Basic User’s Guide
MFC-L8600CDW
MFC-L8850CDW
MFC-L9550CDW
Not all models are available in all countries.
In USA: Visit the Brother Solutions Center at
your model’s page to download other manuals.
Version 0
USA/CAN
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Brother numbers
IMPORTANT
For technical help, you must call the country where you bought the machine. Calls must be
made from within that country.
Register your product
By registering your product with Brother International Corporation, you will be recorded as the
original owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your product should you lose your receipt;
may support an insurance claim by you in the event of product loss covered by insurance; and,
will help us notify you of enhancements to your product and special offers.
Complete and fax the Brother Warranty Registration and Test Sheet or, for your convenience and
most efficient way to register your new product, register on-line at
FAQs (frequently asked questions)
The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function
Center needs. You can download the latest software and utilities and read FAQs and
troubleshooting tips to learn how to get the most from your Brother product.
NOTE
You can check here for Brother driver updates.
To keep your machine’s performance up to date, check here for the latest firmware upgrade.
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For Customer Service
In USA:
http://www.brother-usa.com/support (Self-Service/Email/Chat)
1-877-BROTHER (1-877-276-8437)
1-901-379-1215 (assistance via fax)
1-877-268-9575 (test your fax sending and fax receiving operations)
In Canada:
(Self-Service Videos/Email/Chat/Facebook/Twitter Help)
Service Center Locator (USA only)
For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437)
Service Center Locations (Canada only)
Ordering supplies
For best quality results use only genuine Brother accessories, which are available at most Brother
retailers. If you cannot find the supply you need and you have a Visa, MasterCard, Discover, or
American Express credit card, or PayPal account, you can order directly from Brother. Visit us
online for a complete selection of the Brother accessories and supplies that are available for
purchase.
NOTE
In Canada, only Visa and MasterCard are accepted.
In USA:
1-877-552-MALL (1-877-552-6255)
1-800-947-1445 (assistance via fax)
In Canada:
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Order information
Description
Item
TN-331BK (Approx. 2,500 pages)
TN-336BK (Approx. 4,000 pages)
TN-339BK (Approx. 6,000 pages)
Toner Cartridge <Black>
Toner Cartridge <Cyan>
Toner Cartridge <Magenta>
Toner Cartridge <Yellow>
TN-331C (Approx. 1,500 pages)
TN-336C (Approx. 3500 pages)
TN-339C (Approx. 6,000 pages)
TN-331M (Approx. 1,500 pages)
TN-336M (Approx. 3,500 pages)
TN-339M (Approx. 6,000 pages)
TN-331Y (Approx. 1,500 pages)
TN-336Y (Approx. 3,500 pages)
TN-339Y (Approx. 6,000 pages)
Drum Unit
DR-331CL (Approx. 25,000 pages)
Belt Unit
BU-320CL (Approx. 20,000 pages
WT-320CL (Approx. 50,000 pages)
/ 50,000 pages
)
Waste Toner Box
Paper Tray #2 (Option)
LT-320CL (MFC-L8600CDW and MFC-L8850CDW)
LT-325CL (MFC-L9550CDW)
Telephone Line Cord
Basic User's Guide
LG3077001
LEN137001 (English for USA and Canada)
LEN137002 (French for Canada)
LEN138001 (English for USA and Canada)
LEN138002 (French for Canada)
Quick Setup Guide
1
Letter or A4 size single-sided pages.
2
Approximate cartridge yield is declared in accordance with ISO/IEC 19798.
Standard toner cartridge
3
4
5
6
7
8
High yield toner cartridge
Super High yield toner cartridge
5 pages per job
1 page per job
Drum life is approximate and may vary by type of use.
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Notice - Disclaimer of Warranties
(USA and Canada)
BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR
AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE
SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE
ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE
SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS
OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE
SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT
PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE
ABOVE EXCLUSION MAY NOT APPLY TO YOU.
IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR ANY
CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR
LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS
INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE
SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN
CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY
TO YOU. IN ANY EVENT BROTHER’S LICENSOR’S LIABILITY TO YOU FOR ACTUAL
DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE
ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT
LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.
Compilation and Publication Notice
Under the supervision of Brother Industries Ltd., this manual has been compiled and published,
covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without
notice.
Brother reserves the right to make changes without notice in the specifications and materials
contained herein and shall not be responsible for any damages (including consequential) caused
by reliance on the materials presented, including but not limited to typographical and other errors
relating to the publication.
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User’s Guides and where do I find them?
Which Guide?
What’s in it?
Where is it?
Printed / In the Box
Product Safety
Guide
Read this Guide first. Read the Safety
Instructions before you set up your machine.
See this Guide for trademarks and legal
limitations.
Quick Setup Guide
Basic User's Guide
Follow the instructions for setting up your
machine and installing the drivers and
software for the operating system and
connection type you are using.
Printed / In the Box
Learn the basic Fax, Copy, Scan and Direct Printed / In the Box
Print operations and how to replace
supplies. See troubleshooting tips.
Advanced User's
Guide
Learn more advanced operations: Fax,
Copy, security features, printing reports and PDF file / Brother Solutions
performing routine maintenance.
For USA:
Center
For Other Countries:
®
(Windows )
PDF file / CD-ROM / In the Box
(Macintosh)
PDF file / Brother Solutions
Center
Software and
Network User's
Guide
This Guide provides instructions for
Scanning, Printing, PC-FAX and other
operations that can be performed by
connecting your Brother machine to a
computer. You can also find useful
information about using the Brother
ControlCenter utility, using your machine in
a network environment, and frequently used
terms.
For USA:
HTML file / Brother Solutions
Center
For Other Countries:
®
(Windows )
HTML file / CD-ROM / In the Box
(Macintosh)
HTML file / Brother Solutions
Center
Google Cloud Print
Guide
This Guide provides information about how PDF file / Brother Solutions
to configure your Brother machine to a
Google account and use Google Cloud
Print™ services for printing over the
Internet.
Center
Mobile Print/Scan
Guide for Brother
iPrint&Scan
This Guide provides useful information
about printing from your mobile device and
scanning from your Brother machine to your
PDF file / Brother Solutions
Center
®
mobile device when connected on a Wi-Fi
network.
Web Connect Guide
This Guide provides information about how PDF file / Brother Solutions
to configure and use your Brother machine
to scan, load and view images and files on
certain websites that provide these services.
Center
1
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Table of Contents
(Basic User’s Guide)
Using the documentation.......................................................................................1
Accessing Brother Utilities (Windows ).................................................................2
Viewing Documentation...................................................................................3
Accessing Brother Support (Windows )................................................................6
Adding Copy Shortcuts..................................................................................15
Adding Scan Shortcuts..................................................................................17
Changing Shortcuts.......................................................................................20
Editing Shortcut Names.................................................................................20
Loading paper and print media............................................................................23
Paper Size.....................................................................................................31
Paper Type....................................................................................................31
Tray Use in Copy mode.................................................................................32
Tray Use in Print mode..................................................................................33
Paper type and size.......................................................................................34
Handling and using special paper .................................................................36
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How to load documents .......................................................................................39
Using the scanner glass ................................................................................40
How to send a fax................................................................................................41
Stop faxing.....................................................................................................42
Canceling a fax in process ............................................................................42
Transmission Verification Report...................................................................43
Receive modes....................................................................................................44
Using receive modes ...........................................................................................46
Fax Only ........................................................................................................46
Fax/Tel...........................................................................................................46
Manual...........................................................................................................46
External TAD .................................................................................................46
Receive Mode settings ........................................................................................47
Ring Delay.....................................................................................................47
Easy Receive.................................................................................................48
Fax Preview (Black and White only)....................................................................49
How to preview a received fax.......................................................................49
Turning off Fax Preview.................................................................................51
How to use PC-FAX.............................................................................................52
PC-FAX Send................................................................................................53
Telephone line services.......................................................................................54
Voice Mail......................................................................................................54
Distinctive Ring..............................................................................................55
Connections...................................................................................................58
Multi-line connections (PBX) .........................................................................59
External and extension telephones......................................................................59
Using Remote Codes ....................................................................................61
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How to dial...........................................................................................................62
Dialing from the Address Book......................................................................62
Fax redial.......................................................................................................62
How to copy.........................................................................................................65
Stop copying..................................................................................................65
Copy preset settings......................................................................................65
Copy Settings and Options............................................................................66
10
Printing from a USB flash drive or digital camera
supporting mass storage
67
Printing directly from the USB flash drive or digital camera supporting mass
storage..............................................................................................................68
Cleaning the corona wires.............................................................................87
Replacing the belt unit...................................................................................96
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Identifying the problem ......................................................................................109
Error and maintenance messages.....................................................................111
Document Jams.................................................................................................122
Paper Jams........................................................................................................124
If you are having difficulty with your machine ....................................................133
Setting Dial Tone detection .........................................................................142
Telephone line interference / VoIP ..............................................................142
Improving the print quality..................................................................................143
Machine Information ..........................................................................................151
Checking the Serial Number........................................................................151
Reset operations .........................................................................................151
How to reset the machine............................................................................152
Using the Settings Tables..................................................................................153
Settings Tables..................................................................................................154
Features Tables.................................................................................................181
Entering text ......................................................................................................210
General..............................................................................................................211
Document Size ..................................................................................................214
Print media.........................................................................................................215
Fax.....................................................................................................................216
Copy ..................................................................................................................217
Scanner .............................................................................................................218
Printer ................................................................................................................219
Interfaces...........................................................................................................220
Network..............................................................................................................221
Direct Print feature.............................................................................................222
Computer requirements.....................................................................................223
Supplies.............................................................................................................224
Important information for the toner cartridge life................................................225
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Table of Contents
(Advanced User’s Guide)
You can view the Advanced User's Guide:
In USA:
Brother Solutions Center at http://solutions.brother.com/
®
In Other Countries:
(Windows )CD-ROM / In the Box
(Macintosh)Brother Solutions Center at http://solutions.brother.com/
The Advanced User’s Guide explains the following features and operations.
1
General Setup
6
Printing reports
Memory storage
Set tone or pulse dialing mode
(Canada only)
Fax reports
Reports
Volume settings
7
Making copies
Automatic Daylight Saving Time
Set the Time Zone
Ecology features
Copy settings
Quiet mode feature
Touchscreen
Dial Prefix
A
Routine maintenance
Cleaning and checking the machine
Replacing periodic maintenance
parts
2
Security features
Packing and shipping the machine
Secure Function Lock 3.0
Active Directory Authentication
IPSec
B
Options
Options
Setting Lock
Optional paper tray (For
MFC-L8600CDW and
MFC-L8850CDW (LT-320CL)) (For
MFC-L9550CDW (LT-325CL))
Memory board
Restricting dialing
3
4
Sending a fax
Additional sending options
Additional sending operations
C
Glossary
Index
Receiving a fax
D
Memory Receive Options
Remote retrieval
Additional receiving operations
5
Dialing and storing numbers
Telephone line services
Additional dialing operations
Additional ways to store numbers
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General information
1
1
1
Using the
documentation
Bold
Bold style identifies the dial pad
numbers of the Touchpanel or
on the computer screen.
1
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
Italics
Italicized style emphasizes an
important point or refers you to
a related topic.
Courier Courier New font identifies the
New
messages shown on the
Touchscreen of the machine.
Symbols and conventions
used in the documentation
1
Follow all warnings and instructions marked
on the product.
The following symbols and conventions are
used throughout the documentation.
NOTE
WARNING
WARNING indicates a potentially hazardous
situation which, if not avoided, could result in
death or serious injuries.
Most of the illustrations in this User’s
Guide show the MFC-L8850CDW.
IMPORTANT
IMPORTANT indicates a potentially
hazardous situation which, if not avoided,
may result in damage to property or loss of
product functionality.
NOTE
Notes tell you how you should respond to a
situation that may arise or give tips about how
the current operation works with other
features.
Electrical Hazard icons alert you to a
possible electrical shock.
Fire Hazard icons alert you to the
possibility of fire.
Hot Surface icons warn you not to
touch machine parts that are hot.
Prohibition icons indicate actions
that must not be performed.
1
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Chapter 1
®
Accessing Brother Utilities (Windows )
1
Brother Utilities
is an application launcher that offers convenient access to all Brother
applications installed on your device.
®
®
®
a (Windows 7 / Windows Vista / Windows XP)
Click
(Start) menu, select All Programs > Brother >
Brother Utilities
®
(Windows 8)
Tap or click
(Brother Utilities) either on the Start screen or the desktop.
®
(Windows 8.1)
Move your mouse to the lower left corner of the Start screen and click
(if you are using
a touch-based device, swipe up from the bottom of the Start screen to bring up the Apps
screen). When the Apps screen appears, tap or click
b Select your machine.
(Brother Utilities).
c Choose the operation you want to use.
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General information
If you have not installed the software, you can
find the documentation on the CD-ROM by
following these steps:
Accessing the
Advanced User's
Guide, and Software
and Network User's
Guide
1
a Turn on your computer. Insert the
CD-ROM into your CD-ROM drive.
NOTE
1
If the Brother screen does not appear, go
to Computer (My Computer).
This Basic User's Guide does not contain all
the information about the machine such as
how to use the advanced features for Fax,
Copy, Printer, Scanner, PC-FAX and
®
(Windows 8: Click
(File Explorer)
on the taskbar, and then go to Computer
(This PC).) Double-click the CD-ROM
icon, and then double-click start.exe.
Network. When you are ready to learn
detailed information about these operations,
read the Advanced User's Guide and
Software and Network User's Guide that
b If the model name screen appears, click
your model name.
® 1
are on the CD-ROM (Windows ) or Brother
Solutions Center(Macintosh).
c If the language screen appears, click
your language. The CD-ROM Top Menu
appears.
1
In USA: You can find the Advanced User's Guide,
and Software and Network User's Guide on the
Brother Solutions Center at
Viewing Documentation
1
Viewing Documentation (Windows®)
1
®
®
(Windows 7 / Windows Vista /
®
Windows XP)
To view the documentation, from
(Start)
menu, select All Programs > Brother >
d Click User's Guides.
In USA: The Manuals Download screen
appears.
Brother Utilities. Click the drop-down
list and select your model name (if not already
selected). Click Support in the left navigation
bar, and then click User's Guides.
e If the country screen appears, select
your country. After the list of User’s
Guides appears, select the Guide you
want.
®
(Windows 8)
Click
(Brother Utilities), and then click
the drop-down list and select your model
name (if not already selected). Click Support
in the left navigation bar, and then click
User's Guides.
3
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Chapter 1
Viewing Documentation (Macintosh)
1
How to find Scanning instructions
1
You can view and download User's Guides
from the Brother Solutions Center at:
There are several ways you can scan
documents. You can find the instructions as
follows:
Click Manuals on your model’s page to
download the documentation.
Software and Network User's Guide
Scanning
ControlCenter
Network Scanning
Nuance™ PaperPort™ 12SE
How-to-Guides
®
(Windows )
The complete Nuance™ PaperPort™
12SE How-to-Guides can be viewed from
the Help tab in the Nuance™ PaperPort™
12SE application.
Presto! PageManager User’s Guide
(Macintosh)
NOTE
Presto! PageManager is available as a
download from
The complete Presto! PageManager
User’s Guide can be viewed from the Help
selection in the Presto! PageManager
application.
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General information
How to find Network setup instructions
How to access Guides
for Advanced Features
Your machine can be connected to a wireless
or wired network.
1
1
Basic setup instructions:
You can view and download these Guides
from the Brother Solutions Center at:
(see Quick Setup Guide.)
Connection to a wireless access point or
router supports Wi-Fi Protected Setup™
or AOSS™:
Click Manuals on your model’s page to
download the documentation.
(see Software and Network User's Guide.)
More information about network setup:
Google Cloud Print Guide
1
(see Software and Network User's Guide.)
This Guide provides information about how to
configure your Brother machine to a Google
account and use Google Cloud Print™
services for printing over the Internet.
Mobile Print/Scan Guide for Brother
iPrint&Scan
1
This Guide provides useful information about
printing from your mobile device and
scanning from your Brother machine to your
mobile device when connected on a Wi-Fi
network.
Web Connect Guide
1
This Guide provides information about how to
configure and use your Brother machine to
scan, load and view images and files on
certain websites that provide these services.
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Chapter 1
To visit our website for original/genuine
Brother supplies
Accessing Brother
Support (Windows )
®
click Supplies Information.
1
You can find all the contacts you will need,
such as web support (Brother Solutions
Center), Customer Service and Brother
Authorized Service Centers in Brother
To access the Brother CreativeCenter
for FREE photo projects and printable
downloads,
click Brother CreativeCenter.
Click Brother Support on the Top Menu.
To return to the Top Menu, click Back.
Or, if you are finished, click Exit.
The Brother Support screen appears.
To access our website
click Brother Home Page.
To view all Brother Numbers, including
Customer Service numbers for the USA
and Canada, click Support Information.
To access the USA Brother online
shopping mall
for additional product and service
information, click Brother Mall.com.
To access Canada’s Brother online
shopping mall
for additional product and services
information, click Shop Online (Canada).
For the latest news and product support
information
click Brother Solutions Center.
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Chapter 1
Control panel overview
1
MFC-L8850CDW and MFC-L9550CDW have the same 4.85 in. Touchscreen LCD and
Touchpanel. MFC-L8600CDW has a 3.7 in. Touchscreen LCD and Touchpanel.
1
2
NOTE
The illustrations of the control panel in this chapter are based on MFC-L9550CDW.
2 Touchscreen LCD
1
NFC (Near Field Communication)
(Liquid Crystal Display)
Reader (MFC-L9550CDW)
This is a Touchscreen LCD. You can
You can use card authentication by
touching the IC card to the NFC Reader
on the control panel.
access the menus and options by
pressing them as they are displayed on
this screen.
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General information
1
3
4
5
3 Touchpanel:
4
Power On/Off
Back
Press
to turn on the machine.
to turn off the
Press to go back to the previous menu
level.
Press and hold down
Home
machine. The Touchscreen LCD displays
Shutting Downand stays on for a few
seconds before going off.
Press to return to the Home screen.
The factory setting displays the date
and time, but you can change the
Home screen’s default setting
If you connect an external telephone or
TAD, it is always available.
5
The Wi-Fi light is on when your Brother
machine is connected to a wireless
access point.
Cancel
Press to cancel an operation.
Dial Pad
Press the numbers on the Touchpanel
to dial telephone and fax numbers or to
enter the number of copies.
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Chapter 1
Touchscreen LCD
1
You can select three types of screens for the Home screen. When the Home screen is displayed,
you can change the displayed screen by swiping left or right, or pressing d or c.
The following screens display the machine's status when the machine is idle.
Home screen
2
2
2
3
3
3
4
1
The Home screen displays the date and time and
provides access to Fax, Copy, Scan, Wi-Fi setup, Toner
levels, Setup and the Shortcuts screens.
When the Home screen is displayed the machine is in
Ready mode. When Secure Function Lock is turned on
an icon will be displayed. When Active Directory
Authentication is enabled, the machine's control panel
will be locked.
1
See Advanced User's Guide.
6
5
More1 screen
4
The More1 screen provides access to the Shortcuts
screen and additional features, such as Secure Print,
Web Shortcut and Apps.
6
7
8
9
More2 screens
4
The More2 screen provides access to the Shortcuts
screen and the USB menu.
6
10
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General information
NOTE
3
(Toner)
Swiping is a type of user operation on the
1
See the remaining toner life.
Touchscreen that is performed by
brushing your finger across the screen to
display the next page or item.
Press to access the Tonermenu.
NOTE
The indication of remaining toner life will
vary depending on the types of documents
printed and customer’s usage.
4
(Settings)
Press to access the main settings (for
more information, see Settings screen
5 Date and Time
See the date and time that has been set in
the machine.
1 Modes:
Fax
Lets you access Fax mode.
Copy
Lets you access Copy mode.
Scan
Lets you access Scan mode.
6
(Shortcuts)
Press to set up Shortcuts.
You can quickly copy, scan, send a fax
and connect to a web service using the
options set as Shortcuts.
NOTE
2
(Wi-Fi Setup)
A four-level indicator on the Ready mode
screen displays the current wireless signal
strength if you are using a wireless
connection.
Eight Shortcut tabs are available. You can
set up to six Shortcuts in each Shortcut
tab. A total of 48 Shortcuts are available.
0
Max
7 Secure Print
You can easily configure the wireless
settings by pressing (for more
Lets you access the secure print menu.
information, see Software and Network
User's Guide.)
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Chapter 1
8 Web
12 Warning icon
Press to connect the Brother machine to
an Internet service (for more information,
see Web Connect Guide).
12
9 Apps
Apps may have been added and/or app
names may have been changed by the
provider since this document was
published (for more information, see Web
Connect Guide).
10 USB
Press to access the Direct Print and Scan
to USB menus.
The warning icon
is an error or maintenance message;
press Detailto view it, and then press
appears when there
11 New Fax
When Fax Previewis set to On, you can
see how many new faxes you received
into the memory.
to return to Ready mode.
For details, see Error and maintenance
11
NOTE
• This product adopts the font of ARPHIC
TECHNOLOGY CO.,LTD.
• MascotCapsule UI Framework and
MascotCapsule Tangiblet developed by
HI CORPORATION are used.
MascotCapsule is a registered trademark
of HI CORPORATION in Japan.
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General information
Settings screen
1
4
(Date & Time)
The Touchscreen displays the machine's
1
See the date and time.
status when you press
.
Press to access the Date & Timemenu.
You can check and access all the machine’s
settings from the following screen.
5 Fax Preview
See the Fax Preview status.
Press to access the Fax Preview setting.
6 All Settings
1 2 3 4
Press to access the full Settings menu.
7 Tray Setting
5
See the selected paper size. Press to
change the paper size and paper type
settings if needed.
8 Wi-Fi Direct
Press to set up a Wi-Fi Direct™ network
connection.
6
8
7
1 Toner
See the remaining toner life.
Press to access the Tonermenu.
2 Receive Mode
See the current Receive Mode.
Fax
Fax/Tel
External TAD
Manual
NOTE
When the Distinctive Ring feature is
turned on, the Touchscreen displays D/R
(for more information, see Distinctive Ring
3 Network
Press to set up a network connection.
A four level indicator on the screen shows
the current wireless signal strength if you
are using a wireless connection.
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Chapter 1
Setting the Ready screen
1
Basic Operations
1
Set the Ready screen to either Home, More1
or More2.
Press your finger on the Touchscreen to
operate it. To display and access all the
screen menus or options, swipe left, right, up,
down, or press d c or a b to scroll through
them.
When the machine is idle or you press
,
the Touchscreen will return to the screen you
set.
IMPORTANT
DO NOT press the Touchscreen with a
sharp object, such as a pen or stylus. It
may damage the machine.
a Press
.
b Press All Settings.
The following steps explain how to change a
setting in the machine. In this example, the
Touchscreen Backlight setting is changed
from Lightto Med.
c Swipe up or down, or press a or b to
display General Setup.
d Press General Setup.
e Swipe up or down, or press a or b to
display Button Settings.
a Press
.
f Press Button Settings.
b Press All Settings.
g Press Home Button Settings.
h Press Home, More1or More2.
c Swipe up or down, or press a or b to
display General Setup.
i Press
.
The machine will go to your chosen
Home screen.
d Press General Setup.
e Swipe up or down, or press a or b to
display LCD Settings.
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General information
f Press LCD Settings.
g Press Backlight.
Shortcut Settings
1
1
You can add the fax, copy, scan and Web
Connect settings you use most frequently by
setting them as your Shortcuts. Later you can
recall and apply these settings quickly and
easily. You can add up to 48 Shortcuts.
Adding Copy Shortcuts
1
The following settings can be included in a
copy Shortcut:
Quality
h Press Med.
Enlarge/Reduce
Density
Contrast
Stack/Sort
Page Layout
Color Adjust
2-sided Copy
2-sided Copy Page Layout
NOTE
(MFC-L8850CDW and MFC-L9550CDW)
Press
to go back to the previous level.
Tray Use
Remove Background Color
i Press
.
a Press
b Press a tab from 1 to 8.
c Press where you have not added a
.
Shortcut.
d Press Copy.
e Read the information on the
Touchscreen, and then confirm it by
pressing OK.
f Swipe up or down, or press a or b to
display the copy presets, and then press
the preset you want.
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Chapter 1
g Swipe up or down, or press a or b to
display the available settings, and then
press the setting you want.
c Press
where you have not added a
Shortcut.
d Press Fax.
h Swipe up or down, or press a or b to
display the available options for the
setting, and then press the option you
want.
e Read the information on the
Touchscreen, and then confirm it by
pressing OK.
selected all the settings for this Shortcut.
f Enter the fax or telephone number using
the dial pad on the Touchpanel, the
Address Book or the Call History on the
Touchscreen. When you have finished,
i When you have finished changing the
settings, press Save as Shortcut.
j Read and confirm the displayed list of
settings you selected, and then
press OK.
NOTE
• You can enter up to 20 digits for a fax
number.
k Enter a name for the Shortcut using the
keyboard on the machine's
Touchscreen. (To help you enter
characters, see Entering text
• If the Shortcut is to be used for
broadcasting, press Optionsand select
Press OK.
• You can enter up to 20 fax numbers if the
Shortcut is for broadcasting. The fax
numbers can be entered in any
combination of Group numbers from the
Address Book, individual fax numbers
from the Address Book or numbers
entered manually (see Advanced User's
Guide).
l Press OKto save your Shortcut.
Adding Fax Shortcuts
1
The following settings can be included in a fax
Shortcut:
Address
• When you enter a fax number in a
Shortcut, it will be added automatically to
the Address Book. The name in the
Address Book will be the Shortcut name
plus a sequential number.
Fax Resolution
2-sided Fax
(MFC-L8850CDW and MFC-L9550CDW)
Contrast
g Press Options.
Broadcasting
Real Time TX
Coverpage Setup
Overseas Mode
Glass Scan Size
h Swipe up or down, or press a or b to
display the available settings, and then
press the setting you want.
i Press the option you want.
selected all the settings for this Shortcut.
Press OK.
a Press
.
j When you have finished changing the
settings, press Save as Shortcut.
b Press a tab from 1 to 8.
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General information
k Read and confirm the displayed list of
settings you selected, and then
press OK.
a Press
b Press a tab from 1 to 8.
c Press where you have not added a
.
1
l Enter a name for the Shortcut using the
keyboard on the machine's
Touchscreen. (To help you enter letters,
Press OK.
Shortcut.
d Press Scan.
m Press OKto save your Shortcut.
e Swipe up or down, or press a or b to
display the type of scan you want, and
then press it.
Adding Scan Shortcuts
1
f Do one of the following:
The following settings can be included in a
scan Shortcut:
If you pressed to USB, read the
information on the Touchscreen, and
then press OKto confirm it. Go to
to USB
2-sided Scan
(MFC-L8850CDW and MFC-L9550CDW)
If you pressed to E-mail Server,
read the information on the
Scan Type
Touchscreen, and then press OKto
Resolution
File Type
If you pressed to OCR, to File, to
Imageor to E-mail, read the
information on the Touchscreen, and
then press OKto confirm it. Go to
Glass Scan Size
File Name
File Size
Remove Background Color
If you pressed to FTP/SFTPor to
Network, read the information on
the Touchscreen, and then press OK
to confirm it.
to E-mail Server(MFC-L8600CDW is
supported only after IFAX is downloaded)
Address
Swipe up or down, or press a or b to
display the Profile Name, and then
press it.
2-sided Scan
(MFC-L8850CDW and MFC-L9550CDW)
Scan Type
Press OKto confirm the Profile Name
Resolution
File Type
NOTE
Glass Scan Size
File Size
To add a Shortcut for to FTP/SFTPand
to Networkyou must have added the
Profile Name beforehand.
to OCR/ to File/ to Image/ to E-mail
PC Select
to FTP/SFTP/ to Network
Profile Name
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Chapter 1
g Do one of the following:
l Review the settings you have selected:
To enter an E-mail address
manually, press Manual. Enter the
E-mail address using the keyboard
on the machine's Touchscreen. (To
help you enter letters, see Entering
If you must make more changes,
If you are satisfied with your
changes, press Save as
Shortcut.
m Review your settings on the
Touchscreen, and then press OK.
Press OK.
To enter an E-mail address from the
Address Book, press Address
Book. Swipe up or down, or press
a or b to display the E-mail address
you want, and then press it.
n Enter a name for the Shortcut using the
keyboard on the machine's
Touchscreen. (To help you enter letters,
Press OK.
Press OK.
After you confirm the E-mail address
o Read the information on the
Touchscreen, and then press OKto save
your Shortcut.
NOTE
Press Detailto view the list of
addresses you have entered.
Adding Web Connect
Shortcuts
1
h Do one of the following:
The settings for these services can be
included in a Web Connect Shortcut:
When the machine is connected to a
computer using a USB connection:
®
SKYDRIVE
Press OKto confirm USB is selected
BOX
When the machine is connected to a
PICASA WEB ALBUMS™
GOOGLE DRIVE™
network:
Swipe up or down, or press a or b to
display the PC Name, and then press
it. Press OKto confirm the PC Name
®
FLICKR
FACEBOOK
®
EVERNOTE
i Press Options.
DROPBOX
j Swipe up or down, or press a or b to
display the available settings, and then
press the setting you want.
NOTE
• Web services may have been added
and/or service names may have been
changed by the provider since this
document was published.
k Swipe up or down, or press a or b to
display the available options for the
setting, and then press the option you
want.
• To add a Web Connect Shortcut, you must
have an account with the desired service
(for more information, see Web Connect
Guide).
selected all the settings for this Shortcut.
Press OK.
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General information
Adding Apps Shortcuts
1
a Press
b Press a tab from 1 to 8.
c Press where you have not added a
.
The settings for these services can be
included in an Apps Shortcut:
1
NoteScan
Outline&Scan
Outline&Copy
Shortcut.
d Press Web.
NOTE
e If information about the Internet
connection is displayed, read the
information and confirm it by pressing
OK.
Web services may have been added
and/or service names may have been
changed by the provider since this
document was published.
NOTE
Occasionally, updates or announcements
about your machine's feature will be
displayed on the machine's Touchscreen.
a Press
b Press a tab from 1 to 8.
c Press where you have not added a
.
Read the information, and then press OK.
f Swipe left or right, or press d or c to
display the available service, and then
press the desired service.
Shortcut.
d Press Apps.
g Press your account.
If the account needs a PIN code, enter
the PIN for the account using the
keyboard on the machine's
Touchscreen.
e If information about the Internet
connection is displayed, read the
information and confirm it by pressing
OK.
Press OK.
NOTE
Occasionally, updates or announcements
about your machine's feature will be
displayed on the Touchscreen.
h Press the function you want.
NOTE
Read the information, and then press OK.
The functions that can be set vary
depending on the selected service.
f Swipe left or right, or press d or c to
display the available apps, and then
press the desired app.
i Read and confirm the displayed list of
functions you selected, and then
press OK.
g Press your account.
If the account needs a PIN code, enter
the PIN for the account using the
keyboard on the machine's
Touchscreen.
j Enter a name for the Shortcut using the
keyboard on the Touchscreen. (For help
entering letters, see Entering text
Press OK.
Press OK.
k Press OKto save your Shortcut.
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Chapter 1
h Press the app you want.
g Do one of the following:
To overwrite the Shortcut, press
NOTE
The apps that can be set vary depending
on the selected service.
If you do not want to overwrite the
Shortcut, press Noto enter a new
i Read and confirm the displayed list of
apps you selected, and then press OK.
h To create a new Shortcut, hold down
j Enter a name for the Shortcut using the
keyboard on the machine's
to delete the current name, and then
enter a new name using the keyboard
on the machine's Touchscreen. (To help
you enter letters, see Entering text
Touchscreen. (For help entering letters,
Press OK.
Press OK.
k Press OKto save your Shortcut.
i Press OKto confirm.
Changing Shortcuts
1
Editing Shortcut Names
1
You can change the settings in a Shortcut.
You can edit a Shortcut name.
NOTE
(Web Connect Shortcuts) You cannot
change a Web Connect Shortcut. If you
want to change the Shortcut, you must
delete it, and then add a new Shortcut.
a Press
.
b Press a tab from 1 to 8 to display the
Shortcut you want.
(For more information, see Deleting
c Press
.
NOTE
a Press
.
You can also press
, All Settings
b Press a tab from 1 to 8 to display the
and Shortcut Settings.
Shortcut you want to change.
c Press the Shortcut you want. The
settings for the Shortcut that you chose
are displayed.
d Press the Shortcut.
e Press Edit Shortcut Name.
d Change the settings for the Shortcut you
f To edit the name, hold down
to
delete the current name, and then enter
a new name using the keyboard on the
machine's Touchscreen. (To help you
enter letters, see Entering text
e When you have finished changing
settings, press Save as Shortcut.
