Panasonic WJ ND300A User Manual

Network Disk Recorder

Operating Instructions

Model No.

WJ-ND300A

-L

T-2

Dis

-ND

300

0_A

Before attempting to connect or operate this product,

please read these instructions carefully and save this manual for future use.

Preface

Features

The Network Disk Recorders WJ-ND300A series are designed for use within a surveillance system, and perform

recordings and playbacks pictures from network cameras in the system.

The network disk recorder is a recording device using a hard disk drive to record camera pictures instead of using

video tapes so that pictures recorded by repeated overwriting will not experience deterioration of the recorded pic-

ture quality.

Up to 32 cameras can be connected via a network and it is possible to record their camera pictures. It is possible to

perform the settings or operate the WJ-ND300A (this unit) using a web browser installed on a PC connected to a

network. Up to 8 PCs (web browsers) can access this unit concurrently and it is possible to perform the settings and

operate this unit.

"WJ-ND300A" is the generic name of the network disk recorders WJ-ND300A series.

Various Recording Functions

• Multi-recording

It is possible to perform multiple recordings using a single network disk recorder even if the operating environ-

ments are different, for example, recording pictures of cameras in different places at different times.

• Schedule recording

It is possible to perform recording automatically at a scheduled time on a designated day of a week. It is also

possible to perform recording at a different recording rate according to time range.

• Emergency recording

In the case of an emergency, emergency recordings will be given a higher priority than other recording modes by

operating an external switch.

• External timer recording

It is possible to perform recording automatically using an external timer.

• Event recording

At an event occurrence, such as an alarm signal is supplied, the recording mode (quality and recording rate) can

be changed to high quality to record pictures.

Downloading/Transmitting Images

It is possible to download (save) the currently displayed image in the web browser window onto the hard disk of a

PC. By establishing an FTP server, it is possible to transmit images to the designated FTP server periodically. When

an event occurs, it is possible to transmit images from the camera installed in the place where the alarm occurred.

Event Notification Function

When an event occurs, it is possible to send e-mails to designated addresses to notify of the event occurrence.

It is also possible to send an e-mail with an image recorded when the event occurred.

Security Function and Reliability

• User authentication function (registration of ID and password) allows users access to predetermined selection of

the available functions. Up to 32 users can be registered.

• Host authentication function restricts devices from operating this unit if their IP addresses are not registered.

• If a hard disk crashes, the RAID 5 function prevents any recorded pictures loss.

About these Operating Instructions

There are 3 sets of operating instructions for the WJ-ND300A as follows.

• Installation Guide (book)

• Operating Instructions (PDF)

• Setup Instructions (PDF, these operating instructions)

These "Operating Instructions" contain descriptions of how to operate this unit using a PC via a network.

Refer to the "Setup Instructions (PDF)" for descriptions of how to perform the required settings to operate this unit

using a PC and how to connect to other devices. (These operating instructions are for system installers.)

The settings of the unit will be different depending on the settings of the LAN or the Internet service provider to which

the unit is to be connected. Refer to an administrator of each network for further information about the respective

network.

Refer to the provided "Installation Guide (book)" for descriptions of how to operate this unit using the buttons on the

front panel of the unit, installation and system configurations.

Adobe^®Reader is required to read these operating instructions (PDF) on the provided CD-ROM. When the Adobe^®

Reader is not installed on the PC, download the latest Adobe^®Reader from the Adobe web site and install it.

"WJ-ND300A" or "ND300A" shown in the illustrations used in these operating instructions indicate this unit or the

WJ-ND300A series.

System Requirements for a PC

It is recommended to operate this unit using a PC that meets the following system requirements. If using a PC that

does not meet the following system requirements, it may cause problems such as slow imaging or the browser

becomes inoperable.

OS:

Microsoft^®Windows^®2000 Professional SP4*, Microsoft^®Windows^®XP Professional SP2,

Microsoft^®Windows^®XP Home Edition SP2

English, French, Spanish, German, Italian

IBM PC/AT Compatible

OS Language:

Computer:

CPU:

Pentium^®4 3.0 GHz or faster

Memory:

512 MB or more

Monitor:

Network Interface:

Web Browser:

1024 x 768 pixels or more, 24-bit True color or better

10/100Mbps Network interface card must be installed

Microsoft^®Internet Explorer 6.0 SP1, 6.0 SP2

Other web browsers are not compatible with this unit.

*: Update Microsoft Direct X to 9.0C or later. The latest Direct X can be downloaded from the web site of Microsoft

Corporation.

Trademarks and Registered Trademarks

• Adobe, Adobe logos, and Acrobat are registered trademarks of Adobe Systems Incorporated in the U.S. and/or

other countries.

• Microsoft, Windows and Windows XP are registered trademarks of Microsoft Corporation in the U.S. and/or other

countries.

• Other names of companies and products contained in these operating instructions may be trademarks or regis-

tered trademarks of their respective owners.

Abbreviations

The following abbreviations are used in these operating instructions.

Microsoft^®Windows^®2000 Professional Service Pack 4 is described as Windows 2000.

Microsoft^®Windows^®XP Professional SP2 and Microsoft^®Windows^®XP Home Edition SP2 are described as

Windows XP.

Terms Used in these Operating Instructions

HDD

Refers to a hard disk drive (mass storage medium). The unit records camera pictures on a hard disk rather than on

video tape.

Recording rate (ips, I-Frame)

Refers to the unit that determines the smootheness with which the recorded images are played back. "ips" is used to

express the number of frames recorded per second. The higher the number, the smoother the movement, but the

available recording time becomes shorter. "I-Frame" is used to express the refresh interval set on the camera.

Resolution

Resolution refers to the degree of fineness and quality of the camera pictures recorded by this unit. This unit dis-

plays the resolution in number of dots. For example, if the number of horizontal dots is 720 and the number of verti-

cal dots is 480, the display reads 720 x 480.

M-JPEG

A video codec that compresses video fields from the camera into independent JPEG images sequentially by query

from the unit.

Network load will be reduced comparing with the method that obtains JPEG images independently from the camera.

However, the transmission rate will fluctuate depending on the state of the camera.

Some cameras phrase this video codec as just "JPEG".

Manual recording

Function for starting and stopping recording manually by clicking the recording button or recording stop button.

Schedule recording

Function for starting and stopping recording automatically at a preset time.

Event recording

Function for starting recording automatically when an event occurs.

Event recordings are divided into pre recordings (pictures before the event occurs) and post recordings (pictures

after the event occurs).

Emergency recording

Function for performing priority recording in emergency situations, etc. through an external switch connected to the

unit.

SD memory recording/SD memory data

Function featured in some Panasonic’s cameras that saves images on the SD memory card on the camera when

communication with the camera failed in the period set for the schedule recording of this unit. Images saved by the

SD memory recording are described as "SD memory data" on these operating instructions. The recording time of SD

memory data will be displayed based on the clock of the camera.

External recording mode

Function for changing the programmed time schedule through an external switch connected to the unit.

Event

An event is a phenomenon which triggers a specific operation (event operation) in the unit. Events are divided into

terminal alarm, command alarm, and site alarm.

Event Action

Event action refers to a specific operation performed when an event occurs. Event operations are divided into ALM

(Alarm Mode), ADM (Activity Detection Mode), and are selectable. In ALM, the occurrence of an event is announced

by screen display, LED, or buzzer (Alarm Operation). In ADM, the occurrence of an event is not announced, but the

unit starts event recording, performs the preset operations, and enters the event into the event log. In OFF mode,

the unit only enters the event into the event log.

Sequence

Sequence refers to automatically changing the displayed camera picture in a preset sequence. Sequence display is

possible while the unit displays live pictures.

Electronic zoom

Function for enlarging live and playback pictures. While the camera uses the camera zoom function to enlarge pic-

tures, the electronic zoom function enlarges the picture electronically in the unit and displays it.

Camera control

Camera control refers to controlling the functions of the combination cameras connected to the unit. These functions

include Pan/Tilt, Zoom, Focus, Brightness, Preset Operations (moving the camera to a preset horizontal/vertical

position), and Auto (for example, automatic panning).

A-B repeat playback

Function for playing back repeatedly between a set start point (A) and an end point (B) in playback mode.

HDD safety mode

Function for turning off the power supply to the HDD to prevent damage of the HDD due to vibration and shock if the

unit is mounted in or dismounted from the rack with the power turned on.

Disk config

When an HDD is replaced, removed, or added, the HDDs need to be newly configured. Disk config refers to the

menu for performing these HDD settings.

RAID (RAID5)

This stands for Redundant Arrays of Inexpensive Disks. It refers to a technology to implement a high-speed large-

capacity and high-reliability disk unit by distributing access to multiple HDDs. If trouble occurs in one of the HDDs,

the data on the faulty HDD can be recovered based on the error correction data recorded on the other HDDs.

(RAID5 is used when 3 or more HDDs are connected. If trouble occurs simultaneously in 2 or more HDDs, the data

of the faulty HDD cannot be recovered.)

System Administrator

This refers to a person who has the responsibility and authority to operate the unit and perform settings.

Recording/Playback/Live Image Transmission

Recording

Images will be transmitted from cameras to this unit and will be recorded. Images from up to 32 cameras can be

recorded on a single network disk recorder. Recorded images are compliant with the JPEG format.

Image data

Network camera

HDD

This unit

Playback

Images recorded on the hard disk drive of this unit can be transmitted to a PC and they can be played. A single net-

work disk recorder can transmit images to up to 8 PCs (web browsers). It is necessary to use a web browser or the

optional software (WV-AS65) to display recorded images.

Image data

Network camera

HDD

This unit

Live Image Transmission

Live images from network cameras can be transmitted to PCs through this unit. Live images from up to 32 network

cameras can be transmitted to up to 8 PCs concurrently.

Image data

Network camera

HDD

This unit

Restrictions when operating MPEG-4 images

There are following restrictions when "MPEG-4" is selected for the image compression method on the setup menu

(advanced) ("NW camera setup" under "Camera").

1. When displaying live images

q Black screen may be displayed for the first few seconds ( ) when the following operations are performed while

displaying live images.

• When MPEG-4 live images are displayed (by switching camera channel, etc.)

• When MPEG-4 image is enlarged (or when enlarged MPEG-4 image is resized to the original size)

w It may take several seconds ( ) for refresh interval of MPEG-4 image when displaying images on a 4-screen.

