FP231W
LCD Color Monitor
23.0" LCD Panel Size
User’s Manual
Welcome
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i
Table of Contents
Getting started ......................................................................................................................5
Getting to know your Monitor ............................................................................................7
Front View ...................................................................................................................7
How to install your monitor hardware ...............................................................................9
Adjusting Your Monitor ...........................................................................................11
Getting the most from your BenQ monitor ......................................................................13
How to install the monitor on a new computer ......................................................14
How to adjust the screen resolution ..................................................................................20
How to adjust the screen refresh rate ................................................................................21
How to set the picture optimization ..................................................................................22
How to adjust your Monitor ..............................................................................................23
A Look at the Control Panel .....................................................................................23
Hot Key Mode ...........................................................................................................24
Troubleshooting .................................................................................................................33
Frequently Asked Questions (FAQ) .........................................................................33
Supported operating modes ...............................................................................................35
Specifications ......................................................................................................................37
Table of Contents
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Table of Contents
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1
Getting started
When unpacking please check you have the following items. If they are missing or are damaged,
please immediately contact the dealer at which you purchased the goods.
BenQ LCD Monitor
Monitor Stand
Quick Start Guide
FP231w
CD-ROM Disk
Power Cord
Adapter
Getting started
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Signal cable: D-Sub
USB Cable
Signal Cable: DVI-D
Audio Cable (optional)
Speaker Unit: SRS (optional)
Webcam Unit (optional)
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How to install your monitor hardware
3
Make sure that the computer and monitor's power are both turned off. Please go along with the
following steps to install your LCD monitor.
1. Unpack the package and place the monitor stand firmly.
2. Align the slots on the monitor against the notches on
the monitor stand.
3. Place the monitor on the monitor stand and push it
forward until you hear a clicking sound.
How to install your monitor hardware
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4. Connect one end of the D-Sub cable to the monitor
and the other end to your computer.
5. Connect one end of the DVI-D cable to the monitor
and the other end to the signal connector of your
computer. (Optional).
6. Connect one end of the USB cable into the second
plug (from right to left) of the monitor and the other
end to your computer.
7. Connect the power plug to your monitor.
8. Routing the cables in the Cable Bracket as shown.
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9. Plug the other end of the power cord in a nearby wall
socket.
10. Press the Power button on the side panel of the
monitor. The power indicator will light up.
Adjusting Your Monitor
Monitor Height
To prevent from the springing out of the monitor stand, please press the top edge of monitor stand
while you press the release button to adjust the monitor at a preferred height.
How to install your monitor hardware
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Monitor Angle
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4
Getting the most from your BenQ monitor
How do I gain the most benefit from my new monitor?
To gain the most benefit from your new BenQ color LCD flat screen monitor, you should install
the custom BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor
CD-ROM.
The circumstances under which you connect and install your BenQ LCD Monitor will determine
which process you need to follow to successfully install the BenQ LCD Monitor driver software.
These circumstances relate to which version of Microsoft Windows you are using, and whether
you are connecting the monitor and installing the software onto a new computer (without
existing monitor driver software), or whether you are upgrading an existing installation (which
already has existing monitor driver software) with a newer monitor.
In either case however, the very next time you turn on your computer (after connecting the
monitor to your computer), Windows will automatically recognise the new (or different)
hardware, and will launch its Found New Hardware wizard.
Follow the wizard instructions until it asks you to select a monitor model. At that point, click the
Have Disk button, insert the BenQ LCD Monitor CD-ROM and select the appropriate monitor
model. Further details and step-by-step instructions for both an automatic (new) or upgrade
(existing) installation follow. See:
If you require a User Name and Password to login to your Windows computer, you must be
logged on as an Administrator or as a member of the Administrators group in order to install
the monitor driver software. Furthermore, if your computer is connected to a network which
has security access requirements, network policy settings may prevent you from installing
software on your computer.
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How to install the monitor on a new computer
This instruction details the procedure for selecting and installing the BenQ LCD Monitor driver
software on a new computer which has never had a monitor driver installed before. This
instruction is only suitable for a computer which has never been used before, and for which the
BenQ LCD Monitor is the first ever monitor to be connected to it.
