HP Apollo 2000 System
User Guide
Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the
servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
Part Number: 797871-001
March 2015
Edition: 1
Contents
Component identification............................................................................................................... 9
Chassis rear panel LEDs........................................................................................................................... 12
System board components........................................................................................................................ 16
DIMM slot locations....................................................................................................................... 19
M.2 SATA SSD bay numbering....................................................................................................... 22
Low-profile LFF hot-plug drive LED definitions..................................................................................... 24
RCM module LEDs................................................................................................................................... 26
PCIe riser board slot definitions................................................................................................................. 27
Power up the nodes................................................................................................................................. 31
Power down the system............................................................................................................................ 31
Power down the node.............................................................................................................................. 31
Removing the drive.................................................................................................................................. 35
Remove the air baffle............................................................................................................................... 41
Install the air baffle.................................................................................................................................. 42
Contents
3
Remove the bayonet board assembly......................................................................................................... 43
Install the bayonet board assembly............................................................................................................ 44
Single-slot 1U node right PCI riser cage assembly.............................................................................. 50
Electrical grounding requirements.................................................................................................... 56
Server warnings and cautions................................................................................................................... 57
Preparing the chassis............................................................................................................................... 58
Installing the chassis into the rack.............................................................................................................. 59
Powering up the chassis........................................................................................................................... 62
Node blank............................................................................................................................................ 67
Memory options...................................................................................................................................... 72
Memory subsystem architecture....................................................................................................... 73
DIMM identification....................................................................................................................... 74
Contents
4
General DIMM slot population guidelines......................................................................................... 76
Installing a DIMM.......................................................................................................................... 77
Storage cable options.............................................................................................................................. 78
Mini-SAS H240 1U node cable option............................................................................................. 80
Mini-SAS H240 2U node cable option............................................................................................. 81
PCI riser cage assembly options................................................................................................................ 84
Single-slot 1U node right PCI riser cage assembly option.................................................................... 87
Storage controller installation guidelines........................................................................................... 97
Installing the storage controller and FBWC module options................................................................. 97
Installing the HP Smart Storage Battery............................................................................................. 99
Graphic card/coprocessor power setting switch.............................................................................. 101
Single graphic card/ coprocessor power cable option..................................................................... 101
HP Trusted Platform Module option.......................................................................................................... 129
Installing the Trusted Platform Module board................................................................................... 130
Cabling................................................................................................................................... 133
Front I/O cabling........................................................................................................................ 133
HP Smart Storage Battery cabling.................................................................................................. 136
Graphic card/ coprocessor cabling............................................................................................... 139
FBWC module cabling................................................................................................................. 140
Server mode......................................................................................................................................... 143
HP iLO................................................................................................................................................. 143
Contents
5
HP Insight Remote Support............................................................................................................ 146
HP Insight Diagnostics.................................................................................................................. 147
Using HP UEFI System Utilities....................................................................................................... 149
Embedded Diagnostics option....................................................................................................... 151
Re-entering the server serial number and product ID......................................................................... 151
Access to HP Support Materials..................................................................................................... 153
Version control............................................................................................................................ 156
System battery.......................................................................................................................... 158
Troubleshooting........................................................................................................................ 160
Ukraine RoHS material content declaration............................................................................................... 162
Electrostatic discharge............................................................................................................... 163
Preventing electrostatic discharge............................................................................................................ 163
Grounding methods to prevent electrostatic discharge................................................................................ 163
Specifications........................................................................................................................... 164
Contents
6
HP Apollo 2000 System
Introduction
The HP Apollo 2000 System consists of a chassis and nodes.
Chassis
•
•
HP Apollo r2200 Chassis (12 low-profile LFF hot-plug drives)
HP Apollo r2600 Chassis (24 SFF hot-plug drives)
Nodes
•
•
HP ProLiant XL170r Gen9 Server Nodes (1U)
HP ProLiant XL190r Gen9 Server Nodes (2U)
One chassis can support a maximum of:
•
•
•
Four 1U nodes
Two 1U nodes and one 2U node
Two 2U nodes
For more information about product features, specifications, options, configurations, and compatibility, see
HP Apollo 2000 System
8
Component identification
Chassis front panel components
•
HP Apollo r2200 Chassis
Item
Description
Left bezel ear
1
2
3
4
Low-profile LFF hot-plug drives
Right bezel ear
Chassis serial label pull tab
•
HP Apollo r2600 Chassis
Item
Description
Left bezel ear
1
2
3
4
SFF HP SmartDrives
Right bezel ear
Chassis serial label pull tab
Component identification
9
Chassis front panel LEDs and buttons
Item
Description
Status
Power On/Standby button and
system power LED (Node 1)*
Solid green = System on
1
Flashing green = Performing power on sequence
Solid amber = System in standby
Off = No power present**
Power On/Standby button and
system power LED (Node 2)*
Solid green = System on
2
Flashing green = Performing power on sequence
Solid amber = System in standby
Off = No power present**
Health LED (Node 2)*
Health LED (Node 1)*
Health LED (Node 3)*
Health LED (Node 4)*
Solid green = Normal
Flashing amber = System degraded
Flashing red = System critical†
3
4
5
6
7
Solid green = Normal
Flashing amber = System degraded
Flashing red = System critical†
Solid green = Normal
Flashing amber = System degraded
Flashing red = System critical†
Solid green = Normal
Flashing amber = System degraded
Flashing red = System critical†
Power On/Standby button and
system power LED (Node 4)*
Solid green = System on
Flashing green = Performing power on sequence
Solid amber = System in standby
Off = No power present**
UID button/LED*
Solid blue = Activated
Flashing blue:
8
•
•
•
1 Hz/cycle per sec = Remote management or firmware
upgrade in progress
4 Hz/cycle per sec = iLO manual soft reboot sequence
initiated
8 Hz/cycle per sec = iLO manual hard reboot sequence in
progress
Off = Deactivated
Component identification 10
Item
Description
Status
Power On/Standby button and
system power LED (Node 3)*
Solid green = System on
9
Flashing green = Performing power on sequence
Solid amber = System in standby
Off = No power present**
* When the LEDs described in this table flash simultaneously, a power fault has occurred. For more information, see
** Facility power is not present, power cord is not attached, no power supplies are installed, power supply failure has
occurred, or the front I/O cable is disconnected.
† If the health LED indicates a degraded or critical state, review the system IML or use iLO to review the system health
status.
Chassis rear panel components
•
Four 1U nodes
Item
Description
Node 4
1
2
3
4
5
6
7
Node 3
RCM module
Power Supply 2
Power Supply 1
Node 2
Node 1
•
Two 2U nodes
Item
Description
Node 3
1
Component identification 11
Item
Description
RCM module
Power Supply 2
Power Supply 1
Node 1
2
3
4
5
Chassis rear panel LEDs
Item
Description
Status
Power supply 2 LED
Solid green = Normal
Off = One or more of the following conditions
exists:
1
•
•
•
•
Power is unavailable
Power supply failed
Power supply is in standby mode
Power supply error
Power supply 1 LED
Solid green = Normal
2
Off = One or more of the following conditions
exists:
•
•
•
•
Power is unavailable
Power supply failed
Power supply is in standby mode
Power supply error
Component identification 12
Node rear panel components
•
1U node rear panel components
Item
Description
Node serial number and iLO label pull tab
1
2
3
4
5
6
SUV connector
USB 3.0 connector
Dedicated iLO port (optional)
NIC connector 1
NIC connector 2
•
2U node rear panel components
Item
Description
Node serial number and iLO label pull tab
SUV connector
1
2
3
4
5
USB 3.0 connector
Dedicated iLO port (optional)
NIC connector 1
Component identification 13
Item
Description
NIC connector 2
6
Node rear panel LEDs and buttons
•
1U node
Item
Description
Status
Power button/LED*
Solid green = System on
1
Flashing green (1 Hz/cycle per sec) =
Performing power on sequence
Solid amber = System in standby
Off = No power present**
UID button/LED*
Solid blue = Activated
Flashing blue:
2
•
•
•
1 Hz/cycle per sec = Remote management
or firmware upgrade in progress
4 Hz/cycle per sec = iLO manual soft
reboot sequence initiated
8 Hz/cycle per sec = iLO manual hard
reboot sequence in progress
Off = Deactivated
Health LED*
Solid green = Normal
Flashing green (1 Hz/cycle per sec) = iLO is
rebooting
Flashing amber = System degraded
Flashing red (1 Hz/cycle per sec) = System
critical†
3
4
Do not remove LED
Flashing white (1 Hz/cycle per sec) = Do not
remove the node. Removing the node may
terminate the current operation and cause data
loss.
Off = The node can be removed.
Component identification 14
Item
Description
Status
iLO activity LED
Green or flashing green = Network activity
Off = No network activity
5
iLO link LED
Green = Linked to network
Off = No network connection
6
7
8
NIC link LED*
NIC activity LED*
Green = Linked to network
Off = No network connection
Green or flashing green = Network activity
Off = No network activity
* When the LEDs described in this table flash simultaneously, a power fault has occurred. For more information, see
** Facility power is not present, power cord is not attached, no power supplies are installed, power supply failure has
occurred, or the front I/O cable is disconnected.
† If the health LED indicates a degraded or critical state, review the system IML or use iLO to review the system health
status.
•
2U node
Item
Description
Status
Power button/LED*
Solid green = System on
Flashing green = Performing power on
sequence
1
Solid amber = System in standby
Off = No power present**
UID button/LED*
Solid blue = Activated
Flashing blue:
2
•
•
•
1 Hz/cycle per sec = Remote management
or firmware upgrade in progress
4 Hz/cycle per sec = iLO manual soft
reboot sequence initiated
8 Hz/cycle per sec = iLO manual hard
reboot sequence in progress
Off = Deactivated
Component identification 15
Item
Description
Status
Health LED*
Solid green = Normal
Flashing amber = System degraded
Flashing red = System critical†
3
Do not remove LED
Flashing white (1 Hz/cycle per sec) = Do not
remove the node. Removing the node may
terminate the current operation and cause data
loss.
4
Off = The node can be removed.
iLO activity LED
iLO link LED
Green or flashing green = Network activity
Off = No network activity
5
6
7
8
Green = Linked to network
Off = No network connection
NIC link LED*
NIC activity LED*
Green = Linked to network
Off = No network connection
Green or flashing green = Network activity
Off = No network activity
* When the LEDs described in this table flash simultaneously, a power fault has occurred. For more information, see
** Facility power is not present, power cord is not attached, no power supplies are installed, power supply failure has
occurred, or the front I/O cable is disconnected.
† If the health LED indicates a degraded or critical state, review the system IML or use iLO to review the system health
status.
Power fault LEDs
The following table provides a list of power fault LEDs, and the subsystems that are affected. Not all power
faults are used by all servers.
Subsystem
LED behavior
1 flash
System board
Processor
2 flashes
3 flashes
4 flashes
5 flashes
6 flashes
Memory
Riser board PCIe slots
FlexibleLOM
Removable HP Flexible Smart Array
controller/Smart SAS HBA controller
7 flashes
8 flashes
9 flashes
System board PCIe slots
Power backplane or storage backplane
Power supply
System board components
NOTE: HP ProLiant XL170r and XL190r Gen9 Server Nodes share the same system board.
Component identification 16
Item
Description
Bayonet board slot
1
DIMMs for processor 2
DIMMs for processor 1
PCIe x40 riser board connector*
System maintenance switch
Mini-SAS connector 1 (SATA x4)
Internal USB 3.0 connector
Mini-SAS connector 2 (SATA x4)
PCIe x24 riser board connector*
Dedicated iLO port connector
NMI header
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
PCIe x16 riser board connector*
microSD slot
System battery
M.2 SSD riser connector
TPM connector
Processor 1
Processor 2
* For more information on the riser board slots supported by the onboard PCI riser connectors, see "PCIe riser board slot
System maintenance switch
Position
Default
Function
Off
Off = iLO security is enabled.
On = iLO security is disabled.
S1
Off
Off = System configuration can be
changed.
S2
On = System configuration is locked.
Off
Off
Reserved
Reserved
S3
S4
Component identification 17
Position
Default
Function
Off
Off = Power-on password is enabled.
On = Power-on password is disabled.
S5
Off
Off
Off = No function
On = ROM reads system configuration
as invalid.
S6
S7
Off = Set default boot mode to UEFI.
On = Set default boot mode to legacy.
—
—
—
—
—
Reserved
Reserved
Reserved
Reserved
Reserved
S8
S9
S10
S11
S12
To access the redundant ROM, set S1, S5, and S6 to on.
When the system maintenance switch position 6 is set to the On position, the system is prepared to erase all
system configuration settings from both CMOS and NVRAM.
CAUTION: Clearing CMOS and/or NVRAM deletes configuration information. Be sure to
properly configure the server or data loss could occur.
IMPORTANT: Before using the S7 switch to change to Legacy BIOS Boot Mode, be sure the HP
Dynamic Smart Array B140i Controller is disabled. Do not use the B140i controller when the
server is in Legacy BIOS Boot Mode.
NMI functionality
An NMI crash dump creates a crash dump log before resetting a system which is not responding.
Crash dump log analysis is an essential part of diagnosing reliability problems, such as failures of operating
systems, device drivers, and applications. Many crashes freeze a system, and the only available action for
administrators is to restart the system. Resetting the system erases any information which could support
problem analysis, but the NMI feature preserves that information by performing a memory dump before a
system reset.
To force the system to invoke the NMI handler and generate a crash dump log, do one of the following:
•
•
Use the iLO Virtual NMI feature.
Component identification 18
CAUTION: To prevent improper cooling and thermal damage, do not operate the chassis unless
all bays are populated with a component or a blank.
NOTE: A storage cable option must be installed in a node for the node to correspond to drives in
the chassis.
HP Apollo r2200 Chassis drive numbering
One 1U node corresponds to a maximum of three low-profile LFF hot-plug drives:
•
•
•
•
Node 1 corresponds to drives 1-1 through 1-3.
Node 2 corresponds to drives 2-1 through 2-3.
Node 3 corresponds to drives 3-1 through 3-3.
Node 4 corresponds to drives 4-1 through 4-3.
One 2U node corresponds to a maximum of six low-profile LFF hot-plug drives:
•
•
Node 1 corresponds to drives 1-1 through 2-3.
Node 3 corresponds to drives 3-1 through 4-3.
HP Apollo r2600 Chassis drive numbering
One 1U node corresponds to a maximum of six SFF HP SmartDrives.
•
•
•
•
Node 1 corresponds to drives 1-1 through 1-6.
Node 2 corresponds to drives 2-1 through 2-6.
Node 3 corresponds to drives 3-1 through 3-6.
Node 4 corresponds to drives 4-1 through 4-6.
If a P840 Smart Array controller is installed, one 2U node corresponds to a maximum of twelve SFF HP
SmartDrives.
•
Node 1 corresponds to drives 1-1 through 2-6.
Component identification 20
•
Node 3 corresponds to drives 3-1 through 4-6.
One 2U node corresponds to a maximum of eight SFF HP SmartDrives if using the HP Dynamic Smart Array
B140i Controller, HP H240 Host Bus Adapter, or HP P440 Smart Array Controller.
•
•
Node 1 corresponds to drives 1-1, 1-2, 1-4, 1-5, 2-1, 2-2, 2-3 and 2-5.
Node 3 corresponds to drives 3-1, 3-2, 3-3, 3-5, 4-1, 4-2, 4-4 and 4-5.
Component identification 21
M.2 SATA SSD bay numbering
•
Bay 9
•
Bay 10
Hot-plug drive LED definitions
HP SmartDrive LED definitions
HP SmartDrives are the latest HP drive technology, and they are supported beginning with ProLiant Gen8
servers and server blades. The HP SmartDrive is not supported on earlier generation servers and server
blades. Identify an HP SmartDrive by its carrier, shown in the following illustration.
Component identification 22
When a drive is configured as a part of an array and connected to a powered-up controller, the drive LEDs
indicate the condition of the drive.
Item LED
Status
Definition
Locate
Solid blue
Flashing blue
The drive is being identified by a host application.
The drive carrier firmware is being updated or requires an update.
1
2
3
Activity ring
Rotating green
Off
Drive activity
No drive activity
Do not remove
Solid white
Do not remove the drive. Removing the drive causes one or more of
the logical drives to fail.
Off
Removing the drive does not cause a logical drive to fail.
Drive status
Solid green
The drive is a member of one or more logical drives.
4
Flashing green
The drive is rebuilding or performing a RAID migration, strip size
migration, capacity expansion, or logical drive extension, or is
erasing.
Flashing
amber/green
The drive is a member of one or more logical drives and predicts
the drive will fail.
