®
TOP-MOUNT
REFRIGERATOR
Table of Contents..........2
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REFRIGERATOR SAFETY
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all
safety messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or
“WARNING.” These words mean:
You can be killed or seriously injured if you don't
immediately follow instructions.
You can be killed or seriously injured if you don't
follow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you
what can happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS
WARNING:To reduce the risk of fire, electric shock, or injury when using your refrigerator, follow these basic
precautions:
■
■
■
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
■
■
Use nonflammable cleaner.
Keep flammable materials and vapors, such as
gasoline, away from refrigerator.
■
Use two or more people to move and install
refrigerator.
Disconnect power before installing ice maker (on
ice maker kit ready models only).
Use a sturdy glass when dispensing ice or water
(on some models).
■
Do not use an extension cord.
Disconnect power before servicing.
Replace all panels before operating.
Remove doors from your old refrigerator.
■
■
■
■
■
SAVE THESE INSTRUCTIONS
Before you throw away your old refrigerator or freezer:
Take off the doors.
Leave the shelves in place so that children may not easily
climb inside.
Proper Disposa l of
Your Old Refrigera tor
■
■
WARNING
Suffocation Hazard
Remove doors from your old refrigerator.
Failure to do so can result in death or
brain damage.
IMPORTANT: Child entrapment and suffocation are not problems
of the past. Junked or abandoned refrigerators are still dangerous
– even if they will sit for “just a few days.” If you are getting rid of
your old refrigerator, please follow these instructions to help
prevent accidents.
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Cleaning before use
After you remove all of the package materials, clean the inside of
your refrigerator before using it. See the cleaning instructions in
the “Caring for your Refrigerator” section.
INSTALLING YOUR
REFRIGERATOR
Important information to know about glass shelves
and covers:
Do not clean glass shelves or covers with warm water when
they are cold. Shelves and covers may break if exposed to
sudden temperature changes or impact, such as bumping.
For your protection, tempered glass is designed to shatter
into many small, pebble-size pieces. This is normal. Glass
shelves and covers are heavy. Use special care when re-
moving them to avoid impact from dropping.
Unpa cking Your Refrigera tor
WARNING
Excessive Weight Hazard
Use two or more people to move and install
refrigerator.
Failure to do so can result in back or other injury.
Spa c e Re quirements
Remove shelves from the shipping position (shelves are
shipped upside down):
WARNING
1. Grasp the front of the upper shelf with one hand and use the
other hand to remove packing material from the shelf area.
2. Lower the front of the upper shelf until shelf hooks can be
removed from the shelf supports and pull the shelf forward.
3. Flip the shelf over and insert the rear shelf hooks into the
shelf supports. Tilt the front of shelf up until rear shelf hooks
drop into the shelf supports.
4. Lower the front of the shelf and check to make sure that it is
securely in position.
Explosion Hazard
Removing packaging materials
Keep flammable materials and vapors, such as
gasoline, away from refrigerator.
■
Remove tape and any labels from your refrigerator before
using (except the model and serial number label).
Failure to do so can result in death, explosion,
or fire.
To remove any remaining tape or glue, rub the area briskly
with your thumb. Tape or glue residue can also be easily
removed by rubbing a small amount of liquid dish soap over
the adhesive with your fingers. Wipe with warm water and
dry.
■
To ensure proper ventilation for your refrigerator, allow for a .5
in. (1.25 cm) space on each side and at the top.
■
■
Do not use sharp instruments, rubbing alcohol, flammable
fluids, or abrasive cleaners to remove tape or glue. These
products can damage the surface of your refrigerator. For
more information, see “Refrigerator Safety” section.
On some models, shelves, bins, door shelf rails, and other
feature parts may be packaged in the Interior FeaturePak.
Follow the instructions contained in the package for proper
assembly.
.5" (1.25 cm)
IMPORTANT:
■
Depending on your model, do not remove any permanent
instruction labels inside your refrigerator or the Tech Sheet
that is fastened behind the base grille.
■
Depending on your model, do not remove the white
Styrofoam insert that is located behind the control panel on
the ceiling of the refrigerator. The insert is part of the
refrigerator and not part of the packing material. If the insert
is removed, ice may migrate down from the freezer and cause
icicles to form.
2" (5.08 cm)
■
■
If your refrigerator has an ice maker, make sure you leave
some extra space at the back for the water line connections.
The refrigerator can be flush against the back wall if you do
not have an ice maker installed.
When MovingYour Refrigerator:
If you are installing your refrigerator next to a fixed wall, leave
2 in. (5.08 cm) minimum on each side (depending on your
model) to allow for the door to swing open.
Your refrigerator is heavy. When moving the refrigerator
for cleaning or service, be sure to protect the floor.
Always pull the refrigerator straight out when moving it.
Do not wiggle or “walk” the refrigerator when trying to move
it, as floor damage could occur.
NOTE: Do not install the refrigerator near an oven, radiator, or
other heat source, nor in a location where the temperature will fall
below 55°F (13°C).
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Tools required:
■
Standard screwdriver
Electrica l Requirements
■
⁷⁄₁₆ in. and ¹⁄₂ in. open-end wrenches or two adjustable
wrenches
WARNING
■
■
■
¹⁄₄ in. nut driver
¹⁄₄ in. drill bit
Hand drill or electric drill (properly grounded)
NOTE: Your refrigerator dealer has a kit available with a
¹⁄₄ in. (6.35 mm) saddle-type shut-off valve, a union, and copper
tubing. Before purchasing, make sure a saddle-type valve
complies with your local plumbing codes. Do not use a piercing-
type or ³⁄₁₆ in. (4.76 mm) saddle valve which reduces water flow
and clogs more easily.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Cold water supply
The ice maker water valve contains a flow washer which is used
as a water pressure regulator. The ice maker needs to be
connected to a cold water line with water pressure between 30
and 120 psi. If a problem occurs, call your utility company.
Do not use an extension cord.
Connecting to water line:
Failure to follow these instructions can result in
death, fire, or electrical shock.
1. Unplug refrigerator or disconnect power.
2. Turn OFF main water supply. Turn ON nearest faucet long
enough to clear line of water.
Before you move your refrigerator into its final location, it is
important to make sure you have the proper electrical
connection:
3. Locate a ½ in. to 1¹⁄₄ in. (12.7 mm to 3.18 cm) vertical COLD
water pipe near the refrigerator.
NOTE: Horizontal pipe will work, but the following procedure
must be followed: Drill on the top side of the pipe, not the
bottom. This will help keep water away from the drill. This
also keeps normal sediment from collecting in the valve.
4. To determine the length of copper tubing you will need,
measure from connection on lower left rear of refrigerator to
water pipe. Add 7 ft. (2.1 m) to allow for moving refrigerator
for cleaning. Use ¹⁄₄ in. (6.35 mm) O.D. (outside diameter)
copper tubing. Be sure both ends of copper tubing are cut
square.
Recommended grounding method
A 115 Volt, 60 Hz., AC only 15 or 20 ampere fused, grounded
electrical supply is required. It is recommended that a separate
circuit serving only your refrigerator be provided. Use an outlet
that cannot be turned off by a switch. Do not use an
extension cord.
