| APRIL 2003   E Download from Www.Somanuals.com. All Manuals Search And Download.   SERVSWITCH™ FAMILY   Welcome to the ServSwitch™ Family!   Thank you for purchasing a BLACK BOX® ServSelect II! We appreciate your   business, and we think you ll appreciate the many ways that your new ServSelect II   will save you money, time, and effort.   That s because our ServSwitch family is all about breaking away from the traditional,   expensive model of computer management. You know, the one-size-fits-all-even-if-it-   doesn t model that says, “One computer gets one user station, no more, no less.” Why   not a single user station (monitor, keyboard, and mouse) for multiple computers—even   computers of different platforms? Why not a pair of user stations, each of which can   control multiple computers? Why not multiple user stations for the same computer?   With our ServSwitch products, there s no reason why not. We carry a broad line of   robust solutions for all these applications. Do you have just two PCs, and need an   economical alternative to keeping two monitors, keyboards, and mice on your desk?   Or do you need to share dozens of computers, including a mix of IBM® PC,   RS/6000®, Apple® Macintosh®, Sun Microsystems®, and SGI™ compatibles   among multiple users with different access levels? Does your switch have to sit   solidly on a work table and use regular everyday cables? Or does it have to be   mounted in an equipment rack and use convenient many-to-one cables? No matter   how large or small your setup is, no matter how simple or how complex, we re   confident we have a ServSwitch system that s just right for you.   The ServSwitch™ family from BLACK BOX—the one-stop answer for all your   KVM switching needs!   * This manual will tell you all about your new ServSelect II, including how to install,   operate, and troubleshoot it. For an introduction to the ServSelect II, see Chapter 2.   The ServSelect II product codes covered in this manual are:   KV2016A KV2016E   This manual also includes information about the ServSelect II Software and the   Server Access Modules, which have their own manuals or installation guides:   KV125A KV126A KV127A   1 Download from Www.Somanuals.com. All Manuals Search And Download.   SERVSELECT II™ INSTALLER/USER GUIDE   FEDERAL COMMUNICATIONS COMMISSION AND   INDUSTRY CANADA   RADIO-FREQUENCY INTERFERENCE STATEMENTS   This equipment generates, uses, and can radiate radio-frequency energy and if not   installed and used properly, that is, in strict accordance with the manufacturer s   instructions, may cause interference to radio communication. It has been tested and   found to comply with the limits for a Class A computing device in accordance with   the specifications in Subpart B of Part 15 of FCC rules, which are designed to   provide reasonable protection against such interference when the equipment is   operated in a commercial environment. Operation of this equipment in a residential   area is likely to cause interference, in which case the user at his own expense will be   required to take whatever measures may be necessary to correct the interference.   Changes or modifications not expressly approved by the party responsible for   compliance could void the user s authority to operate the equipment.   This digital apparatus does not exceed the Class A limits for radio noise emission from   digital apparatus set out in the Radio Interference Regulation of Industry Canada.   Le présent appareil numérique n émet pas de bruits radioélectriques dépassant les   limites applicables aux appareils numériques de la classe A prescrites dans le   Règlement sur le brouillage radioélectrique publié par Industrie Canada.   EUROPEAN UNION DECLARATION OF CONFORMITY   This equipment has been tested and found to comply with the limits for a class A   computing device in accordance with the specifications in the European standard   EN55022. These limits are designed to provide reasonable protection against   harmful interference. This equipment generates, uses and can radiate radio-   frequency energy, and if not installed and used in accordance with the instructions,   might cause harmful interference to radio or television reception.   However, there is no guarantee that harmful interference will not occur in a   particular installation. If this equipment does cause interference to radio or television   reception, which can be determined by turning the equipment on and off, you can   correct the interference with one or more of the following measures:   (a) Reorient or relocate the receiving antenna.   (b) Increase the separation between the equipment and the receiver.   (c) Connect the equipment to an outlet on a circuit different from that to which the   receiver is connected.   (d) Consult the supplier or an experienced radio/TV technician for help.   2 Download from Www.Somanuals.com. All Manuals Search And Download.   COMPLIANCE STATEMENTS   Shielded cables must be used with this equipment to maintain compliance with radio   frequency energy emission regulations and ensure a suitably high level of immunity   to electromagnetic disturbances. This equipment has also been found to comply with   European standards EN50082 and EN60950.   Japanese Compliance Statement   Other Agency Approvals   UL 1950, CSA C22. 2 No. 950, IEC 950   Republic of Korea EMI Standard Certificate Number: E-F900-01-2012 (A)   TRADEMARKS USED IN THIS MANUAL   BLACK BOX and the   logo are registered trademarks, and ServSwitch,   ServSelect, ServSelect II, and ServSelect IP are trademarks, of BLACK BOX   Corporation.   Apple, Mac, and Macintosh are registered trademarks of Apple Computer, Inc.   IBM, PS/2, and RS/6000 are registered trademarks of International Business   Machines Corporation.   Microsoft, HyperTerminal, Windows, Windows NT, and Windows XP are   trademarks or registered trademarks of Microsoft Corporation in the United States   and/or other countries.   Sun and Sun Microsystems are registered trademarks of Sun Microsystems, Inc. in   the United States and other countries.   UL is a registered trademark of Underwriters Laboratories Inc.   Any other trademarks mentioned in this manual are acknowledged to be the property   of the trademark owners.   3 Download from Www.Somanuals.com. All Manuals Search And Download.   SERVSELECT II™ INSTALLER/USER GUIDE   Normas Oficiales Mexicanas (NOM)   Electrical Safety Statement   INSTRUCCIONES DE SEGURIDAD   1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de   que el aparato eléctrico sea operado.   2. Las instrucciones de seguridad y operación deberán ser guardadas para   referencia futura.   3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de   operación deben ser respetadas.   4. Todas las instrucciones de operación y uso deben ser seguidas.   5. El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo, cerca de   la tina de baño, lavabo, sótano mojado o cerca de una alberca, etc.   6. El aparato eléctrico debe ser usado únicamente con carritos o pedestales que   sean recomendados por el fabricante.   