Xerox Faxcentre 2218 User Manual

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FaxCentre 2218  
User Guide  
700N00148 Rev A  
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Table of Contents  
1 Welcome.................................................................................1-1  
Introduction................................................................................................ 1-2  
About This Guide....................................................................................... 1-3  
Related Information Sources.................................................................... 1-4  
Customer Support ..................................................................................... 1-5  
Safety Notes............................................................................................... 1-6  
Electrical Safety Information ................................................................. 1-7  
Operational Safety Information ............................................................. 1-8  
Maintenance Information....................................................................... 1-9  
Ozone Safety Information ..................................................................... 1-9  
Consumables ...................................................................................... 1-10  
Radio Frequency Emissions ............................................................... 1-10  
Laser Safety Information..................................................................... 1-10  
Product Safety Certification................................................................. 1-11  
Regulatory Information ........................................................................... 1-12  
FAX Function ...................................................................................... 1-12  
Environmental Compliance .................................................................... 1-15  
Illegal Copies............................................................................................ 1-16  
Product Recycling and Disposal............................................................ 1-19  
2 Getting Started.......................................................................2-1  
Unpacking .................................................................................................. 2-2  
CD Contents.......................................................................................... 2-3  
CD Installation....................................................................................... 2-5  
Machine Overview ..................................................................................... 2-6  
Options.................................................................................................. 2-6  
Component Location............................................................................. 2-7  
Control Panel Overview ........................................................................ 2-9  
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Installing Drum and Toner Cartridges ................................................... 2-13  
Making Connections................................................................................ 2-15  
Powering On the Machine....................................................................... 2-17  
Loading Paper.......................................................................................... 2-18  
Machine Setup ......................................................................................... 2-21  
Machine Setup Options....................................................................... 2-22  
Installing Software................................................................................... 2-25  
Installing Drivers.................................................................................. 2-25  
System Requirements......................................................................... 2-25  
Installing Drivers in Windows .............................................................. 2-26  
Test Print or Scan ............................................................................... 2-33  
3 Paper and Other Media..........................................................3-1  
Loading Paper............................................................................................ 3-2  
Preparing Paper for Loading................................................................. 3-2  
Using the Paper Trays .......................................................................... 3-2  
Using the Bypass Tray.......................................................................... 3-5  
Setting the Paper Size............................................................................... 3-8  
Media Specifications ................................................................................. 3-9  
Media Sizes and Types......................................................................... 3-9  
4 Fax...........................................................................................4-1  
Faxing Procedure ...................................................................................... 4-2  
Dialing Methods......................................................................................... 4-6  
Basic Fax Features.................................................................................... 4-9  
Feature Description............................................................................... 4-9  
Special Fax Features............................................................................... 4-12  
Feature Description............................................................................. 4-12  
PC Fax....................................................................................................... 4-17  
Configure PC Fax................................................................................ 4-17  
To Send a PC Fax............................................................................... 4-18  
Fax Forwarding........................................................................................ 4-21  
Mailbox Setup .......................................................................................... 4-22  
Create a Mailbox................................................................................. 4-23  
Delete a Mailbox ................................................................................. 4-24  
Mailbox Procedures................................................................................. 4-25  
Storing Documents in a Mailbox ......................................................... 4-25  
Printing Mailbox Contents ................................................................... 4-26  
Deleting Mailbox Contents .................................................................. 4-27  
Polling from a Mailbox......................................................................... 4-28  
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Sending to a Mailbox........................................................................... 4-29  
Fax Setup Options................................................................................... 4-30  
Changing the Fax Setup Options........................................................ 4-30  
Fax Setup Options .............................................................................. 4-32  
5 Copy........................................................................................5-1  
Copying Procedure.................................................................................... 5-2  
Basic Copy Features ................................................................................. 5-6  
Feature Description............................................................................... 5-6  
Special Copy Features .............................................................................. 5-9  
Feature Description............................................................................... 5-9  
Compatible Features ............................................................................... 5-13  
6 Print.........................................................................................6-1  
Printing a Document.................................................................................. 6-2  
Printer Settings.......................................................................................... 6-3  
Accessing Printer Settings .................................................................... 6-3  
PCL Driver .................................................................................................. 6-5  
Layout Tab ............................................................................................ 6-6  
Paper Tab ............................................................................................. 6-7  
Image Options Tab................................................................................ 6-8  
Output Options Tab............................................................................... 6-9  
Watermark Tab ................................................................................... 6-10  
About Tab............................................................................................ 6-11  
7 Scan ........................................................................................7-1  
TWAIN Scanner Program.......................................................................... 7-2  
TWAIN Scanning Procedure..................................................................... 7-3  
Scanning Using the WIA Driver................................................................ 7-6  
WIA Scanning Procedure...................................................................... 7-6  
8 Machine Administration........................................................8-1  
Reports ....................................................................................................... 8-2  
Reports Available.................................................................................. 8-2  
Printing Reports .................................................................................... 8-3  
ControlCentre............................................................................................. 8-4  
Installing ControlCentre......................................................................... 8-4  
Running ControlCentre ......................................................................... 8-4  
Using ControlCentre.............................................................................. 8-4  
Department Codes..................................................................................... 8-7  
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Setting Departments ............................................................................. 8-7  
Printing Department Data...................................................................... 8-8  
Managing Departments......................................................................... 8-9  
Changing the Master Code ................................................................. 8-11  
Passcode Protection ............................................................................... 8-12  
Enable Passcode Protection............................................................... 8-12  
Change the Passcode......................................................................... 8-13  
Clear Memory........................................................................................... 8-15  
Clearing the Memory........................................................................... 8-15  
Maintenance Tools .................................................................................. 8-16  
Check the Serial Number.................................................................... 8-16  
Notify Toner Low................................................................................. 8-17  
New Drum ........................................................................................... 8-17  
Clean Drum......................................................................................... 8-18  
Billing Counters................................................................................... 8-18  
Dial Tone Detection (DT Detection)........................................................ 8-20  
Enabling or Disabling Auxiliary Access................................................ 8-21  
9 Maintenance...........................................................................9-1  
Cleaning...................................................................................................... 9-2  
Cleaning the Document Glass and Constant Velocity Transport (CVT)  
Glass..................................................................................................... 9-2  
Control Panel and LCD ......................................................................... 9-3  
Outside Areas of the Machine............................................................... 9-3  
Ordering Supplies...................................................................................... 9-4  
Customer Replaceable Units.................................................................... 9-5  
Toner Cartridge..................................................................................... 9-5  
Drum Cartridge...................................................................................... 9-8  
Replacing the Drum Cartridge............................................................... 9-8  
10 Troubleshooting ..................................................................10-1  
General ..................................................................................................... 10-2  
Fault Clearance........................................................................................ 10-3  
Document Jams .................................................................................. 10-3  
Paper Jams......................................................................................... 10-6  
Paper Exit Area................................................................................... 10-7  
2 Sided Jam ........................................................................................ 10-9  
Bypass Tray Jam ................................................................................ 10-9  
Customer Support ................................................................................. 10-10  
LCD Error Messages ............................................................................. 10-11  
Problem and Solutions Charts ............................................................. 10-14  
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Problems at Installation..................................................................... 10-14  
Copying Problems............................................................................. 10-15  
Printing Problems.............................................................................. 10-16  
Faxing Problems Solution Chart ....................................................... 10-18  
11 Specifications ......................................................................11-1  
Introduction.............................................................................................. 11-2  
Printer Specifications.............................................................................. 11-3  
Fax Specifications ................................................................................... 11-4  
Scanner and Copier Specifications ....................................................... 11-5  
General Specifications............................................................................ 11-6  
Media Specifications ............................................................................... 11-7  
12 Index .......................................................................................1-1  
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1 Welcome  
Thank you for choosing the Xerox FaxCentre 2218. This  
product have been designed for ease of use, but to use your  
machine to its fullest potential take some time to read the User  
Guide.  
¾ Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2  
¾ About This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . 1-3  
¾ Related Information Sources. . . . . . . . . . . . . . . . . 1-4  
¾ Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . 1-5  
¾ Safety Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6  
¾ Regulatory Information . . . . . . . . . . . . . . . . . . . . 1-12  
¾ Environmental Compliance . . . . . . . . . . . . . . . . . 1-15  
¾ Illegal Copies. . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16  
¾ Product Recycling and Disposal . . . . . . . . . . . . . 1-19  
Xerox FaxCentre 2218 User Guide  
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Introduction  
Xerox FaxCentre 2218  
This model provides faxing, digital copying, direct printing and scanning at 17 pages per  
minute A4 or 18 pages per minute Letter as standard.  
Options available include an additional Paper Tray, Foreign Interface, Stand and Network Kit.  
The Network Kit enables network printing. The kit also includes Macintosh,  
PostScript®3TM and Linux print and scan drivers.  
)
z For instructions  
on unpacking and  
setting up the  
machinereadyfor  
use the Quick  
Install Sheets, or  
refer to “Getting  
Started” on page  
2-1.  
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About This Guide  
Throughout this User Guide some terms are used interchangeably:  
¾ Paper is synonymous with media.  
¾ Document is synonymous with original.  
¾ Xerox FaxCentre 2218 is synonymous with the machine.  
The following table offers further information about the conventions used within this Guide.  
CONVENTION  
Italic Typeface  
DESCRIPTION  
EXAMPLE  
Xerox FaxCentre 2218.  
Used to emphasize a word or phrase.  
In addition, references to other  
publications are displayed in Italic  
typeface.  
Bracket Text Typeface  
Notes  
Used to emphasize the selection of a ¾ Select the paper supply source  
feature mode or key.  
required by pressing [Paper  
Supply].  
z For instructions on loading media, refer  
to “Loading Paper” on page 3-2.  
Located in the margins and used to  
provide additional or useful  
information about a function or  
feature.  
Specification Note  
Caution  
Provides more in-depth specification  
information relating to the machine.  
L
For full media specifications refer to  
“Media Specifications” on page 11-7.  
Cautions are statements that suggest  
mechanical damage as a result of an  
action.  
CAUTION: DO NOT use organic or  
strong chemical solvents or  
aerosol cleaners or pour fluids  
directly onto any area.  
Warning  
Used to alert users to the possibility of  
personal injury.  
WARNING: This product must be  
connected to a protective earthing  
circuit.  
Xerox FaxCentre 2218 User Guide  
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Related Information Sources  
Information available for the product consists of:  
- This User Guide  
- The Quick Use Guide  
- The Quick Install Sheets  
- The System Administration Guide  
- The Xerox website http://www.xerox.com  
- The Network Quick Setup Guide  
- The Reference Poster  
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Customer Support  
If you need assistance during or after product installation, please visit the Xerox website for  
online solutions and support:  
http://www.xerox.com  
If you require further assistance, call our experts at the Xerox Welcome Center, or contact your  
local representative. When telephoning please provide the machine serial number. Use the  
space below to make a note of the machine serial number:  
# ____________________________________________  
To access the serial number open the side cover using the release latch and then open the  
front door. The serial number is located on the panel above the Toner Cartridge.  
The Xerox Welcome Center or local representative telephone number is provided when the  
machine is installed. For convenience and future reference, please record the telephone  
number in the space below:  
Xerox Welcome Center or local representative telephone number:  
# ____________________________________________  
Xerox US Welcome Center:  
1-800-821-2797  
Xerox Canada Welcome Center: 1-800-93-XEROX (1-800-939-3769)  
Xerox FaxCentre 2218 User Guide  
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Safety Notes  
Read these safety notes carefully before using this product to ensure you operate the  
equipment safely.  
Your Xerox product and supplies have been designed and tested to meet strict safety  
requirements. These include safety agency approval, and compliance to established  
environmental standards. Please read the following instructions carefully before operating the  
product and refer to them as needed to ensure the continued safe operation of your product.  
The safety and environment testing and performance of this product have been verified using  
Xerox materials only.  
WARNING: Any unauthorized alternation, which may include the addition of new  
functions or connection of external devices, may impact the product certification.  
Please contact your authorized local dealer for more information.  
Warning Markings  
All warning instructions marked on or supplied with the product should be followed.  
This WARNING symbol alerts users to areas of the product where there is the possibility of  
personal injury.  
This WARNING symbol alerts users to areas of the product where there are heated surfaces,  
which should not be touched.  
Electrical Supply  
This product shall be operated from the type of electrical supply indicated on the product 's  
data plate label. If you are not sure that your electrical supply meets the requirements, please  
consult your local power company for advice.  
WARNING: This product must be connected to a protective earth circuit.  
This product is supplied with a plug that has a protective earth pin. This plug will fit only into  
an earthed electrical outlet. This is a safety feature. To avoid risk of electric shock, contact your  
electrician to replace the electrical outlet if you are unable to insert the plug into it. Never use  
an earthed adapter plug to connect the product to an electrical outlet that lacks an earth  
connection terminal.  
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Operator Accessible Areas  
This equipment has been designed to restrict operator access to safe areas only. Operator  
access to hazardous areas is restricted with covers or guards which would require a tool to  
remove. Never remove these covers or guards.  
Maintenance  
Any operator product maintenance procedures will be described in the user documentation  
supplied with the product. Do not carry out any maintenance on this product which is not  
described in the customer documentation.  
Cleaning Your Product  
Before cleaning this product, unplug the product from the electrical outlet. Always use  
materials specifically designated for this product, the use of other materials may result in poor  
performance and may create a hazardous situation. Do not use aerosol cleaners - they may  
be explosive and flammable under certain circumstances.  
Electrical Safety Information  
¾ Only use the power cord supplied with this equipment.  
¾ Plug the power cord directly into a grounded electrical outlet. Do not use an extension  
cord. If you do not know whether or not an outlet is grounded, consult a qualified  
electrician.  
¾ This equipment is to be operated from the type of electrical supply indicated on the product  
data plate label. If this machine needs to be moved to a different location, contact a Xerox  
service representative or your authorized local representative or service support  
organization.  
¾ Improper connection of the equipment-grounding conductor can result in electrical shock.  
-
-
-
-
-
Do not place this equipment where people might step on or trip on the power cord.  
Do not place objects on the power cord.  
Do not override or disable electrical or mechanical interlocks.  
Do not obstruct the ventilation openings.  
Never push objects of any kind into slots or openings on this equipment  
¾ If any of the following conditions occur, switch off the power to the machine immediately  
and disconnect the power cord from the electrical outlet. Call an authorized local service  
representative to correct the problem.  
-
-
The equipment emits unusual noise or odors.  
The power cord is damaged or frayed.  
Xerox FaxCentre 2218 User Guide  
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-
-
-
-
A wall panel circuit breaker, fuse, or other safety device has been tripped.  
Liquid is spilled into the copier/printer.  
The equipment is exposed to water.  
Any part of the equipment is damaged.  
Disconnect Device  
The power cable is the disconnect device for this equipment. It is attached to the back of the  
machine as a plug-in device. To remove all electrical power from the equipment, disconnect  
the power cable from the electrical outlet.  
Operational Safety Information  
To ensure the continued safe operation of your Xerox equipment, follow these safety  
guidelines at all times.  
Do These:  
Always connect equipment to a correctly grounded power outlet. If in doubt, have the outlet  
checked by a qualified electrician.  
¾ This equipment must be connected to a protective earth circuit.  
This equipment is supplied with a plug that has a protective earth pin. This plug will fit only  
into an earthed electrical outlet. This is a safety feature. To avoid risk of electric shock,  
contact your electrician to replace the electrical outlet if you are unable to insert the plug  
into it. Never use a plug that lacks an earth connection terminal to connect the product to  
an electrical outlet.  
¾ Always follow all warnings and instructions that are marked on or supplied with the  
equipment.  
¾ Always exercise care when moving or relocating equipment. Please contact your local  
Xerox Service Department, or your local support organization to arrange relocation of the  
product to a location outside of your building.  
¾ Always locate the equipment in an area that has adequate ventilation, and the room for  
servicing. See Install guide for minimum dimensions.  
¾ Always use materials and supplies specifically designed for your Xerox equipment. Use of  
unsuitable materials may result in poor performance.  
¾ Always unplug this equipment from the electrical outlet before cleaning.  
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Do Not Do These:  
¾ Never use a plug that lacks an earth connection terminal to connect the product to an  
electrical outlet.  
¾ Never attempt any maintenance function that is not specifically described in this  
documentation.  
¾ This equipment should not be placed in a built-in installation unless proper ventilation is  
provided. Please contact your Authorized local dealer for further information.  
¾ Never remove covers or guards that are fastened with screws. There are no operator  
serviceable areas within these covers.  
¾ Never locate the equipment near a radiator or any other heat source.  
¾ Never push objects of any kind into the ventilation openings.  
¾ Never override or "cheat" any of the electrical or mechanical interlock devices.  
¾ Never operate the equipment if you notice unusual noises or odors. Disconnect the power  
cord from the electrical outlet and contact your local Xerox Service Representative or  
Service Provider immediately.  
Maintenance Information  
Do not attempt any maintenance procedure that is not specifically described in the  
documentation that is supplied with your copier/printer.  
¾ Do not use aerosol cleaners. The use of cleaners that are not approved may cause poor  
performance of the equipment, and could create a dangerous condition.  
¾ Use supplies and cleaning materials only as directed in this manual. Keep all of these  
materials out of the reach of children.  
¾ Do not remove covers or guards that are fastened with screws. There are no parts behind  
these covers that you can maintain or service.  
¾ Do not perform any maintenance procedures unless you have been trained to do them by  
an authorized local dealer or unless a procedure is specifically described in the user  
manuals.  
Ozone Safety Information  
This product will produce ozone during normal operation. The ozone produced is heavier than  
air and is dependent on copy volume. Providing the correct environmental parameters as  
specified in the Xerox installation procedure will ensure that the concentration levels meet safe  
limits.  
If you need additional information about ozone, please request the Xerox publication Ozone  
by calling 1-800-828-6571 in the United States and Canada.  
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Consumables  
Store all consumables in accordance with the instructions given on the package or container.  
¾ Keep all consumables away from the reach of children.  
¾ Never throw toner, toner cartridges or toner containers into an open flame.  
Radio Frequency Emissions  
United States and Canada  
Note: This equipment has been tested and found to comply with the limits for a class A digital  
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable  
protection against harmful interference when the equipment is operated in a commercial  
environment. This equipment generates, uses, and can radiate radio frequency energy and, if  
not installed and used in accordance with the instruction manual, may cause harmful  
interference to radio communications. Operation of this equipment in a residential area is likely  
to cause harmful interference in which case the user will be required to correct the interference  
at his own expense.  
Changes and modifications to this equipment not specifically approved by Xerox may void the  
user's authority to operate this equipment.  
Laser Safety Information  
CAUTION: Use of controls, adjustments or performance of procedure other than those  
specified herein may result in hazardous light exposure.  
With specific regard to laser safety, the equipment complies with performance standards for  
laser product set by government, national and international agencies as a Class 1 laser  
product. It does not emit hazardous light, as the beam is totally enclosed during all phases of  
customer operation and maintenance.  
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Product Safety Certification  
This product is certified by the following Agency using the Safety standards listed.  
AGENCY  
STANDARD  
UL60950-1st Edition (USA/Canada)  
Underwriters Laboratories Inc.  
This product was manufactured under a registered ISO9001 Quality system.  
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Regulatory Information  
WARNING: In order to allow this equipment to operate in proximity to Industrial  
Scientific and Medical (ISM) equipment, the external radiation from the ISM equipment  
may have to be limited or special mitigation measures taken.  
WARNING: This is a Class A product. In a domestic environment the product may  
cause radio frequency interference, in which case the user may be required to take  
adequate measures.  
FAX Function  
USA  
FAX Send Header Requirements:  
The telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a  
computer or other electronic device, including a Fax machine, to send any message unless  
such message clearly contains in a margin at the top or bottom of each transmitted page or  
on the first page of the transmission, the date and time it is sent and an identification of the  
business or other entity, or other individual sending the message and the telephone number  
of the sending machine or such business, other entity or individual. (The telephone number  
provided may not be a 900 number or any other number for which charges exceed local or  
long distance transmission charges.)  
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Data Coupler Information:  
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the  
Administrative Council for Terminal Attachments (ACTA). On the rear of this equipment is a  
label that contains, among other information, a product identifier in the format  
US:AAAEQ##TXXXX. If requested, this number must be provided to the Telephone Company.  
A plug and jack used to connect this equipment to the premises wiring and telephone network  
must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA.  
A compliant telephone cord and modular plug is provided with this product. It is designed to  
be connected to a compatible modular jack that is also compliant.  
WARNING: Ask your local Telephone Company for the modular jack type installed on  
your line. Connecting this machine to an unauthorized jack can damage Telephone  
Company equipment. You, not Xerox, assume all responsibility and/or liability for any  
damage caused by the connection of this machine to an unauthorized jack.  
You may safely connect the machine to the following standard modular jack: USOC RJ-11C  
using the compliant telephone line cord (with modular plugs) provided with the installation kit.  
See installation instructions for details.  
The Ringer Equivalence Number (or REN) is used to determine the number of devices that  
may be connected to a telephone line. Excessive RENs on a telephone line may result in the  
devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs  
should not exceed five (5.0). To be certain of the number of devices that may be connected to  
a line, as determined by the total RENs, contact the local Telephone Company. For products  
approved after July 23, 2001, the REN for this product is part of the product identifier that has  
the format US: AAAEQ##TXXXX.  
For earlier products, the REN is separately shown on the label.  
If this Xerox equipment causes harm to the telephone network, the Telephone Company will  
notify you in advance that temporary discontinuance of service may be required. But if  
advance notice isn't practical, the Telephone Company will notify the customer as soon as  
possible. Also, you will be advised of your right to file a complaint with the FCC if you believe  
it is necessary.  
The Telephone Company may make changes in its facilities, equipment, operations or  
procedures that could affect the operation of the equipment. If this happens the Telephone  
Company will provide advance notice in order for you to make necessary modifications to  
maintain uninterrupted service.  
If trouble is experienced with this Xerox equipment, for repair or warranty information, please  
contact the Xerox Welcome Center telephone number 800-821-2797.  
If the equipment is causing harm to the telephone network, the Telephone Company may  
request that you disconnect the equipment until the problem is resolved.  
Xerox FaxCentre 2218 User Guide  
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Repairs to the machine should be made only by a Xerox representative or an authorized Xerox  
service agency. This applies at any time during or after the service warranty period. If  
unauthorized repair is performed, the remainder of the warranty period is null and void. This  
equipment must not be used on party lines. Connection to party line service is subject to state  
tariffs. Contact the state public utility commission, public service commission or corporation  
commission for information.  
If your office has specially wired alarm equipment connected to the telephone line, ensure the  
installation of this Xerox equipment does not disable your alarm equipment. If you have  
questions about what will disable alarm equipment, consult your Telephone Company or a  
qualified installer.  
CANADA  
This product meets the applicable Industry Canada technical specifications.  
'The Ringer Equivalence Number (REN) is an indication of the maximum number of devices  
allowed to be connected to a telephone interface. The termination on an interface may consist  
of any combination of devices subject only to the requirement that the sum of the RENs of all  
the devices does not exceed five. The REN value may be found on the label located on the  
rear of the equipment.  
Repairs to certified equipment should be made by an authorized Canadian maintenance  
facility designated by the supplier. Any repairs or alterations made by the user to this  
equipment, or equipment malfunctions, may give the telecommunications company cause to  
request the user to disconnect the equipment.  
Users should ensure for their own protection that the electrical ground connections of the  
power utility, telephone lines and internal metallic water pipe systems, if present, are  
connected together. This precaution may be particularly important in rural areas.  
CAUTION: Users should not attempt to make such connections themselves, but  
should contact the appropriate electric inspection authority, or electrician, as  
appropriate.  
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Environmental Compliance  
USA  
Energy Star® - As an ENERGY STAR partner, Xerox Corporation has determined that (the  
basic configuration of) this product meets the ENERGY STAR guidelines for energy efficiency.  
The ENERGY STAR and ENERGY STAR MARK are registered United States trademarks.  
The ENERGY STAR Office Equipment Program is a team effort between U.S., European  
Union and Japanese governments and the office equipment industry to promote energy-  
efficient copiers, printers, fax, multifunction machine, personal computers, and monitors.  
Reducing product energy consumption helps combat smog, acid rain and long-term changes  
to the climate by decreasing the emissions that result from generating electricity.  
Xerox ENERGY STAR equipment is preset at the factory. Your machine will be delivered with  
the timer for switching to Power Save Mode from the last copy/print out, set at 15 minutes. A  
more detailed description of this feature together with instructions on changing the default time  
to suit your work pattern can be found in the Machine Setup section of this guide.  
