P R O L I N E™ S E R I E S
GUIDE TO
PROFESSIONAL
RESULTS
Model KPCG100 Burr Coffee Mill
P R O L I N E™ S E R I E S
MOKDEPLCG100
BURR COFFEE
MILL
Introduction
Section Contents
Table of Contents ...............................3
Proof of Purchase & Registration.........5
Coffee Mill Safety ...............................6
Important Safeguards.........................7
Electrical Requirements.......................8
1
Designed to the highest standards of commercial
performance and reliability, the KitchenAid®
PRO LINE™ Series Burr Coffee Mill is your key to
making the finest coffee and espresso possible.
Two precision, flat cutting burrs will grind your coffee
to superb consistency, while the low-noise DC motor
and gear reduction system work to minimize the
frictional heating of the grinds, maximizing your
coffee’s flavor and aroma. The all-metal housing and
glass hoppers are not only durable, stylish, and easily cleaned, they help
reduce the static “cling” of coffee grinds common with plastic components.
The PRO LINE™ Series Burr Coffee Mill has been designed for years of
heavy use: the durable stainless steel cutting burrs can be easily adjusted to
compensate for wear or replaced if damaged. Like the famous KitchenAid®
Stand Mixer, the PRO LINE™ Series Burr Coffee Mill features performance
that can be enjoyed from generation to generation.
The KitchenAid® PRO LINE™ Series: commercial quality for the discriminating
home chef. From the company distinguished by its legendary craftsmanship.
2
TABLE OF CONTENTS
INTRODUCTION
Introduction............................................................................................2
Proof of Purchase & Product Registration ..............................................5
Coffee Maker Safety............................................................................6
Important Safeguards ............................................................................7
Electrical Requirements ..........................................................................8
FEATURES AND OPERATION
Coffee Mill Features................................................................................10
Using the Coffee Mill
Before First Use................................................................................13
Operating the Mill ..........................................................................13
Grind Setting Table..........................................................................16
Adjusting the Cutting Burrs....................................................................16
Coffee Mill Tips ......................................................................................19
How the Grind Affects Flavor ................................................................21
CARE AND CLEANING
Cleaning the Motor Housing & Hoppers ................................................24
Cutting Burrs
Cleaning ..........................................................................................25
Adjusting for Wear ....................................................................28
Replacing ..........................................................................................29
Troubleshooting......................................................................................30
Continued…
3
TABLE OF CONTENTS
WARRANTY AND SERVICE INFORMATION
Warranty for the 50 United States & District of Columbia......................32
Warranty for Puerto Rico........................................................................33
Arranging for Hassle-Free Replacement..................................................34
Ordering Accessories and Replacement Parts ........................................34
Arranging for Service After the Warranty Expires ..................................35
Arranging for Service Outside the 50 United States
& Puerto Rico..........................................................................................35
4
PROOF OF PURCHASE
& PRODUCT REGISTRATION
Always keep a copy of the sales receipt showing the date of purchase of
your Coffee Mill. Proof of purchase will assure you of in-warranty service.
Before you use your Coffee Mill, please fill out and mail your product
registration card packed with the unit. This card will enable us to contact
you in the unlikely event of a product safety notification and assist us in
complying with the provisions of the Consumer Product Safety Act. This
card does not verify your warranty.
Please complete the following for your personal records:
Model Number: KPCG100
Serial Number____________________________________________________
Date Purchased___________________________________________________
Store Name ______________________________________________________
5
COFFEE MILL SAFETY
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your
appliance. Always read and obey all safety messages.
This is the safety alert symbol.
ꢀ
This symbol alerts you to potential hazards that can kill or hurt you
and others.
!
All safety messages will follow the safety alert symbol and either
the word “DANGER” or “WARNING.” These words mean:
You can be killed or seriously injured
if you don’t immediately follow
DANGER
instructions.
You can be killed or seriously injured
if you don’t follow instructions.
WARNING
All safety messages will tell you what the potential hazard is, tell you how to
reduce the chance of injury, and tell you what can happen if the instructions are
not followed.
6
IMPORTANT
SAFEGUARDS
When using electrical appliances, basic safety precautions should always
be followed, including the following:
1. Read all instructions.
2. To protect against the risk of electric shock, do not put the Coffee Mill
in water or other liquids.