7. El aparato eléctrico debe ser montado a la pared o al techo sólo como sea   recomendado por el fabricante.   8. Servicio—El usuario no debe intentar dar servicio al equipo eléctrico más allá a   lo descrito en las instrucciones de operación. Todo otro servicio deberá ser   referido a personal de servicio calificado.   9. El aparato eléctrico debe ser situado de tal manera que su posición no interfiera   su uso. La colocación del aparato eléctrico sobre una cama, sofá, alfombra o   superficie similar puede bloquear la ventilación, no se debe colocar en libreros   o gabinetes que impidan el flujo de aire por los orificios de ventilación.   10. El equipo eléctrico debe ser situado fuera del alcance de fuentes de calor como   radiadores, registros de calor, estufas u otros aparatos (incluyendo   amplificadores) que producen calor.   11. El aparato eléctrico debe ser connectado a una fuente de poder sólo del tipo   descrito en el instructivo de operación, o como se indique en el aparato.   12. Precaución debe ser tomada de tal manera que la tierra física y la polarización   del equipo no sea eliminada.   13. Los cables de la fuente de poder deben ser guiados de tal manera que no sean   pisados ni pellizcados por objetos colocados sobre o contra ellos, poniendo   particular atención a los contactos y receptáculos donde salen del aparato.   14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las   recomendaciones del fabricante.   15. En caso de existir, una antena externa deberá ser localizada lejos de las líneas   de energía.   16. El cable de corriente deberá ser desconectado del cuando el equipo no sea   usado por un largo período de tiempo.   4 Download from Www.Somanuals.com. All Manuals Search And Download.   NOM STATEMENT   17. Cuidado debe ser tomado de tal manera que objectos líquidos no sean   derramados sobre la cubierta u orificios de ventilación.   18. Servicio por personal calificado deberá ser provisto cuando:   A: El cable de poder o el contacto ha sido dañado; u   B: Objectos han caído o líquido ha sido derramado dentro del aparato; o   C: El aparato ha sido expuesto a la lluvia; o   D: El aparato parece no operar normalmente o muestra un cambio en su   desempeño; o   E: El aparato ha sido tirado o su cubierta ha sido dañada.   5 Download from Www.Somanuals.com. All Manuals Search And Download.   SERVSELECT II™ INSTALLER/USER GUIDE   Contents   1. Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7   2. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8   2.1 Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8   2.2 Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10   3. Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12   3.1 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12   3.2 Rack Mounting Your ServSelect II . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12   3.3 Installing the ServSelect II . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14   3.4 Setting Up Your ServSelect II System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15   4. Basic Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16   4.1 Controlling Your System at the Analog Ports . . . . . . . . . . . . . . . . . . . . . . . . . .16   4.2 Viewing and Selecting Ports and Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16   4.3 Navigating the OSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19   4.4 Configuring the OSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20   4.5 Displaying Version Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28   4.6 Scanning Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30   4.7 Broadcasting to Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32   4.7 Changing Your Switch Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33   5. Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35   5.1 Calling BLACK BOX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35   5.2 Shipping and Packaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35   6. FLASH Upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36   6.1 Upgrading the ServSelect II . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36   6.2 Upgrading the SAM firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37   6 Download from Www.Somanuals.com. All Manuals Search And Download.   CHAPTER 1: SPECIFICATIONS   1. Specifications   During the course of this product s lifetime, modifications might be made to its   hardware or firmware that could cause these specifications to change without notice.   Agency Approvals   EN55022 Class A, EN55024, EN61000-3-3, FCC15 Class   A, VCCI Class A, IEC950, EN60950, UL 1950/60950 third   edition, CSA C22.2 No. 950   Server Ports   Number   Interface Types   Connectors   16   PS/2, Sun and USB SAM modules   RJ-45   Sync Types   Separate horizontal and vertical   DDC2B   Plug and Play   Video Resolution   Configuration Port   Number   Analog Port Maximum 1600 x 1280 @ 75 Hz   1 Interface Type   Connector   Serial RS-232   DB9 Male   Analog Port   Number   2 Interface Types   Connectors   PS/2 and VGA   PS/2 MiniDIN and 15 pin D   Other Characteristics   Heat Dissipation   Airflow   92 BTU/Hr   8 cfm   Temperature   10º to 50º Celsius (50º to 122º Fahrenheit) operating   -20º to 60º Celsius (-4º to 140º Fahrenheit) nonoperating   Humidity   Power   20 to 80% noncondensing operating   5 to 95% noncondensing nonoperating   100 to 240 VAC (autosensing), 50 to 60 Hz, 40 W maximum   AC-input current rating 0.5 A   AC-input cable   18 AWG three-wire cable, with a three-lead IEC-320   receptacle on the power supply end and a country or region   dependent plug on the power resource end   Power Consumption   Size (HxWxD)   12.5 W   4.45 x 43.18 x 27.94 cm 1U form factor   (1.75 x 17.00 x 11.00 in)   Weight   3.6 kg (8 lb) without cables   7 Download from Www.Somanuals.com. All Manuals Search And Download.   SERVSELECT II™ INSTALLER/USER GUIDE   2. Introduction   2.1 Features and Benefits   The multiuser, 16-port ServSelect II integrates the Black Box field-proven analog   keyboard, video and mouse (KVM) switching technology with advanced cable   management, flexible access for two simultaneous users and a patented, next-   generation user interface. The ServSelect II KVM switch conveniently supports all   major server platforms and features powerful on-screen management for easy   system configuration and server selection.   A unique benefit of the ServSelect II is the Server Access Module (SAM). The   SAM with CAT 5 design dramatically reduces cable clutter, while providing optimal   resolution and video settings. The built-in memory of the SAM simplifies   configuration by assigning and retaining unique server names and Electronic ID   (EID) numbers for each attached server. The SAM is powered directly from the   server and provides Keep Alive™ functionality even if the ServSelect II is not powered.   NOTE:   Throughout the text, the word “appliance” is used generically to describe the ServSelect II switch.   