Flashing amber The drive is not configured and predicts the drive will fail.
Solid amber
Off
The drive has failed.
The drive is not configured by a RAID controller.
The blue Locate LED is behind the release lever and is visible when illuminated.
IMPORTANT: The HP Dynamic Smart Array B140i Controller is only available in UEFI Boot Mode.
It cannot be enabled in Legacy BIOS Boot Mode. If the B140i controller is disabled, drives
connected to the system board Mini-SAS connectors operate in AHCI or Legacy mode. Under this
condition:
• The drives cannot be a part of a hardware RAID or a logical drive.
• The Locate, Drive status, and Do not remove LEDs of the affected drives are disabled.
Configuration (RBSU) → System Options → SATA Controller Options → Embedded SATA
Configuration).
Component identification 23
Low-profile LFF hot-plug drive LED definitions
Item
Definition
Fault/UID (amber/blue)
Online/Activity (green)
1
2
Online/activity Fault/UID LED
Definition
LED (green)
(amber/blue)
Alternating amber The drive has failed, or a predictive failure alert has been received for
On, off, or
flashing
and blue
this drive; it also has been selected by a management application.
Steadily blue
The drive is operating normally, and it has been selected by a
management application.
On, off, or
flashing
Amber,
Flashing (1 Hz)
A predictive failure alert has been received for this drive. Replace the
drive as soon as possible.
On
Off
The drive is online, but it is not active currently.
On
Amber,
Flashing (1 Hz)
Do not remove the drive. Removing a drive may terminate the current
operation and cause data loss.
Flashing (1 Hz)
The drive is part of an array that is undergoing capacity expansion or
stripe migration, but a predictive failure alert has been received for this
drive. To minimize the risk of data loss, do not replace the drive until
the expansion or migration is complete.
Off
Do not remove the drive. Removing a drive may terminate the current
operation and cause data loss.
The drive is rebuilding, erasing, or it is part of an array that is
undergoing capacity expansion or stripe migration.
Flashing (1 Hz)
Flashing (4 Hz)
Amber,
Flashing (1 Hz)
The drive is active, but a predictive failure alert has been received for
this drive. Replace the drive as soon as possible.
Off
The drive is active, and it is operating normally.
Flashing (4 Hz)
Off
Steadily amber
A critical fault condition has been identified for this drive, and the
controller has placed it offline. Replace the drive as soon as possible.
Amber,
Flashing (1 Hz)
A predictive failure alert has been received for this drive. Replace the
drive as soon as possible.
Off
Off
Off
The drive is offline, a spare, or not configured as part of an array.
Component identification 24
RCM module components
Item Description
iLO connector
1
2
3
HP APM 2.0 connector
iLO connector
IMPORTANT: Use either the HP APM port or an iLO port to connect to a network. Having both
ports connected at the same time results in a loopback condition.
IMPORTANT: Do not connect both iLO ports to the network at the same time. Only one iLO port
can be connected to the network, while the other iLO port can be used only as a connection to a
second enclosure. Having both ports connected at the same time results in a loopback condition.
Component identification 25
RCM module LEDs
Item Description
iLO activity LED Green or flashing green = Network activity
Off = No network activity
1
2
3
4
iLO link LED Green = Linked to network
Off = No network connection
iLO link LED Green = Linked to network
Off = No network connection
iLO activity LED Green or flashing green = Network activity
Off = No network activity
Component identification 26
PCIe riser board slot definitions
•
Single-slot left PCI riser cage assembly
Form factor
Slot number
Slot description
1
PCIe3 x16 (16, 8, 4, 1) for
Processor 1
Low-profile PCIe card
•
Single-slot 1U node right PCI riser cage assembly
Form factor
Slot number
Slot description
2
PCIe3 x16 (16, 8, 4, 1) for
Processor 2
Low-profile PCIe NIC card
Component identification 27
•
FlexibleLOM 1U node riser cage assembly
Form factor
Slot number
Slot description
FlexibleLOM slot
PCIe3 x8 for Processor 1
FlexibleLOM
•
Single-slot 2U node PCI riser cage assembly
Form factor
Slot number
Slot description
1
PCIe3 x16 (16, 8, 4, 1) for
Processor 1
Low-profile PCIe card
Component identification 28
•
FlexibleLOM 2U node riser cage assembly
Item
Form factor
Slot number
Slot description
FlexibleLOM
FlexibleLOM slot
PCIe3 x8 for Processor 1
1
Storage controller or graphic 2
card
PCIe3 x16 (16, 8, 4, 1) for
Processor 1
2
•
Three-slot PCI riser cage assembly
Item
Form factor
Slot number
Slot description
Storage controller or graphic 3
card
PCIe3 x16 (16, 8, 4, 1) for
Processor 1
1
Low-profile PCIe NIC card
2
PCIe3 x16 (16, 8, 4, 1) for
Processor 2
2
3
Graphic card
4
PCIe3 x16 (16, 8, 4, 1) for
Processor 2
Component identification 29
•
Three-slot GPU-direct PCI riser cage assembly
Item
Form factor
Slot number
Slot description
Storage controller or graphic 3
card
PCIe3 x16 (16, 8, 4, 1) for
Processor 2
1
Low-profile PCIe NIC card
2
PCIe3 x16 (16, 8, 4, 1) for
Processor 2
2
3
Graphic card
4
PCIe3 x16 (16, 8, 4, 1) for
Processor 2
Component identification 30
Operations
Power up the nodes
The SL/XL Chassis Firmware initiates an automatic power-up sequence when the nodes are installed. If the
default setting is changed, use one of the following methods to power up each node:
•
•
Use a virtual power button selection through iLO.
Press and release the Power On/Standby button.
When the node goes from the standby mode to the full power mode, the node power LED changes from
amber to green.
Power down the system
IMPORTANT: When the nodes are in standby mode, auxiliary power is still being provided to
the system.
1.
2.
Disconnect the power cords from the power supplies.
Power down the node
Before powering down the node for any upgrade or maintenance procedures, perform a backup of critical
server data and programs.
IMPORTANT: When the node is in standby mode, auxiliary power is still being provided to the
system.
To power down the node, use one of the following methods:
•
Press and release the Power On/Standby button.
This method initiates a controlled shutdown of applications and the OS before the node enters standby
mode.
•
Press and hold the Power On/Standby button for more than 4 seconds to force the node to enter
standby mode.
This method forces the node to enter standby mode without properly exiting applications and the OS.
If an application stops responding, you can use this method to force a shutdown.
•
Use a virtual power button selection through iLO.
This method initiates a controlled remote shutdown of applications and the OS before the node enters
standby mode.
Before proceeding, verify the node is in standby mode by observing that the system power LED is amber.
Operations 31
Remove the node from the chassis
CAUTION: To avoid damage to the node, always support the bottom of the node when removing
it from the chassis.
1.
2.
3.
Disconnect all peripheral cables from the node.
Remove the node from the chassis:
a. Loosen the thumbscrew.
b. Pull back the handle and remove the node.
1U node
2U node
Operations 32
CAUTION: To avoid damage to the device, do not use the removal handle to carry it.
4.
Place the node on a flat, level surface.
Remove the RCM module
To remove the component:
1.
2.
3.
4.
Access the product rear panel.
Disconnect all cables from the RCM module.
Remove the RCM module.
Remove the power supply
To remove the component:
1.
2.
3.
4.
5.
Access the product rear panel.
Release the power cord from the relief strap.
Remove all power:
a. Disconnect the power cord from the power source.
b. Disconnect the power cord from the chassis.
Operations 33
6.
Remove the power supply.
Remove the chassis from the rack
WARNING: The chassis is very heavy. To reduce the risk of personal injury or damage to the
equipment:
• Observe local occupational health and safety requirements and guidelines for manual
material handling.
• Remove all installed components from the chassis before installing or moving the chassis.
• Use caution and get help to lift and stabilize the chassis during installation or removal,
especially when the chassis is not fastened to the rack.
WARNING: To reduce the risk of personal injury or damage to the equipment, you must
adequately support the chassis during installation and removal.
WARNING: Always use at least two people to lift the chassis into the rack. If the chassis is being
loaded into the rack above chest level, a third person must assist with aligning the chassis with the
rails while the other two people support the weight of the chassis.
1.
2.
Disconnect all peripheral cables from the nodes and chassis.
IMPORTANT: Label the drives before removing them. The drives must be returned to their
original locations.
3.
4.
5.
6.
7.
Operations 34
8.
Loosen the thumbscrews and extend the chassis from the rack.
9.
Remove the chassis from the rack.
For more information, see the documentation that ships with the rack mounting option.
10. Place the chassis on a flat surface.
Remove the security bezel
To access the front panel components, unlock and then remove the security bezel.
Removing the drive
CAUTION: For proper cooling, do not operate the node without the access panel, baffles,
expansion slot covers, or blanks installed. If the server supports hot-plug components, minimize
the amount of time the access panel is open.
Operations 35
1.
2.
Remove the drive:
o
SFF HP SmartDrive
o
Low-profile LFF hot-plug drive
Remove the chassis access panel
1.
2.
3.
4.
5.
6.
7.
8.
9.
Disconnect all peripheral cables from the nodes and chassis.
Unlock the access panel latch using the T-15 Torx screwdriver and release the access panel latch.
10. Slide the access panel back about 1.5 cm (0.5 in).
Operations 36
11. Lift and remove the access panel.
Install the chassis access panel
1.
Install the chassis access panel.
a. Place the access panel and align the pin on the chassis, and slide it towards the front of the server.
b. Lock the access panel latch using the T-15 Torx screwdriver.
2.
3.
4.
5.
6.
7.
Connect all peripheral cables to the nodes and chassis.
Operations 37
Remove the 1U left rear I/O blank
1.
2.
3.
4.
5.
Disconnect all peripheral cables from the node.
Place the node on a flat, level surface.
Remove the 1U left rear I/O blank.
Install the 1U left rear I/O blank
1.
Install the 1U left rear I/O blank.
2.
3.
Install the node into the chassis.
Connect all peripheral cable to the node.
Operations 38
Install the 1U right rear I/O blank
1.
Install the 1U right rear I/O blank.
2.
Do one of the following:
o
o
Install the single-slot left PCI riser cage assembly ("Single-slot left PCI riser cage assembly option" on
3.
4.
5.
Connect all peripheral cables to the node.
Remove the 2U rear I/O blank
1.
2.
3.
4.
Disconnect all peripheral cables from the node.
Place the node on a flat, level surface.
Operations 40
3.
4.
5.
Place the node on a flat, level surface.
6.
7.
If installed in a 2U node, remove the three-slot PCI riser cage assembly ("Three-slot PCI riser cage
Remove the air baffle:
o
1U air baffle
o
2U air baffle
Install the air baffle
1.
Install the air baffle:
Operations 42
5.
6.
7.
8.
9.
If a graphic card/ coprocessor power cable is installed, disconnect it from the bayonet board.
If a B140i SATA cable is installed, disconnect it from the connectors on the system board.
Remove the bayonet board assembly from the node.
o
1U bayonet board assembly
o
2U bayonet board assembly
Install the bayonet board assembly
1.
Install the bayonet board assembly into the node:
Operations 44
o
1U bayonet board assembly
o
2U bayonet board assembly
.
2.
3.
If any SATA or Mini-SAS cables are installed, secure the cables under the thin plastic covers along the
side of the node tray.
4.
5.
If a graphic card/ coprocessor power cable was removed, connect it to the bayonet board.
6.
If removed, install the three-slot PCI riser cage assembly ("Three-slot PCI riser cage assembly options" on
7.
8.
Connect all peripheral cables to the node.
Operations 45
9.
Remove the bayonet board bracket
1.
2.
3.
4.
5.
Disconnect all peripheral cables from the node.
Place the node on a flat, level surface.
6.
If installed in a 2U node, remove the three-slot PCI riser cage assembly ("Three-slot PCI riser cage
7.
8.
9.
If a graphic card/ coprocessor power cable is installed, disconnect it from the bayonet board.
If a B140i SATA cable is installed, disconnect it from the connectors on the system board.
10. Remove the bayonet board bracket from the bayonet board.
1U bayonet board bracket
o
Operations 46
o
2U bayonet board bracket
Install the bayonet board bracket
NOTE: If a storage cable is connected to the 2U bayonet board, route the cable under the
padding before installing the 2U bayonet board bracket.
1.
Install the bayonet board bracket onto the bayonet board.
o
1U bayonet board bracket
Operations 47
o
2U bayonet board bracket
2.
3.
If any SATA or Mini-SAS cables are installed, secure the cables under the thin plastic covers along the
side of the node tray.
4.
5.
6.
If a graphic card/ coprocessor power cable was removed, connect it to the bayonet board..
7.
8.
9.
Connect all peripheral cables to the nodes.
Remove the PCI riser cage assembly
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the
internal system components to cool before touching them.
CAUTION: To prevent damage to the server or expansion boards, power down the server, and
disconnect all power cords before removing or installing the PCI riser cage.
Single-slot left PCI riser cage assembly
To remove the component:
1.
2.
3.
Disconnect all peripheral cables from the node.
Operations 48
4.
5.
Place the node on a flat, level surface.
In a 2U node, remove the three-slot riser cage assembly ("Three-slot PCI riser cage assemblies" on page
6.
Remove the single-slot left PCI riser cage assembly:
o
1U node
o
2U node
CAUTION: To prevent improper cooling and thermal damage, do not operate the node unless all
PCI riser cages or rear I/O blanks are installed, and do not operate the node unless all PCI slots
have either an expansion slot cover or an expansion board installed.
Operations 49
Single-slot 1U node right PCI riser cage assembly
To remove the component:
1.
2.
3.
4.
Disconnect all peripheral cables from the node.
Do one of the following:
Remove the single-slot 1U node right PCI riser cage assembly.
5.
CAUTION: To prevent improper cooling and thermal damage, do not operate the node unless all
PCI riser cages or rear I/O blanks are installed, and do not operate the node unless all PCI slots
have either an expansion slot cover or an expansion board installed.
FlexibleLOM 1U node riser cage assembly
To remove the component:
1.
2.
3.
4.
Disconnect all peripheral cables from the node.
Do one of the following:
Operations 50
5.
Remove the FlexibleLOM 1U node riser cage assembly.
CAUTION: To prevent improper cooling and thermal damage, do not operate the node unless all
PCI riser cages or rear I/O blanks are installed, and do not operate the node unless all PCI slots
have either an expansion slot cover or an expansion board installed.
Single-slot 2U node PCI riser cage assembly
To remove the component:
1.
2.
3.
4.
5.
Disconnect all peripheral cables from the node.
Place the node on a flat, level surface.
Operations 51
6.
Remove the single-slot 2U node PCI riser cage assembly.
CAUTION: To prevent improper cooling and thermal damage, do not operate the node unless all
PCI riser cages or rear I/O blanks are installed, and do not operate the node unless all PCI slots
have either an expansion slot cover or an expansion board installed.
FlexibleLOM 2U node riser cage assembly
To remove the component:
1.
2.
3.
4.
5.
Disconnect all peripheral cables from the node.
Place the node on a flat, level surface.
Remove the FlexibleLOM 2U node riser cage assembly.
Operations 52
Three-slot PCI riser cage assemblies
NOTE: The three-slot PCI riser cage assembly and the three-slot GPU-direct PCI riser cage
assembly, share the same riser cage but have a different riser board. For more information on the
To remove the component:
1.
2.
3.
4.
5.
Disconnect all peripheral cables from the node.
Place the node on a flat, level surface.
Remove the three-slot riser cage assembly.
CAUTION: To prevent improper cooling and thermal damage, do not operate the node unless all
PCI riser cages or rear I/O blanks are installed, and do not operate the node unless all PCI slots
have either an expansion slot cover or an expansion board installed.
Operations 53
Setup
Installation overview
To set up and install the HP Apollo 2000 System:
1.
2.
3.
Set up and install the rack. For more information, see the documentation that ships with the rack.
Install any hardware options into the chassis and nodes ("Hardware options installation" on page 64).
NOTE: Install the chassis into the rack before installing drives, power supplies, the RCM module,
or nodes.
4.
5.
6.
7.
8.
9.
Optional services
Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and
running with support packages tailored specifically for HP ProLiant systems. HP Care Packs let you integrate
both hardware and software support into a single package. A number of service level options are available
to meet your needs.
HP Care Pack Services offer upgraded service levels to expand your standard product warranty with
easy-to-buy, easy-to-use support packages that help you make the most of your server investments. Some of
the Care Pack services are:
•
Hardware support
o
o
o
6-Hour Call-to-Repair
4-Hour 24x7 Same Day
4-Hour Same Business Day
•
Software support
o
o
o
o
Microsoft®
Linux
HP ProLiant Essentials (HP SIM and RDP)
VMware
•
Integrated hardware and software support
Critical Service
o
Setup 54
o
o
o
Proactive 24
Support Plus
Support Plus 24
•
Startup and implementation services for both hardware and software
For more information on HP Care Pack Services, see the HP website
Optimum environment
When installing the server, select a location that meets the environmental standards described in this section.