Example: When "3 seconds" is selected for the refresh interval on the camera, MPEG-4 image will be refreshed

in 3 seconds intervals.

e When "QUICK" is selected for "REC Type" under "REC Setup" of the setup menu (QUICK), MPEG-4 live image

will not be displayed. To display MPEG-4 live image, select "ADVANCED".

2. When displaying images sequentially

When "MPEG-4" is selected for the image compression method of the camera selected for a camera channel on the

setup menu (advanced) ("Sequence Setup" under "Camera"), the respective sequence step will be skipped.

3. When playing recorded images

q Displayed playback time may be fast for several seconds ( ) when the following operations are performed while

playing recorded images

• When MPEG-4 recorded images are played (by changing camera channel, etc.)

• When MPEG-4 image is enlarged (or when enlarged MPEG-4 image is resized to the original size)

(When operating to zoom in/out a paused MPEG-4 recorded image, image of several seconds later than the

displayed image may be enlarged.)

• When the [PLAY] button is clicked again while playing MPEG-4 image

• When the first frame is displayed by clicking the [NEXT IMAGE] button during pausing

w Playback may be performed in several seconds intervals ( ) when the following operations are performed while

playing MPEG-4 image.

• Reverse playback

• Fast playback/fast reverse playback

• Reverse frame playback

Example: When "3 seconds" is selected for the refresh interval on the camera, MPEG-4 image will be played

in 3 seconds intervals.

e When two records are played sequentially, the last few frames of the former record and the first few frames of the

next record may be displayed overlapped.

r Black screen may be displayed when the A-B repeat playback is performed.

t When playing MPEG-4 image by designating time and date, playback may start from a point several seconds

after the designated time and date or from the first frame of the next record.

4. When recording images

q Time and date displayed on the recording event list (actual start time of recordings) may not exactly indicate the

actual time of recording trigger (event occurrence time, start time of the schedule recording, etc.), and also the

recording duration may be shortened for seconds worth two times of the refresh interval set on the camera.

Example: When the set recording duration and the set refresh interval of the camera are 10 seconds and 1 sec-

ond respectively

10 – (1 x 2) = 8 (sec)

The minimum actual recording duration is 8 seconds.

w When pre-event recording is set to be performed, pre-event recording duration may be longer than the set dura-

tion.

Example: Depending on the size of the image data, pre-recording duration may be around 10 seconds even

when setting 5 seconds for the pre-event recording duration.

e When "QUICK" is selected for "REC Type" under "REC Setup" of the setup menu (QUICK), MPEG-4 images will

not be recorded. To record images in MPEG-4 format, select "ADVANCED".

5. When copying images

Copying may start from a point several seconds ( ) later than the designated start time when copying MPEG-4

images. To copy the desired images for sure, designate start time several seconds earlier than the time when the

desired images are recorded, and set time range for copying longer than the refresh interval set on the camera.

6. When downloading recorded images

Download of recorded images may start from a point several seconds ( ) earlier than the designated start time. Set

time range for download longer than the refresh interval set on the camera.

7. When transmitting images recorded at an event occurrence to the FTP server

Duration of images to be transmitted to the FTP server, which are recorded at an event occurrence, may not be

exactly the same as the duration set for "Duration-Pre" and "Duration-Post". Set "Duration-Pre" and "Duration-Post"

longer than the refresh interval set on the camera.

8. Other

MPEG-4 images will not be attached to alarm mails.

Even when images are to be transmitted to the FTP server periodically, MPEG-4 images will not be transmitted.

*: Time (seconds) differs depending on the refresh interval set on the camera (1 – 5 seconds). To shorten time lag,

set the refresh interval on the camera shorter. Refer to the operating instructions of the camera for how to config-

ure the refresh interval.

Recording

Start/stop recording manually.

Refer to a system administrator for the required settings for manual recording.

Refer to the Setup Instructions (PDF) for descriptions of how to turn on the unit and how to display the operation win-

dow.

Screenshot 1

Display the [HDD] tab.

Step 1

Click the [D] button of the [Recording] box.

Note:

Hold down the [D] button until the recording button

and the recording stop button are displayed.

Screenshot 2

The recording button will be displayed in the [Recording]

box.

Step 2

Start recording by clicking the recording button

• The [REC] indicator in the status display area will be

lit red when recording has started.

• When images from cameras are currently recorded

with higher priority than manual recording, manual

recording will be suspended until that recording fin-

ishes.

Refer to the following for further information about

each recording mode.

Step 3

Click the recording stop button

to stop recording.

→ The [REC] indicator will go off.

Notes:

• When stopping manual recording while another

recording with a different recording mode (ex. event

recording → next page) is being performed, the

[REC] indicator will remain lit and the other recording

will continue.

• It is impossible to record images when images are

not being received from cameras.

About the recording mode and the priority

There are 5 recording modes. Each recording mode and priority is as follows.

When two or more recordings with different recording modes started simultaneously, only recording with the highest

priority will start.

Recording Mode

Description

Priority

Emergency

recording

When an emergency event occurs, perform recording manually using an

external switch, etc..

Highest

Post-event recording Perform recording manually at any event occurrence.

Manual recording

Start/stop recording manually.

Schedule recording

It is possible to perform recording automatically at a schedule time on a

designated day of a week.

Pre-event recording

Perform recording manually at any event occurrence.

Playback

A recorded image can be played. Playback is also available during recording.

Screenshot 1

Display the [HDD] tab.

Step 1

Click the [PLAY] button.

→ Playback of a recorded image will be performed.

will be displayed in the status display area.

Playback will start from the finish point (time and

date) of the last playback.

Notes:

• When played for the first time after login, the latest

recorded image will be played. Playback will start 30

seconds before the time of the latest recorded image

with the default setting. The following are available

for the playback start time.

5 s/10 s/30 s/1 min/5 min

Refer to a system administrator for further informa-

tion.

• Playback speed may become slow when load to be

processed is getting higher (such when many cam-

eras are connected or when live/recorded images

are displayed on multiple windows).

• When playing images on a 4-Screen, images will be

played with frame dropping.

• When playing images recorded at a different record-

ing rate (one at a higher rate and the other at a

lower rate) simultaneously on a 4-Screen, the differ-

ence between the displayed time for each channel

will be widen.

• To play SD memory data, filter data using the

recording event search and select data to be played

from the result list. (page 19)

Step 2

Click the [STOP] button to stop playback.

→

displayed in the status display area will go off

and a live image will be displayed.

Notes:

• It is possible to change camera channels by clicking

the desired camera channel on the [Cam Select] tab

during playback.

• It is possible to switch the screen to a quad-screen

by clicking the desired [Multiscreen Select] button

during playback.

• Clicking the camera title during quad display will dis-

play the clicked picture on a single screen.

Other functions for playback

Pausing

• Playback will be stopped when this button is clicked during

playback.

• Playback will be resumed when this button is clicked during

pausing.

Frame play/reverse

frame play

• Frame play/reverse frame play is available only during paus-

ing.

• When the [NEXT IMAGE] button is clicked, the next frame is

played and paused.

• When the [PREV IMAGE] button is clicked, the previous frame

is played and paused.

Note:

When the image currently being played is in MPEG-4 format,

some frames of recorded images will not be displayed.

Reverse frame play will be performed with the set refresh

interval of the camera.

Fast playback/fast

reverse playback

• Playback speed will be changed in the following order each

time the fast playback button is clicked: Step2 (Approx. 4x) →

Step3 (Approx. 8x) → Step4 (Approx. 16x) →

Step5 (Approx. 32x) → Step6 (Approx. 48x) →

Step7 (Approx. 96x)

• Reverse playback speed will be changed in the following

order each time the fast reverse playback button is clicked:

Step2 (Approx. 4x) → Step3 (Approx. 8x) →

Step4 (Approx. 16x) → Step5 (Approx. 32x) →

Step6 (Approx. 48x) → Step7 (Approx. 96x)

• When the [PLAY] button or the [REV PLAY] button is clicked

during fast playback/fast reverse playback, playback speed

will return to the normal playback speed.

Note:

When the image currently being played is in MPEG-4 format,

some frames of recorded images will not be displayed. Fast

playback/fast reverse playback will be performed with the set

refresh interval of the camera.

Skip/reverse skip

• When the [NEXT RECORD] button is clicked, playback is

skipped to the latest recorded image.

• When the [PREV RECORD] button is clicked, playback is

skipped to the oldest recorded image.

• When there is no latest/oldest recorded image to be skipped

to, the current playback will continue, but the playback may

start from a point around a minute before the last playback

point.

Skips to the latest

recorded image.

• Skips to the latest time of the image currently playing and

plays it. Skips to the point 30 seconds before the time of the

latest recorded image with the default setting.

The following points are available to be skipped to.

5 s/10 s/30 s/1 min/5 min

Refer to a system administrator for further information.

• When the [GO TO LAST] button is clicked while displaying live

images, playback of the latest recorded images from the

selected camera channel will start.

Note:

When the [GO TO LAST] button is clicked while recording

images at a lower recording rate, playback of the latest

recorded images may be paused or images may not be dis-

played.

Playback on a multi-

screen

• Displays playback images on a 4-Screen.

• Up to 4 camera images can be displayed simultaneously on a

4-Screen screen.

Images of the camera group (A-H) consisted from 4 camera

channels in advance will be switched and displayed sequen-

tially on a 4-Screen screen.

Refer to the Setup Instructions (PDF) for descriptions of how

to perform the camera group settings.

• Click a camera title in the [Cam Select] tab or the camera title

displayed on the image to return to a single screen display.

Notes:

• When displaying images on a multi-screen, it may cause out-

of-sync between each channel. In this case, click the [PLAY]

button after clicking the [PAUSE] button to correct the syn-

chronization between each channel.

• When frame play is performed while displaying images on a

multi-screen, displayed paused images of each channel may

not simultaneously go to the next/previous frame.

Text

(page 34)

• The attached text information will be displayed when this but-

ton is clicked during pausing.

Click the [TEXT] button after pausing playback.

• The text information display/edit is available only when a

recorded image is played in a single screen.

EL-Zoom

• Displayed playback images or live images will be enlarged.

• Click the button in the [EL-Zoom] box to zoom in on the dis-

played image.

[x1] button: Returns to the original displayed size (x1

zoomed size).

[x2] button: Displays images with x2 zoomed size.

[x4] button: Displays images with x4 zoomed size.

Clicking a point in the zoomed image moves the zoomed

image by positioning the clicked point as the center point.

