Xerox Phaser 3635 User Manual

Xerox PHASER 3635  
User Guide  
Table of Contents  
Logging On / Logging Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28  
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Xerox Phaser 3635 User Guide  
1 Welcome  
Thank you for choosing a Xerox Phaser 3635 machine. This product has been designed for  
ease of use. To use your machine to its fullest potential, take some time to read this User  
Guide.  
The User Guide provides you with an overview of the features and options available on your  
machine, depending on the configuration. To help you familiarize yourself with your new  
machine please refer to:  
Further chapters within this guide offer additional information on the features and options  
available. For additional assistance at the machine, press the Help button. If your machine  
is connected to the network, use the CentreWare Help system or click on the Help button in  
the Printer Driver.  
NOTE: The graphic representations of the touch screen displayed throughout this User  
Guide may differ slightly according to the configuration. However, feature descriptions and  
functionality as described remain the same.  
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Introduction  
The Xerox Phaser 3635MFP is a digital device capable of being used for copying,  
printing, faxing, and scanning. The features and functions available on your  
machine depend on the model purchased:  
Xerox Phaser 3635MFP/S  
This model provides digital copying, printing and scanning. The device supports  
scanning to and printing from a USB thumb drive and has the capability of storing  
print and copy files on the device. It copies and prints at 35 pages per minute. A  
Document Feeder, Paper Tray and Bypass Tray are also provided and 2-sided  
copying and printing are supported. An additional Paper Tray, Stand, Foreign  
Interface Device and Memory Upgrade are available as options.  
Xerox Phaser 3635MFP/X  
This model has digital copying, printing, scanning and faxing capabilities. The  
device supports scanning to and printing from a USB thumb drive and has the  
capability of storing print and copy files on the device. It copies and prints at 35  
pages per minute. A Document Feeder, Convenience Stapler and Paper Tray are  
supplied as standard, and 2 Sided capability is also supported. Additional Paper  
Tray, Stand, Foreign Interface Device and Memory Upgrade are available as  
options.  
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About This Guide  
Throughout this User Guide some terms are used:  
• Paper is the same as media.  
• Document is the same as original.  
• XeroxPhaser 3635 is the same as the machine / device.  
The following table offers further information about the conventions used within  
this Guide.  
Convention  
Italic TypeFace  
Notes  
Description  
Example  
Used to denote screen or tab titles. In  
addition, references to other  
publications are displayed in Italic  
typeface.  
Basic Copy Features.  
Please refer to chapter  
3, page 42.  
NOTE: The machine  
automatically detects  
standard document  
sizes.  
Used to provide additional or useful  
information about a function or  
feature.  
Up to 75 sheets of 20 lb  
(80 g/m²) bond paper can be  
loaded.  
Offers more in-depth specification  
information relating to the machine.  
Information  
Warning  
WARNING: This  
product must be  
connected to a  
protective earthing  
circuit.  
Used to alert users to the possibility of  
personal injury.  
Cautions are statements that suggest  
mechanical damage as a result of an  
action.  
CAUTION: DO NOT  
use organic or strong  
chemical solvents or  
aerosol cleaners or  
pour fluids directly  
onto any area.  
Caution  
Most option screens include three buttons to confirm or cancel your choices.  
• The Undo button resets the current screen to the values that were displayed  
when the screen was opened.  
• The Cancel button resets the screen and returns to the previous screen.  
• The Save button saves the selections made and returns to the previous screen.  
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Related Information Sources  
Information on this family of products can be found in:  
1. This User Guide  
2. The Quick Use Guide  
3. The System Administration CD  
4. The Xerox website http://www.xerox.com  
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Customer Support  
If you need assistance during or after product installation, please visit the Xerox  
website for online solutions and support:  
http://www.xerox.com  
If you require further assistance, call our experts at the Xerox Welcome Center, or  
contact your local representative. When telephoning please quote the machine  
serial number. Use the space below to make a note of the machine serial number:  
# ____________________________________________  
To access the serial number open the side cover using the release latch and then  
open the front door. The serial number is located on a panel above the Print  
Cartridge. The Xerox Welcome Center or local representative telephone number is  
provided when the machine is installed. For convenience and future reference,  
please record the telephone number in the space below:  
Xerox Welcome Center or local representative telephone number:  
# ____________________________________________  
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Safety  
Read these safety notes carefully before using this product to ensure you operate  
the equipment safely.  
Your Xerox product and supplies have been designed and tested to meet strict  
safety requirements. These include Safety Agency approval, and compliance to  
established environmental standards. Please read the following instructions  
carefully before operating the product and refer to them as needed to ensure the  
continued safe operation of your product.  
The safety testing and performance of this product have been verified using  
XEROX materials only.  
Follow all warnings and instructions marked on, or supplied with the product.  
This WARNING mark alerts users to the possibility of personal injury.  
This WARNING mark alerts users to heated surfaces.  
WARNING: This symbol indicates a Laser is being used in the equipment and  
alerts the user to refer to the appropriate safety information.  
WARNING: This product must be connected to a protective earthing circuit.  
Operator Accessible Areas  
This equipment has been designed to provide operator access to safe areas only.  
Operator access to hazardous areas is restricted using covers or guards, which  
require a tool to enable removal. Never remove these covers or guards.  
Maintenance Information  
1. Any operator product maintenance procedures will be described in the user  
documentation supplied with the product.  
2. Do not carry out any maintenance on this product which is not described in  
the customer documentation.  
WARNING: Do not use aerosol cleaners. Aerosol cleaners can be explosive or  
flammable when used on electromechanical equipment.  
3. Use supplies and cleaning materials only as directed in the Operator section  
of this manual.  
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4. Do not remove covers or guards that are fastened with screws. There are no  
parts behind these covers that you can maintain or service.  
Operational Safety Information  
Your Xerox equipment and supplies have been designed and tested to meet strict  
safety requirements. These include safety agency examination, approval, and  
compliance with established environmental standards.  
To ensure the continued safe operation of your Xerox equipment, follow these  
safety guidelines at all times:  
Do These  
• Always follow all warnings and instructions that are marked on or supplied with  
the equipment.  
• Before cleaning this product, unplug the product from the electrical outlet.  
Always use materials specifically designated for this product, the use of other  
materials may result in poor performance and create a hazardous situation.  
WARNING: Do not use aerosol cleaners. Aerosol cleaners can be explosive or  
flammable when used on electromechanical equipment.  
• Always exercise care when moving or relocating equipment. Please contact  
your local Xerox Service Department to arrange relocation of the copier to a  
location outside of your building.  
• Always locate the machine on a solid support surface (not on plush carpet) that  
has adequate strength to support the weight of the machine.  
• Always locate the machine in an area that has adequate ventilation and room  
for servicing.  
• Always unplug this equipment from the electrical outlet before cleaning.  
NOTE: Your Xerox machine is equipped with an energy saving device to conserve  
power when the machine is not in use. The machine may be left on continuously.  
WARNING: The metallic surfaces in the fuser area are hot. Please use caution  
when removing paper jams from this area and avoid touching any metallic  
surfaces.  
Do Not Do These  
• Never use a ground adapter plug to connect the equipment to a power outlet  
that lacks a ground connection terminal.  
• Never attempt any maintenance function that is not specifically described in  
this documentation.  
• Never obstruct ventilation openings. They are provided to prevent overheating.  
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• Never remove covers or guards that are fastened with screws. There are no  
operator serviceable areas within these covers.  
• Never locate the machine near a radiator or any other heat source.  
• Never push objects of any kind into the ventilation openings.  
• Never override or "cheat" any of the electrical or mechanical interlock devices.  
• Never place this equipment where people might step on or trip on the power  
cord.  
• This equipment should not be placed in a room unless proper ventilation is  
provided. Please contact your local Authorized dealer for further information.  
Electrical Safety Information  
1. The power receptacle for the machine must meet the requirements stated on  
the data plate on the rear of the machine. If you are not sure that your  
electrical supply meets the requirements, please consult your local power  
company or an electrician for advice.  
2. The socket outlet shall be installed near the equipment and shall be easily  
accessible.  
3. Use the power cable that is supplied with your machine. Do not use an  
extension cord or remove or modify the power cord plug.  
4. Plug the power cable directly into a correctly grounded electrical outlet. If you  
are not sure whether or not an outlet is correctly grounded, consult an  
electrician.  
5. Do not use an adapter to connect any Xerox equipment to an electrical outlet  
that lacks a ground connection terminal.  
6. Do not place this equipment where people might step or trip on the power  
cable.  
7. Do not place objects on the power cable.  
8. Do not override or disable electrical or mechanical interlock devices.  
9. Do not push objects into slots or openings on the machine. Electrical shock or  
fire may result.  
10. Do not obstruct ventilation openings. These openings are used to provide  
proper cooling to the Xerox machine.  
Electrical Supply  
1. This product shall be operated from the type of electrical supply indicted on  
the product's data plate label. If you are not sure that your electrical supply  
meets the requirements, please consult a licensed electrician for advice.  
WARNING: This equipment must be connected to a protective earth circuit.  
This equipment is supplied with a plug that has a protective earth pin. This plug  
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will only fit into an earthed electrical outlet. This is a safety feature. If you are  
unable to insert the plug into the outlet, contact a licensed electrician to  
replace the outlet.  
2. Always connect equipment to a correctly grounded power outlet. If in doubt,  
have the outlet checked by a qualified electrician.  
Disconnect Device  
The power cable is the disconnect device for this equipment. It is attached to the  
back of the machine as a plug-in device. To remove all electrical power from the  
equipment, disconnect the power cable from the electrical outlet.  
Emergency Power Off  
If any of the following conditions occur, turn off the machine immediately and  
disconnect the power cable(s) from the electrical outlet(s). Contact an authorized  
Xerox Service Representative to correct the problem:  
The equipment emits unusual odours or makes unusual noises.  
The power cable is damaged or frayed.  
A wall panel circuit breaker, fuse, or other safety device has been tripped.  
Liquid is spilled into the machine.  
The machine is exposed to water.  
Any part of the machine is damaged  
CAUTION: Risk of explosion if battery is replaced by an incorrect type. Dispose  
of used batteries according to the instruction.  
Quality Standards  
The product is manufactured under a registered ISO9002 Quality system.  
If you need additional safety information concerning this XEROX product or  
XEROX supplied materials you may call the following number:  
EUROPE: +44 (0) 1707 353434  
USA/CANADA: 1 800 928 6571  
Safety Standards  
EUROPE: This XEROX product is certified by the following Agency using the Safety  
Standards listed.  
Agency: TUV Rheinland  
Standard: IEC60950-1, 2001  
USA/CANADA: This XEROX product is certified by the following Agency using the  
Safety Standards listed.  
Agency: UNDERWRITERS LABORATORIES  
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Standard: UL60950-1, 2003 Edition. Certification is based on reciprocity  
agreements, which include requirements for Canada.  
Laser Safety Information  
CAUTION: Use of controls, adjustments or performance of procedure other  
than those specified herein may result in hazardous light exposure.  
With specific regard to laser safety, the equipment complies with performance  
standards for laser product set by government, national and international  
agencies as a Class 1 laser product. It does not emit hazardous light, as the beam  
is totally enclosed during all phases of customer operation and maintenance.  
WARNING: Do not stare into the light source if the platen cover is in the up  
position.  
Ozone Safety Information  
This product will produce ozone during normal operation. The ozone produced is  
heavier than air and is dependent on copy volume. Providing the correct  
environmental parameters as specified in the Xerox installation procedure will  
ensure that the concentration levels meet safe limits.  
If you need additional information about ozone, please request the Xerox  
publication Ozone by calling 1-800-828-6571 in the United States and Canada. In  
other markets please contact your authorised local dealer or Service Provider.  
For Consumables  
• Store all consumables in accordance with the instructions given on the package  
or container.  
• Keep all consumables away from the reach of children.  
• Never throw Print Cartridges or toner containers into an open flame.  
• Cartridges: When handling cartridges, for example ink, fuser, etc., avoid skin or  
eye contact. Eye contact can cause irritation and inflammation. Do not attempt  
to disassemble the cartridge. This can increase the risk of skin or eye contact.  
Product Safety Certification  
This product is certified by the following Agency using the Safety standards listed.  
Agency  
Standard  
Underwriters Laboratories Inc  
Intertek ETL SEMKO  
UL60950-1 1st (2003) (USA/Canada)  
IEC60950-1 Edition 1 (2001)  
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This product has been manufactured under a registered ISO9001 Quality system.  
CE Mark  
The CE mark applied to this product, symbolizes XEROX's declaration of  
conformity with the following applicable European Union Directives, as of the  
dates indicated:  
December 12, 2006:  
Council Directive 2006/95/EC as amended. Approximation of the laws of the  
member states related to low voltage equipment.  
December 15, 2004:  
Council Directive 2004/108/EC as amended. Approximation of the laws of the  
member states related to electromagnetic compatibility.  
March 9, 1999  
Council Directive 99/5/EC, on radio equipment and telecommunications  
terminal equipment and the mutual recognition of the conformity.  
A full declaration of conformity, defining the relevant directives and referenced  
standards, can be obtained from your XEROX Limited representative.  
WARNING: In order to allow this equipment to operate in proximity to  
Industrial Scientific and Medical (ISM) equipment, the external radiation from  
the ISM equipment may have to be limited or special mitigation measures  
taken.  
NOTE: Changes or modifications to this equipment not specifically approved by  
the Xerox Corporation may void the user’s authority to operate this equipment.  
WARNING: Shielded cables must be used with this equipment to maintain  
compliance with Council Directive 2004/108/EC.  
EMC Information  
FCC Part 15  
This equipment has been tested and found to comply with the limits for a Class A  
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to  
provide reasonable protection against harmful interference when the equipment  
is operated in a commercial environment. This equipment generates, uses and can  
radiate radio frequency energy and, if not installed and used in accordance with  
the instruction manual, may cause harmful interference to radio communications.  
Operation of this equipment in a residential area is likely to cause harmful  
interference in which case the user will be required to correct the interferences at  
their own expense.  
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NOTE: Changes or modifications to this equipment not specifically approved by  
the Xerox Corporation may void the user’s authority to operate this equipment.  
WARNING: Shielded cables must be used with this equipment to maintain  
compliance with FCC regulations.  
US Regulatory Information for the Fax Kit option  
Model Number: XRX- FAX Send Header Requirements:  
FAXKIT  
The telephone Consumer Protection Act of 1991 makes it unlawful for any person  
to use a computer or other electronic device, including a Fax machine, to send any  
message unless such message clearly contains in a margin at the top or bottom of  
each transmitted page or on the first page of the transmission, the date and time  
it is sent and an identification of the business or other entity, or other individual  
sending the message and the telephone number of the sending machine or such  
business, other entity or individual. (The telephone number provided may not be a  
900 number or any other number for which charges exceed local or long distance  
transmission charges.)  
In order to program this information into your FAX machine refer to Setting the  
Machine and follow the steps provided.  
Data Coupler Information:  
This equipment complies with Part 68 of the FCC rules and the requirements  
adopted by the Administrative Council for Terminal Attachments (ACTA). On the  
rear of this equipment is a label that contains, among other information, a product  
identifier in the format US:AAAEQ##TXXXX. If requested, this number must be  
provided to the Telephone Company.  
A plug and jack used to connect this equipment to the premises wiring and  
telephone network must comply with the applicable FCC Part 68 rules and  
requirements adopted by the ACTA. A compliant telephone cord and modular plug  
is provided with this product. It is designed to be connected to a compatible  
modular jack that is also compliant. See installation instructions for details.  
You may safely connect the machine to the following standard modular jack:  
USOC RJ-11C using the compliant telephone line cord (with modular plugs)  
provided with the installation kit. See installation instructions for details.  
The Ringer Equivalence Number (or REN) is used to determine the number of  
devices that may be connected to a telephone line. Excessive RENs on a telephone  
line may result in the devices not ringing in response to an incoming call. In most  
but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the  
number of devices that may be connected to a line, as determined by the total  
RENs, contact the local Telephone Company. For products approved after July 23,  
2001, the REN for this product is part of the product identifier that has the format  
US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal  
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point (e.g., 03 is a REN of 0.3). For earlier products, the REN is separately shown on  
the label.  
If this Xerox equipment causes harm to the telephone network, the Telephone  
Company will notify you in advance that temporary discontinuance of service may  
be required. If advance notice isn't practical, the Telephone Company will notify  
the customer as soon as possible. Also, you will be advised of your right to file a  
complaint with the FCC if you believe it is necessary.  
The Telephone Company may make changes in its facilities, equipment,  
operations or procedures that could affect the operation of the equipment. If this  
happens the Telephone Company will provide advance notice in order for you to  
make necessary modifications to maintain uninterrupted service.  
If trouble is experienced with this Xerox equipment, for repair or warranty  
information, please contact the appropriate service center; details of which are  
displayed either on the machine or contained within the user guide. If the  
equipment is causing harm to the telephone network, the Telephone Company  
may request that you disconnect the equipment until the problem is resolved.  
Repairs to the machine should be made only by a Xerox representative or an  
authorized Xerox service agency. This applies at any time during or after the  
service warranty period. If unauthorized repair is performed, the remainder of the  
warranty period is null and void. This equipment must not be used on party lines.  
Connection to party line service is subject to state tariffs. Contact the state public  
utility commission, public service commission or corporation commission for  
information.  
If your office has specially wired alarm equipment connected to the telephone line,  
ensure the installation of this Xerox equipment does not disable your alarm  
equipment. If you have questions about what will disable alarm equipment,  
consult your Telephone Company or a qualified installer.  
Canadian Regulatory Information for the Fax Kit option  
Model Number: XRX- This product meets the applicable Industry Canada technical specifications  
FAXKIT  
NOTE: The Ringer Equivalence Number (REN) assigned to each terminal device  
provides an indication of the maximum number of terminals allowed to be  
connected to a telephone interface. The termination on an interface may consist  
of any combination of devices subject only to the requirement that the sum of the  
Ringer Equivalence Numbers of all of the devices does not exceed 5.  
Repairs to certified equipment should be coordinated by a representative  
designated by the supplier. Any repairs or alterations made by the user to this  
equipment, or equipment malfunctions, may give the telecommunications  
company cause to request the user to disconnect the equipment.  
Users should ensure for their own protection that the electrical ground connections  
of the power utility, telephone lines and internal metallic water pipe systems, if  
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present, are connected together. This precaution may be particularly important in  
rural areas.  
CAUTION: Users should not attempt to make such connections themselves, but  
should contact the appropriate electric inspection authority, or electrician, as  
appropriate.  
European Regulatory Information for the Fax Kit option  
Radio Equipment & Telecommunications Terminal Equipment Directive  
This Xerox product has been self-certified by Xerox for pan-European single  
terminal connection to the analogue public switched telephone network (PSTN) in  
accordance with Directive 1999/5/EC.  
The product has been designed to work with the national PSTNs and compatible  
PBXs of the following countries:  
Austria  
Belgium  
Denmark  
Germany  
Ireland  
Bulgaria  
Estonia  
Cyprus  
Finland  
Hungary  
Latvia  
Czech Republic  
France  
Greece  
Iceland  
Italy  
Liechtenstein  
Netherlands  
Romania  
Sweden  
Lithuania  
Norway  
Luxembourg  
Poland  
Malta  
Portugal  
Spain  
Slovakia  
Switzerland  
Slovenia  
United Kingdom  
In the event of problems, you should contact your local Xerox representative in the  
first instance.  
This product has been tested to and is compliant with TBR21 or ES 103 021-1/2/3  
or ES 203 021-1/2/3, technical specifications for terminal equipment for use on  
analogue-switched telephone networks in the European Economic Area.  
The product may be configured to be compatible with other country networks.  
Please contact your Xerox representative if it needs to be reconnected to another  
country's network.  
NOTE: Although this product can use either loop disconnect (pulse) or DTMF  
(tone) signaling it is recommended that it is set to use DTMF signaling. DTMF  
signaling provides reliable and faster call setup. Modification, connection to  
external control software or to external control apparatus not authorized by  
Xerox, will invalidate its certification.  
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Illegal Copying  
Congress, by statute, has forbidden the copying of the following subjects under  
certain circumstances. Penalties of fine or imprisonment may be imposed on those  
guilty of making such copies.  
• Obligations or Securities of the United States Government, such as:  
Certificates of Indebtedness  
Coupons from Bonds  
Silver Certificates  
United States Bonds  
Federal Reserve Notes  
Certificates of Deposit  
National Bank currency  
Federal Reserve Bank Notes  
Gold Certificates  
Treasure Notes  
Fractional Notes  
Paper money  
Bonds and obligations of certain agencies of the government, such as FHA  
Bonds (US Savings Bonds may be photographed only for publicity purposes in  
connection with the campaign for the sale of such bonds.)  
Internal Revenue Stamps (If it is necessary to copy a legal document on which  
there is a cancelled revenue stamp, this may be done provided the  
reproduction of the document is performed for lawful purposes.)  
Postage Stamps, canceled or uncanceled (For philatelic purposes, postage  
stamps may be photographed provided the reproduction is black and white  
and less than 3/4 or more than 11/2 times the linear dimensions of the  
original).  
Postal Money Orders  
Bills, checks, or drafts for money drawn by or on authorized officers of the  
United States  
Stamps and other representatives of value, of whatever denomination, which  
may be or have been issued under any Act of Congress  
• Adjusted compensation Certificates for veterans of the World Wars.  
• Obligations or Securities of any foreign government, bank, or corporation.  
• Copyrighted material (unless permission of the copyright owner has been  
obtained or the copying falls within the “fair use” or library reproduction  
provisions of the copyright law). Further information of these provisions may be  
obtained from the Copyright Office, Library of Congress, Washington, DC  
20559 (circular R21).  
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• Certificates of Citizenship or Naturalization (foreign naturalization certificates  
may be photographed).  
• Passports (foreign passports may be photographed).  
• Immigration papers.  
• Draft Registration cards.  
• Selective Service Induction papers which bear any of the following information:  
Registrant’s earnings or income  
Registrant’s dependency status  
Registrant’s court record  
Registrant’s previous military service  
Registrant’s physical or mental condition  
NOTE: Exception: US Army and Navy discharge certificates may be  
photographed.  
• Badges, identification cards, passes or insignias carried by military or Naval  
personnel, or by members of the various Federal Departments and Bureaus,  
such as the FBI and Treasury (unless the photograph is ordered by the head of  
such Department or Bureau).  
WARNING: Copying of the following is also prohibited in certain states:  
automobile licences, driver’s licenses, and automobile Certificates of Title. This  
list is not all-inclusive. In case of doubt, consult your attorney.  
Cyprus  
Hungary  
Italy  
Lithuania  
Malta  
Slovakia  
Slovenia  
Spain  
Czech Republic  
Estonia  
Latvia  
Poland  
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Environmental Compliance  
USA  
Energy Star  
As an ENERGY STAR partner, Xerox Corporation has determined that (the basic  
configuration of) this product meets the ENERGY STAR guidelines for energy  
efficiency.  
