Package Contents.................................................................................................................................. i
Document Conventions..................................................................................................................... ii
About Creative WebCam Pro eX....................................................................................................... 1-1
Installing Creative WebCam Pro eX................................................................................................... 1-1
In Windows 98/98 SE/Me.............................................................................................................. 1-2
In Windows 2000............................................................................................................................ 1-5
In Windows XP................................................................................................................................ 1-7
Verifying the installation........................................................................................................................... 1-8
In Windows 98/98 SE/Me/2000/XP........................................................................................... 1-8
Starting PC-CAM Center........................................................................................................................ 2-1
Capturing Images and Video.................................................................................................................. 2-2
Taking a Photo in Preview Mode................................................................................................ 2-2
Recording a Video in Preview Mode......................................................................................... 2-3
Viewing a Photo......................................................................................................................................... 2-3
Viewing a Video.......................................................................................................................................... 2-4
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Reactivating the Camera ......................................................................................................................... 2-4
Starting PC-CAM Center Help............................................................................................................. 2-4
Creative PC-CAM Center...................................................................................................................... 3-1
Creative WebCam Monitor................................................................................................................... 3-1
Microsoft NetMeeting.............................................................................................................................. 3-1
Appendixes
Construction.......................................................................................................................... A-1
Camera housing..................................................................................................................... A-1
Power....................................................................................................................................... A-1
Resolution............................................................................................................................... A-1
Sensitivity................................................................................................................................. A-1
Video formats......................................................................................................................... A-2
Exposure control.................................................................................................................. A-2
Color balance......................................................................................................................... A-2
Color matrix........................................................................................................................... A-2
Port compatibility.................................................................................................................. A-2
Software compatibility......................................................................................................... A-2
Problem Installing Software.................................................................................................................... B-1
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Problems in Windows XP...................................................................................................................... B-3
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Introduction
Creative WebCam Pro eX is a 24-bit, 16.7-million-color digital video camera kit
that gives you everything you need to capture still images and full-color video. Not
only that, it also allows you to communicate face-to-face with others on the
Internet! Creative WebCam Pro eX is designed to be used on your computer as
well as your laptop!
Creative WebCam Pro eX is supplied with the following software:
• Creative PC-CAM Center
• Creative WebCam Monitor
• Microsoft® NetMeeting®
Before You
Begin
Package Contents
Your package includes the following items:
• Creative WebCam Pro eX
• Creative WebCam Pro eX installation CD
• Quick Start leaflet
• Hands-free microphone
README file
The README file on the CD-ROM contains information not available at the time of
printing. Read the file before you begin installing Creative WebCam Pro eX.
Introduction i
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System
• Intel® Pentium® II 233 MHz or higher IBM® compatible PC
• 64 MB RAM on motherboard
Requirements
• 100 MB free hard disk space (for installation of all software titles)
• Available USB port or self-powered USB hub
• Microsoft Windows® 98, Windows 98 Second Edition (SE), Windows Millennium
Edition (Me), Windows 2000 or Windows XP
• Display adapter that supports 16-bit color at a resolution of 800 x 600 pixels
• CD-ROM drive installed
• Sound Blaster® or other Windows-compatible audio card and microphone
(required for videoconferencing)
• Modem or LAN access to the Internet (required for videoconferencing)
Document
The following typographical conventions are used throughout this document:
Conventions
Note. This highlights additional or important information about a
feature.
Caution! This highlights proper usage of your product. Use this
information to avoid risky situations.
Warning! This warns you of possible hazards to yourself or your
product, that may result in injury or damage.
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Installing Creative WebCam Pro eX
This chapter tells you how to quickly install Creative WebCam Pro eX and the
software that comes with it.
Figure 1-1 highlights the features of Creative WebCam Pro eX.
AboutCreative
WebCam Pro
eX
Snapshot button
After you have started Creative PC-CAM Center,
you can press this button to capture a still image.
LED
Focus ring
This indicator lights up
To adjust the view focus, point the lens
in green when Creative
toward your subject and then rotate this
WebCam Pro eX is
ring in a clockwise or counterclockwise
turned on.
motion until the image is in focus.
