SP40
User Manual
Rev. 001
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CPG advises the customers not to use products for which the compliance to this safety rules are not warranted.
Finally seek your dealer or contact a CPG office and be sure that are provided you the original Compuprint
branded consumables.
FCC Notes
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 ofthe FCC Rules. These
limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in
a particular installation. Ifthis equipment does cause harmful interference to radio or television reception, which can be determined by turning
the equipment offand on, the user is encouraged to try to correct the interference by one or more ofthe following measures:
•
•
•
•
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment into an outlet on a circuit different fromthat to which the receiver is connected
Consult the dealer or an experienced radio/TV technician for help.
A shielded Centronics IEEE1284 compliant bi-directional parallel cable, maximum length 3 meters (10 feet), and a shielded RS-232 serial
cable, maximum length 15 meters (50 feet), are necessary for this device to meet the requirements ofa Class B digital device pursuant to part 15
ofthe FCC rules.
The above specified cables are readily available as Personal Computer or Peripheral accessories from multiple retail outlets. Please consult
your dealer for details concerning such cables and also for information about FCC rules for digital devices.
Changes or modifications to the device covered by this manual, which are not expressly approved by the party responsible for compliance,
could void the user’s authority under the FCC rules to operate the equipment.
Canadian D.O.C. Radio Interference Regulation
This digital apparatus complies with the Canadian ICES-003 Class B limits for radio frequency emissions.
Cet appareil numérique est conforme aux limites de Classe B de la norme NMB-003 du Canada.
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EEC Regulations
This equipment conforms to the EEC Directive 89/392 (the sound pressure, measured according to ISO 7779, does not exceed 70 dBA).
Table of Contents
Compuprint Products Information ....................ii
FCC Notes ..............................................................iii
Canadian D.O.C. Radio Interference Regulationiii
EEC Regulations ....................................................iv
Table of Contents.................................................iv
Printer Presentation.............................................1
Unpacking the Printer...........................................3
Printer Parts ...........................................................4
Front View................................................................ 4
Inside View............................................................... 5
Rear View................................................................. 6
Printer Setup........................................................23
Entering the Printer Setup Mode..................................23
Printing the Test Page ...............................................24
Printing the Printer Setup Forms .................................28
Filling in the Printer Setup Forms ................................30
Setup Parameters.....................................................31
Offset Adjustments ..................................................43
Reading the Preprinted Forms ....................................47
Printer Setup Overview..............................................48
Troubleshooting..................................................49
Paper Problems ........................................................49
Paper Jam............................................................49
Paper Damaged af ter Printing .................................51
Ribbon Cartridge Problems.........................................52
Printer Installation.................................................7
Choosing a Suitable Location....................................... 7
Installing the Power Cable........................................... 8
Installing the Ribbon Cartridge..................................... 9
Paper Specifications ...........................................53
Cuts Sheets.............................................................54
Passbooks...............................................................55
Passbooks with Horizontal Fold ...............................56
Passbooks with Vertical Fold...................................57
Paper Handling.....................................................15
Loading Paper ..........................................................15
The Operator Panel.............................................17
Function Keys..........................................................18
Leds .......................................................................19
Technical Specifications ....................................58
Software Driver Selection..................................20
Connection to the Host ......................................21
Setting the Interface Parameters ................................22
Parallel Interface...................................................22
Serial Interface .....................................................22
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Printer Presentation
This dot-matrix printer is a multi-purpose printer for front office applications. Its compact structure is designed
for integration in an ergonomic environment. The printer provides a high level of reliability, form-handling
accuracy and data integrity. Its main features are:
• Printing on a wide range of paper media: different types of cut sheets, multi-parts and passbooks.
• High print pressure for multi-parts documents
• High print quality supplied by a 24 wire print head
• High reliability paper handling
The straight paper path allows the printing on particular documents such as envelopes, multipart forms and
passbooks.
• Automatic paper thickness adjustment
The print head detects the paper thickness for correct printing on any type of document. This printer can
print also on documents with a variable thickness, such as passbooks.
• Easy paper handling
The operator places the paper on the front table and the printer loads it without any other user intervention.
The paper ejection towards the front or the rear of the printer allows an easy access to the printed document.
• Automatic document alignment feature
The printer checks automatically the alignment of the top margin of the document and adjusts it, if necessary.
The printout is therefore performed correctly independently from the paper loading position.
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• Standard parallel and serial interface and automatic switch-over function.
• Easy printer setup through an optically managed menu.
• Supported emulations: Epson 570, IBM Proprinter XL24E, XL24E AGM, IBM 2390+, 4722, 9068 and
Olivetti PR40+, PR2, 2845.
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Unpacking the Printer
Together with the printer the following items are included in the shipment box:
Notify any damage to your supplier.
• Ribbon cartridge
• Power cable
• CD-ROM with the printer documentation and
drivers.
Always keep the packing material in a safe place as you must repack the printer into it, when
you need to move it.
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Printer Parts
Never remove any printer part unless it is expressly indicated in this manual.
Front View
Printer Cover
Operator Panel
Paper Stand
Power-on Push-button
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Inside View
Printhead
Print Head
Assembly
Print Area
Paper Jam
Removal Cog-wheel
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Rear View
Power Cable Connector
Serial Interface Cable Connector
Parallel Interface Cable Connector
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Printer Installation
Choosing a Suitable Location
Consider the following points when you choose the location for your printer:
• The distance between the printer and the host computer must not exceed the length of the interface cable;
• The location must be sturdy, horizontal and stable;
• Your printer must not be exposed to direct sunlight, extreme heat, cold, dust or humidity;
• When printing on standard paper formats, the paper comes out partially on the rear side of the printer. Make
sure that behind the printer there is sufficient clearance to correctly move the paper.