The ENERGY STAR and ENERGY STAR MARK are registered United States  
trademarks.  
The ENERGY STAR Office Equipment Program is a team effort between U.S.,  
European Union and Japanese governments and the office equipment industry to  
promote energy-efficient copiers, printers, fax, multifunction machine, personal  
computers, and monitors. Reducing product energy consumption helps combat  
smog, acid rain and long-term changes to the climate by decreasing the emissions  
that result from generating electricity.  
Xerox ENERGY STAR equipment is preset at the factory. Your machine will be  
delivered with the timer for switching to Power Save Mode from the last copy/print  
out, set at 45 minutes. A more detailed description of this feature can be found in  
the Machine Setup Section of this guide.  
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Product Recycling and Disposal  
European Union  
Information for users on collection and disposal of old  
equipment and used batteries  
These symbols on the products, and/or accompanying documents mean that used  
electrical and electronic products and batteries should not be mixed with general  
household waste.  
For proper treatment, recovery and recycling of old products and used batteries,  
please take them to applicable collection points, in accordance with your national  
legislation and the Directive 2002/96/EC and 2006/66/EC.  
By disposing of these products and batteries correctly, you will help to save  
valuable resources and prevent any potential negative effects on human health  
and the environment which could otherwise arise from inappropriate waste  
handling.  
For more information about collection and recycling of old products and batteries,  
please contact your local municipality, your waste disposal service or the point of  
sale where you purchased the items.  
Penalties may be applicable for incorrect disposal of this waste, in accordance with  
national legislation.  
For business users in the European Union  
If you wish to discard electrical and electronic equipment, please contact your  
dealer or supplier for further information.  
Information on disposal in other countries outside the European Union  
These symbols are only valid in the European Union. If you wish to discard these  
items, please contact your local authorities or dealer and ask for the correct  
method of disposal.  
Note for the battery symbol  
This wheeled bin symbol may be used in combination with a chemical symbol. This  
establishes compliance with the requirements set out by the Directive.  
Removal  
Hg  
Batteries should only be replaced by a MANUFACTURER approved service facility.  
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Welcome  
North America  
Xerox operates a worldwide equipment take back and reuse/recycle program.  
Contact your Xerox sales representative (1-800-ASK-XEROX) to determine whether  
this Xerox product is part of the program. For more information about Xerox  
environmental programs, visit http://www.xerox.com/environment.  
If you are managing the disposal of your Xerox product, please note that the  
product contains lamp(s) with mercury, and may contain lead, Perchlorate and  
other materials whose disposal may be regulated due to environmental  
considerations. The presence of these materials is fully consistent with global  
regulations applicable at the time that the product was placed on the market. For  
recycling and disposal information, contact your local authorities. In the United  
States, you may also refer to the Electronic Industries Alliance web site: http://  
www.eiae.org/.  
WARNING: Perchlorate Material - This product may contain one or more  
Perchlorate-containing devices, such as batteries. Special handling may apply,  
please see http://www.dtsc.ca.gov/hazardouswaste/perchlorate/  
Other Countries  
Please contact your local waste authorities and request disposal guidance.  
EH&S Contact Information  
For more information on Environment, Health and Safety in relation to this Xerox  
product and supplies, please contact the following customer help lines:  
USA: 1-800 828-6571  
Canada: 1-800 828-6571  
Europe: +44 1707 353 434  
Product Safety information for US  
www.xerox.com/about-xerox/environment/enus.html  
Product Safety information for EU  
www.xerox.com/about-xerox/environment/eneu.html  
Xerox Phaser 3635 User Guide  
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1
Welcome  
20  
Xerox Phaser 3635 User Guide  
2 Getting Started  
Before you use your machine, take some time to familiarize yourself with the various  
features and options.  
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2
Getting Started  
Machine Overview  
Component Location  
Document Feeder, Trays 1, 2, High Capacity Feeder and Finisher  
Document  
Feeder  
Control Panel  
USB Port  
Convenience  
Stapler  
Output Tray  
Paper Tray 1  
Bypass Tray  
Document Glass, User Interface and Control Panel  
Document  
Registration  
Point  
Document  
Glass / Platen  
User Interface (UI) Touch Numeric Keypad  
Screen  
Control Panel  
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GettingStarted  
Models and Components  
Phaser 3635MFP/S  
Phaser 3635MFP/X  
Standard  
Standard  
Standard  
50-sheet DADF  
Standard  
Paper Tray 1 & Bypass  
Tray  
Standard  
Standard  
Standard  
-
Standard  
Standard  
Standard  
Standard  
Standard  
Option  
Digital Copying  
Network Printing  
Scan to E-mail  
Embedded Fax  
USB Thumbdrive  
Standard  
Option  
256 MB Memory  
Configuration  
Option  
Option  
-
Option  
500 Sheet Paper Tray 2  
Stand  
Option  
Standard  
20 Sheet Convenience  
Stapler  
Option  
Option  
Foreign Interface  
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2
Getting Started  
Control Panel Overview  
Job  
Status  
Services  
Services  
Home  
Display and  
Log In/  
Help  
Power  
Touch Screen Out  
Clear All  
Interrupt  
Printing  
Stop  
Numeric  
Keypad  
Dial Pause Cancel  
Entry  
Start  
Language  
Machine  
Status  
Feature  
Services  
Description  
Displays the default feature on the touch screen.  
Displays the available features on the touch screen.  
Displays job progress information.  
Services Home  
Job Status  
Displays the current status of the machine.  
Machine Status  
Displays and selects all the available programming features, plus  
fault clearance procedures and general machine information.  
Display and Touch Screen  
Accesses additional information.  
Help  
Changes text displayed on the screen to an alternative language.  
Language  
Accesses Tools, used to adjust the defaults of the machine, and to  
access locked services.  
Login/out  
Use to enter numeric characters.  
Numeric Keypad  
Cancel Entry  
Press to cancel the entry made on the numeric keypad.  
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GettingStarted  
Feature  
Power  
Description  
Displays when the machine is in energy saver mode. Touch any  
button or the touch screen to wake up the machine. Touching the  
power button will bring up energy saver options on the touch  
screen.  
Press to reset to normal feature defaults.  
Press to insert a local job.  
Clear All (AC)  
Interrupt Printing  
Stop  
Press to cancel current job.  
Press to begin local job.  
Start  
Enters a pause in a telephone number when transmitting a fax.  
Dial Pause  
Powering on the Machine  
The On/Off switch and the power outlet are at the rear of the machine.  
1. Connect the AC Power Cord to the machine and a power outlet. The power  
cord must be plugged into a grounded power socket.  
2. Press the ON/OFF switch  
ON/OFF  
to the ON (I) position.  
switch  
3. To power OFF, press the  
ON/OFF switch again to  
the (O) position.  
AC Power  
Outlet  
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2
Getting Started  
Loading Paper  
Additional paper  
trays are available as an  
option. The instructions  
for loading all paper trays  
are the same.  
1. Carefully pull open the paper tray.  
Rear Guide  
Side Guide  
Maximum Fill  
Line  
NOTE: Take care not to let the tray fall when removing it from the device.  
2. Fan the paper and insert it into the tray. Do not fill above the top edge of the  
rear guide for up to 20lb (80 g/m²) paper OR the Maximum Fill line for 20 - 28lb  
(80 - 105 g/m²) paper.  
3. If necessary, open the back of the paper tray to allow for paper sizes such as  
Legal, Oficio and Folio.  
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GettingStarted  
4. Move the guides so they just touch the paper stack. The guides must lightly  
touch the edge of the stack, neither too tight nor too loose.  
5. Close the tray.  
NOTE: Follow the instructions on the Touch Screen to confirm the stock size, type  
and color.  
For more information on loading paper, please refer to Loading the Paper Trays in  
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2
Getting Started  
Logging On / Logging Off  
The System Administrator may choose to enable certain local and network  
authentication and accounting features which require the users to authenticate  
themselves before using the device.  
If authentication has been enabled:  
1. Use the keypad and/or keyboard to enter your user credentials and then  
select Enter.  
2. Complete your job.  
3. To Log Off, select the Log In/Out button on the touch screen.  
Contact your System Administrator for more information.  
For information about accounting features, such as Network Accounting, refer to  
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GettingStarted  
Machine Status  
The Machine Status feature displays the following:  
• Machine Information  
• Faults  
• Service Information  
Press the Machine Status button to the left of the User Interface.  
Machine  
Status button  
Machine Information  
The Machine Information tab displays the following information:  
General Information This section includes the serial number of machine and customer support details.  
Use these when contacting Xerox support.  
Network Shows the IP address, host name and fax numbers.  
Information  
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Getting Started  
Paper Tray Status Displays the following information about each paper tray:  
• Status  
• Size, e.g. A4 (as preset by the System Administrator)  
• Type, e.g. punched, plain (as preset by the System Administrator)  
• Color (as preset by the System Administrator)  
Machine Details Select the Machine Details button to view useful information set by the System  
Administrator:  
• Customer Support details  
• Supplies telephone number  
• Machine serial number  
• Customer asset tag number  
• Xerox asset tag number  
• System Software Version  
For information on how to set up this screen, refer to Customer Support and  
The Machine Details screen also shows:  
Machine Hardware Options Configuration: This screen displays which  
hardware options, e.g. paper trays, finisher, fax, etc are installed on the machine.  
Machine Software Version: This screen displays the current software versions  
of features such as the main controller, image output terminal, user interface and  
tray firmware.  
Usage Counters Usage counters display images as well as physical pages. The number of images  
made by each machine feature are displayed:  
• Copy  
• Print  
• Fax  
• E-mail  
• Network Scanning  
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GettingStarted  
Information Pages Allows the user to print the following reports:  
Report  
Description  
Call For Assistance  
Help List  
Displays the error and fault log for the machine.  
Displays a list of control panel buttons, factory defaults  
and available options.  
Error Messages  
Displays machine error list.  
Last 40 Error Messages  
System Configuration  
Displays 40 most recent machine error messages.  
Displays the current hardware and software  
configuration of the machine.  
E-mail Send  
Displays list of E-mail transmissions.  
User Authentication  
Displays User login IDs and addresses.  
Displays numbers stored in the Local Address Book.  
Local Address Book  
Members  
Group Address Book  
Members  
Displays numbers stored in the Group Address Book.  
Prints all the reports listed above.  
All Above Reports  
Fax Phone Book  
Displays stored numbers in the Speed Dial List, the  
Group Dial List and Mailboxes.  
Fax Transmission  
Fax Receive  
Displays the last 50 faxes sent by the machine.  
Displays the last 50 fax jobs received on the machine.  
Fax Broadcast  
Reports on the success or failure of a specific fax job  
which includes more than one destination.  
Fax Protocol  
Fax Multipoll  
Junk Fax List  
Pending Jobs  
Displays low level communication details for the last fax  
transmitted or received.  
Reports on the success or failure of a specific polling fax  
job which includes more than one destination.  
Displays the fax numbers defined as junk fax numbers by  
the System Administrator.  
Displays the fax jobs in the machine’s memory waiting  
to be sent or printed. This report also gives a percentage  
of available memory on the machine.  
Fax Options  
Lists current Fax Option settings, e.g. ring volume, redial  
count, date format, etc.  
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Getting Started  
Faults  
The Faults tab displays information on machine errors and faults.  
All Faults Displays the fault description and instructions on how to resolve the fault.  
Active Messages Displays the list of active error messages.  
Event Log Displays all fault messages and when they occurred. The fault messages can be  
ordered by time or by error code.  
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GettingStarted  
Service Information  
The Services Information tab displays the current status of customer replaceable  
and engineer replaceable consumables.  
Print Cartridge Displays the remaining number of images made with the current toner.  
Fuser Displays the number of images made with the current fuser.  
Tray(s) Feed Roller Displays the number of images made with the current tray rollers.  
Bias Transfer Roll Displays the number of images made with the current BTR.  
(BTR)  
Press the Services button to the left of the User Interface to return to the Services  
default screen.  
Tools  
Allows access to the Tools menu to configure the device settings.  
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2
Getting Started  
Customizing Your Machine  
Your machine can be customized to suit your working environment and practices.  
The System Management Tools enable your System or Machine Administrator to  
set-up, customize and maintain the machine.  
After your machine is installed, it is recommended that the settings and options  
are customized to fully meet the requirements of the Users. Please discuss your  
requirements with your System or Machine Administrator to ensure you get  
optimum performance from your machine.  
The Tools facility is accessed using the Log In/Out button on the control panel.  
Some of the settings within Tools are critical to the operation of the machine,  
therefore the screens are password protected so they cannot be accidentally  
changed or corrupted.  
For full instructions on accessing and customizing the System Management Tools,  
System Management Tools include:  
Device Settings This section includes energy saver, date, time and language settings.  
Paper Tray Includes default stock and paper substitution settings.  
Management  
User Interface Job sheet setup and feature defaults.  
Connectivity and Network setup and software upgrade tools.  
Network Setup  
Accounting Xerox Standard Accounting, Network Accounting and foreign interface device  
setup.  
Security Settings Includes authentication and image overwrite setup.  
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GettingStarted  
For Further Assistance  
Access the Online Press Help at any time to access the online help screens. Messages, screen  
Help: instructions and graphics provide additional information.  
For additional Help If you need any additional help on using your machine you can:  
1) Refer to the Quick Use Guide or the System Administration CD,  
contained in the CD Pack delivered with your machine.  
2) Contact your System and/or Machine Administrator.  
3) Visit our Customer Web Site at www.xerox.com or contact the Xerox  
Welcome and Support Centre quoting the machine serial number. Press  
the Machine Status button on the control panel.  
NOTE: The serial number can also be found at the rear of the machine.  
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Getting Started  
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Xerox Phaser 3635 User Guide  
3 Copy  
This chapter contains information on the copy screen and the copy features available.  
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Copy  
Copy Procedure  
This section describes the basic procedure for making copies. Follow the steps  
below.  
NOTE: If an authentication feature is enabled, you may need an account before  
using the machine. To get an account, or for more information, contact the  
System Administrator.  
1 Load the Documents  
You can load the documents to be copied either on the Document Glass or through  
the Document Feeder.  
For information on setting up the paper trays, refer to Setting up Paper Trays in the  
Document Feeder:  
The following steps explain how to load documents using the document feeder:  
1. Before loading the documents into the document feeder, ensure they are in  
good condition and remove all staples and paper clips.  
2. Insert the documents neatly into the  
document feeder, face up. The first  
page should be on top with the  
headings towards the left of the  
machine.  
Up to 100 sheets of 20  
3. Place the stack in between the guides aligning the left edge with the  
document feeder tray, and position the guides to just touch the edge of the  
documents.  
lb (75 g/m²) bond paper can  
be loaded. Weight ranges  
from 12.5 lb to 28 lb (50 - 120  
Specifications in the  
4. When Paper Supply is set to Auto, the machine automatically selects an  
appropriate tray.  
Specifications chapter on  
page 206. for full Document  
Feeder Specifications.  
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Copy  
Document Glass:  
The following steps explain how to load documents using the document  
glass:  
1. Raise the document feeder.  
Registration  
Arrow  
2. Place the document face down on the document glass, aligned with the tip of  
the registration arrow near the top left of the document glass.  
3. Lower the document feeder.  
2 Select the Features  
By default, the Copy screen is the first screen displayed on the machine. If the  
screen displays Job Status or Machine Status, press the Services Home button. If  
the touch screen displays other options like Fax or E-mail, press the Services Home  
button and select Copy from the displayed items.  
Various copy features can be selected for your copy job. The most common  
features are displayed on the Copy screen.  
1. Press the Services Home button on the control panel.  
Services Home  
button  
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Copy  
2. Select Copy on the touch screen. Ensure that the Copy screen is displayed.  
3. Press the Clear All button on the control panel to cancel any previous  
selections. The control panel returns to the default entry screen.  
4. Select the button for the feature required.  
Feature  
Copy  
Description  
Use this tab to select the standard options for a copy job,  
e.g. reduce/enlarge, 2 sided copying, etc.  
Image Quality  
Use this tab to adjust the appearance of the copy output,  
e.g. lighten/darken, background suppression, etc.  
Layout Adjustment  
Output Format  
Use this tab to adjust the layout of the copy output, e.g.  
original size, edge erase, etc.  
Use this tab to produce different options for the finished  
output, e.g. booklet creation, covers, etc.  
If necessary, select one of the tabs and configure the copy settings. For  
information on the individual tabs, refer to the following:  
3 Enter the Quantity  
The maximum copy quantity is 999.  
Use the numeric keypad on the control panel to enter the number of copies  
required. The number entered is displayed in the upper right-hand corner of the  
screen.  
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Copy  
NOTE: To cancel an incorrect entry, press the Cancel Entry button and enter the  
correct quantity.  
4 Start the Copy Job  
Press the Start button. Each document is scanned only once. The number of copies  
requested is displayed in the upper right-hand corner of the screen.  
5 Job Status Screen  
1. Press the Job Status button on the control panel to display the Job Status  
screen.  
The default Job Status screen displays all active jobs, including the queued copy  
job.  
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Copy  
2. Select from one of the following options:  
Queue  
All Jobs  
Description  
Displays all queued jobs.  
Copy, Print and Fax  
Receiving Jobs  
Displays all active copy, print and fax receiving jobs.  
Scan and Fax Send Jobs  
Displays all active scan and fax send jobs.  
3. Select the required job to view the Progress of Your Job screen. The Progress of  
Your Job screen displays the number of originals scanned and the number of  
images completed so far.  
• The Delete button allows the user to delete the selected job from the active job  
queue.  
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Copy  
The Details button displays information such as owner, status, job type, time  
submitted, etc.  
4. Select Close to return to the Progress of Your Job screen.  
5. Select Close to return to the Job Status screen.  
6. Select Screen Default to return to the preset default job queue screen. For  
information on how to set the Default View, refer to Job Status Default in the  
6 Stop the Copy Job  
Follow the steps below to manually cancel an activated copy job.  
1) Press the Stop button on the control panel to cancel the current copy job.  
2) To cancel a queued job press the Job Status button on the control panel  
to display the Incomplete Printing Jobs screen.  
3) Select the appropriate job from the queue to view the Progress of your Job  
screen.  
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Copy  
4) Select Delete from the Job Commands list.  
5) Select Confirm to delete the job or Cancel to return to previous screen.  
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Copy  
Copy  
The tabs available for selecting the various Copy features are:  
1) Copy  
2) Image Quality  
3) Layout Adjustment  
4) Output Format  
Depending on the options enabled and how your machine has been configured,  
you may have to press the Services Home button and select Copy to display the  
Copy feature tabs.  
Copy Tab  
The Copy tab is the default Copy screen. Use this tab to select the standard options  
for a copy job.  
The options can be selected by touching the appropriate button in each column.  
To view all the choices for each option, select the More... button.  
Reduce/Enlarge  
Using this option, originals can be reduced or enlarged between 25% and 400%.  
100%: Produces an image on the copies the same size as the image on the original.  
Auto%: Reduces or enlarges the image on the copies based on the size of the  
original and the size of the selected output paper.  
Preset Options: The most commonly used reduce/enlarge percentages have been  
provided as preset options. These preset options can be customized by your  
System or Machine Administrator to meet individual needs.  
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Copy  
Select the More... button to display all the Reduce/Enlarge options. Select a custom  
percentage of reduction or enlargement required. Use the up/down scroll buttons  
to adjust the reduce/enlarge percentage, in 1% increments.  
Paper Supply  
Use the Paper Supply options to select a paper tray for the copy job.  
Auto Select: With this option selected, the machine chooses the correct paper for  
the copy job based on the size of the originals being scanned.  
Tray 1 & 2 hold 520  
sheets of 20lb paper.  
Weight ranges from 60-  
105 g/sm. Sizes range  
from A4(SEF) to Legal.  
Tray 1: Use this option to select the paper loaded in Tray 1.  
Tray 2 (Optional): Use this option to select the paper loaded in Tray 2.  
Bypass Tray: Use this option when feeding individual types of stock, for example  
letterhead or labels for one-off jobs. The Bypass Tray holds up to 50 sheets of  
Universal 20lb (Xerox 4200) paper or up to 5 transparency sheets or up to 5  
envelopes.  
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Copy  
2-Sided Copying  
Double-sided copies can be made automatically from one or two-sided originals.  
1
1
1
1 Sided: Use this option for 1 sided originals when 1 sided copies are required.  
2 Sided: Use this option for 1 sided originals when 2 sided copies are required.  
2 Sided, Rotate Side 2: This option produces 2-sided copies from 1 sided  
originals and rotates 180 degrees every second side image. Use this option to  
create documents which can be read in a “head to toe” manner, for example a  
calendar.  
2
2
2
2 Sided: Use this option for 2 sided originals when 2 sided copies are required.  
1 Sided: Use this option for 2 sided originals when 1 sided copies are required.  
1 Sided, Rotate Side 2: This option produces 1 sided copies from 2 sided  
originals and rotates 180 degrees every second side image. The “read” orientation  
for this option varies depending on the input originals. For example, if “head to  
head” orientation originals are scanned, the output will be “head to toe”. If “head  
to toe” orientation originals are scanned, the output produced will be “head to  
head”.  
2
2 Sided, Rotate Side 2: This option produces 2 sided copies from 2 sided  
originals and rotates 180 degrees every second side image.  
Copy Output  
Output is used to select the finishing requirements for the job. The options will  
depend on the finishing output device installed.  
Collated: Select Collated for output stacked in sets to match the sequence of the  
originals, i.e. (1,2,3 / 1,2,3).  
Uncollated: Select Uncollated for output sorted into stacks of individual pages, i.e.  
(1,1,1 / 2,2,2 / 3,3,3).  
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Copy  
Image Quality  
The Image Quality tab provides copy features used for adjusting the appearance  
of the copy output.  
Select any of the top level buttons to select a feature. To view all the options for a  
feature, select the option required. Multiple options can be selected for each copy  
job if required.  
Original Type  
Use this feature to enhance the quality of your output.  
The Original Type option is used to enhance the copy quality of the output based  
on the type of original being scanned.  
Type  
Text  
Description  
Use for originals containing text or line art.  
Use for continuous tone photographs or printed half-  
tone originals.  
Photo  
Use for high quality lithographic images or  
continuous tone photos with text and/or graphics.  
Photo and Text  
Lighten / Darken  
Adjusts the lightness or darkness of the output.  
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Copy  
Background Suppression  
Use to automatically reduce or eliminate the dark background resulting from  
copying colored paper or newspaper originals.  
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Copy  
Layout Adjustment  
The Layout Adjustment tab provides copy features used for adjusting the layout  
of the copy output.  
Original Size  
Select this feature to specify how the device determines the size of the original  
document.  
Auto Detect: Use this option to allow the machine to automatically recognize the  
size of the originals being fed through the document feeder.  
NOTE: Auto Detect is only available when there are originals detected on DADF.  
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Copy  
Presets: Use this option to specify the dimensions of the document scanning  
region when scanning from the document glass. There are several standard size  
dimensions that correspond to common document sizes and orientations.  
Custom Size: Use this option to manually adjust the scanning dimensions using  
the scroll buttons.  
