Acer Altos G900
User’s guide
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iii
Notices
FCC notice
This device has been tested and found to comply with the limits for a Class A
digital device pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This device generates, uses, and can radiate radio frequency
energy, and if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this device does cause harmful interference to radio or television
reception, which can be determined by turning the device off and on, the user
is encouraged to try to correct the interference by one or more of the following
measures:
•
•
•
Reorient or relocate the receiving antenna
Increase the separation between the device and receiver
Connect the device into an outlet on a circuit different from that to which
the receiver is connected
•
Consult the dealer or an experienced radio/television technician for help
Notice: Shield cables
All connections to other computing devices must be made using shielded cables
to maintain compliance with FCC regulations.
Notice: Peripheral devices
Only peripherals (input/output devices, terminals, printers, etc.) certified to
comply with the Class A limits may be attached to this equipment. Operation
with noncertified peripherals is likely to result in interference to radio and TV
reception.
Caution! Changes or modifications not expressly approved by
the manufacturer could void the user’s authority, which is granted
by the Federal Communications Commission, to operate this
computer.
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iv
Use conditions
This part complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including interference
that may cause undesired operation.
Notice: Canadian users
This Class A digital apparatus meets all requirements of the Canadian
Interference-Causing Equipment Regulations.
Remarque à l’intention des utilisateurs canadiens
Cet appareil numérique de la classe A respected toutes les exigences du
Règlement sur le matériel brouilleur du Canada.
Laser compliance statement
The CD-ROM drive in this computer is a laser product. The CD-ROM drive’s
classification label (shown below) is located on the drive.
CLASS 1 LASER PRODUCT
CAUTION: INVISIBLE LASER RADIATION WHEN OPEN. AVOID EXPOSURE TO
BEAM.
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v
Important safety information
Only a technically qualified person shall access, integrate, configure, and service
this product.
Intended application uses
This product was evaluated as an Information Technology Equipment (ITE),
which may be installed in offices, schools, computer rooms, and similar
commercial type locations. The suitability of this product for other Product
Categories and Environments (such as medical, industrial, alarm systems, and
test equipment), other than as an ITE application, may require further
evaluation.
Checking the power cords
Warning! To avoid electrical shock, do not attempt to
modify or use the supplied AC power cord(s), if they are
not the exact type required.
If a power cord(s) supplied is not compatible with the AC wall outlet in your
region, get one that meets the following criteria:
•
•
The power cord must be properly rated for the AC voltage in your region.
The power cord plug cap must have an electrical current rating that is at
least 125% of the electrical current rating of the product.
•
•
•
•
The power cord plug cap that plugs into the wall socket-outlet must have a
grounding-type male plug designed for use in your region.
The power cord must have safety certifications for your region, and shall
be marked with the certification markings.
The power cord plug cap that plugs into the AC receptacle on the power
supply must be an IEC 320, sheet C13, type female connector.
In Europe, the power cord must be less than 4.5 meters (14.76 feet) long,
and it must be flexible <HAR> (harmonized) or VDE certified cordage to
comply with the chassis' safety certifications.
•
The power supply cord(s) is the main disconnect device to AC power. The
socket outlet(s) shall be near the equipment and shall be readily accessible
for disconnection.
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vi
Multiple power cords
Warning! To avoid electrical shock, disconnect all AC power cords before
accessing inside the system.
Earth grounded socket-outlets
Warning! To avoid electrical shock, the system power cord(s) must be plugged
into socket-outlet(s) that is provided with a suitable earth ground.
Precautionary reminders
•
Over current protection
The system is designed to operate on a 20A AC voltage source that is
provided with 20A over current protection. If the AC source for the rack
exceeds 20A over current protection, each system must be provided with
20A or less over current supplemental protection. The supplementary over
current protection must have the appropriate regional safety certifications
for the over current application.
•
•
Power supply modules
Power supply modules have double-pole/neutral fusing.
Ventilation considerations
The equipment rack must provide sufficient airflow to the front of the
system to maintain proper cooling. The rack selected and the ventilation
provided must be suitable to the environment in which the system will be
used.
•
•
Fans
To avoid injury do not touch moving fan blades.
Cooling and airflow
For proper cooling and airflow, always install all access covers before
turning on the system. Operating the system for longer than five minutes
without the covers in place can cause overheating and damage to system
components.
•
•
Temperature limits
The operating temperature of the system, when installed in the rack, must
not go below 10°C (50°F) or rise above 35°C (95°F). Extreme fluctuations in
temperature may cause a variety of problems in system, and safety limits
may be broken.
Lifting and Moving
Do not attempt to lift or move the server by the handles on the power
supplies.
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vii
Equipment rack precautions
Follow the rack manufacturer's safety and installation instructions for proper
rack installation.
The following additional rack safety installation measures shall be considered:
•
Anchor the equipment rack
The equipment rack must be anchored to an unmovable suitable support
to prevent the rack from falling over when one or more systems are fully
extended out of the rack assembly. You must also consider the weight of
any other devices installed in the rack assembly. The equipment rack must
be installed according to the manufacturer's instructions.
•
•
Main AC power disconnect
You are responsible for installing an AC power disconnect for the entire
rack unit. This main disconnect must be readily accessible, and it must be
labeled as controlling power to the entire unit, not just to the system(s).
Grounding the rack installation
To avoid the potential for an electrical shock hazard, the rack assembly
itself must be suitably earth grounded, according to your local regional
electrical codes. This typically will require the rack to have its own separate
earth ground. We recommend you consult your local approved electrician.
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viii
Important safety instructions
Read these instructions carefully. Save these instructions for future reference.
1
2
Follow all warnings and instructions marked on the product.
Unplug this product from the wall outlet before cleaning. Do not use
liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.
3
4
Do not use this product near water.
Do not place this product on an unstable cart, stand, or table. The product
may fall, causing serious damage to the product.
5
Slots and openings in the cabinet and the back or bottom are provided for
ventilation; to ensure reliable operation of the product and to protect it
from overheating, these openings must not be blocked or covered. The
openings should never be blocked by placing the product on a bed, sofa,
rug, or other similar surface. This product should never be placed near or
over a radiator or heat register, or in a built-in installation unless proper
ventilation is provided.
6
This product should be operated from the type of power indicated on the
marking label. If you are not sure of the type of power available, consult
your dealer or local power company.
7
8
Do not allow anything to rest on the power cord. Do not locate this
product where persons will walk on the cord.
If an extension cord is used with this product, make sure that the total
ampere rating of the equipment plugged into the extension cord does not
exceed the extension cord ampere rating. Also, make sure that the total
rating of all products plugged into the wall outlet does not exceed the fuse
rating.
9
Never push objects of any kind into this product through cabinet slots as
they may touch dangerous voltage points or short out parts that could
result in a fire or electric shock. Never spill liquid of any kind on the
product.
10 Do not attempt to service this product yourself, as opening or removing
covers may expose you to dangerous voltage points or other risks. Refer all
servicing to qualified service personnel.
11 Unplug this product from the wall outlet and refer servicing to qualified
service personnel under the following conditions:
a
b
c
When the power cord or plug is damaged or frayed
If liquid has been spilled into the product
If the product has been exposed to rain or water
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ix
d
If the product does not operate normally when the operating
instructions are followed. Adjust only those controls that are covered
by the operating instructions since improper adjustment of other
controls may result in damage and will often require extensive work
by a qualified technician to restore the product to normal condition.
e
f
If the product has been dropped or the cabinet has been damaged
If the product exhibits a distinct change in performance, indicating a
need for service.
12 Replace the battery with the same type as the product's battery we
recommend. Use of another battery may present a risk of fire or explosion.
Refer battery replacement to a qualified serviceman.
13 Warning! Batteries may explode if not handled properly. Do not
disassemble or dispose of them in fire. Keep them away from children and
dispose of used batteries promptly. Dispose of used batteries according to
manufacturer's instructions.
14 Use only the proper type of power supply cord set (provided in your
accessories box) for this unit. It should be a detachable type: UL listed/CSA
certified, type SPT-2, rated 7A 125V minimum, VDE approved or its
equivalent. Maximum length is 15 feet (4.6 meters).
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x
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Notices
FCC notice
1 System tour
Features overview
Access covers
Rear panel
19
25
26
System cables
System features
Processors
Memory
SCSI controller
Onboard video
Power supply
System fan
ACPI
2 System setup
27
29
29
29
30
32
32
32
Getting started
Checking for damage to the packaging
Selecting a site
Checking the package contents
Setting up your system
Setup reminders
Pre-setup safety steps
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xii
Hardware setup
Software setup
ESD precautions
Post-installation instructions
System access panels
41
42
44
electronics bay
electronics bay
electronics bay
electronics bay
Memory board
52
55
62
65
65
69
69
Processor board
Mainboard
Memory
DIMM sequence
Processors
Processor sequence
PCI add-in boards
PCI add-in board locations
Operating system support for hot-plug
add-in boards
Checking the status indicators for a hot-plug
add-in board
70
70
71
Installing and removing a hot-plug PCI
add-in board
Installing and removing a PCI add-in board in
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Hot-swap SCSI drives
in a carrier
87
DC power supplies
Cooling system fans
Checking a fan status indicator
Backup battery
Front panel board
Diskette drive
peripheral drive
Hot-swap drive bays
Foam fan baffle
Hot-plug indicator board
97
109
109
Replacing the hot-plug indicator board
4 BIOS setup
111
113
113
113
114
116
118
120
BIOS setup
Recording BIOS settings
Clearing CMOS memory
Using BIOS setup
Main
Primary IDE Master/Slave
Processor Settings
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xiv
Advanced
121
Security
Server
Boot
Exit
147
Rack-mount kit contents
Software and utilities
System event log
Platform event management
Emergency management port
System Setup Utility
166
167
168
168
169
170
170
171
171
173
174
Creating SSU diskettes
Running the SSU
Working with the GUI
Customizing the SSU interface
Setting boot device priority
Setting passwords and security options
Viewing the system event log
Viewing FRU information
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xv
Alerting for platform events
Managing the server remotely
Exiting the SSU
177
181
185
189
190
FRU/SDR load utility
SCSISelect
Running SCSISelect
Software updates
Software update packages
Equipment log
by the system
Troubleshooting
207
207
208
209
After the system has been running correctly
Monitoring POST
Confirming loading of an operating system
Frequently asked questions (FAQs)
Appendix E: Codes and error messages
Standard BIOS post codes
Recovery BIOS POST codes
BMC beep codes
POST error messages and codes
215
217
223
225
226
Index
231
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xvi
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This chapter gives you a tour of the system’s
internal and external components, as well as
a discussion of its many features.
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3
Features overview
The Acer Altos G900 four-way performance server model utilizes a PCI
bus based mainboard built on an ATX form factor. It supports up to
®
™
four processors from the Intel Xeon processor family.
For expandability, the mainboard supports eight full length PCI slots
(4 PCI-X hot plug, 2 PCI-X non-hot plug, 2 PCI non-hot plug). An
impressive 12 GB maximum system memory is achieved through 12
DIMM sockets utilizing DDR-266 (Double Data Rate) modules.
Media drives include one 3.5-inch floppy drive, a CD-ROM drive, plus
two 5.25-inch peripheral bays. The system also supports up to ten
1-inch hot-swap Ultra160 SCSI hard drives providing an additional
730 GB of storage space.
For connectivity, the mainboard provides two external USB (Universal
Serial Bus) ports and one internal header providing one additional USB
port, PS/2 interface for both mouse and keyboard, one VGA/monitor
port, one external serial port and one internal serial port header, one
parallel port with Extended Capabilities Port (ECP)/Enhanced Parallel
Port (EPP) support, and for networking, two NIC ports (RJ-45).
Power supply is provided by the three hot-swap power supply modules
in a 2+1 redundant configuration (third module optional).
In terms of serviceability, the system features front access to hot-swap
hard disk drives, rear access to hot-swap power supplies, and side
access to hot-plug PCI boards and hot-swap fans. Serviceable items are
color coded throughout and detailed configuration labels are located
on the system’s side panel. Fault indicators and system UID (Unit ID)
light are also available.
Manageability features include compliance to both IPMI 1.5 and WfM
2.0 standard, extensive system sensors and monitoring, as well as
function for remote management and diagnostics via the serial or LAN
port. External chassis management is done via ICMB.
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1 System tour
4
Altos G900 physical specifications
Specification
Rack-mount orientation
12.25 inches (311 mm) (7U)
Fits 19-inch rack
Tower orientation
18.09 inches (459 mm)
12.24 inches (311 mm)
25.25 inches (641 mm)
Height
Width
Depth
25.25 inches (641 mm)
Weight
Minimum
configuration
90 pounds (41 kg)
119 pounds (57 kg)
96 pounds (44 kg)
125 pounds (57 kg)
Maximum
configuration
Required front
clearance
3 inches (76 mm),
inlet airflow <35 °C (95 °F)
12 inches (305 mm)
9 inches (229 mm)
0 inch (0 mm)
Required rear
clearance
4.5 inches (114 mm),
no airflow restriction
Required side
clearance
0 inch (0 mm)
Power
requirements
Voltage (110)
Voltage (220)
Frequency
90 Vrms min, 132 Vrms
max, 9 Arms
90 Vrms min, 132 Vrms
max, 9 Arms
180 Vrms min, 264 Vrms
max, 4.5 Arms
180 Vrms min, 264 Vrms
max, 4.5 Arms
47 Hz min, 63 Hz max
47 Hz min, 63 Hz max
Note: Amperage values indicated on this section is based on
total system power, with two or three power supply modules
installed. For detailed information on calculating power
consumption for specific server configurations, see page 198.
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1 System tour
6
Main chassis components
The figure below shows the chassis with the access panels removed.
Figure 2 - Main chassis components
Label
Description
Label
Description
A
B
C
D
E
Hot-plug PCI add-in cards
Memory board
F
G
H
I
Fan bay
CD-ROM drive
Processor board air baffle
Power supply bay
Electronics bay
5.25-inch peripheral bay
3.5-inch diskette
Front control panel
J
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7
Electronics bay components
The figure below shows the electronics bay with the access cover,
memory board, and air baffle removed.
Figure 3 - Electronics bay components
Label
Description
Label
Description
Mainboard
A
B
Hot-plug PCI slots
Non-hot-plug PCI slots
C
D
Processor board
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1 System tour
8
Front control panel
The figure below describes the features of the front control panel.
Figure 4 - Front control panel
Label
Description
Operation
A
Power button
To turn power on, press the power button
momentarily. If the system is in sleep state,
pressing the power button momentarily brings
the system out of the sleep state.
To turn power off, press and hold the power
button for more than four seconds. This
overrides ACPI mode.
B
C
Sleep button
Reset button
To put a system supporting ACPI into sleep
mode (S1), press the sleep button momentarily.
To wake a system from sleep mode, press the
sleep button momentarily.
To reset the system, press the reset button
momentarily.
To clear CMOS, press and hold the reset button
for at least four seconds, and then press the
power button. Release both the reset and
power buttons at the same time. The system
will power on and the CMOS will be reset.
D
Chassis ID
button
Illuminates LEDs on both the front and rear of
the chassis, simplifying identification of the
chassis in a rack from the rear.
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9
Label
Description
Operation
E
NMI switch
Causes a non-maskable interrupt. Located
behind the bezel door.
F
USB connector
USB port 3. Located behind the bezel door.
Serial port B. Located behind the bezel door.
G
Serial port
connector
H
I
Lock
Locks the bezel and front access cover.
Blue indicates chassis ID is active.
Green indicates LAN2 activity.
Chassis ID LED
LAN2 LED
LAN1 LED
J
K
L
Green indicates LAN1 activity.
Hard drive
Green indicates system hard drive activity.
activity LED
M
N
Fault LED
Red indicates any system fault condition.
Main power
LED
Solid green indicates the presence of DC power
in the server.
Flashing green indicates that the system is in
ACPI sleep mode.
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1 System tour
10
Rear panel
The figure below describes the features of the rear panel.
Figure 5 - Rear panel
Label
Description
A
B
C
D
E
Optional ICMB ports 1 (left) and 2 (right)
Hot-plug PCI LEDs
Hot-plug 64-bit, 66 MHz PCI-X add-in card slots
Non-hot-plug 64-bit, 100 MHz PCI-X add-in card slots
Non-hot-plug 32-bit, 33 MHz PCI add-in card slots
Power supply bays
F
G
H
LAN2 Gbit RJ-45 connector
USB ports 0 (upper) and 1 (lower)
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11
Label
Description
I
Video connector
J
Serial port A
K
L
PS/2-compatible mouse port
PS/2-compatible keyboard port
Chassis ID LED
M
N
O
P
IEEE 1284 Enhanced Parallel Port
LAN1 100/10 RJ-45 connector
Knockout for optional serial port B
Knockout for optional SCSI connector
Knockout for optional VHDCI SCSI connector
Q
R
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1 System tour
12
Peripheral device bay
Opening the right bezel door provides access to the peripheral bay.
The peripheral bay consists of four bays for removable media:
Figure 6 - Peripheral device bay
Label
Description
Label
Description
A
Front bezel door
B
LED status indicators
Caution! It is not recommended to install a hard disk drive in the
5.25-inch bay, because of potential cooling and electromagnetic
interference (EMI) constraints.
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13
Server board set features
The server board set for Altos G900 consists of a mainboard, memory
board, and processor board.
Mainboard layout
Below illustration identifies the connectors and major components on
the Altos G900 mainboard.
Figure 7 - Mainboard layout
Label
Description
A
B
64-bit, 66-MHz, hot-plug PCI-X slots
64-bit, 100-MHz, non-hot-plug PCI-X slots
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1 System tour
14
Label
Description
C
D
E
32 bit, 33-MHz, non-hot-plug PCI slots
Intelligent Chassis Management Bus (ICMB) connector (P24)
Hot-plug indicator board (HPIB) connector (P23)
Back panel I/O connectors
F
®
G
Intel 82550 Ethernet controller
H
J
ATI Rage XL 2D/3D graphics accelerator
®
Intel 82544 Ethernet controller
K
L
Video RAM (VRAM) (4 MB total)
Processor board connectors (P21 and P22)
ServerWorks south bridge controller (CSB5)
BMC component
M
N
P
BIOS Flash component
Q
R
PC87417 Super I/O controller
BMC Flash component
S
Battery
T
Chassis intrusion detect connector (P36)
14-pin power control connector (P35)
24-pin power connector (P32)
20-pin power connector (P28)
Floppy disk drive connector (P25)
Serial port B connector (P17)
USB port 3 header (P18)
U
V
W
X
Y
Z
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15
Label
AA
BB
Description
Front panel header (P19)
IDE connector (P13)
CC
SCSI LVD connectors (P4 and P7)
Intelligent Platform Management Bus (IPMB) connector (P12)
Adaptec 7899 SCSI controller
DD
EE
FF
Fan connector (P11)
GG
HH
JJ
ServerWorks PCI-X bus bridge controller (CIOB30)
ServerWorks PCI-X bus bridge controller (CIOB30)
RAID LED connectors (P1 and P2)
Hot-swap backplane (HSBP) connector (P16)
Secondary HSBP connector (P15)
Jumpers
KK
LL
MM
Mainboard jumpers
Jumpers on the mainboard are organized into three groups:
•
•
•
Boot block jumpers (JP3)
Main jumpers (JP4, JP5, and JP6)
Serial port B jumpers (JP25).
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1 System tour
16
The figure below identifies the jumper blocks and pin numbers. The
function of each pair of pins is described in the sections that follow.
Figure 8 - Mainboard jumpers
Boot block jumpers
The boot block jumpers are used when updating the BIOS or BMC
firmware in the unusual event that the boot block area needs to be
updated. These jumpers are not used for routine firmware updates.
Use the boot block jumpers only when the instructions with a firmware
update specifically say to do so. When you do need to enable either of
these features, use one of the spares from JP4 pins 1 and 2 or JP25 pins
7 and 8. The table below identifies the function of each pin pair on
JP3.
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17
Jumper
block
Pins
Jumper name - effect when shorted
JP3
1-8
Reserved.
9-10
BMC Boot Block Write Enable - Allows the BMC boot
block to be overwritten when updating the BMC
firmware.
11-12
BIOS Boot Block Write Enable - Allows the BIOS boot
block to be overwritten when updating the BIOS.
Main jumpers
Below table identifies the function of each pin pair on the main
jumper blocks (JP4, JP5, and JP6). The FRB3 Timer Disable jumper and
the BMC Force Update jumper are special purpose jumpers that you
should use only when instructed to do so. When you do need to
enable any of these features, use one of the spares from JP4 pins 1 and
2 or JP25 pins 7 and 8.
Jumper
block
Pin
Jumper name - effect when shorted
1-2
3-4
Spare
BIOS Recovery - System will attempt to recover the
BIOS at the next boot.
5-6
Reserved
Reserved
JP4
7-8
9-10
Password Clear - User and administrator passwords
are cleared at the next boot.
11-12
1-2
CMOS Clear - CMOS settings are cleared at the next
boot.
JP5
JP6
FRB3 Timer Disable - Disables fault resilient boot timer
3.
1-2
BMC Force Update - Lets a system with corrupted BMC
firmware boot for an update.
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1 System tour
18
Serial port B jumpers
The table identifies the function of each pin pair on the serial port B
jumper block (JP25). By default, the serial port B connector is an RJ-45,
which has only eight pins and doesn't provide separate DCD and DSR
signals. The serial port B jumpers let you configure the DSR and DCD
signals passed from the port connector to the inputs of the UART. The
default configuration has jumpers installed on pins 1 and 2 and on pins
3 and 4.