Press OK.
f Press OKto confirm.
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General information
Deleting Shortcuts
1
Set your Station ID
1
You can delete a Shortcut.
Set the machine's Station ID if you want the
date and time to appear on each fax you
send.
1
a Press
.
a Press
.
b Press a tab from 1 to 8 to display the
Shortcut you want.
b Press All Settings.
c Press
.
c Swipe up or down, or press a or b to
display Initial Setup.
NOTE
Press Initial Setup.
You can also press
, All Settings
d Swipe up or down, or press a or b to
display Station ID.
and Shortcut Settings.
Press Station ID.
e Press Fax.
d Press the Shortcut.
f Enter your fax number (up to 20 digits)
using the numbers on the Touchscreen,
and then press OK.
e Press Deleteto delete the Shortcut
f Press Yesto confirm.
g Press Tel.
Recalling Shortcuts
1
h Enter your telephone number (up to 20
digits) using the numbers on the
Touchscreen, and then press OK. If your
telephone number and fax number are
the same, enter the same number
again.
The Shortcut settings are displayed on the
Shortcut screen. To recall a Shortcut, simply
press the Shortcut name.
i Press Name.
j Use the Touchscreen to enter your
name (up to 20 characters), and then
press OK.
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Chapter 1
NOTE
• To enter numbers or special characters,
press repeatedly until the
character you want to enter appears, then
press the character you want.
• If you entered a character incorrectly and
want to change it, press d or c c to move
the cursor to the incorrect character, then
press
.
• To enter a space, press Space.
k Press
.
NOTE
(USA only) The Telephone Consumer
Protection Act of 1991 makes it unlawful
for any person to use a computer or
electronic device to send any message via
a telephone fax machine unless such
messages clearly contain, in a margin at
the top or bottom of each transmitted
page, or on the first page of the
transmission, the date and time it is sent
and an identification of the business or
other entity or other individual sending the
message and the telephone number of the
sending machines or such business, other
entity or individual. To program this
information into your machine, see Quick
Setup Guide and Set your Station ID
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Loading paper
2
2
Printing on plain paper, thin paper or
recycled paper from Tray 1 and Tray 2
Loading paper and
print media
2
2
2
a Pull the paper tray completely out of the
machine.
The machine can feed paper from the
standard paper tray, multi-purpose tray or
optional lower tray.
When you load paper in the paper tray, note
the following:
If your application software supports
paper size selection on the print menu,
you can select it through the software. If
your application software does not
support it, you can set the paper size in
the printer driver or by pressing the
buttons on the Touchscreen.
Loading paper in the standard
paper tray and the optional
lower tray
2
You can load up to 250 sheets in the standard
paper tray (Tray 1). You can also load up to
500 sheets in the optional lower tray (Tray 2).
Paper can be loaded up to the maximum
paper mark (
) on the right side of the
paper tray (for the recommended paper to
use, see Acceptable paper and other print
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Chapter 2
b While pressing the blue paper-guide
release levers (1), slide the paper
guides to fit the paper you are loading in
the tray. Make sure the guides are firmly
in the slots.
d Load paper in the tray and make sure:
The paper is below the maximum
paper mark (
) (1).
Overfilling the paper tray will cause
paper jams.
1
The side to be printed on is face down.
The paper guides touch the sides of
the paper so it will feed correctly.
1
1
e Put the paper tray firmly back in the
machine. Make sure the tray is
completely inserted into the machine.
c Fan the stack of paper well to avoid
paper jams and misfeeds.
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Loading paper
f Lift up the support flap (1) to prevent
paper from sliding off the face-down
output tray, or remove each page as
soon as it comes out of the machine.
Printing on plain paper, thin paper,
recycled paper, bond paper or glossy
paper from the MP tray
2
a Open the MP tray and lower it gently.
2
1
g Send the print job to the machine.
Loading paper in the multi-
purpose tray (MP tray)
2
You can load up to three envelopes, one
sheet of glossy paper, other special print
media, or up to 50 sheets of plain paper in the
MP tray. Use this tray to print or copy on thick
paper, bond paper, labels , envelopes or
glossy paper. (For the recommended paper
to use, see Acceptable paper and other print
b Pull out the MP tray support (1) and
unfold the flap (2).
2
1
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Chapter 2
c Load paper in the MP tray and make
d Lift up the support flap to prevent paper
from sliding off the face-down output
tray, or remove each page as soon as it
comes out of the machine.
sure:
The paper stays under the maximum
paper tab (1).
The paper's leading edge (top of
paper) is positioned between the
and
arrows (2).
The side to be printed on must be
face up with the leading edge (top of
the paper) in first.
The paper guides touch the sides of
the paper so it will feed properly.
1
e Send the print job to the machine.
2
NOTE
When you are using glossy paper, put only
one sheet at a time in the MP tray to avoid
a paper jam.
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Loading paper
b (For printing envelopes only)
Printing on thick paper, labels and
envelopes from the MP tray
Pull down the two gray levers, one on
the left side and one on the right side,
toward you as shown in the illustration
below.
2
When the back cover (face-up output tray) is
pulled down, the machine has a straight
paper path from the MP tray through to the
back of the machine. Use this paper feed and
output method when you want to print on thick
paper, labels or envelopes. (For the
2
recommended paper to use, see Acceptable
Before loading, press the corners and sides
of the envelopes to make them as flat as
possible.
a Open the back cover (face-up output
tray).
c Open the MP tray and lower it gently.
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Chapter 2
d Pull out the MP tray support (1) and
e Load paper, labels or envelopes in the
unfold the flap (2).
MP tray. Make sure:
The number of envelopes in the MP
tray does not exceed three.
The paper, labels or envelopes stay
under the maximum paper tab (1).
The paper's leading edge (top of
paper) is positioned between the
and
arrows (2).
The side to be printed on must be
face up.
1
2
1
2
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Loading paper
f Send the print job to the machine.
NOTE
• Remove each envelope as soon as it has
been printed. Stacking the envelopes may
cause them to jam or curl.
2
• If envelopes or thick paper get smudged
during printing set the Media Type to Env.
Thick or Thicker Paper to increase the
fixing temperature.
• If the envelopes are creased after they are
printed, see Improving the print quality
• If your thick paper curls during printing,
load only one sheet at a time in the MP
tray.
• Envelope joints that are sealed by the
manufacturer should be secure.
• All sides of the envelope should be
properly folded without wrinkles or
creases.
g (For printing envelopes only)
When you have finished printing, reset
the two gray levers that you pulled down
h Close the back cover (face-up output
tray).
NOTE
• For 2-sided printing of copies and
received faxes, see Advanced User's
Guide.
• For 2-sided printing using your computer,
see Software and Network User's Guide.
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Chapter 2
Unscannable and unprintable areas
2
The figures in the table show maximum unscannable and unprintable areas. These areas may
vary depending on the paper size or settings in the application you are using.
Usage
Document
Size
Top (1)
Left (2)
1
Bottom (3)
0.12 in. (3 mm)
Right (4)
Fax (Sending)
Letter
0.16 in. (4 mm)
A4
0.12 in. (3 mm)
(ADF)
2
4
0.04 in. (1 mm)
(Scanner Glass)
0.12 in. (3 mm)
Legal
Letter
A4
0.12 in. (3 mm)
0.16 in. (4 mm)
0.16 in. (4 mm)
0.16 in. (4 mm)
0.12 in. (3 mm)
0.12 in. (3 mm)
0.16 in. (4 mm)
0.16 in. (4 mm)
0.12 in. (3 mm)
0.16 in. (4 mm)
0.12 in. (3 mm)
0.12 in. (3 mm)
3
*
Copy
*
a single copy
or a 1 in 1 copy
Legal
Letter
A4
Scan
Legal (ADF)
Letter
A4
Approx. 0.12 in.
(3 mm)
Approx. 0.12 in.
(3 mm)
Print
0.16 in. (4.2 mm)
0.16 in. (4.2 mm)
0.16 in. (4.2 mm)
0.16 in. (4.2 mm)
0.16 in. (4.2 mm)
0.16 in. (4.2 mm)
Legal
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Loading paper
Paper settings
2
NOTE
• When an appropriate size is not in the tray
received faxes will be stored in the
machine’s memory and Size mismatch
will appear on the Touchscreen (for more
information, see Error and maintenance
Paper Size
2
When you change the size of paper in the
tray, you must also change the setting for
paper size at the same time so your machine
can fit the document or an incoming fax on
the page.
2
• If the tray is out of paper and received
faxes are in the machine’s memory, No
Paperwill appear on the Touchscreen.
Insert paper in the empty tray.
You can use the following sizes of paper for
copies: Letter, A4, Legal, Executive, B5(JIS),
A5, A5 L (Long Edge), A6 and Folio and the
following sizes for printing faxes: Letter, A4,
Legal or Folio (8.5 in. 13 in.).
Paper Type
2
To get the best print quality set the machine
for the type of paper you are using.
a Press
b Press
.
(Tray Setting).
a Press
b Press
.
c Press Paper Size.
(Tray Setting).
d Press MP Tray, Tray #1or Tray
#2 .
c Press Paper Type.
e Swipe up or down, or press a or b to
display Letter, A4, B5(JIS),
d Press MP Tray, Tray #1or Tray
#2 .
B5(ISO) , A5, A5(Long Edge) ,
A6 , Executive, Legal, Folio,
e Swipe up or down, or press a or b to
3"x5" , Com-10 , Monarch , C5 ,
display Thin, Plain Paper, Thick ,
DL , and press the option you want.
Thicker , Recycled Paper, Bond
Paper , Label , Envelope , Env.
f Press
.
Thin , Env. Thick , Glossy
Paper , and press the option you want.
1
Tray #2appears only if the optional lower tray is
installed.
f Press
.
2
3
MP Trayonly
1
MP Trayand Tray #1only
Tray #2appears only if the optional lower tray is
installed.
2
MP Trayonly
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Chapter 2
Tray Use in Copy mode
2
Tray Use in Fax mode
2
You can change the priority tray that the
machine will use for printing copies.
You can change the default tray that the
machine will use for printing received faxes.
When you choose Tray#1 Only, MP Only
When you choose Tray#1 Only, MP Only
or Tray#2 Only , the machine pulls the
or Tray#2 Only , the machine pulls the
paper only from that tray. If the selected tray
is out of paper, No Paperwill appear on the
Touchscreen. Insert the paper in the empty
tray.
paper only from that tray. If the selected tray
is out of paper, No Paperwill appear on the
Touchscreen. Insert the paper in the empty
tray.
To change the tray setting follow the
instructions below:
When you choose MP>T1>T2 , the machine
pulls paper from the MP tray until it is empty,
then from Tray 1, and then from Tray 2.
a Press
b Press
.
When you choose MP>T2>T1 , the machine
pulls paper from the MP tray until it is empty,
then from Tray 2, and then from Tray 1.
(Tray Setting).
c Press Tray Use: Copy.
When you choose T1>T2>MP , the machine
pulls paper from Tray 1 until it is empty, then
from Tray 2, and then from the MP tray.
d Swipe up or down, or press a or b to
choose Tray#1 Only, Tray#2
When you choose T2>T1>MP , the machine
Only , MP Only, MP>T1>T2 ,
pulls paper from Tray 2 until it is empty, then
from Tray 1, and then from the MP tray.
MP>T2>T1 , T1>T2>MP or
T2>T1>MP , and press the option you
want.
NOTE
• You can use four sizes of paper for
printing faxes: Letter, A4, Legal or Folio
(8.5 in. × 13 in.).
e Press
.
1
Tray#2 Onlyand T2appear only if the optional
lower tray is installed.
When an appropriate size is not in any of
the trays, received faxes will be stored in
the machine’s memory and Size
mismatchwill appear on the
Touchscreen. (for more information,
NOTE
• When loading the documents in the ADF
and MP>T1>T2, T1>T2>MPor T2>T1>MP
is selected, the machine looks for the tray
with the most suitable paper and pulls
paper from that tray. If no tray has suitable
paper, the machine pulls paper from the
higher priority tray.
• If the tray is out of paper and received
faxes are in the machine’s memory, No
Paperwill appear on the Touchscreen.
Insert paper in the empty tray.
• When using the scanner glass, your
document is copied from the higher
priority tray even if more suitable paper is
in another paper tray.
a Press
b Press
.
(Tray Setting).
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Loading paper
c Swipe up or down, or press a or b to
display Tray Use: Fax.
Tray Use in Print mode
2
You can change the default tray the machine
will use for printing from your computer and
for Direct Print.
d Press Tray Use: Fax.
e Swipe up or down, or press a or b to
choose Tray#1 Only, Tray#2
2
Only , MP Only, MP>T1>T2 ,
a Press
b Press
.
MP>T2>T1 , T1>T2>MP or
T2>T1>MP , and press the option you
(Tray Setting).
want.
c Swipe up or down, or press a or b to
display Tray Use: Print.
f Press
.
1
Tray#2 Onlyand T2appear only if the optional
lower tray is installed.
d Press Tray Use: Print.
e Swipe up or down, or press a or b to
choose Tray#1 Only, Tray#2
Only , MP Only, MP>T1>T2 ,
MP>T2>T1 , T1>T2>MP or
T2>T1>MP , and press the option you
want.
f Press
.
1
Tray#2 Onlyand T2appear only if the optional
lower tray is installed.
33
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Chapter 2
Recommended paper and
print media
Acceptable paper and
other print media
2
2
To get the best print quality, we recommend
using the paper in the table.
Print quality may vary according to the type of
paper you are using.
You can use the following types of print
media: plain paper, thin paper, thick paper,
thicker paper, bond paper, recycled paper,
labels, envelopes or glossy paper (see Print
Paper Type
Item
Plain Paper
Xerox 4200DP 20 lb
Hammermill Laser Print
2
(24 lb=90 g/m )
Recycled Paper No specific brand
recommended
For best results, follow these instructions:
DO NOT load different types of paper in
the paper tray at the same time because it
may cause the paper to jam or misfeed.
Labels
Avery laser labels white
#5160
Envelopes
Glossy Paper
No specific brand
recommended
For correct printing, you must choose the
same paper size from your software
application as the paper in the tray.
NewPageFuturaLaserGloss
80 lb Text/32 lb Bond (118
2
Avoid touching the printed surface of the
g/m )
paper immediately after printing.
Xerox Digital Color Elite
Gloss
Before you buy a lot of paper, test a small
quantity to make sure the paper is
appropriate for the machine.
Paper type and size
2
Use labels that are designed for use in
laser machines.
The machine feeds paper from the installed
standard paper tray, multi-purpose tray or
optional lower tray.
The names for the paper trays in the
printer driver and this Guide are as
follows:
2
Tray and optional unit
Multi-purpose tray
Name
MP tray
Tray 1
Tray 2
Standard paper tray
Optional lower tray unit
34
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Loading paper
Paper Tray Capacity
2
Paper size
Paper types
No. of sheets
Multi-purpose tray
(MP tray)
Width: 3.0 to 8.5 in.
(76.2 to 215.9 mm)
Plain Paper, Thin Paper, up to 50 sheets
2
Thick Paper,
Thicker Paper,
Recycled Paper,
Bond Paper, Labels,
Envelopes, Env. Thin,
Env.Thick and Glossy
20 lb (80 g/m )
3 Envelopes
2
Length: 5 to 14 in.
(127 to 355.6 mm)
1 Glossy paper
Paper
Standard paper tray
(Tray 1)
Letter, A4, Legal,
B5 (JIS), Executive, A5, and Recycled Paper
A5 (Long Edge), A6,
Plain Paper, Thin Paper up to 250 sheets
2
20 lb (80 g/m )
Folio
Optional lower tray
(Tray 2)
Letter, A4, Legal,
B5 (JIS), Executive, A5, and Recycled Paper
Plain Paper, Thin Paper up to 500 sheets
2
20 lb (80 g/m )
Folio
1
Folio size is 8.5 in. 13 in. (215.9 mm 330.2 mm).
2
Load only one sheet of Glossy in the MP tray.
Recommended paper specifications
2
The following paper specifications are appropriate for this machine.
2
Basis Weight
Thickness
20-24 lb (75-90 g/m )
80-110 m
Roughness
Higher than 20 sec.
3
Stiffness
90-150 cm /100
Grain Direction
Volume Resistivity
Long grain
9
11
10e -10e ohm
9
12
Surface Resistivity
10e -10e ohm-cm
CaCO (Neutral)
Filler
3
Ash Content
Brightness
Opacity
Below 23 wt%
Higher than 80%
Higher than 85%
Use plain paper that is appropriate for laser/LED machines to make copies.
2
Use paper that is 20 to 24 lb (75 to 90 g/m ).
Use long grain paper with a neutral Ph value, and a moisture content of approximately 5%.
This machine can use recycled paper that meets DIN 19309 specifications.
35
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Chapter 2
Types of paper to avoid
2
Handling and using special
paper
2
IMPORTANT
Some types of paper may not perform well
or may cause damage to your machine.
The machine is designed to work well with
most types of xerographic and bond paper.
However, some paper variables may have an
effect on print quality or handling reliability.
Always test samples of paper before
purchasing to ensure desirable performance.
Store paper in its original packaging and keep
it sealed. Keep the paper flat and away from
moisture, direct sunlight and heat.
DO NOT use paper:
• that is highly textured
• that is extremely smooth or shiny
• that is curled or warped
Some important guidelines when selecting
paper are:
1
DO NOT use inkjet paper because it may
cause a paper jam or damage your
machine.
1
Preprinted paper must use ink that can
withstand the 392 F (200 C) temperature
of the machine’s fusing process.
1
A curl of 0.08 in. (2 mm) or greater
may cause jams to occur.
• that is coated or has a chemical finish
• that is damaged, creased or folded
If you use bond paper, paper that has a
rough surface, or paper that is wrinkled or
creased, the paper may exhibit degraded
performance.
• that exceeds the recommended weight
specification in this guide
• with tabs and staples
• with letterheads using low temperature
dyes or thermography
• that is multipart or carbonless
• that is designed for inkjet printing
If you use any of the types of paper listed
above, they may damage your machine.
This damage is not covered under any
Brother warranty or service agreement.
36
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Loading paper
• with glue on the surface as shown in
the figure below
Envelopes
2
The machine is designed to work well with
most envelopes. However, some envelopes
may have feed and print quality problems
because of the way they have been made.
Envelopes should have edges with straight,
well-creased folds. Envelopes should lie flat
and not be of baggy or flimsy construction.
Use only quality envelopes from a supplier
who understands that you will be using the
envelopes in a laser machine.
2
• with double flaps as shown in the figure
below
Envelopes can only be fed through the multi-
purpose tray.
We recommend that you print a test envelope
to make sure the print results are what you
want.
Types of envelopes to avoid
2
IMPORTANT
• with sealing flaps that are not folded
down when purchased
DO NOT use envelopes:
• that are damaged, curled, wrinkled or
an unusual shape
• with each side folded as shown in the
figure below
• that are extremely shiny or textured
• with clasps, staples, snaps or tie
strings
• with self-adhesive closures
• that are of a baggy construction
• that are not sharply creased
• that are embossed (raised writing)
• that were previously printed by a laser
or LED machine
If you use any of the types of envelopes
listed above, they may damage your
machine. This damage may not be
covered under any Brother warranty or
service agreement.
• that are pre-printed on the inside
• that cannot be arranged neatly when
stacked
• that are made of paper that weighs
more than the paper weight
specifications for the machine
Occasionally you may experience paper
feed problems caused by the thickness,
size and flap shape of the envelopes you
are using.
• with edges that are not straight or
consistently square
• with windows, holes, cut-outs or
perforations
37
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Chapter 2
Labels
2
Types of labels to avoid
2
The machine will print on most types of labels
designed for use with a laser machine. Labels
should have an adhesive that is acrylic-based
since this material is more stable at the high
temperatures in the fuser unit. Adhesives
should not come in contact with any part of
the machine, because the label stock may
stick to the drum unit or rollers and cause
jams and print quality problems. No adhesive
should be exposed between the labels.
Labels should be arranged so that they cover
the entire length and width of the sheet. Using
labels with spaces may result in labels
peeling off and causing serious jams or print
problems.
Do not use labels that are damaged, curled,
wrinkled or an unusual shape.
IMPORTANT
• Avoid feeding labels with the carrier sheet
exposed because your machine will be
damaged.
All labels used in this machine must be able
to withstand a temperature of 392 F (200 C)
for a period of 0.1 seconds.
• DO NOT reuse or insert labels that have
previously been used or are missing a few
labels on the sheet.
Labels can only be fed through the multi-
purpose tray.
• Label sheets should not exceed the paper
weight specifications described in this
User’s Guide. Labels exceeding this
specification may not feed or print
correctly and may cause damage to your
machine.
38
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Loading documents
3
3
How to load
documents
NOTE
• To scan documents that are not
appropriate for the ADF, see Using the
3
You can send a fax, make copies, and scan
from the ADF (Automatic Document Feeder)
and the scanner glass.
• It is easier to use the ADF if you are
loading a multiple page document.
3
• Make sure documents with correction fluid
or written with ink are completely dry.
Using the automatic
document feeder (ADF)
3
a Unfold the ADF document support (1).
Lift up and unfold the ADF document
output support flap (2).
The ADF can hold up to 35 pages
(MFC-L8600CDW) or 50 pages
(MFC-L8850CDW/MFC-L9550CDW) and
feeds each sheet individually. Use standard
1
2
20 lb (80 g/m ) paper and always fan the
2
pages before putting them in the ADF.
Document Sizes Supported
3
Length: 5.8 to 14 in. (147.3 to 355.6 mm)
Width:
5.8 to 8.5 in. (147.3 to 215.9 mm)
2
Weight:
17 to 24 lb (64 to 90 g/m )
b Fan the pages well.
How to load documents
3
c Stagger the pages of your document
face up top edge first, in the ADF until
the Touchscreen displays ADF Ready
and you feel the top page touch the feed
rollers.
IMPORTANT
• DO NOT leave thick documents on the
scanner glass. If you do this, the ADF may
jam.
• DO NOT use paper that is curled,
wrinkled, folded, ripped, stapled, paper-
clipped, pasted or taped.
• DO NOT use cardboard, newspaper or
fabric.
• To avoid damaging your machine while
using the ADF, DO NOT pull on the
document while it is feeding.
39
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Chapter 3
d Adjust the paper guides (1) to fit the
b Using the document guidelines on the
left and top, place the document
face down in the upper left corner of the
scanner glass.
width of your document.
1
NOTE
To scan non-standard documents,
Using the scanner glass
3
You can use the scanner glass to fax, copy or
scan pages of a book, one page at a time.
Document Sizes Supported
3
Length: (MFC-L8600CDW)
Up to 11.7 in. (297.0 mm)
(MFC-L8850CDW and
MFC-L9550CDW)
Up to 14.0 in. (355.6 mm)
Width:
Up to 8.5 in. (215.9 mm)
Weight: Up to 4.4 lb (2.0 kg)
c Close the document cover.
How to load documents
3
IMPORTANT
If the document is a book or is thick do not
slam the cover or press on it.
NOTE
To use the scanner glass, the ADF must
be empty.
a Lift the document cover.
40
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Sending a fax
4
4
c To change fax sending settings, press
Options. Swipe up or down, or press
a or b to scroll through the fax settings.
When the setting you want is displayed,
press it and choose your new option.
When you have finished changing the
options, press OK.
How to send a fax
4
The following steps explain how to send a fax.
To send multiple pages use the ADF.
a Do one of the following to load your
document:
Place the document face up in the
ADF (see Using the automatic
4
(Advanced User's Guide)
For the following advanced fax sending
operations and settings, see Advanced
User's Guide:
Load your document face down on
the scanner glass (see Using the
2-sided Fax
(MFC-L8850CDW and MFC-L9550CDW)
Contrast
b Do one of the following:
Fax Resolution
Broadcasting
Real Time TX
Overseas Mode
Delayed Fax
Batch TX
When Fax Preview is set to Off,
press Fax.
When Fax Preview is set to On, press
Faxand Sending Fax(es).
Coverpage Message
Coverpage Setup
d
(MFC-L8850CDW and MFC-L9550CDW)
Choose one of the options below:
The Touchscreen shows:
To send a 1-sided document, go to
To send a 2-sided document, choose
the 2-sided scanning format for your
2-sided document as follows:
Press Options.
Swipe up or down, or press a or b to
display 2-sided Faxand press
2-sided Fax.
Press 2-sided Scan: Long Edge
or 2-sided Scan: Short Edge.
Press OK.
NOTE
You can send 2-sided documents from the
ADF.
41
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Chapter 4
e Enter the fax number.
Faxing A4/Legal/Folio size
documents from the scanner
glass
Using the dial pad
Using the Address Book
4
Address Book
Using call history
Call History
When faxing A4, Legal , or Folio size
documents, you must set the scan glass size
to A4or Legal/Folio ; otherwise, a
portion of your faxes will be missing.
(For more information, see How to
a Do one of the following:
f Press Fax Start.
When Fax Preview is set to Off,
press
(Fax).
Faxing from the ADF
The machine starts scanning the
When Fax Preview is set to On, press
document.
(Fax) and Sending
Fax(es).
Faxing from the scanner glass
If Real Time TXis On, the machine will
send the document without asking if
there are additional pages to scan.
b Press Options.
c Swipe up or down, or press a or b to
display Glass Scan Size.
If you press Fax Start, the
machine starts scanning the first
page.
d Press Glass Scan Size.
When the Touchscreen displays
Next Page?, do one of the
following:
e Press A4or Legal/Folio .
f Press OK.
• To send a single page, press No.
The machine starts sending the
document.
g Press
.
1
MFC-L8850CDW and MFC-L9550CDW
• To send more than one page,
press Yesand place the next
page on the scanner glass. Press
OK. The machine starts scanning
the page. (Repeat this step for
each additional page.)
Canceling a fax in process
4
Press
to cancel the fax. If you press
while the machine is dialing or sending, the
Touchscreen will display Cancel Job?.
Stop faxing
4
Press Yesto cancel the fax.
To stop faxing, press
.
42
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Sending a fax
Transmission Verification
Report
i Press
.
4
NOTE
• If you choose On+Imageor Off+Image,
the image will not appear on the
Transmission Verification Report if Real
Time Transmission is set to On.
You can use the Transmission Verification
Report as proof that you sent a fax. This
report lists the receiving party’s name or fax
number, the time and date of transmission,
duration of transmission, number of pages
sent, and whether or not the transmission
was successful.
• If the transmission is successful, OKwill
appear next to RESULTon the
Transmission Verification Report.
If the transmission is not successful,
NGwill appear next to RESULT.
4
There are several settings available for the
Transmission Verification Report:
On: Prints a report after every fax you
send.
On+Image: Prints a report after every fax
you send. A portion of the fax’s first page
appears on the report.
Off: Prints a report if your fax is
unsuccessful due to a transmission error.
Offis the factory setting.
Off+Image: Prints a report if your fax is
unsuccessful due to a transmission error.
A portion of the fax’s first page appears on
the report.
No Report: Does not print a report at all.
a Press
.
b Press All Settings.
c Swipe up or down, or press a or b to
display Fax.
d Press Fax.
e Swipe up or down, or press a or b to
display Report Setting.
f Press Report Setting.
g Press Transmission.
h Press On, On+Image, Off,
Off+Imageor No Report.
43
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Receiving a fax
5
5
Receive modes
5
NOTE
You can use four sizes of paper for printing faxes: Letter, A4, Legal or Folio.
Choose the correct Receive Mode
5
The correct Receive Mode is determined by the external devices and telephone subscriber services
(Voice Mail, Distinctive Ring, etc.) you will be using on the same line as the Brother machine.
Will you be using a Distinctive Ring number for receiving faxes?
Brother uses the term "Distinctive Ring" but different telephone companies may have other names for this
service such as Custom Ringing, RingMaster, Personalized Ring, Teen Ring, Ident-A-Ring, Ident-A-Call,
Data Ident-A-Call, Smart Ring and SimpleBiz Fax & Alternate Number Ringing (see Distinctive Ring
on page 55 for instructions on setting up your machine using this feature).
Will you be using Voice Mail on the same telephone line as your Brother machine?
If you have Voice Mail on the same telephone line as your Brother machine, there is a strong possibility
that Voice Mail and the Brother machine will conflict with each other when receiving incoming calls
Will you be using a Telephone Answering Device on the same telephone line as your Brother
machine?
Your external telephone answering device (TAD) will automatically answer every call. Voice messages are
stored on the external TAD and fax messages are printed. Choose External TADas your receive mode
Will you be using your Brother machine on a dedicated fax line?
Your machine automatically answers every call as a fax. Choose Faxas your receive mode (see Fax Only
Will you be using your Brother machine on the same line as your telephone?
Do you want to receive voice calls and faxes automatically?
The Fax/Telreceive mode is used when sharing the Brother machine and your telephone on the
Important Note: You can not receive voice messages on either Voice Mail or an answering
machine if you choose the Fax/Telmode.
Do you expect to receive very few faxes?
Choose Manualas your receive mode. You control the telephone line and must answer every call
44
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Receiving a fax
To set the receive mode follow the instructions below:
a Press
.
b Press All Settings.
c Swipe up or down, or press a or b to display Fax.
d Press Fax.
e Swipe up or down, or press a or b to display Setup Receive.
f Press Setup Receive.
5
g Swipe up or down, or press a or b to display Receive Mode.
h Press Receive Mode.
NOTE
If you cannot change the Receive Mode, make sure the Distinctive Ring feature is set to Off
i Press Fax, Fax/Tel, External TADor Manual.
j Press
.
45
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Chapter 5
External TAD
5
Using receive modes
5
External TADmode lets an external
answering device manage your incoming
calls. Incoming calls will be handled in the
following ways:
Some receive modes answer automatically
(Faxand Fax/Tel). You may want to
change the Ring Delay before using these
Faxes will be automatically received.
Fax Only
5
Voice callers can record a message on the
external TAD.
Faxmode will automatically answer every
call as a fax.
(For more information, see Connecting an
Fax/Tel
5
Fax/Telmode helps you manage incoming
calls, by recognizing whether they are fax or
voice calls and handling them in one of the
following ways:
Faxes will be automatically received.
Voice calls will start the F/T ring to tell you
to pick up the line. The F/T ring is a fast
pseudo/double-ring made by your
machine.
(Also see F/T Ring Time (Fax/Tel mode only)
Manual
5
Manualmode turns off all automatic
answering functions unless you are using the
Distinctive Ring Receive feature.
To receive a fax in Manual mode lift the
handset of the external telephone or press
(Fax) and then press Hook. When you
hear fax tones (short repeating beeps), press
Fax Start, and then press Receiveto
receive a fax. You can also use the Easy
Receive feature to receive faxes by lifting a
handset on the same line as the machine.
46
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Receiving a fax
F/T Ring Time
(Fax/Tel mode only)
Receive Mode settings
5
5
Ring Delay
5
When somebody calls your machine, you and
your caller will hear the normal telephone ring
sound. The number of rings is set by the Ring
Delay setting.
The Ring Delay setting sets the number of
times the machine rings before it answers in
Faxand Fax/Telmodes.
If the call is a fax, then your machine will
receive it; however, if it is a voice call the
machine will sound the F/T ring
(pseudo/double-ring) for the time you set in
the F/T Ring Time setting. If you hear the F/T
If you have external or extension telephones
on the same line as the machine, keep the
Ring Delay setting of 4 (see Using external
ring it means that a voice caller is on the line.
5
Because the F/T ring is made by the machine,
extension and external telephones will not
ring; however, you can still answer the call on
any telephone (for more information,
a Press
.
b Press All Settings.
c Swipe up or down, or press a or b to
display Fax.
a Press
.
d Press Fax.
b Press All Settings.
e Swipe up or down, or press a or b to
display Setup Receive.
c Swipe up or down, or press a or b to
display Fax.
f Press Setup Receive.
d Press Fax.
g Swipe up or down, or press a or b to
display Ring Delay.
e Swipe up or down, or press a or b to
display Setup Receive.
h Press Ring Delay.
f Press Setup Receive.
i Press 0, 1, 2, 3or 4for how many times
you want the line to ring before the
machine answers.
g Swipe up or down, or press a or b to
display F/T Ring Time.
j Press
.
h Press F/T Ring Time.
NOTE
i Press how long the machine will ring to
alert you that you have a voice call (20,
30, 40 or 70 seconds).
If you choose 0, the machine will answer
immediately and the line will not ring at all.
j Press
.
NOTE
Even if the caller hangs up during the
pseudo/double-ringing, the machine will
continue to ring for the set time.
