Canon Printer BJC 8500 User Manual

BJC-8500

USER

MANUAL

Canon

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User's Manual

QA7-0349-V01

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CANON CANADA INC.

6390 Dixie Road Mississauga, Ontario, L5T 1P7

Help Desk at 1-800-263-1121

CANON (UK) LTD.

Woodhatch, Reigate, Surrey, RH2 8BF, United Kingdom

For technical support, please contact the Canon Help Desk:

P.O. Box 431, Wallington, Surrey, SM6 0XU, United Kingdom

TEL: (08705) 143723 (Calls may be recorded)

FAX: (08705) 143340

For sales enquiries, please call on (0121) 666-6262

OY CANON AB

Kornetintie, SF-00381 Helsinki 38, Finland

CANON SVENSKA AB

S-127 88, SkärhoImen, Sweden

NEWTRONIC SCANDINAVIA AS

Marielundvej 27, DK-2730 Herlev, Denmark

NOISELESS AS

Hallagerbakken 110, Boks 33, Holmia 1201 Oslo, Norway

CANON BUSINSSS MACHINES NEDERLAND BV

Neptunusstraat 1, 2132 JA Hoofddrop, The Netherlands

CANON BUSINESS MACHINES BELGIUM NV/SA

Bessenveldstraat 7, B-1920 Machelen/Diegem, Belgium

CANON GMBH

Zetschegasse 11, 1232 Wien, Austria

WALTER RENTSCH DATA AG

Industriestrasse 27, CH-8604 Volketswil, Switzerland

WALTER RENTSCH AG

Industriestrasse 12, CH-8305 Dietlikon, Switzerland

CANON ESPAÑA S.A.

C/Joaquín Costa No 41, 28002 Madrid, Spain

CANON ITALIA S.p.A,

Via Mecenate 90, 20138 Milano, Italy

CANON NEW ZEALAND LTD.

Fred Thomas Drive, Takapuna P.O. Box 33-336 Auckland New Zealand

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COLOUR BUBBLE JET PRINTER

BJC-8500

USER’S MANUAL

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This manual is provided for information purposes only. All information in-

cluded herein is subject to change without notice. Canon is not responsible

for any damages, direct or indirect, arising from or related to use of this

manual.

Trademark Notices

Canon and BJ are registered trademarks, and Bubble Jet is a trademark of

Canon Inc.

Centronics is a registered trademark of Centronics Data Computer Corpora-

tion.

Other brand names and product names may be trademarks or registered

trademarks of their respective companies.

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FCC Regulations

Color Bubble Jet Printer, Model K10176A

This device complies with Part 15 of the FCC Rules. Operation is subject to

the following two conditions: (1) This device may not cause harmful inter-

ference, and (2) this device must accept any interference received, including

interference that may cause undesired operation.

Note: This equipment has been tested and found to comply with the limits

for Class B digital device, pursuant to Part 15 of the FCC Rules. These limits

are designed to provide reasonable protection against harmful interference

in a residential installation. This equipment generates, uses and can radiate

radio frequency energy and, if not installed and used in accordance with the

instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particu-

lar installation. If this equipment does cause harmful interference to radio or

television reception, which can be determined by turning the equipment off

and on, the user is encouraged to try to correct the interference by one or

more of the following measures:

■ Reorient or relocate the receiving antenna.

■ Increase the separation between the equipment and receiver.

■ Connect the equipment into an outlet on a circuit different from that to

which the receiver is connected.

■ Consult the dealer or an experienced radio/ TV technician for help.

Use of shielded cable is required to comply with Class B limits in Subpart B

of Part 15 of FCC Rules.

Do not make any changes or modifications to the equipment unless other-

wise specified in the manual. If such changes or modifications should be

made, you could be required to stop operation of the equipment.

Canon U.S.A. Inc.

One Canon Plaza, Lake Success, NY 11042, U.S.A.

Tel No. (516) 328-5600

Canadian Radio Interference Regulations

This digital apparatus does not exceed the Class B limits for radio noise

emissions from a digital apparatus as set out in the interference-causing

equipment standard entitled ”Digital Apparatus”, ICES-003 of the Industry

Science Canada.

Cet appareil numérique respecte les limites de bruits radioélctriques applic-

ables aux appareils numériques de Classe B prescrites dans la norme sur le

matriel brouilleur: RAppareils Numériques, NMB-003 édictée par l’Industrie

et Sciences Canada.

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International ENERGY STAR^®Program

As an ENERGY STAR^®* Partner, Canon Inc. has determined that this prod-

uct meets the ENERGY STAR^®guidelines for energy efficiency.

*The International ENERGY STAR^®Office Equipment Program is a global

program that promotes energy saving through the use of computer and

other office equipment. The program backs the development and dissemina-

tion of products with functions that effectively reduce energy consumption.

It is an open system in which businesses can participate voluntarily. The tar-

geted products are office equipment such as computers, monitors, printers,

faxes, copiers. Their standards and logos are uniform among participating

nations.

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Table of Contents

Welcome! ........................................................................6

Important terms and visual cues .............................................................................................8

What the manuals contain ........................................................................................................8

BJ Cartridges and ink tanks ......................................................................................................9

General precautions.....................................................11

If you use a cardiac pacemaker .............................................................................................11

In an emergency .......................................................................................................................11

Choosing a location ..................................................................................................................11

Using a power source ..............................................................................................................12

Using the printer power cord .................................................................................................13

Cleaning and maintaining the printer ..................................................................................13

Daily precautions......................................................................................................................14

Handling and storing supplies...............................................................................................14

Selecting a location for the printer ............................15

Getting acquainted with your printer.........................16

Front view..................................................................................................................................16

Rear view ...................................................................................................................................19

Inside the printer ......................................................................................................................20

Operation panel summary ......................................................................................................21

Setting up and using the printer ................................23

Connecting the printer and computer ..................................................................................23

Connecting the printer to a power source............................................................................25

Switching the printer power on/ off......................................................................................26

Installing the BJ Cartridges.....................................................................................................27

Installing the ink tanks ............................................................................................................33

Installing and loading the paper cassette .............................................................................37

Installing the paper output receiver ......................................................................................42

Loading paper in the sheet feeder .........................................................................................44

Installing the printer driver ....................................................................................................47

Aligning the print heads .........................................................................................................49

Printing on paper and other media............................52

Media you can use with this printer .....................................................................................52

Colour set and media selection ..............................................................................................53

Ink Optimizer and the selected media..................................................................................54

Quick reference media loading table.....................................................................................55

Paper sizes that can be used with this printer.....................................................................56

Printing area .........................................................................................................................57

Printing area for envelopes................................................................................................58

Printing on Plain Paper and Bubble Jet Paper.....................................................................59

Printing on envelopes..............................................................................................................60

Printing on High Resolution Paper .......................................................................................64

Printing on Glossy Photo Paper.............................................................................................65

Printing on Glossy Photo Cards.............................................................................................68

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Printing on Transparencies .....................................................................................................71

Printing on High Gloss Photo Film .......................................................................................73

Printing on Banner Paper........................................................................................................74

Printing on T-Shirt Transfers ..................................................................................................77

Printing on Fabric Sheet ..........................................................................................................78

Using manual feed ...................................................................................................................81

Installing Color BJ Cartridge BC-82 Photo ...........................................................................83

Changing BJ Cartridges...........................................................................................................90

Printer maintenance ....................................................92

Replacing an ink tank ..............................................................................................................92

Maintaining print quality........................................................................................................96

Printing a Nozzle Check Pattern.......................................................................................96

How to use the Nozzle Check Pattern .............................................................................97

Cleaning the print heads .........................................................................................................98

Replacing a BJ Cartridge .........................................................................................................99

Cleaning the printer ...............................................................................................................104

Using the BJ Cartridge container .........................................................................................106

Moving the printer .................................................................................................................107

Some advice about colour printing..........................109

Selecting paper or other print media ..................................................................................109

Understanding your software application’s capabilities .................................................109

Your computer monitor and colour.....................................................................................110

Printing speed and colour .....................................................................................................111

Cost and colour .......................................................................................................................112

Troubleshooting .........................................................113

Troubleshooting diagnostic tests..........................................................................................113

Troubleshooting problems and solutions ...........................................................................115

Printing will not start........................................................................................................115

Problem: Printer does not print ................................................................................115

Problem: Printer lamps on, but printer does not print. ........................................115

Colour scheme not what you expect ..............................................................................116

Printer beeps and error lamp lights................................................................................117

Paper jams and double-feeding.......................................................................................118

Problem: Double feeding ...........................................................................................118

Problem: Envelopes will not feed. ...........................................................................120

Problem: Paper does not eject after printing..........................................................121

Problem: Paper jam with sheet feeder and paper cassette...................................122

Problem: Media jams during manual feed. ............................................................125

Problem: A3, B4 large-size paper skews or jams in sheet feeder ........................126

Poor print quality ..............................................................................................................126

Problem: Excessive curl in printed sheets...............................................................126

Problem: Printing Blurred .........................................................................................127

Problem: Vertical lines are broken............................................................................127

Problem: Page streaked, faint, or patchy.................................................................127

Problem: Printed colours appear streaked or uneven, too much ink.................128

Problem: Ink on the back of printed sheets............................................................128

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Problem: Parts of image or text too light ................................................................130

Problem: Printing only black. ...................................................................................132

Problem: Printed colours broken or uneven. .........................................................132

Problem: Some colours are missing.........................................................................132

Problem: Printed colour does not match screen colour. .......................................133

Problem: Poor colour texture....................................................................................133

Problem: Edge of the printed page stained with ink. ...........................................133

Problem: Ink on the printed surface of the page is smeared. ..............................134

Page content, format, layout............................................................................................134

Problem: Printout is not what you expected..........................................................134

Problem: Printing is overrunning the edge of the page. ......................................135

Problem: Incorrect number of lines per page.........................................................135

Printing too slow or halts.................................................................................................136

Problem: Printing too slow........................................................................................136

Problem: Device time-out error occurred during the print job. ..........................136

Problem: Printing job halts before completion.......................................................137

Where to find more help .......................................................................................................138

Appendices.................................................................140

Appendix A: Installing/ removing the optional cassette..................................................140

Appendix B: Options and consumables .............................................................................145

Appendix C: General Specifications....................................................................................146

Glossary......................................................................148

Index............................................................................150

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Welcome!

The BJC-8500 produces excellent print quality at high speed. Here is a sum-

mary of your new printer’s exciting features.

■ Improved printing technology

Improved printing has been made possible with P-POP^TM(Plain Paper

Optimised Printing) which produces sharp, water-fast text and graphics

printing in both colour and black, made possible with a special liquid

called Ink Optimizer, a new additive to regular black and colour inks.

These inks are not easily affected by light and are extremely water-resis-

tant. Although a variety of special media are available for special print

jobs, you can also use plain paper to produce high-quality printing at low

cost.

■ Large paper supply

In addition to its sheet feeder on top of the printer, the printer is equipped

with a paper cassette on the bottom of the printer. One additional paper

cassette is available as an option. Both cassettes are universal paper cas-

settes which can be adjusted to hold a variety of standard paper sizes. A

manual feed slot is also provided on the back of the printer for hand feed-

ing single sheets of thick paper or special media.

The total plain paper supply capacity of the printer is 350 sheets, 100

sheets in the sheet feeder and 250 sheets in the universal paper cassette. If

the optional universal paper cassette is installed, it can supply an addi-

tional 250 sheets for a total of 600 sheets.

■ Large ink supply

The large ink tanks can deliver more printed pages. The black ink tank

can print up to approximately 1,000 pages (1500 characters) of normal A4

text before replacement, and the colour ink tank (four colours) can print

approximately 500 sheets of A4 pages with about 7.5% coverage.

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■ Versatile paper supply

The universal cassette can be adjusted to accept a variety of standard

paper sizes. Paper and other media can be loaded in the sheet feeder cas-

sette either vertically or horizontally for standard Portrait or Landscape

printing. This versatility greatly extends the possibilities for printing,

desktop publishing, and graphic advertising that require large paper

sizes.

■ Windows or Macintosh

Printer drivers are provided on one CD-ROM for Windows 3.1, Windows

95, and Windows 98 as well as for the Macintosh. The printer is also

equipped with a standard IEEE parallel printer port for Windows users

and an RS422 Standard serial printer port for Macintosh users.

■ Excellent quality with full colour 1200 dpi printing

The high performance print heads of the BJ Cartridges produce high reso-

lution printing at 1200 x 1200 dot per inch precision for photo-realistic

colour or stepped halftones. Although plain paper can be used with excel-

lent results, a large selection of special media are also available for special

print jobs

■ Colour photo cartridge

In addition to the standard Color BJ Cartridge BC-81, a newly developed

Color BJ Cartridge BC-82 Photo is also available for special print jobs.

When used with High Resolution Paper HR-101, or High Gloss Photo

Film HG-201, the Color BJ Cartridge BC-82 Photo produces superior

reproductions of colour photographic images.

■ Easy to maintain

The ink supply is easy to maintain. You only have to replace an ink tank

when it runs out of ink.

■ Variety of print media

A variety of print media are available for special print jobs. (☞ 52)

For a complete list of consumables and options for this printer, see

Appendix B.

Welcome!

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Important terms and visual cues

(☞ 12) A number preceded by this mark and enclosed in parentheses tells you the

page number where you can find more information about the previous sen-

tence or paragraph. An index and glossary of selected terms are also provid-

ed at the end of this manual.

A note provides hints, tips, advice, or suggestions.

Cautions alert you to incorrect procedures or unfavorable conditions that

could damage the hardware or software.

What the manuals contain

Your documentation set consists of the following items:

■ Read this first!

Use this list to check each item as you unpack it to make sure you have

everything. Instructions for removing the packing material and preparing

the printer for transport are also included.

■ Quick Start Guide

Use these concise instructions to get set up and operating quickly. Read

the user’s manual for more detailed explanations.

■ User’s Manual

For all users of this printer. Contains all the information you need for

daily operations like loading paper, selecting and using other print media,

changing and switching BJ Cartridges, troubleshooting, and other impor-

tant procedures.

■ Windows Print Guide

Use this short guide to install the printer driver for Microsoft Windows.

The driver also has a dialog box that you can use to do a test print, clean

the print head, align the print heads, and other important functions.

■ Macintosh Print Guide

Use this short guide to install the printer driver for a Macintosh comput-

er. The driver also has a dialog box that you can use to do a test print,

clean the print head, align the print heads, and other important functions.

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BJ Cartridges and ink tanks

The printing unit consists of two BJ Cartridges mounted on the cartridge

holder inside the printer. Each BJ Cartridge holds ink tanks which are easily

and quickly replaced when they run out of ink.

The BJ Cartridges and ink tanks described below were designed for

use on the BJC-8500. Never attempt to use any other type of BJ

Cartridge or ink tank with this printer.

The Black BJ Cartridge BC-80 is mounted on the left and the Color BJ

Cartridge BC-81 is mounted on the right. Colour is reproduced with the

CMYK method (cyan, magenta, yellow, black).

Ink Tank

BCI-8Y

Ink Tank

BCI-8BK

Ink Tank

BCI-8C

Ink Optimizer Tank

BCI-8WF

Ink Tank

BCI-8M

Black BJ Cartridge BC-80

Color BJ Cartridge BC-81

■ Black BJ Cartridge BC-80

Contains slots for two ink tanks and is mounted on the left side of the

cartridge holder.

Ink Optimizer Tank BCI-8WF

Contains a special liquid called an ink optimizer, a new additive to regular

black and color inks which makes the printed image extremely smear-

resistant and water-resistant. The ink optimizer is used only when print-

ing on plain paper and is not used for printing on special media or for

printing in the draft mode.

Ink Tank BCI-8BK. Contains black ink.

■ Color BJ Cartridge BC-81

Contains slots for three ink tanks and is mounted on the right side of the

cartridge holder.

Ink Tank BCI-8Y. Contains Yellow ink.

Ink Tank BCI-8C. Contains Cyan ink.

Ink Tank BCI-8M. Contains Magenta ink.

Welcome!

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■ Color BJ Cartridge BC-82 Photo

Contains slots for three ink tanks and is mounted on the left side of the

cartridge holder.

Ink Tank

BCI-8PM Photo

BCI-8Y

Ink Tank

BCI-8PBK Photo

BCI-8C

Ink Tank

BCI-8PC Photo

Ink Tank

BCI-8M

Color BJ Cartridge BC-81

Color BJ Cartridge BC-82 Photo

Ink Tank BCI-8PM Photo. Holds special photo Magenta ink.

Ink Tank BCI-8PBK Photo. Holds special photo black ink.

Ink Tank BCI-8PC Photo. Holds special photo Cyan ink.

In order to use the Color BJ Cartridge BC-82 Photo, the Black BJ Cartridge

BC-80 must be removed from the left side of the cartridge holder so the

photo BJ cartridge can be installed in its place. When the Black BJ

Cartridge BC-80 is not in use, it is stored in the BJ Cartridge Container

SB-80.

■ BJ Cartridge Container SB-80

Stores an extra BJ Cartridge when it is not being used. One container is

provided with this printer. Additional containers (if required) can be pur-

chased from your supplier.

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General precautions

Please read the following general warnings and precautions to ensure the

safest, most efficient use of your new printer.

If you use a cardiac pacemaker ...

■ This device generates weak electromagnetic waves which could interfere

with the normal operation of a sensitive electrical device like a pacemak-

er. If you use a cardiac pacemaker and experience any abnormal sensa-

tions around the printer, turn the printer off and disconnnect it from the

power source. Seek the professional advice of a physician before you con-

tinue to operate this printer

In an emergency ...

■ If the printer emits smoke or strange noises, press the POWER button

immediately to turn the power off and disconnect the printer power cord

from the power source. Call for service immediately.

Choosing a location

■ Never use the printer in an area where flammable chemicals are present,

such as alcohol, acetone, thinner and any other volatile organic chemicals.

■ Choose a location free of excessive shock and vibration to prevent the

printer from falling. Put the printer on a flat stable surface.

■ Avoid placing the printer in a location subject to sudden or wide changes

in temperature or humidity. Condensation inside the printer could cause a

short circuit resulting in fire or electrical shock. Avoid direct sunlight.

Acceptable ranges:

Temperature

Humidity

5^oC~35^oC (41^oF~95^oF)

10%~90% RH

General precautions

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■ To avoid a fire hazard, never set up and use the printer on a thick carpet.

Set up the printer on a clean, flat surface where its ventilation ports will

remain unobstructed.

Using a power source

■ Never handle the printer power cord or plug when your hands are wet.

■ Always insert the plug completely into the electrical socket.

■ Do not set up the printer near equipment that can generate strong electro-

magnetic fields.

■ The printer should not be connected to a power source shared with

another electrical device.

■ Keep the area around the power source free of all obstacles so you can

reach the power cord quickly to unplug it in an emergency.

■ Check the power source. The printer is designed for use in the country of

purchase.

USA/Canada:

UK/Australia:

Europe:

AC 120 V, 60 Hz

AC 240 V, 50 Hz

AC 230 V, 50 Hz

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Using the printer power cord

■ Check the power cord frequently. Make sure it has not become frayed or

damaged. Never place a heavy object on the power cord.

■ Never bundle the power cord or wrap it around an object like a table or

chair leg.

■ To avoid damage to the plug of the printer power cord, never pull on the

cord to remove the plug from the power source. To disconnect the printer

cord, grip the plug firmly then pull it out.

■ Do not unplug the power cord unnecessarily. Unplug the power cord

from the power source only before cleaning the printer or if you intend to

leave the printer unused for a long period.

■ Avoid using an extension cord. The printer power cord should be

plugged directly into the power source. Use only the power cord sup-

plied with this printer.

Cleaning and maintaining the printer

■ Use only a slightly damp, clean cloth to clean the printer exterior. Never

use a flammable liquid like alcohol, thinner, benzine, or acetone to clean

the printer.

■ Before you clean the printer, press the POWER button to turn off the

printer then unplug the printer power cord from the power source.

■ Never attempt to disassemble the printer for cleaning or any other reason.

General precautions

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Daily precautions

■ Never use volatile or flammable sprays around the printer. High voltage

points inside the printer generate high temperatures during operation

which could ignite flammable aerosol sprays.

■ To avoid contact with high voltage areas inside the printer, never attempt

to disassemble the printer.

■ Never put your hand inside the printer while it is operating.

■ Keep the area around the printer clear of liquids, paper clips, pins, or any

other foreign objects that could fall accidentally into the printer. If a liquid

spills into the printer, press the POWER button to turn it off and discon-

nect it from the power source. Call for service immediately.

■ To avoid personal injury or damage to the printer, always use two people

to lift the printer. With one person on the left side and one on the right

side, insert one hand into the lift slot on the side of the printer, lift togeth-

er, then slide your free hand under the printer as you raise the printer

together.

Handling and storing supplies

■ Store BJ Cartridges and ink tanks out of reach of children. If a child acci-

dentally licks or ingests part of the contents of a colour ink tank, contact a

physician immediately.

■ Store extra BJ Cartridges and ink tanks in a location free of excessive

shock or vibration. Handle BJ Cartridges and ink tanks carefully to avoid

dropping them and spilling ink.

