NEC PowerMate CT User Manual

A Powerful, Versatile Corporate PC  
POWERMATE® CT  
S E R V I C E A N D R E F E R E N C E  
M A N U A L  
Contents  
Preface ..................................................................................................................................ix  
Abbreviations........................................................................................................................xi  
1 System Overview  
Configuration..................................................................................................................... 1-2  
Features.............................................................................................................................. 1-4  
Front Features............................................................................................................. 1-4  
Rear Features.............................................................................................................. 1-5  
Inside Features............................................................................................................ 1-8  
Power Management Features...................................................................................... 1-9  
Software Features ..................................................................................................... 1-10  
Preloaded Software............................................................................................ 1-10  
NEC Product Recovery Program CD ................................................................ 1-10  
NEC PowerMate Driver CD.............................................................................. 1-10  
Security Features ...................................................................................................... 1-11  
Password Security ............................................................................................. 1-11  
Windows Network Security Features................................................................ 1-11  
Keyboard/mouse Anti-theft Bracket.................................................................. 1-11  
Locking Tab ...................................................................................................... 1-11  
Chassis Intrusion Notification ........................................................................... 1-11  
Hard Drive Password Protection ....................................................................... 1-11  
Components..................................................................................................................... 1-12  
System Board............................................................................................................ 1-12  
System Memory........................................................................................................ 1-13  
Diskette Drive........................................................................................................... 1-13  
Hard Drive................................................................................................................ 1-13  
AGP Video Board..................................................................................................... 1-13  
Power Supply............................................................................................................ 1-13  
Keyboard .................................................................................................................. 1-13  
Mouse ....................................................................................................................... 1-14  
CD-ROM Drive........................................................................................................ 1-14  
DVD-ROM Drive..................................................................................................... 1-14  
CD-RW Drive........................................................................................................... 1-14  
Zip Drive .................................................................................................................. 1-14  
Speakers.................................................................................................................... 1-14  
Modem Board........................................................................................................... 1-15  
Network Board ......................................................................................................... 1-15  
2 System Configuration  
Interrupt Requests.............................................................................................................. 2-2  
System Interrupts........................................................................................................ 2-2  
Parallel Port Interrupts................................................................................................ 2-3  
Serial Port Interrupts................................................................................................... 2-4  
Jumper Settings.................................................................................................................. 2-4  
System Board Jumper Settings ................................................................................... 2-4  
Maxtor EIDE Hard Drive Jumper Settings................................................................. 2-7  
Quantum EIDE Hard Drive Jumper Settings.............................................................. 2-7  
CD-ROM Drive Jumper Settings................................................................................ 2-7  
BIOS Setup Utility............................................................................................................. 2-8  
How to Start Setup...................................................................................................... 2-8  
How to Use Setup....................................................................................................... 2-9  
Main Menu ............................................................................................................... 2-10  
Advanced Menu........................................................................................................ 2-13  
Security Menu........................................................................................................... 2-18  
Power Menu.............................................................................................................. 2-20  
Contents iii  
Boot Menu ................................................................................................................ 2-22  
Exit Menu ................................................................................................................. 2-22  
Hard Drive Security ......................................................................................................... 2-23  
Establishing Hard Disk Drive Passwords ................................................................. 2-23  
Changing Hard Disk Drive Passwords...................................................................... 2-23  
Using Hard Disk Drive Password Protection............................................................ 2-24  
Moving the Hard Drive............................................................................................. 2-24  
FLASH Utility.................................................................................................................. 2-25  
Online Documentation ..................................................................................................... 2-25  
Product Recovery Program .............................................................................................. 2-26  
Starting the Recovery Program................................................................................. 2-26  
Using the Recovery Program.................................................................................... 2-27  
Standard System Restore ................................................................................... 2-27  
Advanced Options ............................................................................................. 2-27  
Tools.................................................................................................................. 2-28  
Using the Smart Restore Program............................................................................. 2-28  
How to Load Smart Restore............................................................................... 2-28  
Software Restore or Removal............................................................................ 2-29  
Hardware Settings.............................................................................................. 2-29  
Restoration Process............................................................................................ 2-29  
PowerMate Driver CD ..................................................................................................... 2-29  
Intel Processor Serial Number Control Utility................................................................. 2-29  
System Requirements................................................................................................ 2-30  
Installation ................................................................................................................ 2-30  
Processor Serial Number........................................................................................... 2-30  
Frequently Asked Questions..................................................................................... 2-30  
Intel Technical Support............................................................................................. 2-31  
3 Disassembly and Reassembly  
System Covers.................................................................................................................... 3-3  
Removing the Cover ................................................................................................... 3-3  
Replacing the Cover.................................................................................................... 3-4  
Removing the Front Panel........................................................................................... 3-5  
Replacing the Front Panel........................................................................................... 3-6  
Expansion Boards .............................................................................................................. 3-6  
Removing the Retainer Bar......................................................................................... 3-7  
Removing an Expansion Board................................................................................... 3-8  
Installing a Slot Cover ................................................................................................ 3-9  
Removing a Slot Cover............................................................................................... 3-9  
Installing an Expansion Board.................................................................................. 3-10  
Replacing the Retainer Bar ....................................................................................... 3-11  
RIMM Memory Modules................................................................................................. 3-12  
Removing a RIMM or Continuity Module ............................................................... 3-12  
Installing a RIMM or Continuity Module................................................................. 3-14  
Processor.......................................................................................................................... 3-16  
Removing the Processor ........................................................................................... 3-16  
Installing an Upgrade Processor ............................................................................... 3-17  
5 1/4-Inch Accessible Devices......................................................................................... 3-18  
Removing or Replacing a Bay Cover........................................................................ 3-19  
Removing a Bay Cover...................................................................................... 3-19  
Replacing a Bay Cover ...................................................................................... 3-20  
Storing and Retrieving Unused Rails........................................................................ 3-20  
Removing or Installing Device Rails........................................................................ 3-21  
Removing a 5 1/4-Inch Accessible Device ............................................................... 3-22  
Installing a 5 1/4-Inch Accessible Device................................................................. 3-23  
3 1/2-Inch Accessible Devices......................................................................................... 3-24  
Removing a 3 1/2-Inch Accessible Device ............................................................... 3-24  
Installing a 3 1/2-Inch Accessible Device................................................................. 3-25  
iv Contents  
3 1/2-Inch Internal Drives................................................................................................ 3-26  
Removing a 3 1/2-Inch Internal Drive...................................................................... 3-26  
Installing a 3 1/2-Inch Internal Drive ....................................................................... 3-28  
CMOS Battery ................................................................................................................. 3-30  
System Board................................................................................................................... 3-31  
Removing the System Board .................................................................................... 3-31  
Reinstalling the System Board.................................................................................. 3-32  
Power Supply................................................................................................................... 3-33  
Front USB Port ................................................................................................................ 3-34  
Front LED/Switch Bracket .............................................................................................. 3-34  
Chassis Intrusion Switch.................................................................................................. 3-36  
Minitower and Desktop Setup ......................................................................................... 3-37  
Converting from Minitower to Desktop ................................................................... 3-37  
Converting from Desktop to Minitower ................................................................... 3-38  
Chassis Shell.................................................................................................................... 3-40  
Replacing the Chassis Shell...................................................................................... 3-40  
4 System Board  
External Cable Connectors ................................................................................................ 4-2  
Internal Cable Connectors ................................................................................................. 4-3  
Jumper Settings.................................................................................................................. 4-4  
Locating System Board Jumpers ................................................................................ 4-4  
Changing a Jumper Setting......................................................................................... 4-4  
Upgrade Sockets ................................................................................................................ 4-5  
Processor Socket......................................................................................................... 4-6  
RIMM Sockets............................................................................................................ 4-6  
Checking System Memory ......................................................................................... 4-7  
Components....................................................................................................................... 4-7  
Processor and Secondary Cache ................................................................................. 4-9  
System BIOS .............................................................................................................. 4-9  
System Memory........................................................................................................ 4-10  
Plug and Play............................................................................................................ 4-10  
PCI/IDE Ports........................................................................................................... 4-10  
Parallel Interface....................................................................................................... 4-10  
Serial Interface.......................................................................................................... 4-11  
USB Interface ........................................................................................................... 4-12  
Accelerated Graphics Port........................................................................................ 4-12  
Integrated Audio....................................................................................................... 4-12  
Resources......................................................................................................................... 4-13  
Memory Map............................................................................................................ 4-13  
I/O Addresses ........................................................................................................... 4-13  
DMA Settings........................................................................................................... 4-15  
5 Illustrated Parts Breakdown  
Ordering Parts.................................................................................................................... 5-2  
Field Replaceable Unit....................................................................................................... 5-2  
Illustrated Parts Breakdown............................................................................................... 5-4  
6 Preventive Maintenance  
System Cleaning ................................................................................................................ 6-2  
Keyboard Cleaning ............................................................................................................ 6-2  
Mouse Cleaning................................................................................................................. 6-3  
Contents  
v
7 Troubleshooting  
Checklist ............................................................................................................................ 7-2  
System Problems......................................................................................................... 7-2  
Diskette Drive Problems............................................................................................. 7-3  
Monitor Problems ....................................................................................................... 7-3  
Keyboard/Mouse Problems......................................................................................... 7-4  
CD-ROM Drive Problems .......................................................................................... 7-4  
Speaker Problems........................................................................................................ 7-5  
Diagnostics......................................................................................................................... 7-6  
8 NECC Information Services  
Service Telephone Numbers .............................................................................................. 8-2  
Technical Support .............................................................................................................. 8-2  
NECC Website............................................................................................................ 8-2  
NECC FTP Site........................................................................................................... 8-3  
Email/Fax Technical Support Service......................................................................... 8-3  
Technical Support Center ........................................................................................... 8-3  
9 Specifications  
System Board Specifications.............................................................................................. 9-2  
Keyboard Specifications .................................................................................................... 9-3  
Mouse Specifications ......................................................................................................... 9-3  
Speaker Specifications ....................................................................................................... 9-4  
System Unit Specifications ................................................................................................ 9-4  
Hard Drive Specifications.................................................................................................. 9-5  
Diskette Drive Specifications............................................................................................. 9-8  
CD-ROM Drive Specifications.......................................................................................... 9-8  
CD-RW Drive Specifications............................................................................................. 9-9  
DVD-ROM Drive Specifications....................................................................................... 9-9  
Zip Drive Specifications .................................................................................................. 9-10  
Modem Board Specifications........................................................................................... 9-11  
Network Board Specifications ......................................................................................... 9-11  
ATX Power Supply Specifications .................................................................................. 9-12  
Environmental and Safety Specifications......................................................................... 9-12  
Compliance ...................................................................................................................... 9-13  
Glossary  
Index  
Regulatory Statements  
vi Contents  
List of Figures  
PowerMate CT Minitower Front Features......................................................................... 1-4  
PowerMate CT Desktop Front Features............................................................................. 1-4  
PowerMate CT Minitower Rear Features.......................................................................... 1-6  
Minitower Rear Connector Locations................................................................................ 1-6  
PowerMate CT Desktop Rear Features.............................................................................. 1-7  
Desktop Rear Connector Locations ................................................................................... 1-7  
Inside the System............................................................................................................... 1-8  
System Board Jumper Block Locations............................................................................. 2-5  
Setup Main Menu .............................................................................................................. 2-8  
Locating the Cover Screws................................................................................................ 3-3  
Removing the Cover.......................................................................................................... 3-4  
Replacing the Cover........................................................................................................... 3-4  
Removing the Front Panel ................................................................................................. 3-5  
Replacing the Front Panel.................................................................................................. 3-6  
Locating Expansion Board Slots and Connectors.............................................................. 3-7  
Removing the Expansion Board Retainer Bar................................................................... 3-7  
Removing an Expansion Board ......................................................................................... 3-8  
Installing a Slot Cover ....................................................................................................... 3-9  
Installing an Expansion Board......................................................................................... 3-10  
Replacing the Retainer Bar.............................................................................................. 3-11  
Locating the RIMM and Processor Sockets..................................................................... 3-12  
Removing a Continuity Module....................................................................................... 3-13  
Removing a RIMM Module ............................................................................................ 3-13  
Installing a RIMM Module.............................................................................................. 3-15  
Installing a Continuity Module........................................................................................ 3-15  
Removing the Fan, Heat Sink, and Processor.................................................................. 3-17  
Removing a 5 1/4-Inch Device Bay Cover ...................................................................... 3-19  
Replacing a Bay Cover .................................................................................................... 3-20  
Storing an Unused Rail.................................................................................................... 3-21  
Locating the Screws for 5 1/4-Inch Device Rails ............................................................ 3-21  
Releasing a 5 1/4-Inch Device......................................................................................... 3-22  
Inserting a 5 1/4-Inch Device for Use in a Minitower ..................................................... 3-23  
Removing the 3 1/2-Inch Accessible Device Bracket...................................................... 3-24  
The 3 1/2-Inch Accessible Device Bracket...................................................................... 3-25  
Locating the Internal Drive Bracket................................................................................. 3-26  
Locating Internal Drive Bracket Screws.......................................................................... 3-27  
Sliding the Internal Drive Bracket out of the Chassis...................................................... 3-27  
Locating Internal Drive Screws on the Bracket............................................................... 3-28  
Locating Guides for the Internal Drive Bracket............................................................... 3-29  
Securing the Internal Drive Bracket................................................................................. 3-29  
Locating the Battery on the System Board ...................................................................... 3-30  
Removing the Battery...................................................................................................... 3-31  
Locating System Board Screws ....................................................................................... 3-32  
Locating the Power Supply Screws ................................................................................. 3-33  
Locating Front USB Port Screws..................................................................................... 3-34  
Releasing the Front LED/Switch Bracket........................................................................ 3-35  
Removing the Front LED/Switch Bracket....................................................................... 3-35  
Removing the Chassis Intrusion Switch .......................................................................... 3-36  
Accessible Device Placement for a Desktop.................................................................... 3-38  
Accessible Device Placement for a Minitower................................................................ 3-39  
Minitower External Cable Connector Locations................................................................ 4-2  
Desktop External Cable Connector Locations................................................................... 4-3  
System Board Internal Cable Connectors.......................................................................... 4-3  
System Board Jumper Locations ....................................................................................... 4-4  
System Board Upgrade Sockets......................................................................................... 4-5  
PowerMate CT System Illustrated Parts Breakdown......................................................... 5-4  
Locating the Mouse Ball Cover......................................................................................... 6-3  
Contents vii  
List of Tables  
PowerMate CT System Configuration............................................................................... 1-3  
System Components......................................................................................................... 1-12  
Interrupt Level Assignments.............................................................................................. 2-2  
Parallel Port Interrupts ....................................................................................................... 2-3  
Serial Port Interrupts.......................................................................................................... 2-4  
System Board Jumper Block Settings ................................................................................ 2-5  
Maxtor EIDE Hard Drive Jumper Settings ........................................................................ 2-7  
Quantum EIDE Hard Drive Jumper Settings ..................................................................... 2-7  
Setup Key Functions .......................................................................................................... 2-9  
Main Menu Items............................................................................................................. 2-10  
Advanced Menu............................................................................................................... 2-14  
Security Menu Items ........................................................................................................ 2-18  
Power Menu Settings ....................................................................................................... 2-20  
Boot Menu Settings.......................................................................................................... 2-22  
Exit Menu Items............................................................................................................... 2-22  
PowerMate CT System Disassembly Sequence................................................................. 3-2  
Sample RIMM Upgrade Paths ........................................................................................... 4-6  
System Board Components................................................................................................ 4-8  
Parallel Port Addresses .................................................................................................... 4-11  
Serial Port 1 and Serial Port 2 I/O Addresses .................................................................. 4-11  
System Memory Map....................................................................................................... 4-13  
I/O Address Map.............................................................................................................. 4-13  
DMA Settings .................................................................................................................. 4-15  
Ordering Parts .................................................................................................................... 5-2  
PowerMate CT System FRU.............................................................................................. 5-2  
Problems and Solutions...................................................................................................... 7-6  
NECC Service and Support Telephone Numbers .............................................................. 8-2  
System Specifications ........................................................................................................ 9-2  
System Board Specifications.............................................................................................. 9-2  
Keyboard Specifications .................................................................................................... 9-3  
Mouse Specifications ......................................................................................................... 9-3  
Speaker Specifications ....................................................................................................... 9-4  
System Unit Specifications ................................................................................................ 9-4  
Quantum Hard Drive Specifications .................................................................................. 9-5  
Maxtor 5,400 RPM Hard Drive Specifications.................................................................. 9-6  
Maxtor 7,200 RPM Hard Drive Specifications.................................................................. 9-7  
Diskette Drive Specifications............................................................................................. 9-8  
NEC CD-ROM Drive Specifications ................................................................................. 9-8  
CD-RW Drive Specifications............................................................................................. 9-9  
DVD-ROM Drive Specifications....................................................................................... 9-9  
Zip Drive Specification.................................................................................................... 9-10  
Modem Board Specifications........................................................................................... 9-11  
3Com 3C905C Network Board Specifications ................................................................ 9-11  
Intel PRO 100+ WOL Network Board Specifications ..................................................... 9-12  
Power Supply Specifications............................................................................................ 9-12  
Environmental and Safety Specifications......................................................................... 9-12  
System Compliance.......................................................................................................... 9-13  
viii Contents  
Preface  
This manual contains technical information for servicing and repairing the NEC PowerMate®  
CT systems manufactured by NEC Computers Inc. Use this manual for NEC PowerMate CT  
computers assembled in Europe. Check the regulatory sticker at the rear of the system to find the  
assembly location for the computer.  
The manual contains hardware and interface information for users who need an overview of  
system design. The manual includes system setup information, disassembly procedures, and an  
illustrated parts list. The manual is prepared for NECC-trained customer engineers and support  
center personnel.  
The manual is organized as follows.  
Section 1 — System Overview, provides an overview of system features and includes brief  
descriptions of system components.  
Section 2 — System Configuration, includes information on system IRQs, jumpers, and BIOS.  
The section also contains information on power management features and system utilities,  
including the BIOS FLASH Utility and PowerMate Product Recovery Program.  
Section 3 — Disassembly and Reassembly, provides system disassembly and reassembly  
procedures. Each procedure is supported by disassembly illustrations.  
Section 4 — System Board, includes information on cable and board connector locations,  
jumper settings, and upgrade sockets. Also provided is information on board components.  
Section 5 — Illustrated Parts Breakdown, includes an exploded view diagram (illustrated  
parts breakdown) and a parts list for field-replaceable parts.  
Section 6 — Preventive Maintenance, provides recommended maintenance information for  
maintaining the system in top condition.  
Section 7 — Troubleshooting, includes information for solving possible system problems and  
their solutions.  
Section 8 — NECC Information Services, lists telephone numbers for obtaining service. The  
section also includes information on NECC technical support and website.  
Section 9 — Specifications, provides specifications for the major components in the system,  
including the system board, power supply, diskette drive, hard drive, and CD-ROM drive.  
Preface ix  
Abbreviations  
A
ampere  
DMA  
DMAC  
DMI  
DOS  
dpi  
direct memory access  
DMA controller  
AC  
alternating current  
ACK  
AGP  
AMR  
ASIC  
AT  
acknowledge  
Desktop Management Interface  
disk operating system  
dots per inch  
accelerated graphics port  
audio modem riser  
application-specific integrated circuit  
advanced technology (IBM PC)  
AT attachment  
DRAM  
DVD  
ECC  
ECP  
EDO  
EGA  
EIDE  
EISA  
email  
EMI  
EPP  
EPROM  
ESD  
EVGA  
F
dynamic RAM  
digital versatile disc  
error checking and correction  
extended capabilities port  
extended data output  
Enhanced Graphics Adapter  
Enhanced IDE  
ATA  
ATAPI  
ATM  
BBS  
BCD  
BCU  
BIOS  
bit  
AT attachment packet interface  
asynchronous transfer mode  
Bulletin Board Service  
binary-coded decimal  
BIOS Customized Utility  
basic input/output system  
binary digit  
enhanced ISA  
electronic mail  
electromagnetic interference  
enhanced parallel port  
erasable and programmable ROM  
electrostatic discharge  
Enhanced Video Graphics Array  
Fahrenheit  
BUU  
bpi  
BIOS Upgrade Utility  
bits per inch  
bps  
bits per second  
C
capacitance  
C
centigrade  
Cache  
CAM  
CAS  
high-speed buffer storage  
constantly addressable memory  
column address strobe  
FAX  
FCC  
FG  
facsimile transmission  
Federal Communications Commission  
frame ground  
CD-ROM compact disk-ROM  
FM  
frequency modulation  
fast page  
CD-RW  
CH  
compact disk rewritable  
channel  
FP  
FRU  
ftp  
field-replaceable unit  
file transfer protocol  
gigabyte  
clk  
clock  
cm  
centimeter  
GB  
CMOS  
complementary metal oxide  
semiconductor  
GND  
HEX  
HGA  
Hz  
ground  
hexadecimal  
COM  
CONT  
CPGA  
CPU  
DAC  
DACK  
dB  
communication  
Hercules Graphics Adapter  
hertz  
contrast  
ceramic pin grid array  
central processing unit  
digital-to-analog converter  
DMA acknowledge  
decibels  
IC  
integrated circuit  
ID  
identification  
IDE  
IDTR  
in.  
intelligent device electronics  
interrupt descriptor table register  
inch  
DC  
direct current  
INTA  
I/O  
interrupt acknowledge  
input/output  
DCC  
DCE  
DDC  
DIMM  
DIP  
direct cable connection  
data communications equipment  
Display Data Channel  
Dual In-Line Memory Module  
dual in-line package  
IPB  
illustrated parts breakdown  
integrated peripheral controller  
inches per second  
IPC  
ips  
IR  
infrared  
Abbreviations xi  
IrDA  
IRR  
ISA  
ISP  
Infrared Data Association  
Interrupt Request register  
Industry Standard Architecture  
internet service provider  
interrupt request  
PIO  
parallel input/output  
picture element  
pixel  
PLCC  
PLL  
POST  
p-p  
plastic leaded chip carrier  
phase lock loop  
IRQ  
K
Power-On Self-Test  
peak-to-peak  
kilo (1024)  
k
kilo (1000)  
PPI  
programmable peripheral interface  
programmable ROM  
personal system/2  
quad flat pack  
KB  
kilobyte  
PROM  
PS/2  
QFP  
R
Kbps  
kg  
Kilobits per second  
kilogram  
kHz  
lb  
kilohertz  
read  
pound  
RAM  
random-access memory  
LAN  
LED  
LDCM  
LSB  
LSI  
local area network  
light-emitting diode  
LANDesk Client Manager  
least-significant bit  
large-scale integration  
mega (million)  
RAMDAC RAM digital-to-analog converter  
RAS row address strobe  
RDRAM® Rambus® dynamic RAM  
RGB  
red green blue  
RGBI  
RIMM  
rms  
red green blue intensity  
Rambus inline memory module  
root mean square  
M
mA  
milliamps  
max  
MB  
maximum  
ROM  
rpm  
read-only memory  
megabyte  
revolutions per minute  
real-time clock  
MFM  
MHz  
MIDI  
mm  
modified frequency modulation  
megahertz  
RTC  
R/W  
read/write  
musical instrument digital interface  
millimeter  
S
slave  
SCSI  
Small Computer System Interface  
synchronous dynamic RAM  
single edge contact cartridge  
single edge processor package  
signal ground  
MMX  
modem  
MOS  
MPEG  
ms  
multimedia extensions  
modulator/demodulator  
metal-oxide semiconductor  
Motion Picture Experts Group  
millisecond  
SDRAM  
S.E.C.  
S.E.P.P.  
SG  
SGRAM  
SIMM  
SMART  
synchronous graphics RAM  
single inline memory module  
MSB  
NC  
most-significant bit  
not connected  
Self-Monitoring, Analysis and  
Reporting Technology  
NIC  
NIC  
NMI  
ns  
networked information center  
network interface card  
Non-maskable Interrupt  
nanosecond  
S/N  
signal to noise ratio  
SNMP  
SPM  
SRAM  
SRS  
SSI  
simple network management protocol  
standard page mode  
static random access memory  
Sound Retrieval System  
small scale integration  
Super Video Graphics Array  
switch  
NSRC  
OCR  
OS  
National Service Response Center  
optical character recognition  
operating system  
SVGA  
SW  
PAL  
PC  
programmable array logic  
personal computer  
printed circuit board  
Peripheral Component Interconnect  
personal digital assistant  
plastic flat package  
T&D  
TSC  
TTL  
tpi  
test and diagnostics  
PCB  
PCI  
Technical Support Center  
transistor/transistor logic  
tracks per inch  
PDA  
PFP  
xii Abbreviations  
UART  
universal asynchronous  
receiver/transmitter  
UHF  
UL  
ultra high frequency  
Underwriter’s Laboratories  
unified memory architecture  
uninterruptible power supply  
uniform resource locator  
universal serial bus  
UMA  
UPS  
URL  
USB  
V
volt  
Vac  
volts, alternating current  
video cassette recorder  
volts, direct current  
VCR  
Vdc  
VDT  
VESA  
video display terminal  
video electronics standards  
association  
VFC  
VGA  
VHF  
VLSI  
VRAM  
W
VESA-compliant feature connector  
Video Graphics Array  
very high frequency  
very large scale integration  
video RAM  
watt  
WAN  
WRAM  
W
wide area network  
Windows RAM  
write  
www  
world wide web  
Abbreviations xiii  
1
System Overview  
! Configurations  
! Features  
! Components  
This section provides an overview of the NEC PowerMate® CT system. Included are  
descriptions of the system’s  
!
!
!
!
!
hardware configuration  
front, back, and inside features  
security features  
major components  
software.  
The system can be configured as a minitower or as a desktop to suit the user’s requirements.  
Configuration  
The NEC PowerMate CT system is a built-to-order system for commercial offices. System  
features include an Intel® Pentium III processor, the Intel 820 chipset, two Rambus® inline  
memory module (RIMM™) sockets, Rambus dynamic random access memory (RDRAM), and  
a plug and play input/output (I/O) controller.  
The system also features two universal serial bus (USB) ports, two serial ports, a parallel port, a  
MIDI/game port, and audio ports. Ultra direct memory access (DMA), remote wakeup (“Wake-  
On LAN”), accelerated graphics port (AGP), audio modem riser (AMR), and power  
management are supported.  
Build choices include enhanced intelligent device electronics (EIDE) hard drives ranging from  
10 gigabytes (GB) to 30 GB and higher. All drives feature Ultra DMA/66 and Self-Monitoring,  
Analysis and Reporting Technology (SMART).  
System memory is provided in 64-MB (minimum), 128-MB, or 256-MB RIMM modules.  
Memory configurations range from 64 MB to 512 MB.  
Additional build choices include a speaker set, LAN board, sound board, modem board, and  
peripheral devices such as a 40X or higher CD-ROM drive, an 12X or higher DVD-ROM drive,  
an 8x4x32x CD-ReWritable (RW) drive, an 8-MB or higher AGP video board, and a 250-MB  
capacity Zip® drive.  
The following table summarizes the PowerMate CT system configuration.  
1-2 Overview  
PowerMate CT System Configuration  
Component  
Description  
System Board  
Gigabyte GA-6CX7  
Pentium III Processor*  
Pentium III L1 Cache  
Pentium III L2 Cache  
Processor Mount  
System RAM*  
667-MHz or higher, 133-MHz or higher FSB  
32 KB SRAM integrated on processor  
256 KB Pipeline Burst SRAM  
Socket 370  
64 MB (minimum) to 512 MB of up to PC800 RDRAM in 2 RIMM  
sockets  
Chip Set  
Intel 820 with 82820 Memory Controller Hub, 82801AA I/O  
Controller Hub, 82802AA Firmware Hub, Audio-Codec 97  
Controller, and System Manageability Bus  
Winbond Super I/O  
Controller  
Winbond Super I/O Controller W83627HF-AW for parallel, serial,  
keyboard, mouse, hardware monitor, diskette drive  
Hard Drive*  
Ultra DMA/66, with SMART technology: 10-GB or higher,  
5400 rpm or higher  
Graphics Memory*  
Audio  
8-MB or higher, depending on AGP video board  
Yamaha Sound YMF 752-S  
Diskette Drive  
Power Supply  
Keyboard  
3.5-inch 1.44-MB  
235-watt  
Win 95-enhanced, PS/2®-compatible  
3-button mouse, PS/2-compatible  
40X or higher CD-ROM drive  
Mouse  
CD-ROM Drive*  
DVD-ROM Drive*  
CD-RW Drive*  
Zip Drive*  
12X or higher DVD-ROM drive  
8x4x32x (8x record, 4x rewrite, 32x read)  
250-MB Capacity Iomega Zip Drive  
System board support for up to five PCI expansion boards  
PCI Connectors  
LAN Board*  
3Com PCI Ethernet 10/100 3C905C TX-M, Intel PCI Ethernet  
Pro 100+ 10/100 with Wake-On LAN, Accton PCI Ethernet  
10/100 TX4 or TX5  
Video Board*  
8-MB AGP 4x nVidia™ Vanta™ video board or 32-MB AGP 4x  
nVidia TnT2™ Pro video board  
Speakers*  
NEC 10-watt, with AC power adapter  
* Built-to-order component  
Overview 1-3  
Features  
The system front, back, and inside features are described in the following paragraphs. Also  
included are descriptions of system security features.  
Front Features  
The PowerMate CT system can be used as a minitower or as a desktop. The following figures  
show the features on the front of the system for both setups. Brief descriptions of the features  
follow the figure.  
PowerMate CT Minitower Front Features  
A – USB Port  
F – Power/Sleep Button  
B – CD-ROM Drive  
G – Power/Sleep Lamp  
C – 5 1/4-Inch Bay  
H – Disk Activity Lamp  
D – Diskette Drive  
I – Bracket for 3 1/2-Inch Accessible Devices  
E – 3 1/2-Inch Accessible Device Bay  
PowerMate CT Desktop Front Features  
A – Power/Sleep Button  
B – CD-ROM Drive  
C – 5 1/4-Inch Bay  
F – Bracket for 3 1/2-Inch Accessible Devices  
G – 3 1/2-Inch Accessible Device Bay  
H – Diskette Drive  
D – Power/Sleep Lamp  
E – Disk Activity Lamp  
I – USB Port  
1-4 Overview  
The system has the following devices, controls, and lamps at the front of the system (see the  
above figures for device, control, and lamp locations).  
!
Power/sleep button — press this button to turn on system power. To turn off power, close  
all applications, shut down Windows®; Windows 98 and Windows 2000 automatically  
power down the system. For Windows NT®, close all applications, shut down Windows NT,  
and press in the power button until the system powers down (approximately four seconds).  
