Brother All in One Printer MFC L8600CDW User Manual

Basic User’s Guide  
MFC-L8600CDW  
MFC-L8850CDW  
MFC-L9550CDW  
Not all models are available in all countries.  
In USA: Visit the Brother Solutions Center at  
http://solutions.brother.com/ and click Manuals on  
your model’s page to download other manuals.  
Version 0  
USA/CAN  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Brother numbers  
IMPORTANT  
For technical help, you must call the country where you bought the machine. Calls must be  
made from within that country.  
Register your product  
By registering your product with Brother International Corporation, you will be recorded as the  
original owner of the product. Your registration with Brother:  
may serve as confirmation of the purchase date of your product should you lose your receipt;  
may support an insurance claim by you in the event of product loss covered by insurance; and,  
will help us notify you of enhancements to your product and special offers.  
Complete and fax the Brother Warranty Registration and Test Sheet or, for your convenience and  
most efficient way to register your new product, register on-line at  
FAQs (frequently asked questions)  
The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function  
Center needs. You can download the latest software and utilities and read FAQs and  
troubleshooting tips to learn how to get the most from your Brother product.  
NOTE  
You can check here for Brother driver updates.  
To keep your machine’s performance up to date, check here for the latest firmware upgrade.  
i
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
For Customer Service  
In USA:  
http://www.brother-usa.com/support (Self-Service/Email/Chat)  
1-877-BROTHER (1-877-276-8437)  
1-901-379-1215 (assistance via fax)  
1-877-268-9575 (test your fax sending and fax receiving operations)  
In Canada:  
(Self-Service Videos/Email/Chat/Facebook/Twitter Help)  
Service Center Locator (USA only)  
For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437)  
Service Center Locations (Canada only)  
For the location of a Brother authorized service center, visit http://www.brother.ca/support.  
Ordering supplies  
For best quality results use only genuine Brother accessories, which are available at most Brother  
retailers. If you cannot find the supply you need and you have a Visa, MasterCard, Discover, or  
American Express credit card, or PayPal account, you can order directly from Brother. Visit us  
online for a complete selection of the Brother accessories and supplies that are available for  
purchase.  
NOTE  
In Canada, only Visa and MasterCard are accepted.  
In USA:  
1-877-552-MALL (1-877-552-6255)  
1-800-947-1445 (assistance via fax)  
In Canada:  
ii  
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
Order information  
Description  
Item  
TN-331BK (Approx. 2,500 pages)  
TN-336BK (Approx. 4,000 pages)  
TN-339BK (Approx. 6,000 pages)  
Toner Cartridge <Black>  
Toner Cartridge <Cyan>  
Toner Cartridge <Magenta>  
Toner Cartridge <Yellow>  
TN-331C (Approx. 1,500 pages)  
TN-336C (Approx. 3500 pages)  
TN-339C (Approx. 6,000 pages)  
TN-331M (Approx. 1,500 pages)  
TN-336M (Approx. 3,500 pages)  
TN-339M (Approx. 6,000 pages)  
TN-331Y (Approx. 1,500 pages)  
TN-336Y (Approx. 3,500 pages)  
TN-339Y (Approx. 6,000 pages)  
Drum Unit  
DR-331CL (Approx. 25,000 pages)  
Belt Unit  
BU-320CL (Approx. 20,000 pages  
WT-320CL (Approx. 50,000 pages)  
/ 50,000 pages  
)
Waste Toner Box  
Paper Tray #2 (Option)  
LT-320CL (MFC-L8600CDW and MFC-L8850CDW)  
LT-325CL (MFC-L9550CDW)  
Telephone Line Cord  
Basic User's Guide  
LG3077001  
LEN137001 (English for USA and Canada)  
LEN137002 (French for Canada)  
LEN138001 (English for USA and Canada)  
LEN138002 (French for Canada)  
Quick Setup Guide  
1
Letter or A4 size single-sided pages.  
2
Approximate cartridge yield is declared in accordance with ISO/IEC 19798.  
Standard toner cartridge  
3
4
5
6
7
8
High yield toner cartridge  
Super High yield toner cartridge  
5 pages per job  
1 page per job  
Drum life is approximate and may vary by type of use.  
iii  
Download from Www.Somanuals.com. All Manuals Search And Download.  
               
Notice - Disclaimer of Warranties  
(USA and Canada)  
BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR  
AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR  
IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF  
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE  
SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE  
ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE  
SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS  
OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE  
SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT  
PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE  
ABOVE EXCLUSION MAY NOT APPLY TO YOU.  
IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR ANY  
CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR  
LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS  
INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE  
SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF  
SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN  
CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR  
CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY  
TO YOU. IN ANY EVENT BROTHER’S LICENSOR’S LIABILITY TO YOU FOR ACTUAL  
DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE  
ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT  
LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.  
Compilation and Publication Notice  
Under the supervision of Brother Industries Ltd., this manual has been compiled and published,  
covering the latest product descriptions and specifications.  
The contents of this manual and the specifications of this product are subject to change without  
notice.  
Brother reserves the right to make changes without notice in the specifications and materials  
contained herein and shall not be responsible for any damages (including consequential) caused  
by reliance on the materials presented, including but not limited to typographical and other errors  
relating to the publication.  
iv  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
User’s Guides and where do I find them?  
Which Guide?  
What’s in it?  
Where is it?  
Printed / In the Box  
Product Safety  
Guide  
Read this Guide first. Read the Safety  
Instructions before you set up your machine.  
See this Guide for trademarks and legal  
limitations.  
Quick Setup Guide  
Basic User's Guide  
Follow the instructions for setting up your  
machine and installing the drivers and  
software for the operating system and  
connection type you are using.  
Printed / In the Box  
Learn the basic Fax, Copy, Scan and Direct Printed / In the Box  
Print operations and how to replace  
supplies. See troubleshooting tips.  
Advanced User's  
Guide  
Learn more advanced operations: Fax,  
Copy, security features, printing reports and PDF file / Brother Solutions  
performing routine maintenance.  
For USA:  
Center  
For Other Countries:  
®
(Windows )  
PDF file / CD-ROM / In the Box  
(Macintosh)  
PDF file / Brother Solutions  
Center  
Software and  
Network User's  
Guide  
This Guide provides instructions for  
Scanning, Printing, PC-FAX and other  
operations that can be performed by  
connecting your Brother machine to a  
computer. You can also find useful  
information about using the Brother  
ControlCenter utility, using your machine in  
a network environment, and frequently used  
terms.  
For USA:  
HTML file / Brother Solutions  
Center  
For Other Countries:  
®
(Windows )  
HTML file / CD-ROM / In the Box  
(Macintosh)  
HTML file / Brother Solutions  
Center  
Google Cloud Print  
Guide  
This Guide provides information about how PDF file / Brother Solutions  
to configure your Brother machine to a  
Google account and use Google Cloud  
Print™ services for printing over the  
Internet.  
Center  
Mobile Print/Scan  
Guide for Brother  
iPrint&Scan  
This Guide provides useful information  
about printing from your mobile device and  
scanning from your Brother machine to your  
PDF file / Brother Solutions  
Center  
®
mobile device when connected on a Wi-Fi  
network.  
Web Connect Guide  
This Guide provides information about how PDF file / Brother Solutions  
to configure and use your Brother machine  
to scan, load and view images and files on  
certain websites that provide these services.  
Center  
1
v
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Table of Contents  
(Basic User’s Guide)  
vi  
Download from Www.Somanuals.com. All Manuals Search And Download.  
vii  
Download from Www.Somanuals.com. All Manuals Search And Download.  
10  
Printing from a USB flash drive or digital camera  
supporting mass storage  
67  
Printing directly from the USB flash drive or digital camera supporting mass  
storage..............................................................................................................68  
viii  
Download from Www.Somanuals.com. All Manuals Search And Download.  
ix  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Table of Contents  
(Advanced User’s Guide)  
You can view the Advanced User's Guide:  
In USA:  
Brother Solutions Center at http://solutions.brother.com/  
®
In Other Countries:  
(Windows )CD-ROM / In the Box  
(Macintosh)Brother Solutions Center at http://solutions.brother.com/  
The Advanced User’s Guide explains the following features and operations.  
1
General Setup  
6
Printing reports  
Memory storage  
Set tone or pulse dialing mode  
(Canada only)  
Fax reports  
Reports  
Volume settings  
7
Making copies  
Automatic Daylight Saving Time  
Set the Time Zone  
Ecology features  
Copy settings  
Quiet mode feature  
Touchscreen  
Dial Prefix  
A
Routine maintenance  
Cleaning and checking the machine  
Replacing periodic maintenance  
parts  
2
Security features  
Packing and shipping the machine  
Secure Function Lock 3.0  
Active Directory Authentication  
IPSec  
B
Options  
Options  
Setting Lock  
Optional paper tray (For  
MFC-L8600CDW and  
MFC-L8850CDW (LT-320CL)) (For  
MFC-L9550CDW (LT-325CL))  
Memory board  
Restricting dialing  
3
4
Sending a fax  
Additional sending options  
Additional sending operations  
C
Glossary  
Index  
Receiving a fax  
D
Memory Receive Options  
Remote retrieval  
Additional receiving operations  
5
Dialing and storing numbers  
Telephone line services  
Additional dialing operations  
Additional ways to store numbers  
x
Download from Www.Somanuals.com. All Manuals Search And Download.  
General information  
1
1
1
Using the  
documentation  
Bold  
Bold style identifies the dial pad  
numbers of the Touchpanel or  
on the computer screen.  
1
Thank you for buying a Brother machine!  
Reading the documentation will help you  
make the most of your machine.  
Italics  
Italicized style emphasizes an  
important point or refers you to  
a related topic.  
Courier Courier New font identifies the  
New  
messages shown on the  
Touchscreen of the machine.  
Symbols and conventions  
used in the documentation  
1
Follow all warnings and instructions marked  
on the product.  
The following symbols and conventions are  
used throughout the documentation.  
NOTE  
WARNING  
WARNING indicates a potentially hazardous  
situation which, if not avoided, could result in  
death or serious injuries.  
Most of the illustrations in this User’s  
Guide show the MFC-L8850CDW.  
IMPORTANT  
IMPORTANT indicates a potentially  
hazardous situation which, if not avoided,  
may result in damage to property or loss of  
product functionality.  
NOTE  
Notes tell you how you should respond to a  
situation that may arise or give tips about how  
the current operation works with other  
features.  
Electrical Hazard icons alert you to a  
possible electrical shock.  
Fire Hazard icons alert you to the  
possibility of fire.  
Hot Surface icons warn you not to  
touch machine parts that are hot.  
Prohibition icons indicate actions  
that must not be performed.  
1
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
Chapter 1  
®
Accessing Brother Utilities (Windows )  
1
Brother Utilities  
is an application launcher that offers convenient access to all Brother  
applications installed on your device.  
®
®
®
a (Windows 7 / Windows Vista / Windows XP)  
Click  
(Start) menu, select All Programs > Brother >  
Brother Utilities  
®
(Windows 8)  
Tap or click  
(Brother Utilities) either on the Start screen or the desktop.  
®
(Windows 8.1)  
Move your mouse to the lower left corner of the Start screen and click  
(if you are using  
a touch-based device, swipe up from the bottom of the Start screen to bring up the Apps  
screen). When the Apps screen appears, tap or click  
b Select your machine.  
(Brother Utilities).  
c Choose the operation you want to use.  
2
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
General information  
If you have not installed the software, you can  
find the documentation on the CD-ROM by  
following these steps:  
Accessing the  
Advanced User's  
Guide, and Software  
and Network User's  
Guide  
1
a Turn on your computer. Insert the  
CD-ROM into your CD-ROM drive.  
NOTE  
1
If the Brother screen does not appear, go  
to Computer (My Computer).  
This Basic User's Guide does not contain all  
the information about the machine such as  
how to use the advanced features for Fax,  
Copy, Printer, Scanner, PC-FAX and  
®
(Windows 8: Click  
(File Explorer)  
on the taskbar, and then go to Computer  
(This PC).) Double-click the CD-ROM  
icon, and then double-click start.exe.  
Network. When you are ready to learn  
detailed information about these operations,  
read the Advanced User's Guide and  
Software and Network User's Guide that  
b If the model name screen appears, click  
your model name.  
® 1  
are on the CD-ROM (Windows ) or Brother  
Solutions Center(Macintosh).  
c If the language screen appears, click  
your language. The CD-ROM Top Menu  
appears.  
1
In USA: You can find the Advanced User's Guide,  
and Software and Network User's Guide on the  
Brother Solutions Center at  
Viewing Documentation  
1
Viewing Documentation (Windows®)  
1
®
®
(Windows 7 / Windows Vista /  
®
Windows XP)  
To view the documentation, from  
(Start)  
menu, select All Programs > Brother >  
d Click User's Guides.  
In USA: The Manuals Download screen  
appears.  
Brother Utilities. Click the drop-down  
list and select your model name (if not already  
selected). Click Support in the left navigation  
bar, and then click User's Guides.  
e If the country screen appears, select  
your country. After the list of User’s  
Guides appears, select the Guide you  
want.  
®
(Windows 8)  
Click  
(Brother Utilities), and then click  
the drop-down list and select your model  
name (if not already selected). Click Support  
in the left navigation bar, and then click  
User's Guides.  
3
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
Chapter 1  
Viewing Documentation (Macintosh)  
1
How to find Scanning instructions  
1
You can view and download User's Guides  
from the Brother Solutions Center at:  
There are several ways you can scan  
documents. You can find the instructions as  
follows:  
Click Manuals on your model’s page to  
download the documentation.  
Software and Network User's Guide  
Scanning  
ControlCenter  
Network Scanning  
Nuance™ PaperPort™ 12SE  
How-to-Guides  
®
(Windows )  
The complete Nuance™ PaperPort™  
12SE How-to-Guides can be viewed from  
the Help tab in the Nuance™ PaperPort™  
12SE application.  
Presto! PageManager User’s Guide  
(Macintosh)  
NOTE  
Presto! PageManager is available as a  
download from  
The complete Presto! PageManager  
User’s Guide can be viewed from the Help  
selection in the Presto! PageManager  
application.  
4
Download from Www.Somanuals.com. All Manuals Search And Download.  
General information  
How to find Network setup instructions  
How to access Guides  
for Advanced Features  
Your machine can be connected to a wireless  
or wired network.  
1
1
Basic setup instructions:  
You can view and download these Guides  
from the Brother Solutions Center at:  
(see Quick Setup Guide.)  
Connection to a wireless access point or  
router supports Wi-Fi Protected Setup™  
or AOSS™:  
Click Manuals on your model’s page to  
download the documentation.  
(see Software and Network User's Guide.)  
More information about network setup:  
Google Cloud Print Guide  
1
(see Software and Network User's Guide.)  
This Guide provides information about how to  
configure your Brother machine to a Google  
account and use Google Cloud Print™  
services for printing over the Internet.  
Mobile Print/Scan Guide for Brother  
iPrint&Scan  
1
This Guide provides useful information about  
printing from your mobile device and  
scanning from your Brother machine to your  
mobile device when connected on a Wi-Fi  
network.  
Web Connect Guide  
1
This Guide provides information about how to  
configure and use your Brother machine to  
scan, load and view images and files on  
certain websites that provide these services.  
5
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 1  
To visit our website for original/genuine  
Brother supplies  
Accessing Brother  
Support (Windows )  
®
click Supplies Information.  
1
You can find all the contacts you will need,  
such as web support (Brother Solutions  
Center), Customer Service and Brother  
Authorized Service Centers in Brother  
numbers on page i and on the CD-ROM.  
To access the Brother CreativeCenter  
for FREE photo projects and printable  
downloads,  
click Brother CreativeCenter.  
Click Brother Support on the Top Menu.  
To return to the Top Menu, click Back.  
Or, if you are finished, click Exit.  
The Brother Support screen appears.  
To access our website  
click Brother Home Page.  
To view all Brother Numbers, including  
Customer Service numbers for the USA  
and Canada, click Support Information.  
To access the USA Brother online  
shopping mall  
for additional product and service  
information, click Brother Mall.com.  
To access Canada’s Brother online  
shopping mall  
for additional product and services  
information, click Shop Online (Canada).  
For the latest news and product support  
information  
click Brother Solutions Center.  
6
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
General information  
Accessing Brother  
Support (Macintosh)  
1
1
You can find all the contacts you will need,  
such as web support.  
Visit the Brother Solutions Center at  
7
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 1  
Control panel overview  
1
MFC-L8850CDW and MFC-L9550CDW have the same 4.85 in. Touchscreen LCD and  
Touchpanel. MFC-L8600CDW has a 3.7 in. Touchscreen LCD and Touchpanel.  
1
2
NOTE  
The illustrations of the control panel in this chapter are based on MFC-L9550CDW.  
2 Touchscreen LCD  
1
NFC (Near Field Communication)  
(Liquid Crystal Display)  
Reader (MFC-L9550CDW)  
This is a Touchscreen LCD. You can  
You can use card authentication by  
touching the IC card to the NFC Reader  
on the control panel.  
access the menus and options by  
pressing them as they are displayed on  
this screen.  
8
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
General information  
1
3
4
5
3 Touchpanel:  
4
Power On/Off  
Back  
Press  
to turn on the machine.  
to turn off the  
Press to go back to the previous menu  
level.  
Press and hold down  
Home  
machine. The Touchscreen LCD displays  
Shutting Downand stays on for a few  
seconds before going off.  
Press to return to the Home screen.  
The factory setting displays the date  
and time, but you can change the  
Home screen’s default setting  
If you connect an external telephone or  
TAD, it is always available.  
5
The Wi-Fi light is on when your Brother  
machine is connected to a wireless  
access point.  
Cancel  
Press to cancel an operation.  
Dial Pad  
Press the numbers on the Touchpanel  
to dial telephone and fax numbers or to  
enter the number of copies.  
9
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
Chapter 1  
Touchscreen LCD  
1
You can select three types of screens for the Home screen. When the Home screen is displayed,  
you can change the displayed screen by swiping left or right, or pressing d or c.  
The following screens display the machine's status when the machine is idle.  
Home screen  
2
2
2
3
3
3
4
1
The Home screen displays the date and time and  
provides access to Fax, Copy, Scan, Wi-Fi setup, Toner  
levels, Setup and the Shortcuts screens.  
When the Home screen is displayed the machine is in  
Ready mode. When Secure Function Lock is turned on  
an icon will be displayed. When Active Directory  
Authentication is enabled, the machine's control panel  
will be locked.  
1
See Advanced User's Guide.  
6
5
More1 screen  
4
The More1 screen provides access to the Shortcuts  
screen and additional features, such as Secure Print,  
Web Shortcut and Apps.  
6
7
8
9
More2 screens  
4
The More2 screen provides access to the Shortcuts  
screen and the USB menu.  
6
10  
10  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
General information  
NOTE  
3
(Toner)  
Swiping is a type of user operation on the  
1
See the remaining toner life.  
Touchscreen that is performed by  
brushing your finger across the screen to  
display the next page or item.  
Press to access the Tonermenu.  
NOTE  
The indication of remaining toner life will  
vary depending on the types of documents  
printed and customer’s usage.  
4
(Settings)  
Press to access the main settings (for  
more information, see Settings screen  
5 Date and Time  
See the date and time that has been set in  
the machine.  
1 Modes:  
Fax  
Lets you access Fax mode.  
Copy  
Lets you access Copy mode.  
Scan  
Lets you access Scan mode.  
6
(Shortcuts)  
Press to set up Shortcuts.  
You can quickly copy, scan, send a fax  
and connect to a web service using the  
options set as Shortcuts.  
NOTE  
2
(Wi-Fi Setup)  
A four-level indicator on the Ready mode  
screen displays the current wireless signal  
strength if you are using a wireless  
connection.  
Eight Shortcut tabs are available. You can  
set up to six Shortcuts in each Shortcut  
tab. A total of 48 Shortcuts are available.  
0
Max  
7 Secure Print  
You can easily configure the wireless  
settings by pressing (for more  
Lets you access the secure print menu.  
information, see Software and Network  
User's Guide.)  
11  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Chapter 1  
8 Web  
12 Warning icon  
Press to connect the Brother machine to  
an Internet service (for more information,  
see Web Connect Guide).  
12  
9 Apps  
Apps may have been added and/or app  
names may have been changed by the  
provider since this document was  
published (for more information, see Web  
Connect Guide).  
10 USB  
Press to access the Direct Print and Scan  
to USB menus.  
The warning icon  
is an error or maintenance message;  
press Detailto view it, and then press  
appears when there  
11 New Fax  
When Fax Previewis set to On, you can  
see how many new faxes you received  
into the memory.  
to return to Ready mode.  
For details, see Error and maintenance  
11  
NOTE  
• This product adopts the font of ARPHIC  
TECHNOLOGY CO.,LTD.  
• MascotCapsule UI Framework and  
MascotCapsule Tangiblet developed by  
HI CORPORATION are used.  
MascotCapsule is a registered trademark  
of HI CORPORATION in Japan.  
12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
General information  
Settings screen  
1
4
(Date & Time)  
The Touchscreen displays the machine's  
1
See the date and time.  
status when you press  
.
Press to access the Date & Timemenu.  
You can check and access all the machine’s  
settings from the following screen.  
5 Fax Preview  
See the Fax Preview status.  
Press to access the Fax Preview setting.  
6 All Settings  
1 2 3 4  
Press to access the full Settings menu.  
7 Tray Setting  
5
See the selected paper size. Press to  
change the paper size and paper type  
settings if needed.  
8 Wi-Fi Direct  
Press to set up a Wi-Fi Direct™ network  
connection.  
6
8
7
1 Toner  
See the remaining toner life.  
Press to access the Tonermenu.  
2 Receive Mode  
See the current Receive Mode.  
Fax  
Fax/Tel  
External TAD  
Manual  
NOTE  
When the Distinctive Ring feature is  
turned on, the Touchscreen displays D/R  
(for more information, see Distinctive Ring  
3 Network  
Press to set up a network connection.  
A four level indicator on the screen shows  
the current wireless signal strength if you  
are using a wireless connection.  
13  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Chapter 1  
Setting the Ready screen  
1
Basic Operations  
1
Set the Ready screen to either Home, More1  
or More2.  
Press your finger on the Touchscreen to  
operate it. To display and access all the  
screen menus or options, swipe left, right, up,  
down, or press d c or a b to scroll through  
them.  
When the machine is idle or you press  
,
the Touchscreen will return to the screen you  
set.  
IMPORTANT  
DO NOT press the Touchscreen with a  
sharp object, such as a pen or stylus. It  
may damage the machine.  
a Press  
.
b Press All Settings.  
The following steps explain how to change a  
setting in the machine. In this example, the  
Touchscreen Backlight setting is changed  
from Lightto Med.  
c Swipe up or down, or press a or b to  
display General Setup.  
d Press General Setup.  
e Swipe up or down, or press a or b to  
display Button Settings.  
a Press  
.
f Press Button Settings.  
b Press All Settings.  
g Press Home Button Settings.  
h Press Home, More1or More2.  
c Swipe up or down, or press a or b to  
display General Setup.  
i Press  
.
The machine will go to your chosen  
Home screen.  
d Press General Setup.  
e Swipe up or down, or press a or b to  
display LCD Settings.  
14  
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
General information  
f Press LCD Settings.  
g Press Backlight.  
Shortcut Settings  
1
1
You can add the fax, copy, scan and Web  
Connect settings you use most frequently by  
setting them as your Shortcuts. Later you can  
recall and apply these settings quickly and  
easily. You can add up to 48 Shortcuts.  
Adding Copy Shortcuts  
1
The following settings can be included in a  
copy Shortcut:  
Quality  
h Press Med.  
Enlarge/Reduce  
Density  
Contrast  
Stack/Sort  
Page Layout  
Color Adjust  
2-sided Copy  
2-sided Copy Page Layout  
NOTE  
(MFC-L8850CDW and MFC-L9550CDW)  
Press  
to go back to the previous level.  
Tray Use  
Remove Background Color  
i Press  
.
a Press  
b Press a tab from 1 to 8.  
c Press where you have not added a  
.
Shortcut.  
d Press Copy.  
e Read the information on the  
Touchscreen, and then confirm it by  
pressing OK.  
f Swipe up or down, or press a or b to  
display the copy presets, and then press  
the preset you want.  
15  
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
Chapter 1  
g Swipe up or down, or press a or b to  
display the available settings, and then  
press the setting you want.  
c Press  
where you have not added a  
Shortcut.  
d Press Fax.  
h Swipe up or down, or press a or b to  
display the available options for the  
setting, and then press the option you  
want.  
e Read the information on the  
Touchscreen, and then confirm it by  
pressing OK.  
Repeat steps g and h until you have  
selected all the settings for this Shortcut.  
f Enter the fax or telephone number using  
the dial pad on the Touchpanel, the  
Address Book or the Call History on the  
Touchscreen. When you have finished,  
go to step g.  
i When you have finished changing the  
settings, press Save as Shortcut.  
j Read and confirm the displayed list of  
settings you selected, and then  
press OK.  
NOTE  
• You can enter up to 20 digits for a fax  
number.  
k Enter a name for the Shortcut using the  
keyboard on the machine's  
Touchscreen. (To help you enter  
characters, see Entering text  
• If the Shortcut is to be used for  
broadcasting, press Optionsand select  
Broadcastingin step h before entering  
the fax or telephone number in step f.  
Press OK.  
• You can enter up to 20 fax numbers if the  
Shortcut is for broadcasting. The fax  
numbers can be entered in any  
combination of Group numbers from the  
Address Book, individual fax numbers  
from the Address Book or numbers  
entered manually (see Advanced User's  
Guide).  
l Press OKto save your Shortcut.  
Adding Fax Shortcuts  
1
The following settings can be included in a fax  
Shortcut:  
Address  
• When you enter a fax number in a  
Shortcut, it will be added automatically to  
the Address Book. The name in the  
Address Book will be the Shortcut name  
plus a sequential number.  
Fax Resolution  
2-sided Fax  
(MFC-L8850CDW and MFC-L9550CDW)  
Contrast  
g Press Options.  
Broadcasting  
Real Time TX  
Coverpage Setup  
Overseas Mode  
Glass Scan Size  
h Swipe up or down, or press a or b to  
display the available settings, and then  
press the setting you want.  
i Press the option you want.  
Repeat steps h and i until you have  
selected all the settings for this Shortcut.  
Press OK.  
a Press  
.
j When you have finished changing the  
settings, press Save as Shortcut.  
b Press a tab from 1 to 8.  
16  
Download from Www.Somanuals.com. All Manuals Search And Download.  
             
General information  
k Read and confirm the displayed list of  
settings you selected, and then  
press OK.  
a Press  
b Press a tab from 1 to 8.  
c Press where you have not added a  
.
1
l Enter a name for the Shortcut using the  
keyboard on the machine's  
Touchscreen. (To help you enter letters,  
Press OK.  
Shortcut.  
d Press Scan.  
m Press OKto save your Shortcut.  
e Swipe up or down, or press a or b to  
display the type of scan you want, and  
then press it.  
Adding Scan Shortcuts  
1
f Do one of the following:  
The following settings can be included in a  
scan Shortcut:  
If you pressed to USB, read the  
information on the Touchscreen, and  
then press OKto confirm it. Go to  
step i.  
to USB  
2-sided Scan  
(MFC-L8850CDW and MFC-L9550CDW)  
If you pressed to E-mail Server,  
read the information on the  
Scan Type  
Touchscreen, and then press OKto  
confirm it. Go to step g.  
Resolution  
File Type  
If you pressed to OCR, to File, to  
Imageor to E-mail, read the  
information on the Touchscreen, and  
then press OKto confirm it. Go to  
step h.  
Glass Scan Size  
File Name  
File Size  
Remove Background Color  
If you pressed to FTP/SFTPor to  
Network, read the information on  
the Touchscreen, and then press OK  
to confirm it.  
to E-mail Server(MFC-L8600CDW is  
supported only after IFAX is downloaded)  
Address  
Swipe up or down, or press a or b to  
display the Profile Name, and then  
press it.  
2-sided Scan  
(MFC-L8850CDW and MFC-L9550CDW)  
Scan Type  
Press OKto confirm the Profile Name  
you have selected. Go to step n.  
Resolution  
File Type  
NOTE  
Glass Scan Size  
File Size  
To add a Shortcut for to FTP/SFTPand  
to Networkyou must have added the  
Profile Name beforehand.  
to OCR/ to File/ to Image/ to E-mail  
PC Select  
to FTP/SFTP/ to Network  
Profile Name  
17  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 1  
g Do one of the following:  
l Review the settings you have selected:  
To enter an E-mail address  
manually, press Manual. Enter the  
E-mail address using the keyboard  
on the machine's Touchscreen. (To  
help you enter letters, see Entering  
If you must make more changes,  
return to step i.  
If you are satisfied with your  
changes, press Save as  
Shortcut.  
m Review your settings on the  
Touchscreen, and then press OK.  
Press OK.  
To enter an E-mail address from the  
Address Book, press Address  
Book. Swipe up or down, or press  
a or b to display the E-mail address  
you want, and then press it.  
n Enter a name for the Shortcut using the  
keyboard on the machine's  
Touchscreen. (To help you enter letters,  
Press OK.  
Press OK.  
After you confirm the E-mail address  
you entered, press OK. Go to step i.  
o Read the information on the  
Touchscreen, and then press OKto save  
your Shortcut.  
NOTE  
Press Detailto view the list of  
addresses you have entered.  
Adding Web Connect  
Shortcuts  
1
h Do one of the following:  
The settings for these services can be  
included in a Web Connect Shortcut:  
When the machine is connected to a  
computer using a USB connection:  
®
SKYDRIVE  
Press OKto confirm USB is selected  
as the PC Name. Go to step n.  
BOX  
When the machine is connected to a  
PICASA WEB ALBUMS™  
GOOGLE DRIVE™  
network:  
Swipe up or down, or press a or b to  
display the PC Name, and then press  
it. Press OKto confirm the PC Name  
you selected. Go to step n.  
®
FLICKR  
FACEBOOK  
®
EVERNOTE  
i Press Options.  
DROPBOX  
j Swipe up or down, or press a or b to  
display the available settings, and then  
press the setting you want.  
NOTE  
• Web services may have been added  
and/or service names may have been  
changed by the provider since this  
document was published.  
k Swipe up or down, or press a or b to  
display the available options for the  
setting, and then press the option you  
want.  
• To add a Web Connect Shortcut, you must  
have an account with the desired service  
(for more information, see Web Connect  
Guide).  
Repeat steps j and k until you have  
selected all the settings for this Shortcut.  
Press OK.  
18  
Download from Www.Somanuals.com. All Manuals Search And Download.  
               
General information  
Adding Apps Shortcuts  
1
a Press  
b Press a tab from 1 to 8.  
c Press where you have not added a  
.
The settings for these services can be  
included in an Apps Shortcut:  
1
NoteScan  
Outline&Scan  
Outline&Copy  
Shortcut.  
d Press Web.  
NOTE  
e If information about the Internet  
connection is displayed, read the  
information and confirm it by pressing  
OK.  
Web services may have been added  
and/or service names may have been  
changed by the provider since this  
document was published.  
NOTE  
Occasionally, updates or announcements  
about your machine's feature will be  
displayed on the machine's Touchscreen.  
a Press  
b Press a tab from 1 to 8.  
c Press where you have not added a  
.
Read the information, and then press OK.  
f Swipe left or right, or press d or c to  
display the available service, and then  
press the desired service.  
Shortcut.  
d Press Apps.  
g Press your account.  
If the account needs a PIN code, enter  
the PIN for the account using the  
keyboard on the machine's  
Touchscreen.  
e If information about the Internet  
connection is displayed, read the  
information and confirm it by pressing  
OK.  
Press OK.  
NOTE  
Occasionally, updates or announcements  
about your machine's feature will be  
displayed on the Touchscreen.  
h Press the function you want.  
NOTE  
Read the information, and then press OK.  
The functions that can be set vary  
depending on the selected service.  
f Swipe left or right, or press d or c to  
display the available apps, and then  
press the desired app.  
i Read and confirm the displayed list of  
functions you selected, and then  
press OK.  
g Press your account.  
If the account needs a PIN code, enter  
the PIN for the account using the  
keyboard on the machine's  
Touchscreen.  
j Enter a name for the Shortcut using the  
keyboard on the Touchscreen. (For help  
entering letters, see Entering text  
Press OK.  
Press OK.  
k Press OKto save your Shortcut.  
19  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 1  
h Press the app you want.  
g Do one of the following:  
To overwrite the Shortcut, press  
Yes. Go to step i.  
NOTE  
The apps that can be set vary depending  
on the selected service.  
If you do not want to overwrite the  
Shortcut, press Noto enter a new  
Shortcut name. Go to step h.  
i Read and confirm the displayed list of  
apps you selected, and then press OK.  
h To create a new Shortcut, hold down  
j Enter a name for the Shortcut using the  
keyboard on the machine's  
to delete the current name, and then  
enter a new name using the keyboard  
on the machine's Touchscreen. (To help  
you enter letters, see Entering text  
Touchscreen. (For help entering letters,  
Press OK.  
Press OK.  
k Press OKto save your Shortcut.  
i Press OKto confirm.  
Changing Shortcuts  
1
Editing Shortcut Names  
1
You can change the settings in a Shortcut.  
You can edit a Shortcut name.  
NOTE  
(Web Connect Shortcuts) You cannot  
change a Web Connect Shortcut. If you  
want to change the Shortcut, you must  
delete it, and then add a new Shortcut.  
a Press  
.
b Press a tab from 1 to 8 to display the  
Shortcut you want.  
(For more information, see Deleting  
c Press  
.
NOTE  
a Press  
.
You can also press  
, All Settings  
b Press a tab from 1 to 8 to display the  
and Shortcut Settings.  
Shortcut you want to change.  
c Press the Shortcut you want. The  
settings for the Shortcut that you chose  
are displayed.  
d Press the Shortcut.  
e Press Edit Shortcut Name.  
d Change the settings for the Shortcut you  
chose in step c (for more information,  
f To edit the name, hold down  
to  
delete the current name, and then enter  
a new name using the keyboard on the  
machine's Touchscreen. (To help you  
enter letters, see Entering text  
e When you have finished changing  
settings, press Save as Shortcut.  
Press OK.  
f Press OKto confirm.  
20  
Download from Www.Somanuals.com. All Manuals Search And Download.  
         
General information  
Deleting Shortcuts  
1
Set your Station ID  
1
You can delete a Shortcut.  
Set the machine's Station ID if you want the  
date and time to appear on each fax you  
send.  
1
a Press  
.
a Press  
.
b Press a tab from 1 to 8 to display the  
Shortcut you want.  
b Press All Settings.  
c Press  
.
c Swipe up or down, or press a or b to  
display Initial Setup.  
NOTE  
Press Initial Setup.  
You can also press  
, All Settings  
d Swipe up or down, or press a or b to  
display Station ID.  
and Shortcut Settings.  
Press Station ID.  
e Press Fax.  
d Press the Shortcut.  
f Enter your fax number (up to 20 digits)  
using the numbers on the Touchscreen,  
and then press OK.  
e Press Deleteto delete the Shortcut  
that you chose in step d.  
f Press Yesto confirm.  
g Press Tel.  
Recalling Shortcuts  
1
h Enter your telephone number (up to 20  
digits) using the numbers on the  
Touchscreen, and then press OK. If your  
telephone number and fax number are  
the same, enter the same number  
again.  
The Shortcut settings are displayed on the  
Shortcut screen. To recall a Shortcut, simply  
press the Shortcut name.  
i Press Name.  
j Use the Touchscreen to enter your  
name (up to 20 characters), and then  
press OK.  
21  
Download from Www.Somanuals.com. All Manuals Search And Download.  
           
