Broan Range HEPA 1000 User Manual

INSTALLATION INSTRUCTIONS  
AND USER MANUAL  
M O D E L S  
HEPA 2000*  
HF 2.0*  
HEPA 1000*  
HF 1.0*  
HEPA 3000*  
HF 3.0*  
VB0061  
*Patents pending  
HEPA 4000*  
NOTE: HEPA 4000 model available in United States only.  
RESIDENTIAL USE ONLY  
READ AND SAVE THESE INSTRUCTIONS  
INSTALLER: LEAVE THIS MANUAL WITH THE HOMEOWNER.  
HOMEOWNER: USE AND CARE INFORMATION  
ON PAGES 28 and 32 to 36.  
04313 rev C  
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ABOUT THESE UNITS  
!
WARNING  
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY TO  
PERSON(S) OBSERVE THE FOLLOWING:  
1. This unit is intented for residential installation only.  
2. Use this unit only in the manner intended by the manufacturer. If you have  
questions, contact the manufacturer at the address or telephone number listed  
in the warranty.  
3. Before replacing filters, servicing or cleaning unit, disconnect power cord from  
electrical outlet.  
4. Installation must be done in accordance with all applicable codes and standards,  
including fire-rated construction codes and standards.  
5. This unit is not designed to provide combustion and/or dilution air for fuel-burning  
appliances.  
6. When cutting or drilling into wall or ceiling, do not damage electrical wiring and  
other hidden utilities.  
7. Do not use this unit with any solid-state speed control device other than  
optional wall controls C12, CM, C34 and CMR (sold separately).  
8. This unit must be grounded. The power supply cord has a 3-prong grounding  
plug for your personal safety. It must be plugged into a mating 3-prong grounding  
receptacle, grounded in accordance with the national electrical code and local  
codes and ordinances. Do not remove the ground prong. Do not use an  
extension cord.  
9. Do not install in a cooking area or connect directly to any appliances.  
10. Do not use to exhaust hazardous or explosive materials and vapors.  
CAUTION  
1. To avoid prematurate clogged filters, turn OFF the unit during construction or  
renovation.  
2. Please read specification label on product for further information and requirements.  
3. For HEPA 2000, HF 2.0, HEPA 3000, HF 3.0 and HEPA 4000 units only: Be  
sure to duct air outside – Do not intake / exhaust air into spaces within walls  
or ceiling or into attics, crawl spaces, or garage.  
4. Itended for residential installation only in accordance with the requirements of  
NFPA 90B.  
5. Do not run any air ducts directly above or closer than 2 ft (0.61 m) to any furnace  
or its supply plenum, boiler, or other heat producing appliance. For HEPA 2000,  
HF 2.0, HEPA 3000, HF 3.0 and HEPA 4000 units only, if a duct has to be  
connected to the furnace return plenum, it must be connected not closer than  
9’10” (3 m) from this plenum connection to the furnace. For HEPA 1000 and  
HF 1.0 units only, the distance must be not closer than 2’ (0.61 m).  
6. The ductwork is intended to be installed in compliance with all local and  
national codes that are applicable.  
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TABLE OF CONTENTS  
1.0  
BEFORE STARTING . . . . . . . . . . . . . . . . . . . . . . . . . . . .6  
1.1 Inspect the Content of the Boxes . . . . . . . . . . .. . 6  
2.0  
TYPICAL INSTALLATIONS . . . . . . . . . . . . . . . . . . . . . . . .6  
2.1 HEPA 1000 and HF 1.0 Unit Installations . . . . . . 7  
2.1.1 Stand Alone . . . . . . . . . . . . . . . . . . . . . . . . . .7  
2.1.2 Central Draw Point . . . . . . . . . . . . . . . . . . . . .8  
2.1.3 Return-to-Return Installation . . . . . . . . . . . . . . . .9  
2.2 Installations for HEPA 4000 Only . . . . . . . . . . . .10  
2.2.1 Geographical Location . . . . . . . . . . . . . . . . .10  
2.2.2 HEPA 4000 Attic Installation . . . . . . . . . . . . . .11  
2.3 HEPA 2000, HF 2.0, HEPA 3000, HF 3.0  
and HEPA 4000 Unit Installations . . . . . . . . . . . .12  
2.3.1 Stand Alone . . . . . . . . . . . . . . . . . . . . . . . . .12  
2.3.2 Central Draw Point . . . . . . . . . . . . . . . . . . . .13  
2.3.3 Return-to-Return Installation . . . . . . . . . . . . . . .14  
3.0  
DIMENSIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15  
3.1 HEPA 1000 and HF 1.0 Units . . . . . . . . . . . . . .15  
3.2 HEPA 2000, HF 2.0, HEPA 3000, HF 3.0  
and HEPA 4000 units . . . . . . . . . . . . . . . . . . . .15  
3.3 Mounting and Servicing Considerations . . . . . . . .16  
4.0  
INSTALL THE UNIT . . . . . . . . . . . . . . . . . . . . . . . . . . .17  
4.1 Locating and Mounting the Unit . . . . . . . . . . . . .17  
4.2 Mount the Ports on the Unit . . . . . . . . . . . . . . . .17  
4.3 How to Hang the Unit . . . . . . . . . . . . . . . . . . .18  
4.4 Planning of the Ductwork . . . . . . . . . . . . . . . . .19  
4.5 Installing Ductwork and Registers . . . . . . . . . . . .20  
4.5.1 Stand Alone System . . . . . . . . . . . . . . . . . . .20  
4.5.2 Central Draw Point . . . . . . . . . . . . . . . . . . . .21  
4.5.3 Return-to-Return . . . . . . . . . . . . . . . . . . . . . .22  
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TABLE DES MATIÈRES  
4.6 Installation des conduit flexibles isolés . . . . . . . . .23  
4.6.1 Raccordement à la transition Tandem® . . . . . .23  
4.6.2 Raccordement aux bouches ovales de 5”à 6” . .24  
4.7 Installation de la bouche extérieure double . . . . . .25  
4.7.1 Assemblage de la bouche extérieure double . . .25  
4.7.2 Localisation de la bouche extérieure double . . .25  
4.7.3 Raccordement de la transition Tandem®  
à la bouche extérieure double . . . . . . . . . . . . .25  
4.8 Raccordement du boyau de drainage . . . . . . . . .27  
5.0  
CONTRÔLES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28  
5.1 Interrupteur principal . . . . . . . . . . . . . . . . . . . .28  
5.2 Contrôle muraux optionnels . . . . . . . . . . . . . . . .28  
5.3 Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . .28  
5.4 Installation des contrôles muraux optionnels . . . . .29  
5.5 Fonctionnement du contrôle C12 / CM . . . . . . . .32  
5.5.1 Description du contrôle C12 / CM . . . . . . . . .32  
5.5.2 Utilisation du contrôle C12 / CM . . . . . . . . . .32  
5.6 Fonctionnement du contrôle C34 / CMR . . . . . . .33  
5.6.1 Description du contrôle C34/ CMR . . . . . . . .33  
5.6.2 Utilisation du contrôle C34 / CMR . . . . . . . . .33  
6.0  
ENTRETIEN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34  
6.1 Entretien semestriel . . . . . . . . . . . . . . . . . . . . . .34  
6.2 Entretien annuel . . . . . . . . . . . . . . . . . . . . . . .36  
6.3 Réinitialisation générale . . . . . . . . . . . . . . . . . . .36  
7.0  
8.0  
PIÈCES DE SERVICE . . . . . . . . . . . . . . . . . . . . . . . . . .37  
DÉPANNAGE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38  
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1. BEFORE STARTING  
1.1 INSPECT THE CONTENTS OF THE BOXES  
!
