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Owner’s manual
Please read this guide
carefully before using your
DC14.
Important safety instructions
Assembling your DCO7
Using your DCO7
Page 2
4
6
Using the tools
8
TM
Emptying the clear bin
10
12
14
16
Cleaning the lifetime filter
Where to look for blockages
Warranty and customer care
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Box contents
Wand cap
CAUTION
•Please see the back of
the manual for optional
accessories.
Wand
Upper cord hook
Hose button
Wand release button
On/off switch
•If you have any questions,
please call the Dyson
helpline on 1-866-693-
9766 or log on to
Cyclone release button
and Bin emptying trigger
Carry handle
Motor protection valve
Cord winder hook
DC14 wand
Washable lifetime filter
release button
Stair tool
Brush tool Crevice tool
Shroud
Hose release button
Airway inspection valve
Valve release buttons
Brushbar housing
Soleplate
Brushbar on/off
(not steel/yellow model)
Hose
Lower cable winder
U bend release clip
Airway inspection (U bend)
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Assembling your DC14
CAUTION
B
•Ensure the wand cap
cover is closed.
•Ensure hose is kept
straight when inserting
wand into hose.
A
A Slide hose into guides at
back of machine and click
into place.
Click wand handle into top
of machine.
Click tools into place.
Wind cable counter-
clockwise around cord
winders and secure with clip.
To quickly release cord,
rotate cord wind release.
B Slide wand straight down
in to hose until it clicks
into place. Ensure hose
does not bend.
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Using your DC14
CAUTION
B
D
•The machine is intended
for domestic use only.
•Fine dust such as plaster
dust should only be
vacuumed in very small
amounts.
A
•Do not press the cyclone
release catch while
carrying the machine.
C
1
•Ensure the cyclone pack
is secured to the
machine.
•Do not shake the
machine while carrying.
•Keep hair and loose
fabrics away from wand
cap when machine is on.
•Use machine in Bare
Floor mode on fine or
delicate carpets.
•Ensure the machine is in
an upright position
before adjusting the
setting.
After plugging machine into
mains, press on/off button
1, push cleaner head down
with foot and pull handle
towards you.
Use the carry handle to lift
the machine.
C Press button to release
hose and wand handle
from machine.
Tools
A Push back wand cap.
B Pull wand from inside
wand handle until it locks
into place.
D To push wand back inside
hose, ensure hose is
straight. Press the wand
release button and push
wand back inside wand
handle.
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Using your DC14 tools
CAUTION
•Powerful suction can
cause the hose to ‘pull
back’ in use – please
take care when cleaning
stairs.
A
B
•For your safety, when the
hose is fully extended,
grasp firmly by the hose,
not the tool.
•To avoid personal injury
and to prevent the
machine from falling
when cleaning stairs,
always place it at the
bottom of the stairs.
C
A Tools can be fitted directly
to the end of the wand
and hose for cleaning
hard to reach places.
B To fit tools directly to hose,
first extend the wand.
Then press side buttons to
remove wand handle from
the hose.
C The tools can be fitted
directly to the end of the
hose.
Always work with the
machine at the bottom of
the stairs.
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Emptying the clear binTM
CAUTION
•Turn power off and
unplug before emptying
the bin. Failure to do so
could result in electric
shock or personal injury.
•Do not use the machine
TM
without the clear bin in
place.
The British Allergy Foundation considers
that this product may in proper use
reduce exposure to both House Dust
Mite (Der p 1) and Cat Allergen (Fel d
1). It is strongly recommended that a sensitive person
TM
should take care when emptying the clear bin . We
recommend the manufacturers’ emptying instructions
should be strictly followed.
Assessment carried out by BAF indicate that an
individual’s exposure can be reduced but this does not
mean that an individual’s allergic symptoms will
necessarily diminish. BAF’s opinion applies only to the
products and allergen stated. The product should be
used only for its intended purpose and strictly in
accordance with the manufacturers’ instructions at all
times.
