Brother Fax Machine FAX 750 User Manual

FAX 750  
FAX 770  
FAX 870MC  
MFC 970MC  
®
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i
Table of Contents  
Introduction  
Using This Manual ...................................................................................................... 1  
Finding Information .................................................................................................... 1  
Test Sheet Procedures (for USA only) ..................................................................... 2  
About Fax Machines ................................................................................................... 2  
Fax Tones and Handshake .......................................................................................... 2  
ECM (Error Correction Mode) ................................................................................... 3  
Control Panel Overview ............................................................................................. 4  
FAX 750 and FAX 770 ............................................................................................... 4  
FAX 870MC and MFC 970MC .................................................................................. 5  
1
Installation  
Caution ........................................................................................................................... 7  
Packing List................................................................................................................... 8  
Choosing a Location ........................................................................................... 9  
Assembly ........................................................................................................................ 9  
Attach the document support ...................................................................................... 9  
Attach the paper wire extension and paper support .................................................. 10  
Install the printing cartridge ...................................................................................... 11  
Load the paper .......................................................................................................... 13  
Acceptable Paper ...................................................................................................... 13  
Connect the handset .................................................................................................. 13  
Connect the power cord ............................................................................................ 14  
Connect the telephone line........................................................................................ 14  
Special Line Considerations ..................................................................................... 14  
Roll Over Phone Lines ....................................................................................... 14  
Two-Line Phone System..................................................................................... 15  
Converting Telephone Wall Outlets .................................................................... 15  
Installing FAX/MFC, External Two-Line TAD, and Two-Line Telephone ........ 16  
Multi-Line Connections (PBX) ................................................................................ 17  
If you are installing the FAX/MFC to work with a PBX: .............................. 18  
Custom Features on Your Phone Line....................................................................... 18  
Connecting an External Telephone Answering Device (TAD) ................................. 18  
Sequence ............................................................................................................. 18  
Connections ........................................................................................................ 19  
Outgoing Message (OGM) ................................................................................. 20  
Connecting an External Telephone ........................................................................... 20  
2
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T A B L E O F C O N T E N T S  
ii  
On-Screen  
User-Friendly Programming................................................................................... 21  
Programming  
3
4
Function Mode .......................................................................................................... 21  
Alternating Displays ................................................................................................. 22  
Function Selection Table........................................................................................... 22  
Initial Setup  
Getting Started........................................................................................................... 27  
Setting Dialing Mode (Tone/Pulse).......................................................................... 27  
Setting Date and Time .............................................................................................. 27  
Setting Station ID ..................................................................................................... 28  
Entering Text ...................................................................................................... 29  
Inserting spaces ............................................................................................. 29  
Making corrections ........................................................................................ 29  
Repeating letters ............................................................................................ 29  
Special characters and symbols..................................................................... 29  
Setting Beeper Volume ............................................................................................. 30  
Setting the Handset Volume ..................................................................................... 31  
Setting the Speaker Volume...................................................................................... 31  
Setting the Ring Volume........................................................................................... 31  
Memory Storage ....................................................................................................... 32  
Setup  
Receive  
5
Basic Receiving Operations..................................................................................... 33  
Select Answer Mode................................................................................................. 33  
To select or change your Answer Mode ........................................................ 34  
Setting Ring Delay ................................................................................................... 35  
Setting F/T Ring Time .............................................................................................. 35  
Record FAX/TEL Outgoing Announcement (F/T OGM)  
(For FAX 870MC and MFC 970MC Only) ........................................................... 36  
Easy Receive ............................................................................................................. 36  
Printing a Reduced Incoming Document .................................................................. 37  
Recommended Reductions ................................................................................. 37  
Setting Paper Size ..................................................................................................... 38  
Advanced Receiving Operations ..................................................................... 39  
Operation from Extension Telephone ....................................................................... 39  
For FAX/TEL Mode Only .................................................................................. 39  
Changing Remote Codes .................................................................................... 39  
To change Remote Codes............................................................................... 40  
Printing a Fax in Memory (For FAX 770 Only) ....................................................... 40  
Polling ....................................................................................................................... 40  
Setting Up Polling Receive ................................................................................ 41  
Setting Up Sequential Polling Receive ............................................................... 42  
Canceling a Scheduled Job ....................................................................................... 42  
Setting Multi-Function Link Mode (For MFC 970MC Only) .................................. 43  
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T A B L E O F C O N T E N T S  
iii  
Distinctive Ringing ................................................................................................... 43  
Registering the Distinctive Ringing Pattern ....................................................... 44  
Caller ID ................................................................................................................... 44  
Viewing Caller ID List ....................................................................................... 45  
Clearing a Caller ID Stored in Memory  
(For FAX 870MC and MFC 970MC Only) .................................................... 45  
Printing Caller ID List ........................................................................................ 46  
Call Waiting Caller ID .............................................................................................. 46  
Copy Functions .......................................................................................................... 47  
Multiple Copies .................................................................................................. 47  
Reducing and Enlarging Copies ......................................................................... 47  
Setup  
Send  
Before You Begin........................................................................................................ 49  
Manual Transmission ............................................................................................... 50  
Automatic Transmission........................................................................................... 50  
Manual and Automatic Fax Redial........................................................................... 50  
Basic Sending Operations........................................................................................ 51  
Composing Electronic Cover Page .......................................................................... 51  
Cover Page for Next Fax Only........................................................................... 51  
Always Send Cover Page ................................................................................... 52  
Using a Printed Cover Page ............................................................................... 53  
Cover Page Message................................................................................................. 54  
Composing Your Own Comments ..................................................................... 54  
Contrast ..................................................................................................................... 54  
Resolution ................................................................................................................. 55  
Advanced Sending Operations ............................................................................... 55  
Overseas Mode ......................................................................................................... 55  
Quick Scan Fax Transmission .................................................................................. 56  
Call Reservation ....................................................................................................... 56  
Print Sample Call Back Message ............................................................................. 57  
Delayed FAX ............................................................................................................ 57  
Broadcasting ............................................................................................................. 58  
Next-Fax Reservation ............................................................................................... 59  
Multiple Resolution Transmission ........................................................................... 59  
Setting Up for Polling Transmit ............................................................................... 60  
Canceling a Scheduled Job....................................................................................... 60  
Interrupting Delayed Fax and Polling Transmit Jobs .............................................. 61  
6
Setup Auto Dial  
Numbers  
Storing Numbers for Easy Dialing ........................................................................ 63  
Storing One Touch Dial Numbers............................................................................. 63  
Storing Speed Dial Numbers .................................................................................... 64  
Changing One Touch and Speed Dial Numbers ....................................................... 65  
Setting Up Groups for Broadcasting ......................................................................... 66  
7
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T A B L E O F C O N T E N T S  
iv  
Telephone  
Making Voice Calls .................................................................................................... 67  
(
)
Voice  
8
Operation  
Manual Dialing ......................................................................................................... 67  
One Touch Dialing .................................................................................................... 68  
Speed Dialing ............................................................................................................ 68  
Hold .......................................................................................................................... 68  
Pause ......................................................................................................................... 69  
Tone/Pulse ................................................................................................................. 69  
Searching Telephone Index ....................................................................................... 69  
Answering Calls with the Speakerphone  
(For FAX 870MC and MFC 970MC Only) ........................................................... 69  
Remote Fax  
Options  
Fax Forwarding/Paging ........................................................................................... 71  
Programming a Fax Forwarding Number ................................................................. 71  
Programming Paging Number .................................................................................. 72  
Setting Fax Storage ................................................................................................... 73  
Changing Remote Access Code .............................................................................. 73  
Remote Retrieval ....................................................................................................... 74  
Using Remote Access Code ...................................................................................... 74  
Remote Commands ................................................................................................... 74  
Change Paging/Fax Forwarding Setting ........................................................ 74  
Retrieve a Fax ................................................................................................ 75  
Check the Receiving Status ........................................................................... 75  
Change Answer Mode .................................................................................... 75  
Exit Remote Operation .................................................................................. 75  
Retrieving Memory Status List ................................................................................. 76  
Retrieving Fax Messages .......................................................................................... 76  
Changing Fax Forwarding Number .......................................................................... 77  
(For FAX770 Only)  
9
Message Center  
Message Center Mode .............................................................................................. 79  
Flexible Memory Settings (Message Storage) ......................................................... 79  
Setting Up Message Center ...................................................................................... 80  
Setting Message Storage .......................................................................................... 80  
Recording Message Center Outgoing Message ....................................................... 81  
Listening to Outgoing Message (OGM)............................................................ 81  
Erasing Outgoing Message (OGM) ................................................................... 81  
Activating Message Center Mode ............................................................................ 82  
Message Indicator..................................................................................................... 82  
Playing Voice Messages and Memos ....................................................................... 82  
Printing a Fax Message ............................................................................................. 83  
Backup Printing Option ............................................................................................ 83  
Erasing Messages ...................................................................................................... 83  
To erase voice messages individually ............................................................ 84  
(For FAX 870MC and  
MFC 970MC Only)  
10  
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T A B L E O F C O N T E N T S  
v
To erase messages all at once......................................................................... 84  
Setting Maximum Time for Incoming Messages ...................................................... 84  
Setting Toll Saver ...................................................................................................... 85  
ICM Recording Monitor ........................................................................................... 85  
Recording a Memo.................................................................................................... 85  
Recording a Conversation ......................................................................................... 86  
Fax Forwarding/Paging ............................................................................................. 86  
Programming a Fax Forwarding Number........................................................... 86  
Programming Paging Number ............................................................................ 87  
Remote Retrieval ....................................................................................................... 88  
Using Remote Access Code ...................................................................................... 88  
Changing Remote Access Code ................................................................................ 88  
Remote Control Commands...................................................................................... 89  
Retrieving Memory Status List ................................................................................. 90  
Retrieving Fax Messages .......................................................................................... 90  
Changing Fax Forwarding Number .......................................................................... 91  
Message  
Message Center Pro .................................................................................................. 93  
Start with a Plan ........................................................................................................ 93  
Setting Up Message Center Pro ................................................................................ 94  
Voice .............................................................................................................................. 95  
Recording Voice Information in Memory Box ......................................................... 95  
Playing Voice Information in Memory Box .............................................................. 95  
Erasing Voice Information in Memory Box .............................................................. 96  
Personal Mailbox ....................................................................................................... 96  
Recording Personal Mailbox OGM/Password .......................................................... 96  
Playing Personal Mailbox Messages ........................................................................ 97  
Erasing Incoming Messages and Memo From Personal Mailbox ............................ 97  
To erase an individual message .......................................................................... 97  
To erase all messages.......................................................................................... 98  
Recording Memo in Personal Mailbox ..................................................................... 98  
Remote Retrieval of Incoming Messages and Memo in Personal Mailbox .............. 98  
Recording Second Level OGM ............................................................................... 99  
Playing Second Level OGM ..................................................................................... 99  
Erasing Second Level OGM ..................................................................................... 99  
Recording First Level OGM ................................................................................. 100  
Playing First Level OGM........................................................................................ 100  
Erasing First Level OGM........................................................................................ 100  
Turning On Message Center Pro ......................................................................... 101  
CenterPro  
(For FAX 870MC and  
11  
MFC 970MC Only)  
Printing  
Reports  
FAX/MFC Settings and Activity........................................................................... 103  
12  
To Print a Report ..................................................................................................... 104  
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T A B L E O F C O N T E N T S  
vi  
Transmission Verification (Xmit) Report ................................................................ 104  
Activity Report Interval .......................................................................................... 104  
Important  
Information  
13  
Standard Telephone and FCC Notices................................................................ 105  
These notices are in effect on models sold and used in the United States only ...... 105  
International Energy Star Compliance Statement ........................................ 106  
Industry Canada Compliance Statement (For Canada Only) ........................... 107  
Federal Communications Commission Compliance Notice  
(For USA Only) ............................................................................................. 107  
Important Safety Instructions ........................................................................... 109  
Notice – Disclaimer of Warranties ................................................................... 111  
Compilation and Publication Notice ................................................................ 111  
Trademarks ....................................................................................................... 112  
Troubleshooting  
and Maintenance  
14  
Troubleshooting ....................................................................................................... 113  
Fax-Back System .................................................................................................... 113  
Brother on the World Wide Web ............................................................................. 113  
Brother Bulletin Board............................................................................................ 114  
Error Messages ....................................................................................................... 114  
If You Are Having Difficulty with Your FAX/MFC ................................................ 118  
Printing or Receiving Faxes.............................................................................. 118  
Condensed Print and Horizontal Streaks;  
Top and Bottom of Sentences Cut Off ...................................................... 118  
Vertical Black Lines When Receiving ......................................................... 118  
Phone Line or Connections .............................................................................. 118  
FAX/MFC Does Not Answer When Called ................................................. 118  
No Dial Tone on the Handset ....................................................................... 118  
The Caller ID does not display after the Call Waiting Signal ...................... 118  
Sending Faxes ................................................................................................... 119  
Poor Transmitting Quality............................................................................ 119  
Dialing Does Not Work................................................................................ 119  
Vertical Black Lines When Sending ............................................................ 119  
Handling Incoming Calls.................................................................................. 119  
Double Ring in FAX/TEL Mode ................................................................. 119  
Transferring a Call to the FAX/MFC ........................................................... 119  
FAX/MFC “Hears” Voice as CNG Tone ...................................................... 119  
Transmission Verification Report Prints “Result: NG................................ 120  
Custom Features on a Single Line ............................................................... 120  
Packing and Shipping the FAX/MFC ................................................................. 121  
Regular Maintenance.............................................................................................. 122  
Cleaning the Scanner .............................................................................................. 122  
Cleaning the Print Head .......................................................................................... 123  
For Customer Service ............................................................................................. 123  
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T A B L E O F C O N T E N T S  
vii  
Setting Up  
Before You Install Multi-Function Link ............................................................. 125  
the MFC 970MC  
Package Contents .................................................................................................... 125  
15  
and Computer  
to Work Together PC Configuration Requirements ............................................................................. 126  
Connecting the MFC 970MC to Your PC ............................................................... 126  
Available Options ..................................................................................................... 127  
Install Multi-Function Link Software ............................................................... 127  
On-Line Documentation ................................................................................... 127  
Product Support ................................................................................................ 127  
Brother Web Link ............................................................................................. 127  
Installing the Multi-Function Link Software .................................................... 128  
Overview of Basic Steps ......................................................................................... 128  
Accessing the Software Installation Window ......................................................... 128  
Installing the Brother Software ............................................................................... 128  
Viewing On-Line Documentation ........................................................................ 129  
Using the  
Introduction .............................................................................................................. 131  
Running the Brother Software ............................................................................. 132  
Multi-Function Link ......................................................................................... 133  
Visioneer PaperPort LE .................................................................................... 133  
Sending a Fax from Your PC ................................................................................ 134  
Sending a Quick Fax ............................................................................................... 134  
Sending a Fax from the Main Menu ....................................................................... 135  
Sending a Fax from a Windows® Application ......................................................... 136  
Receiving Faxes into the PC .................................................................................. 137  
Before You Begin .................................................................................................... 137  
Checklist for the MFC: ..................................................................................... 137  
On your PC: ...................................................................................................... 137  
Viewing Received Faxes ......................................................................................... 138  
Scanning a Document ............................................................................................. 138  
Scanning Options .................................................................................................... 139  
Resolution ......................................................................................................... 139  
Contrast............................................................................................................. 140  
Image Type ....................................................................................................... 140  
Scanning into the PaperPort Viewer ....................................................................... 140  
Multi-Function  
16  
LinkSoftware  
(For MFC 970MC Only)  
Multi-Function  
For Multi-Function Link (option) Users ............................................................ 141  
Link(option)for  
17  
FAX 750, FAX 770  
and FAX 870MC  
Specifications  
Specifications ............................................................................................................ 143  
18  
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T A B L E O F C O N T E N T S  
viii  
Glossary ..................................................................................................................... 145  
Index ........................................................................................................................... 149  
Brother Numbers ..................................................................................................... 153  
Fax-Back System .................................................................................................... 153  
Brother on the World Wide Web ............................................................................. 153  
Brother Bulletin Board............................................................................................ 153  
For Customer Service ............................................................................................. 153  
Ordering Accessories and Supplies ..................................................................... 154  
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1
C H A P T E R O N E  
Introduction  
1
UsingThis Manual  
Thank you for purchasing a Brother fax machine (FAX) or multifunction center  
(MFC). This FAX/MFC has been designed to be simple to use, with LCD  
screen prompts to guide you through functions. However, you can use your  
FAX/MFC to its fullest potential by taking a few minutes to read this manual.  
Help/Q.Scan  
Additionally, your FAX/MFC has a Help Key. Press  
of basic operational steps and functions.  
to print a list  
Finding Information  
All chapter headings and subheadings are listed in the Table of Contents.  
You will be able to find information about a specific feature or function by  
checking the Index at the back of this manual. Also, throughout this manual,  
you’ll see special symbols alerting you to important information, cross-  
references, and warnings. Illustrations of some screen displays also help  
you choose the correct key-presses.  
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C H A P T E R O N E  
2
Test Sheet Procedures (for USA only)  
After programming your Station ID, please fill out the TEST SHEET  
included with your FAX/MFC and fax it to Brother’s Automated Fax  
Response System as your first transmission. This will verify that your  
FAX/MFC is properly installed.  
See  
Setting  
Station ID  
p. 28  
When this document is received a confirmation sheet will be sent back to  
your machine. To get a response, be sure to set up your Station ID.  
USA  
1-908-685-9283 (fax)  
About Fax Machines  
If you’re a first-time FAX/MFC user, fax operation might seem a little  
mysterious. You’ll soon get used to the unusual fax tones on your phone  
line, and be able to send and receive faxes easily.  
Fax Tones and Handshake  
When someone is sending a fax, the FAX/MFC sends fax calling tones, (CNG  
tones) — soft, intermittent beeps at 4-second intervals. You’ll hear them when  
Start  
you dial and press  
, and they continue for about 40 seconds after dialing.  
During that time, the sending machine must begin the “handshake” with the  
receiving machine. Each time you use automatic procedures to send a fax, you  
are sending CNG tones over the phone line. You’ll soon learn to listen for these  
soft beeps each time you answer a phone on your fax line, so you know if you  
are receiving a fax message.  
The receiving fax responds with fax receiving tones — loud, chirping  
sounds. A receiving fax chirps for about 40 seconds over the phone line, and  
the screen displays “RECEIVE.” If your FAX/MFC is set to the FAX ONLY  
Mode, it will answer every call automatically with fax receiving tones. Even  
if the other party hangs up, your FAX/MFC continues to send the “chirps”  
for about 40 seconds, and the screen continues to display “RECEIVE.” To  
Stop  
cancel the receiving mode, press  
.
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I N T R O D U C T I O N  
3
When your FAX/MFC answers in FAX/TEL Mode, the FAX/MFC listens  
for CNG tones and then responds with receiving tones.  
The fax “handshake” is the time in which the sending machine’s CNG tones  
and the receiving machines “chirps” overlap. This must be for at least 2 to 4  
seconds, so the machines can understand how each is sending and receiving the  
fax. The handshake cannot begin until the call is answered, and the CNG tones  
only last for about 40 seconds after the number is dialed. Therefore, it’s  
important for the receiving machine to answer the call in as few rings as  
possible.  
When you have an external telephone answering device (TAD) on your fax line,  
your TAD will determine the number of rings before the call is answered. Pay  
special attention to the directions in the Installation chapter for connecting a  
TAD to your FAX/MFC.  
ECM (Error Correction Mode)  
The Error Correction Mode (ECM) is a way for the FAX/MFC to check the  
integrity of a fax transmission while it is in progress. ECM transmissions  
are possible only between machines that both have the ECM feature. If they  
do, you may send and receive fax messages that are continuously checked  
for their integrity.  
Sufficient memory must be available in your FAX/MFC for this feature to  
work.  
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C H A P T E R O N E  
4
Control Panel Overview  
FAX 750 and FAX 770  
18  
19  
17  
16  
15  
14  
13  
770  
HOME/OFFICE PLAIN PAPER FACSIMILE  
12  
11  
1
2
3
4
5
6
7
8
9
10  
15 Resolution  
10 Start  
6
7
Sort  
1
Hook  
Lets you dial  
telephone and fax  
numbers without  
lifting the handset.  
Sets the resolution when  
you send a fax or make a  
copy.  
Starts an operation,  
such as sending a  
fax.  
Use this key when  
you want multiple  
copies of a multiple  
page original copied  
in order.  
11  
12  
One Touch  
Dial Keys  
These eight keys give  
you instant access to  
previously stored  
phone numbers.  
16 Mode  
Use to select how fax  
machine will handle  
incoming calls.  
Hold  
Lets you put calls  
on hold.  
2
3
Enlarge/Reduce  
Use this key to  
enlarge or reduce  
copies depending on  
the ratio you select:  
150%, 125%, 120%,  
100%, 93%, 87%,  
75% or 50%. To  
reduce the image size  
automatically, select  
AUTO.  
Set  
17  
18  
Redial / Pause  
Re-dials the last  
number called.  
Also inserts a  
pause in autodial  
numbers.  
Stores a function setting  
into the fax machine.  
Help/Q. Scan  
Prints a quick  
(Left Arrow)  
(Right Arrow)  
reference Help List.  
Also, lets you take  
advantage of memory  
transmission.  
Volume  
Moves the LCD cursor  
to the left or right.  
Adjusts speaker, ring  
and handset volume.  
Speed Dial  
4
5
Lets you dial  
stored phone  
numbers by  
pressing a two-  
digit number.  
8
9
13  
14  
Copy  
Makes a copy.  
Tel-index  
Lets you look up  
numbers stored in the  
dialing memory.  
Stop  
19 Liquid Crystal Display  
Displays messages to  
help you set up and  
operate your fax  
Stops a fax, cancels  
an operation or exits  
from function mode.  
Function  
Dial Pad  
Lets you access the  
Dials phone and fax  
numbers, and can be  
used as a keyboard  
for entering  
information into the  
fax machine.  
function and  
machine.  
programming mode.  
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I N T R O D U C T I O N  
5
FAX 870MC and MFC 970MC  
26  
25 24  
23  
22 21 20 19 18 17 16 15 14  
13  
1
2
3
4
5
7
8
9
10  
6
6
11  
12  
1
Microphone  
Function  
7
20  
21  
Dial Pad  
Help/Q. Scan  
13  
Picks up your voice  
when you speak to  
another party using  
speakerphone.  
Lets you access the  
Dials phone and fax  
numbers, and can be  
used as a keyboard  
for entering  
information into the  
MFC.  
Prints a quick reference  
Help List. Also, lets  
you take advantage of  
memory transmission.  
function and  
programming mode.  
One Touch  
Dial Keys  
These eight keys give  
you instant access to  
previously stored  
phone numbers.  
Hold  
Lets you put calls  
on hold.  
MC ON/OFF  
Lets you activate the  
Message Center.  
2
3
14  
15  
8
9
Sort  
Use this key when  
you want multiple  
copies of a multiple  
page original copied  
in order.  
Tel-index  
Redial / Pause  
Lets you look up  
numbers stored in the  
dialing memory.  
Re-dials the last  
number called. Also  
inserts a pause in  
autodial numbers.  
22 Resolution  
Sets the resolution when  
you send a fax or make a  
copy.  
Play  
16  
17  
Enlarge/Reduce  
Use this key to  
Lets you listen to  
voice messages and  
outgoing messages,  
and print fax messages  
stored in memory.  
Speed Dial  
4
5
23 Mode  
Lets you dial stored  
phone numbers by  
pressing a two-digit  
number.  
enlarge or reduce  
copies depending on  
the ratio you select:  
150%, 125%, 120%,  
100%, 93%, 87%,  
75% or 50%. To  
reduce the image size  
automatically, select  
AUTO.  
Use to select how fax  
machine will handle  
incoming calls.  
Message Indicator  
Light  
Notifies you that you  
have voice or fax  
messages in the memory.  
Speaker Phone  
Lets you speak to the  
person at the other  
end and dial  
telephone numbers  
without lifting the  
handset.  
Set  
24  
25  
Stores a function setting  
into the MFC.  
Liquid Crystal Display  
Displays messages to  
help you set up and  
operate your MFC.  
10 Copy  
Makes a copy.  
Erase  
18  
19  
Lets you delete voice  
messages, fax messages  
or all messages.  
6
RWD (  
FWD (  
)
)
Stop  
(Left Arrow)  
(Right Arrow)  
Volume  
Moves the LCD cursor  
to the left or right.  
Adjusts speaker, ring  
and handset volume.  
11  
26  
Stops a fax, cancels  
an operation or exits  
from function mode.  
Use to repeat or  
skip to the next  
voice message  
during playback.  
Record  
Lets you record an  
Outgoing Message  
(OGM), memos and  
Start  
12  
Starts an operation,  
such as sending a fax.  
telephone calls, and store  
information for Message  
Center Pro features.  
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C H A P T E R O N E  
6
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7
C H A P T E R T W O  
Installation  
2
Caution  
Never install telephone wiring during a lightning storm.  
