Brother Cordless Telephone BCL D20 User Manual

USER’S GUIDE  
DECT™  
Handset  
BCL-D20  
Version B  
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Approval Information and Compilation and  
Publication Notice  
THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE  
FITTED WITH THE APPROPRIATE CONNECTOR.  
APPROVAL INFORMATION  
Brother advises that this product may not function correctly in a country other than where it was  
originally purchased, and does not offer any warranty in the event that this product is used on  
public telecommunication lines in another country.  
Compilation and Publication Notice  
Under the supervision of Brother Industries Ltd., this manual has been compiled and published,  
covering the latest product descriptions and specifications.  
The contents of this manual and the specifications of this product are subject to change without  
notice.  
Brother reserves the right to make changes without notice in the specifications and materials  
contained herein and shall not be responsible for any damages (including consequential) caused  
by reliance on the materials presented, including but not limited to typographical and other errors  
relating to the publication.  
i
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EC Declaration of Conformity under the R & TTE  
Directive  
ii  
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Table of Contents  
iii  
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iv  
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General Information  
1
1
1
Symbols and conventions  
used in the documentation  
Using the  
documentation  
1
1
The following symbols and conventions are  
used throughout the documentation.  
Thank you for buying a Brother machine!  
Reading the documentation will help you  
make the most of your cordless DECT™  
(Digital Enhanced Cordless  
Bold  
Bold typeface identifiesspecific  
keys on the control panel of the  
cordless handset or the  
Telecommunication) handset.  
machine (base unit).  
Italics  
Italicized typeface emphasizes  
an important point or refers you  
to a related topic.  
Courier Text in the Courier New font  
New  
identifies messages on the  
LCD of the cordless handset.  
Warnings tell you what to do to  
prevent possible personal injury.  
Cautions specify procedures you  
must follow or avoid to prevent  
possible damage to the cordless  
handset or other objects.  
Notes tell you how you should  
respond to a situation that may arise  
or give tips about how the operation  
works with other features.  
1
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Chapter 1  
Introduction  
1
Initial Setup  
1
The cordless handset offers several functions  
that can be used to enhance the calling  
features of your Brother machine.  
Your Brother machine can support up to 3  
optional cordless handsets for a total of 4  
cordless handsets. If you have purchased an  
optional cordless handset please follow the  
setup steps instructions below. For the  
cordless handset that was included with your  
machine please follow the setup steps  
instructions in the Quick Setup Guide.  
Redial:  
Allows you to choose one of the last 10  
numbers dialled for redialling. You can  
also store this number in the Phonebook.  
Store numbers:  
Connecting the battery  
charger cradle power cord  
You can store up to 100 names with each  
having a number available in the  
Phonebook.  
1
Transfer:  
a Plug the connector into the socket (1)  
and then hook the cable around its  
retaining clip (2) as shown in the  
diagram.  
Transfer calls between the cordless  
handset and the machine (base unit). If  
you have additional optional cordless  
handsets, you can also transfer a call to  
another cordless handset.  
Intercom:  
Use the intercom feature to make internal  
calls between the cordless handset and  
the machine (base unit). If you have  
additional optional cordless handsets, you  
can also make an intercom call to another  
cordless handset.  
1
2
b Plug the AC adapter into the electrical  
socket.  
Three-way conference call:  
Three-way conference call allows two  
users to speak with a third party from the  
machine (base unit) and the cordless  
handset at the same time.  
Caller ID:  
If you have a Caller ID subscriber service  
from your telephone company the  
incoming caller will be identified on the  
LCD display of the cordless handset. You  
can also store this number as a  
(Example for U.K.)  
Phonebook. This feature may not be  
available in some countries.  
2
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General Information  
d Charge the battery by leaving the  
cordless handset in the cradle for at  
least 12 hours before you use it.  
You can continue to set up the handset  
during this time.  
Installing the battery  
1
1
a Insert the connector (1) of the battery (2)  
in the direction shown below.  
2
1
b Place the battery in the position shown.  
c Install the battery cover by sliding it onto  
the back of the handset.  
Note  
Be careful that you do not catch the  
battery connector cord.  
3
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Chapter 1  
Setting your country  
1
Registering cordless  
handsets  
1
The first time you install the battery, you must  
set your country so that the cordless handset  
works correctly on local telecommunication  
lines.  
You can register up to 3 additional cordless  
handsets for a total of 4 cordless handsets to  
the machine (base unit).  
a Press Menu/OK.  
For non-Colour LCD model  
1
b Press a or b to choose your country.  
Press Menu/OK.  
a Press Menu, 0, 7 on the control panel of  
the machine (base unit).  
c Press 1 to confirm.  
b Press OK on the control panel of the  
machine (base unit).  
Note  
(For Asia)  
The machine (base unit) searches for  
the cordless handset.  
If you do not find your country, choose  
Othersin step b.  
c Press Menu/OK on the cordless  
handset.  
d Press a or b to choose Register HS.  
Press Menu/OK.  
e Press a or b to choose Base1, Base2,  
Base3or Base4.  
Press Menu/OK.  
Note  
• If you have already registered the handset  
to a base unit, make sure you choose a  
base unit number that is not being used.  
For example, if you register the handset to  
an additional base unit and you choose  
Base1, the base unit previously stored in  
Base1will be overwritten and the handset  
will no longer be connected to it.  
• Your machine (base unit) is already stored  
as Base1on the included handset.  
4
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General Information  
f Enter the registered 4-digit PIN number  
of the machine (base unit) (The factory  
setting is “0000”.) by pressing the dial  
pad on the control panel of the cordless  
handset.  