Mixed Size Originals: Use this feature to copy a document containing mixed size  
originals. The originals must be the same width, for example 8.5 x 11" and 8.5 x  
14". Load documents in the document feeder when using this feature.  
Book Copying  
Use when copying bound documents and books. Place the original document at  
the back, center of the document glass. If the document is too thick, lift the  
machine cover off the hinges slightly and then re-close the cover.  
Off: Use to deactivate the feature.  
Both Pages: Use to scan and copy both pages of a bound document.  
Left Page Only: Use to scan and copy the left page of a bound document.  
Right Page Only: Use to scan and copy the right page of a bound document.  
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Copy  
Image Shift  
This feature enables the position of the image on the page to be adjusted.  
Off: The image position is not adjusted.  
Auto Center: Automatically centres the scanned image on the output paper.  
Margin Shift: Creates a binding edge for the document. The image can be  
adjusted up or down on the page and/or shifted to the right or left. Use the up/  
down and left/right scroll buttons to adjust the amount of shift. The image can be  
shifted between 0 and 0.80", in 0.1" increments.  
Edge Erase  
Use this feature to “refresh” the quality of an original that has become torn or  
frayed at the edges, or that has hole punch, staple or other marks.  
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All Edges (minimum): Erases equal amounts on all edges of the copies (minimum  
0.04").  
All Edges (maximum): Erases equal amounts on all edges of the copies (maximum  
0.24").  
Small Original Erase: Use to erase 0.25" (6 mm) from the edge of the document.  
Hole Punch Erase: Use to erase hole punch marks from the left and right edge of  
the document.  
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Copy  
Output Format  
The Output Format tab is used to produce different options for the finished output.  
Booklet Creation  
Use this feature to create booklets from a sequential set of either single-sided or  
double-sided originals. The machine prints 2-sided automatically, which, when  
folded, produces a booklet with all the pages in the correct sequence. The machine  
will also reduce and correctly position each image to fit on the selected paper.  
NOTE: Feed the originals from the document feeder, and ensure that the Original  
Size settings on the Image Adjustment tab is set to Auto-detect.  
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Off: The feature is switched off.  
On: Use this option to enable the Booklet Creation feature. There are two further  
options available, when Booklet Creation is enabled.  
Option  
Description  
1 Sided Originals  
2 Sided Originals  
Select this option if the originals are single-sided.  
Select this option if the originals are double-sided.  
Covers  
Use this feature to automatically add covers to your copied set using stock taken  
from a different tray than the copies. Covers must be the same size and orientation  
as the main body of the job.  
Off: The feature is switched off.  
Front and Back: Use this option to add both a front and back cover to the copies.  
Front Only: Use this option to add a front cover to the copies.  
Back Only: Use this option to add a back cover to the copies.  
NOTE: Some media types cannot be used as covers.  
Transparency Separators  
Use this feature to add either a blank or printed divider between each  
transparency within a set. Always load transparencies in the Bypass Tray.  
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Transparency jobs will be delivered single-sided, and collated with no finishing. The  
quantity can only be set to 1 for this feature.  
Select Blank to have the system insert a blank page between each transparency,  
or select Printed to insert a printed page between each transparency. Then choose  
the appropriate transparency and separator stock.  
Transparency Supply: Select this button to specify the tray from which the  
machine needs to use the transparency stock.  
Separator Supply: Select this button to specify the tray from which the machine  
needs to use the separator stock.  
Page Layout  
This feature is used to copy two or more documents, in a reduced size, onto one  
sheet of paper. It is ideal for creating handouts, storyboards or documents used for  
archival purposes.  
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NOTE: Originals must be loaded in the document feeder when using this feature.  
1 Page Up: Copies an original onto one sheet of paper.  
2 Pages Up: Copies two separate originals onto one sheet of paper.  
4 Pages Up: Copies four separate originals onto one sheet of paper.  
NOTE: For landscape originals, place the top of the document at the back of the  
feeder. For portrait originals, place the top of the document to the left.  
Store Job  
Use this feature to store files and job settings.  
Off: The feature is switched off.  
Copy & Store: Use this option to copy the original documents and store in the  
device memory for retrieval later.  
Store Only: Store the originals in the device memory for retrieval later. No hard  
copy output is produced.  
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ID Card Copy  
Use this feature to copy both sides of an ID document, e.g. a driver’s license, onto  
one side of paper.  
1. Select Services Home to display the Services Home screen.  
2. Select ID Card Copy to display the ID Card Copy screen.  
3. Configure the output to improve the quality of the copy.  
Paper Supply: Use the Paper Supply options to select a paper tray for the copy  
job.  
Lighten / Darken: Adjusts the lightness or darkness of the output.  
Background Suppression: Use to automatically reduce or eliminate the dark  
background resulting from copying colored paper or newspaper originals.  
4. Place one corner of the ID card into the back left-hand corner of the  
document glass.  
5. Press Start to copy side 1.  
6. Turn the ID card over to scan the second side.  
7. Press Start to copy side 2. Both sides of the ID card print on the same side of  
the output copy.  
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The Fax feature may not be available on your machine, depending on your configuration.  
The optional Embedded Fax and Server Fax services can be installed, but only one fax  
service can be enabled at a time.  
NOTE: Embedded Fax is the default service when both fax services are installed.  
Your System Administrator will set up the default fax service. This chapter contains  
information about the available fax options.  
Embedded Fax  
Once enabled on your machine, you will be able to transmit and receive hard copy fax jobs  
over the telephone network directly to and from another fax machine. Your images are sent  
from your machine directly to the fax number entered. This type of fax travels over normal  
telephone lines and will therefore be charged at telephone rates.  
LAN Fax  
LAN (Local Area Network) Fax enables you to send documents to fax machines directly from  
your computer. Once enabled, you can select the Fax option from your printer driver.  
The LAN fax option requires the Embedded Fax Kit to be fitted to the machine.  
Server Fax  
Once the optional server fax is enabled on your machine, you will be able to transmit and  
receive hard copy faxes without a dedicated telephone line on the machine. Your images are  
sent from your machine, via your network, to a fax server which forwards them on to the fax  
number you entered.  
Access to the Fax features is gained using the Services Home button on the control panel  
and Fax to display the Fax feature tabs.  
Feature Differences  
Embedded Fax offers more features than Server Fax. The table below identifies which  
features are present for each fax service.  
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Fax  
Sub-Features/ Embedded  
User Interface Fax Tab  
Feature  
Server Fax  
Options  
Fax  
Speed Dial  
Yes  
Tab 1:  
Fax (Embedded Fax)  
Basic Fax (Server Fax)  
For more information see  
page 59 (Embedded Fax)  
or page 59 (Server Fax).  
Add (multiple  
destinations)  
Yes  
Yes  
Manual Dial  
Redial  
Yes  
Yes  
Yes  
2 Sided  
1-Sided  
Yes  
Yes  
Scanning  
2-Sided  
2-Sided Rotate  
Side 2  
Original Type  
Resolution  
Photo and Text  
Text  
Photo  
Yes  
Yes  
Yes  
Standard  
Fine  
Superfine  
Standard and  
Fine only  
Dialling  
Yes  
Characters  
Address Book  
Yes  
Yes  
Fax Directory  
Yes  
Lighten/Darken  
Tab 2:  
Image Quality  
For more information see  
page 73 (Embedded Fax)  
or page 83 (Server Fax).  
Background  
Suppression  
Off  
Auto  
Suppression  
Yes  
Yes  
Yes  
Color Mode  
Original Size  
Black and White Yes  
Full Color  
Auto Detect  
Presets  
Yes  
Tab 3:  
Layout Adjustment  
For more information see  
page 74 (Embedded Fax)  
or page 84 (Server Fax).  
Custom Scan  
Area  
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Sub-Features/ Embedded  
User Interface Fax Tab  
Feature  
Server Fax  
Options  
Fax  
Store for  
Polling  
Off  
On  
Yes  
Tab 4:  
Fax Options  
For more information see  
page 75 (Embedded Fax)  
Remote Polling Poll a Remote  
Yes  
Fax  
Poll a Remote  
Mailbox  
Delay Send  
Off  
Yes  
Yes  
Yes  
Specific Time  
Send Header  
Text  
Off  
On  
Mailboxes  
Send to Remote Yes  
Mailbox  
Store to Mailbox  
Print Mailbox  
Documents  
Delete Mailbox  
Documents  
Fax Sending  
Features  
Priority Send  
Yes  
Yes  
Fax Reports  
Select from the  
list  
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Fax Procedure  
This section describes the basic procedure for sending faxes. Follow the steps  
below.  
NOTE: If an authentication feature is enabled, you may need an account before  
using the machine. To get an account, or for more information, contact the  
System Administrator.  
Embedded Fax and Server Fax Procedure  
1 Load the Documents  
You can load the documents to be faxed either on the Document Glass or through  
the Document Feeder.  
For information on setting up the paper trays, refer to Setting up Paper Trays in the  
Document Feeder:  
The following steps explain how to load documents using the document feeder:  
1. Before loading the documents into the document feeder, ensure they are in  
good condition and remove all staples and paper clips.  
2. Insert the documents neatly into the  
document feeder, face up. The first  
page should be on top with the  
headings towards the left of the  
machine.  
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Up to 100 sheets of 20  
3. Place the stack in between the guides aligning the left edge with the  
lb (80 g/m²) bond paper can  
be loaded. Weight ranges  
from 12.5 lb to 28 lb (50 - 120  
Specifications in the  
document feeder tray, and position the guides to just touch the edge of the  
documents.  
4. When Paper Supply is set to Auto, the machine automatically selects an  
appropriate tray.  
Specifications chapter on  
page 206. for full Document  
Feeder Specifications.  
Document Glass:  
The following steps explain how to load documents using the document glass:  
1. Raise the document feeder.  
Registration  
Arrow  
2. Place the document face down on the document glass, aligned with the tip of  
the registration arrow near the top left of the document glass.  
3. Lower the document feeder.  
2 Select the Features  
If the screen displays Job Status or Machine Status, press the Services Home  
button. If the touch screen displays other options, e.g. E-mail, select Services  
Home and select Fax from the displayed items.  
Various fax features can be selected for your fax job. The most common features  
are displayed on the Fax screen.  
NOTE: The Fax screen is not the same for Embedded and Server Fax. Embedded  
Fax has more features than Server Fax. For example, as well as having the  
standard Keypad Dial and Group Dial, it also has Manual Dial, Speed Dial and  
Redial features.  
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1. Press the Services Home button on the control panel.  
Services Home  
button  
2. Select Fax on the touch screen. Ensure that the Fax screen is displayed  
NOTE: The image below shows the Embedded Fax screen.  
3. Press the Clear All button once on the control panel to cancel any previous  
selections, if needed. The control panel returns to the default Entry screen.  
4. Select the button for the feature required.  
Embedded Fax  
Feature  
Fax  
Description  
Use this tab to select the standard options for a fax job, e.g.  
dial options, resolution, sides scanned, etc.  
Use this tab to adjust the appearance of the fax output, e.g.  
image quality, color mode, etc.  
Image Quality  
Use this tab to adjust the layout of the fax output, e.g.  
original size, etc.  
Layout Adjustment  
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Fax  
Feature  
Description  
Use this tab to access the advance fax features, e.g. reports,  
mailboxes, poll settings, etc.  
Fax Options  
If necessary, select one of the tabs and configure the fax settings. For information  
on the individual tabs, refer to the following:  
Server Fax  
Feature  
Description  
Use this tab to select the standard options for a fax job, e.g.  
fax number entry, resolution, sides scanned, etc.  
Basic Faxing  
Use this tab to adjust the appearance of the copy output,  
e.g. lighten/darken, background suppression, etc.  
Image Quality  
Use this tab to adjust the layout of the copy output, e.g.  
original size, etc.  
Layout Adjustment  
Fax Options  
Use this tab to adjust the send features e.g. delay send.  
If necessary, select one of the tabs and configure the fax settings. For information  
on the individual tabs, refer to the following:  
3 Color Faxing  
NOTE: Color Faxing is only available with Embedded Fax.  
Follow the steps below to send a color fax job.  
1. For color faxing, select Color Mode on the Image Quality tab.  
2. Select Full Color, then Save to confirm the settings.  
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4 Dial the Number  
Select a dialing option to enter the fax number.  
Embedded Fax  
Option  
Description  
Use this option to enter the number using the numeric  
keypad.  
Keypad Dial  
Allows you to get the dial tone before entering the fax  
number.  
Manual Dial  
Speed Dial  
Redial  
Quickly select stored numbers from the Address Book.  
Allows you to place a call to the last number or list of  
numbers dialed.  
Used for multiple destinations.  
Group Dial  
Server Fax  
Option  
Description  
Use this option to enter the number using the numeric  
keypad.  
Keypad Dial  
Group Dial  
Used for multiple destinations.  
For more information on dialing options for:  
• Embedded Fax Dialing Options: on See “Dialing Options” on page 69.  
5 Start the Fax Job  
Press the Start button. The machine scans the originals, dials the entered number  
and attempts to connect with the remote fax machine. Once connected, the local  
machine sends the fax job. To print a confirmation or error report, refer to Fax  
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6 Job Status Screen  
To follow the progress of your fax job, press the Job Status button on the control  
panel to display the Job Status screen.  
The default Job Status screen displays all incomplete jobs, including the queued  
fax job. If there are no incomplete jobs in progress, the message “No Active Jobs”  
is displayed. For more information on the Job Status screen, refer to Job Status  
7 Stop the Fax Job  
Follow the steps below to manually cancel an activated fax job.  
1. Press the Stop button on the control panel to cancel the current fax job.  
2. To cancel a queued job press the Job Status button on the control panel to  
display the Active Jobs screen.  
3. Select the appropriate job from the queue to view the Progress of your Job  
screen.  
4. Select Delete from the Job Commands list.  
5. Select Confirm to delete the job or Cancel to return to previous screen.  
LAN Fax Procedure  
This section describes the basic procedure for sending a LAN fax.  
NOTE: If an authentication feature is enabled, you may need an account before  
using the machine. To get an account, or for more information, contact the  
System Administrator.  
Documents can be faxed from your PC using the print drivers supplied. The print  
driver must be loaded on each PC which uses the machine for faxing.  
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1. Click Print in your  
application.  
2. Click on your machine  
to choose it as the  
printer.  
3. Click on the  
Properties or  
Preferences button.  
4. Click on Fax from the  
Job Type dropdown  
menu.  
5. Click on the Add  
Recipient or the Add  
From Phonebook button to add a recipient.  
6. Click OK to confirm your recipient selection.  
7. Click OK to confirm your selections in the Printing Preferences window.  
8. Click Print to print your document.  
9. The Fax Confirmation box will appear. Check the fax number and then click  
OK to send your fax.  
Embedded Fax  
This section provides more detail on the Embedded Fax features.  
NOTE: For Server Fax information refer to Server Fax on page 80.  
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Fax  
Use the options available on the Fax tab to enter the recipient telephone number  
and to select the standard features for your fax job.  
Dialing Options  
Use the Dialing Options to enter the destination fax number or numbers for the fax  
job. Individual fax numbers can be entered using the keypad or an attached  
telephone handset, using the Speed Dial function or selected from the Address  
Book.  
The Address Book is a listing of Individual or Group numbers which have been  
previously set up and stored. Individual numbers can also be accessed from the  
Address Book using the Speed Dial function.  
NOTE: There are no transmission preferences per user.  
Keypad Dial Use this option to enter the number using the numeric keypad. The number  
entered appears in the fax window. If an incorrect entry is made, use the C button  
to delete the number and then enter the correct number.  
Use the Keypad Dial option to return to using the keypad to enter fax numbers  
after using alternative methods.  
Manual Dial Allows you to get the dial tone before entering the fax number. Used when sharing  
a fax and phone line.  
Manual Receive Allows you to receive a fax if a handset is attached.  
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Speed Dial Speed Dial numbers are automatically created when a fax number is stored in the  
Address Book. Using the Speed Dial number saves time typing the complete fax  
destination number. To use Speed Dial, enter the 3 digit Speed Dial number  
required.  
To find out the Speed Dial number for an entry in the Address Book, select the  
Group Dial option and scroll through the Address Book to view the numbers  
assigned.  
Redial Redial allows you to place a call to the last number or list of numbers dialed.  
Group Dial Group Dial is used when the fax is being sent to multiple destinations. Fax numbers  
can be entered into the Group Dial list manually using the keypad, using Speed Dial  
or by using the Address Book. The Address Book stores and displays the fax  
recipient details. Information includes the recipient’s name and fax number, as  
well as the resolution and communication mode. Individual and Group entries are  
stored in the Address Book.  
The Current Group Dial list displays a list of all the recipients for the fax. The list  
holds up to 200 locations (46 digits allowed per entry).  
To send a fax to multiple destinations, the Group Dial option is used. Destination  
numbers for the fax can be added to the Current Group Dial list using any of the  
dialing methods available.  
Dialing Characters Special dialing characters can be added to your fax number using the Dialing  
Characters option. Dialing characters are special characters used for entering fax  
numbers. They are entered as part of the telephone number.  
Character  
Pause [,]  
Description  
Gives the machine time to switch from an inside line to an  
outside line during automatic dialing. For charge code  
numbers, enter a pause after the fax number but before the  
charge code number.  
Private Data Delimiter  
[/]  
Protects confidential information. For example, if a special  
charge code or credit card number is required for a call. The  
/ character should be selected before and after entering  
confidential numbers. The numbers and characters entered  
between this character will appear as asterisks (*).  
Pulse to Tone Switch [:] Used to switch from pulse dialing to DTMF (tone or one-  
touch) dialing. After switching from pulse to tone, you  
cannot switch back to the original mode during the fax  
procedure.  
To select the required character:  
1. Enter the fax number via the hard keypad to the right of the touch screen.  
2. If required, select a Dialing Character from the touch screen.  
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3. Select the Add Character button.  
4. Repeat as necessary and select the Save button when complete.  
5. Press the Start button to send the fax.  
Address Book  
The Address Book contains a list of addresses, numbers and details that are  
relevant to your company and/or you. Use the up/down scroll buttons to locate the  
recipient. Highlight the recipient in the list and select the Add to Recipients  
button. Continue this process until you have added all the required recipients. On  
completion select the Done button. The entered numbers will be shown in the  
Recipients list.  
Use this feature to store destination names and fax numbers in your device. Entries  
stored here will be available for selection within the Group Dial feature on the Fax  
tab. Dialing Groups can also be set up, comprising of many individual entries.  
This feature saves  
time when sending faxes  
to frequently used  
destinations.  
Address Book Setup From the Fax tab, select the Address Book button to create a new Address Book  
entry, or to edit an existing one:  
1. From the Address Book Setup screen, enter an Address Book number or select  
one from the Address Book list.  
2. Select the Edit Details button.  
3. Touch the Entry Name field and enter the Address Book name (maximum of  
20 characters).  
4. Select the Save button to confirm entries.  
5. Touch the Fax Number field and enter the fax number (including any Dialing  
Characters) using the number keypad.  
6. Select the Save button to confirm entries.  
7. Select the Save button again to save your entry to the Address Book and  
return to the Setup screen. You can save up to 200 entries.  
Group Address Book From the Fax tab, select the Address Book button to create a new Group Address  
Setup Book entry, or to edit an existing one:  
1. Select Groups from the drop-down menu.  
2. From the Group Address Book Setup screen, enter an Address Book number or  
select one from the Address Book list.  
3. Select the Edit Details button.  
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4. Touch the Group Name field and enter a unique Group number (maximum 20  
characters).  
5. Select the Save button to confirm entry.  
6. Select the Add Recipients button.  
7. Select the required entry from Address Book to add to your Group. Either  
choose from the list, using the scroll buttons, or key in the Address Book  
Location number using the keypad.  
8. Select the Add to Group button to add the Individual number to the Group.  
Continue selecting and adding as required.  
9. Select the Save button to save your entries and return to the Setup screen.  
2-Sided Scanning  
This is used to specify whether the originals are single-sided or two-sided.  
1 Sided Use this option for originals that are printed on one side only.  
2 Sided Use this option for originals that are printed on both sides.  
2 Sided - Rotate Use this option for originals that are printed on both sides and the second side has  
Side 2 been rotated. For example, if you are scanning a calendar which uses a “head to  
toe” format.  
Original Type  
Use this option to enhance the quality of the fax based on the type of original  
being scanned.  
The options available are:  
Option  
Description  
Text  
Use for originals containing text or line art.  
Photo and Text  
Use for high quality lithographic images or continuous tone  
photos with text.  
Photo  
Use for continuous tone photographs.  
Resolution  
The Resolution affects the appearance of the fax at the receiving fax terminal. A  
higher resolution produces better quality for photos. However, a lower resolution  
reduces communication time.  
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Standard 200 x 100 dpi - Recommended for text documents. It requires less  
communication time, but does not produce the best image quality for graphics  
and photos.  
Fine 200 x 200 dpi - Recommended for line art and photos. This is the default  
resolution and the best choice in most cases.  
SuperFine 600 x 600 dpi - Recommended for use with high quality photos and  
graphics. It produces the largest image file size, but delivers the best image quality.  
Image Quality  
The Image Quality tab contains options that help you to enhance the appearance  
and style of your faxed document.  
Lighten / Darken  
Adjusts the lightness or darkness of the output.  
Background Suppression  
Use to automatically reduce or eliminate the dark background resulting from  
copying colored paper or newspaper originals.  
Color Mode  
Use to transmit the fax in mono or color.  
Option  
Description  
Black & White  
Full Color  
Transmits a Black & White image.  
Transmits a Color image.  
Select the Save button to confirm Color Mode selection.  
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NOTE: The receiving device must support color faxing for incoming jobs to receive  
fax jobs in color.  
Layout Adjustment  
Original Size  
Select this feature to specify how the device determines the size of the original  
document.  
Auto Detect Use this option to allow the machine to automatically recognize the size of the  
originals being fed through the document feeder.  
Presets Use this option to specify the dimensions of the document scanning region when  
scanning from the document glass. There are several standard size dimensions  
that correspond to common document sizes and orientations.  
Custom Size Use this option to manually adjust the scanning dimensions using the scroll  
buttons.  
Mixed Size Originals Use this feature to copy a document containing mixed size originals. The originals  
must be the same width, for example 8.5 x 11" and 8.5 x 14". Load documents in  
the document feeder when using this feature.  
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Fax Options  
The Fax Options tab available with Embedded Fax provides further fax features  
which can be used when transmitting faxes. To view all the options for a feature,  
select the feature required. Multiple options can be selected for each fax job if  
required.  
Polling  
Polling enables you to store fax documents into the machine’s memory for  
retrieval by another remote fax machine, or to poll a remote fax machine or  
mailbox to retrieve information.  
Store for Polling  
This option allows users to scan documents and store them. When remote  
machines poll the device, they are able to retrieve the scanned document(s).  
Passcodes can be set up to control which machines have access to the documents  
stored.  
Store for Polling Stored documents will not be deleted after a successful poll.  