3. Close supervision is necessary when any appliance is used by or
near children.
4. Unplug the Coffee Mill from the outlet when not in use, before
putting on or taking off parts, and before cleaning.
5. Avoid contacting moving parts.
6. Do not operate any appliance with a damaged cord or plug, or after the
appliance malfunctions or is dropped or damaged in any manner. Return
the appliance to the nearest authorized service facility for examination,
repair, or electrical or mechanical adjustment.
7. The use of attachments not recommended or sold by KitchenAid may
cause fire, electric shock, or injury.
8. Do not use outdoors.
9. Do not let cord hang over edge of table or counter, or touch hot surfaces.
10. Check the bean hopper for the presence of foreign objects before using.
11. This product has been UL Listed for household and commercial use.
SAVE THESE INSTRUCTIONS
7
ELECTRICAL
REQUIREMENTS
Volts: 120 V.A.C. only.
Hertz: 60 Hz
WARNING
NOTE: This
Coffee Mill has a
3 prong
grounded plug.
To reduce the
risk of electrical
shock, this plug
will fit in an
Electrical Shock Hazard
Plug into a grounded
3 prong outlet.
Do not remove ground
prong.
outlet only one way. If the plug does not fit
in the outlet, contact a qualified electrician.
Do not modify the plug in any way.
Do not use an adapter.
Failure to follow these
instructions can result
in death, fire, or
A short power-supply cord is provided to
reduce the risk resulting from becoming
entangled in or tripping over a longer cord.
electrical shock.
Extension cords are available and may be used if care is exercised in their use.
If a longer extension cord is used:
• The marked electrical rating of the extension cord should be at least as
great as the electrical rating of the appliance.
• The extension cord should be a grounding-type 3 wire cord.
• The cord should be arranged so it will not drape over the countertop
or tabletop where it can be pulled on by children or tripped over.
8
P R O L I N E™ S E R I E S
FEATURES
OPEARNADTION
Features and Operation
Section Contents
Coffee Mill Features...........................10
Using the Coffee Mill
Before First Use.............................13
Operating the Coffee Mill ..............13
Grind Setting Table........................16
Adjusting the Cutting Burrs ..............16
Coffee Mill Tips ................................19
How the Grind Affects Flavor............21
9
MODEL KPCG100
BURR COFFEE MILL
FEATURES
Model KPCG100
Burr Coffee Mill
10
Bin Seal Plate
Motor Housing
Plate helps position
the coffee bin under
the grinding spout and
prevents coffee grinds
from escaping.
Die-cast metal housing is stable,
durable, and easy to clean.
Bean Hopper
7 oz. capacity bean
hopper unscrews
Grind Control Dial
Large, easy-to-use dial
selects one of 15 grind
levels in half-step
from the motor
housing for simple
cleaning. Press-fit hopper lid makes
for quick and easy filling. Hopper
and lid are dishwasher-safe
(top rack only).
increments from 1 to 8.
Grind Level Ring
Metal ring displays
grind levels 1 (coarse)
through 8 (fine).
Coffee Bin
Coffee bin is glass to
minimize the static
“cling” of coffee grinds.
Bin is dishwasher-safe
(top rack only).
On/Off Switch
Switch “On” to grind,
“Off” to stop.
Bin Platform
Platform pad seats
the coffee bin under
the grinding spout.
Continued…
11
MOBDEUL KRPCRG10C0OFFEE MILL
FEATURES
Faceplate Assembly
& Screws
Assembly includes the
grind control dial and
grind level ring. Two
Low-RPM Operation
A special DC motor and gear
reduction system slows the rotation
of the cutting burrs, minimizing
the frictional heating of the grinds
and preserving coffee flavor and
aroma. The low rpm operation also
reduces the static charge – and
“cling” – of coffee grinds.
faceplate screws attach the
faceplate assembly to the motor
housing. Loosen the screws and
remove the faceplate assembly to
access the burrs.
Power Cord with Tie
Precision Stainless
Steel Cutting Burrs
Large 2 ⁄4-inch
diameter flat cutting
burrs provide long life
Round cord has no grind-trapping
seams; the tie can be used to bundle
any excess.
