Ciprico Home Theater Server 4105 Series User Manual

Media Vault™  
4105 Series  
User Manual  
Release Date: 01/08  
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MediaVault 4105 User Manual  
Notice  
Although Ciprico Inc. has attempted to ensure the accuracy of this contents of this User  
Manual, it is possible that this document may contain technical inaccuracies, or typographical  
or other errors. Ciprico Inc. assumes no liability for any error in this publication, and for  
damages, whether direct, indirect, incidental, consequential or otherwise, that may result  
from such error, including, but not limited to loss of data or profits.  
The published information in this User Manual is subject to change without notice. Ciprico  
Inc. reserves the right to make changes in the product design, layout, and driver revisions  
without notification to its users.  
This version of the MediaVault MV 4105 User Manual supersedes all previous versions.  
Recommendations  
This User Manual contains information about host adaptors and formatting software that are  
approved by the companies of manufacture and/or origin. These specially approved host  
adaptors and formatting software are the only ones approved and recommended for use with  
the MV 4105.  
MV 4105_Ciprico Inc.  
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MediaVault 4105 User Manual  
Contact Information  
Ciprico Inc. has several support options for users of its products, in order to access  
information and updates.  
When you contact Ciprico Inc., please have the following information available:  
• Product model and serial number  
• A description of the problem/situation  
• System configuration information, including: system type, operating system, host  
adapter, and host adapter driver.  
Technical and Sales Support  
Telephone support  
Web site  
1-877-484-3797, extension 7  
http://www.ciprico.com  
E-mail technical support  
Sales  
Postal address  
Ciprico Inc., 7003 W. Lake Street, Suite 400,  
St. Louis Park, MN 55426 USA  
iv  
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MediaVault 4105 User Manual  
Document Change History  
Revision Level  
Date  
Changes  
Initial release of this manual.  
A
January 2008  
MV 4105_Ciprico Inc.  
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MediaVault 4105 User Manual  
Industry Canada Compliance Statement B-3  
CE Compliance Information B-3  
Disclaimers of Warranty and Limitations of Remedy D-3  
Inspection and Acceptance D-3  
Advanced Replacement Option D-4  
Customer Responsibilities for MV 4105 Usage and Damage D-4  
How to Return the Product D-7  
Repaired Parts and Return Shipment D-7  
Fabric Switch Zoning E-2  
Fabric Switch Zoning Techniques E-2  
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Chapter 1  
Safety  
In this chapter…  
Safety Definitions........................................................................................... 1-2  
Safety Precautions ........................................................................................ 1-2  
Invisible Laser Radiation Warning ................................................................. 1-5  
Safety Warning Label .................................................................................... 1-5  
This section includes general safety precautions, specific Ciprico Inc.  
precautions, and first aid information. Read this material carefully before  
working on any components of the MediaVault 4105 (hereafter referred to  
as the MV 4105).  
Read and keep this User Manual for future reference.  
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Safety  
MediaVault 4105 User Manual  
Safety Definitions  
The following types of safety precautions appear in this manual:  
WARNING: Denotes the possibility of serious damage  
to equipment and/or serious injury to self.  
CAUTION: Denotes the possibility of minor to severe  
damage to equipment and/or possible injury to self.  
Safety Precautions  
WARNING: Before installing and using the  
MV 4105 User Manual read all instructions and  
caution markings on the equipment.  
WARNING: To reduce the risk of electrical  
shock, disconnect AC power from the  
MV 4105 before attempting any maintenance  
or cleaning.  
WARNING: Do not expose the MV 4105 to any  
liquids.  
WARNING: To reduce risk of fire hazard, do  
not cover or obstruct the ventilation openings  
1-2  
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MediaVault 4105 User Manual  
Safety  
WARNING: To avoid a risk of fire and electric  
shock, make sure that existing wiring is in  
good condition and that the wire is not  
undersized. Do not operate the MV 4105 with  
damaged or substandard wiring.  
WARNING: Do not operate the MV 4105 if it  
has received a sharp blow, been dropped, or  
has been damaged in any way.  
WARNING: Use only attachments  
recommended or sold by Ciprico. Doing  
otherwise might result in a risk, improper  
operation or injury, or voiding the warranty.  
CAUTION: Do not upgrade your  
system if there are any tasks (such as a  
rebuild) running on any of the arrays.  
CAUTION: Deleting a stripe set from the host  
operating system permanently destroys all  
data. This action cannot be undone; all data  
will be lost.  
CAUTION: When a task is cancelled, data that  
is in the part of the task that did not finish  
could be lost on the destination array.  
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Safety  
MediaVault 4105 User Manual  
Important Safety Considerations  
TABLE 1-1. Safety Considerations.  
Consideration  
Risk/Description  
Servicing the Unit  
Do not attempt to service this unit yourself other than the removal of the front  
panel, and the disk drive modules. See Figure 1-1.  
Risk of Shock  
The power supplies are removable, hazardous voltage levels maintained on  
removable module. After disengaging, do not completely remove the power  
supply module for 30 seconds to permit power dissipation.  
Risk of Damage  
The power supplies are removable. After disengagement of power supply, wait  
30 seconds before re-engagement.  
Use Near Liquids  
Unstable surfaces  
Do not use the MV 4105 unit near any liquids.  
Do not place this unit on an unstable cart, stand, bracket or table. The unit  
might fall, causing serious injury and damage to the unit.  
Ventilation  
Do not block the front or rear ventilation. Proper airflow is required to ensure  
reliable operation and to protect the product from over heating.  
Grounding power  
plug  
Do not defeat the safety purpose of the grounding power plug. Use a  
grounding type power outlet and the power connector intended for the unit.  
The power cord should be routed so that they are not likely to be walked on or  
pinched by items placed upon or against them.  
Power cord  
The power cord provided is for North America use only. Outside of North  
America the proper power cord must be procured and used.  
1-4  
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MediaVault 4105 User Manual  
Safety  
Invisible Laser Radiation Warning  
Lasers emit visible and invisible radiation from the aperture opening when  
no fiber-optic cable is connected. When removing cables do not stare into  
the open apertures. See Figure 1-1.  
In addition, install protective aperture covers to fibre ports with no cable  
connected.  
Safety Warning Label  
The following safety label is located on the rear of the MV 4105.  
FIGURE 1-1. Hazardous Laser Product - Invisible Laser Radiation Warning  
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Safety  
MediaVault 4105 User Manual  
Important Safety Considerations: French and German  
Languages  
Les Considérations importantes de Sûreté  
Pas la tentative pour entretenir cette unité. L'ouverture ou enlever la  
couverture vous exposera aux tensions dangereuses ou aux autres  
dangers.  
Ne pas utiliser cette unité près de l'eau - tel que; la baignoire, le lavabo,  
l'évier de cuisine ou le baquet de lessive, dans un sous-sol mouillé de  
proche une piscine.  
Ne pas placer cette unité sur une charrette instable, une position, un  
crochet ou une table. L'unité peut tomber, causant la blessure et les  
dommages sérieuse à l'unité.  
Ne pas bloquer le devant et la ventilation postérieure. Le flux d'air correct  
est exigé assurer l'opération fiable et protéger le produit de par-dessus le  
chauffage.  
Ne pas battre le but de sûreté de la prise de courant mettree à terre.  
Utiliser une sortie de pouvoir qui met à la terre et l'arrivée secteur a projeté  
pour l'unité. Le cordon d'alimentation devrait être mis en déroute pour  
qu'ils ne sont pas probables être marché sur ou pincé par les articles  
placés sur ou contre eux.  
Le cordon d'alimentation fourni est pour l'usage d'Amérique du nord  
seulement. Hors de l'Amérique du nord que le cordon d'alimentation  
correct doit être procuré et doit être utilisé.  
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Safety  
Wichtige Sicherheitsberücksichtigungen  
Versuchen Sie nicht, diese Einheit zu warten. Öffnen oder Herausnehmen  
der Decke werden Sie zu gefährlichen Spannungen oder anderen  
Gefahren entblößen.  
Benutzen Sie dieses Einheit nahes Wasser nicht - wie zum Beispiel;  
Badewanne, washbowl, Küche Ausguß oder Wäscherei Wanne, in einem  
nassen Kellergeschoß von nahe einem schwimmenden Teich.  
Stellen Sie diese Einheit auf einen unsicheren Wagen, Gestell, Bügel oder  
Tisch nicht. Die Einheit kann fallen, verursachend ernste Verletzung und  
Schaden an der Einheit.  
Hemmen Sie die Front und die hintere Belüftung nicht. Passender  
Luftstrom ist erfordert, zuverlässigen Betrieb zu sichern, und, das Produkt  
von über Heizung zu schützen.  
Besiegen Sie den Sicherheitszweck Stöpsel der Erdungskraft nicht.  
-
Benutzen Sie einen Erdungstyp Netzanschluß und den Kraft Verbinder  
haben vorgehabt für die Einheit. Das Netzkabel sollte umgeleitet werden,  
damit sie nicht wahrscheinlich sind, auf gelaufen zu werden, oder  
zusammengedrückt durch Punkte, die auf oder gegen sie gestellt werden.  
Netzkabel hat für Nördlich Amerika Gebrauch nur versorgt ist. Außerhalb  
Nördlich Amerikas des passenden Netzkabels muß verschafft werden und  
muß benutzt werden.  
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Safety  
MediaVault 4105 User Manual  
Protecting Equipment and Data  
Backing Up Data  
Creating or deleting disk arrays destroys existing data on the drives.  
Always back up the data on the drives and save it to a server or hard-drive  
before attaching the drives to the controller.  
Electrostatic Discharge (ESD)  
Static electricity can destroy sensitive electronic components inside a  
computer. Follow these procedures to prevent damage due to ESD:  
• When unpacking a static-sensitive component from the shipping carton,  
do not remove the component from the anti-static bag until you are  
ready to install the component. Before you unwrap the anti-static  
packaging, touch an unpainted metal surface to discharge static  
electricity from your body.  
• When transporting a static-sensitive component, place it in an anti-static  
container or packaging  
• Before touching any computer part, discharge any static charge your  
might have accumulated. Wear an ESD strap, stand on an ESD mat, or  
periodically touch an unpainted metal surface, such as the card-slot  
openings of the computer chassis.  
IMPORTANT: The top and side surfaces of the MV 4105 are painted,  
not metallic. It is safe to touch them.  
• Do not remove the MV 4105 from its protective bag until you are  
properly grounded.  
• Handle the MV 4105 by its edges.  
• Do not touch any pin or connector on the MV 4105.  
1-8  
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Safety  
First Aid: Electrical Shock  
IMMEDIATE action must be initiated after a person has received an  
electrical shock. Obtain immediate medical assistance if available.  
The source of the shock must be immediately removed by either shutting  
down the power or removing the victim from the source.  
If it is not possible to shut off the power, the wire should be cut with either  
an insulated instrument or by a rescuer wearing electrically insulated  
gloves and safety glasses. Whichever method is used do not look at the  
wire while it is being cut. The ensuing flash can cause burns and  
blindness.  
If the victim has to be removed from a live circuit, pull the victim off with a  
non-conductive material.  
DO NOT TOUCH the victim! You can receive a shock from current flowing  
through the victim’s body.  
Use the victim’s coat, a rope, wood, or loop your belt around the victim’s  
leg or arm and pull the victim off.  
After separating the victim from power source, check immediately for the  
presence of a pulse and respiration.  
If a pulse is not present, start CPR (Cardio-Pulmonary Resuscitation) and  
call for emergency medical assistance. If a pulse is present, respiration  
may be restored by using mouth-to-mouth resuscitation, but call for  
emergency medical assistance.  
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Chapter 2  
Introduction  
In this chapter…  
MV 4105_Ciprico Inc.  
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Introduction  
MediaVault 4105 User Manual  
About the MV 4105  
Congratulations on purchasing the MV 4105 from Ciprico Inc., a leader in  
performance, quality, and storage for video editing and storage.  
The main features of the units are indicated in Table 2-1.  
MV 4105 Features  
TABLE 2-1. Features of the MV 4105.  
