HP 2000 Notebook PC
Maintenance and Service Guide
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not
place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat
surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface,
such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the
skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC
adapter comply with the user-accessible surface temperature limits defined by the International
Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv
Safety warning notice
Table of contents
1 Product description ........................................................................................................... 1
2 External component identification ..................................................................................... 5
3 Illustrated parts catalog .................................................................................................. 13
4 Removal and replacement procedures ............................................................................ 28
Electrostatic discharge damage .................................................................. 29
v
5 Setup Utility (BIOS) and System Diagnostics .................................................................... 79
Determining the BIOS version .................................................................... 82
6 Specifications ................................................................................................................. 84
vi
7 Backup and recovery ...................................................................................................... 87
8 Power cord set requirements .......................................................................................... 94
9 Recycling ........................................................................................................................ 96
Index ............................................................................................................................... 102
vii
viii
1 Product description
Category
Description
Product Name
Processors
HP 2000 Notebook PC
Intel® Pentium P6300 2.26-GHz processor (3.0-MB L3 cache, dual core, 35 W)
Intel Pentium P6200 2.13-GHz processor (3.0-MB L3 cache, dual core, 35 W)
Intel Celeron DC T3500 2.10-GHz processor (1.0-MB L2 cache, 800-MHz FSB)
Intel Celeron SC C925 2.30-GHz processor (1.0-MB L2 cache, 800-MHz FSB)
Intel Celeron SC C900 2.20-GHz processor (1.0-MB L2 cache, 800-MHz FSB)
Northbridge:
Chipset
●
●
●
Intel HM65 Express Chipset
Intel HM55 Express Chipset
Intel GM45
Southbridge: ICH9m
Graphics
Internal graphics: Intel HD Graphics
Discrete graphics: AMD Radeon HD 6370M Graphics with 512-MB of discrete video
memory (64M×16 DDR3 900 MHz × 4 PCs)
Switchable discrete graphics (not supported on computer models equipped with
Windows 7 Starter OS): AMD Radeon HD 6470M Graphics with 512-MB of discrete video
memory (64M×16 DDR3 900 MHz × 4 PCs) or AMD Radeon HD 6470M Graphics with
1024-MB of discrete video memory (128M×16 DDR3 900 MHz × 4 PCs)
Support for high-definition DVD playback with HD-decode ,and DX10 (UMA) and DX11
(discrete) support
Panel
15.6-in, high-definition (HD), light-emitting diode (LED), SVA BrightView (1366×768)
display; typical brightness: 200 nits
All display assemblies include 2 wireless local area network (WLAN) antenna cables
Supports 16:9 ultra wide aspect ratio
Memory
2 customer-accessible/upgradable memory module slots
Supports dual-channel memory
Supports up to 8192 GB of system RAM
1
Category
Description
DDR3/1333-MHz
Supports the following configurations:
●
●
8192-MB total system memory (4096×2; not supported on a 32-bit operating system)
4096-MB total system memory (4096×1 or 2048×2; not supported with Windows® 7
Starter OS)
●
3072-MB total system memory (2048×1 + 1024×1; not supported with Windows® 7
Starter OS)
●
●
2048-MB total system memory (2048×1 or 1024×2)
1024-MB total system memory (1024×1; not supported on a 64-bit operating system)
Hard drives
Supports 6.35-cm (2.5-in) hard drives in 9.5-mm (.37-in) and 7.0-mm (.28-in)
thicknesses
Customer-accessible
Serial ATA
Supports the following hard drives:
●
500-GB, 5400-rpm
320-GB, 5400-rpm
250-GB, 5400-rpm
●
●
Optical drive
Fixed
Serial ATA
12.7-mm tray load
DVD RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe
Single digital microphone
Audio and video
HD audio
HP-branded Altec/Lansing speakers
Supports Microsoft Premium requirements
HP VGA webcam (select models only, fixed, no tilt with activity LED, 640×480 by 24
frames per second
Ethernet
Wireless
Integrated 10/100 network interface card (NIC)
Integrated wireless local area network (WLAN) options by way of wireless module
One or two WLAN antennas built into display assembly
2
Chapter 1 Product description
Category
Description
Support for the following WLAN formats:
●
Atheros AR9002WB-1NGB 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo
Adapter (BT3.0+HS ready)
●
●
●
Ralink 5390GN 802.11b/g/n 1x1 WiFi Adapter
Realtek 8188BC8 802.11a/b/g/n 2x2 WiFi and Bluetooth 3.0+HS Combo Adapter
Realtek 8188GN 802.11b/g/n 1x1 WiFi Adapter
External media card
HP Multi-Format Digital Media Reader supports the following digital card formats:
●
●
●
●
●
●
●
●
●
●
MultiMediaCard (MMC)
Secure Digital (SD) Memory Card
Secure Digital High Capacity (SDHC) Memory Card
3-pin AC power
Ports
Audio-in (mono microphone)
Audio-out (stereo headphone)
HDMI version 1.4 supporting 1920 ×1200 @ 60Hz
RJ-45 (Ethernet, includes link and activity lights)
USB 2.0 (3 ports)
VGA (Dsub 15 pin) supporting 2048×1536 external resolution @ 85 Hz,
1920 ×1200 external resolution @ 60Hz, hot plug and unplug and auto-detection for
correct output to wide-aspect vs. standard aspect video
Keyboard/pointing
devices
Full-size 14-in, textured, pocket, keyboard with full numeric keypad
TouchPad with multi-touch gestures, 2-finger scrolling, and pinch-zoom enabled
Taps enabled by default
Power requirements
90-W PFC RC V EM HP Smart AC adapter with localized cable plug support (3-wire plug
with ground pin, supports 3-pin DC connector)
90-W PFC RC V HP Smart AC adapter with localized cable plug support (3-wire plug with
ground pin, supports 3-pin DC connector)
65-W RC V EM HP Smart AC adapter with localized cable plug support (3-wire plug with
ground pin, supports 3-pin DC connector)
Support for the following batteries:
●
●
6-cell, 55-Whr, 2.55-Ah Li-ion battery
6-cell, 47-Whr, 2.20-Ah Li-ion battery
Security
Security cable slot
3
Category
Description
Operating system
Preinstalled:
●
●
●
●
●
Windows 7 Home Basic (64- and 32-bit)
Windows 7 Home Premium (64-bit)
Windows 7 Professional (64-bit)
Windows 7 Starter 32-bit
FreeDOS
Serviceability
End-user replaceable parts:
●
●
●
●
●
●
AC adapter
Battery
Hard drive
Memory modules (2)
Optical drive
WLAN module
4
Chapter 1 Product description
2 External component identification
Display
Item
(1)
Component
Description
WLAN antennas (2)*
Send and receive wireless signals to communicate
with WLANs.
NOTE: Select computer models only have one
WLAN antenna.
(2)
(3)
Webcam light
Webcam
On: The webcam is in use.
Records video and captures still photographs.
To use the webcam, select Start > All Programs >
HP > HP MediaSmart > HP
MediaSmart Webcam.
(4)
Internal microphone
Records sound.
Display
5
Item
(5)
Component
Description
Internal display switch
Turns off the display and initiates Sleep if the display is
closed while the power is on.
NOTE: The internal display switch is not visible from
the outside of the computer.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around
the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety, and
Environmental Notices that applies to your country or region. These notices are located in Help and Support.
Button
Component
Description
●
●
●
●
Power button
When the computer is off, press the button to turn on
the computer.
When the computer is on, press the button briefly to
initiate Sleep.
When the computer is in the Sleep state, press the
button briefly to exit Sleep.
When the computer is in Hibernation, press the
button briefly to exit Hibernation.
If the computer has stopped responding and Windows
shutdown procedures are ineffective, press and hold the
power button for at least 5 seconds to turn off
the computer.
To learn more about your power settings, select Start >
Control Panel > System and Security > Power
Options, or refer to the HP Notebook Reference Guide.
6
Chapter 2 External component identification
Keys
Item
(1)
Component
Description
esc key
Displays system information when pressed in combination
with the fn key.
(2)
fn key
Displays system information when pressed in combination
with the esc key.
(3)
(4)
(5)
Windows logo key
Windows applications key
Action keys
Displays the Windows Start menu.
Displays a shortcut menu for items beneath the pointer.
Execute frequently used system functions.
Keys
7
Lights
Item
Component
Description
●
●
●
●
●
●
●
●
(1)
(2)
(3)
TouchPad light
Amber: The TouchPad is off.
Off: The TouchPad is on.
Caps lock light
Power light
White: Caps lock is on.
Off: Caps lock is off.
White: The computer is on.
Blinking white: The computer is in the Sleep state.
Off: The computer is off.
(4)
Wireless light
White: An integrated wireless device, such as a
WLAN device and/or a Bluetooth device, is on.
●
Amber: All wireless devices are off.
8
Chapter 2 External component identification
TouchPad
Item
(1)
Component
Description
●
●
TouchPad light
Amber: The TouchPad is off.
On: The TouchPad is on.
(2)
(3)
TouchPad on/off button
TouchPad zone
Turns the TouchPad on and off. Quickly double-tap the
TouchPad on/off button to turn the TouchPad on and off.
Moves the pointer and selects or activates items on
the screen.
(4)
(5)
Left TouchPad button
Right TouchPad button
Functions like the left button on an external mouse.
Functions like the right button on an external mouse.
TouchPad
9
Left side
Item
(1)
Component
External monitor port
Vents (2)
Description
Connects an external VGA monitor or projector.
Enable airflow to cool internal components.
(2)
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during
routine operation.
(3)
(4)
RJ-45 (network) jack
Connects a network cable.
HDMI port (select models only)
Connects an optional video or audio device, such as a
high-definition television, or any compatible digital or
audio component.
(5)
(6)
USB port
Connect optional USB devices.
Audio-in (microphone) jack
Connects an optional computer headset microphone,
stereo array microphone, or monaural microphone.
(7)
Audio-out (headphone) jack
Produce sound when connected to optional powered
stereo speakers, headphones, ear buds, a headset, or
television audio.
WARNING! To reduce the risk of personal injury,
adjust the volume before putting on headphones,
earbuds, or a headset. For additional safety information,
refer to the Regulatory, Safety, and
Environmental Notices.
When a device is connected to the jack, the computer
speakers are disabled.
