HP ELITEBOOK 8730W User Manual

HP EliteBook 8730w Mobile Workstation  
Maintenance and Service Guide  
MSG revision history  
Revision  
Publication date  
March 2010  
Description  
A
The keyboard for Slovenia, spare part number 494002-BA1, has been added in the  
The graphics card heat sink for use in computer models with nVidia Quadro FX  
3700M graphics cards, spare part number 518096-001, has been added in the  
The description for the graphics card heat sink for use in computer models with  
nVidia Quadro FX 2700M graphics cards, spare part number 494011-001, has been  
updated in the following locations: Computer major components on page 19,  
The 500-GB, 7200-rpm hard drive, spare part number 519527-001, and the 500-GB,  
5400-rpm hard drive, spare part number 515870-001, have been added in the  
The processors have been updated in the following locations: Product description  
The system board for use only in computer models with Core2 Duo processors in  
the People's Republic of China and Russia, spare part number 509762-001, and the  
system board for use only in computer models with Core2 Quad processors in the  
People's Republic of China and Russia, spare part number 509763-001, have been  
added in the following locations: Computer major components on page 19,  
iii  
iv  
MSG revision history  
Safety warning notice  
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not  
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a  
hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft  
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact  
the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the  
AC adapter comply with the user-accessible surface temperature limits defined by the International  
Standard for Safety of Information Technology Equipment (IEC 60950).  
v
vi  
Safety warning notice  
Table of contents  
2 External component identification ................................................................................................................ 6  
3 Illustrated parts catalog ............................................................................................................................... 18  
4 Removal and replacement procedures ....................................................................................................... 33  
vii  
5 Computer Setup ............................................................................................................................................ 91  
viii  
6 Specifications ................................................................................................................................................ 99  
7 Screw listing ................................................................................................................................................ 111  
8 Backup and recovery .................................................................................................................................. 129  
ix  
9 Connector pin assignments .......................................................................................................................135  
10 Power cord set requirements .................................................................................................................. 141  
11 Recycling ................................................................................................................................................... 143  
x
1 Product description  
Category  
Description  
Product Name  
Processors  
HP EliteBook 8730w Mobile Workstation  
Intel® Core™2 Duo processors  
T9600 2.80-GHz processor 6-MB L2 cache, 1066-MHz front side bus (FSB)  
T9400 2.53-GHz processor 6-MB L2 cache, 1066-MHz FSB  
P8600 2.40-GHz processor 3-MB L2 cache, 1066-MHz FSB  
P8400 2.26-GHz processor 3-MB L2 cache, 1066-MHz FSB  
T9550 2.66-GHz processor, 6-MB L2 cache, 1066-MHz FSB  
T9800 2.93-GHz processor, 6-MB L2 cache, 1066-MHz FSB  
T9900 3.06-GHz processor, 6-MB L2 cache, 1066-MHz FSB  
Intel Core2 Quad processors  
Q9100 2.26-GHz processor 12-MB L2 cache, 1066-MHz FSB  
Q9000 2.0-GHz processor 6-MB L2 cache, 1066-MHz FSB  
Intel Core2 Extreme processors  
QX9300 2.53-GHz processor 12-MB L2 cache, 1066-MHz FSB  
X9100 3.06-GHz processor 6-MB L2 cache, 1066-MHz FSB  
Northbridge: Intel PM45 Express Chipset with iAMT 4.0 support  
Southbridge: Intel ICH9M-enhanced  
Chipset  
Graphics  
NVIDIA Quadro FX 3700M (NB9E-GLM3) graphics card with 1-GB graphics subsystem  
memory operating at 800 MHz  
NVIDIA Quadro FX 2700M (NB9E-GLM2) graphics card with 512-MB graphics  
subsystem memory operating at 800 MHz  
ATI Mobility FireGL V5725 (M86XT-GL) with 256-MB graphics subsystem memory  
operating at 800 MHz  
HDMI 1.3 Compliant  
OpenGL driver support  
Panels  
17.0-inch WUXGA WVA AntiGlare display assembly  
17.0-inch WUXGA WVA AntiGlare display assembly  
17.0-inch WSXGA+ WVA AntiGlare display assembly  
1
           
Category  
Memory  
Description  
17.0-inch WUXGA DreamColor display assembly  
17.0-inch WXGA+ AnitGlare display assembly  
2 customer-accessible/upgradable memory module slots  
Supports dual-channel memory  
Supports up to 8 GB of system RAM  
PC2-6400, 800-MHz, DDR2  
Supports the following configurations:  
8192-MB total system memory (4096 × 2, dual-channel)  
6144-MB total system memory (4096 + 2048)  
5120-MB total system memory (4096 + 1024)  
4096-MB total system memory (2048 × 2, dual channel)  
4096-MB total system memory (4096 × 1)  
3072-MB total system memory (2048 + 1024)  
2048-MB total system memory (1024 × 2, dual-channel)  
2048-MB total system memory (2048 × 1)  
1024-MB total system memory (1024 × 1)  
Hard drives  
Supports 9.5-mm 2.5-inch hard drives  
Customer-accessible  
Serial ATA  
Supports the following drives:  
500-GB, 7200 and 5400 rpm  
320-GB, 7200 rpm  
250-GB, 7200 and 5400 rpm  
160-GB, 7200 and 5400 rpm  
80-GB solid state drive  
HP 3D Drive Guard  
Optical drives  
Upgrade bay (removal of 1 screw required)  
Customer-accessible  
Serial ATA  
12.7-mm tray load  
Supports the following drives:  
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe  
Blu-ray ROM DVD+/-RW SuperMulti DL Drive  
DVD-ROM Drive  
2
Chapter 1 Product description  
     
Category  
Description  
Diskette drive  
Supports external USB diskette drive only  
Supports boot from external USB diskette drive  
Integrated dual-array microphone  
Microphone  
Audio  
ADI1984A HD Audio  
Modem  
56K V.92 1.5-inch data/fax modem with digital line guard  
HD audio interface  
Modem cable not included  
Ethernet  
Wireless  
Intel 82567LM 10/100/1000 network interface card (NIC) with iAMT  
S3/S4/S5 wake on LAN: DC - no  
S3/S4/S5 wake on LAN: AC - yes  
NIC power-down technology  
Integrated WLAN options by way of wireless module:  
Three WLAN antennae built into display assembly  
Support for no-WLAN option  
Support for the following WLAN formats:  
Intel 802.11a/b/g/n  
Intel 802.11a/b/g/n with iAMT support  
Intel 802.11a/b/g  
Intel 802.11a/b/g with iAMT support  
Integrated personal area network (PAN) options by way of Bluetooth® module:  
Support for no-WPAN option  
Broadcom Bluetooth  
External media cards  
One ExpressCard/54 slot  
Media Card Reader supporting Secure Digital (SD) Memory Card, MultiMediaCard  
(MMC), Memory Stick (MS), Memory Stick Pro (MSP), xD-Picture Card (XD) and Memory  
Stick Duo  
Ports  
Audio-in (mono microphone)  
Audio-out (stereo headphone)  
High-Definition Multimedia Interface (HDMI)  
eSATA  
RJ-11 (modem)  
RJ-45 (Ethernet, includes link and activity lights)  
USB (4)  
VGA (Dsub 15-pin) supporting 1600 × 1200 external resolution at 75-Hz (hot plug/unplug  
with auto-detect)  
3
               
Category  
Description  
3-pin AC power  
Docking  
HP Advanced Docking Station and HP Docking Station  
14.4-inch keyboard with separate numeric keypad  
Keyboard/pointing devices  
Dualpoint (pointing stick and TouchPad) with 3 pointing stick buttons and 3 TouchPad  
buttons and vertical scrolling (taps enabled as default)  
Power requirements  
The following AC adapters with localized cable plug support (3-wire plug with ground pin,  
supports 3-pin DC connector):  
150-W PFC AC adapter  
120-W PFC AC adapter  
8-cell, 2.55-Ah (73-Wh) Li-ion battery  
Support for 8-cell Extended Life Battery  
Support for 12-cell Ultra Capacity Battery  
Full volume encryption  
Security  
Integrated fingerprint reader  
Integrated smart card reader  
Preboot authentication (password, smart card)  
Security cable slot  
Trusted platform module (TPM) V.1.2  
Preinstalled:  
Operating system  
Windows Vista® Business 32/64  
Windows Vista Home Basic 32  
Windows® XP Professional  
FreeDOS  
Preinstalled with Microsoft® Office:  
Windows Vista Business 32/64 with Office 2007 Ready  
Windows Vista Business 32/64 with Office 2007 Personal  
Windows Vista Business 32/64 with Office 2007 Pro  
Windows Home Basic with Office 2007 Ready  
Windows Vista Ultimate with Office 2007 Ready  
Windows XP Professional with Office 2007 Ready  
Windows XP Professional with Office 2007 Personal  
Windows XP Professional with Office 2007 Pro  
Restore media:  
Windows Vista Business 32/64  
Windows Vista Home Basic 32  
4
Chapter 1 Product description  
         
Category  
Description  
Windows Ultimate 32  
Windows XP Professional  
DRDVD Windows XP Pro  
DRDVD Windows Vista  
Supported:  
Window XP Professional 64 (SP2)  
Certified:  
Novell SuSE Linux  
End-user replaceable parts:  
AC adapter  
Serviceability  
Battery (system)  
Hard drive  
Memory module  
Optical drive  
WLAN module  
Bluetooth module  
Keyboard  
RTC battery  
Fan assembly  
Power button  
Switch cover  
5
 
2 External component identification  
Display  
Component  
Description  
(1)  
(2)  
(3)  
(4)  
(5)  
Internal display switch  
Turns off the display if the display is closed while the power is on.  
Record sound.  
Internal microphones (2)  
Webcam light  
On: The webcam is in use.  
Webcam  
Records audio and video and captures still photographs.  
Ambient light sensor  
Automatically adjusts the display brightness based on the lighting  
conditions in your environment.  
6
Chapter 2 External component identification  
             
Top components  
Pointing devices  
Component  
Description  
(1)  
(2)  
(3)  
(4)  
(5)  
(6)  
(7)  
(8)  
(9)  
Pointing stick*  
Moves the pointer and selects or activates items on the screen.  
Functions like the left button on an external mouse.  
Moves the pointer and selects or activates items on the screen.  
Functions like the left button on an external mouse.  
Functions like the center button on an external mouse.  
Functions like the right button on an external mouse.  
Scrolls up or down.  
Left pointing stick button*  
TouchPad*  
Left TouchPad button*  
Center TouchPad button*  
Right TouchPad button*  
TouchPad scroll zone  
Right pointing stick button*  
Center pointing stick button*  
Functions like the right button on an external mouse.  
Functions like the center button on an external mouse.  
*This table describes factory settings. To view or change pointing device preferences, follow these steps:  
In Windows Vista, select Start > Control Panel > Hardware and Sound > Mouse.  
In Windows XP, select Start > Control Panel > Printers and Other Hardware > Mouse.  
Top components  
7
             
Lights  
Component  
Description  
(1)  
Power lights (2)*  
On: The computer is on.  
Blinking: The computer is in the Sleep state (Windows Vista)  
or Standby (Windows XP).  
Off: The computer is off or in Hibernation.  
Wireless lights (2)†  
(2)  
On: An integrated wireless device, such as a wireless local  
area network (WLAN) device and/or a Bluetooth device, is on.  
Amber: All wireless devices are off.  
(3)  
(4)  
(5)  
Caps lock light  
Num lock light  
On: Caps lock is on.  
On: Num lock is on.  
Volume mute light  
On: Computer sound is on.  
Amber: Computer sound is off.  
(6)  
(7)  
(8)  
Volume down light  
Volume up light  
Calculator light  
Blinking: The volume scroll zone is being used to decrease speaker  
volume.  
Blinking: The volume scroll zone is being used to increase speaker  
volume.  
On: The Windows calculator function is on.  
8
Chapter 2 External component identification  
               
Component  
Description  
(9)  
Battery light  
Amber: A battery is charging.  
Turquoise: A battery is close to full charge capacity.  
Blinking amber: A battery that is the only available power  
source has reached a low battery level. When the battery  
reaches a critical battery level, the battery light begins blinking  
rapidly.  
Off: If the computer is plugged into an external power source,  
the light turns off when all batteries in the computer are fully  
charged. If the computer is not plugged into an external power  
source, the light stays off until the battery reaches a low  
battery level.  
(10)  
Drive light  
Blinking: The hard drive or optical drive is being accessed.  
Amber: HP 3D DriveGuard has temporarily parked the hard  
drive.  
*The 2 power lights display the same information. The light on the power button is visible only when the computer is open. The  
power light on the front of the computer is visible whether the computer is open or closed.  
The 2 wireless lights display the same information. The light on the wireless button is visible only when the computer is open.  
The wireless light on the front of the computer is visible whether the computer is open or closed.  
Top components  
9
   
Buttons, switches, and fingerprint reader  
Component  
Description  
(1)  
Power button  
When the computer is off, press the button to turn on the  
computer.  
When the computer is on, press the button to shut down the  
computer.  
When the computer is in the Sleep state (Windows Vista) or  
Standby (Windows XP), press the button briefly to exit Sleep  
or Standby.  
When the computer is in Hibernation, press the button briefly  
to exit Hibernation.  
If the computer has stopped responding and Windows shutdown  
procedures are ineffective, press and hold the power button for at  
least 5 seconds to turn off the computer.  
To learn more about your power settings, follow these steps:  
In Windows Vista, select Start > Control Panel > System  
and Maintenance > Power Options.  
In Windows XP, select Start > Control Panel > Performance  
and Maintenance > Power Options.  
(2)  
(3)  
Info button  
Launches Info Center, which enables you to open various software  
solutions.  
Internal display switch  
Turns off the display if the display is closed while the power is on.  
10 Chapter 2 External component identification  
       
Component  
Description  
(4)  
Wireless button  
Turns the wireless feature on or off but does not establish a  
wireless connection.  
NOTE: You must set up or access a wireless network to establish  
a wireless connection.  
(5)  
(6)  
(7)  
Presentation button  
Volume mute button  
Volume scroll zone  
Starts the presentation feature.  
Mutes and restores speaker sound.  
Adjusts speaker volume. Slide your finger to the left to decrease  
volume and to the right to increase volume. You can also press the  
left side of the volume slider to decrease volume, or press the right  
side of the volume slider to increase volume.  
(8)  
(9)  
Calculator button  
Fingerprint reader  
Turns on the Windows calculator function.  
Allows a fingerprint logon to Windows instead of a password logon.  
Top components 11  
         
Keys  
NOTE: Your computer may look slightly different from the illustration in this section.  
Component  
Description  
(1)  
(2)  
esc key  
Displays system information when pressed in combination with the  
fn key.  
fn key  
Executes frequently used system functions when pressed in  
combination with a function key or the esc key.  
(3)  
(4)  
(5)  
(6)  
Windows logo key  
Displays the Windows Start menu.  
Windows applications key  
Integrated numeric keypad keys  
Function keys  
Displays a shortcut menu for items beneath the pointer.  
Can be used like the keys on an external numeric keypad.  
Execute frequently used system functions when pressed in  
combination with the fn key.  
12 Chapter 2 External component identification  
             
Front components  
Component  
Description  
(1)  
Wireless light  
On: An integrated wireless device, such as a wireless local area  
network (WLAN) device and/or a Bluetooth device, is on.  
Amber: All wireless devices are off.  
(2)  
Power light  
On: The computer is on.  
Blinking: The computer is in the Sleep state (Windows Vista)  
or Standby (Windows XP).  
Off: The computer is off or in Hibernation.  
Amber: A battery is charging.  
(3)  
Battery light  
Turquoise: A battery is close to full charge capacity.  
Blinking amber: A battery that is the only available power  
source has reached a low battery level. When the battery  
reaches a critical battery level, the battery light begins blinking  
rapidly.  
Off: If the computer is plugged into an external power source,  
the light turns off when all batteries in the computer are fully  
charged. If the computer is not plugged into an external power  
source, the light stays off until the battery reaches a low  
battery level.  
(4)  
Drive light  
Blinking: The hard drive or optical drive is being accessed.  
Amber: HP 3D DriveGuard has temporarily parked the hard drive.  
Produce sound.  
(5)  
(6)  
Speakers (2)  
Audio-out (headphone) jack  
Produces sound when connected to optional powered stereo  
speakers, headphones, ear buds, a headset, or television audio.  
NOTE: When a device is connected to the headphone jack, the  
computer speakers are disabled.  
(7)  
Audio-in (microphone) jack  
Connects an optional computer headset microphone, stereo array  
microphone, or monaural microphone.  
Front components 13  
               
Component  
Description  
(8)  
Media Card Reader  
Supports the following optional digital card formats:  
Memory Stick  
Memory Stick Duo  
Memory Stick Pro  
MultiMediaCard  
Secure Digital Memory Card  
xD-Picture Card  
xD-Picture Card Type H  
xD-Picture Card Type M  
(9)  
Display release button  
Business card slot  
Opens the computer.  
(10)  
Holds a business card in position so that the webcam can capture  
an image.  
Left-side components  
Component  
Description  
(1)  
Security cable slot  
Attaches an optional security cable to the computer.  
NOTE: The security cable is designed to act as a deterrent, but  
it may not prevent the computer from being mishandled or stolen.  
(2)  
Vent  
Enables airflow to cool internal components.  
NOTE: The computer fan starts up automatically to cool internal  
components and prevent overheating. It is normal for the internal  
fan to cycle on and off during routine operation.  
(3)  
(4)  
(5)  
(6)  
(7)  
Power connector  
HDMI port  
Connects an AC adapter.  
Connects an optional HDMI device.  
Connects an external VGA monitor or projector.  
Connects an optional USB device.  
External monitor port  
USB port  
1394 port  
Connects an optional IEEE 1394 or 1394a device, such as a  
camcorder.  
(8)  
(9)  
ExpressCard slot  
Smart card reader  
Supports optional ExpressCards.  
Supports optional smart cards and Java™ Cards.  
14 Chapter 2 External component identification  
                       
Rear component  
The vent enables airflow to cool internal components.  
NOTE: The computer fan starts up automatically to cool internal components and prevent overheating.  
It is normal for the internal fan to cycle on and off during routine operation.  
Right-side components  
Component  
Description  
(1)  
eSATA port  
Connects high-performance eSATA components, such as an  
eSATA external hard drive.  
(2)  
(3)  
(4)  
(5)  
USB ports (3)  
Connect optional USB devices.  
Supports an optical drive or hard drive.  
Connects a network cable.  
Upgrade bay  
RJ-45 (network) jack  
RJ-11 (modem) jack  
Connects a modem cable.  
Rear component 15  
               
