User’s Guide
16981 Series
■
Assembly
■
Operation
■
Safety
Storage
■
®
Thanks for buying a POWERSTEAMER PROHEAT™ PLUS Heated Solution Deep Cleaner.
®
We’re glad you purchased a BISSELLPOWERSTEAMER
™
PROHEAT PLUS Heated Formula Deep Cleaner. Everything we
know about floor care went into the design and construction
of this complete, high-tech home cleaning system.
™
®
Your POWERSTEAMER PROHEAT PLUS is well made,
and we back it with a full one-year warranty. We also stand
behind it with a knowledgeable, dedicated Consumer
Services department, so, should you ever have a problem,
you’ll receive fast, considerate assistance.
My great-grandfather invented the floor sweeper
in 1876. Today, BISSELL is a global leader in the design,
manufacture, and service of high
quality homecare products like
™
®
your POWERSTEAMER PROHEAT PLUS.
Thanks again, from
all of us at BISSELL.
Mark J. Bissell
President and Chief Executive Officer
■
SmartTemp heats solution for
best cleaning
On-board DirtLifter® TurboBrush
DirtLifter PowerBrush lifts deep
down dirt, grooms carpet
™
■
®
■
®
■
SmartMix auto-adjusts
formula for every cleaning job
™
■
Tank-in-Tank is easy to use -
saves trips to empty and refill
™
■
ReadyTools instantly converts
from floor cleaning to tools
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CAUTION:
POWERSTEAMER®
PROHEAT™ PLUS
uses water and
must not be
stored where
there is danger
of freezing.
Trigger
Freezing will
damage internal
components.
TurboBrush™
Storage
1.
Handle
3.
Flow Indicator
SmartTemp™
Ready Light
(Filter Inside)
Power
Switch
SmartMix®
SmartTemp™
Switch
SmartMix®
Tank
2.
Tank-in-Tank™
ReadyTools™
Switch
Belt Access Door
Flex
Hose
DirtLifter®
PowerBrush™
Floor Nozzle
Window
WARNING:
Use only
BISSELL Fiber Cleansing Formula™
in your POWERSTEAMER® P. ROHEAT™
PLUS. Use of cleaning formulas
which contain lemon or pine oil
may damage this appliance and
void warranty. Chemical spot
cleaners or solvent-based soil
removers should not be used.
These products may react with the
plastic materials used in your
POWERSTEAMER® PROHEAT™ PLUS
causing cracking or pitting.
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Putting it together
The only thing you will need to assemble your cleaner
is a Phillips head screwdriver.
Slide upper handle onto lower handle.
1.
2.
Insert 2 screws into lower two
Turn until snug.
5.
6.
7.
Feed bundled power cord through tool caddy from
caddy’s flat side.
Snap tools into storage on th
tool caddy.
Align handle holes and tool caddy holes.
3.
4.
Wrap power cord and flex ho
as shown.
Place hex nut into back of tool caddy and hold in
place. Insert bolt from front to back turning into hex
nut until snug. Do not overtighten. Repeat steps 3 and
4 for second bolt and hex nut.
What comes with your POWERSTEAMER® PROHEAT™ PLUS:*
*All parts may not be included with your model.
More Tools are available. To order replacement parts
or tools please refer to page 17.
Tool Caddy
Power Cord
Quick Release
Crevice
Tool
Storage
TurboBrush™
Tough Stain Brush
4” Upholstery Tool
Spraying Crevice Tool
Bare Floor Attachment
4.
Flex
Hose
16oz.
16oz.
16oz.
Tough Stain
Fiber
Floor
™
PreCleaner
Cleansing
Formula
Cleansing
Formula
™
™
Keep plenty of genuine BISSELL
Fiber Cleansing Formula™ on
hand so you can clean whenever
it fits your schedule. Always use
genuine BISSELL deep cleaning
formulas. Non-BISSELL cleaning
solutions may harm the machine
and void the warranty.
