Fisher Price Riding Toy T4963 User Manual

Owner's Manual  
with Assembly Instructions  
For Model T4963  
Product features may vary from the picture above.  
Please read this manual and save it with your original sales receipt.  
Tools needed for assembly: Wrench (included) and Phillips Screwdriver (not included).  
Use only with a Power Wheels® 6 Volt (4.0 Amp/Hr.) Rechargeable  
Battery with Built-in Thermal Fuse and a Power Wheels® 6 Volt  
(4.0 Amp/Hr.) Charger (both included).  
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IMPORTANT INFORMATION  
• Read this manual carefully for important safety  
• If a thermal fuse in a battery continually trips under  
normal driving conditions, please contact your local  
Power Wheels® Authorized Service Center.  
information and operating instructions before using  
your vehicle. Keep this manual for future reference,  
as it contains important information.  
• If you have any questions about your Power Wheels®  
vehicle, please call our toll-free service lines at  
1-800-348-0751. Trained customer service  
representatives are available to take your call in  
English or French. Habla Español? Si usted tiene  
alguna pregunta ó necesita asistencia llame gratis  
1-800-348-0755 para los Estados Unidos. Tenemos  
representantes que hablan español para atender  
su llamada.  
• The vehicle is designed for use on grass, asphalt, and  
other hard surfaces; on generally level terrain; and by  
children 12-36 months of age and older. Do not exceed  
the maximum weight capacity of 40 lbs (18 kg).  
• Your new vehicle requires adult assembly. Please set  
aside at least 20 minutes for assembly.  
• Use this vehicle ONLY outdoors. Most interior  
flooring can be damaged by riding this vehicle indoors.  
Fisher-Price® will not be responsible for damage to the  
floor if the vehicle is used indoors.  
• You must charge your battery for 18-30 hours before  
you use your vehicle for the first time. We recommend  
charging your battery before beginning assembly.  
Please see the Battery Charging section for  
detailed instructions.  
• The battery charger is not a toy.  
• Do not short circuit the battery.  
Adults Note: Regularly examine the charger for damage  
to the cord, plug, housing or other parts that may  
result in the risk of fire, electric shock or injury. In the  
event of any damage, do not use the charger until the  
damage has been properly repaired.  
• For your convenience, Power Wheels® maintains  
an independently owned and operated Authorized  
Service Center Network with more than 300 authorized  
service centers nationwide. Our authorized service  
centers will repair or replace parts under warranty at  
no extra charge, and can perform non-warranty repairs  
for a minimal charge. To find the authorized service  
center nearest you, please visit us online at  
www.powerwheels.com or call 1-800-348-0751.  
• Please visit us online at www.powerwheels.com to  
register your vehicle.  
• Your Power Wheels® 6 volt battery is equipped with  
a built-in thermal fuse. The thermal fuse is a self-  
resetting safety device which automatically “trips” and  
shuts down operation of the vehicle if the vehicle is  
overloaded or the driving conditions too severe.  
Once a fuse has “tripped”, remove your finger from  
the button and wait approximately 25 seconds before  
operating the vehicle again. To avoid repeated automatic  
shut-downs, avoid severe driving conditions.  
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PARTS  
• If you experience a problem with this product, or are missing a part, please call us at 1-800-348-0751,  
rather than return this product to the store.  
• Please identify all parts before assembly and save all packaging material until assembly is complete to ensure that  
no parts are discarded.  
• Some parts were placed under the seat for shipment. Remove the screws in the back of the seat and lift the seat  
from the vehicle.  
• Metal parts have been coated with a lubricant to protect them during shipment. Wipe all metal parts with  
a paper towel to remove any excess lubricant.  
Seat  
Vehicle  
6 Volt (4.0 Amp/Hr.) Battery  
Front Wheel Assembly  
6 Volt (4.0 Amp/Hr.) Charger  
Steering Column Cap  
Wrench  
Handlebar Assembly  
Note: A protective cap has been placed on the end of  
the steering column to prevent damage during shipping.  
Please remove and throw the cap away before assembly.  
