Carrier Freezer 336 User Manual

Models 336, 338 & 339  
Freezemaster  
300 Series  
Operating Instructions  
036029-M  
6/98  
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Table of Contents  
______________________________________________________________________________  
Section 1  
To the Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
1
1
1
1
2
2
3
4
4
5
6
7
8
9
9
Water Connections (Water Cooled Units Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Air Cooled Units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Electrical Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Section 2  
To the Operator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Compressor Warranty Disclaimer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Section 3  
Section 4  
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Operator Parts Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Model 336 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Model 338 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Model 339 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Three Spout Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Section 5  
Important: To the Operator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Symbol Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Power Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
Indicator Light - “Mix Low” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
Mix Refrigeration Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
“Standby” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
“Wash” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
“Auto” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
Reset Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
Air Tube . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11  
Adjustable Draw Handle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11  
Section 6  
Operating Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12  
Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12  
Sanitizing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16  
Priming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18  
Closing Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19  
Draining Product From The Freezing Cylinder . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19  
Rinsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19  
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20  
Disassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20  
Brush Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20  
Table of Contents  
Models 336, 338 & 339  
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Section 7  
Important: Operator Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22  
During Cleaning and Sanitizing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22  
Troubleshooting Bacterial Count . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22  
Regular Maintenance Checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22  
Winter Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23  
Section 8  
Section 9  
Section 10  
Troubleshooting Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24  
Parts Replacement Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27  
Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28  
Wiring Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36  
Note: Continuing research results in steady improvements; therefore, information  
in this manual is subject to change without notice.  
Models 336, 338 & 339  
Table of Contents  
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Section 1  
To the Installer  
These machines are designed for indoor use only.  
Electrical Connections  
Each freezer requires one power supply for each data  
label. Check the data label(s) on the freezer for fuse,  
circuit ampacity and electrical specifications. Refer to  
the wiring diagram provided inside of the electrical box,  
for proper power connections.  
DO NOT install the machines in an area where  
a water jet could be used. Failure to follow this  
instruction may result in serious electrical shock.  
In the United States, this equipment is intended to be  
installed in accordance with the National Electrical  
Code (NEC), ANSI/NFPA 70--1987. The purpose of  
the NEC code is the practical safeguarding of persons  
and property from hazards arising from the use of  
electricity. This code contains provisions considered  
necessary for safety. Compliance therewith and  
proper maintenance will result in an installation  
essentially free from hazard!  
Water Connections  
(Water Cooled Units Only)  
An adequate cold water supply must be provided with  
a hand shut-off valve. On the underside rear of the  
base pan, two 1/2” I.P.S. water connections for inlet  
and outlet have been provided for easy hook-up. 1/2”  
inside diameter water lines should be connected to the  
machine. (Flexible lines are recommended, if local  
codes permit.) Depending on local water conditions, it  
may be advisable to install a water strainer to prevent  
foreign substances from clogging the automatic water  
valve. There will be only one water “in” and one water  
“out” connection for both single-head and double-head  
units. DO NOT install a hand shut-off valve on the  
water “out” line! Water should always flow in this order:  
first, through the automatic water valve; second,  
through the condenser; and third, through the outlet  
fitting to an open trap drain.  
In all other areas of the world, equipment should be  
installed in accordance with the existing local codes.  
Please contact your local authorities.  
Stationary appliances which are not equipped with a  
power cord and a plug or other device to disconnect  
the appliance from the power source must have an  
all--pole disconnecting device with a contact gap of at  
least 3 mm installed in the external installation.  
CAUTION: THIS EQUIPMENT MUST BE  
PROPERLY GROUNDED! FAILURE TO DO SO  
CAN RESULT IN SEVERE PERSONAL INJURY  
FROM ELECTRICAL SHOCK!  
Beater rotation must be clockwise as viewed looking  
into the freezing cylinder of any model freezer.  
Note: The following procedures should be performed  
by a trained service technician.  
Air Cooled Units  
To correct rotation on a three-phase unit, interchange  
any two incoming power supply lines at freezer main  
terminal block only.  
To correct rotation on a single-phase unit, change the  
leads inside the beater motor. (Follow diagram printed  
on motor.)  
Air cooled units require a minimum of 3” (76 mm) of  
clearance around all sides of the freezer to allow for  
adequate air flow across the condenser(s). Failure to  
allow adequate clearance can reduce the refrigeration  
capacity of the freezer and possibly cause permanent  
damage to the compressor.  
Electrical connections are made directly to the  
terminal block provided in the main control box located  
behind the service panel.  
031030  
1
Models 336, 338 & 339  
To the Installer  
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Section 2  
To the Operator  
The freezer you have purchased has been carefully  
engineered and manufactured to give you dependable  
operation. The Taylor soft-serve models covered in  
this manual consist of the following: 336, 338 and 339.  
Compressor Warranty Disclaimer  
The refrigeration compressor(s) on this machine are  
warranted for the term indicated on the warranty card  
accompanying this machine. However, due to the  
Montreal Protocol and the U.S. Clean Air Act  
Amendments of 1990, many new refrigerants are  
being tested and developed, thus seeking their way  
into the service industry. Some of these new  
refrigerants are being advertised as drop-in  
replacements for numerous applications. It should be  
noted that, in the event of ordinary service to this  
machine’s refrigeration system, only the refrigerant  
specified on the affixed data label should be used.  
The unauthorized use of alternate refrigerants will void  
your compressor warranty. It will be the owner’s  
responsibility to make this fact known to any technician  
he employs.  
These units, when properly operated and cared for, will  
produce  
a
consistent quality product. Like all  
mechanical products, they will require cleaning and  
maintenance. A minimum amount of care and  
attention is necessary if the operating procedures  
outlined in this manual are followed closely.  
This Operator’s Manual should be read before  
operating or performing any maintenance on your  
equipment.  
Your Taylor freezer will NOT eventually compensate  
for and correct any errors during the set-up or filling  
operations. Thus, the initial assembly and priming  
procedures are of extreme importance. It is strongly  
recommended that personnel responsible for the  
equipment’s operation, both assembly and  
disassembly, go through these procedures together in  
order to be properly trained and to make sure that no  
confusion exists.  
It should also be noted that Taylor does not warrant the  
refrigerant used in its equipment. For example, if the  
refrigerant is lost during the course of ordinary service  
to this machine, Taylor has no obligation to either  
supply or provide its replacement either at billable or  
unbillable terms. Taylor does have the obligation to  
recommend a suitable replacement if the original  
refrigerant is banned, obsoleted, or no longer available  
during the five year warranty of the compressor.  