Canada  
Environmental Choice - Terra Choice Environmental Serviced, Inc. of Canada has  
verified that this product conforms to all applicable Environmental Choice EcoLogo  
requirements for minimized impact to the environment.  
As a participant in the Environmental Choice program, Xerox Corporation has determined that  
this product meets the Environmental Choice guidelines for energy efficiency.  
Environment Canada established the Environmental Choice program in 1988 to help  
consumers identify environmentally responsible products and services. Copier, printer, digital  
press and fax products must meet energy efficiency and emissions criteria, and exhibit  
compatibility with recycled supplies. Currently, Environmental Choice has more than 1600  
approved products and 140 licensees. Xerox has been a leader in offering EcoLogo approved  
products.  
Xerox FaxCentre 2218 User Guide  
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Illegal Copies  
USA  
Congress, by statute, has forbidden the reproduction of the following subjects under certain  
circumstances. Penalties of fine or imprisonment may be imposed on those guilty of making  
such reproductions.  
¾ Obligations or Securities of the United States Government, such as:  
Certificates of Indebtedness National Bank Currency  
Coupons from Bonds  
Silver Certificates  
Federal Reserve Bank Notes  
Gold Certificates  
Treasury Notes  
United States Bonds  
Federal Reserve Notes  
Certificates of Deposit  
Fractional Notes  
Paper Money  
Bonds and Obligations of certain agencies of the government, such as FHA, etc.  
Bonds. (U.S. Savings Bonds may be photographed only for publicity purposes in  
connection with the campaign for the sale of such bonds.)  
Internal Revenue Stamps. (If it is necessary to reproduce a legal document on which there  
is a canceled revenue stamp, this may be done provided the reproduction of the document  
is performed for lawful purposes.)  
Postage Stamps, canceled or uncanceled. (For philatelic purposes, Postage Stamps may  
be photographed, provided the reproduction is in black and white and is less than 75% or  
more than 150% of the linear dimensions of the original.)  
Postal money Orders.  
Bills, Checks, or Draft of money drawn by or upon authorized officers of the United States.  
Stamps and other representatives of value, of whatever denomination, which have been or  
may be issued under any Act of Congress.  
¾ Adjusted Compensation Certificates for Veterans of the World Wars.  
¾ Obligations or Securities of any Foreign Government, Bank, or Corporation.  
¾ Copyrighted materials, unless permission of the copyright owner has been obtained or the  
reproduction falls within the "fair use" or library reproduction rights provisions of the  
copyright law. Further information of these provisions may be obtained from the Copyright  
Office, Library of Congress, Washington, D.C. 20559. Ask for Circular R21.  
Page 1-16  
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¾ Certificates of Citizenship or Naturalization. (Foreign Naturalization Certificates may be  
photographed.)  
¾ Passports. (Foreign Passports may be photographed.)  
¾ Immigration Papers.  
¾ Draft Registration Cards.  
¾ Selective Service Induction Papers that bear any of the following Registrant's information:  
Earnings or Income  
Court Record  
Dependency Status  
Previous military service  
Physical or mental condition  
Exception: United States military discharge certificates may be photographed.  
¾ Badges, Identification Cards, Passes, or Insignia carried by military personnel, or by  
members of the various Federal Departments, such as FBI, Treasury, etc. (unless  
photograph is ordered by the head or such department or bureau.)  
Reproducing the following is also prohibited in certain states:  
Automobile Licenses - Drivers' Licenses - Automobile Certificates of Title.  
The above list is not all inclusive, and no liability is assumed for its completeness or accuracy.  
In case of doubt, consult your attorney.  
Canada  
Parliament, by statute, has forbidden the reproduction of the following subjects under certain  
circumstances. Penalties of fine or imprisonment may be imposed on those guilty of making  
such reproductions.  
¾ Current bank notes or current paper money.  
¾ Obligations or securities of a government or bank.  
¾ Exchequer bill paper or revenue paper.  
¾ The public seal of Canada or of a province, or the seal of a public body or authority in  
Canada, or of a court of law.  
¾ Proclamations, orders, regulations or appointments, or notices thereof (with intent to  
falsely cause same to purport to have been printed by the Queen's Printer for Canada, or  
the equivalent printer for a province).  
¾ Marks, brands, seals, wrappers or designs used by or on behalf of the Government of  
Canada or of a province, the government of a state other than Canada or a department,  
board, Commission or agency established by the Government of Canada or of a province  
or of a government of a state other than Canada.  
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¾ Impressed or adhesive stamps used for the purpose of revenue by the Government of  
Canada or of a province or by the government of a state other than Canada.  
¾ Documents, registers or records kept by public officials charged with the duty of making or  
issuing certified copies thereof, where the copy falsely purports to be a certified copy  
thereof.  
¾ Copyrighted material or trademarks of any manner or kind without the consent of the  
copyright or trademark owner.  
The above list is provided for your convenience and assistance, but it is not all-inclusive, and  
no liability is assumed for its completeness accuracy. In case of doubt, consult your solicitor.  
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Product Recycling and Disposal  
If you are managing the disposal of your Xerox product, please note that the product may  
contain, lead, mercury, perchlorate and other materials whose disposal may be regulated  
due to environmental considerations. The presence of lead, mercury and perchlorate is fully  
consistent with regulations applicable at the time that the product was placed on the market.  
For disposal information, contact your local authorities.  
Perchlorate Material - This product may contain one or more Perchlorate-containing devices,  
such as batteries. Special handling may apply, please see www.dtsc.ca.gov/ hazardouswaste/  
perchlorate.  
Xerox operates an equipment takeback and reuse/recycle program. Contact your Xerox sales  
representative (1-800-ASK-XEROX) to determine whether this Xerox product is part of the  
program. For more information about Xerox environmental programs, visit www.xerox.com/  
environment or for recycling and disposal information, contact your local authorities. In the  
United States, you may also refer to the Electronic Industries Alliance web site: www.eiae.org.  
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Page 1-20  
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2 Getting Started  
Before you start to use your machine, there are a number of  
tasks to perform. Using the instructions provided in this chapter,  
unpack and setup your machine.  
¾ Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2  
¾ Machine Overview. . . . . . . . . . . . . . . . . . . . . . . . . 2-6  
¾ Installing Drum and Toner Cartridges . . . . . . . . . 2-13  
¾ Making Connections . . . . . . . . . . . . . . . . . . . . . . 2-15  
¾ Powering On the Machine . . . . . . . . . . . . . . . . . . 2-17  
¾ Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18  
¾ Machine Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . 2-21  
¾ Installing Software . . . . . . . . . . . . . . . . . . . . . . . . 2-25  
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Unpacking  
¾ Remove the shipping tape from  
the front, back and sides of the  
machine.  
1
Tape  
LCD  
2
z To scan or copy a  
document, the  
switch must be in  
the unlock  
¾ Remove the label completely  
from the scanner module by  
pulling it straight out, away from  
the unit.  
position. If the  
machine is not  
being used for a  
long period of  
time, or being  
moved, push the  
switch to the lock  
Make sure that the scan lock has  
been moved to the unlock  
position (  
).  
position (  
).  
Scanner  
Module  
¾ Pull open the paper tray and  
remove the packing material from  
the tray.  
3
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4
z The appearance  
of the power cord  
¾ Ensure the following components  
are available:  
andthetelephone  
line cord may  
vary according to  
Country.  
Documentation  
AC Power Cord  
Drum Cartridge  
Starter Toner Cartridge  
USB Cable  
Telephone Line Cord  
Software  
CD Contents  
Documentation CD  
¾ The Documentation provides detailed information, technical specifications and procedural  
step by step instructions on all the features available.  
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Drivers CD  
¾ This CD contains the print drivers, scan driver and ControlCentre software available for  
your machine.  
¾ Print Drivers are available for Windows 98, NT, 2000, ME and XP. Print Drivers are  
available in PCL5e emulation, PCL6.  
¾ The Twain Driver is the interface between your machine and the image manipulation  
software. The Twain Driver is available for Windows 98, NT, 2000, ME and XP.  
¾ The WIA Driver allows you to direct scan and manipulate images without using additional  
software (XP only).  
¾ The PC Fax driver can route fax image files from a computer through a selected fax  
machine to a list of recipients.  
¾ The ControlCentre software allows you to set the machine’s fax number and phonebook  
entries. Also use ControlCentre to upgrade the machine’s firmware.  
Scanning Software CD  
¾ This CD contains software available when direct scanning from your machine.  
¾ There is Optical Character Recognition (OCR) software that converts the scanned image  
into editable text documents.  
Page 2-4  
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CD Installation  
Insert the appropriate CD into your CD-ROM drive. Use the instructions below to run the  
required CD.  
Documentation CD  
¾ The program is designed to Autorun. If this is not enabled double-click on the run.exe file  
on the CD.  
1
12  
¾ Select your preferred language.  
Drivers CD  
¾ The program is designed to Autorun. If this is not enabled double-click on the Xinstall.exe  
file on the CD.  
1
12  
¾ Follow the instructions in the wizard to install the required application. Multiple applications  
can be installed on your PC.  
Refer to “Installing Drivers” on page 2-25 for further information.  
)
Scanning Software CD  
The program is designed to Autorun. If this is not enabled double-click on the install.exe file  
on the CD.  
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Machine Overview  
Options  
FaxCentre 2218  
Standard  
Standard  
Document Feeder  
Paper Tray 1 & Bypass  
Tray  
Standard  
Standard  
Option  
Digital Copying  
Direct Printing  
Network Printing  
Direct Scanning  
Fax  
Standard  
Standard  
Option  
Paper Tray 2  
Option  
Cabinet and Stand  
Foreign Interface  
Option  
Page 2-6  
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Component Location  
Front View:  
Document  
Guides  
Document Input  
Document Feeder  
Tray  
Document  
Output Tray  
Paper Guides  
Control Panel  
Bypass Tray  
Side Cover  
Scanner  
Module  
Paper  
Tray 1  
Release Lever  
Front Cover  
Paper Tray 2  
(optional)  
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Rear View:  
Document Feeder  
Document Feeder  
Connector  
Document Glass  
Telephone Connections  
Paper Tray  
AC Power Cord  
Connector  
Paper Exit Extension  
Power Switch  
Parallel Connector  
USB Connector  
Page 2-8  
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Control Panel Overview  
Navigation keys  
Display  
Menu/Exit  
Copy/fax keys  
Status keys  
Clear / Clear All (AC)  
Phone Book  
1
2
3
5
4
6
7
Numeric  
Keypad  
One Touch  
keys (1 - 60)  
Start  
Status Map  
Feature  
keys (1 - 7)  
Enter  
Paper Supply  
Stop  
Fax  
Functions  
Enable One Touch  
keys 31-60  
FaxCentre 2218 Control Panel  
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ITEM  
DESCRIPTION  
Use to adjust the contrast level to improve output quality.  
1
2
Lighten/Darken  
Reduce/Enlarge Use to adjust copy size from 25% to 400% when using the Document  
Glass, and 25% to 100% using the Document Feeder.  
3
4
5
6
7
2 Sided  
Use to scan 1 or 2 Sided originals and produce 1 or 2 Sided output.  
Use to produce collated output.  
Collated  
Original Type  
Color Original  
Resolution  
Copy  
Use to select the type of original being scanned.  
Use this option when scanning a color original.  
Use to adjust the scan resolution.  
Select to activate the Copy mode. The Copy key illuminates when  
selected.  
Fax  
Select to activate the Fax mode. The Fax key illuminates when selected.  
Menu/Exit  
Use to access the menu functions and also to move up through the menu  
levels.  
Enter  
Use to confirm the selection on the display.  
Navigation Keys  
Use to scroll through the menu items and the options available for each  
menu item.  
Paper Supply  
Use to select a paper type and source. Each press of the Paper Supply key  
changes the selection. The Status Map indicates the selected tray.  
NOTE: Paper Tray 2 is available as an option.  
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Status Map  
The Status Map identifies which paper tray is selected, when a paper tray  
is empty and when an error occurs.  
Bypass  
The Status Map has a light for each paper tray. A paper tray can be  
selected using the Paper Supply key. Each time the key is pressed, a  
different tray is selected and a green light displays to indicate the selected  
tray. When two tray lights display together, the Auto Tray Switching feature  
is active. This enables the machine to switch to a different tray if the current  
tray runs out of paper.  
Paper  
Jam  
Tray 1  
Tray 2  
If a paper tray is empty, the light will flash and if enabled, an error tone will  
sound.  
If an error occurs, a red light displays and a message appears on the  
display providing further information.  
For a detailed description of the error messages, refer to “LCD  
Error Messages” on page 10-11.  
)
Display  
Job Status  
Displays the current status and the menu prompts and selections.  
Use to view the current job status, add pages to jobs in memory and to  
delete jobs.  
Machine Status  
Manual Group  
Manual Dial  
Use to access setup menus and customize the machine.  
Use to manually enter multiple destinations for a fax job.  
Use to dial a fax number manually.  
Phonebook  
Use to search for speed dials, group dials, and one-touch keys.  
Pause/Redial  
Use to redial the last phone number called or to add a pause when storing  
a number in the dial directory.  
Reports  
Use to select and print a desired report by scrolling (using the navigation  
keys), highlighting the desired report, and pressing the Enter or Start.  
Charge Code  
Use to append a charge code to a fax number prior to sending a job. The  
charge code can be entered via the numeric key pad.  
Numeric Keypad  
Start  
Use to enter alphanumeric characters.  
Use to activate a job.  
Stop  
Use to stop an operation at any time.  
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Clear/Clear All (AC)  
Press once to clear a current entry e.g. an incorrect number or character  
entry. Press twice to clear all programmed settings, the display requests  
confirmation.  
One-touch keys  
31-60  
Use to send a fax job with the press of a single key. Hold for 3 seconds to  
define or edit the fax number and ID for a key.  
Use like a shift key allowing a second definition on each one-touch key.  
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Installing Drum and Toner Cartridges  
¾ Pull the release latch to open the  
1
side cover.  
CAUTION: Ensure the side cover  
is always open before opening  
the front cover.  
¾ Open the front cover.  
2
¾ If the cartridge locking lever is in  
3
the lower position, turn the lever  
upward until it locks into place.  
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¾ Remove the drum cartridge from  
its bag and slide it into the  
machine firmly until it locks into  
place.  
4
CAUTION: Do not expose the  
green drum to light for an  
extended period. Never expose  
the drum to direct sunlight or  
touch the drum surface. Damage  
or poor image quality may result.  
5
z Xerox  
¾ Remove the starter toner  
has included a  
Starter Toner  
Cartridge.  
cartridge from its bag.  
¾ Gently shake the cartridge to  
Purchased  
loosen the toner.  
replacement  
toner cartridges  
will yield  
approximately  
two times the  
number of copies.  
Shaking the cartridge will ensure  
maximum copies per cartridge.  
¾ Slide the toner cartridge into the  
machine, aligning the cartridge to  
the left of the slot, until it locks  
into place.  
6
7
z When the drum or  
toner cartridge  
need to be  
¾ Turn the cartridge locking lever  
downwards until it locks in place.  
replaced a  
message  
displays.  
¾ Close the front cover and the side  
cover.  
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Making Connections  
Document Feeder  
1
¾ Connect the Document Feeder  
cord to the port shown and fasten  
the side screws.  
Telephone Line  
2
z You should use  
¾ Connect the supplied telephone  
the telephone line  
cord which is  
suppliedwithyour  
machine. If you  
are replacing it  
with another  
line to the LINE jack and the other  
end to the wall jack.  
If you want to use your machine  
for receiving both faxes and voice  
calls, you will need to connect a  
telephone and/or answering  
machine.  
vendor’s, it  
should be AWG  
#26 or larger tele-  
communication  
line cord.  
¾ If required, plug the cord of your  
extension phone into the EXT.  
jack.  
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USB or Parallel Port Cable  
3
CAUTION: Shut down the  
computer before connecting the  
cable.  
¾ Connect the USB Cable which  
came with your machine.  
OR  
¾ If you want to use a parallel print  
cable, only use an IEEE-1284  
compliant cable and connect it to  
the parallel connector on your  
machine.  
Only connect one of the above cables. If you are using Windows NT you must  
use the parallel port. When using the USB connection, your machine provides  
two USB modes; Fast and Slow. Fast is the default mode. Some PC User’s may  
experience poor functionality in the default mode. If this occurs, select the Slow  
mode. For information about changing the USB mode, refer to “Machine Setup”  
on page 2-21.  
)
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Powering On the Machine  
¾ Connect the AC Power Cord to  
1
the machine and a power outlet.  
The power cord must be plugged  
into a grounded power socket.  
¾ Press the ON/OFF switch to the  
2
ON ( I ) position.  
The machine displays ’Warming  
Up Please Wait...’.  
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Loading Paper  
1
z An additional  
¾ Pull open the Paper Tray.  
Paper Tray is  
available as an  
option. The  
instructions for  
loading both  
paper trays are  
the same.  
¾ Push down on the pressure plate  
until it locks into position.  
2
3
¾ Adjust the rear paper guide to the  
required paper length.  
It is preset to A4 or Letter size  
depending on country.  
¾ To load another size, lift the rear  
guide out of the current position  
and insert it into the required  
position.  
Rear  
Guide  
L
The Paper Trays can hold a  
maximum of 550 sheets of 80 g/m²  
(20 lb) plain paper. You can use  
A4, Folio, Letter or Legal size  
paper only.  
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4
z If you experience  
problems with  
¾ Fan the paper and insert it into  
the tray.  
paper feed, turn  
the paper around  
and if the problem  
continues, use  
the Bypass Tray.  
If loading Letterhead, ensure the  
design is face-up and the top  
edge of the sheet is placed at the  
right side.  
¾ Ensure that the paper is  
positioned under the snubbers.  
5
Corner  
snubbers  
¾ Do not fill above the Maximum Fill  
Line.  
Max Fill  
Line  
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6
z When printing  
¾ Position the side guide by  
from your PC,  
ensure you select  
the Paper Source  
and the correct  
paper size from  
your software  
application.  
squeezing the lever and sliding it  
toward the stack of paper, until it  
gently touches the side of the  
stack.  
Do not allow the guide to press  
against the edge of the paper  
tightly.  
¾ Close the Paper Tray.  
Refer to “Machine Setup” starting on page 2-21 to set the correct size for the  
Paper Tray.  
For more detailed information about Paper Supply, refer to the Chapter “Paper  
and Other Media” starting on page 3-1.  
)
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Machine Setup  
Use the following instructions to customize your machine to meet your individual  
requirements.  
¾ Press the [Machine Status] key.  
1
Enter  
Machine  
Status  
¾ Using the Navigation Keys select [Machine Setup] and press [Enter].  
2
3
¾ Using the Navigation Keys select the required setup option and press [Enter].  
¾ Using the “Machine Setup Options” starting on page 2-22 customize the settings to meet  
your requirements.  
¾ Press [Enter] to save your selections.  
¾ Press [Menu/Exit] to exit each menu level and return to standby mode.  
4
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Machine Setup Options  
OPTION  
Tray 1 Size  
SETTINGS  
DESCRIPTION  
LTR / A4 / LGL / Folio Use to set the default paper size for Tray 1.  
Paper Size options are Letter, A4, Legal (216 x  
356 mm / 8.5 x 14 inch) or Folio.  
Tray 2 Size  
LTR / A4 / LGL / Folio Use to set the default paper size for Tray 2.  
Paper Size options are Letter, A4, Legal (216 x  
356 mm / 8.5 x 14 inch) or Folio.  
Bypass Size  
LTR / A4 / LGL / Folio / Use to set the default paper size for the Bypass  
A5 / Statement  
Tray. Paper Size options are Letter, A4, Legal  
(216 x 356 mm / 8.5 x 14 inch), Folio, A5 or  
Statement.  
L
If feeding media smaller than A4/Letter through  
the bypass tray, the setting can remain set at  
A4, Letter or Legal size.  
When copying onto a paper size smaller than  
A4/Letter, the printed image may be offset and  
not reproduce correctly, even when Auto Fit is  
selected.  
Collated  
On  
Off  
Use to produce sets in the order 1,2,3 / 1,2,3 /  
1,2,3.  
Use to produce stacks in the order 1,1,1 / 2,2,2  
/ 3,3,3.  
Power Save  
On  
Off  
Use to enable the Power Save feature. If On is  
selected, set the period of time the machine  
waits before Power Save is activated. Choose  
between 15, 30, 60, 120 minutes.  
Machine Time Out  
Stamp RX Name  
15 / 30 / 60 / 180  
Seconds  
Sets the number of seconds the machine  
remains idle before the current job settings are  
reset back to the default settings. Use Off to  
deactivate the option.  
Off  
On  
Off  
Set to On to enable sender information, the  
machine Fax Id, the page number, the date and  
time of reception and the reduction rate of the  
image to be printed on each page of each  
received transmission. The information is  
printed on the bottom edge of each page.  
Page 2-22  
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OPTION  
Alarm Sound  
SETTINGS  
DESCRIPTION  
On  
Off  
Set to On to enable an alarm sound when an  
error occurs or a fax communication ends.  
Key Sound  
On  
Set to On to enable a sound when any key is  
pressed.  
Off  
Speaker Control  
Comm  
Low  
Med  
High  
The speaker can be set to Comm, Low,  
Medium, High or Off.  
Off  
English and French  
Language  
The display uses the language selected.  
Localization  
Inch  
Use to set whether measurements are  
displayed and entered in inches or millimeters.  
MM  
USA/Canada  
Select Country  
USB Mode  
Setting the Country option sets the correct fax  
communication settings for each country.  
Fast  
Use to set the USB speed. Fast is the default  
mode. Some PC users may experience poor  
USB implementation in the default mode. If this  
occurs, select Slow.  
Slow  
Machine Fax Id  
Date & Time  
Fax No.  
Name  
Use to enter the fax number and name of the  
machine.  
Enter the current date and time using the  
Numeric Keypad. Use Clock Mode to set  
whether the machine uses a 12 or 24 hour  
clock.  
Clock Mode  
Toner Save  
12 hour  
24 hour  
On  
The machine can be configured to display time  
using either a 12-hour or 24-hour format.  
If On, the machine produces a lower quality  
output to reduce toner consumption. Useful if  
your machine is used for internal documents  
only.  
Off  
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OPTION  
Discard Size  
SETTINGS  
[00 - 30]  
DESCRIPTION  
If the Fax Setup option Auto Reduction is set to  
Off, and the received document is as long or  
longer than the paper selected, the machine  
will discard any excess image from the bottom  
of the page that is longer than the selected  
length.  
If the received page is outside the discard  
margin set, it will print on two sheets of paper at  
the actual size. Margins can be set between 0 -  
30mm (1.2").  
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Installing Software  
Installing Drivers  
Programs for Windows  
To use your machine as a printer and scanner in Windows, you must install the MFP drivers.  
You can install some or all the following components:  
¾ Printer driver - Use this driver to take full advantage of your printer’s features. The PCL  
TM  
Print driver is standard. The driver compatible with PostScript®3 is available with the  
optional Network Kit.  
¾ Scan driver - Twain direct scan and Windows Image Acquisition (WIA) drivers are  
available for scanning documents on your machine.  
¾ ControlCentre - Use this program to create phonebook entries, edit printer settings and  
upgrade machine firmware.  
¾ PC Fax Driver - Use to route fax images from a computer through a selected machine to a  
list of recipients.  
Macintosh Driver  
You can print and direct scan to and from Macintosh operating systems using your machine.  
This driver is available with the optional Network Kit.  
Linux Driver  
You can print and direct scan to and from Linux operating systems using your machine. This  
driver is available with the optional Network Kit.  
System Requirements  
Your machine supports the following operating systems.  
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Windows 98/Me/NT 4.0/2000/XP  
The following table shows Windows requirements.  
ITEM  
CPU  
OPERATING SYSTEM  
REQUIREMENTS  
RECOMMENDED  
Windows 98/Me/NT 4.0/  
2000  
Pentium II 400 MHz or  
higher  
Pentium III 933 MHz  
Windows XP  
Pentium III 933 MHz or  
higher  
Pentium IV 1 GHz  
128 MB  
RAM  
Windows 98/Me/NT 4.0/  
2000  
64 MB or higher  
Windows XP  
128 MB or higher  
300 MB or higher  
256 MB  
1 GB  
Free disk  
space  
Windows 98/Me/NT 4.0/  
2000  
Windows XP  
1 GB or higher  
5.0 or higher  
5 GB  
5.5  
Internet  
Explorer  
Macintosh  
Macintosh 10.3 or later - with Network Kit option  
Linux  
Various Linux - with Network Kit option.  
Installing Drivers in Windows  
All applications should be closed on your PC before beginning installation.  
