Compaq CD Player NX7000 User Manual
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Maintenance and Service  
Guide  
HP Pavilion Widescreen  
Notebook zt3000  
HP Compaq Business Notebook nx7000  
Compaq Presario Widescreen  
Notebook PC X1000  
Document Part Number: 325388-002  
October 2003  
This guide is a troubleshooting reference used for maintaining  
and servicing the notebook. It provides comprehensive  
information on identifying notebook features, components, and  
spare parts, troubleshooting notebook problems, and performing  
notebook disassembly procedures.  
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© 2003 Hewlett-Packard Development Company, L.P.  
Microsoft® and Windows® are U.S. registered trademarks of Microsoft  
Corporation. Intel®, Pentium®, and SpeedStep® are trademarks or  
registered trademarks of Intel Corporation or its subsidiaries in the United  
States and other countries. SD Logo is a trademark of its proprietor.  
Bluetooth® is a trademark owned by its proprietor and used by  
Hewlett-Packard Company under license.  
The information contained herein is subject to change without notice. The  
only warranties for HP products and services are set forth in the express  
warranty statements accompanying such products and services. Nothing  
herein should be construed as constituting an additional warranty. HP shall  
not be liable for technical or editorial errors or omissions contained herein.  
Maintenance and Service Guide  
HP Pavilion Widescreen Notebook zt3000  
HP Compaq Business Notebook nx7000  
Compaq Presario Widescreen Notebook PC X1000  
Second Edition October 2003  
First Edition July 2003  
Document Part Number: 325388-002  
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Contents  
1 Product Description  
1.1 Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2  
1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–22  
1.3 Clearing a Password . . . . . . . . . . . . . . . . . . . . . . . . 1–24  
1.4 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . 1–25  
1.5 External Components . . . . . . . . . . . . . . . . . . . . . . . 1–26  
1.6 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–36  
2 Troubleshooting  
2.1 Computer Setup and Diagnostics Utilities . . . . . . . . 2–1  
Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . 2–2  
Selecting from the File Menu . . . . . . . . . . . . . . . . . . 2–3  
Selecting from the Security Menu . . . . . . . . . . . . . . 2–4  
Selecting from the Advanced Menu . . . . . . . . . . . . . 2–5  
2.2 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . . 2–7  
3 Illustrated Parts Catalog  
3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1  
3.2 Notebook Major Components. . . . . . . . . . . . . . . . . . 3–2  
3.3 Miscellaneous Plastics Kit Components. . . . . . . . . 3–10  
3.4 Miscellaneous Cable Kit Components . . . . . . . . . . 3–12  
3.5 Miscellaneous Doors/Covers Kit Components. . . . 3–13  
3.6 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–14  
3.7 Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–15  
Maintenance and Service Guide  
iii  
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Contents  
4 Removal and Replacement Preliminaries  
4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1  
4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 4–2  
Plastic Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2  
Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2  
4.3 Preventing Damage to Removable Drives . . . . . . . . 4–3  
4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–4  
4.5 Packaging and Transporting Precautions . . . . . . . . . 4–4  
4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–5  
4.7 Grounding Equipment and Methods. . . . . . . . . . . . . 4–6  
5 Removal and Replacement Procedures  
5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2  
5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3  
5.3 Preparing the Notebook for Disassembly . . . . . . . . . 5–4  
5.4 Notebook Feet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–8  
5.5 Memory Expansion Board . . . . . . . . . . . . . . . . . . . . 5–9  
5.6 Mini PCI Communications Board. . . . . . . . . . . . . . 5–11  
5.7 RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–13  
5.8 Optical Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–14  
5.9 Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–15  
5.10 Switch Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–18  
5.11 Speaker Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–19  
5.12 Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–21  
5.13 Heat Sink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–22  
5.14 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–24  
5.15 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–26  
5.16 Top Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–30  
5.17 Bluetooth Board . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–36  
5.18 SD Card Slot Board and Cable. . . . . . . . . . . . . . . . 5–38  
5.19 VGA Board and Shield . . . . . . . . . . . . . . . . . . . . . 5–40  
5.20 Modem and Cable . . . . . . . . . . . . . . . . . . . . . . . . . 5–42  
5.21 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–44  
iv  
Maintenance and Service Guide  
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Contents  
6 Specifications  
A Connector Pin Assignments  
B Power Cord Set Requirements  
3-Conductor Power Cord Set . . . . . . . . . . . . . . . . . . . . . . B–1  
General Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . B–1  
Country-Specific Requirements. . . . . . . . . . . . . . . . . . . . B–2  
C Screw Listing  
Index  
Maintenance and Service Guide  
v
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1
Product Description  
The HP Pavilion Widescreen Notebook zt3000,  
HP Compaq Business Notebook nx7000, and  
Compaq Presario Widescreen Notebook PC X1000 offer  
advanced modularity, a Mobile Intel® Pentium® 4 Processor-M  
processor with 64-bit architecture, industry-leading ATI  
MOBILITY RADEON Accelerated Graphics Port (AGP)  
implementation, and extensive multimedia support.  
HP Pavilion Widescreen Notebook zt3000,  
HP Compaq Business Notebook nx7000, and  
Compaq Presario Widescreen Notebook PC X1000  
Maintenance and Service Guide  
1–1  
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Product Description  
1.1 Models  
Notebook models are shown in Tables 1-1 through 1-4.  
Table 1-1  
HP Pavilion zt3000, HP Compaq nx7000,  
and Compaq Presario X1000  
Model Naming Conventions  
Key  
C
P
170  
Y5  
80  
Y
Ci  
10  
P
XXXXXX-XXX  
1
2
3
4
5
6
7
8
9
10  
Key Description  
Options  
1
Brand/Series  
designator  
V = HP Pavilion  
zt3000  
P = Compaq  
Presario X1000  
C = HP Compaq  
nx7000  
2
3
Processor type  
P = Mobile Intel Pentium 4 Processor-M  
Processor speed  
170 = 1.7 GHz  
160 = 1.6 GHz  
150 = 1.5 GHz  
140 = 1.4 GHz  
130 = 1.3 GHz  
4
Display type/  
size/resolution  
Z = wide UXGA  
(1920 × 1200)  
Y = wide SXGA+  
(1680 × 1050)  
W = wide XGA  
(1280 × 800)  
5 = 15.4 in  
40 = 40 GB  
5
6
Hard drive size  
80 = 80 GB  
60 = 60 GB  
Optical drive  
designator  
C = CD-ROM  
D = DVD-ROM  
Y = DVD+RW  
W = DVD/CD-RW  
combo drive  
7
Integrated  
communication/  
wireless device  
C = combination LAN/modem  
b = 802.11b  
i = 802.11b + Bluetooth®  
1–2  
Maintenance and Service Guide  
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Product Description  
Table 1-1  
HP Pavilion zt3000, HP Compaq nx7000,  
and Compaq Presario X1000  
Model Naming Convention (Continued)  
8
RAM  
10 = 1024 MB  
51 = 512 MB  
25 = 256 MB  
9
Operating system  
SKU#  
H = Microsoft® Windows® XP Home  
P = Windows XP Pro  
10  
Table 1-2  
HP Pavilion zt3000 Models  
All HP Compaq nx7000 models feature:  
■ TouchPad pointing device  
■ 8-cell, 4.4-wH lithium ion (Li-Ion) battery pack  
■ 1-year warranty on parts and labor  
V
P
P
P
170  
160  
160  
Y5  
DR255A UUF  
Y5 80  
DR260A UUF  
Y5 80  
80  
Y
Cb  
Cb  
Cb  
51  
51  
25  
H
H
H
Asia Pacific  
V
Y
Asia Pacific  
V
Y
Taiwan  
DR253A AB0  
and  
DR258A AB0  
V
P
P
P
160  
160  
160  
Y5  
DR248A AB1  
Y5 60  
DR249A AB5  
Y5 60  
80  
W
Ci  
Ci  
51  
51  
P
H
P
Korea  
V
Y
Hong Kong  
V
Thailand  
Ci 51  
DR250A AKL  
Y
Australia/New Zealand DR244A ABG  
Maintenance and Service Guide  
1–3  
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Product Description  
Table 1-2  
HP Pavilion zt3000 Models (Continued)  
V
P
P
P
P
P
160  
Y5  
DR247A AB1  
Y5 40  
DR254A UUF  
160 W5 60  
DP778E AB7  
60  
W
Ci  
51  
25  
51  
P
H
H
H
P
Korea  
V
160  
W
Cb  
Asia Pacific  
Taiwan  
Cb  
DR256A AB0  
DP778E UUZ  
DR257A AKL  
V
Y
Greece  
Switzerland  
Cb 51  
Thailand  
V
160 W5  
60  
W
Hong Kong  
V
DR257A AB5  
150  
Y5  
40  
W
Ci  
25  
People’s Republic  
of China  
DR245A AB2  
V
P
150 W5  
80  
Y
Cb  
Cb  
Cb  
Cb  
Cn  
Cb  
51  
51  
51  
25  
51  
51  
H
H
H
H
P
H
United States  
DM779A ABA  
V
P
150 W5  
60  
Y
United States  
DM778A ABA  
V
P
150 W5  
40  
Y
Switzerland  
DP777E UUZ  
V
Taiwan  
V
P
P
150 W5  
40  
Y
DR252A AB0  
150 W5  
40  
Y
Australia/New Zealand DR243A ABG  
V
P
150 W5  
40  
W
Denmark  
Europe  
Germany  
Italy  
DP779E ABY  
DP779E ABB  
DP782E ABD  
DP779E ABZ  
The Netherlands  
Saudi Arabia  
Spain  
DP783E ABH  
DP779E ABV  
DP779E ABE  
DP779E ABU  
United Kingdom  
1–4  
Maintenance and Service Guide  
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Product Description  
Table 1-2  
HP Pavilion zt3000 Models (Continued)  
V
P
150 W5  
40  
W
Cb  
Cb  
Cb  
Cb  
Cb  
25  
51  
51  
51  
51  
H
P
H
H
H
Asia Pacific  
V
DR259A UUF  
P
140 W5  
80  
Y
Latin America  
DR205A ABM  
V
P
140 W5  
60  
W
United States  
DM781A ABA  
V
France  
V
P
140 W5  
40  
Y
DP786E ABF  
P
140 W5  
40  
W
France  
Norway  
Germany  
DP784E ABF  
DP785E ABN  
DM781E ABD  
DM783A ABA  
United States  
V
P
140 W5  
40  
W
Cb  
51  
25  
P
H
Latin America  
DR204A ABM  
V
P
140 W5  
40  
W
Cb  
Belgium  
Denmark  
France  
Europe  
Greece  
DP776E UUG  
DP776E ABY  
DP776E ABF  
DP776E ABB  
DP776E AB7  
DP776E ABZ  
DP776E ABH  
Norway  
Portugal  
Saudi Arabia  
Spain  
Switzerland  
DP776E ABN  
DP776E AB9  
DP776E ABV  
DP776E ABE  
DP776E UUZ  
DP776E ABU  
DP479U ABA  
Italy  
United Kingdom  
United States  
The Netherlands  
V
Korea  
V
P
140 W5  
40  
W
Ci  
25  
25  
25  
P
P
H
DR246A AB1  
P
140 W5  
40  
W
Cn  
Cb  
Australia/New Zealand DR242A ABG  
V
P
140 W5  
40  
D
Taiwan  
DR251A AB0  
Maintenance and Service Guide  
1–5  
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Product Description  
Table 1-3  
HP Compaq nx7000 Models  
All HP Compaq nx7000 models feature:  
■ TouchPad pointing device  
■ 8-cell, 4.4-wH Li-Ion battery pack  
■ 1-year warranty on parts and labor  
C
Korea  
C
P
P
P
160  
160  
160  
Y5  
DM942A AB1  
Y5 60  
DG706T ABF  
Y5 60  
80  
W
Cb  
Ci  
51  
51  
51  
P
P
P
Y
France  
C
W
Cb  
Belgium  
Czech Republic  
Denmark  
European  
International  
France  
Germany  
Greece  
Hungary  
Israel  
DG706A UUG  
DG706A AKB  
DG706A ABY  
DG706A ABB  
The Netherlands  
Norway  
Poland  
Portugal  
Russia  
Saudi Arabia  
Slovenia  
Spain  
Sweden/Finland  
Switzerland  
Turkey  
DG706A ABH  
DG706A ABN  
DG706A AKD  
DG706A AB9  
DG706A ACB  
DG706A ABV  
DG706A AKN  
DG706A ABE  
DG706A AK8  
DG706A UUZ  
DG706A AB8  
DG706A ABU  
DG706A ABF  
DG706A ABD  
DG706A AB7  
DG706A AKC  
DG706A ABT  
DG706A ABZ  
DM436A ABJ  
Italy  
Japan  
United Kingdom  
C
P
P
P
160  
Y5  
DR758P AB5  
160 W5 80  
DR749P AB0  
60  
W
Ci  
51  
51  
51  
P
H
P
Hong Kong  
C
Taiwan  
C
W
Cb  
160 W5  
80  
W
Cb  
Asia Pacific  
Taiwan  
DR752P UUF  
DR748P AB0  
Thailand  
DR752P AKL  
C
P
160 W5  
60  
Y
Cb 51  
P
Thailand  
DM434A AKL  
1–6  
Maintenance and Service Guide  
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Product Description  
Table 1-3  
HP Compaq nx7000 Models (Continued)  
C
P
160 W5  
60  
W
Cb  
51  
P
Asia Pacific  
DM945A UUF  
and  
DL855A UUF  
DL855A AC4  
DL855A ABC  
Japan  
Latin America  
Thailand  
DL855A ABJ  
DL855A ABM  
DM945A AKL  
DL855A ABA  
Brazil  
French Canada  
United States  
C
P
160 W5  
40  
D
Cb  
25  
P
Taiwan  
DN896A AB0  
People’s  
Republic  
of China  
DS303P AB2  
DP093A ABA  
C
P
160 W5  
40  
D
CN  
25  
P
P
P
P
P
P
P
H
Latin America  
DP093A ABM  
United States  
C
P
150  
150  
150  
150  
150  
150  
150  
Y5  
DR764P ABG  
Y5 80  
DR760P ABG  
Y5 60  
DN894A UUF  
Y5 60  
DR757P AB5  
Y5 60  
DS304P AB5  
Y5 40  
DR762P ABG  
Y5 40  
DJ223S ABB  
80  
W
Cb  
Ci  
51  
51  
51  
25  
25  
25  
51  
Australia  
C
P
P
P
P
P
P
W
Australia  
C
W
Cb  
Asia Pacific  
Korea  
Cb  
DM941A AB1  
C
W
Hong Kong  
C
W
Ci  
Cb  
Ci  
Hong Kong  
C
W
Australia  
C
W
Europe  
Maintenance and Service Guide  
1–7  
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Product Description  
Table 1-3  
HP Compaq nx7000 Models (Continued)  
C
P
150  
Y5  
40  
W
Ci  
51  
P
Belgium  
DG705A UUG  
DG705A AKB  
DG705A ABY  
DG705A ABB  
DG705A ABF  
and  
DG705T ABF  
DG705A ABD  
and  
DG705T ABD  
DG705A AB7  
DG705A AKC  
DG705A ABT  
DG705A ABZ  
DG705A ABH  
Norway  
Poland  
Portugal  
Russia  
Saudi Arabia  
Slovenia  
Spain  
DG705A ABN  
DG705A AKD  
DG705A AB9  
DG705A ACB  
DG705A ABV  
DG705A AKN  
DG705A ABE  
and  
DG705T ABE  
DG705A AK8  
DG705A UUZ  
DG705A AB8  
DG705A ABU  
and  
Czech Republic  
Denmark  
Europe  
France  
Germany  
Sweden/Finland  
Switzerland  
Turkey  
Greece  
Hungary  
Israel  
United Kingdom  
Italy  
The Netherlands  
DG705T ABU  
C
P
P
P
150  
Y5  
DJ218S ABZ  
Y5 40  
DM940A AB1  
150 W5 80  
DL848A UUF  
40  
W
Ci  
25  
51  
51  
P
P
H
Italy  
C
150  
C
Cb  
Cb  
Korea  
C
W
Asia Pacific  
Korea  
DL848A AB1  
DL850A AB0  
DL848A AKL  
Australia/New Zealand DL848A ABG  
Taiwan  
Thailand  
Japan  
DL848A ABJ  
150 W5 80  
DL847A UUF  
C
P
W
Cb  
51  
P
Asia Pacific  
Korea  
Taiwan  
Thailand  
DL847A AB1  
DL849A AB0  
DL847A AKL  
Australia/New Zealand DL847A ABG  
Japan  
DL847A ABJ  
150 W5 80  
DM943A UUF  
C
P
P
W
Cb  
25  
P
H
Asia Pacific  
C
150 W5  
60  
W
Cb  
25  
Taiwan  
DR747P AB0  
1–8  
Maintenance and Service Guide  
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Product Description  
Table 1-3  
HP Compaq nx7000 Models (Continued)  
C
P
150 W5  
60  
W
Cb  
25  
P
People’s Republic  
of China  
DS302P AB2  
Taiwan  
DR746P AB0  
C
P
P
P
P
P
150 W5  
40  
W
Cb  
Cb  
Cb  
51  
51  
25  
H
P
P
H
P
Switzerland  
DJ169S UUZ  
C
150 W5  
40  
W
Asia Pacific  
DN728A UUF  
C
150 W5  
40  
W
Asia Pacific  
DM944A UUF  
Australia  
DS312P ABG  
C
Taiwan  
C
150 W5  
40  
D
Cb  
25  
DL842A AB0  
150 W5  
40  
D
Cb  
25  
People’s Republic  
of China  
DQ885P AB2,  
DL838A AB2,  