In the event you should require technical assistance,  
please contact your local authorized Taylor Distributor.  
If the crossed out wheeled bin symbol is  
affixed to this product, it signifies that this product is  
compliant with the EU Directive as well as other similar  
legislation in effect after August 13, 2005. Therefore,  
it must be collected separately after its use is  
completed, and cannot be disposed as unsorted  
municipal waste.  
Taylor will continue to monitor the industry and test  
new alternates as they are being developed. Should a  
new alternate prove, through our testing, that it would  
be accepted as a drop-in replacement, then the above  
disclaimer would become null and void. To find out the  
current status of an alternate refrigerant as it relates to  
your compressor warranty, call the local Taylor  
Distributor or the Taylor Factory. Be prepared to  
provide the Model/Serial Number of the unit in  
question.  
The user is responsible for returning the product to the  
appropriate collection facility, as specified by your local  
code.  
For additional information regarding applicable local  
laws, please contact the municipal facility and/or local  
distributor.  
061031  
2
To the Operator  
Models 336, 338 & 339  
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Section 3  
Safety  
We at Taylor are concerned about the safety of the  
operator when he or she comes in contact with the  
freezer and its parts. Taylor has gone to extreme  
efforts to design and manufacture built-in safety  
features to protect both you and the servicetechnician.  
As an example, warning labels have been attached to  
the freezer to further point out safety precautions to the  
operator.  
S
S
DO NOT allow untrained personnel to  
operate this machine.  
DO NOT operate the freezer unless all  
service panels and access doors are  
restrained with screws.  
S
S
DO NOT remove the door, beater and  
blades, or drive shaft unless all control  
switches are in the OFF position.  
DO NOT put objects or fingers in door  
spout.  
IMPORTANT -- Failure to adhere to the  
following safety precautions may result in severe  
personal injury or death. Failure to comply with  
these warnings may damage the machine and its  
components. Component damage will result in  
part replacement expense and service repair  
expense.  
Failure to follow these instructions may result in  
contaminated product or severe personal injury to  
fingers or hands from hazardous moving parts.  
To Operate Safely:  
USE EXTREME CAUTION when removing  
the beater assembly. The scraper blades are very  
sharp and may cause injury.  
DO NOT operate the freezer without reading  
this operator’s manual. Failure to follow this instruction  
may result in equipment damage, poor freezer  
performance, health hazards, or personal injury.  
This freezer must be placed on a level  
surface. Failure to comply may result in personal injury  
or equipment damage.  
DO NOT obstruct air intake and discharge openings:  
3” (76 mm) minimum air space on sides and rear, and  
7-1/2” (191 mm) on the bottom. The Model 338  
requires 4-1/4” (108 mm) on the bottom.  
S
S
DO NOT operate the freezer unless it is  
properly grounded.  
DO NOT attempt any repairs unless the  
main power supply to the freezer has been  
disconnected.  
DO NOT operate the freezer with larger  
fuses than specified on the freezer data  
label.  
Failure to follow this instruction may cause poor  
freezer performance and damage to the machine.  
S
These freezers are designed to operate indoors, under  
normal ambient temperatures of 70_-- 7 5 _F  
(21_-- 2 4 _C). The freezers have successfully per-  
formed in high ambient temperatures of 104_F (40_C)  
at reduced capacities.  
Failure to follow these instructions may result in  
electrocution or damage to the machine. Contact your  
local authorized Taylor Distributor for service.  
NOISE LEVEL: Airborne noise emission does not  
exceed 78 dB(A) when measured at a distance of 1.0  
meter from the surface of the machine and at a height  
of 1.6 meters from the floor.  
DO NOT use a water jet to clean or rinse the  
freezer. Failure to follow this instruction may result in  
serious electrical shock.  
061031  
3
Models 336, 338 & 339  
Safety  
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Section 4  
Operator Parts Identification  
Model 336  
Item  
1
Description  
Part No.  
X37963  
Item  
11  
Description  
Panel A.-Lower Side (R & L)  
Adaptor A.-Caster  
Part No.  
X24424  
X18915  
Cover A.-Hopper  
2
Pan-Drip 17-1/4” Long  
Panel-Upper Side Left  
Orifice  
027504  
028740  
022465-100  
016137  
043461-2  
043758  
029816  
017471  
028741  
12  
13  
14  
15  
16  
17  
18  
19  
3
Caster-Swivel 5/8 Stem 4” Wheel 018794  
4
Panel-Service *336*  
Tray-Drip 16-7/8 L x 5-1/8  
Shield-Splash  
042824  
5
O-Ring 3/8 OD x .070 W  
Tube-Feed 5/32 Dia. Hole  
O-Ring .563 OD x .070  
Panel-Rear  
020157  
6
022765  
7
Stud-Nose  
022822  
8
Panel A.-Front  
X42821-SP1  
037042  
9
Louver-Side (Right & Left)  
Panel-Upper Side Right  
Gasket-Hopper Cover-8 Qt.  
10  
4
Operator Parts Identification  
Models 336, 338 & 339  
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Model 338  
Item  
Description  
Part No.  
Item  
Description  
Part No.  
1
2
3
4
5
6
7
8
9
Cover A.-Hopper-Standard  
Gasket-Hopper Cover 20 Qt.  
Orifice  
X38458  
038474  
10  
11  
12  
13  
14  
15  
16  
17  
18  
Panel-Side (Lower Right)  
Panel A.-Side Left  
048487  
X51596  
022822  
X51590  
X51601  
022766  
014533  
013458  
048489  
022465-100  
016137  
Stud-Nose Cone  
O-Ring 3/8 OD x .070 W  
Tube A.-Feed SS 5/32 Hole  
O-Ring .643 OD x .077 W  
Panel-Rear  
Panel A.-Front  
X29429-2  
018572  
Pan A.-Drip-15-1/8 Long  
Shield-Splash 23 Long  
Tray-Drip 22-7/8 L x 5-1/8 W  
Leg-4” SS w/O-Ring  
Skirt-Air Flow  
051600  
Louver-Side (Left)  
017471  
Panel A.-Side Upper Right  
X48596  
5
Models 336, 338 & 339  
Operator Parts Identification  
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Model 339  
Item  
Description  
Part No.  
Item  
Description  
Part No.  