Figure 2-1. ServSelect II   Server Access Modules   The SAM allows direct KVM connectivity to servers in your ServSelect II system.   Each ServSelect II has 16 Analog Rack Interface (ARI) ports for connecting the SAM.   Utilizing an SAM, you can attach additional switches to expand your ServSelect II   system. This flexibility allows you to add capacity as your data center grows.   Multiplatform support   The SAM available with the ServSelect II supports PS/2, Sun and USB server   environments. For 13W3, Sun monitor connection, order KV127A and ACD002.   Using the On-Screen Device (OSD) interface in conjunction with the SAM allows   you to switch easily across platforms.   8 Download from Www.Somanuals.com. All Manuals Search And Download.   CHAPTER 2: INTRODUCTION   OSD graphical user interface   A ServSelect II switch uses the OSD, which features intuitive menus to configure   your switch system and select computers. Computers can be identified by unique   name, EID or port number, allowing you to assign unique server names.   Security   The OSD allows you to protect your system with a screen saver password. After a   user-defined time, the screen saver mode engages and access is prohibited until the   appropriate password is entered to reactivate the system.   Operation modes   The OSD user interface provides convenient operation modes for easy ServSelect II   system administration. These modes (Broadcast, Scan, Switch and Share) allow you   to manage your switching activities. Chapter 4 explains these modes in detail.   Video   ServSelect II provides optimal resolution for analog VGA, SVGA and XGA video.   Achieve resolutions of up to 1600 x 1200 with a 10-foot cable and up to 800 x 600   with a 50-foot cable. Resolutions will vary depending upon the length of cable   separating your switch and servers.   Plug and Play   The ServSelect II also supports Display Data Channel Plug and Play, which automates   configuration of the monitor and is compliant with the VESA DDC2B standard.   FLASH upgradable   Upgrade your firmware at any time through a simple update utility to ensure that   your ServSelect II system is always running the most current version available. Both   the ServSelect II switch and the SAM are FLASH upgradable. See Chapter 6 for   more information.   Cascading expansion   Each ServSelect II switch supports up to 16 directly attached servers and can   conveniently scale to support more. You can expand your system using cascadable   BLACK BOX products such as other ServSelect appliances. This extra “cascade” of   units allows you to attach up to 256 servers in one system.   9 Download from Www.Somanuals.com. All Manuals Search And Download.   SERVSELECT II™ INSTALLER/USER GUIDE   Switch   SAM Adaptor   Rack of   SAM Adaptor   Servers   Switch   Rack of   Servers   Analog Connection   ServSelect II   Analog Connection   Figure 2-2. Example ServSelect II Configuration   2.2 Safety Precautions   To avoid potential video and/or keyboard problems when using these products:   • If the building has 3-phase AC power, ensure that the computer and monitor are   on the same phase. For best results, they should be on the same circuit.   • Use only BLACK BOX-supplied cable to connect computers and KVM switches.   To avoid potentially fatal shock hazard and possible damage to equipment, please   observe the following precautions:   • • • Do not use a 2-wire extension cord in any BLACK BOX product configuration.   Test AC outlets at the computer and monitor for proper polarity and grounding.   Use only with grounded outlets at both the computer and monitor. When using   a backup power supply (UPS), power the computer, the monitor and the appli-   ance off the supply.   NOTE:   The AC inlet is the main disconnect.   10   Download from Www.Somanuals.com. All Manuals Search And Download.   CHAPTER 2: INTRODUCTION   Rack mount safety considerations   • Elevated Ambient Temperature: If the equipment is installed in a closed rack   assembly, the operation temperature of the rack environment may be greater than   room ambient. Use care not to exceed the rated maximum ambient temperature of   the equipment.   • • • Reduced Air Flow: Installation of the equipment in a rack should be such that the   amount of airflow required for safe operation of the equipment is not compromised.   Mechanical Loading: Mounting of the equipment in the rack should be such   that a hazardous condition is not achieved due to uneven mechanical loading.   Circuit Overloading: Consideration should be given to the connection of the   equipment to the supply circuit and the effect that overloading of circuits might   have on overcurrent protection and supply wiring. Consider equipment name-   plate ratings for maximum current.   • Reliable Earthing: Reliable earthing of rackmounted equipment should be   maintained. Pay particular attention to supply connections other than direct   connections to the branch circuit (for example, use of power strips).   11   Download from Www.Somanuals.com. All Manuals Search And Download.   SERVSELECT II™ INSTALLER/USER GUIDE   3. Installation   3.1 Getting Started   Before installing your ServSelect II appliance, refer to the following list to ensure   you have all items that shipped with the appliance as well as other items necessary   for proper installation.   Supplied with the ServSelect II   • • • • • • ServSelect II unit   Power cord   One null modem serial cable   ServSelect II Installer/User Guide   ServSelect II Quick Installation Guide   Rack mounting kit   Additional items needed   One SAM adaptor and UTP cabling per attached server or switch   3.2 Rack Mounting Your ServSelect II   NOTE:   Rack mounting kits are sold separately.   Your ServSelect II appliance may be rack mounted using the included brackets. Before   installing the appliance and other components in the rack cabinet (if not already   installed), stabilize the rack in a permanent location. Install your equipment starting   at the bottom of the rack cabinet, then work to the top. Avoid uneven loading or   overloading of rack cabinets.   CAUTION:   Rack Loading - Overloading or uneven loading of racks may result in shelf or rack failure,   causing damage to equipment and possible personal injury. Stabilize racks in a permanent   location before loading begins. Mount components beginning at the bottom of the rack, then   work to the top. Do not exceed your rack load rating.   12   Download from Www.Somanuals.com. All Manuals Search And Download.   CHAPTER 3: INSTALLATION   Figure 3-1. ServSelect II Horizontal Installation   To install the 1U switch mounting bracket:   1. Remove the first two screws on each side.   2. Line up the holes in the “long side” of the kit s side brackets with the screw   holes in the switch.   3. With a Phillips screwdriver, fasten the mounting brackets to the switch using   two screws on each side.   4. Attach four cage nuts or clip nuts to the rack mounting flange of the rack   cabinet so that the nut is positioned on the inside of the rack.   