FUJITSU FI 7300NX 02 User Manual
P3PC-6192-05ENZ2  
FUJITSU Image Scanner  
fi-7300NX  
Operator's Guide  
Contents  
Turning the Power ON/OFF............................................................................................................................... 56  
How to Turn the Power ON ............................................................................................................................................ 56  
How to Turn the Power OFF ........................................................................................................................................... 57  
Login/Logout (Using PaperStream NX Manager)............................................................................................ 58  
Entering and Resuming from Power Saving Mode.......................................................................................... 61  
Opening/Closing the ADF ................................................................................................................................. 63  
How to Open the ADF.................................................................................................................................................... 63  
How to Close the ADF .................................................................................................................................................... 64  
Setting Up the ADF Paper Chute (Feeder)....................................................................................................... 65  
Setting Up the Stacker ..................................................................................................................................... 66  
Document Length Is A6 (Landscape) or Longer............................................................................................................. 66  
Document Length Is Shorter than A6 (Landscape)........................................................................................................ 67  
How to Perform a Basic Scan  
68  
Using an Image Scanning Application on the Computer ................................................................................ 69  
Using an Image Scanning Application Started on the Touch Screen.............................................................. 71  
Button Settings ............................................................................................................................................................. 73  
Operations on the Scanner............................................................................................................................................ 76  
Using a Job (With PaperStream NX Manager) ................................................................................................ 77  
How to Load Documents  
78  
Loading Documents.......................................................................................................................................... 78  
Preparation ................................................................................................................................................................... 78  
How to Load Documents ............................................................................................................................................... 80  
Documents for Scanning .................................................................................................................................. 81  
Paper Size ..................................................................................................................................................................... 81  
Paper Type .................................................................................................................................................................... 81  
Paper Weight (Thickness).............................................................................................................................................. 81  
Documents That May Not Be Scanned Successfully ....................................................................................................... 82  
Documents That Must Not Be Scanned.......................................................................................................................... 82  
Precautions ................................................................................................................................................................... 83  
Loading Capacity........................................................................................................................................................... 85  
Area Not to Be Perforated ............................................................................................................................................. 86  
Conditions Required to Accurately Detect Overlapped Documents (Multifeed) ............................................................. 87  
Conditions for Mixed Batch Scanning ............................................................................................................................ 89  
Conditions for Automatic Page Size Detection............................................................................................................... 92  
Conditions for Using the Carrier Sheet........................................................................................................................... 93  
3
Contents  
Various Ways to Scan  
95  
Scanning Documents with Different Widths ................................................................................................... 96  
Scanning Documents Folded in Half................................................................................................................ 98  
Scanning Documents such as Envelopes or Multi-Layered Transfer Paper .................................................. 101  
Scanning Photographs and Clippings ............................................................................................................ 103  
Scanning Long Page Documents.................................................................................................................... 105  
Feeding Documents Manually ....................................................................................................................... 107  
Configuring Not to Detect Certain Overlap Patterns..................................................................................... 109  
Operational Procedure ................................................................................................................................................ 110  
Disabling the Paper Protection Function....................................................................................................... 112  
Operational Procedure ................................................................................................................................................ 112  
Counting the Number of Documents ............................................................................................................. 113  
Daily Care  
114  
Cleaning Materials ......................................................................................................................................... 114  
Location and Frequency................................................................................................................................. 116  
Cleaning the Outside of the Scanner............................................................................................................. 118  
Cleaning the Inside of the Scanner (ADF) with Cleaning Paper................................................................... 119  
Cleaning the Inside of the Scanner (ADF) with a Cloth ................................................................................ 121  
Cleaning the Carrier Sheet............................................................................................................................. 126  
Replacing the Consumables  
127  
Consumables and Replacement Cycles.......................................................................................................... 127  
Replacing the Brake Roller............................................................................................................................. 129  
Replacing the Pick Roller ............................................................................................................................... 134  
Troubleshooting  
142  
When a Paper Jam Occurs .............................................................................................................................. 142  
Errors............................................................................................................................................................... 144  
Paper Feeding Error........................................................................................................................................ 147  
Paper Protection.......................................................................................................................................................... 147  
Paper Jam.................................................................................................................................................................... 147  
Multifeed..................................................................................................................................................................... 147  
Feed Mode Switched ................................................................................................................................................... 148  
4
Contents  
Sensor(s) dirty............................................................................................................................................................. 148  
Cover Open Error............................................................................................................................................. 149  
Cover Open.................................................................................................................................................................. 149  
Internal and Optical Errors............................................................................................................................. 150  
Optical Error ................................................................................................................................................................ 150  
Operator Panel error.................................................................................................................................................... 150  
EEPROM Error.............................................................................................................................................................. 150  
Image Memory Read-Write Error................................................................................................................................. 151  
Overrun Error .................................................................................................................................................. 152  
Background Switching Mechanism Error ..................................................................................................................... 152  
Chip Error ........................................................................................................................................................ 153  
Memory Error .............................................................................................................................................................. 153  
Motor Circuit Error.......................................................................................................................................... 154  
Motor Circuit Error ....................................................................................................................................................... 154  
Lamp Circuit Error........................................................................................................................................................ 154  
Sensor Error .................................................................................................................................................... 155  
Sensor Error................................................................................................................................................................. 155  
Communication Related Errors ...................................................................................................................... 156  
Module Error ............................................................................................................................................................... 156  
Network Setting Error.................................................................................................................................................. 156  
Server Setting Error ..................................................................................................................................................... 157  
Scanner Central Admin Server Setting Error................................................................................................................. 157  
Authentication Failed.................................................................................................................................................. 158  
Other Errors .................................................................................................................................................... 159  
Being used by others................................................................................................................................................... 159  
The scanner is in Doc Counting mode.......................................................................................................................... 159  
Scanning has been paused by the user. ...................................................................................................................... 159  
Outside designated scan area error............................................................................................................................. 159  
Invalid Command........................................................................................................................................................ 160  
Connection Test Result................................................................................................................................... 161  
Troubleshooting ............................................................................................................................................. 162  
The Scanner Cannot Be Powered ON ........................................................................................................................... 164  
The Touch Screen or the [Power] Button Light or Both Switch Off ............................................................................... 165  
The Touch Screen Does Not Function........................................................................................................................... 166  
A Malfunction Occurs in the Touch Screen/The Display on the Touch Screen Is in an Incorrect Position .......................167  
The Display on the Touch Screen Is Distorted .............................................................................................................. 168  
Cannot Connect the Scanner and a Computer via Wi-Fi ............................................................................................... 169  
A Wireless Access Point Is Not Displayed in the Access Point List ................................................................................ 175  
Wi-Fi Setting for WPS Fails........................................................................................................................................... 177  
5
Contents  
Failed to Establish a Wi-Fi Connection by Configuring the Settings Manually ............................................................. 180  
The Connection Between the Scanner and Computer Frequently Cuts Off ................................................................... 183  
Cannot Connect the Scanner and a Computer via a Wired LAN.................................................................................... 184  
Cannot Connect the Scanner and a Computer via a USB Cable .................................................................................... 189  
Cannot Connect the Scanner to a Destination by Specifying an IP Address.................................................................. 190  
Cannot Connect the Scanner to a Destination by Specifying a Host Name................................................................... 192  
Scanning Does Not Start.............................................................................................................................................. 195  
Scanning Takes a Long Time ....................................................................................................................................... 196  
Image Quality Is Poor.................................................................................................................................................. 197  
Quality of Scanned Text or Lines Is Unsatisfactory....................................................................................................... 198  
Images Are Distorted or Not Clear ............................................................................................................................... 199  
Vertical Streaks Appear on the Images........................................................................................................................ 200  
Error Code "U4:40" Is Displayed on the Touch Screen While Scanning.......................................................................... 201  
Overlapped Documents Are Frequently Fed into the Scanner...................................................................................... 202  
Situation in Which the Document Is not Fed into the ADF Occurs Frequently .............................................................. 205  
Paper Protection Is Set Off Frequently ......................................................................................................................... 207  
Paper Jams/Pick Errors Occur Frequently...................................................................................................................... 209  
Images Turn Out Elongated......................................................................................................................................... 211  
A Shadow Appears at the Top or the Bottom of the Image.......................................................................................... 212  
There Are Black Traces on the Document..................................................................................................................... 213  
The Carrier Sheet Is Not Fed Smoothly/Paper Jams Occur............................................................................................. 214  
Part of the Image Appears Missing in the Case Where the Carrier Sheet Is Used ......................................................... 216  
Before You Contact the Scanner Service Provider ......................................................................................... 217  
General ....................................................................................................................................................................... 217  
Error Status ................................................................................................................................................................. 217  
Checking the Product Label ........................................................................................................................... 219  
Scanner Settings (Touch Screen)  
220  
Setting Items.................................................................................................................................................. 220  
How to connect............................................................................................................................................... 223  
Power Management....................................................................................................................................... 224  
Scanner Name................................................................................................................................................. 226  
Scanner Code .................................................................................................................................................. 226  
Network .......................................................................................................................................................... 227  
Paper Source/Feeding..................................................................................................................................... 232  
Paper Protection............................................................................................................................................. 238  
Image.............................................................................................................................................................. 241  
Cleaning & Maintenance................................................................................................................................ 245  
6
Contents  
USB.................................................................................................................................................................. 246  
Admin Password ............................................................................................................................................. 246  
Restore Factory Defaults................................................................................................................................ 247  
Scanner Settings (Software Operation Panel)  
248  
Starting Up the Software Operation Panel.................................................................................................... 248  
Password Setting for the Software Operation Panel..................................................................................... 250  
Setting a Password...................................................................................................................................................... 251  
Setting [View Only mode] ........................................................................................................................................... 252  
Exiting [View Only mode] ........................................................................................................................................... 254  
Changing the Password............................................................................................................................................... 256  
Clearing the Password................................................................................................................................................. 258  
Resetting the Password............................................................................................................................................... 259  
Setting Items.................................................................................................................................................. 261  
Device Setting ............................................................................................................................................................. 261  
Device Setting 2 .......................................................................................................................................................... 263  
Settings Related to Sheet Counters............................................................................................................... 266  
Checking the Sheet Counter ........................................................................................................................................ 266  
Clearing the Sheet Counters ........................................................................................................................................ 268  
Messages for Cleaning or Replacing Consumables ...................................................................................................... 269  
Scanner Cleaning Cycle [Cleaning Cycle] ..................................................................................................................... 270  
Replacement Cycle of Consumables [Life Counter Alarm Setting] ............................................................................... 271  
Settings Related to Scanning......................................................................................................................... 272  
Adjusting the Position to Start the Scan [Offset Setting/Vertical magnification Adjustment] ......................................272  
Removing Shadows/Streaks that Appear around Edges of Images [Page Edge Filler (ADF)] .......................................275  
Configuring the Scan Setting to Drop Out Specified Colors When Scanning [Dropout color] ........................................277  
Shortening the Scanning Intervals [Pre-Pick].............................................................................................................. 279  
Specifying the Number of Retries for Paper Feeding [Number of Paper Feeding Retries]............................................280  
Feeding [Pick Speed] .................................................................................................................................................. 281  
Cropping the Image Boundary [AutoCrop Boundary] .................................................................................................. 282  
Protecting the Documents from Being Damaged [Paper Protection] .......................................................................... 284  
Specifying the Sensitivity Level for Paper Protection [Paper Protection Sensitivity] ....................................................286  
Scanning at High Altitude [High Altitude Mode]......................................................................................................... 288  
Specifying the Image Quality for Scanning [Image Quality Mode] .............................................................................. 289  
Settings Related to the Detection for Overlapped Documents (Multifeed) ................................................ 290  
Specifying a Method to Detect Overlapped Documents [Multifeed] ............................................................................ 290  
Specifying the Area to Detect Overlapped Documents [Document check area specification for Multifeed  
Detection]................................................................................................................................................................... 293  
Setting to Ignore Certain Overlap Patterns [Intelligent Multifeed Function] ............................................................... 299  
7
Contents  
Settings Related to Waiting Time.................................................................................................................. 301  
Waiting Time in Manual Feeding [Manual Feeding] ................................................................................................... 301  
Waiting Time for the Scanner to Enter Power Saving Mode [Power saving] ................................................................ 303  
Settings Related to Power On/Off and Start up of the Scanner.................................................................... 304  
Method of Turning the Scanner ON/OFF [Power SW Control] ....................................................................................... 304  
Startup Mode Setting for the Scanner [Startup mode]................................................................................................. 306  
Settings Related to Scanner Maintenance .................................................................................................... 307  
Detecting Vertical Streaks [Vertical Streak Detection] ................................................................................................. 307  
Specifying the Sensitivity Level for Vertical Streak Detection [Vertical Streak Sensitivity] ...........................................308  
Settings Related to Scanner Maintenance and Inspection Cycle [Maintenance and Inspection Cycle].........................309  
Appendix  
310  
Basic Specification.......................................................................................................................................... 310  
Installation Specification............................................................................................................................... 313  
Outer Dimensions........................................................................................................................................... 314  
Scanner Options ............................................................................................................................................. 315  
Uninstalling the Software.............................................................................................................................. 316  
Exporting the Scanner Settings (Using PaperStream NX Manager)............................................................. 318  
Notes for Distributing Assets with the Scanner Central Admin Server......................................................... 320  
Contact for Inquiries  
321  
8
Introduction  
Thank you for purchasing this product.  
Manuals  
The following manuals are included for this product.  
Read them as needed.  
Manuals  
Description  
Safety Precautions (paper, PDF)  
Contains important information about the safe use of this  
product.  
Make sure to read this manual before using the scanner.  
The PDF version is included in the Setup DVD-ROM.  
Getting Started (paper)  
Explains the operations from setting up the scanner to turning it  
on.  
Operator's Guide (this manual) (HTML)  
Provides detailed information on how to set up the scanner, how  
to operate and maintain the scanner daily, how to replace the  
consumables, and how to troubleshoot problems.  
Included in the Setup DVD-ROM.  
Touch Screen Help (HTML)  
Explains about how to troubleshoot errors and how to clean the  
scanner.  
Can be referenced from the touch screen on the scanner.  
PaperStream Capture User's Guide (PDF)  
Provides an overview of PaperStream Capture, and detailed  
information on installation, how to scan documents, activation,  
and multistation operation.  
Included in the Setup DVD-ROM.  
Scanner Central Admin User's Guide (PDF) Explains about the overview, installation, operation and  
maintenance of Scanner Central Admin.  
Included in the Setup DVD-ROM.  
PaperStream NX Manager User's Guide  
Explains about the overview, installation, setup, operation,  
maintenance and items on the windows of PaperStream NX  
Manager.  
This guide can be downloaded from the following web page:  
https://www.fujitsu.com/global/support/products/computing/  
peripheral/scanners/fi/manuals/  
Help (scanner driver)  
Help (application)  
Explains how to use and configure the settings for the scanner  
drivers.  
Can be referenced from each scanner driver.  
Explains how to use and configure the settings for the  
application software.  
9
Introduction  
Manuals  
Description  
Read them as needed.  
Can be referenced from each application.  
● Manuals to refer to when setting up the scanner  
10  
Introduction  
Actions to take and manuals to refer to for each operating method when setting up the scanner are as follows.  
Read them as needed.  
For details about operating methods, refer to Operating Methods (page 21).  
Operating with a Computer  
Action  
Refer to  
From unpackaging to turning the power on  
Getting Started  
Operator's Guide  
Setting up the  
scanner  
Setting a connection method  
When Connecting the Scanner via Wi-Fi (page  
35)  
When Connecting the Scanner via a Wired LAN  
(page 45)  
When Connecting the Scanner to the Computer  
via a USB Cable (page 48)  
Setting for a network which  
requires a certificate  
Operator's Guide  
When Connecting to a Network Which Requires a  
Certificate (page 42)  
Structuring a server Configuring preferences for a  
DNS server (when using a DNS  
server)  
Manual for the DNS server  
Configuring preferences for a  
proxy server (when using a  
proxy server)  
Manual for the proxy server  
11  
Introduction  
Action  
Refer to  
From the installation to  
operations of Scanner Central  
Admin (when using Scanner  
Central Admin Agent)  
Scanner Central Admin User's Guide  
● Chapter 2 Installation of Scanner Central Admin  
● Chapter 3 Using the Scanner Central Admin Server  
● Chapter 4 Using e-Mail Alerts  
● Chapter 5 Linking with the Integrated Management  
System  
Scanning  
Scanning procedure  
Operator's Guide  
● Using an Image Scanning Application on the  
Computer (page 69)  
● Using an Image Scanning Application Started on the  
Touch Screen (page 71)  
Scan settings  
● Help for the scanner driver  
● Help for the image scanning application  
Operational settings for the  
scanner  
Operator's Guide  
● Scanner Settings (Touch Screen) (page 220)  
● Scanner Settings (Software Operation Panel) (page  
248)  
Operating with PaperStream NX Manager  
Action  
Refer to  
From unpackaging to turning the power on  
Getting Started  
Operator's Guide  
Setting up the  
scanner  
Setting a connection method  
When Connecting the Scanner via Wi-Fi (page  
35)  
When Connecting the Scanner via a Wired LAN  
(page 45)  
12  
Introduction  
Action  
Refer to  
Setting for a network which  
requires a certificate  
Operator's Guide  
When Connecting to a Network Which Requires a  
Certificate (page 42)  
Structuring a server Configuring preferences for a  
DNS server (when using a DNS  
server)  
Manual for the DNS server  
Configuring preferences for a  
proxy server (when using a  
proxy server)  
Manual for the proxy server  
From the installation to  
operations of PaperStream NX  
Manager  
PaperStream NX Manager User's Guide  
● Flow from the Installation to the Operations  
● Installation  
● Setup  
● Operations  
From the installation to  
operations of Scanner Central  
Admin (when using Scanner  
Central Admin Server)  
Scanner Central Admin User's Guide  
● Chapter 2 Installation of Scanner Central Admin  
● Chapter 3 Using the Scanner Central Admin Server  
Scanning  
Scanning procedure  
Operator's Guide  
● Using a Job (With PaperStream NX Manager) (page  
77)  
Scan settings  
PaperStream NX Manager User's Guide  
● Settings  
Operational settings for the  
scanner  
Operator's Guide  
● Scanner Settings (Touch Screen) (page 220)  
13  
Introduction  
Trademarks  
ISIS is a trademark of Open Text.  
Intel, Pentium, and Intel Core are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other  
countries.  
Wi-Fi, Wi-Fi Protected Setup, and the Wi-Fi Protected Setup Logo are trademarks of Wi-Fi Alliance.  
™
™
ABBYY FineReader Engine © ABBYY. OCR by ABBYY  
ABBYY and FineReader are trademarks of ABBYY Software, Ltd. which may be registered in some jurisdictions.  
The N-Mark is a trademark or registered trademark of NFC Forum, Inc. in the United States and in other  
countries.  
Besides the software authored by the product developer (PFU Limited), this scanner contains other free  
software, such as software copyrighted under the GNU General Public License (GPL) or the GNU Lesser General  
Public License (LGPL). For details concerning the conditions of the licenses for Open Source Software (OSS),  
refer to the screen that appears when you press  
in the lower right of the home screen on the touch  
screen of this scanner and then [Authentication/License].  
ScanSnap and PaperStream are registered trademarks or trademarks of PFU Limited in Japan.  
Other company names and product names are the registered trademarks or trademarks of the respective  
companies.  
Manufacturer  
PFU Limited  
YOKOHAMA i-MARK PLACE, 4-4-5 Minatomirai, Nishi-ku, Yokohama, Kanagawa, 220-8567, Japan  
© PFU Limited 2018-2019  
Safety Information  
The attached "Safety Precautions" manual contains important information about the safe and correct use of this  
product.  
Make sure that you read and understand it before using the scanner.  
14  
Introduction  
Symbols Used in This Manual  
The following indications are used in this manual to obviate any chance of accident or damage to you, people  
near you, and your property.  
Warning labels consist of a symbol indicating the severity and a warning statement.  
The symbols and their meanings are as follows.  
This indication alerts operators of an operation that, if not strictly observed, may result  
WARNING  
in severe injury or death.  
This indication alerts operators of an operation that, if not strictly observed, may result  
CAUTION  
in safety hazards to personnel or damage to the product.  
15  
Introduction  
Abbreviations Used in This Manual  
The following abbreviations are used in this manual.  
Name  
Indication  
®
Windows Server 2008 R2 (*1)  
Windows Server 2008 R2 Standard (64-bit)  
®
Windows 7 (*1)  
Windows 7 Home Premium (32-bit/64-bit)  
®
Windows 7 Professional (32-bit/64-bit)  
®
Windows 7 Enterprise (32-bit/64-bit)  
®
Windows 7 Ultimate (32-bit/64-bit)  
®
Windows Server 2012 (*1)  
Windows Server 2012 R2 (*1)  
Windows 8.1 (*1)  
Windows Server 2012 Standard (64-bit)  
®
Windows Server 2012 R2 Standard (64-bit)  
®
Windows 8.1 (32-bit/64-bit)  
®
Windows 8.1 Pro (32-bit/64-bit)  
®
Windows 8.1 Enterprise (32-bit/64-bit)  
®
Windows 10 (*1)  
Windows 10 Home (32-bit/64-bit)  
®
Windows 10 Pro (32-bit/64-bit)  
®
Windows 10 Enterprise (32-bit/64-bit)  
®
Windows 10 Education (32-bit/64-bit)  
®
Windows Server 2016 (*1)  
Windows Server 2019 (*1)  
Internet Explorer  
Windows Server 2016 Standard (64-bit)  
®
Windows Server 2019 Standard (64-bit)  
®
®
Windows Internet Explorer  
®
Internet Explorer  
®
Word  
Excel  
Microsoft Word  
®
Microsoft Office Word  
®
®
Microsoft Excel  
®
®
Microsoft Office Excel  
™
WPS  
Wi-Fi Protected Setup  
PaperStream IP (TWAIN)  
PaperStream IP driver  
PaperStream IP (TWAIN x64)  
PaperStream IP (ISIS) Bundle  
Wireless access point  
Wireless router  
Wireless access point  
16  
Introduction  
*1:Where there is no distinction between the different versions of the above operating system, the general  
term "Windows" is used.  
