BJC-4200
USER’S
MANUAL
Canon
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3-4
Loading Paper
3-5
3-6
3-7
Automatically Feeding Paper
3-7
3-10
3-12
Using Canon's Specialty Papers
3-14
3-17
Canon's High Resolution Paper HR-101
3-17
3-19
4-1
4-2
4-3
4-4
4-6
Cleaning the Print Head
Cleaning the Print Head From Windows
4-6
4-7
4-8
4-10
4-11
4-18
4-22
4-24
5-1
5-1
5
Using Canon's Support Services
General Problems
5-2
5-3
5-3
Using the Super Solver
5-4
5-5
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A-1
Printing Specificatoins
A-1
A-4
A-5
G-1
I-1
FCC-1
W-1
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Congratulations on your purchase of the Canon BJC-4200 Color Bubble Jet™
Printer. We appreciate your choosing this printer to meet your printing needs.
The BJC-4200 offers excellent print quality and fast print speed using both color and
black inks. We are certain you will be satisfied with this advanced Bubble Jet
technology.
This chapter:
Lists the supplies, accessories, and options you can purchase for the printer
Describe Canon's customer support services
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Your BJC-4200 printer supports excellent and unique print media options that
will allow you to produce dazzling, professional, and fun presentations. All of
these print media are specially designed and manufactured to work with your
Canon color printer so you can produce the finest output possible.
Canon has an extensive dealer network equipped to offer you supplies as you
need them. To find a dealer near you, call the Canon Referral Service at 1-800-
848-4123.
If supplies are not available from your local dealer, you can order directly from
Canon by calling
1-800-671-1090.
Your BJC-4200 comes with:
One BC-21 Color BJ Cartridge
One SB-21 BJ Cartridge Container
You can also purchase the following optional BJ cartridges for use with the printer:
BC-20 Black BJ Cartridge
BC-22 Photo BJ Cartridge
BC-29F Neon BJ Cartridge
You can purchase the following ink tanks for use in the BC-21 Color BJ Cartridge:
BCI-21 Black Ink Tank
BCI-21 Color Ink Tank
BJ Cartridges contain the Bubble Jet print head
and ink tank, while ink tanks contain ink only.
You can also purchase the optional Canon BC-22 Photo Kit, which includes
everything you need to produce photo-realistic images:
BC-22 Photo BJ Cartridge
SB-22 BJ Cartridge Container
Canon High Resolution Paper HR-101 (60 Sheets)
See Chapter 4, Maintaining the Printer, for details on replacing BJ cartridges.
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Canon manufactures the following specialty papers:
Bubble Jet Paper LC-301 (water resistant)
High Resolution Paper HR-101
Transparency CF-102
Back Print Film BF-102
High Gloss Film HG-101
Fabric Sheet FS-101
T-Shirt Transfers TR-101
Greeting Cards GC-101
Brochure Paper BP-101
See Chapter 3, Paper Handling, for details on Canon's specialty papers.
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Canon provides experienced support personnel to help you in every way.
You can easily contact Canon on the World Wide Web. Our address is:
Canon provides a bulletin board service (BBS), which is useful for obtaining newly
developed third-party drivers. Call 1-757-420-2000. The protocol for the BBS is up to
28,800 bps, eight data bits, one stop bit, and no parity.
®
If you use CompuServe , you can access the Canon Peripherals Forum. This allows you
to talk with other users, send a message to Canon, or download printer drivers. Just type
GO CANONat any CompuServe prompt.
If you have a modem, you can contact Canon through the Web, its BBS, or
CompuServe. Through these on-line services, you can find out about the latest
Canon products, or you can retrieve general information about specific products.
If you are looking for information about any Canon printer driver for a unique
situation, you can contact one of the Canon on-line services.
You can retrieve information from the on-line services at any hour of the day or
night
Canon provides on-screen assistance with both the Visual Guide and the Super Solver.
Canon's Visual Guide contains a wealth of information about your printer including
basic operational functions, color printing, and troubleshooting. Once installed, you
can select the Visual Guide from the Visual Guide tab in your printer driver or from
Canon Creative.
Canon's Super Solver is now included with Canon Creative. The Super Solver is an
on-line troubleshooting guide. It includes questions and answers to any problems
you may have. Once installed, you can select the Super Solver from the Visual
Guide tab in your printer driver or from Canon Creative.
Canon provides a 24-hour, toll-free Fax Retrieval System. You can use this service to get
helpful documents faxed directly to your fax machine. These documents contain useful
information to assist you tin the operation of your Canon Printer. To access this service
call 1-800-526-4345.
One of the first things you may want to do after setting up your printer is call the
Canon Fax Retrieval System and request an index of the documents available to
you through this service. Documents will be faxed directly to your fax machine.
The Fax Retrieval System offers up-to-date information about Canon's products as
well as technical information about specific products. By reviewing the index, you
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can determine what information would be beneficial to your installation.
Canon provides customer support and service for all Canon printer products. If you have
any questions regarding your new printer, call the Canon Computer Systems Customer
Care Center at 1-800-423-2366. Support is available from 6 a.m. to 12 midnight Eastern
Standard Time (EST) seven days a week except holidays.
If you seem to have an operation problem, try to solve it by using the Super Solver
or by referring to the troubleshooting information in your Visual Guide. If you
cannot quickly resume normal operation, contact Canon's experienced support
personnel at the Customer Care Center.
Customer support for Canadian residents is available 24 hours a day (seven days a week)
at 1-800-263-1121.
In other countries, please contact your Canon Dealer.
The Canon BJC-4200 Color Bubble Jet Printer is designed with the latest technology
to provide trouble-free operation. The warranty information at the back of this
manual describes Canon's limited one-year warranty for its Bubble Jet printers. Be
sure to read the warranty information to find out about the different service options
available to you.
Save your sales receipt for proof of purchase. In the event that your printer needs service,
you will need your proof of purchase to obtain warranty service.
If you feel your BJC-4200 Color Bubble Jet Printer needs servicing, contact Canon
on the World Wide Web to locate the Canon Authorized Service Facility (ASF)
nearest you or to find out about the exclusive Canon InstantExchange warranty
program. If you do not have access to the Web, you can call the Customer Care
Center.