and  
DS301P AB2  
C
Australia  
C
P
P
P
P
P
140  
140  
140  
140  
140  
Y5  
DR759P ABG  
Y5 40  
DM939A AB1  
Y5 40  
DR763P ABG  
Y5 40  
DR761P ABG  
Y5 30  
DR755P AB5  
60  
W
Cb  
Cb  
Cb  
25  
51  
25  
P
P
P
P
H
W
Korea  
C
W
Australia  
C
Hong Kong  
DR756P AB5  
D
Cb  
25  
Australia  
C
W
Cb  
25  
Hong Kong  
Maintenance and Service Guide  
1–9  
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Product Description  
Table 1-3  
HP Compaq nx7000 Models (Continued)  
C
P
140 W5  
DJ200S AK8  
140 W5 60  
60  
W
Cb  
51  
H
Sweden  
C
P
W
Cb  
25  
H
Asia Pacific  
Australia/New Zealand DL844A ABG  
Hong Kong  
Japan  
DL844A UUF  
Korea  
Taiwan  
Thailand  
DL844A AB1  
DL846A AB0  
DL844A AKL  
DM437A AB5  
DL844A ABJ  
C
P
140 W5  
60  
W
Cb  
25  
P
Asia Pacific  
Australia/New Zealand DL843A ABG  
Japan  
DL843A UUF  
Korea  
Taiwan  
Thailand  
DL843A AB1  
DL845A AB0  
DL843A AKL  
DL843A ABJ  
140 W5 60  
DL853A UUF  
C
Asia Pacific  
C
P
P
P
P
P
W
Ci  
51  
P
H
H
P
H
Hong Kong  
DL853A ABF  
140 W5  
60  
W
Nb  
51  
25  
25  
51  
Europe  
C
DQ822C ABB  
140 W5  
40  
W
Cb  
Japan  
C
DM435A ABJ  
Taiwan  
Cb  
DR750P AB0  
140 W5  
40  
W
Thailand  
C
DM433A AKL  
140 W5  
40  
W
Ci  
Germany  
DJ202S ABD  
1–10  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Product Description  
Table 1-3  
HP Compaq nx7000 Models (Continued)  
C
P
140 W5  
40  
W
Ci  
25  
P
Belgium  
DG704A UUG  
and  
Italy  
DG704A ABZ  
DG704A ABH  
DG704A ABN  
DG704A AKD  
DG704A AB9  
DG704A ACB  
DG704A ABV  
DG704A AKN  
DG704A ABE  
DG704A AK8  
DG704A UUZ  
DG704A AB8  
DG704A ABU  
The Netherlands  
Norway  
Poland  
Portugal  
Russia  
Saudi Arabia  
Slovenia  
Spain  
Sweden/Finland  
Switzerland  
Turkey  
DG704T UUG  
DG704A AKB  
DG704A ABY  
DG704A ABB  
DG704A ABF,  
DG704T ABF,  
and  
DJ231S ABF  
DG420A ABD  
DG704A AB7  
DG704A AKC  
DG704A ABT  
Czech Republic  
Denmark  
Europe  
France  
Germany  
Greece  
Hungary  
Israel  
United Kingdom  
C
P
140 W5  
40  
W
Cn  
25  
P
P
Brazil  
Latin America  
DP094A AC4  
DP094A ABM  
United States  
DP094A ABA  
C
P
140 W5  
40  
D
Cb  
51  
Brazil  
French Canada  
DL854A AC4  
DL854A ABC  
Latin America  
United States  
DL854A ABM  
DL854A ABA  
and  
DP076C ABA  
C
P
P
140 W5  
40  
D
Cb  
25  
25  
H
P
Hong Kong  
C
DR754P AB5  
Taiwan  
Cb  
DR745P AB0  
140 W5  
40  
D
Asia Pacific  
Australia  
Korea  
People’s Republic  
of China  
DM438A UUF  
DS311P ABG  
DM938A AB1  
DL837A AB2  
and  
Taiwan  
DR744P AB0  
and  
DR751P AB0  
DM438A AKL  
Thailand  
DM438A AB2  
Maintenance and Service Guide  
1–11  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Product Description  
Table 1-3  
HP Compaq nx7000 Models (Continued)  
C
P
P
P
140 W5  
40  
C
Cb  
25  
25  
51  
51  
25  
25  
P
H
P
P
P
P
H
Asia Pacific  
DR850P UUF  
Korea  
Cb  
DM937A AB1  
C
140 W5  
30  
D
Hong Kong  
C
DR753P AB5  
130  
Y5  
DP113S ABA  
Y5 40  
DP119S ABA  
130 W5 40  
DN893A AB0  
80  
W
Cb  
Cb  
Cb  
Ci  
United States  
C
P
130  
W
United States  
C
P
W
Taiwan  
C
P
P
130 W5  
40  
W
Asia Pacific  
C
DL852A UUF  
Hong Kong  
DL852A AB5  
130 W5  
40  
D
Cb  
25  
Asia Pacific  
Australia/New Zealand DL840A ABG  
Hong Kong  
DL840A UUF  
Japan  
Korea  
Thailand  
DL840A ABJ  
DL840A AB1  
DL840A AKL  
DL840A AB5  
130 W5 40  
DL839A UUF  
C
P
D
Cb  
25  
P
Asia Pacific  
Australia/New Zealand DL839A ABG  
Taiwan  
DL841A AB0  
and  
Hong Kong  
Japan  
Japan (English)  
Korea  
DL839A AB5  
DL839A ABJ  
DL839A ACF  
DL839A AB1  
and  
DN895A AB0  
DL839A AKL  
DH904A ABA  
Thailand  
United States  
DM936A AB1  
C
P
P
130 W5  
40  
D
Ci  
25  
P
P
Asia Pacific  
C
DL851A UUF  
Hong Kong  
DL851A AB5  
DM935A AB1  
130 W5  
40  
C
Cb  
25  
Asia Pacific  
DR852P UUF  
Korea  
1–12  
Maintenance and Service Guide  
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Product Description  
Table 1-4  
Compaq Presario X1000 Models  
All Compaq Presario X1000 models feature:  
■ TouchPad pointing device  
■ 8-cell, 4.4-wH Li-Ion battery pack  
■ 1-year warranty on parts and labor  
X1094  
Australia/New Zealand DR824A ABG  
X1082 160 Y5 80  
Australia/New Zealand DR278A ABG  
P
160  
Y5  
80  
Y
Cb  
Cb  
Ci  
51  
51  
51  
51  
H
H
H
H
H
H
H
P
Y
X1064  
Korea  
P
160  
Y5  
DN625A AB1  
Y5 80  
80  
Y
X1081  
P
160  
W
Cb  
Australia/New Zealand DR277A ABG  
Asia Pacific  
DR277A UUF  
DN606A AB1  
X1045  
P
160  
Y5  
DN601A UUF  
Y5 60  
80  
W
Cb  
51  
51  
25  
Asia Pacific  
X1030  
Korea  
Cb  
P
160  
Y
Australia/New Zealand DN591A ABG  
X1071  
P
160  
Y5  
60  
Y
Cb  
People’s Republic  
of China  
DQ977A AB2  
X1046  
Korea  
P
160  
160  
Y5  
DN607A AB1  
Y5 60  
60  
W
Cb  
Cb  
51  
25  
51  
H
H
H
X1029  
P
W
Australia/New Zealand DN600A ABG  
X1073  
P
160  
Y5  
60  
W
Ci  
Hong Kong  
DR269A AB5  
Korea  
DR269A AB1  
Maintenance and Service Guide  
1–13  
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Product Description  
Table 1-4  
Compaq Presario X1000 Models (Continued)  
X1070  
P
160  
Y5  
60  
D
Cb  
25  
H
People’s Republic  
of China  
DQ976A AB2  
X1074  
Hong Kong  
X1091  
P
P
P
160  
Y5  
DR270A AB5  
Y5 40  
DR287A AB1  
160 W5 80  
60  
D
Ci  
Ci  
51  
25  
51  
51  
51  
51  
51  
51  
51  
10  
51  
H
H
H
H
H
H
H
H
H
H
H
160  
W
Korea  
X1093  
Y
Cb  
Ci  
Australia/New Zealand DR823A ABG  
X1097 160 W5 80  
Australia/New Zealand DR824A ABG  
X1140 160 W5 60  
United Kingdom DP772E ABU  
P
W
P
Y
Cb  
Ci  
X1155  
Sweden  
X1090  
P
P
P
P
P
160 W5  
60  
Y
DP775E AK8  
160 W5  
60  
W
Cb  
Cb  
Ci  
Asia Pacific  
X1076  
DR286A UUF  
160 W5  
60  
W
Asia Pacific  
X1066  
DR272A UUF  
150  
150  
150  
Z5  
DN627A UUF  
Y5 80  
DN624A ABA  
Y5 80  
DR282A AB5  
80  
Y
Asia Pacific  
X1015  
Y
Cb  
Cb  
United States  
X1086  
P
Y
Hong Kong  
1–14  
Maintenance and Service Guide  
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Product Description  
Table 1-4  
Compaq Presario X1000 Models (Continued)  
X1085  
Hong Kong  
X1056  
P
150  
Y5  
DR281A AB5  
Y5 60  
DN617A AB2  
80  
W
Cb  
51  
H
P
150  
Y
Cb  
25  
H
People’s Republic  
of China  
X1049  
P
P
P
150  
150  
150  
Y5  
DN610A AB5  
Y5 60  
DN584A UUF  
Y5 60  
DQ975A AB2  
60  
W
Cb  
Cb  
Cb  
51  
51  
25  
H
H
H
Hong Kong  
X1023  
W
Asia Pacific  
X1069  
W
People’s Republic  
of China  
X1084  
Korea  
P
150  
150  
Y5  
DR280A AB1  
Y5 60  
DN616A AB2  
60  
W
Ci  
25  
25  
H
H
X1055  
P
D
Cb  
People’s Republic  
of China  
X1040  
P
150 W5  
80  
Y
Cb  
Cb  
Cb  
Cb  
Cb  
51  
51  
51  
51  
51  
H
H
H
H
H
United States  
DM774A ABA  
X1089  
Taiwan  
P
150 W5  
80  
W
DR285A AB0  
X1050  
P
P
150 W5  
60  
Y
Hong Kong  
X1020  
DN611A AB5  
150 W5  
60  
Y
The Netherlands  
DM416A ABH  
X1088  
Taiwan  
P
150 W5  
60  
W
DR284A AB0  
Maintenance and Service Guide  
1–15  
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Product Description  
Table 1-4  
Compaq Presario X1000 Models (Continued)  
X1079  
Taiwan  
X1044  
Korea  
P
P
P
P
P
150 W5  
60  
W
Cb  
Cb  
Cb  
Cb  
Cb  
51  
51  
51  
25  
25  
H
H
H
H
H
DR275A AB0  
150 W5  
60  
W
DN605A AB1  
X1032  
Asia Pacific  
X1058  
Korea  
150 W5  
60  
W
DN593A UUF  
150 W5  
60  
W
DN619A AB1  
X1054  
150 W5  
60  
W
People’s Republic  
of China  
DN615A AB2  
X1010  
P
P
150 W5  
40  
W
Cb  
51  
H
Denmark  
Portugal  
DL963A ABY  
DL963A AB9  
Spain  
United Kingdom  
DL963A ABE  
DL963A ABU  
X1068  
150 W5  
40  
W
Cb  
25  
H
People’s Republic  
of China  
DQ974A AB2  
X1028  
P
150 W5  
40  
W
Cb  
Cb  
25  
25  
H
H
Asia Pacific  
X1067  
DN589A UUF  
P
150 W5  
40  
D
People’s Republic  
of China  
DQ973A AB2  
X1020  
P
140  
140  
Y5  
DK572A ABA  
Y5 60  
DN623A AB2  
80  
Y
Cb  
Cb  
10  
25  
P
H
United States  
X1063  
P
W
People’s Republic  
of China  
1–16  
Maintenance and Service Guide  
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Product Description  
Table 1-4  
Compaq Presario X1000 Models (Continued)  
X1022  
P
P
P
P
P
P
140  
140  
140  
140  
140  
Y5  
DN583A UUF  
Y5 60  
DN626A UUF  
Y5 40  
DN609A AB5  
Y5 40  
DR279A UUF  
Y5 40  
DR825A UUF  
140 W5 80  
DL898A ABA  
60  
W
Cb  
25  
25  
25  
25  
25  
51  
51  
51  
51  
51  
H
H
H
H
H
P
H
H
H
H
Asia Pacific  
X1065  
W
Ci  
Asia Pacific  
X1048  
W
Cb  
Hong Kong  
X1083  
W
Ci  
Asia Pacific  
X1095  
Korea  
Cb  
DR279A AB1  
C
Asia Pacific  
X1028  
Y
Cb  
Cb  
Cb  
Cb  
Cb  
United States  
X1037  
Thailand  
X1036  
P
140 W5  
60  
W
DN598A AKL  
P
P
140 W5  
60  
W
Taiwan  
X1018  
DN597A AB0  
140 W5  
60  
W
United States  
DK574A ABA  
X1010  
P
140 W5  
60  
W
Canada (English)  
DL857A ABL  
French Canada  
DL857A ABC  
X1007  
Sweden/Finland  
X1001  
United States  
P
140 W5  
60  
W
Cb  
51  
H
DL964A AK8  
P
140 W5  
60  
W
Cb  
51  
H
DK575A ABA  
Maintenance and Service Guide  
1–17  
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Product Description  
Table 1-4  
Compaq Presario X1000 Models (Continued)  
X1057  
Korea  
P
140 W5  
60  
W
Cb  
25  
H
DN618A AB1  
X1053  
P
140 W5  
60  
W
Cb  
25  
H
People’s Republic  
of China  
DN614A AB2  
X1092  
Korea  
P
P
P
P
P
P
P
P
P
140 W5  
60  
W
Ci  
25  
51  
51  
51  
51  
51  
51  
51  
51  
51  
H
H
H
H
H
H
H
H
H
H
DR822A AB1  
X1087  
Taiwan  
X1078  
Taiwan  
X1043  
Korea  
140 W5  
60  
D
Cb  
Cb  
Cb  
DR283A AB0  
140 W5  
60  
D
DR274A AB0  
140 W5  
40  
Y
DN604A AB1  
X1016  
France  
X1110  
Sweden  
X1080  
Thailand  
X1062  
Asia Pacific  
X1030  
140 W5  
40  
Y
Cb  
Italy  
Cb  
DM415A ABF  
DM415A ABZ  
140 W5  
40  
W
DP773E AK8  
140 W5  
40  
W
Cb  
Cb  
Cb  
Cb  
DR276A AKL  
140 W5  
40  
W
DN622A UUF  
140 W5  
40  
W
United States  
DM773A ABA  
X1012  
France  
P
140 W5  
40  
W
DL965A ABF  
1–18  
Maintenance and Service Guide  
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Product Description  
Table 1-4  
Compaq Presario X1000 Models (Continued)  
X1105  
P
140 W5  
40  
W
Cb  
Cb  
Cb  
Cb  
25  
25  
25  
25  
H
H
H
H
United Kingdom  
DP771E ABU  
X1077  
Taiwan  
P
P
P
140 W5  
40  
W
DR273A AB0  
X1075  
140 W5  
40  
W
Asia Pacific  
X1052  
DR271A UUF  
140 W5  
40  
W
People’s Republic  
of China  
DN613A AB2  
X1050  
P
140 W5  
40  
W
Cb  
25  
H
Canada English  
French Canada  
DP485U ABL  
DP485U ABC  
United States  
DM777A ABA  
X1042  
Korea  
P
140 W5  
40  
W
Cb  
Cb  
Ci  
25  
25  
51  
25  
25  
H
H
H
H
H
DN603A AB1  
X1002  
P
140 W5  
40  
W
United States  
DM771A ABA  
X1115  
Sweden  
X1096  
P
140 W5  
40  
W
DP774E AK8  
P
140 W5  
40  
W
Ci  
Asia Pacific  
X1051  
DR826A UUF  
Taiwan  
Cb  
DR826A AB0  
P
140 W5  
40  
D
People’s Republic  
of China  
DN612A AB2  
X1072  
P
140 W5  
30  
W
Cb  
Cb  
25  
25  
H
H
Hong Kong  
X1021  
DR268A AB5  
P
130  
Y5  
40  
D
Asia Pacific  
DN582A UUF  
Maintenance and Service Guide  
1–19  
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Product Description  
Table 1-4  
Compaq Presario X1000 Models (Continued)  
X1038  
Thailand  
X1010  
P
130 W5  
60  
W
Cb  
Cb  
Cb  
Cb  
Cb  
Cb  
Cb  
Cb  
Cb  
Cb  
Cb  
51  
51  
51  
51  
51  
51  
25  
25  
25  
25  
25  
H
H
H
H
H
H
H
H
H
H
H
DN599A AKL  
P
130 W5  
60  
W
United States  
DK571A ABA  
X1035  
Taiwan  
X1006  
France  
X1060  
Thailand  
X1012  
P
130 W5  
60  
D
DN596A AB0  
P
P
P
130 W5  
40  
Y
DM933A ABF  
130 W5  
40  
W
DN620A AKL  
130 W5  
40  
W
United States  
DN585A ABA  
X1061  
Asia Pacific  
X1047  
P
130 W5  
40  
W
DN621A UUF  
P
P
P
P
130 W5  
40  
W
Hong Kong  
X1041  
DN608A AB5  
130 W5  
40  
W
Korea  
DN602A AB1  
X1031  
130 W5  
40  
W
Asia Pacific  
X1005  
DN592A UUF  
130 W5  
40  
W
Belgium  
Denmark  
France  
Italy  
DL681A UUG  
DL681A ABY  
DL681A ABF  
DL681A ABZ  
DL858A ABM  
The Netherlands  
Portugal  
Spain  
Sweden/Finland  
United Kingdom  
DL681A ABH  
DL681A AB9  
DL681A ABE  
DL681A AK8  
DL681A ABU  
Latin America  
1–20  
Maintenance and Service Guide  
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Product Description  
Table 1-4  
Compaq Presario X1000 Models (Continued)  
X1034  
Taiwan  
P
P
P
130 W5  
40  
D
Cb  
25  
H
H
H
H
H
DN595A AB0  
X1033  
130 W5  
40  
D
Cb  
25  
Asia Pacific  
X1027  
DN594A UUF  
Thailand  
DN594A AKL  
130 W5  
40  
D
Cb  
Cb  
Cb  
25  
Australia/New Zealand DN588A ABG  
X1040  
Korea  
P
P
130 W5  
40  
C
25  
DN601A AB1  
X1026  
130 W5  
40  
C
25  
Asia Pacific  
DN587A UUF  
Thailand  
DN587A AKL  
Australia/New Zealand DN587A ABG  
Maintenance and Service Guide  
1–21  
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Product Description  
1.2 Features  
■
Mobile Intel Pentium 4 Processor-M 1.7-, 1.6-, 1.5-, 1.4-, or  
1.3-GHz processors with 400-MHz processor side bus and  
512-KB L2 cache, varying by notebook model  
■
15.4-inch wide UXGA (1920 × 1200),  
wide SXGA+ (1680 × 1050), or wide XGA (1280 × 800)  
TFT display with over 16.7 million colors, varying by  
notebook model  
■
■
■
■
ATI MOBILITY RADEON graphics with 32- or 64-MB  
DDR SDRAM  
80-, 60-, or 40-GB high-capacity hard drive, varying by  
notebook model  
256-MB high-performance synchronous DRAM (SDRAM),  
expandable to 2.0 GB  
Windows XP Home or Windows XP Pro, varying by  
notebook model  
■
■
Full-size Windows 98 keyboard  
TouchPad pointing device with on/off button and dedicated  
scroll up/down surface  
■
■
■
■
56-Kbps V.92 modem integrated on the system board  
Integrated Secure Digital (SD) flash media slot  
Integrated 10/100 network interface card (NIC)  
Integrated wireless support for Mini PCI 802.11a/b/g  
and Bluetoothlocal area network (LAN) devices  
■
Support for one Type II PC Card slot with support for  
both 32-bit (CardBus) and 16-bit PC Cards  
■
■
■
External 65-watt AC adapter with power cord  
8-cell Li-Ion battery pack  
Harman/Kardon speakers (HP Pavilion zt3000 models only)  
1–22  
Maintenance and Service Guide  
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Product Description  
■
■
JBL Pro speakers (HP Compaq nx7000 and Compaq Presario  
X1000 models only)  
Support for the following optical drives:  
❏
❏
❏
24X Max DVD/CD-RW combo drive  
8X Max DVD-RW drive  
24X Max CD-ROM drive  
■
Connectors for:  
❏
❏
❏
❏
❏
❏
❏
❏
❏
❏
❏
❏
❏
Microphone  
Stereo speaker/headphone  
Infrared  
DC power  
External monitor  
S-Video  
USB (3)  
RJ-45 (network interface card, [NIC])  
RJ-11 (modem)  
Parallel  
1394 digital  
One Type II PC Card slot  
Docking  
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Product Description  
1.3 Clearing a Password  
If the notebook you are servicing has an unknown password,  
follow these steps to clear the password. These steps also  
clear CMOS:  
1. Prepare the notebook for disassembly (refer to Section 5.3,  
“Preparing the Notebook for Disassembly,” for more  
information).  