Arrow Symbols in This Manual  
Right-arrow symbols (→) are used to separate icons or menu options which should be selected in succession.  
Example:Click [Start] menu → [Control Panel].  
Screen Examples in This Manual  
Microsoft product screenshots are reprinted with permission from Microsoft Corporation.  
The screen examples in this manual are subject to change without notice in the interest of product  
development.  
If the actual displayed screen differs from the screen examples in this manual, operate by following the actual  
displayed screen while referring to the user's manual of the scanner application that you are using.  
The screenshots used in this manual are of Windows 7. The actual windows and operations may differ  
depending on the operating system. Also note that the screens and operations may differ from this manual  
after the scanner application software is updated. In that case, refer to the manual provided upon updating the  
software.  
Notice  
● The contents of this manual are subject to change without notice.  
● PFU Limited assumes no liability for incidental or consequential damages arising from the use of this  
product, and any claims by a third party.  
● Copying of the contents of this manual, in whole or in part, as well as the scanner applications is prohibited  
under the copyright law.  
Issue date: December 2019  
Issued by: PFU Limited  
17  
Scanner Overview  
This section explains the main features of this product, the names of parts and their functions.  
Main Features  
The scanner is equipped with the following features:  
● High speed scanning  
The scanner has achieved a scanning speed of 60 ppm/120 ipm (*1).  
Furthermore, up to 80 sheets of documents (*2) can be loaded for continuous scanning which enables you to  
quickly digitize a large volume of documents.  
● Network connection  
The scanner can be connected via Wi-Fi or a wired LAN.  
Even with a network connection, a scanning speed of 60 ppm/120 ipm (*1) is possible.  
A USB cable is not required to connect the scanner and a computer so that the scanner can be placed  
anywhere.  
● Touch screen  
The scanner has a 4.3-inch TFT color touch screen which enables you to operate the scanner with simple actions  
such as seeing and touching.  
The touch screen also enables you to specify various operational settings for scanning documents and check  
the number of sheets scanned or the error status with ease.  
● Contactless smart card reader  
The scanner has a contactless smart card reader which enables you to easily log into the scanner by holding a  
smart card over the scanner.  
● Capable of scanning documents folded in half, envelopes, multi-layered transfer paper  
In order to scan documents folded in half, envelopes, and multi-layered transfer paper, the scanner is equipped  
with a feed mode switch that is used to switch the mode to Manual Single Mode.  
Manual Single Mode reduces the load on documents being fed so that documents are fed and scanned  
successfully.  
● Improved efficiency for pre-scan work  
The scanner can perform "mixed batch scanning" which allows you to scan documents with different paper  
weights and sizes at once.  
This simplifies the process of sorting the documents before scanning.  
18  
Scanner Overview  
● Reduced work loss caused by multifeeds  
The scanner has ultrasonic multifeed sensors that accurately detect "multifeed" errors where two or more sheets  
are fed through the scanner at once.  
This detection for overlapped documents is reliable even when scanning a mixed batch of documents with  
different paper weights and sizes, avoiding potential work loss.  
● Intelligent multifeed detection function  
When there is paper of the same size attached to a designated location on the page, the intelligent multifeed  
detection function enables the scanner to recognize the location of the attachment.  
The scanner does not detect the recognized area where the attachment is on as overlapping of documents so  
that scanning can continue.  
● Paper protection function by detecting paper jam noise  
This function reduces the risk of having the valuable documents damaged by stopping the scan when the  
scanner detects paper jam noise.  
● Advanced image processing function  
The automatic color detection function outputs images in color or monochrome depending on the document  
content.  
● Capable of scanning photographs and clippings  
The Carrier Sheet is available as an option in order to scan photographs and clippings. Multiple Carrier Sheets  
can be scanned in one go, and can be mixed with regular documents in the same batch.  
● Centralized operation of multiple scanners  
With PaperStream NX Manager, multiple scanners can be operated together.  
For example, you can specify users who can use the scanners and specify scanning menus that are customized  
for each user, and distribute them to the scanners.  
You can also save images in a specified linked destination, and monitor the processing status of images.  
For details, refer to the PaperStream NX Manager User's Guide.  
The PaperStream NX Manager User's Guide can be downloaded from the following web page:  
https://www.fujitsu.com/global/support/products/computing/peripheral/scanners/fi/manuals/  
● Centralized management of multiple scanners  
With Scanner Central Admin Server, multiple scanners can be managed together.  
For example, the application can be used to update the setting information and the firmware update module  
for all scanners at once, and check the operating status of each scanner.  
When PaperStream NX Manager is not used, you can use Scanner Central Admin Agent to link with Scanner  
Central Admin Server (*3).  
For details, refer to the Scanner Central Admin User's Guide.  
*1:When A4 size documents are scanned at 200/300 dpi using JPEG compression.  
19  
Scanner Overview  
2
*2:When the paper weight is 80 g/m (20 lb).  
*3:When a computer is connected to the scanner via a network by using the PaperStream IP driver, the settings  
information of the scanner (Software Operation Panel settings information) cannot be distributed.  
20  
Scanner Overview  
Operating Methods  
This section shows the operating methods of the scanner.  
● Operating with a Computer  
This operating method is a method that uses a USB cable or network to connect the scanner and the computer  
to manage images on the computer.  
● Operating with PaperStream NX Manager  
This operating method is a method that uses a network to connect the scanner to PaperStream NX Manager,  
and uses PaperStream NX Manager to process images sent from the scanner.  
You can monitor the processing status of images and save images in a specified linked destination.  
For details about the operation with PaperStream NX Manager, refer to the PaperStream NX Manager User's  
Guide.  
The PaperStream NX Manager User's Guide can be downloaded from the following web page:  
https://www.fujitsu.com/global/support/products/computing/peripheral/scanners/fi/manuals/  
21  
Scanner Overview  
Parts and Functions  
This section shows the names of the scanner parts.  
● Front  
No.  
1
Name  
Function  
Contactless Smart Card Reader  
ADF (Automatic Document Feeder)  
Reads the information of the smart card.  
2
Pulls and feeds the documents one sheet at a time from  
the ADF paper chute (feeder).  
Open this to replace consumables or to clean the inside of  
the scanner.  
3
4
5
Chute extension  
ADF paper chute (feeder)  
Side guide  
Pull out to adjust to the document length.  
Holds the documents to be scanned.  
Positions the documents in place when the documents are  
loaded in the ADF paper chute (feeder) as they are fed into  
the scanner.  
6
Feed mode switch  
Slide the feed mode switch to the left to switch the feed  
mode to Manual Single Mode.  
22  
Scanner Overview  
No.  
7
Name  
Function  
ADF release tab  
Touch screen  
[Power] button  
Stacker  
Pull this tab to open the ADF.  
8
Used to operate the scanner or check the status.  
Turns on or off the scanner.  
9
10  
11  
12  
Stacks up the ejected documents.  
Stacker extension  
Stopper  
Slide out to adjust to the document length.  
Lift up to adjust to the document length.  
● Back  
No.  
1
Name  
Function  
Ventilation port  
Power connector  
Holes for ventilating hot air from inside the scanner.  
2
Used to connect a power cable.  
"Power cable" refers to the AC cable and AC adapter  
connected together.  
3
4
5
USB connector  
LAN connector  
Security cable slot  
Used to connect a USB cable.  
Used to connect a LAN cable.  
Used to connect an anti-theft security cable (commercially  
available).  
23  
Scanner Overview  
● Removable Parts  
No.  
Name  
Function  
1
Pick roller  
A set of rollers which feeds documents on the ADF paper  
chute (feeder) into the ADF.  
2
3
ADF paper chute (feeder)  
Brake roller  
Holds the documents to be scanned.  
A roller that prevents more than one sheet of documents to  
be fed into the ADF at once.  
24  
Scanner Overview  
● Inside (ADF)  
No.  
1
Name  
Function  
Microphone (× 2)  
Detects paper jam noises.  
2
Ultrasonic sensor (× 2)  
A sensor that detects overlapped documents by ultrasonic  
soundwave.  
25  
Scanner Overview  
No.  
Name  
Function  
It detects overlapped documents by monitoring the  
difference in the amount of ultrasonic waves transmitted  
through the documents.  
3
Brake roller (× 2)  
A roller that prevents more than one sheet of documents to  
be fed into the ADF at once.  
4
5
6
7
8
Document sensor (× 8)  
Glass (× 2)  
A sensor which detects whether there is a document.  
The surface which scans documents.  
Feed roller (× 2)  
Eject roller (× 2)  
Pick roller (× 2)  
A roller that feeds the document through the ADF.  
Rollers that feed documents from the ADF onto the stacker.  
A set of rollers which separates one sheet off the  
documents loaded in the ADF paper chute (feeder), and  
feeds the document into the ADF.  
9
Plastic idler roller (× 4)  
A roller that feeds the document through the ADF.  
26  
Scanner Overview  
Icons on the Touch Screen  
In the lower part of the touch screen, the following icons are displayed:  
The following is an example screen when the scanner is connected via a USB cable.  
(1)  
/
/
You can check the connection method of the scanner.  
For details, refer to Connection Method (page 28).  
When the scanner is connected via Wi-Fi, press the icon to display the [Wi-Fi Diagnosis] screen, and check the  
Wi-Fi connection status.  
(2)  
You can check the settings, messages and Help for the scanner.  
When there is a message,  
is displayed.  
Press the icon to display the message.  
For details, refer to Notification (page 28).  
27  
Scanner Overview  
(3)  
(4)  
You can check or change the settings for the scanner.  
Press the icon to display a list of setting items.  
For details, refer to Settings (page 29).  
Go back to the previous screen.  
Press and hold this to go back to the main screen in accordance with the connection method.  
● Connection Method  
Connection Method  
Icon  
Connection Status  
Wi-Fi  
The scanner is connected via Wi-Fi. The  
signal strength is displayed in three levels.  
(Strong)  
(Medium)  
(Weak)  
The scanner is not connected via Wi-Fi.  
The scanner is connected via a wired LAN.  
Wired LAN  
The scanner is not connected via a wired  
LAN.  
USB  
The scanner is connected via a USB cable.  
The scanner is not connected via a USB  
cable.  
● Notification  
Tab  
Overview  
Information  
You can check the following settings.  
● Number of sheets scanned  
28  
Scanner Overview  
Tab  
Overview  
● Operation mode for the Intelligent multifeed detection function, and the  
number of overlapping patterns that are memorized  
● Whether or not to prioritize or disable the settings for [Paper Protection  
(Touch Screen Settings) (page 239)] in the function for protecting  
documents.  
● Error information which occurred most recently  
Message  
Help  
You can check messages for consumable replacement, cleaning, glass  
cleaning, and maintenance.  
You can check how to load documents and how to clean the scanner.  
● Settings  
Item  
Overview  
Scanner Information  
You can check the settings for the scanner.  
● Standard Information  
● Scanner name  
● Power Management  
● Display language  
● How to connect  
● Network  
● Network (Access Point)  
● Scanning Area  
● Video Output  
● Physical Function  
● Imaging  
● On Board IPC  
● Compression Function  
● Miscellaneous  
● Error Code Information  
Paper Source/  
Feeding  
Paper Feeding  
You can specify the timing of when document feeding  
is started.  
Change this setting when overlapped documents and  
paper jams occur frequently.  
● See Also  
- Feeding [Pick Speed] (page 281)  
29  
Scanner Overview  
Item  
Overview  
Document Count  
The number of documents can be counted without  
outputting images of the documents.  
● See Also  
- Counting the Number of Documents (page 113)  
Display language  
You can configure the language setting for the touch  
screen.  
Cleaning &  
Vertical Streak Detection  
You can configure the settings for detecting dirt on  
the glass.  
Maintenance  
If the scanner detects dirt on the glass, the touch  
screen displays a notification on  
when you  
receive a [Clean glass!] message. Clean the glass  
when you receive a message.  
● See Also  
- Detecting Vertical Streaks [Vertical Streak  
Detection] (page 307)  
- Specifying the Sensitivity Level for Vertical Streak  
Detection [Vertical Streak Sensitivity] (page 308)  
Cleaning  
Use this setting when you clean the inside of the  
scanner.  
● See Also  
- Daily Care (page 114)  
Consumable counters  
You can check the number of sheets scanned.  
After you replace a consumable or clean the scanner,  
you can clear the counter.  
● See Also  
- Location and Frequency (page 116)  
- Consumables and Replacement Cycles (page  
127)  
Scanner Settings  
An administrator of the scanner uses this to configure  
the settings for the scanner.  
● See Also  
- Scanner Settings (Touch Screen) (page 220)  
Authentication/License  
You can check the conditions of the licenses for the  
authentication label and open source software.  
Limited Warranty Guide/Warranty Information  
The limited warranty guide or warranty information  
can be checked.  
30  
Scanner Overview  
Item  
Overview  
Note that this is not displayed depending on the  
country or region where the scanner is purchased.  
Maintenance  
Service engineers use this for maintenance of the  
scanner.  
31  
Scanner Setup  
This section explains about setting up the scanner.  
The scanner setup procedure depends on the connection method of the scanner.  
Check the reference page for each method to set up the scanner.  
For details about required actions to set up the scanner, refer to Manuals to refer to when setting up the scanner  
(page 10).  
●
Operating with a Computer  
When Connecting the Scanner via Wi-Fi (page 35)  
HINT  
If the network environment requires a certificate, refer to When Connecting to a Network Which  
Requires a Certificate (page 42).  
When Connecting the Scanner via a Wired LAN (page 45)  
32  
Scanner Setup  
When Connecting the Scanner to the Computer via a USB Cable (page 48)  
●
Operating with PaperStream NX Manager  
When Connecting the Scanner via Wi-Fi (page 35)  
HINT  
If the network environment requires a certificate, refer to When Connecting to a Network Which  
Requires a Certificate (page 42).  
When Connecting the Scanner via a Wired LAN (page 45)  
33  
Scanner Setup  
HINT  
When centralizing the operation of multiple scanners with PaperStream NX Manager, you need to set up an  
environment and configure settings for PaperStream NX Manager.  
For details, refer to the PaperStream NX Manager User's Guide.  
The PaperStream NX Manager User's Guide can be downloaded from the following web page:  
https://www.fujitsu.com/global/support/products/computing/peripheral/scanners/fi/manuals/  
34  
Scanner Setup  
When Connecting the Scanner via Wi-Fi  
About the procedure from unpackaging the scanner to turning the power on, refer to Getting Started.  
1 Turn on the scanner.  
For details, refer to How to Turn the Power ON (page 56).  
2 In the screen which asks whether or not to connect via Wi-Fi, press the [Yes] button.  
3 Select a configuration method, and press the [Next] button.  
Configure the setting for a wireless access point in one of the following ways:  
● Select an Access Point  
Select a wireless access point from a list of wireless access points to establish a connection.  
For details, refer to Connecting to a Wireless Access Point by Selecting One from the List of Wireless Access  
Points (page 38).  
● Use WPS  
Establish a connection by using WPS of the wireless access point.  
- To establish a connection by pressing the WPS button  
For details, refer to Connecting to a Wireless Access Point by Pressing the WPS Button (page 39).  
- To establish a connection by entering the PIN for WPS  
For details, refer to Connecting to a Wireless Access Point by Entering the PIN for WPS (page 40).  
● Configure manually  
Establish a connection by entering the information for the wireless access point.  
For details, refer to When Establishing a Connection by Entering the Information for the Wireless Access  
Point (page 41).  
HINT  
● If the network environment requires a certificate, the certificate needs to be registered with the scanner.  
● Set up the scanner by referring to When Connecting to a Network Which Requires a Certificate (page  
42).  
4 Specify the following items:  
● IP Address  
Set an IP address for the scanner.  
When you set an IP address manually, configure [Subnet Mask] and [Default Gateway].  
● DNS Server  
Set this item to use a DNS server.  
Specify IP addresses for [Primary DNS] and [Secondary DNS].  
● Proxy Server  
Set this item to use a proxy server.  
Specify [Host Name/IP address] and [Port Number]. If an authentication is necessary, specify [Username]  
and [Password].  
35  
Scanner Setup  
● Network Encryption  
Select whether or not to encrypt network communications.  
● PaperStream NX Manager  
Set this item to use PaperStream NX Manager.  
Specify [Host Name/IP address] and [Port Number].  
● Scanner Central Admin Server  
You can set the Scanner Central Admin Server to use PaperStream NX Manager.  
Set this item to monitor the scanners or perform a single operation on them at the same time with Scanner  
Central Admin Server.  
Specify [Host Name/IP address] and [Port Number].  
● Startup mode  
Select a startup mode for the scanner.  
● Scanner name  
Set a scanner name.  
When you finish setting the relevant items, the screen indicates that the setting process is complete.  
5 Check the items that are set and press the [Complete] button.  
6 Connect the computer, on which the scanner is to be used, to the network.  
For details about how to connect the computer to the network, refer to the computer manual.  
7 Check the connection status of the network.  
For details, refer to Checking the Network Connection for the Scanner (page 50).  
8 Install necessary software to the computer which is to be connected to the scanner.  
For details about the software, refer to Installing Software (page 51).  
Prepare the bundled Setup DVD-ROM.  
HINT  
When using PaperStream NX Manager, you do not need to install software from the bundled Setup DVD-  
ROM. Install a necessary software by referring to the PaperStream NX Manager User's Guide.  
a If an old version of the software is installed, uninstall it first.  
For details, refer to Uninstalling the Software (page 316).  
b Insert the bundled Setup DVD-ROM into the DVD drive.  
The [fi Series Setup] window appears.  
c Start the installation by following the instructions displayed in the screen.  
It is recommended that you select [Installation (Recommended)].  
d Configure the settings to use the scanner on the computer.  
Use fi-7300NX Scanner Selection Tool to select a scanner to be used.  
For details, refer to the fi-7300NX Scanner Selection Tool Help.  
fi-7300NX Scanner Selection Tool automatically starts up when the installation of the software is  
complete.  
36  
Scanner Setup  
9 Check whether the scanner is ready to start scanning.  
For details, refer to How to Perform a Basic Scan (page 68).  
ATTENTION  
To change the scanner settings, the administrator password is required. The default password is "password".  
Change the administrator password to prevent the settings from being changed by other users.  
Also, change the administrator password regularly.  
The administrator password can be changed in the screen that appears in the following procedure:  
→ [Scanner Settings] → [Admin Password]  
HINT  
The network settings can be changed in the menu that is displayed in the following procedure.  
→ [Scanner Settings] → [Network]  
37  
Scanner Setup  
Connecting to a Wireless Access Point by Selecting One from the List of Wireless  
Access Points  
1 In the screen for selecting a configuration method, select [Select an Access Point] and press the [Next]  
button.  
2 Check the setting items and the order of them, and then press the [Start] button.  
A list of wireless access points is displayed.  
3 Select the wireless access point that you want to connect to, and then press the [Next] button.  
4 Enter the information for the wireless access point.  
Enter the following:  
● Security key  
● Authentication Method  
● User ID  
● Password  
● Other necessary information for connecting to a wireless access point  
5 After you finish entering the necessary information, press the [Next] button.  
When the connecting process is complete, the connection result is displayed.  
6 Press the [Next] button.  
Specify each item.  
Refer to step 4 in When Connecting the Scanner via Wi-Fi (page 35).  
38  
Scanner Setup  
Connecting to a Wireless Access Point by Pressing the WPS Button  
1 In the screen for selecting a configuration method, select [Use WPS] and press the [Next] button.  
2 Check the setting items and the order of them, and then press the [Start] button.  
The screen for selecting the method with the WPS function is displayed.  
3 Select [Push-Button] and press the [Next] button.  
The operation guidance screen is displayed.  
4 Press the WPS button on the wireless access point to have it ready to connect to the scanner.  
For details about WPS, refer to the manual of your wireless access point.  
5 Go back to the touch screen and press the [Next] button within two minutes.  
When the connecting process is complete, the connection result is displayed.  
6 Press the [Next] button.  
Specify each item.  
Refer to step 4 in When Connecting the Scanner via Wi-Fi (page 35).  
39  
Scanner Setup  
Connecting to a Wireless Access Point by Entering the PIN for WPS  
1 In the screen for selecting a configuration method, select [Use WPS] and press the [Next] button.  
2 Check the setting items and the order of them, and then press the [Start] button.  
The screen for selecting the method with the WPS function is displayed.  
3 Select [PIN] and press the [Next] button.  
The operation guidance screen is displayed.  
4 Note down the PIN that is displayed in the screen.  
5 On the computer, open the setting window for WPS of the wireless access point.  
For details about WPS, refer to the manual of your wireless access point.  
6 Specify the PIN which you noted down to have it ready to connect to the scanner.  
7 Go back to the touch screen and press the [Next] button within two minutes.  
When the connecting process is complete, the connection result is displayed.  
8 Press the [Next] button.  
Specify each item.  
Refer to step 4 in When Connecting the Scanner via Wi-Fi (page 35).  
40  
Scanner Setup  
When Establishing a Connection by Entering the Information for the Wireless  
Access Point  
1 In the screen for selecting a configuration method, select [Configure manually] and press the [Next]  
button.  
2 Check the setting items and the order of them, and then press the [Start] button.  
The setting screen for a wireless access point is displayed.  
3 Enter the information for the wireless access point.  
Enter the following:  
The information that you enter varies depending on the wireless access point that you want to connect to.  
● Network name (SSID)  
● Security protocol  
● Security key  
● Encryption method  
● Authentication Method  
● User ID  
● Password  
● Other necessary information for connecting to a wireless access point  
4 After you finish entering the necessary information, press the [Next] button.  
When the connecting process is complete, the connection result is displayed.  
5 Press the [Next] button.  
Specify each item.  
Refer to step 4 in When Connecting the Scanner via Wi-Fi (page 35).  
41  
Scanner Setup  
When Connecting to a Network Which Requires a Certificate  
About the procedure from unpackaging the scanner to turning the power on, refer to Getting Started.  
1 Turn on the scanner.  
For details, refer to How to Turn the Power ON (page 56).  