WARNING  
0
To avoid risk of suffocation, discard the plastic bag wrapping the unit.  
• Inspect the exterior of the unit for shipping damage. Ensure that there is  
no damage to the door, door latches, main switch, etc.  
CAUTION  
Remove the cardboard strip inside the unit (if applicable).  
Inspect the interior of the unit for damage. Ensure that blower assembly, heat  
recovery core (HEPA 3000 et HF 3.0), energy recovery core (HEPA 4000),  
insulation, dampers (HEPA 2000, HF 2.0, HEPA 3000, HF 3.0 and HEPA 4000),  
prefilter, HEPA filter, etc. are all intact.  
2. TYPICAL INSTALLATIONS  
Installations may vary according to the model number and the position in which  
the unit is installed. Use the following illustrations as guidelines to help you decide  
on how your unit will be installed.  
All the units should be hung to the joist, and installed either vertically or  
horizontally. NOTE: For more details, see Point 5.3 in Section 5 INSTALL THE  
UNIT.  
In every case, bathroom fans and a range hood should be used to exhaust stale  
air. Also, for homes with more than one level, we recommend one exhaust  
register at the highest level.  
There are 3 installation methods: Stand Alone, Central Draw Point and Return-to-  
Return Installation.  
NOTE: An electrical outlet has to be available within 3 feet from the unit.  
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2. TYPICAL INSTALLATIONS (CONT’D)  
2.1 HEPA 1000 AND HF 1.0 UNIT INSTALLATIONS  
2.1.1 STAND ALONE (Primarily for homes with radiant hot water or electric  
baseboard heating.)  
Stale air is drawn to the unit by the register located at the highest level of the  
house. Filtered air is supplied by the register located at the lowest level.  
See figure below.  
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2. TYPICAL INSTALLATIONS (CONT’D)  
2.1 HEPA 1000 AND HF 1.0 UNIT INSTALLATIONS (CONTD)  
2.1.2 CENTRAL DRAW POINT (CONNECTION TO FORCED AIR SYSTEM)  
Stale air is drawn to the unit by the register located at the highest level of the  
house. Filtered air is supplied to the return (plenum) of the forced air unit.  
For this type of installation, it is not essential that the forced air system blower  
runs when the unit is in operation, but we recommend it.  
See figure below.  
NOTE: Home with multiple forced air systems should have 1 unit on each system.  
VH0038  
CAUTION  
Do not connect the unit (HEPA 1000 or HF 1.0) on any forced air system supply  
duct. Connect it only to the air return duct. Do not install duct or duct  
connector directly above the forced air unit or not less than 2’ (0.61 m) of the  
plenum connection to the forced air unit, as measured along the length of  
the duct.  
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2. TYPICAL INSTALLATIONS (CONT’D)  
2.1 HEPA 1000 AND HF 1.0 UNIT INSTALLATIONS (CONTD)  
2.1.3 RETURN-RETURN INSTALLATION (CONNECTION TO A FORCED AIR SYSTEM)  
Filtered air and stale air flow through the forced air system ducts which simplifies  
the installation. Filtered air is supplied to the return (plenum) of the forced air unit.  
To avoid cross-contamination and achieve highest efficiencies, the forced air system  
blower must always be ON (or the unit efficiency will be affected).  
See figure below.  
NOTE: Home with multiple forced air systems should have 1 unit on each system.  
CAUTION  
Do not connect the unit (HEPA 1000 or HF 1.0) on any forced air system supply  
duct. Connect it only to the air return duct. Do not install duct or duct  
connector directly above the forced air unit or not less than 2’ (0.61 m) of the  
plenum connection to the forced air unit, as measured along the length of  
the duct.  
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2. TYPICAL INSTALLATIONS (CONT’D)  
2.2 INSTALLATION FOR HEPA 4000 ONLY  
2.2.1 GEOGRAPHICAL LOCATION  
The HEPA 4000 unit was created to meet specific requirements related to  
geographic locations. Take a look on the map below. The shaded area shows  
where the HEPA 4000 can be installed.  
HELENA  
OLYMPIA  
BISMARCK  
ST. PAUL  
SALEM  
MADISON  
BOISE  
DETROIT  
BOS  
DES MOINES  
SALT LAKE CITY  
HARTFORD  
HARRISBURG  
COLUMBUS  
INDIANAPOLIS  
DENVER  
RENO  
SPRINGFIELD  
TOPEKA  
WASHINGTON  
SACRAMENTO  
NASHVILLE  
RALEIGH  
SANTA FE  
OKLAHOMA CITY  
COLUMBIA  
ATLANTA  
PHOENIX  
HEPA 4000 RESTRICTED AREA  
BATON ROUGE  
AUSTIN  
VN0005A  
CAUTION  
Never install an HEPA 4000 unit out of the HEPA 4000 restricted area.  
NOTE:The HEPA 4000 unit is designed to assist in the management of humidity  
introduced into the home. In extreme humidity conditions, the use of additional  
dehumidification may be desirable. Quickly remove all excess moisture and  
keep areas clean.  
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2. TYPICAL INSTALLATIONS (CONT’D)  
2.2 INSTALLATION FOR HEPA 4000 ONLY (CONTD)  
2.2.2 HEPA 4000 ATTIC INSTALLATION  
All 3 types of installation can be used in the attic (Stand Alone, Central Draw Point  
or Return-Return). The example shown below is a Return-Return installation  
(connection to a forced air system).  
CAUTION  
Due to the potential temperature difference between the attic and the rest of  
the house, all unit ducts must be insulated.  
CAUTION  
The attic temperature must always be above 0°C (32°F).  
A portion of stale air is exhausted to the outside and the rest is drawn to the unit.  