(8)
Digital Media Slot
Supports the following digital card formats:
●
●
●
MultiMediaCard
Secure Digital (SD) Memory Card
Secure Digital High Capacity (SDHC) Memory Card
(9)
Drive light
Power light
Blinking white: The hard drive is being accessed.
●
●
●
(10)
White: The computer is on.
Blinking white: The computer is in the Sleep state.
Off: The computer is off.
10
Chapter 2 External component identification
Right side
Item
(1)
Component
Optical drive
Description
Reads and writes to an optical disc.
●
●
(2)
Optical drive light
On: The optical drive is in use.
Off: The optical drive is idle.
(3)
(4)
(5)
USB ports (2)
Connect optional USB devices.
Connects an AC adapter.
Power connector
AC adapter light
●
White: The computer is connected to external power
and the battery is fully charged.
●
Amber: A battery is charging.
(6)
Security cable slot
Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from being
mishandled or stolen.
Right side
11
Bottom
Item
(1)
Component
Battery bay
Description
Holds the battery.
(2)
Battery release latch
Vents (5)
Releases the battery from the battery bay.
Enable airflow to cool internal components.
(3)
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during
routine operation.
(4)
(5)
Hard drive bay
Holds the hard drive.
Memory module compartment
Contains the memory module slots.
12
Chapter 2 External component identification
3 Illustrated parts catalog
Service tag
When ordering parts or requesting information, provide the computer serial number and model
description provided on the service tag.
Item
(1)
Description
Function
Product name
This is the product name affixed to the front of
the computer.
(2)
Serial number (s/n)
This is an alphanumeric identifier that is unique to
each product.
Service tag
13
Item
(3)
Description
Function
Part number/Product number (p/n)
This number provides specific information about the
product's hardware components. The part number
helps a service technician to determine what
components and parts are needed.
(4)
(5)
Warranty period
Model description
This number describes the duration of the warranty
period for the computer.
This is the alphanumeric identifier used to locate
documents, drivers, and support for the computer.
14
Chapter 3 Illustrated parts catalog
Computer major components
Item
(1)
Component
Spare part number
15.6-in, high definition (HD), light-emitting diode (LED), BrightView display assembly (includes
microphone and wireless antenna transceivers and cables):
Equipped with webcam
645093-001
645092-001
Not equipped with webcam
NOTE: For more display assembly spare part information, see Display assembly subcomponents on page 20.
Computer major components
15
Item
(2)
Component
Spare part number
Keyboard (includes keyboard cable):
For use with all computer models:
For use in Belgium
646125-A41
646125-121
646125-221
646125-DH1
646125-051
646125-041
646125-DJ1
646125-211
646125-BB1
646125-061
646125-161
646125-B31
646125-131
646125-251
646125-171
646125-BA1
646125-071
646125-BG1
646125-141
646125-031
646125-001
For use in Canada
For use in the Czech Republic
For use in Denmark, Finland, and Norway
For use in France
For use in Germany
For use in Greece
For use in Hungary
For use in Israel
For use in Italy
For use in Latin America
For use in the Netherlands
For use in Portugal
For use in Russia
For use in Saudi Arabia
For use in Slovenia
For use in Spain
For use in Switzerland
For use in Turkey
For use in the United Kingdom
For use in the United States
For use only with computer models equipped with an Intel processor:
For use in Japan
646125-291
646125-AD1
646137-001
646129-001
646130-001
646119-001
For use in South Korea
(3)
(4)
(5)
Top cover (includes TouchPad and TouchPad cable)
Power button board (includes cable)
TouchPad button board (includes bracket and cable)
Cable Kit, includes:
(6a)
(6b)
TouchPad cable
Optical drive connector cable
16
Chapter 3 Illustrated parts catalog
Item
(6c)
Component
Spare part number
Hard drive connector cable
USB board (includes cable)
(7)
(8)
646128-001
646121-001
646131-001
Power connector cable
Plastics Kit, includes:
(9a)
(9b)
Hard drive compartment cover (includes one captive screw, secured by a C-clip)
Memory module/wireless module compartment cover (includes one captive screw, secured by a C-clip)
(10)
(11)
Speaker Kit (includes left and right speakers and cable)
647315-001
System board (includes replacement thermal material):
For use only with computer models equipped with an Intel Pentium processor and a
graphics subsystem with discrete video memory
646176-001
646175-001
646174-001
For use only with computer models equipped with an Intel Pentium processor and a
graphics subsystem with UMA video memory
For use only with computer models equipped with an Intel Celeron processor and a
graphics subsystem with UMA video memory
Thermal Material Kit (includes replacement thermal paste and pads):
RTC battery (includes cable and double-sided tape)
646135-001
646132-001
(12)
(13)
Processor (includes replacement thermal material):
Intel Pentium P6300 2.26-GHz processor (3.0-MB L3 cache, dual core, 35 W)
Intel Pentium P6200 2.13-GHz processor (3.0-MB L3 cache, dual core, 35 W)
Intel Celeron DC T3500 2.10-GHz processor (1.0-MB L2 cache, 800-MHz FSB)
Intel Celeron SC C925 2.30-GHz processor (1.0-MB L2 cache, 800-MHz FSB)
Intel Celeron SC C900 2.20-GHz processor (1.0-MB L2 cache, 800-MHz FSB)
Fan/heat sink assembly (includes replacement thermal material):
635500-001
625831-001
625830-001
636636-001
534419-001
(14)
For use only with computer models equipped with an Intel Pentium processor and a
graphics subsystem with discrete video memory
646180-001
646181-001
646184-001
646114-001
For use only with computer models equipped with an Intel Pentium processor and a
graphics subsystem with UMA video memory
For use only with computer models equipped with an Intel Celeron processor and a
graphics subsystem with UMA video memory
(15)
(16)
Base enclosure (includes battery release latch, heat sink,
replacement thermal material, and 4 rubber feet)
Battery:
6-cell, 55-Whr, 2.55-Ah Li-ion battery
593554-001
Computer major components
17
Item
Component
Spare part number
593553-001
6-cell, 47-Whr, 2.20-Ah Li-ion battery
(17)
(18)
DVD RW and CD-RW Super Multi Double-Layer Combo Drive with
LightScribe (includes bezel and bracket)
646126-001
Hard drive (2.5-in, 7.0-mm, SATA; does not include hard drive connector cable, hard drive bracket, or screws):
500-GB, 5400-rpm
320-GB, 5400-rpm
250-GB, 5400-rpm
634932-001
622643-001
622641-001
Hard Drive Hardware Kit (not illustrated, includes hard drive bracket and screws) 646122-001
(19)
(20)
Memory modules (2, PC3, 10600, 1333-MHz):
4 GB
621569-001
621565-001
639738-001
2 GB
1 GB
WLAN module:
Atheros AR9002WB-1NGB 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo
Adapter (BT3.0+HS ready)
593127-001
630703-001
Ralink 5390GN 802.11b/g/n 1x1 WiFi Adapter
Realtek 8188BC8 802.11a/b/g/n 2x2 WiFi and Bluetooth 3.0+HS Combo Adapter 602993-001
Realtek 8188GN 802.11b/g/n 1x1 WiFi Adapter 640926-001
18
Chapter 3 Illustrated parts catalog
Display assembly subcomponents
Item
(1)
Component
Spare part number
Display bezel:
For use with computer models equipped with a webcam and a microphone
For use with computer models equipped only with a microphone
Display hinge covers (2)
646115-001
646116-001
646124-001
645096-001
646138-001
645980-001
646123-001
646120-001
(2)
(3)
(4)
15.6-in, HD, LED, BrightView display panel
Webcam/microphone module
Microphone module
(5)
(6)
Display Hinge Kit (includes left and right display hinges and brackets)
Display Cable Kit (includes display panel cable and webcam/microphone
module cable)
(7)
Antenna Kit (includes left and right wireless antenna cables and transceivers)
646111-001
20
Chapter 3 Illustrated parts catalog
Item
(8)
Component
Spare part number
646112-001
Display enclosure
Display Screw Kit (not illustrated, includes Mylar screw covers and screws)
646134-001
Mass storage devices
Item
(1)
Component
Spare part number
Hard drive (2.5-in, 7.0-mm, SATA; does not include hard drive connector cable, hard drive bracket, or screws):
500-GB, 5400-rpm
634932-001
622643-001
622641-001
646122-001
320-GB, 5400-rpm
250-GB, 5400-rpm
Hard Drive Hardware Kit, includes:
Hard drive bracket
(2)
(3)
Screws (not illustrated)
DVD RW and CD-RW Super Multi Double-Layer Combo Drive with
646126-001
LightScribe (includes bezel and bracket)
Mass storage devices
21
Miscellaneous parts
Component
Spare part number
HP Smart AC adapter:
65-W RC V HP Smart AC adapter for use will all computer models
609939-001
For use only with computer models equipped with an Intel processor:
90-W PFC RC V EM HP Smart AC adapter
90-W PFC RC V HP Smart AC adapter
65-W RC V EM HP Smart AC adapter
Power cord (3-pin, black, 1.83-m):
For use with all computer models:
For use in Argentina
609940-001
609947-001
609948-001
490371-D01
490371-081
490371-021
490371-061
490371-BB1
490371-001
490371-AR1
490371-111
490371-031
For use in Denmark
For use in Europe
For use in Italy
For use in Israel
For use in North America
For use in South Africa
For use in Switzerland
For use in the United Kingdom and Singapore
For use only with computer models equipped with an Intel processor:
For use in Australia
490371-011
490371-D61
490371-061
490371-291
490371-AA1
490371-AD1
646133-001
For use in India
For use in Italy
For use in Japan
For use in the People's Republic of China
For use in South Korea
Screw Kit
22
Chapter 3 Illustrated parts catalog
Sequential part number listing
Spare part number
Description
490371-001
Power cord for use with all computer models in North America (3-pin, black, 1.83-m)
490371-011
Power cord for use only with computer models equipped with an Intel processor in Australia (3-
pin, black, 1.83-m)
490371-021
490371-031
Power cord for use with all computer models in Europe (3-pin, black, 1.83-m)
Power cord for use with all computer models in the United Kingdom and Singapore (3-
pin, black, 1.83-m)
490371-061
Power cord for use only with computer models equipped with an Intel processor in Italy (3-
pin, black, 1.83-m)
490371-081
490371-111
490371-291
Power cord for use with all computer models in Denmark (3-pin, black, 1.83-m)
Power cord for use with all computer models in Switzerland (3-pin, black, 1.83-m)
Power cord for use only with computer models equipped with an Intel processor in Japan (3-
pin, black, 1.83-m)
490371-AA1
490371-AD1
Power cord for use only with computer models equipped with an Intel processor in the People's
Republic of China (3-pin, black, 1.83-m)
Power cord for use only with computer models equipped with an Intel processor in South Korea
(3-pin, black, 1.83-m)
490371-AR1
490371-BB1
490371-D01
490371-D61
Power cord for use with all computer models in South Africa (3-pin, black, 1.83-m)
Power cord for use with all computer models in Israel (3-pin, black, 1.83-m)