Caution! Never install jumpers on pins 3 and 4 and on pins 5 and
6 at the same time. This would cause both the DCD and DSR
signals from the connector to drive the DCD input on the UART,
resulting in signal contention.
Jumper
block
Pin
Jumper name - effect when shorted
JP25
1-2
DSR to DSR - DSR from connector is passed to DSR
input on UART (RJ-45 & DB9).
3-4
5-6
7-8
DSR to DCD - DSR from connector is passed to DCD
input on UART (RJ-45 only).
DCD to DCD - DCD from connector is passed to DCD
input on UART (DB9 only).
Spare.
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19
System cables
This section shows the correct routing of cables from the mainboard to
the front subchassis
Caution! To avoid possible damage to the cables or internal
components, the cables must be routed as shown in the following
illustrations.
Figure 9 shows the routing of cables from the mainboard to the front
subchassis components.
Figure 9 - Cables to the subchassis
Label
Description
Label
Description
A
B
Fan distribution board cable
Front panel board cable
D
E
IDE peripheral cable
Diskette drive cable
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1 System tour
20
Label
Description
Label
Description
Serial port B cables
C
SCSI hard drive cable
F
Figure 10 shows the routing of ribbon cables through the cable clamp.
Additional cables are routed behind these ribbon cables as shown in
Figure 11.
Figure 10 - Front cables in the cable clamp
Label
Description
Label
Description
A
B
Diskette drive cable
IDE peripheral cable
C
Front panel board cable
Cable clamp
D
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21
Finally, Figure 11 shows the routing of the cables at the back of the
cable clamp, behind the ribbon cables.
Figure 11 - Rear cables in the cable clamp
Label
Description
A
B
C
D
E
Front panel cable
Serial port B cable
Hot-swap back plane cable
Cable clamp
Fan distribution board cable
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1 System tour
22
System features
The Altos G900 is a powerful server system loaded with a host of new
and innovative features. The system offers a new standard for flexible
productivity ideal for general business applications, email, web service,
file clustering and print services.
Processors
The Altos G900 server accommodates one to four processors from the
®
™
Intel Xeon processor family.
Memory
The memory board contains twelve 168-pin DIMM slots each
supporting 72-bit ECC (64-bit main memory plus ECC) registered PC-266
Double Data Rate (DDR) DIMMs. Memory is partitioned in three banks.
You may install a minimum of 512 MB (128 MB x 4) or as much as
12 GB.
•
Minimum configuration: Four 128-MB DIMMs, for a total of
512 MB
•
Maximum configuration: Twelve 1-GB stacked DIMMs for a total
of 12 GB
The controller automatically detects, sizes, and initializes the memory
array, depending on the type, size, and speed of the installed DIMMs,
and reports memory size and allocation to the server via configuration
registers.
SCSI controller
®
The mainboard includes an embedded Adaptec 7899 SCSI controller,
which contains two independent SCSI channels. You can disable the
SCSI controller in BIOS setup. Both channels support 16-bit SE or LVD
SCSI operations at the following speeds:
•
•
•
Ultra160 (160 MB/sec)
Ultra2 (80 MB/sec)
Ultra Wide SE (40 MB/sec)
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23
The mainboard provides active terminators, termination voltage,
resettable fuses, and protection diodes for both SCSI channels. You can
disable the onboard terminators in BIOS setup.
Onboard video
The mainboard incorporates an ATI RAGE XL PCI graphics accelerator
with 4 MB of video SDRAM that supports all standard IBM VGA modes.
The embedded SVGA video subsystem supports:
•
Pixel resolutions up to 1600 x 1200 under 2D and 1024 x 768 under
3D
•
CRT and LCD monitors up to 100 Hz vertical refresh rate
The mainboard supports disabling of the onboard video through BIOS
setup or when a plug-in video card is installed in any of the PCI slots.
Network interface controllers
Note: To ensure EMC product regulation compliance, the system
must be used with shielded LAN cables.
The mainboard includes two network interface controllers (NICs):
®
•
Intel 82550 NIC that supports 10Base-T and 100Base-TX networks
The 82550 controller supports the following features:
•
•
32-bit PCI, CardBus master interface
Integrated IEEE 802.3 10Base-T and 100Base-TX compatible
PHY
•
•
IEEE 820.3u auto-negotiation support
Chained memory structure similar to the 82559, 82558, 82557
and 82596
•
•
•
Full duplex support at both 10 Mbps and 100 Mbps operation
Low power +3.3 V device
IP checksum off-loading
NIC 1 can be used as both a network interface and server
management interface.
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1 System tour
24
•
®
Intel 82544 NIC that supports 10Base-T, 100Base-TX networks,
and 1000BASE-T networks
The 82544 controller supports the following features:
•
•
•
Direct 32/64-bit, 33/66-MHz interface to the PCI bus
Integrated IEEE 802.3 1000BASE-T, 100BASE-TX, and 10BASE-T
Integrated third-generation MAC and proven IEEE 803.3ab
compatible PHY
•
•
Full duplex support for 10-Mbps, 100-Mbps, and 1000 Mpbs
operation
Descriptor ring management architecture optimized to deliver
both high performance and PCI/PCI-X bus efficiency
•
•
Low power +3.3 V device
IP and TCP/UDP checksum off-loading
Hot-swap hard drive bays
The server comes with one hot-swap hard drive cage installed. A
second bay is available as an accessory. The hard drive bays each
support up to five 3.5-inch by 1.0-inch Ultra160 SCSI hard drives. The
hard drive bays also support SCSI hard drive technologies, such as
Ultra2, that are slower than the Ultra160 SCSI technology.
®
Each hard drive is connected to an Adaptec Ultra160 SCSI hot-swap
backplane. The backplane provides 80-pin SCA-2 connectors for each
hard drive and accepts 15,000 RPM and slower SCSI hard drives that
consume up to 20 watts of power.
Opening the bezel door provides access to the hard drives. To allow
hot swapping, each hard drive mounts in a hard drive carrier. When a
hard drive is removed from the system, both the carrier and the hard
drive are removed.
Caution! Because all hard drives have different cooling, power,
and vibration characteristics, specific hard drive types has been
validated to be compatible with the Altos G900 system.
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25
Power supply
The power supply bay comes with two 600-W power supply modules
and can accommodate a third module for redundancy. The modules
connect through the power distribution board (PDB) and auto-sense
input voltage. The power redundant (2+1) configuration allows you to
hot-swap a failed power supply without interrupting normal system
operation.
Warning! The power supply in this product contains no
user-serviceable parts. There may be more than one power
supply in this product. Refer servicing only to qualified
personnel.
System fan
Caution! All access covers must be on the system for proper
cooling.
To ensure that all components remain within specification under all
system environmental conditions, do not exceed five minutes for hot
swapping of fans or power supplies.
The server comes with four fan modules. Air enters through the bezel,
passes through the fan bay and electronics bay, and exhausts through
the rear of the chassis. The power supply modules and hot-swap hard
drive bays also come with their own fans which draw air through those
components and through the peripheral bays.
Under normal system conditions, the fans run at a slower, quieter
speed. If a fan failure is sensed, a fan is not detected, or ambient
temperature exceeds a certain limit, the fan speed is set to high.
LEDs indicate if individual fans are inoperative or not present. Under
the same fan failure conditions, the general system fault LED on the
front panel is lit.
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1 System tour
26
ACPI
The server supports the Advanced Configuration and Power Interface
(ACPI) standard as defined by the ACPI 1.0b and PC97 specifications.
An ACPI-aware operating system can put the system into a state where
the hard drives spin down, the system fans stop, and all processing is
halted. However, the power supply will still be on and the processors
will still be dissipating some power, so the power supply fans will still
run.
The server supports sleep states s0, s1, s4, and s5:
•
•
s0: Normal running state.
s1: Processor sleep state - No context will be lost in this state and
the processor caches will maintain coherency.
•
•
s4: Hibernate or Save to Disk - The memory and machine state are
saved to disk. Pressing the power button or other wakeup event
will restore the system state from the disk and resume normal
operation. This assumes that no hardware changes have been
made to the system while it was off.
s5: Soft off - Only the RTC section of the CSB and the BMC are
running in this state. No context is saved by the operating system
or hardware.
Caution! The system is off only when the AC power cord is
disconnected.
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This chapter describes the system setup procedures
— both for hardware and software aspects.
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29
Getting started
Checking for damage to the packaging
Inspect the packaging container for evidence of mishandling during
transit. If the packaging container is damaged, photograph it for
reference. Save the packaging container and packing materials in the
event you need to package the server for reshipment.
Selecting a site
Before unpacking and installing the system, select a suitable site for
the system for maximum efficiency. Consider the following factors
when choosing a site for the system:
•
Near a properly grounded, three-pronged power outlet
Note:
In the United States and Canada: a NEMA 6-15R outlet for 100-
120 V and for 200-240 V.
In other geographic areas: a properly grounded outlet in
accordance with the local electrical authorities and electrical code
of the region.
•
•
•
Clean and dust-free
Stable surface free from vibration
Well-ventilated and away from sources of heat, with the
ventilation openings on the server kept free of obstructions
•
Secluded from strong electromagnetic fields and noise caused by
electrical devices such as elevators, copy machines, air
conditioners, large fans, large electric motors, radio and TV
transmitters, and high-frequency security devices.
•
•
Maximum ambient air temperature should not exceed 35°C
(95°F).
Access space provided so the server power cords can be unplugged
from the power supply or the wall outlet; this is the only way to
remove AC power from the server.
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2 System setup
30
•
Clearance provided for cooling and airflow.
Note: Surge suppressor recommended: In geographic regions
that are susceptible to electrical storms, it is strongly
recommended that you plug the server into a surge suppressor.
Checking the package contents
Remove the server from the packaging container and, using the list
below, check that all parts and accessories are included. Inspect the
server and accessories for damage. If any of the contents appear
damaged, file a damage claim with the carrier immediately.
The Altos G900 system comes with the following parts installed:
•
System components
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Altos G900 mainboard
Altos G900 processor board
Altos G900 memory board
Fan distribution board
Front panel board
Hot plug indicator board
Power distribution board
Two 600-W power supplies
Six fan modules
3.5-inch floppy drive
5.25-inch CD-ROM drive
1-inch hard disk drive bay
Bezel and feet for tower
Three sets (six rails) 5.25-inch peripheral rails and screws
Two North American power cords
System accessory box
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31
•
•
System keys (provided inside the system accessory box)
Additional parts or components depending on specific system
configuration.
•
System documentation
•
•
Acer Altos G900 User’s guide (with system binder)
Acer EasyBUILDTM v5.1 CD - contains product documentation,
device drivers, and software utilities, includes three discs:
•
Management CD
System CD
•
•
Resource CD
If any of the above items are damaged or missing, contact your dealer
immediately.
Save the boxes and packing materials for future use
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2 System setup
32
Setting up your system
Setup reminders
•
Do not attempt to modify or use the supplied AC power cord if it is
not the exact type required. A product with more than one power
supply will have a separate AC power cord for each supply.
•
The power button on the system does not turn off system AC
power. To remove AC power from the system, you must unplug
each AC power cord from the wall outlet or power supply. The
power cord(s) is considered the disconnect device to the main (AC)
power. The socket outlet that the system plugs into shall be
installed near the equipment and shall be easily accessible.
Pre-setup safety steps
Whenever you remove the chassis panels to access the inside of the
system, follow these steps:
1
2
3
4
Turn off all peripheral devices connected to the system.
Turn off the system by pressing the power button.
Unplug all AC power cords from the system or from wall outlets.
Label and disconnect all cables connected to I/O connectors or
ports on the back of the system.
5
Provide some electrostatic discharge (ESD) protection by wearing
an antistatic wrist strap attached to chassis ground of the system—
any unpainted metal surface—when handling components.
6
Do not operate the system with the chassis panels removed.
After you have completed the six steps above, you can remove the
chassis panels. To do this:
1
Unlock and remove the padlock from the back of the system if a
padlock has been installed.
2
3
Remove and save all screws from the panels.
Remove the panels.
For proper cooling and airflow, always reinstall the chassis panels
before turning on the system. Operating the system without the these
panels in place can damage system parts. To install the chassis panels:
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33
1
2
3
4
5
Check first to make sure you have not left loose tools or parts
inside the system.
Check that cables, add-in boards, and other components are
properly installed.
Attach the panels to the chassis with the screws removed earlier,
and tighten them firmly.
Insert and lock the padlock to the system to prevent unauthorized
access inside the system.
Connect all external cables and the AC power cord(s) to the
system.
Hardware setup
install the memory, processors, hard drives, and other options, follow
the steps shown below.
1
2
Removing the system access panels:
a
b
Removing the rear access panel - see page 44
Removing the access cover to the system boards - see page 51
Removing the memory and processor boards:
a
b
c
Removing the memory board - see page 52
Removing the air baffle - see page 54
Removing the processor board - see page 55
3
Installing memory and processors:
a
b
Installing the DIMMs on the memory board - see page 62
Installing the processors on the processor board - see page 66
4
5
If you are installing an ICMB board - follow the instructions that
came with the ICMB board kit.
Installing the processor and memory boards:
a
b
c
Installing the processor board - see page 56
Installing the air baffle - see page 54
Installing the memory board - see page 53
6
7
Installing PCI add-in cards - see page 69
Installing hard disk drives - see page 80
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2 System setup
34
8
Installing an additional power supply or additional peripherals -
see page 86, page 98, and any additional documentation that
came with the peripherals.
9
Reinstalling the system access panels:
a
b
Installing the access cover to the system boards - see page 52
Installing the rear access panel - see page 45
You have completed the hardware setup. The remainder of this
section discusses software setup and configuration. Refer to page 36.
Turning on the server and running the Power-On
Self Test (POST)
Each time you start the server, the Power-On Self Test (POST) runs
automatically. POST is stored in flash memory.
To start the server, do the following:
Note: To access certain features, such as BIOS setup, you must
press specific keys at specific times during POST. To familiarize
yourself with this procedure, read the following instructions
completely before actually performing them. For a summary of
hot keys active during POST, see page 35.
1
2
3
4
5
6
Make sure all external devices, such as a monitor, keyboard, and
mouse, are connected.
If a drive protection card or diskette is present in the diskette
drive, remove it.
Plug the video monitor power cord into the power source or wall
outlet. Turn on the video monitor.
Plug the AC power cords into the power connectors on the back of
the chassis and into the power source or wall outlet.
If the server does not turn on when you plug it into the AC outlet,
press the on/off power button on the front panel.
Verify that the main power LED on the front panel is lit.
After a few seconds, POST begins and a splash screen is displayed
(if the splash screen is disabled in BIOS setup, a diagnostics screen
is displayed). POST discovers, configures, and tests the processors,
memory, keyboard, and most installed peripheral devices. The
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35
length of time needed to complete POST depends on the amount
of memory installed and the number of option boards installed.
7
Shortly after the splash screen is displayed, POST displays the
message "Press <F2> to enter Setup…" at the bottom of the
screen. At this point, you can press any of the keys identified with
an asterisk (*) on the following table, or you can do nothing and
wait until the server boots from the CD-ROM.
®
If you enter BIOS setup, the service partition, or the Adaptec
SCSISelect utility, when you exit those features, the server might
reboot.
8
After POST completes, the system beeps once and then searches all
boot devices in the order defined by the boot priority settings in
the BIOS. The system finds, loads, and runs the limited operating
system on the System CD.
If there is no device with a bootable operating system, the boot
process continues, the system beeps once, and the following
message is displayed:
Operating system not found
If you have a device with a bootable operating system but see this
message anyway, reboot and use BIOS setup to make sure your
boot device settings are correct.
Hot keys for POST
The table below lists the hot keys you can use during POST to access
setup utilities and alter the normal POST execution.
Items marked with an asterisk (*): Press any of these keys when the
prompt "Press <F2> to enter Setup…" is displayed.
To do this:
Press these keys:
Abort memory test during POST.
Space
Press while BIOS is updating
memory size on screen.
Resume after a POST error is
displayed. (The system pauses after
displaying an error.)
F1
Enter BIOS setup during POST.
F2 *
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2 System setup
36
To do this:
Press these keys:
Boot to the service partition.
F4 *
Boot from a network using Preboot
Execution Environment (PXE).
F12 *
Remove the splash screen to view
the diagnostic messages during
POST and display a menu for
selecting the boot device.
ESC *
Using BIOS setup, you can enable
the Boot-Time Diagnostic Screen, in
which case POST does not display
the splash screen. If you use the
displayed menu to change the boot
device, the change affects the
current boot only.
Enter the Adaptec SCSISelect utility
Ctrl+A *
during POST.
Software setup
Installing the service partition (recommended)
When you are setting up your server system, you can install a service
partition on your hard drive. To create a service partition, follow the
related instructions that appears when installing the system OS using
the System CD. The service partition, in conjunction with Acer Server
Management Enterprise (ASMe), provides emergency remote
management and remote server setup. The service partition lets you
remotely access a local partition on the server and identify and
diagnose server health issues by using either a modem or network
connection. The service partition uses approximately 30 to 40 MB of
hard disk space.
Installing the operating system
The System CD contains a limited operating system with enough
functionality to boot the server and to copy and use the utilities and
other files from the CD. This limited operating system is not intended
to be used to run applications. To run your server and applications,
you must install the operating system of your choice on the server.
Follow the installation instructions that came with the operating
system.
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37
Network teaming features
NIC connector and status LEDs
The NICs drive LEDs on the network interface connectors that indicate
link connection and activity on the LAN and 10- or 100-Mbps
operation. The green LED indicates network connection when on and
TX/RX activity when blinking. The yellow LED indicates 100-Mbps
operation when lit.
Note: Using both onboard NICs in a team does not allow the use
of NIC 1 for server management access. To support both network
teaming features and server management features, a third NIC
must be added and teamed to NIC 2.
The network controller provides several options for increasing
throughput and fault tolerance when running Windows, NetWare, or
Linux:
•
Adapter Fault Tolerance (AFT)
Provides automatic redundancy for your adapter. If the primary
adapter fails, the secondary takes over. AFT works with any hub or
switch.
•
Adaptive Load Balancing (ALB)
Creates a team of two to eight adapters to increase transmission
throughput and includes AFT. Works with any 10Base-TX or
100Base-TX switch.
®
•
Fast EtherChannel (FEC) or Intel Link Aggregation
Creates a team of up to eight adapters to increase transmission
and reception throughput and includes AFT. Requires a FEC-
enabled switch.
To set up an option, read the instructions in the Windows or NetWare
readme files.
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2 System setup
38
Considerations
Windows NT versions prior to 4.0 do not support Adapter Teaming
options.
Adapter Teaming options require NT 4.0 with Service Pack 4.0 or later
(or Service Pack 3.0 and the Windows Hot Fix).
In Windows NT, teaming options cannot be implemented on adapters
that have been configured for VLANs. NetWare can support teaming
options and VLANs on the same adapters.
Adapter Fault Tolerance
Adapter Fault Tolerance (AFT) is a simple, effective, and fail-safe
approach to increase the reliability of server connections. AFT gives
you the ability to set up link recovery to the server adapter in case of a
cable, port, or network interface card failure. By assigning two server
adapters as a team, AFT enables you to maintain uninterrupted
network performance.
AFT is implemented with two server adapters: a primary adapter and a
backup, or secondary, adapter. During normal operation, the backup
will have transmit disabled. If the link to the primary adapter fails, the
link to the backup adapter automatically takes over.
Adaptive Load Balancing
Adaptive Load Balancing (ALB) is a simple and efficient way to increase
your server's transmit throughput. With ALB you group server
adapters in teams to provide an increased transmit rate (up to 8 Gbps)
using a maximum of eight adapters. The ALB software continuously
analyzes transmit loading on each adapter and balances the rate across
the adapters as needed. Adapter teams configured for ALB also
provide the benefits of AFT. Receive rates remain at 100 Mbps or
1 Gbps depending on the primary adapter's capability.
To use ALB, you must have two to eight server adapters installed in
your server and linked to the same network switch.
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This chapter describes detailed procedures for
system hardware setup.
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41
Installation precautions
Before you install any system component, we recommend that you
read the following sections. These sections contain important ESD
precautions along with preinstallation and post-installation
instructions.
ESD precautions
When installing or removing system components, perform such
procedures only at an electrostatic discharge (ESD) workstation,
because the server components can be extremely sensitive to ESD. If no
such station is available, you can reduce the risk of ESD damage by
doing the following:
•
•
•
•
Do not remove a component from its protective packaging until
you are ready to install it.
Touch the metal on the server chassis before touching the server
components.
Wear a wrist grounding strap and attach it to a metal part of the
server before handling components.
If a wrist strap is not available, maintain contact with the metal
chassis throughout any procedure requiring ESD protection to
dissipate the static charge while handling the components.
•
•
•
Avoid moving around unnecessarily.
Hold the server components (especially boards) only by the edges.
Place the server components on a grounded, static-free surface.
Use a conductive foam pad if available but not the component
wrapper.
•
Do not slide the components over any surface.
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3 Hardware configuration
42
Preinstallation instructions
Always observe the following before you install any component:
1
2
3
4
Turn off your system and all the peripherals connected to it.
Unplug all cables from the power outlets.
Open your system according to the instructions on page 44.
Follow the ESD precautions described in this chapter when
handling a server component.
5
Remove any expansion board(s) or peripheral(s) that block access
to the DIMM socket or other component connector.
Warning! Failure to properly turn off the server before you
start installing components may cause serious damage.
Do not attempt the procedures described in the following
sections unless you are a qualified service technician.
