AtlonA
USB to HDMI Converter
AT-HDPIX
User Manual
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Introduction
Atlona Technologies presents the all new USB to HDMI adaptor, the HDPiX. This
new solution is designed to add a HDMI port to any computer (Mac or PC) and has
limitless applications in both consumer and commercial environments. From digital
signage to home theater, the all new HDPiX provides a simple solution for viewing
content from a computer on any HDTV making it the perfect device for any consumer
or commercial application. Set up is as simple as plug and play; convenient for any
user, no matter the level of technical knowledge.
Features
• HD display up to UXGA 1600x1200 or 720p
• 32 bit True color depth of high quality images
• Standard and widescreen aspect ratios
• Compatible with all CRT and Flat Panel monitors
• Auto display ID using VESA compliant protocols
• Audio through 3.5mm stereo jack
• Quick and easy installation
• PC and Mac compatible
• Supports Windows 2000, XP and Vista
• USB Powered
• Includes software and USB cable
Mac Requirements
PC Requirements
• CD-ROM Drive
• CD-ROM Drive
• Windows 2000 SP4
• OS X 10.4.1 or higher
• Windows XP SP2
• One USB 2.0 port
• Windows XP SP3
• Windows Vista SP1 (32-bit and 64-bit editions)
• One USB 2.0 port
• 17 megabytes (MB) of free disk space
• Computer screen for use with the HDPiX device
• 30 megabytes (MB) of free disk space
• Computer screen for use with the HDPiX device
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Installation
Insert CD into CD-ROM drive Run the SETUP.EXE file and select language to install
Connections:
Options # 1 Extended Screen
Options # 2 Mirror Screen
Updates
From this menu the software can be updated online, or configured for automatic updates
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Screen Resolution
Screen Resolution for extended display or mirrored display. To change the resolution, you
have to be in extended mode.
Color Quality
Color Quality can be selected to 16 bit or 32 bit
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Screen Rotation
Normal - screen is in normal position
Rotated left - Rotates screen to the left
Rotated right - Rotates screen to the right
Upside-Down - Rotates screen upside down
Extend To
When multiple displays are connected the image can be extended separately to different
monitors.
Extend To Right - Extends to the right display
Extend To Left - Extends to the right display
Extend to Above - Extends to above display
Extend to Below - Extends to below display
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Extend
Extends the desktop to second display
Mirror
Mirros desktop to second display. When connecting to computer LCD the PC and the MAC
display settings are unchanged. The max resolution that can be displayed on the mirror display
is 1600x1200. If connecting to a LCD or Plasma TV the PC display settings need to be set at
1024x768 the MAC display settings are unchanged
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Off
Turns off software.
Advanced
Windows Display Settings
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Technical Specifications
* Compatible with Windows 2000, XP and Vista
* Compatible with Mac OS 10.4.1 or higher
* Audio connector: 3.5mm stereo jack (1/8)
* USB connector: mini-USB female
* HDMI connector: Standard HDMI 19-pin female
* Dimensions: 3.2” W x 0.8” H x 2.2” D
* Gross Weight: 1lb
3.5mm stereo jack (1/8)
mini-USB female
Standart HDMI 19-pin female
Display
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HDPiX Troubleshooting guide
Problem
Solution
If your HDPiX doesn’t turn a. Turn of all Programs that are running (i.e. Internet Explorer, Microsoft Word) and re-
on after being plugged in connect the HDPiX
try the following:
b. If you have an Antivirus running, disable it and reconnect the HDPix. Once the HDPiX
connects turn the Antivirus program back on.
c. Leave the HDPiX plugged in and restart the computer.
If the screen on the a. If you are using a notebook, make sure the power plug is connected to the laptop.
TV/Monitor connected b. Adjust the power setting on your notebook to maximum performance.
through the HDPiX keeps c. Make sure the HDPiX is connected directly to your computer and not through a USB
flashing: hub.
If your screen freezes a. First, you can set your media player to disable overlays. In Windows Media Player,
during viewing video or you do this by following Tools => Options => Performance => Advanced. There are two
other programs this might checkboxes here to turn overlays on or off. One is for DVDs and the other is for every-
be due to hardware over- thing else.
lays. In order to turn hard- b. You can also set Windows to disable hardware overlays. For Windows XP, right click
ware overlays do the fol- on your desktop and click Properties => Settings => Advanced => Troubleshoot and
lowing:
move the slider all the way to the left. This will stop all overlays, system-wide.
If the screen on your TV/ a. Mirrored Mode:
Monitor is cutoff on the 1. Windows XP: Click Start => Control Panel => Display => Settings Adjust the resolution
edges follow these steps: to 1024 by 768 and click Apply. If the screen is still cropped, change to a different resolu-
tion until one support by your TV/Monitor is found.
2. Windows Vista: Click Start => Control Panel => Personalization=> Display Settings.
Adjust the resolution to 1024 by 768 and click Apply. If the screen is still cropped, change
to a different resolution until one support by your TV/Monitor is found.
3. Mac. Click on the Apple Icon on the top left corner => System Preferences => Dis-
plays.
Adjust the resolution to 1024 by 768 and click Apply. If the screen is still cropped, change
to a different resolution until one support by your TV/Monitor is found.
b. Extended Mode:
1. Windows: Click on the HDPiX Icon on the bottom right corner of the screen => Screen
Resolution. Adjust the resolution to 1024 by 768 and click Apply. If the screen is still
cropped, change to a different resolution until one support by your TV/Monitor is found.
2. Mac: Click on the Apple Icon on the top left corner => System Preferences => Dis-
plays. Select the TV/Monitor that’s connected through the HDPiX. Adjust the resolution
to 1024 by 768 and click Apply. If the screen is still cropped, change to a different resolu-
tion until one support by your TV/Monitor is found.
