Canon All in One Printer 4509B061 User Manual

Basic Operation Guide  
Next  
Quick View- Perform Useful Tasks  
Page  
P.1-1  
P.2-1  
P.3-1  
P.4-1  
P.5-1  
P.6-1  
P.7-1  
P.8-1  
P.9-1  
Before Using the Machine  
Document and Paper Handling  
Copying  
1
2
3
4
5
6
7
8
9
Printing from a Computer  
Using the Scan Functions  
Maintenance  
Security Functions  
Searching in Detail  
Troubleshooting  
See the e-Manual.  
User Software CD-ROM  
Registering/  
Setting the Various Functions  
Searching the Installation and  
Connection Procedure  
See the Starter Guide.  
Appendix  
Be sure to read the manual before using  
the machine.  
Keep the manual for future reference.  
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Quick View- Perform Useful Tasks  
Copy  
Print  
Scan  
There are a variety of print functions that are explained in later pages of this manual as well as in the e-Manual.  
Enlarge or reduce documents and print multiple-page data onto one sheet. You can also perform 2-sided printing.  
Below is a quick overview of highlighted print features that you can utilize in your everyday use.  
For details, see "Printing from a Computer" from p. 4-1.  
Various Printing Functions  
Enlarged/Reduced Printing  
Reduced Layout  
You can enlarge or reduce standard size documents to copy  
on standard size paper or specify the copy ratio in  
percentage.  
You can reduce multiple documents to print them onto one  
sheet.  
2-Sided Printing  
You can print on both sides of paper.  
For details, see "Print" in the  
e-Manual.  
Miscellaneous Printing Functions  
Booklet Printing  
Watermark Printing  
Booklet printing allows you to make a booklet by folding  
printouts in half.  
You can superimpose watermarks (such as [COPY] and  
[DRAFT]) over the documents created by an application.  
Displaying a Preview before Printing  
You can check the printout result on a computer display.  
Poster Printing  
Selecting a "Profile"  
You can magnify and divide a single page image to print it out  
on multiple sheets of paper. You can make one large poster  
by joining these printouts together.  
Some printer driver settings are provided as "Profiles"  
beforehand.  
You can perform printing which suits your needs only by  
selecting a "Profile."  
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Quick View- Perform Useful Tasks  
Copy  
Print  
Scan  
There are a variety of scan functions that are explained in later pages of this manual as well as in the e-Manual. You  
can easily send scanned documents to your computer.  
Below is a quick overview of highlighted scan features that you can utilize in your everyday use.  
Saving in a Computer  
There are two methods for saving scanned documents in a computer.  
Saving the Documents Using the Operation Panel of the Machine  
For details, see "Using the Scan Functions" from p. 7-1.  
You can easily save scanned documents  
in a computer only by operating the  
operation panel of the machine.  
1 Documents  
Various scanning settings have been  
prepared for your purposes. Therefore,  
you can create a "Searchable PDF*" file,  
2
which can be used for text retrieval or as  
text data, without specifying special  
settings.  
* If you are using Macintosh, you may not  
create "Searchable PDF."  
3
Data  
For details, see "Scan" in the  
e-Manual.  
Saving the Documents Using Operations from a Computer  
Scanning with the MF Toolbox*  
Scanning is performed by operating the  
software supplied with the machine.  
1 Documents  
* MF Toolbox for Macintosh and MF Toolbox for Windows  
may be different in some features.  
For details, see the Scanner Driver Guide.  
2
3
Data  
Scanning from an Application  
Scanning with the WIA Driver (Windows XP/Vista/7 Only)  
Scanning is performed using  
your application.  
Scanning is performed using the driver system supplied with  
Windows operating systems.  
This allows you to open the  
scanned data as is in your  
application.  
There are various scanning methods.  
Scanning from the [Scanner and Camera Wizard] dialog box  
Scanning from the [Windows Fax and Scan] dialog box  
Scanning from Windows Photo Gallery  
Scanning from an Application  
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C o n t e n t s  
Contents  
ii  
iv  
v
Manuals for the Machine  
Available Features  
How to Use This Manual  
Important Safety Instructions  
Installation Requirements and Handling  
Legal Notices  
v
vi  
x
xii  
xiv  
Laser Safety  
ii  
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iii  
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Manuals for the Machine  
Starter Guide  
Read this manual first.  
This manual describes the settings for  
setting up the machine and installing  
the software. Be sure to read this  
manual before using the machine.  
Preface  
Installing the Machine  
Connecting to a Computer and Installing the Drivers  
Appendix  
Basic Operation Guide  
This manual  
Before Using the Machine  
Document and Paper  
Handling  
Troubleshooting  
Registering/Setting Functions  
Appendix  
Read this manual next.  
This manual describes the basic use of  
the machine.  
Copying  
Printing from a Computer  
Using the Scan Functions  
Maintenance  
e-Manual  
*
The e-Manual is included in the User Software CD-ROM.  
Read the desired chapter  
Basic Operation  
Copy  
Print *  
Scan *  
Security  
Troubleshooting  
Maintenance  
Setting Menu List  
Specifications  
to suit your needs.  
The e-Manual is categorized by subject  
to find desired information easily.  
Setting and Managing  
from Computer  
*
If you are using Macintosh, see the following Driver Guides or Help for more details on  
these functions.  
You can find the driver guides in the following locations on the User Software CD-ROM.  
• Print: User Software CD-ROM [Manuals] [GUIDE-UFR II-US.pdf]  
• Scan: User Software CD-ROM [Manuals] [GUIDE-SCAN-US.pdf]  
iv  
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Available Features  
The following features are available for each model.  
: available  
— : not available  
Copy  
Print  
2-sided Printing  
Scan  
ADF (2-sided)  
D550  
How to Use This Manual  
Symbols Used in This Manual  
Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly. To  
use the machine safely, always pay attention to these warnings.  
WARNING  
CAUTION  
Indicates a caution concerning operations that may lead to injury to persons if not performed correctly. To use the  
machine safely, always pay attention to these cautions.  
Indicates operational requirements and restrictions. Be sure to read these items carefully to operate the machine  
correctly, and avoid damage to the machine or property.  
IMPORTANT  
Indicates a clarification of an operation, or contains additional explanations for a procedure. Reading these notes is  
highly recommended.  
NOTE  
Indicates an operation that must not be performed. Read these items carefully, and make sure not to perform the  
described operations.  
Keys and Buttons Used in This Manual  
The following symbols and key names are a few examples of how keys to be pressed are expressed in this manual.  
Operation panel keys: [Key icon] + (Key name)  
Example: [ ] (Stop)  
Display: <Start Copying>  
Buttons and items on the computer display: [Preferences]  
Displays Used in This Manual  
The display used in this manual is the factory preset display for this machine. Depending on the system configuration and product  
purchased, the appearance of the display may differ.  
v
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Important Safety Instructions  
Please read these “Important Safety Instructionsthoroughly before operating the machine.  
As these instructions are intended to prevent injury to the user and other persons or to prevent destruction of property, always pay  
attention to these instructions and operational requirements.  
Also, as it may result in unexpected accidents or injuries, do not perform any operation unless otherwise specified in the manual.  
• Do not install the machine in the following locations, as this  
may result in a fire or electrical shock.  
Installation  
- A damp or dusty location  
WARNING  
- A location exposed to smoke and steam, such as near a  
• Do not install the machine in a location near alcohol, paint  
thinner, or other flammable substances. If flammable  
substances come into contact with electrical parts inside  
the machine, this may result in a fire or electrical shock.  
• Do not place the following items on the machine.  
- Necklaces and other metal objects  
cookery or humidifier  
- A location exposed to rain or snow  
- A location near a water faucet or water  
- A location exposed to direct sunlight  
- A location subject to high temperatures  
- A location near open flames  
• When installing the machine, gently lower the machine to  
the installation site so as not to catch your hands between  
the machine and the floor or between the machine and  
other equipment, as this may result in personal injury.  
• When connecting the interface cable, connect it properly by  
following the instructions in this manual. If not connected  
properly, this may result in malfunction or electrical shock.  
• When moving the machine, follow the instructions in this  
manual to hold it correctly. Failure to do so may cause you  
to drop the machine, resulting in personal injury.  
- Cups, vases, flowerpots, and other containers filled with  
water or liquids  
If these items come into contact with a high-voltage area  
inside the machine, this may result in a fire or electrical  
shock. If these items are dropped or spilled inside the  
machine, immediately turn off the power switches of the  
machine and computer (1) and disconnect the interface  
cable if it is connected (2). Then, unplug the power plug  
from the AC power outlet (3) and contact your local  
authorized Canon dealer.  
(1)  
(3)  
OFF  
Power Supply  
(2)  
WARNING  
OFF  
(1)  
• Do not damage or modify the power cord. Also, do not  
place heavy objects on the power cord or pull on or  
excessively bend it. This can cause electrical damage,  
resulting in fire or electrical shock.  
(3)  
• Keep the power cord away from all heat sources. Failure to  
do so can cause the power cord insulation to melt, resulting  
in a fire or electrical shock.  
• The power cord should not be taut, as this may lead to a  
loose connection and cause overheating, which could result  
in a fire.  
CAUTION  
• The power cord may become damaged if it is stepped on,  
fixed with staples, or if heavy objects are placed on it.  
Continued use of a damaged power cord can lead to an  
accident, such as a fire or electrical shock.  
• Do not plug or unplug the power plug with wet hands, as  
this can result in electrical shock.  
• Do not plug the power cord into a multiplug power strip, as  
this can result in a fire or electrical shock.  
• Do not bundle up or tie up the power cord in a knot, as this  
can result in a fire or electrical shock.  
• Do not install the machine in unstable locations, such as on  
unsteady platforms or inclined floors, or in locations subject  
to excessive vibrations, as this may cause the machine to fall  
or tip over, resulting in personal injury.  
• The ventilation slots are provided for proper ventilation of  
working parts inside the machine. Never place the machine  
on a soft surface, such as a bed, sofa, or rug. Blocking the  
slots can cause the machine to overheat, resulting in a fire.  
• Insert the power plug completely into the AC power outlet.  
Failure to do so can result in a fire or electrical shock.  
• If excessive stress is applied to the connection part of the  
power cord, it may damage the power cord or the wires  
inside the machine may disconnect. This could result in a  
fire. Avoid the following situations:  
- Connecting and disconnecting the power cord  
frequently.  
- Tripping over the power cord.  
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- The power cord is bent near the connection part, and  
continuous stress is being applied to the power outlet or  
the connection part.  
CAUTION  
• Do not place heavy objects on the machine. The object or  
the machine may fall, resulting in personal injury.  
- Applying a shock to the power connector.  
• Do not use power cords other than the one provided, as  
this can result in a fire or electrical shock.  
• As a general rule, do not use extension cords. Using an  
extension cord may result in a fire or electrical shock.  
• Remove the power plug from the AC power outlet  
and refrain from using the machine during a thunder  
storm. Lightening can result in a fire, electrical shock or  
malfunction.  
• Turn off the power switch when the machine will not be  
used for a long period of time, such as overnight. Turn off  
the machine and unplug the power plug if the machine  
will not be used for an extended period of time, such as for  
several days.  
• Open or close covers and install or remove cassettes gently  
and carefully. Be careful not to hurt your fingers.  
• Keep your hands and clothing away from the roller in the  
output area. Even if the machine is not printing, the roller  
may suddenly rotate and catch your hands or clothing,  
resulting in personal injury.  
• The output slot is hot during and immediately after  
printing. Do not touch the area surrounding the output slot,  
as this may result in burns.  
• Printed paper may be hot immediately after being output.  
Be careful when removing the paper and aligning the  
removed paper, especially after continuous printing. Failure  
to do so may result in burns.  
• When performing copy with a thick book placed on the  
platen glass, do not press the feeder forcefully. This may  
damage the platen glass and cause personal injury.  
CAUTION  
• Do not use a power supply voltage other than that listed  
herein, as this may result in a fire or electrical shock.  
• Always grasp the power plug when unplugging the power  
plug. Do not pull on the power cord, as this may expose the  
core wire of the power cord or damage the cord insulation,  
causing electricity to leak, resulting in a fire or electrical  
shock.  
• Leave sufficient space around the power plug so that it can  
be unplugged easily. If objects are placed around the power  
plug, you may be unable to unplug it in an emergency.  
• Be careful not to drop a heavy object, such as a dictionary,  
on the platen glass. This may damage the platen glass and  
cause personal injury.  
Handling  
• Close the feeder gently so as not to catch your hand. This  
may result in personal injury.  
WARNING  
• Do not disassemble or modify the machine. There are  
high-temperature and high-voltage components inside the  
machine which may result in a fire or electrical shock.  
• Electrical equipment can be hazardous if not used properly.  
Do not allow children to touch the power cord, cables,  
internal gears, or electrical parts.  
• If the machine makes an unusual noise or emits smoke,  
heat, or an unusual smell, immediately turn off the power  
switches of the machine and computer and disconnect the  
interface cable if it is connected. Then, unplug the power  
plug from the AC power outlet and contact your local  
authorized Canon dealer. Continued use can result in a fire  
or electrical shock.  
• The laser beam can be harmful to the human body. The  
laser beam is confined in the laser scanner unit by a cover,  
so there is no danger of the laser beam escaping during  
normal machine operation. Read the following remarks and  
instructions for safety.  
- Never open covers other than those indicated in this  
manual.  
- Do not remove the caution label attached to the cover of  
the laser scanner unit.  
• Do not use flammable sprays near the machine. If  
flammable substances come into contact with electrical  
parts inside the machine, this may result in a fire or  
electrical shock.  
• Always turn off the power switches of the machine and  
computer, and then unplug the power plug and interface  
cables before moving the machine. Failure to do so can  
damage the cables or cords, resulting in a fire or electrical  
shock.  
• Confirm that the power plug or power connector is inserted  
completely after moving the machine. Failure to do so can  
result in an overheating and fire.  
• Do not drop paper clips, staples, or other metal objects  
inside the machine. Also, do not spill water, liquids, or other  
flammable substances (alcohol, benzene, paint thinner,  
etc.) inside the machine. If these items come into contact  
with a high-voltage area inside the machine, this may result  
in a fire or electrical shock. If these items are dropped or  
spilled inside the machine, immediately turn off the power  
switches of the machine and computer and disconnect the  
interface cable if it is connected. Then, unplug the power  
plug from the AC power outlet and contact your local  
authorized Canon dealer.  
- If the laser beam should escape and enter your eyes,  
exposure may cause damage to your eyes.  
• If you operate this machine in manners other than the  
control, adjustment, and operating procedures prescribed  
in this manual, this may result in hazardous radiation  
exposure.  
• This machine is confirmed as the class 1 laser product in  
IEC60825-1:2007.  
• When plugging or unplugging a USB cable when the power  
plug is plugged into an AC power outlet, do not touch the  
metal part of the connector, as this can result in electrical  
shock.  
vii  
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Maintenance and Inspections  
CAUTION  
• The fixing unit and its surroundings inside the machine  
become hot during use. When removing jammed paper or  
when inspecting the inside of the machine, do not touch  
the fixing unit and its surroundings, as this may result in  
burns.  
WARNING  
• When cleaning the machine, turn off the machine and  
computer, and unplug the interface cables and power plug.  
Failure to do so can result in a fire or electrical shock.  
• Unplug the power plug from the AC power outlet  
periodically and clean the area around the base of the  
power plug’s metal pins and the AC power outlet with a  
dry cloth to remove all dust and grime. In damp, dusty,  
or smoky locations, dust can build up around the power  
plug and become damp, which can cause a short circuit,  
resulting in a fire.  
• Clean the machine with a well wrung out cloth dampened  
with water or mild detergent diluted with water. Do not  
use alcohol, benzene, paint thinner, or other flammable  
substances. If flammable substances come into contact  
with electrical parts inside the machine, this may result in a  
fire or electrical shock.  
• Some areas inside the machine are subject to high voltage.  
When removing jammed paper or when inspecting inside  
of the machine, be careful not to allow necklaces, bracelets,  
or other metal objects to touch the inside of the machine,  
as this can result in burns or electrical shock.  
• Do not dispose of used toner cartridges in open flames.  
This may cause the toner remaining inside the cartridges to  
ignite, resulting in burns or fire.  
• Confirm that the power plug or power connector is inserted  
completely after cleaning the machine. Failure to do so can  
result in an overheating and fire.  
• Check the power cord and plug regularly. The following  
conditions may result in fire, so please contact your local  
authorized Canon dealer or the Canon help line.  
• When removing jammed paper or when inspecting the  
inside of the machine, do not expose yourself to the heat  
emitted from the fixing unit and its surroundings for a  
prolonged period of time. Doing so may result in low  
temperature burns, even though you did not touch the  
fixing unit and its surroundings directly, as this may result  
in burns.  
• If paper is jammed, remove the jammed paper so that  
any pieces of paper do not remain inside the machine  
according to the displayed message. Also, do not put your  
hand in an area other than indicated areas, as this may  
result in personal injuries or burns.  
- There are burn marks on the power plug.  
- The blade on the power plug is deformed or broken.  
- The power is turned OFF or ON when bending the power  
cord.  
• When removing jammed paper or replacing a toner  
cartridge, be careful not to get any toner on your hands or  
clothing, as this will dirty your hands or clothing. If toner  
gets on your hands or clothing, wash them immediately  
with cold water. Washing with warm water sets the toner,  
making it impossible to remove the toner stains.  
• When removing jammed paper, be careful not to allow the  
toner on the paper to scatter. The toner may get into your  
eyes or mouth. If toner gets into your eyes or mouth, wash  
them immediately with cold water and consult a physician.  
- The coating of the power cord is damaged, cracked, or  
dented.  
- A part of the power cord becomes hot.  
• Check regularly that the power cord and plug are not  
handled in the following manner. Failure to do so can result  
in a fire or electrical shock.  
- The power connector is loosened.  
- Stress is being applied to the power cord by a heavy  
object or by fixing it with staples.  
• When loading paper or removing jammed documents or  
paper, be careful not to cut your hands with the edges of  
the paper.  
- The power plug is loosened.  
- The power cord is tied in a bundle.  
• When removing a toner cartridge, remove the toner  
cartridge carefully so as to prevent the toner from  
scattering and getting into your eyes or mouth. If toner gets  
into your eyes or mouth, wash them immediately with cold  
water and consult a physician.  
- A part of the power cord is put in an aisle.  
- The power cord is put in front of the heating appliance.  
• Do not attempt to disassemble the toner cartridge. The  
toner may scatter and get into your eyes or mouth. If toner  
gets into your eyes or mouth, wash them immediately with  
cold water and consult a physician.  