Installing Xerox Drivers in Microsoft Windows XP or Windows 2000  
using the USB port  
¾ Insert the Xerox Drivers CD into the CD-ROM drive.  
1
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¾ When the language selection window appears, select the appropriate language.  
2
¾ Click [Next].  
3
4
¾ Choose the components you want to install and then click [Next].  
¾ The confirmation screen summarizes your selections. Either Click [Back] to reselect or  
Click [Next] to install your selections.  
5
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¾ When the setup has completed click [Finish].  
6
¾ Plug the USB cable into the FaxCentre 2218 and connect it to your Personal Computer  
(PC). Start your PC and switch on the FaxCentre 2218.  
7
8
¾ The Hardware Wizard will search for and find the drivers. Follow the on screen  
instructions. The Hardware Wizard may appear twice, once for the print driver, and once  
for the scan driver.  
Installing Xerox Drivers in Microsoft Windows XP, 2000, NT or Windows  
98/ME using the Parallel port  
¾ Plug the Parallel cable into the FaxCentre 2218 and connect it to your PC. Start your PC  
and switch on the FaxCentre 2218.  
1
2
¾ Insert the Xerox Drivers CD into the CD-ROM drive. In Microsoft Windows click [Start] and  
then [Run]. Type [E:\Xinstall.exe], replacing "E" with the letter of your CD-ROM drive and  
click [OK].  
¾ When the language selection window appears, select the appropriate language.  
3
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¾ Select [Next].  
4
¾ Choose the components you want to install and then click [Next].  
5
¾ The confirmation screen summarizes your selections. Either Click [Back] to reselect or  
Click [Next] to install your selections.  
6
¾ Click [Finish]. The driver installation is now complete.  
7
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Installing Xerox Drivers in Microsoft Windows 98 or Windows  
Millennium using the USB port  
¾ Plug the USB cable into the FaxCentre 2218 and connect it to your Personal Computer  
(PC). Start your PC and switch on the FaxCentre 2218.  
1
2
3
4
¾ Insert the Xerox Drivers CD into the CD-ROM drive.  
¾ The Add New Hardware Wizard will display. Click [Next].  
¾ Confirm that the radio button Search for the best driver for your device is chosen. Click  
[Next].  
i
In Windows Millennium (Me) the add Hardware Wizard will search and find the scan  
driver. Click [Finish] when this process is complete. Windows Me will then display the  
Add New Hardware Wizard for the print driver, click [Next]. Click [Finish] when this  
process is complete. The drivers are installed and you can skip to step 9.  
ii In Windows 98 you must specify the location. Browse to the CD-ROM drive and the  
"Usb" folder on the CD and click [OK]. Click [Next] when prompted then [Finish]. The  
USB composite driver is then loaded.  
¾ The Add New Hardware Wizard will display. Click [Next] to install the USB hardware driver  
for the FaxCentre 2218.  
5
6
¾ You must specify the location. Browse to the CD-ROM drive and the "Usb" folder on the  
CD and click [OK]. Click [Next] when prompted then click [Finish].  
The USB hardware driver for the FaxCentre 2218 is now loaded.  
¾ The Add New Hardware Wizard will display. Click [Next] to install the Scan driver for the  
FaxCentre 2218.  
7
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¾ Again, you must specify the location. Browse to the CD-ROM drive and the Driver folder  
on the CD. Then click the scan directory and then the Win98ME directory and click [OK].  
Click [Next] when prompted then click [Finish].  
8
The scan driver for the FaxCentre 2218 is now loaded.  
¾ In Microsoft Windows click [Start] and then [Settings] and then [Printers]. Double-click the  
[Add Printer] icon.  
9
¾ The Add Printer Wizard will begin. Click [Next]. Choose Local Printer and click [Next].  
10  
¾ At the next screen click [Have Disk], and browse to your CD-ROM drive. Open the Driver  
directory, then open the Print directory, then open the AddPrint directory and then choose  
the Win9x directory and click [OK].  
11  
12  
¾ The next screen will display the Xerox FaxCentre 2218 driver, click [Next].  
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¾ Click the port that the printer cable is attached to, in this case USB and click [Next].  
13  
¾ You can type in a name for your new printer or accept the default then click [Next].  
14  
15  
¾ Choose [Yes] to print a test page and click [Finish].  
The FaxCentre 2218 driver will now be installed and a test page should print.  
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Test Print or Scan  
To ensure the FaxCentre 2218 has been installed correctly a test print or scan should be  
submitted from the Workstation. Use the following instructions to send a test print or scan.  
Test Print  
¾ Open a document on the Workstation.  
1
2
3
¾ Select the Xerox FaxCentre 2218 as the printer to which the document will be sent.  
¾ Print the selected document on the device and verify that it prints correctly.  
The installation process is now complete.  
Test Scan  
¾ Open the TWAIN compliant application being used to scan documents.  
1
2
¾ Follow the instructions provided in “Scan” starting on page 7-1 to scan a document and  
verify that it scans correctly.  
The installation process is now complete.  
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3 Paper and Other Media  
There is one Paper Tray and a Bypass Tray as standard on the  
Xerox FaxCentre 2218. A second Paper Tray is available to  
purchase as an option.  
¾ Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2  
¾ Setting the Paper Size. . . . . . . . . . . . . . . . . . . . . . 3-8  
¾ Media Specifications . . . . . . . . . . . . . . . . . . . . . . . 3-9  
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Loading Paper  
Preparing Paper for Loading  
Before loading paper into the Paper Trays, fan the edges. This procedure separates any  
sheets of paper that are stuck together and reduces the possibility of paper jams.  
To avoid unnecessary paper jams and misfeeds do not remove paper from its  
packaging until required.  
)
Using the Paper Trays  
Loading the Paper Trays  
Using the instructions provided, load paper into the machine. Up to two Paper Trays are  
available, depending on your machine configuration. The Paper Trays can hold a maximum of  
550 sheets of 80 g/m² (20 lb) plain paper.  
¾ To load paper, pull open the  
1
2
Paper Tray.  
¾ Push down on the pressure plate  
until it locks into position.  
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¾ Adjust the rear paper guide to the  
required paper length.  
3
It is preset to A4 or Letter size  
depending on country.  
¾ To load another size, lift the rear  
guide out of the current position  
and insert it into the required  
position.  
Rear  
Guide  
L
The Paper Trays can hold a  
maximum of 550 sheets of 80 g/m²  
(20 lb) plain paper. You can use  
4
z If you experience  
problems with  
paper feed, turn  
the paper around  
and if the problem  
continues, use  
¾ Fan the paper and insert it into  
the tray.  
If loading Letterhead, ensure the  
design is face-up and the top  
edge of the sheet is placed at the  
right side.  
the Bypass Tray.  
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¾ Ensure that the paper is  
5
positioned under the snubbers.  
Corner  
snubbers  
¾ Do not fill above the Maximum Fill  
Line.  
Max Fill  
Line  
6
z When printing  
¾ Position the side guide by  
squeezing the lever and sliding it  
toward the stack of paper, until it  
gently touches the side of the  
stack.  
from your PC,  
ensure you select  
the Paper Source  
and the correct  
paper size from  
your software  
application.  
Do not allow the guide to press  
against the edge of the paper  
tightly.  
¾ Close the Paper Tray.  
Use the instructions “Setting the Paper Size” on page 3-8 to set the correct size for  
the Paper Tray.  
)
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¾ To select a paper tray, press the  
7
[Paper Supply] key until the  
required tray is lit on the Status  
Map.  
Tray 1 and the Bypass Tray are  
available as standard, Tray 2 is  
optional.  
Enter  
Paper Supply  
Status Map  
If two tray lights display together,  
the Auto Tray Switching feature is  
active. When one tray runs out of  
paper, the machine will switch to  
the other selected tray.  
Using the Bypass Tray  
The Bypass Tray is located on the right side of your machine. It can be closed when not in use,  
making the product more compact. Use the Bypass Tray to print transparencies, labels,  
envelopes or postcards in addition to making quick runs of paper types or sizes that are not  
currently loaded in the paper tray.  
Acceptable print media is plain paper with sizes ranging from 98 x 148 mm (3.86 x 5.83 inch),  
to Legal size (216 x 356 mm / 8.5 x 14 inch) and weighing between 60 g/m² and 160 g/m² (16  
lb and 43 lb).  
The following table summarizes the print media allowed and the maximum stacking height for  
each paper type.  
PAPER TYPE  
MAXIMUM STACKING HEIGHT  
100 sheets or 9 mm (0.35 inch)  
Plain/Bond/Colored and Pre-  
printed Paper  
Envelope  
Transparency  
Label  
10 envelopes or 9 mm (035 inch)  
30 sheets or 9 mm (0.35 inch)  
10 sheets or 9 mm (0.35 inch)  
10 sheets or 9 mm (0.35 inch)  
Cardstock  
L
The height is measured with the stack of sheets laid on a flat surface.  
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Loading the Bypass Tray  
1
z Remove any curl  
on postcards,  
envelopes, and  
labels before  
¾ Lower the Bypass Tray, located  
on the right side of the product.  
¾ Unfold the Paper Support  
loading them into  
the Bypass Tray.  
extension.  
Paper  
Support  
Bypass Tray  
2
z Hold  
¾ Prepare a stack of paper or  
envelopes for loading by flexing  
or fanning them back and forth.  
Straighten the edges on a level  
surface.  
transparenciesby  
the edges and  
avoid touching  
the print side.  
¾ Load the print material with the  
print side facing down and  
3
against the right edge of the tray.  
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¾ Adjust the paper guide to the  
width of the stack of print  
material.  
34  
5
Ensure you have not loaded too  
much print media. The stack  
should be under the Max. Fill  
Line.  
¾ To select the Bypass Tray, press  
the [Paper Supply] key until the  
Bypass Tray is lit on the Status  
Map.  
¾ When the Bypass Tray is  
selected the Paper Type option  
displays. Use the Navigation  
Keys to select the Paper Type  
being loaded and press [Enter].  
Enter  
Paper Supply  
Status Map  
Use the instructions “Setting the Paper Size” on page 3-8 to set the correct size for  
the Bypass Tray.  
)
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Setting the Paper Size  
After loading paper in the Paper Trays, you will need to set the default Paper Size. Use the  
following instructions to set the default Paper Size for each tray.  
¾ Press the [Machine Status] key on the Control Panel.  
1
2
¾ Select [Machine Setup] using the Navigation Keys and press [Enter].  
The display shows [Tray 1 Size] on the bottom line.  
¾ Press [Enter].  
¾ Use the Navigation Keys to select the Paper Size required and press [Enter] to save the  
selection.  
13  
4
¾ Repeat the procedure for [Tray 2 Size] if available, and [Bypass Size].  
¾ Press [Menu/Exit] to exit each menu level and return to Standby mode.  
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Media Specifications  
Media Sizes and Types  
The table below identifies the media sizes which can be used in the Paper Tray and Bypass  
Tray, and the capacities which can be loaded.  
a
MEDIA SIZE  
INPUT SOURCE CAPACITY  
Paper Tray Bypass Tray  
Plain paper  
Letter (8.5 x 11 inch)  
550  
100  
YES  
YES  
YES  
NO  
YES  
YES  
YES  
YES  
YES  
YES  
YES  
Folio (8.5 x 13 inch)  
Legal (8.5 x 14 inch)  
Executive (7.25 x 10.5 inch)  
A4 (210 x 297 mm)  
B5 (182 x 257 mm)  
A5 (148 x 210 mm)  
550  
550  
0
100  
100  
100  
100  
100  
100  
550  
0
YES  
NO  
0
NO  
Envelopes  
No. 10 (8.5 x 14 inch)  
C5 (6.38 x 9.37 inch)  
DL (110 x 220 mm)  
0
0
0
0
0
10  
10  
10  
10  
10  
NO  
NO  
NO  
NO  
NO  
YES  
YES  
YES  
YES  
YES  
Monarch (3.87 x 7.5 inch)  
B5 (176 x 250 mm)  
b
Labels  
0
0
10  
10  
NO  
NO  
YES  
YES  
Letter (8.5 x 11 inch)  
A4 (210 x 297 mm)  
b
Transparency films  
Letter (8.5 x 11 inch)  
0
0
30  
30  
NO  
NO  
YES  
YES  
A4 (210 x 297 mm)  
b
Card stocks  
0
0
0
10  
10  
10  
NO  
NO  
NO  
YES  
YES  
YES  
A6 (105 x 148.5)  
Post Card (4 x 6 inch)  
Hagaki (5.83 x 8.27 inch)  
L
a.  
b.  
Depending on paper thickness, maximum capacity may be reduced.  
Feed one sheet at a time through the Bypass Tray if jams occur.  
NOTE: For information about Media weight specifications, refer to “General Specifications”  
starting on page 11-6.  
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When selecting or loading paper, envelopes, or other special media please adhere to these  
guidelines:  
¾ Attempting to print on damp, curled, wrinkled, or torn paper can cause paper jams and  
poor print quality.  
¾ Use only high quality copier grade paper. Avoid paper with embossed lettering,  
perforations, or texture that is too smooth or too rough.  
¾ Store paper in its ream wrapper until ready to use. Place cartons on pallets or shelves, not  
on the floor. Do not place heavy objects on top of the paper, whether it is packaged or  
unpackaged. Keep it away from moisture, or other conditions that can cause it to wrinkle or  
curl.  
¾ During storage, moisture-proof wrap (any plastic container or bag) should be used to  
prevent dust and moisture from contaminating your paper.  
¾ Always use paper and other media that conform with the specifications detailed in  
“General Specifications” on page 11-6.  
¾ Use only well-constructed envelopes with sharp, well creased folds:  
-
-
DO NOT use envelopes with clasps and snaps.  
DO NOT use envelopes with windows, coated lining, self-adhesive seals, or other  
synthetic materials.  
-
DO NOT use damaged or poorly made envelopes.  
¾ It is recommended that you feed special paper types one sheet at a time.  
¾ Only use the special media recommended for use in laser printers.  
¾ To prevent special media such as transparencies and label sheets from sticking together,  
remove them from the exit tray as they are printed.  
¾ Place transparencies on a flat surface after removing them from the machine.  
¾ Do not leave the film in the paper tray for long periods of time. Dust and dirt may  
accumulate on them resulting in spotty printing.  
¾ To avoid smudging caused by fingerprints, handle transparencies and coated paper  
carefully.  
¾ To avoid fading, do not expose the printed transparencies to prolonged sunlight.  
o
o
o
o
¾ Store unused media at temperatures between 59 F and 86 F (15 C to 30 C). The relative  
humidity should be between 10% and 70%.  
¾ Do not load more than 10 sheets of special media into the Bypass Tray at a time.  
o
o
¾ Verify that your labels’ adhesive material can tolerate fusing temperature of 200 C (392 F)  
for 0.1 second.  
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¾ Ensure that there is no exposed adhesive material between labels. Exposed areas can  
cause labels to peel off during printing, which can cause paper jams. Exposed adhesive  
can also cause damage to machine components.  
¾ Do not feed a sheet of labels through the machine more than once. The adhesive backing  
is designed for one pass through the machine.  
¾ Do not use labels that are separating from the backing sheet or are wrinkled, bubbled, or  
otherwise damaged.  
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4 Fax  
The Fax function is available as standard on the Xerox  
FaxCentre 2218.  
¾ Faxing Procedure . . . . . . . . . . . . . . . . . . . . . . . . . 4-2  
¾ Dialing Methods. . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6  
¾ Basic Fax Features . . . . . . . . . . . . . . . . . . . . . . . . 4-9  
¾ Special Fax Features. . . . . . . . . . . . . . . . . . . . . . 4-12  
¾ PC Fax. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17  
¾ Fax Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . 4-21  
¾ Mailbox Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-22  
¾ Mailbox Procedures. . . . . . . . . . . . . . . . . . . . . . . 4-25  
¾ Fax Setup Options. . . . . . . . . . . . . . . . . . . . . . . . 4-30  
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Faxing Procedure  
Load the Originals  
1
Document Feeder:  
¾ Remove all staples and paper  
clips prior to loading.  
¾ Adjust the sliding document  
Document  
Guides  
guides to the size required.  
¾ Insert the originals neatly into the  
Document Feeder, face up.  
The first page should be on top  
with the headings towards the  
back or left of the machine.  
¾ Align the stack with the left and  
rear edges of the tray. Adjust the  
guides to just touch the edges of  
the originals.  
L
Up to 50 sheets of 80 g/m² (20lb bond) paper can be loaded. Weight ranges from 45 - 105 g/m²  
(12.5 - 28lb). Sizes range from B5 to Legal (7” x 10” to 8.5” x 14”). Refer to “Scanner and Copier  
Specifications” on page 11-5 for full Document Feeder specifications.  
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Document Glass:  
z Ensure no  
¾ Raise the Document Feeder and  
documents are  
loaded in the  
Document  
position the original face down on  
the Document Glass.  
Feeder when  
using the  
Document Glass.  
Align with the registration arrow in  
the rear left corner.  
Leaving the  
Document  
¾ Lower the Document Feeder.  
Feeder open  
while scanning  
will affect the  
image quality and  
toner  
consumption.  
z On completion of  
the job, ensure  
the Document  
Feeder is closed.  
Select the Fax key  
2
¾ Press the [Fax] key to activate  
Fax Key  
Fax mode.  
The Fax key remains illuminated  
when selected.  
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Select the Fax Features  
3
z For more  
information about  
the available Fax  
features, refer to  
“Basic Fax  
Features” on  
page 4-9, and  
“Special Fax  
¾ Press the Fax feature key  
Lighten/Darken  
Original Type  
required on the Control Panel.  
Fax Key  
Basic features available for Fax  
jobs are Lighten/Darken, 2 Sided,  
Original Type, Color Original and  
Resolution.  
Features” on  
page 4-12.  
¾ Using the Navigation Keys, select  
the setting required for the  
feature and press [Enter].  
Resolution  
Color Original  
2 Sided  
Enter the Fax Number  
4
z There are several  
methods  
¾ Use the Numeric Keypad to enter  
the telephone number of the  
remote fax machine.  
available for  
entering the  
remote fax  
number, for more  
information refer  
to “Dialing  
Methods” on  
page 4-6.  
¾ If an incorrect number is entered,  
use the Navigation Keys to select  
the incorrect number and then  
press the correct number.  
Numeric Keypad  
Clear/Clear All  
Pressing the [Clear/Clear All] key  
will delete the entire fax number  
entered.  
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Press Start  
5
¾ Press [Start] to begin the Fax job.  
¾ If the display shows [Scan  
Another?] and another original  
requires scanning, load the next  
original and select [Yes]. Press  
[Enter].  
Start  
Navigation Keys  
Continue the procedure until all  
the originals have been scanned.  
¾ Select [No] when all the originals  
have been scanned, and press  
[Enter].  
The Fax is scanned and sent.  
Job Status  
6
¾ To view the status of a job, press  
the [Job Status] key.  
Job Status  
¾ A list of current jobs and the job  
details displays.  
¾ To delete a job, select the  
required job and press [Enter].  
When [Cancel Job?] is displayed,  
press [Enter].  
Enter  
Navigation Keys  
¾ Press [Menu/Exit] to exit Job  
Status.  
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Dialing Methods  
There are several methods which can be used to enter a fax number or a group of fax  
numbers.  
Keypad Dialing This option allows users to enter a fax number using the numeric keypad. The number entered  
appears in the fax window.  
One-Touch The One-Touch Keys enable users to send transmissions with the press of a single button.  
Dialing  
Speed Dialing Users can send a speed dial quickly by pressing the number of the speed dial location and  
holding the last digit for 2 seconds.  
Dialing from the The Phonebook allows users to search for a desired number, whether it is a Speed Dial, a  
Phonebook  
Group Dial or a One-Touch key. With 400 Speed and Group Dial locations, as well as 60 One-  
Touch Keys, it can be difficult for users to recall which location contains the desired recipient.  
This feature allows users to scroll through the entire list, by category, or enter the first letter of  
the recipient’s ID for a quicker search. To learn how to program in numbers, see “Phonebook  
Setup:” on page 4-33.  
Manual Group Manual Group Dialing allows you to listen to the dial tone when entering fax numbers. Used  
Dialing  
when sharing a fax and phone line and sending transmissions to several destinations.  
Manual Dialing Allows you to listen to the dial tone when entering a fax number. Used when sharing a fax and  
phone line.  
Redial Redial allows you to place a call to the last number or list of numbers dialed.  
Charge Code The Charge Code feature allows the user to append a charge code to a fax number prior to  
sending a transmission. The cost of the fax transmission will be passed to the charge code’s  
owner.  
DIALING METHOD  
Keypad Dialing  
INSTRUCTIONS  
¾ Load the originals and select the [Fax] key.  
¾ Use the Numeric Keypad to enter the telephone number of the  
z Use when entering the remote fax  
number using the Numeric Keypad.  
remote fax machine.  
¾ Press [Start] to send the fax.  
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One Touch Dialing  
¾ Load the originals and select the [Fax] key.  
¾ Press the desired [One Touch] key.  
¾ The machine will automatically send the fax to the number  
stored in the One Touch location.  
Speed Dialing  
¾ Load the originals.  
¾ Press the number of the speed dial on the numeric keypad and  
hold the last digit for 2 seconds.  
¾ The machine will automatically send the fax to the number  
stored in the speed dial location.  
Dialing from the Phonebook  
¾ Load the originals and select the [Fax] key.  
¾ Program the features required for the job.  
¾ Press [Phonebook].  
z Use to access a fax number stored in  
machine memory as a speed dial,  
group dial, or one touch key. To learn  
how to program in numbers see  
¾ Select [Alpha Search], [Speed Group Dials], or [One Touch  
“Phonebook Setup:” on page 4-33.  
Keys] and press [Enter].  
¾ Scroll through the list chosen using the navigation keys and  
press [Enter] or [Start].  
¾ The name displays and the original is scanned into memory  
ready for sending.  
¾ If the original is loaded on the Document Glass, the display  
asks if you went to send another page. Select [Yes] to add  
more, or [No] to begin transmission. Press [Enter].  
¾ The number(s) stored in the selected location will be dialed  
automatically.  
Manual group dialing  
¾ Load the originals and select [Fax].  
¾ Press [Manual Group].  
z Use to manually program a broadcast  
send to multiple destinations.  
The display requests a destination fax number.  
z A maximum of 25 entries may be  
entered for a manual group.  
¾ Enter the first fax number and a [Charge Code] if needed and  
press [Enter].  
¾ ’Another No.?’ displays. Select [Yes] to add another number  
and press [Enter].  
¾ Repeat the procedure until all numbers have been entered.  
Then select [No] and press [Enter].  
The originals are scanned and faxed to the destinations  
entered.  
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Manual Dialing  
¾ Load the originals and select [Fax].  
¾ Press [Manual Dial].  
z Use to dial the fax number with the  
telephone line open.  
The dial tone is audible and the LCD displays ’Phone’.  
¾ Dial the fax number and a [Charge Code] if needed. When the  
fax tone is heard, press [Start] to begin faxing.  
Redial  
¾ Load the originals and select [Fax].  
¾ Press [Pause/Redial].  
z Numbers which have already been  
entered recently can be quickly  
The last number is automatically dialled and the originals are  
scanned and faxed.  
accessed using the Redial function.  
¾ Load the originals and select [Fax].  
¾ Press [Pause/Redial] for approximately 2 seconds.  
The Redial Memory in the machine retains the last 10 numbers  
dialled.  
¾ Using the Navigation Keys, select the number required and  
press [Enter].  
¾ Press [Start] to dial the number. The fax is automatically  
scanned and sent.  
Example (Manual Dial).  
¾ Press [Manual Dial].  
¾ Dial the fax number.  
¾ Press [Charge Code].  
Charge Code  
z Use to add a charge code to the end  
of any manual dial, phonebook entry,  
one touch key.  
¾ Enter the charge code using the numeric Keypad and press  
[Enter].  
¾ The charge code will appear as $$$$ on the display or in  
reports.  
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Basic Fax Features  
There are five basic Fax features available. These features can be selected using the feature  
keys located on the Control Panel.  
Original Type  
Lighten/  
Darken  
2 Sided  
Color Original  
Resolution  
Feature Description  
Lighten/Darken Adjusts the lightness or darkness of the fax being sent.  
Original Type Sets the appropriate Resolution and Lighten/Darken settings for text, photos and mixed  
documents.  
Color Original Enables color documents to be scanned and transmitted in color.  
Resolution The Resolution affects the appearance of the fax at the receiving fax terminal. A higher  
resolution produces better quality for photos. However, a lower resolution reduces  
communication time.  
2 Sided Enables 2 sided originals to be scanned and transmitted  
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.