Space and airflow requirements
To allow for servicing and adequate airflow, observe the following space and airflow requirements when
deciding where to install a rack:
•
•
•
Leave a minimum clearance of 85.09 cm (33.5 in) in front of the rack.
Leave a minimum clearance of 76.2 cm (30 in) behind the rack.
Leave a minimum clearance of 121.9 cm (48 in) from the back of the rack to the back of another rack
or row of racks.
HP nodes draw in cool air through the front door and expel warm air through the rear door. Therefore, the
front and rear rack doors must be adequately ventilated to allow ambient room air to enter the cabinet, and
the rear door must be adequately ventilated to allow the warm air to escape from the cabinet.
CAUTION: To prevent improper cooling and damage to the equipment, do not block the
ventilation openings.
When vertical space in the rack is not filled by a server or rack component, the gaps between the
components cause changes in airflow through the rack and across the servers. Cover all gaps with blanking
panels to maintain proper airflow.
CAUTION: Always use blanking panels to fill empty vertical spaces in the rack. This arrangement
ensures proper airflow. Using a rack without blanking panels results in improper cooling that can
lead to thermal damage.
The 9000 and 10000 Series Racks provide proper server cooling from flow-through perforations in the front
and rear doors that provide 64 percent open area for ventilation.
CAUTION: When using a Compaq branded 7000 series rack, install the high airflow rack door
insert (PN 327281-B21 for 42U rack, PN 157847-B21 for 22U rack) to provide proper
front-to-back airflow and cooling.
CAUTION: If a third-party rack is used, observe the following additional requirements to ensure
adequate airflow and to prevent damage to the equipment:
• Front and rear doors—If the 42U rack includes closing front and rear doors, you must allow
5,350 sq cm (830 sq in) of holes evenly distributed from top to bottom to permit adequate
airflow (equivalent to the required 64 percent open area for ventilation).
• Side—The clearance between the installed rack component and the side panels of the rack
must be a minimum of 7 cm (2.75 in).
Setup 55
Temperature requirements
To ensure continued safe and reliable equipment operation, install or position the system in a well-ventilated,
climate-controlled environment.
The maximum recommended ambient operating temperature (TMRA) for most server products is 35°C
(95°F). The temperature in the room where the rack is located must not exceed 35°C (95°F).
CAUTION: To reduce the risk of damage to the equipment when installing third-party options:
• Do not permit optional equipment to impede airflow around the server or to increase the
internal rack temperature beyond the maximum allowable limits.
• Do not exceed the manufacturer’s TMRA.
Power requirements
Installation of this equipment must comply with local and regional electrical regulations governing the
installation of information technology equipment by licensed electricians. This equipment is designed to
operate in installations covered by NFPA 70, 1999 Edition (National Electric Code) and NFPA-75, 1992
(code for Protection of Electronic Computer/Data Processing Equipment). For electrical power ratings on
options, refer to the product rating label or the user documentation supplied with that option.
WARNING: To reduce the risk of personal injury, fire, or damage to the equipment, do not
overload the AC supply branch circuit that provides power to the rack. Consult the electrical
authority having jurisdiction over wiring and installation requirements of your facility.
CAUTION: Protect the server from power fluctuations and temporary interruptions with a
regulating uninterruptible power supply. This device protects the hardware from damage caused
by power surges and voltage spikes and keeps the system in operation during a power failure.
When installing more than one server, you might need to use additional power distribution devices to safely
provide power to all devices. Observe the following guidelines:
•
•
•
•
Balance the server power load between available AC supply branch circuits.
Do not allow the overall system AC current load to exceed 80% of the branch circuit AC current rating.
Do not use common power outlet strips for this equipment.
Provide a separate electrical circuit for the server.
For more information on the hot-plug power supply and calculators to determine server power consumption
in various system configurations, see the HP Power Advisor website
Electrical grounding requirements
The server must be grounded properly for proper operation and safety. In the United States, you must install
the equipment in accordance with NFPA 70, 1999 Edition (National Electric Code), Article 250, as well as
any local and regional building codes. In Canada, you must install the equipment in accordance with
Canadian Standards Association, CSA C22.1, Canadian Electrical Code. In all other countries, you must
install the equipment in accordance with any regional or national electrical wiring codes, such as the
International Electrotechnical Commission (IEC) Code 364, parts 1 through 7. Furthermore, you must be sure
Setup 56
that all power distribution devices used in the installation, such as branch wiring and receptacles, are listed
or certified grounding-type devices.
Because of the high ground-leakage currents associated with multiple servers connected to the same power
source, HP recommends the use of a PDU that is either permanently wired to the building’s branch circuit or
includes a nondetachable cord that is wired to an industrial-style plug. NEMA locking-style plugs or those
complying with IEC 60309 are considered suitable for this purpose. Using common power outlet strips for
the server is not recommended.
Server warnings and cautions
WARNING: This server is very heavy. To reduce the risk of personal injury or damage to the
equipment:
• Observe local occupational health and safety requirements and guidelines for manual
material handling.
• Get help to lift and stabilize the product during installation or removal, especially when the
product is not fastened to the rails. HP recommends that a minimum of two people are required
for all rack server installations. A third person may be required to help align the server if the
server is installed higher than chest level.
• Use caution when installing the server or removing the server from the rack; it is unstable when
not fastened to the rails.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the
internal system components to cool before touching them.
WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment,
remove the power cord to remove power from the server. The front panel Power On/Standby
button does not completely shut off system power. Portions of the power supply and some internal
circuitry remain active until AC power is removed.
CAUTION: Protect the server from power fluctuations and temporary interruptions with a
regulating uninterruptible power supply. This device protects the hardware from damage caused
by power surges and voltage spikes and keeps the system in operation during a power failure.
CAUTION: Do not operate the server for long periods with the access panel open or removed.
Operating the server in this manner results in improper airflow and improper cooling that can
lead to thermal damage.
Rack warnings
WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that:
• The leveling jacks are extended to the floor.
• The full weight of the rack rests on the leveling jacks.
• The stabilizing feet are attached to the rack if it is a single-rack installation.
• The racks are coupled together in multiple-rack installations.
• Only one component is extended at a time. A rack may become unstable if more than one
component is extended for any reason.
Setup 57
WARNING: To reduce the risk of personal injury or equipment damage when unloading a rack:
• At least two people are needed to safely unload the rack from the pallet. An empty 42U rack
can weigh as much as 115 kg (253 lb), can stand more than 2.1 m (7 ft) tall, and might
become unstable when being moved on its casters.
• Never stand in front of the rack when it is rolling down the ramp from the pallet. Always handle
the rack from both sides.
WARNING: To reduce the risk of personal injury or damage to the equipment, adequately
stabilize the rack before extending a component outside the rack. Extend only one component at
a time. A rack may become unstable if more than one component is extended.
WARNING: When installing a server in a telco rack, be sure that the rack frame is adequately
secured at the top and bottom to the building structure.
Identifying the contents of the server shipping carton
Unpack the server shipping carton and locate the materials and documentation necessary for installing the
server. All the rack mounting hardware necessary for installing the server into the rack is included with the
rack or the server.
The contents of the server shipping carton include:
•
•
•
•
•
Server
Power cord
Rack rail hook-and-loop strap
Rack mounting hardware kit
Printed setup documentation
In addition to the supplied items, you might need:
•
T-25 Torx screwdriver (to loosen the shipping screws located inside the node quick-release latch rack
ears)
•
•
•
T-10/T-15 Torx screwdriver
Flathead screwdriver (to remove the knockout on the dedicated iLO connector opening)
Hardware options
Preparing the chassis
Before installing the chassis into the rack, you must remove the nodes, the drives, and the power supplies.
Because a fully populated chassis is heavy, removing these components facilitates moving and installing the
chassis.
1.
2.
3.
Setup 58
Installing hardware options
Install any hardware options before initializing the server. For options installation information, see the option
Installing the chassis into the rack
WARNING: Always use at least two people to lift the chassis into the rack. If the chassis is being
loaded into the rack above chest level, a third person must assist with aligning the chassis with the
rails while the other two people support the weight of the chassis.
WARNING: The chassis is very heavy. To reduce the risk of personal injury or damage to the
equipment:
• Observe local occupational health and safety requirements and guidelines for manual
material handling.
• Remove all installed components from the chassis before installing or moving the chassis.
• Use caution and get help to lift and stabilize the chassis during installation or removal,
especially when the chassis is not fastened to the rack.
WARNING: To avoid risk of personal injury or damage to the equipment, do not stack anything
on top of rail-mounted equipment or use it as a work surface when extended from the rack.
CAUTION: Always plan the rack installation so that the heaviest item is on the bottom of the rack.
Install the heaviest item first, and continue to populate the rack from the bottom to the top.
The chassis requires installation in a rack. To install the rack rails, see the Quick Deploy Rail System
Installation Instructions that ship with the rack hardware kit.
You can install up to twenty-one chassis in a 42U, 1200 mm deep rack. If you are installing more than one
chassis, install the first chassis in the bottom of the rack, and then install additional chassis by moving up the
rack with each subsequent chassis. Plan the rack installation carefully, because changing the location of
installed components might be difficult.
WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that:
• The rack is bolted to the floor using the concrete anchor kit.
• The leveling feet extend to the floor.
• The full weight of the rack rests on the leveling feet.
• The racks are coupled together in multiple rack installations.
• Only one component is extended at a time. If more than one component is extended, a rack
might become unstable.
WARNING: To reduce the risk of personal injury or equipment damage, be sure that the rack is
adequately stabilized before installing the chassis.
CAUTION: Be sure to keep the product parallel to the floor when installing the chassis. Tilting the
product up or down could result in damage to the slides.
Setup 59
•
2U node
Installing a drive
1.
2.
Installing the power supplies
CAUTION: Do not mix power supplies with different efficiency and wattage in the chassis. Install
only one type of power supply in a single chassis.
1.
2.
If installing a second power supply, remove the power supply blank.
Slide the power supplies into the power supply bays until they click into place.
3.
Setup 61
4.
Connect all power cords and secure them with the strain release straps.
Powering up the chassis
Connect the AC or DC power cables, depending on the power configuration.
When the circuit breakers are powered, the chassis and HP Advanced Power Manager have power. By
default, each installed component also powers up. Examine the HP Advanced Power Manager for any errors
which may prevent installed components from powering up.
HP Advanced Power Manager (optional)
To install, configure, and access HP APM, see the HP Advanced Power Manager User Guide on the HP
Powering on and selecting boot options in UEFI Boot
Mode
On servers operating in UEFI Boot Mode, the boot controller and boot order are set automatically.
1.
2.
Press the Power On/Standby button.
During the initial boot:
o
To modify the server configuration ROM default settings, press the F9 key in the HP ProLiant POST
screen to enter the UEFI System Utilities screen. By default, the System Utilities menus are in the
English language.
o
If you do not need to modify the server configuration and are ready to install the system software,
press the F10 key to access Intelligent Provisioning.
For more information on automatic configuration, see the UEFI documentation on the HP website
Installing the operating system
To operate properly, the node must have a supported operating system installed. For the latest information on
IMPORTANT: HP ProLiant XL servers do not support operating system installation with Intelligent
Provisioning, but do support the maintenance features. For more information, see the Performing
Maintenance section of the HP Intelligent Provisioning User Guide and online help.
To install an operating system on the node, use one of the following methods:
•
Manual installation—Insert the operating system CD into the USB-attached DVD-ROM drive (user
provided) and reboot the node. You must download the HP Service Pack for ProLiant from the SPP
the drivers.
•
Remote deployment installation—Use Insight Control server provisioning for an automated solution to
remotely deploy an operating system.
Setup 62
For additional system software and firmware updates, download the HP Service Pack for ProLiant from the HP
the node for the first time, unless any installed software or components require an older version.
For more information on using these installation methods, see the HP website (http://www.hp.com/go/ilo).
Installing the system software
To access and configure Intelligent Provisioning on a single node:
1.
2.
Access Intelligent Provisioning by rebooting the server and pressing F10.
The first time you log into Intelligent Provisioning, follow the steps to set preferences and activate
Intelligent Provisioning.
3.
4.
From the Home screen, click Perform Maintenance, and then click Firmware Update.
Ensure the latest drivers are available for installation. Select Intelligent Provisioning Software from the
list of firmware, and click Update. If the check box is not selected, the latest drivers are already installed.
Registering the server
To experience quicker service and more efficient support, register the product at the HP Product Registration
Setup 63
Hardware options installation
Introduction
If more than one option is being installed, read the installation instructions for all the hardware options and
identify similar steps to streamline the installation process.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the
internal system components to cool before touching them.
CAUTION: To prevent damage to electrical components, properly ground the server before
beginning any installation procedure. Improper grounding can cause electrostatic discharge.
Security bezel option
The security bezel helps prevent unauthorized physical access to the front panel components. Install the
security bezel and then lock it with the key provided with the kit.
Drive options
The embedded HP Dynamic Smart Array B140i Controller only supports SATA devices. For SAS drive
installation, install an HP Host Bus Adapter or an HP Smart Array Controller board option.
For more information about product features, specifications, options, configurations, and compatibility, see
Hardware options installation 64
Removing a drive blank
1.
2.
Remove the drive blank.
Installing a hot-plug drive
WARNING: To reduce the risk of injury from electric shock, do not install more than one drive
carrier at a time.
The chassis can support up to 12 drives in an LFF configuration and up to 24 drives in an SFF configuration.
To install the component:
1.
2.
3.
Prepare the drive.
o
SFF HP SmartDrive
Hardware options installation 65
o
Low-profile LFF hot-plug drive
4.
Install the drive:
o
SFF HP SmartDrive
o
Low-profile LFF hot-plug drive
5.
6.
Determine the status of the drive from the drive LED definitions ("HP SmartDrive LED definitions" on page
To configure arrays, see the HP Smart Storage Administrator User Guide on the HP website
Hardware options installation 66
Node blank
For more information about product features, specifications, options, configurations, and compatibility, see
•
Install the node blank into the left side of the server chassis.
•
Install the node blank into the right side of the server chassis.
Rack control management (RCM) module
For more information about product features, specifications, options, configurations, and compatibility, see
To install the component:
1.
Hardware options installation 67
2.
3.
4.
Disconnect each power cord from the power source.
Remove the power supply relief strap from the handle on the bottom power supply.
Install the rack control management module onto the bottom power supply.
5.
6.
Reconnect all power:
a. Connect each power cord to the power source.
b. Connect the power cord to the chassis.
IMPORTANT: Use either the HP APM port or an iLO port to connect to a network. Having both
ports connected at the same time results in a loopback condition.
IMPORTANT: Do not connect both iLO ports to the network at the same time. Only one iLO port
can be connected to the network, while the other iLO port can be used only as a connection to a
second enclosure. Having both ports connected at the same time results in a loopback condition.
Hardware options installation 68
7.
If using the RCM module iLO ports to connect the chassis to a network, connect all cables to the RCM
module and the network. Multiple chassis can be connected to the same network.
NOTE: Arrow indicates connection to the network.
8.
If installing HP APM, see the HP Advanced Power Manager User Guide on the HP website
RCM 2.0 to 1.0 adapter cable
For more information about product features, specifications, options, configurations, and compatibility, see
To install the component:
1.
2.
3.
Disconnect each power cord from the power source.
Hardware options installation 69
4.
Connect the RCM 2.0 to 1.0 adapter cable to the RCM module.
5.
Reconnect all power:
a. Connect each power cord to the power source.
b. Connect the power cord to the chassis.
6.
7.
To install, configure, and access HP APM, see the HP Advanced Power Manager User Guide on the HP
Redundant fan option
Fan population guidelines
To provide sufficient airflow to the system if a fan fails, the server supports redundant fans.
Hardware options installation 70
Configuration
Fan
bay 1
Fan
Fan
Fan
bay 2
Fan
Fan
Fan bay Fan bay Fan
Fan
bay 6
Empty
Fan
Fan
bay 7
Empty
Fan
Fan bay
8
Empty
Fan
3
4
bay 5
Empty
Fan
Fan
Fan
Fan
Fan
Non-redundant
Redundant
•
In a redundant fan mode:
o
If one fan fails, the system continues to operate without redundancy. This condition is indicated by
a flashing amber Health LED.
o
If two fans fail, the system shuts down.
•
The minimum fan requirement for this server to power on is four fans (fans 1, 2, 3, and 4).