4” Upholstery
Tool Storage
3
4
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The BISSELL SmartClean® System
®
™
POWERSTEAMER PROHEAT PLUS is a home cleaning system
that automatically mixes hot tap water with fiber cleansing
formula and heats the cleaning solution as it is applied to the
carpet. The combination of heated cleaning solution, powered
brush and suction provide a safe and effective method of cleaning.
Index
Safety instructions . . . . . . . . . .2
Product view . . . . . . . . . . . . .3-4
Putting it together . . . . . . . . . .4
What comes with your
The Basics: How it works
SmartTemp™
®
Temperature control automatically heats the cleaning solution
as it is being applied to the carpet (*) to safely optimize
POWERSTEAMER
™
PROHEAT PLUS . . . . . . . . . . .4
SmartTemp™ Ready Light
cleaning effectiveness.
The basics . . . . . . . . . . . . . . .5-9
Index . . . . . . . . . . . . . . . . . . . .5
Cleaning carpets . . . . . . . . . .10
• The SmartTemp™ Ready Light
indicates when the
heater is ON and
ready to clean.
It is found on
Cleaning upholstery
& small areas . . . . . . . . . . . . .11
the front of the
handle where
it is easy to
Cleaning bare floors . . . . .12-13
see while
Maintenance/
Putting it away . . . . . . . . . . .14
you clean.
Troubleshooting . . . . . . . .15-16
Parts . . . . . . . . . . . . . . . . . . .17
Warranty . . . . . . . . . . . . . . . .18
Consumer services . . . . . . . . .18
• The Power Switch controls power to the
machine; both switches must be ON for
SmartTemp™ to work.
• The SmartTemp™ Switch is found on the
back of the handle next to the Power
Switch. It illuminates in the ON position.
You may choose not to use the SmartTemp™
feature if you are cleaning delicate
wool, or oriental rugs.
SmartTemp™
Switch
Illuminates
when ON
* SmartTemp™ heats the cleaning
solution for carpet and barefloor
application only. It does
not heat solution
Power Switch
sprayed through
the accessory
tools.
5
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The Basics - continued
SmartMix®
Provides custom control for each cleaning job.
®
SmartMix® Bottle
1. Lift the SmartMix concentrate bottle up out of the
machine base.
2. Flip the bottle over so that the valve cap is in an
upward position.
3. Unscrew the valve cap and fill the bottle to the mark with
BISSELL Fiber Cleansing Formula™.
4. Replace the valve cap turning until snug.
5. Replace SmartMix® concentrate bottle.
6. Choose the SmartMix® setting that fits the cleaning job.
• Water Only – use for gentle cleaning or for the final
rinse after cleaning.
• Normal – automatically provides the best mix of
water and concentrate for most cleaning jobs.
• High Traffic – automatically mixes the right amounts
of water and concentrate to dissolve tough grime and
heavy soil.
Tip:
Deep cleaning
stairs and high
traffic areas on
a regular basis
can prolong
carpet life.
WARNING:
Be extra careful when
cleaning stairs.
SmartMix®
Switch
6
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WARNING:
Use only
BISSELL Fiber Cleansing Formula™
in your POWERSTEAMER® P. ROHEAT™
PLUS. Use of cleaning formulas
which contain lemon or pine oil
may damage this appliance and void
warranty. Chemical spot
DirtLifter® PowerBrush®
The powered brush roll at the floor nozzle is designed to
enhance cleaning performance. The bristle pattern lifts out
the deep down dirt while gently grooming carpet fibers.
The floating suspension self-adjusts to all carpet heights and
protects your carpet if you leave the power switch ON. When the
machine handle is in the fully upright position, CarpetSaver™
automatically raises the brush off the carpet.
cleaners or solvent-based soil
removers should not be used. These
products may react with
the plastic materials used in your
POWERSTEAMER® PROHEAT™ PLUS,
causing cracking or pitting.
Tank-in-Tank™ is easy to use
It is designed with a bladder inside for clean water. As you
clean, the bladder will empty. Dirty water collects in the tank
outside the bladder.
