A O Smith TC 099 User Manual

Service Handbook  
VF Boiler  
Variable Fire Boiler  
Domestic Hot Water/Hydronic Heating  
M O D E L S C O V E R E D  
VW and VB 500, 750, and 1000 Models  
Series 100 and 101  
Part No. TC-099 • Printed in the U.S.A. • 0407  
A. O. SMITH WATER PRODUCTS COMPANY  
VF BOILER SERVICE MANUAL  
Technical Training Department ©2007  
CONTENTS  
Introduction....................................................................... 2  
61  
67  
68  
71  
Troubleshooting - Error Messages..................................  
Display Is Blank................................................................  
Error Message “Display Fail”..........................................  
Error Message “No Config Key”......................................  
Error Message “Config Key CRC”...................................  
Error Message “Config Key Part”....................................  
Error Message “Low AC Voltage”....................................  
Error Message “Low 24 VAC”..........................................  
Error Message “Low Water”............................................  
Error Message “Low Gas”...............................................  
Error Message “No Flow”................................................  
Error Message “Sequence Err”.......................................  
Error Message “Ignition Speed”......................................  
Error Message “Mtr Spd < Min Spd”................................  
Error Message “Blower Prov Stg1”.................................  
Error Message “Blocked Flue”........................................  
Error Message “Flame Stg1.............................................  
Error Message “Igniter Stg1.............................................  
Boiler Controls Information.............................................  
Operating Temperatures..................................................  
Bypass Lines.....................................................................  
Technical Specifications..................................................  
Glossary............................................................................  
Qualifications.................................................................... 2  
Service Warning................................................................ 2  
Tools Required.................................................................. 3  
EMC 5000 Modulation Control System........................... 4  
UIM - User Interface Module - Overview.......................... 4  
UIM - Status Lights............................................................ 6  
UIM - Input Buttons........................................................... 7  
UIM - Changing Settings.................................................. 8  
UIM - Menu Screens.......................................................... 9  
Principles of Operation.................................................... 11  
VFD and Blower Operation.............................................. 11  
Venturi Operation - Gas Train.......................................... 12  
Blower Speed Verification - Hall Effect Sensor.............. 13  
Config Key - Blower Speed Programming...................... 14  
Sequence Of Operation.................................................... 15  
START UP PROCEDURE.................................................. 17  
Adjusting Manifold Gas.................................................... 19  
Poor Combustion - Ignition Problems............................ 20  
Manifold Gas Pressure Check......................................... 23  
Control Panel Layout........................................................ 24  
MCB - Modulation Control Board.................................... 25  
PDB - Power Distribution Board...................................... 35  
VF BOILER SERVICE MANUAL  
INTRODUCTION  
This Service Manual is designed to aid in servicing and troubleshooting A. O. Smith VF  
boilers. Models VW/VB 500 - 1000 - series 100/101 boilers are covered in this manual.  
The instructions and illustrations contained in this service manual will provide you with  
troubleshooting procedures to verify proper operation and diagnose and repair common  
service problems.  
Important Service Reminder  
When performing any troubleshooting step outlined in this service manual always consider  
the wiring and connectors between components. Perform a close visual inspection of all  
wiring and connectors to and from a given component before replacement. Ensure wires  
were stripped before being crimped in a wire connector, ensure wires are crimped tightly in  
their connectors, ensure connection pins in sockets and plugs are not damaged or worn,  
ensure plugs and sockets are mating properly and providing good contact.  
Failure to perform this critical step or failing to perform this step thoroughly often results in  
needless down time, unnecessary parts replacement, and customer dissatisfaction.  
Instruction Manual  
Have a copy of the Instruction Manual that came with the boiler on hand for the model and  
series number before servicing.  
Installation information given in this service manual is not a complete installation instruction.  
Installation information covered in this service manual has a limited focus as it applies to  
servicing the boiler. This Service Manual does not replace or supersede the Instruction  
Manual that came with the boiler. Always refer to the Instruction Manual that came with the  
boiler for complete installation instructions.  
Qualifications  
Service of A. O. Smith VF boilers requires ability equivalent to that of a Qualified Service  
Agent (defined by ANSI below) in the field involved. Installation skills such as plumbing, air  
supply, venting, gas supply, electrical supply are required in addition to electrical testing  
skills. Start up and servicing of VF boilers requires combustion analysis test equipment.  
ANSI Z223.1 2006 Sec. 3.3.83: “Qualified Agency” - “Any individual, firm, corporation or  
company that either in person or through a representative is engaged in and is responsible  
for (a) the installation, testing or replacement of gas piping or (b) the connection, installation,  
testing, repair or servicing of appliances and equipment; that is experienced in such work;  
that is familiar with all precautions required; and that has complied with all the requirements  
of the authority having jurisdiction.”  
Service Warning  
If you are not licensed or certified to perform a given task do not attempt to perform any of  
the service or installation procedures outlined in this manual. If you do not understand the  
instructions given in this manual or do not feel confident in your abilities to perform a given  
task do not attempt to perform any procedures outlined in this manual.  
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Tools Required  
• Instruction Manual that came with the boiler.  
• Hand tools common to installation and service of commercial water heaters and boilers.  
• TORX® T40 or 5mm hex wrench - for setting gas mixture at gas valve.  
• 3mm or 7/64in hex (allen) wrench - for setting gas mixture at gas valve.  
• Two - U tube manometers (preferably) or gas pressure gauges. U tube manometers can  
be used to accurately measure supply gas pressures. However, their resolution is  
insufficient to be used for measuring draft, manifold gas pressure on VF boilers, or  
perform air pressure switch testing. U tube manometers or gas pressure gauges may not  
be substituted for Digital Manometers listed below.  
• Digital Manometer (s) range -20.00 to +20.00" W.C., resolution 0.01" W.C. Recommend  
UEI model EM200 or equivalent. Used to test performance of air pressure switches,  
measure draft, and measure manifold gas pressure.  
• True RMS Digital Multi Meter DMM, recommend UEI model DL289 or Fluke equivalent.  
Capable of measuring:  
AC/DC Voltage  
VAC Frequency (Hz)  
Ohms  
DC micro amps µA  
• AC amp meter- recommend UEI model DL289 or equivalent.  