• If toner leaks from the toner cartridge, be careful not to  
inhale the toner or allow it to come into direct contact with  
your skin. If the toner comes into contact with your skin,  
wash with soap. If the skin becomes irritated or you inhale  
the toner, consult a physician immediately.  
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Consumables  
WARNING  
• Do not dispose of used toner cartridges in open flames. This  
may cause the toner to ignite, resulting in burns or fire.  
• Do not store toner cartridges or paper in a location exposed  
to open flames. This may cause the toner or paper to ignite,  
resulting in burns or fire.  
• When disposing of a toner cartridge, place the toner  
cartridge into a bag to prevent the toner from scattering,  
and then dispose of the toner cartridge according to local  
regulations.  
CAUTION  
• Keep the toner cartridges and other consumables out of  
the reach of small children. If the toner or other parts are  
ingested, consult a physician immediately.  
• Do not attempt to disassemble the toner cartridge. The  
toner may scatter and get into your eyes or mouth. If toner  
gets into your eyes or mouth, wash them immediately with  
cold water and consult a physician.  
• If toner leaks from the toner cartridge, be careful not to  
inhale the toner or allow it to come into direct contact with  
your skin. If the toner comes into contact with your skin,  
wash with soap. If the skin becomes irritated or you inhale  
the toner, consult a physician immediately.  
• Do not pull out the sealing tape forcefully or stop at  
midpoint, as this may cause toner to spill out. If toner gets  
into your eyes or mouth, wash them immediately with cold  
water and consult a physician.  
Others  
WARNING  
• If you are using a cardiac pacemaker  
This machine generates a low level magnetic field. If you  
use a cardiac pacemaker and feel abnormalities, please  
move away from this machine and consult your physician  
immediately.  
ix  
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Installation Requirements and Handling  
In order to use this machine in a safe and trouble-free manner, install the machine in a place that fulfills the following conditions.  
Also, read the remarks carefully.  
Temperature and Humidity Conditions  
Installation Requirements  
• Temperature range: 50 to 86°F (10 to 30°C)  
• A location with sufficient space  
• Humidity range: 20 to 80 % RH (no condensation)  
• A location with good ventilation  
• A location with a flat, even surface  
• A location able to fully support the weight of the machine  
IMPORTANT  
Protecting the machine from condensation  
IMPORTANT  
• To prevent condensation from forming inside the machine  
in the following cases, let the machine adjust to the  
ambient temperature and humidity for at least two hours  
before use.  
Do not install the machine in the following locations, as  
this may result in damage to the machine.  
• A location subject to dramatic changes in temperature or  
humidity  
• A location subject to condensation  
- When the room where the machine is installed is heated  
rapidly  
- When the machine is moved from a cool or dry location  
to a hot or humid location  
• If water droplets (condensation) form inside the machine,  
this can result in paper jams or poor print quality.  
• A poorly ventilated location  
(If you use the machine for a long time or to perform a large  
amount of printing in a poorly ventilated room, the ozone  
or other odors generated by the machine may create an  
uncomfortable working environment. In addition, chemical  
particles are dispersed during printing; therefore, it is  
important to provide adequate ventilation.)  
• A location near equipment that generates magnetic or  
electromagnetic waves  
• A laboratory or location where chemical reactions occur  
• A location exposed to salt air, corrosive gases, or toxic gases  
When using an ultrasonic humidifier  
When you are using an ultrasonic humidifier, it is therefore  
recommended that you use purified water or other water that  
is free of impurities.  
If you use tap water or well water, impurities in the water will  
be dispersed through the air. This can be trapped inside the  
machine, causing degradation in print quality.  
• A location, such as on a carpet or mat, that may warp from  
the weight of the machine or where the machine is liable  
to sink.  
Power Supply Requirements  
120 to 127 V, 60 Hz  
Installation Space  
Required installation space  
IMPORTANT  
Precautions when connecting the power cord  
• Do not connect this machine to an uninterruptible power  
source.  
• Use an AC power outlet exclusively for the machine. Do not  
use the other sockets of the AC power outlet.  
• Do not plug the power plug into the auxiliary outlet on a  
computer.  
31 5/8" (804 mm)  
4" (100 mm)  
4" (100 mm)  
Feeder  
cover  
Feeder  
cover  
4"  
4"  
30"  
(763 mm)  
(100 mm)  
(100 mm)  
24 7/8"  
(631 mm)  
Paper  
cassette  
Do not use the same AC power outlet for both the machine  
and any of the following equipment.  
4" (100 mm)  
- Copy machine  
- Air conditioner  
- Shredder  
- Equipment that consumes a large amount of electricity  
- Equipment that generates electrical noise  
• When unplugging the power cord, keep interval of 5  
seconds or more before plugging it again.  
Miscellaneous precautions  
• The maximum power consumption of the machine is  
1,090 W or less.  
• Electrical noise or a dramatic drop in supplied voltage may  
cause the machine or computer to operate incorrectly or  
lose data.  
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Maintenance and Inspections  
IMPORTANT  
• Follow the instructions in the caution label attached to this  
machine.  
• Avoid shaking or applying a shock to this machine.  
• To prevent a paper jam, do not turn the power ON/OFF,  
open/close the operation panel or rear cover, and load/  
unload paper in the middle of printing operation.  
• Be sure to remove the toner cartridge from the machine  
when transporting the machine to a distance.  
• To avoid exposing the toner cartridge to light, place it in the  
protective bag included with this machine or wrap it in a  
thick cloth.  
• Clean this machine regularly. If this machine becomes  
dusty, it may operate improperly.  
• The repairing parts and toner cartridges for the machine  
will be available for at least seven (7) years after production  
of this machine model has been discontinued.  
Customer Support  
Customer Support (U.S.A.)  
Your machine is designed with the latest technology to  
provide trouble-free operation. If you encounter a problem  
with the machine’s operation, try to solve it by using the  
information in Chapter 9. If you cannot solve the problem  
or if you think your machine needs servicing, contact Canon  
Customer Care Center at 1-800-OK-CANON between the hours  
of 8:00 A.M. to 8:00 P.M. EST Monday through Friday. On-line  
support for 24 hours is also available at the website.  
http://www.canontechsupport.com/  
Customer Support (Canada)  
Canon Canada Inc., offers a full range of customer technical  
support options*:  
• For step-by-step troubleshooting, e-mail technical support,  
the latest driver or document downloads, and answers to  
frequently asked questions, visit http://www.canon.ca/  
• Free live technical support 9 A.M. to 8 P.M. EST Monday  
through Friday (excluding holidays) for products still under  
warranty 1-800-OK-CANON  
• For the location of the authorized service facility nearest  
you, visit http://www.canon.ca/ or 1-800-OK-CANON  
• If the problem cannot be corrected by using one of the  
above technical support options, repair options are  
available at the time of your call to the live technical  
support number above or via the website at  
http://www.canon.ca/  
* Support program specifics are subject to change without notice.  
xi  
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Legal Notices  
(2) Rights holders of the SOFTWARE retain in all respects the  
title, ownership and intellectual property rights in and to  
the SOFTWARE. Except as expressly provided herein, no  
license or right, expressed or implied, is hereby conveyed or  
granted by rights holders of the SOFTWARE to you for any  
intellectual property of rights holders of the SOFTWARE.  
International ENERGY STAR Program  
As an ENERGY STAR® Partner, Canon U.S.A., Inc. has  
determined that this product meets the ENERGY  
STAR Program for energy efficiency.  
The International ENERGY STAR Office Equipment  
Program is an international program that promotes  
energy saving through the use of computers and  
other office equipment.  
(3) You may use the SOFTWARE solely for use with the  
PRODUCT.  
The program backs the development and  
dissemination of products with functions that  
effectively reduce energy consumption. It is an  
open system in which business proprietors can  
participate voluntarily.  
The targeted products are office equipment, such  
as computers, displays, printers, facsimiles, and  
copiers. The standards and logos are uniform  
among participating nations.  
(4) You may not assign, sublicense, market, distribute, or  
transfer the SOFTWARE to any third party without prior  
written consent of rights holders of the SOFTWARE.  
(5) Notwithstanding the foregoing, you may transfer the  
SOFTWARE only when (a) you assign to a transferee all of  
your rights to the PRODUCT and all rights and obligations  
under the conditions governing the SOFTWARE and  
PRODUCT and (b) such transferee agrees in writing to be  
bound by all these conditions.  
IPv6 Ready Logo  
(6) You may not decrypt, decompile, reverse engineer,  
disassemble or otherwise reduce the code of the  
SOFTWARE to human readable form.  
The protocol stack included in this machine has  
obtained the IPv6 Ready Logo Phase-1 established  
by the IPv6 Forum.  
(7) You may not modify, adapt, translate, rent, lease or loan  
the SOFTWARE or create derivative works based on the  
SOFTWARE.  
(8) You are not entitled to remove or make separate copies of  
the SOFTWARE from the PRODUCT.  
Trademarks  
(9) The human-readable portion (the source code) of the  
SOFTWARE is not licensed to you.  
Canon, the Canon logo, and imageCLASS are registered  
trademarks of Canon Inc. in the United States and may also be  
trademarks or registered trademarks in other countries.  
Apple, Mac OS, and Macintosh are trademarks or registered  
trademarks of Apple Inc. in the U.S. and/or other countries.  
Microsoft, Windows and Windows Vista are either trademarks  
or registered trademarks of Microsoft Corporation in the  
United States and/or other countries.  
B. Notwithstanding A above, in case any other license  
conditions accompany third-party software modules, these  
software modules are subject to these other conditions, as  
well.  
ACCEPTANCE  
THE TERMS OF THIS THIRD PARTY SOFTWARE STATED HERE  
OR IN RELATED WARRANTY PROVISIONS SHALL BE DEEMED  
ACCEPTED UPON YOUR USE OF THE PRODUCT FOR ONE OR  
MORE OF ITS NORMAL PURPOSES, IF THERE HAS BEEN NO  
OTHER PRIOR EXPRESS ACCEPTANCE.  
THE TERMS OF THIS THIRD PARTY SOFTWARE GOVERN THE  
THIRD PARTY SOFTWARE AS DELIVERED WITH THE PRODUCT  
AND ALL UPDATED VERSIONS OF THE THIRD PARTY SOFTWARE  
PROVIDED UNDER MAINTENANCE AGREEMENTS OR OTHER  
SERVICE ARRANGEMENTS FOR THE PRODUCT WITH CANON  
USA OR CANON CANADA OR THEIR RESPECTIVE AUTHORIZED  
SERVICE ORGANIZATIONS.  
All other product and brand names are registered trademarks,  
trademarks or service marks of their respective owners.  
Copyright  
© 2011 by Canon Inc. All rights reserved.  
No part of this publication may be reproduced, transmitted,  
transcribed, stored in a retrieval system, or translated into any  
language or computer language in any form or by any means,  
electronic, mechanical, magnetic, optical, chemical, manual, or  
otherwise, without the prior written permission of Canon Inc.  
The Software Subjected to Other Conditions  
Third Party Software  
A. This Canon product (the “PRODUCT”) includes third-party  
software modules. Use and distribution of these software  
modules (the “SOFTWARE”) are subject to the conditions  
below.  
Please refer to eManual on a CD-ROM bundled with this  
product, for more detail and corresponding license conditions.  
(1) You agree that you will comply with any applicable export  
control laws, restrictions or regulations of the countries  
involved in the event that this product including the  
SOFTWARE is shipped, transferred or exported into any  
country.  
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This equipment has been tested and found to comply  
with the limits for a class B digital device, pursuant to Part  
15 of the FCC Rules. These limits are designed to provide  
reasonable protection against harmful interference in a  
residential installation. This equipment generates, uses and  
can radiate radio frequency energy and, if not installed and  
used in accordance with the instructions, may cause harmful  
interference to radio communications. However, there is  
no guarantee that interference will not occur in a particular  
installation. If this equipment does cause harmful interference  
to radio or television reception, which can be determined by  
turning the equipment off and on, the user is encouraged to  
try to correct the interference by one or more of the following  
measures:  
Disclaimers  
The information in this document is subject to change without  
notice.  
CANON INC. MAKES NO WARRANTY OF ANY KIND WITH  
REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED,  
EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT  
LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY,  
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE  
OF USE OR NON-INFRINGEMENT. CANON INC. SHALL NOT BE  
LIABLE FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL  
DAMAGES OF ANY NATURE, OR LOSSES OR EXPENSES  
RESULTING FROM THE USE OF THIS MATERIAL.  
• Reorient or relocate the receiving antenna.  
• Increase the separation between the equipment and  
receiver.  
• Connect the equipment to an outlet on a circuit different  
from that to which the receiver is connected.  
• Consult the dealer or an experienced radio/TV technician  
for help.  
For CA, USA only  
Included battery contains Perchlorate Material - special  
handling may apply.  
See http://www.dtsc.ca.gov/hazardouswaste/perchlorate/ for  
details.  
Use of shielded cable is required to comply with class B limits  
in Subpart B of Part 15 of the FCC Rules. Do not make any  
changes or modifications to the equipment unless otherwise  
specified in this manual. If you make such changes or  
modifications, you could be required to stop operation of the  
equipment.  
Legal Limitations on the Usage of Your Product and the Use of Images  
Using your product to scan, print or otherwise reproduce  
certain documents, and the use of such images as scanned,  
printed or otherwise reproduced by your product, may be  
prohibited by law and may result in criminal and/or civil  
liability.  
A non-exhaustive list of these documents is set forth below.  
This list is intended to be a guide only. If you are uncertain  
about the legality of using your product to scan, print or  
otherwise reproduce any particular document, and/or of the  
use of the images scanned, printed or otherwise reproduced,  
you should consult in advance with your legal advisor for  
guidance.  
Canon U.S.A., Inc.  
One Canon Plaza, Lake Success, NY 11042, U.S.A.  
TEL No. 1-800-OK-CANON  
• Paper Money  
• Money Orders  
• Certificates of Deposit  
• Postage Stamps (canceled or uncanceled)  
• Identifying Badges or Insignias  
• Selective Service or Draft Papers  
• Checks or Drafts Issued by Governmental Agencies  
• Motor Vehicle Licenses and Certificates of Title  
• Travelers Checks  
• Food Stamps  
• Passports  
• Immigration Papers  
• Internal Revenue Stamps (canceled or uncanceled)  
• Bonds or Other Certificates of Indebtedness  
• Stock Certificates  
• Copyrighted Works/Works of Art without Permission of  
Copyright Owner  
FCC (Federal Communications Commission)  
imageCLASS D550: F159400  
This device complies with Part 15 of the FCC Rules. Operation  
is subject to the following two conditions:  
(1) This device may not cause harmful interference, and  
(2) This device must accept any interference received,  
including interference that may cause undesired operation.  
xiii  
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Laser Safety  
This machine complies with 21 CFR Chapter 1 Subchapter J as  
a Class 1 laser product under the U.S. Department of Health  
and Human Services (DHHS) Radiation Performance Standard  
according to the Radiation Control for Health and Safety  
Act of 1968. This means that the machine does not produce  
hazardous radiation.  
Since radiation emitted inside the machine is completely  
confined within protective housings and external covers, the  
laser beam cannot escape from the machine during any phase  
of user operation.  
CDRH Regulations  
The Center for Devices and Radiological Health (CDRH) of the  
U.S. Food and Drug Administration implemented regulations  
for laser products on August 2, 1976. These regulations  
apply to laser products manufactured from August 1, 1976.  
Compliance is mandatory for products marketed in the United  
States.  
CAUTION  
Use of controls, adjustments, or performance of procedures  
other than those specified in this manual may result in  
hazardous radiation exposure.  
The label is attached to the laser scanner machine inside the  
machine and is not in a user access area.  
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Names and Functions on Each Part of the Machine  
This section describes the parts and functions of the machine.  
Front Side  
(10)  
(4)  
(5)  
(6)  
(1)  
(2)  
(14)  
(7)  
(8)  
(11)  
(12)  
(13)  
(9)  
(3)  
(15)  
(1) Document guides  
(9) Paper cassette  
Adjust to the width of the document.  
Load paper here.  
(2) Feeder cover  
Open this cover to clear paper jams.  
(10) Feeder  
The feeder can automatically scan documents continuously.  
(3) Lift handles  
Hold this handle to lift or transport the machine.  
(11) Scanning area  
Scans documents from the feeder.  
(4) Tray extension  
Pull out the tray extension when the paper is hanging out of the  
(12) Output tray extension  
document feeder tray such as Legal size paper.  
Extends the tray for large paper sizes.  
(5) Document feeder tray  
(13) Paper stopper  
Place documents here.  
Prevents paper from falling from the output tray.  
(6) Document return tray  
(14) Platen glass  
Documents are returned here.  
Place a document here.  
(7) Operation panel  
(15) Ventilation slots  
Controls the machine using this panel.  
Allows inside of the machine to cool down.  
Leave enough space around the machine to allow heat to  
escape sufficiently.  
(8) Output tray  
Copies and printed documents are output here.  
1-2  
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Back Side  
(3)  
(1)  
(2)  
(4)  
(5)  
(1) Rating label  
(4) Power switch  
The average values of the required voltage and current are  
Turn the power ON or OFF.  
specified.  
(5) Power socket  
(2) Rear cover  
Connect the power cord.  
Open this cover to clear paper jams.  
(3) USB port  
Connect to a computer via a USB cable.  
Interior  
(1)  
(2)  
(3)  
(4)  
(5)  
(1) Scanning platform  
(4) Toner guides  
Open this platform to replace the toner cartridge or clear paper  
When inserting the toner cartridge, fit the protrusions on the  
jams.  
toner cartridge into these guides.  
(2) Toner cover  
(5) Transfer roller  
Open this cover to replace the toner cartridge or clear paper  
Transfers toner onto paper.  
jams.  
(3) Paper exit guide  
Open this guide to clear paper jams.  
1-3  
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Multi-purpose Tray  
(1)  
(1) Paper guides  
Adjust to the width of the paper.  
Paper Cassette  
(2)  
(1)  
(1) Dust cover  
(2) Paper guides  
Protects paper in the paper cassette from dirt and dust.  
Adjust the paper guides to the paper.  
1-4  
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Operation Panel  
(4)  
(1)  
(5)  
(6)  
(2)  
(3)  
Mode switching keys  
Press to switch the mode to copy or scan.  
(1)  
(2)  
[Menu] key  
Press to specify or register various settings.  
[Paper Settings] key  
[Status Monitor/Cancel] key  
Press to specify paper size and type for the paper cassette or multi-purpose tray.  
Press to view or cancel jobs. You can also check the status of the machine.  
During normal operation, displays messages and prompts. When adjusting the settings,  
displays your selections, text, and numbers.  
LCD  
(3)  
[Reset] key  
[Back] key  
Press to reset the settings. (Press to reset the copy or scan mode to the standard mode.)  