TM
Empty the clear bin as soon
Let the dust settle, close
bin base securely before
removing from bag.
Option A
Option B
Emptying in a bag is
recommended for allergy
sufferers. Place bin in bag
and push red bin emptying
button to release bin base.
as the MAX mark is reached.
Press cyclone release button
to release cyclone from
machine.
Push the red, bin emptying
button as shown to release
the bin base and empty
directly into trash.
Close bin base securely and
place back onto machine.
Exposure to allergens can be dangerous. If you believe
that you may suffer from an allergy you should seek
medical advice. The British Allergy Foundation is a
national charity (Charity Reg. No. 1003726) founded in
1991 with the aim of improving awareness, prevention
and treatment of allergy.
The Foundation continually strives to help sufferers to
help themselves, often seeking to avoid or reduce
exposure to relevant allergens. The Seal of Approval
scheme forms a part of this initiative.
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TM
Cleaning the Clear bin
A
CAUTION
•Do not use detergents,
polishes or air fresheners
TM
to clean the clear bin.
•Do not immerse the
cleaner in water.
A
•Ensure the bin is
completely dry before
refitting.
B
TM
Clean shroud with a cloth or
small brush to remove lint or
debris.
Cleaning the shroud
(if necessary)
Cleaning the clear bin
Replacing the bin
A Hold the carry handle and
TM
Clean clear bin with a cloth
Ensure the bin has been
emptied and bin base is open.
or small brush.
place the cyclone into the
clear bin.
TM
• Do not use detergents,
polishes or air fresheners.
Press catch A to release clear
B Line up the catches and
push down to click in to
place. Ensure the clear
TM
bin.
• Do not immerse the cleaner
in water.
TM
bin is secure before
• Ensure the bin is completely
dry before refitting.
replacing on the machine.
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Washing the filter at
least every 6 months
B
CAUTION
•Filter must be washed
every 6 months
according to instructions
to maintain
performance.
•Turn power off and
unplug before checking
for blockages. Failure to
do so could result in
electric shock or
A
personal injury.
•Do not use detergent to
clean filter.
•Do not put the filter in
the dishwasher, washing
machine, oven, tumble
dryer, microwave or
The filter may require
Wash filter and case until
water runs clear.
Accessing the filter
Washing the filter
• Wash filter and case in cold
water only.
near an open flame.
washing more frequently
than 6 months based on
individual vacuuming habits.
Press cyclone release button
A to release cyclone pack.
Lift washable lifetime filter
release button B and remove
filter from machine.
Dry for at least 12 hours.
• Only wash blue foam and
yellow cage.
Ensure filter and case are
completely dry before
refitting onto the machine.
• Do not use detergent.
• Do not put the filter in the
dishwasher, washing
machine, oven, tumble
dryer, microwave or near
an open flame
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Finding blockages
CAUTION
•Turn power off and unplug
before checking for
blockages. Failure to do
so could result in electric
shock or personal injury.
DC14 wand
A
•If any part of your
machine becomes
blocked, it may overheat
and then automatically
shut off. Unplug
D
B
machine and leave to
cool down.
Please note: Clearing
blockages is not covered
by your machine’s limited
warranty.
C
Beware of sharp objects
when clearing blockages.
Check tools are clear of
blockages.
A Release wand from
vacuum by pressing hose
button and sliding hose
off wand. Check inside
wand and hose for
blockages.
U bend inspection
Brushbar obstructions
Lie cleaner on its front.
C Tilt machine forward, slide
out U bend and check
inside for blockages.
Replace all parts of the
machine before using it.
Undo soleplate fasteners
using a coin and remove
soleplate.
If you hear a loud rachet
noise it means the
Airway inspection
D Squeeze valve release
buttons and check inside
for blockages.
brushbar is obstructed.
Remove lint and hair from
brushbar.
B Press hose release button
at front of machine and
slide hose out with lower
cord hook at rear.