Power cord for use with all computer models in Argentina (3-pin, black, 1.83-m)
Power cord for use only with computer models equipped with an Intel processor in India (3-
pin, black, 1.83-m)
534419-001
593127-001
Intel Celeron SC C900 2.20-GHz processor (1.0-MB L2 cache, 800-MHz FSB; includes
replacement thermal material)
Atheros AR9002WB-1NGB 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo Adapter
(BT3.0+HS ready)
593553-001
593554-001
602993-001
609939-001
609940-001
6-cell, 47-Whr, 2.20-Ah Li-ion battery
6-cell, 55-Whr, 2.55-Ah Li-ion battery
Realtek 8188BC8 802.11a/b/g/n 2x2 WiFi and Bluetooth 3.0+HS Combo Adapter
65-W RC V HP Smart AC adapter for use will all computer models
90-W PFC RC V EM HP Smart AC adapter for use only with computer models equipped with an
Intel processor
609947-001
609948-001
621565-001
90-W PFC RC V HP Smart AC adapter for use only with computer models equipped with an
Intel processor
65-W RC V EM HP Smart AC adapter for use only with computer models equipped with an
Intel processor
2-GB memory module (PC3, 10600, 1333-MHz)
24
Chapter 3 Illustrated parts catalog
Spare part number
621569-001
Description
4-GB memory module (PC3, 10600, 1333-MHz)
622641-001
250-GB, 5400-rpm hard drive (2.5-in, 7.0-mm, SATA; does not include hard drive connector
cable, hard drive bracket, or screws)
622643-001
625830-001
625831-001
320-GB, 5400-rpm hard drive (2.5-in, 7.0-mm, SATA; does not include hard drive connector
cable, hard drive bracket, or screws)
Intel Celeron DC T3500 2.10-GHz processor (1.0-MB L2 cache, 800-MHz FSB; includes
replacement thermal material)
Intel Pentium P6200 2.13-GHz processor (3.0-MB L3 cache, dual core, 35 W; includes
replacement thermal material)
630703-001
634932-001
Ralink 5390GN 802.11b/g/n 1x1 WiFi Adapter
500-GB, 5400-rpm hard drive (2.5-in, 7.0-mm, SATA; does not include hard drive connector
cable, hard drive bracket, or screws)
635500-001
636636-001
Intel Pentium P6300 2.26-GHz processor (3.0-MB L3 cache, dual core, 35 W; includes
replacement thermal material)
Intel Celeron SC C925 2.30-GHz processor (1.0-MB L2 cache, 800-MHz FSB; includes
replacement thermal material)
639738-001
640926-001
645092-001
1-GB memory module (PC3, 10600, 1333-MHz)
Realtek 8188GN 802.11b/g/n 1x1 WiFi Adapter
15.6-in, HD, LED, BrightView display assembly not equipped with a webcam (includes
microphone and wireless antenna transceivers and cables)
645093-001
15.6-in, HD, LED, BrightView display assembly equipped with a webcam (includes microphone
and wireless antenna transceivers and cables)
645096-001
645980-001
646111-001
646112-001
646114-001
15.6-in, HD, LED, BrightView display panel
Microphone module
Antenna Kit (includes left and right wireless antenna cables and transceivers)
Display enclosure
Base enclosure (includes battery release latch, heat sink, replacement thermal material,
and 4 rubber feet)
646115-001
646116-001
646119-001
Display bezel for use with computer models equipped with a webcam and a microphone
Display bezel for use with computer models equipped only with a microphone
Cable Kit (includes TouchPad cable, optical drive connector cable, and hard drive
connector cable)
Display Cable Kit (includes display panel cable and webcam/microphone module cable)
Power connector cable
646120-001
646121-001
646122-001
646123-001
Hard Drive Hardware Kit (includes hard drive bracket and screws)
Display Hinge Kit (includes left and right display hinges and brackets)
Sequential part number listing
25
Spare part number
646124-001
Description
Display hinge covers
646125-001
Keyboard for use with all computer models in the United States (includes keyboard cable)
646125-031
Keyboard for use with all computer models in the United Kingdom and Singapore (includes
keyboard cable)
646125-041
646125-051
646125-061
646125-071
646125-121
646125-131
646125-141
646125-161
646125-171
646125-211
646125-221
646125-251
646125-291
Keyboard for use with all computer models in Germany (includes keyboard cable)
Keyboard for use with all computer models in France (includes keyboard cable)
Keyboard for use with all computer models in Italy (includes keyboard cable)
Keyboard for use with all computer models in Spain (includes keyboard cable)
Keyboard for use with all computer models in Canada (includes keyboard cable)
Keyboard for use with all computer models in Portugal (includes keyboard cable)
Keyboard for use with all computer models in Turkey (includes keyboard cable)
Keyboard for use with all computer models in Latin America (includes keyboard cable)
Keyboard for use with all computer models in Saudi Arabia (includes keyboard cable)
Keyboard for use with all computer models in Hungary (includes keyboard cable)
Keyboard for use with all computer models in the Czech Republic (includes keyboard cable)
Keyboard for use with all computer models in Russia (includes keyboard cable)
Keyboard for use only with computer models equipped with an Intel processor in Japan (includes
keyboard cable)
646125-A41
646125-AD1
Keyboard for use with all computer models in Belgium (includes keyboard cable)
Keyboard for use only with computer models equipped with an Intel processor in South Korea
(includes keyboard cable)
646125-B31
646125-BA1
646125-BB1
646125-BG1
646125-DH1
Keyboard for use with all computer models in the Netherlands (includes keyboard cable)
Keyboard for use with all computer models in Slovenia (includes keyboard cable)
Keyboard for use with all computer models in Israel (includes keyboard cable)
Keyboard for use with all computer models in Switzerland (includes keyboard cable)
Keyboard for use with all computer models in Denmark, Finland, and Norway (includes
keyboard cable)
646125-DJ1
646126-001
646128-001
646129-001
646130-001
Keyboard for use with all computer models in Greece (includes keyboard cable)
DVD RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe
USB board (includes cable)
Power button board (includes cable)
TouchPad button board (includes bracket and cable)
26
Chapter 3 Illustrated parts catalog
Spare part number
Description
646131-001
Plastics Kit (includes hard drive compartment cover and memory module/wireless module
compartment cover)
RTC battery (includes cable and double-sided tape)
Screw Kit
646132-001
646133-001
646134-001
646135-001
Display Screw Kit (includes Mylar screw covers and screws)
Thermal Material Kit for use only with computer models equipped with an Intel processor (includes
replacement thermal paste and pads)
646137-001
646138-001
646174-001
Top cover (includes TouchPad and TouchPad cable)
Webcam/microphone module
System board for use only with computer models equipped with an Intel Celeron processor and a
graphics subsystem with UMA video memory (includes replacement thermal material)
646175-001
646176-001
646180-001
System board for use only with computer models equipped with an Intel Pentium processor and a
graphics subsystem with UMA video memory (includes replacement thermal material)
System board for use only with computer models equipped with an Intel Pentium processor and a
graphics subsystem with discrete video memory (includes replacement thermal material)
Fan/heat sink assembly for use only with computer models equipped with an Intel Pentium
processor and a graphics subsystem with discrete video memory (includes replacement
thermal material)
646181-001
646184-001
647315-001
Fan/heat sink assembly for use only with computer models equipped with an Intel Pentium
processor and a graphics subsystem with UMA video memory (includes replacement
thermal material)
Fan/heat sink assembly for use only with computer models equipped with an Intel Celeron
processor and a graphics subsystem with UMA video memory (includes replacement
thermal material)
Speaker Kit (includes left and right speakers and cable)
Sequential part number listing
27
4 Removal and replacement
procedures
Preliminary replacement requirements
Tools required
You will need the following tools to complete the removal and replacement procedures:
●
●
●
Flat-bladed screwdriver
Magnetic screwdriver
Phillips P0 and P1 screwdrivers
Service considerations
The following sections include some of the considerations that you must keep in mind during
disassembly and assembly procedures.
NOTE: As you remove each subassembly from the computer, place the subassembly (and all
accompanying screws) away from the work area to prevent damage.
Plastic parts
CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use
care when handling the plastic parts. Apply pressure only at the points designated in the
maintenance instructions.
Cables and connectors
CAUTION: When servicing the computer, be sure that cables are placed in their proper locations
during the reassembly process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat
or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In
all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that
they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with
extreme care; these cables tear easily.
28
Chapter 4 Removal and replacement procedures
Drive handling
CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the
computer, damage to a drive, or loss of information, observe these precautions:
Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the
computer is off or in Hibernation, turn the computer on, and then shut it down through the
operating system.
Before handling a drive, be sure that you are discharged of static electricity. While handling a drive,
avoid touching the connector.
Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and
be sure that the optical drive tray is closed.
Handle drives on surfaces covered with at least one inch of shock-proof foam.
Avoid dropping drives from any height onto any surface.
After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.
Avoid exposing an internal hard drive to products that have magnetic fields, such as monitors
or speakers.
Avoid exposing a drive to temperature extremes or liquids.
If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective
packaging and label the package “FRAGILE.”
Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
determine the degree of sensitivity. Networks built into many integrated circuits provide some
protection, but in many cases, ESD contains enough power to alter device parameters or melt
silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a
normal cycle. Or the device may function normally for a while, then degrade in the internal layers,
reducing its life expectancy.
Preliminary replacement requirements
29
CAUTION: To prevent damage to the computer when you are removing or installing internal
components, observe these precautions:
Keep components in their electrostatic-safe containers until you are ready to install them.
Before touching an electronic component, discharge static electricity by using the guidelines described
in this section.