Press to return to the previous screen.  
Press to scroll up or to increase a value.  
[
[
[
[
] key  
] key  
] key  
] key  
Press to scroll down or to decrease a value.  
(4)  
Press to return to the previous screen or move the cursor to the left.  
Press to proceed to the next screen or move the cursor to the right.  
Press to confirm an action or setting.  
[OK] key  
Press to manually set or cancel the Sleep mode. The Energy Saver light will be green when  
in Sleep mode.  
[Energy Saver] key  
(5)  
(6)  
[Stop] key  
[Start] key  
Press to cancel jobs.  
Press to start copying or scanning.  
The indicator blinks while processing jobs and remains lit when jobs are waiting in  
memory.  
[Processing/Data] indicator  
[Error] indicator  
The indicator blinks when an error occurs.  
1-5  
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LCD (Standby Mode)  
This section describes the following screens.  
• Copy Mode  
• Scan Mode  
NOTE  
Display of the standby mode  
You can change the standby display which appears when the  
power switch is turned ON.  
e-Manual Basic Operation Customizing Display  
Settings Setting the Default Screen  
When the machine is idle for 2 minutes, the display returns to  
standby mode.  
e-Manual Basic Operation Customizing Timer Settings  
Specifying the Auto Reset Timer  
Copy Mode  
When using the copy function, press [  
to the standby display.  
] to switch  
Copy: Press Start01  
1
100%  
LTR  
No. of Copies: 01  
+
Density: 0  
-
Original Type: Text...  
When the copy mode screen is displayed, you can select  
items by pressing [ ] or [ ].  
The currently selected item will be highlighted with a black  
background, and pressing [OK] will advance to the next  
screen.  
Copy: Press Start01  
1
100%  
LTR  
No. of Copies: 01  
+
Density: 0  
-
Original Type: Text...  
Scan Mode  
When using the scan function, press [  
to the standby display.  
] to switch  
When the scan mode screen is displayed, you can select  
items by pressing [ ] or [ ].  
The currently selected item will be highlighted with a black  
background, and pressing [OK] will advance to the next  
screen.  
Select the scan type.  
Computer  
Remote Scanner  
1-6  
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Navigating the Menu  
This section describes how to navigate the menu and specify  
values on the menu screen.  
Scrolling Through Menu Items  
The scrollbar at the right side of the screen indicates that  
more items are available.  
Keys to be used for this operation  
To select an item that is not shown on the screen, press [  
or [ ] to scroll through menu items.  
The currently selected item is highlighted with a black  
background.  
]
Menu  
Menu  
Preferences  
Timer Settings  
Copy Settings  
Adjustment/Maintena...  
Back  
OK  
Entering the Menu Screen  
Selecting a Menu Item  
Press [OK] to select a highlighted menu.  
Press [  
] (Menu) to enter the menu screen.  
If there are submenus available, you can also press [ ] to  
select the item and proceed to the next screen.  
You can return to the previous screen by pressing [  
(Back) or [ ].  
]
Menu  
Preferences  
Timer Settings  
Copy Settings  
Adjustment/Maintena...  
[OK] or [Ź]  
[Back] or [Ż]  
Timer Settings  
Time & Date Settings  
Sleep Timer  
Auto Reset Timer  
Screen After Auto R...  
1-7  
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Specifying values using the navigation keys  
Specifying values  
Situation  
Screen example  
Procedure  
Correct Density  
-
When moving through the bars to  
adjust levels such as density  
+
Press [ ] or [ ] to adjust the level.  
Press [ ] or [ ] to specify the value.  
Auto Reset Timer  
NOTE  
Available values  
When selecting a value to set a  
timer  
2
minutes  
You can specify any value shown in the parentheses at  
the bottom of the screen.  
(0=Off, 1-9)  
System Manager PIN  
*******  
<Apply>  
1 2 3 4 5 6 7 8 9 0  
<BS>  
Press [ ], [ ], [ ], or [ ] to select a number or  
character, and then press [OK] to enter the number or  
character.  
To clear a number or character, select <BS>, and then press  
[OK].  
When entering a series of numbers  
or letters such as PIN  
Confirming the input  
To confirm the input:  
• Press [OK].  
• When <Apply> appears on the display, press [ ] or [ ] to select <Apply>, and then press [OK].  
Returning to the Default Screen  
From the menu screen, press [  
menu screen and return to the default screen.  
NOTE  
If you press [  
] (Menu) to exit the  
] (Menu) before you press [OK]  
The specified settings will not be saved.  
1-8  
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Text Input Method  
Enter information (text, symbols, and numbers) into the  
machine using the following keys.  
4
5
Press [ ] or [ ] to select <4>, and then press  
[OK].  
Keys to be used for this operation  
System Manager PIN  
****  
<Apply>  
1 2 3 4 5 6 7 8 9 0  
<BS>  
Press [ ] or [ ] to select <Apply>, and then  
press [OK].  
OK  
The entry is applied.  
Entering text, symbols, and numbers  
Press [ ] or [ ] to select a character, symbol, or number,  
and then press [OK].  
Deleting text, symbols, and numbers  
Press [ ] to select <BS>, and then press [OK].  
Example: Enter <1234>.  
1
2
3
Press [ ] or [ ] to select <1>, and then press  
[OK].  
System Manager PIN  
*
<Apply>  
1 2 3 4 5 6 7 8 9 0  
<BS>  
Press [ ] or [ ] to select <2>, and then press  
[OK].  
System Manager PIN  
**  
<Apply>  
1 2 3 4 5 6 7 8 9 0  
<BS>  
Press [ ] or [ ] to select <3>, and then press  
[OK].  
System Manager PIN  
***  
<Apply>  
1 2 3 4 5 6 7 8 9 0  
<BS>  
1-9  
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Setting the Sleep Timer  
The machine returns to sleep mode automatically when it is  
idle for a specified length of time.  
4
Press [ ] or [ ] to specify the time, and then  
press [OK].  
Keys to be used for this operation  
*
We recommend that you use this option in the default setting.  
Menu  
Sleep Timer  
10 minutes  
(10-240)  
NOTE  
OK  
Specifying the auto sleep timer  
You may specify the auto sleep timer between <10> minutes and  
<240> minutes, in one minute interval. The default value for this  
setting is <10> minutes.  
1
2
Press [  
] (Menu).  
Press [ ] or [ ] to select <Timer Settings>, and  
then press [OK].  
5
Press [  
screen.  
] (Menu) to close the menu  
Menu  
Preferences  
Timer Settings  
Copy Settings  
Adjustment/Maintena...  
NOTE  
When entering sleep mode  
[
] (Energy Saver) will be lit green.  
To enter sleep mode manually  
3
Press [ ] or [ ] to select <Sleep Timer>, and  
then press [OK].  
Press [  
The machine does not enter the sleep mode, if you press  
] (Energy Saver) in 10 seconds after the machine resumes  
from the sleep mode.  
] (Energy Saver).  
*
[
Timer Settings  
Time & Date Settings  
Sleep Timer  
Auto Reset Timer  
Screen After Auto R...  
The machine will not enter sleep mode when  
the machine is in operation  
the Processing/Data indicator is lit or blinking  
a message appears on the display and the Error indicator blinks  
the machine is performing adjustment or cleaning  
there is a paper jam  
documents are set in the feeder  
The machine will wake from sleep mode when  
you press [  
a print job from a computer begins  
documents are set in the feeder  
the machine is connected to a computer via a USB cable  
] (Energy Saver)  
1-10  
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Setting the Current Date and Time  
Specify a display format for the date and time and set the  
current date and time.  
Settings  
Overview  
Operation  
The specified date and time are used for reports.  
Press [ ] or [ ] to select one of  
following display formats, and then  
press [OK].  
You can select a display format from  
the following three options.  
• MM/DD/YYYY  
Keys to be used for this operation  
Specifies  
the display  
format for  
dates.  
<Date  
Display  
Type>  
• DD/MM YYYY  
• YYYY MM/DD  
Press [ ] or [ ] to select a display  
format, and then press [OK].  
You can select a display format from  
the following two options.  
• 12 Hour (AM/PM)  
Specifies  
the display  
format for  
time.  
<12/24  
Hour  
Clock>  
OK  
• 24 Hour  
Enter the date and time, and then  
press [OK].  
Press [ ] or [ ] to switch between  
<AM> and <PM>.  
1
2
Press [  
] (Menu).  
Press [ ] or [ ] to select <Timer Settings>, and  
then press [OK].  
Specifies  
the current  
time and  
date.  
<Current  
Time  
Settings>  
Current Time Settings  
Menu  
Preferences  
01/01 2011 12:52 AM  
Timer Settings  
Copy Settings  
Adjustment/Maintena...  
To use daylight savings time,  
1. Press [ ] or [ ] to select <On>,  
and then press [OK].  
2. Specify the starting date of the  
daylight savings time.  
3
4
Press [ ] or [ ] to select <Time & Date Settings>,  
and then press [OK].  
- Press [ ] or [ ] to select  
<Month>, and then press [OK].  
- Select the starting month, and  
then press [OK].  
- Press [ ] or [ ] to select <Day>,  
and then press [OK].  
- Select the starting week, and then  
press [OK].  
- Select the starting day, and then  
press [OK].  
Timer Settings  
Time & Date Settings  
Sleep Timer  
Auto Reset Timer  
Screen After Auto R...  
Specifies  
the daylight  
savings  
<Daylight  
Savings>  
time.  
Press [ ] or [ ] to select a setting item, and then  
press [OK].  
- Press [ ] or [ ] to select  
<Apply>, and then press [OK].  
3. Repeat step 2 to specify the ending  
date.  
Time & Date Settings  
Date Display Type  
12/24 Hour Clock  
Current Time Settings  
Daylight Savings  
5
Press [  
screen.  
] (Menu) to close the menu  
1-11  
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1-12  
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Document Requirements  
Platen glass  
Feeder  
• Plain paper  
• Heavy paper  
• Photograph  
Plain paper  
Document type  
(Multi-page documents of the same size, thickness and  
weight/onepage documents)  
• Small documents (e.g., index cards)  
• Special types of paper (e.g., tracing paper, transparencies, etc.) *1  
• Booklet (Up to 3/4(20 mm) thickness)  
Maximum 8 1/2x 14(216 mm x 356 mm)  
Minimum 5 1/2x 5(140 mm x 127 mm)  
Size (W x L)  
Maximum 8 1/2x 11 3/4(215.9 mm x 297 mm)  
• 1-sided documents  
13.3 to 27.9 lb Bond (50 to 105 g/m²)  
• 2-sided documents  
16.0 to 27.9 lb Bond (60 to 105 g/m2)  
Maximum 50 sheets *2  
Weight  
Maximum 4.4 lb (2 kg)  
1 sheet  
Paper Capacity  
*1  
When copying transparent documents such as tracing paper or transparencies, use a piece of plain white paper to cover the document after  
placing it face-down on the platen glass.  
*2  
21 lb Bond (80 g/m2) paper  
IMPORTANT  
When placing document  
Place the document after glue, ink or correction fluid on the document is completely dry.  
To prevent paper jams in the feeder  
Do not use any of the following.  
Wrinkled or creased paper  
Carbon paper or carbon-backed paper  
Curled or rolled paper  
Coated paper  
Torn paper  
Onion skin or thin paper  
Documents with staples or paper clips attached  
Paper printed with a thermal transfer printer  
Transparency  
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Scanning Range  
Ensure your document’s text and graphics fall within the area specified in the following diagram.  
* Note that the margin widths listed below are rough standards and there may be slight variations in actual use.  
* The loading orientation of documents is as follows.  
- Platen glass: With the document facing down  
- Feeder: With the document loaded in the document feeder tray  
Copy  
Platen Glass  
Feeder  
1/4 in.  
(5 mm)  
1/4 in.  
(5 mm)  
1/4 in.  
(5 mm)  
1/4 in.  
(5 mm)  
1/4 in.  
1/4 in.  
(5 mm)  
(5 mm)  
1/4 in.  
1/4 in.  
(5 mm)  
(5 mm)  
Scan  
Platen Glass  
Feeder  
1/16 in.  
(1.5 mm)  
1/16 in.  
(1.5 mm)  
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Placing Documents  
This section describes placing the documents on the platen  
glass or loading them in the feeder.  
When scanning is complete, remove the document from the  
platen glass.  
Placing Documents on the Platen Glass  
CAUTION  
Precautions when closing the feeder  
1
2
3
Open the feeder.  
• Be careful not to get your fingers caught. This may  
cause personal injury.  
• Do not press down the feeder forcefully. This may  
damage the platen glass and cause personal injury.  
Loading Document in the Feeder  
1
Spread the document guides a little wider than  
the document width.  
Place a document face down.  
2
If loading large-sized documents, pull out the tray  
extension.  
Pull out the tray extension when the document is hanging out of  
the document feeder tray.  
Align the document with the appropriate paper  
size marks.  
If your document does not match any of the paper size marks, align  
the center of your document with the arrow mark.  
A4  
B4  
A5  
A5  
B4  
A4  
4
Close the feeder gently.  
The machine is ready to scan the document.  
2-4  
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3
4
Fan the document stack and align the edges of  
the pages.  
IMPORTANT  
Up to 50 documents can be loaded  
If more than 50 documents are loaded, paper jams may occur, or  
the documents may not be scanned.  
Thoroughly fan in  
small batches  
Align the edges on a  
flat surface a few times  
While scanning a document  
Do not add or remove documents.  
When scanning documents is complete  
Remove the documents from the document delivery tray to avoid  
paper jams.  
Avoid scanning the same document more than 30 times.  
When scanned repeatedly, documents can become folded or torn,  
which may cause paper jams.  
Be sure to align the document guides with the width of  
the paper  
Neatly place the documents face up.  
If the document guides are too loose or too tight, this may result  
in misfeeds or paper jams.  
Load the document under the load limit guides (A).  
Ensure that the paper stack does not exceed the load limit marks  
(B).  
Printouts may be askew depending on the printing environment.  
Properly load paper to reduce the symptom.  
(A)  
(B)  
5
Align the document guides to fit the width of the  
document.  
The machine is ready to scan the document.  
2-5  
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Paper Requirements  
Paper Size  
The available paper sizes are as follows.  
: Available  
: Not available  
Paper source  
Paper size  
Paper cassette  
Multi-purpose tray  
A4 (8 1/4x 11 3/4(210 mm x 297 mm)) *1  
B5 (7 1/8x 10 1/8(182 mm x 257 mm))  
A5 (5 7/8x 8 1/4(148 mm x 210 mm))  
Legal (8 1/2x 14(216 mm x 356 mm)) *1  
Letter (8 1/2x 11(216 mm x 279 mm)) *1  
Statement (5 1/2x 8 1/2(140 mm x 216 mm))  
Executive (7 1/4x 10 1/2(184 mm x 267 mm))  
Officio (8 1/2x 12 1/2(216 mm x 318 mm)) *1  
B-officio (8 1/2x 14(216 mm x 355 mm)) *1  
M-officio (8 1/2x 13 3/8(216 mm x 341 mm)) *1  
Government - Letter (8x 10 1/2(203 mm x 267 mm))  
Government - Legal (8x 13(203 mm x 330 mm))  
Foolscap (8 1/2x 13(216 mm x 330 mm)) *1  
A-foolscap (8 1/8x 13 3/8(206 mm x 338 mm))  
Envelope COM10 (4 1/8x 9 1/2(104.7 mm x 241.3 mm)) *2  
Envelope Monarch (3 7/8x 7 1/2”(98.4 mm x 190.5 mm)) *2  
Envelope C5 (6 3/8x 9(162 mm x 229 mm)) *2  
Envelope B5 (6 7/8x 9 7/8(176 mm x 250 mm)) *2  
Envelope DL (4 3/8x 8 5/8(110 mm x 220 mm)) *2  
Index Card (3x 5(76 mm x 127 mm))  
*3  
*4  
Custom Paper Size  
*1  
Auto 2-sided print is available.  
Use envelopes with the flap closed.  
*2  
*3  
You can load paper of the following custom paper sizes.  
* Width 3to 8 1/2(76.2 to 216 mm); Length 8 1/4to 14(210 to 356 mm)  
You can load paper of the following custom paper sizes.  
* Width 3to 8 1/2(76.2 to 216 mm); Length 5to 14(127 to 356 mm)  
*4  
NOTE  
Default paper size  
The default paper size is Letter. If you use a different paper size, change the paper size settings.  
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Paper Type  
The available paper types are as follows.  
Paper Source  
Paper Type  
Printer Driver Setting  
Paper Capacity  
(Paper Cassette)  
Paper Capacity  
(Multi-purpose Tray)  
16 to 21 lb Bond (60 to 80 g/m²)  
250 sheets  
[Plain Paper]  
Plain paper *1  
Heavy paper  
1 sheet  
[Plain Paper L]*2  
21 to 24 lb Bond (80 to 90 g/m²)  
24 to 28 lb Bond (90 to 105 g/m²)  
28 to 32 lb Bond (105 to 120 g/m²)  
45 to 60 lb Cover (120 to 163 g/m²)  
16 to 24 lb Bond (60 to 90 g/m²)  
24 to 32 lb Bond (90 to 120 g/m²)  
45 to 60 lb Bond (120 to 163 g/m²)  
16 to 21 lb Bond (60 to 80 g/m²)  
16 to 21 lb Bond (60 to 80 g/m²)  
170 sheets  
170 sheets  
100 sheets  
100 sheets  
100 sheets  
100 sheets  
100 sheets  
250 sheets  
250 sheets  
50 sheets  
1 sheet  
1 sheet  
1 sheet  
1 sheet  
1 sheet  
1 sheet  
1 sheet  
1 sheet  
1 sheet  
1 sheet  
1 sheet  
1 envelope  
[Heavy Paper 1]  
[Heavy Paper 2]  
[Rough Paper 1]  
[Rough Paper 2]  
[Rough Paper 3]  
[Recycled Paper]  
[Color Paper]  
[Transparency]  
[Labels]  
Rough paper  
Recycled paper*1  
Color paper *1  
Transparency *3  
Label  
100 sheets  
Not available  
20 envelopes  
Index Card  
Envelope *4  
[Index Card]  
[Envelope]  
*1  
Auto 2-sided print is available.  
*2  
If printed paper curls when [Plain Paper] is selected, set paper type to [Plain Paper L]. However, the toner fixation may be not as good when  
[Plain Paper L] is set.  
Use only the transparencies designed for laser printers.  
*3  
*4  
You can set Envelope Monarch only in the multi-purpose tray.  
To prevent paper jams, do not use the following types of paper.  
CAUTION  
Wrinkled or creased paper  
Curled or rolled paper  
If you print on damp paper  
Torn paper  
The following problems may occur.  