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This chapter desribes how to use the printer with your Windows applications. It
includes:
Installing a printer driver
Printing a document
Printer setup within Windows 95
Printer setup within Windows 3.1
The Windows tabs
Printing speed versus color
Before you can use any type of printer with your computer, you must install a printer
driver. The printer driver tells the computer what kind of a printer you are using. The
printer driver also controls the various settings, such as print quality and paper type.
You define these settings within the printer driver, and then the printer driver
communicates the settings to both the computer and the printer.
You must install the BJ Printer Driver before you can use the BJC-4200 with your
computer. See your Quick Start Guide for instructions.
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This procedure describes the general steps required for printing from various
Windows applications. The exact steps for printing a document may vary depending
on the application program you are using. Refer to your software application's
documentation for the exact printing procedure.
ꢀ
Start the program you are using to create the documentation and open the
document you want to print.
ꢁ
Choose Print Setup from the File menu.
Click on the Setup button if you want to make any adjustments as
appropriate for printing your document. ( See Printer Setup Within
Windows 95 or Printer Setup Within Windows 3.1 for details.)
Select OK to close the Canon BJC-4200 printer driver.
ꢂ
After making any necessary changes to the printing parameters, select
OK to start the print job.
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You can use the printer with all your Windows 95 applications
You can open the Properties dialog box in one of the following ways:
From within any Windows application, you can select the Print or Print Setup
command.
From the Printers folder, you can select the printer and then select the
Properties command from the File menu.
From the Printers folder, you can select the printer, click the right mouse
button, and then select Properties from the drop down list.
The printing options are displayed on the following Windows 95 tabs: General,
Details, Paper, Graphics, Setting, Control, and Visual Guide (if installed). See The
Windows Tabs section (page 2-5) for details.
For detailed information on any of the printing options, you can use Windows 95 on-line
Help:
Use the right mouse button to click an item on the screen; then click the What's
This? command.
Click ? and then click an item.
Press F1
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You can use the BJC-4200 with all your Windows 3.1 applications.
You can access the printing options from the Printers dialog box in the Control
Panel, or you can select the Print Setup option available from the File menu of most
applications that run in Windows.
If the Print Setup option does not appear in the File menu for your application, refer to
the user's manual supplied with the application. It should provide information about
changing the printer setup parameters.
In Windows 3.1, the printing options are displayed on these tabs: Paper, Graphics,
Setting, and Control, and Visual Guide (if installed). See the next section, The
Windows Tabs, for details.
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The BJC-4200 printer driver has several tabs from which you can select your printing
options and learn about your printer driver as well as your BJC-4200 printer.
This tab allows you to add comments regarding the printer driver and print a
test page or a seperator page. (You see this tab when you open the Properties
dialog box from the Printers folder, but not from within a Windows
application.)
This tab allows you to specify printer port settings, spool settings, and time-
out settings. (You see this tab when you open the Properties dialog box from
the Printers folder, but not from within a Windows application.)
This tab allows you to specify page orientation, paper size, and type of print
media. (The printing options on this tab are the same for both Windows 95 and
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Windows 3.1.)
This tab allows you to specify print quality, color model, and print model. (The
printing options on this tab are the same for both Windows 95 and Windows
3.1. However, the Image Color Matching feature is available in Windows 95
only.)
This tab allows you to turn on or off the Setup Analyzer and the Color
Advisor. It also allows you to save up to four custom print settings.(The
printing options on this tab are the same for both Windows 95 and Windows
3.1.)
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This tab allows you to print test pages, turn off the printer, enable or disable
the auto power on feature, clean the print head, or move the BJ cartridge so
you can change it. It also allows you to turn off the printer after a certain
period of inactivity. (The printing options on this tab are the same for both
Windows 95 and Windows 3.1.)
This tab is selectable once you have installed either the Visual Guide or
the Super Solver. From this tab you can initiate installation if either the
Visual Guide or the Super Solver is not installed. Once installed, you can
start either the Visual Guide or the Super Solver from this tab.
(image goes here)
Be sure to use your on-line help to find out about the settings available for each
printing option.
To move between the Windows tabs, click on any of the tabs.
To select the settings on a tab, click the OK button.
To cancel your setting selections on a tab, click the Cancel button.
To save your settings without exiting, click the Apply button.
To access the Help file, click on the Help button.
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When you move the mouse cursor over one of the printing options, a help
message appears at the bottom of the tab.
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You can select the following printing options from the graphics tab to achieve the
specified results.
(image goes here)
Fastest B&W output Draft
Monochrome Uses less ink. Output quality is draft.
possible
180 x 180 dpi
Fast letter quality
output
Standard
360 x 360 dpi
Monochrome Slightly slower than draft. Quality is
standard.
Fast B&W photograph Standard and
Monochrome Slower than B&W but better grayscale
quality.
and graphic output
Fine 360 x 360
dpi
High quality
photograph and
graphic output
High and Fine
720 x 360 dpi
Monochrome Slower than Standard but optimizes
B&W grayscale quality.
Fast color output
Draft
180 x 180 dpi
Color
Color
Color
Uses less ink. Output quality is draft.
Color output
Standard
360 x 360 dpi
Fast color printing but quality is not
optimized.
High quality color
output
High and Fine
720 x 360 dpi
Optimizes color print quality but the
print speed is slower.
Photo-realistic color ---
printing
Photo Color Produces unsurpassed photo-realistic
color printing. (Requires BC-22 Photo
BJ Cartridge.)
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The Setup Analyzer allows the printer driver to evaluate your choice of choice of
printing settings. On the Setting tab, click on the green
Analyzer. Click on the red Ø symbol to disable it.
to enable the Setup
When you exit the printer driver and accept your printing settings by clicking the OK
button, the Setup Analyzer (if enabled) checks to see if any of your settings are
contrary to the recommended settings. If there are inconsistancies, a dialog box
similar to this appears:
The inconsistencies appear with check boxes. You can use the dialog box buttons to
select or deselect the inconsistencies, and/or fix or ignore the inconsistencies.
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Canon's Color Advisor is automatically installed when you install the BJ Printer
Driver from the Canon Creative CD. Color Advisor is a tool that colors documents
even when your software application does not support color, and it expands the
range of colors you can use when your application does support color. See your
Visual Guide for details on using the Color Advisor.
To enable the Color Advisor, click on the green
disable it.