Chapter 1  
NOTE  
• To enter numbers or special characters,  
press repeatedly until the  
character you want to enter appears, then  
press the character you want.  
• If you entered a character incorrectly and  
want to change it, press d or c c to move  
the cursor to the incorrect character, then  
press  
.
• To enter a space, press Space.  
• For more details, see Entering text  
k Press  
.
NOTE  
(USA only) The Telephone Consumer  
Protection Act of 1991 makes it unlawful  
for any person to use a computer or  
electronic device to send any message via  
a telephone fax machine unless such  
messages clearly contain, in a margin at  
the top or bottom of each transmitted  
page, or on the first page of the  
transmission, the date and time it is sent  
and an identification of the business or  
other entity or other individual sending the  
message and the telephone number of the  
sending machines or such business, other  
entity or individual. To program this  
information into your machine, see Quick  
Setup Guide and Set your Station ID  
22  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Loading paper  
2
2
Printing on plain paper, thin paper or  
recycled paper from Tray 1 and Tray 2  
Loading paper and  
print media  
2
2
2
a Pull the paper tray completely out of the  
machine.  
The machine can feed paper from the  
standard paper tray, multi-purpose tray or  
optional lower tray.  
When you load paper in the paper tray, note  
the following:  
If your application software supports  
paper size selection on the print menu,  
you can select it through the software. If  
your application software does not  
support it, you can set the paper size in  
the printer driver or by pressing the  
buttons on the Touchscreen.  
Loading paper in the standard  
paper tray and the optional  
lower tray  
2
You can load up to 250 sheets in the standard  
paper tray (Tray 1). You can also load up to  
500 sheets in the optional lower tray (Tray 2).  
Paper can be loaded up to the maximum  
paper mark (  
) on the right side of the  
paper tray (for the recommended paper to  
23  
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
Chapter 2  
b While pressing the blue paper-guide  
release levers (1), slide the paper  
guides to fit the paper you are loading in  
the tray. Make sure the guides are firmly  
in the slots.  
d Load paper in the tray and make sure:  
The paper is below the maximum  
paper mark (  
) (1).  
Overfilling the paper tray will cause  
paper jams.  
1
The side to be printed on is face down.  
The paper guides touch the sides of  
the paper so it will feed correctly.  
1
1
e Put the paper tray firmly back in the  
machine. Make sure the tray is  
completely inserted into the machine.  
c Fan the stack of paper well to avoid  
paper jams and misfeeds.  
24  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Loading paper  
f Lift up the support flap (1) to prevent  
paper from sliding off the face-down  
output tray, or remove each page as  
soon as it comes out of the machine.  
Printing on plain paper, thin paper,  
recycled paper, bond paper or glossy  
paper from the MP tray  
2
a Open the MP tray and lower it gently.  
2
1
g Send the print job to the machine.  
Loading paper in the multi-  
purpose tray (MP tray)  
2
You can load up to three envelopes, one  
sheet of glossy paper, other special print  
media, or up to 50 sheets of plain paper in the  
MP tray. Use this tray to print or copy on thick  
paper, bond paper, labels , envelopes or  
glossy paper. (For the recommended paper  
b Pull out the MP tray support (1) and  
unfold the flap (2).  
2
1
25  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 2  
c Load paper in the MP tray and make  
d Lift up the support flap to prevent paper  
from sliding off the face-down output  
tray, or remove each page as soon as it  
comes out of the machine.  
sure:  
The paper stays under the maximum  
paper tab (1).  
The paper's leading edge (top of  
paper) is positioned between the  
and  
arrows (2).  
The side to be printed on must be  
face up with the leading edge (top of  
the paper) in first.  
The paper guides touch the sides of  
the paper so it will feed properly.  
1
e Send the print job to the machine.  
2
NOTE  
When you are using glossy paper, put only  
one sheet at a time in the MP tray to avoid  
a paper jam.  
26  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Loading paper  
b (For printing envelopes only)  
Printing on thick paper, labels and  
envelopes from the MP tray  
Pull down the two gray levers, one on  
the left side and one on the right side,  
toward you as shown in the illustration  
below.  
2
When the back cover (face-up output tray) is  
pulled down, the machine has a straight  
paper path from the MP tray through to the  
back of the machine. Use this paper feed and  
output method when you want to print on thick  
paper, labels or envelopes. (For the  
2
recommended paper to use, see Acceptable  
Before loading, press the corners and sides  
of the envelopes to make them as flat as  
possible.  
a Open the back cover (face-up output  
tray).  
c Open the MP tray and lower it gently.  
27  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 2  
d Pull out the MP tray support (1) and  
e Load paper, labels or envelopes in the  
unfold the flap (2).  
MP tray. Make sure:  
The number of envelopes in the MP  
tray does not exceed three.  
The paper, labels or envelopes stay  
under the maximum paper tab (1).  
The paper's leading edge (top of  
paper) is positioned between the  
and  
arrows (2).  
The side to be printed on must be  
face up.  
1
2
1
2
28  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Loading paper  
f Send the print job to the machine.  
NOTE  
• Remove each envelope as soon as it has  
been printed. Stacking the envelopes may  
cause them to jam or curl.  
2
• If envelopes or thick paper get smudged  
during printing set the Media Type to Env.  
Thick or Thicker Paper to increase the  
fixing temperature.  
• If the envelopes are creased after they are  
• If your thick paper curls during printing,  
load only one sheet at a time in the MP  
tray.  
• Envelope joints that are sealed by the  
manufacturer should be secure.  
• All sides of the envelope should be  
properly folded without wrinkles or  
creases.  
g (For printing envelopes only)  
When you have finished printing, reset  
the two gray levers that you pulled down  
in step b back to their original positions.  
h Close the back cover (face-up output  
tray).  
NOTE  
• For 2-sided printing of copies and  
received faxes, see Advanced User's  
Guide.  
• For 2-sided printing using your computer,  
see Software and Network User's Guide.  
29  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Chapter 2  
Unscannable and unprintable areas  
2
The figures in the table show maximum unscannable and unprintable areas. These areas may  
vary depending on the paper size or settings in the application you are using.  
Usage  
Document  
Size  
Top (1)  
Left (2)  
1
Bottom (3)  
0.12 in. (3 mm)  
Right (4)  
Fax (Sending)  
Letter  
0.16 in. (4 mm)  
A4  
0.12 in. (3 mm)  
(ADF)  
2
4
0.04 in. (1 mm)  
(Scanner Glass)  
0.12 in. (3 mm)  
Legal  
Letter  
A4  
0.12 in. (3 mm)  
0.16 in. (4 mm)  
0.16 in. (4 mm)  
0.16 in. (4 mm)  
0.12 in. (3 mm)  
0.12 in. (3 mm)  
0.16 in. (4 mm)  
0.16 in. (4 mm)  
0.12 in. (3 mm)  
0.16 in. (4 mm)  
0.12 in. (3 mm)  
0.12 in. (3 mm)  
3
*
Copy  
*
a single copy  
or a 1 in 1 copy  
Legal  
Letter  
A4  
Scan  
Legal (ADF)  
Letter  
A4  
Approx. 0.12 in.  
(3 mm)  
Approx. 0.12 in.  
(3 mm)  
Print  
0.16 in. (4.2 mm)  
0.16 in. (4.2 mm)  
0.16 in. (4.2 mm)  
0.16 in. (4.2 mm)  
0.16 in. (4.2 mm)  
0.16 in. (4.2 mm)  
Legal  
30  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Loading paper  
Paper settings  
2
NOTE  
• When an appropriate size is not in the tray  
received faxes will be stored in the  
machine’s memory and Size mismatch  
will appear on the Touchscreen (for more  
information, see Error and maintenance  
Paper Size  
2
When you change the size of paper in the  
tray, you must also change the setting for  
paper size at the same time so your machine  
can fit the document or an incoming fax on  
the page.  
2
• If the tray is out of paper and received  
faxes are in the machine’s memory, No  
Paperwill appear on the Touchscreen.  
Insert paper in the empty tray.  
You can use the following sizes of paper for  
copies: Letter, A4, Legal, Executive, B5(JIS),  
A5, A5 L (Long Edge), A6 and Folio and the  
following sizes for printing faxes: Letter, A4,  
Legal or Folio (8.5 in. 13 in.).  
Paper Type  
2
To get the best print quality set the machine  
for the type of paper you are using.  
a Press  
b Press  
.
(Tray Setting).  
a Press  
b Press  
.
c Press Paper Size.  
(Tray Setting).  
d Press MP Tray, Tray #1or Tray  
#2 .  
c Press Paper Type.  
e Swipe up or down, or press a or b to  
display Letter, A4, B5(JIS),  
d Press MP Tray, Tray #1or Tray  
#2 .  
B5(ISO) , A5, A5(Long Edge) ,  
A6 , Executive, Legal, Folio,  
e Swipe up or down, or press a or b to  
3"x5" , Com-10 , Monarch , C5 ,  
display Thin, Plain Paper, Thick ,  
DL , and press the option you want.  
Thicker , Recycled Paper, Bond  
Paper , Label , Envelope , Env.  
f Press  
.
Thin , Env. Thick , Glossy  
Paper , and press the option you want.  
1
Tray #2appears only if the optional lower tray is  
installed.  
f Press  
.
2
3
MP Trayonly  
1
MP Trayand Tray #1only  
Tray #2appears only if the optional lower tray is  
installed.  
2
MP Trayonly  
31  
Download from Www.Somanuals.com. All Manuals Search And Download.  
               
Chapter 2  
Tray Use in Copy mode  
2
Tray Use in Fax mode  
2
You can change the priority tray that the  
machine will use for printing copies.  
You can change the default tray that the  
machine will use for printing received faxes.  
When you choose Tray#1 Only, MP Only  
When you choose Tray#1 Only, MP Only  
or Tray#2 Only , the machine pulls the  
or Tray#2 Only , the machine pulls the  
paper only from that tray. If the selected tray  
is out of paper, No Paperwill appear on the  
Touchscreen. Insert the paper in the empty  
tray.  
paper only from that tray. If the selected tray  
is out of paper, No Paperwill appear on the  
Touchscreen. Insert the paper in the empty  
tray.  
To change the tray setting follow the  
instructions below:  
When you choose MP>T1>T2 , the machine  
pulls paper from the MP tray until it is empty,  
then from Tray 1, and then from Tray 2.  
a Press  
b Press  
.
When you choose MP>T2>T1 , the machine  
pulls paper from the MP tray until it is empty,  
then from Tray 2, and then from Tray 1.  
(Tray Setting).  
c Press Tray Use: Copy.  
When you choose T1>T2>MP , the machine  
pulls paper from Tray 1 until it is empty, then  
from Tray 2, and then from the MP tray.  
d Swipe up or down, or press a or b to  
choose Tray#1 Only, Tray#2  
When you choose T2>T1>MP , the machine  
Only , MP Only, MP>T1>T2 ,  
pulls paper from Tray 2 until it is empty, then  
from Tray 1, and then from the MP tray.  
MP>T2>T1 , T1>T2>MP or  
T2>T1>MP , and press the option you  
want.  
NOTE  
• You can use four sizes of paper for  
printing faxes: Letter, A4, Legal or Folio  
(8.5 in. × 13 in.).  
e Press  
.
1
Tray#2 Onlyand T2appear only if the optional  
lower tray is installed.  
When an appropriate size is not in any of  
the trays, received faxes will be stored in  
the machine’s memory and Size  
mismatchwill appear on the  
Touchscreen. (for more information,  
NOTE  
• When loading the documents in the ADF  
and MP>T1>T2, T1>T2>MPor T2>T1>MP  
is selected, the machine looks for the tray  
with the most suitable paper and pulls  
paper from that tray. If no tray has suitable  
paper, the machine pulls paper from the  
higher priority tray.  
• If the tray is out of paper and received  
faxes are in the machine’s memory, No  
Paperwill appear on the Touchscreen.  
Insert paper in the empty tray.  
• When using the scanner glass, your  
document is copied from the higher  
priority tray even if more suitable paper is  
in another paper tray.  
a Press  
b Press  
.
(Tray Setting).  
32  
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
Loading paper  
c Swipe up or down, or press a or b to  
display Tray Use: Fax.  
Tray Use in Print mode  
2
You can change the default tray the machine  
will use for printing from your computer and  
for Direct Print.  
d Press Tray Use: Fax.  
e Swipe up or down, or press a or b to  
choose Tray#1 Only, Tray#2  
2
Only , MP Only, MP>T1>T2 ,  
a Press  
b Press  
.
MP>T2>T1 , T1>T2>MP or  
T2>T1>MP , and press the option you  
(Tray Setting).  
want.  
c Swipe up or down, or press a or b to  
display Tray Use: Print.  
f Press  
.
1
Tray#2 Onlyand T2appear only if the optional  
lower tray is installed.  
d Press Tray Use: Print.  
e Swipe up or down, or press a or b to  
choose Tray#1 Only, Tray#2  
Only , MP Only, MP>T1>T2 ,  
MP>T2>T1 , T1>T2>MP or  
T2>T1>MP , and press the option you  
want.  
f Press  
.
1
Tray#2 Onlyand T2appear only if the optional  
lower tray is installed.  
33  
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
Chapter 2  
Recommended paper and  
print media  
Acceptable paper and  
other print media  
2
2
To get the best print quality, we recommend  
using the paper in the table.  
Print quality may vary according to the type of  
paper you are using.  
You can use the following types of print  
media: plain paper, thin paper, thick paper,  
thicker paper, bond paper, recycled paper,  
labels, envelopes or glossy paper (see Print  
Paper Type  
Item  
Plain Paper  
Xerox 4200DP 20 lb  
Hammermill Laser Print  
2
(24 lb=90 g/m )  
Recycled Paper No specific brand  
recommended  
For best results, follow these instructions:  
DO NOT load different types of paper in  
the paper tray at the same time because it  
may cause the paper to jam or misfeed.  
Labels  
Avery laser labels white  
#5160  
Envelopes  
Glossy Paper  
No specific brand  
recommended  
For correct printing, you must choose the  
same paper size from your software  
application as the paper in the tray.  
NewPageFuturaLaserGloss  
80 lb Text/32 lb Bond (118  
2
Avoid touching the printed surface of the  
g/m )  
paper immediately after printing.  
Xerox Digital Color Elite  
Gloss  
Before you buy a lot of paper, test a small  
quantity to make sure the paper is  
appropriate for the machine.  
Paper type and size  
2
Use labels that are designed for use in  
laser machines.  
The machine feeds paper from the installed  
standard paper tray, multi-purpose tray or  
optional lower tray.  
The names for the paper trays in the  
printer driver and this Guide are as  
follows:  
2
Tray and optional unit  
Multi-purpose tray  
Name  
MP tray  
Tray 1  
Tray 2  
Standard paper tray  
Optional lower tray unit  
34  
Download from Www.Somanuals.com. All Manuals Search And Download.  
           
Loading paper  
Paper Tray Capacity  
2
Paper size  
Paper types  
No. of sheets  
Multi-purpose tray  
(MP tray)  
Width: 3.0 to 8.5 in.  
(76.2 to 215.9 mm)  
Plain Paper, Thin Paper, up to 50 sheets  
2
Thick Paper,  
Thicker Paper,  
Recycled Paper,  
Bond Paper, Labels,  
Envelopes, Env. Thin,  
Env.Thick and Glossy  
20 lb (80 g/m )  
3 Envelopes  
2
Length: 5 to 14 in.  
(127 to 355.6 mm)  
1 Glossy paper  
Paper  
Standard paper tray  
(Tray 1)  
Letter, A4, Legal,  
B5 (JIS), Executive, A5, and Recycled Paper  
A5 (Long Edge), A6,  
Plain Paper, Thin Paper up to 250 sheets  
2
20 lb (80 g/m )  
Folio  
Optional lower tray  
(Tray 2)  
Letter, A4, Legal,  
B5 (JIS), Executive, A5, and Recycled Paper  
Plain Paper, Thin Paper up to 500 sheets  
2
20 lb (80 g/m )  
Folio  
1
Folio size is 8.5 in. 13 in. (215.9 mm 330.2 mm).  
2
Load only one sheet of Glossy in the MP tray.  
Recommended paper specifications  
2
The following paper specifications are appropriate for this machine.  
2
Basis Weight  
Thickness  
20-24 lb (75-90 g/m )  
80-110 m  
Roughness  
Higher than 20 sec.  
3
Stiffness  
90-150 cm /100  
Grain Direction  
Volume Resistivity  
Long grain  
9
11  
10e -10e ohm  
9
12  
Surface Resistivity  
10e -10e ohm-cm  
CaCO (Neutral)  
Filler  
3
Ash Content  
Brightness  
Opacity  
Below 23 wt%  
Higher than 80%  
Higher than 85%  
Use plain paper that is appropriate for laser/LED machines to make copies.  
2
Use paper that is 20 to 24 lb (75 to 90 g/m ).  
Use long grain paper with a neutral Ph value, and a moisture content of approximately 5%.  
This machine can use recycled paper that meets DIN 19309 specifications.  
35  
Download from Www.Somanuals.com. All Manuals Search And Download.  
           
Chapter 2  
Types of paper to avoid  
2
Handling and using special  
paper  
2
IMPORTANT  
Some types of paper may not perform well  
or may cause damage to your machine.  
The machine is designed to work well with  
most types of xerographic and bond paper.  
However, some paper variables may have an  
effect on print quality or handling reliability.  
Always test samples of paper before  
purchasing to ensure desirable performance.  
Store paper in its original packaging and keep  
it sealed. Keep the paper flat and away from  
moisture, direct sunlight and heat.  
DO NOT use paper:  
• that is highly textured  
• that is extremely smooth or shiny  
• that is curled or warped  
Some important guidelines when selecting  
paper are:  
1
DO NOT use inkjet paper because it may  
cause a paper jam or damage your  
machine.  
1
Preprinted paper must use ink that can  
withstand the 392 F (200 C) temperature  
of the machine’s fusing process.  
1
A curl of 0.08 in. (2 mm) or greater  
may cause jams to occur.  
• that is coated or has a chemical finish  
• that is damaged, creased or folded  
If you use bond paper, paper that has a  
rough surface, or paper that is wrinkled or  
creased, the paper may exhibit degraded  
performance.  
• that exceeds the recommended weight  
specification in this guide  
• with tabs and staples  
• with letterheads using low temperature  
dyes or thermography  
• that is multipart or carbonless  
• that is designed for inkjet printing  
If you use any of the types of paper listed  
above, they may damage your machine.  
This damage is not covered under any  
Brother warranty or service agreement.  
36  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Loading paper  
• with glue on the surface as shown in  
the figure below  
Envelopes  
2
The machine is designed to work well with  
most envelopes. However, some envelopes  
may have feed and print quality problems  
because of the way they have been made.  
Envelopes should have edges with straight,  
well-creased folds. Envelopes should lie flat  
and not be of baggy or flimsy construction.  
Use only quality envelopes from a supplier  
who understands that you will be using the  
envelopes in a laser machine.  
2
• with double flaps as shown in the figure  
below  
Envelopes can only be fed through the multi-  
purpose tray.  
We recommend that you print a test envelope  
to make sure the print results are what you  
want.  
Types of envelopes to avoid  
2
IMPORTANT  
• with sealing flaps that are not folded  
down when purchased  
DO NOT use envelopes:  
• that are damaged, curled, wrinkled or  
an unusual shape  
• with each side folded as shown in the  
figure below  
• that are extremely shiny or textured  
• with clasps, staples, snaps or tie  
strings  
• with self-adhesive closures  
• that are of a baggy construction  
• that are not sharply creased  
• that are embossed (raised writing)  
• that were previously printed by a laser  
or LED machine  
If you use any of the types of envelopes  
listed above, they may damage your  
machine. This damage may not be  
covered under any Brother warranty or  
service agreement.  
• that are pre-printed on the inside  
• that cannot be arranged neatly when  
stacked  
• that are made of paper that weighs  
more than the paper weight  
specifications for the machine  
Occasionally you may experience paper  
feed problems caused by the thickness,  
size and flap shape of the envelopes you  
are using.  
• with edges that are not straight or  
consistently square  
• with windows, holes, cut-outs or  
perforations  
37  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Chapter 2  
Labels  
2
Types of labels to avoid  
2
The machine will print on most types of labels  
designed for use with a laser machine. Labels  
should have an adhesive that is acrylic-based  
since this material is more stable at the high  
temperatures in the fuser unit. Adhesives  
should not come in contact with any part of  
the machine, because the label stock may  
stick to the drum unit or rollers and cause  
jams and print quality problems. No adhesive  
should be exposed between the labels.  
Labels should be arranged so that they cover  
the entire length and width of the sheet. Using  
labels with spaces may result in labels  
peeling off and causing serious jams or print  
problems.  
Do not use labels that are damaged, curled,  
wrinkled or an unusual shape.  
IMPORTANT  
• Avoid feeding labels with the carrier sheet  
exposed because your machine will be  
damaged.  
All labels used in this machine must be able  
to withstand a temperature of 392 F (200 C)  
for a period of 0.1 seconds.  
• DO NOT reuse or insert labels that have  
previously been used or are missing a few  
labels on the sheet.  
Labels can only be fed through the multi-  
purpose tray.  
• Label sheets should not exceed the paper  
weight specifications described in this  
User’s Guide. Labels exceeding this  
specification may not feed or print  
correctly and may cause damage to your  
machine.  
38  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Loading documents  
3
3
How to load  
documents  
NOTE  
• To scan documents that are not  
appropriate for the ADF, see Using the  
3
You can send a fax, make copies, and scan  
from the ADF (Automatic Document Feeder)  
and the scanner glass.  
• It is easier to use the ADF if you are  
loading a multiple page document.  
3
• Make sure documents with correction fluid  
or written with ink are completely dry.  
Using the automatic  
document feeder (ADF)  
3
a Unfold the ADF document support (1).  
Lift up and unfold the ADF document  
output support flap (2).  
The ADF can hold up to 35 pages  
(MFC-L8600CDW) or 50 pages  
(MFC-L8850CDW/MFC-L9550CDW) and  
feeds each sheet individually. Use standard  
1
2
20 lb (80 g/m ) paper and always fan the  
2
pages before putting them in the ADF.  
Document Sizes Supported  
3
Length: 5.8 to 14 in. (147.3 to 355.6 mm)  
Width:  
5.8 to 8.5 in. (147.3 to 215.9 mm)  
2
Weight:  
17 to 24 lb (64 to 90 g/m )  
b Fan the pages well.  
How to load documents  
3
c Stagger the pages of your document  
face up top edge first, in the ADF until  
the Touchscreen displays ADF Ready  
and you feel the top page touch the feed  
rollers.  
IMPORTANT  
• DO NOT leave thick documents on the  
scanner glass. If you do this, the ADF may  
jam.  
• DO NOT use paper that is curled,  
wrinkled, folded, ripped, stapled, paper-  
clipped, pasted or taped.  
• DO NOT use cardboard, newspaper or  
fabric.  
• To avoid damaging your machine while  
using the ADF, DO NOT pull on the  
document while it is feeding.  
39  
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
Chapter 3  
d Adjust the paper guides (1) to fit the  
b Using the document guidelines on the  
left and top, place the document  
face down in the upper left corner of the  
scanner glass.  
width of your document.  
1
NOTE  
To scan non-standard documents,  
Using the scanner glass  
3
You can use the scanner glass to fax, copy or  
scan pages of a book, one page at a time.  
Document Sizes Supported  
3
Length: (MFC-L8600CDW)  
Up to 11.7 in. (297.0 mm)  
(MFC-L8850CDW and  
MFC-L9550CDW)  
Up to 14.0 in. (355.6 mm)  
Width:  
Up to 8.5 in. (215.9 mm)  
Weight: Up to 4.4 lb (2.0 kg)  
c Close the document cover.  
How to load documents  
3
IMPORTANT  
If the document is a book or is thick do not  
slam the cover or press on it.  
NOTE  
To use the scanner glass, the ADF must  
be empty.  
a Lift the document cover.  
40  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Sending a fax  
4
4
c To change fax sending settings, press  
Options. Swipe up or down, or press  
a or b to scroll through the fax settings.  
When the setting you want is displayed,  
press it and choose your new option.  
When you have finished changing the  
options, press OK.  
How to send a fax  
4
The following steps explain how to send a fax.  
To send multiple pages use the ADF.  
a Do one of the following to load your  
document:  
Place the document face up in the  
4
(Advanced User's Guide)  
For the following advanced fax sending  
operations and settings, see Advanced  
User's Guide:  
Load your document face down on  
the scanner glass (see Using the  
2-sided Fax  
(MFC-L8850CDW and MFC-L9550CDW)  
Contrast  
b Do one of the following:  
Fax Resolution  
Broadcasting  
Real Time TX  
Overseas Mode  
Delayed Fax  
Batch TX  
When Fax Preview is set to Off,  
press Fax.  
When Fax Preview is set to On, press  
Faxand Sending Fax(es).  
Coverpage Message  
Coverpage Setup  
d
(MFC-L8850CDW and MFC-L9550CDW)  
Choose one of the options below:  
The Touchscreen shows:  
To send a 1-sided document, go to  
step e.  
To send a 2-sided document, choose  
the 2-sided scanning format for your  
2-sided document as follows:  
Press Options.  
Swipe up or down, or press a or b to  
display 2-sided Faxand press  
2-sided Fax.  
Press 2-sided Scan: Long Edge  
or 2-sided Scan: Short Edge.  
Press OK.  
NOTE  
You can send 2-sided documents from the  
ADF.  
41  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Chapter 4  
e Enter the fax number.  
Faxing A4/Legal/Folio size  
documents from the scanner  
glass  
Using the dial pad  
Using the Address Book  
4
Address Book  
Using call history  
Call History  
When faxing A4, Legal , or Folio size  
documents, you must set the scan glass size  
to A4or Legal/Folio ; otherwise, a  
portion of your faxes will be missing.  
(For more information, see How to  
a Do one of the following:  
f Press Fax Start.  
When Fax Preview is set to Off,  
press  
(Fax).  
Faxing from the ADF  
The machine starts scanning the  
When Fax Preview is set to On, press  
document.  
(Fax) and Sending  
Fax(es).  
Faxing from the scanner glass  
If Real Time TXis On, the machine will  
send the document without asking if  
there are additional pages to scan.  
b Press Options.  
c Swipe up or down, or press a or b to  
display Glass Scan Size.  
If you press Fax Start, the  
machine starts scanning the first  
page.  
d Press Glass Scan Size.  
When the Touchscreen displays  
Next Page?, do one of the  
following:  
e Press A4or Legal/Folio .  
f Press OK.  
• To send a single page, press No.  
The machine starts sending the  
document.  
g Press  
.
1
MFC-L8850CDW and MFC-L9550CDW  
• To send more than one page,  
press Yesand place the next  
page on the scanner glass. Press  
OK. The machine starts scanning  
the page. (Repeat this step for  
each additional page.)  
Canceling a fax in process  
4
Press  
to cancel the fax. If you press  
while the machine is dialing or sending, the  
Touchscreen will display Cancel Job?.  
Stop faxing  
4
Press Yesto cancel the fax.  
To stop faxing, press  
.
42  
Download from Www.Somanuals.com. All Manuals Search And Download.  
         
Sending a fax  
Transmission Verification  
Report  
i Press  
.
4
NOTE  
• If you choose On+Imageor Off+Image,  
the image will not appear on the  
Transmission Verification Report if Real  
Time Transmission is set to On.  
You can use the Transmission Verification  
Report as proof that you sent a fax. This  
report lists the receiving party’s name or fax  
number, the time and date of transmission,  
duration of transmission, number of pages  
sent, and whether or not the transmission  
was successful.  
• If the transmission is successful, OKwill  
appear next to RESULTon the  
Transmission Verification Report.  
If the transmission is not successful,  
NGwill appear next to RESULT.  
4
There are several settings available for the  
Transmission Verification Report:  
On: Prints a report after every fax you  
send.  
On+Image: Prints a report after every fax  
you send. A portion of the fax’s first page  
appears on the report.  
Off: Prints a report if your fax is  
unsuccessful due to a transmission error.  
Offis the factory setting.  
Off+Image: Prints a report if your fax is  
unsuccessful due to a transmission error.  
A portion of the fax’s first page appears on  
the report.  
No Report: Does not print a report at all.  
a Press  
.
b Press All Settings.  
c Swipe up or down, or press a or b to  
display Fax.  
d Press Fax.  
e Swipe up or down, or press a or b to  
display Report Setting.  
f Press Report Setting.  
g Press Transmission.  
h Press On, On+Image, Off,  
Off+Imageor No Report.  
43  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Receiving a fax  
5
5
Receive modes  
5
NOTE  
You can use four sizes of paper for printing faxes: Letter, A4, Legal or Folio.  
Choose the correct Receive Mode  
5
The correct Receive Mode is determined by the external devices and telephone subscriber services  
(Voice Mail, Distinctive Ring, etc.) you will be using on the same line as the Brother machine.  
Will you be using a Distinctive Ring number for receiving faxes?  
Brother uses the term "Distinctive Ring" but different telephone companies may have other names for this  
service such as Custom Ringing, RingMaster, Personalized Ring, Teen Ring, Ident-A-Ring, Ident-A-Call,  
Data Ident-A-Call, Smart Ring and SimpleBiz Fax & Alternate Number Ringing (see Distinctive Ring  
on page 55 for instructions on setting up your machine using this feature).  
Will you be using Voice Mail on the same telephone line as your Brother machine?  
If you have Voice Mail on the same telephone line as your Brother machine, there is a strong possibility  
that Voice Mail and the Brother machine will conflict with each other when receiving incoming calls  
(see Voice Mail on page 54 for instructions on setting up your machine using this service).  
Will you be using a Telephone Answering Device on the same telephone line as your Brother  
machine?  
Your external telephone answering device (TAD) will automatically answer every call. Voice messages are  
stored on the external TAD and fax messages are printed. Choose External TADas your receive mode  
Will you be using your Brother machine on a dedicated fax line?  
Your machine automatically answers every call as a fax. Choose Faxas your receive mode (see Fax Only  
Will you be using your Brother machine on the same line as your telephone?  
Do you want to receive voice calls and faxes automatically?  
The Fax/Telreceive mode is used when sharing the Brother machine and your telephone on the  
same line. Choose Fax/Telas your receive mode (see Fax/Tel on page 46).  
Important Note: You can not receive voice messages on either Voice Mail or an answering  
machine if you choose the Fax/Telmode.  
Do you expect to receive very few faxes?  
Choose Manualas your receive mode. You control the telephone line and must answer every call  
yourself (see Manual on page 46).  
44  
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
Receiving a fax  
To set the receive mode follow the instructions below:  
a Press  
.
b Press All Settings.  
c Swipe up or down, or press a or b to display Fax.  
d Press Fax.  
e Swipe up or down, or press a or b to display Setup Receive.  
f Press Setup Receive.  
5
g Swipe up or down, or press a or b to display Receive Mode.  
h Press Receive Mode.  
NOTE  
If you cannot change the Receive Mode, make sure the Distinctive Ring feature is set to Off  
i Press Fax, Fax/Tel, External TADor Manual.  
j Press  
.
45  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Chapter 5  
External TAD  
5
Using receive modes  
5
External TADmode lets an external  
answering device manage your incoming  
calls. Incoming calls will be handled in the  
following ways:  
Some receive modes answer automatically  
(Faxand Fax/Tel). You may want to  
change the Ring Delay before using these  
modes (see Ring Delay on page 47).  
Faxes will be automatically received.  
Fax Only  
5
Voice callers can record a message on the  
external TAD.  
Faxmode will automatically answer every  
call as a fax.  
(For more information, see Connecting an  
Fax/Tel  
5
Fax/Telmode helps you manage incoming  
calls, by recognizing whether they are fax or  
voice calls and handling them in one of the  
following ways:  
Faxes will be automatically received.  
Voice calls will start the F/T ring to tell you  
to pick up the line. The F/T ring is a fast  
pseudo/double-ring made by your  
machine.  
Manual  
5
Manualmode turns off all automatic  
answering functions unless you are using the  
Distinctive Ring Receive feature.  
To receive a fax in Manual mode lift the  
handset of the external telephone or press  
(Fax) and then press Hook. When you  
hear fax tones (short repeating beeps), press  
Fax Start, and then press Receiveto  
receive a fax. You can also use the Easy  
Receive feature to receive faxes by lifting a  
handset on the same line as the machine.  
46  
Download from Www.Somanuals.com. All Manuals Search And Download.  
               
Receiving a fax  
F/T Ring Time  
(Fax/Tel mode only)  
Receive Mode settings  
5
5
Ring Delay  
5
When somebody calls your machine, you and  
your caller will hear the normal telephone ring  
sound. The number of rings is set by the Ring  
Delay setting.  
The Ring Delay setting sets the number of  
times the machine rings before it answers in  
Faxand Fax/Telmodes.  
If the call is a fax, then your machine will  
receive it; however, if it is a voice call the  
machine will sound the F/T ring  
(pseudo/double-ring) for the time you set in  
the F/T Ring Time setting. If you hear the F/T  
If you have external or extension telephones  
on the same line as the machine, keep the  
Ring Delay setting of 4 (see Using external  
ring it means that a voice caller is on the line.  
5
Because the F/T ring is made by the machine,  
extension and external telephones will not  
ring; however, you can still answer the call on  
any telephone (for more information,  
a Press  
.
b Press All Settings.  
c Swipe up or down, or press a or b to  
display Fax.  
a Press  
.
d Press Fax.  
b Press All Settings.  
e Swipe up or down, or press a or b to  
display Setup Receive.  
c Swipe up or down, or press a or b to  
display Fax.  
f Press Setup Receive.  
d Press Fax.  
g Swipe up or down, or press a or b to  
display Ring Delay.  
e Swipe up or down, or press a or b to  
display Setup Receive.  
h Press Ring Delay.  
f Press Setup Receive.  
i Press 0, 1, 2, 3or 4for how many times  
you want the line to ring before the  
machine answers.  
g Swipe up or down, or press a or b to  
display F/T Ring Time.  
j Press  
.
h Press F/T Ring Time.  
NOTE  
i Press how long the machine will ring to  
alert you that you have a voice call (20,  
30, 40 or 70 seconds).  
If you choose 0, the machine will answer  
immediately and the line will not ring at all.  
j Press  
.
NOTE  
Even if the caller hangs up during the  
pseudo/double-ringing, the machine will  
continue to ring for the set time.  
47  
Download from Www.Somanuals.com. All Manuals Search And Download.  
         