FEATURE  
OPTIONS  
INSTRUCTIONS  
Lighten/Darken 5 Contrast Settings  
¾ Press [Fax].  
¾ Press [Lighten/Darken].  
z Use to adjust the  
contrast for a  
document  
¾ Using the Navigation Keys select a contrast  
containing faint  
or dark images.  
setting.  
Each time the key is pressed the selection block  
on the display moves to the left or right. As the  
selection block moves to the right the contrast  
becomes darker.  
¾ Press [Enter] to save the selection.  
¾ Press [Fax].  
Original Type  
Text  
Use for documents  
containing mostly text.  
¾ Press [Original Type].  
z Use to select the  
type of  
document being  
scanned.  
Mixed  
Use for documents with  
mixed text and graphics.  
¾ Using the Navigation Keys, select the option  
required and press [Enter].  
Photo  
On  
Use for photographs.  
Color Original  
Use to scan a color  
original and send to the  
remote fax.  
¾ Press [Fax].  
¾ Press [Color Original].  
z Use to scan and  
send a color  
original.  
¾ Using the Navigation Keys, select the [On] and  
z The remote fax must have  
the capability to receive a  
color fax to use this  
feature.  
press [Enter].  
Resolution  
Standard Use for documents with  
¾ Press [Fax].  
normal sized characters.  
¾ Press [Resolution].  
z Use to increase  
sharpness and  
clarity.  
Fine  
Use for documents  
containing small  
characters or thin lines.  
Also used when sending a  
color fax.  
¾ Using the Navigation Keys, select the option  
required and press [Enter].  
Super Fine Use for documents  
containing extremely fine  
detail. This is only  
available in Manual Dial  
mode and if the remote  
machine also supports  
Super Fine resolution.  
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2 Sided  
Yes  
No  
Use for 2 sided originals ¾ Press [2 sided].  
¾ Using the Navigation Keys, select Yes or No and  
press [Enter].  
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Special Fax Features  
The special Fax features available can be accessed by pressing the Menu/Exit key and then  
selecting Fax Features on the display.  
Menu/Exit  
Enter  
Navigation Keys  
Feature Description  
Toll Save Using the Toll Save button on the control panel, you can quickly set your machine to send the  
document(s) stored in memory during a preset time slot, when the call charge is lower. Toll  
Save mode helps you to take advantage of lower long distance rates at night, for example.  
NOTE: The toll-saving time slot may vary depending on your contract with your long distance  
phone company.  
Memory Fax Using the Memory Fax feature enables you to scan your documents into the memory of the  
machine. Once you have entered the destination the machine will begin fax transmission from  
memory, enabling you to remove the original documents.  
Delay Fax Using Delay Fax enables you to specify the time of a fax transmission or poll. This option can  
be used to delay transmission of a fax job for a minimum period of 15 minutes and a maximum  
period of 23hrs 59mins, by specifying the time at which the fax is sent.  
Priority Fax Using the Priority fax feature, a high priority document can be sent ahead of reserved  
operations. The document is scanned into memory and transmitted when the current  
operation is finished. In addition, priority transmissions will interrupt a transmission between  
redial attempts.  
Polling Polling enables you to store fax documents into the machine’s memory for retrieval by another  
remote fax machine, or to poll a remote fax machine or mailbox to retrieve information.  
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TX Polling allows users to scan documents and store them. When remote machines poll the  
device, they are able to retrieve the scanned document(s). Passcodes can be set up to control  
which machines have access to the documents stored.  
Delay RX Polling allows users to contact a remote fax machine to locate and receive faxes  
stored by the remote machine at a specified time.  
Batch TX The Batch TX feature is used when several documents are being sent to the same destination.  
The recipient’s details are entered once, regardless of the quantity of documents being sent.  
Fax features such as Original Type can be set for each individual document.  
Secure Receive Using the Secure Receive option provides a level of security for incoming fax jobs. A passcode  
must be entered in order for incoming fax jobs to be printed.  
FEATURE  
Toll Save  
OPTIONS  
INSTRUCTIONS  
¾ Press [Menu/Exit].  
Off  
On  
Use to de-activate the  
feature.  
¾ Using the Navigation keys select [Fax Features]  
z Use to set a low  
rate period for  
sending faxes.  
and press [Enter].  
Use to enable the feature.  
¾ Select [Toll Save] and press [Enter].  
¾ Select [On] and press [Enter].  
¾ Select [Start Time] and enter a date and time to  
start the Toll Save period. Press [Enter].  
¾ Select [End Time] and enter a date and time to  
end the Toll Save period. Press [Enter].  
Memory Fax  
No.  
Used to enter the fax  
phone number for the  
remote machine.  
¾ Press [Menu/Exit].  
¾ Using the Navigation Keys select [Fax Features]  
z Use to send a  
fax from  
memory.  
and press [Enter].  
¾ Select [Memory Fax] and press [Enter].  
¾ Enter the fax number using the Numeric keypad, a  
Phonebook entry or One Touch key for the remote  
machine. Press [Enter].  
¾ Another No? displays, if required enter another  
number and press [Enter].  
¾ When all the numbers have been entered the  
originals are scanned and stored in memory. The  
fax is then sent from memory.  
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Delay Fax  
¾ Press [Menu/Exit].  
¾ Using the Navigation Keys select [Fax Features]  
z Use to set a  
specific time for  
sending your  
fax.  
and press [Enter].  
¾ Select [Delay Fax] and press [Enter].  
¾ Enter the fax number using the Numeric Keypad a  
Phonebook entry or One Touch Key, and press  
[Enter]. Enter another number if required. When  
all numbers have been entered select [No] and  
press [Enter].  
z When the  
machine has  
more than one  
fax stored in  
memory, the  
status message  
Delayed Fax is  
displayed.  
¾ Enter a name for the job and press [Enter].  
¾ The displays shows the current time, enter a time  
for the delay fax and press [Enter].  
If you set a time earlier than the current time, the  
job will be sent at that time the following day.  
The originals are scanned into memory ready for  
sending.  
Priority Fax  
¾ Press [Menu/Exit].  
¾ Using the Navigation Keys select [Fax Features]  
z Use this option  
to send your fax  
ahead of  
and press [Enter].  
reserved  
operations.  
¾ Select [Priority Fax] and press [Enter].  
¾ Enter the fax number using the Numeric Keypad a  
Phonebook entry or One Touch Key, and press  
[Enter]. Enter another number if required. When  
all numbers have been entered select [No] and  
press [Enter].  
¾ Enter a name for the job and press [Enter].  
The originals are scanned into memory ready for  
sending.  
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Polling  
TX Poll Use to store a document ¾ Press [Menu/Exit].  
on the machine ready to  
be polled by a remote fax  
machine.  
¾ Using the Navigation Keys select [Fax Features]  
z Polling is used  
to retrieve  
documents from  
remote fax  
and press [Enter].  
¾ Select [Polling] and press [Enter].  
¾ Select [TX Poll] and press [Enter].  
¾ Enter a 4 digit Poll Code and press [Enter].  
machines.  
Remote fax  
machines can  
also poll your  
machine.  
¾ To store the originals in the Bulletin Board select  
[On]. If the Bulletin Board is not required, select  
[Off].  
¾ Press [Start]. The originals are scanned into  
memory ready to be polled.  
Delay RX Use to retrieve a  
¾ Press [Menu/Exit].  
Poll  
document from a remote  
fax machine at a specified  
time.  
¾ Using the Navigation Keys select [Fax Features]  
and press [Enter].  
¾ Select [Polling] and press [Enter].  
¾ Select [Delay RX Poll] and press [Enter].  
¾ Enter the fax number using the Numeric Keypad a  
Phonebook entry or One Touch Key, and press  
[Enter].  
¾ The display shows the current time, enter a start  
time for the remote fax machine to be polled.  
Press [Enter] when the correct time displays.  
If you set a time earlier than the current time, the  
job will be sent at that time the following day.  
¾ Enter a 4 digit Poll Code and press [Enter].  
The machine will poll the remote machine at the  
specified time.  
Batch TX  
On  
Off  
Activates the Batch TX  
feature.  
¾ Press [Menu/Exit].  
¾ Using the Navigation Keys select [Fax Features]  
z Use to send  
faxes that are  
going to the  
samelocation,in  
one batch.  
and press [Enter].  
Deactivates the Batch TX  
feature.  
¾ Use the Navigation Keys to select [Batch TX] and  
press [Enter].  
¾ Select [On] and press [Enter]. Enter a Batch  
Interval between 0 - 99 and press [Enter].  
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Secure Receive  
Print  
Print secure faxes  
¾ Press [Menu/Exit].  
¾ Using the Navigation Keys select [Fax Features]  
z Feature must be  
enabled in Fax  
Setup.  
and press [Enter].  
¾ Select [Secure Receive] and press [Enter].  
¾ Select [Print] and press [Enter].  
¾ Enter a passcode and press [Enter].  
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PC Fax  
This allows a fax image file to be routed from a computer to a local or networked fax machine  
via the PC fax driver. The PC fax driver uses the fax machine to send out faxes to a recipient  
list.  
Configure PC Fax  
Example of configuring PC Fax on a network (Xp).  
¾ On your PC go to Start, All Programs, Xerox FaxCentre 2218, Configure PC fax.  
1
2
¾ If Configure PC fax is not there, please find the PCL driver CD or pull the file from  
xerox.com and install PC fax.  
¾ Select the [Network] radio button  
3
4
¾ Select [Browse].  
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¾ Select the [Auto detect on the Network] radio button and choose [Search Now].  
5
6
7
¾ Choose your device and Click [OK].  
¾ If the machine does not appear in the list, verify a network kit has been installed and the  
machine has been connected and configured on the network. You cannot network fax  
without having a Network Kit installed on the machine.  
¾ You can also type the IP address in directly by choosing the [IP Address] radio button.  
8
To Send a PC Fax  
¾ Select Print from an application and choose Xerox PC Fax as a printer. The Xerox Fax  
Wizard will pop-up.  
1
Cover Page  
The Cover Page tab allows you to fill out a cover page or choose to skip it. Select any box you  
want to fill in.  
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Recipients  
The Recipients tab allows you to Add or Remove phone numbers from a phonebook and add  
them to a recipients list.  
FEATURE  
INSTRUCTIONS  
Add a number to the phone book  
¾ Select the Add button on the left side of the  
window.  
¾ Enter the Name and Fax number.  
Remove a number from the  
phonebook  
¾ Select the entry and select the remove button  
Move number(s) from the  
¾ Select the number(s) and then the >> button  
phonebook to the recipients list  
Remove a number from the  
recipients list  
¾ Select the number and then the << button  
Add a number to the recipients list ¾ Select the Add button on the right side of the  
directly  
window.  
¾ Enter the Name and Fax number.  
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¾ When the recipients list is complete, select the Send Fax tab.  
2
3
4
5
¾ Select the required resolution (Standard or Fine).  
¾ Select the [Preview] button to preview the fax. The preview appears on the left side of the  
window. If it has more than one page you can scroll through by selecting  
or  
.
¾ Select [Send Fax] to send the document.  
The PC fax driver is unable to confirm if the fax has reached its destination(s). MSG Confirm,  
if enabled, or a Fax Tx report from the sending machine should be used.  
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Fax Forwarding  
When you are away from your FaxCentre, you can have your faxes automatically forwarded  
to a fax machine near you. This lets you continue to receive your faxes regardless of where  
you’re located.  
This feature sets up the forwarding details for faxes. This can be set for received and or  
transmitted faxes and can also print a copy at the FaxCentre 2218.  
To configure fax forwarding:  
¾ Press the [Machine Status] button.  
1
2
¾ Press  
or  
until System Admin Tools is displayed and press [Enter].  
If the System Admin Tools have been passcode protected, type in the password and press  
[Enter].  
¾ Press  
or  
or  
until Forward to Fax is displayed and press [Enter].  
3
4
¾ Press  
until the required forwarding condition is displayed and press [Enter].  
The choices are:  
Off - don’t forward  
RX - forward received  
TX - forward transmitted  
All - forward RX and TX  
Enter the fax number to receive the forwarded fax and press [Enter].  
¾ If you want to forward the Fax to another number, press  
or  
until Yes is displayed  
and press [Enter]. Otherwise, choose No and press [Enter].  
5
6
7
¾ If you want to print a local copy, press  
or  
until Yes is displayed and press [Enter].  
Otherwise, choose No and press [Enter].  
¾ If you want to delete the assigned recipient of the forwarded faxes, press  
or  
until  
Yes is displayed and press [Enter]. Otherwise, choose No and press [Enter].  
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Mailbox Setup  
Mailboxes are areas of machine memory where incoming faxes are stored or from which  
outgoing faxes can be polled. The System Administrator can set up to 100 mailboxes on your  
machine.  
You can use a mailbox located on the same machine you are using (local mailbox), or a  
mailbox set up on a remote machine (remote mailbox).  
Local mailboxes can contain both stored and received documents. Stored documents are  
placed in the local mailbox by the user standing at the device; received documents are placed  
in the local mailbox by a remote fax device. The local mailbox may be password protected and  
a local user can delete or print the contents of the mailbox.  
Documents held within the local mailbox are recognized as stored for polling, printing or  
deleting by the user. To access a mailbox you must enter the 3 digit mailbox number and, if  
applicable, a 4 digit mailbox passcode. Please contact your System Administrator for more  
information.  
This feature sets up the Mailbox details for faxes. This can be set to store received or  
transmitted faxes and print contents at the FaxCentre 2218.  
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Create a Mailbox  
To create a mailbox:  
¾ Press the [Machine Status] button.  
1
2
¾ Press  
or  
until System Admin Tools is displayed and press [Enter].  
If the System Admin Tools have been passcode protected, type in the password and press  
[Enter].  
¾ Press  
or  
or  
until Mailbox Setup is displayed and press [Enter].  
3
Press  
until Mailbox is displayed and press [Enter].  
¾ Press  
or  
until Create is displayed and press [Enter].  
4
5
¾ Press  
or  
until the required Mailbox Type is displayed and press [Enter]. The  
choices are:  
Set_Conf_MBX (confidential)  
Set_Bull_MBX (bulletin)  
¾ Press  
or  
until Enter Box No is displayed and press [Enter].  
6
7
Enter the Mailbox Number and press [Enter].  
¾ If you want to passcode protect press  
or  
until Security is displayed and press  
[Enter].  
Press  
or  
until Yes is displayed and press [Enter].  
Enter the passcode using the keypad and press [Enter].  
Enter the Mailbox Id. using the keypad and press [Enter].  
¾ If you want to create another Mailbox, press  
or  
until Another is displayed and  
press [Enter]. Repeat steps 6 and 7.  
8
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Delete a Mailbox  
To delete a mailbox:  
¾ Press the [Machine Status] button.  
1
2
¾ Press  
or  
until System Admin Tools is displayed and press [Enter].  
If the System Admin Tools have been passcode protected, type in the password and press  
[Enter].  
¾ Press  
or  
or  
until Mailbox Setup is displayed and press [Enter].  
3
4
Press  
until Mailbox is displayed and press [Enter].  
¾ Press  
or  
until Delete is displayed and press [Enter]  
¾ Enter the Box Number to be deleted.  
¾ Enter the Passcode for the mailbox.  
Confirm the deletion.  
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Mailbox Procedures  
These procedures allow you to store a document in a mailbox, delete a document from a  
mailbox, print a document from a mailbox and to poll a mailbox. Mailboxes are setup by the  
System Administrator.  
Storing Documents in a Mailbox  
Allows users to scan and store fax documents for polling. Documents are stored in your  
mailbox and automatically sent to a remote fax machine when requested.  
¾ Load the originals you want to  
1
store in the mailbox.  
¾ Press the [Menu/Exit] key.  
Menu/Exit  
Enter  
¾ Using the Navigation Keys select [Mailbox] and press [Enter].  
2
3
Select [Store] and press [Enter].  
¾ Enter the Box Number for the mailbox and press [Enter].  
The originals are scanned and stored in the mailbox. The display shows the number of  
pages stored.  
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Printing Mailbox Contents  
Allows you to print a hard copy of the documents stored in a mailbox.  
NOTE: If the Delete Mailbox Documents or Print Mailbox Documents option is selected then  
both received and stored documents within the selected mailbox will be printed or deleted.  
¾ Press the [Menu/Exit] key.  
1
¾ Using the Navigation Keys  
select [Mailbox] and press  
[Enter].  
Menu/Exit  
Enter  
¾ Select [Print] and press [Enter]  
2
3
¾ Enter the Box Number for the mailbox and press [Enter].  
¾ Enter the Passcode for the mailbox and press [Enter].  
The contents of the mailbox are printed and deleted.  
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Deleting Mailbox Contents  
Allows you to delete all the documents stored within a mailbox.  
NOTE: If the Delete Mailbox Documents or Print Mailbox Documents option is selected then  
both received and stored documents within the selected mailbox will be printed or deleted.  
¾ Press the [Menu/Exit] key.  
1
¾ Using the Navigation Keys  
select [Mailbox] and press  
[Enter].  
Menu/Exit  
Enter  
¾ Select [Delete] and press [Enter].  
2
3
¾ Enter the Box Number for the mailbox and press [Enter].  
¾ Enter the Passcode for the mailbox and press [Enter].  
The contents of the mailbox are deleted.  
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Polling from a Mailbox  
Polling enables you to store fax documents into the machine’s memory for retrieval by another  
remote fax machine, or to poll a remote fax machine or mailbox to retrieve information.  
Polling from a Mailbox allows users to contact a remote mailbox which is set up on a remote  
fax machine. When contact has been made, the remote machine sends faxes stored within  
the mailbox. To use this option, you need to know the remote mailbox number and passcode.  
¾ Press the [Menu/Exit] key.  
1
¾ Using the Navigation Keys select  
[Mailbox] and press [Enter].  
Menu/Exit  
Enter  
¾ Select [Poll From] and press [Enter].  
2
3
¾ Enter the Box Number to be polled and press [Enter].  
Enter the Passcode for the mailbox and press [Enter].  
¾ Enter a remote fax number using the Numeric keypad, a Phonebook entry or One Touch  
Key and press [Enter].  
4
The display shows the current time.  
¾ Enter a Start Time for the mailbox to be polled and press [Enter].  
If you set a time earlier than the current time, the originals will be retrieved at that time the  
following day.  
The mailbox will be polled at the specified time.  
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Sending to a Mailbox  
Allows you to send a fax document directly to an individual’s private mailbox on a remote  
machine.  
NOTE: This feature will only be available when the remote machine has mailbox capability  
and when the user sending the document knows the mailbox number of the recipient.  
¾ Press the [Menu/Exit] key.  
1
¾ Using the Navigation Keys  
select [Mailbox] and press  
[Enter].  
Menu/Exit  
Enter  
¾ Select [Send] and press [Enter].  
2
3
¾ Enter the Box Number for where the originals are to be sent, and press [Enter].  
¾ Enter the Passcode for the mailbox and press [Enter].  
¾ Enter a remote fax number using the Numeric keypad, a Phonebook entry or One Touch  
Key and press [Enter].  
4
The display shows the current time.  
¾ Enter a Start Time for the originals to be sent and press [Enter].  
If you set a time earlier than the current time, the job will be sent at that time the following  
day.  
The originals will be sent to the mailbox at the specified time.  
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Fax Setup Options  
Changing the Fax Setup Options  
The Fax Setup Options contain features that enable you to enhance the appearance and style  
of your faxed document.  
Lighten/Darken Adjusts the lightness or darkness of the fax.  
Resolution The Resolution affects the appearance of the fax at the receiving fax terminal. A higher  
resolution produces better quality for photos. However, a lower resolution reduces  
communication time.  
Receive Mode Enables incoming transmissions to be answered appropriately. Used to set the default mode  
when sharing a fax and phone line.  
Fax Duplex Allows paper to be saved by printing on both sides.  
Speed Dials Using the Speed Dial number saves time typing the complete fax destination number.  
Group Dials Used to send a transmission to several destinations.  
One-Touch Keys The One-Touch Keys enable users to send transmissions with the press of a single button.  
MSG Confirm You can set your machine to print a report showing whether a transmission was successful,  
how many pages were sent, and more. The available options are On, Off, and On-Err, which  
prints only when a transmission is not successful.  
Auto Reduction When receiving a document containing pages as long as, or longer than, the paper loaded in  
the tray, the machine reduces the size of the document to fit the size of the paper loaded in  
the machine. With the feature Off the document will be divided and printed in actual size on  
two or more pages. Used when receiving international faxes on different paper sizes.  
Prefix Dial Adds a prefix to all numbers dialled. For example, to access an external line.  
Auto Report This produces a report with detailed information about the previous 50 communication  
operations, including time and dates.  
ECM Mode Error Correcting Memory (ECM) increases transmission accuracy by transmitting additional  
data with the main transmission to ensure characters are correctly interpreted by the receiving  
device. Used when sending technical data; not required when sending pictures or general  
documents. Transmission time is increased when ECM Mode is activated.  
Redials You can specify the number of redial attempts, from 1 to 13.  
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Ring to Answer Enables administrators to specify the number of times the machine rings, from 1 to 7, before  
answering an incoming call.  
Redial Term Used to set the time period between redial attempts.  
Ringer Enables ring volume to be varied. Used when sharing a fax and phone line.  
Junk Fax Setup Allows administrators to create a list of devices from which transmissions will not be accepted.  
Used when a lot of Junk Faxes are received and when the authorized fax list is unlikely to vary.  
Secure Receive Using the Secure Receive option provides a level of security for incoming fax jobs. A passcode  
must be entered in order for incoming fax jobs to be printed.  
Fax Auto Tray Selects the appropriate paper tray to print faxes.  
Dial Mode Enables administrators to set the default Dial Mode to match the fax line.  
DRPD Mode You can receive a call using the Distinctive Ring Pattern Detection (DRDP) feature, which  
enables a user to use a single telephone line to answer several different telephone numbers.  
You can set the machine to recognize which ring patterns to answer.  
¾ Press the [Machine Status] key.  
1
Enter  
Machine  
Status  
¾ Using the Navigation Keys select [Fax Setup] and press [Enter].  
2
¾ Using the Navigation Keys select the required setup option and press [Enter].  
3
¾ Using the “Fax Setup Options” starting on page 4-32 customize the settings to meet your  
requirements.  
Press [Enter] to save your selections.  
¾ Press [Menu/Exit] to exit each menu level and return to standby mode.  
4
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Fax Setup Options  
The following table lists all the Fax Setup options available and provides instructions for  
customizing each setting. Instructions for accessing the Fax Setup options are provided on  
page 4-30.  
OPTION  
Lighten/Darken  
Resolution  
SETTINGS  
5 Contrast Settings  
Standard  
DESCRIPTION  
Use to set the default Lighten/Darken setting.  
Use to set the default resolution for fax jobs.  
Fine  
Super Fine  
Tel  
Receive Mode  
Use to operate in manual mode. When a call is  
received pick up the external phone handset or press  
[Manual Dial]. If a fax tone can be heard, press [Start]  
and replace the handset.  
Fax  
The machine answers the incoming call and  
immediately switches to fax receive mode.  
Ans/Fax  
Use if attaching an answering machine to the  
machine. If the machine detects a fax tone, it  
switches to Fax mode automatically.  
DRPD  
You can receive a call using the Distinctive Ring  
Pattern Detection (DRPD) feature. This option is  
available when you setup DRPD mode.  
Fax Duplex  
Off  
Use to de-activate Fax Duplex.  
Long Edge  
Use to set fax jobs to print 2 sided, with the binding  
edge on the long edge.  
Short Edge  
Use to set fax jobs to print 2 sided, with the binding  
edge on the short edge.  
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Phonebook Setup:  
Speed Dials  
New  
¾ Enter a Speed Dial number (1-400) using the  
Numeric Keypad and press [Enter].  
If a number is already stored in the location a  
message displays. Enter a different Speed Dial  
number.  
¾ Enter the fax number you want to store using the  
Numeric Keypad and press [Enter].  
To insert a pause press the [Pause/Redial] key and  
a ’-’ displays.  
To add a charge code to the end of a number press  
the [Charge Code] key and enter it using the  
Numeric Keypad and press [Enter].  
¾ To assign a name, enter it using the Numeric  
Keypad and press [Enter]. If you do not require a  
name leave it empty and press [Enter].  
¾ To store more Speed Dial numbers repeat the  
procedure.  
Edit  
¾ Enter the Speed Dial number you want to edit and  
press [Enter].  
¾ Edit the number and press [Enter].  
¾ Edit the ID and press [Enter].  
¾ Repeat until all editing has been completed.  
¾ Press [Menu/Exit] when you have finished.  