Click on the red Ø symbol to
Use Cartridge Detection if you want the driver to alert you when the installed BJ
cartridge is not the correct choice to use with your Color Model setting. To enable
Cartridge Detection, which is located on the Setting tab, click the green check. Click
on the red Ø symbol to disable it.
If cartridge Detection cannot detect the cartridge type, it advises you to check that
you printer is on-line and that the cables are secure.
If you choose the monochrome Color Model and you have a BC-21 Color BJ
Cartridge installed, you'll see:
Performance Tip!
You now have a color cartridge installed in your
printer. For faster printing speed, change the
color catridge to the monochrome catridge.
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The BJC-4200 Windows printer driver can interpret and translate the full spectrum of
colors, up to 16.7 million colors. When printing in color, there is a significant
increase in the amount of information that the driver has to interpret and translate.
When printing black ink only, the driver has only one color to interpret.
By decreasing the amount of colors that the printer driver has to interpret, you can
significantly decrease the time needed to translate the information. This will speed up
the overall printing process.
In the BJC-4200 Windows printer driver, choose the following settings. These
selections allow the printer driver to interpret and translate 256 colors, which will
increase your printing speed. However, your print quality will not be optimized.
Media Type-Plain Paper
Print Quality-Standard; Fine is off
Color Model-Color
Print Model-Custom
Color Selection-Fast Color
Select the settings shown below to allow the printer driver to interpret and translate
up to 16.7 million colors. Keep in mind that your print speed will be slower than with
other setting combinations.
Print Quality- High; Fine mode is on
Color Model-Color
Print Model-Automatic
Use the BC-20 Black BJ Cartridge to optimize the printer's performance when you
are printing black text and graphics only.
In the BJC-4200 printer driver, choose the following settings to tell your printer to
print using black ink only.
Media Type-Plain Paper
Print Quality-Standard
Color Model-Monochrome
Print Model-Automatic
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To improve print speed, you can try the following:
This avoids the extra step of sending the print file to the Print Manager and
may increase your printing speed by as much as 25%, depending on the
computer you are using.
Under the 386 Enhanced icon in the Windows Control Panel, add or create a
permanent swap file that is from 4 MB to 9 MB. The computer will be able to
prepare the print file faster. See your Windows documentation for instructions.
In the Custom Settings dialog box, choose Diffusion only when printing final
output or photographic images. Choosing a Halftone setting of Fine allows the
documents to print as much as 20% faster because the computer does not need
to compute to "best possible position" for each dot.
In the Custom Settings dialog box, avoid Match as the Color Adjustment
setting. The screen matching feature takes longer to process in the computer
because it requires special information.
Although the automatic settings are easy to use, the computer must interpret
the printed page. This takes more time than if you select each setting.
Use only one software program at a time and unload any screen saving utilities
or programs stored in Windows background; this frees up more memory for
Windows processing.
If you will be printing text in black only, choose a Color Selection of Black and
White rather than Grayscale. Print draft documents in Monochrome rather than
Color, or use Draft print qualitywhen printing in color.
The computer will need to calculate and transmit fewer dots. Too many colors
can make the image confusing and less effective as well as cause the print
speed to slow down.
Use Black, cyan, yellow, magenta, blue, green, and red when possible. The
computer will need to calculate and transfer less dot information.
The printer will need to image fewer dots.
The print head will make only on pass for each printed line.
The computer will be able to prepare the print file faster.
The computer will be able to prepare the print file faster.
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The computer will be able to prepare the print file faster.
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This chapter describes how to use the printer for all your printing operations. It
includes:
Selecting paper types
Setting the paper thickness lever
Summary of printer settings for various print media
Automatically loading paper
Manually feeding paper
Printing on envelopes
Using Canon's Specialty Papers
To ensure the best performance of your printer, you'll want to select the best paper
and load it correctly. You can stack paper in the sheet feeder to load it automatically,
or you can manually feed one sheet at a time.
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One of the most important things you can do to assure the best possible performance
of your Bubble Jet printer is to select the correct paper. Your printer produces letter
quality print on most plain paper bond papers, including cotton bond and
photocopying papers; it does not require special ink jet papers. However, the print
quality varies with different paper types. Be sure to test a type of paper before you
purchase a large quantity.
The printer supports paper sizes of letter, legal, and A4 in portrait orientation. You
can use regular copier paper, cotton bond papers, and typical letterhead. Always use
paper without curls, folds, staples, or damaged edges.
The Canon Bubble Jet Paper LC-301 has been developed for high quality printing
with minimal or no smearing or running when in contact with water or damp
surfaces, making a good choice for damp or rainy environments. The paper is
specially created and printable on both sides. (In your printer driver, select Plain
Paper when you load this paper.)
The Canon High Resolution Paper HR-101 is designed to produce near photographic
quality print output with sharp and vivid graphics. For best results, use the optional
BC-22 Photo BJ Cartridge to produce images comparable to your favorite
photographs.
Transparency CF-102 from Canon are recommended. These transparencies produce
excellent contrast, sharpness, and color.
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Canon Back Print Film BF-102 has been specially developed for Canon Color Bubble
Jet printers. The film is designed to deliver brilliant, high-intensity color images
suitable for business presentations, design work, or professional reports. Back Print
Film is printed on the back (non-glossy) side of the film in mirror image and then
viewed from the front or glossy side using a backlighting device. For more details,
ask a Canon Authorized Dealer for information or refer to the manual supplied with
the film.
The Canon High Gloss Film HG-101 features a bright white finish that lends striking
visual power to charts, graphs, and photographic images. Use this film to make your
presentation materials and graphics look professional.
Use Fabric Sheets FS-101 for Canon Bubble Jet printers to print banners, pillow
covers, scarves, flags, and other textile items. Use these sheets for appliqués and
other craft and sewing projects. Fabric sheets are 9.5" x 14".
Use Canon's popular T-Shirt Transfers TR-101 to create and personalize T-shirts,
sweatshirts, aprons, tablecloths, napkins, tote bags, and anything else your
imagination allows! Use on any cotton or cotton/poly blend fabric. Your image is
printed in mirror image (when you use T-Shirt Transfer mode through the BJC-4200
Printer Driver) so when you iron it onto the T-shirt, the image is viewed correctly.