Chapter 5  
i Press On(or Off).  
j Press  
Easy Receive  
5
.
If Easy Receive is On:  
5
The machine can receive a fax automatically,  
even if you answer the call. When you see  
Receivingon the Touchscreen or hear a  
click on the phone line through the handset  
you are using, just replace the handset. Your  
machine will do the rest.  
If Easy Receive is Off:  
5
If you are at the machine and answer a fax  
call first by lifting the external handset, then  
press Fax Start, and then press Receive  
to receive the Fax.  
If you answered at an extension telephone  
NOTE  
• If this feature is set to On, but your  
machine does not connect a fax call when  
you lift an extension telephone handset,  
press the fax receive code l51.  
• If you send faxes from a computer on the  
same telephone line and the machine  
intercepts them, set Easy Receive to Off.  
a Press  
.
b Press All Settings.  
c Swipe up or down, or press a or b to  
display Fax.  
d Press Fax.  
e Swipe up or down, or press a or b to  
display Setup Receive.  
f Press Setup Receive.  
g Swipe up or down, or press a or b to  
display Easy Receive.  
h Press Easy Receive.  
48  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Receiving a fax  
Using Fax Preview  
5
Fax Preview  
(Black and White only)  
When you receive a fax, you will see a pop-up  
message on the Touchscreen. (For example:  
New Fax(es):01[View])  
5
How to preview a received fax  
5
a Press View.  
The Touchscreen displays the fax list.  
You can view received faxes on the  
NOTE  
Touchscreen by pressing  
(Fax) and  
• Although printed faxes show the received  
date and time when Fax Receive Stamp is  
turned on, the Fax Preview screen will not  
display the received date and time.  
then (Received Faxes). When the  
machine is in Ready mode, a pop-up  
message will appear on the Touchscreen to  
alert you of new faxes.  
5
• The fax list includes the old faxes and the  
new fax. The new fax is indicated by a  
blue mark next to the fax.  
Setting Fax Preview  
5
• To see a fax that has already been  
previewed, press Faxand Received  
Faxes.  
a Press  
b Press  
.
b Swipe up or down, or press a or b to  
display the fax number of the fax you  
want.  
(Fax Preview).  
c Press On(or Off).  
d Press Yes.  
c Press the fax you want.  
NOTE  
e The Touchscreen will tell you that any  
future faxes will not be printed as you  
receive them.  
• If your fax is large there may be a delay  
before it is displayed.  
Press Yes.  
• The Touchscreen displays the current  
page number and total pages of the fax  
message. When your fax message is over  
99 pages the total number of pages will be  
shown as “XX.”  
f Press  
.
NOTE  
When Fax Preview is turned on, a backup  
copy of received faxes will not be printed  
for Fax Forwarding and PC-FAX  
Receiving operations, even if you set  
Backup Print to On.  
49  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Chapter 5  
Press the Touchscreen or Touchpanel  
to perform the following operations.  
f When the Touchscreen displays  
Delete all pages?, do one of the  
following:  
Description  
Press Yesto delete all pages of the  
fax you have printed.  
Enlarge the fax.  
Press Noto save the fax you have  
Reduce the fax.  
printed.  
Scroll vertically.  
or  
or  
g Press  
.
Scroll horizontally.  
Rotate the fax clockwise.  
How to print or delete all faxes in the  
list  
5
Delete the fax.  
Press Yesto confirm.  
Go back to the previous page.  
a Press  
(Fax).  
Go to the next page.  
Go back to the fax list.  
Print the fax.  
b Press Received Faxes.  
c Press Print/Delete.  
d Do one of the following:  
Start  
Press Print All:New Fax(es)to  
print all faxes you have not yet  
viewed.  
d Press  
.
How to print a fax  
5
Press Print All(Old Faxes)to  
print all faxes you have viewed.  
a Press  
(Fax).  
Press Delete All:New Fax(es)  
to delete all faxes you have not yet  
viewed.  
b Press Received Faxes.  
c Press the fax you want.  
Press Yesto confirm.  
Press Delete All(Old Faxes)to  
d Press Startto confirm the fax to print.  
delete all faxes you have viewed.  
Press Yesto confirm.  
e Do one of the following:  
Press Print All Pagesto print all  
e Press  
.
pages.  
Press Print Displayed Onlyto  
print the displayed page only.  
Press Print From Displayedto  
print from the displayed page to the  
last page.  
50  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Receiving a fax  
Turning off Fax Preview  
5
a Press  
.
b Press  
(Fax Preview).  
c Press Off.  
d Press Yesto confirm.  
e If there are faxes stored in the memory,  
do one of the following:  
5
If you do not want to print the stored  
faxes, press Continue.  
Press Yesto confirm. Your faxes will  
be deleted.  
To print all the stored faxes, press  
Print All Faxes Before  
Delete.  
If you do not want to turn off Fax  
Preview, press Cancel.  
f Press  
.
51  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Using PC-FAX  
6
6
If you choose Backup Print On, the machine  
will also print the fax.  
How to use PC-FAX  
6
a Press  
.
PC-FAX Receive  
(Windows® only)  
6
b Press All Settings.  
If you turn on the PC-FAX Receive feature  
your MFC will store received faxes in memory  
and send them to your computer  
automatically. You can then use your  
computer to view and store these faxes.  
c Swipe up or down, or press a or b to  
display Fax.  
d Press Fax.  
e Swipe up or down, or press a or b to  
display Setup Receive.  
Even if you turn off your computer (at night or  
on the weekend, for example), your MFC will  
receive and store your faxes in its memory.  
The number of received faxes that are stored  
in the memory will appear on the  
f Press Setup Receive.  
g Swipe up or down, or press a or b to  
display PC Fax Receive.  
Touchscreen.  
When you start your computer and the PC-  
FAX Receiving software runs, your MFC  
transfers your faxes to your computer  
automatically.  
h Press PC Fax Receive.  
i Press Onto start the PC-FAX Receiving.  
j The Touchscreen displays a reminder to  
start the PC-FAX Receiving program on  
your computer. If you have started the  
PC-FAX Receiving program, press OK.  
For more information about how to start  
the PC-FAX Receiving program,  
see Software and Network User's  
Guide.  
For PC-FAX Receive to work the PC-FAX  
Receiving software must be running on your  
computer.  
Do one of the following:  
®
®
(Windows XP, Windows Vista and  
®
Windows 7)  
From the  
(Start) menu, select All  
k Swipe up or down, or press a or b to  
display <USB>or your computer name if  
the machine is connected to a network.  
Press <USB>or your computer name.  
Press OK.  
Programs > Brother >  
Utilities.  
Click the drop-down list and select your  
model name (if not already selected).  
Click PC-FAX Receive in the left  
Brother  
l Press Backup Print: Onor Backup  
Print: Off.  
navigation bar, and then click Receive.  
®
(Windows 8)  
IMPORTANT  
If you choose Backup Print: On, the  
machine will also print the fax at your  
machine so you will have a copy.  
Click  
(Brother Utilities), and then  
click the drop-down list and select your  
model name (if not already selected).  
Click PC-FAX Receive in the left  
navigation bar, and then click Receive.  
52  
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
Using PC-FAX  
PC-FAX Send  
6
m Press  
.
The Brother PC-FAX feature lets you use  
your computer to send a document from an  
application as a standard fax. You can send a  
file created in any application on your  
computer as a PC-FAX. You can even attach  
a cover page (for more information,  
NOTE  
• Before you can set up PC-FAX Receive  
you must install the MFL-Pro Suite  
software on your computer. Make sure  
your computer is connected and turned on  
(see Software and Network User's Guide).  
see Software and Network User's Guide).  
• If your machine has an error and is unable  
to print faxes from memory, you can use  
this setting to transfer your faxes to a  
How to send a PC-FAX:  
6
Contact your application vendor if you need  
more support.  
• PC-FAX Receive is not available for Mac  
OS.  
a From your application select File, and  
then Print.  
6
The Print dialog box will be displayed.  
(The steps may vary depending on your  
application.)  
b Select Brother PC-FAX v.3.  
c Click OK.  
The Brother PC-FAX user interface will  
be displayed.  
d Enter the recipient’s fax number using  
your computer keyboard or by clicking  
the numeric keypad of the Brother  
PC-FAX user interface. You can also  
select a stored number from the  
Address Book.  
e Click  
.
f Click Start.  
Your document will be sent to the  
Brother machine and then faxed to the  
recipient.  
53  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Telephone services and external  
devices  
7
7
Teen Ring, and SimpleBiz Fax & Alternate  
Telephone line  
services  
Number Ringing. This service establishes a  
second telephone number on the same line  
as your existing telephone number, and each  
number has its own ring pattern. Typically,  
the original number rings with the standard  
ring pattern and is used for receiving voice  
calls, and the second number rings with a  
different ring pattern and is used for receiving  
7
Voice Mail  
7
If you have Voice Mail on the same telephone  
line as your Brother machine, Voice Mail and  
the Brother machine will conflict with each  
other when receiving incoming calls.  
OR  
For example, if your Voice Mail is set to  
answer after 4 rings and your Brother  
machine is set to answer after 2 rings, then  
your Brother machine will answer first. This  
will prevent callers from being able to leave a  
message in your Voice Mail.  
Set your Brother machine’s Receive Mode to  
"Manual". Manual Mode requires that you  
answer every incoming call if you want to be  
able to receive a fax. If the incoming call is a  
telephone call, then complete the call as you  
normally would. If you hear fax sending tones  
you must transfer the call to the Brother  
telephones on page 60). Unanswered fax  
and voice calls will go to your Voice Mail. (To  
set the machine in MANUAL Mode,  
Similarly, if your Brother machine is set to  
answer after 4 rings and your Voice Mail is set  
to answer after 2 rings, then your Voice Mail  
will answer first. This will prevent your Brother  
machine from being able to receive an  
incoming fax, since Voice Mail cannot  
transfer the incoming fax back to the Brother  
machine.  
To avoid conflicts between your Brother  
machine and your Voice Mail service, do one  
of the following:  
Get the Distinctive Ring service from your  
telephone company. Distinctive Ring is a  
feature of your Brother machine that allows a  
person with one line to receive fax and voice  
calls through two different telephone  
numbers on that one line. Brother uses the  
term ’Distinctive Ring,’ but telephone  
companies market the service under a variety  
of names, such as Custom Ringing,  
Personalized Ring, Smart Ring, RingMaster,  
Ident-A-Ring, Ident-A-Call, Data Ident-A-Call,  
54  
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
Telephone services and external devices  
What does Brother’s ‘Distinctive Ring’  
do?  
Distinctive Ring  
7
7
Distinctive Ring is a function of your Brother  
machine that allows a person with one line to  
receive fax and voice calls through two  
different phone numbers on that one line.  
Brother uses the term "Distinctive Ring," but  
telephone companies market the service  
under a variety of names, such as Smart  
Ring, Ring Master or Ident-a-Ring. This  
service establishes a second telephone  
number on the same line as your existing  
telephone number, and each number has its  
own ring pattern. Typically, the original  
number rings with the standard ring pattern  
and is used for receiving voice calls, and the  
second number rings with a different ring  
pattern and is used for receiving faxes.  
The Brother machine has a Distinctive Ring  
feature that allows you to use your machine to  
take full advantage of the telephone  
company’s Distinctive Ring service. The new  
telephone number on your line can just  
receive faxes.  
NOTE  
You must pay for your telephone  
company’s Distinctive Ring service before  
you program the machine to work with it.  
Do you have Voice Mail?  
7
If you have Voice Mail on the telephone line  
that you will install your new machine on,  
there is a strong possibility that Voice Mail  
and the machine will conflict with each other  
while receiving incoming calls. However, the  
Distinctive Ring feature allows you to use  
more than one number on your line, so  
both Voice Mail and the machine can work  
together without any problems. If each one  
has a separate telephone number, neither will  
interfere with the other’s operations.  
NOTE  
7
• You must pay for your telephone  
company’s Distinctive Ring service before  
you program the machine to work with it.  
• Call your telephone company for  
availability and rates.  
What does your telephone company’s  
‘Distinctive Ring’ do?  
If you decide to get the Distinctive Ring  
service from the telephone company, you  
must follow the directions below to register  
the new Distinctive Ring pattern they give  
you. This is so your machine can recognize  
its incoming calls.  
7
Your telephone company’s Distinctive Ring  
service allows you to have more than one  
number on the same telephone line. If you  
need more than one telephone number, it  
is cheaper than paying for an extra line.  
Each telephone number has its own  
Distinctive Ring pattern, so you will know  
which telephone number is ringing. This is  
one way to have a separate telephone  
number for your machine.  
NOTE  
You can change or cancel the Distinctive  
Ring pattern at any time. You can switch it  
off temporarily, and turn it back on later.  
When you get a new fax number, make  
sure you reset this feature.  
NOTE  
Call your telephone company for  
availability and rates.  
55  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Chapter 7  
Before you choose the ring pattern to  
register  
Registering the Distinctive Ring  
pattern Very important!  
7
7
You can only register one Distinctive Ring  
pattern with the machine. Some ring patterns  
cannot be registered. The ring patterns below  
are supported by your Brother machine.  
Register the one your telephone company  
gives you.  
After you set the Distinctive Ring feature to  
On, your Distinctive Ring number will receive  
faxes automatically. The receive mode is  
automatically set to Manualand you cannot  
change it to another receive mode while  
Distinctive Ring is set to On. This ensures the  
Brother machine will only answer the  
Distinctive Ring number and not interfere  
when your main telephone number is called.  
Ring  
Rings  
Pattern  
When Distinctive Ring is on, the Touchscreen  
displays D/Ras the Receive Mode.  
1
short-short or  
long-long  
2
3
4
short-long-short  
short-short-long  
a Press  
.
b Press All Settings.  
very long  
(normal pattern)  
c Swipe up or down, or press a or b to  
display Fax.  
NOTE  
d Press Fax.  
• Ring Pattern #1 is often called Short-Short  
and is the most commonly used.  
e Swipe up or down, or press a or b to  
display Miscellaneous.  
• If the ring pattern you received is not on  
this chart, call your telephone company  
and ask for one that is shown.  
f Press Miscellaneous.  
g Press Distinctive.  
h Do one of the following:  
The machine will only answer calls to its  
registered number.  
The first two rings are silent on the  
machine. This is because the fax must  
<<listen>> to the ring pattern (to compare  
it to the pattern that was ‘registered’).  
(Other telephones on the same line will  
ring.)  
If you have not registered the  
Distinctive Ring, press  
Distinctive, and then press On.  
Go to step i.  
If you have already registered the  
Distinctive Ring, and want to change  
the pattern, go to step i.  
If you program the machine correctly, it  
will recognize the registered ring pattern of  
the ‘fax number’ within 2 ring patterns and  
then answer with a fax tone. When the  
‘voice number’ is called, the machine will  
not answer.  
i Press Ring Pattern.  
j Press the stored ring pattern you want.  
Press OK.  
(You will hear each pattern as you press  
the four buttons. Make sure you choose  
the pattern that the telephone company  
gave you.)  
k Press  
.
Distinctive Ring is now set to On.  
56  
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
Telephone services and external devices  
Turning off Distinctive Ring  
7
Connecting an external  
TAD (telephone  
a Press  
.
answering device)  
7
b Press All Settings.  
You can connect an external Telephone  
Answering Device (TAD) to the same line as  
your machine. When the TAD answers a call,  
your machine will “listen” for the CNG (fax  
calling) tones sent by a sending fax machine.  
If it hears them it will take over the call and  
receive the fax. If it does not hear them, it will  
let your TAD take a voice message and the  
Touchscreen will display Telephone.  
c Swipe up or down, or press a or b to  
display Fax.  
d Press Fax.  
e Swipe up or down, or press a or b to  
display Miscellaneous.  
f Press Miscellaneous.  
g Press Distinctive.  
h Press Distinctive.  
i Press Off.  
The external TAD must answer within four  
rings (we recommend you set it to two rings).  
This is because your machine cannot hear  
the CNG tones until the external TAD has  
picked up the call. The sending machine will  
send CNG tones for only eight to ten seconds  
longer. We do not recommend using the toll  
saver feature on your external TAD if it needs  
more than four rings to activate it.  
7
j Press  
.
NOTE  
Unless you are using Distinctive Ring, the  
TAD must be connected to the EXT. jack of  
the machine.  
If you do not want to receive faxes on your  
Distinctive Ring number, you can turn off  
Distinctive Ring. The machine will stay in  
Manualreceive mode so you must set the  
Receive Mode again (see Choose the  
If you subscribe to your telephone  
company’s Distinctive Ring service:  
You may connect an external TAD to a  
separate wall jack only if you subscribe to  
your telephone company’s Distinctive  
Ring service, have registered the  
Distinctive Ring pattern on your machine,  
and use that number as a fax number. The  
recommended setting is at least four rings  
on the external TAD when you have the  
telephone company’s Distinctive Ring  
service. You cannot use the Toll Saver  
setting.  
57  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Chapter 7  
If You Do Not Subscribe to the  
Connections  
7
Distinctive Ring Service:  
The external TAD must be plugged into the  
back of the machine, into the jack labeled  
EXT. Your machine cannot work correctly if  
you plug the TAD into a wall jack (unless you  
are using Distinctive Ring).  
You must plug your TAD into the EXT.  
jack of your machine. If your TAD is  
plugged into a wall jack, both your  
machine and the TAD will try to control the  
telephone line. (See the illustration  
below.)  
a Plug the telephone line cord from the  
telephone wall jack into the back of the  
machine, in the jack labeled LINE.  
Before you connect an external TAD  
(telephone answering device), remove the  
protective cap (2) from the EXT. jack on  
the machine.  
b Plug the telephone line cord from your  
external TAD into the back of the  
machine, in the jack labeled EXT. (Make  
sure this cord is connected to the TAD at  
the TAD’s telephone line jack, and not  
its handset jack.)  
1
1
c Set your external TAD to four rings or  
less. (The machine’s Ring Delay setting  
does not apply.)  
d Record the outgoing message on your  
2
external TAD.  
e Set the TAD to answer calls.  
1
TAD  
2
Protective Cap  
f Set the Receive Mode on your machine  
to External TAD(see Choose the  
NOTE  
If you have problems receiving faxes,  
reduce the Ring Delay setting on your  
external TAD.  
58  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Telephone services and external devices  
Recording an outgoing  
message (OGM)  
External and extension  
telephones  
7
7
a Record 5 seconds of silence at the  
Connecting an external or  
extension telephone  
beginning of your message. This allows  
your machine time to listen for fax tones.  
7
b Limit your speaking to 20 seconds.  
You can connect a separate telephone  
directly to your machine as shown in the  
diagram below.  
c End your 20-second message by giving  
your Fax Receive Code for people  
sending manual faxes. For example:  
“After the beep, leave a message or  
press l51 and Start to send a fax.”  
Connect the telephone line cord to the jack  
labeled EXT.  
Before you connect an external telephone,  
remove the protective cap (3) from the EXT.  
jack on the machine.  
NOTE  
We recommend beginning your OGM with  
an initial 5 second silence because the  
machine cannot hear fax tones over a loud  
voice. You may try leaving out this pause,  
but if your machine has trouble receiving  
faxes, then you should re-record the OGM  
to include it.  
7
1
2
Multi-line connections (PBX)  
7
3
We suggest you ask the company who  
installed your PBX to connect your machine.  
If you have a multi line system we suggest  
you ask the installer to connect the unit to the  
last line on the system. This prevents the  
machine being activated each time the  
system receives telephone calls. If all  
incoming calls will be answered by a  
1
2
3
Extension telephone  
External telephone  
Protective Cap  
switchboard operator we recommend that  
you set the Receive Mode to Manual.  
We cannot guarantee that your machine will  
operate correctly under all circumstances  
when connected to a PBX. Any difficulties  
with sending or receiving faxes should be  
reported first to the company who handles  
your PBX.  
59  
Download from Www.Somanuals.com. All Manuals Search And Download.  
         
Chapter 7  
Using external and extension  
telephones  
Using a non-Brother cordless  
external handset  
7
7
If your non-Brother cordless telephone is  
connected to the EXT. jack of the  
Using extension telephones  
7
machine(see page 59) and you typically carry  
the cordless handset elsewhere, it is easier to  
answer calls during the Ring Delay.  
If you answer a fax call at an extension  
telephone, you can make your machine  
receive the fax by pressing the Fax Receive  
Code l51.  
If you let the machine answer first, you must  
go to the machine so you can press Pickup  
to transfer the call to the cordless handset.  
If the machine answers a voice call and  
pseudo/double-rings for you to take over, you  
can take the call at an extension telephone by  
pressing the Telephone Answer Code #51  
Using an external telephone  
(Connected to the EXT. jack of the  
machine)  
7
If you answer a fax call at the external  
telephone connected to the EXT. jack of the  
machine, you can make the machine receive  
the fax by pressing Fax Startand choosing  
Receive.  
If the machine answers a voice call and  
pseudo/double-rings for you to take over, you  
can take the call at the external telephone by  
pressing Pickup.  
If you answer a call and no one is on  
the line:  
7
You should assume that you’re receiving a  
manual fax.  
Press l51 and wait for the chirp or until the  
Touchscreen displays Receiving, and then  
hang up.  
NOTE  
You can also use the Easy Receive  
feature to make your machine  
automatically take the call (see Easy  
60  
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
Telephone services and external devices  
Changing the Remote Codes  
7
Using Remote Codes  
7
The preset Fax Receive Code is l51. The  
preset Telephone Answer Code is #51. If you  
are always disconnected when accessing  
your External TAD, try changing the  
three-digit remote codes, for example ###  
and 999.  
Fax Receive Code  
7
If you answer a fax call on an extension  
telephone, you can tell your machine to  
receive it by pressing the Fax  
ReceiveCode l51. Wait for the chirping  
sounds then replace the handset (see Easy  
a Press  
.
If you answer a fax call at the external  
telephone, you can make the machine  
receive the fax by pressing Fax Startand  
then pressing Receive.  
b Press All Settings.  
c Swipe up or down, or press a or b to  
display Fax.  
d Press Fax.  
Telephone Answer Code  
7
e Swipe up or down, or press a or b to  
display Setup Receive.  
If you receive a voice call and the machine is  
in F/T mode, it will start to sound the F/T ring  
(pseudo/double-ring) after the initial ring  
delay. If you pick up the call on an extension  
telephone you can turn the F/T ring off by  
pressing #51 (make sure you press this  
between the rings).  
7
f Press Setup Receive.  
g Swipe up or down, or press a or b to  
display Remote Codes.  
h Press Remote Codes.  
i Do one of the following:  
If the machine answers a voice call and  
pseudo/double-rings for you to take over, you  
can take the call at the external telephone by  
pressing Pickup.  
If you want to change the  
Fax Receive Code, press Fax  
Receive Code. Enter the new  
code, and then press OK.  
If you want to change the  
Telephone Answer Code, pressTel  
Answer. Enter the new code, and  
then press OK.  
If you do not want to change the  
Codes, go to step j.  
If you want to turn the Remote Codes  
Off(or On), press Remote Codes.  
Press Off(or On).  
j Press  
.
61  
Download from Www.Somanuals.com. All Manuals Search And Download.  
       
Dialing and storing numbers  
8
8
d Do one of the following:  
How to dial  
8
Swipe up or down, or press a or b to  
display the number you want.  
You can dial in any of the following ways.  
Press  
, and then enter the first  
Manual dialing  
8
letter of the name and press OK.  
e Press the number or the name you want.  
f To send a fax, press Apply.  
a Load your document.  
b Do one of the following:  
When Fax Preview is set to Off,  
g Press Fax Start.  
The machine scans and sends the fax.  
press  
(Fax).  
LDAP search  
8
When Fax Preview is set to On, press  
(Fax) and Sending  
Fax(es).  
If the machine is connected to your LDAP server,  
you can search for information such as fax  
numbers and E-mail addresses from your server.  
(See Software and Network User's Guide)  
c Press all digits of the fax number.  
Fax redial  
8
If you are sending a fax automatically and the  
line is busy, the machine will automatically  
redial one time after five minutes.  
The automatic redial only works when you set  
Auto Redialto On. The default setting is On  
.
If you are sending a fax manually and the line is  
busy, press Hookand then Redial, wait for the  
other fax machine to answer, and then press  
Fax Startto try again. If you want to make a  
second call to the last number dialed, you can  
d Press Fax Start.  
save time by pressing Redialand Fax Start  
.
Dialing from the Address Book  
a Load your document.  
8
Redialonly works if you dialed from the  
machine.  
b Press  
(Fax).  
c Press Address Book.  
62  
Download from Www.Somanuals.com. All Manuals Search And Download.  
           
Dialing and storing numbers  
Storing numbers  
8
NOTE  
If you downloaded Internet Fax:  
You can set up your machine to do the  
following types of easy dialing: Address Book  
and Groups for broadcasting faxes. When  
you dial an Address Book number, the  
Touchscreen displays the number.  
If you want to store an E-mail address to  
use with Internet Fax or Scan to E-mail  
server, press  
and enter the E-mail  
address (see Entering text on page 210),  
and press OK.  
NOTE  
If you lose electrical power, the Address  
Book numbers that are in the memory will  
not be lost.  
i Press OK.  
j Do one of the following:  
To store another Address Book  
number, repeat steps c - j.  
Storing a pause  
8
To finish storing numbers, press  
.
Press Pauseto insert a 3.5-second pause  
between numbers. You can press Pauseas  
many times as needed to increase the length  
of the pause.  
Storing Address Book  
numbers  
8
8
You can store up to 300 addresses with a  
name.  
a Press  
(Fax).  
b Press Address Book.  
c Press Edit.  
d Press Add New Address.  
e Press Name.  
f Enter the name using the keyboard on  
the machine's Touchscreen (up to 15  
characters). (To help you enter letters,  
Press OK.  
g Press Address.  
h Enter the fax or telephone number using  
the keyboard on the machine's  
Touchscreen (up to 20 digits).  
Press OK.  
63  
Download from Www.Somanuals.com. All Manuals Search And Download.  
         
Chapter 8  
g Do the following:  
To change the name, press Name.  
Changing Address Book  
names or numbers  
8
Enter the new name (up to 15  
characters) using the keyboard on  
the machine's Touchscreen. (To help  
you enter letters, see Entering text  
You can change or delete an Address Book  
name or number that has already been  
stored.  
If the stored number has a scheduled job,  
such as a delayed fax or a fax forwarding  
number, it will be dimmed on the  
Touchscreen. You cannot select the number  
to make changes or to delete it unless you  
first cancel the scheduled job (see Advanced  
User's Guide).  
Press OK.  
To change the fax or telephone  
number, press Address. Enter the  
new fax or telephone number (up to  
20 digits) using the keyboard on the  
machine's Touchscreen.  
Press OK.  
a Press  
(Fax).  
NOTE  
How to change the stored name or  
number:  
b Press Address Book.  
c Press Edit.  
To change a character, press d or c to  
position the cursor to highlight the  
d Do one of the following:  
incorrect character, and then press  
Enter the new character or number.  
.
Press Changeto edit the names or  
numbers. Go to step e.  
Press Deleteto display Delete.  
Delete numbers by pressing them to  
display a red check mark.  
h Press OKto finish.  
To change another Address Book  
number, repeat steps c - h.  
Press OK.  
i Press  
.
Press Yesto confirm. Go to step i.  
e Swipe up or down, or press a or b to  
display the number you want.  
f Press the number you want.  
64  
Download from Www.Somanuals.com. All Manuals Search And Download.  
         
Making copies  
9
9
Stop copying  
9
How to copy  
9
The following steps explain the basic copy  
operation.  
To stop copying, press  
.
Copy preset settings  
9
a Do one of the following to load your  
document:  
You can copy with a variety of settings that  
are already set up for you in the machine  
simply by pressing them.  
Place the document face up in the  
The following preset settings are available.  
Load your document face down on  
the scanner glass (see Using the  
Receipt  
Normal  
2in1(ID)  
2in1  
b Press the Copybutton on the  
Touchscreen.  
2-sided(12)  
2-sided(22)  
(MFC-L8850CDW and MFC-L9550CDW)  
Paper Save  
9
a Load your document.  
The Touchscreen displays:  
b Press  
(Copy).  
1
c Swipe left or right to display Receipt,  
Normal, 2in1(ID), 2in1,  
2-sided(12), 2-sided(22)or  
Paper Save, and press the preset you  
want.  
d Enter the number of copies you want.  
e Do one of the following:  
1
No. of Copies  
To change more settings, go to  
step f.  
You can enter the number of copies  
by using the dial pad.  
If you have finished changing  
settings, go to step j.  
c For multiple copies, enter the two-digit  
number (up to 99).  
f Press Options.  
d Press Color Startor Black Start.  
65  
Download from Www.Somanuals.com. All Manuals Search And Download.  
         
Chapter 9  
g Swipe up or down, or press a or b to  
display the available settings, and then  
press the setting you want.  
Copy Settings and Options  
9
You can change the following copy settings.  
(Basic User's Guide)  
h Swipe up or down, or press a or b to  
display the available options, and then  
press your new option. Repeat steps g  
and h for each setting you want.  
For details about changing the following  
settings, see Paper settings on page 31.  
Tray Setting(Paper Size and Type)  
Tray Use: Copy  
NOTE  
If you want to save the settings as a  
Shortcut, press Save as Shortcut.  
Press Copyand then press Options. Swipe  
up or down, or press a or b to scroll through  
the copy settings. When the setting you want  
is displayed, press it and choose your option.  
When you have finished changing the  
options, press OK.  
i Press OK.  
j Press Color Startor Black Start.  
(Advanced User's Guide)  
For more information about changing the  
following settings, see Advanced User's  
Guide:  
Quality  
Enlarge/Reduce  
2-sided Copy  
Tray Use  
Density  
Contrast  
Stack/Sort  
Page Layout  
2in1(ID)  
Color Adjust  
2-sided Copy Page Layout  
(MFC-L8850CDW and MFC-L9550CDW)  
Remove Background Color  
Save as Shortcut  
66  
Download from Www.Somanuals.com. All Manuals Search And Download.  
       
Printing from a USB flash drive  
or digital camera supporting  
mass storage  
10  
10  
With the Direct Print feature, you do not need  
a computer for printing. You can print by just  
plugging your USB flash drive into the  
machine’s USB direct interface. You can also  
connect and print directly from a camera set  
to USB mass storage mode.  
Creating a PRN file for  
direct printing  
10  
NOTE  
The screens in this section may vary  
depending on your application and  
operating system.  
You can use a USB flash drive that has the  
following specifications:  
USB Class  
USB Mass Storage Class  
a From the menu bar of an application,  
click File, then Print.  
USB Mass Storage SCSI or SFF-8070i  
Sub Class  
b ChooseBrotherMFC-XXXXPrinter (1)  
and check the Print to file box (2).  
Click Print.  
Transfer protocol  
Bulk transfer Only  
FAT12/FAT16/FAT32  
Format  
Sector size  
Encryption  
Max. 4096 Byte  
Encrypted devices are  
not supported.  
1
2
1
NTFS format is not supported.  
NOTE  
• Some USB flash drives may not work with  
the machine.  
10  
• If your camera is in PictBridge mode, you  
cannot print from it. See the  
documentation supplied with your camera  
to switch from PictBridge mode to mass  
storage mode.  
c Choose the folder you want to save the  
file to and enter the file name if  
prompted.  
If you are prompted for a file name only,  
you can also specify the folder you want  
to save the file in by entering the  
directory name. For example:  
C:\Temp\FileName.prn  
If a USB flash drive is connected to your  
computer, you can save the file directly  
to the USB flash drive.  
67  
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
Chapter 10  
a Connect your USB flash drive or digital  
camera to the USB direct interface (1)  
on the front of the machine.  
Printing directly from  
the USB flash drive or  
digital camera  
supporting mass  
storage  
The Touchscreen will automatically  
display the USB menu to confirm the  
USB flash drive or digital camera is  
correctly connected.  
10  
NOTE  
• Make sure your digital camera is turned  
on.  
• Your digital camera must be switched  
from PictBridge mode to mass storage  
mode.  
1
1
NOTE  
• If an error occurs, the USB menu will not  
appear on the Touchscreen.  
• When the machine is in Deep Sleep mode,  
the Touchscreen does not display any  
information even if you connect a USB flash  
drive to the USB direct interface. Press the  
Touchscreen to wake up the machine.  
• To prevent damage to your machine, DO  
NOT connect any device other than a  
digital camera or USB flash drive to the  
USB direct interface.  
68  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Printing from a USB flash drive or digital camera supporting mass storage  
b Press Direct Print.  
f Press the option you want.  
NOTE  
NOTE  
If your machine has been set to Secure  
• You can choose the following settings:  
Function Lock On, you may not be able to  
access Direct Print (see Advanced User's  
Guide).  
Paper Type  
Paper Size  
Multiple Page  
Orientation  
2-sided  
c Swipe up or down, or press a or b to  
choose the folder name and file name  
you want.  
If you have selected the folder name,  
swipe up or down, or press a or b to  
choose the file name you want.  
Collate  
Tray Use  
Print Quality  
PDF Option  
NOTE  
If you want to print an index of the files,  
press Index Printon the Touchscreen.  
Press Color Startor Black Startto  
start printing.  
• Depending on the file type, some of these  
settings may not appear.  
g Do one of the following:  
d Do one of the following:  
To change another setting, repeat  
step e.  
Press Print Settingsif you want  
to change them. Go to step e.  
If you do not want to change other  
settings, press OKand go to step h.  
If you do not want to change the  
current settings, go to step h.  
h Enter the number of copies you want  
10  
using the touchpanel.  
e Swipe up or down, or press a or b to  
display the setting you want.  
i Press Color Startor Black  
Startto start printing.  
IMPORTANT  
DO NOT remove the USB flash drive or  
digital camera from the USB direct  
interface until the machine has finished  
printing.  
j Press  
.
69  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Chapter 10  
Changing the default settings  
for direct print  
10  
You can change the default settings for Direct  
Print.  
a Connect your USB flash drive or digital  
camera to the USB direct interface on  
the front of the machine.  
b Press Direct Print.  
c Press DefaultSettings.  
d Swipe up or down, or press a or b to  
display the setting you want.  
Press the setting.  
e Press the new option you want.  
f Repeat steps d and e for each setting  
you want to change.  
g Press OK.  
h Press  
.
70  
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
How to print from a computer  
11  
11  
Printing a document  
11  
The machine can receive a document from  
your computer and print it. To print from a  
computer, you must install the printer driver.  
(For more information about printer driver  
settings, see Software and Network User's  
Guide)  
a Install the Brother printer driver from the  
CD-ROM or Brother Solutions Center at  
(see Quick Setup Guide).  
b From your application, choose the Print  
command.  
c Choose the name of your machine in the  
Print dialog box and click Properties  
(or Preferences, depending on the  
application you are using).  
d Choose the settings you want to change  
in the Properties dialog box, and then  
click OK.  
Paper Size  
Orientation  
Copies  
11  
Media Type  
Print Quality  
Color / Mono  
Document Type  
Multiple Page  
2-sided / Booklet  
Paper Source  
e Click Print to begin printing.  
71  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
How to scan to a computer  
12  
12  
Before scanning  
12  
To use the machine as a scanner, install a scanner driver. If the machine is on a network,  
configure it with a TCP/IP address.  
Install the scanner drivers from the CD-ROM or Brother Solutions Center at  
http://solutions.brother.com/, (see Quick Setup Guide).  
Configure the machine with a TCP/IP address if network scanning does not work  
(see Software and Network User's Guide).  
72  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
How to scan to a computer  
Scanning a document as a PDF file using  
ControlCenter4 (Windows )  
®
12  
(For Macintosh, see Software and Network User's Guide.)  
NOTE  
The screens on your computer may vary depending on your model.  
ControlCenter4 is a software utility that lets you quickly and easily access the applications you use  
most often. Using ControlCenter4 eliminates the need to manually launch specific applications.  
a Load your document (see How to load documents on page 39).  
b Follow the instructions for the operating system you are using.  
®
®
®
(Windows XP, Windows Vista and Windows 7)  
Open ControlCenter4 by clicking (Start) > All Programs > Brother >  
Brother  
Utilities. Click the drop-down list and select your model name (if not already selected).  
Click SCAN in the left navigation bar, and then click ControlCenter4.The ControlCenter4  
application will open.  
®
(Windows 8)  
Click  
(Brother Utilities), and then click the drop-down list and select your model  
name (if not already selected). Click SCAN in the left navigation bar, and then click  
ControlCenter4. The ControlCenter4 application will open.  
c If the ControlCenter4 Mode screen appears, choose the Advanced Mode and then click OK.  
12  
d Make sure the machine you want to use is selected from the Model drop-down list.  
73  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 12  
e Click File.  
f Press Scan.  
The machine starts the scanning process. The folder where the scanned data is saved will  
open automatically.  
74  
Download from Www.Somanuals.com. All Manuals Search And Download.  
How to scan to a computer  
How to scan a document as a PDF file using the  
Touchscreen  
12  
a Load your document (see How to load documents on page 39).  
b Press Scan.  
c Swipe left or right to display to File.  
will be displayed in the center of the Touchscreen highlighted in blue.  
d Press OK.  
When the machine is connected to a network, press the computer name.  
Do one of the following:  
If you want to use the default settings, go to step h.  
If you want to change the default settings, go to step e.  
e Press Options. Scan Settingswill change to Set at Device.  
f Choose the settings for 2-sided Scan , Scan Type, Resolution, File Type, Scan  
Sizeand Remove Background Coloras needed.  
g Press OK.  
h Press Start.  
The machine starts the scanning process.  
12  
1
MFC-L8850CDW and MFC-L9550CDW  
75  
Download from Www.Somanuals.com. All Manuals Search And Download.  
       
Chapter 12  
NOTE  
The following scan modes are available.  
to USB  
®
to Network(Windows )  
to FTP/SFTP  
to E-mail Server  
to E-mail  
to Image  
to OCR  
to File  
WS Scan (Web Services Scan)  
1
Windows® only (Windows Vista® SP2 or later, Windows® 7 and Windows®  
(See Software and Network User's Guide.)  
8
76  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Routine maintenance  
A
A
Replacing supplies  
A
You must replace supplies when the machine indicates that the life of the supply is over. You can  
replace the following supplies yourself:  
Using non-Brother supplies may affect the print quality, hardware performance, and machine  
reliability.  
NOTE  
• The drum unit and toner cartridge are two separate parts.  
• The drum unit and toner cartridge are two separate supplies. Make sure both are installed. If  
the toner cartridge is placed in the machine without the drum unit, the message Drum !may  
be displayed.  
Toner cartridge  
Drum unit  
Order No. DR-331CL  
Order No. TN-331BK , TN-331C , TN-331M ,  
TN-331Y , TN-336BK , TN-336C , TN-336M ,  
TN-336Y , TN-339BK , TN-339C , TN-339M ,  
TN-339Y  
1
Available for MFC-L8600CDW and MFC-L8850CDW  
2
Available for MFC-L9550CDW  
A
Belt unit  
Order No. BU-320CL  
Waste toner box  
Order No. WT-320CL  
77  
Download from Www.Somanuals.com. All Manuals Search And Download.  
       