Press and immediately release the power button to suspend system operation and go into the  
power saving mode. If a VESA-compliant monitor is in use, the monitor also goes into a  
power-saving mode.  
Press any key or move the mouse to exit the power saving mode and resume system  
operation.  
!
Power/sleep lamp — indicates if system power is on or off. Also indicates if the system is  
operating in a power saving mode.  
A steady green lamp indicates that power is on. An amber lamp and a blank screen indicates  
that the system is in a sleep mode with full power reduction.  
!
!
Hard drive lamp — when blinking, indicates that the hard drive is active. A blinking lamp  
indicates that the hard drive is reading or writing data.  
CD-ROM drive — load and start programs from a compact disc (CD) and to play audio  
CDs. Controls and indicators include a CD tray open button, drive activity lamp, and  
emergency tray open feature. Controls for an optional DVD-ROM drive are similar.  
!
DVD-ROM drive — DVD-ROM drives offer many improvements over the standard  
CD-ROM technology, including superior video and audio playback, faster data access, and  
greater storage capacities.  
The DVD-ROM drive uses DVD technology to read DVD discs as well as standard audio  
and video CDs.  
!
!
!
CD-RW drive — use the drive to read and write data on a CD-RW disc many times, just  
like you would with a diskette, Zip disk, or hard drive.  
Zip drive — use the Zip drive with 3 1/2-inch Zip disks to back up work, archive old files,  
and transport work. The Zip drive supports both 250-MB and 100-MB Zip disks.  
Diskette drive — copy data files to and from a diskette or use as a bootable drive for  
loading and starting programs from a diskette. Controls and indicators include a diskette  
eject button and drive activity lamp.  
!
USB port — use this port to connect up to 127 universal serial bus (USB) devices without  
opening the system. A second port is on the rear of the system.  
Rear Features  
The rear of the system contains external connectors and ports, a system power socket, a monitor  
power socket, a voltage switch, expansion board slots, and security features.  
The following figures show minitower and desktop features. Brief descriptions of each item  
follow the figure. See the next two sections for information about the connectors and the power  
supply. See “Expansion Boards” in Section 3 for information about expansion board slots. See  
“Security Features” later in this section for information on security features.  
Overview 1-5  
PowerMate CT Minitower Rear Features  
A – AC Power Connector  
F – Locking Tab  
B – Monitor Power Socket  
C – Power Supply  
D – Keyboard/Mouse Anti-Theft Bracket  
E – AGP Video Board  
G – Expansion Slots  
H – System Board Connectors  
I – Voltage Switch  
Minitower Rear Connector Locations  
A – Keyboard Connector G – Line In  
B – Mouse Connector  
C – Parallel Port  
D – MIDI/Game Port  
E – VGA Connector  
F – Microphone In  
H – Line Out  
I – Serial Port 2  
J – Serial Port 1  
K – USB Port  
1-6 Overview  
PowerMate CT Desktop Rear Features  
A – Power Supply  
F – System Board Connectors  
B – Keyboard/Mouse Anti-theft Bracket  
C – AGP Video Board  
G – Monitor Power Socket  
H – Voltage Switch  
D – Locking Tab  
I – AC Power Connector  
E – Expansion Slots  
Desktop Rear Connector Locations  
A – Mouse Connector  
B – Parallel Port  
C – MIDI/Game Port  
D – VGA Connector  
E – Microphone In  
F – Line In  
G – Line Out  
H – Serial Port 2  
I – Serial Port 1  
J – USB Port  
K – Keyboard Port  
The rear of the system has the following external ports, connectors, jacks, and expansion slots.  
!
Keyboard port — attach a PS/2®-compatible (personal system/2-compatible) keyboard  
(101-key or 102-key) with a 6-pin mini DIN connector to this port.  
!
!
!
Mouse port — attach a PS/2-compatible mouse to this port.  
Printer port — attach a parallel printer with a 25-pin connector to this port.  
USB port — use the USB port to connect up to 127 USB configured peripheral devices such  
as a printer, monitor, modem, mouse, and scanner. A second USB port is on the front of the  
system.  
!
Serial ports — serial port 1 (COM1) and serial port 2 (COM2) allow connection of serial  
devices with 9-pin connectors. The devices include a pointing device, serial printer, or  
modem.  
Overview 1-7  
!
VGA monitor connector — attach a video graphics array (VGA)-compatible monitor (NEC  
MultiSync® monitor or other VGA-compatible monitor) with a 15-pin connector to the AGP  
connector on the installed video board.  
!
!
!
!
Monitor power socket — if a plug adapter is available, connect the power cord from the  
monitor to the monitor power socket to use fewer wall or surge protector outlets.  
Microphone in jack — use this jack to connect a microphone for recording audio  
information in data system files.  
Line in jack — use this jack to connect a stereo audio device such as a stereo amplifier or a  
cassette or minidisc player for playback or recording.  
Line out jack — use this jack to connect an amplified output device, such as powered  
speakers or headset, a stereo tape recorder, or an external amplifier for audio output.  
!
!
MIDI/joystick — use this connector to attach a joystick to the system for use with games.  
Expansion board slots — use these slots to install up to five optional PCI boards (graphics,  
LAN, modem, sound).  
Inside Features  
The following figure shows the interior of the system and its major areas. A list of features  
follow the figure.  
Inside the System  
A – Power Supply  
F – PCI Expansion Board Connectors  
B – System Board  
G – AGP Video Board  
H – AMR Connector  
I – Processor  
C – RIMM Memory Sockets  
D – Accessible Device Cage  
E – Internal Drive Bracket  
1-8 Overview  
The inside of the system has the following features:  
!
system board — contains the Pentium processor Socket 370 connector, two RIMM memory  
sockets, two IDE connectors, five PCI board connectors, an AGP board connector, an AMR  
board connector, diskette drive connector, system configuration jumpers, internal signal and  
power connectors, and external device connectors  
!
!
!
!
!
5 1/4-inch accessible device cage — has two accessible 5 1/4-inch slots for the  
CD-ROM drive or DVD-ROM drive and another 5 1/4-inch device  
3 1/2-inch accessible device cage — contains two accessible 3 1/2-inch slots, one of which  
houses the 1.44-MB diskette drive  
internal drive bracket — has three 3 1/2-inch internal device slots, one of which houses the  
standard hard drive  
expansion slots — provide five PCI board expansion slots, one of which houses the  
standard AGP video board  
235-watt power supply — is switch selectable, 115 Vac or 230 Vac.  
For more information on the above features, see “Components” in this section.  
Power Management Features  
The system comes with Advanced Power Management (APM) and Advanced Configuration and  
Power Interface (ACPI). Included as a subset to ACPI is Instantly Available Technology.  
APM features Soft Power Off, which automatically powers down the system when exiting  
Windows 98 or Windows 2000 (not available for Windows NT). This feature is enabled or  
disabled through the system’s BIOS (see Section 2, “System Configuration,” for Power  
Management BIOS settings).  
Instantly Available Technology features the ACPI sleep mode which maximizes power savings.  
When in the sleep mode, the system appears to be off. The power supply and fans are off and the  
power lamp is amber. Pressing a key or moving the mouse instantly wakes up the system and  
returns it to where it was before going into the sleep mode. This feature is enabled or disabled by  
setting jumpers on the system board (see Section 2, “System Configuration” for information on  
setting system board jumpers).  
If the system has an optional internal or external modem installed, the Wake On Ring (WOR)  
and Resume On Ring (ROR) features of the system can be used. With WOR, the system can be  
powered up through the modem from either the Soft Power Off or ACPI modes. The first call  
through the modem powers on the system and the second call allows access to your system.  
The ROR feature allows a single call on the modem to resume system operation and to allow  
system access. The ROR feature can be used while the system is in the sleep mode or the ACPI  
power on state.  
See Section 2, “System Configuration” for information on setting the WOR and ROR features  
through the system’s BIOS. In addition, for the WOR feature, a cable must be connected to a  
modem and to the WOR connector on the system board.  
Overview 1-9  
Software Features  
NECC provides a variety of applications and hardware utilities with the system to let you take  
advantage of the system hardware capabilities.  
Preloaded Software  
The system comes preloaded with the Microsoft® Windows® 98 operating system or the  
Windows 2000 /Windows NT® operating system configuration.  
If you have a Windows 2000/Windows NT configuration, you must choose the operating system  
you want to load. The operating system you choose is your only operating system and is the one  
that the Product Recovery Program restores.  
NECC-provided applications, drivers, and utilities come loaded on the hard drive. You can  
install some of the applications from icons on the Windows desktop. Software available on the  
system includes the following applications:  
!
Microsoft Internet Explorer  
Internet Explorer provides a top-notch browser with preloaded links for easy access to the  
world wide web. Also use Internet Explorer to access one of the many new browser-based  
utilities.  
!
!
Norton AntiVirus™ 2000 Software  
Protect the system from viruses by running Norton’s virus scan software.  
Adobe® Acrobat® Reader  
Use the Adobe Acrobat Reader to read and print portable document format (PDF) files  
found on the Internet and PDF documents included with various software applications.  
!
!
Online Documentation  
Get quick access to comprehensive information about your system in the online  
PowerMate CT User’s Guide. See “Online Documentation” in Section 2 for a description of  
the documentation and how to use it.  
Intel LANDesk® Client Manager  
Use LANDesk software to track system information such as serial number, BIOS version,  
memory capacity, disk capacity, expansion board settings, and applications. Use LANDesk  
software for remote starts from a server computer using Wake-On LAN and remote boot.  
NEC Product Recovery Program CD  
The system comes with an NEC Product Recovery Program CD and bootable diskette. Should a  
problem occur that causes data loss or corruption, you can use the NEC Product Recovery  
Program CD to restore the system to its original factory state or you can restore just the  
operating system and drivers. A full system restore loads the operating system and all the  
factory-supplied software that comes on the hard drive. See “Product Recovery Program” in  
Section 2 for information about using the restore options.  
NEC PowerMate Driver CD  
Use the NEC PowerMate Driver CD to install drivers for NEC system options that are not part  
of the factory configuration. Also use the NEC PowerMate Driver CD to reinstall  
NECC-supplied software. See “PowerMate Driver CD” in Section 2 for information about  
installing drivers from the CD.  
1-10 Overview  
Security Features  
The system has hardware, software, and mechanical security features that offer protection  
against unauthorized access to the system and data. The following security features are  
available.  
Password Security  
The BIOS Setup Utility includes a feature that allows a user to set either a user or supervisor  
password, or both.  
The user password controls booting of the system and controls access to the Setup Utility and  
the keyboard. User access to the BIOS Setup Utility is limited when a supervisor password is  
set. The supervisor password allows full access to the system and the BIOS.  
See Section 2, “System Configuration,” for further information on setting and using passwords.  
Windows Network Security Features  
The Windows Network Security feature is available through the Windows operating system.  
Check the Windows documentation for details.  
Keyboard/mouse Anti-theft Bracket  
The keyboard/mouse anti-theft bracket secures the keyboard and mouse cables to the system,  
making it difficult to remove the keyboard and mouse from the system.  
Locking Tab  
The system has a locking tab on the rear of the system. The tab fits through a mating slot in the  
rear edge of the chassis cover. Securing a padlock (not supplied) in the locking tab prevents  
removal of the system cover and access to the interior of the system.  
Chassis Intrusion Notification  
Whenever the system cover is removed, a hidden switch (if installed) sends a signal to the  
LANDesk Client Manager (LDCM). LDCM logs the incident and then reports it on screen the  
next time the system is rebooted.  
Hard Drive Password Protection  
The system supports password protection for the hard drive. Hard drive password protection  
restricts access to the drive if the drive is removed and installed in another system. The system  
does not prompt for hard drive passwords while the drive remains in the current system.  
The passwords are written to the system BIOS and to the hard drive to ensure that the password  
protection travels with the drive if it is moved to another system. See Section 2, “System  
Configuration,” for additional information on using hard drive security.  
Overview 1-11  
Components  
The major system components are listed in the following table, along with the page number  
where each component is briefly described.  
System Components  
Component  
Go to Page  
System Board  
System Memory  
Diskette Drive  
Hard Drive*  
1-12  
1-13  
1-13  
1-13  
1-13  
1-13  
1-13  
1-14  
1-14  
1-14  
1-14  
1-14  
1-14  
1-15  
1-15  
AGP Video Board*  
Power Supply  
Keyboard  
Mouse  
CD-ROM Drive*  
DVD-ROM Drive*  
CD-RW Drive*  
Zip Drive*  
Speakers*  
Modem Board*  
Network Board*  
* Built-to-order component  
System Board  
The system processor, memory, system battery, internal connectors, and most external  
connectors are housed on the system board. For information on the external connectors, see  
“External Connectors” earlier in this chapter.  
The system board supports one diskette drive and up to four IDE devices such as hard drives, a  
CD-ROM drive, a DVD-ROM drive, a CD-RW drive, or a Zip drive.  
Internal connectors on the system board include:  
!
!
!
!
!
!
!
!
!
primary and secondary IDE connectors with Ultra DMA/66 support  
one diskette drive connector  
one processor socket  
front panel connectors for system lamps and USB  
power connectors  
two RIMM sockets  
five PCI connectors  
one AGP connector  
one AMR connector.  
For further information on the system board, see Section 4, “System Boards.”  
1-12 Overview  
System Memory  
The system supports up to 512 MB of high-speed non-ECC or ECC RDRAM memory in two  
RIMM sockets on the system board. Supported are 184-pin, PC800-MHz modules in  
64-, 128-, and 256-MB unbuffered configurations.  
The RIMM modules can be installed in one or two sockets and can vary in size between sockets.  
If only one RIMM module is installed, a continuity module must be installed in the empty  
socket.  
Diskette Drive  
A single diskette drive is supported in the system. The installed 1.44-MB 3 1/2-inch diskette  
drive is connected by a ribbon cable with two connectors. The diskette drive cable plugs directly  
into the system board. There are no switches or jumpers that need to be set and the diskette drive  
is terminated.  
Diskette drive specifications are given in Section 9, “Specifications.”  
Hard Drive  
All systems ship with one internal 3 1/2-inch EIDE hard installed inside the system, under the  
CD-ROM drive. Drives are available in 10-GB or higher Ultra DMA/66 models.  
An Ultra DMA/66 cable connects the hard drive to the primary IDE channel on the system  
board. The drive is connected as the master device on the primary channel.  
Hard drive jumper settings are given in Section 2, “System Configuration.” The location of the  
primary IDE connector on the system board is shown in Section 4, “System Boards.” Hard drive  
specifications are given in Section 9, “Specifications.”  
AGP Video Board  
Systems ship with an AGP video board. The board has a 4x nVidia Vanta™ 3D graphics  
processor, 8 MB of video memory, and a VGA connector. The processor supports the AGP 4X  
bus, 3D graphics, and 2D graphics. It also supports video, software, and DVD playback. The  
system can be upgraded with an optional 32-MB 4x nVidia TnT2 Pro AGP video board.  
Connect a VGA compatible monitor to the VGA connector on the AGP video board.  
Power Supply  
The 235-watt power supply is mounted inside the system unit. It supplies power to the system  
board, option boards, diskette drive, hard drives, CD-ROM or other drives, keyboard, mouse,  
and other internal options. A fan inside the power supply provides system cooling.  
Power supply connector locations on the system board are given in Section 4, “System Board.”  
Power supply specifications are given in Section 9, “Specifications.”  
Keyboard  
The PS/2-compatible ergodynamic keyboard is standard equipment for the system. The  
keyboard provides a numeric keypad, separate cursor control keys, 12 function keys, and is  
capable of up to 48 functions. Key status lamps on the keyboard include Num (Numeric) Lock,  
Caps (Capital) Lock, and Scroll Lock.  
The keyboard’s six-pin connector plugs into the back of the system. Keyboard specifications are  
given in Section 9, “Specifications.”  
Overview 1-13  
Mouse  
The system ships with a PS/2-compatible mouse as standard equipment. The mouse has a  
self-cleaning mechanism that prevents a buildup of dust or lint around the mouse ball and  
tracking mechanism.  
The six-pin mouse cable connector plugs into the back of the system. Mouse specifications are  
given in Section 9, “Specifications.”  
CD-ROM Drive  
Some systems come with a 40X or higher CD-ROM drive. The drive features up to 40-speed or  
higher technology, affording faster data transfer and smoother animation and video. The CD-  
ROM drive comes with an Enhanced IDE (EIDE) interface. The drive is fully compatible with  
Kodak Multisession Photo CDs, CD-I, FMV, and CD Plus, as well as standard CDs. The CD-  
ROM drive can also play audio CDs (for systems with sound capabilities).  
An IDE cable connects the CD-ROM drive to the secondary IDE channel on the system board.  
The drive is connected as the master device on the secondary channel.  
CD-ROM jumper settings are included in Section 2, “System Configuration.” Specifications for  
the CD-ROM drive are given in Section 9, “System Specifications.”  
DVD-ROM Drive  
Some systems come with an 12X or higher DVD-ROM drive. The drive offers many  
improvements over the standard CD-ROM, including superior video and audio playback, faster  
data access, and greater storage capabilities.  
An IDE cable connects the DVD-ROM drive to the secondary IDE channel on the system board.  
The drive is connected as the master device on the secondary channel.  
DVD-ROM jumper settings are included in Section 2, “System Configuration.” Specifications  
for the DVD-ROM drive are given in Section 9, “System Specifications.”  
CD-RW Drive  
Some systems come with an 8x4x32x (8x record, 4x rewrite, 32x read) compact disk-  
ReWritable (CD-RW) drive. Use the drive to record data on a CD-RW disc, just like you would  
on a diskette, Zip® disk, or hard drive.  
Zip Drive  
Speakers  
Some systems come with a 250-MB capacity internal ATAPI Zip® drive. Connect the Zip drive  
to one of the IDE connectors. Use the Zip drive with 3 1/2-inch Zip disks to back up work,  
archive old files, and transport work. The Zip drive supports both 250-MB and 100-MB Zip  
disks.  
Some systems come with a high-quality 10-watt stereo speaker set, an AC adapter, and  
connecting cables. If the speaker set has a volume control, adjust the speaker volume by using  
this control. Volume can also be controlled by the Windows sound software. The speaker set  
connects to the speaker line out jack on the back of the system. Speaker specifications are given  
in Section 9, “Specifications.”  
1-14 Overview  
Modem Board  
Some systems come with a V.90 rated 56-kilobits per second (Kbps) PCI modem board. The  
modem board allows the connection of a phone line to the system for data communications  
functions.  
Network Board  
Some systems might come with a 10/100 network board installed in a PCI slot. Specifications  
for the network board are given in Section 9, “Specifications.”  
Overview 1-15  
2
System Configuration  
! Interrupt Requests  
! Jumper Settings  
! BIOS Setup Utility  
! Hard Drive Security  
! FLASH Utility  
! Online Documentation  
! Product Recovery Program  
! PowerMate Driver CD  
! Intel Processor Serial Number Control Utility  
This section provides information for configuring the system. The section includes:  
!
!
!
system interrupt request (IRQ) assignments  
system jumper settings  
procedures for using the Phoenix® Technologies Ltd. BIOS Setup Utility to configure the  
system  
!
!
description and procedures for using hard drive security for password protection of the hard  
drive  
descriptions and procedures for using the following utilities and applications  
— FLASH Utility  
— Online Documentation  
— Product Recovery Program  
— PowerMate Driver CD  
— Intel Processor Serial Number Control Utility.  
Interrupt Requests  
The following paragraphs list the system interrupts (IRQs), parallel interrupts, and serial  
interrupts. See Section 4, “System Board,” for parallel and serial addresses. For Windows 98  
and Windows 2000, a listing of hardware resources is available on the system. Click Start, point  
to Programs, Accessories, and System Tools, and click System Information.  
System Interrupts  
The system has 16 IRQs (IRQ 0 through 15) assigned to different devices (for example, printer,  
modem, keyboard, mouse). Initial IRQ settings are assigned at the factory, with settings  
dependent on the installed device(s). See “BIOS Setup Utility” in this section for information on  
using the utility to assign or change the interrupts.  
The following table lists the IRQ settings. Assignments 0 through 15 are in order of decreasing  
priority.  
Interrupt Level Assignments  
Interrupt  
Priority  
Interrupt Device*  
IRQ00  
IRQ01  
IRQ02  
IRQ03  
IRQ04  
IRQ05  
IRQ06  
IRQ07  
System Timer  
Standard 101/102 or MS Natural Keyboard  
Programmable Interrupt Controller  
Communications Port (COM2)  
Communications Port (COM1)  
MPU-401 Compatible  
Standard Floppy Disk Controller  
ECP Printer (LPT 1)  
* IRQ settings may vary, depending on system configuration.  
2-2 System Configuration  
Interrupt Level Assignments  
Interrupt  
Priority  
Interrupt Device*  
IRQ08  
IRQ09  
System CMOS/real time clock  
Shared Resource: ACPI IRQ Holder for PCI IRQ  
Steering/YAMAHA AC-XG Audio Device/Intel  
82801AA SMBus Controller/SCI IRQ used by  
ACPI bus  
IRQ10  
IRQ11  
Shared Resource: ACPI IRQ Holder for PCI IRQ  
Steering/Winfast 3D S32011 (TNT2-PRO)  
Shared Resource: ACPI IRQ Holder for PCI IRQ  
Steering/Intel 82801AA USB Universal Host  
Controller  
IRQ12  
IRQ13  
IRQ14  
WheelMouse (PS/2)  
Numeric Data Processor  
Primary IDE Controller/Intel 82801AA Bus  
Master IDE Controller  
IRQ15  
Secondary IDE Controller  
* IRQ settings may vary, depending on system configuration.  
Parallel Port Interrupts  
The parallel port I/O interrupts are given in the following table.  
Parallel Port Interrupts  
Port  
Interrupt  
LPT1  
LPT2  
LPT3  
IRQ07  
IRQ07  
IRQ07  
System Configuration 2-3  
Serial Port Interrupts  
The interrupts for serial port 1 and serial port 2 are given in the following table. If serial ports  
share an interrupt, verify that hardware and software added to the system can share these  
interrupts without problems.  
Serial Port Interrupts  
Port  
Interrupt  
COM1  
COM2  
COM3  
COM4  
COM1  
COM2  
COM3  
COM4  
IRQ04  
IRQ03  
IRQ04  
IRQ03  
IRQ03  
IRQ04  
IRQ03  
IRQ04  
Jumper Settings  
Jumpers on the boards and devices in the system are used to set the system configuration.  
Boards and devices using jumpers include:  
!
!
!
system board  
hard drive  
CD-ROM drive.  
The following paragraphs list the jumpers and their factory settings.  
System Board Jumper Settings  
The system board has nine jumper blocks for configuring the system for particular system  
requirements. Use the following figure to locate the jumper blocks on the system board. See the  
table after the figure for jumper descriptions and factory settings.  
Procedures for setting the jumpers are included in Section 4, “System Board.” Specifications for  
the system board are given in Section 9, “Specifications.”  
Jumpers are set correctly at the factory for the system configuration.  
Only change or check the appropriate jumper settings. Otherwise, keep the jumpers at their  
factory settings.  
2-4 System Configuration  
System Board Jumper Block Locations  
A – CMOS Clear (JP4)  
F – BIOS Recovery (JP5)  
B – Audio Modem Riser Select (JP11)  
C – Rear USB Device Wakeup (JP3)  
D – PS/2 Keyboard Power On (JP16)  
E – Save to RAM (JP18)  
G – USB Selection (JP28)  
H – USB Selection (JP27)  
I – Front USB Wake Up (JP21)  
To prevent damage to the system board, do not set jumpers while  
power is on.  
System Board Jumper Block Settings  
Function  
Jumper Setting  
Description  
CMOS  
Clear  
JP4  
2-3  
1-2  
Factory setting. Maintains system  
board configuration in CMOS RAM with  
onboard battery.  
Clears CMOS while system power is  
off. Return jumper to pins 2 and 3  
before powering system on.  
CAUTION: To prevent damage to  
system board, avoid clearing CMOS  
while power is on.  
Audio  
Modem  
Riser (AMR)  
JP11  
1-2  
2-3  
Factory setting. Enables onboard audio  
CODEC.  
Disables onboard audio CODEC. Use  
this setting if an AMR sound board is  
installed.  
System Configuration 2-5  
System Board Jumper Block Settings  
Function  
Jumper Setting  
Description  
Rear USB  
Device  
Wakeup  
JP3  
2-3  
Factory setting. Enables system  
wakeup via input from the rear USB  
port.  
1-2  
2-3  
Disables system wakeup via input from  
the rear USB port.  
PS/2  
Keyboard at  
Power On  
JP16  
JP18  
Factory setting. Disables the keyboard  
at power on.  
1-2  
Enables the keyboard at power on.  
Save to  
RAM  
Jumpered  
Factory setting. Enables Suspend to  
RAM (STR) function. In STR mode, the  
system saves to memory all  
configuration information and all  
running programs. When the system  
leaves Suspend mode, it restores  
everything from memory.  
Open  
1-2  
Disables Save to RAM function.  
BIOS  
Recovery  
JP5  
Factory setting. Sets the system for  
normal operation. The BIOS uses  
current configuration information and  
passwords at power on.  
To enable BIOS recovery for a  
corrupted system, remove the jumper.  
Wait 10 seconds. Replace the jumper  
on pins 1 and 2.  
2-3  
Restores Safe BIOS settings as the  
default BIOS settings and loads the  
BIOS Setup at power on.  
USB Port  
Selection  
JP27,  
JP28  
1-2  
1-2  
Factory setting. Enables the front USB  
port and rear USB port.  
2-3  
2-3  
Disables the front USB port and  
enables the rear USB port.  
Front USB  
Device  
Wakeup  
JP21  
2-3  
Factory setting. Disables system  
wakeup from the USB device  
connected to the front USB port.  
1-2  
Enables system wakeup from the USB  
device connected to the front USB port.  
2-6 System Configuration  
Maxtor EIDE Hard Drive Jumper Settings  
The factory settings for the jumpers on the Maxtor EIDE Ultra DMA/66 hard drive are shown in  
the following table. The settings are for a single hard drive installed in the system as the master  
device. Specifications for the hard drive are included in Section 9.  
Maxtor EIDE Hard Drive Jumper Settings  
Function  
Jumper Pins  
Description  
Master Device  
J50-1, J50-2  
J48-2, J46-2  
Sets hard drive as master  
device in single drive system.  
Factory setting: J50 pins 1  
and 2 jumpered; J48 pin 2  
and J46 pin 2 jumpered.  
Slave Device  
J48-2, J46-2  
J44-2, J42-2  
Sets hard drive as slave. Not  
used.  
Cable Select  
(CSEL)  
J48-1, J48-2  
J44-2, J42-2  
Not used.  
Cylinder Limitation  
Not used.  
Quantum EIDE Hard Drive Jumper Settings  
The factory settings for the jumpers on the Quantum EIDE Ultra DMA/66 hard drive are shown  
in the following table. The settings are for a single hard drive installed in the system as a master  
device. Specifications for the hard drive are included in Section 9.  
Quantum EIDE Hard Drive Jumper Settings  
Function  
Jumper Pins  
Description  
Master Device (DS) Jumpered  
Sets hard drive as master device in single drive  
system. Factory setting: DS pins jumpered.  
Slave Device  
Open  
Sets hard drive as slave.  
Not used.  
Cable Select  
(CS)  
Park (PK)  
Use these pins to “park” a jumper not in use.  
CD-ROM Drive Jumper Settings  
The type of switch or jumpers and the settings for the CD-ROM drive depend on the  
manufacturer’s model. The NECC factory setting is for the CD-ROM drive installed as the  
master device on the secondary channel. Specifications for the CD-ROM drive are included in  
Section 9.  
System Configuration 2-7  
BIOS Setup Utility  
The Phoenix® Technologies Ltd. BIOS Setup Utility lets you configure the main components of  
the system. The utility is resident in the system FLASH memory and does not require a diskette  
or an operating system present to run.  
Your system ships from the factory with the correct system parameters for your configuration.  
Unless you add optional hardware, you do not need to run the BIOS Setup Utility to operate the  
system. However, you might wish to run the BIOS Setup Utility to set features that customize  
the system, such as security features.  
NECC recommends that you print out or write down the current BIOS Setup parameters and  
store the information in a safe place. This lets you restore the system to the current parameters if  
you need to replace the CMOS battery (see “CMOS Battery” in Section 3).  
How to Start Setup  
To start the BIOS Setup Utility, follow these steps.  
1. Turn on or reboot the system.  
2. Press F2 at the NEC startup screen (F2 appears on the bottom of the screen). You have  
about five seconds to press F2.  
Setup’s Main Menu window appears similar to the following screen.  
Note  
The following screen is a typical screen for a system with a 10.0-GB hard drive. The  
actual settings on the menu screen depend upon the hardware installed in the system.  
Setup Main Menu  
2-8 System Configuration  
How to Use Setup  
The Setup Utility has a Main Menu window and six top-level menus with submenus (see the  
above figure). The menu bar at the top of the Main Menu window lists the following top-level  
menus.  
!
Main — Use the Main Menu for basic system configuration. For example, select Main to  
set the system date, set diskette and hard disk parameters, or check memory parameters.  
!
Advanced — Use the Advanced Menu to set the system for Plug and Play, PCI  
configuration, serial port and printer port addresses and interrupts, memory cache  
configurations, I/O device configuration, DMI event logging, and more.  
!
!
!
!
Security — Use this menu to set User and Supervisor Passwords, security mode, password  
on boot, network boot, and virus check.  
Power — Use the Power Menu to set power management parameters such as power  
savings, auto suspend timeout, hard disk timeout, and system switch.  
Boot — Use this menu to set boot options, including restore on ac/power loss, set boot  
sequence, and assign drive letters to removable devices.  
Exit — Exits the Setup Utility with various save or discard options.  
Use the keys listed in the legend bar on the bottom of the Setup Menu to make the selections or  
exit the current menu. The following table describes the legend keys.  
Setup Key Functions  
Key  
Function  
F1  
Provides help for the parameter field  
being displayed.  
Esc  
Exits the menu.  
Up or down arrow keys  
Moves cursor up and down for item  
selection.  
Left or right arrow keys  
-/+ keys  
Selects next menu.  
Changes values.  
Enter  
Executes a command or selects  
submenu.  
F9  
Loads the default configuration values  
for the current menu.  
F10  
Saves the current values and exits  
Setup.  
To select one of the six menus from the menu bar, use the left and right arrow keys. Use the up  
or down arrow keys to select an item under the menu.  
Menu items preceded by a > contain a submenu of selectable fields for setting system  
parameters. Display a submenu by using the up or down arrow keys to move the cursor to the  
desired submenu, then press Enter.  
An Item Specific Help window on the right side of each menu displays the help text for the  
currently selected Setup option. It updates as the cursor moves to each new field.  