Get the most out of your Canon Creative or other card making software with Canon
Greeting Cards GC-101. These cards give your unique, personalized cards the look
and feel of professional cards. You can create cards, invitations, announcements, and
more.
Canon's Brochure Paper BP-101 is specifically designed for creating high quality
brochures on glossy paper. Combined with Design Essentials from Canon Creative,
you have everything you need to create professional half-fold, tri-fold, and full sheet
brochures. Each glossy sheet is coated on both sides to allow manual duplex printing.
If you are printing in an application outside Windows, your software application or
printer driver must support mirror image printing in order to use Back Print Film or T-
Shirt Transfers
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When selecting or loading paper, please remember the following:
Attempting to print on damp, curled, wrinkled, or torn paper can cause paper
jams and poor print quality.
Use cut-sheet paper only. You cannot use multipart paper.
When using graph paper, the lines may not match because the 1/6 inch line
spacing of the printer is slightly less than that of graph paper.
If the print density of your page is very high, light paper stock may curl slightly
due to the large amount if ink. If you need to print dense graphics, try printing
on heavier stock.
Do not use thicker paper than meets the specifications for this printer. Printing
with a paper that is thick enough to come in contact with the print head
nozzles may damage the BJ Cartridge.
When printing on legal size paper (or larger), do not extend the paper output
tray.
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To ensure trouble-free paper handling, you'll want to set the paper thickness lever
before loading paper.
Center for the BC-21 Color BJ Cartridge
Left for the BC-20 Black BJ Cartridge
Right for heavier-weight print media or envelopes
Be sure check this lever when you change BJ cartridges, and before and after printing
on heavier-weight print media or envelopes.
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Plain paper
Center
Center
Left
Left
Auto
Auto
Approx. 100 (0.4" stack)
Approx. 100 (0.4" stack)
Bubble Jet Paper
LC-301
High Resolution
Paper HR-101
Center
Center
Center
Right
Auto
Approx. 80 (0.4" stack)
Transparency
CF-102
Auto
50
10
1
Back Print Film
BJ-102
Auto
High Gloss Film
HG-101
Manual
Fabric Sheet
FS-101
Auto or
Manual
Center
Right
Right
1
T-Shirt Transfers
TR-101
Auto or
Manual
1
Greeting Cards
GC-101
Manual
Manual
Manual
1
Brochure Paper
BP-101
Right
1
Other heavier-weight
print media
Right
1
Envelopes
Single
Stack
Right
Right
Manual
Auto
1
15
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You can stack paper in the sheet feeder to load it automatically, or you can manually
feed one sheet at a time through the manual feed slot.
You can place approximately 100 sheets of plain paper (20 lb. or 75 g/m²) in the
sheet feeder at a time.
You can stack approximately 50 sheets of transparency film or 10 sheets of back
print film in the sheet feeder. However, these special media may not advance
correctly under unusual environmental conditions (such as extreme temperatures or
humidity). If you have trouble with special papers becoming skewed or feeding
multiple sheets, do not stack them in the sheet feeder. Load them one sheet at a time.
ꢀ
Center for the BC-21 Color BJ Cartridge
Left for the optional BC-20 Black BJ Cartridge.
ꢁ
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For letter-size and A4-size paper, extend the paper output tray.
ꢂ
For best results, fan the paper before loading it.
Always fan a stack of paper along the edge that will feed into the printer
first.
ꢃ
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Align the edge of the paper with the right edge of the sheet feeder.
Secure the stack with the paper guide.
ꢄ
Make sure that the printer is turned on.
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When automatically feeding stacks of paper, follow these guidelines:
Do not open the front cover while printing. This may cause paper jams,
smudges, or malfunctions.
Do not leave paper stacked in the printer for long periods of time; longer
sheets of paper may become bent or curled over time. This may cause the
paper to misfeed or jam.
If your printed page contains lots of graphics, the ink on the page may be damp
due to the print density. Remove the page right away and allow the ink to dry.
The capacity of the paper output tray is 20 sheets of paper. To reduce paper
jams, remove paper from the output tray before the count reaches 20.
If paper curls after printing, remove it immediately; otherwise, paper jams may
occur.
The platen (a roller on the inside of the printer) may become inked if you print
data beyond the width of the page. If this happens, clean the platen with a soft
cloth. (For details on cleaning the platen, see page 4-3.)
Depending on the density of your printed pages, the ink may need time to dry.
Within two to three seconds, the ink becomes smudge resistant. After drying
several minutes, the ink becomes water resistant.
Do not try to load paper into the sheet feeder beyond the paper limit mark or
the tab on the right side of the sheet feeder; stacking too much paper may
cause paper feeding or printing problems.
Make sure there are no gaps between the stack of paper and the paper guide
nor the right edge of the sheet feeder.
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When automatically feeding transparencies or back print film, remove each
sheet after it is delivered. Do not allow film sheets to stack up in the paper
output tray.
Let the printed sheets of film dry completely before storing them. The
complete drying time required for Canon's transparencies or back print film is
approximately 15 minutes.
When a sheet of film has dried completely, cover its printed side with a sheet
of plain (not coated) paper before storing it; this is recommended even if you
place the sheets of film in a clear file.
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You use the manual feed function when printing on heavier-weight print media (17 lb
to 30 lb or 64 g/m² to 105 g/m²).
ꢀ
ꢁ
Slide the paper into the manual feed slot in the back of the printer.
Align the sheet with the left edge of the manual feed slot.
Hold the sheet for about two seconds until it feeds automatically.
The printer will automatically load the paper into position.
ꢂ
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If you are using Windows, you must select Manual Feed in the BJC-4200
printer driver for the printer to accept manually fed paper.
After printing on thick paper or envelopes, set the paper thickness lever
(inside the printer) back to the left or center position before printing on
other paper types.
After manually feeding a sheet of paper or an envelope, extend the paper
support.
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You can stack up to 15 envelopes in the sheet feeder or you can manually feed
envelopes one at a time.
U.S. Commercial number 10 (COM10) envelopes and European DL envelopes are
recommended. You may be able to stack envelopes of other sizes in the sheet feeder;
however, Canon cannot guarantee consistent performance on envelope sizes other
than COM10 and DL.
The following envelopes are not recommended because they may cause jams or
smears, or may damage your printer.
Envelopes with windows, holes, perforations, cutouts, and double flaps.