Tilt Handle
Back
1. Step on handle release to lay the machine handle down
out of the way.
2. Lift the Tank-in-Tank™ handle. The handle locks the
lid in place.
3. Carry it like a bucket to fill at the sink.
Handle Release
Lift and
Carry
NOTE: Both the SmartMix® Bottle and
the clean water tank must have liquid in
them in order for the machine to spray.
If one tank is empty the machine will not
apply either cleaning solution or water
only. If you’re using the WATER ONLY
setting, fill the SmartMix® Bottle with
water also.
7
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The Basics - continued
4. Set the tank down and rotate the handle forward to
unlatch the lid. Lift off and set the lid aside.
5. Find the mouth of the bladder and fill to the bottom of the
neck with hot tap water.
Rotate Handle
to Unlatch
NOTE: Fill the Bladder with water only.
6. Replace the tank lid matching the lid and tank edges.
Handle must be in forward position to reinstall.
7. Rotate the handle to the carrying position to re-latch
the lid.
8. Replace tank in machine base, seating firmly in place.
9. Rotate handle back down to the latched position.
When it’s time to empty the Tank-in-Tank™
10. Remove the Tank-in-Tank™– follow steps 1 and 2
on page 7.
Fill Bladder only with
clean tap water.
11. Carry the Tank-in-Tank™, like a bucket, to the sink where
you will dispose of the dirty water.
12. Place in or at edge of sink, turn the Tank Drain Cap and
remove to release the dirty water.
13. Replace Drain Cap.
14. Refill with clean tap water as
above, steps 5 through 9,
and refill the SmartMix® Bottle
™
with BISSELL Cleansing Formula,
as necessary.
15. If the cleaning job is complete, rinse out the Tank-in-Tank™
by rinsing clean water between the bladder and tank.
16. Replace the Tank Drain Cap and return the Tank-in-Tank™
to the machine, following steps 6 through 9 above.
17. Refer to the Putting it Away section, page 14, for the
final cleanup.
Latched
Tank Drain Cap
8
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The Flow Indicator
This is located on the machine base. It spins when
the trigger is pressed to indicate that the machine
is applying cleaning solution to the floor. It will
stop spinning to indicate that the SmartMix®
Bottle or bladder needs to be refilled, or when
the trigger is released.
Flow Indicator
ReadyTools™ Switch
This provides above floor cleaning with the
flip of a switch. Just choose the cleaning
tool, attach to the flex hose and
®
™
POWERSTEAMER PROHEAT
PLUS is ready to clean
upholstery and more.*
* Set the switch to Floor
ReadyTools™ Switch
Cleaning when
cleaning carpets or
bare floors or set it
to Tools/PreTreat
when using the flex hose
attachments or for pre-treating floors.
* SmartTemp™ heats the cleaning solution for
carpet and bare floor application only. It does not
heat solution sprayed through the accessory tools.
How to use TurboBrush™ attachment
Assembly
Unplug before attaching the TurboBrush™. Attach
TurboBrush™ to the flex hose by pressing tool onto the
grip/trigger until button snaps into hole.
When You’re Done
1. Disconnect the TurboBrush™ from
the vacuum flex hose by pushing
down on the button lock and
pulling straight off.
Make certain tool is secure
Use
2. Once removed from the flex hose, the
TurboBrush™ can be cleaned:
1. Move the switch to the
“SUCTION” position.
1. Move the TurboBrush™ switch to the “BRUSH” position.
This activates the brush.
2. Place the tool directly on the soiled surface.
Apply downward pressure on the tool and
pull towards you while pulling trigger to
spray cleaning solution.
3. Release the spray trigger and move the
switch to the “SUCTION” position.
Vacuum the area until no more cleaning
solution can be removed.
4. Repeat steps 1-3 until no more dirt can be removed.
Caution: Do not overwet.
2. Rinse under running water.
3. Check spray nozzle for dirt.
If necessary, clean with soft
bristle brush.
4. Replace TurboBrush™ in its
special storage location on the
handle front.