3
/
8" - 16 Lock Nut – 1  
Part Not Shown: Label Sheet  
Fastener Shown Actual Size  
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PARTS PICTURE  
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BATTERY CHARGING  
ELECTRICAL HAZARD  
CAUTION  
WARNING  
Use the charger in dry locations only.  
Battery can fall out and injure a child  
if vehicle tips over. Always use  
battery retainer.  
• Make sure you charge the battery for at least 18 hours  
using the enclosed Power Wheels® 6 volt charger  
before operating your vehicle for the first time. Charge  
the battery for at least 14 hours after each use of the  
vehicle. Never charge the battery longer than 30 hours.  
Failure to follow these instructions may damage your  
battery and will void your warranty.  
PREVENT FIRE  
- Never modify the electrical system.  
Alterations could cause a fire  
• Use only a Power Wheels® 6 volt charger with “6V”  
connector (input 120 VAC, 60Hz, with an output of  
6 VDC) to charge your Power Wheels® 6 volt battery.  
• You do not need to remove the battery from your  
vehicle to recharge it.  
resulting in serious injury and could  
also ruin the electrical system.  
- Use of the wrong type battery  
or charger could cause a fire or  
explosion resulting in serious injury.  
- Use of Power Wheels® components  
in products other than Power Wheels®  
vehicles could cause overheating,  
fire or explosion.  
• Before charging the battery, examine the battery case  
for cracks and other damage which may cause sulfuric  
acid (electrolyte) to leak during the charging process.  
If damage is detected, do not charge the battery or use  
it in your vehicle. Battery acid is very corrosive and can  
cause severe damage to surfaces it contacts.  
• Do not place the battery on a surface (such as kitchen  
counter tops) which could be damaged by the acid  
contained inside the battery. Take precautions to  
protect the surface on which you place your battery.  
• Charge the battery in a well ventilated area.  
• The battery must be handled by  
adults only. The battery is heavy and  
contains sulfuric acid (electrolyte).  
Dropping the battery could result in  
serious injury.  
• Never allow children to charge the  
battery. Battery charging must be  
done by adults only. A child could be  
injured by the elec-tricity involved in  
charging the battery.  
• Never lift or carry the battery by the  
wires or connector. This can damage  
the battery and possibly cause a fire  
resulting in serious injury. Lift and  
carry the battery by the case only.  
• Read the safety instructions on  
the battery.  
• Examine the battery, charger and  
their connectors for excessive wear  
or damage each time you charge the  
battery. If damage or excessive wear  
is detected, do not use the charger or  
the battery until you have replaced the  
worn or damaged part.  
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BATTERY CHARGING  
IMPORTANT! The battery must be removed from  
your vehicle for the initial charge in order to complete  
assembly. After assembly is complete, you do not need  
to remove the battery from your vehicle to recharge it.  
Screws  
Battery must be upright  
while charging  
Seat  
Battery  
Connector  
Charger  
Connector  
3
• Plug the battery connector into the charger connector.  
• Plug the charger into a standard wall outlet.  
Notes:  
- If power flow to the wall outlet is controlled by  
a switch, make sure the switch is “ON”.  
- Use the charger only in a wall outlet. Do not plug the  
charger into a ceiling outlet.  
• Once the battery is charged, disconnect the battery  
connector from the charger connector. Unplug the  
charger from the wall outlet. Refer to the Battery  
Installation section for instructions on installing  
your battery. If your battery is already installed in  
your vehicle, simply re-connect the motor harness  
connector to the battery.  
1
• Loosen the screws located on the back end of the seat.  
• Lift the seat from the vehicle.  
Battery  
Battery  
Retainer  
2
• Loosen the screw in the battery retainer and remove it.  
• Lift the battery retainer and remove the battery from  
the battery compartment.  
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ASSEMBLY  
WARNING  
Front Axle  
Hole  
Children can be harmed by small  
parts, sharp edges and sharp points  
in the vehicle's unassembled state,  
or by electrical items. Care should be  
taken in unpacking and assembly of  
the vehicle. Children should not handle  
parts, including the battery, or help in  
assembly of the vehicle.  