Chapter A  
The messages in the table appear on the Touchscreen. These messages provide advanced  
warnings to replace the supply items before they reach end of life. To avoid any inconvenience,  
you may want to buy spare supply items before the machine stops printing.  
Touchscreen  
messages  
Supply to get  
ready  
Approximate life How to replace  
Order No.  
Toner Low: X  
Toner cartridge  
X= BK, C, M, Y  
BK= Black  
<Black>  
See page 81.  
TN-331BK ,  
TN-331C ,  
2,500 pages  
4,000 pages  
6,000 pages  
TN-331M ,  
TN-331Y ,  
C= Cyan  
TN-336BK ,  
M= Magenta  
Y= Yellow  
TN-336C ,  
<Cyan, Magenta,  
Yellow>  
TN-336M ,  
TN-336Y ,  
1,500 pages  
TN-339BK ,  
3,500 pages  
TN-339C ,  
TN-339M ,  
6,000 pages  
TN-339Y  
Drum End Soon  
Belt End Soon  
Drum unit  
Belt unit  
See page 90.  
See page 96.  
DR-331CL  
BU-320CL  
25,000 pages  
50,000 pages  
20,000 pages  
WT Box End Soon Waste toner box  
WT-320CL  
50,000 pages  
1
2
3
4
5
6
7
8
Letter or A4 size single-sided pages.  
Approximate cartridge yield is declared in accordance with ISO/IEC 19798.  
1 page per job  
Drum life is approximate and may vary by type of use.  
Standard toner cartridge  
High yield toner cartridge  
Super high yield toner cartridge  
5 pages per job  
78  
Download from Www.Somanuals.com. All Manuals Search And Download.  
                 
Routine maintenance  
You must clean the machine regularly and replace the supply items when the messages in the  
table are displayed on the Touchscreen.  
Touchscreen  
messages  
Supply to replace Approximate life  
How to replace  
Order No.  
Replace Toner  
Toner cartridge  
<Black>  
TN-331BK ,  
TN-331C ,  
The Touchscreen  
displays the toner  
cartridge color that  
you must replace.  
2,500 pages  
4,000 pages  
6,000 pages  
TN-331M ,  
TN-331Y ,  
TN-336BK ,  
BK= Black  
C= Cyan  
TN-336C ,  
<Cyan, Magenta,  
Yellow>  
TN-336M ,  
TN-336Y ,  
M= Magenta  
Y= Yellow  
1,500 pages  
TN-339BK ,  
3,500 pages  
TN-339C ,  
TN-339M ,  
6,000 pages  
TN-339Y  
Replace Drum  
Drum unit  
DR-331CL  
BU-320CL  
25,000 pages  
Drum Stop  
Drum unit  
Belt unit  
Replace Belt  
50,000 pages  
20,000 pages  
Replace WT Box Waste toner box  
Replace Fuser Fuser unit  
WT-320CL  
50,000 pages  
Contact Brother Customer Service or a  
Brother Authorized Service Center to  
replace the fuser unit.  
100,000 pages  
To replace the fuser unit contact Brother  
Customer Service at:  
1-877-BROTHER (1-877-276-8437) (in USA)  
or to locate a Brother Authorized Service  
Center, visit  
A
Replace PF Kit Paper feeding kit  
MP  
Contact Brother Customer Service or a  
Brother Authorized Service Center to  
replace the paper feeding kit.  
50,000 pages  
Replace PF  
Kit1  
Paper feeding kit  
Paper feeding kit  
100,000 pages  
To replace the paper feeding kit contact  
Brother Customer Service at:  
1-877-BROTHER (1-877-276-8437) (in USA)  
Replace PF  
Kit2  
100,000 pages  
or to locate a Brother Authorized Service  
Center, visit  
79  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter A  
Touchscreen  
messages  
Supply to replace Approximate life  
How to replace  
Order No.  
Replace Laser  
Laser unit  
Contact Brother Customer Service or a  
Brother Authorized Service Center to  
replace the laser unit.  
100,000 pages  
To replace the laser unit contact Brother  
Customer Service at:  
1-877-BROTHER (1-877-276-8437) (in USA)  
or to locate a Brother Authorized Service  
Center, visit  
1
2
3
4
5
6
7
8
Letter or A4 size single-sided pages.  
Approximate cartridge yield is declared in accordance with ISO/IEC 19798.  
1 page per job  
Drum life is approximate and may vary by type of use.  
Standard toner cartridge  
High yield toner cartridge  
Super high yield toner cartridge  
5 pages per job  
NOTE  
• Visit http://www.brother.com/original/index.html for instructions about how to return your used  
supply items to the Brother collection program. If you choose not to return your used supplies,  
discard the used supplies according to local regulations, keeping it separate from domestic  
waste. If you have questions, contact your local waste disposal office.  
• We recommend placing used supply items on a piece of paper to prevent accidentally spilling  
or scattering the material inside.  
• If you use paper that is not a direct equivalent for the recommended paper, the life of supply  
items and machine parts may be reduced.  
• The projected life for each of the toner cartridges is based on ISO/ICE 19798. Frequency of  
replacement will vary depending on the print volume, percentage of coverage, types of media  
used, and powering on/off the machine.  
• Frequency of replacement supplies except toner cartridges will vary depending on the print  
volume, types of media used, and powering on/off the machine.  
80  
Download from Www.Somanuals.com. All Manuals Search And Download.  
               
Routine maintenance  
Replacing the toner  
cartridges  
NOTE  
• The indication of remaining toner life will  
vary depending on the types of documents  
printed and customer’s usage.  
A
Order No. TN-331BK , TN-331C ,  
• It is a good idea to keep a new toner  
cartridge ready for use when you see the  
Toner Lowwarning.  
TN-331M , TN-331Y , TN-336BK ,  
TN-336C , TN-336M , TN-336Y ,  
TN-339BK , TN-339C , TN-339M ,  
• To ensure high quality printing, we  
recommend that you use only Genuine  
Brother Brand toner cartridges. When you  
want to buy toner cartridges, contact  
Brother Customer Service.  
TN-339Y  
The Standard toner cartridge can print  
approximately 2,500 pages (Black) or  
approximately 1,500 pages (Cyan,  
Magenta, Yellow). The High Yield toner  
cartridge can print approximately 4,000  
• We recommend that you clean the  
machine when you replace the toner  
cartridge (see Advanced User's Guide).  
pages (Black) or approximately 3,500  
pages (Cyan, Magenta, Yellow). The Super  
• DO NOT unpack the new toner cartridge  
until you are ready to install it.  
High Yield toner cartridge can print  
approximately 6,000 pages (Black, Cyan,  
Magenta, Yellow). Actual page count will vary  
depending on your average type of  
document.  
Toner Low: X  
A
If the Touchscreen displays Toner Low: X,  
buy a new toner cartridge for the color  
indicated on the Touchscreen and have it  
ready before you get a Replace Toner  
message.  
When a toner cartridge is running low, the  
Touchscreen displays Toner Low.  
The toner cartridges that come supplied with  
the machine must be replaced after  
approximately 2,500 pages (Black) or  
Replace Toner  
A
approximately 1,500 pages (Cyan,  
When the Touchscreen displays Replace  
Tonerthe machine will stop printing until you  
replace the toner cartridge.  
Magenta, Yellow) for MFC-L8600CDW and  
MFC-L8850CDW and approximately 6,000  
pages (Black, Cyan, Magenta, Yellow) for  
The Touchscreen indicates the toner  
cartridge color that you must replace.  
(BK=Black, C=Cyan, M=Magenta, Y=Yellow ).  
MFC-L9550CDW.  
1
Standard toner cartridge  
2
A
High yield toner cartridge  
A new genuine Brother toner cartridge will  
reset the Replace Toner mode.  
3
Super high yield toner cartridge  
4
Approximate cartridge yield is declared in  
accordance with ISO/IEC 19798.  
NOTE  
For more information about how the toner  
cartridge life is calculated, see Important  
81  
Download from Www.Somanuals.com. All Manuals Search And Download.  
           
Chapter A  
c Hold the blue handle of the drum unit.  
Replacing the toner cartridges  
A
Pull the drum unit out until it stops.  
a Make sure the machine is turned on.  
b Press the front cover release button and  
pull open the front cover.  
82  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Routine maintenance  
d Hold the handle of the toner cartridge  
and gently push it toward the machine to  
unlock it. Then pull it out of the drum  
unit. Repeat this for all the toner  
cartridges.  
WARNING  
• DO NOT put a toner cartridge into a fire.  
It could explode, resulting in injuries.  
• DO NOT use flammable substances,  
any type of spray, or an organic  
solvent/liquid containing alcohol or  
ammonia to clean the inside or outside  
of the machine. Doing so could cause a  
fire or electrical shock. Instead, use only  
a dry, lint-free cloth.  
(See Product Safety Guide)  
A
83  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Chapter A  
e Clean the corona wire inside the drum  
unit by gently sliding the blue tab from  
left to right and right to left several times.  
IMPORTANT  
• Handle the toner cartridge carefully. If  
toner scatters on your hands or clothes,  
immediately wipe or wash it off with cold  
water.  
IMPORTANT  
Be sure to return the tab to the home  
position (1). If you do not, printed pages  
may have a vertical stripe.  
• To avoid print quality problems, DO NOT  
touch the shaded parts shown in the  
illustrations.  
<Toner cartridge>  
• We recommend that you place the toner  
cartridge on a clean, flat, level, stable  
surface with a sheet of disposable paper  
or cloth underneath it in case you  
1
accidentally spill or scatter toner.  
NOTE  
• Be sure to seal up the used toner cartridge  
tightly in a bag so that toner powder does  
not spill out of the cartridge.  
index.html for instructions about how to  
return your used supply items to the  
Brother collection program. If you choose  
not to return your used supplies, discard  
the used supplies according to local  
regulations, keeping it separate from  
domestic waste. If you have questions,  
call your local waste disposal office.  
f Repeat step e to clean each of the  
three remaining corona wires.  
84  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Routine maintenance  
g Unpack the new toner cartridge, then  
IMPORTANT  
pull off the protective cover.  
• DO NOT unpack the new toner cartridge  
until you are ready to install it. If a toner  
cartridge is left unpacked for a long time,  
the toner life will be shortened.  
• If an unpacked drum unit is placed in  
direct sunlight (or room light for long  
periods of time), the unit may be  
damaged.  
• Brother strongly recommends that you DO  
NOT refill the toner cartridge provided with  
your machine. We also strongly  
recommend that you continue to use only  
Genuine Brother Brand replacement toner  
cartridges. Use or attempted use of  
potentially incompatible toner and/or  
cartridges in the Brother machine may  
cause damage to the machine and/or may  
result in unsatisfactory print quality. Our  
limited warranty coverage does not apply  
to any problem that is caused by the use  
of third party toner and/or cartridges. To  
protect your investment and obtain  
premium performance from the Brother  
machine, we strongly recommend the use  
of Genuine Brother Supplies.  
• Put the new toner cartridge in the drum  
unit immediately after you remove its  
protective cover. To prevent any  
degradation to the print quality, DO NOT  
touch the shaded parts shown in the  
illustrations.  
A
85  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Chapter A  
h Hold the handle of the toner cartridge  
and slide the toner cartridge into the  
drum unit then gently pull it toward you  
until you hear it click into place. Make  
sure that you match the toner cartridge  
color to the same color label on the drum  
unit. Repeat this for all the toner  
cartridges.  
NOTE  
Make sure you installed the toner  
cartridge correctly or it may separate from  
the drum unit.  
i Push the drum unit in until it stops.  
TN-BK  
BK  
BK  
BK  
TN-C  
C
TN-M  
M
TN-Y  
Y
j Close the front cover of the machine.  
NOTE  
After replacing a toner cartridge, DO NOT  
turn off the machine or open the front  
cover until the Touchscreen clears the  
Please wait.message and returns to  
Ready mode.  
BK = Black, C = Cyan,  
M = Magenta, Y= Yellow  
86  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Routine maintenance  
c Hold the blue handle of the drum unit.  
Cleaning the corona wires  
A
Pull the drum unit out until it stops.  
If you have print quality problems or the  
Touchscreen displays Drum !, clean the  
corona wires as follows:  
a Make sure that the machine is turned  
on.  
b Press the front cover release button and  
pull open the front cover.  
A
87  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Chapter A  
d Hold the handle of the toner cartridge  
and gently push it toward the machine to  
unlock it. Then pull it out of the drum  
unit. Repeat this for all the toner  
cartridges.  
e Clean the corona wire inside the drum  
by gently sliding the blue tab from left to  
right and right to left several times.  
IMPORTANT  
Be sure to return the tab to the home  
position (1). If you do not, printed pages  
may have a vertical stripe.  
IMPORTANT  
1
• We recommend that you place the toner  
cartridge on a piece of disposable paper  
or cloth in case you accidentally spill or  
scatter toner.  
• Handle the toner cartridge carefully. If  
toner scatters on your hands or clothes,  
immediately wipe or wash it off with cold  
water.  
f Repeat step e to clean each of three  
remaining corona wires.  
88  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Routine maintenance  
g Hold the handle of the toner cartridge  
and slide the toner cartridge into the  
drum unit then gently pull it toward you  
until you hear it click into place. Make  
sure that you match the toner cartridge  
color to the same color label on the drum  
unit. Repeat this for all the toner  
cartridges.  
h Push the drum unit in until it stops.  
TN-BK  
BK  
BK  
BK  
TN-C  
C
TN-M  
M
TN-Y  
i Close the front cover of the machine.  
Y
A
BK = Black, C = Cyan,  
M = Magenta, Y= Yellow  
89  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Chapter A  
Drum End Soon  
A
Replacing the drum unit  
A
The drum unit is nearing the end of its rated  
life and will require replacement. We  
Order No. DR-331CL  
recommend you keep a genuine Brother  
drum unit ready for installation. Buy a new  
drum unit (DR-331CL) and have it ready  
before you get a Replace Drum message.  
A new drum unit can print approximately  
25,000 Letter or A4 size single-sided pages.  
1
Drum life is approximate and may vary by type of  
use.  
Replace Drum  
A
NOTE  
• There are many factors that determine the  
actual drum life, such as the temperature,  
humidity, type of paper, type of toner used  
and so on. Under ideal conditions, the  
average drum life is estimated at  
approximately 25,000 pages. The actual  
number of pages that your drum will print  
may be significantly less than this  
estimate. Because we have no control  
over the many factors that determine the  
actual drum life, we cannot guarantee a  
minimum number of pages that will be  
printed by your drum.  
The drum unit has exceeded its rated life.  
Replace the drum unit with a new one. We  
recommend a genuine Brother drum unit be  
installed at this time.  
After replacement, reset the drum counter by  
following the instructions included with the  
new drum unit (see Resetting the drum  
Drum Stop  
A
We cannot guarantee the print quality.  
Replace the drum unit with a new one. We  
recommend a genuine Brother drum unit be  
installed at this time.  
• For best performance, use only genuine  
Brother toner. The machine should be  
used only in a clean, dust-free  
After replacement, reset the drum counter by  
following the instructions included with the  
new drum unit (see Resetting the drum  
environment with adequate ventilation.  
• Printing with a non-Brother drum unit may  
reduce not only the print quality but also  
the quality and life of the machine itself.  
Warranty coverage does not apply to  
problems caused by the use of a non-  
Brother drum unit.  
Replacing the drum unit  
A
IMPORTANT  
• While removing the drum unit, handle it  
carefully because it may contain toner. If  
toner scatters on your hands or clothes,  
Drum !  
A
The corona wires are coated with paper dust  
or toner. Clean the corona wires in the four  
wipe or wash it off with cold water at once.  
• Every time you replace the drum unit,  
clean the inside of the machine  
(see Advanced User's Guide).  
If you cleaned the corona wires and the Drum !  
error was not cleared, then the drum unit is at  
the end of its life. Replace the drum unit with a  
new set.  
• DO NOT unpack the new drum unit until  
you are ready to install it. Exposure to  
direct sunlight (or room light for long  
periods of time) may damage the drum  
unit.  
a Make sure the machine is turned on.  
90  
Download from Www.Somanuals.com. All Manuals Search And Download.  
       
Routine maintenance  
b Press the front cover release button and  
c Hold the blue handle of the drum unit.  
pull open the front cover.  
Pull the drum unit out until it stops.  
A
91  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Chapter A  
d Turn the blue lock lever (1) at the left of  
the machine counterclockwise to the  
release position. Holding the blue  
handles of the drum unit, lift the front of  
the drum unit and remove it from the  
machine.  
IMPORTANT  
• We recommend that you place the drum  
unit on a clean, flat surface with a piece of  
disposable paper underneath it in case  
you accidentally spill or scatter toner.  
• To prevent damage to the machine from  
static electricity, DO NOT touch the  
electrodes shown in the illustration.  
1
92  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Routine maintenance  
e Hold the handle of the toner cartridge  
and gently push it forward to unlock  
it.Then pull it out of the drum unit.  
IMPORTANT  
• Handle the toner cartridge carefully. If  
toner scatters on your hands or clothes,  
immediately wipe or wash it off with cold  
water.  
Repeat this for all the toner cartridges.  
• To avoid print quality problems, DO NOT  
touch the shaded parts shown in the  
illustrations.  
<Toner cartridge>  
WARNING  
<Drum unit>  
• DO NOT put a toner cartridge into a fire.  
It could explode, resulting in injuries.  
• DO NOT use flammable substances,  
any type of spray, or an organic  
solvent/liquid containing alcohol or  
ammonia to clean the inside or outside  
of the machine. Doing so could cause a  
fire or electrical shock. Instead, use only  
a dry, lint-free cloth.  
(See Product Safety Guide)  
A
• We recommend that you place the toner  
cartridge on a clean, flat, level, stable  
surface with a sheet of disposable paper  
or cloth underneath it in case you  
accidentally spill or scatter toner.  
93  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Chapter A  
g Hold the handle of the toner cartridge  
and slide it into the appropriate colored  
section of the drum unit until it clicks into  
place.  
NOTE  
• Be sure to seal up the used drum unit  
tightly in a bag so that toner powder does  
not spill out of the drum unit.  
index.html for instructions about how to  
return your used supply items to the  
Brother collection program. If you choose  
not to return your used supplies, discard  
the used supplies according to local  
regulations, keeping it separate from  
domestic waste. If you have questions,  
call your local waste disposal office.  
f Unpack the new drum unit and remove  
the protective cover.  
TN-BK  
BK  
BK  
BK  
TN-C  
C
TN-M  
M
TN-Y  
Y
BK = Black, C = Cyan,  
M = Magenta, Y= Yellow  
NOTE  
Make sure you install the toner cartridge  
correctly or it may separate from the drum  
unit.  
94  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Routine maintenance  
h Make sure the blue lock lever (1) is in  
the release position as shown in the  
illustration.  
j Turn the blue lock lever (1) clockwise to  
the lock position.  
1
1
k Push the drum unit in until it stops.  
i Gently slide the drum unit into the  
machine until it stops at the blue lock  
lever.  
2
2
A
l Close the front cover of the machine.  
95  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Chapter A  
Resetting the drum counter  
A
Replacing the belt unit  
A
When you replace the drum unit with a new  
one, you must reset the drum counter by  
completing the following steps.  
Order No. BU-320CL  
A new belt unit can print approximately  
50,000 (5 pages per job) or 20,000 (1 page  
per job) Letter or A4 size single-sided  
IMPORTANT  
Do not reset the drum counter when you  
only replace the toner cartridge.  
pages.  
1
Belt unit life is approximate and may vary by type of  
use.  
a Press  
b Press  
to interrupt the error.  
.
Belt End Soon  
A
If the Touchscreen displays Belt End  
Soon, it means the belt unit is near the end of  
its life. Buy a new belt unit and have it ready  
before you get a Replace Beltmessage.  
To replace the belt unit, see Replacing the  
c Press All Settings.  
d Swipe up or down, or press a or b to  
display Machine Info..  
e Press Machine Info..  
f Press Parts Life.  
Replace Belt  
A
When the Replace Beltmessage appears  
on the Touchscreen, you must replace the  
belt unit.  
g Press # until the Touchscreen message  
changes.  
After replacement, reset the belt unit by  
following the instructions included with the  
new belt unit (see Resetting the belt unit  
h Press Drum.  
i Press Yes.  
IMPORTANT  
j Press  
.
• DO NOT touch the surface of the belt unit.  
If you touch it, it could degrade print  
quality.  
• Damage caused by incorrect handling of  
the belt unit may void your warranty.  
Replacing the belt unit  
A
a Make sure the machine is turned on.  
96  
Download from Www.Somanuals.com. All Manuals Search And Download.  
             
Routine maintenance  
b Press the front cover release button and  
c Hold the blue handle of the drum unit.  
pull open the front cover.  
Pull the drum unit out until it stops.  
A
97  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Chapter A  
d Turn the blue lock lever (1) at the left of  
the machine counterclockwise to the  
release position. Holding the blue  
handles of the drum unit, lift the front of  
the drum unit and remove it from the  
machine.  
IMPORTANT  
• We recommend that you place the drum  
unit on a clean, flat surface with  
disposable paper underneath it in case  
you accidentally spill or scatter toner.  
• To prevent damage to the machine from  
static electricity, DO NOT touch the  
electrodes shown in the illustration.  
1
98  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Routine maintenance  
e Hold the blue handle of the belt unit with  
both hands and lift the belt unit up, then  
pull it out.  
f Unpack the new belt unit and install the  
new belt unit in the machine. Make sure  
the belt unit is level and fits firmly into  
place.  
IMPORTANT  
To avoid print quality problems, DO NOT  
touch the shaded parts shown in the  
illustrations.  
A
99  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Chapter A  
g Make sure the blue lock lever (1) is in  
the release position as shown in the  
illustration.  
i Turn the blue lock lever (1) clockwise to  
the lock position.  
1
1
j Push the drum unit in until it stops.  
h Gently slide the drum unit into the  
machine until it stops at the blue lock  
lever.  
2
2
k Close the front cover of the machine.  
100  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Routine maintenance  
Resetting the belt unit counter  
A
Replacing the waste toner box  
A
When you replace a belt unit with a new one,  
you must reset the belt unit counter by  
completing the following steps:  
Order No. WT-320CL  
The life of a waste toner box is approximately  
50,000 Letter or A4 size single-sided pages.  
a Press  
b Press  
to interrupt the error.  
.
1
Waste toner box life is approximate and may vary by  
type of use.  
WT Box End Soon  
A
c Press All Settings.  
If the Touchscreen displays WT Box End  
Soon, it means the waste toner box is near  
the end of its life. Buy a new waste toner box  
and have it ready before you get a Replace  
WT Boxmessage.  
d Swipe up or down, or press a or b to  
display Machine Info..  
e Press Machine Info..  
f Press Parts Life.  
Replace WT Box  
A
When the Replace WT Boxmessage  
appears on the Touchscreen, you must  
replace the waste toner box.  
g Press # until the Touchscreen message  
changes.  
h Press Belt Unit.  
i Press Yes.  
Replacing the waste toner box  
A
a Make sure the machine is turned on.  
j Press  
.
A
101  
Download from Www.Somanuals.com. All Manuals Search And Download.  
         
Chapter A  
b Press the front cover release button and  
c Hold the blue handle of the drum unit.  
pull open the front cover.  
Pull the drum unit out until it stops.  
102  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Routine maintenance  
d Turn the blue lock lever (1) at the left of  
the machine counterclockwise to the  
release position. Holding the blue  
handles of the drum unit, lift the front of  
the drum unit and remove it from the  
machine.  
IMPORTANT  
• We recommend that you place the drum  
unit on a clean, flat surface with  
disposable paper underneath it in case  
you accidentally spill or scatter toner.  
• To prevent damage to the machine from  
static electricity, DO NOT touch the  
electrodes shown in the illustration.  
1
A
103  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Chapter A  
e Hold the blue handle of the belt unit with  
both hands and lift the belt unit up, then  
pull it out.  
f Remove the two pieces of orange  
packing material and discard them.  
IMPORTANT  
To avoid print quality problems, DO NOT  
touch the shaded parts shown in the  
illustrations.  
NOTE  
This step is only necessary when you are  
replacing the waste toner box for the first  
time, and is not required for the  
replacement waste toner box. The orange  
packing pieces are installed at the factory  
to protect your machine during shipment.  
104  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Routine maintenance  
g Hold the blue handle of the waste toner  
box and remove the waste toner box  
from the machine.  
WARNING  
• DO NOT put the waste toner box into a  
fire. It could explode, resulting in  
injuries.  
• DO NOT use flammable substances,  
any type of spray, or an organic  
solvent/liquid containing alcohol or  
ammonia to clean the inside or outside  
of the machine. Doing so could cause a  
fire or electrical shock. Instead, use only  
a dry, lint-free cloth.  
(See Product Safety Guide)  
IMPORTANT  
DO NOT reuse the waste toner box.  
NOTE  
• Be sure to seal up the waste toner box  
tightly in an appropriate bag so that toner  
powder does not spill out of the waste  
toner box.  
A
• Discard the used waste toner box  
according to local regulations, keeping it  
separate from domestic waste. If you have  
questions, call your local waste disposal  
office.  
105  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Chapter A  
h Unpack the new waste toner box and  
install the new waste toner box in the  
machine using the blue handle. Make  
sure the waste toner box is level and fits  
firmly into place.  
i Slide the belt unit back into the machine.  
Make sure the belt unit is level and fits  
firmly into place.  
106  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Routine maintenance  
j Make sure the blue lock lever (1) is in  
the release position as shown in the  
illustration.  
l Turn the blue lock lever (1) clockwise to  
the lock position.  
1
1
m Push the drum unit in until it stops.  
k Gently slide the drum unit into the  
machine until it stops at the blue lock  
lever.  
2
2
A
n Close the front cover of the machine.  
107  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Chapter A  
d In the ADF unit, clean the white bar (1)  
and the scanner glass strip (2)  
Cleaning the scanner  
A
underneath it with a soft lint-free cloth  
moistened with water. Read the NOTE  
and go to step e  
a Press and hold down  
to turn off the  
machine.  
b (MFC-L8850CDW and  
1
2
MFC-L9550CDW)  
Unfold the ADF document support (1)  
and then open the ADF cover (2).  
Clean the white bar (3) and the scanner  
glass strip (4) underneath it with a soft  
lint-free cloth moistened with water.  
Close the ADF cover (2) and fold the  
ADF document support (1).  
2
3
1
4
NOTE  
In addition to cleaning the scanner glass  
and glass strip with a soft lint-free cloth  
moistened with water, run your finger tip  
over the glass to see if you can feel  
anything on it. If you feel dirt or debris,  
clean the glass again concentrating on  
that area. You may have to repeat the  
cleaning process three or four times. To  
test, make a copy after each cleaning.  
c Lift the document cover (1).  
Clean the white plastic surface (2) and  
scanner glass (3) underneath it with a  
e Close the document cover.  
soft lint-free cloth moistened with water.  
f Press  
to turn on the machine.  
1
2
3
108  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Troubleshooting  
B
B
If you think there is a problem with your machine, check each of the items below first and follow  
the troubleshooting tips.  
In USA:  
Visit the Brother Solutions Center at http://solutions.brother.com/ and click Manuals on your  
model's page to download the other manuals.  
You can correct most problems yourself. If you need additional help, the Brother Solutions Center  
offers the latest FAQs and troubleshooting tips.  
Identifying the problem  
B
First, check that:  
The machine’s power cord is connected correctly and the machine’s power is on. If the  
machine does not turn on after connecting the power cord, see Other difficulties on page 141.  
All of the protective parts have been removed.  
Paper is inserted correctly in the paper tray.  
The interface cables are securely connected to the machine and the computer, or the wireless  
connection is set up on both the machine and your computer.  
Touchscreen Messages  
If you did not solve the problem with the above checks, identify the problem and go to the page  
suggested below.  
Paper handling and Printing problems:  
B
Telephone and Fax problems:  
109  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Chapter B  
Copying problems:  
Scanning problems:  
Software and Network problems:  
110  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Troubleshooting  
Error and maintenance messages  
B
As with any sophisticated office product, errors may occur and supplies may be replaced. If this  
happens, your machine identifies the error or required routine maintenance and displays the  
appropriate message. The most common error and maintenance messages are shown in the  
table.  
You can correct most errors and perform routine maintenance yourself. If you need more help, the  
Brother Solutions Center offers the latest FAQs and troubleshooting tips:  
Using non-Brother supplies may affect the print quality, hardware performance, and machine  
reliability.  
NOTE  
The Touchscreen names are as follows.  
• Multi-purpose tray: MP Tray  
• Standard paper tray: Tray1  
• Optional lower tray: Tray2  
Error Message  
Cause  
Action  
2-sided Disabled  
The back cover of the machine Close the back cover of the machine until it  
is not closed completely.  
locks into the closed position.  
2-sided Disabled  
Although the size of paper in  
the paper tray matches the  
paper size that was selected  
from the control panel or printer Black Start.  
driver, the machine has  
stopped printing when it  
encountered an additional,  
different size of paper in the  
tray.  
Make sure the paper tray contains only the size  
of paper you select in either the control panel or  
printer driver, then press Color Startor  
Reload paper,  
then press  
[Retry].  
The paper tray was pulled out Reinstall the paper tray and press Color  
before the machine completed Startor Black Start.  
printing on both sides of the  
paper.  
Access Denied  
Access Error  
Belt End Soon  
The function you want to use is Call your administrator to check your Secure  
restricted by Secure Function  
Lock.  
Function Lock Settings.  
B
The device was removed from  
the USB direct interface while  
the data was processing.  
Press  
. Reinsert the device and try to print  
with Direct Print.  
The belt unit is near the end of Buy a new belt unit before you get a Replace  
its life. Beltmessage.  
111  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Chapter B  
Error Message  
Cause  
Action  
Calibration  
failed.  
Calibration failed.  
Press OKand try it again.  
Press and hold down  
to turn off the  
machine.  
Wait a few seconds, and then turn on the  
machine again.  
Perform the color calibration again using  
the Touchscreen or the printer driver  
(see Advanced User's Guide).  
Put in a new belt unit (see Replacing the  
If the problem continues, contact Brother  
Customer Service.  
Cartridge Error  
The toner cartridge is not  
installed correctly.  
Pull out the drum unit, take out the toner  
cartridge for the color that is indicated on the  
Touchscreen, and put it back into the drum unit  
again. Put the drum unit back in the machine.  
If the problem continues, contact Brother  
Customer Service.  
Comm.Error  
Poor telephone line quality  
Send the fax again or connect the machine to  
caused a communication error. another telephone line. If the problem  
continues, call the telephone company and ask  
them to check your telephone line.  
Condensation  
One of the issues that can  
cause this error is that  
Leave the machine turned on. Wait for 30  
minutes with the front cover fully opened. Then  
condensation may form inside turn off the machine and close the cover. Turn  
the machine after a room  
temperature change.  
it on again.  
Cooling Down  
The temperature of the drum  
unit or toner cartridge is too  
hot. The machine will pause its blocked by something.  
current print job and go into  
cooling down mode. During the  
cooling down mode, you will  
hear the cooling fan running  
while the Touchscreen  
Make sure you can hear the fan in the machine  
spinning and that the exhaust outlet is not  
Wait for a while.  
If the fan is spinning, remove any obstacles  
that surround the exhaust outlet, and then  
leave the machine turned on but do not use it  
for several minutes.  
If the fan is not spinning, disconnect the  
machine from the power for several minutes,  
then reconnect it.  
displays Cooling Down, and  
Wait for a while..  
112  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Troubleshooting  
Error Message  
Cause  
Action  
Cover is Open.  
The front cover is not  
completely closed.  
Close the front cover of the machine.  
The fuser cover is not  
completely closed or paper  
was jammed in the back of the  
machine when you turned on  
the power.  
Close the fuser cover located inside the  
back cover of the machine.  
Make sure paper is not jammed inside the  
back of the machine, and then close the  
fuser cover and press Start(see Paper is  
The ADF cover is not  
completely closed.  
Close the ADF cover of the machine.  
The ADF cover is open while  
loading a document.  
Close the ADF cover of the machine, then  
press  
.
DIMM Error  
The DIMM is not installed  
Turn off the machine and unplug the power  
cord. Remove the DIMM. (See Advanced  
User's Guide)  
correctly.  
The DIMM is broken.  
Confirm the DIMM meets the required  
specifications. (See Advanced User's  
Guide)  
The DIMM does not meet  
the required specifications.  
Reinstall the DIMM correctly. Wait a few  
seconds, plug in the power cord, and then  
turn the machine on again.  
If this error message appears again,  
replace the DIMM with a new one.  
(See Advanced User's Guide)  
Disconnected  
Document Jam  
The other person or other  
person’s fax machine stopped  
the call.  
Try to send or receive again.  
The document was not  
inserted or fed correctly, or the unit on page 122 or Using the automatic  
document scanned from the  
ADF was too long.  
DR Mode in Use  
The machine is set to  
Distinctive Ring mode. You  
cannot change the Receive  
Mode from Manual to another  
mode.  
Set Distinctive Ring to Off(see Turning off  
B
Drum End Soon  
Drum !  
The drum unit is near the end Order a new drum unit before you get a  
of its life. Replace Drummessage.  
The corona wires on the drum Clean all four corona wires inside the drum unit  
unit must be cleaned.  
by sliding the blue tab (see Cleaning the  
The drum unit is not installed  
correctly.  
Remove the drum unit, remove the toner  
cartridges from the drum unit, and reinstall the  
toner cartridges back into the drum unit.  
Reinstall the drum unit back in the machine.  
113  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Chapter B  
Error Message  
Cause  
Action  
Drum Stop  
It is time to replace the drum  
unit.  
Replace the drum unit, (see Replacing the  
Jam 2-sided  
The paper is jammed  
underneath the paper tray or  
the fuser unit.  
Jam Inside  
The paper is jammed inside the See Paper is jammed inside the machine  
machine.  
Jam MP Tray  
The paper is jammed in the  
multi-purpose tray of the  
machine.  
Jam Rear  
The paper is jammed in the  
back of the machine.  
Jam Tray1  
The paper is jammed in the  
paper tray of the machine.  
Jam Tray2  
Limit Exceeded  
The print limit set in Secure  
Function Lock was reached.  
Call your administrator to check your Secure  
Function Lock Settings.  
Log Access Error  
The machine could not access Call your administrator to check the Store Print  
the print log file in the server.  
Log to Network settings.  
For more information, see Software and  
Network User's Guide.  
No Belt Unit  
No Drum Unit  
No HUB Support  
The belt unit is not installed  
correctly.  
Reinstall the belt unit, (see the steps in  
The drum unit is not installed  
correctly.  
Reinstall the drum unit, (see the steps  
A USB hub device is  
connected to the USB direct  
interface.  
Disconnect the USB hub device from the USB  
direct interface.  
No Paper  
The machine is out of paper in Do one of the following:  
the paper tray, or paper is not  
Refill paper in the paper tray. Make sure the  
correctly loaded in the paper  
tray.  
paper guides are set to the correct size.  
Remove the paper and load it again. Make  
sure the paper guides are set to the correct  
size.  
If the problem is not resolved, the paper  
pick-up roller may need to be cleaned.  
Clean the paper pick-up roller.  
(See Advanced User's Guide)  
No Permission  
Printing color documents is  
restricted by Secure Function  
Lock. The print job will be  
canceled.  
Call your administrator to check your Secure  
Function Lock Settings.  
No Response/Busy  
The number you dialed does  
not answer or is busy.  
Verify the number and try again.  
114  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Troubleshooting  
Error Message  
Cause  
Action  
No Toner  
The toner cartridge for the  
color indicated on the  
Touchscreen is not installed  
correctly.  
Remove the drum unit, remove the toner  
cartridge for the color indicated on the  
Touchscreen from the drum unit, and reinstall  
the toner cartridge back into the drum unit.  
Reinstall the drum unit back in the machine. If  
the problem continues, replace the toner  
No Tray  
The paper tray indicated on the Reinstall the paper tray indicated on the  
Touchscreen is not installed or Touchscreen.  
not installed correctly.  
No Waste Toner  
Out of Memory  
The waste toner box is not  
installed correctly.  
Reinstall the Waste Toner Box, (see the steps  
The machine’s memory is full. Fax sending or copy operation in progress  
Do one of the following:  
Press Send Now, Partial Printor  
Quitto send or copy the scanned pages.  
Press  
and wait until the other  
operations in progress finish, and then try  
again.  
Clear the faxes from the memory.  
Print the faxes that are stored in the  
memory to restore the memory to 100%.  
Then turn off Fax Storage to avoid storing  
more faxes in the memory (see Advanced  
User's Guide).  
Add optional memory (see Advanced  
User's Guide).  
Print operation in process  
Do one of the following:  
Reduce the print resolution  
(see Software and Network User's Guide).  
Clear the faxes from the memory (see the  
B
above explanation).  
Add optional memory (see Advanced  
User's Guide).  
Print Data Full  
The machine’s memory is full.  
Press  
and delete the previously stored  
secure print jobs.  
Add optional memory (see Advanced  
User's Guide).  
115  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter B  
Error Message  
Cause  
Action  
Print Unable XX  
The machine has a mechanical Do one of the following:  
problem.  
Press and hold down  
to turn the  
machine off, wait a few minutes, and then  
turn it on again (see Transferring your faxes  
If the problem continues, contact Brother  
Customer Service.  
Registration  
failed.  
Registration failed.  
Press OKand try again.  
Press and hold down  
to turn off the  
machine.  
Wait a few seconds, then turn it on again.  
Perform the automatic color registration  
using the Touchscreen (see Advanced  
User's Guide).  
Put in a new belt unit (see Replacing the  
If the problem continues, contact Brother  
Customer Service.  
Rename the File  
There is already a file on the  
Change the file name of the file on the USB  
USB flash drive with the same flash drive or the file you are trying to save.  
name as the file you are trying  
to save.  
Replace Belt  
Replace Drum  
It is time to replace the belt  
unit.  
Replace the belt unit (see Replacing the belt  
It is time to replace the drum  
unit.  
Replace the drum unit (see Replacing the drum  
The drum unit counter was not Reset the drum unit counter, (see Resetting  
reset when a new drum was  
installed.  
Replace Fuser  
It is time to replace the fuser  
unit.  
Contact Brother Customer Service or a Brother  
Authorized Service Center to replace the fuser  
unit.  
To replace the fuser unit contact Brother  
Customer Service at:  
1-877-BROTHER (1-877-276-8437) (in USA)  
or to locate a Brother Authorized Service  
Center, visit:  
116  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Troubleshooting  
Error Message  
Cause  
Action  
Replace Laser  
It is time to replace the laser  
unit.  
Contact Brother Customer Service or a Brother  
Authorized Service Center to replace the laser  
unit.  
To replace the laser unit contact Brother  
Customer Service at:  
1-877-BROTHER (1-877-276-8437) (in USA)  
or to locate a Brother Authorized Service  
Center, visit:  
Replace PF Kit MP It is time to replace the paper  
Contact Brother Customer Service or a Brother  
Authorized Service Center to replace the paper  
feeding kit.  
feeding kit.  
Replace PF Kit1  
Replace PF Kit2  
To replace the paper feeding kit contact  
Brother Customer Service at:  
1-877-BROTHER (1-877-276-8437) (in USA)  
or to locate a Brother Authorized Service  
Center, visit:  
The toner cartridge is at the  
end of its life. The machine will indicated on the Touchscreen (see Replacing  
stop all print operations.  
Replace the toner cartridge for the color  
Replace Toner  
1
The Touchscreen  
indicates the toner  
cartridgecolorthatyou  
must replace.  
BK=Black, C=Cyan,  
M=Magenta, Y=Yellow  
While memory is available,  
faxes will be stored in the  
memory.  
Replace WT Box  
It is time to replace the waste  
toner box.  
Replace the waste toner box (see Replacing  
Scan Unable  
Document is too long for  
2-sided scanning.  
Press  
. Use the appropriate size of paper  
for 2-sided scanning (see Print media  
The machine has a mechanical  
problem.  
Press and hold down  
to turn the  
machine off, and then turn it on again  
B
If the problem continues, contact Brother  
Customer Service.  
Self-Diagnostic  
The temperature of the fuser  
unit does not rise to a specified  
temperature within the  
specified time.  
Press and hold down  
to turn the machine  
off, wait a few seconds, and then turn it on  
again. Leave the machine idle for 15 minutes  
with the power on.  
The fuser unit is too hot.  
117  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Chapter B  
Error Message  
Cause  
Action  
Short paper  
The length of the paper in the Open the back cover (face-up output tray) to let  
tray is too short for the machine the printed page exit onto the face up output  
to deliver it to the face-down  
output tray.  
tray. Remove the printed pages and then press  
Retry.  
Size Error  
The paper size defined in the  
Choose a paper size which is supported by  
printer driver is not supported each tray (see Paper type and size  
by the defined tray.  
Size Error  
2-sided  
The paper size defined in the  
printer driver and the  
Touchscreen menu is not  
available for automatic 2-sided  
printing.  
Press  
. Choose a paper size that is  
supported by 2-sided printing.  
The paper size you can use for automatic  
2-sided printing is Letter, Legal or Folio.  
The paper in the tray is not the Load the correct size of paper in the tray and  
correct size and is not available set the size of paper for the tray (see Paper  
for automatic 2-sided printing. Size on page 31).  
The paper size you can use for automatic  
2-sided printing is Letter, Legal or Folio.  
Size mismatch  
The paper in the tray is not the Do one of the following:  
correct size.  
Put the same size of paper in the paper tray  
that is selected in the printer driver, and  
then press Start.  
In the printer driver select the size of paper  
that you loaded in the indicated paper tray.  
Small paper  
Toner Error  
The paper size specified in the Open the back cover (back output tray) to let  
printer driver is too small for the the printed paper out on the face-up output tray  
machine to deliver it to the  
face-down output tray.  
and then press Retry.  
One or more toner cartridges  
are not installed correctly.  
Pull out the drum unit. Remove all of the toner  
cartridges, and then put them back into the  
drum unit.  
If the Touchscreen displays  
Toner Lowyou can still print; indicated on the Touchscreen now so a  
however, the machine is telling replacement toner cartridge will be available  
you that the toner cartridge is  
near the end of its life.  
Order a new toner cartridge for the color that is  
Toner Low:X  
1
(X) indicates the toner  
cartridge color that is  
near the end of its life.  
BK=Black, C=Cyan,  
M=Magenta, Y=Yellow  
when the Touchscreen displays Replace  
Toner.  
Too Many Files  
There are too many files stored Reduce the number of files stored on the USB  
on the USB flash drive. flash drive.  
Touchscreen  
Initialization  
Failed  
The Touchscreen was pressed Make sure nothing is touching or resting on the  
before the power on  
Touchscreen.  
initialization was completed.  
Debris may be stuck between Insert a piece of stiff paper between the lower  
the lower part of the  
Touchscreen and its frame.  
part of the Touchscreen and its frame and slide  
it back and forth to push out the debris.  
Tray2 Error  
The optional lower tray is not  
installed correctly.  
Reinstall the optional lower tray.  
118  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Troubleshooting  
Error Message  
Cause  
Action  
Unplug the device from the USB direct  
Unusable Device  
A defective USB device or a  
high power consumption USB  
device has been connected to  
the USB direct interface.  
Remove the  
interface. Press and hold down  
to turn the  
Device. Turn the  
power off and back  
on again.  
machine off, and then turn it on again.  
Unusable Device  
A USB device or USB flash  
drive that is encrypted or not  
Unplug the device from the USB direct  
interface (see the specifications for supported  
supported is connected to the USB flash drives in Printing from a USB flash  
USB direct interface.  
USB  
The protect switch of the USB Turn off the protect switch of the USB flash  
flash drive is on. drive.  
Write-protected  
WT Box End Soon  
The waste toner box is near the Buy a new waste toner box before you get a  
end of its life. Replace WT Boxmessage.  
B
119  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Chapter B  
Transferring faxes to another fax  
machine  
Transferring your faxes or Fax  
Journal report  
B
B
If you have not set up your Station ID, you  
cannot enter fax transfer mode (see Set your  
If the Touchscreen displays:  
Print Unable XX  
Scan Unable  
a Press  
to interrupt the error  
We recommend transferring your faxes to  
another fax machine or to your computer  
temporarily.  
b Press  
.
c Press All Settings.  
You can also transfer the Fax Journal report  
to see if there are any faxes you must transfer  
d Swipe up or down, or press a or b to  
display Service.  
e Press Service.  
NOTE  
f Press Data Transfer.  
g Press Fax Transfer.  
h Do one of the following:  
If there is an error message on the  
Touchscreen after the faxes have been  
transferred, disconnect the machine from  
the power source for several minutes, and  
then reconnect it.  
If the Touchscreen displays No  
Data, there are no faxes left in the  
machine’s memory. Press Close.  
Enter the fax number to which faxes  
will be forwarded.  
i Press Fax Start.  
120  
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
Troubleshooting  
d Do one of the following:  
Transferring faxes to your computer  
B
To transfer all faxes to your  
computer, press Yes. If Fax  
Previewis set to Off, you will be  
asked if you want to print backup  
copies.  
You can transfer the faxes from your  
machine’s memory to your computer.  
a Press  
to interrupt the error  
temporarily.  
To exit and leave the faxes in the  
memory, press No.  
b Make sure you have installed MFL-Pro  
Suite on your computer, and then turn  
on PC-FAX Receive on the computer.  
Do one of the following:  
e Press  
.
®
®
(Windows XP, Windows Vista  
Transferring the Fax Journal report to  
another fax machine  
®
and Windows 7)  
B
If you have not set up your Station ID, you  
cannot enter fax transfer mode (see Set your  
From the  
(Start) menu, select All  
Programs > Brother >  
Utilities.  
Brother  
Click the drop-down list and select  
your model name (if not already  
selected).  
a Press  
to interrupt the error  
temporarily.  
Click PC-FAX Receive in the left  
navigation bar, and then click  
Receive.  
b Press  
.
c Press All Settings.  
®
(Windows 8)  
d Swipe up or down, or press a or b to  
display Service.  
Click  
(Brother Utilities), and  
then click the drop-down list and  
select your model name (if not  
already selected). Click PC-FAX  
Receive in the left navigation bar,  
and then click Receive.  
e Press Service.  
f Press Data Transfer.  
g Press Report Transfer.  
c Make sure you have set PC Fax  
Receiveon the machine  
h Enter the fax number to which the Fax  
Journal report will be forwarded.  
i Press Fax Start.  
If faxes are in the machine’s memory  
when you set up PC Fax Receive, the  
Touchscreen will ask if you want to  
transfer the faxes to your computer.  
B
121  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Chapter B  
Document is jammed under  
the document cover  
Document Jams  
B
B
Document is jammed in the  
top of the ADF unit  
a Remove any paper from the ADF that is  
B
not jammed.  
b Lift the document cover.  
a Remove any paper from the ADF that is  
not jammed.  
c Pull the jammed document out to the  
right.  
b Open the ADF cover.  
c Pull the jammed document out to the  
left.  
If the document rips or tears, be sure  
you remove all small paper scraps to  
prevent future jams.  
If the document rips or tears, be sure  
you remove all small paper scraps to  
prevent future jams.  
d Close the document cover.  
d Close the ADF cover.  
e Press  
.
e Press  
.
122  
Download from Www.Somanuals.com. All Manuals Search And Download.  
       