Feature  
Number of RAID controllers  
Number of removable disk modules  
Number of 4Gb Fibre Channel ports  
Internal data rate  
Number or Value  
1
5
2
306 MBytes/sec  
Burst rate (maximum)  
400 MBytes/sec  
Sustained data rate  
250 MBtyes/sec  
HDT (High Definition Turbo)  
Mode Select Switch  
250 Mbytes per second per channel (with reduction of capacity)  
Allows switching between RAID 0, RAID 3 @512  
or RAID 3 @2K modes  
Data protection (built-in)  
Real Time RAID  
Fans  
RAID 3 mode  
RTR reconstructs data “on the fly” if a drive “glitches”  
Multiple cooling fans  
Serial port  
Serial port for detail level maintenance and support.  
Audible Alarm and LED indicators.  
Alarm  
Functionality  
Easy user selection of functionality via Mode Selection and  
Mode Set switches. No complicated software setup or  
maintenance  
2-2  
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Introduction  
Who Should Use This Manual  
Only trained, experienced, and authorized personnel should install and  
operate the MV 4105.  
The intended user audience are system administrators and experienced  
users who understand and have used of one or more of the following  
operating systems:  
• Microsoft Windows®  
• Macintosh®  
• Linux®  
• Unix®  
• SGI Irix®  
• Sun Solaris®  
For specific supported versions of each operating system, see the list  
given on the Ciprico Inc. website:  
http://www.ciprico.com  
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Getting Started  
MediaVault 4105 User Manual  
Unpacking  
Remove all components from the shipping container.  
Retain all boxes and packing materials in case you might need to reuse  
them later. Be sure to ship the unit in the original Ciprico Inc. packaging.  
If the unit is improperly packaged, and the unit is damaged during  
shipping, there could be a delay in repairing the unit, and you will be liable  
for the damage.  
Examine the components for shipping damage. See the “Inspection”  
section on page 3-4. Contact the freight carrier immediately if damage  
exists.  
3-2  
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Getting  
Checking the Package Contents  
The MV 4105 comes pre-assembled and ready to be connected to the  
Fibre Channel of your video edit computer equipment.  
The MV 4105 is shipped with the components and cables indicated in  
Table 3-1. Make sure that all components are included in the shipping  
carton. Notify your supervisor if components are missing.  
TABLE 3-1. Components Shipped with the MV 4105  
Description  
Quantity  
MV 4105 4Gb Fibre Channel External Disk Storage Array.  
Pre-installed disk drive modules.  
1
5
1
1
1
1
1
SFP (Small Form-factor Pluggable) optical LC Duplex transceiver module  
LC to LC Duplex optical cable.  
AC power cord (for North America use only).  
Diagnostic cable.  
This MV 4105 User Manual (available only on CD-ROM).  
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Getting Started  
MediaVault 4105 User Manual  
Inspection  
Examine the MV 4105 for:  
• Correct part number on the barcode sticker at the rear of the unit  
(i.e., that the MVxxxxxxxxxx and SNxxxxxxxxx numbers on the  
barcode stickers match the information on the MV 4105 invoice).  
• A front bezel that is not marked for 4Gb and 2Gb Fibre Channel  
connections.  
• Scratches, gouges, dents, or cracks in the enclosure.  
• Cracked or loose handles and/or feet.  
• Missing switches.  
• Bent, scratched, or missing pins on the connectors.  
• Rust, discoloration, or signs of corrosion or water, moisture, or chemical  
damage.  
• Loose or missing screws.  
• Ripped, illegible, or missing safety labels or stenciled lettering.  
• Parts that rattle or slide around the inside of the unit, when the unit is  
lifted.  
3-4  
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Chapter 4  
Installation  
In this chapter…  
DIAG - Diagnostic Port .................................................................................. 4-10  
Editing System Requirements ....................................................................... 4-10  
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Installation  
MediaVault 4105 User Manual  
Hardware Installation and Configuration  
The MV 4105 is shipped with integral carrying handles. The unit is  
available only in a tower configuration.  
Carrying handles  
FIGURE 4-1. MV 4105, Showing Its Carrying Handles.  
4-2  
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Installation  
Compatible Fibre Channel Host Adaptors  
TABLE 4-3. Recommended 4Gb Fibre Channel Host Adaptors.  
ATTO  
Apple  
Qlogic  
Celerity series  
Fibre Channel  
QLE series  
TABLE 4-4. Compatible 2 Gb Fibre Channel Host Adaptors  
ATTO  
Apple  
Qlogic  
Celerity series  
Fibre Channel  
QLA series  
The MV 4105 communicates with the host computer by using an industry  
standard 4Gb Fibre Channel LC Duplex optical interface. There must be a  
compatible host adapter installed in the host computer.  
To maximize the 4Gb Fibre Channel interface, the host adapter in the host  
computer should also be rated for 4Gb Fibre Channel. However, 2Gb Fibre  
Channel host adapters will work but at a lower transfer rate.  
Make sure the host adapter is installed correctly, and that the appropriate  
host adapter drivers are installed and functioning properly, before  
connecting the MV 4105 to your computer system.  
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Installation  
MediaVault 4105 User Manual  
Fibre Channel Connections  
The MV 4105 is shipped with a 4Gb Fibre Channel SFP (Small Form-  
factor Pluggable) optical transceiver, with an LC Duplex hookup on Side A  
or Side B. The SFP mates to two LC Duplex optical cables for data  
transfer to and from the host computer, server, etc.  
To Install the SFP and Connect the LC Duplex Optical Cable  
1. Remove the protective cover from the SFP.  
2. With the gold contacts facing up, insert the SFP into FC Port 1.  
Gently push the SFP in until it clicks. See Figure 4-2.  
FIGURE 4-2. The SFP Positioned at FC Port 1.  
4-4  
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Installation  
3. The tips of the LC Duplex cable are packaged with a protective  
covering. (The protector might be a cap over the white tips of the white  
tips of the LC cable or a clipped-on shell). Remove the cover before  
use. See Figure 4-3.  
FIGURE 4-3. The Tips of the LC Duplex Cable.  
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4. Insert one end of the LC Duplex cable into the SFP at FC Port 1.  
See Figure 4-4.  
5. Insert the other end of the LC Duplex cable into the Fibre Channel  
switch or Fibre Channel host base adaptor of the host computer, server,  
etc.  
FIGURE 4-4. LC Duplex Cable Being Inserted into the SFP (at FC Port 1).  
NOTE: To remove the LC Duplex optical cable from the SFP, hold the  
release tab and pull out.  
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Installation  
Daisy Chaining  
MV 4105 units include a hub feature, which allows up to 4 units to be daisy  
chained (if each of the units is equipped with a hub). The unit at the end of  
the chain does not require a hub.  
The built-in hub can be identified by looking at the back of the unit and at  
the Fibre Channel connections. The LEDs are located between the two  
Fibre Channel ports, as shown in Figure 4-5.  
FIGURE 4-5. Built-In Hub, Showing the LEDs Located Between the Fibre Channels.  
Hub Description  
Table 4-5 describes the function of each hub LED. See Figure 4-5 for the  
location of the Fibre Channel ports and LEDs.  
TABLE 4-5. Built-In Hub LEDs.  
LINK LED  
Indicates that communications are established between the Fibre  
Channel microprocessor inside the MV 4105 and the built-in hub of  
the MV 4105.  
SYNC LED  
FC speed is established between the built-in hub portion of the  
MV 4105 and the device to which this port is connected.  
ACTIVE LED  
Data is being transmitted.  
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Hub Configurations  
The hub can be configured for no daisy chain (see Figure 4-6) or with a  
daisy chain (see Figure 4-7), for multiple MV 4105 units connected to  
a computer with a Fibre Channel host adapter.  
Host Computer  
MediaVault  
4105  
FC Port 1  
FC Port 2  
FIGURE 4-6. Hub Configuration - No Daisy Chain.  
4-8  
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Host Computer  
MediaVault  
4105  
FC Port 1  
FC Port 1  
FC Port 1  
FC Port 2  
FC Port 2  
FC Port 2  
MediaVault  
4105  
MediaVault  
4105  
FIGURE 4-7. Hub Configuration That Daisy Chains Multiple MV 4105 Units to a Computer  
(with a Fibre Channel host adapter).  
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MediaVault 4105 User Manual  
DIAG - Diagnostic Port  
A serial diagnostic cable is supplied with the unit and allows unit  
diagnostics, as well as firmware updates.  
For information about MV 4105 diagnostics or firmware updates access  
the Ciprico Inc. knowledge base at http://kb.ciprico.com/lore/  
Editing System Requirements  
For video editing, the following video editing equipment, operating system,  
and video cards must be installed on your computer, or connected to the  
computer or to the MV 4105.  
4Gb Fibre Channel Host Adapter with optical LC Duplex transceiver.  
• Windows 2000/2003/XP, Mac OS9.2/X, Linux.  
• Video Capture card.  
• Video Editing software.  
• Video player or other source of video input.  
4-10  
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Operations  
MediaVault 4105 User Manual  
Operational Functions  
The operational functions for the MV 4105 are indicated on Table 5-1.  
TABLE 5-1. Operational Functions for the MV 4105.  
To Review this Function...  
See This Page...  
The front panel components used for MV 4105 operations.  
The rear panel components used for MV 4105 operations.  
Unit power-up sequence.  
LED power-on sequence.  
The types of mode selection (RAID types) that can be selected for the MV 4105.  
Changing the mode (RAID type)  
Using the Mode Set button.  
Audible alarm.  
5-2  
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Operations  
Components  
Front Panel Components  
Power  
RAID 3  
D1 - D5  
4Gb  
2Gb  
Service  
FIGURE 5-1. Front Panel Components.  
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Operations  
MediaVault 4105 User Manual  
TABLE 5-2. Description of the Front Panel Components.  
Component Description  
“On” indicates that the unit is powered up and ready for operation.  
Power  
RAID 3  
This indicator will flash rapidly for 20 seconds during the initial power-on self-test.  
“On” indicates that the MV 4105 is operating in a RAID 3 protected mode. See the  
“Mode (RAID Type) Functions” section in this chapter for additional RAID type  
information.  
When this indicator is off, the MV 4105 is operating in RAID 0 (performance) mode.  
These LEDs indicate drive activity or drive fault.  
The LEDs will illuminate as the disk drives are being accessed. The LEDs are off  
when there is no drive activity.  
D1 to D5 (Drive 1  
to Drive 5)  
In a fault condition, associated with the Service LED and an audible alarm, the faulty  
drive is identified by a slow blinking drive LED.  
“On” indicates that the Fibre Channel interface is operating at its optimum 4Gbit  
speed.  
4Gb  
When this indicator and the 2Gbit indicator are off, the MV 4105 is operating at less  
than 2Gbit speed.  
“On” indicates that the Fibre Channel interface is operating in 2Gbit speed.  
2Gb  
When this indicator and the 4Gbit speed indicator are off, the MV 4105 is operating at  
less than 2Gbit speed.  
“On” indicates that the MV 4105 needs to be serviced. Normally this LED is  
associated with an audible alarm. One of the drives LED will flash slowly. A drive  
replacement might be necessary. See the “Audible Alarm” section on page 5-14.  
Service  
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Operations  
Rear Panel Components  
Hub LEDs  
FC Port 1  
(with FSP)  
FC Port 2  
MODE SELECT  
Unit Fan  
DIAG  
Fan,  
Power Supply  
MODE SET  
Receptacle,  
Power Cable  
Power  
On/Off  
FIGURE 5-2. Rear Panel Components - MV 4105.  
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TABLE 5-3. Rear Panel Components.  
Component Description  
FC Port 1 and FC Port 2 (on Side A or Side B) can accept a Fibre Channel SFP with  
an LC Duplex optical cable.  
FC Port 1,  
FC Port 2  
See “Fibre Channel Connections” in Chapter 4, Installation.  
MODE SELECT  
Unit Fan  
Used to change the mode (RAID type) number. See “Mode (RAID Type) Change  
Vents heat from the interior of the MV 4105.  
DIAG  
The Diagnostic port is used to enable firmware downloads or perform special  
diagnostics. See “DIAG - Diagnostic Port” in Chapter 4, Installation.  
In the “On” (1) position, the power switch provides power to the MV 4105.  
In the “Off” (0) position, the MV 4105 is powered-off.  
Power On/Off  
MODE SET  
To completely remove power from the MV 4105, disconnect the power cable from the  
power cable receptacle.  
A multi-function button. See the description in the “Mode Set Button” section on  
page 5-13.  
Receptacle,  
Power Cable  
Power receptacle for 100-240 Vac power cable to the auto-ranging power module  
(power supply).  
Fan, Power Supply  
Vents heat from the power supply.  