■ To avoid minor burns or cuts, never touch the bare, sharp edges of the

metal on the BJ Cartridges. These parts become extremely hot during

printer operation.

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Selecting a location for the printer

Select a location large enough for the printer with enough extra space so you

can work comfortably around the printer to insert and remove the paper

cassette, load the sheet feeder, and feed paper manually with the manual

feed slot on the back of the printer.

To avoid personal injury or damage to the printer, always use two

people to lift the printer. With one person on the left side and one on

the right side, insert one hand into the lift slot on the side of the

printer, lift together, then slide your free hand under the printer as

you raise the printer together.

Selecting a location for the printer

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Getting acquainted with your printer

After you unpack the printer, take a few minutes to inspect the printer and

become familiar with its main parts.

Paper rest

Sheet feeder

Paper limit mark

Paper guide

Paper output receiver

Operation panel

Paper output tray

Top cover

Lift slot

Paper cassette

Paper output tray extension

Front view

■ Operation panel

Contains the POWER button and lamp, the ERROR lamp, and RESUME

button that allow you to operate the printer manually. (☞ 21)

■ Paper output receiver

The paper output receiver receives each printed sheet as it is ejected from

the printer and holds it for a few seconds before the movable flaps gently

let it down on top of the stack. This avoids staining between stacked

sheets by allowing the sheet below to dry for a few seconds before the

next sheet is stacked on top of it.

Before you start a print job, make sure the receiver paper guide is set to

the correct position for the media size you are using.

Receiver paper guide

Paper output tray

Paper output tray extension

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■ Paper output tray

Holds printed sheets after they are ejected from the printer and stacked

by the paper output receiver. The paper output tray is also the lid of the

paper cassette below.

If the optional cassette is installed, the cassette lid equipped with the

paper output tray extension should always be installed on the paper

cassette directly below the paper output receiver.

■ Paper output tray extension

Before you start a print job with large paper, pull out the paper output

tray extension. Make sure the paper output receiver paper guide is also

set to the correct position for the paper size. The extension has two posi-

tions for large paper. You can simply pull out the paper output tray exten-

sion (A), or you can also pull out the entire paper output tray (paper cas-

sette lid) with the paper output tray extension extended for very large

sizes (B).

Paper output receiver

Paper output tray (cassette lid)

(A)

Paper output tray extension

Paper cassette

Paper output receiver

(B)

Paper cassette

During a long print job, do not allow the printed sheets to stack high-

er than 15 mm (about 1/2 inch), approximately 50 sheets of Plain

Paper or 40 sheets of High Resolution Paper HR-101.

■ Paper cassette

Holds up to 250 sheets of Plain Paper (64~90 gsm). A universal-type cas-

sette that can be manually adjusted to accept a wide range of standard

paper sizes. Paper can also be loaded vertically or horizontally for

Portrait or Landscape feeding.

■ Top cover

Covers the interior of the printer. Open the top cover only when you have

to install BJ Cartridges and ink tanks or to clean inside the printer. The

top cover is equipped with a slam-proof hinge that lets the top cover float

down slowly and quietly after you release it.

Getting acquainted with your printer

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■ Sheet feeder

Holds a stack of approximately 100 sheets of Plain Paper (64~90 gsm) for

automatic feeding. Paper or other media can also be loaded vertically or

horizontally for Portrait or Landscape feeding. The size of the stack that

can be loaded varies with the type of media.(☞ 55)

■ Paper guide

Adjusts to the width of the loaded paper or other media and keeps it

aligned so it feeds straight into the printer. The paper guide can accom-

modate paper up to 297 mm (11.7 in.) wide.

■ Paper rest

Supports the weight of the paper stack.

■ Paper limit mark

Indicates the limit for the size of the stack for plain paper. The number of

sheets you can load for other media depends on the type of media you

want to load. (☞ 55)

■ Lift slot

Lift slots are provided on both sides of the printer for two people to grip

the sides of the printer when lifting or positioning the printer.

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Rear view

Paper rest

RS422 serial interface connector

(for Macintosh computers)

Parallel interface connector

(for IBM compatible PCs)

Power connector

Manual feed slot

Back cover

■ Serial interface connector

Provides an RS422 serial interface connection for a serial printer cable

connected to Macintosh computer.

■ Parallel interface connector

Provides a parallel interface connection for a parallel printer cable con-

nected to an IBM compatible PC.

■ Manual feed slot

Allows insertion of one sheet for manual feeding.

■ Power connector

Provides a connection point for the printer power cord.

Getting acquainted with your printer

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Inside the printer

REPLACE button

Cartridge holder

Paper release lever

Right cartridge lock lever

Left cartridge lock lever

■ Paper release lever

Press and hold to release paper jammed in the printer.

■ Cartridge holder

Holds the black and colour BJ Cartridge (or Color BJ Cartridge BC-82

Photo) and ink tanks. When the printer is not in use, the cartridge holder

remains on the right side where the BJ Cartridges are automatically

capped to keep them from drying out.

■ REPLACE button

Press the REPLACE button to move the cartridge holder to the left so you

can install or replace the BJ cartridges and ink tanks.

■ Right cartridge lock lever

Holds the Color BJ Cartridge BC-81 in place. Lower and raise to lock and

unlock the colour BJ Cartridge on the right side of the cartridge holder.

■ Left cartridge lock lever

Holds the Black BJ Cartridge BC-80 (or Color BJ Cartridge BC-82 Photo)

in place. Lower and raise to lock and unlock the BJ Cartridge on the left

side of the cartridge holder.

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Operation panel summary

■ POWER button

Switches the printer on and off. When you press the POWER button to

switch the printer on, the printer beeps once and the POWER lamp flash-

es green until the printer warms up and the print heads are cleaned. The

flappers on the paper output receiver will move several times then reset

themselves. This operation is normal. After the printer finishes cleaning

the print heads, the POWER button lights green and the printer is ready

to use.

When you press the POWER button to switch the printer off, the printer

beeps once and the cartridge holder moves automatically to the home

position where the print heads are capped automatically.

Always use the POWER button to switch the printer off.

The POWER button is also used to start a test print.

Press the POWER button to switch the printer off. Press the POWER but-

ton again and hold it down. The printer will beep once. Press and hold

down the POWER button for over three seconds. After you hear one

beep, release the POWER button to start printing the Nozzle Check

Pattern. (☞ 96)

After you press the POWER button to switch the printer off, the printer

moves the cartridge holder to the home position and automatically caps

the print heads to keep them from drying out. If the printer loses power

as a result of a power failure, or if the power cord is disconnected, the

cartridge holder will stop and remain out of the home position. If left in

this position for a long period, the print heads will dry out.

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■ POWER lamp

Lights green to indicate that power is on. The POWER lamp flashes when

the printer is warming up, during print head cleaning, when the printer

is printing, and while a BJ Cartridge or ink tank is being changed or

replaced.

■ ERROR lamp

The ERROR lamp lights or flashes orange to warn you of the following

conditions:

If the ERROR lamp lights and stays on and the printer beeps twice, this

means a paper jam or double-feed has occurred.

If the ERROR lamp flashes and the printer beeps several times, this

means a service call or operator error has occurred.

For details about handling errors, see the Troubleshooting section of this

manual. (☞ 113)

■ RESUME button

This button performs these functions:

Error recovery. To recover from an error, remove the cause of the error

then press the RESUME button. For details about handling errors, see the

Troubleshooting section of this manual. (☞ 113)

Form Feed. If there is data in the printer waiting to be printed, press once

to print the last sheet. When there is no data in the printer, press once to

feed a clean sheet through the printer.

To prevent wear on the rollers, never press the RESUME button

when there is no paper loaded in the sheet feeder or the paper cas-

sette.

Starting print head cleaning. Press and hold down the RESUME button for

over three seconds until you hear one beep then release it to start print

head cleaning. (☞ 98)

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Setting up and using the printer

Follow the instructions in this section to set up the printer. In this section, we

will describe the following procedures:

■ Connecting the printer to a power source

■ Connecting the printer and computer

■ Turning the printer power on/ off

■ Installing and loading the paper cassette

■ Installing the BJ Cartridges

■ Installing the ink tanks

■ Installing the printer driver

■ Loading paper in the sheet feeder

Connecting the printer and computer

The printer can be connected and used with an IBM compatible PC or a

Macintosh computer.

To connect the printer to an IBM compatible PC

You need a parallel printer cable (IEEE Standard) to connect the printer to an

IBM compatible PC.

In order to ensure reliable data transfer from the computer to the

printer, do not use cable longer than two meters. If you have any

questions, contact your Canon Authorised Dealer.

Switch off the printer and the computer.

Connect the parallel printer cable to back of the printer.

Match the correct end of the printer cable to the parallel port on the

back of the printer, and insert the cable into the connector. Fasten the

clips to the connector to secure the connection.

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Connect the other end of the printer cable to the parallel connector on

your computer. Fasten the clips or screws of the connector to secure the

connection.

To connect the printer to a Macintosh computer

You need a serial printer cable (RS422 Standard) to connect the printer to

Macintosh computer.

In order to ensure reliable data transfer from the computer to the

printer, do not use cable longer than two meters. If you have any

questions, contact your Canon Authorised Dealer.

Switch off the printer and the computer.

Connect the serial printer cable to back of the printer.

Match the correct end of the printer cable to the connector on the back

of the printer, and insert the cable into the connector.

Connect the other end of the printer cable to the printer port on the

Macintosh computer.

If you are using the Local Talk network, you must connect the serial

printer cable to the modem port.

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Connecting the printer to a power source

Before you connect the printer to a power source, note the following:

■ This printer is designed for use in the country where it was purchased.

USA/Canada:. AC 120 V, 60 Hz

UK/Australia: AC 240 V, 50 Hz

Europe:

AC 230 V, 50 Hz

■ After power is connected and turned on, if the printer emits smoke or

unusual noises, turn the printer off, disconnect the power cord from the

power outlet and call for service.

■ The area around the power outlet connection should be kept free of obsta-

cles at all times so you can unplug the printer power cord quickly in case

of an emergency.

■ When you remove the power cord plug from the power outlet, always

grasp the head of the plug firmly. Never attempt to remove the plug by

pulling on the cord.

Use only the power cord supplied with this printer.

Connect the power cord to the back of the printer ①.

Connect the other end of the power cord to the AC power outlet ②.

①

②

The shape and type of power cord supplied with the printer may be

slightly different, depending on the country of purchase.

Before you move the printer, or if the printer is not going to be used

for a long period, always press the POWER button to switch the

printer off then disconnect the power cord at the power outlet.

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Switching the printer power on/off

To switch the printer on

Make sure the printer is connected to the AC power outlet. (☞ 25)

Press the POWER button on the printer.

If no BJ Cartridges are installed, the POWER lamp flashes, the ERROR

lamp lights, and the printer beeps four times. You must install the BJ

Cartridges and ink tanks. (☞ 27, 33)

-or-

If the BJ Cartridges have been installed, the printer beeps once, the

POWER lamp flashes while the printer warms up, and the print heads

clean themselves automatically. After the print head cleaning is com-

pleted, the POWER lamp lights, and the printer is ready for operation.

To switch the printer off

Press the POWER button to switch the printer off.

After you press the POWER button, the power will not go off immedi-

ately. You will hear the cartridge holder return to the home position

where the print heads are capped automatically to prevent them from

drying out. This operation will take a few moments to complete.

Never switch off the printer by disconnecting the power cord.

Always press the POWER button to switch the printer off. If power

is cut off by disconnecting the power plug, the print heads will not

return to the home position and will dry out.

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Installing the BJ Cartridges

This section describes how to install the BJ Cartridges in the printer. The BJ

Cartridges must be installed in the printer before you install the ink tanks.

Two BJ Cartridges must always be installed in the cartridge holder.

This printer employs two BJ Cartridges: the Black BJ Cartridge BC-80 and

the Color BJ Cartridge BC-81. An additional BJ Cartridge, the Color BJ

Cartridge BC-82 Photo, is also available to replace the Black BJ Cartridge

BC-80 for special print jobs.

Black BJ Cartridge

BC-80

Color BJ Cartridge

BC-81

Color BJ Cartridge

BC-82 Photo

Always follow these important guidelines regarding BJ Cartridges:

■ Never attempt to install a BJ Cartridge of another manufacturer.

■ Each BJ Cartridge is equipped with slots to hold specially designed ink

tanks. You must always use the correct ink tanks for the BJ Cartridges.

■ The Color BJ Cartridge BC-82 Photo holds three ink tanks (Cyan, Black,

Magenta). This cartridge is designed to deliver photo-realistic prints of

photographic images on High Resolution Paper HR-101. For details about

the driver settings for this special BJ Cartridge, refer to Windows Print

Guide or the Macintosh Print Guide.

■ BJ Cartridges are delicate and the ink tanks contain wet ink, so always

handle them carefully.

■ Do not unwrap a BJ Cartridge until you are ready to install it.

■ Install a BJ Cartridge in the cartridge holder as soon as you unwrap it and

remove the protective cap.

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■ Always hold a BJ Cartridge by the sides. Never touch the print head or

the metal contacts around the print heads.

Print heads

Contacts

■ Never shake a BJ Cartridge or set it down on the print heads.

■ Always store unused BJ Cartridges and ink tanks out of reach of children.

■ After the BJ Cartridges and ink tanks have been installed, never remove

them unnecessarily. If you exchange the Black BJ Cartridge BC-80 and

Color BJ Cartridge BC-82 Photo, always store the extra cartridge in the BJ

Cartridge Container SB-80 to prevent it from drying out. (☞ 90)

Follow this procedure to install the BJ Cartridges.

The ink tanks are installed after the BJ Cartridges are installed in

the printer.

Press the POWER button to turn the printer on.

Open the top cover of the printer.

After you raise the top cover, the cartridge holder automatically moves

to the left.

Cartridge holder

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On both sides of the cartridge holder, raise both cartridge lock levers to

their upright positions until they stop.

Make sure each cartridge lock lever is in the upright position.

Prepare the BJ Cartridges for installation in the printer.

Remove the colour BJ Cartridge from its package. Always hold a BJ

Cartridge by its sides as shown in the illustration.

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Pull the orange protective cap away from the BJ Cartridge to remove it.

Discard the orange protective cap immediately. Never attempt to reat-

tach it to the BJ Cartridge.

Always hold the BJ Cartridge by its sides.

Never touch the print heads. The BJ Cartridge will not print cor-

rectly if the print heads are damaged or contaminated by dust or

dirt.

Never touch the contacts. An accidental discharge of static

electricity may affect the performance of the BJ Cartridge.

Print heads

Contacts

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Install the colour BJ Cartridge on the right side of the cartridge holder.

The colour BJ Cartridge has three slots.

■ Hold the colour BJ Cartridge by the tab on the right side of the car-

tridge.

■ To insert the colour BJ Cartridge into the cartridge holder, align the

guides on the back of the colour BJ Cartridge with the grooves on

the cartridge holder.

■ Set the colour BJ Cartridge in place then press down firmly until it

locks in place. The BJ Cartridge should lock smoothly in place with

only light pressure applied to the top.

If you insert the print head first you may not be able to insert the BJ

Cartridge correctly. If the BJ Cartridge does not insert smoothly on

the first attempt, do not press down with heavy pressure on the BJ

Cartridge to force it in place. Just remove it and try again.

If the BJ Cartridge is not locked in place when printing begins, this

could cause an error. To clear such an error, re-install the BJ

Cartridge correctly and press the POWER button to switch the print-

er off then press it again to switch the printer on.

Install the black BJ Cartridge on the left side of the cartridge holder.

The black BJ cartridge has two slots.

■ Prepare the black BJ Cartridge by removing the protective cap for

installation as described in Step 5.

■ Hold the black BJ Cartridge by the tab on the left side of the BJ

Cartridge.

■ To insert the black BJ Cartridge into the cartridge holder, align the

guides on the back of the black BJ Cartridge with the grooves on the

cartridge holder.

■ Set the black BJ Cartridge in place then press down firmly until it

locks in place. The cartridge should lock smoothly in place with

only light pressure applied to the top.

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If you insert the print head first you may not be able to insert the BJ

Cartridge correctly. If the BJ Cartridge does not insert smoothly on

the first attempt, do not press down with heavy pressure on the car-

tridge to force it in place. Just remove the BJ Cartridge and try

again.

If the BJ Cartridge is not locked in place when printing begins, this

could cause an error. To clear such an error, re-install the BJ

Cartridge correctly and press the POWER button to turn the printer

off then press it again to turn the printer on.

Lower both levers to lock the BJ Cartridges in place. Firmly press down

on the levers to make sure they are locked in place.

Now you are ready to install the ink tanks.

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Installing the ink tanks

Collect the four BCI-8 ink tanks and the Ink Optimizer.

Ink Optimizer Tank BCI-8WF

Ink Tank BCI-8BK

Ink Tank BCI-8M

Ink Tank BCI-8Y

Ink Tank BCI-8C

The ink tanks must be installed into the BJ Cartridges in the order

described below. As you insert each ink tank, match its colour with

the colour key above the cartridge holder.

Pick up the Ink Tank BCI-8Y (Yellow) and remove the shrink-wrap and

orange protective cap.

Grip the end of the orange film strip ①and pull it away to tear open

the shrink-wrap. Make sure you remove all the shrink-wrap from the

ink tank.

①

Do not remove this label!

While pressing on the orange protective cap ②, turn it in the direction

of the arrow.

②

After you remove the protective cap, discard it immediately.

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Never attempt to re-attach the

protective cap to the ink tank.

To ensure the smooth flow of

ink to the print head, never

touch or obstruct the ink port.

Do not touch ink port!

Install the Ink Tank BCI-8Y (Yellow).

Insert the Ink Tank BCI-8Y (Yellow) into the right slot of the colour BJ

Cartridge.

PUSH

Press down on the top of the ink tank until it locks into place.

Install the other colour ink tanks in the colour BJ Cartridge.

Pick up the Ink Tank BCI-8C (Cyan) and remove the shrink-wrap and

orange protective cap (see Step 2 above).

Install the Ink Tank BCI-8C (Cyan) in the centre slot of the colour BJ

Cartridge. Press down on top of the ink tank as shown in the illustra-

tion until it locks in place.

PUSH

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Pick up the Ink Tank BCI-8M (Magenta) and remove the shrink-wrap

and orange protective cap (see Step 2 above).

Install the Ink Tank BCI-8M (Magenta) in the left slot of the colour BJ

Cartridge. Press down on top of the ink tank as shown in the illustra-

tion until it locks in place.

PUSH

Install the Ink Tank BCI-8BK (Black) in the black BJ Cartridge.

Pick up the Ink Tank BCI-8BK (Black) and remove the shrink-wrap and

orange protective cap (see Step 2 above).

Insert the Ink Tank BCI-8BK into the right slot of the black BJ

Cartridge. Press down on top of the ink tank as shown in the illustra-

tion until it locks in place.

PUSH

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Install the Ink Optimizer Tank BCI-8WF in the black BJ Cartridge.

Pick up the Ink Optimizer Tank BCI-8WF and remove the shrink-wrap

and orange protective cap (see Step 2 above).

Insert the Ink Optimizer Tank BCI-8WF into the left slot of the black BJ

Cartridge. Press down on top of the ink tank as shown in the illustra-

tion until it locks in place.

PUSH

Check all the installed BCI ink tanks and make sure they are installed

in the correct slots.

Black BJ Cartridge BC-80 Color BJ Cartridge BC-81

Ink Tank BCI-8Y

Ink Tank BCI-8C

Ink Tank BCI-8M

Ink Optimizer Tank BCI-8WF

Ink Tank BCI-8BK

Arrangement of Standard Black and Colour BJ Cartridges

Press down each ink tank and make sure each ink tank is securely

locked in place.

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Close the top cover.

After you close the top cover, you will hear the cartridge holder return

to the home position. It will take a few moments for this movement to

complete and for the printer to clean the print heads.

Do not open the top cover again until this operation is complet-

ed.

Installing and loading the paper cassette

The universal paper cassette can be adjusted to the width and length of

standard paper sizes. Paper can be loaded vertically or horizontally for

Portrait or Landscape print orientation.

■ Only the following media can be loaded in the paper cassette: Plain Paper

(64~90 gsm), High Resolution Paper HR-101, and Bubble Jet Paper LC-

301.

■ The following media should never be loaded into the paper cassette: thick

paper (max. 0.25 mm), envelopes, Transparencies, High Gloss Film, Fabric

Sheets, T-Shirt Transfers, or Banner Paper. These media must be loaded

from the sheet feeder or fed manually.

■ The paper cassette can hold a variety of standard paper sizes for Portrait

or Landscape printing. The settings are clearly marked on the cassette.

■ The paper cassette can hold standard paper sizes up to A4 or Letter size

without extending the length of the cassette.

■ To accept paper sizes longer than A4 or Letter size, the paper cassette

must be unlocked and extended to increase its length.

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■ Thick paper (max. 0.25 mm) and Fabric Sheet FS-101 must be fed manual-

ly and printed one sheet at a time.

■ Only Plain Paper, Bubble Jet Paper, and High Resolution Paper can be

loaded in the paper cassette.

Media Type

Load Print Side

Either side down.

Limit (sheets)

250

Plain Paper (64~90 gsm)

Bubble Jet Paper LC-301

High Resolution Paper HR-101

Whiter side down. 200

To load and install the paper cassette, you will need the universal paper cas-

sette, the paper output tray which is attached to the top of the cassette, and

some paper.