Bottom components  
Component  
Description  
(1)  
(2)  
(3)  
Battery bay  
Holds the battery.  
Docking connector  
Vents (3)  
Connects an optional docking device.  
Enable airflow to cool internal components.  
NOTE: The computer fan starts up automatically to cool internal  
components and prevent overheating. It is normal for the internal  
fan to cycle on and off during routine operation.  
(4)  
(5)  
Hard drive bay  
Holds the hard drive and a Bluetooth device.  
Memory module compartment  
Contains the memory module slots and a wireless LAN module  
slot.  
CAUTION: To prevent an unresponsive system and the display  
of a warning message, replace the WLAN module with only a  
module authorized for use in the computer by the governmental  
agency that regulates wireless devices in your country. If you  
replace the module and then receive a warning message, remove  
the module to restore computer functionality, and then contact  
technical support through Help and Support.  
(6)  
(7)  
Accessory battery connector  
Battery release latch  
Connects an optional accessory battery.  
Releases the battery from the battery bay.  
16 Chapter 2 External component identification  
                 
Wireless antennae  
The antennae send and receive signals from one or more wireless devices. These antennae are not  
visible from the outside of the computer.  
NOTE: For optimal transmission, keep the areas immediately around the antennae free from  
obstructions.  
To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental  
Notices that applies to your country or region. These notices are located in Help and Support.  
Wireless antennae 17  
 
3 Illustrated parts catalog  
Service tag  
The service tag, affixed to the bottom of the computer, provides information that may be needed when  
troubleshooting system problems. The service tag provides the following information:  
(1) Product name: This is the product name affixed to the front of the computer.  
(2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product.  
(3) Part number/Product number (p/n): This number provides specific information about the product's  
hardware components. The part number helps a service technician to determine what components and  
parts are needed.  
(4) Model description: This is the number used to locate documents, drivers, and support for the  
computer.  
(5) Warranty period: This number describes the duration of the warranty period for this computer.  
When ordering parts or requesting information, provide the computer serial number and model  
description provided on the service tag.  
18 Chapter 3 Illustrated parts catalog  
   
Computer major components  
Computer major components 19  
 
Item  
(1)  
Description  
Spare part number  
Display assemblies (include 3 WLAN antenna transceivers and cables)  
17.0-inch WUXGA WVA AntiGlare display assembly without camera module  
494016-001  
494017-001  
494012-001  
494013-001  
494014-001  
494015-001  
494018-001  
494019-001  
17.0-inch WUXGA WVA AntiGlare display assembly with camera module  
17.0-inch WSXGA+ WVA AntiGlare display assembly without camera module  
17.0-inch WSXGA+ WVA AntiGlare display assembly with camera module  
17.0-inch WUXGA DreamColor display assembly without camera module  
17.0-inch WUXGA DreamColor display assembly with camera module  
17.0-inch WXGA+ AnitGlare display assembly without camera module  
17.0-inch WXGA+ AnitGlare display assembly with camera module  
Keyboards with pointing stick (include keyboard cable and pointing stick cable)  
For use in Belgium  
(2)  
494002-A41  
494002-201  
494002-221  
494002-081  
494002-051  
494002-121  
494002-041  
494002-151  
494002-211  
494002-DD1  
494002-BB1  
494002-061  
494002-291  
494002-161  
494002-021  
494002-091  
494002-131  
494002-251  
494002-171  
494002-231  
494002-BA1  
494002-AD1  
494002-071  
494002-B71  
For use in Brazil  
For use in the Czech Republic  
For use in Denmark  
For use in France  
For use in French Canada  
For use in Germany  
For use in Greece  
For use in Hungary  
For use in Iceland  
For use in Israel  
For use in Italy  
For use in Japan  
For use in Latin America  
For use in the Netherlands and Europe  
For use in Norway  
For use in Portugal  
For use in Russia  
For use in Saudi Arabia  
For use in Slovakia  
For use in Slovenia  
For use in South Korea  
For use in Spain  
For use in Sweden and Finland  
20 Chapter 3 Illustrated parts catalog  
   
Item  
Description  
Spare part number  
494002-111  
494002-AB1  
494002-281  
494002-141  
494002-031  
494002-001  
493986-001  
For use in Switzerland  
For use in Taiwan  
For use in Thailand  
For use in Turkey  
For use in the United Kingdom  
For use in the United States  
Switch cover (includes LED board and cable and power button board)  
(3)  
(4)  
Top cover (includes TouchPad, TouchPad bracket, TouchPad cable, fingerprint reader board 493987-001  
and cable)  
(5)  
(6)  
Fan  
494000-001  
Graphics card heat sink  
For use in computer models with nVidia Quadro FX 2700M graphics cards  
For use in computer models with nVidia Quadro FX 3700M graphics cards  
For use in computer models with ATI graphics cards  
Hard drives (include hard drive bracket and screws)  
500-GB, 7200-rpm  
494011-001  
518096-001  
494211-001  
(7)  
519527-001  
515870-001  
493997-001  
493996-001  
493994-001  
493992-001  
493991-001  
493998-001  
500-GB, 5400-rpm  
320-GB, 7200-rpm  
250-GB, 7200-rpm  
250-GB, 5400-rpm  
160-GB, 7200-rpm  
160-GB, 5400-rpm  
80-GB, solid state drive (not illustrated)  
Graphics cards (include replacement thermal material)  
ATI Mobility FireGL V5725  
(8)  
493982-001  
493983-001  
493984-001  
398393-002  
nVidia Quadro FX 2700M  
nVidia Quadro FX 3700M  
(9)  
Bluetooth module (includes Bluetooth module cable)  
Heat sink assemblies (include replacement thermal material)  
(10)  
For use only with computer models equipped with the following processors: P8400, P8600,  
T9400, and T9600  
494010-001  
For use only with computer models equipped with the following processors: X9100, Q9100, 494210-001  
and QX9300  
(11)  
(12)  
USB/eSATA board (includes cable)  
493981-001  
Modem modules  
Computer major components 21  
                   
Item  
Description  
Spare part number  
461750-001  
For use in all countries and regions except for Australia and New Zealand  
For use only in Australia and New Zealand  
461750-011  
(13)  
(14)  
(15)  
Speaker assembly  
494029-001  
Media card reader/audio board  
493978-001  
Optical drives  
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe  
Blu-ray ROM DVD+/-RW SuperMulti DL Drive  
493990-001  
493989-001  
493988-001  
DVD-ROM Drive  
(16)  
Intel Core2 Extreme processors (include replacement thermal material)  
QX9300 2.53-GHz processor (12-MB L2 cache, 1066-MHz FSB)  
X9100 3.06-GHz processor (6-MB L2 cache, 1066-MHz FSB)  
Intel Core2 Quad processors (include replacement thermal material)  
Q9100 2.26-GHz processor (12-MB L2 cache, 1066-MHz FSB)  
Q9000 2.0-GHz processor (6-MB L2 cache, 1066-MHz FSB)  
Intel Core2 Duo processors (include replacement thermal material)  
T9900 3.06-GHz processor (6-MB L2 cache, 1066-MHz FSB)  
T9800 2.93-GHz processor (6-MB L2 cache, 1066-MHz FSB)  
T9600 2.8-GHz processor (6-MB L2 cache, 1066-MHz FSB)  
T9550 2.66-GHz processor (6-MB L2 cache, 1066-MHz FSB)  
T9400 2.53-GHz processor (6-MB L2 cache, 1066-MHz FSB)  
P8600 2.4-GHz processor (3-MB L2 cache, 1066-MHz FSB)  
P8400 2.26-GHz processor (3-MB L2 cache, 1066-MHz FSB)  
System boards (include replacement thermal material)  
For use in computer models with dual core processors (includes RTC battery)  
For use in computer models with quad core processors (includes RTC battery)  
507946-001  
507950-001  
507947-001  
507948-001  
570434-001  
507951-001  
507955-002  
507953-001  
507956-002  
507963-002  
507964-002  
(17)  
493980-001  
501508-001  
For use only in computer models with Core2 Duo processors in the People's Republic of China 509762-001  
and Russia (includes RTC battery)  
For use only in computer models with Core2 Quad processors in the People's Republic of  
China and Russia (includes RTC battery)  
509763-001  
(18)  
Memory modules  
4096-MB memory module (PC2-6400, 800-MHz, DDR2)  
2048-MB memory module (PC2-6400, 800-MHz, DDR2)  
1024-MB memory module (PC2-6400, 800-MHz, DDR2)  
ExpressCard assembly  
494009-001  
494008-001  
494007-001  
493999-001  
(19)  
(20)  
WLAN modules  
22 Chapter 3 Illustrated parts catalog  
                     
Item  
Description  
Spare part number  
For use in non-iAMT (Intel Active Management Technology) models:  
Intel WiFi Link 5100 802.11a/b/g/n WLAN module for use in all countries and regions  
except for Russia, Ukraine, and Pakistan  
480985-001  
Intel WiFi Link 5100 802.11a/b/g WLAN module for use in Russia, Ukraine, and Pakistan 482957-001  
Intel WiFi Link 5300 802.11a/b/g/n WLAN module for use in all countries and regions  
480986-001  
For use in iAMT models:  
Intel WiFi Link 5100 802.11a/b/g/n for iAMT WLAN module for use in all countries and  
regions except for Russia, Ukraine, and Pakistan  
506678-001  
Intel WiFi Link 5100 802.11a/b/g for iAMT WLAN module for use in Russia, Ukraine, and 506680-001  
Pakistan  
Intel WiFi Link 5300 802.11a/b/g/n for iAMT WLAN module for use in all countries and  
regions  
506679-001  
(21)  
(22)  
8-cell, 2.55-Ah, Li-ion battery  
493976-001  
493975-001  
494020-001  
Base enclosure (includes latch assembly)  
Plastics Kit (see Plastics Kit on page 25 for more Plastics Kit spare part information):  
Hard drive cover (includes 2 captive screws, secured by C-clips)  
(23a)  
(23b)  
(23c)  
(23d)  
Memory module/WLAN module compartment cover (includes one captive screw, secured by a C-clip)  
ExpressCard slot bezel  
Bluetooth compartment cover  
Rubber Kit (includes 8 feet in 2 different sizes)  
494027-001  
493985-001  
Cable Kit (not illustrated; see Cable Kit on page 25 for more Cable Kit spare part number  
information)  
Computer major components 23  
         
Display assembly components  
Item  
(1)  
Description  
Spare part number  
Display bezels  
For use only in computer models without a camera module  
For use only in computer models with a camera module  
Display inverter for use only in models with an LCD display (includes Mylar shield)  
494003-001  
487285-001  
494001-001  
495029-001  
(2)  
(3)  
Ambient light sensor board for use only in models with a DreamColor LED display –  
494014-001 and 494015-001 (not illustrated)  
Display cable  
For use only in computer models with a DreamColor LED display  
For use only in computer models with an LCD display  
495607-001  
494005-001  
24 Chapter 3 Illustrated parts catalog  
         
Item  
(4)  
Description  
Spare part number  
494030-001  
Camera module (includes flex cable)  
(5)  
Display Hinge Kit (includes hinge covers)  
Display enclosure (includes wireless antennae and microphone)  
For use only in computer models with a DreamColor LED display  
For use only in computer models with an LCD display  
494004-001  
(6)  
495895-001  
494006-001  
Plastics Kit  
Item  
Description  
Spare part number  
Plastics Kit:  
494020-001  
(1)  
(2)  
(3)  
(4)  
Hard drive compartment cover (includes 2 captive screws, secured by C-clips)  
Memory module/WLAN module compartment cover (includes 3 captive screws, secured by C-clips)  
Bluetooth compartment cover  
ExpressCard slot bezel  
Cable Kit  
Plastics Kit 25  
                 
Item  
Description  
Spare part number  
Cable Kit:  
493985-001  
(1)  
(2)  
(3)  
(4)  
RJ-45 jack cable  
RJ-11 jack cable  
Bluetooth cable  
Microphone extension cable  
26 Chapter 3 Illustrated parts catalog  
         
Mass storage devices  
Item  
(1)  
Description  
Spare part number  
Hard drives (include bracket and screws)  
320-GB, 7200-rpm  
493997-001  
493996-001  
493994-001  
493992-001  
493991-001  
493998-001  
250-GB, 7200-rpm  
250-GB, 5400-rpm  
160-GB, 7200-rpm  
160-GB, 5400-rpm  
Solid state drive, 80 GB (not illustrated)  
Optical drives (include bezel)  
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe  
Blu-ray ROM DVD+/-RW SuperMulti DL Drive  
DVD-ROM Drive  
(2)  
493990-001  
493989-001  
493988-001  
Miscellaneous parts  
Description  
Spare part number  
AC adapters  
150-W PFC AC adapter  
120-W PFC AC adapter  
Power cords:  
463954-001  
463953-001  
For use in Argentina  
For use in Australia  
For use in Brazil  
490371-D01  
490371-011  
490371-201  
490371-081  
490371-021  
490371-D61  
For use in Denmark  
For use in Europe, the Middle East, and Africa  
For use in India  
Mass storage devices 27  
                 
Description  
Spare part number  
490371-BB1  
490371-061  
490371-291  
490371-AA1  
490371-AR1  
490371-AD1  
490371-111  
490371-AB1  
490371-031  
490371-001  
494028-001  
For use in Israel  
For use in Italy  
For use in Japan  
For use in the People's Republic of China  
For use in South Africa  
For use in South Korea  
For use in Switzerland  
For use in Taiwan  
For use in the United Kingdom  
For use in the United States  
Screw Kit  
Phillips PM2.5×2.5 screw  
Phillips PM2.5×3.0 screw  
Phillips PM2.5×4.5 screw  
Phillips PM2.0×3.0 screw  
Torx T8M2.5×8.0 screw  
Torx T8M2.5×4.0 screw  
Sequential part number listing  
Spare part  
number  
Description  
398393-002  
449137-001  
461750-001  
461750-011  
463953-001  
463954-001  
480985-001  
Bluetooth module (includes Bluetooth module cable)  
RTC battery  
Modem module for use in all countries and regions except for Australia and New Zealand  
Modem module for use only in Australia and New Zealand  
120-W PFC AC adapter  
150-W PFC AC adapter  
Intel WiFi Link 5100 802.11a/b/g/n WLAN module for use in all countries and regions except for Russia,  
Ukraine, and Pakistan  
480986-001  
482957-001  
490371-001  
490371-011  
490371-021  
Intel WiFi Link 5300 802.11a/b/g/n WLAN module for use in all countries and regions  
Intel WiFi Link 5100 802.11a/b/g WLAN module for use in Russia, Ukraine, and Pakistan  
Power cord (3-wire) for use in North America  
Power cord (3-wire) for use in Australia  
Power cord (3-wire) for use in Europe, the Middle East, and Africa  
28 Chapter 3 Illustrated parts catalog  
             
Spare part  
number  
Description  
490371-031  
490371-061  
490371-081  
490371-111  
490371-201  
490371-291  
490371-AA1  
490371-AB1  
490371-AD1  
490371-AR1  
490371-BB1  
490371-D01  
490371-D61  
493975-001  
493976-001  
493978-001  
493980-001  
Power cord (3-wire) for use in the United Kingdom  
Power cord (3-wire) for use in Italy  
Power cord (3-wire) for use in Denmark  
Power cord (3-wire) for use in Switzerland  
Power cord (3-wire) for use in Brazil  
Power cord (3-wire) for use in Japan  
Power cord (3-wire) for use in the People's Republic of China  
Power cord (3-wire) for use in Taiwan  
Power cord (3-wire) for use in South Korea  
Power cord (3-wire) for use in South Africa  
Power cord (3-wire) for use in Israel  
Power cord (3-wire) for use in Argentina  
Power cord (3-wire) for use in India  
Base enclosure (includes latch assembly)  
Battery, 8-cell, 2.55-Ah, Li-ion  
Media card reader/audio board  
System board for use in computer models with dual core processors (includes RTC battery and replacement  
thermal material)  
493981-001  
493982-001  
493983-001  
493984-001  
493985-001  
493986-001  
493987-001  
493988-001  
493989-001  
493990-001  
493991-001  
493992-001  
493994-001  
493996-001  
493997-001  
493998-001  
USB/eSATA board (includes cable)  
ATI Mobility FireGL V5725 graphics card; includes replacement thermal material  
nVidia Quadro FX 2700M graphics card; includes replacement thermal material  
nVidia Quadro FX 3700M graphics card; includes replacement thermal material  
Cable Kit (see Cable Kit on page 25 for more Cable Kit spare part information  
Switch cover (includes LED board and cable and power button board)  
Top cover (includes TouchPad, TouchPad bracket, TouchPad cable, fingerprint reader board and cable)  
DVD-ROM drive  
Blu-ray ROM DVD+/-RW SuperMulti DL Drive  
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe  
160-GB, 5400-rpm hard drive (includes hard drive bracket and screws)  
160-GB, 7200-rpm hard drive (includes hard drive bracket and screws)  
250-GB, 5400-rpm hard drive (includes hard drive bracket and screws)  
250-GB, 7200-rpm hard drive (includes hard drive bracket and screws)  
320-GB, 7200-rpm hard drive (includes hard drive bracket and screws)  
80-GB, solid state drive (includes hard drive bracket and screws)  
Sequential part number listing 29  
                         
Spare part  
number  
Description  
493999-001  
494000-001  
494001-001  
494002-001  
494002-021  
494002-031  
494002-041  
494002-051  
494002-061  
494002-071  
494002-081  
494002-091  
494002-111  
494002-121  
494002-131  
494002-141  
494002-151  
494002-161  
494002-171  
494002-201  
494002-211  
494002-221  
494002-231  
494002-251  
494002-281  
494002-291  
494002-A41  
494002-AB1  
494002-AD1  
494002-B71  
494002-BA1  
494002-BB1  
494002-DD1  
494003-001  
ExpressCard assembly  
Fan  
Display inverter for use only in models with an LCD display (includes Mylar shield)  
Keyboard with pointing stick for use in the United States  
Keyboard for use in Europe  
Keyboard for use in the United Kingdom  
Keyboard for use in Germany  
Keyboard for use in France  
Keyboard for use in Italy  
Keyboard for use in Spain  
Keyboard for use in Denmark  
Keyboard for use in Norway  
Keyboard for use in Switzerland  
Keyboard for use in French Canada  
Keyboard for use in Portugal  
Keyboard for use in Turkey  
Keyboard for use in Greece  
Keyboard for use in Latin America  
Keyboard for use in Saudi Arabia  
Keyboard for use in Brazil  
Keyboard for use in Hungary  
Keyboard for use in the Czech Republic  
Keyboard for use in Slovakia  
Keyboard for use in Russia  
Keyboard for use in Thailand  
Keyboard for use in Japan  
Keyboard for use in Belgium  
Keyboard for use in Taiwan  
Keyboard for use in South Korea  
Keyboard for use in Sweden and Finland  
Keyboard for use in Slovenia  
Keyboard for use in Israel  
Keyboard for use in Iceland  
Display bezel for use in computer models without a camera module  
30 Chapter 3 Illustrated parts catalog  
         