2. Remove the real time clock (RTC) battery (refer to  
Section 5.7, “RTC Battery”).  
3. Wait approximately five minutes.  
4. Replace the RTC battery and reassemble the notebook.  
5. Connect AC power to the notebook. Do not reinsert the  
battery pack at this time.  
6. Turn on the notebook.  
All passwords and all CMOS settings have been cleared.  
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Product Description  
1.4 Power Management  
The notebook comes with power management features that  
extend battery operating time and conserve power. The notebook  
supports the following power management features:  
■
■
■
■
■
■
■
■
Standby  
Hibernation  
Setting customization by the user  
Hotkeys for setting level of performance  
Battery calibration  
Lid switch Standby/resume  
Power/Standby button  
Advanced Configuration and Power Management (ACP)  
compliance  
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Product Description  
1.5 External Components  
The external components on the front and left-side of the  
notebook are shown in the following illustration and described  
in Table 1-5.  
Front and Left-Side Components  
1–26  
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Product Description  
Table 1-5  
Front and Left-Side Components  
Item  
Component  
Function  
1
PC Card slot  
Supports an optional Type I or Type II 32-bit  
(CardBus) or 16-bit PC Card.  
2
PC Card eject button  
Ejects an optional PC Card from the  
PC Card slot.  
3
4
Optical drive  
Supports an optical disc.  
SD (Secure Digital)  
Memory Card slot  
Supports SD Cards and MultiMediaCards.  
5
6
Microphone jack  
Connects an optional monaural or stereo  
microphone.  
Audio line-out jack  
Connects optional headphone or powered  
stereo speakers. Also connects the audio  
function of an audio/video device such as a  
television or VCR.  
7
8
Display release latch  
Opens the notebook.  
Wireless device button Turns an optional internal wireless device  
on or off.  
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Product Description  
The notebook rear panel and right-side components are shown in  
the following illustration and described in Table 1-6.  
Rear Panel and Right-Side Components  
Table 1-6  
Rear Panel and Right-Side Components  
Item  
Component  
Function  
1
Infrared port  
Provides wireless communication between  
the notebook and an optional  
IrDA-compliant device.  
2
Power connector  
Connects an AC adapter cable.  
1–28  
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Product Description  
Table 1-6  
Rear Panel and Right-Side Components (Continued)  
Item  
Component  
Function  
3
Security cable slot  
Attaches an optional security cable to the  
notebook.  
The purpose of security solutions  
✎
is to act as a deterrent. These  
solutions do not prevent the  
product from being mishandled or  
stolen.  
4
Vents (2)  
Allow airflow to cool internal components.  
To prevent overheating, use the  
Ä
notebook only on hard surfaces  
which cannot obstruct the vents.  
Do not allow a soft surface, such  
as bedding, clothing, or a thick  
rug, to block airflow.  
5
6
External monitor  
connector  
Connects an optional VGA external monitor  
or projector.  
S-Video connector  
Connects an optional S-Video device, such  
as a television, VCR, camcorder, projector,  
or video capture card.  
7
USB connectors (3)  
Connect optional 2.0-compliant USB  
devices.  
8
RJ-45 network jack  
RJ-11 telephone jack  
Parallel connector  
Connects an Ethernet network cable.  
Connects a modem cable.  
9
10  
Connects an optional parallel device such  
as a printer.  
11  
1394 connector  
Connects an optional 1394 device such as  
a camcorder or digital camera.  
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Product Description  
The notebook keyboard components are shown in the following  
illustration and described in Table 1-7.  
Keyboard Components  
1–30  
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Product Description  
Table 1-7  
Keyboard Components  
Item  
Component  
Function  
1
F1 through F12 function  
keys  
Perform system and application tasks.  
When combined with the Fn key, the  
function keys F1 and F3 through F12 perform  
additional tasks as hotkeys.  
2
3
num lk key  
Enables numeric lock and the internal  
keypad.  
Internal keypad  
Can be used like the keys on an external  
numeric keypad.  
4
5
Cursor control keys  
Applications key  
Move the cursor around the screen.  
Displays a shortcut menu for items beneath  
the pointer.  
6
7
Windows logo key  
Display the Windows Start menu.  
Fn key  
Executes frequently used system functions  
when pressed in combination with  
another key.  
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Product Description  
The notebook top components are shown in the following  
illustration and described in Table 1-8.  
Top Components  
Table 1-8  
Top Components  
Item  
Component  
Function  
1
2
Stereo speakers (2)  
Power button  
Produce stereo sound.  
When the notebook is:  
■ Off, press to turn on the notebook.  
■ On, briefly press to initiate Hibernation.  
■ In Standby, briefly press to resume from  
Standby.  
■ In Hibernation, briefly press to restore  
from Hibernation.  
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Product Description  
Table 1-8  
Top Components (Continued)  
Item  
Component  
Function  
3
4
5
Caps lock light  
Num lock light  
Display lid switch  
On: Caps lock is on.  
On: Num lock or the internal keypad is on.  
■ If the notebook is closed while on, turns  
off the display.  
■ If the notebook is opened while in  
Standby, turns on the notebook  
(resumes from Standby).  
6
7
8
Volume buttons (2)  
Mute button  
Increase or decrease system volume.  
Mutes or restores volume.  
TouchPad on/off  
button  
Enables/disables the TouchPad.  
9
TouchPad scroll  
zones (2)  
Scroll upward or downward.  
10  
11  
12  
Left and right  
TouchPad buttons  
Function like the left and right buttons on an  
external mouse.  
TouchPad  
Moves the pointer and selects or activates  
items on the screen.  
TouchPad light  
On: TouchPad is enabled.  
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Product Description  
The external components on the bottom of the notebook are  
shown in the following illustration and described in Table 1-9.  
Bottom Components  
Table 1-9  
Bottom Components  
Item  
Component  
Function  
1
Fan vent  
Allows airflow to cool internal  
components.  
To prevent overheating,  
Ä
do not obstruct the vent.  
Using the notebook on a  
soft surface, such as a  
pillow, blanket, rug, or  
thick clothing, may block  
airflow.  
2
RTC battery compartment  
Contains the RTC battery.  
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Product Description  
Table 1-9  
Bottom Components (Continued)  
Item  
Component  
Function  
3
Docking connector  
Connects the notebook to an  
optional port replicator.  
4
Mini PCI compartment  
Contains the Mini PCI wireless  
card.  
5
6
7
Hard drive bay  
Holds the internal hard drive.  
Holds the battery pack.  
Battery bay  
Battery pack release latch  
Releases a battery pack from the  
battery bay.  
8
Memory expansion  
compartment  
Contains one memory slot for an  
optional 128-, 256-, 512-, or  
1024-MB memory module.  
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Product Description  
1.6 Design Overview  
This section presents a design overview of key parts and features  
of the notebook. Refer to Chapter 3, “Illustrated Parts Catalog,”  
to identify replacement parts, and Chapter 5, “Removal and  
Replacement Procedures,” for disassembly steps. The system  
board provides the following device connections:  
■
■
■
■
■
■
■
■
■
Memory expansion board  
Hard drive  
Display  
Keyboard and TouchPad  
Audio  
Mobile Intel Pentium 4 Processor-M processors  
Fan  
PC Card  
Modem, NIC, and wireless devices  
ÄCAUTION: To properly ventilate the notebook, allow at least a 7.6-cm  
(3-inch) clearance on the left and right sides of the notebook.  
The notebook uses an electric fan for ventilation. The fan is  
controlled by a temperature sensor and is designed to turn on  
automatically when high temperature conditions exist. These  
conditions can be caused by high external temperatures, heavy  
system power consumption, certain power management/battery  
conservation configurations, battery fast charging, and some  
software applications. Exhaust air is displaced through the  
ventilation grill located on the left side of the notebook.  
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2
Troubleshooting  
ÅWARNING: Only authorized technicians trained by HP should  
repair this equipment. All troubleshooting and repair procedures are  
detailed to allow only subassembly/module level repair. Because of the  
complexity of the individual boards and subassemblies, do not attempt  
to make repairs at the component level or modifications to any printed  
wiring board. Improper repairs can create a safety hazard. Any  
indication of component replacement or printed wiring board  
modification may void any warranty or exchange allowances.  
2.1 Computer Setup and Diagnostics  
Utilities  
The notebook features two system management utilities:  
■
Computer Setup—A system information and customization  
utility that can be used even when your operating system is  
not working or will not load. This utility includes settings that  
are not available in Microsoft® Windows®.  
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Troubleshooting  
■
Diagnostics for Windows—A system information and  
diagnostic utility that is used within the Windows operating  
system. Use this utility whenever possible to:  
❏
❏
❏
Display system information.  
Test system components.  
Troubleshoot a device configuration problem in  
Windows XP Professional or Windows XP Home.  
It is not necessary to configure a device connected to a USB  
connector on the notebook or to an optional port replicator.  
✎
Using Computer Setup  
Information and settings in Computer Setup are accessed from  
the File, Security, or Advanced menus:  
1. Turn on or restart the notebook. Press F10 while the  
F10 = ROM-Based Setup message is displayed in the lower  
left corner of the screen.  
❏
❏
❏
To change the language, press F2.  
To view navigation information, press F1.  
To return to the Computer Setup menu, press esc.  
2. Select the File, Security, or Advanced menu.  
3. To close Computer Setup and restart the notebook:  
❏
Select File > Save Changes and Exit and press enter.  
-or-  
❏
Select File > Ignore Changes and Exit and press enter.  
4. When you are prompted to confirm your action, press F10.  
2–2  
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Troubleshooting  
Selecting from the File Menu  
Table 2-1  
File Menu  
Select  
To Do This  
System Information  
■ View identification information about the  
notebook, a port replicator, and any battery  
packs in the system.  
■ View specification information about the  
processor, memory and cache size, and  
system ROM.  
Save to Floppy  
Save system configuration settings to a diskette.  
Restore from Floppy  
Restore system configuration settings from a  
diskette.  
Restore Defaults  
Replace configuration settings in Computer  
Setup with factory default settings. Identification  
information is retained.  
Ignore Changes and Exit  
Save Changes and Exit  
Cancel changes entered during the current  
session, then exit and restart the notebook.  
Save changes entered during the current  
session, then exit and restart the notebook.  
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Troubleshooting  
Selecting from the Security Menu  
Table 2-2  
Security Menu  
Select  
To Do This  
Administrator Password  
Enter, change, or delete an administrator  
password.  
Power-on Password  
DriveLock Passwords  
Enter, change, or delete a power-on password.  
Enable/disable DriveLock; change a DriveLock  
User or Master password.  
DriveLock Settings are accessible only  
✎
when you enter Computer Setup by  
turning on (not restarting) the notebook.  
Device Security  
Enable/disable:  
■ Ports  
■ Diskette write*  
■ CD-ROM or diskette startup  
Settings for a DVD-ROM can be  
✎
entered in the CD-ROM field.  
System IDs  
Enter identification numbers for the notebook,  
a port replicator, and all battery packs in the  
system.  
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Troubleshooting  
Selecting from the Advanced Menu  
Table 2-3  
Advanced Menu  
Select  
To Do This  
Language  
Boot Options  
Change the Computer Setup language.  
Enable/disable:  
■ QuickBoot, which starts the notebook more  
quickly by eliminating some startup tests.  
(If you suspect a memory failure and want  
to test memory automatically during startup,  
disable QuickBoot.)  
■ MultiBoot, which sets a startup sequence that  
can include most bootable devices and media  
in the system.  
Device Options  
■ Enable/disable the embedded numeric  
keypad at startup.  
■ Enable/disable multiple standard pointing  
devices at startup. (To set the notebook to  
support only a single, usually nonstandard,  
pointing device at startup, select Disable.)  
■ Enable/disable USB legacy support for a  
USB keyboard. (When USB legacy support  
is enabled, the keyboard works even when  
a Windows operating system is not loaded.)  
■ Set an optional external monitor or overhead  
projector connected to a video card in a port  
replicator as the primary device. (When the  
notebook display is set as secondary,  
the notebook must be shut down before it is  
undocked from a port replicator.)  
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Troubleshooting  
Table 2-3  
Advanced Menu (Continued)  
Select  
To Do This  
Device Options  
(continued)  
■ Change the parallel port mode from  
Enhanced Parallel Port (EPP, the default  
setting) to standard, bidirectional EPP, or  
Enhanced Capabilities Port (ECP).  
■ Set video-out mode to NTSC (default), PAL,  
NTSC-J, or PAL-M.*  
■ Enable/disable all settings in the  
SpeedStep window. (When Disable is  
selected, the notebook runs in Battery  
Optimized mode.)  
■ Specify how the notebook recognizes  
multiple identical port replicators that are  
identically equipped. Select Disable to  
recognize the port replicators as a single port  
replicator; select Enable to recognize the port  
replicators individually, by serial number.  
■ Enable/disable the reporting of the processor  
serial number by the processor to the  
software.  
*Video modes vary even within regions. However, NTSC is common in North  
America; PAL, in Europe, Africa, and the Middle East; NTSC-J, in Japan; and  
PAL-M, in Brazil. Other South and Central American regions can use NTSC,  
PAL, or PAL-M.  
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2.2 Troubleshooting Flowcharts  
Table 2-4  
Troubleshooting Flowcharts Overview  
Flowchart Description  
2.1  
Initial troubleshooting  
2.2  
No power, part 1  
2.3  
No power, part 2  
2.4  
No power, part 3  
2.5  
No power, part 4  
2.6  
No video, part 1  
2.7  
No video, part 2  
2.8  
Nonfunctioning port replicator  
No operating system (OS) loading  
No OS loading from hard drive, part 1  
No OS loading from hard drive, part 2  
No OS loading from hard drive, part 3  
No OS loading from CD- or DVD-ROM drive  
No audio, part 1  
2.9  
2.10  
2.11  
2.12  
2.13  
2.14  
2.15  
2.16  
2.17  
2.18  
2.19  
No audio, part 2  
Nonfunctioning device  
Nonfunctioning keyboard  
Nonfunctioning pointing device  
No network or modem connection  
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Troubleshooting  
Flowchart 2.1—Initial Troubleshooting  
Begin  
troubleshooting.  
N
Go to  
Is there  
Flowchart 2.2,  
power?  
No Power.  
Y
N
Check  
Beeps,  
LED board,  
LEDs, or error  
N
N
N
speaker  
connections.  
messages?  
Go to  
Y
Y
All drives  
working?  
Flowchart 2.17,  
Nonfunctioning  
Device.  
N
N
N
Y
Y
Y
Go to  
Is there video?  
(no boot)  
Flowchart 2.6,  
No Video.  
Go to  
Flowchart 2.18,  
Nonfunctioning  
Keyboard  
Keyboard/  
pointing  
device  
or Flowchart 2.19,  
Nonfunctioning  
Pointing Device.  
working?  
Go to  
Flowchart 2.9,  
No OS Loading.  
Is the OS  
loading?  
Go to  
Connecting  
to network  
or modem?  
Y
Flowchart 2.20,  
No Network or  
Modem.  
Go to  
Flowchart 2.15,  
No Audio.  
Is there  
sound?  
End  
Y
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Troubleshooting  
Flowchart 2.2—No Power, Part 1  
No power  
(power LED  
is off).  
Remove from  
port replicator  
(if applicable).  
N
N
N
Go to  
Flowchart 2.3,  
No Power,  
Part 2.  
Power up  
on battery  
power?  
Power up  
on battery  
power?  
*Reset  
power.  
Y
Y
Y
Y
N
Y
Go to  
Flowchart 2.4,  
No Power,  
Part 3.  
Power up  
on AC  
power?  
Power up  
on AC  
power?  
*Reset  
power.  
Power up in  
port  
Done  
*NOTES:  
replicator?  
1. On some models, there is a separate  
reset button.  
N
2. On some models, the notebook can be  
reset using the Standby switch and  
either the lid switch or the main power  
switch.  
1. Reseat the power cables in the port  
replicator and at the AC outlet.  
2. Ensure that the AC power source is active.  
3. Ensure that the power strip is working.  
Y
N
Go to  
Power up  
in port  
replicator?  
Flowchart 2.8,  
Nonfunctioning  
Port Replicator.  
Done  
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Troubleshooting  
Flowchart 2.3—No Power, Part 2  
Continued from  
Flowchart 2.2,  
No Power, Part 1.  
Visually check for  
debris in battery  
socket and clean  
if necessary.  
Y
Power on?  
Done  
N
Check battery by  
recharging it,  
moving it to  
another notebook,  
or replacing it.  
N
Replace  
Power on?  
Done  
power supply  
(if applicable).  
Y
N
Go to  
Flowchart 2.4,  
No Power,  
Part 3.  
Power on?  
Done  
Y
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Troubleshooting  
Flowchart 2.4—No Power, Part 3  
Continued from  
Flowchart 2.3,  
No Power, Part 2.  
Plug directly  
into AC outlet.  
Y
Power LED  
Done  
on?  
N
Reseat AC adapter  
in notebook and  
at power source.  
Y
Power on?  
Done  
N
Y
External  
N
Internal or  
external AC  
adapter?  
Replace external  
AC adapter.  
Try different  
outlet.  
Power outlet  
active?  
N
Y
Internal  
Go to  
Flowchart 2.5,  
No Power,  
Part 4.  
Power on?  
Done  
Replace  
power cord.  
Y
Power on?  
Done  
N
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Troubleshooting  
Flowchart 2.5—No Power, Part 4  
Continued from  
Flowchart 2.4,  
No Power, Part 3.  
Open  
notebook.  
Y
Reseat loose  
Loose or  
damaged  
parts?  
components and  
boards, and  
replace damaged  
items.  
N
Close  
notebook and  
retest.  
N
Replace the following items (if applicable) in  
the order given. Check notebook operation  
after each of the two following replacement  
steps:  
1. Internal DC-DC converter, processor, and  
system board*  
Power on?  
Done  
Y
2. Internal AC adapter  
*NOTE: Replace these items as a set to  
prevent shorting out among components.  
2–12  
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Troubleshooting  
Flowchart 2.6—No Video, Part 1  
No video.  
Port  
Replicator  
*NOTE: To change from internal to  
external display, use the hotkey  
combination.  
Go to  
Flowchart 2.7,  
No Video, Part 2.  
Stand-alone  
or port  
replicator?  
Stand-alone  
Y
Internal or  
external  
display*?  
Adjust  
brightness.  
Video OK?  
Done  
N
Internal  
External  
Press lid  
switch to ensure  
operation.  
A
Adjust  
brightness.  
Y
Y
Video OK?  
Done  
Video OK?  