5. Using a grounded drill, drill a ¹⁄₄ in. hole in the cold water pipe
you have selected.
NOTE: Before performing any type of installation, cleaning, or
removing a light bulb, turn the control, (Thermostat, Refrigerator
or Freezer Control depending on the model) to OFF and then
disconnect the refrigerator from the electrical source. When you
are finished, reconnect the refrigerator to the electrical source
and reset the control (Thermostat, Refrigerator or Freezer Control
depending on the model) to the desired setting.
Connecting the Refrigera tor
to a Wa te r Sourc e
1. Cold Water Pipe
2. Pipe Clamp
3. Copper Tubing
4. Compression Nut
5. Compression Sleeve
6. Shut-Off Valve
7. Packing Nut
Read all directions carefully before you begin.
IMPORTANT:
■
If operating the refrigerator before installing the water
connection, turn ice maker to the OFF position to prevent
operation without water.
■
All installations must be in accordance with local plumbing
code requirements.
■
■
Use copper tubing and check for leaks.
Install copper tubing only in areas where temperatures will
remain above freezing.
■
It may take up to 24 hours for your ice maker to begin
producing ice.
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6. Fasten shut-off valve to cold water pipe with pipe clamp. Be
sure outlet end is solidly in the ¹⁄₄ in. drilled hole in the water
pipe and that washer is under the pipe clamp. Tighten
packing nut. Tighten the pipe clamp screws carefully and
evenly so washer makes a watertight seal. Do not overtighten
or you may crush the copper tubing, especially if soft (coiled)
copper tubing is used. Now you are ready to connect the
copper tubing.
Ba se Grille
To remove the base grille:
1. Open the refrigerator door.
2. Grasp the grille with both hands.
3. Lift up and tilt the bottom of the grille toward you.
NOTE: Do not remove the Tech Sheet that is fastened behind the
grille.
7. Slip compression sleeve and compression nut on copper
tubing as shown. Insert end of tubing into outlet end squarely
as far as it will go. Screw compression nut onto outlet end
with adjustable wrench. Do not overtighten.
To replace the base grille:
1. Open the refrigerator door.
8. Place the free end of the tubing into a container or sink, and
turn ON main water supply and flush out tubing until water is
clear. Turn OFF shut-off valve on the water pipe. Coil copper
tubing.
2. Place upper clips in openings in the metal panel.
3. Roll the grille down toward the refrigerator until it snaps into
place.
Connecting to refrigerator:
1. Attach the copper tube to the valve inlet using a compression
nut and sleeve as shown. Tighten the compression nut. Do
not overtighten. Use the tube clamp on the back of the
refrigerator to secure the tubing to the refrigerator as shown.
This will help prevent damage to the tubing when the
refrigerator is pushed back against the wall. Move to step 2.
2. Turn shut-off valve ON. Check for leaks. Tighten any
connections (including connections at the valve) or nuts that
leak.
1. Tube Clamp
2. Copper Tubing
3. Compression Nut
4. Valve Inlet
3. The ice maker is equipped with a built-in water strainer. If
local water conditions require periodic cleaning or a well is
your source of water supply, a second water strainer should
be installed in the ¹⁄₄ in. (6.35 mm) water line. Obtain a water
strainer from your nearest appliance dealer. Install at either
tube connection.
4. Plug in refrigerator or reconnect power.
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Refrigera tor Doors: Removing, Reversing (optiona l) a nd Repla cing
TOOLS NEEDED: ⁵⁄₁₆ in. hex-head socket wrench, No. 2 Phillips screwdriver, flat-head screwdriver, ⁵⁄₁₆ in. open-end wrench, flat 2 in.
putty knife.
IMPORTANT: Before you begin, turn the refrigerator control OFF, unplug refrigerator or disconnect power. Remove food and any
adjustable door or utility bins from doors.
Door Removal &
Door Swing Reversal (optional)
Replacement
1-2
2
Base Grille
Top Hinge
1
1
1. Cabinet Hinge Hole Plugs
2
3
1-1
1
1 1
1
1. Door Hinge Hole Plug
1. 516" Hex-Head Hinge
Screws
/
2
3
1
1. Top Hinge Cover
5
/
2. 16" Hex-Head Hinge Screws
1. Flat-Head Handle Screws
2. Freezer Handle
3. Top Hinge
4
Center Hinge
1
1
7
1. Door Handle Sealing Screws
2
5
Side View
Front View
1. Center Hinge
5
2.
/
" Hex-Head Hinge Screws
16
1. Door Stop Screw
2. Door Stop
1
2
1. Door Handle
Seal Screw Front
Bottom Hinge
1
2
6-1
6-2
1 6-3
2
1
1. Bottom Hinge
2. 516" Hex-Head Hinge Screws
/
3
1. Door Handle
Screw Cover
1. Flat-Head
Handle Screw
2. Refrigerator Handle
3. Handle Screw
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Refrigerator door
Door and hinge removal
1. Remove refrigerator handle bottom trim. For Style 1, remove
the handle screw cover (see Graphic 6-1). For Style 2, slide
trim down as shown (see Graphic 6-2).
⁵⁄₁₆” Hex Head Hinge Screw
2. Remove refrigerator handle assembly as shown. Keep all
parts together (see Graphic 6-3).
1. Unplug refrigerator or disconnect power.
3. Remove door hinge hole plug from refrigerator door. Move to
2. Open refrigerator door and remove base grille from the
opposite side hinge hole as shown (see Graphic 3).
bottom front of the refrigerator (see Base Grille graphic).
4. Remove door handle sealing screws. Move to opposite side
3. Close the refrigerator door and keep both doors closed until
of refrigerator door as shown (see Graphic 4).
you are ready to lift them free from the cabinet.
5. Remove door handle seal screw front. Move to opposite side
NOTE: Provide additional support for the doors while the
hinges are being moved. Do not depend on the door magnets
to hold the doors in place while you are working.
of refrigerator door as shown (see Graphic 7).
6. Remove door stop. Move to opposite side of refrigerator door
as shown (see Graphic 5).
4. Remove the parts for the top hinge as shown in Top Hinge
7. Position refrigerator handle on opposite side of the
refrigerator door as shown (see Graphic 6-3). Drive top two
screws in handle first. Align lower portion of handle and drive
bottom screw.
graphic.
5. Lift the freezer door free from the cabinet.
6. Remove the parts for the center hinge as shown in the Center
Hinge graphic.
8. Align refrigerator bottom trim. For Style 1, replace the door
handle screw cover (see Graphic 6-1). For Style 2, slide trim
into place (see Graphic 6-2).
7. Lift the refrigerator door free from the cabinet.
8. Remove the parts for the bottom hinge as shown in the
9. Tighten all screws. Set aside refrigerator door until bottom
Bottom Hinge graphic.
hinge is installed on product.
IMPORTANT: If you want to reverse your doors so that they
open in the opposite direction, follow these steps. If you are
not reversing the doors, see “Door and hinge replacement”.