• Combustion analyzer  
Capable of measuring:  
CO2  
CO  
Draft Pressure  
Exhaust Temperature  
Efficiency  
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EMC 5000 MODULATION CONTROL SYSTEM  
This portion of the service manual will cover the EMC 5000 Modulation Control system  
(EMC - Energy Management Control). The EMC 5000 control system includes several  
components: a UIM (User Interface Module), a MCB (Modulation Control Board), and a PDB  
(Power Distribution Board). The EMC 5000 Control System can control single stage,  
multiple stage, and modulating boilers and water heaters. This service manual should be  
used as a reference for A. O. Smith VW/VB 500-1000 Series 100-101 boilers only.  
Features Include:  
EMI / RFI filtering - built into all circuit boards. (EMI = Electro Magnetic Interference, RFI  
= Radio Frequency Interference) Helps prevent or eliminate erratic operation caused by  
EMI/RFI.  
Help screens - text based operational information to help the user understand how to  
change settings and navigate the menu screens.  
Self diagnostics - text based diagnostic information (error and fault messages) on board  
to help service technicians quickly and accurately service the boiler.  
Error message log - will retain a 9 event history (plus the current event) of error  
messages with a time stamp. This will help diagnose load and/or environmental conditions  
that may be contributing to a problem with operation or a lock-out.  
Short cycling protection - if any stage logs more than 30 cycles in one hour the control  
enters a short cycle prevention condition. The boiler will continue to operate in this mode.  
The UIM will display and log a “Short Cycle Cond” error message with the yellow Standby  
system status LED flashing. The MCB will add a 180 second delay before activating any  
stage’s call for heat after the last call for heat during this operating mode.  
The short cycle protection mode can be ended (reset) by touching the Select button on the  
UIM while the error message is displayed.  
Temperature probe filtering - The inlet, outlet, and remote Tank/Loop temperature  
probes are read twice per second by the MCB and are filtered for 4 seconds. This filtering  
will help prevent rapid short cycling caused by momentary fluctuations in temperature.  
Pressure/flow switch filtering - input switches such as air pressure switches are read  
every second by the MCB and are filtered (de-bounced) for 6 seconds. This desensitizes  
the input signal and will help prevent nuisance error/fault conditions due to momentary  
fluctuations caused by wind gusts or blower speed changes. The flow switch is filtered for  
4 seconds.  
Network capability - multiple boilers can be networked together (daisy chained) with  
standard Category 5/6 network cable and given individual network addresses.  
Access/monitoring with future A. O. Smith EMS (Energy Management System)  
controller.  
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UIM - USER INTERFACE MODULE - OVERVIEW  
The UIM is an assembly that consists of several electronic components. The main circuit  
board in the assembly is the UIB (User Interface Board) which houses the communications  
port. The UIB relays user input and data to and from the MCB, controls the LCD, and  
activates the LEDs. Mounted to the UIB is a TSB (Touch Sensor Board) containing the touch  
sensor pads that are the user input buttons. There is a LCD module mounted to the UIB that  
displays operational information and diagnostic messages in plain English.  
LEDs  
• Three “System Status” LED lights: Service, Standby, Running.  
Located to the right of the LCD.  
(Light Emitting Diode)  
• Firing Rate Status indicator - located in the lower right portion of  
the UIM. Four LED lights behind a green (gradient) translucent  
cover. This display indicates the approximate firing rate  
between 25% and 100%.  
LCD  
• LCD display - 4 lines, up to 20 characters per line.  
(Liquid Crystal Display)  
• 10 different screens - Menus, Temperatures, System Status,  
Control States, User Settings, Configuration Settings, Log &  
System Information, Current Error, Error History, and Reload  
Defaults (see page 9).  
Text based operational and diagnostic information.  
User Input Buttons  
Settings / Memory  
• Select - Menu - Help - Up - Down.  
• 5 touch sensitive buttons for user input. Located on the lower  
left portion of the UIM.  
• No moving parts - no pressure is required; these buttons  
activate on finger presence.  
• Non volatile memory; once new settings are confirmed  
(touching the Select button) they remain in memory.  
LCD display  
4 line x 20 character  
System Status  
LEDs  
Firing Rate Status  
5 Touch Sensitive  
User Input Buttons  
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UIM - USER INTERFACE MODULE - STATUS LIGHTS  
System Status  
LEDs  
LCD display  
4 line x 20 character  
Firing Rate  
Status  
5 Touch Sensitive  
User Input Buttons  
System Status LED Lights  
The three “System Status” LED lights on the upper  
right portion of the UIM convey current operational  
and diagnostic information.  
The red Service LED will be continuously illuminated  
for soft lock-outs and flashing on and off for hard lock-  
outs.  
Soft lock-outs will automatically reset after the condition that caused the error has been  
corrected or a factory programmed time period of one hour. Soft lock-outs can also be reset  
by touching the Select button while the error screen is displayed.  
Hard lock-outs can only be reset by touching the Select button while the error screen is  
displayed. Power interruptions or cycling the power on and off will not reset hard or  
soft lock-outs.  
The yellow Standby LED is illuminated whenever the system set point has been satisfied.  
The green Running LED is illuminated continuously whenever a call for heat is active.  
Firing Rate Status  
The Firing Rate Status indicator shows the current  
firing rate of the boiler between; 25 and 100%.  
The Firing Rate Status indicator will not illuminate  
unless flame is proven by one of the two flame  
sensors; high fire sensor/low fire sensor.  
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UIM - USER INTERFACE MODULE - USER INPUT BUTTONS  
System Status  
LEDs  
LCD display  
4 line x 20 character  
Firing Rate  
Status  
5 Touch Sensitive  
User Input Buttons  
Select Button is used to:  
• Enter menu screens.  
• Activate adjustment mode for various settings. The [ > ] will be flashing  
slowly to the left of the menu item when the adjustment mode is active.  
• Confirm and store new values and settings in memory.  
• Reset the control when in a lock-out condition.  
Menu Button is used to:  
• Display a list of available menu screens.  
• Abort or cancel new values and settings, returning to last saved value.  
Help Button is used to:  
Touch once to display helpful information about the current menu screen.  
Touch a second time to return to previous screen.  
Touched from the main menu screen and the UIM displays general  
information on how to use the EMC 5000 user interface.  
Up and Down Buttons are used to:  
• Scroll or navigate up and down lists of menu screens and menu items.  
When the current menu contains more than four lines of text, Up and  
Down arrows will appear on the right side of the LCD screen indicating  
more information is available off screen.  