Installing the fan option
For more information about product features, specifications, options, configurations, and compatibility, see
To install the component:
1.
2.
3.
4.
5.
6.
7.
8.
9.
Disconnect all peripheral cables from the nodes and chassis.
10. Install the redundant fans in the left and right fan cages.
Hardware options installation 71
11. Connect the fan cables to the power connectors.
16. Reconnect all power:
a. Connect each power cord to the power source.
b. Connect the power cord to the chassis.
17. Connect all peripheral cables to the nodes.
Memory options
IMPORTANT: This node does not support mixing LRDIMMs or RDIMMs. Attempting to mix any
combination of these DIMMs can cause the server to halt during BIOS initialization.
The memory subsystem in this node can support LRDIMMs and RDIMMs:
•
•
RDIMMs offer address parity protection.
LRDIMMs support higher densities than single- and dual-rank RDIMMs, and higher speeds than
quad-rank RDIMMs. This support enables you to install more high capacity DIMMs, resulting in higher
system capacities and higher bandwidth.
All types are referred to as DIMMs when the information applies to all types. When specified as LRDIMM or
RDIMM, the information applies to that type only. All memory installed in the node must be the same type.
The server supports the following RDIMM and LRDIMM speeds:
•
Single- and dual-rank PC4-2133 (DDR4-2133) RDIMMs and LRDIMMs operating at up to 2133 MT/s
Speed and capacity
Hardware options installation 72
DIMM type
DIMM rank
Single-rank
Single-rank
Dual-rank
Dual-rank
Dual-rank
Dual-rank
Quad-rank
DIMM capacity
4 GB
Native speed (MT/s)
2133
2133
2133
2133
2133
2133
2133
RDIMM
RDIMM
RDIMM
RDIMM
LRDIMM
RDIMM
LRDIMM
8 GB
8 GB
16 GB
16 GB
32 GB
32 GB
Populated DIMM speed (MT/s)
DIMM type
DIMM rank
Single-rank
Dual-rank
1 DIMM per channel 2 DIMMs per channel
2133
2133
2133
2133
2133
2133
2133
2133
RDIMM
RDIMM
LRDIMM
LRDIMM
Dual-rank
Quad-rank
For more information about product features, specifications, options, configurations, and compatibility, see
HP SmartMemory
HP SmartMemory authenticates and unlocks certain features available only on HP Qualified memory and
verifies whether installed memory has passed HP qualification and test processes. Qualified memory is
performance-tuned for HP ProLiant and BladeSystem servers and provides future enhanced support through
HP Active Health and manageability software.
Memory subsystem architecture
The memory subsystem in this node is divided into channels. Each processor supports four channels, and
each channel supports two DIMM slots, as shown in the following table.
Channel
Population order
Slot number
A
E
8
7
1
B
F
6
5
2
3
4
C
G
1
2
D
H
3
4
This multi-channel architecture provides enhanced performance in Advanced ECC mode. This architecture
also enables Online Spare Memory mode.
DIMM slots in this server are identified by number and by letter. Letters identify the population order. Slot
numbers indicate the DIMM slot ID for spare replacement.
Hardware options installation 73
Single-, dual-, and quad-rank DIMMs
To understand and configure memory protection modes properly, an understanding of single-, dual-, and
quad-rank DIMMs is helpful. Some DIMM configuration requirements are based on these classifications.
A single-rank DIMM has one set of memory chips that is accessed while writing to or reading from the
memory. A dual-rank DIMM is similar to having two single-rank DIMMs on the same module, with only one
rank accessible at a time. A quad-rank DIMM is, effectively, two dual-rank DIMMs on the same module. Only
one rank is accessible at a time. The node memory control subsystem selects the proper rank within the DIMM
when writing to or reading from the DIMM.
Dual- and quad-rank DIMMs provide the greatest capacity with the existing memory technology. For
example, if current DRAM technology supports 8-GB single-rank DIMMs, a dual-rank DIMM would be 16
GB, and a quad-rank DIMM would be 32 GB.
LRDIMMs are labeled as quad-rank DIMMs. There are four ranks of DRAM on the DIMM, but the LRDIMM
buffer creates an abstraction that allows the DIMM to appear as a dual-rank DIMM to the system. The
LRDIMM buffer isolates the electrical loading of the DRAM from the system to allow for faster operation. This
allows higher memory operating speed compared to quad-rank RDIMMs.
DIMM identification
To determine DIMM characteristics, use the label attached to the DIMM and the following illustration and
table.
Description
Definition
Capacity
4 GB
8 GB
16 GB
32 GB
1
2
Rank
1R = Single-rank
2R = Dual-rank
4R = Quad-rank
Data width
x4 = 4-bit
x8 = 8-bit
3
4
Memory generation DDR4
Hardware options installation 74
Description
Definition
Maximum memory
speed
2133 MT/s
5
CAS latency
P=15
6
7
DIMM type
R = RDIMM (registered)
L = LRDIMM (load reduced)
For more information about product features, specifications, options, configurations, and compatibility, see
Memory configurations
To optimize node availability, the node supports the following AMP modes:
•
•
Advanced ECC—Provides up to 4-bit error correction and enhanced performance over Lockstep mode.
This mode is the default option for this node.
Online spare memory—Provides protection against failing or degraded DIMMs. Certain memory is
reserved as spare, and automatic failover to spare memory occurs when the system detects a DIMM that
is degrading. This allows DIMMs that have a higher probability of receiving an uncorrectable memory
error (which would result in system downtime) to be removed from operation.
Advanced Memory Protection options are configured in the BIOS/Platform Configuration (RBSU). If the
requested AMP mode is not supported by the installed DIMM configuration, the node boots in Advanced
ECC mode. For more information, see the HP UEFI System Utilities User Guide for HP ProLiant Gen9 Servers
Maximum capacity
DIMM type
DIMM rank
One processor
32 GB
Two processors
64 GB
Single-rank (4 GB)
Single-rank (8 GB)
Dual-rank (8 GB)
Dual-rank (16 GB)
RDIMM
RDIMM
RDIMM
RDIMM
64GB
128 GB
64 GB
128 GB
128 GB
256 GB
Dual-rank (16 GB)
Dual-rank (32 GB)
Quad-rank (32 GB)
128 GB
256 GB
256 GB
256 GB
512 GB
512 GB
LRDIMM
RDIMM
LRDIMM
For the latest memory configuration information, see the QuickSpecs on the HP website
Advanced ECC memory configuration
Advanced ECC memory is the default memory protection mode for this node. Standard ECC can correct
single-bit memory errors and detect multi-bit memory errors. When multi-bit errors are detected using
Standard ECC, the error is signaled to the node and causes the node to halt.
Advanced ECC protects the node against some multi-bit memory errors. Advanced ECC can correct both
single-bit memory errors and 4-bit memory errors if all failed bits are on the same DRAM device on the DIMM.
Advanced ECC provides additional protection over Standard ECC because it is possible to correct certain
memory errors that would otherwise be uncorrected and result in a node failure. Using HP Advanced
Hardware options installation 75
Memory Error Detection technology, the node provides notification when a DIMM is degrading and has a
higher probability of uncorrectable memory error.
Online Spare memory configuration
Online spare memory provides protection against degraded DIMMs by reducing the likelihood of
uncorrected memory errors. This protection is available without any operating system support.
Online spare memory protection dedicates one rank of each memory channel for use as spare memory. The
remaining ranks are available for OS and application use. If correctable memory errors occur at a rate
higher than a specific threshold on any of the non-spare ranks, the node automatically copies the memory
contents of the degraded rank to the online spare rank. The node then deactivates the failing rank and
automatically switches over to the online spare rank.
General DIMM slot population guidelines
Observe the following guidelines for all AMP modes:
•
•
•
•
•
Install DIMMs only if the corresponding processor is installed.
When two processors are installed, balance the DIMMs across the two processors.
White DIMM slots denote the first slot of a channel (Ch 1-A, Ch 2-B, Ch 3-C, Ch 4-D)
Do not mix RDIMMs and LRDIMMs.
When one processor is installed, install DIMMs in sequential alphabetic order: A, B, C, D, E, F, and so
forth.
•
•
When two processors are installed, install the DIMMs in sequential alphabetic order balanced between
the two processors: P1-A, P2-A, P1-B, P2-B, P1-C, P2-C, and so forth.
When single-rank, dual-rank, and quad-rank DIMMs are populated for two DIMMs per channel or three
DIMMs per channel, always populate the higher number rank DIMM first (starting from the farthest slot).
For example, first quad-rank DIMM, then dual-rank DIMM, and then lastly single-rank DIMM.
•
•
DIMMs should be populated starting farthest from the processor on each channel.
For DIMM spare replacement, install the DIMMs per slot number as instructed by the system software.
DIMM speeds are supported as indicated in the following table.
Populated slots
(per channel)
Rank
Speeds supported (MT/s)
Single-, dual-, or
quad-rank
Single- or dual-rank
2133
2133
1
2
Advanced ECC population guidelines
For Advanced ECC mode configurations, observe the following guidelines:
•
•
Observe the general DIMM slot population guidelines.
DIMMs may be installed individually.
Hardware options installation 76
Online spare population guidelines
For Online Spare memory mode configurations, observe the following guidelines:
•
•
•
•
Observe the general DIMM slot population guidelines.
Each channel must have a valid online spare configuration.
Each channel can have a different valid online spare configuration.
Each populated channel must have a spare rank. A single dual-rank DIMM is not a valid configuration.
Population order
For memory configurations with a single processor or multiple processors, DIMMs must be populated
sequentially in alphabetical order (A through H).
After installing the DIMMs, use the BIOS/Platform Configuration (RBSU) in the UEFI System Utilities to
configure supported AMP modes.
Installing a DIMM
1.
2.
3.
4.
5.
Disconnect all peripheral cables from the node.
Place the node on a flat, level surface.
6.
7.
8.
9.
Open the DIMM slot latches.
Install the DIMM.
Hardware options installation 77
13. Connect all peripheral cables to the nodes.
Storage cable options
B140i 1U node SATA cable
For more information about product features, specifications, options, configurations, and compatibility, see
To install the component:
1.
2.
3.
4.
5.
Disconnect all peripheral cables from the node.
Place the node on a flat, level surface.
6.
7.
Connect the SATA cable to the system board and bayonet board.
8.
9.
Install the bayonet board bracket onto the bayonet board ("Install the bayonet board bracket" on page
Route and secure the cable under the thin plastic covers.
10. Install the bayonet board assembly into the node ("Install the bayonet board assembly" on page 44)..
12. Connect all peripheral cables to the nodes.
Hardware options installation 78
B140i 2U node SATA cable
For more information about product features, specifications, options, configurations, and compatibility, see
To install the component:
1.
2.
3.
4.
5.
Disconnect all peripheral cables from the node.
Place the node on a flat, level surface.
6.
If installed, remove the three-slot PCI riser cage assembly ("Three-slot PCI riser cage assemblies" on
7.
8.
If a graphic card/ coprocessor power cable is installed, disconnect it from the bayonet board.
9.
10. Connect the SATA cable to the system board and bayonet board.
11. Route the cable under the padding on the 2U bayonet board and install the bayonet board bracket onto
12. Route and secure the cable under the thin plastic covers.
13. Install the bayonet board assembly into the node ("Install the bayonet board assembly" on page 44).
14. If removed, connect the graphic card/ coprocessor cable to the bayonet board.
17. Connect all peripheral cables to the nodes.
Hardware options installation 79
Mini-SAS H240 1U node cable option
In a 1U node, the HP H240 host bus adapter can only be installed in the single-slot left PCI riser cage
assembly.
For more information about product features, specifications, options, configurations, and compatibility, see
To install the component:
1.
2.
3.
4.
5.
Disconnect all peripheral cables from the node.
Place the node on a flat, level surface.
Do one of the following:
o
o
6.
7.
If a B140i SATA cable is installed, disconnect it from the connectors on the system board.
8.
9.
If installed, disconnect and remove the B140i 1U node SATA cable.
10. Remove the PCI slot blank.
11. Install the host bus adapter into the riser cage assembly and secure it with one T-10 screw.
12. Connect the split ends of the Mini-SAS Y-cable to the host bus adapter.
13. Connect the common end of the Mini-SAS Y-cable to the bayonet board.
14. Install the bayonet board bracket onto the bayonet board ("Install the bayonet board bracket" on page
15. Route and secure the cable under the thin plastic covers.
16. Install the bayonet board assembly into the node ("Install the bayonet board assembly" on page 44).
17. Install the single-slot left PCI riser cage assembly ("Single-slot left PCI riser cage assembly option" on
Hardware options installation 80
19. Connect all peripheral cables to the nodes.
Mini-SAS H240 2U node cable option
In a 2U node, the HP H240 host bus adapter can only be installed in the single-slot left PCI riser cage
assembly or the single-slot 2U node PCI riser cage assembly.
For more information about product features, specifications, options, configurations, and compatibility, see
To install the component:
1.
2.
3.
4.
5.
Disconnect all peripheral cables from the node.
Place the node on a flat, level surface.
Do one of the following:
o
o
o
6.
7.
If a B140i SATA cable is installed, disconnect it from the connectors on the system board.
8.
9.
If installed, disconnect and remove the B140i 2U node SATA cable.
10. Remove riser slot blank from riser cage.
11. Install the host bus adapter into the riser cage assembly and secure it with one T-10 screw.
12. Connect the Mini-SAS cable to the host bus adapter.
13. Connect the opposite ends of the cable assembly to the bayonet board.
14. Route the cable under the padding on the 2U bayonet board and install the bayonet board bracket onto
15. Route and secure the cable under the thin plastic covers.
16. Install the bayonet board assembly into the node ("Install the bayonet board assembly" on page 44).
Hardware options installation 81
19. Connect all peripheral cables to the nodes.
Mini-SAS P440/P840 cable option
In a 1U node, the HP P440 Smart Array controller must be installed in the single-slot left PCI riser cage
assembly.
To install an HP P840 Smart Array controller in a 2U node, two P440/P840 Mini-SAS cable options are
required. The HP P840 Smart Array controller can only be installed in slot 2 of FlexibleLOM 2U node riser
cage assembly or slot 3 of a three-slot PCI riser cage assembly. For more information on the riser board slot
For more information about product features, specifications, options, configurations, and compatibility, see
To install the component:
1.
2.
3.
4.
5.
Disconnect all peripheral cables from the node.
Place the node on a flat, level surface.
If installing an HP P440 Smart Array controller, do one of the following:
o
o
6.
If installing a HP P840 Smart Array controller, do one of the following:
o
o
o
7.
8.
If a B140i SATA cable is installed, disconnect it from the connectors on the system board.
9.
10. If installed, disconnect and remove the B140i 1U node SATA cable or the B140i 2U node SATA cable.
11. Remove the PCI slot blank.
12. Install the HP P440 Smart array controller or HP P840 Smart Array controller into the riser cage
Hardware options installation 82
13. Connect the Mini-SAS cable to the Smart Storage controller and the bayonet board.
HP P840 Smart Array controller in a 2U node
14. In a 1U node, do the following:
b. Route and secure the cable under the thin plastic covers.
15. In a 2U node, do the following:
a. Route the cables under the padding on the 2U bayonet board and install the bayonet board bracket
b. Route and secure the cables under the thin plastic covers.
16. Install the bayonet board assembly into the node ("Install the bayonet board assembly" on page 44).
19. Connect all peripheral cables to the node.
Mini-SAS P440 2U node cable option
In a 2U node, the HP P440 Smart Array controller can only be installed in the single-slot left PCI riser cage
assembly or the single-slot 2U node PCI riser cage assembly.
For more information about product features, specifications, options, configurations, and compatibility, see
Hardware options installation 83
To install the component:
1.
2.
3.
4.
5.
Disconnect all peripheral cables from the node.
Place the node on a flat, level surface.
Do one of the following:
o
o
o
6.
7.
8.
9.
If installed, disconnect and remove the B140i 2U node SATA cable.
Remove the PCI slot blank.
10. Install the HP P440 Smart Array controller into the riser cage assembly and secure it with one T-10 screw
11. Connect the Mini-SAS cable to the Smart Storage controller and the bayonet board.
12. Route the cable under the padding on the 2U bayonet board and install the bayonet board bracket onto
13. Route and secure the cable under the thin plastic covers.
14. Install the bayonet board assembly into the node ("Install the bayonet board assembly" on page 44).
15. Install the PCI riser cage assembly.
17. Connect all peripheral cables to the nodes.
PCI riser cage assembly options
Each node supports two PCI riser cage assembly options. A second processor is required to support
installation of the single-slot 1U node right PCI riser cage assembly or a three-slot PCI riser cage assembly.