Post-installation instructions
Observe the following after installing a server component:
1
2
3
See to it that all components are installed according to the
described step-by-step instructions.
Check to make sure you have not left loose tools or parts inside the
system.
Reinstall any expansion board(s), peripheral(s), board cover(s) that
you have previously removed.
4
5
Reinstall the chassis panels
Insert and lock the padlock to the system to prevent unauthorized
access to the inside of the system.
6
7
Connect all external cables and the AC power cord(s) to the
system.
Turn on the system.
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43
Tools and supplies needed
You will need the following items in installing the system components:
•
•
•
•
•
•
Phillips screwdriver
Small flat-bladed screwdriver
Extraction tool for processor heat sink clips
Antistatic wrist strap and conductive foam pad (recommended)
Pen or pencil
Equipment log (for a sample sheet, refer to page 197)
As you integrate new components into the system, record the
model and serial number of the server system, all installed options,
and any other pertinent information specific to the server system.
You will need this information when running the SSU.
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3 Hardware configuration
44
System access panels
This section discusses the procedures in:
•
•
Removing and replacing the rear access panel
Removing and replacing the front access panel
Before removing the access panels
To avoid personal injury or property damage, the following safety instructions
apply whenever accessing inside the product:
1
2
Turn off all peripheral devices connected to this product.
Turn off the system by pressing the power button on the front of
the product.
3
4
5
Disconnect the AC power by unplugging all AC power cords from
the system or wall outlet.
Disconnect all cables and telecommunication lines that are
connected to the system.
Retain all screws or other fasteners when removing the access
panel(s). Upon completion of accessing inside the product,
refasten access panels with original screws or fasteners.
6
Do not access inside power supply. There are no serviceable parts
in the power supply. Return to manufacturer for servicing.
Rear access panel
The rear access panel provides access to the electronics bay, which
contains the PCI add-in cards and the server board set, and to the
power supply bay.
To remove the rear access panel
1
Release the captive screws located on the rear edge of the panel.
2
While lightly pressing the panel against the chassis, slide it toward
the rear of the chassis.
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45
3
Lift the panel away from the chassis.
Figure 12 - Removing the rear access panel
To install the rear access panel
Note: Before installing the rear access panel, check that you have
not left any tool or loose parts inside the system.
1
2
Position the panel on the chassis so that the panel tabs align with
the chassis slots.
While lightly pressing the panel against the chassis, slide it toward
the front of the chassis until the panel tabs fully engage the chassis
slots.
3
Attach the panel to the chassis with the captive fasteners located
on the rear edge of the panel.
Front access panel
The front access panel provides access to the hot-swap fans, to devices
in the peripherals bay, and to the hot-swap drive bay.
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3 Hardware configuration
46
To remove the front access panel
1
2
3
Remove the rear access panel (refer to page 44).
Release the two captive panel screws (Figure 13, A).
Lift the rear edge of the panel slightly and slide it toward the rear
of the chassis.
4
Lift the panel up and off of the chassis.
Figure 13 - Removing the front access panel
To install the front access panel
Note: Before installing the front access panel, check that you
have not left tools or loose parts inside the system.
1
2
Position the panel on the chassis so that the panel tabs align with
the chassis slots.
While lightly pressing the panel against the chassis, slide it toward
the front of the chassis until the panel tabs fully engage the chassis
slots.
3
4
Attach the panel to the chassis with the captive screws.
Reinstall the rear access panel (refer to page 45).
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47
Front subchassis and rear
electronics bay
The server chassis consists of three parts, which include the following:
•
•
•
Main chassis
Front subchassis (sometimes called the C-tilt)
Rear electronics bay
Both the front subchassis and the rear electronics bay swing open.
Additionally, you can completely remove them to gain access to the
server’s internal components. You can more easily open and remove
the front subchassis and electronics bay if the system is laying on its
side (rack-mount orientation).
electronics bay
The front subchassis must be opened slightly to allow the rear
electronics bay to open because the front subchassis overlaps the rear
electronics bay.
To open the front subchassis and rear electronics bay
1
Remove the front and rear access covers (refer to page 46 and
page 44).
2
To open the front subchassis, grasp the edge of the bezel and
swing the front subchassis out until the spring clip at the top of
the subchassis just springs open.
3
To open the rear electronics bay:
a
b
Disconnect all cables attached to the mainboard.
Grasp the inside edge of the electronics bay and swing the
electronics bay out from the main chassis.
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48
Figure 14 - Opening the front subchassis and rear electronics bay
Label
Description
A
B
C
Front subchassis latch
Mainboard cables
Rear electronics bay
Removing the front subchassis and rear
electronics bay
To remove the front subchassis
1
Disconnect all cables attached to the power distribution board and
to the mainboard.
2
With the front subchassis open, lift it straight up and clear of the
main chassis.
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To remove the electronics bay
With the electronics bay open, pull it up and toward the front of the
chassis, lifting it clear.
Installing the front subchassis and rear
electronics bay
To install the front subchassis
1
2
3
With the front subchassis tilted open about 30°, align the notch in
the subchassis with the hinge pins on the main chassis.
Lower the subchassis straight down until the hinge pins engage
the notches.
Connect all cables from the front subchassis to the power
distribution board and to the mainboard.
To install the electronics bay
1
With the electronics bay tilted open about 30°, align the pins on
the electronics bay with the notches in the main chassis .
2
Lower the electronics bay until the pins engage the notches and
slide it back and down.
Figure 15 - Installing the front subchassis and rear electronics bay
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Closing the front subchassis and rear
electronics bay
Caution! Before you close the front subchassis or electronics bay,
make sure no cables are pinched or otherwise obstructing the
front subchassis and rear electronics bay. Excessive cable stress or
chafing can cause cables to disconnect and connector pins to bend
or break the cable insulation.
To close the front subchassis and rear electronics bay
1
To close the rear electronics bay:
a
Grasp the inside edge of the electronics bay and swing the
electronics bay into the main chassis.
b
Connect all cables to the mainboard.
2
To close the front subchassis:
a
b
Grasp the edge of the front subchassis.
Depress and hold the spring clip (Figure 16, B) and swing the
front subchassis all the way into the main chassis.
Figure 16 - Closing the front subchassis and rear electronics bay
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Accessing the system boards
This section discusses the procedures in:
•
•
•
•
•
Removing and installing the access cover to the system boards
Removing and installing the memory board
Removing and installing the processor board air baffle
Removing and installing the processor board
Removing and installing the mainboard
Caution! A microprocessor and heat sink may be hot if the
system has been running. Also, there may be sharp pins and edges
on some board and chassis parts. Contact should be made with
care. Consider wearing protective gloves.
Access cover to the system boards
To remove the access cover to the system boards
1
Remove the rear access panel (refer to page 44).
2
Loosen the two captive screws located at the front of the access
cover to the system boards.
3
Lift the end of the cover where the screws are located and remove
the cover.
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52
Figure 17 - Removing the access cover to the system boards
To install the access cover to the system boards
1
2
3
Orient the access cover with the captive screws toward the front of
the server.
Insert the tabs on the rear of the cover into the slots at the rear of
the chassis.
Press down gently and tighten the captive screws at the front of
the cover.
Memory board
To remove the memory board
1
Grasp the bracket on the top edge of the memory board and pull
straight up until the board disengages from the connector on the
processor board.
2
Lift the memory board out of the chassis.
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Figure 18 - Removing the memory board
To install the memory board
1
Holding the bracket on the top edge of the memory board, insert
the board into the guides at both ends of the electronics bay.
2
Align the memory board with the connector on the processor
board and press down on the bracket until the board is fully
inserted into the connector.
Figure 19 - Installing the memory board
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54
Processor board air baffle
To remove the processor board air baffle
1
At the end of the air baffle closest to the rear of the chassis, press
the two tabs toward each other (Figure 20, A) and raise the end,
rotating the baffle about 30°.
2
Disengage the air baffle at the front of the electronics bay and
remove the baffle from the chassis.
Figure 20 - Removing the processor board air baffle
To install the processor board air baffle
1
Orient the baffle so that the two release tabs are toward the rear
of the chassis.
2
With the rear of the air baffle raised, insert the tab on the front of
the air baffle into the slot in the chassis.
Holding the baffle at an angle of about 30° will allow the tab to
engage correctly.
3
Rotate the rear end of the baffle down. Adjust the position of the
baffle until it moves into place and the two tabs are engaged. Do
not force it down.
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Figure 21 - Installing the processor board air baffle
Processor board
To remove the processor board
1
Rotate the handles on the processor board until they are fully
open.
2
Using the handles, tilt the processor board up and remove it from
the chassis.
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Figure 22 - Removing the processor board
To install the processor board
1
2
3
Insert the tabs on the processor board into the slots on the
mainboard bracket (Figure 23, A).
With the handles in the open position, lower the processor board
until it rests on the mainboard bracket.
Close and press down on the handles until the processor board is
fully engaged with the sockets on the mainboard.
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Figure 23 - Installing the processor board
Mainboard
To remove the mainboard
1
Remove all external cables from the mainboard I/O ports at the
back of the chassis.
2
Label and disconnect all internal cables connected to the PCI
add-in boards.
3
4
Remove all PCI add-in boards (refer to page 73 and 76).
Plastic curtains run the length of the electronics bay separating the
PCI add-in cards. Remove the curtains as follows:
a
Release one end of the curtain from the front retention
mechanism. Lift the free end high enough to clear the chassis.
b
From outside of the rear of the chassis, push down on the
other end of the curtain and pull the free end out of the
chassis.
5
Label and remove all internal cables attached to connectors on the
board.
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For a diagram showing labeled connectors, refer to “Mainboard
layout” on page 13.
6
7
Remove all cables from the cable retention clip on the front of the
electronics bay.
A plastic retention mechanism for the PCI add-in cards is fastened
to the front of the electronics bay by three clips (Figure 24, A).
Release each clip by pressing down on the tab and remove the
retention mechanism.
8
Remove the plastic protective overlay covering the PCI area of the
mainboard as follows:
a
b
c
Unscrew the captive screw holding the overlay in place
(Figure 24, D).
Near the middle of the mainboard, lift the edge of the overlay
until it is clear of the connectors on the board (Figure 24, B).
Slide the overlay toward the front of the electronics bay and
unhook it from the two tabs (Figure 24, C).
d
Remove the overlay.
Figure 24 - Removing the front retention mechanism
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Label
Description
Label
Description
A
Tabs (3) on retention
mechanism
C
Overlay tab (1 of 2)
B
Protective overlay
D
Overlay screw
9
Remove the six screws, the plastic overlay, and the two processor
board mounting brackets that attach the mainboard to the
electronics bay (Figure 25, A).
10 Lifting the board slightly, slide the mainboard toward the front of
the chassis until the I/O ports clear the chassis.
11 At one side of the chassis, the board is inserted into slots in a foam
panel (Figure 25, B). Lift up on the opposite end of the board and
pull the edge of the board out of the slots in the foam panel.
12 Lift the mainboard out of the electronics bay and place it
component-side up on a nonconductive, static-free surface (or in
an antistatic bag).
Figure 25 - Mainboard mounting
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To install the mainboard
1
With the rear of the electronics bay closest to you and the
mainboard oriented so that the I/O connectors line up with the
cutout in the back left of the chassis (Figure 25), lower the right
end of the mainboard into the electronics bay and slip the board
edge into the slots of the foam panel (Figure 25, B).
2
Lower the other end of the mainboard to the floor of the
electronics bay and slide it toward the back of the chassis until:
a
The I/O connectors fit all of the way into the I/O connector
openings.
b
The six mounting holes on the mainboard (Figure 25, B) are
aligned with their corresponding threaded standoffs in the
floor of the electronics bay.
3
Install the processor board mounting brackets and processor-side
plastic overlay as follows:
a
Align the processor board mounting bracket for the center of
the mainboard with the three mounting holes. Insert a screw
through each of the holes and partially thread the screws into
the standoffs.
b
Align the other mounting bracket along the edge of the
board. Align the plastic overlay with the bracket and the two
plastic studs. Insert a screw through each of the holes in the
overlay and mounting bracket and partially thread the screws
into the standoffs.
c
Adjust the board position as needed and tighten the six
screws.
4
Install the plastic protective overlay covering the PCI area of the
board as follows:
a
At the side of the electronics bay where the edge of the
mainboard is inserted into the foam, place the two slots in the
overlay over the hooked tabs (Figure 24, C on page 58).
b
c
Slide the overlay toward the rear of the chassis to hook the
tabs in the slots.
Carefully fit the overlay around the mainboard connectors
and down against the board.
d
Tighten the captive screw that holds the overlay in place.
5
Install the front retention mechanism for the PCI add-in cards on
the front wall of the electronics bay (Figure 24 on page 58).
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6
7
Connect all internal cables to the mainboard.
To make sure you route the cables correctly, refer to “Front panel
board” on page 91. If the cables are not routed correctly, you
won't be able to close the front subchassis.
Install the PCI add-in board curtains as follows:
a
At the back of the electronics bay, slide the end of a curtain
with the locking tab into the topmost square hole adjacent to
any add-in board expansion slot.
b
At the front of the electronics bay, slide the tab at the other
end of the curtain into the clip on the corresponding
retention mechanism.
8
9
Install all PCI add-in boards and attach any internal cables to the
boards.
Attach the external cables to the mainboard I/O ports.
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Memory
This section includes instructions for removing and installing DIMMs on
the memory board.
DIMM sequence
Load the DIMMs in the following order:
•
•
•
Bank 1: DIMMs #1, 2, 3, and 4
Bank 2: DIMMs #5, 6, 7, and 8
Bank 3: DIMMs #9, 10, 11, and 12
Always fill banks completely. Partially filled banks are ignored by the
system.
Figure 26 - Correct order in loading DIMMs
To install DIMMs
Caution! Use extreme care when installing a DIMM. Applying
too much pressure can damage the socket. Keyed DIMMs insert
only one way.
1
2
3
Remove the memory board (refer to page 52), and place the board
component-side up on a nonconductive, static-free surface.
Holding the DIMM only by its edges, remove it from its antistatic
package.
Open the plastic ejector levers (Figure 27, A) at each end of the
DIMM socket on the memory board .
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4
5
Orient the DIMM so that the notch in the bottom edge of the
DIMM aligns with the keyed socket on the memory board.
Insert the bottom edge of the DIMM into the socket and press
down firmly on the DIMM until it seats correctly. The plastic
ejector levers should snap into place when the DIMM is seated.
Figure 27 - Installing a DIMM
6
7
Make sure that the plastic ejector levers on the socket ends are
fully closed.
Reinstall the memory board (refer to page 53).
To remove DIMMs
1
Remove the memory board (refer to page 52). Place the board
component-side up on a nonconductive, static-free surface.
2
Locate the DIMM you want to remove and gently push down on
the plastic ejector levers (Figure 28, A) to eject the DIMM from its
socket.
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64
3
Hold the DIMM only by its edges, being careful not to touch its
components or gold edge connectors. Carefully lift it away from
the socket and store it in an antistatic package.
Figure 28 - Removing a DIMM
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Processors
This section includes instructions for installing and removing processors
and heat sinks.
Processor sequence
You must install a processor in processor socket 1. When installing
multiple processors, populate the processor sockets in the order shown
in the figure below.
Figure 29 - Correct order in loading processors
Important: If you are not using processor sockets 3 and 4, leave
the foam block in place. The block is required for proper airflow
for cooling the processors.
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To install processors
1
Raise the locking bar on the socket.
Figure 30 - Raising the locking bar
2
3
Orient the processor so that the triangle on the corner of the
processor aligns with the triangle on the corner of the socket.
Aligning the pins of the processor with the socket, insert the
processor into the socket. The processor should drop into the
socket without requiring any force.
4
Lower the locking bar completely.
Figure 31 - Installing a processor
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5
6
7
Following the instructions packaged with the applicator, apply
thermal grease to the processor.
Insert the heat sink (Figure 32, A) into the air baffle and place it on
top of the processor.
Install both heat sink retention clips (Figure 32, D) as follows:
a
Place the heat sink clip on the center tab of the retention
module and slide the clip to the right to engage the center
tab.
b
c
Snap one end of the clip down over the corresponding tab on
the retention module (Figure 32, C).
Snap the remaining end of the clip down over the
corresponding tab.
Figure 32 - Installing the heatsink
To remove processors
Caution! A microprocessor and heat sink may be hot if the
system has been running. Also, there may be sharp pins and edges
on some board and chassis parts. Contact should be made with
care. Consider wearing protective gloves.
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1
Remove both heat sink clips as follows:
a
Insert the heat sink clip extraction tool (refer to page 43) into
the slot at one end of the clip.
b
Press down on the tool until the clip clears the bottom edge of
the tab on the retention module and rotate the tool until the
end of the clip is free of the tab.
c
Using the clip extraction tool, release the other end of the clip.
d
Slide the clip to the left to disengage it from the center tab on
the retention module and remove the clip.
Figure 33 - Removing the heatsink clips
2
3
4
Lift the heat sink straight out of the retention module.
Raise the locking bar on the socket.
Remove the processor from the socket.
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PCI add-in boards
PCI add-in board locations
The Altos G900 server supports four hot-plug PCI add-in boards and
four non-hot-plug PCI add-in boards.
Figure 34 - PCI add-in board locations
Label
Description
A
B
C
Four hot-plug 64-Bit, 66-MHz PCI-X add-in board slots
Two non-hot-plug 64-Bit, 100-MHz PCI-X add-in board slots
Two non-hot-plug 32-Bit, 33-MHz PCI add-in board slots
Caution! Be sure any empty expansion slots have a slot cover
installed. An open expansion slot reduces the cooling and EMI
integrity of the server and can affect performance and cause
damage due to overheating.
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Operating system support for hot-plug
add-in boards
Some operating systems support hot-plugging PCI add-in boards and
some do not. Operating system support is provided by a driver that
you must install when setting up your server. Hot-plug drivers are
available on the Drivers directory of the System CD. The driver files on
the CD include information on installing and using the hot-plug
software.
Without a driver, the operating system does not support hot-plug
installation and removal of PCI add-in boards. In that case, you must
treat all eight PCI slots as non-hot-plug slots and follow the instructions
on page 74 for installing and removing all PCI add-in boards.
Checking the status indicators for a hot-plug
add-in board
A bank of LED indicators on the back panel of the electronics bay
indicates the status of the hot-plug PCI add-in boards.
The table below lists the LED states and the hot-plug PCI status
indicated by each state.
Power LED state
Green
Status
Power to slot
Fault on slot
No power to slot
Amber
Not lit
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Figure 35 - Hot-plug PCI add-in board status indicators
Installing and removing a hot-plug PCI
add-in board
To install a hot-plug PCI add-in board
1
Remove the rear access panel (refer to page 44).
2
If the LED for the slot indicates that power to the slot is on, turn it
off by using the PCI hot-plug application software on your system.
The LED adjacent to the slot should now be off.
For more information, refer to “Operating system support for hot-
plug add-in boards” on page 70.
3
4
Open the latches on the front and rear retention mechanisms
(Figure 36, A and B).
If necessary, remove and save the expansion slot cover.
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5
Prepare the new PCI board for installation:
a
Remove the add-in board from its protective wrapper. Be
careful not to touch the components or gold edge connectors.
Place the add-in board with the component side up on an
antistatic surface.
b
c
Record the serial number of the add-in board in your
equipment log.
For a sample equipment log sheet, refer to page 197.
Set jumpers or switches according to the manufacturer's
instructions.
6
7
On the edge opposite the connectors, grasp the board by both
corners. Orient the board to the vacant hot-plug slot so that the
metal retention bracket is toward the rear of the chassis.
Insert the board into the front and rear retention mechanisms.
Carefully push down on the board until it engages and fully seats
in the slot connector.
Figure 36 - Installing a hot-plug PCI add-in board
8
9
Close the front and rear latches.
Reinstall the rear access panel (refer to page 45).
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73
application software on your system.
To remove a hot-plug PCI add-in board
1
Remove the rear access panel (refer to page 44).
2
If the LED for the slot indicates that power to the slot is on, turn it
off by using the PCI hot-plug application software on your system.
The LED adjacent to the slot should now be off.
For more information, refer to “Operating system support for hot-
plug add-in boards” on page 70.
3
4
Disconnect any cables attached to the board you are removing.
Release the latches on the front and rear retention mechanisms
(Figure 37, A and B).
5
Grasp the board at both corners, pull it out of the slot connector,
and carefully slide it out of the retention mechanisms. Store the
board in an antistatic protective wrapper.
Figure 37 - Removing a hot-plug PCI add-in board
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6
If you are not reinstalling a board in the same slot, install an
expansion slot cover and reinstall the rear access panel (refer to
page 45).
If you are installing a new board, follow the instructions on
page 71.
Installing and removing a PCI add-in board in
a non-hot-plug slot
Caution! The PCI add-in board slots located under the system
board access panel are not hot-plug slots.
Figure 38 - Installing and removing a non-hot-plug PCI add-in board
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To install a PCI add-in board in a non-hot-plug slot
1
Disconnect the AC power cords from the power source or wall
outlets.
2
3
Turn off all peripheral devices connected to the server system.
Remove the rear access panel (refer to page 44) and the system
board access panel (refer to page 51).
4
5
If necessary, remove and save the expansion slot cover.
Prepare the new PCI board for installation:
a
Remove the add-in board from its protective wrapper. Be
careful to not touch the components or gold edge connectors.
Place the board with the component side up on an antistatic
surface.
b
c
Record the serial number of the new add-in board in your
equipment log.
For a sample equipment log sheet, refer to page 197.
Set jumpers or switches according to the manufacturer
instructions.