A-B Repeat Playback

Recorded images between two designated points (point A: start

point, point B: end point) will be played repeatedly.

q Designate a start point (A) by clicking the [Start] button during

playback.

→ The time and date of point A will be displayed next to the

[Start] button.

w Designate an end point (B) by clicking the [End] button during

playback.

→ The time and date of point B will be displayed next to the

[End] button.

e Playback between point A and B will start and keep playing

repeatedly when the [START] button is clicked.

r Click the [Cancel] button during A-B repeat playback to return

to normal playback.

Note:

Black screen may be displayed when the A-B repeat playback

is performed while playing MPEG-4 image.

Zoom In

Enlarges the live camera image and playback picture.

Note:

Image of a point several seconds later than the displayed

image may be enlarged when the [Zoom In] button is clicked

while playing MPEG-4 image.

Playback after Selecting a Disk

Images from cameras will be recorded on the built-in hard disk drive of this unit.

Select a disk and play images as follows.

The following disks can be selected.

• HDD normal recording area/event recording area: Recording area in the built-in hard disk of this unit. Recorded

images by manual recording (page 10), event recording or SD memory data will be stored in this area.

• HDD copy area: Copy area in the built-in hard disk of this unit. Recorded images will be copied in this area. (page

31)

Built-in hard disk (HDD)

Recording area for manual recording/schedule recording/

SD memory data

Normal recording area

Recording area for event recording

Event recording area

Recording area for copying

Copy area

Notes:

• The built-in hard disk or the built-in hard disk in an extension unit is described as "disk" in these operating

instructions.

• Playback is also available during recording.

• The capacity of each recording area will be different depending on the settings. Refer to a system administrator

for further information.

Screenshot 1

Click the [Disk Select] button in the [Search] box of the

[Control] tab. The disk select window is displayed.

Step 1

Check the radio button of the desired disk to be played.

Step 2

Click the [OK] button.

Note:

It is impossible to select the HDD copy area in the

following cases (the pop-up window will be dis-

played):

• When the selected area has been selected by

another user

• When copying is being performed manually

• When playing images

Screenshot 2

The selected disk will be displayed on the status display

area.

Step 3

Click the [HDD] tab.

Screenshot 3

The [HDD] page will be displayed.

Step 4

Click the [PLAY] button.

→ Recorded images on the selected disk will be

played.

will be displayed in the status display

area.

Note:

Playback will start from the finishing point (time and

date) of the last playback by clicking the [PLAY] but-

ton after stopping playback.

Step 5

Click the [STOP] button to stop playback.

→

displayed in the status display area will go off

and a live image will be displayed.

Playback from a Designated Time and Date

Start playback by designating the desired time and date of a recorded image to be played. Playback is also available

during recording.

Screenshot 1

Click the [GO TO DATE] button in the playback point

operation area after selecting the desired camera chan-

Step 1

Click the [i] button and enter the desired time and

date of a recorded image to be played.

nel to display the "GO TO DATE" window.

• Standard CH

Determine which camera channel is to be used as a

standard time zone when searching.

(It is necessary to determine the primary time and date

by selecting a camera channel when cameras are

installed in two or more countries.)

Step 2

Click the [PLAY] button.

→ Play recorded images of the entered time and date.

will be displayed in the status display area.

When there is no image for the entered time and

date, the following action will be taken.

When there are images recorded after the entered

time and date, the nearest recorded image after the

entered time and date will be played.

Notes:

• When playing MPEG-4 image by designating time

and date, playback may start from a point several

seconds after the designated time and date or from

the first frame of the next record.

• SD memory data saved on this unit cannot be

searched and played if filtered by time and date.

Filter data using the recording event search and

Screenshot 2

select data to be played from the result list. (page

The recorded images will be played in this area.

19)

Step 3

Click the [STOP] button on the [HDD] tab to stop play-

back.

→

displayed in the status display area will go off

and a live image will be displayed.

Search and Play Recorded Event

Search for a recording event and play it (recording event search)

Recording events can be searched by filtering as follows.

Note:

Area of the hard disk drive subject to search for recording events is different depending on the disk area. To

search for recording events in the HDD normal recording area and event recording are, select "NORMAL AREA"

or "EVENT AREA". To search for recorded images in the copy area, select "COPY AREA".

Refer to page 16 for further information about "Disk Select".

About Filtering

Conditions for filtering

How to search

Time and date

Designate a time period and search images recorded in the designated period to

play.

Event

Searches for images from the selected recording mode only. The following recording

modes can be selected.

• Manual:

Manual recording (page 10)

• Schedule:

• Emergency:

• Site alarm:

• Terminal alarm:

• Command alarm:

• SD memory:

Schedule recording (Setup Instructions (PDF))

Emergency recording (Setup Instructions (PDF))

Recording at a site alarm occurrence (page 28)

Recording at a terminal alarm occurrence (page 28)

Recording at a command alarm occurrence (page 28)

SD memory data (Setup Instructions (PDF))

Text

Searches only images recorded with/without text information.

About Displaying the Recording Event List Window

Number of the listed data

Number of the listed data: The total number of the list-

ed data will be displayed. When the total number of

the listed data is more than 10 000, the ">10000"

indication will be displayed.

[All List] button: Cancels filtering and lists all recording

events.

[Refresh] button: Refreshes the displayed contents to

the newest one.

[Prev Page] button: Displays the previous page of the

list.

[Next Page] button: Displays the next page of the list.

DURATION: Start time of recording will be displayed.

CH: A camera channel currently used for recording will

be displayed. Recorded images of the displayed

camera channel will be played in a single screen.

REC: Recording mode will be displayed.

MAN: Manual Recording

SCH: Schedule recording

EMR: Emergency recording

TRM: Recording at a terminal alarm occurrence

COM: Recording at a command alarm occurrence

CAM: Site alarm

PRE: Pre-event recording

SD: SD memory data

TEXT: When text information is attached to the record-

ed image, "Added" will be displayed. When text

information is not attached to the recorded image,

"None" will be displayed.

How to Operate

Screenshot 1

Click the [Search] button in the [Search] box of the

[Control] tab. The "REC Event Search" window is dis-

played.

Step 1

Select searching conditions

• "Time & Date"

Filter by time and date. Select a start time and an end

time by clicking the [i] button.

• "REC Events"

Filter by recording event. Click to select the desired

recording event to be displayed when filtering by record-

ing events.

• "Standard CH"

Determine which camera channel is to be used as a

standard time zone when searching.

(It is necessary to determine the primary time and date

by selecting a camera channel when cameras are

installed in two or more countries. When both this unit

and the camera to be used as "Standard CH" are

installed in the same time zone, select "--".)

• "Camera"

Filter by camera channel. Check the radio button of the

desired camera channel to be searched for.

• "TEXT"

Filter by with/without text information. Select "Added" or

"None" by clicking the [i] button.

When "--" is selected, searching will be performed with-

out filtering by with/without text information.

Step 2

Click the [OK] button.

→

will be displayed in the status display area.

The filtered result will be displayed.

Note:

Click the [All List] button to cancel the filtering.

will go off and all recording events will be

listed.

Screenshot 2

The search results (recording event list) will be dis-

played below the [Control] tab.

Step 3

Click the time of the desired recording event.

→ Play a recorded image of the recording event from

the selected time.

Step 4

Click the [STOP] button to stop playback.

Notes:

• Playback of SD memory data

When a recorded image of the recording event con-

tains not many frames to play smoothly, a black

screen may be displayed or it may take time to

refresh images. In this case, display the image with

frame playback/reverse frame playback.

• Playback of SD memory data on a 4-Screen screen

When there is something wrong with playback

images on a 4-Screen screen, play images on a sin-

gle screen.

Monitor Live Images

Live image will be displayed in the web browser window.

It is possible to display live images on a single screen or a multi-screen in the web browser window.

It is also possible to display live images sequentially (sequential display).

Display Images from a Camera on a Single Screen

Screenshot 1

Display the [Cam Select] tab.

Step 1

Click the desired camera title from the list displayed in

the [Cam Select] box.

Note:

• Camera selection

When the "WJ-ND300A" icon is clicked, a group title

of the cameras connected to the WJ-ND300A will be

displayed. When the displayed group title is clicked,

a list of the cameras belonging to the selected group

will be displayed.

Click a displayed camera title to display images from

the respective camera channel.

Screenshot 2

Live images from the selected camera channel will be

displayed.

Notes:

• Camera Select

Clicking the camera title will display a list of cameras

connected to the unit.

Images from the selected camera channel will be

displayed on the image display area by clicking one

of camera names.

• About the electrical zoom

When displaying an image on a single screen,

zooming in on the displayed image is possible.

Click the button in the [EL-Zoom] box to zoom in on

the displayed image.

[x1] button: Returns to the original displayed size

(x1 zoomed size).

[x2] button: Displays images with x2 zoomed size.

[x4] button: Displays images with x4 zoomed size.

Clicking a point in the zoomed image moves the

zoomed image by positioning the clicked point as

the center point.

• When the [GO TO LAST] button is clicked while dis-

playing live images, playback of the latest recorded

images from the selected camera channel will start.

Display Images from Cameras on a 4-Screen

Images from cameras will be displayed on a 4-Screen screen.

Screenshot 1

Display the [Cam Select] tab.

Step 1

Click the button of the [Multiscreen Select] box.

Screenshot 2

Images from cameras will be displayed on a 4-Screen

screen.

Step 2

Up to 4 camera images can be displayed simultaneous-

ly on a 4-Screen screen.

Each time the button is clicked, the camera picture is

changed to quad display according to the settings made

in [System] – [Basic Setup] – [Monitor Display Setup] of

the setup menu (Advanced).

Step 3

Click a camera title in the [Cam Select] tab or the cam-

era title displayed on the image to return to a single

screen display.

Note:

When the [GO TO LAST] button is clicked while dis-

playing live images, playback of the latest recorded

images from the selected camera channel will start.

Display Images in the Sequential Display

Displayed images from cameras will be switched automatically.

Camera images will be displayed sequentially according to the settings performed in advance.

Screenshot 1

Display the [Cam Select] tab.

Step 1

Click the button of the [Sequence] box.

→ The lamp on the button lights (green) during

sequence operation.

The sequence action will start and the lamp on the

button will light (green) during sequence operation.

The "SEQ" indication will also light on the status dis-

play area.

Screenshot 2

Live images will be displayed sequentially according to

the settings performed in advance.

Step 2

To stop the sequential display, click the button once

again. The lamp on the button will go off when

sequence operation is stopped.