Damp paper  
Steam is emitted from the printer output  
area.  
Water droplets form on the back side of  
the operation panel and in the output  
area.  
Very thin paper  
Paper printed with a thermal transfer printer (Do not copy on the reverse side.)  
The following types of paper do not print well:  
Because moisture in the paper is evaporating  
due to the heat generated when toner fixes,  
this is not a malfunction. (This is likely to  
occur when the room temperature is low.)  
Highly textured paper  
Very smooth paper  
Glossy paper  
If you smell a burnt odor, however,  
immediately turn OFF the machine, unplug  
the power plug from the AC power outlet,  
and then contact your local authorized  
Canon dealer or the Canon help line.  
Continued use can result in a fire or electrical  
shock.  
Make sure the paper is free from dust, lint, and oil stains.  
Make sure to test paper before purchasing large quantities.  
Store all paper wrapped and on a flat surface until ready  
for use. Keep opened packs in their original packaging in a cool,  
dry location.  
Store paper at 64.4 to 75.2°F (18 to 24°C), 40 % to 60 % RH.  
2-7  
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Printable Range  
The shaded area indicates the approximate printable area of A4 paper. Note that the margin widths listed below are rough  
standards and there may be slight variations in actual use.  
1/4 in.  
1/4 in.  
(5 mm)  
(5 mm)  
1/4 in.  
(5 mm)  
1/4 in.  
(5 mm)  
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Loading Paper  
3
Gently load the paper into the paper cassette  
with the print side face up, until the edge of the  
paper stack meets the back of the paper cassette.  
This section describes how to load paper in the paper cassette  
and the multi-purpose tray.  
NOTE  
Ensure that the paper stack does not exceed the load limit guides  
(A).  
If you use paper of a different size or type  
The default paper size/type is set to <Letter> and <Plain (16 lb  
Bond-24 lb Bond)> in the setting menu. If you use a different paper  
size or paper type, you need to change the paper settings.  
(A)  
In the Paper Cassette  
Before loading paper in the paper cassette, see“Precautions  
1
Lift the dust cover.  
When loading envelopes  
(1) Close the envelope flap.  
2
Spread the paper guides a little wider than the  
paper size.  
(2) Place the stack of envelopes on a flat surface, flatten them to  
release any remaining air, and ensure that the edges are pressed  
tightly.  
* If you want to change the size of the paper to be loaded, be  
sure to register the paper size in “Setting a Paper Size and Type”  
2-9  
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6
Close the dust cover.  
(3) Loosen any stiff corners of the envelopes and flatten curls as  
shown in the figure.  
When loading paper that is longer than the length of the  
paper cassette  
Lift the dust cover extension.  
(4) Align the edges of the envelopes on a flat surface.  
7
Pull out the output tray extension, and then lift  
the paper stopper.  
(2)  
(5) Gently load the envelopes into the paper cassette with the print  
side face up, until the edge of the envelope stack meets the  
back of the paper cassette.  
4
5
Adjust the paper guides to the width of the paper.  
(1)  
8
Specify the loaded paper size and type.  
Adjust the paper guide to the length of the paper.  
2-10  
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3
4
Adjust the paper guides to the paper.  
In the Multi-Purpose Tray  
Before loading paper in the multi-purpose tray, see  
Use the multi-purpose tray when you want to copy or print on  
a paper that is different from what is in the paper cassette.  
You can load a single sheet of paper in the multi-purpose tray.  
1
2
Spread the paper guides a little wider than the  
paper.  
Pull out the output tray extension, and then lift  
the paper stopper.  
(2)  
Gently insert the paper into the multi-purpose  
tray with the print side face up.  
(1)  
Ensure that the paper stack does not exceed the load limit guides  
(A).  
5
Specify the loaded paper size and type.  
When loading envelopes  
(1) Close the envelope flap.  
(2) Loosen any stiff corners of the envelope and flatten curls as  
shown in the figure.  
(3) Gently insert the envelope into the multi-purpose tray with the  
print side face up.  
2-11  
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Precautions when Loading Paper  
Paper Loading Capacity  
CAUTION  
Be careful when handling paper  
Handle paper carefully not to cut your hands with the edges  
of the paper.  
Precautions when inserting the paper cassette  
Be careful not to catch your fingers.  
(A)  
(B)  
IMPORTANT  
Be sure to align the paper guides with the width of the  
paper.  
If the paper guides are too loose or too tight, this may result in  
misfeeds or paper jams.  
Printouts may be askew depending on the printing environment.  
Properly load paper to reduce the symptom.  
Paper source  
(A)  
Multi-purpose  
tray  
Paper type  
(B)  
Paper cassette  
When using paper that has been poorly cut  
If you use paper that has been poorly cut, multiple sheets of paper  
may be fed at once. In this case, fan the paper thoroughly, and then  
align the edges of the stack properly on a hard, flat surface.  
Plain paper (Ex. 21 lb  
Bond (80 g/m²))  
1 sheet  
1 sheet  
1 sheet  
Approx. 250 sheets  
Approx. 170 sheets  
Approx. 100 sheets  
Heavy paper (Ex. 25  
lb Bond (91 g/m²))  
Do not exceed the load limit mark when loading paper.  
Ensure that the paper stack does not exceed the line of the load  
limit mark. If the paper stack exceeds the load limit mark lines, this  
may result in misfeeds.  
Heavy paper (Ex. 34  
lb Bond (128 g/m²))  
Transparency  
Label  
1 sheet  
1 sheet  
Approx. 50 sheets  
Approx. 100 sheets  
When printing on envelopes  
Load envelopes with the front side (non-glued side) facing up. You  
cannot print on the reverse side of envelopes.  
Also, be sure to close the flap before loading envelopes.  
Approx. 20  
envelopes  
Envelope  
1 envelope  
NOTE  
Detailed information about usable paper  
Size abbreviation on the paper guides of the paper  
cassette  
Paper size  
Paper guide  
Legal  
Letter  
LGL  
LTR  
Executive  
EXEC  
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Printing on Envelopes  
Paper Loading Orientation  
Load envelopes with the front side (non-glued side) facing  
up as follows.  
(
: Feeding direction)  
NOTE  
Paper loading orientation when loading in the multi-  
purpose tray  
Paper loading orientation for the multi-purpose tray is same as  
which for the paper cassette.  
Envelope, No.10, DL, ISO-C5  
Load the envelopes so that the flap is toward the left of the  
paper cassette when they are viewed from the front.  
Close the flap and  
load the envelope.  
When printing paper with a letterhead or logo  
(previously printed paper)  
Load the paper as shown below.  
(
: Feeding direction)  
Portrait layout  
Landscape layout  
Envelope ISO-B5  
Load the envelopes so that the flap is toward the back of  
the paper cassette when they are viewed from the front.  
1-sided  
printing *1  
(with the printed side (with the printed side  
face up)  
face up)  
Close the flap and  
load the envelope.  
1-sided  
printing *2  
(with the printed side  
face down)  
(with the printed side  
face down)  
Automatic  
2-sided  
printing  
(with the front side  
face down)  
(with the front side  
face down)  
*1  
*2  
When <Paper Feed Method Switch> is set to <Print Speed  
Priority> (the default setting)  
When <Paper Feed Method Switch> is set to <Print Side Priority>  
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Setting a Paper Size and Type  
Whenever you change the paper size and type loaded in the  
cassette or tray, follow the procedure in this section to adjust  
the paper size and type settings.  
Setting a Custom Paper Size  
To use custom paper, you must specify a paper size and type.  
Keys to be used for this operation  
IMPORTANT  
If the setting is different from the size of the loaded  
Paper Settings  
paper  
An error message appears, or printing is not performed correctly.  
Keys to be used for this operation  
Paper Settings  
OK  
1
Press [  
] (Paper Settings).  
2
Press [ ] or [ ] to select <MP Tray> or  
<Drawer 1>, and then press [OK].  
OK  
Paper Settings  
MP Tray  
1
2
Press [  
] (Paper Settings).  
1
Drawer 1  
Press [ ] or [ ] to select <MP Tray> or  
<Drawer 1>, and then press [OK].  
Paper Settings  
MP Tray  
3
Press [ ] or [ ] to select <Custom Size>, and  
then press [OK].  
1
Drawer 1  
Paper Size  
A4  
A5  
B5  
3
Press [ ] or [ ] to select a paper size, and then  
press [OK].  
Custom Size  
*
When registering the custom paper, see“Setting a Custom Paper  
Paper Size  
LTR  
LGL  
STMT  
EXEC  
4
5
Press [ ] or [ ] to select a paper type, and then  
press [OK].  
Paper Type  
Plain (16 lb Bond-24  
Plain L (16 lb Bond...  
Recycled  
Color  
Press [  
] (Paper Settings) to close  
<Paper Settings> screen.  
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4
Specifies the size of <X> direction and <Y>  
direction.  
(1) Press [ ] or [ ] to select the direction, and then press [OK].  
Specify Size  
<Apply>  
X: 0"  
X
Y
Y: 0"  
(2) Press [ ] or [ ] to specify the size, and then press [OK].  
You can also enter values using the numeric keys.  
Set Length for X  
3
"
(3-8_1/2)  
(3) Press [ ] or [ ] to select <Apply>, and then press [OK].  
Specify Size  
<Apply>  
X: 3"  
X
Y
Y: 8_1/4"  
5
6
Press [ ] or [ ] to select a paper type, and then  
press [OK].  
Paper Type  
Plain (16 lb Bond-24  
Plain L (16 lb Bond...  
Recycled  
Color  
Press [  
] (Paper Settings) to close <Paper  
Settings> screen.  
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Selecting Print Side  
You can specify whether to match the sides to be printed for  
2-sided printing and 1-sided printing.  
Depending on the setting for this item, the side to be printed  
changes. When using previously printed paper, read “Paper  
Loading Orientation(P.2-13) thoroughly to load the paper in  
the proper orientation.  
1
2
Press [  
] (Menu).  
Press [ ] or [ ] to select <Preferences>, and  
then press [OK].  
Menu  
Preferences  
When setting this item to <Print Speed  
Priority> (the default setting)  
Timer Settings  
Copy Settings  
Adjustment/Maintena...  
Because the sides to be printed for 2-sided printing and  
1-sided printing are different, the printing sides do not match.  
3
4
5
Press [ ] or [ ] to select <Paper Feed Method  
Switch>, and then press [OK].  
* When using previously printed paper, you need to switch  
the sides of loaded paper between 2-sided printing and  
1-sided printing.  
Preferences  
Front Back  
1-sided  
Display Settings  
Toner Saver Mode  
Paper Feed Method Swi  
1
2
4
3
4
printing  
2-sided  
printing  
1
2
3
Press [ ] or [ ] to select a paper source, and  
then press [OK].  
Specify the setting in the following cases.  
• When not using previously printed paper  
• When performing only 1-sided printing on previously  
printed paper  
Paper Feed Method  
Multi-Purpose Tray  
Drawer 1  
When setting this item to <Print Side  
Priority>  
The sides to be printed for 2-sided printing and 1-sided  
printing match.  
* Even when using previously printed paper, you do not  
need to switch the sides of loaded paper between 2-sided  
printing and 1-sided printing.  
Press [ ] or [ ] to select <Print Speed Priority>  
or <Print Side Priority>, and then press [OK].  
Multi-Purpose Tray  
Print Speed Priority  
Print Side Priority  
Front Back  
1-sided  
1
2
3
3
4
printing  
2-sided  
printing  
1
2
4
Specify the setting in the following case.  
• When performing 2-sided printing and 1-sided printing on  
previously printed paper  
Keys to be used for this operation  
Menu  
OK  
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When specifying <Print Speed Priority>, load paper  
as follows.  
(
: Feeding direction)  
*
For details on the procedure for loading paper  
when printing pages of the landscape layout, see  
When performing  
1-sided printing  
When performing  
2-sided printing  
<Print  
Speed  
Priority>  
Load paper with the Load paper with the  
printed side face up. front side (first page)  
face down.  
When specifying <Print Side Priority>, load paper as  
follows.  
(
: Feeding direction)  
*
For details on the procedure for loading paper  
when printing pages of the landscape layout, see  
The procedure for loading paper is the same  
for 2-sided printing and 1-sided printing.  
• When performing 1-sided printing, load  
paper with the printed side face down.  
• When performing 2-sided printing, load  
paper with the front side (first page) face  
down.  
<Print Side  
Priority>  
6
Press [  
screen.  
] (Menu) to close the menu  
2-17  
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Basic Copying Method  
This section describes the basic procedure for copying.  
Place documents.  
1
*
A maximum of 50 pages can be loaded into the feeder.  
Enter the desired copy quantity.  
Press [  
]. (Copy/Scan) until the copy  
4
(1) Press [ ] or [ ] to select <No. of Copies>, and then press [OK].  
(2) Press [ ] or [ ] to enter the desired copy quantity (1 to 99),  
and then press [OK].  
2 mode screen appears.  
Specify the copy settings as needed.  
You can specify up to 7 items.  
(for details, see P.3-3 to P.3-6.)  
Press [  
] (Start).  
3
5
Density  
Reduced layout  
Image quality  
2-Sided  
Collating  
Sharpness  
Enlarged/reduced  
The settings that are specified here apply only to  
copy operation which you are currently performing.  
To apply the valid settings for all copy operations, see  
3-2  
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For canceling  
(1) Press  
[OK].  
Checking and Canceling Copy Jobs  
[
] or [  
]
to select <Cancel>, and then press  
You can check detailed information about copy jobs. Also, you  
can cancel copy jobs while the jobs are in process.  
Copy Job Status  
<Cancel>  
Job Number: 0001  
Status: Copying  
Time: 01/01 12:52 AM  
NOTE  
If the processing/Data indicator on the operation panel  
is:  
Turned on/blinking A job is being processed.  
(2) Press [ ] or [ ] to select <Yes>, and then press [OK].  
Turned off  
No jobs are in the memory.  
The copy job is canceled.  
Cancel?  
Canceling using the Stop Key  
Press [ ] (Stop).  
Yes  
No  
1
2
3
*
If only one job is processing or waiting, you can stop the job by  
pressing [ ] (Stop) twice.  
(3) Press [  
screen.  
] (Status Monitor/Cancel) to close the  
When multiple jobs are being processed, press  
] or [ ] to select a job to be canceled, and then  
For checking only  
Press [ ] (Status Monitor/Cancel) to close the screen.  
[
press [OK].  
When <Cancel?> appears, press [ ] or [ ] to  
select <Yes>, and then press [OK].  
You can cancel the print job also by pressing [  
The copy job is canceled.  
] (Stop).  
Cancel?  
<No>  
<Yes>  
Details  
*
To check the job before canceling, press [ ] or [ ] to select  
<Details>, and then press [OK].  
Checking and Canceling using the Status  
Monitor/Cancel Key  
1
2
Press [  
] (Status Monitor/Cancel).  
Press [ ] or [ ] to select <Copy Job Status>, and  
then press [OK].  
Status Monitor/Cancel  
Device Status  
Copy Job Status  
Print Job Status  
The detailed information is displayed.  
Copy Job Status  
<Cancel>  
Job Number: 0001  
Status: Copying  
Time: 01/01 12:52 AM  
3-3  
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Copy Settings  
Adjusting the Density  
Copy mode screen  
Setting screen  
Density  
Copy: Press Start01  
Auto Density  
Manual Density  
-
1
100%  
LTR  
No. of Copies: 1  
+
+
Density: 0  
-
Original Type: Text...  
Press [ ] or [ ] to select  
<Density>  
Press [ ] or [ ] to adjust the  
density [OK]  
Makes the copy density lighter.  
Makes the copy density darker.  
[
[
]
]
*
*
Select <Auto Density> to copy with the density that is suitable for the  
document. If other than <Text> is set as <Original Type>, <Original Type> will  
be changed to <Text> when you select <Auto Density>.  
You can adjust <Manual Density> by pressing [ ] or [ ], when either of  
<Auto Density> or <Manual Density> is selected.  
Selecting Image Quality (Copy)  
Copy mode screen  
Setting screen  
Original Type  
Text  
Text/Photo (High Spee  
Text/Photo  
Photo  
Copy: Press Start01  
1
100%  
LTR  
No. of Copies: 01  
Density: 0  
Original Type: Text/  
+
-
Press [ ] or [ ] to select <Original  
Type>  
Press [ ] or [ ] to select the appropriate settings  
for the document [OK]  
<Text>  
This setting is suitable for documents that contain text without photos or illustrations.  
This setting is suitable for documents that contain text and photos. This setting scans the document at a low  
<Text/Photo (High Speed)> resolution.  
This setting scans the document at a low resolution.  
<Text/Photo>  
<Photo>  
This setting is suitable for documents that contain text and photos.  
This setting is suitable for the documents that contain photos printed in a magazine.  
*
If <Density> is set to <Auto Density>, <Density> will be changed to <Manual Density> when you select <Text/Photo (High Speed)>,  
<Text/Photo>, <Photo>.  
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Copy Settings  
2-Sided Copying  
1-sided documents 2-sided copies  
Copy mode screen  
Setting screen  
Copy: Press Start01  
2-Sided  
Off  
1 2-Sided  
Format Settings  
1
100%  
LTR  
+
Density: 0  
Original Type: Text...  
2-Sided: Off  
-
Press [ ] or [ ] to select <2-Sided>  
Press [ ] or [ ] to select <12-Sided> [OK]  
2-sided documents 2-sided copies  
2-sided documents 1-Sided copies  
Setting screen  
Setting screen  
2-Sided  
2-Sided  
Off  
Off  
1 2-Sided  
2 2-Sided  
2 1-Sided  
1 2-Sided  
2 2-Sided  
2 1-Sided  
Press [ ] or [ ] to select <22-Sided> [OK]  
Press [ ] or [ ] to select <21-Sided> [OK]  
If you want to specify 2-Sided copying format  
(1) Press [ ] or [ ] to select <Format Settings>  
(4) Press [ ] or [ ] to select the original  
[OK]  
format [OK]  
2-Sided  
Original Format  
Book Type  
1 2-Sided  
2 2-Sided  
2 1-Sided  
Format Settings  
Calendar Type  
(2) Press [ ] or [ ] to select <1 2-Sided> [OK]  
(5) Press [ ] or [ ] to select the finishing  
format [OK]  
Format Settings  
1 2-Sided  
2 2-Sided  
Finishing Format  
Book Type  
Calendar Type  
2 1-Sided  
(3) Press [ ] or [ ] to select the orientation  
of the document [OK]  
Original Orientation  
Portrait  
Landscape  
If you place documents on the platen glass  
(1) Place the next document, and the press  
(2) Press [ ] or [ ] to select <Start Copying>,  
and then press [OK].  
[
] (Start).  
*
Repeat the procedure until all documents are scanned.  