Door and hinge replacement
NOTE: Graphic may be reversed if door swing is reversed.
Door reversal (optional)
1. Replace the parts for the bottom hinge as shown. Tighten
screws.
2. Replace the refrigerator door.
NOTE: Provide additional support for the doors while the
hinges are being moved. Do not depend on the door magnets
to hold the doors in place while you are working.
Door Stop Screw
Door Hinge Hole Plug
Cabinet Hinge Hole Plug
Door Handle Screw Cover
Round-Head Handle Screw
3. Assemble the parts for the center hinge as shown and tighten
Door Handle Sealing Screw
Flat-Head Handle Screw
Door Handle Seal Screw Front
all screws (see Center Hinge graphic).
4. Replace the freezer door.
5. Assemble the parts of the top hinge as shown (see Top Hinge
graphic). Do not tighten screws completely.
6. Line up the doors so that the bottom of the freezer door
aligns evenly with the top of the refrigerator door. Tighten all
screws.
Final Steps
Cabinet
1. Check all holes to make sure that hole plugs and screws are
1. Remove ⁵⁄₁₆ in. hex head hinge screws from handle side and
in place. Reinstall top hinge cover (see Top Hinge graphic).
move them to opposite side (see Graphic 1-1).
2. Replace the base grille (see Base Grille graphic).
3. Plug in refrigerator or reconnect power.
2. Remove cabinet hinge hole plugs from cabinet top and move
them to opposite side hinge holes as shown (see Graphic 1-
2).
4. Reset the controls (see “Setting the Controls” section).
5. Return all removable door parts to doors and food to product.
Freezer door
1. Remove freezer handle assembly as shown. Keep all parts
together (see Graphic 2).
Door Closing a nd Alignment
Door Closing
2. Remove door hinge hole plug. Move to opposite side as
shown (see Graphic 3).
Your refrigerator has two front adjustable rollers – one on the right
and one on the left. If your refrigerator seems unsteady or you
want the doors to close easier, adjust the refrigerator's tilt using
the instructions below:
3. Remove door handle sealing screws. Move to opposite side
of freezer door as shown (see Graphic 4).
4. Remove door stop. Move to opposite side of freezer door as
shown (see Graphic 5).
1. Plug into a grounded 3 prong outlet.
5. Position freezer handle on opposite side of freezer door.
2. Move the refrigerator into its final position.
Assemble handles on door as shown (see Graphic 2).
3. Remove the base grille (see “Base Grille” earlier in this
section). The two leveling screws are part of the front roller
assemblies which are at the base of the refrigerator on either
side.
6. Tighten all screws. Set aside door until hinges and
refrigerator compartment door are in place.
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4. Use a screwdriver to adjust the leveling screws. Turn the
leveling screw to the right to raise that side of the refrigerator
or turn the leveling screw to the left to lower that side. It may
take several turns of the leveling screws to adjust the tilt of
the refrigerator.
■
Your refrigerator is designed to run more efficiently to keep
your food items at the desired temperature. The high
efficiency compressor may cause your new refrigerator to run
longer than your old one, and you may hear a pulsating or
high-pitched sound.
NOTE: Having someone push against the top of the
refrigerator takes some weight off the leveling screws and
rollers. This makes it easier to adjust the screws.
■
■
■
■
■
■
Water dripping on the defrost heater during a defrost cycle
may cause a sizzling sound.
You may hear the evaporator fan motor circulating the air
through the refrigerator and freezer compartments.
As each cycle ends, you may hear a gurgling sound due to
the refrigerant flowing in your refrigerator.
Contraction and expansion of the inside walls may cause a
popping noise.
You may hear air being forced over the condenser by the
condenser fan.
You may hear water running into the drain pan during the
defrost cycle.
5. Open both doors again and check to make sure that they
close as easily as you like. If not, tilt the refrigerator slightly
more to the rear by turning both leveling screws to the right. It
may take several more turns, and you should turn both
leveling screws the same amount.
USING YOUR
REFRIGERATOR
6. Replace the base grille.
Door Alignment
If the space between your doors looks uneven, you can adjust it
using the instructions below:
Ensuring Proper Air Circula tion
In order to ensure proper temperatures, you need to permit
airflow between the refrigerator and freezer sections. As shown in
the illustration, cool air enters through the bottom of the freezer
section and moves up. Most of the air then flows through the
freezer section vents and recirculates under the freezer floor. The
rest of the air enters the refrigerator section through the top vent.
1. Pry off the top hinge cover.
2. Loosen the top hinge screws using a ⁵⁄₁₆ in. socket or wrench.
3. Have someone hold the door in place or put a spacer
between the doors while you tighten the top hinge screws.
4. Replace the top hinge cover.
Understa nding Sounds You Ma y Hea r
Your new refrigerator may make sounds that your old one didn’t
make. Because the sounds are new to you, you might be
concerned about them. Most of the new sounds are normal. Hard
surfaces, like the floor, walls, and cabinets, can make the sounds
seem louder than they actually are. The following describes the
kinds of sounds and what may be making them.
■
If your product is equipped with an ice maker, you will hear a
buzzing sound when the water valve opens to fill the ice
maker for each cycle.
■
The defrost timer will click when the automatic defrost cycle
begins and ends. Also, the Thermostat Control (or
Refrigerator Control depending on the model) will click when
cycling on and off.
Do not block any of these vents with food packages. If the
vents are blocked, airflow will be prevented and temperature and
moisture problems may occur.
■
Rattling noises may come from the flow of refrigerant, the
water line, or items stored on top of the refrigerator.
IMPORTANT: Because air circulates between both sections, any
odors formed in one section will transfer to the other. You must
thoroughly clean both sections to eliminate odors. To prevent
odor transfer and drying out of food, wrap or cover foods tightly.
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Setting the Control(s)
Adjusting Control Settings
For your convenience, the refrigerator controls are preset at
the factory. Controls for the refrigerator and freezer are located
in the top of the refrigerator section.
Give the refrigerator time to cool down completely before adding
food. It is best to wait 24 hours before you put food into the
refrigerator. The “mid-settings” indicated in the previous section
should be correct for normal household refrigerator usage. The
controls are set correctly when milk or juice is as cold as you like
and when ice cream is firm.
When you first install your refrigerator, make sure that the
control(s) are still preset. The control(s) should be at the
“mid-settings” as shown for each style of control.
For models with two controls:
Mid-setting “3”
The Refrigerator Control functions as the thermostat for the entire
product (refrigerator and freezer sections). The higher the number
setting, the longer the compressor will run to keep the
temperature colder. The Freezer Control adjusts the cold air flow
from the freezer to the refrigerator.
If you need to adjust temperatures in the refrigerator or freezer,
start by adjusting the refrigerator first. Wait 24 hours after the
refrigerator adjustment to check the freezer temperature. If it is
too warm or too cold, then adjust the Freezer Control as well.
