Black Box Network Router VOE231A User Manual

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Multiport Analog VoIP Gateway Routers  
Connect up to eight voice/fax analog calls to VoIP.  
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Technically Speaking  
VoIP.  
Portability  
Voice over Internet Protocol (VoIP) is a cost-saving  
alternative to traditional telephone service that enables voice  
data to be transported over IP networks, like the Internet,  
instead of the public switched telephone network (PSTN) or  
a cellular network.  
VoIP doesn’t tie you to one phone or to a single location.  
Anywhere you find high-speed, reliable Internet access, you  
can use VoIP. Your phone number stays the same wherever  
you areoffice, home, hotel, or even traveling overseas.  
Standards  
VoIP, which operates strictly over IP networks, can connect  
to other VoIP nodes or traditional phone lines. The IP network  
used may be the Internet or a private network.  
In either instance, the actual data-transport portion of this  
network can still be made up of the full gamut of network  
services: high-speed leased lines, Frame Relay, ATM, DSL,  
copper, fiber, wireless, satellite, and microwave signals. VoIP  
simply digitizes voice data and adds it to other information  
traveling along the same network.  
With this technology, a phone call can be placed between  
two PCs, between a PC and a standard telephone, between  
a PC and an IP phone, between an IP phone and a standard  
telephone, or between two IP phones. It will take a long time  
for the PSTN to support this technology seamlessly, but this  
seems to be the direction in which phone systems are headed.  
Although the ITU standards for VoIP have evolved  
significantly in the last few years, VoIP is still suffering from  
a lack of generally accepted interoperability standards.  
H.323, a standard for real-time audio, video, and data  
communications across IP-based networks (including the  
Internet), is almost universally accepted as the primary  
standard for VoIP call setup and signaling. It’s actually a  
collection of standards that works together for sending  
multimedia and data over networks that don’t provide  
guaranteed Quality of Service (QoS).  
The H.323 standard includes:  
Real-Time Transport Protocol (RTP) specifies end-to-end  
network transport functions for applications transmitting real-  
time data such as video. RTP provides services like payload  
type identification, sequence numbering, time stamping, and  
delivery monitoring to real-time applications. Plus, it works  
with RTCP.  
Real-time Transport Control Protocol (RTCP) works with  
RTP to provide a feedback mechanism, providing QoS status  
and control information to the streaming server.  
Registration, Admission, Status (RAS) is a gateway protocol  
that manages functions such as signaling, registration,  
admissions, bandwidth changes, status, and disengage  
procedures.  
Benefits of VoIP  
Because VoIP is inexpensive, has a worldwide reach, and  
operates on a few simple principles, it’s exploded in popularity  
recentlyespecially among both small and large businesses  
that incur significant long-distance telephone expenses.  
Savings  
Without question, the primary benefit of a VoIP system  
is decreasing or eliminating long-distance telephone charges.  
Organizations with a high volume of long-distance voice  
traffic stand to save quite a lot of money by implementing  
a VoIP system. However, this factor alone may not warrant a  
full commitment to VoIP for some companies.  
Q.931 manages call setup and termination.  
H.245 negotiates channel usage and capabilities.  
H.235 provides security and authentication.  
As VoIP product manufacturers began conducting  
interoperability tests for more complex operations, they  
recognized that they needed a simpler and more adaptable  
standard for call handling and signaling protocol.  
To this end, the IETF developed the Session Initiation  
Protocol (SIP). SIP is built with less computer code than H.323  
is, so it’s less cumbersome. Because SIP is similar in nature to  
HTML—it uses ASCII text for configuration—users can adapt  
it more easily for specific VoIP systems. In contrast, modifying  
H.323 for VoIP applications requires a knowledgeable  
computer programmer.  
Setup fees for VoIP are usually quite low so your  
organization can generally start saving money after only a  
month or two of service. And with the wide variety of VoIP  
products and services on the market, it’s easier than ever  
to set up a VoIP phone system over your network.  
Convenience  
VoIP can be set up in a way that enables you to use phone  
numbers in exactly the same way as you did before VoIP. Most  
of the services you get with traditional phone service—Voice  
Mail, Call Waiting, and Call Routing, for instance—are also  
available with VoIP.  
Both H.323 and SIP are considered “thick clients,” where  
intelligence is maintained in the end devices such as IP  
telephones. In this respect, H.323 has a head start, although  
most VoIP systems today support both H.323 and SIP.  
VoIP doesn’t interfere with other network services either,  
so you can surf the Web while making a VoIP call.  