Scan Next: Press Start  
<Start Copying>  
<Cancel>  
SheetxCopy:001x01  
+
Density: 0  
-
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Copy Settings  
Enlarging/Reducing Copies  
Copy mode screen  
For the preset zoom, you can select  
from the following setting values.  
Setting screen  
• 100% Direct  
• 400% Max  
• 200%  
• 129% STMT LTR  
• 78% LGL LTR  
• 64% LTR STMT  
• 50%  
• 25% Min  
Copy: Press Start01  
Copy Ratio  
Custom Ratio  
100% Direct  
400% Max  
1
100%  
LTR  
Original Type: Text...  
2-Sided: Off  
Copy Ratio: 100% Dir  
200%  
Press [ ] or [ ] to select <Copy  
Ratio>  
Press [ ] or [ ] to select the copy ratio [OK]  
Load paper of the output size (P.2-9)  
Register the output paper size (P.2-14)  
For custom ratio  
(1) Press [ ] or [ ] to select <Custom Ratio>  
(2) Press [ ] or [ ] to specify the ratio [OK]  
[OK]  
Custom Ratio  
Copy Ratio  
Custom Ratio  
100% Direct  
400% Max  
100 %  
(25-400)  
200%  
Multiple Documents onto One Sheet (N on 1)  
Copy mode screen  
Setting screen  
N on 1  
Off  
2 on 1  
4 on 1  
ID Card Copy  
About margins among  
documents  
When you copy in an N  
on 1 layout, margins are  
created among the reduced  
documents.  
Copy: Press Start01  
1
100%  
LTR  
2-Sided: Off  
Copy Ratio: 100% Di...  
N on 1: Off  
Press [ ] or [ ] to select <N on 1>  
Press [ ] or [ ] to select  
<2 on 1> or <4 on 1>  
Scan Size  
LTR  
LGL  
STMT  
When specifying the layout  
(1) Press [ ] or [ ] select <Select Layout> [OK]  
Press [ ] or [ ] to select the size of the  
original document [OK]  
N on 1  
2 on 1  
4 on 1  
ID Card Copy  
Select Layout  
Reduce two-page documents to fit  
<2 on 1>  
on one sheet of paper.  
Reduce four-page documents to fit  
<4 on 1>  
on one sheet of paper.  
(2) Press [ ] or [ ] select the layout [OK]  
Select Layout  
2 on 1 (1)  
2 on 1 (2)  
4 on 1 (1)  
4 on 1 (2)  
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Copy Settings  
Collating Copies  
Copy mode screen  
Setting screen  
Collate  
Off  
On  
Copy: Press Start01  
1
100%  
LTR  
Copy Ratio: 100% Di...  
N on 1: Off  
Collate: Off  
Press [ ] or [ ] to select <Collate>  
Press [ ] or [ ] to select <On> [OK]  
Printouts of a complete job are grouped.  
For example, if you are copying three copies of a three-page  
document, printouts of a complete job are grouped and arranged  
in this page order: “1, 1, 1, 2, 2, 2, 3, 3, 3.  
<Off>  
<On>  
Printouts of a complete job are collated.  
For example, if you are printing three copies of a three-page  
document, printouts of a complete job are grouped and arranged  
in this page order: “1, 2, 3, 1, 2, 3, 1, 2, 3.  
Emphasize the Outline of an Image (Sharpness)  
Copy mode screen  
Setting screen  
Reduces distorted pattern (moire).  
It is appropriate for documents that  
contain halftone such as printed  
photos.  
Copy: Press Start01  
Sharpness  
[
]
1
100%  
LTR  
N on 1: Off  
Collate: Off  
-
+
Raise the sharpness and emphasize the  
outline of text or lines.  
It is appropriate for documents which  
are blueprints or thinly penciled.  
+
Sharpness: 0  
-
[
]
Press [ ] or [ ] to select  
<Sharpness>  
Press [ ] or [ ] to adjust the  
sharpness [OK]  
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Copying an ID Card  
You can make a copy of a 2-sided card onto one side of a  
paper.  
5
6
Press [  
] (Start).  
After scanning the document completely, proceed to the next step.  
Keys to be used for this operation  
Copy/Scan  
Turn and place the card.  
Place the card with a 1/4(5 mm) space created from the left edge  
of the platen glass.  
Additionally, align the center of the card with the arrow mark.  
If you want to arrange the cards horizontally  
A4  
B4  
A5  
OK Start  
A5  
B4  
A4  
1
Place a card on the platen glass, and then close  
the feeder.  
Place the card with a 1/4(5 mm) space created from the left edge  
of the platen glass.  
If you want to arrange the cards vertically  
Additionally, align the center of the card with the arrow mark.  
A4  
B4  
A5  
If you want to arrange the cards horizontally  
A5  
B4  
A4  
A4  
B4  
A5  
A5  
B4  
A4  
7
Press [  
] (Start).  
If you want to arrange the cards vertically  
NOTE  
Placing a document (card)  
Place a card on the left half of the platen glass.  
A4  
B4  
A5  
Copy ratio  
The copy ratio will automatically be set to <100%>.  
A5  
B4  
A4  
Usable paper size  
A size larger than A4 or Letter  
Unavailable functions in combination  
You cannot use an ID card copy together with the following  
functions.  
2
3
Press [  
].  
Press [ ] or [ ] to select <N on 1>, and then  
press [OK].  
2 on 1/4 on 1  
Collating  
2-Sided  
Copy ratio  
Copy: Press Start01  
1
100%  
LTR  
2-Sided: Off  
Copy Ratio: 100% Di...  
N on 1: Off  
4
Press [ ] or [ ] to select <ID Card Copy>, and  
then press [OK].  
N on 1  
Off  
2 on 1  
4 on 1  
ID Card Copy  
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Changing the Default Values  
The default values of the copy are the function which is  
4
Press [ ] or [ ] to select a setting item, and then  
press [OK].  
applied when [  
] (Reset) is pressed or the power is turned  
ON. You can change the default values to suit your needs.  
You can register the following types of settings as the default  
values.  
Change Defaults  
<Apply>  
• Quantity  
• Density  
• Original type  
• 2-Sided  
• Copy ratio  
• N on 1  
• Collating  
• Sharpness  
No. of Copies: 01  
+
Density: 0  
-
Original Type: Text...  
For details on the settings, see the following items.  
Keys to be used for this operation  
Menu  
5
6
After you are finished press [ ] or [ ] to select  
<Apply>, and then press [OK].  
Change Defaults  
<Apply>  
No. of Copies: 01  
+
Density: 0  
-
Original Type: Text...  
OK  
1
2
Press [  
] (Menu).  
Press [  
screen.  
] (Menu) to close the menu  
Press [ ] or [ ] to select <Copy Settings>, and  
then press [OK].  
Menu  
Preferences  
Timer Settings  
Copy Settings  
Adjustment/Maintena...  
3
Press [ ] or [ ] to select <Change Defaults>, and  
then press [OK].  
Copy Settings  
Change Defaults  
Correct Density  
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Chapter  
4
Printing from a Computer  
This category describes how to print from computers.  
* If you are a Macintosh user, see the following.  
• To install the Print Driver  
Starter Guide or Print Driver Guide  
• To view how to use each function  
Print Driver’s Help  
To view how to display the Print Driver Guide or Print Driver’s Help, see “For Macintosh Users(P.9-4).  
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Installing the Printer Driver  
The following procedures are required as the preparations for printing.  
Starter Guide 4 Connecting to a Computer and  
Installing the Drivers  
Install the printer driver.  
Step 1  
NOTE  
About the printer driver  
The printer driver is software required for printing from an application. The printer driver will convert application software’s print data to print data  
for the printer.  
The printer driver for this machine has the following features.  
The printer driver for this machine enables you to output print data at an optimum speed by dividing the workload using a computer and the  
printer.  
As well as providing faster and more stable printing than conventional models, the printer driver for this machine uses less memory to operate.  
In addition to the conversion of print data, the printer driver for this machine is equipped with the functions capable of spooling print data and  
configuring the print condition, and various types of print finishing can be set such as scaling or gutter adjustment.  
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Printing from a Computer  
4
5
If you want to increase or decrease the  
magnification manually, select [Manual Scaling]  
specify the scaling ratio for [Scaling].  
Scaling Documents  
You can enlarge or reduce documents to match the output  
paper size.  
There are two methods for scaling a document: select the  
output size of the document to scale it automatically, or  
specify the scaling value manually.  
1
Click [Page Setup].  
For instructions on how to display the printer driver screen, see  
“PrintingorConfiguring the Default Print Settingsin the e-Manual.  
Click [OK].  
NOTE  
Depending on the printer model you are using, you may not  
be able to magnify the document to the optimum ratio for the  
selected page size.  
The display may differ according to the operating system, as well  
as the type and version of the printer driver.  
2
3
Select paper size of the document you created in  
the application from [Page Size].  
Printing Multiple Pages on One Sheet  
You can reduce and print multiple pages on a single sheet of  
paper. You can place 2, 4, 6, 8, 9, and 16 pages of documents  
on a single sheet of paper. Using this feature, you can make  
materials that are easy to view. Also, this feature helps you to  
save paper, and save space when storing.  
1
Click [Page Setup].  
For instructions on how to display the printer driver screen, see  
“PrintingorConfiguring the Default Print Settingsin the e-Manual.  
Select output size of the document from [Output  
Size].  
The document is scaled automatically according to the settings  
made in [Page Size] and [Output Size].  
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2
3
Select the page layout from [Page Layout].  
2-sided Printing  
Two-sided printing prints a document on both sides of the  
paper. You can reduce paper consumption by half.  
1
Click [Finishing].  
For instructions on how to display the printer driver screen, see  
“PrintingorConfiguring the Default Print Settingsin the e-Manual.  
Select the page order from [Page Order].  
2
3
Select [2-sided Printing] from [Print Style].  
The output image is displayed in the preview area.  
4
Click [OK].  
NOTE  
You cannot enlarge and reduce manually when using this  
function.  
Although there may be a function for printing multiple copies  
depending on the application you are using, do not use it  
together with this function. If you do, printing may not be  
executed correctly.  
Select the binding edge from [Binding Location].  
The display may differ according to the operating system, as well  
as the type and version of the printer driver.  
The output image is displayed in the preview area.  
4
Click [OK].  
NOTE  
The page sizes for which two-sided printing is available differ  
according to printer model. For details, view the online help.  
The display may differ according to the operating system, as well  
as the type and version of the printer driver.  
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For canceling  
(1) Press [ ] or [ ] to select <Cancel>, and then press [OK].  
Checking and Canceling Print Jobs  
You can check detailed information about print jobs in the  
middle of currently printing or waiting.  
Details  
<Cancel>  
Job Number: 0020  
Status: Printing  
Time: 01/01 09:42 AM  
NOTE  
Document name and user name displayed in the  
operation panel  
Some file name may be displayed incorrectly depending on the  
type of the file to be printed.  
(2) Press [ ] to select <Yes>, and then press [OK].  
The print job is canceled.  
If the Processing/Data Indicator on the operation panel  
is:  
Cancel?  
Turned on/blinking A job is being processed.  
Turned off  
No jobs are in the memory.  
Yes  
No  
(3) Press [  
screen.  
] (Status Monitor/Cancel) to close the  
Keys to be used for this operation  
Status Monitor/Cancel  
NOTE  
Pressing [  
] (Stop) can also delete the print jobs  
You can delete the print jobs also by pressing [  
If only one print job is processing or waiting, you can stop the  
job by pressing [ ] (Stop) twice.  
] (Stop).  
*
OK  
For checking only  
Press [ ] (Status Monitor/Cancel) to close the screen.  
1
2
Press [  
] (Status Monitor/Cancel).  
Press [ ] or [ ] to select <Print Job Status> and  
then press [OK].  
Status Monitor/Cancel  
Device Status  
Copy Job Status  
Print Job Status  
3
Press [ ] or [ ] to select a job to be checked or  
canceled, and then press [OK].  
Print Job Status  
09:42AM Printing  
09:43AM Waiting  
The detailed information is displayed.  
Details  
<Cancel>  
Job Number: 0020  
Status: Printing  
Time: 01/01 09:42 AM  
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Chapter  
5
Using the Scan Functions  
The documents scanned by the machine can be stored in a computer.  
* If you are a Macintosh user, see the Scanner Driver Guide.  
To view how to display the Scanner Driver Guide, see “For Macintosh Users(P.9-4).  
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Basic Operation Methods for Scanning  
4
Press [ ] or [ ] to specify the scanner settings  
and then press [OK].  
You can scan a document using the keys on the operation  
panel.  
The scanner settings are specified by default as follows.  
NOTE  
Scan  
File  
PDF  
To scan documents by operating a computer  
See “Scanin the e-Manual.  
Resolution  
300 dpi  
Mode  
Type Settings  
Searchable/  
High  
Color Scan Color  
PDF  
Keys to be used for this operation  
Black and  
White  
B&W Scan  
Custom 1  
Custom 2  
300 dpi  
TIFF  
-
-
Copy/Scan  
JPEG/  
Exif  
Color  
Color  
300 dpi  
Searchable/  
Standard  
300 dpi  
PDF  
Select Scan Type  
Scan: Press OK  
Color Scan  
OK  
B&W Scan  
Custom 1  
1
Place documents.  
Scanning operation starts, and the scan mode screen reappears  
after saving the data.  
NOTE  
When scanning using the operation panel  
You cannot scan multiple documents from the platen glass.  
If you cannot scan  
You cannot scan when the setting screen of the MF Toolbox is  
displayed.  
Click [ ] to close the setting screen before scanning.  
2
3
Press [  
screen appears.  
] (Copy/Scan) until the scan mode  
Press [ ] or [ ] to select <Computer>, and then  
press [OK].  
Select the scan type.  
Computer  
Remote Scanner  
The location to save the scanned images  
The folder where the images are saved opens automatically  
after scanning.  
By default, the folder for the date when you scanned the  
data is created in the [Pictures] folder. (For Windows 2000/  
XP, the folder is created in the [My Pictures] folder in [My  
Documents].)  
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Note  
To change the scanner settings  
You can change the settings for the location to save, the file format,  
or the resolution from a computer.  
e-Manual Scan Using the MF Toolbox  
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Cleaning the Machine  
3
Lift the scanning platform.  
Cleaning the Exterior  
Clean the exterior of the machine and ventilation slots.  
1
2
Turn OFF the power switch and disconnect the  
power cord.  
Clean the exterior of the machine with a soft, well  
wrung out cloth dampened with water or mild  
detergent diluted with water.  
If you cannot lift the scanning platform  
Ensure that the feeder is completely closed.  
Do not try to forcefully lift the scanning platform, as this may  
damage the machine.  
*
If you set thick documents such as a book, the feeder may not  
be completely closed. Remove the documents.  
3
Wait for the printer to dry completely before  
reconnecting the power cord, and then turn ON  
the power.  
4
5
Hold the grip on the left front side of the toner  
cover.  
Cleaning the Interior  
Clean the machine’s print area periodically to prevent toner  
powder and paper dust from accumulating inside.  
1
2
Turn OFF the power switch and disconnect the  
power cord.  
Hold the operation panel.  
Open the toner cover.  
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6
Remove the toner cartridge.  
Cleaning the Fixing Unit  
In the following cases, the fixing unit may be dirty. Clean the  
fixing unit.  
• When black streaks appear on the printed paper  
• When a toner cartridge is replaced  
Keys to be used for this operation  
Menu  
OK  
7
8
Remove any toner or paper debris from interior of  
the machine, with a clean, soft, dry, and lint-free  
cloth.  
1
2
Press [  
] (Menu).  
Press [ ] or [ ] to select <Adjustment/  
Maintenance>, and then press [OK].  
Insert the toner cartridge.  
Fit the protrusions (A) on each side of the toner cartridge into the  
guides located on each side of the machine, and then slide the  
toner cartridge into the machine until the toner cartridge meets  
the back of the machine.  
Menu  
Preferences  
Timer Settings  
Copy Settings  
Adjustment/Maintenan  
(A)  
(A)  
3
4
Press [ ] or [ ] to select <Clean Fixing Unit>,  
and then press [OK].  
Adjustment/Maintenance  
Special Processing  
Clean Fixing Unit  
9
Close the toner cover.  
Load Letter size plain paper in the multi-purpose  
tray, and then press [OK].  
The cleaning process will start. Cleaning takes approximately 90  
seconds.  
If you cannot close the toner cover  
Ensure that the toner cartridge is properly set in the machine.  
Do not try to forcefully close the toner cover, as this may damage  
the machine.  
Clean Fixing Unit  
Load paper larger than  
A4/LTR in MP Tray.  
Start  
10 Lower the scanning platform.  
11 Connect the power cord and turn ON the power  
* It is recommended that you use plain paper to clean the fixing  
unit.  
switch.  
If cleaning does not begin  
When there are jobs stored in memory, this function is not  
available.  
5
Press [  
screen.  
] (Menu) to close the menu  
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Cleaning the Platen Glass  
Cleaning the Feeder  
Follow this procedure to clean the platen glass and under  
surface of the feeder.  
If your documents have black streaks or appear dirty after  
scanning using the feeder, the roller inside the feeder may be  
dirty. Clean the feeder scanning area and roller.  
1
2
Turn OFF the power switch and disconnect the  
power cord.  
1
2
Turn OFF the power switch and disconnect the  
power cord.  
Open the feeder.  
Open the feeder cover.  
3
Clean the platen glass and the under surface of  
the feeder.  
(1) Clean the areas with a cloth dampened with water.  
(2) Wipe the areas with a soft, dry cloth.  
3
Clean the rollers (A) inside the feeder with a well  
wrung out cloth dampened with water, and then  
wipe the area with a soft, dry cloth.  
(A)  
4
5
Close the feeder.  
Connect the power cord and turn ON the power  
switch.  
4
5
Close the feeder cover.  
Connect the power cord and turn ON the power  
switch.  
Precautions When Cleaning the Machine  
Before cleaning the machine, check the following.  
• Ensure no jobs are stored in memory, then turn OFF the  
power switch and disconnect the power cord.  
• Use a soft cloth to avoid scratching the components.  
• Do not use tissue paper, paper towels, or similar materials  
for cleaning. They can stick to the components or  
generate static charges.  
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CAUTION  
Precautions when cleaning the feeder  
Do not dampen the cloth too much, as this may tear the  
document or damage the machine.  
Precautions when closing the feeder  
Be careful not to get your fingers caught.  
Do not touch the fixing unit (A).  
Touching the fixing unit (A) may cause burns as it becomes  
very hot during use.  
(A)  
Precautions if you get toner on your hands or clothing  
If toner gets on your hands or clothing, wash them  
immediately with cold water.  