For more information on the riser board slot specifications, see PCIe riser board slot definitions (on page 27).
Hardware options installation 84
In a 2U node, a three-slot PCI riser cage assembly must be installed with the single-slot left PCI riser cage
assembly. The FlexibleLOM 2U riser cage assembly must be installed with the single-slot 2U node PCI riser
cage assembly.
For more information about product features, specifications, options, configurations, and compatibility, see
Single-slot left PCI riser cage assembly option
To install the component:
1.
2.
3.
4.
5.
Disconnect all peripheral cables from the node.
Place the node on a flat, level surface.
Do one of the following:
o
o
6.
If you are installing an expansion board, remove the PCI blank.
7.
8.
Install any optional expansion boards.
Connect all necessary internal cabling to the expansion board. For more information on these cabling
requirements, see the documentation that ships with the option.
Hardware options installation 85
9.
In a 1U node, install the single-slot left PCI riser cage assembly and then secure it with three T-10 screws.
10. In a 2U node, do the following:
a. Install the single-slot left PCI riser cage assembly and then secure it with two T-10 screws.
b. Install the three-slot riser cage assembly ("Three-slot PCI riser cage assembly options" on page 93).
IMPORTANT: If the PCIe riser cage assembly is not seated properly, then the server does not
power up.
CAUTION: To prevent improper cooling and thermal damage, do not operate the node unless all
PCI riser cages or rear I/O blanks are installed, and do not operate the node unless all PCI slots
have either an expansion slot cover or an expansion board installed.
12. Connect all peripheral cables to the nodes.
Hardware options installation 86
Single-slot 1U node right PCI riser cage assembly option
To install the component:
1.
2.
3.
4.
5.
Disconnect all peripheral cables from the node.
Place the node on a flat, level surface.
Do one of the following:
o
o
6.
7.
If you are installing an expansion board, remove the PCI blank.
8.
9.
Install any optional expansion boards into the PCI riser cage assembly.
Connect all necessary internal cabling to the expansion board. For more information on these cabling
requirements, see the documentation that ships with the option.
Hardware options installation 87
10. Install the PCI riser cage assembly.
11. Do one of the following:
o
o
Install the single-slot left PCI riser cage assembly ("Single-slot left PCI riser cage assembly option" on
CAUTION: To prevent improper cooling and thermal damage, do not operate the node unless all
PCI riser cages or rear I/O blanks are installed, and do not operate the node unless all PCI slots
have either an expansion slot cover or an expansion board installed.
IMPORTANT: If the PCIe riser cage assembly is not seated properly, then the server does not
power up.
13. Connect all peripheral cables to the nodes.
Single-slot 2U node PCI riser cage assembly option
To install the component:
1.
2.
3.
4.
5.
Disconnect all peripheral cables from the node.
Place the node on a flat, level surface.
Hardware options installation 88
6.
If you are installing an expansion board, remove the PCI blank.
7.
8.
Install any optional expansion boards.
Connect all necessary internal cabling to the expansion board. For more information on these cabling
requirements, see the documentation that ships with the option.
9.
Do the following:
a. Install the single-slot 2U node PCI riser cage assembly and secure it with two T-10 screws.
b. Install the FlexibleLOM 2U node riser cage assembly and secure it with five T-10 screws.
CAUTION: To prevent improper cooling and thermal damage, do not operate the node unless all
PCI riser cages or rear I/O blanks are installed, and do not operate the node unless all PCI slots
have either an expansion slot cover or an expansion board installed.
IMPORTANT: If the PCIe riser cage assembly is not seated properly, then the server does not
power up.
Hardware options installation 89
11. Connect all peripheral cables to the nodes.
FlexibleLOM 1U node riser cage assembly option
To install the component:
1.
2.
3.
4.
5.
Disconnect all peripheral cables from the node.
Place the node on a flat, level surface.
Do one of the following:
o
o
6.
7.
Remove the PCI blank.
Hardware options installation 90
8.
Install the FlexibleLOM adapter.
9.
Install the FlexibleLOM riser cage assembly.
10. Do one of the following:
o
o
Install the single-slot left PCI riser cage assembly ("Single-slot left PCI riser cage assembly option" on
CAUTION: To prevent improper cooling and thermal damage, do not operate the node unless all
PCI riser cages or rear I/O blanks are installed, and do not operate the node unless all PCI slots
have either an expansion slot cover or an expansion board installed.
IMPORTANT: If the PCIe riser cage assembly is not seated properly, then the server does not
power up.
Hardware options installation 91
12. Connect all peripheral cables to the nodes.
FlexibleLOM 2U node riser cage assembly option
To install the component:
1.
2.
3.
4.
5.
6.
Disconnect all peripheral cables from the node.
Place the node on a flat, level surface.
Remove the PCI blank.
7.
Install the FlexibleLOM adapter.
Hardware options installation 92
8.
Do the following:
a. Install the single-slot 2U node PCI riser cage assembly and secure it with two T-10 screws.
b. Install the FlexibleLOM 2U node riser cage assembly and secure it with five T-10 screws.
CAUTION: To prevent improper cooling and thermal damage, do not operate the node unless all
PCI riser cages or rear I/O blanks are installed, and do not operate the node unless all PCI slots
have either an expansion slot cover or an expansion board installed.
IMPORTANT: If the PCIe riser cage assembly is not seated properly, then the server does not
power up.
9.
10. Connect all peripheral cables to the nodes.
Three-slot PCI riser cage assembly options
NOTE: The three-slot PCI riser cage assembly and the three-slot GPU-direct PCI riser cage
assembly, share the same riser cage but have a different riser board. For more information on the
To install the component:
1.
2.
3.
4.
5.
Disconnect all peripheral cables from the node.
Place the node on a flat, level surface.
Hardware options installation 93
6.
Install the single-slot left PCI riser cage assembly and then secure it with two T-10 screws.
7.
If installing an expansion board, do the following:
a. Remove the riser cage bracket.
Hardware options installation 94
b. Select the appropriate PCIe slot and remove any PCI blanks.
8.
9.
Install any optional expansion boards.
Connect all necessary internal cables to the expansion board. For more information on these cabling
requirements, see the documentation that ships with the option.
10. Install the riser cage bracket.
Hardware options installation 95
11. Install the three-slot riser cage assembly and then secure it with six T-10 screws.
CAUTION: To prevent improper cooling and thermal damage, do not operate the node unless all
PCI riser cages or rear I/O blanks are installed, and do not operate the node unless all PCI slots
have either an expansion slot cover or an expansion board installed.
IMPORTANT: If the PCIe riser cage assembly is not seated properly, then the server does not
power up.
13. Connect all peripheral cables to the nodes.
Controller options
The node ships with an embedded HP Dynamic Smart Array B140i Controller. For more information about
the controller and its features, see the HP Dynamic Smart Array B140i RAID Controller User Guide on the HP
Upgrade options exist for an integrated array controller. For a list of supported options, see the product
To configure arrays, see the HP Smart Storage Administrator User Guide on the HP website
The node supports FBWC. FBWC consists of a cache module and an HP Smart Storage Battery Pack. The
DDR cache module buffers and stores data being written by an integrated Gen9 P-series Smart Array
Controller.
CAUTION: The cache module connector does not use the industry-standard DDR3 mini-DIMMs.
Do not use the controller with cache modules designed for other controller models, because the
controller can malfunction and you can lose data. Also, do not transfer this cache module to an
unsupported controller model, because you can lose data.
Hardware options installation 96
CAUTION: To prevent a node malfunction or damage to the equipment, do not add or remove
the battery pack while an array capacity expansion, RAID level migration, or stripe size migration
is in progress.
CAUTION: After the node is powered down, wait for 30 seconds, and then check the amber LED
before unplugging the cable from the cache module. If the amber LED flashes after 30 seconds,
do not remove the cable from the cache module. The cache module is backing up data. Data will
be lost if the cable is detached when the amber LED is still flashing.
Storage controller installation guidelines
To maintain optimal thermal conditions and efficiency, HP recommends the following guidelines:
•
•
Install one storage controller per node.
Install the HP H240 host bus adapter in the single-slot left PCI riser cage assembly or the single-slot 2U
node PCI riser cage assembly.
•
•
Install the HP P440 Smart Array controller in the single-slot left PCI riser cage assembly or the single-slot
2U node PCI riser cage assembly.
Install the HP P840 Smart Array controller in slot 2 of the FlexibleLOM 2U node riser cage assembly or
slot 3 of a three-slot PCI riser cage assembly.
For more information about product features, specifications, options, configurations, and compatibility, see
Installing the storage controller and FBWC module options
To install the component:
1.
2.
3.
4.
5.
Disconnect all peripheral cables from the node.
Place the node on a flat, level surface.
Open the latch on the controller.
Hardware options installation 97
6.
Connect the cache module backup power cable to the module.
7.
Install the cache module on the storage controller.
8.
9.
Select the appropriate PCIe slot and remove any PCI blanks.
10. If you installed a cache module on the storage controller, connect the cache module backup power
11. Install the storage controller into the riser cage assembly and secure it to the riser cage with one T-10
screw.
12. Connect all necessary internal cables to the storage controller. For internal drive cabling information,
15. Connect all peripheral cables to the nodes.
For more information about the integrated storage controller and its features, select the relevant user
Hardware options installation 98
To configure arrays, see the HP Smart Storage Administrator User Guide on the HP website
Installing the HP Smart Storage Battery
To install the component:
1.
2.
3.
4.
5.
6.
7.
8.
9.
Disconnect all peripheral cables from the nodes and chassis.
10. Remove the HP Smart Storage Battery holder.
Hardware options installation 99
11. Route the cable through holder and install the HP Smart Storage Battery.
12. Connect the HP Smart Storage Battery cable to power distribution board.
13. Install the HP Smart Storage Battery holder into the chassis.
19. Connect all peripheral cables to the nodes and chassis.
Hardware options installation 100
Graphic card options
Graphic card/coprocessor power setting switch
Before installing a graphic card/coprocessor option, set the graphic card/coprocessor power setting switch
to the correct settings based on the power consumption of the graphic card/coprocessor. The switch is
located on the 2U bayonet board.
•
Switches 1 and 2 correspond to graphic card 1/coprocessor 1
Switches 3 and 4 correspond to graphic card 2/coprocessor 2
•
Item
Switch
150W 225W/ 300W No graphic card/ coprocessor
235W
installed (default)
1
2
OFF
ON
ON
OFF
ON
ON
OFF
OFF
1 - First graphic card/
coprocessor
3
4
OFF
ON
ON
OFF
ON
ON
OFF
OFF
2 - Second graphic card/
coprocessor
Single graphic card/ coprocessor power cable option
This power cable is for use in the FlexibleLOM 2U node riser cage assembly only.
For more information about product features, specifications, options, configurations, and compatibility, see
To install the component:
1.
2.
3.
4.
5.
6.
Disconnect all peripheral cables from the node.
Place the node on a flat, level surface.
Set the graphic card power setting switch to the correct settings based on the power consumption of the
For more information, see the documentation that ships with the graphic card option.
If installing a half-height graphic card, remove the middle PCI blank only.
7.
Hardware options installation 101
8.
If installing a full-height graphic card, remove the middle and top PCI blanks.
9.
Connect the power cable to the connector on the riser board.
10. Install the graphic card into the PCI riser cage assembly.
Hardware options installation 102
11. If installing an NVIDIA Tesla K40 GPU, connect the 2-pin graphic card adapter cable to the graphic
card and the riser board.
12. Connect the power cable to the graphic card.
13. Install the FlexibleLOM 2U node riser cage assembly and then secure it with five T-10 screws.
14. Connect the power cable to the bayonet board.
16. Connect all peripheral cables to the nodes.
Dual graphic card/ coprocessor power cable option
This power cable is for use in the three-slot PCI riser cage assembly and three-slot GPU-direct PCI riser cage
assembly.
Hardware options installation 103
For more information about product features, specifications, options, configurations, and compatibility, see
To install the component:
1.
2.
3.
4.
5.
6.
Disconnect all peripheral cables from the node.
Place the node on a flat, level surface.
Set the graphic card power setting switch to the correct settings based on the power consumption of the
graphic card.
For more information, see the documentation that ships with the graphic card option.
Remove the riser cage bracket.
7.
8.
If installing a half-height graphic card, remove the middle PCI blank only.
Hardware options installation 104
9.
If installing a full-height graphic card, remove the middle and top PCI blanks.
10. Turn the riser cage assembly over and lay it along the right side of the node.
11. Connect the power cable to the first graphic card.
12. Install the first graphic card in the front of the riser cage assembly.
13. Install the second graphic card into the rear of the riser cage assembly.
14. Connect the power cable to the second graphic card.
15. If installing two NVIDIA Tesla K40 GPUs, connect the 2-pin graphic card adapter cables to the graphic
cards and the riser board.
Hardware options installation 105
16. Connect the power cable to the bayonet board.
17. Install the riser cage blank.
.
18. Install the three-slot riser cage assembly and then secure it with six T-10 screws ("Three-slot PCI riser
20. Connect all peripheral cables to the nodes.
NVIDIA Tesla K40 12GB Module Enablement Kit
The enablement kit is for the following configurations:
•
Hardware options installation 106
•
Installing two K40 12GB modules in a three-slot PCI riser cage assembly or three-slot GPU-direct PCI
Installing one K40 12GB module in the FlexibleLOM 2U node PCI riser cage
assembly
For more information about product features, specifications, options, configurations, and compatibility, see
To install the component:
1.
2.
3.
4.
5.
Disconnect all peripheral cables from the node.
Place the node on a flat, level surface.
6.
Set the graphic card/coprocessor power setting switch to the correct settings (225W/235W) based on
For more information, see the documentation that ships with the graphic card/coprocessor option.
Remove the two top PCI blanks from the riser cage assembly.
7.
Hardware options installation 107
8.
Connect the single graphic card/coprocessor power cable to the connector on the riser board.
9.
Install the graphic card into the PCI riser cage assembly.
10. Connect the power cable to the graphic card.
Hardware options installation 108
11. Connect the 2-pin graphic card adapter cable.
12. Install the FlexibleLOM 2U node riser cage assembly and then secure it with five T-10 screws.
Hardware options installation 109
13. Connect the power cable to the bayonet board.
15. Connect all peripheral cables to the nodes.
Installing two K40 12GB modules in a three-slot PCI riser cage assembly or three-slot
GPU-direct PCI riser cage assembly
For more information about product features, specifications, options, configurations, and compatibility, see
To install the component:
1.
2.
3.
4.
5.
6.
Disconnect all peripheral cables from the node.
Place the node on a flat, level surface.
Set the graphic card/coprocessor power setting switch to the correct settings (225W/235W) based on
the power consumption of the graphic card/coprocessor.
For more information, see the documentation that ships with the graphic card/coprocessor option.
Hardware options installation 110
7.
8.
9.
Remove the riser cage bracket.
Remove the two top PCI blanks from the riser cage assembly.
Turn the riser cage assembly over and lay it along the right side of the node.
10. Remove the existing rear support brackets from the first and second graphic cards.
Hardware options installation 111
11. Install the rear support bracket onto the first graphic card.
12. Install the first graphic card into the front of the PCI riser cage assembly.
13. Connect the power cable to the first graphic card.
14. Remove the existing front I/O bracket from the second graphic card.
15. Install the rear and front support brackets onto the second graphic card:
a. Secure the rear support bracket with three T-10 screws.
Hardware options installation 112
b. Secure the front support bracket with three M2.5 screws.
16. Install the second graphic card.
17. Connect the dual graphic card/coprocessor power cable to the graphic cards.
18. Connect the 2-pin graphic card adapter cables to the graphic cards and the riser board.
Hardware options installation 113
19. Install the riser cage bracket.
20. Connect the power cable to the bayonet board.
21. Install the three-slot riser cage assembly and then secure it with six T-10 screws ("Three-slot PCI riser
23. Connect all peripheral cables to the nodes.
Intel Coprocessor Enablement Kit
The enablement kit is for the following configurations:
•
Hardware options installation 114
•
Installing two Intel coprocessors in a three-slot PCI riser cage assembly or a three-slot GPU-direct PCI
riser cage assembly ("Installing two Intel coprocessors in a three-slot PCI riser cage assembly" on page
Installing one Intel coprocessor in the FlexibleLOM 2U node PCI riser cage assembly
For more information about product features, specifications, options, configurations, and compatibility, see
To install the component:
1.
2.
3.
4.
5.
Disconnect all peripheral cables from the node.
Place the node on a flat, level surface.
6.
7.
Set the graphic card/coprocessor power setting switch to the correct settings based on the power
consumption of the coprocessor.
For more information, see the documentation that ships with the coprocessor option.