Outside fresh air is blended with interior air and then filtered. This filtered air is  
supplied to the return (plenum) of the forced air unit.  
To avoid the cross-contamination and achieve highest efficiencies, the forced air  
system blower must always be ON (or the unit efficiency will be affected).  
See figure below.  
NOTE: Home with multiple forced air systems should have 1 unit on each system.  
VH0051  
CAUTION  
Do not connect the HEPA 4000 on any forced air system supply duct.  
Connect it only to the air return duct. Do not install duct or duct connector  
directly above the forced air unit or not less than 9’10’’ (3 m) of the plenum  
connection to the forced air unit, as measured along the length of the duct.  
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2. TYPICAL INSTALLATIONS (CONT’D)  
2.3 HEPA 2000, HF 2.0, HEPA 3000, HF 3.0 AND HEPA 4000  
UNIT INSTALLATIONS  
2.3.1 STAND ALONE (Primarily for homes with radiant hot water or electric  
baseboard heating.)  
A portion of stale air (coming from the register located at the highest level of the  
house) is exhausted to the outside and the rest is drawn to the unit. Outside fresh  
air is blended with interior air and then filtered. Fresh filtered air is supplied by the  
register located in the lowest livable level. See figure below.  
VH0039  
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2. TYPICAL INSTALLATIONS (CONT’D)  
2.3 HEPA 2000, HF 2.0, HEPA 3000, HF 3.0 AND HEPA 4000 UNIT  
INSTALLATIONS (CONTD)  
2.3.2 CENTRAL DRAW POINT (CONNECTION TO A FORCED AIR SYSTEM)  
A portion of stale air (coming from the register located in the highest level of the  
house) is exhausted to the outside and the rest is drawn to the unit. Outside fresh  
air is blended with interior air and then filtered. This filtered air is supplied to the  
return (plenum) of the forced air unit.  
For this type of installation, it is not essential that the forced air system blower  
runs when the unit is in operation, but we recommend it.  
See figure below.  
NOTE: Home with multiple forced air systems should have 1 unit on each system.  
CAUTION  
Do not connect the unit (HEPA 2000, HF2.0, HEPA 3000, HF 3.0 or HEPA 4000)  
on any forced air system supply duct. Connect it only to the air return duct.  
Do not install duct or duct connector directly above the forced air unit or  
not less than 9’10’’ (3 m) of the plenum connection to the forced air unit, as  
measured along the length of the duct.  
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2. TYPICAL INSTALLATIONS (CONT’D)  
2.3 HEPA 2000, HF 2.0, HEPA 3000, HF 3.0 AND HEPA 4000 UNIT  
INSTALLATIONS (CONTD)  
2.3.3 RETURN-TO-RETURN INSTALLATION (CONNECTION TO A FORCED AIR SYSTEM)  
A portion of stale air is exhausted to the outside and the rest is drawn to the unit.  
Outside fresh air is blended with interior air and then filtered. This filtered air is  
supplied to the return (plenum) of the forced air unit.  
To avoid the cross-contamination and achieve highest efficiencies, the forced air  
system blower must always be ON (or the unit efficiency will be affected).  
The HEPA 2000 and HF 2.0 units need to be ON all the time, since they don’t  
have motorized dampers. If these units are OFF, then the forced air unit will draw  
outdoor air inside.  
NOTE: Home with multiple forced air systems should have 1 unit on each system.  
VH0043  
CAUTION  
Do not connect the unit (HEPA 2000, HF2.0, HEPA 3000, HF 3.0 or HEPA 4000)  
on any forced air system supply duct. Connect it only to the air return duct.  
Do not install duct or duct connector directly above the forced air unit or  
not less than 9’10’’ (3 m) of the plenum connection to the forced air unit, as  
measured along the length of the duct.  
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3. DIMENSIONS  
3.1 HEPA 1000 AND HF 1.0 UNITS  
29''  
(737 mm)  
17.8''  
(452 mm)  
22.9'' (581 mm)  
VK0047  
FRONT VIEW  
TOP VIEW  
3.2 HEPA 2000, HF 2.0, HEPA 3000, HF 3.0 AND HEPA 4000 UNITS  
29.4''  
(748 mm)  
17.8''  
(452 mm)  
22.9'' (581 mm)  
VK0048  
FRONT VIEW  
TOP VIEW  
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3. DIMENSIONS (CONT’D)  
3.3 MOUNTING AND SERVICING CONSIDERATIONS  
The two following pictures are showing the minimum clearance needed  
to open the door completely.  
8”  
(203 mm)  
22”  
(559 mm)  
22.5”  
15.75”  
(572 mm)  
(400 mm)  
VD0117  
VD0116  
NOTE: A minimum of 8” (203 mm) clearance from any obstruction on top of the  
unit is required for the ductwork radius turn.  
®
The joist opening needed to install the Tandem tansition must be 9 3/4”  
®
(248 mm) minimum. Also, the maximum height of the Tandem transition  
®
is 8 3/4(222 mm). See Tandem transition end view below.  
9 3/4"  
248 mm  
8 3/4"  
222 mm  
VD0118  
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4. INSTALL THE UNIT  
4.1 LOCATING AND MOUNTING THE UNIT  
Choose an appropriate location for the unit.  
Within an area of the house where the ambiant temperature is between 10°C  
(50°F) and 65°C (149°F) (basement, furnace room, closet, etc.).  
So as to provide easy access to the interior of the unit, for filter maintenance.  
Close to an exterior wall, so as to limit the length of the insulated flexible  
duct to and from the unit (not necessary for HEPA 1000 and HF 1.0 units).  
Away from hot chimneys and other fire hazards.  
Allow for a power source (standard 3-prong grounding outlet).  
Close to a drain. If no drain is close by, use a pail to collect run-off.  
(for HEPA 3000 and HF 3.0 units only).  
Here are the tools and materials needed to perform the installation:  
- Phillips screwdriver #2 or Robertson #1  
- Hammer and flat blade screwdriver (for plenum connection installation only, to  
make holes in existing metal duct)  
- Scissors or utility knife (to cut duct tape)  
- Duct tape  
- Tin snips or metal shear (for plenum connection installation only, to cut ductwork)  
- Aluminum duct tape (for plenum connection installation only)  
- Jig saw (except for the HEPA 1000 unit)  
- Caulking gun and caulking (except for HEPA 1000 and HF 1.0 units)  
4.2 MOUNT THE PORTS ON THE UNIT  
Mount the 8” oval ports and the 5” to 6” oval  
ports on the top of the unit using the screws  
provided in the hardware box (4 screws  
#8 x 3/4” long per port).  
NOTES: 1. The HEPA 1000 and the HF 1.0  
units don’t have the 5” to 6” oval  
ports.  