Spare part  
number  
Description  
494004-001  
494005-001  
494006-001  
494007-001  
494008-001  
494009-001  
494010-001  
Display Bracket Kit (includes hinge covers)  
Display panel cable for use in computer models with LCD displays  
Display enclosure for use in computer models with LCD displays (includes wireless antennae and microphone)  
1024-MB memory module (PC-6400, 800-GHz, DDR2)  
2048-MB memory module (PC-6400, 800-GHz, DDR2)  
4096-MB memory module (PC2-6400, 800-MHz, DDR2)  
Heat sink for use only with computer models equipped with the following processors: P8400, P8600, T9400,  
and T9600 (includes replacement thermal material)  
494011-001  
494012-001  
Graphics card heat sink for use in computer models with nVidia Quadro FX 2700M graphics cards  
17.0-inch, WSXGA+ WVA AntiGlare display assembly without camera module (includes 3 WLAN antenna  
transceivers and cables)  
494013-001  
494014-001  
494015-001  
494016-001  
494017-001  
494018-001  
494019-001  
17.0-inch, WSXGA+ WVA AntiGlare display assembly with camera module (includes 3 WLAN antenna  
transceivers and cables)  
17.0-inch, WUXGA DreamColor display assembly without camera module (includes 3 WLAN antenna  
transceivers and cables)  
17.0-inch, WUXGA DreamColor display assembly with camera module (includes 3 WLAN antenna  
transceivers and cables)  
17.0-inch, WUXGA+ WVA AntiGlare display assembly without camera module (includes 3 WLAN antenna  
transceivers and cables)  
17.0-inch, WUXGA+ WVA AntiGlare display assembly with camera module (includes 3 WLAN antenna  
transceivers and cables)  
17.0-inch, WXGA+ AntiGlare display assembly without camera module (includes 3 WLAN antenna  
transceivers and cables)  
17.0-inch, WXGA+ AntiGlare display assembly with camera module (includes 3 WLAN antenna transceivers  
and cables)  
494020-001  
494027-001  
494028-001  
494029-001  
494030-001  
494210-001  
Plastics Kit (see Plastics Kit on page 25 for more Plastics Kit spare part information)  
Rubber Kit (includes 8 feet in 2 different sizes)  
Screw Kit  
Speaker assembly  
Camera module (includes flex cable)  
Heat sink for use only with computer models equipped with the following processors: X9100, Q9100, and  
QX9300 (includes replacement thermal material)  
494211-001  
495029-001  
Graphics card heat sink for use in computer models with ATI graphics cards  
Ambient light sensor board (for use only in models with a DreamColor LED display – 494014-001 and  
494015-001)  
495030-001  
495607-001  
495895-001  
Display bezel for use in computer models with a camera module  
Display panel cable for use in computer models with DreamColor LED displays  
Display enclosure for use in computer models with DreamColor LED displays (includes wireless antennae and  
microphone)  
Sequential part number listing 31  
                       
Spare part  
number  
Description  
501508-001  
506678-001  
System board for use only with computer models equipped with quad core processors (includes RTC battery  
and replacement thermal material)  
Intel WiFi Link 5100 802.11a/b/g/n for iAMT WLAN module for use in all countries and regions except for  
Russia, Ukraine, and Pakistan  
506679-001  
506680-001  
507946-001  
Intel WiFi Link 5300 802.11a/b/g/n for iAMT WLAN module for use in all countries and regions  
Intel WiFi Link 5100 802.11a/b/g for iAMT WLAN module for use in Russia, Ukraine, and Pakistan  
Intel Core2 Extreme QX9300 2.53-GHz processor (12-MB L2 cache, 1066-MHz FSB; includes replacement  
thermal material)  
507947-001  
507948-001  
507950-001  
507951-001  
507953-001  
507955-002  
507956-002  
507963-002  
507964-002  
509762-001  
509763-001  
Intel Core2 Quad Q9100 2.26-GHz processor (12-MB L2 cache, 1066-MHz FSB; includes replacement thermal  
material)  
Intel Core2 Quad Q9000 2.0-GHz processor (6-MB L2 cache, 1066-MHz FSB; includes replacement thermal  
material)  
Intel Core2 Extreme X9100 3.06-GHz processor (6-MB L2 cache, 1066-MHz FSB; includes replacement  
thermal material)  
Intel Core2 Duo T9800 2.93-GHz processor (6-MB L2 cache, 1066-MHz FSB; includes replacement thermal  
material)  
Intel Core2 Duo T9550 2.66-GHz processor (6-MB L2 cache, 1066-MHz FSB; includes replacement thermal  
material)  
Intel Core2 Duo T9600 2.80-GHz processor (6-MB L2 cache, 1066-MHz FSB; includes replacement thermal  
material)  
Intel Core2 Duo T9400 2.53-GHz processor (6-MB L2 cache, 1066-MHz FSB; includes replacement thermal  
material)  
Intel Core2 Duo MV P8600 2.40-GHz processor (3-MB L2 cache, 1066-MHz FSB; includes replacement  
thermal material)  
Intel Core2 Duo MV P8400 2.26-GHz processor (3-MB L2 cache, 1066-MHz FSB; includes replacement  
thermal material)  
System board for use only in computer models with Core2 Duo processors in the People's Republic of China  
and Russia (includes RTC battery)  
System board for use only in computer models with Core2 Quad processors in the People's Republic of China  
and Russia (includes RTC battery)  
515870-001  
518096-001  
519527-001  
570434-001  
500-GB, 5400-rpm hard drive (includes hard drive bracket and screws)  
Graphics card heat sink for use in computer models with nVidia Quadro FX 3700M graphics cards  
500-GB, 7200-rpm hard drive (includes hard drive bracket and screws)  
Intel Core2 Duo T9900 3.06-GHz processor (6-MB L2 cache, 1066-MHz FSB; includes replacement thermal  
material)  
32 Chapter 3 Illustrated parts catalog  
   
4 Removal and replacement procedures  
Preliminary replacement requirements  
Tools required  
You will need the following tools to complete the removal and replacement procedures:  
Flat-bladed screwdriver  
Magnetic screwdriver  
Phillips P0 and P1 screwdrivers  
Torx T8 screwdriver  
Service considerations  
The following sections include some of the considerations that you must keep in mind during  
disassembly and assembly procedures.  
NOTE: As you remove each subassembly from the computer, place the subassembly (and all  
accompanying screws) away from the work area to prevent damage.  
Plastic parts  
Using excessive force during disassembly and reassembly can damage plastic parts. Use care when  
handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.  
Preliminary replacement requirements 33  
               
Cables and connectors  
CAUTION: When servicing the computer, be sure that cables are placed in their proper locations  
during the reassembly process. Improper cable placement can damage the computer.  
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat  
or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In  
all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that  
they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme  
care; these cables tear easily.  
Drive handling  
CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the  
computer, damage to a drive, or loss of information, observe these precautions:  
Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the  
computer is off or in Hibernation, turn the computer on, and then shut it down through the operating  
system.  
Before handling a drive, be sure that you are discharged of static electricity. While handling a drive,  
avoid touching the connector.  
Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and  
be sure that the optical drive tray is closed.  
Handle drives on surfaces covered with at least one inch of shock-proof foam.  
Avoid dropping drives from any height onto any surface.  
After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.  
Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.  
Avoid exposing a drive to temperature extremes or liquids.  
If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective  
packaging and label the package “FRAGILE.”  
34 Chapter 4 Removal and replacement procedures  
       
Grounding guidelines  
Electrostatic discharge damage  
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure  
determine the degree of sensitivity. Networks built into many integrated circuits provide some protection,  
but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.  
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or  
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.  
An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a  
normal cycle. Or the device may function normally for a while, then degrade in the internal layers,  
reducing its life expectancy.  
CAUTION: To prevent damage to the computer when you are removing or installing internal  
components, observe these precautions:  
Keep components in their electrostatic-safe containers until you are ready to install them.  
Use nonmagnetic tools.  
Before touching an electronic component, discharge static electricity by using the guidelines described  
in this section.  
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.  
If you remove a component, place it in an electrostatic-safe container.  
The following table shows how humidity affects the electrostatic voltage levels generated by different  
activities.  
CAUTION: A product can be degraded by as little as 700 V.  
Typical electrostatic voltage levels  
Relative humidity  
Event  
10%  
40%  
55%  
Walking across carpet  
35,000 V  
12,000 V  
6,000 V  
2,000 V  
11,500 V  
14,500 V  
26,500 V  
21,000 V  
15,000 V  
5,000 V  
800 V  
7,500 V  
3,000 V  
400 V  
Walking across vinyl floor  
Motions of bench worker  
Removing DIPS from plastic tube  
Removing DIPS from vinyl tray  
Removing DIPS from Styrofoam  
Removing bubble pack from PCB  
Packing PCBs in foam-lined box  
700 V  
400 V  
4,000 V  
5,000 V  
20,000 V  
11,000 V  
2,000 V  
3,500 V  
7,000 V  
5,000 V  
Preliminary replacement requirements 35  
     
Packaging and transporting guidelines  
Follow these grounding guidelines when packaging and transporting equipment:  
To avoid hand contact, transport products in static-safe tubes, bags, or boxes.  
Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.  
Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.  
Place items on a grounded surface before removing items from their containers.  
Always be properly grounded when touching a component or assembly.  
Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive  
foam.  
Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that  
mechanized equipment used for moving materials is wired to ground and that proper materials are  
selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate  
electric charges.  
Workstation guidelines  
Follow these grounding workstation guidelines:  
Cover the workstation with approved static-shielding material.  
Use a wrist strap connected to a properly grounded work surface and use properly grounded tools  
and equipment.  
Use conductive field service tools, such as cutters, screwdrivers, and vacuums.  
When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe  
materials.  
Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and  
Styrofoam.  
Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle  
these items only at static-free workstations.  
Avoid contact with pins, leads, or circuitry.  
Turn off power and input signals before inserting or removing connectors or test equipment.  
36 Chapter 4 Removal and replacement procedures  
     
Equipment guidelines  
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.  
When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps  
with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground,  
wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors,  
use alligator clips to connect a wrist strap.  
When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)  
can be used at standing workstations and are compatible with most types of shoes or boots. On  
conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one  
megohm resistance between the operator and ground. To be effective, the conductive strips must  
be worn in contact with the skin.  
The following grounding equipment is recommended to prevent electrostatic damage:  
Antistatic tape  
Antistatic smocks, aprons, and sleeve protectors  
Conductive bins and other assembly or soldering aids  
Nonconductive foam  
Conductive tabletop workstations with ground cords of one megohm resistance  
Static-dissipative tables or floor mats with hard ties to the ground  
Field service kits  
Static awareness labels  
Material-handling packages  
Nonconductive plastic bags, tubes, or boxes  
Metal tote boxes  
Electrostatic voltage levels and protective materials  
The following table lists the shielding protection provided by antistatic bags and floor mats.  
Material  
Use  
Voltage protection level  
1,500 V  
Antistatic plastic  
Carbon-loaded plastic  
Metallized laminate  
Bags  
Floor mats  
Floor mats  
7,500 V  
5,000 V  
Preliminary replacement requirements 37  
   
Unknown user password  
NOTE: This process will not work if Stringent Security is enabled in F10 Setup. Stringent Security  
installs passwords into the ROM so that it is not affected when the RTC battery is removed.  
If the computer you are servicing has an unknown user password, follow these steps to clear the  
password:  
NOTE: These steps also clear CMOS.  
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the  
computer on, and then shut it down through the operating system.  
2. Disconnect all external devices connected to the computer.  
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and  
then unplugging the AC adapter from the computer.  
4. Remove the battery (see Battery on page 41).  
5. Remove the real-time clock (RTC) battery (see RTC battery on page 58).  
6. Wait approximately 5 minutes.  
7. Replace the RTC battery and reassemble the computer.  
8. Connect AC power to the computer. Do not reinsert any batteries at this time.  
9. Turn on the computer.  
All passwords and all CMOS settings have been cleared.  
38 Chapter 4 Removal and replacement procedures  
 
Component replacement procedures  
This chapter provides removal and replacement procedures.  
There are as many as 86 screws in 12 different sizes that must be removed, replaced, or loosened when  
servicing the computer. Make special note of each screw size and location during removal and  
replacement.  
Serial number  
Report the computer serial number to HP when requesting information or ordering spare parts. The  
serial number is located on the bottom of the computer.  
(1) Product name: This is the product name affixed to the front of the computer.  
(2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product.  
(3) Part number/Product number (p/n): This number provides specific information about the product's  
hardware components. The part number helps a service technician to determine what components and  
parts are needed.  
(4) Model description: This is the number used to locate documents, drivers, and support for the  
computer.  
(5) Warranty period: This number describes the duration of the warranty period for this computer.  
When ordering parts or requesting information, provide the computer serial number and model  
description provided on the service tag.  
Component replacement procedures 39  
     
Computer feet  
The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare  
part number 494027-001. There are 9 rubber feet in 2 different sizes that attach to the base enclosure  
in the locations illustrated below.  
40 Chapter 4 Removal and replacement procedures  
 
Battery  
Description  
Spare part number  
8-cell, 2.55-Ah, Li-ion battery  
493976-001  
Before disassembling the computer, follow these steps:  
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the  
computer on, and then shut it down through the operating system.  
2. Disconnect all external devices connected to the computer.  
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and  
then unplugging the AC adapter from the computer.  
Remove the battery:  
1. Turn the computer upside down on a flat surface, with the battery bay toward you.  
2. Slide the battery release latch (1) to release the battery.  
3. Remove the battery (2) from the computer.  
Install the battery by inserting it into the battery bay until you hear a click.  
Component replacement procedures 41  
 
Display inverter or ambient light sensor  
NOTE: If it has been determined that the display inverter must be replaced to complete the computer  
repair, the display assembly does not have to be removed. Follow the procedures in this section to  
replace the display inverter. For information on replacing the display assembly, the display hinges, or  
the display bezel, see Display assembly on page 70.  
NOTE: The display inverter and the ambient light sensor are installed in the same location. The only  
difference in removal and replacement is the ambient light sensor does not include a backlight cable  
connector, while the inverter does. Models with LCD displays use the inverter, while models with  
DreamColor LED displays use the ambient light sensor.  
Description  
Spare part number  
494001-001  
Display inverter for use only in models with an LCD display (includes Mylar shield)  
Ambient light sensor for use only in models with a DreamColor LED display – 494014-001 and  
494015-001  
495029-001  
Before removing the display inverter or ambient light sensor, follow these steps:  
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the  
computer on, and then shut it down through the operating system.  
2. Disconnect all external devices connected to the computer.  
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and  
then unplugging the AC adapter from the computer.  
4. Remove the battery (see Battery on page 41).  
Remove the display inverter or ambient light sensor:  
1. Turn the computer right-side up, with the front toward you.  
2. Open the computer as far as possible.  
42 Chapter 4 Removal and replacement procedures  
 
3. Remove the six screw covers (1) and six Torx T8M2.5×6.0 screws (2) that secure the display bezel  
to the display enclosure.  
4. Flex the display bezel bottom edge (1), the inside edges of the left and right sides (2), and then the  
display bezel top edge (3) until the bezel disengages from the display assembly.  
5. Lift the display bezel straight up (4) to remove it from the display assembly.  
NOTE: There are two posts that protrude through two holes on the top edge of the bezel. So that  
you do not break the posts, be sure to lift the bezel straight up when removing it from the display  
assembly.  
6. Remove the Torx T8M2.5×6.0 screw (1) that secures the display inverter or ambient light sensor  
to the display enclosure.  
7. Release the inverter or sensor (2) from the display enclosure as far as the display panel cable and/  
or backlight cable allow.  
NOTE: Models with a DreamColor LED display use the ambient light sensor which does not have  
a backlight cable connector.  
Component replacement procedures 43  
8. Disconnect the display panel cable (3) and the backlight cable (inverter only) (4) from the display  
inverter or ambient light sensor.  
9. Remove the display inverter or ambient light sensor (5).  
Reverse this procedure to install the display inverter or ambient light sensor.  
44 Chapter 4 Removal and replacement procedures  
Hard drive  
NOTE: The hard drive spare part kit includes the hard drive bracket and screws.  
Description  
Spare part number  
519527-001  
515870-001  
493997-001  
493996-001  
493994-001  
493992-001  
493991-001  
493998-001  
500-GB, 7200-rpm hard drive  
500-GB, 5400-rpm hard drive  
320-GB, 7200-rpm hard drive  
250-GB, 7200-rpm hard drive  
250-GB, 5400-rpm hard drive  
160-GB, 7200-rpm hard drive  
160-GB, 5400-rpm hard drive  
80-GB, solid state drive  
Before removing the hard drive, follow these steps:  
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the  
computer on, and then shut it down through the operating system.  
2. Disconnect all external devices connected to the computer.  
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and  
then unplugging the AC adapter from the computer.  
4. Remove the battery (see Battery on page 41).  
Remove the hard drive:  
1. Position the computer with the front toward you.  
2. Loosen the two Phillips PM2.0×5.0 captive screws (1) that secure the hard drive cover to the  
computer.  
Component replacement procedures 45  
 
3. Lift the right side of the hard drive cover (2), swing it to left, and remove the cover. The hard drive  
cover is included in the Plastics Kit, spare part number 494020-001.  
4. Loosen the Phillips PM2.5×11.0 captive screw (1) that secures the hard drive to the computer.  
5. Grasp the Mylar tab (2) on the hard drive and slide the hard drive (3) to the right to disconnect it  
from the system board.  
6. Remove the hard drive (4) from the hard drive bay.  
7. If it is necessary to replace the hard drive bracket, remove the two Phillips PM3.0×4.0 hard drive  
bracket screws (1) from each side of the hard drive.  
46 Chapter 4 Removal and replacement procedures  
 
8. Lift the bracket (2) straight up to remove it from the hard drive.  
Reverse this procedure to reassemble and install the hard drive.  
Component replacement procedures 47  
 