1
One-Piece Metal Base with
No-Slip Rubber Feet
Metal base provides a stable
platform for the grinder. Rubber feet
dampen noise and vibration, and
help protect the countertop.
and superb grind consistency. Burrs
can be adjusted to compensate for
wear, or calibrated to meet stringent
Specialty Coffee Association of
America guidelines for espresso and
French Press grinds.
Burr Cleaning Brush
Dense bristles sweep
grinds from the
cutting burrs quickly
and easily.
12
USING THE
™
PRO LINE SERIES
BURR COFFEE MILL
2. Slide the coffee bin onto the bin
platform; the bin seal plate on
the motor housing will compress
slightly to accommodate the bin.
Make certain the bin is centered
in the middle of the bin platform.
Before First Use
Before using the coffee mill, wipe
the motor housing and cord with a
clean damp cloth. Wash the bean
hopper, hopper lid, and coffee bin in
hot soapy water, then rinse and dry.
The bean hopper, hopper lid, and
coffee bin can also be washed in the
top rack of a dishwasher.
Operating the Coffee Mill
1. Make certain the coffee mill is
unplugged. Attach the bean
hopper to the top of the motor
housing by turning the hopper
clockwise until snug.
3. Fill the bean hopper to the level
desired. At maximum, the hopper
holds 7 oz. of beans.
NOTE: This product is intended to
grind whole coffee beans only.
Continued…
13
USING THE
™
PRO LINE SERIES
BURR COFFEE MILL
6. Select the grind by turning the
grind control dial to the desired
setting on the grind level ring. See
the grind setting table on the next
page to match the grind level to
your brewing process. With use,
you’ll be able to refine the settings
to match your own tastes.
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong
outlet.
Do not remove ground prong.
Do not use an adapter.
Failure to follow these
instructions can result in
death, fire, or electrical shock.
4. Place the hopper lid onto
the hopper.
NOTE: Because partially ground coffee
beans may remain between the burrs
after the grinder is turned off,
selecting a finer grind may be easier
when the coffee mill is running.
5. Plug into a grounded 3 prong
outlet. The tie provided on the
power cord can be used to bundle
any excess cord.
14
7. To grind coffee, flip the On/Off
Switch to the “On” position.
8. When the desired amount of
coffee has been ground, flip
the On/Off Switch to the “Off”
position, remove the coffee
container, and scoop out the
ground coffee.
15
ADJUSTING THE
CUTTING BURRS
Grind Setting Table
Average Grind Size
Setting
Grind
For
produced by the coffee mill before adjustment
8
5
1
Fine
Espresso
325 microns
750 microns
1250 microns
Medium
Coarse
Automatic Drip
French Press
Adjusting for Maximum
Grind Fineness
Adjusting the Cutting Burrs
From the factory, the PRO LINE™
Series Burr Coffee Mill will provide
grinds suitable for almost all types of
brewing. If you’re an espresso or
French Press aficionado, however, you
may wish to adjust the cutting burrs
to provide optimum performance for
your style of brewing. With
adjustment, the PRO LINE™ Series
Burr Coffee Mill will easily meet
stringent Specialty Coffee Association
of America grind-size specifications for
espresso (250 micron grind size) or
French Press brewing (1500 micron
grind size).
Adjusting the mill to provide
maximum fineness will slightly
decrease the grind sizes throughout
the grinding range. (To adjust the
mill to provide coarser grinds,
see page 18.)
1. Empty the bean hopper, then run
the mill a few seconds to clear any
remaining beans from the machine.
2. Turn the grind control dial to
level “8”.
16
5
3. Using a ⁄32-inch allen wrench or
5. Rotate the grind control gear
clockwise 1 “click” or detent at a
time until you hear the burrs
hex-head screwdriver, remove the
screw located in the front of the
grind control dial by turning it
counter-clockwise. Hold the grind
control dial so that it does not
rotate as the screw is removed.
Once the screw is free, remove
the grind control dial.
touching one another – when they
touch, the burrs will make a distinct
“rubbing” or grating sound.