9
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How to clean carpets
1. Plan activities to give carpet time to dry.
2. Remove easily moved furniture from the room (chairs,
lamps, coffee tables, etc).
3. Vacuum thoroughly to pick up loose debris and pet hair
®
™
before using the POWERSTEAMER PROHEAT PLUS.
4. Plan your cleaning route to leave an exit path. It is best to
begin cleaning in the corner farthest from your exit.
Machine Preparation
5. Set up the machine following instructions in
The Basics section, pages 5-9.
6. Use Fiber Cleansing Formula™ in the SmartMix® tank.
7. Choose the SmartMix® setting to match the cleaning job.
8. Set the ReadyTools™ switch on to either Tools/PreTreat
or Floor Cleaning.
Pre-Treating (Optional)
Improves cleaning effectiveness for heavily soiled carpet
in high traffic areas such as entryways and hallways:
9. Set the SmartMix® dial to High Traffic.
10. Set the ReadyTools™ switch on PreTreat.
11. Plug into a proper outlet and turn ON both the Power
and the SmartTemp™ switches.
17. Repeat cleaning passes until solution being
pulled up appears clean.
18. Continue passes without pressing the trigger
until you can’t see any more water being
pulled up.
12. While pressing the trigger, slowly make several passes
over the area to be cleaned.
Caution: Do not overwet.
13. Turn the machine Power switches OFF and let BISSELL
Fiber Cleansing Formula™ dissolve the tough soil for
1-2 minutes before continuing.
NOTE: Both the SmartMix® and the clean
water tank must have liquid in
them in order for the machine to
spray. If one tank is empty the
machine will not apply either
Normal Cleaning
14. Plug into a proper outlet and turn the Power and the
SmartTemp™ switches ON.
cleaning solution or water only.
15. While pressing the trigger make one slow forward and
back wet pass. Let the SmartTemp™ heated formula and
DirtLifter® PowerBrush® do the work for you.
Caution: Do not overwet.
16. Release the trigger and make one slow forward and back
pass over the same area to remove any residual dirty water.
19. After cleaning, you may want to turn the
SmartMix® to Water Only to give your
carpeting a final rinse. This will insure
thorough removal of embedded dirt loosened
by the Fiber Cleansing Formula™.
20. When the cleaning job is complete refer to
the Maintenance/Putting it Away section
for machine cleanup and storage
instructions, page 14.
10
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How to clean upholstery and small areas
Important - Check Upholstery Tags:
1. Check manufacturer’s tag before cleaning. “W” or “WS”
®
on the tag means you can use your POWERSTEAMER
™
PROHEAT PLUS. If the tag is coded with“X”or “S”(with a
diagonal strike through), or says “Dry Clean Only,” do not
proceed. Do not use on velvet or silk. If manufacturer’s tag
is missing or not coded, check with your furniture dealer.
2. Check for colorfastness in an inconspicuous place.
3. If possible, check upholstery stuffing. Colored stuffing
may bleed through fabric when wet.
4. Plan activities to give upholstery time to dry.
5. Vacuum thoroughly to pick up loose debris and pet hair.
Use a vacuum with a brush attachment and a crevice tool
to clean in fabric folds and tufts.
Machine Preparation:
6. Set up the machine following instructions in The Basics
section, pages 5-9.
Manufacturer’s Tag
7. Use Fiber Cleansing Formula™ in the SmartMix® tank.
8. Set the ReadyTools™ switch on Tools and PreTreat.
* SmartTemp™ heats the cleaning solution for carpet
and barefloor application only. It does not heat
solution sprayed through the accessory tools.
9. Set SmartMix® to Normal.
Tip:
Deep cleaning
carpeting and
upholstery
regularly can
reduce dust and
allergens in
your home.
Cleaning Technique
10. Choose the 4” Small Area Tool, the Tough Stain Brush, or
the Spraying Crevice Tool and connect to the flex hose.