Print All To print documents stored for polling.  
Delete All All documents stored for polling will be deleted.  
NOTE: the Print and Delete options are only available when the Store for Polling  
feature is set to On.  
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Remote Polling  
Poll a Remote Fax This option allows users to contact a remote fax machine to locate and receive  
faxes stored by the remote machine. More than one remote machine can be polled  
at a time. Enable this feature by selecting Poll a Remote Fax and selecting On.  
Enter the number of the remote machine you wish to poll. Poll more than one  
remote machine by using the Group Dial.  
Use the Delayed Send feature to poll at a specific time. This allows you to poll the  
remote machine when the line is less congested or when a cheaper rate applies.  
Only one delayed polling job is allowed at a time.  
Once you have entered the number of the remote machine and, if required, the  
time you wish to poll, press the Start button on the control panel to begin polling  
the remote machine or to store the polling command.  
All documents that have been successfully polled from the remote machine are  
printed on your machine.  
Poll a Remote This option allows users to contact a remote mailbox which is set up on a remote  
Mailbox fax machine. When contact has been made, the remote machine sends the faxes  
stored within the mailbox. To use this option, you need to know the remote  
mailbox number and passcode.  
Enter the remote machine’s fax number using the control panel, or select the  
Group Dial button to select the required number from the Address Book. Group  
Address Book is not available when using the poll remote mailbox feature, as only  
one telephone number can be entered at a time.  
To poll a remote mailbox you must know the mailbox number. Use the keypad to  
enter the number of the mailbox you wish to poll in the Mailbox Number input  
field.  
If the remote mailbox is protected with a passcode, use the keypad to enter the  
passcode in the Passcode input field. If the passcode does not match the remote  
mailbox passcode, the poll will fail.  
NOTE: If the Passcode input field is left blank, the default passcode 0000 is used.  
Once you have entered the number and details of the remote machine mailbox  
you wish to poll, press the Start button on the control panel to begin polling  
remote machine mailbox.  
All fax documents that have been successfully polled from the remote mailbox are  
printed on your machine.  
Delay Send  
Delay Send enables you to specify the time of a fax transmission or poll. This  
option can be used to delay transmission of a fax job for a minimum period of 15  
minutes and a maximum period of 23hrs 59mins, by specifying the time at which  
the fax is to be sent.  
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Select Off to send the fax immediately.  
Select Specific Time to enter the time you wish the fax to be sent. Enter the hours  
and minutes separately and select AM or PM to denote if you want the fax to be  
sent in the morning or the evening.  
Send Header Text  
Select On to enable transmission header details on outgoing faxes. To format  
Mailboxes  
Mailboxes are areas of machine memory where incoming faxes are stored or from  
which outgoing faxes can be polled (see Polling – page 75). The System  
Administrator can set up to 200 mailboxes on your machine.  
You can use a mailbox located on the same machine you are using (local mailbox),  
or a mailbox set up on a remote machine (remote mailbox).  
Local mailboxes can contain both stored or received documents. Stored  
documents are placed in the local mailbox by the user standing at the device;  
received documents are placed in the local mailbox by a remote fax device. The  
local mailbox may be password protected and a local user can delete or print the  
contents of the mailbox.  
Documents held within the local mailbox are recognized as stored for polling,  
printing or deleting by the user. To access a mailbox you must enter the 3 digit  
mailbox number and, if applicable, a 4 digit mailbox passcode. Please contact your  
System Administrator for more information.  
NOTE: The storage time for faxes is set up by your System Administrator.  
Store to Mailbox Allows users to scan and store fax documents for polling. Documents are stored in  
your mailbox and automatically sent to a remote fax machine when requested.  
1. Enter Mailbox number (max 20 digits).  
2. Enter Mailbox passcode (4 digit code).  
3. Press Start.  
Print Mailbox Allows you to print a hard copy of the documents stored in a mailbox.  
Documents  
1. Enter Mailbox number (max 20 digits).  
2. Enter Mailbox passcode (4 digit code).  
3. Press Start.  
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Delete Mailbox Allows you to delete all the documents stored within a mailbox.  
Documents  
NOTE: If the Delete Mailbox Documents or Print Mailbox Documents button is  
selected then both received and stored documents within the selected mailbox  
will be printed or deleted.  
1. Enter Mailbox number (max 20 digits).  
2. Enter Mailbox passcode (4 digit code).  
3. Press Start.  
Send to a Remote Allows you to send a fax document directly to an individual’s private mailbox on a  
Mailbox remote machine.  
NOTE: This feature will only be available when the remote machine has mailbox  
capability and when the user sending the document knows the mailbox number  
of the recipient.  
Enter the recipient’s fax number using the control panel, or select the Group Dial  
button and select the recipient from the Address Book. Group Address Book is not  
available when using the send to a remote mailbox feature, as only one telephone  
number can be entered at a time.  
If enabled, a confirmation report is printed once the documents are sent to the  
remote mailbox.  
Fax Sending Features  
Allows jobs to be prioritized and reports to be printed.  
Priority Send Allows you to prioritize your job and send it before all the other fax jobs in the  
memory.  
Fax Reports  
Allows you to print fax reports from the pre-set list.  
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Forward to Fax/E-mail Features  
The Forward to Fax / E-mail feature allows incoming or outgoing faxes to be  
automatically forwarded to either another fax number or e-mail address. The  
System Administrator configures the feature via the Web UI. The System  
Administrator can also enable the Print Local Copy option to print a local copy of  
the forwarded or received fax or e-mail.  
For more information about this feature, consult the System Administrator Guide,  
or contact your System Administrator.  
Forward to Fax  
This feature allows incoming or outgoing faxes to be automatically forwarded to  
an anonymous fax recipient.  
You can choose to forward the following:  
• Transmitted Faxes  
• Received Faxes  
• All Faxes  
Forward to E-mail  
This feature allows incoming or outgoing faxes to be automatically forwarded to  
another e-mail recipient.  
You can choose to forward the following:  
• Transmitted Faxes  
• Received Faxes  
• All Faxes  
When forwarding to an e-mail recipient, you can select one of these output  
formats:  
• Portable Document Format - PDF  
• Tagged Image File Format - TIFF  
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Server Fax  
This section provides more detail on the Server Fax features.  
NOTE: For Embedded Fax information refer to Embedded Fax on page 68.  
Basic Fax  
Use the options available on the Fax tab to enter the recipient telephone number  
and to select the standard features for your fax job.  
Dialing Options  
Use the Dialing Options to enter the destination fax number or numbers for the fax  
job. Individual fax numbers can be entered using the keypad or an attached  
telephone handset or selected from the Fax Directory.  
The Fax Directory is a listing of Individual numbers which have been previously set  
up and stored.  
NOTE: There are no transmission preferences per user.  
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Keypad Dial Use this option to enter the number using the numeric keypad. The number  
entered appears in the fax window. If an incorrect entry is made, use the C button  
to delete the number and then enter the correct number.  
Use the Keypad Dial option to return to using the keypad to enter fax numbers  
after using alternative methods.  
Group Dial Group Dial is used when the fax is being sent to multiple destinations. Fax numbers  
can be entered into the Group Dial list manually using the keypad or the Fax  
Directory.  
Dialing Characters Special dialing characters can be added to your fax number using the Dialing  
Characters option. Dialing characters are special characters used for entering fax  
numbers. They are entered as part of the telephone number.  
Character  
Pause [,]  
Description  
Gives the machine time to switch from an inside line to an  
outside line during automatic dialing. For charge code  
numbers, enter a pause after the fax number but before the  
charge code number.  
Private Data Delimiter  
[/]  
Protects confidential information. For example, if a special  
charge code or credit card number is required for a call. The  
/ character should be selected before and after entering  
confidential numbers. The numbers and characters entered  
between this character will appear as asterisks (*).  
Pulse to Tone Switch [:] Used to switch from pulse dialing to DTMF (tone or one-  
touch) dialing. After switching from pulse to tone, you  
cannot switch back to the original mode during the fax  
procedure.  
To select the required character:  
1. Select the Dialling Characters button.  
2. Select the necessary character.  
3. Select the Close button.  
4. When the fax number is complete, select Add.  
Fax Directory  
This feature saves  
time when sending faxes  
to frequently used  
destinations.  
The Fax Directory contains a list of numbers that are relevant to your company  
and/or you. Use the up/down scroll buttons to locate the recipient. Highlight the  
recipient in the list and select the Add to Recipients button. Continue this process  
until you have added all the required recipients. The entered numbers will be  
shown in the Recipients list.  
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Fax Directory Setup From the Fax tab, select the Fax Directory button to create a new Fax Directory  
entry:  
1. Select an empty row in the Phone Number list.  
2. Select Edit.  
3. Use the keypad on the User Interface or the keypad on the Control Panel to  
enter the fax number.  
4. Select Save.  
NOTE: To edit an entry, follow the process above but select the entry to be edited  
instead of an empty row.  
2-Sided Scanning  
This is used to specify whether the originals are single-sided or two-sided.  
1 Sided Use this option for originals that are printed on one side only.  
2 Sided Use this option for originals that are printed on both sides.  
2 Sided - Rotate Use this option for originals that are printed on both sides and the second side has  
Side 2 been rotated. For example, if you are scanning a calendar which uses a “head to  
toe” format.  
Original Type  
Use this option to enhance the quality of the fax based on the type of original  
being scanned.  
The options available are:  
Option  
Description  
Text  
Use for originals containing text or line art.  
Photo and Text  
Use for high quality lithographic images or continuous tone  
photos with text.  
Photo  
Use for continuous tone photographs.  
Resolution  
The Resolution affects the appearance of the fax at the receiving fax terminal. A  
higher resolution produces better quality for photos. However, a lower resolution  
reduces communication time.  
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Standard 200 x 100 dpi - Recommended for text documents. It requires less  
communication time, but does not produce the best image quality for graphics  
and photos.  
Fine 200 x 200 dpi - Recommended for line art and photos. This is the default  
resolution and the best choice in most cases.  
Image Quality  
The Image Quality tab contains options that help you to enhance the appearance  
and style of your faxed document.  
Lighten / Darken  
Adjusts the lightness or darkness of the output.  
Background Suppression  
Use to automatically reduce or eliminate the dark background resulting from  
copying colored paper or newspaper originals.  
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Layout Adjustment  
Original Size  
Select this feature to specify how the device determines the size of the original  
document.  
Auto Detect Use this option to allow the machine to automatically recognize the size of the  
originals being fed through the document feeder.  
Presets Use this option to specify the dimensions of the document scanning region when  
scanning from the document glass. There are several standard size dimensions  
that correspond to common document sizes and orientations.  
Custom Size Use this option to manually adjust the scanning dimensions using the scroll  
buttons.  
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Fax Options  
The Fax Options tab available with Server Fax provides further fax features which  
can be used when transmitting faxes.  
Delay Send  
Enables you to specify the time of a fax transmission or poll. This option can be  
used to delay transmission of a fax job for a maximum period of 23hrs 59mins, by  
specifying the time at which the fax is to be sent.  
Select Off to send the fax immediately.  
Select Specific Time to enter the time you wish the fax to be sent.  
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5 Network Scanning  
This chapter contains information about the options available within Network Scanning.  
Network Scanning enables the creation of an electronic image file.  
If Network Scanning has been enabled, an electronic file can be created from a hard copy  
original. The electronic file can be filed, faxed, or distributed through e-mail.  
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Scan Procedure  
This section describes the basic procedure for scanning. Follow the steps below.  
NOTE: If an authentication feature is enabled, you may need an account before  
using the machine. To get an account, or for more information, contact the  
System Administrator.  
Load the Documents  
You can load the documents to be scanned either on the Document Glass or  
through the Document Feeder.  
Document Feeder:  
The following steps explain how to load documents using the document feeder:  
1. Before loading the documents into the document feeder, ensure they are in  
good condition and remove all staples and paper clips.  
2. Insert the documents neatly into the  
document feeder, face up. The first  
page should be on top with the  
headings towards the left of the  
machine.  
3. Place the stack in the middle of the  
guides aligning the left edge with the  
document feeder tray, and position  
the guides to just touch the edge of  
the documents.  
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Document Glass:  
The following steps explain how to load documents using the document  
glass:  
1. Raise the document feeder.  
Registration  
Arrow  
2. Place the document face down on the document glass, aligned with the tip of  
the registration arrow near the top left of the document glass.  
3. Lower the document feeder.  
1 Select Network Scanning  
Press the Services Home button and select Network Scanning from the displayed  
items.  
1. Press the Services Home button on the control panel.  
Services Home  
button  
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Network Scanning  
2. Select Network Scanning on the touch screen. Ensure that the Network  
Scanning screen is displayed.  
NOTE: If an authentication feature is enabled, you may need an account before  
using the machine. To get an account, or for more information, contact the  
System Administrator.  
2 Select Network Scanning Template  
Network Scanning uses preset templates created by the System Administrator.  
These templates already contain feature settings customized to the user. Use the  
up/down scroll buttons located to the right of the Template List on the Network  
Scanning tab to move through the list and select a Template.  
For more information on Network Scanning templates, refer to Network Scanning  
3 Change Feature Settings  
To temporarily change the template settings, perform the following:  
1. Press the Clear All button once on the control panel to cancel any previous  
selections. The control panel returns to the default Entry screen.  
2. Select one of the following tabs for the feature required.  
Feature  
Description  
Use the features on this tab to select the required template.  
Use this feature also to temporarily change the information  
relating to your original, e.g. color scanning, 2 sided  
originals, etc.  
Network Scanning  
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Feature  
Description  
Use the features on this tab to update recently created  
templates or temporarily change the scan settings affecting  
appearance and style, e.g. image quality, resolution, file  
size, etc.  
Advanced Settings  
Use the features on this tab to temporarily change the  
information relating to your original, e.g. size of scanned  
original, scan to edge.  
Layout Adjustment  
Filing Options  
Use the features on this tab to manage the file  
destinations, formats and metadata.  
If necessary, select one of the tabs and configure the network scan settings. For  
information on the individual tabs, refer to the following:  
4 Start the Network Scanning Job  
Press the Start button. The machine scans the originals and transfers them to the  
scan repository identified by the selected template.  
5 Job Status Screen  
To follow the progress of your scanning job, press the Job Status button on the  
control panel to display the Job Status screen.  
The default Job Status screen displays all incomplete jobs, including the queued  
network scan job. If there are no incomplete jobs in progress, the message “No  
Active Jobs” is displayed. For more information on the Job Status screen, refer to  
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6 Stop the Network Scanning Job  
Follow the steps below to manually cancel an activated scanning job.  
1. Press the Stop button on the control panel to cancel the current scanning job.  
2. To cancel a queued job press the Job Status button on the control panel to  
display the Active Jobs screen.  
3. Select the appropriate job from the queue.  
4. Select Delete from the Job Commands list.  
5. Select Confirm to delete the job or Cancel to return to previous screen.  
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Network Scanning Resources  
Additional scanning software can be added to the machine’s scanning capabilities:  
FreeFlow™ Server based scanning and routing software that supports multiple Xerox  
SMARTsend™ multifunction devices. Convert paper documents into electronic format and send  
to multiple destinations - e-mail, document repositories, network folders, even  
remote printers - with a single scan.  
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Network Scanning  
There are two important areas of information under the Network Scanning tab:  
Template List and Template Details.  
For more information on templates, refer to Template Overview on page 95 and  
Template Destinations  
The Template Destinations list displays all the templates currently available to the  
user. On installation, the factory default template 'DEFAULT', in upper case,  
displays in the template list. The default template appears at the top of the list and  
is selected automatically. All other templates follow in alpha-numeric order. There  
is a maximum of 250 templates.  
The template list contains two types of templates:  
• Network templates - these are templates stored in a remote template pool  
repository, and created using software such as FreeFlow, SMARTsend.  
A default template  
can also be created using  
FreeFlow™ SMARTsend™  
Software. The word  
• Local templates - these are templates stored locally on the device and created  
using CentreWare Internet Services, WIA or TWAIN drivers.  
'default' will be displayed  
in lower case.  
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Details  
The Details section on the right side of the screen displays information about the  
selected template. Each time you select another template file, this area will update  
to display information associated with the selected template.  
NOTE: Any changes made to the template at the machine are temporary.  
Permanent changes must be made with the same utility that created the  
template.  
Template Overview  
Successful scanning requires selecting a template at your machine. Templates  
contain pre-selected options which will be applied to the scanned original, for  
example, information about the final destination of your job (the repository) and  
the image quality settings are defined within the template, along with the  
template name.  
Creating Templates Refer to the System Administration CD for more information on creating  
templates.  
Selecting a template Select a template based on where the file is required to be sent. Normally, the  
System Administrator will have established a template for use by each user.  
Changing After a template is selected, most of the pre-programmed settings like sides  
Preprogrammed scanned, image quality and resolution, can be temporarily changed. The output  
Template Selections destination assigned to the template cannot be changed at the machine, but an  
alternate destination can be added.  
Repositories  
Repositories are directories or filing locations set up on a server where your  
scanned files are held. Before you can use Network Scanning your System  
Administrator must set up the repositories available to your machine. The  
repositories are defined in the template and cannot be changed at the machine.  
Up to 5 repositories (1 default, 1 dedicated to the server fax and 3 additional) can  
be defined.  
Output Color  
Use this option to scan Mono, Grayscale or Full Color originals.  
Option  
Description  
Use this option to scan a color original.  
Full Color  
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Option  
Description  
Use this option to scan an original with multiple shades of gray.  
Grayscale  
Black & White  
Use this option to scan a black and white original.  
2 Sided Network Scanning  
This is used to specify whether the originals are single-sided or double-sided.  
Description  
Option  
1 Sided  
2 Sided  
Use this option for originals that are printed on one side only.  
Use this option for originals that are printed on both sides.  
Use this option for originals that are printed on both sides. This  
option will rotate side 2.  
2 Sided, Rotate  
Side 2  
Original Type  
Use this feature to select the type of original being scanned.  
Option  
Description  
Use for originals containing photographs and text.  
Photo and Text  
Use for continuous tone photographs or high quality printed  
half-tone originals.  
Photo  
Text  
Use for originals containing text or line art.  
Resolution  
Resolution affects the appearance of the scanned image. The higher the scanning  
resolution (dpi - dots per inch) the better the image quality.  
Resolution  
72 x 72 dpi  
Description  
Produces the smallest image file size and is recommended for  
documents which are to be viewed electronically or archived.  
Produces a small file size and is recommended for simple text  
documents.  
100 x 100 dpi  
200 x 200 dpi  
Recommended for average quality text documents and line art.  
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Resolution  
Description  
Recommended for high quality text documents and line art. Can  
also be used for medium quality photos and graphics. This is the  
default resolution and the best choice for most documents.  
300 x 300 dpi  
Recommended for average quality photos and graphics. It  
produces good quality images and a smaller file size than the  
600x600 resolution.  
400 x 400 dpi  
600 x 600 dpi  
Recommended for use with high quality photos and graphics. It  
produces the largest image file size, but delivers the best image  
quality.  
If Color mode is selected, the maximum resolution is 300 x 300 dpi.  
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Advanced Settings  
The Advanced Settings tab allows you to update recently created network  
templates or to temporarily manipulate the scan template to enhance the  
appearance and style of your scanned image.  
Lighten/Darken  
Adjusts the lightness or darkness of the output.  
Background Suppression  
Use to automatically reduce or eliminate the dark background resulting from  
copying colored paper or newspaper originals.  
Resolution  
Quality / File Size  
The Quality / File Size settings allow you to choose between scan image quality  
and file size.  
Option  
Description  
Use this option to produce good quality images  
and the smallest file size.  
Normal Quality  
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Option  
Description  
Use this option produces high quality images  
and larger file sizes.  
Higher Quality  
Use this option for the highest image quality  
and the largest file size.  
Maximum Quality  
NOTE: Large files are not ideal for sharing and transmitting over the network due  
to the high processing demands they place on system resources.  
Update Templates  
Use this feature if you want to refresh the Network templates and cannot wait  
until the system automatically updates the system. Local template updates are  
immediate and automatic.  
NOTE: The template update can take several minutes.  
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Layout Adjustment  
Use this feature to temporarily change the information relating to your original.  
Original Size  
Select this feature to specify how the device determines the size of the original  
document.  
NOTE: If your machine does not show Mixed Size Originals, it is recommended  
that the originals used are of the same size.  
Option  
Description  
Use this option to allow the machine to determine  
the size of the originals being fed through the  
document feeder.  
Auto-Detect  
Use the Presets and Custom Size options to specify  
the dimensions of the document scanning region  
when scanning from the document glass. There are  
several dimensions that correspond to common  
document sizes and orientations. Select a standard  
size or use Custom Size to manually adjust the  
scanning dimensions.  
Manual Size Input  
Scan to Edge  
Use this feature to “refresh” the quality of an original that has become torn or  
frayed at the edges, or that has hole punch, staple or other marks.  
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When Scan to Edge is set to On, the device will scan the image to the edges of the  
original.  
When Scan to Edge is set to Off, a small blank border will be added around the  
scan edges to prevent uneven lines around the edges.  
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Filing Options  
Use this feature to manage the file destinations, formats and metadata.  
File Name  
Use this option to change the File Name from the template default. Type your file  
name using the soft touch screen keypad, then select the Save button.  
Use the following options to configure the policy if the file name already exists:  
Option  
Description  
Use this option when you want the machine to  
name the new file (or folder) with a unique name.  
Rename New File  
Use this option to add the newly created scanned  
image file to an existing document with the same  
name as the document being scanned.  
This option is not available with Multi-Page Tiff and  
PDF file format options.  
Append to Existing File  
Use this option to replace the existing file that has  
the same filename as the newly created scanned  
image file.  
Overwrite Existing file  
Do Not Save  
Use this option to cancel the scanning operation if  
a file with the same name as the newly created  
scanned image file is detected.  
Use this option when you want the machine to  
name the new file (or folder) with a unique name,  
along with the current date and time.  
Add Date to Name  
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File Format  
Use the File Format option when the job is to be sent with a different file format  
than that set as the template default.  
Option  
PDF  
Description  
Portable Document Format. Given the right software the recipient  
of the scanned image can view or print the file, no matter what  
their computer platform. PDF files usually open with Adobe  
Acrobat Readers.  
Tagged-Image File Format. A graphic file that can be opened in a  
variety of graphic software packages across a variety of computer  
platforms.  
Multi-Page  
TIFF  
Tagged-Image File Format. A graphic file that can be opened in a  
variety of graphic software packages across a variety of computer  
platforms.  
Single-Page  
TIFF  
JPEG formats are graphic files, that can be accessed with all  
graphics or image editing applications.  
NOTE: JPEG option is available only in Color and Grayscale mode.  
JPEG  
Document Management Fields  
Document Management Fields provide information which is filed with your  
scanned documents in the Job Log.  
Third party applications can be used to search, file and distribute jobs based on  
their Job Log information.  
Add File Destinations  
The System Administrator can set up multiple Network Scanning destinations on  
the machine. Once configured, a user can add any of these destinations to their  
existing template.  
