Cornelius Juicer 2 Flavor User Manual

QUEST JUICE  
2 and 4 Flavor  
Training Manual  
Release Date: April 12, 2004  
Publication Number: TP00968  
Revision Date: November 23, 2004  
Revision: C  
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Quest Juice Training Manual  
TABLE OF CONTENTS  
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1  
Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1  
Dimensions & Capacities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2  
Quest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2  
Quest, Two Flavor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2  
Quest, Four Flavor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2  
IPD Times . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2  
Ice Bath Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2  
System Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3  
Water . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3  
Water Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3  
Water Flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3  
Adjusting Flow Rates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3  
Concentrate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3  
Setting the Brix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3  
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4  
Preview Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4  
Key Things To Know / Do . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4  
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5  
Counter Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5  
Filling the Ice Bath . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5  
Connecting Water Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5  
Priming/Flushing Water System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5  
Concentrate Handling & Loading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6  
Loading Concentrate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6  
Changing Concentrate Containers: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6  
Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7  
Checking/Adjusting the Brix Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7  
Programming the Portion Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8  
Cancel/Pour Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8  
Planned Maintenance Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9  
Daily . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9  
Flush System: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9  
Clean Splash Zones & Dispense Nozzles: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9  
Weekly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9  
Sanitize the Juice Dispenser: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9  
Semi-Annual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10  
Clean Water Inlet Strainer: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10  
Clean Chassis Interior: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10  
Check and Top-Off Water Ice Bath: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10  
Annually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11  
Replace Pump Tubing: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11  
Removing Pump Platform(s): . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11  
Replacing Pump Tubing: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11  
Mechanical Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13  
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Removal of Merchandiser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13  
Removal of the Switch Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14  
Removal of the Pump Platforms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15  
Removal of the Cooling Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17  
Removal of Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18  
Removal of Electrical Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19  
Removal of the VRB Boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20  
Removal of the Ice Bank Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21  
Removal of Nozzle Guide Gasket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21  
Removal of the Cooling Cabinet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22  
Removal of the Agitator Motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24  
Removal of the Refrigeration Chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24  
Removal of the Ice Control Probe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26  
Major Component Review . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27  
Electrical Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27  
Pump Speed Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28  
Ice Bank Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28  
Operational Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28  
Validating Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28  
Transformer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29  
Water Inlet Solenoid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29  
Door Switch - 72 B Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29  
Door Switch - 72 E Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30  
Platform Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30  
Water Valve/Flow Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30  
Bottle Adaptor - O-rings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30  
Bottle Adaptor - Sold Out Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31  
Bottle Adaptor - Tray Grommets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31  
Bottle Adaptor - Flush Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32  
Static Mixers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32  
Wiring Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33  
Troubleshooting Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35  
Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38  
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OVERVIEW  
PRODUCT DESCRIPTION  
Left Side  
Rear  
Compressor  
Pump deck  
harness  
1 and 2  
Condenser  
fan motor  
and bracket  
Dispensing  
nozzles  
Door harness  
Ice bath  
Transformer  
Right Side  
Door latch  
Key lock  
Pump deck  
harness  
3 and 4  
Concentrate  
cooling cabinet  
Water solenoid  
and strainer  
The Quest Juice Dispenser uses an ice/water bath system to cool both the potable water supply and the  
concentrate cabinet.  
To achieve cooling capabilities we use an agitator/recalculating pump and motor. This cools the stainless  
steel water coils and circulates the cold water through a heat exchanger to cool the cabinet. This gives us  
colder drinks for longer periods of time and eliminates the need to have to defrost the cooling cabinet.  
A lighted merchandiser is standard.  
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DIMENSIONS & CAPACITIES  
Quest  
Dispense Rate ........................................1.0 – 2.2 oz./sec.  
Electrical rating .......................................115 VAC, 60 Hz, 15 amp dedicated circuit  
................................................................220 VAC, 50Hz  
Dimensions .............................................29.3” H, 24.3” D  
Condenser clearance..............................4” back, 12” top  
Water Connection...................................3/8” SAE male flare  
Water Pressure.......................................80 psi max. static, 20 psi min. dynamic  
For best results it should be regulated to 45 to 50 psi  
Quest, Two Flavor  
Dimensions .............................................10.4” W  
Operating weight.....................................120 lbs.  
Quest, Four Flavor  
Dimensions .............................................15” W  
Operating weight.....................................160 lbs.  
IPD Times  
Quest 4 ...................................................4.5 hours +  
Quest 2 ...................................................3 hours  
Ice Bath Capacity  
Quest 4 ...................................................3.6 gallons; 15-16 lbs of ice IPD  
Quest 2 ...................................................1.8 gallons; 8-9 lbs of ice IPD  
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SYSTEM DETAILS  
WATER  
Water Quality  
Water quality has an affect on juice dispensing systems.  
odor  
taste  
clarity/foaming  
Water filtration is recommended to assure the best beverage taste.  
Water Flow  
Inlet water pressure should be regulated to 45 to 50 psi max. (3.1 bar) to prevent damage to pump tub-  
ing. Minimum flowing pressure must be 20psi.  
Flow Rates  
Adequate water flow is necessary and must be at least 3.0 ounces per second (89ml) at the inlet to the  
unit.  
CONCENTRATE  
Concentrate should be stored frozen and put into a cooler 72 hours before use. Rapid cooling, such  
as in a sink of hot water, adversely affects flavor and leads to service calls.  
Proper loading of concentrate is important. Improper loading is a major source of service calls.  
Cabinet  
Cooling Fan  
Serial Decal  
Platform Pump  
ON/OFF  
Lighted Merchandiser  
ON/OFF  
Left and Right Pump Platforms  
Concentrates vary in viscosity and mixing valves must be adjusted accordingly.  