Bluetooth module  
Description  
Spare part number  
Bluetooth module (includes Bluetooth module cable)  
398393-002  
Before removing the Bluetooth module, follow these steps:  
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the  
computer on, and then shut it down through the operating system.  
2. Disconnect all external devices connected to the computer.  
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and  
then unplugging the AC adapter from the computer.  
4. Remove the battery (see Battery on page 41).  
Remove the Bluetooth module:  
1. Position the computer upside down with the front toward you.  
2. Lift the back of the Bluetooth compartment cover up, and then lift the cover up and off the computer  
(1).  
NOTE: The Bluetooth compartment cover is available in the Plastics Kit, spare part number  
494020-001.  
3. Lift and remove the Bluetooth module (2) from the compartment by lifting it straight up.  
4. Disconnect the Bluetooth module cable (3) from the Bluetooth module.  
Reverse this procedure to reassemble and install the Bluetooth module.  
48 Chapter 4 Removal and replacement procedures  
 
Memory module  
Description  
Spare part number  
494009-001  
4096-MB (PC2-6400, 800-MHz, DDR2)  
2048-MB (PC2-6400, 800-MHz, DDR2)  
1024-MB (PC2-6400, 800-MHz, DDR2)  
494008-001  
494007-001  
Before removing the memory module, follow these steps:  
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the  
computer on, and then shut it down through the operating system.  
2. Disconnect all external devices connected to the computer.  
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and  
then unplugging the AC adapter from the computer.  
4. Remove the battery (see Battery on page 41).  
Remove the memory module:  
1. Loosen the Phillips PM2.5×5.0 captive screw (1) that secures the memory module/WLAN module  
compartment cover to the computer.  
2. Lift the front edge of the cover, swing it up and forward (2), and then remove the cover. The memory  
module/WLAN module compartment cover is included in the Plastics Kit, spare part number  
494020-001.  
3. Spread the retaining tabs (1) on each side of the memory module slot to release the memory  
module. (The edge of the module opposite the slot rises away from the computer.)  
Component replacement procedures 49  
   
4. Remove the memory module (2) by pulling the module away from the slot at an angle.  
NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the  
memory module slot.  
Reverse this procedure to install the memory module.  
50 Chapter 4 Removal and replacement procedures  
WLAN module  
Description  
Spare part number  
For use in non-iAMT models:  
Intel WiFi Link 5100 802.11a/b/g/n WLAN module for use in all countries and regions except for  
Russia, Ukraine, and Pakistan  
480985-001  
Intel WiFi Link 5100 802.11a/b/g WLAN module for use in Russia, Ukraine, and Pakistan  
Intel WiFi Link 5300 802.11a/b/g/n WLAN module for use in all countries and regions  
For use in iAMT models:  
482957-001  
480986-001  
Intel WiFi Link 5100 802.11a/b/g/n for iAMT WLAN module for use in all countries and regions except 506678-001  
for Russia, Ukraine, and Pakistan  
Intel WiFi Link 5100 802.11a/b/g for iAMT WLAN module for use in Russia, Ukraine, and Pakistan 506680-001  
Intel WiFi Link 5300 802.11a/b/g/n for iAMT WLAN module for use in all countries and regions  
506679-001  
Before removing the WLAN module, follow these steps:  
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the  
computer on, and then shut it down through the operating system.  
2. Disconnect all external devices connected to the computer.  
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and  
then unplugging the AC adapter from the computer.  
4. Remove the battery (see Battery on page 41).  
5. Remove the memory module/WLAN module compartment cover (see Memory module  
Remove the WLAN module:  
1. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.  
NOTE: The black WLAN antenna cable is connected to the WLAN module “Main” terminal. The  
white WLAN antenna cable is connected to the WLAN module “Aux” terminal. If the computer is  
equipped with an 802.11a/b/g/n WLAN module, the yellow WLAN antenna cable is connected to  
the middle terminal on the WLAN module.  
2. Remove the two Phillips PM2.0×4.0 screws (2) that secure the WLAN module to the computer.  
(The edge of the module opposite the slot rises away from the computer.)  
Component replacement procedures 51  
   
3. Remove the WLAN module (3) by pulling the module away from the slot at an angle.  
NOTE: WLAN modules are designed with a notch (4) to prevent incorrect insertion into the WLAN  
module slot.  
Reverse this procedure to install the WLAN module.  
52 Chapter 4 Removal and replacement procedures  
Optical drive  
Description  
Spare part number  
493990-001  
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe  
Blu-ray ROM DVD+/-RW SuperMulti DL Drive  
DVD-ROM Drive  
493989-001  
493988-001  
Before removing the optical drive, follow these steps:  
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the  
computer on, and then shut it down through the operating system.  
2. Disconnect all external devices connected to the computer.  
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and  
then unplugging the AC adapter from the computer.  
4. Remove the battery (see Battery on page 41).  
Remove the optical drive:  
1. Position the computer with the left side toward you.  
2. Loosen the captive Phillips PM2.5×9.0 screw (1) that secures the optical drive to the computer.  
3. Insert a flat-bladed screwdriver or similar tool into the optical drive tab access (2) and press the  
tab to the right to release the optical drive from the computer.  
4. Remove the optical drive (3).  
5. If it is necessary to replace the optical drive bracket, position the optical drive with the rear toward  
you.  
6. Remove the two Phillips PM2.0×3.0 screws (1) that secure the optical drive bracket to the optical  
drive.  
Component replacement procedures 53  
       
7. Remove the optical drive bracket (2).  
Reverse this procedure to reassemble and install an optical drive.  
54 Chapter 4 Removal and replacement procedures  
Keyboard  
NOTE: The keyboard spare part kit includes a keyboard cable.  
For use in:  
Spare part number  
494002-A41  
494002-201  
494002-221  
494002-081  
494002-051  
494002-121  
494002-041  
494002-151  
494002-211  
494002-DD1  
494002-BB1  
494002-061  
494002-291  
494002-161  
494002-021  
For use in:  
Norway  
Spare part number  
494002-091  
494002-131  
494002-251  
494002-171  
494002-231  
494002-BA1  
494002-AD1  
494002-071  
494002-B71  
494002-111  
494002-AB1  
494002-281  
494002-141  
494002-031  
494002-001  
Belgium  
Brazil  
Portugal  
The Czech Republic  
Denmark  
Russia  
Saudi Arabia  
Slovakia  
France  
French Canada  
Germany  
Slovenia  
South Korea  
Spain  
Greece  
Hungary  
Sweden and Finland  
Switzerland  
Taiwan  
Iceland  
Israel  
Italy  
Thailand  
Japan  
Turkey  
Latin America  
The Netherlands and Europe  
The United Kingdom  
The United States  
Before removing the keyboard, follow these steps:  
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the  
computer on, and then shut it down through the operating system.  
2. Disconnect all external devices connected to the computer.  
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and  
then unplugging the AC adapter from the computer.  
4. Remove the battery (see Battery on page 41).  
Remove the keyboard:  
1. Position the computer upside down with the front toward you.  
Component replacement procedures 55  
 
2. Loosen the four Phillips PM2.5×9.0 captive screws that secure the keyboard to the computer.  
3. Turn the computer right-side up, with the front toward you.  
4. Lift the upper right corner of the keyboard (1) and swing the rear of the keyboard up (2).  
5. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, and  
disconnect the keyboard cable (2) from the system board.  
56 Chapter 4 Removal and replacement procedures  
6. Release the ZIF connector (3) to which the pointing stick cable is attached, and disconnect the  
pointing stick cable (4) from the system board.  
7. Remove the keyboard.  
Reverse this procedure to install the keyboard.  
Component replacement procedures 57  
RTC battery  
NOTE: Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes all  
passwords and CMOS settings to be cleared.  
Description  
Spare part number  
RTC battery  
449137-001  
Before removing the RTC battery, follow these steps:  
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the  
computer on, and then shut it down through the operating system.  
2. Disconnect all external devices connected to the computer.  
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and  
then unplugging the AC adapter from the computer.  
4. Remove the battery (see Battery on page 41).  
5. Remove the keyboard (see Keyboard on page 55).  
Remove the RTC battery:  
1. Press the clip on the right side of the battery socket (1) toward the right until the battery disengages  
from beneath the clip.  
2. Remove the RTC battery (2) from the system board.  
Reverse this procedure to install the RTC battery.  
58 Chapter 4 Removal and replacement procedures  
 
Switch cover  
Description  
Spare part number  
Switch cover (includes LED board and cable and power button board)  
493986-001  
Before removing the switch cover, follow these steps:  
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the  
computer on, and then shut it down through the operating system.  
2. Disconnect all external devices connected to the computer.  
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and  
then unplugging the AC adapter from the computer.  
4. Remove the battery (see Battery on page 41).  
5. Remove the keyboard (see Keyboard on page 55).  
Remove the switch cover:  
1. Turn the computer upside down, with the rear panel toward you.  
2. Remove the three PM2.0×3.0 broadhead screws that secure the switch cover to the computer.  
3. Turn the computer right-side up, with the front toward you.  
4. Open the computer as far as possible.  
5. Lift the left and right sides of the switch cover to release it from the computer (1).  
6. Release the ZIF connector to which the LED board cable is connected (2) and disconnect the cable  
from the system board.  
Component replacement procedures 59  
 
7. Remove the switch cover (3) by lifting it straight up.  
Reverse this procedure to install the switch cover.  
60 Chapter 4 Removal and replacement procedures  
Fan  
Description  
Spare part number  
Fan  
494000-001  
Before removing the fan, follow these steps:  
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the  
computer on, and then shut it down through the operating system.  
2. Disconnect all external devices connected to the computer.  
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and  
then unplugging the AC adapter from the computer.  
4. Remove the battery (see Battery on page 41).  
5. Remove the keyboard (see Keyboard on page 55).  
6. Remove the switch cover (see Switch cover on page 59).  
Remove the fan:  
1. Disconnect the fan cable (1) from the system board.  
2. Remove the three PM2.0×3.0 screws (2) that secure the fan to the computer.  
3. Lift the fan from the computer (3).  
Reverse this procedure to install the fan.  
Graphics card heat sink  
NOTE: The spare part kit for the graphics card heat sink includes replacement thermal material.  
Component replacement procedures 61  
     
Description  
Graphics card heat sink for use in computer models with nVidia Quadro FX 2700M graphics cards 494011-001  
Graphics card heat sink for use in computer models with ATI graphics cards 494211-001  
Spare part number  
Graphics card heat sink for use in computer models with nVidia Quadro FX 3700M graphics cards 518096-001  
Before removing the graphics card heat sink, follow these steps:  
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the  
computer on, and then shut it down through the operating system.  
2. Disconnect all external devices connected to the computer.  
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and  
then unplugging the AC adapter from the computer.  
4. Remove the following components:  
a. Battery (see Battery on page 41).  
b. Keyboard (see Keyboard on page 55)  
c. Switch cover (see Switch cover on page 59)  
d. Fan (see Fan on page 61)  
Remove the graphics card heat sink:  
1. Loosen the two black captive PM3.0×10.0 screws and four silver captive PM3.0×10.0 screws in  
the order shown in the following illustration. You may have to move the inverter cable to access  
the screw identified by callout (2).  
NOTE: The heat sink may look different from the illustrations in this section, depending upon the  
model.  
62 Chapter 4 Removal and replacement procedures  
2. Lift the heat sink up slightly and toward the front of the computer (1) to disengage it from the system  
board, and then lift the heat sink from the computer (2).  
NOTE: The thermal material must be thoroughly cleaned from the surfaces of the graphics card heat  
sink and the graphics card each time the graphics card heat sink is removed.  
Reverse this procedure to install the graphics card heat sink.  
Component replacement procedures 63  
 
Graphics card  
NOTE: The spare parts kit for the graphics card includes replacement thermal material.  
Description  
Spare part number  
493982-001  
ATI Mobility FireGL V5725  
nVidia Quadro FX 2700M  
nVidia Quadro FX 3700M  
493983-001  
493984-001  
Before removing the graphics card, follow these steps:  
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the  
computer on, and then shut it down through the operating system.  
2. Disconnect all external devices connected to the computer.  
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and  
then unplugging the AC adapter from the computer.  
4. Remove the following components:  
a. Battery (see Battery on page 41)  
b. Keyboard (see Keyboard on page 55)  
c. Switch cover (see Switch cover on page 59)  
d. Fan (see Fan on page 61)  
e. Graphics card heat sink (Graphics card heat sink on page 61)  
Remove the graphics card:  
1. Remove the two PM2.5×4.0 screws (1) that secure the graphics card to the system board.  
2. Lift the front edge of the graphics card (2) until it clears the adjacent edge of the top cover.  
64 Chapter 4 Removal and replacement procedures  
 
3. Remove the graphics card by sliding it away from the graphics card slot at an angle (3).  
NOTE: The graphics card is designed with a notch to prevent incorrect installation.  
NOTE: The thermal material must be thoroughly cleaned from the surfaces of the graphics card  
and graphics card heat sink each time the graphics card heat sink is removed.  
Reverse this procedure to install the graphics card.  
Component replacement procedures 65  
 
Processor heat sink  
NOTE: The processor heat sink spare part kit includes replacement thermal material.  
Description  
Spare part number  
For use only with computer models equipped with the following processors: P8400, P8600, T9400, 494010-001  
and T9600  
For use only with computer models equipped with the following processors: X9100, Q9100, and  
QX9300  
494210-001  
Before removing the processor heat sink, follow these steps:  
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the  
computer on, and then shut it down through the operating system.  
2. Disconnect all external devices connected to the computer.  
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and  
then unplugging the AC adapter from the computer.  
4. Remove the following components:  
a. Battery (see Battery on page 41)  
b. Keyboard (see Keyboard on page 55)  
c. Switch cover (see Switch cover on page 59)  
d. Fan (see Fan on page 61)  
e. Graphics card heat sink (Graphics card heat sink on page 61)  
Remove the processor heat sink:  
1. In the order indicated on the heat sink, loosen the four Phillips PM2.0×8.0 captive screws (1) that  
secure the processor heat sink to the base enclosure.  
2. Lift the right side of the processor heat sink (2) until it disengages from the processor.  
66 Chapter 4 Removal and replacement procedures  
 
3. Release the processor heat sink by sliding it to the right until it clears the base enclosure, and then  
lift the heat sink up and out of the computer (3).  
Reverse this procedure to install the processor heat sink.  
NOTE: The thermal material must be thoroughly cleaned from the surfaces of the processor heat sink  
and the processor each time the processor heat sink is removed.  
Component replacement procedures 67  
 
Processor  
NOTE: The processor spare part kit includes replacement thermal material.  
Description  
Spare part number  
507946-001  
507950-001  
507947-001  
507948-001  
570434-001  
507951-001  
507953-001  
507955-002  
507956-002  
507963-002  
506964-002  
Intel Core2 Extreme QX9300 2.53-GHz processor (12-MB L2 cache, 1066-MHz FSB)  
Intel Core2 Extreme X9100 3.06-GHz processor (6-MB L2 cache, 1066-MHz FSB)  
Intel Core2 Quad Q9100 2.26-GHz processor (12-MB L2 cache, 1066-MHz FSB)  
Intel Core2 Quad Q9000 2.0-GHz processor (6-MB L2 cache, 1066-MHz FSB)  
Intel Core2 Duo T9900 3.06-GHz processor (6-MB L2 cache, 1066-MHz FSB)  
Intel Core2 Duo T9800 2.93-GHz processor (6-MB L2 cache, 1066-MHz FSB)  
Intel Core2 Duo T9550 2.66-GHz processor (6-MB L2 cache, 1066-MHz FSB)  
Intel Core2 Duo T9600 2.80-GHz processor (6-MB L2 cache, 1066-MHz FSB)  
Intel Core2 Duo T9400 2.53-GHz processor (6-MB L2 cache, 1066-MHz FSB)  
Intel Core2 Duo MV P8600 2.40-GHz processor (3-MB L2 cache, 1066-MHz FSB)  
Intel Core2 Duo MV P8400 2.26-GHz processor (3-MB L2 cache, 1066-MHz FSB)  
Before removing the processor, follow these steps:  
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the  
computer on, and then shut it down through the operating system.  
2. Disconnect all external devices connected to the computer.  
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and  
then unplugging the AC adapter from the computer.  
4. Remove the following components:  
a. Battery (see Battery on page 41)  
b. Keyboard (see Keyboard on page 55)  
c. Switch cover (see Switch cover on page 59)  
d. Fan (see Fan on page 61)  
e. Graphics card heat sink (Graphics card heat sink on page 61)  
f.  
Processor heat sink (see Processor heat sink on page 66)  
Remove the processor:  
1. Use a flat-bladed screwdriver to turn the processor locking screw (1) one-half turn counterclockwise  
until you hear a click.  
68 Chapter 4 Removal and replacement procedures  
 
2. Lift the processor (2) straight up and remove it.  
NOTE: The gold triangle (3) on the processor must be aligned with the triangle (4) embossed on  
the processor socket when you install the processor.  
Reverse this procedure to install the processor.  
Component replacement procedures 69  
Display assembly  
NOTE: All display assembly spare part kits include 3 WLAN antenna transceivers and cables.  
Description  
Spare part number  
494016-001  
494017-001  
494012-001  
494013-001  
494014-001  
494015-001  
494018-001  
494019-001  
17.0-inch, WUXGA+ WVA AntiGlare display assembly without camera module  
17.0-inch, WUXGA+ WVA AntiGlare display assembly with camera module  
17.0-inch, WSXGA+ WVA AntiGlare display assembly without camera module  
17.0-inch, WSXGA+ WVA AntiGlare display assembly with camera module  
17.0-inch, WUXGA DreamColor display assembly without camera module  
17.0-inch, WUXGA DreamColor display assembly with camera module  
17.0-inch, WXGA+ AntiGlare display assembly without camera module  
17.0-inch, WXGA+ AntiGlare display assembly with camera module  
Before removing the display assembly, follow these steps:  
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the  
computer on, and then shut it down through the operating system.  
2. Disconnect all external devices connected to the computer.  
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and  
then unplugging the AC adapter from the computer.  
4. Remove the battery (see Battery on page 41).  
5. Remove the keyboard (see Keyboard on page 55).  
6. Remove the switch cover (see Switch cover on page 59).  
Remove the display assembly:  
1. Turn the computer upside down, with the rear panel toward you.  
2. Remove the four Torx T8M2.5×9.0 screws (1) from the rear panel that secure the display assembly  
to the computer.  
3. Remove the Torx T8M2.5×9.0 screw (2) from the left rear corner of the computer.  
70 Chapter 4 Removal and replacement procedures  
 