Done  
N
N
Replace the following one at a time. Test after each replacement.  
1. Cable between notebook and notebook display (if applicable)  
2. Inverter board (if applicable)  
Check for bent  
pins on cable.  
3. Display  
4. VGA board  
5. System board  
N
N
Replace  
system  
board.  
Try  
another  
display.  
Internal and  
external  
Video OK?  
Done  
video OK?  
Y
Y
Done  
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Troubleshooting  
Flowchart 2.7—No Video, Part 2  
Continued from  
Flowchart 2.6,  
No Video, Part 1.  
Remove  
notebook from  
port replicator,  
if connected.  
Adjust  
display  
brightness.  
Check brightness  
of external  
monitor.  
N
Y
Go to “A” in  
Flowchart 2.6,  
No Video, Part 1.  
Video OK?  
Video OK?  
Done  
Y
N
Check that notebook is properly  
seated in port replicator, for  
bent pins on cable, and for  
monitor connection.  
Try another  
external  
monitor.  
Y
Y
Internal  
and external  
video OK?  
Video OK?  
Done  
Done  
N
N
Go to  
Adjust external  
monitor display.  
Flowchart 2.8,  
Nonfunctioning  
Port Replicator.  
2–14  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Troubleshooting  
Flowchart 2.8—Nonfunctioning Port Replicator  
(if applicable)  
Nonfunctioning  
port replicator.  
Reseat power  
cord in port  
replicator and  
power outlet.  
Check voltage  
setting on port  
replicator.  
Reinstall  
notebook into port  
replicator.  
Y
Reset monitor  
cable connector at  
port replicator.  
Port  
replicator  
operating?  
Done  
N
Y
Port  
replicator  
operating?  
Done  
Replace the following port replicator  
components one at a time. Check  
notebook operation after each  
replacement.  
N
1. Power supply  
Remove  
2. I/O board  
notebook, reseat  
all internal parts,  
and replace any  
damaged items in  
port replicator.  
3. Backplane board  
4. Switch box  
5. Port replicator motor mechanism  
Maintenance and Service Guide  
2–15  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Troubleshooting  
Flowchart 2.9—No Operating System (OS) Loading  
No OS  
loading.*  
Reseat power  
cord in port  
replicator and  
power outlet.  
No OS loading from hard drive,  
go to Flowchart 2.10,  
No OS Loading, Hard Drive, Part 1.  
No OS loading from diskette drive,  
go to Flowchart 2.13,  
No OS Loading, Diskette Drive.  
No OS loading from CD- or DVD-ROM drive,  
go to Flowchart 2.14,  
No OS Loading, CD- or DVD-ROM Drive.  
No OS loading from network,  
go to Flowchart 2.20,  
No Network/Modem Connection.  
*NOTE: Before beginning troubleshooting,  
always check cable connections, cable ends,  
and drives for bent or damaged pins.  
2–16  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Troubleshooting  
Flowchart 2.10—No OS Loading, Hard Drive, Part 1  
OS not  
loading from  
hard drive.  
Y
Go to  
Flowchart 2.11,  
Nonsystem  
No OS Loading  
disk message?  
from Hard Drive,  
Part 2.  
N
Reseat  
external  
hard drive.  
Y
OS loading?  
Done  
N
Y
N
Boot  
from  
CD?  
Go to  
Check the Setup  
utility for correct  
booting order.  
Flowchart 2.17,  
Nonfunctioning  
Device.  
N
Boot  
from  
hard drive?  
Y
Done  
Maintenance and Service Guide  
2–17  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Troubleshooting  
Flowchart 2.11—No OS Loading, Hard Drive, Part 2  
Continued from  
Flowchart 2.10,  
No OS Loading  
from Hard Drive,  
Part 1.  
Reseat  
hard drive.  
N
1. Replace hard  
drive.  
2. Replace system  
board.  
CD or  
diskette in  
drive?  
Y
Hard drive  
accessible?  
Done  
Y
N
Remove  
diskette and  
reboot.  
Run FDISK.  
Y
N
N
Boot  
from  
hard drive?  
Create partition,  
then format hard  
drive to bootable  
C:\ prompt.  
Done  
Hard drive  
partitioned?  
N
Y
N
N
Go to  
Flowchart 2.13,  
No OS Loading  
from Diskette  
Drive.  
Boot  
from diskette  
drive?  
Hard drive  
formatted?  
Y
Y
Y
Y
Format hard drive  
and bring to  
a bootable  
C:\ prompt.  
Hard drive  
accessible?  
Notebook  
booted?  
Load OS using  
System Restore  
Done  
CD (if applicable).  
N
Go to  
Go to  
Flowchart 2.12,  
No OS Loading  
from Hard Drive,  
Part 3.  
Flowchart 2.12,  
No OS Loading  
from Hard Drive,  
Part 3.  
2–18  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Troubleshooting  
Flowchart 2.12—No OS Loading, Hard Drive, Part 3  
Continued from  
Flowchart 2.11,  
No OS Loading  
from Hard Drive,  
Part 2.  
N
System  
Install OS  
files on hard  
and reboot.  
drive?  
Y
Y
Y
Y
OS  
Virus  
on hard  
drive?  
Clean virus.  
Done  
loading from  
hard drive?  
N
N
N
Run SCANDISK  
and check for  
bad sectors.  
Replace  
hard drive.  
Diagnostics  
on diskette?  
N
Run diagnostics  
and follow  
recommendations.  
Can bad  
sectors  
be fixed?  
Replace  
hard drive.  
Y
N
Boot from  
hard drive?  
Fix bad  
sectors.  
Replace  
hard drive.  
Y
Done  
Maintenance and Service Guide  
2–19  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Troubleshooting  
Flowchart 2.13—No OS Loading, CD- or  
DVD-ROM Drive  
Y
N
No OS  
loading from  
CD- or  
Install bootable  
disc and  
Bootable  
disc in  
drive?  
Disc  
in drive?  
reboot  
DVD-ROM Drive.  
notebook.  
N
Y
Install  
bootable disc.  
Try another  
bootable disc.  
Y
Boots from  
CD or DVD?  
Done  
N
Y
Boots from  
CD or DVD?  
Reseat  
drive.  
Done  
N
Y
N
Go to  
Booting  
from another  
device?  
Flowchart 2.17,  
Nonfunctioning  
Device.  
Clear CMOS.  
Refer to  
Section 1.2,  
“Clearing a  
Password,” for  
instructions.  
Y
Go to  
Booting  
order  
correct?  
Flowchart 2.17,  
Nonfunctioning  
Device.  
N
Correct boot  
order using  
the Setup utility.  
2–20  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Troubleshooting  
Flowchart 2.14—No Audio, Part 1  
Y
Turn up audio  
internally or  
externally.  
No audio.  
Audio?  
Done  
N
Y
Y
N
Notebook in  
port replicator  
(if applicable)?  
Go to  
Flowchart 2.16,  
No Audio, Part 2.  
Internal  
audio?  
Undock  
N
Replace the following port replicator  
Go to  
Flowchart 2.16,  
No Audio, Part 2.  
components one at a time, as applicable.  
Check audio status after each change.  
1. Replace port replicator audio cable.  
2. Replace audio cable.  
3. Replace speaker.  
4. Replace port replicator audio board.  
5. Replace backplane board.  
6. Replace I/O board.  
Y
Go to  
Flowchart 2.17,  
Nonfunctioning  
Device.  
Audio?  
Done  
N
Maintenance and Service Guide  
2–21  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Troubleshooting  
Flowchart 2.15—No Audio, Part 2  
Continued from  
Flowchart 2.15,  
No Audio, Part 1.  
N
Audio  
Reload  
audio drivers.  
driver in OS  
configured?  
Y
N
Correct  
drivers for  
application?  
Load drivers and  
set configuration  
in OS.  
Y
Connect to  
external  
speaker.  
N
Y
Replace audio  
board and  
speaker  
Audio?  
Audio?  
Done  
connections  
in notebook  
(if applicable).  
Y
N
1. Replace internal speakers.  
2. Replace audio board (if applicable).  
3. Replace system board.  
2–22  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Troubleshooting  
Flowchart 2.16—Nonfunctioning Device  
Nonfunctioning  
device.  
Reseat  
device.  
Unplug the nonfunctioning device from  
the notebook and inspect cables and plugs for  
bent or broken pins or other damage.  
Y
Fix or  
replace  
broken item.  
Clear  
CMOS.  
Any physical  
device detected?  
N
Reattach device.  
Close notebook,  
plug in power,  
and reboot.  
Go to  
Flowchart 2.9,  
No OS Loading.  
Replace hard  
drive.  
N
N
Device  
boots  
properly?  
Device  
boots  
properly?  
Y
Y
Replace NIC.  
If integrated NIC,  
replace system  
board.  
Done  
Done  
Maintenance and Service Guide  
2–23  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Troubleshooting  
Flowchart 2.17—Nonfunctioning Keyboard  
Keyboard  
not operating  
properly.  
Connect notebook  
to good external  
keyboard.  
N
External  
device  
works?  
Replace  
system  
board.  
Y
Reseat internal  
keyboard  
connector  
(if applicable).  
N
Replace internal  
keyboard or  
cable.  
OK?  
Y
Y
Done  
OK?  
Done  
N
Replace  
system  
board.  
2–24  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Troubleshooting  
Flowchart 2.18—Nonfunctioning Pointing Device  
Pointing device  
not operating  
properly.  
Connect notebook  
to good external  
pointing device.  
N
Replace  
system  
board.  
External  
device  
works?  
Y
Reseat internal  
pointing device  
connector  
(if applicable).  
N
Replace internal  
pointing device  
or cable.  
OK?  
Y
Y
Done  
OK?  
Done  
N
Replace  
system  
board.  
Maintenance and Service Guide  
2–25  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Troubleshooting  
Flowchart 2.19—No Network/Modem Connection  
No network  
or modem  
connection.  
N
Replace jack  
or have jack  
activated.  
Network  
or modem  
jack active?  
Y
N
Y
Y
Connect  
to nondigital  
line.  
Digital  
line?  
Y
N
Reload  
drivers and  
reconfigure.  
NIC/modem  
configured  
in OS?  
Done  
OK?  
N
Disconnect all  
power from  
the notebook  
and open.  
Replace  
NIC/modem  
(if applicable).  
Y
Reseat  
NIC/modem  
(if applicable).  
OK?  
Done  
N
Replace  
system  
board.  
2–26  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
3
Illustrated Parts Catalog  
This chapter provides an illustrated parts breakdown and a  
reference for spare part numbers and option part numbers.  
3.1 Serial Number Location  
When ordering parts or requesting information, provide the  
notebook serial number and model number located on the bottom  
of the notebook.  
Serial Number Location  
Maintenance and Service Guide  
3–1  
Download from Www.Somanuals.com. All Manuals Search And Download.  
       
Illustrated Parts Catalog  
3.2 Notebook Major Components  
Notebook Major Components  
3–2  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Illustrated Parts Catalog  
Table 3-1  
Spare Parts: Notebook Major Components  
Spare Part  
Number  
Item Description  
1
Display assemblies  
With carbonite and platinum blue finish for use with  
HP Pavilion zt3000 notebooks  
15.4-inch, WUXGA  
15.4-inch, WSXGA+  
15.4-inch, WXGA  
350084-001  
350127-001  
350126-001  
With carbon finish for use with HP Compaq nx7000 notebooks  
15.4-inch, WUXGA  
15.4-inch, WSXGA+  
15.4-inch, WXGA  
337006-001  
337003-001  
337008-001  
With silver finish for use with Compaq Presario X1000 notebooks  
15.4-inch, WUXGA  
15.4-inch, WSXGA+  
15.4-inch, WXGA  
337005-001  
337004-001  
337007-001  
1a  
Display inverter (includes four display rubber  
screw covers)  
336994-001  
Miscellaneous Plastics Kits  
Contains parts with carbonite and platinum blue  
finish for use with HP Pavilion zt3000 notebooks  
350130-001  
338133-001  
337009-001  
Contains parts with carbon finish for use with  
HP Compaq nx7000 notebooks  
Contains parts with silver finish for use with  
Compaq Presario X1000 notebooks  
Include:  
Switch cover  
PC Card slot space saver  
Docking connector cover  
Hard drive shield  
Hard drive connector  
Hard drive cover  
2a  
2b  
2c  
2d  
2e  
2f  
Notebook feet (not illustrated)  
Maintenance and Service Guide  
3–3  
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
Illustrated Parts Catalog  
Notebook Major Components  
3–4  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Illustrated Parts Catalog  
Table 3-1  
Spare Parts: Notebook Major Components (Continued)  
Spare Part  
Item Description  
Number  
3
Keyboards  
Asia Pacific  
Australia  
Belgium  
Denmark  
France  
Germany  
Greece  
Hong Kong  
International  
Italy  
337016-371  
337016-011  
337016-181  
337016-081  
337016-051  
337016-041  
337016-151  
337016-AC1 Switzerland  
337016-B31  
337016-061  
The Netherlands  
Norway  
People’s Republic  
of China  
Portugal  
Saudi Arabia  
Spain  
337016-331  
337016-091  
337016-AA1  
337016-131  
337016-171  
337016-071  
337016-111  
337016-AB1  
337016-281  
337016-031  
337016-001  
Taiwan  
Thailand  
Korea  
Latin  
337016-AD1 United Kingdom  
United States  
America  
337016-161  
4
5
Speaker covers with cable  
For use with HP Pavilion zt3000 notebooks  
For use with HP Compaq nx7000 and Compaq  
Presario X1000 notebooks  
350122-001  
336973-001  
Top covers (include TouchPad and TouchPad shield)  
For use with HP Pavilion zt3000 notebooks  
For use with HP Compaq nx7000 and Compaq  
Presario X1000 notebooks  
350123-001  
336983-001  
Bluetooth wireless communications board  
338134-001  
336973-001  
(not illustrated)  
Miscellaneous Cable Kit, includes  
6a  
6b  
6c  
Speaker cover cable  
SD Card slot board cable  
Modem board cable  
7
Optical drives  
24X Max DVD-ROM/CD-RW combination drive  
8X Max DVD-ROM drive  
24X Max CD-ROM drive  
336987-001  
336986-001  
336985-001  
Maintenance and Service Guide  
3–5  
Download from Www.Somanuals.com. All Manuals Search And Download.  
           
Illustrated Parts Catalog  
Notebook Major Components  
3–6  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Illustrated Parts Catalog  
Table 3-1  
Spare Parts: Notebook Major Components (Continued)  
Spare Part  
Item Description  
Number  
8
9
VGA board shield (includes thermal pads)  
337013-001  
VGA boards (include thermal pads)  
For use with HP Pavilion zt3000 notebooks  
ATI MOBILITY RADEON 9200 with 64-MB  
video memory  
ATI MOBILITY RADEON 9200 with 32-MB  
video memory  
350129-001  
350128-001  
For use with HP Compaq nx7000 and Compaq  
Presario X1000 notebooks  
ATI MOBILITY RADEON 9200 with 64-MB  
video memory  
ATI MOBILITY RADEON 9200 with 32-MB  
video memory  
ATI MOBILITY RADEON 7500c with 32-MB  
video memory  
336970-001  
336969-001  
336968-001  
10  
11  
System board (includes thermal pads)  
PC Card assembly (not illustrated)  
336964-001  
337014-001  
Processors (include thermal pads)  
Mobile Intel Pentium 4 Processor-M, 1.7-GHz  
Mobile Intel Pentium 4 Processor-M, 1.6-GHz  
Mobile Intel Pentium 4 Processor-M, 1.5-GHz  
Mobile Intel Pentium 4 Processor-M, 1.4-GHz  
Mobile Intel Pentium 4 Processor-M, 1.3-GHz  
345566-001  
337011-001  
337023-001  
337024-001  
337010-001  
12  
13  
Base enclosure (includes infrared lens)  
Left and right wireless antennae with cables  
(not illustrated)  
336960-001  
336959-001  
Left and right speakers (not illustrated)  
337015-001  
Heat sink with fan  
Thermal pad (not illustrated)  
337000-001  
337001-001  
14  
15  
Fan  
336993-001  
336963-001  
SD Card slot board with cable  
Maintenance and Service Guide  
3–7  
Download from Www.Somanuals.com. All Manuals Search And Download.  
               
Illustrated Parts Catalog  
Notebook Major Components  
3–8  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Illustrated Parts Catalog  
Table 3-1  
Spare Parts: Notebook Major Components (Continued)  
Spare Part  
Item Description  
Miscellaneous Doors/Covers Kit, includes:  
RTC battery  
Number  
336984-001  
16a  
16b  
16c  
16d  
RTC battery cover  
Mini PCI compartment cover  
Memory expansion compartment cover  
17  
Mini PCI communications boards  
Mini PCI 802.11b wireless LAN (ROW)  
Mini PCI 802.11b wireless LAN (MOW)  
Mini PCI 802.11g wireless LAN  
336976-001  
336977-001  
350083-001  
18  
Memory expansion boards  
1024 MB DDR  
512 MB DDR  
256 MB DDR  
128 MB DDR  
339099-001  
336998-001  
336997-001  
336996-001  
19  
Hard drives (hard drive cover, shield, and connector included with  
hard drive and in Miscellaneous Plastics Kits)  
80-GB (5400-rpm)  
80-GB (4200-rpm)  
60-GB (5400-rpm)  
60-GB (4200-rpm)  
40-GB (4200-rpm)  
30-GB (4200-rpm)  
350082-001  
336992-001  
336991-001  
336990-001  
336989-001  
350081-001  
20  
21  
Modem board with cable  
336999-001  
336962-001  
Battery pack, 8-cell, 4.4-wH  
Maintenance and Service Guide  
3–9  
Download from Www.Somanuals.com. All Manuals Search And Download.  
           
Illustrated Parts Catalog  
3.3 Miscellaneous Plastics  
Kit Components  
Miscellaneous Plastics Kit Components  
3–10  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
Illustrated Parts Catalog  
Table 3-2  
Miscellaneous Plastics Kit Components  
Spare Part Number 350130-001  
(contains parts with carbonite and platinum blue finish for use  
with HP Pavilion zt3000 notebooks)  
Spare Part Number 338133-001  
(contains parts with carbon finish for use with  
HP Compaq nx7000 notebooks)  
Spare Part Number 337009-001  
(contains parts with silver finish for use with  
Compaq Presario X1000 notebooks)  
Item Description  
1
2
3
4
5
6
7
Switch cover  
PC Card slot space saver  
Docking connector cover  
Notebook feet (7)  
Hard drive cover  
Hard drive shield  
Hard drive connector  
Maintenance and Service Guide  
3–11  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Illustrated Parts Catalog  
3.4 Miscellaneous Cable Kit  
Components  
Miscellaneous Cable Kit Components  
Table 3-3  
Miscellaneous Cable Kit Components  
Spare Part Number 336973-001  
Item Description  
1
2
3
SD Card slot board cable  
Speaker cover cable  
Modem cable  
3–12  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
Illustrated Parts Catalog  
3.5 Miscellaneous Doors/Covers Kit  
Components  
Miscellaneous Doors/Covers Kit Components  
Table 3-4  
Miscellaneous Doors/Covers Kit Components  
Spare Part Number 336984-001  
Item Description  
1
2
3
4
RTC battery  
RTC battery cover  
Memory expansion compartment cover  
Mini PCI compartment cover  
Maintenance and Service Guide  
3–13  
Download from Www.Somanuals.com. All Manuals Search And Download.  