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6 E-mail  
This chapter contains information about the options available within E-mail.  
When enabled, scanned images can be sent as an e-mail attachment to a specified e-mail  
recipient or recipients. Access to the E-mail features is gained using the Services Home  
button on the control panel.  
The tabs available for selecting E-mail features are:  
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E-mail  
E-mail Procedure  
This section describes the basic procedure for sending e-mails from the machine.  
Follow the steps below:  
NOTE: If an authentication feature is enabled, you may need an account before  
using the machine. To get an account, or for more information, contact the  
System Administrator.  
Load the Documents  
You can load the documents to be e-mailed either on the Document Glass or  
through the Document Feeder.  
For information on setting up the paper trays, refer to Setting up Paper Trays in the  
Document Feeder:  
The following steps explain how to load documents using the document feeder:  
1. Before loading the documents into the document feeder, ensure they are in  
good condition and remove all staples and paper clips.  
2. Insert the documents neatly into the  
document feeder, face up. The first  
page should be on top with the  
headings towards the left of the  
machine.  
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Up to 100 sheets of 20  
3. Place the stack in the middle of the guides aligning the left edge with the  
document feeder tray, and position the guides to just touch the edge of the  
documents.  
lb (80 g/m²) bond paper can  
be loaded. Weight ranges  
from 12.5 lb to 28 lb (50 - 120  
Specifications in the  
Specifications chapter on  
page 206. for full Document  
Feeder Specifications.  
Document Glass:  
The following steps explain how to load documents using the document  
glass:  
1. Raise the document feeder.  
Registration  
Arrow  
2. Place the document face down on the document glass, aligned with the tip of  
the registration arrow near the top left of the document glass.  
3. Lower the document feeder.  
1 Select the Features  
Press the Services Home button and select E-mail from the displayed items.  
Various e-mail features can be selected for your e-mail job. The most common  
features are displayed on the E-mail screen.  
1. Press the Services Home button on the control panel.  
Services Home  
button  
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E-mail  
2. Select E-mail on the touch screen. Ensure that the E-mail screen is displayed.  
NOTE: If an authentication feature is enabled, you may need an account before  
using the machine. To get an account, or for more information, contact the  
System Administrator.  
3. Press the Clear All button on the control panel to cancel any previous  
selections. The control panel returns to the default Entry screen.  
4. Select the From: field on the touch screen. The Keypad screen will display.  
5. Enter your e-mail address as the Sender and select Save.  
NOTE: If the E-mail feature is accessed via Authentication Mode, the sender's e-  
mail address will be auto-filled. The sender may also search for their e-mail  
address via the Address Book.  
6. Select one of the following tabs for the feature required.  
Feature  
Description  
Use the features on this tab to select the standard options  
for an e-mail job, e.g. address fields, subject lines, message  
body, etc.  
Use this tab to enter the settings of the e-mail originals, e.g.  
color scanning, 2 sided originals, type, etc.  
E-mail  
Use the features on this tab to access the advanced e-mail  
settings, e.g. image options, resolution, file size, etc.  
Advanced Settings  
Layout Adjustment  
E-mail Options  
Use the features on this tab to adjust the layout, e.g.  
original size, edge erase, etc.  
Use the features on this tab to select the file format, add a  
Reply To address or add an e-mail message.  
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If necessary, select one of the tabs and configure the e-mail settings. For  
information on the individual tabs, refer to the following:  
2 Enter the Address Details  
There are three methods to enter an e-mail address destination:  
• Manually enter the e-mail address.  
• Use the Address Book option to enter an e-mail address from the address book  
available on your machine. You do not need to enter the full name, and can  
search the address book on the first few letters.  
• Use the .com key on the e-mail keypad  
NOTE: The instructions for programming the .com key are in the System  
Administrator Guide.  
To manually enter an e-mail address  
1. From the E-mail screen choose the New Recipients button. The New  
Recipients keypad screen will appear.  
NOTE: To show upper or lower case, accented characters or special characters  
select the Shift key on the Keypad screen. To change languages choose the  
Keyboard Layout key on the Keypad screen.  
2. Type in a valid e-mail address and select the Add button.  
3. To add more recipients, repeat the previous step.  
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4. To enter recipient address(es) as Copy (Cc:) or Blind Copy (Bcc:) addresses,  
select the To: button. Select either Cc: or Bcc: from the drop-down menu  
options.  
5. When all recipient addresses have been added, select the Close button.  
To enter a programmed recipient address using the .com key  
The .com key is a programmable key that can hold full e-mail addresses (i.e.  
[email protected]) or partial e-mail address (i.e. xerox.com).  
1. From the New Recipient keypad screen select the .com key and select an  
address.  
2. To add the address to the recipient list, select the Add button.  
3. When all recipient addresses have been added, select the Close button.  
To add recipient addresses using the Address Books  
1. From the E-mail screen choose the Address Book button. The New Recipient  
keypad screen will appear.  
2. Enter the first few characters of the recipient's name or e-mail address and  
select the Search button. The Xerox device will return a list of names that  
match your entry.  
3. Choose the desired recipient from the list returned and select the Add button.  
4. When all recipient addresses have been added, select the Close button.  
NOTE: If there are no matching entries:  
1) Select the Address Book button to search the other address book. If one  
or more matches are found based on the search criteria, the matches  
display on the touch screen.  
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2) Use the up/down scroll buttons to locate the recipient.  
3) Select the recipient in the list and select the Add button.  
4) Repeat the above procedure to add more recipient addresses.  
5) When all recipient addresses have been added, select the Close button.  
The entered e-mail addresses will be shown in the Address List.  
Optional information  
From the E-mail screen, select Subject to add a subject line that will appear in the  
recipient’s e-mail inbox. Use the touchscreen keypad to enter the text.  
Select Message to add a short message to accompany the scanned original. Use  
the touchscreen keypad to enter the text.  
3 Advanced settings  
For information on the advanced settings available on the individual tabs, refer to  
the following:  
4 Start the E-mail Job  
Press the Start button. Each document is scanned only once and the machine  
sends originals as an e-mail attachment.  
5 Job Status Screen  
To display the progress of your e-mail job, press the Job Status button on the  
control panel.  
The default Job Status screen displays all incomplete jobs, including the queued  
scan to e-mail job. If there are no incomplete jobs in progress, the message “No  
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Active Jobs” is displayed. For more information on the Job Status screen, refer to  
6 Stop the E-mail Job  
Follow the steps below to manually cancel an activated e-mail job:  
1. Press the Stop button on the control panel to cancel the current e-mail job.  
2. To cancel a queued job press the Job Status button on the control panel to  
display the Active Jobs screen.  
3. Select the appropriate job from the queue.  
4. Select Delete from the Job Commands list.  
5. Select Confirm to delete the job or Cancel to return to previous screen.  
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E-mail  
The E-mail screen contains the basic information needed to send a document as  
an e-mail attachment.  
The E-mail screen allows you to temporarily change the information relating to  
your original. Changing these settings allows you to achieve optimum scanning  
quality for each E-mail original.  
Use the following options to enter recipient information.  
From... This button provides information about the sender including the sender's e-mail  
address. Select the From... button to display the e-mail keypad to enter an e-mail  
address.  
NOTE: If E-mail is accessed via Authentication Mode, the information contained  
will be linked with the login name.  
New Recipients Select the New Recipients button to enter one or more recipients for the e-mail  
attachment. Selecting the New Recipients button displays the e-mail keypad to  
enter an e-mail address.  
Option  
To:  
Description  
Use the keypad on the touch screen to enter the e-mail address  
of the recipient.  
Use the keypad on the touch screen to enter the e-mail address  
of the recipient you wish to be copied on the e-mail job.  
Cc:  
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Option  
Bcc:  
Description  
Use the keypad on the touch screen to enter the e-mail address  
of the recipient you wish to be copied on the e-mail job,  
without their name being displayed on the e-mail.  
Details Use this option to view the details of the selected recipient. The information  
displayed is determined by how the address was originally added to the Address  
List, either from the Internal or Public Address Book, or entered manually.  
Address Book The Address Book contains a list of e-mail addresses and details that are relevant  
to your company and/or you. If configured, your machine is able to support two  
types of e-mail address books - Network and Public. When an entry is made in To...,  
Cc... or Bcc... the Address Book displays search results for one or both configured  
address books.  
Subject Use this option to add a new subject or edit the default e-mail subject. The subject  
is the title of the e-mail and not the text contained within the e-mail. The subject  
line can contain up to 50 characters and displays on the touch screen under the  
Subject button.  
Output Color  
Use this option to scan Black and White, Grayscale or Full Color originals.  
Option  
Description  
Use this option to scan a color original.  
Full Color  
Grayscale  
Black & White  
Use this option to scan an original with multiple shades of gray.  
Use this option to scan a black and white original.  
2-Sided Scanning  
This is used to specify whether 1 or 2 sides of your original will be scanned. You can  
also program the orientation for 2-sided originals.  
Option  
Description  
Use this option for originals that are printed on one  
side only.  
1 Sided Original  
Use this option for originals that are printed on both  
sides.  
2 Sided Original  
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Option  
Description  
Use this option for originals that are printed on both  
sides and the second side has been rotated. For  
example, if you are scanning a calendar which uses a  
“head-to-toe” format.  
2 Sided Original, Rotate  
Side 2  
Original Type  
Use this feature to select the style of original being scanned.  
Option  
Description  
Use for originals containing photographs and text.  
Photo and Text  
Use for continuous tone photographs or high quality printed  
half-tone originals.  
Photo  
Text  
Use for originals containing text or line art.  
Resolution  
Resolution affects the appearance of the scanned image. The higher the scanning  
resolution (dpi - dots per inch) the better the image quality.  
Resolution  
72 x 72 dpi  
Description  
Produces the smallest image file size and is recommended for  
documents which are to be viewed electronically or archived.  
Produces a small file size and is recommended for simple text  
documents.  
100 x 100 dpi  
200 x 200 dpi  
Recommended for average quality text documents and line art.  
Recommended for high quality text documents and line art. Can  
also be used for medium quality photos and graphics. This is the  
default resolution and the best choice for most documents.  
300 x 300 dpi  
400 x 400 dpi  
600 x 600 dpi  
Recommended for average quality photos and graphics. It  
produces good quality images and a smaller file size than the  
600x600 resolution.  
Recommended for use with high quality photos and graphics. It  
produces the largest image file size, but delivers the best image  
quality.  
If Color mode is selected, the maximum resolution is 300 x 300 dpi.  
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Advanced Settings  
The Advanced Settings tab allows you to temporarily manipulate the scan  
template to enhance the appearance and style of your scanned e-mail image.  
Lighten/Darken  
Adjusts the lightness or darkness of the output.  
Background Suppression  
Use to automatically reduce or eliminate the dark background resulting from  
copying colored paper or newspaper originals.  
Resolution  
Resolution affects the appearance of the scanned image. The higher the scanning  
resolution, the better the image quality. The current resolution setting is shown  
under the Resolution button on the Advanced Settings screen.  
Resolution  
72 x 72 dpi  
Description  
Produces the smallest image file size and is recommended for  
documents which are to be viewed electronically or archived.  
Produces a small file size and is recommended for simple text  
documents.  
100 x 100 dpi  
200 x 200 dpi  
Recommended for average quality text documents and line art.  
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Resolution  
Description  
Recommended for high quality text documents and line art. Can  
also be used for medium quality photos and graphics. This is the  
default resolution and the best choice for most documents.  
300 x 300 dpi  
Recommended for average quality photos and graphics. It  
produces good quality images and a smaller file size than the  
600x600 resolution.  
400 x 400 dpi  
600 x 600 dpi  
Recommended for use with high quality photos and graphics. It  
produces the largest image file size, but delivers the best image  
quality.  
NOTE: If Color mode is selected, the maximum resolution is 300 x 300.  
Quality / File Size  
The Quality / File Size settings allow you to choose between scan image quality  
and file size.  
Option  
Description  
Use this option to produce good quality images  
and the smallest file size.  
Normal Quality  
Use this option produces high quality images  
and larger file sizes.  
Higher Quality  
Use this option for the highest image quality  
and the largest file size.  
Maximum Quality  
Large files are not ideal for sharing and transmitting over the network due to the  
high processing demands they place on system resources.  
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E-mail  
Layout Adjustment  
The Layout Adjustment tab allows you to temporarily manipulate the scan  
template to enhance the layout and style of your scanned e-mail image.  
Original Size  
Select this feature to specify how the device determines the size of the original  
document.  
Auto Detect Use this option to allow the machine to recognize the size of the originals being fed  
through the document feeder.  
Manual Size Input Use this option to specify the dimensions of the document scanning region when  
scanning from the document glass. There are several dimensions that correspond  
to common document sizes and orientations. Select a standard size or select  
Custom to manually adjust the scanning dimensions.  
Scan to Edge  
Use this option to produce an edge-to-edge scan of the original. You can opt to  
switch this option On or Off.  
When Scan to Edge is switched Off, a blank border is automatically added around  
the edges.  
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E-mail  
E-mail Options  
Use this feature to change the Reply To e-mail address and to identify the file  
format required for the e-mail scanned image.  
File Format  
Use to set the file format of the scanned image.  
Option  
PDF  
Description  
Portable Document Format. Given the right software the recipient  
of the scanned image can view or print the file, no matter what  
their computer platform. PDF files usually open with Adobe  
Acrobat Readers.  
Tagged-Image File Format. A graphic file that can be opened in a  
variety of graphic software packages across a variety of computer  
platforms.  
Multi-Page  
TIFF  
Tagged-Image File Format. A graphic file that can be opened in a  
variety of graphic software packages across a variety of computer  
platforms.  
Single-Page  
TIFF  
JPEG formats are graphic files, that can be accessed with all  
graphics or image editing applications.  
NOTE: JPEG option is available only in Color and Grayscale mode.  
JPEG  
Reply To  
Use the Reply To feature to alter the default e-mail reply address.  
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E-mail  
Message  
Use this option to add new body text. The body text can contain up to 80  
characters and displays on the touch screen under the Message field.  
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StoreFile  
7 Store File  
The Store Files feature allows you to scan hardcopy documents as an electronic file  
and place them into a folder located on a USB thumb drive. The stored job can  
then be retrieved at a later date for printing and sharing from the USB thumb  
drive. The Store Files feature allows you to store a job in the following formats:  
PDF, TIFF, Multi-page TIFF and JPEG.  
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Store File  
Advanced Settings  
The Advanced Settings tab allows you to enhance the appearance and style of  
your stored file.  
Lighten/Darken  
Adjusts the lightness or darkness of the output.  
Background Suppression  
Use to automatically reduce or eliminate the dark background resulting from  
copying colored paper or newspaper originals.  
Resolution  
Resolution affects the appearance of the scanned image. The higher the scanning  
resolution (dpi - dots per inch) the better the image quality.  
Resolution  
72 x 72 dpi  
Description  
Produces the smallest image file size and is recommended for  
documents which are to be viewed electronically or archived.  
Produces a small file size and is recommended for simple text  
documents.  
100 x 100 dpi  
200 x 200 dpi  
Recommended for average quality text documents and line art.  
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Resolution  
Description  
Recommended for high quality text documents and line art. Can  
also be used for medium quality photos and graphics. This is the  
default resolution and the best choice for most documents.  
300 x 300 dpi  
Recommended for average quality photos and graphics. It  
produces good quality images and a smaller file size than the  
600x600 resolution.  
400 x 400 dpi  
600 x 600 dpi  
Recommended for use with high quality photos and graphics. It  
produces the largest image file size, but delivers the best image  
quality.  
NOTE: If Color mode is selected, the maximum resolution is 300 x 300 dpi.  
Quality / File Size  
The Quality / File Size settings allow you to choose between scan image quality  
and file size.  
Option  
Description  
Use this option to produce good quality images  
and the smallest file size.  
Normal Quality  
Use this option produces high quality images  
and larger file sizes.  
Higher Quality  
Use this option for the highest image quality  
and the largest file size.  
Maximum Quality  
Large files are not ideal for sharing and transmitting over the network due to the  
high processing demands they place on system resources.  
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Layout Adjustment  
Use this tab to change the information relating to your original.  
Original Size  
Select this feature to specify how the device determines the size of the original  
document.  
NOTE: If your machine does not show Mixed Size Originals, it is recommended  
that the originals used are of the same size.  
Option  
Description  
Use this option to allow the machine to determine  
the size of the originals being fed through the  
document feeder.  
Auto-Detect  
Use the Presets and Custom Size options to specify  
the dimensions of the document scanning region  
when scanning from the document glass. There are  
several dimensions that correspond to common  
document sizes and orientations. Select a standard  
size or use Custom Size to manually adjust the  
scanning dimensions.  
Manual Size Input  
Scan to Edge  
Use this feature to “refresh” the quality of an original that has become torn or  
frayed at the edges, or that has hole punch, staple or other marks.  
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When Scan to Edge is set to On, the device will scan the image to the edges of the  
original.  
When Scan to Edge is set to Off, a small blank border will be added around the  
scan edges to prevent uneven lines around the edges.  
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File/Folder Management  
Use this tab to manage the files and folders stored on the USB thumb drive.  
Choose one of the following options:  
Option  
Description  
Use this option to open a selected file or folder.  
Use this option to create a new folder.  
Open  
New Folder  
Rename  
Delete  
Use this option to rename a file or folder.  
Use this option to delete selected folder or file.  
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Store File Procedure  
1 Load the Documents  
You can load the documents to be scanned either on the Document Glass or  
through the Document Feeder.  
Document Feeder:  
The following steps explain how to load documents using the document feeder:  
1. Before loading the documents into the document feeder, ensure they are in  
good condition and remove all staples and paper clips.  
2. Insert the documents neatly into the  
document feeder, face up.  
3. Place the stack in the middle of the  
guides aligning the left edge with the  
document feeder tray, and position  
the guides to just touch the edge of  
the documents.  
Document Glass:  
The following steps explain how to load  
documents using the document glass:  
1. Raise the document feeder.  
Registration  
Arrow  
2. Place the document face down on the document glass, aligned with the tip of  
the registration arrow near the top left of the document glass.  
3. Lower the document feeder.  
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2 Select the Store Files Feature  
Using a USB drive  
1. Insert the USB drive into the front of the machine.  
2. Press the Services Home button on the Control Panel.  
3. Select the Store to USB button.  
4. The root directory on the USB is displayed.  
5. Select the required folder where you want your scan to be saved.  
6. Select the OK button.  
7. Change the File Name... if required. Use the onscreen touch pad to enter the  
new file name.  
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NOTE: If file name matches another file in the selected folder, the system  
will automatically append information to the file name to prevent having  
two files with the same name or overwriting the existing file.  
8. Select the File Format... button to change the format.  
Option  
Description  
Tagged-Image File Format. A graphic file that can be  
opened in a variety of graphic software packages across a  
variety of computer platforms.  
TIFF (1 File per  
Page)  
Tagged-Image File Format. A graphic file that can be  
opened in a variety of graphic software packages across a  
variety of computer platforms.  
Multi-Page  
TIFF  
JPEG formats are graphic files, that can be accessed with all  
graphics or image editing applications.  
NOTE: JPEG option is available only in Color and Grayscale  
mode.  
JPEG (1 File per  
Page)  
Portable Document Format. Given the right software the  
recipient of the scanned image can view or print the file, no  
matter what their computer platform. PDF files usually open  
with Adobe Acrobat Readers.  
PDF  
9. Select the Output Color button to access the options:  
Option  
Description  
Use this option to scan a black and white original.  
Black & White  
Use this option to scan an original with multiple shades of  
gray.  
Grayscale  
Full Color  
Use this option to scan a color original.  
10. Select the 2-Sided Scanning button to access the options:  
Option  
1 Sided  
2 Sided  
Description  
Use this option for originals that are printed on one side  
only.  
Use this option for originals that are printed on both sides.  
2 Sided Original,  
Rotate Side 2  
Use this option for originals that are printed on both sides.  
This option will rotate side 2.  
11. Select the Original Type button to access the options:  
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NOTE: Use this feature to select the type of original being scanned.  
Option  
Description  
Photo & Text  
Use for originals containing photographs and text.  
Use for originals containing text or line art.  
Text  
Use for continuous tone photographs or high quality  
printed half-tone originals.  
Photo  
12. Select the Resolution button to access the options:  
NOTE: Resolution affects the appearance of the scanned image. The higher the  
scanning resolution (dpi - dots per inch) the better the image quality. If Color  
mode is selected, the maximum resolution is 300 x 300 dpi.  
Resolution  
72 x 72 dpi  
Description  
Produces the smallest image file size and is recommended  
for documents which are to be viewed electronically or  
archived.  
Produces a small file size and is recommended for simple  
text documents.  
100 x 100 dpi  
200 x 200 dpi  
Recommended for average quality text documents and line  
art.  
Recommended for high quality text documents and line art.  
Can also be used for medium quality photos and graphics.  
This is the default resolution and the best choice for most  
documents.  
300 x 300 dpi  
Recommended for average quality photos and graphics. It  
produces good quality images and a smaller file size than  
the 600x600 resolution.  
400 x 400 dpi  
600 x 600 dpi  
Recommended for use with high quality photos and  
graphics. It produces the largest image file size, but delivers  
the best image quality.  
NOTE: For more information refer to Advanced Settings on page 122. Large files  
are not ideal for sharing and transmitting over the network due to the high  
processing demands they place on the system resources.  
13. Press the Start button to scan and store the document.  
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Using the Copy Service  
This feature stores copies of the original documents on the device and stores them  
in a device-specific format.  
1. Press the Services Home button and select Copy on the touch screen. Ensure  
that the Copy screen is displayed.  
2. Select the Output Format tab.  
3. Select the Store Job... button.  
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4. Select an option:  
Copy and Store - save your job into a folder and print your job  
Store Only - store your job into a folder for printing later  
5. Select the Untitled box to enter a specific file name.  
6. Select the Save button when you are finished.  
7. Select one of the other tabs for the feature required.  
Feature  
Copy  
Description  
Use this tab to select the standard options for a copy  
job, e.g. reduce/enlarge, 2 sided copying, etc.  
Use this tab to adjust the appearance of the copy  
output, e.g. lighten/darken, background suppression,  
etc.  
Image Quality  
Use this tab to adjust the layout of the copy output,  
e.g. original size, edge erase, etc.  
Layout Adjustment  
Output Format  
Use this tab to produce different options for the  
finished output, e.g. booklet creation, covers, etc.  
3 Store the Job  
Press the Start button.  
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4 Job Status Screen  
To follow the progress of your scanning job, press the Job Status button on the  
control panel to display the Job Status screen.  
The default Job Status screen displays all incomplete jobs. If there are no  
incomplete jobs in progress, the message “No Active Jobs” is displayed. For more  
information on the Job Status screen, refer to Job Status Screen in the Copy  
5 Stop the Job  
Follow the steps below to manually cancel an activated job.  
1. Press the Stop button on the control panel to cancel the current copy job.  
2. To cancel a queued job press the Job Status button on the control panel to  
display the Active Jobs screen.  