When changing concentrate, be sure to check the concentrate container O-ring for damage. It should  
be clean and wet with concentrate or a food grade lubricant.  
Shake or stir pulp based concentrates.  
When changing flavors, be sure to flush the system and reset the pump.  
Nozzles should be cleaned daily. Remove the nozzles and wash in warm soap solution. Rinse with  
clean water, lubricate the O-ring, and replace nozzle.  
Flushing daily and sanitizing weekly is recommended.  
SETTING THE BRIX  
A refractometer must be used to measure the post-mix brix.  
Ratio adjustment can be set with a concentrate separator and ratio cup, see Brixing Procedure.  
Ratios are sometimes set by taste but this is not recommended.  
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INTRODUCTION  
PREVIEW QUESTIONS  
Check your current knowledge by taking a few minutes to answer the following questions:  
1. The ice bank control is adjustable? _____ True _____ False  
2. The transformer does NOT control the cooling system? _____ True _____ False  
3. Condenser airflow passes over the compressor first? _____ True _____ False  
4. ”Ratio” refers to the amount of water required to dilute one part of concentrate?  
_____ True _____ False  
5. O-rings may be installed dry (lubrication is not recommended)?  
_____ True _____ False  
KEY THINGS TO KNOW / DO  
Work Safely! Always unplug/disconnect the power to the dispenser before servicing, and get help lift-  
ing the unit if it must be removed from the counter.  
Make certain that the water line has adequate pressure at all times!  
Learn to use a good quality volt-ohm meter. Proper electrical trouble shooting is impossible without it!  
40-50 PSI dynamic water pressure measured at the dispenser inlet with 3.0 ounces a second. Water  
pressure must not exceed 80 lbs static with a minimum flowing pressure of 30 PSI.  
Never leave the Dispense/Flush lever in the Flush position, it can cause the pump tubing to burst.  
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INSTALLATION  
COUNTER LOCATION  
The minimum airflow clearance is: 4” (10.16 cm) in back and 12” (30.48 cm) on top and open to the front.  
IMPORTANT: Condenser air is drawn in from the bottom of the rear panel and discharged out the top of  
the rear panel. Failure to maintain clearance space will reduce capacity of the unit and cause premature  
compressor failure.  
FILLING THE ICE BATH  
The fill tube is located behind the splash panel. Use the water supply line to fill the ice bath before con-  
necting it to the unit.  
Remove the 3/8” cap from the fill tube/sight glass to begin filling the ice bath. Replace the cap when fin-  
ished filling the ice bath. Lock it in place with its holder.  
Full Water  
Level  
Cabinet  
drain outlet  
Water bath  
overflow  
IMPORTANT: Fill the water bath slowly until it runs out  
the overflow. Failure to do so can cause back pres-  
sure and improper water level. ALWAYS FILL WITH  
THE UNIT UNPLUGGED.  
Replace the cap TIGHTLY when finished filling the water bath. Lock it in place with its holder.  
CONNECTING WATER SUPPLY  
The QST series Juice Dispenser is designed to dispense juice at a high flow rate. It is very important that  
the incoming water line be dedicated for use by the dispenser only and does not have other machines  
connected which could cause a water surge, (i.e., a dishwasher, coffee maker, etc.).  
IMPORTANT: The water supply should be consistent with proper water quality standards (neutral pH of  
7.0 to 8.0), and should not be connected to a water softener. It is the installers responsibility to ensure  
that all water connections to the dispenser are sized, installed, and maintained according to Federal,  
State, and Local Laws.  
Secure the 3/8” (0.95 cm) swivel nut on the flexible supply tubing to the water inlet  
located at the rear of the dispenser. Make sure that the flared gasket is used (tubing and  
flared gasket are included with the installation kit).  
IMPORTANT: When securing flare nut, use a backup wrench on the male side of the inlet fitting (unit  
side) to prevent twisting of the copper tube inside the unit and/or possible damage to the water strainer/  
solenoid. A water shut off outside the unit is recommended.  
PRIMING/FLUSHING WATER SYSTEM  
Dispense/  
Flush Lever  
To properly prime the unit with water and remove air pockets in the  
system, open the cabinet door and make sure that all the valve  
levers are in the “Dispense” position.  
Close the door and press the dispense button for a few seconds.  
Repeat until a steady flow of water is observed flowing from all dis-  
pense valves.  
NOTE: Water splashing may occur during this purge cycle.  
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CONCENTRATE HANDLING & LOADING  
It is recommended that the concentrate be thawed in a refrigerated 35°F-40°F (1.6°C-4.4°C) compart-  
ment for a minimum of 48 hours prior to loading into the Quest Juice Dispenser.  
WARNING: Concentrate must be completely thawed and within the temperature range of 35°F-  
40°F (1.6°C-4.4°C) prior to loading. Failing to supply concentrate inside the recommended tem-  
perature range, especially below 35°F (1.6°C), will cause an out of brix drink (refer to the Brixing  
Procedure section for details).  
LOADING CONCENTRATE  
The Quest Juice Dispenser is designed to use either disposable juice concentrate  
containers or the optional Cornelius generic refillable container sold separately.  
1. Thoroughly shake thawed concentrate prior to use.  
2. Place concentrate containers on the dispensing platform shelf inside the refriger-  
ated cabinet.  
3. Engage the concentrate container by pressing it downward into the bottle adapter  
opening on the dispensing platform.  
NOTE: Be sure to lubricate the o-ring seal on the container nozzle. This will ensure a good seal  
and allow the pumps to draw concentrated from the containers more easily. Failure to create a  
good seal at this connection may result in weak drinks and/or seepage of concentrate.  
4. Prime each pump by closing the cabinet door and press each dispense button until concentrate flows  
from the dispense nozzles.  