Adjust the length of the paper cassette for the length of the paper you

are going to load.

You do not have to adjust the length of the cassette unless you are

going to load a paper size longer than standard A4 or Letter size

paper.

To make the paper cassette longer, press in and hold the button on the

back of the cassette, and press out on both ends of the paper cassette

until it locks. To make the paper cassette shorter, press in and hold the

release button and press in on both ends of the paper cassette until it

locks.

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Adjust the positions of the horizontal and vertical paper guides for the

length and width of the paper you are going to load.

① Pinch the tab on the vertical paper guide and slide it to the exact

position mark for the paper you want to load then release the tab

to lock it.

② Pinch the tab on the horizontal paper guide and slide it to a posi-

tion slightly wide of the position mark for the paper you want to

load.

Vertical paper guide

Horizontal paper guide

Fan a stack of paper to remove static cling. Tap the front edge of the

stack against a flat surface to make sure the edges and corners of the

stack are square.

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Load the stack in the paper cassette.

① Position the stack with the print side down between the paper

guides and press down on the leading edge of the stack.

② Make sure the corners of the leading edge of the stack are below

the tabs on the left and right.

③ Check the paper limit mark on the inside of the paper guides and

make sure the top of the stack is below this mark.

②

①

③

④ Move the horizontal paper guide to the side of the stack until it is

snug (not to tight).

⑤ Press down on the stack to confirm that it bounces smoothly up

and down. If the stack does not move smoothly, loosen the hori-

zontal paper guide on the side.

⑥ Check the tabs again to make sure that the corners of the stack are

still below the tabs.

Vertical paper guide

⑥

④

⑤

Horizontal paper guide

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Install the loaded paper cassette in the printer.

① Place the paper output tray on top of the paper cassette.

② Insert the paper cassette into the front slot of the printer.

①

②

Press the paper cassette completely into the printer until it stops and

locks in place.

If the paper cassette is not installed completely inside the printer,

the printer will not be able to feed the paper.

Now you are ready to install the paper output receiver.

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Installing the paper output receiver

The paper output receiver is installed above the paper cassette on the front

of the printer. The paper output receiver receives each printed sheet as it is

ejected from the printer and holds it for a few seconds before the movable

flaps gently let it down on top of the stack. This avoids staining between

stacked sheets by allowing the sheet below to dry for a few seconds before

the next sheet is stacked on top of it.

During a long print job, do not allow the printed sheets to stack high-

er than 15 mm (about 1/2 inch), approximately 50 sheets of Plain

Paper or 40 sheets of High Resolution Paper HR-101.

Flaps

Receiver paper guide

While holding the paper output receiver at a slight angle, insert it into

the slot ①above the paper cassette and lower it ② gently as you slide

it into the printer.

①

②

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Push the paper output receiver into the printer until it locks in place.

Make sure the paper output receiver is inserted completely inside the

printer.

Adjust the receiver paper guide.

Move the paper guide ①on the paper output receiver to the correct

mark ② for the width of the paper loaded in the paper cassette.

Before you start a print job, always set the paper output receiver

paper guide to the correct mark for the size of the paper you are

using. If you are using 13 x 19 in. size (Tableid ) paper, set the

paper guide to the B mark.

Pull out the paper output tray extension ②.

①

②

Check both the paper output receiver and the paper cassette and make

sure that they are inserted completely into the printer.

Now you are ready to load the sheet feeder.

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Loading paper in the sheet feeder

The following features apply to use of the sheet feeder:

■ The sheet feeder can hold a stack of paper for automatic feed.

■ The sheet feeder can be adjusted to the width of a variety of standard

sizes.

■ Thick paper (max. 0.25 mm) must be printed one sheet at a time with

manual feeding and fed from the manual feed slot on the back of the

printer. (☞ 81)

■ The media listed in the table below can be loaded in the sheet feeder. The

number of sheets in the stack varies with the type of media you are going

to load.

Media Type

Print Side Up

Limit

Page

Banner Paper

Bubble Jet Paper LC-301

Envelopes

Either side

No-flap side

Cloth side

Glossy Side

Whiter side

Either side

Rough side

Glossy side

100

(☞ 74)

(☞ 59)

(☞ 60)

(☞ 78)

(☞ 73)

(☞ 64)

(☞ 59)

(☞ 71)

(☞ 77)

(☞ 65)

(☞ 68)

Fabric Sheet FS-101

High Gloss Photo Film HG-201

High Resolution Paper HR-101

Plain Paper (64~90 gsm)

Transparency CF-102

T-Shirt Transfer TR-201

Glossy Photo Paper GP-301

Glossy Photo Cards FM-101

100

The media listed in the table above are available in a variety of standard

sizes. (☞ 56)

The procedure below describes how to load Plain Paper or Bubble Jet

Paper in the sheet feeder. For details about loading and handling other

media, refer to the referenced page numbers in the table above.

Slide the paper guide to a position slightly wide of the position mark

for the paper you want to load.

Check the envelope guides on both sides of the sheet feeder and make

sure they are both down and locked.

Pick up a stack of about 100 sheets and fan the stack to remove static

cling. Tap the front edge of the stack against a flat surface to make sure

the edges and corners of the stack are square.

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Check the leading edge of the stack inside the printer and make sure

that it is below the three tabs at the mouth of the feed slot. If you see

any sheets curling into the feed slot over these tabs, remove the stack

and insert it again. If one or more sheets curl over these tabs, the

paper will not feed correctly.

Incorrect

Correct

Yellow tab

① Check the paper limit mark and make sure the top of the stack is

below this mark.

② Move the paper guide to the side of the stack until it is snug (not too

tight).

■ If the paper guide is too loose, this can cause paper jams, skewed

feeds or double-feeds.

■ If the paper guide is too tight, this can cause failures to feed,

skewed feeds, or late feeds wherein the print head misses the top

margin and prints directly on the bare platen.

③ If you are loading long paper, pull up the paper rest.

③

Do not exceed the line!

①

②

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Check the paper output receiver and paper output extension.

The paper output receiver paper guide must be adjusted to the paper

size.

If you are going to print on paper larger than A4 or Letter size, pull out

the paper output tray extension.

The extension has two positions for large paper. You can simply pull

out the paper output tray extension (A), or you can also pull out the

entire paper output tray (paper cassette lid) with the paper output tray

extension extended for very large sizes (B).

Paper output receiver

Paper output tray (cassette lid)

Paper output tray extension

(A)

Paper cassette

Paper output receiver

(B)

Paper cassette

To attain maximum paper supply capacity

Before you start a long print job, make sure the paper size and orienta-

tion of the paper in the sheet feeder matches the size and orientation of

the paper loaded in the paper cassette. Then use the printer driver to

set the paper source for automatic selection.

The sheet feeder can hold up to 100 sheets of standard (64 gsm) Plain

Paper. After it runs out of paper, paper feed will automatically contin-

ue from the paper cassette which can hold 250 sheets of standard (64

gsm) Plain Paper.

If the optional cassette is installed in the printer, after the standard cas-

sette runs out of paper, paper feed will automatically continue from the

optional paper cassette which can also hold 250 sheets of standard (64

gsm) Plain Paper.

During a long print job, do not allow the printed sheets to stack higher

than 15 mm (about 1/2 inch), approximately 50 sheets of Plain Paper

or 40 sheets of High Resolution Paper HR-101.

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Installing the printer driver

The BJC-8500 printer CD-ROM contains the printer drivers for Windows 98,

Windows 95, Windows 3.1, and Macintosh.

After you install the printer driver, a message will appear and tell you

that you must align the print heads. The first time you use the BJC-

8500, or after you replace a BJ Cartridge, you must align the print

heads to ensure optimum performance. (☞ 49)

To install the printer driver for Windows 98 or Windows 95

Insert the self-starting CD-ROM in your CD-ROM drive.

Follow the instructions on the screen to complete installation of the

printer driver. Make sure you select BJC-8500 and LPT1: at the Select

Printer dialog.

If the first screen does not appear, double-click the My Computer icon

on your Windows desktop then double-click the CD-ROM icon.

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To install the printer driver for Windows 3.1

Insert the CD-ROM into the CD-ROM drive of your computer.

Open the Control Panel and click Printers.

Select Install Unlisted Printer.

Select the CD-ROM drive where the Windows driver disk is located,

Follow the instructions on your screen to complete installation of the

printer driver.

To install the printer driver for a Macintosh

Insert the CD-ROM into the CD-ROM drive of your computer.

After starting the installer, click the Install button to begin installation

After installation is completed, click the Restart button. The disk is

automatically ejected and the Macintosh restarts.

For details about choosing and using the printer drivers, see the

Canon BJC-8500 Windows Print Guide or the BJC-8500 Macintosh

Print Guide.

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Aligning the print heads

The BJ Cartridges contain print heads which must be correctly aligned in

order to ensure quality printing performance.

This procedure requires that the printer perform two test prints. Load

at least two sheets of A4 or Letter size Plain Paper in the sheet feeder.

(☞ 44)

Start the printer driver.

If you are using Windows 98 or Windows 95, click Start, point to

Settings, and click Printers. Right click the BJC-8500 icon then choose

Properties from the pop up window. Click the Maintenance tab.

If you are using Windows 3.1, in the Program Manager double-click in

this order: the Main group, Control Panel, and Printers icon. Choose

BJC-8500 from the list of installed printers and click the Setup button.

The Main dialog appears. Click the Control button.

If you are using a Macintosh, open the File menu and select Page

Setup. In the Page Setup dialog, click the Utilities button.

Click the second button to the right of Test Prints.

Windows dialog

Macintosh dialog

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Read the message. Make sure at least two sheets of A4 or Letter size

paper are loaded in the sheet feeder. When you are ready, click the OK

button.

Read the next message and click the OK button. The first test pattern

prints.

If the pattern has printed, click the Yes button to close the Print Head

Alignment message.

If the pattern has not printed, click No. Check the printer and start the

procedure again.

Check the three patterns on the test print (A), (B), and (C). For each

pattern, note the number where the lines perfectly overlap and appear

as one line.

In the Print Head Alignment dialog, click the arrows on the boxes to

enter the numbers for (A), (B) and (C). When you are finished, click

the OK button.

Windows dialog

Macintosh dialog

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Read the next message. Make sure there is paper in the sheet feeder.

Click the OK button.

Read the warning message about not starting another operation then

click the OK button. The next test pattern prints.

Check the line patterns for (D) and note the number of the pattern

where the lines perfectly overlap and appear as one line. Click the

arrows on the box for (D) to enter the number.

Windows dialog

Macintosh dialog

Click the OK button to close the Print Head Alignment dialog.

Click the OK button in the message box to complete print head align-

ment.

Print a Nozzle Check Pattern to make sure the print heads are aligned

correctly. (☞ 96)

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Printing on paper and other media

Media you can use with this printer

You may want to consider using other media for special print jobs, especial-

ly if you want to reproduce photographic images in photo-realistic colour.

■ Plain Paper. Use plain photocopy paper (64~90 gsm) or Bubble Jet Paper

LC-301, specially designed for use with Canon colour Bubble Jet printers.

Always test Plain Paper before ordering large quantities. You can print on either

side of Plain Paper.

■ Bubble Jet Paper LC-301. Plain paper, yet specially designed for Canon

Colour Bubble Jet printers. Use for business letters, tables, graphs, charts,

colour presentations, and other routine office applications. You can print

on either side of Bubble Jet Paper.

■ High Resolution Paper HR-101. Designed to produce near-photographic

quality print output with photographic images as well as sharp and vivid

graphics. For best results, use the Color BJ Cartridge BC-82 Photo. Always

print on the whiter side.

■ High Gloss Photo Film HG-201. High Gloss Photo Film HG-201 is spe-

cially designed for printing colour photographic images with the Color BJ

Cartridge BC-82 Photo to produce lustrous colours. Always print on the

glossy side.

■ Transparency CF-102. Use this media to produce colourful presentations

for overhead projectors (OHP). Do not use photocopier transparencies

because they do not absorb ink well and this causes the ink to run and

smear. You can print on either side of this media.

■ Fabric Sheet FS-101. Before you use Fabric Sheet FS- 101, read all the

instructions provided with the packet. Always print on the cloth side.

■ T-shirt Transfer TR-201. Before you use T-shirt Transfer TR-201, read all

the instructions provided with the packet. Always print on the rough side.

■ Banner Paper. Banner Paper is connected sheets of paper that allow you

to print announcements, signs, etc. in large type on one continuous length

of paper up to 594 cm (20 sheets) long. Banner Paper is identical in composi-

tion to Bubble Jet Paper LC-301 so you can print on either side.

■ Glossy Photo Paper GP-301. The glossy print surface of Glossy Photo

Paper GP-301 reproduces superior photo-realistie images using the Color

BJ Cartridge BC-82 Photo. Always print on the glossy side.

■ Glossy Photo Cards FM-101. Before you use Glossy Photo Cards FM-

101, read all the precautions printed on the packet. Always print on the

glossy side.

The Glossy Photo Cards selection is not available in the current ver-

sion of the Macintosh printer driver for the BJC-8500. Printing on this

media with the Macintosh printer driver will not be available until the

Macintosh printer driver is revised for this purpose.

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The Ink Optimizer Tank BCI-8WF, mounted in the left slot of the left

BJ Cartridge, contains a special liquid called an ink optimizer, a new

additive which makes the printed image extremely smear resistant

and water resistant. Please remember that the ink optimizer is used

only when printing on Plain Paper and is not used for printing on

special media, or for printing on Plain Paper in draft mode.

Whatever kind of media you decide to use, make sure you observe these

general guidelines regarding handling and storing:

■ Always handle special print media by the edges, and never touch the

print surface. A scratched or dirty media surface can cause deterioration

in print quality.

■ After opening a package of special print media, store the unused sheets in

the original packaging on a flat, clean surface in a location that is not

exposed to direct sunlight, dust, high temperature, or high humidity.

■ To ensure the best print quality and to avoid paper jams, never attempt to

print on paper that is folded, or curled.

■ Before you load a stack of paper, always fan the sheets to reduce static

cling then stack the paper again so all the edges are even.

Colour set and media selection

For optimum results you should select the correct combination of BJ

Cartridges and media. In the table below, the Colour Set refers to which BJ

Cartridges are installed in the cartridge holders.

Left Cartridge

Right Cartridge

Standard Colour Set: Black BJ Cartridge BC-80 Color BJ Cartridge BC-81

Photo Colour Set:

Color BJ Cartridge BC-82 Color BJ Cartridge BC-81

Photo

Here is the key used in the table below:

: Recommended

: Possible

: Not possible (cannot be selected with printer driver)

Media

Photo Colour Set

Standard Colour Set

Plain Paper

Bubble Jet Paper LC-301

Banner Paper

High Resolution Paper HR-101

Transparencies CF-102

Envelopes

Fabric Sheet FS-101

T-Shirt Transfer TR-201

Glossy Photo Paper GP-301

Glossy Photo Cards FM-101

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Ink Optimizer and the selected media

The Ink Optimizer is a special fluid which ensures that black and colour

inks bond completely with the surface of Plain Paper and envelopes making

the printed text water-resistant. Here are two important points you should

keep in mind about the Ink Optimiser.

■ The Ink Optimizer is enabled and operates only when Plain Paper or an

envelope size is selected for the Media Type with the printer driver. Plain

Paper must be selected for standard photocopier paper, bond paper,

Bubble Jet Paper LC-301, and Banner Paper (the composition of Bubble Jet

Paper LC-301 and Banner Paper is the same), and envelopes must be

selected for US Commercial No. 10 or European and DL envelopes. If

any media other than Plain Paper or an envelope size is selected for the

Media Type (Transparency, Fabric Sheet, High Gloss film, Glossy Photo

Paper, Glossy Photo Cards, etc.), the Ink Optimizer is automatically

turned off and will not operate.

■ Even if you have selected Plain Paper or envelope size for the Media

Type, the Ink Optimizer will not operate if you select Fast with the slide

bar for Print Quality.

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Quick reference media loading table

The table below is a summary of important information you will need to

know while you are working with a variety of special media. Note the fol-

lowing important points about the table below:

■ Media Type. Lists the variety of media that can be used with this printer.

■ Source. The media type determines the feed source. Some media can be

fed from either the cassettes or the sheet feeder, and others can be fed

only from the sheet feeder or with manual feed.

■ Load Print Side. Printing can be done on either side of some media, but

other media types like, High Resolution Paper HR-101, High Gloss Photo

Film HG-201, Glossy Photo Paper GP-301, Glossy Photo Cards FM-101,

and so on, have only one correct print side. This print side must be

loaded face up for the sheet feeder and loaded face down for the paper

cassette.

■ Limit. The number of sheets you can load into the feed source is also

determined by the thickness and composition of the media.

Media Type

Banner Paper

Source

Sheet Feeder ^*1

Cassette^*

Load Print Side

Either side up

Limit

Bubble Jet Paper LC-301

Envelopes

Either side down

Either side up

Flap-side down.

Envelope guides up^*2

Cloth side up

250

100

Sheet Feeder

Fabric Sheet FS-101

Manual

Sheet Feeder ^*1

High Gloss Photo Film HG-201

Glossy side up

Whiter side down

Whiter side up

Either side down

Either side up

Rough side up

Either side up

Glossy side up

Manual

High Resolution Paper HR-101

Plain Paper (64 90 gsm )

T-Shirt Transfer TR-201

Transparency CF-102

Cassette ^*1

Sheet Feeder

200

250

100

Cassette

Sheet Feeder

Sheet Feeder ^*1

Manual

Sheet Feeder ^*1

Manual

Thick Paper (max. 0.25 mm)

Glossy Photo Paper GP-301

Glossy Photo Cards FM-101

Manual

Sheet Feeder ^*1

Sheet Feeder

*1 Recommended feed source is listed first.

The Envelope guides on the inside surfaces of the sheet feeder must be up and locked in

place for feeding envelopes. In all other cases, they should be locked in the down position.

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Paper sizes that can be used with this printer

The printer can feed Plain Paper of weight: 64 to 90 gsm (17 to 28 lb.)

The printer can feed and print on media of the following sizes.

wxl (mm)

329 x 483

wxl (in.)

13 x 19

Media Size

Sheet Feeder Cassette

Standard

Manual Feed

Optional

YES

A3⁺(P)/Tabloid ⁺

A3 (P)

YES

297 x 420

223.5 x 355.6

210 x 297

11.7 x 16.5

8.8 x 14

A4⁺(P)

8.3 x 11.7

11.7 x 8.3

5.8 x 8.3

8.3 x 5.8

10 x 14.3

7.2 x 10.1

10.1 x 7.2

8.5 x 14

A4 (P)

YES

297 x 210

A4 (L)

148 x 210

A5 (P)

210 x 148

A5 (L)

257 x 364

B4 (P)

YES

182 x 257

B5 (P)

257 x 182

B5 (L)

215.9 x 355.6

228.6 x 337.8

215.9 x 279.4

279.4 x 215.9

241.3 x 104.77

220 x 110

LGL (P)

LTR+ (P)

LTR(P)

YES

9 x 13.3

8.5 x 11

YES

11 x 8.5

LTR (L)

COM. #10

9.5 x 4.1

8.7 x 4.3

8.3 x 245.6

9.5 x 14

210 x 6237mm (max.)

241 x 356 mm

279.4 x 431.8

216 x 279mm

Banner

Fabric Sheet

Tabloid

T-shirt Transfer

YES

11 x 17

YES

8.5 x 11

(P) Portrait

(

L) Landscape

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Printing area

When you create text or illustrations, be sure the margins around the edge

of the paper are at least as large as those described below.

To ensure the best print quality, use the printing areas recommended

below for each type of media. If your text or graphics are outside the

printing area and too close to the edge of the paper, this may result

in poor print quality such as staining near the edges.

For example, printing below the recommended area may produce stains on

the bottom edge of the paper or the envelope.

Printable area:

All media (not Fabric Sheet FS-101)

Printable Area (minimum)

Recommended Printing Area (minimum)

3.4 mm (0.13 in.)

3.0 mm (0.12 in.)

7.0 mm (0.28 in.)

3.4 mm (0.13 in.) (5 mm)

23.0 mm (0.91 in.) (28.0 mm)

29.0 mm (1.14 in.) * (28.0 mm)

* For A4 , LTR

Printable area: Fabric Sheet FS-101

Printable Area (minimum)

Recommended Printing Area (minimum)

6.4 mm (0.25 in.)

25.4 mm (1 in.)

6.4 mm (0.25 in.)

25.4 mm (1 in.)

20.5 mm (0.81 in.)

29.0 mm (1.14 in.)

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Printing area for envelopes

To ensure the best print quality, make sure printing on envelopes is well

within the printing area described below.

Printable Area (minimum)

Recommended Printing Area (minimum)

6.4 mm (0.25 in.)

3.0 mm (0.12 in.)

7.0 mm (0.28 in.)

6.4 mm (0.25 in.)

23.0 mm (0.91 in.)

29.0 mm (1.14 in.)

Printing area for Banner Paper

To ensure the best print quality, make sure printing on Banner Paper is well

within the printing area described below.