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Installing the Power Cable
1. Find the power cable connector and the rating plate on the rear side of the printer.
Always use a grounded outlet.
2. Insert the power cable into the connector on the
printer and the other end into a convenient mains
outlet.
3. Press the key on the left side of the printer front to power the printer on.
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Installing the Ribbon Cartridge
In order to avoid damaging the print head assembly, this printer accepts only original
Compuprint ribbon cartridges. Therefore, if you install a not original cartridge, the printer may
not work.
1. Remove the cartridge from its bag. Turn the
tension knob in the direction of the arrow
to tighten the ribbon.
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2. Open the printer cover.
3. Open the print head assembly pushing the two green levers towards the rear of the printer. The print
head assembly moves up.
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4. Move the print head to the middle of the print
carriage bar.
5. Insert the upper cartridge pins (1) onto the corresponding groove on the print head assembly. Then push
the lower pin (2) into the corresponding lower groove until it clicks into place.
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1
2
1
2
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6. Insert the ribbon mask onto the print head:
match the two grooves (1) on both sides of
the ribbon mask with the pins (2) on both
sides of the print head.
2
1
7. Push the mask up until it clicks into place.
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8. Turn the tension knob in the direction of the arrow
to tighten the ribbon.
9. Push the print head assembly down, until it clicks
into place.
If you do not close the print-head assembly correctly, the printer does not print and you may
damage the printer cover.
10. Close the printer cover.
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Paper Handling
This printer is designed for versatile and reliable paper handling. The flat-bed mechanism allows the handling of
special documents, such as multiple invoices, postcards, labels, passbooks and tickets.
The print head detects the paper edges automatically, the sheet can therefore be inserted in any position within
the detection area according to the rules described in the following paragraph.
The paper alignment sensors determine the alignment of the upper paper margin, adjusting it if necessary.
Loading Paper
• The inserted documents must not have folds, tears, pins, clips, staples or any foreign material.
Clip
Pin
Tear
Staple
Fold
Foreign
material
If you insert damaged documents or paper with foreign material, you can seriously damage the
printer.
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• Before inserting a passbook into the printer, open it and crease it in both directions along the binding stitch,
so that the passbook lays flat on the paper stand when it is inserted into the printer.
• The document may not exceed the limits of the paper stand.
No!
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The Operator Panel
The operator panel is located on the front left side of the printer and is composed of function keys and leds
with which you can easily check the printer status and select the functions as described below:
STATION
1
STATION
2
EJECT
LQ
ON LINE
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Function Keys
STATION1
Pressing this key, when the printer is offline, or when the printer is online and no print data are in
the buffer, the printer ejects the paper, if inserted (EJECT function). In the Olivetti emulation, the
EJECT function may be performed only if the printer is offline.
When the Printer is in the Printer Setup mode, pressing this key the operator selects the
Configuration Page to be printed. See “ Printer Setup ” later in this manual.
When using the IBM 4722, IBM 9068 and the Olivetti protocols in two operators (“booking”)
mode, the application software determines the function of this key.
STATION2
ON LINE
When the printer is offline or when the printer is online and no print data are in the buffer,
pressing this key, the printer toggles between Letter Quality and Draft printing mode.
When the Printer is in the Printer Setup mode, pressing this key the Configuration Page selected
with the STATION1 key will be printed. See “ Printer Setup ” later in this manual.
When using the IBM 4722, IBM 9068 and the Olivetti protocols in two operators (“booking”)
mode, the application software determines the function of this key.
Toggles the printer between online and offline status.
When pressed while powering the printer on, selects the Printer Setup Mode. See “ Printer Setup ”
later in this manual.
If pressed in the Printer Setup mode, the printer prints the Self Test Page. See “ Printing the Self
Test ” later in this manual.
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Leds
On, if the printer is powered on.
Off, if the printer is powered off.
Lit, when the printer is on line.
Unlit, when the printer is off line.
ON L INE
Blinks, when data are present in the printer buffer and the printer is not ready (offline or paper out
condition).
If the printer is in Setup Mode, this led indicates which setup page is selected for printing. See
“ Printer Setup ” later in this manual.
When using the IBM 4722, IBM 9068 and the Olivetti protocols in two operators (“booking”) mode,
the STATION 1 led is under software control.
STATION
1
EJECT
If the printer is in Setup Mode, this led indicates which setup page is selected for printing. See
“ Printer Setup ” later in this manual.
Blinks, together with the other operator panel leds, if a printer error occurs.
Lit when the Letter Quality print mode is selected.
STAT ION
2
When using the IBM 4722, IBM 9068 and the Olivetti protocols in two operators (“booking”) mode,
the STATION 2 led is under software control.
LQ
If the printer is in Setup Mode, this led indicates which setup page is selected for printing. See
“ Printer Setup ” later in this manual.
Blinks, together with the other operator panel leds, if a printer error occurs.
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Software Driver Selection
At this point it is necessary to configure your printer for your application package. The installation procedures
depend upon the host environment.
Together with the printer you receive a CD-ROM containing the printer drivers for the Windows environment.
This printer supports the Plug&Play facility in the Windows 95 / 98 / 2000 / NT4.0 / Millennium®
environment.
If you want to install the printer in the Windows environment, insert the CD-ROM and follow the instructions
given.
The printer drivers of all Compuprint printers can be found at the Internet Address
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Connection to the Host
This printer can be connected to the host by means of a parallel standard Centronics or bi-directional IEEE 1284
type interface or by means of the serial RS-232/C interface.