Flat Side  
Front  
Wheel  
Assembly  
Square Slot  
Steering  
Column  
Frame  
Posts  
Handlebar  
Connector  
2
BOTTOM VIEW  
BOTTOM VIEW  
• Turn the vehicle over so that it rests on the handlebar.  
• Position the front wheel assembly with the flat side  
toward the front end of the vehicle. Fit the front wheel  
assembly onto the frame posts.  
• Fit the end of the steering column through the hole in  
the front axle.  
Steering Column  
Large Hole  
1
FRONT VIEW  
Fit the steering column and the handlebar connector on  
the handlebar assembly down through the large hole in  
the vehicle.  
• Fit the handlebar connector back through the square  
slot in the vehicle.  
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ASSEMBLY  
Wrench  
Pull Up  
Lock Nut  
5
SIDE VIEW  
End of Steering  
Column  
• Turn the vehicle upright.  
• Pull the handlebar up to be sure the steering column  
is secure.  
• If you can remove the steering column, you have not  
assembled the steering column correctly. Please refer  
back to Assembly steps 2-4.  
Rounded Side Up  
3
• Fit the lock nut (rounded side up) on to the end of the  
steering column.  
• Tighten the lock nut firmly using the closed end of  
the wrench.  
Steering  
Column  
Cap  
Handlebar  
Connector  
Motor  
Connector  
6
TOP VIEW  
• Plug the handlebar connector into the motor connector.  
• Replace the seat (refer to step 6 on page 13).  
4
“Snap” the steering column cap over the steering  
column and onto front wheel assembly.  
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DECORATION  
• Wipe the vehicle with a clean, dry cloth to remove any oils before applying labels.  
• Apply labels exactly as shown in the illustrations. Starting at the center of a label rub firmly with a dry cloth, and smooth  
towards the outer edges to remove air bubbles.  
• For best results, apply the labels in the numbered sequence and overlap the red labels approximately ½". Avoid  
repositioning the label after it has been applied.  
1
6
1
3
3
4
5
10  
9
8
2
7
2
4
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DECORATION  
13  
18  
15  
19  
22  
14  
16  
11  
5
7
17  
12  
12  
15  
20  
21  
14  
16  
6
8
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BATTERY INSTALLATION  
IMPORTANT! Use only a Power Wheels® 6 volt  
(4.0 Amp/Hr) rechargeable battery. Use of any other  
battery will damage your vehicle.  
6 Volt  
Battery  
Screws  
Seat  
Battery  
Compartment  
3
• Fit the Power Wheels® 6 volt (4.0 Amp/Hr) battery  
inside the battery compartment with the wires facing  
towards the rear of the vehicle.  
1
• Loosen the screws located on the back end of the seat.  
• Lift and remove the seat from the vehicle.  
Battery  
Retainer  
Battery  
Battery  
Retainer  
4
• Place the battery retainer over the battery.  
• Replace the screw through the end of the battery  
retainer and into the vehicle.  
2
• Loosen the screw in the battery retainer and remove it.  
• Tighten the screw.  
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BATTERY INSTALLATION  
Screws  
Battery  
Connector  
Motor  
Connector  
5
7
• Plug the battery connector into the motor connector.  
• Tighten the screws in the back end of the seat.  
Hint: If the battery connector will not plug into the  
motor connector, turn it over and try again! Do not force  
the battery connector into the motor connector.  
IMPORTANT! Always remember to replace and tighten  
the screws in the seat to prevent children from accessing  
the battery.  
Seat  
Seat Tab  
Slot  
6
• Insert the front tab on the seat into the slot in  
the vehicle.  
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BATTERY CARE  
VEHICLE CARE  
If a battery leak develops, avoid contact with the  
leaking acid and place the damaged battery in a plastic  
bag. See next section for proper disposal.  
If acid comes in contact with skin or eyes, flush with  
cool water for at least 15 minutes and call a physician.  
If acid is internally ingested, give water, milk of  
magnesia or egg whites immediately. Never give emetics  
or induce vomiting. Call a physician.  