USB connector
USB cable
Figure 1-1: Creative WebCam Pro eX.
Use the installation procedures for your operating system.
Installing
Creative
WebCam Pro
eX
Installing Creative WebCam Pro eX 1-1
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In Windows 98/98
SE/Me
1. Do not connect Creative WebCam Pro eX to your computer before installing
the drivers.
If you accidentally begin installation with Creative WebCam Pro eX connected,
the Add New Hardware Wizard dialog box appears. Click the Cancel
button.
2. Insert the Creative WebCam Pro eX CD into your CD-ROM drive.
3. Click the names of the drivers and applications you want to install on your
computer.
4. Follow the instructions on the screen to complete the installation.
You may be asked, after an application is installed, if you want to restart your
computer. Select No until all the drivers and applications are installed.
Installing Creative WebCam Pro eX 1-2
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5. Connect Creative WebCam Pro eX’s USB cable to an available USB port on
computer monitor or another flat surface, or fix it to your laptop screen
• You can safely install the
Creative WebCam Pro eX
with your computer
turned on.
Windows automatically detects the device.
• The USB port(s) on your
computer may be found
on the front panel
instead of the back
panel.
USB port
• You can daisy-chain the
Creative WebCam Pro eX
through another USB
device or attach the
Creative WebCam Pro eX
to a self-powered USB
hub.
• If you have a
microphone, connect it
to your audio card. Most
audio cards have an
external microphone
connector. Read your
audio card’s
Figure 1-2: Connecting Creative WebCam Pro eX to your computer.
documentation for more
information.
Installing Creative WebCam Pro eX 1-3
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USB port
Figure 1-3: Connecting Creative WebCam Pro eX to your laptop.
i.If you are prompted to insert the Windows 98/98 SE CD, replace the Creative
WebCam Pro eX CD with the appropriate CD.
Note: Windows 98 is available in various editions. Be sure to use the correct
edition for your system.
ii.In the Insert Disk dialog box, click the OK button.
iii.Follow the instructions on the screen.
6. Check the image in the Video preview pane of the Creative WebCam Pro
eX Camera Configuration dialog box. If it flickers or displays a series of dark
bands, click the Cancel Flicker button.
7. Click the Finish button, and then restart your computer if you are prompted
to do so.
Installing Creative WebCam Pro eX 1-4
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In Windows 2000
1. Do not connect Creative WebCam Pro eX to your computer before installing
the drivers. If you accidentally begin installation with Creative WebCam Pro eX
connected, the Found New Hardware Wizard dialog box appears. Click the
Cancel button.
2. Insert the Creative WebCam Pro eX CD into your CD-ROM drive.
3. Click the names of the drivers and applications you want to install on your
computer.
4. Follow the instructions on the screen to complete the installation. You may be
asked, after an application is installed, if you want to restart your computer.
Do not restart your computer until all the drivers and applications are
installed.
5. Connect Creative WebCam Pro eX’s USB cable to an available USB port on
computer monitor or another flat surface, or fix it to your laptop screen
6. When the Digital Signature Not
1-4 appears, telling you that
Creative WebCam Pro eX
(Video) has been detected, ignore
the message and click the Yes
button.
When another Digital Signature
Not Found dialog box similar to
Creative WebCam Pro eX has
been detected, ignore the message
and click the Yes button.
Figure 1-4: Digital Signature Not Found
Installation will be complete in a
while.
dialog box.
Installing Creative WebCam Pro eX 1-5
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7. Check the image in the Video preview pane of the Creative WebCam Pro
eX Camera Configuration dialog box. If it flickers or displays a series of dark
bands, click the Cancel Flicker button.
8. Click the Finish button, and then restart your computer if you are prompted
to do so.
Installing Creative WebCam Pro eX 1-6
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In Windows XP
1. Do not connect Creative WebCam Pro eX to your computer before installing
the drivers.
If you accidentally begin installation with Creative WebCam Pro eX connected,
the Found New Hardware Wizard dialog box appears. Click the Cancel
button.