Tip:
Try pre-treating
stairs or entry
ways with
11. Plug into a proper outlet and turn the Power switch ON.
12. While pressing the trigger, slowly move the spraying tool
back and forth over the soiled surface. Release the trigger
to vacuum soiled water.
BISSELL Tough
Stain PreCleaner.™
Then deep
clean with the
SmartMix®
13. Continue to clean soiled area, working in small sections,
until no more dirt can be removed.
dial set on
High Traffic.
Caution: Do not overwet.
14. When the cleaning job is complete refer to the Putting
it Away section for machine cleanup and storage
instructions, page 14.
11
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Cleaning bare floors
The Bare Floor Tool provides effective cleaning for
linoleum, vinyl, and tile floors.
Caution: Do not use on hardwood floors.
1. Use only BISSELL Floor Cleansing Formula™.
2. Vacuum or sweep thoroughly to pick up loose debris and
pet hair.
Tilt Handle
Back
3. Remove easily moved furniture from the room, (chairs,
tables, etc).
4. Plan your cleaning route to leave an exit path.
5. Plan activities to allow about 30 minutes for the floor to
dry completely.
Attach the Bare Floor Tool
6. Step on the handle release to lay the machine handle down.
7. Remove the Tank-in-Tank™ from the machine base.
8. Lift the machine base to expose the underside of the nozzle.
9. Attach Bare Floor Tool to nozzle with long tab to the right
side (ReadyTools™ side) of the nozzle.
Handle Release
10. First attach left side (short tab) catching tab over
nozzle edge.
11. Gently bend long tab (right side) outward to easily snap
over edge of clear nozzle on left.
Carrying
Bare Floor
Cleaning
Tool
Bottom Front Edge of
Machine Base
Snap Together
12
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Machine Preparation
12. Set up machine following instructions in The Basics
section, pages 5-9. Be sure to thoroughly rinse out any
remaining Fiber Cleansing Formula™ to prevent slippery
linoleum, vinyl, and tile floors. Use BISSELL Floor
Cleansing Formula™ in the SmartMix® tank.
13. Check ReadyTools™ switch - it should be set on
Floor Cleaning.
14. Choose the SmartMix® setting to match the cleaning job.
15. Plug into a proper outlet and turn Power Switch ON.
Turn SmartTemp™ switch to ON. The SmartTemp™
®
Ready Light illuminates when POWERSTEAMER
PROHEAT™ PLUS is ready to clean.
Bare Floor Cleaning Technique
17. Slowly move the machine nozzle with Bare Floor Tool
forward and back over soiled surface one time while
pressing the trigger.
Caution: Do not over wet.
18. Repeat the motion without pressing the trigger using the
Bare Floor Tool to squeegee and suction up the dirty water.
19. Repeat steps 1 and 2 backing along the exit path.
20. Allow about 30 minutes for the floor to dry completely.
21. When the cleaning job is complete refer to the
Maintenance/Putting it Away section, page 14, for
machine cleanup and storage instructions.
22. To remove Bare Floor Tool gently bend long tab (right
side) outward and pull tool down away from nozzle.
Rinse thoroughly, dry and store.
Keep plenty of genuine BISSELL
Fiber Cleansing Formula™ on
hand so you can clean whenever
it fits your schedule. Always use
genuine BISSELL deep cleaning
formulas. Non-BISSELL cleaning
solutions may harm the machine
and void the warranty.
13
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Maintenance/Putting it away
1. Turn Power and SmartTemp™ switches OFF.
2. Unplug power cord from the outlet and coil around
machine cord wrap.
3. Remove and rinse tools in clean, running water, dry and
replace in tool caddy.
4. Coil flex hose around storage brackets on tool caddy.
™
5. Remove Tank-in-Tank, dispose of dirty water. See The
Basics section, page 8.
6. Rinse out the Tank-in-Tank™ and replace on the machine.
Cap
Rotor
Filter
7. Clean out the Flow Indicator Filter each time it is used to
insure best cleaning performance. Unscrew the Flow
Indicator Cap, lift out the red Rotor and white Filter.