• Change values for user settings when adjustment mode has been  
activated by pressing the Select button. (Select button must be touched  
once more to confirm and store the new value in memory)  
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UIM - USER INTERFACE MODULE - CHANGING SETTINGS  
The sequence of UIM screen displays below is an example of how to navigate the menus to change  
the Operating Set Point.  
Screen Display 1: shows the temperatures screen. This is the default display screen the UIM comes  
to rest at after approximately 60 seconds without any user input. The Menu button is touched once  
to enter the Menus screen containing 9 different sub menus.  
Screen Displays 2 - 4: show the first four lines of the Menus screen. The Down button is touched  
several times to navigate to the User Settings menu on line four. The [ > ] sign on the left moves  
down one line each time the down button is touched. Also notice the down arrow that appears on  
the lower right corner, this indicates there are more menu items below the four lines currently being  
displayed. Up arrows appear on the top right corner when there are more menu items above.  
Screen Display 5: the Select button is touched once to enter the User Settings menu.  
Screen Display 6: shows the first four lines of the User Settings menu. Touching the Select button  
while the [ > ] sign is lined up with the “Oper Setpnt” menu item activates the adjustment mode for  
this menu item. (Oper Setpnt = Operating Set Point)  
1
2
3
4
5
6
The Operating Set Point can now be changed. The [ > ] sign begins to flash on and off slowly  
indicating the adjustment mode is active for this setting. Touching the Up button once at this point  
would change the Operating Set Point 1 degree higher. Touching the Down  
button once would lower the setting by 1 degree. Touch the Up or Down  
button continuously and the setting will start to ramp up or down rapidly.  
Release the Up or Down button when the desired setting is reached.  
Touch the Select button once to confirm and store the new value in memory.  
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UIM - USER INTERFACE MODULE - MENU SCREENS  
At the top center of the UIM panel is the display LCD. This LCD is used to provide  
information to the user through menu activated screens. Within each of the screens, helpful  
context sensitive information can be displayed at any time by touching the “Help” button.  
Touching the help button once more returns the user to the previous screen.  
The 10 available screens are:  
Menu Screen:  
Displayed when the “Menu” button is touched. This screen is the selection point for the other  
menu screens.  
Temperatures Screen (Default Screen):  
Displays the temperatures sensed from the Outlet, Inlet, and optional remote Tank/Loop  
temperature probes. This screen also displays the calculated temperature rise (Outlet minus  
Inlet) through the boiler, sometimes referred to as the Delta T (ΔT). Shorted and  
disconnected probes will have “Short” and “----” displayed to the right. The Temperatures  
Screen is the default screen the boiler will come to rest at without any user input for  
approximately 60 seconds.  
There are no adjustable user inputs available from this screen.  
System Status Screen:  
This screen is used to view the status of switch inputs and output states. An asterisk (*) is  
displayed next to the label when the status is “True” (the description is fulfilled). For  
example; if water is flowing, as detected by the flow switch, an asterisk (*) will appear in front  
of the Flow label (IE: *Flow).  
There are no adjustable user inputs available from this screen.  
Control States Screen:  
The CCB/FCB operating states of the boiler are displayed in this menu screen along with the  
actual blower motor rpm as relayed from a Hall Effect sensor (page 13) located inside the  
end cap of the blower motor. Blower rpm are displayed in real time. CCB and MCB are the  
same component on VF Boilers. See explanation for this and the FCB term on page 25.  
There are no adjustable user inputs available from this screen.  
User Settings Screen:  
This screen is used to enter values for various user settings such as; the operating set point  
abbreviated Oper Setpnt, the Hi Limit (automatic high limit), pump post circulate time etc.  
The Select button must be touched once to activate the adjustment mode for a user setting  
and again to confirm and store the new setting into memory.  
Configuration Settings Screen  
Displays the status of the SW1 and SW2 dip switches (pages 30 and 33) on the MCB.  
There are no adjustable user inputs available from this screen.  
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UIM - USER INTERFACE MODULE - MENUS  
Log & System Info Screen:  
This screen displays the following:  
• Elapsed hours of operation (Total time system has been powered up).  
• Number of running minutes (Number of minutes system has been in the run mode).  
• Number of heating cycles.  
• kBtu rating of the boiler.  
• Software revision of the CCB (MCB), FCB, and Config Key (see explanation on page 25).  
There are no adjustable user inputs available from this screen.  
Current Error Screen:  
Displays the current error the system has detected, plus a timestamp of when the error  
occurred. (The timestamp is based on the elapsed hours value at the time the error  
occurred. It is displayed in hours and minutes). This error remains displayed as long as it is  
still valid. When cleared it is moved to the Error History Screen. The system will  
automatically jump to this screen when an error is detected. It will also go to this screen  
upon power-up if an error was still valid when power was turned off.  
Errors are cleared (control system is reset) from this screen by touching the Select button.  
There are no adjustable user inputs available from this screen.  
Error History Screen:  
This screen displays a list of the last 9 errors (with timestamps) that have occurred. The last  
error to occur is displayed first. The actual date and time of the event can be calculated by  
subtracting the error time stamp from the elapsed hours of operation in the Log & System  
Info Screen. This can be helpful when determining if the error is related to environmental or  
load conditions.  
There are no adjustable user inputs available from this screen.  
Reload Defaults Screen:  
From this screen the user can restore the factory default values for screen adjustable  
configurations by touching the Select button. See page 70 for default values.  
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PRINCIPLES OF OPERATION  
VF boilers do not have a gas orifice. The blower “pulls” gas from the gas valve into a Venturi  
attached to the suction (inlet) side of the blower (page 12). As the speed of the blower is  
increased the vacuum in the Venturi is also increased and more fuel gas and combustion air  
is supplied to the burner. This is the basic principle of how a VF boiler modulates firing rate.  
VFD and Blower Operation  
VF boilers have a small circuit board (Daughter Board) attached to the MCB circuit board  
(page 25). The MCB controls a VFD (variable frequency drive) through the J24 socket  
connections on the Daughter Board (page 34). The VFD in turn powers the blower motor  
directly. The VFD controls blower speed precisely by modulating the frequency (Hz) of the  
power supplied to the blower motor. VFD output to the blower is a 3 Phase power supply.  