2. If an optional wall control has to be  
installed, do not install the front  
8’’ oval port at this time.  
VO0018  
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4. INSTALL THE UNIT (CONT’D)  
4.3 HOW TO HANG THE UNIT  
Use the 4 chains and springs in the hardware pack provided with the unit.  
According to your needs, you can install the unit either in vertical or horizontal  
position.  
VERTICAL POSITION - ALL MODELS  
VD0074  
HORIZONTAL POSITION (RIGHT SIDE)  
MODELS HEPA 1000, HF 1.0  
HEPA 2000, HF 2.0 AND  
HEPA 4000 ONLY  
HORIZONTAL POSITION (LEFT SIDE)  
ALL MODELS  
VD0075  
VD0076  
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4. INSTALL THE UNIT (CONT’D)  
4.3 HOW TO HANG THE UNIT (CONTD)  
Turn the switch knob to OFF position in  
order to unlock the door. Unlatch the door  
and open it. Using a screwdriver, remove  
the 2 retaining screws of the front plate and  
carefully remove the front plate from the unit.  
VO0019  
Insert the 4 hooks in the square holes and fix them to the  
unit using 4 screws #8 - 32 x 3/4”.  
NOTE: If an optional wall controll has to be installed, go to  
Section 5.0 on pages 29 to 31. If not, continue the installation.  
Reinstall the front plate and close the door.  
VO0020  
Hang the unit to the floor joist, using 4 #8 x 1 1/2” screws, 4 chains and  
4 spings. See following illustration.  
VD0077  
4.4 PLANNING OF THE DUCTWORK  
• Keep it simple. Plan for a minimum of bends and joints.  
• Keep the length of outside insulated duct to a minimum (not for HEPA 1000).  
• Do not ventilate crawl spaces or cold rooms. Do not attempt to recover the  
exhaust air from a dryer or a range hood. This would cause clogging of the  
filters and recovery module (if applicable).  
• If the house has two floors or more, be sure to plan for at least one exhaust  
register on the highest lived-in level.  
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4. INSTALL THE UNIT (CONT’D)  
4.5 INSTALLING 8’’ DUCTS AND REGISTERS  
4.5.1 STAND ALONE SYSTEM (AS ILLUSTRATED IN SECTIONS 2.1.1 AND 2.3.1)  
Stale air exhaust ductwork  
!
WARNING  
0
Never install a stale air exhaust register in a closed room where a combustion  
device operates, such as a gas furnace, a gas water heater or a fireplace.  
• Install the stale air exhaust register in the main area where the contaminants  
are produced: kitchen, living room, etc. Position the register as far from the  
stairway as possible and in such a way that the air circulates in all the lived-in  
spaces in the house. If desired, you can install another register (sold separately).  
NOTE: If an additional register is installed, connect it to a 8” flexible duct.  
• If the register is installed in the kitchen, it must be located at least 4 feet  
(1.2 m) from the range.  
• Install the register 6 to 12 inches (152 to 305 mm) from the ceiling on an  
interior wall OR install it in the ceiling.  
Fresh / Filtered air distribution ductwork  
• Install the fresh / filtered air distribution register in a large, open area in the  
lowest level to ensure the greatest possible air circulation. Keep in mind that  
the filtered air register must be located as far as possible from the stale air  
register. If desired, you can install another register (sold separately).  
NOTE: If an additional register is installed, connect it to a 8” flexible duct.  
• Install the register in the ceiling OR 6 to 12 inches (152 to 305 mm) from the  
ceiling on an interior wall. The duct lenght should be at least 15’ (4.6 m).  
(The filtered air will then flow through the room and mix with room air, ensuring  
a continuous recirculating airflow.)  
How to connect the 8’’ flexible duct to the registers and unit ports.  
• Once the register location  
is determined, cut out a  
10-1/4’’ x 6 7/8’’ (260 mm x  
175 mm) hole. Run one end  
of the 8’’ flexible duct  
through the hole and fix it to  
the duct connector (1),  
using a 30’’ tie wrap and  
duct tape. Fix the duct  
connector to the wall (or  
ceiling) using its 4 plastic  
1
anchors and 4 #8 x 3/4”  
screws. Then, snap on the  
register (2).  
2
VD0078  
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4. INSTALL THE UNIT (CONT’D)  
4.5 INSTALLING 8’’ DUCTS AND REGISTERS (CONTD)  
How to connect the 8’’ flexible duct to the registers and unit ports (cont’d)  
• Using the colored sticker dot included, identify which duct it is (red dot for  
stale airflow and blue dot for filtered airflow). Repeat the procedure for the  
other register.  
• Each port is identified on top of the unit (see illustrations below). Attach the  
fresh air to building duct (the one with the blue dot) to its corresponding port,  
using tie wrap (1). Then, attach the exhaust air from building duct (the one  
with the red dot) to the other 8’’ port (2).  
1
2
NOTE: Use a 8’’ insulated duct (not included) if the duct will have to go through a  
non-tempered room (eg: in northern area, not heated attic in winter or attic  
not cooled in southern area). Also, if you plan to stop the unit for more than  
12 hours, we recommend to cover the duct with R12 insulation.  
4.5.2 CENTRAL DRAW POINT (AS ILLUSTRATED IN SECTIONS 2.1.2 AND 2.3.2)  
Stale air ductwork  
Same as for Stand Alone System, described in point 4.5.1.  
Fresh/Filtered air ductwork (Return side connection)  
!
WARNING  
0
When performing duct connections, always use approved tools and  
materials. Respect all corresponding laws and/or safety regulations. Please  
refer to your local building code.  
Trace a 10 1/4’x 6 7/8’(260 mm x175mm)  
minimum  
910(3 m)  
opening on the forced air unit return duct  
at a minimum linear distance of 910” (3 m)  
upstream (from forced air unit drop:  
A+B+C).  
A
upstream  
B
C
NOTE: For Hepa 1000 and HF 1.0 units  
only, the minimum linear  
distance is 2’ (0.61 m) upstream  
(A+B+C).  
VD0114  
• Using a metal shear or a hammer and a flat  
blade screwdriver, punch a hole into the  
furnace/air handler return duct. Then, using  
metal shear, cut out the rectangular hole.  
- 21 -  
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4. INSTALL THE UNIT (CONT’D)  
4.5 INSTALLING 8’’ DUCTS AND REGISTERS (CONTD)  
4.5.2 CENTRAL DRAW POINT (AS ILLUSTRATED IN SECTIONS 2.1.2 AND 2.3.2) (CONTD)  
Filtered air ductwork (Return side connection) (cont’d)  
• Fix the duct connector to the forced air unit  
duct using its 4 retaining screws (#8 x 3/4” long).  
Seal with duct tape.  