Proceed as follows:
1. Make sure that both the host and the printer are turned off.
2. With the help of the following figure identify the connector for the interface you want to connect and insert
the cable firmly into it.
3. Fix the parallel interface cable by means of the corresponding hooks or the serial cable tightening the screws
on either side of the connector.
Parallel Interface (line 1)
Serial Interface (line 2)
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Setting the Interface Parameters
Parallel Interface
The parameters set for the parallel interface match most of the most common environments and the printer can
be used immediately after the connection to the host.
In case you need to modify the standard parameters see “ Printer Setup ” later in this section.
Serial Interface
Because of the great variety of the possible connection configurations, when you use the serial interface you will
need to set the parameters accordingly.
To assure a correct functioning of the printer connected through the serial interface, the transmission parameters
set for the printer must match the values set for the host.
For a complete description of the printer setup procedure see the paragraph “Printer Setup”
later in this manual.
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Printer Setup
The Printer Setup is used to configure the printer parameters and to print a Self Test page, to check the settings
and the printer installation, and to perform the Print Offset Tuning.
The default configuration of this printer matches most of the commonly used environments, but it may be
necessary to change some printer parameters. With this printer you print the forms for the setup, you fill them
in, and then you insert them back into the printer for reading.
Once the printer reads the form, the new values are set.
The following is the complete description of the Setup Procedure.
Entering the Printer Setup Mode
To enter the Printer Setup Mode press and hold the ON LINE key pressed for at least 1 second while powering
the printer on. The printer enters the Setup Mode.
The three lower leds are unlit:
1
EJ ECT
LQ
= lit
= unlit
You can now:
• Print the Self Test. See “ Printing the Self Test ” later in this manual.
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• Print one of the Printer Setup Forms (Configuration Menu or Program1/Program2 Menu) or the Offset
Tuning Form. See “ Printing the Printer Setup Forms ” later in this manual
• Insert a filled-in Printer Setup Form to set the corresponding Setup values.
Printing the Test Page
The Self Test page is useful to test, if the printer has been correctly installed, and allows to see the current
parameter settings.
1. With the printer in the Setup Mode, insert a single sheet in A4 or Letter format.
2. The printer loads the sheet and stops.
3. Press the ON LINE key again.
The printer prints the Self-Test page. Check that the printout is correct. The following printout example shows
the Printer Setup default values.
Once the self-test is finished, the printer remains in Setup Mode.
SELF TEST
SP-40 :
Code Version Vx.x xxxxxxxx CharGen:xxxxxxxx ver. x.xx
CONFIGURATION SETUP
PROGRAM
progr.1
1 beep
AUTOFEED SIGNAL
SLCT-IN SIGNAL
IGNORE PE
disabled
disabled
enabled
XON/XOFF
enabled
8 bit
ERROR BUZZER
JOB BUZZER
no beep
enabled
vertical
1/2”
SECURITY MODE
PASSBOOK TYPE
GET EDGE QUOTE
INTERFACE TYPE
BUFFER CONTROL
ROBUST XON
WORD LENGTH
BAUD RATE
automatic
9600 bps
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HONOR CTS
yes
PARITY BIT
none
INPUT BUFFER
8 Kb
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PROGRAM SETUP
PROGRAM 1
IBM 4722
Draft
No
PROGRAM 2
OLI.PR2
Draft
yes
PROTOCOL
FONT
FAST LQ
HORIZONTAL PITCH
VERTICAL PITCH
LOCK
10 lpi
6 lpi
No lock
A4
10 lpi
6 lpi
No lock
A4
FORM LENGTH
0
0
LEFT MARGIN
0
0
RIGHT MARGIN
TOP MARGIN
96
96
0
0
BOTTOM MARGIN
IBM C-SET
0
0
IBM set 1
17.1 cpi
graphic
USA
IBM set 1
17.1 cpi
graphic
USA
IBM COMPRESS
EPSON C-SET
NATION C-SET
CODE PAGE
CP437
INTERN.
1/240 inch
yes
CP437
INTERN.
1/240 inch
yes
OLIVETTI C-SET
VERT. RESOLUTION
RESET WITH EJECT
LINE MODE
LF=LF, CR=CR
autowrap
no
LF=LF, CR=CR
autowrap
no
WRAP MODE
SLASHED ZERO
PRINT DIRECTION
EJECT ON FF
sw control
yes
sw control
yes
RESET WITH EJECT
CUT SHEET EJECT
PRINT IMPACT
yes
yes
on front
Strong
on front
Strong
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VERT.POS 1/10”
VERT.ADJ 1/60”
HORIZ.POS 1/10”
HORIZ.ADJ 1/60”
0
0
0
0
0
0
0
0
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Printing the Printer Setup Forms
If you already have the preprinted forms for the printer setup, go to “ Filling in the Printer Setup
Forms ” later in this manual.
1. With the printer in Setup Mode, insert a blank sheet in A4 or Letter format.
2. The printer loads the sheet and stops.
3. If you press the STATION1 key, the three lower leds change and you can select the Setup Page you want
to print as follows:
= lit
= unlit
1
Configuration Page
EJECT
LQ
1
EJECT
Program 1 – Setup Page
Program 2 – Setup Page
LQ
1
EJ ECT
LQ
1
EJECT
LQ
Offset Tuning Setup Page
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4. Pressing the STATION2 key, the printer prints the selected Setup Page.
The printer setup forms contain all printer parameters and the values that can be set. The current value is
indicated by an asterisk (*).