CHANGING CONCENTRATE CONTAINERS:  
1. Open the cabinet door and move the valve handle from “Dispense” to “Flush”  
2. Close the door. Depress and hold the dispense button until clear water flows from the dispense noz-  
zle.  
3. Open the cabinet door and return the handle to “Dispense”.  
4. Depress and hold the dispense button for 1-2 seconds. This will relieve water pressure from the con-  
centrate pump system.  
5. Load concentrate container (see Loading Concentrate).  
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BRIXING PROCEDURE  
NOTE: If concentrate is not properly thawed, it will adversely affect the amount of concentrate  
dispensed. Thawed product should be between 35°F/1.6°C to 40°F/4.4°C.  
NOTE: You can not dispense drinks with the door open.  
SUPPLIES  
1-Small 12 oz. cup (354.8 ml)  
1-Large 21 oz. cup (621.1 ml)  
1-Straw  
Paper Towel  
1-Thermometer  
1-Refractometer  
Concentrate Separator (720601323)  
Your will also need a flat blade screwdriver to turn a screw if brix adjustments are required.  
NOTE: The refractometer shown above, P/N 511004000, is available through your local Cornelius  
Distributor.  
CHECKING/ADJUSTING THE BRIX SETTING  
The following instructions are for use with a refractometer.  
1. Dispense approximately 8 oz. (236 ml) of drink and discard. Now draw a second 8 oz. drink.  
2. Check drink temperature with a reliable thermometer (target is 35-45°F, or 1.6-7.2°C). Discard  
this drink after checking temperature.  
NOTE: If drink temperature is not within the target range, refer to the basic troubleshooting sec-  
tion. When setting up the unit with warm concentrate and hot water (90°F) it will take longer to  
get the 35-45°F finished drink.  
3. Dispense a 12 oz (354.8 ml) drink sample into a clean, dry cup. Thoroughly stir the sample using a  
straw. (Adjustments should be made in 1/8 to 1/4 turn increments).  
4. Using a straw, transfer a small sample of finished drink to the refractometer lens (refer to operating  
instructions supplied with your refractometer). Check the brix reading against the brix chart below.  
NOTE: The following brix chart is generic and intended for reference use only. Contact your fro-  
zen concentrate supplier for specific brix readings.  
Brix Reference Chart  
Flavor  
Ratio  
4+1  
5+1  
4+1  
5+1  
5+1  
5+1  
5+1  
7+1  
4+1  
2+1  
Brix  
11.8  
10.6  
13.5  
12.0  
13.0  
10.5  
11.8  
6.0  
Orange Juice  
Grapefruit Juice  
Cranberry Cocktail  
Apple Juice  
Grape  
Lemonade  
Tropical Punch  
Sweetened Iced Tea  
Pineapple Juice  
Prune Juice  
12.8  
16.0  
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Pump Speed Switch  
The pump speed switch has two settings, low and high. For most dispensing situations high speed will be  
the preferred speed. Most concentrates use this setting. Low speed is only used when the water pres-  
sure is at the low end of the range (25 PSI or less) and the concentrate is a very thin viscosity such as  
apple or cranberry. Low speed cuts the output voltage to 18VDC.  
Using a water booster system to increase the flowing pressure to the recommended pressure is a  
better solution.  
5. To change the brix setting, simply readjust the water flow rate.  
Located on each of the valve assemblies inside the refrigerated  
compartment are the adjusting screws for the water flow rate (one  
per valve).  
If the brix reading is too high or low, rotate the appropriate water flow  
control according to the diagram below. Repeat steps 1-5 until the brix  
setting is achieved.  
Lowers Brix by increasingwater  
Raises Brix by reducing water  
IMPORTANT: When making changes to the water flow control, do not rotate more than 1/4 turn  
per adjustment. Additionally, prior to taking your next brix reading, “tap” the corresponding dis-  
pense button several times prior to drawing a sample. This will clear remnant drink from the dis-  
pense nozzle AND help move the flow control to its new setting.  
PROGRAMMING THE PORTION CONTROL  
If your dispenser has optional portion controls, they have been pre-programmed from the factory to pour  
7, 12, and 16 ounce drinks. The “extra large” (pitcher icon) size has also been pre-programmed to pour  
16 ounces. To change the pour sizes, please follow the instructions below:  
1. Simultaneously, press and hold “small” and “extra large” push button switches on the Portion  
Control Module until the “Refill” light starts blinking. Release the switches. The blinking Refill  
light indicates the programming mode is active.  
2. Place the cup under the dispense nozzle and push the selected size button (small, medium,  
large, or extra large). Hold the button in until the cup fills to the desired portion, then release  
the button. Repeat the above procedure for the remaining sizes.  
3. After programming all the drink sizes, press and release the “cancel/pour” switch to return  
the Portion Control to the operational mode. The blinking REFILL light will go out.  
4. If at a future date it is decided to change the portion size of the drinks, the individual sizes  
can be adjusted by the above procedure. It is not necessary to reprogram every size. Additionally the  
portion control has full memory retention in case of a power failure.  
Cancel/Pour Button  
To pour a drink without using a pre-programmed portion control size, simply push and hold the  
Cancel/Pour button. Release when the glass is full.  
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PLANNED MAINTENANCE SCHEDULE  
DAILY  
Flush System:  
1.  
2.  
Move Dispense/Flush levers located on the platform assembly in  
the refrigerated cabinet to the “Flush” position. Place an empty  
cup on the drip tray below each dispense nozzle.  
Close the door and depress each dispense button for 2-3 sec-  
onds or until clear water flows from each dispense nozzle.  
3.  
4.  
Return the Dispense/Flush levers to the “Dispense” position.  
Press each dispense button for 1-2 seconds to release the water  
pressure present in the concentrate pump system.  
Clean Splash Zones & Dispense Nozzles:  
1.  