When operations to display images on a single screen

(page 22) or 4-Screen (page 23) are performed during

the sequential display, the sequential display will be

canceled.

Notes:

• The sequence step that is unavailable to display will

be skipped. (MPEG-4 image is also unavailable to

display. It will be skipped automatically.)

• When the [GO TO LAST] button is clicked while dis-

playing live images, playback of the latest recorded

images from the selected camera channel will start.

Control Cameras

When displaying live images, the following camera controls are possible.

• Panning/tilting:

• Zooming:

• Focus:

Moves a camera horizontally/vertically.

Zooms in/out of images.

Adjusts the focus.

• Brightness:

• Preset action:

• Auto:

Adjusts the brightness of the lens.

Moves a camera to the preset position registered in advance.

Moves a camera with an auto function set in advance.

Notes:

• Depending on the models of the connected cameras, it may be impossible to control the camera or some func-

tions may be not available.

• Controlling cameras is possible only when displaying live images on a single screen.

Panning/Tilting Operation

Moves a camera horizontally/vertically.

Screenshot 1

Display the [CAM] tab.

Step 1

Moves a camera horizontally/vertically in the following

ways.

• Control buttons: Click to move the camera.

• Control pad: Click to move the camera. Panning/tilt-

ing speed will be faster if a clicked point gets farther

from the center point of the control pad.

• Image display area: Click the desired point to be the

center of the field angle in the displayed image.

The camera moves to position the clicked point as

the center point of its image.

Control buttons/Control pad

Image display area

Zoom/Focus/Brightness Operations

Zooming: Zooms in/out of images. Depending on the models of the connected cameras, the image size for the

respective zooming portion may be different. For further information, refer to the operating instructions of the

camera.

Focus adjustment: Adjusts the focus. The auto focus function is available.

Brightness adjustment: Adjusts the brightness of the lens.

Screenshot 1

Display the [CAM] tab.

Step 1

• Zooming

Adjust zooming by clicking the [@] button or the [!] but-

ton in the [Zoom] box.

• Focus adjustment

Adjust the focus by clicking the [Near] button or the [Far]

button in the [Focus] box.

The auto focus function is available by clicking the

[Auto] button.

• Brightness adjustment

Adjust the brightness by clicking the [+] button or the [–]

button in the [Brightness] box.

Click the [Reset] button to reset the setting for the

brightness.

Registration of a camera direction on the preset position

The current camera direction can be registered on the specified preset position. Registered preset positions can be

used with a camera supporting the preset position function.

Screenshot 1

STEP1

Display the [CAM] tab.

Perform the pan/tilt operation to move the camera to the

position to be registered.

STEP2

Click the [i] button in the [Preset] box to select a pre-

set number (1 - 256) to be registered.

HOME is not available for registration.

STEP3

Click the [SET] button.

→ The selected preset number is used for registration.

Move a Camera to the Preset Position

Moves a camera to the preset position registered in advance. Registering preset positions is required to perform the

preset function.

Refer to the operating instructions of the connected camera for the descriptions of how to register the preset posi-

tion. It is impossible to register the preset positions of cameras using this unit.

Screenshot 1

Display the [CAM] tab.

Step 1

Click the [i] button in the [Preset] box to select a pre-

set number (HOME, 1 - 256) to be moved.

Step 2

Click the [Go] button.

→ The camera moves to the registered preset position

respective to the selected preset number.

Auto mode Fuction (Auto Pan, etc)

Moves a camera with an auto function set in advance.

Screenshot 1

Display the [CAM] tab.

STEP1

Click the [i] button in the [Auto mode] box to select a

mode (Auto Pan, etc.) to be started.

Step 2

The auto mode function can be performed by clicking

the [ON] button in the [Auto mode] box.

Click the [OFF] button to stop the auto mode function.

Note:

Refer to the operating instructions of the connected

camera for further information about the auto mode

function of the camera.

About the Event Function

The event action will be performed when the following events occur.

• Terminal alarm:

When a signal is supplied from an external device such as a door sensor to the ALARM

terminal, this is stated as an event of a terminal alarm.

A command alarm is sent from a PC via a network.

• Command alarm:

• Site alarm:

An alarm using Panasonic Alarm Protocol is sent from a network camera.

Action at an Event Occurrence

The event action will be performed according to the settings when an event occurs.

There are 3 event action modes for the alarm mode (ALM), the activity mode (ADM) and OFF for each event type.

The event action will be different according to the set event action mode.

About the event action mode

• Alarm Mode (ALM)

This mode notifies of an event occurrence outside. Action taken in the alarm mode is referred to as the alarm

action.

• Activity Detection Mode (ADM)

This mode does not notify of an event outside, but records event logs and performs recording and preset actions.

• OFF

Performs only recording of the event log. Other event actions will not be performed.

Alarm action

Alarm Mode

Activity mode

OFF

ꢀ

Start recording.

Alarm message.

–

Blinks the alarm indicator.

Sounds the buzzer.

–

ꢀ

Move a camera to the preset position

Notifies of an event occurrence by sending e-mails.

–

Supplies a signal from the ALARM connector or the

ALARM/CONTROL connector on the rear panel of this unit

(Alarm signal output).

ꢀ

–

ꢀ

Record the event log.

Transmits images onto an FTP server

–

Notifies of an alarm occurrence according to the Panasonic

alarm protocol settings.

ꢀ

–

ꢀ: Applicable –: Not applicable

Note:

When an event occurred and the corresponding camera’s compression method is "MPEG-4", event recording

may start from a point several seconds after the event occurrence and the recording duration may be shortened

for several seconds.

About the alarm action

• Start recording.

Recording will start at an event occurrence. Recording will be performed according to the settings such as

recording duration, recording rate, etc. that were configured on the setup menu. (Refer to the Setup Instructions

(PDF) for further information.)

Depending on the settings, it is possible to start recording images before an event occurs (Pre-event recording).

• Displays alarm message.

The pop-up window that notifies of an event occurrence will be displayed at an event occurrence.

• Blinks the alarm indicator.

The alarm indicator on the front panel of the unit will start blinking at an event occurrence.

• Sounds the buzzer.

The buzzer will start sounding for the set duration according to the settings configured on the setup menu. (Refer

to the Setup Instructions (PDF) for further information.)

• Move a camera to the preset position

The camera will move to the preset position registered in advance at an event occurrence. Refer to the operating

instructions of the connected camera for the descriptions of how to register the preset position.

• Notifies of an event occurrence by sending e-mails.

When an event occurs, this unit notifies of the event occurrence with the time and date of the event occurrence

by sending e-mails (alarm mails) to the registered addresses. It is also possible to attach an image to the alarm

mail.

Up to 4 addresses can be registered as recipients of the alarm mail.

To send the alarm mail at an event occurrence, it is required to perform the settings on the setup menu in

advance.

• Supplies a signal from the ALARM connector or the ALARM/CONTROL connector on the rear panel of

this unit (Alarm signal output).

It is possible to output signals from the ALARM connector on the rear panel of the unit and sound the buzzer

when an event occurs. The alarm output duration can be set on the setup menu. (Refer to the Setup Instructions

(PDF) for further information.)

• Record event log.

The event type and the occurrence time and date will be recorded when an event occurs.

• Transmits recorded images to an FTP server at an event occurrence

When an event occurs, recorded images will be continued transmitting to an FTP server automatically for the set

duration from the recording start time. To send the alarm image to an FTP server at an event occurrence, it is

required to perform the settings on the setup menu in advance. Refer to the Setup Instructions (PDF) for further

information.

• Notifies a PC of an alarm occurrence according to the Panasonic alarm protocol settings.

Select "ON" or "OFF" to determine whether or not to notify of an alarm occurrence (or error information) to a PC

according to the "Panasonic Alarm Protocol" of the setup menu ("Comm" – "Panasonic Alarm Protocol").

To receive a notification (or error information) and display the contents of the notification, the optional software

(WV-AS65) is necessary.

Cancel the Alarm Action

The alarm action will be performed when an event is detected.

To cancel the alarm action manually, do the following.

Screenshot 1

[ALARM RESET] will be displayed in the status display

area when an alarm occurs.

Step 1

Click the [ALARM RESET] button.

→ The alarm action will be canceled.

Suspend the Alarm Action

Configure the settings to not to perform the alarm action even when an event occurs. It is useful to suspend the

alarm action at an event occurrence such when maintaining the unit for a certain period.

Even though the alarm action is suspended, recording of images, event log recording and the preset action will be

performed.

Screenshot 1

The operating window will be displayed.

Step 1

Click the [ALARM SUSPEND] button.

→ The alarm action will be suspended.

The "ALARM SUSPEND" indicator on the front panel of

the unit will light.

Step 2

To release the alarm suspension, click the [ALARM

SUSPEND] button again.

→ The "ALARM SUSPEND" indicator on the front panel

of the unit will go off.

Copying (Duplicate)

Images recorded on the normal area/event area can be copied manually onto the copy area of the hard disk drive.

It is recommended to make back-up copies on a regular basis for unexpected situations such as malfunction of the

hard disk. Manual copy is available during the following.

• While displaying live images

• While playback or pausing playback of recorded images

Screenshot 1

Display the [Control] tab.

Step 1

Click the button in the [Copy] box of the [Control] tab.

Note:

It is impossible to copy recorded images in the fol-

lowing cases.

(The pop-up window will be displayed when the but-

ton in the [Copy] box is clicked.)

• When copying is being performed

• When a download is being performed (page 41)

• When "COPY AREA" is selected for "Disk

Select"

Screenshot 2

Notes:

• It is possible to cancel copying using the copy can-

cel window that can be displayed by clicking the but-

ton in the [Copy] box during copying.

• Copying may start from a point several seconds later

than the designated start time when copying MPEG-

4 images.

The "Data Copy" window will be displayed.

• SD memory data of the selected camera channel

and time range will also be copied onto the copy

area.

Step 2

Click to select the desired camera channel to be copied.

It is possible to select two or more camera channels.

Step 3

Select a start time and an end time for copying by click-

ing the [i] button.

Step 4

Determine which camera channel is to be used as a

standard time zone when searching.

(It is necessary to determine the primary time and date

by selecting a camera channel when cameras are

installed in two or more countries.)

Step 5

Click the [OK] button.

→

will be displayed in the status display area

when copying starts. However, copying will not be

performed in the following cases (the pop-up window

will be displayed):

• When another user has selected the desired

copy drive

• When copying is being performed

Deletion of Recorded Images Saved on the Hard Disk Manually

Delete recorded images saved in the normal area, the event area or the copy area of the hard disk manually.