Disconnect the machine
before removing the
obstruction.
Replace soleplate and
tighten fasteners.
Ensure soleplate is fitted
correctly when replacing.
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A
C
Changing/fitting the
belt
CAUTION
•Turn power off, unplug
machine and allow
machine to cool for 1
hour before changing/
fitting belt. Failure to do
so could result in electric
shock or personal injury.
D
B
•Ensure soleplate is in
correct position before
use.
•Make sure all parts have
been replaced securely
before using your
machine.
Remove wand and turn
machine upside down.
A Undo fasteners using a
coin, slide back end caps
and remove soleplate.
B Remove dirt or debris and
check spindle is clean.
C To replace the belt,
remove the brushbar, loop
belt around brushbar and
feed through hole.
D Check end caps are in
place.
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Optional: maintaining the Upholstery tool
Changing/fitting the
belt
A
C
CAUTION
•Ensure soleplate is in
correct position before
use.
B
D
E
E
E Use back of cleaner as
F Rest the three tabs on
inside of yellow bumper
strip and secure soleplate
back into position.
Optional: Upholstery tool
C To reassemble, match the
arrows on the brushbar to
the arrows on central
support.
lever, loop belt around
thumb. Turn the belt 90
degrees, stretch and
release over spindle.
A Release catches and
remove the soleplate.
B Remove both brushbars
and clear away thread
and hair.
G Ensure soleplate is in
correct position before
use.
D Align front of soleplate
with front of tool and
secure all 3 catches.
Belt must be free of twists
as shown.
E Ensure slider is set as
shown.
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Dyson customer care
Dyson Customer Care
Every new Dyson
vacuum cleaner has a 2
year limited warranty.
CAUTION
rinsed it out with cold water.
Do not use the vacuum cleaner if any parts
appear to be faulty, missing or damaged.
Do not pull
on the cord.
Do not place
on stairs
above you.
If you have a question about your Dyson,
call the Dyson helpline with your serial
number (found underneath your machine).
If you have a question
about your Dyson, call
the Dyson Customer
Helpline with your serial
number and details of
where/when you bought
the cleaner.
Do not carry out any maintenance work
other than that shown in this manual or
advised by the Helpline and do not put
anything in to the openings or moving parts
of the machine.
Important Information
Check that your electricity supply
corresponds to that shown on the rating
plate. The machine must be used as rated.
Only use parts recommended by Dyson;
failure to do so could invalidate your
warranty.
If the supply cord or the appliance is
damaged, disconnect from the electric
outlet immediately. The supply cord must be
replaced by Dyson, Inc or our appointed
agent to avoid a hazard.
Most question can be
solved over the phone
by one of our trained
Helpline staff.
Do not put
your hands
near the
brushbar
when in use.
Do not use
near open
flame.
European conformity information
If your cleaner needs
further attention, we aim
to have it repaired and
tested within 3 working
days.
A sample of this product has been tested
and found to be in conformity with the
following European Directives: 73/23/EEC
Low voltage (safety) Directive, 93/68/EEC
CE Marking Directive, 89/336/EEC EMC
Directive.
This appliance is not intended for use by
young children or infirm persons without
supervision.
Young children should be supervised to
ensure that they do not play with the
appliance.
Your serial number can
be found on your rating
plate which is
underneath the machine
beneath the wheels.
Do not leave Do not pick
cleaner near up water or
heat sources. liquids.
Do not use the vacuum cleaner if the cord
or plug are damaged or if the cleaner has
been damaged, dropped or has come in to
contact with water or any other liquid. In
these cases, contact the Helpline.
When vacuuming, certain carpets may
generate small static charges in the clear
bin. These are entirely harmless and not
Note your serial number
for future reference:
TM
Do not run
over the cord. up burning
objects.
