Canon All in One Printer MX310 User Manual

Office All-In-One  
series  
Quick Start Guide  
Q T 5 1 3 6 6 V 0 1  
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series  
Office All-In-One  
Quick Start Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Canon PIXMA MX310 series Office All-In-One Quick Start Guide.  
Copyright  
This manual is copyrighted by Canon U.S.A., Inc. with all rights reserved. Under the copyright laws,  
this manual may not be reproduced in any form, in whole or in part, without the prior written consent  
of Canon U.S.A., Inc.  
© 2007 Canon U.S.A., Inc.  
Disclaimer  
Canon U.S.A., Inc. has reviewed this manual thoroughly in order that it will be an easy-to-use guide  
to your Canon PIXMA MX310 series Office All-In-One. All statements, technical information and  
recommendations in this manual and in any guides or related documents are believed reliable, but  
the accuracy and completeness thereof are not guaranteed or warranted, and they are not intended  
to be, nor should they be understood to be, representation or warranties concerning the products  
described.  
Specifications are subject to change without notice.  
As an ENERGY STAR® Partner, Canon Inc. has determined that this product meets the ENERGY  
STAR® guidelines for energy efficiency.  
All information regarding non-Canon products was compiled from publicly available information. No  
representation is made regarding the accuracy thereof.  
About Consumables  
Consumables (ink tanks / FINE Cartridges) are available for 5 years after production has stopped.  
Trademarks  
z “Microsoft” is a registered trademark of Microsoft Corporation.  
z “Windows” is a trademark of Microsoft Corporation, registered in the U.S. and other countries.  
z “Windows Vista” is a trademark of Microsoft Corporation.  
z “Macintosh” and “Mac” are trademarks of Apple Inc., registered in the U.S. and other countries.  
Canon U.S.A., Inc.  
One Canon Plaza  
Lake Success, NY 11042  
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Table of Contents  
The Print Result Not Satisfactory  
Before Using the Machine .............................2  
Operation Panel..............................................2  
Menu Items.....................................................4  
Turning the Machine On and Off ....................6  
Handling the Original Document.....................8  
Loading Printing Paper .................................11  
When Copying..............................................88  
Printing Does Not Start.................................88  
Paper Does Not Feed Properly ....................89  
Paper Jams ..................................................90  
Document Jams............................................91  
Error Message Appears on the Computer  
Screen ..........................................................94  
Error Message Appears on a PictBridge  
Compliant Device .........................................96  
Scanning Problems ......................................97  
Problems Receiving Faxes...........................97  
Problems Sending Faxes .............................99  
Telephone Problems ..................................100  
Copying .........................................................19  
Making Copies..............................................19  
Changing the Copy Settings.........................19  
Using Useful Copy Functions .......................21  
Printing from Your Computer......................22  
Printing with Windows...................................22  
Printing with Macintosh.................................23  
Appendix..................................................... 101  
How to Use the Documentation Provided...101  
Reading the On-screen Manuals................102  
Specifications .............................................103  
Scanning Images..........................................24  
Scanning Methods........................................24  
Printing Photographs Directly  
from a Compliant Device.......................25  
Printing Photographs Directly  
from a Compliant Device ..............................25  
About PictBridge Print Settings.....................27  
Safety Precautions..................................... 107  
Legal Limitations on Use of Your Product  
and Use of Images .....................................110  
Users in the U.S.A......................................111  
Users in Canada.........................................116  
Users in New Zealand ................................117  
Faxing............................................................30  
Preparing the Machine for Fax .....................30  
Registering Sender Information....................34  
Registering the Destination...........................39  
Sending Faxes..............................................42  
Using Other Useful Sending Functions.........46  
Receiving Faxes ...........................................47  
Using Other Useful Receiving Functions......53  
Document Stored in Memory........................54  
Summary of Reports and Lists .....................57  
Index............................................................ 118  
Routine Maintenance ...................................59  
When Printing Becomes Faint or Colors  
Are Incorrect .................................................59  
Printing the Nozzle Check Pattern................60  
Examining the Nozzle Check Pattern ...........61  
Print Head Cleaning......................................62  
Print Head Deep Cleaning............................63  
Aligning the Print Head.................................64  
Replacing a FINE Cartridge..........................66  
Keeping the Best Printing Results ................72  
Cleaning Your Machine ................................73  
Troubleshooting ...........................................77  
An Error Message Is Displayed  
on the LCD....................................................78  
LCD Cannot Be Seen At All..........................81  
An Unintended Language Is Displayed  
on the LCD....................................................81  
Cannot Install the MP Drivers.......................82  
Cannot Connect to Computer Properly.........83  
Print Results Not Satisfactory.......................84  
1
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Before Using the Machine  
Operation Panel  
(1) (2)(3)(4)(5)(6)  
(7)  
(8)  
(9)  
(10) (11) (12)  
(20) (19) (18)  
(1) ON/OFF button / Power lamp  
(17)  
(16) (15)  
(14) (13)  
Turns the machine on and off. Lights or flashes green to indicate the power status. Before  
turning on the machine, make sure the Document Cover is closed.  
(2) COPY button  
Switches the machine to copy mode.  
(3) In Use/Memory lamp  
Flashes when the telephone line is in use. Lights when there are documents stored in the  
machine’s memory.  
(4) FAX button  
Switches the machine to fax mode.  
(5) Alarm lamp  
Lights or flashes orange when an error, such as paper-out or ink-out, occurs.  
(6) SCAN button  
Switches the machine to scan mode. In scan mode, the machine scans a document to  
your computer according to the settings selected. To use this button, the machine must  
be connected to a computer. For details, refer to the Scanning Guide on-screen manual.  
(7) Menu button  
Accesses the menus and settings to customize operation of your machine.  
(8) LCD (Liquid Crystal Display)  
Displays messages, menu selections, and the operational status.  
(9) Numeric buttons  
Enter numerical values such as the number of copies, as well as fax/telephone numbers  
and characters.  
(10)Redial/Pause button  
Redials the last number called using the Numeric buttons. Also enters pauses between  
or after numbers when dialing or registering numbers.  
(11) Black button  
Starts black & white copying, scanning, or faxing.  
(12)Stop/Reset button  
Cancels operations such as copying, scanning, or faxing, or a print job in progress.  
(13)Color button  
Starts color copying, scanning, or faxing.  
2
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(14)Coded Dial button  
Press this button and a two-digit code to dial a pre-registered fax/telephone number.  
(15)Tone button  
Switches temporarily to tone dialing. Also changes the mode when entering characters.  
(16)OK button  
Finalizes your selection for the menu or setting item.  
Dismisses the error message and resumes the machine’s normal operation after  
resolving a printing error or removing jammed paper.  
Ejects documents remaining in the ADF.  
(17)[ (-) and ] (+) buttons  
Scroll through menu selections, and increase or decrease the number of copies.  
For the fax settings, [ cancels the entered character, and ] enters a space between  
characters.  
(18)Back button  
Returns the LCD to the previous screen.  
(19)Settings button  
Configures the page size, media type, and image correction settings.  
(20)FAX Quality button  
Sets the scan contrast and resolution of the fax you are sending.  
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3
Menu Items  
Press the Menu button to display the menu items.  
You can specify the special copy settings, various fax settings, or perform the machine maintenance  
by using these menu items.  
Press the Settings button to display the setting items in copy mode or fax mode.  
You can specify the various print settings in copy mode, or page size and media type settings in fax  
mode by using these setting items.  
Press the FAX Quality button to display the fax quality setting items in fax mode.  
You can specify the scan contrast and fax resolution.  
For details, refer to the User’s Guide on-screen manual.  
Note  
z You can select DEVICE SETTINGS and MAINTENANCE in any mode.  
z Direct Printing mode is displayed only when a PictBridge compliant device is connected to the machine.  
DEVICE SETTINGS and  
MAINTENANCE under each mode  
contains the following menu items.  
z COPY mode  
Menu button  
SPECIAL COPY*1  
z DEVICE SETTINGS  
PRINT SETTINGS*1  
FRAME ERASE  
STICKER COPY  
EXTENDED AMOUNT  
BORDERLESS COPY  
PICTBRIDGE SET (page 29)  
IMAGE REPEAT  
PAGE SIZE  
2-ON-1  
MEDIA TYPE  
4-ON-1  
PRINT QLTY  
COLLATED COPY  
BORDERLESS PRINT  
FAX SETTINGS  
IMAGE ENHANCEMENT  
OTHERS*1  
See “FAX SETTINGS” in FAX mode.  
DEVICE SETTINGS  
AUDIBLE TONES  
COUNTRY SELECT*2  
MAINTENANCE  
Settings button  
LANGUAGE SETTING  
ENLARGE/REDUCE (page 19)  
QUIET MODE  
PAGE SIZE (page 20)  
RESTORE DEFAULT*1  
MEDIA TYPE (page 20)  
INTENSITY (page 20)  
z MAINTENANCE  
IMAGE QUALITY (page 20)  
NOZZLE CHECK (page 60)  
CLEANING (page 62)  
DEEP CLEANING (page 63)  
ALIGN PRINT HEAD (page 64)  
HEAD ALIGN PRINT (page 64)  
ROLLER CLEANING (page 74)  
BOTTOM CLEANING (page 75)  
4
Before Using the Machine  
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RX SETTINGS*1  
AUTO PRINT RX  
z FAX mode  
Menu button  
ECM RX  
FAX SETTINGS  
FAX PRIORITY MODE  
DRPD:FAX RNG PAT*3  
RING COUNT  
RECEIVE MODE SET (page 47)  
FAX PRIORITY MODE  
FAX ONLY MODE  
DRPD*3  
MAN/AUTO SWITCH  
REMOTE RX  
NETWORK SWITCH*2  
TEL PRIORITY MODE  
MEMORY REFERENCE (page 54)  
PRINT MEMORY LIST  
PRINT DOCUMENT  
DELETE DOCUMENT  
PRNT REPORT/LIST (page 57)  
ACTIVITY REPORT  
SPEED DIAL LIST  
USER’S DATA LIST  
MEMORY LIST  
RX IMG REDUCTION  
RX START SPEED  
RX REPORT  
DEVICE SETTINGS  
MAINTENANCE  
Settings button  
PAGE SIZE (page 52)  
MEDIA TYPE (page 52)  
FAX Quality button  
SCAN CONTRAST (page 42)  
FAX RESOLUTION (page 43)  
CODED DIAL REGIST (page 39)  
USER SETTINGS (page 34)  
DATE/TIME SETTING  
DATE DISPLAY*1  
z SCAN mode  
Menu button  
SUMMER TIME SET*2  
UNIT TEL NUMBER  
UNIT NAME  
DEVICE SETTINGS  
MAINTENANCE  
TX TERMINAL ID*1  
OFFHOOK ALARM*1  
VOLUME CONTROL*1  
RX RING LEVEL*1  
TEL LINE TYPE (page 32)  
ACTIVITY REPORT*1  
TX SETTINGS*1  
z Direct Printing mode  
Menu button  
DEVICE SETTINGS  
MAINTENANCE  
*1  
For details, refer to the User’s Guide  
on-screen manual.  
ECM TX  
*2  
This setting may not be available  
depending on the country or region of  
purchase.  
PAUSE TIME  
AUTO REDIAL  
*3  
US and Canada only.  
TX START SPEED  
COLOR TX  
TX REPORT  
DIAL TONE DETECT  
Before Using the Machine  
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5
Turning the Machine On and Off  
Turn on the machine before printing.  
Turning on the Machine  
Before turning on the machine, confirm the following.  
z The FINE Cartridges are installed properly.  
If you are using the machine connected to a computer, confirm also the following.  
z The machine is connected to your computer (or a compatible device).  
z The MP Drivers are installed.  
Note  
If preparatory operations above are not complete, follow your setup sheet to complete them.  
1
2
Press the ON/OFF button to turn on the  
machine.  
The Power lamp flashes and then remains lit  
green.  
Important  
If the Alarm lamp lights up or flashes orange and an  
error message is displayed on the LCD, see “An Error  
Message Is Displayed on the LCD” on page 78.  
If you are using the machine connected to a  
computer, turn on your computer.  
Turning off the Machine  
1
To turn off the machine, press the ON/OFF  
button.  
When the Power lamp stops flashing, the machine  
is turned off.  
Important  
About the Power Plug  
When removing the power plug after turing off the  
machine, be sure to confirm that the Power lamp is  
not lit. If the power plug is removed from the wall outlet  
with the Power lamp still lit or flashing green, the  
machine may become unable to print.  
See “Keeping the Best Printing Results” on page 72.  
Note  
The power cannot be turned off while the machine is  
sending or receiving a fax, or when there are unsent  
faxes stored in the machine’s memory.  
6
Before Using the Machine  
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z Screen-saver Mode  
The LCD goes out if the machine is not operated for about five minutes*.  
Perform a print operation to restore the display.  
* You cannot change the wait time before the LCD goes out.  
Note  
When you want to restore the display, perform any operation such as copying, faxing, or scanning,  
or press any button except for the ON/OFF button. When you press the ON/OFF button while the  
machine is in Screen-saver mode, the machine turns off.  
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7
Handling the Original Document  
This section describes how to load the original document on the Platen Glass or the ADF.  
Original Document Requirements  
The original documents you load on the Platen Glass or the ADF for copying, scanning, or faxing  
must meet these requirements:  
Platen Glass  
Paper documents  
Photographs  
Books  
ADF  
Document type  
z
z
z
z
Multipage documents of the same size,  
thickness, and weight  
Documents that are not  
suitable for the ADF  
Size (W x L)  
Quantity  
Max. 8.5 x 11.7 inches / 216 Max. 8.5 x 14.0 inches / 216 x 356 mm  
x 297 mm  
Min. 5.8 x 5.8 inches / 148 x 148 mm  
1 sheet  
z
z
z
Max. 30 pages of A4- or Letter-sized sheets  
(20 lb / 75 gsm paper), up to 0.16 inches / 4  
mm in height  
Max. 5 pages of Legal-sized sheets (20 lb /  
75 gsm paper), up to 0.04 inches / 1 mm in  
height  
1 sheet for sizes other than these  
Thickness  
Weight  
Max. 0.39 inches / 10 mm  
0.002 to 0.005 inches / 0.06 to 0.13 mm  
13 to 24 lb / 50 to 90 gsm  
Loading Original Documents  
Load originals to copy, scan, or fax on the Platen Glass or the ADF.  
Note  
z Make sure any glue, ink, correction fluid, or the like on the original document is completely dry  
before loading it on the Platen Glass or the ADF.  
However, do not load glued originals in the ADF even if the glue is dry, as this may cause paper  
jams.  
z Remove all staples, paper clips, and the like before feeding the document.  
z Load Legal-size documents in the ADF.  
z Do not load the following types of documents in the ADF. They will jam.  
– Wrinkled or creased paper  
– Curled paper  
– Torn paper  
– Paper with holes  
– Glued paper  
– Carbon paper or carbon-backed paper  
– Surface treated paper  
– Onion skin or thin paper  
– Photograph or thick paper  
8
Before Using the Machine  
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z Using the Platen Glass  
1
Load the original document on the Platen  
Glass.  
(1)  
(1) Lift the Document Cover.  
(2) Load the original with the side to be copied,  
scanned, or faxed facing down on the Platen  
Glass.  
Place the original in landscape orientation and  
align the upper corner of it with the alignment  
mark as shown in the figure on the right.  
(2)  
Important  
z Do not place any objects weighing more than 4.4 lb / 2.2 kg on the Platen Glass.  
z Do not press or put weight on the original with pressure exceeding 4.4 lb / 2.2 kg.  
Doing so may cause the scanner to malfunction or the Platen Glass to break.  
Note  
z The machine cannot scan the shaded area in the figure below.  
(A)  
(A) 0.04 inches / 1 mm  
z When copying, the area you can scan depends on the printable area of the media. See “Printing  
Area” in the User’s Guide on-screen manual.  
2
Gently close the Document Cover.  
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9
z Using the ADF  
Note  
Set a document on the Platen Glass if you want to scan it at optimum quality.  
1
2
Remove any documents from the Platen Glass.  
Open the Document Tray.  
3
4
Load the document in the ADF.  
Load the document with the side you want to copy,  
scan, or fax facing up in the ADF.  
Adjust the Document Guides to match the  
document width.  
Note  
Ensure that the edge of the document stack is in line  
with the Paper Size Mark (A) imprinted on the  
Document Tray.  
(A)  
10  
Before Using the Machine  
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Loading Printing Paper  
This section describes how to load printing paper in the Rear Tray.  
z Using Specialty Media  
Canon recommends that you use Canon genuine media to ensure optimal print quality.  
z Photo Quality Media  
z Media Suited for Business  
Documents  
z Glossy Photo Paper  
z Matte Photo Paper  
z High Resolution Paper  
z Photo Paper Plus Double Sided  
z Photo Paper Plus Glossy  
z Photo Paper Plus Semi-gloss  
z Photo Paper Pro  
z Photo Stickers  
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11  
Paper Handling  
z Recommended Paper and Requirements  
Model*1  
Media Type  
Paper  
Support  
Load Limit  
Paper  
Paper  
Thickness  
Lever*2  
Media Type  
Output  
Tray Load  
Limit  
Machine  
Setting  
Printer  
Driver  
Setting  
Plain Paper*3  
Envelopes*4  
100 sheets  
50 sheets Left  
PLAIN  
PAPER  
Plain Paper  
10 envelopes 1 envelope Right  
Envelope  
High  
HR-  
80 sheets  
50 sheets Left  
High  
Resolution  
101N  
Resolution  
Paper  
Paper*4  
Super White  
Paper  
SW-201 80 sheets  
50 sheets Left  
PLAIN  
PAPER  
Plain Paper  
*6  
Glossy Photo  
Paper*5  
GP-401 A4, Letter, 5"  
x 7" / 127.0 x  
Left  
GLOSSY  
GLOSSY  
Glossy Photo  
Paper  
177.8 mm  
and 8" x 10" /  
203.2 x  
Glossy Photo  
Paper  
GP-501  
Left  
Glossy Photo  
Paper  
“Everyday  
Use”*5  
254.0 mm:  
10 sheets  
Matte Photo  
Paper  
MP-101  
Left  
Left  
Left  
MATTE  
PHOTO PAPR Paper  
Matte Photo  
4" x 6" /  
101.6 x  
152.4 mm,  
Photo Paper  
Glossy  
GP-502  
GLOSSY  
Glossy Photo  
Paper  
Wide, and  
Credit card:  
20 sheets  
Photo Paper  
Plus Semi-  
gloss*5  
SG-101,  
SG-201  
PHOTO  
PAPER PLUS Plus Glossy  
Photo Paper  
Photo Paper  
Pro*5  
PR-101  
PP-101  
Left  
Left  
Left  
PHOTO  
PAPER PRO Pro  
Photo Paper  
Photo Paper  
Plus Glossy*5  
PHOTO  
PAPER PLUS Plus Glossy  
Photo Paper  
Photo Paper  
Plus Double  
Sided*4*7  
PP-  
101D  
1 sheet  
Photo Paper  
Plus Double  
Sided  
Photo  
PS-101 1 sheet  
TR-301 1 sheet  
Left  
PHOTO  
PAPER PLUS Plus Glossy  
Photo Paper  
Stickers*8  
T-Shirt  
Right  
T-Shirt  
Transfers  
Transfers*4  
*1  
Paper with a Model Number is Canon specialty media. Refer to the instruction manual  
supplied with the paper for detailed information on the printable side and notes on handling  
paper. For information on the paper sizes available for each Canon genuine paper, visit our  
website. You may not be able to purchase some Canon genuine papers depending on the  
country or region of purchase. Paper is not sold in the US by Model Number. Purchase paper  
by name.  
*2  
If the corners or edges of the paper are smudged, try to print with the Paper Thickness Lever  
set to the right. It may improve print quality.  
Reset the Paper Thickness Lever to the left when you finish printing.  
For details on the Paper Thickness Lever, refer to “Inside” in “Main Components” of the User’s  
Guide on-screen manual.  
12  
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*3  
Proper feeding of paper may not be possible at the maximum capacity depending on the type  
of paper or environmental conditions (either very high or low temperature and humidity). In  
such cases, reduce the sheets of paper you load at a time to around half (around 0.2 inches /  
5 mm in paper stack height).  
*4  
*5  
Available only when printing from your computer.  
When loading paper in stacks, the print side may be marked as it is fed in or sheets may be  
stuck to one another causing them not to be fed properly. In this case, load one sheet at a  
time.  
*6  
We recommend that you remove the previously printed sheet from the Paper Output Tray  
before continuously printing to avoid blurs and discoloration.  
*7  
*8  
This paper cannot be used in Macintosh®.  
When copying onto sticker paper, be sure to select STICKER COPY in SPECIAL COPY.  
Refer to “Copying on Stickers (STICKER COPY)” in “Using Useful Copy Functions” of the  
User’s Guide on-screen manual.  
Important  
z Put unused paper back into the package, and store them avoiding heat, humidity, and direct  
sunlight.  
z Do not touch the printed surface nor stack the printed sheets until the ink is fixed.  
Note  
For a detailed description of printing media types, refer to “Printing Media” in the User’s Guide on-  
screen manual.  
z Media Types You Cannot Use  
Do not use the following types of paper. Using such paper will not only produce unsatisfactory  
results, but can also cause the machine to jam or malfunction. Additionally, when printing on A5  
or smaller sized paper, do not use paper thinner than a post card, including plain paper or  
notepad paper cut to a small size.  
z Folded, curled, or wrinkled paper  
z Damp paper  
z Paper that is too thin (weighing less than 17 lb / 64 gsm)  
z Paper that is too thick (plain paper, except for Canon genuine paper, weighing more than 28  
lb / 105 gsm)  
z Picture postcards  
z Postcards affixed with photos or stickers  
z Any type of paper with holes  
z Paper that is not rectangular  
z Paper bound with staples or glue  
z Paper with adhesives  
z Paper decorated with glitter, etc.  
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13  
Loading Paper  
Important  
z Load A4, Letter, or Legal-sized plain paper when receiving faxes.  
z If you cut plain paper to 4" x 6" / 101.6 x 152.4 mm, 5" x 7" / 127.0 x 177.8 mm, or 2.13" x 3.39"  
/ 54.0 x 86.0 mm (credit card-size) for a trial print, it can cause paper jams.  
z You cannot print on postcards affixed with photos or stickers.  
z Always load paper in portrait orientation (A). Loading paper in landscape orientation (B) can  
cause the paper to be jammed.  
(A)  
(B)  
Note  
z We recommend using genuine Canon photo media when printing photographs. For details on  
the specialty media Canon provides for use with its various printers, see “Using Specialty  
Media” on page 11.  
When Printing on Plain Paper  
z You can use general copy paper or Canon’s Super White Paper. When printing on both sides,  
we recommend Canon’s Super White Paper Double-Sided.  
Paper size:  
– Standard sizes: A4, B5, A5, Letter, and Legal  
– Non-standard sizes: 2.13 x 3.39 inches to 8.5 x 23 inches / 54.0 x 86.0 mm to 215.9 x 584.2  
mm  
Paper weight: 17 to 28 lb / 64 to 105 gsm (non-Canon genuine plain paper)  
1
Flatten the four corners of the paper before loading it.  
Note  
z Align the edges of paper neatly before loading. Loading paper without aligning the edges may  
cause paper jams.  
z If paper is curled, hold the opposing curled corners and gently bend them in the opposite  
direction until the paper becomes completely flat. See “Paper is curled.” on page 87.  
z To avoid curling, handle paper as follows.  
– Put unused paper back into the package and keep them on a level surface.  
– Take out only the necessary number of sheets from the package, just before printing.  
14  
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2
Prepare to load paper.  