Take one end of the 8’’ flexible duct and slide  
it over the duct connector. Secure with a tie  
wrap. Carefully seal the connection with duct  
tape. Identifiy the duct using the blue sticker  
dot included.  
• Attach this duct to the FRESH AIR TO BUILDING  
port (see icon on the top of the unit), using tie  
wrap and duct tape.  
4.5.3 RETURN-TO-RETURN (AS ILLUSTRATED IN SECTIONS 2.1.3 AND 2.3.3)  
!
WARNING  
0
When performing duct connections, always use approved tools and  
materials. Respect all corresponding laws and/or safety regulations. Please  
refer to your local building code.  
Fresh/Filtered air ductwork (Return side connection)  
Same as for Central Draw Point, described in point 4.5.2.  
Stale air ductwork (Return side connection)  
• Locate the stale air ductwork opening at  
least 3’ (0.9 m) from the fresh/filtered air  
ductwork connection. Proceed as for the  
fresh/filtered air ductwork, but instead of  
using the blue dot sticker to identify the  
duct, use the red dot.  
3(0.9 m)  
minimum  
• Attach this duct to the EXHAUST AIR FROM  
BUILDING port (see icon on the top of the  
unit), using tie wrap and duct tape.  
- 22 -  
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4. INSTALL THE UNIT (CONT’D)  
4.6 INSTALLING INSULATED FLEXIBLE DUCTS  
(HEPA 2000, HF2.0, HEPA 3000, HF 3.0 AND HEPA 4000 UNITS ONLY)  
CAUTION  
Make sure the vapor barrier on the insulated ducts does not tear during  
installation.  
Use the following procedure for connecting the insulated flexible ducts to the Tandem®  
transition* (EXHAUST AIR TO OUTSIDE and FRESH AIR FROM OUTSIDE).  
NOTE: If the joist are perpendicular to the ducts, or if the connection to the exterior  
hood is in a limited area, your installation will need two exterior hoods  
instead of one. In this case, do not use the Tandem® transition. Identify  
each insulated duct. For fresh air from outside duct, use the blue sticker  
dots (one dot at each end). For exhaust air to outside duct, use the red  
sticker dots (one dot at each end). Then, go to point 4.6.2 and refer to  
the optional single hood enclosed instructions.  
*Patent pending.  
4.6.1 CONNECTION TO TANDEM® TRANSITION  
1. For each duct, pull back the insulation to expose the interior flexible duct.  
2. Connect the interior flexible duct to the smaller part of the Tandem® transition  
(5’’ oval) using a 24’’ tie wrap.  
NOTE: If you are using a 6’’ diameter insulated duct, use the bigger part of the  
Tandem® transition (6’’ oval).  
3. Pull the insulation over the joint. Pull the vapor barrier over the insulation.  
4. Apply duct tape gently to the joint in order to make an airtight seal. See figures  
below.  
EXHAUST AIR TO OUTSIDE  
DUCT ON TOP  
1
2
VJ0022  
VJ0025  
3
4
VJ0023  
VJ0024  
Identify each insulated duct. For fresh air from outside duct, use the blue sticker  
dots (one dot at each end). For exhaust air to outside duct, use the red sticker dots  
(one dot at each end). Be careful to identify the exhaust air to outside duct  
(red dot) at the upper section of the transition.  
- 23 -  
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4. INSTALL THE UNIT (CONT’D)  
4.6 INSTALLING INSULATED FLEXIBLE DUCTS  
(HEPA 2000, HF 2.0, HEPA 3000, HF 3.0 AND HEPA 4000 UNITS ONLY) (CONTD)  
4.6.2 CONNECTION TO THE 5’’ TO 6’’ OVAL PORTS OF THE UNIT  
Use the following procedure for connecting the insulated flexible ducts to the 5’’ to 6’’  
oval ports of the unit (EXHAUST AIRTO OUTSIDE and FRESH AIR FROM OUTSIDE).  
1. Pull back the insulation to expose the flexible  
duct.  
VJ0016  
2. Connect the interior flexible duct to the smaller  
part of the port (5’’ oval) using a 24’’ tie wrap.  
NOTE: If you are using a 6’’ diameter insulated duct,  
use the bigger part of the port (6’’ oval).  
VJ0017  
3. Pull the insulation over the joint and tuck it  
between the inner and outer rings of the port.  
Pull the vapor barrier over the insulation and  
over the outer ring of the port.  
VJ0018  
4. Apply duct tape gently to the joint in order to  
make an airtight seal.  
VJ0019  
CAUTION  
Avoid compressing the insulation when you pull the tape tightly around the  
joint. Compressed insulation loses its insulation properties and causes  
water dripping due to condensation on the exterior surface of the duct.  
5. Repeat steps 1 to 4 for the other 5’’ to 6’’ port.  
1
2
See figure beside to find the EXHAUST AIR  
TO OUTSIDE (1) and FRESH AIR FROM  
OUTSIDE (2) oval ports on the top of the unit.  
Be careful to connect the right insulated  
duct to its corresponding port.  
- 24 -  
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4. INSTALL THE UNIT (CONT’D)  
4.7 INSTALLING DUAL EXTERIOR HOOD*  
(HEPA 2000, HF 2.0, HEPA 3000, HF 3.0 AND HEPA 4000 UNITS ONLY)  
4.7.1 ASSEMBLING DUAL EXTERIOR HOOD  
Exterior dual hood is coming in separate  
parts. Using 2 #8 x 3/4” screws, assemble the  
top metal screen and the plastic grille to the  
dual exterior hood. Then, slide the bottom  
metal screen to the dual exterior hood. See  
illustration beside.  
VO0024  
*Patent pending  
4.7.2 LOCATING THE DUAL EXTERIOR HOOD  
The dual exterior hood must be installed at a minimum  
distance of 18 inches (457 mm) from the ground.  
See illustration beside.  
18''  
(457 mm)  
VD0083  
!
WARNING  
0
Make sure this hood is at least 3 feet (0.9 m) away from any of the following:  
• High efficiency furnace vent.  
• Gas meter exhaust, gas barbecue-grill.  
• Any exhaust from a combustion source.  
• Garbage bin and any other source of contamination.  
4.7.3 CONNECTING TANDEM® TRANSITION TO THE DUAL EXTERIOR HOOD  
1
1. Using a jig saw, cut a 6’’ diameter  
hole in the exterior wall and  
insert the Tandem® transition  
through this hole.  
VD0084  
1) EXHAUST AIR TO OUTSIDE duct  
CAUTION  
The Tandem® transition must be inserted in such a way that the EXHAUST  
AIR TO OUTSIDE duct will be located on the top.  