1
2
Cover A.-Hopper-Standard  
Gasket-Hopper Cover 20 Qt.  
Orifice  
X38458  
038474  
022465-100  
016137  
X29429-2  
018572  
017563  
017471  
028741  
X24424  
11  
12  
13  
14  
15  
16  
17  
18  
19  
Pan-Drip 17-1/4” Long  
Panel-Upper Side Left  
Stud-Nose Cone  
027504  
028740  
022822  
X32956  
X18915  
022766  
014533  
024439  
3
4
O-Ring 3/8 OD x .070 W  
Tube A.-Feed SS 5/32 Hole  
O-Ring .643 OD x . 077 W  
Panel-Rear  
Panel A.-Front  
5
Adaptor A.-Caster  
Shield-Splash 23 L  
Tray-Drip 22-7/8 L x 5-1/8 W  
Panel-Service  
6
7
8
Louver-Side (Right & Left)  
Panel-Upper Side Right  
Panel A.-Lower Side (R & L)  
9
Caster-Swivel 5/8 Stem 4” Wheel 018794  
10  
6
Operator Parts Identification  
Models 336, 338 & 339  
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Three Spout Door  
Item  
Description  
Seal-Drive Shaft  
Part No.  
Item  
Description  
Part No.  
1
2
032560  
033235  
X35466  
035480  
050216  
048926  
016137  
028805  
X33687  
028804  
033662  
9c  
10  
11  
O-Ring 1/4 OD x .070 W  
Nut-5/16-24 18-8 SS Jam  
Nut-Stud Long  
015872  
029639-BLK  
034382  
034383  
X18303  
014402  
014218  
016272  
X20683  
Shaft-Beater  
3
Beater A.-2.8 Qt. Helicore  
Blade-Scraper-Plastic  
Bearing-Front  
4
12  
13  
14  
15  
16  
17  
18  
Nut-Stud Short  
5
Valve A.-Draw  
6
Gasket-Door HT 4” Double  
O-Ring 3/8 OD x .070 W  
Plug-Prime  
O-Ring 7/8 OD x .103 W  
Cap-Design 1.010” ID-6 Point  
O-Ring 5/16 OD x .070 W  
Rod A.-Pivot  
7
8
9
Handle A.-Adj. Stainless Screw  
Handle-Adjustable  
9a  
9b  
Door A.-3 Spout SH BAF W/PRG X51532-15  
Screw-Adjustment-Stainless  
7
Models 336, 338 & 339  
Operator Parts Identification  
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Accessories  
9
1
04  
82  
60  
10  
7
2
3
6
4
5
KAY-5  
®
Sanitizer/Cleaner  
STERA SHEEN  
G
R
E
E
N
SANITIZER  
L
A
CLEANER  
B
E
L
&
(MILKSTONE REMOVER)  
KEEP OUT OF REACH OF CHILDREN  
CAUTION  
8
FOR INSTITUTIONAL USE ONLY  
1
OZ (28.4 g)  
12  
11  
ITEM  
DESCRIPTION  
PART NO.  
ITEM  
DESCRIPTION  
PAIL-MIX 10 QT.  
PART NO.  
1
TOOL-O-RING  
REMOVAL-FREEZER  
048260-WHT  
7
013163  
M336,339,751,754,774,794  
2
3
4
5
6
BRUSH-REAR BRG  
1IN.DX2IN.LGX  
013071  
013072  
013073  
023316  
8
9
PAIL-6 QT. M338,750  
023348  
047912  
DEFLECTOR-BLOWER  
EXHAUST M794  
BRUSH-DOUBLE  
ENDED-PUMP&FEED  
10  
11  
SKIRT-AIR FLOW M338  
048489  
048345  
BRUSH-DRAW VALVE  
1”ODX2”X17”  
DEFLECTOR-BLOWER  
EXHAUST M336  
BRUSH-MIX PUMP  
BODY-3”X7”WHITE  
12  
DEFLECTOR-BLOWER  
EXHAUST M339,751,754,774  
046586  
SANITIZER KAY-5 125 PKTS  
SANITIZER-STERA SHEEN  
041082  
*MODEL 336 IS SHIPPED WITH STERA SHEEN.  
OTHER MODELS ARE SHIPPED WITH KAY-5.  
065293*  
071018  
8
Operator Parts Identification  
Models 336, 338 & 339  
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Section 5  
Important: To the Operator  
Item  
Description  
1
2
3
4
5
6
7
Power Switch  
Mix Refrigeration Button  
Standby Button  
Wash Button  
Auto Button  
Indicator Light “MIX LOW”  
Reset Button  
Symbol Definitions  
The following chart identifies the symbol definitions used on the operator switches.  
= ON  
= WASH  
= OFF  
= MIX  
= MIX LOW  
= STANDBY  
9
Models 336, 338 & 339  
Important: To the Operator  
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When the “STANDBY” button is pressed, the light  
comes on, indicating the CTR (Cylinder Temperature  
Retention System) feature has been activated. In the  
“STANDBY” mode, the “WASH” and “AUTO” functions  
are automatically cancelled. The mix refrigeration  
function is automatically locked in to maintain the mix  
in the hopper.  
Power Switch  
When placed in the “ON” position, the power switch  
allows SOFTECHR control panel operation.  
Indicator Light - “Mix Low”  
To resume normal operation, press the “AUTO” button.  
When the unit cycles off, the product in the freezing  
cylinder will be at serving viscosity. At this time, place  
the air tube (end with the hole) into the mix inlet hole  
and install the air orifice.  
Located on the front of the machine is a mix level  
indicating light. When the light is flashing, it indicates  
that the mix hopper has a low supply of mix and should  
be refilled as soon as possible. Always maintain at  
least 3” (76 mm) of mix in the hopper. If you neglect to  
add mix, a freeze-up may occur. This will cause  
eventual damage to the beater, blades, drive shaft,  
and freezer door.  
“Wash”  
Mix Refrigeration Button  
When the “WASH” button is pressed, the light comes  
on. This indicates beater motor operation. The  
“STANDBY” or “AUTO” modes must be cancelled first  
to activate the “WASH” mode.  
When the mix refrigeration button is pressed, the light  
comes on indicating the mix hopper refrigeration  
system is operating. The mix refrigeration is controlled  
by the left side of the freezer as viewed from the  
operator end. The mix refrigeration function cannot be  
cancelled unless the “AUTO” or “STANDBY” modes  
are cancelled first.  