If you are adding the BenQ LCD Monitor to an existing computer that has already had another
monitor connected to it (and has monitor driver software installed), you should not be
following these instructions. You should instead be following the instructions for How to
upgrade the monitor on an existing computer.
When Windows (2000 or later) starts, it will automatically detect the new monitor and launch the
Found New Hardware Wizard. Follow the prompts until it displays the option to Install Hardware
Device drivers.
2. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer.
3. Check Search for a suitable driver for my device option, and click Next.
4. Check the option for CD-ROM drives (uncheck all others) and click Next.
5. Look to confirm that the wizard has selected the correct name of your monitor as "BenQ
FP231W" and click Next.
6. Click Finish.
Windows will continue installing other devices it finds. If you connected the USB 2.0 hub cable to a
suitable USB 2.0 port on the computer, Windows will automatically detect it and install the
appropriate drivers for it. You need not do anything more to get the hub to work for you.
7. Restart the computer.
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How to upgrade the monitor on an existing computer
This instruction details the procedure for manually updating the existing monitor driver software
on your Microsoft Windows computer. It is currrently tested as compatible (and recommended
only) for Windows 98, Windows ME, Windows 2000, and Windows XP Operating System (OS).
The BenQ LCD Monitor driver for your model may well function perfectly with other versions
of Windows, however, as at the time of writing, BenQ has done no testing of this driver on
other versions of Windows and cannot guarantee its operation on those systems.
Installing monitor driver software involves selecting an appropriate information file (.inf) on the
BenQ LCD Monitor CD-ROM for the particular model monitor you have connected, and letting
Windows install the corresponding driver files from the CD. You need only steer it in the right
direction. Windows has an Upgrade Device Driver Wizard to automate the task and guide you
through the file selection and installation process.
See:
•
•
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How to install on Windows XP systems
1. Open Display Properties.
The quickest shortcut to Display Properties is through the Windows desktop.
Right-click the desktop and select Properties from the popup menu.
Alternatively, the Windows menu to Display Properties is located in Control Panel.
In Windows XP version, Control Panel is located directly under the main Start menu item.
The menu options displayed will depend upon which type of view is selected for your system.
•
•
Under the Classic view, click Start | Control Panel | Display.
Under the Category view, click Start | Control Panel | Appearance and Themes | Change the
screen resolution.
The Display Properties window will display.
2. Click the Settings tab and the Advanced button.
The Advanced Display Properties window will display.
3. Click the Monitor tab and select the ‘Plug and Play Monitor’ from the list.
If there is only one monitor in the list, it will already be selected for you.
4. Click the Properties button.
The Monitor Properties window will display.
If the driver provider is listed as BenQ, and the model matches that of your new monitor, the proper
drivers are already installed, and you need do nothing further. Cancel out of these property windows.
However, if BenQ is not listed as the manufacturer, or the correct model is not currently shown, you
will need to continue with these instructions.
5. Click the Driver tab and the Update Driver button.
The Hardware Update Wizard will display. Follow the wizard instructions noting the steps below:
6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer you attached the
monitor to.
7. Check the option ‘Install from a list or specific location’ and click Next.
8. Check the option ‘Search for the best driver in these locations’ and also
check ‘Search removable media’, then click Next.
Please wait while the wizard searches for drives and the BenQ LCD Monitor CD inserted in step 6.
When complete, the wizard should have found and selected the BenQ driver on the CD appropriate to
your monitor model, in this case ‘BenQ FP231W’ in the location ‘d:\driver\FP231W.inf’ or similar.
The drive letter for your CD drive may differ from the example above depending upon your
system – it may be ‘D:’ or ‘E:’ or ‘F:’ etc.
9. Select (single-click) the file named ‘BenQ FP231W’ on the CD, and click the Next button.
This will copy and install the appropriate monitor driver files to your computer.
10. Click Finish.
This will close the wizard and return you to the Monitor Properties window, now renamed BenQ
FP231W Properties.
11. Click Close, OK, and OK.
This will close the Display Properties windows. You do not need to restart Windows XP, as the BenQ
LCD monitor drivers will operate immediately with no further action required by you.