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
If you remove a component, place it in an electrostatic-safe container.
The following table shows how humidity affects the electrostatic voltage levels generated by
different activities.
CAUTION: A product can be degraded by as little as 700 V.
Typical electrostatic voltage levels
Relative humidity
Event
10%
40%
15,000 V
5,000 V
800 V
55%
Walking across carpet
35,000 V
12,000 V
6,000 V
7,500 V
3,000 V
400 V
Walking across vinyl floor
Motions of bench worker
Removing DIPS from plastic tube
Removing DIPS from vinyl tray
Removing DIPS from Styrofoam
Removing bubble pack from PCB
Packing PCBs in foam-lined box
2,000 V
700 V
400 V
11,500 V
14,500 V
26,500 V
21,000 V
4,000 V
5,000 V
20,000 V
11,000 V
2,000 V
3,500 V
7,000 V
5,000 V
30
Chapter 4 Removal and replacement procedures
Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
●
●
●
●
●
●
To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.
Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
Place items on a grounded surface before removing items from their containers.
Always be properly grounded when touching a component or assembly.
Store reusable ESD-sensitive parts from assemblies in protective packaging or
nonconductive foam.
●
Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that
mechanized equipment used for moving materials is wired to ground and that proper materials
are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate
electric charges.
Workstation guidelines
Follow these grounding workstation guidelines:
●
●
Cover the workstation with approved static-shielding material.
Use a wrist strap connected to a properly grounded work surface and use properly grounded tools
and equipment.
●
●
Use conductive field service tools, such as cutters, screwdrivers, and vacuums.
When fixtures must directly contact dissipative surfaces, use fixtures made only of static-
safe materials.
●
●
Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids
and Styrofoam.
Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle
these items only at static-free workstations.
●
●
Avoid contact with pins, leads, or circuitry.
Turn off power and input signals before inserting or removing connectors or test equipment.
Preliminary replacement requirements
31
Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
●
When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps
with a minimum of one megohm 10% resistance in the ground cords. To provide proper ground,
wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors,
use alligator clips to connect a wrist strap.
●
When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)
can be used at standing workstations and are compatible with most types of shoes or boots. On
conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one
megohm resistance between the operator and ground. To be effective, the conductive must be
worn in contact with the skin.
The following grounding equipment is recommended to prevent electrostatic damage:
●
●
●
●
●
●
●
●
●
●
●
●
Antistatic tape
Antistatic smocks, aprons, and sleeve protectors
Conductive bins and other assembly or soldering aids
Nonconductive foam
Conductive tabletop workstations with ground cords of one megohm resistance
Static-dissipative tables or floor mats with hard ties to the ground
Field service kits
Static awareness labels
Material-handling packages
Nonconductive plastic bags, tubes, or boxes
Metal tote boxes
Electrostatic voltage levels and protective materials
The following table lists the shielding protection provided by antistatic bags and floor mats.
Material
Use
Voltage protection level
1,500 V
Antistatic plastics
Carbon-loaded plastic
Metallized laminate
Bags
Floor mats
Floor mats
7,500 V
5,000 V
32
Chapter 4 Removal and replacement procedures
Component replacement procedures
This chapter provides removal and replacement procedures.
There are as many as 75 screws that must be removed, replaced, or loosened when servicing the
computer. Make special note of each screw size and location during removal and replacement.
Service tag
When ordering parts or requesting information, provide the computer serial number and model number
provided on the service tag.
Item
(1)
Component
Description
Product name
This is the product name affixed to the front of
the computer.
(2)
(3)
Serial number (s/n)
This is an alphanumeric identifier that is unique to
each product.
Part number/Product number (p/n)
This number provides specific information about the
product’s hardware components. The part number helps
a service technician determine what components and
parts are needed.
Component replacement procedures
33
Item
(4)
Component
Description
Warranty period
This number describes the duration of the warranty
period for the computer.
(5)
Model description
This is the alphanumeric identifier used to locate
documents, drivers, and support for the computer.
Computer feet
The computer feet are adhesive-backed rubber pads. There are 4 rubber feet that attach to the base
enclosure in the locations illustrated below.
34
Chapter 4 Removal and replacement procedures
Battery
Description
Spare part number
593554-001
6-cell, 55-Whr, 2.55-Ah Li-ion battery
6-cell, 47-Whr, 2.20-Ah Li-ion battery
593553-001
Before disassembling the computer, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
Remove the battery:
1. Slide the battery release latch (1) to release the battery.
2. Pivot the front edge of the battery (2) up and back.
3. Remove the battery (3) from the computer.
Component replacement procedures
35
To insert the battery:
1. Align the tabs on the rear edge of the battery with the notches on the rear edge of the battery bay.
2. Pivot the front edge of the battery down into the battery bay until it is seated. (The battery release
latch will automatically lock into place.)
Optical drive
NOTE: The optical drive spare part kit includes a bezel and bracket.
Description
Spare part number
DVD RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe
646126-001
Before removing the optical drive, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
Remove the optical drive:
1. Loosen the captive screw (1) that secures the memory module/wireless module compartment cover
to the computer.
36
Chapter 4 Removal and replacement procedures
2. Lift the rear edge of the memory module/wireless module compartment cover (2) up and forward
until it rests at an angle.
3. Remove the memory module/wireless module compartment cover. The memory module/wireless
module compartment cover is available in the Plastics Kit, spare part number 646131-001.
4. Remove the Phillips PM2.5×6.0 screw (1) that secures the optical drive to the computer.
5. Insert an unbent paper clip or similar thin tool into the optical drive tab access (2) to release the
optical drive tray from the optical drive.
6. Remove the optical drive (2) by sliding it out of the optical drive bay.
7. If it is necessary to replace the optical drive bracket, position the optical drive with the rear panel
toward you.
Component replacement procedures
37
8. Remove the two Phillips PM2.0×3.0 screws (1) that secure the bracket to the optical drive.
9. Remove the optical drive bracket (2).
Reverse this procedure to reassemble and install the optical drive.
38
Chapter 4 Removal and replacement procedures
WLAN module
Description
Spare part number
Atheros AR9002WB-1NGB 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo Adapter
593127-001
(BT3.0+HS ready)
Ralink 5390GN 802.11b/g/n 1x1 WiFi Adapter
Realtek 8188BC8 802.11a/b/g/n 2x2 WiFi and Bluetooth 3.0+HS Combo Adapter
Realtek 8188GN 802.11b/g/n 1x1 WiFi Adapter
630703-001
602993-001
640926-001
CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless
module authorized for use in the computer by the governmental agency that regulates wireless devices
in your country or region. If you replace the module and then receive a warning message, remove the
module to restore device functionality, and then contact technical support.
Before removing the WLAN module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
Remove the WLAN module:
1. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.
NOTE: The #1 WLAN antenna cable is connected to the WLAN module #1 terminal. The #2
WLAN antenna cable is connected to the WLAN module #2 terminal.
2. Remove the Phillips PM2.0×3.0 screw (2) that secures the WLAN module to the system board.
(The WLAN module tilts up.)
Component replacement procedures
39
3. Remove the WLAN module by pulling the module away from the slot at an angle (3).
NOTE: The WLAN module is designed with a notch (4) to prevent incorrect installation into the
WLAN module socket.
NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective
sleeves must be installed on the antenna connectors, as shown in the following illustration.
Reverse this procedure to install the WLAN module.
40
Chapter 4 Removal and replacement procedures
Memory module
Description
Spare part number
621569-001
4-GB (PC3, 10600, 1333-MHz)
2-GB (PC3, 10600, 1333-MHz)
1-GB (PC3, 10600, 1333-MHz)
621565-001
639738-001
Before removing a memory module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
Remove the memory module:
1. Spread the retaining tabs (1) on each side of the memory module slot to release the memory
module. (The memory module tilts up.)
2. Remove the memory module (2) by pulling it away from the slot at an angle.
Reverse this procedure to install a memory module.
Component replacement procedures
41
Hard drive
NOTE: The hard drive spare part kit does not include the hard drive connector cable, bracket, or
screws. The hard drive connector cable is included in the Cable Kit, spare part number 646119-001.
The hard drive bracket and screws are included in the Hard Drive Hardware Kit, spare part number
646122-001.
Description
Spare part number
634932-001
500-GB, 5400-rpm
320-GB, 5400-rpm
250-GB, 5400-rpm
622643-001
622641-001
Before removing the hard drive, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
Remove the hard drive:
1. Loosen the captive screw (1) that secures the hard drive compartment cover to the computer.
42
Chapter 4 Removal and replacement procedures
2. Lift the rear edge of the hard drive compartment cover (2) up and forward until it rests at
an angle.
3. Remove the hard drive compartment cover. The hard drive compartment cover is available in the
Plastics Kit, spare part number 646131-001.
4. Disconnect the hard drive connector cable (1) from the system board.
5. Release the hard drive connector cable from the clips (2) built into the base enclosure.
6. Remove the four Phillips PM 2.5×6.0 screws (3) that secure the hard drive to the computer.
7. Remove the hard drive (4).
Component replacement procedures
43
Keyboard
NOTE: The keyboard spare part kit includes a keyboard cable.
Description
Spare part number Description
For use in Latin America
Spare part number
646125-161
For use with all computer models:
For use in Belgium
646125-A41
646125-121
646125-221
646125-DH1
For use in the Netherlands
For use in Portugal
646125-B31
For use in Canada
646125-131
For use in the Czech Republic
For use in Russia
646125-251
For use in Denmark, Finland,
and Norway
For use in Saudi Arabia
646125-171
For use in France
For use in Germany
For use in Greece
For use in Hungary
For use in Israel
646125-051
646125-041
646125-DJ1
646125-211
646125-BB1
646125-061
For use in Slovenia
646125-BA1
646125-071
646125-BG1
646125-141
646125-031
646125-001
For use in Spain
For use in Switzerland
For use in Turkey
For use in the United Kingdom
For use in the United States
For use in Italy
For use only with computer models equipped with an Intel processor:
For use in Japan 646125-291 For use in South Korea
646125-AD1
Before removing the keyboard, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
Component replacement procedures
45
Remove the keyboard:
1. Remove the Phillips PM2.5×6.0 screw that secures the keyboard to the computer.
2. Rest and secure the computer on its left side.
3. Partially open the computer.
4. Insert a screw driver or similar thin tool into the keyboard release hole, and then press on the back
of the keyboard until the keyboard disengages from the computer.