LINK LED: Indicates that communications are established between the Fibre  
Channel microprocessor inside the MV 4105 and the built-in hub of the MV 4105.  
SYNC LED: Indicates that the FC speed is established between the built-in hub  
portion of the MV 4105 and the device to which this port is connected.  
Hub LEDs  
ACTIVE LED: Indicates that data is being transmitted.  
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Unit Power-Up Sequence  
1. Always power-up the MV 4105 before powering-up the host computer.  
IMPORTANT: Wait for the MV 4105 to completely boot-up before  
powering-up the host computer.  
2. If the MV 4105 needs to be re-booted:  
• Shut down the host computer.  
• Power-cycle the MV 4105.  
• Re-boot the host computer.  
The unit power-up sequence allows the disk drive modules, and the data  
access/data transmission functions of the MV 4105, to be fully operational  
before the host computer is booted-up and “sees” the MV 4105 activities.  
LED Power-On Sequence  
The front panel LEDs of the MV 4105 power-up in the following sequence.  
Depending on the size and type of the drive, some LEDs might blink on  
momentarily, go off, then illuminate fully after a minute or so.  
TABLE 5-4. LED Power-Up Sequence.  
1. Power LED.  
2. RAID 3 LED (momentarily, if unit is in RAID 3 when powered-up).  
3. D1 through D5 LEDs (blink momentarily before illuminating fully, depending on the size and type of drive).  
4. 4 Gb LED (illuminates after host computer is powered-up).  
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Mode (RAID Type) Functions  
The MV 4105 allows you to choose the RAID type at which the unit will  
operate.  
In general, if you do not backup your data on a daily basis Ciprico Inc.  
recommends using the RAID 3 function.  
TABLE 5-5. Mode (RAID Type) Functions  
Sector  
Size  
Usable  
Capacity  
If a Drive  
Fails...  
Type  
Mode*  
Description and Advantages  
Used with all operating systems.  
Data is  
lost.  
512  
bytes  
There is full capacity for the array, but without  
any redundancy to protect your data. This  
mode stripes data across all 5 drives for the  
total capacity of the array  
RAID 0  
0
Full  
Used with any system except: Avid (Macintosh  
or PC), Media 100 (Macintosh or PC), Video  
Toaster, SGI, Linux, or WIndows (when striping  
only).  
Data is  
preserved  
.
RAID 3  
@ 2K  
2048  
bytes  
1
80%  
There is access to 80% of the total capacity  
with redundancy to protect your data. This  
mode stripes data across 4 drives with 1 drive  
as a parity drive for redundancy. This mode  
uses a 2048 sector size.  
There is access to 80% of the total capacity  
with redundancy to protect your data. This  
mode stripes data across 4 drives with 1 drive  
as a parity drive for redundancy. This mode  
uses a 512 sector size.  
Data is  
preserved  
RAID 3  
@ 512  
512  
bytes  
2
3
80%  
80%  
There is access to 80% of the total capacity  
without any redundancy to protect your data.  
This Turbo mode uses the highest data rate  
portions of the disk drives.  
Data is  
lost  
RAID 0  
HD Turbo**  
512  
bytes  
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TABLE 5-5. Mode (RAID Type) Functions  
Sector  
Size  
Usable  
Capacity  
If a Drive  
Fails...  
Type  
Mode*  
Description and Advantages  
Uses the highest data rate portions of the disk  
drives.***  
Data is  
preserved  
RAID 3  
@ 2K HD  
Turbo**  
There is access to 40% of the total capacity  
with redundancy to protect your data. This  
mode stripes data across 4 drives, with 1 drive  
as a parity drive for redundancy. This mode  
uses a 2048 sector size and uses the higher  
data portion of the disk drives.  
2048  
bytes  
4
40%  
Uses the highest data rate portions of the disk  
drives.***  
Data is  
preserved  
RAID 3  
@ 512  
HD Turbo**  
There is access to 40% of the total capacity  
with redundancy to protect your data. This  
mode stripes data across 4 drives with 1 drive  
as a parity drive for redundancy. This mode  
uses a 512 sector size and uses the higher  
data portion of the disk drives.  
512  
bytes  
5
40%  
This mode will start a write operation for all disk drives in the array. This function  
wipes out the first and last 256 sectors of an array. When the function is  
finished a series of 3 beeps is repeatedly sounded  
Wipe  
6
7
The diagnostic tests are, in sequence: RAID 0 read test, RAID 0 write test, and  
read/write tests on individual drives. The cycle is repeated until stopped by the user.  
Diagnostic  
tests  
For use with Leitch Velocity, Velocity Q, Reality,  
and Velocity HD in SD resolutions.  
Data is  
preserved  
RAID 3  
@ 512  
Velocity Q  
512  
bytes  
8
80%  
Same functions as Mode 2.  
For use with Leitch Velocity HD.  
Same function as Mode 0.  
Data is  
lost  
RAID 0  
Velocity HD  
512  
bytes  
9
100%  
80%  
RAID 3  
@ 512  
Velocity HD  
For use with Leitch Velocity HD.  
Same function as Mode 2 (RAID 3 @512)  
Data is  
preserved  
512  
bytes  
10  
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TABLE 5-5. Mode (RAID Type) Functions  
Sector  
Size  
Usable  
Capacity  
If a Drive  
Fails...  
Type  
Mode*  
Description and Advantages  
Reserved  
15  
Reserved for future use.  
* Make sure to “double beep” to set the mode. See the “double beep” discussion on page 5-12.  
** For a single controller configuration, the HD Turbo mode ensures the highest disk drive data rates are used  
to provide sufficient performance required for HD video resolution operation. The trade off is a reduction in  
storage capacity. If full capacity and HD  
performance is required, the solution is to stripe two MV 4105s, using the Operating System stripping utility  
*** Data striped across four drives, plus one drive for redundant information. Usable storage is the sum of  
four drives.  
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Changing the Mode  
Mode selection allows the MV 4105 operator to choose the desired  
operating mode for the unit. See the mode selection choices at Table 5-5.  
CAUTION: Changing the mode can  
cause any existing data to become  
unreadable or corrupted. Make sure  
that any data you want to keep is stored  
elsewhere before you change the  
mode.  
CAUTION: Remove or delete any known  
partitions before changing the mode.  
This keeps the operating system from  
malfunctioning due to left-over file  
system information.  
IMPORTANT: Consult the “RAID Compatibility” section in  
Appendix A, Specifications, to ensure proper operations.  
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Mode Change Procedure  
To change the mode, perform the following.  
1. Turn off the computer.  
2. Select a mode.  
3. Set the mode number at the Mode Select buttons, located at the rear of  
the MV 4105. See Figure 5-3. Use a pointed object (such as a pen tip)  
to press the desired Mode Select button.  
• Press the upper button to decrease the mode number.  
• Press the lower button to increase the mode number.  
Press  
to change  
Press  
to change  
FIGURE 5-3. Mode Select Buttons.  
4. Turn off power to the MV 4105.  
5. Press and hold the MODE SET button (see a description of the button on  
6. Apply power to the MV 4105.  
7. Keep holding down the button until two beeps are heard to confirm the  
mode change.  
8. Release the MODE SET button.  
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Mode Set Button  
This switch performs several functions:  
• During power up, it acts as a Mode Set switch.  
• During normal operation it is used to Silence Alarms and to start the  
rebuild process for a replaced drive.  
During the first 20 seconds of power up, the switch acts as a Mode Set  
switch and is used in conjunction with the Mode Selection option. See the  
During normal operation, and only when the MV 4105 is in the RAID 3  
modes, this switch is used to silence alarms and to start a drive rebuild  
process. When a defective drive has been replaced, this rebuild process  
brings the MV 4105 back up to its fully protected mode. See the “Audible  
Alarm” section on page 5-14, and the “Drive Replacement” section in  
Chapter 8, Maintenance, for additional information.  
TABLE 5-6. Mode Set Button Functions  
Indicator  
Description  
Mode Set Button  
Used during the RAID “Mode Change” procedure (see page 5-12).  
(for Mode changes)  
Press and hold this switch and apply power to the MV 4105. A double beep confirms  
the mode change.  
Release the switch after the double beep. The new Mode selection is now set.  
Mode Set Button  
Mutes the audible alarm when the MV 4105 requires service. Do a quick press &  
release to mute the alarm.  
Mode Set Button  
(for drive rebuilds)  
In RAID 3 mode, and when a drive is marked as “down,” this switch is used to start  
the drive rebuild process.  
After the alarm has been muted, press and hold the Mode Set button until you hear  
two beeps. The rebuild process has now started.  
See the “Audible Alarm” section on page 5-14 and the “Drive Replacement” section  
(in Chapter 8, Maintenance) for additional information.  
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Audible Alarm  
The MV 4105 sounds an alarm when there is a problem with a drive.  
Corrective actions should be applied to fix the problem.  
TABLE 5-7. Audible Alarm Beeps and Tone.  
These beeps is normally associated with a Fibre Channel interface  
problem.  
3 Short and 3 Long Beeps  
Always turn on the MV 4105 first, then turn on the computer. You might  
need to physically reseat the Fibre Channel connections or the SFP  
module, or replace these components.  
One or more slower beeps indicate a bad drive or an intermittent drive; the  
number of beeps indicates which drive is having problems.  
When operating in RAID 3 mode the MV 4105 is still available for normal  
operation without performance degradation, but the beeps indicate that a  
drive is down and the MV 4105 is running in a degraded RAID 3 state. If  
another drive fails data might be lost.  
Slow Beeps  
To service the unit, any data that needs to be kept must be off loaded to  
another fully functional unit. Send the entire defective unit to the service  
center. The defective component will be replaced or repaired and returned  
to the sender. Data will not be preserved by the service center. Upon  
receiving the repaired unit, reformat and partition the MV 4105. Restore  
any needed data.  
This indicates that a drive is down. The Service indicator should also be  
on.  
One of the drive indicators should exhibit a slow blink (one second on, one  
second off). The drive needs to be serviced. See the “Drive Replacement”  
section in Chapter 8, Maintenance, for more information.  
Constant, Solid Tone  
Mute the alarm by pressing the Mode Set button once. Holding the Mode  
Set button until two beeps are heard starts the rebuild process. (This is  
typically done only after a replacement drive module had been installed to  
replace a defective drive module).  
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Formatting and Partitioning  
Formatting and partitioning the MV 4105 is required, in order to prepare  
the unit for usage.  
After the unit is physically connected to your computer, use the following  
sections as a guide to locate and execute the appropriate utility to format  
and partition the MV 4105.  
The MV 4105 is treated, by the host adapter in your computer, as one  
large disk drive. Install the appropriate driver for your host adapter.  
No additional software or drivers are necessary to use the MV 4105.  
Treat the MV 4105 as a normal hard disk drive when partitioning and  
formatting.  
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Macintosh with OS 10.4.x Partitioning/Formatting  
Use the following configuration to get maximum speed from the MV 4105  
with OS 10.4.x for video capturing/playback and editing.  
Check and ensure you are using the latest recommended configuration for  
your SCSI controller card, video capture card and editing software. Update  
any software or drivers, as necessary.  
Launching the Apple Disk Utility Program  
1. Launch the Apple Disk Utility program. (The Disk Utility is located at  
Macintosh HD > Applications > Utilities.)  
2. If the MV 4105 is unformatted, a warning appears before the  
Apple Disk Utility program is launched. Click INITIALIZE.... See  
Figure 6-1.  
FIGURE 6-1. Disk Insertion Warning for Unformatted MV 4105 Units.  
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3. The Apple Disk Utility screen appears. In the example below, an icon of  
the “3.4 TB CIPRICO FC-RAID...” drive is shown in the left side. See  
Figure 6-2.  
FIGURE 6-2. Apple Disk Utility Screen, Showing the 3.4 TB Ciprico FC-RAID Drive.  
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4. Click on the CIPRICO FC-RAID icon. The screen changes, with the text  
of the “First Aid” tab displayed. See Figure 6-3.  
FIGURE 6-3. The Apple Disk Utility Screen, Showing the Disk Icon and “First Aid” tab.  
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Preparing a Single MV 4105 (non-striping)  
1. Click the “Partition” tab at the upper right of the Apple Disk Utility  
screen. See Figure 6-4.  
FIGURE 6-4. The Apple Disk Utility Screen, After the Partition Tab is Clicked.  
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2. At the “Volume Scheme:” field choose “1 partition”. See Figure 6-5.  