47
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Chapter 5
i Press On(or Off).
j Press
Easy Receive
5
.
If Easy Receive is On:
5
The machine can receive a fax automatically,
even if you answer the call. When you see
Receivingon the Touchscreen or hear a
click on the phone line through the handset
you are using, just replace the handset. Your
machine will do the rest.
If Easy Receive is Off:
5
If you are at the machine and answer a fax
call first by lifting the external handset, then
press Fax Start, and then press Receive
to receive the Fax.
If you answered at an extension telephone
NOTE
• If this feature is set to On, but your
machine does not connect a fax call when
you lift an extension telephone handset,
press the fax receive code l51.
• If you send faxes from a computer on the
same telephone line and the machine
intercepts them, set Easy Receive to Off.
a Press
.
b Press All Settings.
c Swipe up or down, or press a or b to
display Fax.
d Press Fax.
e Swipe up or down, or press a or b to
display Setup Receive.
f Press Setup Receive.
g Swipe up or down, or press a or b to
display Easy Receive.
h Press Easy Receive.
48
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Receiving a fax
Using Fax Preview
5
Fax Preview
(Black and White only)
When you receive a fax, you will see a pop-up
message on the Touchscreen. (For example:
New Fax(es):01[View])
5
How to preview a received fax
5
a Press View.
The Touchscreen displays the fax list.
You can view received faxes on the
NOTE
Touchscreen by pressing
(Fax) and
• Although printed faxes show the received
date and time when Fax Receive Stamp is
turned on, the Fax Preview screen will not
display the received date and time.
then (Received Faxes). When the
machine is in Ready mode, a pop-up
message will appear on the Touchscreen to
alert you of new faxes.
5
• The fax list includes the old faxes and the
new fax. The new fax is indicated by a
blue mark next to the fax.
Setting Fax Preview
5
• To see a fax that has already been
previewed, press Faxand Received
Faxes.
a Press
b Press
.
b Swipe up or down, or press a or b to
display the fax number of the fax you
want.
(Fax Preview).
c Press On(or Off).
d Press Yes.
c Press the fax you want.
NOTE
e The Touchscreen will tell you that any
future faxes will not be printed as you
receive them.
• If your fax is large there may be a delay
before it is displayed.
Press Yes.
• The Touchscreen displays the current
page number and total pages of the fax
message. When your fax message is over
99 pages the total number of pages will be
shown as “XX.”
f Press
.
NOTE
When Fax Preview is turned on, a backup
copy of received faxes will not be printed
for Fax Forwarding and PC-FAX
Receiving operations, even if you set
Backup Print to On.
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Chapter 5
Press the Touchscreen or Touchpanel
to perform the following operations.
f When the Touchscreen displays
Delete all pages?, do one of the
following:
Description
Press Yesto delete all pages of the
fax you have printed.
Enlarge the fax.
Press Noto save the fax you have
Reduce the fax.
printed.
Scroll vertically.
or
or
g Press
.
Scroll horizontally.
Rotate the fax clockwise.
How to print or delete all faxes in the
list
5
Delete the fax.
Press Yesto confirm.
Go back to the previous page.
a Press
(Fax).
Go to the next page.
Go back to the fax list.
Print the fax.
b Press Received Faxes.
c Press Print/Delete.
d Do one of the following:
Start
Press Print All:New Fax(es)to
print all faxes you have not yet
viewed.
d Press
.
How to print a fax
5
Press Print All(Old Faxes)to
print all faxes you have viewed.
a Press
(Fax).
Press Delete All:New Fax(es)
to delete all faxes you have not yet
viewed.
b Press Received Faxes.
c Press the fax you want.
Press Yesto confirm.
Press Delete All(Old Faxes)to
d Press Startto confirm the fax to print.
delete all faxes you have viewed.
Press Yesto confirm.
e Do one of the following:
Press Print All Pagesto print all
e Press
.
pages.
Press Print Displayed Onlyto
print the displayed page only.
Press Print From Displayedto
print from the displayed page to the
last page.
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Receiving a fax
Turning off Fax Preview
5
a Press
.
b Press
(Fax Preview).
c Press Off.
d Press Yesto confirm.
e If there are faxes stored in the memory,
do one of the following:
5
If you do not want to print the stored
faxes, press Continue.
Press Yesto confirm. Your faxes will
be deleted.
To print all the stored faxes, press
Print All Faxes Before
Delete.
If you do not want to turn off Fax
Preview, press Cancel.
f Press
.
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Using PC-FAX
6
6
If you choose Backup Print On, the machine
will also print the fax.
How to use PC-FAX
6
a Press
.
PC-FAX Receive
(Windows® only)
6
b Press All Settings.
If you turn on the PC-FAX Receive feature
your MFC will store received faxes in memory
and send them to your computer
automatically. You can then use your
computer to view and store these faxes.
c Swipe up or down, or press a or b to
display Fax.
d Press Fax.
e Swipe up or down, or press a or b to
display Setup Receive.
Even if you turn off your computer (at night or
on the weekend, for example), your MFC will
receive and store your faxes in its memory.
The number of received faxes that are stored
in the memory will appear on the
f Press Setup Receive.
g Swipe up or down, or press a or b to
display PC Fax Receive.
Touchscreen.
When you start your computer and the PC-
FAX Receiving software runs, your MFC
transfers your faxes to your computer
automatically.
h Press PC Fax Receive.
i Press Onto start the PC-FAX Receiving.
j The Touchscreen displays a reminder to
start the PC-FAX Receiving program on
your computer. If you have started the
PC-FAX Receiving program, press OK.
For more information about how to start
the PC-FAX Receiving program,
see Software and Network User's
Guide.
For PC-FAX Receive to work the PC-FAX
Receiving software must be running on your
computer.
Do one of the following:
®
®
(Windows XP, Windows Vista and
®
Windows 7)
From the
(Start) menu, select All
k Swipe up or down, or press a or b to
display <USB>or your computer name if
the machine is connected to a network.
Press <USB>or your computer name.
Press OK.
Programs > Brother >
Utilities.
Click the drop-down list and select your
model name (if not already selected).
Click PC-FAX Receive in the left
Brother
l Press Backup Print: Onor Backup
Print: Off.
navigation bar, and then click Receive.
®
(Windows 8)
IMPORTANT
If you choose Backup Print: On, the
machine will also print the fax at your
machine so you will have a copy.
Click
(Brother Utilities), and then
click the drop-down list and select your
model name (if not already selected).
Click PC-FAX Receive in the left
navigation bar, and then click Receive.
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Using PC-FAX
PC-FAX Send
6
m Press
.
The Brother PC-FAX feature lets you use
your computer to send a document from an
application as a standard fax. You can send a
file created in any application on your
computer as a PC-FAX. You can even attach
a cover page (for more information,
NOTE
• Before you can set up PC-FAX Receive
you must install the MFL-Pro Suite
software on your computer. Make sure
your computer is connected and turned on
(see Software and Network User's Guide).
see Software and Network User's Guide).
• If your machine has an error and is unable
to print faxes from memory, you can use
this setting to transfer your faxes to a
computer (see Transferring your faxes or
How to send a PC-FAX:
6
Contact your application vendor if you need
more support.
• PC-FAX Receive is not available for Mac
OS.
a From your application select File, and
then Print.
6
The Print dialog box will be displayed.
(The steps may vary depending on your
application.)
b Select Brother PC-FAX v.3.
c Click OK.
The Brother PC-FAX user interface will
be displayed.
d Enter the recipient’s fax number using
your computer keyboard or by clicking
the numeric keypad of the Brother
PC-FAX user interface. You can also
select a stored number from the
Address Book.
e Click
.
f Click Start.
Your document will be sent to the
Brother machine and then faxed to the
recipient.
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Telephone services and external
devices
7
7
Teen Ring, and SimpleBiz Fax & Alternate
Telephone line
services
Number Ringing. This service establishes a
second telephone number on the same line
as your existing telephone number, and each
number has its own ring pattern. Typically,
the original number rings with the standard
ring pattern and is used for receiving voice
calls, and the second number rings with a
different ring pattern and is used for receiving
7
Voice Mail
7
If you have Voice Mail on the same telephone
line as your Brother machine, Voice Mail and
the Brother machine will conflict with each
other when receiving incoming calls.
OR
For example, if your Voice Mail is set to
answer after 4 rings and your Brother
machine is set to answer after 2 rings, then
your Brother machine will answer first. This
will prevent callers from being able to leave a
message in your Voice Mail.
Set your Brother machine’s Receive Mode to
"Manual". Manual Mode requires that you
answer every incoming call if you want to be
able to receive a fax. If the incoming call is a
telephone call, then complete the call as you
normally would. If you hear fax sending tones
you must transfer the call to the Brother
machine (see Using external and extension
and voice calls will go to your Voice Mail. (To
set the machine in MANUAL Mode,
Similarly, if your Brother machine is set to
answer after 4 rings and your Voice Mail is set
to answer after 2 rings, then your Voice Mail
will answer first. This will prevent your Brother
machine from being able to receive an
incoming fax, since Voice Mail cannot
transfer the incoming fax back to the Brother
machine.
To avoid conflicts between your Brother
machine and your Voice Mail service, do one
of the following:
Get the Distinctive Ring service from your
telephone company. Distinctive Ring is a
feature of your Brother machine that allows a
person with one line to receive fax and voice
calls through two different telephone
numbers on that one line. Brother uses the
term ’Distinctive Ring,’ but telephone
companies market the service under a variety
of names, such as Custom Ringing,
Personalized Ring, Smart Ring, RingMaster,
Ident-A-Ring, Ident-A-Call, Data Ident-A-Call,
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Telephone services and external devices
What does Brother’s ‘Distinctive Ring’
do?
Distinctive Ring
7
7
Distinctive Ring is a function of your Brother
machine that allows a person with one line to
receive fax and voice calls through two
different phone numbers on that one line.
Brother uses the term "Distinctive Ring," but
telephone companies market the service
under a variety of names, such as Smart
Ring, Ring Master or Ident-a-Ring. This
service establishes a second telephone
number on the same line as your existing
telephone number, and each number has its
own ring pattern. Typically, the original
number rings with the standard ring pattern
and is used for receiving voice calls, and the
second number rings with a different ring
pattern and is used for receiving faxes.
The Brother machine has a Distinctive Ring
feature that allows you to use your machine to
take full advantage of the telephone
company’s Distinctive Ring service. The new
telephone number on your line can just
receive faxes.
NOTE
You must pay for your telephone
company’s Distinctive Ring service before
you program the machine to work with it.
Do you have Voice Mail?
7
If you have Voice Mail on the telephone line
that you will install your new machine on,
there is a strong possibility that Voice Mail
and the machine will conflict with each other
while receiving incoming calls. However, the
Distinctive Ring feature allows you to use
more than one number on your line, so
both Voice Mail and the machine can work
together without any problems. If each one
has a separate telephone number, neither will
interfere with the other’s operations.
NOTE
7
• You must pay for your telephone
company’s Distinctive Ring service before
you program the machine to work with it.
• Call your telephone company for
availability and rates.
What does your telephone company’s
‘Distinctive Ring’ do?
If you decide to get the Distinctive Ring
service from the telephone company, you
must follow the directions below to register
the new Distinctive Ring pattern they give
you. This is so your machine can recognize
its incoming calls.
7
Your telephone company’s Distinctive Ring
service allows you to have more than one
number on the same telephone line. If you
need more than one telephone number, it
is cheaper than paying for an extra line.
Each telephone number has its own
Distinctive Ring pattern, so you will know
which telephone number is ringing. This is
one way to have a separate telephone
number for your machine.
NOTE
You can change or cancel the Distinctive
Ring pattern at any time. You can switch it
off temporarily, and turn it back on later.
When you get a new fax number, make
sure you reset this feature.
NOTE
Call your telephone company for
availability and rates.
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Chapter 7
Before you choose the ring pattern to
register
Registering the Distinctive Ring
pattern Very important!
7
7
You can only register one Distinctive Ring
pattern with the machine. Some ring patterns
cannot be registered. The ring patterns below
are supported by your Brother machine.
Register the one your telephone company
gives you.
After you set the Distinctive Ring feature to
On, your Distinctive Ring number will receive
faxes automatically. The receive mode is
automatically set to Manualand you cannot
change it to another receive mode while
Distinctive Ring is set to On. This ensures the
Brother machine will only answer the
Distinctive Ring number and not interfere
when your main telephone number is called.
Ring
Rings
Pattern
When Distinctive Ring is on, the Touchscreen
displays D/Ras the Receive Mode.
1
short-short or
long-long
2
3
4
short-long-short
short-short-long
a Press
.
b Press All Settings.
very long
(normal pattern)
c Swipe up or down, or press a or b to
display Fax.
NOTE
d Press Fax.
• Ring Pattern #1 is often called Short-Short
and is the most commonly used.
e Swipe up or down, or press a or b to
display Miscellaneous.
• If the ring pattern you received is not on
this chart, call your telephone company
and ask for one that is shown.
f Press Miscellaneous.
g Press Distinctive.
h Do one of the following:
The machine will only answer calls to its
registered number.
The first two rings are silent on the
machine. This is because the fax must
<<listen>> to the ring pattern (to compare
it to the pattern that was ‘registered’).
(Other telephones on the same line will
ring.)
If you have not registered the
Distinctive Ring, press
Distinctive, and then press On.
If you have already registered the
Distinctive Ring, and want to change
If you program the machine correctly, it
will recognize the registered ring pattern of
the ‘fax number’ within 2 ring patterns and
then answer with a fax tone. When the
‘voice number’ is called, the machine will
not answer.
i Press Ring Pattern.
j Press the stored ring pattern you want.
Press OK.
(You will hear each pattern as you press
the four buttons. Make sure you choose
the pattern that the telephone company
gave you.)
k Press
.
Distinctive Ring is now set to On.
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Telephone services and external devices
Turning off Distinctive Ring
7
Connecting an external
TAD (telephone
a Press
.
answering device)
7
b Press All Settings.
You can connect an external Telephone
Answering Device (TAD) to the same line as
your machine. When the TAD answers a call,
your machine will “listen” for the CNG (fax
calling) tones sent by a sending fax machine.
If it hears them it will take over the call and
receive the fax. If it does not hear them, it will
let your TAD take a voice message and the
Touchscreen will display Telephone.
c Swipe up or down, or press a or b to
display Fax.
d Press Fax.
e Swipe up or down, or press a or b to
display Miscellaneous.
f Press Miscellaneous.
g Press Distinctive.
h Press Distinctive.
i Press Off.
The external TAD must answer within four
rings (we recommend you set it to two rings).
This is because your machine cannot hear
the CNG tones until the external TAD has
picked up the call. The sending machine will
send CNG tones for only eight to ten seconds
longer. We do not recommend using the toll
saver feature on your external TAD if it needs
more than four rings to activate it.
7
j Press
.
NOTE
Unless you are using Distinctive Ring, the
TAD must be connected to the EXT. jack of
the machine.
If you do not want to receive faxes on your
Distinctive Ring number, you can turn off
Distinctive Ring. The machine will stay in
Manualreceive mode so you must set the
Receive Mode again (see Choose the
If you subscribe to your telephone
company’s Distinctive Ring service:
You may connect an external TAD to a
separate wall jack only if you subscribe to
your telephone company’s Distinctive
Ring service, have registered the
Distinctive Ring pattern on your machine,
and use that number as a fax number. The
recommended setting is at least four rings
on the external TAD when you have the
telephone company’s Distinctive Ring
service. You cannot use the Toll Saver
setting.
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Chapter 7
If You Do Not Subscribe to the
Connections
7
Distinctive Ring Service:
The external TAD must be plugged into the
back of the machine, into the jack labeled
EXT. Your machine cannot work correctly if
you plug the TAD into a wall jack (unless you
are using Distinctive Ring).
You must plug your TAD into the EXT.
jack of your machine. If your TAD is
plugged into a wall jack, both your
machine and the TAD will try to control the
telephone line. (See the illustration
below.)
a Plug the telephone line cord from the
telephone wall jack into the back of the
machine, in the jack labeled LINE.
Before you connect an external TAD
(telephone answering device), remove the
protective cap (2) from the EXT. jack on
the machine.
b Plug the telephone line cord from your
external TAD into the back of the
machine, in the jack labeled EXT. (Make
sure this cord is connected to the TAD at
the TAD’s telephone line jack, and not
its handset jack.)
1
1
c Set your external TAD to four rings or
less. (The machine’s Ring Delay setting
does not apply.)
d Record the outgoing message on your
2
external TAD.
e Set the TAD to answer calls.
1
TAD
2
Protective Cap
f Set the Receive Mode on your machine
NOTE
If you have problems receiving faxes,
reduce the Ring Delay setting on your
external TAD.
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Telephone services and external devices
Recording an outgoing
message (OGM)
External and extension
telephones
7
7
a Record 5 seconds of silence at the
Connecting an external or
extension telephone
beginning of your message. This allows
your machine time to listen for fax tones.
7
b Limit your speaking to 20 seconds.
You can connect a separate telephone
directly to your machine as shown in the
diagram below.
c End your 20-second message by giving
your Fax Receive Code for people
sending manual faxes. For example:
“After the beep, leave a message or
press l51 and Start to send a fax.”
Connect the telephone line cord to the jack
labeled EXT.
Before you connect an external telephone,
remove the protective cap (3) from the EXT.
jack on the machine.
NOTE
We recommend beginning your OGM with
an initial 5 second silence because the
machine cannot hear fax tones over a loud
voice. You may try leaving out this pause,
but if your machine has trouble receiving
faxes, then you should re-record the OGM
to include it.
7
1
2
Multi-line connections (PBX)
7
3
We suggest you ask the company who
installed your PBX to connect your machine.
If you have a multi line system we suggest
you ask the installer to connect the unit to the
last line on the system. This prevents the
machine being activated each time the
system receives telephone calls. If all
incoming calls will be answered by a
1
2
3
Extension telephone
External telephone
Protective Cap
switchboard operator we recommend that
you set the Receive Mode to Manual.
We cannot guarantee that your machine will
operate correctly under all circumstances
when connected to a PBX. Any difficulties
with sending or receiving faxes should be
reported first to the company who handles
your PBX.
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Chapter 7
Using external and extension
telephones
Using a non-Brother cordless
external handset
7
7
If your non-Brother cordless telephone is
connected to the EXT. jack of the
Using extension telephones
7
the cordless handset elsewhere, it is easier to
answer calls during the Ring Delay.
If you answer a fax call at an extension
telephone, you can make your machine
receive the fax by pressing the Fax Receive
Code l51.
If you let the machine answer first, you must
go to the machine so you can press Pickup
to transfer the call to the cordless handset.
If the machine answers a voice call and
pseudo/double-rings for you to take over, you
can take the call at an extension telephone by
pressing the Telephone Answer Code #51
Using an external telephone
(Connected to the EXT. jack of the
machine)
7
If you answer a fax call at the external
telephone connected to the EXT. jack of the
machine, you can make the machine receive
the fax by pressing Fax Startand choosing
Receive.
If the machine answers a voice call and
pseudo/double-rings for you to take over, you
can take the call at the external telephone by
pressing Pickup.
If you answer a call and no one is on
the line:
7
You should assume that you’re receiving a
manual fax.
Press l51 and wait for the chirp or until the
Touchscreen displays Receiving, and then
hang up.
NOTE
You can also use the Easy Receive
feature to make your machine
automatically take the call (see Easy
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Telephone services and external devices
Changing the Remote Codes
7
Using Remote Codes
7
The preset Fax Receive Code is l51. The
preset Telephone Answer Code is #51. If you
are always disconnected when accessing
your External TAD, try changing the
three-digit remote codes, for example ###
and 999.
Fax Receive Code
7
If you answer a fax call on an extension
telephone, you can tell your machine to
receive it by pressing the Fax
ReceiveCode l51. Wait for the chirping
sounds then replace the handset (see Easy
a Press
.
If you answer a fax call at the external
telephone, you can make the machine
receive the fax by pressing Fax Startand
then pressing Receive.
b Press All Settings.
c Swipe up or down, or press a or b to
display Fax.
d Press Fax.
Telephone Answer Code
7
e Swipe up or down, or press a or b to
display Setup Receive.
If you receive a voice call and the machine is
in F/T mode, it will start to sound the F/T ring
(pseudo/double-ring) after the initial ring
delay. If you pick up the call on an extension
telephone you can turn the F/T ring off by
pressing #51 (make sure you press this
between the rings).
7
f Press Setup Receive.
g Swipe up or down, or press a or b to
display Remote Codes.
h Press Remote Codes.
i Do one of the following:
If the machine answers a voice call and
pseudo/double-rings for you to take over, you
can take the call at the external telephone by
pressing Pickup.
If you want to change the
Fax Receive Code, press Fax
Receive Code. Enter the new
code, and then press OK.
If you want to change the
Telephone Answer Code, pressTel
Answer. Enter the new code, and
then press OK.
If you do not want to change the
If you want to turn the Remote Codes
Off(or On), press Remote Codes.
Press Off(or On).
j Press
.
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Dialing and storing numbers
8
8
d Do one of the following:
How to dial
8
Swipe up or down, or press a or b to
display the number you want.
You can dial in any of the following ways.
Press
, and then enter the first
Manual dialing
8
letter of the name and press OK.
e Press the number or the name you want.
f To send a fax, press Apply.
a Load your document.
b Do one of the following:
When Fax Preview is set to Off,
g Press Fax Start.
The machine scans and sends the fax.
press
(Fax).
LDAP search
8
When Fax Preview is set to On, press
(Fax) and Sending
Fax(es).
If the machine is connected to your LDAP server,
you can search for information such as fax
numbers and E-mail addresses from your server.
(See Software and Network User's Guide)
c Press all digits of the fax number.
Fax redial
8
If you are sending a fax automatically and the
line is busy, the machine will automatically
redial one time after five minutes.
The automatic redial only works when you set
Auto Redialto On. The default setting is On
.
If you are sending a fax manually and the line is
busy, press Hookand then Redial, wait for the
other fax machine to answer, and then press
Fax Startto try again. If you want to make a
second call to the last number dialed, you can
d Press Fax Start.
save time by pressing Redialand Fax Start
.
Dialing from the Address Book
a Load your document.
8
Redialonly works if you dialed from the
machine.
b Press
(Fax).
c Press Address Book.
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Dialing and storing numbers
Storing numbers
8
NOTE
If you downloaded Internet Fax:
You can set up your machine to do the
following types of easy dialing: Address Book
and Groups for broadcasting faxes. When
you dial an Address Book number, the
Touchscreen displays the number.
If you want to store an E-mail address to
use with Internet Fax or Scan to E-mail
server, press
and enter the E-mail
and press OK.
NOTE
If you lose electrical power, the Address
Book numbers that are in the memory will
not be lost.
i Press OK.
j Do one of the following:
To store another Address Book
Storing a pause
8
To finish storing numbers, press
.
Press Pauseto insert a 3.5-second pause
between numbers. You can press Pauseas
many times as needed to increase the length
of the pause.
Storing Address Book
numbers
8
8
You can store up to 300 addresses with a
name.
a Press
(Fax).
b Press Address Book.
c Press Edit.
d Press Add New Address.
e Press Name.
f Enter the name using the keyboard on
the machine's Touchscreen (up to 15
characters). (To help you enter letters,
Press OK.
g Press Address.
h Enter the fax or telephone number using
the keyboard on the machine's
Touchscreen (up to 20 digits).
Press OK.
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Chapter 8
g Do the following:
To change the name, press Name.
Changing Address Book
names or numbers
8
Enter the new name (up to 15
characters) using the keyboard on
the machine's Touchscreen. (To help
you enter letters, see Entering text
You can change or delete an Address Book
name or number that has already been
stored.
If the stored number has a scheduled job,
such as a delayed fax or a fax forwarding
number, it will be dimmed on the
Touchscreen. You cannot select the number
to make changes or to delete it unless you
first cancel the scheduled job (see Advanced
User's Guide).
Press OK.
To change the fax or telephone
number, press Address. Enter the
new fax or telephone number (up to
20 digits) using the keyboard on the
machine's Touchscreen.
Press OK.
a Press
(Fax).
NOTE
How to change the stored name or
number:
b Press Address Book.
c Press Edit.
To change a character, press d or c to
position the cursor to highlight the
d Do one of the following:
incorrect character, and then press
Enter the new character or number.
.
Press Changeto edit the names or
Press Deleteto display Delete.
Delete numbers by pressing them to
display a red check mark.
h Press OKto finish.
To change another Address Book
Press OK.
i Press
.
e Swipe up or down, or press a or b to
display the number you want.
f Press the number you want.
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Making copies
9
9
Stop copying
9
How to copy
9
The following steps explain the basic copy
operation.
To stop copying, press
.
Copy preset settings
9
a Do one of the following to load your
document:
You can copy with a variety of settings that
are already set up for you in the machine
simply by pressing them.
Place the document face up in the
ADF (see Using the automatic
The following preset settings are available.
Load your document face down on
the scanner glass (see Using the
Receipt
Normal
2in1(ID)
2in1
b Press the Copybutton on the
Touchscreen.
2-sided(12)
2-sided(22)
(MFC-L8850CDW and MFC-L9550CDW)
Paper Save
9
a Load your document.
The Touchscreen displays:
b Press
(Copy).
1
c Swipe left or right to display Receipt,
Normal, 2in1(ID), 2in1,
2-sided(12), 2-sided(22)or
Paper Save, and press the preset you
want.
d Enter the number of copies you want.
e Do one of the following:
1
No. of Copies
To change more settings, go to
You can enter the number of copies
by using the dial pad.
If you have finished changing
c For multiple copies, enter the two-digit
number (up to 99).
f Press Options.
d Press Color Startor Black Start.
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Chapter 9
g Swipe up or down, or press a or b to
display the available settings, and then
press the setting you want.
Copy Settings and Options
9
You can change the following copy settings.
(Basic User's Guide)
h Swipe up or down, or press a or b to
display the available options, and then
press your new option. Repeat steps g
For details about changing the following
Tray Setting(Paper Size and Type)
Tray Use: Copy
NOTE
If you want to save the settings as a
Shortcut, press Save as Shortcut.
Press Copyand then press Options. Swipe
up or down, or press a or b to scroll through
the copy settings. When the setting you want
is displayed, press it and choose your option.
When you have finished changing the
options, press OK.
i Press OK.
j Press Color Startor Black Start.
(Advanced User's Guide)
For more information about changing the
following settings, see Advanced User's
Guide:
Quality
Enlarge/Reduce
2-sided Copy
Tray Use
Density
Contrast
Stack/Sort
Page Layout
2in1(ID)
Color Adjust
2-sided Copy Page Layout
(MFC-L8850CDW and MFC-L9550CDW)
Remove Background Color
Save as Shortcut
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Printing from a USB flash drive
or digital camera supporting
mass storage
10
10
With the Direct Print feature, you do not need
a computer for printing. You can print by just
plugging your USB flash drive into the
machine’s USB direct interface. You can also
connect and print directly from a camera set
to USB mass storage mode.
Creating a PRN file for
direct printing
10
NOTE
The screens in this section may vary
depending on your application and
operating system.
You can use a USB flash drive that has the
following specifications:
USB Class
USB Mass Storage Class
a From the menu bar of an application,
click File, then Print.
USB Mass Storage SCSI or SFF-8070i
Sub Class
b ChooseBrotherMFC-XXXXPrinter (1)
and check the Print to file box (2).
Click Print.
Transfer protocol
Bulk transfer Only
FAT12/FAT16/FAT32
Format
Sector size
Encryption
Max. 4096 Byte
Encrypted devices are
not supported.
1
2
1
NTFS format is not supported.
NOTE
• Some USB flash drives may not work with
the machine.
10
• If your camera is in PictBridge mode, you
cannot print from it. See the
documentation supplied with your camera
to switch from PictBridge mode to mass
storage mode.
c Choose the folder you want to save the
file to and enter the file name if
prompted.
If you are prompted for a file name only,
you can also specify the folder you want
to save the file in by entering the
directory name. For example:
C:\Temp\FileName.prn
If a USB flash drive is connected to your
computer, you can save the file directly
to the USB flash drive.
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Chapter 10
a Connect your USB flash drive or digital
camera to the USB direct interface (1)
on the front of the machine.
Printing directly from
the USB flash drive or
digital camera
supporting mass
storage
The Touchscreen will automatically
display the USB menu to confirm the
USB flash drive or digital camera is
correctly connected.
10
NOTE
• Make sure your digital camera is turned
on.
• Your digital camera must be switched
from PictBridge mode to mass storage
mode.
1
1
NOTE
• If an error occurs, the USB menu will not
appear on the Touchscreen.
• When the machine is in Deep Sleep mode,
the Touchscreen does not display any
information even if you connect a USB flash
drive to the USB direct interface. Press the
Touchscreen to wake up the machine.
• To prevent damage to your machine, DO
NOT connect any device other than a
digital camera or USB flash drive to the
USB direct interface.
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Printing from a USB flash drive or digital camera supporting mass storage
b Press Direct Print.
f Press the option you want.
NOTE
NOTE
If your machine has been set to Secure
• You can choose the following settings:
Function Lock On, you may not be able to
access Direct Print (see Advanced User's
Guide).
Paper Type
Paper Size
Multiple Page
Orientation
2-sided
c Swipe up or down, or press a or b to
choose the folder name and file name
you want.
If you have selected the folder name,
swipe up or down, or press a or b to
choose the file name you want.
Collate
Tray Use
Print Quality
PDF Option
NOTE
If you want to print an index of the files,
press Index Printon the Touchscreen.
Press Color Startor Black Startto
start printing.
• Depending on the file type, some of these
settings may not appear.
g Do one of the following:
d Do one of the following:
To change another setting, repeat
Press Print Settingsif you want
If you do not want to change other
If you do not want to change the
h Enter the number of copies you want
10
using the touchpanel.
e Swipe up or down, or press a or b to
display the setting you want.
i Press Color Startor Black
Startto start printing.
IMPORTANT
DO NOT remove the USB flash drive or
digital camera from the USB direct
interface until the machine has finished
printing.
j Press
.
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Chapter 10
Changing the default settings
for direct print
10
You can change the default settings for Direct
Print.
a Connect your USB flash drive or digital
camera to the USB direct interface on
the front of the machine.
b Press Direct Print.
c Press DefaultSettings.
d Swipe up or down, or press a or b to
display the setting you want.
Press the setting.
e Press the new option you want.
you want to change.
g Press OK.
h Press
.
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How to print from a computer
11
11
Printing a document
11
The machine can receive a document from
your computer and print it. To print from a
computer, you must install the printer driver.
(For more information about printer driver
settings, see Software and Network User's
Guide)
a Install the Brother printer driver from the
CD-ROM or Brother Solutions Center at
(see Quick Setup Guide).
b From your application, choose the Print
command.
c Choose the name of your machine in the
Print dialog box and click Properties
(or Preferences, depending on the
application you are using).
d Choose the settings you want to change
in the Properties dialog box, and then
click OK.
Paper Size
Orientation
Copies
11
Media Type
Print Quality
Color / Mono
Document Type
Multiple Page
2-sided / Booklet
Paper Source
e Click Print to begin printing.
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How to scan to a computer
12
12
Before scanning
12
To use the machine as a scanner, install a scanner driver. If the machine is on a network,
configure it with a TCP/IP address.
Install the scanner drivers from the CD-ROM or Brother Solutions Center at
http://solutions.brother.com/, (see Quick Setup Guide).
Configure the machine with a TCP/IP address if network scanning does not work
(see Software and Network User's Guide).
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How to scan to a computer
Scanning a document as a PDF file using
ControlCenter4 (Windows )
®
12
(For Macintosh, see Software and Network User's Guide.)
NOTE
The screens on your computer may vary depending on your model.
ControlCenter4 is a software utility that lets you quickly and easily access the applications you use
most often. Using ControlCenter4 eliminates the need to manually launch specific applications.
b Follow the instructions for the operating system you are using.
®
®
®
(Windows XP, Windows Vista and Windows 7)
Open ControlCenter4 by clicking (Start) > All Programs > Brother >
Brother
Utilities. Click the drop-down list and select your model name (if not already selected).
Click SCAN in the left navigation bar, and then click ControlCenter4.The ControlCenter4
application will open.
®
(Windows 8)
Click
(Brother Utilities), and then click the drop-down list and select your model
name (if not already selected). Click SCAN in the left navigation bar, and then click
ControlCenter4. The ControlCenter4 application will open.
c If the ControlCenter4 Mode screen appears, choose the Advanced Mode and then click OK.
12
d Make sure the machine you want to use is selected from the Model drop-down list.