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Regulation vagaries: Much of the government regulation  
of VoIP is still being worked out. The U.S. government hasn’t  
decided whether VoIP is going to be regulated as phone  
service or whether to tax it. VoIP isn’t available in all countries.  
Compatibility: Although older VoIP equipment may still  
have some compatibility issues, current VoIP products from  
different vendors generally work together.  
Cost: For all the popular talk about VoIP being free, it  
isn’t truly free. Any VoIP system has costs associated with its  
implementationequipment, high-speed Internet access,  
and gateway service.  
Providers  
Despite the fact that VoIP standards are still developing,  
providers are already flooding the market with products and  
services while forming partnerships and matching expertise  
to strengthen their position in this new market. The biggest  
of these players and alliancesthe ones who have the size  
and experience to grasp technical issues and quickly build  
infrastructures over which to offer VoIP servicesare able  
to keep up with (and often influence) the continual changes  
in this market and keep rolling out new services.  
Components  
QoS: VoIP depends on having a fast, reliable network  
to operate. A fast network connection with guaranteed  
bandwidth is not a problem in a corporate intranet where  
you have complete control over the network. However, if  
you’re using the Internet for VoIP, you’re using a public  
network that may be subject to slowdowns that cause drop-  
outs and distortion. You may find that your high-speed  
Internet connection is faster than the actual Internet and that  
the quality of your connection is generally unacceptable or is  
unacceptable at times when Internet usage is high.  
A VoIP system depends on devices that connect your  
traditional phone or phone system to an IP network.  
Components that you’ll see in a VoIP system include:  
• End-user devices  
• Gateways or gatekeepers  
• IPBXs  
• IP Networks  
End-user devices are usually VoIP telephones or PCs  
running VoIP software. End-user devices have their own IP  
address and make a direct connection to the IP network.  
A gateway is a device that converts circuit-switched analog  
voice calls from a traditional PBX into VoIP packets and  
transmits them over an IP network either to another gateway  
or directly to an end-user device.  
A gateway can have additional features such as voice  
compression, echo cancellation, and packet prioritization.  
Because VoIP-enabled end-user devices can communicate  
directly with each other over an IP network, a gateway is not  
a required component of a VoIP system as long as the VoIP  
devices are connected directly to the IP network.  
An IPBX is a PBX with a built-in gateway. IPBX systems are  
equipped for hundreds of telephone ports, with WAN support  
for trunk connections to the PSTN, and with high-speed IP  
WAN links. In addition to VoIP features, these systems usually  
include other features typical of traditional PBX systems such  
as music on hold, auto-attendant, and call management.  
Often, they include Ethernet ports to support VoIP  
telephones.  
Emergency services  
If you subscribe to a VoIP gateway service that enables you  
to use your VoIP phone like a regular phone, be aware that  
you may not be able to call 911 for emergencies. If 911 service  
is important to you because you don’t have an alternative way  
to call 911, shop for a VoIP provider who provides this service.  
Consider, too, that VoIP needs both working Internet  
access and power to work. If you lose your Internet service,  
your phone goes, too. And, unlike regular phone service that  
can keep basic telephones working when the power goes out,  
VoIP needs powerif you lose power, you lose your phone.  
Moving forward  
Before VoIP technology becomes truly universal, the  
current worldwide PSTN will have to migrate to a packet-  
based IP equivalent. Industry inertia alone dictates this will  
not occur instantly. The current worldwide PSTN system has  
grown to what it is over a period of 125 years. Given the sheer  
complexity of the existing PSTN, the migration to an IP packet  
network will probably occur during several decades.  
As migration from the PSTN to IP-based networks  
VoIP can be set up with or without a connection to  
standard PSTN phone service. You can, of course, place calls  
over the Internet directly from your PC or IP phone to another  
VoIP-enabled device. But what makes VoIP so versatile is that,  
through the use of a gateway service, it can also be used to  
call the numbers of phones connected to standard land-line  
or cellular phone services. They can also receive calls from  
standard telephones.  
proceeds, businesses and home users will gradually discover  
reasons of their own to implement VoIP. It won’t happen right  
away, but we predict that VoIP will become a big part of  
telecommunications in the not-so-distant future.  
Although it’s not quite as convenient as conventional  
phone service, VoIP can offer serious savingsparticularly if  
you now regularly pay for multiple overseas phone calls. Keep  
in mind though, VoIP isn’t a one-size-fits-all solution. But with  
a little planning, VoIP could spell savings for you!  
Not all fun and free calls  
There are still things to consider when you’re deciding  
whether or not to invest in VoIP.  