Washing with warm water sets the toner, making it  
impossible to remove the toner stains.  
IMPORTANT  
Do not touch the transfer roller (A).  
Touching the transfer roller (A) may damage the machine.  
(A)  
NOTE  
If there is data waiting to be printed  
The data is deleted when you turn OFF the power switch.  
6-5  
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Replacing Toner Cartridges  
Toner cartridges are consumable products. When the toner has  
almost or completely run out in the middle of operating this  
machine, a message appears in the display, or the symptoms  
described below appears. Follow a proper resolution  
depending on the message or symptom.  
About the Supplied Toner Cartridge  
The average yield of the included toner cartridge is as follows.  
Canon Cartridge  
Average yield*1: 1,000 sheets  
128 Starter  
*1  
The average yield is on the basis of “ISO/IEC 19752”*2 when printing  
IMPORTANT  
About toner cartridges  
A4 size paper with the default print density setting.  
“ISO/IEC 19752is the global standard related to “Method for  
*2  
the determination of toner cartridge yield for monochromatic  
electrophotographic printers and multi-function devices that  
contain printer componentsissued by ISO (International  
Organization for Standardization).  
For details on the toner cartridge yields and the procedures for  
handling toner cartridges and checking the toner level, see the  
following.  
The average yield of the replacement toner cartridge is  
different from which of the supplied toner cartridge.  
The yields of the toner cartridges included in this machine differ  
About Replacement Toner Cartridge  
*
from those of replacement toner cartridges.  
Purchase the toner cartridge at your local authorized Canon  
dealer.  
Replace the toner cartridge according to the description in the  
following charts. However, you may need to replace the toner  
cartridge earlier than the described life time depending on  
installation environment of the machine, the printing paper  
size, or the document type.  
If the toner almost runs out, white streaks appear on the  
printouts or some parts are faded.  
Toner cartridge  
Target for replacing toner cartridge  
Canon Cartridge 128  
Average yield*1 : 2,100 sheets  
*1  
The average yield is on the basis of “ISO/IEC 19752”*2 when printing  
A4 size paper with the default print density setting.  
“ISO/IEC 19752is the global standard related to “Method for  
the determination of toner cartridge yield for monochromatic  
electrophotographic printers and multi-function devices that  
contain printer componentsissued by ISO (International  
Organization for Standardization).  
*2  
*
No message appears on the display even if the toner almost runs  
out. Replace the toner cartridge when white streaks appear on  
the printouts or some parts of the printout are faded.  
IMPORTANT  
If the above symptoms appear  
About Replacement Toner Cartridge  
For optimum print quality, replacing the toner cartridge with  
Canon genuine ones is recommended.  
Model name Supported Canon genuine toner cartridge  
Follow the procedure in the section below before replacing  
the toner cartridge. You may print for some  
D550  
Canon Cartridge 128  
time, until the toner completely runs out.  
If print result is not improved  
Handling Toner Cartridge  
Note the following when handling the toner cartridge.  
If white streaks or faded parts continue to appear after  
following the procedure in the section above, replace the  
toner cartridge.  
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Using the Toner Saver Mode  
Set whether or not to conserve toner when copying.  
NOTE  
CAUTION  
Do not place the toner cartridge in fire.  
This may cause toner remaining inside the cartridge to ignite  
and result in burns.  
If you want to conserve toner when printing  
Set to use [Toner Save] on the [Quality] tab of the printer driver.  
e-Manual Print Printing Functions [Quality] Sheet  
If toner leaks from the toner cartridge  
Be careful not to inhale the toner or allow it to come into  
direct contact with your skin. If the toner comes into contact  
with your skin, wash with soap. If the skin becomes irritated  
or you inhale the toner, consult a physician immediately.  
Keys to be used for this operation  
Menu  
When removing a toner cartridge  
Ensure to remove it carefully. If not removed with care, the  
toner powder may scatter and come in contact with your  
eyes and mouth. If toner gets into your eyes or mouth, wash  
them immediately with cold water and consult a physician.  
Keep the toner cartridge away from small children.  
If the toner or other parts are ingested, consult a physician  
immediately.  
OK  
Do not disassemble the toner cartridge.  
The toner may scatter and get into your eyes or mouth. If  
toner gets into your eyes or mouth, wash them immediately  
with cold water and consult a physician.  
1
2
Press [  
] (Menu).  
Press [ ] or [ ] to select <Preferences>, and  
then press [OK].  
IMPORTANT  
Handling toner cartridge  
Menu  
Preferences  
Timer Settings  
Copy Settings  
Adjustment/Maintena...  
Keep the toner cartridge away from computer screens, disk  
drives, and floppy disks. They may be damaged by magnet  
which is in inside of the toner cartridge.  
Avoid locations subject to high temperature, high humidity, or  
rapid changes in temperature.  
Do not expose the toner cartridge to direct sunlight or bright  
light for more than five minutes.  
Store the toner cartridge in its protective bag. Do not open  
the bag until you are ready to install the toner cartridge in the  
machine.  
3
4
Press [ ] or [ ] to select <Toner Saver Mode>,  
and then press [OK].  
Preferences  
Keep the protective bag for the toner cartridge. They are  
required when transporting the machine such as during  
relocation.  
Display Settings  
Toner Saver Mode  
Paper Feed Method Sw...  
Do not store the toner cartridge in a salty atmosphere or where  
there are corrosive gases such as from aerosol sprays.  
Do not remove the toner cartridge from the machine  
unnecessarily.  
Print quality may deteriorate if the drum surface is exposed to  
light or is damaged.  
Always hold the toner cartridge by its handle to avoid touching  
the drum.  
Do not place the toner cartridge in an upright or an upside  
down position. If the toner is kept upright or upside down, the  
toner will solidify and may not return to its original condition  
even if it is shaken.  
Press [ ] or [ ] to apply the toner saver mode to  
an operation, and then press [OK].  
Toner Saver Mode  
Copy  
When disposing of a used toner cartridge, place the toner  
container into its protective bag to prevent the toner from  
scattering, and then dispose of the toner cartridge according to  
local regulations.  
Be careful of counterfeit toner cartridges.  
Please be aware that there are counterfeit Canon toner cartridges  
in the marketplace.  
Use of counterfeit toner cartridges may result in poor print quality  
or machine performance.  
Canon is not responsible for any malfunction, accident or damage  
caused by the use of counterfeit toner cartridge.  
For more information, see http://www.canon.com/counterfeit.  
6-7  
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5
Press [ ] or [ ] to select <Off> or <On>, and  
then press [OK].  
If you cannot lift the scanning platform  
Ensure that the feeder is completely closed.  
Do not try to forcefully lift the scanning platform, as this may  
damage the machine.  
* If you set thick documents such as a book, the feeder may not be  
completely closed. Remove the documents.  
Copy  
Off  
On  
3
Hold the grip on the left front side of the toner  
cover.  
<Off>  
<On>  
Do not use the toner saver mode.  
Use the toner saver mode.  
NOTE  
When the <Toner Saver Mode> is set to <On>  
You may conserve toner, however, the output may be less clear and  
thin lines or light colors may be printed unclearly.  
6
Press [  
mode.  
] (Menu) to return to standby  
Before Replacing the Toner Cartridge  
4
5
Open the toner cover.  
Before replacing the toner cartridge, see“Replacing the Toner  
If the toner almost runs out, follow the procedure below  
before replacing the toner cartridge. You may print for some  
time, until the toner is completely run out.  
1
Hold the operation panel.  
Remove the toner cartridge.  
2
Lift the scanning platform.  
6-8  
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6
7
Gently shake the toner cartridge five or six times  
to evenly distribute the toner.  
Replacing the Toner Cartridge  
Before replacing toner cartridges, see“Precautions when  
1
Hold the operation panel.  
Insert the toner cartridge.  
Fit the protrusions (A) on each side of the toner cartridge into the  
guides located on each side of the machine, and then slide the  
toner cartridge into the machine until the toner cartridge meets  
the back of the machine.  
(A)  
2
Lift the scanning platform.  
(A)  
8
9
Close the toner cover.  
If you cannot close the toner cover  
Ensure that the toner cartridge is properly set in the machine.  
Do not try to forcefully close the toner cover, as this may damage  
the machine.  
If you cannot lift the scanning platform  
Ensure that the feeder is completely closed.  
Do not try to forcefully lift the scanning platform, as this may  
damage the machine.  
*
If you set thick documents such as a book, the feeder may not  
be completely closed. Remove the documents.  
Lower the scanning platform.  
6-9  
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3
Hold the grip on the left front side of the toner  
cover.  
7
8
Gently shake the toner cartridge five or six times  
to evenly distribute the toner.  
Place the toner cartridge on a flat surface, lift the  
tab, and gently pull the sealing tape completely  
out.  
The full length of the sealing tape is approximately 20(50 cm).  
4
5
6
Open the toner cover.  
(2)  
(1)  
Remove the toner cartridge.  
9
Insert the toner cartridge.  
Fit the protrusions (A) on each side of the toner cartridge into the  
guides located on each side of the machine,and then slide the  
toner cartridge into the machine until the toner cartridge meets  
the back of the machine.  
(A)  
(A)  
Take out the new toner cartridge from the  
protective bag.  
You can open the protective bag with your hands from the notch.  
6-10  
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10 Close the toner cover.  
IMPORTANT  
About replacement toner cartridge  
For optimum print quality, replacement is recommended using  
genuine Canon toner cartridge.  
If you cannot close the toner cover  
Ensure that the toner cartridge is properly set in the machine.  
Do not try to forcefully close the toner cover, as this may damage  
the machine.  
Supported Canon genuine toner  
Model name  
cartridge  
D550  
Canon Cartridge 128  
Shake the toner cartridge before setting  
If toner is not distributed evenly, this may result in a deterioration in  
print quality.  
11 Lower the scanning platform.  
Precautions when Replacing Toner Cartridge  
Hold the toner cartridge properly  
When handling the toner cartridge, hold them properly as shown  
in the figure. Do not place them vertically or upside-down.  
Safety Instructionsas well.  
WARNING  
Do not dispose of a used toner cartridge in open  
flames  
This may cause the toner remaining inside the cartridges  
to ignite, resulting in burns or fire.  
CAUTION  
Precautions if you get toner on your hands or  
clothing  
If toner gets on your hands or clothing, wash them  
immediately with cold water.  
Do not touch the toner cartridge memory (A) or the  
electrical contacts (B)  
This may result in damage to the cartridge.  
Washing with warm water sets the toner, making it  
impossible to remove the toner stains.  
Be careful not to allow the toner to scatter  
Do not pull out the sealing tape forcefully or stop at  
midpoint, as this may cause toner to spill out.  
If toner gets into your eyes or mouth, wash them  
immediately with cold water and consult a physician.  
Precautions when lowering the scanning platform  
Be careful not to catch your fingers.  
(A)  
(B)  
Do not open the drum protective shutter (A).  
Print quality may deteriorate if you touch or damage the drum  
inside of the drum protective shutter (A). Do not touch or open the  
drum protective shutter (A).  
(A)  
6-11  
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When pulling out the sealing tape  
Purchase Consumables  
Do not pull the sealing tape diagonally or sideways. If the tape  
Purchase at your local authorized Canon dealer.  
If you are not sure, contact the Canon help line.  
breaks, this may become difficult to pull out completely.  
Even if the sealing tape stops at midpoint, pull it out of the toner  
cartridge completely.  
If any tape remains in the toner cartridge, this may result in poor  
print quality.  
Disposing of the removed sealing tape  
Dispose of the sealing tape according to local regulations.  
Keep the protective bag  
Keep the protective bag for the toner cartridge. You will need them  
when you remove the toner cartridge for machine maintenance or  
other purposes.  
Do not touch the high-voltage contacts (A)  
This may result in damage to the machine.  
(A)  
Do not leave the toner cover open for a long time with  
the toner cartridge installed.  
This may result in a deterioration in print quality.  
NOTE  
About the packing materials  
The packing materials may be changed in form or placement, or  
may be added or removed without notice.  
Collecting used toner cartridges  
6-12  
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Recycling Used Cartridges  
Canon has instituted a worldwide recycling program for cartridges called “The Clean Earth Campaign.  
This program preserves precious natural resources by utilizing a variety of materials found in the used  
cartridges  
that are of no further use, to remanufacture new cartridges which, at the same time, keeps the  
environment cleaner by reducing landfill waste.  
Complete details concerning this program are enclosed in each Cartridge box.  
The Clean Earth Campaign  
THE Canon CARTRIDGE RECYCLING PROGRAM  
The Canon Cartridge Recycling Program fulfills the first initiative of Canon’s Clean Earth Campaign, which  
supports four critical environmental areas:  
• Recycling in the Workplace  
• Conserving Environmental Resources  
• Scientific Research and Education  
• Encouraging Outdoors Appreciation  
The remaining “Clean Earthinitiatives are supported in the U.S. through sponsorships of the National Park Foundation, the National  
Wildlife Federation, and The Nature Conservancy and in Canada through donations to the World Wildlife Fund Canada and The  
Nature Conservancy of Canada.  
Since its inception, The Canon Cartridge Recycling Program has collected huge amount of cartridges that otherwise would have  
been discarded into landfills or similar facilities.  
Instead, this rapidly growing program returns used cartridges to the manufacturing process, thus conserving an array of resources.  
Becoming a part of this worthwhile program is easy. When your cartridge is of no further use, simply follow the instructions  
detailed for U.S. or Canadian residents.  
We appreciate your support of The Canon Cartridge Recycling Program.  
Working together we can make a significant contribution to a cleaner planet.  
• Cartridges collected through this program are not refilled.  
• You are not entitled to a tax deduction or rebate for the return of empty cartridges.  
• This program may be modified or discontinued without notice.  
U.S.A. PROGRAM  
Packaging  
Option A-1: Single Box Return  
• Repackage the empty cartridge utilizing the wrapper and pulp mould end-blocks from the new cartridge’s box.  
• Place the empty cartridge in the box of your new cartridge. Seal the box.  
6-13  
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Option B: Volume Box Return  
We encourage you to use this option as a more efficient way to ship cartridges.  
• Place as many cartridges as possible into one box.  
Carefully seal the box with tape;  
or  
• Call 1-800-OK-Canon to receive your free eight cartridge collection box.  
Option A-2: Multiple Box Return  
We encourage you to use this option as a more efficient way to ship cartridges.  
• Complete Option A-1.  
• Bundle multiple cartridge boxes together securely with tape.  
Please be sure that the shipment does not exceed UPS specifications.  
Maximum weight = 70 lb. (31.8 kg)  
Maximum length = 108(2,743 mm)  
Maximum girth (length + 2 x width + 2 x height) = 130(3,302 mm)  
If your shipment exceeds the above limits, please call 1-800-OK-Canon for special shipping information.  
Please Note:  
Do not send defective cartridges for replacement.  
Defective cartridges under warranty should be exchanged by an authorized dealer or service facility as provided in the  
warranty.  
Shipping  
Apply the UPS authorized returning label provided in this guide.  
Residents of Alaska and Hawaii: Do not use the UPS authorized returning label. For Alaska and Hawaii Canon set up alternative  
mail service with the U.S. Postal Service.  
Please call 1-800-OK-Canon to receive U.S. Postal Service merchandise returning label.  
• Give the shipment to your UPS driver when you receive your next regular delivery; (UPS may charge a fee for customers who  
call UPS to pick up a cartridge shipment if they do not already have a delivery scheduled.)  
or  
• Take the shipment to your local UPS receiving point.  
6-14  
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CANADA PROGRAM-CANADA PROGRAMME  
Option A: Single Box Return  
• Repackage the empty cartridge utilizing the wrapper and pulp mould end-blocks from the new cartridge’s box.  
• Place the empty cartridge in the box of your new cartridge. Seal the box.  
• Apply the Canon Canada Inc./Canada Post label provided in this brochure. Canon’s labels are specially marked so that Canon  
pays the postage.  
• Deposit your empty cartridge in any full size street mailbox or take it to your local Canada Post outlet or franchise.  
Option B: Volume Box Return (eight or more cartridges)  
We encourage you to use this option as a more efficient way to ship cartridges.  
• Call 1-800-667-2666 to receive your free Canon collection box kit.  
• The collection box can accommodate eight individual cartridge boxes.  
• Place your eight individually packaged boxes of empty cartridges into the Canon collection box. Seal the box.  
• Apply the Canon Canada Inc./Canada Post label provided in this brochure.  
• Canon’s labels are specially marked so that Canon pays the postage.  
• Deliver to any local Canada Post outlet or franchise. Customers who hold a Commercial pick-up agreement with Canada Post  
may have their collection box picked up.  
Working to preserve endangered species is a long-standing Canon interest.  
To this end, for every cartridge collected, Canon Canada donates $1, shared equally between World Wildlife Fund Canada and the  
Nature Conservancy of Canada. This donation is utilized in Canada.  
• For further information about The Clean Earth Campaign in Canada, please call or write to Canon.  
1-800-667-2666  
Canon Canada Inc.  
Corporate Customer Relations  
6390 Dixie Road  
Mississauga, ON L5T 1P7  
6-15  
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Transporting the Machine  
3
Fold the paper stopper, and then push the output  
tray extension into the machine.  
Before transporting the machine, see“Precautions when  
When changing the location of the machine or moving the  
machine for maintenance, be sure to perform the following  
procedure.  
(1)  
1
Turn OFF the machine and any connected  
computer.  
(2)  
OFF  
OFF  
NOTE  
If paper is in the output tray  
Remove the paper from the output tray.  
4
Lift the dust cover.  
2
Disconnect all cables and the power cord from the  
machine.  
(2)  
(1)  
(3)  
How to remove the cables and cord  
NOTE  
USB cable*  
(1) Remove it from the machine.  
If paper is set in the multi-purpose tray  
Remove the paper from the multi-purpose tray.  
(2) Unplug the power plug from the AC  
power outlet.  
Power cord  
(3) Remove it from the machine.  
* Whether the cable is connected or not varies depending on  
your environment.  
6-16  
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5
Remove any paper from the paper cassette.  
9
Carefully set the machine down on the new  
installation site.  
NOTE  
When reinstalling the machine  
Refer to the supplied Starter Guide.  
When transporting the machine long distance  
To prevent damage to the machine during transportation,  
refer to the following.  
Remove the toner cartridge.  
Securely pack the printer in its original box with the  
original packing materials.  
NOTE  
* If the original box and packing materials are not available,  
find an appropriate box along with packing materials and  
pack the machine and the parts appropriately.  
If the paper guide at the front projects from the paper  
cassette  
Push the paper guide into the paper cassette.  
Precautions when Transporting the  
Machine  
6
7
Lower the dust cover.  
Close the paper cassette.  
WARNING  
When transporting the machine  
Be sure to turn off the power switches of the machine  
and your computer, and then unplug the power plug and  
interface cables.  