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Chapter 12
e Click File.
f Press Scan.
The machine starts the scanning process. The folder where the scanned data is saved will
open automatically.
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How to scan to a computer
How to scan a document as a PDF file using the
Touchscreen
12
b Press Scan.
c Swipe left or right to display to File.
will be displayed in the center of the Touchscreen highlighted in blue.
d Press OK.
When the machine is connected to a network, press the computer name.
Do one of the following:
e Press Options. Scan Settingswill change to Set at Device.
f Choose the settings for 2-sided Scan , Scan Type, Resolution, File Type, Scan
Sizeand Remove Background Coloras needed.
g Press OK.
h Press Start.
The machine starts the scanning process.
12
1
MFC-L8850CDW and MFC-L9550CDW
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Chapter 12
NOTE
The following scan modes are available.
• to USB
®
• to Network(Windows )
• to FTP/SFTP
• to E-mail Server
• to E-mail
• to Image
• to OCR
• to File
• WS Scan (Web Services Scan)
1
Windows® only (Windows Vista® SP2 or later, Windows® 7 and Windows®
(See Software and Network User's Guide.)
8
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Routine maintenance
A
A
Replacing supplies
A
You must replace supplies when the machine indicates that the life of the supply is over. You can
replace the following supplies yourself:
Using non-Brother supplies may affect the print quality, hardware performance, and machine
reliability.
NOTE
• The drum unit and toner cartridge are two separate parts.
• The drum unit and toner cartridge are two separate supplies. Make sure both are installed. If
the toner cartridge is placed in the machine without the drum unit, the message Drum !may
be displayed.
Toner cartridge
Drum unit
Order No. DR-331CL
Order No. TN-331BK , TN-331C , TN-331M ,
TN-331Y , TN-336BK , TN-336C , TN-336M ,
TN-336Y , TN-339BK , TN-339C , TN-339M ,
TN-339Y
1
Available for MFC-L8600CDW and MFC-L8850CDW
2
Available for MFC-L9550CDW
A
Belt unit
Order No. BU-320CL
Waste toner box
Order No. WT-320CL
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Chapter A
The messages in the table appear on the Touchscreen. These messages provide advanced
warnings to replace the supply items before they reach end of life. To avoid any inconvenience,
you may want to buy spare supply items before the machine stops printing.
Touchscreen
messages
Supply to get
ready
Approximate life How to replace
Order No.
Toner Low: X
Toner cartridge
X= BK, C, M, Y
BK= Black
<Black>
TN-331BK ,
TN-331C ,
2,500 pages
4,000 pages
6,000 pages
TN-331M ,
TN-331Y ,
C= Cyan
TN-336BK ,
M= Magenta
Y= Yellow
TN-336C ,
<Cyan, Magenta,
Yellow>
TN-336M ,
TN-336Y ,
1,500 pages
TN-339BK ,
3,500 pages
TN-339C ,
TN-339M ,
6,000 pages
TN-339Y
Drum End Soon
Belt End Soon
Drum unit
Belt unit
DR-331CL
BU-320CL
25,000 pages
50,000 pages
20,000 pages
WT Box End Soon Waste toner box
See page 101.
WT-320CL
50,000 pages
1
2
3
4
5
6
7
8
Letter or A4 size single-sided pages.
Approximate cartridge yield is declared in accordance with ISO/IEC 19798.
1 page per job
Drum life is approximate and may vary by type of use.
Standard toner cartridge
High yield toner cartridge
Super high yield toner cartridge
5 pages per job
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Routine maintenance
You must clean the machine regularly and replace the supply items when the messages in the
table are displayed on the Touchscreen.
Touchscreen
messages
Supply to replace Approximate life
How to replace
Order No.
Replace Toner
Toner cartridge
<Black>
See page 81.
TN-331BK ,
TN-331C ,
The Touchscreen
displays the toner
cartridge color that
you must replace.
2,500 pages
4,000 pages
6,000 pages
TN-331M ,
TN-331Y ,
TN-336BK ,
BK= Black
C= Cyan
TN-336C ,
<Cyan, Magenta,
Yellow>
TN-336M ,
TN-336Y ,
M= Magenta
Y= Yellow
1,500 pages
TN-339BK ,
3,500 pages
TN-339C ,
TN-339M ,
6,000 pages
TN-339Y
Replace Drum
Drum unit
See page 90.
See page 96.
DR-331CL
BU-320CL
25,000 pages
Drum Stop
Drum unit
Belt unit
Replace Belt
50,000 pages
20,000 pages
Replace WT Box Waste toner box
Replace Fuser Fuser unit
See page 101.
WT-320CL
50,000 pages
Contact Brother Customer Service or a
Brother Authorized Service Center to
replace the fuser unit.
100,000 pages
To replace the fuser unit contact Brother
Customer Service at:
1-877-BROTHER (1-877-276-8437) (in USA)
http://www.brother.ca/support (in Canada)
or to locate a Brother Authorized Service
Center, visit
A
Replace PF Kit Paper feeding kit
MP
Contact Brother Customer Service or a
Brother Authorized Service Center to
replace the paper feeding kit.
50,000 pages
Replace PF
Kit1
Paper feeding kit
Paper feeding kit
100,000 pages
To replace the paper feeding kit contact
Brother Customer Service at:
1-877-BROTHER (1-877-276-8437) (in USA)
http://www.brother.ca/support (in Canada)
Replace PF
Kit2
100,000 pages
or to locate a Brother Authorized Service
Center, visit
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Chapter A
Touchscreen
messages
Supply to replace Approximate life
How to replace
Order No.
Replace Laser
Laser unit
Contact Brother Customer Service or a
Brother Authorized Service Center to
replace the laser unit.
100,000 pages
To replace the laser unit contact Brother
Customer Service at:
1-877-BROTHER (1-877-276-8437) (in USA)
http://www.brother.ca/support (in Canada)
or to locate a Brother Authorized Service
Center, visit
1
2
3
4
5
6
7
8
Letter or A4 size single-sided pages.
Approximate cartridge yield is declared in accordance with ISO/IEC 19798.
1 page per job
Drum life is approximate and may vary by type of use.
Standard toner cartridge
High yield toner cartridge
Super high yield toner cartridge
5 pages per job
NOTE
supply items to the Brother collection program. If you choose not to return your used supplies,
discard the used supplies according to local regulations, keeping it separate from domestic
waste. If you have questions, contact your local waste disposal office.
• We recommend placing used supply items on a piece of paper to prevent accidentally spilling
or scattering the material inside.
• If you use paper that is not a direct equivalent for the recommended paper, the life of supply
items and machine parts may be reduced.
• The projected life for each of the toner cartridges is based on ISO/ICE 19798. Frequency of
replacement will vary depending on the print volume, percentage of coverage, types of media
used, and powering on/off the machine.
• Frequency of replacement supplies except toner cartridges will vary depending on the print
volume, types of media used, and powering on/off the machine.
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Routine maintenance
Replacing the toner
cartridges
NOTE
• The indication of remaining toner life will
vary depending on the types of documents
printed and customer’s usage.
A
Order No. TN-331BK , TN-331C ,
• It is a good idea to keep a new toner
cartridge ready for use when you see the
Toner Lowwarning.
TN-331M , TN-331Y , TN-336BK ,
TN-336C , TN-336M , TN-336Y ,
TN-339BK , TN-339C , TN-339M ,
• To ensure high quality printing, we
recommend that you use only Genuine
Brother Brand toner cartridges. When you
want to buy toner cartridges, contact
Brother Customer Service.
TN-339Y
The Standard toner cartridge can print
approximately 2,500 pages (Black) or
approximately 1,500 pages (Cyan,
Magenta, Yellow). The High Yield toner
cartridge can print approximately 4,000
• We recommend that you clean the
machine when you replace the toner
cartridge (see Advanced User's Guide).
pages (Black) or approximately 3,500
pages (Cyan, Magenta, Yellow). The Super
• DO NOT unpack the new toner cartridge
until you are ready to install it.
High Yield toner cartridge can print
approximately 6,000 pages (Black, Cyan,
Magenta, Yellow). Actual page count will vary
depending on your average type of
document.
Toner Low: X
A
If the Touchscreen displays Toner Low: X,
buy a new toner cartridge for the color
indicated on the Touchscreen and have it
ready before you get a Replace Toner
message.
When a toner cartridge is running low, the
Touchscreen displays Toner Low.
The toner cartridges that come supplied with
the machine must be replaced after
approximately 2,500 pages (Black) or
Replace Toner
A
approximately 1,500 pages (Cyan,
When the Touchscreen displays Replace
Tonerthe machine will stop printing until you
replace the toner cartridge.
Magenta, Yellow) for MFC-L8600CDW and
MFC-L8850CDW and approximately 6,000
pages (Black, Cyan, Magenta, Yellow) for
The Touchscreen indicates the toner
cartridge color that you must replace.
(BK=Black, C=Cyan, M=Magenta, Y=Yellow ).
MFC-L9550CDW.
1
Standard toner cartridge
2
A
High yield toner cartridge
A new genuine Brother toner cartridge will
reset the Replace Toner mode.
3
Super high yield toner cartridge
4
Approximate cartridge yield is declared in
accordance with ISO/IEC 19798.
NOTE
For more information about how the toner
cartridge life is calculated, see Important
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Routine maintenance
d Hold the handle of the toner cartridge
and gently push it toward the machine to
unlock it. Then pull it out of the drum
unit. Repeat this for all the toner
cartridges.
WARNING
• DO NOT put a toner cartridge into a fire.
It could explode, resulting in injuries.
• DO NOT use flammable substances,
any type of spray, or an organic
solvent/liquid containing alcohol or
ammonia to clean the inside or outside
of the machine. Doing so could cause a
fire or electrical shock. Instead, use only
a dry, lint-free cloth.
(See Product Safety Guide)
A
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Chapter A
e Clean the corona wire inside the drum
unit by gently sliding the blue tab from
left to right and right to left several times.
IMPORTANT
• Handle the toner cartridge carefully. If
toner scatters on your hands or clothes,
immediately wipe or wash it off with cold
water.
IMPORTANT
Be sure to return the tab to the home
position (1). If you do not, printed pages
may have a vertical stripe.
• To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustrations.
<Toner cartridge>
• We recommend that you place the toner
cartridge on a clean, flat, level, stable
surface with a sheet of disposable paper
or cloth underneath it in case you
1
accidentally spill or scatter toner.
NOTE
• Be sure to seal up the used toner cartridge
tightly in a bag so that toner powder does
not spill out of the cartridge.
index.html for instructions about how to
return your used supply items to the
Brother collection program. If you choose
not to return your used supplies, discard
the used supplies according to local
regulations, keeping it separate from
domestic waste. If you have questions,
call your local waste disposal office.
three remaining corona wires.
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Routine maintenance
g Unpack the new toner cartridge, then
IMPORTANT
pull off the protective cover.
• DO NOT unpack the new toner cartridge
until you are ready to install it. If a toner
cartridge is left unpacked for a long time,
the toner life will be shortened.
• If an unpacked drum unit is placed in
direct sunlight (or room light for long
periods of time), the unit may be
damaged.
• Brother strongly recommends that you DO
NOT refill the toner cartridge provided with
your machine. We also strongly
recommend that you continue to use only
Genuine Brother Brand replacement toner
cartridges. Use or attempted use of
potentially incompatible toner and/or
cartridges in the Brother machine may
cause damage to the machine and/or may
result in unsatisfactory print quality. Our
limited warranty coverage does not apply
to any problem that is caused by the use
of third party toner and/or cartridges. To
protect your investment and obtain
premium performance from the Brother
machine, we strongly recommend the use
of Genuine Brother Supplies.
• Put the new toner cartridge in the drum
unit immediately after you remove its
protective cover. To prevent any
degradation to the print quality, DO NOT
touch the shaded parts shown in the
illustrations.
A
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Chapter A
h Hold the handle of the toner cartridge
and slide the toner cartridge into the
drum unit then gently pull it toward you
until you hear it click into place. Make
sure that you match the toner cartridge
color to the same color label on the drum
unit. Repeat this for all the toner
cartridges.
NOTE
Make sure you installed the toner
cartridge correctly or it may separate from
the drum unit.
i Push the drum unit in until it stops.
TN-BK
BK
BK
BK
TN-C
C
TN-M
M
TN-Y
Y
j Close the front cover of the machine.
NOTE
After replacing a toner cartridge, DO NOT
turn off the machine or open the front
cover until the Touchscreen clears the
Please wait.message and returns to
Ready mode.
BK = Black, C = Cyan,
M = Magenta, Y= Yellow
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Routine maintenance
c Hold the blue handle of the drum unit.
Cleaning the corona wires
A
Pull the drum unit out until it stops.
If you have print quality problems or the
Touchscreen displays Drum !, clean the
corona wires as follows:
a Make sure that the machine is turned
on.
b Press the front cover release button and
pull open the front cover.
A
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Chapter A
d Hold the handle of the toner cartridge
and gently push it toward the machine to
unlock it. Then pull it out of the drum
unit. Repeat this for all the toner
cartridges.
e Clean the corona wire inside the drum
by gently sliding the blue tab from left to
right and right to left several times.
IMPORTANT
Be sure to return the tab to the home
position (1). If you do not, printed pages
may have a vertical stripe.
IMPORTANT
1
• We recommend that you place the toner
cartridge on a piece of disposable paper
or cloth in case you accidentally spill or
scatter toner.
• Handle the toner cartridge carefully. If
toner scatters on your hands or clothes,
immediately wipe or wash it off with cold
water.
remaining corona wires.
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Routine maintenance
g Hold the handle of the toner cartridge
and slide the toner cartridge into the
drum unit then gently pull it toward you
until you hear it click into place. Make
sure that you match the toner cartridge
color to the same color label on the drum
unit. Repeat this for all the toner
cartridges.
h Push the drum unit in until it stops.
TN-BK
BK
BK
BK
TN-C
C
TN-M
M
TN-Y
i Close the front cover of the machine.
Y
A
BK = Black, C = Cyan,
M = Magenta, Y= Yellow
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Chapter A
Drum End Soon
A
Replacing the drum unit
A
The drum unit is nearing the end of its rated
life and will require replacement. We
Order No. DR-331CL
recommend you keep a genuine Brother
drum unit ready for installation. Buy a new
drum unit (DR-331CL) and have it ready
before you get a Replace Drum message.
A new drum unit can print approximately
25,000 Letter or A4 size single-sided pages.
1
Drum life is approximate and may vary by type of
use.
Replace Drum
A
NOTE
• There are many factors that determine the
actual drum life, such as the temperature,
humidity, type of paper, type of toner used
and so on. Under ideal conditions, the
average drum life is estimated at
approximately 25,000 pages. The actual
number of pages that your drum will print
may be significantly less than this
estimate. Because we have no control
over the many factors that determine the
actual drum life, we cannot guarantee a
minimum number of pages that will be
printed by your drum.
The drum unit has exceeded its rated life.
Replace the drum unit with a new one. We
recommend a genuine Brother drum unit be
installed at this time.
After replacement, reset the drum counter by
following the instructions included with the
new drum unit (see Resetting the drum
Drum Stop
A
We cannot guarantee the print quality.
Replace the drum unit with a new one. We
recommend a genuine Brother drum unit be
installed at this time.
• For best performance, use only genuine
Brother toner. The machine should be
used only in a clean, dust-free
After replacement, reset the drum counter by
following the instructions included with the
new drum unit (see Resetting the drum
environment with adequate ventilation.
• Printing with a non-Brother drum unit may
reduce not only the print quality but also
the quality and life of the machine itself.
Warranty coverage does not apply to
problems caused by the use of a non-
Brother drum unit.
Replacing the drum unit
A
IMPORTANT
• While removing the drum unit, handle it
carefully because it may contain toner. If
toner scatters on your hands or clothes,
Drum !
A
The corona wires are coated with paper dust
or toner. Clean the corona wires in the four
drums (see Cleaning the corona wires
wipe or wash it off with cold water at once.
• Every time you replace the drum unit,
clean the inside of the machine
(see Advanced User's Guide).
If you cleaned the corona wires and the Drum !
error was not cleared, then the drum unit is at
the end of its life. Replace the drum unit with a
new set.
• DO NOT unpack the new drum unit until
you are ready to install it. Exposure to
direct sunlight (or room light for long
periods of time) may damage the drum
unit.
a Make sure the machine is turned on.
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Routine maintenance
b Press the front cover release button and
c Hold the blue handle of the drum unit.
pull open the front cover.
Pull the drum unit out until it stops.
A
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Chapter A
d Turn the blue lock lever (1) at the left of
the machine counterclockwise to the
release position. Holding the blue
handles of the drum unit, lift the front of
the drum unit and remove it from the
machine.
IMPORTANT
• We recommend that you place the drum
unit on a clean, flat surface with a piece of
disposable paper underneath it in case
you accidentally spill or scatter toner.
• To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.
1
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Routine maintenance
e Hold the handle of the toner cartridge
and gently push it forward to unlock
it.Then pull it out of the drum unit.
IMPORTANT
• Handle the toner cartridge carefully. If
toner scatters on your hands or clothes,
immediately wipe or wash it off with cold
water.
Repeat this for all the toner cartridges.
• To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustrations.
<Toner cartridge>
WARNING
<Drum unit>
• DO NOT put a toner cartridge into a fire.
It could explode, resulting in injuries.
• DO NOT use flammable substances,
any type of spray, or an organic
solvent/liquid containing alcohol or
ammonia to clean the inside or outside
of the machine. Doing so could cause a
fire or electrical shock. Instead, use only
a dry, lint-free cloth.
(See Product Safety Guide)
A
• We recommend that you place the toner
cartridge on a clean, flat, level, stable
surface with a sheet of disposable paper
or cloth underneath it in case you
accidentally spill or scatter toner.
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Chapter A
g Hold the handle of the toner cartridge
and slide it into the appropriate colored
section of the drum unit until it clicks into
place.
NOTE
• Be sure to seal up the used drum unit
tightly in a bag so that toner powder does
not spill out of the drum unit.
index.html for instructions about how to
return your used supply items to the
Brother collection program. If you choose
not to return your used supplies, discard
the used supplies according to local
regulations, keeping it separate from
domestic waste. If you have questions,
call your local waste disposal office.
f Unpack the new drum unit and remove
the protective cover.
TN-BK
BK
BK
BK
TN-C
C
TN-M
M
TN-Y
Y
BK = Black, C = Cyan,
M = Magenta, Y= Yellow
NOTE
Make sure you install the toner cartridge
correctly or it may separate from the drum
unit.
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Routine maintenance
h Make sure the blue lock lever (1) is in
the release position as shown in the
illustration.
j Turn the blue lock lever (1) clockwise to
the lock position.
1
1
k Push the drum unit in until it stops.
i Gently slide the drum unit into the
machine until it stops at the blue lock
lever.
2
2
A
l Close the front cover of the machine.
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Chapter A
Resetting the drum counter
A
Replacing the belt unit
A
When you replace the drum unit with a new
one, you must reset the drum counter by
completing the following steps.
Order No. BU-320CL
A new belt unit can print approximately
50,000 (5 pages per job) or 20,000 (1 page
per job) Letter or A4 size single-sided
IMPORTANT
Do not reset the drum counter when you
only replace the toner cartridge.
pages.
1
Belt unit life is approximate and may vary by type of
use.
a Press
b Press
to interrupt the error.
.
Belt End Soon
A
If the Touchscreen displays Belt End
Soon, it means the belt unit is near the end of
its life. Buy a new belt unit and have it ready
before you get a Replace Beltmessage.
To replace the belt unit, see Replacing the
c Press All Settings.
d Swipe up or down, or press a or b to
display Machine Info..
e Press Machine Info..
f Press Parts Life.
Replace Belt
A
When the Replace Beltmessage appears
on the Touchscreen, you must replace the
belt unit.
g Press # until the Touchscreen message
changes.
After replacement, reset the belt unit by
following the instructions included with the
new belt unit (see Resetting the belt unit
h Press Drum.
i Press Yes.
IMPORTANT
j Press
.
• DO NOT touch the surface of the belt unit.
If you touch it, it could degrade print
quality.
• Damage caused by incorrect handling of
the belt unit may void your warranty.
Replacing the belt unit
A
a Make sure the machine is turned on.
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Routine maintenance
b Press the front cover release button and
c Hold the blue handle of the drum unit.
pull open the front cover.
Pull the drum unit out until it stops.
A
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Chapter A
d Turn the blue lock lever (1) at the left of
the machine counterclockwise to the
release position. Holding the blue
handles of the drum unit, lift the front of
the drum unit and remove it from the
machine.
IMPORTANT
• We recommend that you place the drum
unit on a clean, flat surface with
disposable paper underneath it in case
you accidentally spill or scatter toner.
• To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.
1
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Routine maintenance
e Hold the blue handle of the belt unit with
both hands and lift the belt unit up, then
pull it out.
f Unpack the new belt unit and install the
new belt unit in the machine. Make sure
the belt unit is level and fits firmly into
place.
IMPORTANT
To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustrations.
A
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Chapter A
g Make sure the blue lock lever (1) is in
the release position as shown in the
illustration.
i Turn the blue lock lever (1) clockwise to
the lock position.
1
1
j Push the drum unit in until it stops.
h Gently slide the drum unit into the
machine until it stops at the blue lock
lever.
2
2
k Close the front cover of the machine.
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Routine maintenance
Resetting the belt unit counter
A
Replacing the waste toner box
A
When you replace a belt unit with a new one,
you must reset the belt unit counter by
completing the following steps:
Order No. WT-320CL
The life of a waste toner box is approximately
50,000 Letter or A4 size single-sided pages.
a Press
b Press
to interrupt the error.
.
1
Waste toner box life is approximate and may vary by
type of use.
WT Box End Soon
A
c Press All Settings.
If the Touchscreen displays WT Box End
Soon, it means the waste toner box is near
the end of its life. Buy a new waste toner box
and have it ready before you get a Replace
WT Boxmessage.
d Swipe up or down, or press a or b to
display Machine Info..
e Press Machine Info..
f Press Parts Life.
Replace WT Box
A
When the Replace WT Boxmessage
appears on the Touchscreen, you must
replace the waste toner box.
g Press # until the Touchscreen message
changes.
h Press Belt Unit.
i Press Yes.
Replacing the waste toner box
A
a Make sure the machine is turned on.
j Press
.
A
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Chapter A
b Press the front cover release button and
c Hold the blue handle of the drum unit.
pull open the front cover.
Pull the drum unit out until it stops.
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Routine maintenance
d Turn the blue lock lever (1) at the left of
the machine counterclockwise to the
release position. Holding the blue
handles of the drum unit, lift the front of
the drum unit and remove it from the
machine.
IMPORTANT
• We recommend that you place the drum
unit on a clean, flat surface with
disposable paper underneath it in case
you accidentally spill or scatter toner.
• To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.
1
A
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Chapter A
e Hold the blue handle of the belt unit with
both hands and lift the belt unit up, then
pull it out.
f Remove the two pieces of orange
packing material and discard them.
IMPORTANT
To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustrations.
NOTE
This step is only necessary when you are
replacing the waste toner box for the first
time, and is not required for the
replacement waste toner box. The orange
packing pieces are installed at the factory
to protect your machine during shipment.
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Routine maintenance
g Hold the blue handle of the waste toner
box and remove the waste toner box
from the machine.
WARNING
• DO NOT put the waste toner box into a
fire. It could explode, resulting in
injuries.
• DO NOT use flammable substances,
any type of spray, or an organic
solvent/liquid containing alcohol or
ammonia to clean the inside or outside
of the machine. Doing so could cause a
fire or electrical shock. Instead, use only
a dry, lint-free cloth.
(See Product Safety Guide)
IMPORTANT
DO NOT reuse the waste toner box.
NOTE
• Be sure to seal up the waste toner box
tightly in an appropriate bag so that toner
powder does not spill out of the waste
toner box.
A
• Discard the used waste toner box
according to local regulations, keeping it
separate from domestic waste. If you have
questions, call your local waste disposal
office.
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Chapter A
h Unpack the new waste toner box and
install the new waste toner box in the
machine using the blue handle. Make
sure the waste toner box is level and fits
firmly into place.
i Slide the belt unit back into the machine.
Make sure the belt unit is level and fits
firmly into place.
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Routine maintenance
j Make sure the blue lock lever (1) is in
the release position as shown in the
illustration.
l Turn the blue lock lever (1) clockwise to
the lock position.
1
1
m Push the drum unit in until it stops.
k Gently slide the drum unit into the
machine until it stops at the blue lock
lever.
2
2
A
n Close the front cover of the machine.
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Chapter A
d In the ADF unit, clean the white bar (1)
and the scanner glass strip (2)
Cleaning the scanner
A
underneath it with a soft lint-free cloth
moistened with water. Read the NOTE
and go to step e
a Press and hold down
to turn off the
machine.
b (MFC-L8850CDW and
1
2
MFC-L9550CDW)
Unfold the ADF document support (1)
and then open the ADF cover (2).
Clean the white bar (3) and the scanner
glass strip (4) underneath it with a soft
lint-free cloth moistened with water.
Close the ADF cover (2) and fold the
ADF document support (1).
2
3
1
4
NOTE
In addition to cleaning the scanner glass
and glass strip with a soft lint-free cloth
moistened with water, run your finger tip
over the glass to see if you can feel
anything on it. If you feel dirt or debris,
clean the glass again concentrating on
that area. You may have to repeat the
cleaning process three or four times. To
test, make a copy after each cleaning.
c Lift the document cover (1).
Clean the white plastic surface (2) and
scanner glass (3) underneath it with a
e Close the document cover.
soft lint-free cloth moistened with water.
f Press
to turn on the machine.
1
2
3
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Troubleshooting
B
B
If you think there is a problem with your machine, check each of the items below first and follow
the troubleshooting tips.
In USA:
model's page to download the other manuals.
You can correct most problems yourself. If you need additional help, the Brother Solutions Center
offers the latest FAQs and troubleshooting tips.
Identifying the problem
B
First, check that:
The machine’s power cord is connected correctly and the machine’s power is on. If the
All of the protective parts have been removed.
Paper is inserted correctly in the paper tray.
The interface cables are securely connected to the machine and the computer, or the wireless
connection is set up on both the machine and your computer.
Touchscreen Messages
If you did not solve the problem with the above checks, identify the problem and go to the page
suggested below.
Paper handling and Printing problems:
B
Telephone and Fax problems:
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Chapter B
Copying problems:
Scanning problems:
Software and Network problems:
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Troubleshooting
Error and maintenance messages
B
As with any sophisticated office product, errors may occur and supplies may be replaced. If this
happens, your machine identifies the error or required routine maintenance and displays the
appropriate message. The most common error and maintenance messages are shown in the
table.
You can correct most errors and perform routine maintenance yourself. If you need more help, the
Brother Solutions Center offers the latest FAQs and troubleshooting tips:
Using non-Brother supplies may affect the print quality, hardware performance, and machine
reliability.
NOTE
The Touchscreen names are as follows.
• Multi-purpose tray: MP Tray
• Standard paper tray: Tray1
• Optional lower tray: Tray2
Error Message
Cause
Action
2-sided Disabled
The back cover of the machine Close the back cover of the machine until it
is not closed completely.
locks into the closed position.
2-sided Disabled
Although the size of paper in
the paper tray matches the
paper size that was selected
from the control panel or printer Black Start.
driver, the machine has
stopped printing when it
encountered an additional,
different size of paper in the
tray.
Make sure the paper tray contains only the size
of paper you select in either the control panel or
printer driver, then press Color Startor
Reload paper,
then press
[Retry].
The paper tray was pulled out Reinstall the paper tray and press Color
before the machine completed Startor Black Start.
printing on both sides of the
paper.
Access Denied
Access Error
Belt End Soon
The function you want to use is Call your administrator to check your Secure
restricted by Secure Function
Lock.
Function Lock Settings.
B
The device was removed from
the USB direct interface while
the data was processing.
Press
. Reinsert the device and try to print
with Direct Print.
The belt unit is near the end of Buy a new belt unit before you get a Replace
its life. Beltmessage.
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Chapter B
Error Message
Cause
Action
Calibration
failed.
Calibration failed.
Press OKand try it again.
Press and hold down
to turn off the
machine.
Wait a few seconds, and then turn on the
machine again.
Perform the color calibration again using
the Touchscreen or the printer driver
(see Advanced User's Guide).
If the problem continues, contact Brother
Customer Service.
Cartridge Error
The toner cartridge is not
installed correctly.
Pull out the drum unit, take out the toner
cartridge for the color that is indicated on the
Touchscreen, and put it back into the drum unit
again. Put the drum unit back in the machine.
If the problem continues, contact Brother
Customer Service.
Comm.Error
Poor telephone line quality
Send the fax again or connect the machine to
caused a communication error. another telephone line. If the problem
continues, call the telephone company and ask
them to check your telephone line.
Condensation
One of the issues that can
cause this error is that
Leave the machine turned on. Wait for 30
minutes with the front cover fully opened. Then
condensation may form inside turn off the machine and close the cover. Turn
the machine after a room
temperature change.
it on again.
Cooling Down
The temperature of the drum
unit or toner cartridge is too
hot. The machine will pause its blocked by something.
current print job and go into
cooling down mode. During the
cooling down mode, you will
hear the cooling fan running
while the Touchscreen
Make sure you can hear the fan in the machine
spinning and that the exhaust outlet is not
Wait for a while.
If the fan is spinning, remove any obstacles
that surround the exhaust outlet, and then
leave the machine turned on but do not use it
for several minutes.
If the fan is not spinning, disconnect the
machine from the power for several minutes,
then reconnect it.
displays Cooling Down, and
Wait for a while..
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Troubleshooting
Error Message
Cause
Action
Cover is Open.
The front cover is not
completely closed.
Close the front cover of the machine.
The fuser cover is not
completely closed or paper
was jammed in the back of the
machine when you turned on
the power.
Close the fuser cover located inside the
back cover of the machine.
Make sure paper is not jammed inside the
back of the machine, and then close the
The ADF cover is not
completely closed.
Close the ADF cover of the machine.
The ADF cover is open while
loading a document.
Close the ADF cover of the machine, then
press
.
DIMM Error
The DIMM is not installed
Turn off the machine and unplug the power
cord. Remove the DIMM. (See Advanced
User's Guide)
correctly.
The DIMM is broken.
Confirm the DIMM meets the required
specifications. (See Advanced User's
Guide)
The DIMM does not meet
the required specifications.
Reinstall the DIMM correctly. Wait a few
seconds, plug in the power cord, and then
turn the machine on again.
If this error message appears again,
replace the DIMM with a new one.
(See Advanced User's Guide)
Disconnected
Document Jam
The other person or other
person’s fax machine stopped
the call.
Try to send or receive again.
The document was not
document scanned from the
ADF was too long.
DR Mode in Use
The machine is set to
Distinctive Ring mode. You
cannot change the Receive
Mode from Manual to another
mode.
B
Drum End Soon
Drum !
The drum unit is near the end Order a new drum unit before you get a
of its life. Replace Drummessage.
The corona wires on the drum Clean all four corona wires inside the drum unit
unit must be cleaned.
by sliding the blue tab (see Cleaning the
The drum unit is not installed
correctly.
Remove the drum unit, remove the toner
cartridges from the drum unit, and reinstall the
toner cartridges back into the drum unit.
Reinstall the drum unit back in the machine.
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Chapter B
Error Message
Cause
Action
Drum Stop
It is time to replace the drum
unit.
Replace the drum unit, (see Replacing the
Jam 2-sided
The paper is jammed
underneath the paper tray or
the fuser unit.
Jam Inside
machine.
Jam MP Tray
The paper is jammed in the
multi-purpose tray of the
machine.
Jam Rear
The paper is jammed in the
back of the machine.
Jam Tray1
The paper is jammed in the
paper tray of the machine.
Jam Tray2
Limit Exceeded
The print limit set in Secure
Function Lock was reached.
Call your administrator to check your Secure
Function Lock Settings.
Log Access Error
The machine could not access Call your administrator to check the Store Print
the print log file in the server.
Log to Network settings.
For more information, see Software and
Network User's Guide.
No Belt Unit
No Drum Unit
No HUB Support
The belt unit is not installed
correctly.
Reinstall the belt unit, (see the steps in
The drum unit is not installed
correctly.
Reinstall the drum unit, (see the steps
A USB hub device is
connected to the USB direct
interface.
Disconnect the USB hub device from the USB
direct interface.
No Paper
The machine is out of paper in Do one of the following:
the paper tray, or paper is not
Refill paper in the paper tray. Make sure the
correctly loaded in the paper
tray.
paper guides are set to the correct size.
Remove the paper and load it again. Make
sure the paper guides are set to the correct
size.