Three conditions must be met before the VFD will start the blower:  
1. 120 VAC is supplied to the VFD 120 VAC input.  
2. The MCB closes an enable/disable circuit that enables VFD operation.  
3. The MCB sends a 1-10 VDC instruction to modulate blower speed.  
The DC voltage instruction sent by the MCB is directly proportional to blower speed - higher  
DC voltage = higher (faster) blower speed.  
The blower power frequency (Hz) is also directly proportional to blower speed - higher  
frequency = higher (faster) blower speed. The output frequency is displayed on the VFD.  
Ground Hot Neutral  
120 VAC input  
Output Frequency  
Display  
VFD  
R/L1  
N
3 Phase Power  
Variable Frequency  
Output To Blower  
Blower Motor Wires  
Black White Red  
Low Voltage Terminal Strip  
U/T1 V/T2 W/T3  
RC RA  
1-10 VDC Instruction  
Enable/Disable  
+15  
0V AI1 +5V DO LI1 LI2 LI3 LI4  
V
1-10 VDC Speed Instruction  
Enable/Disable Circuit  
See the important service notes on page 34  
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PRINCIPLE OF OPERATION (CONT)  
Venturi Operation - Gas Train  
A Venturi is connected to the inlet side of the combustion blower on VF Boilers. The gas line  
from the outlet of the gas valve connects to the Venturi. The Venturi contains a cone shaped  
restrictor that constricts the air passage to the blower. As air enters the constriction point it’s  
velocity increases. A pressure drop occurs at this point and creates a negative (vacuum)  
pressure in the cavity between the cone shaped restrictor and the Venturi housing. This  
negative pressure “pulls” gas from the outlet of the gas valve into the blower where it is  
mixed with combustion air and then supplied to the burner.  
As the blower speed is increased by the MCB (page 25) working in conjunction with the VFD  
(page 11) the velocity of air flowing through the Venturi is also increased. This further  
increases the vacuum created by the Venturi and more fuel gas is pulled from the gas valve.  
This increases the firing rate (input Btu/hr) of the VF boiler. As the blower speed is  
decreased less fuel gas is supplied and the firing rate is reduced.  
The MCB controls blower speed according to temperature demand. When system  
temperature sensed at the Controlling Probe (pages 62 and 63) is well below the VF Boiler’s  
Operating Set Point (pages 8 and 63) the MCB will run the blower at maximum speed =  
100% firing rate. As system temperature approaches the VF Boiler’s Operating Set Point the  
MCB will modulate the blower at slower speeds which subsequently reduces the firing rate.  
VF boilers are designed to modulate between 25% and 100%; a 4 to 1 turn down rate. See  
the illustration below.  
Venturi  
Blower  
Negative Pressure Area  
Burner  
Velocity Increases  
At Constriction Point  
Pressure Drops  
Combustion Air  
Blower Inlet  
Negative Pressure Area  
VF Boiler Gas Train  
Venturi  
Combustion  
Air Inlet  
Blower  
Gas Valve  
Gas Valve  
Burner Flange  
Blower Outlet  
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PRINCIPLE OF OPERATION (CONT)  
Blower Speed Verification - Hall Effect Sensor  
The MCB (page 25) initiates blower operation by closing the VFD enable/disable circuit AND  
sending a 1-10 VDC speed instruction to the VFD (page 11) to energize the blower and to  
modulate blower speed.  
The MCB monitors actual blower speed (rpm) to verify the speed dictated by the instruction  
has been achieved and to change the instruction as necessary. Actual blower speed  
information is relayed to the MCB by a “Hall Effect” sensor built into the end cap of the  
blower motor. Three wires connect between the J24 socket on the MCB Daughter Board  
(page 34) and the Hall Effect sensor to sense blower speed. See the images below.  
Example: If the MCB has sent an 4.3 VDC instruction to the VFD to run the blower at 2500  
rpm and the actual rpm relayed back from the Hall Effect sensor indicates the blower is  
running at 2400 rpm, the MCB will adjust (increase) the DC volt instruction slightly until the  
actual rpm information matches the instruction sent by the MCB. See VFD and Blower  
Speed operation on page 11.  
The actual blower speed can be viewed in the Control States menu in real time through the  
UIM see pages 4 - 8 and 9 for instructions on how to navigate to this menu.  
A round magnet is attached to the end of the blower shaft. The Hall Effect sensor is located  
in the magnetic field. The rotation of the magnet generates a signal in the sensor that is  
sent to the MCB. The MCB interprets this signal as blower speed (rpm) information.  
Blower Motor  
Hall Effect Sensor  
With End Cap  
Removed  
Magnet  
Press Menu  
Navigate to Control States  
Press Select  
Control States Menu  
See the important service notes on page 34  
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PRINCIPLE OF OPERATION (CONT)  
Config Key - Blower Speed Programming  
The Config Key is an 18” long cable with a plug on one end and an EEPROM memory chip  
sealed at the other. The Config Key plugs into the J23 socket on the MCB Daughter Board  
(see pages 25 and 34). The memory chip contains blower speed programming data specific  
to the input Btu/hr and fuel type for each VF boiler. VF boilers are available in natural and  
propane gas and in three input Btu/hr sizes; 500,000 - 750,000 - 1,000,000. There are 6  
different Config Keys. High altitude Config keys may be produced in the future.  
Current production Config Keys (VF boilers) are certified up to 7700 foot elevation.  
Each time the boiler is powered up the MCB reads and then stores the blower speed  
programming data from the Config Key into it’s own internal memory. The MCB then uses  
the data to modulate blower speed by sending 1-10 VDC instructions to the VFD (page 11).  
Modulating blower speed also modulates the firing rate on VF boilers (page 12).  
There is a label at the end of the Config Key cable near the memory chip. This end of the  
cable is threaded into the wiring chase during production. The quickest way to verify the  
correct Config Key is installed is to navigate to the Log & System Info menu in the UIM  
pages 4 - 9) and compare the software revision number to the table below.  
Current Config Key Software Revisions  
Config Key  
Software  
VW/VB 500  
VW/VB 750  
VW/VB 1000  
Natural Gas Propane Gas Natural Gas Propane Gas Natural Gas Propane Gas  
1.00 1.01 1.10 1.11 1.20 1.21  
Revisions  
Rev #  
Even revision numbers are for natural gas models, odd numbers are for propane.  