On a daily basis, clean the external cabinet and  
splash areas using a clean damp cloth. Remove  
and wash the cup rest and drip tray using a mild  
dish soap.  
2.  
Remove the dispense nozzles and static mixers  
by rotating each 90° and pulling down. Remove  
the mixing chambers by pulling straight forward.  
Wash using a mild dish soap.  
IMPORTANT: DO NOT wash nozzles, static mixers, or mixing chambers in a dish washer. This  
will distort the plastic and damage the o-rings. Additionally, do not soak them in sanitizing solu-  
tion longer than 2 minutes.  
WEEKLY  
Check concentrate to water brix ratio (refer to the Brixing Procedure in this manual).  
Sanitize the Juice Dispenser:  
Step 1 - Rinse With Hot Water  
1.  
Prepare two 2 oz. packets of Stera-Sheen Green Label sanitizing solution (or similar brand) by dis-  
solving each packet in 1 gallon (3.8L) of potable water to insure 200 ppm of available chlorine.  
IMPORTANT: Use potable water at 80°F-100°F (26.7°C-37.8°C). Water above this range will break-  
down the chlorine count and minimize sanitation.  
2.  
3.  
4.  
Remove the juice concentrate containers and place them in separate refrigerated compartment.  
“Flush” the system by following the instructions in the Daily Section.  
Fill a clean empty concentrate container with one quart of extremely hot tap water, approximately  
140°F (60°C) and place into unit. Dispense all of the hot water into a large container. Repeat for the  
remaining dispense valves.  
5.  
6.  
Remove the mixing chambers, nozzles, and static mixers. Rinse in hot water to remove excess pulp  
and concentrate.  
Place the mixing chambers, nozzles, and static mixers in a separate container of sanitizing solution  
and agitate vigorously. Allow the parts to soak for two minutes. Rinse thoroughly with fresh tap  
water.  
7.  
Reinstall the static mixer, nozzles, and mixing chambers.  
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Step 2 - Sanitize Pump System  
1. Fill a clean concentrate container with 2 quarts (1.9L) of fresh sanitizing solution.  
2. Place handles in the “dispense” position and close the door.  
3. Press and hold the dispense button for 90 seconds then stop. Allow sanitizing solution to remain in  
the lines for 5 minutes.  
4. After 5 minutes, dispense the remaining sanitizing solution.  
Step 3 - Prepare Dispenser for Use  
1. Replace sanitizing solution container with a concentrate container and close the door.  
2. Press and hold the dispense button until juice appears from the nozzle. Next dispense and discard  
at least two 8 oz. (236.6ML) cups of juice in order to prime the system and prepare it for operation.  
SEMI-ANNUAL  
CAUTION: The following procedures require removal of the dispenser side panel(s). Disconnect  
the power cord from the receptacle prior to proceeding.  
Clean Water Inlet Strainer:  
1. Remove the right side panel from the dispenser.  
2. Turn off the water supply to the dispenser.  
3. Remove the access port from the “Y” shaped water inlet solenoid  
located on the right side of the dispenser.  
4. Clean and reinstall the stainless steel water strainer.  
Clean Chassis Interior:  
1. Clean the condenser cooling fins.  
2. Clean the air inlet grilles located on the rear and top panels of the dis-  
penser.  
3. Clean the interior base.  
4. Wipe the fan blade clean.  
5. Reinstall the right side panel, turn on the water supply, and plug the dispenser into the power recep-  
tacle.  
Check and Top-Off Water Ice Bath:  
1. Remove the drip tray and lower splash panel.  
2. If the Ice bath level is below the “Full” indicator, top it off with water. Refer to the Filling the Ice Bath  
procedure in the Installation section of this manual.  
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ANNUALLY  
Replace Pump Tubing:  
A replacement pump tubing kit, part#45098,  
is available. The kit consists of one pre-cut  
length of pump tubing, two white plastic  
hose clamps, and instructions.  
Removing Pump Platform(s):  
1.  
Remove the concentrate containers  
from the dispenser and place them in a  
refrigerator.  
2.  
3.  
Remove the cabinet shelf that the con-  
centrate containers sit on.  
Flush the system prior to removing the  
pump platform (refer to the Daily sec-  
tion located at the beginning of the  
Planned Maintenance Schedule).  
Remove the dispense nozzles and  
static mixers.  
4.  
5.  
Unplug the water line quick disconnect  
by pressing the gray button (see Fig.  
1&2).  
Slide the locking latch forward. Lift the  
platform slightly and pull forward to  
gain access to the electrical connector  
(see Fig.1).  
6.  
Unplug the electrical connector by squeezing the locking tabs on either side and pulling out the con-  
nector. Lift and remove the pump platform (see Fig.1).  
Replacing Pump Tubing:  
1.  
Remove pump platform (refer to the Removing Pump Platform(s)  
procedure located earlier in this section).  
2.  
Remove the two white plastic hose clamps from the pump tube con-  
nections (see Fig. 1&2). Remove the concentrate delivery tubes  
from the hose ends.  
3.  
4.  
Loosen and remove the four screws from the pump body (see fig 3).  
Remove the rear pump body half only to reveal the pump tube and  
rollers.  
5.  
Remove the old pump tube from the pump body. If the roller assem-  
bly comes out with the tubing, place it back into the pump housing  
being sure to align the roller assembly shaft keyway to the motor  
shaft so that the two interlock.  
Fig.1  
6.  
7.  
Firmly press the new hose into the pump body around the  
roller assembly, being sure to keep the protruding ends even  
with each other.  
Once the tubing is in place, hold the tubing with one hand, cap-  
ture the lower part of the tubing with the outer housing, then  
proceed to capture the shaft of the roller assembly and push  
the rear pump housing into place. Make sure to capture the  
tubing within the body and not pinch it between the halves. Do  
not use any tool other than your finger tips to manipulate the  
Fig. 2  
tubing into the housing or you may damage the tube.  