4. Remove the PM2.5×4.0 screw (3) from the battery bay.  
5. Turn the computer right-side up, with the front toward you and open as far as possible.  
6. Disconnect the display panel cable (1) from the system board. The display panel cable is available  
using spare part number 495607-001 for DreamColor LED models, 494005-001 for LCD models.  
7. Disconnect the microphone cable (2) from the system board.  
8. Remove the wireless antenna cables from the clips (1) and routing channels built into the top cover.  
Component replacement procedures 71  
9. Disconnect the camera cable (2) from the system board.  
CAUTION: The display assembly will be unsupported when the following screws are removed.  
To prevent damage to the display assembly, support it before removing the screws.  
10. Remove the PM2.5×4.0 screw (1) from the left display hinge.  
11. Remove the Torx T8M2.5×9.0 screw (2) from the right hinge.  
12. Lift the display assembly (3) straight up and remove it.  
72 Chapter 4 Removal and replacement procedures  
13. If it is necessary to replace the display bezel or display hinges, remove the six screw covers (1)  
and six Torx T8M2.5×6.0 screws (2) that secure the display bezel to the display enclosure. The  
display bezel is available using spare part number 494003-001 for models without a camera  
module, 495030-001 for models with a camera module.  
NOTE: See Display inverter or ambient light sensor on page 42 for display inverter replacement  
instructions.  
14. Flex the display bezel bottom edge (1), the inside edges of the left and right sides (2), and then the  
display bezel top edge (3) until the bezel disengages from the display assembly.  
NOTE: There are two posts that protrude through two holes on the top edge of the bezel. So that  
you do not break the posts, be sure to lift the bezel straight up when removing it from the display  
assembly (4).  
15. If it is necessary to remove the display panel, remove the two Torx T8M2.5×6.0 screws (1) that  
secure the display panel to the display enclosure.  
Component replacement procedures 73  
 
16. Remove the display panel from the display enclosure by lifting it straight up (2). The display  
enclosure is available using spare part number 495895-001 for DreamColor LED models,  
494005-001 for LCD models.  
17. If it is necessary to replace the display hinges, remove the four Phillips PM2.0×4.0 screws (1) that  
secure each display hinge to the display panel.  
18. Remove the display hinges (2). The left and right display hinges are included in the Display Bracket  
Kit, spare part number 494004-001.  
74 Chapter 4 Removal and replacement procedures  
     
19. If it is necessary to replace the display cable, disconnect the cable from the connector (1), and then  
remove the cable from the display enclosure (2). The display cable is available using spare part  
number 494005-001 for LCD displays, 495607-001 for DreamColor LED displays.  
Reverse this procedure to reassemble and install the display assembly.  
Component replacement procedures 75  
Camera module  
Description  
Spare part number  
Camera module (includes flex cable)  
494030-001  
Before removing the camera module, follow these steps:  
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the  
computer on, and then shut it down through the operating system.  
2. Disconnect all external devices connected to the computer.  
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and  
then unplugging the AC adapter from the computer.  
4. Remove the following components:  
a. Battery (see Battery on page 41)  
b. Keyboard (see Keyboard on page 55)  
c. Switch cover (see Switch cover on page 59)  
d. Display (see Display assembly on page 70)  
Remove the camera module:  
1. Loosen the tape (1) that secures the camera cable to the display enclosure.  
2. Disconnect the camera flex cable from the camera board (2).  
3. Use a flat-bladed screwdriver to loosen the camera module from the clips in the display enclosure,  
and then pull the module and cable through the opening near the top of the enclosure (3).  
76 Chapter 4 Removal and replacement procedures  
 
4. Use a flat-blade screwdriver to loosen tape that secures the camera module board to the display  
enclosure, and then remove the board.  
Reverse this procedure to install the camera module.  
Component replacement procedures 77  
Top cover  
NOTE: The top cover spare part kit includes a fingerprint reader board and cable.  
Description  
Spare part number  
Top cover (includes TouchPad, TouchPad bracket, TouchPad cable, fingerprint reader board and 493987-001  
cable)  
Before removing the top cover, follow these steps:  
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the  
computer on, and then shut it down through the operating system.  
2. Disconnect all external devices connected to the computer.  
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and  
then unplugging the AC adapter from the computer.  
4. Remove the following components:  
a. Battery (see Battery on page 41)  
b. Keyboard (see Keyboard on page 55)  
c. Switch cover (see Switch cover on page 59)  
d. Display assembly (see Display assembly on page 70)  
Remove the top cover:  
1. Turn the computer upside down, with the front toward you.  
2. Remove the three large (1) and five small (2) rubber screw covers.  
78 Chapter 4 Removal and replacement procedures  
 
3. Remove the 12 Torx T8M2.5×9.0 screws (1) and two PM2.5×4.0 screws (2) that secure the top  
cover to the base enclosure.  
4. Turn the computer right-side up, with the front toward you.  
5. Disconnect the TouchPad board cable (1) and the fingerprint reader board cable (2) from the  
system board.  
Component replacement procedures 79  
6. Remove the one Torx T8M2.5×9.0 screw (1) and the three PM2.5×4.0 screws (2) that secure the  
top cover to the computer.  
7. Lift the front edge of the top cover (1) until it rests at an angle.  
8. Lift the left and right edges of the top cover outward and then up (2) up until it disengages from the  
base enclosure.  
9. Remove the top cover (3).  
Reverse this procedure to install the top cover.  
80 Chapter 4 Removal and replacement procedures  
Media card reader/audio board  
Description  
Spare part number  
Media card reader/audio board  
493978-001  
Before removing the media card reader/audio board, follow these steps:  
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the  
computer on, and then shut it down through the operating system.  
2. Disconnect all external devices connected to the computer.  
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and  
then unplugging the AC adapter from the computer.  
4. Remove the following components:  
a. Battery (see Battery on page 41).  
b. Keyboard (see Keyboard on page 55)  
c. Switch cover (see Switch cover on page 59)  
d. Display assembly (see Display assembly on page 70)  
e. Top cover (see Top cover on page 78)  
Remove the media card reader/audio board:  
1. Remove the three PM2.5×4.0 screws that secure the board to the system board (1).  
2. Lift the back of the board up, and then lift it from the system board (2).  
Reverse this procedure to install the media card reader/audio board.  
Component replacement procedures 81  
 
USB/eSATA board  
Description  
Spare part number  
USB/eSATA board (includes cable)  
493981-001  
Before removing the USB/eSATA board, follow these steps:  
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the  
computer on, and then shut it down through the operating system.  
2. Disconnect all external devices connected to the computer.  
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and  
then unplugging the AC adapter from the computer.  
4. Remove the following components:  
a. Battery (see Battery on page 41)  
b. Optical drive (see Optical drive on page 53)  
c. Keyboard (see Keyboard on page 55)  
d. Switch cover (see Switch cover on page 59)  
e. Display assembly (see Display assembly on page 70)  
f.  
Top cover (see Top cover on page 78)  
Remove the USB/eSATA board:  
1. Disconnect the USB/eSATA board cable (1) from the system board.  
2. Remove the two PM2.5×4.0 screws (2) that secure the USB/eSATA board to the base enclosure.  
3. Lift the left side of the USB/audio board (3) until the USB and eSATA connectors disengage from  
the openings in the base enclosure.  
4. Remove the USB/eSATA board and cable from the base enclosure.  
82 Chapter 4 Removal and replacement procedures  
 
Reverse this procedure to install the USB/eSATA board.  
Speaker assembly  
Description  
Spare part number  
Speaker assembly  
494029-001  
Before removing the speaker assembly, follow these steps:  
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the  
computer on, and then shut it down through the operating system.  
2. Disconnect all external devices connected to the computer.  
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and  
then unplugging the AC adapter from the computer.  
4. Remove the following components:  
a. Battery (see Battery on page 41)  
b. Keyboard (see Keyboard on page 55)  
c. Switch cover (see Switch cover on page 59)  
d. Display assembly (see Display assembly on page 70)  
e. Top cover (see Top cover on page 78)  
Remove the speaker assembly:  
1. Remove the two PM2.5×4.0 screws (1) that secure the speaker to the base enclosure.  
2. Disconnect the speaker cable (2) from the system board.  
3. Remove the speaker assembly (3) from the base enclosure.  
Component replacement procedures 83  
   
Reverse this procedure to install the speaker assembly.  
Modem module  
Description  
Spare part number  
461750-001  
Modem module for use in all countries and regions except for Australia and New Zealand  
Modem module for use only in Australia and New Zealand  
461750-011  
Before removing the modem module, follow these steps:  
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the  
computer on, and then shut it down through the operating system.  
2. Disconnect all external devices connected to the computer.  
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and  
then unplugging the AC adapter from the computer.  
4. Remove the following components:  
a. Battery (see Battery on page 41)  
b. Keyboard (see Keyboard on page 55)  
c. Switch cover (see Switch cover on page 59)  
d. Display assembly (see Display assembly on page 70)  
e. Top cover (see Top cover on page 78)  
f.  
Speaker assembly (see Speaker assembly on page 83)  
Remove the modem module:  
1. Remove the two Phillips PM2.0×4.0 screws (1) that secure the modem module to the system board.  
2. Disconnect the modem module (2) from the system board by lifting it straight up.  
84 Chapter 4 Removal and replacement procedures  
   
3. Disconnect the modem module cable (3) from the modem module.  
4. Remove the modem module.  
Reverse this procedure to install the modem module.  
System board  
NOTE: The system board spare part kit includes replacement thermal material.  
Description  
Spare part number  
493980-001  
System board for use in computer models with dual core processors (includes RTC battery)  
System board for use in computer models with quad core processors (includes RTC battery)  
501508-001  
System board for use only in computer models with Core2 Duo processors in the People's Republic 509762-001  
of China and Russia (includes RTC battery)  
System board for use only in computer models with Core2 Quad processors in the People's Republic 509763-001  
of China and Russia (includes RTC battery)  
Before removing the system board, follow these steps:  
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the  
computer on, and then shut it down through the operating system.  
2. Disconnect all external devices connected to the computer.  
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and  
then unplugging the AC adapter from the computer.  
4. Remove the following components:  
a. Battery (see Battery on page 41)  
b. Hard drive (see Hard drive on page 45)  
c. Bluetooth module (see Bluetooth module on page 48)  
d. Optical drive (see Optical drive on page 53)  
Component replacement procedures 85  
   
e. Keyboard (see Keyboard on page 55)  
f. Switch cover (see Switch cover on page 59)  
g. Fan (see Fan on page 61)  
h. Graphics card heat sink (see Graphics card heat sink on page 61)  
i.  
j.  
Graphics card (see Graphics card on page 64)  
Processor heat sink (see Processor heat sink on page 66)  
k. Display assembly (see Display assembly on page 70)  
l. Top cover (see Top cover on page 78)  
m. Speaker assembly (see Speaker assembly on page 83)  
When replacing the system board, be sure that the following components are removed from the defective  
system board and installed on the replacement system board:  
Memory modules (see Memory module on page 49)  
WLAN module (see WLAN module on page 51)  
Modem module (see Modem module on page 84)  
Processor (see Processor on page 68)  
ExpressCard assembly (see ExpressCard assembly on page 88)  
Remove the system board:  
1. Turn the computer right-side up, with the front toward you.  
2. Remove the three PM2.5×4.0 screws that secure the system board to the base enclosure.  
86 Chapter 4 Removal and replacement procedures  
3. Disconnect the modem cable from the system board:  
4. Disconnect the microphone cable from the system board.  
5. Disconnect the RJ-11 cable from the system board and remove the jack from the base enclosure.  
6. Use the optical drive connector (1) to lift the right side of the system board (2) until it rests at an  
angle.  
Component replacement procedures 87  
7. Remove the system board (3) by sliding it away from the base enclosure at an angle.  
Reverse this procedure to install the system board.  
ExpressCard assembly  
Description  
Spare part number  
ExpressCard assembly  
493999-001  
Before removing the ExpressCard assembly, follow these steps:  
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the  
computer on, and then shut it down through the operating system.  
2. Disconnect all external devices connected to the computer.  
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and  
then unplugging the AC adapter from the computer.  
4. Remove the following components:  
a. Battery (see Battery on page 41)  
b. Hard drive (see Hard drive on page 45)  
c. Bluetooth module (see Bluetooth module on page 48)  
d. Optical drive (see Optical drive on page 53)  
e. Keyboard (see Keyboard on page 55)  
f.  
Switch cover (see Switch cover on page 59)  
g. Fan (see Fan on page 61)  
h. Graphics card heat sink (see Graphics card heat sink on page 61)  
i.  
Graphics card (see Graphics card on page 64)  
88 Chapter 4 Removal and replacement procedures  
   
j.  
k. Display assembly (see Display assembly on page 70)  
l. Top cover (see Top cover on page 78)  
Processor heat sink (see Processor heat sink on page 66)  
m. Speaker assembly (see Speaker assembly on page 83)  
n. System board (see System board on page 85)  
Remove the ExpressCard assembly:  
1. Turn the system board upside down, with the ExpressCard eject button toward you.  
2. Lift the Mylar covering up (1) to expose the screws that secure the assembly to the system board.  
3. Remove the two Phillips PM2.0×6.0 screws (2) that secure the ExpressCard assembly to the  
system board.  
4. Turn the system board right-side up.  
5. Remove the two Phillips PM2.0×7.0 screws (1) that secure the ExpressCard assembly to the  
system board.  
Component replacement procedures 89  
6. Remove the ExpressCard assembly from the system board (2).  
Reverse this procedure to install the ExpressCard assembly.  
90 Chapter 4 Removal and replacement procedures  
5 Computer Setup  
Starting Computer Setup  
Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system  
is not working or will not load.  
NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your  
computer.  
NOTE: An external keyboard or mouse connected to a USB port can be used with Computer Setup  
only if USB legacy support is enabled.  
To start Computer Setup, follow these steps:  
1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu”  
message is displayed at the bottom of the screen.  
2. Press f10 to enter BIOS Setup.  
Using Computer Setup  
Navigating and selecting in Computer Setup  
The information and settings in Computer Setup are accessed from the File, Security, Diagnostics, and  
System Configuration menus.  
To navigate and select in Computer Setup, follow these steps:  
1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu”  
message is displayed at the bottom of the screen.  
To select a menu or a menu item, use the keyboard arrow keys and then press enter, or use  
a pointing device to click the item.  
To scroll up and down, click the up arrow or the down arrow in the upper-right corner of the  
screen.  
To close open dialog boxes and return to the main Computer Setup screen, press esc, and  
then follow the on-screen instructions.  
NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the  
keyboard to navigate and make selections in Computer Setup.  
2. Press f10 to enter BIOS Setup.  
3. Select the File, Security, Diagnostics, or System Configuration menu.  
Starting Computer Setup 91  
           
To exit Computer Setup menus, choose one of the following methods:  
To exit Computer Setup menus without saving your changes, click the Exit icon in the lower-left  
corner of the screen, and then follow the on-screen instructions.  
– or –  
Use the arrow keys to select File > Ignore changes and exit, and then press enter.  
– or –  
To save your changes and exit Computer Setup menus, click the Save icon in the lower-left corner  
of the screen, and then follow the on-screen instructions.  
– or –  
Use the arrow keys to select File > Save changes and exit, and then press enter.  
Your changes go into effect when the computer restarts.  
Restoring factory settings in Computer Setup  
NOTE: Restoring defaults will not change the hard drive mode.  
To return all settings in Computer Setup to the values that were set at the factory, follow these steps:  
1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu”  
message is displayed at the bottom of the screen.  
2. Press f10 to enter BIOS Setup.  
3. Use a pointing device or the arrow keys to select File > Restore defaults.  
4. Follow the on-screen instructions.  
5. To save your changes and exit, click the Save icon in the lower-left corner of the screen, and then  
follow the on-screen instructions.  
– or –  
Use the arrow keys to select File > Save changes and exit, and then press enter.  
Your changes go into effect when the computer restarts.  
NOTE: Your password settings and security settings are not changed when you restore the factory  
settings.  
92 Chapter 5 Computer Setup  
   
Computer Setup menus  
The menu tables in this section provide an overview of Computer Setup options.  
NOTE: Some of the Computer Setup menu items listed in this chapter may not be supported by your  
computer.  
File menu  
Select  
To do this  
System Information  
View identification information for the computer and the  
batteries in the system.  
View specification information for the processor, cache  
and memory size, system ROM, video revision, and  
keyboard controller version.  
Set System Date and Time  
Restore defaults  
Set or change the date and time on the computer.  
Replace the configuration settings in Computer Setup with the  
original factory settings. (Hard drive mode, password settings,  
and security settings are not changed when you restore the  
factory settings.)  
Ignore changes and exit  
Save changes and exit  
Cancel any changes entered during the current session. Then  
exit and restart the computer.  
Save any changes entered during the current session. Then  
exit and restart the computer. Your changes go into effect  
when the computer restarts.  
Computer Setup menus 93  
           
Security menu  
NOTE: Some of the menu items listed in this section may not be supported by your computer.  
Select  
To do this  
Setup BIOS Administrator Password  
User Management (requires a BIOS administrator password)  
Set up a BIOS administrator password.  
Create a new BIOS user account.  
View a list of ProtectTools users.  
Password Policy (requires a BIOS administrator password)  
HP SpareKey  
Revise password policy criteria.  
Enable/disable HP SpareKey (enabled by default).  
HP SpareKey Enrollment  
Enroll or reset HP SpareKey, which is a set of security  
questions and answers used if you forget your password.  
Always Prompt for HP SpareKey Enrollment  
Fingerprint Reset on Reboot (If Present)  
Enable/disable HP SpareKey enrollment (enabled by default).  
Reset/clear the fingerprint reader ownership (select models  
only; disabled by default).  
Allow Reset of HP ProtectTools security keys  
Change Password  
Enable/disable reset of HP ProtectTools security keys.  
Enter, change, or delete a BIOS administrator password.  
DriveLock Passwords  
Enable/disable DriveLock on any computer hard drive  
(enabled by default).  
Change a DriveLock user password or master password.  
NOTE: DriveLock settings are accessible only when you  
enter Computer Setup by turning on (not restarting) the  
computer.  
TPM Embedded Security  
Enable/disable support for Trusted Platform Module (TPM)  
Embedded Security, which protects the computer from  
unauthorized access to owner functions available in  
Embedded Security for ProtectTools. For more information,  
refer to the ProtectTools software Help.  
NOTE: You must have a setup password to change this  
setting.  
Automatic DriveLock  
Disk Sanitizer  
Enable/disable Automatic DriveLock support.  
Run Disk Sanitizer to destroy all existing data on the primary  
hard drive or the drive in the upgrade bay.  
CAUTION: If you run Disk Sanitizer, the data on the selected  
drive is destroyed permanently.  
System IDs  
Enter a user-defined computer asset tracking number and  
ownership tag.  
Setup BIOS Administrator Password  
Set up a BIOS administrator password.  
Always Prompt for HP SpareKey Enrollment  
Enable/disable a prompt for HP SpareKey enrollment.  
94 Chapter 5 Computer Setup  
                             