At the time of this
product's release,
Microsoft strongly
2. Insert the Creative WebCam Pro eX CD into your CD-ROM drive.
encouraged companies
to submit their
hardware solutions for
certification. If a
hardware device driver
is not submitted, or
does not qualify, for
Microsoft certification, a
warning message
3. Click the names of the drivers and applications you want to install on your
computer.
4. Follow the instructions on the screen to complete the installation. You may be
asked, after an application is installed, if you want to restart your computer.
Do not restart your computer until all the drivers and applications are
installed.
5. Connect Creative WebCam Pro eX’s USB cable to an available USB port on
computer monitor or another flat surface.
appears.
You may see this
message when installing
this driver. If you do,
you may choose to click
the Continue Anyway
button. Creative has
tested this driver on
Windows XP, and it does
not impair or destabilize
your computer.
If you need more XP-
related information, go
to the product web
site's Help or speak with
Creative Technical
Support staff.
Windows automatically detects the device. Installation will be complete in a
while.
6. If the Found New Hardware Wizard dialog box appears, select Install the
software automatically (Recommended), and then click the Next button.
7. If Microsoft warning dialog boxes appear, ignore the messages and click the
Continue Anyway button.
8. Check the image in the Video preview pane of the Creative WebCam Pro
eX Camera Configuration dialog box. If it flickers or displays a series of dark
bands, click the Cancel Flicker button.
9. Click the Finish button, and then restart your computer if you are prompted
to do so.
Installing Creative WebCam Pro eX 1-7
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Verifying the
installation
In Windows 98/98
SE/Me/2000/XP
1. Click Start -> Settings -> Control Panel.
In Windows XP, click Start -> Control Panel.
2. Double-click the System icon.
3. In the System Properties dialog box, click the Device Manager tab.
In Windows 2000/XP, click the Hardware tab, and then click the Device
Manager button.
4. Click the plus (+) sign next to the Imaging Device icon.
The entry “Creative WebCam Pro eX (Video)” should appear. If it does not,
repeat the steps for the correct operating system: "In Windows 98/98 SE/Me"
5. Click the plus (+) sign next to the Universal Serial Bus controllers icon.
The entry "Creative WebCam Pro eX (Composite)" should appear. If it
does not, repeat the steps for the correct operating system: "In Windows 98/
98 SE/ Me" on page 1- 2, "In Windows 2000" on page 1- 5 or "In Windows XP"
on page 1- 7.
Installing Creative WebCam Pro eX 1-8
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Using Creative WebCam Pro eX as a Web Camera
PC-CAM Center is an easy-to-use application that enables you to take pictures and
Starting PC-
CAM Center
record short videos with the Creative WebCam Pro eX. You can also view pictures
and videos, and create and manage albums.
To start PC-CAM Center, do one of the following:
❑ Click Start -> Programs -> Creative -> Creative WebCam -> PC-CAM
If PC-CAM Center
does not recognize
the camera correctly,
see Appendix A,
Center.
❑ Press the Snapshot button on the camera.
❑ If, during installation, you clicked the option for PC-CAM Center to launch
automatically at Windows startup, you will have an icon on your taskbar. Click
this icon.
"Troubleshooting".
❑ You can start PC-CAM Center in Live Video mode from the menu that appears
when your WebCam Pro eX is auto detected.
Using Creative WebCam Pro eX as a Web Camera 2-1
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Figure 2-1: PC-CAM Center screen.
With PC-CAM Center, you can take photos and record videos in two modes — with
and without a preview. The preview mode is active by default.
For instructions on how to take a photo or record a video without a preview, refer
Capturing
Images and
Video
Taking a Photo in
Preview Mode
To take a photo in the default preview mode:
1. In the PC-CAM Center window, click the Live Video button. The current
camera view is displayed in the Viewing window.
2. In the Save Photo in box, select the destination album for your photo.
3. If the Save automatically check box is selected, click to clear it.
Using Creative WebCam Pro eX as a Web Camera 2-2
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4. To capture the image in the viewing window, click the Snap Photo button at
the bottom of the window.
The image is captured but not saved. A preview of the photo is shown at the
bottom-left corner of the Live Video window.
5. Click the Save button.
The photo is added to the destination album.