Troubleshooting  
Removing small documents  
jammed in the ADF  
Document is jammed at the  
output tray  
B
B
a Lift the document cover.  
a Remove any paper from the ADF that is  
not jammed.  
b Insert a piece of stiff paper, such as  
cardstock, into the ADF to push any  
small paper scraps through.  
b Pull the jammed document out to the  
right.  
c Press  
.
c Close the document cover.  
d Press  
.
B
123  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Chapter B  
d When loading paper in the MP tray,  
make sure that the paper stays under  
the maximum paper height guides (1) on  
both sides of the tray.  
Paper Jams  
B
Always remove the remaining paper from the  
paper tray and straighten the stack when you  
are adding new paper. This helps prevent  
multiple sheets of paper from feeding through  
the machine at one time and prevents paper  
jams.  
Paper is jammed in the multi-  
purpose tray  
B
1
If the Touchscreen displays Jam MP Tray,  
follow these steps:  
a Remove the paper from the MP tray.  
b Remove any jammed paper from in and  
around the MP tray.  
e Press Retryto resume printing.  
c Fan the paper stack, and then put it back  
in the MP tray.  
124  
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
Troubleshooting  
b Use both hands to slowly pull out the  
Paper is jammed in the Paper  
Tray 1 or Tray 2  
jammed paper.  
B
If the Touchscreen displays Jam Tray1or  
Jam Tray2, follow these steps:  
a Pull the paper tray completely out of the  
machine.  
For Jam Tray1:  
NOTE  
Pulling the jammed paper downward  
allows you to remove the paper more  
easily.  
For Jam Tray2:  
c Make sure the paper is below the  
maximum paper mark (  
) in the  
paper tray. While pressing the blue  
paper-guide release lever, slide the  
paper guides to fit the paper size. Make  
sure the guides are firmly in the slots.  
d Put the paper tray firmly back in the  
machine.  
B
125  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Chapter B  
Paper is jammed at the back  
of the machine  
WARNING  
B
HOT SURFACE  
If the Touchscreen displays Jam Rear, a  
paper jam occurred behind the back cover.  
Follow these steps:  
After you have just used the machine, some  
internal parts of the machine will be  
extremely hot. Wait for the machine to cool  
down before you touch the internal parts of  
the machine.  
a Leave the machine turned on for  
10 minutes for the internal fan to cool  
the extremely hot parts inside the  
machine.  
b Open the back cover.  
126  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Troubleshooting  
c Pull the blue tabs (1) at the left and right  
sides toward you to release the fuser  
cover (2).  
d Use both hands to gently pull the  
jammed paper out of the fuser unit.  
1
3
1
2
3
e Close the fuser cover (2).  
NOTE  
If the envelope levers (3) inside the back  
cover are pulled down to the envelope  
position, lift these levers to the original  
position before pulling the blue tabs (1)  
down.  
3
2
3
B
NOTE  
If you print on envelopes, pull down the  
envelope levers (3) to the envelope position  
again before closing the back cover.  
f Close the back cover.  
127  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Chapter B  
b Hold the blue handle of the drum unit.  
Paper is jammed inside the  
machine  
Pull the drum unit out until it stops.  
B
If the Touchscreen displays Jam Inside,  
follow these steps:  
a Press the front cover release button and  
pull open the front cover.  
128  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Troubleshooting  
c Turn the blue lock lever (1) at the left of  
the machine counterclockwise to the  
release position. Holding the blue  
handles of the drum unit, lift the front of  
the drum unit and remove it from the  
machine.  
IMPORTANT  
• We recommend that you place the drum  
unit on a piece of disposable paper or  
cloth in case you accidentally spill or  
scatter toner.  
• To prevent damage to the machine from  
static electricity, DO NOT touch the  
electrodes shown in the illustration.  
1
B
129  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Chapter B  
d Pull out the jammed paper slowly.  
f Gently slide the drum unit into the  
machine until it stops at the blue lock  
lever.  
2
2
e Make sure the blue lock lever (1) is in  
the release position as shown in the  
illustration.  
g Turn the blue lock lever (1) clockwise to  
the lock position.  
1
1
130  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Troubleshooting  
h Push the drum unit in until it stops.  
Paper is jammed underneath  
the paper tray  
B
If the Touchscreen displays Jam 2-sided,  
follow these steps:  
a Leave the machine turned on for  
10 minutes for the internal fan to cool  
the extremely hot parts inside the  
machine.  
b Pull the paper tray completely out of the  
machine.  
c Make sure the jammed paper does not  
remain inside the machine.  
i Close the front cover of the machine.  
NOTE  
If you turn off the machine while Jam  
Insideis on the Touchscreen, the  
machine will print incomplete data from  
your computer when it is turned on. Before  
you turn on the machine, delete the job  
from your computer’s print spooler.  
B
131  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Chapter B  
d If paper is not caught inside the  
machine, check underneath the paper  
tray.  
WARNING  
HOT SURFACE  
After you have just used the machine, some  
internal parts of the machine will be extremely  
hot. Wait for the machine to cool down before  
you touch the internal parts of the machine.  
e If the paper is not caught in the paper  
tray, open the back cover.  
f
Use both hands to gently pull the jammed  
paper out of the back of the machine.  
g Close the back cover until it locks in the  
closed position.  
h
Put the paper tray firmly back in the machine.  
132  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Troubleshooting  
If you are having difficulty with your machine  
B
IMPORTANT  
• For technical help, you must call the country where you bought the machine. Calls must be  
made from within that country.  
• If you think there is a problem with your machine, check the chart below and follow the  
troubleshooting tips. You can correct most problems yourself.  
• If you need additional help, the Brother Solutions Center offers the latest FAQs and  
troubleshooting tips.  
• Using non-Brother supplies may affect the print quality, hardware performance, and machine  
reliability.  
Printing difficulties  
Difficulty  
Suggestions  
No printout.  
Check that the correct printer driver has been installed and selected.  
Check to see if the Touchscreen is showing an error message (see Error and  
Check that the machine is online:  
®
®
(Windows 7 and Windows Server 2008 R2)  
Click the  
(Start) button > Devices and Printers. Right-click Brother  
MFC-XXXX Printer and click See what's printing. Click Printer in the menu bar.  
Make sure Use Printer Offline is cleared.  
(Windows Vista® and Windows Server® 2008)  
Click the  
(Start) button > Control Panel > Hardware and Sound > Printers.  
Right-click Brother MFC-XXXX Printer. Make sure Use Printer Online is not  
listed. If it is listed, click this option to set the driver Online.  
(Windows® XP and Windows Server® 2003)  
Click the Start button > Printers and Faxes. Right-click Brother MFC-XXXX  
Printer. Make sure Use Printer Online is not listed. If it is listed, click this option  
to set the driver Online.  
(Windows® 8 and Windows Server® 2012)  
Move your mouse to the lower right corner of your desktop. When the menu bar  
appears, click Settings > Control Panel. In the Hardware and Sound  
(Hardware) group, click View devices and printers. Right-click the Brother  
MFC-XXXX Printer > See what’s printing. If printer driver options appear, select  
your printer driver. Click Printer in the menu bar and make sure that Use Printer  
Offline is not selected.  
B
(Windows Server® 2012 R2)  
Click Control Panel on the Start screen. In the Hardware group, click View  
devices and printers. Right-click the Brother MFC-XXXX Printer > See what’s  
printing. If printer driver options appear, select your printer driver. Click Printer in  
the menu bar and make sure that Use Printer Offline is not selected.  
Call your administrator to check your Secure Function Lock settings.  
133  
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
Chapter B  
Printing difficulties (continued)  
Difficulty  
Suggestions  
Press  
The machine is not printing or has  
stopped printing.  
.
The machine will cancel the print job and clear it from the memory. The printout  
may be incomplete.  
The headers or footers appear  
There is an unprintable area on the top and bottom of the page. Adjust the top and  
when the document is displayed on bottom margins in your document to allow for this (see Unscannable and  
the screen but they are not on the  
printed page.  
The machine prints unexpectedly  
or it prints garbage.  
Press  
to cancel print jobs.  
Check the settings in your application to make sure they are set to work with your  
machine.  
The machine prints the first couple Check that the print settings in your application are available in the machine's  
of pages correctly, then some  
pages have missing text.  
printer driver.  
Your computer is not recognizing the full signal of the machine’s input buffer. Make  
sure you connected the interface cable correctly (see Quick Setup Guide).  
The machine does not print on both Check the paper size setting in the printer driver. You must choose Letter, Legal  
or Folio paper that is 16 to 28 lb (60 to 105 g/m2).  
sides of the paper even though the  
printer driver setting is 2-sided.  
The machine does not display the  
When the machine is in Deep Sleep mode, the machine does not wake up even if  
USB menu when a USB flash drive you connect a USB flash drive to the USB direct interface. Press the Touchscreen  
is connected to the USB direct  
interface.  
to wake up the machine.  
Cannot perform ‘Page Layout’  
printing.  
Check that the paper size setting in the application and in the printer driver are the  
same.  
Print speed is too slow.  
Try changing the printer driver setting. The highest resolution needs longer data  
processing, sending and printing time.  
If the machine is in Quiet mode, print speed is slower. Check the Quiet mode  
setting (see Advanced User's Guide).  
The machine does not print from  
Adobe® Illustrator®.  
Try to reduce the print resolution (see Software and Network User's Guide).  
Poor print quality  
Paper handling difficulties  
Difficulty  
Suggestions  
The machine does not feed paper. If the Touchscreen shows a Paper Jam message and you still have a problem,  
If the paper tray is empty, load a new stack of paper into the paper tray.  
If there is paper in the paper tray, make sure it is straight. If the paper is curled,  
straighten it. Sometimes it is helpful to remove the paper, turn the stack over and  
put it back in the paper tray.  
Reduce the amount of paper in the paper tray, and then try again.  
Make sure MP Tray is not selected for Paper Source in the printer driver.  
Clean the paper pick-up rollers (see Advanced User's Guide).  
The machine does not feed paper  
from the MP tray.  
Make sure MP Tray is selected in the printer driver.  
Fan the paper well and put it back in the tray firmly.  
134  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Troubleshooting  
Paper handling difficulties (continued)  
Difficulty  
Suggestions  
How do I print on envelopes?  
Load up to three envelopes at a time in the MP tray. Your application must be set  
to print the envelope size you are using. This is usually done in the Page Setup or  
Document Setup menu of your application (see your application’s manual for more  
information).  
Printing received faxes  
Difficulty  
Suggestions  
Condensed print  
Horizontal streaks  
Usually this is caused by a poor telephone connection. Make a copy; if your copy  
looks good, you probably had a bad connection, with static or interference on the  
telephone line. Ask the other party to send the fax again.  
Top and bottom sentences are  
cut off  
Missing lines  
Vertical black lines when receiving The corona wires for printing may be dirty. Clean the corona wires on the drum  
The sender’s scanner may be dirty. Ask the sender to make a copy to see if the  
problem is with the sending machine. Try receiving from another fax machine.  
Received faxes appear as split or  
blank pages.  
Left and right margins are cut off or a single page is printed on two pages  
Turn on Auto Reduction (see Advanced User's Guide).  
Telephone line or connections  
Difficulty  
Suggestions  
Dialing does not work. (No dial  
tone)  
Check all line cord connections. Make sure the telephone line cord is plugged into  
the telephone wall jack and the LINE jack of the machine.  
(Canada only) Change Tone/Pulsesetting (see Advanced User's Guide).  
Send a manual fax by pressing Hookand dialing the number. Wait to hear fax  
receiving tones before pressing Fax Start.  
If there is no dial tone, connect a known working telephone and telephone line  
cord to the jack. Then lift the external telephone’s handset and listen for a dial  
tone. If there is still no dial tone, ask your telephone company to check the line and  
wall jack.  
The machine does not answer  
when called.  
Make sure the machine is in the correct receive mode for your setup (see Receive  
Check for a dial tone. If possible, call your machine to hear it answer. If there is  
still no answer, check the telephone line cord connection. If you do not hear ringing  
when you call your machine, ask your telephone company to check the line.  
B
Receiving Faxes  
Difficulty  
Suggestions  
Cannot receive a fax.  
Make sure your machine has a dial tone by pressing Hook. If you hear static or  
interference on your fax line, call your local telephone company.  
Check all line cord connections. Make sure the telephone line cord is plugged into  
the telephone wall jack and the LINE jack of the machine. If you subscribe to DSL  
or VoIP services, call your service provider for connection instructions.  
135  
Download from Www.Somanuals.com. All Manuals Search And Download.  
           
Chapter B  
Receiving Faxes (continued)  
Difficulty  
Suggestions  
Cannot receive a fax.  
(continued)  
Make sure the machine is in the correct Receive Mode. This is determined by the  
external devices and telephone subscriber services you have on the same line as  
the Brother machine (see Receive Mode settings on page 47).  
If you have a dedicated fax line and want your Brother machine to  
automatically answer all incoming faxes, you should select Faxmode.  
If your Brother machine shares a line with an external answering machine, you  
should select the External TADmode. In External TADmode, your  
Brother machine will automatically receive incoming faxes and voice callers  
will be able to leave a message on your answering machine.  
If your Brother machine shares the line with a Voice Mail subscriber service,  
If your Brother machine is on a line with the Distinctive Ring subscriber  
If your Brother machine shares a line with other telephones and you want it to  
automatically answer all incoming faxes, you should select the Fax/Tel  
mode. In Fax/Telmode, your Brother machine will automatically receive  
faxes and produce a pseudo/double-ring to alert you to answer voice calls.  
If you do not want your Brother machine to automatically answer any incoming  
faxes, you should select the Manualmode. In Manualmode, you must  
answer every incoming call and activate the machine to receive faxes.  
Another device or service at your location may be answering the call before your  
Brother machine answers. To test this, lower the ring delay setting:  
If the answer mode is set to Faxor Fax/Tel, reduce the ring delay to 1 ring  
If the answer mode is set to External TAD, reduce the number of rings  
programmed on your answering machine to two.  
If the answer mode is set to Manual, DO NOT adjust the ring delay setting.  
Have someone send you a test fax:  
If you received the test fax successfully, your machine is operating correctly.  
Remember to reset your ring delay or answering machine setting back to your  
original setting. If receiving problems recur after resetting the ring delay, then  
a person, device, or subscriber service is answering the fax call before the  
machine has a chance to answer.  
If you were not able to receive the fax, then another device or subscriber  
service may be interfering with your fax reception or there may be a problem  
with your fax line.  
136  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Troubleshooting  
Receiving Faxes (continued)  
Difficulty  
Suggestions  
Cannot receive a fax.  
(continued)  
If you are using a telephone answering machine (External TADmode) on the  
same line as the Brother machine, make sure your answering machine is set up  
1
2
3
Plug the telephone line cord directly from the wall telephone jack to your  
Brother machine’s LINE jack.  
Remove the protective cap from your Brother machine’s EXT jack, and then  
plug the telephone line cord from your answering machine into the EXT jack.  
Set your answering machine to answer within 4 rings.  
If you are having problems receiving faxes or voice messages, set your  
answering machine to answer within 2 or 3 rings.  
4
Record the outgoing message on your answering machine.  
Record five seconds of silence at the beginning of your outgoing  
message.  
Limit your speaking to 20 seconds.  
End your outgoing message with your Fax Receive Code for people  
sending manual faxes. For example: After the beep, leave a message or  
press l51 and Start to send a fax.”  
5
6
Set your answering machine to answer calls.  
Set your Brother machines Receive Mode to External TAD(see Receive  
Make sure your Brother machines Easy Receive feature is turned On. Easy  
Receive is a feature that allows you to receive a fax even if you answered the call  
on an external or extension telephone (see Easy Receive on page 48).  
If you often get transmission errors due to possible interference on the telephone  
line, try changing the Compatibility setting to Basic(for VoIP)(see Telephone  
Call your administrator to check your Secure Function Lock Settings.  
Sending faxes  
Difficulty  
Suggestions  
Cannot send a fax.  
Check all line cord connections. Make sure the telephone line cord is plugged into  
the telephone wall jack and the LINE jack of the machine.  
Make sure you pressed Faxand the machine is in Fax mode (see How to send a  
B
Print the Transmission Verification Report and check for an error (see Advanced  
User's Guide).  
Call your administrator to check your Secure Function Lock Settings.  
Ask the other party to check that the receiving machine has paper.  
Poor sending quality.  
Try changing your resolution to Fineor S.Fine. Make a copy to check your  
machine’s scanner operation. If the copy quality is not good, clean the scanner  
(see Advanced User's Guide).  
137  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Chapter B  
Sending faxes (continued)  
Difficulty  
Suggestions  
Transmission Verification Report  
says RESULT:NG.  
There is probably temporary noise or static on the line. Try sending the fax again.  
If you are sending a PC-FAX message and get RESULT:NGon the Transmission  
Verification Report, your machine may be out of memory. To free up extra  
memory, you can turn off fax storage (see Advanced User's Guide), print fax  
messages in memory (see Advanced User's Guide) or cancel a delayed fax  
(see Advanced User's Guide). If the problem continues, ask the telephone  
company to check your telephone line.  
If you often get transmission errors due to possible interference on the telephone  
line, try changing the Compatibility setting to Basic(for VoIP)(see Telephone  
Sent faxes are blank.  
Make sure you are loading the document correctly. When using the ADF, the  
document should be face up. When using the scanner glass, the document should  
Vertical black lines when sending. Black vertical lines on faxes you send are typically caused by dirt or correction fluid  
on the glass strip (see Advanced User's Guide).  
Handling incoming calls  
Difficulty  
Suggestions  
The machine ‘Hears’ a voice as a  
CNG Tone.  
If Easy Receive is set to On, your machine is more sensitive to sounds. It may  
mistakenly interpret certain voices or music on the line as a fax machine calling  
and respond with fax receiving tones. Deactivate the machine by pressing  
.
Try avoiding this problem by turning Easy Receive to Off (see Easy Receive  
Sending a Fax Call to the machine. If you answered on an external or extension telephone, press your Fax Receive  
Code (the factory setting is l51). If you answered on the external telephone  
(connected to the EXT. jack), press Fax Startto receive the fax.  
When your machine answers, hang up.  
Custom features on a single line.  
If you have Call Waiting, Call Waiting/Caller ID, Caller ID, RingMaster, Voice Mail,  
an answering machine, an alarm system or other custom feature on a single  
telephone line with your machine, it may create a problem sending or receiving  
faxes.  
For Example: If you subscribe to Call Waiting or some other custom service and  
its signal comes through the line while your machine is sending or receiving a fax,  
the signal can temporarily interrupt or disrupt the faxes. Brother’s ECM (Error  
Correction Mode) feature should help overcome this problem. This condition is  
related to the telephone system industry and is common to all devices that send  
and receive information on a single, shared line with custom features. If avoiding  
a slight interruption is crucial to your business, a separate line with no custom  
features is recommended.  
Copying difficulties  
Difficulty  
Suggestions  
Cannot make a copy.  
Make sure you pressed Copyand the machine is in Copy mode (see How to copy  
Call your administrator to check your Secure Function Lock Settings.  
138  
Download from Www.Somanuals.com. All Manuals Search And Download.  
       
Troubleshooting  
Copying difficulties (continued)  
Difficulty  
Suggestions  
Vertical black line appears in  
copies.  
Black vertical lines on copies are typically caused by dirt or correction fluid on the  
glass strip, or the corona wires are dirty. Clean the glass strip and scanner glass  
and the white bar and white plastic above them (see Cleaning the corona wires  
Copies are blank.  
Make sure you are loading the document correctly (see Using the automatic  
Scanning difficulties  
Difficulty  
Suggestions  
TWAIN or WIA errors appear when Make sure the Brother TWAIN or WIA driver is selected as the primary source in  
starting to scan. (Windows®)  
your scanning application. For example, in Nuance™ PaperPort™ 12SE, click  
Desktop > Scan Settings > Select to choose the Brother TWAIN/WIA driver.  
TWAIN or ICA errors appear when Make sure the Brother TWAIN driver is selected as the primary source. In  
starting to scan. (Macintosh)  
PageManager, click File > Select Source and choose the Brother TWAIN driver.  
Macintosh can also scan documents using the ICA Scanner Driver (see Software  
and Network User's Guide).  
OCR does not work.  
Try increasing the scanning resolution.  
(Macintosh)  
Make sure you downloaded and installed Presto! PageManager from  
Network scanning does not work.  
Cannot scan.  
Call your administrator to check your Secure Function Lock Settings.  
Software difficulties  
Difficulty  
Suggestions  
(Windows® only)  
Cannot install software or print.  
Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair  
and reinstall the software.  
B
139  
Download from Www.Somanuals.com. All Manuals Search And Download.  
       