Diagnostics menu  
Select  
To do this  
System Diagnostics menu  
F1 System Information—Displays the following  
information:  
Identification information for the computer and the  
batteries in the system.  
Specification information for the processor, cache  
and memory size, system ROM, video revision, and  
keyboard controller version.  
F2 Start-up Test—Verifies the system components  
needed for starting the computer.  
F3 Run-In Test—Runs a comprehensive check on  
system memory.  
F4 Hard Disk Test—Runs a comprehensive self-test on  
any hard drive in the system.  
F5 Error Log—Displays a log file if any errors have  
occurred.  
Computer Setup menus 95  
         
System Configuration menu  
NOTE: Some of the listed System Configuration options may not be supported by your computer.  
Select  
To do this  
Language  
Boot Options  
Change the Computer Setup language.  
Set a Startup Menu delay (in seconds).  
Enable/disable Custom Logo (disabled by default).  
Enable/disable Display Diagnostic URL (enabled by  
default).  
Enable/disable CD-ROM boot (enabled by default).  
Enable/disable SD Card boot (enabled by default).  
Enable/disable floppy boot (enabled by default).  
Enable/disable PXE Internal NIC boot (enabled by  
default).  
Set the Express Boot Popup delay in seconds.  
Set the boot order.  
Device Configurations  
Enable/disable USB legacy support (enabled by default).  
When enabled, USB legacy support allows the  
following:  
Use of a USB keyboard in Computer Setup even  
when a Windows operating system is not running.  
Startup from bootable USB devices, including a hard  
drive, diskette drive, or optical drive connected by a  
USB port to the computer.  
Select a parallel port mode: ECP (Enhanced Capabilities  
Port), standard, bidirectional, or EPP (Enhanced Parallel  
Port).  
Enable/disable fan always on while connected to an AC  
outlet (enabled by default).  
Enable/disable LAN Power Save (select models only).  
When enabled, saves power by turning off the LAN when  
not in use (enabled by default).  
Enable/disable Data Execution Prevention. When  
enabled, the processor can disable some virus code  
execution, which helps to improve computer security.  
SATA (Serial Advanced Technology Attachment) device  
mode. The following options are available:  
AHCI (Advanced Host Controller Interface)  
IDE (Integrated Drive Electronics)  
RAID (select models only)  
96 Chapter 5 Computer Setup  
                       
Select  
To do this  
NOTE: Availability of the options above varies by  
computer model.  
Enable/disable secondary battery fast charge (enabled by  
default).  
Enable/disable HP QuickLook 2 (enabled by default).  
Enable/disable Virtualization Technology (select models  
only; disabled by default).  
Enable/disable TXT (Intel Trusted Execution Technology)  
(select models only; disabled by default).  
Enable/disable Dual Core CPU (select models only;  
enabled by default).  
Enable/Disable Unified Extensible Firmware Interface  
(UEFI) mode (disabled by default).  
Built-In Device Options  
Enable/disable the wireless button state (enabled by  
default).  
Enable/disable embedded WWAN device radio (select  
models only; enabled by default).  
Enable/disable embedded Bluetooth device radio  
(enabled by default).  
Enable/disable the Network Interface Controller (LAN)  
(enabled by default).  
Set the wake on LAN state. Options include the  
following:  
Disabled  
Boot to Network (set by default)  
Follow Boot Order  
Enable/disable the fingerprint device (enabled by  
default).  
Enable/disable a modem device (enabled by default).  
Enable/disable the embedded WLAN device (enabled by  
default).  
Enable/disable LAN/WLAN switching (disabled by  
default).  
Enable the ambient light sensor (enabled by default).  
Enable/disable the Notebook Multibay device (enabled by  
default).  
Enable/disable the integrated camera (select models  
only; enabled by default).  
Computer Setup menus 97  
                                     
Select  
To do this  
Port Options (all are enabled by default)  
NOTE: All port options are enabled by default.  
Enable/disable the Smart Card slot.  
Enable/disable the ExpressCard slot.  
Enable/disable the serial port.  
Enable/disable the parallel port.  
Enable/disable the flash media reader.  
Enable/disable the USB port.  
CAUTION: Disabling the USB port also disables  
MultiBay devices and ExpressCard devices on the  
advanced port replicator.  
Enable/disable the 1394 port.  
AMT Options  
NOTE: All AMT options are disabled by default.  
Enable/disable Firmware Verbosity.  
Enable/disable AMT Setup Prompt (CTRL-P).  
Enable/disable USB Key Provisioning Support.  
Enable/disable Unconfigure AMT on Next Boot.  
Enable/disable Terminal Emulation Mode  
Enable/disable Firmware Progress Event Support.  
Enable/disable include TYPE-131 in SMBIOS.  
Set Security Level  
Change, view, or hide security levels for all BIOS menu items.  
Restore the default security settings.  
Restore Security Defaults  
98 Chapter 5 Computer Setup  
                                 
6 Specifications  
Computer specifications  
Metric  
U.S.  
Dimensions  
Length  
28.2 cm  
39.3 cm  
3.2 cm  
3.5 kg  
11.1 in  
15.5 in  
1.3 in  
Width  
Height (front to rear)  
Weight (equipped with 8-cell battery, 80-GB/5400-rpm hard  
drive, optical drive, one 1024-MB memory module, WLAN  
module, pointing stick, TouchPad, and nVidia GM84 graphics  
card; varies by configuration)  
7.6 lbs  
Input power  
Operating voltage  
Operating current  
Temperature  
19.0 V dc @ 4.74 A – 120 W  
4.74 A  
Operating (not writing to optical disc)  
Operating (writing to optical disc)  
Nonoperating  
0°C to 35°C  
5°C to 35°C  
-20°C to 60°C  
32°F to 95°F  
41°F to 95°F  
-4°F to 140°F  
Relative humidity  
Operating  
10% to 90%  
5% to 95%  
Nonoperating  
Maximum altitude (unpressurized)  
Operating  
-15 m to 3,048 m  
-15 m to 12,192 m  
-50 ft to 10,000 ft  
-50 ft to 40,000 ft  
Nonoperating  
Shock  
Operating  
125 g, 2 ms, half-sine  
200 g, 2 ms, half-sine  
Nonoperating  
Random vibration  
Operating  
0.75 g zero-to-peak, 10 Hz to 500 Hz, 0.25 oct/min sweep rate  
Computer specifications 99  
   
Metric  
U.S.  
Nonoperating  
1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate  
NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this  
range of temperatures.  
17.0-inch, WUXGA+WVA display specifications  
Metric  
U.S.  
Dimensions  
Height  
24.4 cm  
9.65 in  
15.0 in  
17.0 in  
Width  
38.1 cm  
Diagonal  
43.2 cm  
Number of colors  
Contrast ratio  
Brightness  
Pixel resolution  
Pitch  
Up to 16.8 million  
200:1 (typical)  
180 nits (typical)  
0.172 × 0.172 mm  
1920 × 1200  
RGB vertical stripe  
CCFT  
Format  
Configuration  
Backlight  
Character display  
Total power consumption  
Viewing angle  
80 × 25  
6.0 W  
+/-65° horizontal, +/-50° vertical (typical)  
100 Chapter 6 Specifications  
 
17.0-inch, WSXGA+WVA display specifications  
Metric  
U.S.  
Dimensions  
Height  
24.4 cm  
9.6 in  
Width  
38.1 cm  
15.0 in  
17.0 in  
Diagonal  
43.2 cm  
Number of colors  
Contrast ratio  
Brightness  
Pixel resolution  
Pitch  
Up to 16.8 million  
200:1 (typical)  
180 nits (typical)  
0.172 × 0.172 mm  
1680 × 1050  
RGB vertical stripe  
CCFT  
Format  
Configuration  
Backlight  
Character display  
Total power consumption  
Viewing angle  
80 × 25  
7.0 W  
+/-60° horizontal, +40/-50° vertical (typical)  
17.0-inch, WSXGA+WVA display specifications 101  
 
17.0-inch, WXGA+WVA display specifications  
Metric  
U.S.  
Dimensions  
Height  
24.4 cm  
9.6 in  
Width  
38.1 cm  
15.0 in  
17.0 in  
Diagonal  
43.2 cm  
Number of colors  
Contrast ratio  
Brightness  
Pixel resolution  
Pitch  
Up to 16.8 million  
200:1 (typical)  
180 nits (typical)  
0.259 × 0.259 mm  
1440× 900  
RGB vertical stripe  
CCFT  
Format  
Configuration  
Backlight  
Character display  
Total power consumption  
Viewing angle  
80 × 25  
6.5 W  
+/-45° horizontal, +15/-35° vertical (typical)  
102 Chapter 6 Specifications  
 
Hard drive specifications  
250-GB*  
250-GB*  
160-GB*  
Dimensions  
Height  
9.5 mm  
9.5 mm  
9.5 mm  
Width  
70 mm  
70 mm  
70 mm  
Weight  
101 g  
101 g  
101 g  
Interface type  
Transfer rate  
Security  
SATA  
SATA  
SATA  
300 MB/sec  
ATA security  
300 MB/sec  
ATA security  
150 MB/sec  
ATA security  
Seek times (typical read, including setting)  
Single track  
1.1 ms  
1.1 ms  
1.5 ms  
Average  
12 ms  
12 ms  
0.5 ms  
Maximum  
20 ms  
20 ms  
20.5 ms  
Logical blocks  
Disk rotational speed  
Operating temperature  
625,142,448  
7200 rpm  
488,397,168  
7200 and 5400 rpm  
5°C to 55°C (41°F to 131°F)  
312,581,808  
7200 and 5400 rpm  
*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive  
specifications may differ slightly.  
NOTE: Certain restrictions and exclusions apply. Contact technical support for details.  
Hard drive specifications 103  
 
Blu-ray ROM DVD+/-RW SuperMulti DL Drive  
specifications  
Applicable disc  
Read:  
Write:  
CD-DA, CD+(E)G, CD-MIDI, CD-  
TEXT, CD-ROM, CD-ROM XA,  
MIXED MODE CD, CD-I, CD-I Bridge  
(Photo-CD, Video CD), Multisession  
CD (Photo-CD, CD-EXTRA, Portfolio,  
CD-R, CD-RW), CD-R, CD-RW, DVD-  
ROM (DVD-5, DVD-9, DVD-10,  
DVD-18), DVD-R, DVD-RW, DVD+R,  
DVD+RW, DVD-RAM, BD-ROM, BD-  
RE. BD-R  
CD-R and CD-RW  
DVD+R, DVD+R(9), DVD+RW, DVD-R,  
DVD-R(9),DVD-RW, DVD-RAM  
Access time  
Random  
CD  
DVD  
Blu-ray  
150 ms  
8 MB  
180 ms  
300 ms  
Cache buffer  
Data transfer rate  
24X CD-ROM  
8X DVD-ROM  
24X CD-R  
3,600 KB/sec  
10,800 KB/sec  
3,600 KB/sec  
2,400 KB/sec  
10,800 KB/sec  
5,400 KB/sec  
10,800 KB/sec  
5,400 KB/sec  
2,700 KB/sec  
6,750 KB/sec  
4,500 KB/sec  
4,500 KB/sec  
4,500 KB/sec  
Multiword DMA Mode  
16X CD-RW  
8X DVD+R  
4X DVD+RW  
8X DVD-R  
4X DVD-RW  
2.4X DVD+R(9)  
5X DVD-RAM  
1X BD-ROM  
1X BD-R read  
1X BD-RE read  
Transfer mode  
104 Chapter 6 Specifications  
   
DVD±RW and CD-RW Combo Drive, Double-Layer with  
LightScribe specifications  
Applicable disc  
Read:  
Write:  
CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-  
ROM, CD-ROM XA, MIXED MODE CD, CD-I,  
CD-I Bridge (Photo-CD, Video CD), Multisession  
CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-  
RW), CD-R, CD-RW, DVD-ROM (DVD-5,  
DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW,  
DVD+R, DVD+RW, DVD-RAM  
CD-R and CD-RW  
DVD+R, DVD+RW, DVD-R, DVD-  
RW, DVD-RAM  
Access time  
Random  
CD  
DVD  
< 175 ms  
2 MB  
< 230 ms  
Cache buffer  
Data transfer rate  
24X CD-ROM  
8X DVD-ROM  
24X CD-R  
3,600 KB/sec  
10,800 KB/sec  
3,600 KB/sec  
2,400 KB/sec  
10,800 KB/sec  
5,400 KB/sec  
10,800 KB/sec  
5,400 KB/sec  
2,700 KB/sec  
6,750 KB/sec  
Multiword DMA Mode  
16X CD-RW  
8X DVD+R  
4X DVD+RW  
8X DVD-R  
4X DVD-RW  
2.4X DVD+R(9)  
5X DVD-RAM  
Transfer mode  
DVD±RW and CD-RW Combo Drive, Double-Layer with LightScribe specifications 105  
   
DVD-ROM Drive  
Applicable disc  
DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18, CD-ROM (Mode 1 and 2), CD Digital  
Audio, CD-XA ready (Mode 2, Form 1 and Form 2), CD-I (Mode 2, Form 1 and Form  
2), CD-R, CD-RW, Photo CD (single and multisession), CD-Bridge  
Access time  
Random  
CD  
DVD  
< 100 ms  
512 KB  
< 125 ms  
Cache buffer  
Data transfer rate  
CD-R (24X)  
3600 KB/s (150 KB/s at 1X CD rate)  
1500 KB/s (150 KB/s at 1X CD rate)  
3600 KB/s (150 KB/s at 1X CD rate)  
10,800 KB/s (1,352 KB/s at 1X DVD rate)  
16.6 MB/s  
CD-RW (10X)  
CD-ROM (24X)  
DVD (8X)  
Multiword DMA mode 2  
106 Chapter 6 Specifications  
 
System DMA specifications  
Hardware DMA  
System function  
DMA0  
Not applicable  
DMA1*  
DMA2*  
DMA3  
Not applicable  
Not applicable  
Not applicable  
DMA4  
Direct memory access controller  
Available for ExpressCard  
Not assigned  
DMA5*  
DMA6  
DMA7  
Not assigned  
*ExpressCard controller can use DMA 1, 2, or 5.  
System memory map specifications  
Size  
Memory address  
System function  
Base memory  
Video memory  
Video BIOS  
640 KB  
128 KB  
48 KB  
160 KB  
64 KB  
15 MB  
58 MB  
58 MB  
2 MB  
00000000-0009FFFF  
000A0000-000BFFFF  
000C0000-000CBFFF  
000C8000-000E7FFF  
000E8000-000FFFFF  
00100000-00FFFFFF  
04800000-07FFFFFF  
04800000-07FFFFFF  
08000000-080FFFFF  
08200000-FFFEFFFF  
FFFF0000-FFFFFFFF  
Unused  
System BIOS  
Extended memory  
Super extended memory  
Unused  
Video memory (direct access)  
Unused  
4 GB  
64 KB  
System BIOS  
System DMA specifications 107  
   
System interrupt specifications  
Hardware IRQ  
System function  
IRQ0  
System timer  
IRQ1  
Standard 101-/102-Key or Microsoft Natural Keyboard  
IRQ2  
Cascaded  
IRQ3  
Intel 82801DB/DBM USB2 Enhanced Host Controller—24CD  
COM1  
IRQ4  
IRQ5*  
Conexant AC—Link Audio Intel 82801DB/DBM SMBus Controller—24C3 Data Fax  
Modem with SmartCP  
IRQ6  
Diskette drive  
IRQ7*  
IRQ8  
Parallel port  
System CMOS/real-time clock  
Microsoft ACPI-compliant system  
Intel USB UHCI controller—24C2  
Intel 82852/82855 GM/GME Graphic Controller  
Realtek RTL8139 Family PCI Fast Ethernet Controller  
Intel USB EHCI controller—24CD  
Intel USB UHCI controller—24C4  
Intel USB UHCI controller—24C7  
Intel Pro/Wireless 2200BG  
IRQ9*  
IRQ10*  
IRQ11  
TI OHCI 1394 host controller  
TI PCI1410 CardBus controller  
Synaptics PS/2 TouchPad  
IRQ12  
IRQ13  
IRQ14  
IRQ15  
Numeric data processor  
Primary IDE channel  
Secondary IDE channel  
*Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none.  
NOTE: ExpressCards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or the serial  
port may assert IRQ3 or IRQ4.  
108 Chapter 6 Specifications  
 
System I/O address specifications  
I/O address (hex)  
000 - 00F  
010 - 01F  
020 - 021  
022 - 024  
025 - 03F  
02E - 02F  
040 - 05F  
044 - 05F  
060  
System function (shipping configuration)  
DMA controller no. 1  
Unused  
Interrupt controller no. 1  
Opti chipset configuration registers  
Unused  
87334 “Super I/O” configuration for CPU  
Counter/timer registers  
Unused  
Keyboard controller  
Port B  
061  
062 - 063  
064  
Unused  
Keyboard controller  
Unused  
065 - 06F  
070 - 071  
072 - 07F  
080 - 08F  
090 - 091  
092  
NMI enable/RTC  
Unused  
DMA page registers  
Unused  
Port A  
093 - 09F  
0A0 - 0A1  
I/O Address (hex)  
0A2 - 0BF  
0C0 - 0DF  
0E0 - 0EF  
0F0 - 0F1  
0F2 - 0FF  
100 - 16F  
170 - 177  
178 - 1EF  
1F0 - 1F7  
1F8 - 200  
201  
Unused  
Interrupt controller no. 2  
System Function (shipping configuration)  
Unused  
DMA controller no. 2  
Unused  
Coprocessor busy clear/reset  
Unused  
Unused  
Secondary fixed disk controller  
Unused  
Primary fixed disk controller  
Unused  
JoyStick (decoded in ESS1688)  
Unused  
202 - 21F  
System I/O address specifications 109  
 