Remove the two top PCI blanks from the riser cage assembly.
Hardware options installation 115
8.
Connect the single graphic card power cable to the connector on the riser board.
9.
Connect the power cable to the coprocessor.
10. Install the coprocessor into the PCI riser cage assembly.
11. Install the FlexibleLOM 2U node riser cage assembly and then secure it with five T-10 screws
Hardware options installation 116
12. Connect the power cable to the bayonet board.
14. Connect all peripheral cables to the nodes.
Installing two Intel coprocessors in a three-slot PCI riser cage assembly
For more information about product features, specifications, options, configurations, and compatibility, see
To install the component:
1.
2.
3.
4.
5.
6.
Disconnect all peripheral cables from the node.
Place the node on a flat, level surface.
Set the graphic card/coprocessor power setting switch to the correct settings based on the power
consumption of the coprocessor.
For more information, see the documentation that ships with the graphic card option.
Hardware options installation 117
7.
8.
9.
Remove the riser cage bracket.
Remove the two top PCI blanks from the riser cage assembly.
Turn the riser cage assembly over and lay it along the right side of the node.
10. Remove the existing rear support brackets from the first and second coprocessors.
Hardware options installation 118
11. Install one support bracket onto the rear of the first coprocessor.
12. Install the first coprocessor into the front of the PCI riser cage assembly.
13. Connect the dual graphic card/coprocessor power cable to the first coprocessor.
14. Remove the existing front I/O bracket from the second coprocessor.
Hardware options installation 119
15. Install two support brackets onto the second corprocessor.
16. Install the second coprocessor into the PCI riser cage assembly.
17. Connect the dual graphic card power cable to the second coprocessor.
Hardware options installation 120
18. Install the riser cage bracket.
19. Connect the power cable to the bayonet board.
20. Install the three-slot riser cage assembly and then secure it with six T-10 screws ("Three-slot PCI riser
22. Connect all peripheral cables to the nodes.
M.2 SATA SSD enablement board
The M.2 SATA SSD enablement board can only be installed on the single-slot left PCI riser cage assembly
and the single-slot 2U node PCI riser cage assembly.
Hardware options installation 121
For more information about product features, specifications, options, configurations, and compatibility, see
To install the component:
1.
2.
3.
4.
5.
Disconnect all peripheral cables from the node.
Place the node on a flat, level surface.
Do one of the following:
If installed, remove the storage controller.
6.
7.
Install the enablement board on the PCI riser cage assembly, and then secure it with a T-15 screw.
o
Single-slot left PCI riser cage assembly
Hardware options installation 122
o
Single-slot 2U node PCI riser cage assembly
8.
9.
If removed, install the storage controller.
11. Connect all peripheral cables to the nodes.
Processor and heatsink
For more information about product features, specifications, options, configurations, and compatibility, see
To install the component:
1.
2.
3.
4.
Disconnect all peripheral cables from the node.
Place the node on a flat, level surface.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the
internal system components to cool before touching them.
CAUTION: To avoid damage to the processor and system board, only authorized personnel
should attempt to replace or install the processor in this node.
CAUTION: To prevent possible node malfunction and damage to the equipment, multiprocessor
configurations must contain processors with the same part number.
CAUTION: The heatsink thermal interface media is not reusable and must be replaced if the
heatsink is removed from the processor after it has been installed.
Hardware options installation 123
IMPORTANT: Processor socket 1 must be populated at all times or the node does not function.
5.
6.
If installed in a 2U node, remove the three-slot PCI riser cage assembly ("Three-slot PCI riser cage
7.
8.
Open each of the processor locking levers in the order indicated in the following illustration, and then
open the processor retaining bracket.
9.
Remove the clear processor socket cover. Retain the processor socket cover for future use.
CAUTION: THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. To
avoid damage to the system board, do not touch the processor or the processor socket contacts.
Hardware options installation 124
10. Install the processor. Verify that the processor is fully seated in the processor retaining bracket by
visually inspecting the processor installation guides on either side of the processor. THE PINS ON THE
SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED.
11. Close the processor retaining bracket. When the processor is installed properly inside the processor
retaining bracket, the processor retaining bracket clears the flange on the front of the socket.
CAUTION: Do not press down on the processor. Pressing down on the processor may cause
damage to the processor socket and the system board. Press only in the area indicated on the
processor retaining bracket.
CAUTION: Close and hold down the processor cover socket while closing the processor locking
levers. The levers should close without resistance. Forcing the levers closed can damage the
processor and socket, requiring system board replacement.
Hardware options installation 125
12. Press and hold the processor retaining bracket in place, and then close each processor locking lever.
Press only in the area indicated on the processor retaining bracket.
CAUTION: Always use a new heatsink when replacing processors. Failure to use new
components can cause damage to the processor.
13. Remove the thermal interface protective cover from the heatsink.
CAUTION: Heatsink retaining screws should be tightened or loosened in diagonally opposite
pairs (in an "X" pattern). Do not overtighten the screws as this can damage the board, connectors,
or screws. Use the wrench supplied with the system to reduce the possibility of overtightening the
screws.
14. Install the heatsink:
a. Position the heatsink on the processor backplate.
b. Tighten one pair of diagonally opposite screws halfway, and then tighten the other pair of screws.
Hardware options installation 126
c. Finish the installation by completely tightening the screws in the same sequence.
18. Connect all peripheral cables to the nodes.
Dedicated iLO management port module option
For more information about product features, specifications, options, configurations, and compatibility, see
To install the component:
1.
2.
3.
4.
5.
6.
Disconnect all peripheral cables from the node.
Place the node on a flat, level surface.
Remove all rear I/O blanks:
o
o
o
7.
Remove the knockout.
Hardware options installation 127
a. Insert a flat screwdriver into the knockout.
b. Twist and pull to remove the knockout from the node.
8.
Install the dedicated iLO management port card into the node.
9.
If removed, install all rear I/O blanks:
o
o
o
11. Install the node into the chassis.
12. Connect all peripheral cables to the nodes.
Hardware options installation 128
Enabling the dedicated iLO management module
To enable the dedicated iLO management module:
1.
2.
3.
During the server startup sequence after installing the module, press F9 in the POST screen.
The System Utilities screen appears.
Select System Configuration | iLO 4 Configuration Utility.
The iLO 4 Configuration Utility screen appears.
Select Network Options, and then press Enter.
The Network Options screen appears.
4.
5.
Set the Network Interface Adapter field to ON, and then press Enter.
Press F10 to save your changes.
A message prompt to confirm the iLO settings reset appears.
Press Enter to reboot the iLO settings.
6.
7.
8.
Press Esc until the main menu is displayed.
Select Reboot the System to exit the utility and resume the boot process.
The IP address of the enabled dedicated iLO connector appears on the POST screen on the subsequent
boot-up. Access the Network Options screen again to view this IP address for later reference.
HP Trusted Platform Module option
For more information about product features, specifications, options, configurations, and compatibility, see
Use these instructions to install and enable a TPM on a supported node. This procedure includes three
sections:
1.
2.
3.
Enabling the TPM requires accessing BIOS/Platform Configuration (RBSU) in HP UEFI System Utilities
TPM installation requires the use of drive encryption technology, such as the Microsoft Windows BitLocker
Drive Encryption feature. For more information on BitLocker, see the Microsoft website
CAUTION: Always observe the guidelines in this document. Failure to follow these guidelines
can cause hardware damage or halt data access.
When installing or replacing a TPM, observe the following guidelines:
•
•
•
Do not remove an installed TPM. Once installed, the TPM becomes a permanent part of the system
board.
When installing or replacing hardware, HP service providers cannot enable the TPM or the encryption
technology. For security reasons, only the customer can enable these features.
When returning a system board for service replacement, do not remove the TPM from the system board.
When requested, HP Service provides a TPM with the spare system board.
Hardware options installation 129
•
Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security
rivet. Upon locating a broken or disfigured rivet on an installed TPM, administrators should consider the
system compromised and take appropriate measures to ensure the integrity of the system data.
•
•
When using BitLocker, always retain the recovery key/password. The recovery key/password is
required to enter Recovery Mode after BitLocker detects a possible compromise of system integrity.
HP is not liable for blocked data access caused by improper TPM use. For operating instructions, see the
encryption technology feature documentation provided by the operating system.
Installing the Trusted Platform Module board
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the
internal system components to cool before touching them.
1.
2.
3.
4.
5.
Disconnect all peripheral cables from the node.
Place the node on a flat, level surface.
CAUTION: Any attempt to remove an installed TPM from the system board breaks or disfigures
the TPM security rivet. Upon locating a broken or disfigured rivet on an installed TPM,
administrators should consider the system compromised and take appropriate measures to ensure
the integrity of the system data.
6.
Hardware options installation 130
7.
Install the TPM security rivet by pressing the rivet firmly into the system board.
8.
9.
Install the node into the chassis.
10. Connect all peripheral cables to the nodes.
Retaining the recovery key/password
The recovery key/password is generated during BitLocker setup, and can be saved and printed after
BitLocker is enabled. When using BitLocker, always retain the recovery key/password. The recovery
key/password is required to enter Recovery Mode after BitLocker detects a possible compromise of system
integrity.
To help ensure maximum security, observe the following guidelines when retaining the recovery
key/password:
•
•
•
Always store the recovery key/password in multiple locations.
Always store copies of the recovery key/password away from the node.
Do not save the recovery key/password on the encrypted hard drive.
Enabling the Trusted Platform Module
1.
2.
During the node startup sequence, press the F9 key to access System Utilities.
From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) >
Server Security.
3.
4.
5.
6.
7.
Select Trusted Platform Module Options and press the Enter key.
Select Enabled to enable the TPM and BIOS secure startup. The TPM is fully functional in this mode.
Press the F10 key to save your selection.
When prompted to save the change in System Utilities, press the Y key.
Press the ESC key to exit System Utilities. Then, press the Enter key when prompted to reboot the node.
Hardware options installation 131
The node then reboots a second time without user input. During this reboot, the TPM setting becomes
effective.
You can now enable TPM functionality in the OS, such as Microsoft Windows BitLocker or measured boot.
CAUTION: When a TPM is installed and enabled on the node, data access is locked if you fail
to follow the proper procedures for updating the system or option firmware, replacing the system
board, replacing a hard drive, or modifying OS application TPM settings.
For more information on firmware updates and hardware procedures, see the HP Trusted Platform Module
For more information on adjusting TPM usage in BitLocker, see the Microsoft website
Hardware options installation 132
Mini-SAS H240 2U node cabling
Mini-SAS P440 2U node cabling
Mini-SAS P440/P840 cabling
HP P440 Smart Array controller installed in a 1U node
Cabling 138
HP P840 Smart Array controller installed in a 2U node
Graphic card/ coprocessor cabling
NOTE: Graphic card/ coprocessor cabling may vary slightly depending on the type of graphic/
coprocessor installed.
Single graphic card/ coprocessor power cabling
Dual graphic card/ coprocessor power cabling
Cabling 139
2-pin graphic card adapter cabling (for NVIDIA K40 GPUs only)
FlexibleLOM 2U node riser cage assembly
Three-slot PCI riser cage assembly and three-slot GPU-direct PCI riser cage assembly
FBWC module cabling
The FBWC solution is a separately purchased option. This node only supports FBWC module installation
when an HP Smart Array P-Series controller is installed.
Depending on the controller option installed, the actual storage controller connectors might look different
from what is shown in this section.
Cabling 140
HP P440 Smart Array controller in a single-slot left PCI riser cage assembly
HP P440 Smart Array controller in a single-slot 2U node PCI riser cage assembly
HP P840 Smart Array controller in a FlexibleLOM 2U node riser cage assembly
Cabling 141
HP P840 Smart Array controller in a three-slot PCI riser cage assembly
HP P840 Smart Array controller in a three-slot GPU-direct PCI riser cage assembly
Cabling 142
Software and configuration utilities
Server mode
The software and configuration utilities presented in this section operate in online mode, offline mode, or in
both modes.
Software or configuration utility
Server mode
Online and Offline
Online and Offline
Online and Offline
Online and Offline
Online
Online
Offline
Online and Offline
Offline
Online
Online and Offline
Online and Offline
Offline
Online and Offline
Offline
Product QuickSpecs
For more information about product features, specifications, options, configurations, and compatibility, see
HP iLO
The iLO subsystem is a standard component of HP ProLiant servers that simplifies initial node setup, server
health monitoring, power and thermal optimization, and remote server administration. The iLO subsystem
includes an intelligent microprocessor, secure memory, and a dedicated network interface. This design
makes iLO independent of the host server and its operating system.
Management. All key internal subsystems are monitored by iLO. If enabled, SNMP alerts are sent directly by
iLO regardless of the host operating system or even if no host operating system is installed.
Embedded remote support software is available on HP ProLiant Gen8 and later servers with iLO 4, regardless
of the operating system software and without installing OS agents on the server.
Software and configuration utilities 143
Using iLO, you can do the following:
•
Access a high-performance and secure Integrated Remote Console to the server from anywhere in the
world if you have a network connection to the server.
•
•
•
•
Use the shared .NET Integrated Remote Console to collaborate with up to four server administrators.
Remotely mount high-performance Virtual Media devices to the node.
Securely and remotely control the power state of the managed node.
Implement true Agentless Management with SNMP alerts from HP iLO, regardless of the state of the host
server.
•
•
•
•
Download the Active Health System log.
Register for HP Insight Remote Support.
Use iLO Federation to manage multiple servers from one system running the iLO web interface.
Use Virtual Power and Virtual Media from the GUI, the CLI, or the iLO scripting toolkit for many tasks,
including the automation of deployment and provisioning.
•
Control iLO by using a remote management tool.
For more information about iLO features, see the iLO documentation on the HP website
The HP iLO 4 hardware and firmware features and functionality, such as NAND size and embedded user
partition, vary depending on the node model. For a complete list of supported features and functionality, see
the HP iLO 4 QuickSpecs on the HP website
Active Health System
HP Active Health System provides the following features:
•
•
•
•
•
Combined diagnostics tools/scanners
Always on, continuous monitoring for increased stability and shorter downtimes
Rich configuration history
Health and service alerts
Easy export and upload to Service and Support
The HP Active Health System monitors and records changes in the server hardware and system configuration.
The Active Health System assists in diagnosing problems and delivering rapid resolution if server failures
occur.
The Active Health System collects the following types of data:
•
•
•
•
•
•
Server model
Serial number
Processor model and speed
Storage capacity and speed
Memory capacity and speed
Firmware/BIOS
Software and configuration utilities 144
HP Active Health System does not collect information about Active Health System users' operations, finances,
customers, employees, partners, or data center, such as IP addresses, host names, user names, and
passwords. HP Active Health System does not parse or change operating system data from third-party error
event log activities, such as content created or passed through by the operating system.
The data that is collected is managed according to the HP Data Privacy policy. For more information see the
The Active Health System, in conjunction with the system monitoring provided by Agentless Management or
SNMP Pass-thru, provides continuous monitoring of hardware and configuration changes, system status, and
service alerts for various server components.
The Agentless Management Service is available in the SPP, which can be downloaded from the HP website
iLO or HP Intelligent Provisioning and sent to HP.
For more information, see the following documents:
•
•
HP Intelligent Provisioning User Guide on the HP website
HP RESTful API support for HP iLO
HP iLO 4 firmware version 2.00 and later includes the HP RESTful API. The HP RESTful API is a management
interface that server management tools can use to perform configuration, inventory, and monitoring of an HP
ProLiant server via iLO. A REST client sends HTTPS operations to the iLO web server to GET and PATCH
JSON-formatted data, and to configure supported iLO and server settings, such as the UEFI BIOS settings.
HP iLO 4 supports the HP RESTful API with HP ProLiant Gen8 and later servers. For more information about
Integrated Management Log
The IML records hundreds of events and stores them in an easy-to-view form. The IML timestamps each event
with 1-minute granularity.
You can view recorded events in the IML in several ways, including the following:
•
•
•
•
From within HP SIM
From within operating system-specific IML viewers:
o
o
For Windows: IML Viewer
For Linux: IML Viewer Application
•
•
From within the iLO web interface
Software and configuration utilities 145
HP Insight Remote Support
HP strongly recommends that you register your device for remote support to enable enhanced delivery of
your HP Warranty, HP Care Pack Service, or HP contractual support agreement. HP Insight Remote Support
supplements your monitoring continuously to ensure maximum system availability by providing intelligent
event diagnosis, and automatic, secure submission of hardware event notifications to HP, which will initiate
a fast and accurate resolution, based on your product’s service level. Notifications can be sent to your
authorized HP Channel Partner for onsite service, if configured and available in your country.