1
2
We recommend that this product be used with a surge protection device  
to protect the product against lightning storms.  
Never install a telephone jack in a wet location unless the jack is  
specifically designed for a wet location.  
3
4
Never touch telephone wires or terminals that are not insulated unless  
the telephone line has been disconnected at the network interface.  
Use caution when installing or modifying telephone lines.  
5
6
Avoid using a telephone (other than a cordless type) during an electri-  
cal storm. There may be a remote risk of electric shock from lightning.  
Do not use the telephone to report a gas leak in the vicinity of the leak.  
7
8
For PLUGGABLE EQUIPMENT, the socket-outlet should be installed  
near the equipment and should be easily accessible.  
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C H A P T E R T W O  
8
Packing List  
Make sure you have the following items:  
Document  
Support  
Paper  
Wire Extension  
Telephone  
Line Cord  
Paper  
Support  
Telephone  
Handset  
Starter  
Printing  
Cartridge  
(Up to 100 pages)  
Handset  
Curled Cord  
Owner’s  
Manual  
Paper*  
(50 Sheets)  
Multi-Function  
Link CD-ROM*  
Brother  
StartCard  
Quick Reference  
Card  
Cable and  
PC I/F Box*  
Remote Control  
Access Card**  
*........ For MFC 970MC only  
**...... For FAX 770, FAX 870MC and MFC 970MC only  
NOTICE: If an item is missing, call Brother Customer Service at  
1-800-284-4329 (USA) or 1-800-853-6660 (from within Canada). See  
Ordering Accessories and Supplies on page 154 for the correct item numbers.  
Whenever you transport the FAX/MFC, use the packing materials that came  
with your machine. If you do not pack the FAX/MFC correctly, you may  
void your warranty.  
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I N S T A L L A T I O N  
9
Choosing a Location  
Place your fax machine on a flat, stable surface, such as a desk. Select a  
place that is free of vibration and shocks. Locate the FAX/MFC near a  
telephone jack and a standard, grounded power outlet.  
Avoid placing your machine in a high-traffic area. Do not place near  
heaters, air conditioners, water, chemicals or refrigerators. Do not expose  
the FAX/MFC to direct sunlight, excessive heat, moisture or dust. Do not  
connect your machine to electrical outlets controlled by wall switches or  
automatic timers. Disruption of power can wipe out information in the  
unit’s memory. Do not connect your machine to electrical outlets on the  
same circuit as large appliances or other equipment that might disrupt the  
power supply. Avoid interference sources, such as speakers or the base units  
of cordless phones.  
Assembly  
Attach the document support  
Attach the document support into the openings as shown in the illustration  
below.  
Document Support  
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C H A P T E R T W O  
10  
Attach the paper wire extension and paper support  
Attach the paper wire extension.  
1
Paper Wire  
Extension  
Insert the paper support into the openings as shown and then pull it out  
until you feel it click into place.  
2
Paper  
Support  
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I N S T A L L A T I O N  
11  
Install the printing cartridge  
Open the front cover.  
1
Front Cover  
Open the top cover, pressing the blue levers on both sides of the top  
cover.  
2
Blue Lever  
Top Cover  
Remove the plastic stopper from the printing cartridge.  
3
Stopper  
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C H A P T E R T W O  
12  
Turn the black spool on the right clockwise to tighten the ribbon as  
shown.  
4
Indented Arrow  
Black Spool  
Install the printing cartridge by inserting the indented  
placing the cartridge into its four holders.  
first and  
5
Top Cover  
Front Cover  
Press down on both sides of the top cover to close it securely.  
Close the front cover.  
6
7
The starter cartridge prints up to 100 pages.  
Make sure you have a Full replacement cartridge on hand (See Ordering  
Accessories and Supplies, p.154).  
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I N S T A L L A T I O N  
13  
Load the paper  
The paper cassette can hold about 100 sheets of 20-lb. paper.  
Open the paper cover.  
1
2
Place up to 100 sheets of paper in the paper holder. Do not allow the  
level of paper to pass maximum paper line on the paper guides.  
Close the paper cover.  
3
Maximum Paper Line  
Paper Guides  
Acceptable Paper  
Size:  
Weight:  
Letter, Legal and A4  
17 lb. – 24 lb.  
Thickness: .0031 inches – .0039 inches  
Connect the handset  
Connect the curled handset cord to the bottom of the handset and the left  
side of the FAX/MFC.  
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C H A P T E R T W O  
14  
Connect the power cord  
When you connect the power, the screen displays 01/01 00:00 FAX.  
NOTICE:  
1) This fax must be grounded using a three-prong plug.  
2) Since the FAX/MFC is grounded through the power outlet, you can  
protect yourself from potentially hazardous electrical conditions on the  
telephone network by keeping the power to your machine on when you  
connect it to a telephone line. Similarly, you can protect yourself when  
you want to move your machine, by disconnecting the telephone line  
first, and then the power cord.  
3) Lightning and power surges can damage this product! We recommend that  
you use a quality surge protection device on the AC power line as well as  
on the telephone line, or unplug the telephone line and electrical cords  
during a lightning storm.  
Connect the telephone line  
Connect one end of the telephone line cord to the jack labeled LINE on the  
left side of the FAX/MFC. Connect the other end to a modular wall jack.  
Special Line Considerations  
Roll Over Phone Lines  
A roll over phone system is a group of two or more separate telephone lines  
that pass incoming calls to each other if they are busy. The calls are usually  
passed down or “rolled over” to the next available phone line in a preset order.  
Your FAX/MFC can work in a roll over system as long as it is the last  
number in the sequence, so the call cannot roll away. Do not put the  
FAX/MFC on any of the other numbers; when the other lines are busy and a  
second fax call is received, the fax call is transferred to a line that does not  
have a fax machine. Your FAX/MFC will work best on a dedicated line.  
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I N S T A L L A T I O N  
15  
Two-Line Phone System  
A two-line phone system is nothing more than two separate phone numbers  
on the same wall outlet. The two phone numbers can be on separate jacks  
(RJ11) or combined into one jack (RJ14). Your FAX/MFC must be plugged  
into an RJ11 jack. RJ11 and RJ14 jacks may be equal in size and appear-  
ance and both may contain four wires (black, red, green, yellow). To test  
the type of jack, plug in a two-line phone and see if it can access both lines.  
If it can, you must separate the line for your FAX/MFC.  
Converting Telephone Wall Outlets  
There are three ways to convert to an RJ11 receptacle. The first two ways  
may require assistance from the telephone company. You can change the  
wall outlets from one RJ14 jack to two RJ11 jacks. Or, you can have an  
RJ11 wall outlet installed and slave or jump one of the phone numbers to it.  
The third way is the easiest: Buy a triplex adapter. You can plug a triplex  
adapter into an RJ14 outlet. It separates the wires into two separate RJ11  
jacks (Line 1, Line 2) and a third RJ14 jack (Lines 1 and 2). Plug the  
FAX/MFC into Line 2 of the triplex adapter.  
Triplex Adapter  
RJ14  
RJ11  
RJ14  
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C H A P T E R T W O  
16  
Installing FAX/MFC, External Two-Line TAD,  
and Two-Line Telephone  
When you are installing an external two-line telephone answering device  
(TAD) and a two-line telephone, your FAX/MFC must be isolated on one  
line at both the wall jack and at the TAD. The most common connection is  
to put the FAX/MFC on Line 2. The back of the two-line TAD must have  
two telephone jacks: one labeled L1 or L1/L2, and the other labeled L2. You  
will need at least three telephone line cords, the one that came with your  
FAX/MFC and two for your external two-line TAD. You will need a fourth  
line cord if you add a two-line telephone.  
Place the two-line TAD and the two-line telephone next to your  
FAX/MFC.  
1
2
Plug one end of the telephone line cord for your fax machine into the  
L2 jack of the triplex adapter. Plug the other end into the LINE jack on  
the left side of the FAX/MFC.  
Plug one end of the first telephone line cord for your TAD into the L1  
jack of the triplex adapter. Plug the other end into the L1 or L1/L2 jack  
of the two-line TAD.  
3
4
Plug one end of the second telephone line cord for your TAD into the  
L2 jack of the two-line TAD. Plug the other end into the EXT. jack on  
the left side of the FAX/MFC.  
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I N S T A L L A T I O N  
17  
Triplex Adapter  
Two Line Phone  
Two Line External TAD  
FAX/MFC  
You can keep two-line telephones on other wall outlets as always. There are  
two ways to add a two-line telephone to the FAX/MFC’s wall outlet. You  
can plug the telephone line cord from the two-line telephone into the  
L1+L2 jack of the triplex adapter. Or, you can plug the two-line telephone  
into the TEL jack of the two-line TAD.  
Multi-Line Connections (PBX)  
Most offices use a central telephone system. While it is often relatively  
simple to connect the FAX/MFC to a key system or a PBX (Private Branch  
Exchange), we suggest that you contact the company that installed your  
telephone system and ask them to connect the FAX/MFC for you. It is  
advisable to have a separate line for the FAX/MFC. You can then leave the  
FAX/MFC in FAX ONLY Mode to receive faxes any time of day or night.  
See  
Easy Receive  
p. 36  
If the FAX/MFC is to be connected to a multi-line system, ask your  
installer to connect the unit to the last line on the system. This prevents the  
unit from being activated each time a telephone call is received.  
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C H A P T E R T W O  
18  
As with all fax units, this machine must be connected to a two wire system. If  
your line has more than two wires, proper connection of the FAX/MFC cannot  
be made.  
If you are installing the FAX/MFC to work with a PBX:  
It is not guaranteed that the unit will operate correctly under all circum-  
stances with a PBX. Any cases of difficulty should be reported first to  
the company that handles your PBX.  
1
2
3
If all incoming calls will be answered by a switchboard operator, it is  
recommended that the Answer Mode be set to MANUAL. All incoming  
calls should initially be regarded as telephone calls.  
The unit may be used with either pulse or tone dialing telephone service.  
Custom Features on Your Phone Line  
To learn how custom features may affect your faxing operations, please  
refer to the Troubleshooting chapter, p. 120.  
Connecting an External  
Telephone Answering Device (TAD)  
Sequence  
You might choose to connect an additional answering system. When you  
have an external TAD on the same telephone line as the FAX/MFC, the  
TAD answers all calls. The FAX/MFC “listens” for fax calling (CNG)  
tones. If it hears them, the FAX/MFC takes over the call and receives the  
fax. If it doesn’t hear CNG tones, the FAX/MFC lets the TAD continue  
playing your outgoing message so your caller can leave you a voice  
message.  
The TAD must answer within four rings (the recommended setting is two  
rings). The FAX/MFC cannot hear CNG tones until the TAD has answered  
the call, and with four rings there are only 8–10 seconds of CNG tones left  
for the fax “handshake.” Make sure you carefully follow instructions in  
this manual for recording your outgoing message. We do not recommend  
using the toll saver feature on your external answering machine if it exceeds  
4 rings.  
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I N S T A L L A T I O N  
19  
Do not connect a TAD elsewhere on the same phone line—your FAX/MFC  
and TAD will both try to control the line.  
Connections  
The external TAD must be plugged into the left side of the FAX/MFC, into the  
jack labeled EXT. Your FAX/MFC cannot work properly if you plug the TAD into  
a wall jack.  
Plug the telephone line cord from the wall jack into the left side of the  
FAX/MFC, in the jack labeled LINE.  
1
Plug the telephone line cord from your TAD into the left side of the  
FAX/MFC, in the jack labeled EXT. (Make sure this cord is connected  
to the TAD at the TAD’s telephone line jack, and not its telephone set  
jack.)  
2
Set your external TAD to four rings or less. (The FAX/MFC’s Ring  
Delay setting does not apply).  
3
Record the outgoing message (see below).  
Set the TAD to answer calls.  
4
5
6
Function  
8
1
Set Message Storage (  
,
,
) to VOICE:EXT.  
(For FAX 870MC and MFC 970MC only).  
Set the Answer Mode to TAD:ANSWER MACH.  
(For FAX 750 and FAX 770 only.)  
7
On the FAX 870MC and MFC 970MC, set the Answer Mode to  
MC:MSG CTR.  
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C H A P T E R T W O  
20  
Outgoing Message (OGM)  
Timing is important in recording this message. The message sets up the  
ways to handle both manual and automatic fax reception.  
Record 5 seconds of silence at the beginning of your message. (This  
allows your FAX/MFC time to listen for the fax CNG tones of  
automatic transmissions before they stop.)  
1
Limit your speaking to 20 seconds.  
2
3
End your 20-second message by giving your Fax Receive Code for  
people sending manual faxes. For example:  
“After the beep, leave a message or send a fax by pressing  
Start.”  
5 1 and  
Connecting an External Telephone  
Your FAX/MFC is equipped with a handset that you can use as a regular  
phone. However, you can also connect a separate telephone (or telephone  
answering device) directly to your FAX/MFC.  
Connect the modular plug on the telephone’s line cord to the jack labeled  
EXT. on the left side of the FAX/MFC.  
Whenever this phone (or TAD) is in use, the screen displays “EXT. TEL IN  
USE,” and, if the FAX/MFC handset is lifted, an alarm sounds. To  
disconnect the call on the external phone and switch to the FAX/MFC, press  
Hook  
Speaker Phone  
or  
.
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21  
C H A P T E R T H R E E  
On-Screen  
Programming  
3
User-Friendly Programming  
See  
Using This  
Manual p. 1  
We have designed your fax machine with on-screen programming and a  
Help key. User-friendly programming helps you take full advantage of all  
the functions your FAX/MFC has to offer.  
Since your fax programming is done on the LCD, we created step-by-step  
on-screen prompts to help you program your FAX/MFC. All you need to do  
is follow the prompts as they guide you through the function menu  
selections and programming options and settings.  
Function Mode  
Function  
You can access the function mode by pressing  
. When you enter the  
function mode, your FAX/MFC displays a list of main menu options from  
which you can choose. These options appear one after the other on the display.  
Set  
Select an option by pressing  
when the option appears on the screen.  
You can “scroll” more quickly through options by pressing  
. When the  
Set  
screen displays your selection, press  
. (Use  
to scroll backward if you  
passed your choice or to save key strokes. Both arrow keys show all options,  
in the opposite order.)  
Set  
Before you press  
after entering information in a field using the dial pad,  
you can correct a mistake. Use  
incorrect characters.  
to back up and then type over the  
When you finish a function, the screen displays ACCEPTED.  
Stop  
If you want to exit the Function Mode, press  
.
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C H A P T E R T H R E E  
22  
Alternating Displays  
When you see alternating displays, the LCD sometimes alternates between  
the currently selected option, and a help message giving brief instructions  
about how to proceed. The display you’ll probably see most often is shown  
below, showing you, when you place a document in the feeder, that you can  
dial a number and send a fax, or you can make a copy.  
FAX: NO. & START  
COPY: PRESS COPY  
Function Selection Table  
If you have a basic understanding of how to program your FAX/MFC, you  
can perform most of the programming settings without the Owner’s Manual.  
To help you understand the function selections, options, and settings that  
are found in your fax programs, use the Function Selection Table below.  
1. INITIAL SETUP  
Function  
Description  
Factory Set More Info  
1. TONE/PULSE  
2. DATE/TIME  
Selects dialing mode.  
TONE  
p. 27  
Enter date and time for LCD  
display and to print on  
transmissions.  
1999 1/1 00:00  
pp. 27, 28  
3. STATION ID  
4. BEEPER  
Program name, fax number and  
telephone number to appear on  
each transmitted page.  
p. 28  
p. 30  
Adjust volume level of beeper.  
LOW  
2. SETUP RECEIVE  
Function  
Description  
Factory Set More Info  
1. RING DELAY  
Number of rings before FAX/MFC RING DELAY: 04 pp. 35, 85  
answers in FAX/TEL, FAX, or  
MC (FAX 870MC and MFC  
970MC only) modes.  
TOLLSAVER:OFF  
(FAX 870MC and  
MFC 970MC only)  
2. F/T RING TIME  
3. EASY RECEIVE  
4. REMOTE CODE  
Sets the time for “double ring” in 20  
FAX/TEL mode.  
p. 35  
p. 36  
p. 40  
Receive fax messages without  
pressing the Start key.  
ON  
Enter code to activate or deactivate ON ( 51, #51)  
machine from a remote location.  
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O N - S C R E E N P R O G R A M M I N G  
23  
2. SETUP RECEIVE (continued)  
Function  
Description  
Factory Set More Info  
5. REDUCTION  
6. PAPER  
Reduces size of image.  
AUTO  
p. 37  
Selects size of paper for fax receiving. LETTER  
p. 38  
7. POLLING RX  
Sets up your FAX/MFC to poll  
another fax machine.  
OFF  
pp. 40–42  
8. MF LINK  
Fax Receive Only/PC Primary/PC PC Primary  
Receive Only.  
p. 43  
3. SETUP SEND  
Function  
Description  
Factory Set More Info  
1. COVERPG SETUP  
Automatically sends a cover page OFF  
you program.  
pp. 51–53  
2. COVERPAGE MSG Program customized message for  
p. 54  
fax cover page.  
3. CONTRAST  
Change lightness or darkness of a  
fax you are sending.  
AUTO  
STANDARD  
OFF  
p. 54  
4. RESOLUTION  
Allows you to change resolutions  
page by page.  
p. 59  
5. OVERSEAS MODE Adjusts for sometimes difficult  
p. 55  
overseas transmissions  
6. CALL RESERVE  
7. DELAYED FAX  
8. POLLED TX  
You can send a fax, then speak.  
Send documents later.  
OFF  
pp. 56–57  
pp. 57–58  
p. 60  
Sets up your FAX/MFC with a  
document to be retrieved by  
another fax machine.  
OFF  
4. CANCEL JOB  
Function  
Description  
Factory Set More Info  
Cancel a delayed fax or polling job.  
p. 60  
5. INTERRUPT  
Function  
Description  
Factory Set More Info  
Send a fax now, even if you have the  
machine set to send a fax later, or if  
you have it set for Polling.  
p. 61  
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C H A P T E R T H R E E  
24  
6. SET AUTO DIAL  
Function  
Description  
Factory Set More Info  
1. ONE-TOUCH DIAL Dial numbers stored in memory  
pp. 63–64  
pp. 64–65  
p. 66  
by pressing only one key.  
2. SPEED-DIAL  
Dial numbers stored in memory  
by pressing only three keys.  
3. SETUP GROUPS  
Set up a Group number for  
broadcasting.  
7. PRINT REPORTS  
Function  
Description  
Factory Set More Info  
1. XMIT REPORT  
2. ACT.REPORT  
3. ALL DIAL  
OFF  
pp. 103–104  
INTERVAL: OFF pp. 103–104  
Print lists and reports of activity.  
(Details in Chapter 12)  
pp. 103–104  
pp. 103–104  
pp. 103–104  
pp. 103–104  
4. TEL. INDEX  
5. USER SETTINGS  
6. MEMORY STATUS  
8. REMOTE FAX OPT (For FAX 770 Only)  
Function Description  
Factory Set More Info  
1. FAX FWD/PAGING Set FAX/MFC to forward fax/message OFF  
––OR––to call your pager.  
pp. 71, 72  
2. FAX STORAGE  
Store incoming fax in memory for OFF  
remote retrieval.  
p. 73  
3. REMOTE ACCESS  
4. PRINT FAX  
Set code for retrieving faxes.  
159  
p. 73  
p. 40  
Print incoming faxes stored in the  
memory.  
8. SETUP MSG CTR (For FAX 870MC and MFC 970MC Only)  
Function  
Description  
Factory Set More Info  
1. MSG STORAGE  
Select if memory will store fax,  
voice or both.  
FAX: OFF  
VOICE: ON  
p. 80  
2. BACKUP PRINT  
Prints copy of faxes received  
into memory.  
ON  
p. 83  
3. OGM  
Select/Record outgoing message. MSG CTR OGM pp. 36, 81  
4. ICM MAX. TIME  
Select maximum length of incoming 30 seconds  
messages.  
p. 84  
5. ICM REC. MONITR Adjust speaker volume for voice ON  
p. 85  
messages as they come in.  
6. FAX FWD/PAGING  
7. REMOTE ACCESS  
Set fax to forward fax/message  
––OR––to call your pager.  
OFF  
pp. 86, 87  
p. 88  
Set code for retrieving messages. 159  
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O N - S C R E E N P R O G R A M M I N G  
25  
9. MSG CTR PRO (For FAX 870MC and MFC 970MC Only)  
Function  
Description  
Factory Set More Info  
1. MSG CTR PRO  
2. OGM  
Select ON or OFF.  
OFF  
p. 101  
Record outgoing announcements for  
first level and second level.  
pp. 99, 100  
3. MAIL BOX  
Select primary (default) mailbox.  
p. 96  
4. VOICE INFO  
Store the voice information for each  
Voice-on-Demand.  
pp. 95–96  
0. TEL SERVICE  
Function  
Description  
Factory Set More Info  
1. DISTINCTIVE  
Use with phone company distinctive OFF  
ringing service to register the ring  
pattern with fax machine.  
pp. 43–44  
2. CALLER ID  
View or print a list of the last 30  
Caller IDs stored in memory.  
pp. 44–46  
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C H A P T E R T H R E E  
26  
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27  
C H A P T E R F O U R  
Initial Setup  
4
Getting Started  
Setting Dialing Mode (Tone/Pulse)  
Your FAX/MFC comes set to accommodate tone (multi-frequency) dialing  
service. If you have pulse (rotary) dialing service, you need to change the  
dialing mode.  
Function  
1
1
Press  
,
,
. The screen prompts you to select TONE or PULSE.  
1
DIALING:TONE?  
DIALING:PULSE?  
to select dialing mode.  
Use  
or  
2
3
4
Set  
Press  
Press  
when the screen displays the dialing mode you want.  
to exit.  
Stop  
Setting Date and Time  
Your FAX/MFC displays the date and time, and prints it on every fax you send.  
In the event of a power failure, the FAX/MFC maintains date and time  
information for up to two hours. All other settings remain unaffected.  
Function  
1
2
Press  
,
,
. The screen prompts you to enter the year.  
1
ENTER YEAR:XX  
Enter the last two digits of the year. The screen displays your entry.  
2
3
Set  
Press  
. The screen prompts you to enter the month.  
ENTER MONTH:XX  
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C H A P T E R F O U R  
28  
Enter two digits for the month (for example, enter 09 for September, or  
10 for October). The screen displays your entry.  
4
5
Set  
Press  
. The screen prompts you to enter the day.  
ENTER DAY:XX  
Enter two digits for the day (for example, 06). The screen displays your  
entry.  
6
7
Set  
Press  
. The screen prompts you to set the time.  
ENTER TIME:XX:XX  
Enter the time in 24-hour format (for example, enter 15:25 for 3:25 PM).  
8
9
Set  
Press  
.
Stop  
Press  
. The screen now displays the date and time you set, and  
10  
displays it whenever the FAX/MFC is standing by.  
Setting Station ID  
See Composing  
Electronic  
You can store your name, fax number, and telephone number to be printed  
on all fax pages.  
Cover Page  
pp. 51–53  
Function  
1
3
Press  
,
,
. The screen prompts you to enter your fax  
1
number.  
FAX:  
See  
Entering Text  
pp. 29, 30  
Enter your fax number (up to 20 digits). The screen displays your entry.  
2
3
Set  
Press  
. The screen prompts you to enter your telephone number.  
TEL:  
Enter your telephone number (up to 20 digits). If your telephone  
number and fax number are the same, enter the same number again. The  
screen displays your entry.  
4
5
Set  
Press  
. The screen prompts you to enter your name or your company  
name.  
NAME:  
Use the dial pad to enter your name (up to 20 characters). (You can use  
the chart on page 29 to help you enter letters.)  
6
Set  
Press  
Press  
to confirm.  
7
8
Stop  
. The screen returns to the date and time.  
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I N I T I A L S E T U P  
29  
Entering Text  
When you are setting certain functions, such as the Station ID, you may  
need to enter text into the FAX/MFC. Most keys on the dial pad have three  
or four letters printed above them. The keys for 0, # and  
printed letters because they are used for special characters.  
don’t have  
By pressing the appropriate number on the dial pad the correct number of  
times, you can access the character you want.  
Press Key  
one time  
two times three times four times  
A
D
G
J
B
E
C
F
2
3
4
5
6
7
8
9
H
K
N
Q
U
X
I
L
O
R
V
Y
M
P
S
Z
T
W
Inserting spaces  
If you want to enter a blank space, press  
twice.  
Making corrections  
If you entered a letter incorrectly and want to change it, press  
to move  
Stop  
the cursor after the last correct letter. Then press  
; the letters above and  
to the right of the cursor are deleted. Re-enter the correct text and/or digits.  
You can also back up and type over incorrect letters.  
Repeating letters  
If you need to enter a character assigned to the same key as the previous  
character, press  
to move the cursor to the right.  