Plus 1 sheet

Max. 5940 mm (20 Sheets)

Printable area : Banner Paper

Printable Area (minimum)

Recommended Printing Area (minimum)

3.4 mm (0.13 in.)

3.0 mm (0.12 in.)

297.0 mm (11.69 in.)

3.4 mm (0.13 in.)

23.0 mm (0.91 in.)

297.0 mm (11.69 in.)

* Assumed that one sheet is added.

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Printing on Plain Paper and Bubble Jet Paper

Plain Paper (64~90 gsm) or Bubble Jet Paper LC-301 can be loaded in either

the sheet feeder or the paper cassette.

To load Plain Paper or Bubble Jet Paper in the paper cassette

Load a stack of paper in the paper cassette. (☞ 37)

■ The paper cassette can hold up to 250 sheets of Plain Paper or

Bubble Jet Paper.

■ Printing can be performed on either side of this paper so load either

side up or down.

To avoid paper jams, make sure the front edge of the stack is below the

tabs.

Make sure the paper guide is snug (not too tight) against the left side

of the stack.

Make sure the paper output receiver paper guide is set to the correct

mark for the paper size you are using.

Check the printer driver settings for this media (Print Mode, Paper

Size, etc.). If you are using Windows, refer to the Windows Print Guide

for details. If you are using a Macintosh computer, refer to the

Macintosh Print Guide for details.

During a long print job, do not allow the printed sheets to stack high-

er than 15 mm (about 1/2 inch or approximately 50 sheets).

To load Plain Paper or Bubble Jet Paper in the sheet feeder

Load a stack of paper in the sheet feeder. (☞ 44)

■ The sheet feeder can hold up to 100 sheets of Plain Paper or Bubble

Jet Paper.

■ Printing can be performed on either side of this paper so load either

side up or down.

To avoid paper jams, make sure the top of the stack is below paper

limit mark on the right side of the sheet feeder.

Make sure the paper guide is snug (not too tight) against the left side

of the stack.

Make sure the paper output receiver paper guide is set to the correct

mark for the paper size you are using.

Check the printer driver settings for this media (Print Mode, Paper

Size, etc.). If you are using Windows, refer to the Windows Print Guide

for details. If you are using a Macintosh computer, refer to the

Macintosh Print Guide for details.

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To handle printed sheets of Bubble Jet Paper

■ Prolonged exposure to direct sunlight may cause ink to fade, so avoid

exposing printed sheets to direct sunlight.

■ To store printed sheets for a long period, cover the printed side of each

sheet with one sheet of Plain Paper and store flat or in a plastic folder.

Printing on envelopes

European DL or US. Commercial No. 10 envelopes can be loaded in the

sheet feeder for automatic feed. Envelopes are loaded with the flap sides

down and the print side (address side up); printing cannot be done on the

flap side of an envelope. Envelopes cannot be loaded manually or in the

paper cassette.

■ You can stack up to 15 European DL or U.S. No. 10 envelopes in the sheet

feeder for automatic feeding.

■ The envelopes should not be bent or excessively curled.

■ Never attempt to load envelopes with plastic fasteners, string, or trans-

parent windows.

■ Use only standard European DL or U.S. Commercial No. 10 envelopes.

Avoid using envelopes with thick embossing, of extraordinary thickness,

or with other non-standard features.

To prepare the envelopes for loading

Prepare the envelopes for loading in the sheet feeder.

■ Stack the envelopes on a flat, clean surface. Press down firmly on

the edges to make the creases of the folds crisp. Press down around

the edges of the stack to expel air from inside the envelopes.

■ Bend the stack so it is slightly curled as shown below.

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■ Fan the envelopes to remove static cling.

■ Press down on the flaps in the centre of the stack.

■ Make sure the curl is removed from the envelope flaps.

To load envelopes in the sheet feeder

Lower the paper rest.

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Raise and lock the envelope guides on both sides of the sheet feeder.

Make sure all the envelopes are pointing in the same direction and that

no flaps are overlapping. With the flap sides down and the tops of the

envelopes pointing down, insert the stack of envelopes into the sheet

feeder.

You can perform printing only on the address side of the envelope;

never attempt to print on the flap side of an envelope.

Align the stack of envelopes with the right edge of the sheet feeder,

and slide the stack in until it stops.

Do not load more than 15 envelopes at a time. Make sure the top of

the stack is not above the load limit mark on the sheet feeder.

Do not exceed the line!

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Slide the paper guide on the sheet feeder until it reaches the left edge of

the stack.

Move the paper output receiver paper guide to the envelope mark

(

). If the paper output tray extension is out, push it in.

Check the printer driver settings for this media (Print Mode, Paper

Size, etc.). If you are using Windows, refer to the Windows Print Guide

for details. If you are using a Macintosh computer, refer to the

Macintosh Print Guide for details.

If you are printing addresses on the envelopes with large or thick let-

ters, remove each envelope as it is ejected from the printer. To

avoide smearing the ink, do not allow them to stack on the paper out-

put tray.

After printing on envelopes, always make sure that you lower the

envelope guides on both sides of the sheet feeder. If the envelope

guides are raised when printing with any media other than envelopes,

it will cause a paper jam or misfeed.

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Printing on High Resolution Paper

Use High Resolution Paper HR-101 to attain photo-realistic quality in print-

ing photographic images.

■ High Resolution Paper HR-101 can be loaded in the paper cassette or the

sheet feeder.

■ When you are printing with the Color BJ Cartridge BC-82 Photo, always

use High Resolution Paper HR-101. (☞ 83)

■ After opening a package of high resolution paper, store the unused sheets

in the original package on a flat surface away from direct sunlight.

Always store high resolution paper in a cool location of low humidity.

■ Always print on the whiter side of High Resolution Paper HR-101. Never

touch the print surface. Always handle high resolution paper by the

edges.

■ The cleaning sheet provided with each packet of High Resolution Paper

HR-101 cannot be used with this printer.

To load High Resolution Paper in the paper cassette

Load a stack of High Resolution Paper in the paper cassette. (☞ 37)

■ Load the stack with the print side (whiter side) down.

■ The paper cassette can hold up to 200 sheets of high resolution

paper.

To avoid paper jams, make sure the front edge of the stack is below the

tabs.

Make sure the paper guide is snug (not too tight) against the left side

of the stack.

Make sure the paper output receiver paper guide is set to the correct

mark for the paper size you are using.

Check the printer driver settings for this media (Print Mode, Paper

Size, etc.). If you are using Windows, refer to the Windows Print Guide

for details. If you are using a Macintosh computer, refer to the

Macintosh Print Guide for details.

To load High Resolution Paper in the sheet feeder

Load a stack of High Resolution Paper in the sheet feeder. (☞ 44)

■ Load the stack with the print side (whiter side) up.

■ The sheet feeder can hold up to 80 sheets of High Resolution Paper.

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To avoid paper jams, make sure the top of the stack is below the paper

limit mark on the right side of the sheet feeder.

Make sure the paper guide is snug (not too tight) against the left side

of the stack.

Make sure the paper output receiver paper guide is set to the correct

mark for the paper size you are using.

Check the printer driver settings for this media (Print Mode, Paper

Size, etc.). If you are using Windows, refer to the Windows Print Guide

for details. If you are using a Macintosh computer, refer to the

Macintosh Print Guide for details.

To handle printed sheets of High Resolution Paper

Prolonged exposure to direct sunlight may cause ink to fade, so avoid

exposing printed sheets to direct sunlight. To store printed sheets for a long

period, cover the printed side of each sheet with one sheet of Plain Paper

and store flat or in a plastic folder.

During a long print job, do not allow the printed sheets to stack high-

er than 15 mm (about 1/2 inch or approximately 40 sheets).

Printing on Glossy Photo Paper

Although the printer prints excellent colour on plain paper or bubble jet

paper, the glossy print surface of Glossy Photo Paper GP-301 reproduces

superior photo-realistic images.

■ Although Glossy Photo Paper GP-301 can be fed manually or from the

sheet feeder, feeding from the sheet feeder is recommended. Never

attempt to load Glossy Photo Paper GP-301 in the paper cassette.

■ To attain superior print quality with this media, use the Color BJ

Cartridge BC-82 Photo.

■ Before you use Glossy Photo Paper GP-301, read all the precautions print-

ed on the packet.

■ Always handle Glossy Photo Paper by the edges. Never touch the glossy

surface of the paper.

■ After opening a package of Glossy Photo Paper, store the unused sheets

in the original package on a flat surface away from direct sunlight.

Always store Glossy Photo Paper in a cool location of low humidity.

■ Always print on the glossy side of Glossy Photo Paper GP-301.

■ You can load up to 20 sheets of Glossy Photo Paper GP-301 in the sheet

feeder.

■ With this printer you do not need to use the loading support sheet pro-

vided with the package of Glossy Photo Paper GP-301.

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To load Glossy Photo Paper in the sheet feeder

Paper rest

Paper guide

Adjust the paper rest and

move the paper guide to the

mark for the size of the sheet

of Glossy Photo Paper.

On the left paper guide

raise the envelope guide

until you hear it lock in

place.

Envelope guide

Click!

On the right side, do not raise

the envelope guide. Make

sure that it is down.

Fan the sheets to remove

static cling then tap the stack

against a flat surface to align

the edges.

With the printing sides

(glossy sides) facing up,

align the sheets with

the right side of the

sheet feeder and insert

them straight into the

paper feed slot until

they stop. Always load

them vertically.

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Make sure the paper guide is snug (not too tight) against the left side

of the stack.

Adjust the paper output tray and the paper output tray extension for

the size of the stack then set the paper output receiver paper guide to

the mark for the size of the stack.

Check the printer driver settings for this media (Print Mode, Paper

Size, Media Type, etc.). If you are using Windows, refer to the Windows

Print Guide for details. If you are using a Macintosh computer, refer to

the Macintosh Print Guide for details.

If paper or special media jams or misfeeds during printing, refer to

Paper jams and double-feeding. (☞ 118, 122)

After printing on Glossy Photo Paper, always make sure that you

lower the envelope guide on the left side of the sheet feeder. If the

envelope guide is raised when printing with any media other than

Glossy Photo Paper or envelopes, this will cause a paper jam or mis-

feed.

To handle printed sheets of Glossy Photo Paper

If you are printing an image of especially high density, do not touch the

printed surface until it is thoroughly dry.

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Printing on Glossy Photo Cards

Glossy Photo Cards FM-101 can be loaded in the sheet feeder for automatic

feed to the printer. This media cannot be fed manually or loaded in the

paper cassette.

■ You can stack up to 20 sheets of Glossy Photo Cards FM-101 in the sheet

feeder for automatic feeding.

■ The sheets should not be bent or excessively curled.

■ If the cards are curled, bend them slightly in the direction opposite the

curl. Bend the cards carefully to avoid wrinkling their surfaces.

■ The borders allow you to print over the entire printing area of the sheet.

Do not separate the borders from the sheets at the perforations until after

printing.

■ To attain superior print quality with this media, use the Color BJ

Cartridge BC-82 Photo.

■ Before you use Glossy Photo Cards FM-101, read all the precautions

printed on the packet.

■ Always handle Glossy Photo Cards by the edges. Never touch the glossy

surface of the paper.

■ After opening a package of Glossy Photo Cards, store the unused sheets

in the original package on a flat surface away from direct sunlight.

Always store Glossy Photo Cards in a cool location of low humidity.

■ Always print on the glossy side of Glossy Photo Cards FM-101.

■ Always set Glossy Photo Cards upright (portrait orientation). Never load

them on their side (landscape orientation).

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To load Glossy Photo Card FM-101 in the sheet feeder

Lower the paper rest.

Raise and lock the

envelope guide on the

right side. On the left

side, do not raise the

envelope guide.

Make sure that it is

down.

Envelope

guide

Do not exceed the line!

Hold the stack with the

glossy side up and the wider

side pointing down.

Align the stack with the right

edge of the sheet feeder, and

slide the stack in until it

stops.

Make sure the top of the

stack does not exceed the

paper limit mark on the right

side of the sheet feeder.

Slide the paper guide on the

sheet feeder until it reaches

the left edge of the stack.

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Move the paper output receiver paper guide to the envelope mark

(

). If the paper output tray extension is out, push it in.

Check the printer driver settings for this media (Print Mode, Paper

Size, Media type, etc.). Refer to the Windows Print Guide for details.

The Glossy Photo Cards selection is not available in the current ver-

sion of the Macintosh printer driver for the BJC-8500. Printing on this

media with the Macintosh printer driver will not be available until the

Macintosh printer driver is revised for this purpose.

If paper or special media jams or misfeeds during printing, refer to

Paper jams and double-feeding. (☞ 118, 122)

After printing on Glossy Photo Cards, lower the right envelope guide.

If the right envelope guide remains up, this could cause a paper jam

when printing with other media.

To handle printed sheets of Glossy Photo Card

■ Allow the printed sheets to dry thoroughly before you attempt to remove

the borders at the perforations.

■ If you are printing sheets with ink of especially high density, never touch

the printed surface until it is thoroughly dry.

Printing area

When you use Glossy Photo Cards FM-101, size the image you want to print

slightly larger than the area on the card surrounded by the perforations, and

make sure the margins are at least as large as those described below. Do not

separate the borders from a card until after printing.

To ensure the best print quality, use the printing areas recommended

below. If your text or graphics are outside the printing area and too

close to the edge of the paper, this may result in poor print quality

such as staining near the edges.

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119.6 mm

31.8 mm

9 mm

Perforations

Printable area:

Printable Area (minimum)

9 mm

5.1 mm (2.01 in.)

28 mm (11.02 in.)

216 mm

152.4mm

101.6 mm

31.8 mm

Size after removing perforations : 101.6 mm (4 in.) x 152.4 mm (6 in.)

Printing on Transparencies

Use Transparency CF-102 to create presentations for overhead projectors

(OHP).

■ Transparency CF-102 can be loaded manually or in the sheet feeder. Do

not attempt to feed Transparencies from the paper cassette. Up to 50

Transparencies can be loaded in the sheet feeder.

■ Before you use Transparency CF-102, read all the precautions printed on

the packet.

■ Do not attempt to print on photocopy Transparencies. Photocopy trans-

parencies do not absorb ink well and this causes the ink to run and smear.

■ Always handle Transparencies by the edges. Never touch the surface of

the Transparency.

■ After opening a package of transparencies, store the unused sheets in the

original metallic package on a flat surface away from direct sunlight.

Always store transparencies in a cool location of low humidity.

■ You can print on either side of a transparency.

To load Transparencies in the sheet feeder

Load a stack of Transparencies in the sheet feeder. (☞ 44)

■ The sheet feeder can hold up to 50 transparencies.

■ You can print on either side of this media.

■ We recommend loading one sheet of plain paper behind the last

transparency in the stack.

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To avoid paper jams, make sure the top of the stack is below the paper

limit mark on the right side of the sheet feeder.

Make sure the paper guide is snug (not too tight) against the left side

of the stack.

Make sure the paper output receiver paper guide is set to the correct

mark for the paper size you are using.

Check the printer driver settings for this media (Print Mode, Paper

Size, etc.). If you are using Windows, refer to the Windows Print Guide

for details. If you are using a Macintosh computer, refer to the

Macintosh Print Guide for details.

To handle printed Transparencies

Start printing with your software application.

Remove each printed sheet from the paper output tray as it is ejected

from the printer. Do not allow printed Transparencies to stack up on

the paper output tray.

Before you handle the printed sheets, allow the ink to dry thoroughly.

Drying requires about 15 minutes.

After the Transparencies have dried, cover the printed side with a sheet

of plain paper to prevent the printed sheets from sticking together.

If you intend to store the printed Transparencies in a clear plastic fold-

er, insert one sheet of plain paper between the plastic cover and the

printed surface of the transparency to prevent the cover and printed

surface from sticking together.

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Printing on High Gloss Photo Film

High Gloss Photo Film HG-201 is specially designed to reproduce photo-

graphic images with photo-realistic quality in lustrous colour. For superior

print quality, use the Color BJ Cartridge BC-82 Photo. (☞ 83)

■ Before you use High Gloss Photo Film HG-201, read all the precautions

printed on the packet.

■ Always print on the glossy side of High Gloss Photo Film HG-201.

To load High Gloss Photo Film in the sheet feeder

Load one sheet of High Gloss Photo Film in the sheet feeder. (☞ 44)

■ Raise the paper support before you load the sheet.

■ High Gloss Photo Film HG-201 must be loaded one sheet at a time.

■ Make sure the glossy side is up when you load the sheet in the sheet

feeder. Print only on the glossy side of High Gloss Photo Film.

To ensure that the print surface is up, insert the film vertically

with the cut corner at the upper right, or insert it horizontally

with the cut corner at the upper left.

Make sure the paper guide is snug (not too tight) against the left side

of the sheet.

Make sure the paper output receiver paper guide is set to the correct

mark for the paper size you are using.

Pull out the paper output tray.

Check the printer driver settings for this media (Print Mode, Paper

Size, etc.). If you are using Windows, refer to the Windows Print Guide

for details. If you are using a Macintosh computer, refer to the

Macintosh Print Guide for details.

To handle printed sheets of High Gloss Photo Film

■ If you are printing sheets with ink of especially high density, never touch

the printed surface until it is thoroughly dry.

■ Prolonged exposure to direct sunlight may cause ink to fade, so avoid

exposing printed sheets to direct sunlight. To store printed sheets for a

long period, cover the printed side of each sheet with one sheet of Plain

Paper and store flat or in a plastic folder.

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Printing on Banner Paper

Follow this procedure to print on Banner Paper. Banner Paper is identical in

composition to Canon Bubble Jet Paper LC-301, another media that achieves

excellent results with this printer.

In order to set up a print job on Banner Paper, you must decide on the num-

ber of sheets you need. You can execute the print job on two to 20 sheets.

The drawing below illustrates the maximum printing area for Banner Paper.

Max. 5940 mm (20 Sheets)

(Plus 1 sheet)

210 mm

A4 size

To cut the length of Banner Paper

Before you load Banner Paper in the printer, count the number of sheets

you need, add one sheet and separate the strip from the main stack after the

extra sheet. This last sheet ensures that the last sheet being printed remains

straight on the platen.

Always apply this “plus one” rule when preparing Banner Paper for a

print job.

■ If you want to print two sheets, pull off a strip of three sheets, and so on.

■ If you want to print a banner of maximum length (20 sheets), pull off a

strip of 21 sheets.

To load Banner Paper

Move the paper guide toward the side of the stack until it is slightly

wide of the mark for the size of the Banner Paper you are going to

load.

Check the envelope guides on the left and right sides of the sheet feed-

er and make sure they are down and locked.

If the paper rest is up, push it down.

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Adjust the paper output receiver for Banner Paper.

Set the receiver paper guide to B5.

■ If the upper paper cassette is extended, push in the paper output

tray extension.

■ If the upper paper cassette is not extended, pull out the paper out-

put tray and push in the paper output tray extension.

Count the number of sheets you need for the print job, add one, and

separate the strip of Banner Paper after the extra sheet.

You can print on a strip up to 20 sheets long (20+1).

Make space at the back of the printer for the stack of paper to be fed

into the sheet feeder.

Make space in front of the printer so the printed strip of Banner Paper

can hang straight over the edge of the work table.

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Make sure the area around the front of the printer is free of obstacles

that could stop the printed sheets from coming straight out of the

printer.

Align the first sheet of paper with the right edge of the sheet feeder

and slide it into the printer until it stops.

Adjust the position of the paper guide to the edge of the paper until it

is snug (not too tight).

Gently fold the paper down at the first crease.

Open the application you are going to use to print.

From the File menu select Print. Then use the printer driver to set up

the print job.

■ For Paper Feed Method, select Automatic Feed.

■ For Paper Size, select Banner.

■ For Media, select Plain Paper.

■ For the number of Copies, always enter 1. If you enter any other

number, the sheets may not print in the correct order.

Other options will depend on the software and operating system you

are using. For details, see your software application instructions.

Click OK or Print to start the print job.

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To care for printed Banner Paper

Do not allow the printed sheets to fold up as they come out of the

printer.

Allow the printed sheets of Banner Paper to come straight out of the

printer.

Make sure the area around the front of the printer is free of obstacles

that could stop the printed sheets from coming straight out of the

printer.

Check the progress of the print job frequently and make sure the strip

of printed sheets is coming out of the printer is straight.

To handle printed sheets of Banner Paper

■ Prolonged exposure to direct sunlight may cause ink to fade, so avoid

exposing printed sheets to direct sunlight.

■ To store printed sheets for a long period, cover the printed side of each

sheet with one sheet of Plain Paper and store flat or in a plastic folder.

Printing on T-Shirt Transfers

Follow the steps below to load and print on T-Shirt Transfer TR-201. T-Shirt

Transfers can be used to transfer a design onto cotton or polyester-cotton

blend fabric. First you print a design on the transfer sheet then you use a

hot iron to transfer the pattern to the T-shirt.

■ For detailed instructions about ironing on the transfer after it is printed,

please refer to the instructions you received with your pack T-Shirt trans-

fers.

■ T-Shirt Transfer TR-201 is available in two sizes: A4 and A3. You can use

either size with this printer.

■ Load T-Shirt Transfer TR-201 in the sheet feeder or manually. Do not

attempt to load a T-Shirt Transfer in the paper cassette.