Note: The Model 336 cannot be operated in  
the “WASH” mode if the opposite side of the freezer is  
in “AUTO”. Failure to comply with this instruction will  
cause the rinse or sanitizing solution to freeze.  
“Standby”  
The Separate Hopper Refrigeration System (SHR)  
and the Cylinder Temperature Retention System  
(CTR) are standard features. The SHR feature  
incorporates the use of a separate small refrigeration  
system to maintain the mix in the hopper below  
40_(4.4_C) to assure bacteria control. The CTR  
feature works with the SHR to maintain a good quality  
product. During long “No Sale” periods, it is necessary  
to warm the product in the freezing cylinder to  
approximately 35_F to 40_F (1.7_C to 4.4_C) to  
prevent overbeating and product breakdown.  
“Auto”  
When the “AUTO” button is pressed, the light comes  
on. This indicates that the main refrigeration system  
has been activated. In the “AUTO” mode, the “WASH”  
or “STANDBY” functions are automatically cancelled.  
The mix refrigeration function is automatically locked  
in to maintain the mix in the mix hopper.  
To activate the SHR and CTR features, press the  
“STANDBY” button. Remove the air orifice and place  
the air tube (end without the hole) into the mix inlet  
hole.  
Note: An indicating light and an audible tone will  
sound whenever a mode of operation has been  
pressed. To cancel any function, press the button  
again. The light and mode of operation will shut off.  
10  
Important: To the Operator  
Models 336, 338 & 339  
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1. After priming the machine, lubricate the o-rings  
on the air tube (the end with the hole) and  
place it into the mix inlet hole. Every time the  
draw handle is raised, new mix and air from the  
hopper will flow down into the freezing cylinder.  
This will keep the freezing cylinder properly  
loaded and will maintain overrun.  
Reset Button  
The reset button is located in the service panel. The  
reset protects the beater motor from an overload  
condition. If an overload occurs, the reset mechanism  
will trip. To properly reset the freezer, press the  
“AUTO” button to cancel the cycle. Place the power  
switch to the “OFF” position. Press the reset button  
firmly.  
2. During long “No Sale” periods, remove the air  
orifice. Lubricate the o-rings on the air tube (the  
end without the hole), and place it into the  
mix inlet hole. This will prevent any mix from  
entering the freezing cylinder.  
Note: Do not use metal objects to press the  
reset button. Failure to follow this instruction may  
result in electrocution.  
The air orifice is used to meter a certain amount  
of air into the freezing cylinder. The air orifice  
maintains overrun and allows enough mix to enter  
the freezing cylinder after a draw.  
Turn the power switch to the “ON” position. Press the  
“WASH” button and observe the freezer’s  
performance. Open the side access panel. Make sure  
the beater motor is turning the drive shaft in a  
clockwise direction (from the operator end) without  
binding.  
Adjustable Draw Handle  
If the beater motor is turning properly, press the  
“WASH” button to cancel the cycle. Press the “AUTO”  
button (on both sides of the unit) to resume normal  
operation. If the freezer shuts down again, contact a  
service technician  
These units feature an adjustable draw handle to  
provide the best portion control. The draw handle  
should be adjusted to provide a flow rate of 5 to 7-1/2  
oz. of product per 10 seconds. To INCREASE the flow  
rate, turn the screw COUNTERCLOCKWISE. Turn  
the screw CLOCKWISE to DECREASE the flow rate.  
During “Sanitizing” and “Rinsing”, the flow rate can be  
increased by removing the pivot pin and placing the  
restrictive bar on the TOP. When drawing product,  
always place the restrictive bar on the bottom.  
Air Tube  
The air tube serves two purposes. One end of the tube  
has a hole and the other end does not.  
Figure 1  
Figure 2  
11  
Models 336, 338 & 339  
Important: To the Operator  
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Section 6  
Operating Procedures  
Each unit stores mix in a hopper. The mix then flows  
by gravity through an air tube down into the freezing  
cylinder. They all have 2.8 quart (2.6 liter) capacity  
freezing cylinders. All models have 20 quart (18.9 liter)  
mix hoppers.  
DO NOT lubricate the hex end of the drive  
shaft. Fill the inside portion of the seal with 1/4” more  
lubricant and lubricate the flat side of the seal that fits  
onto the rear shell bearing.  
Duplicate the following procedures, where they apply,  
for the second freezing cylinder.  
We begin our instructions at the point where we enter  
the store in the morning and find the parts  
disassembled and laid out to air dry from the previous  
night’s cleaning.  
These opening procedures will show you how to  
assemble these parts into the freezer, sanitize them,  
and prime the freezer with fresh mix in preparation to  
serve your first portion.  
If you are disassembling the machine for the first time  
or need information to get to this starting point in our  
instructions, turn to page 20, “Disassembly”, and start  
there.  
Figure 3  
Insert the drive shaft into the freezing cylinder, hex end  
first, and into the rear shell bearing until the seal fits  
securely over the rear shell bearing. Engage the hex  
end firmly into the drive coupling. Be sure the drive  
shaft fits into the drive coupling without binding.  
Assembly  
Note: When lubricating parts, use an approved food  
grade lubricant (example: Taylor Lube).  
MAKE SURE THE CONTROL SWITCH IS  
IN THE “OFF” POSITION.  
Step 1  
Install the drive shaft. Lubricate the groove and shaft  
portion that comes in contact with the bearing on the  
beater drive shaft. Slide the seal over the shaft and  
groove until it snaps into place.  
Figure 4  
12  
Operating Procedures  
Models 336, 338 & 339  
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Step 2  
Step 3  
Take one of the scraper blades and slip it under the  
hook at the front of the beater. Wrap the blade around  
the beater following the helix and pushing the blade  
down onto the helix as you wrap. At the back end of the  
beater, slip the blade under the hook. Repeat this  
step for the second scraper blade.  
Assemble the freezer door. Place the large rubber  
gaskets into the grooves on the back side of the  
freezer door.  
Slide the white plastic front bearings over the baffle  
rods onto the bearing hubs making certain that the  
flanged end of the bearing is resting against thefreezer  
door.  
DO NOT LUBRICATE THE GASKETS OR  
THE FRONT BEARINGS. Damage to components  
may occur.  
Figure 5  
Holding the beater securely, slide the beater one third  
of the way into the freezing cylinder. Looking into the  
freezing cylinder, align the hole at the rear of the beater  
with the flats on the end of the drive shaft.  