Pressing F1 on any menu brings up the General Help window that describes the legend keys and  
their functions.  
System Configuration 2-9  
Press Esc to exit the current window.  
The following subsections describe the six top level menus and their submenus.  
Main Menu  
Choose the Main Menu by selecting Main in the legend bar on the Main Menu screen. Other  
Main Menu options are available by selecting submenus.  
Use the arrow keys to select one of the Main Menu options and press Enter to select a submenu.  
Items with grayed-out text are not available. Explanations of each Main Menu item are in the  
following table.  
Setting items on this menu to incorrect values can cause the system to  
malfunction.  
Note  
The following BIOS settings are typical and can vary between system configurations.  
You should record your system’s BIOS settings and save them in a safe place in the event you  
need to restore or update the BIOS.  
Main Menu Items  
Menu Item  
Settings (default is bold)  
Set system time in this field. Press Tab or Enter to move  
System Time  
between hour, minute, and second fields.  
Example: 09:30:50  
Set system date in this field. Press Tab or Enter to move  
System Date  
between month, date, and year fields.  
Example:  
06/05/2000  
English (US), Japanese  
Language  
Selects the display language for the BIOS.  
Legacy Diskette A  
Disabled  
360 KB 5 1/4”  
1.2 MB 5 1/4”  
720 KB 3 1/2”  
1.44/1.25 MB 3 1/2”  
2.88 MB 3 1/2”  
Selects the diskette drive type.  
2-10 System Configuration  
Main Menu Items  
Menu Item  
Settings (default is bold)  
Primary IDE Master  
Primary IDE Slave  
10263 MB  
None  
Secondary IDE Master  
Secondary IDE Slave  
CD-ROM  
None  
Note: The following setting information applies to the  
primary and secondary master and slave devices.  
Each device menu item displays the hard drive or CD-ROM  
identifier if a device is installed.  
If you install a hard drive that does not feature auto IDE  
type detection or your IDE hard drive was formatted on  
another system with parameters different from those  
reported by the drive, enter a parameter for each of the  
fields in the device submenu.  
Bring up a device submenu by pressing Enter. Each  
submenu and its fields are described next.  
User, Auto, None, CD-ROM, IDE/ATAPI Removable  
Type  
When set to Auto, the values for Cylinders, Heads,  
Sectors, Multi-Sector Transfer, LBA Mode Control, Transfer  
Mode, and Ultra DMA Mode are displayed but are read  
only.  
When set to Auto, the BIOS detects what the drive is  
capable of, not the translation mechanism that was used to  
format the drive. If a drive is run in a mode other than the  
mode in which it was partitioned and formatted,  
unpredictable results might occur, including data loss.  
When set to None, informs the system to ignore this drive.  
When set to CD-ROM or IDE/ATAPI Removable, allows  
the manual entry of all fields described next.  
When set to User, allows the manual entry of all fields  
described next.  
Cylinders  
Heads  
When Type is Auto, value in the Cylinders field is auto-  
detected and field is read only.  
When Type is Auto, value in Heads field is auto-detected  
and field is read only.  
Sectors  
When Type is Auto, value in Sectors field is auto-detected  
and field is read only.  
Maximum Capacity  
Total Sectors  
8455 MB  
20044080 total sectors  
10263 MB  
Maximum Capacity  
System Configuration 2-11  
Main Menu Items  
Menu Item  
Multi-Sector Transfers  
Settings (default is bold)  
Disabled, 2, 4, 8, 16 sectors  
Determines the number of sectors per block for multi-sector  
transfers.  
When Type is Auto, value in Multi-Sector Transfers field is  
auto-detected and field is read only.  
Enabled, Disabled  
LBA Mode Control  
When Enabled is selected, it causes logical block  
addressing to be used in place of cylinders, heads, and  
sectors.  
When Type is set to Auto, the value in the LBA Mode field  
is auto-detected and the field is read only.  
Disabled, Enabled  
32-Bit I/O  
When Enabled, allows 32 bit data transfers.  
Transfer Mode  
Standard, Fast PIO1, Fast PIO2, Fast PIO3, Fast PIO4,  
Fast PIO3/DMA1, Fast PIO4/DMA2  
Selects the method for moving data to and from the drive.  
When Type is set to Auto, the value in the field is auto-  
detected and the field is read only.  
Ultra DMA Mode  
Disabled, Mode 0, Mode 1, Mode 2, Mode 3, Mode 4  
Selects the Ultra DMA Mode for moving data to and from  
the drive. Autotype the drive to select the optimum transfer  
mode.  
When Type is set to Auto, the value in the field is auto-  
detected and the field is read only.  
Enabled, Disabled  
SMART Monitoring  
IDE Failure Prediction  
When Type is set to Auto, the value in the field is auto-  
detected and the field is read only.  
Press Enter to check or change keyboard parameters.  
Keyboard Features  
Numlock  
Auto, On, Off  
Selects the power-on state for Numlock.  
Disabled, Enabled  
Key Click  
Enables or disables key click.  
30/sec, 26.7/sec, 21.8/sec, 18.5/sec, 13.3/sec, 10/sec,  
Keyboard auto-repeat rate  
6/sec, 2/sec  
Selects key repeat rate.  
2-12 System Configuration  
Main Menu Items  
Menu Item  
Keyboard auto-repeat delay  
Settings (default is bold)  
1/4 sec, 1/2 sec, 3/4 sec, 1 sec  
Selects delay before key repeat.  
Disabled, Enabled  
Legacy USB Support  
Disables or enables legacy USB support.  
Disabled, Enabled  
Boot-Time Diagnostics Screen  
Selecting Enabled displays the diagnostic screen during  
boot.  
System Memory  
Displays amount of conventional memory detected during  
boot.  
This field is read-only and cannot be changed from BIOS  
Setup.  
Example: 640 KB  
Extended Memory  
Displays amount of extended memory detected during  
boot.  
This field is read-only and cannot be changed from BIOS  
Setup.  
Example: 130048 KB  
BIOS Revision  
Displays the BIOS revision number.  
This field is read-only and cannot be changed from the  
BIOS Setup.  
Example: 167A0118  
Disabled, Enabled  
Processor Serial Number  
Controls detection of the processor serial number.  
Advanced Menu  
Choose the Advanced Menu by selecting Advanced in the legend bar on the Main Menu screen.  
Other Advanced Menu options are available by selecting submenus.  
Use the arrow keys to select one of the Advanced Menu options and press Enter to select a  
submenu. Items with grayed-out text are not available. Explanations of each Advanced Menu  
item are in the following table.  
Setting items on this menu to incorrect values can cause your system to  
malfunction.  
System Configuration 2-13  
Advanced Menu  
Menu Item  
Settings (default is bold)  
Plug and Play OS  
No, Yes  
Select Yes if you are booting a Plug and Play capable  
operating system.  
Select No if you want the BIOS to configure non-boot  
devices.  
No, Yes  
Reset Configuration Data  
PCI Configuration  
Select Yes if you want to clear the Extended System  
Configuration Data (ESCD) area.  
Press Enter to access the following submenus.  
Disabled, Auto Select, 3, 4, 5, 7, 9, 10, 11, 12, 14, 15  
PCI IRQ Line 1  
PCI IRQ Line 2  
PCI IRQ Line 3  
PCI IRQ Line 4  
Use Auto Select if there are no ISA or EISA devices  
installed on the system.  
Select an IRQ (3-15) if installing a PCI device requiring an  
IRQ and if the IRQ is not already in use by ISA or EISA  
devices.  
Enabled, Disabled  
CPU Level 1 Cache  
CPU Level 2 Cache  
Enables or disables the CPU Level 1 cache.  
Enabled, Disabled  
Enables or disables the CPU Level 2 cache.  
Enabled, Disabled  
CPU Level 2 Cache ECC  
Check  
Enables or disables the CPU Level 2 cache ECC check.  
Press Enter to access the following submenus.  
Disabled, Enabled  
Cache Memory  
Memory Cache  
Sets the state of the memory cache.  
Uncached, Write Protect  
Cache System BIOS Area  
Cache Video BIOS Area  
Cache Base 0-512K  
Controls caching of system BIOS area.  
Uncached, Write Protect  
Controls caching of system video BIOS area.  
Uncached, Write Through, Write Protect, Write Back  
Controls caching of 512K base memory.  
Uncached, Write Through, Write Protect, Write Back  
Cache Base 512-640K  
Controls caching of 512K-640K base memory.  
Uncached, Write Through, Write Protect, Write Back  
Cache Extended Memory  
Area  
Controls caching of system memory above one MB.  
2-14 System Configuration  
Advanced Menu  
Menu Item  
Cache C800-CBFF  
Settings (default is bold)  
Disabled, Write Through, Write Protect, Write Back  
Cache CC00-CFFF  
Cache D000-D3FF  
Cache D400-D7FF  
Cache D800-DBFF  
Cache DC00-DFFF  
Cache E000-E3FF  
Setting at Disabled prohibits caching.  
Setting at Write Through permits writes to be cached and  
sent to main memory at once.  
Setting at Write Protect causes the BIOS to ignore writes.  
Setting at Write Back permits write caching but delays  
sending data to main memory until necessary.  
Press Enter to access the following submenus.  
I/O Device Configuration  
Serial Port A  
Disabled, Enabled, Auto  
Setting at Enabled allows the user to configure the port.  
Setting at Auto enables the BIOS or operating system to  
configure the port.  
3F8, 2F8, 3E8, 2E8  
Base I/O Address  
Selects the base I/O address for serial  
port A.  
IRQ3, IRQ4  
Interrupt  
Selects the IRQ for serial port A.  
Disabled, Enabled, Auto  
Serial Port B  
Setting at Enabled allows the user to configure the port.  
Setting at Auto enables the BIOS or operating system to  
configure the port.  
Normal, IR  
Mode  
Selecting Normal sets the port for normal use. IR not used  
for this configuration.  
2F8, 3E8, 2E8, 3F8,  
Base I/O Address  
Selects the base I/O address for serial  
port B.  
IRQ3, IRQ4  
Interrupt  
Selects the IRQ for serial port B.  
Disabled, Enabled, Auto  
Parallel Port  
Setting at Enabled allows the user to configure the port.  
Setting at Auto enables the BIOS or operating system to  
configure the port.  
378, 278, 3BC  
Base I/O Address  
Selects the base I/O address for the LPT port.  
System Configuration 2-15  
Advanced Menu  
Menu Item  
Interrupt  
Settings (default is bold)  
IRQ5, IRQ7  
Selects the IRQ for the LPT port.  
Output Only, Bi-directional, ECP, EPP  
Mode  
Selects parallel port mode.  
DMA 3, DMA 1  
DMA Channel  
Sets the DMA channel for the parallel port.  
Disabled, Enabled, Auto  
Floppy Disk Controller  
Setting at Enabled allows the user to configure the  
controller.  
Setting at Auto enables the BIOS or operating system to  
configure the controller.  
Auto, Disabled, Enabled  
Game Port & Midi  
Configures the Game Port  
Enabled allows selection of Base I/O Address and Base I/O  
Address/IRQ.  
201, 209, 211, 219  
Base I/O Address  
Game port address configuration.  
330 IRQ_10, 300 IRQ_5, 310 IRQ_10,  
Base I/O  
Address/IRQ  
320 IRQ_5,  
Address configuration for Midi port. The Midi port and Game  
port must be Enabled/Disabled at the same time.  
Other, DOS  
Large Disk Access Mode  
Select DOS if using DOS operating system.  
Select Other if using another operating system such as  
UNIX or Novell NetWare.  
Disabled, Primary, Secondary, Both  
Local Bus IDE Adapter  
Enables the integrated local bus IDE adapter.  
Press Enter to access the following submenus.  
64 Mb, 128 Mb, 256 Mb, 4 Mb, 8 Mb, 16 Mb, 32 Mb  
Advanced Chipset Control  
Graphics Aperture  
Selects the size of the Graphics Aperture for the AGP video  
device.  
Disabled, Enabled  
Enable memory gap  
If Enabled, turn system RAM off to free address space for  
use with an option card.  
Either a 128kb conventional memory gap, starting at 512kb,  
or a 1MB extended memory gap, starting at 15MB, will be  
created in system RAM.  
2-16 System Configuration  
Advanced Menu  
Menu Item  
ECC Error Type  
Settings (default is bold)  
SMI, SCI, None, NMI  
When a ECC error occurs, it generates an interrupt. Select  
the type of interrupt to report:  
NMI Non-Maskable  
SMI System Management  
SCI System Control  
Multiple bit, Both, None, Single Bit  
SERR Signal Condition  
Pool A Capacity  
Select ECC error conditions that SERR# be asserted.  
8, 1, 2, 4  
This field defines the maximum number of RDRAM devices  
that can reside in Pool A at a time. The devices that are not  
part of Pool A belong in Pool B.  
4, 1, 2, 3  
Pool A Active Device  
Pool B Power State  
This field defines the maximum number of RDRAM devices  
in Pool A that can be Active Read/Write or Active state at a  
time. The devices in Pool A that are not in Active state are in  
Standby state.  
Nap, Standby  
This field selects the operating state of the RDRAM devices  
in Pool B. All devices in Pool B are in Standby or Nap state.  
S1, S3  
ACPI Standby State  
QuickBoot Mode  
Choose one of the ACPI states.  
Disabled, Enabled  
When Enabled, allows the system to skip certain tests while  
booting. This decreases the time needed to boot the system.  
Enabled, Disabled  
AC97 Audio  
Enables or disables the integrated Audio Interface.  
Enabled, Disabled  
AC97 Modem  
Enables or disables the integrated Modem Interface.  
Press Enter to access the following submenus.  
Status only.  
DMI Event Logging  
Event Log Capacity  
Event Log Validity  
Status only.  
Status only, press Enter to view the Event Log.  
No, Yes  
View DMI Event Log  
Clear All DMI Event Logs  
Selecting No prevents clearing out the DIMM event logs.  
Selecting Yes will clear the PMI event log after rebooting.  
System Configuration 2-17  
Advanced Menu  
Menu Item  
Event Logging  
Settings (default is bold)  
Enabled, Disabled  
Selecting Enabled permits logging of DMI events.  
Enabled, Disabled  
ECC Event Logging  
Select Enabled to allow logging of ECC events.  
Press Enter. Select Yes or No to “Mark all Events as read?”  
Disabled, Enabled  
Mark DMI Events As Read  
Preboot Management  
Select Enabled to enable the Preboot Management function.  
AGP, PCI  
Default Primary Video Adapter  
Select PCI to have a PCI card, if installed, used for the boot  
display device.  
Select AGP to have the AGP card, if installed, used for the  
boot display device.  
Hardware Monitor Control  
System Temperature  
CPU Temperature  
CPU Fan Speed  
Power Fan Speed  
System Fan Speed  
Vcore Voltage  
The BIOS detects the value for each of these categories  
automatically and monitors them accordingly.  
Vtt 1.5 Voltage  
+3.3V Voltage  
+5.0V Voltage  
+12V Voltage  
+5 Usb Voltage  
Battery Voltage  
Security Menu  
Choose the Security Menu by selecting Security in the legend bar on the Main Menu screen.  
Other Security Menu options are available by selecting submenus.  
Use the arrow keys to select one of the Security Menu options and press Enter to select a  
submenu. Items with grayed-out text are not available. Explanations of each Security Menu item  
are in the following table.  
Security Menu Items  
Menu Item  
Settings (default is bold)  
Clear, Set  
Supervisor Password Is  
Status only, user cannot modify. Supervisor password  
controls access to the BIOS Setup Utility.  
Clear, Set  
User Password Is  
Status only, user cannot modify. User password controls  
access to the system at boot.  
2-18 System Configuration  
Security Menu Items  
Menu Item  
Settings (default is bold)  
Press Enter to access.  
Set Supervisor Password  
Use this field to set or change the supervisor password.  
Press Enter to bring up a dialog box where the password  
can be entered and confirmed.  
Press Enter to access.  
Set User Password  
Security Mode  
Use this field to set or change the user password. Press  
Enter to bring up a dialog box where the password can be  
entered and confirmed.  
Press Enter to access the Security Mode.  
Use this mode to select Password (default), SmartCard, or  
FingerPrint. Press Enter to open the selected field.  
Use the SmartCard field to assign access to the SmartCard  
Reader by the supervisor and/or user. Press Enter to bring  
up the SmartCard Reader dialog box for setting up  
SmartCard security.  
The Assign Supervisor SmartCard field controls Supervisor  
access to the BIOS Setup utility and the system. A PIN  
number controls access.  
The Assign User SmartCard field controls user access to the  
system at boot. A PIN number controls access.  
Disabled, Enabled  
Password on Boot  
Fixed Disk Boot Sector  
Diskette Access  
When Enabled, requires password entry before boot.  
System remains in secure mode until password is entered.  
Normal, Write Protect  
Write Protect protects the boot sector on the hard disk from  
viruses.  
Supervisor, User  
Controls access to the diskette drive.  
Press Enter to access.  
Network Boot Setting  
Keyboard/Mouse Lock  
Disabled, Enabled  
Select Enabled to lock the keyboard and mouse when  
remote booting.  
Disabled, Daily, Weekly, Monthly  
Virus Check Reminder  
Displays reminder message at bootup. Message is daily,  
every Monday, or first of every month.  
Disabled, Daily, Weekly, Monthly  
System Backup Reminder  
Displays reminder message at bootup. Message is daily,  
every Monday, or first of every month.  
System Configuration 2-19  
Security Menu Items  
Menu Item  
Settings (default is bold)  
Press Enter to access the Assign HDD Password Mode.  
Assign HDD Password  
Controls access to the system’s hard drive by assigning  
master and user passwords. See “Hard Drive Security”  
later in this section for information and procedures for using  
the HDD password mode.  
CAUTION: If the master and user password are set on a  
hard drive, they can never be removed. If the master  
password is forgotten and the hard drive is installed in  
another system, data cannot be accessed on the hard  
drive.  
Once these passwords are set, NEC Computers Inc.  
has no capability to remove them.  
Power Menu  
Choose the Power Menu by selecting Power in the legend bar on the Main Menu screen. Other  
Power Menu options are available by selecting submenus.  
Use the arrow keys to select one of the Power Menu options and press Enter to select a  
submenu. Items with grayed-out text are not available. Explanations of each Power Menu item  
are in the following table.  
Note  
2000.  
Power management is only supported in systems running Windows 98 or Windows  
Power Menu Settings  
Menu Item  
Settings (default is bold)  
Disabled, Customized, Maximum Power Savings,  
Power Savings  
Maximum Performance  
Disabled setting turns off Power Management and  
disables Standby Timeout.  
Maximum Power Savings setting conserves the greatest  
amount of power.  
Maximum Performance setting conserves power but  
allows best system performance.  
Customized setting allows the user to modify the Auto  
Suspend Timeout and Hard Disk Timeout fields.  
Off, 2, 4, 6, 8, 12, 16 minutes  
Standby Timeout  
Specifies the amount of time the system is in Idle Mode  
before entering the Standby Mode.  
Off, 5, 10, 15, 20, 30, 40, 60 minutes  
Auto Suspend Timeout  
Specifies the amount of time the system is in standby  
before entering the sleep mode.  
2-20 System Configuration  
Power Menu Settings  
Menu Item  
Settings (default is bold)  
Off, On  
Resume On Time  
Setting to On allows the user to set the Resume Time  
field to a time when the system is to wake up.  
Resume Time  
00:00:00  
When Resume on Time is set to On, the user can specify  
the time the system is to wake up.  
Resume Date  
When Resume on Time is On, the user can specify the  
date the system is to wake up.  
Power Button Behavior  
On/Off, Wake/Sleep  
Select On/Off to turn the system On or Off.  
Select Wake/Sleep to allow the system to enter sleep  
mode.  
Keep Off, Keep On, Keep Loss  
Power Loss Resume  
Select the state after resume from power fail.  
Disabled, WIN98 KB, Hot-Key  
Keyboard Board Power On  
Selecting WIN98 KB allows the user to set Mouse Power  
On to select left or right button to power on and to Forbid  
Power Button Power On.  
Disabled, Enabled  
Mouse Power On  
Selecting Enabled allows user to select left or right  
button to power system on. Also allows user to select  
Click Configuration (double click or single click).  
Off, On  
Resume On Modem Ring  
Resume on PME  
Setting to On allows the system to wake up when an  
incoming call is detected on the modem (if installed).  
On, Off  
Enables the system to wake up by PME.  
System Configuration 2-21  
Boot Menu  
Choose the Boot Menu by selecting Boot in the legend bar on the Main Menu screen. Other  
Boot Menu options are available by selecting submenus.  
Use the arrow keys to select one of the Boot Menu options and press Enter to select a submenu.  
Items with grayed-out text are not available. Explanations of each Boot Menu item are in the  
following table.  
Boot Menu Settings  
Menu Item  
Settings (default is bold)  
+Removable Devices  
+Hard Drives  
Sets the bootable device order.  
ATAPI CD-ROM Drive  
Network Boot  
Use the up or down arrow to select a device, then press  
the + or – key to move the device up or down the list.  
Devices with a + in front of the device name can be  
expanded by pressing Enter. This shows a list of the  
devices.  
To enable or disable a device, select the device and  
press Shift + 1.  
To move a device between Removable Devices and  
Hard Drives, select the device and press the n key.  
To remove a device that is not installed, select the  
device and press the d key.  
Exit Menu  
Choose the Exit Menu by selecting Exit in the legend bar on the Main Menu screen. Other Exit  
Menu options are available by selecting submenus.  
Use the arrow keys to select one of the Exit Menu options and press Enter to select a submenu.  
Explanations of each Exit Menu item are in the following table.  
Exit Menu Items  
Menu Item  
Settings (default is bold)  
Exit Saving Changes  
Exit Discarding Changes  
Load Setup Defaults  
Discard Changes  
Implements the changes just made, and exits BIOS.  
Exit leaving BIOS unchanged.  
Loads default values for all BIOS setup fields.  
Load previous values from BIOS for all setup fields.  
Saves all setup value changes to BIOS.  
Save Changes  
2-22 System Configuration  
Hard Drive Security  
The NEC PowerMate CT system allows establishing password protection for the internal hard  
drive. Hard disk drive (HDD) password protection restricts access to the drive only if the drive is  
removed from the PowerMate CT system and installed in another system. The system does not  
prompt you to enter your HDD passwords while the drive remains in the current system.  
The HDD passwords are written to the system BIOS and to the hard drive to ensure that the  
password protection travels with the drive if it is moved to another system.  
Establishing Hard Disk Drive Passwords  
To establish password protection for the system’s hard drive, you must establish a master  
password, establish a user password, and enable the established passwords for the internal hard  
drive. Use the following procedure to establish HDD passwords and to enable HDD password  
protection.  
If you set the master and user password on a hard drive, you can never  
remove the passwords. You can change the passwords. If you forget the master password and  
install the drive in another system, you cannot access the data on the hard drive.  
Once you set these passwords, NEC Computers Inc. has no capability of removing them.  
If you install the hard drive in another PowerMate system with hard disk drive security enabled,  
you must enter the password to allow access to the hard drive. If this PowerMate system does  
not support hard disk drive security, you cannot access the data on the hard drive.  
1. Boot your system. Press F2 when prompted to enter BIOS Setup. The Main Menu screen  
appears.  
2. Using the arrow keys, select the Security Menu.  
3. Use the down arrow key to highlight Assign HDD Password and press Enter. The system  
prompts you to enter a master password.  
4. Enter a master HDD password and press Enter. The system prompts you to reenter the  
password to verify.  
5. Reenter the master HDD password and press Enter. The system confirms the creation of the  
master password and prompts you to enter a user password.  
6. Enter a user password and press Enter. The system prompts you to reenter the password to  
verify.  
7. Reenter the user password and press Enter.  
8. Highlight and select Primary Master HDD Password. Use the + (plus) and – (minus) keys  
to enable the selection. (This enables password protection for the internal HDD.)  
Changing Hard Disk Drive Passwords  
Use the following procedure to change hard disk drive passwords.  
1. Boot your system. Press F2 when prompted to enter BIOS Setup.  
2. At the Main Menu screen, select the Security Menu.  
System Configuration 2-23  
3. Highlight Assign HDD Password and press Enter.  
!
!
!
If you enter the current master password, you are prompted to enter a new master  
password.  
If you enter the current user password, you are prompted to enter the new user  
password.  
If you do not want to establish a new master or user password, press Esc instead of  
entering a new password.  
4. Save the changes and exit BIOS Setup.  
Using Hard Disk Drive Password Protection  
To facilitate the transfer of one or more HDDs between systems, establish a single master  
password (and store the password in a secure place). Forgetting the master password results in  
the inability to access the data on the hard drive. Establish different user passwords to limit  
access to specific systems.  
If you set the master and user password on a hard drive, you can never  
remove the passwords. You can change the passwords. If you forget the master password and  
install the drive in another system, you cannot access the data on the hard drive.  
Once you set these passwords, NEC Computers Inc. has no capability of removing them.  
If you install the hard drive in another PowerMate system with hard disk drive security enabled,  
you must enter the password to allow access to the hard drive. If this PowerMate system does  
not support hard disk drive security, you cannot access the data on the hard drive.  
With hard disk drive security enabled on the original NEC PowerMate CT system, the system  
boots normally.  
If you install the hard drive in another NEC PowerMate system with security enabled, you must  
enter the master password to access the hard drive. If the hard drive is installed in another NEC  
PowerMate CT system with security disabled, the system prompts you to enter the master  
password and then a new user password.  
Moving the Hard Drive  
When a password protected hard drive is moved from its original system and installed in another  
system, error messages appear indicating that the drive is locked. Next, the Security Setup  
screen appears requiring the user to enter the master password to unlock the drive. Enter the  
master password, when prompted.  
To take advantage of HDD password protection in another system, the system must be equipped  
with the same HDD password protection feature. To determine if the system has HDD password  
protection, check the Security Menu in the BIOS Setup to see if there are provisions for  
establishing HDD passwords.  
2-24 System Configuration  
FLASH Utility  
The system BIOS resides on a flash read only memory (ROM) chip in your system. The FLASH  
ROM can be updated using the following procedure. Before starting the BIOS update, NECC  
recommends that you first contact NECC for assistance (see Section 8 for contact information).  
Update the FLASH ROM with a BIOS FLASH diskette. The diskette contains the latest version  
of the BIOS code. You can get the diskette from NECC or download the BIOS from the NECC  
website. See Section 8 for download and website information.  
Update the BIOS from the BIOS FLASH diskette as follows.  
1. Write down the BIOS Setup parameters currently set on your system.  
2. Turn off the system.  
3. Put the flash diskette in drive A, and turn on the system.  
4. When the flash upgrade menu appears, choose Update Flash Memory Area from a file.  
5. When the menu asks you to enter a path/filename, use the arrow keys to select the “.bio”  
file and press Enter.  
6. The utility asks for confirmation to load the new flash into memory. Select Continue with  
Programming.  
7. After the upgrade completes, remove the diskette.  
8. Reboot the system and start the Setup program. Press F9 to reset the BIOS defaults. Use the  
recorded Setup selections you made at the beginning of this procedure to set the parameters.  
Online Documentation  
NECC provides Online Documentation that can be accessed directly from an icon on the  
windows desktop. The Online Documentation provides quick access to information about the  
computer.  
The Online Documentation includes the following modules.  
!
Preface  
Provides navigating pointers, text conventions, legal information, safety notices, and  
information on setting up a healthy work environment.  
!
Introducing your PowerMate CT  
Describes front and back features, the diskette drive, and important information about your  
system.  
!
!
Using your PowerMate CT  
Provides pointers on system care, productivity, and system operation.  
System Guide  
Includes information about the system board and BIOS settings, includes pointers on  
upgrading system components, and provides system specifications and error messages.  
!
Installing Devices  
Provides safety precautions, instructions on removing and replacing system components  
including covers, 3 1/2-inch and 5 1/4-inch devices, the system board, and optional features  
and accessories. Also provides configuration information.  
System Configuration 2-25  
!
Solving Problems  
Provides a troubleshooting guide, with categories including  
— Problems After the System Has Been Running Correctly  
— Problems at Initial System Start-up  
— Problems Running New Application Software  
— Problems Operating Add-in Cards  
— Problems and Suggestions and Beep Codes and Error Messages.  
To open the Online Documentation double click the Online Documentation icon on the  
Windows desktop. Alternately, to open the Online Documentation click Start, point to  
Programs, and click Online Documentation.  
To uninstall or reinstall the Online Documentation, use the Smart Restore Program, if available.  
The Smart Restore Program is used in conjunction with the Product Recovery CD. See the  
following section, “Product Recovery Program” for instructions on using the Smart Restore  
Program.  
Product Recovery Program  
The PowerMate Product Recovery program offers the possibility to go back to the original  
software shipped on your system. You can reinstall valuable software with the original hardware  
settings shipped from the factory. The recovery kit includes:  
!
!
PowerMate Recovery Boot diskette  
Product Recovery CD-ROM.  
Use the Recovery program only in the unlikely event of file deletion or  
file corruption. The Recovery program is a very powerful tool. Some options permanently delete  
all the data on your hard drive.  
Before using the Recovery program, we recommend that you try to use the Smart Restore  
program to reinstall the faulty software or hardware. Smart Restore lets you reinstall software  
without deleting any files. See “Using the Smart Restore Program” later in this document.  
Before using the Recovery program, read the following sections carefully.  
Starting the Recovery Program  
Start the Recovery program as follows:  
1. With the system power off, insert the Recovery Boot diskette into the diskette drive.  
2. Turn on system power.  
3. Insert the Product Recovery CD into the CD-ROM drive.  
4. When a warning message appears, read it carefully. Press Enter to continue or Esc to exit  
the Recovery program.  
2-26 System Configuration  
Using the Recovery Program  
The Recovery Program main menu offers the following options:  
!
!
!
!
Standard System Restore – select this option to restore your system to its original factory  
software and settings.  
Advanced Options – select this option to only install the Microsoft Windows operating  
system.  
Tools – choose this option to access the MS-DOS® edit mode, a series of hard disk utilities,  
and a Master CD check program.  
Cancel to return to DOS – select this option to close the Recovery program and exit to  
MS-DOS mode.  
Standard System Restore  
The Standard System Restore recovery option resets your system to the original factory settings.  
All files that were on the hard drive when you purchased the system are restored. All the files  
you added or created yourself and all changes made to the original files are lost after the  
recovery process. Your hard disk is exactly the same as when it left the factory.  
Before you begin the restoration process, back up your data files (for  
example, your document and art files) onto storage disks such as Zip disks or onto a network  
drive.  
1. Start the Recovery program (see “Starting the Recovery Program” earlier in this document).  
2. At the Recovery Program main menu, choose Standard System Restore.  
The first part of the restoration process takes about a half hour. Do not remove the Recovery  
Boot diskette from the diskette drive. Do not shut down the system.  