(1)  
(1) Open the Rear Tray and pull out the Paper  
Support.  
Put your finger in the rounded indent of the  
Paper Support and pull it out until it stops.  
(2)  
(4)  
(2) Open the Paper Output Tray.  
Put your finger in the rounded indent beside  
the Paper Output Tray and open it gently.  
(3) Open the Output Tray Extension.  
Open up and set the Output Tray Extension  
completely by pressing down the hollow on its  
front side.  
(3)  
(4) Adjust the position of the Paper Thickness Lever.  
Set it to the right when printing on envelopes or T-shirt transfers, and left when printing on  
any other type of paper. See “Paper Handling” on page 12.  
Note  
If the corners or edges of the paper are smudged, try to print with the Paper Thickness Lever  
set to the right. It may improve print quality.  
Reset the Paper Thickness Lever to the left when you finish printing.  
For details on the Paper Thickness Lever, refer to “Inside” in “Main Components” of the User’s  
Guide on-screen manual.  
3
4
Load the paper.  
(1)  
(A)  
(1) Load the paper in the Rear Tray with the print  
side facing UP.  
(2)  
(2) Align the paper stack against the right side of  
the Rear Tray.  
(3)  
(3) Pinch the Paper Guide and slide it against the  
left side of the paper stack.  
* Do not load higher than the Load Limit  
Mark (A).  
Specify the page size and media type settings according to the loaded paper.  
Note  
z When performing copy direct printing without using a computer, select the size and type of the  
loaded paper using the Operation Panel.  
For details on settings, see “Changing the Copy Settings” on page 19 or “Changing the Print  
Settings” on page 52.  
z When using the machine connected to a computer, select the size and type of the loaded paper  
in Page Size (or Paper Size) and Media Type in the printer driver.  
For details on printer driver settings, see “Printing with Windows” on page 22 or “Printing with  
Macintosh” on page 23.  
Before Using the Machine  
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15  
Loading Envelopes  
Use either European DL or US Comm. Env. #10-sized envelope.  
Important  
z You need to print from the computer to print on envelopes.  
z Do not use the following envelopes:  
– Envelopes with a double flap (or sticker flaps)  
– Envelopes with an embossed or treated surface  
– Envelopes with pressure seals  
– Envelopes whose gummed flaps are already moistened and adhesive  
1
Prepare the envelopes.  
z Press down on all four corners and edges of the envelopes to flatten them.  
z If the envelopes are curled, hold the opposite corners and gently twist them in the opposite  
direction.  
z If the flap of an envelope is curled, flatten it.  
z If the leading edge of an envelope is puffed up or curled, use a pen to press the envelope  
flat and sharpen the crease.  
Press the envelope flat, working from the middle to the edge.  
* The above illustrations show a side view of the leading edge of the envelope.  
Important  
The envelopes may jam in the machine if they are not flat or the edges are not aligned.  
Make sure that no curl or puff exceeds 0.1 inches / 3 mm.  
16  
Before Using the Machine  
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2
Load the envelopes.  
(B)  
(1) Load the envelope against the right side of the  
Rear Tray.  
Load with the address side facing UP and the  
rear flaps DOWN on the left.  
(1)  
(2)  
Up to 10 envelopes can be loaded at once.  
(2) Pinch the Paper Guide and slide it against the  
left side of the envelope.  
(3)  
(A)  
(A) Printing orientation  
(B) Make sure the flaps are folded.  
(3) Set the Paper Thickness Lever to the right.  
Note  
Reset the Paper Thickness Lever to the left when you finish printing. For details on the Paper  
Thickness Lever, refer to “Inside” in “Main Components” of the User’s Guide on-screen  
manual.  
3
Specify the settings in the printer driver.  
(1) Select Envelope in Media Type.  
(2) Select the size for envelopes.  
In Windows®, select DL Env. or Comm. Env. #10 in Page Size.  
In Macintosh, select DL Envelope or #10 Envelope in Paper Size.  
(3) Select Landscape in Orientation.  
Important  
Be sure to set the printer driver setting properly. If you do not, the address will be printed in the  
wrong direction.  
Note  
For details on printer driver settings, see “Printing with Windows” on page 22 or “Printing with  
Macintosh” on page 23.  
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17  
Loading Small-Sized Paper  
You can use 4" x 6" / 101.6 x 152.4 mm, 5" x 7" / 127.0 x 177.8 mm, and Credit card-sized papers.  
1
Load the paper.  
(1) Load the paper against the right side of the  
Rear Tray with the print side facing UP.  
(1)  
(2) Pinch the Paper Guide and slide it against the  
(2)  
left side of the paper stack.  
2
Specify the page size and media type settings according to the loaded paper.  
Note  
z When performing copy direct printing without using a computer, select the size and type of the  
loaded paper using the Operation Panel.  
For details on settings, see “Changing the Copy Settings” on page 19.  
z When using the machine connected to a computer, select the size and type of the loaded paper  
in Page Size (or Paper Size) and Media Type in the printer driver.  
For details on printer driver settings, see “Printing with Windows” on page 22 or “Printing with  
Macintosh” on page 23.  
18  
Before Using the Machine  
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Copying  
Making Copies  
This section describes the basic procedure to make copies.  
1
Turn on the machine.  
See “Turning the Machine On and Off” on page 6.  
2
3
Press the COPY button.  
Load paper.  
See “Loading Printing Paper” on page 11.  
4
5
Load the original on the Platen Glass or the ADF.  
See “Loading Original Documents” on page 8.  
Specify the copy settings.  
(1) Press the [ or ] button, or the Numeric buttons to specify the number of copies (max.  
99 copies).  
(2) Press the Settings button to adjust the settings as necessary.  
For details, see “Changing the Copy Settings” on page 19.  
6
Press the Color button for color copying, or the Black button for black & white  
copying.  
Changing the Copy Settings  
You can change the copy settings such as the page size, media type, or image quality.  
Press the Settings button repeatedly to switch the item to set.  
Note  
z The  
(asterisk) on the LCD indicates the current setting.  
z The settings of the page size, media type, and image quality are retained even if the machine is turned  
off.  
ENLARGE/REDUCE  
Select the reduction/enlargement method.  
For details, refer to “Reducing or Enlarging a Copy” in “Making Copies” of the User’s Guide on-  
screen manual.  
Ex:  
1.ENLARGE/REDUCE  
PRESET RATIO  
PRESET RATIO / ZOOM / FIT-TO-PAGE  
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19  
PAGE SIZE  
Select the page size of the loaded paper.  
Ex:  
2.PAGE SIZE  
A4  
8.5"x11" / 8.5x14 / A4 / B5 / A5 / 4"x6" / 5"x7" / CREDIT CARD SIZE  
Note  
Some of these are not available depending on the country or region of purchase.  
MEDIA TYPE  
Select the media type of the loaded paper.  
Ex:  
3.MEDIA TYPE  
PLAIN PAPER  
PLAIN PAPER / PHOTO PAPER PRO / PHOTO PAPER PLUS / MATTE PHOTO PAPR /  
GLOSSY  
INTENSITY  
Change the intensity.  
Ex:  
4.INTENSITY  
MANUAL ADJUST  
MANUAL ADJUST / AUTO ADJUST (A)  
Note  
z If you select AUTO ADJUST (A), load the document on the Platen Glass.  
z If you select MANUAL ADJUST, use the [ button to decrease the intensity or the ] button to  
increase it.  
If you select AUTO ADJUST (A), A appears on the LCD.  
IMAGE QUALITY  
Adjust print quality according to the original.  
Ex:  
5.IMAGE QUALITY  
STANDARD  
STANDARD / HIGH / FAST  
Note  
z FAST can be selected only when this setting is set to PLAIN PAPER.  
z When using FAST, if the quality is not as good as expected, select STANDARD or HIGH and try  
copying again.  
z Select HIGH to copy in grayscale. Grayscale renders tones in a range of grays instead of black  
or white.  
20  
Copying  
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Using Useful Copy Functions  
For details, refer to “Using Useful Copy Functions” in the User’s Guide on-screen manual.  
Reducing or Enlarging a Copy  
(ENLARGE/REDUCE)  
Copying Thick Originals Such as Books  
(FRAME ERASE)  
Copying on Stickers  
(STICKER COPY)  
Copying without Borders  
(BORDERLESS COPY)  
Platen Glass  
16 stickers  
Repeating an Image on a Page  
(IMAGE REPEAT)  
Copying Two Pages to Fit  
onto a Single Page  
(2-ON-1)  
Copying Four Pages to Fit  
onto a Single Page  
(4-ON-1)  
Making Multiple Copies  
of an Entire Document  
(COLLATED COPY)  
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21  
Printing from Your Computer  
This section describes procedure for basic printing.  
Printing with Windows  
Note  
Depending on your application program, operations may differ. For details, refer to the instruction manual  
of your application.  
The steps described in this section are for printing in Windows Vista™ operating system (hereafter  
referred to as “Windows Vista”).  
1
Turn on the machine and load the paper in the machine.  
See “Turning the Machine On and Off” on page 6 and “Loading Printing Paper” on page 11.  
2
3
4
Create a document or open a file to print using an appropriate application software.  
Select Print on the application software’s File menu.  
Make sure that Canon XXX Printer (where  
XXX” is your machine’s name) is selected in  
Select Printer, and click Preferences (or  
Properties).  
5
6
Specify the required settings and click OK.  
Note  
For details on the printer driver functions, click Help or  
Instructions to view the online help or the PC Printing  
Guide on-screen manual. Instructions is only  
displayed when the on-screen manuals are installed.  
Click Print (or OK).  
22  
Printing from Your Computer  
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Printing with Macintosh  
Note  
Depending on your application program, operations may differ. For details, refer to the instruction manual  
of your application.  
The steps described in this section are for printing in Mac OS X v.10.4.x.  
®
1
Turn on the machine and load the paper in the machine.  
See “Turning the Machine On and Off” on page 6 and “Loading Printing Paper” on page 11.  
2
3
Create a document or open a file to print using an appropriate application software.  
Select Page Setup on the application  
software’s File menu.  
4
5
Make sure that your machine’s name is  
selected in Format for.  
Select the page size of the loaded paper in  
Paper Size.  
6
7
Click OK.  
Select Print on the application software’s File  
menu.  
8
9
Select Quality & Media in the pop-up menu.  
Specify the required settings.  
Note  
For details on the printer driver functions, click  
to  
view the PC Printing Guide on-screen manual. If the  
on-screen manuals are not installed, the PC Printing  
Guide on-screen manual is not displayed even if  
clicked.  
is  
10 Click Print.  
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23  
Scanning Images  
You can scan images from the machine to a computer without printing them and save them in  
popular image types such as JPEG, TIFF, bitmaps, or PDF. If you are scanning printed text, you can  
use the OCR (Optical Character Recognition) software to convert it to text data.  
Scanning Methods  
You can select from the various scanning methods.  
z If You Want to Edit or Print the Scanned Images  
MP Navigator EX enables you to edit the scanned images, such as optimizing or trimming.  
You can also start application software from MP Navigator EX to edit or print the scanned  
images.  
For detailed operations of MP Navigator EX, refer to the Scanning Guide on-screen manual.  
You can also use the Operation Panel to open MP Navigator EX as well as open it using the  
computer.  
See “Opening MP Navigator EX using the Operation Panel” on page 24.  
z If You Want to Scan Originals with Advanced Settings  
ScanGear enables you to scan originals with advanced settings such as the resolution.  
For detailed operations of ScanGear, refer to the Scanning Guide on-screen manual.  
Besides the above-mentioned methods, you can use a TWAIN- or WIA- (Windows Vista and  
Windows XP only) compliant application software and the Control Panel (Windows Vista and  
Windows XP only) to scan originals with this machine. For detailed operations, refer to the Scanning  
Guide on-screen manual.  
Opening MP Navigator EX using the Operation Panel  
1
(Macintosh only) Prepare your computer before scanning.  
This operation is not necessary for Mac OS X v.10.4.x.  
For details, refer to “Scanning Methods” in the User’s Guide on-screen manual.  
2
3
4
Turn on the machine.  
See “Turning the Machine On and Off” on page 6.  
Load the original document on the Platen Glass or the ADF.  
See “Handling the Original Document” on page 8.  
Press the SCAN button, then press the Color or Black button.  
24  
Scanning Images  
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Printing Photographs Directly from a  
Compliant Device  
You can connect a PictBridge compliant device such as a digital camera, camcorder, or mobile  
phone using a USB cable recommended by the device’s manufacturer, and print recorded images  
directly without using a computer.  
z Connectable Devices  
PictBridge is an industry standard enabling a range of digital photo solutions, including the direct  
printing of photos from a digital still camera, camcorder or mobile phone* without the need to use  
a computer. A device can be connected to this machine for direct printing regardless of the  
manufacturer or the model as long as it complies with the PictBridge standard.  
* PictBridge compliant digital still cameras, digital camcorders, and camera-equipped mobile  
phones are hereafter collectively referred to as “PictBridge compliant device”.  
A device with this mark is PictBridge compliant.  
z Printable Image Data Format  
This machine prints images taken with a DCF (Design rule for Camera File system) ver. 1.0/2.0-  
compatible digital camera (Exif ver. 2.2/2.21 compliant), as well as PNG files.  
Printing Photographs Directly from a Compliant  
Device  
To connect a PictBridge compliant device to this machine, use a USB cable recommended by the  
device’s manufacturer.  
Caution  
Do not connect any equipment other than PictBridge compliant devices to the Direct Print Port of the  
machine. If you do so, electric shock, fire, or damage to the machine could result.  
Important  
Never disconnect the USB cable during printing unless when explicitly allowed to by the PictBridge  
compliant device. When disconnecting the USB cable between the PictBridge compliant device and  
machine, follow the instructions given in the device’s instruction manual.  
Note  
When printing photos with the PictBridge compliant device connected to the machine, we recommend the  
use of the AC adapter supplied with the device. If you are using the device battery, be sure to charge it  
fully.  
1
Prepare for printing.  
(1) Turn on the machine.  
See “Turning the Machine On and Off” on page 6.  
(2) Load paper.  
See “Loading Printing Paper” on page 11.  
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25  
2
Connect the PictBridge compliant device to the machine.  
Note  
Depending on the model or brand of your device, you may have to select a print mode compliant  
with PictBridge before connecting the device. You may also have to turn on the device or select  
Play mode manually after connecting the device to the machine.  
Perform necessary operations on the PictBridge compliant device before connecting it to this  
machine according to instructions given in the device’s instruction manual.  
(1) Make sure that the PictBridge compliant device  
is turned off.  
(2) Connect the PictBridge compliant device to the  
machine using a USB cable recommended by  
the manufacturer of the device.  
The device turns on automatically.  
If your device does not turn on automatically,  
turn it on manually.  
(3) Set up the PictBridge compliant device for  
direct printing.  
will appear on the LCD of the device when  
the machine is correctly connected.  
(2)  
3
4
Specify the print settings such as paper type and layout.  
See “About PictBridge Print Settings” on page 27.  
You can make settings using the menu on the LCD of your PictBridge compliant device.  
Select the size and type of paper that you loaded in the machine.  
If your PictBridge compliant device does not have setting menu, change the setting from the  
machine. For details, see “Setting on the Machine” on page 29.  
Start printing from your PictBridge compliant device.  
26  
Printing Photographs Directly from a Compliant Device  
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About PictBridge Print Settings  
Settings on a PictBridge Compliant Device  
This section describes the print settings on a PictBridge compliant device. When operating the  
device, be sure to follow the instructions given in the instruction manual of your PictBridge  
compliant device.  
Note  
z In the following description, names of setting items are given according to those used in Canon-  
brand PictBridge compliant devices. Setting item names may be different depending on the  
brand or model of your device.  
z Some setting items explained below may not be available on some devices. In this case, the  
settings made on the machine are applied. Also, when some items are set to Default on a  
PictBridge compliant device, the machine settings for these items are applied. For details, see  
“Setting on the Machine” on page 29.  
z Paper Size and Paper Type Settings  
The following sizes and types of printing paper can be used when printing from a PictBridge  
compliant device.  
z Paper size  
4" x 6" / 101.6 x 152.4 mm, 5" x 7" / 127.0 x 177.8 mm*1, Credit card, 8" x 10" / 203.2 x 254.0  
mm, A4, Letter, Wide*1  
z Paper type  
Paper Type Setting  
Plain Paper*2  
Photo  
Loadable Paper*3  
Super White Paper or other plain paper  
Photo Paper Plus Glossy  
Glossy Photo Paper  
Glossy Photo Paper “Everyday Use”  
Photo Paper Glossy  
Photo Paper Plus Semi-gloss*4  
Photo Stickers*5  
Fast Photo  
Photo Paper Pro  
The available page sizes vary depending on the media type. For details, visit our website.  
*1  
Can be selected only on certain Canon-brand PictBridge compliant devices.  
*2  
Plain Paper can be selected for Paper type only when Paper size is set to A4 or 8.5" x  
11" (Letter). When Paper type is set to Plain Paper, borderless printing will be disabled  
even when Layout is set to Borderless.  
*3  
You may not be able to purchase some Canon genuine papers depending on the country  
or region of purchase.  
*4  
When printing on Photo Paper Plus Semi-gloss 8" x 10" / 203.2 x 254.0 mm (SG-201),  
select 20 x 25 cm/8" x 10" for Paper size and Default for Paper type.  
* Select PHOTO PAPER PLUS for MEDIA TYPE in the PICTBRIDGE SET setting on the  
machine.  
See “Setting on the Machine” on page 29.  
*5  
Exclusively used to print photo stickers. When printing on sticker paper, select 10 x 15 cm/  
4" x 6" in Paper size and Photo for Paper type. Do not set Layout to Borderless.  
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27  
z Layout Setting  
Various layout options are available.  
z Bordered/Borderless: You can select whether or not to print an image with a border.  
z N-up: You can use this option when printing on sticker paper, or A4- or Letter-sized paper.  
Sticker paper: When you select 10 x 15 cm/4" x 6" for Paper size, you can print 16 images  
on a single sheet of paper.  
A4- or Letter-sized paper: When you select A4 or 8.5" x 11" (Letter) for Paper size, you can  
print 4 images on a single sheet of paper.  
z Shooting Info (Exif Data): You can print shooting info (Exif Data) along with the image. The  
following two options are available.  
1-up*1: Prints the shooting info (Exif Data) in the margin of selected individual images.  
20-up*2: Prints 20 images specified with DPOF*3 and their shooting info (Exif Data) in list  
format on a single sheet of paper.  
z 35 mm Film Style Layout (Contact Printing Layout)*2: You can print the multiple images  
specified with DPOF*3 in a list format that looks like a negative film.  
Besides the above options, you can also specify to print an index of images in the DPOF*3 print  
settings menu.  
*1 You can use this option only when 10 x 15 cm/4" x 6", 13 x 18 cm/5" x 7", 20 x 25 cm/8" x  
10", A4 or 8.5" x 11" (Letter) is selected for Paper size.  
*2 You can use this option only when A4 or 8.5" x 11" (Letter) is selected for Paper size.  
*3 DPOF (Digital Print Order Format) is a standard format to record the specified information  
regarding images, such as which image or number of copies to print.  
z Date/File No. Print Setting  
You can specify whether the date and/or file number will be printed.  
Note  
z If the images already have dates superimposed when shot, set this PictBridge setting item to  
Off. If you select Date, File No., or Both, the date and/or file number will be printed over the  
date printed by the device’s function.  
z Depending on the paper size and layout, the date will only be printed even when Both is  
selected.  
z Image Optimize Setting  
You can select the optimization method to obtain high print quality. When you select On, the  
shooting information is used to print the optimized image.  
If you are using a Canon-brand PictBridge compliant device, the following additional options may  
be available, depending on the model.  
VIVID makes green and blue more lively.  
NR (Noise Reduction) reduces the noise on blue areas like the sky as well as on black areas.  
Face brightens a darkened face on the photo taken against the light.  
Red-Eye corrects red eyes in portraits caused by flash photography.  
z Trimming Setting  
You can select an area to print.  
28  
Printing Photographs Directly from a Compliant Device  
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Setting on the Machine  
This section describes the PictBridge print settings on the machine.  
Set the print settings to Default on the PictBridge compliant device when you want to print  
according to the settings on the machine.  
z Displaying the PictBridge Settings Screen and Specifying the Settings  
1
2
3
4
5
Turn on the machine.  
Press the Menu button repeatedly until DEVICE SETTINGS appears.  
Press the [ or ] button to select PICTBRIDGE SET, then press the OK button.  
Press the [ or ] button to specify the setting item, then press the OK button.  
Repeat step 4 to specify each setting item as necessary.  
z Setting Items  
Setting Item  
Description  
Corresponding  
Setting of PictBridge  
Compliant Devices*  
PAGE SIZE  
MEDIA TYPE  
PRINT QLTY  
Select the page size, when printing  
directly from a PictBridge compliant  
device.  
Paper size  
Paper type  
Select the media type, when printing  
directly from a PictBridge compliant  
device.  
Select the print quality, when printing  
directly from a PictBridge compliant  
device.  
BORDERLESS PRINT  
Select bordered or borderless print.  
Layout  
IMAGE ENHANCEMENT Selects whether to optimize photos with Image optimize  
the functions below or not.  
When SET is selected, you can  
configure the following.  
VIVID  
POP  
Makes green and blue more lively.  
Automatically optimizes brightness and  
tone of a photo.  
REMOVE NOISE  
FACE BRIGHT  
RED EYE CORR  
Reduces the noise on blue areas like  
the sky as well as on black areas.  
Brightens a darkened face on the photo  
taken against the light.  
Corrects red eyes in portraits caused by  
flash photography.  
* Set the items in this column to Default on the PictBridge compliant device when you want  
to make settings on the machine.  
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29  
Faxing  
Preparing the Machine for Fax  
Typical examples of connecting the machine are described below. The machine cannot send/receive  
faxes if the connection is incorrect. Connect the machine correctly.  
Important  
If the Power Disconnects Unexpectedly  
If there is a power failure or if you accidentally disconnect the power cord, the date/time settings as well as  
all documents stored in memory will be lost. User data and speed dialing settings are retained. If the  
power disconnects, the following will apply:  
z You will not be able to send or receive faxes or make copies.  
z If a telephone is connected to the machine, you can receive voice calls.  
z Whether you are able to make voice calls depends on the type of your telephone.  
Methods of Connecting External Devices  
z Connecting to an Analog Line  
(A)  
(A) Telephone line (analog)  
z Connecting a Telephone or Answering Machine Directly  
(A)  
(A) Telephone or Answering machine  
30  
Faxing  
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Important  
Do not connect the machine and external devices in parallel to the same telephone line using a  
splitter (A). The machine may not operate properly.  
(A)  
z Connecting a Telephone or Answering Machine via a Computer  
(B)  
(A)  
(A) Computer  
(B) Telephone or Answering machine  
Users in the UK  
If the connector of the external device cannot be connected to the jack on the machine, you will  
need to purchase a B.T. adapter to connect as follows:  
Connect the external device line to the B.T. adapter, then connect the B.T. adapter to the  
jack.  
Faxing  
31  
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Methods of Connecting the Various Lines  
The following are some basic connection schemes that apply when you are connecting to a non-  
analog telephone line. These are examples and are not guaranteed to suit every connecting  
conditions. For details, refer to the instruction manual supplied with the network device (control  
devices such as an xDSL modem, terminal adapter, or dial-up router) you are connecting to this  
machine.  
z Connecting to an xDSL  
(B)  
(A)  
(C)  
(D)  
(A) Digital Subscriber Line  
(B) Splitter  
(C) xDSL modem (splitter may be built-in to the modem)  
(D) Computer  
z Connecting to an ISDN Line  
For details on ISDN connection and settings, see the manuals supplied with your terminal  
adapter or dial-up router.  