3. Select the appropriate job from the queue to view the Progress of your Job  
screen.  
4. Select Delete from the Job Commands list.  
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5. Select Confirm to delete the job or Cancel to return to previous screen.  
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Store Files from the Workstation  
This feature stores print jobs on the Internal Drive of the device. Print jobs are  
stored in a print-ready format.  
Using the Print Driver to Store Files  
1. From your Workstation, open a document.  
2. Click File and then Print.  
3. Click the printer icon for your device.  
4. Click on the Properties or Preferences button.  
5. Click on the Job Type drop-down menu.  
6. Click the Saved Job... option.  
7. Click one of the following options:  
Save - save your job into a folder to be printed later.  
Save and Print - save your job into a folder and print a copy of it now.  
8. Enter a name for your job in the [Job Name] menu.  
NOTE: If you want the job name to be the name of the document, click the  
button to open the drop-down menu and click [Use Document Name].  
9. Click the folder where you want to save your job in the [Folder] list.  
10. Click on the OK button.  
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The Print Files feature allows you to select and output pre-stored jobs as many times as you  
need. Jobs stored on the device or on a USB drive can be selected for printing.  
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Print Files  
Print Files  
1 Select the Features  
1. Press the Services Home button and select Print Files to display the Print  
Files feature.  
2. Select the folder or file that you wish to print. If you have touched a folder, it  
will open to allow you to select your file(s) to print.  
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3. Select the saved job title to add the document to the print list.  
A pop-up menu is displayed:  
Add job to print list.  
Add  
Close menu and return to saved jobs list.  
Close menu  
4. Select Add to add the job to the print list.  
5. Repeat the above steps to add more jobs.  
6. Select Done when the required jobs have been added to the print list.  
7. Select the Job Quantity (number of copies) required, if necessary.  
8. Press Start.  
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Print from USB  
1 Insert the USB drive  
1. Insert the USB drive into the USB port on the front of the device.  
USB Port  
2. Select the Print from USB button on the USB Options screen.  
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PrintFiles  
3. Select the folder or file that you wish to print. If you have touched a folder, it  
will open to allow you to select your file(s) to print.  
4. Select the saved job title to add the document to the print list.  
A pop-up menu is displayed:  
Add job to print list.  
Add  
Close menu and return to saved jobs list.  
Close menu  
5. Select Add to add the job to the print list. A tick will appear next to the file  
name.  
6. Repeat the above steps to add more jobs.  
7. Select Done when the required jobs have been added to the print list.  
8. Select the Job Quantity (number of copies) required, if necessary.  
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Print Files  
1 Print the Job(s)  
Press the Start button.  
NOTE: Do not remove the USB drive from the device until printing has completed.  
2 Job Status Screen  
To follow the progress of your scanning job, press the Job Status button on the  
control panel to display the Job Status screen.  
The default Job Status screen displays all incomplete jobs. If there are no  
incomplete jobs in progress, the message “No Active Jobs” is displayed. For more  
information on the Job Status screen, refer to Job Status Screen in the Copy  
3 Stop the Job  
Follow the steps below to manually cancel an activated job.  
1. Press the Stop button on the control panel to cancel the current copy job.  
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PrintFiles  
2. To cancel a queued job press the Job Status button on the control panel to  
display the Active Jobs screen.  
3. Select the appropriate job from the queue to view the Progress of your Job  
screen.  
4. Select Delete from the Job Commands list.  
5. Select Confirm to delete the job or Cancel to return to previous screen.  
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Print Files  
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9 Print  
The XeroxPhaser 3635 produces high quality prints from electronic documents. You can  
access the printer from your PC by installing the appropriate printer driver.  
A printer driver converts the code within the electronic document into a language that the  
printer can understand.  
NOTE: More detailed information about printing is contained either in the printer driver  
screens or in the electronic user guides that accompany the printer drivers.  
The following pages contain an overview of the Windows printer driver options for the Xerox  
®
®
Phaser 3635 that are compatible with Adobe PostScript 3TM. The PCL printer driver  
screens are similar to those shown but with a reduced selection of options.  
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Print  
Print Procedure  
This section describes the basic procedure for printing.  
NOTE: If an authentication feature is enabled, you may need an account before  
using the machine. To get an account, or for more information, contact the  
System Administrator.  
Documents can be printed from your PC using the print drivers supplied. The print  
driver must be loaded on each PC which uses the machine for printing.  
Select Print from Your PC  
1. Click Print in your  
application.  
2. From the Printer:  
Name drop down  
menu, click on your  
machine to choose  
it as the printer.  
Select the Features  
1. Click on Properties to make your print selections. For information on the  
individual tabs, refer to the following:  
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Print  
2. Click OK to confirm your  
selections.  
3. Click OK to print your  
document.  
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Print  
Custom Size Printing  
This section describes the procedure for printing on custom size media.  
1 Load Custom Size Media  
1. Load custom size media into your machine.  
2. Follow the touchscreen prompts to confirm paper size and type.  
Select Print from Your PC  
1. Click on Print in your  
application.  
2. From the Printer:  
Name drop down  
menu, click on your  
machine to choose it  
as the printer.  
Select the Custom Size  
1. Click on Properties to make your print selections.  
2. Click on the Paper/Output tab and click on the Paper drop down menu.  
3. Click on Other Size.  
4. From the Original Document Size drop down menu, click New.  
5. Rename as needed and change to the appropriate width. Click OK to confirm  
changes.  
6. Your new Custom Paper Size is displayed. Click OK.  
7. On the Paper/Output tab, your new custom size is ready to click as needed.  
NOTE: Always ensure that the appropriate media is loaded in your machine.  
Banner sheets will continue to print on the default paper size unless disabled.  
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Print  
Print Your Document  
1. Click OK to confirm your  
selections.  
2. Click OK to print your  
document.  
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Print  
Printer Drivers  
The following provides an overview of the features available on the Windows  
printer driver - the appearance of other printer drivers may vary. For more  
information about a specific feature, please refer to the online Help facility  
provided as part of the printer driver software.  
Control Options  
There are a number of options which appear on all of the printer driver screens:  
Option  
Description  
Saves all the new settings and closes the driver or  
dialog. These new settings remain in effect until  
changed or until the software application is closed  
and the printer driver options revert to the default  
settings.  
OK  
Closes the dialog and returns all settings in the tabs  
to the values that were in place before the dialog was  
opened. Any changes made are lost.  
Cancel  
Help  
Click Help in the bottom right of the printer driver  
screen or F1 on the PC keyboard for information on  
the displayed printer driver screen. If the tip of the  
mouse pointer is rested on top of a control, Microsoft  
Windows will display a brief Help Tip about that  
control. If the right mouse button selects a control,  
the Help system provides more detailed information.  
Resets the current tab and all its settings to the  
system default values. The action of this button  
applies only to the current tab. All other tabs remain  
unchanged.  
Defaults  
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Print  
Paper / Output  
Used to select options such as the job type and the media requirements. The  
choices available are based on the options enabled on your machine. Click on the  
arrow scroll button for the option or click on the Option icon to change any of the  
choices displayed.  
Choose from the following job types:  
Queue  
Description  
Prints the job immediately without requiring a  
passcode.  
Normal Print  
Prints the job only after you enter your passcode on  
the printer's control panel. When you choose this job  
type, the Secure Print dialog box appears so you can  
save your passcode.  
Secure Print  
Sample Set  
Prints one copy of the job as a sample and holds the  
remaining copies of the job at the printer until you  
release them from the printer's control panel.  
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Print  
Queue  
Description  
Prints the job at the time you specify. When you  
choose this job type, the Delay Print dialog box  
appears so you can specify the time to print.  
Delay Print  
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Print  
Layout / Watermark  
Used to change the layout of a document and add watermarks.  
Multiple documents can be printed on one page from 2-Up to 16-Up.  
Booklets can also be created.  
Use the Watermark option to display, for example, the word DRAFT or  
CONFIDENTIAL across each page. This feature also adjusts the size and location  
of the watermark.  
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Print  
Image Options  
Use the options available in this tab to modify the appearance of your print job.  
This feature can also be used to print draft versions by choosing the Toner Saver  
option.  
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Print  
Advanced  
®
®
Click this tab to access the options compatible with Adobe PostScript 3TM and  
advanced programming features for your print job.  
Use the scroll arrows to move through the options. Clicking on a plus symbol will  
display further choices.  
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Print  
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10 Paper and other Media  
This chapter contains information about the different types of stock and stock sizes that can  
be used on your machine, available paper trays and the types of stock and sizes supported  
by each tray.  
There is one paper tray and a bypass tray as standard on the Xerox Phaser 3635MFP/S. A  
second paper tray is available to purchase as an option.  
There are two paper trays and a bypass tray as standard on the Xerox Phaser 3635MFP/X.  
Phaser 3635MFP/S  
Phaser 3635MFP/X  
Standard  
Standard  
Tray 1  
Standard  
Option  
Standard  
Option  
Bypass Tray  
Tray 2  
Various media sizes and types can be used in the trays. For more media specifications, refer  
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Loading Paper  
Preparing Paper for Loading  
Before loading paper into the paper trays, fan the edges. This procedure separates  
any sheets of paper that are stuck together and reduces the possibility of paper  
jams.  
NOTE: To avoid unnecessary paper jams and misfeeds do not remove paper from  
its packaging until required.  
Loading the Paper Trays  
Using the instructions provided below, load paper into the machine. Up to three  
paper trays are available, depending on your machine configuration.  
1. To load paper, carefully pull out the paper tray.  
Rear Paper  
Guide  
Side Paper  
Guide  
NOTE: Take care not to let the tray fall when removing it from the device.  
2. Adjust the rear paper guide to the required paper  
length. It is preset to A4 or Letter size depending on  
country. To load another size, squeeze the rear  
guide and move from the current position and into  
the required position. The guides should be neither  
too loose, nor too tight.  
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The paper trays can  
hold a maximum of 520  
sheets of 20 lb (80 g/m²)  
bond paper.  
3. If necessary, open the back of the paper tray to allow for paper sizes such as  
Legal, Oficio and Folio. Adjust the rear guide.  
Side Paper Guide  
4. Fan the paper and insert it into the tray. If loading Letterhead, ensure the  
design is face-up and the top edge of the sheet is placed at the right side.  
CAUTION: Do not fill above the Maximum Fill Line.  
5. Position the side guide by squeezing the  
lever and sliding it towards the stack of  
paper, until it gently touches the side of  
the stack. Do not allow the guide to  
press against the edge of the paper  
tightly.  
6. Press the tray down into place.  
7. Insert the paper tray.  
When printing from  
your PC, ensure you select  
the Select Paper button  
to specify the correct  
paper size, color and type.  
Not confirming the paper  
details may result in  
8. The UI screen shows the current paper supply settings for Tray 1 on the left  
hand side. Press the Size button and/or the Type or Color button to change  
the settings if necessary. If the settings are correct, press the Confirm button.  
printing delays.  
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Using the Bypass Tray  
The bypass tray is located on the front of your machine. It can be closed when not  
in use, making the product more compact. Use the bypass tray to print  
transparencies, labels, envelopes or postcards in addition to making quick runs of  
paper types or sizes that are not currently loaded in the paper tray. Acceptable  
print media is plain paper from 3.8" x 5.8" to 8.5" x 14" Legal (98 mm x 148 mm to  
216 mm x 356 mm) and weighing between 16 lb and 24 lb (60 g/m²and 90 g/m²).  
Loading the Bypass Tray  
1. Lower the bypass tray, located on the front of the product and unfold the  
paper support extension.  
Remove any curl on  
postcards and labels  
before loading them into  
the Bypass Tray.  
2. Prepare a stack of paper for loading by flexing or fanning them back and  
forth. Straighten the edges on a level surface.  
3. Load the print material with the  
print side facing down and against  
the right edge of the tray.  
NOTE: Hold transparencies by the  
edges and avoid touching the print  
side.  
Bypass Tray  
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4. Adjust the paper guide to the  
width of the stack of print  
material. Ensure you have not  
loaded too much print media.  
The stack should be under the  
Max Fill Line.  
Paper Guide  
Max Fill Line  
5. The UI screen shows the current paper supply settings for the Bypass Tray on  
the left hand side. Press the Size button and/or the Type or Color button to  
change the settings if necessary. If the settings are correct, press the Confirm  
Envelope Mode  
1. Lower the bypass tray, located on the right side of the product and unfold the  
paper support extension.  
Remove any curl on  
envelopes before loading  
them into the Bypass Tray.  
2. Prepare a stack of envelopes for loading by flexing or fanning them back and  
forth. Straighten the edges on a level surface.  
3. Load envelopes short edge feed  
and with the flaps facing up.  
Bypass Tray  
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4. Adjust the paper guide to the  
width of the stack of print  
material. Ensure you have not  
loaded too much print media.  
The stack should be under the  
Max. Fill Line.  
Max Fill Line  
Paper Guide  
The UI screen shows the current paper supply settings for the Bypass Tray on the  
right hand side.  
Select the Size, Type and/or Color buttons if necessary to change the settings.  
If the settings are correct, select the Confirm button.  
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Setting the Paper Size  
Each time you open and close a paper tray, the machine will prompt you to identify  
the paper stock being used.  
NOTE: The paper tray information screen for each tray can be switched off using  
the Tools settings. By default, each tray is configured to display the paper tray  
information screen.  
The current tray settings are displayed on the right hand side of the UI.  
Change Size Select up arrow to choose from the list of paper size options. Save your selection to  
return to the Tray Information screen.  
Change Type Select up arrow to choose from the list of paper type options. Save your selection  
to return to the Tray Information screen.  
Change Color Select up arrow to choose from the list of paper color options. Save your selection  
to return to the Tray Information screen.  
Confirm Select the Confirm button when the tray settings on the UI are correct to go to the  
default feature screen.  
NOTE: Failure to confirm the new correct paper size and type may cause problems  
when using the printing feature. The printer drivers select the paper tray based on  
the available information on paper size and type, and printing errors may occur if  
this is not set correctly at the machine.  
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Media Specifications  
Media Guidelines  
When selecting or loading paper, envelopes or other special media please adhere  
to these guidelines:  
• Attempting to print on damp, curled, wrinkled or torn paper can cause paper  
jams and poor print quality.  
• Use only high quality copier grade paper. Avoid paper with embossed lettering,  
perforations or texture that is too smooth or too rough.  
• Store paper in its ream wrapper until ready to use. Place cartons on pallets or  
shelves, not on the floor. Do not place heavy objects on top of the paper,  
whether it is packaged or unpackaged. Keep it away from moisture or other  
conditions that can cause it to wrinkle or curl.  
• During storage, moisture-proof wrap (any plastic container or bag) should be  
used to prevent dust and moisture from contaminating your paper.  
• Always use paper and other media that conform with the specifications  
detailed in page 206.  
• Use only well-constructed envelopes with sharp, well creased folds:  
DO NOT use envelopes with clasps and snaps.  
DO NOT use envelopes with windows, coated lining, self-adhesive seals, or  
other synthetic materials.  
DO NOT use damaged or poorly made envelopes.  
• Only use the special media recommended for use in laser printers.  
• To prevent special media such as transparencies and label sheets from sticking  
together, remove them from the exit tray as they are printed.  
• Place transparencies on a flat surface after removing them from the machine.  
• Do not leave the special media in the bypass tray for long periods of time. Dust  
and dirt may accumulate on them resulting in spotty printing.  
• To avoid smudging caused by fingerprints, handle transparencies and coated  
paper carefully.  
• To avoid fading, do not expose the printed transparencies to prolonged  
sunlight.  
• Store unused media at temperatures between 59°F and 86°F (15°C to 30°C).  
The relative humidity should be between 10% and 70%.  
• When loading paper, do not fill above the Maximum Fill Line.  
• Verify that your labels’ adhesive material can tolerate fusing temperature of  
200oC (392oF) for 0.1 second.  
• Ensure that there is no exposed adhesive material between labels.  
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CAUTION: Exposed areas can cause labels to peel off during printing, which  
can cause paper jams. Exposed adhesive can also cause damage to machine  
components.  
• Do not feed a sheet of labels through the machine more than once. The  
adhesive backing is designed for one pass through the machine.  
• Do not use labels that are separating from the backing sheet or are wrinkled,  
bubbled, or otherwise damaged.  
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11 Setups  
This chapter identifies some of the key settings that you can customize to meet your  
requirements. It is aimed primarily at the System Administrator of the machine.  
Changing these settings is easy and will save you time when using the machine.  
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Accessing Tools  
All the machine setup features are in the Tools menu, accessed through the Log  
In/Out and Machine Status buttons on the control panel.  
1. Press the Log In/Out button on the control panel.  
2. Use the number keypad to enter the default password - 1111. Select Enter on  
the touch screen.  
3. Press the Machine Status button.  
4. Select the Tools tab.  
NOTE: 1111 is the factory set default password. It is recommended that you  
change this password. For information on changing passwords, press the Help  
button on the machine keypad.  
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Tools Menu Overview  
According to your machine setup, some or all of the following options are  
accessible from the Tools Mode screen::  
Feature  
Feature Options  
Feature Options Sub-menu  
General  
Energy Saver  
Set Date & Time  
Device Settings  
GMT Offset  
Language Default  
Xerox Customer Support  
System Administrator Reports  
Altitude Adjustment  
Contention Management  
Tests & Resets  
Image Quality Test Patterns  
User Interface Button Test  
Audio Tone Test  
LED Indicator Test  
Touch Area Test  
Display Pixel Test  
Video Memory Test  
Reset User Interface  
Application Checksum Verification  
Software Reset  
Timers  
System Timeout  
Incomplete Scan  
Held Job Timeout  
Supplies  
Print Cartridge Reorder Notification  
Feed Rollers Counter Reset  
Fuser Counter Reset  
Bias Transfer Roller Counter Reset  
Paper Setting  
Default Stock  
Paper Tray  
Paper Substitution  
Default Paper Size  
Management  
Tray Settings  
General  
Auto Tray  
Tray Confirmation Message  
Measurements  
Audio Tones  
User Interface  
Screen Defaults  
SFO (Special Feature Option Enablement)  
Job Sheets  
Banner Sheets  
Error Sheets  
Scan Status Sheets  
Stock Choice  
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Feature  
Feature Options  
Feature Options Sub-menu  
Feature Defaults  
Set Fax Defaults  
Set Copy Defaults  
Service Enablements  
E-mail  
Network Scanning  
Network Accounting  
Embedded Fax  
Server Fax  
On Demand Overwrite  
USB Port  
Copy Service Settings  
Fax Service Settings  
Reduce/Enlarge Preset  
Basic Copy Preset  
Fax Country Settings  
Line Configuration  
Incoming Fax Defaults  
Transmission Defaults  
Mailbox Setup  
Documents Received in Mailbox  
Fax Report  
Error Correction Mode  
General  
Software Upgrade  
Network Setting  
Connectivity &  
Network Setup  
Advanced  
Accounting Enablement  
Authentication Mode  
Accounting  
Network Accounting Setup  
Foreign Interface Device Setup  
Authentication  
Job Operation Rights  
Security Settings  
Image Overwrite Security  
Immediate Image Overwrite  
On Demand Overwrite  
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Localization  
Before using your new machine, the localization settings below will have been set  
using the machine installation wizard. As your requirements change, you may need  
to reset or adjust these settings.  
Set Date and Time  
Some features and functions on the machine require the local date and time such  
as the header on a fax and the configuration sheet. This utility enables you to set  
and change the local date and time on the machine.  
Tools > Device Settings > General > Set Date & Time  
Set the date in either mm/dd/yy or dd/mm/yy or yy/mm/dd format, and enter the  
correct date.  
Set the correct time using either the 12 or 24 hour clock. Enter the time in the Hour  
and Minutes fields and choose AM and PM as relevant, if it’s a 12 hour clock.  
NOTE: Any changes made to time or date will require the machine to be rebooted  
before taking effect.  
Greenwich Mean Time Offset  
Select the required offset using the increase and decrease buttons to the left and  
select Save when complete. Information for the GMT offset setting can be found  
in the Quick Use Guide.  
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Tools > Device Settings > General > GMT Offset  
Set Measurements  
The measurements that are displayed on the touch screen can be set to either  
inches or mm. You can also set the decimal point (Numeric Separator) to either a  
period (e.g. 12.3) or a comma (e.g. 12,3).  
Tools > User Interface > General > Measurements  
Set Default Paper Size  
The Default Paper Size settings allows the programming of the default paper size.  
Set the default size to either 8.5 x 11" (refers to Letter and Legal sizes) or A4 (297  
x 210mm).  
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Tools > Paper Tray Management > Paper Setting > Default Paper Size  
Set Altitude  
The xerographic process used in your machine to make prints is affected by air  
pressure. Air pressure is determined by the height of the machine above sea level.  
The machine will automatically compensate for differences in air pressure if you  
enable the feature.  
Tools > Device Settings > General > Altitude Adjustment  
Setting the altitude enables the machine to operate effectively and maximises  
performance.  
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Fax Setup  
The Fax Service Settings allow you to customize the fax settings.  
Tools > User Interface > Fax Service Settings  
Fax Transmission Defaults  
The transmission defaults allow you to customize the fax transmission settings.  
Tools > User Interface > Fax Service Settings > Transmission Defaults  
NOTE: The following features are only available when Embedded Fax is enabled.  
Automatic Redial If the machine cannot make contact with the destination fax machine, it will  
Setup automatically wait and redial later. This option enables you to specify the interval  
between unsuccessful attempts (in minutes) and the number of times the machine  
will redial.  
Audio Line Monitor When the machine is transmitting a fax the dialing, handshake and digital data  
create audible beeps and buzzing sounds on the phone line. Normally this cannot  
be heard. However, the Audio Line Monitor allows a user to listen to the call  
progress and hear the number dialed and the beginning of the handshake. This is  
often known as "listen to dial".  
If you want to hear the fax audio monitor, select the On button.  
Select Save to confirm the setting. The dialing and handshake tones will now be  
audible every time a fax is sent.  
Prefix Dial The Prefix Dial allows you to enter a frequently used dial code that can be used for  
all outgoing faxes. This code usually includes country dial codes or extensions  
inside the workplace. Use a maximum of 5 digits.  
Toll Save The Toll Save feature allows you to set a low rate period to send stored faxes to  
take advantage of cheaper, off-peak rates.  
Select On to enable this feature. Set the Send Start date and time (in mm/dd/yy  
hrs/mins AM/PM format) and then set the End date and time (in mm/dd/yy hrs/  
mins AM/PM format).  
Select Off to disable this feature.  
Batch Send The Batch Send feature allows the user to send several fax jobs to the same  
destination fax machine during one transmission. This reduces the connection  
time and provides an economy rate for call connection charges.  
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Select the On button to enable this feature.  
Select the Off button to disable the feature.  
If this feature is enabled, you will receive a popup while faxing a document,  
requiring you to confirm if you want the fax sent immediately.  
Dial Tone Volume When the Audio Line Monitor has been enabled, the dial tones are audible when  
faxing. Use the scroll buttons on the Dial Tone Volume screen to select a dial tone  
volume setting (from 1 - 7).  