For Colour LCD model  
1
a Press Menu on the control panel of the  
1
machine (base unit).  
b Press a or b to choose  
Initial Setup.  
Press OK.  
Press Menu/OK.  
Note  
• If you hear three short beeps, the cordless  
handset did not register. Try to register the  
cordless handset again.  
• If you want to install another cordless  
handset, repeat steps b through f.  
• You can change the PIN number. (See  
• You may register GAP (Generic Access  
Profile) compatible DECT™ handsets to  
your machine (base unit). Follow steps a  
and b, then refer to your handset  
documentation to complete the  
registration. Functions are limited to  
making and receiving external calls. Some  
handsets may not work with your  
machine.  
c Press a or b to choose  
Register Handset.  
Press OK.  
d Press a or b to choose Register.  
Press OK.  
The machine (base unit) searches for  
the cordless handset.  
e Press Menu/OK on the cordless  
handset.  
f Press a or b to choose Register HS.  
Press Menu/OK.  
g Press a or b to choose Base1, Base2,  
Base3 or Base4.  
Press Menu/OK.  
g Press Stop/Exit on the control panel of  
the machine (base unit).  
Note  
• If you have already registered the handset  
to a base unit, make sure you choose a  
base unit number that is not being used.  
For example, if you register the handset to  
an additional base unit and you choose  
Base1, the base unit previously stored in  
Base1 will be overwritten and the handset  
will no longer be connected to it.  
• Your machine (base unit) is already stored  
as Base1 on the included handset.  
5
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Chapter 1  
h Enter the registered 4-digit PIN number  
of the machine (base unit) (The factory  
setting is “0000”.) by pressing the dial  
pad on the control panel of the cordless  
handset.  
Deregistering cordless  
handsets  
1
You can deregister your cordless handset.  
If you are using more than one cordless  
handset, deregistration will remove all  
handsets registered with the machine (base  
unit).  
Press Menu/OK.  
Note  
• If you hear three short beeps, the cordless  
handset did not register. Try to register the  
cordless handset again.  
• If you want to install another cordless  
handset, repeat steps d through h.  
• You can change the PIN number. (See  
• You may register GAP compatible  
DECT™ handsets to your machine (base  
unit). Follow steps a through d, then  
refer to your handset documentation to  
complete the registration. Functions are  
limited to making and receiving external  
calls. Some handsets may not work with  
your machine.  
For non-Colour LCD model  
1
a Press Menu, 0, 7 on the control panel of  
the machine (base unit).  
b Press Erase.  
Press 1 to confirm.  
c Press Stop/Exit.  
For Colour LCD model  
1
a Press Menu on the control panel of the  
machine (base unit).  
b Press a or b to choose  
Initial Setup.  
Press OK.  
i Press Stop/Exit on the control panel of  
the machine (base unit).  
c Press a or b to choose  
Register Handset.  
Press OK.  
d Press a or b to choose Terminate.  
Press OK.  
Press 1 to confirm.  
e Press Stop/Exit.  
6
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General Information  
Choosing a location  
1
Important safety  
instructions  
1
1
Choose a location where the temperature  
remains between 10° C and 35° C (50° F  
and 95° F).  
WARNING  
DO NOT put the cordless handset and  
cradle near heaters, air conditioners,  
water or chemicals.  
Use only the AC adapter and the cradle  
supplied with this cordless handset.  
DO NOT expose the cordless handset and  
cradle to direct sunlight, excessive heat,  
moisture, or dust.  
This product must be installed near an  
electrical socket that is easily accessible.  
DO NOT use the cordless handset near  
electro-medical equipment.  
Use only a genuine Brother rechargeable  
battery.  
We recommend at least 3 m (9.8 ft)  
between the machine (base unit) or  
cordless handset and possible sources of  
radio interference.  
DO NOT dispose of a used battery in a fire.  
It may explode.  
Corrosive fluid rarely leaks out. If it gets in  
your eyes wash them with water at once.  
Call a doctor if you are concerned.  
(MFC-885CW)  
3 m  
(9.8 ft)  
3 m  
(9.8 ft)  
DO NOT allow the battery to touch any  
conductive materials. It can cause a short  
circuit of the battery.  
Small metallic objects such as pins and  
staples may be attracted to the phone’s  
earpiece.  
CAUTION  
DO NOT take off the white plastic that  
covers the battery.  
7
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Chapter 1  
3
Headset socket  
Control panel overview  
1
You can connect an external headset with  
microphone (not included) to the cordless  
handset. To access the headset socket fold  
open the headset socket cover located on the  
left side of the cordless handset. You can  
connect any standard headsets that use a  
2.5 mm mini style plug.  
8
4
C (Clear)  
Press to back up a cursor and delete a letter.  
5
6
(Talk)  
Press to make or receive a phone call.  
Dial Pad  
1
Use these keys to dial a telephone number and  
as a keyboard for entering information into the  
cordless handset.  
The # key lets you temporarily switch the  
dialling mode during a telephone call from  
2
3
4
9
Pulse to Tone .  
10  
11  
12  
1
Not available in New Zealand  
7
(Speaker Phone)  
Lets you speak to another party without lifting  
the cordless handset.  
5
8
9
Charging LED  
Turns green when the cordless handset is  
being charged.  
6
7
R
Use this key to gain access to an outside line,  
or transfer a call to another extension when it is  
connected to a PBX.  
(For Asia and Oceania regions)  
Gaining access to an outside line is only  
available to users in Australia and New  
Zealand.  
13  
10 Menu keys:  
Volume keys  
1
2
LCD (liquid crystal display)  
d
c
Displays messages on the screen to help you  
set up and use your cordless handset.  