By setting a time and date, the images recorded the day before the set time and date will be subject to deletion.

Important:

• It is impossible to recover the deleted images.

• It is possible to delete recorded images automatically when the set days have passed from the day the image

was recorded (HDD auto deletion).

Refer to a system administrator for further information.

• When "STOP" is selected for "Disk End Mode" of "Maintenance", the available disk space will not be increased

even though deletion is performed.

Screenshot 1

Click the [Maintenance] button in the setup menu

Step 1

(Advanced) and then click "Data Delete". The "Data

Set time and date for any of "Manual Delete for Normal

Delete" window will be displayed.

Recording Area", "Manual Delete for Event Recording

Area" or "Manual Delete for Copy Area" by clicking [i].

Images recoded before the set time and date will be

deleted.

Step 2

Click the [DELETE] button.

Screenshot 2

The confirmation window will be displayed.

Step 3

Click the [OK] button.

→ Deletion will start.

Display/Edit the Text Information

It is possible to attach text information to images when recording.

It is possible to enter up to 200 characters for text information.

These are the descriptions of how to display/edit the attached text information to images.

Note:

Displaying/editing text information is possible during pausing playback on a single screen.

Screenshot 1

Start operation after starting playback of recorded

images in a single screen.

Step 1

Pause playback by clicking the [PAUSE] button.

Step 2

Click the [Text] button in the [HDD] tab.

Screenshot 2

The "Edit Text" window will be displayed.

Step 3

The text information attached to the recorded images

will be displayed.

Step 4

Edit text information. It is possible to enter up to 200

characters (up to 10 lines) for text information.

• About the available characters

The following alphanumeric characters can be entered.

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

a b c d e f g h i j k l m n o p q r s t u v w x y z 0 1 2 3 4 5

6 7 8 9 ! " # $ % & ' ( ) * + , - . /: ; < = > ? @ [ \ ] ^ _ ` | } ~

(space)

Step 5

Click the [SET] button.

→ The text information will be registered.

Step 6

Click the [Close] button.

→ The "Edit Text" window will close.

Transmits Camera Images onto an FTP Server

It is possible to transmit images to an FTP server.

Image transmission can be performed at a designated time periodically (FTP SEND BY PERIODIC TIMER) or at an

event occurrence (FTP ALARM SENDING).

Transmit Images from Cameras Periodically

It is necessary to perform the settings on the setup menu in advance to transmit images from cameras to an FTP

server periodically.

The settings relating to "FTP SEND BY PERIODIC TIMER" such as FTP server directory, transmission interval,

source camera channel, etc. can be performed on the setup menu (Advanced) ("Comm" - "FTP Setup" - "FTP SEND

BY PERIODIC TIMER").

Select "ON" or "OFF" on the setup menu (Advanced) ("Schedule" - "Time Table" - "FTP SEND PERIODIC TIMER")

whether or not to transmit images periodically.

Refer to the Setup Instructions (PDF) for setup.

Note:

When the image compression method of the camera used for the camera channel selected for "Channel to

Send" (of "FTP Send by Periodic Timer" on the "FTP Setup" menu) is "MPEG-4", images will not be transmitted.

Transmit Images from Cameras at an Event Occurrence

It is necessary to perform the settings on the setup menu in advance to transmit images from cameras to an FTP

server at an event occurrence.

The settings relating to "FTP ALARM SENDING" such as FTP server name, "Duration-Pre", "Duration-Post", etc.

can be performed on the setup menu (Advanced) ("Comm" - "FTP Setup" - "FTP ALARM SENDING").

Select "ON" or "OFF" on the setup menu (Advanced) ("Schedule" - "Time Table" - "FTP ALARM SENDING")

whether or not to transmit images at an event occurrence.

Refer to the Setup Instructions (PDF) for setup.

Check Logs

The following logs can be checked.

• Error log

• Access log

• Event log (event occurrence time and details)

• Network trouble log

Check the Error Log

The error log will be displayed in list form.

Screenshot 1

Display the [Control] tab.

Step 1

Click the [Error Log] button in the [Log] box of the

[Control] tab.

Screenshot 2

The error log (the error log window) will be displayed in

list form below the [Control] tab. Refer to page 54 for

further information about the error log.

Step 2

Click the [List] button to close the error log window.

Notes:

• Up to 100 error logs can be kept. When more than

100 event logs are filed, the older event logs will be

overwritten by the newer event logs.

• In this case, the oldest log is the first to be overwrit-

ten.

• Live images will not be refreshed correctly while the

displayed logs are being refreshed.

Check the Access Log

The time when logged in/out for this unit, the user name, and the IP address will be displayed.

Screenshot 1

Display the [Control] tab.

Step 1

Click the [Access Log] button in the [Log] box of the

[Control] tab.

Indications for access log

Screenshot 2

The access log (the access log window) will be dis-

played in list form below the [Control] tab.

**IN: The user name or the IP address displayed before

"IN" indicates the user/host logged in.

**OUT: The user name or the IP address displayed

before "OUT" indicates the user/host logged out.

A user name or IP address will be displayed.

Step 2

Click the [List] button to close the access log window.

Notes:

• Up to 100 access logs can be kept.

When more than 100 access logs are filed, the older

access logs will be overwritten by the newer access

logs.

• Live images will not be refreshed correctly while the

displayed logs are being refreshed.

Check the Event Log

The event logs (event occurrence times and their details) will be displayed.

Refer to page 28 for further information about each event.

Screenshot 1

Display the [Control] tab.

Step 1

Click the [Event Log] button in the [Log] box of the

[Control] tab.

Indications for event log

COM: Command alarm

EMR: Emergency recording

TRM: Terminal alarm

CAM: Site alarm

Screenshot 2

The event log (the event log window) will be displayed

in list form below the [Control] tab.

SCD: Scene change alarm

EXT: External recording

Step 2

Click the [List] button to close the event log window.

Notes:

• Up to 750 event logs can be kept.

When more than 750 event logs are filed, the older

event logs will be overwritten by the newer event

logs.

• Live images will not be refreshed correctly while the

displayed logs are being refreshed.

Check the Network Trouble Log

The network log (network event) will be displayed in list form.

Screenshot 1

Display the [Control] tab.

Step 1

Click the [Network Log] button in the [Log] box of the

[Control] tab.

Screenshot 2

The network trouble log (the NW log window) will be dis-

played in list form below the [Control] tab. Refer to page

54 for further information about the network trouble log.

Step 2

Click the [List] button to close the NW log window.

Notes:

• Up to 1 000 network trouble logs can be kept. When

more than 1 000 event logs are filed, the older event

logs will be overwritten by the newer event logs.

• When the same trouble as the one recorded on the

latest log occurred, only the latest log will be updat-

ed.

• Live images will not be refreshed correctly while the

displayed logs are being refreshed.

Obtain Images on an SD memory card

Images recorded on the SD memory card on the camera can be obtained as follows.

Refer to the setup instructions (PDF) for further information about the SD memory card recording and for how to set

the recording rate for the SD memory card recording.

Screenshot 1

When the SD memory card on the connected camera

contains recorded images, the SD memory data obtain

button (SD in red) will be displayed in the [REC] box.

Step 1

Click the SD memory data obtain button.

Important:

• The SD memory data obtain button can be clicked

by only users whose user level is "LV1".

• SD memory data cannot be obtained when the

emergency recording is being performed.

Notes:

• The letters "SD" on the SD memory data obtain but-

ton will be displayed in blue when there is no record-

ed image on the SD memory card.

• When the SD memory data obtain button is clicked

while the letters "SD" are displayed in blue, the unit

will check if there is any recorded image on the SD

memory card or not. When a recorded image is

found, the letters "SD" on the SD memory data

Screenshot 2

obtain button will turn red.

The confirmation window will be displayed.

Step 2

Click the [OK] button.

Important:

When obtaining the SD memory data starts, all

users will forcibly be logged out and all recordings

currently being performed will stop.

Screenshot 3

The login window will be displayed while the SD memo-

ry data is being obtained.

Step 3

To cancel to obtain the SD memory data, click the

[login] button.

Notes:

• When the emergency recording is triggered in the

process of obtaining the SD memory data, obtaining

of the SD memory data will be canceled and the

emergency recording will start.

• When obtaining the SD memory data is completed,

the top page or the authentication window will be

displayed.

Download Recorded Images

Designate the start point and the end point of played images and download images to a PC.

Recorded images will be downloaded as image data files (filename.n3r). Refer to page 43 for the descriptions of how

to play the downloaded images.

Important:

• When downloading, the available disk space must be 2 or more times the size of the file to be downloaded*.

* It is a feature of Internet Explorer.

• Otherwise, it may be impossible to properly play the downloaded file on a PC.

Screenshot 1

Display the [HDD] tab.

Step 1

Enter the desired start time for download in the [Start]

box on the playback point operation area.

It is also possible to designate the start time by clicking

the [Start] button at the desired point to set as the start

point of the image to be downloaded.

→ The time and date of the start point will be displayed

in the playback position display area.

Step 2

Enter the desired end time for download in the [End]

box on the playback point operation area.

It is also possible to designate the end time by clicking

the [End] button at the desired point to set as the end

point of the image to be downloaded.

→ The time and date of the end point will be displayed

in the playback position display area. It is possible to

designate up to 20 minutes of the time range per

download.

Step 3

Click the [Download] button.

Note:

Download may start from a point several seconds

later than the designated start time and may end at

a point several seconds after the designated end

time when downloading MPEG-4 images.

Screenshot 2

The "Download" pop-up window will be displayed.

Step 4

Click the [OK] button after selecting "ON" or OFF" for

"Alter Detect" to determine whether or not to attach an

alteration detection code to recorded images to be

downloaded.

Note:

The download time will be longer when "ON" is

selected for "Alter Detect".

Screenshot 3

The download window will be displayed.

Step 5

Click the [Save] button.

Screenshot 4

The "Save As" window will be displayed.

Step 6

Create a new folder in the desired directory and click

the [Save] button.

→ Recorded images will be downloaded as image data

files (filename.n3r).

Play Downloaded Images

Recorded images will be downloaded as image data files (filename.h3r). It is possible to play, save and print down-

loaded images using the viewer software provided from this unit to PC.

Download the Viewer Software

Screenshot 1

Display the [HDD] tab.

Step 1

Click the [VIEWER] button of the [Download (TO PC)]

box.