For a detailed description of the parameters and the settings see “Setup Parameters ” later in
this manual.
Each Setup form is identified by a marker in the upper left corner of the page as follows:
Configuration Setup
Program 1
Program 2
Offset Tuning Setup
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Filling in the Printer Setup Forms
To change the values of the parameters, fill in the marker ( ) beside the value you want to set with a black or
blue ball-point pen or a fiber-pen.
Do not use pencils.
AUTOFEED SIGNAL ( )
( )
ena bled
d isab led *
SLCT-IN SIGNAL
( )
( )
d isab led *
ena ble d
BUFFER CONTROL ( )
DTR
( )
( )
XON/XOFF* X ON/XOFF +
If more than one value is set for a parameter, the printer ignores these parameters and
maintains the currently set value.
Do not fill in the marker beside the title of the preprinted form, otherwise the printer will not be
able to read that page.
For a detailed description of the parameters and values contained in the Configuration and Program1/Program2
Menus, see “ Setup Parameters ” later in this manual.
For a detailed description of the Offset Tuning procedure, see “ Offset Adjustment ” later in this manual.
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Setup Parameters
The following is a listing of the setup parameters.
Configuration Sheet
Setup Parameter
Values
no
Description
RESTORE TO MFG
The selected values are not set to factory defaults.
all
The values set in all printer setups are reset to factory default
values.
config
The values set in the configuration setup are reset to factory default
values.
prog. 1,
prog. 2
The values set in the corresponding programsetup are reset to the
factory default values.
PROGRAM
progr. 1,
progr. 2,
on interface
Defines the default ProgramSetup. Selecting progr.1 or
progr.2 the setup parameters set in the corresponding Program
Setup are set.
Selecting on interface the printer matches the Program1
settings w ith the data arriving on the Centronics interface, and the
Program2 settings w ith the data it receives fromthe serial interface.
When changing fromone interface to the other, the default values
are set for the corresponding ProgramSetup.
ERROR BUZZER
JOB BUZZER
enable, disable
no beep,
Enables or disables the buzzer in case of an error.
Selects the behavior of the buzzer w hen a new print job starts: no
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1 beep,
continuous
signal (no beep), one beep (1 beep) or a continuous signal
(continuous).
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Setup Parameter
Values
Description
INTERFACETYPE
parallel, serial,
financial, automatic
Selects the interface type. Selecting ‘automatic’the
interface type is selected betw een serial and parallel by the
printer depending on data coming fromhost.
The 'financial' interface should be selected for typical
applications of the IBM4722 and IBM9068 protocol w ith the
controlled link required by the IBMfinancial driver. When this
itemis set, the parallel port is disabled.
HONOR CTS
no, yes
This setting is significant only if the ‘financial’ interface has
been selected.
Considers (yes) or ignores (no) the CTS signal received from
host for the control of the data streamfromhost.
INPUT BUFFER
IGNOREPE
1 Kb, 8 Kb, 16 Kb, 32 Selects the buffer size.
Kb, 64 Kb
When the 'financial' interface is selected, this setting is ignored.
enabled, disabled
Selects w hether the printer signals the paper empty condition
(disabled) or not (enabled) on the busy line.
AUTOFEED SIGNAL disabled, enabled
The parallel interface uses (enabled) or does not use
(disabled) the AUTOFEED signal.
SLCT-IN SIGNAL
disabled, enabled
DTR+SRTS, SRTS,
The parallel interface uses (enabled) or does not use
(disabled) the SELECT-IN signal.
BUFFER CONTROL
Selection of the buffer protocol. When the 'financial' interface
XON/XOFF, ETX/ACK, is selected, this setting is ignored.
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XON/XOFF+DTR
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Setup Parameter
ROBUST XON
Values
Description
enabled, disabled
7 bit, 8 bit
Performthe Robust XON (enabled) or not (disabled).
Sets the number of the data bits.
WORD LENGTH
When the 'financial' interface is selected, this value is alw ays
set to 8 bits.
BAUD RATE
PARITY BIT
600 – 115200 bps
even, odd, none
enabled, disabled
Sets the data transfer rate.
Selects the parity control for the data.
SECURITY MODE
Enables or disables the security actions that assure protection
against paper jams. If disabled, the paper handling is faster.
PA SSBOOK TY PE
GET EDGE QUOTE
Fix ed thic k
Vertical
Printing on a document w ith fixed thickness.
Printing on passbooks w ith upright fold.
Printing on passbooks w ith horizontal fold.
Horizontal
0/2”, 1/2”, 2/2”, 3/2”,
4/2”, 5/2”, 6/2”, 7/2”
Sets the position in w hich the left paper edge is checked. If set
to 0, the check is performed at the first line. The other values
correspond to the physical distance fromthe first line.
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PROGRAM 1
PROGRAM 2
Setup Parameter Values
Description
PROTOCOL
EPSON 570, IBMX24E,
Defines the printer protocol.
X24EAGM, IBM2390,
OLI. PR40+, OLI. PR2,
NOTE: For the IBM4722 and 9068 protocols, if the softw are
driver uses the controlled link of the IBMfinancial driver, set the
OLI. PR2845, IBM4722, INTERFACE TYPEitemin the Configuration Menu to
IBM9068
financial.
FONT
Draf t, Courier, OCR-B,
Gothic, Prestige, Present,
OCR-A, Script, Boldface
Selects the font.
FAST LQ
No, Yes
Selects the fast LQ printing mode. The printer prints at 120dpi
instead of 180 dpi.