Setting the Telephone Line Type  
Before using the machine, make sure you set the correct telephone line type for your telephone  
line. If you are unsure of your telephone line type, contact your telephone company. For ISDN  
(Integrated Services Digital Network) or xDSL (Digital Subscriber Line) connections, contact the  
telephone company or service provider to confirm your line type.  
Note  
z This setting may not be available depending on the country or region of purchase.  
z You can print the User’s data list to check the current setting. See “Printing the User’s Data List”  
on page 58.  
1
2
Press the FAX button, then press the Menu button.  
Press the [ or ] button to select USER SETTINGS, then press the OK button.  
USER SETTINGS  
DATE/TIME SETTING  
3
Press the [ or ] button to select TEL LINE TYPE, then press the OK button.  
TEL LINE TYPE  
TOUCH TONE  
32  
Faxing  
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4
5
Press the [ or ] button to select the telephone line type, then press the OK  
button.  
ROTARY PULSE: Suitable for pulse dialing.  
TOUCH TONE: Suitable for tone dialing.  
Note  
You cannot use ROTARY PULSE depending on the country or region of purchase.  
Press the Stop/Reset button.  
Faxing  
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Registering Sender Information  
A fax you receive may have information, such as the sender’s name or the company name, the  
sender’s phone or fax number, and the date and time of the transmission, printed in small type at the  
top of each page. Such sender information is called Transmit Terminal Identification, or TTI.  
You can register your TTI in this machine, so that the recipient of your fax will know who sent it, and  
when it was sent.  
Below is an example of how your sender information would be printed on a fax sent from the  
machine:  
09/01/2007 15:33 FAX 123 4567  
YOUR NAME  
RECIPIENT’S NAME  
001/001  
(A)  
(B)  
THE SLEREXE COMPANY LIMITED  
SAPORS LANE•BOOLE•DORSET•BH25 8ER  
TELEPHONE BOOLE (945 13) 51617 – FAX 1234567  
Our Ref. 350/PJC/EAC  
(C)  
(D)  
(E)  
(A) Date and time of transmission  
(B) Your fax/telephone number  
You can select FAX or TEL to be printed before the number. See “TX TERMINAL ID” in the  
User’s Guide on-screen manual.  
(C) Your name  
(D) Prints the name of the destination when sending from coded speed dialing.  
(E) Page number  
Note  
z When sending black & white faxes, you can set the sender information to print inside or outside the  
image area. Refer to “TX TERMINAL ID” in “FAX SETTINGS” of the User’s Guide on-screen manual.  
z For color sending, the sender information is printed inside the print area and the recipient’s name is not  
printed.  
z You can enter the sender information from the Operation Panel. See “Registering Your Fax/Telephone  
Number and Name (Sender Information)” on page 36.  
z Three date display formats are available: YYYY/MM/DD, MM/DD/YYYY, and DD/MM/YYYY. For details  
on the date format settings, refer to “DATE DISPLAY” in “FAX SETTINGS” of the User’s Guide on-  
screen manual.  
34  
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Guidelines for Entering Numbers, Letters, and Symbols  
The following characters are assigned to the Numeric buttons.  
Button  
Uppercase letter mode  
Lowercase letter mode  
Number mode  
1
2
3
4
5
6
7
8
9
0
#
1
2
3
4
5
6
7
8
9
0
ABCÅÄÁÀÃÂÆÇ  
DEFËÉÈÊ  
GH I Ï Í Ì Î  
abcåäáàãâæç  
defëéèê  
gh i ï í ì î  
jkl  
JKL  
MNOÑØÖÓÒÕÔ  
PQRSÞ  
mnoñøöóòõô  
pqrsþ  
TUVÜÚÙÛ  
WXYZÝ  
tuvüúùû  
wxyzý  
-.SP* #!",;:^`_=/|'?$@%&+()[]{}<>  
Press the button to switch to uppercase letter mode (:A), lowercase letter  
mode (:a), or number mode (:1).  
* SP indicates a space.  
Follow the procedure below to enter letters and numbers when you register names and fax/  
phone numbers for the sender information or a coded speed dial.  
1
2
Press the button to switch to uppercase letter mode (:A), lowercase letter mode  
(:a), or number mode (:1).  
You can see what mode you are in by the character displayed on the top right corner of the  
LCD.  
NAME  
:A  
Press the Numeric buttons to enter a character.  
Press the button repeatedly until the character you want appears.  
z To enter a character that is assigned to the same button as the previous  
entry:  
(1) Press the Numeric button, press the ] button, then press the same Numeric button  
again.  
z To enter a space:  
(1) Press the ] button two times.  
In number mode, press the ] button once.  
z To delete a character:  
(1) Press the [ button.  
z To delete an entire entry:  
(1) Press and hold the [ button.  
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Entering the Date and Time  
Note  
z When the machine is connected to a computer with the MP Drivers installed, the date and time  
setting will be copied from the computer to the machine. As long as the date and time is set  
accurately on your computer, you do not need to set it on the machine.  
z If you disconnect the power cord or when there is a power failure, the date and time setting on  
the machine will be reset. When you connect the machine to a computer with the MP Drivers  
installed, the setting will be copied to the machine once again.  
1
2
Press the FAX button, then press the Menu button.  
Press the [ or ] button to select USER SETTINGS, then press the OK button two  
times.  
DATE/TIME SETTING  
02/15/2007  
18:46  
3
Press the Numeric buttons to enter the date and time (in 24-hour format), then  
press the OK button.  
Enter only the last two digits of the year.  
Note  
z If you misentered the date and time, press the [ or ] button to move the cursor under the  
number to enter the correct number.  
z Three formats of date are available. For details on the date format settings, refer to “DATE  
DISPLAY” in “FAX SETTINGS” of the User’s Guide on-screen manual.  
4
Press the Stop/Reset button.  
Registering Your Fax/Telephone Number and Name (Sender  
Information)  
1
2
3
Press the FAX button, then press the Menu button.  
Press the [ or ] button to select USER SETTINGS, then press the OK button.  
Press the [ or ] button to select UNIT TEL NUMBER, then press the OK button.  
UNIT TEL NUMBER  
TEL=  
4
Press the Numeric buttons to enter your fax/telephone number (max. 20 digits,  
including spaces), then press the OK button.  
To enter a plus sign (+) before the number, press the # button.  
USER SETTINGS  
UNIT NAME  
Note  
For details on how to enter or delete characters, see “Guidelines for Entering Numbers, Letters,  
and Symbols” on page 35.  
36  
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5
6
Press the OK button.  
UNIT NAME  
:A  
Press the Numeric buttons to enter your name (max. 24 characters, including  
spaces), then press the OK button.  
Note  
For details on how to enter or delete characters, see “Guidelines for Entering Numbers, Letters,  
and Symbols” on page 35.  
7
Press the Stop/Reset button.  
Note  
You can print the User’s data list to confirm the sender information you have registered. See  
“User’s Data List” on page 58.  
Setting Daylight Saving Time (Summer Time)  
Some countries adopt the daylight saving time (summer time) system that shifts the clock time  
forward or back at certain periods of the year.  
You can set the machine to automatically change the time by registering the day and time that  
daylight saving (summer time) begins and ends.  
Note  
This setting may not be available depending on the country or region of purchase.  
1
2
3
Press the FAX button, then press the Menu button.  
Press the [ or ] button to select USER SETTINGS, then press the OK button.  
Press the [ or ] button to select SUMMER TIME SET, then press the OK button.  
SUMMER TIME SET  
ON  
4
5
Press the [ or ] button to select ON or OFF, then press the OK button.  
z If you select OFF, go to step 7.  
z If you select ON, go to step 5.  
Set the date and time that summer time stars.  
(1) Press the OK button two times.  
SET MONTH  
MARCH  
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(2) Press the [ or ] button to select the month when summer time starts, then press the  
OK button two times.  
SET WEEK  
LAST WEEK  
(3) Press the [ or ] button to select the week when summer time starts, then press the OK  
button two times.  
SET DAY OF WEEK  
SUNDAY  
(4) Press the [ or ] button to select the day of the week when summer time starts, then  
press the OK button two times.  
SET SHIFT TIME  
01:00  
(5) Press the Numeric buttons to enter the time (in 24-hour format) when summer time starts,  
then press the OK button three times.  
Precede single digit with a zero.  
SET MONTH  
OCTOBER  
6
Set the date and time that summer time ends.  
(1) Press the [ or ] button to select the month when summer time ends, then press the OK  
button two times.  
SET WEEK  
LAST WEEK  
(2) Press the [ or ] button to select the week when summer time ends, then press the OK  
button two times.  
SET DAY OF WEEK  
SUNDAY  
(3) Press the [ or ] button to select the day of the week when summer time ends, then  
press the OK button two times.  
SET SHIFT TIME  
02:00  
(4) Press the Numeric buttons to enter the time (in 24-hour format) when summer time ends,  
then press the OK button.  
Precede single digit with a zero.  
7
Press the Stop/Reset button.  
38  
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Registering the Destination  
Registering Coded Speed Dialing  
Coded speed dialing allows you to dial fax/telephone numbers by simply pressing a few buttons.  
To dial the number, press the Coded Dial button, enter the two-digit code assigned to that  
number.  
Before you can use coded speed dialing, you need to register the recipient’s fax/telephone  
numbers for coded speed dialing.  
Note  
For a list of the recipients you have registered, print the coded speed dialing list. See “Printing a  
List of the Registered Destination” on page 40.  
1
2
Press the FAX button, then press the Menu button.  
Press the [ or ] button to select CODED DIAL REGIST, then press the OK  
button.  
CODED DIAL REGIST  
00=  
3
4
Press the [ or ] button to select a coded speed dialing code (00 - 19), then press  
the OK button two times.  
TEL NUMBER  
TEL=  
Press the Numeric buttons to enter the fax/telephone number you want to register  
(max. 60 digits (40 digits for Korea), including spaces), then press the OK button  
two times.  
NAME  
:A  
Note  
z For details on how to enter or delete numbers, see “Guidelines for Entering Numbers, Letters,  
and Symbols” on page 35.  
z Press the Redial/Pause button to enter a pause.  
z Press the  
button to enter a tone.  
5
Press the Numeric buttons to enter a name for the coded speed dialing code (max.  
16 characters, including spaces), then press the OK button.  
The CODED DIAL REGIST screen is displayed to enter the next number.  
z If you continue registering coded speed dialing, repeat the procedure from step 3.  
z If not, go to step 6.  
Note  
For details on how to enter or delete characters, see “Guidelines for Entering Numbers, Letters,  
and Symbols” on page 35.  
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6
Press the Stop/Reset button.  
Changing or Deleting a Registered Information  
z To Change a Registered Number or Name:  
1
Follow the procedures from step 1 to 3 under “Registering Coded Speed Dialing”  
on page 39.  
2
3
Press and hold the [ button to delete the registered number.  
Press the Numeric buttons to enter the new number (max. 60 digits (40 digits for  
Korea), including spaces), then press the OK button two times.  
4
5
6
Press and hold the [ button to delete the registered name.  
Press the Numeric buttons to enter the new name, then press the OK button.  
Press the Stop/Reset button.  
z To Delete an Entire Entry:  
1
2
3
Follow the procedures from step 1 to 3 under “Registering Coded Speed Dialing”  
on page 39.  
Press and hold the [ button to delete the registered number, then press the OK  
button.  
Press the Stop/Reset button.  
The name will automatically be deleted when you delete the number.  
Printing a List of the Registered Destination  
You can print a list of the recipients registered for coded speed dialing. You may want to keep the  
list near the machine to refer to it when dialing.  
1
2
Press the FAX button, then press the Menu button.  
Press the [ or ] button to select PRNT REPORT/LIST, then press the OK button.  
PRNT REPORT/LIST  
ACTIVITY REPORT  
3
4
Press the [ or ] button to select SPEED DIAL LIST.  
PRNT REPORT/LIST  
SPEED DIAL LIST  
Press the OK button.  
PRINT BY NAME?  
< YES >  
NO  
40  
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5
Press the [ or ] button to select the sorting way, then press the OK button.  
YES: Prints the list with the destination name (DESTINATION ID) in alphabetical order.  
NO: Prints the list with the registered entries in numerical order.  
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Sending Faxes  
Flow of Sending Faxes  
The operation flow of sending faxes is as follows.  
Step 1  
Load the original to send on the Platen Glass or the ADF.  
See “Loading Original Documents” on page 8.  
Step 2  
Adjust the fax quality and scan contrast.  
See “Adjusting the Scan Contrast or the Image Quality (Fax Resolution)” on page 42.  
Step 3  
Dial the recipient’s number.  
Step 4  
Send Faxes.  
z Using the Platen Glass  
(1) Press the Color or Black button.  
If you have two or more pages of the original, load the next page on the Platen Glass and  
press the Color or Black button.  
(2) After scanning all pages of the original, press the OK button to send the fax.  
z Using the ADF  
(1) Press the Color or Black button.  
The fax is sent automatically.  
Before Sending Faxes  
z Adjusting the Scan Contrast or the Image Quality (Fax Resolution)  
z Adjusting the Scan Contrast  
Contrast is the degree of difference between light and dark. Increasing the scan contrast  
setting further blackens dark areas and whitens bright areas, whereas decreasing the  
contrast setting reduces the difference between bright and dark areas. You can adjust the  
contrast among three contrast levels.  
(1) Press the FAX button, then press the FAX Quality button.  
(2) Press the [ or ] button to select the contrast.  
1.SCAN CONTRAST  
-LT  
DK+  
Pressing the [ button decreases the contrast, and pressing the ] button increases the  
contrast.  
(3) Press the OK button.  
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z Adjusting the Image Quality (Fax Resolution)  
You can adjust the image quality (fax resolution) of the document you send. The higher you  
set the image quality setting, the better the output quality will be at the other end, but the  
longer it will take for the transmission. Adjust the image quality according to the type of  
document you are sending.  
(1) Press the FAX button, then press the FAX Quality button two times.  
(2) Press the [ or ] button to select the resolution.  
2.FAX RESOLUTION  
STANDARD  
STANDARD: Suitable for text-only documents.  
FINE:  
Suitable for fine-print documents.  
Suitable for photographs.  
PHOTO:  
(3) Press the OK button.  
Sending Faxes  
This section describes methods of sending faxes and dialing functions of the machine.  
z Memory sending  
z Manual sending  
z Dialing the coded speed dial  
z Redialing  
z Sending Faxes (Memory Sending)  
1
Prepare for faxing.  
(1) Turn on the machine.  
(2) Load the original on the Platen Glass or the ADF.  
Important  
When sending a double-sided document, set the document on the Platen Glass. You cannot  
scan double-sided documents from the ADF.  
Note  
For details on the types and conditions of originals which you can fax, see “Loading Original  
Documents” on page 8.  
(3) Press the FAX button.  
(4) Adjust fax settings as necessary.  
See “Adjusting the Scan Contrast or the Image Quality (Fax Resolution)” on page 42.  
2
Start faxing.  
(1) Dial the recipient’s number using the Numeric buttons or coded speed dialing.  
Note  
For details on how to use coded speed dialing, see “Dialing the Coded Speed Dial” on  
page 45.  
(2) Press the Color button for color sending, or the Black button for black & white sending.  
Faxing  
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z When the document was loaded on the Platen Glass:  
(3) When the following message is displayed, load the next page on the Platen Glass.  
SCAN NEXT  
TRANSMIT  
[START]  
[OK]  
If you have only one page of document to scan, go to step (6).  
(4) Press the same button as you pressed in step (2).  
(5) Repeat steps (3) and (4) to scan in all pages of the document.  
(6) Press the OK button.  
z When the document was loaded in the ADF:  
The machine starts the transmission automatically after all pages of the original are scanned.  
Important  
Color sending is available only when the recipient’s fax machine supports color faxing.  
Note  
z To cancel sending a fax, press the Stop/Reset button. To cancel sending a fax while it is being  
sent, press the Stop/Reset button, then follow the instructions on the LCD.  
z If documents remain in the ADF after pressing the Stop/Reset button during scanning,  
DOCUMENT IN ADF” appears on the LCD. Press the OK button so that the remaining  
document is automatically fed out.  
z In case the machine was not able to send a fax, such as when the recipient’s line was busy, the  
machine is equipped with the function to automatically redial the number after a specified  
interval. Automatic redialing is enabled by default. See “Automatic Redialing” on page 46.  
To cancel automatic redialing, wait until the machine starts redialing, press the Stop/Reset  
button, then follow the instructions on the LCD.  
z Sending Faxes after Confirming Connection (Manual Sending)  
Use manual sending if you want to talk to the recipient before sending a document, or if the  
recipient does not have a fax machine that can receive automatically.  
Important  
z With manual sending, you cannot use the Platen Glass to load documents.  
z You need to connect a telephone to the machine.  
1
2
Connect a telephone to the machine.  
Prepare for faxing.  
(1) Turn on the machine.  
(2) Load the original in the ADF.  
Note  
For details on the types and conditions of originals which you can fax, see “Loading Original  
Documents” on page 8.  
(3) Press the FAX button.  
(4) Adjust fax settings as necessary.  
See “Adjusting the Scan Contrast or the Image Quality (Fax Resolution)” on page 42.  
3
4
Lift the handset of the telephone connected to the machine.  
Dial the recipient’s number on the telephone.  
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5
Talk through the handset to the recipient.  
If you hear a high-pitched signal instead of the recipient’s voice, go to step 7.  
6
7
Ask the recipient to set recipient’s fax machine to receive faxes.  
When you hear a high-pitched signal, press the Color button for color sending, or  
the Black button for black & white sending. Then hang up the handset.  
Important  
Color sending is available only when the recipient’s fax machine supports color faxing.  
Note  
To cancel manual sending, press the Stop/Reset button.  
z Dialing the Coded Speed Dial  
1
Prepare for faxing.  
See “Prepare for faxing.” on page 43.  
2
3
Press the Coded Dial button.  
Press the Numeric buttons to enter the two-digit code (00 - 19) assigned to the  
number you want to dial.  
4
Press the Color button for color sending, or the Black button for black & white  
sending.  
Important  
Color sending is available only when the recipient’s fax machine supports color faxing.  
Note  
To cancel sending a fax, press the Stop/Reset button. To cancel sending a fax while it is being  
sent, press the Stop/Reset button, then follow the instructions on the LCD.  
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z Redialing  
There are two methods of redialing: Automatic redialing and Manual redialing. Automatic  
redialing is enabled by default.  
z Automatic Redialing  
When using memory sending to send a document and the recipient’s line is busy, the  
machine will redial the number after a specified interval.  
You can customize the following automatic redialing settings:  
• Whether or not the machine redials automatically  
• The number of times the machine redials (1 to 10 times)  
• The time interval between redials (1 to 99 minutes)  
To change the automatic redialing settings, change the AUTO REDIAL settings in TX  
SETTINGS under FAX SETTINGS.  
Note  
z The range of values you can set for the automatic redialing settings varies depending on  
the country or region of purchase.  
z To cancel automatic redialing while redialing is in progress, press the Stop/Reset button,  
then follow the instructions on the LCD.  
z To cancel automatic redialing when redialing is standing by, delete the unsent document  
from the machine’s memory. For details, see “Printing or Deleting a Document in Memory”  
on page 54.  
z Manual Redialing  
To redial the fax number last dialed with the Numeric buttons, press the Redial/Pause button.  
Note  
z For details on sending faxes, see “Sending Faxes (Memory Sending)” on page 43.  
z To cancel manual redialing, press the Stop/Reset button.  
Using Other Useful Sending Functions  
Sending from Your Computer (Windows Only)  
If the machine is connected to a computer, you can send faxes using the fax driver from any  
application software that has a printing function. For details, refer to the FAX Driver Guide on-  
screen manual.  
Sending/Receiving Using ECM  
This machine is set to send/receive faxes in ECM (Error Correction Mode). ECM automatically  
corrects errors caused by connection troubles, cross-checking the sending and receiving  
conditions at the sending and receiving ends.  
Note  
z If the sender’s or receiver’s fax is not ECM-compatible, the fax will be sent/received in the  
standard mode.  
z You can disable ECM sending/receiving. Refer to “ECM TX” and “ECM RX” in “FAX SETTINGS”  
of the User’s Guide on-screen manual.  
z If ECM sending/receiving is enabled, transmission speed may slow down depending on the line  
or connection conditions.  
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Receiving Faxes  
Flow of Receiving Faxes  
The operation flow of receiving faxes is as follows:  
Step 1  
Select a receive mode.  
See “Selecting the Receive Mode” on page 47.  
Step 2  
Load A4, Letter, or Legal-sized paper.  
See “Loading Paper” on page 14.  
Step 3  
Confirm the paper settings and adjust them as needed.  
See “Changing the Print Settings” on page 52.  
Important  
z The machine cannot receive faxes when the power is turned off. Press the ON/OFF button to  
turn the power on.  
z To cancel receiving, press the Stop/Reset button and follow any instructions on the LCD.  
Selecting the Receive Mode  
Select the receive mode according to your needs.  
z When you have a dedicated telephone line for fax use only:  
Select FAX ONLY MODE.  
z When you are using a single telephone line for faxes and voice calls:  
If you receive mainly voice calls and sometimes faxes, select TEL PRIORITY MODE.  
If you receive mainly faxes and sometimes voice calls, select FAX PRIORITY MODE.  
z When you subscribe to a ring pattern detection service provided by your telephone company.  
(Not available depending on the country or region of purchase.):  
Select DRPD or NETWORK SWITCH.  
Note  
If you do not have a dedicated phone line for fax use only, you need to connect a telephone or an  
answering machine to the External device jack of this machine.  
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z If You Want to Receive Only Faxes Automatically with the Machine, or  
Have a Dedicated Telephone Line for Fax Use Only:  
Select FAX ONLY MODE.  
(A)  
(B)  
(A) Incoming call  
(B) Receives faxes automatically.  
Note  
You will not be able to answer the call.  
z If You Are Using a Single Telephone Line for Faxes and Voice Calls and  
Use Voice Calls More Frequently:  
Select TEL PRIORITY MODE.  
(B)  
(C)  
(A)  
(D)  
(A) Incoming call  
(B) Voice call: The telephone will ring. Pick up the handset to answer the call.  
(C) Fax: The telephone will ring. If you pick up the handset when receiving a fax, press the FAX  
button, then press the Color or Black button.  
Note  
If the machine is located away from the telephone, pick up the handset and dial 25 (the remote  
receiving ID) to receive faxes (remote reception). See “Remote Receiving” on page 53.  
(D) When the answering machine responds:  
If it is a voice call, the answering machine responds to the call.  
If it is a fax call, the machine receives the fax automatically.  
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Note  
z Set your answering machine to answering mode and adjust it as follows:  
– The entire message should be no longer than 15 seconds.  
– In the message, tell your callers how to send a fax.  
z The machine can be set to receive faxes automatically after the telephone rings for a specified  
length of time. Set MAN/AUTO SWITCH in RX SETTINGS under FAX SETTINGS to ON, and  
then specify the automatic reception start time. Refer to “MAN/AUTO SWITCH” in “FAX  
SETTINGS” of the User’s Guide on-screen manual.  
z If you have subscribed to Duplex Ringing service in Hong Kong, the machine will receive faxes  
automatically even if you set the receiving mode of the machine to TEL PRIORITY MODE.  
z If You Are Using a Single Telephone Line for Faxes and Voice Calls and  
Want to Receive Faxes Automatically:  
Select FAX PRIORITY MODE.  
(B)  
(A)  
(C)  
(A) Incoming call  
(B) Voice call: The machine will ring. Pick up the handset, then press the Stop/Reset button to  
answer the call.  