6
7
Open the latches on the front and rear retention mechanisms
(Figure 38, A and B).
On the edge opposite the connectors, grasp the board by both
corners. Orient the board to the vacant slot so that the metal
retention bracket is toward the rear of the chassis.
8
9
Insert the board into the front and rear retention mechanisms.
Carefully push down on the board until it engages and fully seats
in the slot connector.
Close the front and rear latches.
10 Reinstall the system board access panel and the rear access panel.
For instructions, refer to page 52 and page 45 respectively.
11 Turn on any peripheral devices connected to the system.
12 Connect the power cord and turn on power to the server.
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76
To remove a PCI add-in board from a non-hot-plug slot
1
outlets.
2
3
Turn off all peripheral devices connected to the server system.
Remove the rear access panel (refer to page 44) and the system
board access panel (refer to page 51).
4
5
Grasp the board by the top edge or corners, carefully pull it out of
the connector, and slide it free of the retention bracket.
6
If you are installing a new board, follow the instructions on
page 75.
If you are not installing another PCI add-in board, continue with
the next step below.
7
8
Install a slot cover over the vacant slot in the back panel.
Install the system board access panel and the rear access panel.
For instructions, refer to page 52 and page 45 respectively.
Turn on any peripheral devices connected to the system.
9
10 Connect the power cord and turn on power to the server.
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Hot-swap SCSI drives
Hot-swap drives are installed in carriers that fit into the hot-swap drive
bay. This section describes the LED status indicators for the drive bays
and gives instructions for using the drive carriers to install and remove
drives.
Checking a hot-swap SCSI drive status indicator
Each hot-swap SCSI drive slot has a LED that indicates drive status. To
view the LEDs, open the front access door of the bezel.
Figure 39 - Hot-swap SCSI drive bay and status indicators
Label
Description
Label
Description
A
Front access door
B
LED status indicators
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The table below lists the LED states and the drive status indicated by
each state.
LED state
Solid green
Flashing green
Solid yellow
Flashing yellow
Off
Status
The hard drive is present and powered on.
The hard drive is active.
There is an asserted fault status on the hard drive.
A rebuild of the hard drive is in progress.
The hard drive is not powered on.
Installing and removing a hot-swap drive
in a carrier
To install a hot-swap drive in a carrier
Before you can install a drive in the hot-swap drive bay, you must
install the drive into a drive carrier. To install a hot-swap drive in a
carrier:
1
If the plastic air baffle is installed in the carrier, remove the four
screws that attach the air baffle to the carrier.
Save the air baffle in case you later remove a drive.
Figure 40 - Removing a plastic air baffle from a carrier
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Label
Description
Air Baffle
Screw
Label
Description
Plastic rail
Plastic rail
A
B
C
D
2
3
Remove the hard drive from its wrapper and place it on an
antistatic surface.
Record the new drive model and serial number in your equipment
log.
For a sample equipment log sheet, refer to page 197.
4
5
Place the drive in the carrier with the component side down.
Using the four screws removed earlier, attach the drive to the
carrier.
Figure 41 - Installing a SCSI hard disk drive in a carrier
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Label
Description
SCA connector
Drive
A
B
C
D
E
Carrier
Plastic rail
Screw
To remove a hot-swap drive from a carrier
1
2
3
4
Remove the carrier and drive from the drive bay.
Remove the four screws that secure the drive to the carrier.
Place the drive on an antistatic surface.
If you are going to reinstall the carrier without a drive, you must
first reinstall the air baffle in the carrier.
Removing and installing hot-swap disk drives
Important: Do not leave any drive slots without a drive or air
baffle installed in the carrier. An empty carrier installed in a drive
slot reduces cooling efficiency and can affect performance or
cause damage due to overheating.
To install a hot-swap disk drive
1
Depress the green clip at the end of the plastic carrier handle.
2
Pull the handle out to disengage the carrier handle latch from the
locking slot at the top of the drive bay.
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3
Carefully pull on the carrier handle and slide the carrier out of the
bay.
Figure 42 - Removing a drive carrier
Label
Description
Handle
A
B
C
Latch
Locking slot
4
5
Install a new drive into the carrier (refer to page 78).
Hold the carrier handle in the fully open position and slide the
carrier into the desired bay.
6
Push the carrier into the drive bay until the carrier handle latch
engages the locking slot in the edge of the drive bay.
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7
Push the handle closed until it clicks into position.
Figure 43 - Installing a drive carrier
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DC power supplies
The power supply bay accommodates up to three power supply
modules. The bay contains a power distribution board (PDB) that
manages the delivery of power from the power supply modules.
Checking the power supply LED status indicators
The figure below shows the three power supply LED status indicators.
Figure 44 - Power supply LED status indicators
Label
Description
Power LED
A
B
C
Fail LED
Predictive Fail LED
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84
Refer to the table below for a list of LED states and the power supply
status indicated by each state.
Predictive
fail
(Amber)
Power
(Green)
Fail
(Amber)
Status
Off
Off
Off
Off
Off
On
No power to all power supplies.
Power supply failure or no
power to this power supply.
Blinking
On
Off
Off
Off
Off
Off
AC power present, standby
outputs on.
Power supply on, DC outputs
normal.
On
On
Off
Current limit.
On or
Blinking
Imminent failure predicted; fan
performance problem.
Note: If all power supply modules are functioning and all power
cables from the power distribution board are properly connected
to the mainboard and other components, but the server won't
power on, replace the power distribution board (refer to
page 105).
Removing and installing a power supply module
To remove a power supply module
1
Disconnect the AC power cord for the supply from the wall outlet
or power source.
2
3
Remove the four screws that secure the power supply.
Pull the latch handle to release the power supply module and
carefully pull the module out of the power supply bay.
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Caution! To avoid damaging the module, do not tilt or twist the
power supply module as you pull it from the power supply bay.
The module disengaging from its connector causes the initial
resistance you will feel. Use even, steady force to remove the
module.
Figure 45 - Removing a power supply module
Label
Description
Label
Description
A
Screws
B
Latch handle
4
5
Unplug the power cord from the power supply.
If you are not going to install a replacement module, you must
install a filler panel in the vacant slot.
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To install a power supply module
1
If present, remove the filler panel from the vacant slot.
2
Holding the power supply latch handle in the open position, slide
the power supply module into the vacant slot until you feel
resistance.
Caution! The module engaging its connector causes the
resistance. To avoid damaging the module, do not tilt or twist the
power supply module as you push it into the connector.
3
Guide the power cord through the strain relief notch in the latch
handle and plug the cord into the AC power connector on the
back of the power supply module.
4
5
6
Press the latch handle down to engage the latches and secure the
power supply to the chassis.
Insert and tighten the four screws that secure the power supply
module to the chassis.
Connect the AC power cord to the wall outlet or other AC power
source.
The green LED on the power supply module should be illuminated.
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Cooling system fans
The Altos G900 server accommodates six hot-swap fan modules.
Caution! Don't remove a fan module while the server is powered
on unless you have a replacement unit available. Once you
remove a fan module from the system, replace it within five
minutes. Vacant spaces alter airflow patterns in the server system
and can cause overheating and damage to system components.
Checking a fan status indicator
Fault LED indicators for each fan module are located on the fan board.
The indicators are visible through a cutout in the housing of each
module.
Figure 46 - Fan status indicators
Label
Description
Label
Description
A
Fan board
B
Fan status LED indicators
The red LEDs light to indicate a fan failure; during normal operation,
the LEDs remain unlit. A fan failure is also indicated by the general
system fault LED located on the front panel.
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Removing and installing a fan module
Figure 47 - Removing and installing a fan module
To remove a fan module
1
Remove the front access panel (refer to page 46).
2
Grasp the fan module and pull it straight out of the foam baffle.
To install a fan module
Note: If you are replacing a failed fan module, wait for the fan
status LED to turn off. Generally, this will take less than ten
seconds.
1
2
Remove the front access panel (refer to page 46).
Place the fan module into the empty slot of the fan assembly so
that the fan connector mates with the connector on the fan board.
3
4
Press down firmly to seat the fan module fully into the connector.
Check the fan status LED for the replacement fan.
If the installation was successful, the indicator will not be lit.
Reinstall the front access panel (refer to page 46).
5
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Backup battery
The lithium battery on the mainboard powers the real-time clock (RTC)
in the absence of power. When the battery starts to weaken, it loses
voltage, and the server settings stored in CMOS RAM in the RTC (for
example, the date and time) might be incorrect.
For a list of approved replacement batteries, contact your customer
service representative or dealer.
Warning! Danger of explosion if battery is incorrectly
replaced. Replace with only the same or equivalent type
recommended by the manufacturer. Dispose of used
batteries according to the manufacturer's instructions.
Replacing the battery
1
Before proceeding, record your custom BIOS settings.
2
Disconnect the AC power cords from the power source or wall
outlets.
3
4
Turn off all peripheral devices connected to the server system.
Remove the following:
a
b
c
Rear access panel - refer to page 44
System board access panel - refer to page 51
Memory board - refer to page 52
Air baffle - refer to page 54
d
e
Processor board - refer to page 55
5
Slide the battery in the direction shown in Figure 44, allowing the
battery to pop up.
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Figure 48 - Removing the battery
Remove the battery from its socket.
6
7
8
9
Dispose of the battery according to local ordinance.
Remove the new lithium battery from its package.
Being careful to observe the correct polarity, lay the battery in the
socket, inserting one edge of the battery under the large corner
tabs.
10 Push the battery down until it locks into the socket.
11 Reinstall the processor board, air baffle, memory board, system
board access panel, and the rear access panel.
12 Run BIOS setup to restore the configuration settings to the RTC.
13 Restore your custom BIOS settings.
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Front panel board
For a description of the features on the front panel board, see “Front
control panel” on page 8.
Installing the front panel board
1
Turn off power to the server and unplug the AC power cords from
the power source.
2
3
Remove the front access panel (refer to page 46).
Remove the fan modules and the foam fan baffle (refer to
page 88).
4
Disconnect the cables from the front panel board: the front panel
board ribbon cable, the intrusion switch cables, the USB cable, and
the serial port cable (refer to page 91).
One end of the front panel board is inserted into a slot in the front
subchassis and the other end is secured with a screw and a
snap-top standoff.
5
6
7
Remove the screw that secures the front panel board to the front
of the chassis.
Grasp the end of the board closest to the side of the chassis and
pull to disengage the board from the standoff.
Gently slide the board out of the slot in the front subchassis.
Figure 49 - Replacing the front panel board
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Label
Description
Label
Description
Screw
A
B
C
Front panel board cable
USB and serial port cables
Chassis intrusion cables
D
E
F
Snap-top standoff
Slot in chassis
8
9
Slide the notched end of the new front panel board into the slot in
the front subchassis.
Position the board so the snap-top standoff on the front of the
chassis is aligned with the hole in the front panel board and press
the board over the standoff.
10 Insert and tighten the mounting screw to secure the board to the
front subchassis.
11 Reconnect the cables to the front panel board: the front panel
board ribbon cable, the intrusion switch cables, the USB cable, and
the serial port cable.
12 Install the foam fan baffle and the fan modules.
13 Install the front access panel.
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Diskette drive
Replacing the diskette drive
1
Turn off power to the server and unplug the AC power cords from
the power source.
2
3
Remove the front access panel (refer to page 46).
Remove the fan modules and the foam fan baffle (refer to
page 88).
4
5
6
7
8
Disconnect the power and signal cables from the back of the
diskette drive.
Remove the screw that secures the diskette drive bracket to the
chassis.
Remove the bracket and drive assembly from the inside of the
front subchassis.
Position the drive and bracket so that the bottom of the bracket is
facing up.
Holding the front of the drive with one hand, tilt the front of the
bracket up to disengage the locating pins on each side of the
bracket from the drive.
9
Slide the bracket back and remove it from the drive.
Figure 50 - Removing the diskette drive
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Label
Description
Power cable
Data cable
Screw
A
B
C
Note: If you are not installing a replacement device, install a
metal EMI shield on the bay to maintain proper cooling and EMI
shielding.
10 Remove the new diskette drive from its protective wrapper and
place it on an antistatic surface.
11 Record the drive model and serial numbers in your equipment log.
For a sample equipment log sheet, refer to page 197.
12 Set any jumpers or switches according to the drive manufacturer
instructions.
13 Position the new drive with the component side up and slide the
back of the drive under the ears at the back of the bracket.
14
Figure 51 - Inserting a diskette drive into the bracket
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15 Slide the bracket toward the front of the drive and engage the
locating pins on each side of the bracket in the mating holes in the
drive frame.
16 Position the bracket and drive so that the front of the drive fits
correctly in the opening in the front subchassis and the mounting
screw hole in the back of the bracket is aligned with the mating
hole in the front subchassis.
17 Tighten the mounting screw to secure the drive and bracket to the
front subchassis.
18 Connect the signal and power cables to the drive. The connectors
are keyed to fit only one way.
19 Install the fan baffle and fan modules.
20 Install the front access panel.
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5.25-inch peripheral drives
This section provides information and instructions for installing and
removing devices from the 5.25-inch peripheral bay.
Preliminary considerations
Caution! You should not install hard drives in the 5.25-inch
peripheral drive bays for two reasons:
- The drives cannot be properly cooled in this location.
- The total EMI from the server might exceed allowable limits,
because the hard drive generates additional EMI.
Drive cables
This section summarizes the drive cable requirements and constraints.
The number of peripheral drives you can install depends on:
•
•
•
•
The number supported by the bus
The number of drive bays available
The height of drives in the bays (1-inch or 1.6-inch high)
The combination of SCSI and IDE devices
IDE requirements
The server includes an IDE controller and a cable that supports two
devices. One of the two connectors on the cable is already used for the
CD-ROM drive. The CD-ROM device is configured for Cable Select (CS)
and is at the end of the cable; this defines the CD-ROM as the IDE
master. If you install a second IDE device, and it is jumpered for Cable
Select, connect the device on the middle IDE connector to configure
the device as IDE slave, or at the end of the cable to configure the
device for IDE master.
SCSI requirements
The server includes a two-channel SCSI controller. One channel is used
for the hot-swap drive bay. If you don't use the second channel for
adding a second hot-swap drive bay, you may use that channel for SCSI
devices in the peripheral bay. SCSI cabling and connections must meet
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97
the SCSI bus specification. Otherwise, the bus might be unreliable and
data might become corrupted or devices might not work properly.
EMC compliance of 5.25-inch removable media device bays
Integration of the 5.25-inch peripheral drive bay can affect EMC
compliance and is a regulated activity. Except as noted here, any
changes to the bay configuration could result in non-compliance with
EMC regulations in your area.
Removing and installing a 5.25-inch
peripheral drive
Figure 52 - Removing and installing a 5.25-inch peripheral drive
Label
Description
Data cable
Power cable
Slide rails
A
B
C
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To remove a a 5.25-inch peripheral drive
1
Turn off power to the server and unplug the AC power cords from
the power source.
2
3
Remove the front access panel (refer to page 46).
Remove the fan modules and the foam fan baffle (refer to
page 88).
4
5
Disconnect the power and data cables from the back of the drive.
Facing the front of the drive, press in on the two black plastic tabs
(one on each side of the drive) to release the drive from the drive
bay.
6
7
8
9
Carefully slide the drive out of the bay and place it on an antistatic
surface.
Remove the four screws that secure the two slide rails to the drive.
Save the screws and slide rails.
If you are installing a replacement device, skip to step 6 of the next
section to install that device.
Install the foam fan baffle, the fan modules, and the front access
panel.
Note: If you are not installing a replacement device, install a
metal EMI shield on the bay to maintain proper cooling and EMI
shielding.
To install a 5.25-inch peripheral drive
Caution! To avoid damage to a 5.25-inch peripheral drive, ensure
that the EMI gasket provided in the front of the lower bay does
not bridge or short any open circuits on the peripheral drive. If
the drive has open circuits, install it in one of the two upper
peripheral drive bays.
1
Turn off power to the server and unplug the AC power cords from
the power source.
2
3
Remove the front access panel (refer to page 46).
Remove the fan modules and the foam fan baffle (refer to
page 88).
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4
5
in the large hole in one end of the shield and pull the shield from
the chassis. Save the shield.
If the drive bay has an existing drive installed, remove the drive
(see page 98) and remove the slide rails attached to the sides of
the drive. Save the rails and screws.
6
7
Remove the new drive from its protective wrapper and place it on
an antistatic surface.
Record the new drive model and serial numbers in your equipment
log.
For a sample equipment log sheet, refer to page 197.
8
9
Set any jumpers or switches on the new drive according to the
drive manufacturer instructions.
Attach a slide rail to each side of the drive using two mounting
screws.
10 Position the drive so the plastic slide rails engage the guide rails in
the peripheral bay. Push the drive into the bay until the slide rails
lock in place.
11 Connect the signal and power cables to the drive. You can insert
the keyed connectors only one way.
12 Install the foam fan baffle, fan modules, and the front access
panel.
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Hot-swap drive bays
The hot swap drive bay assemblies come with a backplane board and a
fan. Each drive slot contains a drive carrier with a plastic air baffle.
Removing and installing a hot-swap drive bay
To remove a hot-swap drive bay
1
Turn off power to the server and unplug the AC power cords from
the power source.
2
3
Open and remove the front subchassis (refer to page 47 and 48).
Remove the fan modules and the foam fan baffle (refer to
page 88).
4
Remove the four screws (two on each side) that secure the drive
bay assembly to the front subchassis.
Figure 53 - Removing a hot-swap drive bay
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Label
Description
Label
Description
Power cables
Fan cable
A
B
C
Screws
C
D
F
I2C cable
Chassis intrusion cables
Slot in chassis
Note: Although not necessary, for easier handling, you might
want to remove any drives installed in the drive bay assembly
before proceeding.
5
that secure one side of the other drive bay to the front subchassis.
expand slightly, making it easier to remove the drive bay assembly.
6
7
Grasp the fan housing on the back of the drive bay assembly and
pull the drive bay assembly out the back of the front subchassis.
If you are installing a replacement drive bay, skip to step 5 of the
next section to install that device.
8
9
Install the foam fan baffle and fan modules (refer to page 88).
Install and close the front subchassis (refer to page 49 and
page 50).
10 Install the front access panel (refer to page 46).
Note: If you are not installing a replacement drive bay, install a
metal EMI shield on the opening in the front of the chassis for
proper cooling and EMI shielding.
To install a hot-swap drive bay
1
Turn off power to the server and unplug the AC power cords from
the power source.
2
3
Open and remove the front subchassis (refer to page 47 and 48).
Remove the fan modules and the foam fan baffle (refer to
page 88).
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3 Hardware configuration
102
4
If another hot-swap drive bay is already installed, loosen two of
the screws that secure one side of the other drive bay to the front
subchassis. Loosening the other drive bay allows the drive bay
enclosure to expand slightly, making it easier to remove the drive
bay assembly.
5
6
From the back of the front subchassis, grasp the rear fan housing
drive bay enclosure.
Tighten the four screws (two on each side) that secure the drive
bay assembly to the front subchassis and tighten the screws on the
other drive bay assembly loosened in step 4.
7
8
9
Connect the cables to the drive bay assembly backplane.
Install the foam fan baffle and fan modules (refer to page 88).
Install and close the front subchassis (refer to page 49 and
page 50).
10 Install the front access panel (refer to page 46).
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Power distribution board
Replacing the power distribution board
1
2
3
Remove the front and rear access covers (refer to page 46 and
page 44).
Open the front subchassis and remove the electronics bay (refer to
page 47 and page 49).
Partially remove the power supplies (refer to page 84) to
disengage the power supply connectors from the power
distribution board.
4
5
Disconnect the cables from the power distribution board.
Remove the four screws that secure the power distribution board
to the main chassis.
6
Grasp the edge of the power distribution board and plastic overlay
along the edge where the screw holes are located. Lift the edge,
tilting the board about 30°. Pull up on the board to free the holes
on the opposite edge from the tabs on the chassis and slide the
board free
.
Figure 54 - Removing a power distribution board
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104
Label
Description
Label
Description
A
Power supply module
B
Screws
7
8
Remove the two plastic rivets and the plastic overlay from the
power distribution board.
9
Attach the plastic overlay to the new power distribution board
using the two plastic rivets.
10 Grasp the new power distribution board and overlay with the
power supply connectors facing the power supply bays.
11 Tilt the edge of the power distribution board in your hand about
30° and gently slide the other edge of the board into the four slots
in the power supply bays.
12 When the board is inserted all the way into the slots, tilt the board
down so the four mounting holes on the edge of the board are
13 Tighten the four screws to secure the power distribution board to
the main chassis.
14 Install the power supplies.
15 Install the electronics bay (refer to page 49).
16 Connect the cables to the power distribution board and
mainboard.
17 Close the front subchassis and electronics bay.
18 Install the front and rear access covers (refer to page 46 and
page 45).
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105
Fan distribution board
The fan distribution board is located in the foam fan baffle and
provides power and signal circuitry for the hot-swappable fans.
Replacing the fan distribution board
1
2
3
Remove the front access panel (page 46).
Remove all fan modules from the foam fan baffle (page 88).
Remove the mainboard ribbon cable and the power cable from
the fan distribution board.
4
Gently press outward on two corners of the foam (Figure 55, A) to
spread open the fan distribution board slot in the foam fan
assembly, rotate the edge of the board free, and lift the board out
of the foam air baffle.
Figure 55 - Removing a fan distribution board
5
6
Place the fan distribution board with the component side up on a
nonconductive, static-free surface or in an antistatic bag.