Chapter B  
Network difficulties  
Difficulty  
Suggestions  
Cannot print and scan over a  
network after completing the  
software installation.  
When the Cannot print to the networked printer. screen appears, follow the on-  
screen instructions.  
If the problem is not solved, see Software and Network User's Guide.  
(Windows® and Macintosh)  
The network scanning feature  
does not work.  
The network scanning feature may not work due to the firewall settings. Change  
or disable the firewall settings. It is necessary to set the third-party  
Security/Firewall Software to allow Network scanning. To add port 54925 for  
Network scanning, enter the information below:  
In Name: Enter any description, for example Brother NetScan.  
In Port number: Enter 54925.  
In Protocol: Make sure UDP is selected.  
See the instruction manual that came with your third-party Security/Firewall  
Software or call the software manufacturer.  
For more information, you can read FAQs and troubleshooting suggestions at  
(Macintosh)  
Re-select your machine in the Device Selector window from the Model pop-up  
menu in the main screen of ControlCenter2.  
(Windows® only)  
The network PC-FAX Receive  
feature does not work.  
It is necessary to set the third-party Security/Firewall Software to allow PC-FAX  
Rx. To add port 54926 for Network PC-FAX Rx, enter the information below:  
In Name: Enter any description, for example Brother PC-FAX Rx.  
In Port number: Enter 54926.  
In Protocol: Make sure UDP is selected.  
See the instruction manual that came with your third-party Security/Firewall  
Software or call the software manufacturer.  
For more information, read FAQs and troubleshooting suggestions at  
(Windows®)  
The Brother software cannot be  
installed.  
If the Security Software warning appears on the computer screen during the  
installation, change the Security Software settings to permit the Brother product  
setup program or other program to run.  
(Macintosh)  
If you are using a firewall function of anti-spyware or antivirus security software,  
temporarily disable it and then install the Brother software.  
Cannot connect to the wireless  
network.  
Investigate the problem using the WLAN Report. Press  
, All Settings,  
Print Reports, WLAN Reportand then press OK(see Software and Network  
User's Guide).  
140  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Troubleshooting  
Other difficulties  
Difficulty  
Suggestions  
The machine will not turn on.  
Adverse conditions on the power connection (such as lightning or a power surge)  
may have triggered the machine’s internal safety mechanisms. Press and hold  
down  
to turn off the machine and unplug the power cord. Wait for ten  
to turn on the machine.  
minutes, then plug in the power cord and press  
If the problem is not solved, turn off the machine. If you are using a backup battery  
or surge suppressor device, disconnect it to make sure it is not the problem. Plug  
the machine’s power cord directly into a different known working wall outlet and  
press  
to turn on the machine.  
(Windows®)  
To print EPS data, do the following:  
The machine cannot print EPS data  
that includes binary with the  
BR-Script3 printer driver.  
a
Windows® 7 and Windows Server® 2008 R2:  
Click the  
(Start) button > Devices and Printers.  
Windows Vista® and Windows Server® 2008:  
Click the  
(Start) button > Control Panel > Hardware and Sound >  
Printers.  
Windows® XP and Windows Server® 2003:  
Click the Start button > Printers and Faxes.  
Windows® 8 and Windows Server® 2012:  
Move your mouse to the lower right corner of your desktop. When the menu  
bar appears, click Settings > Control Panel. In the Hardware and  
Sound 1 group, click View devices and printers.  
Windows Server® 2012 R2:  
Click Control Panel on the Start screen. In the Hardware group, click View  
devices and printers.  
b
c
Right-click the Brother MFC-XXXX BR-Script3 icon, select Printer  
properties. 2  
From the Device Settings tab, choose TBCP (Tagged binary  
communication protocol) in Output Protocol.  
(Macintosh)  
If your machine is connected to a computer with a USB interface, you cannot print  
EPS data that includes binary. You can print the EPS data at the machine through  
a network. For help installing the BR-Script3 printer driver through the network,  
visit the Brother Solutions Center at http://solutions.brother.com/.  
B
1
Windows Server® 2012 and Windows Server® 2012 R2: Hardware.  
2
Windows® XP, Windows Vista®, Windows Server® 2003 and Windows Server® 2008: Properties.  
141  
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
Chapter B  
Setting Dial Tone detection  
B
Telephone line interference /  
VoIP  
B
Setting the Dial Tone to Detectionwill  
shorten the Dial Tone detect pause.  
If you are having difficulty sending or receiving  
a fax due to possible interference on the  
telephone line, we recommend that you adjust  
the Equalization for compatibility to reduce the  
modem speed for fax operations.  
a Press  
.
b Press All Settings.  
c Swipe up or down, or press a or b to  
display Initial Setup.  
a Press  
.
b Press All Settings.  
d Press Initial Setup.  
c Swipe up or down, or press a or b to  
display Initial Setup.  
e Swipe up or down, or press a or b to  
display Dial Tone.  
d Press Initial Setup.  
f Press Dial Tone.  
e Swipe up or down, or press a or b to  
display Compatibility.  
g Press Detectionor No Detection.  
h Press  
.
f Press Compatibility.  
g Press High, Normalor Basic(for  
VoIP).  
Basic(for VoIP)reduces the  
modem speed to 9600 bps and turns  
off ECM (error correction mode).  
Unless interference is a recurring  
problem on your telephone line, you  
may prefer to use it only when needed.  
To improve compatibility with most  
VoIP services, Brother recommends  
changing the compatibility setting to  
Basic(for VoIP).  
Normalsets the modem speed at  
14400 bps.  
Highsets the modem speed at  
33600 bps.  
h Press  
.
NOTE  
VoIP (Voice over IP) is a type of phone  
system that uses an Internet connection,  
rather than a traditional phone line.  
142  
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
Troubleshooting  
Improving the print quality  
B
If you have a print quality problem, print a test page first (  
, All Settings, Printer, Print  
Options, Test Print). If the printout looks good, the problem is probably not the machine.  
Check the interface cable connections and try printing a different document. If the printout or test  
page printed from the machine has a quality problem, check the following steps first. And then, if  
you still have a print quality problem, check the chart below and follow the recommendations.  
NOTE  
Using non-Brother supplies may affect the print quality, hardware performance, and machine  
reliability.  
a To get the best print quality, we suggest using recommended paper. Make sure you use  
paper that meets our specifications (see Acceptable paper and other print media  
b Check that the drum unit and toner cartridges are installed correctly.  
Examples of poor print quality  
Recommendation  
Adjust the print margins on your application and reprint the  
document.  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  
BCDEFGH  
bcdefghijk  
ABCD  
abcde  
01234  
Printed pages are compressed,  
horizontal stripes appear, or  
characters in the top, bottom, left  
and right margins are cut off  
Choose Textor Receiptin the copy quality setting  
(see Advanced User's Guide).  
0123456789012345678901  
9876543210987654321098  
0123456789012345678901  
9876543210987654321098  
Adjust the copy density and contrast (see Advanced User's  
Guide).  
012345678  
987654321  
012345678  
987654321  
B
012345  
987654  
012345  
987654  
Colored letters and thin characters  
in the original document are light or  
faint in the copy  
143  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Chapter B  
Examples of poor print quality  
Recommendation  
Perform the calibration using the Touchscreen or the printer  
driver (see Advanced User's Guide).  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmn.  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  
Adjust the copy density and contrast if you are copying  
(see Advanced User's Guide).  
Make sure Toner Save mode is off in the Touchscreen or the  
printer driver.  
Make sure the media type setting in the driver matches the  
type of paper you are using (see Acceptable paper and other  
Shake all four toner cartridges gently.  
Colors are light or faint on the whole  
page  
Wipe the laser scanner windows with a dry lint free soft cloth  
(see Advanced User's Guide).  
Wipe the laser scanner windows with a dry lint free soft cloth  
(see Advanced User's Guide).  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnorstvwxyz.  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnoqrsuvxyz.  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  
Wipe the scanner glass strip with a dry lint free soft cloth  
(see Advanced User's Guide).  
Make sure foreign material such as a torn piece of paper,  
sticky notes or dust is not inside the machine or around the  
drum unit and toner cartridge.  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnwxyz.  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  
White streaks or bands down the  
page  
144  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Troubleshooting  
Examples of poor print quality  
Recommendation  
Wipe the scanner glass strip with a dry lint free soft cloth  
(see Advanced User's Guide).  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnostuvwxyz.  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnstuvwxyz.  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  
Clean all four corona wires (one for each color) inside the  
drum unit by sliding the blue tab (see Cleaning the corona  
Make sure the blue tab of the corona wire is at the home  
position (1).  
Colored streaks or bands down the  
page  
1
Replace the toner cartridge that matches the color of the  
B
To identify the color of the toner cartridge, visit  
http://solutions.brother.com/ to view our FAQs and  
troubleshooting tips.  
Put in a new drum unit (see Replacing the drum unit  
145  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Chapter B  
Examples of poor print quality  
Recommendation  
If colored lines appear at 1.2 in. (30 mm) intervals, identify the  
color causing the problem and replace the toner cartridge that  
matches the color of the line (see Replacing the toner  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmno
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmno
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  
To identify the color of the toner cartridge, visit  
http://solutions.brother.com/ to view our FAQs and  
troubleshooting tips.  
If colored lines appear at 3.7 in. (94 mm)intervals, put a new  
Colored lines across the page  
Make sure the media type setting in the driver matches the  
type of paper you are using (see Acceptable paper and other  
ABCDEFGHIJKLMNOPQRTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 012345689. abcdefghijklmnopqrstuvwxyz.  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  
Check the machine’s environment. Conditions such as high  
humidity can cause hollow print  
(see Product Safety Guide).  
If the problem is not solved after printing a few pages, foreign  
material, such as glue from a label, may be stuck on the drum  
surface (see Advanced User's Guide).  
Put in a new drum unit (see Replacing the drum unit  
White spots or hollow print  
Identify the color causing the problem and put in a new toner  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuv
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuv
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  
To identify the color of the toner cartridge, visit  
http://solutions.brother.com/ to view our FAQs and  
troubleshooting tips.  
Put in a new drum unit (see Replacing the drum unit  
Blank page or some colors are  
missing  
If the problem is not solved after printing a few blank pages,  
foreign material, such as glue from a label, may be stuck on  
the drum surface. Clean the drum unit (see Advanced User's  
Guide).  
3.7 in.  
(94 mm)  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuv
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  
Put in a new drum unit (see Replacing the drum unit  
3.7 in.  
(94 mm)  
Colored spots at 3.7 in. (94 mm)  
146  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Troubleshooting  
Examples of poor print quality  
Recommendation  
Identify the color causing the problem and put in a new toner  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuxyz.  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  
1.2 in.  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  
To identify the color of the toner cartridge, visit  
http://solutions.brother.com/ to view our FAQs and  
troubleshooting tips.  
(30 mm)  
1.2 in.  
(30 mm)  
Colored spots at 1.2 in. (30 mm)  
Check the machine’s environment. Conditions such as high  
humidity and high temperatures may cause this print quality  
problem.  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnwxyz
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  
Identify the color causing the problem and put in a new toner  
To identify the color of the toner cartridge, visit  
http://solutions.brother.com/ to view our FAQs and  
troubleshooting tips.  
Put in a new drum unit (see Replacing the drum unit  
Toner scatter or toner stain  
The color of your printouts is not  
what you expected  
To improve the color density, calibrate the colors using first  
the Touchscreen and then the printer driver (see Advanced  
User's Guide).  
To adjust the print position of colors for sharper edges,  
perform the color registration using the Touchscreen  
(see Advanced User's Guide).  
Adjust the copy density and contrast if you are copying  
(see Advanced User's Guide).  
Make sure Toner Save mode is off in the Touchscreen or the  
printer driver (see Software and Network User's Guide).  
If the print quality is poor, clear the Improve Gray Color  
check box in the printer driver (see Software and Network  
User's Guide).  
If the print quality of the black portion is not what you  
expected, select the Enhance Black Printing check box in  
the printer driver (see Software and Network User's Guide).  
B
Identify the color causing the problem and put in a new toner  
To identify the color of the toner cartridge, visit  
http://solutions.brother.com/ to view our FAQs and  
troubleshooting tips.  
Put in a new drum unit (see Replacing the drum unit  
147  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Chapter B  
Examples of poor print quality  
Recommendation  
Make sure the machine is on a solid level surface.  
AB  
AB  
AB  
AB  
C
C
C
C
DE  
DE  
DE  
DE  
F
G
HIJ  
HIJ  
HIJ  
HIJ  
K
K
K
K
LMNOPQR  
LMNOPQR  
LMNOPQR  
LMNOPQR  
S
S
S
S
TUVWXYZ. 0123456789. abcdefghijklmnopqrstuv.  
TUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  
TUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  
TUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  
AB  
AB  
AB  
AB  
C
C
C
C
DE  
DE  
DE  
DE  
F
G
HIJ  
HIJ  
HIJ  
HIJ  
K
K
K
K
LMNOPQR  
LMNOPQR  
LMNOPQR  
LMNOPQR  
S
S
S
TUVWXYZ. 0123456789. abcdefghijklmnopqrstu.  
TUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  
TUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  
TUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  
F
G
F
G
F
G
F
G
FG  
FG  
S
Perform the color registration using the Touchscreen  
(see Advanced User's Guide).  
Put in a new drum unit (see Replacing the drum unit  
Put in a new belt unit (see Replacing the belt unit  
Color misregistration  
Perform the calibration using the Touchscreen or the printer  
driver (see Advanced User's Guide).  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnyz.  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  
Adjust the copy density and contrast if you are copying  
(see Advanced User's Guide).  
Clear the Improve Gray Color check box in the printer driver.  
(See Software and Network User's Guide.)  
Identify the color causing the problem and put in a new toner  
To identify the color of the toner cartridge, visit  
http://solutions.brother.com/ to view our FAQs and  
troubleshooting tips.  
Uneven density appears  
periodically across the page  
Put in a new drum unit (see Replacing the drum unit  
Make sure Toner Save mode is off in the Touchscreen or the  
printer driver (see Software and Network User's Guide).  
Change the print resolution.  
W X  
Y
Z
A
B
C
D
E
Missing thin lines in images  
Make sure the back cover is closed correctly.  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmntuvwxyz.  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  
Make sure the two gray levers inside the back cover are in the  
up position.  
Make sure the media type setting in the driver matches the  
type of paper you are using (see Acceptable paper and other  
Wrinkled  
148  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Troubleshooting  
Examples of poor print quality  
Recommendation  
Check the machine’s environment. Conditions such as low  
humidity and low temperatures may cause this print quality  
problem  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuy
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  
(see Product Safety Guide).  
Make sure the media type setting in the driver matches the  
type of paper you are using (see Acceptable paper and other  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  
Make sure the two gray levers inside the back cover are in the  
up position.  
Put in a new drum unit (see Replacing the drum unit  
Ghost  
Make sure the two gray levers inside the back cover are in the  
up position.  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnuvwxyz.  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  
Make sure the media type setting in the driver matches the  
type of paper you are using (see Acceptable paper and other  
Choose Improve Toner Fixing mode in the printer driver  
(see Software and Network User's Guide).  
If this selection does not provide enough improvement,  
change the printer driver setting in Media Type to a thick  
setting. If you are printing an envelope, choose Env. Thick in  
the media type setting.  
Poor fixing  
Choose Reduce Paper Curl mode in the printer driver  
(see Software and Network User's Guide).  
If the problem is not solved, choose Plain Paper in the media  
type setting.  
If you are printing an envelope, choose Env. Thin in the  
media type setting.  
If you do not use the machine often, the paper may have been  
in the paper tray too long. Turn over the stack of paper in the  
paper tray. Also, fan the paper stack and then rotate the paper  
180in the paper tray.  
Curled or wavy  
Store the paper where it will not be exposed to high  
temperatures and high humidity.  
Open the back cover (face-up output tray) to let the printed  
paper exit onto the face-up output tray.  
B
149  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Chapter B  
Examples of poor print quality  
Recommendation  
Make sure the envelope levers inside the back cover are  
pulled down to the envelope position when you print  
NOTE  
When you have finished printing, open the back cover and  
reset the two gray levers back to their original positions (1) by  
lifting them up until they stop.  
1
Envelope Creases  
If creases occur with the envelope levers in the envelope  
position, print with the back cover opened and feed one  
envelope at a time from the MP tray.  
150  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Troubleshooting  
Reset operations  
B
Machine Information  
B
The following reset functions are available:  
Checking the Serial Number  
B
1 Machine Reset  
You can reset the machine partially back  
to its factory settings. The settings that will  
not be reset are Station ID, Address Book,  
Reports, Setting Lock, Secure Function  
Lock and the Network settings.  
You can see the machine’s Serial Number on  
the Touchscreen.  
a Press  
.
2 Network  
b Press All Settings.  
You can reset the internal print server  
back to the factory settings by resetting  
only the network information (such as the  
password and IP address).  
c Swipe up or down, or press a or b to  
display Machine Info..  
d Press Machine Info..  
e Press Serial No..  
3 Address Book & Fax  
This operation resets the following  
settings:  
f The Touchscreen displays the  
machine’s Serial Number.  
Address Book  
(Addresses and Groups)  
Programmed fax jobs in the memory  
(Delayed Fax, Batch TX)  
Station ID  
g Press  
.
Checking the Firmware  
Version  
B
(name and number)  
Coverpage Msg  
You can see the machine’s firmware version  
on the Touchscreen.  
(comments)  
Remote Fax Options  
a Press  
.
(Remote Access Code, Fax Storage,  
Fax Forwarding, Paging, PC-FAX  
Send, and PC-FAX Receive  
b Press All Settings.  
c Swipe up or down, or press a or b to  
display Machine Info..  
®
(Windows only))  
Call History  
d Press Machine Info..  
(incoming and outgoing calls)  
Report  
B
e Press Firmware Version.  
(Transmission Verification Report/  
Fax Journal)  
f The Touchscreen displays the  
machine’s firmware version.  
Setting Lock password  
g Press  
.
151  
Download from Www.Somanuals.com. All Manuals Search And Download.  
       