Important  
When answering a voice call, be sure to pick up the handset before pressing the Stop/Reset  
button. If you press the Stop/Reset button before picking up the handset, the telephone call will be  
disconnected.  
(C) Fax: The machine receives faxes automatically.  
Note  
The following settings can be modified to control how the machine handles incoming calls. Specify  
the FAX PRIORITY MODE settings in RX SETTINGS under FAX SETTINGS. Refer to “FAX  
PRIORITY MODE” in “FAX SETTINGS” of the User’s Guide on-screen manual.  
z The time the machine takes to determine whether a call is a fax or a voice call  
z The time the machine rings when the call was a voice call  
z Whether or not the machine receives the fax after the specified ring time has elapsed  
Faxing  
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z If You Subscribe to a Distinctive Ring Pattern Detection (DRPD) Service  
with Your Telephone Company (US and Canada only):  
Select DRPD.  
(B)  
(C)  
(A)  
(A) Incoming call  
(B) Voice call: The telephone will ring. Pick up the handset to answer the call.  
(C) Fax: The fax is received automatically when the machine detects the registered fax ring  
pattern.  
z Setting the Ring Pattern  
Your telephone company will assign a distinctive ring pattern to each number when you order  
the DRPD service. Set the fax ring pattern that matches the pattern assigned by the  
telephone company.  
Note  
For details on the setting the ring pattern of DRPD service, refer to “DRPD:FAX RNG PAT” in “FAX  
SETTINGS” of the User’s Guide on-screen manual.  
z If You Want the Machine to Automatically Switch between Fax and  
Voice Calls by the Call Ring Patterns (Network Switch):  
Select NETWORK SWITCH*.  
* This setting may not be available depending on the country or region of purchase.  
(B)  
(C)  
(A)  
(A) Incoming call  
(B) Voice call: The telephone will ring. Pick up the handset to answer the call.  
(C) Fax: The fax is received automatically when the machine detects the registered fax ring  
pattern.  
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Note  
z The name of this service varies depending upon a country.  
z To use this feature, you need to subscribe to a compatible service provided by your telephone  
company. Contact your telephone company for details.  
Setting the Receive Mode  
1
2
Press the FAX button, then press the Menu button.  
Press the OK button.  
RECEIVE MODE SET  
FAX PRIORITY MODE  
3
4
Press the [ or ] button to select the receive mode.  
Note  
For details on the receive modes, see “Selecting the Receive Mode” on page 47.  
Press the OK button.  
The receive mode will be displayed on the bottom left of the LCD.  
02/15/2007 WED 06:11  
FAX 1ST  
STANDARD  
(A)  
(A) Receive mode  
FAXONLY:The receive mode is FAX ONLY MODE.  
TEL 1ST: The receive mode is TEL PRIORITY MODE.  
FAX 1ST: The receive mode is FAX PRIORITY MODE.  
DRPD:  
The receive mode is DRPD.  
NET SW.: The receive mode is NETWORK SWITCH.  
Faxing  
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Changing the Print Settings  
Load A4, Letter, or Legal-sized plain paper in the Rear Tray to print the fax.  
Important  
If paper of size other than A4, Letter or Legal is loaded, the received faxes will not be printed and  
RECEIVED IN MEMORY” is displayed. Replace the paper loaded with A4, Letter or Legal sized  
paper, then press the OK button.  
Note  
If the sender sends a document that is larger than Letter-size, such as 11" x17" or Legal-size, the  
sender’s machine may send the fax automatically shrunk or divided, or send only a part of the  
original.  
1
Press the FAX button, then press the Settings button.  
1.PAGE SIZE  
A4  
2
3
4
Press the [ or ] button to select the page size from A4, 8.5" x 11", or 8.5 x 14.  
Press the OK button.  
Press the [ or ] button to select PLAIN PAPER.  
Note  
If the paper is set to a size other than A4, 8.5" x 11", or 8.5 x 14, or if it is set to a type other than  
PLAIN PAPER, the received faxes will not be printed and “RECEIVED IN MEMORY” is displayed.  
Correct the paper size and type, and then press the OK button.  
5
Press the OK button.  
Setting the Number of Rings for Fax Calls  
When FAX ONLY MODE, FAX PRIORITY MODE, or DRPD is selected as the receive mode,  
you can specify the number of rings for fax calls in RING COUNT in RX SETTINGS under FAX  
SETTINGS.  
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Using Other Useful Receiving Functions  
Memory Receiving  
If the machine receives a fax under one of the following conditions, the machine will not be able  
to print the received fax and will store it in its memory. “RECEIVED IN MEMORY” is displayed in  
fax mode. When the problem is resolved as described, the fax stored in memory is printed  
automatically.  
z Ink is low or has run out while receiving a fax: replace the FINE Cartridge.  
z Paper size/type setting is incorrect: correct the paper size/type setting.  
z Paper has run out while receiving a fax: load the paper and press the OK button.  
z Output Tray is closed: open it.  
z OFF is selected for AUTO PRINT RX: select ON.  
z You pressed the Stop/Reset button to cancel printing of a fax: press the FAX button.  
Important  
z The machine can store up to approximately 50 pages* of faxes in memory.  
z If the memory becomes full, the machine cannot receive any more faxes. Print or delete the  
documents stored in memory, and then contact the sender and have him/her resend them.  
* When using ITU-T No.1 chart (Standard mode)  
Remote Receiving  
If the machine is located away from the telephone, pick up the handset and dial 25 (the remote  
receiving ID) to receive faxes (remote reception).  
z If you use a rotary pulse line, temporarily switch your telephone to tone dialing. For details on  
how to switch to tone dialing, see the instruction manual supplied with your telephone.  
z If you have an answering machine connected to the machine that can carry out remote  
control operations, the security code for this function may be the same as the remote  
receiving ID. In this case, change the remote reception ID in REMOTE RX ID in REMOTE RX  
in RX SETTINGS under FAX SETTINGS.  
Remote reception can be disabled. Refer to “REMOTE RX” in “FAX SETTINGS” of the User’s  
Guide on-screen manual.  
Faxing  
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Document Stored in Memory  
Important  
If you disconnect the power cord, all the documents stored in memory are deleted. Send or print  
necessary documents before disconnecting the power cord.  
Note  
When confirming, printing, or deleting a document stored in memory, you specify it by its transaction  
number. If you do not know the transaction number for your target document, print the list of documents  
first.  
Printing a List of Documents in Memory  
The machine can print a list of documents stored in memory (the memory list) showing the  
transaction number (TX/RX NO.), transaction mode, recipient, number of pages, date, and  
transmission time of each document. When printing or deleting documents in memory, specify a  
document by its transaction number.  
1
2
3
Press the FAX button, then press the Menu button.  
Press the [ or ] button to select MEMORY REFERENCE.  
Press the OK button two times.  
The memory list is printed.  
Note  
z If there are no documents stored in memory, “NO DOC. IN MEMORY” is displayed, and the  
machine returns to the previous screen.  
z In step 2, you can also select PRNT REPORT/LIST (see “Summary of Reports and Lists” on  
page 57) and then MEMORY LIST to print the memory list.  
z If you have canceled receiving a fax in progress by pressing the Stop/Reset button, the fax may  
be printed after the memory list.  
Printing or Deleting a Document in Memory  
1
2
3
Press the FAX button, then press the Menu button.  
Press the [ or ] button to select MEMORY REFERENCE.  
Press the OK button.  
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4
Press the [ or ] button to select PRINT DOCUMENT or DELETE DOCUMENT.  
z If you select PRINT DOCUMENT:  
(1) Press the OK button.  
(2) Press the [ or ] button to select the transaction number (TX/RX NO.) of the document  
you want to print, or enter the number by pressing the Numeric buttons.  
If you are unsure of the transaction number, print the memory list. See “Printing a List of  
Documents in Memory” on page 54.  
(3) Press the OK button.  
(4) Press the [ button to select YES to print the first page only, or press the ] button to  
select NO to print all pages of the document.  
(5) Press the OK button.  
Note  
If you have canceled receiving a fax in progress by pressing the Stop/Reset button, the fax  
may be printed after the selected document.  
(6) To print another document, return to step (2), or to finish printing, go to step 5.  
z If you select DELETE DOCUMENT:  
(1) Press the OK button.  
(2) Press the [ or ] button to select the transaction number (TX/RX NO.) of the document  
you want to delete, or enter the number by pressing the Numeric buttons.  
(3) Press the OK button.  
(4) Press the [ button to select YES to delete document, or press the ] button to select NO  
not to delete the document.  
(5) Press the OK button.  
(6) To delete another document, return to step (2), or to finish deleting, go to step 5.  
5
Press the Stop/Reset button.  
Faxing  
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Checking a Document’s Details in Memory  
If the machine was not able to print a received fax when the machine is in one of the following  
situations, the fax is automatically stored in memory.  
z If ink is low or has run out while receiving a fax  
z If the paper size/type setting is incorrect  
z If the paper run out while receiving a fax  
z If the Output Tray is closed  
z If OFF is selected for AUTO PRINT RX  
z If you pressed the Stop/Reset button to cancel printing of a fax  
When selecting a document in memory to be printed or deleted, you can check its details on the  
LCD as follows:  
PRINT DOCUMENT  
(A)  
TX/RX NO.  
0001  
(B)  
(A) Transaction number (TX/RX NO.)  
z A transaction number from 0001 to 4999 indicates a document being sent.  
z A transaction number from 5001 to 9999 indicates a document being received.  
(B) Marks before the transaction number  
z No mark indicates a black & white document.  
z < > indicates a color document.  
z <#> indicates a black & white document being sent or printed.  
z <&> indicates a color document being sent or printed.  
Displaying Details of the Transaction  
Press the  
number).  
or # button to display the details (e.g. transaction number, transaction time and fax  
Note  
If you are unsure of the transaction number, print the memory list. See “Printing a List of  
Documents in Memory” on page 54.  
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Summary of Reports and Lists  
The table below shows the reports and lists that can be printed from the machine. Refer to the pages  
indicated for more details.  
Report Or List  
Description  
Activity report  
Shows recent fax transactions performed by your machine.  
See “Activity Report” on page 57.  
Coded speed dial list  
User’s data list  
Lists the numbers and names registered for coded speed dialing.  
See “Printing a List of the Registered Destination” on page 40.  
Lists the current settings of the machine and the registered  
sender information.  
See “User’s Data List” on page 58.  
Memory list  
Lists the documents currently stored in the machine’s memory.  
See “Document Stored in Memory” on page 54.  
TX (Transmission) report Confirms whether a transmission was completed successfully. If  
enabled, prints after each fax transmission.  
See “TX Report” on page 58.  
RX (Reception) report  
Confirms whether a reception was completed successfully. If  
enabled, prints after each fax reception. See “RX Report” on  
page 58.  
Activity Report  
Prints the history of sent and received faxes. The machine is factory-set to print an Activity report  
after every 20 transactions. You can also disable automatic printing of this report, or print it  
manually.  
Note  
For details on the Activity report setting, refer to “ACTIVITY REPORT” in “FAX SETTINGS” of the  
User’s Guide on-screen manual.  
z Printing the Activity Report Manually  
1
2
3
Press the FAX button, then press the Menu button.  
Press the [ or ] button to select PRNT REPORT/LIST, then press the OK button.  
Press the [ or ] button to select ACTIVITY REPORT, then press the OK button.  
The Activity report is printed.  
Faxing  
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User’s Data List  
The User’s data list enables you to confirm the current settings of the machine as well as the  
registered sender information. See “Registering Sender Information” on page 34.  
z Printing the User’s Data List  
1
2
3
Press the FAX button, then press the Menu button.  
Press the [ or ] button to select PRNT REPORT/LIST, then press the OK button.  
Press the [ or ] button to select USER’S DATA LIST, then press the OK button.  
The User’s data list is printed.  
Other Lists  
z TX Report  
The machine can print a TX (transmission) report after sending a document, confirming whether  
the transmission was completed successfully. You can set the machine to print every time it  
sends a document, or only when an error occurs. Alternatively, you can disable printing of the  
report.  
Note  
z For details on the TX report setting, refer to “TX REPORT” in “FAX SETTINGS” of the User’s  
Guide on-screen manual.  
z The default setting is PRINT ERROR ONLY.  
z RX Report  
The machine can print an RX (reception) report after receiving a document, confirming whether  
the reception was completed successfully. You can set the machine to print every time it  
receives a document, or only when an error occurs. Alternatively, you can disable printing of the  
report.  
Note  
z For details on the RX report setting, refer to “RX REPORT” in “FAX SETTINGS” of the User’s  
Guide on-screen manual.  
z The default setting is DO NOT PRINT.  
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Routine Maintenance  
When Printing Becomes Faint or Colors Are Incorrect  
When printing becomes faint or colors are incorrect, the print head nozzles on FINE Cartridges are  
probably clogged. Print the nozzle check pattern to confirm the condition of the nozzles and then  
perform Print Head Cleaning.  
If print results are not satisfactory, performing Print Head Alignment may improve print quality.  
Note  
Before performing maintenance  
z Make sure that a FINE Cartridge has not run out of ink. See “Getting the Ink Status Information” on  
page 66.  
z Make sure that a FINE Cartridge is installed properly. See “Replacing FINE Cartridges” on page 69.  
z Make sure that the orange protective tape is removed from the bottom of a FINE Cartridge.  
z If the error message is displayed on the LCD, see “An Error Message Is Displayed on the LCD” on  
page 78.  
z Increase the Print Quality setting in the printer driver settings.  
Refer to the PC Printing Guide on-screen manual.  
Step 1  
See “Printing the Nozzle Check Pattern” on page 60.  
If lines are missing or if white streaks appear  
After cleaning the Print  
Head, print and examine  
the nozzle check pattern.  
Step 2  
See “Print Head Cleaning” on page 62.  
If the problem is not resolved after performing  
Print Head Cleaning twice  
Step 3  
See “Print Head Deep Cleaning” on page 63.  
If the problem is not resolved after performing Print  
Head Deep Cleaning twice  
Step 4  
See “Replacing a FINE Cartridge” on page 66.  
Note  
If the straight line is misaligned or the Print Head position is misaligned, align the Print Head position.  
See “Aligning the Print Head” on page 64.  
Routine Maintenance  
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59  
Printing the Nozzle Check Pattern  
Print the nozzle check pattern to determine whether the ink ejects properly from the print head  
nozzles.  
1
2
Make sure that the machine is turned on, then load a sheet of A4 or Letter-sized  
plain paper in the Rear Tray.  
Open the Paper Output Tray, then set the Paper Thickness Lever.  
(1) Put your finger in the rounded indent beside the Paper Output Tray and open it gently.  
(2) Open up and set the Output Tray Extension completely by pressing down the hollow on  
its front side.  
(3) Set the Paper Thickness Lever to the left. For details on the Paper Thickness Lever, refer  
to “Inside” in “Main Components” of the User’s Guide on-screen manual.  
3
4
Print the nozzle check pattern.  
(1) Press the Menu button repeatedly until MAINTENANCE appears.  
(2) Press the [ or ] button to select NOZZLE CHECK, then press the OK button.  
4.MAINTENANCE  
NOZZLE CHECK  
The machine prints a nozzle check pattern.  
Examine the pattern and take the appropriate action.  
See “Examining the Nozzle Check Pattern” on page 61.  
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Examining the Nozzle Check Pattern  
Examine the nozzle check pattern, and perform cleaning if necessary.  
Note  
The nozzle check pattern will not be printed correctly if there is not enough ink. Replace the FINE  
Cartridge if the remaining amount of ink is insufficient.  
See “Replacing a FINE Cartridge” on page 66.  
1
Check the nozzle check pattern you printed.  
(1)  
(2)  
(1) If lines of this pattern are missing, the print head nozzles need cleaning.  
Example: When lines are missing (Black ink)  
(2) If these patterns have white streaks, the print head nozzles need cleaning.  
Example: When white streaks appear (Color ink)  
2
When cleaning is necessary, perform Print Head Cleaning.  
See “Print Head Cleaning” on page 62.  
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61  
Print Head Cleaning  
Clean the Print Head if lines are missing or if white streaks appear in the printed nozzle check  
pattern. Cleaning unclogs the nozzles and restores the print head condition. Note that cleaning the  
Print Head causes used ink to be absorbed in the ink absorber. Cleaning the Print Head consumes  
ink, so perform Print Head Cleaning only when necessary.  
1
2
Make sure that the machine is turned on.  
Start Print Head Cleaning.  
(1) Press the Menu button repeatedly until MAINTENANCE appears.  
(2) Press the [ or ] button to select CLEANING, then press the OK button.  
4.MAINTENANCE  
CLEANING  
Print Head Cleaning starts.  
Do not perform any other operations until Print Head Cleaning finishes. This takes about  
50 seconds.  
3
Confirm the condition of the Print Head.  
When Print Head Cleaning finishes, the LCD returns to the standby mode.  
Print the nozzle check pattern to check the print head condition.  
See “Printing the Nozzle Check Pattern” on page 60.  
Note  
If the problem is not resolved after performing Print Head Cleaning twice, try Print Head Deep  
Cleaning. See “Print Head Deep Cleaning” on page 63.  
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Print Head Deep Cleaning  
If print quality does not improve by standard Print Head Cleaning, try Print Head Deep Cleaning,  
which is a more powerful process. Note that cleaning the Print Head causes used ink to be absorbed  
in the ink absorber. Print Head Deep Cleaning consumes more ink than standard Print Head  
Cleaning, so perform this procedure only when necessary.  
1
2
Make sure that the machine is turned on.  
Start Print Head Deep Cleaning.  
(1) Press the Menu button repeatedly until MAINTENANCE appears.  
(2) Press the [ or ] button to select DEEP CLEANING, then press the OK button.  
4.MAINTENANCE  
DEEP CLEANING  
Print Head Deep Cleaning starts.  
Do not perform any other operations until Print Head Deep Cleaning finishes. This takes  
about one minute.  
3
Confirm the condition of the Print Head.  
(1) Print the nozzle check pattern to check the print head condition.  
See “Printing the Nozzle Check Pattern” on page 60.  
(2) If the problem is not resolved, perform Print Head Deep Cleaning again.  
(3) If this does not solve the problem, a FINE Cartridge may have run out of ink. Replace it  
with a new one. See “Replacing a FINE Cartridge” on page 66.  
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Aligning the Print Head  
If ruled lines are printed misaligned or print results are otherwise unsatisfactory, adjust the print head  
position.  
1
2
Make sure that the machine is turned on, then load two sheets of A4 or Letter-sized  
plain paper in the Rear Tray.  
Open the Paper Output Tray, then set the Paper Thickness Lever.  
(1) Put your finger in the rounded indent beside the Paper Output Tray and open it gently.  
(2) Open up and set the Output Tray Extension completely by pressing down the hollow on  
its front side.  
(3) Set the Paper Thickness Lever to the left. For details on the Paper Thickness Lever, refer  
to “Inside” in “Main Components” of the User’s Guide on-screen manual.  
3
4
Print the print head alignment pattern.  
(1) Press the Menu button repeatedly until MAINTENANCE appears.  
(2) Press the [ or ] button to select ALIGN PRINT HEAD, then press the OK button.  
The print head alignment pattern is printed.  
Note  
If you select HEAD ALIGN PRINT, the machine exits the process after printing the current  
adjustment values.  
Adjust the print head position.  
(1) Check the printed patterns and press the [ or  
] button to select the number of the pattern in  
column A that has the least noticeable streaks,  
then press the OK button.  
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Note  
If it is difficult to pick the best pattern, pick the setting that produces the least noticeable white  
streaks.  
(A)  
(B)  
(C)  
(D)  
(A) Less noticeable vertical white streaks  
(B) More noticeable vertical white streaks  
(C) Less noticeable horizontal white streaks  
(D) More noticeable horizontal white streaks  
(2) Repeat the procedure until you finish inputting the pattern number for column L.  
(3) Confirm the displayed message and press the OK button.  
The second pattern is printed.  
(4) Check the printed patterns and press the [ or  
] button to select the number of the pattern in  
column M that has the least noticeable streaks,  
then press the OK button.  
In the same way in step (1), select the number.  
(5) Repeat the procedure until you finish inputting  
the pattern number for column R.  
Routine Maintenance  
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65  
Replacing a FINE Cartridge  
This section explains the way to confirm the ink status and the procedure to replace FINE  
Cartridges.  
When ink runs out or other errors occur, an error message is displayed on the LCD to inform you of  
the error. See “An Error Message Is Displayed on the LCD” on page 78 and confirm how to handle it.  
When printing from your computer, error messages appear on your computer screen as well.  
Note  
z If there is no improvement with the quality of printing following such maintenance as Print Head  
Cleaning, a FINE Cartridge is probably empty. When ink runs out, replace the FINE Cartridge.  
The machine cannot print if the wrong type of FINE Cartridge is used.  
z For information on compatible FINE Cartridges, see the back cover of this guide.  
Getting the Ink Status Information  
You can confirm the status of FINE Cartridges in the following ways:  
z “With the LCD of this Machine” on page 66  
z “With the Computer Screen” on page 67  
Note  
The ink level detector is mounted on the machine to detect the remaining ink level. The machine  
considers as ink is full when a new FINE Cartridge is installed, and then starts to detect a  
remaining ink level. If you install a used FINE Cartridge, the indicated ink level of it may not be  
correct. In such case, refer to the ink level information only as a guide.  
z With the LCD of this Machine  
You can check the current ink level by pressing the COPY, SCAN, or FAX button. The LCD will  
display the ink level for a few seconds.  
Ex:  
COPY MODE  
BLK  
COL  
(A)  
(A) Indicates the remaining ink volume at four different levels.  
Take the appropriate action depending on the message displayed on the LCD as follows.  
Ink is low. You can continue printing for a  
while, but we recommend you to have a new  
FINE Cartridge available.  
BLACK INK LOW  
COLOR INK LOW  
Ink has run out. See “CHECK INK U163” in  
“An Error Message Is Displayed on the LCD”  
on page 78 and take appropriate action.  
CHECK INK  
U163  
BLK COL  
Ink may have run out. See “CHECK INK  
U162” in “An Error Message Is Displayed on  
the LCD” on page 78 and take appropriate  
action.  
CHECK INK  
U162  
BLK COL  
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The function for detecting the remaining ink  
level is disabled.  
BLK INK VOL UNKNOWN  
COL INK VOL UNKNOWN  
The statuses of a Color and Black FINE  
Cartridges may not be the same.  
This message is displayed on the following  
occasions. We recommend that you replace  
the FINE Cartridge promptly.  
RECOMMEND NEW B-CRT  
RECOMMEND NEW C-CRT  
z
z
Ink is low while printing in fax mode  
Ink is low while receiving a fax in fax mode  
(the received fax is stored in memory.)  
Note  
If you select ON for PRINT WHEN NO INK, you  
can set this message not to be displayed. For  
details, refer to “AUTO PRINT RX” in “FAX  
SETTINGS” of the User’s Guide on-screen  
manual.  
z With the Computer Screen  
You can confirm the status of each FINE Cartridge on the printer status monitor (Windows) and  
Canon IJ Printer Utility (Macintosh).  
(A)  
(A) Confirm whether any symbols are displayed here.  
Ink is low. You can continue printing for a while, but we recommend you to have a  
new FINE Cartridge available.  
Ink has run out. See “CHECK INK U163” in “An Error Message Is Displayed on  
the LCD” on page 78 and take appropriate action.  
Ink may have run out. See “CHECK INK U162” in “An Error Message Is Displayed  
on the LCD” on page 78 and take appropriate action.  
The function for detecting the remaining ink level is disabled.  