Do not pick
associated with the main supply. To
minimise any effect from this, do not put
your hand or insert any object in to the
clear bin unless you have emptied it and
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DC14 accessories
The items can be used with your
DC14. For further information visit
Mini Turbine Head
Low reach clean air
Turbine head
Powerfully cleans hard to
reach places including
Mattress cleaning tool
Cleaning Pack
1. Groomer
Long bristles work zorb
carpet maintenance powder
deep into carpets.
Improved Turbine head
removes dirt from upholstery
and stairs.
Picks up dust from your
mattress, comforter and
cushions.
2. Zorb carpet
maintenance (750g)*
Millions of tiny sponges
absorb dirt from the carpet,
to keep new carpets looking
new with none of the
Flexi crevice tool
Extends and flexes to clean
awkward gaps.
Extra lifetime filter
drawbacks of wet cleaning.
To replace your filter while it
is being washed so you are
never without your Dyson.
3. Dyzolv spot cleaner
(230ml)*
Contains 4 active agents to
clean spots and spills e.g
grease, food, drinks and
soil. Ideal for wool and stain
resistant carpets and rugs.
* Items not approved by British Allergy Foundation
Bare floor tool
Dusting tool
Long bristled tool prevents
damage to delicate floors.
Keeps fans, blinds, TVs and
keyboards dust-free.
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Your Dyson vacuum cleaner is warranted against original defects in material and workmanship for a period of two years
from date of purchase, when used only for private household purposes and in accordance with the Owner’s Manual. This
warranty provides, at no cost to you, all labor and parts to place your vacuum cleaner in proper operating condition during
the warranty period.
2 year limited
warranty
Household use
For further details of the warranty including limitations and exclusions, and to register your purchase, please refer to
the product registration form found in your instruction pack.
-
-
-
If you have a question about your Dyson vacuum cleaner, call the Dyson Helpline at 1 866 693 9766 with your serial
number and details of where/when you bought the cleaner. The serial number can be found on the base of your machine
between the wheels.
Dyson customer care
Most questions can be solved over the phone by one of our Helpline staff.
If your cleaner needs service, call the Dyson Helpline we will discuss with you the options available for service. If your
-
-
-
machine is under warranty, your machine will be repaired at no cost. To reach the Dyson Helpline call at 1 866 693 9766,
A double insulated appliance is marked with one or more of the following: The words “DOUBLE INSULATION” or “DOUBLE
INSULATED” or the double insulation symbol (square within a square).
Servicing of double
insulated appliances
In a double insulated appliance, two systems of insulation are provided instead of grounding. No grounding means is provided
on a double insulated appliance, nor should a means for grounding be added to the appliance. Servicing a double insulated
appliance requires extreme care and knowledge of the system, and should be done only by qualified service personnel.
Replacement parts for a double insulated appliance must be identical to the parts they replace.
This product is protected by the following intellectual property rights:
Patent/Patent Application numbers:
US10/468,870; JP2002-567124; EP1361812; AU2002-567124; GB2393383; PCT/GB2003/004058; PCT/GB2003/003928; AU744408; EP1119282; JP2000-575411;
US6,519,807; AU2002231965; EP1361813; JP2002-567126; US10/468,653; AU744362; EP1121043; JP2000-575409; US6,572,078; AU757043; EP1052923; JP2000-
523902; US6,691,849; GB0326102.1; AU2002-226556; EP1370172; JP2002-567120; US10/468,676; AU2002-225207; EP1361814; JP2002-567129; AU2001-240894;
EP1268076; GB2360719; JP2001-572220; US10/239,426; AU2002-225232; EP1361815; GB2372435; JP2002-567134; US10/468,304; GB2372436; AU637 272;
EP0636338; JP1 948 863; US5,078,761 REGISTERED DESIGNS AND DESIGN APPLICATIONS AU154578; EP000090865; GB3012888; JP2003-34801; US29/193,623;
GB3015739
Please note: Small details may vary from those shown.
Dyson Helpline contact us at
-
-
-
1 866 693 9766
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