       
Illustrated Parts Catalog  
3.6 Mass Storage Devices  
Mass Storage Devices  
Table 3-5  
Mass Storage Devices  
Spare Part Number Information  
Spare Part  
Number  
Item Description  
1
Optical drives  
24X Max DVD-ROM/CD-RW combination drive  
8X Max DVD-ROM drive  
24X Max CD-ROM drive  
336987-001  
336986-001  
336985-001  
345588-001  
DVD+RW drive  
2
Hard drives (include hard drive bezel and frame)  
80-GB (5400-rpm)  
80-GB (4200-rpm)  
60-GB (5400-rpm)  
60-GB (4200-rpm)  
40-GB (4200-rpm)  
30-GB (4200-rpm)  
350082-001  
336992-001  
336991-001  
336990-001  
336989-001  
350081-001  
USB diskette drive (not illustrated)  
336988-001  
3–14  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
       
Illustrated Parts Catalog  
3.7 Miscellaneous  
Table 3-6  
Miscellaneous (not illustrated)  
Spare Part Information  
Spare Part  
Number  
Description  
AC adapter  
Logo Kits  
338136-001  
For use with HP Pavilion zt3000 notebooks  
For use with HP Compaq nx7000 notebooks  
For use with Compaq Presario X1000 notebooks  
350125-001  
336995-001  
338135-001  
Power cords  
For use with HP Pavilion zt3000 notebooks  
Asia Pacific  
Australia  
Belgium  
Denmark  
Europe  
France  
Germany  
Greece  
Hong Kong  
Italy  
Korea  
Latin America  
The  
350055-371  
350055-011  
350055-181  
350055-081  
350055-021  
350055-051  
350055-041  
350055-151  
350055-AC1  
350055-061  
350055-AD1  
350055-161  
Norway  
People’s  
Republic  
of China  
Portugal  
Saudi Arabia  
Spain  
Switzerland  
Taiwan  
Thailand  
United Kingdom  
United States  
350055-091  
350055-AA1  
350055-131  
350055-171  
350055-071  
350055-111  
350055-AB1  
350055-281  
350055-031  
350055-001  
Netherlands  
350055-331  
Maintenance and Service Guide  
3–15  
Download from Www.Somanuals.com. All Manuals Search And Download.  
       
Illustrated Parts Catalog  
Table 3-6  
Miscellaneous (not illustrated)  
Spare Part Information (Continued)  
Spare Part  
Number  
Description  
Power cords  
For use with HP Compaq nx7000 and Compaq Presario X1000 notebooks  
Australia  
Denmark  
Europe/Middle  
East/Africa  
Italy  
246959-011  
246959-081  
Japan  
Korea  
Switzerland  
United Kingdom  
United States  
246959-291  
246959-AD1  
246959-AG1  
246959-031  
246959-001  
246959-021  
246959-061  
Screw Kit (includes the following screws; refer to  
Appendix C, “Screw Listing,” for more information on  
screw specifications and usage.)  
337012-001  
■ Phillips M2.5×15.0 screw  
■ Phillips M2.5×7.0 screw  
■ Phillips M2.5×5.0 screw  
■ Spring-loaded Phillips M2.0×9.0  
screw  
■ Phillips M2.5×3.5 screw  
■ Phillips M2.5×3.0 screw  
■ Phillips M2.0×3.0 screw  
3–16  
Maintenance and Service Guide  
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4
Removal and Replacement  
Preliminaries  
This chapter provides essential information for proper and safe  
removal and replacement service.  
4.1 Tools Required  
You will need the following tools to complete the removal and  
replacement procedures:  
■
■
■
■
■
Magnetic screwdriver  
Phillips P0 screwdriver  
5.0-mm socket for system board standoffs  
Flat-bladed screwdriver  
Tool kit (includes connector removal tool, loopback plugs,  
and case utility tool)  
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Removal and Replacement Preliminaries  
4.2 Service Considerations  
The following sections include some of the considerations that  
you should keep in mind during disassembly and assembly  
procedures.  
As you remove each subassembly from the notebook, place the  
subassembly (and all accompanying screws) away from the work  
area to prevent damage.  
✎
Plastic Parts  
Using excessive force during disassembly and reassembly can  
damage plastic parts. Use care when handling the plastic parts.  
Apply pressure only at the points designated in the maintenance  
instructions.  
Cables and Connectors  
ÄCAUTION: When servicing the notebook, ensure that cables are  
placed in their proper locations during the reassembly process.  
Improper cable placement can damage the notebook.  
Cables must be handled with extreme care to avoid damage.  
Apply only the tension required to unseat or seat the cables  
during removal and insertion. Handle cables by the connector  
whenever possible. In all cases, avoid bending, twisting, or  
tearing cables. Ensure that cables are routed in such a way that  
they cannot be caught or snagged by parts being removed or  
replaced. Handle flex cables with extreme care; these cables  
tear easily.  
4–2  
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Removal and Replacement Preliminaries  
4.3 Preventing Damage to  
Removable Drives  
Removable drives are fragile components that must be handled  
with care. To prevent damage to the notebook, damage to a  
removable drive, or loss of information, observe the following  
precautions:  
■
■
■
■
Before removing or inserting a hard drive, shut down the  
notebook. If you are unsure whether the notebook is off or in  
Hibernation, turn the notebook on, then shut it down.  
Before removing a diskette drive or optical drive, ensure that  
a diskette or disc is not in the drive. Ensure that the optical  
drive tray is closed.  
Before handling a drive, ensure that you are discharged of  
static electricity. While handling a drive, avoid touching the  
connector.  
Handle drives on surfaces that have at least one inch of  
shock-proof foam.  
■
■
Avoid dropping drives from any height onto any surface.  
After removing a hard drive, CD-ROM drive, or a diskette  
drive, place it in a static-proof bag.  
■
Avoid exposing a hard drive to products that have magnetic  
fields, such as monitors or speakers.  
■
■
Avoid exposing a drive to temperature extremes or liquids.  
If a drive must be mailed, place the drive in a bubble pack  
mailer or other suitable form of protective packaging and  
label the package, “Fragile: Handle With Care.”  
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Removal and Replacement Preliminaries  
4.4 Preventing Electrostatic Damage  
Many electronic components are sensitive to electrostatic  
discharge (ESD). Circuitry design and structure determine the  
degree of sensitivity. Networks built into many integrated circuits  
provide some protection, but in many cases, the discharge  
contains enough power to alter device parameters or melt silicon  
junctions.  
A sudden discharge of static electricity from a finger or other  
conductor can destroy static-sensitive devices or microcircuitry.  
Often the spark is neither felt nor heard, but damage occurs.  
An electronic device exposed to electrostatic discharge might not  
be affected at all and can work perfectly throughout a normal  
cycle. Or the device might function normally for a while, then  
degrade in the internal layers, reducing its life expectancy.  
4.5 Packaging and Transporting  
Precautions  
Use the following grounding precautions when packaging and  
transporting equipment:  
■
■
■
■
■
To avoid hand contact, transport products in static-safe  
containers, such as tubes, bags, or boxes.  
Protect all electrostatic-sensitive parts and assemblies with  
conductive or approved containers or packaging.  
Keep electrostatic-sensitive parts in their containers until the  
parts arrive at static-free workstations.  
Place items on a grounded surface before removing items  
from their containers.  
Always be properly grounded when touching a sensitive  
component or assembly.  
4–4  
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Removal and Replacement Preliminaries  
■
■
Store reusable electrostatic-sensitive parts from assemblies in  
protective packaging or nonconductive foam.  
Use transporters and conveyors made of antistatic belts and  
roller bushings. Ensure that mechanized equipment used for  
moving materials is wired to ground and that proper materials  
are selected to avoid static charging. When grounding is not  
possible, use an ionizer to dissipate electric charges.  
4.6 Workstation Precautions  
Use the following grounding precautions at workstations:  
■
■
■
■
■
■
Cover the workstation with approved static-shielding material  
(refer to Table 4-2).  
Use a wrist strap connected to a properly grounded work  
surface and use properly grounded tools and equipment.  
Use conductive field service tools, such as cutters,  
screwdrivers, and vacuums.  
When using fixtures that must directly contact dissipative  
surfaces, only use fixtures made of static-safe materials.  
Keep the work area free of nonconductive materials, such as  
ordinary plastic assembly aids and Styrofoam.  
Handle electrostatic-sensitive components, parts, and  
assemblies by the case or PCM laminate. Handle these items  
only at static-free workstations.  
■
■
Avoid contact with pins, leads, or circuitry.  
Turn off power and input signals before inserting or removing  
connectors or test equipment.  
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Removal and Replacement Preliminaries  
4.7 Grounding Equipment and  
Methods  
Grounding equipment must include either a wrist strap or a foot  
strap at a grounded workstation.  
■
When seated, wear a wrist strap connected to a grounded  
system. Wrist straps are flexible straps with a minimum of  
one megohm 10% resistance in the ground cords. To  
provide proper ground, wear a strap snugly against the skin  
at all times. On grounded mats with banana-plug connectors,  
use alligator clips to connect a wrist strap.  
■
When standing, use foot straps and a grounded floor mat.  
Foot straps (heel, toe, or boot straps) can be used at standing  
workstations and are compatible with most types of shoes  
or boots. On conductive floors or dissipative floor mats, use  
foot straps on both feet with a minimum of one megohm  
resistance between the operator and ground. To be effective,  
the conductive strips must be worn in contact with the skin.  
Other grounding equipment recommended for use in preventing  
electrostatic damage includes:  
■
■
■
■
■
Antistatic tape  
Antistatic smocks, aprons, and sleeve protectors  
Conductive bins and other assembly or soldering aids  
Nonconductive foam  
Conductive tabletop workstations with ground cords of  
one megohm resistance  
■
Static-dissipative tables or floor mats with hard ties to  
the ground  
■
■
■
■
Field service kits  
Static awareness labels  
Material-handling packages  
Nonconductive plastic bags, tubes, or boxes  
4–6  
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■
■
Metal tote boxes  
Electrostatic voltage levels and protective materials  
Table 4-1 shows how humidity affects the electrostatic voltage  
levels generated by different activities.  
Table 4-1  
Typical Electrostatic Voltage Levels  
Relative Humidity  
Event  
10%  
40%  
55%  
Walking across carpet  
35,000 V  
12,000 V  
6,000 V  
2,000 V  
11,500 V  
14,500 V  
26,500 V  
21,000 V  
15,000 V  
5,000 V  
800 V  
7,500 V  
3,000 V  
400 V  
Walking across vinyl floor  
Motions of bench worker  
Removing DIPS from plastic tube  
Removing DIPS from vinyl tray  
Removing DIPS from Styrofoam  
Removing bubble pack from PCB  
Packing PCBs in foam-lined box  
700 V  
400 V  
4,000 V  
5,000 V  
20,000 V  
11,000 V  
2,000 V  
3,500 V  
7,000 V  
5,000 V  
A product can be degraded by as little as 700 V.  
✎
Table 4-2 lists the shielding protection provided by antistatic bags  
and floor mats.  
Table 4-2  
Static-Shielding Materials  
Material  
Use  
Voltage Protection Level  
Antistatic plastic  
Carbon-loaded plastic  
Metallized laminate  
Bags  
1,500 V  
7,500 V  
5,000 V  
Floor mats  
Floor mats  
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5
Removal and Replacement  
Procedures  
This chapter provides removal and replacement procedures.  
There are 50 Phillips screws, in nine different sizes, that must be  
removed, replaced, and/or loosened when servicing the notebook.  
Make special note of each screw size and location during removal  
and replacement.  
Refer to Appendix C, “Screw Listing,” for detailed information  
on screw sizes, locations, and usage.  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
5.1 Serial Number  
Report the notebook serial number to HP when requesting  
information or ordering spare parts. The serial number is located  
on the bottom of the notebook.  
Serial Number Location  
5–2  
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Removal and Replacement Procedures  
5.2 Disassembly Sequence Chart  
Use the following chart to determine the section number to be  
referenced when removing notebook components.  
Disassembly Sequence Chart  
# of Screws  
Section  
Description  
Removed  
5.3  
Preparing the notebook for disassembly  
Battery pack  
0
2
4
0
1
1
0
1
2
0
4
1
4
0
7
16  
2
2
2
0
1
Hard drive  
Hard drive cover and shield  
Notebook feet  
5.4  
5.5  
Memory expansion board  
Mini PCI communications board  
RTC battery  
5.6  
5.7  
5.8  
Optical drive  
5.9  
Keyboard  
5.10  
5.11  
5.12  
5.13  
5.14  
5.15  
5.16  
5.17  
5.18  
5.19  
5.20  
5.21  
Switch cover  
Speaker cover  
Fan  
Heat sink  
Processor  
Display assembly  
Top cover  
Bluetooth board  
SD Card slot board and cable  
VGA board and shield  
Modem board and cable  
System board  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
5.3 Preparing the Notebook for  
Disassembly  
Before you begin any removal or installation procedures:  
1. Save your work, exit all applications, and shut down the  
notebook. If you are not sure whether the notebook is off or  
in Hibernation, briefly press the power button. If your work  
returns to the screen, save your work, exit all applications,  
and then shut down the notebook.  
2. Disconnect all external devices connected to the notebook.  
3. Disconnect the power cord.  
4. Remove the battery pack by following these steps:  
Spare Part Number Information  
Battery pack, 8-cell, 4.4-wH  
336962-001  
a. Turn the notebook upside down, with the rear panel  
facing you.  
5–4  
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Removal and Replacement Procedures  
b. Slide and hold 1 the battery release latch to the right. The  
front edge of the battery pack releases from the notebook.  
c. Lift the front edge of the battery pack up and swing it  
back 2.  
Removing the Battery Pack  
d. Remove the battery pack.  
Reverse the above procedure to install the battery pack.  
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Spare Part Number Information  
Hard drives (hard drive cover, shield, and connector included with  
hard drive and in Miscellaneous Plastics Kits)  
80-GB (5400-rpm)  
80-GB (4200-rpm)  
60-GB (5400-rpm)  
60-GB (4200-rpm)  
40-GB (4200-rpm)  
30-GB (4200-rpm)  
350082-001  
336992-001  
336991-001  
336990-001  
336989-001  
350081-001  
5. Remove the hard drive by following these steps:  
a. Turn the notebook upside down, with the front  
facing you.  
b. Remove the two PM2.5×9.5 screws 1 that secure the  
hard drive to the notebook.  
c. Use the notch 2 on the hard drive cover to lift the rear  
edge of the hard drive up and swing it forward 3.  
Removing the Hard Drive  
d. Remove the hard drive.  
5–6  
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Removal and Replacement Procedures  
ÄCAUTION: The hard drive cover should be removed only if it is  
damaged and must be replaced. Unnecessarily removing the cover can  
result in damage to the cover and hard drive and loss of information.  
e. Remove the four PM2.5×3.5 screws 1 that secure the  
hard drive to the hard drive cover and shield.  
f. Remove the hard drive shield 2 and connector 3 from  
the hard drive.  
g. Separate the hard drive from the hard drive cover 4.  
Removing the Hard Drive from the Hard Drive Cover  
The hard drive cover, shield, and connector are included with the  
hard drive and also in the Miscellaneous Plastics Kits, spare part  
number 350130-001 for HP Pavilion zt3000 models, spare part  
number 338133-001 for HP Compaq nx7000 models, and spare  
part number 337009-001 for Compaq Presario X1000 models.  
✎
Reverse the above procedure to install the hard drive.  
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Removal and Replacement Procedures  
5.4 Notebook Feet  
The notebook feet are adhesive-backed rubber pads, and are  
included in the Miscellaneous Plastics Kits, spare part number  
350130-001 for HP Pavilion zt3000 models, spare part number  
338133-001 for HP Compaq nx7000 models, and spare part  
number 337009-001 for Compaq Presario X1000 models. The  
notebook feet attach to the base enclosure as indicated in the  
following illustration.  
Replacing the Notebook Feet  
5–8  
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Removal and Replacement Procedures  
5.5 Memory Expansion Board  
Spare Part Number Information  
1024-MB DDR memory expansion board  
336909-001  
336998-001  
336997-001  
336996-001  
512-MB DDR memory expansion board  
256-MB DDR memory expansion board  
128-MB DDR memory expansion board  
1. Prepare the notebook for disassembly (Section 5.3).  
2. Turn the notebook upside down, with the front facing you.  
3. Loosen the PM2.5×5.0 screw 1 that secures the memory  
expansion compartment cover to the notebook.  
4. Lift the front edge of the cover up 2 and swing it back.  
Removing the Memory Expansion Compartment Cover  
5. Remove the cover.  
The memory expansion compartment cover is included in the  
Miscellaneous Doors/Covers Kit, spare part number 336984-001.  
✎
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6. Spread the retaining tabs 1 that secure the memory  
expansion board to the socket. The board rises up at  
a 45-degree angle.  
7. Pull the board away from the socket at a 45-degree angle 2.  
Removing the Memory Expansion Board  
Reverse the above procedure to install a memory expansion  
board.  
5–10  
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Removal and Replacement Procedures  
5.6 Mini PCI Communications Board  
Spare Part Number Information  
Mini PCI 802.11b wireless LAN (ROW)  
Mini PCI 802.11b wireless LAN (MOW)  
Mini PCI 802.11g wireless LAN  
336976-001  
336977-001  
350083-001  
1. Prepare the notebook for disassembly (Section 5.3).  
2. Turn the notebook upside down, with the front facing you.  
3. Loosen the PM2.5×5.0 screw 1 that secures the Mini PCI  
compartment cover to the notebook.  
4. Lift the rear edge of the cover up 2 and swing it forward.  
Removing the Mini PCI Compartment Cover  
5. Remove the cover.  
The Mini PCI compartment cover is included in the  
Miscellaneous Doors/Covers Kit, spare part number 336984-001.  
✎
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Removal and Replacement Procedures  
6. Disconnect the two antenna cables from the terminals on  
the Mini PCI communications board 1. Note that the longer  
of the two cables should be connected to the left antenna  
terminal (marked “AUX”) and the shorter cable should be  
connected to the right terminal (marked “MAIN”).  
7. Spread the retaining tabs 2 that secure the memory  
expansion board to the socket. The board rises up at  
a 45-degree angle.  
8. Pull the board away from the socket at a 45-degree angle 3.  
Removing the Mini PCI Communications Board  
Reverse the above procedure to install a Mini PCI  
communications board.  
5–12  
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5.7 RTC Battery  
The RTC battery and RTC battery cover are included in the  
Miscellaneous Doors/Covers Kit, spare part number 336984-001.  
✎
1. Prepare the notebook for disassembly (Section 5.3).  
2. Turn the notebook upside down, with the front facing you.  
3. Insert a flat-bladed tool into the notch 1 on the front edge  
of the RTC battery cover and separate the front edge of the  
cover from the notebook.  
4. Remove the RTC battery from the socket on the system  
board 2.  