Screenshot 2

The download window will be displayed.

Step 2

Click the [Save] button.

Screenshot 3

The "Save As" window will be displayed.

Step 3

Create a new folder in the desired directory and click

the [Save] button.

→ The viewer software will be downloaded.

Install the Viewer Software

Screenshot 1

Step 1

The install wizard window will be displayed.

Double-click the downloaded file (n3vsetup.exe).

Note:

When the older version of the viewer software is

installed, installation may not be successfully com-

pleted.

Uninstall the older version first before starting the

installation.

Step 2

When agreed to the displayed license agreement, click

the check box of "I accept the terms in the license

agreement" and then click the [Next] button.

Screenshot 2

The user information entry screen will be displayed.

Step 3

Complete the user information fields and click the [Next]

button.

Note:

User information entry is not required to proceed.

Screenshot 3

The setup type selection screen will be displayed.

Step 4

Select "Complete" and click the [Next] button.

Screenshot 4

The wizard is ready to install.

Step 5

Click the [Install] button.

Screenshot 5

Step 6

Click the [Finish] button.

The installation of the viewer software is complete.

Uninstalling the Viewer Software

[For Windows XP]

1. Open "Add or Remove Programs" in "Control Panel".

2. Select "ND Viewer" (the program to be deleted) from presently installed programs and click the [Remove] button.

The uninstall program will be launched and the wizard will be displayed.

3. Uninstall the program by following instructions on the monitor.

[For Windows 2000]

1. Open "Add/Remove Programs " in "Control Panel".

2. Select "ND Viewer" (the program to be deleted) from presently installed programs and click the [Remove(R)] but-

ton.

The uninstall program will be launched and the wizard will be displayed.

3. Uninstall the program by following instructions on the monitor.

Playback Downloaded Images

Screenshot 1

Start up the viewer software and display the following

window.

Step 1

Click the [OPEN] button.

Screenshot 2

The [Open file] window will be displayed.

Step 2

Select the downloaded image data file (filename.n3r).

Note:

It is possible to select two files or more (up to 32

files) by clicking the desired files while holding down

the [Ctrl] key or the [Shift] key.

Step 3

Click the [Open] button.

Screenshot 3

The recorded images will be played in this area.

Step 4

Click the [PLAY] button.

Notes:

• When played image reached the end, black screen

will be displayed and paused.

• When two files or more are selected, it is possible to

skip to the previous/next file to play by clicking the

[Previous File]/[Next File] buttons.

• When the [Zoom In] button is clicked, the displayed

image will be enlarged two times.

• When performance of the PC in use is low, images

may not be played smoothly.

Save Downloaded Images

It is possible to save the paused image as a jpeg file (extension: jpg). Saving the downloaded file is available only

when the image is paused.

Screenshot 1

Start operation when playing the downloaded images

using the viewer software.

Step 1

Click the [PAUSE] button.

Step 2

Click the [SAVE] button.

Screenshot 2

The "Save As" window will be displayed.

Step 3

Enter the file name and select "JPG (*.jpg)" for "Save as

type".

Step 4

Designate the folder and click the [Save] button.

→ The image data will be downloaded and saved.

Print the Displayed Image

It is possible to print the paused image.

Screenshot 1

Start operation when playing the downloaded images

using the viewer software.

Step 1

Click the [PAUSE] button.

Step 2

Click the [PRINT] button.

Note:

The time and date being displayed on the viewer

when paused will also be printed.

Perform the Alteration Detection

It is possible to detect the alteration of the data if a code for the alteration detection has been attached to the down-

loaded data. Refer to page 42 for descriptions of how to attach a code for the alteration detection.

Screenshot 1

Start up the viewer software and display the following

window.

Step 1

Click the [OPEN] button.

Screenshot 2

The [Open file] window will be displayed.

Step 2

Select the downloaded image data file (filename.n3r).

Step 3

Click the [Open] button.

Screenshot 3

The first frame of the downloaded image will be dis-

played and paused.

Step 4

Click the [ALT CHECK] button.

→ The alteration detection will start.

The following pop-up window will be displayed

while/after performing the alteration detection.

OK (Not Altered): No alteration was detected.

NG (Altered): Alteration was detected.

Note:

The [ALT CHECK] button will be displayed only

when opening an image data file with a code for the

alteration detection.

Notification by E-Mail

Alarm Mail Notification

The following mail will be sent to notify of an alarm occurrence to a registered address when an alarm occurs.

Contents of the alarm mail:

In ND300A (192.168.1.250), alarm was occurred.

Alarm date: xx-xxx-xxxx xx:xx:xx GMT xx:xx (Example: 1-JAN-2005 GMT+09:00)

Cause of alarm: Displays an event type and a camera channel or an alarm number (Example: COMMAND

ALARM 5CH)

File name of alarm image: The file name of the image attached to an e-mail.

URL: http://192.168.1.250/

Edit the Contents of the Alarm Mail

It is possible to edit the contents of the alarm mail that notifies of the event occurrence with the time and date of the

event occurrence.

To edit the alarm mail, do the following.

Step 1

Edit the contents using text editing software and save in the text format.

Depending on the item (time and date at an event occurrence, cause of alarm, host address, etc.) to be displayed,

the characters to be entered will be different. Refer to the following list of characters to be replaced when editing the

contents of the mail. Save the edited mail contents with the file name "almmail.tmpl".

Step 2

Start up the FTP software and enter the IP address of the unit to connect to that unit.

Enter the user name and password as follows.

User Name:

Password:

User ID of the administrator (Default: ADMIN)

Password respective to the user ID of the administrator (The default password is 12345.)

Refer to a system administrator for further information about the settings of user name and password.

Step 3

Transfer the edited file (almmail_p.tmpl) in the text format.

The directory to be sent is as follows.

/data/HTML_FILES

Note:

It is required to configure the settings in advance to attach an image to a mail. Refer to the setup instructions

(PDF) for further information.

List of characters to be replaced

Item to be displayed

Display style of

entered characters

Example

Time and date when the alarm occurred %#05000000

Month when the alarm occurred (number) %#05000100

Month when the alarm occurred (letters) %#05000200

4-digit display (2005 - 2035)

1 or 2-digit display (1 - 12)

Displays first 3 letters (Jan, Feb … Dec)

1 or 2-digit display (1 - 31)

Day when the alarm occurred

Time when the alarm occurred

Mail address of the sender

Host name of ND300A

IP Address of ND300A

Cause of alarm

%#05000300

%#05000400

%#05000500

%#05000600

%#05000700

%#05000800

24-hour display (15:00:00 GMT xx : xx)

192.168.1.250

Terminal: TERMINAL ALARM

Command: COMMAND ALARM

Emergency recording: EMERGENCY

Site: SITE ALARM

Scene change: SCD ALARM

Alarm number

%#05000900

%#05001000

1 or 2-digit (1 - 32) + CH

File name of the alarm image

xx_ALMyyyymmddhhmmss.jpg

Remains blank when no alarm image exists.

xx: Camera channel number

yyyymmdd: Date (year, month, day) when the

alarm occurred

hhmmss: Time (hour, minute, second) when the

alarm occurred

URL

%#05001100

Host name/domain name: HTTP port number/

• When the set host name and the domain

name are obtained correctly using DDNS

(Only when "ON" is selected for "DDNS

Setup")

IP Address: HTTP port number/

• When "Host Name" and "Domain Name" are

not set (Only when "OFF" is selected for

"DDNS")

• When the host name and the domain name

failed to be obtained correctly using DDNS

(Only when "ON" is selected for "DDNS

Setup")

The part following the IP address (:HTTP port

number) will be omitted when "80" is set for

"HTTP Port Number".

Warning Mail Notification

The following mail will be sent to notify of a trouble occurrence to a registered address when the trouble occurs.

ND300A (192.168.0.250) STATUS REPORT.

DATE:

2005-1-1 12:00:00

STATUS: The description of the trouble will be displayed. (Ex. THERMAL ERROR)

Display

DATE

Description

Time and date when the trouble occurred will be displayed.

STATUS

The description of the trouble will be displayed.

HDD Capacity warning*¹:

EVENT-HDD CAPACITY REMAINS ** %

COPY-HDD CAPACITY REMAINS ** %

** indicates the available disk space (%)

<FULL>

EVENT-HDD FULL

COPY-HDD FULL

Power outage detection:

POWER LOSS

Recover from a power outage:

NW camera trouble detection:

POWER RECOVERED

CAM**COMMUNICATION ERROR

* indicates camera channel

NW camera trouble recovery:

HDD smart warning *²:

CAM** COMMUNICATION RECOVERED

* indicates camera channel

HDDx-y DISK WARNING

x-y indicates disk number (sequential serial number)

HDDx-y HOUR METER WARNING

HDDx-y LOGICALLY REMOVED

x-y indicates disk number (sequential serial number)

HDDxRAID5 RECOVERY FAILURE

(x indicates unit number)

HDD hour meter warning:

Remove auto links:

RAID5 recovery failure:

Fan trouble:

FAN ERROR x-y

x indicates unit number, y indicates fan number

THERMAL ERROR x-y

x indicates unit number, y indicates sensor number

PORTx NETWORK LINK ERROR

x indicates network port number

HDDx-y RAID5 1DOWN

Thermal trouble:

NW Link error:

RAID1 down:

x-y indicates disk number (sequential serial number)

HDDx RAID5 2DOWN

RAID2 down:

x indicates unit number (sequential serial number)

PORTx DHCP ERROR

DHCP IP address lost:

x indicates network port number

*1: HDD capacity warning

A warning mail with the <except FULL> content will be sent when the available disk space becomes less than the

set value for "HDD Capacity Warning" in the "Maintenance" menu. After a warning mail is sent, a warning mail with

the <except FULL> content will be sent each time 1% of the available disk space is reduced, and a warning mail with

the <FULL> content will be sent when there is no available disk space.

*2: The HDD smart warning mail is not sent in the RAID 5 mode.

About the Error Log

The following are the descriptions about the contents of the error log and the network error log.