• Check all screws and their protective coverings  
regularly and tighten as required. Check plastic parts  
on a regular basis for cracks or broken pieces.  
• During snowy or rainy weather, the vehicle should be  
stored inside or under a protective cover.  
• Avoid operating the vehicle in wet or snowy conditions,  
and do not spray the vehicle with a hose. Water or  
moisture in the motors or electrical switches can cause  
them to corrode, and could cause switch or  
motor failure.  
• Do not allow the battery to run down completely  
before charging.  
• Charge the battery before storing the vehicle, and at  
least once per month, even if the vehicle has not  
been used.  
• Avoid operating the vehicle on sand, loose dirt or  
gravel. Sand, loose dirt or gravel in the motors or  
electrical switches can cause them to jam, and could  
cause switch or motor failure.  
• The vehicle can be wiped down with a soft, dry cloth.  
For a shiny fi nish, you can wipe plastic parts with  
a non-wax furniture polish applied to a soft cloth.  
Do not use automotive wax. Do not use soap and water  
or spray the vehicle with a hose.  
• Charge the battery after each use, regardless of how  
long the vehicle was used.  
• Leaving the battery in a discharged condition will  
ruin it.  
• Always remove an exhausted battery from the vehicle.  
Battery leakage and corrosion can damage the vehicle.  
• Do not store the battery in temperatures above 75° F or  
below -10° F.  
• To ensure your vehicle stays in good operating order,  
we recommend you periodically have your vehicle  
checked by a Power Wheels® authorized service center.  
BATTERY DISPOSAL  
• Your Power Wheels® battery is a non-spillable sealed  
lead-acid battery. It must be recycled or disposed of in  
an environmentally sound manner.  
• Do not dispose of a lead-acid battery in a fire. The  
battery may explode or leak.  
• Do not dispose of a lead-acid battery in your regular,  
household trash. The incineration, landfilling or mixing  
of sealed lead-acid batteries with household trash is  
prohibited by law in most areas.  
• Protect the environment by not disposing of this  
product with household waste (2002/96/EC). Check  
your local authority for recycling advice and facilities  
(Europe only).  
• Return an exhausted battery to a federal or state approved  
lead-acid battery recycler, such as a Power Wheels®  
authorized service center or a local seller of  
automotive batteries. For the authorized service  
center location nearest to you, please visit us on-line  
at www.powerwheels.com or call 1-800-348-0751.  
Contact your local waste management officials for  
other information regarding the environmentally sound  
collection, recycling and disposal of lead-acid  
batteries. If you live in the State of Florida or the State  
of Minnesota, it is prohibited by law for anyone to  
throw away lead-acid batteries in the municipal  
waste stream.  
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SAFE DRIVING RULES  
Before children use this vehicle, an adult should carefully  
evaluate the driving area as well as the child’s skill level  
and ability to drive the vehicle safely. Teach appropriate  
safety rules to your child before allowing operation of  
this vehicle. These rules should also be reviewed with  
other playmates who want to drive the vehicle.  
• A child who is not sitting on the seat could fall off,  
cause a tip over or block the driver’s view.  
RIDING HAZARD  
WARNING  
Prevent Injuries and Deaths  
• Direct Adult Supervision Required  
• Only operate the vehicle in the daytime in a well-lit area.  
• Driving near steep inclines can cause:  
• Never Ride at Night.  
• Keep Children Within Safe  
Riding Areas.  
These areas must be:  
- away from swimming pools and  
other bodies of water to prevent  
drownings  
- generally level to prevent tipovers  
- away from steps, cars, steep  
inclines, roads and alleys.  
- The vehicle to gain unsafe speed, even if the button is  
released to stop.  
- The vehicle to tilt and tip over  
- The wheels to lose traction, causing the vehicle to slip.  
- The vehicle could roll backwards at an unsafe speed.  
• Never put anything near any moving parts. Rotating  
parts, such as motors, gear boxes and wheels,  
can snag fingers, hair, etc., causing serious injury.  