Removing the RTC battery  
Reverse the above procedure to install an RTC battery.  
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Removal and Replacement Procedures  
5.8 Optical Drive  
Spare Part Number Information  
24X Max DVD-ROM/CD-RW combination drive  
8X Max DVD-ROM drive  
24X Max CD-ROM drive  
336987-001  
336986-001  
336985-001  
1. Prepare the notebook for disassembly (Section 5.3).  
2. Turn the notebook upside down, with the front facing you.  
3. Remove the PM2.5×9.5 screw 1 that secures the optical  
drive to the notebook.  
4. Insert a slender tool into the slot in the hard drive bay and  
push to the right to disengage the optical drive from the  
notebook 2.  
Removing the Optical Drive  
5. Remove the optical drive.  
Reverse the above procedure to install an optical drive.  
5–14  
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Removal and Replacement Procedures  
5.9 Keyboard  
Spare Part Number Information  
Asia Pacific  
Australia  
Belgium  
Denmark  
France  
Germany  
Greece  
Hong Kong  
International  
Italy  
337016-371  
337016-011  
337016-181  
337016-081  
337016-051  
337016-041  
337016-151  
337016-AC1 Switzerland  
337016-B31  
337016-061  
The Netherlands  
Norway  
People’s Republic  
of China  
Portugal  
Saudi Arabia  
Spain  
337016-331  
337016-091  
337016-AA1  
337016-131  
337016-171  
337016-071  
337016-111  
337016-AB1  
337016-281  
337016-031  
337016-001  
Taiwan  
Thailand  
Korea  
Latin America  
337016-AD1 United Kingdom  
337016-161 United States  
1. Prepare the notebook for disassembly (Section 5.3).  
2. Turn the notebook upside down, with the front facing you.  
3. Remove the two PM2.5×15.0 screws that secure the keyboard  
to the base enclosure.  
Removing the Keyboard Screws  
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Removal and Replacement Procedures  
4. Turn the notebook right-side up with the front facing you.  
5. Open the notebook.  
6. Slide the four notches on the top edge of the keyboard  
toward you.  
Releasing the Keyboard  
5–16  
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7. Lift the rear edge of the keyboard, swing it up and forward 1,  
and rest it on the top cover.  
8. Release the ZIF connector 2 to which the keyboard cable  
is attached and disconnect the keyboard cable 3 from the  
system board.  
Disconnecting the Keyboard Cable  
9. Remove the keyboard.  
Reverse the above procedure to install the keyboard.  
After the keyboard is removed, the internal memory expansion  
board connector is accessible. Refer to the “Memory Expansion  
Board” section for instructions on removing the internal memory  
expansion board.  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
5.10 Switch Cover  
The switch cover is included in the Miscellaneous Plastics Kits,  
spare part number 350130-001 for HP Pavilion zt3000 models,  
spare part number 338133-001 for HP Compaq nx7000 models,  
and spare part number 337009-001 for Compaq Presario X1000  
models.  
✎
1. Prepare the notebook for disassembly (Section 5.3).  
2. Remove the keyboard (Section 5.9).  
3. Insert a flat-bladed tool under the outside edges of the hinge  
cover areas and lift up to disengage the left and right sides of  
the cover from the notebook.  
4. Remove the switch cover.  
Removing the Switch Cover  
Reverse the above procedure to install the switch cover.  
5–18  
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Removal and Replacement Procedures  
5.11 Speaker Cover  
Spare Part Number Information  
Speaker cover with cable  
For use with HP Pavilion zt3000 notebooks  
For use with HP Compaq nx7000 and  
Compaq Presario X1000 notebooks  
350122-001  
336973-001  
The speaker cover cable is also included in the Miscellaneous  
Cable Kit, spare part number 336973-001.  
1. Prepare the notebook for disassembly (Section 5.3).  
2. Remove the keyboard (Section 5.9).  
3. Remove the switch cover (Section 5.10).  
4. Disconnect the audio cable 1 from the system board.  
5. Remove the three PM2.5×5.0 screws 2 and the  
PM2.5×3.0 screw 3 that secure the speaker cover to the  
notebook.  
Removing the Speaker Cover Screws  
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Removal and Replacement Procedures  
6. Lift the left side of the speaker cover shield and swing it up  
and slightly to the right 1.  
7. Slide the speaker cover back 2 to disengage it from the  
notebook.  
8. Remove the speaker cover.  
Removing the Speaker Cover  
Reverse the above procedure to install the speaker cover.  
5–20  
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5.12 Fan  
Spare Part Number Information  
Fan  
336993-001  
The fan is also included with the heat sink, spare part number 337000-001.  
1. Prepare the notebook for disassembly (Section 5.3).  
2. Remove the keyboard (Section 5.9).  
3. Remove the switch cover (Section 5.10).  
4. Remove the speaker cover (Section 5.11).  
5. Disconnect the fan cable 1 from the system board.  
6. Remove the PM2.5×5.0 screw 2 that secures the fan  
to the base enclosure.  
7. Remove the fan 3.  
Removing the Fan  
Reverse the above procedure to install the fan.  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
5.13 Heat Sink  
Spare Part Number Information  
Heat sink with fan  
Thermal pad  
337000-001  
337001-001  
1. Prepare the notebook for disassembly (Section 5.3) and  
remove the following components:  
❏
❏
❏
❏
Keyboard (Section 5.9)  
Switch cover (Section 5.10)  
Speaker cover (Section 5.11)  
Fan (Section 5.12)  
2. Remove the four PM2.0×9.0 spring-loaded shoulder  
screws 1 that secure the heat sink to the notebook.  
3. Lift the front edge of the heat sink 2 and slide the heat  
sink out of the notebook at an angle 3.  
Removing the Heat Sink  
5–22  
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Removal and Replacement Procedures  
Carefully clean any thermal grease residue from the heat sink 1  
and processor surfaces 2 each time you remove the heat sink.  
Apply new thermal grease to both surfaces.  
✎
Removing the Thermal Grease From the Heat Sink and Processor  
Reverse the above procedure to install the heat sink.  
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5.14 Processor  
Spare Part Number Information  
Mobile Intel Pentium 4 Processor-M, 1.7-GHz  
Mobile Intel Pentium 4 Processor-M, 1.6-GHz  
Mobile Intel Pentium 4 Processor-M, 1.5-GHz  
Mobile Intel Pentium 4 Processor-M, 1.4-GHz  
Mobile Intel Pentium 4 Processor-M, 1.3-GHz  
345566-001  
337011-001  
337023-001  
337024-001  
337010-001  
1. Prepare the notebook for disassembly (Section 5.3) and  
remove the following components:  
❏
❏
❏
❏
❏
Keyboard (Section 5.9)  
Switch cover (Section 5.10)  
Speaker cover (Section 5.11)  
Fan (Section 5.12)  
Heat sink (Section 5.13)  
5–24  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
2. Use a flat-bladed tool to turn the processor locking screw 1  
one-quarter turn counterclockwise.  
3. Lift the processor straight up 2 and remove it.  
Note that the gold triangle 3 should be in the lower right corner  
when installing the processor.  
✎
Removing the Processor  
Reverse the above procedure to install the processor.  
Maintenance and Service Guide  
5–25  
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Removal and Replacement Procedures  
5.15 Display Assembly  
Spare Part Number Information  
With carbonite and platinum blue finish for use with  
HP Pavilion zt3000 notebooks  
15.4-inch, WUXGA  
15.4-inch, WSXGA+  
15.4-inch, WXGA  
350084-001  
350127-001  
350126-001  
With carbon finish for use with HP Compaq nx7000 notebooks  
15.4-inch, WUXGA  
15.4-inch, WSXGA+  
337006-001  
337003-001  
337008-001  
15.4-inch, WXGA  
With silver finish for use with Compaq Presario X1000  
notebooks  
15.4-inch, WUXGA  
15.4-inch, WSXGA+  
15.4-inch, WXGA  
337005-001  
337004-001  
337007-001  
Display inverter (includes four display rubber screw covers)  
336994-001  
1. Prepare the notebook for disassembly (Section 5.3).  
2. Remove the keyboard (Section 5.9).  
3. Remove the switch cover (Section 5.10).  
5–26  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
4. Remove the PM2.5×15.0 screw 1 that secures the display  
cable to the base enclosure.  
5. Disconnect the display video cable 2 from the system board.  
Disconnecting the Display Cable  
Maintenance and Service Guide  
5–27  
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Removal and Replacement Procedures  
6. Close the notebook and turn the notebook upside down, with  
the rear panel facing you.  
7. Remove the following screws:  
❏
Two PM2.5×9.5 screws 1 that secure the display  
assembly to the base enclosure through the bottom of hte  
top cover  
❏
❏
Three PM2.5×7.0 screws 2 that secure the display  
assembly to the base enclosure through the rear panel  
One PM2.5×5.0 screw 3 that secures the display  
assembly to the base enclosure through the rear panel  
Removing the Display Screws  
5–28  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
8. Turn the notebook right-side up with the front facing you.  
9. Open the display to the fully upright position.  
10. Lift the display assembly straight up and remove it.  
Removing the Display Assembly  
Reverse the above procedure to install the display assembly.  
Maintenance and Service Guide  
5–29  
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Removal and Replacement Procedures  
5.16 Top Cover  
Spare Part Number Information  
Top cover (includes TouchPad and TouchPad shield)  
For use with HP Pavilion zt3000 notebooks  
For use with HP Compaq nx7000 and  
Compaq Presario X1000 notebooks  
350123-001  
336983-001  
When replacing the top cover, determine if a Bluetooth board is  
installed in the defective top cover. If a board is installed, remove  
it from the defective top cover and install it in the replacement top  
cover. Refer to Section 5.17, “Bluetooth Board,” for instructions  
on removing and installing a Bluetooth board.  
✎
1. Prepare the notebook for disassembly (Section 5.3).  
2. Disconnect the wireless antenna cables from the Mini PCI  
communications board (Section 5.6).  
3. Remove the following components:  
❏
❏
❏
❏
❏
Optical drive (Section 5.8)  
Keyboard (Section 5.9)  
Switch cover (Section 5.10)  
Speaker cover (Section 5.11)  
Display assembly (Section 5.15)  
4. Turn the notebook upside down, with the front facing you.  
5–30  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
5. Remove the following screws:  
❏
Three PM2.5×9.5 screws 1 along the front edge of  
the notebook  
❏
❏
❏
Two PM2.5×5.0 screws 2 in the hard drive bay  
Six PM2.5×15.0 screws 3  
One PM2.5×9.5 screw 4 behind the hard drive bay  
Removing the Top Cover Screws  
Maintenance and Service Guide  
5–31  
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Removal and Replacement Procedures  
6. Turn the notebook right-side up with the rear panel  
facing you.  
7. Release the ZIF connector 1 to which the TouchPad cable  
is attached and disconnect the TouchPad cable 2 from the  
system board.  
8. Route the two antenna cables 3 out of the hole in the system  
board.  
Disconnecting the TouchPad Cable and Routing the Wireless  
Antenna Cables  
5–32  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
9. If connected, disconnect the Bluetooth board cable 1 from  
the system board.  
10. Disconnect the left 2 and right speaker cables 3 from the  
system board.  
Disconnecting the Bluetooth Wireless Module and  
Speaker Cables  
Maintenance and Service Guide  
5–33  
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Removal and Replacement Procedures  
11. Position the notebook so the front faces forward.  
12. Remove the following screws:  
❏
❏
❏
Two PM2.5×7.0 screws 1 that secure the top cover to the  
base enclosure  
One PM2.0×3.0 screw 2 that secures the top cover and  
modem to the base enclosure  
One PM2.5×5.0 screw 3 that secures the top cover to the  
base enclosure above the USB connector  
Removing the Top Cover Screws  
5–34  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
13. Lift the back edge of the top cover 1 and swing it forward to  
disengage it from the base enclosure.  
14. Remove the top cover 2.  
Removing the Top Cover  
Reverse the above procedure to install the top cover.  
Maintenance and Service Guide  
5–35  
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Removal and Replacement Procedures  
5.17 Bluetooth Board  
Spare Part Number Information  
Bluetooth wireless communications board  
338134-01  
1. Prepare the notebook for disassembly (Section 5.3) and  
remove the following components:  
❏
❏
❏
❏
❏
❏
❏
Mini PCI communications board (Section 5.6)  
Optical drive (Section 5.8)  
Keyboard (Section 5.9)  
Switch cover (Section 5.10)  
Speaker cover (Section 5.11)  
Display assembly (Section 5.15)  
Top cover (Section 5.16)  
2. Turn the top cover right-side up with the TouchPad  
facing you.  
5–36  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
3. Disconnect the Bluetooth board cable 1 from the Bluetooth  
board.  
The Bluetooth board cable is included in the Miscellaneous  
Cable Kit, spare part number 336973-001.  
✎
4. Remove the two PM1.5×3.0 screws 2 that secure the  
Bluetooth board to the top cover.  
5. Slide the Bluetooth board forward 3, then lift it up 4 and  
remove it from the top cover.  
Removing the Bluetooth Board  
Reverse the above procedure to install the Bluetooth board.  
Maintenance and Service Guide  
5–37  
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Removal and Replacement Procedures  
5.18 SD Card Slot Board and Cable  
Spare Part Number Information  
SD Card slot board with cable  
336963-001  
The SD Card slot board cable is also included in the Miscellaneous Cable Kit,  
spare part number 336973-001.  
1. Prepare the notebook for disassembly (Section 5.3) and  
remove the following components:  
❏
❏
❏
❏
❏
❏
❏
Mini PCI communications board (Section 5.6)  
Optical drive (Section 5.8)  
Keyboard (Section 5.9)  
Switch cover (Section 5.10)  
Speaker cover (Section 5.11)  
Display assembly (Section 5.15)  
Top cover (Section 5.16)  
5–38  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
2. Disconnect the SD Card slot board cable 1 from the system  
board.  
3. Remove the PM2.5×5.0 screw 2 that secures the SD Card  
slot board to the notebook.  
4. Remove the PM2.5×5.0 screw 3 that secures the SD Card  
slot board cable ground loop to the notebook.  
5. Remove the SD Card slot board and cable.  
Removing the SD Card Slot Board and Cable  
Reverse the above procedure to install the SD Card slot board  
and cable.  
Maintenance and Service Guide  
5–39  
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Removal and Replacement Procedures  
5.19 VGA Board and Shield  
Spare Part Number Information  
VGA boards (include thermal pads)  
For use with HP Pavilion zt3000 notebooks  
ATI MOBILITY RADEON 9200 with 64-MB video memory  
ATI MOBILITY RADEON 9200 with 32-MB video memory  
350129-001  
350128-001  
For use with HP Compaq nx7000 and  
Compaq Presario X1000 notebooks  
ATI MOBILITY RADEON 9200 with 64 -MB video memory  
ATI MOBILITY RADEON 9200 with 32-MB video memory  
336970-001  
336969-001  
ATI MOBILITY RADEON 7500c with 32-MB video memory 336968-001  
VGA board shield (includes thermal pads) 337017-001  
1. Prepare the notebook for disassembly (Section 5.3) and  
remove the following components:  
❏
❏
❏
❏
❏
❏
❏
Mini PCI communications board (Section 5.6)  
Optical drive (Section 5.8)  
Keyboard (Section 5.9)  
Switch cover (Section 5.10)  
Speaker cover (Section 5.11)  
Display assembly (Section 5.12)  
Top cover (Section 5.16)  
5–40  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
2. Remove the PM2.5×15.0 1 and PM2.0×3.0 2 screws that  
secure the VGA board shield to the base enclosure.  
3. Lift the upper left corner of the VGA board 3 to disconnect  
it from the system board.  
4. Remove the VGA board and shield 4.  
5. Disengage the shield clips 5 to remove the VGA board from  
the shield.  
Removing the VGA Board and Shield  
Maintenance and Service Guide  
5–41  
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Removal and Replacement Procedures  
6. The VGA shield thermal pad 1 and VGA board thermal  
pad 2 assist in cooling the notebook. Inspect these pads  
and replace if necessary each time the shield is removed.  
Replacing the Thermal Pads on the VGA Board and Shield  
Reverse the above procedure to install the VGA board and shield.  
5.20 Modem and Cable  
Spare Part Number Information  
Modem board with cable  
336999-001  
The modem board cable is also included in the Miscellaneous Cable Kit,  
spare part number 3361973-001.  
1. Prepare the notebook for disassembly (Section 5.3) and  
remove the following components:  
❏
❏
❏
❏
Mini PCI communications board (Section 5.6)  
Optical drive (Section 5.8)  
Keyboard (Section 5.9)  
Switch cover (Section 5.10)  
5–42  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
❏
❏
❏
❏
Speaker cover (Section 5.11)  
Display assembly (Section 5.15)  
Top cover (Section 5.16)  
VGA board and shield (Section 5.19)  
2. Disconnect the modem cable 1 from the system board.  
3. Lift the left side of the modem board 2 to disconnect it from  
the system board.  
4. Remove the modem board.  
Removing the Modem Board and Cable  
Reverse the above procedure to install the modem and cable.  
Maintenance and Service Guide  
5–43  
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Removal and Replacement Procedures  
5.21 System Board  
Spare Part Number Information  
System board (includes thermal pads)  
PC Card assembly (removal not documented)  
336964-001  
337014-001  
When replacing the system board, ensure that the following  
components are removed from the defective system board and  
installed on the replacement system board:  
✎
■
■
■
■
■
■
Memory expansion boards (Section 5.5)  
Mini PCI communications board (Section 5.6)  
RTC battery (Section 5.7)  
Processor (Section 5.14)  
VGA board and shield (Section 5.19)  
Modem and modem cable (Section 5.20)  
1. Prepare the notebook for disassembly (Section 5.3) and  
remove the following components:  
❏
❏
❏
❏
❏
❏
Optical drive (Section 5.8)  
Keyboard (Section 5.9)  
Switch cover (Section 5.10)  
Speaker cover (Section 5.11)  
Display assembly (Section 5.12)  
Top cover (Section 5.16)  
5–44  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
2. Disconnect the SD Card slot board cable 1 from the system  
board.  
3. Remove the PM2.5×5.0 screw 2 that secures the SD Card  
slot board cable ground loop to the base enclosure and the  
PM2.5×5.0 screw 3 that secures the system board to the base  
enclosure.  
Removing the System Board Screws  
Maintenance and Service Guide  
5–45  
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Removal and Replacement Procedures  
4. Lift the right side of the system board approximately  
1 inch 1. If necessary, flex the back edge of the base  
enclosure out so that the parallel 2 and serial connectors 3  
clear the base enclosure.  
5. Slide the system board to the right at an angle 4.  
6. Remove the system board.  
Removing the System Board  
Reverse the above procedure to install the system board.  
5–46  
Maintenance and Service Guide  
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6
Specifications  
This chapter provides physical and performance specifications.  