- 25 -  
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4. INSTALL THE UNIT (CONT’D)  
4.7 INSTALLING DUAL EXTERIOR HOOD  
(HEPA 2000, HF 2.0, HEPA 3000, HF 3.0 AND HEPA 4000 UNITS ONLY) (CONTD)  
4.7.3 CONNECTING TANDEM® TRANSITION TO EXTERIOR DUAL HOOD (CONTD)  
2. Joint the end of the Tandem®  
transition to the rear of the  
exterior backplate. Secure  
with 2 Xmas tree pins and seal  
properly with duct tape.  
Xmas tree pin  
VD0085  
CAUTION  
The exterior backplate must be installed with the word ‘’TOP’’ pointing  
upward.  
3. Lean the exterior backplate to the  
exterior wall.Using 4 #8 x 1 1/2screws,  
fix it to the wall. Seal the outline  
with caulking.  
VD0086  
4. Snap the assembled exterior hood  
on its backplate and secure with  
2 provided screws (#8 x 3/4” long).  
VD0087  
screw  
- 26 -  
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4. INSTALL THE UNIT (CONT’D)  
4.8 CONNECTING THE DRAIN (HEPA 3000 AND HF 3.0 UNITS ONLY)  
1
2
3
1
1
2
VO0046  
VO0025  
1.Remove the door by turning the  
switch knob to the OFF position (to  
unlock the door).Then, unlatch the  
door and open it. Slide out the core  
assembly to access the 2 drain  
fitting hole locations (1). Punch out  
the holes.  
2.Hand tighten the 2 plastic drain  
fittings (1) using the gaskets (2)  
and nuts (3) as shown. Close the  
door.  
27''  
686 mm  
7''  
(178 mm)  
VO0027  
4
3
VO0028  
3.Cut 2 sections of plastic tubing; one  
7’’ (178 mm) long and one 27’’ (686 mm)  
long, and attach them to each drain  
fitting as shown.  
4.Join these 2 sections to the ‘’T’’  
junction and main tube as shown.  
5.Make a water trap loop in the tube to  
prevent the unit from drawing  
unpleaseant odors from the drain  
source. Make sure this loop is situated  
BELOW the ‘’T’’ as shown. This will  
prevent water from being drawn back  
up into the unit in case of negative  
pressure. Run the tube to the floor  
drain or an alternative drain pipe or  
pail. Be sure there is a slight slope  
for the run-off.  
Tie-wrap  
To drain  
5
VO0029  
- 27 -  
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5. CONTROLS  
5.1 MAIN SWITCH  
All units are equipped with a 3-position main switch, located on the front panel.  
NORMAL/REMOTE:  
UNIT IS OPERATING ON  
NORMAL SPEED. THIS IS  
THE RIGHT POSITION  
WHEN AN OPTIONAL  
OFF:  
UNIT IS OFF AND  
DOOR IS  
WALL CONTROL IS USED.  
UNLOCKED.  
BOOST:  
UNIT IS OPERATING  
ON HIGH SPEED.  
VC0053  
5.2 OPTIONAL WALL CONTROLS  
There are 2 optional wall controls available: C12 / CM control (intented for  
HEPA 1000 / HF 1.0 and HEPA 2000 / HF 2.0 units only) and C34 / CMR control  
(intented HEPA 3000 / HF 3.0 and HEPA 4000 units only).  
VC0054  
VC0055  
C12 CONTROL  
CM CONTROL  
C34 CONTROL  
CMR CONTROL  
5.3 DIMENSIONS  
Dimensions are the same for both C12 / CM  
and C34 / CMR models.  
VC0049  
- 28 -  
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5. CONTROLS (CONT’D)  
5.4 INSTALLATION OF THE OPTIONAL WALL CONTROLS  
(CONTROLS C12 / CM AND C34 / CMR)  
!
WARNING  
0
Always disconnect the unit before making any connections. Failure in  
disconnecting power could result in electrical shock or damage of the wall  
control or electronic module inside the unit.  
CAUTION  
Never install more than one optional wall control per unit.  
1.Determine the more convenient location for the control.  
2
2.Remove the cover plate control (1). If you prefer to  
have your optional main control mounted on an  
approved outlet box or an approved mounting bracket  
(not included), discard the backplate (2).  
1
!
WARNING  
0
To avoid risk of electrical shocks, never install another wire in the same  
electrical box than the one for the optional wall control.  
3. Take one end of the cable and pass it through the wall control backplate (or outlet  
box or mounting bracket).  
4. Splice back this end of the cable to access to the 4 wires. Remove the insulated  
sleeve of each wire ends. Make a loop with each bare end wire to hook them  
to their corresponding screw. Connect YELLOW wire to ‘’Y’’screw, RED wire to  
‘’R’’screw, GREEN to ‘’G’’screw and BLACK to ‘’B’’screw. See illustration below.  
BLACK  
wire  
YELLOW  
wire  
RED  
GREEN  
wire  
wire  
!
WARNING  
Make sure that the wires don’t short circuit between themselves or by  
touching any other components on the wall control.  
- 29 -  
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5. CONTROLS (CONT’D)  
5.4 INSTALLATION OF THE OPTIONAL WALL CONTROLS  
(CONTROLS C12 / CM AND C34 / CMR) (CONTD)  
5. Pass the other end of the cable through the wall. Reinstall the cover plate.Using  
wall anchors (not included) and provided screws, mount the wall control on the  
wall. See illustrations below.  
2
3
2
3
1
4
1
5
4
VC0051  
VC0052  
1) Wall anchors  
2) Control cable  
3) Control backplate  
4) Control  
5) Screws  
1) Outlet box  
2) Control cable  
3) Control  
4) Screws  
6. Route the cable to the unit.  
CAUTION  
Keep control low voltage wiring at least 1 foot (305 mm) away from motors,  
lightning ballast, light dimming circuit and power distribution panel. Do not  
route control wiring along with house power wiring. Avoid poor wiring  
connections. Failure to follow these practices can introduce electrical  
interference, which can cause erratic control operations.  
7. Remove the front 8’’ oval port (A) and the front panel (B) of the unit by unscrewing  
their retaining screws.  
A
B
VO0019  
VO0018  
- 30 -  
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5. CONTROLS (CONT’D)  
5.4 INSTALLATION OF THE OPTIONAL WALL CONTROLS  
(CONTROLS C12 / CM AND C34 / CMR) (CONTD)  
8. Using a small rod, pierce a hole through  
the unit at the end of the wire channel.  
(See picture beside.) Splice back the  
end of the cable to access the 4 wires.  
Remove the insulated sleeve of each  
wire ends. Insert the end of the cable  
through the unit, using the small hole  
previously done.  