For advanced Users only:
The EDID Switch on the HDPiX when left ON, allows your HDTV/Monitor to communicate
supported resolutions to your computer. This switch should be left ON unless a desired
resolution is not listed when attempting to adjust the resolution of the screen. Turning the
EDID switch to OFF allows the HDPiX to render any resolution up to 1600 by 1200.
Displaylink icon does not Restart the computer and reconnect the usb cable
appear in the task bar
manager
Screens flash after in-
stall, wont stop.
If continues flashing, update graphic driver and check the manufacture website for lat-
est version. Update display link software. Check website for latest
version.
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HDPiX Troubleshooting guide
Problem
Solution
HDMI cable got disconnected and reconnected no im- Keep HDMI cable connected, unplug and plug in the
age on display
usb cable from the unit.
No image on display after screen saver/hybernation
Turn screen saver and hybernation off for best result.
To get image reconnect the usb cable.
No image on display
No audio
Check HDMI cable if needed replace.
Check HDMI cable, if needed replace. Check 3.5mm if
needed replace. Check computer settings, make sure
there is sound prior to connecting the 3.5mm.
Important:
For HDPiX updates please refer to the following page: http://thehdpix.com/download.html
When downloading the new software please remove the old one completely from add/remove programs in system
control panel.
After removing the software, restart the computer and go to the following page to download the new software
After the software has been installed, if running Vista, restarting the PC for XP Windows is not necessary.
The HDPiX should now work.
If the computer is not seeing the HDPiX ( the green light is not coming on; mostly refers to Vista based systems )
please do the following:
• Connect the device to an XP Windows computer and make sure light turns green.
• When it is done downloading a window should appear on the screen (update/ exit).
• Hit the UPDATE button. This should update the firmware on the device.
• When it is done updating, disconnect the HDPiX and reconnect to the PC that did not recognize it.
• The HDPiX should now work
If the HDPiX is still not working after the updates, please contact the Atlona Technical Support department
at: 1 877 536 3976
SAFETY INFORMATION
*Avoidexcessivehumidity,suddentemperaturechanges * Never open or remove unit panels or make any
or temperature extremes. Keep this product away from adjustments not described in this manual. Attempting to
wet locations such as bathtubs, sinks, laundries, wet do so could expose you to dangerous electrical shock
basements and swimming pools.
or other hazards. It may also cause damage to your AT-
HDPIX.
* Use only accessories recommended by ATLONA to * Opening the product will void the warranty. Do not
avoid fire, shock or other hazards.
attempt to service the unit. Instead disconnect it and
contact your Authorized ATLONA reseller or contact
ATLONA directly.
* Use a damp cloth for cleaning. Do not use cleaning ATLONA®
damage, fire or electrical shock. Some substances may
also mar the finish of the product.
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WARRANTY
1. LIMITED WARRANTY
Atlona Technologies warrants that (a) its products (the “Product”) will perform substantially in accordance with the
accompanying written materials for a period of 3 YEARS from the date of receipt and (b) that the Product will be
free from defects in materials and workmanship under normal use and service for a period of 3 years. In the event
applicable law imposes any implied warranties, the implied warranty period is limited to 3 years from the date of
receipt. Some jurisdictions do not allow such limitations on duration of an implied warranty, so the above limitation
may not apply to Customer.
2. CUSTOMER REMEDIES
Atlona Technologies and its suppliers’ entire liability and Customer’s exclusive remedy shall be, at Atlona Technolo-
gies’ option, either return of the price paid for the Product, or repair or replacement of the Product that does not meet
this Limited Warranty and which is returned to Atlona Technologies with a copy of Customer’s receipt. This Limited
Warranty is void if failure of the Product has resulted from accident, abuse, or misapplication. Any replacement Prod-
uct will be warranted for the remainder of the original warranty period or 3 year, whichever is longer.
3. NO OTHER WARRANTIES
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ATLONA TECHNOLOGIES AND ITS SUPPLI-
ERS DISCLAIM ALL OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED
TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH
REGARD TO THE PRODUCT AND ANY RELATED WRITTEN MATERIALS. THIS LIMITED WARRANTY GIVES
CUSTOMER SPECIFIC LEGAL RIGHTS. CUSTOMER MAY HAVE OTHER RIGHTS DEPENDING ON THE JU-
RISDICTION.
4. NO LIABILITY FOR DAMAGES
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ATLONA TECHNOLO-
GIES OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING WITHOUT LIMITA-
TION, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR INDIRECT DAMAGES FOR PERSONAL INJURY, LOSS
OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR ANY OTHER
PECUNIARY LOSS) ARISING OUT OF THE USE OF OR INABILITY TO USE THIS PRODUCT, EVEN IF ATLONA
TECHNOLOGIES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN ANY CASE, ATLONA
TECHNOLOGIES’ AND ITS SUPPLIERS’ ENTIRE LIABILITY UNDER ANY PROVISION OF THIS AGREEMENT
SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU FOR THE PRODUCT. BECAUSE SOME JU-
RISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR
INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
ATLONA
2151 O’toole Ave, Ste D
San Jose CA 95131
Toll Free: 1-877-536-3976
International: 408-954-8782
FAX: 408-954-8792
E-MAIL: [email protected]
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Atlona Product Registration
Thank you for purchasing this Atlona product — we hope you’ll enjoy it.
We also hope that you’ll take a few moments to register your new purchase. Registration creates an ownership
record if your product is lost or stolen and helps ensure you’ll receive notification of performance issues and firm-
ware updates.
At Atlona, we respect and protect your privacy and assure you that your registration information is completely
secure. Of course, Atlona product registration is totally voluntary and failure to register will not diminish your limited
warranty rights.
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