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How to install on Windows 2000, ME, & 98 systems
You do not need to follow this instruction if you are installing onto a computer which has a
Windows XP (or later) version system. In that case, see the instructions at How to install on
1. Open Display Properties.
The quickest shortcut to Display Properties is through the Windows desktop.
Right-click the desktop and select Properties from the popup menu.
Alternatively, the Windows menu to Display Properties is located in Control Panel.
In Windows 2000, ME, & 98 versions, Control Panel is located under the Settings menu item.
Click Start | Settings | Control Panel | Display.
The Display Properties window will display.
2. Click the Settings tab and the Advanced button.
The Advanced Display Properties window will display.
3. In Windows 2000, click the Monitor tab and the Properties button.
The Monitor Properties window will display.
Alternatively, on Windows ME or 98, click the Monitor tab and the Change button.
This will jump you directly to the Upgrade Device Driver Wizard, skipping the next step.
4. In Windows 2000, click the Driver tab and the Update Driver button.
The Upgrade Device Driver Wizard will display.
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How to complete the Windows Upgrade Device Driver Wizard
1. Load the BenQ LCD Monitor CD-ROM which came with your monitor.
Insert the CD-ROM into a CD drive on the computer you attached the monitor to.
The autorun User’s Guide language selection page will display in your web browser.
You can select a language and view the online version of this manual from the next window.
You could then print it out for reference if you wish to work off-line. When you’re ready, Cancel the
browser as it is not required for the Windows Upgrade Device Driver Wizard.
2. Launch the Windows Upgrade Device Driver Wizard and click Next.
3. Check the option ‘Display a list of known drivers ...’ and click Next.
4. Click the Have Disk button.
The Install From Disk window will display.
5. Click the Browse button and navigate to the BenQ LCD Monitor CD-ROM.
This is the CD you loaded in step 1 above. The CD Drive will have a Windows designated drive letter
(like D: or E: or F:). Select the drive letter corresponding to the drive you put the CD into.
6. Double-click the folder labelled ‘Driver’.
The contents of the ‘Driver’ folder will display.
7. Click the Open button.
This will return you to the Install from Disk window, and it will have entered the address to the BenQ
LCD Monitor CD ‘Driver’ folder into the field titled ‘Copy manufacturer’s files from:’.
The field will contain something like "D:\Driver", or "E:\Driver", or "F:\Driver".
8. Click the OK button.
This will return you to the Upgrade Device Driver Wizard.
9. Select (single-click) the file named BenQ FP231W, and click the Next button.
10. Click Next.
This will copy the appropriate monitor driver files to your computer.
11. Click Finish.
On Windows 2000, this will close the wizard and return you to the Monitor Properties window, now
renamed ‘BenQ FP231W Properties’.
Alternatively, on Windows ME and 98, this will return you to the Advanced Display Properties
window, skipping the next step.
Should you wish to do so, this is where you can change the screen refresh rate and other monitor
12. In Windows 2000, click Close.
This will close the BenQ FP231W Properties window and return you to the Advanced Display
Properties window.
Should you wish to do so, this is where you can change the screen refresh rate and other monitor
13. In Windows 2000, click OK, or in Windows 98 or ME, click Close.
This will close the Advanced Display Properties window, and return you to the Display Properties
window.
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Should you wish to do so, this is where you can change the screen resolution (area and color).
14. Click OK.
This will close the Display Properties window, and if you made any changes to the screen resolution,
Windows 2000 will prompt you for confirmation to effect the changes, and further confirmation to
accept the changes. Click OK and Yes respectively.
Alternatively, Windows ME or 98 will ask you if want to make the changes and reboot or not reboot.
You should select the reboot option as this causes Windows to load the new drivers when it next
restarts.
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15
How to adjust the screen resolution
Due to the nature of liquid crystal display (LCD) technology, the picture resolution is always
fixed. The best possible picture for your FP231W is achieved with a resolution of 1920x1200. This
is called “Native Resolution” or maximal resolution – that is, the clearest picture. Lower
resolutions are displayed on a full screen through an interpolation circuit. However flaws do
occur with the interpolated resolution.
To take full advantage of LCD technology you should select the native resolution setting
of 1920x1200.
1. Open Display Properties and select the Settings tab.
You can open Display Properties by right-clicking on the Windows desktop and selecting Properties
from the pop-up menu.