Grasp the edges of the new fan distribution board with the
component side up and the end with the power and mainboard
connectors facing the rear of the server.
7
Tilt one edge of the board up about 30°, and slide the other edge
into place in the foam fan baffle.
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3 Hardware configuration
106
8
Gently press outward on two corners of the foam to spread open
the fan distribution board slot in the foam fan baffle and rotate
the board into place.
9
Connect the mainboard ribbon cable and the power cable.
10 Install the fan modules.
11 Install the front access panel.
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Foam fan baffle
Removing and installing the foam fan baffle
To remove the foam fan baffle
1
2
3
4
Remove the front access panel (page 46).
Remove all fan modules from the foam fan baffle (page 88).
Remove the fan distribution board (page 105).
Gently bend the ends of the foam baffle (Figure 56, A) toward
each other to release the baffle notches from the tabs of the front
subchassis.
5
Carefully lift the fan baffle from the front subchassis.
Figure 56 - Removing the fan baffle
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To install the foam fan baffle
1
Position the fan baffle so the holes in the bottom of the baffle are
aligned with the four hot swap drive bay mounting screws (or
holes) in the front subchassis.
2
Gently bend back the ends of the foam baffle (Figure 56, A), then
push down and slide the baffle straight into the chassis until the
tabs on the front subchassis mate with the corresponding notches
in the baffle.
3
4
5
Install the fan distribution board.
Install the fan modules.
Install the front access panel.
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109
Hot-plug indicator board
Replacing the hot-plug indicator board
1
Remove the rear access panel (refer to page 44).
2
Disconnect the ribbon cable from the end of the hot-plug
indicator board.
3
4
Remove the two plastic rivets that secure the board to the
electronics bay (Figure 57, C).
The end of the board where the cable attaches is inserted into a
notch in the chassis. Tilt out the free end of the board and lift the
board out of the notched bracket in the back of the electronics
bay. Two plastic rivet inserts remain in the mounting holes in the
chassis.
Figure 57 - Removing the hot-plug indicator board
Label
Description
A
Ribbon cable
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110
Label
Description
Rivet sleeve
Rivet
B
C
5
6
Place the end of the new hot-plug indicator board into the
notched bracket in the back of the electronics bay.
Align the plastic rivet sleeves in the chassis back panel with the
two mounting holes in the board and press the sleeves into the
holes.
7
8
Insert the two plastic rivets into the mating sleeves and snap the
rivets down to secure the board to the electronics bay.
Connect the ribbon cable to the mating connector on the hot-plug
indicator board.
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This chapter gives information about the
system BIOS and discusses how to configure
the system by changing the settings of the
BIOS parameters.
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BIOS setup
Use BIOS setup to change the system configuration defaults. You can
run BIOS setup with or without an operating system being present.
BIOS setup stores most of the configuration values in the battery-
backed CMOS; the remainder are stored in flash memory. The values
take effect when the system is booted. POST uses these values to
configure the hardware. If the values and the actual hardware do not
agree, POST generates an error message. You must run BIOS setup to
change the BIOS settings from the default or current configuration.
Run BIOS setup to modify server board set features such as:
•
•
•
•
•
•
•
Defining the diskette drive
Defining the serial ports
Setting the system time and date
Configuring the hard drives
Specifying the boot device sequence
Enabling the SCSI BIOS
Setting up system passwords
Using either BIOS setup or the System Setup Utility (refer to page 168),
you can set up system passwords, specify the boot device sequence,
and enable some server management features. Both utilities access the
same stored configuration data for these items, and the result of
making a change to these settings using either utility is identical.
Recording BIOS settings
Record your BIOS setup settings. If your custom values ever need
restoring (after a CMOS clear, for example), you must run BIOS setup
and enter your custom settings again. A record of any custom settings
will make this much easier.
Clearing CMOS memory
If you need to clear CMOS memory, you can use either of these two
methods:
•
•
Use the front panel buttons
Use the CMOS Clear jumper
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4 BIOS setup
114
To clear the CMOS memory using the front panel buttons
1
2
Power down the server.
Press the Reset button and hold it down for four seconds or more;
while holding down the reset button, press the power button.
3
Release both buttons at the same time.
To clear the CMOS memory using CMOS Clear jumper
1
2
3
4
Power down the server.
Install a jumper on the CMOS Clear jumper pins.
Boot the system.
Power down the system and remove the jumper from the CMOS
Clear pins.
The next time the system is started following the CMOS clear, the boot
process halts displaying the message NVRAM cleared by jumper.
Using BIOS setup
To run BIOS setup, boot the server and press the F2 key when
prompted.
Use the keys listed in the table below to navigate through the BIOS
setup menus.
Press:
To:
F1 or Alt+H
Get general help
®
Move between menus
Go to the previous item
Go to the next item
-
¯
+ or -
Enter
Esc
Change the value of an item
Select an item or display a submenu
Leave a submenu or exit BIOS setup
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115
Press:
F9
To:
Reset to BIOS setup defaults
Save and exit BIOS setup
F10
When an option is grayed out and not accessible, you cannot change
or configure the option in that menu screen for one of the following
reasons:
•
•
•
The option is auto-configured or auto-detected.
The field is informational only.
The field is password-protected and is accessible only by the User
or Administrator.
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4 BIOS setup
116
Main
The Main menu displays basic and important information about the
system. These information is necessary for troubleshooting and may
be required when asking for technical support.
Parameter
Description
Option
System TIme
Sets the time following the
hour-minute-second format.
Hour: 00 to 23
Minute: 00 to 59
Second: 00 to 59
System Date
Sets the date following the
weekday-month-day-year
format.
Weekday: Sun to Sat
Month: Jan to Dec
Day: 1 to 31
Year: 1980 to 2079
Legacy Floppy A
Selects floppy disk drive A
type
Disabled
1.2 MB, 5.25-inch
720 KB, 3.5-inch
1.44/1,25 MB, 3.5-inch
2.88 MB, 3.5-inch
Legacy Floppy B
Selects floppy disk drive B
type
Disabled
1.2 MB, 5.25-inch
720 KB, 3.5-inch
1.44/1,25 MB, 3.5-inch
2.88 MB, 3.5-inch
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Parameter
Description
Option
Hard Disk
Pre-delay
Sets an interval time between
boot up and BIOS access of
the hard drive. This is to
prevent the system from
hanging up when BIOS
accessed it prior to drive
initialization.
Disabled
3 seconds
6 seconds
9 seconds
12 seconds
15 seconds
21 seconds
30 seconds
Primary IDE
Master
Press Enter to access the
Primary IDE Master submenu.
Primary IDE
Slave
Press Enter to access the
Primary IDE Slave submenu.
Processor
Settings
Press Enter to access the
Processor Settings submenu.
Language
Sets the default system
language
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119
Parameter
Description
Option
Type
Driver type
Auto
User
1-39
CD-ROM
ATAPI
Removable
Multi-Sector
Transfers
Enhances disk performance depending on
the hard disk in use.
Auto
Disabled
If you set this parameter to Auto, BIOS
setup automatically detects if the
installed hard disk drive supports the
Block Mode function. If supported, it
allows data transfer in blocks (multiple
sectors) at a rate of 256 bytes per cycle.
If you set this parameter to Disabled, data
transfer from and to the device occurs
one sector at a time.
LBA Mode
Control
Selects the hard disk drive translation
method. For drivers with more than
504 MB, the LBA mode is necessary.
Auto
Disabled
32-bit I/O
Enables or disables the 32-bit data
transfer function
Disabled
Enabled
Transfer Mode
Selects the mode of transferring data to
and from the attached drive. When drive
type is Auto, this parameter only displays
the mode supported by the drive and is
therefore non-configurable.
Standard
FPIO1
FPIO2
FPIO3
FPIO4
FPIO 3/DMA1
FPIO 4/DMA2
Ultra DMA
Mode
Selects the Ultra DMA (Direct Memory
Access) mode.
Disabled
Enabled
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4 BIOS setup
120
Processor Settings
This submenu lets you set parameter settings related to the installed
processor(s).
Parameter
Description
Processor Retest
Clears the processors’ historical status and resets all
processors during the next bootup. Options include Yes
and No.
Processor Speed
Settings
The processor speed is the speed at which a
microprocessor executes instructions. Clock speeds are
expressed in megahertz (MHz), with 1 MHz being equal
to 1 million cycles per second. The faster the clock, the
more instructions the CPU can execute per second.
Processor 1/2/3/4
CPUID
ID number of the selected processor
Cache size of the selected processor
Processor 1/2/3/4
L2/L3 Cache
Hyper-threading
Technology
Enables or disables the hyperthreading function of the
processor.
When enabled, one physical processor acts as two logical
processors by "threading" two sets of data instructions
in parallel streams for processing. The processor can
then simultaneously manage incoming data from
different applications without losing track of the data
processing status of each.
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121
Advanced
The Advanced menu contains parameter values that define how the
system behaves on startup.
Warning! Be cautious in setting parameter values in the
Advanced menu as any incorrect value may cause the
system to malfunction.
Parameter
Description
Option
Memory
Press Enter to access the Memory
Configuration
Configuration submenu.
PCI
Press Enter to access the PCI
Configuration
Configuration submenu.
I/O Device
Press Enter to access the I/O Device
Configuration
Configuration submenu.
Advanced
Press Enter to access the Advanced
Chipset Control
Chipset Control submenu.
Boot-time
Diagnostic
Screen
Select whether the BIOS diagnostic
screen will be displayed during bootup
or not.
Disabled
Enabled
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122
Parameter
Description
Option
Reset
Configuration
Data
Select whether to delete data stored in
the ESCD (Extended System Configura-
tion Data) area.
No
Yes
When this parameter is set to Yes,
current data is deleted.
NumLock
Activates the Num Lock function upon
booting.
Off
On
Memory/
Processor Error
Select whether to boot or pause the
system when a memory or processor
error occurs.
Boot
Halt
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123
Memory Configuration
This submenu allows you to configure the advanced system memory
functions.
Parameter
Description
Option
DIMM Group #
1/2/3 Status
Indicates the status of a particular bank
of memory modules.
Normal
Not Installed
Memory Retest
Clears the memory error status.
No
Yes
Extended RAM
Step
Selects the type of extended testing to
perform on the RAM.
Disabled
1 MB
1 KB
Every location
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125
Hot-plug PCI Control
This submenu lets you specify the settings for the PCI hot-plug slots.
Parameter
Description
Option
Reserving
memory space
for PHP
Determines the memory space to be
assigned for each empty PHP (PCI Hot
Plug) slot. Options include:
Disabled
Maximum
Middle
Disabled - None
Minimum
Minimum - 6 < 2 + 4> MB
Middle - 48 (16 + 32) MB
Maximum - 96 <32 + 64> MB
Empty Bus
Press Enter to access the Empty Bus
Default Speed
Default Speed submenu.
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126
Empty Bus Default Speed
This submenu lets you specify the speed and capability settings of the
PCI hot-plug slots.
Parameter
Description
PCI Slots 5 - 6
PCI Slots 7 - 8
If no card is present in any of the PCI-X capable PCI bus,
the speed and capability setting will automatically be
assigned. Options include:
Speed: 33, 66, or 100 MHz
Capability: PCI or PCI-X
If a card is available, the slot and capability settings are
automatically determined.
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127
Embedded SCSI
This submenu lets you specify the settings of the onboard SCSI
controller.
Parameter
Description
Option
SCSI Controller
Enables or disables the onboard SCSI
controller
Disabled
Enabled
Option ROM
Scan
Initializes device expansion ROM for
the onboard SCSI controller
Disabled
Enabled
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128
Embedded NIC 1 (10/100)
This submenu lets you specify the settings of the embedded LAN
controller 1.
Parameter
Description
Option
LAN Controller 1
(10/100)
Enables or disables the onboard LAN
controller for RDM function
Disabled
Enabled
Option ROM
Scan
Initializes device expansion ROM for
the onboard LAN controller 1
Disabled
Enabled
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129
Embedded NIC 2 (Gbit)
This submenu lets you specify the settings of the embedded LAN
controller 2.
Parameter
Description
Option
LAN Controller 2
(Gbit)
Enables or disables the onboard
gigabit LAN controller
Disabled
Enabled
Option ROM
Scan
Initializes device expansion ROM for
the gigabit LAN controller
Disabled
Enabled
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130
Embedded Voice Controller
This submenu lets you specify the settings of the embedded voice
controller.
Parameter
Description
Option
VGA Controller
Enables or disables the onboard VGA
controller
Disabled
Enabled
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132
Parameter
Description
Option
Serial Port A/B
Base I/O Address
Interrupt
Base address and IRQ (interrupt request)
setting for serial port A/B. Options
include:
Auto
Disabled
Enabled
Enabled - user assigned configuration
Disabled - no configuration
Auto - configuration is assigned by BIOS
or the system operating system
Parallel Port
Mode
Mode, base address, IRQ, and DMA
channel for the parallel port.
Auto
Disabled
Enabled
Mode - sets the operation mode
Base address - sets a logical base address
Interrupt - sets the IRQ
Base I/O Address
Interrupt
DMA Channel
DMA Channel - assigns a DMA (Direct
Memory Access) channel for the ECP
(Extended Capabilities Port) parallel port
function. This parameter is configurable
only if the operation mode is ECP.
Legacy USB
Support
Enable this parameter when you intend
to use a USB device and are using a
non-Plug and Play operating system, such
as DOS.
Disabled
Enabled
PS/2 Mouse
Enable this parameter if you intend to
use a mouse or trackball with a PS/2
interface.
Disabled
Enabled
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133
Advanced Chipset Control
This submenu lets you specify the settings for the system’s wake-up
functions .
Parameter
Description
Option
Wake on LAN
Enables or disables the Wake on LAN
function
Disabled
Enabled
Wake on Ring
Sleep Button
Enables or disables the Wake on Ring
function
Disabled
Enabled
Enables or disables chassis support for
separate power and sleep buttons
Absent
Present
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134
Security
The Security menu allows you to safeguard and protect the system
from unauthorized use by setting up access passwords.
Parameter
Description
Option
User Password is
Secures your system against
Set
unauthorized use. Once you set this
password, you have to type it
whenever you boot the system. User
password is available only when a
Supervisor password is set.
Clear
Supervisor
Password is
Prevents unauthorized access to the
BIOS setup
Set
Clear
Set User
Press Enter to set a User password.
Password
Set Supervisor
Password
Press Enter to set a Supervisor
password.
Password on
Boot
Enables or disables password entry
during bootup
Disabled
Enabled
Fixed Disk Boot
Sector
Write-protects the hard disk’s boot
sector to prevent virus infection
Normal
Write-protect
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135
Parameter
Description
Option
Secure Mode
Timer
Set a period of keyboard/mouse
inactivity before Secure Mode is
activated.
2 min
5 min
10 min
20 min
1 hr
2 hr
Hot Key
(CTRL + ALT + _)
Select a key to be used in combination
with (CTRL + ALT + _) to serve as a hot
key in activating Secure Mode.
Options include A- Z and 0 - 9.
Note: Selected key combination
should not conflict with a key
combination used by a system
application.
Secure Mode
Boot
Select whether or not to boot up in
Secure Mode
Disabled
Enabled
Video Blanking
Select whether or not to blank the
monitor when Secure Mode is
activated
Disabled
Enabled
Floppy Write
Protect
Select whether or not to write-protect
the floppy drive when Secure Mode is
activated
Disabled
Enabled
Power Switch
Inhibit
Enables or disables the power switch
on the system’s front panel.
Disabled
Enabled
When this parameter is set to Enabled,
the power switch is disabled.
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136
To set a security password
1
Use the up/down keys to highlight a set password parameter then
press Enter.
A password box will appear.
2
Type a password.
The password may consist of up to six alphanumeric characters
(A-Z, a-z, 0-9).
3
4
Retype the password to verify the first entry.
Press Enter.
After setting the password, the system automatically changes the
chosen password parameter to Set.
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137
To change the Supervisor/User password
1
Use the up/down keys to highlight either set password parameters
then press Enter.
2
3
4
Type the original password then press Enter.
Type a new password then press Enter.
Retype the password to verify the first entry then press Enter
again.
To remove the User/Supervisor password
1
Use the up/down keys to highlight either set password parameters
then press Enter.
2
3
Enter the current password then press Enter.
Press Enter twice without entering anything in the new and
confirm password fields.
After doing this, the system automatically sets the corresponding
password parameter to Clear.
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4 BIOS setup
138
Server
The Server menu allows you to configure parameter settings related to
server management.
Parameter
Description
Option
System
Press Enter to access the System
Management
Management submenu.
Console
Press Enter to access the Console
Redirection
Redirection submenu.
Service
Partition Type
Displays the current service
partition type.
Clear Event Log
Press Enter then select Yes from
the prompt to clear the event log.
Assert NMI on
PERR
Enables or disables the PCI PERR
support.
Disabled
Enabled
Assert NMI on
SERR
Enables or disables the PCI SERR
support.
Disabled
Enabled
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139
Parameter
Description
Option
FRB-2 Policy
Selects an action to implement
when an FRB-2 failure occurs, that
is whether to disable the BSP (Boot
Strap Processor) or not.
Disable FRB2 Timer
Disable BSP
Do not disable BSP
Retry 3 times
An FRB-2 failure occurs if the
system fails to respond after six
minutes of bootup attempt.
Thermal Sensor
BMC IRQ
Specifies whether BIOS will disable
boot when system temperature is
outside the safe range.
Disabled
Enabled
Specifies the routing address for
the BMC interrupt.
Disabled
5
10
11
Post Error
Pause
When enabled, if the POST finds an
error, it will pause and the user has
to press F1 to continue.
Disabled
Enabled
If disabled, even when the POST
finds an error, it will not pause.
This may result to reduced system
functionality.
AC-Link
Sets the AC-Link mode.
Last State
Power on
Stay off
Platform Event
Filtering
Specifies whether to enable or
disable the trigger elements for
system sensor events.
Disabled
Enabled
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141
Console Redirection
This submenu lets you specify the settings for connecting to the RDM
Manager station.
Parameter
Description
Option
Serial Port
Address
Selects the serial port to be used for
connecting to the RDM Manager.
Disabled
Onboard COM A
Onboard COM B
Baud Rate
This parameter lets you set the RDM
connection transfer rate. This
9600
19.2 K
38.4 K
57.6 K
115.2 K
parameter setting depends on your
modem specification; therefore,
before you change the setting of this
parameter, check the documentation
that came with your modem.
Flow Control
Console Type
Selects whether to enable the flow
control function
None
XON/XOFF
CTS/RTS
CTS/RTS + CD
Selects the RDM console type
PC ANSI
VT100+
VT-UTF8
Remote
Console Reset
Selects whether or not to enable the
remote console reset function
Disabled
Enabled
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Exit
The Exit menu displays the various options to quit from the BIOS setup.
Highlight any of the exit options then press Enter.
Parameter
Description
Exit Saving
Changes
Saves changes made and close the BIOS setup.
Exit Discarding
Changes
Discards changes made and close the BIOS setup.
Load Setup
Defaults
Loads the factory-default settings for all BIOS setup
parameters.
Load Custom
Defaults
Loads the user-default settings for all BIOS parameters.
When system CMOS fails, BIOS will use this customized
set of parameter settings; otherwise the factory-default
settings will be used.
Note: This parameter is only available when you have
saved a set of parameter settings as Custom Defaults.
Save Custom
Defaults
Saves currents settings as Custom Defaults.
Discard
Changes
Discards all changes made to the BIOS setup and loads
previous configuration settings.
Save Changes
Saves all changes made to the BIOS setup.
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144
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This appendix describes the procedures for
configuring the system in a rack-mount
fashion.
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147
System rack installation
The Altos G900 server system is available in both rack-mount and tower
configuration. A rack mount kit is available for customers who want to
convert a tower-mounted system to rack-model design. To purchase a
rack mount kit, contact your local Acer representative or order directly
The figure below shows the Altos G900 server in a rack-mount and
tower position.
Tower position
Figure 58 - Server orientation
Rack-mount position
Important: When installing or removing the server from the
rack, use an appropriate mechanical assist unit to lift and move
the server.
Rack-mount kit contents
The rack conversion kit for the Altos G900 server platform contains the
following items:
•
•
Rack bezel and keys
Rack handle kit (handles and screws)
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148
•
Bag of mounting hardware (bushings and screws)
You must also purchase the rack-mount rail kit for the Altos G900
server platform to complete the conversion from tower to a rack-
mount configuration.
Figure 59 - Rack-mount kit components
a
b
c
Rack bezel and keys (2)
Rack handle kit - includes handles (2) and screws (4)
Bag of mounting hardware - includes bushings (8) and screws
(8)
Tools and supplies needed
You will need the following tools and supplies to install the contents of
this kit:
•
•
Phillips (cross-head) screwdriver (#2 bit)
Antistatic wrist strap (recommended)
Note: The Altos G900 chassis is designed to be compatible with
the EIA-310-d rack standard. Be sure to select a rack cabinet
enclosure that is EIA-310-d compliant.
Equipment rack precautions
Warnings
ANCHOR THE EQUIPMENT RACK: The equipment rack must be
anchored to an unmovable support to prevent it from falling over
when one or more servers are extended in front of it on slide
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149
assemblies. The anchors must be able to withstand a force of up to
113 kg (250 pounds). You must also consider the weight of any other
device installed in the rack.
MAIN AC POWER DISCONNECT: You are responsible for installing an
AC power disconnect for the entire rack unit. This main disconnect
must be readily accessible, and it must be labeled as a controlling
power to the entire unit, not just to the server(s).