Envelopes made with special coated paper or deeply embossed paper.
Envelopes using peel-off sealing strips.
Envelopes in which letters have been enclosed.
When you are ready to print on envelopes, follow these steps to stack envelopes in
the sheet feeder. (You can also manually feed envelopes one at a time.)
ꢀ
ꢁ
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ꢂ
Arrange the stack of envelopes on a firm surface and press down firmly
on the edges to make the folds crisp.
Press all the way around the envelopes to remove any curls and expel air
from inside the envelopes.
ꢃ
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ꢄ
Slide a stack of envelopes into the sheet feeder until it stops.
Align the edge of the paper guide with the left edge of the stack of
envelopes.
ꢅ
Make sure the printer is on.
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This section describes how to use the cleaning sheet that comes with the Canon High
Resolution Paper and how to use the Fabric Sheets for Canon printers.
Canon's High Resolution Paper HR-101 is designed for high quality printing. This
paper is specially coated to produce delicate color output. After using a package of
High Resolution Paper (200 sheets), you need to use the cleaning sheet enclosed with
the paper to remove paper dust from the printer's rollers; this will help prevent paper
feed problems.
ꢀ
Make sure the paper thickness lever is to the center.
Make sure the paper support and paper output trays are extended.
ꢁ
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Remove the two pieces of tape from the sheet.
Insert the sheet with the sticky side out (toward you) and down (going into
the sheet feeder).
Adjust the paper guide to the edge of the cleaning sheet.
ꢂ
Make sure the printer is on.
Press RESUME to advance the cleaning sheet into the printer.
Press RESUME again to start cleaning.
The printer feeds the sheet and then ejects it.
Use a cleaning sheet once only.
Fabric sheets FS-101 for Canon printers come with a booklet that describes special
handling procedures. Be sure to look through this booklet for special information
regarding the Fabric Sheets. This section describes specific steps for using Fabric
Sheets with the BJC-4200.
Be sure to follow these guidelines.
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To avoid paper jams, smearing, and other problems, do not open the printer's
cover during printing.
Use the fixing agent that comes with the Fabric Sheet FS-101.
Do not touch newly printed fabric sheets until the ink is completely dry. This
takes about one hour.
ꢀ
Make sure the paper thickness lever is to the right position.
Make sure the paper support and paper output tray are extended.
ꢁ
Insert the sheet with the cloth side out (toward you) and the open end up
(away from the sheet feeder).
Adjust the paper guide to the edge of the fabric sheet.
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ꢂ
ꢃ
In the Paper tab, select A4 for the Paper Size and select Fabric Sheet for the
Print Media.
In the Graphics tab, select High for the Print Quality. You may also want to
select Fine mode.
Start the print operation from your Windows application.
Let the printed fabric sheet set for about one hour to allow the ink to
completely dry.
When dry, peel the film backing from the printed fabric sheet.
Wash the printed fabric for about three minutes under lukewarm running
water to remove extra ink.
Hang the fabric sheet up to dry it again.
Iron the dried fabric sheet with a clothes iron.
See the booklet that comes with Fabric Sheet FS-101 for details on drying
and washing.
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This chapter covers the care required for your Canon BJC-4200 Color Bubble Jet
Printer. It includes:
Printer guidelines
Cleaning the printer
Printing the test pages
Cleaning the print head
BJ cartridge guidelines
Replacing the BJ cartridge
Replacing an ink tank in the BC-21 Color BJ Cartridge
Storing a BJ cartridge
Transporting the printer
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Follow these guidelines to avoid damage to your printer and harm to you or others:
Set the printer on a stable surface. Do not use an angled printer stand. Avoid
setting the printer in direct sunlight.
Keep the front cover closed when printing.
Do not set anything on top of the printer
Make sure the power is off any time you connect or disconnect the AC adapter
or interface cable.
Do not unplug the AC adapter unnecessarily.
Do not unplug the printer or turn off a power strip to which the printer is
attached when the printer's power is turned on. This may prevent the print
head unit from returning to the home position on the right and being capped,
which may cause the print head to dry out. This is critical. If left uncapped, the
print head unit may clog and may need to be replaced.
Do not move the mechanism that holds the BJ cartridge. Attempting to move
the BJ cartridge holder may damage delicate mechanical parts.
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Your Printer requires little routine maintenance. Perform the following maintenance,
as necessary, to keep your printer in good operating condition.
Make sure the printer is turned off before cleaning it. It is a good idea to unplug the
AC adapter
also.
Do not clean the exterior of the printer with volatile liquids such as thinners,
benzine, or any
spray-type or chemical cleaners; doing so will damage the surface of the printer.
When cleaning the printer, avoid the area near the print head on the BJ cartridge.
Do not touch the print head. Ink may leak out and cause stains.
Clean the printer regularly to avoid printing problems. Remove any ink mist or paper
debris from the interior of the printer using a soft cloth moistened with water. Clean
especially well around the platen area. If the rollers become dirty, you can clean them
using a small soft brush.
Clean the exterior of the printer with a soft cloth moistened with water. Clean away
smudges and dust.
Do not use paper products (such as paper towels or tissues) to clean the inside of the
printer.
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You use the Tests option on the Control tab in your BJC-4200 printer driver to print
a self test, demonstration page, or a nozzle test pattern. You can use these test prints
to check the operation of your printer and your print quality.
Before selecting a Tests option, make sure paper is properly loaded in the sheet
feeder (see Automatically Feeding Paper starting on page 3-7).
Click on the Tests option and then click on the Print button.
This test prints a repeating pattern of characters.
This test prints a sample page describing the printer's features.
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Use this test print to check that each print head nozzle is operating properly.
When the BC-21 Color BJ Cartridge is installed, the pattern includes all four colors:
yellow, magenta, cyan, and black. In the color pattern, you'll notice that lines are
missing between the colors. This is normal.
The following sample shows the Nozzle Test when optional BC-20 Black BJ
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Cartridge is installed.
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Your printer is equipped with a print head cleaning function to ensure constant high
quality printing.
If you are using Windows, you can execute print head cleanings from the Control
sheet in the printer driver. Simply click on Clean Ink Head.
If you want to clean the print head from the operator panel, follow these steps:
ꢀ
Make sure the green power light is on.
ꢁ
The power light will blink for several seconds while the print head is being
cleaned.