6. When the burrs are touching, turn
the grind control gear counter-
clockwise 1 “click” or detent. The
grating or “rubbing” sound will
stop. Turn off the mill by flipping
the On/Off Switch to the “Off”
position. The mill is now calibrated
to provide maximum fineness.
The white grind
control gear
should be visible once the grind
control dial is removed.
4. Turn on the mill by flipping the
On/Off Switch to the “On”
position.
Continued…
17
ADJUSTING THE
CUTTING BURRS
7. Re-attach the grind control dial,
making certain the dial indicator
points to grind level “8”.
screw is free, remove the grind
control dial.The white grind
control gear should be visible once
the dial is removed.
NOTE: If the coffee mill produces a
grating or “rubbing” sound during
use, the burrs have been improperly
adjusted. Damage to the burrs will
result. Readjust the burrs immediately.
3. Rotate the grind control gear
counter-clockwise 1 “click” or
detent at a time until the
“clicking” sound diminishes and
the gear offers little resistance to
being turned.
Adjusting to Provide
Coarser Grinds
When the mill is adjusted to provide
coarser grinds, grind sizes will increase
throughout the grinding range and
the finest level may become too
coarse for espresso. (To re-calibrate
the grinder for maximum fineness,
see page 16.)
1. Turn the grind control dial to
level “1”.
4. Re-attach the grind control dial,
making certain the dial indicator
points to level “1”.
5
2. Using a ⁄32-inch allen wrench or
hex-head screwdriver, remove the
screw located in the front of the
grind control dial by turning it
counter-clockwise. Once the
18
™
PRO LINE SERIES
BURR COFFEE MILL
TIPS
Select the correct grind for the brew process you are
using. 15 grind levels are available in half-step
1
increments from 1 to 8. Level 8 produces a very fine
1
grind perfect for espresso, 4 ⁄
2
to 6 are medium grinds
appropriate for automatic drip coffee makers, and
1 is a coarse grind suited to French Press brewing.
Experiment – your tastes may be better served by
using a slightly finer or coarser grind.
For standard drip-process coffee, a good starting
point is to use 1 ounce of coffee for every 4 cups
2
of brew water as measured with the carafe (a carafe
1
“cup” is about 4 ⁄
4
ounces). Finer grinds usually
require less coffee, but using too fine a grind will
result in bitter flavor – see “How the Grind Affects
Flavor” on page 21.
If you prefer substantially weaker-than-average coffee,
it’s best to brew using a normal amount of ground
coffee and then dilute the result with hot water. Doing
this will maximize flavor and minimize bitterness.
Continued…
19
™
PRO LINE SERIES
BURR COFFEE MILL
TIPS
Ground coffee loses flavor and aroma very quickly. For the best
results, grind only as much as you intend to immediately use.
3
To retain freshness, coffee beans should be stored in an airtight
container and kept in a cool, dark place. It is not recommended that
you store beans in the grinder’s bean hopper for a prolonged period.
4
5
6
Clean the coffee bin and cutting burrs frequently.
Grinding flavored coffee beans will impart an off-taste to any other
coffee that is ground in the mill. If you enjoy flavored coffee, it’s best
to add flavored syrups or creamers to your coffee after brewing or
dedicate another mill for grinding flavored beans only.
NOTE: The burrs will require more frequent cleaning when
grinding flavored coffee beans.The coffee mill is intended for
grinding whole coffee beans only. Do not grind other food items.
20
HOW THE GRIND
AFFECTS FLAVOR
The flavor of coffee depends on a
variety of factors, including the
quality, freshness, and roast of the
beans, the purity of the brew water,
the cleanliness of the brewing
equipment, and the brewing
temperature. The fineness
oils and essences, resulting in a very
thin and weak flavor. If the correct
grind is used, adding more coffee
simply makes a brew stronger
without making it excessively bitter.
The consistency of the grind is also
an important factor in the flavor of
coffee – and absolutely critical
and consistency of the grind
is also critical.
Coffee that is ground too
fine for a particular
when making great espresso.
If the grounds are uniform,
brewing process – using a
equal amounts of soluble
fine espresso grind in a drip coffee
maker, for example – will result in
the brew water over-extracting the
oils and aromatic compounds in the
coffee, yielding a brew that is
extremely pungent and bitter.