HORIZONTAL
PITCH
10 cpi, 12 cpi, 15 cpi,
16.6 cpi, 17.1 cpi, 20 cpi
Selects the character spacing in characters per inch (cpi).
VERTICAL PITCH 5 lpi, 6 lpi, 8 lpi
Selects the line spacing in lines per inch (lpi).
LOCK no lock, font, hor. pitch,
The follow ing selections made in the printer setup may be
locked: font, horizontal pitch (hor.pitch), or both the font
and horizontal pitch (font+hor. pitch). The locked settings
cannot be changed via softw are commands.
font+hor.pitch
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Setup Parameter Values
Description
FORMLENGTH
# lines, A4, letter, Sets the page length in number of lines or standard formats A4, Letter,
A5, legal
A5 or Legal. If you select # lines, you must indicate the number of
lines you w ant to set in the scheme below this selection. The values
range betw een 0 and 255. To set the values combine the numbers
considering that the first line corresponds to the hundreds, the second
line to the tens and the third line to the units. See the example below .
Example:
How to set the form length to 82 lines:
(
(
FORM LENGTH
( )
( )
( )
( )
#lines A4
letter A5
legal
0
1
2
3
4
5
6
7
8
9
100 x
10 x
1 x
( )
( )
( )
( )
( )
( )
( )
( )
(
(
( )
( )
( )
( )
( )
( )
( )
( )
( )
( )
( )
( )
(
(
( )
Setup Parameter
Values
Description
LEFT MARGIN
10 x
1 x
Sets the left margin in number of columns. The values range betw een 0
and 90. To set the values combine the numbers considering that the first
line corresponds to the tens, the second line to the units. See the
example below .
Example:
How to set the Left Margin to 20.
LEFT MARGIN
0
1
2
3
4
5
6
7
8
9
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(
(
10 x
1 x
( ) ( )
( ) ( ) ( ) ( ) ( ) ( ) ( )
(
(
( ) ( ) ( ) ( ) ( ) ( ) ( ) ( ) ( )
Setup Parameter
Values
Description
RIGHT MARGIN
100 x
10 x
1 x
Sets the right margin in number of columns. The values range betw een 0
and 190. The physical position of margin depends on the current
character spacing. To set the values combine the numbers considering
that the first line corresponds to the hundreds, the second line to the
tens and the third line to the units. See the example below :
Example:
How to set the Right Margin to 101.
RIGHT MARGIN
0
( )
1
(
2
3
4
5
6
7
8
9
(
100 x
10 x
1 x
(
(
( ) ( ) ( ) ( ) ( ) ( ) ( ) ( ) ( )
(
(
( )
( ) ( ) ( ) ( ) ( ) ( ) ( ) ( )
Setup Parameter
Values
Description
TOPMARGIN
10 x
1 x
Sets the top margin in number of lines. The values range betw een 0 and
90. To set the values combine the numbers considering that the first line
corresponds to the tens, the second line to the units. See the example
below .
Example:
How to set the Top Margin to 15.
TOP MARGIN
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0
( )
1
(
2
3
4
5
6
7
8
9
(
10 x
1 x
( ) ( ) ( )
(
(
( ) ( ) ( ) ( ) ( )
( ) ( ) ( ) ( )
Setup Parameter
Values
Description
BOTTOM MARGIN
10 x
1 x
Sets the bottommargin in number of lines. The values range betw een 0
and 90. To set the values combine the numbers considering that the first
line corresponds to the tens, the second line to the units. See the
example below .
Example:
How to set the bottom margin to 34 lines:
BOTTOM MARGIN
0
1
2
3
(
4
( )
5
6
7
8
9
(
10 x
1 x
( ) ( ) ( )
( ) ( ) ( ) ( )
(
(
( ) ( ) ( ) ( ) ( )
Setup Parameter
IBMC-SET
Values
Description
IBMset 1, IBMset 2
17.1 cpi, 20 cpi
Selects the IBMcharacter set.
IBMCOMPRESS
Selects the pitch for the compressed mode
printing in IBMemulation.
EPSON C-SET
NATION C-SET
Italic, graphic
Selects italic or graphic Epson character set.
USA, FRANCE, GERMANY, ENGLAND, Selects the national character sets.
DENMARK1, SWEDEN, ITALY,
SPAIN1, JAPAN, NORWAY,
DENMARK2, SPAIN2, LATIN A1
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Setup Parameter
Values
Description
CODEPAGE
CP437, CP437G, 96GREEK, CP850,
CP851, CP852, CP853, CP855, CP857,
CP858, CP860, CP862, CP863, CP864,
CP865, CP866, CP867, CP876, CP877,
CP1098, CP1250, CP1251, CP1252,
GOST, TASS, MAZOWIA, CP437SL,
UKRAIN, 8859/1, 8859/2, 8859/3, 8859/4,
8859/5, 8859/6, 8859/7, 8859/8, 8859/9,
8859/15, ROMAN-8, ID 12, ID 14, ID 17,
SANYO, KU, PHILIP
Selects the code page for both the IBMand
the EPSON emulations.
OLIVETTI C-SET
CODE PAGE*, INTERN., GERMANY,
PORTUGAL, SPAIN1, DEN/NORW,
FRANCE, ITALY, SWE/FIN, SWISS,
G. BRITAIN, USA ASCII, GREECE,
ISRAEL, SPAIN2, JUGOSLAVIA,
TCV 370, CANADA, SDC, TURKEY, CIBC,
PC-DEN/NORW, PC-DEN OPE, PC-210,
PC-220, OLI-UNIX
Selects the character sets for the OLIVETTI
protocol.