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Perform the print head cleaning only when you encounter a print quality
problem. Unnecessary and repetitious cleaning will waste ink.
If you execute the print head cleaning while paper is manually loaded, the printer
will eject the paper and perform the cleaning.
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You can use these cartridges with the printer:
Contains the print head unit and two replaceable ink tanks, one color
(cyan, magenta, yellow) and one black. You can replace the ink tanks
without replacing the print head unit when you run out of ink.
Contains the print head unit and black ink only. Use this cartridge when
you will be printing with black ink only. When you run out of ink, you
replace the complete cartridge.
Contains the print head unit and color and black inks. Use this cartridge when you
want to produce photo-realistic color printing. When used with Canon's High
Resolution Paper (HR-101) or Glossy Photo Paper (GP-201), this ink produces
images comparable to your favorite photographs. When you run out ink, you replace
the complete cartridge.
Contains the print head unit and neon color and black inks. Use this cartridge when
you want to add hot new colors to everything from your business graphs to stickers
for your kids. These amazing bright fluorescent colors make your pictures, graphs,
and fun images really stand out. When you run out ink, you replace the complete
cartridge.
The actual amount of ink that you use will vary depending on the print density of a
page. If the majority of your output is graphics, you may need to change cartridges
or tanks more often than when you are printing text only. See Appendix A,
Specifications, for details on the life expectancy of the BJ cartridges.
You may need to replace the BJ cartridge or a BJ tank when any of the following
conditions exist:
You have been using the cartridge for over one year.
Your printed output is not crisp and clear, and there are gaps in the characters
(missing dots) even after you have cleaned the print head at least five times.
If you are using the BC-21 Color BJ Cartridge and your output is blank, one of the
ink tanks is probably out of ink. See the instructions starting on page 4-18 for
replacing an ink tank.
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Canon's limited warranty does not cover damage caused to Canon's Bubble Jet
products that is attributable to the use of third party parts or supplies, including
inks. The limited warranty remains in effect for its life once the particular damage
has been properly repaired.
For optimum printing results, Canon recommends that you use only the Canon
BC-21 Color BJ Cartridge or the optional Canon BC-20 Black, BC-22 Photo, and
BC-29F Neon BJ Cartridges with your BJC-4200 printer.
When replacing ink tanks in the BC-21 Color BJ Cartridge, Canon recommends
that you use only Canon BCI-21 Color and BCI-21 Black Ink Tanks.
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The most important thing you can do to extend the life of your BJC-4200 and to
ensure optimum print quality is take care of the BJ cartridges.
Spilled ink can stain any surface. Open BJ cartridges and ink tanks carefully, and follow
the guidelines presented here to protect against spilled ink.
If you are using both the BC-21 Color BJ Cartridge and any of the optional BJ
cartridges, make sure you store the cartridge not being used in the BJ
Cartridge Container.
Keep BJ cartridges and ink tanks in their sealed containers until you are ready
to use them.
Do not remove the ink tanks from the BC-21 Color BJ Cartridge
unnecessarily. This may cause the ink to clog.
Make sure both BJ tanks are installed in the BC-21 Color BJ Cartridge.
Attempting to use the BC-21 Color BJ Cartridge with one ink tank only may
cause ink clogging.
If spilled, the ink is difficult to remove. Therefore, it's a good idea to keep the
BJ cartridges and ink tanks out of the reach of children.
Do not touch the print head area on the BJ cartridge. Ink may leak out and
cause stains.
Hold the BJ cartridge on the sides only. Do not touch the silver plate on the bottom of
the BJ cartridge or the silver metal or circuit area on the side. The metal area may
become hot during printing.
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The following procedure describes how to replace the BC-21 Color BJ Cartridge
with the optional BC-20 Black BJ Cartridge. Follow the instructions in this section to
replace an old BJ cartridge or to change BJ cartridges when you are switching
between the BC-21 and any of the optional BJ cartridges.
You only need to replace the BC-21 Color BJ Cartridge when the print head is
damaged (or after printing approximately 2000 pages). If one of the ink tanks (either
color or black) in your BC-21 Color BJ Cartridge is out of ink, see the next section
(page 4-18) for instructions on how to replace an ink tank.
Before starting, make sure the printer's power is on.
ꢀ
Use both hands to grasp the sides of the cover and pull it toward you.
ꢁ
The printer beeps and moves the cartridge holder to the center of the
printer.
The power light blinks while the cartridge holder is positioned in the center
of the printer.
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Do not attempt to move the cartridge holder manually. This may damage the
printer.
ꢂ
ꢃ
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ꢀ
If you are replacing an old BJ cartridge, dispose of the old cartridge
properly.
If you are switching cartridges, you must store the cartridge you are
removing in the BJ Cartridge Container.
ꢁ
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Peel off the protective foil.
ꢄ
Lift off the cap from the print head and then remove the tape.
ꢅ
Be careful not to touch the rollers with the print head.
Make sure the cartridge is pressed against the back of the holder.
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ꢆ
Make sure the marks on the lever and the cartridge holder align.
The BJ cartridge is now positioned and locked.
Do not manually move the mechanism that houses the BJ cartridge.
Attempting to move the BJ cartridge holder will damage the printer.
ꢀꢇ
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If you installed the BC-20 Black BJ Cartridge, set the paper thickness
lever to the left.
If you installed the BC-21 Color BJ Cartridge, set the paper thickness
lever to the center.
ꢀꢀ
The printer beeps and moves the cartridge holder to the home position on
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the right side of the printer.
The printer cleans the print head automatically.
ꢀꢁ
Whenever you turn off the printer, the BJ cartridge moves to the home position on
the right and caps itself. If you unplug the printer while it is printing (or if you turn
off a power strip to which the printer is connected), or if you manually move the
cartridge holder from the home position, the BJ cartridge will not be capped and it
may dry out.
If you installed a new BJ cartridge, the printer automatically cleans the print head.
See page 4-6 for details on manually cleaning the print head.
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If you perform a print operation correctly but the output is blank, an ink tank may be
out of ink. Perform the print head cleaning at least five times. If the output is still
blank, replace the empty ink tank in the BC-21 Color BJ Cartridge.
Leave the BJ cartridge in the printer when replacing an ink tank. Make sure the
printer's power is on.