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8. While holding the pump halves together with your hand, reinsert  
the four screws and tighten using a crisscross pattern as shown.  
The screws should be tightened about 1/4 turn beyond snug.  
9. Insert the two concentrate delivery tubes into the pump tubing  
ends and secure them using the new hose clamps supplied in  
the kit. Be sure to use pliers to squeeze and tighten the hose  
clamps.  
Fig. 3  
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MECHANICAL SECTION  
REMOVAL OF MERCHANDISER  
1. Remove (6) screws from the top, the front,  
1
2
and the side of the door (as shown).  
3
4
5
6
NOTE: You now have access to the ballast  
and light panel.  
NOTE: Remember the door switch is used to  
reset the refill light.  
Ballast Assembly  
NOTE: The pumps can not be operated with  
the door in the open position.  
NOTE: Trying to bypass the door switch dur-  
ing the Brixing/Ratio procedure will result in  
longer pull down times and improper set-  
tings.  
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REMOVAL OF THE SWITCH PANEL  
1. Remove (2) screws from behind the right and  
left flavor tabs and the (2) screws from the  
front underside of the switch panel assembly.  
1
2
4
3
NOTE: The switch harness is marked 1-4 and  
the connectors are indexed.  
2. Remove (3) screws to replace a dispensing  
switch, if necessary.  
NOTE: If a change of dispensing venue is  
required (push to portion) Cornelius makes  
available a complete lower door assembly to  
expedite this change.  
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REMOVAL OF THE PUMP PLATFORMS  
1. Remove the cabinet shelf by lifting it up and pulling it  
forward.  
2. Pull the front flap out and up.  
3. Remove the dispensing nozzles by turning them 1/4  
turn clockwise and pulling down.  
4. Pull the locking latch forward and lift the platform up  
and pull it forward slightly.  
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5. Press the release button on the water connector to  
release the platform.  
6. Disconnect the platform electrical connector by  
squeezing the release tabs on either side of the con-  
nector and pulling straight back. The platform can  
now be removed from the cabinet.  
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REMOVAL OF THE COOLING FAN  
1. Remove (4) screws from the cabinet rear panel.  
2. Turn the panel so the fan is facing you. To do this you will have to pull the wire leads gently through the  
back of the cabinet.  
3. Disconnect the wire leads and remove the  
ground wire (as shown).  
4. Remove (4) screws from the fan mounting  
bracket.  
NOTE: When installing a new fan always  
make sure the label is facing the front of the  
cabinet.  
Fan Label  
When reinstalling the panel it will be necessary  
to pull back through the wire lead connected to  
the fan.  
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REMOVAL OF PANELS  
1. Loosen the 2 screws from the top panel.  
2. Open the front door.  
3. Lift the rear of the top panel and slide forward  
and remove.  
4. Slide the drip tray forward and remove.  
5. Remove the 2 screws on the front panel and  
remove the front panel.  
6. Slide the panel up and pull out to remove. On  
the 2 flavor unit it will be necessary to remove  
2 screws from the back panel.  
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7. Remove the side panels.  
A. Right Panel: The 2 screws and switch backing plate must be removed before the right panel can  
be removed.  
B. Left Panel: The door must be open while removing the left panel.  
Once the screws are removed, pull the panel clear off the frame and tip forward. Slide panel forward and  
up until it clears the mounting tab (insert). Move the panel down and back. Once it is clear of the door the  
panel will release.  
REMOVAL OF ELECTRICAL BOX  
1. Remove the nozzles.  
2. Remove the screw on the right side of the  
electrical box.  
3. Pull the electrical box forward and straight  
out.  
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REMOVAL OF THE VRB BOARDS  
1. Remove the cover.  
2. Remove the connectors.  
3. Loosen and remove the nut and insulation.  
4. Turn the box over and locate the standoffs on  
the VRB board to be removed. Gently  
squeeze with a needle nose pliers. This will  
release the standoff and allow it to be pushed  
back through the hole in the bracket.  
5. The VRB board can now be removed from the  
electrical box itself.  
6. The standoffs (4) can be removed by gently  
squeezing the tip with needle nose pliers and  
at the same time pushing through the board.  
NOTE: The nut and insulation must be  
assembled as illustrated. Failure to assemble  
and tighten correctly can result in component  
overheating causing the concentrate pump  
not to run.  
Lock washer  
Washer  
Insulator pad  
Insulator washer  
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REMOVAL OF THE ICE BANK CONTROL  
1. Slide the ice control toward the center of the  
deck to release and lift up while gently pulling  
forward. The box will come forward only as far  
as the cables will allow.  
NOTE:The electrical box and nozzles must be  
removed to remove the ice bank control.  
2. The connectors are very tight. To successfully remove use a crescent wrench to grip the outside of the  
connector rocking gently up and down while pulling up to release. The best way to work from right to  
left.  
REMOVAL OF NOZZLE GUIDE GASKET  
1. The nozzle guide gaskets can be removed for  
cleaning or replacement by pulling them up  
and over the nozzle guides.  
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REMOVAL OF THE COOLING CABINET  
1. Remove (4) 7/16” nuts from the under side of  
the cabinet frame. Current productions uses  
(2) nuts only.  
2. Cut the wire tie from the wire bundle in the  
rear of the unit, just above the condenser.  
3. Disconnect the cooling cabinet wire harness.  
4. Remove the insulation from around the inlet  
and outlet fittings of the heat exchange.  
Remove the locking clips from the inlet and  
outlet fittings.  
5. Insert the screwdriver blade against the lock-  
ing ring and pull down on the hose.  