Table 6-1  
Notebook  
Dimensions  
Height  
Width  
Depth  
3.45 cm  
25.40 cm  
35.56 cm  
1.4 in  
10.0 in  
14.0 in  
Weight (varies by configuration)  
2.95 kg  
Stand-alone power requirements  
6.5 lbs  
Nominal operating  
voltage  
Average operating  
power  
14.4 VDC  
15.8 W  
Peak operating power 38.0 W  
Power in Standby  
mode  
Power in Hibernation  
mode  
< 800 mW  
< 100 mW  
Temperature  
Operating (not writing  
optical)  
Operating (writing  
optical)  
0°C to 35°C  
5°C to 35°C  
-20°C to 60°C  
32°F to 95°F  
41°F to 95°F  
-4°F to 140°F  
Nonoperating  
Maintenance and Service Guide  
6–1  
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Specifications  
Table 6-1  
Notebook (Continued)  
Relative humidity (noncondensing)  
Operating  
Nonoperating  
10% to 90%  
5% to 95%, 38.7°C (101.6°F) maximum wet bulb  
temperature  
Altitude (unpressurized)  
Operating (14.7 to  
10.1 psia)  
Nonoperating (14.7 to  
4.4 psia)  
-15.24 to 3,048 m  
-15.24 to 12,192 m  
-50 to 10,000 ft  
-50 to 40,000 ft  
Shock  
Operating  
Nonoperating  
10 g, 11 ms, half-sine  
175 g, 2 ms, half-sine  
Applicable product safety standards specify thermal limits for plastic  
surfaces. The notebook operates well within this range of  
temperatures.  
✎
6–2  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Specifications  
Table 6-2  
15.4-inch, Wide UXGA, TFT Display  
Dimensions  
Height  
Width  
Diagonal  
20.7 cm  
33.1 cm  
39.1 cm  
8.1 in  
13.0 in  
15.4 in  
Number of colors  
Contrast ratio  
Brightness  
up to 16.8 million  
300:1  
170 nits typical  
Pixel resolution  
Pitch  
Format  
0.173 × 0.173 mm  
1920 × 1200  
Configuration  
RGB vertical stripe  
Backlight  
Edge lit  
80 × 25  
Character display  
Viewing angle  
+/- 55° horizontal, +/- 45° vertical typical  
Maintenance and Service Guide  
6–3  
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Specifications  
Table 6-3  
15.4-inch, Wide SXGA+, TFT Display  
Dimensions  
Height  
Width  
Diagonal  
20.7 cm  
33.1 cm  
39.1 cm  
8.1 in  
13.0 in  
15.4 in  
Number of colors  
Contrast ratio  
Brightness  
up to 16.8 million  
200:1  
180 nits typical  
Pixel resolution  
Pitch  
Format  
0.197 × 0.197 mm  
1680 × 1050  
Configuration  
RGB vertical stripe  
Backlight  
Edge lit  
80 × 25  
Character display  
Viewing angle  
+/- 65° horizontal, +/- 50° vertical typical  
6–4  
Maintenance and Service Guide  
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Specifications  
Table 6-4  
15.4-inch, Wide XGA+, TFT Display  
Dimensions  
Height  
Width  
Diagonal  
20.7 cm  
33.1 cm  
39.1 cm  
8.1 in  
13.0 in  
15.4 in  
Number of colors  
Contrast ratio  
Brightness  
up to 16.8 million  
200:1  
180 nits typical  
Pixel resolution  
Pitch  
Format  
0.259 × 0.259 mm  
1280 × 800  
Configuration  
RGB vertical stripe  
Backlight  
Edge lit  
80 × 25  
Character display  
Viewing angle  
+/- 65° horizontal, +/- 50° vertical typical  
Maintenance and Service Guide  
6–5  
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Specifications  
Table 6-5  
Hard Drives  
80-GB  
60-GB  
(5400-  
rpm)  
60-GB  
(4200-  
rpm)  
40-GB  
User capacity  
80-GB  
60-GB  
40-GB  
30-GB  
1
per drive  
Dimensions  
Height  
Width  
Weight  
9.5 mm  
70 mm  
99 g  
9.5 mm  
70 mm  
102 g  
9.5 mm  
70 mm  
99 g  
9.5 mm  
70 mm  
99 g  
Interface type  
Transfer rate  
ATA-5  
ATA-5  
ATA-5  
ATA-5  
Synchronous  
(maximum)  
Security  
100 MB/  
sec  
100 MB/  
sec  
100 MB/  
sec  
100 MB/  
sec  
ATA security ATA security ATA security ATA security  
Seek times (typical read, including setting)  
Single track  
Average  
Maximum  
3 ms  
13 ms  
24 ms  
3 ms  
13 ms  
24 ms  
3 ms  
13 ms  
24 ms  
3 ms  
13 ms  
24 ms  
2
156,301,488  
4200 rpm  
117,210,240  
5400 rpm  
78,140,160  
4200 rpm  
58,605,120  
4200 rpm  
Logical blocks  
Disk rotational  
speed  
Operating  
temperature  
5°C to 55°C  
(41°F to  
131°F)  
5°C to 55°C  
(41°F to  
131°F)  
5°C to 55°C  
(41°F to  
131°F)  
5°C to 55°C  
(41°F to  
131°F)  
1
1 GB = 1,073,741,824 bytes.  
2
Actual drive specifications may differ slightly.  
Certain restrictions and exclusions apply. Consult the HP Customer Support  
Center for details.  
6–6  
Maintenance and Service Guide  
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Specifications  
Table 6-6  
External AC Adapter  
Weight  
.304 kg  
0.67 lb  
Power supply  
Rated input voltage  
Rated input current  
Rated frequency  
100 to 240 VAC RMS  
1.7 A RMS  
47 to 63 Hz  
Table 6-7  
8-cell, Primary Li-Ion Battery Pack  
Dimensions  
Height  
Width  
Depth  
Weight  
13.4 cm  
9.2 cm  
1.9 cm  
.43 kg  
5.25 in  
3.63 in  
.75 in  
.96 lb  
Energy  
Voltage  
Amp-hour capacity  
Watt-hour capacity  
14.8 V  
4.4 aH  
64 wH  
Temperature  
Operating  
Nonoperating  
0°C to 60°C  
-20°C to 60°C  
32°F to 140°F  
-4°F to 104°F  
Recharge time  
System in off mode or  
Standby  
System on (depending  
on system power  
consumption)  
2 to 3 hours  
2 to 5 hours  
Maintenance and Service Guide  
6–7  
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Specifications  
Table 6-8  
24X DVD/CD-RW Drive  
Applicable disc  
DVD-5, DVD-9, DVD-10  
CD-ROM (Mode 1 and 2)  
CD Digital Audio  
CD-XA ready (Mode 2, Form 1 and 2)  
CD-I ready (Mode 2, Form 1 and 2)  
CD-R (read only)  
CD Plus  
Photo CD (single/multisession)  
CD-Bridge  
Center hole diameter  
Disc diameter  
1.5 cm  
0.59 in  
Standard disc  
Mini disc  
12 cm  
8 cm  
4.72 in  
3.15 in  
Disc thickness  
Track pitch  
1.2 mm  
0.74 µm  
0.047 in  
Access time  
Random  
< 150 ms  
< 225 ms  
Full stroke  
Audio output level  
Cache buffer  
Line-out, 0.7 Vrms  
128 KB/s  
Data transfer rate  
CD-R (24X)  
CD-RW (10X)  
CD-ROM (24X)  
DVD (8X)  
3600 KB/s (150 KB/s at 1X CD rate)  
1500 KB/s (150 KB/s at 1X CD rate)  
3600 KB/s (150 KB/s at 1X CD rate)  
10,800 KB/s (1352 KB/s at 1X DVD rate)  
16.6 MB/s  
Multiword DMA mode 2  
Startup time  
< 15 seconds  
< 6 seconds  
Stop time  
6–8  
Maintenance and Service Guide  
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Specifications  
Table 6-9  
24X CD-RW Drive  
Applicable disc  
DVD-5, DVD-9, DVD-10  
CD-ROM (Mode 1 and 2)  
CD Digital Audio  
CD-XA ready (Mode 2, Form 1 and 2)  
CD-I ready (Mode 2, Form 1 and 2)  
CD-R (read only)  
CD Plus  
Photo CD (single/multisession)  
CD-Bridge  
Center hole diameter  
Disc diameter  
1.5 cm  
0.59 in  
Standard disc  
Mini disc  
12 cm  
8 cm  
4.72 in  
3.15 in  
Disc thickness  
Track pitch  
1.2 mm  
0.74 µm  
0.047 in  
Access time  
Random  
< 150 ms  
< 225 ms  
Full stroke  
Audio output level  
Cache buffer  
Line-out, 0.7 Vrms  
128 KB/s  
Data transfer rate  
CD-R (24X)  
CD-RW (10X)  
CD-ROM (24X)  
DVD (8X)  
3600 KB/s (150 KB/s at 1X CD rate)  
1500 KB/s (150 KB/s at 1X CD rate)  
3600 KB/s (150 KB/s at 1X CD rate)  
10,800 KB/s (1352 KB/s at 1X DVD rate)  
16.6 MB/s  
Multiword DMA mode 2  
Startup time  
< 15 seconds  
< 6 seconds  
Stop time  
Maintenance and Service Guide  
6–9  
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Specifications  
Table 6-10  
8X DVD-ROM Drive  
Applicable disc  
DVD-5, DVD-9, DVD-10  
CD-ROM (Mode 1 and 2)  
CD Digital Audio  
CD-XA ready (Mode 2, Form 1 and 2)  
CD-I ready (Mode 2, Form 1 and 2)  
CD-R (read only)  
CD Plus  
Photo CD (single/multisession)  
CD-Bridge  
Center hole diameter  
Disc diameter  
1.5 cm  
0.59 in  
Standard disc  
Mini disc  
12 cm  
8 cm  
4.72 in  
3.15 in  
Disc thickness  
Track pitch  
1.2 mm  
0.74 µm  
0.047 in  
Access time  
Random DVD media  
Full stroke DVD media  
Random CD media  
Full stroke CD media  
< 150 ms  
< 225 ms  
< 110 ms  
< 200 ms  
Audio output level  
Cache buffer  
Line-out, 0.7 Vrms  
512 KB/s  
Data transfer rate  
Max 24X CD  
Max 8X DVD  
3600 KB/s (150 KB/s at 1X CD rate)  
10,800 KB/s (1352 KB/s at 1X DVD rate)  
16.6 MB/s  
Multiword DMA mode 2  
Startup time  
< 10 seconds  
< 3 seconds  
Stop time  
6–10  
Maintenance and Service Guide  
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Specifications  
Table 6-11  
24X CD-ROM Drive  
Applicable disc  
DVD-5, DVD-9, DVD-10  
CD-ROM (Mode 1 and 2)  
CD Digital Audio  
CD-XA ready (Mode 2, Form 1 and 2)  
CD-I ready (Mode 2, Form 1 and 2)  
CD-R (read only)  
CD Plus  
Photo CD (single/multisession)  
CD-Bridge  
Center hole diameter  
Disc diameter  
1.5 cm  
0.59 in  
Standard disc  
Mini disc  
12 cm  
8 cm  
4.72 in  
3.15 in  
Disc thickness  
Track pitch  
1.2 mm  
1.6 µm  
0.047 in  
Access time  
Random  
< 150 ms  
< 300 ms  
Full stroke  
Audio output level  
Cache buffer  
Line-out, 0.7 Vrms  
128 KB/s  
Data transfer rate  
Sustained (16X)  
Variable  
Multiword DMA mode 2  
2400 KB/s  
1500 to 3600 KB/s (10X to 24X)  
16.6 MB/s  
Startup time  
Stop time  
< 8 seconds  
< 4 seconds  
Maintenance and Service Guide  
6–11  
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Specifications  
Table 6-12  
System DMA  
Hardware  
DMA  
System  
Function  
DMA0  
Available for audio  
DMA1*  
Entertainment audio  
(default; alternate = DMA0, DMA3, none)  
DMA2*  
DMA3  
Diskette drive  
ECP parallel port LPT1  
(default; alternate = DMA0, none)  
DMA4  
DMA5*  
DMA6  
DMA7  
DMA controller cascading (not available)  
Available for PC Card  
Not assigned  
Not assigned  
*PC Card controller can use DMA 1, 2, or 5.  
6–12  
Maintenance and Service Guide  
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Specifications  
Table 6-13  
System Interrupts  
Hardware System  
IRQ  
Function  
IRQ0  
IRQ1  
IRQ2  
IRQ3  
IRQ4  
IRQ5  
IRQ6  
IRQ7  
IRQ8  
IRQ9  
IRQ10  
IRQ11  
IRQ12  
IRQ13  
IRQ14  
IRQ15  
System timer  
Keyboard controller  
Cascaded  
COM2  
COM1  
Audio (default)*  
Diskette drive  
Parallel port  
Real time clock (RTC)  
Infrared  
System use  
System use  
Internal pointing stick or external mouse  
Coprocessor (not available to any peripheral)  
IDE interface (hard drive and optical drive)  
System use  
PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10,  
IRQ11, or IRQ15. Either the infrared or the serial port may  
assert IRQ3 or IRQ4.  
✎
*Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9,  
IRQ10, or none.  
Maintenance and Service Guide  
6–13  
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Specifications  
Table 6-14  
System I/O Addresses  
I/O Address  
(hex)  
System Function  
(shipping configuration)  
000 - 00F  
010 - 01F  
020 - 021  
022 - 024  
025 - 03F  
02E - 02F  
040 - 05F  
044 - 05F  
060  
DMA controller no. 1  
Unused  
Interrupt controller no. 1  
Opti chipset configuration registers  
Unused  
87334 “Super I/O” configuration for CPU  
Counter/timer registers  
Unused  
Keyboard controller  
Port B  
061  
062 - 063  
064  
Unused  
Keyboard controller  
Unused  
065 - 06F  
070 - 071  
072 - 07F  
080 - 08F  
090 - 091  
092  
NMI enable/real time clock (RTC)  
Unused  
DMA page registers  
Unused  
Port A  
093 - 09F  
0A0 - 0A1  
Unused  
Interrupt controller no. 2  
6–14  
Maintenance and Service Guide  
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Specifications  
Table 6-14  
System I/O Addresses (Continued)  
I/O Address  
(hex)  
System Function  
(shipping configuration)  
0A2 - 0BF  
0C0 - 0DF  
0E0 - 0EF  
0F0 - 0F1  
0F2 - 0FF  
100 - 16F  
170 - 177  
178 - 1EF  
1F0 - 1F7  
1F8 - 200  
201  
Unused  
DMA controller no. 2  
Unused  
Coprocessor busy clear/reset  
Unused  
Unused  
Secondary fixed disk controller  
Unused  
Primary fixed disk controller  
Unused  
Joystick (decoded in ESS1688)  
Unused  
202 - 21F  
220 - 22F  
230 - 26D  
26E - 26  
Entertainment audio  
Unused  
Unused  
278 - 27F  
280 - 2AB  
2A0 - 2A7  
2A8 - 2E7  
2E8 - 2EF  
Unused  
Unused  
Unused  
Unused  
Reserved serial port  
Maintenance and Service Guide  
6–15  
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Specifications  
Table 6-14  
System I/O Addresses (Continued)  
I/O Address  
(hex)  
System Function  
(shipping configuration)  
2F0 - 2F7  
2F8 - 2FF  
300 - 31F  
320 - 36F  
370 - 377  
378 - 37F  
380 - 387  
388 - 38B  
38C - 3AF  
3B0 - 3BB  
3BC - 3BF  
3C0 - 3DF  
3E0 - 3E1  
3E2 - 3E3  
3E8 - 3EF  
3F0 - 3F7  
3F8 - 3FF  
CF8 - CFB  
CFC - CFF  
Unused  
Infrared port  
Unused  
Unused  
Secondary diskette drive controller  
Parallel port (LPT1/default)  
Unused  
FM synthesizer—OPL3  
Unused  
VGA  
Reserved (parallel port/no EPP support)  
VGA  
PC Card controller in CPU  
Unused  
Internal modem  
“A” diskette controller  
Serial port (COM1/default)  
PCI configuration index register (PCIDIVO-1)  
PCI configuration data register (PCIDIVO-1)  
6–16  
Maintenance and Service Guide  
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A
Connector Pin Assignments  
Table A-1  
RJ-45 Network Interface  
1
3
5
7
2
4
6
8
Pin  
1
Signal  
Pin  
5
Signal  
Transmit +  
Transmit –  
Receive +  
Unused  
Unused  
Receive –  
Unused  
Unused  
2
6
3
7
4
8
Maintenance and Service Guide  
A–1  
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Connector Pin Assignments  
Table A-2  
RJ-11 Modem  
Pin  
1
Signal  
Unused  
Tip  
Pin  
4
Signal  
Unused  
Unused  
Unused  
2
5
3
Ring  
6
Table A-3  
Universal Serial Bus  
Pin  
1
Signal  
+5 VDC  
Data –  
Pin  
3
Signal  
Data +  
2
4
Ground  
Table A-4  
S-Video  
4
3
2
1
Pin  
1
Signal  
Pin  
3
Signal  
Ground (Y)  
Ground (C)  
Y-Luminance (Intensity)  
C-Chrominance (Color)  
2
4
A–2  
Maintenance and Service Guide  
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Connector Pin Assignments  
Table A-5  
External Monitor  
11  
1
15  
5
6
10  
Pin  
1
Signal  
Pin  
9
Signal  
Red analog  
Green analog  
Blue analog  
Not connected  
Ground  
+5 VDC  
2
10  
11  
12  
13  
14  
15  
Ground  
3
Monitor detect  
DDC 2B data  
Horizontal sync  
Vertical sync  
DDC 2B clock  
4
5
6
Ground analog  
Ground analog  
Ground analog  
7
8
Maintenance and Service Guide  
A–3  
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Connector Pin Assignments  
Table A-6  
Audio Line-Out  
1
2
Pin  
Signal  
Pin  
Signal  
1
Audio out  
2
Ground  
Table A-7  
Microphone  
1
2
Pin  
Signal  
Pin  
Signal  
1
Audio in  
2
Ground  
A–4  
Maintenance and Service Guide  
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Connector Pin Assignments  
Table A-8  
Parallel  
Pin  
1
Signal  
Pin  
14  
15  
16  
17  
18  
19  
20  
21  
22  
23  
24  
25  
Signal  
Strobe  
Auto Linefeed  
Error  
2
Data Bit 0  
Data Bit 1  
Data Bit 2  
Data Bit 3  
Data Bit 4  
Data Bit 5  
Data Bit 6  
Data Bit 7  
Acknowledge  
Busy  
3
Initialize Printer  
Select In  
Ground  
4
5
6
Ground  
7
Ground  
8
Ground  
9
Ground  
10  
11  
12  
13  
Ground  
Ground  
Paper End  
Select  
Ground  
Maintenance and Service Guide  
A–5  
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B
Power Cord Set Requirements  
3-Conductor Power Cord Set  
The wide range input feature of the notebook permits it to operate  
from any line voltage from 100 to 120 or 220 to 240 volts AC.  
The power cord set included with the notebook meets the  
requirements for use in the country where the equipment is  
purchased.  
Power cord sets for use in other countries must meet the  
requirements of the country where the notebook is used. For  
more information on power cord set requirements, contact an  
HP authorized reseller or service provider.  
General Requirements  
The following requirements are applicable to all countries:  
■
The length of the power cord set must be at least 1.5 meters  
(5 feet) and a maximum of 2 meters (6.50 feet).  