VD0088  
9. In order to access the unit PCB terminals,  
remove the side door located on the  
electrical box and punch out its knock  
out. Run the cable through the knock-out  
hole and connect each wire in their  
corresponding terminal (YELLOW in  
‘’Y’’, RED in ‘’R’’, GREEN in ‘’G’’and  
BLACK in ‘’B’’).  
1
NOTE: Push forward slightly on the  
little tabs (1) to ease insertion  
of each wires.  
See picture beside.  
VE0049  
10. Reinstall the side door on the electrical box and the 8’’ oval port on the unit.  
11. Route the wire through its  
channel and reinstall the  
front panel on the unit. See  
picture beside.  
VD0089  
12. If the installation is not completed, return to Section 4 on page 19. If the  
installation is completed, plug the unit.  
NOTE: When using an optional wall control, the main switch on the unit must  
always be positioned to NORMAL/REMOTE.  
- 31 -  
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5. CONTROLS (CONT’D)  
5.5 OPERATING C12 / CM CONTROL  
5.5.1 C12 / CM CONTROL DESCRIPTION  
POWER INDICATOR:  
LIGHTS UP WHEN SLIDE SWITCH  
IS ON NORMAL OR BOOST  
POSITION.  
BOOST:  
UNIT IS OPERATING ON  
HIGH SPEED.  
NORMAL:  
UNIT IS OPERATING ON  
NORMAL SPEED.  
FILTER MAINTENANCE  
INDICATOR:  
FLASHES EVERY MINUTE TO  
INDICATE IT IS ON DUTY.  
FLASHES EVERY SECOND WHEN  
ITS TIME TO REPLACE  
OFF:  
UNIT IS OFF.  
PREFILTER. SEE BIANNUAL  
MAINTENANCE IN SECTION 6.  
LIGHTS UP WHEN ITS TIME TO  
REPLACE FILTER AND  
VC0054  
RESET FILTER HOLE:  
ONCE THE MAINTENANCE DONE, RESET THE FILTER  
MAINTENANCE INDICATOR BY CAREFULLY INSERTING  
A SMALL ROD (EG: PAPER CLIP) IN THE RESET FILTER  
HOLE, DURING 1 SECOND. THE FILTER MAINTENANCE  
INDICATOR WILL TURN OFF.  
PREFILTER. SEE ANNUAL  
MAINTENANCE IN SECTION 6.  
5.5.2 USING C12 / CM CONTROL  
• OFF: To stop the unit, slide the button on this position.  
• NORMAL: For a day-to-day usage, slide the button on this position. The  
unit then will operate on normal speed.  
• BOOST: For a high speed operation, slide the button on this position.  
Generally used when extreme conditions occur, eg.: parties,  
smokers, etc.  
- 32 -  
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5. CONTROLS (CONT’D)  
5.6 OPERATING C34 / CMR CONTROL  
5.6.1 C34 / CMR CONTROL DESCRIPTION  
RECIRCULATION INDICATOR:  
LIGHTS UP WHEN SLIDE  
SWITCH IS ON  
FRESH AIR INDICATOR:  
LIGHTS UP WHEN SLIDE  
SWITCH IS ON NORMAL  
OR BOOST POSITION.  
RECIRCULATION. UNIT IS  
OPERATING ON NORMAL  
SPEED.  
FILTER MAINTENANCE  
INDICATOR:  
FLASHES WHEN IT IS TIME  
TO REPLACE PREFILTER  
AND WASH CORE FILTERS.  
SEE BIANNUAL  
BOOST INDICATOR:  
LIGHTS UP WHEN SLIDE  
SWITCH IS ON BOOST  
POSITION. UNIT IS OPERATING  
ON HIGH SPEED.  
MAINTENANCE IN  
SECTION 6.  
NORMAL INDICATOR:  
LIGHTS UP WHEN SLIDE  
SWITCH IS ON NORMAL  
POSITION. UNIT IS OPERATING  
ON NORMAL SPEED.  
VC0048  
LIGHTS UP WHEN IT IS  
TIME TO REPLACE FILTER  
AND PREFILTER AND  
CLEAN CORE AND CORE  
FILTERS. SEE ANNUAL  
RESET FILTER HOLE:  
MAINTENANCE IN  
SECTION 6.  
ONCE THE MAINTENANCE DONE, RESET THE FILTER  
MAINTENANCE INDICATOR BY CAREFULLY INSERTING  
A SMALL ROD (EG: PAPER CLIP) IN THE RESET FILTER  
HOLE, DURING 1 SECOND. THE FILTER MAINTENANCE  
INDICATOR WILL TURN OFF.  
5.6.2 USING C34 / CMR CONTROL  
• OFF: To stop the unit, slide the button on this position.  
• NORMAL: For a day-to-day usage, slide the button on this position. The  
unit then will operate on normal speed.  
• BOOST: For a high speed operation, slide the button on this position.  
Generally used when extreme conditions occur, eg.: parties,  
smokers, etc.  
• RECIRCULATION: For a normal speed operation, without exchanging air with  
the outside, slide the button on this position. This mode is  
recommended in high humidity days (rain, heat wave).  
Also, use it when the outside temperature is extremely cold  
and/or the inside air is too dry. It can be used also to recirculate  
the heat coming from a wood stove throughout the house,  
or the fresh air from a cooling system.  
- 33 -  
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6. MAINTENANCE  
!
WARNING  
Risk of electrical shocks. B0efore performing any maintenance or servicing,  
always disconnect the unit from its power source.  
6.1 BIANNUAL MAINTENANCE (ESSENTIAL)  
If your unit is equipped with an optionnal wall control (C12 / CM or C34 / CMR)  
you should perform this maintenance when the Filter Maintenance light is flashing.  
Otherwise, this maintenance must be performed every 6 months to ensure your  
unit proper operation for years to come. Follow these steps:  
1.  
2.  
Turn switch knob to OFF to unlock the door.  
Unlatch the door and open it. Clean the inner side of the door with a clean  
damp cloth, them wipe with a dry one.  
3.  
Slide out the air diffuser (HEPA 2000 and HF 2.0 units only), the recovery  
core (HEPA 3000 and HF 3.0 units only), the energy recovery core (HEPA 4000  
units only) and the filter cartridge from the unit.  
NOTES: 1. On HEPA 2000 and HF 2.0 only, never grab the white shaft (item 2)  
to pull out the air diffuser.  
2. To remove the filter cartridge, pull on its tabs (item 5).  
2
3
1
VD0091  
VD0107  
1) Air diffuser  
2) White Shaft  
3) Heat Recovery Core  
4
5
VD0112  
VD0155  
4) Energy recovery Core  
5) Filter Cartridge Tabs  
- 34 -  
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6. MAINTENANCE (CONT’D)  
6.1 BIANNUAL MAINTENANCE (ESSENTIAL) (CONTD)  
4.  