IMPORTANT: Do not choose “Use Current”.  
3. At the “Name:” field, under “Volume Information,” choose a name for the  
volume. See Figure 6-5.  
4. In the “Format:” field, select “Mac OS Extended (Journaled)”.  
See Figure 6-5.  
NOTE: For some versions of Mac OS/X, the screen contains a  
checkbox: “Install Mac OS 9 Disk Drivers”. Make sure to check this  
checkbox.  
5. Click the PARTITION button at the lower right of the screen.  
See Figure 6-5.  
FIGURE 6-5. The Apple Disk Utility Screen, After Selections Are Made.  
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6. A Partition Disk screen appears. It warns about destroying data when  
partitioning a disk.To continue with the partition process, click the  
PARTITION button on this screen. See Figure 6-6.  
FIGURE 6-6. Partition Disk Screen, Displayed Before the First Drive is Partitioned.  
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NOTE: Depending on system security, a dialog box might appear and  
require a system password.  
7. When the partition process is finished, the named disk appears at the  
left side of the Apple Disk Utility screen. See Figure 6-7.  
FIGURE 6-7. The Name of the Newly Partitioned Disk at the Apple Disk Utility Screen.  
8. Close the Apple Disk Utility screen. The MV 4105 is ready for  
operations.  
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Preparing a Pair of MV 4105 Units (Striping)  
1. Launch the Apple Disk Utility program. (The Disk Utility is located at  
Macintosh HD > Applications > Utilities.)  
2. If the MV 4105 has not previously been formatted, a warning appears  
before the Apple Disk Utility program is launched. Click INITIALIZE....  
See Figure 6-8.  
FIGURE 6-8. Disk Insertion Warning for Unformatted MV 4105 Units.  
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3. The Apple Disk Utility screen appears. In the example below, icons of  
the two CIPRICO FC-RAID drives of the two MV 4105 units are shown  
in the left side. See Figure 6-9.  
4. Click on the upper CIPRICO FC-RAID icon.  
FIGURE 6-9. The Apple Disk Utility Screen, Prior to Clicking on the Upper Disk Icon.  
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5. Click on the “RAID” tab at the upper section of the screen.  
See Figure 6-10.  
FIGURE 6-10. The “RAID” Tab of the Apple Disk Utility Screen, Showing the Disk Icon.  
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6. Drag the upper CIPRICO FC-RAID icon to the middle section of the  
screen. See Figure 6-11.  
7. Drag the lower CIPRICO FC-RAID icon to the middle section of the  
screen. See Figure 6-11.  
FIGURE 6-11. The Apple Disk Utility Screen, With Both RAID Icons in the Middle Section.  
8. At the “RAID Set Name:” field, name the volume.  
9. At the “Volume Format:” field, choose “Mac OS Extended (Journaled)”.  
10. At the “RAID Type:” field, choose “Striped RAID Set”.  
11. Click the CREATE button.  
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12. A Partition Disk screen appears. It warns about destroying data when a  
RAID set is created. To continue with creating the RAID, click the  
PARTITION button on this screen. See Figure 6-12.  
FIGURE 6-12. Partition Disk Warning Screen, Displayed Before a RAID Set is Created.  
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13. When the creation process is finished, the Apple Disk Utility screen  
displays icons similar to the ones shown in this example. See  
Figure 6-13.  
• The “1.1 TB CIPRICO FC-RAID...” icons represent the physical  
occurrences of the MV 4105.  
• The “1.1 TB disk1s3” and “1.1 TB disk2s3” icons represent placeholders  
for the RAID set.  
• The RAID set is represented by “Untitled RAID Set 1” and is shown  
below its “2.3 TB Untitled RAID Set 1” physical occurrence.  
• At the center of the screen the “2.3 TB - “Untitled RAI...1” icon  
represents the volume on the RAID set.  
FIGURE 6-13. The Apple Disk Utility Screen, Showing the Striped RAID Set.  
14. Close the Apple Disk Utility screen. The MV 4105 is ready for  
operations.  
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Windows 2000/2003/XP Partitioning/Formatting  
Setup Procedure for Unstriped or Striped Volumes  
NOTE: Steps 1 through 9 of this section describe a process that is  
common to unstriped and striped volumes. The process diverges  
after step 9. At that point, see “Procedure for Unstriped Volumes  
Only” on page 6-22 or “Procedure for Striped Volumes Only” on  
page 6-27.  
1. After the computer boots-up, right-click on the “My Computer” icon on  
the desktop and select “Manage”. Or, right-click on Start > Explore, then  
right-click on My Computer > Manage. (For Windows XP, click on  
START).  
2. The Computer Management screen appears. Click “Disk  
Management” at the left side. See Figure 6-14.  
FIGURE 6-14. Computer Management Screen.  
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3. If this is the first time that the array has been used on the PC, the  
Initialize and Convert Disk Wizard screen appears. Click NEXT >.  
See Figure 6-15.  
FIGURE 6-15. Initialize and Convert Disk Wizard Screen.  
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4. At the Initialize and Convert Disk Wizard - Select Disks to Initialize  
screen, make sure the Disk 1 and Disk 2 checkboxes are checked.  
Click NEXT >. See Figure 6-16.  
FIGURE 6-16. Initialize and Convert Disk Wizard - Select Disks to Initialize Screen.  
5. At the Initialize and Convert Disk Wizard - Select Disks to Convert  
screen, check the Disk 1 and Disk 2 checkboxes. Click NEXT >.  
See Figure 6-17.  
FIGURE 6-17. Initialize and Convert Disk Wizard - Select Disks to Convert Screen.  
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6. When the Initialize and Convert Disk Wizard - Completing the Initialize  
and Convert Disk Wizard screen appears, review the information. If it is  
OK, click FINISH. See Figure 6-18.  
FIGURE 6-18. Initialize and Convert Disk Wizard - Completing the Initialize and Convert Disk  
Wizard Screen.  
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7. The Computer Management - Disk Management screen appears. It  
shows Disk 1 and Disk 2 as unallocated and each with 1862 GB  
(1.862 TB) of capacity. See Figure 6-19.  
NOTE: Windows 2000 and Windows XP have limits of 2 TB per disk.  
If the data exceeds this limit, the disks will not appear in Disk  
Management.  
FIGURE 6-19. Computer Management - Disk Management Screen.  
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8. Right-click anywhere within the Disk 1 area, below the black bar, and  
select “New Volume...” in the pop-up menu. See Figure 6-20.  
FIGURE 6-20. Computer Management Screen, Showing “New Volume...” Selected.  
9. The New Volume Wizard screen appears. Click NEXT. See Figure 6-21.  
FIGURE 6-21. New Volume Wizard Screen.  
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Procedure for Unstriped Volumes Only  
NOTE: As applicable, see the section entitled “Procedure for Striped  
Volumes Only” on page 6-27, to set-up striped volumes for the  
Windows operating system.  
1. When the New Volume Wizard - Select Volume Type screen appears,  
set the “Volume Type” to “Simple”. Click NEXT >. See Figure 6-22.  
FIGURE 6-22. New Volume Wizard - Select Volume Type Screen.  
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2. The New Volume Wizard - Select Disks screen appears. Make sure that  
“Disk 1” is selected. Click NEXT >. See Figure 6-23.  
FIGURE 6-23. New Volume Wizard - Select Disks Screen.  
3. The New Volume Wizard - Assign Drive Letter or Path screen appears.  
Change the drive (array) letter, as desired. Click NEXT >.  
See Figure 6-24.  
FIGURE 6-24. New Volume Wizard - Assign Drive Letters or Path Screen.  
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4. The New Volume Wizard - Volume Format screen appears. As desired,  
change the “Volume label”. Make sure the “Perform a quick format”  
checkbox is checked. Click NEXT >. See Figure 6-25.  
FIGURE 6-25. New Volume Wizard - Format Volume Screen.  
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5. The New Volume Wizard - Completing the New Volume Wizard screen  
appears. Review the settings that have been made. If incorrect, click  
< BACK to make a correction at a previous screen. If OK, click FINISH.  
See Figure 6-26.  
FIGURE 6-26. New Volume Wizard - Completing the New Volume Wizard Screen.  
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6. The Computer Management screen appears. It shows the settings of  
“New Volume (E:)” for Disk 1. See Figure 6-27.  
FIGURE 6-27. Computer Management Screen, Showing the New Volume for Disk 1.  
7. Right-click in the area below the black bar of Disk 2 and select  
“New Volume”. Repeat steps 1 through 6 of this section.  
8. Close the Computer Management screen after reviewing the settings of  
“New Volume (E:)” for Disk 2. The MV 4105 is ready for operations.  
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Configuration  
Procedure for Striped Volumes Only  
NOTE: As applicable, see the section entitled “Procedure for  
Unstriped Volumes Only” on page 6-22, to set-up unstriped volumes  
for the Windows operating system.  
1. When the New Volume Wizard - Select Volume Type screen appears,  
set the “Volume Type” to “Striped”. Click NEXT >. See Figure 6-28.  
FIGURE 6-28. New Volume Wizard - Select Volume Type Screen, Showing “Striped” Selected.  
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2. The New Volume Wizard - Select Disks screen appears. Highlight  
“Disk 2” in the “Available:” field. Click ADD > to move “Disk 2” to the  
“Selected:” field. See Figure 6-29.  
3. At the bottom of the screen, at “Select the amount of space in MB:”  
select a number that is at least 10MB less than the maximum available  
space of the disk. Click NEXT >. See Figure 6-29.  
FIGURE 6-29. New Volume Wizard - Select Disks Screen, With “Disk 2” Moved to “Selected:”.  
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4. The New Volume Wizard - Assign Drive Letter or Path screen appears.  
Change the drive (array) letter, as desired. Click NEXT >.  
See Figure 6-30.  
FIGURE 6-30. New Volume Wizard - Assign Drive Letters or Path Screen.  
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5. The New Volume Wizard - Format Volume screen appears. Select  
“Do not format this volume”. Click NEXT >. See Figure 6-31.  
FIGURE 6-31. New Volume Wizard - Format Volume Screen.  
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6. The New Volume Wizard - Completing the New Volume Wizard screen  
appears. Review the settings that have been made. If incorrect, click  
< BACK to make a correction at a previous screen. If OK, click FINISH.  
See Figure 6-32.  
FIGURE 6-32. New Volume Wizard - Completing the New Volume Wizard Screen.  
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7. The Computer Management screen appears. It shows the settings of  
“New Volume (E:)” for Disk 1 and “New Volume (E:)” for Disk 2. Close  
the screen. See Figure 6-33.  
FIGURE 6-33. Computer Management Screen, Showing Formatted Disk 1 and Disk 2.  
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NOTE: Prior to performing step 8, obtain the WinLDM utility from the  
following Ciprico Inc. URL: ftp://ftp.ciprico.com/pub/MediaVault/  
winldm.zip. Uncompress the .zip file and save the .exe file to the  
C:\windows folder.  
8. Access Start > All Programs [Programs] > Accessories > Command  
Prompt.  
9. At the Command Prompt screen, type "winldm /lstripe". Press ENTER.  
10. The Command Prompt screen lists all of the drives (devices) on the  
system. It inquires if you want to modify the striped partition. Type “Y”  
(make sure the “Y” is uppercase). Press ENTER. See Figure 6-34.  
FIGURE 6-34. Command Prompt Screen, Showing the Listed Drives [Devices] and a  
“Y” Response to the “Modify striped volume...?” Inquiry.  
11. Type “Exit”. Press ENTER to close the Command Prompt screen.  
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12. Reboot the computer.  
13. After the computer boots-up, right-click on the “My Computer” icon on  
the desktop and select “Manage”. Or, right-click on Start > Explore >,  
then right-click on My Computer > Manage. (For Windows XP, click on  
START).  
14. The Computer Management screen appears. Click “Disk  
Management” at the left side.  
15. At the center of the screen, right-click on the “(E:)” drive at Disk 1 or  
Disk 2. From the pop-up menu select “Format...”. See Figure 6-35.  
FIGURE 6-35. Computer Management Screen, Showing the Pop-Up Menu and “Format...”.  
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16. The Format E: screen appears. At “Volume label:” give the volume a  
name. Make sure that the “Perform a quick format” checkbox is  
checked. See Figure 6-36.  
FIGURE 6-36. Format E: Screen.  
17. The Format E: warning dialog box appears. Click OK. See Figure 6-37.  
FIGURE 6-37. Format E: Warning Dialog Box.  