46
Chapter 4 Removal and replacement procedures
5. Turn the computer right-side up with the front toward you.
6. Lift the rear edge of the keyboard, and then swing the keyboard up and forward until it rests
upside down on the palm rest.
7. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, and
then disconnect the keyboard cable (2) from the system board.
8. Remove the keyboard.
Reverse this procedure to install the keyboard.
Component replacement procedures
47
Top cover
NOTE: The top cover spare part kit includes the TouchPad and TouchPad cable.
Description
Spare part number
Top cover (includes TouchPad and TouchPad cable)
646137-001
Before removing the top cover, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
When replacing the top cover, be sure that the following components are removed from the defective
top cover and installed on the replacement top cover:
●
●
Remove the top cover:
1. Close the computer.
2. Turn the computer upside down, with the front toward you.
3. Remove the eight Phillips PM2.5×6.0 screws on the surface of the base enclosure that secure the
top cover to the computer.
48
Chapter 4 Removal and replacement procedures
4. Remove the seven Phillips PM2.5×6.0 screws in the battery bay and the hard drive bay that
secure the top cover to the computer.
5. Remove the two Phillips PM2.5×9.0 screws (1) and the three Phillips PM2.0×3.0 screws (2) in the
battery bay that secure the top cover to the computer.
6. Turn the computer right-side up, with the front toward you.
7. Open the computer.
8. Release the ZIF connectors to which the following cables are attached, and then disconnect the
cables from the system board:
●
●
●
Power button board cable (1) (included with the power button board spare part kit, spare
part number 646129-001)
TouchPad button board cable (2) (included with the TouchPad button board spare part kit,
spare part number 646130-001)
TouchPad cable (3) (included in the Cable Kit, spare part number 646119-001)
Component replacement procedures
49
9. Remove the Phillips PM2.5×6.0 screw that secures the top cover to the computer.
10. Lift the rear edge of the top cover (1) until the left and right sides disengage from the
base enclosure.
50
Chapter 4 Removal and replacement procedures
11. Remove the top cover (2).
Reverse this procedure to install the top cover.
Component replacement procedures
51
Power button board
Description
Spare part number
Power button board (includes cable)
646129-001
Before removing the power button board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
●
●
●
Remove the power button board:
1. Turn the top cover upside down, with the top toward you.
2. Remove the two Phillips PM2.0×3.0 screws (1) that secure the power button board to the
top cover.
3. Remove the power button board and cable (2).
Reverse this procedure to install the power button board and cable.
Chapter 4 Removal and replacement procedures
52
TouchPad button board
Description
Spare part number
TouchPad button board (includes cable)
646130-001
Before removing the TouchPad button board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
●
●
●
Remove the TouchPad button board and cable:
1. Turn the top cover upside down, with the top toward you.
2. Release the TouchPad board cable (1) and the TouchPad button board cable (2) from the top
cover. (The TouchPad board cable and the TouchPad button board cable are attached to the top
cover with double-sided tape.)
3. Remove the four Phillips PM2.0×4.0 screws (3) that secure the TouchPad button board to the
top cover.
Component replacement procedures
53
4. Remove the TouchPad button board (4) and cables from the top cover.
Reverse this procedure to install the TouchPad button board and cable.
54
Chapter 4 Removal and replacement procedures
USB board
Description
Spare part number
USB board (includes cable)
646128-001
Before removing the USB board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
●
●
●
Remove the USB board:
1. Release the ZIF connector (1) to which the USB board cable is connected, and then disconnect the
USB board cable (2) from the system board.
2. Remove the Phillips PM2.5×6.0 screw (2) that secures the USB board to the base enclosure.
3. Remove the USB board (3) and cable.
Reverse this procedure to install the USB board.
Component replacement procedures
55
Power connector cable
Description
Spare part number
Power connector cable
641394-001
Before removing the power connector cable, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
●
●
●
●
Remove the power connector cable:
1. Close the computer.
2. Turn the computer upside down, with the front toward you.
3. Disconnect the power connector cable (1) from the system board.
4. Release the power connector cable from the clips (2) built into the base enclosure.
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Chapter 4 Removal and replacement procedures
5. Turn the computer right-side up, with the front toward you.
6. Open the computer.
7. Remove the two Phillips PM2.5×6.0 screws (1) that secure the power connector and bracket to
the computer.
8. Remove the power connector bracket (2).
9. Remove the power connector (3).
Reverse this procedure to install the power connector cable.
Component replacement procedures
57
Speakers
Description
Spare part number
Speaker Kit (includes left and right speakers and cable)
647315-001
Before removing the speakers, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
●
●
●
●
Remove the speakers:
1. Disconnect the speaker cable (1) from the system board.
2. Release the speaker cables (2) from the clips built into the base enclosure. Remove the Phillips
PM2.5×9.0 screw (3) and the three Phillips PM2.5×6.0 screws (4) that secure the speakers to the
computer. Remove the speakers (5).
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Chapter 4 Removal and replacement procedures
Reverse this procedure to install the speakers.
Optical drive connector cable
NOTE: The optical drive connector cable is included in the Cable Kit, spare part number
646119-001.
Before removing the optical drive connector cable, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
●
●
●
Remove the optical drive connector cable:
1. Release the optical drive cable from the clips (1) built into the base enclosure.
2. Remove the two Phillips PM2.0×5.0 screws (2) that secure the optical drive connector to the
base enclosure.
3. Remove the optical drive connector (3) from the base enclosure.
Reverse this procedure to install the optical drive connector cable.
Component replacement procedures
59
Display assembly
Description
Spare part number
15.6-in, HD, LED, BrightView display assembly (includes microphone and wireless antenna transceivers and cables)
Equipped with webcam
645093-001
645092-001
Not equipped with webcam
Before removing the display assembly, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
●
●
●
●
●
●
Remove the display assembly:
1. Disconnect the display panel cable (1) from the system board.
2. Release the wireless antenna cables from the clips (2) built into the base enclosure.
CAUTION: Support the display assembly when removing the following screws. Failure to
support the display assembly can result in damage to the display assembly and other
computer components.
3. Remove the four Phillips PM2.5×6.0 screws (3) that secure the display assembly to the computer.
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Chapter 4 Removal and replacement procedures
4. Remove the display assembly (4).
5. If it is necessary to replace the display bezel or any of the display assembly subcomponents:
a. Remove the two Mylar screw covers (1) and the two Phillips PM2.5×4.0 screws (2) that
secure the display bezel to the display assembly. The Mylar screw covers are available in the
Display Screw Kit, spare part number 646134-001.
b. Flex the inside edges of the top edge (1), the left and right sides (2), and the
bottom edge (3) of the display bezel until the bezel disengages from the display enclosure.
c. Remove the display bezel (4). The display bezel is available using the following
spare part numbers:
●
●
646115-001 — For use with computer models equipped with a webcam
and a microphone
646116-001 — For use with computer models equipped only with a microphone
Component replacement procedures
61
6. If it is necessary to replace the webcam/microphone module or microphone module:
a. Detach and release the module (1) as far as the module cable allows. (The module is
attached to the display enclosure with double-sided tape.)
b. Disconnect the module cable (2) from the module.
c. Remove the webcam/microphone module or microphone modulemodule. The webcam/
microphone module is available using spare part number 646138-001. The microphone
module is available using spare part number 645980-001.
7. If it is necessary to replace the hinge covers:
a. Remove the two Phillips PM2.5×5.0 (1) screws that secure the hinge covers to the
display enclosure.
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Chapter 4 Removal and replacement procedures
b. Remove the hinge covers (2). The hinge covers are available using spare part number
646124-001.
8. If it is necessary to replace the display panel:
a. Remove the two Phillips PM2.5×4.0 screws (1) and four Phillips PM2.5×5.0 screws (2) that
secure the display panel to the display enclosure.
Component replacement procedures
63
b. Lift the top edge of the display panel, and then swing it up and forward until it rests upside
down in front of the display enclosure.
c. Release the adhesive strip (1) that secures the display panel cable to the display panel, and
then disconnect the display panel cable (2) from the display panel.
d. Remove the display panel. The display panel is available using spare part number
645096-001.
9. If it is necessary to replace the display hinges:
a. Remove the four Phillips PM2.0×3.0 screws (1) that secure the display hinges to the
display panel.
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Chapter 4 Removal and replacement procedures
b. Remove the display hinges (2). The display hinges include the display hinges and brackets
and are available using spare part number 646123-001.
10. If it is necessary to replace the display panel cable:
a. Release the tabs (1) built into the display enclosure shielding that secure the display panel
cable to the display enclosure.
b. Release the display panel cable from the clips (2) built into the display enclosure.
c. Remove the display panel cable (3). The display panel cable includes the webcam/
microphone module cable and is available in the Display Cable Kit, spare part number
646120-001.
Component replacement procedures
65
11. If it is necessary to replace the wireless antenna cables and transceivers:
a. Release the wireless antenna transceivers (1) from the display enclosure. (The wireless
antenna transceivers are attached to the display enclosure with double-sided tape.)
b. Release the wireless antenna cables from the clips (2) built into the display enclosure.
c. Remove the wireless antenna cables and transceivers (3). The wireless antenna cables and
transceivers are available in the Antenna Kit, spare part number 646111-001.
Reverse this procedure to reassemble and install the display assembly.
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Chapter 4 Removal and replacement procedures
System board
NOTE: The system board spare part kit includes replacement thermal material.
Replacement thermal material is also available in the Thermal Material Kit, 646135-001.
Description
Spare part number
For use only with computer models equipped with an Intel Pentium processor and a graphics
subsystem with discrete video memory
646176-001
646175-001
646174-001
For use only with computer models equipped with an Intel Pentium processor and a graphics
subsystem with UMA video memory
For use only with computer models equipped with an Intel Celeron processor and a graphics
subsystem with UMA video memory
Before removing the system board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
8. Remove the following components:
●
●
●
●
●
When replacing the system board, be sure that the following components are removed from the
defective system board and installed on the replacement system board:
●
●
●
●
Component replacement procedures
67
Remove the system board:
1. Disconnect the optical drive connector cable from the system board.
2. Remove the Phillips PM2.5×6.0 screw (1) that secures the system board to the base enclosure.
3. Lift the right side of the system board (2) until it rests at an angle.
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Chapter 4 Removal and replacement procedures
4. Remove the system board (3) by sliding it up and to the right at an angle.
NOTE: A heat sink is attached to the base enclosure to service a component on the bottom of
the system board. The thermal material must be thoroughly cleaned from the surfaces of the system
board (1) and the heat sink (2) attached to the base enclosure each time the system board is
removed. Replacement thermal material is included with all base enclosure and system board
spare part kits.