2. Use the slider in the ‘Screen area’ section to adjust the screen resolution.
Select the recommended resolution of 1920x1200 then click Apply.
If you select some other resolution, be aware that this other resolution is interpolated and
may not accurately display the screen image as well as it could do at the native resolution
setting.
3. Click OK then Yes.
4. Close the Display Properties window.
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16
How to adjust the screen refresh rate
You don’t have to choose the highest possible refresh rate on an LCD display, because it is not
technically possible for an LCD display to flicker. The best results are obtained by using the
factory modes already set in your computer. There is a table with the factory modes in the
specification section of this User’s Manual.
You can choose 60 Hertz for the native resolution of 1920x1200.
1. Double click the Display icon in Control Panel.
2. From the Display Properties window, select the Settings tab and click the Advanced button.
3. Select the Adapter tab, and select an appropriate refresh rate to match one of the applicable
factory modes as listed in the specification table.
4. Click Change, OK, then Yes.
5. Close the Display Properties window.
How to adjust the screen refresh rate
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17
How to set the picture optimization
The easiest way to obtain an optimal display is to use the i key function. Press the i key to
optimize and adjust the screen settings automatically for you. Refer to How to adjust your
Monitor for button locations and functionality.
If you wish to, you can always adjust the screen settings manually using the buttons on the
monitor panel. To assist you in this endeavour, BenQ has provided a screen test image utility
which you can use to check for screen color, grayscale and line gradient display.
1. Run the test program auto.exe from CD-ROM. You could also use any other image, such as
the desktop of your operating system. However, we recommend that you use auto.exe. As you
run auto.exe, a test pattern displays.
2. Press the Enter key to access the monitor On-Screen Display (OSD) menu.
3. If you notice a vertical noise, press the t or u keys to select Geometry and press the Enter
key. Then press thet or u keys to select Pixel Clock and press the Enter key again. Then,
press thet or u key to adjust the monitor until the noise disappears.
4. If you notice a horizontal noise, press thet or u keys to select Geometry and press the
Enter key. Then press thet or u keys to select Phase and press the Enter key again. Then,
press t or u keys to adjust the monitor until the noise disappears.
To make sure the i key function performs well, you have to select one of the supported modes. If
the i key does not work properly and the NON PRESET MODE message is on the OSD, it means
you are not using one of the supported modes. Please set your monitor to use one of the
supported modes as listed at the end of this manual.
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How to adjust your Monitor
A Look at the Control Panel
1
2
3
4
5
6
7
There are 7 keys for user’s control including “Enter”, “t” , “u”, “Exit”, "Input" and “iKey” and
a power switch. The following descriptions are the introduction of these keys & switch.
1. “Power”: Turn the power on or off.
2. “Enter” key: Activate OSD, enter sub menu, select items, confirm selection.
3. t (Up) key: For Up/Increase adjustment. The key is also the hot key for Brightness.
4. u (Down) key: For Down/Decrease adjustment. The key is also the hot key for Contrast.
5. “Exit” key: Back to previous menu or exit OSD.
6. "Input" key: Switch the input signal.
7. “iKey” : Adjust vertical position, phase, horizontal position and pixel clock automatically.
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Hot Key Mode
Brightness and Contrast hot key
Press t to enter Brightness menu, press t or
u key to adjust the degree of brightness and
press “Exit” to exit OSD.
Press uto enter Contrast menu, press t or
u key to adjust the degree of Contrast and
press “Exit” to exit OSD.
Input hot key
Press the "Input" key to enter Input menu, and
press t or u key to indicate the input source
and press "Enter." When done, press “Exit” to
exit OSD.
Main Menu Mode
Control Functions Available in Main Menu
Main Menu
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Luminance sub menu
Press t or u key to adjust the degree of
Brightness, press “Exit” to return to the
previous menu.
Press t or u key to adjust the degree of
Contrast, press “Exit” to return to the previous
menu.
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Geometry sub menu
Press t or u key to adjust the Horizontal
Position, press “Exit” to return to previous
menu.
Press t or u key to adjust the Vertical
Position, press “Exit” key to return to previous
menu.
Press t or u key to adjust the value of the
Pixel Clock, press “Exit” to return to previous
menu.