If the problem is not resolved, the paper
pick-up roller may need to be cleaned.
Clean the paper pick-up roller.
(See Advanced User's Guide)
No Permission
Printing color documents is
restricted by Secure Function
Lock. The print job will be
canceled.
Call your administrator to check your Secure
Function Lock Settings.
No Response/Busy
The number you dialed does
not answer or is busy.
Verify the number and try again.
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Troubleshooting
Error Message
Cause
Action
No Toner
The toner cartridge for the
color indicated on the
Touchscreen is not installed
correctly.
Remove the drum unit, remove the toner
cartridge for the color indicated on the
Touchscreen from the drum unit, and reinstall
the toner cartridge back into the drum unit.
Reinstall the drum unit back in the machine. If
the problem continues, replace the toner
cartridge (see Replacing the toner cartridges
No Tray
The paper tray indicated on the Reinstall the paper tray indicated on the
Touchscreen is not installed or Touchscreen.
not installed correctly.
No Waste Toner
Out of Memory
The waste toner box is not
installed correctly.
Reinstall the Waste Toner Box, (see the steps
The machine’s memory is full. Fax sending or copy operation in progress
Do one of the following:
Press Send Now, Partial Printor
Quitto send or copy the scanned pages.
Press
and wait until the other
operations in progress finish, and then try
again.
Clear the faxes from the memory.
Print the faxes that are stored in the
memory to restore the memory to 100%.
Then turn off Fax Storage to avoid storing
more faxes in the memory (see Advanced
User's Guide).
Add optional memory (see Advanced
User's Guide).
Print operation in process
Do one of the following:
Reduce the print resolution
(see Software and Network User's Guide).
Clear the faxes from the memory (see the
B
above explanation).
Add optional memory (see Advanced
User's Guide).
Print Data Full
The machine’s memory is full.
Press
and delete the previously stored
secure print jobs.
Add optional memory (see Advanced
User's Guide).
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Chapter B
Error Message
Cause
Action
Print Unable XX
The machine has a mechanical Do one of the following:
problem.
Press and hold down
to turn the
machine off, wait a few minutes, and then
turn it on again (see Transferring your faxes
If the problem continues, contact Brother
Customer Service.
Registration
failed.
Registration failed.
Press OKand try again.
Press and hold down
to turn off the
machine.
Wait a few seconds, then turn it on again.
Perform the automatic color registration
using the Touchscreen (see Advanced
User's Guide).
If the problem continues, contact Brother
Customer Service.
Rename the File
There is already a file on the
Change the file name of the file on the USB
USB flash drive with the same flash drive or the file you are trying to save.
name as the file you are trying
to save.
Replace Belt
Replace Drum
It is time to replace the belt
unit.
Replace the belt unit (see Replacing the belt
It is time to replace the drum
unit.
Replace the drum unit (see Replacing the drum
reset when a new drum was
installed.
Replace Fuser
It is time to replace the fuser
unit.
Contact Brother Customer Service or a Brother
Authorized Service Center to replace the fuser
unit.
To replace the fuser unit contact Brother
Customer Service at:
1-877-BROTHER (1-877-276-8437) (in USA)
http://www.brother.ca/support (in Canada)
or to locate a Brother Authorized Service
Center, visit:
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Troubleshooting
Error Message
Cause
Action
Replace Laser
It is time to replace the laser
unit.
Contact Brother Customer Service or a Brother
Authorized Service Center to replace the laser
unit.
To replace the laser unit contact Brother
Customer Service at:
1-877-BROTHER (1-877-276-8437) (in USA)
http://www.brother.ca/support (in Canada)
or to locate a Brother Authorized Service
Center, visit:
Replace PF Kit MP It is time to replace the paper
Contact Brother Customer Service or a Brother
Authorized Service Center to replace the paper
feeding kit.
feeding kit.
Replace PF Kit1
Replace PF Kit2
To replace the paper feeding kit contact
Brother Customer Service at:
1-877-BROTHER (1-877-276-8437) (in USA)
http://www.brother.ca/support (in Canada)
or to locate a Brother Authorized Service
Center, visit:
The toner cartridge is at the
stop all print operations.
Replace the toner cartridge for the color
Replace Toner
1
The Touchscreen
indicates the toner
cartridgecolorthatyou
must replace.
BK=Black, C=Cyan,
M=Magenta, Y=Yellow
While memory is available,
faxes will be stored in the
memory.
Replace WT Box
It is time to replace the waste
toner box.
Replace the waste toner box (see Replacing
Scan Unable
Document is too long for
2-sided scanning.
Press
. Use the appropriate size of paper
The machine has a mechanical
problem.
Press and hold down
to turn the
machine off, and then turn it on again
B
If the problem continues, contact Brother
Customer Service.
Self-Diagnostic
The temperature of the fuser
unit does not rise to a specified
temperature within the
specified time.
Press and hold down
to turn the machine
off, wait a few seconds, and then turn it on
again. Leave the machine idle for 15 minutes
with the power on.
The fuser unit is too hot.
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Chapter B
Error Message
Cause
Action
Short paper
The length of the paper in the Open the back cover (face-up output tray) to let
tray is too short for the machine the printed page exit onto the face up output
to deliver it to the face-down
output tray.
tray. Remove the printed pages and then press
Retry.
Size Error
The paper size defined in the
Choose a paper size which is supported by
by the defined tray.
Size Error
2-sided
The paper size defined in the
printer driver and the
Touchscreen menu is not
available for automatic 2-sided
printing.
Press
. Choose a paper size that is
supported by 2-sided printing.
The paper size you can use for automatic
2-sided printing is Letter, Legal or Folio.
The paper in the tray is not the Load the correct size of paper in the tray and
The paper size you can use for automatic
2-sided printing is Letter, Legal or Folio.
Size mismatch
The paper in the tray is not the Do one of the following:
correct size.
Put the same size of paper in the paper tray
that is selected in the printer driver, and
then press Start.
In the printer driver select the size of paper
that you loaded in the indicated paper tray.
Small paper
Toner Error
The paper size specified in the Open the back cover (back output tray) to let
printer driver is too small for the the printed paper out on the face-up output tray
machine to deliver it to the
face-down output tray.
and then press Retry.
One or more toner cartridges
are not installed correctly.
Pull out the drum unit. Remove all of the toner
cartridges, and then put them back into the
drum unit.
If the Touchscreen displays
Toner Lowyou can still print; indicated on the Touchscreen now so a
however, the machine is telling replacement toner cartridge will be available
you that the toner cartridge is
near the end of its life.
Order a new toner cartridge for the color that is
Toner Low:X
1
(X) indicates the toner
cartridge color that is
near the end of its life.
BK=Black, C=Cyan,
M=Magenta, Y=Yellow
when the Touchscreen displays Replace
Toner.
Too Many Files
There are too many files stored Reduce the number of files stored on the USB
on the USB flash drive. flash drive.
Touchscreen
Initialization
Failed
The Touchscreen was pressed Make sure nothing is touching or resting on the
before the power on
Touchscreen.
initialization was completed.
Debris may be stuck between Insert a piece of stiff paper between the lower
the lower part of the
Touchscreen and its frame.
part of the Touchscreen and its frame and slide
it back and forth to push out the debris.
Tray2 Error
The optional lower tray is not
installed correctly.
Reinstall the optional lower tray.
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Troubleshooting
Error Message
Cause
Action
Unplug the device from the USB direct
Unusable Device
A defective USB device or a
high power consumption USB
device has been connected to
the USB direct interface.
Remove the
interface. Press and hold down
to turn the
Device. Turn the
power off and back
on again.
machine off, and then turn it on again.
Unusable Device
A USB device or USB flash
drive that is encrypted or not
Unplug the device from the USB direct
interface (see the specifications for supported
USB direct interface.
USB
The protect switch of the USB Turn off the protect switch of the USB flash
flash drive is on. drive.
Write-protected
WT Box End Soon
The waste toner box is near the Buy a new waste toner box before you get a
end of its life. Replace WT Boxmessage.
B
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Chapter B
Transferring faxes to another fax
machine
Transferring your faxes or Fax
Journal report
B
B
If you have not set up your Station ID, you
cannot enter fax transfer mode (see Set your
If the Touchscreen displays:
Print Unable XX
Scan Unable
a Press
to interrupt the error
We recommend transferring your faxes to
another fax machine or to your computer
temporarily.
b Press
.
c Press All Settings.
You can also transfer the Fax Journal report
to see if there are any faxes you must transfer
d Swipe up or down, or press a or b to
display Service.
e Press Service.
NOTE
f Press Data Transfer.
g Press Fax Transfer.
h Do one of the following:
If there is an error message on the
Touchscreen after the faxes have been
transferred, disconnect the machine from
the power source for several minutes, and
then reconnect it.
If the Touchscreen displays No
Data, there are no faxes left in the
machine’s memory. Press Close.
Enter the fax number to which faxes
will be forwarded.
i Press Fax Start.
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Troubleshooting
d Do one of the following:
Transferring faxes to your computer
B
To transfer all faxes to your
computer, press Yes. If Fax
Previewis set to Off, you will be
asked if you want to print backup
copies.
You can transfer the faxes from your
machine’s memory to your computer.
a Press
to interrupt the error
temporarily.
To exit and leave the faxes in the
memory, press No.
b Make sure you have installed MFL-Pro
Suite on your computer, and then turn
on PC-FAX Receive on the computer.
Do one of the following:
e Press
.
®
®
(Windows XP, Windows Vista
Transferring the Fax Journal report to
another fax machine
®
and Windows 7)
B
If you have not set up your Station ID, you
cannot enter fax transfer mode (see Set your
From the
(Start) menu, select All
Programs > Brother >
Utilities.
Brother
Click the drop-down list and select
your model name (if not already
selected).
a Press
to interrupt the error
temporarily.
Click PC-FAX Receive in the left
navigation bar, and then click
Receive.
b Press
.
c Press All Settings.
®
(Windows 8)
d Swipe up or down, or press a or b to
display Service.
Click
(Brother Utilities), and
then click the drop-down list and
select your model name (if not
already selected). Click PC-FAX
Receive in the left navigation bar,
and then click Receive.
e Press Service.
f Press Data Transfer.
g Press Report Transfer.
c Make sure you have set PC Fax
Receiveon the machine
h Enter the fax number to which the Fax
Journal report will be forwarded.
i Press Fax Start.
If faxes are in the machine’s memory
when you set up PC Fax Receive, the
Touchscreen will ask if you want to
transfer the faxes to your computer.
B
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Chapter B
Document is jammed under
the document cover
Document Jams
B
B
Document is jammed in the
top of the ADF unit
a Remove any paper from the ADF that is
B
not jammed.
b Lift the document cover.
a Remove any paper from the ADF that is
not jammed.
c Pull the jammed document out to the
right.
b Open the ADF cover.
c Pull the jammed document out to the
left.
If the document rips or tears, be sure
you remove all small paper scraps to
prevent future jams.
If the document rips or tears, be sure
you remove all small paper scraps to
prevent future jams.
d Close the document cover.
d Close the ADF cover.
e Press
.
e Press
.
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Troubleshooting
Removing small documents
jammed in the ADF
Document is jammed at the
output tray
B
B
a Lift the document cover.
a Remove any paper from the ADF that is
not jammed.
b Insert a piece of stiff paper, such as
cardstock, into the ADF to push any
small paper scraps through.
b Pull the jammed document out to the
right.
c Press
.
c Close the document cover.
d Press
.
B
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Chapter B
d When loading paper in the MP tray,
make sure that the paper stays under
the maximum paper height guides (1) on
both sides of the tray.
Paper Jams
B
Always remove the remaining paper from the
paper tray and straighten the stack when you
are adding new paper. This helps prevent
multiple sheets of paper from feeding through
the machine at one time and prevents paper
jams.
Paper is jammed in the multi-
purpose tray
B
1
If the Touchscreen displays Jam MP Tray,
follow these steps:
a Remove the paper from the MP tray.
b Remove any jammed paper from in and
around the MP tray.
e Press Retryto resume printing.
c Fan the paper stack, and then put it back
in the MP tray.
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Troubleshooting
b Use both hands to slowly pull out the
Paper is jammed in the Paper
Tray 1 or Tray 2
jammed paper.
B
If the Touchscreen displays Jam Tray1or
Jam Tray2, follow these steps:
a Pull the paper tray completely out of the
machine.
For Jam Tray1:
NOTE
Pulling the jammed paper downward
allows you to remove the paper more
easily.
For Jam Tray2:
c Make sure the paper is below the
maximum paper mark (
) in the
paper tray. While pressing the blue
paper-guide release lever, slide the
paper guides to fit the paper size. Make
sure the guides are firmly in the slots.
d Put the paper tray firmly back in the
machine.
B
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Chapter B
Paper is jammed at the back
of the machine
WARNING
B
HOT SURFACE
If the Touchscreen displays Jam Rear, a
paper jam occurred behind the back cover.
Follow these steps:
After you have just used the machine, some
internal parts of the machine will be
extremely hot. Wait for the machine to cool
down before you touch the internal parts of
the machine.
a Leave the machine turned on for
10 minutes for the internal fan to cool
the extremely hot parts inside the
machine.
b Open the back cover.
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Troubleshooting
c Pull the blue tabs (1) at the left and right
sides toward you to release the fuser
cover (2).
d Use both hands to gently pull the
jammed paper out of the fuser unit.
1
3
1
2
3
e Close the fuser cover (2).
NOTE
If the envelope levers (3) inside the back
cover are pulled down to the envelope
position, lift these levers to the original
position before pulling the blue tabs (1)
down.
3
2
3
B
NOTE
If you print on envelopes, pull down the
envelope levers (3) to the envelope position
again before closing the back cover.
f Close the back cover.
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Chapter B
b Hold the blue handle of the drum unit.
Paper is jammed inside the
machine
Pull the drum unit out until it stops.
B
If the Touchscreen displays Jam Inside,
follow these steps:
a Press the front cover release button and
pull open the front cover.
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Troubleshooting
c Turn the blue lock lever (1) at the left of
the machine counterclockwise to the
release position. Holding the blue
handles of the drum unit, lift the front of
the drum unit and remove it from the
machine.
IMPORTANT
• We recommend that you place the drum
unit on a piece of disposable paper or
cloth in case you accidentally spill or
scatter toner.
• To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.
1
B
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Chapter B
d Pull out the jammed paper slowly.
f Gently slide the drum unit into the
machine until it stops at the blue lock
lever.
2
2
e Make sure the blue lock lever (1) is in
the release position as shown in the
illustration.
g Turn the blue lock lever (1) clockwise to
the lock position.
1
1
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Troubleshooting
h Push the drum unit in until it stops.
Paper is jammed underneath
the paper tray
B
If the Touchscreen displays Jam 2-sided,
follow these steps:
a Leave the machine turned on for
10 minutes for the internal fan to cool
the extremely hot parts inside the
machine.
b Pull the paper tray completely out of the
machine.
c Make sure the jammed paper does not
remain inside the machine.
i Close the front cover of the machine.
NOTE
If you turn off the machine while Jam
Insideis on the Touchscreen, the
machine will print incomplete data from
your computer when it is turned on. Before
you turn on the machine, delete the job
from your computer’s print spooler.
B
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Chapter B
d If paper is not caught inside the
machine, check underneath the paper
tray.
WARNING
HOT SURFACE
After you have just used the machine, some
internal parts of the machine will be extremely
hot. Wait for the machine to cool down before
you touch the internal parts of the machine.
e If the paper is not caught in the paper
tray, open the back cover.
f
Use both hands to gently pull the jammed
paper out of the back of the machine.
g Close the back cover until it locks in the
closed position.
h
Put the paper tray firmly back in the machine.
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Troubleshooting
If you are having difficulty with your machine
B
IMPORTANT
• For technical help, you must call the country where you bought the machine. Calls must be
made from within that country.
• If you think there is a problem with your machine, check the chart below and follow the
troubleshooting tips. You can correct most problems yourself.
• If you need additional help, the Brother Solutions Center offers the latest FAQs and
troubleshooting tips.
• Using non-Brother supplies may affect the print quality, hardware performance, and machine
reliability.
Printing difficulties
Difficulty
Suggestions
No printout.
Check that the correct printer driver has been installed and selected.
Check to see if the Touchscreen is showing an error message (see Error and
Check that the machine is online:
®
®
(Windows 7 and Windows Server 2008 R2)
Click the
(Start) button > Devices and Printers. Right-click Brother
MFC-XXXX Printer and click See what's printing. Click Printer in the menu bar.
Make sure Use Printer Offline is cleared.
(Windows Vista® and Windows Server® 2008)
Click the
(Start) button > Control Panel > Hardware and Sound > Printers.
Right-click Brother MFC-XXXX Printer. Make sure Use Printer Online is not
listed. If it is listed, click this option to set the driver Online.
(Windows® XP and Windows Server® 2003)
Click the Start button > Printers and Faxes. Right-click Brother MFC-XXXX
Printer. Make sure Use Printer Online is not listed. If it is listed, click this option
to set the driver Online.
(Windows® 8 and Windows Server® 2012)
Move your mouse to the lower right corner of your desktop. When the menu bar
appears, click Settings > Control Panel. In the Hardware and Sound
(Hardware) group, click View devices and printers. Right-click the Brother
MFC-XXXX Printer > See what’s printing. If printer driver options appear, select
your printer driver. Click Printer in the menu bar and make sure that Use Printer
Offline is not selected.
B
(Windows Server® 2012 R2)
Click Control Panel on the Start screen. In the Hardware group, click View
devices and printers. Right-click the Brother MFC-XXXX Printer > See what’s
printing. If printer driver options appear, select your printer driver. Click Printer in
the menu bar and make sure that Use Printer Offline is not selected.
Call your administrator to check your Secure Function Lock settings.
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Chapter B
Printing difficulties (continued)
Difficulty
Suggestions
Press
The machine is not printing or has
stopped printing.
.
The machine will cancel the print job and clear it from the memory. The printout
may be incomplete.
The headers or footers appear
There is an unprintable area on the top and bottom of the page. Adjust the top and
when the document is displayed on bottom margins in your document to allow for this (see Unscannable and
the screen but they are not on the
printed page.
The machine prints unexpectedly
or it prints garbage.
Press
to cancel print jobs.
Check the settings in your application to make sure they are set to work with your
machine.
The machine prints the first couple Check that the print settings in your application are available in the machine's
of pages correctly, then some
pages have missing text.
printer driver.
Your computer is not recognizing the full signal of the machine’s input buffer. Make
sure you connected the interface cable correctly (see Quick Setup Guide).
The machine does not print on both Check the paper size setting in the printer driver. You must choose Letter, Legal
or Folio paper that is 16 to 28 lb (60 to 105 g/m2).
sides of the paper even though the
printer driver setting is 2-sided.
The machine does not display the
When the machine is in Deep Sleep mode, the machine does not wake up even if
USB menu when a USB flash drive you connect a USB flash drive to the USB direct interface. Press the Touchscreen
is connected to the USB direct
interface.
to wake up the machine.
Cannot perform ‘Page Layout’
printing.
Check that the paper size setting in the application and in the printer driver are the
same.
Print speed is too slow.
Try changing the printer driver setting. The highest resolution needs longer data
processing, sending and printing time.
If the machine is in Quiet mode, print speed is slower. Check the Quiet mode
setting (see Advanced User's Guide).
The machine does not print from
Adobe® Illustrator®.
Try to reduce the print resolution (see Software and Network User's Guide).
Poor print quality
Paper handling difficulties
Difficulty
Suggestions
The machine does not feed paper. If the Touchscreen shows a Paper Jam message and you still have a problem,
If the paper tray is empty, load a new stack of paper into the paper tray.
If there is paper in the paper tray, make sure it is straight. If the paper is curled,
straighten it. Sometimes it is helpful to remove the paper, turn the stack over and
put it back in the paper tray.
Reduce the amount of paper in the paper tray, and then try again.
Make sure MP Tray is not selected for Paper Source in the printer driver.
Clean the paper pick-up rollers (see Advanced User's Guide).
The machine does not feed paper
from the MP tray.
Make sure MP Tray is selected in the printer driver.
Fan the paper well and put it back in the tray firmly.
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Troubleshooting
Paper handling difficulties (continued)
Difficulty
Suggestions
How do I print on envelopes?
Load up to three envelopes at a time in the MP tray. Your application must be set
to print the envelope size you are using. This is usually done in the Page Setup or
Document Setup menu of your application (see your application’s manual for more
information).
Printing received faxes
Difficulty
Suggestions
Condensed print
Horizontal streaks
Usually this is caused by a poor telephone connection. Make a copy; if your copy
looks good, you probably had a bad connection, with static or interference on the
telephone line. Ask the other party to send the fax again.
Top and bottom sentences are
cut off
Missing lines
Vertical black lines when receiving The corona wires for printing may be dirty. Clean the corona wires on the drum
The sender’s scanner may be dirty. Ask the sender to make a copy to see if the
problem is with the sending machine. Try receiving from another fax machine.
Received faxes appear as split or
blank pages.
Left and right margins are cut off or a single page is printed on two pages
Turn on Auto Reduction (see Advanced User's Guide).
Telephone line or connections
Difficulty
Suggestions
Dialing does not work. (No dial
tone)
Check all line cord connections. Make sure the telephone line cord is plugged into
the telephone wall jack and the LINE jack of the machine.
(Canada only) Change Tone/Pulsesetting (see Advanced User's Guide).
Send a manual fax by pressing Hookand dialing the number. Wait to hear fax
receiving tones before pressing Fax Start.
If there is no dial tone, connect a known working telephone and telephone line
cord to the jack. Then lift the external telephone’s handset and listen for a dial
tone. If there is still no dial tone, ask your telephone company to check the line and
wall jack.
The machine does not answer
when called.
Make sure the machine is in the correct receive mode for your setup (see Receive
Check for a dial tone. If possible, call your machine to hear it answer. If there is
still no answer, check the telephone line cord connection. If you do not hear ringing
when you call your machine, ask your telephone company to check the line.
B
Receiving Faxes
Difficulty
Suggestions
Cannot receive a fax.
Make sure your machine has a dial tone by pressing Hook. If you hear static or
interference on your fax line, call your local telephone company.
Check all line cord connections. Make sure the telephone line cord is plugged into
the telephone wall jack and the LINE jack of the machine. If you subscribe to DSL
or VoIP services, call your service provider for connection instructions.
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Chapter B
Receiving Faxes (continued)
Difficulty
Suggestions
Cannot receive a fax.
(continued)
Make sure the machine is in the correct Receive Mode. This is determined by the
external devices and telephone subscriber services you have on the same line as
If you have a dedicated fax line and want your Brother machine to
automatically answer all incoming faxes, you should select Faxmode.
If your Brother machine shares a line with an external answering machine, you
should select the External TADmode. In External TADmode, your
Brother machine will automatically receive incoming faxes and voice callers
will be able to leave a message on your answering machine.
If your Brother machine shares the line with a Voice Mail subscriber service,
If your Brother machine is on a line with the Distinctive Ring subscriber
If your Brother machine shares a line with other telephones and you want it to
automatically answer all incoming faxes, you should select the Fax/Tel
mode. In Fax/Telmode, your Brother machine will automatically receive
faxes and produce a pseudo/double-ring to alert you to answer voice calls.
If you do not want your Brother machine to automatically answer any incoming
faxes, you should select the Manualmode. In Manualmode, you must
answer every incoming call and activate the machine to receive faxes.
Another device or service at your location may be answering the call before your
Brother machine answers. To test this, lower the ring delay setting:
If the answer mode is set to Faxor Fax/Tel, reduce the ring delay to 1 ring
If the answer mode is set to External TAD, reduce the number of rings
programmed on your answering machine to two.
If the answer mode is set to Manual, DO NOT adjust the ring delay setting.
Have someone send you a test fax:
If you received the test fax successfully, your machine is operating correctly.
Remember to reset your ring delay or answering machine setting back to your
original setting. If receiving problems recur after resetting the ring delay, then
a person, device, or subscriber service is answering the fax call before the
machine has a chance to answer.
If you were not able to receive the fax, then another device or subscriber
service may be interfering with your fax reception or there may be a problem
with your fax line.
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Troubleshooting
Receiving Faxes (continued)
Difficulty
Suggestions
Cannot receive a fax.
(continued)
If you are using a telephone answering machine (External TADmode) on the
same line as the Brother machine, make sure your answering machine is set up
correctly (see Connecting an external TAD (telephone answering device)
1
2
3
Plug the telephone line cord directly from the wall telephone jack to your
Brother machine’s LINE jack.
Remove the protective cap from your Brother machine’s EXT jack, and then
plug the telephone line cord from your answering machine into the EXT jack.
Set your answering machine to answer within 4 rings.
If you are having problems receiving faxes or voice messages, set your
answering machine to answer within 2 or 3 rings.
4
Record the outgoing message on your answering machine.
Record five seconds of silence at the beginning of your outgoing
message.
Limit your speaking to 20 seconds.
End your outgoing message with your Fax Receive Code for people
sending manual faxes. For example: “After the beep, leave a message or
press l51 and Start to send a fax.”
5
6
Set your answering machine to answer calls.
Make sure your Brother machine’s Easy Receive feature is turned On. Easy
Receive is a feature that allows you to receive a fax even if you answered the call
If you often get transmission errors due to possible interference on the telephone
Call your administrator to check your Secure Function Lock Settings.
Sending faxes
Difficulty
Suggestions
Cannot send a fax.
Check all line cord connections. Make sure the telephone line cord is plugged into
the telephone wall jack and the LINE jack of the machine.
B
Print the Transmission Verification Report and check for an error (see Advanced
User's Guide).
Call your administrator to check your Secure Function Lock Settings.
Ask the other party to check that the receiving machine has paper.
Poor sending quality.
Try changing your resolution to Fineor S.Fine. Make a copy to check your
machine’s scanner operation. If the copy quality is not good, clean the scanner
(see Advanced User's Guide).
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Chapter B
Sending faxes (continued)
Difficulty
Suggestions
Transmission Verification Report
says RESULT:NG.
There is probably temporary noise or static on the line. Try sending the fax again.
If you are sending a PC-FAX message and get RESULT:NGon the Transmission
Verification Report, your machine may be out of memory. To free up extra
memory, you can turn off fax storage (see Advanced User's Guide), print fax
messages in memory (see Advanced User's Guide) or cancel a delayed fax
(see Advanced User's Guide). If the problem continues, ask the telephone
company to check your telephone line.
If you often get transmission errors due to possible interference on the telephone
Sent faxes are blank.
Make sure you are loading the document correctly. When using the ADF, the
document should be face up. When using the scanner glass, the document should
Vertical black lines when sending. Black vertical lines on faxes you send are typically caused by dirt or correction fluid
on the glass strip (see Advanced User's Guide).
Handling incoming calls
Difficulty
Suggestions
The machine ‘Hears’ a voice as a
CNG Tone.
If Easy Receive is set to On, your machine is more sensitive to sounds. It may
mistakenly interpret certain voices or music on the line as a fax machine calling
and respond with fax receiving tones. Deactivate the machine by pressing
.
Try avoiding this problem by turning Easy Receive to Off (see Easy Receive
Sending a Fax Call to the machine. If you answered on an external or extension telephone, press your Fax Receive
Code (the factory setting is l51). If you answered on the external telephone
(connected to the EXT. jack), press Fax Startto receive the fax.
When your machine answers, hang up.
Custom features on a single line.
If you have Call Waiting, Call Waiting/Caller ID, Caller ID, RingMaster, Voice Mail,
an answering machine, an alarm system or other custom feature on a single
telephone line with your machine, it may create a problem sending or receiving
faxes.
For Example: If you subscribe to Call Waiting or some other custom service and
its signal comes through the line while your machine is sending or receiving a fax,
the signal can temporarily interrupt or disrupt the faxes. Brother’s ECM (Error
Correction Mode) feature should help overcome this problem. This condition is
related to the telephone system industry and is common to all devices that send
and receive information on a single, shared line with custom features. If avoiding
a slight interruption is crucial to your business, a separate line with no custom
features is recommended.
Copying difficulties
Difficulty
Suggestions
Cannot make a copy.
Call your administrator to check your Secure Function Lock Settings.
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Troubleshooting
Copying difficulties (continued)
Difficulty
Suggestions
Vertical black line appears in
copies.
Black vertical lines on copies are typically caused by dirt or correction fluid on the
glass strip, or the corona wires are dirty. Clean the glass strip and scanner glass
and the white bar and white plastic above them (see Cleaning the corona wires
on page 87 and Advanced User's Guide).
Copies are blank.
Make sure you are loading the document correctly (see Using the automatic
Scanning difficulties
Difficulty
Suggestions
TWAIN or WIA errors appear when Make sure the Brother TWAIN or WIA driver is selected as the primary source in
starting to scan. (Windows®)
your scanning application. For example, in Nuance™ PaperPort™ 12SE, click
Desktop > Scan Settings > Select to choose the Brother TWAIN/WIA driver.
TWAIN or ICA errors appear when Make sure the Brother TWAIN driver is selected as the primary source. In
starting to scan. (Macintosh)
PageManager, click File > Select Source and choose the Brother TWAIN driver.
Macintosh can also scan documents using the ICA Scanner Driver (see Software
and Network User's Guide).
OCR does not work.
Try increasing the scanning resolution.
(Macintosh)
Make sure you downloaded and installed Presto! PageManager from
Network scanning does not work.
Cannot scan.
Call your administrator to check your Secure Function Lock Settings.
Software difficulties
Difficulty
Suggestions
(Windows® only)
Cannot install software or print.
Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair
and reinstall the software.
B
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Chapter B
Network difficulties
Difficulty
Suggestions
Cannot print and scan over a
network after completing the
software installation.
When the Cannot print to the networked printer. screen appears, follow the on-
screen instructions.
If the problem is not solved, see Software and Network User's Guide.
(Windows® and Macintosh)
The network scanning feature
does not work.
The network scanning feature may not work due to the firewall settings. Change
or disable the firewall settings. It is necessary to set the third-party
Security/Firewall Software to allow Network scanning. To add port 54925 for
Network scanning, enter the information below:
In Name: Enter any description, for example Brother NetScan.
In Port number: Enter 54925.
In Protocol: Make sure UDP is selected.
See the instruction manual that came with your third-party Security/Firewall
Software or call the software manufacturer.
For more information, you can read FAQs and troubleshooting suggestions at
(Macintosh)
Re-select your machine in the Device Selector window from the Model pop-up
menu in the main screen of ControlCenter2.
(Windows® only)
The network PC-FAX Receive
feature does not work.
It is necessary to set the third-party Security/Firewall Software to allow PC-FAX
Rx. To add port 54926 for Network PC-FAX Rx, enter the information below:
In Name: Enter any description, for example Brother PC-FAX Rx.
In Port number: Enter 54926.
In Protocol: Make sure UDP is selected.
See the instruction manual that came with your third-party Security/Firewall
Software or call the software manufacturer.
For more information, read FAQs and troubleshooting suggestions at
(Windows®)
The Brother software cannot be
installed.
If the Security Software warning appears on the computer screen during the
installation, change the Security Software settings to permit the Brother product
setup program or other program to run.
(Macintosh)
If you are using a firewall function of anti-spyware or antivirus security software,
temporarily disable it and then install the Brother software.
Cannot connect to the wireless
network.
Investigate the problem using the WLAN Report. Press
, All Settings,
Print Reports, WLAN Reportand then press OK(see Software and Network
User's Guide).
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Troubleshooting
Other difficulties
Difficulty
Suggestions
The machine will not turn on.
Adverse conditions on the power connection (such as lightning or a power surge)
may have triggered the machine’s internal safety mechanisms. Press and hold
down
to turn off the machine and unplug the power cord. Wait for ten
to turn on the machine.
minutes, then plug in the power cord and press
If the problem is not solved, turn off the machine. If you are using a backup battery
or surge suppressor device, disconnect it to make sure it is not the problem. Plug
the machine’s power cord directly into a different known working wall outlet and
press
to turn on the machine.
(Windows®)
To print EPS data, do the following:
The machine cannot print EPS data
that includes binary with the
BR-Script3 printer driver.
a
Windows® 7 and Windows Server® 2008 R2:
Click the
(Start) button > Devices and Printers.
Windows Vista® and Windows Server® 2008:
Click the
(Start) button > Control Panel > Hardware and Sound >
Printers.
Windows® XP and Windows Server® 2003:
Click the Start button > Printers and Faxes.
Windows® 8 and Windows Server® 2012:
Move your mouse to the lower right corner of your desktop. When the menu
bar appears, click Settings > Control Panel. In the Hardware and
Windows Server® 2012 R2:
Click Control Panel on the Start screen. In the Hardware group, click View
devices and printers.
b
c
Right-click the Brother MFC-XXXX BR-Script3 icon, select Printer
From the Device Settings tab, choose TBCP (Tagged binary
communication protocol) in Output Protocol.