Conversely, coffee that is too coarsely
ground for a particular process will
result in the under-extraction of the
compounds will be extracted from
each. If the grounds vary in size,
some will be over-extracted and
some will be under-extracted,
leading to extremely poor quality.
It's not surprising that a precision
grind is mandatory for good espresso,
which is brewed with near-boiling
water under 130-lbs. of pressure.
Continued…
21
Coffee grind quality is directly related
to the type of grinder used. High
speed grinders with small burr sets
are usually not able to produce
the fineness or consistency required
for the best espresso. They also
excessively heat the beans while
grinding, resulting in lost flavor
and aroma.
The PRO LINE™ Series Burr Coffee
Mill uses a pair of large, commercial-
style cutting burrs to grind coffee
with precision. Frictional heating is
minimized with a gear reduction
system that slows burr rotation,
and uniformity is enhanced with
a helical-gear that transports beans
to the burrs at a controlled rate.
The result is a superb grind that
makes your coffee and espresso
the best it can be.
22
P R O L I N E™ S E R I E S
CARE
CALNEDANING
Care and Cleaning
Section Contents
Cleaning the Housing & Hoppers......24
Cutting burrs
Cleaning.......................................25
Adjusting for Wear........................28
Replacing......................................29
Troubleshooting................................30
23
CARE AND CLEANING
Cleaning the Motor Housing
and Hoppers
• Make sure the coffee mill is switched off and
unplugged before cleaning.
• Do not immerse the motor housing in water.
• Never immerse the cutting burrs, burr-shaft
assembly, or face-plate assembly in water.
Keep them dry at all times.
• Do not use abrasive cleansers or
scouring pads.
Wipe the motor housing and cord with a
clean damp cloth. Dry with
a soft cloth.
Wash the coffee bin, bean
hopper, and hopper lid in
hot soapy water, then rinse
and dry.
The bean hopper, hopper lid,
and coffee bin can also be
washed in the top rack of a
dishwasher.
24
2. Using a flat-head screwdriver, turn
the two faceplate screws counter-
clockwise until the faceplate
Cleaning the Cutting Burrs
If the mill is used frequently, the
cutting burrs need to be cleaned
every few weeks for best performance.
Cleaning enables the burrs to achieve
the finest, most consistent grinds
possible – which is especially important
when grinding coffee for espresso.
assembly is free. (The faceplate
screws have retaining clips that
prevent them from being removed
from the faceplate assembly.)
Foreign objects – like pebbles or twigs
– sometimes find their way into whole
bean coffee. These objects may cause
the mill to jam. If this happens, follow
the burr-cleaning procedure to remove
the foreign material.
1. Make sure the mill is switched off
and unplugged. Remove the coffee
bin and bean hopper from the mill.
Continued…
25
CARE AND CLEANING
3. Carefully slide the faceplate
assembly away from the motor
housing. A separate burr-shaft
assembly on the inside of the motor
housing will usually slide out with
the face plate assembly. Place a
hand under the burr-shaft assembly
to prevent it from falling as the
faceplate assembly is removed. If
the burr-shaft assembly does not
slide out with the face-plate
assembly, grasp the center shaft of
the burr-shaft assembly and remove
it from the housing.
Burr-Shaft Assembly
NOTE: Never wash the burrs or burr-
shaft assembly in water. Keep them dry
at all times.
Faceplate Assembly
4. Using the burr-cleaning brush, clean
the burr mounted on the burr-shaft
assembly and the burr mounted
within the motor housing.
26
5. After cleaning, tilt the grinder
backward so the front of the motor
housing faces upward.
7. Once the burr-shaft assembly is in
the motor housing, rotate the
assembly until it falls into place.
When correctly positioned, the burr-
shaft assembly cannot be rotated.
6. With the corkscrew-shaped auger
shaft facing into the motor housing,
insert the burr-shaft assembly into
the grinder. Keep the burr-shaft
assembly level, so the tip of the
auger shaft will line up with the
small socket in the motor housing.