Press t or u key to adjust the degree of
Phase, press “Exit” to return to previous menu.
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Color sub menu
User Preset:
User may set the color balance of Red, Green and
Blue.
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OSD sub menu
Press t or u key to adjust the Horizontal
Position of the OSD, press “Exit” to return to
previous menu.
Presstor ukey to adjust the Vertical Position
of the OSD, press “Exit” to return to previous
menu.
Press t or u key to adjust the display time of
the OSD, press “Exit” to return to previous
menu.
Languages sub menu
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PIP sub menu
Press t or u key to indicate the PIP Source as
S-Video or Composite, or choose Off to disable
this function. When done, press "Enter" to
activate the settings. To return to previous
menu, press "Exit."
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Press t or u key to specify the PIP Size.
When done, press "Enter" to innitiate the
settings. Press "Exit" to return to previous
menu.
Press t or u key to set the PIP Brightness
value between 0 and 100. When done, press
"Enter" to innitiate the settings. Press "Exit" to
return to previous menu.
Press t or u key to set the PIP Contrast value
between 0 and 100. When done, press "Enter" to
innitiate the settings. Press "Exit" to return to
previous menu.
Press t or u key to adjust the the Horizontal
Position of PIP. This is a value between 0 and
100. When done, press "Enter" to activate the
settings. To return to previous menu, press
"Exit."
Press t or u key to adjust the the Vertical
Position of PIP. This is a value between 0 and
100. When done, press "Enter" to activate the
settings. To return to previous menu, press
"Exit."
Press t or u key to adjust the value of Hue
between 0 and 100. When done, press "Enter" to
activate the settings. To return to previous
menu, press "Exit."
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Press t or u key to adjust the value of
Saturation between 0 and 100. When done,
press "Enter" to activate the settings. To return
to previous menu, press "Exit."
Recall sub menu
Press t or u key to confirm Color Recall,
press “Enter” to recall color settings, or press
“Exit” to return to previous menu.
Press t or u key to confirm Recall All, press
“Enter” key to recall position and color settings,
or press “Exit” key to return to previous menu.
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Miscellaneous sub menu
Input Select:
Select D-sub (analog), DVI (digital), S-Video,
or Composite input.
Display Mode:
Press t or u key to toggle between these
three options: Full, 1:1, or Aspect. When done,
press "Enter" to activate the settings. To return
to previous menu, press "Exit."
Display Information.
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9
Troubleshooting
Frequently Asked Questions (FAQ)
The image is blurred:
refresh rate and make adjustments based on these instructions.
How do you use a VGA extension cable?
Remove the extension cable for the test. Is the image now in focus? If not, optimize the image by
for blurring to occur due to conduction losses in extension cables. You can minimize these losses
by using an extension cable with better conduction quality or with a built-in booster.
Does the blurring only occur at resolutions lower than the native (maximum) resolution?
Pixel errors can be seen:
One of several pixels are permanently black, one or more pixels are permanently white, one or
more pixels are permanently red, green, blue or another color.
• Clean the LCD screen.
• Cycle power on-off.
• These are pixels that are permanently on or off and is a natural defect that occurs in LCD
technology.
The image has a faulty coloration:
It has a yellow, blue or pink appearance.
On the monitor, press “Enter” key and presst or u key to move to the “Recall” icon and press
“Enter” key to enter “Recall” sub menu. Presst or u key to select “Color Recall” and select
“Yes” in “Color Recall” sub menu, then press “Enter” key to recall to factory settings. If the image
is still not correct and the OSD also has faulty coloration, this means one of the three primary
colors is missing in the signal input. Now check the signal cable connectors. If any pin is bent or
broken off, please contact your dealer to get necessary support.
No image can be seen:
Is the prompt on the display illuminated in green?
If the LED is illuminated in green and there is a message “Out of Range” on the screen, this means
you are using a display mode that this monitor does not support, please change the setting to one
Is the prompt on the display illuminated in orange?
If the LED is illuminated in orange, the power management mode is active. Press any button on
the computer keyboard or move the mouse. If that does not help, check the signal cable
connectors. If any pin is bent or broken off, please contact your dealer to get necessary support.
Is the prompt on the display not illuminated at all?