You can press these keys to adjust the ring,  
speaker or handset volume of the cordless  
handset.  
(Redial/Pause)  
Redials any of the last 10 numbers you called.  
It also lets you put a pause in Phonebook  
numbers.  
a  
Lets you look up numbers that are stored in  
the dialling memory.  
a or b  
Press to scroll through the menus and  
options.  
8
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General Information  
11 Menu/OK  
Lets you access the Menu to program or store  
LCD display indications  
1
your settings in the cordless handset.  
The LCD shows the current cordless handset  
status.  
1
12  
(Off)  
Press to hang up or cancel the current  
operation.  
13 Int (Mute/Intercom, Hold/Intercom)  
Puts the current phone call on hold. Also, press  
this key to speak on the intercom, to transfer an  
incoming call to the cordless handset or to  
make a three-way conference call.  
1 2  
3
4
1
Cordless status  
A four level indicator shows the current  
cordless handset signal strength.  
0
Max  
2
Speaker Phone  
Lets you see when you are speaking with the  
Speaker Phone.  
3
4
Ring volume status  
Lets you see when the ring volume is set to off.  
Battery status  
A four level indicator shows the available  
battery.  
0
Max  
9
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Telephone  
2
2
Answering calls  
2
Basic operation  
2
a Pick up the cordless handset from the  
Making a telephone call  
2
cradle to answer the call. If your  
cordless handset is not in the cradle you  
a Pick up the cordless handset.  
must press  
call.  
to answer the  
b Enter a number using the dial pad or  
choose a number stored in the dialling  
memory.  
b To end the call, press  
.
c Replace the cordless handset.  
When the machine (base unit) or the cordless  
handset rings, instead of lifting the cordless  
handset, and pressing  
also press on the cordless handset.  
Speak clearly toward the cordless handset.  
To end the call, press  
you can  
.
c Press  
d Speak clearly toward the microphone.  
e Press to hang up.  
.
If you have a bad connection, your caller  
might hear your voice echoed during the call.  
If you experience this problem, pick up the  
cordless handset and press  
handset.  
to use the  
f Replace the cordless handset.  
Note  
Note  
Even if it is a fax call when you answer, the  
machine (base unit) will receive the fax  
automatically. See Fax Detect in the  
User’s Guide.  
If you want to make a telephone call  
without lifting the cordless handset, press  
and enter a number using the dial pad.  
10  
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Telephone  
Mute (Hold)  
2
Call History/Redial  
2
If you want to put a call on hold, press the Int  
key. To release the call from hold press Int  
again. You can also transfer to the machine  
(base unit) or to another cordless handset if  
you have an additional optional cordless  
The last 10 numbers you called will be stored  
in the call history. You can choose one of  
these numbers to make a call, add it to the  
Phonebook, or delete it from the history.  
2
a Press  
.
You can also choose Call History  
by pressing Menu/OK.  
Tone or pulse  
(Not available in New Zealand)  
b Press a or b to choose the number and  
do one of the following:  
2
To make a call, press  
.
If you have a pulse dialling service, but need  
to send tone signals (for example, for  
telephone banking), follow the instructions  
below. If you have a Touch Tone service, you  
To store or delete the number, press  
Menu/OK and go to step c.  
c Do one of the following:  
If you want to store the number,  
press a or b to choose  
Add Phonebook.  
will not need this feature to send tone signals.  
a Pick up the cordless handset.  
Press Menu/OK.  
b Press  
.
c Press # on the control panel of your  
cordless handset. Any digits dialled after  
this will send tone signals.  
Press a or b to choose Delete.  
Press Menu/OK.  
When you hang up, the cordless  
handset will return to the pulse dialling  
service.  
Press 1 to confirm.  
If you want to delete all the stored  
numbers, press a or b to choose  
All Delete.  
d Press  
.
Press Menu/OK.  
Press 1 to confirm.  
Search  
2
Caller ID history  
2
You can search for names you have stored in  
the Phonebook memory.  
This feature requires the Caller ID subscriber  
service offered by many local telephone  
companies. (See Caller ID in the User’s  
Guide.)  
a Pick up the cordless handset.  
b Press a ( ) and do one of the  
following:  
The last 30 numbers you received will be  
stored in the Caller ID history. You can  
choose one of these numbers to make a call,  
add it to the Phonebook, or delete it from the  
history.  
Press a or b to choose the name  
you want to call.  
Use the dial pad to enter the first  
letter of the name, and then  
press a or b to choose the name  
you want to call.  
a Press Menu/OK.  
11  
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Chapter 2  
b Press a or b to choose  
Caller ID hist..  
Press Menu/OK.  
Storing numbers for  
easy dialling  
2
c Press a or b to choose the number and  
You can set up your cordless handset for  
easy dialling. When you choose a number  
stored in the dialling memory, the LCD shows  
the name, if you stored it, or the number.  
do one of the following:  
To make a call, press  
.
To store or delete the number, press  
Menu/OK and go to step d.  
Storing numbers  
2
d Do one of the following:  
If you want to store the number,  
press a or b to choose  
Add Phonebook.  
You can store up to 100 locations with a  
name and a number. When you dial you will  
only have to press a few keys (For example:  
Press Menu/OK.  
Press a or b to choose Delete.  
Press Menu/OK.  
a ( ), a or b and  
a Press Menu/OK.  
).  
Press 1 to confirm.  
b Press a or b to choose Phonebook.  
Press Menu/OK.  
If you want to delete all the stored  
numbers, press a or b to choose  
All Delete.  
c Press a or b to choose Add.  