Mid-setting “3”
For models with a single control:
1
2
3
4
5
WARMER
WARMER
1
2
3
4
5
The Temperature Control functions as the thermostat for the
entire product (refrigerator and freezer sections). The higher the
number setting, the longer the compressor will run to keep the
temperature colder.
REFRIGERATOR
RECOMMENDED SETTING
FREEZER
RECOMMENDED SETTING
COLDER
COLDER
Use the settings listed in the chart below as a guide. Always
remember to wait at least 24 hours between adjustments.
RECOMMENDED
ADJUSTMENT:
CONDITION/REASON:
Mid-setting “4”
REFRIGERATOR section
too warm
Turn
REFRIGERATOR
FREEZER
4
4
REFRIGERATOR
Control or
■ Door opened often
TEMPERATURE
Control to next
higher number, wait
24 hours, then re-
check
■ Large amount of food added
■ Room temperature very warm
NOTE: To turn your refrigerator off, turn the refrigerator control to
the word OFF or until the word OFF appears, as shown below.
Your product will not cool when the refrigerator control is set to
OFF.
Move items out of
air stream
■ Blocked air stream
REFRIGERATOR
FREEZER section too warm/ice not
made fast enough
Turn FREEZER
Control or
TEMPERATURE
Control to next
higher number, wait
24 hours, then re-
check
OFF
1
2
3
4
5
WARMER
REFRIGERATOR
RECOMMENDED SETTING
COLDER
■ Door opened often
■ Large amount of food added
■ Very cold room temperature (can’t
cycle often enough)
Give your refrigerator time to cool down completely before
adding food. It is best to wait 24 hours before you put food into
the refrigerator.
■ Heavy ice usage
■ Blocked air stream
Move items out of
air stream
IMPORTANT: If you add food before the refrigerator has cooled
completely, your food may spoil. Turning the Refrigerator or
Freezer Control(s) to a higher (colder) than recommended
setting will not cool the compartments any faster.
On models with two controls, the Freezer Control functions as an
airflow director. Setting “1” will direct more of the cold air into the
refrigerator section, while setting “5” (or “7” depending on your
model) will direct more of the cold air into the freezer section. The
cold air flows from the freezer compartment through the top vent
into your fresh food section (see diagram in the "Ensuring Proper
Air Circulation" section). On models with one control, the airflow
does not require adjustment.
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To remove and replace a shelf in a metal frame:
RECOMMENDED
ADJUSTMENT:
1. Pull the shelf forward to the stop.
CONDITION/REASON:
2. Tilt the front of the shelf up and lift it slightly as you pull the
REFRIGERATOR section
too cold
Turn
shelf from the frame.
REFRIGERATOR
Control or
3. Replace the shelf by guiding it back into the slots on the
■ Controls not set correctly for your
frame and pushing the shelf in past the stop.
TEMPERATURE
Control to next
lower number, wait
24 hours, then re-
check
conditions
Shelves and Shelf Frames
To remove and replace a shelf/frame:
1. Remove the shelf/frame by tilting it up at the front and lifting it
out of the shelf supports.
Move items out of
air stream
■ Blocked air stream
2. Replace the shelf/frame by guiding the rear shelf hooks into
the shelf supports. Tilt the front of the shelf up until rear shelf
hooks drop into the shelf supports.
FREEZER section too cold
Turn FREEZER
Control or
TEMPERATURE
Control to next
lower number, wait
24 hours, then re-
check
3. Lower the front of the shelf and check to make sure that the
■ Controls not set correctly for your
shelf is securely in position.
conditions
Move items out of
air stream
■ Blocked air stream
REFRIGERATOR FEATURES
La tera l Adjusta ble Shelf
(on some models)
To slide the shelf from side to side:
Your model may have some or all of these features. Features that
can be purchased separately as product accessories are labeled
with the word “Accessory.” Not all accessories will fit all models.
If you are interested in purchasing one of the accessories, please
call the toll-free number on the cover or in the "Assistance or
Service" section.
1. Lift up on the front of shelf and slide to the desired location.
2. Lower shelf to the level position.
NOTE: You do not have to remove small items from the shelf
before moving it from side to side. You may need to remove
larger items.
Important information to know about glass shelves
and covers:
Do not clean glass shelves or covers with warm water when
they are cold. Shelves and covers may break if exposed to
sudden temperature changes or impact, such as bumping.
For your protection, tempered glass is designed to shatter
into many small, pebble-size pieces. This is normal. Glass
shelves and covers are heavy. Use special care when re-
moving them to avoid impact from dropping.
To remove the shelf:
NOTE: The shelf is heavy and must be removed using both
hands.
Re frigera tor Shelves
1. Hold the back of the shelf with one hand.
The shelves in your refrigerator are adjustable to meet your
individual storage needs. Your model may have glass or wire
shelves.
2. Lift the front of the shelf with the other hand to a 45° angle
and lower it slightly to release it from the upper channel of the
track. Pull the shelf straight out.
Storing similar food items together in your refrigerator and
adjusting the shelves to fit different heights of items will make
finding the exact item you want easier. It will also reduce the
amount of time the refrigerator door is open, and save energy.
Slide-out Shelves (on some models)
■
To slide out shelf, carefully pull front of shelf toward you.
■
To slide in shelf, push shelf in until it stops.
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To remove and replace the shelf track:
1. Remove the shelf track by lifting both sides of the track
Chilled Mea t Dra wer
slightly and pulling the track straight out.
(on some models)
2. Replace the track by guiding the track hooks into the shelf
To adjust the meat drawer temperature:
support slots on the back wall.
■
Slide the meat drawer temperature control forward to make
the meat drawer less cold.
NOTE: Make sure that both sets of track hooks are in the
slots and that the slots are parallel with each other.
■
Slide the meat drawer temperature control backward to make
the meat drawer colder.
3. Push the track back and down securely into the shelf
supports.
To replace the shelf:
NOTE: Make sure that both of the rear shelf slides are securely in
the track before letting go of the shelf. The lateral shelf may be
difficult to install if the track is placed too close to the refrigerator
ceiling. Reposition the track on a lower rung until the shelf can be
tilted enough to easily slide into the track.
COLDER
COLD
1. Hold the shelf at the front and tip the front at a 45° angle to
the track.
Meat storage guide
2. Insert both of the rear shelf slides into the upper channel of
Store most meat in original wrapping as long as it is airtight and
moisture-proof. Rewrap if necessary. See the following chart for
storage times. When storing meat longer than the times given,
freeze the meat.
the track, and lower the front of the shelf into place.
Mea t Dra wer a nd Cover
Fresh fish or shellfish..................use same day as purchased
Chicken .....................................................................1-2 days
Ground beef ..............................................................1-2 days
Variety meats (liver, heart, etc.)..................................1-2 days
Cold cuts...................................................................3-5 days
Steaks/roasts ............................................................3-5 days
Cured meats............................................................7-10 days
(on some models)
To remove and replace the meat drawer (all styles):
1. Remove the meat drawer by sliding it out to the stop. Lift the
front of meat drawer with one hand while supporting the
bottom of drawer with other hand. Slide drawer out the rest of
the way.