2 Install necessary software to the computer which is to be connected to the scanner.  
For details about the software, refer to Installing Software (page 51).  
Prepare the bundled Setup DVD-ROM.  
HINT  
When using PaperStream NX Manager, you do not need to install software from the bundled Setup DVD-  
ROM. Install a necessary software by referring to the PaperStream NX Manager User's Guide.  
a If an old version of the software is installed, uninstall it first.  
For details, refer to Uninstalling the Software (page 316).  
b Insert the bundled Setup DVD-ROM into the DVD drive.  
The [fi Series Setup] window appears.  
c Start the installation by following the instructions displayed in the screen.  
It is recommended that you select [Installation (Recommended)].  
d Connect the scanner to the computer by using the bundled USB cable.  
e Register a certificate with the scanner.  
Use fi-7300NX Certificate Registration Tool to register a certificate with the scanner.  
For details, refer to the fi-7300NX Certificate Registration Tool Help.  
fi-7300NX Certificate Registration Tool can be started up in the following procedure:  
● Windows Server 2008 R2/Windows 7  
Click [Start] menu → [All Programs] → [fi Series] → [fi-7300NX Certificate Registration Tool].  
● Windows Server 2012  
42  
Scanner Setup  
Right-click the Start screen, and select [All apps] on the app bar → [fi-7300NX Certificate  
Registration Tool] under [fi Series].  
● Windows Server 2012 R2/Windows 8.1  
Click [↓] on the lower left side of the Start screen and select [fi-7300NX Certificate Registration  
Tool] under [fi Series].  
To display [↓], move the mouse cursor.  
● Windows 10/Windows Server 2016/Windows Server 2019  
Click [Start] menu → [fi Series] → [fi-7300NX Certificate Registration Tool].  
f Remove the USB cable connecting the scanner and the computer.  
3 Configure the settings to connect the scanner via Wi-Fi on the touch screen of the scanner.  
For details, refer to steps 2 to 7 in When Connecting the Scanner via Wi-Fi (page 35).  
4 Configure the settings to use the scanner on the computer.  
Use fi-7300NX Scanner Selection Tool to select a scanner to be used.  
For details, refer to the fi-7300NX Scanner Selection Tool Help.  
fi-7300NX Scanner Selection Tool can be started up in the following procedure:  
● Windows Server 2008 R2/Windows 7  
Click [Start] menu → [All Programs] → [fi Series] → [fi-7300NX Scanner Selection Tool].  
● Windows Server 2012  
Right-click the Start screen, and select [All apps] on the app bar → [fi-7300NX Scanner Selection Tool]  
under [fi Series].  
● Windows Server 2012 R2/Windows 8.1  
Click [↓] on the lower left side of the Start screen and select [fi-7300NX Scanner Selection Tool] under [fi  
Series].  
To display [↓], move the mouse cursor.  
● Windows 10/Windows Server 2016/Windows Server 2019  
Click [Start] menu → [fi Series] → [fi-7300NX Scanner Selection Tool].  
5 Check whether the scanner is ready to start scanning.  
For details, refer to How to Perform a Basic Scan (page 68).  
ATTENTION  
To change the scanner settings, the administrator password is required. The default password is "password".  
Change the administrator password to prevent the settings from being changed by other users.  
Also, change the administrator password regularly.  
The administrator password can be changed in the screen that appears in the following procedure:  
→ [Scanner Settings] → [Admin Password]  
HINT  
The network settings can be changed in the menu that is displayed in the following procedure.  
43  
Scanner Setup  
→ [Scanner Settings] → [Network]  
44  
Scanner Setup  
When Connecting the Scanner via a Wired LAN  
About the procedure from unpackaging the scanner to turning the power on, refer to Getting Started.  
1 Turn on the scanner.  
For details, refer to How to Turn the Power ON (page 56).  
2 In the screen which asks whether or not to connect via Wi-Fi, press the [No] button.  
3 In the screen for selecting a connection method, select [Wired LAN] and press the [Next] button.  
4 Check the setting items and the order of them on the window displayed.  
5 Connect the scanner to a network device (such as a switch, a hub, or a router) via a LAN cable.  
6 On the window displayed in step 4, press the [Start] button.  
7 Specify the following items:  
● IP Address  
Set an IP address for the scanner.  
When you set an IP address manually, configure [Subnet Mask] and [Default Gateway].  
● DNS Server  
Set this item to use a DNS server.  
Specify IP addresses for [Primary DNS] and [Secondary DNS].  
● Proxy Server  
Set this item to use a proxy server.  
Specify [Host Name/IP address] and [Port Number]. If an authentication is necessary, specify [Username]  
and [Password].  
● Network Encryption  
Select whether or not to encrypt network communications.  
● PaperStream NX Manager  
Set this item to use PaperStream NX Manager.  
Specify [Host Name/IP address] and [Port Number].  
45  
Scanner Setup  
● Scanner Central Admin Server  
You can set the Scanner Central Admin Server to use PaperStream NX Manager.  
Set this item to monitor the scanners or perform a single operation on them at the same time with Scanner  
Central Admin Server.  
Specify [Host Name/IP address] and [Port Number].  
● Startup mode  
Select a startup mode for the scanner.  
● Scanner name  
Set a scanner name.  
When you finish setting the relevant items, the screen indicates that the setting process is complete.  
8 Check the items that are set and press the [Complete] button.  
9 Connect the computer, on which the scanner is to be used, to the network.  
For details about how to connect the computer to the network, refer to the computer manual.  
10 Check the connection status of the network.  
For details, refer to Checking the Network Connection for the Scanner (page 50).  
11 Install necessary software to the computer which is to be connected to the scanner.  
For details about the software, refer to Installing Software (page 51).  
Prepare the bundled Setup DVD-ROM.  
HINT  
When using PaperStream NX Manager, you do not need to install software from the bundled Setup DVD-  
ROM. Install a necessary software by referring to the PaperStream NX Manager User's Guide.  
a If an old version of the software is installed, uninstall it first.  
For details, refer to Uninstalling the Software (page 316).  
b Insert the bundled Setup DVD-ROM into the DVD drive.  
The [fi Series Setup] window appears.  
c Start the installation by following the instructions displayed in the screen.  
It is recommended that you select [Installation (Recommended)].  
d Configure the settings to use the scanner on the computer.  
Use fi-7300NX Scanner Selection Tool to select a scanner to be used.  
For details, refer to the fi-7300NX Scanner Selection Tool Help.  
fi-7300NX Scanner Selection Tool automatically starts up when the installation of the software is  
complete.  
12 Check whether the scanner is ready to start scanning.  
For details, refer to How to Perform a Basic Scan (page 68).  
ATTENTION  
To change the scanner settings, the administrator password is required. The default password is "password".  
46  
Scanner Setup  
Change the administrator password to prevent the settings from being changed by other users.  
Also, change the administrator password regularly.  
The administrator password can be changed in the screen that appears in the following procedure:  
→ [Scanner Settings] → [Admin Password]  
HINT  
The network settings can be changed in the menu that is displayed in the following procedure.  
→ [Scanner Settings] → [Network]  
47  
Scanner Setup  
When Connecting the Scanner to the Computer via a USB Cable  
About the procedure from unpackaging the scanner to turning the power on, refer to Getting Started.  
1 Turn on the scanner.  
For details, refer to How to Turn the Power ON (page 56).  
2 In the screen which asks whether or not to connect via Wi-Fi, press the [No] button.  
3 In the screen for selecting a connection method, select [USB] and press the [Next] button.  
4 Check the setting items and their order on the screen displayed, and press the [Start] button.  
5 Specify the following items:  
● Startup mode  
Select a startup mode for the scanner.  
● Scanner name  
Set a scanner name.  
When you finish setting the relevant items, the screen indicates that the setting process is complete.  
6 Check the items that are set and press the [Complete] button.  
7 Install necessary software to the computer which is to be connected to the scanner.  
For details about the software, refer to Installing Software (page 51).  
Prepare the bundled Setup DVD-ROM.  
a If an old version of the software is installed, uninstall it first.  
For details, refer to Uninstalling the Software (page 316).  
b Insert the bundled Setup DVD-ROM into the DVD drive.  
The [fi Series Setup] window appears.  
c Start the installation by following the instructions displayed in the screen.  
It is recommended that you select [Installation (Recommended)].  
48  
Scanner Setup  
8 Connect the scanner to the computer by using the bundled USB cable.  
9 Check whether the scanner is ready to start scanning.  
For details, refer to How to Perform a Basic Scan (page 68).  
ATTENTION  
To change the scanner settings, the administrator password is required. The default password is "password".  
Change the administrator password to prevent the settings from being changed by other users.  
Also, change the administrator password regularly.  
The administrator password can be changed in the screen that appears in the following procedure:  
→ [Scanner Settings] → [Admin Password]  
49  
Scanner Setup  
Checking the Network Connection for the Scanner  
When the scanner is connected to a network via Wi-Fi or a wired LAN, the network connection status can be  
checked.  
● Connected via Wi-Fi  
Use [Wi-Fi Diagnosis] to check the status of the connection with a wireless access point.  
After confirming that the connection is established with a wireless access point, check the status of the  
connection with the computer or the server by using [Check connection (Ping)].  
● Connected via a wired LAN  
Use [Check connection (Ping)] to check the status of the connection with the computer or the server.  
● Checking with [Wi-Fi Diagnosis]  
1 Press  
on the touch screen.  
2 Press the [Diagnosis] button in the [Wi-Fi Diagnosis] screen.  
The diagnosis is displayed.  
Take measures according to the displayed message.  
● Checking with [Check connection (Ping)]  
1 On the touch screen, press  
→ [Scanner Settings] → [Network] → [Check connection (Ping)].  
2 Enter a host name or an IP address for the destination in the [Check connection (Ping)] screen.  
HINT  
When you check the status of the connection with the computer or the server by entering a host  
name, the DNS server needs to be set on the scanner.  
3 Press the [Run] button.  
The connection test result is displayed.  
For details, refer to Connection Test Result (page 161).  
50  
Scanner Setup  
Installing Software  
This section describes the software that is required for the computer you want to connect the scanner to, the  
system requirements, and the installation method.  
When using PaperStream NX Manager, refer to the PaperStream NX Manager User's Guide.  
When using Scanner Central Admin, refer to the Scanner Central Admin User's Guide.  
HINT  
The software can be installed from the bundled Setup DVD-ROM or downloaded from the download site and  
then installed.  
Overview of the Bundled Software  
This product is bundled with the following software.  
● PaperStream IP driver  
The PaperStream IP driver is a scanner driver that conforms to the TWAIN/ISIS standard. It supports scanners  
connected to a network.  
There are three types of PaperStream IP drivers.  
- PaperStream IP (TWAIN)  
Conforms to the TWAIN standard. Used when you operate the scanner using TWAIN-compliant 32-bit  
applications.  
- PaperStream IP (TWAIN x64)  
Conforms to the TWAIN standard. Used when you operate the scanner using TWAIN-compliant 64-bit  
applications.  
It can be installed on 64-bit operating systems.  
- PaperStream IP (ISIS) Bundle  
Conforms to the ISIS standard. Used when you operate the scanner using ISIS-compliant applications.  
For details, refer to the PaperStream IP driver Help.  
● Network Setup Tool for fi-7300NX  
The following applications are included.  
These applications are used to connect fi-7300NX to a network to make the scanner available.  
- fi-7300NX Scanner Selection Tool  
Use this application to set a computer to be able to use a scanner connected to a network.  
For details, refer to the fi-7300NX Scanner Selection Tool Help.  
- fi-7300NX Certificate Registration Tool  
Use this application to register a certificate with the scanner if the network environment requires the  
certificate.  
For details, refer to the fi-7300NX Certificate Registration Tool Help.  
- fi-7300NX Button Event Manager  
Use this application to configure the settings for an image scanning application which is started up from  
the touch screen of the scanner when it is connected to a network.  
For details, refer to the help for fi-7300NX Button Event Manager.  
51  
Scanner Setup  
● Software Operation Panel  
You can configure settings that are related to scanning documents and managing consumable parts.  
It is installed together with the PaperStream IP driver.  
For details, refer to Scanner Settings (Software Operation Panel) (page 248).  
● Error Recovery Guide  
Displays the status of the scanner and a solution for a problem if an error occurs in the scanner.  
It is installed together with the PaperStream IP driver.  
Solutions for problems can also be checked in Troubleshooting (page 142).  
● PaperStream Capture  
An image scanning application which supports PaperStream IP (TWAIN)/PaperStream IP (ISIS) Bundle.  
By defining scan settings as document profiles, you can customize the settings according to your preference.  
● PaperStream Capture Pro (Trial)  
An image scanning application which supports PaperStream IP (TWAIN).  
It is the trial version of PaperStream Capture Pro.  
To use the full version, purchase and activate a license.  
In addition to the functions in PaperStream Capture, PaperStream Capture Pro also allows you to perform  
multistation operations and advanced meta data settings.  
For details, refer to the PaperStream Capture User's Guide.  
™
● ABBYY FineReader for ScanSnap  
This application converts images into files for applications such as Word or Excel (*1).  
It can be used when you scan documents with PaperStream Capture/PaperStream Capture Pro.  
Download it from the download site and install it.  
● 2D Barcode for PaperStream  
This application recognizes two-dimensional codes.  
It can be used with PaperStream IP (TWAIN) / PaperStream IP (ISIS) Bundle / PaperStream Capture.  
It is available as an option (sold separately).  
● Manuals  
Safety Precautions and the Operator's Guide are installed.  
● Scanner Central Admin Agent  
Install this application on the computer which the scanner is connected to in order to link with Scanner  
Central Admin Server.  
When the computer is linked with Scanner Central Admin Server, you can apply the updates such as the  
setting information of the scanner to multiple scanners.  
When PaperStream NX Manager is used, you do not have to install Scanner Central Admin Agent since the  
scanner has the linkage function with Scanner Central Admin Server.  
For details, refer to the Scanner Central Admin User's Guide.  
● fi Series Online Update  
This application checks for the latest software and firmware updates for fi Series and applies them.  
For details, refer to the fi Series Online Update Help.  
®
*1:Microsoft Office products need to be installed.  
52  
Scanner Setup  
System Requirements  
The system requirements for the computer on which software is to be installed are as follows.  
®
Operating system  
● Windows Server 2008 R2 Standard (64-bit) (Service Pack 1)  
®
● Windows 7 Home Premium (32-bit/64-bit) (Service Pack 1)  
®
● Windows 7 Professional (32-bit/64-bit) (Service Pack 1)  
®
● Windows 7 Enterprise (32-bit/64-bit) (Service Pack 1)  
®
● Windows 7 Ultimate (32-bit/64-bit) (Service Pack 1)  
®
● Windows Server 2012 Standard (64-bit) (*1)  
®
● Windows Server 2012 R2 Standard (64-bit) (*1)  
®
● Windows 8.1 (32-bit/64-bit) (including updates) (*1)  
®
● Windows 8.1 Pro (32-bit/64-bit) (including updates) (*1)  
®
● Windows 8.1 Enterprise (32-bit/64-bit) (including updates) (*1)  
®
● Windows 10 Home (32-bit/64-bit) (*1)  
®
● Windows 10 Pro (32-bit/64-bit) (*1)  
®
● Windows 10 Enterprise (32-bit/64-bit) (*1)  
®
● Windows 10 Education (32-bit/64-bit) (*1)  
®
● Windows Server 2016 Standard (64-bit) (*1)  
®
● Windows Server 2019 Standard (64-bit) (*1)  
®
®
CPU  
Intel Pentium 4 1.8 GHz or higher  
®
™
(Recommended: Intel Core i5 2.5 GHz or higher, excluding those for  
mobile devices)  
Memory  
1 GB or more (Recommended: 4 GB or more)  
5,400 rpm or more (Recommended: 7,200 rpm or more)  
1024 × 768 pixels or more, 65,536 colors or more  
11 GB or more of free hard disk space (*2)  
Required for installing software  
Hard disk drive  
Display resolution  
Hard disk space  
DVD drive  
Interface  
USB3.1 Gen1/USB3.0/USB2.0/USB1.1  
*1:The bundled software operates as a desktop application.  
*2:Required disk space for scanning documents varies according to the file size of the scanned images.  
53  
Scanner Setup  
Installation (Recommended)  
When [Installation (Recommended)] is selected, the following software is installed:  
Necessary software to use the scanner is installed all at once.  
● PaperStream IP (TWAIN)  
● PaperStream IP (TWAIN x64)  
● Network Setup Tool for fi-7300NX  
● Software Operation Panel  
● Error Recovery Guide  
● PaperStream Capture  
● Manuals  
● Scanner Central Admin Agent  
● fi Series Online Update  
1 Turn on the computer and log onto Windows as a user with administrator privileges.  
2 Insert the Setup DVD-ROM into the DVD drive.  
The [fi Series Setup] window appears.  
HINT  
If the [fi Series Setup] window does not appear, double-click "Setup.exe" in the Setup DVD-ROM via  
[Explorer] or [Computer].  
3 Click the scanner model name to be used (if the window for selecting a model name is displayed).  
4 Click the [Installation (Recommended)] button.  
5 Install the software by following the instructions displayed in the window.  
54  
Scanner Setup  
Installation (Custom)  
With [Installation (Custom)], select and install necessary software.  
1 In the same way as in Installation (Recommended) (page 54), perform steps 1 through 3.  
2 Click the [Installation (Custom)] button.  
3 Check the displayed contents and click the [Next] button.  
4 Select the check boxes for the software to be installed and click the [Next] button.  
5 Install the software by following the instructions displayed in the window.  
55  
Basic Operations  
This section explains how to operate the scanner.  
Turning the Power ON/OFF  
This section explains how to power on/off the scanner.  
HINT  
The method by which the scanner is powered on/off can be specified from one of the following:  
● Pressing the [Power] button on the scanner.  
● Using an AC power strip to control power supply for peripherals such as a scanner in accordance with the  
computer's power.  
● Turning on/off the scanner in accordance with the computer's power.  
For details, refer to Method of Turning the Scanner ON/OFF [Power SW Control] (page 304).  
How to Turn the Power ON  
1 Press the [Power] button on the scanner.  
The scanner is turned on, and the [Power] button lights in green.  
56  
Basic Operations  
The following screen is displayed on the touch screen while the scanner is in the startup process.  
How to Turn the Power OFF  
1 Press the [Power] button on the scanner for 2 seconds or more.  
The scanner is turned off, and the [Power] button switches off.  
57  
Basic Operations  
Login/Logout (Using PaperStream NX Manager)  
To establish a connection between the scanner and PaperStream NX Manager in order to use the scanner,  
logging in to PaperStream NX Manager is required.  
Log in to PaperStream NX Manager with one of the following methods.  
For details, refer to the PaperStream NX Manager User's Guide.  
● Username/Password  
In the login screen, enter a specific user name for logging in.  
● Smart card  
Log in with the user information that is stored on a smart card.  
● Job Group Code  
In the login screen, enter a specific job group code for logging in.  
● Login  
Username/Password  
1 The Login screen appears.  
2 Enter Username and Password, and press the [Login] button.  
58  
Basic Operations  
Smart card  
1 The Login screen appears.  
2 Hold a smart card over the contactless smart card reader.  
59  
Basic Operations  
Job Group Code  
1 The Login screen appears.  
2 Enter Job Group Code and then press the [Login] button.  
For details about job group codes, refer to the PaperStream NX Manager User's Guide.  
● Logout  
Press the icon in the upper right of the touch screen.  
60  
Basic Operations  
Entering and Resuming from Power Saving Mode  
The scanner enters power saving mode when it is left on without being used for a certain period of time.  
Power saving mode keeps the power consumption low when the scanner has not been used for a certain period  
of time.  
Power saving mode has two types of settings.  
● Power Save  
If the scanner is left powered on for 15 minutes (factory default setting) or longer without being used, it  
automatically enters power saving mode.  
When the scanner enters power saving mode, the touch screen switches off. The [Power] button flashes in  
green.  
To resume from power saving mode, perform one of the following:  
- Load a document in the ADF paper chute (feeder).  
- Press the touch screen.  
- Scans a document with the image scanning application.  
● Auto Shutdown  
The scanner is turned off automatically if it is left on without being used for a certain period of time (4 hours  
for the factory default setting).  
To turn the power back on after the power is turned off automatically, press the [Power] button on the  
scanner. For details, refer to How to Turn the Power ON (page 56).  
ATTENTION  
● If there is a document that remains on the paper path, the scanner may not enter power saving mode.  
Remove the documents by referring to When a Paper Jam Occurs (page 142).  
● For some image scanning applications, the scanner may not be turned off even if [Auto Shutdown hours]  
is specified.  
● If the scanner is automatically turned off while you are using the image scanning application, exit the  
application, and then turn the scanner back on.  
● For the operation of the power saving mode when [Fast] is selected for [Startup mode], refer to Power  
Management (page 224).  
HINT  
● To change the waiting time for the scanner to enter power saving mode  
Specify [Power Save minutes] in the [Power Save Mode] screen on the touch screen.  
The [Power Save Mode] screen can be displayed in the following procedure:  
→ [Scanner Settings] → [Power Management] → [Power Save Mode]  
When using the Software Operation Panel, refer to Waiting Time for the Scanner to Enter Power Saving  
Mode [Power saving] (page 303).  
● To prevent the scanner from being turned off automatically  
61  
Basic Operations  
Select [Disabled] for [Auto Shutdown hours] in the [Power Save Mode] screen on the touch screen.  
The [Power Save Mode] screen can be displayed in the following procedure:  
→ [Scanner Settings] → [Power Management] → [Power Save Mode]  
When using the Software Operation Panel, refer to Waiting Time for the Scanner to Enter Power Saving  
Mode [Power saving] (page 303).  
62  
Basic Operations  
Opening/Closing the ADF  
This section describes how to open and close the ADF.  
How to Open the ADF  
1 Remove all documents from the ADF paper chute (feeder).  
2 Pull the ADF release tab towards you to open the ADF.  
When the ADF is open, it might close accidentally. Be careful not to get your fingers  
caught.  
CAUTION  
63  
Basic Operations  
How to Close the ADF  
1 Close the ADF.  
Push the center of the ADF until it locks in place.  