I/O address (hex)  
220 - 22F  
230 - 26D  
26E - 26  
System function (shipping configuration)  
Entertainment audio  
Unused  
Unused  
278 - 27F  
280 - 2AB  
2A0 - 2A7  
2A8 - 2E7  
2E8 - 2EF  
2F0 - 2F7  
2F8 - 2FF  
300 - 31F  
320 - 36F  
370 - 377  
378 - 37F  
380 - 387  
388 - 38B  
38C - 3AF  
3B0 - 3BB  
3BC - 3BF  
3C0 - 3DF  
3E0 - 3E1  
3E2 - 3E3  
3E8 - 3EF  
3F0 - 3F7  
3F8 - 3FF  
CF8 - CFB  
CFC - CFF  
Unused  
Unused  
Unused  
Unused  
Reserved serial port  
Unused  
Infrared port  
Unused  
Unused  
Secondary diskette drive controller  
Parallel port (LPT1/default)  
Unused  
FM synthesizer—OPL3  
Unused  
VGA  
Reserved (parallel port/no EPP support)  
VGA  
ExpressCard controller in CPU  
Unused  
Internal modem  
“A” diskette controller  
Serial port (COM1/default)  
PCI configuration index register (PCIDIVO-1)  
PCI configuration data register (PCIDIVO-1)  
110 Chapter 6 Specifications  
7 Screw listing  
This section provides specification and reference information for the screws and screw locks used in  
the computer. All screws listed in this section are available in the Screw Kit, spare part number  
494028-001.  
Phillips PM3.0×4.0 screw  
Color  
Quantity  
Length  
Thread  
Head diameter  
Black  
4
4.0 mm  
3.0 mm  
5.0 mm  
Where used: 4 screws that secure the hard drive bracket to the hard drive  
Phillips PM3.0×4.0 screw 111  
     
Phillips PM2.5×9.0 captive screw  
Color  
Quantity  
Length  
Thread  
Head diameter  
Black  
5
9.0 mm  
2.5 mm  
5.0 mm  
Where used: (1) One captive screw that secures the optical drive to the computer (screw is secured by  
a C-clip)  
Where used: (2) Four captive screws that secure the keyboard to the computer (screws are secured  
by C-clips)  
112 Chapter 7 Screw listing  
 
Phillips PM2.0×6.0 screw  
Color  
Quantity  
Length  
Thread  
Head diameter  
Silver  
2
6.0 mm  
2.0 mm  
5.0 mm  
Where used: 2 screws that secure the ExpressCard to the system board  
Phillips PM2.0×6.0 screw 113  
 
Phillips PM2.0×7.0 screw  
Color  
Quantity  
Length  
Thread  
Head diameter  
Silver  
2
7.0 mm  
2.0 mm  
5.0 mm  
Where used: 2 screws that secure the ExpressCard assembly to the base enclosure  
114 Chapter 7 Screw listing  
 
Phillips PM2.5×4.0 screw  
Color  
Quantity  
Length  
Thread  
Head diameter  
Black  
20  
4.0 mm  
2.5 mm  
5.0 mm  
Where used: 3 screws that secure the system board to the base enclosure  
Where used: 2 screws that secure the modem module to the system board  
Phillips PM2.5×4.0 screw 115  
 
Where used: 3 screws that secure the top cover to the base enclosure  
Where used: 2 screws that secure the speaker assembly to the base enclosure  
Where used: 2 screws that secure the top cover to the system board  
116 Chapter 7 Screw listing  
Where used: 2 screws that secure the WLAN module to the computer  
Where used: 2 screws that secure the graphics card to the system board  
Where used: One screw in the battery bay that secures the display to the base enclosure  
Phillips PM2.5×4.0 screw 117  
Where used: One screw near the left hinge that secures the display to the base enclosure  
Where used: 2 screws that secure the USB/eSATA module to the base enclosure  
118 Chapter 7 Screw listing  
Torx T8M2.5×6.0 screw  
Color  
Quantity  
Length  
Thread  
Head diameter  
Black  
9
6.0 mm  
2.5 mm  
5.0 mm  
Where used: One screw that secures the inverter to the display enclosure  
Where used: 6 screws that secure the display bezel to the display enclosure  
Torx T8M2.5×6.0 screw 119  
 
Where used: 2 screws that secure the display panel to the display enclosure  
120 Chapter 7 Screw listing  
Phillips PM2.0×5.0 captive screw  
Color  
Quantity  
Length  
Thread  
Head diameter  
Black  
3
5.0 mm  
2.0 mm  
5.0 mm  
Where used:  
(1) 2 captive screws that secure the hard drive compartment cover to the computer (screws are secured  
by C-clips)  
(2) One captive screw that secures the memory module/WLAN module compartment cover to the  
computer (screw is secured by a C-clip)  
Phillips PM2.0×5.0 captive screw 121  
 
Phillips PM2.5×11.0 captive screw  
Color  
Quantity  
Length  
Thread  
Head diameter  
Black  
1
11.0 mm  
2.5 mm  
5.0 mm  
Where used: 1 captive screw that secures the hard drive to the computer  
122 Chapter 7 Screw listing  
 
Phillips PM2.0×3.0 screw  
Color  
Quantity  
Length  
Thread  
Head diameter  
Silver  
13  
3.0 mm  
2.0 mm  
5.0 mm  
Where used: 2 screws that secure the optical drive bracket to the optical drive  
Where used: 3 screws that secure the fan to the base enclosure  
Phillips PM2.0×3.0 screw 123  
 
Where used: 8 screws that secure the display brackets to the display  
Phillips PM3.0×10.0 captive screw  
Color  
Quantity  
Length  
Thread  
Head diameter  
Black  
2
10.0 mm  
3.0 mm  
5.0 mm  
Where used: 2 captive screws that secure the graphics card heat sink to the computer (screws are  
secured by C-clips)  
124 Chapter 7 Screw listing  
 
Color  
Quantity  
Length  
Thread  
Head diameter  
Silver  
4
10.0 mm  
3.0 mm  
5.0 mm  
Where used: 4 captive screws that secure the graphics card heat sink to the computer  
Phillips PM3.0×10.0 captive screw 125  
Torx TM2.5×9.0 screw  
Color  
Quantity  
Length  
Thread  
Head diameter  
Black  
18  
9.0 mm  
2.5 mm  
5.0 mm  
Where used: 4 screws that secure the heat sink to the computer  
Where used: One screw that secures the top cover to the computer  
126 Chapter 7 Screw listing  
 
Where used: 12 screws that secure the top cover to the base enclosure  
Where used: One screw that secures the top cover to the base enclosure  
Torx TM2.5×9.0 screw 127  
Black Phillips PM2.0×3.0 broad head screw  
Color  
Quantity  
Length  
Thread  
Head diameter  
Black  
3
2.0 mm  
3.0 mm  
7.0 mm  
Where used: 3 screws that secure the switch cover to the computer  
128 Chapter 7 Screw listing  
 
8 Backup and recovery  
Backup and recovery in Windows Vista  
Overview  
To protect your information, use the Backup and Restore Center to back up individual files and folders,  
back up your entire hard drive (select models only), or create system restore points. In case of system  
failure, you can use the backup files to restore the contents of your computer.  
The Backup and Restore Center provides the following options:  
Backing up individual files and folders  
Backing up the entire hard drive (select models only)  
Scheduling automatic backups (select models only)  
Creating system restore points  
Recovering individual files  
Restoring the computer to a previous state  
Recovering information using recovery tools  
NOTE: For detailed instructions, perform a search for these topics in Help and Support.  
NOTE: In case of system instability, HP recommends that you print the recovery procedures and save  
them for later use.  
Backing up your information  
Recovery after a system failure is as complete as your most current backup. You should create your  
initial backup immediately after software setup. As you add new software and data files, you should  
continue to back up your system on a regular basis to maintain a reasonably current backup.  
You can back up your information to an optional external hard drive, a network drive, or discs.  
Note the following when backing up:  
Store personal files in the Documents folder, and back it up regularly.  
Back up templates that are stored in their associated programs.  
Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shot  
of your settings. The screen shot can be a time-saver if you have to reset your preferences.  
Backup and recovery in Windows Vista 129  
         
To create a screen shot:  
1. Display the screen you want to save.  
2. Copy the screen image:  
To copy only the active window, press alt+fn+prt sc.  
To copy the entire screen, press fn+prt sc.  
3. Open a word-processing document, and then select Edit > Paste.  
The screen image is added to the document.  
4. Save the document.  
When backing up to discs, use any of the following types of discs (purchased separately): CD-R,  
CD-RW, DVD+R, DVD+R DL, DVD-R, DVD-R DL, or DVD±RW. The discs you use will depend on  
the type of optical drive installed in your computer.  
NOTE: DVDs and DVDs with double-layer (DL) support store more information than CDs, so  
using them for backup reduces the number of recovery discs required.  
When backing up to discs, number each disc before inserting it into the optical drive of the computer.  
To create a backup using Backup and Restore Center, follow these steps:  
NOTE: Be sure that the computer is connected to AC power before you start the backup process.  
NOTE: The backup process may take over an hour, depending on file size and the speed of the  
computer.  
1. Select Start > All Programs > Maintenance > Backup and Restore Center.  
2. Follow the on-screen instructions to back up your entire computer (select models only) or your files.  
NOTE: Windows includes the User Account Control feature to improve the security of your  
computer. You may be prompted for your permission or password for tasks such as installing  
software, running utilities, or changing Windows settings. Refer to Help and Support for more  
information.  
Performing a recovery  
In case of system failure or instability, the computer provides the following tools to recover your files:  
Windows recovery tools: You can use the Backup and Restore Center to recover information you  
have previously backed up. You can also use Windows Startup Repair to fix problems that might  
prevent Windows from starting correctly.  
f11 recovery tools: You can use the f11 recovery tools to recover your original hard drive image.  
The image includes the Windows operating system and software programs installed at the factory.  
NOTE: If you are unable to boot (start up) your computer, you must purchase a Windows Vista  
operating system DVD to reboot the computer and repair the operating system. For additional  
information, refer to the “Using a Windows Vista operating system DVD (purchased separately)” section  
in this guide.  
130 Chapter 8 Backup and recovery  
 
Using the Windows recovery tools  
To recover information you previously backed up, follow these steps:  
1. Click Start > All Programs > Maintenance > Backup and Restore Center.  
2. Follow the on-screen instructions to recover your entire computer (select models only) or your files.  
NOTE: Windows includes the User Account Control feature to improve the security of your computer.  
You may be prompted for your permission or password for tasks such as installing software, running  
utilities, or changing Windows settings. Refer to Help and Support for more information.  
To recover your information using Startup Repair, follow these steps:  
CAUTION: Using Startup Repair completely erases hard drive contents and reformats the hard drive.  
All files you have created and any software installed on the computer are permanently removed. When  
reformatting is complete, the recovery process restores the operating system, as well as the drivers,  
software, and utilities from the backup used for recovery.  
1. If possible, back up all personal files.  
2. If possible, check for the presence of the Windows partition and the HP Recovery partition. To find  
the partitions, select Start > Computer.  
NOTE: If the Windows partition and the HP Recovery partition have been deleted, you must  
recover your operating system and programs using the Windows Vista operating system DVD and  
the Driver Recovery disc (both purchased separately). For additional information, refer to the “Using  
a Windows Vista operating system DVD (purchased separately)” section in this guide.  
3. Restart the computer, and then press f8 before the Windows operating system loads.  
4. Select Repair your computer.  
5. Follow the on-screen instructions.  
NOTE: For additional information on recovering information using the Windows tools, perform a search  
for these topics in Help and Support.  
Using f11  
CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All files you  
have created and any software installed on the computer are permanently removed. The f11 recovery  
tool reinstalls the operating system and HP programs and drivers that were installed at the factory.  
Software not installed at the factory must be reinstalled.  
To recover the original hard drive image using f11, follow these steps:  
1. If possible, back up all personal files.  
2. If possible, check for the presence of the HP Recovery partition. To find the partition, select  
Start > Computer.  
NOTE: If the HP Recovery partition has been deleted, you must recover your operating system  
and programs using the Windows Vista operating system DVD and the Driver Recovery disc (both  
purchased separately). For additional information, refer to the “Using a Windows Vista operating  
system DVD (purchased separately)” section in this guide.  
3. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu”  
message is displayed at the bottom of the screen.  
Backup and recovery in Windows Vista 131  
     
4. Press f11 while the “Press <F11> for recovery” message is displayed on the screen.  
5. Follow the on-screen instructions.  
Using a Windows Vista operating system DVD (purchased separately)  
If you are unable to boot (start up) your computer, you must purchase a Windows Vista operating system  
DVD to reboot the computer and repair the operating system. Make sure that your most recent backup  
(stored on discs or on an external drive) is easily accessible. To order a Windows Vista operating system  
DVD, go to http://www.hp.com/support, select your country or region, and follow the on-screen  
instructions. You can also order the DVD by calling technical support. For contact information, refer to  
the Worldwide Telephone Numbers booklet included with the computer.  
CAUTION: Using a Windows Vista operating system DVD completely erases hard drive contents and  
reformats the hard drive. All files you have created and any software installed on the computer are  
permanently removed. When reformatting is complete, the recovery process helps you restore the  
operating system, as well as drivers, software, and utilities.  
To initiate recovery using a Windows Vista operating system DVD, follow these steps:  
NOTE: This process takes several minutes.  
1. If possible, back up all personal files.  
2. Restart the computer, and then insert the Windows Vista operating system DVD into the optical  
drive before the Windows operating system loads.  
3. When prompted, press any keyboard key.  
4. Follow the on-screen instructions.  
5. Click Next.  
6. Select Repair your computer.  
7. Follow the on-screen instructions.  
Backup and recovery in Windows XP  
Overview  
To protect your information, use the Windows Backup utility (select models only) to back up files and  
folders or create recovery points. In case of system failure, you can use the backup files to restore your  
computer.  
Windows provides the following options:  
Backing up individual files and folders  
Backing up all files and folders  
Scheduling automatic backups  
Creating recovery points  
Recovering information  
NOTE: For detailed instructions, perform a search for these topics in Help and Support.  
132 Chapter 8 Backup and recovery  
       
NOTE: In case of system instability, HP recommends that you print the recovery procedures and save  
them for later use.  
Backing up your information  
Recovery after a system failure is as complete as your most current backup. You should create your  
initial backup immediately after software setup. As you add new software and data files, you should  
continue to back up your system on a regular basis to maintain a reasonably current backup.  
You can back up individual files or folders to an optional external hard drive or to a network drive.  
Note the following when backing up:  
Store personal files in the My Documents folder, and back it up periodically.  
Back up templates stored in their associated programs.  
Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shot  
of your settings. The screen shot can be a time saver if you have to reset your preferences.  
To copy the screen and paste it into a word-processing document:  
1. Display the screen you want to save.  
2. Copy the screen image:  
To copy only the active window, press alt+fn+prt sc.  
To copy the entire screen, press fn+prt sc.  
3. Open a word-processing document, click Edit > Paste.  
The screen image is added to the document.  
4. Save the document.  
To create a backup using the Windows Backup utility (select models only), follow these steps:  
NOTE: Be sure that the computer is connected to AC power before you start the backup process.  
NOTE: The backup process may take over an hour, depending on file size and the speed of the  
computer.  
1. Click Start > All Programs > Accessories > System Tools > Backup.  
2. Follow the on-screen instructions.  
Performing a recovery  
In case of system failure or instability, the computer provides the following tools to recover your files:  
Windows recovery tools (select models only): You can use the Windows Backup utility to recover  
information you have previously backed up.  
Operating System and Driver Recovery discs (included with your computer): You can use the discs  
to recover your operating system and programs installed at the factory.  
Backup and recovery in Windows XP 133  
         
Recovering your information  
To recover information you previously backed up, follow these steps:  
1. If possible, back up all personal files.  
2. Click Start > All Programs > Accessories > System Tools > Backup.  
The Backup or Restore Wizard opens.  
3. Click Restore files and settings, and then click Next.  
4. Follow the on-screen instructions.  
NOTE: For additional information on initiating a recovery in Windows, perform a search for this topic  
in Help and Support.  
Recovering the operating system and programs  
CAUTION: The recovery process reformats and completely erases the hard drive. All files you have  
created and any software installed on the computer are permanently removed. The recovery process  
reinstalls the original operating system, software, and drivers. Software, drivers, and updates not  
installed by HP must be manually reinstalled.  
To recover your operating system and programs, follow these steps:  
1. If possible, back up all personal files.  
2. Insert the Operating System disc into the optical drive.  
3. Shut down the computer.  
4. Turn on the computer.  
5. Follow the on-screen instructions to install the operating system.  
6. After the operating system is installed, remove the Operating System disc and insert the Driver  
Recovery disc.  
7. Follow the on-screen instructions to install the drivers and programs.  
134 Chapter 8 Backup and recovery  
       
9 Connector pin assignments  
1394  
Pin  
1
Signal  
Twisted pair B-  
Twisted pair B+  
Twisted pair A-  
Twisted pair A+  
2
3
4
1394 135  
   
Audio-in (microphone)  
Pin  
1
Signal  
Audio signal in  
Audio signal in  
Ground  
2
3
Audio-out (headphone)  
Pin  
1
Signal  
Audio out, left channel  
Audio out, right channel  
Ground  
2
3
External monitor  
Pin  
1
Signal  
Red analog  
Green analog  
Blue analog  
Not connected  
Ground  
2
3
4
5
6
Ground analog  
136 Chapter 9 Connector pin assignments  
     
Pin  
7
Signal  
Ground analog  
Ground analog  
+5 VDC  
8
9
10  
11  
12  
13  
14  
15  
Ground  
Monitor detect  
DDC 2B data  
Horizontal sync  
Vertical sync  
DDC 2B clock  
External monitor 137  
HDMI  
Pin  
1
Signal  
TMDS data 2+  
TMDS data 2 shield  
TMDS data 2–  
TMDS data 1+  
TMDS data 1 shield  
TMDS data 1–  
TMDS data 0+  
TMDS data 0 shield  
TMDS data 0–  
TMDS clock+  
TMDS clock shield  
TMDS clock–  
CEC  
2
3
4
5
6
7
8
9
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
Not connected  
DDC clock  
DDC data  
Ground  
+5V power  
Hot plug detect  
Shell  
138 Chapter 9 Connector pin assignments  
 
RJ-11 (modem)  
Pin  
1
Signal  
Unused  
Tip  
2
3
Ring  
4
Unused  
Unused  
Unused  
5
6
RJ-45 (network)  
Pin  
1
Signal  
Transmit +  
Transmit -  
Receive +  
Unused  
2
3
4
5
Unused  
6
Receive -  
Unused  
7
8
Unused  
RJ-11 (modem) 139  
   
Universal Serial Bus  
Pin  
1
Signal  
+5 VDC  
Data -  
2
3
Data +  
Ground  
4
140 Chapter 9 Connector pin assignments  
 