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67  
Follow the procedure below to open each of the confirmation screens.  
Open the printer properties dialog box.  
1
2
Refer to “Opening the Printer Properties Dialog Box Directly from Control Panel” in “Opening  
the Printer Properties Dialog Box (Windows)” of the User’s Guide on-screen manual.  
Click View Printer Status on the Maintenance sheet.  
To confirm the FINE Cartridge information, click the Ink Details menu.  
Note  
You can also display the printer status monitor by clicking Canon XXX Printer (where “XXX” is  
your machine’s name) which appears on the taskbar during printing.  
1
2
Open the Canon IJ Printer Utility.  
Refer to “Opening the Canon IJ Printer Utility (Macintosh)” in the User’s Guide on-screen  
manual.  
Select Ink Level Information in the pop-up menu.  
To confirm the FINE Cartridge information, click Ink Details.  
Note  
If you have pressed the Stop/Reset button for at least 5 seconds when “CHECK INK”, “BLK INK  
VOL UNKNOWN”, or “COL INK VOL UNKNOWN” appears on the LCD, note the following.  
z When ink runs out, printouts will become faint or blank printouts will be printed.  
z When receiving faxes, the machine will not store it in its memory even if the ink level becomes low  
or run out.  
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Replacing FINE Cartridges  
When FINE Cartridges run out of ink, replace them using the following steps.  
Important  
Handling FINE Cartridges  
z Do not touch the electrical contacts or Print Head Nozzles on a FINE Cartridge. The machine  
may not print out properly if you touch it.  
(A)  
(B)  
(A) Electrical Contacts  
(B) Print Head Nozzles  
z To maintain optimal printing quality, we recommend the use of specified Canon brand FINE  
Cartridges.  
Refilling ink is not recommended.  
z Once you remove a FINE Cartridge, replace it immediately. Do not leave the machine with FINE  
Cartridges removed.  
z Replace empty cartridges with new ones. If you insert FINE Cartridges that has been removed  
once, the machine may not print out properly due to some reasons such as clogging of the  
nozzles.  
Furthermore, with such cartridges, the Low Ink Warning may not be displayed properly.  
z Once a FINE Cartridge has been installed, do not remove it from the machine and leave it out in  
the open. This will cause the FINE Cartridge to dry out, and the machine may not operate  
properly when it is reinstalled. To maintain optimal printing quality, use a FINE Cartridge within  
six months of first use.  
Note  
z If a FINE Cartridge runs out of ink, you can print with either Color or Black FINE Cartridge, in  
whichever ink remains, only for a while. However the print quality may be reduced compared to  
when printing with both cartridges. Canon recommends to use new FINE cartridges in order to  
obtain optimum qualities.  
Even when printing with one ink only, print with leaving the empty FINE Cartridge installed. If  
either of the Color FINE Cartridge or Black FINE Cartridge is not installed, an error occurs and  
the machine cannot print.  
For information on how to configure this setting, refer to the PC Printing Guide on-screen  
manual.  
z Color ink may be consumed even when printing a black-and-white document or when black-and  
white printing is specified.  
Color ink is also consumed in Print Head Cleaning and Print Head Deep Cleaning, which may  
be necessary to maintain the machine’s performance.  
1
Make sure that the machine is turned on, lift  
the Scanning Unit (Printer Cover) with both  
hands, then pull the Scanning Unit Support  
(A) down into place.  
The FINE Cartridge Holder moves to the left.  
(A)  
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69  
Caution  
z Do not hold the FINE Cartridge Holder to stop or move it.  
z Do not touch the metallic parts inside the machine.  
Important  
If the Scanning Unit (Printer Cover) is left open for more than 10 minutes, the FINE Cartridge  
Holder moves to the right. Close and reopen the Scanning Unit (Printer Cover) to return the holder  
to the left.  
2
Remove the empty FINE Cartridge.  
(1) Push down the FINE Cartridge.  
(1)  
(2) Remove the FINE Cartridge.  
Important  
z Handle FINE Cartridges carefully to avoid staining  
clothing or the surrounding area.  
z Discard empty FINE Cartridges according to the  
local laws and regulations regarding disposal of  
consumables.  
(2)  
3
Prepare the replacement FINE cartridge.  
(1) Unpack a new FINE Cartridge and remove the  
orange protective tape (A) gently.  
Important  
z Handle FINE Cartridges carefully to avoid staining  
your clothes or surrounding work area.  
z Do not reattach the protective tape once you have  
removed it. Discard it according to the local laws  
and regulations regarding disposal of consumables.  
z Do not touch the electrical contacts or Print Head  
Nozzles on a FINE Cartridge. The machine may not  
(A)  
print out properly if you touch it.  
z Be careful not to stain your clothes and hands with  
ink on the removed protective tape.  
70  
Routine Maintenance  
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4
Install the FINE Cartridge.  
(1) Insert a new FINE Cartridge all the way into  
the appropriate slot.  
B
C
The Black FINE Cartridge should be installed  
into the left slot ( ) and the Color FINE  
B
Cartridge should be into the right slot ( ).  
C
(1)  
(2) Push up the FINE Cartridge until it clicks into  
place.  
Important  
The machine cannot be used unless both the FINE  
Cartridges are installed.  
(2)  
5
Lift the Scanning Unit (Printer Cover) slightly to set the Scanning Unit Support back  
to its original position, and then gently close the Scanning Unit (Printer Cover).  
Caution  
Be sure to hold the Scanning Unit (Printer Cover) firmly, and be careful not to get your fingers  
caught.  
Note  
z If the error message is still displayed after the Scanning Unit (Printer Cover) is closed, see “An  
Error Message Is Displayed on the LCD” on page 78.  
z When you start printing after replacing the FINE Cartridge, Print Head Cleaning is performed  
automatically. Do not perform any other operations until Print Head Cleaning finishes.  
z If the straight line is misaligned or the Print Head position is misaligned, align the Print Head  
position.  
See “Aligning the Print Head” on page 64.  
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71  
Keeping the Best Printing Results  
To avoid drying of the Print Head and clogging of the nozzles, note the following.  
Note  
z Ink may blur depending on the paper in the following cases:  
– Printed area is traced with a highlight pen or paint-stick, or  
– Printed area is stained with water or sweat.  
z If the print head nozzles get clogged, printouts will become faint or particular colors will not be printed  
properly. For details, see “When Printing Becomes Faint or Colors Are Incorrect” on page 59.  
When You Turn Off the Machine  
Follow the procedure below to turn off the machine.  
(1) Press the ON/OFF button to turn off the machine.  
(2) Confirm that the Power lamp has gone out.  
This takes a few seconds or as long as around 30 seconds.  
(3) Unplug the power cord from the wall outlet.  
If you are using a power outlet strip, you can switch it off instead.  
When you press the ON/OFF button to turn off the machine, the machine automatically puts a  
protective cap on the Print Head to prevent the ink from drying. If you remove the power cord or  
switch off the power outlet strip before the Power lamp goes out, this capping will not be done  
properly, causing the Print Head to dry and clog.  
When You Are Not Using the Machine for a Long Time  
When you are not using the machine for a long time, print or copy in both black & white and in  
color, or perform Print Head Cleaning, about once a month to prevent degradation of the Print  
Head.  
Numerous nozzles are installed in the Print Head for high-precision printing. Just as the  
uncapped tip of a ballpoint pen or marker becomes dry and unusable if it is not used for a long  
period of time, the print head nozzles become blocked by dried ink. Periodically printing or  
cleaning the Print Head can prevent this blockage.  
72  
Routine Maintenance  
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Cleaning Your Machine  
This section describes the cleaning procedure that is needed to maintain your machine.  
Caution  
z Do not use tissue paper, paper towels, or similar materials for cleaning. Paper tissue powders or fine  
threads may remain inside the machine and cause problems such as a blocked Print Head and poor  
printing results. Use a soft cloth to avoid scratching the components.  
z Never use volatile liquids such as thinners, benzene, acetone, or any other chemical cleaner to clean  
the machine, as this may cause a malfunction or damage the machine’s surface.  
Cleaning the Exterior of the Machine  
Caution  
Be sure to turn off the power and disconnect the power cord before cleaning the machine.  
Important  
z When cleaning the exterior of the machine, do not use tissue paper, rough-textured cloth, or  
similar materials, as this may scratch the surface.  
z Never use neutral detergent or volatile liquids such as thinners, benzene, acetone, or any other  
chemical cleaner, as this may damage the surface.  
Be sure to use a soft cloth such as eyeglasses cleaning cloth and wipe off dirt on the surface  
with it gently. Smooth out wrinkles on the cloth if necessary before cleaning.  
Cleaning the Platen Glass and Document Cover  
Caution  
Be sure to turn off the power and disconnect the power cord before cleaning the machine.  
Important  
z The inner side of the Document Cover (white sheet) (C) is easily damaged, so wipe it gently.  
z If the glass of the ADF (A) is stained with ink, correction fluid, or the like, black streaks may  
appear on the printed paper when the document is loaded in the ADF. With a clean, soft, lint-  
free cloth, wipe the glass of the ADF.  
With a clean, soft, lint-free cloth, wipe the Platen Glass (D), the inner side of the Document  
Cover (white sheet) (C), the glass of the ADF (A), and the inner side of the ADF (white area) (B)  
gently. Make sure not to leave any residue, especially on the Platen Glass.  
(B)  
(C)  
(A)  
(D)  
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Cleaning the ADF  
Caution  
Be sure to turn off the power and disconnect the power cord before cleaning the machine.  
1
2
Open the Document Tray.  
Open the Feeder Cover.  
3
4
With a soft, clean, lint-free and dry cloth, wipe  
off any paper dust from the inside of the  
Feeder Cover (A).  
(A)  
After wiping, close the Feeder Cover by  
pushing it until it clicks into place.  
5
6
Close the Document Tray.  
Reconnect the power cord then turn on the  
machine.  
Cleaning the Paper Feed Roller (Roller Cleaning)  
Clean the paper feed roller if paper is not fed properly. Cleaning the paper feed roller will wear  
the roller, so perform this only when necessary.  
1
2
Make sure that the machine is turned on, and then remove any paper from the  
Rear Tray.  
Open the Paper Output Tray.  
(1) Put your finger in the rounded indent beside the Paper Output Tray and open it gently.  
(2) Open up and set the Output Tray Extension completely by pressing down the hollow on  
its front side.  
74  
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3
Clean the paper feed roller.  
(1) Press the Menu button repeatedly until MAINTENANCE appears.  
(2) Press the [ or ] button to select ROLLER CLEANING, then press the OK button.  
The paper feed roller will rotate as it is cleaned.  
4
5
Repeat step 3 twice.  
Make sure that the paper feed roller stops rotating, then load three or more sheets  
of A4 or Letter-sized plain paper in portrait orientation in the Rear Tray.  
Set the Paper Thickness Lever to the left. For details on the Paper Thickness Lever, refer to  
“Inside” in “Main Components” of the User’s Guide on-screen manual.  
6
Repeat step 3 three times.  
The paper cleans the paper feed roller as it feeds through the machine.  
If the problem is not resolved, wipe the paper feed roller (A) located on the right side inside the  
Rear Tray with a moistened cotton swab or the like. Rotate the roller (A) manually as you clean  
it. Do not touch the roller with your fingers; rotate it with the cotton swab. If this does not solve  
the problem, contact your Canon service representative.  
(A)  
Cleaning the Inside of the Machine (Bottom Plate Cleaning)  
This section describes how to clean the inside of the machine. If the inside of the machine  
becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly.  
Important  
Do not perform any other operation while the bottom plate is being cleaned.  
1
2
Make sure that the machine is turned on, and then remove any paper from the  
Rear Tray.  
Open the Paper Output Tray.  
(1) Put your finger in the rounded indent beside the Paper Output Tray and open it gently.  
(2) Open up and set the Output Tray Extension completely by pressing down the hollow on  
its front side.  
3
Fold a single sheet of A4 or Letter-sized plain paper in half widthwise, and then  
unfold the paper.  
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4
5
Load this and only this sheet of paper in the  
Rear Tray with the open side to the front.  
(A)  
Set the Paper Thickness Lever to the left. For  
details on the Paper Thickness Lever, refer to  
“Inside” in “Main Components” of the User’s Guide  
on-screen manual.  
Perform bottom plate cleaning.  
(1) Press the Menu button repeatedly until  
MAINTENANCE appears.  
(2) Press the [ or ] button to select BOTTOM  
CLEANING, then press the OK button.  
The paper cleans the inside of the machine as  
it feeds through the machine.  
(A) Load the paper after unfolding it.  
Check the folded part of the ejected paper. If it is smudged with ink, perform Bottom Plate  
Cleaning again.  
If the problem is not resolved after performing Bottom Plate Cleaning twice, the protrusions  
inside the machine may be stained. Clean them according to instructions. See “Cleaning the  
Protrusions Inside the Machine” on page 76.  
Note  
When performing Bottom Plate Cleaning again, make sure to use a new piece of paper.  
Cleaning the Protrusions Inside the Machine  
If protrusions inside the machine are stained, wipe off any ink from the protrusions using a cotton  
swab or the like.  
Caution  
Be sure to turn off the power and disconnect the power cord before cleaning the machine.  
76  
Routine Maintenance  
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Troubleshooting  
This section describes troubleshooting tips for problems you may encounter when using the  
machine.  
Note  
This section mainly describes the methods of machine operation for troubleshooting. To handle problems  
using your computer, refer to “Troubleshooting” in the User’s Guide on-screen manual. For details on how  
to view the on-screen manuals, see “Reading the On-screen Manuals” on page 102.  
z “An Error Message Is Displayed on the LCD” on page 78  
z “LCD Cannot Be Seen At All” on page 81  
z “An Unintended Language Is Displayed on the LCD” on page 81  
z “Cannot Install the MP Drivers” on page 82  
z “Cannot Connect to Computer Properly” on page 83  
z “Print Results Not Satisfactory” on page 84  
z “The Print Result Not Satisfactory When Copying” on page 88  
z “Printing Does Not Start” on page 88  
z “Paper Does Not Feed Properly” on page 89  
z “Paper Jams” on page 90  
z “Document Jams” on page 91  
z “Error Message Appears on the Computer Screen” on page 94  
z “Error Message Appears on a PictBridge Compliant Device” on page 96  
z “Scanning Problems” on page 97  
z “Problems Receiving Faxes” on page 97  
z “Problems Sending Faxes” on page 99  
z Telephone Problems” on page 100  
If an Error Occurs When the Machine Is Connected to a Computer  
When an error occurs in printing such as the machine is out of paper or paper is jammed, a  
troubleshooting message is displayed automatically. Take the appropriate action described in the  
message.  
The message may vary depending on the version of your Windows operating system.  
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An Error Message Is Displayed on the LCD  
If an error message is displayed on the LCD, take the corresponding action described below.  
Message  
Action  
CHECK INK  
The FINE Cartridge may not be installed properly, or the Cartridge may not be  
compatible with this machine. Open the Scanning Unit (Printer Cover) and  
install the appropriate FINE Cartridge.  
U051/U052/U053/U059  
If the error is not resolved, the FINE Cartridge may be damaged. Contact your  
Canon service representative.  
CHECK INK  
U075/U076  
Make sure that each FINE Cartridge is installed in the correct position.  
See “Replacing a FINE Cartridge” on page 66.  
CHECK INK  
U140  
The FINE Cartridge may not be compatible with this machine. Install the  
appropriate FINE Cartridge. See “Replacing a FINE Cartridge” on page 66.  
CHECK INK  
U150  
The FINE Cartridge may not be installed properly.  
Open the Scanning Unit (Printer Cover) and install the FINE Cartridge properly.  
If the error is not resolved, the FINE Cartridge may be damaged. Contact your  
Canon service representative.  
CHECK INK  
U162  
Ink may have run out.  
The function for detecting the remaining ink level will be disabled since the ink  
level cannot be correctly detected.  
If you want to continue printing without this function, press the Stop/Reset  
button for at least 5 seconds.  
Canon recommends to use new genuine Canon cartridges in order to obtain  
optimum qualities.  
Please be advised that Canon shall not be liable for any malfunction or trouble  
caused by continuation of printing under the ink out condition.  
CHECK INK  
U163  
Ink has run out.  
Replace the ink cartridge and close the Scanning Unit (Printer Cover).  
If printing is in progress and you want to continue printing, press the Stop/Reset  
button for at least 5 seconds with the ink cartridge installed. Then printing can  
continue under the ink out condition.  
The function for detecting the remaining ink level will be disabled.  
Replace the empty ink cartridge immediately after the printing. The resulting  
print quality is not satisfactory, if printing is continued under the ink out  
condition.  
REQ. SERVICE SOON  
The machine has a built-in ink absorber to hold the ink used during Print Head  
Cleaning, for example.  
This error message indicates that the ink absorber is nearly full.  
Press the OK button to cancel the error so you can continue printing.  
However, because printing is disabled once the ink absorber becomes  
completely full and until the ink absorber is replaced, you are recommended to  
contact your Canon service representative as early as possible. (You will need  
to replace a particular part of the machine.)  
INCOMPATIBLE CAMERA  
A communication time out occurs if an operation takes too long or if it takes too  
much time to send data. This may cancel printing. In such cases, disconnect  
and reconnect the USB cable.  
When printing from a PictBridge compliant device, depending on the model or  
brand of your device, you may have to select a PictBridge compliant print mode  
on the device before connecting it to the machine. You may also have to turn on  
your device or select Play mode manually after connecting the device to the  
machine. Perform necessary operations before connecting your device referring  
to its instruction manual.  
If the error is still not resolved, check if you can print another photograph.  
UNSUPPORTED USB HUB  
If a PictBridge compliant device is connected via a USB hub, remove the hub  
and connect it directly to the machine.  
78  
Troubleshooting  
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Message  
Action  
CHECK PRINTER  
Turn off the machine, and unplug the power cord of the machine from the power  
supply. After a while, plug the power cord of the machine back in, and then turn  
on the machine. If the same error occurs, contact your Canon service  
representative.  
SCANNER ERROR  
LOAD PAPER  
Make sure that the protective material is removed from the FINE Cartridge  
Holder, then turn the machine off and back on again. If the problem is not  
resolved, contact your Canon service representative.  
Reload the paper correctly and press the OK button.  
Note  
Pressing the Stop/Reset button also enables you to resolve the error, when  
sending faxes before printing out received data. After you press the Stop/Reset  
button to resolve the error, ensure to press the FAX button in order to print out  
data remained in memory.  
PAPER JAMMED  
If paper has jammed in the machine, clear the jam, reload the paper in the  
machine correctly and then press the OK button.  
CANNOT SCAN FROM ADF  
The document is loaded in the ADF when applying FIT-TO-PAGE in ENLARGE/  
REDUCE, and STICKER COPY and BORDERLESS COPY in SPECIAL  
COPY.  
Load the document on the Platen Glass when copying with FIT-TO-PAGE in  
ENLARGE/REDUCE, and STICKER COPY and BORDERLESS COPY in  
SPECIAL COPY.  
CHANGE PAPER TO  
CHECK DOCUMENT  
The paper size setting is set to a size other than A4, Letter or Legal.  
Set the paper size setting to A4, Letter or Legal and load paper of the same  
size.  
No document in the ADF.  
Press the OK button to resolve the error, then operate again after loading  
documents.  
CLEAR DOC. [OK]  
Documents remain in the ADF.  
STOP DOC CLR [STOP]  
Press the OK button to eject documents and press the Stop/Reset button to  
stop ejecting.  
To continue scanning, operate on the application. The scanning from the ADF  
may not be supported depending on your application software. For details, refer  
to the instruction manual of your application.  
COVER IS OPEN  
You opened the Scanning Unit (Printer Cover) during an operation.  
Return the Scanning Unit (Printer Cover) to its original position.  
DEVICE IN USE  
You are unable to turn off the machine with the ON/OFF button because the  
machine is performing an operation.  
CANNOT TURN OFF  
The machine is performing an operation. Wait until the operation has finished,  
then turn off the machine.  
DOCUMENT IN ADF  
The document is jammed in the ADF.  
Remove the document page jammed in the ADF, then press the OK button.  
Operate again after resolving the error.  
See “Document Jams” on page 91.  
DOCUMENT TOO LONG  
The document is too long or is jammed in the ADF.  
Remove the document page jammed in the ADF, then press the OK button.  
After resolving the error, make sure that the document you are loading meets  
the machine’s requirements before redoing the operation.  
See “Original Document Requirements” on page 8.  
MEMORY IS FULL  
z The machine’s memory is full because you tried to copy too many pages at  
once or a very detailed document.  
Divide the document and copy each part separately.  
z The machine’s memory is full because it has received too many documents,  
or a very long or detailed document.  
Contact the sender and have him/her divide and resend them.  
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Fax Related Messages  
Message  
Action  
BUSY/NO SIGNAL  
z The telephone number you dialed is busy.  
Try dialing again after waiting for a moment. See “Redialing” on page 46.  
z The fax number dialed was incorrect.  
Check the fax number and dial again.  
z The recipient’s fax machine is not working.  
Contact the recipient and have them check their fax machine.  
z The recipient is not using a G3 machine.  
Contact the recipient and ask them to send or receive the document using a  
G3 machine.  
z The touch tone/rotary pulse setting on your machine is incorrect.  
Set the machine to the setting that matches your telephone line. See “Setting  
the Telephone Line Type” on page 32.  
z The receiving fax machine did not answer within 55 seconds (after all  
automatic redialing attempts).  
Contact the recipient and have them check their fax machine. For an  
overseas call, add pauses to the registered number.  
HANG UP PHONE  
NO ANSWER  
The handset is not placed in the handset cradle correctly. Replace the handset  
correctly.  
The recipient’s fax machine does not answer.  
Check the number. Try dialing again after waiting for a moment.  
NO TONE DETECTED  
NO RX PAPER  
The telephone line cable with a modular plug is not plugged in properly, or DIAL  
TONE DETECT is set to ON. Make sure that the cable is plugged in properly,  
and resend the fax after a while. If you still cannot send the fax, set DIAL TONE  
DETECT to OFF.  
The other party’s fax machine is out of paper or its memory is full.  
Contact the other party and have them load paper in their fax machine or free up  
space in their fax machine’s memory.  
NO TEL NUMBER  
The coded speed dialing code you entered has not been registered.  
Register the coded speed dialing code.  
RECEIVED IN MEMORY  
If the machine receives a fax under one of the following conditions, the machine  
will not be able to print the received fax and will store it in its memory.  
When the problem is resolved as described, the fax stored in memory is printed  
automatically.  
z Ink is low or has run out while receiving a fax: replace the FINE Cartridge.  
See “Replacing a FINE Cartridge” on page 66.  
z Paper size/type setting is incorrect: correct the paper size/type setting.  
z Paper has run out while receiving a fax: load the paper and press the OK  
button.  
z Output Tray is closed: open it.  
z OFF is selected for AUTO PRINT RX: select ON.  
z You pressed the Stop/Reset button to cancel printing of a fax: press the FAX  
button.  
TRY AGAIN IN B&W  
The recipient’s fax machine is not color-compatible. Press the Black button to  
resend the faxes. Alternatively, you can set COLOR TX to IF INCOMPAT.,  
B&W.  
TX/RX CANCELLED  
TX/RX NO.nnnn  
You pressed the Stop/Reset button to cancel the transmission.  
If required, try sending or receiving again.  
When the machine sends or receives a fax, it assigns a unique identification  
number (nnnn).  
Write the number down if you will need it later.  
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Troubleshooting  
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LCD Cannot Be Seen At All  
Cause  
Action  
The machine is not powered on or the  
LCD is in the screen-saver mode.  
z If the Power lamp is off  
The machine is not powered on. Connect the power cord and press the ON/  
OFF button. The machine will power on and the LCD will display a message.  
z If the Power lamp is lit  
The LCD may be in the screen-saver mode. On the Operation Panel, press a  
button other than the ON/OFF button.  