Be careful not to get your fingers caught when closing the ADF.  
CAUTION  
ATTENTION  
Make sure there is no foreign matter caught inside the ADF when closing the ADF.  
64  
Basic Operations  
Setting Up the ADF Paper Chute (Feeder)  
Documents loaded in the ADF paper chute (feeder) are fed into the ADF one by one when scanning starts.  
Using the chute extension as described in the following procedure will feed documents smoothly.  
1 Pull out the chute extension.  
HINT  
Make sure to hold the scanner while pulling out the chute extension.  
65  
Basic Operations  
Setting Up the Stacker  
Documents loaded in the ADF paper chute (feeder) are ejected onto the stacker one by one when scanning starts.  
Using the stacker, stacker extension and stopper as described in the following procedure will keep the documents  
straight and feed them smoothly.  
Document Length Is A6 (Landscape) or Longer  
1 Pull out the stacker and stacker extension.  
Make sure to pull out the stacker extension all the way.  
2 Lift up the stopper.  
ATTENTION  
Do not lift up the stopper more than 90 degrees, because it may break.  
66  
Basic Operations  
Document Length Is Shorter than A6 (Landscape)  
1 Pull out the stacker.  
2 Lift up the stopper.  
ATTENTION  
Do not lift up the stopper more than 90 degrees, because it may break.  
HINT  
You can slide the stopper to adjust it to the length of documents.  
If the ejected documents are not neatly piled up, adjust the stopper to the length which is longer than the  
document length.  
67  
How to Perform a Basic Scan  
This section explains how to perform a basic scan.  
●
Operating with a Computer  
Start scanning with one of the following methods.  
● Using an Image Scanning Application on the Computer (page 69)  
● Using an Image Scanning Application Started on the Touch Screen (page 71)  
●
Operating with PaperStream NX Manager  
Start scanning with the following method.  
● Using a Job (With PaperStream NX Manager) (page 77)  
HINT  
When centralizing the operation of multiple scanners with PaperStream NX Manager, you need to set up an  
environment and configure settings for PaperStream NX Manager.  
For details, refer to the PaperStream NX Manager User's Guide.  
The PaperStream NX Manager User's Guide can be downloaded from the following web page:  
https://www.fujitsu.com/global/support/products/computing/peripheral/scanners/fi/manuals/  
68  
How to Perform a Basic Scan  
Using an Image Scanning Application on the Computer  
This section explains about the basic flow of performing a scan using an image scanning application on the  
computer.  
In this case, a scanner driver and an image scanning application that supports the scanner driver must be installed  
on the computer.  
The following scanner driver and image scanning applications are bundled with the scanner:  
● Scanner driver  
- PaperStream IP driver  
● Image scanning application  
- PaperStream Capture  
HINT  
For details about the scanner driver and image scanning applications, refer to Overview of the Bundled Software  
(page 51).  
Scanning procedures, operations, and scan setting items slightly vary depending on the image scanning application  
and the scanner driver.  
For details, refer to the help for the image scanning application and the scanner driver.  
1 Turn on the scanner.  
For details, refer to How to Turn the Power ON (page 56).  
2 Load a document in the ADF paper chute (feeder).  
Load the document face-down in the ADF paper chute (feeder).  
For details, refer to How to Load Documents (page 80).  
3 Start an image scanning application.  
4 Select a scanner driver to be used for scanning.  
For some image scanning applications, selection of a scanner driver may not be needed.  
5 Select a scanner.  
69  
How to Perform a Basic Scan  
To use a scanner connected to a network, select a scanner that is selected in fi-7300NX Scanner Selection  
Tool.  
For some image scanning applications, selection of a scanner may not be needed.  
6 In the setup window for the scanner driver, configure the scan settings.  
For some image scanning applications, the setup window for the scanner driver may not appear.  
7 Scan documents with the image scanning application.  
ATTENTION  
Do not perform an operation to disconnect the connection between the scanner and the computer such as the  
following:  
Example:  
● Disconnecting the USB cable  
● Disconnecting the LAN cable  
● Disconnecting the network  
● Logging off  
HINT  
When an image scanning application such as PaperStream Capture that allows you to create profiles is installed  
on a computer, by setting a profile for the scanner button in the scanning application setting, the profile name is  
displayed on the touch screen button of the scanner.  
When the scanning application on the computer is ready to scan a document, in some cases, it is possible to scan  
a document by pressing the [Scan Button] button on the touch screen of the scanner instead of operating the  
scanning application to scan a document.  
When the [Scan Button] button is available for a scan, even if the name of the [Scan Button] button on the touch  
screen of the scanner changes to a profile name, the profile name button will still be recognized as if it were the  
[Scan Button] button when it is pressed and a scan will be performed accordingly.  
70  
How to Perform a Basic Scan  
Using an Image Scanning Application Started on the Touch Screen  
This section explains about the basic flow of performing a scan using an image scanning application on the  
computer started from the touch screen of the scanner.  
In this case, there are necessary settings to be set in advance in order to perform a scan.  
1 Button Settings (page 73)  
Configure the settings for the touch screen buttons on the computer. Specify an application to be used for  
image scanning for each button.  
The buttons set in this step correspond with the buttons displayed in the touch screen of the scanner.  
The button setting procedure varies depending on the connection method of the scanner.  
● When establishing a connection via a USB cable  
Display the [Devices and Printers] setting window for Windows, and set the buttons in [Scan properties] for  
the scanner. For details, refer to Button Settings (page 73).  
● When establishing a connection via Wi-Fi or a wired LAN  
Set the buttons on fi-7300NX Button Event Manager. For details, refer to the help for fi-7300NX Button  
Event Manager.  
Access the help for fi-7300NX Button Event Manager in the following procedure.  
a Start up fi-7300NX Button Event Manager.  
● For Windows Server 2008 R2/Windows 7  
Select [Start] menu → [All Programs] → [fi Series] → [fi-7300NX Button Event Manager].  
● For Windows Server 2012  
Right-click the Start screen, and select [All apps] on the app bar → [fi-7300NX Button Event  
Manager] under [fi Series].  
● For Windows Server 2012 R2/Windows 8.1  
Select [↓] on the lower left side of the Start screen → [fi-7300NX Button Event Manager] under [fi  
Series].  
To display [↓], move the mouse cursor.  
● For Windows 10/Windows Server 2016/Windows Server 2019  
Select [Start] menu → [fi Series] → [fi-7300NX Button Event Manager].  
When fi-7300NX Button Event Manager is started,  
at the far right of the task bar.  
appears in the notification area located  
b Right-click  
.
Click [Help] on the menu that appears.  
2 Settings on the Image Scanning Application  
For some image scanning applications, settings on the image scanning application may be necessary.  
For details, refer to the help for the image scanning application.  
71  
How to Perform a Basic Scan  
3 Operations on the Scanner (page 76)  
Load documents on the scanner and press the touch screen button.  
Pressing the button starts the image scanning application and starts scanning.  
72  
How to Perform a Basic Scan  
Button Settings  
When the scanner is connected via a USB cable, set the touch screen buttons in the following procedure.  
1 Turn on the scanner and confirm that the scanner is connected to the computer.  
For details about how to turn on the scanner, refer to How to Turn the Power ON (page 56).  
For details about how to connect the scanner to the computer, refer to Icons on the Touch Screen (page 27).  
2 Open the [Control Panel] window.  
● Windows Server 2008 R2/Windows 7  
Click [Start] menu → [Control Panel].  
● Windows Server 2012  
Right-click the Start screen, and select [All apps] on the app bar → [Control Panel] under [Windows  
System].  
● Windows Server 2012 R2/Windows 8.1  
Click [↓] on the lower left side of the Start screen → [Control Panel] under [Windows System].  
To display [↓], move the mouse cursor.  
● Windows 10/Windows Server 2016/Windows Server 2019  
Click [Start] menu → [Windows System] → [Control Panel].  
3 Click [View devices and printers].  
The [Devices and Printers] window appears.  
4 Right-click on the scanner icon, and select [Scan properties] from the displayed menu.  
The properties window of the scanner appears.  
5 Click the [Events] tab and select a button to be set.  
From the [Select an event] drop-down list, select a button.  
The following buttons can be selected:  
73  
How to Perform a Basic Scan  
● [Scan Button]/[Send to 01] to [Send to 50]  
Select a button to use for scanning.  
The buttons displayed in the button list are in the same order as the buttons displayed in the touch screen.  
For details about the buttons displayed in the touch screen, refer to Operations on the Scanner (page 76).  
6 Select an image scanning application to be launched when the button is pressed.  
Click [Start this program] under [Actions], and select an image scanning application from the program list.  
7 Click the [OK] button.  
HINT  
● To set multiple buttons, repeat steps 5 to 6.  
● When an image scanning application such as PaperStream Capture that allows you to create profiles is installed  
on a computer, by setting a profile for the scanner button in the scanning application setting, the profile name  
is displayed on the touch screen button of the scanner.  
When the scanning application on the computer is ready to scan a document, in some cases, it is possible to  
scan a document by pressing the [Scan Button] button on the touch screen of the scanner instead of operating  
the scanning application to scan a document.  
74  
How to Perform a Basic Scan  
When the [Scan Button] button is available for a scan, even if the name of the [Scan Button] button on the  
touch screen of the scanner changes to a profile name, the profile name button will still be recognized as if it  
were the [Scan Button] button when it is pressed and a scan will be performed accordingly.  
75  
How to Perform a Basic Scan  
Operations on the Scanner  
1 Turn on the scanner.  
For details, refer to How to Turn the Power ON (page 56).  
2 Load a document in the ADF paper chute (feeder).  
Load the document face-down in the ADF paper chute (feeder).  
For details, refer to How to Load Documents (page 80).  
3 Press the button which can perform your desired scan from the buttons displayed on the touch screen.  
Pressing the button starts the image scanning application specified in Button Settings (page 73), and starts  
scanning.  
76  
How to Perform a Basic Scan  
Using a Job (With PaperStream NX Manager)  
This section explains about the basic flow of performing a scan using a job released from PaperStream NX Manager.  
To use a job for scanning documents, you need to set up an environment and configure the settings for PaperStream  
NX Manager.  
Scanning procedures and operations slightly vary depending on the structured environment.  
For details, refer to the PaperStream NX Manager User's Guide.  
1 Turn on the scanner.  
For details, refer to How to Turn the Power ON (page 56).  
2 When the login screen appears on the touch screen, authenticate and login.  
For details, refer to Login/Logout (Using PaperStream NX Manager) (page 58).  
3 Load a document in the ADF paper chute (feeder).  
Load the document face-down in the ADF paper chute (feeder).  
For details, refer to How to Load Documents (page 80).  
4 Select a job and start a scan by following the messages on the touch screen.  
For details about jobs and destinations where images are sent, refer to the PaperStream NX Manager User's  
Guide.  
77  
How to Load Documents  
This section explains how to load documents on the scanner.  
Loading Documents  
This section explains how to load documents of normal paper.  
Preparation  
HINT  
For details about the paper size and quality required for normal operations, refer to Documents for Scanning  
(page 81).  
1 Check the documents.  
a Check whether the documents to be loaded are of the same width or not.  
Ways to load documents differ depending on whether the documents are of the same width or not.  
If the documents are of different width, refer to Conditions for Mixed Batch Scanning (page 89) or  
Scanning Documents with Different Widths (page 96).  
b Check the number of sheets.  
2
Up to 80 sheets can be loaded (with paper weight of 80 g/m [20 lb] and thickness of the document  
stack under 8 mm).  
For details, refer to Loading Capacity (page 85).  
2 Fan the documents.  
a Grab a stack of documents, which should be 8 mm or less.  
78  
How to Load Documents  
b Hold both ends of the documents and fan them a few times.  
c Rotate the documents by 90 degrees and fan them in the same manner.  
d Perform steps a to c for all documents.  
e Align the top of the documents.  
79  
How to Load Documents  
How to Load Documents  
1 Pull out the chute extension according to the length of the documents.  
For details, refer to Setting Up the ADF Paper Chute (Feeder) (page 65).  
2 Adjust the stacker according to the length of the documents.  
For details, refer to Setting Up the Stacker (page 66).  
3 Load a document in the ADF paper chute (feeder).  
Load the document face-down in the ADF paper chute (feeder).  
ATTENTION  
● Remove all paper clips and staples.  
● Reduce the number of documents when documents are not fed into the scanner or overlapped  
documents are fed.  
4 Adjust the side guides to the width of the documents.  
Move the side guides so that there is no space between the side guides and the documents.  
When there is a space between the side guides and the documents, the documents may be fed skewed.  
80  
How to Load Documents  
Documents for Scanning  
Paper Size  
The following paper sizes can be scanned:  
Maximum size (width × length)  
● A4 (portrait) (210 × 297 mm/8.3 × 11.7 in.)  
● Legal (portrait) (8.5 × 14 in.)  
● Long page document (*1) (304.8 × 863 mm, 304.8 × 5,588  
mm)  
Minimum size (width × length)  
● 50.8 × 54.0 mm  
● 54.0 × 50.8 mm  
*1:Depending on the image scanning application or the scan setting of the scanner driver, the memory may be  
insufficient to perform scanning.  
Long page scanning supports documents with a length up to 5,588 mm (220 in.) when the resolution is set  
to 200 dpi or lower.  
Paper Type  
The following paper types are recommended:  
● Wood-free paper  
● Wood-containing paper  
● PPC paper (recycled)  
● Plastic card  
When using paper types other than the above, make sure you test with the same type of paper first to check if  
the document can be scanned.  
Paper Weight (Thickness)  
Documents with the following paper weights can be scanned:  
2
● 27 to 413 g/m (7.2 to 110 lb)  
2
● For A8 size or smaller, 128 to 209 g/m (34 to 56 lb)  
● For plastic cards, 1.4 mm or less  
81  
How to Load Documents  
Documents That May Not Be Scanned Successfully  
The following types of documents may not be scanned successfully:  
● Documents of non-uniform thickness (such as envelopes or documents with attachments)  
● Wrinkled or curled documents  
● Folded or torn documents  
● Tracing paper  
● Coated paper  
● Carbon paper  
● Photosensitive paper  
● Perforated documents  
● Documents that are not square or rectangular  
● Very thin paper  
● Very thick paper  
● Photographs (photographic paper)  
Documents That Must Not Be Scanned  
The following types of documents must not be scanned:  
● Paper-clipped or stapled documents  
● Documents on which the ink is still wet  
● Documents smaller than the following size:  
- 50.8 × 54 mm/2 × 2.1 in. (width × length)  
- 54 × 50.8 mm/2.1 × 2 in. (width × length)  
● Documents wider than 216 mm (8.5 in.)  
● Documents other than paper/plastic card (such as fabric, metal foil and OHP film)  
● Important documents that must not be damaged or smeared  
82  
How to Load Documents  
Precautions  
● Notes on the documents to be scanned  
Depending on the documents to be scanned, take note of the following.  
● Since carbonless paper contains chemical substances that may harm the rollers such as the brake roller and  
pick roller, take note of the following:  
- Cleaning  
If paper jams occur frequently, clean the brake roller and pick roller.  
For details, refer to Daily Care (page 114).  
- Replacing the consumables  
The life of the brake roller and pick roller may end sooner compared to scanning wood-free papers.  
● When scanning wood containing papers, the life of the brake roller and pick roller may end sooner compared  
to scanning wood-free papers.  
● The brake roller and pick roller may be damaged when a photo/sticky note on a document comes into contact  
with these parts during scanning.  
● The surface of the document may be damaged when gloss papers such as photographs are scanned.  
● The light of the LED may reflect brightly when gloss papers are scanned.  
● When scanning semi-transparent documents, set [Brightness] higher in the scanner driver to avoid bleed-  
through.  
● When you scan documents written in lead pencil, make sure you clean the rollers frequently.  
For details about cleaning, refer to Daily Care (page 114).  
● If documents are not fed, or documents are fed overlapped or jammed frequently, refer to Troubleshooting  
(page 162).  
● All documents must be flat on the leading edge.  
Make sure that curls on the leading edge of the documents are kept within the following range.  
● Notes on plastic cards  
When you scan plastic cards, take note of the following.  
● Make sure you use a card that contains the following specifications, and check if the card can be fed before  
scanning it.  
- Type: Compliant with the ISO7810 ID-1 type  
- Size: 85.6 × 53.98 mm  
83  
How to Load Documents  
- Thickness: 1.4 mm or less  
- PVC (polyvinyl chloride) or PVCA (polyvinyl chloride acetate)  
● Up to three plastic cards can be loaded in the ADF paper chute (feeder).  
Note that you can only load one card at a time if the plastic card is embossed.  
● It is recommended that the card should be placed face-down in the ADF paper chute.  
● Thick or rigid cards that are difficult to bend may be fed skewed.  
● If there is dirt on the surface of the card, such as grease marks (fingerprints), perform scanning after wiping  
the dirt off.  
● Scanning a thick document such as a plastic card will always be falsely detected as overlapped documents.  
In that case, specify one of the following settings and try scanning again.  
- Use the intelligent multifeed detection function.  
- Disable the setting to detect overlapped documents by the ultrasonic sensor.  
- Scan with Manual Single Mode.  
84  
How to Load Documents  
Loading Capacity  
The number of sheets that can be loaded in the ADF paper chute (feeder) is determined by the paper size and  
paper weight.  
See the graph below.  
2
Unit  
lb kg  
g/m  
Conversion 27  
7.2 23  
11 35  
17 55  
21 69  
41  
64  
80  
105 28 90  
128 34 110  
157 42 135  
209 56 180  
256 68 220  
413 110 355  
85  
How to Load Documents  
Area Not to Be Perforated  
An error may occur when there are punched holes in the area colored in light pink in the Figure 1.  
Fig. 1  
ATTENTION  
The above condition applies when the document is set to the center of the pick roller width.  
HINT  
If there are any holes in the 35 mm-wide central column, you can move the document to the left or right to  
avoid an error.  
86  
How to Load Documents  
Conditions Required to Accurately Detect Overlapped Documents (Multifeed)  
Multifeed is an error that occurs when two or more sheets are overlapped and fed at once.  
Overlapped documents are detected with the ultrasonic sensor or according to the difference in length of the  
documents.  
The following conditions are required for an accurate detection.  
Detecting Overlapped Documents with the Ultrasonic Sensor  
2
● Paper weight: 27 to 413 g/m (7.2 to 110 lb)  
● Do not punch holes within 35 mm (1.38 in.) over the center of the document.  
Refer to Fig. 1 in Area Not to Be Perforated (page 86).  
● Do not attach other documents with glue or other adhesive within 35 mm (1.38 in.) over the center of  
the document.  
Refer to Fig. 1 in Area Not to Be Perforated (page 86).  
Detecting Overlapped Documents according to the Difference in Length  
● Load the documents of the same length in the ADF paper chute (feeder).  
● Variation in document lengths: 1% or less  
● Do not punch holes within 35 mm (1.38 in.) over the center of the document.  
Refer to Fig. 1 in Area Not to Be Perforated (page 86).  
Detecting Overlapped Documents with the Ultrasonic Sensor and According to the Difference in Length  
● Load the documents of the same length in the ADF paper chute (feeder).  
2
● Paper weight: 27 to 413 g/m (7.2 to 110 lb)  
● Variation in document lengths: 1% or less  
● Do not punch holes within 35 mm (1.38 in.) over the center of the document.  
Refer to Fig. 1 in Area Not to Be Perforated (page 86).  
● Do not attach other documents with glue or other adhesive within 35 mm (1.38 in.) over the center of  
the document.  
Refer to Fig. 1 in Area Not to Be Perforated (page 86).  
ATTENTION  
● The above condition applies when the document is set to the center of the pick roller width.  
● When an option to detect overlapping with the ultrasonic sensor is selected, scanning a thick document  
such as a plastic card will be falsely detected as overlapping of documents.  
In that case, specify one of the following settings and try scanning again.  
- Use the intelligent multifeed detection function.  
- Disable the setting to detect overlapped documents by the ultrasonic sensor.  
- Scan with Manual Single Mode.  
87  
How to Load Documents  
HINT  
● The accuracy of detection for overlapped documents may drop depending on the document type.  
Overlapping cannot be detected for the top 30 mm (1.18 in.) of a document in the feeding direction.  
● On the [Multifeed Detection Area] screen, you can specify an area not to detect overlapping of documents  
within the area described in Fig. 1 in Area Not to Be Perforated (page 86).  
The [Multifeed Detection Area] screen can be displayed in the following procedure:  
→ [Scanner Settings] → [Paper Source/Feeding] → [Multifeed Detection Area]  
When using the Software Operation Panel, refer to Settings Related to the Detection for Overlapped  
Documents (Multifeed) (page 290).  
88  
How to Load Documents  
Conditions for Mixed Batch Scanning  
The following conditions apply when a mixed batch of documents with different paper weights/friction  
coefficients/sizes is scanned.  
Make sure to test a few sheets first to check if the mixed batch of documents can be fed.  
Paper Direction  
Align the direction of the paper fiber with the feed direction.  
Paper Weight (Thickness)  
Documents with the following paper weights can be scanned when scanning a mixed batch of documents  
with different paper weights:  
2
27 to 413 g/m (7.2 to 110 lb)  
Friction Coefficient  
It is recommended that the same paper brand from the same manufacturer is used for documents.  
When different paper manufacturers/brands are mixed in documents to be scanned, it affects the feeding  
performance as the difference in friction coefficient increases.  
The following friction coefficients are recommended:  
0.35 to 0.60 (reference value for paper friction coefficient)  
Document Position  
Load all documents covering the width of the pick roller.  
For a guideline for mixed batch scanning, refer to Combinations of Standard Paper Sizes in a Mixed Batch  
(page 91) in Paper Size (page 90).  
89  
How to Load Documents  
HINT  
When the smallest document covers the width of the pick roller even when it is loaded towards one side  
as shown in the image below, load documents aligned on one side. So that it prevents documents from  
skewing when being fed.  
Paper Size  
When a mixed batch with different sizes is scanned, not feeding the documents straight may cause  
troubles such as paper jams or part of the image to appear missing.  
It is recommended that you check the scanned images if the documents were fed skewed.  