3. At the message informing you that the restoration process is finished, remove the Recovery  
Boot diskette and the Product Recovery CD from their drives. Press Enter to restart your  
system.  
The system restarts and installs the Windows operating system. This procedure can take as  
long as an hour to complete. During this time, the system reinstalls all the original software  
and hardware configuration settings.  
4. When the installations are finished, perform the same procedures as when you turned on  
your computer for the first time.  
Advanced Options  
The Advanced Options menu lets you choose to reinstall only the Windows operating system or  
to make changes to Windows Setup.  
The Advanced Options are only for use by an advanced PC user or  
qualified technician. If you are not completely sure that you want to continue, choose the Cancel  
option by pressing Esc or by pressing 3 on your numeric keypad.  
System Configuration 2-27  
Advanced Options are as follows:  
!
Reinstall Windows Only  
This process formats the hard drive and performs a new installation of the Windows  
operating system with the minimum settings. All data, including your personal files, are  
permanently deleted. Before you begin this process, back up your data files.  
!
Windows Setup (Windows 98 only)  
This process runs Microsoft Windows Setup which reinstalls your operating system.  
Tools  
The Tools menu includes a series of advanced tools to maintain the hard drive and to check the  
Product Recovery CD for potential errors.  
The Tools options are only for use by an advanced PC user or qualified  
technician. If you are not completely sure that you want to continue, choose the Cancel option by  
pressing Esc or by pressing 3 on your numeric keypad.  
Tools include the following options:  
!
!
!
!
!
Edit  
Runs the Microsoft MS-DOS editor for writing, editing, and modifying MS-DOS program  
files.  
ScanDisk  
Runs Microsoft ScanDisk. This program checks your hard drive and helps you fix common  
file and disk errors.  
FDisk  
Runs the hard disk partition manager utility. Inappropriate use of FDisk can result in an  
irreversible loss of all data on the hard drive.  
Format Hard Drive  
Performs a quick format of the computer's hard disk. Inappropriate use of the Format  
command can result in an irreversible loss of all the data on the hard drive.  
Master CD Check  
Checks for errors on the Product Recovery CD. If the Master CD Check reports a Master  
CD error, contact NECC Technical Support.  
Using the Smart Restore Program  
Some systems have access to a Smart Restore program. Smart Restore lets you select which  
applications you wish to (re-)install or remove. When you select to install applications, Smart  
Restore does not destroy data on your hard drive, other than replacing old copies of the  
application. When you remove an application, Smart Restore removes all the files of the selected  
application. Smart Restore also allows you to (re-)install hardware settings.  
How to Load Smart Restore  
To load Smart Restore, click the Windows Start button, select Programs, Tools, and Restore.  
If you have not already placed the Product Recovery CD into the CD-ROM drive, do so now.  
After the application loads, Smart Restore displays the main menu with a Software tab, a  
Hardware tab, and (in some systems) a Tools tab.  
2-28 System Configuration  
Software Restore or Removal  
Select the Software tab on the main menu to restore or remove specific applications:  
!
Click on one or more programs to select them. Smart Restore indicates a selected program  
with a green check mark in front of it. Deselect a selected program by double clicking it.  
!
!
Click on the Select All button if you want to select all of the listed programs.  
To remove a program, double click it. A red cross in front of the program indicates it has  
been selected for removal. To deselect the program, click on it again.  
Hardware Settings  
Select the Hardware tab on the main menu to restore hardware settings:  
!
!
Click on one or more devices to select them. Smart Restore indicates a selected device with  
a green check mark in front of it. To deselect the device, click on it again.  
Click on the Select All button if you want to select all of the listed devices.  
Restoration Process  
Once you have selected the programs or hardware settings you want to restore, click OK to start  
the restoration process.  
Each application or device you selected runs through its installation procedure. Continue as with  
a normal installation, selecting the options you want. Each time the application asks you if you  
wish to restart your system, select Yes to ensure all registry information is correct for the next  
installation.  
When all the selected programs or devices are installed, remove the Product Recovery CD and  
store it in a safe place.  
PowerMate Driver CD  
The PowerMate Driver CD provides drivers for peripheral equipment that is available for  
purchase to use with your PowerMate system. The equipment and the drivers are fully tested by  
NECC to ensure their compatibility with the PowerMate system. If you need drivers for  
peripheral devices you are adding to your system, use this CD.  
The PowerMate Driver CD is easy to use. Start the system, and then insert the PowerMate  
Driver CD. Follow the on-screen prompts to install the required drivers.  
Intel Processor Serial Number Control Utility  
The Intel Processor Serial Number Control Utility is a Windows program that enables or  
disables the reading of the Pentium III processor serial number by software. This function lets  
you control which software programs or websites have permission to read the processor serial  
number. When installed, the utility runs automatically each time the system powers on.  
Note  
The Intel Processor Serial Number Control Utility is for use with systems shipping with  
the Intel Pentium III processor. Installing this utility on a system that does not contain a  
Pentium III processor generates an error message.  
This utility places an icon in the Windows system tray. The icon provides a visual status of the  
processor serial number. You have the option of hiding the system tray icon. You can enable or  
disable the processor serial number at any time. However, enabling the serial number requires  
restarting the system.  
System Configuration 2-29  
The following information describes:  
!
!
!
!
!
system requirements  
installation procedures  
processor serial number features  
Frequently Asked Questions  
technical support.  
System Requirements  
The Intel Processor Serial Number Control Utility requires:  
!
!
!
a Pentium III processor-based system  
Windows 98, Windows 2000, or Windows NT 4.0 (or later)  
2 megabytes of hard drive space.  
Installation  
The Intel Processor Serial Number Control Utility (version 1.0) comes already installed on the  
system. The system ships with the processor serial number feature turned off.  
Processor Serial Number  
The Intel processor serial number, a feature of the Pentium III processor, is an identifier for the  
processor. The processor serial number is unique, and when used in conjunction with other  
identification methods, can be used to identify the system or user. This number can be used in a  
wide variety of applications that benefit from stronger forms of system and user identification.  
The processor serial number is analogous to a conventional serial number, with these important  
differences:  
!
!
A software application can read the processor serial number.  
You can enable or disable the reading of the serial number via utility programs such as this  
one, or via the BIOS, depending on the system configuration.  
For additional information about the Pentium III processor and the processor serial number, visit  
www.intel.com/pentiumiii.  
Frequently Asked Questions  
What are the benefits of the processor serial number?  
You can use the processor serial number in applications that benefit from stronger forms of  
system and user identification.  
Why would I want to turn off my processor serial number?  
Intel believes the processor serial number can provide compelling benefits to users. They are  
developing features in conjunction with the processor serial number to allow responsible service  
providers to provide services that maintain your privacy. However, if you are concerned that a  
given application/service using your processor number might impact your privacy, you can turn  
off the processor serial number using the utility.  
2-30 System Configuration  
What is the default state of the processor serial number?  
The default state of the processor serial number is on, until the Processor Serial Number Control  
Utility is installed. Once the Processor Serial Number Control Utility is installed, it turns the  
processor serial number off by default. You can use the utility to turn on the processor serial  
number.  
Can a website read my serial number without my knowledge?  
No, generally not. Websites cannot read serial numbers unless you allow them to download a  
program that can read the processor serial number. Almost all browsers are configured to warn  
users whenever they download executable software. Unless you disable the warning in the  
browser, you should receive a notification.  
Does Intel track serial numbers?  
Generally not, other than related to the manufacturing process. Intel does not, in the absences of  
advance and express consent of a user, collect serial number data that is otherwise identified  
with a user.  
Which programs and/or websites currently use the processor serial number?  
You can find a complete list of programs that can take advantage of the processor serial number  
and other new capabilities of the Pentium III processor at  
ttp://www.intel.com/pentiumiii/utility.htm.  
How can I tell if my processor serial number is turned on?  
The vast majority of Pentium III processor-based systems ship with the processor serial number  
enabled. The control utility allows you to check the status by:  
!
!
Viewing the icon itself. The disabled icon shows a red circle with a white “x.”  
Clicking the task tray icon and selecting the “Status” menu item. Or you can select the  
menu from the tool tip shown when you position the mouse over the task tray icon.  
Intel Technical Support  
For world wide 7 days a week, 24 hours a day technical support, please visit the Intel support  
website at http://support.intel.com.  
In the United States, call 800-628-8686 from 5:00 a.m. to 5:00 p.m. Pacific Standard Time.  
For world wide phone contacts, please see http://support.intel.com/support/feedback.htm.  
System Configuration 2-31  
3
Disassembly and Reassembly  
! System Covers  
! Expansion Boards  
! RIMM Memory Modules  
! Processor  
! 5 1/4-Inch Accessible Drives  
! 3 1/2-Inch Accessible Drives  
! 3 1/2-Inch Internal Drives  
! CMOS Battery  
! System Board  
! Power Supply  
! Front USB Port  
! Front LED/Switch Bracket  
! Chassis Intrusion Switch  
! Minitower and Desktop Setup  
! Chassis Shell  
This section contains step-by-step disassembly procedures for the PowerMate CT system. A  
disassembly figure is provided with most procedures. For an illustrated parts breakdown and  
parts list, see Section 5, “Illustrated Parts Breakdown.”  
For complete disassembly of the system, follow the disassembly order listed in the following  
table. To reassemble, follow the table and procedures in reverse order. Where reassembly is not  
apparent, reassembly procedures are provided.  
A small flat head screwdriver, Phillips-head screwdriver, and needle nose pliers are the only  
required tools.  
PowerMate CT System Disassembly Sequence  
Sequence  
Part Name  
See Page  
1
System covers  
3-3  
2
Expansion boards  
RIMM memory modules  
Processor  
3-6  
3
3-12  
3-16  
4
6
5 1/4-inch accessible devices 3-18  
3 1/2-inch accessible devices 3-24  
7
8
3 1/2-inch internal drives  
CMOS battery  
3-26  
3-30  
3-31  
3-33  
3-34  
3-34  
3-36  
3-37  
3-40  
9
System board  
10  
11  
12  
13  
14  
15  
16  
Power supply  
Front USB port  
Front LED/switch bracket  
Chassis intrusion switch  
Minitower and desktop setup  
Chassis shell  
When disassembling the system, follow these general rules.  
!
!
!
!
!
Turn off the system and unplug the AC power cord.  
Disconnect all peripherals before disassembling the system.  
Before opening the system or handling boards or chips, touch the frame to discharge static.  
Do not disassemble parts other than those specified in the procedure.  
The system uses several types of screws. Be sure to note the type of screw being removed.  
Use the same type when assembling the system.  
!
!
Label any connector before disconnecting it. Note where the connector goes and in what  
position it was installed.  
Use care in disconnecting cables. To prevent cable breakage, pull only on the connector. Do  
not pull on the cable.  
!
When installing a cable, route the cable so it is not pinched by other components and is out  
of the path of the cover.  
3-2 Disassembly and Reassembly  
On completion of any reassembly, perform a power-on test. If a fault occurs, verify that the  
reassembly was performed correctly.  
System Covers  
The following sections describe how to remove and replace the following system unit covers:  
!
!
system cover  
front panel.  
Removing the Cover  
Before installing optional hardware inside your system, you must first remove the cover from  
the system unit.  
Before removing the cover, turn off system power and unplug the  
system power cable. Power is removed only when the power cable is unplugged.  
1. Turn off and unplug the system unit.  
2. Disconnect any external devices (such as a keyboard and monitor) from the front or rear of  
the system unit.  
Electrostatic discharge can damage computer components. Discharge  
static electricity by touching a metal object before removing the cover.  
3. If the system unit is in the upright (minitower) position, place it on its right side (the side  
with four rubber feet).  
4. If you have a padlock in the locking tab on the rear of the chassis, remove it.  
5. Remove the two thumbscrews holding the cover to the rear of the chassis.  
Locating the Cover Screws  
A – Cover  
C – Locking Tab  
B – Cover Screws  
6. Grasp the handle on the cover and slide the cover towards the rear of the chassis about an  
inch (see the following figure).  
7. Lift the cover off the system and set aside.  
Disassembly and Reassembly 3-3  
Removing the Cover  
Replacing the Cover  
Replace the cover as follows.  
Ensure that all cables inside the chassis are positioned to prevent  
crimping, abrasion, or cutting while installing the cover. Check that the ribbon cables are folded  
along their fold lines and out of the direct path of the cover.  
1. Position the cover over the side of the chassis so that the back edge of the cover is about an  
inch beyond the back edge of the chassis (see the following figure).  
2. Align the tabs and slots on the cover with those along the edges of the chassis.  
3. Align the locking tab slot at the bottom rear of the cover with the locking tab.  
Replacing the Cover  
A – Side Slots and Tabs  
C – Front Slots and Tabs  
B – Locking Tab (hidden)  
3-4 Disassembly and Reassembly  
4. Firmly press the cover against the chassis and slide the cover towards the front of the  
chassis until it locks in place.  
Note  
If the cover does not slide all the way to the front of the chassis, check that the cover  
tabs at the front of the cover are properly inserted into their slots in the chassis. Check that the  
locking tab is inserted into its slot on the back edge of the chassis. Also check that the tabs are  
not bent closed. If they are, open them slightly.  
5. Replace the two previously removed thumbscrews.  
6. If you have a padlock for the locking tab on the rear edge of the chassis, install it.  
7. If the system is set up for use as a minitower, place the system unit upright.  
8. Reconnect all external peripherals.  
9. Plug in the power cables.  
Removing the Front Panel  
Remove the front panel if you are installing an internal 3 1/2-inch hard drive or installing a  
device in one of the accessible device bays.  
Remove the front panel as follows.  
1. Remove the cover (see “Removing the Cover” earlier in this section).  
2. Position the system on its side on your work table, with the front panel over the edge of the  
table.  
3. Working from inside the chassis, press up on the two front panel locking tabs to release  
them from their slots on the edge of the chassis (see the following figure for tab locations).  
4. On the right side of the front panel, at the top corner, press in on the panel to release the top.  
5. Pull out the top of the front panel while pulling up on the panel to release it from the  
chassis. Set the panel aside.  
Removing the Front Panel  
A – Chassis Slots  
B – Locking Tabs  
6. If you are removing or installing a device, see one of the following sections.  
!
!
!
“Replacing 5 1/4-Inch Accessible Devices”  
“Replacing 3 1/2-Inch Accessible Devices”  
“Replacing Internal Drives.”  
Disassembly and Reassembly 3-5  
Replacing the Front Panel  
Replace the front panel as follows.  
1. Align the three tabs (B) on the inside edge of the front panel with their corresponding slots  
(A) on the lower edge of the chassis (see the following figure).  
2. Insert the tabs into their slots and press the front panel up against the chassis until the front  
panel locks in place.  
3. Replace the cover (see “Replacing the Cover” earlier in this section).  
Replacing the Front Panel  
A – Slots on Chassis (3)  
C – Front Panel  
B – Tabs on Front Panel (3)  
D – Chassis Front  
Expansion Boards  
The following sections describe how to:  
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!
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remove and replace the retainer bar, which secures expansion boards and slot covers  
remove and replace expansion boards  
remove and replace slot covers.  
The following figure shows the locations of the expansion slots on the chassis and the expansion  
board connectors on the system board.  
3-6 Disassembly and Reassembly  
Locating Expansion Board Slots and Connectors  
A – PCI Expansion Board Connectors  
B – PCI Expansion Board Slots  
C – AGP Board Connector  
D – AMR Board Connector  
Removing the Retainer Bar  
Expansion boards and slot covers are held in place by a retainer bar. Remove the retainer bar  
before removing or replacing expansion boards or slot covers.  
Remove the retainer bar as follows.  
1. Remove the cover (see “Removing the Cover” earlier in this section).  
2. Press down on the two tabs on the retainer bar to release the tabs from their slots (see the  
following figure).  
3. Carefully remove the bar from the chassis.  
Removing the Expansion Board Retainer Bar  
A – Retainer Bar Tabs  
B – Tab Slots  
4. If you are removing an expansion board, see “Removing an Expansion Board.”  
5. If you are adding an expansion board, see “Replacing an Expansion Board.”  
6. To replace the retainer bar, see “Replacing the Retainer Bar” later in this section.  
Disassembly and Reassembly 3-7  
Removing an Expansion Board  
Remove an expansion board as follows.  
1. Remove the cover (see “Removing the Cover” earlier in this section).  
2. Label and unplug any cables connected to the board.  
3. Remove the retainer bar (see “Removing the Retainer Bar”).  
4. Pull the board out of the connector and expansion slot. Set the board on an antistatic  
surface.  
If you are removing an AGP board, press out on the board’s locking lever while pulling the  
board out of its connector.  
Removing an Expansion Board  
A – Expansion Board  
B – AGP Video Board Locking Lever  
5. Install a new board, or install the slot cover if you are not installing a board.  
!
!
If you are adding an expansion board, see “Installing an Expansion Board.”  
If you need to install a slot cover, see “Installing a Slot Cover.”  
3-8 Disassembly and Reassembly  
Installing a Slot Cover  
Install a slot cover as follows.  
1. Slide the slot cover into the expansion board slot (see the following figure).  
Make sure the narrowed end of the slot cover goes into the metal strap. Its top edge should  
fit around the raised hole in the edge of the chassis.  
2. Replace the expansion board retainer bar (see “Replacing the Retainer Bar” later in this  
section).  
3. Replace the cover (see “Replacing the Cover” earlier in this section).  
Installing a Slot Cover  
A – Slot Cover  
Removing a Slot Cover  
Remove a slot cover as follows.  
1. Slide the slot cover up to free it from the chassis (see the previous figure).  
2. Save the slot cover for future use.  
3. Install an expansion board (see “Installing an Expansion Board”).  
4. Secure the expansion board in place with the retainer bar (see “Replacing the Retainer  
Bar”).  
5. Attach any signal cables required by the expansion board.  
6. Replace the cover (see “Replacing the Cover” earlier in this section).  
Disassembly and Reassembly 3-9  
Installing an Expansion Board  
Install an expansion board as follows.  
1. Remove the cover (see “Removing the Cover” earlier in this section).  
2. Follow any preinstallation instructions that come with the expansion board (such as setting  
jumpers on the board).  
3. Remove the retainer bar that secures the expansion boards (see “Removing the Retainer  
Bar”).  
4. If you need to remove an old expansion board from the connector designated for the new  
board, see “Removing an Expansion Board.”  
If a slot cover is in the slot, remove it (see “Removing a Slot Cover”). Save the slot cover  
for future use.  
5. Hold the new expansion board by its edges or its bracket and insert it into the expansion  
slot. If installing an AGP video board, lock the board in place with the locking lever (see the  
following figure).  
Installing an Expansion Board  
A – Expansion Board  
B – AGP Video Board Locking Lever  
6. Press the board firmly into the expansion slot connector on the system board.  
7. Secure the expansion board in place with the retainer bar (see “Replacing the Retainer  
Bar”).  
8. Attach any signal cables required by the expansion board.  
9. Replace the cover (see “Replacing the Cover” earlier in this section).  
3-10 Disassembly and Reassembly  
Replacing the Retainer Bar  
Install the retainer bar as follows.  
1. Hold the retainer bar at an angle and insert the ends (A) into the slots (B) in the chassis (see  
the following figure).  
2. Push the bar into the slots and under the edge of the chassis.  
3. Press down on the lock tabs (C) and firmly push the bar in until the tabs slide into their  
slots (D). Be sure that the raised portion on each tab locks into the slot (D).  
4. Replace the cover (see “Replacing the Cover”).  
Replacing the Retainer Bar  
A – Retainer Bar End  
C – Lock Tab  
B – Retainer Bar Slot  
D – Lock Tab Slot  
Disassembly and Reassembly 3-11  
RIMM Memory Modules  
See the following sections for procedures on removing or installing a RIMM memory module or  
a continuity module. See Section 4, “System Boards,” for RIMM module upgrade paths and  
guidelines for selecting RIMM modules.  
Removing a RIMM or Continuity Module  
Remove a RIMM module or a continuity module as follows.  
Before opening the system and before handling boards or RIMM  
memory modules, reduce static discharge by touching the chassis.  
1. Remove the cover (see “Removing the Cover” earlier in this section).  
2. Locate the RIMM memory sockets on the system board (see the following figure).  
Locating the RIMM and Processor Sockets  
A – Processor Socket  
C – RIMM 2 Socket  
B – RIMM 1 Socket  
D – Wake-On LAN (WOL) Connector  
3. Eject a RIMM module or continuity module by pressing the plastic clips at the outer edges  
of the socket away from the module (see the following figures).  
For module identification, note that the RIMM module is taller than the continuity module  
and has a cover over the memory on the module. Also note that the continuity module has  
no memory installed on it.  
If the system was just turned off, the RIMM module might be hot to the  
touch. Use caution in removing the module to avoid a burn.  
4. Grasp the center of the module and pull it straight up and out of the socket. Store the  
module in an anti-static bag.  
5. As required, install a replacement RIMM or continuity module (see “Installing a RIMM or  
Continuity Module” in the next section).  
3-12 Disassembly and Reassembly  
Ensure that both RIMM sockets are filled with two RIMM modules or  
one RIMM module and one continuity module. If both sockets are not filled, system memory won’t  
work well or at all.  
Removing a Continuity Module  
A – Plastic Clip (2)  
B – Continuity Module  
Removing a RIMM Module  
A – Plastic Clip (2)  
B – RIMM Module  
Disassembly and Reassembly 3-13  
Installing a RIMM or Continuity Module  
Install a RIMM module or a continuity module as follows.  
1. Remove the cover (see “Removing the Cover” earlier in this section).  
2. If you need to remove a currently installed RIMM or continuity module, see “Removing a  
RIMM or Continuity Module” earlier in this section.  
Before you install a module, reduce static discharge by touching the  
chassis.  
3. Grasp the new module in the middle and align the notches on the new module with the keys  
in an empty RIMM socket (see the following figures).  
4. Press the module firmly into the socket.  
5. Make sure the locking clips at both ends of the module click closed.  
Ensure that both RIMM sockets are filled with two RIMM modules or  
one RIMM module and one continuity module. If both sockets are not filled, system memory won’t  
work well or at all.  
6. Replace the cover (see “Replacing the Cover” earlier in this section).  
Note  
If you find a discrepancy in the amount of memory displayed at the Power-On Self-Test  
or in Windows with the amount of memory that you installed, check that you installed the memory  
modules correctly.  
3-14 Disassembly and Reassembly  
Installing a RIMM Module  
A – RIMM Module  
C – Plastic Clip (2)  
B – Notches  
Installing a Continuity Module  
A – Continuity Module  
C – Plastic Clip (2)  
B – Notches  
Disassembly and Reassembly 3-15  
Processor  
The system board has a Socket 370 for mounting a Celeron or Pentium III processor.  
Incorrect installation of the processor and heat sink can damage the  
processor, system board, or both. Carefully follow the installation instructions provided with the  
upgrade processor and the procedures in the following sections.  
Ensure that you have the correct heat sink for the processor being installed. Do not use the heat  
sink from the removed processor.  
To remove the processor from the socket, see “Removing the Processor.” To install the upgrade  
processor, see “Installing an Upgrade Processor.”  
Removing the Processor  
Remove the processor from its socket on the system board as follows.  
Before handling components, reduce static discharge by touching the  
chassis.  
1. Remove the cover (see “Removing the Cover” earlier in this section).  
2. Locate the processor socket on the system board (see the figure “Locating the RIMM and  
Processor Sockets” earlier in this section).  
If the system was just running, the processor and heat sink on the  
system board are hot. To avoid a burn, let the components cool before continuing.  
3. Tag and unplug the cooling fan cable from its connector (CPU Fan) on the system board.  
4. Remove the fan, heat sink, and retention clip from the processor as follows (see the  
following figure).  
!
Simultaneously press down on the flange on the end of the retention clip while  
carefully pulling out the end to unhook it from the tab on the processor socket.  
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!
Unhook the retention clip from the tab on the opposite side of the processor socket.  
Remove the fan, heat sink, and retention clip from the processor.  
5. Remove the processor as follows.  
!
Pull out on the processor socket lock lever just enough to release the lever from the  
socket, then pivot the lever up to release the processor.  
!
Carefully lift up on the processor and remove it from the socket. Store the processor in  
a static-free bag.  
6. Install the upgrade processor (see “Installing the Upgrade Processor” in the next section).  
3-16 Disassembly and Reassembly  
Removing the Fan, Heat Sink, and Processor  
A – Heat Sink  
D – Processor  
B – Retention Clip  
C – Locking Lever  
E – Retention Clip Flange  
Installing an Upgrade Processor  
Install the upgrade processor as follows.  
1. Remove the processor currently in the system (see “Removing the Processor” in the  
previous section).  
Before picking up the processor, reduce static discharge by touching  
the metal chassis.  
2. Align the triangle on the corner of the processor with the letters “CPU1” on the system  
board.  
3. Carefully align the processor pins with the socket pin holes and set the processor into the  
socket.  
!
If aligned correctly and the pins are not bent, the processor seats in the socket without  
forcing.  
!
If the processor does not seat, check for correct alignment and bent pins.  
4. Pivot the lever down and press it in towards the socket until it locks in place.  
Using the wrong heat sink or no heat sink can damage the processor,  
system board, or both. Ensure that the update processor has the correct heat sink (refer to the  
documentation that comes with the kit).  
Additional information can be obtained from NECC (see Section 8, “NEC Information Services”  
for information on contacting NECC).  
Disassembly and Reassembly 3-17  
5. Install a replacement heat sink and fan as follows and in accordance with the procedures  
contained in the heat sink kit.  
!
!
If the kit includes a thermal pad, center it on top of the processor.  
Align the heat sink and fan assembly with the processor and set it down on the  
processor (see the previous figure for alignment).  
!
!
Attach the heat sink retention clip by hooking the non-flange end of the clip over the  
socket tab.  
Press the opposite end of the clip over the tab on the socket until it snaps in place.  
6. Plug the cooling fan cable into its connector (CPU Fan) on the system board.  
7. Replace the cover (see “Replacing the Cover”).  
8. Connect any peripherals and power cords, and power up the system.  
5 1/4-Inch Accessible Devices  
The chassis is designed so devices within it are easy to install and remove. Note these guidelines  
before installing or removing a 5 1/4-inch device.  
!
Special rails are used on 5 1/4-inch devices that allow them to be easily inserted and  
removed.  
!
The rails are designed to be stored in an empty bay when they are not attached to a device.  
The bay cover cannot be secured over an empty bay if the bay has no rails.  
!
!
!
!
Always place a bay cover over an empty bay.  
NECC recommends that you always keep the rails if you remove a device from the system.  
Use your stored rails on a new device if it doesn’t have the correct type of rail.  
When you convert the chassis to a desktop or a minitower, always move the stored rails for  
the new position as well.  
For procedures on removing or replacing rails, covers, or devices, see the following sections:  
!
!
!
!
!
“Removing or Replacing a Bay Cover”  
“Storing and Retrieving Unused Rails”  
“Removing or Installing Device Rails”  
“Removing a 5 1/4-Inch Accessible Device”  
“Installing a 5 1/4-Inch Accessible Device.”  
3-18 Disassembly and Reassembly  
Removing or Replacing a Bay Cover  
If the system has an empty 5 1/4-inch device bay, it is covered with a special bay cover. This  
cover physically protects the inside of the chassis, and its metal shielding also offers EMF  
protection.  
See the following sections for information on removing or replacing a bay cover.  
Removing a Bay Cover  
Remove a bay cover as follows.  
1. Remove the system cover and front panel, if not already removed (see “System Covers”).  
2. Press the tabs on either side of the cover toward each other until they are released from their  
slots. The tabs are at the end of the rails inside the chassis.  
3. Still holding the tabs, slowly slide the cover out along the rails. As soon as the cover is free  
of the chassis, the cover and the rails disassemble.  
Removing a 5 1/4-Inch Device Bay Cover  
4. Use these rails on the new 5 1/4-inch device if its rails are the wrong type (see “Removing  
or Installing Device Rails”).  
If the device already has the right type of rails, set aside the rails you just removed for  
future use.  
Note  
the bay.  
Always keep unused rails; the bay cover cannot be replaced if there are no rails within  
Disassembly and Reassembly 3-19  
Replacing a Bay Cover  
Replace a bay cover on a bay as follows.  
Note  
Place unused rails back in the empty bay before attempting to replace a bay cover. The  
bay cover cannot be secured over the bay if the rails are absent.  
1. If necessary, put the rails back in the bay. The cover cannot be secured if there are no rails  
within the bay. (See the next section, “Storing and Retrieving Unused Rails.”)  
2. Position the cover so the arrows on either side point up for the chassis orientation you are  
using.  
3. Line up the cover tabs with the slots on the rails. These slots are about 1/4 inch in from the  
ends of the rails (see the following figure).  
4. Place each cover tab in its slot.  
Replacing a Bay Cover  
A – Slot on Rail  
C – Bay Cover  
B – Tab on Bay Cover  
Note: Rails are shown partially out of the system in this figure to show in detail the tabs at the  
end of each rail; make sure rails are fully inserted before attaching a bay cover.  
Storing and Retrieving Unused Rails  
The device rails on the 5 1/4-inch devices in the system are designed specially for the chassis. If  
the system has an unused 5 1/4-inch bay, there should be rails stored within it. Use these rails on  
new devices (if necessary). If you remove an old device, remove the rails and store them. If  
there is an empty 5 1/4-inch bay, store the rails in the chassis; otherwise set the rails aside for  
future use.  
To store a rail in an empty bay:  
1. Position the end of the rail in the guides within the bay. The underside of the rail should be  
to the wall of the bay. The tab should be angled away from the center of the bay (see the  
following figure).  
3-20 Disassembly and Reassembly  
Storing an Unused Rail  
A – Front of Chassis  
B – Device Rail  
C – Tab at End of Rail  
2. Press the rail against the wall of the bay with your thumb and press the tab toward the center  
of the bay with your forefinger.  
3. Still pressing the tab, slide the rail into the bay along the guides until its tab clicks in place.  
4. Place a bay cover over the empty bay (see “Replacing a Bay Cover”).  
To retrieve a rail from an empty bay:  
1. Press the rail against the wall of the bay with your thumb while you press the tab toward the  
center of the bay with your forefinger.  
2. When the tab releases, slide the rail out along the guide.  
Removing or Installing Device Rails  
The 5 1/4-inch bays are designed for use with devices that have tabbed rails. These rails allow a  
device to be easily inserted and removed from the system. If you remove a device from the  
system, always save the rails, right in the bay if it is empty, to use on a replacement device.  
1. Remove a rail by removing the two or three screws that secure it to the side of the device.  
2. Secure each rail to the new device with the screws (two or three to a side) from the old  
device.  