Figure 7  
Slide the two o-rings into the grooves on the prime  
plugs. Apply an even coat of Taylor Lube to the o-rings  
and shafts.  
Figure 6  
Slide the beater the remainder of the way into the  
freezing cylinder and over the end of the drive shaft.  
The beater should fit snugly, but not so tightly that the  
beater cannot be turned slightly to engage the drive  
shaft. If the beater slides in too easily with little or no  
resistance, there will not be enough force against the  
beater to hold the blades in place. If this is the case,  
contact your authorized Taylor service agent.  
Repeat Steps 1 and 2 for the other side of the freezer.  
Figure 8  
13  
Models 336, 338 & 339  
Operating Procedures  
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Insert the prime plugs into the holes in the top of the  
freezer door, and push down.  
Step 5  
Install the three draw valves. Slide the two o-rings into  
the grooves on the draw valves, and lubricate.  
Figure 11  
Lubricate the inside of the freezer door spouts, top and  
bottom, and insert the draw valves from the bottom  
until the slot in the draw valves comes into view.  
Figure 9  
Step 4  
Install the freezer door. Insert the baffle rods through  
the opening in the beaters and seat the door flush with  
the freezing cylinder. With the door seated on the  
freezer studs, install the handscrews. Tighten equally  
in a crisscross pattern to insure the door is snug.  
Note: The short handscrews go on thebottom  
and the long handscrews go on top.  
Figure 12  
Step 6  
Install the adjustable draw handles. Slide the o-ring  
into the groove on the pivot pin, and lubricate.  
Figure 10  
Figure 13  
14  
Operating Procedures  
Models 336, 338 & 339  
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Slide the fork over the bar in the slot of the draw valve.  
Secure with pivot pin.  
Step 8  
Install the front drip tray and the splash shield under  
the door spouts.  
Note: The Models 336, 338 and 339 have three draw  
handles. Slide the fork of the draw handle in the slot of  
the draw valve, starting from the right. Slide the pivot  
pin through each draw handle as you insert them into  
the draw valves.  
Figure 16  
Step 9  
Slide the rear drip pan into the hole in the side panel  
(front panel on a Model 338).  
Figure 14  
Note: These units feature adjustable draw handles to  
provide the best portion control. The draw handles can  
be adjusted for different flow rates. See page 11 for  
more information on adjusting these handles.  
Step 7  
Snap the design caps over the end of the door spouts.  
Figure 17  
Step 10  
Slide two o-rings on one end of the air tube. Slide two  
o-rings on the other end of the air tube.  
Figure 15  
Figure 18  
15  
Models 336, 338 & 339  
Operating Procedures  
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Slide the small o-ring into the groove of the air orifice.  
Do not lubricate the o-ring.  
Sanitizing  
Step 1  
Prepare two gallons (7.6 liters) of an approved 100  
PPM sanitizing solution (example: Kay-5R). USE  
WARM WATER AND FOLLOW THE MANUFACTUR-  
ER’S SPECIFICATIONS.  
Step 2  
Pour the two gallons (7.6 liters) of sanitizing solution  
into the hopper and allow it to flow into the freezing  
cylinder.  
Figure 19  
Note: Make sure the hole in the air orifice is clean and  
is not clogged. If the hole in the air orifice should  
become clogged, use soap and hot water to clear the  
hole.  
Do not enlarge the hole in the air orifice.  
Install the air orifice into the hole in the top of the air  
tube (in the end without the small hole on the side).  
Figure 21  
Step 3  
While the solution is flowing into the freezing cylinder,  
brush clean the mix hopper. When cleaning the  
hopper, take particular care in brushing the mix level  
sensing probe on the rear wall of the hopper, the mix  
inlet hole, the air tube, and the hopper gasket.  
Figure 20  
Step 11  
Lay the air tube (with the air orifice installed) and the  
hopper gasket in the bottom of the mix hopper for  
sanitizing.  
Repeat Steps 10 and 11 for the other side of the  
freezer.  
Figure 22  
16  
Operating Procedures  
Models 336, 338 & 339  
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Step 6  
Place an empty pail beneath the door spout and raise  
the prime plug.  
Figure 23  
Step 4  
Place the power switch in the “ON” position.  
Figure 26  
Step 7  
When a steady stream of sanitizing solution is flowing  
from the prime plug opening in the bottom of the  
freezer door, lower the draw handle. Draw off all the  
sanitizing solution.  
Figure 24  
Step 5  
Press the “WASH” button. This will cause the  
sanitizing solution in the freezing cylinder to agitate.  
Allow it to agitate for five minutes.  
Figure 27  
Note: Momentarily pull the center draw handle down  
to sanitize the center door spout.  
Step 8  
Once the sanitizer stops flowing from the door spout,  
raise the draw handle and press the “WASH” button,  
cancelling the beater motor operation.  
Note: You have just sanitized the freezer. Be  
sure your hands are sanitized before continuing  
these instructions.  
Figure 25  
17  
Models 336, 338 & 339  
Operating Procedures  
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Step 9  
Step 2  
Assemble the hopper gasket around the top edge of  
the mix hopper. Stand the air tube in the corner of the  
hopper.  
Once a steady stream of mix starts to flow from the  
prime plug opening in the bottom of the freezer door,  
push down the prime plug.  
Figure 28  
Repeat Steps 1 through 9 for the other side of the  
freezer.  
Figure 30  
Priming  
Step 3  
Step 1  
Lubricate the o-rings on the air tube on the end with the  
small hole on the side.  
With a pail beneath the door spout, lower the draw  
handle. Be sure the prime plug is still in the UP  
position. Pour two gallons (7.6 liters) of fresh mix into  
the mix hopper and allow it to flow into the freezing  
cylinder. This will force out any remaining sanitizing  
solution. When full strength mix is flowing from the  
door spout, raise the draw handle.  
Step 4  
Install the air tube in the “AUTO” position.  
Note: Use only fresh mix when priming the freezing  
cylinder.  
Figure 29  
Figure 31  
18  
Operating Procedures  
Models 336, 338 & 339  
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Step 5  
Draining Product From the  
Freezing Cylinder  
Press the “AUTO” button. The “AUTO” light will come  
on indicating the main refrigeration system is  
operating. When the unit cycles off, the product will be  
at serving viscosity.  
Step 1  
Press the “AUTO” button, cancelling compressor and  
beater motor operation.  