Continued…
27
CARE AND CLEANING
8. Place the faceplate assembly onto
Adjusting The Cutting Burrs
For Wear
the motor housing. Make sure the
numbers on grind level ring are
positioned across the top of the
assembly. Using your fingers, tighten
The cutting burrs are made of high-
quality stainless steel for exceptional
longevity. After prolonged use, however,
the faceplate screws by turning them
the burrs might require adjustment to
clockwise. Alternate tightening the
compensate for wear. If your grinds –
screws, keeping them even – do not
especially espresso – are not as fine as
completely tighten one screw before
they used to be, an adjustment
probably needs to be made.
tightening the other.
Please see “Adjusting the Cutting
Burrs” on page 16 for information on
adjusting the burrs to provide
maximum grind fineness.
9. After the faceplate screws have
been finger-tightened, use a flat-
head screwdriver to tighten them
until snug.
10.Place the grinder upright. It is now
ready for use.
28
3. Remove the burr from the motor
housing by turning the two burr-
mounting screws counter-clockwise
until free.
Replacing the Cutting Burrs
If the cutting burrs are damaged, or
have reached the end of their life
(usually after grinding 600–800 lbs.
of coffee), they can be replaced easily.
Contact KitchenAid at 1-800-541-6390
to order a set of replacement burrs.
To replace the burrs:
1. Remove the faceplate and burr-shaft
assemblies. For instructions, see
“Cleaning the Cutting Burrs” steps
1, 2, and 3 on pages 25 and 26.
2. With a Phillips screwdriver, remove
the burr from the burr-shaft assembly
by turning the two burr-mounting
screws counter-clockwise until free.
4. Attach the replacement burrs to
the burr-shaft assembly and motor
housing using the burr-mounting
screws. Make certain the cutting
surfaces of the burrs face outward,
and the burr-mounting screws
are tight.
5. Insert the burr-shaft assembly into
the motor housing and attach the
faceplate assembly. For instructions,
see “Cleaning the Cutting Burrs”
steps 5 – 10 on pages 27 and 28.
29
TROUBLESHOOTING
• If the mill does not run when switched on:
Check to see if the mill is plugged into a grounded 3 prong outlet. If it is, unplug
the mill, then plug it back in again. If the grinder still does not work, check the
fuse or circuit breaker on the electrical circuit the mill is connected to and make
sure the circuit is closed. If the mill does not run after taking these steps, a foreign
object may be jamming the cutting burrs. See “Cleaning the Cutting Burrs” on
page 25 for more information.
• If the mill runs when switched on, but coffee does not grind:
The cutting burrs require cleaning or are worn. See “Cleaning the Cutting Burrs”
on page 25 or “Replacing the Cutting Burrs” on page 29 for more information.
• If the mill is operating normally, but stops abruptly:
Immediately turn off the grinder. A foreign object, such as a pebble or twig,
may have jammed the cutting burrs. See “Cleaning the Cutting Burrs” on
page 25 for more information.
• If the grind is too coarse, or the mill isn’t producing an acceptable
range of grinds:
See “Adjusting the Cutting Burrs” on page 16 or “Replacing the Cutting Burrs”
on page 29 for more information.
If the problem cannot be fixed with the steps above, see the KitchenAid Warranty
and Service section on the following page.*
*Do not return the coffee mill to the retailer. Retailers do not provide service.
30
P R O L I N E™ S E R I E S
WARRANTY
AND SERVICE
INFORMATION
Warranty Information
Section Contents
Warranty for the U.S. .......................32
Warranty for Puerto Rico ..................33
Arranging for
Hassle-Free Replacement..................34
Ordering Accessories
and Replacement Parts .....................34
Arranging for Service
After the Warranty Expires................35
Arranging for Service Outside
the U.S. & Puerto Rico......................35
31
COFFEE MILL WARRANTY
FOR THE 50 UNITED STATES
AND DISTRICT OF COLUMBIA
This warranty extends to the purchaser and any succeeding owner for PRO LINE™ Series
Burr Coffee Mills operated in the 50 United States and District of Columbia.
Length of
Warranty:
KitchenAid Will Not
Pay For:
KitchenAid Will Pay For Your
Choice of:
Two Year Full
Warranty for
Household Use,
from date of
purchase.
A. Repairs when the
Coffee Mill is used
in other than
Hassle-Free
Replacement of
your Coffee Mill.