Delete  
¾ Enter the Speed Dial number you want to delete  
and press [Enter].  
¾ If the displayed Speed Dial number with "delete?"  
next to it is correct press [Enter] again.  
¾ Repeat until all deleting is completed.  
¾ Press [Menu/Exit] when you have finished.  
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Phonebook Setup:  
Group Dials  
New  
¾ Enter a Group number (1-400) using the Numeric  
Keypad and press [Enter].  
If a number is already stored in the location a  
message displays. Enter a different Group Dial  
number.  
¾ The display asks you to enter a Speed Dial or One  
Touch number. Enter the number you want to store  
and press [Enter].  
¾ Continue entering numbers until all members are  
added. Press [Menu/Exit] when you have finished  
entering numbers.  
¾ To assign an ID to the Group enter it using the  
Numeric Keypad then press [Enter].  
If you do not require an ID leave it empty and press  
[Enter].  
Edit  
¾ Enter the Group Dial number you want to edit and  
press [Enter].  
Delete  
¾ Enter the Speed Dial or One Touch number you  
want to delete and press [Enter].  
¾ If the displayed number with "delete?" next to it is  
correct press [Enter] again to remove it from the  
group.  
¾ Repeat until all chosen numbers are deleted.  
¾ If at least one number remains edit the ID and  
press [Enter].  
¾ Press [Menu/Exit] when you have finished.  
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Phonebook Setup:  
One Touch Keys  
New  
¾ Enter a One Touch number (1-60) using the  
Numeric Keypad and press [Enter].  
¾ If a number is already stored in the location a  
message displays. Enter a different One Touch  
number.  
¾ Enter the fax number you want to store using the  
Numeric Keypad and press [Enter].  
¾ To insert a pause, press the [Pause/Redial] key  
and a ’-’ displays.  
¾ To add a charge code to the end of the number  
press the [Charge Code] key and enter it using the  
Numeric Keypad then press [Enter].  
¾ To assign a name, enter it using the Numeric  
Keypad then press [Enter]. If you do not require a  
name leave it empty and press [Enter].  
¾ To store more One Touch numbers repeat the  
procedure.  
¾ Press [Menu/Exit] when you have finished.  
Edit  
¾ Enter the One Touch number you want to edit and  
press [Enter].  
¾ Edit the number and press [Enter].  
¾ Edit the ID and press [Enter].  
¾ Repeat until all editing has been completed.  
¾ Press [Menu/Exit] when you have finished.  
Delete  
¾ Enter the One Touch number you want to delete  
and press [Enter].  
¾ If the displayed One Touch number with "delete?"  
next to it is correct press [Enter] again.  
¾ Repeat until all deleting is completed.  
¾ Press [Menu/Exit] when you have finished.  
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MSG Confirm  
On  
Off  
Sets the machine to print a transmission report for  
every fax transmission.  
De-activates printing a transmission report.  
On-Err  
Sets the machine to print a transmission report only if  
an error has occurred.  
Auto Reduction  
On  
Use to activate the machine performing an automatic  
reduction for over-sized fax jobs.  
Off  
Use to de-activate the automatic reduction. Over-  
sized jobs are printed on two pages.  
Prefix Dial  
Up to 5 digits  
The number entered will be added to the beginning of  
each fax sent.  
Auto Report  
On  
Off  
On  
Use to enable a report listing details about the  
previous 50 communication operations.  
ECM Mode  
Use to switch on ECM for all transmissions.  
Transmission time may be increased when ECM is  
enabled.  
Off  
Use to switch off ECM.  
Redials  
[0 - 13]  
[1 - 7]  
Use to set the number of redial attempts.  
Ring to Answer  
Use to set the number of rings before answering. This  
feature is disabled when Receive Mode is set to Ans/  
Fax.  
Redial Term  
Ringer  
[1 - 15]  
Use to set the number of minutes between redial  
attempts.  
Off  
Low  
Med  
High  
On  
Use to set the ringer volume.  
Junk Fax Setup  
Use to restrict receipt of junk mail by not allowing  
faxes to be received from remote machines  
registered on your machine.  
Off  
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Secure Receive  
On  
Off  
Use to set the default option for receiving secure  
faxes.  
To enable, choose [On], enter and confirm passcode.  
To enable Secure Receive for specific times, choose  
[Time Secure Rx], enter and confirm passcode.  
Choose [Set Default] to set the desired time for most  
days. Then choose [Set Time] to modify the desired  
time per day.  
Time Secure Rx  
To disable, choose [Off], enter current passcode. Any  
secure faxes still in memory will be printed.  
Fax Auto Tray  
Dial Mode  
Tray 1  
Tray 1 & Tray 2  
All  
Selects the default Paper Tray for Fax jobs.  
Tone  
Selects the default Dial Mode.  
Pulse  
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DRPD Mode  
Set  
"Distinctive Ring" is a telephone company service  
which enables a user to use a single telephone line to  
answer several different telephone numbers. The  
particular number someone uses to call you on is  
identified by different ringing patterns. Using the  
Distinctive Ring Pattern Detection feature, your fax  
machine can "learn" the ring pattern you designate to  
be answered by the FAX machine.  
Before using the Distinctive Ring Pattern Detection  
option, Distinctive Ring service must be installed on  
your telephone line by the telephone company. To set  
up Distinctive Ring Pattern Detection, you will need  
another telephone line at your location, or someone  
available to dial your FAX number from outside.  
To set up the DRPD mode:  
From [Fax Setup]:  
¾ Press the scroll button  
or  
until you see  
[DRPD Mode] on the bottom line and press  
[Enter].  
¾ When [Set] is displayed on the bottom line, press  
[Enter]. [Waiting Ring] appears on the display.  
¾ Call your fax number from another telephone. It is  
not necessary to place the call from a fax machine.  
¾ When your machine begins to ring, do not answer  
the call. The machine requires several rings to  
learn the pattern.  
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5 Copy  
Digital copying is available as standard on the Xerox FaxCentre  
2218.  
¾ Copying Procedure . . . . . . . . . . . . . . . . . . . . . . . . 5-2  
¾ Basic Copy Features . . . . . . . . . . . . . . . . . . . . . . . 5-6  
¾ Special Copy Features . . . . . . . . . . . . . . . . . . . . . 5-9  
¾ Compatible Features . . . . . . . . . . . . . . . . . . . . . . 5-13  
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Copying Procedure  
Select Copy Mode  
1
¾ Ensure Ready to Copy displays.  
Ready To Copy  
100%  
001  
Current Reduction /  
Number of Copies  
Enlarge Setting  
Copy Key  
¾ If necessary, press the [Copy] key  
to change to Copy mode.  
The Copy key remains  
illuminated when selected.  
Select the Paper Supply  
2
z For instructions  
on loading media,  
refer to “Loading  
Paper” on page 3-  
2.  
¾ To select a paper tray, press the  
[Paper Supply] key until the  
required tray is lit on the Status  
Map.  
For full media  
specifications  
refer to “Media  
Specificationson  
page 11-7.  
Tray 1 and the Bypass Tray are  
available as standard, Tray 2 is  
optional.  
If two tray lights display together,  
the Auto Tray Switching feature is  
active. When one tray runs out of  
paper, the machine will switch to  
the other selected tray.  
Status Map  
Paper Supply  
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When copying onto a paper size smaller than A4/Letter, the printed image may be  
offset and not reproduce correctly, even when Auto Fit is selected.  
)
¾ If the Bypass Tray is selected the  
Paper Type option displays. Use  
the Navigation Keys to select the  
Paper Type being loaded and  
press [Enter].  
If using the Bypass, remember  
to load the required stock.  
Enter  
Navigation Keys  
Load the Originals  
3
Document Feeder:  
¾ Remove all staples and paper  
clips prior to loading.  
¾ Adjust the sliding document  
Document  
Guides  
guides to the size required.  
¾ Insert the originals neatly into the  
Document Feeder, face up.  
The first page should be on top  
with the headings towards the  
back or left of the machine.  
¾ Align the stack with the left and  
rear edges of the tray. Adjust the  
guides to just touch the edges of  
the originals.  
L
Up to 50 sheets of 80 g/m² (20lb bond) paper can be loaded. Weight ranges from 45 - 105 g/m²  
(12.5 - 28lb). Sizes range from B5 to Legal (7” x 10” to 8.5” x 14” ). Refer to “Scanner and Copier  
Specifications” on page 11-5 for full Document Feeder specifications.  
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Document Glass:  
z When using the  
¾ Raise the Document Feeder and  
Document Glass,  
ensure there are  
no documents in  
the Document  
Feeder.  
position the original face down on  
the Document Glass.  
Align with the registration arrow in  
the rear left corner.  
Leaving the  
Document  
¾ Lower the Document Feeder.  
Feeder open  
while scanning  
will affect the  
image quality and  
toner  
consumption.  
Select the Copy Features  
4
z Only those  
features relevant  
to the machine  
configuration will  
be available.  
Reduce/Enlarge  
¾ Press the Copy feature key  
required on the Control Panel.  
Lighten/Darken  
Original Type  
Basic features available for Copy  
jobs are Lighten/Darken, Reduce/  
Enlarge, 2 Sided, Collated,  
Original Type and Color Original.  
For information about all the  
available Copy features,  
refer to “Basic Copy  
Features” on page 5-6, and  
“Special Copy Features” on  
page 5-9.  
)
Color Original  
2 Sided  
Collated  
¾ Using the Navigation Keys, select  
the setting required for the  
feature and press [Enter].  
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Enter the Quantity  
5
z The maximum  
¾ Use the Numeric Keypad to enter  
copy quantity is  
999.  
the number of copies required.  
¾ If necessary, press [Clear/Clear  
All] to clear the current quantity  
and enter a new quantity.  
Numeric Keypad  
Clear/Clear All  
6
z You can cancel a  
copy job while it is  
copying by  
pressing the  
[Stop] key twice.  
Press Start  
¾ Press [Start] to begin the copy  
job.  
¾ If the Document Glass is used  
and Collated is On, and a quantity  
higher than 1 has been entered,  
the [Scan Another?] option  
displays.  
Start  
Navigation Keys  
¾ To scan another original, load the  
next original and using the  
Navigation Keys select [Yes] and  
press [Enter].  
Continue the procedure until all  
the originals have been scanned.  
¾ Select [No] when all the originals  
have been scanned, and press  
[Enter].  
Printing commences and copies  
are delivered to the Output Tray.  
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Basic Copy Features  
There are seven basic Copy features available. These features can be selected using the  
feature keys located on the Control Panel.  
Lighten/Darken  
Original Type  
Reduce/  
Enlarge  
2 Sided  
Collated  
Color Original  
Feature Description  
FEATURE  
OPTIONS  
INSTRUCTIONS  
Lighten/Darken 5 Contrast Settings  
¾ Press [Copy].  
¾ Press [Lighten/Darken].  
z Use to adjust the  
contrast for a  
document  
¾ Using the Navigation Keys select a contrast  
containing faint  
or dark images.  
setting.  
Each time the key is pressed the selection block  
on the display moves to the left or right. As the  
selection block moves to the right the contrast  
becomes darker.  
¾ Press [Enter] to save the selection.  
Reduce/Enlarge 25 - 400% Reduce/Enlarge from 25 - ¾ Press [Copy].  
400% using the  
Document Glass, and  
from 25 - 100% using the ¾ Enter the percentage required using the Numeric  
Document Feeder.  
¾ Press [Reduce/Enlarge].  
z Use to reduce or  
enlarge an  
image from 25%  
to 400%,  
depending on  
the input area  
used.  
Keypad. The selected number displays or use the  
navigation buttons to scroll through.  
¾ Press [Enter] to save the selection.  
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Clone  
Use to print multiple  
¾ Press [Copy].  
images on a single sheet  
of paper. The number of  
images produced is  
determined automatically  
based on the original  
image size.  
¾ Press [Reduce/Enlarge].  
¾ Using the Navigation Keys, select [Clone] and  
press [Enter].  
Clone displays.  
z Only available using the  
Document Glass, ensure  
the Document Feeder is  
empty.  
Auto Fit Use to reduce or enlarge ¾ Press [Copy].  
the image to fit the paper  
size automatically.  
¾ Press [Reduce/Enlarge].  
¾ Using the Navigation Keys, select [Auto Fit] and  
z Only available using the  
Document Glass, ensure  
the Document Feeder is  
empty.  
press [Enter].  
Auto Fit displays.  
2 Sided  
1-1 Sided Use when originals are  
printed on 1 side and 1-  
¾ Press [Copy].  
¾ Press [2 Sided].  
z Use to produce  
1 or 2 sided copy  
output from 1 or  
2 sided originals.  
sided copies are required.  
¾ Use the Navigation Keys to select the option  
1-2 Sided Use when originals are  
required and press [Enter] to save the selection.  
Long  
printed on 1 side only and  
2 Sided copies, with the  
conventional "head to  
¾ If necessary, use the [Scan Side 2] option to scan  
side 2. Position side 2 on the Document Glass  
and select [Yes] then [Enter] to scan side 2.  
head" layout are required.  
¾ Continue the procedure until all the originals have  
1-2 Sided Use when originals are  
been scanned.  
Short  
printed on 1 side only and  
2 Sided copies, with the  
"head to toe" layout are  
required.  
¾ Select [No] when all the originals have been  
scanned, and press [Enter].  
2-1  
2-2  
Use when originals are  
printed on 2 sides and 1  
sided copies are required.  
Use when originals are  
printed on 2 sides and 2  
sided copies are required.  
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Collated  
On  
Use to produce collated  
output e.g. 2 copies of a 3  
page job will print one  
complete document,  
¾ Press [Copy].  
¾ Press [Collated].  
z Use to produce  
collated copy  
sets.  
¾ Use the Navigation Keys to select [On] and press  
followed by the second  
complete document.  
[Enter].  
Original Type  
Text  
Use for documents  
¾ Press [Copy].  
containing mostly text.  
¾ Press [Original Type].  
z Use to select the  
type of  
document being  
scanned.  
Mixed  
Use for documents with  
mixed text and graphics.  
¾ Use the Navigation Keys to select the option  
required and press [Enter].  
Photo  
On  
Use for photographs.  
Color Original  
Use when scanning color ¾ Press [Copy].  
originals.  
¾ Press [Color Original].  
z Use when  
scanning a color  
original.  
¾ Use the Navigation Keys to select [On] and press  
[Enter].  
Paper Supply  
Status  
Map  
The Status Map identifies ¾ Press [Copy].  
which paper tray is  
selected, when a paper  
tray is empty and when an  
error occurs.  
¾ To select a paper tray, press the [Paper Supply]  
z Use to select the  
paper source.  
key until the required tray is lit on the Status Map.  
The Status Map identifies which paper tray is  
selected, when a paper tray is empty and when an  
error occurs. The Status Map has a light for each  
paper tray.  
Bypass  
Paper  
Jam  
Each time the [Paper Supply] key is pressed, a  
different tray is selected and a green light displays  
to indicate the selected tray. When two tray lights  
display together, the Auto Tray Switching feature  
is active. This enables the machine to switch to a  
different tray if the current tray runs out of paper.  
Tray 1  
Tray 2  
If a paper tray is empty, the light will flash and if  
enabled, an error tone will sound.  
Bypass Use to notify the machine ¾ If the Bypass Tray is selected the Paper Type  
the type of paper loaded  
option displays. Use the Navigation Keys to select  
in the Bypass Tray.  
the Paper Type being loaded and press [Enter].  
If using the Bypass, remember to load the  
required stock.  
Page 5-8  
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01_UG.book Page 9 Wednesday, March 7, 2007 3:00 PM  
Special Copy Features  
The special Copy features available can be accessed by pressing the Menu/Exit key and then  
selecting Copy Features on the display.  
Menu/Exit  
Enter  
Navigation Keys  
Feature Description  
FEATURE  
OPTIONS  
TO SELECT  
ID Card Copy  
-
¾ Press [Menu/Exit].  
¾ Using the Navigation Keys select [Copy Features]  
z Use to copy both  
sides of an ID  
document e.g. a  
drivers license,  
onto one side of  
paper.  
and press [Enter].  
¾ Use the Navigation Keys to select [ID Card Copy]  
and press [Enter].  
¾ [Press Start S.1] displays. Load Side 1 of the  
original on the Document Glass and press [Start].  
¾ Repeat for Side 2 when [Press Start S.2] displays.  
The machine prints both sides of the ID document  
on one side of paper.  
Xerox FaxCentre 2218 User Guide  
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01_UG.book Page 10 Wednesday, March 7, 2007 3:00 PM  
Edge Erase  
Off  
Use to de-activate the  
feature.  
¾ Press [Menu/Exit].  
¾ Using the Navigation Keys select [Copy Features]  
z Use to ’clean up’  
the edges of an  
original e.g. if it  
is frayed or has  
hole punch or  
and press [Enter].  
Small Orig Use to erase 6 mm (0.25")  
Edges  
from the edge of the  
document.  
¾ Use the Navigation Keys to select [Edge Erase]  
and press [Enter].  
staple marks.  
Binder Use to erase 24 mm (1.0")  
¾ Select the required Edge Erase option and press  
Holes  
from the left edge of the  
document.  
[Enter] to save the selection.  
Book  
Use to erase 6 mm (0.25")  
Center & from the left and right  
Edges edge of the document.  
Border Use to create a border  
Surround around all edges of the  
document.  
Margin Shift  
Off  
Use to de-activate the  
feature.  
¾ Press [Menu/Exit].  
¾ Using the Navigation Keys select [Copy Features]  
z Use to create a  
binding edge for  
the document.  
and press [Enter].  
Auto  
Use to center the image  
Center on the paper.  
¾ Use the Navigation Keys to select [Margin Shift]  
and press [Enter].  
Left  
Use to enter a shift  
Margin amount for the left margin.  
¾ Select the required Margin Shift option and press  
[Enter].  
Right  
Use to enter a shift  
Margin amount for the right  
¾ If required, enter a shift amount using the Numeric  
margin.  
Keypad and press [Enter].  
Top  
Use to enter a shift  
Margin amount for the top  
margin.  
Bottom Use to enter a shift  
Margin amount for the bottom  
margin.  
Page 5-10  
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01_UG.book Page 11 Wednesday, March 7, 2007 3:00 PM  
Book Copy  
Off  
Use to de-activate the  
feature.  
¾ Use the Document Glass when copying bound  
documents.  
z Use when  
copying bound  
documents. If  
the document is  
too thick, lift the  
cover until its  
hinges are  
caught by the  
stopperandthen  
close the cover.  
¾ Press [Menu/Exit].  
Left Page Use to scan and copy the  
left page of a bound  
¾ Using the Navigation Keys select [Copy Features]  
document.  
and press [Enter].  
Right  
Page  
Use to scan and copy the  
right page of a bound  
document.  
¾ Use the Navigation Keys to select [Book Copy]  
and press [Enter].  
¾ Select the required Book Copy option and press  
Both  
Pages  
Use to scan and copy  
both pages of a bound  
document.  
[Enter].  
Auto Suppress  
On  
Off  
Use to activate the Auto ¾ Press [Menu/Exit].  
Suppress feature.  
¾ Using the Navigation Keys select [Copy Features]  
z Use when  
copyingoriginals  
which require  
the background  
to be removed.  
and press [Enter].  
Use to de-activate the  
feature.  
¾ Use the Navigation Keys to select [Auto  
Suppress] and press [Enter].  
¾ Select [On] and press [Enter].  
Covers  
Off  
Use to de-activate the  
feature.  
¾ Press [Menu/Exit].  
¾ Using the Navigation Keys select [Copy Features]  
z Use to  
automatically  
add covers to  
your copied set  
using stock  
taken from  
and press [Enter].  
Front  
Use to add a blank or  
printed front cover to the  
copies.  
¾ Use the Navigation Keys to select [Covers] and  
press [Enter].  
Back  
Use to add a blank or  
printed back cover to the  
copies.  
another tray.  
¾ Select the required Covers option and press  
[Enter].  
¾ Select the Paper Tray containing the covers stock  
Front & Use to add a blank or  
and press [Enter].  
Back  
printed front and back  
cover to the copies.  
¾ Select [Blank] or [Printed] depending on your  
requirement, and press [Enter].  
Xerox FaxCentre 2218 User Guide  
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01_UG.book Page 12 Wednesday, March 7, 2007 3:00 PM  
Transparencies  
Off  
Use to de-activate the  
feature.  
¾ Press [Menu/Exit].  
¾ Using the Navigation Keys select [Copy Features]  
z Use to create a  
single set of  
transparencies  
with blank or  
printed  
and press [Enter].  
Bypass Use to create a single set  
of transparencies with a  
blank or printed divider  
between each  
¾ Use the Navigation Keys to select  
[Transparencies] and press [Enter].  
separators.  
¾ Use the Navigation Keys to select [Bypass] and  
transparency.  
press [Enter].  
¾ Use the Navigation Keys to select [Off], [Printed]  
or [Blank] for the separators and press [Enter].  
¾ Select a Paper Tray for the separators and press  
[Enter].  
Create Booklet  
On  
Off  
Use to activate the Create ¾ Press [Menu/Exit].  
Booklet feature.  
¾ Using the Navigation Keys select [Copy Features]  
z Use to copy a  
document as a 2  
Sided job and  
arrange the  
pages to  
and press [Enter].  
Use to de-activate the  
feature.  
¾ Use the Navigation Keys to select [Create  
Booklet] and press [Enter].  
produce a  
booklet when  
folded.  
¾ Select [On] and press [Enter].  
N Up  
Off  
Use to de-activate the  
feature.  
¾ Press [Menu/Exit].  
¾ Using the Navigation Keys to select [Copy  
z Use to print 2 or  
4 original  
images reduced  
on to one page.  
Features] and press [Enter].  
2 Up  
Use to print the images  
from 2 originals on to one  
page.  
¾ Use the Navigation Keys to select [N Up] and  
press [Enter].  
4 Up  
Use to print the images  
from 4 originals on to one  
page. (Only available with  
DADF).  
¾ Select the required N Up option and press [Enter].  
Page 5-12  
Xerox FaxCentre 2218 User Guide  
01_UG.book Page 13 Wednesday, March 7, 2007 3:00 PM  
Compatible Features  
The following table indicates which features are compatible with other features. It also shows  
which input area can be used for a feature e.g. the Document Feeder or Document Glass.  
Document  
Feeder or Glass  
ID Copy Book Create N Up  
Copy Booklet  
Edge Erase  
Margin  
Shift Suppress  
Auto  
Covers  
Trans-  
parencies  
COPY  
FEATURE  
ID Copy  
Glass  
Glass  
Book Copy  
Create Booklet  
X
Document Feeder  
X
X
X
X
2 Up  
Glass / Document  
Feeder  
N Up  
O
4 Up  
Document Feeder  
Glass  
X
X
X
X
X
X
Small Orig  
Edges  
Edge  
Erase  
X
O
X
O
X
X
X
X
X
O
X
Binder Holes Glass / Document  
X
X
X
X
X
X
X
X
X
X
X
O
X
X
X
O
X
X
X
X
X
O
X
Feeder  
Book Center  
& Edges  
Glass  
Border  
Surround  
Glass / Document  
Feeder  
Auto Center  
Glass  
Margin  
Shift  
X
O
Small Orig Only  
Left  
Glass / Document  
Feeder  
O
O
O
O
O
X
O
Not Book Center & Edges  
Right  
Glass / Document  
Feeder  
O
Not Book Center & Edges  
Top  
Glass / Document  
Feeder  
O
Not Book Center & Edges  
Bottom  
Glass / Document  
Feeder  
O
Not Book Center & Edges  
Glass / Document  
Feeder  
Auto Suppress  
Covers  
O
O
Glass / Document  
Feeder  
O
O
O
O
O
Not Book Center & Edges  
or Small Original  
Not Auto  
Center  
Glass / Document  
Feeder  
Transparencies  
X
X
O
O
X
X
X
X
O
O
X
Not Auto  
Center  
%
Glass / Document  
Feeder  
R/E  
O
X
O
O
Binder Holes & Border  
Surround Only  
AutoFit  
Clone  
Glass  
Glass  
X
X
X
X
X
X
X
X
X
X
X
X
O
X
X
O
O
O
O
X
X
O
O
O
X
Small Orig Only  
O
Small Orig Only  
Glass / Document  
Feeder  
Collate  
O
Not Book Center & Edges  
or Small Original  
Not Auto  
Center  
Key:  
O
=Compatible  
X
=Incompatible  
Xerox FaxCentre 2218 User Guide  
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Page 5-14  
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01_UG.book Page 1 Wednesday, March 7, 2007 3:00 PM  
6 Print  
Direct Printing using a USB or Parallel Port connection is  
available as standard on the Xerox FaxCentre 2218.  