Press Menu/OK.  
Press Menu/OK.  
Press 1 to confirm.  
d Do one of the following:  
Enter the name (up to 16 characters)  
using the dial pad.  
Note  
This feature may not be available in some  
countries.  
Press Menu/OK.  
(To help you enter letters, see  
To store the number without a name,  
press Menu/OK.  
Pause  
2
When dialling manually, you can press  
insert a 3.5 second pause between numbers.  
If you are dialling overseas, you can press  
to  
e Enter the telephone number (up to 20  
digits).  
Press Menu/OK.  
as many times as needed to increase the  
length of the pause.  
f Do one of the following:  
To store another number, go to  
step c.  
To finish the setting, press  
.
12  
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Telephone  
d Press a or b to choose  
Add Phonebook.  
Storing numbers from Call  
History  
2
Press Menu/OK.  
You can also store numbers from the call  
history.  
e Do one of the following:  
Enter the name (up to 16 characters)  
using the dial pad.  
2
a Press  
.
Press Menu/OK.  
You can also choose Call History  
by pressing Menu/OK.  
(To help you enter letters, see  
To store the number without a name,  
press Menu/OK.  
b Press a or b to choose the number you  
want to store.  
Press Menu/OK.  
f Press Menu/OK to confirm the number.  
c Press a or b to choose  
Add Phonebook.  
Changing stored numbers  
2
Press Menu/OK.  
You can change a name or number that has  
already been stored.  
d Do one of the following:  
Enter the name (up to 16 characters)  
using the dial pad.  
a Press Menu/OK.  
Press Menu/OK.  
b Press a or b to choose Phonebook.  
Press Menu/OK.  
(To help you enter letters, see  
To store the number without a name,  
press Menu/OK.  
c Press a or b to choose Change.  
Press Menu/OK.  
e Press Menu/OK to confirm the number.  
d Press a or b to choose the name or  
number you want to change.  
Press Menu/OK.  
Storing numbers from the  
Caller ID history  
2
e Do one of the following:  
Enter the name (up to 16 characters)  
using the dial pad.  
If you have the Caller ID subscriber service  
from your telephone company you can also  
store Phonebook numbers from incoming  
calls in the Caller ID history. (See Caller ID in  
the machine’s User’s Guide.)  
Press Menu/OK.  
If you do not want to change the  
name, press Menu/OK.  
a Press Menu/OK.  
Note  
b Press a or b to choose  
Caller ID hist..  
Press Menu/OK.  
How to change the stored name or  
number:  
If you want to change a character, press  
d or c to position the cursor under the  
incorrect character, then press C.  
Re-enter the correct letter.  
c Press a or b to choose a number you  
want to store.  
Press Menu/OK.  
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Chapter 2  
f Do one of the following:  
Enter the new number.  
Press Menu/OK.  
Advanced operation  
2
You can transfer a call, make an intercom call  
or make a three-way conference call. If you  
have optional cordless handsets you must  
register each handset to the machine (base  
If you do not want to change the  
number, press Menu/OK.  
g Press  
.
handsets on page 4. The cordless handset  
that was included with your machine (base  
unit) is already registered as Handset 1.  
Deleting stored numbers  
2
You can delete a name or number that has  
already been stored.  
Base Unit  
Handset#1  
Machine  
Handset included with  
the machine  
a Press Menu/OK.  
b Press a or b to choose Phonebook.  
Press Menu/OK.  
Handset#2  
Handset#3  
Handset#4  
Optional cordless  
handset  
Optional cordless  
handset  
c Do one of the following:  
Press a or b to choose Delete.  
Press Menu/OK.  
Optional cordless  
handset  
If you want to delete all the stored  
numbers, press a or b to choose  
All Delete.  
Transferring a call at the end  
of a conversation  
Press Menu/OK.  
2
Press 1 to confirm and press  
.
d Press a or b to choose the name or  
number you want to delete.  
Press Menu/OK.  
From the machine (base unit)  
2
a When you finish speaking, press  
Mute/Intercom (Hold/Intercom).  
Press 1 to confirm.  
e Press  
.
b Press 1, 2, 3 or 4 on the dial pad for the  
handset you want to transfer to.  
c After you confirm the other person is on  
the line, hang up.  
Note  
If no one is on the line, press  
Mute/Intercom (Hold/Intercom) to  
release the call from hold.  
14  
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Telephone  
From the cordless handset  
2
Note  
If you have one or more optional cordless  
handsets, you can choose one of these  
handsets in step c.  
a Press Int when you finish speaking.  
b Press a or b to choose Base Unit.  
Press Menu/OK.  
2
c After you confirm the other person is on  
Making a three-way  
conference call  
the line, press  
.
2
Note  
During a call to or from an outside line you  
can add another person to the call to make a  
three way conference call.  
• If no one is on the line, press Int to release  
the call from hold.  
• If you have one or more optional cordless  
handsets, you can choose one of these  
handsets in step b.  
Calling the cordless handset from the  
machine (base unit)  
2
a During a call, press Mute/Intercom  
(Hold/Intercom).  
Using an intercom  
2
The intercom feature allows you to make  
internal calls between the cordless handset  
and the machine (base unit). If you have  
additional optional cordless handsets (4  
max.) you can also make an intercom call to  
another cordless handset.  
b Press 1, 2, 3 or 4 on the dial pad to add  
the handset you want to the call.  
c After you confirm the other person is on  
the line, press Mute/Intercom  
(Hold/Intercom).  
Calling the machine (base unit) from  
the cordless handset  
Making a call from the machine (base  
unit)  
2
2
a During a call, press Int.  
a Press Mute/Intercom (Hold/Intercom).  
b Press a or b to choose Base Unit.  