2. Replace the meat drawer by guiding it into the meat cover
supports and pushing it in until it stops.
Leftovers - Cover leftovers with plastic wrap, aluminum foil, or
plastic containers with tight lids.
To remove and replace the meat drawer cover (Style 1 glass):
1. Remove the meat drawer. Remove the cover by tilting up the
front of the cover and lifting at the back. Pull the cover
straight out.
Crisper a nd Crisper Cover
2. Replace the cover by guiding the rear hooks into the shelf
supports. Tilt the cover up at the front until the rear hooks
drop into the slots.
(on some models - Accessory)
To remove and replace the crisper(s):
1. Slide crisper(s) straight out to the stop. Lift the front of the
3. Lower the front of the cover to a level position and replace the
crisper(s) and slide out the rest of the way.
meat drawer.
2. Replace the crisper(s) by sliding back in fully past the drawer
stop.
L
O
W
HIG
H
To remove and replace the meat drawer cover (Style 2
plastic):
To remove the crisper(s) cover:
1. Remove crisper(s).
1. Remove the meat drawer. Tilt the cover up at the front and
pull it forward and out.
2. Holding the glass insert firmly with one hand, press up in
center of glass insert until it rises above the plastic frame.
Carefully, slide the glass insert forward to remove.
2. Replace the meat drawer cover by fitting the notches and rear
edge of the cover over rear and center crossbars on the shelf.
3. Lift the cover frame up and remove it.
3. Lower cover into place and replace the meat drawer.
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To replace crisper(s) cover:
NOTE: Before reinstalling the cover, make sure the
U-shaped reinforcement bar is reinstalled in the front edge of the
crisper cover.
Wine or Ca n/Bottle Ra ck
(on some models - Accessory)
To remove and replace the wine rack (left) or can/bottle rack
(right):
1. Fit back of cover frame into supports on side walls of the
refrigerator and lower the front of the cover frame into place.
1. Remove the rack by pulling it straight out from the shelf.
2. Slide rear of glass insert into cover frame and lower front into
place.
2. Replace the rack by sliding it in between the shelf and the
wall of the refrigerator.
Crisper Humidity Control
(on some models)
You can control the amount of humidity in the moisture-sealed
crisper. Adjust the control to any setting between LOW and
HIGH.
■
LOW (open) lets moist air out of the crisper for best storage
of fruits and vegetables with skins.
Fruit: Wash, let dry and store in refrigerator in plastic bag or
crisper. Do not wash or hull berries until they are ready to use.
Sort and keep berries in original container in crisper, or store
in a loosely closed paper bag on a refrigerator shelf.
FREEZER FEATURES
Your model may have some or all of these features. Features that
can be purchased separately as product accessories are labeled
with the word “Accessory.” Not all accessories will fit all models.
If you are interested in purchasing one of the accessories, please
call the toll-free number on the cover or in the "Assistance or
Service" section.
Vegetables with skins: Place in plastic bags or plastic
container and store in crisper.
■
HIGH (closed) keeps moist air in the crisper for best storage
of fresh, leafy vegetables.
Leafy vegetables: Wash in cold water, drain and trim or tear
off bruised and discolored areas. Place in plastic bag or
plastic container and store in crisper.
Ice Ma ker
(on some models - Accessory)
Humidity control location:
■
Humidity Control on crisper drawer (Style 1 - on left)
Humidity Control on crisper cover (Style 2 - on right)
There are two styles of ice makers:
■
Normal (Style 1 - on left)
■
■
Maximum Ice (Style 2 - on right)
MAX
NORMAL
Utility or Egg Bin
(on some models -Accessory)
Remove the cover and place the eggs in the egg tray. If you
prefer, you can remove the egg tray and place the entire carton of
eggs in the bin. Replace the cover.
To turn the ice maker on:
The on/off switch for the ice maker is a wire shut-off arm located
on the side of the ice maker. To turn the ice maker on, simply
lower the wire shut-off arm.
NOTE: Eggs should be stored in a covered container. If your
model does not have an egg bin or covered utility bin, store
eggs in their original container on an interior shelf.
NOTE: The ice maker will not make ice until the freezer is cold
enough. Allow 24 hours to produce the first batch of ice. Discard
the first three batches of ice produced.
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To turn the ice maker off:
To replace the shelf:
■
Automatic turn off: As ice is made, the ice cubes will fill the
ice storage bin, and the ice cubes will raise the wire shut-off
arm to the OFF (arm up) position.
1. Tilt the shelf and insert into freezer compartment.
2. Insert one end of the shelf all the way into the center of the
shelf supports.
■
Manual turn off: Lift the wire shut-off arm to the OFF (arm up)
position and listen for the click to make sure the ice maker
will not continue to operate.
3. Lower other end of shelf and insert into the shelf supports.
4. Lower shelf into place.
To increase ice production rate:
■
Maximum Ice Production (on some models): In maximum ice
production, the ice maker should produce approximately 16
to 20 batches of ice in a 24-hour period. If your refrigerator
has the maximum ice production feature, push the switch to
MAX.
■
Normal Ice Production: In normal ice production mode, the
ice maker should produce approximately 8 to 12 batches of
ice in a 24-hour period. If ice is not being made fast enough,
turn the Freezer Control toward a higher (colder) number in
half number steps. (For example, if the control is at 3, move it
to between 3 and 4.) Wait 24 hours and, if necessary,
gradually turn the Freezer Control to the highest setting,
waiting 24 hours between each increase.
NOTE: The shelf should lower slightly and lock into place. If the
shelf does not appear stable, make sure both ends of the shelf
are inserted into the shelf supports.
Frozen food storage guide
Storage times will vary according to the quality and type of food,
the type of packaging or wrap used (should be airtight and
moisture-proof), and the storage temperature. Seal the package
or container securely to prevent taste and odor transfer
throughout the product. Ice crystals inside a sealed package are
normal. This simply means that moisture in the food and air
inside the package have condensed, creating ice crystals.
REMEMBER:
■
Allow 24 hours to produce the first batch of ice.
■
Discard the first three batches of ice produced to avoid
impurities that may be flushed out of the system.
Put no more unfrozen food into the freezer than will freeze within
24 hours (no more than 2-3 lb of food per cubic foot [907-1,350 g
per L] of freezer space). Leave enough space in the freezer for air
to circulate around packages. Be careful to leave enough room
for the door to close tightly.
■
■
The quality of your ice will be only as good as the quality of
the water supplied to your ice maker.
Avoid connecting the ice maker to a softened water supply.
Water softener chemicals (such as salt) can damage parts of
the ice maker and lead to poor quality ice. If a softened water
supply cannot be avoided, make sure the water softener is
operating properly and is well maintained.
NOTE: For more information on preparing food for freezing,
check a freezer guide or reliable cookbook
Adjusta ble Ha lf-width
Free ze r Shelf
(on some models)
To remove and replace the shelf:
■
It is normal for the ice cubes to be attached at the corners.
They will break apart easily.
■
■
Do not force the wire shut-off arm up or down.
Do not store anything on top of the ice maker or in the ice
storage bin.