Networked Printing, including a driver compatible with  
TM  
PostScript®3 , is available as an option.  
¾ Printing a Document . . . . . . . . . . . . . . . . . . . . . . . 6-2  
¾ Printer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3  
¾ PCL Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5  
Xerox FaxCentre 2218 User Guide  
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Printing a Document  
The Xerox FaxCentre 2218 supports printing from these operating systems:  
Windows XP  
Windows 2000  
-
-
-
-
-
Windows NT V4.0  
Windows 98/Millennium Edition  
Mac OS10.3 and Linux are supported in the optional Network Kit  
Your Workstation and the Xerox FaxCentre 2218 must be connected and configured for  
printing from these environments.  
TM  
A PCL print driver is supplied as standard and a driver compatible with PostScript®3 is  
supplied in the optional Network Kit.  
Instructions for loading drivers and connecting the machine via USB or Parallel port  
are provided in the Getting Started chapter. For network connections, refer to the  
System Administration Guide supplied with your Xerox FaxCentre 2218, or contact  
your System Administrator.  
)
Prior to printing, ensure all relevant connections have been made, the machine is powered on  
and there is paper in the paper tray.  
¾ Start the program you are using to create the document and create or open the document  
requiring printing.  
1
2
¾ Select [Print] or [Print Setup] from the File menu.  
Ensure that your Xerox FaxCentre 2218 is selected as your default printer.  
¾ Select [Properties] if you want to make any programming selections for your print job.  
3
4
¾ Select [OK] to close the Properties dialog box.  
¾ Select [OK] to process and send the print job.  
The job will automatically be printed on your machine.  
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Printer Settings  
Most Windows software applications allow you to make changes to the printer settings. This  
includes settings that determine how a print job looks such as paper size, paper orientation,  
and margins.  
Settings made in the application to create the document will usually override settings made in  
the printer driver.  
You do not need to use any of the control panel keys to use the machine as a printer.  
For example, if you want to adjust the printing contrast you select the settings in the  
printer driver, not the Lighten/Darken feature on the machine’s control panel.  
)
Accessing Printer Settings  
You can access printer settings by using either of these methods.  
Windows 98/Me  
¾ Select File > Print > Properties or File > Print Setup from within any Windows application.  
OR  
¾ Select Xerox FaxCentre 2218 printer from the Printers folder, then select File > Properties  
(or select the printer icon in the Printers folder, and click the right mouse button).  
Windows NT 4.0  
¾ Select File > Print > Properties or File > Print Setup from within any Windows application.  
OR  
¾ Select Xerox FaxCentre 2218 printer from the Printers folder, click the right mouse button,  
then select Document Defaults from the drop-down list.  
Windows 2000  
¾ Select File > Print from within any Windows application.  
OR  
¾ Select Xerox FaxCentre 2218 printer from the Printers folder, click the right mouse button,  
then select Properties and Printing Preferences from the drop-down list.  
Xerox FaxCentre 2218 User Guide  
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01_UG.book Page 4 Wednesday, March 7, 2007 3:00 PM  
Windows XP  
¾ Select File > Print > Properties from within any Windows application.  
¾ Select Xerox FaxCentre 2218 printer from the Printers and Faxes folder, click the right  
mouse button, then select Printing Preferences from the drop-down list.  
Page 6-4  
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01_UG.book Page 5 Wednesday, March 7, 2007 3:00 PM  
PCL Driver  
When the Printer Properties are displayed, the print job settings can be reviewed and  
changed. The Properties window consists of six tabs:  
-
-
-
-
-
-
Layout  
Paper  
Image Options  
Output Options  
Watermark  
About  
If the Printer Properties are accessed through the Printers folder, additional Windows-based  
tabs are available.  
For information on the Windows-based tabs, refer to documentation provided with  
Windows.  
)
For detailed information about the printer settings available on each tab, please refer to the  
printer driver on-line Help.  
If you access Printer Properties through the Printers folder, any settings made will  
become the default settings for the printer. Settings made when Printer Properties are  
accessed through an application File menu and Print or Print Setup will remain active  
until the application you are printing from is closed.  
)
Xerox FaxCentre 2218 User Guide  
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01_UG.book Page 6 Wednesday, March 7, 2007 3:00 PM  
Layout Tab  
Portrait  
Landscape  
Use to print across the width of  
the page, letter style.  
Use to print across the length  
of the page, spreadsheet  
style.  
Rotate 180 Degrees  
Favorites  
Use to rotate the images 180  
degrees.  
Use this option to store  
your selections for a  
particular job. After making  
selections, enter a job title  
in the window and select  
[Save].  
Long Edge  
Use this option when you require 2  
sided output in a Book orientation.  
Help  
Short Edge  
Use to access the  
Help system which  
provides detailed  
information about all  
the Print Driver  
features.  
Use this option when you require 2  
sided output in a Calendar  
orientation.  
More Layout Options  
Cancel  
OK  
Provides access to additional layout  
features such as multiple pages per side,  
poster, booklet printing, fit to page and  
reduce/enlarge.  
Closes the dialog and  
returns all settings to the  
values in place before the  
dialog was opened.  
Use to accept  
the selections  
made and  
close the  
dialog.  
Page 6-6  
Xerox FaxCentre 2218 User Guide  
01_UG.book Page 7 Wednesday, March 7, 2007 3:00 PM  
Paper Tab  
Size  
Print Quantity  
Use to select the size of paper  
required from the drop down  
menu.  
Use to select the number of  
prints required.  
Custom  
Use to enter a  
customized paper size.  
Type  
Use to select the type of  
paper required.  
Cover Page  
Source  
Use to select the required  
paper source for a cover  
page.  
Use to select the required  
paper source for the job.  
Banner Page  
Use to select whether a banner page is  
required.  
Xerox FaxCentre 2218 User Guide  
Page 6-7  
01_UG.book Page 8 Wednesday, March 7, 2007 3:00 PM  
Image Options Tab  
Print Quality Mode  
Use to select the print resolution. 1200  
dpi produces the highest quality output,  
600 dpi is the lowest.  
Image Quality  
Use to select the Image  
Quality setting to apply to the  
job. The options available  
depend on the resolution  
selected.  
Toner Save Mode  
Use to activate Toner  
Save mode. Produces a  
lower quality output and  
uses less toner.  
Graphic Options  
Provides access to additional options which allow you to select  
to print your output as graphics or bitmaps. You can also select  
to print all text in black.  
Page 6-8  
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01_UG.book Page 9 Wednesday, March 7, 2007 3:00 PM  
Output Options Tab  
Print Order  
Use to select a sequence for your print job.  
Select whether to reverse all pages, print odd  
pages or print even pages.  
Collate  
Select to produce  
collated output  
Xerox FaxCentre 2218 User Guide  
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01_UG.book Page 10 Wednesday, March 7, 2007 3:00 PM  
Watermark Tab  
Current Watermarks  
Watermarks are background images which print on each page. They are useful  
for adding information such as Draft or Confidential, or the name of your  
company. Select the Watermark required from the list shown, or create a new  
Watermark.  
Add, Update and Delete  
Use these options to create  
new Watermarks, edit  
Watermarks or delete a  
Watermark.  
Font Attributes  
Watermark Message  
Select the font type, style,  
size and greyscale to use  
for your Watermark.  
Use this window to enter the  
text you would like to add as  
a Watermark.  
First Page Only  
Select this option if you  
want the Watermark to print  
on the first page only, and  
not the rest of the  
Message Angle  
document.  
Select to print the  
Watermark horizontally,  
vertically or a specified  
angle.  
Page 6-10  
Xerox FaxCentre 2218 User Guide  
01_UG.book Page 11 Wednesday, March 7, 2007 3:00 PM  
About Tab  
The About Tab provides information about the printer driver. It provides the program version  
number and copyright information relating to the printer driver. Clicking on this page will  
connect you to the Xerox website, provided you have access to the Internet.  
Xerox FaxCentre 2218 User Guide  
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Page 6-12  
Xerox FaxCentre 2218 User Guide  
01_UG.book Page 1 Wednesday, March 7, 2007 3:00 PM  
7 Scan  
Direct Scanning using a USB or Parallel Port connection is  
available as standard on the Xerox FaxCentre 2218.  
A color scanner is provided as standard.  
¾ TWAIN Scanner Program . . . . . . . . . . . . . . . . . . . 7-2  
¾ TWAIN Scanning Procedure . . . . . . . . . . . . . . . . . 7-3  
¾ Scanning Using the WIA Driver. . . . . . . . . . . . . . . 7-6  
Xerox FaxCentre 2218 User Guide  
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01_UG.book Page 2 Wednesday, March 7, 2007 3:00 PM  
TWAIN Scanner Program  
The Xerox FaxCentre 2218 TWAIN Scanner program is used to scan images, graphics,  
photographs, and printed text. Documents can be fed from the Document Feeder or placed  
on the Document Glass.  
The TWAIN driver is a program for PC printing that supports Windows 98, Windows NT4.0,  
Windows 2000, Windows Me and Windows XP environments. Using an independent protocol  
and the USB or parallel port, the TWAIN driver converts the scanned image into a standard  
format that you can edit.  
Macintosh 10.3 or higher and Linux TWAIN Scanning are supported with the Network / PS3  
Kit.  
Page 7-2  
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01_UG.book Page 3 Wednesday, March 7, 2007 3:00 PM  
TWAIN Scanning Procedure  
Open the Image Editing Application  
1
z For instructions  
on loading media,  
refer to “Loading  
Paper” on page 3-  
2.  
¾ Open your image editing  
application and acquire the  
FaxCentre 2218 TWAIN Scanner.  
This feature allows you to convert  
hard copy images into electronic  
images that you can use in other  
documents.  
For full media  
specifications  
refer to “Media  
Specificationson  
page 11-7.  
Load the Originals  
32  
Document Feeder:  
z Up to 50 sheets of  
80 g/m² (20lb  
bond) paper can  
be loaded.  
Weight ranges  
from 45 - 105 g/  
m² (12.5 - 28lb).  
Sizes range from  
B5 to Legal (7” x  
10” to 8.5” x 14”).  
Refer to “Scanner  
and Copier  
¾ Remove all staples and paper  
clips prior to loading.  
¾ Adjust the sliding document  
Document  
Guides  
guides to the size required.  
¾ Insert the originals neatly into the  
Document Feeder, face up.  
The first page should be on top  
with the headings towards the  
back or left of the machine.  
Specificationson  
page 11-5 for full  
Document  
¾ Align the stack with the left and  
rear edges of the tray. Adjust the  
guides to just touch the edges of  
the originals.  
Feeder  
specifications.  
Xerox FaxCentre 2218 User Guide  
Page 7-3  
01_UG.book Page 4 Wednesday, March 7, 2007 3:00 PM  
z When using the  
Document Glass,  
ensure there are  
no documents in  
the Document  
Feeder.  
Document Glass:  
¾ Raise the Document Feeder and  
position the original face down on  
the Document Glass.  
Align with the registration arrow in  
the rear left corner.  
Leaving the  
Document  
Feeder open  
while scanning  
will affect the  
image quality.  
¾ Lower the Document Feeder.  
Select the Scan Features  
3
z For Scanner  
specifications  
refer to “Scanner  
and Copier  
Specificationson  
page 11-5.  
¾ Select [New Scan] in your  
application to access the TWAIN  
driver options.  
¾ Customize the settings available  
on the TWAIN driver for the job,  
for example Image Type,  
Resolution, Document Type and  
Enlarge/Reduce.  
Page 7-4  
Xerox FaxCentre 2218 User Guide  
01_UG.book Page 5 Wednesday, March 7, 2007 3:00 PM  
Select Preview  
4
¾ Select the [Prescan] option on the  
TWAIN driver window.  
The image displays on the  
screen. This gives you the  
opportunity to select the specific  
area you wish to scan.  
¾ If necessary, drag the selection  
tool to the area requiring  
scanning.  
Prescan  
Select Scan  
5
6
¾ Select the [Scan] option on the  
TWAIN driver window.  
The specified image displays on  
the screen.  
Scan  
Save the Image  
¾ Select [File] and [Save].  
The image is saved and can now  
be used in another document if  
required.  
¾ Remove your original from the  
Document Glass or Document  
Feeder.  
Xerox FaxCentre 2218 User Guide  
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01_UG.book Page 6 Wednesday, March 7, 2007 3:00 PM  
Scanning Using the WIA Driver  
Your machine also supports the Windows Image Acquisition (WIA) driver for scanning images.  
WIA is one of the standard components provided by Microsoft® Windows® XP and Me and  
works with digital cameras and scanners. Unlike the TWAIN driver, the WIA driver allows you  
to scan and easily manipulate images without using additional software.  
L
The WIA driver works only on Windows XP and Me with USB port.  
WIA Scanning Procedure  
¾ Load the document(s) face up into the Document Feeder.  
1
OR  
Place a single document face down on the Document Glass.  
¾ From the Start menu on your desktop window, select [Settings], [Control Panel], and then  
[Scanners and Camera].  
2
3
4
¾ Double click your scanner driver icon. The Scanner and Camera Wizard launches.  
¾ Choose your scanning preferences and click [Preview] to see how your preferences affect  
the picture.  
¾ Click [Next].  
5
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¾ Enter a picture name, and select a file format and destination to save the picture.  
6
7
¾ Follow the on-screen instructions to edit the picture after it is copied to your computer.  
If you want to cancel the scan job, press the Cancel button on the Scanner and  
)
Camera Wizard.  
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8 Machine Administration  
The FaxCentre 2218 can be customized to meet your individual  
requirements.  
¾ Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2  
¾ ControlCentre . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4  
¾ Department Codes . . . . . . . . . . . . . . . . . . . . . . . . 8-7  
¾ Passcode Protection . . . . . . . . . . . . . . . . . . . . . . 8-12  
¾ Clear Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-15  
¾ Maintenance Tools. . . . . . . . . . . . . . . . . . . . . . . . 8-16  
¾ Dial Tone Detection (DT Detection). . . . . . . . . . . 8-20  
¾ Enabling or Disabling Auxiliary Access . . . . . . . . 8-21  
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Reports  
Various Reports are available to assist in confirming and monitoring machine activity. Reports  
can be set up to include specific information, or to print automatically.  
Reports Available  
REPORT  
DESCRIPTION  
Fax Phonebook  
Fax TX  
This list contains all the numbers currently stored in the machine’s  
fax phonebook as Speed Dial, Group Dial and One Touch  
numbers.  
This report contains information about recent transmission  
activities.  
Fax RX  
This report contains information about recent reception activities.  
System Data  
This report shows the status of the user-selectable options. After  
settings are changed, print this list to confirm your changes.  
Scheduled Jobs  
This list identifies the documents currently stored for Delay Send,  
Priority Send, Group Dial and TX Poll operations. This list shows  
the starting time and type of operation.  
Fax TX Confirm  
Junk Fax List  
This list shows a list of confirmed fax transmissions.  
This list shows the fax numbers defined as junk fax numbers by  
using the Junk Fax Setup menu.  
Billing Counters  
Connect Page  
This report lists the billing counters and their current amounts.  
Provides connection information when the optional Network Kit is  
installed.  
PCL Font List  
PS Font List  
Lists the available PCL fonts.  
TM  
Lists the fonts compatible with PostScript®3 available (only with  
network kit).  
Print All Reports  
Use this option to print all the available reports.  
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Printing Reports  
Use the following instructions to print a report.  
¾ Press the [Reports] key.  
1
Reports  
Enter  
¾ Using the Navigation Keys select the required report and press [Enter].  
2
1
The report is processed and printed.  
Or,  
¾ Press the [Machine Status] key.  
Enter  
Machine  
Status  
¾ Using the Navigation Keys select [Reports] and press [Enter].  
2
3
¾ Using the Navigation Keys select the required report and press [Enter].  
The report is processed and printed.  
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ControlCentre  
ControlCentre is software available for the FaxCentre 2218 which enables Fax and Print  
options and features to be setup and viewed remotely using a PC. This tool also enables  
firmware upgrades.  
After setting up Fax options, creating phonebooks or setting Print options simply click [Apply]  
on the ControlCentre screen to download the new settings to the machine.  
Installing ControlCentre  
When FaxCentre 2218 software is installed the ControlCentre utility is installed automatically.  
For information on installing refer to “Maintenance Tools” on page 8-16.  
)
Running ControlCentre  
Use the following instructions to run ControlCentre:  
¾ Start the Windows software.  
1
12  
¾ From Programs select [FaxCentre 2218], then [ControlCentre].  
The ControlCentre screen displays.  
Using ControlCentre  
The ControlCentre software provides three tabs:  
-
-
-
Phonebook  
Firmware Update  
Printer  
To exit ControlCentre, click the [Exit] key in the bottom of each tab screen.  
For further details, click the [Help] key in the bottom of each tab screen.  
When the settings on ControlCentre are changed, or when ControlCentre is run, the  
settings on the machine and on ControlCentre will be automatically updated to the  
latest settings made either on the machine or on ControlCentre.  
)
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Phonebook Tab  
Click on the [Phonebook] tab to create and edit phonebook entries for use with Fax.  
Retrieves the  
phonebook entries  
from the Xerox  
FaxCentre 2218 to  
ControlCentre  
Phonebook entries  
Allows the  
phonebook entries  
to be downloaded  
from ControlCentre  
to the Xerox  
Allows a selected  
phonebook entry to  
be edited in a  
FaxCentre 2218  
separate Edit dialog  
box  
Deletes a selected  
phonebook entry  
Deletes all phonebook  
entries  
Firmware Update Tab  
Click on the [Firmware Update] tab to update the firmware of the machine.  
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Printer Tab  
Click on the [Printer] tab to set default print options.  
PCL Button  
Click on the [PCL] button on the Printer tab to set options for PCL printing.  
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Department Codes  
Department Codes allow the Administrator to restrict usage and record usage data for  
specified departments.  
L
When using department codes a department will stay logged in until a ’Clear All’ action is  
performed, the machine timeout expires, or power is cycled. See Machine Setup 2-21 for  
information on changing the timer.  
Setting Departments  
The Department Codes feature must be enabled before the set departments become  
active. See the Managing Departments section.  
)
¾ Press the [Machine Status] key.  
1
Enter  
Machine  
Status  
¾ Using the Navigation Keys select [System Admin Tools] and press [Enter].  
2
3
¾ If the System Admin Tools have already been passcode protected, type in the  
password and press [Enter].  
¾ Select [Department Codes] using the Navigation Keys and press [Enter].  
¾ Enter the Master Access Code.  
The first time you access Department Codes, you will be prompted to enter a  
master access code then re-enter it to confirm the code.  
)
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¾ Select [Set] using the Navigation Keys and press [Enter].  
4
¾ Enter a number to identify the department and press [Enter].  
¾ Enter a name to identify the department and press [Enter].  
¾ Enter the passcode for that department and press [Enter].  
¾ Continue to add departments as required.  
Printing Department Data  
This setting is used to print two reports, a Department Code report and a Department Journal.  
¾ Press the [Machine Status] key.  
1
2
¾ Using the Navigation Keys select [System Admin Tools] and press [Enter].  
¾ If the System Admin Tools have already been passcode protected, type in the  
password and press [Enter].  
¾ Select [Department Codes] using the Navigation Keys and press [Enter].  
3
4
¾ Enter the Master Access Code.  
The first time that you access Department Codes, you will be prompted to enter a  
master access code then re-enter it to confirm the code.  
)
¾ Select [Print] using the Navigation Keys and press [Enter].  
¾ Select the required report and press [Enter].  
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Managing Departments  
This setting is used to enable or disable Department Mode and to clear Department data and  
codes.  
¾ Press the [Machine Status] key.  
1
2
¾ Using the Navigation Keys select [System Admin Tools] and press [Enter].  
¾ If the System Admin Tools have already been passcode protected, type in the  
password and press [Enter].  
¾ Select [Department Codes] using the Navigation Keys is displayed and press [Enter].  
3
¾ Enter the Master Access Code.  
The first time that you access Department Codes, you will be prompted to enter a  
master access code then re-enter it to confirm the code.  
)
¾ Select [Management] using the Navigation Keys and press [Enter].  
4
5
¾ Select [Department Mode] using the Navigation Keys and press [Enter].  
¾ To enable Department Mode, select [On] and press [Enter].  
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¾ Select [Clear Department] using the Navigation Keys and press [Enter].  
6
¾ To clear the Journal, select [Journal] and press [Enter].  
¾ To remove a Department Code, select [Code] and press [Enter].  
To remove all Department Codes select [All] and press [Enter].  
To remove individual Department Codes, select [Each], press [Enter], enter the  
Department Number and confirm the removal.  
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Changing the Master Code  
¾ Press the [Machine Status] key.  
1
2
¾ Using the Navigation Keys select [System Admin Tools] and press [Enter].  
¾ If the System Admin Tools have already been passcode protected, type in the  
password and press [Enter].  
¾ Select [Department Codes] using the Navigation Keys and press [Enter].  
3
¾ Enter the Master Access Code.  
The first time that you access Departments Codes, you will be prompted to enter a  
master access code then re-enter it to confirm the code.  
)
¾ Select [Change M. Code] and press [Enter].  
4
5
¾ To change the Master Code, select [Change] and press [Enter].  
Enter the new Master Code.  
Deleting the Master Code disables the Department Codes feature.  
)
¾ To remove the Master Code, select [Delete] and press [Enter].  
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Passcode Protection  
System Administration functions can be restricted to individual users by requiring that a  
passcode be entered before access to the functions can be granted.  
Enable Passcode Protection  
¾ Press the [Machine Status] key.  
1
2
¾ Using the Navigation Keys select [System Admin Tools] and press [Enter].  
If the System Admin Tools have already been passcode protected, type in the password  
and press [Enter].  
¾ Select [Passcode Protect] using the Navigation Keys and press [Enter].  
3
When the machine is first installed, the passcode is blank. When you choose Yes, you  
will be asked to enter the passcode. Simply press [Enter] when requested to enter the  
passcode.  
)
¾ Using the Navigation Keys select the Function to protect from the table below and press  
[Enter].  
4
5
¾ Using the Navigation Keys select the Permissions from the table below for the function you  
chose in the previous step. Press [Enter].  
FUNCTION  
Machine Setup  
PERMISSIONS  
Protect All  
Allow All  
Allow Tray Sizes  
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Fax Setup  
Protect All  
Allow All  
Allow Speed Dials  
Allow Group Dials  
Allow One Touch Keys  
Allow Phonebook Setup  
Protect All  
Sys. Admin Tools  
Reports  
Allow All  
Protect All  
Allow All  
Off  
¾ To protect more Functions select [Yes], press [Enter] and repeat steps 4 and 5.  
6
7
To end, select [No] and enter the passcode.  
¾ If you enabled Passcode Protection, refer to “Change the Passcode” starting on page 8-13  
to enter the new passcode.  
Change the Passcode  
This procedure is used to change an existing passcode or to enter a passcode after Passcode  
Protect has been enabled.  
¾ Press the [Machine Status] key.  
1
2
¾ Using the Navigation Keys select [System Admin Tools] and press [Enter].  
¾ If the System Admin Tools have already been passcode protected, type in the password  
and press [Enter].  
¾ Select [Change Passcode] using the Navigation Keys and press [Enter].  
3
¾ Enter the existing passcode and press [Enter].  
This will be blank if you have just enabled Passcode Protection  
)
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¾ Enter the new passcode and press [Enter].  
4
5
¾ Confirm the new passcode and press [Enter].  
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Clear Memory  
This tool is provided to let you clear the data from selected areas of memory. For Fax, you can  
clear the phonebook and both receive and transmit history data.  
Clearing the Memory  
¾ Press the [Machine Status] key.  
1
2
¾ Using the Navigation Keys select [System Admin Tools] and press [Enter].  
¾ If the System Admin Tools have already been passcode protected, type in the password  
and press [Enter].  
¾ Select [Clear Memory] using the Navigation Keys and press [Enter].  
¾ Select the option required and press [Enter].  
The choices are:  
3
System Data  
Fax Phone Book  
Fax RX History  
Fax TX History  
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Maintenance Tools  
A number of maintenance tools are provided in System Admin Tools:  
Serial Number  
Notify Toner Low  
-
-
-
-
-
New Drum  
Clean Drum  
Billing Counters  
These tools can also be accessed using Xerox CentreWare, refer to the System  
Administration Guide for more information.  
)
Check the Serial Number  
¾ Press the [Machine Status] key.  
1
2
¾ Using the Navigation Keys select [System Admin Tools] and press [Enter].  
¾ If the System Admin Tools have already been passcode protected, type in the password  
and press [Enter].  