ATTENTION  
● When a mixed batch with different sizes is scanned, documents are more likely to skew because the  
side guides do not contact every sheet.  
● Do not specify the detection method by document length when scanning a mixed batch of documents  
with different lengths and detecting overlapped documents.  
90  
How to Load Documents  
Combinations of Standard Paper Sizes in a Mixed Batch  
Refer to the table below for a guideline of the range available for mixed batch scanning.  
LTR: Letter size  
A3-CS:Carrier Sheet  
(P): Portrait  
(L): Landscape  
ATTENTION  
B8 (portrait) and A8 (portrait) documents cannot be mixed with other sizes in the same batch.  
Documents That Cannot Be Scanned in a Mixed Batch  
The following types of documents cannot be mixed in the same batch:  
● Carbonless paper  
● Bond paper  
● Perforated documents  
● Thermal paper  
● Carbon-backed paper  
● OHP film  
91  
How to Load Documents  
● Tracing paper  
Conditions for Automatic Page Size Detection  
[Automatic Page Size Detection] does not work with the following type of documents:  
● Non-rectangular documents  
[Automatic Page Size Detection] may not work with the following types of documents:  
2
● Thin paper (52 g/m [14 lb] or less)  
● White documents with glossy edges  
● Documents with darkish (gray) edges  
92  
How to Load Documents  
Conditions for Using the Carrier Sheet  
● Paper Size  
The following paper sizes can be scanned:  
● Carrier Sheet (216 × 297 mm)  
● A3 (297 × 420 mm) (*1)  
● A4 (210 × 297 mm)  
● A5 (148 × 210 mm)  
● A6 (105 × 148 mm)  
● B4 (257 × 364 mm) (*1)  
● B5 (182 × 257 mm)  
● B6 (128 × 182 mm)  
● Business card (51 × 89 mm) (*2)  
● Letter (8.5 × 11 in./216 × 279.4 mm)  
● Double Letter (11 × 17 in./279.4 × 431.8 mm) (*1)  
● Custom size  
- Width  
25.4 to 216 mm (1 to 8.5 in.)  
- Length  
25.4 to 297 mm (1 to 11.69 in.)  
*1:Fold in half for scanning.  
*2:Available when scanning with PaperStream IP (ISIS) Bundle.  
● Paper Conditions  
Paper Type  
The following paper type is recommended:  
● Standard office paper  
Paper Weight (Thickness)  
Documents with the following paper weight can be scanned:  
2
● Up to 209 g/m (56 lb)  
Documents with the following paper weight can be scanned when folded in half:  
2
● Up to 105 g/m (28 lb)  
Precautions  
Take note of the following:  
● Up to three Carrier Sheets can be loaded at once.  
93  
How to Load Documents  
● Depending on the image scanning application, there may be insufficient memory to perform a [Double-  
page spread] scan using the Carrier Sheet in high resolution.  
In that case, specify a lower resolution and try scanning again.  
● Do not write on, color, stain, or cut the end with a black and white pattern on the Carrier Sheet.  
Otherwise, the Carrier Sheet may not be recognized correctly.  
● Do not load the Carrier Sheet upside down.  
Otherwise, a paper jam may occur and damage the Carrier Sheet and the document inside.  
● Do not leave a document inside the Carrier Sheet for a long time.  
Otherwise, the ink on the document may be transferred onto the Carrier Sheet.  
● Do not leave the Carrier Sheet in high temperature places such as under direct sunlight or near a heating  
apparatus for a long time.  
Also, do not use the Carrier Sheet in such environments.  
Otherwise, the Carrier Sheet may deform.  
● Do not fold or pull the Carrier Sheet.  
● Do not use a damaged Carrier Sheet.  
Doing so may damage or cause the scanner to malfunction.  
● To avoid deformation, keep the Carrier Sheet on a flat surface without any weight on it.  
● Do not slide your finger on the edge of the Carrier Sheet.  
Doing so may cut your finger.  
● If paper jams occur frequently, feed about 50 sheets of PPC paper (recycled paper) before scanning with  
the Carrier Sheet.  
The PPC paper can either be blank or printed.  
● Paper jams may occur when several small documents (such as photos or postcards) are placed in the  
Carrier Sheet for scanning.  
It is recommended to place only one document at a time in the Carrier Sheet.  
94  
Various Ways to Scan  
This section explains how to configure the scanner settings and scan different types of documents with the image  
scanning application.  
For information on other ways to scan which are not explained here, refer to the image scanning application or  
scanner driver's Help.  
95  
Various Ways to Scan  
Scanning Documents with Different Widths  
ATTENTION  
When you scan a mixed batch with different widths, some of the narrower documents may be skewed or not fed  
into the ADF.  
In that case, separate the documents by their widths, and scan them in different batches.  
HINT  
For details about document requirements for scanning a mixed batch of documents, refer to Conditions for Mixed  
Batch Scanning (page 89).  
1 Align the top of the documents.  
2 Place the documents at the center of the ADF paper chute (feeder), and adjust the side guides to the  
widest document in the batch.  
96  
Various Ways to Scan  
ATTENTION  
Load all documents above the center of the pick roller. If documents are loaded outside of the pick roller  
width, they may be fed skewed or not fed into the ADF.  
3 Adjust the stacker to fit the longest document.  
For details, refer to Setting Up the Stacker (page 66).  
4 In the scanner driver, configure the scan settings to detect the paper size automatically.  
For details, refer to the help for the scanner driver.  
5 Scan documents with the image scanning application.  
For details, refer to the help for the image scanning application.  
97  
Various Ways to Scan  
Scanning Documents Folded in Half  
Sliding the feed mode switch to the left to switch the feed mode to Manual Single Mode allows you to scan a  
document folded in half (a document of A3 or Double Letter size that is folded in half) as it is.  
ATTENTION  
When a document folded in half is scanned, the document may be fed skewed if the folded part is too thick.  
1 Fold the document in half so that the sides to be scanned are facing out.  
Fold it firmly and smooth out any creases.  
Otherwise, it may cause the document to skew while feeding is in progress and result in a skewed image.  
Example  
2 Load the document folded in half in the ADF paper chute (feeder).  
98  
Various Ways to Scan  
For details, refer to How to Load Documents (page 80).  
3 Slide the feed mode switch to the left to switch the feed mode to Manual Single Mode.  
On the top of the touch screen, [Manual Single Mode] is displayed.  
4 Scan documents with the image scanning application.  
For details, refer to the help for the image scanning application.  
ATTENTION  
● Moving the feed mode switch during a scan causes an error.  
● If the feed mode switch is in Manual Single Mode, overlapped documents cannot be detected by the  
ultrasonic sensor.  
HINT  
The scanner will wait for the next document to be loaded until the time specified for [Timeout seconds] in  
the [Manual Feeding] screen on the touch screen, even if there is no document in the ADF paper chute  
(feeder).  
The [Manual Feeding] screen can be displayed in the following procedure:  
99  
Various Ways to Scan  
→ [Scanner Settings] → [Paper Source/Feeding] → [Manual Feeding]  
When using the Software Operation Panel, refer to Waiting Time in Manual Feeding [Manual Feeding]  
(page 301).  
100  
Various Ways to Scan  
Scanning Documents such as Envelopes or Multi-Layered Transfer Paper  
Sliding the feed mode switch to the left to switch the feed mode to Manual Single Mode allows you to scan  
documents such as envelopes and multi-layered transfer paper.  
ATTENTION  
For details about the paper weights of the documents that can be scanned, refer to Documents for Scanning  
(page 81).  
1 Load a document in the ADF paper chute (feeder).  
To scan a multi-layered transfer paper, position the bound edge first when loading the paper.  
For details, refer to How to Load Documents (page 80).  
2 Slide the feed mode switch to the left to switch the feed mode to Manual Single Mode.  
On the top of the touch screen, [Manual Single Mode] is displayed.  
3 Scan documents with the image scanning application.  
For details, refer to the help for the image scanning application.  
101  
Various Ways to Scan  
ATTENTION  
● Moving the feed mode switch during a scan causes an error.  
● If the feed mode switch is in Manual Single Mode, overlapped documents cannot be detected by the  
ultrasonic sensor.  
HINT  
The scanner will wait for the next document to be loaded until the time specified for [Timeout seconds] in  
the [Manual Feeding] screen on the touch screen, even if there is no document in the ADF paper chute  
(feeder).  
The [Manual Feeding] screen can be displayed in the following procedure:  
→ [Scanner Settings] → [Paper Source/Feeding] → [Manual Feeding]  
When using the Software Operation Panel, refer to Waiting Time in Manual Feeding [Manual Feeding]  
(page 301).  
102  
Various Ways to Scan  
Scanning Photographs and Clippings  
Using the Carrier Sheet allows you to scan documents that can be damaged quite easily such as photographs, or  
documents that are difficult to load directly such as newspaper clippings.  
1 Place the document inside the Carrier Sheet.  
Open the Carrier Sheet and place the document against the top center of the Carrier Sheet.  
2 Load the Carrier Sheet with the end with the black and white pattern as the leading edge and with the  
scanning side facing the ADF paper chute (feeder) (face-down).  
Secure the Carrier Sheet with the side guides to avoid skewing.  
3 Configure the scan settings in the scanner driver to use the Carrier Sheet.  
For details, refer to the help for the scanner driver.  
4 Scan documents with the image scanning application.  
For details, refer to the help for the image scanning application.  
ATTENTION  
● The image is output at the center of the page in the size specified for [Paper Size] in the scanner driver.  
103  
Various Ways to Scan  
● When [Automatic] is specified for [Paper Size] in the scanner driver, the most suitable size is selected from  
standard sizes which can be specified for [Paper Size]. Note that the size of the image may become smaller  
than the original document depending on the document scanned, or part of the image may appear missing.  
Example  
When an A5 size image is printed in the center of an A4 size document  
→ The image is output in A5 size.  
To output the scanned image in the actual size of the document, specify the document size for [Paper size].  
HINT  
In the following cases, place a blank (white) sheet of paper behind the document when scanning.  
● The scanned image is not output in the actual size of the document when [Automatic] is specified for [Paper  
size] in the scanner driver.  
● Shadows appear around the edges of the scanned image.  
● Black lines appear around the edges of a uniquely shaped cutting.  
● Image outside the document appears on the scanned image.  
104  
Various Ways to Scan  
Scanning Long Page Documents  
Documents with a length up to 5,588 mm (220 in.) can be scanned by long page scanning.  
Depending on the resolution setting or the image scanning application, the document sizes that can be scanned  
may differ.  
For details, refer to the help for the scanner driver and the image scanning application.  
1 Load a document in the ADF paper chute (feeder).  
For details, refer to How to Load Documents (page 80).  
ATTENTION  
● Long page documents should be loaded one sheet at a time in the ADF paper chute (feeder).  
● When you scan long pages, take note of the following:  
- When loading a document  
Hold the document down with your hand so it does not fall out of the ADF paper chute (feeder).  
- When the document is ejected  
105  
Various Ways to Scan  
Secure enough space around the stacker and catch the ejected sheet so that it does not fall off the  
stacker.  
HINT  
To scan long pages, perform the following:  
● Pull out the chute extension.  
For details, refer to Setting Up the ADF Paper Chute (Feeder) (page 65).  
● Pull out the stacker extension all the way.  
For details, refer to step 1 in Document Length Is A6 (Landscape) or Longer (page 66).  
2 In the scanner driver, configure the scan settings to scan the paper size of the long page.  
For details, refer to the help for the scanner driver.  
3 Scan documents with the image scanning application.  
For details, refer to the help for the image scanning application.  
106  
Various Ways to Scan  
Feeding Documents Manually  
Documents can also be loaded manually one sheet at a time in the ADF paper chute (feeder).  
The scanner waits for the next document to be loaded within a specified time. Scanning will continue as long as  
another document is loaded within the set time, and stops if no document is loaded.  
By using this method, you can perform scanning as you check the documents one by one.  
Manual feeding is effective in the following cases:  
● To scan documents as you check the contents of each sheet  
● To scan documents that are fed overlapped or jammed when the documents are loaded together in a batch  
● To continue scanning documents such as magazines or newspaper clippings that cannot be loaded together, one  
at a time  
● To scan a document folded in half, an envelope, or a multi-layered transfer paper one at a time  
1 Configure the settings for the scanner.  
● When scanning more than one document manually  
a In the [Manual Feeding] screen on the touch screen, set [Continuous Feed Mode] to on and  
specify [Timeout seconds].  
The [Manual Feeding] screen can be displayed in the following procedure:  
→ [Scanner Settings] → [Paper Source/Feeding] → [Manual Feeding]  
When using the Software Operation Panel, refer to Waiting Time in Manual Feeding [Manual  
Feeding] (page 301).  
● When scanning a document folded in half, an envelope, or a multi-layered transfer paper manually  
a Slide the feed mode switch to the left to switch the feed mode to Manual Single Mode.  
b In the [Manual Feeding] screen on the touch screen, specify [Timeout seconds].  
The [Continuous Feed Mode] setting is ignored, and the [Timeout seconds] setting is enabled.  
The [Manual Feeding] screen can be displayed in the following procedure:  
→ [Scanner Settings] → [Paper Source/Feeding] → [Manual Feeding]  
When using the Software Operation Panel, refer to Waiting Time in Manual Feeding [Manual  
Feeding] (page 301).  
ATTENTION  
For details about the paper weights of the documents that can be scanned, refer to Documents for  
Scanning (page 81).  
When a document folded in half is scanned, the document may be fed skewed if the folded part is too  
thick.  
2 Load a document in the ADF paper chute (feeder).  
Load the document face-down in the ADF paper chute (feeder).  
107  
Various Ways to Scan  
To scan a multi-layered transfer paper, position the bound edge first when loading the paper.  
3 Scan documents with the image scanning application.  
For details, refer to the help for the image scanning application.  
After the document is scanned, the rollers inside the ADF keep rotating, waiting for the next document to be  
loaded until the timeout time specified in the touch screen or Software Operation Panel.  
When the Scanner is in Manual Single Mode, it waits for the next document to be loaded without having the  
rollers inside the ADF rotate.  
4 Load the next document in the ADF paper chute (feeder).  
5 Repeat step 4 until all documents are scanned.  
Scanning will stop if no document is loaded in the ADF paper chute (feeder) within the timeout time  
specified in the touch screen or Software Operation Panel.  
HINT  
● Pressing the [Stop] button on the touch screen while the scanner is waiting for the next document to be loaded  
will stop the scan immediately.  
● The scanner will wait for documents to be loaded until the specified timeout time elapses even if you start  
scanning with no document in the ADF paper chute (feeder).  
● If you use manual feeding frequently, the replacement cycle of the consumables may be shortened.  
108  
Various Ways to Scan  
Configuring Not to Detect Certain Overlap Patterns  
If detecting overlapped documents during a scan is set, when you scan a document with a paper attachment  
such as a sticky note, receipt, or photo, it is detected as overlapped documents, and the scan may stop. Use the  
intelligent multifeed detection function not to detect these types of documents.  
This function has two modes, a mode that is used to configure the settings manually by a user every time the  
scanner detects overlapped documents, and a mode that is used to configure the settings automatically by the  
scanner based on the overlap patterns (length and location) for paper attachments such as sticky notes,  
receipts, or photos that the scanner has memorized.  
To use this setting, detecting overlapped documents needs to be set in advance.  
● [Multifeed Detection] in the scanner driver  
For details, refer to the help for the scanner driver.  
● [Multifeed Detection] on the touch screen or [Multifeed] on the Software Operation Panel  
For details about the settings on the touch screen, refer to Multifeed Detection (page 232).  
For details about the settings on the Software Operation Panel, refer to Specifying a Method to Detect  
Overlapped Documents [Multifeed] (page 290).  
The following three operation modes are available.  
Operation mode  
Description  
Manually Bypass  
Specify whether or not to detect overlapped documents every  
time they are detected.  
Automatically Bypass (combination of  
length and position)  
Specify the setting not to automatically detect overlapped  
documents when the paper attachment is the same length and  
in the same location as memorized.  
Automatically Bypass (length)  
Specify the setting not to automatically detect overlapped  
documents when the paper attachment is the same length or  
shorter as memorized.  
Select an operation mode in the [Intelligent Multifeed Detection] screen on the touch screen.  
The [Intelligent Multifeed Detection] screen can be displayed in the following procedure.  
→ [Scanner Settings] → [Paper Source/Feeding] → [Intelligent Multifeed Detection]  
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Various Ways to Scan  
When using the Software Operation Panel, refer to Setting to Ignore Certain Overlap Patterns [Intelligent  
Multifeed Function] (page 299).  
Operational Procedure  
1 If [Multifeed detected (Overlap)] (error code: "J2:55") is displayed on the touch screen, either press the  
[Eject Document] button to eject the document from the paper path or open the ADF to remove the  
document.  
For details, refer to How to Open the ADF (page 63).  
When the ADF is open, it might close accidentally. Be careful not to get your fingers  
CAUTION  
caught.  
2 If you open the ADF to remove the document, close it.  
For details, refer to How to Close the ADF (page 64).  
Be careful not to get your fingers caught when closing the ADF.  
CAUTION  
ATTENTION  
Confirm that the ADF is closed properly. Otherwise, documents may not be fed into the ADF.  
3 Load the removed document back in the ADF paper chute (feeder).  
4 Respond to a message that is displayed in the touch screen.  
The following settings can be configured depending on the operation mode that is set in the [Intelligent  
Multifeed Detection] screen.  
● For [Manually Bypass]  
- [Disable the multifeed detection for the next document]  
Select whether to detect overlapped documents for the next scan.  
- [Keep Multifeed Images]  
Select whether to save the image when overlapped documents are detected.  
This may not be displayed depending on the scanner driver settings.  
● For [Automatically Bypass (combination of length and position)]  
- [Memorize Patterns]  
Select whether you set the scanner to memorize the paper overlapping patterns.  
- [Keep Multifeed Images]  
Select whether to save the image when overlapped documents are detected.  
This may not be displayed depending on the scanner driver settings.  
● For [Automatically Bypass (length)]  
- [Memorize Patterns]  
110  
Various Ways to Scan  
Select whether you set the scanner to memorize the paper overlapping patterns.  
- [Keep Multifeed Images]  
Select whether to save the image when overlapped documents are detected.  
This may not be displayed depending on the scanner driver settings.  
With the above procedure complete, the scanner operates as follows depending on the operation mode that is set in  
the [Intelligent Multifeed Detection] screen.  
● For [Manually Bypass]  
The scanner scans the next sheet without detecting overlapped documents, and from the second sheet onwards,  
detects overlapped documents based on the setting configured in the scanner driver, on the touch screen, or on  
the Software Operation Panel.  
● For [Automatically Bypass (combination of length and position)]  
The scanner memorizes the length and location of the paper attachment that was detected as overlapped  
documents, and continues scanning. After that, documents with the same overlap pattern are not detected as  
overlapped documents (*1) (*2).  
● For [Automatically Bypass (length)]  
The scanner memorizes the length of the longest paper attachment that was detected as overlapped documents,  
and continues scanning. After that, documents with the same overlap pattern or with a shorter overlap pattern  
are not detected as overlapped documents (*2).  
*1:Eight of the most recent overlap patterns can be memorized when [When powering off] in [Memorize overlap  
pattern] is enabled.  
*2:The memorized overlap patterns can be erased in the [Intelligent Multifeed Detection] screen on the touch  
screen, or the Software Operation Panel. You can erase overlap patterns that were not supposed to be  
memorized, but be careful with this operation because all memorized patterns will be erased.  
111  
Various Ways to Scan  
Disabling the Paper Protection Function  
If you attempt to scan a wrinkled document with the paper protection function set to enabled, the scanner may  
mistake it as a paper jam even though paper is fed normally, which causes paper protection to be performed  
and forces a scan to be stopped. In this case, you can disable paper protection only for the protected document  
to be scanned again.  
Operational Procedure  
1 When [Paper protection (feeding noise)] (error code: "J0:37") or [Paper protection (feeding accuracy)]  
(error code: "J0:51") is displayed on the touch screen, open the ADF and remove the document.  
For details, refer to How to Open the ADF (page 63).  
When the ADF is open, it might close accidentally. Be careful not to get your fingers  
CAUTION  
caught.  
2 Close the ADF.  
For details, refer to How to Close the ADF (page 64).  
Be careful not to get your fingers caught when closing the ADF.  
CAUTION  
ATTENTION  
Confirm that the ADF is closed properly. Otherwise, documents may not be fed into the ADF.  
3 Load the removed document back in the ADF paper chute (feeder).  
4 Respond to a message that is displayed in the touch screen.  
The following setting can be configured.  
Disable the paper protection for the next document  
Select whether to disable the paper protection to scan the protected document again.  
5 Press the [Scan] button.  
Starts scanning documents.  
The paper protection function is disabled for the first sheet of documents. From the second sheet onwards,  
the paper protection function is enabled.  
HINT  
If errors to protect documents are frequently displayed on the touch screen, refer to Paper Protection Is Set Off  
Frequently (page 207).  
112  
Various Ways to Scan  
Counting the Number of Documents  
The number of documents can be counted without outputting images of the documents.  
This operation is useful for checking the number of documents when you scan a large number of documents.  
1 Turn on the scanner.  
For details, refer to How to Turn the Power ON (page 56).  
2 Check that the feed mode switch is positioned to the right.  
The number cannot be counted when the feed mode switch is in Manual Single Mode.  
3 On the touch screen, press  
→ [Paper Source/Feeding] →[Document Count].  
The [Document Count] screen is displayed.  
4 Load documents in the ADF paper chute (feeder).  
For details, refer to How to Load Documents (page 80).  
5 Press the [Start] button on the touch screen.  
The number of documents that are loaded in the scanner is counted.  
The number of documents is displayed in the [Document Count] screen.  
ATTENTION  
Documents may not be counted correctly if overlapped documents are fed.  
113  
Daily Care  
This section describes how to clean the scanner.  
● Do not use aerosol spray or spray that contains alcohol. Paper dust blown up by strong air  
CAUTION  
from the spray may enter inside the scanner which may cause the scanner to fail or  
malfunction.  
Also note that sparks generated by static electricity may cause a fire.  