Content

Error Log

PWR LOSS

PWR RECOVER

FAN u-f

Network log

Indication on

the LCD

Output from the connec-

tor on the rear panel

Power outage

detection

–

SYS-1 ERR

POWER FAILURE

–

Recover from a

power outage

–

Fan warning

FAN-1-u-f ERR

FAN ERROR

Error output

Thermal error

warning

THERMAL u-1

–

TML-1-u-1 ERR Error output

THERMAL ERROR

Extension mode

settings error

SYS-2 SINGLE

RAID

–

MIX ERROR

HDD Write error

HDD Read error

RAID 1 down

W-ERR u-d

–

R-ERR u-d

–

HDu-d 1DOWN

HDD-10 ERR

RAID5 1DOWN

HDD error output

RAID 2 down

HDu 2DOWN

–

HDD error output

Disk array change –

Please Setup on

–

DISK CONFIG MENU

HDD S.M.A.R.T. SMART u-d

warning

–

HDD-1-u-d ERR HDD error output

HDD WARNING

HDD hour meter

warning *¹

H.METER u-d

HDD-2-u-d ERR HDD error output

HDD HOUR METER

Volume Error

HDD SKIP warning *²SKIP HDD u-d

Remove auto

links

V-ERROR vvv

–

HDD error output

REMOVE u-d

HDD-3-u-d ERR HDD error output

HDD REMOVED

HDD error under HDD HDu-d RCVR-ERR e –

–

RAID 5 recovery

HDD RAID5

failure

R-FAIL u

EVT-**%

–

HDD-4-u ERR

RAID5 RECOVERY

HDD error output

EVENT area

available capacity

warning

–

Copy/event recording

area available capacity

warning output

EVENT area

available capacity

warning (FULL)

EVT-FULL

CPY-**%

–

HDD-5 ERR

EVENT-HDD FULL area available capacity

warning output

Copy/event recording

COPY area

available capacity

warning

–

Copy/event recording

area available capacity

warning output

COPY area

available capacity

warning (FULL)

CPY-FULL

NO DATA CPY

HDD-6 ERR

COPY-HDD FULL area available capacity

warning output

Copy/event recording

Copy error

–

HDD RAID board

initialization failure

HDD-9 ERR

RAID INITIAL ERR

*1: In the RAID 5 mode, only "Error Log" is displayed, but neither "Indication on the LCD" nor "Output from the con-

nector on the rear panel" is displayed.

*2: "HDD SKIP" is the function that continues recording even when an error occurs, such as an HDD write error, by

recording images on the next HDD.

Content

Error Log

Network log

LINK_ERR_0p

–

Indication on

the LCD

NET-1-p ERR

Output from the connec-

tor on the rear panel

Network link error –

Network error output

Camera error output

–

NW LINK ERROR

Network camera

error detection

CAM cc ERR

NET-3-0 ERR

CAMERA cc ERROR

Network camera

error recovery

CAM cc RECOVER

–

E-mail transmis-

sion complete

–

SMTPMAIL_SEND

SMTPATTEST_ERR

SMTPPOP3ADD_ERR

–

E-mail authentica- –

tion error

Network error output

Failed to resolve

POP3 server

–

address from DNS

Failed to find

POP3 server

–

SMTPPOP3SVR_ERR

SMTPSVRADD_ERR

–

Network error output

Failed to resolve

SMTP server

address from DNS

Failed to find

SMTP server

–

SMTPSVR_ERR

–

Network error output

MAIL FROM

command error

SMTPMAILFROM_ERR

SMTPRCPTTO_ERR

SMTPOTHER SMTP

RCPT TO

command error

Failed to find

SMTP server

Other error

FTP client trans-

mission complete

–

FTPCLIENT_OK

FTPSVRFWD_OK

FTPSVRADD_ERR

–

FTP server trans-

fer complete

–

Failed to resolve

FTP server

Network error output

address from DNS

Failed to find FTP –

server

FTPSVR_ERR

–

Network error output

FTP uploading

error

–

FTPUPLOAD_ERR

FTPPASSIVE_ERR

FTPLOGIN_FAULT

FTPLOGOUT_FAULT

FTPOTHER

FTP passive mode –

error

FTP log-in failure

–

FTP log-out failure –

Other error for

FTP

–

DDNS IP address –

update

DDNSIPADDUPDATE_OK

DDNSSVRRES_ERR

No response from –

Network error output

the DDNS server

Content

Error Log

Network log

Indication on

the LCD

Output from the connec-

tor on the rear panel

Password error for –

DDNS user name

DDNSUSERPASS_ERR

DNSIPADDUPDATE_ERR

DNSOTHER

–

Network error output

–

DDNS IP address –

update error

Other error for

DNS

–

Synchronization

with the NTP serv-

er succeeded

NTPGETTIME_OK

Failed to resolve

NTP server

–

NTPSVRADD_ERR

–

Network error output

address from DNS

Failed to adjust the –

time

NTPSETTIME_ERR

NTPSVRRES_ERR

NTPTIME_INVALID

NTPOTHER

–

Network error output

–

No response from –

the NTP server

Time from the NTP –

server is invalid

Other error for

NTP

–

SNMP transmis-

sion succeeded

SNMPSEND_OK

SNMPUSERPASS_ERR

SNMPOBJ_ERR

Password error for –

SNMP user name

Network error output

SNMP object

inquiry failure

–

Other error for

SNMP

SNMPOTHER

–

Network error output

Having IP address –

succeeded

DHCPIPADD_OK

DHCPIPADD_LOST

DHCP lost

Network error output

DHCP IP address –

DHCPIPADDUPDATE_ERR –

update failure xx%

DHCP IP address –

inquiry failure

DHCPIPADDENT_ERR

DHCPOTHER

–

Network error output

Other error for

DHCP

–

HTTP login

HTTPLOGIN

–

Password error for –

HTTPUSERPASS_ERR

Network error output

HTTP user name

HTTP download

failure

–

HTTPDOWNLOAD_ERR

HTTPDREQUEST_ERR

HTTPOTHER

–

Network error output

–

HTTP inquiry

invalid

–

Other error for

HTTP

–

Move to CONFIG

CONFIG_LOGIN

CONFIG

Content

Error Log

Network log

Indication on

the LCD

Output from the connec-

tor on the rear panel

Camera SD mem- CAM cc SD ERR

ory card error

NET_5-0 ERR

CAMERA cc SD

ERROR

NET_5-0 ERR

CAMERA cc SD

ERROR

NET_5-0 ERR

CAMERA cc SD

ERROR

NET_5-0 ERR

CAMERA cc SD

ERROR

Camera error output

Request to start

CAM cc SD START

writing on the cam- ERR

era SD denied

Request to finish CAM cc SD END

writing on the cam- ERR

era SD denied

Request to obtain CAM cc GET LIST

a data list on the ERR

camera SD denied

Request to obtain CAM cc GET IMG

SD memory data ERR

on the camera SD

NET_5-0 ERR

CAMERA cc SD

ERROR

denied

Request to delete CAM cc DEL IMG

SD memory data ERR

on the camera SD

NET_5-0 ERR

CAMERA cc SD

ERROR

Camera error output

denied

When the Error Log is Displayed

Do the following when the error log is displayed on the LCD.

Error Log

Indication on the

LCD

Description

Solution

W-ERR u-d

R-ERR u-d

Failed to write/read data on If this error occurs frequently, contact the

the HDD.

dealer to replace the HDD. (*1)

The HDD may be malfunc-

tioning.

SKIP u-d

HDu-d 1DOWN

HDD-10 ERR

RAID5 1DOWN

A HDD of RAID is failed.

Contact the dealer.

After recovering/replacing the faulty disk, the

error status will be canceled.

HDu 2DOWN

Please Setup on

DISK CONFIG

The unit is currently inoper- Display "DISK CONFIG MENU" and initial-

able since the disk array is ize or replace the hard disk.

changed.

SMART u-d

HDD-1-u-d ERR

HDD WARNING

The HDD may be malfunc- Contact the dealer to replace the HDD. (*1)

tioning and may work incor-

rectly.

H.METER u-d

HDD-2-u-d ERR

HDD HOUR METER meter has passed.

It may be reaching the end

The set time for the hour

If this error occurs frequently, contact the

dealer to replace the HDD. (*1)

of the HDD’s lifetime.

V-ERROR vvv

REMOVE u-d

Data on each recording

area is lost by the

"REMOVE" error, etc.

Contact the dealer.

After replacing the faulty disk, the error sta-

tus will be canceled. (*1)

HDD-3-u-d ERR

HDD REMOVED

The HDD has been

unmounted from the system After replacing the faulty disk, the error sta-

Contact the dealer.

automatically.

tus will be canceled. (*1)

EVT-**% or

EVT-FULL

HDD-5ERR

EVENT-HDD FULL completely full.

The HDD is almost full or

Initialize or replace the HDD. (*1)

CPY-**% or

CPY-FULL

HDD-6ERR

COPY-HDD FULL

CAM cc ERR

NET-3-0ERR

Communication with the

Check the communication status between

CAMERA cc ERROR network camera is unstable, this unit and the network camera.

or no network camera is

connected.

LINK_ERR_0p

NET-1-p ERR

NW LINK ERROR

The unit is disconnected

from the network.

Check the network connection.

CAM cc SD ERR NET_5-0 ERR CAM- An SD card memory error

Check the SD memory card and the settings

ERA cc SD ERROR occurred. The SD memory on the camera.

(or no indication) card may be not detected,

or there is no available

space on the SD memory

card on the camera.

Error Log

Indication on the

LCD

Description

Solution

CAM cc SD

START ERR

NET_5-0 ERR CAM- An SD card memory error

ERA cc SD ERROR occurred. Communication

Check the SD memory card and the settings

on the camera.

with the network camera is Check the communication status between

unstable, or no network

camera is connected.

CAM cc SD END

ERR

this unit and the network camera.

CAM cc GET

LIST ERR

CAM cc GET IMG

ERR

CAM cc DEL IMG

ERR

*1: The HDD should be replaced by the qualified service personnel or system installers. Contact the dealer to

replace the HDD.

Contact the dealer when an unlisted error occurred.

Parameter in the logs above

Parameter

Description

Detail

Unit/unit number

FAN number

1-6: Extension unit, 9: RAID of this unit, 0: SINGLE of this unit

1-4: FAN number (FAN1-FAN4)

Disk number

1-4: Disk number (HDD1-HDD4), 5: Others (Unknown HDD)

1: Camera port, 2: Client PC port

01-32: Camera number

Network port number

Camera number

Volume number

vvv

NML: Normal recording area, EVT: Event recording area,

CPY: Copy area

HDD error count

The number of HDD errors occurring under HDD RAID 5 recov-

ery

Troubleshooting

Before asking for repairs, check the symptoms with the following table.

Contact your dealer if a problem cannot be solved even after checking and trying the solution or a problem is not

described below, and when having a problem with installations.