For more information, see HP Insight Remote Support and Insight Online Setup Guide for ProLiant Servers
and BladeSystem c-Class Enclosures on the HP website
(http://www.hp.com/go/insightremotesupport/docs). HP Insight Remote Support is available as part of HP
Warranty, HP Care Pack Service, or HP contractual support agreement.
HP Insight Remote Support central connect
When you use the embedded Remote Support functionality with HP ProLiant Gen8 and later server models
and HP BladeSystem c-Class enclosures, you can register a node or chassis to communicate to HP through an
HP Insight Remote Support centralized Hosting Device in your local environment. All configuration and
service event information is routed through the Hosting Device. This information can be viewed by using the
local HP Insight Remote Support user interface or the web-based view in HP Insight Online.
For more information, see HP Insight Remote Support Release Notes on the HP website
HP Insight Online direct connect
When you use the embedded Remote Support functionality with HP ProLiant Gen8 and later server models
and HP BladeSystem c-Class enclosures, you can register a node or chassis to communicate directly to HP
Insight Online without the need to set up an HP Insight Remote Support centralized Hosting Device in your
local environment. HP Insight Online will be your primary interface for remote support information.
For more information, see the product documentation on the HP website
HP Insight Online
HP Insight Online is a capability of the HP Support Center portal. Combined with HP Insight Remote Support
central connect or HP Insight Online direct connect, it automatically aggregates device health, asset, and
support information with contract and warranty information, and then secures it in a single, personalized
dashboard that is viewable from anywhere at any time. The dashboard organizes your IT and service data
to help you understand and respond to that information more quickly. With specific authorization from you,
an authorized HP Channel Partner can also view your IT environment remotely using HP Insight Online.
For more information about using HP Insight Online, see the HP Insight Online User’s Guide on the HP
Intelligent Provisioning
Intelligent Provisioning is a single-server deployment tool embedded in HP ProLiant Gen8 and later servers
that simplifies HP ProLiant server setup, providing a reliable and consistent way to deploy HP ProLiant server
configurations:
Software and configuration utilities 146
•
Intelligent Provisioning assists with the OS installation process by preparing the system for installing
"off-the-shelf" and HP branded versions of operating system software and integrating optimized HP
ProLiant server support software.
•
•
Intelligent Provisioning provides maintenance-related tasks using the Perform Maintenance window.
Intelligent Provisioning provides installation help for Microsoft Windows, Red Hat and SUSE Linux, and
VMware operating systems. For specific OS support, see the HP Intelligent Provisioning Release Notes
For more information about Intelligent Provisioning software, see the HP website
(http://www.hp.com/go/intelligentprovisioning). For Intelligent Provisioning recovery media downloads,
see the Resources tab on the HP website (http://www.hp.com/go/ilo). For consolidated drive and firmware
update packages, see the HP Smart Update: Server Firmware and Driver Updates page on the HP website
HP Insight Diagnostics
HP Insight Diagnostics is a proactive node management tool, available in both offline and online versions,
that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify node
installations, troubleshoot problems, and perform repair validation.
HP Insight Diagnostics Offline Edition performs various in-depth system and component testing while the OS
HP Insight Diagnostics Online Edition is a web-based application that captures system configuration and
other related data needed for effective node management. Available in Microsoft Windows and Linux
versions, the utility helps to ensure proper system operation.
For more information or to download the utility, see the HP website (http://www.hp.com/servers/diags). HP
Insight Diagnostics Online Edition is also available in the SPP ("HP Service Pack for ProLiant" on page 148).
HP Insight Diagnostics survey functionality
HP Insight Diagnostics (on page 147) provides survey functionality that gathers critical hardware and
software information on ProLiant nodes.
This functionality supports operating systems that are supported by the node. For operating systems
If a significant change occurs between data-gathering intervals, the survey function marks the previous
information and overwrites the survey data files to reflect the latest changes in the configuration.
Survey functionality is installed with every Intelligent Provisioning-assisted HP Insight Diagnostics installation,
Erase Utility
CAUTION: Perform a backup before running the Erase Utility. The utility sets the system to its
original factory state, deletes the current hardware configuration information, including array
setup and disk partitioning, and erases all connected hard drives completely. Before using this
utility, see the instructions in the HP Intelligent Provisioning User Guide.
Use the Erase Utility to erase drives and Active Health System logs, and to reset UEFI System Utilities settings.
Run the Erase Utility if you must erase the system for the following reasons:
Software and configuration utilities 147
•
•
You want to install a new operating system on a node with an existing operating system.
You encounter an error when completing the steps of a factory-installed operating system installation.
To access the Erase Utility, click the Perform Maintenance icon from the Intelligent Provisioning home screen,
and then select Erase.
For more information about the Erase Utility, see the HP Intelligent Provisioning User Guide on the HP website
Scripting Toolkit for Windows and Linux
The Scripting Toolkit for Windows and Linux is a server deployment product that delivers an unattended
automated installation for high-volume server deployments. The Scripting Toolkit is designed to support
ProLiant BL, ML, DL, SL, and XL servers. The toolkit includes a modular set of utilities and important
documentation that describes how to apply these tools to build an automated server deployment process.
The Scripting Toolkit provides a flexible way to create standard server configuration scripts. These scripts are
used to automate many of the manual steps in the server configuration process. This automated server
configuration process cuts time from each deployment, making it possible to scale rapid, high-volume server
deployments.
For more information, and to download the Scripting Toolkit, see the HP website
HP Service Pack for ProLiant
SPP is a comprehensive systems software (drivers and firmware) solution delivered as a single package with
major server releases. This solution uses HP SUM as the deployment tool and is tested on all supported HP
ProLiant servers including HP ProLiant Gen8 and later servers.
SPP can be used in an online mode on a Windows or Linux hosted operating system, or in an offline mode
where the server is booted to an operating system included on the ISO file so that the server can be updated
automatically with no user interaction or updated in interactive mode.
For more information or to download SPP, see one of the following pages on the HP website:
•
•
HP Smart Update Manager
HP SUM is a product used to install and update firmware, drivers, and systems software on HP ProLiant
servers. HP SUM provides a GUI and a command-line scriptable interface for deployment of systems software
for single or one-to-many HP ProLiant servers and network-based targets, such as iLOs, OAs, and VC Ethernet
and Fibre Channel modules.
For more information about HP SUM, see the product page on the HP website
To access the HP Smart Update Manager User Guide, see the HP SUM Information Library
Software and configuration utilities 148
HP UEFI System Utilities
The HP UEFI System Utilities is embedded in the system ROM. The UEFI System Utilities enable you to perform
a wide range of configuration activities, including:
•
•
•
•
•
•
•
Configuring system devices and installed options
Enabling and disabling system features
Displaying system information
Selecting the primary boot controller
Configuring memory options
Selecting a language
Launching other pre-boot environments such as the Embedded UEFI Shell and Intelligent Provisioning
For more information on the HP UEFI System Utilities, see the HP UEFI System Utilities User Guide for HP
Scan the QR code located at the bottom of the screen to access mobile-ready online help for the UEFI System
Utilities and UEFI Shell. For on-screen help, press F1.
Using HP UEFI System Utilities
To use the System Utilities, use the following keys.
Action
Key
F9 during server POST
Access System Utilities
Navigate menus
Select items
Up and Down arrows
Enter
F10
F1
Save selections
Access Help for a highlighted configuration
option*
*Scan the QR code on the screen to access online help for the UEFI System Utilities and UEFI Shell.
Default configuration settings are applied to the server at one of the following times:
•
•
Upon the first system power-up
After defaults have been restored
Default configuration settings are sufficient for typical server operations; however, you can modify
configuration settings as needed. The system prompts you for access to the System Utilities each time the
system is powered up.
Flexible boot control
This feature enables you to do the following:
•
Add Boot Options
o
o
Browse all FAT16 and FAT32 file systems.
Select an X64 UEFI application with an .EFI extension to add as a new UEFI boot option, such as an
OS boot loader or other UEFI application.
Software and configuration utilities 149
The new boot option is appended to the boot order list. When you select a file, you are prompted
to enter the boot option description (which is then displayed in the Boot menu), as well as any
optional data to be passed to an .EFI application.
•
•
Boot to System Utilities
After pre-POST, the boot options screen appears. During this time, you can access the System Utilities
by pressing the F9 key.
Choose between supported modes: Legacy BIOS Boot Mode or UEFI Boot Mode
IMPORTANT: If the default boot mode settings are different than the user defined settings, the
system may not boot the OS installation if the defaults are restored. To avoid this issue, use the
User Defined Defaults feature in UEFI System Utilities to override the factory default settings.
For more information, see the HP UEFI System Utilities User Guide for HP ProLiant Gen9 Servers on the HP
Restoring and customizing configuration settings
You can reset all configuration settings to the factory default settings, or you can restore system default
configuration settings, which are used instead of the factory default settings.
You can also configure default settings as necessary, and then save the configuration as the custom default
configuration. When the system loads the default settings, it uses the custom default settings instead of the
factory defaults.
Secure Boot configuration
Secure Boot is integrated in the UEFI specification on which the HP implementation of UEFI is based. Secure
Boot is completely implemented in the BIOS and does not require special hardware. It ensures that each
component launched during the boot process is digitally signed and that the signature is validated against a
set of trusted certificates embedded in the UEFI BIOS. Secure Boot validates the software identity of the
following components in the boot process:
•
•
•
•
UEFI drivers loaded from PCIe cards
UEFI drivers loaded from mass storage devices
Pre-boot UEFI shell applications
OS UEFI boot loaders
Once enabled, only firmware components and operating systems with boot loaders that have an appropriate
digital signature can execute during the boot process. Only operating systems that support Secure Boot and
have an EFI boot loader signed with one of the authorized keys can boot when Secure Boot is enabled. For
more information about supported operating systems, see the HP UEFI System Utilities and Shell Release
A physically present user can customize the certificates embedded in the UEFI BIOS by adding/removing
their own certificates.
Software and configuration utilities 150
Embedded UEFI shell
The system BIOS in all HP ProLiant Gen9 servers includes an Embedded UEFI Shell in the ROM. The UEFI
Shell environment provides an API, a command line prompt, and a set of CLIs that allow scripting, file
manipulation, and system information. These features enhance the capabilities of the UEFI System Utilities.
For more information, see the following documents:
•
HP UEFI Shell User Guide for HP ProLiant Gen9 Servers on the HP website
•
Embedded Diagnostics option
The system BIOS in all HP ProLiant Gen9 servers includes an Embedded Diagnostics option in the ROM. The
Embedded Diagnostics option can run comprehensive diagnostics of the server hardware, including
processors, memory, drives, and other server components.
For more information on the Embedded Diagnostics option, see the HP UEFI System Utilities User Guide for
HP RESTful API support for UEFI
HP ProLiant Gen9 servers include support for a UEFI compliant System BIOS, along with UEFI System Utilities
and Embedded UEFI Shell pre-boot environments. HP ProLiant Gen9 servers also support configuring the
UEFI BIOS settings using the HP RESTful API, a management interface that server management tools can use
to perform configuration, inventory, and monitoring of an HP ProLiant server. A REST client uses HTTPS
operations to configure supported server settings, such as UEFI BIOS settings.
For more information about the HP RESTful API and the HP RESTful Interface Tool, see the HP website
Re-entering the server serial number and product ID
After you replace the system board, you must re-enter the node serial number and the product ID.
1.
2.
During the node startup sequence, press the F9 key to access UEFI System Utilities.
Select the System Configuration > BIOS/Platform Configuration (RBSU) > Advanced Options >
Advanced System ROM Options > Serial Number, and then press the Enter key.
3.
Enter the serial number and press the Enter key. The following message appears:
The serial number should only be modified by qualified service personnel.
This value should always match the serial number located on the chassis.
4.
5.
6.
Press the Enter key to clear the warning.
Enter the serial number and press the Enter key.
Select Product ID. The following warning appears:
Warning: The Product ID should ONLY be modified by qualified service
personnel. This value should always match the Product ID located on the
chassis.
7.
8.
Enter the product ID and press the Enter key.
Press the F10 key to confirm exiting System Utilities. The node automatically reboots.
Software and configuration utilities 151
Utilities and features
HP Smart Storage Administrator
HP SSA is a configuration and management tool for HP Smart Array controllers. Starting with HP ProLiant
Gen8 servers, HP SSA replaces ACU with an enhanced GUI and additional configuration features.
HP SSA exists in three interface formats: the HP SSA GUI, the HP SSA CLI, and HP SSA Scripting. Although
all formats provide support for configuration tasks, some of the advanced tasks are available in only one
format.
Some HP SSA features include the following:
•
Supports online array capacity expansion, logical drive extension, assignment of online spares, and
RAID or stripe size migration
•
•
•
Suggests the optimal configuration for an unconfigured system
Provides diagnostic and SmartSSD Wear Gauge functionality on the Diagnostics tab
For supported controllers, provides access to additional features.
Automatic Server Recovery
ASR is a feature that causes the system to restart when a catastrophic operating system error occurs, such as
a blue screen, ABEND, or panic. A system fail-safe timer, the ASR timer, starts when the System Management
driver, also known as the Health Driver, is loaded. When the operating system is functioning properly, the
system periodically resets the timer. However, when the operating system fails, the timer expires and restarts
the server.
ASR increases server availability by restarting the server within a specified time after a system hang. You can
disable ASR from the System Management Homepage or through UEFI System Utilities.
USB support
HP nodes support both USB 2.0 ports and USB 3.0 ports. Both types of ports support installing all types of
USB devices (USB 1.0, USB 2.0, and USB 3.0), but may run at lower speeds in specific situations:
•
•
USB 3.0 capable devices operate at USB 2.0 speeds when installed in a USB 2.0 port.
When the node is configured for UEFI Boot Mode, HP provides legacy USB support in the pre-boot
environment prior to the operating system loading for USB 1.0, USB 2.0 , and USB 3.0 speeds.
•
When the node is configured for Legacy BIOS Boot Mode, HP provides legacy USB support in the
pre-boot environment prior to the operating system loading for USB 1.0 and USB 2.0 speeds. While
USB 3.0 ports can be used with all devices in Legacy BIOS Boot Mode, they are not available at USB
3.0 speeds in the pre-boot environment. Standard USB support (USB support from within the operating
system) is provided by the OS through the appropriate USB device drivers. Support for USB 3.0 varies
by operating system.
For maximum compatibility of USB 3.0 devices with all operating systems, HP provides a configuration
setting for USB 3.0 Mode. Auto is the default setting. This setting impacts USB 3.0 devices when connected
to USB 3.0 ports in the following manner:
Software and configuration utilities 152
•
Auto (default)—If configured in Auto Mode, USB 3.0 capable devices operate at USB 2.0 speeds in the
pre-boot environment and during boot. When a USB 3.0 capable OS USB driver loads, USB 3.0
devices transition to USB 3.0 speeds. This mode provides compatibility with operating systems that do
not support USB 3.0 while still allowing USB 3.0 devices to operate at USB 3.0 speeds with state-of-the
art operating systems.
•
•
Enabled—If Enabled, USB 3.0 capable devices operate at USB 3.0 speeds at all times (including the
pre-boot environment) when in UEFI Boot Mode. This mode should not be used with operating systems
that do not support USB 3.0. If operating in Legacy Boot BIOS Mode, the USB 3.0 ports cannot function
in the pre-boot environment and are not bootable.
Disabled—If configured for Disabled, USB 3.0 capable devices function at USB 2.0 speeds at all times.
The pre-OS behavior of the USB ports is configurable in System Utilities, so that the user can change the
default operation of the USB ports. For more information, see the HP UEFI System Utilities User Guide for HP
External USB functionality
HP provides external USB support to enable local connection of USB devices for node administration,
configuration, and diagnostic procedures.
For additional security, external USB functionality can be disabled through USB options in UEFI System
Utilities.
Redundant ROM support
The node enables you to upgrade or configure the ROM safely with redundant ROM support. The node has
a single ROM that acts as two separate ROM images. In the standard implementation, one side of the ROM
contains the current ROM program version, while the other side of the ROM contains a backup version.
NOTE: The server ships with the same version programmed on each side of the ROM.
Safety and security benefits
When you flash the system ROM, ROMPaq writes over the backup ROM and saves the current ROM as a
backup, enabling you to switch easily to the alternate ROM version if the new ROM becomes corrupted for
any reason. This feature protects the existing ROM version, even if you experience a power failure while
flashing the ROM.
Keeping the system current
Access to HP Support Materials
Access to some updates for HP ProLiant Servers may require product entitlement when accessed through the
HP Support Center support portal. HP recommends that you have an HP Passport set up with relevant
entitlements. For more information, see the HP website
Software and configuration utilities 153
Updating firmware or System ROM
Multiple methods exist to update the firmware or System ROM:
•
•
•
•
•
Product entitlement is required to perform updates. For more information, see "Access to HP Support
FWUPDATE utility
The FWUPDATE utility enables you to upgrade the system firmware (BIOS).