Locating the Screws for 5 1/4-Inch Device Rails  
A – Screw or Locking Pin  
B – Device Rail  
Disassembly and Reassembly 3-21  
Removing a 5 1/4-Inch Accessible Device  
1. Remove the system unit cover and front panel (see “Removing the Cover” and “Removing  
the Front Panel”).  
Before removing the cover, turn off system power and unplug the  
system power cable. Power is removed only when the power cable is unplugged.  
2. Tag and unplug the power and signal cables connected to the device.  
3. Press the tabs on either side of the device inward to unlatch the device from the chassis (see  
the following figure).  
4. Slide the device out of the accessible device cage in the chassis.  
Releasing a 5 1/4-Inch Device  
5. Remove the rails from the old device (see “Removing or Installing Device Rails”).  
If the bay is to remain empty, see step 6 only. If you are installing a new device, skip to  
step 7.  
6. If the bay is to remain empty:  
!
!
!
!
Store the rails in the empty bay (see “Storing and Retrieving Unused Rails”).  
Place the bay cover over the bay (see “Replacing a Bay Cover”).  
Replace the front panel (see “Replacing the Front Panel”).  
Replace the cover (see “Replacing the Cover”).  
7. If you are installing a new device in the bay:  
!
If necessary, place the rails on the new device (see “Removing or Installing Device  
Rails”).  
!
Install the device (see “Installing a 5 1/4-Inch Accessible Device”).  
3-22 Disassembly and Reassembly  
Installing a 5 1/4-Inch Accessible Device  
Note  
Install rails on the new device before attempting to insert the new device in the system.  
Use the rails from the old device or the empty bay.  
1. Remove the system unit cover and front panel (see “Removing the Cover” and “Removing  
the Front Panel”).  
Before removing the cover, turn off system power and unplug the  
system power cable. Power is removed only when the power cable is unplugged.  
2. If you are installing the device in an unused bay, remove the bay cover (see “Removing a  
Bay Cover”).  
If the bay contains a device to be removed, remove the device (see “Removing a 5 1/4-Inch  
Accessible Device”).  
3. If the new device does not already have rails on either side, use the rails from the empty bay  
or from the old device (see “Removing or Installing Device Rails”).  
4. Position the new device so it is right-side up for the chassis orientation you plan to use (see  
the following figure).  
Orient the 5 1/4-inch accessible device correctly for the configuration  
(desktop or minitower) you plan to use. Make sure the device is right-side up for that  
configuration.  
5. Slide the device into the device cage in the chassis. The tab on the end of each rail should  
click into place when the device is in place.  
Inserting a 5 1/4-Inch Device for Use in a Minitower  
6. Reconnect the power and signal cables to the device.  
7. Replace the front panel (see “Replacing the Front Panel”).  
8. Replace the system unit cover (see “Replacing the Cover”).  
Disassembly and Reassembly 3-23  
3 1/2-Inch Accessible Devices  
The 3 1/2-inch accessible devices in the system are housed in a two-device bracket. The bracket  
installs in the lowest bay of the accessible device cage, much like a 5 1/4-inch accessible device.  
This applies equally to the desktop or minitower configuration.  
The following sections describe how to remove and install 3 1/2-inch accessible devices in the  
system.  
Removing a 3 1/2-Inch Accessible Device  
To remove a 3 1/2-inch accessible device, first remove the bracket holding the device from the  
system, then remove the 3 1/2-inch accessible device from the bracket.  
1. Remove the system unit cover and front panel (see “Removing the Cover” and “Removing  
the Front Panel”).  
Before removing the cover, turn off system power and unplug the  
system power cable. Power is removed only when the power cable is unplugged.  
2. Tag and unplug the power and signal cables connected to all devices in the two-device  
bracket.  
3. Press the tabs on either side of the bracket inward to unlatch it from the chassis.  
4. Pull the bracket out the front of the chassis.  
Removing the 3 1/2-Inch Accessible Device Bracket  
5. Unlatch the bracket cover by pressing the two side tabs towards each other (see the  
following figure). Reach in behind the front shield of the bracket for access. Set the cover  
aside.  
6. Remove the four screws (two to a side) that secure the device to the bracket (see the  
following figure).  
3-24 Disassembly and Reassembly  
The 3 1/2-Inch Accessible Device Bracket  
A – Side Tabs on Bracket Cover  
B – Drive Screws (two of four)  
C – Best Approach for  
Unlatching Side Tabs  
7. Slide the device out the front of the bracket.  
8. If you are installing another 3 1/2-inch accessible device, see “Installing a 3 1/2-Inch  
Accessible Device.” If you are not installing a new device at this time, continue with step 9.  
9. Press the plastic bay cover over the opening in the bracket cover.  
10. Press the bracket cover over the front shield so the two side tabs click into place.  
11. Slide the bracket into the chassis. The tab at either side of the bracket should click into  
place.  
12. If there is still a device in the other bay of the bracket, reconnect its power and signal  
cables.  
13. Replace the front panel (see “Replacing the Front Panel”).  
14. Replace the system unit cover (see “Replacing the Cover”).  
Installing a 3 1/2-Inch Accessible Device  
Install a new device in the bracket, and then install the bracket in the system.  
Before removing the cover, turn off system power and unplug the  
system power cable. Power is removed only when the power cable is unplugged.  
1. Follow the procedures in steps 1 to 8 in the previous section, “Removing a 3 1/2-Inch  
Accessible Device,” to remove the two-device bracket and (if applicable) the old device  
from the system.  
2. If you are installing the device in an empty bay, uncover the bay:  
!
!
remove the 3 1/2-inch plastic bay cover from the bracket cover by pressing its tabs  
together while pushing it out of its opening  
remove the breakaway shield (if any) from the front shield by twisting it gently until it  
comes off.  
3. Slide the new device into the front of the bracket, connector end first.  
Disassembly and Reassembly 3-25  
4. Secure the new device to the bracket with four screws, two to a side (see the figure “The  
3 1/2-inch accessible device bracket” in the previous section).  
5. Press the bracket cover over the front shield so the two side tabs click into place (see the  
figure “The 3 1/2-inch accessible device bracket” in the previous section).  
6. Slide the bracket into the lowest accessible bay in the chassis (for the chassis orientation  
you plan to use). The tab on the end of each rail should click into place when the bracket is  
in place.  
7. Reconnect the power and signal cables for all devices in the two-device bracket.  
8. Replace the front panel (see “Replacing the Front Panel”).  
9. Replace the system unit cover (see “Replacing the Cover”).  
3 1/2-Inch Internal Drives  
The internal drives in the system are housed in a removable hard drive bracket. The hard drive  
bracket is installed in the accessible device cage and is held in place by two screws on the front  
of the chassis.  
The following sections describe how to remove and install 3 1/2-inch internal drives in the  
system.  
Removing a 3 1/2-Inch Internal Drive  
1. Remove the system unit cover and front panel (see “Removing the Cover” and “Removing  
the Front Panel”).  
Before removing the cover, turn off system power and unplug the  
system power cable. Power is removed only when the power cable is unplugged.  
2. Locate the internal drive bracket in the system (see the following figure).  
Locating the Internal Drive Bracket  
A – Internal Drive Bracket  
C – Accessible Device Cage  
B – Front of Chassis  
3. Tag and unplug the power and signal cables connected to all devices in the drive bracket.  
4. Remove the screws that hold the drive bracket to the front of the chassis (see the following  
figure).  
3-26 Disassembly and Reassembly  
Locating Internal Drive Bracket Screws  
A – Screws  
5. Slide the bracket back about one quarter inch. The tabs on the bracket should slide out of  
the guides on the side of the accessible device cage (see the following figure).  
Sliding the Internal Drive Bracket out of the Chassis  
A – Guide  
B – Tab (one of four)  
6. Remove the four screws that secure the drive to the drive bracket (see the following figure).  
Depending on the position of the drive, the screws might be located on opposite sides of the  
bracket, or all on one side of the bracket.  
Disassembly and Reassembly 3-27  
Locating Internal Drive Screws on the Bracket  
A – Screws (2 of 4)  
C – Screws (all on one side)  
B – Screw Holes (2 of 4)  
7. Slide the device out the front of the bracket.  
8. If you are installing a new 3 1/2-inch internal drive, see “Installing a 3 1/2-Inch Internal  
Drive.” If you are not installing a new drive, continue with step 9.  
9. Align the tabs on the bracket with the guides on the accessible device cage. Slide the  
bracket into the chassis.  
10. Support the bracket within the chassis while you replace the screws at the front of the  
chassis.  
11. Reconnect the power and signal cables of any drives still in the bracket.  
12. Replace the front panel (see “Replacing the Front Panel”).  
13. Replace the system unit cover (see “Replacing the Cover”).  
Installing a 3 1/2-Inch Internal Drive  
Before removing the cover, turn off system power and unplug the  
system power cable. Power is removed only when the power cable is unplugged.  
1. Follow steps 1 to 8 of “Removing a 3 1/2-Inch Internal Drive” to remove the internal drive  
bracket and (if applicable) an existing drive from the system.  
2. With the drive connectors last, slide the new drive into the bracket.  
3. Secure the new device in the bracket with four screws. Depending on the position of the  
drive, the screws might be located on opposite sides of the bracket, or all on one side of the  
bracket (see the previous figure).  
4. With the drive connectors last, slide the bracket into the chassis. The bracket should slide  
along the guides on the side of the accessible device cage.  
3-28 Disassembly and Reassembly  
Locating Guides for the Internal Drive Bracket  
5. Support the bracket within the chassis while you replace the screws at the front of the  
chassis.  
Securing the Internal Drive Bracket  
A – Screws  
6. Reconnect the power and signal cables for all devices in the drive bracket.  
7. Replace the front panel (see “Replacing the Front Panel”).  
8. Replace the system unit cover (see “Replacing the Cover”).  
Disassembly and Reassembly 3-29  
CMOS Battery  
The system board uses a CMOS battery to maintain system configuration information. The  
battery is a coin-cell battery mounted on the system board (see the following figure). If it fails to  
maintain system configuration information, replace it with an identically rated battery from the  
same manufacturer.  
The battery can explode if it is incorrectly replaced or improperly  
discarded. Use only the same type battery or an equivalent type recommended by the  
manufacturer when replacing the battery.  
Lithium acts as a catalyst when exposed to water and causes spontaneous combustion on  
contact. Discard used batteries according to the manufacturer’s instructions.  
Removing the battery from the system board causes the system to lose  
system configuration information. Prior to removing the battery, run the BIOS Setup Utility (see  
Section 2) and print out or write down your system configuration settings. Then you can restore  
the system to its previous settings.  
If you need to replace the battery, follow these steps.  
1. Turn off and unplug the system and any external components connected to it.  
2. Remove the system cover (see “Removing the Cover” in Section 3). Observe all safety  
precautions when removing the cover.  
3. Locate the battery on the system board (see the following figure).  
Locating the Battery on the System Board  
A – Battery  
4. Press down on the battery clip to release the battery from its socket on the system board.  
5. Remove the battery and discard in accordance with the manufacturer’s instructions.  
3-30 Disassembly and Reassembly  
Removing the Battery  
A – Battery  
B – Clip  
6. With the positive (+) side of the new battery facing up, press the battery into the socket.  
7. Replace the system cover (see “Replacing the Cover”).  
8. Connect external peripherals and power cables, and power up the system.  
9. Run the Setup Utility to reconfigure your system parameters (see “BIOS Setup Utility” in  
Section 2).  
System Board  
Remove the system board only if you cannot easily upgrade components on the system board  
while it is within the chassis, or if you are replacing the system board.  
Removing the System Board  
1. Remove the cover (see “Removing the Cover” earlier in this chapter).  
Before removing the cover, turn off system power and unplug the  
system power cable. Power is removed only when the power cable is unplugged.  
2. Remove all installed expansion boards (see “Removing an Expansion Board”).  
3. Tag and disconnect all cables connected to the system board.  
4. Remove the six screws securing the system board in the chassis (see the following figure).  
Disassembly and Reassembly 3-31  
Locating System Board Screws  
A – System Board Screws  
5. Ensuring you do not touch any components, carefully lift the system board out of the  
chassis.  
6. If you are discarding the board, first remove useable memory modules, the processor, or  
cables, as appropriate.  
7. Set the system board aside on a stable static-free surface.  
Reinstalling the System Board  
NECC recommends that you contact your NECC Technical Support  
Center for assistance in removing or replacing your system board.  
1. Place the system board in the chassis.  
The screw holes in the board should align with the holes in the chassis. The back panel  
connectors should fit perfectly into the back of the chassis.  
2. Secure the board to the chassis with the six screws previously removed.  
3. Reconnect any cables that were disconnected from the system board.  
4. Replace the expansion boards (see “Installing an Expansion Board”).  
5. If appropriate, install any memory modules, processor, or cables from a previous board.  
6. Replace the system unit cover (see “Replacing the Cover”).  
3-32 Disassembly and Reassembly  
Power Supply  
Remove the power supply as follows.  
Before removing the system cover, turn off the power and unplug the  
system power cable. Power is removed only when the power cable is unplugged.  
1. Turn off the system and any connected peripherals.  
2. Unplug the system AC power cord and any peripheral power cords.  
3. Disconnect any attached peripherals.  
4. Remove the system cover (see “Removing the Cover” earlier in this section).  
5. Tag and unplug the power cables from all installed devices.  
6. Remove the four screws holding the power supply to the rear of the chassis.  
Locating the Power Supply Screws  
A – Screws (4)  
7. Slide the power supply towards the front of the chassis enough to clear the chassis.  
8. Lift the power supply out of the chassis and set aside.  
Disassembly and Reassembly 3-33  
Front USB Port  
Remove the front USB port using these steps.  
1. Remove the system unit cover and front panel (see “Removing the Cover” and “Removing  
the Front Panel”).  
2. Disconnect the front USB port cable from its header on the system board.  
3. Remove the two screws that secure the USB port to the front of the chassis. Save the  
screws.  
Locating Front USB Port Screws  
A – Screw  
B – USB Port Board  
4. Gently pull the board off the chassis and feed its cable through the cutout in the front of the  
chassis.  
Reverse this procedure to install a front USB port.  
Front LED/Switch Bracket  
Remove the LED/switch bracket from the front of the chassis using these steps.  
Before removing the system cover, turn off the power and unplug the  
system power cable. Power is removed only when the power cable is unplugged.  
1. Remove the cover and front panel (see “Removing the Cover” and “Removing the Front  
Panel”).  
2. Disconnect the LED/switch cable connector from its header on the system board.  
3. Press both sides of the LED/switch bracket together to disengage the tabs that hold it to the  
chassis. (The tabs are hooked on the left side, so only the tabs on the right side disengage.)  
3-34 Disassembly and Reassembly  
Releasing the Front LED/Switch Bracket  
A – Front LED/Switch Bracket  
4. Open the LED/switch bracket toward the left. Once the right tabs are free, the hooked left  
tabs can be freed.  
Removing the Front LED/Switch Bracket  
5. Gently feed the LED/switch cable assembly through the cutout in the front of the chassis.  
To replace the LED/switch bracket, reverse these steps.  
Disassembly and Reassembly 3-35  
Chassis Intrusion Switch  
If installed, remove the chassis intrusion switch from the rear edge of the chassis using these  
steps.  
1. Remove the cover (see “Removing the Cover”).  
2. Disconnect the chassis intrusion switch cable from its header on the system board.  
3. Press together the tabs that hold the chassis intrusion switch to the chassis (see the  
following figure).  
Removing the Chassis Intrusion Switch  
A – Tab  
C – Back of Chassis  
B – Chassis Intrusion Switch  
4. Once the tabs are free, gently push the chassis intrusion switch through its cutout in the  
chassis wall.  
To replace the chassis intrusion switch, reverse these steps.  
3-36 Disassembly and Reassembly  
Minitower and Desktop Setup  
The system ships as a minitower and can be reconfigured as a desktop or, if a desktop, it can be  
reconfigured back to a minitower. The accessible devices in the system can be positioned so  
they are upright for the minitower orientation or for the desktop orientation.  
The following sections describe how to convert between minitower and desktop orientations.  
Converting from Minitower to Desktop  
The system comes factory-shipped as a minitower computer. Convert the system for use as a  
desktop computer using the following steps.  
Before converting the system, turn off system power and unplug the  
system power cable. Power is removed only when the power cable is unplugged.  
1. Turn off and unplug the system.  
2. Disconnect any external options (such as a keyboard and monitor) from the front or rear of  
the system unit.  
3. Place the system unit on its right side. The lamps on the control panel should be below the  
power button. The drives are now on their sides in the drive cage.  
4. Remove the system cover (see “Removing the Cover”).  
5. Remove the front panel (see “Removing the Front Panel”).  
6. Remove all devices, covers, and stored rails from the accessible device cage. See the  
following sections for the procedures.  
!
!
!
!
“Removing a Bay Cover”  
“Storing and Retrieving Unused Rails”  
“Removing a 5 1/4-Inch Accessible Device”  
“Removing a 3 1/2-Inch Accessible Device”  
7. Replace all devices, covers, and rails in the accessible device cage so they are right-side up  
in the drive cage. Place them in the same order they were in before. See the following  
sections for the procedures.  
!
!
!
!
“Storing and Retrieving Unused Rails”  
“Replacing a Bay Cover”  
“Installing a 5 1/4-Inch Accessible Device”  
“Installing a 3 1/2-Inch Accessible Device”  
Disassembly and Reassembly 3-37  
Accessible Device Placement for a Desktop  
A – 5 1/4-Inch Bays on Top  
B – 3 1/2-Inch Bracket in Lowest Bay  
8. Remove the logo plate by unclipping its tabs from inside the front panel. Position the logo  
plate so it is readable when the chassis is in the horizontal position. Press the tabs into the  
front panel until they click in place.  
9. Replace the front panel (see “Replacing the Front Panel”).  
10. Replace the system cover (see “Replacing the Cover”).  
Converting from Desktop to Minitower  
If the system has been used as a desktop, you can convert it to a minitower system using the  
following steps.  
Before converting the system, turn off system power and unplug the  
system power cable. Power is removed only when the power cable is unplugged.  
1. Turn off and unplug the system.  
2. Disconnect any external options (such as a keyboard and monitor) from the front or rear of  
the system.  
3. Remove the system cover (see “Removing the Cover”).  
4. Remove the front panel (see “Removing the Front Panel”).  
5. Remove all devices, covers, and stored rails from the accessible device cage. See the  
following sections for the procedures.  
!
!
!
!
“Removing a Bay Cover”  
“Storing and Retrieving Unused Rails”  
“Removing a 5 1/4-Inch Accessible Device”  
“Removing a 3 1/2-Inch Accessible Device”  
3-38 Disassembly and Reassembly  
6. Replace all devices, covers, and rails in the accessible device cage so they sit sideways in  
the drive cage, with their top surfaces toward the right end of the chassis (see the following  
figure). Place them in the same order they were in before. See the following sections for the  
procedures.  
!
!
!
!
“Storing and Retrieving Unused Rails”  
“Replacing a Bay Cover”  
“Installing a 5 1/4-Inch Accessible Device”  
“Installing a 3 1/2-Inch Accessible Device”  
Accessible Device Placement for a Minitower  
A – 3 1/2-Inch Bracket  
B – 5 1/4-Inch Bays  
7. Remove the logo plate by unclipping its tabs from inside the front panel. Position the logo  
plate so it is readable when the chassis is in the vertical position. Press the tabs into the front  
panel until they click in place.  
8. Replace the front panel (see “Replacing the Front Panel”).  
9. Replace the system cover (see “Replacing the Cover”).  
10. Place the system unit in a vertical position. The power button and the lamps on the control  
panel should run from left to right. The drives should be right-side up in the drive cage.  
11. Reconnect any external options (such as a keyboard and monitor) to the front or rear of the  
system unit.  
12. Reconnect the power cable to the system and to a properly grounded wall unit or surge  
protector.  
Disassembly and Reassembly 3-39  
Chassis Shell  
Note  
The chassis shell (the U-shaped covering with rubber feet on two sides) should only be  
removed by authorized service personnel. No replaceable parts are accessed from this panel,  
and it should only be removed if it is being replaced due to damage.  
The chassis shell is secured to the chassis with two screws on the rear face of the chassis, and  
three screws on the front face of the chassis. Remove all five screws. Carefully slip the shell,  
which is slightly flexible, off the corners of the chassis. Lift the chassis out of the shell.  
Replacing the Chassis Shell  
The chassis shell is secured to the chassis with two screws on the rear face of the chassis and  
three screws on the front face of the chassis. To replace the chassis shell, orient it so its screw  
holes align with the screw holes on the front and rear faces of the chassis. Place the chassis in  
the chassis shell, and fit the corner edges of the shell over the chassis. Secure the shell to the  
chassis with the five screws.  
3-40 Disassembly and Reassembly  
4
System Board  
! External Cable Connectors  
! Internal Cable Connectors  
! Jumper Settings  
! Upgrade Sockets  
! Components  
! Resources  
This section describes the locations of connectors, jumpers, and sockets on the system board,  
including any external cable connectors, internal board connectors and slots, jumper locations,  
and upgrade sockets.  
Included in this section are procedures for setting jumpers on the system board and a RIMM  
memory upgrade path for the RIMM sockets. Also included are descriptions of system board  
components, system memory map, I/O addresses, and DMA settings.  
External Cable Connectors  
Locations of the external cable connectors on the system board at the back of the minitower and  
desktop systems are shown in the following figures. For descriptions of the connectors, see  
Section 1, “System Overview.”  
Minitower External Cable Connector Locations  
A – Keyboard Connector  
B – Mouse Connector  
C – Parallel Port  
D – MIDI/Game Port  
E – VGA Connector (on video board)  
F – Microphone In  
G – Line In  
H – Line Out  
I – Serial Port 2  
J – Serial Port 1  
K – USB Port  
4-2 System Board  
Desktop External Cable Connector Locations  
A – Mouse Connector  
B – Parallel Port  
C – MIDI/Game Port  
D – VGA Connector (on video board)  
E – Microphone In  
G – Line Out  
H – Serial Port 2  
I – Serial Port 1  
J – USB Port  
K – Keyboard Port  
F – Line In  
Internal Cable Connectors  
Locations of the internal cable connectors on the system board are shown in the following  
figure.  
System Board Internal Cable Connectors  
A – CD Audio In  
C – IDE Primary Connector  
B – Diskette Drive Cable Connector  
D – IDE Secondary Connector  
System Board 4-3  
Jumper Settings  
The following sections provide the names and locations of jumpers on the system board, and  
provides instructions on changing a jumper setting.  
Locating System Board Jumpers  
The following figure shows the locations of the jumpers on the system board.  
System Board Jumper Locations  
A – CMOS Clear (JP4)  
F – BIOS Recovery (JP5)  
B – Audio Modem Riser Select (JP11)  
C – Rear USB Wakeup (JP3)  
G – USB Selection (JP28)  
H – USB Selection (JP27)  
D – PS/2 Keyboard Power On (JP16)  
E – Save to RAM (JP18)  
I – Front USB Device Wake Up (JP21)  
The system board factory-set jumper settings are included in Section 2, “System Configuration.”  
How to change a jumper setting is described in the next section.  
Changing a Jumper Setting  
Change a jumper setting on the system board as follows.  
Jumpers are set correctly at the factory for the system configuration.  
Only change the appropriate jumper setting for your application.  
1. Power off and unplug the system and any peripherals.  
The system power must be off before removing the cover and  
changing a jumper setting.  
2. Remove the system cover (see “System Covers” in Section 3).  
4-4 System Board  
3. Locate the jumper on the system board (see the preceding figure, “System Board Jumper  
Locations”).  
4. Remove any subassemblies blocking access to the jumper (see Section 3, “Disassembly and  
Reassembly,” for procedures).  
5. Change the jumper setting by moving the jumper to or from the pins as indicated in the  
jumper settings tables (see “System Board Jumper Settings” in Section 2).  
For some functions, a jumper is moved or removed for only a few  
seconds. The jumper change takes effect immediately, even if the jumper is moved back to its  
original setting. Check the jumper settings tables carefully and be sure to move the correct  
jumper so you don’t inadvertently change important settings.  
6. Replace any removed disassemblies and the system cover (see Section 3).  
7. Connect any peripherals and power cords and power on the system.  
Upgrade Sockets  
The system board has the following upgrade sockets:  
!
!
processor socket  
RIMM sockets.  
System Board Upgrade Sockets  
A – Processor Socket  
B – RIMM 1 Socket  
C – RIMM 2 Socket  
System Board 4-5  
Processor Socket  
The processor installs in a 370-pin Socket 370 on the system board. The processor is held in  
place in the socket by a locking lever attached to the socket and a removable retention clip. The  
retention clip anchors both the processor and the processor heat sink to the Socket 370.  
To remove or install a processor, see Section 3, “Disassembly and Reassembly.”  
RIMM Sockets  
Memory upgrades are installed into two memory module sockets on the system board. The  
sockets support up to 512 MB of high-speed memory. The system supports 184-pin, 800-MHz  
RDRAM modules in 64-, 128-, and 256-MB unbuffered memory configurations.  
Use the following guidelines for selecting and installing RIMM modules:  
!
!
RIMM modules can be installed in one or two sockets  
if installing a RIMM module in only one socket, a continuity module must be installed in  
the second socket  
Ensure that both RIMM sockets are filled with two RIMM modules or  
one RIMM module and one continuity module. If both sockets are not filled, system memory won’t  
work well or at all.  
!
the size of the RIMMs can vary between sockets but the memory operates at the speed of  
the slowest module  
!
!
for sample memory configurations, see the following table, “Sample RIMM Upgrade Paths”  
to determine the memory you need for a memory upgrade, see “Checking System Memory”  
later in this section  
!
!
to locate memory module sockets on the system board, see the previous figure, “System  
Board Upgrade Sockets.”  
to remove or install a RIMM module, see Section 3, “Disassembly and Reassembly.”  
Sample RIMM Upgrade Paths  
Total  
Memory  
RIMM 1  
RIMM 2  
64 MB  
64 MB  
Continuity Module  
64 MB  
128 MB  
128 MB  
256 MB  
256 MB  
512 MB  
64 MB  
128 MB  
128 MB  
256 MB  
256 MB  
Continuity Module  
128 MB  
Continuity Module  
256 MB  
The information in this table shows sample RIMM upgrade paths. It does  
not represent every combination of RIMMs supported in the system.  
4-6 System Board  
Checking System Memory  
If you do not know how much memory is installed in the system, check the amount by using the  
following procedure.  
1. On the Windows desktop, point to My Computer, and click the right mouse button.  
2. With the left mouse button, click Properties. Click the General tab to display the random  
access memory (RAM). This is the amount of system memory in the computer.  
In Windows 98 or Windows 2000, you can also find the amount of memory by pointing to  
My Computer, clicking the right mouse button, clicking Properties, and clicking the  
Performance tab.  
Components  
The system board has the following components:  
!
Intel 820 chip set used for AGP, PCI, memory, and peripheral control. The chip set  
incorporates  
— 82820 Memory Controller Hub (MCH)  
— 82801 I/O Controller Hub (ICH)  
— 82802 Firmware Hub (FWH)  
— integrated audio/modem-Codec 97 controller  
— AGP 2.0 support  
— RDRAM support  
— LAN support  
— system manageability bus  
— 100-MHz and higher system bus capability  
Winbond Super I/O controller  
!
!
PhoenixBIOS™ in a flash memory device supporting system setup and PCI auto-  
configuration  
!
!
!
32-KB L1 cache integrated on the Pentium III processor  
256-KB L2 cache integrated on the Pentium III processor  
64 MB to 512 MB of RDRAM upgradeable with 64-MB, 128-MB, or 256-MB RIMM  
modules installed in two RIMM sockets on the system board  
!
!
!
!
!
system Setup Utility built into the BIOS  
4-Mb FLASH ROM for fast economical BIOS upgrades  
integrated sound  
power management with power saving mode  
external connectors for connecting the following external devices:  
— personal system/2 (PS/2(r))-style mouse  
— PS/2-style keyboard  
— bi-directional Enhanced Parallel Port (EPP) and Enhanced Capabilities Port (ECP)  
support for a parallel printer  
System Board 4-7  
— serial devices through two buffered 16C550 UART serial ports, supporting up to  
115.2 KB per second  
— two USB devices  
— joystick through the MIDI/game port  
— speaker and microphone connectors (line in, line out, microphone in).  
The following table lists the major components on the system board.  
System Board Components  
Component  
Function  
Pentium III Processor  
Intel 820 Chipset:  
667-MHz or higher processor , 133-MHz or higher FSB  
82820 Memory Controller Hub  
(MCH)  
Uses Intel graphics technology, software drivers, and  
Direct AGP (integrated AGP) to create vivid 2D and 3D  
effects and images. Features integrated Hardware Motion  
Compensation to improve video quality.  
Features processor and host bus optimized for the  
processor, integrated RDRAM controller, 3D graphics  
visual enhancements, 3D graphics texturing  
enhancements, digital video output, integrated 24-bit  
230 MHz RAMDAC, 2D graphics, arithmetic stretch blitter  
video, integrated graphics memory controller, display  
cache interface, arbitration scheme and concurrency, data  
buffering, power management functions, and support for  
I/O bridge.  
82801AA I/O Controller Hub  
(ICH)  
Uses Accelerated Hub Architecture to make direct  
connection from graphics and memory to the integrated  
AC97 controller, IDE controller, and dual USB ports.  
Supports PCI bus interface, integrated IDE controller,  
USB, AC’97 Link for audio and telephone Codecs,  
interrupt controller, timers, 3.3V operation, power  
management logic, enhanced DMA controller, real-time  
clock, SM bus, and Firmware Hub.  
82802 Firmware Hub (FWH)  
Stores system BIOS and video BIOS, eliminating a  
redundant nonvolatile memory component. In addition, the  
82802 contains a hardware Random Number Generator  
(RNG). The Intel RNG provides truly random numbers to  
enable fundamental security building blocks supporting  
stronger encryption, digital signing, and security protocols.  
Features Intel Platform Compatibility, Firmware Hub  
Hardware Interface Mode, configurable interfaces, flash  
memory for non-volatile storage, and address/address  
multiplexed interface mode.  
4-8 System Board  
System Board Components  
Component  
Function  
Winbond Super I/O W83627HF-  
AW controller  
The controller supports the following:  
Industry-standard floppy controller  
Multimode parallel port  
Centronics compatible (standard mode)  
Enhanced capabilities port (ECP)  
Enhanced parallel port (EPP)  
Two RS-232C serial ports  
Two USB ports  
Integrated PS/2 keyboard and mouse controller  
One MIDI/Game port  
Hardware monitor  
Yamaha Sound YMF 752-S  
Audio integrated on system board, compatible with  
Windows Sound System  
Processor and Secondary Cache  
The system uses a Pentium III processor with an internal clock speed of 533 MHz or higher  
(depending on type of processor).  