■ To avoid jams, smearing and other problems, never open the top cover

during printing.

■ If you are printing an image of especially high density, do not touch the

printed surface until it is thoroughly dry.

■ Always handle T-Shirt Transfers by the edges. Never touch the surface of

the Transfer, especially if your hands are wet.

Create the design with your software application program.

For best results, we recommend using light colours.

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Open the printer driver and perform the required settings.

■ On the Paper control tab, set the Paper Size to A4 (or A3).

■ Set the Media Type to T-Shirt Transfer.

■ Check the Paper Feed setting and make sure that it is set to Auto

Sheet Feeder if you are using the sheet feeder or Manual if you are

feeding manually.

Extend the paper rest and paper output tray.

Load the T-Shirt Transfer in the printer.

The print side must be face up so hold the T-Shirt Transfer with the

printed green lines face down.

Execute the print job. After the printed sheet is ejected from the printer,

move it to a clean location and allow it to dry.

For detailed instructions about cutting and transferring the design to

a T-shirt, refer to the instructions you received with your T-Shirt

Transfer TR-201 packet.

Printing on Fabric Sheet

Follow the steps below to load and print on Fabric Sheet. For precautions

and handling procedures, read the instructions included in the Fabric Sheet

FS-101 kit.

■ Fabric Sheet FS-101 must be loaded manually. Do not attempt to load

Fabric Sheet in the sheet feeder or the paper cassette.

■ To avoid jams, smearing and other problems, never open the top cover

during printing.

■ Handle Fabric Sheet FS-101 by the edges. Never touch the surface of

Fabric Sheet, especially if your hands are wet or dirty.

Move the paper output receiver guide to the B4 mark on the paper out-

put receiver.

Start your software application.

Open the BJC-8500 printer dirver and select the appropriate settings for

Paper Size, Media Type, Quality, and Paper Feed. For details refer to

the Windows Print Guide or the Macintosh Print Guide.

Click OK to close the printer driver.

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Click the OK button to start the print job.

When you are prompted to insert the Fabric sheet, hold the sheet with

the rough print side up and the sealed end toward the printer. Align

the sheet with the left edge of the manual feed slot then insert it into

the printer until it stops.

Rough cloth side up

Insert the sealed edge into the

manual feed slot.

Hold the sheet in place for about 2 or 3 seconds. Wait for the printer to

grab the sheet, then release it.

If the printer does not grab the sheet and feed correctly, push the

sheet into the manual feed slot and wait until the printer grads it.

If the sheet will not partially feed, place one sheet of A4 paper

beneath the sheet and try again.

Make sure the leading

edges are aligned.

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If a paper jam occurs during manual feeding, open the top cover of

the printer.

Press and hold down the paper release lever, then pull the sheet for-

ward or backward to remove it from the manual feed slot.

Paper release lever

If you are printing sheets with ink of especially high density, never

touch the printed surface until it is thoroughly dry.

For washing and ironing instructions, refer to the instructions you

received with the Fabric Sheet package. However, you do not need to

perform the colour fixing procedure.

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Using manual feed

Thick paper (max. 0.25 mm) must be fed manually for printing. Any type of

media can be fed manually for printing, so if you experience minor difficul-

ties like media sticking together in high humidity and misfeeding, you can

always use manual feeding.

Make sure the paper output receiver paper guide is set to the correct

mark for the size of the media you are going to feed manually.

If you are feeding a sheet larger than A4 or Letter size, extend the

paper output tray extension.

Start your software application.

Open the BJC-8500 printer driver.

Select the appropriate settings for Paper Size and Media Choice. For

Paper Source, you must select Manual Feed. For details refer to the

Windows Print Guide or the Macintosh Print Guide.

Click OK to close the printer driver and return to the Print dialog box.

Click the OK button to start the print job.

When you are prompted to insert the sheet, align the sheet with the left

edge of the manual feed slot and insert it into the printer until it stops.

Hold the sheet in place for about 2 or 3 seconds. Wait for the printer to

grab the sheet, then release it.

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If a paper jam occurs during manual feeding, open the top cover of

the printer. Press and hold down the paper release lever, then pull the

sheet forward or backward to remove it from the manual feed slot.

Paper release lever

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Installing Color BJ Cartridge BC-82 Photo

To attain superior quality in printing photographic images, use the Canon

Color BJ Cartridge BC-82 Photo with one of the following media.

■ Glossy Photo Paper GP-301

Designed to produce produce superior results in printing photographic

images.

■ Glossy Photo Cards FM-101

Designed to produce superior results in printing photographic images.

■ High Resolution Paper HR-101

Designed to produce near-photographic quality print output with photo-

graphic images as well as sharp and vivid graphics.

■ High Gloss Photo Film HG-201

High Gloss Photo Film HG-201 is specially designed for printing colour

photographic images with the Color BJ Cartridge BC-82 Photo to produce

lustrous, photo-realistic colours.

The Color BJ Cartridge BC-82 Photo is installed on the left side of the

cartridge holder. If a Black BJ Cartridge BC-80 is installed, it must be

removed and stored in the BJ Cartridge Container.

To remove and store the black BJ Cartridge

Press the POWER button to switch on the printer.

Open the top cover.

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Press the REPLACE button. The cartridge holder moves to the left side

of the printer.

Raise the cartridge lock lever on the left side of the cartridge holder.

PUSH

Lift the entire BJ Cartridge (print head and ink tanks together) out of

the cartridge holder.

BCI-61Y

BCI-61C

PUSH

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Store the Black BJ Cartridge BC-80 in the left slot of the BJ Cartridge

Container SB-80.

Make sure the print heads are pointing down into the recess provid-

ed for them at the back of the container.

Make sure the BJ Cartridge is snug and seated correctly in the contain-

er. Then close the lid of the container and shut it completely.

Unwrap a Color BJ Cartridge BC-82 Photo and remove the protective

cap.

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Insert the Color BJ Cartridge BC-82 Photo in the left cartridge holder.

Hold the BJ Cartridge as shown in the illustration, matching the guides

at the bottom of the cartridge with the grooves in the cartridge holder.

Set the BJ Cartridge in place then press down firmly until it locks in

place.

PUSH

Firmly press down the left lock lever to lock the colour BJ Cartridge in

place.

If the BJ cartridge is not locked in place when printing begins, this

could cause an error. To clear such an error, re-install the BJ

Cartridge correctly and press the POWER button to turn the printer

off, then press it again to turn the printer on.

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To install the photo ink tanks

The ink tanks must be installed in the BJ Cartridges in the order

described below. As you insert each ink tank, match its colour with

the colour key above the cartridge holder.

Collect the three BCI-8P ink tanks.

Ink Tank BCI-8PM Photo

Ink Tank BCI-8PBK Photo

Ink Tank BCI-8PC Photo

Pick up the Ink Tank BCI-8PM (Magenta) and remove the shrink-wrap

and orange protective cap. Grip the end of the orange film strip ①and

pull it away to tear open the shrink-wrap. Make sure you remove all

the shrink-wrap from the ink tank.

①

Do not remove this label!

While pressing on the orange protective cap ②, turn it in the direction

of the arrow.

②

After you remove the protective cap, discard it immediately.

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After the protective caps have been removed:

■ Install each tank as quickly as possible to prevent the ink from dry-

ing out.

■ Handle the BCI ink tanks carefully to prevent staining your hands

or clothing.

■ To prevent interference with the ink flow from the BCI ink tanks,

never touch the open ink port of an ink tank.

■ Discard the protective cap immediately and never attempt to reat-

tach a cap after it has been removed.

■ When you install each ink tank, match the ink tank colour with the

colour key above the cartridge holder, and match the colour on the

seal in the ink tank slot with the colour of the ink tank that you are

installing.

Install the Ink Tank BCI-8PM Photo in the empty right slot of the BJ

Cartridge. Gently lower the ink tank straight down into the right slot.

PUSH

Make sure the magenta ink tank is in the correct slot, then press down

gently until you hear it click in place.

Insert the two remaining ink tanks.

Pick up the Ink Tank BCI-8PBK (Black) and remove the shrink-wrap

and orange protective cap.Then insert it into the centre slot of the BJ

Cartridge. Press down the ink tank until you hear it lock in place.

Pick up the Ink Tank BCJ-8PC Photo (Cyan) and remove the shrink-

wrap and orange protective cap. Then insert it into the left slot of the

BJ Cartridge. Press down the ink tank until you hear it lock in place.

PUSH

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Check the ink tanks you just installed and make sure they are installed

in the correct slots. Press down on each each ink tank to make sure that

it is locked in place.

Color BJ Cartridge BC-82 Photo Color BJ Cartridge BC-81

Ink Tank BCI-8PC Photo

Ink Tank BCI-8PBK Photo

Ink Tank BCI-8PM Photo

Ink Tank BCI-8Y

Ink Tank BCI-8C

Ink Tank BCI-8M

Close the top cover. The cartridge holder moves to the home position.

The printer is now ready for operation.

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Changing BJ cartridges

Follow this procedure to exchange the Black BJ Cartridge BC-80 and the

Color BJ Cartridge BC-82 Photo.

■ After completing a print job with the Black BJ Cartridge BC-80, exchange

it with the Color BJ Cartridge BC-82 Photo.

■ To prolong the life of the Color BJ Cartridge BC-82 Photo, use it only for

special print jobs with High Resolution HR-101 or High Gloss Photo Film

HG-201. For routine print jobs, reinstall the Black BJ Cartridge BC-80.

Press the POWER button to switch on the printer.

Open the top cover.

Press the REPLACE button. The cartridge holder moves to the left side

of the printer.

Raise the cartridge lock lever on the left side of the cartridge holder.

PUSH

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Lift the entire BJ Cartridge (print head and ink tanks together) out of

the cartridge holder.

BCI-61Y

BCI-61C

PUSH

Open the BJ Cartridge Container SB-80 and store the removed car-

tridge in it.

■ If you have removed the black BJ Cartridge, insert it in the left side

①of the storage container.

■ If you have removed the colour BJ Cartridge photo, insert it in the

right side ②of the storage container.

②

①

Make sure the BJ Cartridge is snug and seated correctly in the storage

container.

From the BJ Cartridge Container SB-80 remove the BJ Cartridge that

you want to install. Then close the lid of the container and shut it com-

pletely.

Insert the BJ Cartridge to be installed in the cartridge holder. Press

down firmly on the BJ Cartridge to make sure that it is locked in place.

Lower the cartridge lock lever to lock the BJ Cartridge in place.

Close the top cover. The printer is now ready for operation.

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Printer maintenance

This section describes important procedures required to maintain the per-

formance of the printer. Here we will show you how to:

■ Replace ink tanks

■ Test print head performance

■ Clean the print heads

■ Replace a BJ Cartridge

■ Clean the printer

■ Store BJ Cartridges in the BJ Cartridge Container SB-80

Replacing an ink tank

Follow these general guidelines for replacing ink tanks:

■ When the ink supply in an ink tank becomes low, the printer will beep, a

message will appear on the screen, and the ERROR lamp will light. If

you want to continue the print job with the nearly depleted ink tank,

press the RESUME button. Replace the ink tank as soon as possible.

If you are using a network, an error message will not appear but the

printer will beep and the ERROR lamp will light when an ink tank

runs low.

■ The print heads should be cleaned every time an ink tank is replaced.

■ After your replace an empty ink tank, the printer will start print head

cleaning automatically. However, if you replace a partially full ink tank,

or if you remove a partially full ink tank and insert it again, the printer

may not start print head cleaning automatically.

■ After you insert an ink tank, close the top cover or press the REPLACE

button to move the BJ Cartridge holder to the home position.

■ After the cartridge holder moves back to the home position, always check

the POWER lamp and make sure that it is blinking to indicate that print

head cleaning has started. If the POWER lamp does not start flashing,

start print head cleaning with the operation panel. (☞ 98)

Remove an ink tank only after it has run out of ink. To avoid printing

problems, do not remove ink tanks unnecessarily.

Press the POWER button to turn on the printer

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Open the top cover.

Press the REPLACE button near the centre of the printer. The cartridge

holder moves to the left side of the printer.

Remove the empty ink tank from the BJ Cartridge. Push in on the plas-

tic lock on the ink tank to release it then lift it up out of the BJ

Cartridge.

PUSH

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Note the type of ink tank you have removed and select an identical

replacement.

Discard the empty ink tank immediately.

Never attempt to refill and reuse an empty ink tank.

Pick up the new ink tank and remove the shrink-wrap and orange pro-

tective cap.

Grip the end of the orange film strip ①and pull it away to tear open

the shrink-wrap. Make sure you remove all the shrink-wrap from the

ink tank.

①

Do not remove this label!

While pressing on the orange protective cap ②, turn it in the direction

of the arrow. After you remove the protective cap, discard it immedi-

ately.

②

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Insert the new ink tank into the empty slot of the BJ Cartridge. Press

down gently on the top of the ink tank until you hear it lock in place.

PUSH

Close the top cover.

After you close the top cover, the printer should automatically start

cleaning the printer heads.

If you do not hear the printer cleaning the print heads after you close

the top cover, use the operation panel to start print head cleaning.

(☞ 98) The print heads should be cleaned after you replace an ink

tank.

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Maintaining print quality

This section shows you how to test and clean the print heads and replace

ink tanks or BJ Cartridges when required. You should always check the

results of your printouts to detect signs of a deterioration in print quality.

Specifically, you should look for these signs of diminished performance:

■ Broken lines in graphic images or broken characters in text

■ Light areas in areas filled with colour

■ Light or white vertical streaking in the image

Printing a Nozzle Check Pattern

Print a Nozzle Check Pattern so you can check the operation of the print

heads.

Printing the Nozzle Check Pattern consumes ink, so print one only

when you see fading, streaking, or other signs of uneven printing on

a page.

Insert one sheet of A4 or Letter paper into the sheet feeder.

Do not use a paper size smaller than A4 or Letter.

Switch off the printer and wait a few seconds.

Press down and hold the POWER button until you hear one beep. The

Nozzle Check Pattern print begins.

Check the results of the Nozzle Check Pattern. (☞ 97)

You can also start printing the Nozzle Check Pattern with the printer

driver. For details, refer to the Windows Print Guide or Macintosh

Print Guide. Before you start a Nozzle Check Pattern, make sure

the paper cassette is loaded with A4 or Letter size paper.

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How to use the Nozzle Check Pattern

Check the areas of the Nozzle Check Pattern described in the sample below.

Where To Check

Nozzle Check Pattern for Standard Colour Set

The patterns below should be sharp,

not speckled or blurred.

(Standard Black and colour BJ Cartridges)

BJC-8500 Ver.

Abnormal pattern 1: Clogged nozzles

Abnormal pattern 2: Ink out

Nozzle Check Pattern for Photo Colour Set

(Photo and colour BJ Cartridges)

BJC-8500 Ver.

Abnormal pattern 3: Ink Optimizer out

Abnormal

Normal

If any portion of the Nozzle Check Pattern is abnormal, clean the print

heads. (☞ 98)

Printer maintenance

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Cleaning the print heads

This section shows you how to start print head cleaning with the RESUME

button on the printer operation panel. For details about starting print head

cleaning with the printer driver, see the Windows Print Guide or the

Macintosh Print Guide.

■ Print head cleaning consumes ink, so perform print head cleaning only

after you notice a deterioration in the quality of printed pages or when

the Nozzle Check Pattern is abnormal. (☞ 97)

■ Before you begin, make sure both the printer and the computer are

switched on.

■ Print head cleaning is performed with the BJ Cartridges mounted in the

printer. Never remove the BJ Cartridges from the cartridge holder in an

attempt to clean them manually.

■ You can also execute print head cleaning with the printer driver. For

details, see the Windows Print Guide or the Macintosh Print Guide.

Make sure the printer is switched on.

Press and hold down the RESUME button for over three seconds and

release after the printer beeps once.

To check the print heads, print a Nozzle Check Pattern. (☞ 96)

If the results of the Nozzle Check Pattern are not satisfactory, repeat

print head cleaning then print another Nozzle Check Pattern.

Repeat print head cleaning and printing the Nozzle Check Pattern

until the test pattern is safisfactory.

After five repetitions of alternately cleaning the print heads and print-

ing the Nozzle Check Pattern, if the results of the Nozzle Check

Pattern are still not satisfactory, replace the BJ Cartridge. (☞ 99)

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Replacing a BJ Cartridge

Replace a BJ Cartridge only after you have cleaned the print head and

determined that the BJ Cartridge is not operating correctly based on the

results of the Nozzle Check Pattern. (☞ 97) If the Nozzle Check Pattern is

abnormal and none of the ink tanks is empty, replace the BJ Cartridge.

Check the Nozzle Check Pattern to see which print head is not operat-

ing properly.

If the colour patterns are not normal, the colour BJ Cartridge on the

right must be replaced.

If the black patterns are not normal, the black BJ Cartridge on the left

must be replaced.

Open the top cover.

Press the REPLACE button. The cartridge holder moves to the left side

of the printer.

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Unlock the BJ Cartridge that needs to be replaced.

■ If you are going to replace the black BJ Cartridge, raise the cartridge lock

lever on the left side of the cartridge holder.

■ If you are going to replace the colour BJ Cartridge, raise the cartridge

lock lever on the right side of the cartridge holder.

PUSH

Lift the entire BJ Cartridge (print head and ink tanks together) out of

the cartridge holder and set it aside.

BCI-61Y

BCI-61C

PUSH

Unwrap the new BJ Cartridge and remove the orange protective cap.

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Install the BJ Cartridge in the cartridge holder.

Lower the cartridge lock lever to lock the BJ Cartridge in place.

PUSH

Printer maintenance

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Remove the ink tanks from the old BJ Cartridge and install them in

the new BJ Cartridge installed in the printer.

■ Remove each ink tank and install it in the same slot of the new BJ

Cartridge. The ink tanks must be installed in the correct slot.

Standard Colour Set

Black BJ Cartridge BC-80 Color BJ Cartridge BC-81

Ink Optimizer Tank BCI-8WF

Ink Tank BCI-8BK

Ink Tank BCI-8Y

Ink Tank BCI-8C

Ink Tank BCI-8M

Photo Colour Set

Color BJ Cartridge BC-82 Photo Color BJ Cartridge BC-81

Ink Tank BCI-8PC Photo

Ink Tank BCI-8PBK Photo

Ink Tank BCI-8PM Photo

Ink Tank BCI-8Y

Ink Tank BCI-8C

Ink Tank BCI-8M

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■ Press down on each ink tank until you hear it click and lock in

place.

PUSH

Close the top cover.

After you close the top cover, the printer should automatically start

cleaning the print heads.

After you replace the ink tanks, you must align the print heads. (☞ 49)

Printer maintenance

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Cleaning the printer

To maintain the high performance of the printer, clean inside and outside

the printer at least once a week.

■ Before you clean the printer, always turn the printer off and disconnect it

from the power outlet.

■ After you turn off the power and disconnect the printer, let the printer

cool down before you clean it.

■ To avoid damage to the printer surface, never use thinner, benzene, ace-

tone, or any other type of organic liquid cleaner to clean the printer.

■ Never attempt to any cleaning procedure other than the procedure

described below.

Turn off the printer and disconnect it from the power mains. Allow the

printer to cool down for about 5 minutes.

Open the top cover.

Inspect the interior of the printer for paper dust and ink stains, espe-

cially around the platen.

Use a soft, dry cloth to gently wipe clean the interior of the printer.

Then close the top cover.

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Remove the paper output receiver and wipe it clean with a soft, dry

cloth.

Use a soft, dry cloth to wipe and clean the paper output receiver inser-

tion slot. Then re-install the paper output receiver.

Wipe and clean the exterior surfaces of the printer.

Printer maintenance

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Using the BJ Cartridge container

The BJ Cartridge Container SB-80 can store two BJ Cartridges when they are

not in use to prevent them from drying out.

Press in on the tab and open the lid of the container.

With the labels facing up and the print head down, place the BJ

Cartridge in the container.

■ The Black BJ Cartridge BC-80 is inserted in the left slot.

■ The Color BJ Cartridge BC-82 Photo is inserted in the right slot.

Close the container lid and press down gently until you hear it lock.

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Moving the printer

Follow the procedure below to prepare the printer for transport.

Before you move the printer, you must remove the ink tanks to avoid

shocks and vibrations which could cause them to leak.

Open the top cover and press the REPLACE button. The cartridge

holder moves to the left side.

Remove the ink tanks from the BJ Cartridges and place them in vinyl

bags.

Close the top cover. The cartridge holder moves back to the home posi-

tion after you close the top cover.

You have just removed the ink tanks so this will cause the printer to

sound a warning. Ignore this warning.

Press the POWER button to switch the printer off.

Always switch the printer off by pressing the POWER button. After

you switch the printer off, wait for the printer to cap the print heads

before you disconnect the power cord. This ensures that the print

heads will not dry out.

The BJ Cartridge holder locks automeatically so you do not have to

tape the cartridge holder to hold it in place.

Disconnect the power cord from the power outlet and the printer.

Disconnect the printer cable from the printer and computer.

Remove the paper from the sheet feeder and push down the paper rest.

Printer maintenance

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Remove the paper output receiver ① and all paper cassettes ②.