1.00 - 1.09 range for VW/VB 500 models  
1.10 - 1.19 range for VW/VB 750 models  
1.20 - 1.29 range for VW/VB 1000 models  
Press Menu  
Navigate to Log & System Info  
Press Select  
Log & System Info menu  
Navigate to ConfigKey Rev  
Config Key Label  
Config Key  
Memory Chip  
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VF BOILER SERVICE MANUAL  
SEQUENCE OF OPERATION  
Call For Heat is Activated  
EMC 5000 Control System  
compares the temperature read  
from controlling probe (Inlet or  
remote Tank/Loop) to the  
Operating Set Point.  
MCB board applies power to pump relay  
Pump Is Energized  
Boiler enters Service Mode  
and locks out. UIM displays  
Flow Switch Closes Contacts  
YES  
NO  
No Flow  
Error message  
If the temperature read is less than  
the Operating Set Point minus  
Stage 1 Differential AND the  
Enable/Disable (thermostat) circuit  
is closed a call for heat is activated  
Low Blower Prover Switch  
Contacts Verified Open  
NO  
NO  
High Blower Prover Switch  
Contacts Verified Open  
YES  
Boiler enters Service Mode  
and locks out. UIM displays  
Boiler enters Service Mode  
and locks out. UIM displays  
MCB Board  
Closes VFD Enable/Disable Circuit  
Blower Prov Stg1  
NO  
Error message  
Sequence Err  
Error message  
Sends 1-10 VDC Speed Instruction to VFD  
YES  
Blower Is Energized By VFD  
Pre Purge State (approx 5000 rpm)  
10-30 Seconds  
Low Blower Prover Switch  
Contacts Verified Closed  
NO  
NO  
NOTE  
The events shown in this flow chart  
are in sequential order. The EMC  
5000 is a multi-task control that  
performs some functions  
YES  
High Blower Prover Switch  
Contacts Verified Closed  
simultaneously. Only key events are  
shown in order to provide a general  
understanding of how the control  
operates. Event timings can vary  
depending on actual conditions.  
YES  
MCB Instructs VFD (1-10 VDC)  
To Reduce Blower Speed  
Ignition State (approx 2100 rpm)  
High Blower Prover Switch  
Contacts Verified Open  
AND  
NO  
Low Blower Prover Switch  
Contacts Remain Closed  
YES  
Next Page  
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VF BOILER SERVICE MANUAL  
SEQUENCE OF OPERATION (CONT)  
Previous Page  
MCB Energizes Ignitor  
Ignition State – 18 Seconds  
NOTE  
The events shown in this flow chart  
are in sequential order. The EMC  
5000 is a multi-task control that  
performs some functions  
Boiler enters Service Mode  
and locks out. UIM displays  
MCB Senses Minimum  
NO  
Igniter Stg1  
Error message  
simultaneously. Only key events are  
shown in order to provide a general  
understanding of how the control  
operates. Event timings can vary  
depending on actual conditions.  
2.7 AC Amps Through Ignitor  
YES  
Gas Valve Is Energized  
Fuel Gas Is Drawn Into  
Blower Inlet By Venturi Assembly  
Mixed With Combustion Air  
After 1 or 3 trials  
(SW1 dip switch 2 setting)  
Control enters Service Mode  
and locks out. UIM displays  
Minimum Flame Sensing Current  
2.5 µA (DC micro amps)  
NO  
Detected From Flame Sensors  
Flame Stg1  
Error message  
YES  
SERVICE NOTE  
VF boilers utilize two flame sensors.  
One is positioned closer to the buner  
than the second to enable flame  
detection during low and high fire  
conditions.  
MCB Instructs VFD (1-10 VDC)  
To Modulate Blower Speed  
According To Load Conditions  
Throughout Heating Cycle  
The wiring from the two flame  
sensors is joined and connects to a  
single connection point on the MCB  
circuit board.  
Water Is Heated To  
Operating Set Point  
When the “Flame Stg1” error  
message is displayed remove,  
inspect, and clean both flame  
sensors.  
Gas Valve Is De-Energized  
Blower Runs 25 Seconds  
Post Purge State – Shuts Off.  
Pump Runs Continuous Or  
Programmed Post Circulate  
Period Shuts Off.  
Boiler Goes Into Standby  
SERVICE NOTE:  
In standby and running modes the system constantly monitors the signals and the internal  
operation for faults.  
Any detected fault will halt the heating sequence and shift the system to the service mode  
where the detected fault will be displayed.  
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VF BOILER SERVICE MANUAL  
START UP PROCEDURE  
Prior To Start Up  
In addition to normal supplies and hand tools necessary for installing and servicing water  
heaters and boilers the following tools and test equipment should be on hand. See the tool  
requirements page 3.  
• A combustion analyzer capable of measuring draft pressure, CO, and CO2 or O2.  
• True RMS Digital Multi Meter DMM capable of reading AC volts, DC volts, ohms,  
DC micro amps µA, and frequency Hz.  
• AC amp meter.  
• TORX® T40 or 5mm hex wrench - for setting gas mixture at gas valve.  
• 3mm or 7/64in hex (allen) wrench - for setting gas mixture at gas valve.  
• A U-tube manometer or pressure gauge for measuring supply gas pressure.  
• A digital manometer for measuring (negative/vacuum) manifold gas pressure.  
Firing Modes - Min/Max/Mod  
When performing a Start Up on a VF boiler, the boiler’s firing mode must be set to the Min  
Mode (minimum firing - 25%) and the Max Mode (maximum firing - 100%). While the boiler  
is firing press the Menu button on the UIM (page 7). Using the Up and Down buttons scroll  
down until the > cursor to the left of the display is lined up with the User Settings menu and  
press the Select button. Scroll down to Mod Mode menu item and press the Select button  
again. The > cursor starts flashing on and off slowly indicating adjustment of this menu item  
is now possible. Use the up and down buttons to select between these three options:  
• Min (forced minimum firing rate - 25%)  
• Max (forced maximum firing rate - 100%)  
• Mod (MCB automatic controlled firing rate - modulation mode)  
Press the Select button for the desired option to confirm. The > cursor stops flashing and the  
boiler enters the firing mode selected.  
The Min Mode and Max Mode are used for checking combustion during start up. Return the  
boiler to the Mod Mode after checking combustion. The boiler will automatically return to the  
Mod Mode after 10 minutes. Review the UIM and Menus information on pages 4 - 10.  