Using your thumbs, push on the prefilter* side to disengage it from the filter  
cartridge. Then, slide it out of the filter cartridge and discard it. Install the  
new prefilter* by reversing this operation.  
1
2
VD0092  
VD0093  
1) Filter cartridge  
2) Prefilter  
NOTE: If you are using a washable foam filter (MERV 8), vacuum to remove most  
of the dust. Let it soak in a solution of warm water and mild soap. Rinse  
thoroughly and let dry before reinstalling it.  
* When using a washable foam filter (MERV 8), there is no prefilter.  
5.  
Clean the inside walls of the unit with a clean damp cloth, them wipe with a  
dry one.  
For HEPA 2000 and HF 2.0 only  
Clean the air diffuser with a clean damp cloth, them wipe with a dry one. Once the  
air diffuser completely dry, slide it back into the unit.  
For HEPA 3000, HF 3.0 and HEPA 4000 only  
1
2
1
Wash the 2 core filters under hot water with mild  
soap. Rinse thoroughly and let dry completely  
before reinstalling on the core. Remove the dust  
on the core using a vacuum cleaner with a soft  
brush attachment.  
VD0091  
1) Core filters  
2) Core  
NOTE: Make sure the damper spring (1) is still  
inside the left front port opening before  
reinstalling the recovery module.  
1
VD0120  
1) Damper spring  
- 35 -  
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6. MAINTENANCE (CONT’D)  
6.1 BIANNUAL MAINTENANCE (ESSENTIAL) (CONTD)  
6.  
Close the door, close the latches and turn ON the switch knob to its  
previous position.  
7.  
If your unit is equipped with an optionnal wall control (C12 / CM) or C34 / CMR),  
reset the filter maintenance indicator by inserting a small rod (eg: paper clip  
end) into the reset filter hole of the optional wall control. Press lightly until  
the Filter Maintenance indicator light turns off.  
6.2 ANNUAL MAINTENANCE (ESSENTIAL)  
If your unit is equipped with an optionnal wall control (C12 / CM or C34 / CMR)  
you should perform this maintenance when the Filter Maintenance light stays  
ON. Otherwise, this maintenance must be performed once a year to ensure your  
unit proper operation for years to come. Proceed as the Biannual Maintenance  
(Section 6.1), but instead of replacing the prefilter (point 4), discard the complete  
HEPA Filter cartridge (including prefilter). Install a new HEPA filter cartridge (or a  
new pleated filter cartridge) with a new prefilter on it.  
NOTE: If you are using a washable foam filter, just do the same operations as the  
Biannual Maintenance (Section 6.1).  
6.3 MASTER RESET (C12 / CM AND C34 / CMR CONTROLS)  
Use the master reset only if you replace the filters before the annual maintenance  
indicator is on. By inserting a small rod (eg: paper clip end) during 5 seconds and  
more into the reset filter hole of the optional wall control, a master reset will be  
done and both biannual and annual maintenance filter are reset.  
C12 / CM Control: The filter maintenance indicator will flash 1/4 second.  
C34 / CMR Control: If the wall control is in ”Off” position, “Fresh air” light indicator  
will flash for 1 second.  
If the wall control is in ”Normal” or “Boost” position, the unit  
motor, the “Fresh air” light indicator and speed light indicator  
(“Normal” or “Boost”) will turn off for 3 seconds.  
If the wall control is in ”Recirculation” position, the “Recirculation”  
light indicator and the unit motor will turn off during 3 seconds.  
- 36 -  
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7. PARTS ORDERING CHART  
Part  
Number  
05123  
04803  
04804  
04852  
05120  
13940  
04862  
HEPA 1000 HEPA 2000  
No. Description  
HF 1.0  
HF 2.0  
1
2
3
4
5
6
7
Prefilter Kit (2)  
1
1
1
1
-
1
1
1
1
-
HEPA Pleated Filter Kit  
MERV 12 Filter Kit*  
Foam Filter MERV 8 Kit*  
Core Filter Kit (2)  
Single Exterior Hood Kit**  
Wall Control C12**  
-
1
1
1
Part  
Number  
05123  
04803  
04804  
04852  
05120  
05689  
13940  
04391  
HEPA 3000  
HF 3.0  
No. Description  
HEPA 4000  
1
2
3
4
Prefilter Kit (2)  
1
1
1
1
1
-
1
1
1
1
-
1
1
1
HEPA Pleated Filter Kit  
MERV 12 Filter Kit*  
Foam Filter MERV 8 Kit*  
5A Core Filter Kit (2)  
5B Core Filter Kit (2)  
6
7
Single Exterior Hood Kit**  
Wall Control C34**  
1
1
*The HEPA filter is factory installed in all our units. However, when it will be time to be  
replaced, a pleated filter or a foam filter can be purchased, but the filtration  
efficiency will not be the same as a HEPA filter.  
**Items 6 and 7 are optionals.  
All listed parts are available where you have bought your unit.  
NOTE: Please note that parts not listed are not available; those parts require  
assembly knowledge that only manufacturer can garantee.  
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8. TROUBLESHOOTING  
PROBLEMS  
SOLUTIONS  
• Check breaker or fuse in main  
distribution panel.  
• Check there is 120V at the  
electrical outlet.  
• Make sure the unit main switch is  
properly set in Normal or Boost  
position.  
1.Unit does not start at Normal  
or Boost position.  
• If a wall control (C12 / CM or  
C34 / CMR) is connected,  
disconnect control wire from the  
unit, then make sure the unit  
main switch is properly set in  
Normal or Boost position.  
• If a wall control (C12 / CM or  
C34 / CMR) is used, disconnect  
control wire from the unit. Then, if  
the unit runs at Normal speed,  
chech control wiring and wall  
control connections.  
2. Unit does not run at Normal  
speed, but runs at Boost.  
• Check if the unit main switch is in  
“Normal/Remote” position.  
• Check wall control wiring.  
• Check wall control wiring.  
3. Unit is not operating as per  
the selected mode.  
4. Wall control indicators do not work  
properly or not at all.  
5. On C34 / CMR wall control only, 1 or  
2 light indicators are flashing  
every second.  
• Check if the unit main switch is in  
“Normal/Remote” position.  
• Check wall control wiring.  
If the problem is still not solved, call your installer or the nearest approved Service  
Center.  
Also, you can reach the Customer Service Department at the following telephone  
numbers:  
Exclusively for models HEPA 1000, HEPA 2000, HEPA 3000 and HEPA 4000:  
1 800 567-3855.  
Exclusively for models HF 1.0, HF 2.0 and HF 3.0:  
1 866 737-7770.  
- 38 -  
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