¾ Select [Maintenance] and press [Enter].  
¾ Select [Serial Number] and press [Enter].  
The serial number of the FaxCentre 2218 is displayed.  
¾ Press [Menu/Exit] to exit this function.  
3
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Notify Toner Low  
If the Notify Toner option is set to On, when the toner cartridge needs to be replaced, the  
machine automatically sends a fax to the service company or the dealer to notify them that the  
machine requires a new toner cartridge. This feature will be activated only when the phone  
number of the service company or the dealer is stored in the machine’s memory.  
¾ Press the [Machine Status] key.  
1
2
¾ Using the Navigation Keys select [System Admin Tools] and press [Enter].  
¾ If the System Admin Tools have already been passcode protected, type in the password  
and press [Enter].  
¾ Select [Notify Toner Low] and press [Enter].  
3
4
¾ Select [On] and press [Enter].  
¾ When prompted, enter:  
Your Customer Number  
Your Customer Name  
The Supplier’s Fax Number  
The Suppliers Name  
New Drum  
This function is used to reset the drum counter after the drum has been replaced.  
¾ Press the [Machine Status] key.  
1
2
¾ Using the Navigation Keys select [System Admin Tools] and press [Enter].  
¾ If the System Admin Tools have already been passcode protected, type in the password  
and press [Enter].  
¾ Select [New Drum] and press [Enter].  
3
¾ To set the drum counter to zero, select [On] and press [Enter]. Otherwise, select [Off] and  
press [Enter] to exit the selection.  
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Clean Drum  
If streaks or spots appear on the prints, the drum cartridge may require cleaning. Ensure that  
paper is loaded prior to selecting this option.  
¾ Press the [Machine Status] button.  
1
2
¾ Using the Navigation Keys select [System Admin Tools] and press [Enter].  
¾ If the System Admin Tools have already been passcode protected, type in the password  
and press [Enter].  
¾ Select [Clean Drum] and press [Enter].  
3
The FaxCentre 2218 will print a special cleaning page.  
Billing Counters  
Billing can display the contents of a number of counters used in the FaxCentre 2218. These  
counters are:  
-
-
-
-
-
-
-
-
-
Total Impressions - the total number of prints produced by the machine.  
Toner Impressions - the number of prints produced by the toner.  
Drum Impressions - the number of prints produced by the drum.  
DADF Scan Page - the number of originals scanned from the Document Feeder.  
Platen Scan Page - the number of originals scanned from the Document Glass.  
Replaced Toner - the number of prints since the toner was last replaced.  
Replaced Drum - the number of prints since the drum was last replaced.  
Power On Page - the number of power on’s by the machine.  
Current Drum Page - the number of pages produced by the current drum.  
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¾ Press the [Machine Status] key.  
1
2
¾ Using the Navigation Keys select [System Admin Tools] and press [Enter].  
¾ If the System Admin Tools have already been passcode protected, type in the password  
and press [Enter].  
¾ Select [Billing Counters] and press [Enter].  
3
¾ Select the required Counter and press [Enter].  
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Dial Tone Detection (DT Detection)  
This tool is used to allow the user to make the device check for a dial tone before sending a  
fax. The device will wait for a maximum of 10 seconds until a dial tone is detected. If a dial  
tone is detected, auto dial will start. If a dial tone is not detected, an error will be displayed and  
auto dial will not start.  
Using DT Detection:  
¾ Press the [Machine Status] button.  
1
2
¾ Using the Navigation Keys select [System Admin Tools] and press [Enter].  
¾ If the System Admin Tools have already been passcode protected, type in the password  
and press [Enter].  
¾ Select [DT Detection] and press [Enter].  
3
¾ Select [On] using the navigation tools.  
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Enabling or Disabling Auxiliary Access  
Auxiliary Access is available as an option. It allows a foreign interface board to be recognized.  
Use these instructions to enable or disable Auxiliary Access:  
¾ Press the [Machine Status] key.  
1
Enter  
Machine  
Status  
¾ Using the Navigation Keys select [System Admin Tools] and press [Enter].  
2
¾ If the System Admin Tools have already been passcode protected, type in the password  
and press [Enter].  
¾ Select [Auxiliary Access] and press [Enter].  
3
¾ To enable Auxiliary Access, select [On] is displayed and press [Enter]. Otherwise, select  
[Off] and press [Enter].  
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9 Maintenance  
Performing the maintenance tasks enables your machine to  
continue running at optimum performance. Instructions are  
provided in this chapter for all the maintenance tasks required.  
¾ Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2  
¾ Ordering Supplies . . . . . . . . . . . . . . . . . . . . . . . . . 9-4  
¾ Customer Replaceable Units. . . . . . . . . . . . . . . . . 9-5  
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Cleaning  
Cleaning the Document Glass and Constant Velocity Transport  
(CVT) Glass  
Keeping the Document Glass clean helps ensure the best possible output. It is recommended  
that the Document Glass is cleaned at the start of each day and during the day as needed.  
The Constant Velocity Transport (CVT) glass is the strip of glass located to the left of the  
Document Glass and is used to scan originals fed through the Document Feeder. The CVT  
glass also requires cleaning.  
CAUTION: DO NOT use organic or strong chemical solvents or aerosol cleaners or  
pour fluids directly onto any area. Use supplies and cleaning materials only as  
directed in this documentation. Keep all cleaning materials out of the reach of  
children.  
WARNING: DO NOT remove the covers or guards that are fastened with screws or  
attempt any maintenance procedure that is not specifically described in this  
documentation.  
¾ Slightly dampen a soft lint-free  
cloth or paper towel with water.  
¾ Open the Document Feeder.  
CVT Glass  
¾ Wipe the surface of the  
Document Glass and CVT Glass  
until they are clean and dry.  
¾ Wipe the underside of the  
Document Feeder until it is clean  
and dry.  
¾ Close the Document Feeder.  
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Control Panel and LCD  
Regular cleaning keeps the Control Panel and LCD free from dust and dirt. To remove finger  
prints and smudges, clean the Control Panel and LCD screen with a soft, lint-free cloth, lightly  
dampened with water.  
Outside Areas of the Machine  
Use a cloth moistened with water to clean the outside areas of the machine.  
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Ordering Supplies  
The Toner Cartridge and the Drum Cartridge are available as customer replaceable units.  
The customer replaceable unit part numbers are listed below:  
CUSTOMER  
REPLACEABLE UNIT  
PART NUMBER  
Toner Cartridge  
006R01278  
113R00671  
Drum Cartridge  
To obtain supplies, contact your local Xerox representative, giving the company name, the  
product number and the machine serial number.  
Use the space below to keep a record of the telephone number.  
Supplies Telephone Number:  
# ____________________________________________  
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Customer Replaceable Units  
Toner Cartridge  
Expected Cartridge Life  
The life of the toner cartridge depends on the amount of toner used in each printed job. For  
instance, when printing a typical business letter with about 5% page coverage, expect a toner  
cartridge life of approximately 8,000 pages (4,000 pages only for the starter toner cartridge  
shipped with the machine). The actual number may vary according to the print density of the  
pages being printed. If printing a lot of graphics the cartridge may require changing more often.  
Toner Save Mode  
The life of the toner cartridge can be extended by using Toner Save mode. The Toner Save  
mode uses less toner than normal printing. The printed image is much lighter, and is adequate  
for printing drafts or proofs.  
For instructions on setting the Toner Save mode refer to “Machine Setup” on page 2-  
21.  
)
Replacing the Toner Cartridge  
When the toner cartridge is near the end of its life, white streaks or hue change will occur. The  
LCD displays a warning message ‘Toner Low’.  
When the ‘Toner Low’ message displays, remove the toner cartridge and gently shake it to  
temporarily re-establish the print quality. Shaking the cartridge re-distributes the remaining  
toner in the cartridge. This procedure can only be performed once prior to changing the Toner  
Cartridge.  
¾ Pull the release latch to open the  
side cover.  
1
CAUTION: Ensure the side cover  
is always open before opening  
the front cover.  
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¾ Open the front cover.  
2
¾ Turn the cartridge locking lever  
upwards to release the toner  
cartridge.  
3
4
z If the  
toner gets on  
To Re-distribute the Toner:  
clothing, wipe it  
off with a dry cloth  
andwashclothing  
in cold water. Hot  
water sets toner  
into fabric.  
¾ Pull out the toner cartridge and  
gently shake the cartridge to  
distribute the toner evenly inside  
the cartridge.  
¾ Reinstall the toner cartridge, then  
lock the lever.  
¾ Close the front cover and the side  
cover.  
¾ The display shows [New Toner?],  
select [No] and press [Enter].  
The machine returns to standby.  
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Replacing the Toner  
Cartridge:  
5
¾ Shake the new toner cartridge  
horizontally four or five times.  
¾ Slide the new toner cartridge in  
until it locks in place.  
¾ Turn the toner locking lever  
downwards until it locks in place.  
¾ Close the front cover and the side  
cover.  
¾ The display shows [New Toner?],  
select [Yes] and press [Enter].  
The machine returns to standby.  
Setting the Product to Send Toner Low Information  
If the Notify Toner menu option is set to On, when the toner cartridge needs to be replaced,  
the machine automatically sends a fax to the service company or the dealer to notify them that  
the machine requires a new toner cartridge. This feature will be activated only when the phone  
number of the service company or the dealer is stored in the machine’s memory.  
For instructions on setting the Send Toner Low Information to On, refer to  
“Maintenance Tools” on page 8-16.  
)
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Drum Cartridge  
The Drum Cartridge requires replacement when the drum life warning is displayed, after  
approximately 20,000 copies.  
If streaks or spots are being experienced on the prints there is an option for cleaning the  
drum.  
For instructions on Cleaning the Drum, refer to “Maintenance Tools” on page 8-16.  
)
CAUTION: Do not expose the green drum to light for an extended period. Never  
expose the drum to direct sunlight or touch the drum surface. Damage or poor image  
quality may result.  
Replacing the Drum Cartridge  
The useful life of the drum cartridge is approximately 20,000 copies/prints. A high rate of 2  
Sided copying/printing reduces the overall life of a drum. The machine displays ‘Drum  
Warning’ when the drum is near the end of life. Approximately 1,000 more copies/prints can  
be made, but a replacement cartridge should be available. Replace the drum cartridge when  
copy/print quality becomes degraded.  
¾ Pull the release latch to open the  
side cover.  
1
2
CAUTION: Ensure the side cover  
is always open before opening  
the front cover.  
¾ Open the front cover.  
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3
¾ Turn the cartridge locking lever  
upwards to release the toner  
cartridge.  
4
5
¾ The toner cartridge must be  
removed to replace the drum  
cartridge.  
¾ Pull out the used drum cartridge.  
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¾ Unpack the new drum cartridge  
and slide it in place, making sure  
not to touch the surface of the  
drum.  
6
7
¾ Reinstall the toner cartridge, then  
lock the lever.  
¾ Close the front cover and the side  
cover.  
¾ The display shows [New Drum  
Unit?]. Select [Yes] and press  
[Enter].  
The machine returns to Standby  
mode.  
If the counter is not reset, ‘Drum Warning’ may appear before the new drum reaches  
its maximum life. To reset the counter manually refer to the “Maintenance Tools” on  
page 8-16.  
)
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10 Troubleshooting  
If a problem occurs on your machine, the instructions in this  
chapter will enable you to identify and clear the fault, or locate  
further assistance.  
¾ General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-2  
¾ Fault Clearance . . . . . . . . . . . . . . . . . . . . . . . . . . 10-3  
¾ Customer Support . . . . . . . . . . . . . . . . . . . . . . . 10-10  
¾ LCD Error Messages. . . . . . . . . . . . . . . . . . . . . 10-11  
¾ Problem and Solutions Charts. . . . . . . . . . . . . . 10-14  
Xerox FaxCentre 2218 User Guide  
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General  
A variety of situations can affect the quality of the output. For optimal performance, ensure the  
following guidelines are followed:  
¾ Do not position the machine in direct sunlight or near a heat source such as a radiator.  
¾ Avoid sudden changes in the environment surrounding the machine. When a change  
occurs, allow the machine at least two hours to adjust to its new environment, depending  
on the extent of the change.  
¾ Follow routine maintenance schedules for cleaning areas such as the Document Glass  
and Control Panel.  
¾ Always set the guides in the Paper Trays to the size of the media in the tray.  
¾ Ensure paper clips and paper debris do not contaminate the machine.  
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Fault Clearance  
When a fault occurs, check the Status Map on the Control Panel. A red flashing LED identifies  
the problem area:-  
Status Map  
Bypass  
Paper Jam /  
Document Jam  
Tray 1  
Tray 2  
Document Jams  
If a document jams while it is feeding through the Document Feeder, ‘Document Jam’ displays  
and the Document Jam LED on the Status Map flashes.  
Details for clearing the three areas of the Document Feeder are given below.  
Input Misfeed  
¾ Open the Document Feeder top  
cover.  
1
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¾ Pull the document gently to the  
right and out of the Document  
Feeder.  
2
¾ Close the Document Feeder top  
cover.  
¾ Feed the documents back into  
the Document Feeder.  
Exit Misfeed  
¾ Open the Document Feeder and  
turn the roller knob to remove the  
misfed documents from the exit  
area.  
1
2
If the jammed document  
cannot be easily removed,  
skip to Roller Misfeed.  
¾ Close the Document Feeder and  
reload the documents.  
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Roller Misfeed  
¾ Open the Document Feeder.  
1
2
¾ Turn the release knob to enable  
easy removal of the misfed  
document from the exit area.  
Carefully pull the document to the  
right using both hands.  
¾ Close the Document Feeder and  
reload the documents.  
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Paper Jams  
If paper jams occur, ‘Paper Jam’ displays and the Paper Jam or Paper Tray LED on the Status  
Map flashes to indicate the problem area. Follow the steps below to clear the jam. To avoid  
tearing paper, pull the jammed paper out gently and slowly.  
Paper Feed Area  
If the paper jams in the feed area ’Paper Jam 0’ displays.  
¾ Pull out the Paper Tray.  
1
¾ When the tray is fully out, lift the  
front part of the tray slightly to  
release the tray from the  
machine.  
¾ Remove the jammed paper by  
gently pulling it straight out.  
2
3
¾ Once you remove the jammed  
paper, open the side cover and  
close it to clear the ’Paper Jam 0’  
message from the display.  
¾ If there is any resistance and the  
paper does not move immediately  
when pulled, pull the release  
lever to open the side cover.  
¾ Carefully remove the misfed  
paper in the direction shown.  
Page 10-6  
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¾ Close the cover.  
4
¾ Insert the paper tray. Lower the  
rear part of the tray to align the  
rear edge with the corresponding  
slot in the machine, then insert it  
completely.  
Paper Exit Area  
If the paper is jammed in the exit area, ’Paper Jam 2’ displays.  
¾ Pull the Release Lever to open  
the side cover.  
1
CAUTION: Ensure the side cover  
is always open before opening  
the front cover.  
¾ Open the front cover.  
¾ Pull down on the Fuser Lever.  
This will release pressure on the  
paper.  
2
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¾ Turn the Jam Remove Lever in  
the direction of the arrow to move  
the paper to the exit area.  
3
4
5
¾ Gently pull the paper out through  
the exit area.  
¾ Push the Fuser Lever up.  
¾ Turn the Jam Remove Lever back  
to the original position.  
¾ Close the front cover and side  
cover.  
Page 10-8  
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2 Sided Jam  
If a paper jam occurs in the 2 Sided module, ’Duplex Jam’ displays and the Paper Jam LED  
on the Status Map flashes.  
¾ Pull the Release Lever to open  
the side cover.  
1
¾ Remove the jammed paper.  
¾ Close the side cover.  
2
Bypass Tray Jam  
If you try to print using the Bypass Tray and the machine does not detect paper due to no paper  
or improper paper loading, ’Bypass Jam’ displays and the Bypass Tray LED on the Status Map  
flashes.  
’Bypass Jam’ may also occur when the paper has not fed correctly in the machine.  
¾ Open the Bypass Tray and pull  
the paper out of the machine.  
1
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Customer Support  
If a fault cannot be resolved by following the LCD instructions, check the troubleshooting  
tables in the next section - they may help to solve the problem quickly.  
If you need further assistance or information, please visit the Xerox website for online  
solutions and support:  
http://www.xerox.com  
If the problem persists, contact the Xerox Welcome Center or your local Xerox representative.  
The serial number of the machine will be required, together with any relevant error codes.  
For information on locating the serial number, please refer to “Customer Support” on  
page 1-5.  
)
# ____________________________________________  
To access the serial number open the side cover using the release latch and then open the  
front door. The serial number is located on the panel above the Toner Cartridge.  
The Xerox Welcome Center or local representative telephone number is provided when the  
machine is installed. For convenience and future reference, please record the telephone  
number in the space below:  
Xerox Welcome Center or local representative telephone number:  
# ____________________________________________  
Xerox US Welcome Center:  
1-800-821-2797  
Xerox Canada Welcome Center: 1-800-93-XEROX (1-800-939-3769)  
Page 10-10  
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LCD Error Messages  
If an abnormal condition arises in the machine or an incorrect operation is performed, a  
message indicating the nature of the error is displayed. If this happens, take the corrective  
action listed in the following table.  
DISPLAY  
Bypass Jam  
MEANING  
SOLUTION  
The machine detects non Open the side cover and remove any jammed  
feeding from the Bypass paper.  
Tray.  
Load paper in the Bypass Tray.  
Comm. Err  
The machine has a  
problem in  
Try resending the fax.  
communication.  
Document Jam  
The loaded document has Clear the document jam. Refer to “Document  
jammed in the Document Jams” on page 10-3  
Feeder.  
Door Open  
The side cover is not  
securely latched.  
Close the side cover until it locks into place.  
Drum Warning  
The drum cartridge is  
near the end of life.  
Ensure a replacement cartridge is in stock.  
Replace the drum cartridge when copy/print  
quality is degraded. This may show up as dark  
marks on the edge of the page. Refer to “Drum  
Cartridge” on page 9-8.  
Duplex Jam  
Drum Empty  
Paper has jammed in the Clear the jam. Refer to “2 Sided Jam” on page  
middle of 2 Sided printing. 10-9.  
The drum cartridge is  
empty  
Replace the drum cartridge. Refer to “Drum  
Cartridge” on page 9-8.  
Fuser Error, Open Heat There is a problem in the Unplug the power cord and plug it back in. If the  
Error, Heating Error and  
Overheat  
fuser unit.  
problem still persists, please call for service.  
Group Not Available  
You have tried to select a Try again. Check location for a group.  
group.  
Incompatible  
Remote party did not  
have the requested  
feature such as polling.  
Xerox FaxCentre 2218 User Guide  
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DISPLAY  
MEANING  
SOLUTION  
Non-Xerox Toner Cart  
You have used an  
unauthorized toner  
cartridge.  
You must use a Xerox approved cartridge.  
Operation Not Assigned The machine has no job  
to handle.  
Line Busy  
Line Error  
The remote fax did not  
answer.  
Try again. Contact recipient to ensure remote  
machine is functioning correctly.  
Your machine cannot  
Try again. If the problem persists, wait an hour  
connect with the remote or so for the line to clear, then try again.  
machine, or has lost  
Or, turn the ECM mode on. Refer to “Fax Setup  
contact because of a  
Options” on page 4-30 for more information.  
problem with the phone  
line.  
LSU Error  
A problem has occurred in Try Power Off / Power On. Refer to “Powering  
the LSU (Laser Scanning On the Machine” starting on page 2-17. If the  
Unit).  
problem still persists, please call for service.  
Memory Full  
The memory is full  
Either delete unnecessary documents,  
retransmit after more memory becomes  
available, or split the transmission into more  
than one operation.  
No Answer  
The remote fax machine Try again. Contact recipient to ensure remote  
has not answered after  
several redial attempts.  
machine is functioning correctly.  
Poll Code Err.  
Polling Error  
You have used an  
incorrect poll code.  
The remote fax machine The remote operator should know in advance  
you want to poll is not that you are polling and have the fax machine  
ready to respond to your loaded with the original document.  
poll.  
Enter the correct poll code.  
Or, when setting up to poll  
Sending or receiving a fax will clear the error  
another fax machine, you  
message.  
have used an incorrect  
poll code.  
No Developer Cartridge The toner cartridge is not Install the toner cartridge. Refer to Toner  
installed. Cartridge” on page 9-5.  
Page 10-12  
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DISPLAY  
MEANING  
SOLUTION  
No. Not Assigned  
The Speed Dial location  
has no number assigned.  
No Paper  
The recording paper in  
the paper tray has run  
out.  
Load the recording paper in the Paper Tray.  
RX Tray Full  
Paper Jam 0  
Paper Jam 1  
Paper Jam 2  
Power Failure  
Toner Empty  
Paper is overstacked in  
the output bin.  
Remove paper.  
Paper has jammed in the Clear the jam. Refer to “Paper Jams” on page  
paper feeding area. 10-6.  
Paper has jammed in the Clear the jam. Refer to “Paper Jams” on page  
fuser area. 10-6.  
Paper has jammed in the Clear the jam.Refer to page “Paper Jams” on  
paper exit area.  
page 10-6.  
The machine’s memory  
has not been backed up.  
The Toner Cartridge has Replace with a new toner cartridge. Refer to  
run out. The machine  
stops.  
Toner Cartridge” on page 9-5.  
Toner Low  
The toner is almost  
empty.  
Take out the toner cartridge and gently shake it.  
By doing this printing operations can be  
temporarily resumed.  
Retry Redial?  
No Dial Tone  
The machine is waiting for Press [Start] to immediately redial, or [Stop] to  
the programmed interval cancel the redial operation.  
to automatically redial.  
No dial tone detected  
Check the phone line is connected.  
after 10 seconds with the Redial.  
DT Detection turned on. After multiple failed attempts, change DT  
Detection to [No].  
Xerox FaxCentre 2218 User Guide  
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Problem and Solutions Charts  
The following chart lists some conditions that may occur and the recommended solutions.  
Follow the suggested solutions until the problem is corrected. If the problem persists, please  
call for service.  
Problems at Installation  
PROBLEM  
PROBABLE CAUSE  
SUGGESTED SOLUTION  
Power down.  
Grinding noise at power  
up.  
Scan Lock  
Locate the Scan Lock switch on the underside  
of the scanner.  
Make sure that the Scan Lock has been moved  
to the unlock position (  
).  
Packing material remains in Power down.  
tray(s)  
Remove all remaining packing material from  
the trays.  
Smears, lines, marks or Document Glass or Document Clean the Document Glass and the underside  
spots on copies.  
Feeder  
of the Document Feeder.  
Refer to the User Guide for cleaning  
)
instructions.  
Original  
Verify there are no defects on the original.  
Irregular faded patches  
Toner unevenly distributed  
Remove the toner cartridge.  
Shake it gently to distribute the toner evenly.  
Reinstall the toner cartridge.  
Paper Quality  
Ensure the paper used in the machine meets  
the specifications provided in the User Guide.  
Page 10-14  
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Copying Problems  
CONDITION  
SUGGESTED SOLUTION  
The LCD does not turn on  
Check that the product is plugged into an electrical receptacle and  
ensure that there is power to the receptacle.  
Ensure the ON/OFF switch is in the ON position.  
Copies are too light or too dark If the original is light, use the Lighten/Darken key to darken the  
image. Check to see if Toner Save mode is enabled.  
If the original is dark, use the Lighten/Darken key to lighten the  
image.  
Smears, lines, marks, or spots  
on copies  
If defects are on the original, press the Lighten/Darken key to  
adjust the image.  
If no defects are on the original, clean the Document Glass and  
underside of the Document Feeder.  
If a line is present when using the Document Feeder and not when  
using the Document Glass, clean the CVT glass. For stubborn  
spots use a crumpled up piece of paper or a credit card. Refer to  
“Cleaning the Document Glass and Constant Velocity Transport  
(CVT) Glass” on page 9-2.  
If the problem still persists, clean the Drum Cartridge. Refer to  
“Maintenance Tools” on page 8-16 for instructions.  
Copy image is skewed  
Blank copies  
Ensure that original is positioned correctly on the Document  
Glass.  
Check that copy paper is loaded correctly.  
Ensure that the original is face down on the Document Glass or  
face up in the Document Feeder.  
Locate the Scan Lock switch on the underside of the scanner.  
Make sure that the Scan Lock has been moved to the unlocked  
position.  
Image rubs off the copy easily  
Replace the paper in the tray with paper from a new package.  
In high humidity areas do not leave paper in the product for  
extended periods of time.  
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CONDITION  
SUGGESTED SOLUTION  
Frequent copy paper jams  
Fan the stack of paper, then turn it over in the tray. Replace paper  
in paper tray with a fresh supply. Check/adjust paper guides.  