1. Remove the shelf by lifting the shelf up and pulling straight
out.
2. Replace the shelf over the supports and lower it into place.
Free ze r She lf
(on some models)
To remove the shelf:
1. Lift entire shelf slightly.
2. Move shelf all the way to one side.
3. Tilt other side up and out of shelf supports.
4. Pull shelf up and out
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Pull-out Fre e ze r Floor
(on some models)
To remove and replace the freezer floor:
1. Lift both back “fences” up and out.
Door Bins
(on some models)
To remove and replace the bins:
1. Remove the bin by lifting it up and pulling it straight out.
2. Remove the freezer floor by pulling it out about 1 in. (25.40
mm) with one hand around the air tower section (center back)
and one hand at center front.
2. Replace the bin by sliding it in above the desired support and
pushing it down until it stops.
3. Lift up floor at rear until hooks release from cabinet and pull
the floor out the rest of the way.
4. Replace the freezer floor by sliding the floor straight in until
the hooks drop into place at rear of cabinet.
5. Replace “fences” by aligning pins with socket in the floor, and
pushing down until they snap into place.
Ca n Ra ck
(on some models - Accessory)
To remove and replace the rack:
1. Remove the rack by lifting it up and pulling straight out.
2. Replace the rack by holding it above the desired support and
pushing the rack back and down until it stops.
DOOR FEATURES
Your model may have some or all of these features. Features that
can be purchased separately as product accessories are labeled
with the word “Accessory.” Not all accessories will fit all models.
If you are interested in purchasing one of the accessories, please
call the toll-free number on the cover or in the "Assistance or
Service" section.
Adjusta ble Utility
Compa rtment & Tra y
(on some models)
Door Ra ils
The door rails may be removed for easier cleaning.
The utility compartment and tray slide from one side to the other
for more flexible storage. The tray fits on either side of the utility
compartment or partially underneath it. Try moving it to different
positions to find the option that works best for you.
Snap-on Door Rails
To remove and replace the rails:
1. Remove the rails by pushing in slightly on the front of the
bracket while pulling out on the inside tab. Repeat these
steps for the other end of the rail.
To install the utility compartment and tray:
1. Insert the front of the utility tray into the slot on the back of
2. Replace the rails by aligning the ends of the brackets with the
buttons on the sides of the door liner. Firmly snap bracket
and rail assembly onto the tabs above the shelf as shown.
the shelf rail. Lower the back of the tray into position.
2. Place the front of the utility compartment on top of the shelf
rail. Lower the back of the compartment onto the ribs on the
refrigerator door.
Drop-in Door Rails
To remove and replace the rails:
1. Remove the rails by pulling straight up on each end of the rail.
2. Replace the rails by sliding the shelf rail into the slots on the
door and pushing the rail straight down until it stops.
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To adjust the utility compartment or tray:
1. Lift the front slightly and slide to desired position.
2. Lower front to lock into place.
■
■
Do not use paper towels, scouring pads, or other harsh
cleaning tools. These can scratch or damage materials.
To help remove odors, you can wash interior walls with a
mixture of warm water and baking soda (2 tbs to 1 qt. [26
g to .95 L] of water).
4. Wash stainless steel and painted metal exteriors with a clean
sponge or soft cloth and a mild detergent in warm water. Do
not use abrasive or harsh cleaners. Dry thoroughly with a soft
cloth.
For additional protection against damage to painted metal
exteriors, apply appliance wax (or auto paste wax) with a
clean, soft cloth. Do not wax plastic parts.
Flip-up Door Shelf
(on some models)
5. Clean the condenser coils regularly. Coils may need to be
cleaned as often as every other month. This may help save
energy.
The shelf bottom flips up so you can store taller items in the door
shelf below. When in the down position, the shelf is strong
enough to hold up to 10 pounds (4.5 kg).
Style 1 - Condenser coils behind base grille:
■
■
Remove the base grille (see the “Base Grille” section).
Use a vacuum with an extended attachment to clean the
condenser coils when they are dusty or dirty.
■
Replace the base grille when finished.
Style 2 - Condenser coils in back of the refrigerator:
■
Pull refrigerator out away from the wall (see the
“Unpacking Your Refrigerator” section).
CARING FOR YOUR
REFRIGERATOR
■
■
Vacuum coils when they are dusty or dirty.
Roll refrigerator back into place. Make sure to leave 1 in.
(2.5 cm) between the cabinet back and the wall.
■
Check to see if the refrigerator is level.
Clea ning Your Refrigera tor
6. Plug in refrigerator or reconnect power.
Cha nging the Light Bulbs
NOTE: Not all appliance bulbs will fit your refrigerator. Be sure to
replace the bulb with one of the same size, shape, and wattage.
To change the refrigerator light:
1. Unplug refrigerator or disconnect power.
2. Reach behind the Control Panel and unscrew the bulb.
3. Replace the bulb with an appliance bulb of the same wattage.
4. Plug in refrigerator or reconnect power.
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion,
or fire.
1
2
WARMER
1
WARMER
FREEZER
RECOMMENDED SETTING
3
2
REFRIGERATOR
RECOMMENDED SETTING
4
3
5
4
COOLER
ALLOW 24 HOURS BETWEEN ADJUSTMENTS
5
COOLER
Both the refrigerator and freezer sections defrost automatically.
However, clean both sections about once a month to prevent
odors from building up. Wipe up spills immediately.
To change freezer light:
(on some models)
To clean your refrigerator:
1. Unplug refrigerator or disconnect power.
1. Unplug refrigerator or disconnect power.
2. Reach behind light shield to remove bulb.
3. Replace bulb with a 40-watt appliance bulb.
4. Plug in refrigerator or reconnect power.
2. Remove all removable parts from inside, such as shelves,
crispers, etc.
3. Hand wash, rinse, and dry removable parts and interior
surfaces thoroughly. Use a clean sponge or soft cloth and a
mild detergent in warm water.
■
Do not use abrasive or harsh cleaners such as window
sprays, scouring cleansers, flammable fluids, cleaning
waxes, concentrated detergents, bleaches or cleansers
containing petroleum products on plastic parts, interior
and door liners or gaskets.
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2. Remove all food from the refrigerator and pack all frozen food
in dry ice.
Power Interruptions
3. Empty the ice bin.
If the electricity in your house goes off, call the power company
and ask how long it will be off.
4. Depending on your model, turn the Thermostat Control or
Refrigerator Control to OFF. See the “Setting the Controls”
section.
1. If the power will be out for 24 hours or less, keep both
refrigerator doors closed to help food stay cold and frozen.
5. Unplug the refrigerator.
2. If the power will be out for more than 24 hours:
6. Empty water from the defrost pan.
7. Clean, wipe, and dry thoroughly.
a) Remove all frozen food and store it in a frozen food
locker.
8. Take out all removable parts, wrap them well, and tape them
OR
together so they don’t shift and rattle during the move.
b) Place 2 lbs. (907 g) of dry ice in the freezer for every cubic
foot (28 L) of freezer space. This will keep the food frozen
for two to four days.