(Macintosh)
If your machine is connected to a computer with a USB interface, you cannot print
EPS data that includes binary. You can print the EPS data at the machine through
a network. For help installing the BR-Script3 printer driver through the network,
B
1
Windows Server® 2012 and Windows Server® 2012 R2: Hardware.
2
Windows® XP, Windows Vista®, Windows Server® 2003 and Windows Server® 2008: Properties.
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Chapter B
Setting Dial Tone detection
B
Telephone line interference /
VoIP
B
Setting the Dial Tone to Detectionwill
shorten the Dial Tone detect pause.
If you are having difficulty sending or receiving
a fax due to possible interference on the
telephone line, we recommend that you adjust
the Equalization for compatibility to reduce the
modem speed for fax operations.
a Press
.
b Press All Settings.
c Swipe up or down, or press a or b to
display Initial Setup.
a Press
.
b Press All Settings.
d Press Initial Setup.
c Swipe up or down, or press a or b to
display Initial Setup.
e Swipe up or down, or press a or b to
display Dial Tone.
d Press Initial Setup.
f Press Dial Tone.
e Swipe up or down, or press a or b to
display Compatibility.
g Press Detectionor No Detection.
h Press
.
f Press Compatibility.
g Press High, Normalor Basic(for
VoIP).
Basic(for VoIP)reduces the
modem speed to 9600 bps and turns
off ECM (error correction mode).
Unless interference is a recurring
problem on your telephone line, you
may prefer to use it only when needed.
To improve compatibility with most
VoIP services, Brother recommends
changing the compatibility setting to
Basic(for VoIP).
Normalsets the modem speed at
14400 bps.
Highsets the modem speed at
33600 bps.
h Press
.
NOTE
VoIP (Voice over IP) is a type of phone
system that uses an Internet connection,
rather than a traditional phone line.
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Troubleshooting
Improving the print quality
B
If you have a print quality problem, print a test page first (
, All Settings, Printer, Print
Options, Test Print). If the printout looks good, the problem is probably not the machine.
Check the interface cable connections and try printing a different document. If the printout or test
page printed from the machine has a quality problem, check the following steps first. And then, if
you still have a print quality problem, check the chart below and follow the recommendations.
NOTE
Using non-Brother supplies may affect the print quality, hardware performance, and machine
reliability.
a To get the best print quality, we suggest using recommended paper. Make sure you use
paper that meets our specifications (see Acceptable paper and other print media
b Check that the drum unit and toner cartridges are installed correctly.
Examples of poor print quality
Recommendation
Adjust the print margins on your application and reprint the
document.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
BCDEFGH
bcdefghijk
ABCD
abcde
01234
Printed pages are compressed,
horizontal stripes appear, or
characters in the top, bottom, left
and right margins are cut off
Choose Textor Receiptin the copy quality setting
(see Advanced User's Guide).
0123456789012345678901
9876543210987654321098
0123456789012345678901
9876543210987654321098
Adjust the copy density and contrast (see Advanced User's
Guide).
012345678
987654321
012345678
987654321
B
012345
987654
012345
987654
Colored letters and thin characters
in the original document are light or
faint in the copy
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Chapter B
Examples of poor print quality
Recommendation
Perform the calibration using the Touchscreen or the printer
driver (see Advanced User's Guide).
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmn.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Adjust the copy density and contrast if you are copying
(see Advanced User's Guide).
Make sure Toner Save mode is off in the Touchscreen or the
printer driver.
Make sure the media type setting in the driver matches the
type of paper you are using (see Acceptable paper and other
Shake all four toner cartridges gently.
Colors are light or faint on the whole
page
Wipe the laser scanner windows with a dry lint free soft cloth
(see Advanced User's Guide).
Wipe the laser scanner windows with a dry lint free soft cloth
(see Advanced User's Guide).
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnorstvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnoqrsuvxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Wipe the scanner glass strip with a dry lint free soft cloth
(see Advanced User's Guide).
Make sure foreign material such as a torn piece of paper,
sticky notes or dust is not inside the machine or around the
drum unit and toner cartridge.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
White streaks or bands down the
page
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Troubleshooting
Examples of poor print quality
Recommendation
Wipe the scanner glass strip with a dry lint free soft cloth
(see Advanced User's Guide).
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnostuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Clean all four corona wires (one for each color) inside the
drum unit by sliding the blue tab (see Cleaning the corona
Make sure the blue tab of the corona wire is at the home
position (1).
Colored streaks or bands down the
page
1
Replace the toner cartridge that matches the color of the
streak or band (see Replacing the toner cartridges
B
To identify the color of the toner cartridge, visit
http://solutions.brother.com/ to view our FAQs and
troubleshooting tips.
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Chapter B
Examples of poor print quality
Recommendation
If colored lines appear at 1.2 in. (30 mm) intervals, identify the
color causing the problem and replace the toner cartridge that
matches the color of the line (see Replacing the toner
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmno
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmno
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
To identify the color of the toner cartridge, visit
http://solutions.brother.com/ to view our FAQs and
troubleshooting tips.
If colored lines appear at 3.7 in. (94 mm)intervals, put a new
Colored lines across the page
Make sure the media type setting in the driver matches the
type of paper you are using (see Acceptable paper and other
ABCDEFGHIJKLMNOPQRTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 012345689. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Check the machine’s environment. Conditions such as high
humidity can cause hollow print
(see Product Safety Guide).
If the problem is not solved after printing a few pages, foreign
material, such as glue from a label, may be stuck on the drum
surface (see Advanced User's Guide).
White spots or hollow print
Identify the color causing the problem and put in a new toner
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuv
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuv
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
To identify the color of the toner cartridge, visit
http://solutions.brother.com/ to view our FAQs and
troubleshooting tips.
Blank page or some colors are
missing
If the problem is not solved after printing a few blank pages,
foreign material, such as glue from a label, may be stuck on
the drum surface. Clean the drum unit (see Advanced User's
Guide).
3.7 in.
(94 mm)
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuv
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
3.7 in.
(94 mm)
Colored spots at 3.7 in. (94 mm)
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Troubleshooting
Examples of poor print quality
Recommendation
Identify the color causing the problem and put in a new toner
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
1.2 in.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
To identify the color of the toner cartridge, visit
http://solutions.brother.com/ to view our FAQs and
troubleshooting tips.
(30 mm)
1.2 in.
(30 mm)
Colored spots at 1.2 in. (30 mm)
Check the machine’s environment. Conditions such as high
humidity and high temperatures may cause this print quality
problem.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnwxyz
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Identify the color causing the problem and put in a new toner
To identify the color of the toner cartridge, visit
http://solutions.brother.com/ to view our FAQs and
troubleshooting tips.
Toner scatter or toner stain
The color of your printouts is not
what you expected
To improve the color density, calibrate the colors using first
the Touchscreen and then the printer driver (see Advanced
User's Guide).
To adjust the print position of colors for sharper edges,
perform the color registration using the Touchscreen
(see Advanced User's Guide).
Adjust the copy density and contrast if you are copying
(see Advanced User's Guide).
Make sure Toner Save mode is off in the Touchscreen or the
printer driver (see Software and Network User's Guide).
If the print quality is poor, clear the Improve Gray Color
check box in the printer driver (see Software and Network
User's Guide).
If the print quality of the black portion is not what you
expected, select the Enhance Black Printing check box in
the printer driver (see Software and Network User's Guide).
B
Identify the color causing the problem and put in a new toner
To identify the color of the toner cartridge, visit
http://solutions.brother.com/ to view our FAQs and
troubleshooting tips.
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Chapter B
Examples of poor print quality
Recommendation
Make sure the machine is on a solid level surface.
AB
AB
AB
AB
C
C
C
C
DE
DE
DE
DE
F
G
HIJ
HIJ
HIJ
HIJ
K
K
K
K
LMNOPQR
LMNOPQR
LMNOPQR
LMNOPQR
S
S
S
S
TUVWXYZ. 0123456789. abcdefghijklmnopqrstuv.
TUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
TUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
TUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
AB
AB
AB
AB
C
C
C
C
DE
DE
DE
DE
F
G
HIJ
HIJ
HIJ
HIJ
K
K
K
K
LMNOPQR
LMNOPQR
LMNOPQR
LMNOPQR
S
S
S
TUVWXYZ. 0123456789. abcdefghijklmnopqrstu.
TUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
TUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
TUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
F
G
F
G
F
G
F
G
FG
FG
S
Perform the color registration using the Touchscreen
(see Advanced User's Guide).
Color misregistration
Perform the calibration using the Touchscreen or the printer
driver (see Advanced User's Guide).
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Adjust the copy density and contrast if you are copying
(see Advanced User's Guide).
Clear the Improve Gray Color check box in the printer driver.
(See Software and Network User's Guide.)
Identify the color causing the problem and put in a new toner
To identify the color of the toner cartridge, visit
http://solutions.brother.com/ to view our FAQs and
troubleshooting tips.
Uneven density appears
periodically across the page
Make sure Toner Save mode is off in the Touchscreen or the
printer driver (see Software and Network User's Guide).
Change the print resolution.
W X
Y
Z
A
B
C
D
E
Missing thin lines in images
Make sure the back cover is closed correctly.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmntuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Make sure the two gray levers inside the back cover are in the
up position.
Make sure the media type setting in the driver matches the
type of paper you are using (see Acceptable paper and other
Wrinkled
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Troubleshooting
Examples of poor print quality
Recommendation
Check the machine’s environment. Conditions such as low
humidity and low temperatures may cause this print quality
problem
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuy
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
(see Product Safety Guide).
Make sure the media type setting in the driver matches the
type of paper you are using (see Acceptable paper and other
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Make sure the two gray levers inside the back cover are in the
up position.
Ghost
Make sure the two gray levers inside the back cover are in the
up position.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Make sure the media type setting in the driver matches the
type of paper you are using (see Acceptable paper and other
Choose Improve Toner Fixing mode in the printer driver
(see Software and Network User's Guide).
If this selection does not provide enough improvement,
change the printer driver setting in Media Type to a thick
setting. If you are printing an envelope, choose Env. Thick in
the media type setting.
Poor fixing
Choose Reduce Paper Curl mode in the printer driver
(see Software and Network User's Guide).
If the problem is not solved, choose Plain Paper in the media
type setting.
If you are printing an envelope, choose Env. Thin in the
media type setting.
If you do not use the machine often, the paper may have been
in the paper tray too long. Turn over the stack of paper in the
paper tray. Also, fan the paper stack and then rotate the paper
180 in the paper tray.
Curled or wavy
Store the paper where it will not be exposed to high
temperatures and high humidity.
Open the back cover (face-up output tray) to let the printed
paper exit onto the face-up output tray.
B
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Chapter B
Examples of poor print quality
Recommendation
Make sure the envelope levers inside the back cover are
pulled down to the envelope position when you print
envelopes (see Loading paper in the multi-purpose tray (MP
NOTE
When you have finished printing, open the back cover and
reset the two gray levers back to their original positions (1) by
lifting them up until they stop.
1
Envelope Creases
If creases occur with the envelope levers in the envelope
position, print with the back cover opened and feed one
envelope at a time from the MP tray.
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Troubleshooting
Reset operations
B
Machine Information
B
The following reset functions are available:
Checking the Serial Number
B
1 Machine Reset
You can reset the machine partially back
to its factory settings. The settings that will
not be reset are Station ID, Address Book,
Reports, Setting Lock, Secure Function
Lock and the Network settings.
You can see the machine’s Serial Number on
the Touchscreen.
a Press
.
2 Network
b Press All Settings.
You can reset the internal print server
back to the factory settings by resetting
only the network information (such as the
password and IP address).
c Swipe up or down, or press a or b to
display Machine Info..
d Press Machine Info..
e Press Serial No..
3 Address Book & Fax
This operation resets the following
settings:
f The Touchscreen displays the
machine’s Serial Number.
Address Book
(Addresses and Groups)
Programmed fax jobs in the memory
(Delayed Fax, Batch TX)
Station ID
g Press
.
Checking the Firmware
Version
B
(name and number)
Coverpage Msg
You can see the machine’s firmware version
on the Touchscreen.
(comments)
Remote Fax Options
a Press
.
(Remote Access Code, Fax Storage,
Fax Forwarding, Paging, PC-FAX
Send, and PC-FAX Receive
b Press All Settings.
c Swipe up or down, or press a or b to
display Machine Info..
®
(Windows only))
Call History
d Press Machine Info..
(incoming and outgoing calls)
Report
B
e Press Firmware Version.
(Transmission Verification Report/
Fax Journal)
f The Touchscreen displays the
machine’s firmware version.
Setting Lock password
g Press
.
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Chapter B
4 All Settings
How to reset the machine
B
You can reset all the machine’s settings
quickly back to the settings that were set
at the factory.
a Press
.
5 Factory Reset
b Press All Settings.
This operation resets all the machine's
settings back to the defaults set at the
factory. Factory Resettakes more time
than All Settings.
c Swipe up or down, or press a or b to
display Initial Setup.
d Press Initial Setup.
Brother strongly recommends you
perform this operation when you dispose
of the machine.
e Swipe up or down, or press a or b to
display Reset.
f Press Reset.
NOTE
Unplug the interface cable before you
choose Network, All Settingsor
Factory Reset.
g Swipe up or down, or press a or b to
display Machine Reset, Network,
Address Book & Fax, All
Settingsor Factory Reset, and
then press the option you want.
h Do one of the following;
To reset the settings, press Yesand
To exit without making changes,
i You will be asked to reset the machine.
Do one of the following;
To reset the machine press Yesfor 2
seconds. The machine will begin the
reset.
To exit without resetting the
NOTE
If you do not reboot your machine, the
reset will not finish and your settings will
remain unchanged.
j Press
.
NOTE
You can also reset the Network settings
by pressing , All Settings,
Network, Network Reset.
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Settings and features tables
C
C
Using the Settings
Tables
C
Press the Touchscreen and Touchpanel
buttons to choose the settings and options
you want to set as they are displayed on the
Touchscreen.
See the step-by-step Settings Tables and
Features Tables for all the available choices
for each setting and feature. You can use
these tables to quickly set up your preferred
settings in the machine.
C
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Chapter C
Settings Tables
C
The Settings tables will help you understand the menu settings and options that are found in the
machine’s programs. The factory settings are shown in Bold with an asterisk.
(Settings)
C
Level 1
Level 2
Level 3
Options
Descriptions
See
Page
Date
Time
—
—
—
—
Add the date and time
on the Touchscreen
and in headings of
faxes you send.
See
.
.
(Date & Time)
Clock Type
Auto Daylight
Time Zone
—
—
—
12h Clock*
Choose the time
format from 12-hour
or 24-hour.
24h Clock
On
Change for Daylight
Saving Time
automatically.
See
Off*
UTCXXX:XX
Set the time zone for
your country.
Access the Toner
menus.
(Toner)
Network
Wired LAN
WLAN
Access the Wired
LAN setting menus.
Access the WLAN
setting menus.
Fax Preview
Wi-Fi Direct
—
—
On
View faxes you
receive on the
Touchscreen.
Off*
Access the Wi-Fi
Direct setting menus.
See Advanced User's Guide.
See Quick Setup Guide.
The factory settings are shown in Bold with an asterisk.
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Settings and features tables
Level 1
Level 2
Level 3
Options
Descriptions
See
Page
Tray Setting
Paper Type
MP Tray
Thin
Set the type of paper
in the paper tray.
Plain Paper*
Thick
Thicker
Recycled Paper
Bond Paper
Label
Envelope
Env. Thin
Env. Thick
Glossy Paper
Thin
Tray #1
Tray #2
Plain Paper*
Recycled Paper
Thin
(This menu only
appears if you
installed Tray 2.)
Plain Paper*
Recycled Paper
Paper Size
MP Tray
Letter*
A4
Set the size of paper
in the paper tray.
B5(JIS)
B5(ISO)
A5
A5(Long Edge)
A6
Executive
Legal
Folio
3"x5"
Com-10
Monarch
C5
DL
C
See Advanced User's Guide.
See Quick Setup Guide.
The factory settings are shown in Bold with an asterisk.
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Chapter C
Level 1
Level 2
Level 3
Options
Descriptions
See
Page
Tray Setting
Paper Size
Tray #1
Letter*
A4
Set the size of paper
in the paper tray.
(continued)
(continued)
B5(JIS)
A5
A5(Long Edge)
A6
Executive
Legal
Folio
Letter*
A4
Tray #2
(This menu only
appears if you
installed Tray 2.)
B5(JIS)
A5
Executive
Legal
Folio
On*
Check Size
—
Choose whether to
display the message
to check that the size
of the paper in the
machine matches
Off
and the machine's
Paper Sizesetting.
See Advanced User's Guide.
See Quick Setup Guide.
The factory settings are shown in Bold with an asterisk.
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Settings and features tables
Level 1
Level 2
Level 3
Options
Descriptions
See
Page
Tray Setting
Tray Use: Copy
—
Tray#1 Only
Tray#2 Only
MP Only
Chooses the tray that
will be used for Copy,
Fax or Print mode.
(continued)
MP>T1>T2*
MP>T2>T1
T1>T2>MP
T2>T1>MP
(Tray#2 Onlyand
T2appear only if you
installed Tray 2.)
Tray Use: Fax
—
Tray#1 Only
Tray#2 Only
MP Only
MP>T1>T2
MP>T2>T1
T1>T2>MP*
T2>T1>MP
(Tray#2 Onlyand
T2appear only if you
installed Tray 2.)
Tray Use:
Print
—
Tray#1 Only
Tray#2 Only
MP Only
MP>T1>T2*
MP>T2>T1
T1>T2>MP
T2>T1>MP
(Tray#2 Onlyand
T2appear only if you
installed Tray 2.)
All Settings
Select your default
settings.
See Advanced User's Guide.
See Quick Setup Guide.
The factory settings are shown in Bold with an asterisk.
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Chapter C
All Settings
C
Level 1
Level 2
Level 3
Level 4
Options
Descriptions
See
Page
General
Setup
Tray
Setting
Paper Type
MP Tray
Thin
Set the type of paper
in the paper tray.
Plain Paper*
Thick
Thicker
Recycled
Paper
Bond Paper
Label
Envelope
Env. Thin
Env. Thick
Glossy Paper
Thin
Tray #1
Tray #2
Plain Paper*
Recycled
Paper
Thin
Plain Paper*
Recycled
Paper
See Advanced User's Guide.
The factory settings are shown in Bold with an asterisk.
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Settings and features tables
Level 1
Level 2
Level 3
Level 4
Options
Descriptions
See
Page
General
Setup
Tray
Setting
Paper Size MP Tray
Letter*
A4
Set the size of paper
in the paper tray.
(continued)
(continued)
B5(JIS)
B5(ISO)
A5
A5(Long Edge)
A6
Executive
Legal
Folio
3"x5"
Com-10
Monarch
C5
DL
Tray #1
Letter*
A4
B5(JIS)
A5
A5(Long Edge)
A6
Executive
Legal
Folio
Letter*
A4
Tray #2
B5(JIS)
A5
Executive
Legal
Folio
See Advanced User's Guide.
The factory settings are shown in Bold with an asterisk.
C
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Chapter C
Level 1
Level 2
Level 3
Level 4
Options
Descriptions
See
Page
General
Setup
Tray
Setting
Check Size
—
On*
Choose whether to
display the message
to check that the size
of the paper in the
machine matches
and the machine's
Paper Sizesetting.
Off
(continued)
(continued)
Tray Use:
Copy
—
—
—
Tray#1 Only
Tray#2 Only
MP Only
Chooses the tray that
will be used for Copy,
Fax or Print mode.
MP>T1>T2*
MP>T2>T1
T1>T2>MP
T2>T1>MP
(Tray#2 Only
and T2appear
only if you
installed Tray 2.)
Tray Use:
Fax
Tray#1 Only
Tray#2 Only
MP Only
MP>T1>T2
MP>T2>T1
T1>T2>MP*
T2>T1>MP
(Tray#2 Only
and T2appear
only if you
installed Tray 2.)
Tray Use:
Print
Tray#1 Only
Tray#2 Only
MP Only
MP>T1>T2*
MP>T2>T1
T1>T2>MP
T2>T1>MP
(Tray#2 Only
and T2appear
only if you
installed Tray 2.)
See Advanced User's Guide.
The factory settings are shown in Bold with an asterisk.
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Settings and features tables
Level 1
Level 2
Level 3
Level 4
Options
Descriptions
See
Page
General
Setup
Volume
Ring
—
Off
Adjust the ring
volume.
See
.
Low
(continued)
Med*
High
Off
Beep
—
—
Adjust the beeper
volume.
Low*
Med
High
Off
Speaker
Adjust the speaker
volume.
Low
Med*
High
Light*
Med
LCD
Settings
Backlight
Dim Timer
—
—
Adjust the brightness
of the Touchscreen
backlight.
Dark
Off*
Set how long the
Touchscreen
10Secs
20Secs
30Secs
Home*
More1
More2
backlight stays on
after the last button
press.
Button
Settings
Home
Button
Settings
—
—
Set the screen that is
displayed when you
press Home (
) on
the Touchpanel.
Ecology
Toner Save
On
Increase the page
yield of the toner
cartridge.
See
.
Off*
If your machine has
been set to Toner
SaveOn, you cannot
set Quiet Modeto
On.
Sleep Time
—
Range varies
depending on the
model.
Conserve power.
3 Mins*
See Advanced User's Guide.
The factory settings are shown in Bold with an asterisk.
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Chapter C
Level 1
Level 2
Level 3
Level 4
Options
Descriptions
See
Page
General
Setup
Ecology
Quiet Mode
—
On
Decreases printing
noise.
See
.
(continued)
Off*
(continued)
If your machine has
been set to Quiet
ModeOn, you cannot
set Toner Saveto
On.
Setting
Lock
Set
Password
—
—
—
Verify:
Stop unauthorized
users from changing
the machine’s
settings.
Lock
OffOn
—
—
Shortcut
Settings
(Choose
shortcut
button.)
Edit
Shortcut
Name
Change the shortcut
name.
Delete
—
—
Delete the shortcut.
See Advanced User's Guide.
The factory settings are shown in Bold with an asterisk.
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Settings and features tables
Level 1
Level 2
Level 3
Level 4
Options
Descriptions
See
Page
Fax
Setup
Receive
Receive
Mode
—
Fax*
Choose the receive
mode that best suits
your needs.
Fax/Tel
External TAD
Manual
Ring Delay
—
—
0
Set the number of
rings before the
machine answers in
Fax or Fax/Tel mode.
1
2
3
4*
F/T Ring
Time
20Secs*
30Secs
40Secs
70Secs
On
Set the length of the
pseudo/double-ring
time in Fax/Tel mode.
Fax Preview
—
—
View faxes you
receive on the
Touchscreen.
Off*
Easy
On*
Receive fax
Receive
messages
Off
automatically when
you answer a call and
hear fax tones.
Remote
Codes
—
Remote Codes Answer calls at an
extension telephone
(Options)
and use codes to turn
On*
the machine on or off.
You can personalize
the codes.
Off
Fax Receive
Code(l51)
Tel Answer
(#51)
Auto
Reduction
—
—
On*
Off
On
Reduces the size of
incoming faxes.
See
.
PC Fax
Receive
Set the machine to
send faxes to your
computer.
Off*
(Backup
Print)
On
If you chose On, you
can turn on the
Backup Print safety
feature.
Off*
C
See Advanced User's Guide.
The factory settings are shown in Bold with an asterisk.
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Chapter C
Level 1
Level 2
Level 3
Level 4
Options
Descriptions
See
Page
Fax
Setup
Receive
Memory
Receive
—
Off*
Set the machine to
forward fax
See
.
(continued)
Fax Forward
Paging
messages, to call
your pager or cell
phone, or to store
incoming faxes in the
memory (so you can
retrieve them while
you are away from
your machine).
(continued)
Fax Storage
(Backup
Print)
On
If you chose Fax
Forward, you can
turn on the Backup
Print safety feature.
Off*
Fax Rx
Stamp
—
On*
Print the received
time and date on the
top of the received
faxes.
Off
2-sided
—
—
On
Print received faxes
on both sides of the
paper.
Off*
Setup Send Batch TX
On
Combine delayed
faxes going to the
same fax number at
the same time of day
into one
Off*
transmission.
Coverpage
Setting
Print
Sample
—
—
Print a sample of the
fax cover page. You
can fill in information
and fax it with your
document.
Coverpage
Message
Set up your own
comments for the fax
cover page.
Auto Redial
Destination
—
On*
Set the machine to
redial automatically
one time after five
minutes.
Off
—
Display*
Set the machine to
display the
destination
See
.
Hidden
information on the
Touchscreen during
fax sending.
See Advanced User's Guide.
The factory settings are shown in Bold with an asterisk.
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Settings and features tables
Level 1
Level 2
Level 3
Level 4
Options
Descriptions
See
Page
Fax
Report
Setting
Transmission
—
On
Choose the initial
setup for the
Transmission
(continued)
On+Image
Off*
Verification Report.
Off+Image
No Report
Off
Journal
Period
Journal
Period
Set the interval for
automatic printing of
the Fax Journal.
See
.
Every 50
Faxes*
If you select other
than Offor Every
50 Faxes, you can
set the time for the
option.
Every 6 Hours
Every 12
Hours
Every 24
Hours
If you select Every
7 Days, you can also
set the day of the
Every 2 Days
Every 7 Days week.
Time
Day
—
Every Monday*
Every Tuesday
Every
Wednesday
Every
Thursday
Every Friday
Every
Saturday
Every Sunday
Print Fax
—
—
—
Print incoming faxes
that are stored in the
memory.
Remote
Access
—
—
—
---l
Set your owncodefor
Remote Retrieval.
Dial
Dial Pad
Enter # Twice Set the machine to
Restriction
restrict dialing when
using the dial pad.
On
Off*
Address
Book
—
Enter # Twice Set the machine to
restrict the dialing
On
C
when using the
Off*
Address Book.
See Advanced User's Guide.
The factory settings are shown in Bold with an asterisk.
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Chapter C
Level 1
Level 2
Level 3
Level 4
Options
Descriptions
See
Page
Fax
Dial
Shortcuts
—
Enter # Twice Set the machine to
See
.
Restriction
restrict the dialing
when using a
Shortcut.
(continued)
On
(continued)
Off*
LDAP Server
—
Enter # Twice Set the machine to
restrict the dialing of
LDAP server
On
Off*
numbers.
Remaining
Jobs
—
—
—
Check which
scheduled jobs are in
the memory and
cancel selected jobs.
Miscellaneous Distinctive
Distinctive
On
Turn on the
telephonecompany’s
Distinctive Ring
Off*
subscriber service,
and then register
your new ring pattern
on the machine.
Ring
Pattern
1*
2
3
4
See Advanced User's Guide.
The factory settings are shown in Bold with an asterisk.
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Settings and features tables
Level 1
Level 2
Level 3
Level 4
Options
Descriptions
See
Page
Printer
Emulation
—
—
Auto*
Choose the
See
.
emulation mode.
HP LaserJet
BR-Script 3
HP LaserJet
BR-Script 3
Print
Options
Internal
Font
—
Print a list of the
machine’s internal
fonts.
Test Print
—
—
—
Print a test page.
2-sided
—
Off*
Enable or disable
2-sided printing and
choose long edge or
short edge.
Long Edge
Short Edge
On*
Auto
Continue
—
—
—
—
Select this setting if
you want the
machine to clear
paper size errors and
to use the paper in
the tray.
Off
Output
Color
Auto*
Choose color or
black & white for
printed documents. If
you choose Auto,
the machine selects
an appropriate option
for the document
(color or black &
white).
Color
Black and
White
Reset
Printer
—
—
Yes
No
Restore the printer
settings to the factory
settings.
Color
Correction
Calibration
Calibrate
Reset
Yes
No
Adjusts the color
density.
See
.
Yes
No
Returns the color
calibration to the
factory settings.
Registration
—
—
Yes
No
Adjusts the print
position of each
color.
Auto
Correction
On*
Chooses whether to
carry out the color
calibration and
Off
registration.
See Software and Network User's Guide.
See Advanced User's Guide.
C
The factory settings are shown in Bold with an asterisk.
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Chapter C
Level 1
Network
Level 2
Level 3
Level 4
Level 5
Options
Auto*
Static
RARP
Descriptions
Wired LAN TCP/IP
BOOT
Method
—
Choose the BOOT
method that best
suits your needs.
BOOTP
DHCP
(IP Boot
Tries)
3*
Specifies the
number of attempts
the machine will try
to obtain an IP
[00000-32767]
address when the
BOOT Methodis
set to any setting
except Static.
IP Address
—
—
—
—
[000-255].
[000-255].
[000-255].
[000-255]
Enter the IP
address.
Subnet
Mask
[000-255].
[000-255].
[000-255].
[000-255]
Enter the Subnet
mask.
Gateway
[000-255].
[000-255].
[000-255].
[000-255]
Enter the Gateway
address.
Node Name
BRNXXXXXXXXX Enter the Node
XXX
name (up to 32
characters).
WINS
Configuration
—
Auto*
Chooses the WINS
configuration mode.
Static
WINS
Server
Primary
[000-255].
[000-255].
[000-255].
[000-255]
Specify the IP
address of the
primary or
secondary WINS
server.
Secondary
[000-255].
[000-255].
[000-255].
[000-255]
See Software and Network User's Guide.
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The factory settings are shown in Bold with an asterisk.
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Settings and features tables
Level 1
Level 2
Wired LAN TCP/IP
(continued) (continued)
Level 3
Level 4
Level 5
Options
Descriptions
DNS Server Primary
[000-255].
[000-255].
[000-255].
[000-255]
Specify the IP
address of the
primary or
secondary DNS
server.
Network
(continued)
Secondary
[000-255].
[000-255].
[000-255].
[000-255]
APIPA
IPv6
—
—
On*
Automatically
allocates the IP
address from the
link-local address
range.
Off
On
Enable or disable
the IPv6 protocol. If
you want to use the
IPv6 protocol, visit
Off*
for more
information.
Ethernet
—
—
—
—
Auto*
Choose the
Ethernet link mode.
100B-FD
100B-HD
10B-FD
10B-HD
Wired
Status
Active
100B-FD
You can see the
current wired
status.
Active
100B-HD
Active 10B-FD
Active 10B-HD
Inactive
Wired OFF
—
MAC
Address
—
—
—
—
—
—
View the MAC
address of the
machine.
Set to
Default
Yes
No
Restore the wired
network setting to
the factory setting.
Wired
Enable
On*
Enable or disable
the Wired LAN
manually.
C
Off
See Software and Network User's Guide.
Visit the Brother Solutions Center to download the Web Connect Guide at
The factory settings are shown in Bold with an asterisk.
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Chapter C
Level 1
Level 2
Level 3
Level 4
Level 5
Options
Auto*
Static
RARP
Descriptions
WLAN
TCP/IP
BOOT
Method
—
Choose the BOOT
method that best
suits your needs.
Network
(continued)
BOOTP
DHCP
(IP Boot
Tries)
—
3*
Specifies the
number of attempts
the machine will try
to obtain an IP
[00000-32767]
address when the
BOOT Methodis
set to any setting
except Static.
IP Address
—
—
—
—
[000-255].
[000-255].
[000-255].
[000-255]
Enter the IP
address.
Subnet
Mask
[000-255].
[000-255].
[000-255].
[000-255]
Enter the Subnet
mask.
Gateway
[000-255].
[000-255].
[000-255].
[000-255]
Enter the Gateway
address.
Node Name
BRWXXXXXXXXX Enter the Node
XXX
name (up to 32
characters).
WINS
Configuration
—
Auto*
Chooses the WINS
configuration mode.
Static
WINS
Server
Primary
[000-255].
[000-255].
[000-255].
[000-255]
Specify the IP
address of the
primary or
secondary WINS
server.
Secondary
[000-255].
[000-255].
[000-255].
[000-255]
See Software and Network User's Guide.
Visit the Brother Solutions Center to download the Web Connect Guide at
The factory settings are shown in Bold with an asterisk.
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Settings and features tables
Level 1
Level 2
WLAN
Level 3
Level 4
Level 5
Options
Descriptions
TCP/IP
DNS Server Primary
[000-255].
[000-255].
[000-255].
[000-255]
Specify the IP
address of the
primary or
secondary DNS
server.
Network
(continued)
(continued)
(continued)
Secondary
[000-255].
[000-255].
[000-255].
[000-255]
APIPA
IPv6
—
—
On*
Automatically
allocates the IP
address from the
link-local address
range.