Rinse all three parts in tap water. Replace the Filter and
Rotor. Replace the Flow Indicator Cap; turn until snug,
do not over-tighten.
Tip:
SmartMix®
Bottle may be
stored with
concentrate
ready for
8. To remove the Clear Nozzle for cleaning out remaining
dirt and carpet fibers, unscrew the two screws with a
Phillips
screwdriver. Rotate the Clear Nozzle up toward
your next
cleaning job.
the handle and lift out. Wipe machine base with a clean
damp cloth. Rinse nozzle in tap water and replace. Catch
the two tabs in the notches at the top, then rotate down
and replace the screws.
9. Wipe all exterior surfaces with a soft cloth.
10. Store cleaner upright in a protected, dry area.
CAUTION:
®
POWERSTEAMER PROHEAT™
PLUS uses water and must
not be stored where there
is a danger of freezing.
Freezing will damage
internal components and
void the warranty.
14
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Troubleshooting
WARNING:
To reduce the risk of
fire, electric shock or
injury unplug from
outlet before servicing.
SmartTemp™ Ready Light does not illuminate.
Possible Causes
Remedies
The SmartTemp™ switch is
not turned ON.
Turn On the SmartTemp™ switch.
The machine Power Switch is
not turned ON.
Both switches must be ON to activate the
SmartTemp™ Ready Light.
SmartTemp™ Power Switch does not illuminate.
Possible Causes
Remedies
The machine Power Switch is
not turned ON.
Turn On the SmartTemp™ switch.
Both switches must be ON to activate the
SmartTemp™ Ready Light.
Reduced spray or no spray.
Possible Causes
Remedies
Bladder may be empty.
Refill tank with hot tap water.
Fill with Fiber Cleansing Formula.
Clean out filter, page 14.
SmartMix® Bottle may be empty.
The filter may be clogged.
Tanks may not be seated properly.
Pump may have lost prime.
Turn power OFF; remove and reseat tanks.
Turn power OFF; after 1 minute turn ON and
depress trigger.
The Pump Belt may be broken.
Turn the machine OFF and unplug from the outlet.
To check if a Pump Belt has broken, you will need
a flat head
screwdriver. Insert the blade end
into the lower slot of the Belt Access door to release
the lower snap. If necessary, insert the blade end
into the upper slot to release the upper snap.
Examine for belt breakage. You should be able to
see the Pump Belt looped around the white pulley.
If it is broken or missing, please refer to
Part Numbers and Descriptions on page 17
before calling Consumer Services.
Complete installation instructions will accompany
the replacement belt.
Lift Here
Insert
Screwdriver
Blade Here
15
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Troubleshooting - continued
Dirtlifter® PowerBrush® does not turn.
Possible Causes
Remedies
Turn the machine OFF and unplug from the
outlet. To check if a Brush Belt has broken,
you will need a flat head
The Brush Belt or Pump Belt
may be broken.
screwdriver.
Insert the blade end into the lower slot of the
Belt Access door to release the lower snap. If
necessary, insert the blade end into the upper
slot to release the upper snap. Examine for
belt breakage. The Brush Belt should be
visible, looped around the motor shaft.
If it is broken or missing, please refer to
Part Numbers and Descriptions on
page 17 before calling Consumer Services.
Complete installation instructions will
accompany the replacement belt.
Vacuum not picking up solution.
Possible Causes
Remedies
ReadyTools™ switch may be at the
wrong setting for the cleaning job.
Set ReadyTools™ switch to either Tools or
PreTreat or Floor Cleaning.
™
Drain cap may be missing or not
properly installed at back of
Tank-in-Tank.
Remove Tank-in-Tank, loosen and
re-tighten Drain Cap.
™
Tank-in-Tank™ lid is not
properly installed.
Tank-in-Tank™ is not properly seated.
Re-install lid; refer to The Basics section.
Tank-in-Tank™ must be firmly seated to
™
function; remove and reseat Tank-in-Tank.
Poor tool position.