The processors are advanced pipelined 32-bit addressing, 64-bit data processors designed to  
optimize multitasking operating systems. The 64-bit registers and data paths support 64-bit  
addresses and data types.  
To use the processor’s power, the system features an optimized 64-bit memory interface and  
256 KB of secondary write-back cache on the processor.  
The processor is compatible with 8-, 16-, 32-, and 64-bit software written for the Intel386™,  
Intel486™, Pentium, Pentium II, and Pentium III processors. The processor is installed in a  
Socket 370 on the system board.  
System BIOS  
The PCI-compatible BIOS is contained in a 4-Mb flash memory device on the system board.  
The BIOS provides Power-On Self-Test (POST), system Setup program, PCI auto-configuration  
utility, and BIOS recovery code.  
The FLASH ROM allows fast, economical BIOS upgrades. The FLASH ROM is a  
reprogrammable EPROM containing both the system and video BIOS. Using the FLASH ROM  
to change the ROM BIOS provides the following advantages:  
!
!
BIOS upgrade is performed quickly and easily  
expense of replacing ROM BIOS chips is eliminated, so system maintenance costs are  
reduced  
!
!
less chance of inadvertently damaging the system board than when physically replacing  
ROMs  
network administrators can exercise company-wide control of BIOS revisions.  
The BIOS programs execute the Power-On Self-Test (POST), initialize processor controllers,  
and interact with the display, diskette drive, hard drives, communication devices, and  
peripherals. The system BIOS also contains the Setup Utility.  
System Board 4-9  
The FLASH ROM allows the system and video BIOS to be upgraded with the BIOS Update  
Utility, without having to physically remove the ROM (see Section 2 for further information on  
the BIOS Update Utility). The FLASH ROM supports the reprogramming of the system BIOS  
and the video BIOS.  
System Memory  
The system comes with between 64 MB and 512 MB of RDRAM installed in two RIMM  
sockets on the system board.  
The RIMM sockets accept 184-pin, 64-, 128-, and 256-MB RIMMs. See the “Sample RIMM  
Memory Upgrade Paths” earlier in this section for a list of supported RIMMs.  
Plug and Play  
The system comes with a plug and play BIOS in support of plug and play technology. Plug and  
play simplifies setup procedures for installing plug and play expansion boards. With plug and  
play, adding a plug and play expansion board is done by turning off the system, installing the  
board, and turning on the system. There are no jumpers to set and no system resource conflicts  
to resolve. Plug and play automatically configures the board. (Some plug and play devices might  
need to be jumpered if used in a system running the Windows NT operating system.  
PCI/IDE Ports  
The system board has two high-performance PCI/IDE ports: a primary port and a secondary  
port. The primary PCI/IDE port has an enhanced IDE interface that supports PIO Mode 4  
devices with 66 MB per second maximum burst rate data transfers on the high-performance  
Ultra DMA bus. The primary port supports Ultra DMA/66.  
The installed hard drive is connected as a master device on the primary PCI/IDE port. The  
installed CD-ROM drive or DVD-ROM drive is connected to the secondary PCI/IDE port as a  
master device. The hard drive is connected to the primary port with a three-connector Ultra  
DMA/66 40-pin, 80-conductor cable. The CD-ROM or DVD-ROM is connected to the  
secondary port with a standard three-connector IDE cable.  
Parallel Interface  
The system has a 25-pin bidirectional parallel port on the system board. Port specifications  
conform to the IBM-PC standards. The port supports Enhanced Capabilities Port (ECP) and  
Enhanced Parallel Port (EPP) modes for devices that require ECP or EPP protocols. The  
protocols allow high-speed bi-directional transfer over a parallel port and increase parallel port  
functionality by supporting more devices.  
The BIOS has automatic ISA printer port sensing that works with most devices. If the BIOS  
detects an ISA printer port mapped to the same address, the built-in printer port is disabled.  
(Verify in the BIOS Setup that printer ports mapped to the same address are enabled or disabled  
appropriately.) The BIOS also sets the first parallel interface port it finds as LPT1 and the  
second port it finds as LPT2. The interrupt is set at IRQ7 via the BIOS Setup Utility. Software-  
selectable base addresses are 378h, 278h, and 3BCh.  
Sets of I/O addresses for the parallel port are given in the following table (see Section 2,  
“System Configuration,” for interrupt levels). This is a list of all possible configurations; the  
parallel port uses only one set.  
4-10 System Board  
Parallel Port Addresses  
Starting I/O Address  
Port  
378  
278  
3BC  
378  
278  
3BC  
LPT1  
LPT1  
LPT1  
LPT2  
LPT2  
LPT2  
Parallel interface signals are output through the system board’s 25-pin, D-subconnector. The  
connector is located at the back of the system unit.  
Serial Interface  
The system has two 16C550 UART compatible serial ports (COM1 and COM2) integrated on  
the I/O controller. The serial ports support the standard RS-232C interface. The buffered high-  
speed serial ports support transfer rates up to 115.2 KB. The ports allow the installation of high-  
speed serial devices for faster data transfer rates.  
Sets of I/O addresses for the channels are given in the following table (see Section 2, “System  
Configuration,” for interrupt levels). Soft-selectable base addresses are 3F8h, 2F8h, 3E8h, and  
2E8h.  
Serial Port 1 and Serial Port 2 I/O Addresses  
Starting I/O Address  
Port  
3F8  
2F8  
3E8  
2E8  
3F8  
2F8  
3E8  
2E8  
COM1  
COM2  
COM3  
COM4  
COM1  
COM2  
COM3  
COM4  
See Section 2, “System Configuration,” for information on resetting the port through the BIOS  
Setup Utility. See Section 9, “Specifications,” for the serial interface specifications.  
Serial interface signals are output through the system board’s 9-pin, D-subconnector. The  
connector is located at the back of the system unit.  
System Board 4-11  
USB Interface  
The Universal Serial Bus (USB) ports allow plug and play serial devices to be added without  
having to open the system. One USB device can be plugged into each USB port for direct  
system connection. With a hub and the proper cabling, up to 127 USB devices per port can be  
addressed by the system.  
The USB determines system resources for each peripheral and assigns them without user  
intervention. Boot support for a USB keyboard is present so the system can be booted with a  
USB keyboard instead of a standard keyboard.  
Accelerated Graphics Port  
The system board contains an AGP connector for the system’s AGP video board. The AGP  
board has a graphics controller, video memory, and a VGA-compatible connector. The AGP  
port supports graphics-intensive, 2D/3D applications.  
The 4X AGP graphics controller on the video board is specifically designed for graphics-  
intensive operations, including 3D and 2D effects, texture mapping, text and color pixel  
amplification, and video acceleration. The controller minimizes bus traffic by off-loading the  
tasks normally performed by the processor, providing 64-bit, high resolution performance for  
demanding True Color displays and other sophisticated graphics functions.  
Connect a monitor to the AGP video board’s VGA connector on the back of the system.  
Integrated Audio  
To support multimedia applications, an Yamaha YMF 752-S audio chip is integrated on the  
system board. The chip provides 16-bit stereo, Sound Blaster Pro-compatible audio.  
The sound system provides all the digital and analog mixing functions required for playing and  
recording audio on personal computers. Features include stereo analog-to-digital and digital-to-  
analog converters, analog mixing, anti-aliasing and reconstruction filters, line and microphone  
level inputs, digital audio compression, and full digital control of all mixer and volume control  
functions.  
4-12 System Board  
Resources  
The system memory map, I/O addresses, and DMA settings are given in the following sections.  
System interrupt settings, parallel interrupt settings, and serial interrupt settings are included in  
Section 2, “System Configuration.”  
Memory Map  
The system memory map is shown in the following table.  
System Memory Map  
Memory Space  
Function  
000A0000 - 000AFFFF  
000B0000 - 000BFFFF  
000C8000 - 000D7FFF  
08000000 - 09FFFFFF  
08000000 - 09FFFFFF  
0A000000 - 0AFFFFFF  
0A000000 - 0B0FFFFF  
0B000000 - 0B00FFFF  
F8000000 - FBFFFFFF  
FF800000 - FFFFFFFF  
Winfast 3D S320 II (TNT2-PRO)  
Winfast 3D S320 II (TNT2-PRO)  
Winfast 3D S320 II (TNT2-PRO)  
Intel® 82820 Processor to AGP Controller  
Winfast 3D S320 II (TNT2-PRO)  
Winfast 3D S320 II (TNT2-PRO)  
Intel® 82820 Processor to AGP Controller  
Winfast 3D S320 II (TNT2-PRO)  
Intel® 82820 Processor to I/O Controller  
Motherboard Resources  
I/O Addresses  
The processor communicates with I/O mapping. The hexadecimal (hex) addresses of I/O devices  
are listed in the following table.  
Note  
In plug and play systems, these addresses are typical but may vary by configuration.  
I/O Address Map  
Address (Hex)  
I/O Device Name  
0000-000F  
0020-0021  
0040-0043  
0060  
DMA controller 1  
Programmable interrupt controller  
System Timer  
Standard 101/102-key or MS Natural keyboard  
System speaker  
0061  
0064  
Standard 101/102-key or MS Natural keyboard  
System CMOS/real time clock  
DMA controller  
0070-0071  
0081-008F  
00A0-00A1  
Programmable interrupt controller  
System Board 4-13  
I/O Address Map  
Address (Hex)  
I/O Device Name  
00C0-00DF  
00F0-00FE  
0170-0177  
DMA controller  
Numeric data processor  
Secondary IDE channel/Intel 82801AA Bus Master  
IDE controller  
01F0-01F7  
Primary IDE channel/Intel 82801AA Bus Master  
IDE controller  
0200-0207  
02F8-02FF  
0300-0301  
0376  
Gameport/Joystick  
Communications Port (COM2)  
MPU-401 Compatible  
Secondary IDE channel/Bus Master IDE controller  
ECP printer port (LPT 1)  
0378-037F  
03B0-03BB  
03C0-03DF  
03F0-03F3  
03F4-03F5  
03F6  
Winfast 3D 5320 II (TNT-PRO)  
Winfast 3D 5320 II (TNT-PRO)  
Standard floppy disk controller  
Standard floppy disk controller  
Intel 82801AA Bus Master IDE controller/primary  
IDE controller  
03F7  
Standard floppy disk controller  
Communications port (COM1)  
ECP printer port (LPT 1)  
PCI bus  
03F8-03FF  
0778-077F  
0CF8-0CFF  
1200-12FF  
1300-133F  
1800-1807  
1800-180F  
Yamaha AC XG audio device  
Yamaha AC XG audio device  
Primary IDE controller  
Intel 82801AA Bus Master IDE  
controller/secondary IDE controller  
1810-181F  
1820-183F  
Intel 82801AA SMBus controller  
Intel 82801AA USB Universal Host Controller  
4-14 System Board  
DMA Settings  
The system’s DMA settings are given in the following table.  
DMA Settings  
DMA Setting  
Device  
0
1
2
3
4
5
6
7
Available  
Available  
Standard Floppy Disk Controller  
ECP Printer Port (LPT 1)  
Direct memory access controller  
Available  
Available  
Available  
System Board 4-15  
5
Illustrated Parts Breakdown  
! Ordering Parts  
! Field Replaceable Units  
! Illustrated Parts Breakdown  
This section contains the illustrated parts breakdown (IPB) and NECC part descriptions for the  
PowerMate CT system.  
The following tables list  
!
!
telephone numbers for ordering system parts and options  
field-replaceable parts for the system.  
The PowerMate CT system illustrated parts breakdown figure is at the end of this section.  
Ordering Parts  
Use the telephone number in the following table to order spare parts.  
Ordering Parts  
Items  
Telephone Number  
To order spare parts:  
1-800-632-4525  
Field Replaceable Units  
The following table lists the field replaceable units (FRUs) for the PowerMate CT system.  
PowerMate CT System FRUs  
Item  
Description  
1
Power Cable  
2
Keyboard  
3
CD-ROM Audio Cable  
Logitech 3-Button Mouse  
Ultra DMA/66 Cable, 3-connector  
IDE Cable, 3-connector  
Diskette Drive Signal Cable, 2-connector  
Coin-cell Battery  
4
5
6
7
8
9
Heat Sink for Pentium III Processor  
10*  
Pentium III Processor CPU Assembly: 667-MHz or higher, FSB 133-MHz or  
higher, 256 K Cache  
11*  
64-MB RDRAM RIMM Module  
128-MB RDRAM RIMM Module  
256-MB RDRAM RIMM Module  
12  
13  
Continuity Module  
System Board (GA-6CX7)  
5-2 Illustrated Parts Breakdown  
PowerMate CT System FRUs  
Item  
Description  
14  
I/O Shield  
15*  
8-MB AGP 4x nVanta Video Board  
32-MB AGP 4x nVanta Gforce Video Board  
32-MB AGP 4x nVanta TnT2 Pro Video Board  
16*  
3Com PCI 3C905C 10/100 TX-M Network Board  
Intel PCI Pro 100+ 10/100 Network Board (with WOL)  
Accton PCI 10/100 TX4 or TX5 Network Board  
17*  
18  
19  
20  
21  
22  
23  
24  
25  
26  
27  
28  
29*  
3Com 56K PCI Modem Board or Equivalent  
Retention Bar for Expansion Boards and Slot Covers  
Power Supply, 235 Watt  
Internal Hard Drive Bracket  
Thumbscrews for Chassis Cover (2)  
Chassis Cover  
U-shaped Chassis Shell  
Foot Pads (8)  
Diskette Drive Bracket  
Diskette Drive Bracket Cover  
3 1/2-Inch Blank Panel  
Diskette Drive, with Bezel  
40X CD-ROM IDE Drive  
12X or higher DVD-ROM IDE Drive  
8x4x32x CD-RW IDE Drive  
30*  
31  
Iomega Zip Drive ATAPI 250 MB  
5 1/4” Mounting Rail Kit (8)  
32  
LED/Switch Bracket and Cable Assembly  
LED/Button Assembly  
33  
34  
Bay EMF Shield (5 1/4”)  
35  
Bay Cover (5 1/4”)  
36  
Front Panel  
37  
USB Port Board Assembly  
38*  
39*  
40*  
41  
10-GB or higher EIDE Smart Hard Drive, 5400 rpm or higher, DMA/66  
10-Watt Speakers w/Cables and Power Adapter, NEC (not shown)  
Speaker Power Adapter (not shown)  
Logo, NEC PowerMate (not shown)  
* Built-to-order component  
Illustrated Parts Breakdown 5-3  
Illustrated Parts Breakdown  
The following figure shows the illustrated parts breakdown (IPB) for the PowerMate CT system.  
Each FRU on the IPB is identified with a number that cross-references to the FRU list.  
PowerMate CT System Illustrated Parts Breakdown  
5-4 Illustrated Parts Breakdown  
6
Preventive Maintenance  
! System Cleaning  
! Keyboard Cleaning  
! Mouse Cleaning  
This section contains general information for cleaning and checking the system, keyboard, and  
monitor.  
The system unit, keyboard, and monitor require cleaning and checking at least once a year, and  
more often if operating in a dusty environment. No other scheduled maintenance is required.  
Unplug all power cords before performing any maintenance. Voltage is  
present inside the system and monitor even after the power is off. All voltage is removed only  
when the power cord is unplugged.  
System Cleaning  
Use the following procedure for cleaning the system.  
1. Power off the system and unplug all power cables.  
2. Wipe the outside of the system, keyboard, mouse, and monitor with a soft, clean cloth.  
Remove stains with a mild detergent. Do not use solvents or strong, abrasive cleaners on  
any part of the system.  
3. Clean the monitor screen with a commercial monitor screen cleaning kit. As an alternative,  
use a glass cleaner, then wipe with a clean lint-free cloth.  
4. Local distributors and dealers may sell diskette drive head cleaning kits. These kits contain  
special diskettes and cleaning solution. Do not use the abrasive head cleaning kits (kits  
without cleaning solution).  
Insert the diskette immediately after powering on the system, before disk bootup. Allow the  
diskette drive heads to clean for about 30 seconds.  
Keyboard Cleaning  
As necessary, inspect and clean the inside of the keyboard as follows.  
1. Turn the keyboard over and remove the screws holding the keyboard enclosure together.  
The keyboard and cable together are considered a whole-unit, field-  
replaceable assembly. Therefore, disassembly of the keyboard is necessary only when cleaning  
the inside.  
2. Separate the two halves of the enclosure.  
3. Clean the enclosure and keys with a damp cloth. Use a small, soft-bristle brush to clean  
between the keys.  
Do not wet or dampen the keyboard’s printed circuit board. If the board gets wet,  
thoroughly dry it before reattaching the keyboard to the system unit.  
6-2 Preventive Maintenance  
Mouse Cleaning  
The mouse has a self-cleaning mechanism that prevents a buildup of dust or lint around the  
mouse ball and tracking mechanism under normal conditions. Periodically, however, the mouse  
ball must be cleaned. Use the following procedure to clean the mouse.  
Note  
The following procedure describes the general procedure for cleaning a typical mouse.  
Depending on the mouse you have, the procedure and mouse configuration might differ from the  
following.  
1. Unplug the mouse from the system.  
2. Turn the mouse upside down and locate the ball cover.  
3. Turn the ball cover counterclockwise and remove the cover.  
Locating the Mouse Ball Cover  
A – Mouse Ball Cover  
4. Turn the mouse over and remove the ball.  
5. Clean the mouse as follows:  
!
Clean the mouse ball with tap water and a mild detergent, then dry it with a lint-free  
cloth.  
!
!
Remove any dust and lint from the mouse socket.  
Use a Q-tip to remove accumulated dirt.  
6. Replace the mouse ball in its socket.  
7. Replace the ball cover and turn it clockwise until it locks in place.  
8. Connect the mouse to the mouse port.  
9. Plug in the AC power cord and press the power/sleep button.  
Preventive Maintenance 6-3  
7
Troubleshooting  
! Checklist  
! Diagnostics  
This section provides information to help isolate and repair system malfunctions at the field  
level. The system has a built-in program that automatically checks its components when the  
system is powered on. If there is a problem, the system displays an error message. If this  
happens, follow any instructions on the screen.  
If screen messages do not help or an error message does not appear, refer to the information in  
this section to help determine and correct the problem. For the more common problems, refer to  
“Checklist” for assistance. If the information in the checklist does not help, refer to  
“Diagnostics” for more detailed problem solving.  
If disassembly is required, see Section 3, “Disassembly and Reassembly.” Jumper setting  
information is given in Section 2, “System Configuration” and in Section 4, “System Board.”  
Checklist  
Check the following information for a match to a system or component problem and the possible  
cause and solution.  
System Problems  
!
No power and power lamp not lit.  
Check that the power switch is on.  
Check that the power cable is plugged into the system power socket and that the other end is  
plugged into a live, properly grounded AC power outlet or surge protector.  
Check the outlet or surge protector by plugging in a lamp.  
!
Non-System Disk error message displays when the system is started.  
A diskette is in the diskette drive, and the diskette drive is set before the hard drive in boot  
order. Remove the diskette from drive A and restart the system.  
!
!
!
Operating system not found error message displays when the system is started.  
If a CD is left in the CD-ROM drive, the system may not be able to boot. Try removing the  
CD and rebooting.  
System does not boot and error message displayed on screen.  
Run the Setup Utility (see Section 2, “System Configuration”). Check that the parameters  
are set correctly, particularly if you just installed an option.  
System emits continuous beeps.  
Turn the system off, wait at least five seconds, and turn the system on. If the beeps  
continue, call NECC Technical Support Center (see Section 8, “NECC Information  
Services” for telephone numbers).  
!
!
System does not maintain date, time, or system configuration information.  
Replace the CMOS battery (see “CMOS Battery” in Section 3, “Disassembly and  
Reassembly”).  
System does not boot from hard drive.  
The system usually tries to start from the diskette drive before it starts from the hard drive.  
Remove the diskette from the diskette drive.  
Run the Setup Utility (see Section 2, “System Configuration”) and set the Boot parameter to  
hard disk device instead of floppy disk device.  
7-2 Troubleshooting  
!
System performance appears sluggish.  
Check that the system is set for optimal operation. See the operating system documentation.  
Check the memory requirements of the software applications. If required, install additional  
RIMM memory (see Section 4, “System Board,” information on installing memory).  
If optional RIMM memory was added, check that it is correctly installed.  
System password forgotten.  
!
!
Clear the password and reset it. See “Security Menu” in Section 2, “System Configuration.”  
System shuts off instead of going into sleep mode.  
The power/sleep button might have been held in for four seconds or more. For sleep mode,  
press the button and immediately release.  
!
System does not shut off after pressing the power/sleep button.  
The power/sleep button might not have been pressed in and held long enough. Press in the  
button and hold for four or more seconds before releasing.  
Diskette Drive Problems  
Check the following to see the possible cause and solution.  
Diskette won’t load.  
!
Check that the drive does not have a diskette in it.  
Check that the diskette is being loaded correctly.  
Check that the system and monitor power lamps are on and the power-on screen appears.  
Check that the diskette is formatted. If not, format it. See the operating system  
documentation.  
Check that the diskette size is 1.44 MB.  
If the diskette drive busy lamp does not light when loading the diskette, try a different  
diskette. If this loads, the problem is in the software.  
!
Non-System Disk or Disk Error message displayed.  
If trying to boot from the diskette drive, insert a diskette with system files into drive A.  
If a bootable diskette does not boot, use the Setup Utility to verify that the initial boot  
parameter is set to diskette drive A and not a hard drive.  
Monitor Problems  
Check the following problems to see the possible cause and solution.  
!
Monitor screen is dark or the display is hard to read.  
Check that the monitor is on.  
Check that the monitor power cable is connected to the monitor and a power outlet, the  
monitor signal cable is connected to the system, and the brightness and contrast controls are  
adjusted.  
Press the space bar or move the mouse to take the system out of the power management  
mode.  
Troubleshooting 7-3  
!
Distorted image appears on the monitor screen.  
Adjust the monitor’s video controls.  
If this does not help, turn the monitor off for several seconds, then back on.  
There is constant movement on the screen.  
!
!
A magnetic field is affecting the monitor. Move any devices (fan, motor, another monitor)  
that generate magnetic fields away from the monitor.  
The screen display is fuzzy or flickering; graphics characters or garbage appears on  
the screen.  
Check that the monitor is set up correctly and that all connections are correct.  
Check that the video refresh rate and video driver are correct.  
Check display properties. Click the right mouse button anywhere on the Windows desktop  
and a menu appears. Click Properties and the Display Properties window appears.  
Keyboard/Mouse Problems  
Check the following problem to see the possible cause and solution.  
!
Mouse or keyboard does not respond.  
The mouse and keyboard might have been connected after turning on the system. Turn the  
system off, make sure the mouse and keyboard are connected, and turn the system back on.  
!
Image appears on screen but nothing happens when using the mouse or keyboard.  
Make sure the keyboard or mouse cable is firmly connected to the rear of the system.  
If this does not help, turn off the system, wait five or more seconds, and turn on the system.  
Mouse cursor moves erratically or not at all.  
!
Clean the mouse (see “Section 6, “Preventive Maintenance”).  
If this does not help, the mouse might need to be replaced.  
CD-ROM Drive Problems  
Check the following problems to see the possible cause and solution.  
!
The system does not see the CD-ROM drive.  
The drive designation is wrong and should be changed. The drive designation for the drive  
depends upon the storage device configuration in the system. To find out what drive  
designation letter is assigned to the drive, double click My Computer on the Windows 98,  
Windows 2000, or Windows NT 4.0 desktop. The drive designation is below the drive icon.  
As an alternative, open Windows Explorer and scroll down the list of folders until you  
locate the drive icon. The drive designation is next to the icon.  
!
The CD-ROM drive is not reading a disc.  
Check that the disc is inserted in the CD tray with the printed label side up.  
Check that the disc is a data disc, not a music disc.  
Clean the non-label side of the disc with a soft lint-free cloth, gently rubbing from the  
center of the disc to the outer edge of the disc. Or use a commercial CD-ROM disc cleaner.  
Try a different CD to see if the problem is limited to one CD.  
7-4 Troubleshooting  
!
!
The CD does not eject due to a power failure or software error.  
Insert the end of a paper clip into the CD-ROM emergency eject hole. Press inward on the  
clip to open the CD-ROM door.  
The CD-ROM drive plays music CDs but the sound is not heard.  
Check that the speaker power is on (see “Speaker Problems”).  
If the speaker set has a volume control, adjust the volume control on the speakers.  
Check the volume control in the system tray along the taskbar.  
Check that the cable connecting the CD-ROM drive to the system board CD audio  
connector is in place and secure.  
Speaker Problems  
Check the following problems to see the possible cause and solution.  
!
No sound from the speakers.  
If the speaker set has a volume control, check that the volume control is turned up.  
Check that the speaker power is on. Verify that all speaker cable connections are correct and  
secure.  
Check that the power adapter is connected to the power source and the speaker.  
If using a headphone, check that it is not plugged in. Plugging in the headphone turns off  
the speaker set.  
!
!
Speaker volume is too low.  
If the speaker set has a volume control, adjust the volume control on the speaker. If the  
volume is still too low, adjust the volume through the system software. See the Windows  
Multimedia online help.  
Sound is only coming from one speaker.  
Balance the speaker output by adjusting the balance in the sound software. See the  
Windows Multimedia online help.  
Troubleshooting 7-5  
Diagnostics  
One beep indicates that the system has completed its POST test. If intermittent beeping occurs,  
power off the system and try again. If the beeping persists, see the following table. The table  
summarizes problems that may develop during system operation and lists (in sequential order)  
suggested corrective actions.  
Problems and Solutions  
Problem  
Symptom  
Solution  
No power  
Power lamp on computer  
front panel does not light.  
1. Check that the power cord is plugged into the  
power socket on the computer.  
Check that the other end of the cord is plugged into  
a live, properly grounded AC power outlet.  
2. Check cable connections between the power  
supply and system board and between the system  
board and power switch.  
3. Systematically eliminate possible shorted  
PCBs by removing cables and expansion boards.  
4. Check +5 and +12 power supply voltages.  
Measure voltages with system board installed.  
5. Replace the power switch assembly.  
6. Replace the power supply.  
7. Replace the system board.  
Power supply  
malfunction  
Any of the following  
conditions could occur:  
1. Perform steps 1 through 4 listed in this table  
under No Power.  
Front panel lamps out,  
2. Check power supply voltages. Voltages  
diskette and/or hard drives do should be measured with a load on them (system  
not spin, monitor blank,  
board plugged in).  
interface ports not working,  
and keyboard lamp out and/or  
cannot input from keyboard.  
3. Replace the power supply.  
Operating system  
does not boot  
Intermittent beeping at power- 1. Check system configuration (see  
on. Computer beeps more  
than once and is unable to  
complete boot-up.  
Section 2).  
2. Check all jumper settings and verify that  
drives are enabled (see Section 2).  
3. Reseat RIMM(s), continuity module, and  
option boards in their connectors. Inspect system  
board for foreign objects such as paper clips.  
4. Remove option boards and reboot.  
5. Replace system board.  
1. Press F2 to run Setup and correct the  
parameters.  
“Invalid Configuration”  
message displayed.  
2. Replace the CMOS battery (see Section 3) if the  
date and time must be set each time the system is  
powered on.  
7-6 Troubleshooting  
Problems and Solutions  
Problem  
Symptom  
Solution  
Operating system  
does not boot  
(cont’d)  
System halts during loading  
sequence.  
1. Power the system off. Check for proper  
jumper settings (see Section 2), then power-on the  
system.  
2. Check the condition of the selected bootload  
device (diskette, disc, or hard disk) for bad boot  
track or incorrect OS files.  
3. Try booting OS from diskette or disc, or  
recopy OS files onto hard disk.  
4. Verify correct hard disk is selected.  
Diskette drive  
does not work  
Lamp on drive panel does not 1. Check power and signal cable connections  
light when diskette is loaded.  
between diskette drive and power supply.  
2. Check diskette drive cable. Replace as  
necessary.  
3. Check power supply.  
4. Replace diskette drive.  
5. Replace system board.  
Hard drive  
Hard drive lamp does not light 1. Check cable connections between lamp and  
malfunction  
but hard drive can be  
accessed.  
system board.  
Hard drive controller failure  
message displayed.  
1. Check that the IDE channel and hard drive are  
enabled in Setup (see Section 2).  
Cannot access hard drive.  
1. Check signal/power connections between  
hard disk, system board, power supply.  
2. Check hard drive jumper settings.  
3. Check power supply.  
4. Check hard drive cable and hard drive.  
Replace as necessary.  
5. Replace system board.  
Memory  
malfunction  
Total memory not recognized. 1. Reseat RIMM(s) and continuity module.  
2. Systematically swap RIMMs.  
3. Check to see if the RIMM configuration is valid  
(see Section 4).  
4. Replace RIMM(s) or continuity module.  
5. Replace system board.  
Troubleshooting 7-7  
Problems and Solutions  
Problem  
Symptom  
Solution  
Keyboard or  
mouse  
malfunction  
Monitor has prompt, but  
cannot input data using  
keyboard or mouse.  
1. Check keyboard/mouse plugged in.  
2. Clean mouse  
3. Check password (see Section 2).  
4. Disable password (see Section 2).  
5. Replace keyboard (or mouse).  
6. Replace system board.  
Monitor  
malfunction  
Unable to synchronize  
display.  
1. Adjust the monitor’s synchronization controls.  
2. Check that the monitor’s resolution matches  
the video setting or the video driver used.  
3. Check that the utility is not selecting a refresh  
rate/resolution that is not supported by the monitor.  
4. Check that the driver used matches the  
capabilities of the video controller and DRAM.  
Wavy display.  
Blank display.  
1. Check that the system and monitor are not  
near motors or electric fields.  
1. Press any key or move the mouse to ensure  
power management has not blanked the display.  
2. Check that the monitor power On/Off switch is  
On.  
3. Adjust brightness and contrast controls on the  
monitor.  
4. Check that the monitor cable is attached to  
the video connector at the back of the system.  
5. Check cable connections between the AC  
power supply and monitor.  
6. Replace monitor.  
CD-ROM drive  
malfunction  
System power not on.  
1. Turn system power on.  
Disc tray does not open.  
1. System power not on. Turn system power on.  
2. System power failed. Insert the end of a  
straightened paper clip into the emergency eject  
hole, then gently press inward until the tray opens.  
7-8 Troubleshooting  
Problems and Solutions  
Problem  
Symptom  
Solution  
CD-ROM drive  
malfunction  
(cont’d)  
No sound from CDs.  
1. Check that speaker power is on and volume is  
adjusted.  
2. Check audio software settings.  
3. Check the CD.  
4. Check the CD-ROM drive audio cable  
connections.  