Selecting CODEPAGE, it is possible to select
one of the above Code Pages to be used
w ith the Olivetti protocol.
VERT. RESOLUTION
RESET WITH EJECT
1/216 inch, 1/240 inch
Sets the vertical character resolution.
Setting used for the OLIVETTI protocols.
no, yes
When the printer receives a reset command,
selecting yes it ejects the paper, selecting
noit performs only the reset command.
Setting used for the OLIVETTI protocols.
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Setup Parameter
Values
Description
LINE MODE
LF=LF, CR=CR
If the printer receives a LF code (LF), it only performs a line feed. If
the printer receives a CR code (CR), it only performs a carriage
return.
CR=LF+CR
If the printer receives a CR code (CR), it performs a carriage return
follow ed by a line feed. If the printer receives a LF code (LF), it
performs a line feed.
LF=LF+CR
If the printer receives a LF code (LF), it performs a line feed
follow ed by a carriage return. If the printer receives a CR code
(CR), it only performs a carriage return.
LF&CR=LF+CR
If the printer receives a LF code (LF) or a CR code (CR), it
performs both a line feed and a carriage return.
WRAPMODE
truncate,
autow rap
The data exceeding the line length are truncated (truncate) or
printed on the follow ing line (autowrap).
SLASHED ZERO
PRINT DIRECTION
no, yes
Selects the printing character for zero, w ith a slash (yes) or
w ithout (no).
unidir., bidir., sw
control
Selects the printing direction of the print head: unidirectional
(unidir.), bidirectional (bidir.) or selected via software (sw
control).
EJECT ON FF
no, yes
no, yes
Performs a formfeed according to the selected page format (no)
or ejects a cut sheet loaded into the printer (yes).
RESET WITH EJECT
When the printer receives a reset command, if this itemis set to
yesthe paper inserted in the printer is ejected. If the itemis set to
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nothe printer performs only the reset command.
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Setup Parameter
Values
Description
CUT SHEET EJECT
on front, on rear
Selects w hether the cut sheet loaded into the printer is ejected
tow ards the front or the rear of the printer.
PRINT IMPACT
soft, strong
Selects the impact strength of the print head needles.
Offset Adjustments
For a precise adjustment of the position of the printed characters on a preprinted form, the printer allows to
easily adjust the first line and the first printing column as follows:
1. When the printer is in Setup Mode, press the STATION1 key until the leds are lit in the following
configuration:
1
EJECT
LQ
2. Insert a blank sheet into the printer. The following sheet will be printed:
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OFFSET TUNING SETUP
Vertical Position Offset (1/10 INCH)
PROGRAM 1
PROGRAM 2
( )*
( )*
0
( )
( )
+1
( )
( )
+2
( )
( )
+3
( )
( )
+4
( )
( )
+5
( )
( )
+6
( )
( )
+7
( )
( )
+8
( )
( )
+9
Vertical Offset Tuning (1/60 INCH)
X
X
X
X
X
X
X
X
X
X
X
X
X
PROGRAM 1
PROGRAM 2
( )
( )
( )
( )
( )
( )
( )
( )
( )
( )
( )
( )
( )*
( )*
( )
( )
( )
( )
( )
( )
( )
( )
( )
( )
( )
+2
( )
+6
-6
-5
-4
-3
-2
-1
0
+1
+3
+4
+5
Horizontal Position Offset (1/10 INCH)
PROGRAM 1 ( ) ( ) ( ) ( ) ( ) ( ) ( )* ( ) ( ) ( ) ( ) ( ) ( ) ( ) ( ) ( )
PROGRAM 2 ( ) ( ) ( ) ( ) ( ) ( ) ( )* ( ) ( ) ( ) ( ) ( ) ( ) ( ) ( ) ( )
-6 -5 -4 -3 -2 -1
0
+1 +2 +3 +4 +5 +6 +7 +8 +9
Horizontal Offset Tuning (1/60 INCH)
PROGRAM 1
( )
PROGRAM 2
( )
X
X
X
X
X
X
X
X
X
X
X
-6
-5
-4
-3
-2
-1
0
( )
( )
( )
( )
( )
( ) *
( )
( )
( )
( )
( )
( )
( )
( )
( )
( ) *
( )
( )
( )
( )
+1
+2
+3
+4
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X
X
( )
( )
( )
( )
+5
+6
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The Vertical Offset Tuning values correspond to 1/60 inches and set the vertical offset of the first
print line starting from the default standard position at 1 mm from the upper paper margin.
The Horizontal Offset Tuning values correspond to 1/60 inches and set the horizontal offset of the
first print line starting from the default standard position at 3 mm from the left paper margin.
If you need to change the default position of the first print line the vertical offset can be set in the Vertical
Position Offset lines and/or the horizontal offset in the Vertical Position Offsetlines. Both
these values correspond to 1/10 inch values.
1 mm
X
X
Vertical Offset Tuning
Vertical Offset Tuning
X
X
X
VERT. DEF. POS
3 mm
X
X
X
X
X
HORIZ
DEF.
POS
= FIRST PRINT POSITION
X
X
X
X
X
X
X
X
X
X
Horizontal Offset Tuning
3. Fill in the marker corresponding to the value you want to set.
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Reading the Preprinted Forms
When the Printer Setup Forms have been filled in, insert them back into the printer, when the printer is in Setup
Mode.
The printer is able to recognize the Setup Forms by means of the markers on these pages. The printer reads the
values marked for the various parameters and configures the printer accordingly.
The settings are confirmed by a # symbol printed on the left of the corresponding marker.
The following page shows the printer setup flow-chart.