• Do not allow operation of the vehicle when it is on its  
side or in an upside-down position.  
• Do not operate the vehicle near flammable vapors  
(gasoline, paint thinner, acetone, liquid wax, etc.).  
The vehicle’s electrical switches, like most electrical  
switches, emit an internal spark when first turned on or  
turned off, which could cause an explosion or fire.  
• To prevent unsupervised use of the vehicle, disconnect  
the motor harness from the battery when the vehicle is  
not in use.  
• Riding Rules  
Make sure children know and  
follow these rules for safe driving  
and riding.  
- Always sit on the seat.  
- Always wear shoes.  
- Only 1 (one) rider at a time.  
Use vehicle on generally level ground ONLY!  
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VEHICLE OPERATION  
LIMITED WARRANTY  
Bumper-to-Bumper* Limited Warranty  
*One year limited warranty from the date  
of purchase on the Power Wheels® vehicle.  
Six month limited warranty on the  
6 volt battery.  
For the original purchaser, this one year limited warranty  
covers the Power Wheels® ride-on vehicle (purchased  
from Power Wheels®) against defects in materials and  
workmanship. The six month limited warranty applies  
only to the 6 volt battery included by Power Wheels®  
with the original purchase of the vehicle. This warranty  
covers normal use and does not cover the  
Press  
Power Wheels® vehicle or battery if damaged by  
unreasonable use, neglect, accident, abuse, misuse,  
improper service or other causes not arising out of  
defects in materials or workmanship. Evidence of any  
attempt at consumer repair will void this warranty.  
THIS WARRANTY DOES NOT COVER, AND IS  
INTENDED TO EXCLUDE, ANY LIABILITY ON THE  
PART OF POWER WHEELS®, WHETHER UNDER THIS  
WARRANTY OR IMPLIED BY LAW FOR ANY INDIRECT  
OR CONSEQUENTIAL DAMAGES FOR BREACH OF  
WARRANTY. SOME STATES DO NOT ALLOW THE  
EXCLUSION OR LIMITATION SO THIS LIMITATION MAY  
NOT APPLY TO YOU.  
• Press and hold the button on the handlebar. The  
vehicle drives forward at a maximum of 2 mph.  
• Help your child practice steering to learn how far and  
how quickly to turn the handlebar when driving.  
• Release the button to stop!  
Should you need service or assistance with your vehicle  
during the warranty period, do not return the vehicle to  
the store. Power Wheels® has provided a nationwide  
network of authorized service centers. If there is not an  
authorized service center in your area, please visit us  
on-line at www.powerwheels.com or call Consumer  
Relations for information, 1-800-348-0751.  
This warranty gives you specific legal rights, and you  
may also have other rights which may vary from state  
to state.  
PLEASE SAVE YOUR ORIGINAL SALES RECEIPT.  
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PROBLEMS AND SOLUTIONS GUIDE  
IMPORTANT! If you experience a problem with your vehicle, first check the Problems and Solutions Guide below.  
If you still experience a problem, please contact Power Wheels® Consumer Relations, toll-free at 1-800-348-0751.  
Or, contact your local Power Wheels® authorized service center. For the location nearest you, please visit us  
online at www.powerwheels.com, or call 1-800-348-0751.  
PROBLEM  
POSSIBLE CAUSE  
SOLUTION  
Vehicle does not run  
Undercharged battery  
Charge the battery. A new battery should have been  
charged for at least 18 hours before using the vehicle for  
the first time. After first-time use, recharge the battery for  
at least 14 hours after each use. Never charge the battery  
longer than 30 hours.  
Check all connectors. Make sure the battery connector is  
tightly plugged into the charger connector, and that the  
charger is plugged into the wall.  
Make sure power flow to the wall outlet is “ON.  
Charger is not working  
Tripped thermal fuse  
There is no sure way to tell if your charger is working  
unless you have a volt meter. If you suspect there  
is a problem with your charger, contact your local  
Power Wheels® authorized service center. They can  
test your charger for you.  