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18. The Computer Management screen appears. Click DISK  
MANAGEMENT at the left side. The volume name, file system, and  
allocation unit size appear. See Figure 6-38.  
FIGURE 6-38. Computer Management Screen, Showing the Volume Name.  
19. Close the Computer Management screen. The MV 4105 is ready for  
operations.  
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Chapter 7  
Problem Solving  
In this chapter...  
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Problem Solving  
MediaVault 4105 User Manual  
Problem Solving Issues & Answers  
Review the following sections and tables for typical questions/problems,  
likely causes, and Ciprico Inc. recommendations.  
For additional troubleshooting issues and answers, see the Ciprico Inc.  
Knowledge Base at http://kb.ciprico.com/lore/index.php  
TABLE 7-1. Problems, Likely Causes, and Recommended Solutions.  
Issue/Problem  
Likely Causes  
Recommended Solutions  
5 or less slow beeps  
(repeating over and over).  
- A drive has failed  
1. Swap the drive with another drive  
and power-cycle it. Determine if the  
problem follows the drive.  
2. If it does, replace the drive. Other-  
wise contact Ciprico Inc. technical  
support for further instructions.  
- The interposer board has  
failed  
Indicates that a drive with that  
number has a problem. Also  
indicates the unit is in a  
- The IDE cable to the  
interposer board has failed  
(unprotected) RAID 0 mode.  
- The port on the controller has  
failed.  
- Can also be caused by a  
severed LED board cable.  
3 short/3 long beeps (Also  
known as 6 beeps)  
Outdated/incorrect driver for  
host adapter installed; OS  
corrupt; faulty host adapter;  
faulty cable; faulty SFP.  
1. Determine whether the problem is  
on the host or the array.  
2. If the problem occurs on both  
channels of the array, it is most likely  
the host.  
3. If cable ends on the array end are  
swapped, and the problem switches  
sides, then the problem is on the host.  
4. Reinstall the host adapter drivers.  
5. If this fails, contact Ciprico Inc.  
technical support for further  
instructions.  
Indicates a communication time-  
out. This is broken into two cate-  
gories: either a) The problem is  
outside of the array; or b) A drive  
is taking too long to respond.  
Can be caused by bad RAM on  
the controller, bad drive, bad  
IDE cable, or bad interposer.  
Constant, Solid Tone  
This indicates that a drive is  
down. The Service indicator  
should also be on.  
1. Reconstruct the drive.  
2. If that fails, replace the drive,  
perform a reconstruct.  
3. If that fails, contact Ciprico Inc.  
technical support for further  
instructions.  
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ProblemSolving  
TABLE 7-1. Problems, Likely Causes, and Recommended Solutions.  
Issue/Problem  
Likely Causes  
Recommended Solutions  
LED(s) stuck on immediately  
on power up  
Can be caused by loose power  
connector to controller,  
defective controller, or  
Contact Ciprico Inc. technical support  
for further instructions.  
Indicates that a controller is not  
getting power.  
defective power supply.  
Immediate continuous tone  
(high-pitched) on power-up  
Can be caused by any of the  
above problems, or that the  
power supply is not functioning  
properly.  
Contact Ciprico Inc. technical support  
for further instructions.  
Indicates that the controller  
either isn't getting proper power  
or that the controller failed., or  
that there is a possible power  
supply failure.  
Other Hardware Failure  
Includes:  
Contact Ciprico Inc. technical support  
for further instructions.  
- LED failure  
- Beeper failure  
- Switch failure  
- A problem inside the chassis.  
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MediaVault 4105 User Manual  
TABLE 7-1. Problems, Likely Causes, and Recommended Solutions.  
Issue/Problem  
Lost Volume  
Likely Causes  
Recommended Solutions  
Includes:  
1. Depends on the cause, as listed  
the problems above.  
- Drive or multiple drives down  
- Faulty controller  
2. If all hardware, OS, drivers, and  
array are verified good, then data  
recovery software might be needed to  
get the data back.  
- Incorrect driver installed when  
array was formatted/striped  
- Incorrect/corrupt driver  
installed now  
3. Contact Ciprico Inc. technical sup-  
port for further instructions.  
- Failed host adapter  
- Computer virus  
- SAN software not controlling  
the volume  
- Array powered off while writ-  
ing  
- Incorrect/faulty cable  
- Failed SFP  
- Application failed to write  
properly  
- Host computer locked up  
- OS is corrupt  
- Boot drive security is corrupt.  
7-4  
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ProblemSolving  
Frequently Asked Questions (FAQs)  
TABLE 7-2. Frequently Asked Questions.  
What is the proper placement of my  
MediaVault?  
The MV 4105 can be operated in a tower configuration only.  
Whenever possible, do not place the unit near the floor, as it  
will pick up more dust.  
What are typical data-rate speeds?  
The internal data rate ranges is 500MB/sec.  
Externally, you should see between 250-320MB/sec in RAID 0  
under ideal conditions. In RAID 3, this rate drops by about  
20-40 MB/sec.  
What is striping?  
Striping is a technique where different parts, called sectors, of  
different disk drives are used alternately in sequence.  
This is done for several possible reasons: a) Gaining  
performance; b) Increasing reliability; or c) Increasing  
capacity.  
What is spanning/concatenation?  
This is a technique where hard disk drives are used end-to-  
end, i.e. where one fills up the data continues on to the next.  
This is strictly done for capacity, and has no gains in either  
speed or reliability.  
What is mirroring?  
What is RAID 0?  
Mirroring is where data, when written, is written to two differ-  
ent disks or sets of disks -- i.e. the same copy in both places.  
This offers reliability, at the cost of capacity and speed.  
In RAID 0, the disk drives are striped with corresponding  
sectors of other drives, called strips, sequentially.  
Data written goes to sector 1 of drive 1, then sector 1 of drive  
2, and so on. RAID 0 sacrifices data protection to gain  
capacity and performance.  
To do RAID 0 requires a minimum of 2 disk drives. The  
MV 4105 uses 5 disk drive modules.  
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TABLE 7-2. Frequently Asked Questions.  
What is RAID 3?  
In RAID 3, all of the drives except one (this one called a parity  
drive) are striped in RAID 0, as above.  
However this one drive has a special purpose: Through a  
simple mathematical calculation, it is able to operate if one of  
the RAID 0 drives goes down.  
If, for example, you set a rule that all of the bits (like switches -  
on/off) on all of the drive have to add up to an odd number,  
such as 0111 (with 1 being on, 0 being off), the extra drive  
stores the extra piece of data necessary to keep this number  
odd. In the case of 0111, the 5th bit would be 0, so that  
0+1+1+1+0 = 3 (which is odd).  
If one of any of the bits is lost, suppose the 2nd one: 0?110,  
by using the same rule (all numbers must add up to an odd  
number), it is possible to calculate the missing number:  
0+?+1+1+0=2 (which is even), so the missing number must  
be 1 in order to make that formula add up to an odd.  
To do RAID 3 requires a minimum of 3 disks - the MV 4105  
uses one set of 5 (The reason you couldn't use two disks is  
that you would be mirroring, with the 2nd drive in the mirror  
being the inverted version of the first).  
What is RAID 5?  
RAID 5 is the same as RAID 3, except instead of having a  
dedicated parity drive, the parity is distributed across all of the  
disks, alternating disks in order.  
In the first strip of sectors (i.e. sector 0 of all of the drives), the  
5th drive would have the parity, then on the 2nd strip (sector 1  
of all drives), drive 1 would have parity, then drive 2, etc.  
RAID 5 requires a minimum of 3 drives - the MV 4105 does  
not support RAID 5 - only RAID 3  
(The drawbacks with RAID 5 is that additional calculation for  
the location of the parity within a strip -- in most cases, arrays  
have to be pre-formatted, and when a drive is down, RAID 5  
performance goes down as well).  
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ProblemSolving  
TABLE 7-2. Frequently Asked Questions.  
What is the self-healing feature I've heard  
about?  
This is a new name given to a slightly new technique for  
relocating bad sectors on the disks. Rather than relocate the  
actual sector, a pointer for the sector number is used.  
When a bad sector is found, the pointer updates to skip that  
area - this is done while the drive is reading/writing. If you  
were to watch the performance of this bad sector, as the  
performance appears to increase, it could be said the sector  
was "cured."  
Can I increase the capacity of the  
MV U320-R or MV U320-RX by installing  
larger drives?  
a) For the most part, if the firmware supports them and your  
host OS supports it, then yes.  
b) The drives must be Ciprico-tested/approved in order to  
maintain the warranty on the unit.  
c) The drives must be Ciprico-tested/approved in order to  
work on the unit.  
Do I need to do any software-based  
preventative maintenance on the array  
No. Programs, such as Disk First Aid, Scan Disk, etc. are not  
recommended  
How do I defragment the array?  
Defragmenting software is not recommended. The best way to  
defragment the array is to back it up, reformat/restripe it, then  
restore the backup.  
What is journaling and should I use it?  
Journaling is where the computer (in the background), logs all  
disk transactions, such as file open, file write, file read, file  
close.  
In the event of volume corruption, this journal is easy for  
recovery programs to find on the disk and make repairs,  
based on this file. We recommend journaling (if your OS  
supports it), in case of such corruption.  
I've heard journaling makes the array run  
slower - should I still use it?  
Journaling only slows down the array by about 2KB/sec. For  
the most part, when a journal entry is written, it is usually only  
a few bytes of data, and doesn't update non-stop. The  
benefits greatly outweigh the small decrease in data rate  
Do I need to do anything to keep my  
MV 4105 clean?  
Although the outside of the unit might appear to be metal, on  
older models it is paint. Clean the unit with a soft cloth. If  
further cleaning is necessary, use a mild liquid soap.  
Can I attach a 2nd computer to the "B"  
channels?  
No. You must use a switch and SAN software if you want to  
attach multiple computers.  
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Chapter 8  
Maintenance  
In this chapter...  
Disk Drive Module Replacement ................................................................... 8-2  
Power-Off the Host Computer and MediaVault Unit................................... 8-2  
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Maintenance  
MediaVault 4105 User Manual  
Disk Drive Module Replacement  
Removing, replacing, and rebuilding a disk drive module consists of four  
inter-related procedures. Perform these four procedures in sequence:  
1. “Power-Off the Host Computer and MediaVault Unit” (see below)  
2. “Remove the Front Panel” (see page 8-3).  
3. “Remove the Disk Drive Module” (see page 8-4).  
4. “Install and Rebuild a Disk Drive Module”. Rebuild the disk drive  
module, depending on whether the disk drive failed in RAID 0 mode  
Power-Off the Host Computer and MediaVault Unit  
Before removing and replacing any components from the MV 4105,  
perform the following:  
1. Power-off the host computer (PC or Macintosh).  
2. Power-off the MV 4105.  
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Maintenance  
Remove the Front Panel  
The front panel is attached to the chassis by four snap pins. To remove the  
front panel:  
3. Place your index and middle finger at the bottom of the front panel to  
pull the front panel forward and un-snap it from the pins.  
4. Continue to pull forward to remove the front panel from the MV 4105.  
FIGURE 8-1. Front Panel Partially Removed.  
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Remove the Disk Drive Module  
1. Identify the disk drive module to be replaced, by locating the slow  
blinking light next to it.  
2. Shutdown the host computer and turn off the MV 4105.  
3. Push down on the button of the disk drive to be removed. The handle  
pops-up automatically.  
4. Lift the handle while pulling forward on the disk drive. See Figure 8-2.  
Gently pull it forward. Set the defective disk drive module aside.  
Handle  
FIGURE 8-2. Handle and Button at the Disk Drive Modules.  
Button  
5. Perform the install and rebuild process. See page 8-5.  
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Maintenance  
Install and Rebuild a Disk Drive Module  
For Disk Drive Modules in RAID 0 Mode  
A failed disk drive module in RAID 0 mode is indicated by a series of  
beeps. The beep indicate the number of the drive that failed. As the beeps  
occur, the LED nearest the defective disk drive module is illuminated.  
1. Gently insert the new disk drive module into the bay.  
2. Push down on the handle while pushing the disk drive module inwards,  
until a “click” is heard.  
3. Reinstall the front panel of the MV 4105.  
4. Apply power to the MV 4105 (the beeps should no longer be heard).  
5. Apply power to the host computer.  
CAUTION: The previous volume might appear on  
the monitor. Do not attempt to use this volume!  