● The inside of the ADF becomes very hot when the scanner is being used.  
Before you start cleaning the inside of the ADF, make sure to turn off the power, unplug  
the power cable and wait for at least 15 minutes for the inside of the ADF to cool down.  
Cleaning Materials  
Name  
Part No.  
Notes  
Cleaner F1  
PA03950-0352  
100 ml  
Liquid cleaner to use for removing dirt and stains  
Cleaning Paper  
Cleaning Wipe  
CA99501-0012  
PA03950-0419  
10 sheets  
Used to clean the inside of the scanner with ease.  
Spray it with Cleaner F1 and scan it with the scanner  
in the same way as a document.  
24 packets  
Pre-moistened with Cleaner F1. It can be used instead  
of moistening a cloth with Cleaner F1.  
Cotton swab  
Dry cloth  
Commercially  
available  
Used to clean a tiny part such as the ultrasonic sensor.  
Used to wipe off dirt and stains. Moisten it with  
Cleaner F1 for cleaning.  
ATTENTION  
In order to use the cleaning materials safely and correctly, read the precautions on each product thoroughly.  
For more information about the cleaning materials, contact the distributor/dealer where you purchased this  
product. Refer to the contact information in the Contact List if supplied with this product, or refer to the contact  
114  
Daily Care  
information in the Contact for Inquiries section if provided in Safety Precautions supplied with this product, and  
then make an inquiry.  
115  
Daily Care  
Location and Frequency  
Location  
Frequency  
Inside of the scanner (ADF)  
Brake roller  
Pick roller  
Every 5,000 sheets  
Plastic idler roller  
Glass  
Ultrasonic sensor  
Document sensor  
Feed roller  
Eject roller  
Outside of the scanner  
Scanner  
Clean when dust and dirt are noticeable.  
Touch screen  
The inside of the scanner (ADF) needs to be cleaned regularly for every certain number of sheets scanned. The  
scanner records the number of sheets scanned so that you can check the number of sheets scanned after you  
cleaned it last.  
The procedure to check the number of sheets scanned is as follows.  
1 On the touch screen, press  
→ [Cleaning & Maintenance] → [Consumable counters].  
2 On the [Consumable counters] screen, check the value for [After cleaning].  
● When the background color of the counter is yellow  
It is about time to clean the scanner.  
● When the background color of the counter is red  
It is time to clean the scanner. Clean the scanner.  
To use the Software Operation Panel in order to check the value, refer to Settings Related to Sheet Counters  
(page 266).  
ATTENTION  
Cleaning cycles may vary depending on the condition of the documents. Also, cleaning must be performed  
more frequently when the following types of documents are scanned:  
● Smooth-faced documents such as coated paper  
● Documents with printed text/graphics that almost cover the entire surface  
● Chemically-treated documents such as carbonless paper  
● Documents containing a large amount of calcium carbonate  
● Documents written in lead pencil  
116  
Daily Care  
● Documents on which the toner is not sufficiently fused  
117  
Daily Care  
Cleaning the Outside of the Scanner  
● Scanner  
The scanner including the ADF paper chute (feeder) and the stacker should be cleaned with either a piece of  
dry cloth, a cloth moistened with Cleaner F1/mild detergent, or a sheet of Cleaning Wipe.  
ATTENTION  
● To avoid deformation and discoloration, never use paint thinner or any other organic solvents.  
● Be careful not to let any moisture or water inside the scanner during cleaning.  
● It may take a long time to dry if an excessive amount of Cleaner F1/mild detergent is used. Use only a  
small amount. Wipe off the cleaner completely to leave no residue on the cleaned parts.  
● Touch screen  
To avoid the surface of the touch screen becoming dirty, clean it regularly by gently wiping dirt and dust off  
with a soft, dry cloth.  
Clean the touch screen with care. Do not rub or tap the surface with hard objects as doing so may damage the  
surface.  
ATTENTION  
Do not wipe the touch screen with a damp cloth.  
Dust on the surface may become stuck between the touch screen and the scanner, causing the touch screen  
to malfunction.  
118  
Daily Care  
Cleaning the Inside of the Scanner (ADF) with Cleaning Paper  
The inside of the ADF can be cleaned with a sheet of Cleaning Paper moistened with Cleaner F1.  
As the scanner continues to feed the documents, paper dust will accumulate inside the ADF and it may cause  
scanning errors. Cleaning should be performed approximately every 5,000 sheets scanned. Note that this guideline  
varies depending on the types of documents you scan. For instance, it may be necessary to clean the scanner more  
frequently when you scan documents on which the toner is not sufficiently fused.  
ATTENTION  
● Do not use water or mild detergent to clean the ADF.  
● It may take a long time to dry if an excessive amount of Cleaner F1 is used. Use only a small amount.  
1 Turn on the scanner.  
For details, refer to How to Turn the Power ON (page 56).  
2 On the touch screen, press  
→ [Cleaning & Maintenance] → [Cleaning] → [Cleaning Paper].  
The [Cleaning Paper] screen is displayed.  
ATTENTION  
Do not start scanning with an image scanning application during cleaning.  
3 Spray the Cleaning Paper with Cleaner F1.  
4 Pull out the chute extension according to the length of the Cleaning Paper.  
For details, refer to Setting Up the ADF Paper Chute (Feeder) (page 65).  
5 Adjust the stacker according to the length of the Cleaning Paper.  
For details, refer to Document Length Is A6 (Landscape) or Longer (page 66).  
6 Load the Cleaning Paper in the ADF paper chute (feeder).  
119  
Daily Care  
7 Adjust the side guides to the width of the Cleaning Paper.  
Move the side guides so that there is no space between the side guides and the Cleaning Paper.  
Otherwise, the Cleaning Paper may be fed skewed.  
8 On the touch screen, press the [Start] button on the [Cleaning Paper] screen.  
The Cleaning Paper is fed and ejected onto the stacker.  
9 Clear the sheet counter after cleaning.  
a On the touch screen, press  
→ [Cleaning & Maintenance] → [Consumable counters].  
b On the [Consumable counters] screen, press the [Clear] button for [After cleaning].  
When using the Software Operation Panel, refer to Clearing the Sheet Counters (page 268).  
120  
Daily Care  
Cleaning the Inside of the Scanner (ADF) with a Cloth  
The inside of the ADF can be cleaned with a piece of cloth moistened with Cleaner F1, or a sheet of Cleaning Wipe.  
As the scanner continues to feed the documents, paper dust will accumulate inside the ADF and it may cause  
scanning errors. Cleaning should be performed approximately every 5,000 sheets scanned. Note that this guideline  
varies depending on the types of documents you scan. For instance, it may be necessary to clean the scanner more  
frequently when you scan documents on which the toner is not sufficiently fused.  
The inside of the ADF becomes very hot when the scanner is being used.  
CAUTION  
Before you start cleaning the inside of the ADF, make sure to turn off the power, unplug the  
power cable and wait for at least 15 minutes for the inside of the ADF to cool down.  
ATTENTION  
● Do not use water or mild detergent to clean the ADF.  
● It may take a long time to dry if an excessive amount of Cleaner F1 is used. Use only a small amount. Wipe off  
the cleaner completely to leave no residue on the cleaned parts.  
1 Turn off the scanner, unplug the power cable and wait for at least 15 minutes.  
For details, refer to How to Turn the Power OFF (page 57).  
2 Open the ADF.  
For details, refer to How to Open the ADF (page 63).  
When the ADF is open, it might close accidentally. Be careful not to get your fingers  
CAUTION  
caught.  
121  
Daily Care  
3 Clean the following locations with a cloth moistened with Cleaner F1, or a sheet of Cleaning Wipe.  
Brake Roller (× 2)  
Remove the brake roller from the scanner.  
For details about removing the brake roller, refer to Replacing the Brake Roller (page 129).  
122  
Daily Care  
Gently wipe off any dirt or dust along the grooves, taking care not to damage the roller surface.  
Pick Roller (× 2)  
Gently wipe off any dirt or dust along the grooves as you rotate the roller manually, taking care not to  
damage the roller surface. Make sure that it is wiped properly because black residue on the rollers will  
affect the feeding performance.  
Plastic Idler Roller (× 4)  
Gently wipe dirt and dust off the roller, taking care not to damage the roller surface. Make sure that it is  
wiped properly because black residue on the rollers will affect the feeding performance.  
Be careful not to damage the sponge that is attached to the plastic idler roller.  
Glass (× 2)  
Gently wipe dirt and dust off the glass sections.  
ATTENTION  
● Vertical streaks may appear on images if the glass section is dirty.  
● When you receive a [Clean glass!] message from  
on the touch screen, check which glass  
section is dirty and clean it.  
When a [Clean glass!] message shows that the glass section is dirty only on the one side, the  
message may not disappear even if you clean it. In that case, clean both glass sections.  
Ultrasonic Sensor (× 2)/Document Sensor (× 8)  
Gently wipe dirt and dust off the surface of the ultrasonic and document sensors.  
123  
Daily Care  
HINT  
If it is difficult to clean, use a cotton swab.  
Feed Roller (× 2)/Eject Roller (× 2)  
The power must be turned on to rotate the feed/eject rollers for cleaning.  
a Plug in the power cable and turn on the scanner.  
For details, refer to How to Turn the Power ON (page 56).  
b On the touch screen, press  
→ [Cleaning & Maintenance] → [Cleaning] → [Cleaning  
Wipe].  
The [Cleaning Wipe] screen is displayed.  
ATTENTION  
Do not start scanning with an image scanning application during cleaning.  
c Open the ADF.  
For details, refer to How to Open the ADF (page 63).  
124  
Daily Care  
When the ADF is open, it might close accidentally. Be careful not to get  
your fingers caught.  
CAUTION  
d On the touch screen, press the [Start] button on the [Cleaning Wipe] screen.  
The feed/eject rollers rotate a certain amount simultaneously.  
If you press and hold the [Start] button, the feed/eject rollers rotate continuously.  
Be careful not to touch the rollers with your hand while they are  
CAUTION  
rotating.  
e Put a piece of cloth moistened with Cleaner F1 or a sheet of Cleaning Wipe against the surface  
of the rotating feed/eject roller, and wipe horizontally to clean dirt and dust off the whole  
surface.  
Make sure that it is wiped properly because black residue on the rollers will affect the feeding  
performance.  
4 Close the ADF.  
For details, refer to How to Close the ADF (page 64).  
Be careful not to get your fingers caught when closing the ADF.  
CAUTION  
ATTENTION  
Confirm that the ADF is closed properly. Otherwise, documents may not be fed into the ADF.  
5 Clear the sheet counter after cleaning.  
a On the touch screen, press  
→ [Cleaning & Maintenance] → [Consumable counters].  
b On the [Consumable counters] screen, press the [Clear] button for [After cleaning].  
When using the Software Operation Panel, refer to Clearing the Sheet Counters (page 268).  
125  
Daily Care  
Cleaning the Carrier Sheet  
The Carrier Sheet should be cleaned with either a piece of dry cloth, a cloth moistened with Cleaner F1/mild  
detergent, or a sheet of Cleaning Wipe.  
Gently wipe dirt and dust off the surface and the inside of the Carrier Sheet.  
As you keep using the Carrier Sheet, dirt and dust will accumulate on the surface and the inside.  
Clean it regularly because it may result in scanning errors.  
ATTENTION  
● Make sure that the Carrier Sheet is not creased.  
● To avoid deformation and discoloration, never use paint thinner or any other organic solvents.  
● Do not use force to rub against the Carrier Sheet because it may be damaged or deformed.  
● After cleaning the inside of the Carrier Sheet with a cloth moistened with Cleaner F1/mild detergent or a  
sheet of Cleaning Wipe, do not close the Carrier Sheet until it is completely dry.  
● The Carrier Sheet should be replaced approximately every 500 scans.  
For information on purchasing the Carrier Sheets, contact the distributor/dealer where you purchased this  
product. Refer to the contact information in the Contact List if supplied with this product, or refer to the  
contact information in the Contact for Inquiries section if provided in Safety Precautions supplied with this  
product, and then make an inquiry.  
126  
Replacing the Consumables  
This section explains how to replace the consumables for the scanner.  
The inside of the ADF becomes very hot when the scanner is being used.  
CAUTION  
Before you replace the consumables, make sure to turn off the power, unplug the power  
cable and wait for at least 15 minutes for the inside of the ADF to cool down.  
Consumables and Replacement Cycles  
Name  
Part No.  
Suggested Replacement Cycle  
BRAKE ROLLER  
PA03670-0001  
200,000 sheets or one year  
PICK ROLLER  
PA03670-0002  
200,000 sheets or one year  
Consumables need to be replaced periodically. It is recommended that you keep a stock of new consumables  
and replace them before it reaches the end of the consumable life. Also, the scanner records the number of  
sheets scanned for each consumable (brake roller and pick roller), which allows you to determine when to  
replace the consumables.  
The procedure to check the number of sheets scanned is as follows.  
1 On the touch screen, press  
→ [Cleaning & Maintenance] → [Consumable counters].  
2 On the [Consumable counters] screen, check the [After Replacing the Brake Roller] and [After  
Replacing the Pick Roller] counters.  
● When the background color of the counter is yellow  
It is about time to replace the brake roller or pick roller.  
● When the background color of the counter is red  
It is time to replace the brake roller or pick roller. Replace the brake roller or pick roller.  
To use the Software Operation Panel in order to check the value, refer to Settings Related to Sheet Counters  
(page 266).  
127  
Replacing the Consumables  
2
Note that the suggested replacement cycles are guidelines for using A4 (80 g/m [20 lb]) wood-free or wood-  
containing paper, as these cycles vary depending on the type of documents scanned and how often the scanner  
is used and cleaned.  
HINT  
Only use the specified consumables.  
For information on purchasing the consumables, contact the distributor/dealer where you purchased this  
product. Refer to the contact information in the Contact List if supplied with this product, or refer to the contact  
information in the Contact for Inquiries section if provided in Safety Precautions supplied with this product, and  
then make an inquiry.  
128  
Replacing the Consumables  
Replacing the Brake Roller  
Replace the brake roller in following procedure.  
1 Turn off the scanner, unplug the power cable and wait for at least 15 minutes.  
For details, refer to How to Turn the Power OFF (page 57).  
2 Remove all documents from the ADF paper chute (feeder).  
3 Open the ADF.  
For details, refer to How to Open the ADF (page 63).  
When the ADF is open, it might close accidentally. Be careful not to get your fingers  
caught.  
CAUTION  
4 Remove the brake roller.  
a Hold both ends of the cover, and open it in the direction of the arrow.  
129  
Replacing the Consumables  
b Lift the right side of the roller first, then pull out the shaft from the slot on the left.  
130  
Replacing the Consumables  
5 Remove the brake roller from its shaft.  
6 Attach a new brake roller on the shaft.  
Insert the protrusion on the shaft into the slot.  
7 Attach the shaft.  
131  
Replacing the Consumables  
a Insert the left end of the shaft into the hole in accordance with the hole shape, and then attach  
the right side of the shaft.  
132  
Replacing the Consumables  
b Close the brake roller cover.  
ATTENTION  
Confirm that the brake roller is installed properly. Otherwise, paper jams or other feeding errors  
may occur.  
8 Close the ADF.  
For details, refer to How to Close the ADF (page 64).  
Be careful not to get your fingers caught when closing the ADF.  
CAUTION  
9 Plug in the power cable and turn on the scanner.  
For details, refer to How to Turn the Power ON (page 56).  
10 Clear the brake roller counter.  
a On the touch screen, press  
→ [Cleaning & Maintenance] → [Consumable counters].  
b On the [Consumable counters] screen, press the [Clear] button for [After Replacing the Brake  
Roller].  
To clear the counter in the Software Operation Panel, refer to Clearing the Sheet Counters (page 268).  
133  
Replacing the Consumables  
Replacing the Pick Roller  
Replace the pick roller in following procedure.  
1 Turn off the scanner, unplug the power cable and wait for at least 15 minutes.  
For details, refer to How to Turn the Power OFF (page 57).  
2 Remove all documents from the ADF paper chute (feeder).  
3 Remove the ADF paper chute (feeder).  
Hold both ends of the ADF paper chute (feeder), then lift it in the direction of arrow 1 and pull it out in the  
direction of arrow 2.  
4 Open the ADF.  
For details, refer to How to Open the ADF (page 63).  
When the ADF is open, it might close accidentally. Be careful not to get your fingers  
CAUTION  
caught.  
5 Remove the pick roller.  
134  
Replacing the Consumables  
a Open the sheet guide by lifting the tab.  
b Rotate the bushing on the shaft in the direction of the arrow.  
135  
Replacing the Consumables  
c Hold the bushing on the shaft to lift up the shaft end, pull the other shaft end out of the slot,  
and then lift up the pick roller to remove it.  
ATTENTION  
Be careful not to touch the gear near the bushing on the shaft because it has grease over it.  
6 Remove the pick rollers (× 2) one by one from the shaft.  
136  
Replacing the Consumables  
a Pull out the pick roller from the shaft as you lift the retaining clip.  
b Pull out the other pick roller from the shaft as you lift the retaining clip.  
7 Attach new pick rollers (× 2) on the shaft one by one.  
a Insert the retaining clip of the pick roller into the slot.  
b Insert the retaining clip of the other pick roller into the slot.  
137  
Replacing the Consumables  
ATTENTION  
Confirm that the pick rollers are attached properly. Otherwise, paper jams or other feeding errors  
may occur.  
Make sure you insert the pick rollers until they lock in place.  
8 Attach the shaft.  
138  
Replacing the Consumables  
a Hold the bushing on the shaft and insert the other shaft end into the slot on the right  
diagonally from the upper left. Lower the shaft end with the bushing to fit the entire shaft in  
and rotate the bushing backward until the shaft locks in place.  
b Close the sheet guide. Make sure that both ends of the sheet guide are locked firmly.  
139  
Replacing the Consumables  
ATTENTION  
Confirm that the pick rollers are installed properly. Otherwise, paper jams or other feeding errors  
may occur.  
9 Close the ADF.  
For details, refer to How to Close the ADF (page 64).  
Be careful not to get your fingers caught when closing the ADF.  
CAUTION  
10 Attach the ADF paper chute (feeder).  
Insert the tabs into the slots on the back of the scanner in the direction of arrow 1 and tilt the ADF paper  
chute (feeder) downwards in the direction of arrow 2 until it locks in place.  
Attach the ADF paper chute (feeder) with the side guides facing upwards.  
ATTENTION  
Do not leave any space between the ADF paper chute (feeder) and the scanner.  
11 Plug in the power cable and turn on the scanner.  
For details, refer to How to Turn the Power ON (page 56).  
12 Clear the pick roller counter.  
a On the touch screen, press  
→ [Cleaning & Maintenance] → [Consumable counters].  
b On the [Consumable counters] screen, press the [Clear] button for [After Replacing the Pick  
Roller].  
140  
Replacing the Consumables  
To clear the counter in the Software Operation Panel, refer to Clearing the Sheet Counters (page 268).  
141  
Troubleshooting  
This section explains about the countermeasures against paper jams and other troubles, items to check before  
contacting your scanner service provider, and how to read the product label on the scanner.  
ATTENTION  
For details about other errors/troubles that are not covered in this section, refer to the scanner driver's Help.  
When a Paper Jam Occurs  
Remove the documents that are left in the ADF in the following procedure:  
● Do not use force to pull out jammed documents, and make sure to open the ADF first.  
CAUTION  
● Be careful not to touch any sharp parts upon removing jammed documents.  
● Be careful not to get things such as hair, a tie or necklaces caught inside the scanner  
when removing jammed documents.  
● The inside of the ADF may become extremely hot during operation. Be careful not to burn  
yourself.  
1 Remove all documents from the ADF paper chute (feeder).  
2 Open the ADF.  
For details, refer to How to Open the ADF (page 63).  
When the ADF is open, it might close accidentally. Be careful not to get your fingers  
CAUTION  
caught.  
3 Remove the jammed document.  
ATTENTION  
● Make sure to check the documents and the paper path thoroughly. Remove any metal objects such as  
staples or paper clips to prevent paper jams.  
● Be careful not to damage the glass surface and the guides when removing documents with metal  
objects such as staples or paper clips.  
4 Close the ADF.  
For details, refer to How to Close the ADF (page 64).  
Be careful not to get your fingers caught when closing the ADF.  
CAUTION  
142  
Troubleshooting  
ATTENTION  
● Confirm that the ADF is closed properly. Otherwise, documents may not be fed into the ADF.  
● Occasionally when scanning is complete or canceled, documents may remain in the ADF without any  
error message displayed. In that case, follow steps 1 through 4 above to remove the documents.  
● To continue scanning, check which page you want to resume from, and load the document in the ADF  
paper chute (feeder) again.  
143  
Troubleshooting  
Errors  
● [Error] Screen  
When an error occurs on the scanner, the [Error] screen is displayed on the touch screen.  
Check the solution for the error, press  
, and then close the [Error] screen.  
HINT  
If the computer has Error Recovery Guide installed, Error Recovery Guide is started up when you logged onto  
Windows.  
When an error occurs on the scanner, the error name and code number is displayed in the Error Recovery  
Guide window.  
Take note of the displayed information and click the [More Info] button to check the troubleshooting  
procedure.  