Ensure that the paper is the proper paper weight 80 g/m² (20 lb)  
bond paper is recommended.  
Check for copy paper or pieces of copy paper remaining in the  
product after a paper jam has been cleared.  
Toner yield is lower than  
expected and TONER LOW  
message displays  
Toner may be lodged in the cartridge. Remove the Toner  
Cartridge. Shake the Toner Cartridge and tap along the top of the  
Toner Cartridge over a waste receptacle. Take care not to touch  
the exposed toner on the left side of the cartridge.  
Fewer copies from the Toner  
Cartridge than expected  
Avoid the following: original pictures, solids, or heavy lines. Do not  
power on and off frequently. Avoid leaving the Document Feeder  
open while copies are being made using the Document Glass.  
Printing Problems  
PROBLEM  
PROBABLE CAUSE  
The IEEE-1284 Parallel  
SUGGESTED SOLUTION  
The product does not  
print  
Check the cable connection.  
cable or USB cable is not  
connected properly.  
The IEEE-1284 Parallel  
cable or USB cable is  
defective.  
Check the cable with a computer and printer  
that work. If printing is still not possible, replace  
the cable.  
The port setting is  
incorrect.  
Check the printer settings in the Windows  
Control Panel to ensure that the print job is  
being sent to the correct port. (For Example:  
LPT1.)  
The toner and drum  
cartridges are not  
installed properly.  
Check that the toner and drum cartridges are  
installed properly.  
The printer driver may not Reinstall the software.  
be installed properly.  
The Parallel port cable  
specifications may not be cable.  
correct.  
Use an IEEE-1284 compliant Parallel port  
Page 10-16  
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PROBLEM  
PROBABLE CAUSE  
SUGGESTED SOLUTION  
Half of the page is blank The page layout is too  
Reduce the resolution setting from 600 dpi to  
300 dpi. Install more RAM in the computer.  
complex.  
The page orientation may Change the page orientation in the printer setup  
be incorrect.  
dialog.  
Printing is too slow  
The computer parallel  
port may not be set for  
high speed  
If the computer is equipped with an ECP parallel  
port, enable this mode of operation. Refer to the  
Enabling High Speed Printer Communications  
section of the PC’s user guide.  
communications.  
Computer may not have Install more RAM in the computer.  
enough memory (RAM).  
Print job is too large  
Reduce resolution from 1200 dpi to 600 dpi.  
Irregular faded patches There is a paper quality  
Use only paper that meets the specifications  
required by the product.  
of print  
problem.  
Toner may be unevenly  
distributed.  
Remove the Toner Cartridge and shake it gently  
to distribute the toner evenly. Then reinstall the  
toner cartridge.  
Black staining  
There is a paper quality  
problem.  
Use only paper that meets the specifications  
required by the product.  
Character voids  
The paper may be too dry. Try printing with a different batch of paper.  
Background scatter  
The paper may be too  
damp.  
Try printing with a different batch of paper. Do  
not open packages of paper until necessary so  
that the paper does not absorb too much  
moisture from the air.  
Printing over uneven  
surfaces.  
If printing onto envelopes, change the printing  
layout to avoid printing over areas that have  
overlapping seams on the reverse side.  
Missing characters  
The paper may be too  
damp.  
Try printing with a different batch of paper. Do  
not open packages of paper until necessary so  
that the paper does not absorb too much  
moisture from the air.  
Back of printout is dirty The transfer roller may be Print a few blank pages to clean the transfer  
dirty.  
roller.  
Incorrect fonts  
TrueType fonts may be  
disabled.  
Use the fonts dialog box in the Control Panel to  
enable TrueType fonts.  
Xerox FaxCentre 2218 User Guide  
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PROBLEM  
PROBABLE CAUSE  
Toner may be low.  
SUGGESTED SOLUTION  
Faded graphics  
Remove the Toner Cartridge and shake it gently  
to distribute the toner evenly. Then reinstall the  
Toner Cartridge.  
Ensure that a spare Toner Cartridge is  
available.  
Faxing Problems Solution Chart  
PROBLEM  
SUGGESTED SOLUTION  
Originals are fed diagonally  
(skewed)  
Ensure the Document Guides are adjusted to the width of the  
original being fed.  
Check the original meets the conditions established for use with  
this device.  
The original is not being printed Ensure the originals were placed face-up in the Document Feeder  
on the paper of the remote Fax  
even though it is being sent  
or face-down on the Document Glass.  
Originals are not sent even if  
operations are carried out  
normally  
Check that the remote Fax is compatible with the machine. This  
machine supports G3 communications but not G4  
communications.  
Originals cannot be received  
even if [Start] is pressed  
Check the telephone cord has not been disconnected.  
Check the power plug has not been unplugged from the power  
outlet.  
Press the manual dial button and listen for a dial tone to ensure  
the machine and telephone line are working.  
Check with the party trying to send the original that there are no  
problems with the remote fax.  
Paper is not collated  
Ensure the machine has paper loaded.  
Check if a paper jam has occurred.  
Page 10-18  
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PROBLEM  
SUGGESTED SOLUTION  
The received original is printed Check with the party sending the original that the original is a  
dark and is illegible or black  
stripes are printed on the  
original  
clean copy.  
Check with the party sending the original that the problem is not  
due to a fault or operator error at the remote Fax. For example,  
dirty scan glass or dirty scan lamp.  
If the same problem occurs even when copies are made on the  
machine, clean the drum. Refer to “Maintenance Tools” on page 8-  
16 for instructions.  
Paper is collated but not printed. Ensure there enough toner.  
Check with the party sending the fax that the original was placed  
correctly when scanned at the remote Fax.  
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6
11 Specifications  
Use this chapter to identify the specifications for each function  
of your machine.  
¾ Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-2  
¾ Printer Specifications. . . . . . . . . . . . . . . . . . . . . . 11-3  
¾ Fax Specifications . . . . . . . . . . . . . . . . . . . . . . . . 11-4  
¾ Scanner and Copier Specifications . . . . . . . . . . . 11-5  
¾ General Specifications. . . . . . . . . . . . . . . . . . . . . 11-6  
¾ Media Specifications . . . . . . . . . . . . . . . . . . . . . . 11-7  
Xerox FaxCentre 2218 User Guide  
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Introduction  
The Xerox FaxCentre 2218 adheres to strict specifications, approvals and certifications.  
These specifications are designed to provide for the safety of users and to ensure that the  
machine operates in a fully functional state. Use the specifications listed in this chapter to  
quickly identify the capabilities of the machine.  
z If further  
specification  
information is  
required please  
refer to  
www.xerox.com.  
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Printer Specifications  
ITEM  
DESCRIPTION  
Emulation  
PCL6  
Resolution  
True 600 x 600 dpi, 1200 dpi class  
17 ppm for A4 / 18 ppm for Letter  
Printing speed  
Effective printing width  
208 mm (8.2 inches) for letter / legal (216 x 356 mm / 8.5 x 14 inch)  
202 mm (8 inches) for A4  
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Fax Specifications  
ITEM  
DESCRIPTION  
Applicable line  
G3 PSTN (Public Switched Telephone Network)  
ITU G3, Super G3  
Communication Standard  
Resolutions  
Standard203 x 98 dpi  
Fine203 x 196 dpi  
Super Fine (Fine Photo)300 x 300 dpi  
Super Fine203 x 392 dpi  
Super Fine406 x 394 dpi  
Halftone (Error Diffusion)  
Receiving Resolutions  
Data coding  
203 x 98 dpi, 203 x 196 dpi, 300 x 300 dpi, 203 x 392 dpi, 406 x 394 dpi  
MH/MR/MMR/JBIG/JPEG (Color Transmission)  
33.6 kbps  
Maximum modem speed  
Transmission speed  
Fax Memory  
<3 seconds (Standard resolution, MMR, 33.6 kbps)  
16 MB receive  
Printing speed  
17 ppm (for A4) 18 ppm (letter size)  
208 mm (8.2 inches)  
Effective scanning width  
Effective printing width  
208 mm (8.2 inches) for letter / legal (216 x 356 mm / 8.5 x 14)  
202 mm (8 inches) for A4  
Document width and weight  
Document Feeder:  
176 ~ 216 mm (7 ~ 8.5 inches)  
45 ~ 105 g/m² (12.5 ~ 28 lb)  
Document Glass:  
Maximum Legal (216 x 356 mm / 8.5 x 14 inch)  
Input paper tray capacity  
Document Feeder  
Tray 1 and Tray 2 (optional):  
Bypass Tray:  
550 sheets 80 g/m² (20 lb) Each  
100 sheets 80 g/m² (20 lb)  
Document Feeder:  
Document Glass:  
Up to 50 pages 80 g/m² (20 lb)  
1 page  
Page 11-4  
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01_UG.book Page 5 Wednesday, March 7, 2007 3:00 PM  
Scanner and Copier Specifications  
ITEM  
Scanning method  
Copy speed  
DESCRIPTION  
CCD, Flat-bed  
17 A4 / 18 Letter Copies Per Minute  
2.5 msec/line MONO  
Scan speed  
Scan resolution  
600 x 600 dpi (Document Glass)  
600 x 300 (Document Feeder)  
True Color, 256 Gray, Black and white  
Black and White  
Scan mode  
Copy mode  
Effective scanning width  
Maximum document width  
Multi copy range  
208 mm (8.2 inches)  
216 mm (8.5 inches)  
1 ~ 999  
Reduction & Enlargement  
25% ~ 400% in 1% increments (from Document Glass)  
25% ~ 100% in 1% increments (from Document Feeder)  
Top, Bottom, Each side 4 mm (0.16 inch)  
Under 10 seconds (Normal - Ready)  
35 seconds (from Power Save)  
Maximum print edge margin  
First Copy Out Time  
Xerox FaxCentre 2218 User Guide  
Page 11-5  
01_UG.book Page 6 Wednesday, March 7, 2007 3:00 PM  
General Specifications  
ITEM  
DESCRIPTION  
Tray 1 and Tray 2 (optional): 550 sheets 80 g/m² (20 lb)  
Bypass Tray: 100 sheets 80 g/m² (20 lb)  
Input paper tray capacity  
Output tray capacity  
Toner cartridge life  
Drum life  
250 sheets 80 g/m² (20 lb), face down  
8,000 pages (for Starter Cartridge 4,000 pages) at 5% coverage  
20,000 pages (5% coverage)  
Operating Environment  
Temperature: 10 - 32° C / 50 - 90° F (20 ~ 80% RH)  
Paper size and weight  
Trays 1 & 2:  
Bypass tray:  
Duplex:  
A4, Letter, Folio, Legal (216 x 356 mm / 8.5 x 14 inch  
60 ~ 90 g/m² (16 ~ 24 lb)  
A6 ~ Legal (216 x 356 mm / 8.5 x 14 mm)  
60 ~ 160 g/m² (16 ~ 43 lb)  
A4, Letter, Folio, Legal (216 x 356 mm / 8.5 x 14 inch)  
60 ~ 90 g/m² (16 ~ 24 lb)  
Original document width and  
weight  
Document Feeder:  
176 ~ 216 mm (7 ~ 8.5 inches)  
45 ~ 105 g/m² (12.5 lb ~ 28 lb)  
Document Glass:  
Maximum legal (216 x 356 mm / 8.5 x 14 inch)  
Document Feeder capacity  
Power rating  
50 sheets 80 g/m² (20 lb)  
AC110 ~ 127V (US, Canada), 50/60 Hz 6.0A  
28 W in Power Save mode  
Power consumption  
100 W in Standby mode  
400 W / 450 W during operation  
Weight  
26 kg (Drum and Toner Cartridges included)  
560 x 430 x 495 mm (22 x 17 x 19.5 inches) without Tray 2  
560 x 430 x 626 mm (22 x 17 x 24.6 inches) with Tray 2  
Dimensions (WxDxH)  
Standard System Memory Size 80MB  
Page 11-6  
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01_UG.book Page 7 Wednesday, March 7, 2007 3:00 PM  
Media Specifications  
ITEM  
DESCRIPTION  
Plain paper, OHP film, Label, Envelope, Card, Postcard  
Paper types  
available  
Paper Type  
W x L (mm)  
215.9 x 279  
W x L (Inch)  
8.5 x 11  
Letter  
Legal  
JIS B5  
A4  
215.9 x 355.6  
182 x 257  
8.5 X 14  
7.17 x 10.12  
8.27 x 11.69  
7.25 x 10.5  
5.85 x 8.27  
4.13 x 5.85  
4 x 6  
210x 297  
Executive  
A5  
184.2 x 266.7  
148.5 x 210  
105 x 148.5  
101.6 x 152.4  
100 x 148  
A6 card  
Paper Sizes  
Post Card 4x6  
HagaKi  
3.94 x 5.83  
3.88 x 7.5  
4.12 x 9.5  
4.33 x 8.66  
6.38 x 9.02  
Envelope 7-3/4  
Envelope COM-10  
Envelope DL  
Envelope C5  
Custom  
98.4 x 190.5  
105 x 241  
110 x 220  
162 x 229  
98 x 148 ~  
215.9 x 355.6  
3.86 x 5.83 ~  
8.5 x 14  
Input Source  
Source  
Media Types  
Sizes  
Thickness  
Paper Tray  
Plain Paper  
A4, Letter, Legal,  
Folio  
60 ~ 90 g/m²  
(16lb ~ 24lb)  
Bypass Tray  
Plain Paper,  
Envelope,  
Transparency,  
A4, Letter, Legal,  
Folio, Executive, A5, (16lb ~ 43lb)  
B5, A6, Monarch (7  
60 ~ 160 g/m²  
Label, Cardstock 3/4), COM10, #9,  
C5, DL, Custom  
Duplex  
Plain Paper  
A4, Letter, Folio,  
Legal  
80 ~ 90 g/m²  
(20lb ~ 24lb)  
Xerox FaxCentre 2218 User Guide  
Page 11-7  
01_UG.book Page 8 Wednesday, March 7, 2007 3:00 PM  
L
B5 means JIS and ISO  
Transparency film thickness: 150 µm  
Paper Label thickness: 140 µm  
Page 11-8  
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01_UG.book Page 1 Wednesday, March 7, 2007 3:00 PM  
Index  
Cleaning 9-2  
Control Panel and LCD Display 9-3  
A
About this guide 1-3  
Adding Paper 2-18  
Administration Tools  
Clear Memory 8-15  
Department Codes 8-7  
Maintenance Tools 8-16  
Passcode Protection 8-12  
Auto Fit  
Document Glass and Constant Velocity Trans-  
port Glass (CVT) 9-2  
Outside Areas 9-3  
Clear Memory 8-15  
Clone  
copy 5-7  
Collated  
copy 5-8  
Color Original 4-10  
copy 5-8  
copy 5-7  
Auto Suppress  
copy 5-11  
Fax 4-10  
Auto Tray Switching 2-11, 3-5, 5-2, 5-8  
Auxiliary Access 8-21  
Component Location 2-7  
Connections 2-15  
Constant Velocity Transport Glass (CVT) 9-2  
Control Panel Overview 2-9  
ControlCentre 8-4  
Firmware Update Tab 8-5  
Installing 8-4  
B
Basic Troubleshooting  
Copier Problems Solution Chart 10-14  
Faxing Problems Solution Chart 10-18  
LCD Error Messages 10-11  
Printing Problems Solution Chart 10-16  
Solving Problems 10-14  
Batch TX 4-15  
PCL Button 8-6  
Phonebook Tab 8-5  
Printer Tab 8-6  
Running ControlCentre 8-4  
Using ControlCentre 8-4  
Conventions 1-3  
Copier Problems Solution Chart 10-14  
Copy 5-6  
Billing Counters 8-18  
Book Copy  
copy 5-11  
Bypass Tray 3-5  
Auto Fit 5-7  
Auto Suppress 5-11  
Book Copy 5-11  
C
Calling for Service 1-5  
Cancel Scan 7-7  
Clone 5-7  
Changing the Master Code 8-11  
Clean Drum 8-18  
collated 5-8  
Color Original 5-8  
Xerox FaxCentre 2218 User Guide  
Index - 1  
01_UG.book Page 2 Wednesday, March 7, 2007 3:00 PM  
Covers 5-11  
Create Booklet 5-12  
Edge Erase 5-10  
ID Card Copy 5-9  
Lighten/Darken 5-6  
Margin Shift 5-10  
N Up 5-12  
Drum Cartridge, installing 2-13  
Drum Cleaning 8-18  
Drum Replacement 8-17  
E
Edge Erase  
copy 5-10  
Original Type 5-8  
Paper Supply 5-8  
Reduce/Enlarge 5-6  
start 5-5  
Enter the Fax Number 4-4  
Enter the quantity 5-5  
Error Messages 10-11  
Expected Toner Cartridge Life 9-5  
External Connections 2-15  
Transparencies 5-12  
Copy Feature selection 5-4  
Copy Features 5-6  
Copy Mode 5-2  
Copy quantity 5-5  
Copying Procedure 5-2  
Covers  
F
Fault Clearance 10-3  
Fax 4-10  
Batch TX 4-15  
Delay Fax 4-14  
copy 5-11  
Create Booklet  
Fax Forwarding 4-21  
Lighten/Darken 4-10  
Mailbox Setup 4-22  
Memory Fax 4-13  
Original Type 4-10  
PC Fax 4-17  
copy 5-12  
Creating Departments 8-7  
Customer Replaceable Units 9-5  
Drum Cartridge 9-8  
Toner Cartridge 9-5  
Customer Support 1-5  
Polling 4-15  
Priority Fax 4-14  
Secure Receive 4-16  
Start 4-5  
D
Delay Fax 4-14  
Toll Save 4-13  
Department Codes 8-7  
Changing the Master Code 8-11  
Creating Departments 8-7  
Managing Departments 8-9  
Printing Department Data 8-8  
Dial Tone Detection 8-20  
Dialing Methods  
Fax Features 4-9  
Fax Forwarding 4-21  
Fax Number 4-4  
Fax Setup Options 4-30  
Fax Specification 11-4  
Faxing Problems Solution Chart 10-18  
Faxing Procedure 4-2  
Features  
Keypad Dialing 4-6  
Manual Dialing 4-8  
Manual Group Dialing 4-7  
Redial 4-8  
Fax 4-9  
Firmware Update Tab 8-5  
G
Document Feeder 4-2, 5-3, 7-3  
Document Glass 4-3, 5-4, 7-4  
Cleaning 9-2  
General Problems 10-2  
General Specification 11-6  
Getting Started  
Drum Cartridge 9-8  
Replacing the Drum Cartridge 9-8  
Index - 2  
Xerox FaxCentre 2218 User Guide  
01_UG.book Page 3 Wednesday, March 7, 2007 3:00 PM  
Copying Procedure 5-2  
Loading Paper 3-2  
Clean Drum 8-18  
New Drum 8-17  
Notify Toner Low 8-17  
Making Connections 2-15  
Managing Departments 8-9  
Manual Dialing 4-8  
Manual Group Dialing 4-7  
Margin Shift  
copy 5-10  
Media Specifications 3-9, 11-7  
Memory Fax 4-13  
I
ID Card Copy  
copy 5-9  
Information Sources 1-4  
Installing ControlCentre 8-4  
Installing Drum and Toner Cartridges 2-13  
Installing Software 2-25  
Introduction 1-2  
Models and Options 2-6  
J
N
Job Status 4-5  
N Up  
K
copy 5-12  
Keypad Dialing 4-6  
O
L
Options 2-6  
Ordering Supplies 9-4  
Original Type  
copy 5-8  
fax 4-10  
Overview Control Panel 2-9  
LCD Error Messages 10-11  
Lighten/Darken  
copy 5-6  
fax 4-10  
Loading documents 4-2, 4-3, 5-3, 5-4, 7-3, 7-4  
Loading Paper 2-18, 3-2  
Bypass Tray 3-5  
P
Paper Specification 11-7  
Paper Supply  
Paper Tray 3-2  
Preparation 3-2  
Auto Tray Switching 2-11, 3-5, 5-2, 5-8  
Bypass Tray 3-5  
copy 5-8  
Loading Paper 3-2  
Paper Tray 3-2  
Preparation 3-2  
Stock Types 3-9  
Local Connection  
Test Print 2-33  
Test Scan 2-33  
Location of Components 2-7  
M
Stock Types 3-9  
Paper Supply selection 5-2  
Paper Tray 3-2  
Paper, loading 2-18  
Passcode Protection 8-7, 8-12  
Change the Passcode 8-13  
Enable 8-12  
PC Fax 4-17  
PCL Button 8-6  
Phonebook Tab 8-5  
Machine Overview 2-6  
Machine Setup 2-21  
ControlCentre 8-4  
Machine Setup Options 2-22, 10-14  
Mailbox 4-25  
Mailbox Setup 4-22  
Maintenance Tools  
Billing Counters 8-18  
Check Serial Number 8-16  
Xerox FaxCentre 2218 User Guide  
Index - 3  
01_UG.book Page 4 Wednesday, March 7, 2007 3:00 PM  
Polling 4-15  
Power Off 2-17  
Selecting the Paper Supply 5-2  
Sending a Fax 4-2  
Power On 2-17  
Serial Number 8-16  
Preparing paper for loading 3-2  
Print 6-2  
Printer Specification 11-3  
Printer Tab 8-6  
Printing a Document 6-2  
Printing Department Data 8-8  
Printing Problems Solution Chart 10-16  
Printing Procedure 6-2  
Priority Fax 4-14  
Serial number 1-5  
Setting the Product to Send Toner Low Information  
9-7  
Setting up the Machine 2-21, 2-22, 10-14  
ControlCentre 8-4  
Installing ControlCentre 5.0 8-4  
Software Installation 2-25  
Solutions, Copier Problems 10-14  
Solutions, Faxing Problems 10-18  
Solutions, Printing Problems 10-16  
Solving Problems 10-14  
Specifications  
Problem Solving 10-14  
Problems  
Fault Clearance 10-3  
General 10-2  
Fax 11-4  
General 11-6  
Paper 11-7  
Q
Printer 11-3  
Quantity 5-5  
Scanner and Copier 11-5  
Specifications, Media 3-9  
Start 4-5, 5-5  
R
Redial 4-8  
Reduce/Enlarge  
Status Map  
Auto Tray Switching 2-11  
Stock Types 3-9  
Switching Off 2-17  
Switching On 2-17  
System Requirements  
Windows 2-25  
copy 5-6  
Regulations 1-6  
Related Information Sources 1-4  
Replacing the Drum Cartridge 9-8  
Replacing the Toner Cartridge 9-5, 9-7  
Resolution 4-10  
System Setup  
Fax 4-10  
Installing ControlCentre 8-4  
Running ControlCentre 8-4  
T
S
Toll Save 4-13  
Toner Cartridge 9-5  
Safety 1-6  
Scan  
Expected Cartridge Life 9-5  
Replacing the Toner Cartridge 9-5, 9-7  
Setting the Product to Send Toner Low Infor-  
mation 9-7  
Canceling a Scan 7-7  
TWAIN 7-3  
WIA driver 7-6  
Scanner and Copier Specification 11-5  
Scanning Procedure 7-3  
Secure Receive 4-16  
Selecting Copy Features 5-4  
Selecting Copy Mode 5-2  
Selecting Start 4-5, 5-5  
Toner Save Mode 9-5  
Toner Cartridge, installing 2-13  
Toner Low Information 9-7  
Toner Low Notification 8-17  
Toner Save Mode 9-5  
Transparencies  
Index - 4  
Xerox FaxCentre 2218 User Guide  
01_UG.book Page 5 Wednesday, March 7, 2007 3:00 PM  
copy 5-12  
Using the Document Feeder 5-3  
Troubleshooting  
Using the document feeder 4-2, 7-3  
Using the document glass 4-3, 5-4, 7-4  
Copier Problems Solution Chart 10-14  
Fault Clearance 10-3  
W
Faxing Problems Solution Chart 10-18  
General Problems 10-2  
LCD Error Messages 10-11  
Printing Problems Solution Chart 10-16  
Solving Problems 10-14  
TWAIN 7-3  
Welcome 1-2  
Welcome Center 1-5  
Canada 1-5, 10-10  
US 1-5, 10-10  
WIA driver 7-6  
U
X
Unpacking 2-2  
Xerox Website 1-5  
User Interface 2-9  
using 5-4  
Xerox Welcome Center 1-5  
Using ControlCentre 8-4  
Xerox FaxCentre 2218 User Guide  
Index - 5  
01_UG.book Page 6 Wednesday, March 7, 2007 3:00 PM  
Index - 6  
Xerox FaxCentre 2218 User Guide  

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