An Unintended Language Is Displayed on the LCD  
Cause  
Action  
The language you want to be displayed Select the language according to the following procedure.  
is not selected.  
(1)Press the ON/OFF button to turn on the machine.  
(2)Press the Menu button three times.  
(3)Press the ] button twice, then press the OK button.  
(4)Press the ] button once, then press the OK button.  
(5)Press the [ button repeatedly to select the leftmost language.  
(6)Press the ] button the number of times in the following list according to your  
desired language.  
– JAPANESE: 0 time  
– ENGLISH: 1 time  
– GERMAN: 2 times  
– FRENCH: 3 times  
– ITALIAN: 4 times  
– SPANISH: 5 times  
– DUTCH: 6 times  
– PORTUGUESE: 7 times  
– NORWEGIAN: 8 times  
– SWEDISH: 9 times  
– DANISH: 10 times  
– FINNISH: 11 times  
– RUSSIAN: 12 times  
– CZECH: 13 times  
– HUNGARIAN: 14 times  
– POLISH: 15 times  
– SLOVENE: 16 times  
– TURKISH: 17 times  
(7)Press the OK button.  
The desired language is displayed on the LCD.  
(8)Press the Stop/Reset button.  
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81  
Cannot Install the MP Drivers  
Cause  
Action  
If you were unable to proceed beyond the Printer Connection screen, follow  
the procedure below to reinstall the MP Drivers.  
Unable to proceed beyond the Printer  
Connection screen.  
(1)Click Cancel on the Printer Connection screen.  
(2)Click Start Over on the Installation Failure screen.  
(3)Click Back on the screen that appears next.  
(4)Click Exit on the PIXMA XXX screen (where “XXX” is your machine’s name),  
then remove the CD-ROM.  
(5)Turn the machine off.  
(6)Restart your computer.  
(7)Make sure you have no application software running, including anti-virus  
software.  
(8)Follow the procedure described in your setup sheet to reinstall the MP  
Drivers.  
Installation does not start automatically  
when the Setup CD-ROM is inserted  
into your computer’s disc drive.  
(1)Click Start then Computer.  
In Windows XP, Click Start then My Computer.  
In Windows 2000, double-click the My Computer icon on the desktop.  
(2)Double-click the CD-ROM icon  
on the displayed window.  
Note  
To use the Run command to start the setup program, specify your disc drive and  
then the name of the setup program, MSETUP4.EXE. The drive letter of the disc  
drive depends on your computer.  
Double-click the CD-ROM icon on your desktop to start installation.  
If the CD-ROM icon is not displayed, restart your computer.  
If the CD-ROM icon is still not displayed, try different disks and see if they are  
displayed. If other disks are displayed, there is a problem with the Setup CD-  
ROM. Contact your Canon service representative.  
82  
Troubleshooting  
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Cause  
Action  
Installation procedure not followed  
correctly.  
Follow the procedure described in your setup sheet for proper installation.  
If the MP Drivers were not installed correctly, uninstall the MP Drivers, restart  
your computer, and then reinstall the MP Drivers. Refer to the PC Printing Guide  
on-screen manual.  
Note  
If the installer was forced to be terminated due to a Windows error, the system  
may be in an unstable condition and you may not be able to install the MP  
Drivers. Restart your computer before reinstalling.  
Cannot Connect to Computer Properly  
Printing Speed Is Slow / USB 2.0 Hi-Speed Connection Does Not Work  
Cause  
Action  
Your system environment is not fully  
compatible with USB 2.0 Hi-Speed.  
If your system environment is not fully compatible with USB 2.0 Hi-Speed, the  
machine will operate at a lower speed provided under USB 1.1. In this case, the  
machine operates properly but printing speed may slow down due to  
communication speed.  
Check the following to ensure that your system environment supports USB 2.0  
Hi-Speed connection.  
z The USB port on your computer supports USB 2.0 Hi-Speed connection.  
z The USB cable, and the USB hub if you are using one, support USB 2.0 Hi-  
Speed connection.  
Be sure to use a certified USB 2.0 Hi-Speed cable. We recommend the cable  
to be no longer than around 10 feet / 3 meters.  
z The operating system of your computer supports USB 2.0 Hi-Speed  
connection.  
Obtain and install the latest update for your computer.  
z The USB 2.0 Hi-Speed driver operates properly.  
Obtain the latest version of the USB 2.0 Hi-Speed driver compatible with your  
hardware and install it on your computer.  
Important  
For details on USB 2.0 Hi-Speed of your system environment, contact the  
manufacturer of your computer, USB cable, or USB hub.  
“This device can perform faster” Message Is Displayed  
Cause  
Action  
Your system environment is not fully  
compatible with USB 2.0 Hi-Speed.  
Your system environment is not compatible with USB 2.0.  
See “Printing Speed Is Slow / USB 2.0 Hi-Speed Connection Does Not Work” on  
page 83.  
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83  
Print Results Not Satisfactory  
If the print result is not satisfactory, confirm the paper and print quality settings first.  
z Do the page size and media type settings match the size and type of the  
loaded paper?  
When these settings are incorrect, you cannot obtain a proper print result. If you are printing a  
photograph or an illustration, incorrect paper type setting may reduce the quality of printout color.  
Also, if you print with an incorrect paper type setting, the printed surface may be scratched. In  
borderless printing, uneven coloring may occur depending on the combination of the paper type  
setting and the loaded paper.  
z Did you set the print quality setting appropriately?  
Select a print quality option suitable to the paper and image for printing. If you notice blurs or  
uneven colors, increase the print quality setting and try printing again.  
* When printing from a PictBridge compliant device, set the print quality setting by using the  
Operation Panel on the machine. You cannot make this setting from a PictBridge compliant  
device.  
The method to confirm the paper and print quality settings differs depending on what you do with  
your machine.  
To copy by operating the  
machine  
Confirm by using the Operation Panel on the machine. Refer to  
the User’s Guide on-screen manual.  
To print from a PictBridge  
compliant device  
Confirm by using your PictBridge compliant device or the  
Operation Panel on the machine. See “Printing Photographs  
Directly from a Compliant Device” on page 25.  
To print from a computer  
Confirm by using the printer driver.  
Refer to the PC Printing Guide on-screen manual.  
If the problem is not resolved even if the paper and print quality settings are correct, there may be  
other causes. See also the sections below.  
Colors Are Unclear  
Cause  
Action  
Color correction is not enabled.  
When printing photographs or other graphics, enabling color correction may  
improve color.  
When performing direct printing, select VIVID ON in the print settings.  
When printing from your computer, refer to “Print Results Not Satisfactory” in the  
User’s Guide on-screen manual.  
84  
Troubleshooting  
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Printing Does Not Start/Printing Is Blurred/Colors Are Wrong/Straight  
Lines Are Misaligned  
Cause  
Action  
FINE Cartridge is not installed properly. Remove the FINE Cartridge, then reinstall it.  
/ There is no ink left.  
Small dusts may be stuck between the contact points. In this case, the print  
result may be improved by reinstalling the FINE Cartridge.  
Also, check that the protective tape (A) is removed.  
(A)  
Print Head nozzles are clogged.  
See “When Printing Becomes Faint or Colors Are Incorrect” on page 59 and  
perform any necessary maintenance operation.  
The media is loaded with the wrong  
side facing upwards.  
Many types of paper are made to be printed on only a particular side of the  
paper.  
Printing on the wrong side may cause unclear prints or prints with reduced  
quality.  
For detailed information on the printable side, refer to the instruction manuals  
supplied with the paper.  
Print Head is misaligned.  
If you did not align the Print Head after installation, straight lines may be printed  
misaligned. Make sure to align the Print Head after you install it.  
See “Aligning the Print Head” on page 64 to perform Print Head Alignment using  
the Operation Panel.  
White Streaks  
Cause  
Action  
Print Head nozzles are clogged.  
See “When Printing Becomes Faint or Colors Are Incorrect” on page 59 and  
perform any necessary maintenance operation.  
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85  
Printed Paper Curls or Has Ink Blots  
Cause  
Action  
Paper is too thin.  
When printing data with high color saturation such as photographs or images in  
deep color, we recommend using Photo Paper Pro or other Canon specialty  
paper. See “Media Types You Cannot Use” on page 13.  
Printed Surface Is Scratched/Paper Is Smudged  
Cause  
Action  
Paper feed roller is dirty.  
Clean the paper feed roller. Cleaning the paper feed roller will wear the roller, so  
perform this procedure only when necessary.  
For details on cleaning, see “Cleaning the Paper Feed Roller (Roller Cleaning)”  
on page 74.  
Inside of the machine is dirty.  
When performing duplex printing, if the specified page size does not match the  
actual size of paper loaded in the paper source, the inside will become stained  
with ink, causing printed paper to become smudged.  
Perform the Bottom Plate Cleaning to clean the inside of the machine.  
For details on cleaning, see “Cleaning the Inside of the Machine (Bottom Plate  
Cleaning)” on page 75.  
Note  
To prevent the inside of the machine from getting stained, set the page size  
correctly.  
Printing on inappropriate type of paper.  
z Check to see if the paper you are printing on is not too thick or curled.  
See “Media Types You Cannot Use” on page 13.  
z When performing Borderless Printing, print quality may be reduced at the top  
and bottom edges of the paper. Make sure that the paper you are using is  
suitable for Borderless Printing.  
For details, refer to “Printing Area” in the User’s Guide on-screen manual.  
86  
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Cause  
Action  
Paper is curled.  
For Plain Paper  
Turn the paper over and reload it to print on the other side.  
Leaving the paper loaded in the Rear Tray for a long time may cause the paper  
to curl. If this happens, load the paper with the other side facing up. It may  
resolve the problem.  
We recommend putting unused paper back into the package and keep them on  
a level surface.  
For Other Paper  
If you are using paper with either any of the corners or the whole printing  
surface curled, the paper may become dirty, not feed properly, or both. Use such  
paper after correcting paper curl as follows.  
(1)With the printing side (A) facing up, cover the paper with a fresh sheet of  
plain paper to avoid staining or scratching the surface.  
(2)Roll up the paper in a direction opposite to paper curl as seen below.  
(1)  
(2)  
(A)  
(3)Check to see that the paper curl is within approximately 0.08 to 0.2 inches / 2  
to 5 mm (B) in height.  
(A)  
(B)  
We recommend printing curl-corrected paper one sheet at a time.  
Note  
Depending on the media type, the paper may be smudged or may not be fed  
properly even if it is not curled.  
In such case, follow the procedure described above in “For Other Paper” to curl  
the paper before printing.  
This may improve the print result.  
Inappropriate Paper Thickness Lever  
setting.  
Adjust the position of the Paper Thickness Lever according to the type of paper  
you are printing on.  
See “Paper Handling” on page 12.  
Depending on the printing content, the printing surface may become scratched  
even for the types of paper to set the lever to the left. In this case, set the Paper  
Thickness Lever to the right.  
* Reset the Paper Thickness Lever to the left when you finish printing. If the  
lever is not set back to the left, the inside of the machine is more likely to get  
dirty due to the wider clearance between the print head and the loaded paper.  
It may also reduce print quality.  
Note  
If the corners or edges of the paper are smudged, try to print with the Paper  
Thickness Lever set to the right.  
Printing graphics with the intensity  
setting set too high.  
Especially if you are using plain paper to print images with high intensity, the  
paper may absorb too much ink and become wavy, causing paper abrasion.  
When copying, see “Changing the Copy Settings” on page 19 and reduce the  
INTENSITY setting. Then try printing again.  
When printing from your computer, refer to “Print Results Not Satisfactory” in the  
User’s Guide on-screen manual.  
Printing beyond the recommended  
printing area.  
If you are printing beyond the recommended printing area of your printing paper,  
the lower edge of the paper may become stained with ink.  
Resize your original document in your application software.  
For details on recommended printing area, refer to “Printing Area” in the User’s  
Guide on-screen manual.  
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Colors Are Uneven or Streaked  
Cause  
Action  
Print Head nozzles are clogged.  
See “When Printing Becomes Faint or Colors Are Incorrect” on page 59 and  
perform any necessary maintenance operations.  
Print Head is misaligned.  
See “Aligning the Print Head” on page 64 to perform Print Head Alignment using  
the Operation Panel.  
The Print Result Not Satisfactory When Copying  
Cause  
Action  
The original document is not loaded  
correctly.  
Check that the original is loaded correctly on the Platen Glass or the ADF.  
See “Loading Original Documents” on page 8.  
The original document is loaded with  
the wrong side facing upwards.  
When loading the original on the Platen Glass, the side to be copied should be  
face down.  
When loading in the ADF, the side to be copied should be face up.  
Print quality may be reduced if you copy a printout.  
The original document is a printout  
from this machine.  
Instead of copying a printout, print the original directly either from the digital  
camera or your computer.  
The Platen Glass, the inner side of the Clean the Platen Glass, the inner side of the Document Cover, or the ADF.  
Document Cover, or the ADF is dirty.  
See “Cleaning Your Machine” on page 73.  
If these do not resolve the problem, also see “Print Results Not Satisfactory” on page 84.  
Printing Does Not Start  
Cause  
Action  
Unnecessary print jobs are left in  
queue. / Computer problems.  
Restarting your computer may solve the problem.  
If there are any unnecessary print jobs, follow the procedure below to delete  
them.  
(1)Open the printer properties dialog box.  
Refer to “Opening the Printer Properties Dialog Box Directly from Control  
Panel” in “Opening the Printer Properties Dialog Box (Windows)” of the  
User’s Guide on-screen manual.  
(2)Click the Maintenance tab and then View Printer Status.  
The printer status monitor is displayed.  
(3)Click Display Print Queue.  
(4)Select Cancel All Documents on the Printer menu.  
You may not be able to select this depending on the privileges of the  
account.  
(5)When the confirmation message is displayed, click Yes.  
The print jobs are deleted.  
(1)Click the printer icon in the Dock to display the list of print jobs in progress.  
In Mac OS X v.10.2.8, click the printer icon in the Dock to start up the Print  
Center and double-click the name of your machine in the Printer List.  
(2)Select the print job to delete and click  
.
The print jobs are deleted.  
88  
Troubleshooting  
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Cause  
Action  
The machine is not ready.  
Check if the Power lamp is lit green.  
If the Power lamp is off, turn the machine on.  
While the Power lamp is flashing green, the machine is initializing. Wait until the  
Power lamp stops flashing and remains lit green.  
Note  
When printing large data such as a photo or graphics, it may take longer to start  
printing.  
Paper Does Not Feed Properly  
Cause  
Action  
Printing on inappropriate type of paper. Check to see if the paper you are printing on is not too thick or curled.  
See “Media Types You Cannot Use” on page 13.  
Paper feed roller is dirty.  
Clean the paper feed roller. Cleaning the paper feed roller will wear the roller, so  
perform this procedure only when necessary.  
For details on cleaning, see “Cleaning the Paper Feed Roller (Roller Cleaning)”  
on page 74.  
Paper not loaded properly.  
Make sure of the following when you load paper in the machine.  
z When loading two or more sheets of paper, align the edges of the sheets  
before loading.  
z Always load the paper in portrait orientation in the Rear Tray, regardless of  
the printing orientation.  
z Load the paper with the print side facing UP. Align the paper stack against  
the right side of the Rear Tray and slide the Paper Guide so that it just  
touches the left edge of the stack.  
For details on loading paper, see “Loading Paper” on page 14.  
Too much paper loaded.  
Make sure that the paper stack does not exceed the load limit. However, proper  
feeding of paper may not be possible at this maximum capacity depending on  
the type of paper or environmental conditions (either very high or low  
temperature and humidity).  
In such cases, reduce the sheets of paper you load at a time to around half.  
For details on loading paper, see “Loading Paper” on page 14.  
Foreign object in the Rear Tray.  
Make sure that there are no foreign objects in the Rear Tray.  
Envelopes not prepared nor loaded  
properly.  
z When printing on envelopes, see “Loading Envelopes” on page 16, and  
prepare the envelopes before printing.  
Once you have prepared the envelopes, load them in the machine in portrait  
orientation. If the envelopes are placed in landscape orientation, they will not  
feed properly.  
z Set the Paper Thickness Lever to the right.  
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Paper Jams  
Cause  
Action  
Paper jammed in the Paper Output Slot Remove the paper following the procedure below.  
or the Rear Tray.  
(1)Slowly pull the paper out, either from the Rear Tray or from the Paper Output  
Slot, whichever is easier.  
z If the paper tears and a piece remains inside the machine, turn the machine  
off, open the Scanning Unit (Printer Cover) and remove it.  
Be careful not to touch the components inside the machine.  
After removing all paper, close the Scanning Unit (Printer Cover), and turn it  
back on.  
z If you cannot pull the paper out, turn the machine off and turn it back on. The  
paper will be ejected automatically.  
(2)Reload the paper in the machine, and press the OK button on the machine.  
If you turned off the machine in step (1), all print jobs in queue are canceled.  
Reprint if necessary.  
Note  
z For details on how to load paper, see “Loading Printing Paper” on page 11.  
z When reloading the paper in the machine, see “Paper Does Not Feed  
Properly” on page 89 to confirm that you are using the correct paper and are  
loading it into the machine correctly.  
If you cannot remove the paper or the paper tears inside the machine, or if the  
paper jam error continues after removing the paper, contact your Canon service  
representative.  
Landscape credit card-sized paper  
jammed inside the machine.  
Do not load credit card-sized paper in landscape orientation.  
Slowly pull out the paper from the Rear Tray and remove it.  
If you cannot remove the jammed paper or the paper jam error continues after  
removing the paper, contact your Canon service representative.  
90  
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Document Jams  
Cause  
Action  
Document jams in the ADF (Document Remove the document following the procedure below.  
Tray).  
(1)Press the Stop/Reset button.  
(2)If a multi-page document is loaded, remove any pages other than the  
jammed page from the ADF, then open the Feeder Cover.  
(3)Remove the jammed page from under the roller to the Feeder Cover side.  
(4)Pull out the jammed document from the ADF.  
If the document cannot be pulled out with ease, follow the procedure from  
step (2) under “Document jams in the ADF (inner side).” on page 92.  
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91  
Cause  
Action  
Document jams in the ADF (Document (5)Close the Feeder Cover.  
Tray).  
z If documents remain in the ADF after pressing the Stop/Reset button during  
scanning, “DOCUMENT IN ADF” appears on the LCD. Press the OK button  
so that the remaining document is automatically fed out.  
(Continued)  
z When rescanning the document after clearing the error, rescan it from the  
first page.  
If you cannot remove the document or the document tears inside the machine,  
or if the document jam error continues after removing the document, contact  
your Canon service representative.  
Note  
The document may not feed properly depending on the media type, or your  
environment, such as when the temperature and humidity are either too high or  
too low.  
In this case, reduce the number of document pages to approximately half of the  
loading capacity. See “Original Document Requirements” on page 8.  
If the document still jams, use the Platen Glass instead.  
Document jams in the ADF (inner side). Remove the document following the procedure below.  
(1)Follow steps (1) to (3) under “Document jams in the ADF (Document Tray).”  
on page 91.  
(2)Open the Document Cover and pull out the document from the inner side.  
(3)Close the Document Cover.  
(4)Close the Feeder Cover.  
z When rescanning the document after clearing the error, rescan it from the  
first page.  
If you cannot remove the document or the document tears inside the machine,  
or if the document jam error continues after removing the document, contact  
your Canon service representative.  
92  
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Cause  
Action  
Document Jams in the ADF (Document If the document is jammed in the Document Output Slot, pull it out.  
Output Slot).  
z When rescanning the document after clearing the error, rescan it from the  
first page.  
If you cannot remove the document or the document tears inside the machine,  
or if the document jam error continues after removing the document, contact  
your Canon service representative.  
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93  
Error Message Appears on the Computer Screen  
Writing Error/Output Error/Communication Error  
Cause  
Action  
The machine is not ready.  
Confirm that the Power lamp is lit green.  
If the Power lamp is off, turn the machine on.  
While the Power lamp is flashing green, the machine is initializing. Wait until the  
Power lamp stops flashing and remains lit green.  
If the Alarm lamp is lit orange, an error may have occurred on the machine. For  
details on how to resolve the error, see “An Error Message Is Displayed on the  
LCD” on page 78.  
Printer port setting does not match the Check the printer port settings.  
computer’s interface connecting the  
* In the following instruction, “XXX” signifies your machine’s name.  
machine.  
(1)Log into a user account with the administrator privilege.  
(2)Click Control Panel, then Printer under Hardware and Sound.  
In Windows XP, click Control Panel, Printers and Other Hardware, then  
Printers and Faxes.  
In Windows 2000, click Control Panel then Printers.  
(3)Right-click the Canon XXX Printer icon, and select Properties.  
(4)Click the Ports tab to confirm the port settings.  
Make sure that a port named USBnnn (where “n” is a number) with Canon  
XXX Printer appearing in the Printer column is selected for Print to the  
following port(s).  
If the port setting is not correct, reinstall the MP Drivers or change the port  
setting according to the interface you are using.  
The machine is not connected properly. Make sure that the USB cable is securely plugged in to the machine and the  
computer.  
z If you are using a relay device such as a USB hub, disconnect it, connect the  
machine directly to the computer, and try printing again. If printing starts  
normally, there is a problem with the relay device.  
Consult the reseller of the relay device for details.  
z There could also be a problem with the USB cable. Replace the USB cable  
and try printing again.  
MP Drivers are not installed properly.  
The MP Drivers may not be installed properly. Uninstall them following the  
procedure described in the PC Printing Guide on-screen manual and reinstall  
them following the procedure described in your setup sheet.  
94  
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Error No.: 300 Is Displayed  
Cause  
Action  
The machine is not ready.  
Confirm that the Power lamp is lit green.  
If the Power lamp is off, turn the machine on.  
While the Power lamp is flashing green, the machine is initializing. Wait until the  
Power lamp stops flashing and remains lit green.  
If the Alarm lamp is lit orange, an error may have occurred on the machine. For  
details on how to resolve the error, see “An Error Message Is Displayed on the  
LCD” on page 78.  
Machine is not connected properly.  
Make sure that the USB cable is securely plugged in to the machine and the  
computer.  
z If you are using a relay device such as a USB hub, disconnect it, connect the  
machine directly to the computer, and try printing again. If printing starts  
normally, there is a problem with the relay device.  
Consult the reseller of the relay device for details.  
z There could also be a problem with the USB cable. Replace the USB cable  
and try printing again.  
Your machine is not selected in Printer Select your machine’s name in Printer on the Print dialog box.  
on the Print dialog box.  
If your machine’s name does not appear in Printer, follow the procedure below  
to check that the driver for your machine is installed to your computer.  
(1)Select Print & Fax Preferences in Printer.  
In Mac OS X v.10.2.8 or 10.3.x, select Edit Printer List in Printer.  
(2)Check that your machine’s name is displayed in the list of printers and that  
the check box is selected.  
In Mac OS X v.10.2.8, check that your machine’s name is displayed in  
Printer List.  
(3)If your machine’s name is not displayed, click Add(+) to add the machine.  
If you cannot add the machine, follow the procedure described in your setup  
sheet to reinstall the MP Drivers.  
Error No.: 1700/1710 Is Displayed  
Cause  
Action  
The ink absorber is almost full.  
See “REQ. SERVICE SOON” in “An Error Message Is Displayed on the LCD”  
on page 78.  
Error No.: 2001 Is Displayed  
Cause  
Action  
No response from connected digital  
camera or video camcorder. /  
Connected digital camera or video  
camcorder is not compatible with this  
machine.  