Off
On
Enable or disable
the IPv6 protocol. If
you want to use the
IPv6 protocol, visit
Off*
for more
information.
WLAN
Assistant
—
—
—
(Windows® only)
You can configure
your wireless
network settings
using the Brother
CD-ROM.
Setup
Wizard
—
—
—
—
—
—
You can configure
your internal print
server.
WPS/AOSS
You can easily
configure your
wireless network
settings using the
one-button push
method.
WPS w/ PIN
Code
—
—
—
You can easily
configure your
wireless network
settings using WPS
with a PIN code.
See Software and Network User's Guide.
Visit the Brother Solutions Center to download the Web Connect Guide at
The factory settings are shown in Bold with an asterisk.
C
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Chapter C
Level 1
Level 2
WLAN
Level 3
Level 4
Level 5
Options
Descriptions
WLAN
Status
Status
—
Active(11b)
Active(11g)
Active(11n)
You can see the
current wireless
network status.
Network
(continued)
(continued)
Wired LAN
Active
WLAN Off
AOSS Active
Connection
Failed
Signal
—
Strong
Medium
Weak
None
—
You can see the
current wireless
network signal
strength.
SSID
—
—
You can see the
current SSID.
Comm. Mode
Ad-hoc
Infrastructure
None
You can see the
current
Communication
Mode.
MAC
Address
—
—
—
—
—
View the MAC
address of the
machine.
Set to
Default
Yes
No
Restore the
wireless network
settings to factory
setting.
WLAN
Enable
—
—
—
—
On
Enable or disable
the wireless LAN
manually.
Off*
Wi-Fi
Direct
Push
Button
—
You can easily
configure your
Wi-Fi Direct
network settings
using the
one-button push
method.
PIN Code
—
—
—
You can easily
configure your
Wi-Fi Direct
network settings
using WPS with a
PIN code.
See Software and Network User's Guide.
Visit the Brother Solutions Center to download the Web Connect Guide at
The factory settings are shown in Bold with an asterisk.
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Settings and features tables
Level 1
Level 2
Level 3
Level 4
Level 5
Options
Descriptions
Wi-Fi
Direct
Manual
—
—
—
You can manually
configure your
Wi-Fi Direct
Network
(continued)
(continued)
network settings.
Group
Owner
—
—
—
—
On
Sets your machine
as the Group
Owner.
Off
Device
Information Name
Device
—
You can see the
device name of
your machine.
SSID
(My SSID)
View the SSID of
the Group Owner.
(Connected to
other party's
SSID)
When the machine
is not connected,
the Touchscreen
displays Not
Not Connected
Connected.
IP Address
—
—
—
You can see the
current IP Address
of your machine.
Status
Information
Status
G/O
Active(**)
You can see the
current Wi-Fi Direct
network status.
Client Active
Not Connected
Off
Wired LAN
Active
**= the number
of devices
Signal
—
Strong
Medium
Weak
You can see the
current Wi-Fi Direct
network signal
strength.
None
Whenyourmachine
acts as the Group
Owner, the
Touchscreen
always displays
Strong.
I/F Enable
—
—
On
Enable or disable
the Wi-Fi Direct
connection.
Off*
C
See Software and Network User's Guide.
Visit the Brother Solutions Center to download the Web Connect Guide at
The factory settings are shown in Bold with an asterisk.
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Chapter C
Level 1
Level 2
Level 3
Level 4
Level 5
Options
On*
Descriptions
NFC
—
—
—
You can use card
authentication by
touchingthe ICcard
to the NFC Reader
on the control
Network
Off
(continued)
panel.
E-mail/IFAX Mail
—
—
—
Enter the mail
address (up to 60
characters).
Address
(MFC-L8600CDW
is supported only
after IFAX is
Setup
SMTP
Server
[000-255].
[000-255].
[000-255].
[000-255]
Enter the SMTP
server address, or
name (up to 64
characters).
Server
downloaded)
Name
25*
Port
Enter the SMTP
port number.
[1-65535]
Auth. for None*
Select the Security
method for E-mail
notification.
SMTP
SMTP-AUTH
None*
SSL/TLS
Send or receive an
E-mail via an E-mail
server that requires
secure SSL/TLS
communication.
SSL
TLS
Verify
Cert.
On
Verify the SMTP
Server Certificate
automatically.
Off*
POP3/IMAP4 Protocol
Server
POP3*
Choose POP3 or
IMAP4 for receiving
E-mails.
IMAP4
[000-255].
[000-255].
[000-255].
[000-255]
Enter POP3 or
IMAP4 server
address, or name
(up to 64
characters).
Name
Port
110*
Enter POP3 or
IMAP4 port
number.
[1-65535]
Mailbox
Name
—
Enter the mail box
name (up to 60
characters).
See Software and Network User's Guide.
Visit the Brother Solutions Center to download the Web Connect Guide at
The factory settings are shown in Bold with an asterisk.
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Settings and features tables
Level 1
Level 2
Level 3
Level 4
Level 5
Options
Descriptions
E-mail/IFAX Setup
POP3/IMAP4 Mailbox
—
Enter the password
to log in to the
POP3 or IMAP4
server (up to 32
characters).
Network
(continued)
Server
Password
(MFC-L8600CDW
(continued)
is supported only
after IFAX is
(continued)
downloaded)
Select
Folder
Default(Inbox)
*
Choose the mail
folder. If you
choose
(continued)
Specified
Specified, enter
the folder name (up
to 60 characters).
SSL/TLS
None*
SSL
You can send or
receive an E-mail
via an E-mail server
thatrequiressecure
SSL/TLS
TLS
communication.
Verify
Cert.
On
Verify the POP3 or
IMAP4 Server
Certificate
Off*
automatically.
APOP
On
Enable or disable
APOP.
Off*
On*
Off
SetupMail Auto
RX Polling
Auto
Polling
Automatically
checks the server
for new messages.
Poll
Frequency
1Min
Set the interval for
checking for new
messages on the
server.
3Mins
5Mins
(When Auto
Polling
is set to On.) 10Mins*
30Mins
60Mins
Header
—
All
Select the contents
of the mail header
to be printed.
Subject+From
+To
None*
On*
Del/Read
Error Mail
—
The POP3 server
deletes error mails
automatically. The
IMAP4 server
Off
deletes error mails
automatically after
you read them.
C
See Software and Network User's Guide.
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The factory settings are shown in Bold with an asterisk.
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Chapter C
Level 1
Level 2
Level 3
Level 4
Level 5
Options
On
Descriptions
E-mail/IFAX SetupMail Notification
—
Receive notification
messages.
Network
RX
(MFC-L8600CDW
MDN
(continued)
is supported only
after IFAX is
(continued)
Off*
SetupMail Sender
—
Internet Fax
Job*
Displaysthesubject
that is attached to
the Internet Fax
data.
downloaded)
TX
Subject
(continued)
Size Limit
—
—
—
On
Limits the size of
E-mail documents.
Off*
On
Notification
Sends notification
messages.
Off*
On
Setup
Relay
Relay
Broadcast
Relays a document
to another fax
machine.
Off*
Relay
Domain
—
—
—
Registers the
Domain name.
Relay
On
Prints the Relay
Report
Broadcast Report.
Off*
—
Manual
Receive
—
—
—
Manually check the
POP3 or IMAP4
server for new
messages.
Web
Proxy
Proxy
Connection
On
You can change the
Web connection
settings.
Connect
Settings
Settings
Off*
—
Address
Port
—
—
—
—
—
8080*
—
User Name
Password
—
—
Fax to
Server
Fax to
Server
On
You can store a
prefix/suffix
Off*
—
address in the
machine and can
send a document
from a fax server
system.
(MFC-L8600CDW
is supported only
after IFAX is
Prefix
Suffix
—
—
—
—
—
downloaded)
Security
IPsec
—
—
—
—
On
Enable or disable
Ipsec.
Off*
Yes
No
Network
Reset
—
Restore all network
settings to the
factory settings.
See Software and Network User's Guide.
Visit the Brother Solutions Center to download the Web Connect Guide at
The factory settings are shown in Bold with an asterisk.
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Settings and features tables
Level 1
Level 2
Level 3
Options
Descriptions
See
Page
Print
Reports
Transmission
View on LCD
Print Report
—
—
View or print the Transmission
Verification Report for your last
200 outgoing faxes and print the
last report.
See
.
Address Book
Fax Journal
—
—
—
—
Lists names and numbers
stored in the Address Book.
Lists information about your last
200 incoming and outgoing
faxes.
(TX means Transmit.
RX means Receive.)
User Settings
—
—
—
—
Lists your settings.
Printer
Lists your Printer settings.
Settings
Network
Configuration
—
—
—
—
—
—
Lists your Network settings.
Drum Dot Print
Prints the Drum Dot Check
Sheet.
WLAN Report
Prints the result of wireless LAN
connectivity diagnosis.
See
.
See Advanced User's Guide.
See Software and Network User's Guide.
The factory settings are shown in Bold with an asterisk.
C
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Chapter C
Level 1
Level 2
Level 3
Options
Descriptions
See
Page
Machine
Info.
Serial No.
—
—
Check the serial number of your
machine.
Firmware
Version
Main Version
Sub1 Version
Sub2 Version
Sub4 Version
Total
—
Check the firmware version of
your machine.
—
—
—
Page Counter
Color
Check the number of total color
or black & white pages the
machine has printed during its
life.
See
.
Black and
White
Fax/List
Copy
Color
Black and
White
Color
Black and
White
Print
Color
Black and
White
Parts Life
Drum
—
—
—
—
—
—
—
—
Check the percentage of a
machine part’s life that remains
available.
Belt Unit
Fuser
Laser Unit
PF Kit MP
PF Kit 1
PF Kit 2
Drum
Reset Menu
Reset the drum unit life.
Appears when you replace the
drum unit.
(Appears only
whenthedrumunit
or belt unit has
exceeded its rated
life.)
Belt Unit
—
Reset the belt unit life. Appears
when you replace the belt unit.
See Advanced User's Guide.
The factory settings are shown in Bold with an asterisk.
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Settings and features tables
Level 1
Level 2
Level 3
Options
Descriptions
See
Page
Initial
Setup
Date & Time
Date
Time
—
—
Add the date and time on the
Touchscreen and in the
headings of faxes you send.
See
.
.
Clock Type
12h Clock*
Chooses the time format from
12-hour or 24-hour.
24h Clock
Auto Daylight On
Off*
Changes for Daylight Saving
Time automatically.
See
Time Zone
UTCXXX:XX
Sets the time zone for your
country.
Station ID
Fax
Tel
Name
—
—
Set up your name and fax
number to appear on each page
you fax.
—
—
Tone/Pulse
(in Canada)
Dial Tone
Tone*
Choose the dialing mode.
See
.
.
Pulse
—
—
Detection
No Detection*
On
You can shorten the dial tone
detect pause.
Dial Prefix
Sets a prefix number that will
always be added before the fax
number every time you dial.
See
Off*
Compatibility
—
High*
Adjust the equalization for
transmission difficulties.
Normal
VoIP service providers offer fax
support using various
standards. If you regularly
experience fax transmission
errors, choose Basic(for
VoIP).
Basic(for
VoIP)
Reset
Machine Reset Yes
Restores the machine settings
to the factory settings except for
network settings, station ID and
Address Book.
No
Network
Yes
No
Restores all network settings to
the factory settings.
Address Book Yes
Erase all stored phone numbers
and fax settings.
& Fax
No
All Settings Yes
Restores all the machine's
settings quickly to the factory
defaults.
No
C
See Advanced User's Guide.
See Quick Setup Guide.
The factory settings are shown in Bold with an asterisk.
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Chapter C
Level 1
Level 2
Level 3
Options
Descriptions
See
Page
Initial
Setup
Reset
Factory Reset Yes
Restores all the machine's
settings to the factory defaults.
Perform this operation when
you dispose of your machine.
(continued)
No
(continued)
Local Language
—
(in USA)
Change the Touchscreen
language for your country.
See
.
English*
Español
(in Canada)
English*
Français
See Advanced User's Guide.
See Quick Setup Guide.
The factory settings are shown in Bold with an asterisk.
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Settings and features tables
Features Tables
C
Fax (When Fax Preview is Off)
C
Fax
Level 1
Level 2
Level 3
Options
Descriptions
See
Page
Redial/Pause
—
—
—
Redial the last
—
number called. When
you are entering a fax
or telephone number
on the Touchpanel,
Redial changes to
Pause on the
Touchscreen. Press
Pause when you
need a delay while
dialingnumbers, such
as access codes and
credit card numbers.
You can also store a
pause when you set
up addresses.
Hook
—
—
—
—
Press before dialing
when you want to
listen to make sure a
fax machine has
answered, and then
press Fax Start.
—
Address Book
—
—
Search within the
Address Book.
(Search:)
Edit
Add New
Address
Store Address Book
numbers, so you can
dial by pressing
Address Book on the
Touchscreen (and
Fax Start).
—
Setup Groups
Set up Group
numbers for
Broadcasting.
See
.
Change
Delete
—
Change Address
Book numbers.
and
see
.
Delete Address Book
numbers.
C
—
Apply
Start sending a fax
using the address
book.
and
see
.
See Advanced User's Guide.
The factory settings are shown in Bold with an asterisk.
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Chapter C
Level 1
Level 2
Level 3
Options
Descriptions
See
Page
Call History
Outgoing Call
Edit
Add to Address Choose a number
See
.
.
Book
Delete
—
from the Outgoing
Call history and then
send a fax to it, add it
to Address Book, or
delete it.
Apply
Fax Start
Options
—
—
—
—
Send a fax.
—
Fax Resolution
Standard*
Fine
Set the resolution for
outgoing faxes.
See
S.Fine
Photo
Off*
2-sided Fax
—
Set the 2-sided
scanning format.
(MFC-L8850CDW
and
2-sided Scan:
Long Edge
MFC-L9550CDW)
2-sided Scan:
Short Edge
Contrast
—
Auto*
Change the lightness
or darkness of faxes
you send.
Light
Dark
Broadcasting
Add Number
Add Number
Send the same fax
message to more
than one fax number.
Add from
Address book
Search in
Address book
Delayed Fax
Real Time TX
Delayed Fax
On
Set the time of day
that delayed faxes will
be sent.
Off*
Set Time
—
—
On
Send a fax without
using the memory.
Off*
Coverpage
Setup
Coverpage
Setup
On
Automatically send a
cover page you
programmed.
Off*
Coverpage
Message
1.Comment Off
2.Please Call
3.Urgent
4.Confidential
5.
6.
—
Total Pages
See Advanced User's Guide.
The factory settings are shown in Bold with an asterisk.
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Settings and features tables
Level 1
Level 2
Level 3
Options
Descriptions
See
Page
Options
Overseas Mode
—
On
If you are having
difficulty sending
faxes overseas, set
this to On.
See
.
(continued)
Off*
Glass Scan
Size
—
—
Letter*
A4
To fax an A4, Legal or
Folio size document,
you must change the
Glass Scan Size
setting.
Legal/Folio
(MFC-L8850CDW
and
MFC-L9550CDW)
Set New
Default
Fax Resolution Saveyourfaxsettings
See
.
as the default
settings.
Contrast
Glass Scan
Size
Real Time TX
Coverpage
Setup
Overseas Mode
(Options)
Yes
No
Factory Reset
—
—
Yes
No
Restore all the fax
settings you changed
back to the factory
settings.
Save as
Shortcut
—
Address
Register the current
settings as a shortcut.
Fax Resolution
2-sided Fax
(MFC-L8850CDW
and
MFC-L9550CDW)
Contrast
Broadcasting
Real Time TX
Coverpage
Setup
Overseas Mode
C
Glass Scan
Size
See Advanced User's Guide.
The factory settings are shown in Bold with an asterisk.
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Chapter C
Fax (When Fax Preview is On)
C
Fax
Level 1
Level 2
Level 3
Options
Descriptions
See
Page
Sending
Fax(es)
Received Faxes Print/Delete
Print All:New
Fax(es)
—
—
—
—
Print the new
received faxes.
Print All(Old
Faxes)
Print the old received
faxes.
Delete All:New
Fax(es)
Delete the new
received faxes.
Delete All(Old
Faxes)
Delete the old
received faxes.
Address Book
Call History
See Advanced User's Guide.
The factory settings are shown in Bold with an asterisk.
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Settings and features tables
Copy
C
Copy
Level 1
Level 2
Level 3
Options
Descriptions
See
Page
Black Start
—
—
—
Make a black &
white or gray scale
copy.
—
Color Start
Receipt
—
—
—
—
—
—
Make a color copy.
Choosethedesired
settings from the
preset items.
Normal
2in1(ID)
2in1
2-sided(12)
2-sided(22)
(MFC-L8850CDW
and
MFC-L9550CDW)
Paper Save
Options
Quality
—
Auto*
Choose the Copy
resolution for your
type of document.
See
.
Text
Photo
Receipt
(When you select
2in1(ID)in Page
Layout)
Auto*
Lighter
—
Enlarge/Reduce 100%*
Enlarge
—
200%
Choose an
enlargement ratio
for the next copy.
141% A5A4
104% EXELTR
See .Advanced User's Guide
The factory settings are shown in Bold with an asterisk.
C
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Chapter C
Level 1
Level 2
Level 3
Options
Descriptions
See
Page
Options
Enlarge/Reduce Reduce
97% LTRA4
94% A4LTR
91% Full Page
85% LTREXE
83% LGLA4
78% LGLLTR
70% A4A5
50%
Chooseareduction
ratio for the next
copy.
See
.
(continued)
(continued)
Custom(25-400%)
—
Enter an
enlargement or
reduction ratio.
Density
—
Adjust the Density
for copies.
-2
-1
When you choose
2in1(ID)from
the preset items,
the default setting
is +1.
*
0
+1
+2
Contrast
—
Adjust the contrast
for copies.
-2
-1
0
*
+1
+2
Stack/Sort
—
—
Stack*
Choose to stack or
sort multiple
copies.
Sort
Page Layout
Off(1in1)*
2in1(P)
2in1(L)
2in1(ID)
4in1(P)
4in1(L)
Make N in 1 and
2 in 1 ID copies.
See .Advanced User's Guide
The factory settings are shown in Bold with an asterisk.
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Settings and features tables
Level 1
Level 2
Level 3
Options
Descriptions
See
Page
Options
Color Adjust
Red
Adjusttheredcolor
for copies.
See
.
(continued)
-2
-1
0
*
*
*
+1
+2
Green
Adjust the green
color for copies.
-2
-1
0
+1
+2
Blue
Adjust the blue
color for copies.
-2
-1
0
+1
+2
2-sided Copy
—
—
Off*
Enable or disable
2-sided copying
and choose long
edge or short edge.
(MFC-L8600CDW)
1-sided2-sided
Long Edge Flip
1-sided2-sided
Short Edge Flip
2-sided Copy
Off*
(MFC-L8850CDW
and
MFC-L9550CDW)
2-sided2-sided
1-sided2-sided
Long Edge Flip
2-sided1-sided
Long Edge Flip
1-sided2-sided
Short Edge Flip
2-sided1-sided
Short Edge Flip
C
See .Advanced User's Guide
The factory settings are shown in Bold with an asterisk.
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Chapter C
Level 1
Level 2
Level 3
Options
Descriptions
See
Page
Options
2-sided Copy
Page Layout
—
LongEdge
LongEdge*
Choose a page
layout option when
you make 2-sided
N in 1 copies from
a 2-sided
See
.
(continued)
(MFC-L8850CDW
and
MFC-L9550CDW)
LongEdge
ShortEdge
ShortEdge
document.
LongEdge
ShortEdge
ShortEdge
Tray Use
—
Tray#1 Only
Tray#2 Only
MP Only
Sets the machine
to choose the tray
that will be used for
Copy mode.
MP>T1>T2*
MP>T2>T1
T1>T2>MP
T2>T1>MP
(Tray#2 Onlyand
T2appear only if you
installed Tray 2.)
Remove
—
Off*
Change the
Background
Color
amount of
background color
that is removed.
Low
Medium
High
See .Advanced User's Guide
The factory settings are shown in Bold with an asterisk.
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Settings and features tables
Level 1
Level 2
Level 3
Options
Descriptions
See
Page
Options
Save as
Shortcut
—
Quality
Add the current
settings as a
shortcut.
See
.
(continued)
Enlarge/Reduce
Density
Contrast
Stack/Sort
Page Layout
Red
Green
Blue
2-sided Copy
2-sided Copy
Page Layout
(MFC-L8850CDW
and
MFC-L9550CDW)
Tray Use
Remove
Background
Color
See .Advanced User's Guide
The factory settings are shown in Bold with an asterisk.
C
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Chapter C
Scan
C
Scan
Level 1
Level 2
Level 3
Options
Descriptions
See
Page
to OCR
(PC Select)
Options
See
.
Save as
Shortcut
(PC Select)
—
Add the current settings
as a shortcut.
Start
Start scanning.
to File
to Image
to USB
(PC Select)
(PC Select)
Options
Options
Save as
Shortcut
(PC Select)
Add the current settings
as a shortcut.
Start
—
Start scanning.
Options
Save as
Shortcut
(PC Select)
Add the current settings
as a shortcut.
Start
—
Start scanning.
Save as
Shortcut
—
2-sided Scan
(MFC-L8850CDW and
MFC-L9550CDW)
Add the current settings
as a shortcut.
Scan Type
Resolution
File Type
Glass Scan Size
File Name
File Size
Remove Background
Color
Start
—
—
Start scanning.
to E-mail
(PC Select)
Options
Save as
(PC Select)
Add the current settings
Shortcut
as a shortcut.
Start
—
Start scanning.
See Software and Network User's Guide.
The factory settings are shown in Bold with an asterisk.
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Settings and features tables
Level 1
Level 2
Level 3
Options
Descriptions
See
Page
to E-mail
Server
Address Book
—
—
Choose the address of the
recipient from the address
book.
See
.
(MFC-L8600CDW
is supported only
after IFAX is
Manual
OK
—
—
Manually enter the
address of the recipient.
downloaded)
Options
Save as
Address
Add the current settings
Shortcut
as a shortcut.
2-sided Scan
(MFC-L8850CDW and
MFC-L9550CDW)
Scan Type
Resolution
File Type
Glass Scan Size
File Size
—
Start
Start scanning.
to FTP/SFTP (Profile name)
Options
Save as
(Profile name)
Add the current settings
Shortcut
as a shortcut.
Start
—
Start scanning.
to Network
(Profile name)
Options
Save as
(Profile name)
Add the current settings
Shortcut
as a shortcut.
Start
—
—
—
—
Start scanning.
WS Scan
Scan
Scan data using Web
Service protocol.
Scan for
E-mail
—
(Appearsifyou
have installed
the scanner
driver for your
network-
connected
machine via
Web
Scan for Fax
—
—
—
—
Scan for
Print
Services.)
See Software and Network User's Guide.
The factory settings are shown in Bold with an asterisk.
C
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Chapter C
Options (to OCR)
C
Level 1
Level 2
Options
Descriptions
See
Page
Options
2-sided Scan
Off*
Choose the 2-sided scan
mode.
See
.
(MFC-L8850CDW and
MFC-L9550CDW)
2-sided Scan: Long Edge
2-sided Scan: Short
Edge
Scan Settings
Set at Device
To change settings using
theTouchscreen,choose
Set at Device.
Set from Computer*
Scan Type
Color
Choose the scan type for
your document.
(Appears when Scan
Settingsis set to Set at
Device.)
Gray
Black and White*
Resolution
100 dpi
200 dpi*
300 dpi
600 dpi
Text*
Choose the scan
resolution for your
document.
(Appears when Scan
Settingsis set to Set at
Device.)
File Type
Choose the file format for
your document
(Appears when Scan
Settingsis set to Set at
Device.)
HTML
RTF
Scan Size
A4
Choose the scan size for
your document.
(Appears when Scan
Settingsis set to Set at
Device.)
Letter*
Legal
See Software and Network User's Guide.
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Settings and features tables
Options (to File, to Image and to E-mail)
C
Level 1
Level 2
Options
Descriptions
See
Page
Options
2-sided Scan
Off*
Choose the 2-sided scan
mode.
See
.
(MFC-L8850CDW and
MFC-L9550CDW)
2-sided Scan: Long Edge
2-sided Scan: Short
Edge
Scan Settings
Set at Device
To change settings using
the Touchscreen, choose
Set at Device.
Set from Computer*
Scan Type
Color*
Choose the scan type for
your document.
(Appears when Scan
Settingsis set to Set at
Device.)
Gray
Black and White
Resolution
100 dpi
200 dpi*
300 dpi
600 dpi
Choose the scan
resolution for your
document.
(Appears when Scan
Settingsis set to Set at
Device.)
File Type
(When you select Coloror
Grayin Scan Type)
Choose the file format for
your document.
(Appears when Scan
Settingsis set to Set at
Device.)
PDF*
JPEG
(When you select Black and
Whitein Scan Type)
PDF*
TIFF
A4
Scan Size
Choose the scan size for
your document.
(Appears when Scan
Settingsis set to Set at
Device.)
Letter*
Legal
Remove Background Color Off*
Change the amount of
background color that is
removed.
(Appears when Scan
Settingsis set to Set at
Device.)
Low
Medium
High
This function is not
available for black &
white scanning.
See Software and Network User's Guide.
C
The factory settings are shown in Bold with an asterisk.
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Chapter C
Options (to USB)
C
Level 1
Level 2
Options
Descriptions
See
Page
Options
2-sided Scan
Off*
Choose the 2-sided scan
mode.
See
.
(MFC-L8850CDW and
MFC-L9550CDW)
2-sided Scan: Long Edge
2-sided Scan: Short
Edge
Scan Type
Color*
Choose the scan type for
your document.
Gray
Black and White
Resolution
(When you select Colorin
Scan Type)
Choose the scan
resolution for your
document.
100 dpi
200 dpi*
300 dpi
600 dpi
Auto
(When you select Grayin
Scan Type)
100 dpi
200 dpi*
300 dpi
Auto
(When you select Black and
Whitein Scan Type)
200 dpi*
300 dpi
200x100
See Software and Network User's Guide.
The factory settings are shown in Bold with an asterisk.
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Settings and features tables
Level 1
Level 2
Options
Descriptions
See
Page
Options
File Type
(When you select Coloror
Grayin Scan Type)
Choose the file format for
your document.
See
.
(continued)
PDF*
JPEG
PDF/A
Secure PDF
Signed PDF
XPS
(When you select Black and
Whitein Scan Type)
PDF*
PDF/A
Secure PDF
Signed PDF
TIFF
Glass Scan Size
A4
To scan an A4, Legal or
Folio size document, you
must change the Glass
Scan Size setting.
Letter*
Legal/Folio
(MFC-L8850CDW and
MFC-L9550CDW)
File Name
File Size
XXXXXX
(Date & Year)
Enter a file name for the
scanned data.
Small
Choose the file size for
color or gray scale
scanning.
Medium*
Large
Remove Background Color Off*
Change the amount of
background color that is
removed.
Low
Medium
High
See Software and Network User's Guide.
The factory settings are shown in Bold with an asterisk.
C
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Chapter C
Level 1
Level 2
Options
Descriptions
See
Page
Options
Set New Default
2-sided Scan
(MFC-L8850CDW and
MFC-L9550CDW)
Save your scan settings
as the default settings.
See
.
(continued)
Scan Type
Resolution
File Type
Glass Scan Size
File Size
Remove Background Color
Yes
Factory Reset
Restore all the scan
settings you changed
back to the factory
settings.
No
See Software and Network User's Guide.
The factory settings are shown in Bold with an asterisk.
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Settings and features tables
Options (to E-mail Server)
C
Level 1
Level 2
Options
Descriptions
See
Page
Options
2-sided Scan
Off*
Choose the 2-sided scan
mode.
See
.
(MFC-L8850CDW and
MFC-L9550CDW)
2-sided Scan: Long Edge
2-sided Scan: Short
Edge
Scan Type
Color*
Choose the scan type for
your document.
Gray
Black and White
Resolution
(When you select Colorin
Scan Type)
Choose the scan
resolution for your
document.
100 dpi
200 dpi*
300 dpi
600 dpi
Auto
(When you select Grayin
Scan Type)
100 dpi
200 dpi*
300 dpi
Auto
(When you select Black and
Whitein Scan Type)
200 dpi*
300 dpi
200x100
See Software and Network User's Guide.
The factory settings are shown in Bold with an asterisk.
C
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Chapter C
Level 1
Level 2
Options
Descriptions
See
Page
Options
File Type
(When you select Coloror
Grayin Scan Type)
Choose the file format for
your document.
See
.
(continued)
PDF*
JPEG
PDF/A
Secure PDF
Signed PDF
XPS
(When you select Black and
Whitein Scan Type)
PDF*
PDF/A
Secure PDF
Signed PDF
TIFF
Glass Scan Size
A4
To scan an A4, Legal or
Folio size document, you
must change the Glass
Scan Size setting.
Letter*
Legal/Folio
(MFC-L8850CDW and
MFC-L9550CDW)
File Size
Small
Choose the file size for
color or gray scale
scanning.
Medium*
Large
Set New Default
2-sided Scan
(MFC-L8850CDW and
MFC-L9550CDW)
Save your scan settings
as the default settings.
Scan Type
Resolution
File Type
Glass Scan Size
File Size
Yes
Factory Reset
Restore all the scan
settings you changed
back to the factory
settings.
No
See Software and Network User's Guide.
The factory settings are shown in Bold with an asterisk.
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Settings and features tables
Options (to FTP/SFTP and to Network)
C
Level 1
Level 2
Options
Descriptions
See
Page
Options
2-sided Scan
Off*
Choose the 2-sided scan
mode.
See
.
(MFC-L8850CDW and
MFC-L9550CDW)
2-sided Scan: Long Edge
2-sided Scan: Short
Edge
Scan Type
Color*
Choose the scan type for
your document.
Gray
Black and White
Resolution
(When you select Colorin
Scan Type)
Choose the scan
resolution and file format
for your document.
100 dpi
200 dpi*
300 dpi
600 dpi
Auto
(When you select Grayin
Scan Type)
100 dpi
200 dpi*
300 dpi
Auto
(When you select Black and
Whitein Scan Type)
200 dpi*
300 dpi
200x100
See Software and Network User's Guide.
The factory settings are shown in Bold with an asterisk.
C
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Chapter C
Level 1
Level 2
Options
Descriptions
See
Page
Options
File Type
(When you select Coloror
Grayin Scan Type)
Choose the scan
resolution and file format
for your document.
See
.
(continued)
PDF*
JPEG
PDF/A
Secure PDF
Signed PDF
XPS
(When you select Black and
Whitein Scan Type)
PDF*
PDF/A
Secure PDF
Signed PDF
TIFF
Glass Scan Size
A4
To scan an A4, Legal or
Folio size document, you
must change the Glass
Scan Size setting.
Letter*
Legal/Folio
(MFC-L8850CDW and
MFC-L9550CDW)
File Name
BRNXXXXXXXXXXXX*
Estimate
Report
Choose preset file
names. If you choose
<Manual>, you can
name the file as you like.
Order sheet
Contract sheet
Check
Receipt
<Manual>
Small
File Size
Choose the file size for
color or gray scale
scanning.
Medium*
Large
Remove Background Color Off*
Change the amount of
background color that is
removed.
Low
Medium
High
User Name
—
Enter the user name.
See Software and Network User's Guide.
The factory settings are shown in Bold with an asterisk.
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Settings and features tables
Toner
C
Level 1
Level 2
Options
Descriptions
See
Page
Toner Life
—
—
View the approximate remaining toner life
for each color.
See
.
Test Print
—
—
Print the Test Print page.
Calibration
Calibrate
Yes
No
Adjust the color density or reset calibration
to the factory settings.
Reset
Yes
No
Registration
—
Yes
No
Adjust the print position of each color
automatically.
See Advanced User's Guide.
The factory settings are shown in Bold with an asterisk.
Wi-Fi Setup
C
Level 1
Level 2
Options
Descriptions
See
Page
Setup Wizard
WPS/AOSS
—
—
—
—
Configure your internal print server.
See
.
Easily configure your wireless network
settings using the one-button push method.
(Windows® only) You can configure your
wireless network settings using the Brother
CD-ROM.
WLAN Assistant
—
—
See Software and Network User's Guide.
The factory settings are shown in Bold with an asterisk.
C
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Chapter C
Shortcuts
C
Level 1
Level 2
Copy
Level 3
Options
Descriptions
See
Page
Add
Shortcut
Receipt
See Copy
Choose the desired settings
from the preset items.