Special characters and symbols  
Press  
for (space) ! “ # $ % & ’ ( ) + , - . /  
*
Press # for : ; < = > ? @ [ ] ^ _  
Press Ø for É À È Ê Î Ç Ë Ö 0  
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C H A P T E R F O U R  
30  
NOTICE  
The Telephone Consumer Protection Act of 1991 makes it unlawful  
for any person to use a computer or electronic device to send any  
message via a telephone fax machine unless such messages clearly  
contain, in a margin at the top or bottom of each transmitted page, or  
on the first page of the transmission, the date and time it is sent and  
an identification of the business or other entity or other individual  
sending the message and the telephone number of the sending  
machines or such business, other entity or individual.  
In order to program this information into your FAX/MFC, complete  
the steps described on pages 27–28.  
The telephone number you enter is used only for Call Back Message and  
Cover Page features.  
If you do not enter a fax number, no additional information can be entered.  
To enter a space, press  
characters.  
once between numbers and twice between  
If your Station ID has already been programmed, the screen prompts “1” to  
make a change, or “2” to exit without changing.  
Setting Beeper Volume  
You can set the beeper to LOW, HIGH or OFF. The default setting is LOW. When  
the beeper is set to LOW or HIGH, the FAX/MFC beeps every time you press a  
key or make an error, and at the end of fax sending or receiving.  
Function  
1
4
Press  
Press  
,
,
.
1
2
3
4
or  
to select your setting.  
Set  
When the screen displays the setting you want, press  
.
Stop  
Press  
to exit.  
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I N I T I A L S E T U P  
31  
Setting the Handset Volume  
You can adjust the handset volume any time you are talking on the  
telephone. There are two handset volume levels, LOW and HIGH. The  
default setting is LOW.  
Press  
or  
to adjust the volume level. The display shows the  
setting you are choosing. The new setting will remain until you change it  
again.  
Setting the Speaker Volume  
You can adjust the speaker volume when your FAX/MFC is onhook (after  
Hook  
Speaker Phone  
you pressed  
OR—  
), by selecting a speaker volume level.  
Press or  
to adjust the volume level. The display shows the setting  
you are choosing. Each key press changes the volume to the next setting.  
The new setting will remain until you change it again.  
If you have a FAX 870MC or MFC 970MC, you can adjust the speaker  
volume while you are listening to your OGM (Outgoing Message) and ICMs  
(incoming messages).  
Function  
8
5
If you turn the Incoming Recording Monitor to OFF (  
,
,
) on  
the FAX 870MC and MFC 970MC, the Speaker for screening calls will be  
disabled and you will not be able to hear callers leaving messages. The  
volume for other operations can still be controlled using  
and  
.
Setting the Ring Volume  
You can adjust the ring volume when your FAX/MFC is idle. You can select  
a ring volume level or press until the ring is off.  
Press  
or  
to adjust the volume level. With each key press, the  
FAX/MFC rings so you can hear the current setting and the display shows the  
setting you are choosing. Each key press changes the volume to the next  
setting. The new setting will remain until you change it again.  
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C H A P T E R F O U R  
32  
Memory Storage  
In the event of a power failure, all settings in the INITIAL SETUP, SETUP  
RECEIVE, SET AUTO DIAL, REMOTE FAX OPT, SETUP MSG CTR and  
MSG CTR PRO plus the COVERPG SETUP and COVERPAGE MSG (from  
SETUP SEND) functions are stored permanently. You may have to reset the  
date and time.  
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33  
C H A P T E R F I V E  
Setup  
Receive  
5
Basic Receiving Operations  
Select Answer Mode  
MANUALYou must answer all calls yourself. If you hear fax tones, press  
See  
Distinctive  
Ringing  
Start  
to begin receiving the fax, then hang up. You can use this mode with  
Distinctive Ringing.  
pp. 43–44  
FAX ONLY—The FAX/MFC automatically answers every call as a fax call.  
You cannot receive a voice call, but you can dial out and make a voice call.  
See  
For FAX/TEL  
Mode Only  
p. 39  
FAX/TEL—The FAX/MFC automatically answers every call. If the call is a  
fax, it prints the fax. If the call is not a fax, it signals you with a double ring  
(ring-ring), different from the phone company ringing, to alert you to pick  
up the call. If you select this setting, you’ll need to set the Ring Delay and  
F/T Ring Time features (on the following pages). If you have extension  
phones on the same line as the FAX/MFC, set Ring Delay to 4.  
TAD (For FAX 750 and FAX 770 only)—This is the only setting in which  
you can use an external answering machine. Your telephone answering  
device is connected to your FAX, and answers every call. Once the TAD  
answers, the FAX listens for fax tones. If it detects fax tones, it prints the fax.  
The TAD setting works only with an external telephone answering device  
(TAD); it does not work with telephone company voice mail. Ring Delay  
and F/T Ring Time do not work in this setting.  
MSG CTR (For FAX 870MC and MFC 970MC only)—The FAX/MFC  
provides you with a built-in digital Message Center for fax and voice. When  
you set the machine to answer calls, it will record up to 15 minutes of  
messages. For more information about Message Center (MSG CTR)  
operation, please see Chapter 10.  
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C H A P T E R F I V E  
34  
Current  
Answer Mode  
09/06 15:25 FAX  
(For FAX 750 and FAX 770 only)  
MSG CTR  
(For FAX 870MC and  
MFC 970MC only)  
09/06 15:25  
MC  
To select or change your Answer Mode  
Mode  
Press  
. The screen displays your current selection.  
1
The options on the FAX 750 and FAX 770 are:  
FAX ONLY  
FAX/TEL  
TAD:ANSWER MACH.  
MANUAL  
The options on the FAX 870MC and MFC 970MC are:  
FAX ONLY  
FAX/TEL  
MANUAL  
Or, if Message Center Mode is ON, it overrides your Answer Mode  
Setting, so the display shows:  
MC:MSG CTR  
Mode  
Continue to press  
until your new selection appears. After 2  
2
seconds, the screen returns to the date and time display, along with your  
new Answer Mode setting.  
If you’re changing Answer Mode while in another operation, the screen  
returns to the current operation display.  
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S E T U P R E C E I V E  
35  
See  
Easy Receive  
p. 36  
Setting Ring Delay  
The Ring Delay setting determines the number of times the FAX/MFC rings  
before it answers. If you have extension phones on the same line as the FAX/  
MFC, keep the Ring Delay default setting of 4.  
and  
Operation from  
Extension  
Telephone  
p. 39  
Function  
2
1
Press  
Press  
Press  
Press  
,
,
. If you have a FAX 750 or FAX 770, go to Step 4.  
1
2
3
4
or  
to select Ring Delay.  
and For  
Set  
.
FAX/TEL  
Mode Only  
p. 39  
or  
to select how many times the line rings before the  
FAX/MFC answers (00 – 04). If you select 00, the line doesn’t ring at all.  
Set  
Press  
Press  
when the screen displays your selection.  
to exit.  
5
6
Stop  
Setting F/T Ring Time  
You need to determine how long the fax machine will notify you with its  
special double ring when you have a voice call. This ringing happens after  
the initial ringing from the phone company. Only the fax machine rings, for  
20, 30, 40 or 70 seconds; no other phones on the same line ring the special  
double ring. However, you can answer the call on any phone on the same  
line as the FAX/MFC.  
Function  
2
2
Press  
Press  
,
,
.
1
2
or  
to select how long the FAX/MFC will ring to alert you  
that you have a voice call.  
Set  
Press  
when the screen displays your selection.  
3
RING TIME:20 SEC  
Stop  
Press  
to exit.  
4
Now, when a call comes in and the machine is set to FAX/TEL Mode, all  
phones on this line will ring the number of times you selected in Ring  
Delay.  
You can let the FAX/MFC pick up and detect if it’s a fax or voice call. If it’s  
a fax call, the machine prints the fax. If it’s a voice call, the machine signals  
you with a double ring for the length of time you selected in F/T Ring Time.  
Even if the caller hangs up during the double ringing, the FAX/MFC  
continues for the set time.  
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C H A P T E R F I V E  
36  
Record FAX/TEL Outgoing Announcement (F/T OGM)  
(For FAX 870MC and MFC 970MC Only)  
This is the announcement played by your FAX/MFC (not an external TAD)  
when someone calls and your machine is set to FAX/TEL mode. Although  
callers hear your announcement, they cannot leave a message. To erase the  
announcement, follow the directions on page 81. “Erasing Outgoing  
Message.”  
Function  
8
3
Press  
,
,
. The screen prompts you to choose F/T OGM or  
1
MSG CTR OGM.  
Press  
Press  
Press  
or  
to select F/T OGM.  
2
3
4
5
6
Set  
.
Record  
, then pick up the handset to record a message.  
Replace the handset.Your OGM is played.  
Stop  
Press  
to exit.  
Easy Receive  
See  
Operation from  
Extension  
Telephone  
p. 39  
Start  
When you use this feature, you don’t have to press  
when you answer a fax  
call and hear calling beeps. Just hold the handset and wait a few seconds. When  
you see “RECEIVE” on the fax screen or when you hear “chirps” through the  
handset of an extension phone connected to another wall jack, just replace the  
handset, and your machine does the rest. Selecting ON allows the  
FAX/MFC to receive fax calls automatically, even if you lift the handset of  
an extension or external phone. Selecting SEMI lets the machine receive the  
call only if you’ve answered it at the FAX/MFC. Selecting OFF means  
Start  
and  
For FAX/TEL  
Mode Only  
p. 39  
you’ll have to activate the FAX/MFC yourself, by pressing  
or by  
5
1
pressing  
if you are not at your machine.  
If you’ve set the feature to ON, but your FAX/MFC doesn’t automatically  
connect a fax call when you lift an external or extension phone handset,  
5
1
press the Fax Receive code  
. At the FAX/MFC, lift the handset  
Start  
and press  
.
Function  
2
3
Press  
,
,
.
1
2
3
4
Use  
or  
to select ON, SEMI or OFF.  
Set  
Press  
Press  
when the screen displays your selection.  
to exit.  
Stop  
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S E T U P R E C E I V E  
37  
Printing a Reduced Incoming Document  
You can always reduce the size of an incoming fax to a fixed percentage,  
regardless of the size of the paper (up to legal) in your FAX/MFC. If you  
choose AUTO, your machine chooses the level of reduction for you.  
Function  
2
5
Press  
,
,
. The screen displays  
1
5.REDUCTION  
Use  
or  
to select the reduction ratio you want—AUTO, 93%, 87%  
2
or 75%. Choose 100% if you don't want a reduction.  
Set  
Press  
Press  
when the screen displays your selection.  
to exit.  
3
4
Stop  
Recommended Reductions  
If your paper is letter size (8.5" x 11"), and the incoming fax is  
letter size, select 93%  
A4, select 87%  
legal size, select 75%.  
If your paper is A4 (8.2" x 11.6"), and the incoming fax is  
letter size, select 100%  
A4, select 93%  
If your paper is legal size (8.5" x 14"), and the incoming fax is  
letter size, select 100%  
A4, select 100%  
legal size, select 93%.  
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C H A P T E R F I V E  
38  
Setting Paper Size  
You can use three sizes of paper for printing your faxes — letter, legal and  
A4. When you change the kind of paper you have loaded in the FAX/MFC,  
you will need to change the setting for paper size, so your machine will  
know how to fit the incoming fax on the page. You can also select the level  
of page reduction to fit on the paper in your machine.  
Function  
2
6
Press  
,
,
. The screen displays  
1
6.PAPER  
Use  
or  
to select LETTER, LEGAL or A4.  
2
3
Set  
Press  
The screen displays  
when the screen displays your selection.  
CHANGE REDUCTION  
1.YES 2.NO  
1
2
Press  
if you need to change the reduction setting—OR—Press  
to  
go to Step 6.  
Use  
or  
to select AUTO, 100%, 93%, 87% or 75%.  
4
5
6
Set  
Press  
Press  
when the screen displays your selection.  
to exit.  
Stop  
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S E T U P R E C E I V E  
39  
Advanced Receiving Operations  
Operation from Extension Telephone  
See Easy  
Receive  
p. 36  
If you answer a fax call on an extension phone or on an external phone in  
the EXT. jack, you can make your FAX/MFC take over by using the Fax  
5
1
Receive Code. When you press the Fax Receive Code  
MFC starts to receive a fax.  
, the FAX/  
See  
Setting F/T  
Ring Time  
p. 35  
If the FAX/MFC answers a voice call and double-rings for you to take over,  
5
1
use the Telephone Answer Code  
phone.  
to take the call at an extension  
If you answer a call, and no one is on the line, assume you’re receiving a fax.  
Start  
At the FAX/MFC phone, press  
, then hang up. At an extension phone,  
5
1
press  
, wait for fax receiving tones (chirps), then hang up. At an  
5
1
external phone, press  
and wait for the phone to be disconnected  
(the screen displays RECEIVE) before you hang up. (Your caller will have to  
Start  
press  
to send the fax.)  
For FAX/TEL Mode Only  
When the FAX/MFC is in FAX/TEL mode, it will use the F/T Ring Time  
(double ringing) to alert you to a voice call. If you’re at the FAX/MFC, you  
can lift the handset to answer.  
If you’re at an extension phone, you’ll need to lift the handset during the  
5
1
F/T Ring Time and press  
between the double rings. If no one is on the  
line, or if someone wants to send you a fax, send the call back to the FAX/  
5
1
MFC by pressing  
.
Changing Remote Codes  
Remote Codes might not work with some telephone systems. The preset Fax  
5
1
5
Receive Code is  
. The preset Telephone Answer Code is  
1
.
If you are always disconnected when accessing your external TAD  
5
1
remotely, try changing the Fax Receive Code from  
to  
.
5
1
9
9
9
and the Telephone Answer Code from  
to  
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C H A P T E R F I V E  
40  
To change Remote Codes  
Function  
2
4
Press  
Press  
,
,
.
1
2
or  
to select ON (or OFF).  
REMOTE ACT.:ON?  
Set  
Press  
when the screen displays the setting you want.  
3
4
Set  
If you want to, enter a new Fax Receive Code, then press  
.
*
FAX RECEIVE: 51  
Set  
If you want to, enter a new Telephone Answer Code, then press  
.
5
6
TEL ANSWER:#51  
Stop  
Press  
to exit.  
Printing a Fax in Memory (For FAX 770 Only)  
If you have Fax Storage ON for remote retrieval, you can still print a fax in  
the memory when you are at your machine:  
See  
Setting Fax  
Storage  
Function  
8
4
Press  
Press  
Press  
,
,
.
1
2
3
Start  
.
p. 73  
Stop  
.
Polling  
Polling is the process of retrieving faxes from another fax machine. You can  
use your FAX/MFC to “poll” other machines, or you can have someone poll  
your machine.  
All parties involved in polling need to set up their fax machines to accom-  
modate polling. When someone polls your machine to receive a fax, they  
pay for the call; if you poll someone’s fax machine to receive a fax, you pay  
for the call.  
Some fax machines do not respond to the polling function.  
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S E T U P R E C E I V E  
41  
Setting Up Polling Receive  
Polling Receive is when you call another fax machine to receive a fax from it.  
Function  
7
2
Press  
,
,
.
1
The screen displays  
POLLING RX:OFF?  
SELECT <- -> & SET  
Press  
Press  
or  
to choose ON.  
2
3
Set  
. The screen prompts you to enter the fax number you want to  
Start  
poll, and then to press  
.
ENTER FAX NO.  
PRESS START KEY  
Enter the fax number you are polling.  
4
5
Start  
Press  
. The screen displays DIALING.  
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C H A P T E R F I V E  
42  
Setting Up Sequential Polling Receive  
Your FAX/MFC can request documents from several fax units in a single  
operation. Afterward, a Sequential Polling Report will be printed.  
Function  
7
2
Press  
,
,
.
1
The screen displays:  
POLLING RX:OFF?  
SELECT <- -> & SET  
Press  
Press  
or  
to select Polling ON.  
2
3
POLLING RX:ON?  
Set  
. The screen prompts you to enter the fax numbers to be  
polled.  
ENTER FAX NO.  
PRESS START KEY  
Specify the destination fax machines you wish to poll, using  
One Touch, Speed Dial or a Group.  
4
5
Start  
Press  
.
ACCEPTED  
Your FAX/MFC will poll each number or group member in turn for a  
document.  
DIALING  
Canceling a Scheduled Job  
You can cancel tasks you’ve scheduled, such as Delayed Fax or Polling  
Transmit.  
Function  
4
Press  
,
. Any waiting jobs appear on the display. If no job is  
1
waiting, the screen displays “NO JOB WAITING.”  
4.CANCEL JOB  
If you have more than two jobs waiting, use  
or  
to select the job  
2
Set  
you want to cancel. Press  
when the screen displays your selection.  
OR—  
If you have only one job waiting, go to Step 3.  
1
2
Press  
Press  
to cancel—OR—Press  
to exit without canceling.  
3
4
Stop  
to exit.  
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S E T U P R E C E I V E  
43  
See  
Multi-Function  
Link (option)  
for FAX 750,  
FAX 770 and  
FAX 870MC  
p. 141  
Setting Multi-Function Link Mode  
(For MFC 970MC Only)  
If you connect your FAX/MFC to your PC, you can receive faxes into your  
PC. See chapter 15 to set up for Multi-Function Link (for MFC 970MC  
only). After completing all setup for Multi-Function Link, you can select  
Multi-Function Link Mode (PC Primary/PC Receive Only/Fax Receive  
Only) for routing incoming faxes.  
Function  
2
8
Press  
,
,
. The screen displays  
1
8.MF LINK  
Press  
or  
to select PC PRIMARY, PC RECEIVE ONLY or  
2
FAX RECEIVE ONLY.  
Set  
Press  
Press  
when the screen displays your selection.  
3
4
Stop  
to exit.  
Distinctive Ringing  
This FAX/MFC feature lets you use the Distinctive Ringing subscriber  
service offered by some telephone companies, which allows you to have  
several telephone numbers on one phone line. Each phone number has its  
own Distinctive Ringing pattern, so you know which phone number is  
ringing. This is one way you can have a separate phone number for your  
FAX/MFC.  
Your FAX/MFC has a Distinctive Ringing function, allowing you to  
dedicate one phone number just for receiving faxes. You’ll need to follow  
the directions below to “register” the new Distinctive Ringing pattern, that  
was assigned by the Telephone Company, so your FAX/MFC can recognize  
its incoming calls.  
You can change or cancel the Distinctive Ringing pattern at any time. You  
can switch it off temporarily, then turn it back on. When you get a new fax  
number, make sure you reset this function.  
You can register only one Distinctive Ringing pattern with the FAX/MFC.  
Some ringing patterns cannot be registered.  
The FAX/MFC will answer only calls to its registered number.  
To have your TAD answer only the main number, the FAX/MFC must  
be in Manual Mode.  
In FAX/TEL or FAX ONLY mode, the FAX/MFC will answer all  
numbers on the phone line.  
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C H A P T E R F I V E  
44  
Registering the Distinctive Ringing Pattern  
Disconnect the FAX/MFC from any TAD or telephone company voice  
mail.  
1
Set the FAX/MFC to MANUAL mode.  
2
3
Function  
0
1
Press  
,
,
. The screen displays the current setting of this  
feature.  
Press  
or  
to select the SET mode. The screen displays:  
4
DISTINCTIVE:OFF?  
DISTINCTIVE:SET?  
Set  
Press  
Press  
when the screen displays DISTINCTIVE: SET?.  
5
6
or  
to select the prestored ring pattern you want to assign.  
(You will hear each pattern as you scroll through the four patterns.) Be  
sure to choose the pattern assigned by the Telephone Company.  
Ring  
Pattern  
Rings  
1
long - long  
2
3
4
short - long - short  
short - short - long  
very long (normal pattern)  
Set  
Press  
Press  
.
7
8
Stop  
to exit.  
Once you’ve registered the Distinctive Ringing pattern in your FAX/MFC,  
you can turn this feature ON (or OFF). To change the setting, follow Steps  
1 to 4 above, selecting ON or OFF.  
Caller ID  
The Caller ID feature of this FAX/MFC lets you use the Caller ID  
subscriber service offered by many local phone companies. After a few  
rings, the screen displays the telephone number of your caller (or name, if  
available). Once you pick up the handset, the Caller ID information  
disappears from the screen, but the call information remains stored in the  
Caller ID memory.  
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S E T U P R E C E I V E  
45  
See  
Printing Caller  
ID List,  
You will see the first 16 characters of the number or name.  
OUT-OF-AREA display means call originates outside your Caller ID  
service area.  
p. 46  
PRIVATE CALL display means the caller has intentionally blocked  
transmission of information.  
CALL PICKUP display remains on screen when no Caller ID  
information was transmitted.  
If both the name and number are received, the screen displays only the  
name. You can print a list of Caller ID information received by your FAX/  
MFC.  
Caller ID service varies with different carriers. Call your local phone  
company to determine what kind of service is available in your area.  
Viewing Caller ID List  
Caller ID memory stores information for up to thirty calls; when the thirty-  
first call comes in, information about the first call is erased. You can scroll  
through Caller ID information to review those calls made to your FAX/  
MFC.  
Function  
0
2
Press  
Press  
Press  
,
,
.
1
2
3
or  
to select DISPLAY #?.  
Set  
. The screen displays the ID of the most recent call. If the  
name was not received, it will not be displayed.  
Press or to scroll through the Caller ID memory and select the  
Caller ID you want to view.  
4
5
6
Set  
Press  
to see detailed information of the selected ID. The screen  
shows the caller’s name and number and the date and time of the call.  
Stop  
Press  
or  
to return to the Caller ID listing—OR—Press  
to exit.  
Clearing a Caller ID Stored in Memory  
(For FAX 870MC and MFC 970MC Only)  
For effective use of the memory, it is recommended that you clear the Caller  
Erase  
IDs stored in memory by pressing  
or name.  
when the display shows the number  
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C H A P T E R F I V E  
46  
Printing Caller ID List  
Function  
0
2
Press  
Press  
Press  
Press  
,
,
.
1
2
3
4
or  
to select PRINT REPORT?.  
Set  
.
Start  
.
Call Waiting Caller ID  
The Call Waiting Caller ID feature lets you use the Call Waiting Caller ID  
service offered by many local telephone companies. This feature displays  
the telephone number (or name, if available) of Call Waiting callers on your  
FAX/MFC’s screen.  
To answer a Call Waiting signal while you’re talking on the phone, ask  
the other party if you can put them on Hold to catch the other call. The  
screen displays the Caller ID.  
1
Speed Dial  
Press  
to switch to the second call.  
2
3
Speed Dial  
To switch back to the first call, press  
again.  
Either caller can hang up at any time. However, if you hang up you will  
disconnect both callers.  
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S E T U P R E C E I V E  
47  
Copy Functions  
Your FAX/MFC cannot scan anything closer than one-eighth inch from the  
edge of the paper. The default resolution for a single copy is Super Fine.  
Set the resolution to PHOTO for photographs.  
Place document face down in the feeder.  
1
2
Copy  
Copy  
Press  
. (You can press  
again for faster response—otherwise,  
copying begins in about 5 seconds.)  
Stop  
To cancel, press  
.
Do NOT pull on the paper while copying is in progress.  
Multiple Copies  
You can make multiple copies using your FAX/MFC, and you can choose  
whether the copies will be STACKED (all copies of page 1, then all copies  
of page 2, etc.) or SORTED (collated). The default resolution for multiple  
copies is Fine.  
Place the document face down in the feeder.  
1
2
Copy  
If you want copies “stacked,” press  
.
OR—  
Sort  
If you want copies “sorted” (collated), press  
Enter the number (1–99) of copies you want.  
Copy  
.
3
4
Press  
.
Sort  
Copy  
If you selected  
or STACK after pressing  
and get a MEMORY  
Stop  
FULL message while you are scanning the first page, press  
to cancel  
Sort  
the job and restart to make a single copy. If you selected  
and the  
MEMORY FULL message appears while scanning subsequent pages, you  
Copy  
Stop  
can press  
to copy the portion that is in memory, or press  
to cancel.  
Copy  
To restart the copy job using less memory, press  
for stacked copies.  
Reducing and Enlarging Copies  
When making copies, you can reduce or enlarge the size of the printed image.  
To reduce to the size of your selected paper automatically, select AUTO. To  
select a reduction ratio, choose 93%, 87%, 75% or 50%. To enlarge a  
document, select 150%, 125% or 120%. To print a document at its original  
size, select 100%.  
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C H A P T E R F I V E  
48  
Insert the document face down in the feeder.  
1
2
3
4
5
Enlarge/Reduce  
Press  
Use  
.
or  
to choose a reduction ratio setting.  
Copy  
Sort  
Press  
OR—  
, if you want sorted copies.  
9
Enter the number (1–99) of copies you want. For example, press  
nine copies.  
for  
Copy  
Press  
.
6
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49  
C H A P T E R S I X  
Setup  
Send  
6
BeforeYou Begin  
Documents must be between 5.8 and 8.5 inches wide, and 5.9 and 23.7  
inches long.Your fax machine can only scan an image 8.2 inches wide,  
regardless of how wide the paper is.  