Adjust angle; apply more downward pressure.
(Hand held attachments only).
Tank-in-Tank™ has picked up
maximum dirty water.
Empty Tank-in-Tank, refer to
™
The Basics section.
16
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Part numbers and descriptions*
*Not all parts included with every model.
Item Part No. Part Name
1
2
3
4
5
6
7
8
010-9201 4” Small Area Tool
603-0910 6” Stair Tool
010-9148 Spraying Crevice Tool
010-1185 TurboBrush™
014-9131 Bare Floor Tool
014-9142 PreTreat Wand
015-9155 Tough Stain Brush
013-0212 Baffle
3
1
2
4
5
9
014-0325 Red Float
10
11
12
13
14
15
015-9040 Tank Assembly
010-6241 Tank Seal
014-2987 Tank Lid Assembly
013-4435 Tank Handle
014-1782 Tank Drain Cap
010-1785 SmartMix® Bottle
(Includes Cap)
6
7
16
17
18
19
20
21
010-1795 SmartMix® Cap Assembly
010-1651 Flow Indicator Cap
010-6214 Flow Indicator O-Ring
010-7635 Flow Indicator Rotor
010-3510 Flow Indicator Filter
13
9
014-9860 Floor Nozzle Window
and Gasket
22
23
24
010-4052 Window Gasket
010-0620 Belt – Pump
010-0621 Belt – Brush
12
15
22
14
10
16
11
NOTE: To order replacement parts, or to
order parts not originally included in your
POWERSTEAMER PROHEAT PLUS model, call
BISSELL Consumer Services
1-800-237-7691
™
®
17
21
18
19
20
Monday - Friday 8 a.m. — 7 p.m. EST
Saturday
9 a.m. –– 2 p.m. EST
23
4
17
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About your warranty
This warranty gives you specific legal rights, and you may also have
other rights which may vary from state to state. If you need additional
instruction regarding this warranty or have questions regarding what
it may cover, call BISSELL Consumer Services.
One Year Warranty
BISSELL Inc., upon receipt of the product, will repair or replace, free
of charge, any part which is defective or malfunctioning within one
year of the purchase date, provided that it is used for personal and
not commercial or rental service. If the deep cleaner cannot be
repaired, BISSELL Inc. will replace or refund the full price, at
your option.
WARNING:
Use only
BISSELL Fiber Cleansing
Formula™ or BISSELL Floor
Cleansing Formula™ in your
POWERSTEAMER® P. ROHEAT™
PLUS. Use of cleaning
formulas which contain
lemon or pine oil may
damage this appliance and
void warranty. Chemical spot
cleaners or solvent-based
soil removers should not
be used. These products
may react with the plastic
materials used in your
POWERSTEAMER® PROHEAT™
PLUS causing cracking
or pitting.
If your BISSELL product should require service
1. Call BISSELL Consumer Services at 1-800-237-7691 and
we will give you the name and address of an authorized
BISSELL Service Center in your area.
2. If there is not an authorized BISSELL Service Center in
your area, a BISSELL Consumer Services Representative
will assist you with servicing your unit.
You can also visit the BISSELL website -
http://www.bissell.com
to locate a Service Center near you.
BISSELL Consumer Services
For information about repairs or replacement parts, or questions about your warranty, call:
BISSELL Consumer Services
“ASK ANNA”
1-800-237-7691
Product Information
Purchase Products & Parts
http://www.bissell.com
Monday - Friday 8 a.m. — 7 p.m. EST
Saturday
9 a.m. — 2 p.m. EST
Visit our web site at http://www.bissell.com
Or write:
BISSELL INC
PO Box 3606
Grand Rapids MI 49501
ATTN: Consumer Services
When contacting BISSELL, have model number of unit available.
Please record your Model Number: ___________________
Please record your Purchase Date: ___________________
©1998 BISSELL Inc
Grand Rapids, Michigan
All rights reserved.
Part Number 010-5710
Rev 11/98
NOTE: Please keep your original sales receipt. It is your warranty.
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