10 Power cord set requirements  
The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120  
volts AC or from 220 to 240 volts AC.  
The 3-conductor power cord set included with the computer meets the requirements for use in the  
country or region where the equipment is purchased.  
Power cord sets for use in other countries and regions must meet the requirements of the country or  
region where the computer is used.  
Requirements for all countries and regions  
The requirements listed below are applicable to all countries and regions:  
The length of the power cord set must be at least 1.5 m (5.0 ft) and no more than 2.0 m (6.5 ft).  
All power cord sets must be approved by an acceptable accredited agency responsible for  
evaluation in the country or region where the power cord set will be used.  
The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage  
rating of 125 or 250 V AC, as required by the power system of each country or region.  
The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320 Standard  
Sheet C13 connector for mating with the appliance inlet on the back of the computer.  
Requirements for all countries and regions 141  
     
Requirements for specific countries and regions  
Country/region  
Accredited agency  
EANSW  
OVE  
Applicable note number  
Australia  
1
1
1
2
1
1
1
1
1
3
1
1
5
4
1
1
4
1
2
Austria  
Belgium  
CEBC  
CSA  
Canada  
Denmark  
DEMKO  
FIMKO  
UTE  
Finland  
France  
Germany  
VDE  
Italy  
IMQ  
Japan  
METI  
The Netherlands  
Norway  
KEMA  
NEMKO  
CCC  
The People's Republic of China  
South Korea  
Sweden  
EK  
SEMKO  
SEV  
Switzerland  
Taiwan  
BSMI  
The United Kingdom  
The United States  
BSI  
UL  
1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler  
and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it  
will be used.  
2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding  
type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.  
3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the  
Japanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00-mm² conductor size. The wall  
plug must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V) configuration.  
4. The flexible cord must be Type RVV, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler  
and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it  
will be used.  
5. The flexible cord must be Type VCTF, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler  
and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it  
will be used.  
142 Chapter 10 Power cord set requirements  
 
11 Recycling  
Battery  
When a battery has reached the end of its useful life, do not dispose of the battery in general household  
waste. Follow the local laws and regulations in your area for computer battery disposal.  
Display  
WARNING! The backlight contains mercury. Exercise caution when removing and handling the  
backlight to avoid damaging this component and causing exposure to the mercury.  
CAUTION: The procedures in this chapter can result in damage to display components. The only  
components intended for recycling purposes are the liquid crystal display (LCD) panel and the backlight.  
When you remove these components, handle them carefully.  
NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display assembly  
that might require special handling at end-of-life. Disposal of mercury may be regulated because of  
environmental considerations. For disposal or recycling information, contact your local authorities, or  
see the Electronic Industries Alliance (EIA) Web site at http://www.eiae.org.  
This section provides disassembly instructions for the display assembly. The display assembly must be  
disassembled to gain access to the backlight (1) and the liquid crystal display (LCD) panel (2).  
NOTE: The procedures provided in this chapter are general disassembly instructions. Specific details,  
such as screw sizes, quantities, and locations, and component shapes and sizes, can vary from one  
computer model to another.  
Battery 143  
       
Perform the following steps to disassemble the display assembly:  
1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly.  
2. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the  
display bezel until the bezel disengages from the display assembly.  
3. Remove the display bezel (3).  
144 Chapter 11 Recycling  
4. Disconnect all display panel cables (1) from the display inverter and remove the display inverter  
(2).  
5. Remove all screws (1) that secure the display panel assembly to the display enclosure.  
6. Remove the display panel assembly (2) from the display enclosure.  
7. Turn the display panel assembly upside down.  
8. Remove all screws that secure the display panel frame to the display panel.  
9. Use a sharp-edged tool to cut the tape (1) that secures the sides of the display panel to the display  
panel frame.  
Display 145  
10. Remove the display panel frame (2) from the display panel.  
11. Remove the screws (1) that secure the backlight cover to the display panel.  
12. Lift the top edge of the backlight cover (2) and swing it outward.  
13. Remove the backlight cover.  
14. Turn the display panel right-side up.  
146 Chapter 11 Recycling  
15. Remove the backlight cables (1) from the clip (2) in the display panel.  
16. Turn the display panel upside down.  
WARNING! The backlight contains mercury. Exercise caution when removing and handling the  
backlight to avoid damaging this component and causing exposure to the mercury.  
17. Remove the backlight frame from the display panel.  
Display 147  
18. Remove the backlight from the backlight frame.  
19. Disconnect the display panel cable (1) from the LCD panel.  
20. Remove the screws (2) that secure the LCD panel to the display rear panel.  
21. Release the LCD panel (3) from the display rear panel.  
22. Release the tape (4) that secures the LCD panel to the display rear panel.  
23. Remove the LCD panel.  
24. Recycle the LCD panel and backlight.  
148 Chapter 11 Recycling  
Index  
Symbols/Numerics  
1394 port  
pin assignments 135  
1394 port, identifying 14  
audio-in jack  
boot order 96  
built-in device  
pin assignments 136  
audio-out (headphone) jack,  
identifying 13  
ambient light sensor 97  
Bluetooth device radio 97  
embedded WLAN 97  
fingerprint reader 97  
integrated camera 97  
LAN/WLAN switching 97  
modem 97  
audio-out jack  
A
pin assignments 136  
AC adapter, spare part  
numbers 27  
accessory battery connector,  
identifying 16  
ambient light sensor  
removal 42  
spare part number 42  
ambient light sensor board  
spare part number 24, 31  
ambient light sensor, identifying  
AMT options 98  
B
backing up 129, 133  
base enclosure, spare part  
number 23, 29  
battery  
Network Interface Controller  
(LAN) 97  
Wake on LAN 97  
wireless button 97  
WWAN device radio 97  
built-in device options 97  
built-in-device  
Notebook Multibay 97  
business card slot, identifying 14  
buttons  
removal 41  
spare part number 23, 29,  
battery bay 16  
battery light, identifying 9, 13  
battery release latch,  
identifying 16  
AMT options, AMT setup prompt  
(CTRL-P) 98  
AMT options, firmware progress  
event supporty 98  
AMT options, firmware  
verbosity 98  
bays  
display release 14  
info 10  
battery 16  
hard drive 16  
bezel  
pointing stick  
power 10  
AMT options, terminal emulation  
mode 98  
AMT options, TYPE-131 in  
SMBIOS 98  
AMT options, unconfigure AMT on  
next boot 98  
illustrated 24  
presentation 11  
TouchPad  
volume mute 11  
wireless 11  
spare part number 24  
BIOS Administrator password 94  
Blu-ray ROM DVD+/-RW  
SuperMulti DL Drive  
removal 53  
C
AMT options, USB key provisioning  
support 98  
spare part number 22, 27,  
Cable Kit  
contents 26  
antennae  
specifications 104  
Bluetooth cable, illustrated 26  
Bluetooth compartment cover,  
illustrated 25  
Bluetooth module  
removal 48  
spare part number 21, 28,  
boot options 96  
spare part number 23, 26,  
cable kit, spare part number 25  
cables, service considerations 34  
camera module  
disconnecting 51  
applications key, Windows 12  
audio board  
spare part numbers 81  
audio, product description  
audio-in (microphone) jack,  
identifying 13  
removal 76  
spare part numbers 76  
camera module, spare part  
number 31  
Index 149  
 
caps lock light, identifying  
chipset, product description  
CMOS clearing 38  
compartments  
removal 73  
spare part numbers 53  
specifications 106  
DVD-RW Drive  
spare part number 24  
display bezel, spare part  
number 30  
precautions 34  
memory module 16  
components  
Display Bracket Kit, spare part  
number 31  
display cable, spare part  
number 24  
display component recycling 143  
display components  
illustrated 24  
spare part numbers 24  
display enclosure  
illustrated 24  
specifications 105  
DVD/CD-RW Combo Drive  
precautions 34  
DVD±RW and CD-RW Combo  
Drive  
bottom 16  
display  
front 13  
left-side 14  
rear 15  
precautions 34  
spare part numbers 22, 27,  
right-side 15  
top  
specifications 105  
DVD±RW and CD-RW SuperMulti  
Double-Layer Combo Drive with  
LightScribe  
wireless antennae 17  
computer feet  
spare part number 25  
display hinge  
locations 40  
spare part number 23, 31,  
Computer Setup  
removal 74  
removal 53  
spare part numbers 53  
spare part number 31, 74  
Display Hinge Kit, spare part  
number 25  
E
accessing 91  
electrostatic discharge 35  
eSata port, identifying 15  
esc key, identifying 12  
Ethernet, product description  
Execution Disable 96  
ExpressCard assembly  
removal 88  
Diagnostics menu 95  
File menu 93  
display inverter  
illustrated 24  
removal 42  
spare part number 24, 30,  
navigating and selecting 91  
restoring factory settings 92  
Security menu 94  
System Configuration  
menu 96  
display panel  
illustrated 24  
spare part number 22, 30,  
ExpressCard slot bezel,  
illustrated 25  
using 91  
product description  
removal 74  
display release button,  
identifying 14  
computer specifications 99  
connector, power 14  
connectors  
ExpressCard slot, identifying 14  
external media cards, product  
service considerations 34  
display specifications 100, 101,  
D
description  
docking connector, identifying 16  
docking support, product  
device configurations 96  
Diagnostics menu 95  
discs  
Driver Recovery 133  
Operating System 133, 134  
Disk Sanitizer 94  
diskette drive  
external monitor port  
pin assignments 136  
external monitor port,  
identifying 14  
description  
drive light, identifying 9, 13  
DriveLock password 94  
DriveLock, automatic 94  
Driver Recovery disc 133  
drives  
preventing damage 34  
drives, boot order 96  
Dual Core CPU 97  
DVD-ROM Drive  
F
f11 recovery 131  
fan  
precautions 34  
removal 61  
product description  
display assembly  
removal 70  
spare part number 30, 61  
fan, spare part number 21  
feet  
spare part numbers 20, 31,  
precautions 34  
locations 40  
removal 53  
spare part number 23, 31,  
File menu 93  
display bezel  
illustrated 24  
release 42  
spare part number 22, 27,  
150 Index  
fingerprint reader, identifying 11  
fn key, identifying 12  
function keys, identifying 12  
I
webcam  
wireless 8, 13  
I/O address specifications 109  
IEEE 1394 port, identifying 14  
info button, identifying 10  
internal display switch,  
identifying 6, 10  
M
G
mass storage devices, spare part  
numbers 27  
graphics card  
removal 64  
spare part numbers 21, 29,  
Media Card Reader,  
identifying 14  
media card reader/audio board  
removal 81  
Media card reader/audio board,  
spare part number 22  
media card reader/audio board,  
spare part number 29  
memory map specifications 107  
memory module  
internal microphone, identifying  
interrupt specifications 108  
inverter  
Graphics card heat sink  
spare part number 21  
graphics card heat sink  
removal 61  
spare part numbers 61  
Graphics card heat sink – ATI,  
spare part number 31  
Graphics card heat sink – nVidia,  
spare part number 31  
illustrated 24  
removal 42  
spare part number 24, 42  
J
jacks  
audio-in (microphone) 13  
audio-out (headphone) 13  
RJ-11 (modem) 15  
RJ-45 (network 15  
product description  
removal 49  
spare part numbers 22, 31,  
graphics, product description  
grounding equipment and  
methods 37  
K
memory module compartment,  
identifying 16  
keyboard  
H
product description  
removal 55  
spare part numbers 20, 30,  
memory module/WLAN module  
compartment cover  
illustrated 25  
hard disk test 95  
hard drive  
precautions 34  
removal 49  
product description  
removal 45  
spare part numbers 21, 27,  
keypad keys, identifying 12  
keys  
microphone (audio-in) jack 13  
microphone extension cable  
illustrated 26  
esc 12  
microphone jack  
specifications 103  
hard drive bay, identifying 16  
hard drive bracket, removal 47  
hard drive compartment cover  
illustrated 25  
function 12  
keypad 12  
Windows applications 12  
Windows logo 12  
pin assignments 136  
microphone, product  
description  
model name  
modem jack  
L
hard drive cover  
pin assignments 139  
modem module  
LAN Power Save 96  
language, changing in Computer  
Setup 96  
removal 46  
hard drive recovery 131  
HDMI port  
product description  
removal 84  
latch, battery release 16  
legacy support, USB 96  
lights  
pin assignments 138  
headphone (audio-out) jack 13  
headphone jack  
spare part number 21, 28,  
monitor port  
battery 9, 13  
pin assignments 136  
heat sink  
spare part numbers 21, 31  
hinge  
pin assignments 136  
monitor port, external 14  
mute button, identifying 11  
caps lock  
drive 9, 13  
mute  
num lock  
mute light, identifying  
removal 74  
power 8, 13  
volume down  
volume mute  
spare part number 31, 74  
HP QuickLook 2 97  
HP SpareKey enrollment 94  
N
network jack  
pin assignments 139  
volume up  
Index 151  
num lock light, identifying  
serial port 98  
Smart Card slot 98  
USB port 98  
serviceability  
wireless  
O
product name  
Operating System disc 133, 134  
operating system, product  
ports  
R
1394 14  
description  
optical drive  
RAID (Redundant Array of  
Independent Disks) devices 96  
recovery partition 131  
release latch, battery 16  
removal/replacement  
preliminaries 33  
eSATA 15  
external monitor 14  
product description  
precautions 34  
product description  
removal 53  
spare part numbers 22, 27,  
power button, identifying 10  
power connector, identifying 14  
power cord  
procedures 39  
specifications 104, 105, 106  
restore security defaults 98  
restore the factory settings 93  
restoring the hard drive 131  
RJ-11 (modem) jack,  
identifying 15  
RJ-11 jack  
pin assignments 139  
RJ-11 jack cable  
set requirements 141  
spare part numbers 27, 28  
power lights, identifying 8, 13  
power requirements, product  
P
packing guidelines 36  
parallel port mode 96  
password clearing 38  
passwords 94  
description  
presentation button,  
identifying 11  
processor  
pin assignments  
1394 port 135  
illustrated 26  
RJ-45 (network) jack,  
identifying 15  
RJ-45 jack  
pin assignments 139  
RJ-45 jack cable  
product description  
removal 68  
spare part numbers 22, 32,  
audio-in jack 136  
audio-out jack 136  
external monitor port 136  
HDMI port 138  
headphone jack 136  
microphone jack 136  
modem jack 139  
monitor port 136  
network jack 139  
RJ-11 139  
processor heat sink  
removal 66  
spare part numbers 66  
product description  
illustrated 26  
RTC battery  
removal 58  
audio  
spare part number 28, 58  
Rubber Kit, spare part  
number 23, 31  
chipset  
diskette drive  
display panel  
RJ-45 jack 139  
Universal Serial Bus (USB)  
port 140  
plastic parts 33  
run-in test 95  
docking support  
Ethernet  
external media cards  
graphics  
S
Plastics Kit  
SATA (Serial Advanced  
Technology Attachment) devices  
AHCI (Advanced Host Controller  
Interface) 96  
contents 25  
spare part number 23, 25,  
hard drives  
keyboard  
memory module  
microphone  
plastics kit, spare part number 25  
pointing device  
IDE (Integrated Drive  
Electronics) 96  
modem module  
product description  
Screw Kit  
operating system  
pointing stick buttons,  
contents 111  
spare part number 28, 31  
screw listing 111  
scroll zone, TouchPad  
Secondary Battery Fast  
Charge 97  
optical drives  
pointing devices  
ports  
power requirements  
processors  
product name  
security  
identifying  
pointing stick, identifying  
port options  
1394 port 98  
ExpressCard slot 98  
flash media reader 98  
parallel port 98  
security cable slot, identifying 14  
152 Index  
Security menu  
DVD-ROM Drive 106  
DVD-RW Drive 105  
DVD±RW and CD-RW Combo  
Drive 105  
hard drive 103  
I/O addresses 109  
interrupts 108  
U
always prompt for HP SpareKey  
enrollment 94  
Automatic DriveLock 94  
change password 94  
Disk Sanitizer 94  
Unified Extensible Firmware  
Interface (UEFI) mode 97  
Universal Serial Bus (USB) port  
pin assignments 140  
unknown password 38  
upgrade bay, identifying 15  
USB legacy support 96  
USB ports, identifying 14, 15  
USB/eSATA board  
DriveLock 94  
fingerprint reader reset 94  
HP Sparekey 94  
HP Sparekey enrollment 94  
password policy 94  
set up BIOS Administrator  
password 94  
memory map 107  
optical drive 104, 105, 106  
system DMA 107  
start-up test 95  
static-shielding materials 37  
switch cover  
removal 82  
spare part number 21, 29,  
System IDs 94  
removal 59  
V
TPM embedded Security 94  
user management 94  
spare part number 21, 29,  
vents, identifying 14, 16  
Virtualization Technology 97  
volume down light, identifying  
volume mute button,  
identifying 11  
security, product description  
serial number 39  
service considerations 33  
service tag 18  
system board  
removal 85  
spare part numberS 85  
spare part numbers 22, 29,  
volume mute light, identifying  
serviceability, product  
volume scroll zone, identifying 11  
description  
set security level 98  
setup utility  
System Configuration menu 96  
system date and time 93  
System Diagnostics menu 95  
system DMA 107  
system fan 96  
volume up light, identifying  
W
accessing 91  
Diagnostics menu 95  
File menu 93  
webcam light, identifying  
webcam, identifying  
system IDs 94  
Windows applications key,  
identifying 12  
navigating and selecting 91  
restoring factory settings 92  
Security menu 94  
System Configuration  
menu 96  
system information 93  
system memory map 107  
Windows Backup utility 133  
Windows logo key, identifying 12  
Windows recovery 134  
Windows Vista operating system  
DVD 132  
T
thermal material,  
replacement 63, 65, 67  
tools required 33  
top cover  
slots  
business card 14  
ExpressCard 14  
wireless antennae  
disconnecting 51  
wireless button, identifying 11  
wireless light, identifying 8, 13  
wireless, product description  
WLAN module  
removal 78  
spare part numbers 21, 29,  
memory module 16  
security cable 14  
smart card reader 14  
WLAN 16  
TouchPad buttons,  
identifying  
TouchPad scroll zone,  
identifying  
TouchPad, identifying  
smart card reader, identifying 14  
speaker assembly  
removal 83  
spare part number 22, 31,  
speaker, identifying 13  
specifications  
removal 51  
spare part numbers 22, 28,  
workstation guidelines 36  
transporting guidelines 36  
Trusted Platform Module  
Embedded Security 94  
TXT (Intel Trusted Execution  
Technology) 97  
Blu-ray ROM DVD+/-RW  
SuperMulti DL Drive 104  
computer 99  
display 100, 101, 102  
Index 153  

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