Reference

pages

Symptom

Cause/solution

• Is the Ethernet cable firmly connected to the 10BASE-

T/100BASE-TX port?

–

Confirm the cable is firmly connected.

• Is the connection indicator of the 10BASE-T/-

100BASE-TX port lit? When it is not lit, connection to

a LAN is not established or a network is not working

correctly.

–

Confirm that the connection indicator of the 10BASE-

T/100BASE-TX port is lit. Refer to a system adminis-

trator if it is not lit.

Refer to the

Setup

Instructions

(PDF).

• Is the valid IP address set?

Refer to a system administrator for further informa-

tion.

Cannot access from the

browser.

• Are you accessing the wrong IP address?

Check the connection as follows:

>ping "IP address of this unit"

–

If there is reply from this unit, the connection is nor-

mal. If not, check the settings of the IP address and

the subnet mask.

Refer to the

Setup

Instructions

(PDF).

• Is the same IP address provided to other devices?

Refer to a system administrator for further informa-

tion.

• Are there contradictions between the address and the

network subnet to be accessed?

Or is "Use Proxy Server" for the settings of the brows-

er checked?

When accessing this unit in the same subnet, entering

the address of this unit in the "Don’t Use Proxy For

These Addresses" box is recommended.

Refer to the

Setup

Instructions

(PDF).

Reference

pages

Symptom

Cause/solution

• The buttons may not be displayed orderly if the font

setting of Windows has been changed from the

default setting. Use with the default font setting.

The buttons on the browser

are displayed out of align-

ment.

–

• Reload the contents by pressing the [F5] key.

Some contents are not dis-

played on the browser.

• Depending on the traffic of the network, there might

be difficulties in displaying images. Press the [F5] but-

ton on the keyboard to request images.

• Images recorded at low recording rate (less than 1

ips) may sometimes not be refreshed.

The image is not being

refreshed.

–

• This may occur due to the display adapter and driver

combination.

a When this occurred, update the driver of the display

adapter to the latest version first.

If updating the driver does not solve the problem,

adjust the hardware acceleration as follows.

1. After closing all browser windows, right-click on the

desktop and select "Properties" from the displayed

pop-up menu.

2. Select "Settings" from "Display Properties", and

then click the [Advanced] button.

3. Click the [Troubleshoot] tab and disable the

DirectDraw acceleration by adjusting the level of

"Hardware acceleration".

When displaying MPEG-4

images on a multi-screen,

images from two cameras or

more are displayed in

–

sequence on a single area.

Reference

pages

Symptom

Cause/solution

• When turning on the power of this unit or when con-

necting the LAN cable to the camera port when the

camera is active, images may not be

displayed/recorded in a normal manner for around a

minute (at a maximum) just after turning on the power

of this unit or after connecting the LAN cable to the

camera port.

Live/recorded images in

MPEG-4 format are not dis-

played in a normal manner.

–

Refer to the

Setup

Instructions

(PDF).

• Are the correct user name and password entered?

Confirm the correct user name and password.

Cannot close the authenti-

cation window displayed

when displaying the basic

operation window.

• When any setting of the SETUP MENU has been

changed during the download, the download will be

canceled automatically. In this case, the downloaded

file is not a complete file and it is impossible to play it.

Cannot play the downloaded

image file.

–

• The "ActiveX control" is not installed in the PC. Install

the "ActiveX control" by referring to the following

page.

The message "Please Wait."

remains on the screen.

Refer to the

Setup

Instructions

(PDF).

• Are the connected network cameras configured cor-

rectly? Check the settings of the setup menu

("Camera" -"NW Camera Setup").

Refer to the

Setup

Instructions

(PDF).

• Are the settings of the setup menu configured correct-

ly? Check the settings of the setup menu ("Schedule"

- "Program" - "LIVE VIDEO").

Refer to the

Setup

Instructions

(PDF).

• Are the network settings of the cameras and the unit

configured correctly? Check the settings of IP

address, subnet mask and default gateway for them.

No live image is displayed.

When MPEG-4 is selected for the image compression

method of the camera, live images may not be displayed

in the image display area and black screen will be dis-

played for a few minutes in the following cases.

• When frequently checked if the appropriate values are

set for the recording settings (by clicking the

[Measurement] button on the "Program Setup" win-

dow (advanced setup menu: "Schedule" -

–

"Program")).

• When the settings of the unit are saved repeatedly.

Wait around 10 minutes without any operations. The

unit will function normally.

Reference

pages

Symptom

Cause/solution

• When trying to display MPEG-4 images via Internet,

images may not be displayed. MPEG-4 image display

via Internet is affected by the configurations of the

network devices such as a router. Refer to the net-

work administrator for further information.

No live image is displayed.

–

• When logged in with "Limited" user account of

Windows operating system, images will not be dis-

played since the active X control may not be installed

correctly.

Live/recording images are

not displayed.

–

• Log in with "Computer administrator" user account.

• When the image compression method of all cameras

in use is not the same, performance may become

lower. (Refresh of images will be unstable.)

• The line speed settings may be not the same between

the unit and the hub, for example, 100M BASE-TX

Full for the unit and 100M BASE-TX half, etc.

• Some hubs change the line speed automatically

depending on the network traffic and it may cause

configuration errors. Check the line speed settings of

both the unit and the hub, and configure the line

speed settings of both to conform them.

Refresh of live images is

unstable.

Browser disconnection

sometimes occurs.

Network performance is

poor.

–

Image file downloaded from

the FTP server is faulty.

• The configured settings for transmission rate/record-

ing rate may be beyond the maximum network perfor-

mance.

• Lower the value/rate of the settings relating to the net-

work such as the transmission rate, recording rate,

etc.

–

Refer to the

Setup

Instructions

(PDF).

• Are the settings of the network camera set correctly?

Check the model of the set camera on the setup

menu ("Camera" - "NW Camera Setup").

Cannot operate the camera.

• Are the user ID and the password for the network

camera set correctly?

Refer to the

Setup

Check if the user ID and password are set correctly

on the setup menu ("Camera" - "NW Camera Setup").

Instructions

(PDF.

When using a PC on which Windows XP Service Pack2 (SP2) is installed

The following may occur during operation when using a PC on which Windows XP Service Pack2 (SP2) is installed.

Follow the instructions below when the following occurred. By performing the following solutions, other applications

and the security level may not be affected.

The "Information Bar" expressed in the following symptom and solutions will be displayed just below the address bar

only when there is information to communicate.

Information Bar

Reference

pages

Symptom

Solutions

• Click the information bar and select "Always Allow

Pop-ups from This Site…". The dialog window saying

"Allow pop-ups from this site?" will be displayed. Click

the [Yes] button.

The following message is

displayed on the information

bar.

"Pop-up blocked. To see

this pop-up or additional

options, click here…"

–

• Click the information bar and select "Install ActiveX

Control…".

The "Security Warning" window will be displayed.

Click the [Install] button on the displayed "Security

Warning" window.

The following message is

displayed on the information

bar."This site might require

the following ActiveX con-

trol: 'WebVideo.cab' from

'Matsushita Electric

–

Industrial Co., Ltd'. Click

here to install..."

Reference

pages

Symptom

Cause/solution

• Click the information bar and select "Download

File…".

The following message is

displayed on the information

bar.

"To help protect your

security, Internet Explorer

blocked this site from

downloading files to your

computer. Click here for

options…"

When downloading fails even though you selected

"Download File…", perform the following operation.

Click "Internet Options…" on the Tools menu of

Internet Explorer, and then click the "security" tab.

Then, click the [Custom Level…] button. The

"Security Settings" window will be displayed. Under

"Downloads", select "Enable" for "Automatic prompt-

ing for file downloads". Click the [OK] button.

The "Warning" window will be displayed. Click the

[Yes] button.

–

• Click the [Run] button.

The following message is

displayed on the information

bar when tried to execute a

downloaded file. "The pub-

lisher could not be verified.

Are you sure you want to

run this software?"

–

• Click "Internet Options" on the Tools menu of Internet

Explorer, and then click the [Security] tab. Then, click

the [Custom Level…] button to open the "Security

Setting" window. Under "Miscellaneous", select

"Enable" for "Allow script-initiated windows without

size or position constraints". Click the [OK] button.

The "Warning" window will be displayed. Click the

[Yes] button.

Unnecessary status bar or

scroll bar is displayed on the

pop-up window.

–

Information on Disposal for Users of Waste Electrical & Electronic Equipment (private households)

This symbol on the products and/or accompanying documents means that used electrical and electronic products should not be

mixed with general household waste.

For proper treatment, recovery and recycling, please take these products to designated collection points, where they will be

accepted on a free of charge basis. Alternatively, in some countries you may be able to return your products to your local retailer

upon the purchase of an equivalent new product.

Disposing of this product correctly will help to save valuable resources and prevent any potential negative effects on human

health and the environment which could otherwise arise from inappropriate waste handling. Please contact your local authority

for further details of your nearest designated collection point.

Penalties may be applicable for incorrect disposal of this waste, in accordance with national legislation.

For business users in the European Union

If you wish to discard electrical and electronic equipment, please contact your dealer or supplier for further information.

Information on Disposal in other Countries outside the European Union

This symbol is only valid in the European Union.

If you wish to discard this product, please contact your local authorities or dealer and ask for the correct method of disposal.

For U.S., Canadian and Puerto Rican fields:

For European and other fields:

Panasonic System Solutions Company,

Matsushita Electric Industrial Co., Ltd.

Unit Company of Panasonic Corporation of North America

Osaka, Japan

Security Systems

www.panasonic.com/security

For customer support, call 1.877.733.3689

http://panasonic.net

Executive Office: Three Panasonic Way 2H-2, Secaucus, New Jersey 07094

Zone Office

Eastern: Three Panasonic Way, Secaucus, New Jersey 07094

Central: 1707 N. Randal Road, Elgin, IL 60123

Southern: 1225 Northbrook Parkway, Suwanee, GA 30024

Western: 6550 Katella Ave., Cypress, CA 90630

Panasonic Canada Inc.

5770 Ambler Drive,Mississauga,

Ontario, L4W 2T3 Canada (905)624-5010

http://www.panasonic.ca

Panasonic Sales Company

Division of Panasonic Puerto Rico Inc.

San Gabriel Industrial Park 65th Infantry Ave. KM. 9.5 Carolina

P.R. 00985(809)750-4300

N1106-0

V8QB6522AN

Printed in Japan

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