5. Check the CD-ROM drive audio cable.  
Replace as necessary.  
6. Replace the CD-ROM drive.  
7. Replace the system board.  
Cannot access CD-ROM  
drive.  
1. Check that the CD-ROM driver software is  
loaded and not corrupted.  
2. Check signal and power connections between  
the CD-ROM drive, system board, and power  
supply.  
3. Check the master/slave jumper settings (see  
Section 2).  
4. Check the interface cable. Replace as  
necessary.  
5. Check the power supply. Replace as  
necessary.  
6. Check the system board. Replace as  
necessary.  
Troubleshooting 7-9  
8
NECC Information Services  
! Service Telephone Numbers  
! Technical Support  
This section contains the following NECC service and support information:  
!
!
service and support telephone numbers  
technical support.  
Service Telephone Numbers  
The following table lists the telephone numbers for the NECC service and support functions.  
NECC Service and Support Telephone Numbers  
Service  
Telephone Numbers  
To contact NECC Technical Support  
Center (TSC):  
In the U.S. and Canada, call  
1 (800) 632-4525  
To order spare parts:  
Call 1 (800) 632-4525  
To send technical questions by email:  
To fax technical questions to customer In the U.S., fax 1 (801) 981-3133  
support:  
To access the NECC website:  
To access the NECC FTP site:  
www.nec-computers.com/  
ftp.neccsdeast.com/  
Technical Support  
The following sections provide information for obtaining technical support from NECC. If you  
have access to a telephone, modem, and/or fax machine, you can use these services to obtain  
information on a 24-hour basis.  
NECC Website  
If you have an Internet connection, you can access the NECC website. The NECC website  
contains general information about NECC and its products. The website also contains press  
releases, reviews, and service and support information.  
Look in the Service and Support area for the following:  
!
technical documentation, including Frequently Asked Questions, user’s guides, reference  
manuals, and warranty information  
!
!
BIOS updates, drivers, and setup disk files to download  
contact information, including telephone numbers for Technical Support and links to vendor  
websites  
!
!
an automated email form for your technical support questions  
a Reseller’s area (password accessible).  
To access the NECC Home Page, enter the following Internet Uniform Resource Locator (URL)  
in your browser.  
www.nec-computers.com  
8-2 NECC Information Services  
NECC FTP Site  
You can use the Internet to access the NECC FTP (file transfer protocol) site to download  
various files (video drivers, printer drivers, BIOS updates, and Setup Disk files). The files are  
essentially the same as on the NECC website.  
To access the NECC FTP site, enter the following Internet ftp address through your Internet  
Provider.  
ftp.neccsdeast.com  
Once in the file menu, follow the prompts to choose and download the file(s) you want.  
Email/Fax Technical Support Service  
The NECC Technical Support Center offers technical support by Internet email if you have  
access. The Internet email address is:  
You can also fax technical questions to the NECC Technical Support Center if you have access  
to a fax machine or fax/modem. The fax number is:  
1 (801) 981-3133  
When using the email or fax support service, please include one of the following words in the  
subject field for prompt response from the appropriate technical person:  
!
!
!
Desktop  
Monitor  
Notebook.  
Provide as much specific information in your questions as possible. Also, if sending a fax,  
please include your voice telephone number and your fax number with the question. You will  
receive a response to your questions within one business day.  
Technical Support Center  
NECC also offers direct technical support through its Technical Support Center. (NECC  
technical support is for U.S. and Canadian customers only; international customers should check  
with their sales provider.)  
Direct assistance is available 24 hours a day, 7 days a week. Call the NECC Technical Support  
Center, toll free, at 1 (800) 632-4525 (U.S. and Canada only) for the following support.  
!
System hardware - toll-free phone support is limited to the length of the standard warranty.  
For hardware support after the standard warranty, obtain system hardware support for a fee.  
!
Preinstalled software - toll-free phone support for 90 days from the time of your first call to  
the NECC Technical Support Center.  
After the initial 90 days, obtain preinstalled software support for a fee.  
Please have available your system’s name, model number, serial number, and as much  
information as possible about your system’s problem before calling.  
For callers outside the U.S. and Canada, please contact your local NECC sales provider.  
NECC Information Services 8-3  
9
Specifications  
! System Board  
! Keyboard  
! Mouse  
! Speakers  
! System Unit  
! Hard Drives  
! Diskette Drive  
! CD-ROM Drives  
! CD-RW Drive  
! DVD-ROM Drives  
! Zip Drive  
! Modem Boards  
! Network Boards  
! ATX Power Supply  
! Environmental and Safety  
! Compliance  
This section contains the specifications for the various components comprising the  
PowerMate CT systems. The following table lists the specifications and the pages where the  
specifications can be found.  
System Specifications  
Specification  
Go to Page  
System board  
Keyboard  
9-2  
9-3  
Mouse  
9-3  
Speakers  
9-4  
System Unit  
Hard drives  
9-4  
9-5  
Diskette drive  
CD-ROM drives  
CD-RW drive  
DVD-ROM drives  
Zip drive  
9-8  
9-8  
9-9  
9-9  
9-10  
9-11  
9-11  
9-12  
9-12  
9-13  
Modem board  
Network board  
Power supply  
Environmental and safety  
Compliance  
System Board Specifications  
The specifications for the system board are included in the following table.  
System Board Specifications  
Feature  
Specification  
System Board  
Gigabyte GA-6CX7  
Pentium III Processor  
Pentium III L1 Cache  
Pentium III L2 Cache  
Flash ROM  
667-MHz or higher processor, 133-MHz or higher FSB  
32 KB primary cache (16-KB data, 16-KB instruction)  
256 KB secondary cache  
4 Mb FLASH ROM  
9-2 Specifications  
System Board Specifications  
Feature  
Specification  
Chip Set  
Intel 820 with 82820 Memory Controller Hub, 82801AA I/O  
Controller Hub, 82802AA Firmware Hub, Audio-Codec 97  
Controller, and System Manageability Bus  
I/O Controller  
Winbond W83627HF-AW Super I/O controller  
System Memory  
64 MB to 512 MB in two RIMM sockets on system board  
Optional RIMM Modules 64-MB, 128-MB, 256-MB (as available); 184-pin, 64-bit RIMMs;  
each RIMM module supports up to eight RDRAMs per side and  
up to 800 MHz (PC800) transfer rates  
Sound  
Yamaha YMF 752-S audio chipset, AC97 Revision 2.1 compliant  
8 MB or higher, depending on AGP video board  
Replaceable coin-type battery  
Graphics Memory  
Battery  
Keyboard Specifications  
The specifications for the keyboard are included in the following table.  
Keyboard Specifications  
Feature  
Specification  
Keyboard  
Cherry Win95 Enhanced  
Dimensions  
Width: 7.1 inches (18.0 cm)  
Length: 15.9 inches (40.4 cm)  
Height: 1.4 inches (3.6 cm)  
Weight  
3.5 lb. (1.6 kg)  
Mouse Specifications  
The specifications for the mouse are included in the following table.  
Mouse Specifications  
Feature  
Specification*  
Physical Features  
Length: 4.53 inches  
Width: 2.6 inches  
Height: 1.52 inches  
Weight: 170 grams +/1 20  
grams  
Temperature Range  
Operating: 5° to 35° C  
Storage: -20° to 60° C  
*Specifications may vary by model.  
Specifications 9-3  
Speaker Specifications  
The specifications for the optional speaker set are included in the following table.  
Speaker Specifications  
Feature  
Specification  
Speakers  
Features  
NEC  
Magnetically shielded 10-watt stereo speakers  
15-volt AC power adapter  
Performance  
Frequency response, 90-20 kHz, 2 dB  
Sensitivity, 300 mV  
Output power, 4.5 watts  
System Unit Specifications  
The specifications for the system unit are included in the following table.  
System Unit Specifications  
Feature  
Specification  
Dimensions  
(minitower)  
Width: 6.83 inches (175 mm)  
Depth: 17.75 inches (455 mm)  
Height: 17.36 inches (445 mm)  
Dimensions  
(desktop)  
Width: 17.36 inches (445 mm)  
Height: 6.83 inches (175 mm)  
Depth: 17.75 inches (455 mm)  
Weight  
20.3 lb. (9.2 kg)  
Device Slots  
Two 5 1/4-inch front accessible slots  
Two 3 1/2-inch front accessible slots  
Three 3 1/2-inch internal slots  
Expansion Board Five 32-bit PCI slots  
Slots  
Peripheral  
Interface (rear  
panel)  
PS/2-style keyboard connector  
PS/2-style mouse connector  
Two RS-232C serial ports  
MIDI/Game port  
Parallel printer port  
VGA monitor port  
One universal serial bus port  
Three audio connectors  
Front Panel  
Power/sleep button  
Power/sleep indicator lamp  
Hard drive busy indicator lamp  
One universal serial bus port  
9-4 Specifications  
Hard Drive Specifications  
Systems come with a 10-GB or higher Ultra DMA/66 hard drive capable of 5,400 or higher  
rotations per minute (RPM). The specifications for typical hard drives are provided in the  
following tables.  
Quantum Hard Drive Specifications  
Feature  
Specification  
Hard Drive  
Features  
10.2 GB  
Ultra ATA/66 Interface  
Shock Protection System II (SPS II)  
Data Protection System (DPS)  
Typical Seek Time  
Average  
9.5 ms  
2.0 ms  
18.0 ms  
Track-to-Track  
Full Stroke  
Average Rotational Latency  
Rotational Speed  
Internal Data Rate  
Buffer Size  
5.56 ms  
5,400 RPM  
Up to 297 Mb/sec  
512 KB  
Temperature (non-  
condensing)  
Operating: 5° to 55° C (41° to 131°F)  
Non-operating: -40° to 65°C (-40° to 160°F)  
Humidity (non-condensing)  
Operating: 5% to 85% rh, 30°C (86°F)  
Non-operating: 5% to 95% rh, 40°C  
(104°F)  
Dimensions  
Width: 4.00 inches (101.6 mm)  
Length: 5.75 inches (146.1 mm)  
Height: 1.00 inches (25.4 mm)  
Weight  
1.26 lbs (580 g)  
*Specifications may vary by model.  
Specifications 9-5  
Maxtor 5,400 RPM Hard Drive Specifications  
Feature  
Specification  
Model  
15.4 MB — 31536U2  
20.5 MB — 32049U3  
30.7 MB — 33073U34  
Heads/Disks  
15.4 MB  
2/1  
3/2  
4/2  
20.5 MB  
30.7 MB  
Seek Times (typical)  
Track to Track  
Average  
1 ms  
< 9.5 ms  
< 20 ms  
Maximum  
Average Latency  
Rotation Speed  
5.55 ms  
5,400  
Data Transfer Rates  
to/from interface  
to/from media  
up to 66 MB/sec  
up to 40.8 MB/sec  
Interface  
ATA-5/UDMA 66  
512 KB  
SDRAM  
16  
Buffer Size  
Buffer Type  
Data Zones per Surface  
Bytes per Sector/Block  
512  
Temperature (non-  
condensing)  
Operating: 5° to 55° C (41° to 131°F)  
Non-operating: -40° to 71°C (-40° to 160°F)  
Humidity (non-condensing)  
Operating & Non-operating:  
5% to 95% rh, 30°C (86°F)  
Altitude  
Operating: -200 to 10,000 ft.  
Non-operating: -200 to 40,000 ft.  
Dimensions  
Height: 1.02 inches (26.2 mm)  
Length: 5.77 inches (147.9 mm)  
Width: 4.02 inches (103.1 mm)  
Weight  
1.3 lbs (0.59 Kg)  
*Specifications may vary by model.  
9-6 Specifications  
Maxtor 7,200 RPM Hard Drive Specifications  
Feature  
Specification  
Model  
20.5 MB — 52049U4  
30.7 MB — 53073U6  
Heads/Disks  
4/2  
Seek Times (typical)  
Track to Track  
Average  
1 ms  
< 9.0 ms  
< 20 ms  
Maximum  
Average Latency  
Rotation Speed  
4.17 ms  
7,200  
Data Transfer Rates  
to/from interface  
to/from media  
up to 66.7 MB/sec  
up to 43.2 MB/sec  
Interface  
ATA-5/UDMA 66  
Buffer Size  
2 MB  
SDRAM  
16  
Buffer Type  
Data Zones per Surface  
Bytes per Sector/Block  
512  
Temperature (non-  
condensing)  
Operating: 5° to 55° C (41° to 131°F)  
Non-operating: -40° to 71°C (-40° to 160°F)  
Humidity (non-condensing)  
Operating & Non-operating:  
5% to 95% rh, 30°C (86°F)  
Altitude  
Operating: -200 to 10,000 ft.  
Non-operating: -200 to 40,000 ft.  
Dimensions  
Height: 1.02 inches (26.2 mm)  
Length: 5.77 inches (147.9 mm)  
Width: 4.02 inches (103.1 mm)  
Weight  
1.3 lbs (0.59 Kg)  
*Specifications may vary by model.  
Specifications 9-7  
Diskette Drive Specifications  
Specifications for a typical diskette drive are included in the following table.  
Diskette Drive Specifications  
Feature  
Specification*  
Recording Capacity  
High density mode:  
Unformatted: 2.00/1.00 MB  
Formatted:  
1440 KB (512B 18 Sec)  
720 KB (256B 18 Sec)  
Normal density mode:  
Unformatted: 1.00/0.50 MB  
Formatted:  
640 KB (256B 16 Sec)  
320 KB (128B 16 Sec)  
Data Transfer Rate  
High density mode: 500/250 Kbit/sec  
Normal density mode: 250/125 Kbit/sec  
*Specifications may vary by model.  
CD-ROM Drive Specifications  
The specifications for the NEC 40X CD-ROM drive are included in the following table.  
NEC CD-ROM Drive Specifications  
Feature  
Specification*  
40X CD-ROM Drive  
Interface  
NEC CDR-8401B  
ATAPI/EIDE/Ultra DMA 33  
Plug and Play supported  
Access Time  
75 ms (typical)  
6000 KB/sec  
128 KB  
Data Transfer Rate, Max:  
Buffer Size  
Supported Disc Formats  
CD-R/RW, CD-IFMV, Photo  
CD, CD-extra, Video CD, CD-  
ROM, CD-DA  
Weight  
0.9 kg  
*Specifications may vary by model.  
9-8 Specifications  
CD-RW Drive Specifications  
The specifications for the 8x4x32x CD-RW drive are included in the following table.  
CD-RW Drive Specifications  
Feature  
Specification*  
CD-RW Drive  
NEC  
Write/Read Speeds:  
Write  
2x, 4x, 8x  
2x, 4x  
32x  
Write/Read  
Read  
Data Transfer Rate  
Access Time  
Buffer Size  
Max, 4,800 KB/sec  
100 ms  
2 MB  
Interface  
ATAPI/EIDE/Ultra DMA 33  
Writing Method:  
Disc at Once  
Session at Once  
Track at Once  
Variable or Fixed Packet Write  
Multi-session  
Dimensions  
Width  
146 mm  
201 mm  
41.5 mm  
Depth  
Height  
*Specifications may vary by model.  
DVD-ROM Drive Specifications  
The specifications for a typical 12X DVD-ROM drive are included in the following table.  
DVD-ROM Drive Specifications  
Feature  
Specification*  
8X DVD-ROM Drive  
Interface  
Enhanced IDE (ATAPI)  
512 Kbytes  
Memory Buffer  
Supported Modes  
CD-Audio, CD-ROM (Mode 1 and Mode  
2), CD-XA (Mode 2, form 1 and form 2),  
CD-I (FMV), Video CD, CD Extra,  
CW-RW, CD-Text, Multisession Photo  
CD, Single Session Photo CD  
Capacity  
DVD, 4.7 GB (single-layer disc) or 8.5  
GB (double-layer disc)  
CD, 650 MB  
Temperature  
5°C to 45°C (Operating)  
-20°C to +60°C (Non-operating)  
Specifications 9-9  
DVD-ROM Drive Specifications  
Feature  
Specification*  
Humidity  
15% to 85% relative humidity  
(Operating)  
10% to 90% relative humidity (Non-  
operating)  
Weight  
1 Kg (2.2 lb.)  
Dimensions  
146 mm wide, 41.3 mm high, 190 mm  
depth  
*Specifications may vary by model.  
Zip Drive Specifications  
The specifications for the 250-MB Zip drive are included in the following table.  
Zip Drive Specification  
Feature  
Specification  
Zip Drive  
Iomega Zip 250 ATAPI 2 Drive  
Up to 8 Mbits/sec  
Sustained Data Transfer Rate  
Seek Times:  
Minimum  
Average  
Maximum  
4.0 ms  
29.0 ms  
55.0 ms  
Removable Zip Cartridge  
Capacity  
Uses 250 MB and 100 MB  
cartridges  
Dimensions:  
Height  
Width  
Depth  
1.7 in. (44 mm)  
5.4 in. (139 mm)  
7.5 in. (193 mm)  
Weight  
15.4 ounces (440 grams)  
10% to 80% (operating)  
Relative Humidity  
(Noncondensing)  
Operating Temperature  
10°C to 32°C  
9-10 Specifications  
Modem Board Specifications  
The specifications for a typical optional modem board are included in the following table.  
Modem Board Specifications  
Feature  
Specification*  
Modem Board  
3Com V.90  
Data (maximum speed)  
V90 ITU 56 Kbps ITU-T V.23  
ITU-T V.34+  
ITU-T V.34  
ITU-T V.32bis  
ITU-T V.32  
ITU-T V.22bis  
ITU-T V.22  
Bell 212A  
Bell 103  
Error Control and Data  
Compression  
ITU-T V.42  
ITU-T V.42bis  
MNP5  
*Specifications may vary by model.  
Network Board Specifications  
The specifications for the optional network boards are included in the following tables.  
3Com 3C905C Network Board Specifications  
Feature  
Specification  
Topology  
Bus  
10Base-T, 100Base-TX-M  
PCI  
Data Rates  
10/100 Mbps  
Dimensions:  
Length  
4.0 in (10.16 cm)  
7.0 in (17.79 cm)  
Width  
Power Requirement  
Operating Voltage  
+5V ± 5% at 250 mA max.  
+12V ± 5% at 500 mA max.  
0 - 70°C (32° - 158°F)  
Operating Temperature  
Operating Humidity  
10% to 90% (non-condensing)  
Specifications 9-11  
Intel PRO 100+ WOL Network Board Specifications  
Feature  
Specification  
Topology  
10Base-T, 100Base-TX  
PCI 2.2  
Bus  
Network Management  
ACPI Support  
Wake on LAN  
Intel PRO/100 Boot Agent  
Data Rates  
10/100 Mbps  
Onboard Memory  
Data Transfer Mode  
Controller  
6 KB cache  
Bus-master DMA  
Intel 82559  
Power Requirement  
Operating Temperature  
Operating Humidity  
.67 Watts @+5VDC  
0 - 55°C (32° - 131°F)  
85% at >55° C (131°F)  
ATX Power Supply Specifications  
The specifications for the ATX 235-watt power supply is included in the following table.  
Power Supply Specifications  
Feature  
Specification  
Power Supply  
Voltage  
235-Watt Power Supply  
115V or 230V, Switch Selectable  
Environmental and Safety Specifications  
The system environmental and safety specifications are included in the following table.  
Environmental and Safety Specifications  
Feature  
Specification  
Operating  
Environment  
Temperature: 50°F to 95°F (10°C to 35°C)  
Relative Humidity: 20% to 80%  
Administrative  
Compliance  
UL 1950 - safety  
CSA C22.2 No. 950-m89  
TUV EN60950: 1988  
FCC part 15, Subpart J, Class B - emissions  
FCC part 68  
IEC 950 - safety  
VDE 0871/6.78, Class B - emissions  
9-12 Specifications  
Compliance  
The system meets the compliance standards listed in the following table.  
System Compliance  
Usage  
Standard  
Domestic  
FCC CFR 47 Part 15, Subpart B  
UL 1950 3rd edition  
Canadian  
European  
C-UL C22.2 No. 950-95  
ICES-003 Issue 2, Revision 1  
CD EMC Directive 89/336 EEC  
EN55022:1993 Class B  
EN50082-1:1997  
CD LVD Directive 73/23 EEC  
EN60950  
Energy Star  
All modes are Energy Star Compliant  
The system meets all requirements in the European Waste Regulation Ordinance for packaging  
and scrap.  
Specifications 9-13  
Glossary  
A
access time  
The time period between the supply of an access signal and the output or acceptance of the  
data by the addressed system. Examples are the access times for DRAMs, SRAMs, hard  
drives, and CD-ROM drives. Hard drive access time is the time it takes for a computer to  
get data from the drive. A hard drive with an 11 ms access time is fast. A CD-ROM drive  
with a 280-ms access time is fast.  
ACPI  
Advanced Configuration and Power Interface. A power management specification  
developed by Intel, Microsoft, and Toshiba. When installed on the system, ACPI enables  
the operating system to control the amount of power given to each device attached to the  
computer. With ACPI, the operating system can turn off peripheral devices (such as CD-  
ROM drives) when they are not in use. As another example, ACPI enables manufacturers to  
produce computers that automatically power up as soon as you touch the keyboard.  
adapter  
An expansion board or component on the system board that communicates with peripherals  
(such as the display monitor or network devices).  
address  
A hexadecimal number that represents a location in storage or memory. Also used to  
identify communication ports. To communicate with a storage device.  
AGP  
Accelerated Graphics Port. A high-speed, high-performance video standard supported by a  
dedicated connector on the system board. The connector allows the connection of an AGP  
board to the system board’s AGP bus. AGP boards feature  
64- or 128-bit graphics acceleration with an integrated digital video engine and accelerated  
3-D graphics, texture mapping, and shading functions. Fast refresh rates, high resolution,  
and color depth allow for incredible graphics suitable for multimedia and graphic intensive  
applications.  
algorithm  
Any set of instructions to be followed in order.  
anti-aliasing  
Making jagged edges look smoother by filling in the jags with an intermediate color.  
Usually used in reference to the edges of shapes, especially letters, on a computer screen.  
API  
Application Programming Interface. An API is a series of functions that programs can use  
to make the operating system do routine or repetitive tasks. Using Windows APIs, for  
example, a program can open windows, files, and message boxes (as well as perform more  
complicated tasks) by passing a single instruction. Windows has several classes of APIs that  
deal with telephony, messaging, and other issues.  
Glossary 1  
APM  
Advanced Power Management. An API developed by Intel and Microsoft that allows  
developers to include power management in the BIOS. APM defines a layer between the  
hardware and the operating system that effectively shields the programmer from hardware  
details.  
application programs  
Software designed to perform specific functions or a group of functions, like solving  
business or mathematical problems. Examples of applications include word processing,  
communications, or database management.  
architecture  
A general term for the design and construction of computer systems, particularly hardware,  
but also operating systems and networks. The circuitry within a chip is called its  
architecture; for example, Intel architecture can refer to a computer based on the Intel  
Celeron, Pentium II, or Pentium III chips.  
archive  
Copying one or more files to a different location for long-term data storage, especially for  
backup and security purposes. Files can then be added to or deleted from the archive. Also  
refers to the location where data is stored.  
ASIC  
Application Specific Integrated Circuit. A chip designed for use on a particular circuit  
board, or for a very narrow range of use. The digital signal processor chip on a modem is an  
ASIC.  
asynchronous  
Refers to operations that do not require the clocks of communicating devices to be  
coordinated. Instead, the devices send signals to each other indicating readiness to receive  
or send. Compare synchronous.  
asynchronous cache  
The slowest, most inexpensive type of secondary SRAM cache, running at speeds of 15 to  
20 ns.  
ATA  
AT Attachment. A standard for connecting hard drives or other devices to an AT bus;  
synonymous with IDE.  
AT bus  
The AT bus system with support chips (DMA, PIC, etc) and a 16-bit bus slot. The AT bus is  
strictly defined by ISA.  
audio  
Relating to or capable of producing sound. Multimedia computers make extensive use of  
audio.  
AVI  
A digital movie format created by Microsoft. AVI is short for “audio/video interleave,” a  
method of including a digital movie and its accompanying sound in the same file. Files in  
the AVI format have the .AVI extension.  
2 Glossary  
B
bad sector  
Part of a hard drive or diskette drive storage medium that doesn’t hold data. Formatting  
generally detects and marks these areas so they won’t be used. Certain utility programs do,  
too, and it is a good idea to run this type of utility occasionally to prevent data loss if the  
condition of the drive changes.  
bandwidth  
A measure of how much information something can carry. Specifically, data path times  
frequency. For example, the ISA bus has a data path of 16 bits (it can send 16 bits at a time)  
and typically operates at 8.33 MHz, so it has a bandwidth of  
133.28 megabits per second (Mbps).  
base RAM  
Area of system memory between 0 and 640 kilobytes available to the user for operating  
system and application programs.  
batch file  
A file that contains a series of DOS commands. Batch files have the extension .bat. If you  
execute a batch file, DOS attempts to carry out all the commands in the file, in order.  
baud  
A unit of measure for modem speed. Literally, the number of voltage transitions per second.  
Phone line limitations limit the actual baud rate of modems to 2400 baud, although the data  
transmission rate (bps) may be higher because of data compression.  
BBS  
Short for Bulletin Board Service. Software that serves as a communication and information  
source for computers that communicate by modem.  
BIOS  
Basic Input/Output System. A program or set of programs permanently stored in ROM  
chips installed on the system board. The BIOS contains functions that control the real-time  
clock, keyboard, disk drives, video display, and other peripheral devices. For example, the  
BIOS Setup utility program is contained in the BIOS, and when you change the drive type,  
you change the BIOS.  
bit  
Binary digit. The smallest unit of computer data. A single digital piece of information,  
generally represented by the numeral 0 or 1. Usually the transition between the states of  
+5V and -5V within a computer, the charge of a transistor in an integrated circuit, or the  
change in polarity of a magnetic region on a disk. See byte. Data compression schemes can  
enable the transmission of more than one bit per voltage transition.  
bit block transfer  
Moving part of a screen image as a single block rather than moving a pixel at a time. Bit  
block transfers are much faster than moving the same pixels individually, and it is common  
in accelerated video cards.  
bitBLT  
Bit Block Transfer.  
Glossary 3  
bitmap  
Any occurrence where a single location in memory and a single pixel correspond. Usually  
applies to screen or printer output. .BMP files are bitmapped graphics files.  
bits per second  
(bps) A unit of transmission. Also called baud rate.  
block  
A contiguous section of bits considered as a whole, especially in memory. On a disk, the  
data in one sector; in modem data transfer, the bits between checksums.  
board  
Printed circuit board. Board onto which computer components are soldered and thin wires  
are printed to connect the components.  
boot  
To start up a computer. The computer is generally booted in one of three ways: by turning  
on the power switch (cold boot), by pressing the reset switch, or by simultaneously pressing  
the Ctrl, Alt, and Del keys (warm boot). Booting the system after it has already been  
powered up and booted is referred to as rebooting. Also the process of booting itself. Boot is  
from “bootstrap,” a reference to a computer’s ability to set itself up, or pull itself up by its  
own ‘bootstraps.’ See cold boot and warm boot.  
bootable device  
Any type of hardware that carries the information (software) required by the computer to  
start properly. This device must also have the capacity to be recognized by the computer in  
the first stages of the boot process.  
boot block  
The part of a disk that contains the software (such as the operating system loader) that  
enables the computer to start.  
boot sector  
The part of the boot block that contains the operating system loader, a program that starts by  
itself and loads the operating system.  
bps  
Bits per second. The number of bits of data that can be transmitted in one second. Because  
data compression schemes enable more than one bit per voltage transition, bps is equivalent  
to baud only if no compression is used.  
buffer  
A place, especially in RAM, for the temporary storage of data for the purpose of speeding  
up an operation such as printing or drive access. Data from a buffer is available more  
quickly than data from where the buffer got it. Typically buffers get data before it is needed  
so it is ready quickly when needed. Similar to cache.  
burst mode  
When a device seizes control of the bus, sends data, then relinquishes control of the bus.  
Any time a device sends data without interruption instead of taking turns with other devices.  
4 Glossary  
bus  
A parallel electrical pathway on the system board, connecting and shared by the parts of a  
computer system (especially the CPU, its support circuitry, memory, and expansion cards),  
used for transmitting data or electrical power from one device to another. Typically the lines  
in a bus are dedicated to specific functions, such as control lines, address lines, and data  
lines. Different bus architectures have different numbers and arrangements of these lines,  
and different names (for example, ISA, PCI). The most useful way of distinguishing bus  
architectures is by the number of simultaneous data bits they can carry. The ISA is a 16-bit  
bus, while PCI is a 32-bit bus.  
bus master  
The ability of an expansion card to control the bus without needing intervention from the  
CPU.  
byte  
Group of eight contiguous bits. Frequently written as an eight-digit binary number or a two-  
digit hexadecimal number. One letter of the alphabet in ASCII code takes one byte.  
C
cache  
A special block of fast memory used for temporary storage of frequently used data for quick  
retrieval. A memory cache, sometimes called a cache store or RAM cache, is a portion of  
memory made of high-speed static RAM (SRAM) instead of the slower and cheaper  
dynamic RAM (DRAM) used for system memory. Memory caching is effective because  
most programs access the same data or instructions over and over. By keeping as much of  
this information as possible in SRAM, the computer avoids accessing the slower DRAM.  
See “write-back” and “write-through.”  
chassis  
The metal frame to which the electronic components of the computer (such as the system  
board, power supply, and drive bays) are attached. The chassis goes inside the system unit  
cover.  
checksum  
A number, calculated from a block of data, used to verify the integrity of that data. For  
example, a modem could send a block of data and include the number of 1’s that occur in  
the block. The receiving modem could count the number of 1’s it receives and compare its  
own number with the transmitted number. If the numbers are the same, the transmission was  
probably OK.  
clock  
Electronic timer (oscillator) used to synchronize computer operations. The oscillator  
generates the timing pulses that coordinate and enable the flow of data within a digital  
device. Also a circuit powered by battery that keeps track of the date and time for human  
and various system requirements.  
clock speed  
The frequency at which a clock oscillates. In microcomputers, measured in MHz. The faster  
the clock, the faster the computer can compute.  
Glossary 5  
CMOS  
Complementary Metal Oxide Semiconductor. A chip on the system board that contains  
nonvolatile memory. CMOS is backed up by an internal lithium battery that preserves  
clock/calendar data and system configuration parameters stored in CMOS.  
codec  
Coder-decoder. Used primarily with Internet phone and video conferencing products, this  
software compresses digitized data and decompresses it at the other end, allowing for faster  
data transfer and less delays  
cold boot  
Process of starting up the computer by turning on the power. If power is already on, the  
process means to turn off the computer and turn it on again. A cold boot reinitializes all  
devices.  
compression  
Any scheme for recording data with fewer bits. For example, stating how many times  
something occurs can be shorter than stating each occurrence. It is shorter to say “print a  
million white pixels” than to say “print white pixel number one, print white pixel number  
two . . .”  
