AEG Cooktop 102 D User Manual

102 D

Cooker Hood

Installation and Operating Instructions

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What to do if

If your appliance fails to work properly please carry out the

following checks.

Symptom

Solution

The cooker hood will not start... Check that:

The hood is connected to

the electricity supply.

Check that the fan speed

control is set to 1, 2 or 3.

The cooker hood is not working Chec k that:

effectively..

The fan speed is set high

enough for the task.

The grease filters are

clean.

The kitchen is adequately

ventedtoallowtheentryof

fresh air.

If set up for recirculation,

check that the charcoal

filter is still effective.

If set up for extraction,

check that the ducting and

outlets are not blocked.

The cooker hood has

The safety cut-out device

switched off during operation... has been tripped.

Turn off the hob and then

waitforthedevicetoreset.

If the hood has been

installedbelowtheheights

indicatedintheinstallation

instructions the motor will

cut-out frequently which

will damage the hood.

If after all these checks, the problem persists, contact your local

Service

Force Centre, quoting the model and serial number.

Please note that it will be necessary to provide proof of

purchase for any in-guarantee service calls.

In-guarantee customers should ensure that the above checks

have been made as the engineer will make a charge if the fault

is not a mechanical or electrical breakdown.

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Service and spare parts

In the event of your appliance requiring service, or if you

wish to purchase spare parts, contact your local AEG

Service Force Centre by telephoning

08705 929 929

Your call will be automatically routed to the Service Centre

covering your post code area.

For the address of your local Service Force Centre and

further information about Service Force, please visit the

website at www.serviceforce.co.uk

Please ensure that you have read the section „What to do

if....“ as the engineer will make a charge if the fault is not a

mechanical or electrical breakdown even the appliance is

under warranty.

Please note that proof of purchase is required for in-

guarantee service calls.

Help us to help you

Please determine your type of enquiry before writing or

telephoning.

When you contact us we need to know:

•

Your name

Address and post code

Telephone number

Clear and concise details of the fault

Name and model of the appliance*

E number*

* This information can be found on the rating plate, which

can be seen when the grease filters are removed.

Customer Care

For general enquiries concerning your AEG appliances, or

for further

information on AEG products, please contact our Customer

Care

Department at the address below or visit our website at

www.aeg.co.uk

Customer Care Department

AEG Domestic Appliances

55-77 High Street

Slough

Berkshire

SL1 1DZ

Tel.: 08705 350 350*

calls to this number may be recorded for training

purposes.

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Guarantee conditions

Guarantee Conditions

AEG offer the following guarantee to the first purchaser of this

appliance.

1. The guarantee is valid for 12 months commencing when the

appliance is handed over to the first retail purchaser, which

must be verified by purchase invoice or similar

documentation.The guarantee does not cover commercial

use.

2. The guarantee covers all parts or components which fail

due to faulty workmanship or faulty materials. The

guarantee does not cover appliances where defects or poor

performance are due to misuse, accidental damage,

neglect, faulty installation, unauthorised modification or

attempted repair, commercial use or failure to observe

requirements and recommendations set out in the

instruction book.This guarantee does not cover such parts

as light bulbs, removable glass-ware or plastic.

3. Should guarantee repairs be necessary the purchaser must

inform the nearest customer service office (manufacturer`s

service or authorised agent). AEG reserves the right to

stipulate the place of the repair (i.e.the customer`s home,

place of installation or AEG workshop).

4. The guarantee or free replacement includes both labour and

materials.

5. Repairs carried out under guarantee do not extend the

guarantee

period for the appliance. Parts removed during guarantee

repairs become the property of AEG.

6. The purchaser`s statutory rights are not affected by this

guarantee.

European Guarantee

If you should move to another country within Europe then your

guarantee moves with you to your new home subject to the

following qualifications:

The guarantee starts from the date you first purchased your

product.

The guarantee is for the same period and to the same

extent for labour and parts as exist in the new country of

use for this brand or range of products.

This guarantee relates to you an cannot be transferred to

another user.

Your new home is within the European Community (EC) or

European Free Trade Area.

The product is installed and used in accordance with our

instructions and is only used domestically, i.e. a normal

household.

The product is installed taking into account regulations in

your new country.

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Before you move please contact your nearest Customer Care

Centre, listed below, to give them details of your new home.They

will then ensure that the local Service Organisation is aware of

your move and able to look after you and your appliances.

France

Germany

Italy

Senlis

+33 (0) 3 44 62 29 29

+49(0)8002347378

+39 (0) 800 117 511

+46 (0) 8 672 5360

+44 (0) 1753 219899

Nürnberg

Pordenone

Stockholm

Slough

Sweden

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AEG Hausgeräte GmbH

Postfach 1036

D-90327 Nürnberg

http://www.aeg.hausgeraete.de

LI1ZGA Ed. 05/02

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