See “INCOMPATIBLE CAMERA” in “An Error Message Is Displayed on the  
LCD” on page 78.  
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Error No.: 2002 Is Displayed  
Cause  
Action  
PictBridge compliant device is  
connected via a USB hub.  
See “UNSUPPORTED USB HUB” in “An Error Message Is Displayed on the  
LCD” on page 78.  
Error Message Appears on a PictBridge Compliant  
Device  
The following are the possible errors that may occur when printing directly from a PictBridge  
compliant device and the countermeasures to clear them.  
Note  
z This section describes errors that are indicated on Canon-brand PictBridge compliant devices.  
The error messages and operations may vary depending on the device you are using.  
For errors on non-Canon PictBridge compliant devices, check the error message on the LCD and take  
the appropriate action to clear the error. For details, see “An Error Message Is Displayed on the LCD”  
on page 78.  
z For the errors indicated on the PictBridge compliant device and their solution, also refer to the  
instruction manual of the device. For other troubles on the device, contact the manufacturer.  
Error Message  
On PictBridge  
Action  
Compliant Device  
“Printer in use”  
If the machine is printing from the computer or warming up, wait until the job  
ends. When it is ready, the machine starts printing automatically.  
When printing first after changing the media type, the message asking you to  
confirm the position of the paper thickness lever may appear on the LCD on the  
machine. If this message is displayed, make sure that the paper thickness lever  
is set appropriate, then press the OK button on the machine.  
“No paper”  
Load paper in the Rear Tray, and select Continue* in the display on your  
PictBridge compliant device.  
* To resume printing, you can also press the OK button on the machine instead  
of selecting Continue on the camera.  
“Paper Error”  
“Paper jam”  
Open the Paper Output Tray. The machine resumes printing.  
Select Stop in the display on your PictBridge compliant device to stop printing.  
Remove the jammed paper, load new paper, press the OK button on the  
machine, and try printing again.  
“Printer cover open”  
“No print head”  
Close the Scanning Unit (Printer Cover) on the machine.  
The FINE Cartridge is not installed or the Cartridge may not be compatible with  
this machine.  
For details on how to resolve the error, see “CHECK INK U051/U052/U053/  
U059” in “An Error Message Is Displayed on the LCD” on page 78.  
“Waste tank full”/  
“Ink absorber full”  
The ink absorber is nearly full.  
For details on how to resolve the error, see “REQ. SERVICE SOON” in “An  
Error Message Is Displayed on the LCD” on page 78.  
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Error Message  
On PictBridge  
Action  
Compliant Device  
“No ink”/  
z The FINE Cartridge has or may have run out of ink.  
“Ink cassette error”  
z The FINE Cartridge may not be installed properly or may not be compatible  
with this machine.  
Check the error message on the LCD and take the appropriate action to resolve  
the error.  
See “An Error Message Is Displayed on the LCD” on page 78.  
“Hardware Error”  
“Printer error”  
FINE Cartridge errors have occurred. Replace the FINE Cartridge. See  
“Replacing a FINE Cartridge” on page 66.  
An error requiring servicing may have occurred. (Machine Power lamp flashes  
green and Alarm lamp flashes orange alternately.)  
Disconnect the USB cable between the machine and the PictBridge compliant  
device, turn off the machine, and unplug the power cord of the machine from the  
power supply. After a while, plug the power cord of the machine back in, turn on  
the machine, and then reconnect the PictBridge compliant device to the  
machine.  
If the same error occurs, contact your Canon service representative.  
Scanning Problems  
ScanGear Won’t Start  
Cause  
Action  
The scanner driver (ScanGear) is not  
installed.  
Follow the procedure described in your setup sheet to reinstall the MP Drivers.  
Other Scanning Troubles  
Refer to the Scanning Guide on-screen manual.  
Problems Receiving Faxes  
Cannot Receive a Fax, Cannot Print a Fax  
Cause  
Action  
The machine is not powered on.  
z You cannot receive faxes if the power is turned off. Press the ON/OFF button  
to turn the power on.  
z After a power failure or disconnecting of the power cord, press the ON/OFF  
button to turn the power on.  
The machine’s memory is full.  
Either print or delete documents in memory (see “Printing or Deleting a  
Document in Memory” on page 54.) to free up memory. Then ask the sender to  
resend the fax.  
There was an error during reception.  
z Check the LCD for an error message. See “An Error Message Is Displayed  
on the LCD” on page 78.  
z Print the Activity report and check for an error. See “Printing the Activity  
Report Manually” on page 57.  
The telephone line is not correctly  
connected.  
Check that the telephone line is connected correctly to the Telephone Line Jack  
and that the telephone (or another external device such as an answering  
machine or a computer modem) is connected correctly to the External Device  
Jack. Refer to your setup sheet.  
Troubleshooting  
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97  
Cause  
Action  
A paper size other than A4, Letter or  
Legal* is loaded.  
If a paper size other than A4, Letter or Legal* is loaded, incoming faxes are not  
printed and are stored in memory. Change the paper to A4, Letter or Legal* size,  
then press the OK button on the machine.  
The machine is not set to the  
appropriate receive mode.  
Check the receive mode setting, and change it to a mode suited to your  
connection if necessary.  
FAX ONLY MODE  
See “If You Want to Receive Only Faxes Automatically with the Machine, or  
Have a Dedicated Telephone Line for Fax Use Only:” on page 48.  
TEL PRIORITY MODE  
See “If You Are Using a Single Telephone Line for Faxes and Voice Calls and  
Use Voice Calls More Frequently:” on page 48.  
FAX PRIORITY MODE  
See “If You Are Using a Single Telephone Line for Faxes and Voice Calls and  
Want to Receive Faxes Automatically:” on page 49.  
DRPD  
See “If You Subscribe to a Distinctive Ring Pattern Detection (DRPD) Service  
with Your Telephone Company (US and Canada only):” on page 50.  
NETWORK SWITCH  
See “If You Want the Machine to Automatically Switch between Fax and Voice  
Calls by the Call Ring Patterns (Network Switch):” on page 50.  
* Legal may not be available depending on the country or region of purchase.  
Machine Does Not Switch Automatically between Voice and Fax Calls  
Cause  
Action  
The receive mode displayed on the  
bottom left of the LCD is FAXONLY.  
If the receive mode is set to FAX ONLY MODE, there will be no automatic  
switching between voice and fax calls. Set the receive mode to TEL PRIORITY  
MODE, FAX PRIORITY MODE, DRPD*1, or NETWORK SWITCH*2  
.
If the receive mode is TEL PRIORITY MODE, connect an answering machine to  
the machine and check that a message plays back when the answering  
machine answers.  
*1 This setting is only available in US and Canada.  
*2 This setting may not be available depending on the country or region of purchase.  
Quality of Received Fax is Poor  
Cause  
Action  
ECM RX is set to OFF.  
Set ECM RX to ON. Refer to “ECM RX” in “FAX SETTINGS” of the User’s Guide  
on-screen manual.  
The sender’s original document or fax  
machine is dirty.  
The image quality of the fax is mainly determined by the sender’s fax machine.  
Contact the sender and check whether the scanning area of his/her fax machine  
is not dirty.  
ECM sending/receiving is not enabled  
although the line/connection is poor.  
z On the machine, set ECM RX to ON. Refer to “ECM RX” in “FAX SETTINGS”  
of the User’s Guide on-screen manual.  
z Contact the sender and check that his/her machine is set to enable ECM  
sending.  
z If the sender’s or receiver’s fax is not ECM-compatible, the fax will be sent/  
received in the standard mode.  
z Reduce the reception start speed. Refer to “RX START SPEED” in “FAX  
SETTINGS” of the User’s Guide on-screen manual.  
98  
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Repeated Errors Occur When You Receive a Fax  
Cause  
Action  
The telephone line condition or the  
connection is poor.  
Reduce the reception start speed. Refer to “RX START SPEED” in “FAX  
SETTINGS” of the User’s Guide on-screen manual.  
If there is a poor line or connection, reducing the reception start speed may  
correct the error.  
The sender’s fax machine is not  
operating normally.  
Contact the sender and check whether his/her fax machine is operating  
normally.  
Problems Sending Faxes  
Cannot Send a Fax  
Cause  
Action  
The machine is not powered on.  
z You cannot send faxes if the power is turned off. Press the ON/OFF button to  
turn the power on.  
z After a power failure or disconnecting of the power cord, press the ON/OFF  
button to turn the power on.  
The In Use/Memory lamp is flashing.  
Another document is being sent from memory. Wait until the machine finishes  
sending it.  
The telephone line is connected to the Reconnect to the Telephone Line Jack. Refer to your setup sheet.  
External Device Jack.  
If you still cannot send a fax, there is a problem with the telephone line. Contact  
your telephone company and the manufacturer of your terminal adapter or  
telephone adapter.  
The telephone line type is not set  
correctly.  
If the telephone line type is not set correctly, you will not be able to send faxes,  
but will still be able to receive them. In this case, check the telephone line type  
setting and change it as necessary. See “Setting the Telephone Line Type” on  
page 32.  
DIAL TONE DETECT is set to ON.  
Resend the fax after a while. If you still cannot send the fax, set DIAL TONE  
DETECT to OFF.  
The fax number is not correctly  
registered in a speed dial.  
Make sure that the fax number is correctly registered when speed dialing. See  
“Registering Coded Speed Dialing” on page 39.  
There was an error during  
transmission.  
z Check the LCD for an error message. See “An Error Message Is Displayed  
on the LCD” on page 78.  
z Print the Activity report and check for an error. See “Printing the Activity  
Report Manually” on page 57.  
Cannot hear the dial tone.  
Check that the telephone line is connected correctly to the proper jack. If so,  
then there is a problem with your telephone line. Contact your telephone line  
provider.  
The document is not loaded properly.  
Remove the document then reload it on the Platen Glass or the ADF. See  
“Loading Original Documents” on page 8.  
A fax destination is displayed on the  
LCD.  
Another document is being sent from memory. Wait until the machine finishes  
sending it.  
There was a printer error.  
Resolve the printer error. If you are out of paper, set the paper.  
If you are in a hurry, you can send the fax before resolving the printer error by  
pressing the Stop/Reset button. In this case, be sure to press the FAX button to  
print the faxes stored in memory once the transmission is complete.  
Troubleshooting  
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99  
Cannot Send a Fax Clearly  
Cause  
Action  
The document is not loaded correctly,  
z Remove the document, then reload it on the Platen Glass or the ADF. See  
“Loading Original Documents” on page 8.  
or the Platen Glass, the inner side of  
the Document Cover, or the ADF is  
dirty.  
z Clean the Platen Glass, the inner side of the Document Cover, or the ADF  
and reload the document. See “Cleaning Your Machine” on page 73.  
The image quality setting or the scan  
contrast setting is not suitable for the  
document.  
On the LCD, set an image quality suitable and a scan contrast suitable for the  
document. See “Adjusting the Scan Contrast or the Image Quality (Fax  
Resolution)” on page 42.  
The original document is loaded with  
the wrong side facing upwards.  
When loading the document on the Platen Glass, the side to be scanned should  
be face down.  
When loading in the ADF, the side to be scanned should be face up.  
Press on the Document Cover with your hand when scanning.  
You are scanning thick (max. 0.39  
inches / 10 mm) or curled documents.  
Repeated Errors Occur When You Send a Fax  
Cause  
Action  
The telephone line condition or the  
connection is poor.  
Reduce the transmission start speed. Refer to “TX START SPEED” in “FAX  
SETTINGS” of the User’s Guide on-screen manual.  
If there is a poor line or connection, reducing the transmission start speed may  
correct the error.  
Telephone Problems  
Cannot Dial  
Cause  
Action  
The telephone line is not correctly  
connected.  
Check that the telephone line is connected correctly. Refer to your setup sheet.  
The telephone line type is not set  
correctly.  
Check the telephone line type setting and change it as necessary. See “Setting  
the Telephone Line Type” on page 32.  
Telephone Disconnects During a Call  
Cause  
Action  
The power cord, the telephone line, or  
the telephone (or another external  
Check that the power cord, the telephone line, and the telephone (or another  
external device such as an answering machine or a computer modem) are  
device such as an answering machine connected securely.  
or a computer modem) is not  
connected securely.  
100  
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Appendix  
How to Use the Documentation Provided  
Printed Documentation  
Setup Sheet  
Be sure to read this sheet first.  
This sheet includes instructions for setting up your machine and getting it ready  
for use.  
Quick Start Guide (This guide)  
Read this guide when starting to use the machine.  
After following instructions in your setup sheet, we recommend you read this  
guide to familiarize yourself with the basic operation of some of the main  
functions that can be performed on your machine.  
On-screen Manuals  
User’s Guide  
Read this guide when starting to use the machine.  
If the Quick Start Guide does not provide you enough information please refer to  
the User’s Guide which can be installed from the Setup CD-ROM. This guide  
provides detailed instructions for:  
z copying  
z printing from your computer  
z scanning  
z faxing  
Additional guides are also available for advanced features.  
Scanning Guide  
Refer to this guide for full instructions on scanning operation and settings.  
PC Printing Guide  
Refer to this guide for full instructions on printer driver setting.  
FAX Driver Guide (Windows only)  
Refer to this guide for full instructions on fax driver setting.  
PC Photo Printing Guide (Windows only)  
Refer to this guide for instructions on using the various application software  
included on the Setup CD-ROM.  
Appendix  
101  
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Reading the On-screen Manuals  
For detailed instructions on installing the on-screen manuals, refer to your setup sheet.  
You can view the on-screen manuals in the following way:  
To view the on-screen manual, double-click the XXX On-screen Manual shortcut icon on the  
desktop, or click Start > All Programs (or Programs) > Canon XXX Manual > XXX On-screen  
Manual (where “XXX” is your machine’s name).  
System Requirements  
Browser: Windows HTML Help Viewer  
Note  
®
z Microsoft Internet Explorer 5.0 or later must be installed.  
z The on-screen manual may not be displayed properly depending on your operating system or  
Internet Explorer version. We recommend that you keep your system up to date with Windows  
Update.  
To view the on-screen manual, double-click the XXX On-screen Manual alias (where “XXX” is your  
machine’s name) on the desktop.  
System Requirements  
Browser: Help Viewer  
Note  
z The on-screen manual may not be displayed properly depending on your operating system. We  
recommend that you keep your system up to date.  
z We recommend using Safari as your Web browser to view the HTML format on-screen  
manuals. If Safari is not installed on your computer, download it from Apple Inc. website and  
install it.  
102  
Appendix  
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Specifications  
General Specifications  
Printing resolution (dpi)  
Interface  
4800 (horizontal)* x 1200 (vertical)  
* Ink droplets can be placed with a pitch of 1/4800 inch at minimum.  
USB 2.0 High Speed*  
* A computer that complies with USB 2.0 Hi-Speed standard is required. Since the  
USB 2.0 Hi-Speed interface is fully upwardly compatible with USB Full-Speed (USB  
1.1), it can be used at USB Full-Speed (USB 1.1).  
Print width  
8 inches / 203.2 mm max.  
(for Borderless Printing: 8.5 inches / 216 mm)  
Acoustic noise level  
Operating environment  
Storage environment  
Approx. 40 dB (A)  
* When printing in the highest print quality mode on Photo Paper Pro.  
Temperature: 5 to 35°C (41 to 95°F)  
Humidity: 10 to 90% RH (no condensation)  
Temperature: 0 to 40°C (32 to 104°F)  
Humidity: 5 to 95% RH (no condensation)  
Power supply  
AC 100-240 V, 50/60 Hz  
Power consumption  
Printing (Copy): Approx. 16 W  
Standby (minimum): Approx. 1.8 W  
OFF: Approx. 1.1 W  
External dimensions  
Approx. 18.4 (W) x 17.3 (D) x 9.1 (H) inches /  
Approx. 465 (W) x 440 (D) x 230 (H) mm  
* With the Paper Support, Paper Output Tray, and Document Tray retracted.  
Weight  
Approx. 8.6 kg (Approx. 19.0 lb.)  
* With the FINE Cartridges installed.  
Canon FINE Cartridges  
Nozzles:  
Black: 320 nozzles  
Cyan/Magenta/Yellow: 384 x 3 nozzles  
ADF capacity  
z Max. 30 pages of A4- or Letter-sized sheets (75 gsm / 20 lb paper), up to 4 mm in  
height  
z Max. 5 pages of Legal-sized sheets (75 gsm / 20 lb paper), up to 1 mm in height  
z 1 sheet for sizes other than these  
Copy Specifications  
1 - 99 pages  
Multiple copy  
Intensity adjustment  
Zoom  
9 positions, Auto intensity (AE copy)  
25% - 400% (1% unit)  
Scan Specifications (Platen Glass)  
TWAIN / WIA (Windows Vista and Windows XP only)  
A4/Letter, 8.5" x 11.7" / 216 x 297 mm  
Scanner driver  
Maximum scanning size  
Scanning resolution  
Optical resolution (horizontal x vertical) max: 1200 dpi x 2400 dpi  
Interpolated resolution max: 19200 dpi x 19200 dpi  
Gradation (Input/Output)  
16bit/8bit  
48bit/24bit (RGB each 16bit/8bit)  
Appendix  
103  
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Fax Specifications  
Public Switched Telephone Network (PSTN)  
G3 / Super G3 (Mono & Color Fax)  
MH, MR, MMR, JPEG  
Applicable line  
Compatibility  
Data compressing system  
Modem type  
Fax modem  
Modem speed  
33600 / 31200 / 28800 / 26400 / 24000 / 21600 / 19200 / 16800 / 14400 / 12000 / 9600  
/ 7200 / 4800 / 2400 bps  
Automatic fallback  
Transmission speed  
Black & white: Approx. 3 seconds/page at 33.6 Kbps, ECM-MMR, transmitting from  
memory  
(Based on ITU-T No.1 chart for US specifications and Canon FAX Standard chart No.1  
for others, both in standard mode or Canon FAX Standard chart No.1, standard mode.)  
Color: Approx. 1 minute/page at 33.6 Kbps, ECM-JPEG, transmitting from memory  
(Based on Canon COLOR FAX TEST SHEET.)  
Scanning image processing  
Memory  
Halftones: 256 levels of gray  
Density adjustment: 3 levels  
Transmission/reception: 50 pages  
(Based on ITU-T No.1 chart for US specifications and Canon FAX Standard chart No.1  
for others, both in standard mode.)  
Fax resolution  
Black & white STANDARD: 8 pels / mm x 3.85 lines / mm (203 pels / inch x 98 lines /  
inch)  
Black & white FINE, PHOTO: 8 pels / mm x 7.70 lines / mm (203 pels / inch x 196 lines  
/ inch)  
Color: 200 x 200 dpi  
Dialing  
Automatic dialing  
Coded speed dialing (20 destinations)  
Regular dialing (with numeric buttons)  
Automatic redialing  
Manual redialing (with the Redial/Pause button)  
Telephone Networking  
Automatic reception  
Automatic fax/tel switchover  
DRPD (Distinctive Ring Pattern Detection)  
Remote reception by telephone (Default ID: 25)  
ECM deactivation  
Activity report (after every 20 transactions)  
Non-delivery report  
TTI (Transmit Terminal Identification)  
Telephone Specifications  
Connection  
Telephone/answering machine (CNG detecting signal)/data modem  
104  
Appendix  
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Camera Direct Print (PictBridge)  
Paper size  
Paper type  
4" x 6" / 101.6 x 152.4 mm, 5" x 7" / 127.0 x 177.8 mm*, Credit card, 8" x 10" / 203.2 x  
254.0 mm, A4, Letter, Wide*  
* Can be selected only on certain Canon-brand PictBridge compliant devices.  
Default (Selections based on the machine setting), Photo (Photo Paper Plus Glossy,  
Glossy Photo Paper, Glossy Photo Paper “Everyday Use”, Photo Paper Glossy, Photo  
Paper Plus Semi-gloss, Photo Stickers), Fast Photo (Photo Paper Pro), Plain Paper  
(A4/Letter only)  
Layout  
Default (Selections based on the machine setting), Borderless, Bordered, N-up (2, 4,  
9, 16)*1, 35-up*2  
*1  
Layout compatible with Canon-brand sticker above. Refer to “Printing Media” in the  
User’s Guide on-screen manual.  
*2  
Selected photos are printed in 35 mm film style layout (contact printing layout).  
This print setting is only available with certain Canon-brand PictBridge compliant  
devices.  
You can print shooting Info (Exif Data) on photos in list format, or in the margins of  
specified photos.  
Select Layout, then select the item displayed with the [i] icon.  
(Note that this print setting cannot be used for some models.)  
Image optimize  
Default (Selections based on the machine setting), On, Off, “VIVID”*, “NR” (Noise  
Reduction)*, “Face”*, “Red eye”*  
* If using a Canon PictBridge compliant camera, you can select it.  
Default (Off: No printing), Date, File No., Both, Off  
Print data & file no.  
Trimming  
Default (Off: No trimming), On (follow camera’s setting), Off  
Appendix  
105  
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Minimum System Requirements  
Note  
Conform to the operating system’s requirements when higher than those given here.  
Operating System  
Processor  
RAM  
Windows Vista  
Pentium II (including compatible processors)  
300 MHz  
128 MB  
Mac OS X v.10.4  
Intel processor  
PowerPC G3  
256 MB  
Windows XP SP1, SP2  
Pentium II (including compatible processors)  
Mac OS X v.10.2.8 - v.10.3  
PowerPC G3  
300 MHz  
128 MB  
128 MB  
Note: Hard disk must be formatted  
as Mac OS Extended (Journaled) or  
Mac OS Extended.  
Windows 2000 Professional SP2, SP3, SP4  
Pentium II (including compatible processors)  
300 MHz  
128 MB  
Note: Operation can only be guaranteed on a PC pre-  
installed Windows Vista, XP or 2000.  
Browser  
Internet Explorer 6.0-  
Safari  
Hard Disk Space  
800 MB  
450 MB  
Note: For bundled software installation.  
Note: For bundled software  
installation.  
CD-ROM Drive  
Required  
Other restrictions  
XGA 1024 x 768  
z OmniPage SE: Windows 2000 Professional SP2 and SP3 not supported  
z MP Navigator EX: QuickTime v6.4 or later is needed (Macintosh only)  
z Some functions may not be available with Windows Media Center  
z To upgrade from Windows XP to Windows Vista, first uninstall software bundled with the Canon  
inkjet printer.  
Additional System Requirements for On-Screen Manuals  
Browser: Windows HTML Help Viewer  
Browser: Help Viewer  
Note: Microsoft Internet Explorer 5.0 or later must be  
installed. The on-screen manual may not be displayed  
properly depending on your operating system or Internet  
Explorer version. We recommend that you keep your  
system up to date with Windows Update.  
Note: The on-screen manual may not be displayed properly  
depending on your operating system or Help Viewer  
version. We recommend that you keep your system up to  
date with Software Update.  
Specifications are subject to change without notice.  
106  
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Safety Precautions  
Please read the safety warnings and cautions provided in this manual to ensure that you use the  
machine safely. Do not attempt to use the machine in any way not described in this manual.  
Warning  
z This product emits low level magnetic flux. If you use a cardiac pacemaker and feel abnormalities,  
please move away from this product and consult your doctor.  
z You may cause an electric shock, fire, or damage the machine if you ignore any of these safety  
precautions.  
Choosing a location Do not place the machine close to flammable solvents such as alcohol or thinners.  
Power supply  
Never attempt to plug in or unplug the machine from the power supply when your hands are wet.  
Always push the plug all the way into the power outlet.  
Never damage, modify, stretch or excessively bend or twist  
the power cord. Do not place heavy objects on the power  
cord.  