Press the mix refrigeration button, cancelling the mix  
hopper refrigeration system.  
Step 2  
Remove the hopper cover, hopper gasket and air tube.  
Take these parts to the sink for cleaning.  
Step 3  
With a sanitized pail beneath the door spout, press the  
“WASH” button. Lower the draw handle and drain the  
remaining product from the freezing cylinder and the  
mix hopper.  
Step 4  
When the flow of product stops, press the “WASH”  
button, and raise the draw handle. If local health codes  
permit, empty the rerun into a sanitized stainless steel  
can. Cover the container and place it in the walk-in  
cooler.  
Figure 32  
Note: The mix refrigeration light will come on,  
indicating the mix refrigeration system is operating to  
maintain the mix in the mix hopper.  
Repeat Steps 1 through 4 for the other side of the  
freezer.  
Step 6  
Note: For the Model 336, both sides must be in  
WASH. If one side is in AUTO and the other is in  
WASH, the side that is in WASH will continue to freeze.  
Fill the hopper with mix. As the mix level comes in  
contact with the mix level sensing probe on the rear  
wall of the hopper, the “MIX LOW” light will shut off.  
Step 7  
ALWAYS FOLLOW LOCAL HEALTH CODES.  
Place the mix hopper cover in position over the mix  
hopper.  
Rinsing  
Step 1  
Repeat Steps 1 through 7 for the other side of the  
freezer.  
Pour two gallons (7.6 liters) of cool clean water intothe  
mix hopper. With the brushes provided, scrub the mix  
hopper, mix inlet hole and mix level sensing probe.  
Step 2  
Closing Procedure  
With a pail beneath the door spout, raise the primeplug  
and press the “WASH” button.  
Step 3  
To disassemble your unit, the following items will be  
needed:  
When a steady stream of rinse water is flowing from  
the prime plug opening in the bottom of the freezer  
door, lower the draw handle. Drain all the rinse water  
from the freezing cylinder, raise the draw handle and  
press the “WASH” button, cancelling the “WASH”  
mode.  
S
S
S
S
S
Two cleaning pails  
Sanitized stainless steel rerun can with lid  
Necessary brushes (provided with freezer)  
Cleaner  
Repeat Steps 1 through 3 for the other side of the  
freezer.  
Single service towels  
19  
Models 336, 338 & 339  
Operating Procedures  
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Cleaning  
Brush Cleaning  
Step 1  
Step 1  
Prepare two gallons (7.6 liters) of an approved clean-  
ing solution (example: Kay-5R). USE WARM WATER  
AND FOLLOW THE MANUFACTURER’S SPECIFI-  
CATIONS.  
Prepare a sink with an approved cleaning solution  
(example: Kay-5R). USE WARM WATER AND  
FOLLOW THE MANUFACTURER’S SPECIFI-  
CATIONS. If another approved cleaner is used, dilute  
it according to the label instructions. (IMPORTANT:  
Follow the label directions. Too STRONG of a solution  
can cause parts damage, while too MILD of a solution  
will not provide adequate cleaning.) Make sure all  
brushes provided with the freezer are available for  
brush cleaning.  
Step 2  
Push down the prime plug. Pour the two gallons (7.6  
liters) of cleaning solution into the mix hopper.  
Step 3  
While the solution is flowing into the freezing cylinder,  
brush clean the mix hopper, mix level sensing probe,  
and the mix inlet hole.  
Step 2  
Step 4  
Remove the seals from the drive shafts.  
Press the “WASH” button. This will cause the cleaning  
solution in the freezing cylinder to agitate.  
Step 3  
From the freezer door remove:  
Step 5  
Place an empty pail beneath the door spout and raise  
the prime plug.  
S
S
S
S
S
S
S
gaskets  
front bearings  
pivot pins  
adjustable draw handles  
design caps  
draw valves  
prime plugs  
Step 6  
When a steady stream of cleaning solution is flowing  
from the prime plug opening in the bottom of the  
freezer door, lower the draw handle. Draw off all of the  
solution.  
Step 7  
Once the cleaner stops flowing from the door spout,  
raise the draw handle and press the “WASH” button,  
cancelling the “WASH” mode.  
Remove all o-rings.  
Note: To remove o-rings, use a single service towel to  
grasp the o-ring. Apply pressure in an upward direction  
until the o-ring pops out of its groove. With the other  
hand, push the top of the o-ring forward and it will roll  
out of the groove and can be easily removed. If there  
is more than one o-ring to be removed, always remove  
the rear o-ring first. This will allow the o-ring to slide  
over the forward rings without falling into the open  
grooves.  
Repeat Steps 1 through 7 for the other side of the  
freezer.  
Disassembly  
Step 1  
BE SURE THE POWER SWITCH IS IN THE  
“OFF” POSITION. MAKE SURE NO LIGHTS ARE  
LIT ON THE CONTROL PANEL.  
Step 2  
Remove the handscrews, freezer door, beaters,  
scraper blades, and drive shafts from the freezing  
cylinders. Take these parts to the sink for cleaning.  
Step 3  
Remove the front drip tray and the splash shield.  
20  
Operating Procedures  
Models 336, 338 & 339  
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Step 4  
Step 6  
Remove the o-rings from the air tubes and air orifices.  
Remove the rear drip pan and take it to the sink for  
cleaning.  
Step 5  
Return to the freezer with a small amount of cleaning  
solution. Brush clean the rear shell bearings at the  
back of the freezing cylinders with the black bristle  
brush.  
Note: If the drip pan is filled with an excessive amount  
of mix, refer to the Troubleshooting Guide.  
Step 7  
Thoroughly brush clean all disassembled parts in the  
cleaning solution making sure all lubricant and mix film  
is removed. Take particular care to brush clean the  
draw valve cores in the freezer door. Place all the  
cleaned parts on a clean, dry surface to air dry  
overnight.  
Step 8  
Wipe clean all exterior surfaces of the freezer.  
Figure 33  
21  
Models 336, 338 & 339  
Operating Procedures  
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Section 7  
Important: Operator Checklist  
j 6. On a designated day of the week, run the mix as  
During Cleaning and Sanitizing  
low as feasible and discard it after closing. This  
will break the rerun cycle and reduce the  
possibility of high bacteria and coliform counts.  