GROUNDING THE RACK INSTALLATION: To avoid the potential for
an electrical shock hazard, you must include a third wire safety
grounding conductor with the rack installation. If server power cords
are plugged into AC outlets that are part of the rack, then you must
provide proper grounding for the rack itself. If server power cords are
plugged into wall AC outlets, the safety grounding conductor in each
power cord provides proper grounding only for the server. You must
provide additional, proper grounding for the rack and other devices
installed in it.
OVERCURRENT PROTECTION: The server is designed for an AC line
voltage source with up to 20 amperes of overcurrent protection. If the
power system for the equipment rack is installed on a branch circuit
with more than 20 amperes of protection, you must provide
supplemental protection for the server.
Precautions
Temperature: The operating temperature of the server, when
installed in an equipment rack, must not go below 5°C (41°F) or rise
above 35°C (95°F). Extreme fluctuations in temperature can cause a
variety of problems in your server.
Ventilation: The equipment rack must provide sufficient airflow to
the front of the server to maintain proper cooling. Depending on the
configuration of the server, it must also include ventilation sufficient to
exhaust between 1750 Btu and 3000 Btu per hour. The rack selected
and the ventilation provided must be suitable to the environment in
which the server will be used.
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150
Rack conversion procedures
This section describes the procedures to install the contents of the rack
conversion kit. Unless otherwise specified, all references to chassis
directions (top, bottom, left, right, front, and rear) refer to a chassis in
rack orientation when you are facing the front of the chassis.
Be sure to observe the safety and ESD precautions in the “Installation
precautions” on page 41.
Installation overview
Installing the contents of the rack conversion kit involves the following
steps:
•
•
•
•
•
•
•
Removing the bottom panel
Removing the left panel
Removing the original tower bezel
Removing the feet
Installing the rack bezel
Installing the bushings on the chassis
Installing the handles and rails (see the note below)
Note: You also need the manual from the rack-mount rail kit to
complete this installation.
The following sections describe the above procedures in detail.
Removing the bottom panel
1
Orient the server so it is resting on its feet as shown in Figure 60.
2
Remove the two screws (Figure 60, A) located on the rear edge of
the bottom panel.
3
4
Slide the panel toward the rear of the chassis (Figure 60, B).
Using the orientation shown in Figure 60 as a reference, grasp the
bottom edge of the cover (Figure 60, C) and tilt it out. Then lift
the cover straight up (Figure 60, D) to free it from the tabs on the
chassis.
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152
3
Figure 61 - Removing the left panel
Removing the original tower bezel
You must remove the bezel that originally came with the tower
configuration of the Altos G900 server platform and, later in the
installation, replace it with the bezel from the rack conversion kit.
1
Move the chassis so the door hangs over the edge of your
workbench.
2
3
Open the door.
Ensure that the bezel lock is in the fully unlocked position. You
cannot remove the bezel unless it is unlocked.
4
5
Press on each of the eight plastic tabs (Figure 62, A) on the frame
of the bezel until all the tabs are free of their slots and then lift
the bezel off the chassis.
In the view shown below, there are three tabs on the left wall of
the frame, two on the top, two on the right, and one on the
bottom.
Secure the keys for the tower bezel.
It is recommended that the keys be taped to the inside of the
tower bezel for future use.
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Figure 62 - Removing the original tower bezel
Note: Do not throw away the keys from the original tower bezel.
The keys and lock on each bezel are paired together and will not
work with a different bezel. The lockset and the keys both have a
stamped number on them, and these numbers must match for the
keys to work.
Removing the feet
1
Place the chassis on a workbench so it is lying on its bottom and
the feet (Figure 63, A) are on the right.
2
Remove the screw (Figure 63, B) that holds the front foot to the
chassis, slide the foot upward, then remove the foot.
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154
3
Remove the screw (Figure 63, B) that holds the rear foot to the
chassis, slide the foot upward, then remove the foot.
Figure 63 - Removing the feet
Note: If the rack system will ever be converted back to a tower
configuration, be sure to keep all unused tower parts—the tower
bezel, keys, bottom and left panels, feet, and two screws—for
future use.
Installing the rack bezel
1
Remove the rack bezel keys that are taped to the inside of the rack
bezel and secure them for future use. At a minimum, attach them
to the plastic key clip located on the rear panel of the system so
they do not get lost.
2
3
Open the door on the rack bezel from the rack conversion kit.
Align the eight tabs on the rack bezel with the eight slots on the
front of the chassis.
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4
Insert each tab in the corresponding slot and push the bezel
against the front of the chassis until it is fully seated.
Figure 64 - Installing the rack bezel
Installing the bushings on the chassis
You need six bushings and screws to install the rack rails on the system,
three per side. The two extra bushings and screws are for use as
spares.
1
Insert a screw (Figure 65, A) in one of the bushings (Figure 65, B),
and then insert it in a mounting hole (Figure 65, C) on the right
frame wall of the chassis (Figure 65, D). Tighten the screw.
2
Repeat step 1 for the remaining mounting holes on the right
frame wall (Figure 65, D), using the pattern indicated in Figure 65.
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156
3
Attach the three bushings on the left frame wall of the chassis
(Figure 65, E) in the pattern shown in Figure 65 using the same
procedure described in step 1.
Figure 65 - Installing the bushings
Installing the handles and rails
To complete the installation the rack conversion kit contents, you must
also have the rack-mount rail kit.
WARNING! To avoid personal injury when handling the
server, use a hand-truck or other mechanical assist unit to
move the server from one location to another. Do not
attempt to lift or move the server by the handles on the
power supplies.
Refer to the installation guide that came with the rack-mount rail kit
for detailed instructions on installing the handles and rails, as well as
mounting the server in the rack.
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1
Extend the inner rail out of the rail assembly until the component
rail release latch clicks. Hold down the latch and slide out the
inner rail out of the rail assembly. Do the same thing to the other
assembly rail.
Figure 66 - Sliding out the inner rails
Install the outer rails to the rack.
2
Figure 67 - Installing the outer rails to the rack
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3
Attach the inner rails to the server.
Figure 68 - Installing the inner rails to the server
Attach the rack handles to the server.
4
Figure 69 - Installing the rack handle to the server
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159
5
Slide the server into the rack.
Figure 70 - Mounting the server to the rack
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This appendix gives information about the
software programs and utilities bundled
with your system.
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163
Software and utilities
Your system came bundled with several software programs and utilities
designed to streamline your server's operations. These utilities may
include any of the following:
•
BIOS setup
For modifying server board set features, including setting time,
date, and system passwords; setting the boot device priority;
configuring the diskette drive and serial ports; and enabling the
SCSI BIOS and system management features.
•
SCSISelect
For configuring the onboard SCSI host adapter, including changing
default values, checking and changing SCSI device settings that
may conflict with those of other devices in the server, and
performing a low-level format on SCSI devices installed in the
server.
•
BIOS and firmware updates
For updating the BIOS on the system board and other system
firmware.
Additional utilities for system management are described on page 145.
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Appendix B: System management
164
Integrated hardware system
management
The figure below is a simplified diagram of the system management
features integrated into the server.
Figure 71 - Integrated system management
Baseboard management controller
The Altos G900 system incorporates a baseboard management
controller (BMC), which is a dedicated microcontroller for system
management activities. The BMC performs the following functions:
•
•
•
Monitors system components and sensors, including processors,
memory, fans, power supplies, temperature sensors, and chassis
intrusion sensors.
Manages nonvolatile storage for the system event log (SEL), sensor
data records (SDRs), and baseboard field-replaceable unit (FRU)
inventory.
Interfaces with the emergency management port (EMP) and LAN1
port to send alerts and interact with remote management systems.
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•
Provides the main front panel control functions (power on/off,
reset, and so on).
Field replaceable units and sensor data records
Field replaceable units (FRUs) are major modules in the chassis that
contain active electronic circuitry. FRUs can store information such as
board serial number, part number, name, and asset tag that can be
FRU information for the mainboard in a nonvolatile storage
component on the board.
The BMC uses Sensor Data Records (SDRs) to identify the sensors in the
system for monitoring. SDRs provide a list of the sensors, their
characteristics, location, type, and type-specific information, such as
default threshold values, factors for converting a sensor reading into
the appropriate units (mV, rpm, degrees Celsius), and information on
the types of events that a sensor can generate. The BMC stores SDR
information in a nonvolatile storage component on the mainboard.
You can use the FRU/SDR load utility (refer to page 185) to initialize or
update the FRU and SDR information. Some machines are shipped
from the factory with some sensors disabled, because the actual
configuration of the chassis is only determined when the user
completes the system configuration. Chassis-specific information in
the FRU, such as chassis part number, is also absent. For these reasons,
it is important to run the FRU/SDR load utility as part of the system
setup process. You should also run the FRU/SDR load utility whenever
you change the number of fans, processors, or power supplies in the
server.
System event log
The BMC manages a system event log (SEL), where it records significant
or critical system events. Such events include instances of out of range
temperatures and voltages, fan failures, and other sensor-related
events. The BIOS, software, add-in cards, and other devices can also
log events by sending messages to the BMC. The SEL is stored in a
nonvolatile storage.
You can view the current contents of the SEL by using the System Setup
Utility (refer to page 168).
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Platform event management
Events can trigger alerts and other actions by the BMC. The server is
configured with the following set of standard events:
•
•
•
•
•
•
•
•
•
Temperature sensor out of range
Voltage sensor out of range
Fan failure
Chassis intrusion
Power supply fault
BIOS uncorrectable ECC error
BIOS POST error
Processor fault resilient booting (FRB) failure
Fatal nonmaskable interrupt (NMI) from a source other than the
front panel switch
•
•
Watchdog timer reset, power down, or power cycle
System restart (reboot)
Alerts can take either of these forms:
•
Platform event pages
The BMC dials a paging service and sends a predefined paging
string. To use platform event paging (PEP), you must attach an
external modem to the emergency management port (COM2).
•
BMC LAN alerts
The BMC sends an alert to a predefined destination on the LAN.
You can configure PEP and BMC LAN alerts by using the System Setup
Utility (refer to page 168).
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Emergency management port
The emergency management port (EMP) refers to the use of the COM2
port, with either an external modem or direct serial connection, for
remote management. The BMC controls the port and interfaces with
remote access software, such as the Direct Platform Control application
in ASMe.
Note: For more information, refer to the ASMe User’s guide.
You can configure the EMP by using the System Setup Utility (refer to
page 168).
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System Setup Utility
The System Setup Utility (SSU) program is located on the System CD.
Run the System Setup Utility to:
•
•
•
•
•
•
•
•
•
Set boot device priority
Set passwords and security options
View FRU information
View sensor data records
Update system firmware and BIOS
Save and restore the system configuration
Set up the server to send alerts for platform events
Set up the server for remote management
Using either the System Setup Utility or the BIOS setup (refer to page
113), you can specify the boot device sequence and set up system
passwords and security options. Both utilities access the same stored
configuration data for these items, and the result of making a change
to these settings using either utility is identical.
The SSU consists of a collection of task-oriented modules plugged into
a common framework called the Application Framework (AF). The
Application Framework provides a launching point for individual tasks
and a location for setting customization information.
Creating SSU diskettes
You can run the SSU directly from the Utilities menu of the System CD,
from a set of DOS diskettes, or from the service partition of the hard
disk.
If you choose to run the SSU from a set of DOS diskettes, you must
create the SSU diskettes from the System CD as follows:
1
2
Boot to the System CD.
Choose Create Diskettes > Create Diskettes by Device/Function >
System Setup Utility.
3
Follow the instructions displayed.
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Alternatively, if you have a workstation with the Microsoft Windows
operating system, you can insert the CD into that system and create the
diskettes on that system.
Running the SSU
When the SSU starts in the default local execution mode, it accepts
input from the keyboard or mouse. The SSU presents a VGA-based GUI
(graphical user interface) on the primary monitor.
If you run the SSU from a read-only media, such as a CD-ROM, you
cannot save user preference settings (such as screen colors).
The SSU supports ROM-DOS version 6.22. The SSU will not operate
from a "DOS box" running under an operating system such as
Windows.
To start the SSU
1
Start the SSU using one of the following methods:
•
From diskettes
Insert the first SSU diskette in floppy drive. Boot the server from
the diskette. You are prompted to insert the second diskette.
After loading completes the SSU starts automatically.
•
•
From the Management CD
Boot the server to the Management CD and start the SSU from the
Utilities menu.
From the service partition
Boot the server to the service partition (page 34) and execute the
following DOS commands:
C:\> cd ssu
C:\SSU> ssu.bat
2
3
The mouse driver loads if it is available; press Enter to continue.
When the SSU title appears on the screen, press Enter to continue.
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Working with the GUI
You can access features of the GUI using the mouse or keyboard:
•
Mouse
•
Click once to choose menu items and buttons or to select items
in a list, such as the Available Tasks list.
•
To run a list item, such as one of from the Available Tasks list,
select the item and click OK or double-click the item.
•
Keyboard
•
•
•
Use the tab and arrow keys to highlight buttons
Press the spacebar or Enter to execute.
You can also execute a menu or button by using the Alt key in
combination with the underlined letter in the name of the
menu or button.
You can have more than one task open at the same time, although
some tasks might require complete control to avoid possible conflicts.
The tasks achieve complete control by keeping the task as the center of
operation until you close the task window.
The SSU has a built-in help system, which you can access by clicking a
Help button or choosing the Help menu.
Customizing the SSU interface
The SSU lets you customize your interface using the Preferences section
of the Main window. The AF sets these preferences and saves them in
the AF.INI file so that they take effect the next time you start the SSU.
There are four user customizable settings:
•
Color
Lets you change the default colors associated
with different items on the screen using
predefined color combinations. The color
changes take effect immediately.
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•
Mode
Lets you set the desired expertise level:
novice, intermediate, or expert.
The expertise level determines which tasks are
visible in the Available Tasks section and
which actions each task performs. For a new
mode setting to take effect, you must exit the
SSU and restart it.
•
•
Language
Other
Lets you change the text in the SSU interface
to the appropriate language. For a new
language setting to take effect, you must exit
from the SSU, then restart it.
Lets you show or hide the status bar at the
bottom of the SSU Main window. The change
takes effect immediately.
Note: If you run the SSU from a read-only media (CD-ROM, for
example), these preferences are lost when you exit from the SSU.
Setting boot device priority
To change the boot priority of a device:
1
2
3
From the SSU Main window, choose Boot Devices.
Click the Move Up button to move it up in the list. Click the Move
Down button to move it down
Setting passwords and security options
You can set a user password and an admin password. On some
systems, you must set an admin password before you can set a user
password. On other systems, the passwords are independent. You can
set the same passwords and security options by using BIOS setup (refer
to page 113).
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Setting the admin password
The Admin Password button lets you set or change the admin
password used by both the SSU and the system BIOS. This option is not
available if both an admin and a user password are set and you
entered only the user password when you started the SSU. All changes
to the admin password take effect immediately.
To change or clear the administrator password:
1
2
3
4
5
From the SSU Main window, choose Security.
Click the Admin Password button.
If you are changing passwords, enter the old password.
Enter the new password (or leave blank to clear).
Confirm the password by entering it again (or leave blank to
clear).
6
Click OK to save the password and return to the Security window.
Setting the user password
The User Password button lets you set or change the user password
used by both the SSU and the system BIOS. All changes to the user
password take effect immediately.
To change or clear the user password:
1
2
3
From the SSU Main window, choose Security.
Click the User Password button.
If you are changing passwords, enter the old password in the first
box.
4
5
Enter the new password (or leave blank to clear).
Confirm the password by entering it again (or leave blank to
clear).
6
Click OK to save the password and return to the Security window.
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Setting security options
1
In the Security window, click the Options button.
2
For each option, select the desired setting from the list. The
options are:
•
•
Security Hot
Key
The key combination that can be used to put
the server into secure mode.
Secure Mode
Timer
If no keyboard or mouse activity occurs during
the chosen time interval, the server enters
secure mode.
•
•
•
Secure Mode
Boot
The Enable option forces the server to boot
directly into secure mode.
Video
Blanking
The Enable option turns off the video when
the server is in secure mode
Floppy Write
The Enable option prevents writing to the
diskette drive while the server is in secure
mode.
•
Power Switch
Inhibit
The Enable option prevents the power and
reset buttons from functioning when the
server is in secure mode.
The Disable option allows the power and
reset buttons to function normally when the
server is in secure mode
3
Click Save to save the settings and return to the Security window.
Viewing the system event log
To view the System Event Log (SEL):
1
From the SSU Main window, choose SEL Manager.
When you start the SEL Manager, it automatically loads the current
list of events from nonvolatile memory.
2
Use the F4 and F5 keys to scroll the window contents to the left
and right to view all the columns.
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3
Use the File and SEL menu items to work with the SEL information:
•
•
•
•
Open
Views data from a previously saved SEL file.
Saves the currently loaded SEL data to a file.
Displays information about the SEL.
Save As
Properties
Clear SEL
Clears the SEL data from the nonvolatile
storage area.
•
•
Reload
Sort By
Refreshes the display by reading the current
SEL entries from the server.
Sorts the displayed events by event number,
time stamp, sensor type and number, event
description, or event generator ID.
Viewing FRU information
To view the Field Replaceable Unit (FRU) information:
1
From the SSU Main window, choose FRU Manager.
When you start the FRU Manager, it automatically loads the
current list of events from nonvolatile memory.
The FRU Manager window has a navigation pane on the left that
displays, in a tree format, the inventory of components in the
server. The tree has three categories: Chassis, Board, and Product.
Clicking on a category expands or collapses a list of components
for that category. Clicking on an individual component displays
the FRU information for that component in the presentation pane
in the upper right. The description pane in the lower right displays
a description of the currently selected FRU area.
2
3
Use the F4 and F5 keys to scroll the window contents to the left
and right to view all the columns.
Use the File and FRU menu items to work with the FRU
information:
•
•
Open
Views data from a previously saved FRU file.
Saves the currently loaded FRU data to a file.
Save As
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•
Properties
Displays the number of FRU devices in the
system and the number being displayed. Only
FRU devices with valid FRU areas are displayed.
•
•
Reload
Sort By
Refreshes the display by reading the current
FRU entries from the server.
Sorts the displayed events by event number,
time stamp, sensor type and number, event
description, or event generator ID.
Viewing Sensor Data Records
To view the Sensor Data Records (SDR):
1
From the SSU Main window, choose SDR Manager.
When you start the SDR Manager, it automatically loads the SDR
entries from nonvolatile memory.
The SDR Manager window has a navigation pane on the left that
displays, in a tree format, the sensor data records. The tree has
categories for each type of record. Clicking on a category expands
or collapses a list of SDRs for that category. Clicking on an
individual SDR displays the information for that SDR in the
presentation pane in the upper right. The description pane in the
lower right displays a description of the currently selected SDR
type.
2
3
Use the F4 and F5 keys to scroll the window contents to the left
and right to view all the columns.
Use the File and SDR menu items to work with the SDR
information:
•
•
•
Open
Views data from a previously saved SDR file.
Saves the currently loaded SDR data to a file.
Save As
Properties
Displays information about the SDR,
including IPMI version, number of SDR
entries, time stamps for changes to the SDR
information, and free space remaining.
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176
•
Reload
data from the server.
Updating system firmware and BIOS
Using the SSU, you can update the BIOS, update the firmware, and
verify the firmware. You can also update the BIOS and firmware
without using the SSU.
For detailed update instructions, refer to “BIOS updates” on page 191
and to “Firmware updates” on page 192.
To verify the firmware
To compare the system firmware in nonvolatile memory with a
firmware file:
1
2
Download the update from the Intel support website.
From the SSU Main window, choose System Update.
Note: System Update is available only in Expert mode.
3
4
5
When you start System Update, it automatically displays the
current revision information for the system firmware and BIOS.
From the File menu, choose Load and choose a .hex file to use for
the update.
Click the Verify button to compare the firmware code in
nonvolatile storage with the selected file.
Saving and restoring the system configuration
Using the SSU, you can save the following configuration information
to a file:
•
•
•
•
Platform type, BIOS revision, and firmware revision
CMOS settings
Extended system configuration data (ESCD)
Settings for the emergency management port (EMP), platform
event paging (PEP), and BMC LAN alerts
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Data is saved from all sources. There is no way to choose only certain
pieces of configuration data to save. You can also restore the
information from a saved configuration file.
Note: BIOS passwords are stored in the file. Restoring a
configuration can change passwords on a server. EMP and LAN
passwords are not stored in the file.
To save the system configuration
1
From the SSU Main window, choose Config Save/Restore.
Note: Configuration Save/Restore is available only in Expert
mode.
2
Click Save To File and specify a filename and location.
To restore the system configuration
1
From the SSU Main window, choose Config Save/Restore.
Note: Configuration Save/Restore is available only in Expert
mode.
2
Click Restore from File and specify a filename and location.
The CSR reads the platform type, BIOS revision, and firmware
revision from the file and compares that information with the
same information retrieved from the server. If the two do not
match, an error message is displayed and the restore operation
aborts. If they do match, the CSR restores the configuration data
to the server. It prompts you to reboot the server for the new
settings to take effect.
Alerting for platform events
You can set up the server to alert you when various events occur. Alerts
can be delivered either as telephone pages or over the LAN.
Instructions for setting up both telephone paging alerts and LAN alerts
are explained in the following sections.
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To set up paging alerts
To set up the server to send alerts as telephone pages:
1
Install an external modem on the Emergency Management Port
(COM2).
2
From the SSU Main window, choose Platform Event Manager
(PEM).
3
4
In the PEM window, click Configure EMP.