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6. Remove the inlet water line from the cabinet  
manifold.  
7. Remove (4) screws that secure the cooling to  
the frame.  
2
NOTE: For best results use a screw driver  
that has at least an 8” blade.  
1
3
4
8. After you lift the cabinet off the frame you can  
service the agitator motor.  
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REMOVAL OF THE AGITATOR MOTOR  
1. Remove the thumbscrew located at the rear  
of the motor before removing the agitator  
motor.  
2. Lift the motor out of the ice bath. Disconnect  
the wire lead from the ice bank control.  
Note: You will have to feed the water tubes through  
the refrigeration frame to completely remove.  
REMOVAL OF THE REFRIGERATION CHASSIS  
1. With the cabinet removed, remove (2) screws  
from the lower front and (2) screws from the  
lower rear of the water bath housing.  
1
3
4
1
2
2. Unsnap the wire harnesses (red and white)  
connectors from the bracket mounted to the  
water bath cover.  
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3. Disconnect the following connectors and  
leads:  
• Remove the top ground wire from the  
post.  
• Red/White - from transformer #1  
• Blue - from transformer #2  
• Lead from inlet solenoid #3.  
Red/White  
Ground Wire/Post  
Blue  
Lead  
4. Slide the refrigeration chassis out from the  
frame.  
5. Remove (4) screws from the base of the  
refrigeration chassis and lift off of the water  
bath.  
3
4
1
2
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REMOVAL OF THE ICE CONTROL PROBE  
1. Carefully turn the chassis over to gain access  
to the probe assembly.  
Cut the wire tie holding the probe assembly  
only. Push up and slide the probe assembly  
off the bracket. DO NOT REMOVE THE  
BRACKET.  
2. The connector must be disassembled to pass  
the wire leads through the water bath cover.  
3. Carefully remove the grommet from the water  
bath cover.  
4. With the wire loose, pass the connectors first  
through the grommet and the water bath  
cover itself.  
BE SURE TO REMEMBER THE WIRE  
ORDER WHEN RE-ASSEMBLING  
Early version  
BLACK wire  
cover  
Current version  
GRAY wire  
cover  
Blue  
Yellow  
Orange  
Brown  
Purple  
Green/Yellow  
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MAJOR COMPONENT REVIEW  
ELECTRICAL BOX  
The electrical box houses the Voltage Regulator Boards (VRB) that is used to convert AC voltage from  
the transformer to DC voltage that powers the pumping system. It also incorporates the sold out logic.  
Each flavor has its own VRB.  
WHITE CONNECTOR - INPUT CABLE  
Transformer- 26VAC  
Sold out from platform push button  
Pump  
4
RED CONNECTOR - OUTPUT CABLE  
28 VDC  
Pump  
3
Pump motors  
Platform solenoid  
Water inlet solenoid  
Pump  
1
2
3
4
Pump  
Pump  
1
2
Speed Switch (4)  
6.25 Slo Blo Fuse  
BOARD OUTPUT  
Platform solenoid and pump motor  
Rear water inlet solenoid  
Second transistor for slow -speed  
operation only. No heat sink required  
(4 -pin connector)  
SPEED SWITCH  
(2 -pin connector)  
VRB  
Board  
SOLD–OUT  
FUNCTION-JUMPER  
(3-pin connector)  
J5 PIN  
BOARD INPUT  
26VAC from Transformer  
(2- pin connector)  
Enabled dispense light only  
LK PIN  
Disabled dispense pump head  
stops when light is on.  
Sold-out from platform  
(2-pin connector)  
Touch pad –SWITCH  
Refill light  
(2-pin connector)  
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PUMP SPEED SWITCH  
The pump speed switch has two settings, low and high. For most dispensing situations high speed will be  
the preferred speed. Most concentrates use this setting. Low speed is only used when the water pres-  
sure is at the low end of the range (25 PSI or less) and the concentrate is a very thin viscosity such as  
apple or cranberry. Low speed cuts the output voltage to 18VDC.  
Using a water booster system to increase the flowing pressure to the recommended pressure is a  
better solution.  
ICE BANK CONTROL  
The ice bank control is the only devise used to  
control the refrigeration system for both the  
cabinet and the water chiller.  
Operational Overview  
There is no adjustment of any kind to this con-  
trol. The control will not activate without having  
sufficient water in the water bath tank.  
(See chapter on installation -water bath filling)  
THERE IS A 3 -MINUTE DELAY BUILT INTO EACH CONTROL AS A SAFTEY PRECAUTION.  
The default mode is an open circuit. Any break in the continuity i.e. broken wire, and the system reads it  
as a no water condition.  
Control is powered by line voltage. All connectors are label and keyed for proper installation.  
Validating Operation  
With box detached from the unit, remove the  
ice bank probe connector by gently rocking the  
wrench up and down to loosen and pull off to  
remove.  
As the probe is very low voltage, insert a stan-  
dard set of pliers into the connector gripping  
the middle terminal and allowing the Pliers’  
jaws to come in contact with the outside 2.  
Wait the 3 minutes and the compressor and  
condenser fan should cycle on. Run for 1  
minute and remove the pliers.  
The compressor will shutdown in 45-60 seconds. If it does not then a sticking relay is a possibility and the  
control should be replaced.  
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TRANSFORMER  
This is a dual stage transformer with 2 outputs.  
The purpose of the transformer is to step the  
line voltage to 26 VAC primary to the electrical  
box and the VRB and 24 VAC secondary is to  
light the merchandiser.  
Current production transformers are equipped  
with a thermal overload protection device that  
will cut out when high temperature or high  
amperage is detected. THE OVERLOAD  
RESETS AUTOMATICALLY  
Primary wires are Blue  
Secondary are Red  
WATER INLET SOLENOID  
The water inlet solenoid is connected to the  
incoming water line and is only activated when  
the dispense button is pressed. The water inlet  
solenoid prevents backflow and is equipped  
with a strainer screen that needs to be  
removed and cleaned once a year.  