9. Depending on the model, raise the front of the refrigerator so
it rolls more easily OR screw in the leveling legs so they don't
scrape the floor. See the “Door Closing” or “Leveling Your
Refrigerator” section.
OR
c) If neither a food locker nor dry ice is available, consume
or can perishable food at once.
10. Tape the doors shut and the power cord to the refrigerator
REMEMBER: A full freezer stays cold longer than a partially filled
one. A freezer full of meat stays cold longer than a freezer full of
baked goods. If you see that food contains ice crystals, it may be
refrozen, although the quality and flavor may be affected. If the
condition of the food is poor, dispose of it.
cabinet.
When you get to your new home, put everything back
and refer to the “Installing Your Refrigerator” section for
preparation instructions. Also, if your refrigerator has an
automatic ice maker, remember to reconnect the water supply to
the refrigerator.
Va ca tion a nd Moving Ca re
Vacations
TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the
cost of an unnecessary service call.
If you choose to leave the refrigerator on while you’re away,
use these steps to prepare your refrigerator before you leave.
1. Use up any perishables and freeze other items.
2. If your refrigerator has an automatic ice maker:
■
Raise wire shut-off arm to OFF (up) position or move the
switch to the OFF (right) setting.
Your refrigerator will not operate
■
■
■
■
Is the power supply cord unplugged?
Plug into a grounded 3 prong outlet.
■
Shut off water supply to the ice maker.
3. Empty the ice bin.
Has a household fuse or circuit breaker tripped?
Replace the fuse or reset the circuit.
If you choose to turn the refrigerator off before you leave,
follow these steps.
Is the Refrigerator Control turned to the OFF position?
Refer to the “Setting the Control(s)” section.
1. Remove all food from the refrigerator.
2. If your refrigerator has an automatic ice maker:
Is the refrigerator defrosting?
Recheck to see if the refrigerator is operating in 30 minutes.
Your refrigerator will regularly run an automatic defrost cycle.
■
■
Turn off the water supply to the ice maker at least one day
ahead of time.
When the last load of ice drops, raise the wire shut-off
arm to the OFF (up) position or move the switch to the
OFF (right) setting.
The lights do not work
3. Depending on your model, turn the Thermostat Control or
Refrigerator Control to OFF. See the “Setting the Controls”
section.
■
■
Is the power supply cord unplugged?
Plug into a grounded 3 prong outlet.
Is a light bulb loose in the socket?
4. Clean refrigerator, wipe it, and dry well.
Turn the refrigerator control to OFF. Disconnect the
refrigerator from the electrical supply. Gently remove the bulb
and reinsert. Then reconnect the refrigerator to the electrical
supply and reset the refrigerator control.
5. Tape rubber or wood blocks to the tops of both doors to prop
them open far enough for air to get in. This stops odor and
mold from building up.
Moving
■
Has a light bulb burned out?
Replace with an appliance bulb of the same wattage, size,
and shape. See the “Changing the Light Bulb(s)” section.
When you are moving your refrigerator to a new home, follow
these steps to prepare it for the move.
1. If your refrigerator has an automatic ice maker:
■
■
■
Turn off the water supply to the ice maker at least one day
ahead of time.
There is water in the defrost drain pan
Disconnect the water line from the back of the
refrigerator.
■
■
Is the refrigerator defrosting?
The water will evaporate. It is normal for water to drip into the
defrost pan.
When the last load of ice drops, raise the wire shut-off
arm to the OFF (up) position or move the switch to the
OFF (right) setting.
Is it more humid than normal?
Expect that the water in the defrost pan will take longer to
evaporate. This is normal when it is hot or humid.
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The motor seems to run too much
The ice maker is producing too little ice
■
■
Is the room temperature hotter than normal?
Expect the motor to run longer under warm conditions. At
normal room temperatures, expect your motor to run about
40% to 80% of the time. Under warmer conditions, expect it
to run even more of the time.
■
Has the ice maker just been installed?
Wait 72 hours for full ice production to begin. Once your
refrigerator is cooled down, the ice maker should begin
producing 70-120 cubes every 24 hours.
■
■
■
Has a large amount of ice just been removed?
Allow 24 hours for ice maker to produce more ice.
Has a large amount of food just been added to the
refrigerator?
Adding a large amount of food warms the refrigerator. It is
normal for the motor to run longer in order to cool the
refrigerator back down. See the “Refrigerator Features”
section.
Is the control set correctly?
Refer to the “Setting the Control(s)” section.
Is the water shut-off valve turned completely on?
Turn valve on fully. Refer to the “Connecting the Refrigerator
to a Water Source” section.
■
Are the doors opened often?
Expect the motor to run longer when this occurs. In order to
conserve energy, try to get everything you need out of the
refrigerator at once, keep food organized so it is easy to find,
and close the door as soon as the food is removed.
■
Is there a water filter installed on the refrigerator? This
filter may be clogged or installed incorrectly.
First, check the filter installation instructions to ensure that
the filter was installed correctly and is not clogged. If
installation or clogging is not a problem, call a qualified
person or a technician.
■
■
■
Is the control set correctly for the surrounding
conditions?
Refer to the “Setting the Control(s)” section.
Off-taste or odor in the ice
Are the doors closed completely?
Push the doors firmly shut. If they will not shut all the way, see
“The doors will not close completely” later in this section.
■
Are the plumbing connections new, causing discolored or
off-flavored ice?
Discard the first few batches of ice.
Are the condenser coils dirty?
This prevents air transfer and makes the motor work harder.
Clean the condenser coils. Refer to the “Cleaning Your
Refrigerator” section.
■
■
■
■
Have the ice cubes been stored for too long?
Throw old ice away and make a new supply.
Has food in the refrigerator been wrapped properly?
Refer to the “Refrigerator Features” section.
NOTE: Your new refrigerator will run longer than your old one due
to its high efficiency motor.
Do the freezer and ice bin need to be cleaned?
See the “Cleaning Your Refrigerator” section.
The refrigerator seems to make too much noise
Does the water contain minerals (such as sulfur)?
A filter may need to be installed to remove the minerals.
■
The sounds may be normal for your refrigerators.
Refer to the “Understanding Sounds You May Hear” section.
The divider between the two compartments is warm
The ice maker is not producing ice
The warmth is probably due to normal operation of the automatic
exterior moisture control.
■
■
■
Is the freezer temperature cold enough to produce ice?
Wait 24 hours after hook-up for ice production. See the
“Setting the Control(s)” section.
Temperature is too warm
Is the wire shut-off arm in the OFF (arm up) position?
Lower the wire shut-off arm to the ON (arm down) position.
See the “Ice Maker Operation” section.
■
■
Are the air vents blocked in either compartment? This
prevents the movement of cold air from the freezer to the
refrigerator.
Remove any objects from in front of the air vents. Refer to
“Ensuring Proper Air Circulation” for the location of air vents.
Is the water line shut-off valve to the refrigerator turned
on?
Turn on the water valve. See the “Connecting the Refrigerator
to a Water Source” section.
Are the door(s) opened often?