144  
Troubleshooting  
● Code List  
Code  
C0:E5  
C0:E6  
C0:E9  
C0:EA  
E2:74  
E3:75  
E6:D3  
E7:D2  
E9:F5  
E9:F6  
F4:C2  
Error Description  
Refer to  
Memory error (Front)  
Memory error (Back)  
Memory Error (page 153)  
LSI error (Front)  
LSI error (Back)  
Optical error (ADF Front)  
Optical error (ADF Back)  
Operator Panel error  
Optical Error (page 150)  
Operator Panel error (page 150)  
EEPROM Error (page 150)  
EEPROM error  
Image memory read-write error (Front)  
Image memory read-write error (Back)  
Image Memory Read-Write Error (page  
151)  
Background switching mechanism error (ADF  
Front)  
Background Switching Mechanism Error  
(page 152)  
F4:C3  
Background switching mechanism error (ADF  
Back)  
H0:84  
H1:80  
H2:81  
H7:84  
H8:88  
J0:37  
J0:51  
J1:31  
J1:50  
J2:55  
J2:56  
J7:5F  
J8:01  
J8:04  
L0:11  
L2:13  
Motor circuit error  
Motor Circuit Error (page 154)  
Lamp circuit error  
Lamp Circuit Error (page 154)  
Motor Circuit Error (page 154)  
Paper Protection (page 147)  
Motor circuit error  
Paper protection (feeding noise)  
Paper protection (feeding accuracy)  
Paper jam  
Paper Jam (page 147)  
Multifeed (page 147)  
Pick error  
Multifeed detected (Overlap)  
Multifeed detected (Length)  
Feed mode switched  
Sensor(s) dirty  
Feed Mode Switched (page 148)  
Sensor(s) dirty (page 148)  
Sensor error  
Sensor Error (page 155)  
145  
Troubleshooting  
Code  
Error Description  
Refer to  
L6:1B  
M0:D4  
M1:D5  
M2:D6  
M4:A2  
M4:A3  
M4:A4  
M4:A5  
M4:A6  
M4:A7  
M4:A8  
M4:A9  
M4:AA  
M4:AB  
M4:AC  
M5:A3  
M5:A4  
M5:A5  
M5:A2  
M5:AC  
M5:AE  
M6:AF  
U4:40  
Wi-Fi error  
Module Error (page 156)  
Wired LAN error  
Contactless smart card reader error  
Network setting error  
Network Setting Error (page 156)  
Scanner Central Admin Server setting error  
Scanner Central Admin Server Setting Error  
(page 157)  
Server setting error  
Server Setting Error (page 157)  
Authentication failed  
ADF open  
Authentication Failed (page 158)  
Cover Open (page 149)  
146  
Troubleshooting  
Paper Feeding Error  
Paper Protection  
When the function to protect documents (Paper protection) is activated, paper feeding stops, and the [Error]  
screen on the touch screen displays one of the following codes.  
J0:37 Paper protection (feeding noise)  
Remove the document and check it.  
Load it carefully so that it does not get skewed and perform the scan again.  
J0:51 Paper protection (feeding accuracy)  
Remove the document and check it.  
Load it carefully so that it does not get skewed and perform the scan again.  
The function to protect documents (Paper protection) prevents documents from being damaged during  
scanning with the ADF by increasing the level of sensitivity to detect paper jams.  
Take the following measures.  
● If this error occurs, check if the document meets the requirements described in Documents for Scanning  
(page 81).  
● If this error occurs frequently even when the document meets the requirements for scanning, lower the paper  
protection sensitivity level.  
● If documents remain in the ADF, remove the documents by referring to When a Paper Jam Occurs (page 142).  
Paper Jam  
When a paper jam occurs, the [Error] screen on the touch screen displays one of the following codes.  
J1:31 Paper jam  
Remove the document, load it, then perform the scan again.  
J1:50 Pick error  
Remove the document, load it, then perform the scan again.  
Remove jammed documents by referring to When a Paper Jam Occurs (page 142).  
If paper jams occur frequently, take measures according to Paper Jams/Pick Errors Occur Frequently (page 209).  
If the problem persists, write down the error code and contact the distributor/dealer where you purchased this  
product. Refer to the contact information in the Contact List if supplied with this product, or refer to the contact  
information in the Contact for Inquiries section if provided in Safety Precautions supplied with this product, and  
then make an inquiry.  
Multifeed  
When documents are overlapped and fed into the scanner, the [Error] screen on the touch screen displays one  
of the following codes.  
J2:55 Multifeed detected (Overlap)  
147  
Troubleshooting  
Press the [Eject Document] button to eject the document.  
J2:56 Multifeed detected (Length)  
Press the [Eject Document] button to eject the document.  
If documents remain in the scanner, remove the documents by referring to When a Paper Jam Occurs (page  
142).  
If documents are overlapped and fed into the scanner frequently, take measures according to Overlapped  
Documents Are Frequently Fed into the Scanner (page 202).  
If the problem persists, write down the error code and contact the distributor/dealer where you purchased this  
product. Refer to the contact information in the Contact List if supplied with this product, or refer to the contact  
information in the Contact for Inquiries section if provided in Safety Precautions supplied with this product, and  
then make an inquiry.  
Feed Mode Switched  
When the feed mode is switched during scanning, the [Error] screen on the touch screen displays the following  
code.  
J7:5F Feed mode switched  
Check the feed mode switch setting, reload the documents and try again.  
Check the position of the feed mode switch.  
If documents remain in the ADF, remove the documents by referring to When a Paper Jam Occurs (page 142).  
If the problem persists, write down the error code and contact the distributor/dealer where you purchased this  
product. Refer to the contact information in the Contact List if supplied with this product, or refer to the contact  
information in the Contact for Inquiries section if provided in Safety Precautions supplied with this product, and  
then make an inquiry.  
Sensor(s) dirty  
If a sensor is dirty, the [Error] screen on the touch screen displays one of the following codes.  
J8:01 Sensor(s) dirty  
Clean the Pick Sensor.  
J8:04 Sensor(s) dirty  
Clean the READ-TOP Sensor.  
Take the following measures.  
● Clean the document sensors by referring to Cleaning the Inside of the Scanner (ADF) with a Cloth (page 121).  
● Turn the scanner off then back on.  
If the problem persists, write down the error code and contact the distributor/dealer where you purchased this  
product. Refer to the contact information in the Contact List if supplied with this product, or refer to the contact  
information in the Contact for Inquiries section if provided in Safety Precautions supplied with this product, and  
then make an inquiry.  
148  
Troubleshooting  
Cover Open Error  
Cover Open  
If the ADF is opened during a scan, the [Error] screen on the touch screen displays the following code.  
U4:40 ADF open  
HINT  
The [Error] screen does not display the code when the ADF is opened while the scanner is in standby.  
Also, note that operations on the touch screen are disabled while the ADF is open.  
Confirm that the ADF is closed properly.  
To check whether or not they are closed completely, open the ADF and then close it again.  
For more details about opening and closing the ADF, refer to Opening/Closing the ADF (page 63).  
149  
Troubleshooting  
Internal and Optical Errors  
Optical Error  
When an optical error occurs in the ADF, the [Error] screen on the touch screen displays one of the following  
codes.  
E2:74 Optical error (ADF Front)  
If the problem persists after turning the power back on, please inform your service provider of the error  
code below.  
Code E2:74  
E3:75 Optical error (ADF Back)  
If the problem persists after turning the power back on, please inform your service provider of the error  
code below.  
Code E3:75  
Take the following measures.  
● Refer to Cleaning the Inside of the Scanner (ADF) with a Cloth (page 121) and clean the glass.  
● Turn the scanner off then back on.  
If the problem persists, write down the error code and contact the distributor/dealer where you purchased this  
product. Refer to the contact information in the Contact List if supplied with this product, or refer to the contact  
information in the Contact for Inquiries section if provided in Safety Precautions supplied with this product, and  
then make an inquiry.  
Operator Panel error  
When a touch screen error occurs, the [Error] screen on the touch screen displays the following code.  
E6:D3 Operator Panel error  
If the problem persists after turning the power back on, please inform your service provider of the error  
code below.  
Code E6:D3  
Turn the scanner off then back on.  
If the problem persists, write down the error code and contact the distributor/dealer where you purchased this  
product. Refer to the contact information in the Contact List if supplied with this product, or refer to the contact  
information in the Contact for Inquiries section if provided in Safety Precautions supplied with this product, and  
then make an inquiry.  
EEPROM Error  
If an EEPROM error occurs, the [Error] screen on the touch screen displays the following code.  
E7:D2 EEPROM error  
If the problem persists after turning the power back on, please inform your service provider of the error  
code below.  
150  
Troubleshooting  
Code E7:D2  
Turn the scanner off then back on.  
If the problem persists, write down the error code and contact the distributor/dealer where you purchased this  
product. Refer to the contact information in the Contact List if supplied with this product, or refer to the contact  
information in the Contact for Inquiries section if provided in Safety Precautions supplied with this product, and  
then make an inquiry.  
Image Memory Read-Write Error  
If an error occurs when data is read from the image memory or written on the image memory, the [Error]  
screen on the touch screen displays one of the following codes.  
E9:F5 Image memory read-write error (Front)  
If the problem persists after turning the power back on, please inform your service provider of the error  
code below.  
Code E9:F5  
E9:F6 Image memory read-write error (Back)  
If the problem persists after turning the power back on, please inform your service provider of the error  
code below.  
Code E9:F6  
Turn the scanner off then back on.  
If the problem persists, write down the error code and contact the distributor/dealer where you purchased this  
product. Refer to the contact information in the Contact List if supplied with this product, or refer to the contact  
information in the Contact for Inquiries section if provided in Safety Precautions supplied with this product, and  
then make an inquiry.  
151  
Troubleshooting  
Overrun Error  
Background Switching Mechanism Error  
When a background switching mechanism error occurs, the [Error] screen on the touch screen displays one of  
the following codes.  
F4:C2 Background switching mechanism error (ADF Front)  
If the problem persists after turning the power back on, please inform your service provider of the error  
code below.  
Code F4:C2  
F4:C3 Background switching mechanism error (ADF Back)  
If the problem persists after turning the power back on, please inform your service provider of the error  
code below.  
Code F4:C3  
Open the ADF to check that there are no documents remaining, and then turn the scanner off then back on.  
If the problem persists, write down the error code and contact the distributor/dealer where you purchased this  
product. Refer to the contact information in the Contact List if supplied with this product, or refer to the contact  
information in the Contact for Inquiries section if provided in Safety Precautions supplied with this product, and  
then make an inquiry.  
152  
Troubleshooting  
Chip Error  
Memory Error  
When a memory error occurs, the [Error] screen on the touch screen displays one of the following codes.  
C0:E5 Memory error (Front)  
If the problem persists after turning the power back on, please inform your service provider of the error  
code below.  
Code C0:E5  
C0:E6 Memory error (Back)  
If the problem persists after turning the power back on, please inform your service provider of the error  
code below.  
Code C0:E6  
C0:E9 LSI error (Front)  
If the problem persists after turning the power back on, please inform your service provider of the error  
code below.  
Code C0:E9  
C0:EA LSI error (Back)  
If the problem persists after turning the power back on, please inform your service provider of the error  
code below.  
Code C0:EA  
Turn the scanner off then back on.  
If the problem persists, write down the error code and contact the distributor/dealer where you purchased this  
product. Refer to the contact information in the Contact List if supplied with this product, or refer to the contact  
information in the Contact for Inquiries section if provided in Safety Precautions supplied with this product, and  
then make an inquiry.  
153  
Troubleshooting  
Motor Circuit Error  
Motor Circuit Error  
When a motor circuit error occurs, the [Error] screen on the touch screen displays one of the following codes.  
H0:84 Motor circuit error  
If the problem persists after turning the power back on, please inform your service provider of the  
error code below.  
Code H0:84  
H1:80 Motor circuit error  
If the problem persists after turning the power back on, please inform your service provider of the  
error code below.  
Code H1:80  
H2:81 Motor circuit error  
If the problem persists after turning the power back on, please inform your service provider of the  
error code below.  
Code H2:81  
H8:88 Motor circuit error  
If the problem persists after turning the power back on, please inform your service provider of the  
error code below.  
Code H8:88  
Turn the scanner off then back on.  
If the problem persists, write down the error code and contact the distributor/dealer where you purchased this  
product. Refer to the contact information in the Contact List if supplied with this product, or refer to the contact  
information in the Contact for Inquiries section if provided in Safety Precautions supplied with this product, and  
then make an inquiry.  
Lamp Circuit Error  
When a lamp circuit error occurs, the [Error] screen on the touch screen displays the following code.  
H7:84 Lamp circuit error  
If the problem persists after turning the power back on, please inform your service provider of the  
error code below.  
Code H7:84  
Turn the scanner off then back on.  
If the problem persists, write down the error code and contact the distributor/dealer where you purchased this  
product. Refer to the contact information in the Contact List if supplied with this product, or refer to the contact  
information in the Contact for Inquiries section if provided in Safety Precautions supplied with this product, and  
then make an inquiry.  
154  
Troubleshooting  
Sensor Error  
Sensor Error  
If a sensor error occurs, the [Error] screen on the touch screen displays one of the following codes.  
L0:11 Sensor error  
If the problem persists after turning the power back on, please inform your service provider of the error  
code below.  
Code L0:11  
L2:13 Sensor error  
If the problem persists after turning the power back on, please inform your service provider of the error  
code below.  
Code L2:13  
L6:1B Sensor error  
If the problem persists after turning the power back on, please inform your service provider of the error  
code below.  
Code L6:1B  
Take the following measures.  
● Clean the ultrasonic sensors and the document sensors by referring to Cleaning the Inside of the Scanner  
(ADF) with a Cloth (page 121).  
● Turn the scanner off then back on.  
If the problem persists, write down the error code and contact the distributor/dealer where you purchased this  
product. Refer to the contact information in the Contact List if supplied with this product, or refer to the contact  
information in the Contact for Inquiries section if provided in Safety Precautions supplied with this product, and  
then make an inquiry.  
155  
Troubleshooting  
Communication Related Errors  
Module Error  
When a module error occurs, the [Error] screen on the touch screen displays one of the following codes.  
M0:D4 Wi-Fi error  
If the problem persists after turning the power back on, please inform your service provider of the  
error code below.  
Code M0:D4  
M1:D5 Wired LAN error  
If the problem persists after turning the power back on, please inform your service provider of the  
error code below.  
Code M1:D5  
M2:D6 An error occurred with the smart card reader.  
If the problem persists after turning the power back on, please inform your service provider of the  
error code below.  
Code M2:D6  
Turn the scanner off then back on.  
If the problem persists, write down the error code and contact the distributor/dealer where you purchased this  
product. Refer to the contact information in the Contact List if supplied with this product, or refer to the contact  
information in the Contact for Inquiries section if provided in Safety Precautions supplied with this product, and  
then make an inquiry.  
Network Setting Error  
If a network settings error occurs, the [Error] screen on the touch screen displays one of the following codes.  
M4:A2 The scanner is not connected to the network. Check the network settings.  
M4:A3 Cannot connect to the proxy server. Check the network settings.  
M4:A4 Cannot connect to PaperStream NX Manager. Check the network settings.  
M4:A5 Cannot connect to PaperStream NX Manager or the proxy server. Check the network settings.  
M4:A6 Network connection timed out. Make sure that PaperStream NX Manager is running, and check the  
network connection.  
M4:A7 Invalid client certificate for the network connection. Check the network connection.  
M4:A8 Failed to send data. Check the network status, reload the document, and try again.  
M4:A9 Failed to receive data. Make sure that PaperStream NX Manager is running, and check the network  
connection.  
M4:AA A network connection error occurred. Check the network connection.  
M4:AB Failed to send data. Check the network status, reload the document, and try again.  
156  
Troubleshooting  
Check the message displayed in the [Error] screen, and take measures accordingly.  
To check the network settings for the scanner, press the [Set] button.  
If the problem persists, write down the error code and contact the distributor/dealer where you purchased this  
product. Refer to the contact information in the Contact List if supplied with this product, or refer to the contact  
information in the Contact for Inquiries section if provided in Safety Precautions supplied with this product, and  
then make an inquiry.  
Server Setting Error  
If an error occurs in the settings in PaperStream NX Manager, the [Error] screen on the touch screen displays  
one of the following codes.  
M5:A2 Failed to save the file. Check the PaperStream NX Manager settings.  
M5:AC An error occurred in the communication with PaperStream NX Manager. Check the PaperStream NX  
Manager settings.  
M5:AE The smart card reader settings are invalid. Check the smart card reader settings.  
Check the message displayed in the [Error] screen, and correct the following settings:  
● "PaperStream NX Manager" setting on the scanner  
● Setting in PaperStream NX Manager  
To check the network settings for the scanner, press the [Set] button.  
If the problem persists, write down the error code and contact the distributor/dealer where you purchased this  
product. Refer to the contact information in the Contact List if supplied with this product, or refer to the contact  
information in the Contact for Inquiries section if provided in Safety Precautions supplied with this product, and  
then make an inquiry.  
Scanner Central Admin Server Setting Error  
If an error occurs in the settings in the Scanner Central Admin Server, the [Error] screen on the touch screen  
displays one of the following codes.  
M4:AC Scanner details could not be registered with the Scanner Central Admin Server.  
Check the Scanner Central Admin Server connection environment.  
M5:A3 The Scanner Central Admin Server version which it is connected to is not supported.  
M5:A4 You have attempted to register more than the maximum number of scanners that can be registered.  
M5:A5 Maintenance work in progress. Try again later.  
For M4:AC, M5:A3, or M5:A4  
Check the message displayed in the [Error] screen, and correct the following settings:  
● The "Scanner Central Admin Server" setting on the scanner  
● Setting in the Scanner Central Admin Server  
To check the network settings for the scanner, press the [Set] button.  
157  
Troubleshooting  
If the problem persists, write down the error code and contact the distributor/dealer where you purchased  
this product. Refer to the contact information in the Contact List if supplied with this product, or refer to  
the contact information in the Contact for Inquiries section if provided in Safety Precautions supplied with  
this product, and then make an inquiry.  
For M5:A5  
Try again later.  
Authentication Failed  
If the authentication for PaperStream NX Manager fails, the [Error] screen on the touch screen displays the  
following code.  
M6:AF Authentication failed in Auto Login mode. Check the Auto Login Setting.  
Check the message displayed in the [Error] screen, and correct the following settings:  
● [Auto Login] setting on the scanner  
● Authentication setting for PaperStream NX Manager  
To check the network settings for the scanner, press the [Set] button.  
If the problem persists, write down the error code and contact the distributor/dealer where you purchased this  
product. Refer to the contact information in the Contact List if supplied with this product, or refer to the contact  
information in the Contact for Inquiries section if provided in Safety Precautions supplied with this product, and  
then make an inquiry.  
158  
Troubleshooting  
Other Errors  
Being used by others  
The scanner is already being used.  
● Make sure that another application is not using the scanner.  
● Make sure that the connection method of the scanner is correct.  
● Make sure that no operations are being performed on the touch screen of the scanner.  
The scanner is in Doc Counting mode.  
The Scanner is in "Doc Counting mode" and therefore scanning cannot be performed.  
Close the [Document Count] screen on the touch screen of the scanner to exit the Doc Counting mode.  
Scanning has been paused by the user.  
When the [Pause] button on the touch screen is pressed during scanning, scanning pauses.  
To resume scanning, press the [Scan] button on the touch screen.  
To stop scanning, press  
on the touch screen.  
Outside designated scan area error  
This error occurs when the bottom edge of the document is detected before the specified area is scanned with  
the ADF.  
159  
Troubleshooting  
Example:  
Outside of the document may have been scanned because the scanned document is shorter than the specified  
paper size. Take one of the following measures, and then scan again.  
● Load a document of the specified paper size in the ADF paper chute (feeder).  
● Change the scan settings so that the scanning area is set inside of the document.  
ATTENTION  
Ways to designate the scanning area differ depending on image scanning applications. For details, refer to  
the help for the image scanning application.  
Invalid Command  
The command was ended abnormally.  
There may be a problem with the USB cable connection.  
● Make sure that the USB cable is connected properly.  
● Turn the scanner off then back on.  
If the problem persists, write down the error code and contact the distributor/dealer where you purchased this  
product. Refer to the contact information in the Contact List if supplied with this product, or refer to the contact  
information in the Contact for Inquiries section if provided in Safety Precautions supplied with this product, and  
then make an inquiry.  
160  
Troubleshooting  
Connection Test Result  
● "0% packet loss" shown in the test result  
Meaning  
The communication with the host specified in [Host Name/IP address] is normal.  
● "100% packet loss" shown in the test result  
Meaning  
Failed to communicate with the destination specified in [Host Name/IP address].  
Solution  
[Host Name/IP address] may not be specified correctly. Make sure that the host name or the IP address is  
specified correctly.  
If the problem persists, refer to the following section in Troubleshooting (page 162):  
● The Connection Between the Scanner and Computer Frequently Cuts Off (page 183)  
● Cannot Connect the Scanner to a Destination by Specifying an IP Address (page 190)  
● Cannot Connect the Scanner to a Destination by Specifying a Host Name (page 192)  
● "99% packet loss" shown in the test result  
Meaning  
Communication with the destination specified in [Host Name/IP address] is unstable.  
Solution  
Refer to Cannot Connect the Scanner and a Computer via Wi-Fi (page 169) and Cannot Connect the  
Scanner and a Computer via a Wired LAN (page 184), and take measures accordingly.  
● "ping: bad address" shown in the test result  
Meaning  
The name-resolution or address-resolution for the destination specified in [Host Name/IP address] may  
have failed.  
Solution  
● Make sure that [Host Name/IP address] is specified correctly.  
● Make sure that the DNS server settings are correct.  
● If [Host Name/IP address] is specified correctly, refer to Cannot Connect the Scanner to a Destination by  
Specifying a Host Name (page 192) for further solutions.  
● Refer to Cannot Connect the Scanner and a Computer via Wi-Fi (page 169) and Cannot Connect the  
Scanner and a Computer via a Wired LAN (page 184), and take measures accordingly.  
161  
Troubleshooting  
Troubleshooting  
This section describes examples of troubles that you may encounter when using the scanner and also describes the  
solutions to them.  
Before you request for a repair, take measures by looking through the examples of the troubles and solutions.  
If the problem persists, check each item in Before You Contact the Scanner Service Provider (page 217), and  
then contact the distributor/dealer where you purchased this product. Refer to the contact information in the  
Contact List if supplied with this product, or refer to the contact information in the Contact for Inquiries section  
if provided in Safety Precautions supplied with this product, and then make an inquiry.  
The following are examples of troubles that you may encounter.  