D
default  
The system’s factory setting for a specific device feature or system function. A setting that a  
computer uses if it has not been modified by a user.  
DIMM  
Dual Inline Memory Module. Circuit board with pins connecting to different memory chips  
on both sides of the board, which allows for wider and faster data transfer (128-bit). See  
SIMMs.  
DMA  
Direct Memory Access. A method for transferring data, usually between memory and a disk  
drive, without going through the CPU.  
DMI  
Desktop Management Interface. A standard for PCs that allows manipulation of PC  
components over a network from a centralized location.  
DRAM  
Dynamic Random Access Memory. Memory used to store data in most computers. DRAM  
is temporary and must be continually refreshed. It is only active when the computer is  
turned on.  
driver  
A software program that enables peripheral devices (for example, printer, monitor, mouse,  
CD-ROM drive) to work with computers.  
6 Glossary  
DVD  
Digital versatile disc or digital video disc. A type of CD-ROM that holds a minimum of 4.7  
GB, enough for a full-length movie. The DVD specification supports disks with capacities  
of from 4.7 GB to 17 GB and access rates of 600 Kbps to 1.3 Mbps. One of the features of  
DVD drives is that they are backward-compatible with CD-ROM disks. This means that  
DVD players can play old CD-ROMs, CD-I disks, and video CDs, as well as new DVD-  
ROMs. Newer DVD players can also read CD-R disks. DVD uses MPEG-2 to compress  
video data. See MPEG.  
E
ECC memory  
Error Checking and Correcting memory. Advanced type of memory that can find and  
correct certain types of single-bit memory errors, providing greater data integrity. Advanced  
ECC can correct some double-bit errors.  
ECP  
Extended Capabilities Port. A parallel-port standard for PCs that supports bidirectional  
communication between the PC and attached devices (such as a printer). ECP is about 10  
times faster than the older Centronics standard. Another modern parallel port for PCs that  
offers similar performance is the EPP (Enhanced Parallel Port).  
EDO memory  
Extended Data Out memory. A faster type of asynchronous computer memory that holds its  
last-requested data in a cache after releasing it. EDO memory is designed for use with the  
Intel Pentium processors.  
EIDE  
Extended Integrated Drive Electronics. The EIDE specification is an enhanced version of  
IDE that allows for faster transfer rates and supports larger hard drive sizes  
enhanced VGA  
A video interface that offers more colors or higher resolution than VGA.  
EPP  
Enhanced Parallel Port, a parallel port standard for PCs that supports bidirectional  
communication between the PC and attached device (such as a printer). EPP is about 10  
times faster than the older Centronics standard. Another modern parallel port for PCs that  
offers similar performance is the ECP (Extended Capabilities Port).  
extended RAM  
The area of RAM above the first megabyte of memory in the system available for  
enhancing system performance.  
F
FAT  
File Allocation Table. A table near the beginning of a drive that identifies the location of  
everything on the drive.  
flash ROM  
Method in which a computer’s BIOS ROM can be upgraded without replacing the ROM  
BIOS chip.  
Glossary 7  
FTP  
File Transfer Protocol. A method of transferring files between two computers on a TCP/IP  
network (such as the Internet). “Anonymous FTP” (the most common usage on the Internet)  
allows a user to download files without having an account at the remote computer.  
function key  
The set of keys on the keyboard (usually F1 through F12) that let you get help and error  
message information or quickly select frequently used commands.  
G
graphics accelerator  
A term referring to a higher end video controller that handles high-speed graphics and  
usually contains several megabytes of onboard video memory.  
GUI  
Graphical User Interface. Method of presenting information on a computer screen utilizing  
icons, pull-down menus, and a mouse.  
H
hertz  
(Hz) A unit of frequency equal to one cycle per second.  
hexadecimal  
A number system that uses 16 as the base. (Place value indicates powers of 16.) It uses the  
digits 0-9 and A-F. Used around computers because a byte (eight binary digits) easily  
converts to a two digit hexadecimal number. Hexadecimal numbers are often indicated with  
the letter H, a dollar sign, or a subscripted 16 after the number. Compare binary, decimal.  
host adapter  
An expansion board that serves as a controller for SCSI devices.  
hot key  
Combination of two or three keys (such as Ctrl-Alt-D) that you press simultaneously for a  
particular function.  
hot plugging  
The ability to add and remove devices to a computer while the computer is running and  
have the operating system automatically recognize the change. The Universal Serial Bus  
(see USB ) external bus standard supports hot plugging. This is also a feature of PCMCIA.  
Hot plugging is also called hot swapping.  
I
IDE  
Intelligent Drive Electronics. A hard drive type that has controller electronics built into the  
drive and delivers high throughput.  
interface  
A connection that enables two devices to communicate.  
8 Glossary  
interrupt  
A signal from part of a system, such as an I/O device, asking to use the CPU. Interrupts are  
hierarchical, which prevents interrupts from interrupting each other. (Whichever interrupt  
has higher priority makes the other interrupt wait.) When the CPU receives an interrupt  
signal, it saves what it is doing, processes the routine associated with the interrupt, then  
returns to what it was doing.  
I/O address  
Input-Output address. How the CPU sees an I/O port. It puts data into this address or reads  
the data in it. The device at the other end of the I/O port gets the data from that address or  
puts the data there, respectively.  
IRQ  
Interrupt Request. A signal that, when received by the CPU, makes it stop what it is going  
to do something else. An interrupt is a way in which a particular device in a computer  
communicates with the CPU. PCs have 16 IRQ lines that can be assigned to different  
devices (for example, printers, scanners, modems). No two devices can have the same IRQ  
address. See interrupt.  
ISA  
Industry Standard Architecture. The bus architecture used in the IBM PC/XT and PC/AT.  
The AT version of the bus is called the AT bus and has become an industry standard. The  
apparent successor is the PCI local bus architecture found in most of today’s computers.  
Most modern computers include both an AT bus for slower devices and a PCI local bus for  
devices that need better bus performance. In 1993, Intel and Microsoft introduced a new  
version of the ISA specification called Plug and Play ISA. Plug and Play ISA enables the  
operating system to configure expansion boards automatically so that users do not need to  
fiddle with DIP switches and jumpers. See plug and play.  
isochronous  
A form of data transmission in which individual characters are only separated by a whole  
number of bit-length intervals.  
K
kilobyte  
(KB) 1024 bytes.  
L
L2 cache  
Refers to “level 2” or “secondary” cache. A type of cache that resides on the motherboard  
except when referring to a Pentium machine, where it resides on the CPU module.  
LAN  
Local Area Network.  
LPT1  
Name assigned to the parallel port by the Windows operating system. A second parallel  
device is assigned LPT2 (if there is another parallel port). Also called the printer port.  
Glossary 9  
M
master  
Part of a two-sided communication that initiates commands (to a “slave” that carries out the  
commands).  
megabyte  
(MB) 1,048,576 bytes.  
memory  
Electronic storage area in a computer that retains information and programs. A computer  
has two types of memory: read-only memory (ROM) and random access memory (RAM).  
microprocessor  
A semiconductor central processing unit that is the principal component of a  
microcomputer. Usually contained on a single chip that includes an arithmetic logic unit,  
control logic, and control-memory unit.  
MIDI  
Musical Instrument Digital Interface. An interface for connecting suitably equipped musical  
instruments to suitably equipped computers.  
MIF  
Management Information File. A file stored on a PC that holds system data such as a model  
ID and serial number that can be manipulated over a network from a centralized location.  
MMX  
A processor architecture that enhances multimedia and communications. This technology  
processes multiple data elements in parallel, speeding up such things as image processing,  
motion video, speech synthesis, telephony, and 3-D graphics.  
modem  
MOdulator-DEModulator. A device that links computers over a telephone line.  
MPC  
Multimedia Personal Computer, a software and hardware standard developed by a  
consortium of computer firms led by Microsoft. There are three MPC standards, called  
MPC, MPC2, and MPC3, respectively. Each specifies a minimum hardware configuration  
for running multimedia software.  
MPEG  
Motion Pictures Expert Group. Audio/Video technology that allows for better than VHS  
quality video and almost CD quality audio by using advanced compression techniques.  
MPEG files allow for more realistic motion with a smaller file size than earlier formats,  
making it a popular format for digital full-length movies. Files in the MPEG format have an  
.MPG extension.  
N
nonvolatile memory  
Storage media that retains its data when system power is turned off. Nonvolatile memory is  
a complementary metal oxide semiconductor (CMOS) chip that is backed up by an internal  
battery. The backup battery preserves the clock/calendar data and system configuration  
parameters stored in CMOS. See volatile memory.  
10 Glossary  
O
operating system  
Set of programs that manage the overall operation of the computer.  
overwrite  
Storing information at a location where information is already stored, thus destroying the  
original information.  
P
page  
A type of message transmission in which a message is sent or received via modem to a  
paging device from a computer (with paging communications software) or telephone.  
parallel interface  
Interface that communicates eight bits at a time.  
parallel printer  
A printer with a parallel interface.  
parameter  
A characteristic of a device or system determined by a command or setting whose purpose  
is to define or limit the characteristic.  
password  
A string of characters that the user must enter before the system allows access or system  
privileges.  
PCI  
Peripheral Component Interface/Interconnect. A self-configuring personal computer local  
bus designed by Intel. Most modern PCs include a PCI bus in addition to a more general  
ISA expansion bus. PCI is a 32-bit bus, but supports a 64-bit extension for new processors,  
such as the Pentium II. It can run at clock speeds of 33 or 66 MHz. At 32 bits and 33 MHz,  
it yields a throughput rate of  
133 megabits per second. 64-bit implementations running at 66 MHz provide  
524 Mbps. See ISA.  
peripheral  
Input or output device not under direct computer control. A printer is a peripheral device.  
pixels  
Picture elements. Tiny dots that make up a screen image. A pixel is the smallest spot on the  
screen that a computer can address.  
plug and play  
Refers to the ability of a computer system to automatically configure expansion boards and  
other devices. This enables a user to plug in a device and use it, without worrying about  
setting DIP switches, jumpers, and other configuration elements.  
Glossary 11  
port  
Any connection by which data can enter or leave a computer or peripheral. Provides the  
means for an interface between the microprocessor and external devices. A cable connector  
is usually plugged into the port to attach the device to the computer.  
processor  
In a computer, a functional unit that interprets and executes instructions.  
prompt  
A special symbol indicating the beginning of an input line. Also a message that appears on  
the screen indicating that the user must take a certain action.  
R
RAM  
Random Access Memory. A storage device into which data is entered and from which data  
is retrieved in a nonsequential manner. On the system board, RAM is semiconductor-based  
memory that can be read and written to by the microprocessor or other hardware devices. In  
RAM, data can be directly and randomly read or written (with any choice for the address).  
It’s the storage location for data that needs to be immediately available for every application  
in use on your computer.  
RDRAM  
Rambus Dynamic Random Access Memory: Memory used to store data in computers.  
Rambus technology is incorporated onto dynamic-random-access-memory (DRAM) chips  
and the logic devices that control them. The Rambus DRAM delivers more than ten times  
the performance of conventional DRAMs. A single RDRAM transfers data at speeds up to  
800 MHz over a narrow, Rambus Channel to Rambus compatible ICs. See DRAM.  
read  
To extract data from a storage device such as a diskette.  
RIMM  
Rambus Inline Memory Module: Circuit board with pins connecting up to eight RDRAM  
memory chips on each side of the board, which allows for wider and faster data transfer.  
See RDRAM and DIMMs.  
ROM  
Read-Only Memory. Memory in which stored data cannot be modified by the user except  
under special conditions.  
reset  
The process of returning a device to zero or to an initial or arbitrarily selected condition.  
resolution  
The degree of screen image clarity. Video display resolution is determined by the number of  
pixels on the screen. Resolution is usually specified in pixels by scan lines, for example,  
640 by 480. See pixels.  
RS-232C  
Standard interface for serial devices.  
12 Glossary  
S
SEC  
Single-Edge Contact. The SEC cartridge containing the Pentium processor. See Slot 1.  
serial interface  
An interface that communicates information one bit at a time.  
serial printer  
A printer with a serial interface.  
SGRAM  
Synchronous Graphic Random Access Memory. A type of DRAM used increasingly on  
video adapters and graphics accelerators. Like SDRAM, SGRAM can synchronize itself  
with the CPU bus clock at speeds of up to 100 MHz. In addition, SGRAM uses several  
other techniques, such as masked writes and block writes, to increase bandwidth for  
graphics-intensive functions. Unlike VRAM and WRAM, SGRAM is single-ported (it can  
only be accessed by one device at a time). However, it can open two memory pages at once,  
which simulates the dual-port nature of other video RAM technologies (access by two  
different devices simultaneously). See VRAM and WRAM.  
SIMM  
Single Inline Memory Module. A small circuit board holding a group of memory chips.  
Typically, SIMMs hold up to nine RAM chips. On PCs, the ninth chip is for parity error  
checking. Unlike memory chips, SIMMs are measured in bytes rather than bits. In today’s  
SIMMs, each chip holds 2 MB, so a single SIMM holds 16 MB. SIMMs are easier to install  
than individual memory chips. The bus from a SIMM to the actual memory chips is 32 bits  
wide. A newer technology, called dual in-line memory module (DIMM), provides a 64-bit  
bus. To take advantage of the 64-bit bus on Pentium processors, use either DIMMs or pairs  
of SIMMs. See DIMMs.  
Slot 1  
The form factor for Intel Pentium processors. The Slot 1 package replaces the Socket 7 and  
Socket 8 form factors used by previous Pentium processors. Slot 1 is a 242-pin daughter  
card slot that accepts a processor packaged as a Single Edge Contact (SEC) cartridge. A  
system board can have one or two Slot 1s. See SEC.  
SMART  
Self-Monitoring Analysis and Reporting Technology. A hard drive feature that works in  
conjunction with system software (for example, LANDesk Client Manager, NEC Auto  
Backup) for identifying a potential problem on the hard drive and automatically backing up  
system files to a user-specified device, such as a tape or Zip drive.  
sound card  
An expansion card designed for sound input and output. Sound cards can record and play  
back digital audio. Most also have a MIDI synthesizer, which means they can play MIDI  
files; some also have MIDI inputs and outputs.  
super video graphics array (SVGA)  
A color bit-mapped graphics display standard that provides a resolution of 1024x 768 with  
up to 256 colors displayed simultaneously.  
synchronous  
Refers to protocols that require the clocks of the communicating machines to be  
coordinated.  
Glossary 13  
system board  
The main printed circuit board inside the system unit into which other boards and major  
chip components, such as the system microprocessor, are connected.  
T
tpi  
Tracks per inch.  
track  
Any of many concentric circular regions on a disk for storing data. Tracks are divided into  
sectors. One measure of storage density of a disk is tpi.  
U
Ultra DMA  
A protocol developed by Quantum Corporation and Intel that supports burst mode data  
transfer rates of 33.3 MBps. This is twice as fast as the previous disk drive standard for PCs,  
and is necessary to take advantage of new, faster Ultra ATA disk drives. The official name  
for the protocol is Ultra DMA/33.  
USB  
Universal Serial Bus. An external bus standard that supports data transfer rates of 12 Mbps  
(12 million bits per second). A single USB port can be used to connect up to 127 peripheral  
devices, such as mice, modems, and keyboards. USB also supports Plug-and-Play  
installation and hot plugging. It is expected to eventually replace serial and parallel ports.  
V
VESA  
Video Electronics Standards Association. The source of a SuperVGA standard used on  
many video boards.  
virus  
Software that copies itself onto hard drives and diskettes without user intervention, usually  
when a diskette is placed into the drive of a computer. Viruses usually trigger a harmless or  
destructive occurrence on the system, activated by some preset condition. Viruses are  
frequently written with antisocial intent.  
VGA  
Video Graphics Array. Graphics technology that supports up to 256 K colors and a graphics  
resolution of 640 by 480 pixels.  
volatile memory  
Storage media that loses its data when system power is turned off. Standard memory and  
memory added to the system are volatile memory. See nonvolatile memory.  
14 Glossary  
VRAM  
Video RAM. VRAM is special-purpose memory used by video adapters. Unlike  
conventional RAM, VRAM can be accessed by two different devices simultaneously. This  
enables a video adapter to access the VRAM for screen updates at the same time that the  
CPU provides new data. VRAM yields better graphics performance but is more expensive  
than normal RAM. A special type of VRAM, called Windows RAM (WRAM), yields even  
better performance than conventional VRAM. See SGRAM and WRAM.  
W
warm boot  
Process of resetting the computer without turning off the power through keyboard input  
(pressing Ctrl, Alt, and Del keys simultaneously) or the reset button. The system returns to  
an initial or arbitrarily selected condition.  
WRAM  
Windows RAM. A type of RAM that supports two ports. This enables a video adapter to  
fetch the contents of memory for display at the same time that new bytes are being pumped  
into memory. This results in much faster display than is possible with conventional single-  
port RAM. WRAM is similar to VRAM, but achieves even faster performance at less cost  
because it supports addressing of large blocks (windows) of video memory. See VRAM and  
SGRAM.  
write  
To record or store information to a storage device.  
write-back  
Also called copy back. A cache strategy where write operations to data stored in the internal  
microprocessor L1 cache aren’t copied to system memory until absolutely necessary. In  
contrast, a write-through cache performs all write operations in parallel; data is written to  
system memory and the L1 cache simultaneously. Write-back caching yields somewhat  
better performance than write-through caching because it reduces the number of write  
operations to main memory. See cache and write-through.  
write-through  
Also write-thru. Write-through characterizes a cache strategy where data is always written  
into system memory when data is written by the CPU. See cache and write back.  
Glossary 15  
Index  
Brackets  
3 1/2-inch internal device, 3-26, 3-28  
Buttons  
power, 1-5  
sleep, 1-5  
3
3 1/2-inch accessible device  
locating, 1-4  
3 1/2-inch internal device  
installing, 3-28  
removing, 3-26  
3 1/2-inch internal device bracket  
installing, 3-28  
C
Cable connectors  
external, 4-2  
removing, 3-26  
internal, 4-3  
CD-ROM drive  
features, 1-14  
specifications, 9-8  
CD-RW drive  
specifications, 9-9  
Chassis  
5
5 1/4-inch accessible device  
guidelines for replacing, 3-18  
installing, 3-23  
locating, 1-4  
converting to a desktop, 3-37  
converting to a minitower, 3-38  
Intrusion Notification, 1-11  
Chassis intrusion switch  
installing, 3-36  
removing, 3-22  
A
Accessible device cage, 3-26  
Addresses  
removing, 3-36  
Chassis shell  
removing, 3-40  
replacing, 3-40  
Checking system memory, 4-7  
CMOS battery, 2-8  
installing, 3-30  
removing, 3-30  
Compliance standards, 9-13  
Components  
processor, 4-9  
secondary cache, 4-9  
system, 1-12  
system board, 4-8  
Configuration  
BIOS Setup Utility, 2-8  
FLASH utility, 2-25  
system, 1-2  
Connectors  
line in, 1-8  
line out, 1-8  
microphone in, 1-8  
MIDI/game port, 1-8  
modem, 1-15  
RJ-11, 1-15  
Continuity module  
installing, 3-14  
parallel port, 4-10  
serial port I/O, 4-11  
Adobe Acrobat Reader, 1-10  
Advanced Power Management, 1-9  
AGP  
port, 4-12  
video board features, 1-13  
AntiVirus, Norton, 1-10  
APM Soft Power, 1-9  
ATX power supply  
specifications, 9-12  
Audio  
integrated, 4-12  
B
Battery  
CMOS, 2-8  
Bay cover  
installing, 3-20  
removing, 3-19  
replacing, 3-20  
BIOS  
Advanced Menu, 2-13  
Boot Menu, 2-22  
Exit Menu, 2-22  
Main Menu, 2-10  
Power Menu, 2-20  
Security Menu, 2-18  
Setup Utility, 2-8  
system, 4-9  
updates, 2-25  
Boards  
modem, 1-15  
network, 1-15  
system, 1-12  
removing, 3-12  
Cover  
removing, 3-3  
replacing, 3-4  
D
Desktop conversion, 3-38  
Disk activity lamp, 1-5  
Index-1  
Diskette  
flash, 2-25  
Hard drive security  
BIOS setting, 2-20  
Diskette drive, 1-5  
features, 1-13  
specifications, 9-8  
DMA settings, 4-15  
Documentation, Online, 2-26  
Drives  
I
I/O addresses, 4-13  
Illustrated Parts List, 5-4  
Installing  
cover, 3-4  
memory, 3-14  
diskette, 1-5  
DVD-ROM, 1-5  
Zip, 1-5, 1-14  
Instantly Available Technology, 1-9  
Intel Processor  
DVD-ROM drive, 1-5  
features, 1-14  
specifications, 9-9  
speed, 1-5  
Serial Number Control Utility, 2-29  
Internet Explorer, 1-10  
Interrupts  
parallel port, 2-3  
serial ports, 2-4  
system, 2-2  
E
Environmental and Safety specifications, 9-12  
Expansion boards  
installing, 3-10  
IPB, 5-4  
J
locating connectors, 3-6  
locating slots, 3-6  
removing, 3-8  
Jumper settings  
CD-ROM drive, 2-7  
changing, 4-4  
Maxtor hard drive, 2-7  
Quantum hard drive, 2-7  
system board, 2-4, 4-4  
F
Features  
front, 1-4  
rear, 1-5  
K
security, 1-11  
software, 1-10  
system interior, 1-9  
Field Replaceable Unit list, 5-2  
FLASH  
Keyboard  
cleaning, 6-2  
features, 1-13  
specifications, 9-3  
Keyboard/mouse anti-theft bracket, 1-11  
diskette, 2-25  
ROM, 4-9  
Front LED/switch bracket  
installing, 3-34  
removing, 3-34  
Front panel  
L
Lamps  
disk activity, 1-5  
power, 1-5  
sleep, 1-5  
removing, 3-3, 3-5  
replacing, 3-6  
FRU list, 5-2  
LANDesk Client Manager, 1-10  
Line in, 1-8  
Line out, 1-8  
Locking tab, 1-11  
G
Game port, 1-8  
M
Maintenance  
keyboard, 6-2  
mouse, 6-3  
system, 6-2  
Memory, 4-6, 4-7  
checking, 4-7  
installing, 3-14  
map, 4-13  
RIMMs, 4-6  
speed, 4-6  
system, 4-10  
upgrading, 4-6  
H
Hard drive  
features, 1-13  
installing, 3-28  
lamp, 1-5  
Maxtor, 2-7  
Quantum, 2-7  
removing, 3-26  
security, 1-11  
security, using, 2-23  
specifications, 9-5  
Index-2  
AGP, 4-12  
Power  
button, 1-5  
Menus  
Advanced, 2-9  
Boot, 2-9, 2-22  
Exit, 2-9, 2-22  
lamp, 1-5  
Power management features, 1-9  
Power socket  
for monitor, 1-8  
Power supply  
features, 1-13  
installing, 3-33  
removing, 3-33  
Main, 2-9, 2-10  
Main setup, 2-8  
Power, 2-9, 2-20  
Security, 2-9, 2-18  
Microphone in, 1-8  
Microsoft Internet Explorer, 1-10  
MIDI port, 1-8  
PowerMate Driver CD, 2-29  
Preloaded software, 1-10  
Processor, 4-9  
Minitower conversion, 3-37  
Modem  
port, 1-15  
installing, 3-17  
specifications, 9-11  
Modem features, 1-15  
Monitor  
power socket, 1-8  
Mouse  
removing, 3-16  
upgrade socket, 4-6  
Product Recovery Program, 2-26  
advanced options, 2-27  
standard system restore, 2-27  
starting, 2-26  
cleaning, 6-3  
features, 1-14  
tools, 2-28  
specifications, 9-3  
using, 2-27  
N
R
Rails  
NEC PowerMate Driver CD  
features, 1-10  
guidelines for replacing, 3-18  
installing, 3-21  
removing, 3-21  
replacing, 3-21  
retrieving, 3-20  
storing, 3-20  
NEC Product Recovery Program CD  
features, 1-10  
NECC  
email/fax support, 8-3  
FTP site, 8-3  
Information Services, 8-2  
Service telephone numbers, 8-2  
technical support, 8-2  
Technical Support Center, 8-3  
website, 8-2  
Network board  
features, 1-15  
specifications, 9-11  
Norton AntiVirus, 1-10  
Random Access Memory, 4-6, 4-7  
Recovery boot diskette, 2-26  
Resources  
DMA settings, 4-15  
I/O address map, 4-13  
memory map, 4-13  
Resume on Ring, 1-9  
Retainer bar  
installing, 3-11  
removing, 3-7  
RIMM  
checking memory, 4-7  
features, 1-13  
O
Online documentation, 2-25, 2-26  
features, 1-10  
installing, 3-14  
memory, 4-10  
installing, 2-26  
removing, 3-12  
sockets, 4-6  
speed, 4-6  
upgrading, 3-12, 4-6  
RJ-11 connector, 1-15  
P
Panel (front)  
removing, 3-3  
Parallel port  
addresses, 4-10  
interrupts, 2-3  
Parts ordering, 5-2  
Password security, 1-11  
PCI/IDE ports, 4-10  
Plug and play, 4-10  
Ports  
S
Secondary cache, 4-9  
Security  
hard drive, 1-11  
hard drive, using, 2-23  
Index-3  
hardware features, 1-11  
Serial ports  
jumper locations, 4-4  
jumpers, 2-4  
I/O addresses, 4-11  
interrupts, 2-4  
removing, 3-31  
replacing, 3-32  
Setup  
upgrade sockets, 4-5  
System memory, 4-6, 4-7, 4-10  
checking, 4-7  
desktop conversion to minitower, 3-38  
minitower conversion to desktop, 3-37  
Setup Utility  
features, 1-13  
BIOS, 2-8  
legend bar, 2-9  
Main Menu, 2-8  
startup, 2-8  
using, 2-9  
Sleep  
U
Ultra DMA/66, 4-10  
Upgrade sockets  
system board, 4-5  
Upgrading  
button, 1-5  
BIOS, 2-25  
lamp, 1-5  
memory, 4-6  
Slot cover  
RIMMs, 4-6  
installing, 3-9  
USB ports, 1-5  
removing, 3-9  
front, removing, 3-34  
Utilities, 1-10  
BIOS Setup, 2-8  
NEC Product Recovery Program, 1-10  
Norton AntiVirus, 1-10  
Smart Restore Program, 2-28  
Socket 370, 4-6  
Soft power, 1-9  
Software features, 1-10  
Speaker set  
features, 1-14  
specifications, 9-4  
Specifications  
V
Virus protection, Norton, 1-10  
ATX power supply, 9-12  
CD-ROM drive, 9-8  
CD-RW drive, 9-9  
diskette drive, 9-8  
DVD-ROM drive, 9-9  
environmental and safety, 9-12  
hard drive, 9-5  
keyboard, 9-3  
modem board, 9-11  
mouse, 9-3  
W
Wake On Ring, 1-9  
Windows Network Security, 1-11  
Windows operating systems, 1-10  
Z
Zip drive, 1-5  
features, 1-14  
specifications, 9-10  
network board, 9-11  
speaker, 9-4  
system, 9-2  
system board, 9-2  
system unit, 9-4  
Zip drive, 9-10  
Speed  
DVD-ROM drive, 1-5  
RIMM, 4-6  
Standard system restore, 2-27  
System  
BIOS, 4-9  
cleaning, 6-2  
configuration, 1-2  
interrupts, 2-2  
security features, 1-11  
specifications, 9-2  
unit specifications, 9-4  
System board, 1-12  
components, 4-7  
connectors, 1-12  
installing, 3-32  
Index-4  
Regulatory Statements  
The following regulatory statements include the Federal Communications Commission  
(FCC) Radio Frequency Interference Statement, compliance statements for Canada and  
Europe, battery disposal and replacement information, and the Declaration of Conformity.  
FCC Statement for United States Only  
Changes or modifications to this unit not expressly approved by  
the party responsible for compliance could void the user’s authority to operate the  
equipment.  
Note This equipment has been tested and found to comply with the limits for a Class B  
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide  
reasonable protection against harmful interference in a residential installation. This  
equipment generates, uses and can radiate radio frequency energy and, if not installed and  
used in accordance with the instructions, may cause harmful interference to radio  
communications.  
However, there is no guarantee that interference will not occur in a particular installation. If  
this equipment does cause harmful interference to radio or television reception, which can  
be determined by turning the equipment off and on, the user is encouraged to try to correct  
the interference by one or more of the following measures.  
!
!
!
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment to an outlet on a circuit different from the one to which the  
receiver is connected.  
!
Consult the dealer or an experienced radio/TV technician for help.  
Canadian Department of Communications Compliance Statement  
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing  
Equipment Regulations (pursuant to ICES-003 Issue 2, Revision 1).  
Avis de conformité aux normes du ministere des communications du Canada  
Cet equipment numérique de la Classe B respecte toutes les exigences du Reglement sur le  
matérial brouillage du Canada (en conformité avec ICES-003 Emission 2, Révision 1).  
European Community Directive Conformance Statement  
This product is in conformity with the protection requirements of EC Council Directive  
89/336/EEC on the approximation of laws of the Member States relating to electro-  
magnetic compatibility. This product satisfied the Class B limits of EN55022.  
Battery Replacement  
A lithium battery maintains system configuration information. In the event that the battery  
fails to maintain system configuration information, NECC recommends that you replace the  
battery. For battery replacement information, see Section 3, “Disassembly and  
Reassembly.”  
There is a danger of explosion if the battery is incorrectly  
replaced. Replace only with the same or equivalent type recommended by the manufacturer.  
Discard used batteries according to the manufacturer’s instructions.  
Regulatory Statements  
1
Il y a danger d’explosion s’il y a replacement  
incorrect de la batterie. Remplacer uniquement avec une batterie du même type ou d’un  
type recommandé par le constructeur. Mettre au rébut les batteries usagées conformément  
aux instructions du fabricant.  
Battery Disposal  
The CMOS battery is made of lithium. Contact your local waste management officials for  
other information regarding the environmentally sound collection, recycling, and disposal of  
the batteries.  
Mini-PCI FCC Registration Numbers  
If your system has a built-in mini-PCI modem, the FCC registration number of your system  
is H8NTAI-34309-ME-E REN 0.4. If your system has a built-in mini-PCI modem/LAN, the  
FCC registration number of your system is 2U6MLA-34036-M5-E REN 0.5A.  
2
Regulatory Statements  
NEC Computers Inc.  
456-00134-000SRV  
8/00  
15 Business Park Way  
Sacramento, CA 95828  
www.nec-computers.com  

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