Press Menu/OK.  
b Press 1, 2, 3 or 4 on the dial pad for the  
handset you want to connect to.  
c After you confirm the other person is on  
the line, press Int.  
c After you finish speaking, hang up.  
Making a call from the cordless  
handset  
Note  
2
If you have one or more optional cordless  
handsets, you can choose one of these  
handsets in step b.  
a Pick up the cordless handset.  
b Press Int.  
c Press a or b to choose Base Unit.  
Press Menu/OK.  
d After you finish speaking, hang up.  
15  
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Chapter 2  
Choosing Base unit  
2
If you registered multiple base units into your  
cordless handset, you can choose which  
base unit you want to use. (See Registering  
a Press Menu/OK.  
b Press a or b to choose HSSettings.  
Press Menu/OK.  
c Press a or b to choose SelectBASE.  
Press Menu/OK.  
d Press a or b to choose Base1, Base2,  
Base3or Base4.  
Press Menu/OK.  
e Press  
.
Key Lock  
2
Key Lock lets you prevent unauthorized  
access to the cordless handset. While Key  
Lock is on, the handset will only be able to  
answer calls.  
Turning Key Lock on  
2
a Press Menu/OK, #.  
The LCD shows Keypad Locked.  
Turning Key Lock off  
2
a Press Menu/OK, #.  
16  
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Menu and Features  
3
3
On-screen  
programming  
Menu keys  
3
3
Access the menu.  
Your cordless handset is designed to be easy  
to use with LCD on-screen programming  
using the menu keys. User-friendly  
programming helps you take full advantage of  
all the menu selections your cordless handset  
has to offer.  
Go to the next menu level.  
Accept an option.  
3
Delete an incorrect letter when  
you need to enter text into the  
cordless handset.  
Go back to the previous menu  
level.  
Since your programming is done on the LCD,  
we have created step-by-step on-screen  
instructions to help you program your  
cordless handset. All you need to do is follow  
the instructions as they guide you through the  
menu selections and programming options.  
Scroll through the current menu  
level.  
Exit the menu.  
To access the menu mode:  
a Press Menu/OK.  
b Press a or b to choose an option.  
c Press Menu/OK when that option  
appears on the LCD.  
The LCD will then show the next option.  
d Press a or b to choose the option.  
e Press Menu/OK.  
When you finish setting an option, the  
LCD shows Accepted.  
Memory storage  
3
Even if your battery is discharged, you will not  
lose your menu settings because they are  
stored permanently. You may have to reset  
the date and time.  
17  
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Chapter 3  
Menu Table  
3
The menu table will help you understand the menu selections and options that are found in the  
cordless handset's programs. The factory settings are shown in Bold with an asterisk.  
Level1  
Level2  
Level3  
Options  
Descriptions  
Page  
Phonebook  
Add  
You can add, change or  
delete a number.  
12  
Change  
Delete  
All Delete  
Call History  
Delete  
You can choose a number  
from the call history and then  
make a phone call to it, add it  
to the Phonebook, or delete it.  
11  
11  
All Delete  
Add Phonebook  
Delete  
Caller ID  
hist.  
You can choose a number  
from the Caller ID history and  
then make a phone call to it,  
add it to the Phonebook, or  
delete it.  
All Delete  
Add Phonebook  
Modify Pin  
You can change the PIN  
number of the machine (base  
unit).  
24  
HS Settings  
Setup Ringer  
Beeper  
On*  
Adjusts the volume level of  
the beeper.  
21  
21  
Off  
Ringer  
Signal 1*  
You can choose a ring  
pattern.  
Pattern  
Signal 2  
Signal 3  
Signal 4  
Signal 5  
Melody 1  
Melody 2  
On*  
Auto Daylight  
(For Europe)  
Changes for daylight savings 22  
time automatically.  
Off  
Daylight Save  
On  
Changes for daylight saving  
time manually.  
22  
(For Asia and  
Oceania)  
Off  
LCD Contrast  
ooooooo  
oooooon  
ooooonn  
oooonnn*  
ooonnnn  
oonnnnn  
onnnnnn  
Adjusts the contrast of the  
LCD.  
22  
18  
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Menu and Features  
Level1  
Level2  
Level3  
Options  
Descriptions  
Page  
HS Settings  
Date&Time  
Puts the date and time on the 22  
LCD.  
(Continued)  
Select  
English*  
French  
Allows you to change the  
LCD language for your  
country.  
23  
Language  
German  
Dutch  
3
Italian  
Spanish  
Portuguese  
Norwegian  
Swedish  
Finnish  
Danish  
Base1*  
Base2  
Select BASE  
You can choose a base unit. 16  
Base3  
Base4  
HS Default  
Restores all settings to the  
factory default.  
24  
4
Register HS  
Base1  
Base2  
Base3  
Base4  
Registers the cordless  
handset into the machine  
(base unit).  
19  
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Chapter 3  
Special characters and symbols  
Entering Text  
3
Press l, # or 0, repeatedly until you see the  
special character or symbol you want.  
When you are storing a name or a number in  
the Phonebook memory, you may need to  
enter text into the cordless handset. Most  
number keys have three or four letters printed  
on them. The keys for 0, # and l do not have  
printed letters because they are used for  
special characters.  
Press l for  
(space) ! " # $ % & ' ( ) l  
+ , - . / m  
Press # for  
Press 0 for  
: ; < = > ? @ [ ] ^ _  
Ä Ë Ö Ü À Ç È É 0  
By pressing the relevant number key  
repeatedly, you can access the character you  
want.  