Failure to do so can damage the cables or cords, resulting in  
a fire or electrical shock.  
CAUTION  
8
Move the machine.  
Set the machine down slowly and carefully.  
Be careful not to hurt your hands or fingers.  
Ensure that all covers and trays are closed, and hold the lift handles  
with the front side of the machine facing you.  
Check the weight of the machine to carry it safely.  
IMPORTANT  
Do not carry the machine with covers or trays open.  
Make sure that the scanning platform and paper cassette are closed  
before carrying the machine.  
6-17  
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6-18  
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Clearing Jams  
Keys to be used for this operation  
IMPORTANT  
If the jammed paper is torn  
Remove all torn pieces to avoid further jams.  
If repeated paper jams occur  
Check the following.  
Ensure that the following packing material is completely  
removed.  
When <Paper jam.> appears on the display, a paper jam has  
occurred in the feeder or inside the machine. To remove the  
jammed document or paper, follow the instructions on the  
display. Press [ ] to view the next step.  
Paper jam.  
Press [ ] to  
display steps.  
This part (a plastic part  
attached to the end of  
paper) is also a packing  
material. Be sure to  
remove it.  
Fan the paper stack and tap the edge on a flat surface to align  
the paper before loading it into the machine.  
Ensure that the paper you are using meets the requirements for  
use.  
WARNING  
When removing the jammed document or paper  
Use caution to avoid cutting your hands.  
Ensure that you have removed all scraps of paper from the inside  
of the machine.  
When removing jammed paper or when inspecting the  
inside of the machine  
Do not touch the transfer roller (A).  
Touching the transfer roller (A) may damage the machine.  
Do not allow necklaces, bracelets, or other metal objects to  
touch the inside of the machine, as this may result in burns  
or electrical shock.  
CAUTION  
If loose toner comes into contact with your skin or  
clothing  
Wash with cold water. Avoid warm water, as this will set the  
toner and cause it to stain your skin or clothing.  
When removing the jammed document or paper  
If paper is jammed, remove the jammed paper so that any  
pieces of paper do not remain inside the machine according  
to the displayed message. Also, do not put your hand in an  
area other than indicated areas, as this may result in personal  
injuries or burns.  
(A)  
Do not touch the fixing unit (A).  
Touching the fixing unit (A) may cause burns as it becomes  
very hot during use.  
NOTE  
Do not force the jammed document or paper out of the  
machine  
Contact your local authorized Canon dealer or the Canon help line  
for assistance, if needed.  
(A)  
7-2  
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5
6
Hold the green grip (A), and then open the inner  
cover.  
Document Jams in the Feeder  
Referring to the procedure on the display, follow the steps  
below to remove jammed documents.  
1
2
Remove any document loaded in the feeder.  
Open the feeder cover.  
(A)  
Remove any jammed document by pulling it  
gently.  
3
4
Lift the lock release lever (A).  
(A)  
7
8
Close the inner cover.  
Remove any jammed document by pulling it  
gently.  
Replace the release lever (A).  
(A)  
7-3  
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9
Close the feeder cover.  
3
Hold the grip on the left front side of the toner  
cover.  
10 Place documents in the feeder.  
Paper Jams Inside the Machine  
4
5
6
Open the toner cover.  
Referring to the procedure on the display, follow the steps  
below to remove jammed paper.  
1
Hold the operation panel.  
Remove the toner cartridge.  
2
Lift the scanning platform.  
Remove any jammed paper by pulling it gently.  
If you cannot lift the scanning platform  
Ensure that the feeder is completely closed.  
Do not try to forcefully lift the scanning platform, as this may  
damage the machine.  
* If you set thick documents such as a book, the feeder may not be  
completely closed. Remove the documents.  
If you do not see the leading edge of the jammed paper  
Do not force to pull the paper, and proceed to step 7.  
7-4  
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7
Push up the green colored part (A), and then pull  
the paper exit guide to open.  
10 Remove any jammed paper by pulling it gently.  
(1) Gently pull any jammed paper downward from between the  
fixing unit (A) and transfer roller (B) until the leading edge  
emerges from the machine.  
(A)  
(A)  
(B)  
(1)  
(2)  
(2) When the leading edge emerges, hold both sides of the  
jammed paper and carefully pull it out.  
(3)  
8
9
Remove any jammed paper by pulling it gently.  
11 Remove any jammed paper by pulling it gently.  
If you do not see the leading edge of the jammed paper  
Do not force to pull the paper, and proceed to step 9.  
Lift the paper exit guide, and then firmly close it.  
Ensure that each end of the paper exit guide is closed.  
12 Lift the dust cover.  
(1)  
(2)  
7-5  
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13 Remove any paper loaded in the paper cassette.  
18 Close the rear cover.  
19 Insert the toner cartridge.  
Fit the protrusions (A) on each side of the toner cartridge into the  
guides located on each side of the machine,and then slide the  
toner cartridge into the machine until the toner cartridge meets  
the back of the machine.  
(A)  
(A)  
14 Remove any jammed paper by pulling it gently.  
20 Close the toner cover.  
If you cannot close the toner cover  
Ensure that the toner cartridge properly set in the machine. Do  
not try to forcefully close the toner cover, as this may damage the  
machine.  
15 Reload paper into the paper cassette and lower  
the dust cover.  
Next, continue to clear jams in the rear cover.  
16 Open the rear cover.  
21 Lower the scanning platform.  
The machine is ready to print.  
17 Remove any jammed paper by pulling it gently.  
7-6  
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Display Message  
If messages appear, see the following and solve the problem.  
e-Manual Troubleshooting Display Messages  
Error Codes  
An error code is a 3-digit code recorded as an error log when an error occurs.  
You can view the code at the job history in the system status screen.  
For details on the error code, see the following.  
Cause  
A document may be jammed.  
#001  
#037  
Action  
Cause 1  
Action 1  
Remove the jammed document.  
The machine’s memory is full.  
Print, send, or delete any documents stored in the memory.  
For a copy job, divide the document into two or set <Original Type> to <Text/Photo (High Speed)> before copying.  
Action 2  
e-Manual Copy Selecting Image Quality (Copy)  
Cause 2  
Action  
The data size exceeds the machine’s available memory.  
Reduce the data resolution or change the file format to reduce the data volume.  
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If <Incorrect Size/Setting> Appears  
The message appears when the paper size specified in <Drawer 1>, or <MP Tray> in the <Paper Settings> menu is different from  
the size of the paper loaded in the paper cassette or multi-purpose tray. If the message appears, perform the following operations.  
NOTE  
When printing using the printer driver  
To ignore the message and proceed to print on paper that is currently set, press [ ] or [ ] to select <Resume>, and then press [OK]. However,  
images may be printed improperly, for example, part of images may not be printed.  
Change the <Paper Settings> menu according to the size of the loaded paper  
Cancel the job, see “Setting a Paper Size and Type(P.2-14), and then change <Paper Settings>.  
IMPORTANT  
When printing using the printer driver  
Check that the paper size setting on the computer is also correct.  
Loading paper of the size specified in the <Paper Settings> menu  
(1) See“Loading Paper(P.2-9) and reload the paper specified in the <Paper Settings> menu.  
(2) Press [ ] or [ ] to select <Resume>, and then press [OK].  
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Troubleshooting  
If one of the following problems occurs during use, try the actions suggested here before contacting technical support.  
Check the Following First  
Is the power switched ON?  
Ensure that the power cord is securely plugged into the machine and into the wall outlet.  
Ensure that electricity is supplied from the power cord. Use another power cord or verify that cord is broken using a voltmeter.  
Turn ON the power switch.  
If there is no problem  
Has the power switch been just turned ON?  
Wait a moment for the machine starts and warm up.  
If there is no problem  
Is the machine in Sleep mode?  
Press [  
] (Energy Saver) on the operation panel to exit the Sleep mode.  
If there is no problem  
Are the settings proper?  
If the machine emits the entry error tone and does not start operating when you press [  
settings may be invalid. Recheck the settings.  
] (Start), your combination of  
If there is no problem  
Is the Error indicator on or blinking?  
Ensure that paper is loaded properly in the paper cassette or multi-purpose tray.  
Check if paper is jammed.  
Turn OFF the power switch of the machine, wait for more than 10 seconds, and then turn it ON. If the problem is solved, the  
Error indicator will turn off and the display will return to standby mode. If the Error indicator keeps blinking, unplug the power  
cord and contact your local authorized Canon dealer or the Canon help line.  
If there is no problem  
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Does a message appear on the display?  
If an error message appears on the display, refer to the following section to locate the appropriate corrective action.  
Print the transmission management report to see if any errors are listed.  
e-Manual Basic Operation Printing a List Printing a Communication Management Report  
If there is no problem  
If You Cannot Solve a Problem  
See “Troubleshooting” in the e-Manual, then solve the problem.  
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If a Power Failure Occurs  
The machine cannot be used while power supply is cut off.  
NOTE  
Charging the built-in battery  
It takes approximately 24 hours to fully charge the built-in battery after the machine is turned ON.  
If the built-in battery has not been charged fully charged, documents stored in the memory may not be properly backed up.  
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If You Cannot Solve a Problem  
Customer Support (U.S.A.)  
Customer Support (Canada)  
If you cannot solve the problem after having referred to the  
information in this chapter, contact Canon Customer Care  
Center at 1-800-OK-CANON Monday through Friday between  
the hours of 8:00 A.M. to 8:00 P.M. EST. On-line support is  
also available 24 hours a day at the website http://www.  
canontechsupport.com.  
Canon Canada Inc., offers a full range of customer technical  
support options*:  
*
Support program specifics are subject to change without notice.  
• For step-by-step troubleshooting, e-mail technical support,  
the latest driver or document downloads, and answers to  
frequently asked questions, visit  
http://www.canon.ca/  
Please have the following information ready when you  
contact Canon:  
• Product name (imageCLASS D550)  
• Serial number (a character string which consists of three  
alphabets and a 5-digit number and is indicated on the  
rating label located on the rear side of the machine)  
• Free live technical support 9 A.M. to 8 P.M. EST Monday  
through Friday (excluding holidays) for products still under  
warranty 1-800-OK-CANON  
• For the location of the authorized service facility nearest  
you, visit http://www.canon.ca/ or 1-800-OK-CANON  
• If the problem cannot be corrected by using one of the  
above technical support options, repair options are  
available at the time of your call to the live technical  
support number above or via the website at  
http://www.canon.ca/  
* Support program specifics are subject to change without notice.  
Please have the following information ready when you  
contact Canon:  
• Product name (imageCLASS D550)  
Rating label  
• Serial number (a character string which consists of three  
alphabets and a 5-digit number and is indicated on the  
rating label located on the rear side of the machine)  
• Place of purchase  
• Nature of problem  
• Steps you have taken to solve the problem and the results  
WARNING  
If the machine makes strange noises or emits smoke or  
odd odor  
Rating label  
Turn OFF the power switch immediately, disconnect the  
power cord, and contact Canon Customer Care Center.  
Do not attempt to disassemble or repair the machine  
yourself.  
• Place of purchase  
• Nature of problem  
IMPORTANT  
If you attempt to repair the machine by yourself  
• Steps you have taken to solve the problem and the results  
It may void the limited warranty.  
WARNING  
If the machine makes strange noises or emits smoke or  
odd odor  
Turn OFF the power switch immediately, disconnect the  
power cord, and contact Canon Customer Care Center.  
Do not attempt to disassemble or repair the machine  
yourself.  
IMPORTANT  
If you attempt to repair the machine by yourself  
It may void the limited warranty.  
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Print Result Is Not Good  
NOTE  
Contacting your local authorized Canon dealer  
If a problem that is not indicated in the e-Manual occurs, if none of the suggested measures solve the problem, or if you cannot determine the  
problem, contact your local authorized Canon dealer.  
Paper Curls  
Perform one of the following solutions according to the cause.  
<Cause 1> Damp paper is used.  
Replace the paper with new paper in an unopened package.  
Solution 1  
Perform the following procedure in the printer driver when you are using plainpaper (60 to 90 g/m2).  
1. Display the [Page Setup] tab.  
2. Set [Paper Type] to [Plain Paper L].  
Solution 2  
Solution 3  
Change the <Special Mode V> settings from the operation panel.  
e-Manual Maintenance Special Mode  
The level of improvement according to the setting option is as following.  
<Off> <Mode 1> <Mode 2> <Mode 3>  
(low)  
(high)  
*
*
Change of paper type or environment may reduce the curl or wrinkle problem, even without changing the setting.  
This setting is available when  
• the <Paper Size> is set to <B5>, <A5>, <STMT>, or <EXEC>  
• the <Paper Type> is set to <Plain (16 lb Bond-24 lb Bond)>, <Plain L (16 lb Bond-24 lb Bond)>, <Recycled>,  
<Color>, <Rough 1 (16 lb Bond-24 lb Bond)>, or <Envelope>  
*
As you select an option that has higer effect, printing speed becomes slower.  
<Cause 2> Appropriate paper is not being used.  
Replace the paper with which can be used with this printer.  
Solution  
Paper Creases  
Perform one of the following solutions according to the cause.  
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<Cause 1> The paper is not loaded properly.  
Load the paper properly.  
Solution  
<Cause 2> Damp paper is used.  
Replace the paper with new paper in an unopened package.  
Solution  
<Cause 3> Appropriate paper is not being used.  
Replace the paper with which can be used with this printer.  
Solution  
<Cause 4> There is a foreign object inside the printer.  
Remove the foreign object inside the printer.  
Solution  
<Cause 5> Depending on the paper type or the operating environment, the paper may be creased.  
Change the <Special Mode V> settings from the operation panel.  
e-Manual Maintenance Special Mode  
The level of improvement according to the setting option is as following.  
<Off> <Mode 1> <Mode 2> <Mode 3>  
(low)  
(high)  
Solution  
*
*
Change of paper type or environment may reduce the curl or wrinkle problem, even without changing the setting.  
This setting is available when  
• the <Paper Size> is set to <B5>, <A5>, <STMT>, or <EXEC>  
• the <Paper Type> is set to <Plain (16 lb Bond-24 lb Bond)>, <Plain L (16 lb Bond-24 lb Bond)>, <Recycled>,  
<Color>, <Rough 1 (16 lb Bond-24 lb Bond)>, or <Envelope>  
*
As you select an option that has higer effect, printing speed becomes slower.  
Printing Is Uneven  
Perform one of the following solutions according to the cause.  
<Cause 1> Paper is too moist or Too dry.  
Replace the paper with new paper in an unopened package.  
Solution  
<Cause 2> Toner is nearly out.  
To view the solution, refer to the following.  
Solution  
<Cause 3> The drum in the toner cartridge is deteriorated.  
Replace the toner cartridge with a new one.  
Solution  
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<Cause 4> Unevenness may appear when thin lines are printed.  
Change the <Special Mode J> setting to <On> from the operation panel.  
e-Manual Maintenance Special Mode  
If you use this mode, the following problems may occur.  
• The output is less fine.  
*
Solution  
• Toner smears even on unnecessary parts.  
• Toner consumption increases.  
White Specks Appear  
Perform one of the following solutions according to the cause.  
<Cause 1> Appropriate paper is not being used.  
Replace the paper with which can be used with this printer.  
Solution  
<Cause 2> Damp paper is used.  
Replace the paper with new paper in an unopened package.  
Solution  
<Cause 3> The drum in the toner cartridge is deteriorated.  
Replace the toner cartridge with a new one.  
Solution  
<Cause 4> When you print a document of highly contrasting density, white specks may appear on the outlines of the text or  
images.  
Change the [Special Print Mode] setting to [Special Settings 2] from the printer driver.  
e-Manual Maintenance Special Mode  
When [Special Settings 2] is selected, printing density is lower than when [Off] or [Special Settings 1] is selected.  
Also, text or lines may be less clear.  
Solution  
*
The Toner Does Not Fix onto the Paper Well  
Perform one of the following solutions according to the cause.  
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<Cause 1> Paper type setting is not specified properly.  
Properly specify the paper type setting.  
*
If you are using coarse paper, select one of the followings.  
• <Rough 1 (16 lb Bond-24 lb Bond)>  
• <Rough 2 (24 lb Bond-32 lb Bond)>  
• <Rough 3 (45 lb Cover-60 lb Cover)>  
Solution  
<Cause 2> Appropriate paper is not being used.  
Replace the paper with which can be used with this printer.  
Solution  
<Cause 3> Depending on the environment (in low temperature environments), toner may not be fixed sufficiently, and  
output may be less clear.  
Change the <Special Mode K> setting to <On> from the operation panel.  
e-Manual Maintenance Special Mode  
Change of environment may improve the toner fixation, even without changing the setting.  
If you use this mode, printing speed becomes slow.  
Solution  
*
*
The Printed Paper Has Vertical Streaks  
Perform one of the following solutions according to the cause.  
<Cause 1> Depending on the paper type or the operating environment, vertical streaks may appear on the printed paper.  
Replace the paper with new paper in an unopened package.  
Solution 1  
When copying  
Change the <Special Mode Z> setting from the operation panel.  
When printing from a computer  
Change the [Special Print Adjustment] setting from the print driver.  
e-Manual Maintenance Special Mode  
The level of improvement according to the setting option is as following.  
Solution 2  
<Off> <Mode 1> <Mode 2> <Mode 3> <Mode 4>  
(low)  
(high)  
*
*
Change of paper type or environment may reduce the streaks, even without changing the setting.  
As you select an option that has higher effect, printing density becomes lower. Outlines of printed text or images  
may be less clear, or images may be slightly jagged.  
Change the <Special Mode D> setting to <On> from the print driver.  
e-Manual Maintenance Special Mode  
*
*
*
Change of paper type or environment may reduce the streaks, even without changing the setting.  
This mode is more effective than <Special Mode Z>, however, printing speed becomes slow.  
This mode has higher priority than <Special Mode Z>.  
Solution 3  
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<Cause 2> The toner cartridge was replaced, or the printer was not printed for a long period of time.  
Change the <Special Mode B> setting from the operation panel.  
e-Manual Maintenance Special Mode  
The level of improvement according to the setting option is as following.  
<Off> <Mode 1> <Mode 2> <Mode 3>  
(low) (high)  
Solution  
*
*
Change of paper type or environment may reduce the streaks, even without changing the setting.  
As you select an option that has higher effect, printing speed becomes slower.  
Smudge Marks of Spattering Toner Appear around the Text or Patterns  
Perform one of the following solutions according to the cause.  
<Cause 1> Appropriate paper is not being used.  
Replace the paper with which can be used with this printer.  
Solution  
<Cause 2> Depending on the paper type (especially for heavy paper) or the operating environment (especially in dry  
environments), smudge marks of spattering toner may appear.  