Be aware that the refrigerator will warm when this occurs. In
order to keep the refrigerator cool, try to get everything you
need out of the refrigerator at once, keep food organized so it
is easy to find, and close the door as soon as the food is
removed.
■
■
Is an ice cube jammed in the ejector arm?
Remove the ice from the ejector arm with a plastic utensil.
Refer to the “Ice Maker Operation” section.
Does the ice maker mold have water in it or has no ice
been produced?
Check to see if your refrigerator has been connected to your
home water supply and the supply shut-off valve is turned on.
Refer to the “Connecting the Refrigerator to a Water Source”
section.
■
■
Has a large amount of food just been added to the
refrigerator or freezer?
Adding a large amount of food warms the refrigerator. It can
take several hours for the refrigerator to return to the normal
temperature.
NOTE: If not due to any of the above, there may be a problem
with the water line. Call for service.
Is the control set correctly for the surrounding
conditions?
Refer to the “Setting the Control(s)” section.
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There is interior moisture build-up
ASSISTANCE OR SERVICE
■
■
Are the air vents blocked in the refrigerator?
Remove any objects from in front of the air vents. Refer to
“Ensuring Proper Air Circulation” for the location of air vents.
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If
you still need help, follow the instructions below.
Is the door opened often?
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
To avoid humidity build-up, try to get everything you need out
of the refrigerator at once, keep food organized so it is easy
to find, and close the door as soon as the food is removed.
(When the door is opened, humidity from the room air enters
the refrigerator. The more often the door is opened, the faster
humidity builds up, especially when the room itself is very
humid.)
If you need replacement parts
If you need to order replacement parts, we recommend that you
only use factory specified replacement parts. Factory specified
replacement parts will fit right and work right because they are
made with the same precision used to build every new
CROSLEY® appliance.
■
■
Is the room humid?
It is normal for moisture to build up inside the refrigerator
when the room air is humid.
To locate factory specified replacement parts in your area, call
our Customer Interaction Center telephone number or your
nearest designated service center.
Is the food packaged correctly?
Check that all food is securely wrapped. If necessary,
repackage food according to the guidelines in the
“Refrigerator Features” section. Wipe off damp food
containers before placing in the refrigerator.
In the U.S.A.
■
■
Is the control set correctly for the surrounding
conditions?
Refer to the “Setting the Control(s)” section.
Call the Whirlpool Consumer Assistance Center
toll free: 1-800-253-1301.
Our consultants provide assistance with:
Was a self-defrost cycle completed?
It is normal for droplets to form on the back wall after the
refrigerator self-defrosts.
■
■
■
■
■
Features and specifications on our full line of appliances.
Installation information.
Use and maintenance procedures.
Accessory and repair parts sales.
The doors are difficult to open
Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
■
Are the gaskets dirty or sticky?
Clean gaskets and the surface that they touch. Rub a thin
coat of paraffin wax on the gaskets following cleaning.
■
Referrals to local dealers, repair parts distributors, and
service companies. Whirlpool designated service technicians
are trained to fulfill the product warranty and provide after-
warranty service, anywhere in the United States.
The doors will not close completely
■
Are food packages blocking the door open?
Rearrange containers so that they fit more tightly and take up
less space.
To locate the Whirlpool designated service company in your
area, you can also look in your telephone directory Yellow
Pages.
■
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Is the ice bin out of position?
Push the ice bin in all the way.
For further assistance
If you need further assistance, you can write to Crosley with any
questions or concerns at:
Are the crisper cover, pans, shelves, bins, or baskets out
of position?
Put the crisper cover and all pans, shelves, bins, and baskets
back into their correct positions. See the “Refrigerator
Features” section for more information.
Crosley Distribution Center
c/o Correspondence Dept.
675 North Main Street
Winston-Salem, NC 27102-2111
■
■
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Are the gaskets sticking?
Clean gaskets and the surface that they touch. Rub a thin
coat of paraffin wax on the gaskets following cleaning.
Please include a daytime phone number in your correspondence.
Does the refrigerator wobble or seem unstable?
Level the refrigerator. Refer to the “Door Closing and
Alignment” section.
Were the doors removed during product installation and
not properly replaced?
Remove and replace the doors according to the “Refrigerator
Doors: Removing, Reversing (optional) and Replacing”
section, or call a qualified service technician.
19
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®
CROSLEY REFRIGERATOR WARRANTY
ONE-YEAR FULL WARRANTY ON REFRIGERATOR
For one year from the date of purchase, when this refrigerator is operated and maintained according to instructions attached to or
furnished with the product, Whirlpool Corporation will pay for factory specified replacement parts and repair labor costs to correct
defects in materials or workmanship. Service must be provided by a Whirlpool designated service company.
FIVE-YEAR FULL WARRANTY ON SEALED REFRIGERATION SYSTEM
For five years from the date of purchase, when this refrigerator is operated and maintained according to instructions attached to or
furnished with the product, Whirlpool Corporation will pay for factory specified replacement parts and repair labor costs to correct
defects in materials or workmanship in the sealed refrigeration system. These parts are: compressor, evaporator, condenser, dryer, and
connecting tubing. Service must be provided by a Whirlpool designated service company.
Whirlpool Corporation will not pay for:
1. Service calls to correct the installation of your refrigerator, to instruct you how to use your refrigerator, to replace house fuses or
correct house wiring or plumbing, or to replace light bulbs.
2. Repairs when your refrigerator is used in other than normal, single-family household use.
3. Pickup and delivery. Your refrigerator is designed to be repaired in the home.
4. Damage resulting from accident, alteration, misuse, abuse, fire, flood, improper installation, acts of God, or use of products not approved
by Whirlpool Corporation.
5. Any food loss due to product failure.
6. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.
7. Replacement parts and repair labor costs for units operated outside the United States.
WHIRLPOOL CORPORATION SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so this exclusion or limitation may not
apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Outside the 50 United States, this warranty does not apply. Contact your authorized Crosley dealer to determine if
another warranty applies.
Whirlpool Corporation is responsible for providing any in-warranty service covered in this warranty. If you need service, first see the
“Troubleshooting” section of this book. After checking “Troubleshooting”, additional help can be found by checking the “Assistance or
Service” section or by calling the Whirlpool Consumer Assistance Center, 1-800-253-1301 (toll free) from anywhere in the U.S.A. or
writing Crosley Distribution Center, c/o Correspondence Dept., 675 N. Main St., Winston-Salem, NC 27102-2111.
01/00
Dealer name____________________________________________________
Address ________________________________________________________
Phone number __________________________________________________
Model number __________________________________________________
Serial number __________________________________________________
Purchase date __________________________________________________
Keep this book and your sales slip together for future
reference. You must provide proof of purchase or
installation date for in-warranty service.
Write down the following information about your refrigerator to
better help you obtain assistance or service if you ever need it.
You will need to know your complete model number and serial
number. You can find this information on the model and serial
number label located on the inside wall of the refrigerator
compartment.
2212430
3/00
Printed in U.S.A.
© 2000 All rights reserved.
® Registered Trademark of Crosley
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