See “Arranging for
Hassle-Free
normal single family
home use.
B. Damage resulting from
accident, alteration,
misuse or abuse.
C. Any shipping or
handling costs to
deliver your Coffee
Mill to an Authorized
Service Center.
D. Replacement parts or
repair labor costs for
Coffee Mills operated
outside the 50 United
States and District of
Columbia.
Replacement” for details, or call
the KitchenAid Customer
Satisfaction Center toll-free at
1-800-541-6390.
OR
The replacement parts and repair
labor costs to correct defects in
materials and workmanship.
Service must be provided by an
Authorized KitchenAid Service
Center. See the KitchenAid®
PRO LINE™ Series Burr Coffee
Mill Warranty for Puerto Rico
for details on how to arrange
for service.
KITCHENAID DOES NOT ASSUME ANY RESPONSIBILITY FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES. Some states do not allow the exclusion or limitation of
incidental or consequential damages, so this exclusion may not apply to you. This warranty gives
you specific legal rights and you may also have other rights which vary from state to state.
32
COFFEE MILL
WARRANTY
FOR PUERTO RICO
A limited two year warranty extends to the purchaser and any succeeding owner for
PRO LINE™ Series Burr Coffee Mills operated in Puerto Rico. During the warranty
period, all service must be handled by an Authorized KitchenAid Service Center.
Please bring the Coffee Mill, or ship it prepaid and insured, to the nearest Authorized
Service Center. Call toll-free 1-800-541-6390 Monday through Friday, 8 a.m. to 8 p.m.
(Eastern Time), or Saturday, 10 a.m. to 5 p.m. to learn the location of a Service Center
near you. Your repaired Coffee Mill will be returned to you prepaid and insured.
33
ARRANGING FOR
HASSLE-FREE REPLACEMENT
IF YOU RESIDE IN THE 50 UNITED STATES and your KitchenAid® PRO LINE™ Series
Burr Coffee Mill should fail within two years of ownership, simply call our toll-free
Customer Satisfaction Center at 1-800-541-6390 Monday through Friday, 8 a.m. to
8 p.m. (Eastern Time), or Saturday, 10 a.m. to 5 p.m. Give the consultant your
complete shipping address. (No P.O. Box Numbers, please.)
KitchenAid will arrange to deliver an identical or comparable replacement to your door
free of charge and arrange to have your “failed” Coffee Mill returned to us. Your
replacement unit will also be covered by our two year full warranty.
When you receive your replacement PRO LINE™ Series Burr Coffee Mill, use the carton
and packing materials to pack-up your “failed” Coffee Mill. In the carton, include your
name and address on a sheet of paper along with a copy of the proof of purchase
(register receipt, credit card charge slip, etc.).
ORDERING ACCESSORIES AND
REPLACEMENT PARTS
To order accessories or replacement parts for your Coffee Mill, call toll-free
1-800-541-6390 Monday through Friday, 8 a.m. to 8 p.m. (Eastern Time), or Saturday,
10 a.m. to 5 p.m., or write to: Customer Satisfaction Center, KitchenAid Portable
Appliances, P.O. Box 218, St. Joseph, MI 49085-0218.
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ARRANGING FOR SERVICE AFTER
THE WARRANTY EXPIRES
For service information, call toll-free 1-800-541-6390 Monday through Friday,
8 a.m. to 8 p.m. (Eastern Time), or Saturday, 10 a.m. to 5 p.m., or write to:
Customer Satisfaction Center, KitchenAid Portable Appliances, P.O. Box 218,
St. Joseph, MI 49085-0218.
WARNING
Electrical Shock Hazard
Unplug before servicing.
Failure to do so can result
in death or electrical shock.
ARRANGING FOR SERVICE OUTSIDE
THE 50 UNITED STATES
AND PUERTO RICO
Consult your local KitchenAid dealer or the store where you purchased your PRO LINE™
Series Burr Coffee Mill for information on how to obtain service.
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®
™
FOR THE WAY IT’S MADE.
® Registered Trademark/™ Trademark of KitchenAid, U.S.A
© 2003. All rights reserved.
Specifications subject to change without notice.
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