Check the power supply mains socket, the external power supply and the mains switch.
Troubleshooting
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The image is distorted, flashes or flickers:
refresh rate and make adjustments based on these instructions.
The image is displaced in one direction:
refresh rate and make adjustments based on these instructions.
Need More Help?
If your problems remain after checking this manual, please contact your place of purchase or
e-mail us at: [email protected]
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Troubleshooting
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10
Supported operating modes
Multi-scan
operation
Incoming display mode (Input timing)
Actual dis-
play resolu-
tion
Resolution Horizontal
Frequency
Vertical
Frequency
(Hz)
Pixel
Fre-
quency
(MHz)
Comment
(KHz)
640x350
720x400
640x480
640x480
640x480
640x480
800x600
800x600
800x600
832x624
1024x768
1024x768
1024x768
1024x768
1152x864
1152x870
1152x900
1152x900
1280x960
31.47
31.47
31.47
35.00
37.86
37.50
37.88
48.08
46.87
49.72
48.36
56.48
60.02
60.24
67.50
68.68
61.80
71.81
60.0
70.08
70.08
60.00
67.00
72.80
75.00
60.32
72.19
75.00
74.55
60.00
70.10
75.00
74.93
75.00
75.06
66.00
76.14
60
25.17
28.32
25.18
30.24
31.50
31.50
40.00
50.00
49.50
57.29
65.00
75.00
78.75
80.00
108.00
100.00
94.50
108.00
108
DOS
DOS
DOS
Macintosh
VESA
VESA
VESA
VESA
VESA
Macintosh
VESA
VESA
full screen
1920x1200
VESA
Macintosh
VESA
Macintosh
SUN 66
SUN
VESA
1280x1024 64.00
1280x1024 75.83
1280x1024 80.00
1280x1024 81.18
1600x1200 75
60.00
71.53
75.00
76.16
60
108.00
128.00
135.00
135.09
162
VESA
IBMI
VESA
SPARC2
VESA
1920x1200 75
60
162
VESA
• Modes not listed in the table may not be supported. For an optimal picture, we recommended you
choose a mode listed in the table above.
• There are 25 available modes that are compatible with Windows.
• Image disruption may occur as a result of signal frequency differences from VGA cards which do
not correspond with the usual standard. This is not, however, an error. You may improve this
situation by altering an automatic setting or by manually changing the phase setting and the pixel
frequency from the “Geometry” menu.
• If you switch off the monitor, interference lines can occur on your screen. But do not be concerned
about this, as it is normal.
Supported operating modes
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• To extend the service life of the product, we recommend that you use your computer's power
management function.
36
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11
Specifications
Model
FP231W
Display type
23.0" , active, TFT
58.42 cm
Viewable diagonal
Native (maximum) resolution
Colors
1920x1200
16.7 million
2
Contrast / Brightness
Response time
500:1 / 250 cd/m
16 ms
Viewing angle
88/88, 88/88 (CR=10)
(left/right, up/down)
Line frequency
30 - 81 kHz Multi- frequency monitor
Image frequency
Image checks
50 - 76 Hz modes within these parameters
Digital, Screen OSD Technology, iKey
(automatic image setting)
6 buttons and iKey.
Controls
Contrast, brightness, vert. & hor. image
position, phase, pixel clock, color balance,
color palette, choice of language (8 language
OSD), OSD position, status indicator
Functions
Power Management
Max. power consumption
DC input voltage
VESA DPMS, EPA
120 Watt Max
24 V
DC input current
5 A
Power saving mode
Input signal
< 5 W
RGB analog 0.7 Vpp/75 Ohm positive
Digital: DVI-D
Synchronisation
TTL separate signal connection 15-pin mini
D-sub cable
Temperature (operating)
5 °C - 40 °C
Air humidity (operating)
Certifications
20% - 80%
TCO 03, TÜV/Ergonomics, TÜV/ GS, FCC
Class B, ISO 13406-2, VCCI, UL, CB Report,
CE, C-Tick, BSMI, Fimko, GOST
Operating voltage
Automatic switched mode power supply,
90-264 V, 47-63Hz
Dimensions (W x H x D)
Weight
465.5 x 534.8 x 248.5 mm
8.8 kg
Specifications
37
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