Transmission The Transmission Header Text screen allows you to input details that will appear  
Header Text on the header of all outgoing faxes.  
Fax Country Setting  
From a list of options, select the country in which the machine is installed. This  
enables the fax modem settings to match the telephone system of the country.  
Tools > User Interface > Fax Service Settings > Fax Country Setting  
Receive Defaults  
The various options in the Receive Defaults section enable you to customize the  
way faxed documents are received.  
Tools > User Interface > Fax Service Settings > Incoming Fax Defaults  
Auto Answer Delay This tool enables the machine administrator to set a delay time before the  
machine responds to a call. This is particularly useful if the machine is attached to  
a shared phone line.  
The default answer delay is 1 ring. To delay the pick-up, enter a number between  
1 ring and 7 rings using the keypad. Select the Save button to save the setting.  
Ring Volume This feature enables the user to hear a ringing tone from the machine when an  
incoming fax is being received.  
If you do not want to hear a ringing tone when the machine receives an incoming  
fax, select the Off button. If you want to hear a ringing tone when the machine  
receives an incoming fax, select the On button. When the feature is on, you can  
adjust the volume of the ringing tone by selecting a High, Medium or Low setting.  
Auto Reduction When receiving a fax that is longer than the selected paper, the machine can  
automatically reduce the document to fit the paper. To do this, the Auto Reduction  
feature must be enabled. Select On or Off as needed.  
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If Auto Reduction is off, when receiving a document that is longer than the  
selected paper, any image at the bottom of the paper will be discarded according  
to the Discard Size setting. The Discard Size can be set between 0-30mm.  
Receive Header Select Enable to have a time stamp, page number and number of the sending fax  
machine printed at the top of all received fax jobs.  
Fax Receive Tray Select from either Tray 1, Tray 2 or the Bypass Tray to use for incoming fax  
transmissions.  
Default Output Depending on the output device fitted, you will be able to duplex your incoming  
Options faxes. This utility is used to enable the output options you require for all your  
incoming faxes.  
Select the Duplex button, then select the On button.  
E-mail / Fax forward This feature allows incoming or outgoing faxes to be automatically forwarded to  
another recipient, either fax or e-mail. More Fax Forward features are available via  
CentreWare Internet Services.  
Forward to E-mail  
Select either Forward Transmitted Faxes, Forward Received Faxes or Forward  
All.  
Select either Output Format pdf or Output Format TIFF.  
Enter forwarding E-mail address and Save settings.  
Forward to Fax  
Select either Forward Transmitted Faxes, Forward Received Faxes or Forward  
All Faxes.  
Enter forwarding fax number and Save settings.  
Secure Receive For added security, this feature enables the machine administrator to control  
when and how your incoming faxes are printed.  
To print a fax on receipt, the Secure Receive feature must be Off. Select the On  
button to hold the incoming fax until a passcode is used. Print on Passcode  
settings can be changed using the number keypad. Touch Save to confirm  
changes.  
When a fax is received, the screen will prompt you to insert a four digit passcode  
number (the default setting is 1111). This number will then be used by the user to  
release incoming faxes from the print queue.  
Junk Fax Prevention This tool enables the machine administrator to prevent the receipt of unwanted  
(junk) faxes.  
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The default selection for Junk Fax Prevention is Off so there is no filtering of  
incoming faxes. Select the On button to switch on the feature. With the feature  
switched on, the machine will block ALL incoming faxes listed in the Junk Fax  
Numbers list.  
Junk Fax Numbers List  
To add a number to the list touch an empty list location to highlight it and then  
touch the Edit List button.  
Input the last 7 digits of the number you wish to block using the keypad and then  
select the Save button.  
Repeat this process for all the numbers you want to block up to a maximum of 10  
numbers and then select the Save button.  
To delete a number from this directory, touch the line number to highlight it, then  
select the Edit List button. Press C (Clear) on the keypad to clear the number and  
then select the Save button.  
Receive Mode This feature allows you to switch between Telephone, Answering Machine/Fax and  
Fax receive options.  
Telephone  
Use to operate in manual mode. When a call is received, pick up the external phone  
handset. If a fax tone can be heard, press Start and replace the handset.  
Fax  
The machine answers the incoming call and immediately switches to fax receive  
mode.  
Answering Machine/Fax  
Use if attaching an answering machine to the machine. If the machine detects a  
fax tone, it switches to fax mode automatically.  
Remote Code When enabled, enter the external phone key (0-9) to start the fax receive.  
Secure Polling The machine can be programmed to send documents in the user’s absence when  
polled. When enabled, a Polling Passcode is required to access the documents  
stored for Secure Polling.  
Add, Delete or Save passcodes to the Polling Passcodes list.  
Retained Documents Policy  
Tools > User Interface > Fax Service Settings > Documents Received in Mailbox  
The Retained Documents Policy feature allows the machine administrator to  
specify the period of time that faxes will be held in the machine memory once they  
have been printed from a mailbox or sent to a polling recipient.  
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A different time period may be specified for documents received in mailboxes and  
for documents stored for polling (whether in general memory or a private mailbox).  
Choose the appropriate option and select whether to Delete on Print or Keep.  
Mailbox Setup  
Tools > User Interface > Fax Service Settings > Mailbox Setup  
The Mailbox Setup feature allows the System Administrator to edit the mailbox id,  
passcode and name. The System Administrator can also enable or disable the  
Mailbox Notification feature that sets whether a user receives fax notification or  
not.  
Line Configuration  
The fax option supports one analogue telephone line. This feature enables the  
System Administrator to configure the fax lines for PSTN (Public Switching  
Telephone Network) systems. Set the dial type of the line to either Tone or Pulse.  
Enter the Fax Number and Machine Name (a friendly or easy-to-remember fax  
name).  
Tools > User Interface > Fax Service Settings > Line Configuration  
Fax Report  
This facility allows you to enable the Always Print and Print on Error features for  
the reports below. An Auto-Print feature can be used for the Transmission/  
Receive Report.  
Tools > User Interface > Fax Service Settings > Fax Report  
Transmission/Receive Report: Reports details on recently transmitted or  
received faxes.  
Confirmation Report: Reports transmission status and can be printed after  
every transmission or only when a transmission error occurs.  
Broadcast Report: Reports the success or failure of a fax sent to several  
destinations and can be printed after every transmission or only when a  
transmission error occurs.  
Multipoll Report: Reports the success or failure of a polled fax to several  
destinations and can be printed after every transmission or only when a  
transmission error occurs.  
Error Correction Mode  
This mode compensates for poor line quality and ensures accurate, error-free  
transmission with any other Error Correction Mode equipped fax machine.  
However, if the line quality is poor, the transmission time may be increased when  
this mode is enabled.  
Tools > User Interface > Fax Service Settings > Error Correction Mode  
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Setting up Paper Trays  
Paper Settings  
Default Stock  
The Default Stock settings allows the programming of the default paper type and  
color. Typically, this is the most common stock that will be used in the machine and  
is the stock that the machine will feed if a specific stock type is not selected.  
Tools > Paper Tray Management > Paper Setting > Default Stock  
Paper Substitution  
This feature enables the machine to automatically substitute common US and  
metric paper sizes when printing.  
If the feature has been turned off, the machine will hold the job and indicate that  
the appropriate paper size should be loaded. If this feature is set to On, the  
machine will automatically substitute the sizes shown on the screen below.  
Tools > Paper Tray Management > Paper Setting > Paper Substitution  
Default Paper Size  
The Default Paper Size settings allows the programming of the default paper size.  
Set the default size to either 8.5 x 11" (refers to Letter and Legal sizes) or A4 (297  
x 210mm).  
Tools > Paper Tray Management > Paper Setting > Default Paper Size  
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Tray Settings  
Auto Tray  
When the On button is selected, the Auto Tray feature automatically selects the  
paper tray loaded with the paper size closest to the original document. This can be  
overridden on the Basic Copy screen by manually selecting the required tray.  
When the Off button is selected, the Auto Tray button is disabled on the Copy  
screen. The tray selection defaults to Tray 1.  
Tray Confirmation Messages  
This feature enables the Tray Confirmation message on the display screen. The  
Tray Confirmation message appears when new stock is loaded into the paper trays.  
The user must confirm the paper size and paper type of the new stock.  
Tools > Paper Tray Management > Tray Setting > Tray Confirmation Messages  
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Machine Presets  
Basic Copying Presets  
This feature defines the 2 default reduction or enlargement ratios (refer to the  
Reduce/Enlarge Presets topic) that appear in the Reduce/Enlarge panel of the Copy  
screen.  
Tools > User Interface > Copy Service Settings > Basic Copy Preset  
Reduce/Enlarge Presets  
This feature enables the machine administrator to set the 6 default reduction or  
enlargement ratios.  
When the Reduce/Enlarge Presets window opens, the default reduction and  
enlargement ratios are displayed. These ratios produce a proportional reduction or  
enlargement of the image. To change one of the preset ratios, touch the  
appropriate preset window and use the keypad to type in the required value.  
The common values show the most frequently used presets depending on the  
market region. For example, in the image below, the values used in the UK market  
are depicted.  
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Tools > User Interface > Copy Service Settings > Reduce/Enlarge Preset  
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Change Default Settings  
Changing the user defaults to reflect the needs of the users will make the machine  
more user-friendly, increasing effectiveness and productivity.  
Set (Power Save) Duration Times  
This utility enables the System Administrator to modify the default 30 minutes the  
machine will spend between standby and low power modes.  
The machine is designed to be energy efficient and will automatically reduce its  
power consumption after periods of inactivity.  
To change the elapsed time for the machine to go from Standby Mode to Low  
Power Mode, select the appropriate time frame, e.g. after 5 minutes duration, after  
45 minutes duration, etc.  
Select the Save button to confirm the change.  
Tools > Device Settings > General > Energy Saver  
Entry Screen Default  
This feature enables the machine administrator to set which screen the user sees  
first.  
The Entry Screen appears when the machine resets selections after a user has  
completed a job, or after the Clear All button is pressed. The available options are  
Features, Job Status, Machine Status and All Services. To set one of the options,  
touch the appropriate button and then select Save.  
Tools > User Interface > General > Screen Defaults > Entry Screen Default  
Job Status Default  
Use this feature to set the default screen when the user presses the Job Status  
button to the left of the UI. For a full list of available screens, refer to Job Status  
Tools > User Interface > General > Screen Defaults > Job Status Default  
Feature Default and Priority  
Use this feature to change the priority of the Copy, ID Card Copy, Network  
Scanning, Fax and E-mail features.  
The highest priority service will be displayed as the default service on the machine.  
Any remaining services will be accessible through the Services Home button.  
Tools > User Interface > General > Screen Defaults > Feature Default and  
Priority  
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Language Default  
Use this feature to set the User Interface language.  
Tools > Device Settings > General >Language > Default and Priority  
Audio Tones  
Use this feature to enable or disable one of the following audio tones:  
Tone  
Description  
Sounds when there is a fault on the machine.  
Fault Tone  
Conflict Tone  
Selection Tone  
Sounds when there is a system setting conflict.  
Sounds when a button is selected.  
When enabled, the tones can be set to either low, medium or high. Select the Test  
button to test the tone volume. Select Save to confirm the settings.  
Tools > User Interface > General > Audio Tones  
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Software  
Software Reset  
This utility provides the facility to reset the machine software without switching off  
and switching on the machine.  
Tools > Device Settings > Tests & Resets > Software Reset  
This facility allows you to reset the System Software. Select the Reset System  
Software button. A pop-up window will appear warning you that jobs in the system  
may be lost and asking you to confirm that you wish to continue. If you confirm  
this message the machine will reboot the system software.  
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CRU Replacement Defaults  
Customer Replaceable Units (CRUs) are modules within the workings of the  
machine that you can replace when needed. The machine monitors the number  
of copies made for service information purposes. This information helps maintain  
the machine’s productivity and image quality.  
When a module is nearing the end of its life, a message displays advising you to  
order a new module.  
When a module reaches the end of its life, a message displays advising you to  
replace the module.  
To easily identify the Customer Replaceable Units the latches are colored orange.  
Print Cartridge Reorder Notification  
Toner usage depends on the type and the number of images printed. The machine  
calculates how long the toner will last according to your usage of the machine and  
displays the information on the Machine Status - Service Information screen. It  
also uses this information to tell you when to order a new Print Cartridge and when  
to install it. This facility allows you to control how the toner usage monitoring  
system works.  
Select the Supplies tab and select the Print Cartridge Reorder Notification  
button.  
With the Print Cartridge Status Enabled, the machine will analyze the toner usage  
to predict the percentage of toner remaining and display the information on the  
Machine Status - Service Information screen. When the percentage of toner  
remaining equals the number set in the window on this screen, a message will be  
displayed telling you to order a new Print Cartridge. You can set the percentage  
level the message displays using the scroll buttons.  
When the Print Cartridge Reorder Notification threshold is reached a message will  
be displayed. Once you have a new Print Cartridge you can turn the message off  
by selecting the Cancel Current Re-order Message(s) button. The machine will  
display a message when it is time to install the new Print Cartridge.  
When the Print Cartridge Status is Disabled, the machine will not predict the toner  
usage and you will not receive a re-order reminder. The Machine Status - Service  
Information screen will say that the toner monitoring function is disabled. When  
the machine has run out of toner you will be told to replace the Print Cartridge.  
If you replace the Print Cartridge when instructed to do so by the message on the  
display, the machine will assume that you have installed a new Print Cartridge and  
reset the toner usage counters. However, if you choose to install a new Print  
Cartridge before the message is displayed you will have to reset the toner usage  
counters manually by selecting the Confirm New Print Cartridge Has Been  
Installed button.  
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Counter Resets  
Other replaceable units within the machine also track the number of images made  
as a measure of their life expectancy. These include:  
• Fuser Counter  
• Bias Transfer Roller Counter  
• Feed Rollers Counter  
• Document Feeder Friction Pad Counter  
At the end of life, these units continue running without re-order notification  
messages. On replacement, select the Supplies tab and use the Counter Reset  
buttons to reset the counters to zero.  
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Accounting  
Accounting allows the System Administrator to track the use of the machine and  
control access to the features. There are three accounting options:  
• Network Accounting  
• Xerox Standard Accounting  
• Foreign Device Interface  
Tools > Accounting > Accounting Enablement  
Network Accounting  
Network Accounting provides the System Administrator with the ability to track  
the use of the device per job per account. Users must enter their User ID and  
Account ID to access the machine and information about the jobs performed are  
stored in a job log.  
Copy, Print, inbound and outbound Embedded Fax, outbound Server Fax, E-mail  
and Network Scanning jobs are tracked (if these options are installed on the  
device).  
The machine requires the Network Accounting Kit to be installed and network  
access to a Xerox approved External Accounting System.  
NOTE: The Network Accounting feature is mutually exclusive from any other  
accounting feature. If the Network Accounting feature is used, you cannot enable  
XSA or use the Foreign Device Interface feature.  
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Xerox Standard Accounting (XSA)  
XSA tracks the numbers of Copy, Print, Networking Scanning, E-mail, Server Fax  
and Embedded Fax jobs (when these features are installed on the machine), for  
each user. Usage limits can also be applied to users to restrict the total numbers  
of copy, print, fax and scan jobs that a user can perform. System Administrators  
can print a report which contains all XSA data.  
XSA is set up via CentreWare Internet Services, the machine's embedded web  
browser. System Administrators create accounts and specify limits before users are  
authorized to access the machine.  
XSA is standard on the device and requires no additional software.  
When XSA is set up, users must enter their account IDs at the machine to use the  
device and access the features. When they have finished their job, their XSA  
allocation is reduced by the number of prints, copies or scans performed.  
Steps on how to access the machine using Xerox Standard Accounting  
At the Machine:  
1. Press the <Services Home> button on the Control Panel.  
2. The Xerox Standard Accounting Login [User ID] screen will show. Enter your  
XSA User ID.  
3. Touch [Enter].  
4. The [Validation in Progress] screen will display.  
5. If you are a member of more than one group, touch [Login to a General  
Account] or [Login to a Group Account] and select the required account.  
6. Touch [Enter].  
7. When the User is logged in, the [Services] screen will show. The User can now  
select the feature that they want to use.  
8. To log out, or to log in to another group or General Account, touch  
[Username] in the top right of the touch screen.  
9. Press the <Log Out> button.  
The XSA feature is mutually exclusive from any other accounting feature. If XSA is  
enabled at the device, you cannot enable Foreign Device Interface or Network  
Accounting.  
For more information about this feature, consult the System Administrator Guide,  
or contact your System Administrator.  
Foreign Device Interface  
The Xerox Foreign Device Interface (FDI) is an interface to third-party access  
control devices, coin machines and card readers. These can be added to charge for  
usage. Copy and print services can be set to charge at the foreign device.  
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Print Job Control enables charging for print jobs. Print jobs sent when it is enabled  
will be held in the job queue and can be manually released when credits are  
available at the foreign device.  
The services available at the machine can be set using Inhibit Services. Choosing  
Copy Only will require credits at the foreign device for copying but allow access to  
other services. Inhibiting All Services will require credits to access any service that  
requires paper.  
This option is only available if a Foreign Interface Device Kit is installed on the  
machine.  
NOTE: The Foreign Device Interface feature is mutually exclusive from any other  
accounting feature. If the Foreign Device Interface feature is used, you cannot  
enable XSA or Network Accounting.  
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Security Settings  
Tools > Security Settings  
Authentication  
Job Operation Rights  
Enable Job Operation Rights for All Users or System Administrator Only with this  
feature. This sets permissions to allow general users or Systems Administrators to  
delete jobs from the device print queue.  
Tools > Security Settings > Authentication > Job Operation Rights  
Image Overwrite Security  
Immediate Image Overwrite  
Immediate Image Overwrite is a security measure for customers who are  
concerned about unauthorized access and duplication of classified or private  
documents.  
The Immediate Image Overwrite feature erases all residual image data from the  
machine immediately after each job has been processed without requiring the  
machine to be taken offline.  
When the Network Controller is fitted, the feature overwrites the following jobs:  
• Print  
• Scanning  
• Server Fax send (when an Embedded Fax card is also fitted and enabled)  
When the Embedded Fax card is fitted and enabled, the feature overwrites the  
following jobs:  
• Embedded Fax receive  
• Embedded Fax send  
• Server Fax send (when a Network Controller is fitted)  
• Embedded Fax report  
Tools > Security Settings > Image Overwrite Security > Immediate Overwrite  
On Demand Image Overwrite  
On Demand Image Overwrite is a security measure for customers who are  
concerned about unauthorized access and duplication of classified or private  
documents.  
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The On Demand Image Overwrite feature provides an on-demand facility for a  
System Administrator to erase all residual image data from the memory of the  
machine. The standard overwrite process takes approximately 30 minutes. A full  
overwrite process takes approximately 160 minutes.  
Press Start to begin the overwrite.  
All existing jobs will be deleted regardless of their status and all job submissions will  
be prohibited for the duration of the overwrite.  
Tools > Security Settings > Image Overwrite Security > On Demand Overwrite  
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Machine Tests  
Should you need to report any faults to the machine, the Xerox Welcome Center  
support may talk you through the following machine tests to verify the  
performance of the machine and user interface (UI) screen.  
Image Quality Test Patterns  
Use the scroll buttons to select one of the 19 available test patterns.  
Select the Feature button to test either 1 sided or 2 sided printing from the  
available trays.  
Select the Start Test button to begin the test.  
Tools > Device Settings > Tests & Resets > Image Quality Test Patterns  
User Interface Tests  
User Interface Button Test  
The UI Button Test verifies that all of the buttons on the panel are functioning  
properly.  
1. Ensure that the selection audio tones are enabled - refer to Audio Tones in the  
2. Select Start Test to begin the test.  
3. Press each button on the panel to the right of the touch screen. A short audio  
tone will be generated if the button is functioning properly.  
4. Select End Test to end the test. The Test Pass/Fail screen displays.  
5. Select the Passed button if all the buttons on the User Interface are  
functioning properly. Select the Failed button if any of the buttons on the UI  
are not functioning properly.  
Tools > Device Settings > Tests & Resets > User Interface Button Test  
Touch Area Test  
The Touch Area Test verifies that all touch areas on the display are responding.  
1. Select Start Test to begin the test. Then touch the display. If the display is  
functioning properly, the selectable area will toggle between white and black  
each time the area is touched.  
2. Press 1 on the keypad to indicate the test was successful. Press 2 on the  
keypad to indicate the test was not successful.  
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Audio Tone Test  
The Audio Tones Test verifies that the Audio Tone on the UI is functioning  
properly.  
1. Select Start Test to begin the test. The Audio Tone will activate if it is  
functioning properly.  
2. Select End Test to end the test. The Test Pass/Fail screen displays.  
3. Select the Passed button if the audio tones have sounded correctly. Select  
the Failed button if any of the audio tones are not functioning properly.  
Display Pixel Test  
The Display Pixel Test verifies that each pixel on the display is functioning properly.  
1. Select Start Test to begin the test. The display will turn white.  
2. Press 2 on the keypad to toggle the display between white and black. If the  
display is not all the same color, then the test was not successful.  
3. Press 1 on the keypad to conclude the test.  
4. Select the Passed button if all the screen on the User Interface changed color  
from black to white, otherwise, select the Failed button.  
LED Indicator Test  
The LED Indicator test verifies that all of the lights on the control panel are  
functioning properly.  
1. Select Start Test to begin the test. Each light will light for a short period of  
time if it is functioning properly. The lights will continue to cycle until the test  
is ended.  
2. Select End Test to end the test. The Test Pass/Fail screen displays.  
3. Select the Passed button if all the LEDs on the control panel are functioning  
properly. Select the Failed button if any of the LEDs on the control panel are  
not functioning properly.  
Video Memory Test  
The Video Memory Test verifies that the memory used by the video controller on  
the User Interface is functioning properly.  
1. Select Start Test to begin the test. A message will be displayed indicating  
whether or not the test was completed successfully.  
Reset User Interface  
Rebooting / Restarting the User Interface will cause the Power On Self-Test cycle  
to begin. The User Interface will pause for several seconds before starting the  
Reboot process.  
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Application Checksum Verification  
The User Interface Application Checksum Verification checks that the UI software  
is up-to-date and running correctly.  
Select Start Test to begin the test. A message will be displayed indicating that the  
test in progress. A second message will then be displayed indicating whether or not  
the test was completed successfully.  
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Customer Support and Supplies Numbers  
Customer support and supplies numbers can be set to give users access to numbers  
and details vital to maintain the machine uptime.  
Tools > Device Settings > General > Xerox Customer Support  
This utility allows you to set the following numbers:  
Customer Support Telephone Number  
Supplies Telephone Number  
Customer Asset Tag Number  
Xerox Asset Tag Number.  
Select the [-] hyphen button if needed as part of the number.  
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Optional Services  
Depending on your machine configuration, you may have access to the following  
services. This utility allows you to enable or disable options at any time, where  
installed. In most cases no reboot is necessary.  