The data on this volume is corrupt.  
Format/partition/stripe the array using the procedures described in  
Chapter 6, Configuration. Restore data to the array if a backup is  
available.  
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Maintenance  
MediaVault 4105 User Manual  
For Disk Drive Modules in RAID 3 Mode  
This procedure assumes that the MV MV 4105 is formatted in a RAID 3  
mode, and is running at least 2.7 firmware version.  
A failed disk in RAID 3 mode is indicated by three sets of beeps (each set  
of beeps will be the number of the disk drive module) when the MV 4105 is  
powered-up. The sets of beeps are followed by a continuous tone.  
In addition, the LED located next to the failed disk drive module will flash,  
and the service LED for that channel will be illuminated.  
1. Power-up the MV 4105 only. (The series of 3 sets of beeps are heard).  
2. When a continuous tone is heard, quickly press the MODE SET button at  
the back of the MV 4105 once. The continuous tone is silenced.  
3. Remove the replacement disk drive module from its protective anti-  
static bag. (Save the bag, for returning the defective disk drive module).  
4. Gently insert the replacement disk drive module in the bay.  
5. Push down the handle while gently inserting the disk drive module, until  
a “click” is heard.  
6. Install the front panel onto the MV 4105.  
7. Press and hold the MODE SET button until two beeps are heard.  
Release the button.  
8. All of the drive LEDs for that channel will illuminate. This indicates that  
the rebuild (reconstruction) process has begun.  
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Maintenance  
NOTE: Rebuild (reconstruction) times vary, depending on the  
system’s work load. When the system is idle the rebuild time is  
approximately 16.5 Gbytes/minute (that is, it takes approximately  
60 minutes to rebuild 1TByte).  
NOTE: The service LED stays illuminated and the RAID 3 LED blinks.  
After the rebuild process is finished, the drive LEDs and service LED  
go off.  
9. As a precaution, after the rebuild (reconstruction) process is finished,  
power-down the array.  
10. Power-up the array.  
11. Power-up the host computer.  
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Specifications  
TABLE A-1. Specifications for the MV 4105.  
Specification  
Value or Range  
Physical dimensions  
6.5-in. wide x 11-in. high x 12.5-in. deep  
(165 mm wide x 279 mm high x 317.5 mm deep)  
Power  
Auto switching 100-240 Vac, 50-60 Hz  
Operating temperature  
41 to 104 degrees Fahrenheit  
(5 to 40 degrees Celsius)  
Weight (shipping)  
20 lbs. (9 kg.)  
Current draw, 117 VAC  
Start-up 1.0A / 117W  
Seek 0.6A /75W  
Idle 0.4A / 47W  
Current draw, 220 VAC  
Start-up 0.53A / 117W  
Seek 0.34A / 75W  
Idle 0.21A / 47W  
A-2  
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Model Numbering  
The MediaVault model number follows this pattern:  
MV4FaRXbbbbcDef  
MV = MediaVault family  
4F = 4GBit Fibre Channel  
a = “C” if the array does not have a hub or “H” if the array has a hub  
R = Denotes that the unit has removable drives.  
X = Denotes that the unit is convertible from Rack Mount to Desktop.  
bbbb = The capacity of the array in GB. For 10TB models, 10TB is  
indicated.  
c = The type of drives installed, P is for PATA, S is for SATA  
D = Indicates the array is dual-channel.  
e (when used) = a code which indicates the type of accessory kit included.  
If not used, indicates that the array is being referred to without the kit.  
f = a code for the version of the unit.  
Example: MV4FHRX2500PDA (indicates an MV 4105 with a hub, 2.5TB  
with PATA drives, version A).  
MV 4105_Ciprico Inc.  
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Video Resolution Data  
TABLE A-2. Video Resolution Data Rates  
Data Rate,  
Megabytes/Sec  
Video Resolution  
DV/DV25  
3.7  
7.4  
20  
DV 50  
SD, 8 bit  
SD, 10 bit, 4:2:2  
HD 1080i, 8 bit  
HD 1080i, 10 bit, 4:2:2  
HD 720p, 8 bit  
HD 720p, 10 bit, 4:2:2  
27  
120  
155  
110  
138  
TABLE A-3. Video Resolution vs. Hours per Terabyte  
Hours per Terabyte  
Video Resolution  
(1000 gigabytes)  
DV/DV25  
75.1  
37.5  
13.9  
10.3  
2.3  
DV 50  
SD, 8 bit  
SD, 10 bit, 4:2:2  
HD 1080i, 8 bit  
HD 1080i, 10 bit, 4:2:2  
HD 720p, 8 bit  
HD 720p, 10 bit, 4:2:2  
1.8  
2.5  
2.7  
A-4  
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RAID Compatibility  
For Macintosh Operating Systems  
TABLE A-4. Compatibility by Mode and Partition.  
Mac Pro  
(Intel-based)  
Apple Non-  
Striped  
Partition  
(standard)  
Mac Pro  
(Intel-based)  
Apple Striped  
Partition  
Apple Non-  
Striped Partition  
(standard)  
Apple Striped  
Partition (RAID 0)  
Media Vault Mode  
Selection  
(RAID 0)  
G4/G5 PowerMac G4/G5 PowerMac  
RAID 0 (mode 0)  
OS X Apple Disk Utility  
RAID 3/2K (mode 1)  
OS X Apple Disk Utility  
RAID 3 (mode 2)  
OK  
OK  
OK  
OK  
OK  
OK  
OK  
OK  
OK  
OK  
OK  
OK  
OK  
OK  
OK  
OK  
OK  
OK  
OK  
OK  
not-compatible  
not-compatible  
OS X Apple Disk Utility  
RAID 0 (mode 3)  
OK  
OK  
OS X Apple Disk Utility  
RAID 3/2K (mode 4)  
OS X Apple Disk Utility  
RAID 3 (mode 5)  
OK  
OK  
not-compatible  
not-compatible  
OS X Apple Disk Utility  
RAID 3 (mode 8)  
OK  
OK  
OK  
OK  
OK  
OK  
OK  
OK  
OS X Apple Disk Utility  
RAID 0 (mode 9)  
OS X Apple Disk Utility  
RAID 3 (mode 10)  
OS X Apple Disk Utility  
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For Windows 2000/2003/XP Operating Systems  
TABLE A-5. Compatibility by Mode and Partition.  
Media Vault Mode Select  
RAID 0 (mode 0)  
Non-Striped Partition (standard)  
Striped Partition (RAID 0)  
OK  
Windows 2000 /2003/ XP  
RAID 3/2K (mode 1)  
OK  
Windows 2000 /2003/ XP  
Basic Disk only,  
no Dynamic  
Not compatible  
RAID 3 (mode 2)  
Windows 2000 /2003/ XP  
RAID 0 (mode 3)  
OK  
OK  
OK  
OK  
Windows 2000 /2003/ XP  
RAID 3/2K (mode 4)  
Windows 2000 /2003/ XP  
Basic Disk only,  
no Dynamic  
Not compatible  
RAID 3 (mode 5)  
Windows 2000 /2003/ XP  
RAID 3 (mode 8)  
OK  
OK  
OK  
OK  
OK  
OK  
OK  
OK  
Windows 2000 /2003/ XP  
RAID 0 (mode 9)  
Windows 2000 /2003/ XP  
RAID 3 (mode 10)  
Windows 2000 /2003/ XP  
A-6  
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APPENDIX B  
Compliance  
Statements  
In this chapter…  
Industry Canada Compliance Statement .......................................................... B-3  
CE Compliance Information.............................................................................. B-3  
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B-1  
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FCC Compliance Statement  
The MediaVault family of products complies with FCC Rules Part 15.  
Operation is subject to the following two conditions:  
• This device may not cause harmful interference.  
• This device must accept any interference received, including  
interference that may cause undesired operation.  
This equipment has been tested and found to comply with the limits for a  
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits  
are designed to provide reasonable protection against harmful  
interference in a residential installation.  
This equipment generates, uses and can radiate radio frequency energy  
and, if not installed and used in accordance with the instructions, may  
cause harmful interference to radio communications.  
However, there is no guarantee that interference will not occur in a  
particular installation. If this equipment does cause harmful interference to  
radio or television reception, which can be determined by turning the  
equipment off and on, the user is encouraged to try to correct the  
interference by one or more of the following measures:  
• Reorient or relocate the receiving antenna.  
• Increase the separation between the equipment and receiver.  
• Connect the equipment into an outlet on a circuit different from that to  
which the receiver is connected.  
• Consult the dealer or an experienced radio/television technician for help.  
B-2  
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Industry Canada Compliance Statement  
ICES-003. This Class B digital apparatus complies with Canadian ICES-  
003.  
Cet appareil numerique de la classe `B' est conforme á la norme NMB-003  
de Canada.  
For further compliance information, contact Ciprico Inc., using the  
information given on page iv of this manual.  
CE Compliance Information  
The MediaVault product family conforms to:  
EN55022:1998/CISPR 22:1997, Class B - Limits and Methods of  
measurement of Radio Disturbance Characteristics of Information  
Technology Equipment.  
L'INFORMATION DE CONFORMITE DE LA CE  
La famille de produit de RAIDCore se conforme a:  
EN 55022:1998/CISPR 22:1997, Classe B - Limites et methodes de  
mesure des caracteristiques d'interferences radiophoniques, Materiel des  
technologies de l'information.  
CE-BEFOLGUNGINFORMATIONEN  
EN 55022:1998/CISPR 22:1997, - Klasse B - Grenzwerte und  
Messverfahren für Funkstörungen von Einrichtungen der  
Informationstechnik.  
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European Union Compliance Statement  
This Information Technologies Equipment has been tested and found to  
comply with the following European directives:  
• European Standard EN55022 (1998) Class B  
• European Standard EN50081-1 (1992)  
B-4  
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APPENDIX C  
Updates  
In this chapter…  
MV 4105_Ciprico Inc.  
C-1  
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Firmware Updates  
From time to time firmware updates are made available to maintain  
compatibility with latest software releases, correct problems, or add new  
features.  
If you are experiencing problems with the MediaVault you might want to go  
online and visit the Ciprico Inc. Web site, at http://www.ciprico.com, to  
check for any available firmware download for the MediaVault series  
products.  
C-2  
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APPENDIX D  
Limited Warranty and  
Return Parts Policy  
In this chapter…  
Disclaimers of Warranty and Limitations of Remedy ........................................ D-3  
Inspection and Acceptance............................................................................... D-3  
Advanced Replacement Option........................................................................ D-4  
Inspection and Acceptance............................................................................... D-4  
How to Return the Product............................................................................ D-7  
Repaired Parts and Return Shipment ........................................................... D-7  
MV 4105_Ciprico Inc.  
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Limited Warranty  
Ciprico Inc. warrants that from a period of three (3) years from the date of  
shipment to customer, each product will be free from defects in materials  
and workmanship. The liability of Ciprico Inc. under this warranty is limited  
to replacing, repairing, or issuing credit (at the discretion of Ciprico Inc.) for  
any devices which are returned by the purchaser during such period,  
proved that (a) Ciprico Inc. is promptly notified in writing upon discovery of  
such defects by purchaser, and (b) the defective product is returned to  
Ciprico Inc. transportation charges prepaid by purchaser, and (c)  
examination of such unit by Ciprico Inc. discloses to its satisfaction that  
such defects have not been caused by normal wear, misuse, neglect,  
improper installation, repair, alteration or accident. Equipment,  
accessories, disk drives, and similar items not manufactured by Ciprico  
Inc. are subject only to adjustments as can be obtained from the original  
supplier by Ciprico Inc. In no event shall Ciprico Inc. be liable to purchaser  
for indirect or consequential damages of any kind.  
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES,  
EXPRESSED OR IMPLIED, EXCEPT AS TO TITLE.  
Some states do not allow the exclusion or limitation of incidental or  
consequential damages for consumer products, and some states do not  
allow limitations on how long an implied warranty lasts, so the above  
limitation or exclusions may not apply to you.  
D-2  
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Disclaimers of Warranty and Limitations of Remedy  
EXCEPT AS PROVIDED IN THIS WARRANTY POLICY, CIPRICO INC.  