The built-in thermal fuse may "trip" and shut down  
operation of the vehicle if the vehicle is overloaded or the  
driving conditions too severe. Once a fuse has "tripped",  
release the button on the handlebar and wait 25 seconds  
before operating the vehicle again. To avoid repeated  
automatic shutdowns, do not overload the vehicle by  
exceeding the 40 lb maximum weight capacity or by  
towing anything behind the vehicle. Do not drive up hills or  
run into fixed objects, which can cause the wheels to stop  
spinning while power is still being supplied to the motors.  
If a thermal fuse continually trips, contact your local  
Power Wheels® authorized service center.  
Loose wires or loose connectors  
Dead battery  
Check all wires and connectors. Make sure the battery  
connector is tightly plugged into the motor connector and  
that there are no loose wires around the motors.  
If your battery is old or if you have not followed Battery  
Care instructions, your battery may be dead. If you are  
unsure whether or not the battery is dead, you can  
have it tested at your local Power Wheels® authorized  
service center.  
Electrical switch damage  
Motor damage  
The electrical switches can become corroded due to  
exposure to water or moisture, or can jam due to loose  
dirt, sand or gravel. Contact your local Power Wheels®  
authorized service center for diagnosis and repair.  
Contact your local Power Wheels® authorized service  
center for diagnosis and repair.  
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PROBLEMS AND SOLUTIONS GUIDE  
PROBLEM  
POSSIBLE CAUSE  
SOLUTION  
Vehicle was running but  
suddenly stopped  
Loose wires or loose connectors  
Check all wires and connectors. Make sure the battery  
connector is tightly plugged into the motor connector,  
and that there are no loose wires around the motors.  
Tripped thermal fuse  
The built-in thermal fuse may "trip" and shut down  
operation of the vehicle if the vehicle is overloaded or the  
driving conditions too severe. Once a fuse has "tripped",  
release the button on the handlebar and wait 25 seconds  
before operating the vehicle again. To avoid repeated  
automatic shutdowns, do not overload the vehicle by  
exceeding the 40 lb maximum weight capacity or by  
towing anything behind the vehicle. Do not drive up hills or  
run into fixed objects, which can cause the wheels to stop  
spinning while power is still being supplied to the motors.  
If a thermal fuse continually trips, contact your local  
Power Wheels® authorized service center.  
Short run time (Less than  
1 - 3 hours per charge)  
Undercharged battery  
Charge the battery. A new battery should have been  
charged for at least 18 hours before using the vehicle for  
the first time. After first-time use, recharge the battery for  
at least 14 hours after each use. Never charge the  
battery longer than 30 hours.  
Check all wires and connectors. Make sure the battery  
connector is tightly plugged into the charger connector,  
and that the charger is plugged into the wall.  
Make sure power flow to the wall outlet is “ON.  
Overcharged battery  
Do not charge the battery longer than 30 hours. If  
you suspect that your battery is damaged as a result  
of overcharging, contact your local Power Wheels®  
authorized service center. They can test the battery  
for you.  
Battery is old and will not  
accept full charge  
Even with proper care, a rechargeable battery does not  
last forever. Average battery life is 1 to 3 years depending  
on vehicle use and use conditions. Replace only with  
a Power Wheels® 6 Volt (4.0 Amp/Hr.) battery with built-in  
thermal fuse. Do not substitute parts.  
Tripped thermal fuse  
The built-in thermal fuse may "trip" and shut down  
operation of the vehicle if the vehicle is overloaded or the  
driving conditions too severe. Once a fuse has "tripped",  
release the button on the handlebar and wait 25 seconds  
before operating the vehicle again. To avoid repeated  
automatic shutdowns, do not overload the vehicle by  
exceeding the 40 lb maximum weight capacity or by  
towing anything behind the vehicle. Do not drive up hills or  
run into fixed objects, which can cause the wheels to stop  
spinning while power is still being supplied to the motors.  
If a thermal fuse continually trips, contact your local  
Power Wheels® authorized service center.  