Make sure you insert documents face down, top edge first.  
Adjust the paper guides to fit the width of your document.  
Paper Guides  
The automatic document feeder (ADF) can hold up to 10 pages, feeding  
each one individually through the fax machine. Use standard (17 lb–24  
lb) paper when using the ADF; if you’re using heavier paper, feed each  
sheet individually to prevent paper jams.  
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C H A P T E R S I X  
50  
See  
Resolution  
p. 55  
Resolution  
Press  
(before you send the fax) to select the resolution for the  
document you’re sending.  
DO NOT use curled, wrinkled, folded or ripped paper, or paper with  
staples, paper clips, paste or tape attached. DO NOT use cardboard,  
newspaper or fabric.  
Make sure documents written with ink are completely dry.  
Manual Transmission  
Manual transmission lets you hear the dial tone, ringing and fax receiving  
tones before sending the fax.  
Insert the document face down in the feeder.  
Pick up the handset and listen for a dial tone  
1
2
Hook  
Speaker Phone  
OR—press  
or  
and listen for a dial tone.  
See  
One-Touch  
Dialing  
Enter the fax number you want to call (you can enter the digits using the  
dial pad, or you can enter a One Touch or Speed Dial number or you can  
call from the Tel-index).  
3
p. 68  
Start  
When you hear the fax tone, press  
.
4
5
If you’re using the handset, hang up.  
Automatic Transmission  
This is the easiest way to send a fax. IMPORTANT: Do not pick up the handset,  
Hook  
Speaker Phone  
or press  
or  
.
Insert the document face down in the feeder.  
1
2
3
See  
Speed Dialing  
p. 68  
Enter the fax number from One Touch, Speed Dial, Tel-index or the dial pad.  
Start  
Press  
.
Manual and Automatic Fax Redial  
Redial/Pause  
If you’re sending a fax manually and the line is busy, press  
to retry  
the number.  
If you’re sending a fax automatically and the line is busy, the FAX/MFC  
will redial automatically up to three times at 5 minute intervals.  
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S E T U P S E N D  
51  
Basic Sending Operations  
Composing Electronic Cover Page  
See  
One Touch Dialing  
and Speed Dialing  
p. 68  
The cover page is generated at the receiving party’s machine. Your cover  
page includes the name stored in the One Touch or Speed Dial memory. If  
you’re dialing manually, the name is left blank.  
The cover page indicates the fax is from your Station ID, and the number of  
See Setting  
Station ID  
p. 28  
Function  
3
1
pages you’re sending. If you have Coverpage Setup set to ON (  
the number of pages remains blank.  
),  
Most of the SETUP SEND functions are temporary settings that allow you  
to make adjustments for each document you send. However, so that you can  
set up your cover page and cover page comments in advance, the Cover  
Page Setup and Cover Page Message functions will change their default  
settings.  
You can select a comment to include on your cover page.  
1.COMMENT OFF  
2.PLEASE CALL  
3.URGENT  
4.CONFIDENTIAL  
Instead of using one of the comments above, you can enter up to two custom-  
ized messages, each 27 characters long. Use the chart on page 29 to help enter  
characters.  
Cover Page for Next Fax Only  
Make sure the Station ID is set up (p. 28). This feature does not work  
without the Station ID.  
You can set the fax to send a cover page with a particular document. This  
cover page will include the number of pages in your document.  
Insert the document in the feeder.  
1
2
3
4
5
Function  
3
1
Press  
,
,
.
Set  
When the screen displays NEXT FAX ONLY?, press  
.
Press  
Press  
or  
to select ON.  
Set  
.
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C H A P T E R S I X  
52  
Press  
or  
to view the comment selections.  
6
1.COMMENT OFF  
2.PLEASE CALL  
3.URGENT  
4.CONFIDENTIAL  
5.(USER DEFINED)  
6.(USER DEFINED)  
when the screen displays your selection.  
Set  
Press  
7
8
Enter two digits to indicate the number of pages your are sending.  
0
0
(Enter  
to leave the number of pages blank.) If you make a  
to back up and reenter the number of pages.  
mistake, press  
Set  
Press  
. The screen displays:  
9
ACCEPTED  
OTHER SETTINGS?  
1.YES 2.NO  
1
Press  
if you want to select additional settings. The display returns to  
10  
2
the Setup Send menu—OR—Press  
if you are finished choosing  
settings, and go to Step 11.  
Enter the fax number you’re calling.  
11  
12  
Start  
Press  
.
Always Send Cover Page  
Make sure Station ID is set up (p. 28). This feature does not work without  
the Station ID.  
You can set the FAX/MFC to send a cover page whenever you send a fax.  
The number of pages in your fax is not included when you use this setting.  
Function  
1
3
Press  
Press  
,
,
.
1
2
or  
to select.  
COVERPAGE:OFF?  
COVERPAGE:ON?  
Set  
Press  
when the screen displays COVERPAGE: ON?. (If you select  
3
ON, a coverpage is always sent when you send a fax.)  
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S E T U P S E N D  
53  
If you selected ON, you must select a comment. Use  
possible selections. (You can select your custom comment.)  
or  
to view  
4
1.COMMENT OFF  
2.PLEASE CALL  
3.URGENT  
4.CONFIDENTIAL  
5.(USER DEFINED)  
6.(USER DEFINED)  
Set  
Press  
Press  
when the screen displays your selection. The screen displays:  
5
6
ACCEPTED  
OTHER SETTINGS?  
1.YES 2.NO  
1
if you want to select additional settings. The display returns to the  
2
Setup Send menu—OR—Press  
to exit if you are finished choosing  
settings.  
Using a Printed Cover Page  
If you prefer using a printed cover page that you can write on, you can print  
the sample page and attach it to your fax.  
Function  
3
1
Press  
Press  
,
,
.
1
2
3
4
or  
to select PRINT SAMPLE?.  
Set  
Press  
Press  
when the screen displays your selection.  
Start  
. Your FAX/MFC prints a copy of your cover page.  
- - -  
- - -  
- - -  
COVER PAGE  
- - -  
TO:  
FROM:  
FAX:  
TEL:  
PAGE[S] TO FOLLOW  
COMMENT:  
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C H A P T E R S I X  
54  
Cover Page Message  
You can set up two custom comments.  
ComposingYour Own Comments  
Function  
3
2
Press  
Use  
,
,
. The screen displays: COVERPAGE MSG.  
1
2
3
4
or  
to choose position 5 or 6 for your customized comment.  
Set  
Press  
.
See  
Entering Text  
pp. 29–30  
Use the dial pad to enter your customized comment (up to 27  
characters).  
Set  
Press  
. The screen displays:  
5
ACCEPTED  
OTHER SETTINGS?  
1.YES 2.NO  
1
Press  
if you want to select additional settings. The display returns to  
6
2
the Setup Send menu—OR—Press  
to exit.  
Contrast  
If your document is very light or very dark, you might want to set the  
contrast accordingly. Use S.LIGHT to send a very light document. Use  
S.DARK to send a very dark document.  
Insert the document, face down, in the feeder.  
1
2
3
4
Function  
3
3
Press  
Use  
,
,
.
or  
to select AUTO, S.LIGHT or S.DARK.  
Set  
When the screen displays your selection, press  
displays:  
. The screen  
ACCEPTED  
OTHER SETTINGS?  
1.YES 2.NO  
2
Press  
Press  
if you are finished choosing settings, and go to Step 6—OR—  
if you want to select additional settings. The display returns to the  
5
6
1
Setup Send menu.  
Start  
Copy  
Enter a fax number and press  
a copy.  
to send a fax—OR—Press  
to make  
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S E T U P S E N D  
55  
Resolution  
Resolution  
See  
Multiple  
Resolution  
Transmission  
p. 59  
When you have a document in the feeder, you can use the  
key.  
Resolution  
Press  
continuously until you see your selection on the screen.  
Standard—suitable for most typed documents.  
Fine—good for small print; transmits a little slower than standard  
resolution.  
Super Fine—good for small print or artwork; transmits slower than fine  
resolution.  
Photo—use when document has varying shades of gray; slowest transmission  
time.  
Advanced Sending Operations  
Overseas Mode  
If you have difficulty sending a fax overseas, use the Overseas mode.  
After you send a fax using this feature, the feature turns itself off.  
Insert document.  
1
2
Function  
3
5
Press  
,
,
.
5.OVERSEAS MODE  
Press  
Press  
or  
to select ON (or OFF).  
3
4
Set  
when the screen displays your selection. The screen displays  
ACCEPTED  
OTHER SETTINGS?  
1.YES 2.NO  
1
Press  
if you want to select additional settings. The display returns to  
5
2
the Setup Send menu—OR—Press  
if you are finished choosing  
settings and go to Step 6.  
Enter the fax number you’re calling.  
6
7
Start  
Press  
.
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C H A P T E R S I X  
56  
Quick Scan Fax Transmission  
You can scan a fax into the FAX/MFC’s memory to be sent as soon as the  
scan is complete. This way, you don’t have to wait for the entire fax to be  
transmitted before you retrieve your original.  
If you get a “MEMORY FULL” message while scanning the first page of a  
Stop  
fax, press  
to cancel the scan. If you get a “MEMORY FULL” message  
Start  
while scanning in a subsequent page, you'll have the option to press  
to  
Stop  
transmit the pages scanned so far, or to press  
operation.  
to cancel the Quick Scan  
Insert the document in the feeder.  
1
Help/Q.Scan  
Press  
. The screen indicates how much memory is available.  
2
3
4
Enter the fax number.  
Start  
Press  
to begin scanning the document into memory. Once the scan  
is complete, the FAX/MFC dials the call.  
Call Reservation  
You can send a fax and let the other party know that you want to have a  
conversation after the fax transmission is complete. The other fax machine  
will ring as if it were receiving a telephone call; if the other party picks up  
the handset, your FAX/MFC will ring. Lift the handset to speak.  
If you set Call Reservation and Call Back message to ON, your FAX/MFC  
leaves a message if the other party does not answer.  
Insert the document in the feeder.  
1
2
Function  
3
6
Press  
Reservation.  
,
,
. The screen displays the current setting for Call  
CALL RESERVE:OFF  
CALL RESERVE:ON  
Press  
or  
to select ON (or OFF).  
3
4
Set  
If you set Call Reservation to ON, press  
selection. The screen displays the current setting for Call Back Message.  
when the screen displays your  
CALL BACK:OFF?  
CALL BACK:ON?  
Press  
or  
to select ON (or OFF).  
5
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S E T U P S E N D  
57  
Set  
Press  
Press  
when the screen displays your selection. The screen displays  
6
7
ACCEPTED  
OTHER SETTINGS?  
1.YES 2.NO  
1
if you want to select additional settings. The display returns to  
2
the Setup Send menu—OR—Press  
if you are finished choosing  
settings, and go to Step 8. The screen prompts you to enter the fax  
number you want to call.  
Enter the fax number.  
8
9
Start  
Press  
.
If you’ve set Call Reservation to ON, pick up your handset if the fax  
machine rings.  
10  
You cannot use auto redial with Call Reservation. You cannot use Call  
Reservation with Delayed Transmission or with Polling.You must register your  
Station ID to set Call Back Message to ON.  
Print Sample Call Back Message  
Function  
3
6
Press  
,
,
.
1
2
3
4
Press  
or  
to select PRINT SAMPLE?.  
Set  
Press  
Press  
.
Start  
.
Delayed FAX  
You can use this function to send a fax up to 24 hours later.  
Insert the document in the feeder.  
1
2
Help/Q.Scan  
You can press  
to use memory transmission––OR––Leave the  
document in the feeder to be scanned at the specified time.  
Function  
3
7
Press  
,
,
.
3
4
Enter the time you want the fax to be sent, in 24-hour format (for  
example, enter 19:45 for 7:45 PM).  
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C H A P T E R S I X  
58  
Set  
Press  
. The screen displays  
5
6
ACCEPTED  
1.YES 2.NO  
OTHER SETTINGS?  
1
Press  
if you want to select additional settings. The display returns to  
2
the Setup Send menu—OR—Press  
if you are finished choosing  
settings and go to Step 7. The screen prompts you to enter the fax  
number.  
MEMORY  
100%  
ENTER FAX NO.  
Enter the fax number.  
7
8
Start  
Press  
. The FAX/MFC will wait until the time you have entered to  
send the fax.  
Broadcasting  
See  
Setting Up  
Groups for  
Broadcasting  
p. 66  
Using the numbers you have stored in Groups, One Touch and Speed Dial  
memory, you can “broadcast” faxes automatically to a maximum of 47  
different locations in a few simple steps.  
After the Broadcast is completed, a Broadcast Report will be printed  
automatically to let you know the results.  
Insert the document in the feeder.  
1
2
3
Help/Q.Scan  
Press  
. The screen displays how much memory is available.  
Enter the One Touch and Speed Dial numbers (one after the other) or a  
Group Number you have stored.  
Start  
Press  
. The FAX/MFC stores the document in memory, then  
4
transmits it to all the numbers you entered. If the line is busy, your  
machine will retry.  
Stop  
Press  
during transmission to cancel the current fax broadcast.  
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S E T U P S E N D  
59  
Next-Fax Reservation  
Even if your FAX/MFC is receiving another fax, you can set your machine  
to send your fax next. This way, you don’t have to wait for it to finish  
sending or receiving the other fax. You can dial this fax call manually, or by  
using Redial, One Touch, Speed Dial, or Chain dialing. (When you use One  
Touch and Speed Dial, only the memory location—not the name of the  
person you’re calling—is displayed.)  
Resolution  
Insert the documents in the feeder. If necessary, press  
resolution.  
to adjust  
1
Enter the fax number.  
2
3
4
Start  
Press  
Press  
.
Set  
. The screen displays  
NEXT-FAX RESERVD  
Stop  
To cancel the reservation, remove the documents and press  
.
5
You can’t use this feature if there is a document waiting in the feeder (possibly for  
Delayed Fax or Polling Transmit).  
Multiple Resolution Transmission  
See  
Resolution  
p. 55  
Use this feature to select separate resolution settings for each page of the fax  
you’re sending. This could be useful if you’re sending a fax with photos and  
letters, or some pages with small print and others with normal print. Resolution  
settings return to STANDARD after the fax is sent.  
Function  
3
4
Insert documents in the feeder, then press  
,
,
.
1
2
3
4
Set  
Use  
or  
to select resolution for page 1, then press  
.
Repeat Step 2 for subsequent pages.  
Stop  
Press  
when you’re finished. The screen displays  
ACCEPTED  
OTHER SETTINGS?  
1.YES 2.NO  
1
Press  
if you want to select additional settings. The display returns to the  
5
2
Setup Send menu—OR—Press  
if you are finished choosing settings, and  
go to Step 6. The screen prompts you to enter the fax number you want to call.  
Enter the fax number you’re calling.  
6
7
Start  
Press  
.
Copy  
To copy a document using multiple resolutions, press  
in Step 6.  
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C H A P T E R S I X  
60  
Setting Up for Polling Transmit  
Polling Transmit is when you set up your FAX/MFC to wait with a  
document so another fax machine can retrieve it.  
Place document to be retrieved in the feeder.  
1
2
3
Function  
3
8
Press  
,
,
.
The screen displays  
POLLED TX:OFF?  
SELECT <- -> & SET  
Press  
Press  
or  
to choose ON.  
4
5
Set  
. The screen displays  
ACCEPTED  
OTHER SETTINGS?  
1.YES 2.NO  
1
Press  
if you want to select additional settings. The display returns to  
6
7
2
the Setup Send menu—OR—Press  
settings and go to Step 7.  
if you are finished choosing  
Start  
Press  
. The screen displays POLLED WAITING.  
Help/Q.Scan  
If you prefer to have the document waiting in memory, press  
Start  
before pressing  
.
Canceling a Scheduled Job  
You can cancel tasks you’ve scheduled, such as Delayed Fax or Polling  
Transmit.  
Function  
4
Press  
,
. Any waiting jobs appear on the display. If there is no  
1
job waiting, the screen displays “NO JOB WAITING.”  
4.CANCEL JOB  
If you have more than two jobs waiting, use  
or  
to select the job  
2
Set  
you want to cancel. Press  
when the screen displays your selection.  
OR—  
If you have only one job waiting, go to Step 3.  
1
2
Press  
Press  
to cancel—OR—Press  
to exit without canceling.  
3
4
Stop  
to exit.  
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S E T U P S E N D  
61  
Interrupting Delayed Fax and Polling Transmit Jobs  
You can send a fax or make a copy now, even if you have the FAX/MFC set  
to send a fax later, or if you have it set to be polled. However, you cannot  
use automatic redial or the function mode.  
Function  
5
Press  
,
.
1
2
Wait 2 seconds, then remove the documents that are waiting in the  
feeder.  
INSERT DOCUMENT  
Place the document you want to send now in the feeder.  
Enter the number for the fax you want to send now.  
3
4
5
6
Start  
Press  
.
After the transmission is finished, return the first document to the  
feeder.  
Function  
5
Press  
,
to restore the Delayed Fax and/or Polling.  
7
Help/Q.Scan  
If you set up a Delayed Fax or Polling Transmit job in memory, using  
you don’t have to interrupt it to send a fax or make a copy.  
,
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C H A P T E R S I X  
62  
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63  
C H A P T E R S E V E N  
Setup Auto Dial  
Numbers  
7
Storing Numbers for Easy Dialing  
You can set up your FAX/MFC to do three types of easy dialing: One Touch,  
Speed Dial, and Groups for Broadcasting of faxes.  
Storing One Touch Dial Numbers  
See  
One Touch  
Dialing  
You can store eight fax/phone numbers that you can dial by pressing one key.  
You also can store names with these numbers. When you press a One Touch  
dial location, the screen displays the name or number as the call is dialed.  
p. 68  
One Touch keys are not the dial pad keys. They are the eight keys (numbers  
01–08) located to the right of the dial pad.  
Function  
6
1
Press  
,
,
.
1
2
Press the One Touch key where you want to store a number. (One Touch  
1
key  
is pre-programmed for Brother Fax-Back System, USA only.You  
can override it if you wish.) The screen displays the location you selected.  
Enter a number (up to 20 digits). If you want to enter a pause in the  
dialing sequence (to wait for an “outside line,” for example), press  
3
Redial/Pause  
Redial/Pause  
as you’re entering digits. Pressing  
enters a  
3.5-second pause when the number is dialed, and a dash appears on the  
screen.  
Set  
Press  
. The screen prompts you to enter a name for this number.  
4
5
NAME:  
Use the dial pad to enter the name (up to 15 characters). You can use the  
chart on page 29 to help you enter letters—OR—Go to Step 6 to store  
the number without a name.  
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C H A P T E R S E V E N  
64  
Set  
Press  
Use  
. The screen prompts you to select the type of number this is.  
6
or  
to select the type you want.  
FAX  
TEL  
a fax only number  
a telephone (voice) number  
FAX/TEL both a fax and telephone (voice) number  
CHAIN  
a number (usually an access code) for chain dialing.  
Set  
Press  
.
7
8
Stop  
Return to Step 2 to store another One-Touch number—OR—Press  
to exit.  
When you dial an AUTO DIAL number, the screen displays the name  
you’ve stored, or, if you haven’t stored a name, the number you’ve stored.  
If you need to store a pause longer than 3.5 seconds, please call Brother  
Customer Service at 1-800-284-4329 (USA), or 1-800-853-6660 (from  
within Canada).  
You can use chain dialing to store long dialing sequences. For example, to store  
9 1 201 555 1234 987 65 4321, divide the number into two parts. Store the first  
part as a Chain type number (this tells the system that the dialing sequence is  
not complete).  
CHAIN—9 1 201 555 1234  
The last part of the One-Touch number must be stored as any of the other  
following three types.  
FAX or FAX/TEL or TEL—987 65 4321  
Now, when you dial, just press the two keys (one after the other, in order)  
where you’ve stored the two parts of the number.  
Storing Speed Dial Numbers  
See  
Speed Dialing  
p. 68  
You can store Speed Dial numbers, when you dial by pressing only three  
keys. There are 40 Speed Dial locations. Even if you lose electrical power,  
numbers stored in memory will not be lost.  
Function  
6
2
Press  
,
,
. The screen prompts you to enter a location.  
1
SPEED-DIAL? #  
Use the dial pad to enter a two-digit location (01–40).  
2
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S E T U P A U T O D I A L N U M B E R S  
65  
Set  
Press  
. The screen displays your entry, then prompts you to enter the  
3
number you’re storing.  
#05:  
ENTER & SET  
Enter the number (up to 20 digits).  
4
5
Set  
Press  
. The screen now prompts you to store a name with this number.  
NAME:  
Use the dial pad to enter the name (up to 15 characters). You can use the  
chart on page 29 to help you enter letters—OR—Go to Step 7 to store  
the number without a name.  
6
Set  
Press  
.
7
8
The screen prompts you to select the type of number this is. Use  
to select the type you want.  
or  
FAX  
TEL  
a fax number  
a telephone (voice) number  
FAX/TEL both a fax and telephone number  
CHAIN  
a number (usually an access code) for chain dialing  
Set  
Press  
.
9
Stop  
Return to Step 2 to store another Speed Dial number—OR—Press  
to exit.  
10  
Changing One Touch and  
Speed Dial Numbers  
If you try to store a One Touch or Speed Dial number in a location where a  
number is already stored, the screen displays the current name stored there, then  
prompts you to either  
1. CHANGEOR2. EXIT.  
1
2
Press  
to change the number stored, or press  
to exit without making a  
1
2
change.  
Enter a new number.  
Stop  
If you want to erase the whole number, press  
left of the digits. The letters above and to the right of the cursor are deleted.  
If you want to change a digit, use or to position the cursor under  
the digit you want to change, then type over it.  
when the cursor is to the  
Follow the directions from Step 4 in Storing One Touch Numbers or  
Step 5 in Storing Speed Dial Numbers.  
3
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C H A P T E R S E V E N  
66  
Setting Up Groups for Broadcasting  
See  
Storing  
One Touch Dial  
Numbers  
pp. 63–64  
and  
Storing Speed  
Dial Numbers  
pp. 64–65  
and  
Groups allow you to send the same fax message to many fax numbers by  
pressing only one One Touch key (Broadcasting). First, you’ll need to  
store each fax number as a One Touch or Speed Dial number. Then, you  
can combine them into a Group. Each Group uses up a One Touch key.  
Finally, you can have up to six small Groups, or you can assign up to 47  
numbers to one large Group.  
Function  
6
3
Press  
,
,
. The screen displays  
1
Broadcasting  
p. 58  
SELECT ONE-TOUCH  
Select a One Touch key where you wish to store the number. (For  
2
3
2
example, press One Touch key  
to store a Group.)  
Use the dial pad to identify the Group with a number (for example,  
1
press  
for Group 1).  
SETUP GROUP:GO  
ENTER & SET  
Set  
Press  
.
4
5
To include One Touch or Speed Dial numbers in the Group, enter them  
as if you were dialing. For example, for One Touch key 5, press One  
5
Touch key  
then press  
. For Speed Dial location 09, press the Speed Dial button,  
0
9
,
on the dial pad. The LCD shows 05, #09.  
G01:*O5#O9  
Set  
Press  
. The screen prompts you to enter a name.  
6
7
NAME:  
ENTER & SET  
Use the dial pad and the chart on page 29 to enter a name for the group  
(for example, NEW CLIENTS).  
Set  
Press  
Press  
.
8
9
Stop  
to exit.  
You can print a list of all One Touch and Speed Dial numbers. See Chapter 12,  
Printing Reports.  
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67  
C H A P T E R E I G H T  
Telephone  
( )  
Voice  
8
Operation  
MakingVoice Calls  
You can use your FAX/MFC to make voice telephone calls, by dialing  
manually, or by using Tel-index, One Touch or Speed Dial memory. You can  
use the handset, or, if you have the FAX 870MC or MFC 970MC, you can  
use the Speakerphone to make and receive calls.  
The Speakerphone allows you to operate the phone hands free, or allows  
more than one person in the room to partcipate in a two-way phone  
conversation. When using the Speakerphone, make sure to speak clearly and  
close to the microphone.  
Manual Dialing  
Manual dialing is simply pressing all of the digits of the phone number.  
Hook  
Speaker Phone  
Pick up the handset—OR—Press  
or  
.
1
2
3
When you hear a dial tone, dial the call, using the dial pad.  
Hook  
If you pressed  
to dial the call, pick up the handset when the other party  
answers. (The speaker works only one way; the other party won’t be able to  
hear you unless you pick up the handset.)  
On the FAX 870MC and MFC 970MC, you can switch from handset to  
Speaker Phone  
Speakerphone by pressing  
, then replacing the handset. You  
can switch from Speakerphone to handset by lifting the handset.  
Speaker Phone  
To hang up, replace the handset—OR—Press  
.
4
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C H A P T E R E I G H T  
68  
One Touch Dialing  
Hook  
Speaker Phone  
Pick up the handset—OR—Press  
or  
.