To use the utility to upgrade the firmware:
1.
2.
3.
Save the FWUPDATE flash components to a USB key.
Set the boot order so the USB key will boot first using one of the following options:
o
o
Configure the boot order so the USB key is the first bootable device.
Press F11 (Boot Menu) when prompted during system boot to access the One-Time Boot Menu. This
menu allows you to select the boot device for a specific boot and does not modify the boot order
configuration settings.
4.
5.
Insert the USB key into an available USB port.
Boot the system.
The FWUPDATE utility checks the system and provides a choice (if more than one exists) of available
firmware revisions.
For more information about the One-Time Boot Menu, see the HP UEFI System Utilities User Guide for HP
FWUpdate command from within the Embedded UEFI Shell
For systems configured in either boot mode, update the firmware:
1.
Access the System ROM Flash Binary component for your node from the HP Support Center
locate the binary file.
2.
3.
4.
5.
Copy the binary file to a USB media or iLO virtual media.
Attach the media to the node.
Boot to Embedded Shell.
To obtain the assigned file system volume for the USB key, enter Map –r. For more information about
accessing a file system from the shell, see the HP UEFI Shell User Guide for HP ProLiant Gen9 Servers
Software and configuration utilities 154
6.
Change to the file system that contains the System ROM Flash Binary component for your node. Enter
one of the fsx file systems available, such as fs0or fs1, and press Enter.
7.
8.
Use the cdcommand to change from the current directory to the directory that contains the binary file.
Enter fwupdate –d BIOS -f <filename>to flash the system ROM.
For help on the FWUPDATE command, enter the command:
help fwupdate -b
9.
Reboot the node. A reboot is required after the firmware update for the updates to take effect and for
hardware stability to be maintained.
For more information about the commands used in this procedure, see the HP UEFI Shell User Guide for HP
Firmware Update application in System Utilities
For systems configured in either boot mode, update the firmware:
1.
Access the System ROM Flash Binary component for your node from the HP Support Center
find the component.
2.
3.
4.
5.
6.
7.
8.
9.
Copy the binary file to a USB media or iLO virtual media.
Attach the media to the node.
During POST, press F9 to enter System Utilities.
Select Embedded Applications → Firmware Update → System ROM → Select Firmware File.
Select the device containing the flash file.
Select the flash file. This step may take a few moments to complete.
Select Start firmware update and allow the process to complete.
Reboot the node. A reboot is required after the firmware update for the updates to take effect and for
hardware stability to be maintained.
Online Flash components
This component provides updated system firmware that can be installed directly on supported Operating
Systems. Additionally, when used in conjunction with HP SUM ("HP Smart Update Manager" on page 148),
this Smart Component allows the user to update firmware on remote servers from a central location. This
remote deployment capability eliminates the need for the user to be physically present at the server to
perform a firmware update.
Drivers
IMPORTANT: Always perform a backup before installing or updating device drivers.
The node includes new hardware that may not have driver support on all OS installation media.
If you are installing an Intelligent Provisioning-supported OS, use Intelligent Provisioning (on page 146) and
its Configure and Install feature to install the OS and latest supported drivers.
Software and configuration utilities 155
If you do not use Intelligent Provisioning to install an OS, drivers for some of the new hardware are required.
These drivers, as well as other option drivers, ROM images, and value-add software can be downloaded as
part of an SPP.
If you are installing drivers from SPP, be sure that you are using the latest SPP version that your node supports.
To verify that your node is using the latest supported version and for more information about SPP, see the HP
To locate the drivers for a particular server, go to the HP website (http://www.hp.com/go/hpsc) and click
on Drivers, Software & Firmware. Then, enter your product name in the Find an HP product field and click
Go.
Software and firmware
Software and firmware should be updated before using the server for the first time, unless any installed
software or components require an older version.
For system software and firmware updates, use one of the following sources:
•
•
Download individual drivers, firmware, or other systems software components from the node product
Operating System Version Support
For information about specific versions of a supported operating system, refer to the operating system
Version control
The VCRM and VCA are web-enabled Insight Management Agents tools that HP SIM uses to schedule
software update tasks to the entire enterprise.
•
VCRM manages the repository for SPP. Administrators can view the SPP contents or configure VCRM to
automatically update the repository with internet downloads of the latest software and firmware from
HP.
•
VCA compares installed software versions on the node with updates available in the VCRM managed
repository. Administrators configure VCA to point to a repository managed by VCRM.
For more information about version control tools, see the HP Systems Insight Manager User Guide, the HP
Version Control Agent User Guide, and the HP Version Control Repository Manager User Guide on the HP
1.
2.
3.
Select HP Insight Management from the available options in Products and Solutions.
Select HP Version Control from the available options in HP Insight Management.
Download the latest document.
Software and configuration utilities 156
HP operating systems and virtualization software support for
ProLiant servers
For information about specific versions of a supported operating system, see the HP website
HP Technology Service Portfolio
Connect to HP for assistance on the journey to the new style of IT. HP Technology Services delivers confidence
and reduces risk to help you realize agility and stability in your IT infrastructure.
Utilize our consulting expertise in the areas of private or hybrid cloud computing, big data and mobility
requirements, improving data center infrastructure and better use of today’s server, storage and networking
Our support portfolio covers services for HP server, storage and networking hardware and software plus the
leading industry standard operating systems. Let us work proactively with you to prevent problems. Our
flexible choices of hardware and software support coverage windows and response times help resolve
problems faster, reduce unplanned outages and free your staff for more important tasks. For more
Tap into our knowledge, expertise, innovation and world-class services to achieve better results. Access and
apply technology in new ways to optimize your operations and you’ll be positioned for success.
Change control and proactive notification
HP offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of
upcoming hardware and software changes on HP commercial products.
Software and configuration utilities 157
System battery
If the node no longer automatically displays the correct date and time, then replace the battery that provides
power to the real-time clock. Under normal use, battery life is 5 to 10 years.
WARNING: The computer contains an internal lithium manganese dioxide, a vanadium
pentoxide, or an alkaline battery pack. A risk of fire and burns exists if the battery pack is not
properly handled. To reduce the risk of personal injury:
• Do not attempt to recharge the battery.
• Do not expose the battery to temperatures higher than 60°C (140°F).
• Do not disassemble, crush, puncture, short external contacts, or dispose of in fire or water.
• Replace only with the spare designated for this product.
To remove the component:
1.
2.
3.
4.
5.
6.
7.
Disconnect all peripheral cables from the node.
Place the node on a flat, level surface.
If the system battery is secured by a metal tab, do the following:
a. Use your finger or a small flat-bladed, nonconductive tool to press the metal tab. This will partially
release the battery from the socket.
b. Remove the battery.
IMPORTANT: Replacing the system board battery resets the system ROM to its default
configuration. After replacing the battery, reconfigure the system through RBSU.
To replace the component, reverse the removal procedure.
System battery 158
For more information about battery replacement or proper disposal, contact an authorized reseller or an
authorized service provider.
System battery 159
Troubleshooting
Troubleshooting resources
The HP ProLiant Gen9 Troubleshooting Guide, Volume I: Troubleshooting provides procedures for resolving
common problems and comprehensive courses of action for fault isolation and identification, issue resolution,
and software maintenance on ProLiant servers and server blades. To view the guide, select a language:
•
•
•
•
•
•
The HP ProLiant Gen9 Troubleshooting Guide, Volume II: Error Messages provides a list of error messages
and information to assist with interpreting and resolving error messages on ProLiant servers and server
blades. To view the guide, select a language:
•
•
•
•
•
•
Troubleshooting 160
Regulatory information
Safety and regulatory compliance
For safety, environmental, and regulatory information, see Safety and Compliance Information for Server,
Storage, Power, Networking, and Rack Products, available at the HP website
Belarus Kazakhstan Russia marking
Manufacturer
Hewlett-Packard Company, Address: 3000 Hanover Street, Palo Alto, California 94304, U.S.
Local representative information (Russian)
•
HP Russia
•
HP Belarus
•
HP Kazakhstan
Local representative information (Kazakh)
Manufacturing date
The manufacturing date is defined by the serial number (HP serial number format for this product):
CCSYWWZZZZ
Regulatory information 161
Valid date formats include the following:
• YWW, where Yindicates the year counting from within each new decade, with 2000 as the starting
point. For example, 238: 2 for 2002 and 38 for the week of September 9. In addition, 2010 is
indicated by 0, 2011 by 1, 2012 by 2, 2013 by 3, and so forth.
• YYWW, where YYindicates the year, using a base year of 2000. For example, 0238: 02 for 2002 and
38 for the week of September 9.
Turkey RoHS material content declaration
Ukraine RoHS material content declaration
Warranty information
Regulatory information 162
Electrostatic discharge
Preventing electrostatic discharge
To prevent damaging the system, be aware of the precautions you need to follow when setting up the system
or handling parts. A discharge of static electricity from a finger or other conductor may damage system
boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device.
To prevent electrostatic damage:
•
•
•
•
•
Avoid hand contact by transporting and storing products in static-safe containers.
Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations.
Place parts on a grounded surface before removing them from their containers.
Avoid touching pins, leads, or circuitry.
Always be properly grounded when touching a static-sensitive component or assembly.
Grounding methods to prevent electrostatic discharge
Several methods are used for grounding. Use one or more of the following methods when handling or
installing electrostatic-sensitive parts:
•
Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis. Wrist
straps are flexible straps with a minimum of 1 megohm ±10 percent resistance in the ground cords. To
provide proper ground, wear the strap snug against the skin.
•
Use heel straps, toe straps, or boot straps at standing workstations. Wear the straps on both feet when
standing on conductive floors or dissipating floor mats.
•
•
Use conductive field service tools.
Use a portable field service kit with a folding static-dissipating work mat.
If you do not have any of the suggested equipment for proper grounding, have an authorized reseller install
the part.
For more information on static electricity or assistance with product installation, contact an authorized
reseller.
Electrostatic discharge 163
Specifications
Environmental specifications
Specification
Value
—
Temperature range*
Operating
10°C to 35°C (50°F to 95°F)
-30°C to 60°C (-22°F to 140°F)
—
Nonoperating
Relative humidity
(noncondensing)
Minimum to be the higher (more moisture) of
-12°C (10.4°F) dew point or 8% relative
humidity
Operating
Maximum to be 24°C (75.2°F) dew point or
90% relative humidity
5% to 95%
Nonoperating
38.7°C (101.7°F), maximum wet bulb
temperature
* All temperature ratings shown are for sea level. An altitude derating of 1.0°C per 304.8 m (1.8°F per
1000 ft) to 3048 m (10,000 ft) is applicable. No direct sunlight allowed. Maximum rate of change is 20°C
per hour (36°F per hour). The upper limit and rate of change might be limited by the type and number of
options installed.
For certain approved hardware configurations, the supported system inlet temperature range is extended:
•
•
5°C to 10°C (41°F to 50°F) and 35°C to 40°C (95°F to 104°F) at sea level with an altitude derating of
1.0°C per every 175 m (1.8°F per every 574 ft) above 900 m (2953 ft) to a maximum of 3048 m
(10,000 ft).
40°C to 45°C (104°F to 113°F) at sea level with an altitude derating of 1.0°C per every 125 m (1.8°F
per every 410 ft) above 900 m (2953 ft) to a maximum of 3048 m (10,000 ft).
The approved hardware configurations for this system are listed on the HP website
Mechanical specifications
HP Apollo r2200 Chassis (12 LFF)
Specifications
Value
Dimensions
8.73 cm (3.44 in)
Height
86.33 cm (33.40 in)
44.80 cm (17.64 in)
Depth
Width
Weight (with nodes removed)
Specifications 164
Specifications
Value
25.37 kg (55.94 lb)
11.94 kg (26.37 lb)
Weight (maximum)
Weight (minimum)
HP Apollo r2600 Chassis (24 SFF)
Specifications
Value
Dimensions
8.73 cm (3.44 in)
Height
82.27 cm (32.40 in)
44.80 cm (17.64 in)
Depth
Width
Weight (with nodes removed)
23.45 kg (51.70 lb)
9.86 kg (21.74 lb)
Weight (maximum)
Weight (minimum)
HP ProLiant XL170r Gen9 Server Node (1U)
Specifications
Value
Dimensions
4.13 cm (1.63 in)
Height
64.15 cm (25.26 in)
17.95 cm (7.07 in)
Depth
Width
Weight
1.73 kg (3.82)
Weight (maximum)
Weight (minimum)
1.67 kg (3.69 lb)
HP ProLiant XL190r Gen9 Server Node (2U)
Specifications
Value
Dimensions
8.36 cm (3.30 in)
Height
69.15 cm (27.23 in)
17.95 cm (7.07 in)
Depth
Width
Weight
6.47 kg (14.27)
Weight (maximum)
Weight (minimum)
4.73 kg (10.43 lb)
Power supply specifications
Depending on installed options, the node is configured with one of the following power supplies:
•
•
•
•
HP 800W Flex Slot Titanium Hot Plug Power Supply Kit – 96% efficiency
HP 800W Flex Slot Platinum Hot Plug Power Supply Kit – 94% efficiency
HP 800W Flex Slot Universal Hot Plug Power Supply Kit – 94% efficiency
HP 800W Flex Slot -48VDC Hot Plug Power Supply Kit – 94% efficiency
Specifications 165
•
HP 1400W Flex Slot Platinum Plus Hot Plug Power Supply Kit – 94% efficiency
For detailed power supply specifications, see the QuickSpecs on the HP website
Hot-plug power supply calculations
For hot-plug power supply specifications and calculators to determine electrical and heat loading for the
Specifications 166
Support and other resources
Before you contact HP
Be sure to have the following information available before you call HP:
•
Active Health System log (HP ProLiant Gen8 or later products)
Download and have available an Active Health System log for 7 days before the failure was detected.
For more information, see the HP iLO 4 User Guide or HP Intelligent Provisioning User Guide on the HP
•
Onboard Administrator SHOW ALL report (for HP BladeSystem products only)
For more information on obtaining the Onboard Administrator SHOW ALL report, see the HP website
•
•
•
•
•
•
•
•
Technical support registration number (if applicable)
Product serial number
Product model name and number
Product identification number
Applicable error messages
Add-on boards or hardware
Third-party hardware or software
Operating system type and revision level
HP contact information
For United States and worldwide contact information, see the Contact HP website
In the United States:
•
To contact HP by phone, call 1-800-334-5144. For continuous quality improvement, calls may be
recorded or monitored.
•
If you have purchased a Care Pack (service upgrade), see the Support & Drivers website
call 1-800-633-3600. For more information about Care Packs, see the HP website
Support and other resources 167
Acronyms and abbreviations
ABEND
abnormal end
ACU
Array Configuration Utility
ADM
Advanced Data Mirroring
AMP
Advanced Memory Protection
ASHRAE
American Society of Heating, Refrigerating and Air-Conditioning Engineers
ASR
Automatic Server Recovery
CSA
Canadian Standards Association
CSR
Customer Self Repair
DDR
double data rate
DPC
DIMMs per channel
EAC
EuroAsian Economic Commission
FBWC
flash-backed write cache
Acronyms and abbreviations 168
GPU
graphics processing unit
HP APM
HP Advanced Power Manager
HP SIM
HP Systems Insight Manager
HP SSA
HP Smart Storage Administrator
HP SUM
HP Smart Update Manager
IEC
International Electrotechnical Commission
iLO
Integrated Lights-Out
IML
Integrated Management Log
ISO
International Organization for Standardization
LFF
large form factor
LOM
LAN on Motherboard
LRDIMM
load reduced dual in-line memory module
NMI
nonmaskable interrupt
NVRAM
nonvolatile memory
Acronyms and abbreviations 169
OA
Onboard Administrator
PCIe
Peripheral Component Interconnect Express
PDU
power distribution unit
POST
Power-On Self Test
RBSU
ROM-Based Setup Utility
RCM
Rack control management
RDIMM
registered dual in-line memory module
RDP
Remote Desktop Protocol
RPS
redundant power supply
SAS
serial attached SCSI
SATA
serial ATA
SFF
small form factor
SIM
Systems Insight Manager
SPP
HP Service Pack for ProLiant
Acronyms and abbreviations 170
SUV
serial, USB, video
TPM
Trusted Platform Module
UEFI
Unified Extensible Firmware Interface
UID
unit identification
USB
universal serial bus
VCA
Version Control Agent
VCRM
Version Control Repository Manager
VM
Virtual Machine
Acronyms and abbreviations 171
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