Recording a Video
in Preview Mode
To record a video in the default preview mode:
1. In the PC-CAM Center window, click the Live Video button. The current
camera view is displayed in the Viewing window.
2. In the Video Size box, select a suitable resolution.
3. In the Save Video in box, select the destination album for your photo.
4. If the Save automatically check box is selected, click to clear it.
5. To start recording a video, click the Capture video button.
The button starts blinking to indicate that recording is now in progress.
6. To stop the recording, click the button again.
The button stops blinking. The video is captured as an AVI file but is not
saved.
7. To preview the video, click the Play button on the bottom-left corner of the
Live Video window.
After you have previewed the video, and have decided that you want to save
the video, click the Save button.
The video capture is added to the destination album.
To view a photo you have taken:
1. Click the My Album button. PC-CAM Center is now in My Album mode.
Viewing a
Photo
2. In the My Album box, click the My Photo folder and then click the album that
contains the photos that you want to view.
The album’s thumbnails are displayed in the Thumbnails window.
Using Creative WebCam Pro eX as a Web Camera 2-3
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3. Double-click the thumbnail of the image that is displayed in the Thumbnails
window.
The image, in its actual size, is displayed in the PC-CAM Center Viewing
window.
If you are not satisfied with the result, you can select a higher resolution, and
then capture the image again.
To view a video you have taken:
1. Click the My Album button. PC-CAM Center is now in My Album mode.
Viewing a
Video
2. In the My Album box, click the My Video folder and then click the album that
contains the video that you want to view.
The album’s thumbnails are displayed in the Thumbnails window.
3. Double-click the thumbnail of the video you want to view.
The video will play in the Viewing window.
If you are not satisfied with the result, you can select a higher resolution, and
then capture the video again.
If your computer goes into standby mode, your camera will go into suspend mode.
You can reactivate the camera and computer using the following methods:
❑ Move the mouse or press any key on the keyboard.
Reactivating
the Camera
❑ Press the camera’s Snapshot button.
This Help file contains instructions on how to use PC-CAM Center to take pictures
and record short videos. It also teaches you how to change settings so as to achieve
optimum quality for your pictures and videos.
Starting PC-
CAM Center
Help
To start the Help file:
1. Click the Creative logo at the top left corner of PC-CAM Center’s main window.
2. On the PC-CAM Center menu, click Help.
Using Creative WebCam Pro eX as a Web Camera 2-4
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Creative WebCam Pro eX Applications
The Creative WebCam Pro eX application CD includes the following:
This powerful application lets you take pictures or record videos and store them in
albums. You can also export pictures or videos to other programs, or send them as
attachments in your e-mail message. There are various settings for you to adjust,
allowing you to optimize the quality of your pictures and videos.
Creative PC-
CAM Center
If you are thinking of going “live” on the Internet, Creative WebCam Monitor is the
application to look at. Just point your camera at your subject and pick a time
interval. Creative WebCam Monitor does the rest, including uploading the
snapshots to the Internet. Creative WebCam Monitor also acts as a
motion-detecting security system which automatically e-mails you when
somebody comes near your computer while you are not present.
Creative
WebCam
Monitor
Microsoft NetMeeting is a voice communications client that includes support for
international conferencing standards. It also provides true multi-user application
sharing and data conferencing capabilities.
Microsoft
NetMeeting
With its one-way or two-way videoconferencing features, your friends can see you
even if they do not have a camera. Audio-only conversations and text chats are
also supported. Two or more users can collaborate on a document, doodle on a
whiteboard, or even share any Windows application in real-time over the Internet
or on a corporate intranet.
Creative WebCam Pro eX Applications 3-1
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Technical Specifications
Construction
Remote camera head with a USB cable
Camera housing
Base and flip-top lens housing with manual vertical tilt of 60 degrees and a
horizontal tilt of 360 degrees
Power
From a USB port or self-powered USB hub (powered by an external power source)
Sensor
CCD image sensor
Resolution
❑ Still Mode
•
•
•
•
•
•
•
1024 x 768 (with software interpolation)
800 x 600 (with software interpolation)
640 x 480
352 x 288
320 x 240
176 x 144
160 x 120
❑ Video Mode
•
•
•
•
•
640 x 480
352 x 288
320 x 240
176 x 144
160 x 120
Sensitivity
6 lux
Technical Specifications A-1
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Video formats
❑ 24-bit RGB
❑ I420
Exposure control
Color balance
Automatic (optional manual control with software)
Automatic (optional manual control with software)
Preset and integral to camera
Color matrix
Port compatibility
Universal Serial Bus port version 1.1
Software
compatibility
TWAIN, Video for Windows, DirectShow, and Still Image driver that run in
Windows 98, Windows 98 SE, Windows Me, Windows 2000 and Windows XP.