Always remove the paper output receiver and paper cassettes before

you move the printer.

①

②

If you have installed the optional cassette, make sure you remove

both cassettes before you move the printer.

Pack the printer in the original packing material that you saved when

you unpacked the printer.

① Insert the packing into the sheet feeder.

② Tape the paper rest, top cover and paper output receiver.

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Some advice about colour printing

The BJC-8500 printer is a powerful colour printer. If this is your first colour

printer, read this section for some tips on using colour effectively.

With colour you can strengthen the visual impact of your reports, memos

and presentations. Colour captures your readers’ attention, holds their inter-

est, and increases their understanding of your message. To use colour effec-

tively, you do not have to be a professional artist or graphic designer. But

you do need a software application that supports colour printing, and you

have to spend a little time planning your layout and thinking about how to

use colour to highlight important information. Without careful planning,

you might overuse colour and actually detract from the content of your doc-

ument.

Selecting paper or other print media

The print media that you select is important. Here are some recommenda-

tions to help you with print media selection.

■ For superior quality in printing photographic images, especially images

that require fine colour gradation, install the Color BJ Cartridge BC-82

Photo and use High Gloss Photo Film HG-201 or High Resolution Paper

HR-101.

■ Plain copier paper also works well with colour printing. The Black BJ

Cartridge BC-80 contains the newly developed Ink Optimizer BCI-8WF

which contains ink that the extremely water-resistant and produces

robust colour, even on Plain Paper.

■ For OHP presentations, use only Canon Transparency CF-102 or similar

Transparencies designed for ink jet printing. Do not use normal copier

Transparencies because they do not absorb ink well and this causes the

ink to run.

■ For printing envelopes, use only U.S. No. 10 (9.5 x 4”) or European DL

(220 x 110 mm).

Understanding your software application's capabilities

Know how your software application operates and be sure you understand

its capabilities and limitations. On the hardware side, the ability of your

monitor to display colour is limited by the number of colours that your soft-

ware application can supply.

You cannot display or print a colour that your software application

does not supply.

Your printer can produce up to 16.7 million different colours, but the actual

number of colours that you can print is determined by your software appli-

cation. The software application may be restricted to:

Some advice about colour printing

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■ Eight basic colours: red, green, blue, cyan, yellow, magenta, black, white.

■ Some basic colours, but with a limited number of shades of those colours

created by adding white or using different patterns.

■ Some basic colours, plus custom colours like mixing yellow and blue for

green. Your software application may offer a number of colour control

functions like dithering, intensity, or hue.

■ Dithering. Creates colours with patterns of alternating dots. For example,

an alternating red and white dither pattern can create pink. Many dither-

ing methods are available. For details, see your software application doc-

umentation.

■ Intensity (saturation). Allows you to adjust the depth of a colour if the

printout appears lighter or darker than the image on the monitor. For

details, see your software application documentation.

■ Hue. Allows you to change the gradation in the colour spectrum and

change colour results. For example, you can adjust the hue of red to make

it more purple. For details, see your software application documentation.

Your computer monitor and colour

Determine what type of monitor and display board you are using. These

items are classified by their resolution and the number of different colours

that they can display. As a general rule, the higher the resolution of a moni-

tor, the more colours it can display.

The following factors may affect how well the colour on your printed page

matches the colour image on the monitor:

■ Monochrome monitors can display no colours. Older CGA colour moni-

tors can produce only a small number of colours at low resolution.

Newer colour monitors with high resolution can display more colours.

■ For colour display, monitors create colours by combining red, green, and

blue at different intensities. For colour printing, printers combine cyan,

yellow and magenta by overlaying dots in a variety of combinations with

varying amounts of ink to create virtually any colour. Because monitors

and printers use very different methods to create colour, achieving and

image and the image on the monitor may be difficult in some cases.

■ We have optimized the operation of your printer to achieve the best

match of printed output with popular monitors. Yet you may still find

certain colours difficult to match exactly.

■ To maximize the colour matching capabilities of your printer, you should

use a monitor with a 24-bit colour monitor display board. For details

about your monitor’s ability to display colour, refer to the documentation

that came with your monitor.

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Printing speed and colour

Printing in colour affects the speed with which the printer creates an image.

Many factors affect printing speed:

■ Choice of colour and the number of colours on a page

■ Computer processing speed

■ Amount of computer memory available

■ The software application

■ Complexity of the page being printed

■ Coverage (the amount of the page covered by ink)

■ Print options selected in the print setup feature

■ Resolution selected for printing with the print setup feature

■ The print mode that you are using

■ Whether or not a print spooling program is being used

To improve printing speed, try one of the following measures:

■ Increase the amount of memory in your computer

■ To free more memory space, use only one software application at a time

in a multi-task environment

■ Limit the number of colours used on a page

■ Limit the number of colours to the primary colours: black, cyan, magenta,

yellow

■ When you are in a hurry, use draft mode printing

■ Print drafts in black only, or use draft colour mode. This will speed up

printing and reduce your colour BJ Cartridge ink consumption

Be sure to review the problems associated with colour printing

described under Troubleshooting. (☞ 113)

Some advice about colour printing

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Cost and colour

Printing in colour costs more than printing in black. To reduce the cost of

colour printing, follow these guidelines:

■ If possible, do not add colour to your graphics (especially fills) until you

are ready to print the final version of the drawing.

■ Instead of fill, you can set the option to fill coloured hatch patterns. Hatch

patterns require less ink for printing.

■ Use lighter colours created with more white space. For example, use pink

instead of dark red. The printer does not produce white ink; it creates

lighter colours by alternating colour dots and white dots so the lighter

colours consume less ink.

■ Avoid using full colour backgrounds. If you have to use a full colour

background, do not set the background for colour until you are ready for

the final printing.

■ Use the primary colours: black, cyan, magenta and yellow. Complex

colours like red or blue, require more than one primary colour and con-

sume more ink.

■ Some software applications allow you to condense several pages of data

onto one page for draft printing. If this mode is available, use it for view-

ing and draft printing to reduce ink consumption.

■ When the BJ Cartridge is set for Black/ Colour printing in the printer dri-

ver, install and use the Black BJ Cartridge BC-80 and the Color BJ

Cartridge BC-81.

■ Use the Color BJ Cartridge BC-82 Photo only for special print jobs that

require higher quality like colour photographic images. For other print

jobs, use the Black BJ Cartridge BC-80 and the Color BJ Cartridge BC-81.

■ The Ink Optimizer is used only for printing on Plain Paper and is not

used for print jobs on special media like Transparencies, High Resolution

Paper, and so on.

■ If you select draft mode for a print job with the Black BJ Cartridge BC-80

installed, the print job will use only the black ink of the Ink Tank BCI-8BK

and not the ink in the Ink Optimizer Tank BCI-8WF.

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Troubleshooting

This section helps you solve problems with the printer.

If the printer is making strange noises, emitting smoke or strange

smells, turn the printer off immediately and unplug the AC power

cord. Call for service. Never attempt to disassemble the printer or

repair it.

Troubleshooting diagnostic tests

If you experience a problem, perform the three diagnostic tests described

below to identify problems with the printer performance, printer-to-comput-

er connection, or driver installation/ selection.

Before you begin, always check the printer cable connection at the back of

the printer and the computer. A loose printer cable at the printer or host

computer can cause intermittent problems.

To test the printer performance

Print the Nozzle Check Pattern manually.

Make sure the sheet feeder is loaded with paper.

Do not use paper smaller than A4 or Letter size.

Switch the printer off and wait a few seconds.

Press down and hold the POWER button until you hear two beeps.

The Nozzle Check Pattern begins.

Check the results of the Nozzle Check Pattern. (☞ 97)

If the Nozzle Check Pattern is normal, perform the next test below.

-or-

If the Nozzle Check Pattern is abnormal, the print head may require

cleaning, the print head may be worn, or one of the ink tanks may be

out of ink. Refer to Troubleshooting Problems and Solutions below.

Troubleshooting

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To test printer-to-computer connection

Print the Nozzle Check Pattern with the printer driver.

Open the printer driver.

If you are using Windows, open the File menu, click Print, then click

the Properties button to open the Printer Properties window.

If you are using a Macintosh, open the File menu and click Page Setup.

In the Page Setup dialog box, click the Utilities button.

Display the Maintenance settings.

If you are using Windows, click the Maintenance tab in the Printer

Properties window.

If you are using a Macintosh, click the Maintenance icon in the Printer

Utility dialog box to display the Maintenance panel.

Click the Nozzle Check Pattern button to start the test print.

For details about starting the Nozzle Check Pattern with the driver,

refer to the Windows Print Guide or the Macintosh Print Guide.

If the Nozzle Check pattern is normal, perform the next test below.

-or-

If the Nozzle Check Pattern does not print, or if the computer returns

an error, check the interface cable connection at the back of the printer

and computer.

To test driver installation/selection

Print a page with your software application program.

Start printing with your software application.

Check the Print Setup and make sure the BJC-8500 printer driver is

selected before you start printing.

Execute the print job.

■ If the BJC-8500 driver is not selected before printing, the print job

will not execute normally. If another printer has been selected as the

default printer, you must select the BJC-8500 printer driver before

you start the print job.

■ If the BJC-8500 driver is not available as a selection, this means the

printer driver has not been installed or has been removed, and you

must re-install the printer driver. (☞ 47)

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Troubleshooting problems and solutions

Glance at the list below to find the item that best describes your problem,

and then go to the appropriate page.

Problem

Page

Printing will not start

(☞ 115)

(☞ 116)

(☞ 117)

(☞ 118)

(☞ 126)

(☞ 134)

(☞ 136)

Colour scheme not what you expect

Printer beeps and error lamp lights

Paper jams and double-feeding

Poor print quality

Page content, format, layout

Printing too slow or halts

Printing will not start

Problem : Printer does not print

If the printer is switched on by pressing the POWER button but none

of the lamps are on, make sure the power cord is connected securely at

the back of the printer.

Make sure the power cord is securely connected to the power source.

If the power cord is connected to a power strip, make sure that the

power strip is connected to the outlet and that the power strip is

switched on, and that the power source is on.

Switch on the printer. If the printer is connected properly, the POWER

lamp will light.

If you cannot solve the problem, call for service.

Problem : Printer lamps on, but printer does not print

Check the POWER lamp and make sure that the printer is switched

on.

Check the printer cable. Make sure you are using the proper type of

cable.

Your printer requires a parallel printer cable for connection to an IBM

compatible PC or an RS422 serial printer cable for connection to a

Macintosh computer.

Check the printer cable connections at the back of the printer and at

the computer and make sure that the connections are secure.

Troubleshooting

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-or-

If the computer and printer are not directly connected (if they are con-

nected through a switching device, or network, for example), connect

the computer and printer directly.

Make sure that you have installed the correct printer driver and select-

ed the correct printer for the print job.

If you are using Windows, click the Start button, point to Settings then

click Printers. Right-click the BJC-8500 printer icon and select

Properties in the pop-up menu. Click the Details tab and make sure

that LPT1 : is selected for the printer port setting.

Make sure that a print job has not halted.

If you cannot solve the problem, call for service.

Colour scheme not what you expect

One or more of the ink tanks may be installed in the wrong position.

If you continue to print with a BJ Cartridge or ink tank installed in the

wrong position, colour will not print correctly and prolonged use

under these conditions may damage the print heads.

Make sure the printer is switched on.

Open the top cover.

Press the REPLACE button inside the printer to move the cartridge

holder to the left.

Make sure the BJ Cartridges and ink tanks are installed in the correct

order:

■ The colour BJ Cartridge should be installed on the right side of the

cartridge holder.

■ The black BJ Cartridge (or colour BJ Cartridge photo) should be

installed on the left side of the cartridge holder.

■ Visually check the arrangement of the ink tanks with the colour key

on the printer directly above the cartridge holder and make sure

they are installed in the correct order.

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Standard Colour Set

Ink Optimizer Tank BCI-8WF

Ink Tank BCI-8BK

Ink Tank BCI-8Y

Ink Tank BCI-8C

Ink Tank BCI-8M

Photo Colour Set

Ink Tank BCI-8PC Photo

Ink Tank BCI-8PBK Photo

Ink Tank BCI-8PM Photo

Ink Tank BCI-8Y

Ink Tank BCI-8C

Ink Tank BCI-8M

If a cartridge or ink tank is in the wrong position, remove it and insert

it correctly. Then clean the print heads. (☞ 98)

Printer beeps and error lamp lights

If you are sharing the printer on a network, the printer may not display a

message when an error occurs. The printer will only beep. Count the num-

ber of beeps and take action to solve the problem described in the list below.

2 Beeps. The printer beeps twice and the ERROR lamp lights orange when

a paper feed jam or double-feed occurs. Remove the cause of the paper jam.

(☞ 122)

3 Beeps. The printer beeps 3 times and the ERROR lamp lights orange

when one of the ink tanks runs out of ink, or if an ink tank is missing. (☞

92) After you install a new ink tank, press the RESUME button.

4 Beeps. The printer beeps 4 times and the ERROR lamp lights orange

when a print head error occurs as a result of a BJ Cartridge or an ink tank

not being locked in place. Remove each BJ Cartridge and reinstall it. Make

sure each BJ Cartridge is locked in place. Every time you remove a BJ

Cartridge from the cartridge holder, you must realign the print heads. (☞

49)

Troubleshooting

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5 Beeps. The printer beeps 5 times and the ERROR lamp lights orange

when the ink waste tank that holds the waste ink from print head cleaning

becomes nearly full. Press the RESUME button to continue printing. If this

error occurs frequently, call for service.

For some errors below, switching the printer off and switching it on again

can usually solve the problem. However, if the problem persists call for ser-

vice.

6 Beeps. The printer beeps 6 times and the ERROR lamp flashes orange

2~5 times when one of the sensors inside the printer does not function cor-

rectly. Switch the printer off, wait for the cartridge holder inside the printer

to stop moving, then switch the printer on again. If the error occurs fre-

quently call for service.

6 Beeps. The printer beeps 6 times and the ERROR lamp flashes orange 6

or 8 times or more when the printer becomes overheated. Cancel the print

job, switch the printer off, and wait 15 minutes or more for the print head to

cool. Switch on the power again and resume operation. If this error occurs

again, call for service.

6 Beeps. The printer beeps 6 times and the ERROR lamp flashes orange 7

times when the ink waste tank that holds the waste ink from print head

cleaning becomes full. Switch the printer off, wait for the cartridge holder

inside the printer to stop moving, then switch the printer on again. If the

error occurs again, call for service.

6 Beeps. The printer beeps 6 times and the ERROR lamp flashes orange 9

or more times when a serious error occurs inside the printer. Switch the

printer off, wait for the cartridge holder inside the printer to stop moving,

then switch the printer on again. If the error occurs again, call for service.

Paper jams and double-feeding

Problem : Double feeding

Double-feeding from the sheet feeder

Remove the stack from the sheet feeder and fan it to remove static

cling.

Make sure the envelope guides on the sides of the sheet feeder are

down.

Make sure you are using the correct feed method for the media. (☞ 55)

The number of sheets you can load depends on the type of media.

Check the Media Table and make sure the stack you are trying to load

is not beyond the limit of the stack size for the media you are loading.

(☞ 55)

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Insert the stack in the sheet feeder.

If you are loading Plain Paper, Bubble Jet Paper, or High Resolution

Paper, make sure the paper stack is not above the load limit mark.

Make sure the paper guide on the sheet feeder is set to the correct

mark for the width of the media you are using.

Check the leading edge of the stack inside the printer and make sure

that it is square against and below the lip of the feed slot. If you see

any sheets curling into the feed slot, remove the stack and insert it

again.

Incorrect

Correct

Yellow tab

Clean the feed rollers. (☞ 130) With long use the feed rollers may col-

lect dirt and paper dust which prevent media from feeding correctly.

Double-feeding from the paper cassette

Remove the paper output receiver.

Remove the paper cassette.

If you see any paper in the paper cassette slot, remove it.

Press and hold down the cassette access cover on the back of the print-

er. If you see any paper in the printer, remove it with your other hand

as you continue to hold open the cover.

The spring on the cover is very strong. Hold down the rear cover

firmly to prevent it from snapping shut quickly and pinching your

hand.

Remove the stack from the paper cassette and fan it to remove static

cling.

Make sure you are using the correct feed method for the media. (☞ 55)

Only Plain Paper, Bubble Jet Paper, and High Resolution Paper can

be fed from the paper cassette. Other media must be fed with the

sheet feeder or from the manual feed slot.

Troubleshooting

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Make sure the paper size you are using can be loaded in the paper cas-

sette. (☞ 56)

A5 and smaller paper sizes cannot be fed from the paper cassette.

Make sure the paper guides are set to the correct marks for the media

you are using.

Make sure the paper cassette is not overloaded.

Check the top of the stack of paper in the paper cassette and make

sure that it is not higher than the load limit mark on the paper cas-

sette. Remove paper if the stack is higher than the mark.

Press down on the stack and release it to confirm that it bounces back

smoothly. If this movement is not smooth, adjust the horizontal paper

guide so it is not so tight against the side of the stack.

Make sure both corners of the front of the stack are below the tabs.

Insert the paper cassette and paper output receiver in the printer.

Confirm that the paper cassette is inserted all the way into the printer.

Push in the cassette to make sure that it is securely inserted in the

printer.

Problem : Envelopes will not feed.

Load only European DL or U.S. Commercial #10 envelopes in the sheet

feeder. Envelopes must be fed from the sheet feeder. Never attempt to feed

envelopes manually or from the paper cassette.

Never attempt to feed non-standard envelopes with string, plastic

fasteners, transparent windows, etc.

Set the paper feed guide on the sheet feeder to the correct mark for the

envelope size you are going to load.

Raise the envelope guides on both sides of the sheet feeder.

Both envelope guides must be raised and locked in the up position.

(☞ 60)

Prepare 15 envelopes for loading by flattening them to remove air and

curl. (☞ 60)

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Check the envelopes. If the envelopes are curled, remove the curling.

(☞ 60) If the curl cannot be removed completely, load the stack with

the curl bending up as shown in the illustration. Make sure none of the

flap of each envelope is not overlapping the envelope below.

Insert the stack of envelopes into the sheet feeder with the top edge of

the stack and flaps facing down.

Check the paper output receiver. Make sure the setting for envelopes

is selected. (☞ 63)

Problem : Paper does not eject after printing.

To eject the last page, press the RESUME button.

Make sure your software application sends a form feed (FF) after every

page. For details, refer to your software application manual.

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Problem : Paper jam with sheet feeder and paper cassette.

When a paper jam occurs, the ERROR lamp lights and the printer beeps

twice. A paper jam could occur in Location ①, ②, ③or ④shown in the

illustration below.

Top cover

②

①

④

③

After a paper jam occurs, always check all the locations described in

the steps below. You do not have to switch the printer off to remove

a paper jam.

Open the top cover.

If you can see the jammed sheet under the top cover at Location ①or

in the sheet feeder at Location ②, press down on the paper release

lever to release the sheet and pull it out of the printer.

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Remove the paper stack from the sheet feeder and fan it to remove

static cling then load it in the sheet feeder again.

Check the leading edge of the stack inside the printer and make sure

that it is below the three tabs at the mouth of the feed slot. If you see

any sheets curling over these tabs into the feed slot, remove the

stack and insert it again.

Incorrect

Correct

Yellow tab

Press and hold down the cassette access cover on the back of the print-

er at Location ③ (☞ 122).

The spring on the cover is very strong. Hold down the access cover

firmly to prevent it from snapping shut quickly and pinching your

hand.

If you see any paper in the printer, remove it with your other hand as you

continue to hold open the cover.

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If the optional paper cassette has been installed, repeat Step 4 for the

paper cassette.

Remove the paper output receiver and paper cassette.

Check for a jammed sheet at Location ④(☞ 122) inside the paper cas-

sette. If there is any paper in the paper output receiver slot or paper

cassette slot, remove it.

Remove the paper stack from the paper cassette and fan it to remove

static cling.

Load the stack in the paper cassette.

■ Check the vertical and horizontal paper guides and make sure they

are snug against the side and bottom of the stack.

■ Press down on the stack and make sure that it bounces back smooth-

ly. If this movement is not smooth, move the horizontal paper guide

away from the side of the stack. The guide should be snug (not too

tight) against the side of the stack.

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■ If you are using a media other than Plain Paper, check the Quick ref-

erence media loading table and make sure the media you are using can

be loaded in the paper cassette. (☞ 55)

Make sure the front corners of the stack are below the tabs.

Insert the paper cassettes and the paper output receiver.

Close the top cover..

If a print job is in progress, press the RESUME button to resume print-

ing.

During a long print job, do not allow the printed sheets to stack higher

than 15 mm (about 1/2 inch), approximately 50 sheets of Plain Paper

or 40 sheets of High Resolution Paper HR-101.

Problem : Media jams during manual feed.

When a jam occurs during manual feeding, the printer beeps twice and the

ERROR lamp lights orange.

Make sure you are using the correct feed method for the media. (☞ 55)

■ Envelopes and Banner Paper cannot be loaded manually

■ Paper thicker than 0.25 mm cannot be loaded manually

■ A5 and B5 size paper cannot be loaded manually for long edge feed

(landscape orientation)

Make sure you are performing manual feeding correctly. Align the left edge

of the sheet with the left side of the manual feed slot, insert the sheet into the

printer until it stops and hold it for about two or three seconds until the

printer pulls it into the feed slot then release it.