Normal
2in1(ID)
2in1
2-sided(12)
2-sided(22)
(MFC-L8850CDW and
MFC-L9550CDW)
Paper Save
Address
Fax
—
Store fax numbers, so you can
dial by pressing this shortcut.
Fax Resolution
Standard
Fine
Set the resolution for outgoing
faxes.
S.Fine
Photo
Off
2-sided Fax
Choose the 2-sided fax scan
mode.
(MFC-L8850CDW and 2-sidedScan:
MFC-L9550CDW)
Long Edge
2-sidedScan:
Short Edge
Contrast
Auto
Change the lightness or
darkness of faxes you send.
Light
Dark
Broadcasting
Add Number
(Options)
Add Number
You can send the same fax
message to more than one fax
number.
Add from
Address book
Search in
Address book
Real Time TX
On
Send a fax without using the
memory.
Off
Coverpage Setup
Coverpage
Setup
Automatically send a cover
page you programmed.
Coverpage
Message
Total Pages
The factory settings are shown in Bold with an asterisk.
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Settings and features tables
Level 1
Level 2
Level 3
Options
Descriptions
See
Page
Add
Shortcut
Fax
Overseas Mode
On
If you are having difficulty
sending faxes overseas, set
this to On.
(continued)
Off
(continued)
Glass Scan Size
Letter
A4
Adjust the scan area of the
scanner glass to the size of the
document.
Legal/Folio
(MFC-L8850CDW
and
MFC-L9550CDW)
Scan
to File
to OCR
(PC Select)
(PC Select)
(PC Select)
Scan a black & white or a color
document into your computer.
Convert your text document to
an editable text file.
to Image
to USB
Scan a color picture into your
graphics application.
2-sided Scan
(MFC-L8850CDW
and
Scan documents into a USB
flash drive.
MFC-L9550CDW)
Scan Type
Resolution
File Type
Glass Scan
Size
File Name
File Size
Remove
Background
Color
to E-mail
(PC Select)
Scan a black & white or a color
document into your E-mail
application.
The factory settings are shown in Bold with an asterisk.
C
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Chapter C
Level 1
Level 2
Level 3
Options
Descriptions
See
Page
Add
Shortcut
Scan
to E-mail Server Address
Scan a black & white or a color
document into your E-mail
Server.
(continued)
(MFC-L8600CDW is
supported only after
IFAX is downloaded)
2-sided Scan
(MFC-L8850CDW
and
(continued)
MFC-L9550CDW)
Scan Type
Resolution
File Type
Glass Scan
Size
File Size
to Network
(Profile name)
Send scanned data to a CIFS
server on your local network or
on the Internet.
to FTP/SFTP
(Profile name)
—
Send scanned data via FTP or
SFTP.
SKYDRIVE®
BOX
Web
Connect the Brother machine
to an Internet service.
—
—
Web services may have been
added and/or service names
may have been changed by the
provider since this document
was published.
PICASA WEB
ALBUMS™
GOOGLE DRIVE™
—
—
FLICKR®
Visit the Brother Solutions
Center to download the Web
Connect Guide at
FACEBOOK
—
—
EVERNOTE®
DROPBOX
—
—
—
—
Apps
NoteScan
Apps may have been added
and/or app names may have
been changed by the provider
since this document was
published.
Outline&Scan
Outline&Copy
Visit the Brother Solutions
Center to download the Web
Connect Guide at
(Choose
shortcut
button.)
Edit Shortcut
Name
—
—
Change the shortcut name.
(Select a
Delete
Delete the shortcut.
Shortcut to
Rename/Delete
)
The factory settings are shown in Bold with an asterisk.
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Settings and features tables
Web (More1 screen)
C
Level 1
Level 2
Options
Descriptions
See
Page
SKYDRIVE®
BOX
—
—
Connect the Brother machine to an
Internet service.
See
.
—
—
—
—
PICASA WEB
ALBUMS™
GOOGLE DRIVE™
—
—
—
—
FLICKR®
FACEBOOK
—
—
—
—
EVERNOTE®
DROPBOX
—
—
Visit the Brother Solutions Center to download the Web Connect Guide at
The factory settings are shown in Bold with an asterisk.
Apps (More1 screen)
C
Level 1
Level 2
Options
Descriptions
See
Page
NoteScan
—
—
—
—
—
—
Connect the Brother machine to the
Brother apps over the Internet.
See
.
Outline&Scan
Outline&Copy
Visit the Brother Solutions Center to download the Web Connect Guide at
The factory settings are shown in Bold with an asterisk.
C
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Chapter C
USB (More2 screen)
C
Level 1
Level 2
Level 3
Level 4
Options
Descriptions
See
Page
Scan to
USB
See
.
Direct
Print
(Select File)
Print
Settings
Paper Type Thin
Plain Paper*
Set the print media
type when printing
directly from the USB
flash drive.
(No. of Prints
(001-999))
Thick
Thicker
Recycled
Paper
Bond Paper
Label
Envelope
Env. Thin
Env. Thick
Glossy Paper
Paper Size A4
Set the paper size
when printing directly
from the USB flash
drive.
Letter*
B5(JIS)
B5(ISO)
A5
A5(Long
Edge)
A6
Executive
Legal
Folio
3"x5"
Com-10
Monarch
C5
DL
See Software and Network User's Guide.
The factory settings are shown in Bold with an asterisk.
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Settings and features tables
Level 1
Level 2
Level 3
Level 4
Options
Descriptions
See
Page
Direct
Print
(Select File)
(continued)
Print
Settings
Multiple
Page
1in1*
2in1
Set the page layout
when printing
multiple pages
directly from the USB
flash drive.
(continued)
(No. of Prints
(001-999))
4in1
9in1
(continued)
16in1
25in1
1 in 2x2
pages
1 in 3x3
pages
1 in 4x4
pages
1 in 5x5
pages
Orientation Portrait*
Set the page
orientation when
printing directly from
the USB flash drive.
Landscape
2-sided
Collate
Tray Use
Off*
Choose the 2-sided
print format when
printing directly from
the USB flash drive.
Long Edge
Short Edge
On*
Enable or disable
page collation when
printing directly from
the USB flash drive.
Off
Auto*
Choose the tray that
will be used for
printing directly from
the USB flash drive.
MP Only
Tray#1 Only
Tray#2 Only
(Tray#2 Only
appears only if
you installed
Tray 2.)
Print
Quality
Normal*
Set the print quality
option when printing
directly from the USB
flash drive.
Fine
PDF Option Document*
Set the USB direct
print setting whether
to print comments
C
Document&Markup
Document&Stamps (Markup) or stamps
in the PDF file along
with the text.
See Software and Network User's Guide.
The factory settings are shown in Bold with an asterisk.
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Chapter C
Level 1
Level 2
Level 3
Level 4
—
Options
Descriptions
See
Page
Direct
Print
Index Print
—
—
Print a thumbnail
page.
DefaultSettings Paper Type
—
Thin
Set the default media
type when printing
directly from the USB
flash drive.
(continued)
Plain Paper*
Thick
Thicker
Recycled
Paper
Bond Paper
Label
Envelope
Env. Thin
Env. Thick
Glossy Paper
A4
Paper Size
—
Set the default paper
size when printing
directly from the USB
flash drive.
Letter*
B5(JIS)
B5(ISO)
A5
A5(Long
Edge)
A6
Executive
Legal
Folio
3"x5"
Com-10
Monarch
C5
DL
See Software and Network User's Guide.
The factory settings are shown in Bold with an asterisk.
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Settings and features tables
Level 1
Level 2
Level 3
Level 4
Options
Descriptions
See
Page
Direct
Print
DefaultSettings Multiple
—
1in1*
2in1
Set the default page
style when printing
multiple pages
directly from the USB
flash drive.
Page
(continued)
(continued)
4in1
9in1
16in1
25in1
1 in 2x2
pages
1 in 3x3
pages
1 in 4x4
pages
1 in 5x5
pages
Orientation
Collate
—
—
Portrait*
Set the default page
orientation when
printing directly from
the USB flash drive.
Landscape
On*
Enable or disable the
default page collation
when printing directly
from the USB flash
drive.
Off
Print
Quality
—
—
Normal*
Set the default print
quality option when
printing directly from
the USB flash drive.
Fine
PDF Option
Document*
Set the default USB
direct print setting to
print comments
Document&Markup
Document&Stamps (Markup) or stamps
in the PDF file along
with the text.
Index Print
—
Simple*
Set the default index
print option to simple
format or details.
Details
See Software and Network User's Guide.
The factory settings are shown in Bold with an asterisk.
C
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Chapter C
Entering text
C
When you must enter text into the machine the keyboard will appear on the Touchscreen.
Press
Press
to cycle among letters, numbers and special characters.
to cycle between upper and lower case letters.
Inserting spaces
To enter a space, press Spaceor c.
Making corrections
If you entered an incorrect character and want to change it, use the arrow buttons to move the
cursor under the incorrect character. Press
, and then enter the correct character. You can
also insert letters by moving the cursor and entering a character.
If the screen does not display d, press
repeatedly until you have erased the incorrect
character. Enter the correct characters.
NOTE
• The characters available may differ depending on your country.
• The keyboard layout may differ depending on the settings you are entering.
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Specifications
D
D
D
General
D
NOTE
This chapter provides a summary of the machines’ specifications. For additional specifications
Model
MFC-L8600CDW
MFC-L8850CDW
MFC-L9550CDW
Printer Type
Print Method
Memory Capacity
Laser
Electrophotographic Laser Printer (single-pass)
256 MB
Standard
Optional
1 slot: DDR2 SO-DIMM (144-pin) up to 256 MB
LCD (liquid crystal display)
3.7 in. (93.4 mm)
TFT Color
Touchscreen
4.85 in. (123.2 mm)TFT Color
Touchscreen LCD and Touchpanel
LCD and
Touchpanel
Power Source
110 - 120 V AC 50/60 Hz
Approx. 1190 W
Peak
Power Consumption
(Average)
Printing
Approx. 565 W at 77 F (25 C)
Approx. 375 W at 77 F (25 C)
Printing
(Quiet Mode)
Copying
Approx. 565 W at 77 F (25 C)
Approx. 375 W at 77 F (25 C)
Copying
(Quiet Mode)
Ready
Approx. 65 W at 77 F (25 C)
Sleep
Approx. 9.5 W
Approx. 1.7 W
Approx. 0.02 W
Approx. 10.0 W
Approx. 1.8 W
Deep Sleep
Power Off
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Chapter D
Model
MFC-L8600CDW
MFC-L8850CDW
MFC-L9550CDW
Dimensions
MFC-L8600CDW
19.4 in.
(492 mm)
19.8 in.
(503 mm)
16.1 in.
(410 mm)
MFC-L8850CDW, MFC-L9550CDW
20.9 in.
(530 mm)
19.3 in.
(490 mm)
20.7 in.
(526 mm)
Weights (with supplies)
63.5 lb (28.8 kg)
67.4 lb (30.6 kg)
1
2
3
4
Measured diagonally
USB connections to computer
Measured according to IEC 62301 Edition 2.0
Power consumption varies slightly depending on the usage environment or part wear.
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Specifications
Model
MFC-L8600CDW MFC-L8850CDW MFC-L9550CDW
LpAm = 55dB (A) LpAm = 56dB (A)
Noise Level Sound
Printing
D
Pressure
Printing(Quiet
Mode)
LpAm = 52dB (A) LpAm = 53dB (A)
Ready
LpAm = 28 dB (A)
Sound
Power
Printing
LWAd = 6.73 B (A) LWAd = 6.71 B (A)
(Color)
Printing
LWAd = 6.70 B (A) LWAd = 6.71 B (A)
LWAd = 6.40 B (A) LWAd = 6.36 B (A)
(Black & White)
Printing(Quiet
Mode)
Ready
LWAd = 4.05 B (A)
Temperature
Humidity
Operating
Storage
Operating
Storage
50 F to 90 F (10 to 32 C)
32 F to 104 F (0 to 40 C)
20 to 80% (without condensation)
10 to 90% (without condensation)
ADF (automatic document feeder)
Up to 35 pages
Up to 50 pages
For best results we recommend:
Temperature: 68F to 86F (20 to 30 C)
Humidity: 50% to 70%
2
Paper: 20 lb (80 g/m )
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Chapter D
Document Size
D
Model
MFC-L8600CDW
MFC-L8850CDW MFC-L9550CDW
Document Size
(1-sided)
ADF Width
5.8 to 8.5 in. (147.3 to 215.9 mm)
5.8 to 14.0 in. (147.3 to 355.6 mm)
ADF Length
Scanner Glass Width Max. 8.5 in. (215.9 mm)
Scanner Glass
Length
Max. 11.7 in. (297.0 Max. 14.0 in. (355.6 mm)
mm)
Document Size
(2-sided)
ADF Width
—
5.8 to 8.5 in. (147.3 to 215.9 mm)
5.8 to 14.0 in. (147.3 to 355.6 mm)
ADF Length
—
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Specifications
Print media
D
D
Model
MFC-L8600CDW MFC-L8850CDW MFC-L9550CDW
Paper Input Paper Tray 1 Paper Type
Plain Paper, Thin Paper, Recycled Paper
(Standard)
Paper Size
Letter, A4, B5 (JIS), A5, A5 (Long Edge), A6, Executive,
Legal, Folio
2
Paper Weight
16 to 28 lb (60 to 105 g/m )
2
Maximum
Paper
Up to 250 sheets of 20 lb (80 g/m ) Plain Paper
Capacity
Multi-
purpose tray
(MP tray)
Paper Type
Plain Paper, Thin Paper, Thick Paper, Thicker Paper,
Recycled Paper, Bond Paper, Label, Envelope, Env.Thin,
Env.Thick, Glossy Paper
Paper Size
Width: 3.0 to 8.5 in (76.2 to 215.9 mm)
Length: 5 to 14 in (127 to 355.6 mm)
2
Paper Weight
16 to 43 lb (60 to 163 g/m )
Maximum
Paper
Up to 50 sheets of 20 lb (80 g/m2) Plain paper
Capacity
Paper Tray 2 Paper Type
(Optional)
Plain Paper, Thin Paper, Recycled Paper
Paper Size
Letter, A4, B5 (JIS), A5, Executive, Legal, Folio
2
Paper Weight
16 to 28 lb (60 to 105 g/m )
Maximum
Paper
Up to 500 sheets of 20 lb (80 g/m2) Plain paper
Capacity
2
Paper
Face-Down Output Tray
Up to 150 sheets of 20 lb (80 g/m ) Plain Paper (face-down
Output
delivery to the face-down output paper tray)
One sheet (face-up delivery to the face-up output tray)
Plain Paper, Thin Paper, Recycled Paper, Glossy Paper
Letter, Legal, Folio
Face-Up Output Tray
2-sided
Automatic
2-sided
Printing
Paper Type
Paper Size
Paper Weight
2
16 to 28 lb (60 to 105 g/m )
1
For labels, we recommend removing printed pages from the output paper tray immediately after they exit the machine
to avoid the possibility of smudging.
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Chapter D
Fax
D
Model
MFC-L8600CDW MFC-L8850CDW MFC-L9550CDW
Compatibility
ITU-T Super Group 3
MH/MR/MMR/JBIG
33,600 bps (with Automatic Fallback)
Yes
Coding System
Modem Speed
2-sided Print Receiving
Automatic 2-sided Sending
Scanning Width
Printing Width
Gray Scale
—
Yes (from ADF)
Max. 8.19 in. (208 mm)
Max. 8.19 in. (208 mm)
8 bit/256 levels
Standard
Resolution
203 98 dpi
Fine
203 196 dpi
Superfine
203 392 dpi
Photo
203 196 dpi
Address Book
Groups
300 entries
Up to 20
Broadcasting
350 (300 Address Book/50 Manual Dial)
Yes, 1 time after 5 minutes
Automatic Redial
Memory Transmission
Up to 500 pages
Out of Paper Reception
Up to 500 pages
1
‘Pages’ refers to the ‘ITU-T Test Chart #1’ (a typical business letter, Standard resolution, JBIG code). Specifications
and printed materials are subject to change without prior notice.
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Specifications
Copy
D
D
Model
MFC-L8600CDW MFC-L8850CDW MFC-L9550CDW
Copy Width
Max. 8.27 in. (210 mm)
Automatic 2-sided Copy
Multiple Copies
Reduce/Enlarge
Resolution
—
Yes (from ADF)
Stacks or Sorts up to 99 pages
25% to 400% (in increments of 1%)
Up to 1200 600 dpi
Black & White
Color
Less than 18 seconds at 73.4 F (23 C) / 115 V
Less than 20 seconds at 73.4 F (23 C) / 115 V
First Copy Out Time
1
From Ready mode and standard tray
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Chapter D
Scanner
D
Model
MFC-L8600CDW MFC-L8850CDW MFC-L9550CDW
Color / Black
TWAIN Compliant
Yes / Yes
®
®
®
Yes (Windows XP / Windows Vista / Windows 7 /
®
Windows 8 /
Mac OS X v10.7.5 / 10.8.x / 10.9.x )
®
®
®
WIA Compliant
Yes (Windows XP / Windows Vista / Windows 7 /
®
Windows 8)
ICA Compliant
Color Depth
Yes (Mac OS X v10.7.5 / 10.8.x / 10.9.x)
48 bit color processing (Input)
24 bit color processing (Output)
16 bit color processing (Input)
8 bit color processing (Output)
Color
Gray Scale
Resolution
Up to 19200 19200 dpi (interpolated)
Up to 1200 2400 dpi (optical) (from Scanner Glass)
Up to 1200 600 dpi (optical) (from ADF)
Scanning Width
Max. 8.27 in. (210 mm)
Automatic 2-sided Scanning
—
Yes (from ADF)
1
2
For the latest driver updates for the version of OS X you are using, visit http://solutions.brother.com/.
Maximum 1200 1200 dpi scanning with the WIA driver in Windows® XP, Windows Vista®, Windows® 7 and
Windows® 8 (resolution up to 19200 19200 dpi can be selected by using the scanner utility)
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Specifications
Printer
D
D
Model
MFC-L8600CDW MFC-L8850CDW MFC-L9550CDW
Automatic 2-sided Print
Emulations
Yes
®
PCL6, BR-Script3 (PostScript 3™)
Resolution
600 600 dpi
2400 dpi (2400 600) quality
Print Speed
(2-sided)
Black & White
Color
Up to 14 sides/minute (Up to 7 sheets/minute)
(Letter size)
Up to 14 sides/minute (Up to 7 sheets/minute)
(Letter size)
Print Speed
Black & White
Up to 30
pages/minute
Up to 32 pages/minute (Letter size)
Up to 32 pages/minute (Letter size)
(Letter size)
Color
Up to 30
pages/minute
(Letter size)
Black & White
Color
Less than 15 seconds at 73.4 F (23 C) / 115 V
Less than 15 seconds at 73.4 F (23 C) / 115 V
First Print Time
1
The print speed may vary depending on the type of document you print.
From Ready mode and standard tray
2
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Chapter D
Interfaces
D
Model
USB
MFC-L8600CDW
MFC-L8850CDW
MFC-L9550CDW
Hi-Speed USB 2.0
We recommend using a USB 2.0 cable (Type A/B) that is no more than 6 feet
(2.0 meters) long.
10BASE-T / 100BASE-TX
Ethernet
Use a straight-through Category 5 (or greater) twisted-pair cable.
IEEE 802.11b/g/n (Infrastructure mode/Ad-hoc mode)
IEEE 802.11g (Wi-Fi Direct)
Wireless LAN
1
Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB
1.1 interface.
2
3
Third party USB ports are not supported.
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Specifications
Network
D
D
NOTE
For more information about the Network specifications, see Software and Network User's
Guide.
Model
LAN
MFC-L8600CDW
MFC-L8850CDW
MFC-L9550CDW
You can connect your machine to a network for Network Printing, Network
®
Scanning, PC-FAX Send, PC-FAX Receive (Windows only) and
Remote Setup .
Also included is Brother BRAdmin Light
software.
Network Management
Protocols
IPv4
IPv6
ARP, RARP, BOOTP, DHCP, APIPA(Auto IP), WINS/NetBIOS name
resolution, DNS Resolver, mDNS, LLMNR responder, LPR/LPD, Custom
Raw Port/Port9100, POP3, SMTP Client, IPP/IPPS, FTP Client and
Server, CIFS Client, TELNET Server, SNMPv1/v2c/v3, HTTP/HTTPS
server, TFTP client and server, ICMP, Web Services (Print/Scan), SNTP
Client, LDAP , IMAP4
NDP, RA, DNS resolver, mDNS, LLMNR responder, LPR/LPD, Custom
Raw Port/Port9100, POP3, IPP/IPPS, FTP Client and Server, CIFS Client,
TELNET Server, SNMPv1/v2c/v3, HTTP/HTTPS server, TFTP client and
server, SMTP Client, ICMPv6, SNTP Client, Web Services (Print/Scan),
LDAP , IMAP4
Security
Protocols
Wired
APOP, SMTP-AUTH, SSL/TLS (IPPS, HTTPS, SMTP, POP3, IMAP4),
SNMP v3, 802.1x (EAP-MD5, EAP-FAST, PEAP, EAP-TLS, EAP-TTLS),
Kerberos, IPSec
Wireless
APOP, SMTP-AUTH, SSL/TLS (IPPS, HTTPS, SMTP, POP3, IMAP4),
SNMP v3, 802.1x (LEAP, EAP-FAST, PEAP, EAP-TLS, EAP-TTLS),
Kerberos, IPSec
Wireless Network
Security
WEP 64/128 bit, WPA-PSK (TKIP/AES), WPA2-PSK (AES)
Wireless
Network
Setup
AOSS™
WPS
Yes
Yes
Support
Utility
1
2
(Windows®) Brother BRAdmin Light is available on the CD-ROM provided with the machine.
3
4
(Windows®) If you require more advanced machine management, use the latest Brother BRAdmin Professional utility
MFC-L8600CDW is supported only after IFAX is downloaded.
221
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Chapter D
Direct Print feature
D
Model
MFC-L8600CDW MFC-L8850CDW MFC-L9550CDW
Compatibility
PDF version 1.7 , JPEG, Exif + JPEG, PRN (created by
Brother printer driver), TIFF (scanned by all Brother MFC
or DCP models), XPS version 1.0
Interface
USB direct interface
1
PDF data including a JBIG2 image file, a JPEG2000 image file or a transparency file is not supported.
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Specifications
Computer requirements
D
D
Hard Disk Space to
install
PC Interface
Computer Platform &
Processor
10/100Base-TX Wireless
(Ethernet) 802.11b/g/n
Operating System Version
For
Drivers
For
Applications
USB
®
Windows XP Home
32bit (x86) or
64bit (x64)
processor
®
Windows XP
Professional
150 MB
500 MB
®
Windows XP
64bit (x64)
processor
Printing
PC-FAX
Professional x64
Edition
500 MB
650 MB
Scanning
Windows Vista
®
32bit (x86) or
64bit (x64)
processor
Windows 7
1.2 GB
®
Windows 8
®
Windows 8.1
®
Windows
32bit (x86) or
64bit (x64)
processor
®
Windows Server
2003
Operating
System
®
64bit (x64)
processor
Windows Server
2003 x64 Edition
32bit (x86) or
64bit (x64)
processor
®
Windows Server
2008
N/A
Printing
50 MB
N/A
®
®
®
Windows Server
2008 R2
64bit (x64)
processor
Windows Server
2012
Windows Server
2012 R2
Mac OS X v10.7.5
OS X v10.8.x
Printing
Macintosh
Operating
System
®
Intel
80 MB
400 MB
PC-FAX (Send)
Scanning
Processor
OS X v10.9.x
1
2
3
4
For WIA, 1200 x 1200 resolution. Brother Scanner Utility enables enhancing up to 19200 x 19200 dpi.
Third party USB ports are not supported.
PC-FAX supports black and white only.
Nuance™ PaperPort™ 12SE supports Windows® XP Home (SP3 or greater), Windows® XP Professional (SP3 or greater),
Windows® XP Professional x64 Edition (SP2 or greater), Windows Vista® (SP2 or greater), Windows® 7 and Windows® 8.
All trademarks, brand and product names are the property of their respective companies.
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Chapter D
Supplies
D
Model
MFC-L8600CDW
MFC-L8850CDW
MFC-L9550CDW Order No.
Toner
Cartridge box
In the
Black
Approx. 2,500 pages Letter or A4
Approx. 6,000
pages Letter or
—
page
A4 page
Cyan
Approx. 1,500 pages Letter or A4
Approx. 6,000
pages Letter or
—
page
Magenta
Yellow
A4 page
Standard Black
Approx. 2,500 pages Letter or A4
—
—
TN-331BK
page
Cyan
Approx. 1,500 pages Letter or A4
TN-331C
TN-331M
TN-331Y
TN-336BK
page
Magenta
Yellow
Black
High
Yield
Approx. 4,000 pages Letter or A4
—
—
page
Cyan
Approx. 3,500 pages Letter or A4
TN-336C
TN-336M
TN-336Y
TN-339BK
TN-339C
TN-339M
TN-339Y
DR-331CL
page
Magenta
Yellow
Black
Super
High
Yield
—
Approx. 6,000
pages Letter or
Cyan
A4 page
Magenta
Yellow
Drum Unit
Belt Unit
Approx. 25,000 pages Letter or A4 page
(1 page / job)
Approx. 50,000 pages Letter or A4 page
BU-320CL
(5 pages / job)
Approx. 20,000 pages Letter or A4 page
(1 page / job)
Waste Toner Box
WT-320CL
Approx. 50,000 pages Letter or A4 page
1
2
3
4
Approximate cartridge yield is declared in accordance with ISO/IEC 19798.
Drum life is approximate and may vary by type of use.
Belt life is approximate and may vary by type of use.
Waste Toner Box life is approximate and may vary by type of use.
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Specifications
Important information for the toner cartridge life
D
D
Color/Mono setting on the printer driver
Users can change the Color/Mono settings on the printer driver as follows:
Auto
D
The machine checks the content of the document for color. If color is detected anywhere in the
document, it will print the whole of the document using all the colors. In other words, it will mix
some of the toners to help achieve every shade detected in the document, increasing the
density of toner applied to the page. If no color content is detected, it will print the document in
monochrome.
The default setting on your machine is Auto.
NOTE
The machine’s color sensor is very sensitive and may perceive faded black text or an off-white
background as color. If you know that your document is black and white and you want to
conserve color toner, select Mono mode.
Color
Whether the document contains color or just monochrome, your machine will print the
document using all the colors.
Mono
Select this mode if the document has only black and grayscale text and/or objects. If your
document contains color, this mode prints the document in 256 levels of gray using the black
toner.
NOTE
If either the Cyan, Magenta or Yellow toner reaches the end of its life while printing a color
document, the print job cannot be completed. You can cancel your print job and choose to start
the print job again in Mono mode, as long as Black toner is available.
For more information about the settings in the printer driver, see Software and Network User's
Guide.
Toner Cartridge Life
D
This product detects the life of the toner cartridges using the following two methods:
Detection by counting the dots of each color that are necessary to create an image
Detection by counting the rotations of the developer roller
This product has a function that will count the dots of each color used to print every document
and the rotations of each toner cartridge’s developer roller. The print operation will stop when
either one of the upper limits are reached. The upper limit is set above the number of dots or
rotations that would be required for the cartridge to perform consistently with its advertised
This function is intended to reduce the risk of poor print quality and damage to the machine.
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Chapter D
There are two messages that indicate when the toner nears or reaches its life end: Toner Low
and Replace Toner.
Toner Lowis displayed on the LCD when the number of dots or rotations of the developer
roller nears its maximum count: Replace Toneris displayed on the LCD when the number
of dots or rotations of the developer roller reaches its maximum count.
Color Correction
D
The number of developer roller rotations that are counted may not only be for normal operations
such as printing and copying, but also for machine adjustments, such as Color Calibration and
Color Registration.
Color Calibration (Adjustment of Color Density)
To obtain stable print quality, the density of each toner cartridge needs to be maintained at a
fixed value. If the density balance between the colors cannot be kept, the tint becomes
unstable, and accurate color reproduction becomes unavailable. The toner density can change
due to chemical changes to the toner that affect its electrical charge, deterioration of the
developer unit, and temperature and humidity levels in the device. When calibration occurs,
the density level adjustment test patterns are printed on the belt unit.
Calibration is mainly performed at the following times:
• When the user manually selects calibration from the operation panel or the printer driver.
(Please perform calibration if color density needs to be improved.)
• When a used toner cartridge is replaced with a new one.
• When the printer senses that the ambient temperature and humidity have changed.
• When a specified number of printed pages is reached.
Color Registration (Correction of Color Position)
In this device, the drum unit and developer unit are prepared for black (K), yellow (Y), magenta
(M), and cyan (C), respectively. Four color images are combined into one image, and therefore
color registration errors (i.e., how the four color images align) might occur. When registration
errors occur, registration correction test patterns are printed on the belt unit.
Registration is mainly performed at the following times:
• When the user manually selectsregistration from the operation panel.
(Please perform registration if a color registration error needs to be corrected.)
• When a specified number of printed pages is reached.
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Index
E
A
C
Address Book
Cleaning
Connecting
external telephone ................................ 59
Control panel overview .............................. 8
ControlCenter2 (Macintosh)
E
ADF (automatic document feeder)
Answering machine (TAD)
Apple Macintosh
See Software and Network User's Guide.
Automatic
See Software and Network User's Guide.
ControlCenter4 (Windows )
®
Fax Receive ..........................................46
Easy Receive .....................................48
See Software and Network User's Guide.
Custom Ringing ....................................... 54
B
D
Belt unit
Data Ident-A-Call ..................................... 54
Dialing
Brother
Address Book ....................................... 62
specification ....................................... 222
Distinctive Ring ........................................ 55
choosing ring pattern ............................ 56
Document
product support ....................................... ii
service centers ........................................ ii
warranties
Notice-Disclaimer ................................ iv
Drum unit
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E
I
Equalization ...........................................142
Error messages on Touchscreen ...........111
Extension telephone, using ......................61
External telephone, connecting ................59
Ident-A-Call ............................................. 54
Ident-A-Ring ............................................ 54
J
Jacks
EXT
external telephone ............................. 59
TAD (answering machine) ................. 57
L
F
Fax codes
Fax, stand-alone
from extension telephone ...................61
Ring Delay, setting .............................47
telephone line interference ...............142
telephone line interference ...............142
Fax/Tel mode
answering at extension telephones .......61
F/T Ring Time (double-ring) ..................47
M
Machine information
serial number ...................................... 151
Macintosh
See Software and Network User's Guide.
Maintenance, routine
replacing
Manual
Mode, entering
G
H
HELP
Touchscreen messages ......................153
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N
Q
Network
faxing
Quality
See Software and Network User's Guide.
printing
See Software and Network User's Guide.
E
R
Remote Setup
See Software and Network User's Guide.
Replacing
waste toner box .................................. 101
Reports
scanning
See Software and Network User's Guide.
NFC (Near Field Communication) Reader .8
Nuance™ PaperPort™ 12SE
See Software and Network User's Guide
and Help in the PaperPort™ 12SE
application to access How-to-Guides.
Resolution
O
Out of Memory message ........................115
P
in paper tray .......................................23
tray capacity ..........................................35
PC-FAX
See Software and Network User's Guide.
Personalized Ring ....................................54
Presto! PageManager
See Software and Network User's Guide
and Help in the Presto! PageManager
application.
S
Scanner glass
Scanning
See Software and Network User's Guide.
Serial number
how to find...............See inside front cover
Service centers ...........................................ii
Settings Tables ...................................... 154
SimpleBiz Fax & Alternate Number
Print
document from your computer ..............71
specifications ......................................219
Printing
See Software and Network User's Guide.
Programming your machine ...................153
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T
W
TAD (telephone answering device),
Warranties .....................................in the box
Waste toner box
Telephone line
®
Windows
connections ...........................................58
difficulties ............................................135
interference .........................................142
Toner cartridges
See Software and Network User's Guide.
Wireless Network
See Software and Network User's Guide.
Touchscreen LCD
Troubleshooting .....................................133
if you are having difficulty
copy quality ......................................138
print quality .......................................143
sending faxes ...................................137
telephone line ...................................142
maintenance messages on
Touchscreen .......................................111
V
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Brother International Corporation
200 Crossing Boulevard
P.O. Box 6911
Bridgewater, NJ 08807-0911 USA
Brother International Corporation (Canada) Ltd.
1 rue Hôtel de Ville,
Dollard-des-Ormeaux, QC, Canada H9B 3H6
Visit us on the World Wide Web
These machines are approved for use in the country of purchase only. Local Brother companies
or their dealers will only support machines purchased in their own countries.
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