Cleaning and sanitizing schedules are governed by  
your State or local regulatory agencies and must be  
followed accordingly. The following check points  
should be stressed during the cleaning and sanitizing  
operations.  
j 7. Properly prepare the cleaning and sanitizing  
solutions. Read and follow label directions  
carefully. Too strong of a solution may damage  
the parts and too weak of a solution will not do  
an adequate job of cleaning or sanitizing.  
j 8. The temperature of the mix in the mix hopper  
and walk-in cooler should be below 40_F.  
(4.4_C.).  
WE RECOMMEND DAILY CLEANING AND  
SANITIZING.  
Regular Maintenance Checks  
ALWAYS FOLLOW LOCAL HEALTH CODES.  
j 1. Replace scraper blades that are nicked or  
damaged. Before installing the beater  
assembly, be certain that scraper blades are  
properly attached to the helix.  
j 2. Check the rear shell bearing for signs of wear  
(excessive mix leakage in rear drip pan) and be  
certain it is properly cleaned.  
Troubleshooting Bacterial Count  
j 3. Using a screwdriver and cloth towel, keep the  
rear shell bearing and the female hex drive  
socket clean and free of lubricant and mix  
deposits.  
j 1. Thoroughly clean and sanitize machine  
regularly, including complete disassembly and  
brush cleaning.  
j 4. Dispose of o-rings and seals if they are worn,  
torn, or fit too loosely, and replace with new  
ones.  
j 2. Use all brushes supplied for thorough cleaning.  
The brushes are specially designed to reach all  
mix passageways.  
j 5. Follow all lubricating procedures as outlined in  
j 3. Use the white bristle brush to clean the mix inlet  
hole which extends from the mix hopper down  
to the rear of the freezing cylinder.  
“Assembly”.  
j 6. If your machine is air cooled, check the  
condensers for accumulation of dirt and lint.  
Dirty condensers will reduce the efficiency and  
capacity of the machine. Condensers should be  
cleaned monthly with a soft brush. Never use  
screwdrivers or other metal probes to clean  
between the fins.  
j 4. Use the black bristle brush to thoroughly clean  
the rear shell bearing located at the rear of the  
freezing cylinder. Be sure to have a generous  
amount of cleaning solution on the brush.  
Note: For machines equipped with an air filter,  
it will be necessary to vacuum clean the filters  
on a monthly schedule.  
j 5. IF LOCAL HEALTH CODES PERMIT THE  
USE OF RERUN, make sure the mix rerun is  
stored in a sanitized, covered stainless steel  
container and used the following day. DO NOT  
prime the machine with rerun. When using  
rerun, skim off the foam and discard. Mix the  
rerun with fresh mix in a ratio of 50/50 during the  
days operation.  
Caution: Always disconnect  
electrical power prior to cleaning the  
condenser.  
051215  
22  
Important: Operator Checklist  
Models 336, 338 & 339  
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j 7. If your machine is equipped with an auxiliary  
refrigeration system, check the auxiliary  
condenser for accumulation of dirt and lint. Dirty  
condensers will reduce the refrigeration  
capacity of the mix hopper. Condensers must  
be cleaned monthly with a soft brush. Never  
use screwdrivers or other metal probes to clean  
between the fins.  
Winter Storage  
If the place of business is to be closed during the winter  
months, it is important to protect the freezer by  
following certain precautions, particularly if the  
building is subject to freezing conditions.  
Disconnect the freezer from the main power source to  
prevent possible electrical damage.  
On water cooled freezers, disconnect the water  
supply. Relieve pressure on the spring in the water  
valve. Use air pressure on the outlet side to blow out  
any water remaining in the condenser, and then add a  
liberal amount of permanent type auto anti-freeze.  
This is extremely important. Failure to follow this  
procedure may cause severe and costly damage tothe  
refrigeration system.  
Caution: Always disconnect  
electrical power prior to cleaning the  
condenser.  
j 8. If your machine is water cooled, check the water  
lines for kinks or leaks. Kinks can occur when  
the machine is moved back and forth for  
Your local Taylor Distributor can perform this winter  
storage service for you.  
cleaning  
or  
maintenance  
purposes.  
Deteriorated or cracked water lines should be  
replaced only by an authorized Taylor  
distributor.  
Wrap detachable parts of the freezer such as beater,  
blades, drive shaft, and freezer door, and place them  
in a protected dry place. Rubber trim parts and gaskets  
can be protected by wrapping them with  
moisture-proof paper. All parts should be thoroughly  
cleaned of dried mix or lubrication which attract mice  
and other vermin.  
23  
Models 336, 338 & 339  
Important: Operator Checklist  
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Section 8  
Troubleshooting Guide  
PROBLEM  
PROBABLE CAUSE  
REMEDY  
PAGE  
REF.  
1. No product is being  
dispensed with draw valve  
open and the machine in  
the “AUTO” mode.  
a. Freeze-up in mix inlet  
hole.  
a. Call service technician to  
adjust the mix hopper  
temperature.  
-- -- --  
b. Beater motor out on reset.  
b. Reset the freezer.  
11  
c. The beater is rotating  
counterclockwise from the  
operator end.  
c. Contact service technician  
to correct rotation to  
clockwise from operator  
end.  
-- -- --  
d. The circuit breaker is off  
or the fuse is blown.  
d. Turn the breaker on, or  
replace the fuse.  
-- -- --  
19  
18  
18  
-- -- --  
18  
-- -- --  
1
e. There is inadequate mix in e. Fill the mix hopper with  
mix.  
the mix hopper.  
f. The air orifice is not  
installed.  
f. Install air orifice in air  
tube.  
g. Air tube is installed in the  
“STANDBY” position.  
g. Install the air tube in the  
“AUTO” position.  
2. The product is too stiff.  
3. The product is too soft.  
a. The viscosity needs  
adjustment.  
a. Contact service  
technician.  
b. The air orifice is not  
installed.  
b. Install air orifice in air  
tube.  
a. Viscosity needs  
adjustment.  
a. Contact service  
technician.  
b. Not enough air space  
around unit. (Air cooled  
units)  
b. Allow for adequate air flow  
across the condenser.  
c. Worn scraper blades.  
d. Dirty condenser (A/C)  
e. Mix is out of date.  
c. Replace regularly.  
d. Clean monthly.  
27  
22  
e. Use only fresh mix.  
-- -- --  
23  
f. Loss of water. (W/C)  
f. Locate cause of water  
loss and correct.  
g. Loss of refrigerant.  
g. Call a service technician.  