NOTE: THE INLET SOLENOID COIL IS  
ACTIVED FROM THE VRB BOARD USING  
THE 28VDC.OUTPUT AN AC COIL WILL  
NOT WORK IN THIS APPLICATION.  
DOOR SWITCH - 72 B SERIAL NUMBER  
The door switch on the 72B serial number units  
is a combination of a door latch and switch. The  
primary function of the door switch is to inter-  
rupt the 26 VAC coming into the VRB board  
when refilling the concentrate. By cutting this  
voltage the refill lights are reset automatically.  
Switch #720202009  
Cam Lock  
NOTE: WHEN THE DOOR IS OPEN THE DIS-  
PENSE CIRCUIT IS INOPERABLE DO NOT  
ATTEMPT TO DEFEAT THIS WITH ANY-  
THING. BUT THE CAM-LOCK FOUND ON  
THE DOOR. A SPECIAL TOOL IS AVAIL-  
ABLE FOR THIS PURPOSE.  
# 720201439  
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Quest Juice Training Manual  
DOOR SWITCH - 72 E SERIAL NUMBER  
On or before April 1, 2004 the door switch con-  
figuration will be changed to separate the reset  
switch from the catch. The serial number for  
this will have a prefix of 72 D for Quest 4 flavor  
and 72C for Quest 2 flavor.  
Reset Switch in Top of Door  
Kit #720911146 is available to convert field  
units to this configuration. The sold-out feature  
however will be inoperable with the use of this  
kit.  
New Door Latch  
Configuration  
PLATFORM COMPONENTS  
Water Valve/Flow Control  
The flow control is a ceramic spool and sleeve.  
It must move freely to regulate the water flow  
and maintain brix.  
Be sure the o-ring is in place and sealing prop-  
erly.  
Sleeve  
Spool  
Spring  
Adjustment Screw  
Bottle Adaptor - O-rings  
When doing any assembly work on the bottle  
adaptor be sure to use a small amount of lubri-  
cant on each o ring This should be a food  
approved non petroleum based grease.  
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Tip:  
When re-assembling the large o-ring may be  
pinched if not installed properly. Place the slide  
valve into the bottom of the adaptor keeping  
straight across. Press evenly to seat the o-ring.  
It is not advisable to rotate the valve back and  
forth in and attempt to seat the o-ring. Do the  
same when installing the top.  
When securing the screws do it in the X pattern  
tightening the opposites across from each  
other. Be sure the are fully tighten to prevent  
leaking.  
1
3
2
4
Bottle Adaptor - Sold Out Sensors  
The sold-out sensors are located in the bottle  
adaptor neck.  
The do not get cleaned during normal flushing  
procedures. They are cleaned only during sani-  
tizing.  
Be sure there is no build up of pulp or concen-  
trate on the pins themselves. The results will be  
an erratic operation of the refill lights.  
Sold Out Contacts  
Bottle Adaptor - Tray Grommets  
When installing the grommets be sure that  
each one is sealed below the lead in taper on  
the top of the bottle adaptor.  
TIP: Press the entire tray down evenly to seat  
Run finger around the edge to seal.  
© 2004, IMI Cornelius Inc.  
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Publication Number: TP00968  
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Bottle Adaptor - Flush Mode  
THE FLUSH MODE IS FOR FLUSHING THE  
PUMP SYSTEM OF CONCENTRATE ONLY.  
Dispensing water in the flush mode over  
long periods can cause the pump tubing to  
split at the inlet of the pump.  
Static Mixers  
DN Mixer  
Standard  
The Quest dispenser has static mixer option.  
The DN MIXER (part number 720703202) is  
used for high viscosity concentrates. It helps  
promote proper mixing. The cone top mixer is  
the standard. Both are interchangeable with  
each other.  
All feet must be attached for proper operation.  
If all or any are missing the mixer should be  
replaced.  
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© 2004, IMI Cornelius Inc.  
Quest Juice Training Manual  
WIRING DIAGRAM  
© 2004, IMI Cornelius Inc.  
- 33 -  
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Quest Juice Training Manual  
TROUBLESHOOTING GUIDE  
The following pages contain troubleshooting information intended to aid an experienced service person  
in diagnosing operational problems that may occur. For further assistance, contact the IMI Cornelius  
Technical Services department at 1-888-248-5568 (630-539-6850 outside the United States) between  
the hours of 7:30A.M. and 5:00P.M. Central Standard Time. You must have the model and serial number  
(Located on the right side of the dispenser) prior to calling.  
PROBLEM  
PROBABLE CAUSE  
REMEDY  
Totally Inoperative  
• No power to dispenser due to  
tripped circuit breaker  
• Reset circuit breaker. Confirm that  
breaker is correct size and no other  
equipment is operating on the same  
circuit. Also confirm that supply volt-  
age is +/- 10% of nameplate specifi-  
cations.  
• Loose or broken power supply  
connection inside dispenser.  
• Repair connection.  
No cooling  
• Line voltage is not within +/-  
10% of nameplate specifications  
causing compressor overload to  
trip  
• Contact an electrician  
• No water in water ice bath or  
water level extremely low exposing  
the ice bank sensing probe  
• Fill ice bath to proper water level  
• Defective Ice Bank Control or  
sensing probe  
• Replace  
• Replace  
• Cabinet fan is inoperative result-  
ing in warm concentrate (water  
continues to cool)  
• Compressor short cycles on  
overload  
• Excessively high discharge pres-  
sure due to restricted condenser or  
inoperative condenser fan motor  
• Compressor starts but hums  
and trips overload  
• Seized or shorted compressor,  
replace  
• Defective compressor overload  
or start capacitor  
• Test and replace  
• Compressor starts but does not  
switch off of start winding  
• Relay or compressor is defective.  