In the corresponding boxes, enter the following command strings
for the modem attached to the EMP port:
•
•
ESC Sequence
The escape sequence. This string is sent to
the modem before sending command strings.
The maximum length for the string is five
characters; longer strings are truncated.
Hangup String The string to hang up or drop the
connection. The EMP automatically sends an
<ENTER> character following this string. The
maximum length for the string is eight
characters; longer strings are truncated.
•
•
Modem Dial
Command
The command to dial a phone number. This
string is sent to the modem before sending
the paging string.
Modem Init
String
The initialization string for the modem. This
string is sent every time the EMP initializes.
The maximum length for the string is
determined at run-time from firmware. You
will be notified if the string is truncated.
Following a save, the actual string saved is
displayed in the edit box.
5
6
7
8
Click Save to save the changes.
Click Close to return to the PEM window.
In the PEM window, click Configure PEP.
Select the Enable PEP check box.
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In the Blackout Period box, enter the minimum time, in minutes,
9
between successive pages. The valid range is [0 - 255] where 0
disables the blackout period.
Setting a blackout period can save you from being flooded with
repeat pages. After you receive a PEP page, no additional pages
are sent by PEP for the duration of the blackout period.
10 In the Paging String box, enter the phone number to dial for the
page and the message you want sent with the page. The
maximum length for the paging string is determined at run-time
from the firmware.
You will be notified if the string is truncated. Following a save, the
actual string saved is displayed in the edit box.
11 From the Options menu, choose Configure Event Actions.
12 In the Platform Event Paging Actions window, move the events
that you want to generate an alert to the Enabled column and
move all other events to the disabled column using the following
buttons:
•
•
•
•
>>
>
Moves all events from the enabled list to the
disabled list.
Moves the selected event from the enabled list to
the disabled list.
<
Moves the selected event from the disabled list to
the enabled list.
<<
Moves all events from the disabled list to the
enabled list.
13 Click Save to save the changes.
14 Click Close to return to the PEP Configuration window.
15 To send a test page to verify that you have correctly configured
PEP, from the Options menu, choose Send Alert.
16 Click Save to save the configuration.
17 Click Close to return to the Platform Event Manager window.
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To set up LAN alerts
To set up the server to send alerts over the LAN:
1
2
Configure the remote system to receive alerts.
For more information, see the documentation for ASMe.
From the SSU Main window, choose Platform Event Manager
(PEM).
3
4
5
In the PEM window, click Configure LAN.
Select the Enable LAN Alerts check box.
(Optional) In the SNMP Community String box, enter a string for
the community field in the Header section of the SNMP trap sent
for an alert. The string must be from 5 to 16 characters. The
default string is public.
6
In the IP Setup box, choose either:
•
•
DHCP
The IP address for the server is automatically
assigned by the DHCP (dynamic host control
protocol) server on the network. The Host,
Gateway, and Subnet Mask boxes in the dialog are
ignored.
Static
Assign the IP address for the server using the Host,
Gateway, and Subnet Mask boxes in the dialog.
7
If you chose Static IP Setup in the previous step, fill in the IP
addressing boxes:
•
•
•
Host IP
Address
The IP address of this server.
Gateway IP
Address
The IP address of the router for this server.
Subnet
Mask
The IP address for the server's subnet. The
server uses this to decide if the alert destination
is on the same subnet.
8
In the Alert IP Address box, fill in the IP address of the system you
want to receive alerts from this server.
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If you want the alert to be broadcast to an entire subnet, enter the
IP address for the subnet.
9
From the Options menu, choose Configure Event Actions.
10 In the BMC LAN Alerting Actions window, move the events that
you want to generate an alert to the Enabled column and move all
other events to the disabled column using the following buttons:
•
•
•
•
>>
>
Moves all events from the enabled list to the
disabled list.
Moves the selected event from the enabled list to
the disabled list.
<
Moves the selected event from the disabled list to
the enabled list.
<<
Moves all events from the disabled list to the
enabled list.
11 Click Save to save the changes.
12 Click Close to return to the BMC LAN Configuration window.
13 To send a test alert to verify that you have correctly configured
BMC LAN alerts, from the Options menu, choose Send Alert.
14 Click Save to save the changes.
15 Click Close to return to the PEM window.
Managing the server remotely
You can set up the server so that you can connect to it from a remote
client system to perform management tasks. You can make the
connection over a LAN or by using a modem or direct serial cable to
the Emergency Management Port (EMP). Instructions for setting up
the server for remote LAN and serial/modem access are given below.
Setting up remote LAN access
To configure remote LAN access:
1
From the SSU Main window, choose Platform Event Manager
(PEM).
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2
3
In the PEM window, click Configure LAN.
If you want to require a password for remote access, enter the
password in the Enter New Password box and in the Verify New
Password box.
Passwords can be from 1 to 16 characters long, using any ASCII
character in the range [32-126]. To clear the passwords, leave both
boxes blank. (You can also clear the password by choosing Clear
LAN Password from the Options menu.)
4
•
From the LAN Access Mode list, select the remote access mode:
Full Access
Restricted
A remote system can initiate a LAN connection
regardless of the state or health of the server.
•
•
A remote system can initiate a LAN connection,
but cannot perform control operations such as
power down, reset, or front panel NMI.
Disabled
Remote systems are not allowed to initiate LAN
connections.
5
•
In the IP Setup box, choose either:
DHCP
The IP address for the server is automatically
assigned by the DHCP (dynamic host control
protocol) server on the network. The Host,
Gateway, and Subnet Mask boxes in the dialog
are ignored.
•
Static
Assign the IP address for the server using the
Host, Gateway, and Subnet Mask boxes in the
dialog.
6
If you chose Static IP Setup in the previous step, fill in the IP
addressing boxes:
•
•
Host IP
Address
The IP address of this server.
Gateway IP
Address
The IP address of the router for this server.
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•
Subnet Mask
The IP address for the server's subnet. The
server uses this to decide if the alert
destination is on the same subnet.
7
8
Click Save to save the changes.
Click Close to return to the PEM window.
Setting up remote modem or serial access
To configure remote modem or serial access:
1
From the SSU Main window, choose Platform Event Manager
(PEM).
2
3
In the PEM window, click Configure EMP.
If you want to require a password for remote access, enter the
password in the Enter New Password box and in the Verify New
Password box.
Passwords can be from 1 to 16 characters long, using any ASCII
character in the range [32-126]. To clear the passwords, leave both
boxes blank. (You can also clear the password by choosing Clear
LAN Password from the Options menu.)
4
In the Modem Ring Time box, enter the number of 500ms intervals
that the BMC should wait before taking control of the COM2 port
and answering an incoming call.
A value greater than zero gives the BIOS time to answer before
the BMC takes control. A value of zero causes the BMC to answer
immediately. The maximum value, 63, tells the BMC to ignore the
call. Modem Ring Time applies only to Preboot access mode and is
ignored for other access modes.
5
6
In the System Phone Number box, enter the number for the phone
line connected to the modem on the EMP.
From the Access Mode list, choose the remote access mode:
•
•
Always Active
Preboot
The EMP is available at any time.
The EMP is available only when the server is
powered down or is in the running POST
during startup.
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•
Disabled
Remote systems are not allowed to initiate
connections.
7
•
From the Restricted Mode list, choose either:
Enabled
Disabled
A remote system can initiate a connection, but
cannot perform control operations such as
power down, reset, or front panel NMI.
•
The remote system has full control of the server.
8
•
From the Connection Mode list, choose either:
Direct Connect
The COM2 port on the server is connected
by a serial cable to the remote system.
•
Modem Connect
The COM2 port on the server is connected
to a modem.
9
Click Save to save the changes.
10 Click Close to return to the PEM window.
Exiting the SSU
Exiting the SSU closes all SSU windows.
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FRU/SDR load utility
The Field Replacement Unit (FRU) and Sensor Data Record (SDR) load
utility is a DOS-based program used to update the server management
subsystem's product level FRU and SDR nonvolatile storage. The utility:
•
Discovers the product configuration based on instructions in a
master configuration file
•
•
Displays the FRU, SDR, and SMB information
Updates the nonvolatile storage managed by the BMC that holds
the SDR and FRU area
•
the BMC
When to run the FRU/SDR load utility
You'll need to run the FRU/SDR utility in these situations:
•
•
When first setting up your server
Whenever you change the number of power supplies, processors,
or fans in the server
•
When installing a FRU/SDR update (page 193)
Note: If the FRU/SDR configuration information in BMC
nonvolatile storage does not match the physical configuration of
the server, you might see false errors generated by sensors that
don't actually exist, and sensors that do exist might not be
monitored. So, it is important to keep the configuration up to
date.
Running the FRU/SDR load utility
You can run the utility directly from the Utilities menu of the System
CD. However, if you have downloaded an update, you should run the
updated version from the update diskette.
The executable file for the utility is FRUSDR.EXE. The utility requires
the following:
•
ROM-DOS version 6.22 or MS-DOS version 6.22 (and later versions)
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Appendix B: System management
186
•
One or more .fru files describing the system's field replaceable
units
•
•
A .cfg file describing the system configuration
An .sdr file describing the sensors in the system
Command line format
The basic command line format is:
FRUSDR [-?] [-h] [-d {fru, sdr, smb}] [-cfg filename.cfg] [-fru filename.fru]
Option
Description
-? or -h
Display usage information.
Display requested area only.
-d {fru, sdr, smb}
-cfg filename.cfg
Updates the FRU and SDR configuration using
a CFG file.
-fru filename.fru
-p
Updates the FRU configuration using a FRU
file.
Pause between blocks of data.
The FRU/SDR load utility allows only one of the command line options
?, h, d, fru, or cfg at a time. You can use the p flag with any of the
other options. You can use either a slash (/) or a minus sign (-) to
specify command line options.
Displaying a given area
When the utility is run with the -d option, information about the
specified area is read from memory and displayed. If the given display
function fails because of an inability to parse the data present or a
hardware failure, the utility displays an error message and exits.
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187
Using a specified CFG file
In most cases, you'll use the standard configuration file master.cfg that
is supplied with the utility on the System CD and with software
updates:
FRUSDR -cfg master.cfg
The utility loads the specified CFG file and uses the information in that
file to:
•
•
Verify that the CFG file is the correct one for the hardware model
Load the data from the FRU files, prompting the user for
information as necessary
•
Select the proper SDRs and load them into nonvolatile storage
Using a specified FRU file
If you run FRUSDR using the master.cfg file, and FRUSDR halts
prematurely, you can update individual FRU areas by using the -fru
switch and a specific FRU file.
Note: FRUSDR, when run using the -fru switch, does not check to
make sure it is running on the correct hardware for the specified
FRU file. The -fru switch causes FRUSDR to overwrite all
information in the specified FRU area.
Updating nonvolatile storage areas
The .fru and .sdr files are specific to a particular server platform. The
files include header information to identify the platform. The utility
verifies that a file is being used with the correct server before updating
any information in nonvolatile storage. Prior to updating the SDR
information, the SDR area in nonvolatile storage is cleared.
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Appendix B: System management
188
SCSISelect
®
The Altos G900 system includes an onboard Adaptec SCSI controller
with two SCSI channels (A and B). The host adapter includes an
®
onboard Adaptec SCSISelect configuration utility that allows you to
view and configure the settings of the host adapter and devices in the
server. This includes changing default values, checking and changing
SCSI device settings that might conflict with those of other devices in
the server, and performing a low-level format on SCSI devices installed
in the server.
Note: The SCSISelect utility is only available if the onboard SCSI
controller is enabled in BIOS setup.
Use SCSISelect to:
•
•
Change default values
Check and change SCSI device settings that might conflict with
those of other devices in the server
•
Do a low-level format on SCSI devices installed in the server
Running SCSISelect
To run the SCSISelect utility:
1
During POST, press Ctrl + A to run the utility when this message
appears on the video monitor:
<<<Press <Ctrl><A> for SCSISelect(TM) Utility!>>>
When the main menu for the host adapter appears, follow the
instructions on screen to configure the controller settings or format
drives on each SCSI channel.
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189
Software updates
(HSC). A FRU/SDR load utility is included on the System CD.
Updates are available in two forms:
•
A software update package (SUP) containing all updates (BIOS,
BMC, HSC, and FRU/SDR)
•
Individual files, one for each update
To use either form of update, you must create bootable diskettes. The
procedure for creating bootable diskettes is described in the following
section. SUPs are discussed on page 190 and individual updates on
page 191.
Creating bootable diskettes
To use diskettes for updates, you must format them as system or
bootable diskettes with ROM-DOS version 6.22 or later or MS-DOS
version 6.22 or later.
Note: It is recommended that you create bootable diskettes by
booting the target system from the System CD. However, the
process for making the diskettes is the same for all compatible
versions of DOS. ROM-DOS version 6.22 is included on the
System CD.
To format a diskette as a bootable diskette
1
2
3
Boot to the System CD.
Exit from the menu to a DOS prompt.
Insert a diskette into the floppy drive.
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Appendix B: System management
190
4
At the DOS prompt, for an unformatted diskette, type:
format a:/s
or, for an already formatted diskette, type:
sys a:
5
Press Enter.
Software update packages
A Software Update Package (SUP) contains all the necessary files to
perform BIOS, BMC, HSC, and FRU/SDR, or other software updates.
To install a software update package
1
Download the software update along with any ReadMe, Release
Notes, and other files listed on the Web page for the update.
2
Print and read the ReadMe, Release Notes, and any other text or
document files that came with the update. The files from the Web
page contain the latest information and instructions for the
update, which supersedes the information in this user’s guide.
3
4
Record the current BIOS settings.
a
b
Boot the server and press F2 when you are prompted to do so.
Write down the current settings in the BIOS setup utility.
Follow the installation instructions that came with the update.
Note: Do not turn off the system during the update process.
5
When the update is complete, use BIOS setup to reconfigure any
custom settings.
For more information on the BIOS setup utility, refer to page 113.
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191
Individual updates
This section gives procedures for performing individual updates of the
BIOS, BMC or HSC firmware, and FRU/SDR data.
BIOS updates
The IFLASH utility is a DOS-based utility used to install BIOS updates.
IFLASH.EXE is included with the BIOS update file.
To update the BIOS:
1
Download the software update along with any ReadMe, Release
Notes, and other files listed on the Web page for the update.
2
Print and read the ReadMe, Release Notes, and any other text or
document files that came with the update. The files from the Web
page contain the latest information and instructions for the
update, which supersedes the information in this User’s guide.
3
Record the current BIOS settings.
a
Boot the server and press F2 when you are prompted to
do so.
b
Write down the current settings in the BIOS setup program.
4
5
Follow the installation instructions that came with the update.
custom settings.
For more information on the BIOS setup, refer to page 113.
Recovering the BIOS
In the rare event that the BIOS update fails and the BIOS is corrupted,
you will need to recover the BIOS. The Release Notes or other
documentation that you downloaded with the BIOS update explain
the steps for recovering the BIOS. The procedure requires you to install
one or more jumpers temporarily. For the location of the jumpers and
help in identifying the correct jumper pins, see “Mainboard jumpers”
on page 15.
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Appendix B: System management
192
Changing the BIOS language
You can use the BIOS update utility to change the language used for
text in the BIOS setup user interface:
1
2
3
Insert the diskette holding the BIOS update files into the floppy
drive and boot the server.
Follow the instructions that appear on the screen, choosing to
update the language files.
When the utility finishes updating the BIOS, remove the diskette
from floppy drive and reboot the system.
Firmware updates
The Firmware Update Utility is a DOS-based program used to update
the BMC and HSC firmware code. You need to run the utility only if a
new firmware code is necessary. The utility is included with the
firmware update file.
To update the firmware:
1
Download the firmware update along with any ReadMe, Release
Notes, and other files listed on the Web page for the update.
2
Print and read the ReadMe, Release Notes, and any other text or
document files that came with the update. The files from the Web
page contain the latest information and instructions for the
update, which supersedes the information in this User’s guide.
3
4
Follow the installation instructions that came with the update.
After the update is complete, if you are updating the BMC
firmware, disconnect the AC power cord from the system and wait
for 60 seconds.
5
Follow the installation instructions that came with the update.
Note: To complete the update of the BMC firmware, you must
disconnect the AC power cord to remove the standby power from
the BMC. Removing the standby power forces the BMC to reset,
which is necessary to complete the update.
6
Reconnect the AC power cord and power up the system.
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193
7
If you are updating the BMC firmware, run the FRU/SDR load
utility.
For more information on the FRU/SDR load utility, refer to
page 185.
FRU/SDR updates
The Field Replacement Unit (FRU) and Sensor Data Record (SDR) load
utility is a DOS-based program used to update the server FRU and SDR
configuration. The utility is included with the update file.
To update the FRU/SDR configuration:
1
Download the software update along with any ReadMe, Release
Notes, and other files listed on the Web page for the update.
2
Print and read the ReadMe, Release Notes, and any other text or
document files that came with the update. The files from the Web
page contain the latest information and instructions for the
update, which supersedes the information in this User’s guide.
3
Follow the installation instructions that came with the update.
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Appendix B: System management
194
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This appendix shows sample sheets for
recording information about the system.
Procedures for calculating the system’s
power consumption is also discussed.
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197
Equipment log
Use the blank equipment log provided here to record information
about the system. Some of this information might be required when
running the System Setup Utility (SSU).
Manufacturer
name and
model
Serial
number
Date
installed
Item
number
System
Server board set
Processor
(speed and cache)
Video display
Keyboard
Mouse
Diskette drive A
CD-ROM drive (5.25-
inch peripheral drive 1)
5.25-inch peripheral
drive 2
5.25-inch peripheral
drive 3
Hard drive 1
Hard drive 2
Hard drive 3
Hard drive 4
Hard drive 5
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Appendix C: Equipment log and configuration worksheets
198
Calculating power consumption
The total combined wattage for the system configuration must be less
than the output of your power supplies. Use the two worksheets in
this section to calculate the power used by your system. For current
and voltage requirements of add-in boards and peripherals, refer to
the vendor documents.
Calculating DC power usage
1
List the current for each board and device in the appropriate
voltage level column in the Power Usage Worksheet 1.
2
Add the currents in each column then go to the next worksheet.
Power Usage Worksheet 1
Device
Current (maximum) voltage level
5 V
+3.3 V
+5 V
+12 V
-12 V
Standby
Server board
set
Primary
processor
Second
processor
Third
processor
Fourth
processor
Memory
PCI slot 1
PCI slot 2
PCI slot 3
PCI slot 4
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199
Power Usage Worksheet 1
Current (maximum) voltage level
5 V
Device
+3.3 V
+5 V
+12 V
-12 V
Standby
PCI slot 5
PCI slot 6
PCI slot 7
PCI slot 8
1st 3.5-inch
hard disk
drive
2nd 3.5-inch
hard disk
drive
3rd 3.5-inch
hard disk
drive
4th 3.5-inch
hard disk
drive
5th 3.5-inch
hard disk
drive
3.5-inch
diskette drive
CD-ROM
drive
2nd 5.25-inch
peripheral
drive
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Appendix C: Equipment log and configuration worksheets
200
Power Usage Worksheet 1
Device
Current (maximum) voltage level
3rd 5.25-inch
peripheral
drive
5 V
Standby
+3.3 V
+5 V
+12 V
-12 V
Fans
Total
Current
Calculating the total combined power used
by the system
1
2
3
From the previous worksheet, enter the total current for each
column in the Power Usage Worksheet 2.
Multiply the voltage by the total current to get the total wattage
for each voltage level.
Add the total wattage for each voltage level to arrive at the total
combined power usage of the power supply.
Power Usage Worksheet 2
Voltage level and total current
(V x A = W)
Total Watts for each voltage
level
(+3.3 V) x (______ A)
(+5 V) x (______ A)
(-5 V) x (______ A)
________ W
________ W
________ W
________ W
________ W
________ W
(+12 V) x (______ A)
(-12 V) x (______ A)
Total Combined Wattage
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201
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Appendix C: Equipment log and configuration worksheets
202
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This appendix helps you identify and solve
problems that might occur while you are
using the system.
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205
Troubleshooting
The subsequent sections discuss items you will find useful in managing
common system problems. Read it before calling a technician if a
problem occurs. Solutions to more serious problems require opening
up the system. Do not attempt to open the system by yourself.
Contact your dealer or an authorized service center for assistance.
Resetting the system
To do this:
Press:
Clear system memory, restart POST, and
reload the operating system.
Reset button
Cold boot reset, which clears system memory,
restarts POST, reloads the operating system,
and halts power to all peripherals.
Power off/on
Initial system startup
Incorrect installation or configuration usually causes problems that
occur at initial system startup. Hardware failure is a less frequent
cause. Check the following:
•
•
Are all cables correctly connected and secured?
Are the processors fully seated in their sockets on the processor
board?
•
•
Are all PCI add-in boards fully seated in their slots on the
mainboard?
Are all jumper and switch settings on add-in boards and peripheral
devices correct? To check these settings, refer to the
manufacturer's documentation. If applicable, ensure that there
are no conflicts, for example, two add-in boards sharing the same
interrupt.
•
•
Are all DIMMs installed correctly?
Are all peripheral devices installed correctly?
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Appendix D: Troubleshooting
206
•
•
•
•
Are hard disk drives properly formatted or configured?
Are all device drivers properly installed?
Are the configuration settings made with the SSU correct?
Is the operating system properly loaded? Refer to the operating
system documentation.
•
•
Did you press the system power on/off button on the front panel
to turn the server on (the power-on light should be lit)?
Are the system power cords properly connected to the system and
plugged into a NEMA 6-15R outlet for 100-120 V~ or for 200-240
V~?