Turning The Boiler Off  
NEVER TURN THE BOILER OFF BY SECURING POWER WHILE IT IS FIRING. Repeated  
sudden stops while firing can damage the boiler. To shut down the boiler safely do one of the  
following so the boiler can go through a normal shut down sequence with post purge cycles:  
• Lower the Operating Set Point to it’s lowest setting.  
• Lower the set point of any external control in use to it’s lowest setting.  
• Open the boiler’s 24 VAC Enable/Disable circuit manually (wires in the junction box on the  
back of the boiler). Be careful not to let the bare wire ends touch any grounded surface.  
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VF BOILER SERVICE MANUAL  
START UP PROCEDURE (CONT)  
Start Up Procedure  
1. Before starting the boiler, please review the boilers Instruction Manual supplied with the  
boiler. Ensure the water piping, gas line, controls, and venting have been installed per  
the instruction manual. Further information on water piping and controls is on pages 61 -  
2. Ensure the gas train shut off valve (see the image on page 23) in the boiler’s gas train is  
open.  
3. Purge all air from the gas line to the boiler and ensure there are no gas leaks. Ensure  
the main supply gas valve is open.  
4. Be certain that the system is full of water, that all air has been purged from the boiler,  
storage tank (s), and the water lines. Open both the supply and return water valves to  
the boiler. Ensure there are no water leaks.  
5. Ensure the power supply meets the minimum requirements on page 68 in this manual.  
Ensure all control wiring (remote Tank/Loop probe - external Enable/Disable control) is  
run in a dedicated conduit per requirements on page 68.  
6. Perform the power supply test outlined on page 40; correct any problems detected.  
7. Prior to turning on the gas, proper sequence of most of the system can be verified.  
Close the manifold gas shut off valve (page 23), start the system and allow it to run  
through a heating cycle. It should stop when it checks for the flame and declare a fault.  
This will verify that the pump, flow switch, igniter, VFD (variable frequency drive), gas  
valve, blower and low/ high blower prover switches are all functioning.  
8. Drill a 7/16” hole in the side of the boot tee approximately 8" from back panel to insert  
the gas analyzer probe. The hole must be sealed upon completion of the start-up.  
9. Open the main supply gas valve to the boiler.  
10. Turn the boiler’s on/off switch on. Ensure the Operating Set Point is set high enough to  
activate a call for heat (page 8). If an external control is using the boiler’s Enable/Disable  
circuit (Aquastat, Boiler Sequencing Controller, EMS) ensure the external controls  
contacts are closed (page 65). If there is no external control using the boiler’s Enable/  
Disable circuit ensure the two wires provided for this circuit are wire nutted together in  
the junction box on the back of the boiler. Review the controls section beginning on page  
61 and refer to the wiring diagram on the boiler.  
11. Allow the unit to run for at least 15 minutes before proceeding with the combustion  
analysis. Take a combustion sample and record CO and CO2 or O2 readings.  
12. Attach a U tube manometer to supply gas pressure source at the boiler. Measure the  
supply gas pressure with a U tube manometer with the boiler firing in Max Mode. Set the  
boiler to Max Mode (Firing Modes - page 17). Ensure a minimum supply gas pressure of  
4.0 " W.C. for natural gas or 11.0 " W.C. for propane is present with the boiler firing at  
100%. Maximum supply gas pressures are 11.0 " W.C. natural gas and 13.8 " W.C.  
propane gas. Adjust supply gas pressure at the supply gas regulator as needed to  
maintain these supply gas pressure requirements.  
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VF BOILER SERVICE MANUAL  
START UP PROCEDURE (CONT)  
Adjusting Manifold Gas  
13. Set the boiler to Max Mode (Firing Modes - page 17). Check combustion readings using  
combustion analyzer. Compare CO2 readings taken to the high fire CO2 table below. If  
combustion readings are not in accordance with the high fire CO2 table adjust as  
follows:  
Remove the flat, round, blue plastic cap from the top of the boiler’s 24 VAC gas valve.  
Using a 3mm (7/64”) hex wrench, turn the high fire adjustment screw under the cap  
counterclockwise to increase or clockwise to decrease gas flow and achieve the desired  
CO2 level per high fire table below. When desired adjustments are complete, reinstall  
the cap on the gas valve. CO readings should be less than 200 ppm.  
14. Set the boiler to Min Mode (Firing Modes - page 17). Check combustion readings using  
combustion analyzer. Compare CO2 readings taken to the low fire CO2 table below. If  
combustion readings are not in accordance with the low fire CO2 table adjust as follows:  
Remove the small metal slotted cap near the outlet of the boiler’s 24 VAC gas valve.  
Using a TORX® T40 or a 5mm hex wrench, carefully turn the low fire adjustment screw  
under the cap clockwise to increase or counterclockwise to decrease gas flow and  
achieve the desired CO2 level per low fire table below. When desired adjustments are  
complete, reinstall the cap on the gas valve. CO readings should be less than 200 ppm.  
Start Up Note: There will be a time delay between adjustments on the gas valve and the  
response of the CO2 measuring instrument. Adjust the settings in small increments and  
allow the combustion readings to stabilize for at least 3 minutes before readjusting.  
High Fire CO2 Settings  
NATURAL GAS  
PROPANE GAS  
8.5 - 9.0% CO2  
9.5 - 10.5% CO2  
Low Fire CO2 Settings  
NATURAL GAS  
PROPANE GAS  
6.5 - 7.5% CO2  
7.5 - 8.5% CO2  
15. When start up procedure is complete return to the User Settings Menu and place the  
boiler back into Mod Mode firing mode (Firing Modes - page 17). Adjust the Operating  
Set Point in the User Settings Menu (page 8) to desired system temperature. Remove  
all test instruments and replace all plugs and caps.  
16. Review page 67. The boiler must have a throttling valve on the outlet line. The boiler  
should have a bypass line with a throttling valve. Adjust the outlet valve to achieve a 20  
- 40°F temperature rise through the boiler and the bypass valve to achieve a 120°F  
minimum inlet water temperature. Make these adjustments at 100% firing rate.  