NOTE:   Nuts are not included with the rack mount kit.   5. Mount the switch assembly to the rack cabinet by matching the holes in the   “short side” of each bracket to an appropriate set of matching holes on your   rack cabinet. Next, insert the combination hex head screws through the slots in   the bracket and the holes in the mounting rail, then into the cage nuts or clip nuts.   13   Download from Www.Somanuals.com. All Manuals Search And Download.   SERVSELECT II™ INSTALLER/USER GUIDE   3.3 Installing the ServSelect II   Plug the supplied power cord into the back of the appliance and then into an   appropriate power source. Figure 3-2 illustrates one possible configuration for your   ServSelect appliance. See the following detailed set of procedures to successfully install   your appliance.   Analog User B   Configuration Port   for updating firmware   ServSelect II Appliance   1 2 3 4 5 6 7 8 9 10   11   12   13   14   15   16   Currently   Not Used   Servers 2-16   Analog User A   Sam Adaptor   PS/2 USB and Sun   adaptors are available   Server 1   Figure 3-2. Basic ServSelect II Configuration   CAUTION:   To reduce the risk of electric shock or damage to your equipment-   - Do not disable the power cord grounding plug. The grounding plug is an important safety feature.   - Plug the power cord into a grounded (earthed) outlet that is easily accessible at all times.   - Disconnect the power from the unit by unplugging the power cord from either the electrical   outlet or the unit.   14   Download from Www.Somanuals.com. All Manuals Search And Download.   CHAPTER 3: INSTALLATION   To connect an SAM to each server:   1. Locate the SAM for your ServSelect II unit.   2. Attach the appropriately color-coded cable ends to the keyboard, monitor and   mouse ports on the first server you will be connecting to the unit.   3. Attach one end of the CAT 5 cabling that will run between your SAM and   ServSelect II unit to the RJ45 connector on the SAM.   4. Connect the other end of the CAT 5 cable to the desired ARI port on the back   of your ServSelect II unit.   5. Repeat steps 2-4 for all servers you wish to attach.   NOTE:   When connecting a Sun SAM, you must use a multi-sync monitor to accommodate Sun computers   that support both VGA and sync-on-green or composite sync.   To connect local peripherals:   1. Select the keyboard, monitor and mouse to be connected to local analog user A.   2. Locate the port set labeled A on the back of the appliance. Connect these   peripherals to their respective ports.   3. Repeat these steps for the local analog port set labeled B.   4. Bundle and label the cables for easy identification.   3.4 Setting Up Your ServSelect II System   With the ServSelect II system, you can auto detect and configure each port on your   appliance. Chapter 4 provides detailed instructions on naming, customization and   OSD setup and configuration.   15   Download from Www.Somanuals.com. All Manuals Search And Download.   SERVSELECT II™ INSTALLER/USER GUIDE   4. Basic Operations   4.1 Controlling Your System at the Analog Ports   The ServSelect II features two analog port sets on the back of the unit that allow you   to connect a monitor and a PS/2 keyboard and mouse for direct analog access. The   appliance uses the OSD, which provides intuitive menus to configure your system   and select computers.   4.2 Viewing and Selecting Ports and Servers   Use the OSD Main dialog box to view, configure and control servers in the   ServSelect II system. View your servers by name, port or by the unique Electronic   ID number (EID) embedded in each SAM. You will see an OSD-generated port list   by default when you first launch the OSD. The Port column indicates the ARI port   to which a server is connected.   To access the Main dialog box:   Press Print Screen to launch the OSD. The Main dialog box appears.   Figure 4-1. Example of Configured Main Dialog Box   NOTE:   You can also press the Control key twice within one second to launch the SAM. You can use this   key sequence in any place you see Print Screen throughout this installer/user guide.   16   Download from Www.Somanuals.com. All Manuals Search And Download.   CHAPTER 4: BASIC OPERATIONS   Viewing the status of your appliance   The status of the servers in your system is indicated in the right columns of the Main   dialog box. The following table describes the status symbols.   OSD Status Symbols   Symbol Description   SAM is online (green circle).   SAM is offline or is not operating properly.   Connected switch is online.   Connected switch is offline or is not operating properly.   SAM is being upgraded (yellow circle).   SAM is being accessed by the indicated user channel (green channel letter).   SAM is blocked by the indicated user channel (black channel letter).   Selecting servers   Use the Main dialog box to select servers. When you select a server, the appliance   reconfigures the keyboard and mouse to the proper settings for that server.   To select servers:   Double-click the server name, EID or port number.   -or-   If the display order of your server list is by port (Port button is depressed), type the   port number and press Enter.   -or-   If the display order of your server list is by name or EID number (Name or EID   button is depressed), type the first few characters of the name of the server or the   EID number to establish it as unique and press Enter.   To select the previous server:   Press Print Screen and then Backspace. This key combination toggles you between   the previous and current connections.   To disconnect the user from a server:   Press Print Screen and then Alt+Ø. This leaves the user in a free state, with no   server selected. The status flag on your desktop displays Free.   17   Download from Www.Somanuals.com. All Manuals Search And Download.   SERVSELECT II™ INSTALLER/USER GUIDE   Soft switching   Soft switching is the ability to switch servers using a hotkey sequence. You can soft   switch to a server by pressing Print Screen and then typing the first few characters   of its name or number. If you have set a Screen Delay Time and you press the key   sequences before that time has elapsed, the OSD will not display.   To configure servers for soft switching:   1. Press Print Screen to launch the OSD. The Main dialog box appears.   2. Click Setup - Menu. The Menu dialog box appears.   3. For Screen Delay Time, type the number of seconds of delay desired before the   Main dialog box is displayed after Print Screen is pressed.   4. Click OK.   To soft switch to a server:   1. To select a server, press Print Screen. If the display order of your server list is by   port (Port button is depressed), type the port number and press Enter.   -or-   If the display order of your server list is by name or EID number (Name or EID   button is depressed), type the first few characters of the name of the server or   the EID number to establish it as unique and press Enter.   2. To switch back to the previous server, press Print Screen then Backspace.   