ꢀ
Use both hands to grasp the sides of the cover and pull it forward.
ꢁ
The printer beeps and moves the cartridge holder to the center of the
printer.
The POWER light blinks while the cartridge holder is positioned to the
center of the printer.
ꢂ
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The color ink tank is on the left; the black ink tank is on the right.
Grasp the tab on the top of the tank and pull forward to release the ink
tank.
Then lift the ink tank up and out of the BJ cartridge unit.
Dispose of the ink tank properly. You may want to place it in a plastic
bag to keep from spilling any residual ink.
ꢃ
Then remove the protective cap.
ꢄ
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ꢅ
.
ꢆ
If you are replacing both tanks, repeat steps 3 through 6 for the other BJ
tank.
.
ꢇ
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The printer beeps and moves the cartridge holder to the home position on
the right of the printer.
The printer automatically cleans the print head unit.
ꢈ
Use both hands to lift the cover into place and press firmly to close it.
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Whenever you unwrap a BJ cartridge, you must either install it in the printer or store
it in the BJ Cartridge Containter to prevent the print head from drying and clogging.
ꢀ
When opening the BJ Cartridge Container, press in on the release tab that
locks the cover in place.
ꢁ
You must insert the cartridge correctly or the container will not close.
The protective cap must be removed from the cartridge before you set it
in the container.
ꢂ
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Be sure the lid snaps closed.
Whenever you remove a BJ cartridge from the printer, store the cartridge in the
container (unless you are disposing it).
If you have more than one BJ Cartridge Container, you can hook them together.
Simply connect them by the slides and grooves on the sides of the containers.
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While the BJC-4200 Color Bubble Jet Printer is small and compact, it is not a portable
printer and you need to take care when transporting it. The printer's components, such as
the sheet feeder, may become damaged if subjected to severe vibration during
transportation. Also, your print head my dry out during travel (and become unusable) if
it is not capped and taped correctly.
If you plan to move the printer from one location to another, or if you want to store
it, follow these steps.
ꢀ
Make sure the print head is in the home position.
Remove any paper from the sheet feeder.
Detach the interface cable.
Do not remove the AC adapter.
ꢁ
Tape the BJ cartridge to the side of the printer.
ꢂ
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Remove the BJ cartridge container from the side of the printer and store
it in a safe place.
Return the paper support and paper output tray to their original positions.
ꢃ
Do not remove the BJ cartridge from the printer or ship a BJ
cartridge or an ink tank from which you have removed the
protective cap. An opened BJ cartridge or ink tank that is not installed in
the printer may leak, and the print head may dry out. Also, if you do not
tape the BJ cartridge to the side of the printer, ink may spill into the
printer.
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7URXEOHVKRRWLQJ
Due to today's rapidly changing personal computer environment, we have placed
troubleshooting information in a variety of places to ensure that the most accurate
information possible is available. The best place to find current information is through
our on-line support services and through our Fax Retrieval System. On-line services
include the World Wide Web and our BBS, and CompuServe. On-screen services
include the Visual Guide, which includes visual images, and Canon's Super Solver,
which includes questions and answers to most problems you may have.
This chapter contains very basic information to help you solve printer problems. It
describes how to use Canon's various support services, covers a few basic problems,
and describes how to clear a paper jam. For complete problem solving information,
be sure to use the Super Solver and our other support services.
This section describes where to look for help. For information on the numbers for
these services, see Getting Help From Canon (page 1-4).
If you have an operational problem:
Try to solve it using the Super Solver.
Look through the Visual Guide for related information.
If you have a need for a unique printer driver:
Contact Canon through the Web, its BBS, or CompuServe.
If you are an MS-DOS user (and do not have Windows):
Use Canon's Fax Retrieval system to obtain information regarding how
to use the printer with your MS-DOS application.
If you have a hardware problem:
Call the Customer Care Center.
If you do not have a CD drive:
Call the Customer Care Center to order Canon's Super Solver and Color
Advisor on diskette.
Before contacting Canon, identify your printer problem and make sure you have the
following information.
Product Name -- BJC-4200
Serial Number
Place of Purchase
Nature of Problem
Steps you have taken to solve the problem and the results
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The serial number is located on the label on the back of the printer:
Attempting to repair the printer yourself may void the limited warranty as to that repair.
See the limited warranty information at the back of this manual for details.
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The most basic problems you may encounter are "the printer does not print" and "
your print quality is not satisfactory."
If the printer does not print
Check all your cable connections
Check your printer driver setup
Check your computer configuration
If your print quality is not satisfactory
Clean the print head
Clean the print head five times
Replace the BJ cartridge
Canon's Super Solver is included with Canon Creative. The Super Solver is an on-
line troubleshooting guide. It includes questions and answers to most problems you
may have.
You install the Super Solver from the Canon Creative CD. You can install it along
with the Visual Guide or separately from the Canon Creative Launcher.
Once installed, you can select the Super Solver from the Visual Guide tab in the
BJC-4200 Printer Driver or from Canon Creative.
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When a paper jam occurs, the power light turns orange and the printer goes off-line.
ꢀ
Turn off the printer.
ꢁ
If the paper tears off inside the printer, open the front cover and remove
the paper left inside the printer.
ꢂ
The POWER light comes on and the print head moves to the home
position.
The printer is now ready for printing.
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If you are printing high density graphics when a paper jam occurs, feed at least
two sheets of paper through the printer to clean the rollers.
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A [k prints at the top of the page when printing from Windows 95 on a Compaq
Presario 7170/7180
Configuration of parallel port in CMOS
Change CMOS on Compaq Presario 7170/7180 to enable bi-directional capability:
Reboot computer, press "Delete" to go into CMOS setup
At Setup menu, cursor to "Advanced System Setup" and "Enter" to select
From Advanced System Setup menu, select "Integrated Peripherals"
From the Integrated Peripherals Menu, Cursor to 'LPT Extended
Mode" (Note: This is different than LPT1 mode)
The LPT Extended Mode will probably show "Standard"- Use the "Page
Down" key to cycle to "ECP Mode"
Press "ESC" key to back to Advanced System Setup Menu
Press "ESC" key to go back to main setup menu
Press "F10" to save new configuration, and confirm save by answering "Yes"
to final question
A[K prints at the top of the page and/or partial printout when printing on a Toshiba
laptop.