■
All power cord sets must be approved by an acceptable  
accredited agency responsible for evaluation in the country  
where the power cord set will be used.  
■
■
The power cord set must have a minimum current capacity of  
10 amps and a nominal voltage rating of 125 or 250 volts AC,  
as required by each country’s power system.  
The appliance coupler must meet the mechanical  
configuration of an EN 60 320/IEC 320 Standard Sheet C13  
connector for mating with the appliance inlet on the back of  
the notebook.  
Maintenance and Service Guide  
B–1  
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Power Cord Set Requirements  
Country-Specific Requirements  
3-Conductor Power Cord Set Requirements  
Applicable Note  
Country  
Australia  
Austria  
Accredited Agency  
EANSW  
OVE  
Number  
1
1
1
2
1
1
1
1
1
3
1
1
1
1
Belgium  
Canada  
Denmark  
Finland  
CEBC  
CSA  
DEMKO  
FIMKO  
UTE  
France  
Germany  
Italy  
VDE  
IMQ  
Japan  
METI  
The Netherlands  
Norway  
KEMA  
NEMKO  
SEMKO  
SEV  
Sweden  
Switzerland  
B–2  
Maintenance and Service Guide  
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Power Cord Set Requirements  
3-Conductor Power Cord Set Requirements (Continued)  
Applicable Note  
Country  
Accredited Agency  
Number  
United Kingdom  
United States  
Notes  
BSI  
UL  
1
2
2
1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm  
conductor size. Power cord set fittings (appliance coupler and wall plug)  
must bear the certification mark of the agency responsible for evaluation  
in the country where it will be used.  
2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG,  
3-conductor. The wall plug must be a two-pole grounding type with a  
NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.  
3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark  
and registration number in accordance with the Japanese Dentori Law.  
2
The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00 mm  
conductor size. The wall plug must be a two-pole grounding type with  
a Japanese Industrial Standard C8303 (7 A, 125 V) configuration.  
Maintenance and Service Guide  
B–3  
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C
Screw Listing  
This appendix provides specification and reference information  
for the screws used in the notebook. All screws listed in this  
appendix are available in the Miscellaneous Screw Kit, spare part  
number 337012-001.  
Maintenance and Service Guide  
C–1  
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Screw Listing  
Table C-1  
Phillips PM2.5×9.5 Screw  
Head  
Qty. Length Thread Width  
Color  
mm  
Black  
9
9.5 mm 2.5 mm 5.0 mm  
Where used:  
1 Two screws that secure the hard drive to the notebook  
(documented in Section 5.3)  
2 One screw that secures the optical drive to the notebook  
(documented in Section 5.8)  
3 Two screws that secure the display assembly to the notebook  
(documented in Section 5.15)  
Phillips PM2.5×9.5 Screw Locations  
C–2  
Maintenance and Service Guide  
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Screw Listing  
Table C-1  
Phillips PM2.5×9.5 Screw (Continued)  
Head  
Color  
Qty. Length Thread Width  
mm  
Black  
9
9.5 mm  
2.5 mm  
5.0 mm  
Where used:  
Four screws that secure the top cover to the notebook  
(documented in Section 5.16)  
Phillips PM2.5×7.0 Screw Locations  
Maintenance and Service Guide  
C–3  
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Screw Listing  
Table C-2  
Phillips PM2.5×7.0 Screw  
Head  
Qty. Length Thread Width  
Color  
mm  
Black  
5
7.0 mm 2.5 mm 5.0 mm  
Where used:  
Three screws that secure the display assembly to the notebook through the  
rear panel (documented in Section 5.15)  
Phillips PM2.5×7.0 Screw Locations  
C–4  
Maintenance and Service Guide  
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Screw Listing  
Table C-2  
Phillips PM2.5×7.0 Screw (Continued)  
Head  
Color  
Qty. Length Thread Width  
mm  
Black  
5
7.0 mm  
2.5 mm  
5.0 mm  
Where used:  
Two screws that secure the top cover to the notebook  
(documented in Section 5.16)  
Phillips PM2.5×7.0 Screw Locations  
Maintenance and Service Guide  
C–5  
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Screw Listing  
Table C-3  
Phillips PM2.5×3.5 Screw  
Head  
Qty. Length Thread Width  
Color  
mm  
Silver  
4
3.5 mm 2.5 mm 5.0 mm  
Where used:  
Four screws that secure the hard drive to the hard drive cover and shield  
(documented in Section 5.3)  
Phillips PM2.5×3.5 Screw Locations  
C–6  
Maintenance and Service Guide  
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Screw Listing  
Table C-4  
Phillips PM2.5×5.0 Screw  
Head  
Color  
Qty. Length Thread Width  
mm  
Black  
13  
5.0 mm  
2.5 mm  
5.0 mm  
Where used:  
1 One screw that secures the memory expansion compartment cover to the  
notebook (documented in Section 5.5)  
2 One screw that secures the Mini PCI compartment cover to the notebook  
(documented in Section 5.6)  
Phillips PM2.5×5.0 Screw Locations  
Maintenance and Service Guide  
C–7  
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Screw Listing  
Table C-4  
Phillips PM2.5×5.0 Screw (Continued)  
Head  
Qty. Length Thread Width  
Color  
mm  
Black  
13 5.0 mm 2.5 mm 5.0 mm  
Where used:  
1 Three screws that secure the speaker cover to the notebook  
(documented in Section 5.11)  
2 One screw that secures the fan to the notebook  
(documented in Section 5.12)  
Phillips PM2.5×5.0 Screw Locations  
C–8  
Maintenance and Service Guide  
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Screw Listing  
Table C-4  
Phillips PM2.5×5.0 Screw (Continued)  
Head  
Color  
Qty. Length Thread Width  
mm  
Black  
13  
5.0 mm  
2.5 mm  
5.0 mm  
Where used:  
One screw that secures the display assembly to the notebook through the rear  
panel (documented in Section 5.15)  
Phillips PM2.5×5.0 Screw Locations  
Maintenance and Service Guide  
C–9  
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Screw Listing  
Table C-4  
Phillips PM2.5×5.0 Screw (Continued)  
Head  
Qty. Length Thread Width  
Color  
mm  
Black  
13 5.0 mm 2.5 mm 5.0 mm  
Where used:  
Two screws that secure the top cover to the notebook in the hard drive bay  
(documented in Section 5.16)  
Phillips PM2.5×5.0 Screw Locations  
C–10  
Maintenance and Service Guide  
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Screw Listing  
Table C-4  
Phillips PM2.5×5.0 Screw (Continued)  
Head  
Color  
Qty. Length Thread Width  
mm  
Black  
13  
5.0 mm  
2.5 mm  
5.0 mm  
Where used:  
One screw that secures the top cover to the notebook  
(documented in Section 5.16)  
Phillips PM2.5×5.0 Screw Location  
Maintenance and Service Guide  
C–11  
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Screw Listing  
Table C-4  
Phillips PM2.5×5.0 Screw (Continued)  
Head  
Qty. Length Thread Width  
Color  
mm  
Black  
13 5.0 mm 2.5 mm 5.0 mm  
Where used:  
Two screws that secure the SD Card slot board and cable to the notebook  
(documented in Section 5.18)  
Phillips PM2.5×5.0 Screw Locations  
C–12  
Maintenance and Service Guide  
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Screw Listing  
Table C-4  
Phillips PM2.5×5.0 Screw (Continued)  
Head  
Color  
Qty. Length Thread Width  
mm  
Black  
13  
5.0 mm  
2.5 mm  
5.0 mm  
Where used:  
One screw that secures the system board to the notebook  
(documented in Section 5.21)  
Phillips PM2.5×5.0 Screw Location  
Maintenance and Service Guide  
C–13  
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Screw Listing  
Table C-5  
Phillips PM2.5×15.0 Screw  
Head  
Qty. Length Thread Width  
Color  
mm  
Black  
10 15.0 mm 2.5 mm 5.0 mm  
Where used:  
1 Two screws that secure the keyboard to the notebook  
(documented in Section 5.9)  
2 Six screws that secure the top cover to the notebook  
(documented in Section 5.16)  
Phillips PM2.5×15.0 Screw Locations  
C–14  
Maintenance and Service Guide  
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Screw Listing  
Table C-5  
Phillips PM2.5×15.0 Screw (Continued)  
Head  
Color  
Qty. Length Thread Width  
mm  
Black  
10  
15.0 mm 2.5 mm  
5.0 mm  
Where used:  
One screw that secures the display assembly cable to the notebook  
(documented in Section 5.15)  
Phillips PM2.5×15.0 Screw Location  
Maintenance and Service Guide  
C–15  
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Screw Listing  
Table C-5  
Phillips PM2.5×15.0 Screw (Continued)  
Head  
Qty. Length Thread Width  
Color  
mm  
Black  
10 15.0 mm 2.5 mm 5.0 mm  
Where used:  
One screw that secures the VGA shield to the notebook  
(documented in Section 5.19)  
Phillips PM2.5×15.0 Screw Location  
C–16  
Maintenance and Service Guide  
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Screw Listing  
Table C-6  
Phillips PM2.5×3.0 Screw  
Head  
Color  
Qty. Length Thread Width  
mm  
Black  
1
3.0 mm  
2.5 mm  
5.0 mm  
Where used:  
One screw that secures the speaker cover to the notebook  
(documented in Section 5.11)  
Phillips PM2.5×3.0 Screw Location  
Maintenance and Service Guide  
C–17  
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Screw Listing  
Table C-7  
Phillips PM2.0×3.0 Screw  
Head  
Qty. Length Thread Width  
Color  
mm  
Black  
2
3.0 mm 2.0 mm 4.0 mm  
Where used:  
1 One screw that secures the top cover to the notebook  
(documented in Section 5.16)  
2 One screw that secures the VGA shield to the notebook  
(documented in Section 5.19)  
Phillips PM2.0×3.0 Screw Locations  
C–18  
Maintenance and Service Guide  
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Screw Listing  
Table C-8  
Phillips PM2.0×9.0 Spring-Loaded Screw  
Head  
Color  
Qty. Length Thread Width  
mm  
Silver  
4
9.0 mm  
2.0 mm  
6.0 mm  
Where used:  
Four screws that secure the heat sink to the notebook  
(documented in Section 5.13)  
Phillips PM2.0×9.0 Spring-Loaded Screw Locations  
Maintenance and Service Guide  
C–19  
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Screw Listing  
Table C-9  
Phillips PM1.5×3.0 Screw  
Head  
Qty. Length Thread Width  
Color  
mm  
Silver  
2
3.0 mm 1.5 mm 2.0 mm  
Where used:  
Two screws that secure the Bluetooth board to the top cover  
(documented in Section 5.17)  
Phillips PM1.5×3.0 Screw Locations  
C–20  
Maintenance and Service Guide  
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Index  
1394 connector, location 1–29  
802.11b wireless LAN, spare  
part numbers 3–9, 5–11  
Bluetooth wireless  
communications board  
removal 5–36  
spare part number 3–5,  
3–9, 5–11, 5–36  
bottom components 1–34  
A
AC adapter  
spare part number 3–15  
specifications 6–7  
applications key, location  
1–31  
C
cables, service considerations  
4–2  
audio line-out jack  
location 1–27  
pin assignments A–4  
audio troubleshooting 2–21  
caps lock light, location 1–33  
CD-ROM drive  
removal 5–14  
spare part number 5–14  
specifications 6–11  
CD-RW drive, specifications  
6–9  
B
base enclosure, spare part  
number 3–7  
components  
battery bay, location 1–35  
battery pack  
bottom 1–34  
front 1–26  
removal 5–4  
keyboard 1–30  
left-side 1–26  
rear panel 1–28  
right-side 1–28  
top 1–32  
spare part number 3–9  
specifications 6–7  
battery pack release latch,  
location 1–35  
Maintenance and Service Guide  
Index–1  
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Index  
Computer Setup  
display lid switch, location  
1–33  
display release latch, location  
1–27  
Advanced Menu 2–5  
File Menu 2–3  
overview 2–1  
Security Menu 2–4  
connector pin assignments  
audio line-out jack A–4  
external monitor connector  
A–3  
DMA specifications 6–12  
docking connector cover 3–10  
docking connector, location  
1–35  
drives, preventing damage 4–3  
DVD-ROM drive  
microphone jack A–4  
modem jack A–2  
removal 5–14  
monitor connector A–3  
network jack A–1  
RJ-11 telephone jack A–2  
RJ-45 network jack A–1  
S-Video connector A–2  
UniversalSerialBus(USB)  
connector A–2  
spare part number 5–14  
specifications 6–10  
E
electrostatic discharge 4–4,  
4–7  
external monitor connector  
location 1–29  
connectors, service  
considerations 4–2  
cursor control keys, location  
1–31  
pin assignments A–3  
F
F1 through F12 function keys,  
location 1–31  
fan  
D
design overview 1–36  
Diagnostics for Windows 2–1  
disassembly sequence chart  
5–3  
display assembly  
removal 5–26  
removal 5–21  
spare part number 3–7,  
5–21  
features 1–22  
feet  
illustrated 3–10  
locations 5–8  
Fn key, location 1–31  
front components 1–26  
spare part numbers 3–3,  
5–26  
specifications 6–3, 6–4,  
6–5  
display inverter, spare part  
number 3–3, 5–26  
Index–2  
Maintenance and Service Guide  
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Index  
G
K
grounding equipment and  
methods 4–6  
keyboard  
components 1–30  
removal 5–15  
spare part numbers 3–5,  
5–15  
H
hard drive  
OS loading problems 2–17  
removal 5–6  
troubleshooting 2–24  
L
spare part numbers 3–9,  
3–14, 5–6  
left-side components 1–26  
Logo Kit, spare part numbers  
3–15  
specifications 6–6  
hard drive bay, location 1–35  
hard drive connector,  
illustrated 3–10  
hard drive cover  
illustrated 3–10  
removal 5–7  
hard drive shield  
illustrated 3–10  
removal 5–7  
M
mass storage devices, spare  
part numbers 3–14  
memory expansion board  
removal 5–9  
spare part numbers 3–9  
memory expansion  
compartment cover  
illustrated 3–13  
location 1–35  
heat sink  
removal 5–22  
spare part number 3–7,  
5–22  
removal 5–9  
microphone jack  
location 1–27  
pin assignments A–4  
Mini PCI communications  
board  
I
I/O address specifications  
6–14  
infrared port 1–28  
internal keypad, location 1–31  
interrupt specifications 6–13  
removal 5–11  
spare part numbers 3–9,  
5–11  
Maintenance and Service Guide  
Index–3  
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Index  
Mini PCI compartment cover  
illustrated 3–13  
notebook specifications 6–1  
num lk key, location 1–31  
num lock light, location 1–33  
location 1–35  
removal 5–11  
O
Miscellaneous Cable Kit  
components 3–5, 3–12  
spare part number 3–5,  
3–12, 3–13  
Miscellaneous Doors/Covers  
Kit  
operating system loading,  
troubleshooting 2–16  
optical drive  
location 1–27  
removal 5–14  
spare part numbers 3–5,  
3–14, 5–14  
components 3–9  
spare part number 3–9  
Miscellaneous Plastics Kit  
components 3–3, 3–10  
spare part numbers 3–3,  
3–11  
P
packing precautions 4–4  
parallel connector  
location 1–29  
pin assignments A–5  
password, clearing 1–24  
PC Card assembly, spare part  
number 3–7  
PC Card eject button, location  
1–27  
PC Card slot, location 1–27  
PC Card space saver 3–10  
plastic parts 4–2  
models 1–2  
modem  
cable 3–12, 3–13  
jack, pin assignments A–2  
removal 5–42  
spare part number 3–9,  
5–42  
troubleshooting 2–26  
monitor connector  
location 1–29  
pointing device,  
troubleshooting 2–25  
port replicator,  
pin assignments A–3  
mute button, location 1–33  
troubleshooting 2–15  
power button 1–32  
power connector 1–28  
power cord, spare part  
numbers 3–15, 3–16  
power management features  
1–25  
N
network jack, pin assignments  
A–1  
network, troubleshooting 2–26  
nonfunctioning device,  
troubleshooting 2–15, 2–23  
Index–4  
Maintenance and Service Guide  
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Index  
power, troubleshooting 2–9  
processor  
SD Card slot board cable 3–12,  
3–13  
removal 5–24  
spare part numbers 3–7,  
5–24  
SD Card slot, location 1–27  
security cable slot, location  
1–29  
serial number 3–1, 5–2  
service considerations 4–2  
speaker cover  
R
rear panel components 1–28  
removal  
removal 5–19  
spare part numbers 3–5,  
5–19  
preliminaries 4–1  
procedures 5–1  
replacement  
speaker cover cable 3–12,  
3–13  
speakers, location 1–32  
specifications  
preliminaries 4–1  
procedures 5–1  
right-side components 1–28  
RJ-11 telephone jack  
location 1–29  
pin assignments A–2  
RJ-45 network jack  
location 1–29  
pin assignments A–1  
RTC (real time clock) battery  
illustrated 3–13  
removal 5–13  
RTC (real time clock) battery  
cover  
AC adapter 6–7  
battery pack 6–7  
CD-ROM drive 6–11  
CD-RW drive 6–9  
display 6–3, 6–4, 6–5  
DMA 6–12  
DVD-ROM drive 6–10  
hard drive 6–6  
I/O addresses 6–14  
interrupts 6–13  
notebook 6–1  
illustrated 3–13  
location 1–34  
static shielding materials 4–7  
S-Video connector  
location 1–29  
pin assignments A–2  
switch cover  
S
Screw Kit, spare part number  
3–16  
SD Card slot board  
removal 5–38  
illustrated 3–10  
removal 5–18  
spare part number 3–7,  
5–38  
Maintenance and Service Guide  
Index–5  
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Index  
system board  
removal 5–44  
spare part number 3–7,  
5–44  
overview 2–1  
pointing device 2–25  
port replicator 2–15  
power 2–9  
video 2–13  
T
U
thermal pad  
replacement 5–22  
spare part number 3–7,  
5–22  
Universal Serial Bus (USB)  
connector  
location 1–29  
tools required 4–1  
top components 1–32  
top cover  
pin assignments A–2  
V
vent, location 1–29, 1–34  
VGA board  
removal 5–30  
spare part numbers 3–5,  
5–30  
removal 5–40  
spare part numbers 3–7,  
5–40  
TouchPad buttons, location  
1–33  
TouchPad light, location 1–33  
TouchPad on/off button,  
location 1–33  
TouchPad scroll zones,  
location 1–33  
TouchPad, location 1–33  
transporting precautions 4–4  
troubleshooting  
audio 2–21  
VGA board shield  
removal 5–40  
spare part number 3–7,  
5–40  
video troubleshooting 2–13  
volume buttons, location 1–33  
W
Windows logo key, location  
1–31  
wireless antenna  
disconnection 5–12  
spare part number 3–7  
wireless device button,  
location 1–27  
Computer Setup 2–2  
flowcharts 2–7  
keyboard 2–24  
modem 2–26  
network 2–26  
workstation precautions 4–5  
nonfunctioning device  
2–15, 2–23  
operating system loading  
2–16  
Index–6  
Maintenance and Service Guide  
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