18   Download from Www.Somanuals.com. All Manuals Search And Download.   CHAPTER 4: BASIC OPERATIONS   4.3 Navigating the OSD   This table describes how to navigate the OSD using the keyboard and mouse.   OSD Navigation Basics   This Keystroke   Print Screen   Does This   Opens the OSD. Press Print Screen twice to send the Print   Screen keystroke to the currently selected device.   F1   Opens the Help screen for the current dialog box.   Escape   Closes the current dialog box without saving changes and returns   to the previous one. In the Main dialog box, it closes the OSD and   returns to the flag. In a message box, it closes the pop-up box and   returns to the current dialog box.   Alt   Opens dialog boxes, selects or checks options and executes   actions when used with underlined or other designated letters.   Alt+X   Closes the current dialog box and returns to the previous one.   Alt+O   Selects the OK button, then returns to the previous dialog box.   Single-click, Enter   In a text box, it selects the text for editing and enables the Left   and Right Arrow keys to move the cursor. Press Enter again to   quit the edit mode.   Enter   Completes a switch in the Main dialog box and exits the OSD.   Print Screen, Backspace Toggles back to previous selection.   Print Screen, Alt+Ø   Print Screen, Pause   Immediately disengages user from a server; no server is   selected. Status flag displays Free. (This only applies to the Ø on   the keyboard and not the keypad.)   Immediately turns on screen saver mode and prevents access to   that particular console, if it is password protected.   Up/Down Arrows   Right/Left Arrows   Moves the cursor from line to line in lists.   Moves the cursor between columns. When editing a text box,   these keys move the cursor within the column.   Page Up/Page Down   Home/End   Delete   Pages up and down through Name and Port lists and Help pages.   Moves the cursor to the top or bottom of a list.   Deletes current selection in the scan list or characters in a text box.   Shift-Del   Deletes from the current selection to the end of the list when   editing a scan list.   Numbers   Type from the keyboard or keypad.   19   Download from Www.Somanuals.com. All Manuals Search And Download.   SERVSELECT II™ INSTALLER/USER GUIDE   4.4 Configuring the OSD   You can configure your ServSelect II system from the Setup menu within the OSD.   Select the Names button when initially setting up your appliance to identify servers   by unique names. Select the other setup features to manage routine tasks for your   servers from the OSD menu.   Setup Features to Manage Routine Tasks for Your Servers   Feature   Menu   Purpose   Change the server listing between numerically by port or EID number and   alphabetically by name.   Change the Screen Delay Time before the OSD displays after pressing   Print Screen.   Flag   Change display, timing, color or location of the status flag.   Broadcast   Set up to simultaneously control multiple servers through keyboard and   mouse actions.   Scan   Set up a custom scan pattern for up to 16 servers.   Set passwords to restrict server access.   Enable the screen saver.   Security   Devices   Names   Switch   Identify the number of ports on an attached cascade switch.   Identify servers by unique names.   Choose the switch mode and the share mode time-out.   To access the Setup menu:   1. Press Print Screen to launch the OSD. The Main dialog box appears.   2. Click Setup. The Setup dialog box appears.   Figure 4-2. Setup Dialog Box   20   Download from Www.Somanuals.com. All Manuals Search And Download.   CHAPTER 4: BASIC OPERATIONS   Assigning server names   Use the Names dialog box to identify individual servers by name rather than by port   number. The Names list is always sorted by port order. Names are stored in the   SAM, so even if you move the cable/server to another ARI port, the name and   configuration will be recognized by the appliance.   NOTE:   If a server is turned off, its respective SAM will not appear in the Names list.   To access the Names dialog box:   1. Press Print Screen. The Main dialog box will appear.   2. Click Setup - Names. The Names dialog box appears.   Figure 4-3. Names Dialog Box   NOTE:   If the server list changes, the mouse cursor will turn into an hourglass as the list is automatically   updated. No mouse or keyboard input will be accepted until the list update is complete.   To assign names to servers:   1. In the Names dialog box, select a server name or port number and click Modify.   The Name Modify dialog box appears.   Figure 4-4. Name Modify Dialog Box   21   Download from Www.Somanuals.com. All Manuals Search And Download.   SERVSELECT II™ INSTALLER/USER GUIDE   2. Type a name in the New Name box. Names of servers may be up to 15 characters   long. Legal characters include: A-Z, a-z, Ø-9, space and hyphen.   3. Click OK to transfer the new name to the Names dialog box. Your selection is   not saved until you click OK in the Names dialog box.   4. Repeat steps 1-3 for each server in the system.   5. Click OK in the Names dialog box to save your changes.   -or-   Click X or press Escape to exit the dialog box without saving changes.   NOTE:   If an SAM has not been assigned a name, the EID is used as the default name.   Assigning device types   While the appliance automatically discovers cascade ServSelect switches attached to   your unit, you will need to specify the number of ports on the cascade switch through   the Devices dialog box. You will see an Sw-8 or Sw-24 appear in the Type category   for the cascade switch. Select the switch from the list and the Modify button appears,   allowing you to assign it the appropriate number of ports.   NOTE:   The Modify button will only be available if a configurable switch is selected.   To access the Devices dialog box:   1. Press Print Screen. The Main dialog box will appear.   2. Click Setup - Devices. The Devices dialog box appears.   Figure 4-5. Devices Dialog Box   When the ServSelect II appliance discovers a cascade switch, you will notice the   port numbering change to accommodate each server under that switch. For example,   if the switch is connected to ARI port 6, the switch port would be listed as 06 and   each server under it would be numbered sequentially 06-01, 06-02 and so on.   22   Download from Www.Somanuals.com. All Manuals Search And Download.   CHAPTER 4: BASIC OPERATIONS   To assign a device type:   1. In the Devices dialog box, select the desired port number.   2. Click Modify. The Device Modify dialog box appears.   Figure 4-6. Device Modify Dialog Box   3. Choose the number of ports supported by your cascade switch and click OK.   4. Repeat steps 1–3 for each port requiring a device type to be assigned.   5. Click OK in the Devices dialog box to save settings.   NOTE:   Changes made in the Device Modify dialog box are not saved until you click OK in the Devices   dialog box.   