See  
Storing One  
Touch Dial  
Numbers  
1
2
When you hear a dial tone, press the One Touch key of the location you  
want to call.  
pp. 63–64  
Hook  
If you pressed  
to dial the call, pick up the handset when the other  
party answers. (The speaker works only one way; the other party won’t  
be able to hear you unless you pickup the handset.)  
3
4
Speaker Phone  
To hang up, replace the handset—OR—Press  
.
If you try to use a One Touch location with no number stored in it, you  
hear a warning sound, and screen displays “NOT REGISTERED.” The  
display returns to normal after 2 seconds.  
Start  
If you are sending a fax, press  
picked up the handset, press  
with fax tones.  
after pressing the One Touch key. If you  
when the receiving fax machine answers  
Start  
Speed Dialing  
See  
Storing Speed  
Dial Numbers  
pp. 64–65  
Hook  
Speaker Phone  
Pick up the handset—OR—Press  
or  
.
1
2
Speed Dial  
When you hear a dial tone, press  
Speed Dial number.  
, then press the two-digit  
Hook  
If you pressed  
to dial the call, pick up the handset when the other party  
3
4
answers. (The speaker works only one way; the other party won’t be able to  
hear you unless you pickup the handset.)  
Speaker Phone  
To hang up, replace the handset—OR—Press  
.
Start  
If you are sending a fax, press  
you picked up the handset, press  
answers with fax tones.  
after entering the Speed Dial number. If  
when the receiving fax machine  
Start  
Hold  
Hold  
Press  
to put a call on Hold.  
1
2
3
You can put down the handset without disconnecting the call.  
Speaker Phone  
Pick up the FAX/MFC handset—OR—Press  
from Hold. Picking up an extension handset will not release the call from  
Hold.  
to release the call  
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T E L E P H O N E ( V O I C E ) O P E R A T I O N  
69  
Pause  
Redial/Pause  
Press  
to insert a 3.5 second pause between numbers.  
Tone/Pulse  
If you have pulse dialing service, but need to send tone signals (for  
telephone banking, for example), follow the directions below. If you have  
touch tone service, you do not need this feature to send tone signals.  
Lift the handset.  
1
2
3
Press  
. Any digits dialed after this send tone signals.  
When you hang up, the FAX/MFC returns to pulse dialing service.  
Searching Telephone Index  
You can search for names you have stored in One Touch and Speed Dial  
memories. Names are stored alphabetically.  
See  
Storing One  
Touch Dial  
Numbers  
pp. 63–64  
and  
Storing Speed  
Dial Numbers  
pp. 64–65  
Tel-index  
Press  
Press  
, then enter the first letter of the name you’re looking for.  
to search the memory.  
1
2
3
or  
When the screen displays the name you want to call, pick up the handset or  
Hook  
Speaker Phone  
press  
Press  
or  
.
Start  
to begin dialing.  
4
5
Hook  
If you pressed  
to dial the call, pick up the handset when the other party  
answers. (The speaker works only one way; the other party won’t be able to  
hear you unless you pickup the handset.)  
Speaker Phone  
When the call is over, hang up—OR—Press  
to cancel the call.  
6
Answering Calls with the Speakerphone  
(For FAX 870MC and MFC 970MC Only)  
Speaker Phone  
When the MFC rings, instead of lifting the handset, press  
. Speak  
Speaker Phone  
clearly, toward the microphone. To end the call, press  
.
If you have a bad telephone line connection, the other party might hear your voice  
echoed during the call. Hang up and try the call again—OR—Pick up the handset.  
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C H A P T E R E I G H T  
70  
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71  
C H A P T E R N I N E  
Remote Fax  
Options  
(For FAX770 Only)  
9
This chapter is for Models FAX 770. If you have model FAX 870MC or  
MFC 970MC, your remote fax options are handled by the Message Center.  
Please see Chapter 10, Message Center and Chapter 11, Message Center Pro.  
Fax Forwarding/Paging  
You cannot use Paging and Fax Forwarding at the same time.  
You cannot use Paging and Fax Forwarding when Fax Storage is set to OFF.  
See Setting  
Fax Storage  
Programming a Fax Forwarding Number  
p. 73  
When Fax Forwarding is set to ON, your FAX stores the received fax in  
memory, then dials the fax machine phone number you’ve programmed, and  
forwards the fax message.  
Function  
8
1
Press  
,
,
.
1
Press  
or  
until the screen displays  
2
FAX FORWARD?  
Set  
Press  
. The screen prompts you to enter the number of the fax  
3
machine where faxes will be forwarded.  
FWD#:  
ENTER & SET  
Enter the forwarding number (up to 20 digits).  
4
5
6
Set  
Press  
Press  
.
Stop  
to exit.  
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C H A P T E R N I N E  
72  
Programming Paging Number  
When Paging is selected, your FAX dials the pager number you’ve  
programmed, and dials your Personal Identification Number (PIN) when  
connected, to activate your pager and let you know you have a fax message  
in the memory.  
Function  
8
1
Press  
Press  
,
,
.
1
2
or  
until the screen displays  
PAGING?  
Set  
Press  
. The screen prompts you to enter your pager number.  
3
4
PAG#:  
ENTER & SET  
Enter your pager phone number (up to 20 digits) followed by  
Do not include the area code if it is the same as that of your FAX. For  
.
1
8
0
0
5
5
5
1
2
3
4
example,  
.
Set  
Press  
.
5
6
Redial/Pause  
If your pager requires a PIN, enter the PIN, press  
enter your FAX telephone number, then press  
, press  
For example,  
,
Redial/Pause  
1
2
3
4
5
1
8
0
0
5
2
1
2
8
4
6
.
OR—  
Redial/Pause  
If you do not need a PIN, press  
your FAX, then press  
, enter the telephone number of  
.
Redial/Pause  
1
8
0
0
5
2
1
2
8
4
6
For example,  
.
Set  
Press  
Press  
.
7
8
Stop  
to exit.  
You cannot change a Paging number or PIN remotely.  
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R E M O T E F A X O P T I O N S ( F O R F A X 7 7 0 O N L Y )  
73  
Setting Fax Storage  
If you set Fax Storage to ON, you will be able to retrieve fax messages from  
another location, using Fax Forwarding, Paging, or Remote Retrieval functions.  
The screen will indicate when you have a fax stored in memory.  
Function  
8
2
Press  
,
,
. The screen prompts you to choose a fax setting.  
1
FAX STORAGE:OFF?  
SELECT  
& SET  
Press  
Press  
Press  
or  
to select ON (or OFF).  
2
3
4
Set  
when the screen displays your selection.  
to exit.  
Stop  
If there are faxes in memory when you turn the Fax Storage OFF, the screens  
prompts you to erase any faxes in memory.  
ERASE ALL FAX?  
1.YES 2.NO  
See Printing a  
Fax in Memory  
(Only for FAX 770)  
p. 40  
1
If you press  
2
, all fax data is erased and Fax Storage is turned off. If you press  
, data is not erased, and Fax Storage remains on.  
Changing Remote Access Code  
Enter your Remote Access Code when the FAX picks up your call, so you  
can access features remotely. The access code is preset to 1 5 9 , but you can  
change this.  
Function  
8
3
Press  
,
,
.
1
2
See Operation  
from Extension  
Telephone  
Enter a three-digit number from 000 to 999. The “ ” cannot be changed.  
Do not use the same digits that appear in your Fax Receive or Telephone  
Answer Code.  
p. 39  
Set  
Press  
Press  
.
3
4
Stop  
to exit.  
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C H A P T E R N I N E  
74  
Remote Retrieval  
You can call your FAX from any touch tone phone (or remote Group 3 fax  
machine) and use a Remote Access Code and other button presses to  
retrieve fax messages.  
Using Remote Access Code  
Dial your FAX phone number from a touch tone phone.  
1
2
When your FAX answers and beeps, immediately enter your Remote  
Access Code (1 5 9 ).  
The FAX signals the kinds of messages received:  
1 long beep — Fax message(s)  
3
No long beeps — no messages  
The FAX then prompts you with two short beeps to enter a command.  
If you wait longer than 30 seconds to enter a command, the FAX hangs  
up. If you enter an invalid command, the FAX beeps three times.  
4
9
0
Press  
to reset the FAX when you finish.  
5
6
Hang up.  
If your FAX is set to Manual mode, you can access your machine by waiting  
about 2 minutes, then entering the Remote Access Code within 30 seconds.  
Remote Commands  
Follow the commands below to access features remotely. When you call the  
FAX and enter your Remote Access Code (1 5 9 ), the system will signal  
you with two short beeps to enter a remote control command.  
Change Paging/Fax Forwarding Setting  
9
5
Press  
Then to  
Turn feature off—Press  
.
1
.
2
Enter Fax Forwarding—Press  
.
3
Enter Paging—Press  
.
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R E M O T E F A X O P T I O N S ( F O R F A X 7 7 0 O N L Y )  
75  
4
Program Fax Forward Number—Press  
, then retrieve Memory Status  
List (see page 76).  
6
Turn Fax Storage ON—Press  
Turn Fax Storage OFF—Press  
.
7
.
Retrieve a Fax  
9
6
Press  
.
Then to  
See  
Retrieving  
Memory Status  
List  
1
Print a Memory Status List—Press  
.
2
Retrieve all faxes—Press  
.
3
Erase all fax messages—Press  
.
p. 76  
and  
Retrieving  
Fax Message  
p. 76  
Check the Receiving Status  
9
7
Press  
Then for  
Fax messages—Press  
.
1
.
1 Long Beep—Received messages.  
3 Short Beeps—No messages.  
Change Answer Mode  
9
8
Press  
Then for  
TAD—Press  
FAX/TEL—Press  
FAX ONLY—Press  
.
1
.
2
.
3
.
Exit Remote Operation  
9
0
Press  
.
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C H A P T E R N I N E  
76  
Retrieving Memory Status List  
You can retrieve the Memory Status List from a remote fax machine to see if  
you have any fax messages.  
Dial your fax number.  
1
2
When you hear the beep, immediately enter your Remote Access Code  
1
5
9
(
).  
9
6
1
When you hear two short beeps, use the dial pad to press  
.
3
4
Using the dial pad, enter the number (up to 20 digits) of the remote fax  
machine where you want the Memory Status List forwarded, and then press  
.
You cannot use  
pause, press  
and  
as dial numbers. However, if you want to store a  
.
After you hear your FAX beep, hang up and wait.  
5
Your FAX calls the remote fax machine. The remote fax machine prints  
the Memory Status List.  
Retrieving Fax Messages  
Dial your fax number.  
1
2
When you hear the beep, immediately enter your Remote Access Code  
1
5
9
(
).  
9
6
2
As soon as you hear two short beeps, use the dial pad to press  
.
3
4
Using the dial pad, enter the number (up to 20 digits) of the remote fax  
machine where you want your fax messages forwarded, and then press  
.
You cannot use  
pause, press  
and  
as dial numbers. However, if you want to store a  
.
After you hear your FAX beep, hang up and wait.  
5
Your FAX calls the remote fax machine. The remote fax machine prints  
your fax messages.  
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R E M O T E F A X O P T I O N S ( F O R F A X 7 7 0 O N L Y )  
77  
Changing Fax Forwarding Number  
You can change the default setting of your fax forwarding number from a  
remote fax machine.  
Dial your fax number.  
1
2
When you hear the beep, immediately enter your Remote Access Code  
1
5
9
(
).  
9
5
4
When you hear two short beeps, use the dial pad to press  
.
3
4
Enter the new number of the remote fax machine where you want your fax  
messages forwarded, and then press  
.
You cannot use  
pause, press  
and  
as dial numbers. However, if you want to store a  
.
To retrieve the Memory Status List, when you hear two short beeps, use the  
5
6
7
9
6
1
dial pad to press  
Use the dial pad to enter the number of the remote fax machine (up to 20  
digits), and then press  
.
.
After you hear your FAX beep, hang up and wait.  
Your FAX calls the remote fax machine. The remote fax machine prints  
the Memory Status List showing the new forwarding number.  
Check the forwarding number.  
8
If the forwarding number is incorrect, return to Step 1 to reset it.  
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C H A P T E R N I N E  
78  
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79  
C H A P T E R T E N  
Message Center  
(For FAX 870MC and  
MFC 970MC Only)  
10  
Message Center Mode  
Message Center Mode allows you to store incoming fax and voice messages  
in a flexible memory. The memory stores 15 minutes of voice messages, or  
up to 20 pages of fax memory. Any voice or fax message can be retrieved  
remotely. Memory is shared between fax and voice messages, which are  
See Recording  
stored on a “first-come, first-served” basis.  
Message Center  
You must record an outgoing message in order to use the Message Center Mode.  
Outgoing  
Message  
p. 81  
Flexible Memory Settings (Message Storage)  
Message Center Mode offers you six flexible memory settings, so that you  
can decide which kinds of messages you want to receive.  
1. FAX:ON VOICE:ON  
Both voice and fax messages are stored. You  
can use the Fax Forwarding or Paging  
features and retrieve voice and fax messages  
remotely.  
2. FAX:ON VOICE:EXT  
You need an external answering machine  
connected to the EXT jack for this setting.  
Fax messages are stored in the message  
center memory, but voice messages are stored  
in your external answering machine. Retrieve  
messages from the external answering  
machine. You cannot use the Paging feature  
for voice messages with this setting.  
3. FAX:ON VOICE:OFF  
All memory is used to store fax messages—  
no voice messages will be stored.  
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C H A P T E R T E N  
80  
4. FAX:OFF VOICE:ON  
All memory is used to store voice  
messages—no fax messages will be stored.  
Incoming faxes will print on paper. You can  
use the Paging feature, and retrieve voice  
messages remotely.  
5. FAX:OFF VOICE:EXT You need an external answering machine  
connected to the EXT jack for this setting.  
Incoming faxes are not stored in memory,  
but will print on paper. Voice messages are  
stored in the external answering machine.  
6. FAX:OFF VOICE:OFF  
Incoming faxes are not stored in memory,  
but will print on paper. Voice calls are not  
stored in memory.  
Setting Up Message Center  
You must set up Message Center in the following order:  
See below  
See p. 81  
Turn Message Storage ON.  
1
2
3
4
Record Message Center Outgoing Message (MSG CTR OGM).  
See p. 101  
See p. 82  
Function  
9
1
Turn Message Center Pro OFF (  
Activate Message Center Mode.  
,
,
) if it is ON.  
Setting Message Storage  
Select the setting from the descriptions on pages 79–80.  
Function  
8
1
Press  
,
,
. The screen prompts you to choose a FAX setting.  
1
FAX:OFF?  
SELECT  
& SET  
Press  
Press  
or  
to select ON (or OFF).  
2
3
Set  
. The screen prompts you to choose a VOICE setting.  
VOICE:ON?  
SELECT  
& SET  
Press  
(ON, OFF, EXT).  
or  
to select your setting from the list on pages 79–80  
4
Set  
Press  
Press  
when the screen displays your selection.  
5
6
Stop  
to exit.  
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M E S S A G E C E N T E R ( F O R F A X 8 7 0 M C A N D M F C 9 7 0 M C O N L Y )  
81  
Recording Message Center Outgoing Message  
Recording the Message Center Outgoing Message (MSG CTR OGM) is the  
second step you need to follow before you can turn on the Message Center. Make  
sure your OGM is less than 20 seconds long.  
Function  
8
3
Press  
,
,
. The screen prompts you to choose an OGM.  
1
MSG CTR OGM?  
SELECT  
& SET  
Press  
or  
to reach  
2
MSG CTR OGM?  
This is the only setting you can select if you want to turn the Message Center  
on.  
Set  
Press  
Press  
.
3
4
Record  
, then pick up the handset to record a message.  
For example: Hello. We are unable to take your call at this time. Please  
leave a message after the signal. If you wish to send a fax, please press  
5 1, wait for fax tones, then the start button.  
Replace the handset. The Message Center plays your OGM.  
5
6
Stop  
Press  
to exit.  
Listening to Outgoing Message (OGM)  
Function  
8
3
Press  
Press  
Press  
Press  
,
,
.
1
2
3
4
or  
to select MSG CTR OGM or (F/T OGM).  
Set  
when the screen displays your selection.  
Play  
to hear the OGM. Adjust volume by pressing Speaker Volume  
.
or  
Stop  
Press  
to exit.  
5
Erasing Outgoing Message (OGM)  
Function  
8
3
Press  
Press  
Press  
Press  
Press  
Press  
,
,
.
1
2
3
4
5
6
or  
to select MSG CTR OGM (or F/T OGM).  
Set  
when the screen displays your selection.  
Erase  
.
1
2
to erase the OGM—OR—Press  
to exit without erasing.  
Stop  
to exit.  
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C H A P T E R T E N  
82  
Activating Message Center Mode  
See Setting  
Up Message  
Center p. 80  
Press and hold  
until the screen displays  
MC:MSG CTR  
Message Indicator  
The Message light flashes when you have voice messages and/or faxes  
waiting for your review. Once you listen to the message or print the fax, the  
light stops flashing.  
The LCD screen displays the total number of voice (including memos) and/  
or fax messages stored in Message Center memory.  
VOICE:03 FAX:02  
Playing Voice Messages and Memos  
Follow the steps below to listen to voice messages and memos.  
Play  
Press  
. Adjust Volume by pressing arrow keys  
or  
.
1
All messages and memos are played in the order they were recorded. The  
display shows the number of the current message, and the total number  
of messages.  
If Caller ID information was received, the FAX/MFC beeps during the  
message and displays the Caller ID information for one second.  
During playback, the screen displays the time and date the message was  
recorded.  
Press  
(RWD) at the end of the message to repeat a message. Press  
2
3
(FWD) to skip to the next message. You can press and  
repeatedly until you reach the message you want to play.  
Stop  
Press  
to exit.  
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M E S S A G E C E N T E R ( F O R F A X 8 7 0 M C A N D M F C 9 7 0 M C O N L Y )  
83  
Printing a Fax Message  
Once you print a new fax message stored in memory, it is erased from the  
memory automatically.  
Play  
Press  
. After two seconds, the FAX/MFC begins to play voice  
1
messages.  
After playing voice messages, the display asks if you want to print fax  
messages that are in the memory. There is no display message if there  
are no faxes.  
2
PRINT FAX?  
1.YES 2.NO  
1
To print the faxes in memory, press  
3
OR—  
2
Press  
to exit without printing.  
Backup Printing Option  
When you choose FAX: ON in the Message Center mode, all incoming fax  
messages are stored in the available memory for retrieval. To print a backup copy  
automatically, turn this option on.  
Function  
8
2
Press  
,
,
. The screen prompts you to select a setting.  
1
BACKUP PRINT:ON  
SELECT & SET  
Press  
Press  
Press  
or  
to display ON (or OFF).  
2
3
4
Set  
when the screen displays your selected setting.  
to exit.  
Stop  
Erasing Messages  
If you choose to erase all fax messages, the FAX/MFC will print any  
previously unprinted fax messages before erasing them from memory. Fax  
messages cannot be erased individually.  
You can erase voice messages and memos individually, or all at once.  
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C H A P T E R T E N  
84  
To erase voice messages individually  
Play  
Press  
. After two seconds, the FAX/MFC beeps and begins message  
1
playback. Each message is preceded by one long beep, and followed by  
two short beeps.  
Erase  
To erase a specific message, press  
immediately after the two short  
2
beeps, or while the message is playing. The screen prompts  
ERASE THIS MSG.?  
1.YES 2.NO  
1
2
Press  
Press  
to erase the message—OR—Press  
to cancel.  
3
4
Stop  
to exit.  
To erase messages all at once  
Erase  
Press  
. The screen displays ERASE IS PRESSED.  
1
ERASE ALL VOICE?  
SELECT <- -> & SET  
Press  
or  
to select erasing all voice messages (VOICE), all  
2
document messages (FAX), or all messages—both voice and fax—(MSG).  
Set  
Press  
Press  
Press  
.
3
4
5
1
2
to erase—OR—Press  
to cancel.  
Stop  
to exit.  
Setting Maximum Time for Incoming Messages  
Your FAX/MFC comes set to receive voice messages up to 30 seconds long.  
You can change this setting to any length from 20 seconds to 60 seconds, in  
5-second increments. This setting also applies to the Personal Mailbox ICM  
and Memo.  
Function  
8
4
Press  
time.  
,
,
. The screen prompts you to select a maximum  
1
MESSAGE 30 SEC?  
SELECT & SET  
Press  
Press  
Press  
or  
to select the maximum time setting for incoming messages.  
2
3
4
Set  
when the screen displays your setting.  
to exit.  
Stop  
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M E S S A G E C E N T E R ( F O R F A X 8 7 0 M C A N D M F C 9 7 0 M C O N L Y )  
85  
Setting Toll Saver  
See  
Setting  
Ring Delay  
p. 35  
When you set the toll saver feature, the FAX/MFC answers after four rings  
if you don’t have messages, and after two rings if you do have messages.  
This way, when you call the FAX/MFC, if it rings three times, you know  
you have no messages, and can hang up, avoiding any toll charge.  
When Toll Saver is ON, it overrides your Ring Delay setting. Toll Saver  
must be off for the FAX/MFC to operate using your Ring Delay setting.  
Function  
2
1
Press  
Press  
Press  
Press  
Press  
Press  
,
,
.
1
2
3
4
5
6
or  
to select TOLL SAVER (or RING DELAY).  
Set  
when the screen displays your selection.  
or to select ON.  
Set  
.
Stop  
to exit.  
ICM Recording Monitor  
This feature lets you turn OFF (or ON) the speaker volume for voice  
messages. When you turn the monitor OFF, you will not hear messages as  
they come in.  
Function  
8
5
Press  
Use  
,
,
.
1
2
3
4
or  
to select OFF (or ON).  
Set  
Press  
Press  
when the screen displays your selection.  
to exit.  
Stop  
Recording a Memo  
A memo is stored and played as a voice message.  
Record  
Press  
.
1
2
When the display prompts you to pick up the handset, speak into the  
handset to record your memo. Your recording can be as long as the  
Function  
8
4
Incoming Message Maximum Time (  
,
,
).  
Stop  
Press  
or replace the handset when you’re finished.  
3
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C H A P T E R T E N  
86  
Recording a Conversation  
Record  
You can record a telephone conversation by pressing  
during the  
conversation. Your recording can be as long as the Incoming Message  
Maximum Time. You and the other party will hear a beep every 15 seconds  
while recording. You cannot record a conversation using Speaker Phone.  
Fax Forwarding/Paging  
When Paging is set to ON, your FAX/MFC dials the pager number you’ve  
programmed, and dials your Personal Identification Number (PIN) when  
connected, to activate your pager and let you know you have a fax or voice  
message in the Message Center memory.  
When Fax Forwarding is set to ON, your FAX/MFC dials the fax machine  
phone number you’ve programmed, and forwards any faxes you’ve  
received.  
You cannot use Paging and Fax Forwarding at the same time.  
Programming a Fax Forwarding Number  
Function  
8
6
Press  
Press  
,
,
.
1
2
or  
until the screen displays  
FAX FORWARD?  
Set  
Press  
. The screen prompts you to enter the number of the fax machine  
3
where faxes will be forwarded.  
FWD#:  
ENTER & SET  
Enter the forwarding number (up to 20 digits).  
4
5
6
Set  
Press  
Press  
.
Stop  
to exit.  
You can change a Fax Forwarding number remotely. (See page 91.)  
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M E S S A G E C E N T E R ( F O R F A X 8 7 0 M C A N D M F C 9 7 0 M C O N L Y )  
87  
Programming Paging Number  
Function  
8
6
Press  
Press  
,
,
.
1
2
or  
until the screen displays  
PAGING?  
Set  
Press  
. The screen prompts you to enter your pager number.  
3
4
PAG#:  
ENTER & SET  
Enter your pager phone number (up to 20 digits) followed by  
Do not include the area code if it is the same as that of your FAX/MFC.  
.
1
8
0
0
5
5
5
1
2
3
4
For example,  
.
Set  
Press  
.
5
6
Redial/Pause  
If your pager requires a PIN, enter the PIN, press  
enter your FAX/MFC telephone number, then press  
, press  
,
. For example,  
Redial/Pause  
1
2
3
4
5
1
8
0
0
5
2
1
2
8
4
6
.
OR—  
Redial/Pause  
If you do not need a PIN, press  
of your FAX/MFC, then press  
, enter the telephone number  
.
Redial/Pause  
1
8
0
0
5
2
1
2
8
4
6
For example,  
.
Set  
Press  
Press  
.
7
8
Stop  
to exit.  
You cannot change a Paging number or PIN remotely.  
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C H A P T E R T E N  
88  
Remote Retrieval  
This section is for the FAX 870MC and MFC 970MC. (If you have the FAX 770,  
please see Chapter 9 for your remote fax options.) You can call your FAX/MFC  
from any touch tone phone (or remote Group 3 fax machine) and use a Remote  
Access Code and other button presses to retrieve voice (and fax) messages. You can  
also program and change some settings for your Message Center.  
Using Remote Access Code  
Dial your FAX/MFC phone number from a touch tone phone.  