Change the <Special Mode U> settings to <On> from the operation panel.  
e-Manual Maintenance Special Mode  
*
*
Maintain this setting <Off> in normal conditions. Change the setting only when the problems mentioned above  
Solution  
occur.  
If you use this mode, printing quality may become lower depending on the paper type (especially for thin paper) or  
environment (especially in wet environments)  
The Overall Print Result Is Dark  
Perform one of the following solutions according to the cause.  
<Cause 1> The copy density is not properly set.  
Adjust the <Density> or <Correct Density> lower from the operation panel.  
e-Manual Copy Adjusting the Density Finely Adjusting the Density  
Solution  
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<Cause 2> The machine is exposed to direct sunlight or strong light.  
Move the machine.  
Solution  
e-Manual Maintenance Transporting the Machine  
Copied Lines and Text Appear Faded  
A
B
C
Perform the following procedure.  
<Cause> <Original Type> is set to <Text/Photo (High Speed)> (default).  
Set <Original Type> to <Text>, and then try to copy again.  
Solution  
Printed Bar Codes Cannot Be Scanned  
Perform the following procedure.  
<Cause> When printing a bar code with the default printing preferences, the bar code may not be able to  
be scanned.  
Change the [Special Print Mode] setting to [Special Settings 1] from the print driver.  
e-Manual Maintenance Special Mode  
When [Special Settings 1] is selected, printing density is lower than when [Off] is selected. Also, text or lines may be  
less clear.  
Solution  
*
Paper Jams Occur Frequently When Performing 2-Sided Printing  
Perform the following procedure.  
<Cause> Depending on the paper type (especially for thin paper or curled paper), paper jams occur frequently when  
performing 2-sided printing.  
Change the <Special Mode I> settings from the operation panel.  
e-Manual Maintenance Special Mode  
*
*
Maintain this setting <Off> in normal conditions. Change the setting only when the problems mentioned above  
Solution  
occur.  
If you use this mode when you are not using thin paper, images may become white.  
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Chapter  
8
Registering/Setting the Various Functions  
You can set or change machine functions from the setting menu according to your purpose.  
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Setting Menu List  
Printing a User Data List  
3
4
Ensure that the paper is loaded, and then press  
[OK].  
To see the contents of current settings, print out user’s data list.  
Keys to be used for this operation  
Load the paper indicated in the display.  
Menu  
Supported paper:  
Size: A4, LTR  
OK  
Press [ ] to select <Yes>, and then press [OK].  
OK  
Printing starts.  
1
2
Press [  
] (Menu).  
Print user data  
list?  
Press [ ] or [ ] to select <User Data List>, and  
then press [OK].  
Yes  
No  
Menu  
Timer Settings  
Copy Settings  
Adjustment/Maintena...  
User Data List  
5
Press [  
Lists> screen.  
] (Report) to close <Print Report  
Contents of the Setting Menu  
[Paper Settings] key  
[Menu] key  
Register the size and type of the paper  
to be used.  
You can also register a custom paper  
size.  
Configure the machine settings.  
You can perform adjustment and  
cleaning.  
Viewing the Route Map  
Menu Operations  
Returns to the previous hierarchy.  
This area represents the first hierarchy in the menu.  
Timer Settings  
Proceeds to the next hierarchy.  
Selects an upper item/setting value.  
Selects a lower item/setting value.  
Proceeds to the next hierarchy. Also, a setting  
This area represents  
Time&Date Settings  
Date Display Type  
P.1-11  
hierarchies for "setting values."  
The setting values with the  
gray background or of the  
boldface represents the default  
settings.  
YYYY MM/DD  
MM/DD/YYYY  
DD/MM YYYY  
value is determined, and an operation is performed.  
* When <Apply> appears in the screen, you need to select <Apply>  
and press [OK] after specifying the setting.  
These represents reference areas in this manual.  
For the items with the icon, see the e-Manual.  
Back  
Reset  
Returns to the previous hierarchy.  
This area represents hierarchies for "setting item."  
Cancels the setting and returns to the initial screen.  
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Continues from the lower left  
Paper Settings  
<How to display>  
Press [Paper Settings].  
Timer Settings  
Keys to be used for this operation  
P.1-11  
Time & Date Settings  
MM/DD/YYYY  
DD/MM YYYY  
YYYY MM/DD  
Date Display Type  
12 Hour (AM/PM)  
12/24 Hour Clock  
24 Hour  
Current Time Settings  
Daylight Savings  
Off  
On  
"Setting a Paper Size and Type" (P. 2-16)  
- Start (M/W/D)  
- End (M/W/D)  
P.1-10  
10 to 240 (minutes)  
Sleep Timer  
Menu  
0=Off  
Auto Reset Timer  
CD-ROM  
<How to display>  
1 to 2 to 9 (minutes)  
Press [Menu].  
1
2
The setting menu is displayed.  
Default Screen  
Screen After Auto Reset  
Auto Offline Time  
CD-ROM  
Selected Screen  
Keys to be used for this operation  
0=Off  
CD-ROM  
1 to 5 to 60 (minutes)  
1
2
Copy Settings  
P.3-9  
Change Defaults  
Correct Density  
-4 to 0 to +4  
CD-ROM  
Preferences  
Display Settings  
Select Default Screen  
CD-ROM  
Copy  
Scan  
Status Monitor/Cancel  
Adjustment/Maintenance  
Status Monitor/Cancel Device Priority  
Language  
Off  
On  
Special Processing  
Special Mode U  
CD-ROM  
English  
French  
Off  
On  
Portuguese  
Spanish  
Off  
Special Mode V  
Mode 1  
Mode 2  
Mode 3  
Contrast  
-2 to 0 to +2  
Off  
Invert Screen Colors  
Off  
Special Mode Z  
On  
Mode 1  
Mode 2  
Mode 3  
Mode 4  
mm  
mm/Inch Entry Switch  
Gram/Pound Switch  
Inch  
Gram  
Pound  
Off  
Special Mode B  
Special Mode C  
1 to 2 to 5 (seconds)  
Message Display Time  
Scrolling Speed  
Mode 1  
Mode 2  
Mode 3  
Slow  
Normal  
Fast  
Off  
On  
P.6-7  
Toner Saver Mode  
Copy  
Special Mode D  
Copy  
Off  
Off  
On  
On  
Paper Feed Method Switch  
Multi-Purpose Tray  
CD-ROM  
Off  
Print  
Print Speed Priority  
On  
Print Side Priority  
Off  
Special Mode I  
Special Mode J  
Special Mode K  
Clean Fixing Unit  
Print Speed Priority  
Drawer 1  
On  
Print Side Priority  
Off  
On  
Off  
On  
P.6-3  
Continues to the upper right  
Continues to the next page  
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Continues from the previous page  
User Data List  
System Management Settings  
System Manager Information Settings  
CD-ROM  
System Manager PIN: Up to seven digits  
United States (US)  
Canada (CA)  
Brazil (BR)  
Select Country/Region  
Mexico (MX)  
Other  
Off  
USB Device On/Off  
CD-ROM  
On  
Update Firmware  
System Manager Information Settings  
USB Device On/Off  
Initialize All  
Initialize System Settings  
CD-ROM  
Initialize Menu  
Preferences  
CD-ROM  
CD-ROM  
CD-ROM  
CD-ROM  
CD-ROM  
Timer Settings  
Copy Settings  
Special Processing  
Initialize All  
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Main Specifications  
Machine Specifications  
Copy Specifications  
Machine Specifications  
Copy Specifications  
Type  
Personal Desktop  
• Text/Photo (High Speed): 300 dpi x 300  
dpi  
• Text/Photo, Photo, Text: 600 dpi x 600 dpi  
Scanning Resolution  
Output Resolution  
120 to 127 V, 60 Hz (Power requirements  
differ depending on the country in which  
you purchased the product.)  
Power Supply  
600 dpi x 600 dpi  
• Maximum: 1,090 W or less  
Average consumption during standby  
mode: Approx. 10 W  
Average consumption during sleep mode:  
Approx. 3 W  
• Direct 1:1 1.0 %  
• Enlargement 1:4.00, 1:2.00, 1:1.29  
• Reduction 1:0.78, 1:0.64, 1:0.50, 1:0.25  
• Zoom 0.25 to 4.00, 1% increments  
Copy Ratio  
Power Consumption  
Copy Speed (Letter  
Plain Direct)*  
26 cpm  
• 10 seconds or less*  
(Temperature: 68 °F (20 °C),  
humidity: 65% RH ;  
from when the machine is turned on with  
the power switch to when the standby  
display appears)  
* Warm-up time may vary depending on  
the condition and environment around  
the machine.  
Successive Copying  
Capacity  
Maximum 99 copies  
• Platen glass  
8.7 seconds or less  
• Feeder  
Warm-up Time  
Weight  
First Copy Time  
(Letter)  
14 seconds or less  
*
Speed when using Letter size Plain paper and copying the same  
data continuously. Depending on the type, size, or feeding  
direction of the paper, such as when using small size paper, copy  
speed may become slower. Also, operation may pause or become  
slow to readjust the temperature or print quality of the machine,  
when copying continuously.  
Main unit (including toner cartridge):  
Approx. 28.7 lb (13.0 kg)  
Dimensions  
(W x L x H)  
15 3/8x 16 7/8x 14 1/4”  
(390 mm x 429 mm x 361 mm)  
Installation Space  
(W x L x H)  
24 7/8x 31 5/8x 30”  
(631 mm x 804 mm x 763 mm)  
Environmental  
Conditions  
Temperature: 50 to 86°F (10 to 30°C)  
Humidity: 20% to 80% RH (no condensation)  
Printer Specification  
Acceptable  
Documents  
Printer Specification  
Acceptable Paper  
Stock  
Indirect electrostatic system (On-demand  
fixing)  
Printing Method  
Paper Capacity  
Multi-purpose tray: 1 sheet (16 to 21 lb  
Bond (60 to 80 g/m²))  
Printable Range  
Scanning Range  
Paper cassette: Approx. 250 sheets (16 to 21  
lb Bond (60 to 80 g/m2))  
Output Tray Capacity  
(Letter size paper  
which has been just  
opened)  
Approx. 100 sheets  
(16 to 21 lb Bond (60 to 80 g/m²))*1  
Print Speed (Letter  
Plain Direct)*2  
26 ppm  
Output Resolution  
Gradation  
600 dpi x 600 dpi  
256 gradations  
Toner Cartridge  
* 1  
Actual paper capacity varies depending on the installation  
environment and paper type to be used.  
* 2  
Speed when using Letter size Plain paper and printing the same  
data continuously. Depending on the type, size, or feeding  
direction of the paper, such as when using small size paper, print  
speed may become slower. Also, operation may pause or become  
slow to readjust the temperature or print quality of the machine,  
when printing continuously.  
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Scanner Specifications  
Scanner Specifications  
Type  
Color scanner  
• Platen glass: 8 1/2x 11 5/8”  
(215.9 mm x 297 mm)  
• Feeder: 8 1/2x 14”  
Maximum Scanning  
Size  
(215.9 mm x 355.6 mm)  
• Optical resolution  
Platen glass: 600 x 600 dpi  
Feeder: 300 x 300 dpi  
Scanning Resolution  
• Software interpolation resolution  
• 9600 dpi x 9600 dpi  
• Platen glass  
Grayscale: 3 seconds/sheet  
Color: 15 seconds/sheet  
• Feeder  
Grayscale: 3 seconds/sheet  
Color: 13 seconds/sheet  
Scanning Speed  
(Letter, 300 x 300  
dpi)*  
• 100 Base-TX (Windows only)  
• 10 Base-T (Windows only)  
• Hi-Speed USB  
Host Interface  
Operating System  
Driver  
• USB  
• Windows 2000/XP/Vista/7  
• Mac OS 10.4.9 or later (excluding Classic  
environment)  
• TWAIN  
• WIA 1.0 (Windows XP/Vista/7)  
• WIA 2.0 (Windows Vista/7)  
• ICA (Mac OS X 10.6.x)  
*
The communication time is not included.  
9-3  
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For Macintosh Users  
In this manual, methods to operate in the Windows environment are explained as examples. To view how to use printer drivers or  
utilities for Macintosh, see the following driver guides (PDF files) or driver help systems.  
Function  
Object  
Reference  
• Starter Guide  
Installing the Printer Driver  
• Printer Driver Guide  
• Printer Driver Guide  
• Printer Driver’s Help  
Print function  
Printing  
Using each feature  
• Starter Guide  
• Scanner Driver Guide  
Installing the Scanner Driver  
Scan function  
Scanning (Setting the MF Toolbox or ScanGear MF)  
• Scanner Driver Guide  
Accessory software  
Displaying Driver Guides (PDF Files)  
• Presto! PageManager  
Double-click the following PDF files from the [Manuals] folder  
on the provided CD-ROM.  
Reference in the e- Manual “User Software CD-ROM”  
Printer Driver Guide  
[GUIDE-UFR II-US.pdf]  
Scanner Driver Guide  
[GUIDE-SCAN-US.pdf]  
Some print features  
<Examples>  
• Operating in the print server environment  
• Watermark printing  
• PageComposer (Combining and printing multiple files)  
• Changing the halftone  
• Adjusting the gamma value  
For information on the features that are available on the  
Macintosh, see the Printer Driver’s help system.  
Displaying a Drivers Help System  
You can use drivershelp systems after you install each driver.  
Reference in the e- Manual “Print”  
Printer Drivers Help  
From the below panels in the [Print] dialog, click [  
• [Basic] panel  
].  
Some scan features  
<Example>  
• Creating a “Searchable PDF”  
For information on the features that are available on the  
Macintosh, see the Scanner Driver Guide.  
• [Advanced] panel  
Reference in the e- Manual “Scan”  
Content of the e-Manual about Features  
that Are Unavailable on the Macintosh  
Among the features explained in the e-Manual, the followings  
are unavailable on the Macintosh.  
Installing or uninstalling the e-Manual  
“Installing the e-Manual”  
Reference in the e- Manual  
“Uninstalling the e-Manual”  
9-4  
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I n d e x  
C
E
Changing the Default Values  
Error Code ................................................................ 7-7  
Copy................................................................................... 3-9  
Cleaning the Machine.......................................... 6-2  
Exterior ............................................................................. 6-2  
Fixing Unit...................................................................... 6-3  
Platen Glass.................................................................... 6-4  
Contents of the Setting Menu .......................... 8-2  
Copying..................................................................... 3-1  
2-Sided Copying......................................................... 3-5  
Collating Copies ......................................................... 3-7  
Enlarging/Reducing Copies................................ 3-6  
ID Card.............................................................................. 3-8  
N on 1................................................................................ 3-6  
Copy Mode .............................................................. 1-6  
Copyright ................................................................... xii  
F
Feeder........................................................................ 1-2  
H
I
If a Power Failure Occurs.................................. 7-11  
If <Incorrect size/setting> Appears ................ 7-8  
If You Cannot Solve a Problem....................... 7-12  
Image Quality  
D
Copy................................................................................... 3-4  
Installation .................................................................. vi  
Requirements.................................................................... x  
Space...................................................................................... x  
Date Settings........................................................ 1-11  
Density  
Copy................................................................................... 3-4  
Disclaimers............................................................... xiii  
Display....................................................................... 1-6  
Display Messages....................................................... 7-7  
LCD (Standby Mode) ............................................... 1-6  
Document feeder tray ......................................... 1-2  
Document guides.................................................. 1-2  
Documents  
M
Main Specifications............................................... 9-2  
Copy specifications................................................... 9-2  
Machine Specifications.......................................... 9-2  
Printer Specification................................................. 9-2  
Scanner Specifications ........................................... 9-3  
Maintenance and Inspections ..................... viii, xi  
Multi-purpose Tray  
Clearing Jams............................................................... 7-2  
Placing.............................................................................. 2-4  
Requirements............................................................... 2-2  
Scanning Range ......................................................... 2-3  
Documents Requirements................................. 2-2  
Paper guide................................................................... 1-4  
9-5  
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O
T
Operation Panel............................................ 1-2, 1-5  
Output tray .............................................................. 1-2  
Text Input Method ................................................ 1-9  
Time Settings....................................................... 1-11  
Toner Cartridge ...................................................... 6-6  
Handling.......................................................................... 6-6  
Replacing Toner Cartridge ................................... 6-9  
Trademarks ................................................................ xii  
Transporting the Machine............................... 6-16  
Tray extension ........................................................ 1-2  
Troubleshooting .................................................... 7-1  
Clearing Jams............................................................... 7-2  
Error Code ...................................................................... 7-7  
If a Power Failure Occurs.................................... 7-11  
If <Incorrect Size/Setting> Appears .............. 7-8  
If You Cannot Solve a Problem....................... 7-12  
P
Paper  
Clearing Jams............................................................... 7-2  
Loading............................................................................ 2-9  
Paper Size and Type............................................... 2-14  
Printable Range........................................................... 2-8  
Requirements............................................................... 2-6  
Paper Cassette............................................... 1-2, 1-4  
Paper Requirements............................................. 2-6  
Platen glass.............................................................. 1-2  
Power Supply............................................................. vi  
Requirements.................................................................... x  
Printable Range...................................................... 2-8  
Printing a User Data List...................................... 8-2  
Printing from a Computer.................................. 4-1  
U
USB port.................................................................... 1-3  
R
Rear cover................................................................. 1-3  
Registering/Setting the Various Functions .. 8-1  
S
Scan Functions ....................................................... 5-1  
Scan Mode ............................................................... 1-6  
Scanning area......................................................... 1-2  
Scanning Range..................................................... 2-3  
Selecting Print Side............................................ 2-16  
Sharpness  
Copy................................................................................... 3-7  
Sleep Timer........................................................... 1-10  
9-6  
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CANON INC.  
30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan  
CANON MARKETING JAPAN INC.  
16-6, Konan 2-chome, Minato-ku, Tokyo 108-8011, Japan  
CANON U.S.A., INC.  
One Canon Plaza, Lake Success, NY 11042, U.S.A.  
CANON EUROPA N.V.  
Bovenkerkerweg, 59-61, 1185 XB Amstelveen, The Netherlands  
CANON CHINA CO. LTD.  
15F Jinbao Building No.89, Jinbao Street, Dongcheng District, Beijing 100005, PRC  
CANON SINGAPORE PTE LTD  
1 HarbourFront Avenue, #04-01 Keppel Bay Tower, Singapore 098632  
CANON AUSTRALIA PTY LTD  
1 Thomas Holt Drive, North Ryde, Sydney NSW 2113, Australia  
CANON GLOBAL WORLDWIDE SITES  
http://www.canon.com/  
FT5-3401 (010)  
XXXXXXXXXX  
© CANON INC. 2011  
PRINTED IN KOREA  
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