Changing the display behavior   Use the Menu dialog box to change the display order of servers and set a Screen   Delay Time for the OSD. The display order setting alters how servers will display in   several screens including the Main, Devices and Broadcast dialog boxes.   To access the Menu dialog box:   1. Press Print Screen to launch the OSD. The Main dialog box appears.   2. Click Setup - Menu in the Main dialog box. The Menu dialog box appears.   23   Download from Www.Somanuals.com. All Manuals Search And Download.   SERVSELECT II™ INSTALLER/USER GUIDE   Figure 4.7. Menu Dialog Box   To choose the default display order of servers:   1. Select Name to display servers alphabetically by name.   -or-   Select EID to display servers numerically by EID number.   -or-   Select Port to display servers numerically by port number.   2. Click OK.   To set a Screen Delay Time for the OSD:   1. Type in the number of seconds (Ø-9) to delay the OSD display after you press   Print Screen. Entering Ø will instantly launch the OSD with no delay.   2. Click OK.   Setting a Screen Delay Time allows you to complete a soft switch without the OSD   displaying. To perform a soft switch, see Soft switching in this chapter.   Controlling the status flag   The status flag displays on your desktop and shows the name or EID number of the   selected server or the status of the selected port. Use the Flag dialog box to configure   the flag to display by server name or EID number, or to change the flag color,   opacity, display time and location on the desktop.   24   Download from Www.Somanuals.com. All Manuals Search And Download.   CHAPTER 4: BASIC OPERATIONS   OSD Status Flags   Flag   Description   Flag type by name   Flag type by EID number   Flag indicating that the user was disconnected from all systems   Flag indicating that Broadcast mode is enabled   Flag indicating that the user is sharing but has no control   Flag indicating that the user is sharing and has control   To access the Flag dialog box:   1. Press Print Screen. The Main dialog box will appear.   2. Click Setup - Flag. The Flag dialog box appears.   Figure 4-8. Flag Dialog Box   To determine how the status flag is displayed:   1. Select Name or EID to determine what information will be displayed.   2. Select Displayed to show the flag all the time or select Timed to display the flag   for only five seconds after switching.   3. Select a flag color in Display Color.   4. In Display mode, select Opaque for a solid color flag or select Transparent to   see the desktop through the flag.   5. To position the status flag on the desktop:   a. Click Set Position to gain access to the Position Flag screen.   b. Left-click on the title bar and drag to the desired location.   c. Right-click to return to the Flag dialog box.   Figure 4-9. Set Position Flag   25   Download from Www.Somanuals.com. All Manuals Search And Download.   SERVSELECT II™ INSTALLER/USER GUIDE   NOTE:   Changes made to the flag position are not saved until you click OK in the Flag dialog box.   6. Click OK to save settings.   -or-   Click X to exit without saving changes.   Setting console security   The OSD enables you to set security on your analog port console. You can establish   a screen saver mode that engages after your console remains unused for a specified   Inactivity Time. Once engaged, your console will remain locked until you press any   key or move the mouse. You will then need to type in your password to continue.   Use the Security dialog box to lock your console with password protection, set or   change your password and enable the screen saver.   NOTE:   If a password has been previously set, you will have to enter the password before you can   access the Security dialog box.   To access the Security dialog box:   1. Press Print Screen. The Main dialog box will appear.   2. Click Setup - Security. The Security dialog box appears.   Figure 4-10. Security Dialog Box   To set or change the password:   1. Single-click and press Enter or double-click in the New text box.   2. Type the new password in the New text box and press Enter. Passwords must   contain both alpha and numeric characters, are case sensitive and may be up to   12 characters long. Legal characters are: A-Z, a-z, Ø-9, space and hyphen.   3. In the Repeat box, type the password again and press Enter.   4. Click OK to change only your password, and then close the dialog box.   26   Download from Www.Somanuals.com. All Manuals Search And Download.   CHAPTER 4: BASIC OPERATIONS   NOTE:   If you should lose or forget your password, you must return your switch for service or technical   support. See Chapter 5 for contact information.   To password protect your console:   1. Set your password as described in the previous procedure.   2. Select Enable Screen Saver.   3. Type the number of minutes for Inactivity Time (from 1 to 99) to delay   activation of password protection and the screen saver feature.   4. For Mode, select Energy if your monitor is ENERGY STAR® compliant; otherwise   select Screen.   CAUTION:   ® Monitor damage can result from using Energy mode with monitors not compliant with ENERGY STAR   . 5. (Optional) Click Test to activate the screen saver test which lasts 10 seconds   then returns you to the Security dialog box.   6. Click OK.   To log in to your console:   1. Press any key or move the mouse.   2. The Password dialog box appears. Type your password, then click OK.   3. The Main dialog box appears if the password was entered properly.   To remove password protection from your console:   1. From the Main dialog box, click Setup - Security; the Password dialog box   appears. Type your password, then click OK.   2. In the Security dialog box, single-click and press Enter or double-click in the   New box. Leave the box blank. Press Enter.   3. Single-click and press Enter or double-click in the Repeat box. Leave the box   blank. Press Enter.   4. Click OK to eliminate your password.   To enable the screen saver mode with no password protection:   1. If your console does not require a password to gain access to the Security   dialog box, proceed to step 2.   -or-   If your console is password protected, see the previous procedure, then go to step 2.   27   Download from Www.Somanuals.com. All Manuals Search And Download.   SERVSELECT II™ INSTALLER/USER GUIDE   2. Select Enable Screen Saver.   3. Type the number of minutes for Inactivity Time (from 1–99) to delay activation   of the screen saver.   4. Choose Energy if your monitor is ENERGY STAR® compliant; otherwise select Screen.   CAUTION:   ® Monitor damage can result from using Energy mode with monitors not compliant with ENERGY STAR .   5. (Optional) Click Test to activate the screen saver test which lasts 10 seconds   then returns you to the Security dialog box.   6. Click OK.   NOTE:   Activation of the screen saver mode disconnects the user from a server; no server is selected.   The status flag displays Free.   To exit the screen saver mode:   Press any key or move your mouse. The Main dialog box appears and any previous   server connection will be restored. If a digital user is on that connection, they will be   disconnected and will receive a preemption message.   