(ON ITS OWN BEHALF AND ON BEHALF OF ANY IF ITS AGENTS)  
DISCLAIMS ALL WARRANTIES, WHETHER EXPRESSED OR IMPLIED,  
AND SPECIFICALLY DISCLAIMS THE WARRANTIES OF  
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  
CIPRICO INC. WILL NOT BE LIABLE FOR INCIDENTAL OR  
CONSEQUENTIAL DAMAGES OR FOR ANY OTHER LOSSES,  
EXPENSES OR DAMAGES RELATING TO PRODUCT DEFECTS OR  
FAILURES. YOUR SOLE REMEDY, AND CIPRICO INC.’S SOLE  
OBLIGATION, WITH RESPECT TO ANY PRODUCT DEFECTS OR  
FAILURES (REGARDLESS OF WHETHER YOUR CLAIM IS ASSERTED  
IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE) SHALL BE  
(AT CIPRICO INC.’S OPTION) REPAIR, REPLACEMENT OR REFUND  
OF THE PRICE PAID.  
Inspection and Acceptance  
Customer shall inspect all shipments within forty-eight (48) hours after  
arrival and notify Ciprico Inc. in writing within two (2) days of any shortages  
or other failures to conform to the Agreement which are reasonably  
recoverable upon arrival, including, without limitation, any claim that  
product fail to conform to the applicable specification. Customer shall allow  
Ciprico Inc. a reasonable opportunity to inspect the product to enable  
Ciprico Inc. to verify the alleged nonconformity. Customer’s failure to  
timely notify Ciprico Inc. in writing of any alleged nonconformity of product  
or sale or any processing of the product shall constitute an immediate and  
irrevocable acceptance of product and an acknowledgment by customer  
that product delivered was accepted.  
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Advanced Replacement Option  
For a period of thirty (30) days, forty-five (45) days for International, from  
the date of shipment to the customer, Ciprico Inc. will provide the customer  
with an advanced replacement of the defective product or component.  
Under this option, the customer shall return the defective product or  
component to Ciprico Inc. upon receipt of the replacement item. The  
customer will be invoiced for any advanced replacement items not  
returned to Ciprico Inc. within thirty (30) days of the advanced replacement  
shipment. To obtain an advanced replacement and a Return Materials  
Authorization (RMA) number, contact Ciprico Inc. Inside Sales at 1-800-  
727-4669.  
Customer Responsibilities for MV 4105 Usage and  
Damage  
The customer is responsible for using the MV 4105 as it was designed,  
manufactured, and intended to be used. The customer is responsible for:  
• Determining whether the MV 4105 is appropriate for the customer’s  
applications and systems.  
• Determining whether the MV 4105 will integrate with the customer’s  
equipment and systems with malfunction or damage.  
The customer is also responsible for backing up data before installing the  
MV 4105 on their equipment and systems, and for regularly backing-up  
data after the MV 4105 is installed and in operation.  
D-4  
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Return Parts Policy  
Any warranty or service returns must be accompanied by an approved  
Return Materials Authorization (RMA) number to ensure prompt handling  
and processing.  
Spare parts manufactured by Ciprico Inc. and purchased from Ciprico Inc.  
after the original disk array order carry a three (3) year warranty. Host Bus  
Adapters and spare parts (including drives) not manufactured by Ciprico  
Inc. will carry whatever warranty is supported by manufacturer, and  
customer will be advised to seek remedy through the appropriate  
manufacturer. Ciprico Inc. will make effort to assist customer, however any  
assistance outside of nominal facilitation will be billed at current hourly  
rate.  
If the MV 4105 is suspected of malfunctioning or not performing as  
expected, conduct Ciprico Inc. Technical Support at 1-877-484-3797,  
extension 7, or through the Ciprico Inc. Web site at http://www.ciprico.com.  
Provide the service support personnel with the following information:  
• MV 4105 model and serial number  
• Return shipping address  
• Daytime telephone number  
• Description of the problem  
• Copy of the original purchase invoice  
The service support personnel will assist you in determining whether the  
MV 4105 requires repair. If the products needs repair, the Service Support  
department will issue an RMA (Return Materials Authorization) number.  
IMPORTANT: Obtain an RMA number from Service Support before  
you return the MV 4105. Include the RMA number on the shipping  
label. The RMA number is crucial for tracking the returned MV 4105  
and providing proper service.  
MV 4105_Ciprico Inc.  
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What Items to Return  
Return the following items to Service Support at Ciprico Inc.:  
• The MV 4105 covered by the Ciprico Inc. warranty. Do not return cables,  
manuals, etc.  
• A copy of the original invoice as a proof-of-purchase.  
Mail the damaged MV 4105 and a copy of the invoice to:  
Destination  
Address  
Ciprico Inc.  
USA and Canada  
7003 W. Lake Street, Suite 400,  
St. Louis Park, MN 55426 USA  
Other countries  
Return the MV 4105 to your dealer or retailer.  
Contact them for instructions, before shipping the product.  
D-6  
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How to Return the Product  
Follow these guidelines for returning the MV 4105 to Ciprico Inc.  
• Use the original shipping carton and packaging.  
• Package the MV 4105 as carefully as possible. (The product might be  
damaged, but still reparable).  
• Use a form or sheet of paper to describe the product’s problem(s).  
• On the shipping label, include an “Attention:” line, with the approved  
RMA number.  
• Include a copy of the original invoice in the carton.  
The customer is responsible for the cost of insuring and shipping the  
MV 4105 to Ciprico Inc. Damage that is incurred due to improper  
packaging and/or transportation is not covered under the Ciprico Inc.  
Limited Warranty.  
Repaired Parts and Return Shipment  
When repairing the returned MV 4105 Ciprico Inc. might replace defective  
or damaged parts with new or reconditioned parts. Ciprico Inc. might  
replace the entire product with a new or reconditioned product.  
In the event of a replacement, the replacement unit will be under warranty  
for the remainder of the original warranty term from date of purchase, or  
30 days, whichever is longer.  
The customer is responsible for prepayment of shipping costs, when  
returning the defective or damaged product.  
MV 4105_Ciprico Inc.  
D-7  
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APPENDIX E  
Fabric Switch Zoning  
In this chapter…  
Fabric Switch Zoning ........................................................................................ E-2  
Fabric Switch Zoning Techniques ................................................................. E-2  
MV 4105_Ciprico Inc.  
E-1  
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Fabric Switch Zoning  
Background Information  
If an array or multiple arrays and multiple computers are attached to a fibre channel switch,  
by default the switch acts as a hub, relaying information from all ports to all other ports.  
A number of problems are created, however. If a computer has two ports, both ports being  
connected to the switch, and a single channel array is connected to the switch, the computer  
sees the array twice. In most cases, if this occurs, the computer is confused and does not for-  
mat the array properly. With a dual-channel array, the computer sees it four times. To prevent  
this, something must be done with the switch.  
Fabric Switch Zoning Techniques  
As Fibre channel switches advanced, they became managed. They used switch manage-  
ment software to control the settings on-the-fly. Also, different ports could be grouped into lay-  
ers. The ability of a switch to have this capability is called a "Fabric Switch." The process of  
doing the settings is called "Zoning," because several zones are created that do not affect  
each other. Zoning also fixes another problem: unused ports.  
There are three techniques for zoning:  
Plain and Simple (has a tendency to be “trafficky”)  
Host Grouped  
1:1 Relational  
Example 1  
Here is a basic example, with a dual-channel computer and dual-channel array: Channels 1  
and 2 of the computer are attached to ports 1 and 2 of the switch. The two channels of the  
array are attached to ports 3 and 4 of the switch. The switch is ten-port.  
By default, without zoning, the computer sees two copies of the array on each of the two  
channels. Each channel of the array sees two copies of the computer. The switch also con-  
stantly tests the remaining six ports to see if anything is attached. To fix this problem, the  
switch needs to be zoned, per the following 1:1 Relational set-up:  
Create two zones:  
Zone 1 contains ports 1 and 2  
Zone 2 contains ports 3 and 4  
E-2  
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This setup limits channel 1 of the computer to communicating only with one channel of the  
array, while limiting channel 2 of the computer to communicating only with the second chan-  
nel of the array. All other ports on the switch are locked out.  
Example 2  
With another array and another computer, it would be possible to set up two more zones sim-  
ilar to the above, on the same switch. But zoning is most appropriate when the switch has  
multiple arrays or multiple host. In Example 2, a dual-channel computer is attached to ports 1  
and 2 of the switch, with two dual-channel arrays: one attached to 3 and 4, and the other is  
attached to 5 and 6. In this case, host grouped does not apply. Review the following, using  
the Plain and Simple technique, then the 1:1 Relational technique:  
Plain and Simple  
Create two zones:  
Zone 1 contains ports 1, 3, and 5  
Zone 2 contains ports 2, 4, and 6  
1:1 Relational  
Create four zones:  
Zone 1 contains ports 1 and 3  
Zone 2 contains ports 2 and 4  
Zone 3 contains ports 1 and 5  
Zone 4 contains ports 2 and 6  
In the Plain and Simple configuration, the setting works, though occasionally one channel of  
the array might test the corresponding channel of the other array, causing a very slight  
amount of extra traffic on the line. In the 1:1 Relational configuration, this problem is allevi-  
ated, but the drawback is that it is harder to set up on the switch. Whenever possible, set up  
1:1 Relational zones if the Storage Area Network (SAN) software supports it.  
SAN Software Examples  
Example 1  
Here is a simple SAN software example, using two single-channel computers and a single-  
channel array. The computers are attached to ports 1 and 2 of the switch, and the array  
attached to port 3. Although this setup can function unzoned, zoning is required to keep the  
computers from "chatting" with each other, rather than the array. Two zones are required:  
Zone 1 contains ports 1 and 3  
Zone 2 contains ports 2 and 3  
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At first, everything seems OK, until one computer formats the array. The other computer  
thinks the array is unformatted and tries to erase the array whenever possible. If one com-  
puter writes files to the array, the directory will be in that computers' cache and the other com-  
puter might not see it. If the other computer writes to the array, the first  
computer might destroy those files, thinking that part of the array is blank.  
To avoid this, SAN software is required. In it's simplest form, SAN software sends information  
to both computers that it is updating the array. This information is usually passed through  
Ethernet, rather than Fibre Channel.  
SAN software can perform more complex functions, such as giving users different access to  
different parts of the arrays, or limiting bandwidth. SAN software typically requires a client  
program/license be installed on each client. However, if the number of clients becomes too  
great, it is  
recommended that a dedicated server also be used to manage the flow of the data.  
Example 2  
The simple SAN setup above is easy, but as far as zoning goes, functions become more  
complex when the array and/or hosts have multiple channels. Here is a more complex exam-  
ple, using two hosts, with dual-channel host adapters, attached to ports 1 through 4, and with  
a dual-channel array attached to ports 5 and 6. The Plain and Simple technique and 1:1 Rela-  
tional technique are used (The Host-Grouped technique does not apply, because there is  
only one array)  
Plain and Simple  
Create two zones  
Zone 1 contains ports 1, 3, and 5  
Zone 2 contains ports 2, 4, and 6  
1:1 Relational  
Create four zones:  
Zone 1 contains ports 1 and 5  
Zone 2 contains ports 2 and 6  
Zone 3 contains ports 3 and 5  
Zone 4 contains ports 4 and 6  
E-4  
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Example 3  
The configurations can be made more complex, using any of the three techniques. Example  
3 uses three dual-channel host computers, with two dual-channel arrays. The computers are  
attached to ports 1 through 6, with the arrays on 7 through 10.  
Plain and Simple  
Create two zones:  
Zone 1 contains ports 1, 3, 5, 7, and 9  
Zone 2 contains ports 2, 4, 6, 8, and 10  
Host-Grouped  
Create four zones:  
Zone 1 contains ports 1, 3, 5, and 7  
Zone 2 contains ports 1, 3, 5, and 9  
Zone 3 contains ports 2, 4, 6, and 8  
Zone 4 contains ports 2, 4, 6, and 10  
1:1 Relational  
Create 12 zones:  
Zone 1 contains ports 1 and 7  
Zone 2 contains ports 1 and 9  
Zone 3 contains ports 2 and 8  
Zone 4 contains ports 2 and 10  
Zone 5 contains ports 3 and 7  
Zone 6 contains ports 3 and 9  
Zone 7 contains ports 4 and 8  
Zone 8 contains ports 4 and 10  
Zone 9 contains ports 5 and 7  
Zone 10 contains ports 5 and 9  
Zone 11 contains ports 6 and 8  
Zone 12 contains ports 6 and 10.  