1
2
When your FAX/MFC answers and beeps, immediately enter your Remote  
Access Code.  
The FAX/MFC signals the kinds of messages received:  
3
1 long beep—Fax message(s)  
2 long beeps—Voice message(s)  
3 long beeps—Fax and Voice message(s)  
No beeps—no messages  
The FAX/MFC then prompts you with two short beeps to enter a command.  
If you wait longer than 30 seconds to enter a command, the MFC hangs up.  
If you enter an invalid command, the FAX/MFC beeps three times.  
4
9
0
Press  
to reset the FAX/MFC when you finish.  
5
6
Hang up.  
If your FAX/MFC is set to MANUAL mode, you can access the Message Center by  
waiting about 2 minutes, then entering the Remote Access Code within 30 seconds.  
Changing Remote Access Code  
Enter your Remote Access Code when the FAX/MFC picks up your call, so  
you can access features remotely. The access code is preset to 159 , but  
you can change this.  
Function  
8
7
Press  
,
,
.
See Operation  
from Extension  
Telephone  
1
2
Enter a three-digit number from 000 to 999. The “ ” cannot be changed.  
Do not use the same digits that appear in your Fax Receive Code,  
Telephone Answer Code, or Personal Mailbox Codes.  
p. 39  
Set  
Press  
Press  
.
3
4
Stop  
to exit.  
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M E S S A G E C E N T E R ( F O R F A X 8 7 0 M C A N D M F C 9 7 0 M C O N L Y )  
89  
Remote Control Commands  
Follow the commands below to access features remotely. When you call the  
FAX/MFC and enter your Remote Access Code (159 ), the system will  
signal you with two short beeps to enter a remote control command.  
Remote control commands  
Detail Operation  
91 Playing voice messages  
After one long beep, the FAX/MFC plays ICM and Memo.  
1
2
(Skip back)  
(Skip next)  
Press  
it again. If you press  
previous message.  
while listening to an ICM or Memo message to play  
1
before a message, you will hear the  
1
While playing ICM or Memo, you can skip to next message.  
9 STOP Playing  
Stop playing the ICM and Memo.  
92 Record Memo  
After one long beep, you can record a memo. You can stop  
recording by pressing  
.
9
93 Erase all ICM & Memo  
If you hear one long beep, the erase is accepted. If you hear  
three short beeps, you cannot erase because all voice messages  
have not been played, or there is no voice message to erase.  
*This code erases all recorded messages, not one by one.  
94 Play and Record OGM  
in memory  
1 Play  
1
MSG CTR OGM The FAX/MFC plays the selected OGM. You can stop  
playing OGMs by pressing  
.
9
2 F/T OGM  
After one long beep, you can record the selected OGM. You  
will hear the message played once. You can stop recording  
2 Record  
1
MSG CTR OGM  
2 F/T OGM  
the message by pressing  
.
9
95 Changing Fax Forwarding/  
Paging setting  
If you hear one long beep, the change is accepted. If you  
hear three short beeps, you cannot change it because the  
conditions have not been met (Example: registering paging  
number). You can register your fax forwarding number by  
using 4. FAX FWD NO (see page 91). Once you have  
registered the number, the FAX/MFC will change  
1 OFF  
2 Fax Forwarding  
3 Paging  
automatically to FAXFWD:ON mode. Then retrieve a  
Memory Status List by entering  
make sure that the Fax Forwarding number you registered is  
correct in the List.  
9
6
1
(see page 89) to  
4 FAX FWD NO.  
96 Retrieve Fax  
1
Memory Status List  
Enter the number of a remote fax machine to receive a report  
or stored fax messages. (See page 89.)  
2 Retrieve all faxes  
3 Erase fax in the  
memory  
If you hear one long beep, you can erase the fax message  
from the memory.  
97 Check the receiving status  
1 FAX  
You can check whether your FAX/MFC has received any  
FAX or VOICE messages. If yes, you will hear one long  
beep. If no, you will hear three short beeps.  
2 VOICE  
If you hear one long beep, you can change the answer mode.  
If you hear three short beeps, you cannot change it.  
(Example: There is no MSG CTR OGM when you want to  
change to MSG CTR mode.)  
98 Change Answer Mode  
1 MSG CTR  
2 FAX/TEL  
3 FAX  
90 Exit  
After a long beep, you can exit remote control.  
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C H A P T E R T E N  
90  
Retrieving Memory Status List  
You can retrieve the Memory Status List from a remote fax machine to see if  
you have any fax messages.  
Dial your FAX/MFC number.  
1
2
When you hear the beep, immediately enter your Remote Access Code  
1
5
9
(
).  
9
6
1
When you hear two short beeps, use the dial pad to press  
.
3
4
Using the dial pad, enter the number (up to 20 digits) of the remote fax  
machine where you want the Memory Status List forwarded, and then  
press  
.
You cannot use  
pause, press  
and  
as dial numbers. However, if you want to store a  
.
After you hear your FAX/MFC beep, hang up and wait.  
5
Your FAX/MFC calls the remote fax machine. The remote fax machine  
prints the Memory Status List.  
Retrieving Fax Messages  
Dial your FAX/MFC number.  
1
2
When you hear the beep, immediately enter your Remote Access Code  
1
5
9
(
).  
9
6
2
As soon as you hear two short beeps, use the dial pad to press  
.
3
4
Using the dial pad, enter the number (up to 20 digits) of the remote fax  
machine where you want your fax messages forwarded, and then press  
.
You cannot use  
pause, press  
and  
as dial numbers. However, if you want to store a  
.
After you hear your FAX/MFC beep, hang up and wait.  
5
Your FAX/MFC calls the remote fax machine. The remote fax machine  
prints your fax messages.  
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91  
Changing Fax Forwarding Number  
You can change the default setting of your fax forwarding number from a  
remote fax machine.  
Dial your FAX/MFC number.  
1
2
When you hear the beep, immediately enter your Remote Access Code  
1
5
9
(
).  
9
5
4
When you hear two short beeps, use the dial pad to press  
.
3
4
Enter the new number of the remote fax machine where you want your fax  
messages forwarded, and then press  
.
You cannot use  
pause, press  
and  
as dial numbers. However, if you want to store a  
.
To retrieve the Memory Status List, when you hear two short beeps, use the  
5
6
7
9
6
1
dial pad to press  
Use the dial pad to enter the number of the remote fax machine (up to  
20 digits), and then press  
.
.
After you hear your FAX/MFC beep, hang up and wait.  
Your FAX/MFC calls the remote fax machine. The remote fax machine prints  
the Memory Status List showing the new forwarding number.  
Check the forwarding number.  
8
If the forwarding number is incorrect, return to Step 1 to reset it.  
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C H A P T E R T E N  
92  
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93  
C H A P T E R E L E V E N  
Message  
CenterPro  
(For FAX 870MC and  
11  
MFC 970MC Only)  
Message Center Pro  
Message Center Pro works as an additional enhancement of Message Center and  
provides you with Personal Mailbox and Voice-on-Demand. Up to five Personal  
Mailboxes are available. Voice-on-Demand stores voice information messages for  
someone calling you. These memory boxes allow you to store voice messages that  
provide callers with more information automatically and effectively, so you don’t  
have to answer the call yourself.  
Start with a Plan  
Before you can record your outgoing messages (OGMs), you need a plan. Decide  
what you will store in each Voice Information memory box such as directions to  
your home or business, and the number you will give it. Choose who will have a  
personal mailbox. Tell each person with a personal mailbox to prepare to record  
an OGM and choose a four-digit password.  
Prepare one 2nd Level OGM that identifies the type of information in each Voice  
Information memory box number and another 2nd Level OGM that identifies the  
name and box number of each person with a Personal Mailbox.  
Finally, prepare a 1st Level OGM that identifies your company (or family) and  
directs callers to either Voice-on-Demand (Voice Information) or Personal  
Mailbox. Also explain they can just leave a general voice message or send a  
general fax after the beep.  
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C H A P T E R E L E V E N  
94  
Setting Up Message Center Pro  
You must set up Message Center Pro in the following order: However, if you are  
using only Voice Information, follow Steps 1, 3, 5, 6 and 7. If you are using only  
Personal Mailbox, follow Steps 2, 4, 5, 6 and 7.  
Record Voice-on-Demand information messages.  
1
2
3
4
5
6
7
Function  
9
4
(
,
,
)
Record Outgoing Message (OGM) and Password for each Personal Mailbox.  
Function  
9
3
(
,
,
)
Record 2nd Level Outgoing Message (OGM) for Voice Information.  
Function  
9
2
(
,
,
)
Record 2nd Level Outgoing Message (OGM) for Personal Mailbox.  
Function  
9
2
(
,
,
)
Record 1st Level Outgoing Message (OGM).  
Function  
9
2
(
,
,
)
Turn Message Center Pro ON.  
Function  
9
1
(
,
,
)
Activate Message Center Mode.  
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M E S S A G E C E N T E R P R O ( F O R F A X 8 7 0 M C A N D M F C 9 7 0 M C O N L Y )  
95  
Voice  
The Voice-on-Demand feature allows you to store voice messages into the  
memory boxes. You can use the memory boxes to provide callers with more  
information automatically and effectively, without answering the call yourself.  
Recording,  
Playing and  
Erasing Voice  
Information is  
included in this  
section.  
Recording Voice Information in Memory Box  
Function  
9
4
Press  
,
,
.
1
The screen prompts you to enter a Voice Memory Box number.  
VOICE NO.:  
Enter a memory box number (01–99).  
See  
Setting  
Maximum  
Time for  
Incoming  
Messages  
p. 84  
2
3
Set  
Press  
. The screen prompts  
REC/ERASE/PLAY?  
Record  
Press  
, then pick up the handset. Record a message up to the  
4
Incoming Maximum Message Time you’ve set.  
Replace the handset. The FAX/MFC plays back your message.  
To leave another message, Start at Step 2.  
Stop  
5
6
7
Press  
to exit.  
Playing Voice Information in Memory Box  
Function  
9
4
Press  
,
,
.
1
The screen prompts you to enter a Voice Memory Box number.  
VOICE NO.:  
Enter a memory box number (01–99).  
2
3
Set  
Press  
. The screen prompts  
REC/ERASE/PLAY?  
Play  
Press  
. The FAX/MFC plays the message stored in the selected  
4
5
memory box. Adjust volume by pressing Volume  
or  
.
Stop  
Press  
to exit.  
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C H A P T E R E L E V E N  
96  
Erasing Voice Information in Memory Box  
Function  
9
4
Press  
,
,
.
1
The screen prompts you to enter a Voice Memory Box number.  
VOICE NO.:  
Enter a memory box number (01–99).  
2
3
Set  
Press  
. The screen prompts  
REC/ERASE/PLAY?  
Erase  
1
Press  
Press  
,
to erase the voice message stored in the selected memory box.  
4
5
Stop  
to exit.  
Personal Mailbox  
Recording,  
Playing and  
Erasing  
Callers can enter a confidential fax or voice message into one of five  
personal mailboxes. Each mailbox is accessed by a pre-determined  
password, to help protect the privacy of multiple fax machine users. The  
same password is necessary to retrieve these messages remotely.  
Personal  
Mailbox OGMs  
is included in  
this section.  
Recording Personal Mailbox OGM/Password  
Function  
9
3
Press  
,
,
.
1
The screen prompts you to select a mailbox number.  
BOX NO.:01  
SELECT  
& SET  
Press  
Press  
or  
to display your selected mailbox number.  
2
3
Set  
when the screen displays the selected mailbox. The screen  
then prompts you to enter a 4-digit password.  
PASSWORD:XXXX  
Enter the 4-digit code you want to use as your password.  
4
5
6
7
Set  
Press  
Press  
.
Record  
, then pick up the handset.  
Record an OGM (no longer than 20 seconds) that informs users they  
can send a fax or voice message.  
Replace the handset. The FAX/MFC plays back your OGM.  
8
9
Stop  
Press  
to exit.  
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M E S S A G E C E N T E R P R O ( F O R F A X 8 7 0 M C A N D M F C 9 7 0 M C O N L Y )  
97  
Playing Personal Mailbox Messages  
The screen displays whether it has received any messages. If any mailboxes  
contain messages, the screen will alternately display the numbers of those  
mailboxes, with how many VOICE and FAX messages the Message Center has  
stored.  
To listen to voice incoming messages and memos in your mailbox, or to  
See  
Recording  
Personal  
print faxes in your mailbox, you will need your 4-digit password.  
Play  
Press  
.
1
2
Mailbox OGM/  
Password  
p. 96  
Within two seconds, press one of the One Touch keys for the selected  
mailbox. Mailboxes 01 to 05 are assigned to One Touch keys 1 to 5 respec-  
tively. The screen then prompts you to enter your 4-digit password.  
Enter your password.  
3
4
Set  
Press  
. The FAX/MFC plays back voice incoming messages and  
memos stored in the mailbox, then prints faxes stored in the mailbox.  
Erasing Incoming Messages and Memo From  
Personal Mailbox  
You can erase voice incoming messages and memos individually or all at  
once. You cannot erase fax incoming messages individually.  
To erase an individual message  
Play  
Press  
.
1
2
See  
Recording  
Personal  
Within two seconds, press one of the One Touch keys for the selected  
mailbox. Mailboxes 01 to 05 are assigned to One Touch keys 1 to 5 respec-  
tively. The screen then prompts you to enter your 4-digit password.  
Mailbox  
OGM/Password  
p. 96  
Enter your password.  
3
4
Set  
Press  
. The FAX/MFC begins to play back messages. Each message  
is preceded by one long beep and followed by two short beeps.  
Erase  
Press  
immediately after the two short beeps, or while a message is  
5
playing to erase it. The screen prompts  
ERASE THIS MSG.?  
1.YES 2.NO  
1
Press  
to erase  
6
OR—  
2
Press  
to exit without erasing.  
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C H A P T E R E L E V E N  
98  
To erase all messages  
Erase  
Press  
.
1
2
Within two seconds, press one of the One Touch keys for the selected  
mailbox. Mailboxes 01 to 05 are assigned to One Touch keys 1 to 5 respec-  
tively. The screen then prompts you to enter your 4-digit password.  
Enter your password.  
3
4
5
Set  
Press  
Press  
.
or  
to select VOICE (erase all voice messages), FAX (erase all  
fax messages), or MSG (erase all messages).  
Set  
Press  
when the screen displays your selection.  
to erase  
6
7
1
Press  
OR—  
2
Press  
to exit without erasing.  
Recording Memo in Personal Mailbox  
Record  
Press  
.
1
2
Within two seconds, press one of the One Touch keys for the selected mailbox.  
Mailboxes 01 to 05 are assigned to One Touch keys 1 to 5 respectively.  
Pick up the handset and record your memo (no longer than the Incoming  
Message Maximum Time).  
3
4
Stop  
Replace the handset or press  
.
Remote Retrieval of Incoming Messages and Memo  
in Personal Mailbox  
Dial your MFC number from a touch tone phone .  
1
2
0
1
During the Message Center Pro OGM (1st Level), immediately enter  
to access Personal Mailbox.  
When you hear 2nd Level OGM, enter your Personal Mailbox number  
(0 1 – 0 5 ).  
3
4
When you hear your Personal Mailbox OGM, enter your 4-digit  
password. If there are no messages, the line will disconnect. If there  
See  
Recording  
Personal  
1
are messages, you will hear the voice messages begin to play. Press  
2
to replay a message while it is playing. Press  
to skip a message.  
Mailbox  
9
3
Press  
to stop message playback. Press  
to erase all messages.  
OGM/Password  
p. 96  
Replace the handset.  
5
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M E S S A G E C E N T E R P R O ( F O R F A X 8 7 0 M C A N D M F C 9 7 0 M C O N L Y )  
99  
Recording Second Level OGM  
Recording,  
Playing and  
Erasing Second  
Level OGMs is  
included in this  
section.  
0
1
0
2
After callers have pressed  
for Personal Mailbox, or  
for Voice-on-Demand, they will need to hear more instructions from you in  
the 2nd Level OGM. Make sure you tell callers the memory box numbers of  
specific voice messages (2 3 , 2 4 , 2 5 , etc.) and the names and  
mailbox numbers (0 1  
– 0 5 ) for personal mailboxes.  
Function  
9
2
Press  
Use  
,
,
. The screen prompts you to select an OGM.  
1
2
3
or  
to display MAIL BOX or VOICE ON DEMAND.  
Set  
Press  
. The screen prompts  
REC/ERASE/PLAY?  
Record  
Press  
, then pick up the handset. Record a message no longer than  
4
20 seconds.  
Hang up. The FAX/MFC plays back the selected second level OGM.  
5
6
Stop  
Press  
to exit.  
Playing Second Level OGM  
Function  
9
2
Press  
,
,
. The screen prompts you to select an OGM.  
1
2
3
Use  
or  
to display MAIL BOX or VOICE ON DEMAND.  
Set  
Press  
. The screen prompts  
REC/ERASE/PLAY?  
Play  
Press  
Press  
. Adjust the volume by pressing Speaker Volume  
to exit.  
or  
.
4
5
Stop  
Erasing Second Level OGM  
Function  
9
2
Press  
,
,
. The screen prompts you to select an OGM.  
1
2
3
Use  
or  
to display MAIL BOX or VOICE ON DEMAND.  
Set  
Press  
. The screen prompts  
REC/ERASE/PLAY?  
Erase  
1
Press  
Press  
,
.
4
5
Stop  
to exit.  
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C H A P T E R E L E V E N  
100  
Recording First Level OGM  
Recording,  
Playing and  
Erasing First  
Level OGMs is  
included in this  
section.  
This is the announcement all callers will hear. In this announcement, you  
0
need to tell callers how to select the option for Personal Mailbox (press  
1
0
2
) or Voice-on-Demand (press  
). This outgoing message  
should also tell callers that after the beep they can leave a voice message, or  
they can send a fax.  
Function  
9
2
Press  
,
,
. The screen prompts you to select an OGM.  
1
MSG CTR PRO?  
SELECT  
& SET  
Use  
or  
to display MSG CTR PRO.  
2
3
Set  
Press  
. The screen prompts  
REC/ERASE/PLAY?  
Record  
Press  
, then pick up the handset. Record a message no longer than  
4
20 seconds.  
Hang up. The FAX/MFC plays back the first level OGM.  
5
6
Stop  
Press  
to exit.  
Playing First Level OGM  
Function  
9
2
Press  
,
,
. The screen prompts you to select an OGM.  
1
2
3
Use  
or  
to display MSG CTR PRO.  
Set  
Press  
. The screen prompts  
REC/ERASE/PLAY?  
Play  
Press  
Press  
. Adjust the volume by pressing Volume  
to exit.  
or  
.
4
5
Stop  
Erasing First Level OGM  
Function  
9
2
Press  
,
,
. The screen prompts you to select an OGM.  
1
2
3
Use  
or  
to display MSG CTR PRO.  
Set  
Press  
. The screen prompts  
REC/ERASE/PLAY?  
Erase  
1
Press  
Press  
,
.
4
5
Stop  
to exit.  
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M E S S A G E C E N T E R P R O ( F O R F A X 8 7 0 M C A N D M F C 9 7 0 M C O N L Y )  
101  
Turning On Message Center Pro  
This is the final step to turn on Message Center Pro. You must have already  
stored information in Personal Mailboxes, or in Voice-on-Demand memory boxes.  
You must have recorded a 1st Level and a 2nd Level OGM.  
Function  
9
1
Press  
,
,
.
1
2
3
4
5
The screen prompts you to select ON or OFF.  
Use  
or  
to select ON (or OFF).  
Set  
Press  
Press  
when the screen displays your selection.  
to exit.  
Stop  
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C H A P T E R E L E V E N  
102  
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103  
C H A P T E R T W E L V E  
Printing  
Reports  
12  
FAX/MFC Settings and Activity  
You can print the following lists and reports:  
Choose if Transmission  
1.XMIT REPORT  
Verification Report is printed after  
all faxes sent.  
Activity Report lists information  
about the last 30 incoming and  
outgoing faxes. TX means  
2.ACT.REPORT  
Transmit; RX means Receive.  
Lists names and numbers stored in  
One Touch and Speed Dial  
3.ALL DIAL  
memory, in numerical order.  
ALL DIAL list (above), alphabeti  
4.TEL.INDEX  
cally.  
Lists settings for INITIAL SETUP,  
SETUP RECEIVE, SETUP  
SEND, PRINT REPORTS and  
TEL SERVICE. The settings for  
REMOTE FAX OPT (for FAX 770  
only) and for SETUP MSG CTR  
and MSG CTR PRO (for FAX  
870MC and MFC 970MC only)  
are included.  
5.USER SETTINGS  
Lists summary information and  
amount of occupied memory.  
6.MEMORY STATUS  
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C H A P T E R T W E L V E  
104  
To Print a Report  
Function  
7
Press  
,
.
1
2
Enter the number (see p. 103) of the report you want to print. For  
example, press  
4
to print the TEL-INDEX.  
Start  
Press  
Press  
.
3
4
Stop  
to exit.  
Transmission Verification (Xmit) Report  
You can use the Xmit Report as proof that you sent a fax. This report lists the  
name or fax number of the receiving party, the time and date of transmission, and  
if the transmission was successful.  
When the feature is OFF, the report is printed automatically only if there’s an error  
during transmission. If the report indicates NG, send the document again. If the report  
indicates you should check the readability of certain pages, resend those pages.  
When the feature is ON, the report is printed with every fax you send.  
Function  
7
1
Press  
Press  
Press  
Press  
,
,
.
1
2
3
4
or  
to select ON or OFF.  
Set  
.
Stop  
to exit.  
Activity Report Interval  
You can set the FAX/MFC to print activity reports at specific intervals (6, 12, 24  
hours, 2, 4 or 7 days). If you set the interval to OFF, you can print the report by  
following the steps in the previous section.  
Function  
7
2
Press  
Press  
,
,
.
1
2
or  
to display:  
INTERVAL?  
Set  
Press  
Press  
.
3
4
or  
to choose your setting. If you choose 7 days, the screen  
prompts you to choose a day at which to begin the 7-day countdown.  
Set  
When the screen displays the setting you want, press  
.
5
6
Enter the time to begin printing, in 24-hour format. (For example, enter  
19:45 for 7:45 PM).  
Set  
Press  
Press  
.
7
8
Stop  
to exit.  
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105  
C H A P T E R T H I R T E E N  
Important  
Information  
13  
StandardTelephone and  
FCC Notices  
These notices are in effect on models sold and used  
in the United States only.  
This equipment is hearing aid compatible.  
When programming emergency numbers and/or making test calls to emergency  
numbers:  
Remain on the line and briefly explain to the dispatcher the reason for the  
call before hanging up.  
Perform such activities in the off-peak hours, such as early morning or  
late evening.  
This equipment complies with Part 68 of FCC Rules. On the rear panel of this  
equipment is a label that contains, among other information, the FCC Registration  
Number and Ringer Equivalence Number (REN) for this equipment.You must,  
upon request, provide this information to your telephone company.  
You may safely connect this equipment to the telephone line by means of a  
standard modular jack, USOC RJ11C.  
An FCC compliant telephone cord with a modular plug is provided with this  
equipment. This equipment is designed to be connected to the telephone line or  
premise’s wiring using a compatible modular jack that is Part 68 compliant. See  
the Installation section of this manual for details.  
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C H A P T E R T H I R T E E N  
106  
The REN is useful to determine the quantity of devices you may connect to  
your telephone line and still have those devices ring when your telephone  
number is called. In most, but not all areas, the sum of the RENs of all  
devices connected to one line should not exceed five (5). To be certain of  
the number of devices you may connect to your line, as determined by the  
REN, you should contact your local telephone company to determine the  
maximum REN for your calling area. If your fax damages the telephone  
line, the telephone company may discontinue your service temporarily. If  
possible, they will notify you in advance. But if advance notice is not  
practical, you will be notified as soon as possible. You will be informed of  
your right to file a complaint with the FCC.  
Your telephone company may make changes to its facilities, equipment,  
operations or procedures that could affect the proper functioning of your  
equipment. If they do, you will be notified in advance to give you an  
opportunity to maintain uninterrupted telephone service.  
If you experience trouble with this fax machine, please contact the  
manufacturer’s authorized service agency for information on obtaining  
service or repair. The telephone company may ask that you disconnect this  
equipment from the line until the problem has been corrected or until you  
are sure that the equipment is not malfunctioning.  
If you are not able to solve a problem with your FAX/MFC, contact Brother at  
USA:  
1-800-284-4329 (voice)  
1-908-575-8790 (fax)  
From within Canada: 1-800-853-6660 (voice)  
1-514-685-4898 (fax)  
From within Montreal: 1-514-685-6464 (voice)  
International Energy Star Compliance Statement  
The purpose of the International Energy Star Program is to promote the  
development and popularization of energy-efficient office equipment, which  
includes computers, monitors, printers, facsimile receivers and copy machines  
world-wide. As an International Energy Star partner, Brother Industries, Ltd.  
has decided that this product meets the guideline of the program.  