To turn off the screen saver:   1. In the Security dialog box, clear Enable Screen Saver.   2. Click OK.   To immediately turn on the screen saver:   Press Print Screen, then press Pause.   4.5 Displaying Version Information   The OSD enables you to display the ServSelect II and SAM firmware versions. For   optimum performance, keep your firmware current. For more information, see Chapter 6.   To display version information:   1. Press Print Screen. The Main dialog box will appear.   2. Click Commands - Display Versions. The Version dialog box appears. The top   half of the box lists the subsystem versions in the appliance.   28   Download from Www.Somanuals.com. All Manuals Search And Download.   CHAPTER 4: BASIC OPERATIONS   Figure 4-11. Version Dialog Box   3. Click the SAM to view individual SAM version information. The SAM   Selection dialog box appears.   Figure 4-12. SAM Selection Dialog Box   4. Select an SAM to view and click the Version button. The SAM Version dialog   box appears. For more information on loading firmware, see Chapter 6.   Figure 4-13. SAM Version Dialog Box   5. Click X to close the SAM Version dialog box.   29   Download from Www.Somanuals.com. All Manuals Search And Download.   SERVSELECT II™ INSTALLER/USER GUIDE   4.6 Scanning Your System   In scan mode, the appliance automatically scans from port to port (server to server).   You can scan up to 16 servers, specifying which servers to scan and the number of   seconds that each server will display. The scanning order is determined by placement   of the server in the list. The list is always shown in scanning order. You can, however,   choose to display the server s name or EID number by pressing the appropriate button.   To add servers to the scan list:   1. Press Print Screen. The Main dialog box will appear.   2. Click Setup - Scan. The Scan dialog box appears.   Figure 4-14. Scan Dialog Box   3. Determine the order within the list to add the server. If there are no servers in the   scan list, your cursor will appear in a blank line at the top of the list.   -or-   To add a server to the end of the list, place your cursor in the last server entry   and press the Down Arrow key.   -or-   To add a server in the midst of an existing list, place your cursor at the entry   below where you want to insert a new server and press Insert.   4. Type the first few characters of a server name or port number to scan. The first   matching server will appear in the line.   -or-   To move through the list, press the following keyboard commands in the Name, Port   or Sec column to move through the list of servers available to scan.   a. Press Alt+Down Arrow to move the cursor down through the list of servers.   b. Press Alt+Up Arrow to move the cursor up through the list of servers.   c. Press Alt+Home to move the cursor to the first server in the list.   d. Press Alt+End to move the cursor to the last server in the list.   30   Download from Www.Somanuals.com. All Manuals Search And Download.   CHAPTER 4: BASIC OPERATIONS   5. In the Sec column, type the number of seconds (from 3 to 255) of desired time   before the scan moves to the next server in the sequence.   6. Move the cursor to the next line or press the Down Arrow and repeat steps 2-5 for   each of the remaining servers to be included in the scan pattern.   7. Click OK.   To remove a server from the scan list:   1. In the Scan dialog box, click the server to be removed.   2. Press Delete.   -or-   Press Shift+Delete to remove the selected server and all entries below it.   3. Click OK.   To start the scan mode:   1. Press Print Screen. The Main dialog box will appear.   2. Click Commands. The Commands dialog box appears.   Figure 4-15. Commands Dialog Box   3. Select Scan Enable in the Commands dialog box.   4. Click X to close the Commands dialog box.   NOTE:   Scanning will commence when the Main dialog box or flag is displayed. Scanning is inhibited in   any other OSD dialog box.   To cancel scan mode:   1. Select a server if the OSD is open.   -or-   Move the mouse or press any key on the keyboard if the OSD is not open.   Scanning will stop at the currently selected server.   -or-   Press Print Screen. The Main dialog box will appear.   31   Download from Www.Somanuals.com. All Manuals Search And Download.   SERVSELECT II™ INSTALLER/USER GUIDE   2. Click Commands. The Commands dialog box appears.   3. Clear Scan Enable.   4.7 Broadcasting to Servers   The analog user can simultaneously control more than one server in a system, to   ensure that all selected servers receive identical input. You can choose to broadcast   keystrokes and/or mouse movements independently.   NOTE:   You can broadcast to up to 16 servers at a time, one server per ARI port.   To access the Broadcast dialog box:   1. Press Print Screen. The Main dialog box will appear.   2. Click Setup - Broadcast. The Broadcast dialog box appears.   Figure 4-16. Broadcast Dialog Box   NOTES:   Broadcasting Keystrokes - The keyboard state must be identical for all servers receiving a   broadcast to interpret keystrokes identically. Specifically, the keyboard Caps Lock and Num Lock   modes must be the same for all servers. While the appliance attempts to send keystrokes to the   selected servers simultaneously, some servers may inhibit and thereby delay the transmission.   Broadcasting Mouse Movements - For the mouse to work accurately, all systems must have   identical mouse drivers, desktops (such as identically placed icons) and video resolutions. In   addition, the mouse must be in exactly the same place on all screens. Because these conditions   are extremely difficult to achieve, broadcasting mouse movements to multiple systems may have   unpredictable results.   32   Download from Www.Somanuals.com. All Manuals Search And Download.   CHAPTER 4: BASIC OPERATIONS   To broadcast to selected servers:   1. From the Broadcast dialog box, select the mouse and/or keyboard checkboxes   for the servers that are to receive the broadcast commands.   -or-   Press the Up or Down Arrow keys to move the cursor to the target server. Then   press Alt+K to select the keyboard checkbox and/or Alt+M to select the mouse   checkbox. Repeat for additional servers.   2. Click OK to save the settings and return to the Setup dialog box. Click X or   press Escape to return to the Main dialog box.   3. Click Commands. The Commands dialog box appears.   4. Click the Broadcast Enable checkbox to activate broadcasting. The Broadcast   Enable Confirm/Deny dialog box appears.   Figure 4-17. Broadcast Enable Confirm/Deny Dialog Box   5. Click OK to enable the broadcast. Click X or press Escape to cancel and return   to the Commands dialog box.   6. If broadcasting is enabled, type the information and/or perform the mouse   movements you want to broadcast from the user station. Only servers in the list   are accessible.   