Never plug the machine into a power socket that is shared  
with other equipment (extension lead/cord, 2- or 3-way  
adapter, etc.).  
Never use the machine if the power cord is bundled or knotted.  
If you detect smoke, unusual smells or strange noises around the machine, immediately unplug  
the machine at the power supply and call for service.  
Periodically, unplug the machine and use a dry cloth to wipe  
off any dust or dirt collected on the plug and the power outlet.  
If the machine is placed at a location exposed to a lot of dust,  
smoke, or high humidity, the dust collected on the plug  
absorbs moisture and may cause insulation failure and fire.  
If you hear thunder, disconnect the power supply of the machine and refrain from using it. Leaving  
the machine plugged in may cause fire, electric shock, or damage to the machine, depending on  
the thunder storm.  
Use the power cable included with the machine.  
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107  
Cleaning the machine Use a damp cloth to clean the machine. Never use  
flammable solvents such as alcohol, benzene or thinners.  
If flammable solvents come in contact with electrical  
components inside the machine, it could cause a fire or  
electric shock.  
Always unplug the machine from the power outlet before cleaning the machine.  
If you accidentally switch the machine on while cleaning it, you could injure yourself or damage  
the machine.  
Maintaining the  
machine  
Do not attempt to disassemble or modify the machine. There are no user serviceable parts inside  
the machine.  
The machine contains high-voltage components. Never attempt any maintenance procedure not  
described in this guide.  
Working around the  
machine  
Do not use highly flammable sprays near the machine.  
This could cause a fire or electric shock if the spray comes into contact with electrical components  
inside the machine.  
Caution  
You may cause injury or damage the machine if you ignore any of these safety precautions.  
Choosing a location Do not install the machine in a location that is unstable or subject to excessive vibration.  
Do not install the machine in locations that are very humid or dusty, in direct sunlight, outdoors, or  
close to a heating source.  
To avoid the risk of fire or electric shocks, install the machine in a location with an ambient  
temperature range of 5°C to 35°C (41°F to 95°F) and humidity of 10% to 90% (condensation  
free).  
Do not place the machine on a thick rug or carpet.  
Do not place the machine with its back attached to the wall.  
Power supply  
Ensure that the area around the power outlet is kept clear at  
all times so you can easily unplug the power cord if  
necessary.  
Never remove the plug by pulling on the cord.  
Do not use an extension lead/cord.  
108  
Safety Precautions  
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Working around the  
machine  
Never put your hands or fingers in the machine while it is printing.  
When moving the machine, carry the machine at both ends.  
Do not place any object on the machine.  
Do not place metal objects (paper clips, staples, etc.) or containers of flammable solvents  
(alcohol, thinners, etc.) on top of the machine.  
If any foreign object (metal or liquid) fall into the machine, unplug the power cord and call for  
service.  
Do not transport or store the machine on a slant, vertically or upside-down, as the ink may leak  
and damage the machine.  
When loading a thick book on the Platen Glass, do not press hard on the Document Cover. The  
Platen Glass may break and cause injury.  
FINE Cartridges (Ink For safety reasons, store FINE Cartridges (Ink Cartridges) out of the reach of small children.  
Cartridges)  
If a child ingests any ink, consult a doctor immediately.  
Do not shake FINE Cartridges (Ink Cartridges).  
Ink may spill out and stain clothing or the surrounding area.  
Never touch the electrical contacts or Print Head Nozzles on  
a FINE Cartridge (Ink Cartridge) after printing. The metal  
parts may be very hot and could cause burns.  
Do not throw FINE Cartridges (Ink Cartridges) into fire.  
IMPORTANT SAFETY INSTRUCTIONS  
When using your telephone equipment, basic safety precautions should always be followed to reduce  
the risk of fire, electric shock and injury to persons, including the following:  
1. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or  
laundry tub, in a wet basement or near a swimming pool.  
2. Avoid using this product during an electrical storm. There may be a remote risk of electric  
shock from lightning.  
3. Do not use this product to report a gas leak in the vicinity of the leak.  
SAVE THESE INSTRUCTIONS  
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109  
Legal Limitations on Use of Your Product and Use of  
Images  
It may be unlawful to make copies of, scan, print, or use reproductions of the following documents.  
The list provided is non-exhaustive. When in doubt, check with a legal representative in your  
jurisdiction.  
z
z
z
z
z
z
z
Paper money  
z
z
z
z
z
z
z
z
Traveler’s checks  
Money orders  
Food stamps  
Certificates of deposit  
Passports  
Postage stamps (canceled or uncanceled)  
Identifying badges or insignias  
Selective service or draft papers  
Immigration papers  
Internal revenue stamps (canceled or uncanceled)  
Bonds or other certificates of indebtedness  
Stock certificates  
Checks or drafts issued by governmental  
agencies  
Copyrighted works/works of art without  
permission of copyright owner  
z
Motor vehicle licenses and certificates of title  
110  
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Users in the U.S.A.  
Pre-Installation Requirements for MX310  
Order Information  
When ordering service from the telephone company for this equipment, the following may be  
required.  
Universal Service Order Code (USOC): RJ11C  
The Facility Interface Code (FIC): 02LS2  
Service Order Code (SOC): 9.0F  
Connection of the Equipment  
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA.  
On the bottom of this equipment is a label that contains, among other information, a product identifier  
in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone  
company.  
The REN is used to determine the number of devices that may be connected to a telephone line.  
Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming  
call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the  
number of devices that may be connected to a line, as determined by the total RENs, contact the  
local telephone company. The REN for this product is part of the product identifier that has the format  
US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is  
a REN of 0.3).  
A plug and jack used to connect this equipment to the premises wiring and telephone network must  
comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant  
telephone cord and modular plug is provided with this product. It is designed to be connected to a  
compatible modular jack that is also compliant. See installation instructions for details.  
Connection to party lines is subjected to state tariffs. Contact the state public utility commission,  
public service commission or corporation commission for information.  
If your home has specially wired alarm equipment connected to the telephone line, ensure the  
installation of this equipment does not disable your alarm equipment. If you have questions about  
what will disable alarm equipment, consult your telephone company or a qualified installer.  
In Case of Equipment Malfunction  
Should any malfunction occur which cannot be corrected by the procedures described in this guide,  
disconnect the equipment from the telephone line cable, turn off the power and disconnect the power  
cord. The telephone line cable should not be reconnected or the main power switch turned ON until  
the problem is completely resolved. Users should contact their local authorized Canon Facsimile  
Service Dealer for the servicing of equipment.  
Information regarding Authorized Service Facility locations can be obtained by calling the Canon  
Customer Center.  
Rights of the Telephone Company  
If this equipment causes harm to the telephone network, the telephone company may temporarily  
disconnect service. The telephone company also retains the right to make changes in facilities and  
services that may affect the operation of this equipment. When such changes are necessary, the  
telephone company is required to give adequate prior notice to the user. However, if advance notice  
is not possible, the telephone company will notify the customer as soon as possible. Also, the  
customer will be advised of his/her right to file a compliant with the FCC if he/she believes it is  
necessary.  
Safety Precautions  
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111  
Warning  
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or  
other electronic device to send any message via a telephone FAX machine unless such message clearly  
contains in a margin at the top or bottom of each transmitted page, or on the first page of the transmission,  
the date and time it is sent and an identification of the business or other entity, or other individual sending  
the message and the telephone number of the sending machine or such business, other entity, or  
individual.  
In order to program this information into your FAX machine, you should complete the procedure to register  
your name, unit’s telephone number, time, and date. See “Registering Sender Information” of this guide.  
Regulatory Information  
FCC Notice (U.S.A. Only)  
For 120V, 60Hz model  
Model Number: K10303  
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two  
conditions: (1) This device may not cause harmful interference, and (2) this device must accept any  
interference received, including interference that may cause undesired operation.  
Note: This equipment has been tested and found to comply with the limits for a Class B digital  
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable  
protection against harmful interference in a residential installation. This equipment generates, uses  
and can radiate radio frequency energy and, if not installed and used in accordance with the  
instructions, may cause harmful interference to radio communications.  
However, there is no guarantee that interference will not occur in a particular installation. If this  
equipment does cause harmful interference to radio or television reception, which can be  
determined by turning the equipment off and on, the user is encouraged to try to correct the  
interference by one or more of the following measures:  
z Reorient or relocate the receiving antenna.  
z Increase the separation between the equipment and receiver.  
z Connect the equipment into an outlet on a circuit different from that to which the receiver is  
connected.  
z Consult the dealer or an experienced radio/TV technician for help.  
Use of a shielded cable is required to comply with Class B limits in Subpart B of Part 15 of the FCC  
Rules.  
Do not make any changes or modifications to the equipment unless otherwise specified in the  
manual. If such changes or modifications should be made, you could be required to stop operation of  
the equipment.  
Canon U.S.A., Inc.  
One Canon Plaza  
Lake Success, NY 11042  
1-516-328-5600  
Canon U.S.A., INC. LIMITED WARRANTY --- (USA Only)  
The limited warranty set forth below is given by Canon U.S.A., Inc. (“Canon USA”) with respect to  
the new or refurbished Canon-brand product (“Product”) packaged with this limited warranty, when  
purchased and used in the United States only.  
The Product is warranted against defects in materials and workmanship under normal use and  
service (a) for a period of one (1) year from the date of original purchase when delivered to you in  
new condition in its original container or (b) for 90 days from the date of original purchase for  
refurbished Products. Product returned to a Canon USA repair facility or a Canon USA Authorized  
Service Facility (“ASF”), and proven to be defective upon inspection will be (a) repaired utilizing new,  
remanufactured, repaired and/or recycled parts (b) exchanged for new or; (c) exchanged for a  
112  
Safety Precautions  
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refurbished Product, as determined by the Canon USA repair facility or the ASF. Warranty repair or  
replacement shall not extend the original warranty period of the Product. A dated proof of purchase  
is required at the time of warranty service. A copy of your dated bill of sale will satisfy this  
requirement. This warranty does not cover any accessories, or any consumables, such as paper or  
ink cartridges, as to which there shall be no warranty or replacement.  
This limited warranty shall only apply if the Product is used in conjunction with compatible  
computers, peripheral equipment and software. Canon USA shall have no responsibility for such  
items except for compatible Canon brand peripheral equipment covered by a separate warranty  
(“Separate Warranty”). Repairs of such Canon brand peripheral equipment shall be governed by the  
terms of the Separate Warranty. Non-Canon brand equipment and software that may be distributed  
with the Product are sold “as is” and without warranty of any kind by Canon USA, including any  
implied warranty regarding merchantability or fitness for a particular purpose, and all such warranties  
are disclaimed. The sole warranty, if any, with respect to such non-Canon brand items is given by the  
manufacturer or producer thereof.  
This limited warranty covers all defects encountered in normal use of the Product and does not apply  
in the following cases:  
(a) Loss of or damage to the Product due to abuse, neglect, mishandling, improper packaging by  
you, alteration, accident, electrical current fluctuations, improper use, failure to follow operating  
or maintenance instructions in, or environmental conditions prescribed in, Canon USA’s user’s  
manual or other documentation, or services performed by someone other than a Canon USA  
repair facility or ASF. Without limiting the foregoing, dropping the Product, scratches, and  
abrasions will be presumed to have resulted from misuse, abuse or failure to operate the  
Product as set forth in the user’s manual or other documentation for the Product.  
(b) Use of parts, media, software or supplies (other than those sold by Canon USA), including non-  
Canon ink cartridges or refilled ink cartridges, that cause damage to the Product or cause  
abnormally frequent service calls or service problems.  
(c) If the Product has had its serial number or dating defaced, altered or removed.  
ANY SYSTEM SOFTWARE (WHETHER FACTORY LOADED ON THE PRODUCT OR  
CONTAINED ON THE SOFTWARE DISKETTES OR CD-ROMS ENCLOSED WITH, OR  
ACCOMPANYING, THE PRODUCT), AND ANY UTILITY SOFTWARE, DISTRIBUTED WITH OR  
FOR THE PRODUCT, IS SOLD “AS IS” AND WITHOUT WARRANTY BY CANON USA. THE SOLE  
WARRANTY WITH RESPECT TO SUCH SOFTWARE IS CONTAINED IN THE SOFTWARE  
MANUFACTURER’S LICENSE AGREEMENT DISTRIBUTED THEREWITH, INCLUDING ANY  
LIMITATIONS AND DISCLAIMERS THEREON. PLEASE CONTACT CANON USA IMMEDIATELY  
IF YOU HAVE NOT RECEIVED A COPY OF THE SOFTWARE MANUFACTURER’S LICENSE  
AGREEMENT.  
NO IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR  
FITNESS FOR A PARTICULAR PURPOSE, APPLIES TO THE PRODUCT AFTER THE  
APPLICABLE PERIOD OF THE EXPRESS LIMITED WARRANTY STATED ABOVE, AND NO  
OTHER EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY  
ANY PERSON OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BIND CANON USA, OR  
ITS ASF. (SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED  
WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.) CANON USA  
SHALL NOT BE LIABLE FOR LOSS OF REVENUES OR PROFITS, INCONVENIENCE, EXPENSE  
FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR CORRUPTION  
OF DATA, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED  
BY THE USE, MISUSE, OR INABILITY TO USE THE PRODUCT REGARDLESS OF THE LEGAL  
THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON USA OR ITS ASF HAS BEEN  
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND  
AGAINST CANON USA OR ITS ASF BE GREATER IN AMOUNT THAN THE PURCHASE PRICE  
OF THE PRODUCT CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING,  
YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR  
Safety Precautions  
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113  
PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE POSSESSION,  
USE, MISUSE, OR INABILITY TO USE THE PRODUCT SOLD BY CANON USA NOT CAUSED  
SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON USA, OR ITS ASF. (SOME STATES  
DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL  
DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.) THIS  
LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL  
PURCHASER OF THE PRODUCT OR THE PERSON FOR WHOM IT WAS PURCHASED AS A  
GIFT, AND STATES YOUR EXCLUSIVE REMEDY.  
Canon USA offers a range of customer technical support* options:  
z
Interactive troubleshooting, e-mail technical support, the latest driver downloads and answers to  
frequently asked questions (www.canontechsupport.com)  
z
z
z
Toll-free live technical support Monday-Saturday (excluding holidays) at 1-800-828-4040  
Telephone Device for the Deaf (TDD-1-866-251-3752)  
Repair or Exchange Service Options:  
In the event service is required for the Product during the limited warranty period, Canon USA  
offers two hardware support options:  
Authorized Service Facility Carry-In / Mail-In Service  
Canon USA’s Carry-In/Mail-In Service provides repair or exchange, at Canon USA’s option,  
through Canon USA’s Authorized Service Facility (ASF) network. The name and telephone  
number of the ASF(s) near you may be obtained from Canon USA’s Web site at  
www.canontechsupport.com or by calling the Canon USA Customer Care Center at 1-800-  
828-4040, or any time while speaking to a technical support person. A Product covered by this  
limited warranty will be repaired or exchanged, as determined by Canon USA, and returned  
without charge by the ASF.  
InstantExchange Service **  
A Canon Customer Care Center or ASF technician will attempt to diagnose the nature of the  
problem and, if possible, correct it over the telephone. If the problem cannot be corrected over  
the telephone, and you elect the InstantExchange option, a reference number will be issued to  
you. You will be asked for the Product serial number and other information pertaining to your  
Product and for a ship-to location for the replacement Product (must include street address).  
The Canon USA repair facility will ship out the replacement Product prepaid by Canon USA.  
After receipt of the replacement Product (with instructions and a prepaid waybill), follow the  
enclosed instructions on how to ship your product to the Canon USA repair facility. Your Product  
must be returned in the shipping carton in which the replacement Product was packed and  
include the reference number, A COPY OF YOUR DATED PROOF OF PURCHASE (BILL OF  
SALE), and a complete explanation of the problem. DO NOT INCLUDE ANY OTHER ITEMS  
WITH THE YOUR PRODUCT IN THE RETURN SHIPPING CARTON, AND BE SURE TO  
RETAIN YOUR PRINTHEAD, INK CARTRIDGE(S) AND TANK(S).  
InstantExchange Service exchanges your Product with a replacement Product, which will  
normally be shipped the same day if your request for this service is by 3 p.m. E.T. Monday  
through Friday, except holidays. Canon USA does not guarantee same day shipment in the  
event of the occurrence of factors beyond its reasonable control. The replacement Product you  
receive may be a refurbished or reconditioned unit and will be covered for the balance of the  
period remaining on your original limited warranty. NOTE THAT BY USING THIS SERVICE YOU  
WILL KEEP THE REPLACEMENT PRODUCT THAT IS SENT TO YOU. CANON USA WILL  
RETAIN THE PRODUCT THAT YOU ORIGINALLY PURCHASED, WHICH SHALL BECOME  
THE PROPERTY OF CANON USA. InstantExchange warranty program service is available only  
during the express limited-warranty period for your Product and only in the continental United  
States, Alaska and Hawaii during such period.  
This limited warranty gives you specific legal rights, and you may also have other rights, which vary  
from state to state.  
114  
Safety Precautions  
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* Support program specifics are subject to change without notice.  
** InstantExchange warranty service is subject to the availability of refurbished or new replacement  
units.  
Canon U.S.A., Inc.  
One Canon Plaza  
Lake Success, NY 11042  
USA  
Canon is a registered trademark of Canon Inc.  
©2007 Canon U.S.A., Inc. Canon is a registered trademark of Canon Inc. in the United States and  
may also be a registered trademark in other countries.  
Safety Precautions  
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115  
Users in Canada  
Pre-Installation Requirements for Canon Facsimile Equipment  
Notice  
This equipment meets the applicable Industry Canada technical specifications.  
The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be  
connected to a telephone interface. The termination on an interface may consist of any combination  
of devices subject only to the requirement that the sum of the RENs of all the devices does not  
exceed five.  
Avis  
Le présent matériel est conforme aux spécifications techniques applicables d’Industrie Canada.  
L’indice d’équivalence de la sonnerie (IES) sert à indiquer le nombre maximal de terminaux qui  
peuvent être raccordés à une interface téléphonique. La terminaison d’une interface peut consister  
en une combinaison quelconque de dispositifs, à la seule condition que la somme d’indices  
d’équivalence de la sonnerie de tous les dispositifs n’excède pas 5.  
116  
Safety Precautions  
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Users in New Zealand  
The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has  
accepted that the item complies with minimum conditions for connection to its network. It indicates  
no endorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it  
provides no assurance that any item will work correctly in all respects with another item of  
Telepermitted equipment of a different make or model, nor does it imply that any product is  
compatible with all of Telecom’s network services.  
Telepermitted equipment only may be connected to the auxiliary telephone port. The auxiliary  
telephone port is not specifically designed for 3-wire connected equipment that may not respond to  
incoming ringing when attached to this port.  
The automatic calling functions of this equipment must not be used to cause a nuisance to other  
Telecom customers.  
This equipment must not be programmed for decadic (pulse) dialling.  
Safety Precautions  
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117  
Index  
deep cleaning 63  
Printing from Your Computer  
Macintosh 23  
A
Appendix 101  
Windows 22  
Printing Photographs Directly from a Compliant  
Device 25  
B
Before Using the Machine 2  
PictBridge print settings 27  
C
Canon U.S.A., Inc. Limited Warranty - U.S. Only  
R
112  
Replacing a FINE Cartridge 66  
ink status information 66  
Routine Maintenance 59  
Cleaning  
ADF 74  
exterior 73  
inside 75  
S
platen glass and document cover 73  
protrusions inside the machine 76  
roller 74  
Safety Precautions 107  
Scanning Images 24  
Specialty Media 11  
Specifications 103  
copy 103  
Copying 19  
E
fax 104  
general 103  
Error Message 78  
PictBridge 105  
scan 103  
telephone 104  
System Requirements 106  
F
Faxing  
preparing 30  
receiving 47  
sending 42  
T
Troubleshooting 77  
Turning off the Machine 6  
Turning on the Machine 6  
H
Handling Original Documents 8  
L
Legal Limitations on Use of Your Product and Use  
of Images 110  
Loading Original Documents 8  
Loading Printing Paper  
envelopes 16  
paper 14  
recommended paper and requirements 12  
small-sized paper 18  
M
Media  
cannot use 13  
specialty 11  
Media Type 12  
N
Nozzle Check Pattern  
examining 61  
printing 60  
P
Print Head  
aligning 64  
cleaning 62  
118  
Index  
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Ordering Information  
For additional supplies, use the following descriptions and order numbers.  
Description  
Order #  
FINE Cartridges  
PG-30 Black  
1899B002  
1900B002  
0615B002  
0617B002  
0616B002  
0618B002  
CL-31 Color  
PG-40 Black  
CL-41 Color  
PG-50 Black  
CL-51 Color  
Canon Specialty Papers  
All Occasion Photo Cards (4" x 8"/ 50 sheets)  
Glossy Photo Paper Credit Card Size (100 sheets)  
High Resolution Paper (8.5" x 11"/ 100 sheets)  
Matte Photo Paper (4" x 6"/ 120 sheets)  
Matte Photo Paper (8.5" x 11"/ 50 sheets)  
Photo Paper Glossy (4" x 6"/ 50 sheets)  
Photo Paper Glossy (4" x 6"/ 100 sheets)  
Photo Paper Glossy (8.5" x 11"/ 50 sheets)  
Photo Paper Glossy (8.5" x 11"/ 100 sheets)  
Photo Paper Plus Double Sided (5" x 7"/ 10 sheets)  
Photo Paper Plus Double Sided (8.5" x 11"/ 10 sheets)  
Photo Paper Plus Double Sided Album Kit (5" x 7")  
Photo Paper Plus Double Sided Album Kit (8.5" x 11")  
Photo Paper Plus Glossy (4" x 6"/ 50 sheets)  
Photo Paper Plus Glossy (4" x 6"/ 120 sheets)  
Photo Paper Plus Glossy (5" x 7"/ 20 sheets)  
Photo Paper Plus Glossy (8.5" x 11"/ 20 sheets)  
Photo Paper Plus Semi-gloss (4" x 6"/ 50 sheets)  
Photo Paper Plus Semi-gloss (8" x 10" / 20 sheets)  
Photo Paper Plus Semi-gloss (8.5" x 11"/ 20 sheets)  
Photo Paper Pro (4" x 6"/ 20 sheets)  
Photo Paper Pro (4" x 6"/ 75 sheets)  
Photo Paper Pro (8" x 10"/ 20 sheets)  
Photo Paper Pro (8.5" x 11"/ 15 sheets)  
Photo Paper Pro (8.5" x 11"/ 30 sheets)  
Photo Stickers (16 stickers/sheet, 5 sheets/pack)  
1029A069  
9157A023  
1033A011  
7981A014  
7981A004  
0775B021  
0775B022  
0775B023  
0775B024  
9981A006  
9981A005  
0041B005  
0041B006  
7980A012  
7980A022  
7980A019  
7980A006  
1686B014  
1686B017  
1686B020  
1029A014  
1029A027  
1029A059  
1029A004  
1029A028  
0001C001  
Call 1-800-OK-CANON to locate a dealer near you, or visit the Canon eStore at  
www.estore.usa.canon.com.  
© 2007 Canon U.S.A., Inc. Canon is a registered trademark of Canon Inc. in the United States and may be a registered trademark  
or trademarks in other countries. All other product and brand names are trademarks of their respective owners. As an ENERGY  
®
®
STAR partner, Canon U.S.A., Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency.  
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The following FINE Cartridges are compatible with this product.  
For information on product specifications, please visit our website at  
www.usa.canon.com  
QT5-1366-V01  
XXXXXXXX  
© CANON INC. 2007  
PRINTED IN THAILAND  
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