Test and replace faulty item  
• Refrigerant leak  
• Repair leak, evacuate and  
recharge system  
No water dispensed,  
concentrate only  
• No water to dispenser  
• Restore Water  
• Water supply line inside refriger-  
ated cabinet disconnected from  
pump platform  
• Reconnect  
• Water solenoid located on pump  
platform clogged or defective  
• Disassemble and clean solenoid.  
Replace if necessary.  
• Main water solenoid/strainer  
located at the rear of dispenser is  
clogged, binding or defective  
• Remove and clean strainer. Con-  
firm 28VDC is present at solenoid  
during dispense. Confirm solenoid  
coil is not open. Disassemble and  
clean solenoid.  
• Water supply pressure is  
greater than 80 psi (5.5 bar) forc-  
ing the brix flow control closed  
• Add external regulator and lower  
pressure to 50 psi (3.5 bar)  
© 2004, IMI Cornelius Inc.  
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PROBLEM  
PROBABLE CAUSE  
REMEDY  
• Freeze-up of water coil in ice  
bath  
• Unplug dispenser and allow 2-4  
hours to thaw. Check operation of  
agitator motor and ice bank control.  
• Refrigeration system may be low  
on charge resulting in a deformed ice  
bank and freeze-up of the water coil  
in the ice bath.  
No water and no con-  
centrate, refrigeration  
is working  
• Black service switch located on  
the rear of the cabinet door in OFF  
position  
• Turn on switch  
• White door switch open  
• Door switch must be closed in  
order to dispense. Check switch  
operation and replace if necessary.  
• 6.25 amp fuse inside front elec-  
trical box blown  
• Replace with 6.25, 250VAC slow  
blow fuse and test  
• No output from Transformer  
• Confirm transformer output by of  
26VAC +/- 2. Replace transformer if  
necessary.  
• Defective voltage regulator  
board (VRB) located inside front  
electrical box  
• Measure across the VDC output of  
the board. There should be 28VDC  
present when the dispense button is  
pressed. Replaced VRB if necessary.  
• Defective dispense push button  
or portion control board  
• Test and replace if necessary  
No concentrate dis-  
pensed, water only  
• Concentrate container not fully  
engaged into receptacle on pump  
platform  
• Refer to Concentrate Loading sec-  
tion of this manual  
• Dispense/Flush lever in FLUSH  
position  
• Move lever to DISPENSE position  
Concentrate too cold, not properly  
thawed  
Concentrate should be 35-40°F  
(1.7-4.5°C) prior to loading  
Defective pump motor  
Replace pump motor  
Relocate dispenser  
Warm Drink  
Ambient air around dispenser is  
too warm  
Excessive demand on dispenser  
Add water pre-cooler or second dis-  
penser  
Dirty condenser coil  
Clean condenser coil  
Inoperative condenser fan  
Defective Ice Bank Control  
Replace condenser fan motor  
Test and replace if necessary  
Repair leak and recharge system  
Loss of refrigerant charge due to  
leak in system  
Water continuously  
drips from nozzle  
when in OFF mode  
Main water solenoid at base of  
unit or water solenoid on pump  
platform not shutting off tightly  
Clean solenoid(s), replace parts as  
necessary (refer to the Planned  
Maintenance Section)  
Concentrate warm,  
water cold  
Cabinet fan inoperable  
Check/replace fan  
Agitator motor/pump inoperable  
or restricted  
Check/replace agitator motor  
Loss of refrigerant charge due to  
leak in system  
Repair leak and recharge system  
Publication Number: TP00968  
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Quest Juice Training Manual  
PROBLEM  
Brix Problem  
PROBABLE CAUSE  
REMEDY  
Water supply pressure too low,  
less than 20 psi (1.4 bar) flowing  
water pressure fluctuates sharply  
Correct water supply problem to  
ensure a constant 50 psi (3.5 bar)  
flowing to the dispenser  
Water flow control binding or  
spring is defective  
Clean and/or replace parts as nec-  
essary  
Improperly thawed concentrate.  
Brix changes as the concentrate  
temperature changes (concen-  
trate becomes thinner as temper-  
ature rises)  
Concentrate should be 35-40°F  
(1.7-4.5°C) prior to loading  
Pump Inoperative  
Pump motor defective  
28VDC should be present at pump  
motor during dispense. If voltage is  
present and motor does not start,  
replace pump motor  
No power to transformer or no  
28VAC output from transformer  
Confirm transformer has line voltage  
present on primary side. If no  
28VAC output from the secondary  
replace transformer  
Defective voltage regulator board  
(VRB) located inside front electri-  
cal box  
Confirm board produces 28VDC  
present when the dispense button is  
pressed (refer to the Electrical Box  
Wiring Diagram for VDC output loca-  
tion). Replace VRB if necessary  
Defective dispense control board  
(Push button or portion control)  
Test and replace if necessary  
Machine continues to  
dispense after dis-  
pense button is  
released or dis-  
penses without opera-  
tor input  
Push button or portion control pad  
stuck in on position  
Disconnect the wire harness from  
the rear of the portion control and  
close the door. If unit does not dis-  
pense on its own the dispense con-  
trol board is bad (stuck on)  
Relay on voltage regulator board  
(VRB) stuck on.  
Disconnect the 4-wire harness from  
the lower right corner of the VRB. If  
the unit continues to dispense on its  
own the VRB is defective (relay  
stuck on)  
© 2004, IMI Cornelius Inc.  
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Publication Number: TP00968  
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Quest Juice Training Manual  
NOTES  
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