Reverse this procedure to install the system board.
Component replacement procedures
69
RTC battery
Description
Spare part number
RTC battery (includes cable and double-sided tape)
646132-001
Before removing the RTC battery, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
●
●
●
●
●
●
●
●
Remove the RTC battery:
1. Turn the system board upside down, with the front toward you.
2. Disconnect the RTC battery cable (1) from the system board.
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Chapter 4 Removal and replacement procedures
3. Detach the RTC battery (2) from the system board. (The RTC battery is attached to the system
board with double-sided tape.)
4. Remove the RTC battery.
Reverse this procedure to install the RTC battery.
Component replacement procedures
71
Fan/heat sink assembly
NOTE: The fan/heat sink assembly spare part kit includes replacement thermal material.
Replacement thermal material is also available in the Thermal Material Kit, 646135-001.
Description
Spare part number
For use only with computer models equipped with an Intel Pentium processor and a graphics
subsystem with discrete video memory
646180-001
646181-001
646184-001
For use only with computer models equipped with an Intel Pentium processor and a graphics
subsystem with UMA video memory
For use only with computer models equipped with an Intel Celeron processor and a graphics
subsystem with UMA video memory
NOTE: To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side of
the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature
sensor and is designed to turn on automatically when high temperature conditions exist. These
conditions are affected by high external temperatures, system power consumption, power
management/battery conservation configurations, battery fast charging, and software requirements.
Exhaust air is displaced through the ventilation grill located on the left side of the computer.
Before removing the fan/heat sink assembly, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
●
●
●
●
●
●
●
●
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Chapter 4 Removal and replacement procedures
Remove the fan/heat sink assembly:
1. Disconnect the fan cable from the system board.
2. Turn the system board upside down, with the front toward you.
3. Loosen the captive screws (1) that secure the fan/heat sink assembly to the system board.
NOTE: The number of screws used to secure the fan/heat sink assembly to the system board
varies by computer model.
NOTE: Due to the adhesive quality of the thermal material located between the heat sink and
system board components, it may be necessary to move the heat sink from side to side
to detach it.
4. Remove the fan and heat sink (2).
NOTE: The following illustration shows the fan/heat sink assembly removal process on a computer
model equipped with an Intel processor, the Intel HM65 or HM55 chipset, and a graphics subsystem
with discrete memory.
Component replacement procedures
73
NOTE: The following illustration shows the fan/heat sink assembly removal process on a computer
model equipped with an Intel processor, the Intel HM65 or HM55 chipset, and a graphics subsystem
with UMA memory.
NOTE: The following illustration shows the fan/heat sink assembly removal process on a computer
model equipped with an Intel processor, the Intel HM45 chipset, and a graphics subsystem with
UMA memory.
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Chapter 4 Removal and replacement procedures
The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system
board components each time the heat sink is removed. Replacement thermal material is included with
the base enclosure, fan/heat sink assembly, processor, and system board spare part kits. Replacement
thermal material is also available in the Thermal Material Kit, 646135-001.
●
●
Thermal paste is used on the processor (1) and the heat sink section (2) that services it
A thermal pad is used on the Northbridge chip (3) and the heat sink section (4) that services it
NOTE: The following illustration shows the replacement thermal material locations on a computer
model equipped with an Intel Pentium processor and a graphics subsystem with discrete memory.
●
●
Thermal paste is used on the processor (1) and the heat sink section (2) that services it
A thermal pad is used on the graphics subsystem chip (3) and the heat sink section (4) that
services it
NOTE: The following illustration shows the replacement thermal material locations on a computer
model equipped with an Intel Pentium processor and a graphics subsystem with UMA memory.
Component replacement procedures
75
●
●
Thermal paste is used on the processor (1) and the heat sink section (2) that services it
A thermal pad is used on the Northbridge chip (3) and the heat sink section (4) that services it
NOTE: The following illustration shows the replacement thermal material locations on a computer
model equipped with an Intel Celeron processor.
●
●
Thermal paste is used on the processor (1) and the heat sink section (2) that services it
A thermal pad is used on the Northbridge chip (3) and the heat sink section (4) that services it
Reverse this procedure to reassemble and install the fan/heat sink assembly.
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Chapter 4 Removal and replacement procedures
Processor
NOTE: This section applies only to computer models equipped with an Intel processor.
NOTE: The processor spare part kit includes replacement thermal material.
Replacement thermal material is also available in the Thermal Material Kit, 646135-001.
Description
Spare part number
Intel Pentium P6300 2.26-GHz processor (3.0-MB L3 cache, dual core, 35 W)
Intel Pentium P6200 2.13-GHz processor (3.0-MB L3 cache, dual core, 35 W)
Intel Celeron DC T3500 2.10-GHz processor (1.0-MB L2 cache, 800-MHz FSB)
Intel Celeron SC C925 2.30-GHz processor (1.0-MB L2 cache, 800-MHz FSB)
Intel Celeron SC C900 2.20-GHz processor (1.0-MB L2 cache, 800-MHz FSB)
635500-001
625831-001
625830-001
636636-001
534419-001
Before removing the processor, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
●
●
●
●
●
●
●
Remove the processor:
1. Use a flat-bladed screw driver to turn the processor locking screw one-half turn
counterclockwise (1), until you hear a click.
Component replacement procedures
77
2. Lift the processor (2) straight up, and then remove it.
NOTE: The gold triangle (3) on the processor must be aligned with the triangle icon (4)
embossed on the processor socket when you install the processor.
Reverse this procedure to install the processor.
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Chapter 4 Removal and replacement procedures
5 Setup Utility (BIOS) and System
Diagnostics
Using Setup Utility
Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and
output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility
includes settings for the types of peripherals installed, the startup sequence of the computer, and the
amount of system and extended memory.
NOTE: Use extreme care when making changes in Setup Utility. Errors can prevent the computer from
operating properly.
Starting Setup Utility
NOTE: An external keyboard or mouse connected to a USB port can be used with Setup Utility only if
USB legacy support is enabled.
To start Setup Utility, follow these steps:
1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu”
message is displayed at the bottom of the screen.
2. Press f10 to enter Setup Utility.
Changing the language of Setup Utility
1. Start Setup Utility.
2. Use the arrow keys to select System Configuration > Language, and then press enter.
3. Use the arrow keys to select a language, and then press enter.
4. When a confirmation prompt with your language selected is displayed, press enter.
5. To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving
Changes, and then press enter.
Your change takes effect immediately.
Using Setup Utility
79
Navigating and selecting in Setup Utility
To navigate and select in Setup Utility, follow these steps:
1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu”
message is displayed at the bottom of the screen.
●
●
●
To select a menu or a menu item, use the tab key and the keyboard arrow keys and then
press enter, or use a pointing device to click the item.
To scroll up and down, click the up arrow or the down arrow in the upper-right corner of the
screen, or use the up arrow key or the down arrow key.
To close open dialog boxes and return to the main Setup Utility screen, press esc, and then
follow the on-screen instructions.
NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the
keyboard to navigate and make selections in Setup Utility.
2. Press f10 to enter Setup Utility.
To exit Setup Utility menus, choose one of the following methods:
●
To exit Setup Utility menus without saving your changes, click the Exit icon in the lower-left corner
of the screen, and then follow the on-screen instructions.
– or –
Use the tab key and the arrow keys to select File > Ignore Changes and Exit, and then
press enter.
●
To save your changes and exit Setup Utility menus, click the Save icon in the lower-left corner of
the screen, and then follow the on-screen instructions.
– or –
Use the tab key and the arrow keys to select File > Save Changes and Exit, and then
press enter.
Your changes go into effect when the computer restarts.
Displaying system information
1. Start Setup Utility.
2. Select the Main menu. System information such as the system time and date, and identification
information about the computer is displayed.
3. To exit Setup Utility without changing any settings, use the arrow keys to select Exit > Exit
Discarding Changes, and then press enter.
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Chapter 5 Setup Utility (BIOS) and System Diagnostics
Restoring factory settings in Setup Utility
NOTE: Restoring defaults will not change the hard drive mode.
To return all settings in Setup Utility to the values that were set at the factory, follow these steps:
1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu”
message is displayed at the bottom of the screen.
2. Press f10 to enter Setup Utility.
3. Use a pointing device or the arrow keys to select File > Restore Defaults.
4. Follow the on-screen instructions.
5. To save your changes and exit, click the Save icon in the lower-left corner of the screen, and then
follow the on-screen instructions.
– or –
Use the arrow keys to select File > Save Changes and Exit, and then press enter.
Your changes go into effect when the computer restarts.
NOTE: Your password settings and security settings are not changed when you restore the
factory settings.
Exiting Setup Utility
●
●
To exit Setup Utility and save your changes from the current session:
If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the
arrow keys to select Exit > Exit Saving Changes, and then press enter.
To exit Setup Utility without saving your changes from the current session:
If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the
arrow keys to select Exit > Exit Discarding Changes, and then press enter.
Updating the BIOS
Updated versions of the BIOS may be available on the HP Web site.
Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs.
Some download packages contain a file named Readme.txt, which contains information regarding
installing and troubleshooting the file.
Using Setup Utility
81
Determining the BIOS version
To determine whether available BIOS updates contain later BIOS versions than those currently installed
on the computer, you need to know the version of the system BIOS currently installed.
BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing fn
+esc (if you are already in Windows) or by using Setup Utility.
1. Start Setup Utility.
2. Use a pointing device or the arrow keys to select File > System Information.
3. To exit Setup Utility without saving your changes, click the Exit icon in the lower-left corner of the
screen, and then follow the on-screen instructions.
– or –
Use the tab key and the arrow keys to select File > Ignore Changes and Exit, and then
press enter.