Press  
Key  
one  
time  
two  
times  
three  
times  
four  
times  
2
3
4
5
6
7
8
9
A
D
G
J
B
E
H
K
N
Q
U
X
C
F
I
2
3
4
5
6
S
8
Z
L
M
P
T
O
R
V
Y
W
Putting spaces  
To enter a space in a name, press c twice  
between characters.  
Making corrections  
If you entered an incorrect letter and want to  
change it, press d to move the cursor under  
the incorrect character, press C to delete, and  
then re-enter the correct character. You can  
also back up and insert letters.  
Repeating letters  
If you need to enter a letter that is on the  
same key as the letter before, press c to  
move the cursor to the right before you press  
the key again.  
20  
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Menu and Features  
Speaker Volume  
3
General setup  
3
You can choose a range of speaker volume  
levels, from High to Low.  
Ring Volume  
3
You can choose a range of ring volume  
levels, from High to Off.  
a Press  
.
b Press d or c  
.
a Press d or c  
to adjust the volume  
3
This setting will stay until you change it  
again.  
level.  
This setting will stay until you change it  
again.  
c Press  
.
Note  
Handset Volume  
3
• If you choose Off,  
LCD.  
will appear on the  
You can adjust the cordless handset volume  
any time you are talking on the telephone.  
• Even if you choose Off, the cordless  
handset will ring in the lowest volume level  
when you receive a transferred call.  
a Press d or c  
.
This setting will stay until you change it  
again.  
Beeper Volume  
3
Ringer Pattern  
3
When the beeper is on, the cordless handset  
will beep when you press a key.  
You can choose a ring pattern from five signal  
(regular ring patterns) or two types of  
melodies.  
a Press Menu/OK.  
b Press a or b to choose HS Settings.  
Press Menu/OK.  
a Press Menu/OK.  
c Press a or b to choose  
Setup Ringer.  
b Press a or b to choose HS Settings.  
Press Menu/OK.  
Press Menu/OK.  
c Press a or b to choose  
Setup Ringer.  
d Press a or b to choose Beeper.  
Press Menu/OK.  
Press Menu/OK.  
e Press a or b to choose Onor Off.  
Press Menu/OK.  
d Press a or b to choose  
Ringer Pattern.  
Press Menu/OK.  
f Press  
.
e Press a or b to choose Signal 1,  
Signal 2, Signal 3, Signal 4,  
Signal 5, Melody 1or Melody 2.  
Press Menu/OK.  
f Press  
.
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Chapter 3  
d Press a or b to choose Onor Off.  
Press Menu/OK.  
Melody name  
My Grandfather’s Clock  
Melody 1  
Melody 2  
e Press  
.
The Four Seasons Concerto  
No.1 “Spring”  
LCD Contrast  
3
Automatic Daylight Savings  
Time (For Europe)  
You can adjust the LCD contrast for a sharper  
and more vivid display. If you are having  
difficulty reading the LCD, try changing the  
contrast setting.  
3
You can set the cordless handset to change  
automatically for daylight savings time. It will  
reset itself forward one hour in the Spring and  
backward one hour in the Autumn. Make sure  
you have set the correct date and time in the  
Date&Timesetting.  
a Press Menu/OK.  
b Press a or b to choose HS Settings.  
Press Menu/OK.  
c Press a or b to choose  
LCD Contrast.  
a Press Menu/OK.  
Press Menu/OK.  
b Press a or b to choose HS Settings.  
Press Menu/OK.  
d Press d or c to adjust the contrast.  
Press Menu/OK.  
c Press a or b to choose  
Auto Daylight.  
e Press  
.
Press Menu/OK.  
d Press a or b to choose Onor Off.  
Press Menu/OK.  
Date and Time  
3
The cordless handset displays the date and  
time.  
e Press  
.
a Press Menu/OK.  
Daylight Savings Time (For  
Asia and Oceania)  
b Press a or b to choose HS Settings.  
Press Menu/OK.  
3
You can set the cordless handset to change  
for daylight savings time. It will reset itself  
forward one hour in the Spring and backward  
one hour in the Autumn. Make sure you have  
set the correct date and time in the  
Date&Timesetting.  
c Press a or b to choose Date&Time.  
Press Menu/OK.  
d Enter the two digits for the day on the  
dial pad.  
(e.g. Enter 0 1 for the first of the month.)  
e Enter the two digits for the month on the  
dial pad.  
a Press Menu/OK.  
(e.g. Enter 0 3 for March.)  
b Press a or b to choose HS Setting.  
Press Menu/OK.  
f Enter the last two digits of the year on  
the dial pad.  
c Press a or b to choose  
Daylight Save.  
Press Menu/OK.  
(e.g. Enter 0 8 for 2008.)  
Press Menu/OK.  
22  
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Menu and Features  
g Enter the time in 24-hour format on the  
dial pad.  
Echo Control  
3
Press Menu/OK.  
(e.g. Enter 1 5, 2 5 for 3:25 P.M.)  
Under some conditions you may experience  
an echo when using the cordless handset.  
You can reduce or remove the echo by  
choosing a level in the echo control setting  
from the control panel of the machine (base  
unit). It will take a moment for the level setting  
to change. During this time you cannot  
answer a call.  
h Press  
.
Choosing your language  
3
3
You can change the LCD language.  
a Press Menu/OK.  
For non-Colour LCD model  
3
b Press a or b to choose HS Settings.  
Press Menu/OK.  
a Press Menu, 1, 7 on the control panel of  
the machine (base unit).  
c Press a or b to choose  
Select Language.  