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I M P O R T A N T I N F O R M A T I O N  
107  
Industry Canada Compliance Statement (For Canada Only)  
This Class B digital apparatus meets all requirements of the Canadian  
Interference-Causing Equipment Regulations.  
Cet appareil numérique de la classe B respecte toutes les exigences du  
Règlement sur la matériel brouilleur du Canada.  
Federal Communications Commission Compliance Notice  
(For USA Only)  
This equipment has been tested and found to comply with the limits for a  
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits  
are designed to provide reasonable protection against harmful interference  
in a residential installation. This equipment generates, uses, and can radiate  
radio frequency energy and, if not installed and used in accordance with the  
instructions, may cause harmful interference to radio communications.  
However, there is no guarantee that interference will not occur in a  
particular installation. If this equipment does cause harmful interference to  
radio or television reception, which can be determined by turning the  
equipment off and on, the user is encouraged to try to correct the  
interference by one or more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the fax equipment and the receiver.  
Connect the fax equipment on a separate circuit.  
Consult with the dealer or an experienced radio/TV technician for help.  
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C H A P T E R T H I R T E E N  
108  
WARNING  
For protection against the risk of electrical shock, always disconnect all  
cables from the wall outlet before servicing, modifying or installing the  
equipment.  
This equipment may not be used on coin service lines provided by the  
telephone company or connected to party lines.  
Brother cannot accept any financial or other responsibilities that may be the  
result of your use of this information, including direct, special or  
consequential damages. There are no warranties extended or granted by this  
document.  
The serial number may be found on the label affixed to the back of the unit.  
For your convenience, note the number below and retain this Owner’s  
Manual to serve as a permanent record of your purchase, in the event of a  
theft or fire, or for future reference.  
MODEL NO: FAX 750, FAX 770, FAX 870MC, MFC 970MC  
(Circle your model number)  
SERIAL NUMBER _____________________________  
NAME OF DEALER ____________________________  
DATE OF PURCHASE __________________________  
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I M P O R T A N T I N F O R M A T I O N  
109  
Important Safety Instructions  
Read all of these instructions.  
1
2
3
4
Save them for later reference.  
Follow all warnings and instructions marked on the product.  
Unplug this product from the wall outlet before cleaning. Do not use  
liquid or aerosol cleaners. Use a damp cloth for cleaning.  
Do not use this product near water.  
5
6
Do not place this product on an unstable cart, stand, or table. The  
product may fall, causing serious damage to the product.  
Slots and openings in the cabinet and the back or bottom are provided  
for ventilation; to ensure reliable operation of the product and to  
protect it from overheating, these openings must not be blocked or  
covered. The openings should never be blocked by placing the product  
on a bed, sofa, rug, or other similar surface. This product should never  
be placed near or over a radiator or heater. This product should never be  
placed in a built-in installation unless proper ventilation is provided.  
7
This product should be operated from the type of power source  
indicated on the label. If you are not sure of the type of power  
available, consult with your dealer or local power company.  
8
9
This product is equipped with a 3-wire grounding type plug, a plug  
having a third (grounding) pin. This plug will fit into only a grounding-  
type power outlet. This is a safety feature. If you are unable to insert  
the plug into the outlet, contact your electrician to replace your  
obsolete outlet. Do not defeat the purpose of the grounding-type plug.  
Do not allow anything to rest on the power cord. Do not place this  
product where people can walk on the cord.  
10  
11  
If an extension cord is used with this product, make sure that the total  
ampere ratings on the products plugged into the extension cord do not  
exceed the extension cord ampere rating. Also, make sure that the total  
of all products plugged into the wall outlet does not exceed 15 amperes  
(USA only).  
Do not place anything in front of the FAX/MFC that will block received  
faxes. Do not place anything in the path of received faxes.  
12  
13  
Do not touch a document during printing.  
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C H A P T E R T H I R T E E N  
110  
Never push objects of any kind into this product through cabinet slots,  
14  
15  
since they may touch dangerous voltage points or short out parts  
resulting in a risk of fire or electric shock. Never spill liquid of any  
kind on the product.  
Do not attempt to service this product yourself, as opening or removing  
covers may expose you to dangerous voltage points and/or other risks, and  
may void your warranty. Refer all servicing to a Brother Authorized Service  
Center. A list of Brother Authorized Service Centers has been included for  
your convenience, or you may contact the following Brother Customer  
Service Numbers for your nearest Brother Authorized Service Center:  
USA:  
1-800-284-4329 (voice)  
1-908-575-8790 (fax)  
1-800-521-2846 (Fax-Back System)  
1-800-853-6660 (voice)  
From within Canada:  
From within Montreal:  
1-514-685-4898 (fax)  
1-800-681-9838 (Fax-Back System)  
1-514-685-6464 (voice)  
Unplug this product from the wall outlet and refer servicing to a Brother  
Authorized Service Center under the following conditions:  
16  
A
B
C
D
When the power cord is damaged or frayed.  
If liquid has been spilled into the product.  
If the product has been exposed to rain or water.  
If the product does not operate normally when the operating  
instructions are followed. Adjust only those controls that are  
covered by the operating instructions. Improper adjustment of other  
controls may result in damage and will often require extensive work  
by a qualified technician to restore the product to normal operation.  
E
F
If the product has been dropped or the cabinet has been damaged.  
If the product exhibits a distinct change in performance, indicating  
a need for service.  
To protect your product against power surges, we recommend the use of  
a power protection device (Surge Protector).  
17  
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I M P O R T A N T I N F O R M A T I O N  
111  
Notice – Disclaimer of Warranties  
BROTHER’S LICENSOR(S) AND THEIR DIRECTORS, OFFICERS,  
EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR)  
MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING  
WITHOUT LIMITATION THE IMPLIED WARRANTIES OF  
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,  
REGARDING THE SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT  
WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS  
REGARDING THE USE OR THE RESULTS OF THE USE OF THE  
SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY,  
RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK  
AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS  
ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS  
NOT PERMITTED BY SOME STATES. THE ABOVE EXCLUSION MAY  
NOT APPLY TO YOU.  
IN NO EVENT WILL BROTHER’S LICENSOR(S), BE LIABLE TO YOU  
FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES  
(INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS,  
BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION,  
AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE  
THE SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN  
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE  
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION  
OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES,  
THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN ANY  
EVENT BROTHER’S LICENSOR’S LIABILITY TO YOU FOR ACTUAL  
DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS  
OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT  
(INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR  
OTHERWISE), WILL BE LIMITED TO $50.  
Compilation and Publication Notice  
Under the supervision of Brother Industries, Ltd., this manual has been  
compiled and published, covering the latest product descriptions and  
specifications.  
The contents of this manual and the specifications of this product are  
subject to change without notice.  
Brother reserves the right to make changes without notice in the  
specifications and materials contained herein and shall not be responsible  
for any damages (including consequential) caused by reliance on the  
materials presented, including but not limited to typographical and other  
errors relating to the publication.  
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C H A P T E R T H I R T E E N  
112  
Trademarks  
The Brother logo is a registered trademark of Brother Industries, Ltd.  
Brother is a registered trademark of Brother Industries, Ltd.  
IBM, IBM PC, MWAVE and IBM Aptiva are registered trademarks of  
International Business Machines Corporation.  
Visioneer PaperPort is a registered trademark of Visioneer, Inc.  
Microsoft and MS-DOS are registered trademarks of Microsoft Corporation.  
Windows and Windows NT are registered trademarks of Microsoft in the  
U.S. and other countries.  
All other terms and brand and product names mentioned in this manual  
are registered trademarks of their respective companies.  
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113  
C H A P T E R F O U R T E E N  
Troubleshooting  
and Maintenance  
14  
Troubleshooting  
Fax-Back System  
Brother Customer Service has installed an easy-to-use Fax-Back System, so  
you can get instant answers to common technical questions and product  
information for all Brother products. This system is available 24 hours a  
day, 7 days a week. You can use the system to send faxes to any fax  
machine, not just the one from which you are calling.  
If you can’t resolve difficulty with your FAX/MFC using this manual, call  
our Fax-Back System, and follow the voice prompts to receive faxed instructions  
about using the system, and an index of Fax-Back subjects.  
USA:  
1-800-521-2846  
1-800-681-9838  
From within Canada:  
The Brother Fax-Back System number (USA only) has been  
1
preprogrammed on One Touch key  
.
Brother on the World Wide Web  
You can find more information about Brother products, from product  
specification sheets to Frequently Asked Questions (FAQs), on the  
World Wide Web. Visit us at  
http://www.brother.com  
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Brother Bulletin Board  
Brother’s Bulletin Board Numbers are  
USA:  
1-888-298-3616  
1-514-685-2040  
From within Canada:  
Error Messages  
You may occasionally encounter a difficulty with your FAX/MFC or  
telephone line. If this happens, your FAX/MFC often identifies the problem  
and displays an error message. The list below explains the most common  
error messages.  
If you need additional help, call the Brother Fax-Back System at  
USA:  
1-800-521-2846  
1-800-681-9838  
From within Canada:  
CHECK PAPER  
The FAX/MFC is out of paper, or the paper is not properly loaded, or the  
paper is jammed in the FAX/MFC.  
Open the paper cover and remove any paper that is not jammed.  
1
Paper Cover  
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Open the front cover.  
2
3
Then open the top cover by pressing the blue levers on both sides of the  
top cover.  
Blue Lever  
Top Cover  
Front Cover  
Pull the jammed paper gently from the paper feeder toward the back of  
the FAX/MFC. If the paper remains jammed, then pull it toward the  
front of the machine.  
4
Top Cover  
Front Cover  
Remove the printing cartridge and turn the spool to tighten the ribbon.  
5
6
7
8
9
Install the cartridge.  
Close the top cover.  
Close the front cover.  
Load the paper.  
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CLEAN UP SCANNER  
The scanner is dirty. See “Regular Maintenance” on p. 122.  
COMM.ERROR  
A poor quality phone line resulted in a communications error. Try the call  
again.  
CONNECTION FAIL  
You have requested a polling call from another party, but the other fax machine is  
not in Poll Waiting mode.  
DISCONNECTED  
The other party has disconnected during a fax. Try calling the other party.  
DOCUMENT JAM  
The documents were not inserted or fed properly, or were too long or too short.  
Remove any paper that is not jammed from the document feeder.  
1
2
3
4
Open the front cover.  
Pull the document toward the front of the FAX/MFC.  
Stop  
Close the cover and press  
.
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MACHINE ERROR XX  
and  
PRESS STOP KEY  
Contact Brother Customer Service at  
USA:  
1-800-284-4329 (voice)  
From within Canada: 1-800-853-6660 (voice)  
From within Montreal: 1-514-685-6464 (voice)  
NO RESPONSE/BUSY  
The number you called does not answer or is busy. You may also have  
reached a number not connected to a fax. Check the number and call again.  
NOT REGISTERED  
You’ve tried accessing a One Touch or Speed Dial location with no number  
assigned to it. See pages 63 and 64 for information about storing One Touch  
or Speed Dial numbers.  
PRINTER FAULT  
The print head has overheated. Unplug the FAX/MFC and wait 30 minutes  
for it to cool.  
SCANNER ERROR  
Try cleaning the white tape and the glass strip under the tape. During cleaning, we  
recommend you unplug the power cord. See “Regular Maintenance” on  
p. 92.  
If you still get a scanner error, contact Brother Customer Service at  
USA:  
1-800-284-4329 (voice)  
From within Canada: 1-800-853-6660 (voice)  
From within Montreal: 1-514-685-6464 (voice)  
TOP COVER OPEN  
The top cover is not completely closed.  
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If You Are Having Difficulty with Your FAX/MFC  
If you think there is a problem with your FAX/MFC, make a copy first. If  
the copy looks good, the problem is probably not your FAX/MFC. Check  
the difficulties below and follow the troubleshooting tips.  
Printing or Receiving Faxes  
Condensed Print and Horizontal Streaks;  
Top and Bottom of Sentences Cut Off  
If your copy looks good, you probably had a bad connection, with static  
or interference on the phone line. If the copy looks bad, clean the  
scanner area. If there is still a problem, call Brother Customer Service  
at 1-800-284-4329 (USA) or 1-800-853-6660 (from within Canada).  
Vertical Black Lines When Receiving  
The sender’s scanner may be dirty. Ask the sender to make a copy to see  
if the problem is with the sending machine. Try receiving from another  
fax machine. If the problem continues, call Brother Customer Service at  
1-800-284-4329 (USA) or 1-800-853-6660 (from within Canada).  
Phone Line or Connections  
FAX/MFC Does Not Answer When Called  
Make sure the FAX/MFC is in the correct receiving mode for your setup  
(either FAX, FAX/TEL or MSG CTR). Check for dial tone. If possible,  
call your FAX/MFC to hear it answer. If there is still no answer, check  
the telephone line cord connection. Connect a standard telephone handset  
to the FAX/MFC telephone jack. If there is no ringing when you call your  
FAX/MFC, call your Telephone Company to check the line.  
No DialTone on the Handset  
Hook  
Speaker Phone  
Press  
OR—Press  
OR—Lift the handset. If you hear  
no dial tone, check telephone line cord connections at the FAX/MFC and  
wall jack. Check that the handset is connected to the FAX/MFC’s handset  
jack. Test the wall jack with another single line telephone. If no dial tone  
on the wall outlet, call your Telephone Company.  
The Caller ID does not display after the Call Waiting Signal  
The Caller ID signal is sent ten seconds after the Call Waiting Signal  
and speaking may interfer with it. When you hear the Call Waiting  
signal, ask the other party to hold while you answer the call. Then stop  
speaking until you see the Caller ID on the LCD.  
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Sending Faxes  
Poor Transmitting Quality  
Try changing your resolution to FINE or SUPERFINE (see “Resolution”  
p. 55). Make a copy to verify the FAX/MFC’s scanner operation.  
Dialing Does Not Work  
Check for a dial tone.  
Change TONE/PULSE setting (see “Setting Dialing Mode (Tone/Pulse)”  
p. 27).  
Check all line cord connections, and make sure the curled handset cord  
is not in the EXT jack.  
Check power cord connection.  
Hook  
Speaker Phone  
Send a manual fax by pressing  
or  
OR—Lifting the  
handset, and dialing the number. Wait to hear fax receiving tones before  
Start  
pressing  
.
Vertical Black Lines When Sending  
Use your FAX/MFC to make a copy. If the copy shows the same  
problem, the scanner area is dirty. Lift the front cover and check the  
document path. Clean the scanner’s white tape and the glass strip under  
the tape using isopropyl alcohol and a lint-free cloth (see p. 122).  
Handling Incoming Calls  
See  
For FAX/TEL  
Mode Only  
p. 39  
Double Ring in FAX/TEL Mode  
The FAX/MFC knows the incoming call is not a fax so it is signaling  
you to answer the telephone call. Pick up the FAX/MFC handset or  
answer from an extension phone and press your FAX/MFC’s Telephone  
Answer Code (default setting is #51).  
Transferring a Call to the FAX/MFC  
If you have answered the FAX/MFC handset, press Start , and hang up  
immediately.  
If you answered at an extension phone, press your three-digit Fax Receive  
Code (the factory setting is 51). When your FAX/MFC answers, hang up.  
See  
Easy Receive  
p. 36  
FAX/MFC “HearsVoice as CNG Tone  
If your FAX/MFC is set to Easy Receive ON, and it answers voice calls  
by trying to receive a fax, try turning Easy Receive to OFF.  
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Transmission Verification Report Prints “Result: NG”  
There is probably temporary noise or static on the phone line. Try  
sending the fax again. If the problem continues, call the Telephone  
Company to check your phone line.  
Custom Features on a Single Line  
If you have Call Waiting, Caller ID, Call Waiting/Caller ID, Ring  
Master, Voice Mail, an answering machine, alarm system or any other  
custom feature on a single phone line with your fax machine, it may  
create a problem sending or receiving fax data.  
Example #1:  
If you are having a telephone conversation and a fax  
communication signal comes through on your Call Waiting Caller  
ID feature, you can verify that the second call is a fax by switching  
to it. You have the option to receive the fax call, by asking the first  
caller to hang up to clear the line.  
Example #2:  
If you are sending or receiving a fax message while a Call Waiting  
Caller ID (or other custom feature) signal comes through on the  
line, the signal can temporarily interrupt or disrupt the fax data.  
Brother’s ECM feature should help overcome this problem. This  
condition is related to the telephone system industry, and is  
common to all devices that send and receive information on a  
single, shared line with custom features. If avoiding a slight  
interruption is crucial to your business, a separate line with no  
custom features is recommended.  
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Packing and Shipping the FAX/MFC  
Whenever you transport the FAX/MFC, use the packing materials that came  
with your FAX/MFC. If you do not pack the FAX/MFC correctly, you could  
void your warranty.  
Unplug the FAX/MFC from the AC outlet.  
1
NOTE: Do not unplug the FAX/MFC after a print job until you hear the  
final click.  
Remove the paper wire extension, paper support, document support,  
telephone line cord, printing cartridge and handset, and pack them.  
2
3
Wrap the FAX/MFC in the plastic bag and place it in the original carton  
with the original packing material.  
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Place additional parts (such as cords and telephone line) and documents  
(such as your manual) into the carton.  
4
*
Close the carton.  
5
* For MFC 970MC only  
Regular Maintenance  
Cleaning the Scanner  
Before cleaning, unplug the power cord for safety. Clean the white tape and  
the glass strip under the tape with isopropyl alcohol on a lint-free cloth. Be  
careful not to bend the spring plate or drop anything into the FAX/MFC.  
White Tape  
Glass Strip  
Spring Plate  
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Cleaning the Print Head  
Before cleaning, unplug the power cord for safety. To clean the FAX/MFC  
print head, wipe the metal part and plastic part with a lint-free cloth that is  
dry or lightly moistened with isopropyl alcohol.  
Plastic  
Part  
Metal Part  
For Customer Service  
USA:  
1-800-284-4329 (voice)  
1-908-575-8790 (fax)  
1-800-853-6660 (voice)  
1-514-685-4898 (fax)  
1-514-685-6464 (voice)  
From within Canada:  
From within Montreal:  
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125  
C H A P T E R F I F T E E N  
Setting Up  
the MFC 970MC  
15  
and Computer  
to Work Together  
BeforeYou Install  
Multi-Function Link  
This chapter takes you through each step of the installation process. Read it  
carefully to ensure a problem-free installation.  
Package Contents  
Before you begin the Multi-Function Link installation, please check the  
contents of your package:  
Brother CD-ROM  
Multi-Function Link Cable and PC I/F Box  
Warranty, Upgrade and Licensing Materials  
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PC Configuration Requirements  
Your PC must meet or exceed the following minimum system configuration  
requirements for you to install and use Multi-Function Link:  
CPU  
80486/66 or higher  
RAM  
8MB or greater for Windows® 3.1 or 3.11  
8MB or greater for Windows® 95 (16MB recommended)  
16MB or greater for Windows NT® Workstation  
Version 4.0 (32MB recommended)  
Hard Disk Drive 50MB  
Operating System Windows® 3.1, 3.11, 95 or NT® Workstation Version 4.0  
Port  
Available Serial port  
CD-ROM Drive  
Connecting the MFC 970MC to Your PC  
Follow the instructions below to hook up the Multi-Function Link Cable:  
Position your Brother MFC near your personal computer CPU  
(maximum distance of approximately 5–6 feet).  
1
2
3
4
Make sure the power to the PC is switched off and the MFC is  
unplugged.  
Connect the RJ-8 connector of the Multi-Function Link Cable to the  
back of your Brother MFC in the jack labeled PC I/F.  
Connect the 25-pin male RS-232 connector of the Multi-Function Link  
Cable to your PC in the available female serial communications port.  
Use the 9-pin adapter if your PC requires it. (See your PC owner’s  
manual for the correct interface port for connection.) NOTE: If your  
PC is an IBM Aptiva, an MWAVE card is using COM1. You must  
connect the Multi-Function Link Cable to another COM serial port  
that is available.  
or  
PC I/F  
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Available Options  
Install Multi-Function Link Software  
Click on Install Multi-Function Link Software to access the Software  
Installation window.  
On-Line Documentation  
On-Line Documentation includes all online documentation. To view the  
On-Line Documentation, you must first install the Acrobat Reader software  
from the CD-ROM, by clicking on the Install Acrobat Reader button.  
Product Support  
This is a page of all Brother support numbers.  
Brother Web Link  
Brother WEB Link visits the Internet Brother Home Page on the World  
Wide Web. You can find more information about Brother products, from  
product specifications sheets to Frequently Asked Questions (FAQ’s). You  
must have service with an Internet service provider.  
Click Exit to exit the CD-ROM window, or click Return to return to the  
previous window.  
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Installing the Multi-Function Link  
Software  
Make sure your MFC 970MC is connected to your PC as described earlier  
and that both machines are plugged in and switched on.  
Overview of Basic Steps  
Insert the Brother CD-ROM into your CD-ROM drive and access the  
Installation Window.  
1
Enter the command for your version of Windows®, if needed.  
Select the option “Install Multi-Function Link Software”.  
Follow the installation instructions.  
2
3
4
Accessing the Software Installation Window  
If you are using Windows® 95 or Windows NT® Workstation Version 4.0:  
When you insert the CD-ROM into the PC with Windows® 95 or  
Windows NT® Workstation Version 4.0, the screen appears automati-  
cally.  
You can also run: X:SETUP.EXE for Windows® 95 from Explorer on  
the root directory of the CD-ROM.  
If you are using Windows® 3.1 or 3.11:  
From the File Manager run: X:SETUP.EXE (“X” is the drive letter for  
your CD-ROM drive). This will start the Software Installation program.  
Installing the Brother Software  
Insert the Brother CD-ROM into your CD-ROM drive.  
1
2
Enter the command: X:SETUP.EXE.  
The Brother LOGO will be displayed on the screen.  
The Brother software will run the appropriate install program.  
The Brother software will identify your Windows® Operating System  
and automatically run the appropriate install program for your version  
of Windows®.  
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Click on the “Install Multi-Function Link Software” option.  
3
4
The Software Installation window will appear.  
The Software Installation screen automatically loads. Multi-Function  
Link includes Visioneer PaperPort applications.  
Follow the installation instructions:  
Follow the instructions on the screen. The last step will be to restart  
Windows®.  
Viewing On-Line Documentation  
Make sure you have installed the Acrobat Reader software. (Click on the  
Install Acrobat Reader button and follow the instructions on the screen.)  
After the Acrobat Reader is installed, click on the View Multi-Function  
Link Documentation button. When the Table of Contents appears, select a  
chapter by clicking on it.  
Since the Multi-Function Link Pro manual is in On-line Documentation  
only, you may wish to print a copy by selecting Print from the File pull-  
down menu.  
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131  
C H A P T E R S I X T E E N  
Using the  
Multi-Function  
16  
Link Software  
(For MFC 970MC Only)  
Introduction  
This chapter outlines the basics of the Brother software, so you can get  
started using the Multi-Function Link software. Detailed installation and  
setup instructions are in the On-Line Documentation section of the Brother  
CD-ROM that is included with your MFC. Be sure to check the online  
ReadMe file for last-minute, important information that was not included in  
the On-Line Documentation.  
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C H A P T E R S I X T E E N  
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Running the Brother Software  
The software included with your MFC consists of two parts, the Multi-  
Function Link and Visioneer PaperPort LE for Brother.  
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Multi-Function Link  
The Multi-Function Link Main Menu is the application used for all fax  
sending and receiving operations. It also contains an electronic Phone Book  
program and a Log Manager that maintains a record of all PC fax  
transactions. The Main Menu can be accessed through the Brother Multi-  
Function Link program group.  
Visioneer PaperPort LE  
Visioneer PaperPort LE for Brother is a document management application.  
You will use PaperPort to view incoming faxes and scanned documents.  
PaperPort has a sophisticated, yet easy to use filing system that will help  
you organize your documents. It allows you to combine or “stack”  
documents of different formats for printing, faxing, or filing. PaperPort can  
be accessed through the PaperPort program group.  
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Sending a Fax fromYour PC  
Sending a Quick Fax  
A QuickFax is a cover page only fax with a message. This option is very  
useful when you want to fax a quick, short message from your PC.  
From the Main Menu, select the QuickFax button  
QuickFax from the Start pull-down menu. The QuickFax screen will  
appear.  
or select  
1
Enter the Fax number, Name, and Company information in these fields  
on the screen––OR––Select the Open Phone Book... button to choose  
someone from your phone book.  
2
Complete the Subject and QuickFax note fields.  
Click the Send Fax button.  
3
4
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Sending a Fax from the Main Menu  
You can send a fax from the Main Menu and attach multiple files. The  
“attachments” can even be in a different formats.  
From the Main Menu window, select the Send Fax  
Send Fax from the Start pull-down menu. The Send Fax window will  
appear:  
––OR––Select  
1
Enter the Fax number, Name, and Company information in these fields  
––OR––Select the Open Phone Book button to choose someone from  
your phone book.  
2
Complete the Subject and Cover page note fields.  