Downloading a BIOS update
CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download
and install a BIOS update only when the computer is connected to reliable external power using the AC
adapter. Do not download or install a BIOS update while the computer is running on battery power,
docked in an optional docking device, or connected to an optional power source. During the
download and installation, follow these instructions:
Do not disconnect power from the computer by unplugging the power cord from the AC outlet.
Do not shut down the computer or initiate Sleep or Hibernation.
Do not insert, remove, connect, or disconnect any device, cable, or cord.
1. Windows 7—Select Start > Help and Support > Maintain.
Windows XP—Select Start > Help and Support, and then select the software and
drivers update.
2. Follow the on-screen instructions to identify your computer and access the BIOS update you want
to download.
3. At the download area, follow these steps:
a. Identify the BIOS update that is later than the BIOS version currently installed on your
computer. Make a note of the date, name, or other identifier. You may need this information
to locate the update later, after it has been downloaded to your hard drive.
b. Follow the on-screen instructions to download your selection to the hard drive. Make a note
of the path to the location on your hard drive where the BIOS update is downloaded. You
will need to access this path when you are ready to install the update.
NOTE: If you connect your computer to a network, consult the network administrator before
installing any software updates, especially system BIOS updates.
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Chapter 5 Setup Utility (BIOS) and System Diagnostics
BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the
download is complete. If no instructions are displayed, follow these steps:
1. Windows 7—Open Windows Explorer by selecting Start > Computer.
Windows XP—Open Windows Explorer by selecting Start > My Computer.
2. Double-click your hard drive designation. The hard drive designation is typically Local Disk (C:).
3. Using the hard drive path you recorded earlier, open the folder on your hard drive that contains
the update.
4. Double-click the file that has an .exe extension (for example, filename.exe).
The BIOS installation begins.
5. Complete the installation by following the on-screen instructions.
NOTE: After a message on the screen reports a successful installation, you can delete the
downloaded file from your hard drive.
Using System Diagnostics
System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is
functioning properly. The following diagnostic tests are available in System Diagnostics:
●
●
●
Start-up test—This test analyzes the main computer components that are required to start
the computer.
Run-in test—This test repeats the start-up test and checks for intermittent problems that the start-up
test does not detect.
Hard disk test—This test analyzes the physical condition of the hard drive, and then checks all
data in every sector of the hard drive. If the test detects a damaged sector, it attempts to move the
data to a good sector.
●
●
Memory test—This test analyzes the physical condition of the memory modules. If it reports an
error, replace the memory modules immediately.
Battery test—This test analyzes the condition of the battery. If the battery fails the test, contact HP
support to report the issue and purchase a replacement battery.
You can also view system information and error logs in the System Diagnostics window.
To start System Diagnostics:
1. Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is
displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed,
press f2.
2. Click the diagnostic test you want to run, and then follow the on-screen instructions.
NOTE: If you need to stop a diagnostics test while it is running, press esc.
Using System Diagnostics
83
6 Specifications
Computer specifications
Metric
U.S.
Dimensions
Depth
24.7 cm
9.7 in
Width
37.6 cm
14.8 in
Height (front to back)
Weight
3.1 to 3.6 cm
2.49 kg
1.2 to 1.4 in
5.49 lb
Input power
Operating voltage
Operating current
Temperature
Operating
18.5 V dc @ 3.5 A - 65 W or 19.0 V dc @ 4.74 A - 90 W
3.5 A - 65 W or 4.74 A - 90 W
5°C to 35°C
41°F to 95°F
-4°F to 140°F
Nonoperating
-20°C to 60°C
Relative humidity (noncondensing)
Operating
10% to 90%
5% to 95%
Nonoperating
Maximum altitude (unpressurized)
Operating
-15 m to 3,048 m
-15 m to 12,192 m
-50 ft to 10,000 ft
-50 ft to 40,000 ft
Nonoperating
NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The device operates well within this
range of temperatures.
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Chapter 6 Specifications
15.6-inch display specifications
Metric
U.S.
Dimensions
Height
19.6 cm
7.72 in
Width
34.7 cm
13.66 in
15.67 in
Diagonal
39.8 cm
Number of colors
Contrast ratio
Brightness
Up to 16.8 million
200:1 (typical)
200 nits (typical)
Pixel resolution
Pitch
0.197 × 0.197 mm
1366 × 768
RGB vertical stripe
LED
Format
Configuration
Backlight
Character display
Total power consumption
Viewing angle
80 × 25
2.0 W
65° horizontal, 50° vertical (typical)
15.6-inch display specifications
85
Hard drive specifications
500-GB*
320-GB*
250-GB*
Dimensions
Height
9.5 mm
100.4 mm
69.9 mm
110 g
9.5 mm
100.4 mm
69.9 mm
110 g
7.0 mm
100.4 mm
69.9 mm
110 g
Length
Width
Weight
Interface type
Transfer rate
Synchronous (maximum)
Security
SATA
SATA
SATA
1.1 GB/sec
ATA security
1.1 GB/sec
ATA security
1.1 GB/sec
ATA security
Seek times (typical read, including setting)
Single track
1.5 ms
1.5 ms
1.5 ms
Average (read/write)
Maximum
11/13 ms
22 ms
11/13 ms
22 ms
11/13 ms
22 ms
Logical blocks
Disk rotational speed
Operating temperature
976,773,168
5400 rpm
628,142,448
5400 rpm
488,397,168
5400 rpm
0°C to 60°C (32°F to 140°F)
*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less.
NOTE: Certain restrictions and exclusions apply. Contact technical support for details.
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Chapter 6 Specifications
7 Backup and recovery
Your computer includes tools provided by the operating system and HP to help you safeguard your
information and restore it if ever needed.
This chapter provides information on the following topics:
●
●
●
●
Creating a set of recovery discs or a recovery flash drive (Recovery Manager software feature)
Performing a system restore (from the partition, recovery discs, or a recovery flash drive)
Backing up your information
Recovering a program or driver
Restore
In the event of hard drive failure, to restore your system to its factory image you will need a set of
recovery discs or a recovery flash drive that you can create using HP Recovery Manager. HP
recommends that you use this software to create either a set of recovery discs or a recovery flash drive
immediately after software setup.
If for some other reason you need to restore your system, this can be achieved using the HP Recovery
partition (select models only), without the need for recovery discs or a recovery flash drive. To check for
the presence of a recovery partition, click Start, right-click Computer, click Manage, and then click
Disk Management. If the recovery partition is present, a Recovery drive is listed in the window.
CAUTION: HP Recovery Manager (partition, or discs/flash drive) restores only software that was
preinstalled at the factory. Software not provided with this computer must be reinstalled manually.
NOTE: Recovery discs have been included if your computer does not have a recovery partition.
Restore
87
Creating restore media
HP recommends that you create either a set of recovery discs or a recovery flash drive to be sure that
you can restore your computer to its original factory state if the hard drive fails, or if for any reason you
cannot restore using the recovery partition tools. Create these discs or the flash drive after setting up the
computer for the first time.
NOTE: HP Recovery Manager allows the creation of only one set of recovery discs or one recovery
flash drive. Handle these discs or flash drive carefully and keep them in a safe place.
NOTE: If your computer does not include an integrated optical drive, you can use an optional
external optical drive (purchased separately) to create recovery discs, or you can purchase recovery
discs for your computer from the HP Web site. If you use an external optical drive, it must be connected
directly to a USB port on the computer, not to a USB port on an external device, such as a USB hub.
Guidelines:
●
Purchase high-quality DVD-R, DVD+R, DVD-R DL, or DVD+R DL discs.
NOTE: Read-write discs, such as CD-RW, DVD RW and double-layer DVD RW discs, are not
compatible with the Recovery Manager software.
●
●
The computer must be connected to AC power during this process.
Only one set of recovery discs or one recovery flash drive can be created per computer.
NOTE: If you are creating recovery discs, number each disc before inserting into the
optical drive.
●
If necessary, you can exit the program before you have finished creating the recovery discs or
recovery flash drive. The next time you open Recovery Manager, you will be prompted to continue
the backup creation process.
To create a set of recovery discs or a recovery flash drive:
1. Select Start > All Programs > Recovery Manager > Recovery Media Creation.
2. Follow the on-screen instructions.
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Chapter 7 Backup and recovery
Performing a system restore
Recovery Manager software allows you to repair or restore the computer to its original factory state.
Recovery Manager works from recovery discs, a recovery flash drive, or from a dedicated recovery
partition (select models only) on the hard drive.
NOTE: A system restore needs to be performed if the computer hard drive has failed or if all attempts
to correct any functional computer issues fail.
A system restore should be used as a final attempt to correct computer issues. Note the following when
performing a system restore:
●
You can restore only the system that you have previously backed up. HP recommends that you use
HP Recovery Manager to create either a set of recovery discs or a recovery flash drive as soon as
you set up the computer.
●
●
Windows has its own built-in repair features, such as System Restore. If you have not already tried
these features, try them before using Recovery Manager.
Recovery Manager restores only software that was preinstalled at the factory. Software not
provided with this computer must be downloaded from the manufacturer's Web site or reinstalled
from the disc provided by the manufacturer.
Restoring using the dedicated recovery partition
(select models only)
When using the dedicated recovery partition, there is an option to back up pictures, music and other
audio, videos and movies, recorded TV shows, documents, spreadsheets and presentations, e-mails,
Internet favorites and settings during this process.
To restore the computer from the recovery partition, follow these steps:
1. Access Recovery Manager in either of the following ways:
●
●
Select Start > All Programs > Recovery Manager > Recovery Manager.
– or –
Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen. Then, press f11 while the “F11
(System Recovery)” message is displayed on the screen.
2. Click System Recovery in the Recovery Manager window.
3. Follow the on-screen instructions.
Performing a system restore
89
Restoring using the restore media
1. If possible, back up all personal files.
2. Insert the first recovery disc into the optical drive on your computer or an optional external optical
drive, and then restart the computer.
– or –
Insert the recovery flash drive into a USB port on your computer, and then restart the computer.
NOTE: If the computer does not automatically restart in the Recovery Manager, the computer
boot order needs to be changed.
3. Press f9 at system bootup.
4. Select the optical drive or the flash drive.
5. Follow the on-screen instructions.
Changing the computer boot order
To change the boot order for recovery discs:
1. Restart the computer.
2. Press esc while the computer is restarting, and then press f9 for boot options.
3. Select Internal CD/DVD ROM Drive from the boot options window.
To change the boot order for recovery flash drive:
1. Insert the flash drive into a USB port.
2. Restart the computer.
3. Press esc while the computer is restarting, and then press f9 for boot options.
4. Select the flash drive from the boot options window.
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Chapter 7 Backup and recovery
Backing up and recovering your information
It is very important to back up your files and keep any new software in a safe place. As you add new
software and data files, continue to create backups on a regular basis.