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PROBLEMS AND SOLUTIONS GUIDE  
PROBLEM  
POSSIBLE CAUSE  
SOLUTION  
Vehicle runs sluggishly  
Undercharged battery  
Charge the battery. A new battery should have been  
charged for at least 18 hours before using the vehicle for  
the first time. After first-time use, recharge the battery for  
at least 14 hours after each use. Never charge the battery  
longer than 30 hours.  
Check all connectors. Make sure the battery connector is  
tightly plugged into the charger connector, and that the  
charger is plugged into the wall.  
Make sure power flow to the wall outlet is “ON.  
Be sure to charge the battery after each use.  
Battery needs charging  
Battery is old and will not accept  
full charge  
Even with proper care, a rechargeable battery does not  
last forever. Average battery life is 1 to 3 years depending  
on vehicle use and use conditions. Replace only with  
a Power Wheels® 6 Volt (4.0 Amp/Hr.) battery with built-in  
thermal fuse. Do not substitute parts.  
Vehicle is overloaded  
Make sure you do not overload the vehicle by allowing  
more than one rider at one time, exceeding the 40 lb.  
maximum weight capacity, or by towing objects behind  
the vehicle. If the vehicle is overloaded, the built-in  
thermal fuse in the battery may "trip", and automatically  
shut down operation of the vehicle for approximately 25  
seconds. Adjust the driving conditions to prevent repeated  
automatic shutdowns.  
Driving conditions are too stressful  
Loose wire or connector  
Use only on generally level ground.  
Sometimes the vehicle  
doesn’t run, but other times  
it does  
Check all wires around the motors and all connectors to  
make sure they are tight.  
Motor or electrical switch damage  
Loose wire or connector  
“Dead Spot” on motor  
Contact your local Power Wheels® authorized service  
center for diagnosis and repair.  
When the button is  
pressed, the vehicle won’t  
run without a push  
Check all wires around the motors and all connectors to  
make sure they are tight.  
Contact your local Power Wheels® authorized service  
center for diagnosis and repair.  
Battery’s thermal fuse  
constantly "trips", but the  
vehicle is not overloaded  
nor the driving conditions  
too severe  
Damaged battery  
Contact your local Power Wheels® authorized service  
center for diagnosis and repair.  
Loud clacking or grinding  
noise from a motor-gearbox  
Broken gears  
Contact your local Power Wheels® authorized service  
center for diagnosis and repair.  
Charger gets warm  
during use  
It is normal for some chargers to get  
warm during use and is not reason for  
concern. Some chargers do not get  
warm during use.  
No action required.  
If your charger does not get warm during use, it does not  
mean that it is not working properly.  
Battery makes a sizzling  
or gurgling noise  
when charging  
It is normal for some batteries to make  
noise and swell slightly while charging  
and is not reason for concern.  
No action required.  
If your battery does not make noise or swell slightly  
during charging, it does not mean that it is not accepting  
the charge.  
If, after reviewing the Problems and Solutions Guide, the vehicle still fails to operate, please contact your nearest  
authorized service center.  
T4963a-0921  
19  
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Before first-time use,  
you must charge the battery  
18 hours!  
Charge the battery immediately after each use.  
Charge the battery once a month, even if the vehicle is not used or stored.  
Do not return  
your vehicle to the store!  
We're a toll-free phone call away, and we can help.  
If you are missing parts or need assistance, please call:  
1-800-348-0751  
Or contact your local independently owned and operated  
Power Wheels® Authorized Service Center.  
For the location nearest you, visit us on-line at www.powerwheels.com.  
Based on the Railway Series by The Reverend W Awdry.  
© 2010 Gullane (Thomas) Limited. Thomas the Tank Engine & Friends and Thomas  
& Friends are trademarks of Gullane (Thomas) Limited. © HIT Entertainment Limited.  
HIT and the HIT logo are trademarks of HIT Entertainment Limited.  
Fisher-Price, Inc., a subsidiary of Mattel, Inc., East Aurora, New York 14052 U.S.A.  
©2010 Mattel, Inc. All Rights Reserved. ® and ™ designate U.S. trademarks of Mattel, Inc. unless otherwise indicated.  
PRINTED IN MEXICO  
T4963a-0921  
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