3
4
Click on the Attachments... button to add any file(s) you want to fax  
with it.  
Click the Send Fax button.  
5
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Sending a Fax from a Windows® Application  
You can send a fax directly from any Windows® application using the  
following steps:  
Create the document in a Windows® application.  
1
Select Brother MFL Fax as your printer.  
2
3
Select the Print command to begin the fax transmission.  
The Fax Sending dialog box will appear :  
Enter the name and fax number of the recipient or select the Open  
Phone Book... button and choose a name. Select Close to return to the  
Send Fax dialog box.  
4
Select the Send cover page check box to include a cover page.  
Select the Send Fax button.  
5
6
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Receiving Faxes into the PC  
See  
Using the  
MFC 970MC  
with Your PC  
To receive faxes into your PC through the MFC, you must first connect your  
MFC to your computer. Then, you can load the software.  
Before You Begin  
Use the following checklists for the MFC and PC, to make sure you have  
properly set up the MFC and PC to work together.  
Checklist for the MFC:  
The default setting for MF Link mode is PC PRIMARY. In this setting all  
faxes will be routed into the PC unless it is not turned on. If the PC is turned  
off, incoming faxes will be printed on the MFC.  
Function  
To make sure the MF Link mode is set to PC PRIMARY, press  
,
1
2
2
8
,
.
Use  
or  
to select PC PRIMARY (or PC RECEIVE ONLY or FAX  
RECEIVE ONLY).  
Set  
Press  
Press  
.
3
4
Stop  
to exit.  
On your PC:  
In the Main Menu, select the Setup pull-down menu.  
Select Preferences...  
1
2
3
4
5
6
Under Answer Mode, select Fax only.  
Click the OK button.  
Make sure the MFC is connected to the PC.  
Keep the PC and the Multi-Function Link Main Menu running at all  
times.  
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C H A P T E R S I X T E E N  
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Viewing Received Faxes  
Faxes that are received into the PC will appear in the InBox of the Log  
Manager. To access the Log Manager, from the Main Menu click the Log  
Manager button  
.
––OR––From the Start pull-down menu, select Mail/Log.  
In the Log Manager, select the Fax folder.  
1
2
Then select the InBox folder. A listing of your incoming messages will  
appear on the right side of the window.  
Double-click on the fax you wish to view.  
3
The Visioneer PaperPort Viewer will run automatically and the fax you  
selected from the list will be displayed.  
Scanning a Document  
The Brother Multi-Function Link software includes a TWAIN compliant  
scanner driver. TWAIN drivers meet the standard universal protocol for  
communicating between scanners and software applications. This means  
that not only can you scan images directly into the PaperPort viewer that  
Brother included with your MFC, but you can also scan images directly into  
hundreds of other software applications that support TWAIN scanning.  
These applications include popular programs like Adobe Photoshop, Adobe  
Pagemaker, Corel Draw and many more.  
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To choose the Brother Multi-Function Link as your scanner driver, select it  
under the “Select scanner” or “Select source” option in your software.  
Scanning Options  
When you scan using the Brother Multi-Function Link Scanner driver, a  
scanning options dialog box will appear:  
Brother Serial MFC  
Resolution  
200 DPI STD  
Contrast  
Light  
200 DPI FINE  
Auto  
Dark  
400 DPI S.FINE  
Image Type  
User Defaults  
Text  
Photo  
Status:  
Ready  
Scan  
Cancel  
Set the following options based on each document to be scanned, then click  
the SCAN button to start scanning.  
Resolution  
You can choose one of three resolutions, 200 DPI STD, 200 DPI FINE, or  
400 DPI S.FINE. The higher the number of dpi (dots per inch), the clearer  
the image will appear on your PC. However, the size of the image file  
increases with the dpi. Try scanning at different resolutions to determine  
the best resolution for your needs.  
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140  
Contrast  
To have the scanner adjust the contrast automatically, choose Auto. If your  
original is too light, set the contrast to Light. If the original is too dark, set  
the contrast to dark.  
Image Type  
If you are scanning text or black and white line art, choose Text as the  
image type. If you’re scanning a photo or detailed picture with many  
different colors, choose Photo as the image type.  
Scanning into the PaperPort Viewer  
To scan into the PaperPort viewer that was provided with your MFC, run the  
PaperPort viewer program and then select the SCAN button on the top of  
the screen  
or select ACQUIRE from the File pull-down menu.  
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For Multi-Function Link (option)  
Users  
141  
C H A P T E R S E V E N T E E N  
Multi-Function  
Link (option) for  
17  
FAX 750, FAX 770  
and FAX 870MC  
If you have a FAX 750, FAX 770 or FAX 870MC, you can purchase the  
optional Multi-Function Link package (also called “Missing Link”). Multi-  
Function Link turns your fax machine into a multifunction center, by  
enabling you to use your fax machine as a printer and a scanner and to use it  
to fax messages from Windows applications in your computer.  
Multi-Function Link is available at most Brother retailers. If you cannot  
find it, you can order Multi-Function Link directly from Brother. The item  
number is PCI-1.  
Installation instructions will be included with PCI-1. However, it is impor-  
tant that you hook up your fax machine to your computer before you install  
the software.  
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M U L T I - F U N C T I O N L I N K ( O P T I O N ) F O R  
F A X 7 5 0 , F A X 7 7 0 A N D F A X 8 7 0 M C  
142  
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Specifications  
143  
C H A P T E R E I G H T E E N  
Specifications  
18  
Desktop facsimile transceiver  
Type  
Compatibility  
Coding system  
Modem speed  
ITU-TS Group 3  
Modified Huffman (MH)  
14400/12000/9600/7200/4800/2400; Automatic Fallback  
(FAX 870MC, MFC 970MC)  
9600/7200/4800/2400; Automatic Fallback (FAX 750, FAX 770)  
5.8 inches to 8.5 inches (148 mm to 216 mm)  
8.2 inches (208 mm)  
100 Sheets (20 lb.)  
Line Thermal with Ribbon  
64 levels (Dithered)  
LCD, 16 characters  
Document input width  
Scanning/Printing width  
Paper cassette  
Printer type  
Gray scale  
Display  
Polling types  
Contrast control  
Resolution  
Standard, Sequential  
Automatic/Super Light/Super Dark (manual setting)  
• Horizontal 203 dot/inch (8 dot/mm)  
• Vertical Standard—98 line/inch (3.85 line/mm)  
Fine, Photo—196 line/inch (7.7 line/mm)  
Superfine, Photo (copy)—392 line/inch (15.4 line/mm)  
512 KB (up to 20 pages*)  
Memory capacity  
One touch dial  
Speed-dial  
8
40 stations  
Automatic redial  
Speaker type  
3 times at 5 minute intervals  
Full Duplex, Digital (FAX 870MC and MFC 970MC)  
Monitor (FAX 750 and FAX 770)  
0, 1, 2, 3 or 4 rings  
Auto answer  
Communication source  
Operating environment  
Public switched telephone network  
41 - 95° F  
* “Pages” refers to the “Brother Standard Chart No. 1” (a typical business letter, Standard  
resolution).  
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S P E C I F I C A T I O N S  
144  
Power source  
120V AC 50/60Hz (U.S.A., Canadian Version Only)  
Power consumption  
Dimensions  
Weight  
Standby: under 5 watts — Peak: under 170 watts  
12.3 x 13.6 x 7.3 (inches)/ 307 x 341 x 182 (mm)  
9.56 lb / 4.3 kg  
Specifications are subject to change for improvement without prior notice.  
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G L O S S A R Y  
145  
Glossary  
Activity Report Lists information about the last 30 incoming and outgoing  
faxes. TX means Transmit. RX means Receive.  
ADF (Automatic Document Feed) Refers to the number of pages that can be  
placed in the document feeder and fed one at a time automatically.  
All Dial List A listing of names and numbers stored in One Touch and Speed  
Dial memory, in numerical order.  
automatic fax transmission Sending a fax without picking up the handset or  
pressing Hook or Speaker Phone.  
Backup Print Sets your FAX/MFC to print a copy of faxes that are received and  
stored in memory.  
beeper The sound the keys make when they are pressed, an error occurs or a  
document has been received or transmitted.  
broadcasting The ability to send the same fax message to more than one location.  
Call Back Message Allows you to send a fax and then leave a message for the  
other party to call you back.  
Call Reservation Allows you send a fax and then at the end of transmission,  
you can talk with the other party.  
Caller ID A service purchased from the Telephone Company that lets you see the  
number (or name) of the party calling you.  
Cancel Job Cancels a programmed job, like Delayed Fax or Polling.  
CNG tones The special tones (beeps) sent by fax machines during automatic  
transmission to tell the receiving machine that they are a from fax machine.  
communication error (or Comm. Error) An error during fax sending or receiv-  
ing, usually caused by line noise or static.  
Contrast Setting to compensate for dark or light documents, by lightening dark  
documents or darkening light documents.  
Cover Page Prints a page at the other party’s machine, that contains the sender  
and recipient’s name and fax number, number of pages and comment. You can  
generate an electronic cover page at the other end with pre-programmed infor-  
mation from memory or you can print a sample cover page to fax with your  
document.  
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G L O S S A R Y  
146  
Delayed Fax Sends your fax at a later time that day.  
Distinctive Ring A service purchased from the Telephone Company that  
provides another phone number on an existing phone line. The Brother  
FAX/MFC uses the new number to simulate a dedicated fax line.  
ECM (Error Correction Mode) Detects errors during fax transmission and  
resends the page(s) of the document that had an error.  
F/T RingTime The length of time the FAX/MFC rings (when the answer mode  
setting is FAX/TEL) to notify you to pick up a voice call that it answered.  
Fax Forwarding Sends a fax received in memory to another preprogrammed fax  
number.  
fax tones The signals sent by sending and receiving fax machines while com-  
municating information.  
Fine Mode Resolution is 196 x 203 dpi. It is used for small print and graphs.  
gray scale The shades of gray available for copying and faxing photographs.  
group number A combination of One Touch and/or Speed Dial numbers that are  
stored on a One Touch key for Broadcasting.  
ICM (incoming message) A recorded voice message received into an external  
answering machine or into the FAX 870MC or MFC 970MC digital  
Message Center.  
Interrupt Temporarily puts a waiting job on hold while you perform  
another operation.  
interval The preprogrammed time period between automatically printed  
Activity Reports. You can print Activity Reports on demand without  
interrupting this cycle.  
LCD (liquid crystal display) The display screen on the FAX/MFC that  
shows interactive messages during On-Screen Programming and  
defaults to the date and time when the machine is idle.  
Hook  
Speaker Phone  
manual fax When you press  
OR—  
OR—lift the  
handset so you can hear the receiving fax machine answer before you  
press Start to begin transmission.  
Memory Status List Shows how much memory is being used, how much  
is left, and the type of messages in memory.  
memory usage Instructs the FAX/MFC how to allocate the memory.  
Multi-Function Link Ready FAX/MFC models that have a PCI/F Port to  
connect a computer, using the optional hardware/software package  
called “Missing Link.”  
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G L O S S A R Y  
147  
Next Fax Reservation Accepts the next document in the document  
feeder for transmission while the FAX/MFC is still receiving.  
OGM (Out-Going Message) The message callers hear when you call your  
Message Center or external answering machine.  
One Touch Keys on the FAX/MFC control panel where you can store  
numbers for easy dialing. You must use a separate key for each number.  
Out of Paper Reception Receives faxes into the FAX/MFC’s memory  
when the machine is out of paper.  
Overseas Mode Makes temporary changes to the fax tones to  
accommodate noise and static on overseas phone lines.  
Paging Feature enables your fax unit to call your pager when a fax and/or  
a voice message is received into its memory.  
Pause Allows you to place a 3.5 second delay in the dialing sequence  
stored on One Touch and Speed Dial numbers.  
Photo Mode A resolution setting that uses varying shades of gray for the  
best representation of photographs.  
polling The process of a fax machine calling another fax machine to  
retrieve waiting fax messages.  
Pulse A form of dialing on a telephone line.  
print reduction reduces the size of incoming faxes.  
Quick Scan Enables the FAX/MFC to scan a document into memory  
before faxing it.  
remote access The ability to access your Message Center remotely from  
a touch tone phone.  
remote activation allows you to transfer a fax call, answered at an  
extension phone, to the FAX/MFC.  
remote access code The four-digit code that allows you to call and  
access your Message Center from a remote location.  
resolution The number of vertical and horizontal lines per inch. See:  
Standard, Super Fine and Photo.  
Rotary A form of dialing on a telephone line.  
scanning The process of sending an electronic image of an original paper  
document into your computer.  
speed dial A preprogrammed number for easy dialing. You must press  
the Speed dial key and then two digit code to start the dialing process.  
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G L O S S A R Y  
148  
Standard resolution 98 x 203 dpi. It is used for regular size text and  
quickest transmission.  
Station ID The stored information that appears on the top of faxed pages.  
It includes the sender’s name and fax number.  
super fine resolution 392 x 203 dpi. Best for very small print and line  
art.  
Tel Index An electronic, alphabetical listing of stored One Touch, Speed  
Dial and Group numbers.  
thermal transfer A printing process in which heat transfers carbon ink  
from a ribbon to plain paper.  
Toll Saver A Message Center setting that allows the FAX/MFC to answer  
after two ring when a message(s) was received and after four rings when  
there are no messages. The caller can hang up (after two rings) without  
paying for the call if there are no messages to retrieve.  
Tone A form of dialing on the telephone line used for Touch Tone  
telephones.  
transmission The process of sending documents over the phone lines  
from your FAX/MFC to the receiving fax machine.  
User Option List A printed report that shows the current settings of your  
FAX/MFC.  
Xmit Report (Transmission Report) A listing of each transmission, showing  
caller ID, date, time, and number of pages.  
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149  
Index  
A
Contrast............................................................ 54  
Control Panel ................................................. 4, 5  
Copy .......................................................... 22, 47  
Corrections ...................................................... 29  
Cover Page ......................... 28, 30, 51, 52, 53, 54  
Custom Telephone Features............................. 18  
Accessories .................................................... 154  
Activity Report ...................................... 103, 104  
ALL DIAL List.............................................. 103  
Alternating Displays ........................................ 22  
Answer Mode ...................................... 18, 33, 34  
Assembly ........................................................... 9  
Automatic Document Feeder (ADF) ............... 49  
Automatic Transmission .................................. 50  
D
Date and Time............................................ 27, 28  
Delayed Fax ......................................... 57, 59, 61  
Dialing Mode ................................................... 27  
Distinctive Ringing .................................... 43, 44  
Document .................................................. 49, 54  
Document Size and Resolution ................. 49, 50  
Double Ringing ............................................... 35  
B
Backup printing ............................................... 83  
Beeper.............................................................. 30  
Beeps ......................................................... 74, 88  
Broadcasting .................................................... 58  
Brother Bulletin Board .......................... 114, 153  
Brother Customer Service ............................. 153  
Brother Fax-Back System........................ 63, 113  
Brother Home Page ....................................... 113  
Brother Numbers ........................................... 153  
E
Easy Receive ................................................... 36  
ECM (Error Correction Mode).......................... 3  
Energy Star Compliance ................................ 106  
Enlarged Copies............................................... 47  
Entering Text ................................................... 29  
Erasing Messages ............................................ 83  
Error Messages .............................................. 114  
Extension Cord .............................................. 109  
Extension Telephone .................... 33, 35, 36, 39  
External Telephone .......................................... 20  
External Telephone Answering Device (TAD).. 18  
External Two-Line Telephone ......................... 16  
C
Call Back Message .............................. 30, 56, 57  
Caller ID Signal ............................................. 118  
CALL PICKUP ............................................... 45  
Call Reservation ........................................ 56, 57  
Call Waiting Caller ID ..................................... 46  
Caller ID .............................................. 45, 46, 82  
Canceling a Job.......................................... 42, 60  
Chain Dialing....................................... 59, 64, 65  
Cleaning................................................. 122, 123  
Connecting........................... 3, 13, 14, 18, 19, 20  
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I N D E X  
150  
F
L
F/T (Fax/Tel) Mode ........................... 33, 34, 118  
F/T (Fax/Tel) Ring Time...................... 33, 35, 39  
F/T OGM ......................................................... 36  
Fax Forwarding.............................. 71, 73, 86, 89  
FAX ONLY Mode ........................................... 33  
Fax Receive Code .......................... 20, 36, 39, 40  
Fax Redial........................................................ 50  
Fax Storage ...................................................... 73  
Fax Tones and Handshake ................................. 2  
Fax-Back System ..................................... 63, 113  
FAX/TEL Mode........... 3, 33, 34, 35, 39, 43, 118  
FCC Notices .................................. 105, 106, 107  
Fine Resolution........................................ 55, 119  
Flexible memory settings ................................ 79  
Function Mode................................................. 21  
Function Selection Table ................................. 22  
Loading Paper.................................................. 13  
M
Maintenance .................................................. 122  
Manual Dialing ................................................ 67  
Manual Mode....................................... 33, 44, 88  
Manual Transmission....................................... 50  
Maximum Message Time .......................... 84, 95  
Memory ..................................................... 69, 79  
Memory Storage .............................................. 32  
Message Center Mode ............................... 79, 82  
Message Center Pro ......................................... 93  
Message Storage ........................................ 79, 80  
MSG CTR OGM ............................................. 81  
Multi-Function Link (For MFC 970MC)  
........................................................... 125, 131  
Multi-Function Link (Option) ....................... 141  
Multi-Line Connections................................... 17  
Multiple Resolution ......................................... 59  
G
Gray Scale ..................................................... 143  
Groups ............................................................. 66  
N
H
Next-Fax Reservation ...................................... 59  
Handset Volume ............................................... 31  
HELP ........................................... 1, 21, 113, 114  
Hold ................................................................. 68  
O
OGM (Outgoing Message) ................ 81, 99, 100  
On-Screen Programming ................................. 21  
One Touch List .............................................. 103  
One-Touch Dialing .... 50, 63, 64, 65, 68, 69, 117  
OUT-OF-AREA............................................... 44  
Overseas Mode ................................................ 55  
I
ICM Recording Monitor.................................. 85  
Inserting Spaces............................................... 29  
Installation ......................................................... 7  
Interrupting ................................................ 42, 61  
P
J
Packing and Shipping .................................... 121  
Packing List ....................................................... 8  
Paging .................................................. 71, 72, 73  
Paper Size .................................................. 37, 38  
Password .......................................................... 96  
Jacks .................................................... 15, 16, 17  
Jam................................... 49, 114, 115, 116, 117  
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I N D E X  
151  
Pause .................................................... 63, 64, 69  
PBXs .......................................................... 17, 18  
Personal Mailbox ................................. 84, 93, 96  
Personal Mailbox Memo ................................. 98  
Personal Mailbox Remote Retrieval .......... 98, 99  
Photo Resolution ....................................... 47, 55  
PIN............................................................. 72, 87  
Playing messages ............................................. 82  
Polling........................................................ 40, 60  
Power ................. 9, 14, 27, 32, 64, 108, 109, 110  
Printing .............................. 40, 53, 103, 104, 109  
PRIVATE CALL .............................................. 45  
Specifications................................................. 143  
Speed Dial ........................................... 46, 64, 65  
Stack ................................................................ 47  
Standard Resolution ........................................ 55  
Station ID ........................... 2, 28, 29, 30, 51, 57  
Super Fine Resolution ..................................... 55  
T
Telephone Answer Code.................................. 39  
Telephone Answering Device  
(TAD) ......................... 3, 16, 18, 19, 20, 33, 36  
Telephone Index ...................................... 69, 104  
Telephone Wall Outlets.................................... 15  
Test Sheet Procedure ......................................... 2  
Toll Saver ......................................................... 85  
Tone/Pulse ............................................... 27, 119  
Trademarks .................................................... 112  
Transmission Verification Report .......... 103, 120  
Troubleshooting ............................................. 113  
Two-Line Phone System............................ 15, 16  
Two-Line Telephone Answering Device  
Q
Quick Scan ...................................................... 56  
R
Recording Memo ............................................. 85  
Redial............................................ 50, 57, 59, 61  
Reduction................................................... 37, 38  
Remote Access Code ........................... 73, 74, 88  
Remote Code ............................................. 39, 40  
Remote Commands ................................... 74, 89  
Remote Retrieval ............................................. 74  
Reports........................................................... 103  
Resolution .............................. 47, 50, 55, 59, 119  
Ring Delay ..................................... 19, 33, 35, 85  
Ring Volume .................................................... 31  
Roll Over Phone Lines .................................... 14  
(TAD) ........................................................... 16  
U
User Settings.................................................. 103  
V
Viewing Faxes (PC) ....................................... 138  
Viewing On-Line Documentation ................. 129  
Voice Calls ....................................................... 67  
Volume................................................. 30, 31, 82  
S
Safety Instructions ......................................... 109  
Scanning a Document .................................... 138  
Scroll................................................................ 21  
Sequential Polling............................................ 42  
Setting Up .......................................................... 7  
Sort .................................................................. 47  
Speaker Volume ............................................... 31  
Special Characters ........................................... 29  
W
Warranties ...................................................... 111  
Windows® 3.1 or 3.11 .................................... 126  
Windows® 95 ................................................. 126  
Windows® NT Workstation Version 4.0......... 126  
World Wide Web ............................................ 153  
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I N D E X  
152  
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B R O T H E R N U M B E R S  
153  
BrotherNumbers  
Fax-Back System  
Brother Customer Service has installed an easy-to-use Fax-Back System, so you  
can get instant answers to common technical questions and product information  
for all Brother products. This system is available 24 hours a day, 7 days a week.  
You can use the system to send faxes to any fax machine, not just the one from  
which you are calling.  
If you can’t resolve difficulty with your FAX/MFC using this manual, call our  
Fax-Back System, and follow the voice prompts to receive faxed instructions  
about using the system, and an index of Fax-Back subjects.  
USA:  
1-800-521-2846  
From within Canada: 1-800-681-9838  
The Brother Fax-Back System number (USA only) has been  
1
preprogrammed on One Touch key  
.
Brother on the World Wide Web  
You can find more information about Brother products, from product specification  
sheets to Frequently Asked Questions (FAQs), on the World Wide Web. Visit us at  
http://www.brother.com  
Brother Bulletin Board  
Brother’s Bulletin Board Numbers are  
USA:  
1-888-298-3616  
From within Canada: 1-514-685-2040  
For Customer Service  
USA:  
1-800-284-4329 (voice)  
1-908-575-8790 (fax)  
From within Canada: 1-800-853-6660 (voice)  
1-514-685-4898 (fax)  
From within Montreal: 1-514-685-6464 (voice)  
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O R D E R I N G A C C E S S O R I E S A N D S U P P L I E S  
154  
Ordering  
Accessories and  
Supplies  
For the best quality results use only genuine Brother accessories, available  
at most Brother retailers. If you cannot find the accessory you need and you  
have a Visa, MasterCard, Discover or American Express credit card, you can  
orderaccessories directly from Brother.  
USA:  
1-888-879-3232 (voice)  
1-800-947-1445 (fax)  
From within Canada: 1-800-668-2768 (voice)  
DESCRIPTION  
ITEM  
Thermal Printing Cartridge  
1-PK Refill Roll (For Canada Only)  
2-PK Refill Rolls  
PC301  
PC300RF  
PC302RF  
PC304RF  
4-PK Refill Rolls  
Telephone Line Cord  
Tell the Brother Representative  
your Model number so you get  
the appropriate color.  
Telephone Handset  
Tell the Brother Representative  
your Model number so you get  
the appropriate color.  
Handset Curled Cord  
Tell the Brother Representative  
your Model number so you get  
the appropriate color.  
Paper Wire Extension  
Document Support  
Paper Support  
UF5607000  
UF9869001  
UF9987001  
UF9927001  
Owner’s Manual  
Multi-Function Link/Missing Link Option PCI-1  
for FAX 750, FAX 770 and FAX 870MC  
* For MFC 970MC only, Multi-Function MFL2D31  
Link Option on FloppyDisks, (Includes (Floppy Disk for Windows® 3.1X)  
MFL Pro and Paper Port Only)  
MFL2D95  
(Floppy Disk for Windows® 95)  
*Software on floppy disks for the MFC 970MC is not available for Windows NT®  
Workstation Version 4.0.  
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BROTHER INTERNATIONAL CORPORATION  
100 SOMERSET CORPORATE BOULEVARD  
P.O. BOX 6911  
BRIDGEWATER, NJ 08807-0911 USA  
BROTHER INTERNATIONAL CORPORATION  
(CANADA) LTD.  
1 RUE HÔTEL DE VILLE,  
DOLLARD-DES-ORMEAUX, QC, CANADA H9B  
3H6  
Visit us on the World Wide Web  
http://www.brother.com  
These machines are made for use in the USA or CANADA only. We can not recommend  
using them overseas because it may violate the Telecommunications Regulations of that  
country and the power requirements of your fax machine may not be compatible with the  
power available in foreign countries. Using USA or CANADA models overseas is at your  
own risk and will void your warranty.  
UU00520013  
PRINTED IN MALAYSIA  
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