For further details concerning the parameters that can be set in the Configuration Setup, Program 1 and Program
2, see “Setup Parameters” before in this manual.
For further details on how to adjust the offset with this printer, see “Offset Adjustments” before in this
manual.
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Printer Setup Overview
ON LIN E
ON LIN E
Printer ready
Setup Mode
Printer OFF
Parameters are set
#
EJECT
ON LIN E
LQ
LQ
LQ
LQ
STATION
2
STATI ON
1
EJECT
EJECT
EJECT
STATION
ON LINE
ON LIN E
ON LINE
2
STATION
1
STATION
2
STATION
1
STATION
2
STATION
1
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Troubleshooting
Paper Problems
The straight paper path of this printer is designed for trouble-free handling of a great variety of documents.
Paper Jam
In case a paper jam condition occurs, proceed as follows:
1. Open the printer cover.
2. Open the print-head assembly pushing the green levers towards the rear of the printer. The print-head
assembly moves up.
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3. Remove the jammed paper, pulling it towards the
front of the printer.
4. In case it is not possible to remove the jammed
paper because you cannot reach it with your hand
or it is embedded so that you cannot move it,
rotate the cog-wheel beside the paper path lever
to free the paper.
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5. Push the print head assembly down, until it clicks
into place.
If you do not close the print-head assembly correctly, the printer does not print and you may
damage the printer cover.
6. Close the printer cover.
Paper Damaged after Printing
If the paper damaged after printing , it probably does not correspond to the specifications given in this manual
or was not loaded according to the indications given.
Verify that the paper corresponds to the specifications (see “Paper Specifications” later in this manual) and has
been loaded according to the indications given (see “Paper Handling” before in this manual).
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Ribbon Cartridge Problems
The following table is useful to identify and solve print quality problems.
Problem
Cause
Solution
Fading print
The ribbon is not fed
Check that the ribbon is correctly inserted (see
“ Installing the Ribbon Cartridge”.
Turn the ribbon tension knob to verify, that the
ribbon is not blocked.
If the problem is not solved, change the ribbon
cartridge.
T he ribbon is used up or torn
Change the ribbon cartridge.
The printer does not
print
The ribbon cartridge is not an
original Compuprint cartridge.
The printer checks the inserted cartridge, to avoid
damaging the print head assembly due to incorrect
ribbon feeding.
Insert an original Compuprint ribbon cartridge.
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Paper Specifications
The documents must all guarantee the following characteristics:
• Use paper matching the indicated characteristics.
• They must have well defined top and left edges, with a square angle tolerance of 0.1° on all edges.
• The paper must not have holes, perforations, folds or tears anywhere within the print area of the document.
• The radius on a corner of the form must be within 9.5 mm from the left or right edge.
• The form to be printed must not contain foreign material.
• Form opacity must be at least 75%. Forms with a lower opacity may cause feed errors.
• Never print on documents with metallic or hard plastic fasteners or staples, they may damage the printer.
Use only sewn passbooks.
• To get the maximum print contrast you should print on white or light colored paper. You may overstrike to
improve the low contrasting paper.
• It is preferable to use single and multiple documents with the fibre running in the insertion direction of the
printing unit.
• Recycled paper is permitted on principle.
• It is preferable to print on multiple forms with a narrow glue strip or top-gluing. The gluing must not cause
waving in the set of forms.
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Cuts Sheets
Insertion direction
D
C
C
B
Print Area
E
A
Dimensions
Form width
Form length
Maximum
244 mm
470 mm
-
Minimum
65 mm
A
B
C
70 mm
Distance between dot position
and left or right paper edge
Distance between top of the
first printed line and top
margin of the document
Distance between the lower
margin and the lower part of
the last printed line
3.0 mm
D
E
-
-
1 mm
6.6 mm
Weight (original)
120 g/m2
40 g/m2
Weight
(original + 1 to 5 copies)
1st 75 g/m2
1st 55 g/m2
other 45 g/m2
other 75 g/m2
carbon 35 g/m2
carbon 14 g/m2
Thickness
Form thicker than 0,35 mm may cause print quality degradation.
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Passbooks
Minimum
Maximum
Paper Weight
Thickness
75
120 g/m2
Multiple Page Passbooks
Horizontal Fold
0.28 mm (0.011 in.)
1.80 mm (0.071 in.)
Thickness difference across the fold of an open passbook
Horizontal Fold
Vertical Fold
-
-
1.52 mm (0.059 in.)
1.52 mm (0.059 in.)
0.28 mm (0.011 in.)
0.46 mm (0.018 in.)
Single Page Passbook or Ledger Cards
Covers
0.18 mm (0.0071 in.)
0.18 mm (0.0071 in.)
• Passbooks with torn, folded, creased, incomplete or warped pages or covers should not be used.
• Printing on or across holes, edges, cut outs or folds is not permitted.
• Passbook covers must be of uniform thickness under the printing area.
• The fold of all pages and the stitching must coincide with the cover fold. The stitches should be spaced at 6
to 10 stitches per inch.
• Fiber flow on the inner sheets should be parallel to the center fold.
• The cover bulge and stitches (spine) must not exceed the following dimensions:
2,5 mm
(0,098 in.)
MAX.
1 m m
(0,039 in.)
MAX.
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Passbooks with Horizontal Fold
Dim ension
Passbook width
Maximum
241 mm
220 mm
-
Minimum
110 mm
130 mm
3.0 mm
A
Insertion direction
D
B
C
Passbook length
Distance between print
character position and
left or right edge
Distance between top
edge of the document and
top edge of first printed
line
C
C
Print Area
D
E
-
1 mm
ABCD
G
H
B
Distance between bottom -
of last printed line and
bottom edge of the
document
6.6 mm
ABCD
F
Outer corner radius
Distance from fold to
bottom of the first
printed line above the
fold.