■ Open the front cover. If the sheet is feed correctly you will see about 1

mm of the top edge of the sheet. If the top edge is not straight, press the

paper release lever, remove the sheet and try again.

■ If you are loading a Fabric Sheet, you will not see the top edge of the

sheet (1 mm). Review the correct procedure for feeding this media.

(☞ 78)

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Problem : A3, B4 large-size paper skews or jams in sheet

feeder.

At high humidity large paper like A3 or B4 size paper may skew or jam dur-

ing feeding from the sheet feeder.

Load fewer sheets in the sheet feeder.

Lower the paper rest and let the loaded sheets hang over the back of

the sheet feeder.

Restart the print job and try again.

Follow these guidelines for storing and handling print media:

■ Avoid using the printer in high humidity. Use the printer in a loca-

tion subject to 10% to 90% relative humidity with no condensation.

■ Do not remove paper or other media from its protective packaging

until you are ready to load it in the sheet feeder or paper cassette.

■ Store partially used packets of paper in their original packing.

Poor print quality

Problem : Excessive curl in printed sheets.

If the printed sheets are excessively curled as they come out of the printer,

remove each sheet from the paper output tray as it is ejected from the print-

er.

A large amount of ink can cause media to curl. If the print job requires

using a large amount of ink, use High Resolution Paper HR-101.

If you are loading High Resolution Paper HR-101, make sure the stack

is loaded correctly. Only one side of High Resolution Paper is coated

for printing. The print surface is the whiter side. (☞ 55)

Lower the Intensity setting on the Colour tab in the printer driver to

reduce the amount of excess ink. For details, see the Windows Print

Guide or the Macintosh Print Guide.

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Problem : Printing Blurred.

If the printed page is blurred, the Ink Optimizer Tank BCI-8WF may be out

of ink or you may not be using the correct media for the print job.

Print a Nozzle Check Pattern. (☞ 96) If the black pattern on the yellow

is blotted or blurred, clean the print head and print the Nozzle Check

Pattern up to five times. If the result is still blotted or blurred, open the

top cover and visually check the level of the Ink Optimizer. If the Ink

Optimizer Tank BCI-8WF is out of the Ink Optimizer, replace the tank.

If the Nozzle Check Pattern is normal, open the printer driver and

check the print mode setting and media selection. The ink optimizer

will operate only with Plain Paper or Envelopes. If Print Quality is set

for Fast, the ink optimizer will not be used. For details, see your

Windows Print Guide or Macintosh Print Guide

Problem : Vertical lines are broken.

If the vertical lines in your prints are broken or jagged, the print heads

may be out of alignment. Realign the print heads. (☞ 49)

Even after aligning the print heads if lines appear broken, make sure

the Print Quality is set for Fine. For details, see the Windows Print

Guide or the Macintosh Print Guide.

Problem : Page streaked, faint, or patchy.

Uneven or faint colours can be caused by a clogged print head, an empty ink

tank, a worn print head, or printing on the wrong side of the media.

Perform the procedure below before you decide to replace the ink tanks or

BJ Cartridge. Unless an ink or BJ Cartridge requires replacement, simple

head cleaning should solve the problem in most cases.

Print a Nozzle Check Pattern and check the results. (☞ 96)

Open the top cover and visually check the level of the ink in the tanks.

If any ink tank is empty, replace it. (☞ 92)

If no ink tank is empty, clean the print heads and print another Nozzle

Check Pattern. Alternately clean the print heads and print a Nozzle

check Pattern until the pattern is normal or stop after printing the fifth

Nozzle Check Pattern.

If the fifth Nozzle Check Pattern is abnormal, execute print head deep

cleaning. For details, see the Windows Print Guide or the Macintosh Print

Guide.

If the Nozzle Check Pattern is normal, you can resume normal opera-

tions.

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After print head deep cleaning if the Nozzle Check Pattern is abnor-

mal, replace the BJ Cartridge.

Problem : Printed colours appear streaked or uneven, too

much ink.

Adjust the settings in the printer driver.

For details refer to the Windows Print Guide or the Machintosh Print

Guide.

Problem : Ink on the back of printed sheets.

Make sure the paper output receiver has been installed correctly.

(☞ 42)

Check the paper output receiver paper guide and make sure that it is

set to the correct mark for the media you are using.

If the printed sheets appear wet due to a large amount of ink, remove

each sheet from the paper output tray as it is ejected from the printer.

Check the software application and driver settings and make sure the

media size selected for printing matches the size of the media loaded

in the printer.

For example, if you attempt to print an A4-size page on B5 paper, the

print heads could run beyond edge of the paper and spray ink on the

platen. This stray ink could then stain the backs of other pages as they

are fed through the printer.

For a long print job, make sure you have the same type of media

loaded in the sheet feeder and the paper cassette.

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If the paper output receiver is not clean, remove the paper output

receiver and clean it with a soft, dry cloth.

Clean this area

Turn on the Pause Page feature to increase the time interval between

printed sheets.

If you are using Windows

■ Open printer driver Printer Properties window and click the

Maintenance tab.

■ Click the Custom Setting button.

■ In the Custom Setting dialog, click the Pause Page box and click the

Send button.

If you are using a Machintosh

■ If you are using a Macintosh, open the File menu and click Page

Setup. In the Page Setup dialog box click the Utilities button.

■ Click the Settings icon to open the Settings panel. In the Settings

panel, click the checkbox for Pause Between Pages then click the

Send button.

■ When you are prompted to confirm sending the setting to the print-

er, click the OK button.

Execute the print job. The printer will now pause longer between

printing sheets to allow time for ink to dry before printing the next

sheet.

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Problem : Parts of image or text too light.

A dirty feed roller could cause portions of the page to print with faded

colours. This problem may be more or less severe depending on the type of

paper or special print media you are using.

To clean the feed roller

To clean the feed roller, you will need a clean, damp cloth tightly wrung

out.

The feed roller is located inside the sheet feeder. If you stand behind

the printer and look into the paper feed slot of the sheet feeder you

will see the grey rubber bands on either end of the feed roller.

To see the feed

roller, stand behind

the printer and look

into the feed slot of

the sheet feeder.

Rear, top view

Cross-sectional view

Paper feed roller

Press the POWER button to switch off the printer.

Move the paper guide on the sheet feeder to its widest setting ①and

push down the pressure plate ②on the centre of the sheet feeder.

While holding down the plate, use you other hand to clean the gray

rubber bands on either end of the feed roller. Spin feed roller ③on its

axis as you clean to ensure that you clean the complete surface of each

band.

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① Paper guide set to its widest setting

② Depress centre of sheet

feeder

③ Rotate the axis of the feed roller as you clean the grey bands on either end.

As you rotate the feed roller on its axis, move the cloth

from side to side to clean the grey bands on either

end of the feed roler.

Switch on the printer. Allow the areas you cleaned on the feed roller

to dry completely before you start the next print job.

■ After you depress the centre of the sheet feeder, the feed roller

will rotate easily around its axis.

■ Use only a clean, damp cloth, tightly wrung out, to clean the feed

rollers. Never use tissue or a cloth treated with any type of chemi-

cal substance.

■ To avoid soiling the feed roller bands with dirt or oil, avoid touch-

ing them with your fingers.

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Problem : Printing only black.

If you are printing with a software application that supports colour printing

but your print out is only black, check the following items.

Check your printer setup and make sure the correct printer driver is

selected for the print job.

Open the printer driver and make sure greyscale (monochrome) print-

ing is switched off.

If you are using Windows, click the Main tab and check the Grayscale

Print setting. Make sure the Grayscale Print is off. If it is on, click the

checkbox to switch it off.

If you are using a Macintosh, open the File menu and select Print. In

the Print Setup dialog box, make sure Print Grayscale is not selected.

If this feature is on, click the checkbox to switch it off.

Verify that colours have been selected correctly with your software

application.

Make sure that you have installed the correct printer driver.

For details refer to your software application manual and the Windows

Print Guide or the Macintosh Print Guide.

Problem : Printed colours broken or uneven.

If the printed colours are broken or uneven, you will see colours broken in

the same line, or if you see different colours on previous lines.

If the print job contains high density graphics, open the printer driver and

select Fine mode.

Problem : Some colours are missing.

Do not replace ink tanks or BJ Cartridges until you have cleaned the print

heads at least five times. Cleaning will clear the print heads if they are

clogged.

Clean the print heads and print a Nozzle Check Pattern up to five

times. (☞ 98, 96)

If the results are still not satisfactory, open the top cover and visually

check the level of the ink in the ink tanks.

If any ink tank has run out of ink, replace it. (☞ 92)

If the ink tanks are not empty, replace the BJ Cartridge and realign the

print heads. (☞ 99, 49)

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Problem : Printed colour does not match screen colour.

A mismatch between printed colour and the colour you see in the image on

your screen can be caused as a result of the different methods the monitor

and printer use to reproduce colours. The monitor uses the RGB method

and the printer the CMYK method. Colour matching is a feature that

attempts to match what you see on the printed page and what you see on

the screen.

Check the Colour settings in your software application and the printer dri-

ver. For details refer to your software application manual and the Windows

Print Guide or the Macintosh Print Guide.

Problem : Poor colour texture.

Use the printer driver to set the Halftoning setting to Diffusion or Scatter.

Problem : Edge of the printed page stained with ink.

If the Page Size and Orientation settings in the software application and the

printer driver do not match, this can cause ink sprayed directly on the plat-

en to stain pages that follow.

If a long print job is executing, cancel it.

Make sure the Page Size (or Paper Size) and the Orientation setting

(Portrait or Landscape) in the software application match the Page Size

and Orientation settings in the printer driver.

For details, see the Windows Print Guide or the Macintosh Print Guide

and your software application manual.

Clean inside the printer. (☞ 104)

Make sure the top, bottom, left, and right margin settings in the soft-

ware application are within the recommended printing area for the

media you are using. (☞ 57) Printing beyond the recommended print-

ing area can cause ink staining on the margins.

Check the stack for curling or wrinkling.

If the sheets bowed out in the direction of the print head, this can cause

the scratch on the surface of the printed page or misprint in the left

and right corners.

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■ Setting the stack in the direction of the curl

If you are using Plain Paper you can print on either size of the sheet.

If the stack is curled slightly, lock the stack with the curl up.

Printing surface

■ Removing the curl

If you are using a print media with only one printing side, try to

remove the curl before loading.

■ Changing orientation

If you load paper in the Landscape orientation (horizontally) and

printed pages curl, try loading the paper in the Portrait orientation

(vertically).

To avoid misfeeds, paper jams, and poor print quality, avoid using

paper that is curled or wrinkled.

Problem : Ink on the printed surface of the page is

smeared.

If you are printing on Plain Paper, lower the Intensity setting in the

printer driver. For details, see the Windows Print Guide or the

Macintosh Print Guide.

Make sure the top, bottom, left, and right margin settings in the soft-

ware application are within the recommended printing area for the

media you are using. (☞ 57) Printing beyond the recommended print-

ing area can cause ink to smear.

Page content, format, layout

Problem : Printout is not what you expected.

If you see bizarre, random characters on the printed sheets, the interface

cable may be loose or the printer is not receiving the correct data from the

computer.

Shut down the print job. Turn off the printer and turn off the comput-

er. Turn on the printer and computer.

Make sure you have selected the correct printer for the print job.

Make sure you have installed the correct printer driver. (☞ 47)

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If you are using Windows, check the printer setup and make sure LPT1

has been selected as the printer port.

Check the interface connections at the back of the printer and at the

computer and make sure they are secure.

-or-

If the computer and printer are not directly connected (if they are con-

nected through a switching device, or network, for example), connect

the computer and printer directly.

Turn off the printer and computer then turn them on again.

Start the print job again.

If the print job does not execute normally, check the printer cable.

■ To connect the printer to an IBM compatible PC, a parallel printer

cable (IEEE 1284 compatible) is required.

■ To connect the printer to a Macintosh computer, an RS422 serial

printer cable is required.

■ Do not use a printer cable longer than two meters.

■ Do not use the printer near office equipment or machinery that can

generate large magnetic fields.

If you cannot solve the problem, call for service.

Problem : Printing is overrunning the edge of the page.

Check the right margin setting in your software application.

Check the Paper Size and the Orientation settings in your software

application and make sure the correct paper size and the correct orien-

tation have been selected to fit the print media you are using.

Problem : Incorrect number of lines per page.

Check your software application Print Setup features. Make sure the

Paper Size selection matches the size of the print media that you want

to print on.

Check the top and bottom margin settings in the software application

you are using for the print job.

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Printing too slow or halts

Problem : Printing too slow.

Make sure you are using only one software application at a time. If

there are any other applications running in the background, shut them

down.

Limit the number of colours on the page. Try using only primary

colours: black, cyan, magenta and yellow.

Try a lower quality or resolution setting to speed up printing. For

details refer to the Windows Print Guide or the Macintosh Print Guide.

The default setting for printing resolution is 600 x 600 dpi. Printing

will be much slower if you select the maximum setting of 1200 x 1200

dpi. Use the maximum setting only for special print jobs that require

very high quality.

Increase the amount of memory in your computer. For details, refer to

your computer hardware manual.

Copy graphic images into another software application and then try

printing again.

Upgrade your computer system to a computer with a higher process-

ing speed.

If you are using a screen saver program, disable it and then try print-

ing again.

Problem : Device time-out error occurred during the print job.

A device time-out error occurs when your computer sends data to the print-

er but the printer does not respond.

Make sure the printer is on and that the POWER lamp is on.

Make sure the interface cable is connected securely on the back of the

printer and on the host computer.

Make sure the paper is properly loaded in the sheet feeder and the

paper cassette.

Start the print job again.

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If you are using an IBM compatible PC and if the time-out error occurs

again, add the following line to your AUTOEXEC.BAT file:

MODE LPT1,,P

This sets an infinite retry on the parallel port LPT1. For details about

modifying your AUTOEXEC.BAT file, see your Windows Print Guide.

Problem : Printing job halts before completion

Check the interface connections at the back of the printer and at the

computer and make sure they are secure.

-or-

If the computer and printer are not directly connected (if they are con-

nected through a switching device, or network, for example), connect

the computer and printer directly.

Check the power connection. Avoid connecting the printer power cord

to a power outlet shared by other office equipment or machinery.

Make sure the Paper Size setting in the software application and print-

er driver matches the size of the media you are using. For details, refer

to your software application manual or the Windows Print Guide or the

Macintosh Print Guide.

If you are using Windows, check the printer driver installation and

make sure that the WPS driver is not installed on the same port as the

BJC-8500. If the WPS driver is installed on the same port as the BJC-

8500 driver, disable the WPS driver temporarily by assigning it the

FILE port, or delete the WPS driver.

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Where to find more help

Australia

India (and other southeast Asian coun-

tries)

Canon Singapore Pte. Ltd.

79 Anson Road, #09-01/ 06

Singapore 079906

Canon Australia Pty Ltd.

1 Thomas Holt Drive

North Ryde, Sydney,

N.S.W. 2113, Australia

TEL: 02-9805-2864

TEL: 65-5324400

Web page: http:/ / www.canon.com.au

FAX: 65-2217577

Web page: http:/ / www.canon-asia.com

Canada

Canon Canada Inc.

Indonesia

6390 Dixie Road

Mississauga, Ontario, L5T 1P7, Canada

Help Desk at 1-800-263-1121

P.T. Datascrip

Kawasan Niaga Selatan,

Bandar Kemayoran Jakarta 10610

TEL: (62-21) 6544515

Denmark

Canon Danmark

Vasekær 12, DK-2730 Herlev, Denmark

Hot Line: 44 88 26 66

Hotline: (62-21) 6544774

FAX: (62-21) 6544811-13

Web page: http:/ / www.canon-asia.com

Web page: http:/ / www.canon.dk

Korea

Lotte Canon Co., Ltd.

Headquarters:

France

Canon France S.A.

Taehwa Bldg. #996-15

Daech-3 Dong Kangnam-Ku, Seoul

Korea

TEL: 02-3450-0700

FAX: 02-558-4365

Customer Information Center:

TEL: 02-562-9133

FAX: 02-3450-0788

Clover Service:

17, Quai du Président Paul Doumer,

92414 Courbevoie Cedex, France

Standard: 01. 41. 99. 77. 77

Télécopie: 01. 41. 99. 79. 51

Hot Line: 01. 41. 99. 70. 70

Web page: http:/ / www.canon.fr

Germany

Canon Deutschland GmbH

Postfach 528, 47705 Krefeld, Germany

CANON-Hotline-Service

Customer Support: 02151/ 349-555

Info-Desk: 02151-349-566

Mailbox: 02151/ 349-577

Fax-No.: 02151/ 349-588

TEL: 080-987-8585

Malaysia

Canon Marketing (Malaysia) Sdn. Bhd.

13A, Jalan 219, 46100 Petaling Jaya

Selangor Darul Ehsan

Malaysia

TEL: 603-7577210

Hong Kong, Taiwan, China

Canon Hongkong Co., Ltd.

10/ F., Lippo Sun Plaza 28 Canton Road

Tsimshatsui, Kowloon

Hong Kong

TEL: 852-2739-0802

FAX: 603-7570948

Web page: http:/ / www.canon.com.my

New Zealand

Canon New Zealand Ltd.

Fred Thomas Drive, Takapuna

P.O. Box 33-336

FAX: 852-2739-6428

Web page: http:/ / www.canon-asia.com

Auckland, New Zealand

TEL: 0800-222-666

Web page: http:/ / www.canon.com.au

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Philippines

Canon Marketing (Philippines) Inc.

Marvin Plaza Building

2153 Don Chino Roces Ave

Makati City

TEL: 632-812-6047, 632-812-6285

FAX: 632-812-0067

Web page: http:/ / www.canon-asia.com

Singapore

Canon Marketing Services Pte. Ltd.

2 Alexandra Road, #04-01A

Delta House

Singapore 159919

TEL: 65-273-5311

FAX: 65-273-3317

Web page: http:/ / www.canon.com.sg

Thailand

Canon Marketing (Thailand) Co. Ltd.

2nd Floor Indosuez House

152 Wireless Road

Bangkok 10330

Thailand

TEL: 66-2-6514000

FAX: 66-2-6514095

Web page: http:/ / www.canon-asia.com

United Kingdom

Canon (UK) Ltd.

Woodhatch, Reigate, Surrey, RH2 8BF,

United Kingdom

For technical support, please contact Canon

Helpdesk:

P.O. Box 431, Wallington, Surrey SM6 0XU,

United Kingdom

TEL: (08705) 143723 (Calls may be recorded)

FAX: (08705) 143340

For sales enquiries, please call on:

(0121) 666-6262

United States

Canon Computer Systems, Inc.

2995 Redhill Ave.

Costa Mesa, CA92626-5048

U.S.A.

TEL: 1-800-423-2366

FAX: 714-438-3099

Web page: http:/ / www.ccsi.canon.com

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Appendices

Appendix A: Installing/removing the optional

cassette

Installing the optional paper cassette

Follow this procedure to install the optional lower paper cassette.

The optional cassette must be purchased separately.

Prepare a flat, open location where two people can lift and move the

printer.

If the printer paper support is up, push it down.

Switch off the printer. Disconnect the power cord and printer cable at

the back of the printer.

Remove the paper output receiver and paper cassette and set them

aside.

Set the base of the optional cassette on the floor or a low table with the

round holes facing toward you and the square holes facing away.

The release buttons on the sides of the base can be in the lock posi-

tion (forward) or in the unlock position (back).

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With two people lifting on each side of the printer, hold the printer

over the base with the two round pegs on the printer aligned with the

round holes on the front of the base, and the two square pegs on the

printer aligned with the square holes on the back of the base.

Lower the bottom of the printer onto the base until it settles in place.

Check the locks on both sides of the base and make sure that they are

locked in the forward position. If the locks are in the back position,

move them forward.

With two people lifting on either side of the printer, return it to its

original location.

Load the empty cassette with paper. (☞ 37)

Set the paper cover on the optional cassette.

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Note that the cover of the optional cassette is not equipped with a

paper output tray extension.

Insert the optional cassette into the optional cassette slot.

Make sure the cassette is covered with the lid that is not equipped

with the paper output tray extension.

Insert the standard cassette into the standard paper cassette slot.

Make sure the standard cassette is covered with the lid equipped

with the paper output tray extension.

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Install the paper output receiver.

Before you move the printer, check the locks on both sides of the

base and make sure they are locked in the forward position.

Removing the optional cassette

Follow this procedure to remove the optional cassette from the bottom of

the printer.

If you are moving the printer a short distance, removal of the option-

al cassette is not required. However, make sure you follow the steps

below (except Step 8 below) to move the printer safely.

To avoid personal injury or damage to the printer, always use two

people to lift the printer. With one person on the left side and one on

the right side, insert one hand into the lift slot on the side of the

printer, lift together, then slide your free hand under the printer as

you raise the printer together.

Switch the computer off.

Press the POWER button to switch the printer off and wait until you

hear the cartridge holder stop moving inside the printer.

Disconnect the power cord from the power outlet then disconnect it

from the back of the printer.