Configuration of parallel port in CMOS and LPT.VXD file.
Case #1 Partial printout may occur with the following settings:
CMOS value for LPT1 is ECP LPT.VXD v4.00.950 file size 35,479
Case #2 [K is printed at top and the rest of the page is correct with the following
settings:
CMOS value for LPT1 is Standard Bi-Directional LPT.VXD v4.00.950 file size
35,479
This corrected configuration should provide correct output. CMOS value for LPT1
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is Standard Bi-directional LPT.VXD v4.00.503 file size 35,487.
The LPT.VXD file is located in the Windows/System directory. The LPT.VXD file
will be available on the BBS and CompuServe Filename: LPT.EXE located in the
Windows 95 section.
To change the CMOS settings:
From Windows 95, click on Start
Go to Programs
Select Toshiba Utilities
You will have either TSETUP or HARDWARE SETUP UTILITY
For TSETUP Select Hardware Options
Select Parallel/ Printer
Select Standard bi-directional
Click OK
The computer will ask if you want to reboot-Select Yes
On both utilities you will have to save and reboot the system.
Note that selecting standard Bi-directional changes the CMOS setting to bi-
directional.
A Compaq Presario running windows 95 will print only 3/4 page out of any windows
application.
This occurs with Windows 95, Windows 3.1, and Win95 mini drivers.
Change the Resource Setting of LPT1.
Right Click on My computer
Select Properties
Select Device Manager Tab
Double-click Ports (COM & LPT)
Double-click LPT1
Select Resources Tab
De-select Automatic Settings
Change Basic Config from 0000 (0) to 0003 (3)
This step may require setting to 0002 (2) first, and then reboot in order
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to see 0003 (3)
Select OK
The above solution has found to be successful on some machines. If unsuccessful,
then try the following procedure forwarded from Compaq Tech Support.
Go to Control panel
System
Device Manager
Click "+" in Front of Port
Highlight ECP Printer Port
Properties
Resources
Disable "Use Automatic Settings"
Double-click on Direct Memory Access Line
Change Volume Line to 3
Click OK
Close
Reboot
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Bubble jet ink on-demand
Automatic feed
Manual feed
Maximum thickness of stacked paper: 0.4 inches (10 mm)
Plain Paper
Approx. 100 sheets (0.4" stack)
2
(20 lb or 75 g/m )
Bubble Jet paper
Approx. 100 sheets (0.4" stack)
Approx. 80 sheets (0.4" stack)
High resolution
paper
Transparencies
Back print film
Fabric sheets
T-shirt transfers
Envelopes
50 sheets
10 sheets
1 sheet
1 sheet
15 envelopes (U.S. Commercial number
10
or European DL)
Letter
Legal
A4
8.5 in x 11 in
8.5 in x 14 in
210 mm x 297 mm
148 x 210 mm
182 x 257 mm
A5
B5
U.S. Commercial 10 envelope
European DL envelope
9.5 in x 4.1 in
220 mm x 110 mm
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Canon Bubble Jet Paper (water-resistant)
LC-301
Bubble Jet paper
High resolution
paper
Canon High Resolution Paper HR-101
Transparencies
Back print film
High gloss film
Canon Transparency CF-102
Canon Back Print Film BF-102
Canon High Gloss Film HG-101
Fabric Sheet FS-101 for Canon Bubble
Jet printers
Fabric sheets
T-shirt transfers
Greeting cards
Brochure paper
Envelopes
Canon T-Shirt Transfers TR-101
Canon Greeting Cards GC-101
Canon Brochure Paper BP-101
Commercial number 10 or European DL
2
Automatic Feed
Manual Feed
17 to 24 lb (64 to 90 g/m )
2
17 to 30 lb (64 to 105 g/m )
BC-21 Color BJ
Standard mode -- 173 cps at 10 cpi
Cartridge; black ink Draft mode -- 255 cps at 10 cpi
BC-21 Color BJ Approximately 0.3 to 0.8 ppm at full
Cartridge; color ink coverage of printable area (print speed
depends on content of print data)
Optional BC-20
Standard mode -- 346 cps to 10 cpi
Black BJ Cartridge; Draft mode -- 510 cps to 10 cpi
black ink only
Maximum
8 inches
Approximately 150 ms/line at 1/6-inch line feeds
The shaded portion in the following figure shows the printing area for papers.
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a
b
c
d
e
8.5 in
a 8.5 in
a 210 mm a 182 mm
b 3.4 mm b 3.4 mm
c 297 mm c 257 mm
0.13 in
11.0 in
0.12 in
0.27 in
b 0.13 in
c 14.0 in
d 0.12 in
e 0.27 in
d 3.0 mm
e 7.0 mm
d 3.0 mm
e 7.0 mm
The shaded portion in the following figure shows the printing area for an envelope.
a 9.5 in
b 1.2 in
c 1.2 in
d 4.1 in
e 0.12 in
f 0.27 in
a
b
c
d
e
f
220 mm
6.4 mm
10.4 mm
110 mm
3.0 mm
7.0 mm
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Print head
64 nozzles for black
24 nozzles for each color (cyan, magenta,
yellow)
Print head life Approximately 2,000 color pages at 30%
coverage
Ink tanks
BCI-21 Color (cyan, magenta, yellow)
BCI-21 Black
Ink color
Black, cyan, yellow, magenta
Ink tank yield
BCI-21
Color
Standard mode -- 100 pages
Draft mode -- 200 pages
(at 7.5% coverage for each color)
BCI-21
Black
Standard mode -- 150 pages
Draft mode -- 300 pages
(at 7.5% coverage)
Print head
Ink color
128 nozzles
Black
Cartridge life/
Ink tank yield
900 text pages at 5% coverage
IEEE 1284 compatible parallel interface
Approx. 45 db(A) per ISO 9296
Temperature
Humidity
41º F to 95º F (5º C to 35º C)
10% to 90% RH (no
condensation)
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Temperature
Humidity
32º F to 95º F (0º C to 35º C)
5% to 95% RH (no condensation)
USA/Canada
AC 120 V 60 Hz
5 watts maximum nonprinting
20 watts maximum printing
15.1 in (383 mm) W x 9.1 in (232 mm) D x 8.0 in (203 mm) H
Approx. 7.7 lb (3.5 kg)
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