NOTE: Three licenses for SAN software are needed, one for each host.  
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Combinations of Hosts, Channels and Arrays  
Review Table E-1 for combinations of common hosts, channels, and arrays. Contact Ciprico  
Inc technical support for other combinations (The table is based on this assumption: that the  
hosts are connected to the left-most ports, with the arrays connected to their immediate  
right).  
TABLE E-1. Combinations of Fabric Switch Zoning Hosts, Arrays, and Channels  
No. of  
Hosts  
Host  
Description  
No. of  
Arrays  
Array  
Description  
Recommended Zoning  
1
1
1 channel  
2 channel  
1
1
1 channel  
1 channel  
1 zone - (1, 2)  
1 zone - (1, 2)  
[2nd port of host is not used]  
1
4 channel  
1
1 channel  
1 zone - (1, 2)  
[only one port from host is used]  
1
1
1
1 channel/host  
2 channel/host  
4 channel/host  
1
1
1
2 channel  
2 channel  
2 channel  
2 zones - (1, 3), (2, 3)  
2 zones - (1, 3), (2, 4)  
2 zones - (1, 3), (2, 4)  
[two ports from host is not used]  
2
2
1 channel/host  
1
1
1 channel  
1 channel  
2 zones - (1, 3), (2, 3)  
1x1/1x2 channel  
2 zones - (1, 3), (2, 3)  
[2nd channel on 2-channel host is not used]  
2
2 channels/host  
1
1 channel  
2 zones - (1, 3), (2, 3)  
[2nd channel on each host is not used]  
2
2
2
2
1 channel/host  
1x1/1x2 channel  
2 channels/host  
4 channels/host  
1
1
1
1
2 channel  
2 channel  
2 channel  
2 channel  
4 zones - (1, 3), (1, 4), (2, 3), (2, 4)  
4 zones - (1, 4), (1, 5), (2, 4), (3, 5)  
4 zones - (1, 5), (2, 6), (3, 5), (4, 6)  
4 zones - (1, 5), (2, 6), (3, 5), (4, 6)  
[2 channels on each host is not used]  
1
1
1
1 channel  
2 channel  
4 channel  
2
2
2
1 channel  
1 channel  
1 channel  
2 zones - (1, 2), (1, 3)  
2 zones - (1, 3), (2, 4)  
2 zones - (1, 2), (1, 3)  
[only one port from host is used]  
1
1
1
1 channel/host  
2 channel/host  
4 channel/host  
2
2
2
2 channel  
2 channel  
2 channel  
4 zones - (1, 3), (1, 4), (1, 5), (1,6)  
4 zones - (1, 3), (1, 5), (2, 4), (2, 6)  
4 zones - (1, 5), (2, 6), (3, 7), (4, 8)  
E-6  
MV 4105_Ciprico Inc.  
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MediaVault 4105 User Manual  
TABLE E-1. Combinations of Fabric Switch Zoning Hosts, Arrays, and Channels  
2
2
2
2
2
1 channel/host  
1x1/1x2 channel  
2 channel/host  
1 channel/host  
1x1/1x2 channel  
2
2
2
2
2
1 channel  
1 channel  
1 channel  
2 channel  
2 channel  
4 zones - (1, 3), (1, 4), (2, 3), (2, 4)  
4 zones - (1, 4), (1, 5), (2, 4), (3, 5)  
4 zones - (1, 5), (2, 6), (3, 5), (4, 6)  
4 zones - (1, 5), (1, 6), (2, 5), (2, 6)  
8 zones - (1, 5), (1, 6), (1, 7), (1, 8),  
(2, 5), (2, 7), (3, 6), (3, 8)  
2
2 channel/host  
2
2 channel  
8 zones - (1, 5), (1, 7), (2, 6), (2, 8),  
(3, 5), (3, 7), (4, 6), (4, 8)  
MV 4105_Ciprico Inc.  
E-7  
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Glossary  
TABLE G-1. Acronyms or Terminology.  
Acronym or  
Word  
Acronym Description  
Advanced Technology Attachment  
Basic Input/Output System  
Definition  
ATA  
A standard interface for connecting a computer’s  
storage devices, such as CD-ROMs and hard-drives.  
BIOS  
Built-in software routines, stored in ROM, that  
contain the code for controlling the keyboard, monitor,  
disk drives, serial communications, etc.  
channel  
A link that transports data point-to-point.  
concatenation  
The process of connecting entities end-to-end on a  
single communications channel.  
CPU  
DMA  
Central Processing Unit  
Direct Memory Access  
The computational segment of a computer.  
A method of transferring data from a storage device  
to RAM without using CPU resources.  
HBA  
Host Bus Adaptor  
An adaptor card that includes the I/O logic, software  
and processing to manage the transfer ofthat infor-  
mation between the host system and devices con-  
nected to it.  
HDT  
HD Turbo  
A mode that uses the highest data rate portions of the  
disk drives for maximum throughput until the disk is  
full, but with a tradeoff in total data capacity of the  
disk from 40% to 80%,depending on the RAID level.  
IDE  
LED  
Linux  
Integrated Drive Electronics  
Light Emitting Diode  
Most commonly used data bus for PC’s.  
An electronic device that illuminates when powered.  
Free, open-source UNIX-based operating system.  
MV 4105_Ciprico Inc.  
GL-1  
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Glossary  
MediaVault 4105 User Manual  
TABLE G-1. Acronyms or Terminology.  
Acronym or  
Word  
Acronym Description  
Definition  
logical drive  
mirroring  
One or more disk drives grouped together and which  
appear as a single device to an operating system.  
The duplication of data for backup, or a method of  
distributing network data traffic among several  
computers with identical (redundant) data.  
NTFS  
parity  
port  
New Technology File System  
The file system used by the Microsoft Windows  
NT/2000/XP operating systems.  
A type of data protection that recreates the data of  
failed disk drive.  
A connection point to the RAID controller, disk drive,  
enclosure, or another device.  
RAID  
Redundant Array of Independent  
Drives  
A method for storing the same data in different places  
on multiple hard disks (except for RAID 0, which does  
not have redundancy).  
RTR  
Real Time RAID  
Allows RAID data to be identified, and for disk failures  
to be corrected, on the fly and without interrupting  
real-time data flow.  
SMART  
striping  
Self-Monitoring Analysis and  
Reporting Technology  
A set of advanced diagnostics that monitor the  
internal operations of disk drives and provide early  
warning of any potential problems  
The process of partitioning each drive's storage  
space into units ranging from a sector (512K) up to  
several megabytes. Striping interleaves bytes or  
groups of bytes across multiple drives, so more than  
one disk is reading and writing simultaneously.  
GL-2  
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Index  
A
D
about the MV 4105 2-2  
daisy chaining, MV 4105 4-7  
damage, checking for 3-4  
data preservation, drive failure 5-8  
definitions of acronyms GL-1  
diagnostic port, use of 4-7  
acceptance and inspection D-3  
acronyms, definitions GL-1  
advanced replacement option D-4  
alarm, audible 5-14  
audible alarm, description 5-14  
disclaimers of warranty D-3  
disk drive module replacement 8-2  
disk drive module, rebuilding 8-5  
disk drive module, removal procedure 8-4  
disk failure and recovery options 7-2  
drive failure, data preservation 5-8  
C
changing the RAID mode 5-11  
characteristics of the MV 4105 2-2  
Ciprico Web site for additional information iv  
compatibility, operating systems A-5, A-6  
compatibility, RAID A-5, A-6  
E
compliance information, CE B-3  
compliance statement, CE (French language)  
B-3  
editing requirements 4-7  
electrical interference compliance B-2  
electrical shock 1-9  
compliance statement, CE (German language)  
B-3  
electrostatic discharge 1-8  
European Union, compliance statement B-4  
compliance statement, European Union B-4  
compliance statement, FCC B-2  
compliance statement, Industry Canada B-3  
components, shipped with the MV 4105 3-3  
current draw @ 117 Vac, MV 4105 A-2  
current draw @ 220 Vac, MV 4105 A-2  
customer responsibility for usage and damage  
D-4  
MV 4105_Ciprico Inc.  
Index-1  
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MediaVault 4105 User Manual  
F
L
Fabric Switch Zoning E-2  
FAQs 7-3  
labels, safety warning 1-5  
laser radiation, warning 1-5  
LED power-on sequence 5-7  
limitations of remedy D-3  
limited warranty D-2  
FAQs, management application 7-5  
FCC compliance statement, Rules Part 15 B-2  
features of the MV 4105 2-2  
fibre channel connections 4-4  
firmware updates C-2  
M
First Aid, electrical shock 1-9  
formatting/partitioning, Macintosh 6-3  
formatting/partitioning, Windows OS,  
striped or unstriped volumes 6-16  
formatting, Windows OS 6-16  
frequently asked questions 7-5  
front panel components 5-3  
front panel, removal 8-3  
Macintosh OS 10.4.x, partition/format 6-3  
maintenance, disk drive module removal 8-4  
MV 4105, about the unit 2-2  
mode change, procedure 5-12  
mode functions 5-8  
mode select button 5-12  
mode set button, uses of 5-13  
mode, changing it 5-12  
functions of the MV 4105 5-2  
model numbering scheme A-3  
MV 4105, unpacking 3-2  
MV 4105, video editing  
G
glossary GL-1  
requirements 4-7  
H
O
hardware installation and configuration 4-2  
host adaptors 4-3  
operations, list of 5-2  
option, advanced replacement D-4  
I
P
indicators, rear panel 5-5  
package contents, checking for damage or  
missing items 3-3  
partitioning, pair of MV4105 units, Macintosh OS  
6-10  
partitioning, Windows 2000/2003/XP 6-16  
partitioning/formatting, Macintosh G4/G5 6-3  
parts, return policy D-5  
physical dimensions A-2  
power-on sequence, LEDs 5-7  
power requirements A-2  
power-up sequence 5-7  
indicators, rear panel, active 5-5  
indicators, rear panel, DIAG 5-6  
indicators, rear panel, receptacle, fan, power  
module 5-6  
indicators, rear panel, FC ports 5-6  
indicators, rear panel, Mode Select 5-6  
indicators, rear panel, Mode Set 5-6  
indicators, rear panel, power switch 5-6  
indicators, rear panel, receptacle, power cable  
5-6  
inspection and acceptance D-3  
inspection, visual 3-4  
install and rebuild a disk drive module 8-5  
problem solving issues & answers 7-2  
protecting equipment and data  
backing up data 1-8  
ESD 1-8  
K
keeping shipping cartons 3-2  
Index-2  
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MediaVault 4105 User Manual  
R
V
RAID compatibility, Windows 2000/2003/XP A-6  
RAID compatibility, Macintosh OS A-5  
RAID type advantages 5-8  
RAID types 5-8  
video editing, requirements 4-7  
video resolution data A-4  
visual inspection 3-4  
rear panel, components 5-6  
rebuilding a disk drive module 8-6  
replacement of product D-4  
replacement, disk drive module 8-2  
resolution, video A-4  
W
warranty, limited D-2  
weight, MV 4105 A-2  
who should use this manual 2-3  
Windows 2000/2003/XP partitioning/formatting  
6-16  
return parts policy D-5  
return parts, how to return the product D-7  
returned parts D-6  
Windows, procedure for striped volumes  
only 6-27  
Windows, procedure for unstriped volumes  
only 6-22  
S
safety considerations, French language 1-6  
safety considerations, German language 1-7  
safety, Ciprico precautions 1-2  
safety, definitions 1-2  
safety, general precautions 1-2  
safety, important considerations 1-4  
sector size 5-8  
single volume, MV 4105 6-26  
specifications A-2  
striped (dual channel) volumes, Windows OS  
6-27  
T
Technical Support for diagnostic port 4-7  
temperature, operating A-2  
terminology, definitions GL-1  
tower configuration, MV 4105 4-2  
troubleshooting issues & answers 7-2  
U
unit power-up sequence 5-7  
unpacking the unit 3-2  
unstriped (single) volumes, Windows OS 6-22  
updates, firmware C-2  
usage and damage D-4  
users of this manual 2-3  
MV 4105_Ciprico Inc.  
Index-3  
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Ciprico Inc.  
7003 W. Lake Street, Suite 400,  
St. Louis Park, MN 55426 USA  
Phone: 1-877-484-3797  
Fax: 952-540-2402  
Web: www.ciprico.com  
P/N 20050096, Rev. A  
01/08  
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