Chapter B  
4 All Settings  
How to reset the machine  
B
You can reset all the machine’s settings  
quickly back to the settings that were set  
at the factory.  
a Press  
.
5 Factory Reset  
b Press All Settings.  
This operation resets all the machine's  
settings back to the defaults set at the  
factory. Factory Resettakes more time  
than All Settings.  
c Swipe up or down, or press a or b to  
display Initial Setup.  
d Press Initial Setup.  
Brother strongly recommends you  
perform this operation when you dispose  
of the machine.  
e Swipe up or down, or press a or b to  
display Reset.  
f Press Reset.  
NOTE  
Unplug the interface cable before you  
choose Network, All Settingsor  
Factory Reset.  
g Swipe up or down, or press a or b to  
display Machine Reset, Network,  
Address Book & Fax, All  
Settingsor Factory Reset, and  
then press the option you want.  
h Do one of the following;  
To reset the settings, press Yesand  
go to step i.  
To exit without making changes,  
press Noand go to step j.  
i You will be asked to reset the machine.  
Do one of the following;  
To reset the machine press Yesfor 2  
seconds. The machine will begin the  
reset.  
To exit without resetting the  
machine, press No. Go to step j.  
NOTE  
If you do not reboot your machine, the  
reset will not finish and your settings will  
remain unchanged.  
j Press  
.
NOTE  
You can also reset the Network settings  
by pressing , All Settings,  
Network, Network Reset.  
152  
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
Settings and features tables  
C
C
Using the Settings  
Tables  
C
Press the Touchscreen and Touchpanel  
buttons to choose the settings and options  
you want to set as they are displayed on the  
Touchscreen.  
See the step-by-step Settings Tables and  
Features Tables for all the available choices  
for each setting and feature. You can use  
these tables to quickly set up your preferred  
settings in the machine.  
C
153  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Chapter C  
Settings Tables  
C
The Settings tables will help you understand the menu settings and options that are found in the  
machine’s programs. The factory settings are shown in Bold with an asterisk.  
(Settings)  
C
Level 1  
Level 2  
Level 3  
Options  
Descriptions  
See  
Page  
Date  
Time  
Add the date and time  
on the Touchscreen  
and in headings of  
faxes you send.  
See  
.
.
(Date & Time)  
Clock Type  
Auto Daylight  
Time Zone  
12h Clock*  
Choose the time  
format from 12-hour  
or 24-hour.  
24h Clock  
On  
Change for Daylight  
Saving Time  
automatically.  
See  
Off*  
UTCXXX:XX  
Set the time zone for  
your country.  
Access the Toner  
menus.  
(Toner)  
Network  
Wired LAN  
WLAN  
Access the Wired  
LAN setting menus.  
Access the WLAN  
setting menus.  
Fax Preview  
Wi-Fi Direct  
On  
View faxes you  
receive on the  
Touchscreen.  
Off*  
Access the Wi-Fi  
Direct setting menus.  
See Advanced User's Guide.  
See Quick Setup Guide.  
The factory settings are shown in Bold with an asterisk.  
154  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Settings and features tables  
Level 1  
Level 2  
Level 3  
Options  
Descriptions  
See  
Page  
Tray Setting  
Paper Type  
MP Tray  
Thin  
Set the type of paper  
in the paper tray.  
Plain Paper*  
Thick  
Thicker  
Recycled Paper  
Bond Paper  
Label  
Envelope  
Env. Thin  
Env. Thick  
Glossy Paper  
Thin  
Tray #1  
Tray #2  
Plain Paper*  
Recycled Paper  
Thin  
(This menu only  
appears if you  
installed Tray 2.)  
Plain Paper*  
Recycled Paper  
Paper Size  
MP Tray  
Letter*  
A4  
Set the size of paper  
in the paper tray.  
B5(JIS)  
B5(ISO)  
A5  
A5(Long Edge)  
A6  
Executive  
Legal  
Folio  
3"x5"  
Com-10  
Monarch  
C5  
DL  
C
See Advanced User's Guide.  
See Quick Setup Guide.  
The factory settings are shown in Bold with an asterisk.  
155  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Chapter C  
Level 1  
Level 2  
Level 3  
Options  
Descriptions  
See  
Page  
Tray Setting  
Paper Size  
Tray #1  
Letter*  
A4  
Set the size of paper  
in the paper tray.  
(continued)  
(continued)  
B5(JIS)  
A5  
A5(Long Edge)  
A6  
Executive  
Legal  
Folio  
Letter*  
A4  
Tray #2  
(This menu only  
appears if you  
installed Tray 2.)  
B5(JIS)  
A5  
Executive  
Legal  
Folio  
On*  
Check Size  
Choose whether to  
display the message  
to check that the size  
of the paper in the  
machine matches  
Off  
and the machine's  
Paper Sizesetting.  
See Advanced User's Guide.  
See Quick Setup Guide.  
The factory settings are shown in Bold with an asterisk.  
156  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Settings and features tables  
Level 1  
Level 2  
Level 3  
Options  
Descriptions  
See  
Page  
Tray Setting  
Tray Use: Copy  
Tray#1 Only  
Tray#2 Only  
MP Only  
Chooses the tray that  
will be used for Copy,  
Fax or Print mode.  
(continued)  
MP>T1>T2*  
MP>T2>T1  
T1>T2>MP  
T2>T1>MP  
(Tray#2 Onlyand  
T2appear only if you  
installed Tray 2.)  
Tray Use: Fax  
Tray#1 Only  
Tray#2 Only  
MP Only  
MP>T1>T2  
MP>T2>T1  
T1>T2>MP*  
T2>T1>MP  
(Tray#2 Onlyand  
T2appear only if you  
installed Tray 2.)  
Tray Use:  
Print  
Tray#1 Only  
Tray#2 Only  
MP Only  
MP>T1>T2*  
MP>T2>T1  
T1>T2>MP  
T2>T1>MP  
(Tray#2 Onlyand  
T2appear only if you  
installed Tray 2.)  
All Settings  
Select your default  
settings.  
See Advanced User's Guide.  
See Quick Setup Guide.  
The factory settings are shown in Bold with an asterisk.  
C
157  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Chapter C  
All Settings  
C
Level 1  
Level 2  
Level 3  
Level 4  
Options  
Descriptions  
See  
Page  
General  
Setup  
Tray  
Setting  
Paper Type  
MP Tray  
Thin  
Set the type of paper  
in the paper tray.  
Plain Paper*  
Thick  
Thicker  
Recycled  
Paper  
Bond Paper  
Label  
Envelope  
Env. Thin  
Env. Thick  
Glossy Paper  
Thin  
Tray #1  
Tray #2  
Plain Paper*  
Recycled  
Paper  
Thin  
Plain Paper*  
Recycled  
Paper  
See Advanced User's Guide.  
The factory settings are shown in Bold with an asterisk.  
158  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Settings and features tables  
Level 1  
Level 2  
Level 3  
Level 4  
Options  
Descriptions  
See  
Page  
General  
Setup  
Tray  
Setting  
Paper Size MP Tray  
Letter*  
A4  
Set the size of paper  
in the paper tray.  
(continued)  
(continued)  
B5(JIS)  
B5(ISO)  
A5  
A5(Long Edge)  
A6  
Executive  
Legal  
Folio  
3"x5"  
Com-10  
Monarch  
C5  
DL  
Tray #1  
Letter*  
A4  
B5(JIS)  
A5  
A5(Long Edge)  
A6  
Executive  
Legal  
Folio  
Letter*  
A4  
Tray #2  
B5(JIS)  
A5  
Executive  
Legal  
Folio  
See Advanced User's Guide.  
The factory settings are shown in Bold with an asterisk.  
C
159  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Chapter C  
Level 1  
Level 2  
Level 3  
Level 4  
Options  
Descriptions  
See  
Page  
General  
Setup  
Tray  
Setting  
Check Size  
On*  
Choose whether to  
display the message  
to check that the size  
of the paper in the  
machine matches  
and the machine's  
Paper Sizesetting.  
Off  
(continued)  
(continued)  
Tray Use:  
Copy  
Tray#1 Only  
Tray#2 Only  
MP Only  
Chooses the tray that  
will be used for Copy,  
Fax or Print mode.  
MP>T1>T2*  
MP>T2>T1  
T1>T2>MP  
T2>T1>MP  
(Tray#2 Only  
and T2appear  
only if you  
installed Tray 2.)  
Tray Use:  
Fax  
Tray#1 Only  
Tray#2 Only  
MP Only  
MP>T1>T2  
MP>T2>T1  
T1>T2>MP*  
T2>T1>MP  
(Tray#2 Only  
and T2appear  
only if you  
installed Tray 2.)  
Tray Use:  
Print  
Tray#1 Only  
Tray#2 Only  
MP Only  
MP>T1>T2*  
MP>T2>T1  
T1>T2>MP  
T2>T1>MP  
(Tray#2 Only  
and T2appear  
only if you  
installed Tray 2.)  
See Advanced User's Guide.  
The factory settings are shown in Bold with an asterisk.  
160  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Settings and features tables  
Level 1  
Level 2  
Level 3  
Level 4  
Options  
Descriptions  
See  
Page  
General  
Setup  
Volume  
Ring  
Off  
Adjust the ring  
volume.  
See  
.
Low  
(continued)  
Med*  
High  
Off  
Beep  
Adjust the beeper  
volume.  
Low*  
Med  
High  
Off  
Speaker  
Adjust the speaker  
volume.  
Low  
Med*  
High  
Light*  
Med  
LCD  
Settings  
Backlight  
Dim Timer  
Adjust the brightness  
of the Touchscreen  
backlight.  
Dark  
Off*  
Set how long the  
Touchscreen  
10Secs  
20Secs  
30Secs  
Home*  
More1  
More2  
backlight stays on  
after the last button  
press.  
Button  
Settings  
Home  
Button  
Settings  
Set the screen that is  
displayed when you  
press Home (  
) on  
the Touchpanel.  
Ecology  
Toner Save  
On  
Increase the page  
yield of the toner  
cartridge.  
See  
.
Off*  
If your machine has  
been set to Toner  
SaveOn, you cannot  
set Quiet Modeto  
On.  
Sleep Time  
Range varies  
depending on the  
model.  
Conserve power.  
3 Mins*  
See Advanced User's Guide.  
The factory settings are shown in Bold with an asterisk.  
C
161  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Chapter C  
Level 1  
Level 2  
Level 3  
Level 4  
Options  
Descriptions  
See  
Page  
General  
Setup  
Ecology  
Quiet Mode  
On  
Decreases printing  
noise.  
See  
.
(continued)  
Off*  
(continued)  
If your machine has  
been set to Quiet  
ModeOn, you cannot  
set Toner Saveto  
On.  
Setting  
Lock  
Set  
Password  
Verify:  
Stop unauthorized  
users from changing  
the machine’s  
settings.  
Lock  
OffOn  
Shortcut  
Settings  
(Choose  
shortcut  
button.)  
Edit  
Shortcut  
Name  
Change the shortcut  
name.  
Delete  
Delete the shortcut.  
See Advanced User's Guide.  
The factory settings are shown in Bold with an asterisk.  
162  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Settings and features tables  
Level 1  
Level 2  
Level 3  
Level 4  
Options  
Descriptions  
See  
Page  
Fax  
Setup  
Receive  
Receive  
Mode  
Fax*  
Choose the receive  
mode that best suits  
your needs.  
Fax/Tel  
External TAD  
Manual  
Ring Delay  
0
Set the number of  
rings before the  
machine answers in  
Fax or Fax/Tel mode.  
1
2
3
4*  
F/T Ring  
Time  
20Secs*  
30Secs  
40Secs  
70Secs  
On  
Set the length of the  
pseudo/double-ring  
time in Fax/Tel mode.  
Fax Preview  
View faxes you  
receive on the  
Touchscreen.  
Off*  
Easy  
On*  
Receive fax  
Receive  
messages  
Off  
automatically when  
you answer a call and  
hear fax tones.  
Remote  
Codes  
Remote Codes Answer calls at an  
extension telephone  
(Options)  
and use codes to turn  
On*  
the machine on or off.  
You can personalize  
the codes.  
Off  
Fax Receive  
Code(l51)  
Tel Answer  
(#51)  
Auto  
Reduction  
On*  
Off  
On  
Reduces the size of  
incoming faxes.  
See  
.
PC Fax  
Receive  
Set the machine to  
send faxes to your  
computer.  
Off*  
(Backup  
Print)  
On  
If you chose On, you  
can turn on the  
Backup Print safety  
feature.  
Off*  
C
See Advanced User's Guide.  
The factory settings are shown in Bold with an asterisk.  
163  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Chapter C  
Level 1  
Level 2  
Level 3  
Level 4  
Options  
Descriptions  
See  
Page  
Fax  
Setup  
Receive  
Memory  
Receive  
Off*  
Set the machine to  
forward fax  
See  
.
(continued)  
Fax Forward  
Paging  
messages, to call  
your pager or cell  
phone, or to store  
incoming faxes in the  
memory (so you can  
retrieve them while  
you are away from  
your machine).  
(continued)  
Fax Storage  
(Backup  
Print)  
On  
If you chose Fax  
Forward, you can  
turn on the Backup  
Print safety feature.  
Off*  
Fax Rx  
Stamp  
On*  
Print the received  
time and date on the  
top of the received  
faxes.  
Off  
2-sided  
On  
Print received faxes  
on both sides of the  
paper.  
Off*  
Setup Send Batch TX  
On  
Combine delayed  
faxes going to the  
same fax number at  
the same time of day  
into one  
Off*  
transmission.  
Coverpage  
Setting  
Print  
Sample  
Print a sample of the  
fax cover page. You  
can fill in information  
and fax it with your  
document.  
Coverpage  
Message  
Set up your own  
comments for the fax  
cover page.  
Auto Redial  
Destination  
On*  
Set the machine to  
redial automatically  
one time after five  
minutes.  
Off  
Display*  
Set the machine to  
display the  
destination  
See  
.
Hidden  
information on the  
Touchscreen during  
fax sending.  
See Advanced User's Guide.  
The factory settings are shown in Bold with an asterisk.  
164  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Settings and features tables  
Level 1  
Level 2  
Level 3  
Level 4  
Options  
Descriptions  
See  
Page  
Fax  
Report  
Setting  
Transmission  
On  
Choose the initial  
setup for the  
Transmission  
(continued)  
On+Image  
Off*  
Verification Report.  
Off+Image  
No Report  
Off  
Journal  
Period  
Journal  
Period  
Set the interval for  
automatic printing of  
the Fax Journal.  
See  
.
Every 50  
Faxes*  
If you select other  
than Offor Every  
50 Faxes, you can  
set the time for the  
option.  
Every 6 Hours  
Every 12  
Hours  
Every 24  
Hours  
If you select Every  
7 Days, you can also  
set the day of the  
Every 2 Days  
Every 7 Days week.  
Time  
Day  
Every Monday*  
Every Tuesday  
Every  
Wednesday  
Every  
Thursday  
Every Friday  
Every  
Saturday  
Every Sunday  
Print Fax  
Print incoming faxes  
that are stored in the  
memory.  
Remote  
Access  
---l  
Set your owncodefor  
Remote Retrieval.  
Dial  
Dial Pad  
Enter # Twice Set the machine to  
Restriction  
restrict dialing when  
using the dial pad.  
On  
Off*  
Address  
Book  
Enter # Twice Set the machine to  
restrict the dialing  
On  
C
when using the  
Off*  
Address Book.  
See Advanced User's Guide.  
The factory settings are shown in Bold with an asterisk.  
165  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Chapter C  
Level 1  
Level 2  
Level 3  
Level 4  
Options  
Descriptions  
See  
Page  
Fax  
Dial  
Shortcuts  
Enter # Twice Set the machine to  
See  
.
Restriction  
restrict the dialing  
when using a  
Shortcut.  
(continued)  
On  
(continued)  
Off*  
LDAP Server  
Enter # Twice Set the machine to  
restrict the dialing of  
LDAP server  
On  
Off*  
numbers.  
Remaining  
Jobs  
Check which  
scheduled jobs are in  
the memory and  
cancel selected jobs.  
Miscellaneous Distinctive  
Distinctive  
On  
Turn on the  
telephonecompany’s  
Distinctive Ring  
Off*  
subscriber service,  
and then register  
your new ring pattern  
on the machine.  
Ring  
Pattern  
1*  
2
3
4
See Advanced User's Guide.  
The factory settings are shown in Bold with an asterisk.  
166  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Settings and features tables  
Level 1  
Level 2  
Level 3  
Level 4  
Options  
Descriptions  
See  
Page  
Printer  
Emulation  
Auto*  
Choose the  
See  
.
emulation mode.  
HP LaserJet  
BR-Script 3  
HP LaserJet  
BR-Script 3  
Print  
Options  
Internal  
Font  
Print a list of the  
machine’s internal  
fonts.  
Test Print  
Print a test page.  
2-sided  
Off*  
Enable or disable  
2-sided printing and  
choose long edge or  
short edge.  
Long Edge  
Short Edge  
On*  
Auto  
Continue  
Select this setting if  
you want the  
machine to clear  
paper size errors and  
to use the paper in  
the tray.  
Off  
Output  
Color  
Auto*  
Choose color or  
black & white for  
printed documents. If  
you choose Auto,  
the machine selects  
an appropriate option  
for the document  
(color or black &  
white).  
Color  
Black and  
White  
Reset  
Printer  
Yes  
No  
Restore the printer  
settings to the factory  
settings.  
Color  
Correction  
Calibration  
Calibrate  
Reset  
Yes  
No  
Adjusts the color  
density.  
See  
.
Yes  
No  
Returns the color  
calibration to the  
factory settings.  
Registration  
Yes  
No  
Adjusts the print  
position of each  
color.  
Auto  
Correction  
On*  
Chooses whether to  
carry out the color  
calibration and  
Off  
registration.  
See Software and Network User's Guide.  
See Advanced User's Guide.  
C
The factory settings are shown in Bold with an asterisk.  
167  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Chapter C  
Level 1  
Network  
Level 2  
Level 3  
Level 4  
Level 5  
Options  
Auto*  
Static  
RARP  
Descriptions  
Wired LAN TCP/IP  
BOOT  
Method  
Choose the BOOT  
method that best  
suits your needs.  
BOOTP  
DHCP  
(IP Boot  
Tries)  
3*  
Specifies the  
number of attempts  
the machine will try  
to obtain an IP  
[00000-32767]  
address when the  
BOOT Methodis  
set to any setting  
except Static.  
IP Address  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
Enter the IP  
address.  
Subnet  
Mask  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
Enter the Subnet  
mask.  
Gateway  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
Enter the Gateway  
address.  
Node Name  
BRNXXXXXXXXX Enter the Node  
XXX  
name (up to 32  
characters).  
WINS  
Configuration  
Auto*  
Chooses the WINS  
configuration mode.  
Static  
WINS  
Server  
Primary  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
Specify the IP  
address of the  
primary or  
secondary WINS  
server.  
Secondary  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
See Software and Network User's Guide.  
Visit the Brother Solutions Center to download the Web Connect Guide at  
The factory settings are shown in Bold with an asterisk.  
168  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Settings and features tables  
Level 1  
Level 2  
Wired LAN TCP/IP  
(continued) (continued)  
Level 3  
Level 4  
Level 5  
Options  
Descriptions  
DNS Server Primary  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
Specify the IP  
address of the  
primary or  
secondary DNS  
server.  
Network  
(continued)  
Secondary  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
APIPA  
IPv6  
On*  
Automatically  
allocates the IP  
address from the  
link-local address  
range.  
Off  
On  
Enable or disable  
the IPv6 protocol. If  
you want to use the  
IPv6 protocol, visit  
Off*  
for more  
information.  
Ethernet  
Auto*  
Choose the  
Ethernet link mode.  
100B-FD  
100B-HD  
10B-FD  
10B-HD  
Wired  
Status  
Active  
100B-FD  
You can see the  
current wired  
status.  
Active  
100B-HD  
Active 10B-FD  
Active 10B-HD  
Inactive  
Wired OFF  
MAC  
Address  
View the MAC  
address of the  
machine.  
Set to  
Default  
Yes  
No  
Restore the wired  
network setting to  
the factory setting.  
Wired  
Enable  
On*  
Enable or disable  
the Wired LAN  
manually.  
C
Off  
See Software and Network User's Guide.  
Visit the Brother Solutions Center to download the Web Connect Guide at  
The factory settings are shown in Bold with an asterisk.  
169  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Chapter C  
Level 1  
Level 2  
Level 3  
Level 4  
Level 5  
Options  
Auto*  
Static  
RARP  
Descriptions  
WLAN  
TCP/IP  
BOOT  
Method  
Choose the BOOT  
method that best  
suits your needs.  
Network  
(continued)  
BOOTP  
DHCP  
(IP Boot  
Tries)  
3*  
Specifies the  
number of attempts  
the machine will try  
to obtain an IP  
[00000-32767]  
address when the  
BOOT Methodis  
set to any setting  
except Static.  
IP Address  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
Enter the IP  
address.  
Subnet  
Mask  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
Enter the Subnet  
mask.  
Gateway  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
Enter the Gateway  
address.  
Node Name  
BRWXXXXXXXXX Enter the Node  
XXX  
name (up to 32  
characters).  
WINS  
Configuration  
Auto*  
Chooses the WINS  
configuration mode.  
Static  
WINS  
Server  
Primary  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
Specify the IP  
address of the  
primary or  
secondary WINS  
server.  
Secondary  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
See Software and Network User's Guide.  
Visit the Brother Solutions Center to download the Web Connect Guide at  
The factory settings are shown in Bold with an asterisk.  
170  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Settings and features tables  
Level 1  
Level 2  
WLAN  
Level 3  
Level 4  
Level 5  
Options  
Descriptions  
TCP/IP  
DNS Server Primary  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
Specify the IP  
address of the  
primary or  
secondary DNS  
server.  
Network  
(continued)  
(continued)  
(continued)  
Secondary  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
APIPA  
IPv6  
On*  
Automatically  
allocates the IP  
address from the  
link-local address  
range.  
Off  
On  
Enable or disable  
the IPv6 protocol. If  
you want to use the  
IPv6 protocol, visit  
Off*  
for more  
information.  
WLAN  
Assistant  
(Windows® only)  
You can configure  
your wireless  
network settings  
using the Brother  
CD-ROM.  
Setup  
Wizard  
You can configure  
your internal print  
server.  
WPS/AOSS  
You can easily  
configure your  
wireless network  
settings using the  
one-button push  
method.  
WPS w/ PIN  
Code  
You can easily  
configure your  
wireless network  
settings using WPS  
with a PIN code.  
See Software and Network User's Guide.  
Visit the Brother Solutions Center to download the Web Connect Guide at  
The factory settings are shown in Bold with an asterisk.  
C
171  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Chapter C  
Level 1  
Level 2  
WLAN  
Level 3  
Level 4  
Level 5  
Options  
Descriptions  
WLAN  
Status  
Status  
Active(11b)  
Active(11g)  
Active(11n)  
You can see the  
current wireless  
network status.  
Network  
(continued)  
(continued)  
Wired LAN  
Active  
WLAN Off  
AOSS Active  
Connection  
Failed  
Signal  
Strong  
Medium  
Weak  
None  
You can see the  
current wireless  
network signal  
strength.  
SSID  
You can see the  
current SSID.  
Comm. Mode  
Ad-hoc  
Infrastructure  
None  
You can see the  
current  
Communication  
Mode.  
MAC  
Address  
View the MAC  
address of the  
machine.  
Set to  
Default  
Yes  
No  
Restore the  
wireless network  
settings to factory  
setting.  
WLAN  
Enable  
On  
Enable or disable  
the wireless LAN  
manually.  
Off*  
Wi-Fi  
Direct  
Push  
Button  
You can easily  
configure your  
Wi-Fi Direct  
network settings  
using the  
one-button push  
method.  
PIN Code  
You can easily  
configure your  
Wi-Fi Direct  
network settings  
using WPS with a  
PIN code.  
See Software and Network User's Guide.  
Visit the Brother Solutions Center to download the Web Connect Guide at  
The factory settings are shown in Bold with an asterisk.  
172  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Settings and features tables  
Level 1  
Level 2  
Level 3  
Level 4  
Level 5  
Options  
Descriptions  
Wi-Fi  
Direct  
Manual  
You can manually  
configure your  
Wi-Fi Direct  
Network  
(continued)  
(continued)  
network settings.  
Group  
Owner  
On  
Sets your machine  
as the Group  
Owner.  
Off  
Device  
Information Name  
Device  
You can see the  
device name of  
your machine.  
SSID  
(My SSID)  
View the SSID of  
the Group Owner.  
(Connected to  
other party's  
SSID)  
When the machine  
is not connected,  
the Touchscreen  
displays Not  
Not Connected  
Connected.  
IP Address  
You can see the  
current IP Address  
of your machine.  
Status  
Information  
Status  
G/O  
Active(**)  
You can see the  
current Wi-Fi Direct  
network status.  
Client Active  
Not Connected  
Off  
Wired LAN  
Active  
**= the number  
of devices  
Signal  
Strong  
Medium  
Weak  
You can see the  
current Wi-Fi Direct  
network signal  
strength.  
None  
Whenyourmachine  
acts as the Group  
Owner, the  
Touchscreen  
always displays  
Strong.  
I/F Enable  
On  
Enable or disable  
the Wi-Fi Direct  
connection.  
Off*  
C
See Software and Network User's Guide.  
Visit the Brother Solutions Center to download the Web Connect Guide at  
The factory settings are shown in Bold with an asterisk.  
173  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Chapter C  
Level 1  
Level 2  
Level 3  
Level 4  
Level 5  
Options  
On*  
Descriptions  
NFC  
You can use card  
authentication by  
touchingthe ICcard  
to the NFC Reader  
on the control  
Network  
Off  
(continued)  
panel.  
E-mail/IFAX Mail  
Enter the mail  
address (up to 60  
characters).  
Address  
(MFC-L8600CDW  
is supported only  
after IFAX is  
Setup  
SMTP  
Server  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
Enter the SMTP  
server address, or  
name (up to 64  
characters).  
Server  
downloaded)  
Name  
25*  
Port  
Enter the SMTP  
port number.  
[1-65535]  
Auth. for None*  
Select the Security  
method for E-mail  
notification.  
SMTP  
SMTP-AUTH  
None*  
SSL/TLS  
Send or receive an  
E-mail via an E-mail  
server that requires  
secure SSL/TLS  
communication.  
SSL  
TLS  
Verify  
Cert.  
On  
Verify the SMTP  
Server Certificate  
automatically.  
Off*  
POP3/IMAP4 Protocol  
Server  
POP3*  
Choose POP3 or  
IMAP4 for receiving  
E-mails.  
IMAP4  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
Enter POP3 or  
IMAP4 server  
address, or name  
(up to 64  
characters).  
Name  
Port  
110*  
Enter POP3 or  
IMAP4 port  
number.  
[1-65535]  
Mailbox  
Name  
Enter the mail box  
name (up to 60  
characters).  
See Software and Network User's Guide.  
Visit the Brother Solutions Center to download the Web Connect Guide at  
The factory settings are shown in Bold with an asterisk.  
174  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Settings and features tables  
Level 1  
Level 2  
Level 3  
Level 4  
Level 5  
Options  
Descriptions  
E-mail/IFAX Setup  
POP3/IMAP4 Mailbox  
Enter the password  
to log in to the  
POP3 or IMAP4  
server (up to 32  
characters).  
Network  
(continued)  
Server  
Password  
(MFC-L8600CDW  
(continued)  
is supported only  
after IFAX is  
(continued)  
downloaded)  
Select  
Folder  
Default(Inbox)  
*
Choose the mail  
folder. If you  
choose  
(continued)  
Specified  
Specified, enter  
the folder name (up  
to 60 characters).  
SSL/TLS  
None*  
SSL  
You can send or  
receive an E-mail  
via an E-mail server  
thatrequiressecure  
SSL/TLS  
TLS  
communication.  
Verify  
Cert.  
On  
Verify the POP3 or  
IMAP4 Server  
Certificate  
Off*  
automatically.  
APOP  
On  
Enable or disable  
APOP.  
Off*  
On*  
Off  
SetupMail Auto  
RX Polling  
Auto  
Polling  
Automatically  
checks the server  
for new messages.  
Poll  
Frequency  
1Min  
Set the interval for  
checking for new  
messages on the  
server.  
3Mins  
5Mins  
(When Auto  
Polling  
is set to On.) 10Mins*  
30Mins  
60Mins  
Header  
All  
Select the contents  
of the mail header  
to be printed.  
Subject+From  
+To  
None*  
On*  
Del/Read  
Error Mail  
The POP3 server  
deletes error mails  
automatically. The  
IMAP4 server  
Off  
deletes error mails  
automatically after  
you read them.  
C
See Software and Network User's Guide.  
Visit the Brother Solutions Center to download the Web Connect Guide at  
The factory settings are shown in Bold with an asterisk.  
175  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Chapter C  
Level 1  
Level 2  
Level 3  
Level 4  
Level 5  
Options  
On  
Descriptions  
E-mail/IFAX SetupMail Notification  
Receive notification  
messages.  
Network  
RX  
(MFC-L8600CDW  
MDN  
(continued)  
is supported only  
after IFAX is  
(continued)  
Off*  
SetupMail Sender  
Internet Fax  
Job*  
Displaysthesubject  
that is attached to  
the Internet Fax  
data.  
downloaded)  
TX  
Subject  
(continued)  
Size Limit  
On  
Limits the size of  
E-mail documents.  
Off*  
On  
Notification  
Sends notification  
messages.  
Off*  
On  
Setup  
Relay  
Relay  
Broadcast  
Relays a document  
to another fax  
machine.  
Off*  
Relay  
Domain  
Registers the  
Domain name.  
Relay  
On  
Prints the Relay  
Report  
Broadcast Report.  
Off*  
Manual  
Receive  
Manually check the  
POP3 or IMAP4  
server for new  
messages.  
Web  
Proxy  
Proxy  
Connection  
On  
You can change the  
Web connection  
settings.  
Connect  
Settings  
Settings  
Off*  
Address  
Port  
8080*  
User Name  
Password  
Fax to  
Server  
Fax to  
Server  
On  
You can store a  
prefix/suffix  
Off*  
address in the  
machine and can  
send a document  
from a fax server  
system.  
(MFC-L8600CDW  
is supported only  
after IFAX is  
Prefix  
Suffix  
downloaded)  
Security  
IPsec  
On  
Enable or disable  
Ipsec.  
Off*  
Yes  
No  
Network  
Reset  
Restore all network  
settings to the  
factory settings.  
See Software and Network User's Guide.  
Visit the Brother Solutions Center to download the Web Connect Guide at  
The factory settings are shown in Bold with an asterisk.  
176  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Settings and features tables  
Level 1  
Level 2  
Level 3  
Options  
Descriptions  
See  
Page  
Print  
Reports  
Transmission  
View on LCD  
Print Report  
View or print the Transmission  
Verification Report for your last  
200 outgoing faxes and print the  
last report.  
See  
.
Address Book  
Fax Journal  
Lists names and numbers  
stored in the Address Book.  
Lists information about your last  
200 incoming and outgoing  
faxes.  
(TX means Transmit.  
RX means Receive.)  
User Settings  
Lists your settings.  
Printer  
Lists your Printer settings.  
Settings  
Network  
Configuration  
Lists your Network settings.  
Drum Dot Print  
Prints the Drum Dot Check  
Sheet.  
WLAN Report  
Prints the result of wireless LAN  
connectivity diagnosis.  
See  
.
See Advanced User's Guide.  
See Software and Network User's Guide.  
The factory settings are shown in Bold with an asterisk.  
C
177  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Chapter C  
Level 1  
Level 2  
Level 3  
Options  
Descriptions  
See  
Page  
Machine  
Info.  
Serial No.  
Check the serial number of your  
machine.  
Firmware  
Version  
Main Version  
Sub1 Version  
Sub2 Version  
Sub4 Version  
Total  
Check the firmware version of  
your machine.  
Page Counter  
Color  
Check the number of total color  
or black & white pages the  
machine has printed during its  
life.  
See  
.
Black and  
White  
Fax/List  
Copy  
Color  
Black and  
White  
Color  
Black and  
White  
Print  
Color  
Black and  
White  
Parts Life  
Drum  
Check the percentage of a  
machine part’s life that remains  
available.  
Belt Unit  
Fuser  
Laser Unit  
PF Kit MP  
PF Kit 1  
PF Kit 2  
Drum  
Reset Menu  
Reset the drum unit life.  
Appears when you replace the  
drum unit.  
(Appears only  
whenthedrumunit  
or belt unit has  
exceeded its rated  
life.)  
Belt Unit  
Reset the belt unit life. Appears  
when you replace the belt unit.  
See Advanced User's Guide.  
The factory settings are shown in Bold with an asterisk.  
178  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Settings and features tables  
Level 1  
Level 2  
Level 3  
Options  
Descriptions  
See  
Page  
Initial  
Setup  
Date & Time  
Date  
Time  
Add the date and time on the  
Touchscreen and in the  
headings of faxes you send.  
See  
.
.
Clock Type  
12h Clock*  
Chooses the time format from  
12-hour or 24-hour.  
24h Clock  
Auto Daylight On  
Off*  
Changes for Daylight Saving  
Time automatically.  
See  
Time Zone  
UTCXXX:XX  
Sets the time zone for your  
country.  
Station ID  
Fax  
Tel  
Name  
Set up your name and fax  
number to appear on each page  
you fax.  
Tone/Pulse  
(in Canada)  
Dial Tone  
Tone*  
Choose the dialing mode.  
See  
.
.
Pulse  
Detection  
No Detection*  
On  
You can shorten the dial tone  
detect pause.  
Dial Prefix  
Sets a prefix number that will  
always be added before the fax  
number every time you dial.  
See  
Off*  
Compatibility  
High*  
Adjust the equalization for  
transmission difficulties.  
Normal  
VoIP service providers offer fax  
support using various  
standards. If you regularly  
experience fax transmission  
errors, choose Basic(for  
VoIP).  
Basic(for  
VoIP)  
Reset  
Machine Reset Yes  
Restores the machine settings  
to the factory settings except for  
network settings, station ID and  
Address Book.  
No  
Network  
Yes  
No  
Restores all network settings to  
the factory settings.  
Address Book Yes  
Erase all stored phone numbers  
and fax settings.  
& Fax  
No  
All Settings Yes  
Restores all the machine's  
settings quickly to the factory  
defaults.  
No  
C
See Advanced User's Guide.  
See Quick Setup Guide.  
The factory settings are shown in Bold with an asterisk.  
179  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Chapter C  
Level 1  
Level 2  
Level 3  
Options  
Descriptions  
See  
Page  
Initial  
Setup  
Reset  
Factory Reset Yes  
Restores all the machine's  
settings to the factory defaults.  
Perform this operation when  
you dispose of your machine.  
(continued)  
No  
(continued)  
Local Language  
(in USA)  
Change the Touchscreen  
language for your country.  
See  
.
English*  
Español  
(in Canada)  
English*  
Français  
See Advanced User's Guide.  
See Quick Setup Guide.  
The factory settings are shown in Bold with an asterisk.  
180  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Settings and features tables  
Features Tables  
C
Fax (When Fax Preview is Off)  
C
Fax  
Level 1  
Level 2  
Level 3  
Options  
Descriptions  
See  
Page  
Redial/Pause  
Redial the last  
number called. When  
you are entering a fax  
or telephone number  
on the Touchpanel,  
Redial changes to  
Pause on the  
Touchscreen. Press  
Pause when you  
need a delay while  
dialingnumbers, such  
as access codes and  
credit card numbers.  
You can also store a  
pause when you set  
up addresses.  
Hook  
Press before dialing  
when you want to  
listen to make sure a  
fax machine has  
answered, and then  
press Fax Start.  
Address Book  
Search within the  
Address Book.  
(Search:)  
Edit  
Add New  
Address  
Store Address Book  
numbers, so you can  
dial by pressing  
Address Book on the  
Touchscreen (and  
Fax Start).  
Setup Groups  
Set up Group  
numbers for  
Broadcasting.  
See  
.
Change  
Delete  
Change Address  
Book numbers.  
and  
see  
.
Delete Address Book  
numbers.  
C
Apply  
Start sending a fax  
using the address  
book.  
and  
see  
.
See Advanced User's Guide.  
The factory settings are shown in Bold with an asterisk.  
181  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Chapter C  
Level 1  
Level 2  
Level 3  
Options  
Descriptions  
See  
Page  
Call History  
Outgoing Call  
Edit  
Add to Address Choose a number  
See  
.
.
Book  
Delete  
from the Outgoing  
Call history and then  
send a fax to it, add it  
to Address Book, or  
delete it.  
Apply  
Fax Start  
Options  
Send a fax.  
Fax Resolution  
Standard*  
Fine  
Set the resolution for  
outgoing faxes.  
See  
S.Fine  
Photo  
Off*  
2-sided Fax  
Set the 2-sided  
scanning format.  
(MFC-L8850CDW  
and  
2-sided Scan:  
Long Edge  
MFC-L9550CDW)  
2-sided Scan:  
Short Edge  
Contrast  
Auto*  
Change the lightness  
or darkness of faxes  
you send.  
Light  
Dark  
Broadcasting  
Add Number  
Add Number  
Send the same fax  
message to more  
than one fax number.  
Add from  
Address book  
Search in  
Address book  
Delayed Fax  
Real Time TX  
Delayed Fax  
On  
Set the time of day  
that delayed faxes will  
be sent.  
Off*  
Set Time  
On  
Send a fax without  
using the memory.  
Off*  
Coverpage  
Setup  
Coverpage  
Setup  
On  
Automatically send a  
cover page you  
programmed.  
Off*  
Coverpage  
Message  
1.Comment Off  
2.Please Call  
3.Urgent  
4.Confidential  
5.  
6.  
Total Pages  
See Advanced User's Guide.  
The factory settings are shown in Bold with an asterisk.  
182  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Settings and features tables  
Level 1  
Level 2  
Level 3  
Options  
Descriptions  
See  
Page  
Options  
Overseas Mode  
On  
If you are having  
difficulty sending  
faxes overseas, set  
this to On.  
See  
.
(continued)  
Off*  
Glass Scan  
Size  
Letter*  
A4  
To fax an A4, Legal or  
Folio size document,  
you must change the  
Glass Scan Size  
setting.  
Legal/Folio  
(MFC-L8850CDW  
and  
MFC-L9550CDW)  
Set New  
Default  
Fax Resolution Saveyourfaxsettings  
See  
.
as the default  
settings.  
Contrast  
Glass Scan  
Size  
Real Time TX  
Coverpage  
Setup  
Overseas Mode  
(Options)  
Yes  
No  
Factory Reset  
Yes  
No  
Restore all the fax  
settings you changed  
back to the factory  
settings.  
Save as  
Shortcut  
Address  
Register the current  
settings as a shortcut.  
Fax Resolution  
2-sided Fax  
(MFC-L8850CDW  
and  
MFC-L9550CDW)  
Contrast  
Broadcasting  
Real Time TX  
Coverpage  
Setup  
Overseas Mode  
C
Glass Scan  
Size  
See Advanced User's Guide.  
The factory settings are shown in Bold with an asterisk.  
183  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Chapter C  
Fax (When Fax Preview is On)  
C
Fax  
Level 1  
Level 2  
Level 3  
Options  
Descriptions  
See  
Page  
Sending  
Fax(es)  
Received Faxes Print/Delete  
Print All:New  
Fax(es)  
Print the new  
received faxes.  
Print All(Old  
Faxes)  
Print the old received  
faxes.  
Delete All:New  
Fax(es)  
Delete the new  
received faxes.  
Delete All(Old  
Faxes)  
Delete the old  
received faxes.  
Address Book  
Call History  
See Advanced User's Guide.  
The factory settings are shown in Bold with an asterisk.  
184  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Settings and features tables  
Copy  
C
Copy  
Level 1  
Level 2  
Level 3  
Options  
Descriptions  
See  
Page  
Black Start  
Make a black &  
white or gray scale  
copy.  
Color Start  
Receipt  
Make a color copy.  
Choosethedesired  
settings from the  
preset items.  
Normal  
2in1(ID)  
2in1  
2-sided(12)  
2-sided(22)  
(MFC-L8850CDW  
and  
MFC-L9550CDW)  
Paper Save  
Options  
Quality  
Auto*  
Choose the Copy  
resolution for your  
type of document.  
See  
.
Text  
Photo  
Receipt  
(When you select  
2in1(ID)in Page  
Layout)  
Auto*  
Lighter  
Enlarge/Reduce 100%*  
Enlarge  
200%  
Choose an  
enlargement ratio  
for the next copy.  
141% A5A4  
104% EXELTR  
See .Advanced User's Guide  
The factory settings are shown in Bold with an asterisk.  
C
185  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter C  
Level 1  
Level 2  
Level 3  
Options  
Descriptions  
See  
Page  
Options  
Enlarge/Reduce Reduce  
97% LTRA4  
94% A4LTR  
91% Full Page  
85% LTREXE  
83% LGLA4  
78% LGLLTR  
70% A4A5  
50%  
Chooseareduction  
ratio for the next  
copy.  
See  
.
(continued)  
(continued)  
Custom(25-400%)  
Enter an  
enlargement or  
reduction ratio.  
Density  
Adjust the Density  
for copies.  
-2  
-1  
When you choose  
2in1(ID)from  
the preset items,  
the default setting  
is +1.  
*
0
+1  
+2  
Contrast  
Adjust the contrast  
for copies.  
-2  
-1  
0
*
+1  
+2  
Stack/Sort  
Stack*  
Choose to stack or  
sort multiple  
copies.  
Sort  
Page Layout  
Off(1in1)*  
2in1(P)  
2in1(L)  
2in1(ID)  
4in1(P)  
4in1(L)  
Make N in 1 and  
2 in 1 ID copies.  
See .Advanced User's Guide  
The factory settings are shown in Bold with an asterisk.  
186  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Settings and features tables  
Level 1  
Level 2  
Level 3  
Options  
Descriptions  
See  
Page  
Options  
Color Adjust  
Red  
Adjusttheredcolor  
for copies.  
See  
.
(continued)  
-2  
-1  
0
*
*
*
+1  
+2  
Green  
Adjust the green  
color for copies.  
-2  
-1  
0
+1  
+2  
Blue  
Adjust the blue  
color for copies.  
-2  
-1  
0
+1  
+2  
2-sided Copy  
Off*  
Enable or disable  
2-sided copying  
and choose long  
edge or short edge.  
(MFC-L8600CDW)  
1-sided2-sided  
Long Edge Flip  
1-sided2-sided  
Short Edge Flip  
2-sided Copy  
Off*  
(MFC-L8850CDW  
and  
MFC-L9550CDW)  
2-sided2-sided  
1-sided2-sided  
Long Edge Flip  
2-sided1-sided  
Long Edge Flip  
1-sided2-sided  
Short Edge Flip  
2-sided1-sided  
Short Edge Flip  
C
See .Advanced User's Guide  
The factory settings are shown in Bold with an asterisk.  
187  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Chapter C  
Level 1  
Level 2  
Level 3  
Options  
Descriptions  
See  
Page  
Options  
2-sided Copy  
Page Layout  
LongEdge  
LongEdge*  
Choose a page  
layout option when  
you make 2-sided  
N in 1 copies from  
a 2-sided  
See  
.
(continued)  
(MFC-L8850CDW  
and  
MFC-L9550CDW)  
LongEdge  
ShortEdge  
ShortEdge  
document.  
LongEdge  
ShortEdge  
ShortEdge  
Tray Use  
Tray#1 Only  
Tray#2 Only  
MP Only  
Sets the machine  
to choose the tray  
that will be used for  
Copy mode.  
MP>T1>T2*  
MP>T2>T1  
T1>T2>MP  
T2>T1>MP  
(Tray#2 Onlyand  
T2appear only if you  
installed Tray 2.)  
Remove  
Off*  
Change the  
Background  
Color  
amount of  
background color  
that is removed.  
Low  
Medium  
High  
See .Advanced User's Guide  
The factory settings are shown in Bold with an asterisk.  
188  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Settings and features tables  
Level 1  
Level 2  
Level 3  
Options  
Descriptions  
See  
Page  
Options  
Save as  
Shortcut  
Quality  
Add the current  
settings as a  
shortcut.  
See  
.
(continued)  
Enlarge/Reduce  
Density  
Contrast  
Stack/Sort  
Page Layout  
Red  
Green  
Blue  
2-sided Copy  
2-sided Copy  
Page Layout  
(MFC-L8850CDW  
and  
MFC-L9550CDW)  
Tray Use  
Remove  
Background  
Color  
See .Advanced User's Guide  
The factory settings are shown in Bold with an asterisk.  
C
189  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Chapter C  
Scan  
C
Scan  
Level 1  
Level 2  
Level 3  
Options  
Descriptions  
See  
Page  
to OCR  
(PC Select)  
Options  
See  
.
Save as  
Shortcut  
(PC Select)  
Add the current settings  
as a shortcut.  
Start  
Start scanning.  
to File  
to Image  
to USB  
(PC Select)  
(PC Select)  
Options  
Options  
Save as  
Shortcut  
(PC Select)  
Add the current settings  
as a shortcut.  
Start  
Start scanning.  
Options  
Save as  
Shortcut  
(PC Select)  
Add the current settings  
as a shortcut.  
Start  
Start scanning.  
Save as  
Shortcut  
2-sided Scan  
(MFC-L8850CDW and  
MFC-L9550CDW)  
Add the current settings  
as a shortcut.  
Scan Type  
Resolution  
File Type  
Glass Scan Size  
File Name  
File Size  
Remove Background  
Color  
Start  
Start scanning.  
to E-mail  
(PC Select)  
Options  
Save as  
(PC Select)  
Add the current settings  
Shortcut  
as a shortcut.  
Start  
Start scanning.  
See Software and Network User's Guide.  
The factory settings are shown in Bold with an asterisk.  
190  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Settings and features tables  
Level 1  
Level 2  
Level 3  
Options  
Descriptions  
See  
Page  
to E-mail  
Server  
Address Book  
Choose the address of the  
recipient from the address  
book.  
See  
.
(MFC-L8600CDW  
is supported only  
after IFAX is  
Manual  
OK  
Manually enter the  
address of the recipient.  
downloaded)  
Options  
Save as  
Address  
Add the current settings  
Shortcut  
as a shortcut.  
2-sided Scan  
(MFC-L8850CDW and  
MFC-L9550CDW)  
Scan Type  
Resolution  
File Type  
Glass Scan Size  
File Size  
Start  
Start scanning.  
to FTP/SFTP (Profile name)  
Options  
Save as  
(Profile name)  
Add the current settings  
Shortcut  
as a shortcut.  
Start  
Start scanning.  
to Network  
(Profile name)  
Options  
Save as  
(Profile name)  
Add the current settings  
Shortcut  
as a shortcut.  
Start  
Start scanning.  
WS Scan  
Scan  
Scan data using Web  
Service protocol.  
Scan for  
E-mail  
(Appearsifyou  
have installed  
the scanner  
driver for your  
network-  
connected  
machine via  
Web  
Scan for Fax  
Scan for  
Print  
Services.)  
See Software and Network User's Guide.  
The factory settings are shown in Bold with an asterisk.  
C
191  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Chapter C  
Options (to OCR)  
C
Level 1  
Level 2  
Options  
Descriptions  
See  
Page  
Options  
2-sided Scan  
Off*  
Choose the 2-sided scan  
mode.  
See  
.
(MFC-L8850CDW and  
MFC-L9550CDW)  
2-sided Scan: Long Edge  
2-sided Scan: Short  
Edge  
Scan Settings  
Set at Device  
To change settings using  
theTouchscreen,choose  
Set at Device.  
Set from Computer*  
Scan Type  
Color  
Choose the scan type for  
your document.  
(Appears when Scan  
Settingsis set to Set at  
Device.)  
Gray  
Black and White*  
Resolution  
100 dpi  
200 dpi*  
300 dpi  
600 dpi  
Text*  
Choose the scan  
resolution for your  
document.  
(Appears when Scan  
Settingsis set to Set at  
Device.)  
File Type  
Choose the file format for  
your document  
(Appears when Scan  
Settingsis set to Set at  
Device.)  
HTML  
RTF  
Scan Size  
A4  
Choose the scan size for  
your document.  
(Appears when Scan  
Settingsis set to Set at  
Device.)  
Letter*  
Legal  
See Software and Network User's Guide.  
The factory settings are shown in Bold with an asterisk.  
192  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Settings and features tables  
Options (to File, to Image and to E-mail)  
C
Level 1  
Level 2  
Options  
Descriptions  
See  
Page  
Options  
2-sided Scan  
Off*  
Choose the 2-sided scan  
mode.  
See  
.
(MFC-L8850CDW and  
MFC-L9550CDW)  
2-sided Scan: Long Edge  
2-sided Scan: Short  
Edge  
Scan Settings  
Set at Device  
To change settings using  
the Touchscreen, choose  
Set at Device.  
Set from Computer*  
Scan Type  
Color*  
Choose the scan type for  
your document.  
(Appears when Scan  
Settingsis set to Set at  
Device.)  
Gray  
Black and White  
Resolution  
100 dpi  
200 dpi*  
300 dpi  
600 dpi  
Choose the scan  
resolution for your  
document.  
(Appears when Scan  
Settingsis set to Set at  
Device.)  
File Type  
(When you select Coloror  
Grayin Scan Type)  
Choose the file format for  
your document.  
(Appears when Scan  
Settingsis set to Set at  
Device.)  
PDF*  
JPEG  
(When you select Black and  
Whitein Scan Type)  
PDF*  
TIFF  
A4  
Scan Size  
Choose the scan size for  
your document.  
(Appears when Scan  
Settingsis set to Set at  
Device.)  
Letter*  
Legal  
Remove Background Color Off*  
Change the amount of  
background color that is  
removed.  
(Appears when Scan  
Settingsis set to Set at  
Device.)  
Low  
Medium  
High  
This function is not  
available for black &  
white scanning.  
See Software and Network User's Guide.  
C
The factory settings are shown in Bold with an asterisk.  
193  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter C  
Options (to USB)  
C
Level 1  
Level 2  
Options  
Descriptions  
See  
Page  
Options  
2-sided Scan  
Off*  
Choose the 2-sided scan  
mode.  
See  
.
(MFC-L8850CDW and  
MFC-L9550CDW)  
2-sided Scan: Long Edge  
2-sided Scan: Short  
Edge  
Scan Type  
Color*  
Choose the scan type for  
your document.  
Gray  
Black and White  
Resolution  
(When you select Colorin  
Scan Type)  
Choose the scan  
resolution for your  
document.  
100 dpi  
200 dpi*  
300 dpi  
600 dpi  
Auto  
(When you select Grayin  
Scan Type)  
100 dpi  
200 dpi*  
300 dpi  
Auto  
(When you select Black and  
Whitein Scan Type)  
200 dpi*  
300 dpi  
200x100  
See Software and Network User's Guide.  
The factory settings are shown in Bold with an asterisk.  
194  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Settings and features tables  
Level 1  
Level 2  
Options  
Descriptions  
See  
Page  
Options  
File Type  
(When you select Coloror  
Grayin Scan Type)  
Choose the file format for  
your document.  
See  
.
(continued)  
PDF*  
JPEG  
PDF/A  
Secure PDF  
Signed PDF  
XPS  
(When you select Black and  
Whitein Scan Type)  
PDF*  
PDF/A  
Secure PDF  
Signed PDF  
TIFF  
Glass Scan Size  
A4  
To scan an A4, Legal or  
Folio size document, you  
must change the Glass  
Scan Size setting.  
Letter*  
Legal/Folio  
(MFC-L8850CDW and  
MFC-L9550CDW)  
File Name  
File Size  
XXXXXX  
(Date & Year)  
Enter a file name for the  
scanned data.  
Small  
Choose the file size for  
color or gray scale  
scanning.  
Medium*  
Large  
Remove Background Color Off*  
Change the amount of  
background color that is  
removed.  
Low  
Medium  
High  
See Software and Network User's Guide.  
The factory settings are shown in Bold with an asterisk.  
C
195  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Chapter C  
Level 1  
Level 2  
Options  
Descriptions  
See  
Page  
Options  
Set New Default  
2-sided Scan  
(MFC-L8850CDW and  
MFC-L9550CDW)  
Save your scan settings  
as the default settings.  
See  
.
(continued)  
Scan Type  
Resolution  
File Type  
Glass Scan Size  
File Size  
Remove Background Color  
Yes  
Factory Reset  
Restore all the scan  
settings you changed  
back to the factory  
settings.  
No  
See Software and Network User's Guide.  
The factory settings are shown in Bold with an asterisk.  
196  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Settings and features tables  
Options (to E-mail Server)  
C
Level 1  
Level 2  
Options  
Descriptions  
See  
Page  
Options  
2-sided Scan  
Off*  
Choose the 2-sided scan  
mode.  
See  
.
(MFC-L8850CDW and  
MFC-L9550CDW)  
2-sided Scan: Long Edge  
2-sided Scan: Short  
Edge  
Scan Type  
Color*  
Choose the scan type for  
your document.  
Gray  
Black and White  
Resolution  
(When you select Colorin  
Scan Type)  
Choose the scan  
resolution for your  
document.  
100 dpi  
200 dpi*  
300 dpi  
600 dpi  
Auto  
(When you select Grayin  
Scan Type)  
100 dpi  
200 dpi*  
300 dpi  
Auto  
(When you select Black and  
Whitein Scan Type)  
200 dpi*  
300 dpi  
200x100  
See Software and Network User's Guide.  
The factory settings are shown in Bold with an asterisk.  
C
197  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter C  
Level 1  
Level 2  
Options  
Descriptions  
See  
Page  
Options  
File Type  
(When you select Coloror  
Grayin Scan Type)  
Choose the file format for  
your document.  
See  
.
(continued)  
PDF*  
JPEG  
PDF/A  
Secure PDF  
Signed PDF  
XPS  
(When you select Black and  
Whitein Scan Type)  
PDF*  
PDF/A  
Secure PDF  
Signed PDF  
TIFF  
Glass Scan Size  
A4  
To scan an A4, Legal or  
Folio size document, you  
must change the Glass  
Scan Size setting.  
Letter*  
Legal/Folio  
(MFC-L8850CDW and  
MFC-L9550CDW)  
File Size  
Small  
Choose the file size for  
color or gray scale  
scanning.  
Medium*  
Large  
Set New Default  
2-sided Scan  
(MFC-L8850CDW and  
MFC-L9550CDW)  
Save your scan settings  
as the default settings.  
Scan Type  
Resolution  
File Type  
Glass Scan Size  
File Size  
Yes  
Factory Reset  
Restore all the scan  
settings you changed  
back to the factory  
settings.  
No  
See Software and Network User's Guide.  
The factory settings are shown in Bold with an asterisk.  
198  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Settings and features tables  
Options (to FTP/SFTP and to Network)  
C
Level 1  
Level 2  
Options  
Descriptions  
See  
Page  
Options  
2-sided Scan  
Off*  
Choose the 2-sided scan  
mode.  
See  
.
(MFC-L8850CDW and  
MFC-L9550CDW)  
2-sided Scan: Long Edge  
2-sided Scan: Short  
Edge  
Scan Type  
Color*  
Choose the scan type for  
your document.  
Gray  
Black and White  
Resolution  
(When you select Colorin  
Scan Type)  
Choose the scan  
resolution and file format  
for your document.  
100 dpi  
200 dpi*  
300 dpi  
600 dpi  
Auto  
(When you select Grayin  
Scan Type)  
100 dpi  
200 dpi*  
300 dpi  
Auto  
(When you select Black and  
Whitein Scan Type)  
200 dpi*  
300 dpi  
200x100  
See Software and Network User's Guide.  
The factory settings are shown in Bold with an asterisk.  
C
199  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter C  
Level 1  
Level 2  
Options  
Descriptions  
See  
Page  
Options  
File Type  
(When you select Coloror  
Grayin Scan Type)  
Choose the scan  
resolution and file format  
for your document.  
See  
.
(continued)  
PDF*  
JPEG  
PDF/A  
Secure PDF  
Signed PDF  
XPS  
(When you select Black and  
Whitein Scan Type)  
PDF*  
PDF/A  
Secure PDF  
Signed PDF  
TIFF  
Glass Scan Size  
A4  
To scan an A4, Legal or  
Folio size document, you  
must change the Glass  
Scan Size setting.  
Letter*  
Legal/Folio  
(MFC-L8850CDW and  
MFC-L9550CDW)  
File Name  
BRNXXXXXXXXXXXX*  
Estimate  
Report  
Choose preset file  
names. If you choose  
<Manual>, you can  
name the file as you like.  
Order sheet  
Contract sheet  
Check  
Receipt  
<Manual>  
Small  
File Size  
Choose the file size for  
color or gray scale  
scanning.  
Medium*  
Large  
Remove Background Color Off*  
Change the amount of  
background color that is  
removed.  
Low  
Medium  
High  
User Name  
Enter the user name.  
See Software and Network User's Guide.  
The factory settings are shown in Bold with an asterisk.  
200  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Settings and features tables  
Toner  
C
Level 1  
Level 2  
Options  
Descriptions  
See  
Page  
Toner Life  
View the approximate remaining toner life  
for each color.  
See  
.
Test Print  
Print the Test Print page.  
Calibration  
Calibrate  
Yes  
No  
Adjust the color density or reset calibration  
to the factory settings.  
Reset  
Yes  
No  
Registration  
Yes  
No  
Adjust the print position of each color  
automatically.  
See Advanced User's Guide.  
The factory settings are shown in Bold with an asterisk.  
Wi-Fi Setup  
C
Level 1  
Level 2  
Options  
Descriptions  
See  
Page  
Setup Wizard  
WPS/AOSS  
Configure your internal print server.  
See  
.
Easily configure your wireless network  
settings using the one-button push method.  
(Windows® only) You can configure your  
wireless network settings using the Brother  
CD-ROM.  
WLAN Assistant  
See Software and Network User's Guide.  
The factory settings are shown in Bold with an asterisk.  
C
201  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter C  
Shortcuts  
C
Level 1  
Level 2  
Copy  
Level 3  
Options  
Descriptions  
See  
Page  
Add  
Shortcut  
Receipt  
Choose the desired settings  
from the preset items.  
Normal  
2in1(ID)  
2in1  
2-sided(12)  
2-sided(22)  
(MFC-L8850CDW and  
MFC-L9550CDW)  
Paper Save  
Address  
Fax  
Store fax numbers, so you can  
dial by pressing this shortcut.  
Fax Resolution  
Standard  
Fine  
Set the resolution for outgoing  
faxes.  
S.Fine  
Photo  
Off  
2-sided Fax  
Choose the 2-sided fax scan  
mode.  
(MFC-L8850CDW and 2-sidedScan:  
MFC-L9550CDW)  
Long Edge  
2-sidedScan:  
Short Edge  
Contrast  
Auto  
Change the lightness or  
darkness of faxes you send.  
Light  
Dark  
Broadcasting  
Add Number  
(Options)  
Add Number  
You can send the same fax  
message to more than one fax  
number.  
Add from  
Address book  
Search in  
Address book  
Real Time TX  
On  
Send a fax without using the  
memory.  
Off  
Coverpage Setup  
Coverpage  
Setup  
Automatically send a cover  
page you programmed.  
Coverpage  
Message  
Total Pages  
The factory settings are shown in Bold with an asterisk.  
202  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Settings and features tables  
Level 1  
Level 2  
Level 3  
Options  
Descriptions  
See  
Page  
Add  
Shortcut  
Fax  
Overseas Mode  
On  
If you are having difficulty  
sending faxes overseas, set  
this to On.  
(continued)  
Off  
(continued)  
Glass Scan Size  
Letter  
A4  
Adjust the scan area of the  
scanner glass to the size of the  
document.  
Legal/Folio  
(MFC-L8850CDW  
and  
MFC-L9550CDW)  
Scan  
to File  
to OCR  
(PC Select)  
(PC Select)  
(PC Select)  
Scan a black & white or a color  
document into your computer.  
Convert your text document to  
an editable text file.  
to Image  
to USB  
Scan a color picture into your  
graphics application.  
2-sided Scan  
(MFC-L8850CDW  
and  
Scan documents into a USB  
flash drive.  
MFC-L9550CDW)  
Scan Type  
Resolution  
File Type  
Glass Scan  
Size  
File Name  
File Size  
Remove  
Background  
Color  
to E-mail  
(PC Select)  
Scan a black & white or a color  
document into your E-mail  
application.  
The factory settings are shown in Bold with an asterisk.  
C
203  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Chapter C  
Level 1  
Level 2  
Level 3  
Options  
Descriptions  
See  
Page  
Add  
Shortcut  
Scan  
to E-mail Server Address  
Scan a black & white or a color  
document into your E-mail  
Server.  
(continued)  
(MFC-L8600CDW is  
supported only after  
IFAX is downloaded)  
2-sided Scan  
(MFC-L8850CDW  
and  
(continued)  
MFC-L9550CDW)  
Scan Type  
Resolution  
File Type  
Glass Scan  
Size  
File Size  
to Network  
(Profile name)  
Send scanned data to a CIFS  
server on your local network or  
on the Internet.  
to FTP/SFTP  
(Profile name)  
Send scanned data via FTP or  
SFTP.  
SKYDRIVE®  
BOX  
Web  
Connect the Brother machine  
to an Internet service.  
Web services may have been  
added and/or service names  
may have been changed by the  
provider since this document  
was published.  
PICASA WEB  
ALBUMS™  
GOOGLE DRIVE™  
FLICKR®  
Visit the Brother Solutions  
Center to download the Web  
Connect Guide at  
FACEBOOK  
EVERNOTE®  
DROPBOX  
Apps  
NoteScan  
Apps may have been added  
and/or app names may have  
been changed by the provider  
since this document was  
published.  
Outline&Scan  
Outline&Copy  
Visit the Brother Solutions  
Center to download the Web  
Connect Guide at  
(Choose  
shortcut  
button.)  
Edit Shortcut  
Name  
Change the shortcut name.  
(Select a  
Delete  
Delete the shortcut.  
Shortcut to  
Rename/Delete  
)
The factory settings are shown in Bold with an asterisk.  
204  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Settings and features tables  
Web (More1 screen)  
C
Level 1  
Level 2  
Options  
Descriptions  
See  
Page  
SKYDRIVE®  
BOX  
Connect the Brother machine to an  
Internet service.  
See  
.
PICASA WEB  
ALBUMS™  
GOOGLE DRIVE™  
FLICKR®  
FACEBOOK  
EVERNOTE®  
DROPBOX  
Visit the Brother Solutions Center to download the Web Connect Guide at  
The factory settings are shown in Bold with an asterisk.  
Apps (More1 screen)  
C
Level 1  
Level 2  
Options  
Descriptions  
See  
Page  
NoteScan  
Connect the Brother machine to the  
Brother apps over the Internet.  
See  
.
Outline&Scan  
Outline&Copy  
Visit the Brother Solutions Center to download the Web Connect Guide at  
The factory settings are shown in Bold with an asterisk.  
C
205  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter C  
USB (More2 screen)  
C
Level 1  
Level 2  
Level 3  
Level 4  
Options  
Descriptions  
See  
Page  
Scan to  
USB  
See  
.
Direct  
Print  
(Select File)  
Print  
Settings  
Paper Type Thin  
Plain Paper*  
Set the print media  
type when printing  
directly from the USB  
flash drive.  
(No. of Prints  
(001-999))  
Thick  
Thicker  
Recycled  
Paper  
Bond Paper  
Label  
Envelope  
Env. Thin  
Env. Thick  
Glossy Paper  
Paper Size A4  
Set the paper size  
when printing directly  
from the USB flash  
drive.  
Letter*  
B5(JIS)  
B5(ISO)  
A5  
A5(Long  
Edge)  
A6  
Executive  
Legal  
Folio  
3"x5"  
Com-10  
Monarch  
C5  
DL  
See Software and Network User's Guide.  
The factory settings are shown in Bold with an asterisk.  
206  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Settings and features tables  
Level 1  
Level 2  
Level 3  
Level 4  
Options  
Descriptions  
See  
Page  
Direct  
Print  
(Select File)  
(continued)  
Print  
Settings  
Multiple  
Page  
1in1*  
2in1  
Set the page layout  
when printing  
multiple pages  
directly from the USB  
flash drive.  
(continued)  
(No. of Prints  
(001-999))  
4in1  
9in1  
(continued)  
16in1  
25in1  
1 in 2x2  
pages  
1 in 3x3  
pages  
1 in 4x4  
pages  
1 in 5x5  
pages  
Orientation Portrait*  
Set the page  
orientation when  
printing directly from  
the USB flash drive.  
Landscape  
2-sided  
Collate  
Tray Use  
Off*  
Choose the 2-sided  
print format when  
printing directly from  
the USB flash drive.  
Long Edge  
Short Edge  
On*  
Enable or disable  
page collation when  
printing directly from  
the USB flash drive.  
Off  
Auto*  
Choose the tray that  
will be used for  
printing directly from  
the USB flash drive.  
MP Only  
Tray#1 Only  
Tray#2 Only  
(Tray#2 Only  
appears only if  
you installed  
Tray 2.)  
Print  
Quality  
Normal*  
Set the print quality  
option when printing  
directly from the USB  
flash drive.  
Fine  
PDF Option Document*  
Set the USB direct  
print setting whether  
to print comments  
C
Document&Markup  
Document&Stamps (Markup) or stamps  
in the PDF file along  
with the text.  
See Software and Network User's Guide.  
The factory settings are shown in Bold with an asterisk.  
207  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Chapter C  
Level 1  
Level 2  
Level 3  
Level 4  
Options  
Descriptions  
See  
Page  
Direct  
Print  
Index Print  
Print a thumbnail  
page.  
DefaultSettings Paper Type  
Thin  
Set the default media  
type when printing  
directly from the USB  
flash drive.  
(continued)  
Plain Paper*  
Thick  
Thicker  
Recycled  
Paper  
Bond Paper  
Label  
Envelope  
Env. Thin  
Env. Thick  
Glossy Paper  
A4  
Paper Size  
Set the default paper  
size when printing  
directly from the USB  
flash drive.  
Letter*  
B5(JIS)  
B5(ISO)  
A5  
A5(Long  
Edge)  
A6  
Executive  
Legal  
Folio  
3"x5"  
Com-10  
Monarch  
C5  
DL  
See Software and Network User's Guide.  
The factory settings are shown in Bold with an asterisk.  
208  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Settings and features tables  
Level 1  
Level 2  
Level 3  
Level 4  
Options  
Descriptions  
See  
Page  
Direct  
Print  
DefaultSettings Multiple  
1in1*  
2in1  
Set the default page  
style when printing  
multiple pages  
directly from the USB  
flash drive.  
Page  
(continued)  
(continued)  
4in1  
9in1  
16in1  
25in1  
1 in 2x2  
pages  
1 in 3x3  
pages  
1 in 4x4  
pages  
1 in 5x5  
pages  
Orientation  
Collate  
Portrait*  
Set the default page  
orientation when  
printing directly from  
the USB flash drive.  
Landscape  
On*  
Enable or disable the  
default page collation  
when printing directly  
from the USB flash  
drive.  
Off  
Print  
Quality  
Normal*  
Set the default print  
quality option when  
printing directly from  
the USB flash drive.  
Fine  
PDF Option  
Document*  
Set the default USB  
direct print setting to  
print comments  
Document&Markup  
Document&Stamps (Markup) or stamps  
in the PDF file along  
with the text.  
Index Print  
Simple*  
Set the default index  
print option to simple  
format or details.  
Details  
See Software and Network User's Guide.  
The factory settings are shown in Bold with an asterisk.  
C
209  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Chapter C  
Entering text  
C
When you must enter text into the machine the keyboard will appear on the Touchscreen.  
Press  
Press  
to cycle among letters, numbers and special characters.  
to cycle between upper and lower case letters.  
Inserting spaces  
To enter a space, press Spaceor c.  
Making corrections  
If you entered an incorrect character and want to change it, use the arrow buttons to move the  
cursor under the incorrect character. Press  
, and then enter the correct character. You can  
also insert letters by moving the cursor and entering a character.  
If the screen does not display d, press  
repeatedly until you have erased the incorrect  
character. Enter the correct characters.  
NOTE  
• The characters available may differ depending on your country.  
• The keyboard layout may differ depending on the settings you are entering.  
210  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Specifications  
D
D
D
General  
D
NOTE  
This chapter provides a summary of the machines’ specifications. For additional specifications  
Model  
MFC-L8600CDW  
MFC-L8850CDW  
MFC-L9550CDW  
Printer Type  
Print Method  
Memory Capacity  
Laser  
Electrophotographic Laser Printer (single-pass)  
256 MB  
Standard  
Optional  
1 slot: DDR2 SO-DIMM (144-pin) up to 256 MB  
LCD (liquid crystal display)  
3.7 in. (93.4 mm)  
TFT Color  
Touchscreen  
4.85 in. (123.2 mm)TFT Color  
Touchscreen LCD and Touchpanel  
LCD and  
Touchpanel  
Power Source  
110 - 120 V AC 50/60 Hz  
Approx. 1190 W  
Peak  
Power Consumption  
(Average)  
Printing  
Approx. 565 W at 77 F (25 C)  
Approx. 375 W at 77 F (25 C)  
Printing  
(Quiet Mode)  
Copying  
Approx. 565 W at 77 F (25 C)  
Approx. 375 W at 77 F (25 C)  
Copying  
(Quiet Mode)  
Ready  
Approx. 65 W at 77 F (25 C)  
Sleep  
Approx. 9.5 W  
Approx. 1.7 W  
Approx. 0.02 W  
Approx. 10.0 W  
Approx. 1.8 W  
Deep Sleep  
Power Off  
211  
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
Chapter D  
Model  
MFC-L8600CDW  
MFC-L8850CDW  
MFC-L9550CDW  
Dimensions  
MFC-L8600CDW  
19.4 in.  
(492 mm)  
19.8 in.  
(503 mm)  
16.1 in.  
(410 mm)  
MFC-L8850CDW, MFC-L9550CDW  
20.9 in.  
(530 mm)  
19.3 in.  
(490 mm)  
20.7 in.  
(526 mm)  
Weights (with supplies)  
63.5 lb (28.8 kg)  
67.4 lb (30.6 kg)  
1
2
3
4
Measured diagonally  
USB connections to computer  
Measured according to IEC 62301 Edition 2.0  
Power consumption varies slightly depending on the usage environment or part wear.  
212  
Download from Www.Somanuals.com. All Manuals Search And Download.  
           