9.35 mm
-
Print Area
G
-
5.1 mm
F
H
Distance from fold to top -
of the first printed line
below the fold.
5.1 mm
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Passbooks with Vertical Fold
Dim ension
Passbook width
Maximum
241 mm
220 mm
-
Minimum
110 mm
85 mm
Insertion direction
D
A
B
C
Passbook length
Distance for the dot position
nearest to the left or right
edge
3,0 mm
H
A BCD
C
C
D
E
Distance from the top edge
of the document to the top
edge of the first printed line
Distance from the bottom of
the last printed line to the
bottom edge of the
-
-
1 mm
Print Area
6,6 mm
ABCD G H ABCD
B
document
F
Outer corner radius
9,35 mm
-
-
G
Distance from the fold to
the first character position
beside the fold.
6,87 mm
L
F
E
H
Distance from the fold to
the first character position
beside the fold.
-
6,87 mm
K
A
K-L
Short Page Offset
-
0,0 mm
Book thickness, while open
1,8 mm
0,28 mm
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Technical Specifications
Printing Technology
Print head:
ER24S
24 pin – Ø 0,25 mm
Print head life
Resolution:
400 million characters
360 x 360 dpi (HxV)
Line Length (@ 10 cpi)
94 columns (cut sheets)
Printing Speed
400 cps @ 10 cpi (Draft)
133 cps @ 10 cpi (LQ)
Em ulation
IBM® Personal Printer 2390+, Proprinter XL24E, Proprinter XL24AGM, IBM4722, 9068, Epson 570 and Olivetti
PR40+, PR2, 2845
Resident Fonts
Draft, Courier, Gothic, Prestige, Presentor, Script, OCR-A, OCR-B, Boldface
Character Sets (IBM and Epson protocols)
PC standard set (CS1-CS2) - 13 National Epson sets - CP437 (USA) - CP437G (Greek) - CP850
(Multilanguage) – CP851 (Greek) - CP852 (Latin 2) - CP853 (Turkish) - CP855 (Russian) - CP857 (Turkish) - CP
858 (Euro) - CP860 (Portuguese) - CP862 (Hebrew ) - CP863 (French/Canadian) - CP864 (Arabic) - CP865
(Norw egian) - CP866 (Cyrillic) - CP867 (Turkish) – CP876 (OCRA) - CP877 (OCRB) - CP1250 (Central Europe)
– CP1251 (Cyrillic) – CP1252 (Window s Latin1 Ansi) - Gost - Tass – Mazow ia - ISO 8859/1/2/3/4/5/6/7/8/9/15
- 96GREEK- Ukrainian – ID 12 – ID 14 – ID 17 – CP1098 (Farsi Arabic) – Roman-8, CP437 Slavic – Sanyo – Ku -
Philip
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Character Sets (OLIVETTI protocols)
CS000 – CS010 International, CS020 Germany, CS030 Portugal, CS040 Spain1, CS050 Denmark/Norw ay,
CS060 France, CS070 Italy, CS080 Sw eden/Finland, CS090 Sw itzerland, CS100 Great Britain, CS110 USA
ASCII, CS140 Greece, CS150 Israel, CS170 Spain 2, CS200 Jugoslavia, CS410 Olivetti TCV 370, CS510 SDC,
CS520 Turkey, CS540 CIBC, CS680 OLI-UNIX, CS701 PC-220 Spain2, CS711 PC-Denmark/Norw ay, CS712 PC-
Denmark OPE, CS771 PC-210 Greek
Barcodes
UPC/A, UPC/E, EAN8, EAN13, Code 39, Code 128, Postnet, Codabar, ADD-ON 2, ADD-ON 5, Code 11, Code
93, BCD, MSI, 2/5 Interleaved, 2/5 Matrix, 2/5 Industrial
Interfaces
Parallel IEEE 1284 bidirectional, nibble and byte modes
Serial RS-232/C
Automatic Interface Switching
Serial Interface Signals
Solder side
view
Solder side
view
DC D
DS R
RX
RTS
TX
1
6
2
7
3
1
6
2
7
DC D
DS R
RX
RTS
To PC IBM
compa tib le
To printer
3
8
4
9
5
TX
CTS
DTR
RI
8
4
9
5
CTS
DTR
RI
GND
GND
Male connector
Female connector
Memory
32 Kbytes buffer
Special Functions
Automatic Gap Adjustment (AGA)
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Auto Alignment
Auto Border Recognition
Ribbon Life
4 million characters (black)
Reliability
MTBF: 10,000 hours
Duty cycle
28000 pages/month
Physical Dimensions & Weight
400 (W) x 295 (H) x 200 (D) mm
< 12 Kg
Power Supply
Type
Universal - autosw itching
Pow er consumption:
< 60 W (printing ISO/IEC 10561)
Environmental conditions
Temperature:
w orking +10 to +40 °C
Humidity:
w orking 40% to 60% RH (w ithout condensation)
Noise Level
< 54dbA
Environment
Energy star compliant
Compliances
120 VAC, 60 Hz
UL 60950, CSA C22.2 No.60950, IEC 60950, FCC CFR 47 (DoC), CSA C108.8,
EPA ENERGY STA R
230 VAC, 50 Hz
CEMarking, EN 60950, IEC 60950, EN 55022, EN 55024, EN 61000-3-2, EN 61000-
3-3, EPA ENERGY STA R
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