Press Menu/OK.  
b Press a or b to choose level1,  
level2, level3or level4.  
Press OK.  
d Press a or b to choose your language.  
Press Menu/OK.  
c Press Stop/Exit.  
For Colour LCD model  
3
e Press  
.
a Press Menu on the control panel of the  
machine (base unit).  
b Press a or b to choose  
General Setup.  
Press OK.  
c Press a or b to choose  
Echo Control.  
Press OK.  
d Do one of the following:  
(MFC-845CW)  
Press a or b to choose level1,  
level2, level3or level4.  
Press OK.  
(MFC-885CW)  
Press d or c to choose level1,  
level2, level3or level4.  
Press OK.  
e Press Stop/Exit.  
23  
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Chapter 3  
Modify PIN  
3
Restoring all the settings to  
factory settings  
3
You can change the PIN number of the  
machine (base unit). The factory setting is  
0000.  
You can reset all the settings you have  
changed to the factory settings, such as the  
phonebook memory, call history, Caller ID  
history and other settings.  
a Press Menu/OK.  
b Press a or b to choose Modify Pin.  
Press Menu/OK.  
a Press Menu/OK.  
b Press a or b to choose HS Settings.  
Press Menu/OK.  
c Enter a 4-digit number for the current  
PIN number.  
Press Menu/OK.  
c Press a or b to choose HS Default.  
Press Menu/OK.  
d Enter a 4-digit number for a new PIN  
number.  
Press 1 to confirm.  
Press Menu/OK.  
Press 1 to confirm.  
e Press  
.
Note  
Make sure that you make a note of your  
new PIN number and keep it in a safe  
place. If you forget or lose your PIN  
number please call your Brother dealer for  
service.  
24  
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Troubleshooting and Routine  
Maintenance  
4
4
Troubleshooting  
4
If you think there is a problem with your cordless handset, check the chart below and follow the  
troubleshooting tips.  
Most problems can be easily resolved by yourself. If you need additional help, the Brother  
Solutions Center offers latest FAQs and troubleshooting tips. Visit us at  
4
If you are having difficulty with your cordless handset  
4
Difficulties  
Suggestions  
The cordless handset does not  
operate.  
Check that the battery is charged properly. (See Charging the  
Dialling or receiving does not work. Check phone line connection of the machine (base unit).  
Check that the machine (base unit) is plugged in. For dialling feature, check that  
the machine (base unit) is not in Power Save Mode.  
Check that the battery is charged properly. (See Charging the  
Move closer to the machine (base unit). The cordless handset may be too far away  
from the machine (base unit).  
If you have registered the handset to more than one machine (base unit), check  
that you have chosen the correct machine (base unit) from the handset menu.  
Bad phone line connection  
Make sure that there are no possible sources of radio interference between the  
machine (base unit) and the cordless handset.  
Move closer to the machine (base unit). The cordless handset may be too far away  
from the machine (base unit).  
During the conversation, try adjusting the angle of the antenna on the right of the  
machine (base unit) to improve reception.  
Move away from walls.  
The battery does not charge.  
Check that the battery is installed properly in the cordless handset. (See  
Check that the cordless handset is placed properly in the cradle and LED turns  
Clean the charge contacts for both cordless handset and the cradle. (See  
The battery performance is still  
poor after recharging.  
It is time to replace the battery. (See Replacing the battery on page 28.)  
The cordless handset beeps during Move closer to the machine (base unit). The cordless handset may be too far away  
a call.  
from the machine (base unit).  
Your battery may be discharged. If you want to continue the call, transfer the call  
to the machine (base unit) and use the Speaker Phone key to answer. (See  
25  
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Chapter 4  
Difficulties  
Suggestions  
You cannot make an internal call.  
The cordless handset or the machine (base unit) you want to call to may be  
making an internal call or an outside call. Wait until the line is free.  
If you have more than one machine (base unit), check that your handset is  
registered to the correct machine (base unit).  
You cannot register an optional  
cordless handset.  
Check that both the cordless handset and the machine (base unit) are in standby  
mode.  
Error messages  
4
As with any sophisticated office product, errors may occur. If this happens, your cordless handset  
identifies the error and shows an error message. The most common error messages are shown  
below.  
You can correct most errors by yourself. If you need more help, the Brother Solutions Center offers  
latest FAQs and troubleshooting tips.  
Error Message  
Cause  
Action  
Base Unit in  
use  
The machine (base unit) is being  
used for intercom calling.  
Wait until the line is free.  
The machine (base unit) is being  
set up for cordless handset  
registration.  
Wait until the registration is finished.  
The machine (base unit) is being  
used for TAD functions such as  
OGM recording or ICM playing.  
Wait until machine (base unit) is back in standby  
mode.  
Cannot  
register  
handset  
Handset registering was  
unsuccessful.  
Try to register the cordless handset again. (See  
Line in use  
Another person is on the phone  
with machine’s (base unit) speaker  
phone or other cordless handset.  
Wait until the line is free.  
Wait until the line is free.  
The machine (base unit) is  
receiving faxes.  
Low Battery  
Put handset  
on cradle  
The battery of the cordless handset Charge the battery. (See Charging the  
is discharged.  
No Caller ID  
There is no incoming call history.  
You have not received any calls,  
If you want to use the Caller ID feature call your  
telephone company. (See Caller ID in the User’s  
you have not activated the Caller ID Guide.)  
feature on your machine (base  
unit), or you have not subscribed to  
the Caller ID service from your  
telephone company.  
26  
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Troubleshooting and Routine Maintenance  
Error Message  
Cause  
Action  
Searching for The cordless handset is too far  
Move the cordless handset closer to the  
Base Unit  
away from the machine (base unit). machine (base unit).  