Specifications  
Model  
MFC-L8600CDW MFC-L8850CDW MFC-L9550CDW  
LpAm = 55dB (A) LpAm = 56dB (A)  
Noise Level Sound  
Printing  
D
Pressure  
Printing(Quiet  
Mode)  
LpAm = 52dB (A) LpAm = 53dB (A)  
Ready  
LpAm = 28 dB (A)  
Sound  
Power  
Printing  
LWAd = 6.73 B (A) LWAd = 6.71 B (A)  
(Color)  
Printing  
LWAd = 6.70 B (A) LWAd = 6.71 B (A)  
LWAd = 6.40 B (A) LWAd = 6.36 B (A)  
(Black & White)  
Printing(Quiet  
Mode)  
Ready  
LWAd = 4.05 B (A)  
Temperature  
Humidity  
Operating  
Storage  
Operating  
Storage  
50 F to 90 F (10 to 32 C)  
32 F to 104 F (0 to 40 C)  
20 to 80% (without condensation)  
10 to 90% (without condensation)  
ADF (automatic document feeder)  
Up to 35 pages  
Up to 50 pages  
For best results we recommend:  
Temperature: 68F to 86F (20 to 30 C)  
Humidity: 50% to 70%  
2
Paper: 20 lb (80 g/m )  
213  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Chapter D  
Document Size  
D
Model  
MFC-L8600CDW  
MFC-L8850CDW MFC-L9550CDW  
Document Size  
(1-sided)  
ADF Width  
5.8 to 8.5 in. (147.3 to 215.9 mm)  
5.8 to 14.0 in. (147.3 to 355.6 mm)  
ADF Length  
Scanner Glass Width Max. 8.5 in. (215.9 mm)  
Scanner Glass  
Length  
Max. 11.7 in. (297.0 Max. 14.0 in. (355.6 mm)  
mm)  
Document Size  
(2-sided)  
ADF Width  
5.8 to 8.5 in. (147.3 to 215.9 mm)  
5.8 to 14.0 in. (147.3 to 355.6 mm)  
ADF Length  
214  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Specifications  
Print media  
D
D
Model  
MFC-L8600CDW MFC-L8850CDW MFC-L9550CDW  
Paper Input Paper Tray 1 Paper Type  
Plain Paper, Thin Paper, Recycled Paper  
(Standard)  
Paper Size  
Letter, A4, B5 (JIS), A5, A5 (Long Edge), A6, Executive,  
Legal, Folio  
2
Paper Weight  
16 to 28 lb (60 to 105 g/m )  
2
Maximum  
Paper  
Up to 250 sheets of 20 lb (80 g/m ) Plain Paper  
Capacity  
Multi-  
purpose tray  
(MP tray)  
Paper Type  
Plain Paper, Thin Paper, Thick Paper, Thicker Paper,  
Recycled Paper, Bond Paper, Label, Envelope, Env.Thin,  
Env.Thick, Glossy Paper  
Paper Size  
Width: 3.0 to 8.5 in (76.2 to 215.9 mm)  
Length: 5 to 14 in (127 to 355.6 mm)  
2
Paper Weight  
16 to 43 lb (60 to 163 g/m )  
Maximum  
Paper  
Up to 50 sheets of 20 lb (80 g/m2) Plain paper  
Capacity  
Paper Tray 2 Paper Type  
(Optional)  
Plain Paper, Thin Paper, Recycled Paper  
Paper Size  
Letter, A4, B5 (JIS), A5, Executive, Legal, Folio  
2
Paper Weight  
16 to 28 lb (60 to 105 g/m )  
Maximum  
Paper  
Up to 500 sheets of 20 lb (80 g/m2) Plain paper  
Capacity  
2
Paper  
Face-Down Output Tray  
Up to 150 sheets of 20 lb (80 g/m ) Plain Paper (face-down  
Output  
delivery to the face-down output paper tray)  
One sheet (face-up delivery to the face-up output tray)  
Plain Paper, Thin Paper, Recycled Paper, Glossy Paper  
Letter, Legal, Folio  
Face-Up Output Tray  
2-sided  
Automatic  
2-sided  
Printing  
Paper Type  
Paper Size  
Paper Weight  
2
16 to 28 lb (60 to 105 g/m )  
1
For labels, we recommend removing printed pages from the output paper tray immediately after they exit the machine  
to avoid the possibility of smudging.  
215  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Chapter D  
Fax  
D
Model  
MFC-L8600CDW MFC-L8850CDW MFC-L9550CDW  
Compatibility  
ITU-T Super Group 3  
MH/MR/MMR/JBIG  
33,600 bps (with Automatic Fallback)  
Yes  
Coding System  
Modem Speed  
2-sided Print Receiving  
Automatic 2-sided Sending  
Scanning Width  
Printing Width  
Gray Scale  
Yes (from ADF)  
Max. 8.19 in. (208 mm)  
Max. 8.19 in. (208 mm)  
8 bit/256 levels  
Standard  
Resolution  
203 98 dpi  
Fine  
203 196 dpi  
Superfine  
203 392 dpi  
Photo  
203 196 dpi  
Address Book  
Groups  
300 entries  
Up to 20  
Broadcasting  
350 (300 Address Book/50 Manual Dial)  
Yes, 1 time after 5 minutes  
Automatic Redial  
Memory Transmission  
Up to 500 pages  
Out of Paper Reception  
Up to 500 pages  
1
‘Pages’ refers to the ‘ITU-T Test Chart #1’ (a typical business letter, Standard resolution, JBIG code). Specifications  
and printed materials are subject to change without prior notice.  
216  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Specifications  
Copy  
D
D
Model  
MFC-L8600CDW MFC-L8850CDW MFC-L9550CDW  
Copy Width  
Max. 8.27 in. (210 mm)  
Automatic 2-sided Copy  
Multiple Copies  
Reduce/Enlarge  
Resolution  
Yes (from ADF)  
Stacks or Sorts up to 99 pages  
25% to 400% (in increments of 1%)  
Up to 1200 600 dpi  
Black & White  
Color  
Less than 18 seconds at 73.4 F (23 C) / 115 V  
Less than 20 seconds at 73.4 F (23 C) / 115 V  
First Copy Out Time  
1
From Ready mode and standard tray  
217  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Chapter D  
Scanner  
D
Model  
MFC-L8600CDW MFC-L8850CDW MFC-L9550CDW  
Color / Black  
TWAIN Compliant  
Yes / Yes  
®
®
®
Yes (Windows XP / Windows Vista / Windows 7 /  
®
Windows 8 /  
Mac OS X v10.7.5 / 10.8.x / 10.9.x )  
®
®
®
WIA Compliant  
Yes (Windows XP / Windows Vista / Windows 7 /  
®
Windows 8)  
ICA Compliant  
Color Depth  
Yes (Mac OS X v10.7.5 / 10.8.x / 10.9.x)  
48 bit color processing (Input)  
24 bit color processing (Output)  
16 bit color processing (Input)  
8 bit color processing (Output)  
Color  
Gray Scale  
Resolution  
Up to 19200 19200 dpi (interpolated)  
Up to 1200 2400 dpi (optical) (from Scanner Glass)  
Up to 1200 600 dpi (optical) (from ADF)  
Scanning Width  
Max. 8.27 in. (210 mm)  
Automatic 2-sided Scanning  
Yes (from ADF)  
1
2
For the latest driver updates for the version of OS X you are using, visit http://solutions.brother.com/.  
Maximum 1200 1200 dpi scanning with the WIA driver in Windows® XP, Windows Vista®, Windows® 7 and  
Windows® 8 (resolution up to 19200 19200 dpi can be selected by using the scanner utility)  
218  
Download from Www.Somanuals.com. All Manuals Search And Download.  
         
Specifications  
Printer  
D
D
Model  
MFC-L8600CDW MFC-L8850CDW MFC-L9550CDW  
Automatic 2-sided Print  
Emulations  
Yes  
®
PCL6, BR-Script3 (PostScript 3™)  
Resolution  
600 600 dpi  
2400 dpi (2400 600) quality  
Print Speed  
(2-sided)  
Black & White  
Color  
Up to 14 sides/minute (Up to 7 sheets/minute)  
(Letter size)  
Up to 14 sides/minute (Up to 7 sheets/minute)  
(Letter size)  
Print Speed  
Black & White  
Up to 30  
pages/minute  
Up to 32 pages/minute (Letter size)  
Up to 32 pages/minute (Letter size)  
(Letter size)  
Color  
Up to 30  
pages/minute  
(Letter size)  
Black & White  
Color  
Less than 15 seconds at 73.4 F (23 C) / 115 V  
Less than 15 seconds at 73.4 F (23 C) / 115 V  
First Print Time  
1
The print speed may vary depending on the type of document you print.  
From Ready mode and standard tray  
2
219  
Download from Www.Somanuals.com. All Manuals Search And Download.  
       
Chapter D  
Interfaces  
D
Model  
USB  
MFC-L8600CDW  
MFC-L8850CDW  
MFC-L9550CDW  
Hi-Speed USB 2.0  
We recommend using a USB 2.0 cable (Type A/B) that is no more than 6 feet  
(2.0 meters) long.  
10BASE-T / 100BASE-TX  
Ethernet  
Use a straight-through Category 5 (or greater) twisted-pair cable.  
IEEE 802.11b/g/n (Infrastructure mode/Ad-hoc mode)  
IEEE 802.11g (Wi-Fi Direct)  
Wireless LAN  
1
Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB  
1.1 interface.  
2
3
Third party USB ports are not supported.  
For detailed network specifications, see Network on page 221 and Software and Network User's Guide.  
220  
Download from Www.Somanuals.com. All Manuals Search And Download.  
         
Specifications  
Network  
D
D
NOTE  
For more information about the Network specifications, see Software and Network User's  
Guide.  
Model  
LAN  
MFC-L8600CDW  
MFC-L8850CDW  
MFC-L9550CDW  
You can connect your machine to a network for Network Printing, Network  
®
Scanning, PC-FAX Send, PC-FAX Receive (Windows only) and  
Remote Setup .  
Also included is Brother BRAdmin Light  
software.  
Network Management  
Protocols  
IPv4  
IPv6  
ARP, RARP, BOOTP, DHCP, APIPA(Auto IP), WINS/NetBIOS name  
resolution, DNS Resolver, mDNS, LLMNR responder, LPR/LPD, Custom  
Raw Port/Port9100, POP3, SMTP Client, IPP/IPPS, FTP Client and  
Server, CIFS Client, TELNET Server, SNMPv1/v2c/v3, HTTP/HTTPS  
server, TFTP client and server, ICMP, Web Services (Print/Scan), SNTP  
Client, LDAP , IMAP4  
NDP, RA, DNS resolver, mDNS, LLMNR responder, LPR/LPD, Custom  
Raw Port/Port9100, POP3, IPP/IPPS, FTP Client and Server, CIFS Client,  
TELNET Server, SNMPv1/v2c/v3, HTTP/HTTPS server, TFTP client and  
server, SMTP Client, ICMPv6, SNTP Client, Web Services (Print/Scan),  
LDAP , IMAP4  
Security  
Protocols  
Wired  
APOP, SMTP-AUTH, SSL/TLS (IPPS, HTTPS, SMTP, POP3, IMAP4),  
SNMP v3, 802.1x (EAP-MD5, EAP-FAST, PEAP, EAP-TLS, EAP-TTLS),  
Kerberos, IPSec  
Wireless  
APOP, SMTP-AUTH, SSL/TLS (IPPS, HTTPS, SMTP, POP3, IMAP4),  
SNMP v3, 802.1x (LEAP, EAP-FAST, PEAP, EAP-TLS, EAP-TTLS),  
Kerberos, IPSec  
Wireless Network  
Security  
WEP 64/128 bit, WPA-PSK (TKIP/AES), WPA2-PSK (AES)  
Wireless  
Network  
Setup  
AOSS™  
WPS  
Yes  
Yes  
Support  
Utility  
1
2
(Windows®) Brother BRAdmin Light is available on the CD-ROM provided with the machine.  
(Macintosh) Brother BRAdmin Light is available as a download from http://solutions.brother.com/.  
3
4
(Windows®) If you require more advanced machine management, use the latest Brother BRAdmin Professional utility  
version that is available as a download from http://solutions.brother.com/.  
MFC-L8600CDW is supported only after IFAX is downloaded.  
221  
Download from Www.Somanuals.com. All Manuals Search And Download.  
           
Chapter D  
Direct Print feature  
D
Model  
MFC-L8600CDW MFC-L8850CDW MFC-L9550CDW  
Compatibility  
PDF version 1.7 , JPEG, Exif + JPEG, PRN (created by  
Brother printer driver), TIFF (scanned by all Brother MFC  
or DCP models), XPS version 1.0  
Interface  
USB direct interface  
1
PDF data including a JBIG2 image file, a JPEG2000 image file or a transparency file is not supported.  
222  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Specifications  
Computer requirements  
D
D
Hard Disk Space to  
install  
PC Interface  
Computer Platform &  
Processor  
10/100Base-TX Wireless  
(Ethernet) 802.11b/g/n  
Operating System Version  
For  
Drivers  
For  
Applications  
USB  
®
Windows XP Home  
32bit (x86) or  
64bit (x64)  
processor  
®
Windows XP  
Professional  
150 MB  
500 MB  
®
Windows XP  
64bit (x64)  
processor  
Printing  
PC-FAX  
Professional x64  
Edition  
500 MB  
650 MB  
Scanning  
Windows Vista  
®
32bit (x86) or  
64bit (x64)  
processor  
Windows 7  
1.2 GB  
®
Windows 8  
®
Windows 8.1  
®
Windows  
32bit (x86) or  
64bit (x64)  
processor  
®
Windows Server  
2003  
Operating  
System  
®
64bit (x64)  
processor  
Windows Server  
2003 x64 Edition  
32bit (x86) or  
64bit (x64)  
processor  
®
Windows Server  
2008  
N/A  
Printing  
50 MB  
N/A  
®
®
®
Windows Server  
2008 R2  
64bit (x64)  
processor  
Windows Server  
2012  
Windows Server  
2012 R2  
Mac OS X v10.7.5  
OS X v10.8.x  
Printing  
Macintosh  
Operating  
System  
®
Intel  
80 MB  
400 MB  
PC-FAX (Send)  
Scanning  
Processor  
OS X v10.9.x  
1
2
3
4
For WIA, 1200 x 1200 resolution. Brother Scanner Utility enables enhancing up to 19200 x 19200 dpi.  
Third party USB ports are not supported.  
PC-FAX supports black and white only.  
Nuance™ PaperPort™ 12SE supports Windows® XP Home (SP3 or greater), Windows® XP Professional (SP3 or greater),  
Windows® XP Professional x64 Edition (SP2 or greater), Windows Vista® (SP2 or greater), Windows® 7 and Windows® 8.  
For the latest driver updates, visit http://solutions.brother.com/.  
All trademarks, brand and product names are the property of their respective companies.  
223  
Download from Www.Somanuals.com. All Manuals Search And Download.  
           
Chapter D  
Supplies  
D
Model  
MFC-L8600CDW  
MFC-L8850CDW  
MFC-L9550CDW Order No.  
Toner  
Cartridge box  
In the  
Black  
Approx. 2,500 pages Letter or A4  
Approx. 6,000  
pages Letter or  
page  
A4 page  
Cyan  
Approx. 1,500 pages Letter or A4  
Approx. 6,000  
pages Letter or  
page  
Magenta  
Yellow  
A4 page  
Standard Black  
Approx. 2,500 pages Letter or A4  
TN-331BK  
page  
Cyan  
Approx. 1,500 pages Letter or A4  
TN-331C  
TN-331M  
TN-331Y  
TN-336BK  
page  
Magenta  
Yellow  
Black  
High  
Yield  
Approx. 4,000 pages Letter or A4  
page  
Cyan  
Approx. 3,500 pages Letter or A4  
TN-336C  
TN-336M  
TN-336Y  
TN-339BK  
TN-339C  
TN-339M  
TN-339Y  
DR-331CL  
page  
Magenta  
Yellow  
Black  
Super  
High  
Yield  
Approx. 6,000  
pages Letter or  
Cyan  
A4 page  
Magenta  
Yellow  
Drum Unit  
Belt Unit  
Approx. 25,000 pages Letter or A4 page  
(1 page / job)  
Approx. 50,000 pages Letter or A4 page  
BU-320CL  
(5 pages / job)  
Approx. 20,000 pages Letter or A4 page  
(1 page / job)  
Waste Toner Box  
WT-320CL  
Approx. 50,000 pages Letter or A4 page  
1
2
3
4
Approximate cartridge yield is declared in accordance with ISO/IEC 19798.  
Drum life is approximate and may vary by type of use.  
Belt life is approximate and may vary by type of use.  
Waste Toner Box life is approximate and may vary by type of use.  
224  
Download from Www.Somanuals.com. All Manuals Search And Download.  
         
Specifications  
Important information for the toner cartridge life  
D
D
Color/Mono setting on the printer driver  
Users can change the Color/Mono settings on the printer driver as follows:  
Auto  
D
The machine checks the content of the document for color. If color is detected anywhere in the  
document, it will print the whole of the document using all the colors. In other words, it will mix  
some of the toners to help achieve every shade detected in the document, increasing the  
density of toner applied to the page. If no color content is detected, it will print the document in  
monochrome.  
The default setting on your machine is Auto.  
NOTE  
The machine’s color sensor is very sensitive and may perceive faded black text or an off-white  
background as color. If you know that your document is black and white and you want to  
conserve color toner, select Mono mode.  
Color  
Whether the document contains color or just monochrome, your machine will print the  
document using all the colors.  
Mono  
Select this mode if the document has only black and grayscale text and/or objects. If your  
document contains color, this mode prints the document in 256 levels of gray using the black  
toner.  
NOTE  
If either the Cyan, Magenta or Yellow toner reaches the end of its life while printing a color  
document, the print job cannot be completed. You can cancel your print job and choose to start  
the print job again in Mono mode, as long as Black toner is available.  
For more information about the settings in the printer driver, see Software and Network User's  
Guide.  
Toner Cartridge Life  
D
This product detects the life of the toner cartridges using the following two methods:  
Detection by counting the dots of each color that are necessary to create an image  
Detection by counting the rotations of the developer roller  
This product has a function that will count the dots of each color used to print every document  
and the rotations of each toner cartridge’s developer roller. The print operation will stop when  
either one of the upper limits are reached. The upper limit is set above the number of dots or  
rotations that would be required for the cartridge to perform consistently with its advertised  
page yield (for more information on page yield, please visit http://www.brother.com/pageyield).  
This function is intended to reduce the risk of poor print quality and damage to the machine.  
225  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Chapter D  
There are two messages that indicate when the toner nears or reaches its life end: Toner Low  
and Replace Toner.  
Toner Lowis displayed on the LCD when the number of dots or rotations of the developer  
roller nears its maximum count: Replace Toneris displayed on the LCD when the number  
of dots or rotations of the developer roller reaches its maximum count.  
Color Correction  
D
The number of developer roller rotations that are counted may not only be for normal operations  
such as printing and copying, but also for machine adjustments, such as Color Calibration and  
Color Registration.  
Color Calibration (Adjustment of Color Density)  
To obtain stable print quality, the density of each toner cartridge needs to be maintained at a  
fixed value. If the density balance between the colors cannot be kept, the tint becomes  
unstable, and accurate color reproduction becomes unavailable. The toner density can change  
due to chemical changes to the toner that affect its electrical charge, deterioration of the  
developer unit, and temperature and humidity levels in the device. When calibration occurs,  
the density level adjustment test patterns are printed on the belt unit.  
Calibration is mainly performed at the following times:  
• When the user manually selects calibration from the operation panel or the printer driver.  
(Please perform calibration if color density needs to be improved.)  
• When a used toner cartridge is replaced with a new one.  
• When the printer senses that the ambient temperature and humidity have changed.  
• When a specified number of printed pages is reached.  
Color Registration (Correction of Color Position)  
In this device, the drum unit and developer unit are prepared for black (K), yellow (Y), magenta  
(M), and cyan (C), respectively. Four color images are combined into one image, and therefore  
color registration errors (i.e., how the four color images align) might occur. When registration  
errors occur, registration correction test patterns are printed on the belt unit.  
Registration is mainly performed at the following times:  
• When the user manually selectsregistration from the operation panel.  
(Please perform registration if a color registration error needs to be corrected.)  
• When a specified number of printed pages is reached.  
226  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Index  
E
A
C
Address Book  
Cleaning  
Connecting  
external TAD (answering machine) ...... 57  
ControlCenter2 (Macintosh)  
E
ADF (automatic document feeder)  
Answering machine (TAD)  
Apple Macintosh  
See Software and Network User's Guide.  
Automatic  
See Software and Network User's Guide.  
ControlCenter4 (Windows )  
®
See Software and Network User's Guide.  
Cordless telephone (non-Brother) ........... 60  
B
D
Belt unit  
Dialing  
Brother  
Document  
FAQs (frequently asked questions) .........i  
warranties  
Drum unit  
227  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
E
I
Error messages on Touchscreen ...........111  
Extension telephone, using ......................61  
External telephone, connecting ................59  
J
Jacks  
EXT  
TAD (answering machine) ................. 57  
L
F
Fax codes  
Telephone Answer Code ......................61  
Fax, stand-alone  
from extension telephone ...................61  
telephone line interference ...............142  
telephone line interference ...............142  
Fax/Tel mode  
answering at extension telephones .......61  
F/T Ring Time (double-ring) ..................47  
Telephone Answer Code ......................61  
M
Machine information  
how to reset the machine ................... 152  
Macintosh  
See Software and Network User's Guide.  
Maintenance, routine  
replacing  
Manual  
Mode, entering  
Multi-line connections (PBX) ................... 59  
G
H
HELP  
Touchscreen messages ......................153  
228  
Download from Www.Somanuals.com. All Manuals Search And Download.  
N
Q
Network  
faxing  
Quality  
See Software and Network User's Guide.  
printing  
See Software and Network User's Guide.  
E
R
Remote Setup  
See Software and Network User's Guide.  
Replacing  
Reports  
scanning  
See Software and Network User's Guide.  
NFC (Near Field Communication) Reader .8  
Nuance™ PaperPort™ 12SE  
See Software and Network User's Guide  
and Help in the PaperPort™ 12SE  
application to access How-to-Guides.  
Transmission Verification ..................... 43  
Resolution  
O
Out of Memory message ........................115  
fax (standard, fine, superfine, photo) . 216  
P
in multi-purpose tray (MP tray) ..........25  
PC-FAX  
See Software and Network User's Guide.  
Presto! PageManager  
See Software and Network User's Guide  
and Help in the Presto! PageManager  
application.  
S
Scan a document to a computer ............. 72  
Scanner glass  
Scanning  
See Software and Network User's Guide.  
Serial number  
how to find...............See inside front cover  
SimpleBiz Fax & Alternate Number  
Print  
document from your computer ..............71  
Printing  
See Software and Network User's Guide.  
Programming your machine ...................153  
229  
Download from Www.Somanuals.com. All Manuals Search And Download.  
T
W
TAD (telephone answering device),  
Warranties .....................................in the box  
Waste toner box  
Telephone line  
®
Windows  
Toner cartridges  
See Software and Network User's Guide.  
Wireless Network  
See Software and Network User's Guide.  
Touchscreen LCD  
(liquid crystal display) ........................ 8, 153  
error messages on Touchscreen ........111  
if you are having difficulty  
maintenance messages on  
V
230  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Brother International Corporation  
200 Crossing Boulevard  
P.O. Box 6911  
Bridgewater, NJ 08807-0911 USA  
Brother International Corporation (Canada) Ltd.  
1 rue Hôtel de Ville,  
Dollard-des-Ormeaux, QC, Canada H9B 3H6  
Visit us on the World Wide Web  
These machines are approved for use in the country of purchase only. Local Brother companies  
or their dealers will only support machines purchased in their own countries.  
Download from Www.Somanuals.com. All Manuals Search And Download.  

Black Decker Cordless Drill EPC126 User Manual
Blanco Indoor Furnishings 501 113 12 User Manual
Bolens Lawn Mower 13000 User Manual
Bosch Power Tools Grinder 1873 6 User Manual
Boston Acoustics Speaker CS225CIIBLACK User Manual
Braun Bathroom Aids GCS 70 User Manual
Briggs Stratton Portable Generator 30358 User Manual
BRK electronic Carbon Monoxide Alarm BRK CO User Manual
Carrier Heating System 48PG20 28 User Manual
Case It BMI Remote Starter DB10T User Manual