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TECH SPECS  
1
Voice Services — Anonymous Caller ID block;  
Call blocking;  
Call forward on busy;  
Call forward, selective;  
Call forward, unconditional;  
Call hold/retrieve;  
Call return;  
Call transfer, blind;  
Call transfer, with consultation;  
Call waiting/retrieval;  
Caller ID;  
Conference drop;  
Conferencing (3-way calling);  
Distinctive ring;  
Do not disturb;  
Hotline calling;  
Incoming Caller ID on/off;  
IP URL dialing;  
Message waiting indication;  
Self Caller ID block;  
Speed dial;  
Voicemail message retrieval;  
Warmline calling  
Caller ID Type — FSX Ports: ⁄ FSK, ITU V.23/Bell 202 generation;  
2
FXO Ports: Caller ID FSK CLI reception and relay (Bellcore/ANSI and  
ETSI/ITU), Call routing based on Caller ID  
Call Routing —  
Virtual interfaces;  
Routing criteria: Called party number (Destination), Calling  
party number (source), time of day, day of week, date, longest prefix  
match, wildcard match, regular expression match;  
Number manipulation functions: Replace numbers, add/remove  
digits, regular Expressions;  
Fallback routing: Soft fallback to alternative interface or  
call router table  
Environmental — Operating temperature: 32–104° F (0–40° C);  
Operating humidity: 580% (noncondensing)  
Fax and Modem Support — G.711 fax and modem bypass;  
T.38 Fax relay (9600 bps, 14.4 kbps)  
IP Services — IPv4 router;  
Static routes, ICMP redirect (RFC 792), RIPv1, v2 (RFC 1058 and 2453);  
Static and dynamic NAT and NAPT;  
DHCP server and client;  
Access control lists;  
VOE231A: rear view  
IPSEC AH & ESP modes, preshared keys;  
AES/DES/3DES encryption  
Management — Web GUI;  
CE Approval — Yes  
Connectors — All: (2) RJ-45 10-/100-Mbps Ethernet;  
VOE231A: (2) RJ-11 FXS;  
VOE232A: (4) RJ-11 FXS;  
VOE233A: (6) RJ-11 FXS;  
VOE234A: (8) RJ-11 FXS;  
VOE235A: (2) RJ-11 FXS, (2) RJ-11 FXO;  
VOE236A: (4) RJ-11 FXS, (2) RJ-11 FXO;  
VOE238A: (4) RJ-11 FXS, (4) RJ-11 FXO  
Indicators — LEDs: (1) Power, (1) Run (1) VoIP Link, (2) Link, (2) 100M,  
(2) Activity, (2–8) Voice Port  
Power — 100–240 VAC, 50–60 Hz, external  
Size — 2.5"H x 8.5"W x 7.1"D (6.4 x 21.6 x 18 cm)  
Weight — 1 lb. (0.5 kg)  
Industry standard CLI with local console (RJ-45, RS-232) and remote  
Telnet access;  
TFTP configuration and firmware loading;  
SNMP v1 agent (MIB II and private MIB);  
Built-in diagnostic tools (trace, debug)  
QoS — Traffic classification by ACL;  
TOS and DiffServ labeling, configurable TOS/Precedence bits  
or DiffServ codepoints;  
IEEE 802.1p/Q;  
Traffic scheduling: Priority, weighted fair queuing (WFQ), hierarchical  
traffic classes;  
Policing of traffic classes;  
DownStreamQoS dynamic restriction of inbound (downstream)  
TCP traffic to free bandwidth for voice packets;  
Improves voice quality in the receiving direction  
Voice Processing — Voice codes: G.711 A-Law/µ-Law (64 kbps),  
G.726 (ADPCM 40, 32, 24, 16 kbps), G.723.1 (5.3 or 6.3 kbps),  
G.729ab (8 kbps);  
Up to 8 parallel voice connections;  
G.168 echo cancellation;  
Carrier tone detection and generation;  
Silence suppression and comfort noise;  
Configurable dejitter buffer;  
Configurable tones (dial, ringing, busy);  
RTP/RTCP (RFC 1889)  
Item  
Code  
Multiport VoIP Gateway Routers  
2-Port FXS  
VOE231A  
VOE232A  
VOE233A  
VOE234A  
VOE235A  
VOE236A  
VOE238A  
4-Port FXS  
6-Port FXS  
8-Port FXS  
2-Port FXS, 2-Port FXO  
4-Port FXS, 2-Port FXO  
4-Port FXS, 4-Port FXO  
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