Technical Specifications A-2
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Troubleshooting
The setup program for Creative WebCam Pro eX does not run
automatically after you insert the installation CD into the drive.
Problem
Installing
Software
The AutoPlay feature in your Windows system may not be enabled.
To install the software from the CD:
1. Insert the installation CD in the CD-ROM drive.
2. Click Start -> Run.
3. In the Run dialog box, click D:\CTRUN\SETUP.EXE (where D: is your CD-
ROM drive)
4. Follow the instructions on the screen to complete the installation.
There is no USB port available to connect the USB cable.
Problems
Using Creative
WebCam Pro
eX
Do one of the following:
• Unplug the device currently connected.
• Add a self-powered USB hub.
• Add a PCI USB card.
The image is too bright.
The amount of light entering the camera has exceeded the exposure control limit.
There may be a very bright object in the camera’s view.
Avoid pointing the camera at very bright objects (for example, sunlight, lights, or
highly reflective surfaces).
Troubleshooting B-1
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An application reports that the video driver is already in use, or that the
camera cannot be found.
Do one of the following:
• Ensure that the Creative WebCam Pro eX’s USB connector is properly inserted,
and that the USB port is enabled in the BIOS. Refer to your computer’s
documentation for information on the BIOS.
• Reinstall the video capture drivers and restart your computer.
Insufficient system resources reserved for the USB port, causing the
system to be unable to function.
There are too many devices in the system, causing IRQ problems with the
system’s USB controller.
Do the following:
1. Remove some devices from the system.
2. Restart the system.
The system will automatically rearrange the resources.
Troubleshooting B-2
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Problems in
Windows XP
A Hardware Installation error message appears on a Windows XP
operating system when applications are being installed.
At the time of this product's release, Microsoft strongly encouraged companies to
submit their hardware solutions for certification. If a hardware device driver is not
submitted, or does not qualify, for Microsoft certification, a warning message
similar to the one below appears.
You may see this message when installing a Creative driver. If you do, you may
choose to click the Continue Anyway button. Creative has tested the driver on
Windows XP, and it does not impair or destablize your computer.
If you need more XP-related information, please visit our website at
Troubleshooting B-3
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Note on USB Compatibility
While testing Creative WebCam Pro eX on PC motherboards with integrated
Universal Serial Bus (USB) ports, we encountered a small number of motherboards
that do not meet the USB specification exactly. These and other non-USB-
compliant motherboards may not operate correctly with Creative WebCam Pro eX.
Fortunately, the manufacturers of some of these motherboards have released new
versions of motherboards or BIOS to address the problem.
If the setup program warns you that your motherboard’s USB port is incompatible
with Creative WebCam Pro eX, or if the camera does not work on your system and
you suspect that the problem may be related to your PC’s USB port, the following
is a list of available options:
1. Contact your PC vendor.
Your PC vendor may be able to upgrade your motherboard or its BIOS to a
newer version that addresses USB incompatibilities.
To look for a USB
2. Use a PCI host adapter that provides USB connectors.
If you are not able to upgrade your motherboard or its BIOS, we recommend
this approach.
compatible product, you
can visit the product
search page at the
official USB Web site:
app/search/products.
3. Attach Creative WebCam Pro eX to a powered USB hub.
Some USB devices (such as monitors) also operate as powered USB hubs; you
can also buy dedicated powered USB hubs which are to be attached to your
PC’s USB port. However, in some cases, attaching a powered USB hub to a
non-USB-compliant USB motherboard connector will not solve the problem.
Note on USB Compatibility C-1
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