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VF BOILER SERVICE MANUAL  
POOR COMBUSTION - IGNITION PROBLEMS  
If the high and/or low fire CO2 combustion readings are not in accordance with the tables  
shown on page 19, the CO readings are high, or if the boiler is experiencing ignition failure  
or rough starting perform the following procedures:  
Adequate Combustion - Proper Venting  
1. Ensure there is an adequate supply of fresh air for combustion and the boiler is vented  
properly. DO NOT OVERLOOK THIS STEP. Lack of combustion air and improper  
venting is often the root cause for poor combustion.  
Direct Vent Installations: If the boiler is direct vented ensure the intake air or the vent  
pipe is not restricted and neither has exceeded the maximum 70 equivalent feet. Ensure  
the vent and intake air terminations are positioned correctly so that vent gases are not  
recirculating to the intake air termination. Installation note: each 90° elbow is equivalent  
to 10 linear feet of pipe on VF boilers. If the boiler is in an equipment room with a door to  
the outdoors, temporarily disconnect the intake air pipe and prop open the equipment  
room door. Take combustion readings again to see if this corrects the problem.  
Conventional Vent Installations: If the boiler is using room air for combustion ensure  
the vent pipe has not exceeded the 100’ maximum equivalent feet. Installation note:  
each 90° elbow is equivalent to 10 linear feet of pipe on VF boilers. Ensure the fresh air  
openings in the equipment room are adequately sized for the combined input Btu/hr  
rating of all conventionally vented gas fired appliances in the room. If the boiler is in an  
equipment room with a door to the outdoors - prop open the equipment room door. Take  
combustion readings again to see if this corrects the problem.  
General venting guidelines are shown here. Refer to the Instruction Manual that came with  
the boiler for complete combustion air and vent installation information.  
Direct Vent  
Configurations  
Installation Note:  
VF Boilers are classified as Category IV  
appliances. AL29-4C vent material must  
be used for the exhaust vent on all  
installations.  
Conventional Vent  
Configurations  
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POOR COMBUSTION - IGNITION PROBLEMS (CONT)  
Burner Inspection  
2. Remove the burner and inspect the burner for any signs of damage or debris inside. If  
the burner is damaged or contaminated with debris - replace the burner. Check all  
gaskets in the burner/blower assembly for wear or damage. Replace any worn or  
damaged gaskets.  
Firing Rate - Modulation Performance  
3. The firing rate on VF boilers is modulated or controlled by blower speed (see pages 11  
through 14). Ensure the correct Config Key (page 14) is installed for the input Btu/hr  
rating and fuel type of the boiler you are working on.  
4. Verify the blower speed is acceptable during the following three operating states:  
• Igniter warm up period - (AC amps can be detected through the igniter).  
• Min Mode (Firing Modes - page 17).  
• Max Mode (Firing Modes - page 17).  
Start the boiler and check the three parameters listed below during the three operating  
states given above.  
• DC voltage sent by the MCB at the VFD (page 11).  
• Actual blower rpm as sensed by the Hall Effect sensor (page 13).  
• Actual power frequency (Hz) on the VFD display (page 11).  
Procedure  
• Measure the DC volt instruction from the MCB at the VFD to ensure all wiring and  
connections between the J24 socket on the MCB Daughter Board and the VFD  
are intact (page 11).  
• Check the actual blower rpm from the Control States Menu via the UIM display  
• Check the displayed Hz on the VFD (page 11).  
Compare these values to those shown in the tables on page 22.  
The actual blower rpm displayed by the UIM should be within 20% of the values given in  
the tables on page 22. The frequency should be within 5% of the values given in the  
tables page 22. The DC volt instruction should be within 1.0 VDC of the values given in  
the tables on page 22. If the actual values differ greatly from the values given in the  
tables on page 22 call our technical information center for further assistance at 800 527-  
1953.  
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VF BOILER SERVICE MANUAL  
POOR COMBUSTION - IGNITION PROBLEMS (CONT)  
VFD Operating Parameters  
Approximate MCB/VFD operating parameters for natural gas models are shown in the first  
table below. Parameters for propane models are shown in the second table.  
When combustion is poor, the firing rate of the boiler or blower speed is in question, or the  
boiler is experiencing rough starts or ignition failure compare the values given here to actual  
readings taken during the various operating states shown. Actual readings will vary  
somewhat but should be relatively close to what is shown here when the MCB and the VFD  
are operating properly.  
VW/VB VW/VB VW/VB  
Approximate Values Natural Gas  
Blower Speed Control VFD  
MCB Instruction Pre/Post Purge Mode Approx - VDC  
MCB Instruction Ignitor Warm Up Period Approx - VDC  
MCB Instruction Min Mode 25% Approx - VDC  
MCB Instruction Max Mode 100% Approx - VDC  
500  
750  
1000  
8.6  
3.7  
1.3  
4.3  
8.6  
3.7  
2.1  
7.2  
8.9  
3.7  
2.1  
7.7  
Blower Speed Pre/Post Purge Mode - Approx RPM  
Blower Speed Ignitor Warm Up Period - Approx RPM  
Blower Speed Min Mode 25% - Approx RPM  
Blower Speed Max Mode 100% - Approx RPM  
5000  
2200  
800  
5000  
2200  
1200  
4100  
5000  
2200  
1250  
4500  
2500  
Blower Power Freq Pre/Post Purge Mode - Approx Hz  
Blower Power Frequency Ignitor Warm Up Period - Approx Hz  
Blower Power Frequency Min Mode 25% - Approx Hz  
Blower Power Frequency Max Mode 100% - Approx Hz  
172 Hz  
75 Hz  
26 Hz  
85 Hz  
172 Hz  
75 Hz  
41 Hz  
179 Hz  
75 Hz  
43 Hz  
144 Hz  
155 Hz  
VW/VB VW/VB VW/VB  
Approximate Values Propane Gas  
Blower Speed Control VFD  
MCB Instruction Pre/Post Purge Mode Approx - VDC  
MCB Instruction Ignitor Warm Up Period Approx - VDC  
MCB Instruction Min Mode 25% Approx - VDC  
MCB Instruction Max Mode 100% Approx - VDC  
500  
750  
1000  
8.6  
3.7  
1.4  
4.3  
8.6  
3.7  
2.1  
7.7  
8.9  
3.7  
2.4  
7.7  
Blower Speed Pre/Post Purge Mode - Approx RPM  
Blower Speed Ignitor Warm Up Period - Approx RPM  
Blower Speed Min Mode 25% - Approx RPM  
Blower Speed Max Mode 100% - Approx RPM  
5000  
2200  
1000  
2500  
5000  
2200  
1300  
4500  
5000  
2200  
1400  
4500  
Blower Power Freq Pre/Post Purge Mode - Approx Hz  
Blower Power Frequency Ignitor Warm Up Period - Approx Hz  
Blower Power Frequency Min Mode 25% - Approx Hz  
Blower Power Frequency Max Mode 100% - Approx Hz  
172 Hz  
74 Hz  
27 Hz  
85 Hz  
171 Hz  
75 Hz  
43 Hz  
179 Hz  
75 Hz  
47 Hz  
155 Hz  
155 Hz  
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VF BOILER SERVICE MANUAL  
POOR COMBUSTION - IGNITION PROBLEMS (CONT)  
Manifold Gas Pressure Check  
5. Attach Digital manometer to one of the manifold gas pressure taps on gas line between  
the boiler’s 24 VAC gas valve outlet and the gas inlet on the Venturi as shown in the  
images below. Recommend UEI model EM200 or equivalent. Manifold gas pressure on  
VF boilers is a negative (vacuum) pressure. The lower the pressure (deeper the  
vacuum) the higher the firing rate will be. Measure the manifold gas pressure with the  
boiler firing in Max Mode and Min Mode (page 17). Manifold pressures should fall within  
the ranges listed in the table below.  