•
Is AC power available at the wall outlet?
If all items are correct and problems persist, contact your service
representative or authorized dealer for assistance.
Running new application software
Problems that occur when you run new application software are
usually related to the software. Faulty equipment is much less likely,
especially if other software runs correctly.
Application software checklist
•
•
•
•
Does the system meet the minimum hardware requirements for
the software? See the software documentation.
If you are running the software from a diskette, were the files
copied to the diskette correctly?
If you are running the software from a CD-ROM disc, is the disc
scratched or dirty?
If you are running the software from a hard drive, is the software
correctly installed? Were all necessary procedures followed and all
required files installed?
•
•
•
Are the correct device drivers installed?
Is the software correctly configured for the system?
Are you using the software correctly?
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207
If problems persist, contact the software vendor's customer service
representative.
After the system has been running correctly
Problems that occur after the system has been running correctly with
no hardware or software changes often indicate equipment failure.
However, recent changes made to the system, such as hardware or
software that has been added or removed, might also be the source of
the problems. Check the following:
•
•
•
If you are running the software from a diskette, try a new copy of
the software.
If you are running the software from a CD-ROM disc, try a
different disc to see if the problem occurs on all discs.
If you are running the software from a hard drive, try running it
from a diskette. If the software runs correctly, there might be a
problem with the copy on the hard drive. Reinstall the software
on the hard disk, and try running it again. Make sure all necessary
files are installed.
•
•
If the problems are intermittent, there might be a loose cable, dirt
in the keyboard (if keyboard input is incorrect), a marginal power
supply, or other intermittent component failures.
If you suspect that a transient voltage spike, power outage, or
brownout might have occurred, reload the software and try
running it again. Symptoms of voltage spikes include a flickering
video display, unexpected system reboots, and the system not
responding to user commands.
If all items are correct and problems persist, contact your service
representative or authorized dealer for assistance.
Monitoring POST
When you turn on the system, POST displays messages that provide
information about the system. If a failure occurs, POST emits beep
codes that indicate errors in hardware, software, and firmware. If
POST can display a message on the video display, the speaker beeps
twice as the message appears. For a complete list of errors and codes,
refer to page 215.
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Appendix D: Troubleshooting
208
Verifying proper operation of key system lights
As POST determines the system configuration, it tests for the presence
of each mass storage device installed in the system. As POST checks
each device, the activity light for that device should turn on briefly.
Check for the following:
•
Does the diskette drive activity light turn on briefly? If not, see
•
Does the hard disk drive activity light on the control panel turn on
briefly? If not, see "Hard drive activity light does not light" on
page 211.
Confirming loading of an operating system
Once the system boots up, the operating system prompt appears on
the screen. The prompt varies according to the operating system. If
the operating system prompt does not appear, see "Initial system
startup" on page 205.
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209
Frequently asked questions (FAQs)
This section provides possible solutions for specific problems. Try the
solutions in the order given. If you cannot correct the problem,
contact your service representative or authorized dealer for assistance.
Power light does not light
Check the following:
•
Are all the power supplies plugged in? Is the power turned on to
the power strip or outlet? Do you have a blown fuse or breaker?
•
Is the system functioning normally? If so, the power LED might be
defective, the cable from the front panel to the fan carrier board
might be loose, or the cable from the fan carrier board to the
mainboard might be loose.
•
Are there other problems with the system? If so, check the items
listed under "System cooling fans do not rotate properly" on page
210.
If all items are correct and problems persist, contact your service
representative or authorized dealer for assistance.
No beep codes
If the system operates normally, but there was no beep, the speaker
might be defective. If the speaker is enabled, but the speaker does not
function, contact your service representative or authorized dealer for
assistance.
No characters appear on screen
Check the following:
•
Is the keyboard working? Check to see that the "Num Lock" light
is functioning.
•
Is the video monitor plugged in and turned on? Many modern
video monitors shut down when inactive and might require a
moment to warm up when activated.
•
Are the brightness and contrast controls on the video monitor
properly adjusted?
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Appendix D: Troubleshooting
210
•
•
•
•
1
Are the video monitor switch settings correct?
Is the video monitor signal cable properly installed?
Is the onboard video controller enabled?
If you are using an add-in video controller board, do the following:
Verify that the video controller board is fully seated in the PCI
add-in board connector (and verify that the video monitor is
plugged in to the active video controller).
2
3
Reboot the system for changes to take effect.
If there are still no characters on the screen after you reboot the
system and POST emits a beep code, write down the beep code
you hear. This information is useful for your service
representative.
If you do not receive a beep code and characters do not appear:
•
The video display monitor or video controller might have
failed. You can verify this by trying the monitor on another
system or trying a different monitor on this system.
•
The system did not find any valid memory installed. Verify
that you are using the correct type of memory for the system
and that you have installed it correctly. Refer to page 52.
Characters are distorted or incorrect
Check the following:
•
Are the brightness and contrast controls properly adjusted on the
video monitor? See the manufacturer's documentation.
•
•
Are the video monitor signal and power cables properly installed?
Is the correct monitor/video board installed for your operating
system?
If the problem persists, the video monitor might be faulty or it might
be the incorrect type. Contact your service representative or
authorized dealer for assistance.
System cooling fans do not rotate properly
If the system cooling fans are not operating properly, system
components could be damaged.
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211
If the system power LED is on, but the fans are not rotating properly,
check the following:
•
•
•
•
Are any of the fan fault indicators lit? Is so, try replacing the
corresponding fan module.
Is the cable from the fan carrier board connected to the
mainboard?
Are the power supply cables properly connected to the mainboard
and the fan carrier board assembly?
Are there any shorted wires caused by pinched cables or power
connector plugs forced into power connector sockets the wrong
way?
If the connections are correct, contact your service representative
or authorized dealer for assistance.
Check the following:
•
•
Are the diskette drive power and signal cables properly installed?
Are all relevant switches and jumpers on the diskette drive set
correctly?
•
•
Is the diskette drive properly configured?
Is the diskette drive activity light always on? If so, the signal cable
might be plugged in incorrectly.
•
•
If you are using the onboard diskette controller, use BIOS setup
(page 113) to make sure that "Onboard Floppy" is set to
"Enabled."
If you are using an add-in diskette controller, make sure that
"Onboard Floppy" is set to "Disabled."
If the problem persists, there might be a problem with the diskette
drive, mainboard, or drive signal cable. Contact your service
representative or authorized dealer for assistance.
Hard drive activity indicator does not light
If you have installed one or more hard drives in your system, check the
following:
•
Are the power and signal cables to the drive properly installed?
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Appendix D: Troubleshooting
212
•
Are all relevant switches and jumpers on the hard drive and
adapter board set correctly?
•
Is the hard drive properly configured?
Note: The front panel hard disk indicators are for SCSI devices.
The hard drive activity indicator on the front panel lights when a
SCSI device controlled by the onboard SCSI host controller is in
use. This indicator does not display CD-ROM activity.
CD-ROM drive activity indicator does not light
Check the following:
•
Are the power and signal cables to the CD-ROM drive properly
installed?
•
•
•
Are all relevant switches and jumpers on the drive set correctly?
Is the drive properly configured?
Is the onboard IDE controller enabled in the BIOS?
Network problems
The server hangs when the drivers are loaded.
•
Change the PCI interrupt settings.
Diagnostics pass, but the connection fails.
•
•
Make sure the network cable is securely attached.
Make sure you specify the correct frame type in the NET.CFG file.
The Link LED does not light.
•
•
•
•
Make sure you have loaded the network drivers.
Check all cable connections.
Try another port on the hub or switch.
Make sure you have the correct type of cable between the adapter
and the hub or switch. Some hubs and switches require a
crossover cable while others require a straight through cable. For
more information on crossover cabling, see your hub or switch
documentation.
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213
The activity indicator doesn't light.
•
•
Make sure you've loaded the correct network drivers.
The network might be idle. Try accessing a server.
The onboard network interface controller (NIC) stopped working when
an add-in adapter was installed.
•
Make sure the cable is connected to the port from the onboard
NIC.
•
•
Make sure your PCI BIOS is current.
Make sure the other adapter supports shared interrupts. Also,
make sure your operating system supports shared interrupts; OS/2
does not.
•
Try reseating the add-in adapter.
The add-in adapter stopped working without apparent cause.
•
•
Try reseating the adapter first; then try a different slot if necessary.
The network driver files might be corrupt or deleted. Delete and
then reinstall the drivers.
•
Run the diagnostics.
PCI installation problems
Check the following:
•
Some drivers might require interrupts that are not shared with
other PCI drivers. The SSU can be used to adjust the interrupt
numbers for PCI devices. For certain drivers, it might be necessary
to alter settings so that interrupts are not shared.
•
Check PCI interrupt interdependencies among slots and onboard
devices.
Problems with application software
If you have problems with application software, do the following:
•
Verify that the software is properly configured for the system. See
the software installation and operation documentation for
instructions on setting up and using the software.
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Appendix D: Troubleshooting
214
•
Try a different copy of the software to see if the problem is with
the copy you are using.
•
•
Make sure all cables are installed correctly.
If other software runs correctly on the system, contact your vendor
about the failing software.
If the problem persists, contact the software vendor's customer service
representative for assistance.
Bootable CD-ROM is not detected
Check the following:
•
Is the BIOS set to allow the CD-ROM to be the first bootable
device?
•
•
Are the jumpers on the CD-ROM drive set correctly?
Are the power and data cables connected properly?
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This appendix includes tables of codes and
error messages that may be encountered
when operating the system.
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217
Standard BIOS post codes
The table below lists the port-80 codes displayed during the boot
process. A beep code is a series of individual beeps on the PC speaker,
each of equal length. The table describes the error conditions
associated with each beep code and the corresponding POST check
point code as seen by a port 80h card. For example, if an error occurs
at checkpoint 22h, the BIOS issues the beep code 1-3-1-1.
CP
02
04
06
08
Beeps
Reason
Verify real mode
Get processor type
Initialize system hardware
Initialize chipset registers with initial POST
values
09
0A
0B
0C
0E
0F
10
11
Set in POST flag
Initialize processor registers
Enable processor cache
Initialize caches to initial POST values
Initialize I/O
Initialize the local bus IDE
Initialize power management
Load alternate registers with initial POST
values
12
14
Restore processor control word during warm
boot
Initialize keyboard controller
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Appendix E: Codes and error messages
218
CP
16
18
1A
1C
20
22
24
28
Beeps
Reason
1-2-2-3
BIOS ROM checksum
8254 timer initialization
8237 DMA controller initialization
Reset Programmable Interrupt Controller
Test DRAM refresh
1-3-1-1
1-3-1-3
Test 8742 keyboard controller
Set ES segment register to 4 GB
1-3-3-1
1-3-4-1
Autosize DRAM, system BIOS stops execution
here if the BIOS does not detect any usable
memory DIMMs
2A
2C
Clear 8 MB base RAM
Base RAM failure, BIOS stops execution here if
entire memory is bad
32
34
35
36
37
38
39
3A
3C
3D
40
Test processor bus-clock frequency
Test CMOS
RAM initialize alternate chipset registers
Warm start shut down
Reinitialize the chipset
Shadow system BIOS ROM
Reinitialize the cache
Autosize cache
Configure advanced chipset registers
Load alternate registers with CMOS values
Set initial processor speed new
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219
CP
42
44
46
47
48
49
4A
4B
4C
4E
50
52
54
55
56
58
5A
5C
60
62
64
66
68
Beeps
Reason
Initialize interrupt vectors
Initialize BIOS interrupts
2-1-2-3
Check ROM copyright notice
Initialize manager for PCI Option ROMs
Check video configuration against CMOS
Initialize PCI bus and devices
Initialize all video adapters in system
Display QuietBoot screen
Shadow video BIOS ROM
Display copyright notice
Display processor type and speed
Test keyboard
Set key click if enabled
USB initialization
Enable keyboard
2-2-3-1
Test for unexpected interrupts
Display prompt "Press F2 to enter SETUP"
Test RAM between 512 and 640K
Test extended memory
Test extended memory address lines
Jump to UserPatch1
Configure advanced cache registers
Enable external and processor caches
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Appendix E: Codes and error messages
220
CP
6A
6B
6C
6E
70
72
74
76
7A
7D
7E
82
85
86
88
8A
8C
90
91
92
93
94
95
Beeps
Reason
Display external cache size
Load custom defaults if required
Display shadow message
Display non-disposable segments
Display error messages
Check for configuration errors
Test real-time clock
Check for keyboard errors
Test for key lock on
Intelligent system monitoring
Test coprocessor if present
Detect and install external RS232 ports
Initialize PC-compatible PnP ISA devices
Reinitialize onboard I/O ports
Initialize BIOS data area
Initialize extended BIOS data area
Initialize floppy controller
Initialize hard disk controller
Initialize local bus hard disk controller
Jump to UserPatch2
Build MPTABLE for multi-processor boards
Disable A20 address line
Install CD-ROM for boot
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221
CP
96
98
Beeps
Reason
Clear huge ES segment register
1-2
Search for option ROMs. One long, two short
beeps on checksum failure
9A
9C
9E
Shadow option ROMs
Set up power management
Enable hardware interrupts
Set time of day
A0
A2
A4
A8
AA
AC
AE
B0
B2
B4
B5
B6
Check key lock
Initialize typematic rate
Erase F2 prompt
Scan for F2 key stroke
Enter SETUP
Clear in-POST flag
Check for errors
POST done - prepare to boot operating system
One short beep before boot
Display MultiBoot menu
1
Check password, password is checked before
option ROM scan
B7
B8
BC
BE
BF
ACPI initialization
Clear global descriptor table
Clear parity checkers
Clear screen (optional)
Check virus and backup reminders
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Appendix E: Codes and error messages
222
CP
C0
Beeps
Reason
Try to boot with INT 19
Forced shutdown
C8
C9
Flash recovery
DO
D2
D4
D6
D8
DA
DC
Interrupt handler error
Unknown interrupt error
Pending interrupt error
Initialize option ROM error
Shutdown error
Extended Block Move
Shutdown 10 error
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223
Recovery BIOS POST codes
The table below lists the port-80 codes displayed during a recovery
boot process.
CP
E0
E1
E2
E3
E4
E5
E6
E7
E8
E9
EA
EB
EC
ED
EE
EF
F0
F1
F2
F3
Reason
Initialize chip set
Initialize bridge
Initialize processor
Initialize timer
Initialize system I/O
Check forced recovery boot
Validate checksum
Go to BIOS
Initialize processors
Set 4 GB segment limits
Perform platform initialization
Initialize PIC and DMA
Initialize memory type
Initialize memory size
Shadow boot block
Test system memory
Initialize interrupt services
Initialize real time clock
Initialize video
Initialize beeper
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Appendix E: Codes and error messages
224
CP
F4
F5
F6
F7
Reason
Initialize boot
Restore segment limits to 64 KB
Boot mini DOS
Boot full DOS
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225
BMC beep codes
The table below lists the beep codes generated by the BMC.
Beeps
1-5-1-1
1-5-4-2
Reason
FRB failure (processor failure)
Power fault: DC power unexpectedly lost
(power control failures)
1-5-4-3
1-5-4-4
Chipset control failure
Power control fault
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Appendix E: Codes and error messages
226
POST error messages and codes
The table below lists POST error codes and their associated messages.
The BIOS prompts the user to press a key in case of serious errors.
Some of the error messages are preceded by the string "Error" to
highlight the fact that these indicate a system that might be
malfunctioning. All POST errors and warnings are logged in the system
event log.
Code
0200:
0210:
0211:
0212:
0213:
Error Message
Failure Fixed Disk
Stuck Key
Failure Description
Hard disk error
Keyboard connection error
Keyboard failure
Keyboard error
Keyboard Controller Failed
Keyboard controller failed
Keyboard locked
Keyboard locked - Unlock key
switch
0220:
0230:
0231:
0232:
0233:
Monitor type does not match
CMOS - Run SETUP
Monitor type does not match
CMOS
System RAM Failed at offset
Shadow RAM Failed at offset
System RAM error offset
address
Shadow RAM failed offset
address
Extend RAM Failed at address
line
Extended RAM failed offset
address
Memory type mixing
detected
Memory type mixing
detected
0234:
0235:
Single - bit ECC error
Multiple- bit ECC error
Memory 1 bit error detected
Memory multiple-bit error
detected
0250:
System battery is dead -
Replace and run SETUP
NVRAM battery dead
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227
Code
Error Message
Failure Description
0251:
System CMOS checksum bad -
Default configuration used
CMOS checksum error
0252:
Password checksum bad -
Passwords cleared
0260:
0270:
0271:
02B0:
02B2:
System timer error
System timer error
RTC error
Real time clock error
Check date and time setting
Diskette drive A error
RTC time setting error
Incorrect Drive A type - run
SETUP
Incorrect drive A type
CPU cache error
02D0:
0B00:
0B1B:
0B1C:
0B50:
0B51:
0B52:
0B53:
0B5F:
System cache error - Cache
disabled
Rebooted during BIOS boot
at Post Code
PCI System Error on Bus/
Device/Function
PCI system error in bus/
device/function
PCI Parity Error in Bus/Device/
Function
PCI system error in bus/
device/function
Processor 1 with error taken
offline
Failed processor 1, error
detected.
Processor 2 with error taken
offline
Failed processor 2, error
detected.
Processor 3 with error taken
offline
Failed processor 3, error
detected.
Processor 4 with error taken
offline
Failed processor 4,n error
detected.
Forced to use CPU with error
An error detected in the
entire CPU.
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Appendix E: Codes and error messages
228
Code
Error Message
Failure Description
0B60:
0B61:
0B62:
0B6F:
0B70:
0B71:
0B74:
0B75:
0B7C:
DIMM bank 1 has been
disabled
Memory error, memory bank
1 failed
DIMM bank 2 has been
disabled
Memory error, memory bank
2 failed
DIMM bank 3 has been
disabled
Memory error, memory bank
3 failed
DIMM bank with error is
enabled
An error detected in all the
memory
The error occurred during
temperature sensor reading
Error while detecting a
temperature failure.
System temperature out of
the range
Temperature error detected.
The error occurred during
voltage sensor reading
Error while detecting voltage
System voltage error
System voltage out of the
range
The error occurred during
redundant power module
confirmation
The error occurred while
retrieving the power
information.
0B80:
0B81:
BMC Memory Test Failed
BMC device (chip) failed
BMC device (chip) failed
BMC Firmware Code Area
CRC check failed
0B82:
0B83:
0B90:
BMC core Hardware failure
BMC IBF or OBF check failed
BMC device (chip) failed
Access to BMC address failed
BMC device (chip) failed
BMC Platform Information
Area corrupted.
0B91:
BMC update firmware
corrupted.
BMC device (chip) failed
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229
Code
Error Message
Failure Description
0B92:
Internal Use Area of BMC
FRU corrupted.
SROM storing chassis
information failed
Available for use except for
FRU command and
emergency management
port function.
0B93:
0B94:
BMC SDR Repository empty.
BMC device (chip) failed
IPMB signal lines do not
respond.
SMC (Satellite Management
Controller) failed
Available for use except for
the access function to SMC
via IPMB.
0B95
BMC FRU device failure.
SROM storing chassis
information failed
Available for use except for
FRU command and
emergency management
port function.
0B96
0B97
0BB0:
BMC SDR Repository failure.
BMC SEL device failure.
BMC device (chip) failed
BMC device (chip) failed
SROM data read error
SMBIOS - SROM data read
error
0BB1:
0BD0:
0BD1:
0BD2:
SMBIOS - SROM data
checksum bad
Bad checksum of SROM data
1st SMBus device address not
acknowledged.
Some SMBus device (chip)
failed
1st SMBus device Error
detected.
Some SMBus device (chip)
failed
1st SMBus timeout.
Some SMBus device (chip)
failed
Expansion ROM not
initialized.
PCI Expansion ROM card not
initialized
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Appendix E: Codes and error messages
230
Code
Error Message
Failure Description
Invalid System Configuration
Data
System configuration data
destroyed
System Configuration Data
Read Error
System configuration data
read error
Resource Conflict
PCI card resource is not
mapped correctly.
System Configuration Data
Write error
System configuration data
write error
Warning: IRQ not configured
PCI interrupt is not
configured correctly.
8503:
Incorrect memory speed in
location: XX, XX, …
Non-PC200 DIMMs have been
installed in slots XX, XX, …
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Index
ACPI 26
ASMe 36
A
hot-plug indicator board 109
PCI add-in boards 69
B
164
BIOS setup
Advanced 121
133
131
123
Boot 142
Exit 143
introduction 113
Main 116
118
I
Processor Settings 120
installations precautions 41
Security 134
changing a password 137
removing the User pass-
word 137
User password 134
Server 138
S
Console Redirection 141
System Management 140
BMC 164
SCSISelect 188
SDR 165
software updates 189
SSU 168
system features
ACPI 26
C
codes and error messages 215
configuration worksheets 195
hot-swap drive bays 24
memory 22
network interface controllers
23
E
EMP 167
equipment log 195, 197
onboard video 23
overview
3
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232
power supply 25
processors 22
SCSI controller 22
system fan 25
front control panel
164
8
system physical specifications
system rack installation 145
procedures 150
4
main chassis components
mainboard layout 13
jumpers 15
6
rack mount kit contents 147
tools and supplies 148
peripheral device bay 12
rear panel 10
warnings and precautions 148
system cables 19
system setup 27
system utilities 163
hardware setup 33
T
pre-setup instructions 29
pre-setup safety reminders 32
setup reminders 32
troubleshooting 203
FAQs 209
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