Disconnect the printer cable from the back of the printer and from the

back of the computer.

Appendices

143

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If the paper rest is up, push it down.

Remove the paper output receiver.

Remove the standard and optional paper cassettes.

On both sides of the printer, push the locks back to unlock them.

With two people on either side of the printer, raise the printer straight

up to separate it from the optional paper cassette base.

Set the printer down on a stable, flat surface.

If you are transporting the printer, pack the printer and cassettes in the

original packing you saved when you set up the printer.

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Appendix B: Options and consumables

The following options and consumables are available for use with the

Canon Bubble Jet Printer BJC-8500.

Black BJ Cartridge BC-80

Mounted on the left side of the car-

tridge holder, holds the Ink

Optimizer BCI-8WF and Ink Tank

BCI-8BK.

Ink Optimizer Tank BCI-8WF

Ink Tank BCI-8BK

Install in the left slot of the Black BJ

Cartridge BC-80.

Install in the right slot of the Black BJ

Cartridge BC-80.

Color BJ Cartridge BC-81

Mounted on the right side of the BJ

cartridge holder, holds the three

colour ink tanks.

Ink Tank BCI-8Y

Ink Tank BCI-8C

Ink Tank BCI-8M

Install in the right slot of the Color BJ

Cartridge BC-81.

Install in the centre slot of the Color

BJ Cartridge BC-81.

Install in the left slot of the Color BJ

Cartridge BC-81.

Color BJ Cartridge BC-82 Photo

Mounted on the left side of the car-

tridge holder, holds the Photo ink

tanks.

Ink Tank BCI-8PM Photo

Ink Tank BCI-8PBK Photo

Ink Tank BCI-8PC Photo

Install in the right slot of the Color BJ

Cartridge BC-82 Photo.

Install in the centre slot of the Color

BJ Cartridge BC-82 Photo.

Install in the left slot of the Color BJ

Cartridge BC-82 Photo.

BJ Cartridge Container SB-80

Stores a partially used BJ Cartridge

with its ink tanks.

Special Print Media

Banner Paper

Bubble Jet Paper LC-301

Fabric Sheet FS-101

Available Sizes

210 x 5940 mm (max.)

A3, A4, LTR, Tabloid

241 x 356 mm

High Gloss Photo Film HG-201

High Resolution Paper HR-101

A3, A4, LTR, Tabloid

A3, A4, A4 , LTR, LTR , Tabloid,

A3 (Tabloid )

A3, A4, LTR, Tabloid

A4, LTR

T-shirt Transfer TR-201

Transparencies CF-102

Glossy Photo Paper GP-301

A4, LTR, A4 , LTR , A3, Tabloid,

A3 (Tabloid )

Glossy Photo Cards FM-101

119.6 x 216 mm (4.7 x 8.5 inch)

Installed on the bottom of the

printer, holds an additional 250

sheets of paper

Universal Paper Cassette UC-8501

(250-sheet capacity)

Appendices

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Appendix C: General Specifications

Printing method

Resolution

Bubble Jet ink-on-demand, bi-directional

1200 x 1200 (max.)

Paper handling

Sheet feeder

Manual feed slot

Paper cassette (standard)

Paper cassette (option)

Sheet feeder capacity

Plain Paper

Bubble Jet Paper LC-301

Approx. 100 sheets (64 gsm)

100 sheets

High Resolution Paper HR-101 80 sheets

Envelopes

15 sheets (U.S. No. 10 or European DL)

Transparencies CF-102

T-Shirt Transfer TR-201

Fabric Sheet FS-101

Glossy Photo Paper GP-301

Glossy Photo Cards FM-101

Plain Paper

50 sheets

1 sheet

20 sheets

Approx. 250 sheets (64 gsm)

250 sheets

Paper cassettes

Manual feed

Paper size

Bubble Jet Paper LC-301

High Resolution Paper HR-101 200 sheets

Thick paper (max.0.25 mm) 1 sheet

High Gloss Photo Film HG-201 1 sheet

Other media

1 sheet

329 x 483 mm

297 x 420 mm

A3 (P)/Tabloid (P)

A3 (P)

All sources

A4 (P)

223.5 x 355.6 mm Sheet feeder/Manual

A4 (P)

A4 (L)

A5 (P)

A5 (L)

B4 (P)

B5 (P)

B5 (L)

LGL (P)

210 x 297 mm

297 x 210

All sources

Sheet feeder/Manual

Sheet feeder

All sources

Sheet feeder

All sources

Sheet feeder/Manual

All sources

148 x 210 mm

210 x 148 mm

257 x 364 mm

182 x 257 mm

257 x 182 mm

8.5 x 14 in.

LTR (P)

9 x 13.3 in.

8.5 x 11 in.

LTR (L)

11 x 8.5 in.

All sources

European DL

Commercial #10

Banner

220 x 110 mm

241.3 x 104.77 mm Sheet feeder

210 x 5940 mm (max.)Sheet feeder

Sheet feeder

Tabloid (P)

11 x 17 in.

All sources

Paper type

Media

Plain Paper

Recommended

64~90 gsm

Bubble Jet Paper

High Resolution Paper

Envelopes

Transparencies

High Gloss Film

Fabric Sheet

Glossy Photo Paper

Glossy Photo Cards

Automatic feed

Manual feed

Canon Bubble Jet Paper LC-301

Canon High Resolution Paper HR-101

U.S. No. 10 or European DL Standard

Canon Transparencies CF-102

Canon High Gloss Photo Film HG-201

Canon Fabric Sheet FS-101

Canon Glossy Photo Paper GP-301

Canon Glossy Photo Cards FM-101

64 to 90 gsm (0.14 to 0.2 lb.)

Plain Paper weight

64 to 105 gsm (0.14 to 0.23 lb.)

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Print speed

(Approx.)

Monochrome

Colour

Draft 5 ppm (A4)

Standard 3.2 ppm (A4)

Draft 4 ppm (A4)

Standard 2.1 ppm (A4)

0.3 ppm (A4)

Photo

Print width

Interface

322 mm (12.7 in.) max.

Parallel Interface

Interface type

IEEE 1284 Compatible Parallel Interface

Recommended Interface calbe

Type :

Twisted-pair shielded cable

AWG28 or larger

Material :

Length :

Up to 2.0 m (6.5 ft.)

Interface connectors

Printer side :

Amphenol 57-40360 (or equivalent)

Amphenol 57-30360 (or equivalent)

Cable side :

Serial Interface

Interface type

Apple-style RS-422 Serial Interface

Recommended Interface calbe

Type :

Apple System/Peripheral-8 cable or

equivalent

Length :

Interface connectors

Printer side :

Cable side :

Black

Up to 2.0 m (6.5 ft.)

Mini DIN-8

Ink tank capacity

Approx. 940 A4 sheets (1500 chars./sheet)

Colour

Approx. 450 A4 sheets (with 7.5% coverage for each colour per sheet)

Ink Optlmizer on Plain Paper

Approx. 1,870 A4 sheets (black only, 1500 chars./sheet)

Approx. 380 A4 sheets (with 7.5% coverage for each colour per sheet)

Photo

Approx. 390 A4 sheets (with 7.5% coverage for each colour per sheet)

Approx. 48 dB (A) per ISO 9296

Acoustic noise level

Operating environment Temperature

5°C to 35°C (41°F to 95°F)

10% to 90% RH with no condensation

0°C to 35°C (32°F to 95°F)

5% to 95% with no condensation

AC 120 V, 60 Hz

Humidity

Storage environment

Power source

Temperature

Humidity

USA/Canada

UK/Australia

Europe

AC 240 V, 50 Hz

AC 230 V, 50 Hz

Power consumption

Dimensions

Weight

Approx. 12 watts max. when not printing

Approx. 55 watts max. when printing

604 x 584 x 350 mm (w x d x h)

23.8 x 23.0 x 13.8 in. (w x d x h)

Approx. 19.1 kg (42 lb.) including standard paper cassette, BJ Cartridges,

Ink tanks

Approx. 25.1 kg (55.3 lb.) including standard paper cassette, optional paper

cassette, BJ Cartridges, Ink tanks

Appendices

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Glossary

Alternating current. The type of electrical current

commonly available from a wall outlet.

A common envelope size that measures 220 x 110

mm commonly used in Europe and other areas.

automatic feed

dpi

Method of feeding paper using the built-in sheet

feeder.

Dots per inch. A unit used to measure printer

resolution. Your printer can produce a resolution

up to 1200 x 1200 dpi (default is 600 x 600 dpi).

BJ Cartridge

A collective term for the cartridges used in

Canon Bubble Jet printers. Use the BJ Cartridge

designed for use with your printer. The Black BJ

Cartridge BC-80 consists of a print head and two

replaceable ink tanks, and the Color BC-81 and

Color BC-82 Photo each contain three ink tanks.

host computer

The computer connected to a printer and used to

drive the printer.

ink tank

The replaceable portion of the BJ Cartridges that

contains the ink supply for the BJ Cartridge.

BJ Cartridge Container SB-80

A specially designed box for storing BJ cartridges

to prevent them from drying out when they are

not being used. The Black BJ Cartridge is inserted

in the left slot and the Colour BJ Cartridges

photo in the right slot.

ink jet printer

A non-impact printer that ejects ink onto paper

to form characters. Your Bubble Jet Printer is a

type of ink jet printer.

interface

Bubble Jet printer

The connection between two devices, like a com-

puter and a printer, that makes it possible for

them to communicate. Your printer has two

printer interfaces, a parallel interface for an IBM

compatible PC and a serial interface for a

Macintosh computer.

A printer that applies ink to paper by heating the

ink to boiling point until it forms a bubble. The

bubble expands until there is no room left in the

nozzle, then it is projected onto the paper.

buffer

A temporary storage area in a computer or print-

er memory where data is held until it can be

processed. Data in buffers is usually lost when

the unit is turned off.

interface connector

The connector on the back of the printer where

you connect the interface cable. The other end of

the interface cable is connected to the computer.

byte

A unit of eight bits. A byte is approximately

equal to one character.

An abbreviation for kilobyte.

kilobyte

Centronics

A unit of measure equal to 1024 bytes. Used to

describe the size of memory or disk space.

An industry standard for parallel data transmis-

sion between computers and other devices.

commercial envelopes

No. 10 envelopes, also referred to as COM10, a

common envelope size that measures 9 1/ 2 x 4

1/ 8 in. used in the U.S.A.

148

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print head

lpi

The head of a BJ Cartridge that contains the

nozzles that eject ink for printing on paper. The

print head is permanently attached to the BJ

Cartridge.

Lines per inch. The number of lines that print

within one vertical inch. Most printing is done

at 6 lpi or 8 lpi.

manual feed

print head capping

Loading a single sheet of paper or other media

by hand one at a time. Thick paper and Fabric

Sheet FS-101 must be fed manually.

A function that automatically returns the car-

riage to the home position on the right side of

the printer so the print head can be capped to

prevent it from drying out when it is not being

used.

media

The material you print on. The most common,

inexpensive print media is plain paper. Your

printer can also print on special media such as

Transparencies, Glossy Photo Paper, High reso-

lution Paper, and High Gloss Photo Film.

resolution

Refers to the quality of printed text and graph-

ics. The more dots used to print characters or

lines, the better the quality. For this reason, reso-

lution is usually measured in dots per inch

(dpi). Higher resolution means smoother curves

and crisp characters without jagged edges.

Nozzle Check Pattern

This test is used to verify that each nozzle is

operating properly. Always print a Nozzle

Check Pattern and clean the print heads at least

five times before you replace an ink tank or

print head.

paper jam

When a sheet of paper stops in the paper path

and halts paper feed.

parallel interface

Transmits data several bits at a time, usually in

one byte segments that consist of 8 bits each.

Your printer is equipped with a Centronics par-

allel interface.

printing area

Varies according to the type of paper or other

media that is used. Generally refers to the maxi-

mum size of the area where text and graphics

can be printed.

printer cable

The cable used to connect the printer to the host

computer.

printer driver

A program that sends printing instructions to a

printer. You must install the driver before you

can use the printer.

Glossary

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Index

colour BJ Cartridge

3 slots, 31

AC power

installing, 31

requirements, 12

colour ink tanks

replacing, 92

colour printing

Banner Paper

computer monitor, 110

cost and colour, 112

speed and colour, 111

tips and advice, 109

connecting

printer to computer, 23

printer to IBM compatible PC, 23

printer to Macintosh, 24

printer to power source, 25

consummables

described, 52

handling after printing, 77

loading, 74

BJ Cartridge Container SB-80

storing BJ Cartridges, 10

using, 106

BJ Cartridge holder

described, 20

BJ Cartridges

Black BJ Cartridge BC-80, 9

colour, 7

See “supplies”, 14

Colour BJ Cartridge BC-82 Photo, 10

handling precautions, 27

installing, 27, 28

Envelopes

loading, 60

removing, 83

loading in sheet feeder, 61

preparing for loading, 60

ERROR lamp

described, 22

error recovery

RESUME button, 22

storing, 10

black BJ Cartridge

2 slots, 31

installing, 31

Black BJ Cartridge BC-80

described, 9

Bubble Jet Paper LC-301

described, 52

handling printed sheets, 60

loading in paper cassette, 59

Fabric Sheet FS-101

described, 52

loading in sheet feeder, 78

form feed

RESUME button, 22

cleaning

print heads, 98

printer body, 104

Glossy Photo Cards FM-101

Color BJ Cartridge BC-82 Photo, 83

described, 68

handling printed sheets, 70

loading, 69

Glossy Photo Paper GP-301

Color BJ Cartridge BC-82 Photo, 83

described, 65

handling printed sheets, 67

loading, 66

printer exterior, 104

printer interior, 104

Color BJ Cartridge BC-82

installing, 83

Color BJ Cartridge BC-82 Photo

BJ Cartridge, 10

Glossy Photo Cards FM-101, 83

Glossy Photo Paper GP-301, 83

High Gloss Photo Film HG-201, 83

High Resolution Paper HR-101, 83

media, 83

switching, 90

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Ink Tank BCI-8Y (yellow), 9

installing, 33, 34

handling printed sheets

Bubble Jet Paper LC-301, 60

High Gloss Photo Film HG-201, 73

High Resolution Paper HR-101, 65

Plain Paper, 60

T-Shirt Transfer TR-201, 78

Transparency CF-102, 72

High Gloss Photo Film HG-201

Color BJ Cartridge BC-82 Photo, 83

described, 52

installing photo ink tanks, 87

removing empty ink tanks, 92

removing protective cap, 33

replacing colour ink tank, 92

installing

BJ Cartridges, 27, 28

Color BJ Cartridge BC-82 Photo, 83

Ink Tank BCI-8PBK Photo, 87

Ink Tank BCI-8PC Photo, 87

Ink Tank BCI-8PM Photo, 87

ink tanks, 33

handling printed sheets, 73

loading, 73

High Resolution Paper HR-101

Color BJ Cartridge BC-82 Photo, 83

handling printed sheets, 65

loading, 64

paper cassette, 140

printer driver, 47

paper output receiver, 42

left cartridge lock lever

described, 20

ink

ink supply, 6

Ink Optimizer Tank BCI-8WF

described, 9

installing, 36

Banner Paper, 74

Bubble Jet Paper LC-301, 59

Envelopes, 60

Ink Tank BCI-8BK

described, 9

installing, 35

Ink Tank BCI-8C

described, 10

installing, 34

Fabric Sheet FS-101, 78

Glossy Photo Cards FM-101, 69

Glossy Photo Paper GP-301, 66

High Gloss Photo Film HG-201, 73

High Resolution Paper HR-101, 64

Plain Paper, 59

Ink Tank BCI-8M

installing, 35

print media (table), 55

Transparency CF-102, 71

Ink Tank BCI-8PBK Photo

described, 10

installing, 87

Macintosh

Ink Tank BCI-8PC Photo

described, 10

connecting printer to, 24

print guide, 8

installing, 87

printer driver, 7

Ink Tank BCI-8PM Photo

described, 10

serial connector on printer, 19

maintenance

installing, 87

print quality, 96

Ink Tank BCI-8Y

installing, 34

printer, 92

manual feed slot

ink tanks

described, 19

Ink Optimizer Tank BCI-8WF, 9

Ink Tank BCI-8BK, 9

Ink Tank BCI-8C (cyan), 9

Ink Tank BCI-8M (magenta), 9

Ink Tank BCI-8PBK Photo, 10

Ink Tank BCI-8PC Photo, 10

Ink Tank BCI-8PM Photo, 10

media

Banner Paper, 52, 74

Bubble Jet Paper LC-301, 52

Color BJ Cartridge BC-82 Photo, 83

Fabric Sheet FS-101, 52

Glossy Photo Cards FM-101, 68

Glossy Photo Paper GP-301, 65

Index

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power

switching printer on/off, 26

POWER button

handling and storing, 53

High Gloss Photo Film HG-201, 52

High Resolution Paper HR-101, 52

Plain Paper, 52

described, 21

printing Nozzle Check Pattern, 96

starting test print, 21

power connector

described, 19

printing area, 57

quick reference table for loading, 55

T-Shirt Transfer TR-201, 52

tips on selecting, 109

power cord

Transparency CF-102, 52

precautions, 13

POWER lamp

described, 22

Nozzle Check Pattern

power source

content described, 97

connecting to printer, 25

precautions, 12

printing with POWER button, 96

requirements, 25

precautions

choosing a location, 11

choosing power source, 12

cleaning printer, 13

daily, 14

operation panel

described, 16

optional paper cassette

installing, 140

emergency, 11

general, 11

paper

handling print media, 53

lifting the printer, 15

maintaining printer, 13

printer power cord, 13

storing print media, 53

print head

large sizes, 7

paper supply, 6

paper cassette

adjusting length, 38

described, 17

installing optional paper cassette, 140

loading, 37

alignment, 49

print head cleaning

RESUME button, 22

print heads

loading restrictions, 37

paper guide

described, 18

cleaning, 98

starting cleaning with RESUME button, 98

printer

choosing a location, 11

cleaning, 104

connecting to computer, 23

connecting to power source, 25

driver, 47

paper limit mark

described, 18

paper output tray

described, 17

paper output tray extension

described, 17

paper release lever

described, 20

drivers, 7

paper rest

features, 6

described, 18

lifting, 141

parallel cable

maintenance, 92

maintenance precautions, 13

parts, 16

connecting to printer, 23

parallel interface connector

described, 19

power cord, 13

power source, 12

precautions, 11

photo ink tanks

installing, 87

Plain Paper

selecting location, 15

handling printed sheets, 60

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switching on/off, 26

printer driver

envelopes will not feed, 120

excessive curl, 126

installing, 47

faint printing, 127

installing for Macintosh, 48

installing for Windows 3.1, 48

installing for Windows 98 or Windows 95, 47

paper output receiver

described, 16

garbled text, graphics, 134

ink on back of printed sheets, 128

jams, 118

lines per page not correct, 135

media jam, 125

installing, 42

misfeeds, 118

printing

paper jam, 122

optimised, 6

patchy printing, 127

quality, 7

poor colour print quality, 132

print overrunning edge of page, 135

printed page does not eject, 121

printer will not start, 115

printing halts, 137

REPLACE button

described, 20

RESUME button

described, 22

starting print head cleaning, 92

right cartridge lock lever

described, 20

printing slow, 136

printing too light, 130

problems & solutions, 115

screen/printed colour mismatch, 133

skew, 126

smeared text/image, 134

staining edge of pages, 133

streaked printing, 127

vertical lines broken, 127

serial

connecting to printer, 24

serial interface connector

described, 19

sheet feeder

described, 18

features and restrictions, 44

loading, 44

supplies

handling, 14

storing, 14

T-Shirt Transfer TR-201

described, 52

top cover

described, 17

Transparency CF-102

described, 52

handling printed sheets, 72

loading in sheet feeder, 71

troubleshooting

blurred printing, 127

colour texture poor, 133

colours broken, 132

colours missing, 133

colours streaked, 128

device time-out error, 136

Index

153

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CANON INC.

30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan

CANON COMPUTER SYSTEMS, INC.

2995 Redhill Ave., Costa Mesa, CA 92626, U.S.A.

CANON CANADA INC.

6390 Dixie Road, Mississauga, Ontario, L5T 1P7, Canada

CANON EUROPA N.V.

P.O.Box 2262, 1180 EG, Amstelveen, The Netherlands

CANON (UK) LTD.

Woodhatch, Reigate, Surrey, RH2 8BF, United Kingdom

CANON FRANCE S.A.

17, Quai du Président Paul Doumer, 92414 Courbevoie Cedex, France

CANON DEUTSCHLAND GMBH

Postfach 528, 47705 Krefeld, Germany

CANON LATIN AMERICA, INC.

6505 Blue Lagoon Drive Suite 325, Miami, Florida 33126 U.S.A.

CANON HONGKONG COMPANY LTD.

10/F., Lippo Sun Plaza 28 Canton Road, Tsimshatsui, Kowloon, Hong Kong

CANON SINGAPORE PTE. LTD.

79 Anson Road #09-01/06, Singapore 079906

CANON AUSTRALIA PTY. LTD.

1 Thomas Holt Drive, North Ryde, Sydney, N.S.W. 2113, Australia

QA7-0349-V01

0699AB0.55

PRINTED IN JAPAN

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