Gas Valve  
Venturi  
Gas Train  
Shut Off Valve  
Blower  
MANIFOLD PRESSURE  
MAX MODE - 100% FIRING  
-1.5" W.C. to -4.0" W.C.  
-1.5" W.C. to -4.0" W.C.  
MIN MODE - 25% FIRING  
-0.15" W.C. to -1.0" W.C.  
-0.15" W.C. to -1.0" W.C.  
NATURAL GAS  
PROPANE GAS  
Service Note: If the actual pressures observed during the test above are considerably  
different (higher pressures - closer to a positive pressure) closely inspect all fittings and  
flanges in the gas train between the outlet of the boiler's 24 VAC gas valve and the Venturi  
assembly. See page 12. Reseal/repair any leaking connections - replace any worn or  
damaged gaskets.  
Disassemble the Venturi from the inlet connection at the blower (round flange) and the  
intake air connection (square flange) - ensure the large “O” ring gaskets are not damaged  
and seating properly.  
Closely inspect the cone shaped restrictor inside the Venturi for any signs of damage or  
wear. If the restrictor is missing, damaged, or visibly worn - replace the Venturi.  
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VF BOILER SERVICE MANUAL  
CONTROL PANEL LAYOUT  
The illustration below shows the control panel on VF boilers.  
Blower Prover Switches  
VF boilers are equipped with High and Low blower prover switches or BPS. Both are  
normally open air pressure switches. Both close on a fall in pressure (a negative/vacuum  
pressure). The contacts of both must be open at the beginning of each heating cycle. The  
High BPS is only used when the boiler is in the Pre/Post Purge operating states (blower at  
5000 rpm). The High BPS contacts must close during these two states only and must remain  
open at all other times. The Low BPS must be closed whenever the blower is running. See  
the Sequence of Operation on page 15.  
Note which sensing ports are used. The two sensing ports on each pressure switch are  
differentiated with the letters “L” and “H” embossed on the switch body. The sensing tubes  
must be connected to the ports marked “L.” The other port remains open. The barbed fitting  
for the “H” port is typically cut off at the factory to ensure proper connection.  
The two sensing tubes that connect to the blower prover switches are T fitted together and a  
single tube from the T fitting then connects to a port on the gas train.  
If the EMC 5000 control system is locked out and displays the “Blower Prov Stg1” error  
message closely inspect the sensing tubes and wiring to the two blower prover switches.  
• Ensure the sensing tubes are connected to the right ports.  
• Ensure the sensing tubes are not kinked and securely connected at both ends.  
• Ensure the two wires to each switch are connected to the wiring terminals marked C and NO.  
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VF BOILER SERVICE MANUAL  
MCB - MODULATING CONTROL BOARD - OVERVIEW  
MCB / CCB / FCB Terminology Explanation  
MCB and CCB are separate terms that refer to the same circuit board which is the main  
controller for the EMC 5000 control system on VF boilers. MCB stands for “modulating  
control board,” CCB stands for “central control board.” In VF boiler product literature MCB is  
used to describe this component; in the UIM (pages 4 and 14) menu screens on VF boilers it  
is referred to as the CCB. Some UIM menu screens show the term FCB (flame control  
board). The FCB is a portion of the MCB that controls ignition. It is not a separate part.  
The EMC 5000 control system is used on other products such as Genesis boilers that are  
staged boilers and do not have modulating burners. However, this MCB circuit board is not  
an interchangeable part with Genesis boilers.  
VF boilers have a small circuit board (Daughter Board) attached to the MCB that houses the  
J23 and J24 sockets. The VFD, Hall Effect sensor, and the Config Key are connected to  
these two sockets (see pages 11-15 for more information on these components).  
Daughter Board  
Side View  
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VF BOILER SERVICE MANUAL  
MCB - MODULATING CONTROL BOARD - OVERVIEW (CONT)  
The MCB circuit board is the main controller. All instructions for burner modulation and  
temperature control originate from this circuit board. Diagnostic and operational messages  
are generated by the MCB and sent to the UIM. Most of the boiler’s components, such as  
the igniter, blower, gas valve, and temperature probes are directly connected to one of the  
MCB’s 16 socket connectors.  
Wiring and connection details given here reference 100-101 Series VF boilers.  
The wiring and connection information shown in this service manual are in reference to how  
the EMC 5000 controls and circuit boards connect on VF boilers. This service manual  
should be used as a reference for A. O. Smith VF boilers only.  
The MCB circuit board measures approximately 13” x 7” and has 16 Molex/AMP socket  
connectors. The MCB circuit board has been divided into sections in the illustration below,  
each section will be covered in the pages that follow.  
IMPORTANT NOTE - MCB CIRCUIT BOARD ORIENTATION  
The MCB circuit board is mounted upside down on VF boilers compared to the illustration  
below. Keep this in mind when referencing the illustrations in this manual.  
The pages that follow reference the MCB circuit board as oriented in this illustration.  
The MCB board is physically mounted upside down inside the boiler cabinet compared to this illustration.  
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