-- -- --  
-- -- --  
4. The mix in the mix hopper  
is too cold.  
a. The temperature is out of  
adjustment.  
a. Call service technician to  
adjust the mix hopper  
temperature.  
24  
Troubleshooting Guide  
Models 336, 338 & 339  
Download from Www.Somanuals.com. All Manuals Search And Download.  
PROBLEM  
PROBABLE CAUSE  
REMEDY  
PAGE  
REF.  
5. The mix in the mix hopper  
is too warm.  
a. The temperature is out of  
adjustment.  
a. Call service technician to  
adjust the mix hopper  
temperature.  
-- -- --  
b. Missing or defective mix  
hopper gasket.  
b. Replace/install the gasket  
around the mix hopper.  
18  
19  
19  
c. The mix hopper cover is  
not in position.  
c. Place the cover in  
position.  
d. The mix refrigeration light  
is not lit.  
d. Press mix refrigeration  
button.  
e. The condenser is dirty.  
e. Clean the condenser.  
22  
6. The drive shaft is stuck in  
the drive coupling.  
a. Rounded corners of drive  
shaft, coupling, or both.  
a. Call service technician to  
correct cause, and to  
replace the necessary  
components. Do not  
lubricate the hex end of  
the drive shaft.  
-- -- --  
b. Mix and lubricant collected b. Brush clean the rear shell  
21  
bearing area regularly.  
in the drive coupling.  
7. The freezing cylinder walls a. The beater assembly is  
a. Call service technician to  
repair or replace the  
-- -- --  
are scored.  
bent.  
beater and to correct the  
cause of insufficient mix  
in the freezing cylinder.  
b. The front bearing is  
missing or worn on the  
freezer door.  
b. Install or replace the front  
bearing.  
13  
8. Excessive mix leakage  
into the rear drip pan.  
a. Missing or worn drive  
shaft seal on drive shaft.  
a. Install or replace regularly.  
12 / 27  
-- -- --  
b. The rear shell bearing is  
worn.  
b. Call service technician to  
replace rear shell bearing.  
9. Excessive mix leakage  
from door spout.  
a. Missing or worn draw  
valve o-rings.  
a. Install or replace regularly.  
14 / 27  
14  
b. Inadequate lubrication of  
draw valve o-rings.  
b. Lubricate properly.  
c. Wrong type of lubricant is  
being used (example:  
c. Use the proper lubricant  
(example: Taylor Lube).  
12  
petroleum base lubricant).  
25  
Models 336, 338 & 339  
Troubleshooting Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
PROBLEM  
PROBABLE CAUSE  
REMEDY  
PAGE  
REF.  
10. No freezer operation after  
pressing the “AUTO”  
button.  
a. Unit is unplugged.  
a. Plug into wall receptacle.  
-- -- --  
b. The circuit breaker is off  
or the fuse is blown.  
b. Turn the breaker on, or  
replace the fuse.  
-- -- --  
11  
c. The beater motor is out on c. Reset the freezer.  
reset.  
d. The unit has gone off on  
high pressure cut-out.  
d. Allow the unit to cool and  
22/ 23  
reset. Check for dirty  
condenser (air cooled) or  
loss of water (water  
cooled).  
11. Product is not feeding into  
the freezing cylinder.  
a. Inadequate level of mix in  
the mix hopper.  
a. Fill the mix hopper with  
mix.  
19  
b. The mix inlet hole is  
frozen up.  
b. The mix hopper  
temperature needs  
adjustment. Call service  
technician.  
-- -- --  
c. The air tube is installed  
incorrectly.  
c. Install the air tube in the  
mix inlet hole, using the  
end with the small hole in  
the side.  
18  
18  
d. The air orifice is not  
installed.  
d. Install the air orifice in the  
air tube.  
26  
Troubleshooting Guide  
Models 336, 338 & 339  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Section 9  
Parts Replacement Schedule  
PART DESCRIPTION  
EVERY 3 MONTHS  
EVERY 6 MONTHS  
ANNUALLY  
Drive Shaft Seal  
X
X
X
X
X
X
X
X
X
Scraper Blade  
Freezer Door Gasket  
Front Bearing  
Draw Valve O-Ring  
Pivot Pin O-Ring  
Prime Plug O-Ring  
Air Tube O-Ring  
Air Orifice O-Ring  
White Bristle Brush, 3” x 7”  
Inspect & Replace  
if Necessary  
Minimum  
Minimum  
Minimum  
Minimum  
White Bristle Brush, 1” x 2”  
Black Bristle Brush, 1” x 2”  
Double-Ended Brush  
Inspect & Replace  
if Necessary  
Inspect & Replace  
if Necessary  
Inspect & Replace  
if Necessary  
27  
Models 336, 338 & 339  
Parts Replacement Schedule  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Section 10  
Parts List  
+ Available Separately  
28  
Parts List  
Models 336, 338 & 339  
Download from Www.Somanuals.com. All Manuals Search And Download.  
+ Available Separately  
Models 336, 338 & 339  
Parts List  
29  
Download from Www.Somanuals.com. All Manuals Search And Download.  
+ Available Separately  
30  
Parts List  
Models 336, 338 & 339  
Download from Www.Somanuals.com. All Manuals Search And Download.  
+ Available Separately  
Models 336, 338 & 339  
Parts List  
31  
Download from Www.Somanuals.com. All Manuals Search And Download.  
+ Available Separately  
071018  
32  
Parts List  
Models 336, 338 & 339  
Download from Www.Somanuals.com. All Manuals Search And Download.  
+ Available Separately  
Models 336, 338 & 339  
Parts List  
33  
Download from Www.Somanuals.com. All Manuals Search And Download.  
+ Available Separately  
34  
Parts List  
Models 336, 338 & 339  
Download from Www.Somanuals.com. All Manuals Search And Download.  
+ Available Separately  
Models 336, 338 & 339  
Parts List  
35  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Model 336  
038333  
Rev. 11/02  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Model 336  
038333-33  
Rev. 11/02  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Model 336  
038333-62  
Rev. 11/02  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Model 338  
051624--27  
Rev. 11/02  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Model 338  
051624--33  
Rev. 11/02  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Model 338  
051624--40  
Rev. 11/02  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Model 338  
051624--58  
Rev. 11/02  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Model 339  
046585--27  
Rev. 11/02  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Model 339  
046585--33  
Rev. 11/02  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Model 339  
046585-62  
Rev. 11/02  
Download from Www.Somanuals.com. All Manuals Search And Download.  

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