NOTE:   The other user is disabled when broadcast mode is enabled.   To turn broadcasting off:   From the Commands dialog box, clear the Broadcast Enable checkbox.   4.7 Changing Your Switch Mode   Your ServSelect II allows you to connect to attached servers using two methods:   Preemptive and Cooperative.   33   Download from Www.Somanuals.com. All Manuals Search And Download.   SERVSELECT II™ INSTALLER/USER GUIDE   Select Preemptive (default setting) to allow any user to select any server at any time; a   request from another user disconnects the current user without warning.   -or-   Select Cooperative to maintain the current user connection; the current user won t   be disconnected if another user requests connection.   If the Share Enable box is checked, users may share access to a single server. Only   one may be in control at any given time.   To access the Switch dialog box:   1. Press Print Screen. The Main dialog box will appear.   2. Click Setup - Switch. The Switch dialog box appears.   3. Select either Preemptive or Cooperative as your switch mode.   Figure 4-18. Switch Dialog Box   To enable sharing:   1. Click Share Enable. This allows two users to share a video connection.   2. Type the number of seconds for a sharing time-out (from 10 to 600) to designate   the amount of time that another user has control of the connected port.   34   Download from Www.Somanuals.com. All Manuals Search And Download.   CHAPTER 5: TROUBLESHOOTING   5. Troubleshooting   5.1 Calling BLACK BOX   If you determine that your ServSelect II is malfunctioning, do not attempt to alter or   repair the unit. It contains no user-serviceable parts. Contact BLACK BOX   Technical Support at 724-746-5500.   Before you do, make a record of the history of the problem. We will be able to   provide more efficient and accurate assistance if you have a complete   description, including:   • • • • the nature and duration of the problem;   when the problem occurs;   the components involved in the problem;   any particular application that, when used, appears to create the problem or   make it worse; and   • the results of any testing you ve already done.   5.2 Shipping and Packaging   If you need to transport or ship your ServSelect II:   • • Package it carefully. We recommend that you use the original container.   If you are shipping the ServSelect for repair, make sure you include its power   cord and the cables you re using with it. If you are returning the ServSelect   IP, make sure you include everything you received with it. Before you ship,   contact BLACK BOX to get a Return Authorization (RA) number.   35   Download from Www.Somanuals.com. All Manuals Search And Download.   SERVSELECT II™ INSTALLER/USER GUIDE   6. FLASH Upgrades   6.1 Upgrading the ServSelect II   You can upgrade the firmware of your ServSelect II switch by using a special update   utility provided by Black Box. This utility automatically configures the port   communications settings to allow direct downloading from the connected server.   Items needed for the upgrade   • • • • Server running Windows NT, Windows 95, Windows 98 or Windows 2000   Available serial port (COM port) on the server   Null modem serial cable (DB-male) that connects the switch and the server   Firmware update   To upgrade firmware:   1. Connect the standard serial cable to a COM port on the server and to the serial   connector on the back panel of the switch. Make a note of which COM port you   have chosen, then turn on the switch.   on Software Updates and Manuals to access the firmware upgrade file. Once   the download is complete, navigate to the drive where you have saved the   firmware update and unzip the file.   3. Double-click to run the file WUpDateBBox.exe.   4. In the dialog box that displays, select the desired language and COM port.   5. Click Load.   6. Once the firmware is updated, the following message displays: Download   complete. Click Done to exit the dialog box.   7. The switch automatically reboots after the upgrade is completed.   Possible error conditions   If the download does not execute properly, verify the following:   • • Verify that the COM port is correct.   Verify that no other program is currently using the COM port, or that a previous   DOS window/shell is open that had used the desired COM port.   Verify that no other copies of the WUpDate utility are currently running.   Verify that a null modem serial cable is used.   Verify in the selected COM port s Advanced Port settings that the FIFO buffers   are selected and that the receive buffer is set to High.   • • • 36   Download from Www.Somanuals.com. All Manuals Search And Download.   CHAPTER 6: FLASH UPGRADES   CAUTION:   While upgrading, do not use your computer for anything else or switch between windows.   Close all other windows if necessary. If the upgrade was unsuccessful (such as during a power   outage), repeat the procedure.   6.2 Upgrading the SAM firmware   The SAMs can be upgraded individually or simultaneously.   To simultaneously upgrade multiple SAMs:   1. Press Print Screen. The Main dialog box will appear.   2. Click Commands - SAM Status. The SAM Status dialog box appears.   Figure 6-1. SAM Status Dialog Box   3. Click one or more types of modules to upgrade. Click Upgrade.   4. The SAM Upgrade dialog box appears. Click OK to initiate the upgrade and   return to the SAM Status dialog box.   Figure 6-2. SAM Upgrade Dialog Box   37   Download from Www.Somanuals.com. All Manuals Search And Download.   SERVSELECT II™ INSTALLER/USER GUIDE   To upgrade SAM firmware individually:   1. Press Print Screen. The Main dialog box will appear.   2. Click Commands - Display Versions. The Version dialog box appears.   Figure 6-3. Version Dialog Box   3. Click SAM to view individual cable version information. The SAM Selection   dialog box appears.   Figure 6-4. SAM Selection Dialog Box   4. Select an SAM to upgrade and click the Version button. The SAM Version   dialog box appears.   Figure 6-5. SAM Version Dialog Box   38   Download from Www.Somanuals.com. All Manuals Search And Download.   CHAPTER 6: FLASH UPGRADES   5. Click the Load Firmware button. The SAM Load dialog box appears.   Figure 6-6. SAM Load Dialog Box   6. Click OK to initiate the upgrade and return to the Status dialog box.   NOTE:   During an upgrade, the SAM status indicator in the Main dialog box will be yellow. The SAM   is unavailable while an upgrade is in progress. When an upgrade is initiated, any current   connection to the server via the SAM will be terminated.   39   Download from Www.Somanuals.com. All Manuals Search And Download.   SERVSELECT II™ INSTALLER/USER GUIDE   40   Download from Www.Somanuals.com. All Manuals Search And Download.   NOTES   41   Download from Www.Somanuals.com. All Manuals Search And Download.   NOTES   42   Download from Www.Somanuals.com. All Manuals Search And Download.   Download from Www.Somanuals.com. All Manuals Search And Download.   KV201   Doc. No. 590-330-001A   Download from Www.Somanuals.com. All Manuals Search And Download.   |