Tools > User Interface > Service Enablements  
Network Scanning  
For information on Network Scanning, refer to Network Scanning on page 94.  
E-Mail  
For information on E-mail, refer to E-mail on page 105.  
Network Accounting  
To enable this option, set the authentication mode in Access and Network  
Accounting to Network Accounting.  
To disable this option, set the authentication mode in Access and Network  
Accounting to something other than Network Accounting. For more information,  
please refer to the System Administration CD.  
Foreign Device Interface  
The Foreign Interface Device is a card that is fitted inside the machine to allow a  
third party device such as a coin operated device or a card reader to be attached  
to the machine. The coin operated device or card reader allows you to provide pay-  
for-print services on your machine.  
Embedded Fax  
For information on the Embedded Fax feature, refer to Fax on page 59.  
Server Fax  
For information on the Server Fax feature, refer to Fax on page 59.  
USB Port  
On some devices you can store scanned documents on a USB thumb drive and  
print documents from a USB thumb drive. In order to use these services, the USB  
Port must be enabled.  
For information on storing scanned documents to a USB thumb drive, refer to the  
For information on printing from a USB thumb drive, refer to the Print Files chapter.  
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On Demand Image Overwrite  
For information on the On Demand Image Overwrite feature, refer to On Demand  
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Performing routine maintenance tasks enables your machine to continue running at  
optimum performance levels. Instructions are provided in this chapter for all the  
maintenance tasks required.  
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Consumables  
Consumables are items on the machine that need replenishing or replacing, such  
as paper, staples and customer replaceable units. To place an order for Xerox  
consumables, please contact your local Xerox Representative giving your company  
name, product number and the machine serial number.  
NOTE: For information about locating the serial number, please refer to Customer  
CAUTION: When replacing consumables, DO NOT remove the covers or guards  
that are fastened with screws. You cannot maintain or service any of the parts  
that are behind these covers and guards. DO NOT attempt any maintenance  
procedure that is NOT specifically described in the documentation supplied  
with your machine.  
Customer Replaceable Units  
The Print Cartridge and Staple Cartridge are Customer Replaceable Units (CRUs)  
on the machine.  
The machine will display a message on the touch screen when it needs to be  
reordered. This message is a warning that the unit is nearing the end of its life. Only  
replace the unit when a message actually instructs you to do so.  
To replace a CRU, follow the instructions on the User Interface or refer to the  
relevant sections below.  
CAUTION: When replacing consumables, DO NOT remove the covers or guards  
that are fastened with screws. You cannot maintain or service any of the parts  
that are behind these covers and guards. DO NOT attempt any maintenance  
procedure unless specifically described in the documentation supplied with  
your machine.  
Print Cartridge  
This procedure shows you how to remove a used Print Cartridge and replace it with  
a new Print Cartridge.  
New Print Cartridges have a capacity of approximately 20,000 images with an  
average area coverage of 5%. The machine will indicate the percentage of toner  
used and the number of days remaining. When the notification message is  
enabled, the machine will tell you when you will need to order a new cartridge and  
when to fit it. For information on setting the notification message, please refer to  
If the feature is enabled, a message will appear on the display screen advising you  
to replace the Print Cartridge. If you want to replace the Print Cartridge now, open  
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the front door. The instructions on the screen will tell you how to fit a new  
cartridge.  
If you do not want to replace the Print Cartridge now you can select the Abort  
button. The machine will continue to operate but will NOT make copies or prints.  
1. Open the cover on the right side of the machine. This will reveal the latch  
used to open the front cover. Open the front cover.  
Front cover latch  
2. Remove the Print Cartridge.  
The instructions that are packed  
with the new Print Cartridge will tell  
you how to dispose of the used Print  
Print Cartridge  
Cartridge.  
WARNING: Only install the correct  
Xerox Print Cartridge in the machine.  
3. Before unpacking the new Print  
Cartridge, shake well to distribute  
the toner. Remove from packaging.  
4. To fit the new Print Cartridge, make  
sure the toner is facing the correct way up.  
5. Insert the Print Cartridge.  
6. Close the front cover.  
7. Press the Confirm button on the machine display.  
If after fitting a new  
Print Cartridge the front  
door will not close, check  
that the Print Cartridge is  
positioned and latched  
correctly.  
If you have replaced the Print Cartridge as a result of a “Replace the Print  
Cartridge” message on the machine display, the machine will assume that you  
have fitted a new cartridge and reset the toner usage counters and messages. If,  
however, you have fitted a new Print Cartridge without being instructed to do so  
by the machine display, the toner usage counters will need to be reset manually.  
Staple Cartridge  
This procedure shows you how to remove a used Staple Cartridge and replace it  
with a new Staple Cartridge.  
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12 Maintenance  
1. Open the Staple Cartridge cover at the front of the machine.  
SMart Drum  
Cartridge lock  
SMart Drum  
Cartridge lock  
2. Pull on the blue handle to remove the  
empty Staple Cartridge.  
3. Remove the used Staple Cartridge from  
the cartridge holder.  
4. Dispose of the used Staple Cartridge.  
5. Remove the new Staple Cartridge from its  
packaging.  
6. Make sure that the staple strips on top of  
the stack are complete and flat. Remove any partial strips and any strips that  
are bent.  
7. Insert the new Staple Cartridge into the cartridge holder, and push the Staple  
Cartridge in firmly until it clicks into position.  
8. Close the Staple Cover door.  
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12 Maintenance  
Cleaning the Machine  
WARNING: When cleaning your machine DO NOT use organic or strong  
chemical solvents or aerosol cleaners. DO NOT pour fluids directly onto any  
area. Use supplies and cleaning materials only as directed in this  
documentation. Keep all cleaning materials out of the reach of children.  
WARNING: DO NOT use pressurised air-spray cleaning aids on or in this  
equipment. Some pressurised air-spray containers contain explosive mixtures  
and are not suitable for use in electrical applications. Use of such cleaners can  
result in a risk of explosion and fire.  
CAUTION: DO NOT remove the covers or guards that are fastened with screws.  
You cannot maintain or service any of the parts that are behind these covers  
and guards. DO NOT attempt any maintenance procedure that is NOT  
specifically described in the documentation supplied with your machine.  
Document Glass and Constant Velocity Transport (CVT) Glass  
1. Use a soft, lint-free cloth, lightly  
Document  
glass  
dampened with water. Liquid  
should never be poured directly  
onto the glass.  
CVT glass  
2. Wipe clean the entire glass  
area.  
3. Wipe away any residue with a  
clean cloth or paper towel.  
NOTE: Spots or marks on the glass  
will be reproduced on the prints when copying from the document glass. Spots on  
the Constant Velocity Transport Glass will show up as streaks on the prints when  
copying from the document feeder.  
The Control Panel and Touch Screen  
Regular cleaning keeps the touch screen and control panel free from dust and dirt.  
To remove finger prints and smudges, clean the touch screen and control panel as  
below:  
1. Use a soft, lint-free cloth, lightly dampened with water.  
2. Wipe clean the entire area, including the touch screen.  
3. Remove any residue with a clean cloth or paper towel.  
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12 Maintenance  
Duplexing Automatic Document Feeder and Output Tray  
Regular cleaning keeps the document feeder and output tray free from dust and  
dirt.  
1. Use a soft, lint-free cloth, lightly dampened with water.  
2. Wipe clean the document feeder and output tray, including the paper trays  
and outside areas of your machine.  
3. Remove any residue with a clean cloth or paper towel.  
204  
Xerox Phaser 3635 User Guide  
 
13 Specifications  
This chapter contains the specifications for the machine. Use the specifications listed below  
to identify the capabilities of the machine. The machine adheres to strict specifications,  
approvals and certifications. These specifications are designed to provide for the safety of  
users and to ensure that the machine operates in a fully functional state. Note that  
improvements in specifications and the appearance of the product may be made without  
prior notice.  
For more information on the specifications, contact your Xerox Representative.  
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13 Specifications  
Machine Specifications  
Machine Configurations  
Feature  
Specification  
Processor  
DADF or Document Glass Cover  
1-2 Paper trays and Bypass tray  
Hardware Configuration  
Machine Size  
Base configuration: width 18.6 x depth 18.8 x height  
21.4" (W 472 x D 478 x H 543 mm)  
Approx 41.9 lb (19 kg) without Tray 2  
57.3 lb (26 kg) with Tray 2  
Machine Weight  
Access  
From the front and back  
From paper tray 1: 35 cpm one-sided Letter (33 cpm  
A4)  
Copier Speed  
Document Glass from Paper Tray 1 to top tray: less  
than 10 seconds  
Document Feeder from Paper Tray 1: less than 13  
seconds  
First Copy Out Time  
Warm Up Time  
Cold Start: Ready to copy in less than 30 seconds  
From Power Save: Ready to copy in less than 25  
seconds  
Paper Supply  
Trays 1, & 2  
Feature  
Specification  
520 sheets 20 lb (80 g/m²) bond paper per tray  
Capacity  
16 lb - 28 lb (60 to 105 g/m²)  
Paper Weights  
206  
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13 Specifications  
Feature  
Specification  
Length min 8.3 - max 14" (210 - 356 mm)  
Width min 5.8 - max 8.5" (148 - 216 mm)  
8.5 x 11"  
8.5 x 14"  
8.5 x 13"  
Paper Sizes  
ISO B5 176 x 250mm  
ISO B5 182 x 257mm  
Oficio  
A4  
A5  
7.25 x 10.5"  
Bypass Tray  
Feature  
Specification  
50 sheets 20 lb (80 g/m²) bond paper per tray  
5 sheets transparencies  
5 envelopes  
Capacity  
16 lb - 43 lb (60 to 163 g/m²)  
Paper Weights  
Paper Range  
Length min 5.8 - max 14" (148 - 356 mm)  
Width min 3.9 - max 8.5" (99 - 216 mm)  
NOTE: The paper stack height must not exceed 0.4" (10 mm)  
Document Feeder  
Feature  
Specification  
Approximately 50 sheets of 20 lb (80 g/m²) bond  
paper  
Capacity  
12 lb - 28 lb (50 to 120 g/m²)  
Paper Weights  
A4(SEF) to 8.5 x 14" (210 mm x 297 mm to 216 mm  
x 356 mm)  
Paper Sizes  
Mixed Sizes  
Yes - when selected on the User Interface and the  
lead edges have the same dimensions  
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207  
 
13 Specifications  
Feature  
Specification  
1-1: 33 ipm  
1-2: 23 ipm  
2:2 collated: 12 ipm  
Document Feeder speed  
(A4)  
Output Modules  
Output Tray  
Feature  
Specification  
250 sheets of 20 lb (80 g/m²) bond paper  
Capacity  
208  
Xerox Phaser 3635 User Guide  
13 Specifications  
Electrical Specifications  
Feature  
Specification  
50/60 Hz  
Frequency  
110 - 127 VAC & 220 - 240 VAC  
Electrical Voltage  
Power Save mode: 35 Watts  
Stand By mode: 100 Watts  
Printing Simplex: 750 Watts  
Printing Duplex: 750 Watts  
Average Power  
Consumption  
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13 Specifications  
Feature Specifications  
Fax Feature  
Feature  
Specification  
Fax Transmission Speed  
Telephone Line Type  
33.6 Kbps  
Standard public analogue switched telephone line or  
equivalent  
Communication Standard  
Super G3, IYU G3  
406 x 392 dpi  
Maximum Resolution  
Capability  
Standard Fax Memory  
Effective Scanning Width  
Maximum Print Width  
Connection Approvals  
Stored on HDD = 80G  
8.2" (208 mm)  
8.5" (216 mm)  
EU/EEA: certified to TBR21  
USA: approved to FCC Pt 68  
Canada: approved to DOC CS-03  
Other countries: certified to national PTT standards  
Print Feature  
Feature  
Specification  
Compatibility  
Speed  
IBM PC / MAC / Linux  
35 ppm one-sided (Letter) / 33 ppm (A4)  
8.5" x 14" US Legal (216 mm x 356 mm)  
1200 dpi  
Max Print Area  
Enhanced Resolution  
Yield  
5 000 and 10 000 prints  
600 x 600 dpi  
Standard or Normal  
Resolution  
Standard Printer Memory  
PDL / PCL  
256 MB  
PCL6, PS/3-clone  
210  
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13 Specifications  
Scan Feature  
Feature  
Specification  
Max scan width  
8.5" (216 mm)  
Effective scan width  
Maximum Resolution  
TWAIN / ISIS Compatible  
Image Compression  
Scan mode  
8.2" (208 mm)  
600 x 600 dpi  
Network Twain / WIA  
MH, MMR, LZW, JPEG, Flate  
Mono Text, Mono Photo and True Color  
256 levels  
Gray scale  
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13 Specifications  
212  
Xerox Phaser 3635 User Guide  
14 Troubleshooting  
A variety of situations can affect the quality of your output. For optimal performance,  
ensure these guidelines are followed:  
• Do not position the machine in direct sunlight or near a heat source such as a radiator.  
• Avoid sudden changes in the environment surrounding the machine. When a change  
occurs, allow the machine at least two hours to adjust to its new environment, depending  
on the extent of the change.  
• Follow routine maintenance schedules for cleaning areas such as the document glass  
and touch screen.  
• Always set the Edge Guides in the paper trays to the size of the media in the tray and  
ensure the screen is displaying the correct size.  
• Ensure paper clips and paper debris do not contaminate the machine.  
NOTE: For additional Troubleshooting information please refer to the System  
Administration CD.  
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14 Troubleshooting  
Fault Clearance  
When a fault occurs, the display screen provides recovery instructions.  
Follow on-screen instructions to clear the fault  
NOTE: Any printed sheets removed will automatically be reprinted once the paper  
jam is cleared.  
Paper Jams  
The display screen will indicate the location of the jam. Jam Clearance areas vary  
depending on your machine model and configuration.  
Front cover area  
Front  
Rear Cover (Duplex) area  
Rear  
214  
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14 Troubleshooting  
Front Cover Area Jams  
1. Press on both the front cover latches on the sides of the machine to open the  
front cover.  
Front cover latch  
2. Remove the print cartridge and remove any jammed paper.  
3. Replace the print cartridge and close the front cover door.  
4. Open the paper trays and remove any jammed paper.  
5. Close the paper tray.  
Rear Cover Area (Duplex Area) Jams  
1. Open the machine rear covers and release the green rear cover support.  
Remove any jammed paper in the duplex area.  
Duplex area  
Fuser door latch  
Rear cover  
support  
WARNING: The metallic surfaces in the fuser area are hot. Please use caution  
when removing paper jams from this area and avoid touching any metallic  
surfaces  
2. Slide the green fuser door latch to the right and open the fuser door to gain  
access to the inside of the fuser module. Remove any jammed paper.  
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14 Troubleshooting  
3. Carefully close the fuser door. Ensure there is an audible click as the fuser door  
latch slides back into position.  
4. Close the rear cover door.  
Document Jams  
1. Remove all the documents from the  
document feeder and document  
glass.  
2. Lift the document handler cover and  
remover any jammed paper.  
3. Close the document handler cover.  
4. Re-order the documents as at the  
start of the job and reload. The  
documents will be recycled  
automatically to recover the job  
integrity.  
NOTE: If you are unable to clear the  
fault, contact your local Xerox Welcome  
and Support Centre for assistance.  
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14 Troubleshooting  
Error and Fault Codes  
If an abnormal condition arises in the machine or an incorrect operation is  
performed, a message indicating the nature of the error is displayed on the User  
Interface screen.  
Follow the on-screen prompts to correct the error.  
If the fault persists, Power Off / Power On.  
If the problem persists, call for service.  
Errors & Faults  
Description  
Solution  
Door Open  
The back cover or front covers  
are not securely latched.  
Close the covers until they lock into  
place. If fault persists, call service.  
Paper  
Feeder  
Tray Paper Low  
Paper supply in tray has run low Load paper in the tray indicated by  
(fewer than 50 sheets).  
the warning message.  
Paper Empty at Tray  
The copy paper in the paper  
tray has run out.  
Load paper in the tray indicated by  
the warning message.  
Paper Empty at Bypass  
Tray  
The copy paper in the bypass  
tray has run out.  
Load paper in the bypass tray.  
Tray Cassette Out  
Paper tray is not securely  
closed.  
Close the paper tray until it locks into  
place.  
Jam from Tray  
Copy paper has jammed in the Open the indicated tray and remove  
paper tray.  
the jammed paper.  
Open back and front covers and  
remove jam.  
Duplex Jam  
Out Bin Full  
Toner Low  
Copy paper has jammed in the Open the back covers and remove  
side cover. the jammed paper.  
Output tray is more than 90% Remove printed material from page  
full. output area.  
Print Cartridge is almost empty. Open front cover. Remove Print  
Cartridge and gently shake it. By  
doing this, printing operations can be  
temporarily resumed.  
CRU  
Reinstall Print Cartridge. Close front  
cover. Reorder Print Cartridge.  
Toner Empty  
Print Cartridge is empty.  
Open front cover.  
Replace with new Print Cartridge.  
Print Cartridge Not  
Installed  
The Print Cartridge is not  
installed, or is not installed  
correctly.  
Install the Print Cartridge.  
If already installed, check it has been  
installed correctly.  
If problem persists, call for service.  
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217  
   
14 Troubleshooting  
Errors & Faults  
Description  
Solution  
Toner Supplying Error  
Toner is not being supplied  
correctly.  
Check the Print Cartridge is installed  
securely.  
Invalid Print Cartridge  
The installed Print Cartridge is  
not a valid Xerox cartridge.  
Check the Print Cartridge and install  
a valid Xerox cartridge if necessary.  
If problem persists, call for service.  
Full Stack  
Output tray full.  
Remove printed material from  
Output tray.  
Output  
Staple Cartridge Not  
Installed  
Staple cartridge not installed.  
Stapler unit does not work.  
Install staple cartridge.  
Stapler Fault  
Open stapler door and check the  
stapler. Close stapler door.  
If the fault persists, Power Off / Power  
On.  
If the problem persists, call for  
service.  
DADF Jam  
The loaded document has  
jammed in the DADF.  
Open DADF cover and remove  
jammed media.  
DADF  
Load Document  
You have attempted to set up a Load document in DADF.  
job with document not loaded  
or incorrectly loaded in the  
DADF.  
If already loaded, remove and  
reload.  
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Xerox Phaser 3635 User Guide  
Index  
Copying  
Numerics  
Reduce/Enlarge 45  
2 Sided Scanning, Email 114  
2-Sided Copying 47  
Country Setting 175  
Covers, Copy 55  
A
D
Accounting  
Default Output Options, Fax Receive Settings 176  
Default Settings  
Foreign Device Interface 189  
Network Accounting 188  
Entry Screen 183  
Xerox Standard Accounting 189  
Audio Line Monitor, Fax Setup 174  
Auto Answer Delay, Fax Receive Settings 175  
Auto Center, Image Shift 52  
Auto Detect, E-mail 118  
Auto Detect, Original Size 50  
Auto Reduction, Fax Receive Settings 175  
Automatic Redial Setup, Fax Setup 174  
Power Save Duration 183  
Delayed Send, Faxing 76  
Delete Mailbox Documents, Faxing 78  
Dialing Options  
Dialing Characters 70, 81  
Keypad Dial 69, 81  
Manual Dial 69, 81  
Redial 70  
Speed Dial 70  
B
E
Background Suppression, Faxing 73, 83  
Batch Send, Fax Setup 174  
Book Copying 51  
Booklet Creation 54  
Border Erase, Edge Erase 53  
Electrical Specifications  
Frequency 209  
Power Consumption 209  
Voltage 209  
E-mail Fax forward, Fax Receive Settings 176  
Embedded Fax 59  
C
Error Correction Mode, Fax Receive Settings 178  
Error Correction Mode, Set 178  
Cleaning  
Control Panel / Touch Screen 203  
DADF and Output Tray 204  
Document Glass 203  
F
Fault Clearance 214  
Fault Codes 217  
Fax Specifications  
Color Mode, Faxing 73  
Color Scanning, E-mail 114  
Constant Velocity Transport 203  
Control Options, Print 150  
Connection Approvals 210  
Image Compression 211  
Xerox Phaser 3635 User Guide  
219  
 
Index  
Resolution Capability 210  
Reset UI 194  
Telephone Line Type 210  
Transmission Speed 210  
Touch Area 193  
UI Button 193  
Video Memory 194  
FDI (Foreign Device Interface) 189  
Foreign Device Interface 189  
User Interface 193  
Manual Size Input, E-mail 118  
Margin Shift, Image Shift 52  
Media Specifications 164  
Mixed Size Originals, Original Size 51, 74  
Multi-Up, Copy 56  
G
Group Directory Setup, Faxing 71, 82  
H
O
Handler Specifications  
Mixed Sizes 207  
Original Type, E-mail 115  
Original Type, Faxing 72, 82  
Paper Weights 207  
Hole Punch Erase, Edge Erase 53  
P
I
Poll Remote Fax, Faxing 76  
Poll Remote Mailbox, Faxing 76  
Prefix Dial, Fax Setup 174  
Presets  
Image Quality, Copy 48  
Image Shift, Copy 52  
Basic Copying 181  
J
Reduce/Enlarge 181  
Print Cartridge 200  
Print Files 137  
Print Mailbox Documents, Faxing 77  
Jams, Paper 214  
Junk Fax, Fax Receive Settings 176  
L
Q
Layout / Watermark, Print 153  
Lighten / Darken, Faxing 73, 83  
Line Configuration, Fax Settings 178  
Quality / File Size, E-mail 117  
R
M
Receive Header, Fax Receive Settings 176  
Receive Mode, Fax Receive Settings 177  
Remote Code, Fax Receive Settings 177  
Reprint Saved Jobs 137  
Resolution, E-mail 116  
Resolution, Faxing 72, 82  
Machine Configurations  
Accessibility 206  
Copier Speed 206  
First Copy Out Time 206  
Hardware 206  
Ring Volume, Fax Receive Settings 175  
Machine Size 206  
Warm Up Time 206  
Machine Tests  
S
Image Quality 193  
UI Test  
Scan to Edge, E-mail 118  
Application Checksum Verification 195  
Audio Tone 194  
Communications Self Test 194  
Display Pixel 194  
LED Indicator 194  
Secure Polling, Fax Receive Settings 177  
Secure Receive, Fax Receive Settings 176  
Send to a Remote Mailbox, Faxing 78  
Server 59  
220  
Xerox Phaser 3635 User Guide  
Index  
Server Fax 59  
T
Small Original Erase, Edge Erase 53  
Software  
Toll Save, Fax Setup 174  
Tools, Menu 168  
Resets 185  
Transmission Header Text 175  
Transparency Separators 55  
Staple Cartridge 201, 203  
Store Files 121  
Store for Polling, Faxing 75  
Store Job 57  
Store to Mailbox, Faxing 77  
Support and Supplies Numbers 196  
U
USB 140  
Xerox Phaser 3635 User Guide  
221  
Index  
222  
Xerox Phaser 3635 User Guide  

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