Your machine (base unit) is not  
plugged in.  
Make sure that the machine (base unit) is  
plugged in.  
(Base Unit  
not detected)  
You have not registered the  
cordless handset.  
Register the cordless handset. (See Registering  
The antenna on the right of the  
machine (base unit) is in the down  
position.  
Make sure the antenna is in the up position.  
4
c Place the cordless handset in the cradle  
Routine maintenance  
4
with the dial pad facing forward.  
Charging the battery  
4
If the battery charge level is getting low, you  
should charge the battery. You can see the  
battery charge level indicator at the bottom  
right of the LCD.  
a Plug the connector into the socket (1)  
and then hook the cable around its  
retaining clip (2) as shown in the  
diagram.  
1
2
b Plug the AC adapter into the electrical  
socket.  
(Example for U.K.)  
27  
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Chapter 4  
Cleaning  
4
Replacing the battery  
4
Clean the outside of the cordless handset  
with a soft cloth. You should also clean the  
charge contacts once a month. If the charge  
contacts are not clean, the battery may not  
charge properly.  
If the battery charge level indicator empties  
very quickly after recharging make sure that  
you have charged the battery correctly. If the  
battery performance is still poor, it is time to  
replace it.  
CAUTION  
WARNING  
Use neutral detergents. Cleaning with  
volatile liquids such as thinner or benzine  
will damage the outside surface of the  
cordless handset.  
Use a genuine Brother rechargeable  
battery (BCL-BT20). If not, it may cause  
damage or personal injury.  
DO NOT use cleaning materials that  
contain ammonia.  
CAUTION  
DO NOT take off the white plastic that  
covers the battery.  
DO NOT use isopropyl alcohol to remove  
dirt from the control panel. It may crack the  
panel.  
a Press the area indicated (1) on the  
battery cover (2) and slide it off the  
cordless handset.  
Clean the charge contacts as follows:  
4
a Unplug the cradle from the electrical  
socket.  
2
b Clean the charge contacts (1) for both  
the cordless handset and the cradle with  
a cotton swab.  
1
1
b Remove the old battery and pull out the  
connector.  
c Insert the connector (1) of the new  
battery (2) in the direction shown below.  
2
1
28  
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Troubleshooting and Routine Maintenance  
d Place the battery in the position shown.  
4
e Install the battery cover by sliding it onto  
the back of the handset.  
Note  
• After replacement, you should set the date  
and time.  
• Be sure to dispose of the expired battery  
as directed by local regulations for the  
disposal of nickel metal hydride battery.  
29  
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Specifications  
5
5
General  
5
Cordless handset  
5
Frequency  
1.9 GHz  
Standard  
DECT™  
Multi Handset Capability  
Dimensions  
Up to 4 handsets  
154 mm  
(6.06 in.)  
49.6 mm  
(1.95 in.)  
31.6 mm  
(1.24 in.)  
Weight (including battery) 149 g (5.26 oz)  
LCD (liquid crystal display) 16-Digit, 3-Line (+1-Line for Pict), Backlit (Orange)  
Charge Indicator  
Full Charge Time  
While in Use (TALK)  
Yes (LED)  
12 hours  
10 hours  
While Not in Use (Standby) 200 hours  
Battery  
5
Type  
BCL-BT20  
Rating  
Ni-MH 3.6 V 730 mAh  
30  
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Specifications  
Battery charger cradle  
5
Dimensions  
67 mm  
(2.64 in.)  
85 mm (3.35 in.)  
69 mm (2.72 in.)  
Weight  
71.6 g (2.53 oz)  
Charging:  
5
Power Consumption  
(during charge)  
Average 2 W  
AC adapter  
5
Type  
BCL-ADB (For U.K., Singapore, Hong Kong and Malaysia)  
BCL-ADOCE (For Australia and New Zealand)  
BCL-ADC (For others)  
Input  
AC 220 to 240 V 50/60 Hz  
Output  
DC 11.0 V  
Basic Features  
5
Tel-Index  
Up to 100 numbers with names  
Redial  
Yes  
Melody ringer patterns  
2 Way Intercom  
Talk Time display  
Yes (2 melodies, 5 signals)  
Handset-to-Handset and Handset-to-Base Unit  
Yes  
31  
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Index  
6
B
P
Battery  
Phonebook  
from caller ID history ......................... 13  
PIN  
C
Control panel overview ..............................8  
Programming your cordless handset ....... 17  
D
R
Dialling  
S
E
T
Error messages on LCD ..........................26  
three-way conference call ................2, 15  
error messages on LCD ....................... 26  
if you are having difficulty ..................... 25  
H
HELP  
L
LCD (liquid crystal display) ................. 9, 17  
V
Volume, setting  
M
32  
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EU Directive 2002/96/EC and EN50419  
European Union only  
This equipment is marked with the above recycling symbol. It means that at the end of the life of  
the equipment you must dispose of it separately at an appropriate collection point and not place  
it in the normal domestic unsorted waste stream. This will benefit the environment for all.  
(European Union only)  
Trademark  
The Brother logo is a registered trademark of Brother Industries, Ltd.  
Brother is a registered trademark of Brother Industries, Ltd.  
DECT is a trademark of ETSI.  
© 2007 Brother Industries, Ltd. All rights reserved.  
All other brand and product names mentioned in this User's Guide are registered  
trademarks of their respective companies.  
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This machine is approved for use in the country of purchase only. Local Brother companies or their  
dealers will only support machines purchased in their own countries.  
UK/IRE/OCE/ASA  
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