How completely you are able to recover your system depends on how recent your backup is.
NOTE: A recovery from your most recent backup needs to be performed if the computer has a virus
attack or if any major system components fail. In order to correct computer issues, a recovery should
first be attempted before a system restore is attempted.
You can back up your information to an optional external hard drive, a network drive, or discs. Back
up your system at the following times:
●
At regularly scheduled times
TIP: Set reminders to back up your information periodically.
●
●
Before the computer is repaired or restored
Before you add or modify hardware or software
Guidelines:
●
Create system restore points using the Windows System Restore feature, and periodically copy
them to an optical disc or an external hard drive. For more information on using system restore
points, refer to Using Windows system restore points.
●
●
Store personal files in the Documents library and back up this folder periodically.
Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your
settings. The screen shot can be a time-saver if you have to re-enter your preferences.
To create a screen shot:
1. Display the screen you want to save.
2. Copy the screen image:
To copy only the active window, press alt+fn+prt sc.
To copy the entire screen, press fn+prt sc.
3. Open a word-processing document, and then select Edit > Paste. The screen image is added to
the document.
4. Save and print the document.
Backing up and recovering your information
91
Using Windows Backup and Restore
Guidelines:
●
●
Be sure that the computer is connected to AC power before you start the backup process.
Allow enough time to complete the backup process. Depending on file sizes, it may take over
an hour.
To create a backup:
1. Select Start > Control Panel > System and Security > Backup and Restore.
2. Follow the on-screen instructions to schedule and create a backup.
NOTE: Windows includes the User Account Control feature to improve the security of the computer.
You may be prompted for your permission or password for tasks such as installing software, running
utilities, or changing Windows settings. Refer to Help and Support for more information.
Using Windows system restore points
A system restore point allows you to save and name a snapshot of your hard drive at a specific point in
time. You can then recover back to that point if you want to reverse subsequent changes.
NOTE: Recovering to an earlier restore point does not affect data files saved or e-mails created since
the last restore point.
You also can create additional restore points to provide increased protection for your files and settings.
When to create restore points
●
●
Before you add or modify software or hardware
Periodically, whenever the computer is functioning optimally
NOTE: If you revert to a restore point and then change your mind, you can reverse the restoration.
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Chapter 7 Backup and recovery
Create a system restore point
1. Select Start > Control Panel > System and Security > System.
2. In the left pane, click System Protection.
3. Click the System Protection tab.
4. Follow the on-screen instructions.
Restore to a previous date and time
To revert to a restore point (created at a previous date and time), when the computer was functioning
optimally, follow these steps:
1. Select Start > Control Panel > System and Security > System.
2. In the left pane, click System Protection.
3. Click the System Protection tab.
4. Click System Restore.
5. Follow the on-screen instructions.
Backing up and recovering your information
93
8 Power cord set requirements
The wide-range input feature of the computer permits it to operate from any line voltage from 100 to
120 volts AC, or from 220 to 240 volts AC.
The 3-conductor power cord set included with the computer meets the requirements for use in the
country or region where the equipment is purchased.
Power cord sets for use in other countries and regions must meet the requirements of the country or
region where the computer is used.
Requirements for all countries
The following requirements are applicable to all countries and regions:
●
●
The length of the power cord set must be at least 1.5 m (5.0 ft) and no more than 2.0 m (6.5 ft).
All power cord sets must be approved by an acceptable accredited agency responsible for
evaluation in the country or region where the power cord set will be used.
●
●
The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage
rating of 125 or 250 V AC, as required by the power system of each country or region.
The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320
Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer.
94
Chapter 8 Power cord set requirements
Requirements for specific countries and regions
Country/region
Accredited agency
Applicable note number
Australia
EANSW
OVE
1
1
1
2
1
1
1
1
1
3
1
1
5
4
1
1
4
1
2
Austria
Belgium
CEBC
CSA
Canada
Denmark
DEMKO
FIMKO
UTE
Finland
France
Germany
VDE
Italy
IMQ
Japan
METI
KEMA
NEMKO
COC
EK
The Netherlands
Norway
The People's Republic of China
South Korea
Sweden
SEMKO
SEV
Switzerland
Taiwan
BSMI
BSI
The United Kingdom
The United States
UL
1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler
and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it
will be used.
2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole
grounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.
3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the
Japanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00-mm² conductor size. The wall plug
must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V) configuration.
4. The flexible cord must be Type RVV, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler
and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it
will be used.
5. The flexible cord must be Type VCTF, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler
and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it
will be used.
Requirements for specific countries and regions
95
9 Recycling
Battery
When a battery has reached the end of its useful life, do not dispose of the battery in general
household waste. Follow the local laws and regulations in your area for computer battery disposal.
Display
WARNING! The backlight contains mercury. Caution must be exercised when removing and
handling the backlight to avoid damaging this component and causing exposure to the mercury.
CAUTION: The procedures in this chapter can result in damage to display components. The only
components intended for recycling purposes are the liquid crystal display (LCD) panel and the
backlight. When you remove these components, handle them carefully.
NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display assembly
that might require special handling at end-of-life. Disposal of mercury may be regulated because of
environmental considerations. For disposal or recycling information, contact your local authorities, or
This section provides disassembly instructions for the display assembly. The display assembly must be
disassembled to gain access to the backlight (1) and the liquid crystal display (LCD) panel (2).
NOTE: The procedures provided in this chapter are general disassembly instructions. Specific details,
such as screw sizes, quantities, and locations, and component shapes and sizes, can vary from one
computer model to another.
96
Chapter 9 Recycling
Perform the following steps:
1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly.
2. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of
the display bezel until the bezel disengages from the display assembly.
3. Remove the display bezel (3).
Display
97
4. Disconnect all display panel cables (1) from the display inverter and remove the inverter (2).
5. Remove all screws (1) that secure the display panel assembly to the display enclosure.
6. Remove the display panel assembly (2) from the display enclosure.
7. Turn the display panel assembly upside down.
8. Remove all screws that secure the display panel frame to the display panel.
9. Use a sharp-edged tool to cut the tape (1) that secures the sides of the display panel to the display
panel frame.
98
Chapter 9 Recycling
10. Remove the display panel frame (2) from the display panel.
11. Remove the screws (1) that secure the backlight cover to the display panel.
12. Lift the top edge of the backlight cover (2) and swing it outward.
13. Remove the backlight cover.
14. Turn the display panel right-side up.
Display
99
15. Remove the backlight cables (1) from the clip (2) in the display panel.
16. Turn the display panel upside down.
17. Remove the backlight frame from the display panel.
WARNING! The backlight contains mercury. Exercise caution when removing and handling the
backlight to avoid damaging this component and causing exposure to the mercury.
100
Chapter 9 Recycling
18. Remove the backlight from the backlight frame.
19. Disconnect the display cable (1) from the LCD panel.
20. Remove the screws (2) that secure the LCD panel to the display rear panel.
21. Release the LCD panel (3) from the display rear panel.
22. Release the tape (4) that secures the LCD panel to the display rear panel.
23. Remove the LCD panel.
24. Recycle the LCD panel and backlight.
Display
101
Index
A
components
bottom 12
display panel cable
removal 65
Display Screw Kit, spare part
number 21, 27
AC adapter, spare part numbers
button 6
display 5
keys 7
antenna
left-side 10
lights 8
locations 5
removal 66
right-side 11
TouchPad 9
Antenna Kit, spare part number
DVD RW and CD-RW Super Multi
Double-Layer Combo Drive with
LightScribe
connectors, service
considerations 28
precautions 29
removal 36
B
base enclosure, spare part
battery
D
display assembly
E
removal 35
removal 60
external media cards, product
description 3
buttons
subcomponents 20
display bezel
removal 61
F
fan/heat sink assembly
power 6
TouchPad 9
Display Cable Kit, spare part
number 20, 25, 65
display enclosure, spare part
number 21, 25
Display Hinge Kit, spare part
number 20, 25, 65
display panel
removal 72
C
Cable Kit
contents 19
G
guidelines
removal 63
equipment 32
102
Index
grounding 29
packaging 31
transporting 31
workstation 31
keys
Action 7
O
operating system, product
description 4
optical drive
esc 7
fn 7
location 11
H
precautions 29
removal 36
hard drive
precautions 29
L
removal 42
lights
optical drive connector cable
illustrated 19
removal 59
drive 10
webcam 5
specifications 86
hard drive bracket
illustrated 21
removal 44
hard drive compartment cover
illustrated 23
removal 42
hard drive connector cable
illustrated 19
P
plastic parts, service
considerations 28
Plastics Kit
contents 23
pointing device, product
description 3
wireless 8
M
mass storage device
precautions 29
removal 42
memory module
removal 44
Hard Drive Hardware Kit, spare
hinge
removal 41
ports
memory module/wireless module
compartment cover
illustrated 23
removal 64
hinge cover
HDMI 10
USB 10, 11
removal 62
power button board
removal 52
power connector cable
removal 56
power cord
power requirements, product
description 3
J
removal 36
microphone
jacks
audio-in 10
audio-out 10
headphone 10
microphone 10
network 10
RJ-45 10
location 5
microphone module
removal 62
K
keyboard
removal 45
N
processor
Index
103
removal 77
serviceability, product description
Speaker Kit, spare part number
webcam 5
webcam/microphone module
product description
audio 2
removal 62
wireless antenna
chipset 1
Ethernet 2
speakers
removal 58
specifications
locations 5
graphics 1
keyboard 3
computer 84
display 85
removal 66
microphone 2
ports 3
processors 1
security 3
serviceability 4
video 2
system board
WLAN module
removal 39
removal 67
T
Thermal Material Kit, spare part
number 17, 27
top cover
removal 48
TouchPad button board
removal 53
wireless 2
R
removal/replacement
preliminaries 28
procedures 33
TouchPad cable
disconnection 49
illustrated 19
RTC battery
removal 70
S
service considerations
cables 28
U
USB board
removal 55
V
connectors 28
W
104
Index
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