● Power of the scanner  
● The Scanner Cannot Be Powered ON (page 164)  
● The Touch Screen or the [Power] Button Light or Both Switch Off (page 165)  
● Touch screen  
● The Touch Screen Does Not Function (page 166)  
● A Malfunction Occurs in the Touch Screen/The Display on the Touch Screen Is in an Incorrect Position (page  
167)  
● The Display on the Touch Screen Is Distorted (page 168)  
● Connection of the scanner  
Wi-Fi  
● Cannot Connect the Scanner and a Computer via Wi-Fi (page 169)  
● A Wireless Access Point Is Not Displayed in the Access Point List (page 175)  
● Wi-Fi Setting for WPS Fails (page 177)  
● Failed to Establish a Wi-Fi Connection by Configuring the Settings Manually (page 180)  
● The Connection Between the Scanner and Computer Frequently Cuts Off (page 183)  
Wired LAN  
● Cannot Connect the Scanner and a Computer via a Wired LAN (page 184)  
USB  
● Cannot Connect the Scanner and a Computer via a USB Cable (page 189)  
Server  
● Cannot Connect the Scanner to a Destination by Specifying an IP Address (page 190)  
● Cannot Connect the Scanner to a Destination by Specifying a Host Name (page 192)  
162  
Troubleshooting  
● Scanning operations  
● Scanning Does Not Start (page 195)  
● Scanning Takes a Long Time (page 196)  
● Vertical Streaks Appear on the Images (page 200)  
● Error Code "U4:40" Is Displayed on the Touch Screen While Scanning (page 201)  
● Overlapped Documents Are Frequently Fed into the Scanner (page 202)  
● Situation in Which the Document Is not Fed into the ADF Occurs Frequently (page 205)  
● Paper Protection Is Set Off Frequently (page 207)  
● Paper Jams/Pick Errors Occur Frequently (page 209)  
● Scanning results  
● Image Quality Is Poor (page 197)  
● Quality of Scanned Text or Lines Is Unsatisfactory (page 198)  
● Images Are Distorted or Not Clear (page 199)  
● Images Turn Out Elongated (page 211)  
● A Shadow Appears at the Top or the Bottom of the Image (page 212)  
● There Are Black Traces on the Document (page 213)  
● Carrier Sheet  
● The Carrier Sheet Is Not Fed Smoothly/Paper Jams Occur (page 214)  
● Part of the Image Appears Missing in the Case Where the Carrier Sheet Is Used (page 216)  
163  
Troubleshooting  
The Scanner Cannot Be Powered ON  
Check the following points  
● Is the power cable connected properly? (page 164)  
● Did you press the [Power] button on the scanner? (page 164)  
If the problem persists, check the items in Before You Contact the Scanner Service Provider (page 217)  
first, then contact the distributor/dealer where you purchased this product. Refer to the contact  
information in the Contact List if supplied with this product, or refer to the contact information in the  
Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an  
inquiry.  
● Is the power cable connected properly?  
Solution  
Connect the power cable properly.  
For details, refer to Getting Started.  
● Did you press the [Power] button on the scanner?  
Solution  
Press the [Power] button on the scanner.  
For details, refer to How to Turn the Power ON (page 56).  
164  
Troubleshooting  
The Touch Screen or the [Power] Button Light or Both Switch Off  
Check the following points  
● Has the scanner been left out of operation for a long time after being powered on? (page 165)  
If the problem persists, check the items in Before You Contact the Scanner Service Provider (page 217)  
first, then contact the distributor/dealer where you purchased this product. Refer to the contact  
information in the Contact List if supplied with this product, or refer to the contact information in the  
Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an  
inquiry.  
● Has the scanner been left out of operation for a long time after being powered on?  
Solution  
The scanner has entered power saving mode or has been automatically turned off.  
● If the scanner has entered power saving mode  
The touch screen turns off and the [Power] button flashes in green.  
Resume from power saving mode by one of the following methods:  
- Load a document in the ADF paper chute (feeder).  
- Press the touch screen.  
- Scans a document with the image scanning application.  
For details, refer to Entering and Resuming from Power Saving Mode (page 61).  
● If the scanner has been automatically turned off  
The touch screen and the [Power] button light are off.  
Turn on the scanner.  
For details, refer to How to Turn the Power ON (page 56).  
165  
Troubleshooting  
The Touch Screen Does Not Function  
Check the following points  
● Did you turn the scanner off then back on? (page 166)  
If the problem persists, check the items in Before You Contact the Scanner Service Provider (page 217)  
first, then contact the distributor/dealer where you purchased this product. Refer to the contact  
information in the Contact List if supplied with this product, or refer to the contact information in the  
Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an  
inquiry.  
● Did you turn the scanner off then back on?  
Solution  
Turn the scanner off then back on.  
Wait for at least 5 seconds after turning off the scanner before turning it back on.  
For details, refer to How to Turn the Power ON (page 56).  
166  
Troubleshooting  
A Malfunction Occurs in the Touch Screen/The Display on the Touch Screen Is in  
an Incorrect Position  
Check the following points  
● Did you turn the scanner off then back on? (page 167)  
If the problem persists, check the items in Before You Contact the Scanner Service Provider (page 217)  
first, then contact the distributor/dealer where you purchased this product. Refer to the contact  
information in the Contact List if supplied with this product, or refer to the contact information in the  
Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an  
inquiry.  
● Did you turn the scanner off then back on?  
Solution  
Turn the scanner off then back on.  
Wait for at least 5 seconds after turning off the scanner before turning it back on.  
For details, refer to How to Turn the Power ON (page 56).  
167  
Troubleshooting  
The Display on the Touch Screen Is Distorted  
Check the following points  
● Did you turn the scanner off then back on? (page 168)  
If the problem persists, check the items in Before You Contact the Scanner Service Provider (page 217)  
first, then contact the distributor/dealer where you purchased this product. Refer to the contact  
information in the Contact List if supplied with this product, or refer to the contact information in the  
Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an  
inquiry.  
● Did you turn the scanner off then back on?  
Solution  
Turn the scanner off then back on.  
Wait for at least 5 seconds after turning off the scanner before turning it back on.  
For details, refer to How to Turn the Power ON (page 56).  
168  
Troubleshooting  
Cannot Connect the Scanner and a Computer via Wi-Fi  
Check the following points  
● Is the wireless access point turned on? (page 169)  
● Is the firmware for the wireless access point the latest version? (page 169)  
● Is the scanner far away from the wireless access point? Is there anything that may block the signal (such  
as walls and metal boards), or an electromagnetic source? (page 170)  
● Is [Wi-Fi] selected for the connection method? (page 170)  
● Did you connect the scanner to a wireless access point? (page 171)  
● Is the wireless connection environment on the computer enabled? (page 171)  
● Did you connect the computer to a wireless access point? (page 171)  
● Are the scanner and computer connected to the same network? (page 171)  
● Is the setting that does not permit communication configured on the wireless access point? (page 172)  
● Are there any security limitations in the network? (page 173)  
● Are there any security restrictions on the computer? (page 173)  
● Is the scanner connected to another computer? (page 173)  
● Is the scanner's IP address correct? (page 173)  
● Is the IP address of the scanner used for other communication devices? (page 173)  
● Is the DNS server information configured correctly? (page 174)  
● Does the DNS server function normally? (page 174)  
If the problem persists, check the items in Before You Contact the Scanner Service Provider (page 217)  
first, then contact the distributor/dealer where you purchased this product. Refer to the contact  
information in the Contact List if supplied with this product, or refer to the contact information in the  
Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an  
inquiry.  
● Is the wireless access point turned on?  
Solution  
Turn on the wireless access point.  
Also check that there is no error or malfunction on the wireless access point.  
For details about wireless access point errors, refer to the manual of your wireless access point.  
● Is the firmware for the wireless access point the latest version?  
Solution  
If the firmware for the wireless access point is not the latest version, unexpected operations may occur.  
Contact the network administrator to check the firmware version, and consider updating it to the latest  
version.  
For details about how to update the firmware for your wireless access point, refer to the manual of your  
wireless access point.  
169  
Troubleshooting  
● Is the scanner far away from the wireless access point? Is there anything that may block the signal (such as  
walls and metal boards), or an electromagnetic source?  
Solution  
The signal between the wireless access point and the scanner may be weak, or there may be some signal  
interference.  
Check the icon on the lower left side of the touch screen for the signal status.  
Icon  
Signal Strength  
Strong  
Medium  
Weak  
Not connected  
If the signal is weak, change the installation locations of the scanner and the wireless access point.  
● Move the scanner closer to the wireless access point.  
● Move the scanner and the wireless access point away from the following.  
- Objects that may block the signal (such as walls and metal boards)  
- Devices that may cause signal interference (such as microwaves and cordless phones) and wireless  
devices  
● Change the direction that the scanner is facing.  
Also, communication in certain wireless channels may become unstable due to signal interference such as  
noise.  
Change the value of the wireless channel on the wireless access point.  
● Is [Wi-Fi] selected for the connection method?  
Solution  
Check the connection method in the following procedure:  
1 On the touch screen, press  
→ [Scanner Settings] → [How to connect].  
2 On the [How to connect] screen, check that [Wi-Fi] is selected.  
170  
Troubleshooting  
● Did you connect the scanner to a wireless access point?  
Solution  
Check that the scanner is connected to a wireless access point in the following procedure:  
1 On the touch screen, press  
→ [Scanner Settings] → [How to connect].  
2 On the [How to connect] screen, check that [Wi-Fi] is selected.  
3 On the touch screen, press  
→ [Scanner Settings] → [Network] → [Wi-Fi] → [Wi-Fi  
Diagnosis].  
4 In the [Wi-Fi Diagnosis] screen, check that the scanner is connected to the correct wireless access  
point.  
If the scanner is not connected to the correct wireless access point, reconnect the scanner to the  
correct wireless access point.  
5 On the touch screen, press  
→ [Scanner Settings] → [Network] → [Wi-Fi] → [Access Point].  
6 On the [Access Point] screen, select the configuration method.  
7 By following the window displayed, connect the scanner to a wireless access point.  
● Is the wireless connection environment on the computer enabled?  
Solution  
Enable the wireless connection environment on the computer that you use.  
For details, refer to the manual of your computer.  
● Did you connect the computer to a wireless access point?  
Solution  
Connect the computer to a wireless access point.  
For details, refer to the manual of your computer.  
● Are the scanner and computer connected to the same network?  
Solution  
Check whether the scanner and computer are connected to the same network.  
Check the network name that the scanner is connected to in the following procedure:  
171  
Troubleshooting  
1 On the touch screen, press  
→ [Scanner Settings] → [Network] → [Wi-Fi] → [Wi-Fi  
Diagnosis].  
2 On the [Wi-Fi Diagnosis] screen, check the display of [Network name (SSID)].  
To check the network name that the computer is connected to, refer to the manual of your computer.  
If the scanner and computer are connected to different networks, connect them to the same network.  
Change the network that the scanner is connected to in the following procedure:  
1 On the touch screen, press  
→ [Scanner Settings] → [How to connect].  
2 On the [How to connect] screen, check that [Wi-Fi] is selected.  
3 On the touch screen, press  
→ [Scanner Settings] → [Network] → [Wi-Fi] → [Access Point].  
4 On the [Access Point] screen, select the configuration method.  
5 By following the window displayed, connect the scanner and the computer to the same wireless  
access point.  
● Is the setting that does not permit communication configured on the wireless access point?  
Solution  
When the following are set on the wireless access point, take measures accordingly.  
● Communication between wireless devices is disabled (for example, because of a privacy separator  
function or a port separator function).  
Enable communication between wireless devices on the wireless access point.  
● SSID broadcast (for example, ANY connect) is disabled.  
Enable SSID broadcast on the wireless access point. Or, configure the Wi-Fi settings manually.  
● Protocol filter function is enabled.  
Set the protocol on the wireless access point.  
● The stealth function is enabled.  
Disable the stealth function, and then use WPS to configure the Wi-Fi settings again. Or, configure the  
Wi-Fi settings manually.  
● MAC address filtering is enabled.  
Set the MAC address of the scanner on the wireless access point, and then configure the Wi-Fi settings  
again.  
In addition, the channel may overlap with another wireless access point.  
In this case, change the value of the wireless channel on the wireless access point.  
For details about wireless access point settings, refer to the manual of your wireless access point.  
172  
Troubleshooting  
● Are there any security limitations in the network?  
Solution  
The access limitations for users with Wi-Fi may be configured.  
For details, contact the network administrator.  
● Are there any security restrictions on the computer?  
Solution  
In the Windows Firewall settings or in the firewall settings of your security software, unblock the  
communication of the port numbers which are used by the following software.  
● fi-7300NX Scanner Selection Tool  
Port number: 52217  
● fi-7300NX Button Event Manager  
Port number: 53218  
For details about unblocking the communication, refer to the manual or help of your computer or security  
software.  
● Is the scanner connected to another computer?  
Solution  
The scanner can be connected to only one computer at a time. Wait until the other computer is  
disconnected from the scanner, and then connect the computer to be used again.  
● Is the scanner's IP address correct?  
Solution  
Check the scanner's IP address in the following procedure:  
1 On the touch screen, press  
→ [Scanner Settings] → [Network] → [Wi-Fi] → [IP Address].  
2 On the [IP Address] screen, check the setting items.  
When specifying an IP address manually, specify the correct IP address.  
When setting the IP address automatically, check whether the DHCP server functions normally.  
Even when the DHCP server functions normally, an IP address may not be assigned correctly  
depending on the settings for the DHCP server. Check the operation status and the settings for  
the DHCP server.  
● Is the IP address of the scanner used for other communication devices?  
Solution  
If there are multiple communication devices using the same IP address on the same network,  
communication may fail. Avoid duplicates in IP addresses.  
173  
Troubleshooting  
● Is the DNS server information configured correctly?  
Solution  
Check the DNS server settings for the scanner in the following procedure:  
1 On the touch screen, press  
→ [Scanner Settings] → [Network] → [Wi-Fi] → [DNS Server].  
2 On the [DNS Server] screen, check the setting items for the following.  
● Whether the DNS server settings is enabled.  
● Whether the primary DNS and secondary DNS settings are correct.  
● Does the DNS server function normally?  
Solution  
Check whether the DNS server functions normally by following the procedure below.  
1 On the touch screen, press  
→ [Scanner Settings] → [Network] → [Check connection (Ping)].  
2 In the [Check connection (Ping)] screen, enter the IP address of the DNS server, and press the  
[Run] button.  
The result is displayed.  
Refer to Connection Test Result (page 161) and take measures accordingly.  
If the DNS server does not function normally, contact the DNS server administrator.  
174  
Troubleshooting  
A Wireless Access Point Is Not Displayed in the Access Point List  
Check the following points  
● Is the wireless access point turned on? (page 175)  
● Is the scanner far away from the wireless access point? Is there anything that may block the signal (such  
as walls and metal boards), or an electromagnetic source? (page 175)  
● Is the setting that does not permit communication configured on the wireless access point? (page 176)  
If the problem persists, check the items in Before You Contact the Scanner Service Provider (page 217)  
first, then contact the distributor/dealer where you purchased this product. Refer to the contact  
information in the Contact List if supplied with this product, or refer to the contact information in the  
Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an  
inquiry.  
● Is the wireless access point turned on?  
Solution  
Turn on the wireless access point.  
Also check that there is no error or malfunction on the wireless access point.  
For details about wireless access point errors, refer to the manual of your wireless access point.  
● Is the scanner far away from the wireless access point? Is there anything that may block the signal (such as  
walls and metal boards), or an electromagnetic source?  
Solution  
The signal between the wireless access point and the scanner may be weak, or there may be some signal  
interference.  
Check the icon on the lower left side of the touch screen for the signal status.  
Icon  
Signal Strength  
Strong  
Medium  
Weak  
Not connected  
If the signal is weak, change the installation locations of the scanner and the wireless access point.  
● Move the scanner closer to the wireless access point.  
● Move the scanner and the wireless access point away from the following.  
175  
Troubleshooting  
- Objects that may block the signal (such as walls and metal boards)  
- Devices that may cause signal interference (such as microwaves and cordless phones) and wireless  
devices  
● Change the direction that the scanner is facing.  
Also, communication in certain wireless channels may become unstable due to signal interference such as  
noise.  
Change the value of the wireless channel on the wireless access point.  
● Is the setting that does not permit communication configured on the wireless access point?  
Solution  
When the following are set on the wireless access point, take measures accordingly.  
● Communication between wireless devices is disabled (for example, because of a privacy separator  
function or a port separator function).  
Enable communication between wireless devices on the wireless access point.  
● SSID broadcast (for example, ANY connect) is disabled.  
Enable SSID broadcast on the wireless access point. Or, configure the Wi-Fi settings manually.  
● Protocol filter function is enabled.  
Set the protocol on the wireless access point.  
● The stealth function is enabled.  
Disable the stealth function, and then use WPS to configure the Wi-Fi settings again. Or, configure the  
Wi-Fi settings manually.  
● MAC address filtering is enabled.  
Set the MAC address of the scanner on the wireless access point, and then configure the Wi-Fi settings  
again.  
In addition, the channel may overlap with another wireless access point.  
In this case, change the value of the wireless channel on the wireless access point.  
For details about wireless access point settings, refer to the manual of your wireless access point.  
176  
Troubleshooting  
Wi-Fi Setting for WPS Fails  
Check the following points  
● Is the wireless access point turned on? (page 177)  
● Is the scanner far away from the wireless access point? Is there anything that may block the signal (such  
as walls and metal boards), or an electromagnetic source? (page 177)  
● Does a wireless access point support WPS (automatic configuration)? (page 178)  
● Is WEP used as the encryption method for the wireless access point? (page 178)  
● Did you enter the correct PIN when configuring the wireless settings for using WPS (PIN)? (page 178)  
● Did you finish the WPS operation on time? (page 178)  
● Is the setting that does not permit communication configured on the wireless access point? (page 179)  
If the problem persists, check the items in Before You Contact the Scanner Service Provider (page 217)  
first, then contact the distributor/dealer where you purchased this product. Refer to the contact  
information in the Contact List if supplied with this product, or refer to the contact information in the  
Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an  
inquiry.  
● Is the wireless access point turned on?  
Solution  
Turn on the wireless access point.  
Also check that there is no error or malfunction on the wireless access point.  
For details about wireless access point errors, refer to the manual of your wireless access point.  
● Is the scanner far away from the wireless access point? Is there anything that may block the signal (such as  
walls and metal boards), or an electromagnetic source?  
Solution  
The signal between the wireless access point and the scanner may be weak, or there may be some signal  
interference.  
Check the icon on the lower left side of the touch screen for the signal status.  
Icon  
Signal Strength  
Strong  
Medium  
Weak  
177  
Troubleshooting  
Icon  
Signal Strength  
Not connected  
If the signal is weak, change the installation locations of the scanner and the wireless access point.  
● Move the scanner closer to the wireless access point.  
● Move the scanner and the wireless access point away from the following.  
- Objects that may block the signal (such as walls and metal boards)  
- Devices that may cause signal interference (such as microwaves and cordless phones) and wireless  
devices  
● Change the direction that the scanner is facing.  
Also, communication in certain wireless channels may become unstable due to signal interference such as  
noise.  
Change the value of the wireless channel on the wireless access point.  
● Does a wireless access point support WPS (automatic configuration)?  
Solution  
When the wireless access point does not support WPS, manually configure the settings for Wi-Fi.  
To check whether or not the wireless access point supports WPS, refer to the manual of your wireless  
access point.  
● Is WEP used as the encryption method for the wireless access point?  
Solution  
If WEP is used as the encryption method for the wireless access point, change the encryption method, and  
then try again.  
● Did you enter the correct PIN when configuring the wireless settings for using WPS (PIN)?  
Solution  
Check the PIN in the following procedure:  
1 On the touch screen, press  
→ [Scanner Settings] → [Network] → [Wi-Fi] → [Access Point] →  
[Use WPS] → [PIN].  
2 On your wireless access point, enter the PIN as shown in the [PIN] screen.  
To check how to enter the PIN, refer to the manual of your wireless access point.  
● Did you finish the WPS operation on time?  
Solution  
Configure the wireless settings again with the WPS.  
178  
Troubleshooting  
● For push-button  
1 On the touch screen, press  
→ [Use WPS] → [Push-Button].  
→ [Scanner Settings] → [Network] → [Wi-Fi] → [Access Point]  
2 Push the WPS button on the wireless access point.  
3 Within two minutes after step 2, press the [Next] button which is displayed on the touch screen  
in step 1.  
● For PIN  
1 On the touch screen, press  
→ [Use WPS] → [PIN].  
→ [Scanner Settings] → [Network] → [Wi-Fi] → [Access Point]  
2 On your wireless access point, enter the PIN as shown in the [PIN] screen.  
To check how to enter the PIN, refer to the manual of your wireless access point.  
3 Within two minutes after step 2, press the [Next] button which is displayed on the touch screen  
in step 1.  
Note that if multiple wireless access points are waiting to be connected by WPS, the connection may fail.  
In that case, wait for a while, and then configure the Wi-Fi settings again by using WPS. Or, configure the  
Wi-Fi settings manually.  
● Is the setting that does not permit communication configured on the wireless access point?  
Solution  
When the following are set on the wireless access point, take measures accordingly.  
● Communication between wireless devices is disabled (for example, because of a privacy separator  
function or a port separator function).  
Enable communication between wireless devices on the wireless access point.  
● SSID broadcast (for example, ANY connect) is disabled.  
Enable SSID broadcast on the wireless access point. Or, configure the Wi-Fi settings manually.  
● Protocol filter function is enabled.  
Set the protocol on the wireless access point.  
● The stealth function is enabled.  
Disable the stealth function, and then use WPS to configure the Wi-Fi settings again. Or, configure the  
Wi-Fi settings manually.  
● MAC address filtering is enabled.  
Set the MAC address of the scanner on the wireless access point, and then configure the Wi-Fi settings  
again.  
In addition, the channel may overlap with another wireless access point.  
In this case, change the value of the wireless channel on the wireless access point.  
For details about wireless access point settings, refer to the manual of your wireless access point.  
179  
Troubleshooting  
Failed to Establish a Wi-Fi Connection by Configuring the Settings Manually  
Check the following points  
● Is the wireless access point turned on? (page 180)  
● Is the scanner far away from the wireless access point? Is there anything that may block the signal (such  
as walls and metal boards), or an electromagnetic source? (page 180)  
● Are the network name (SSID), security protocol (authentication method), encryption method, and  
security key configured correctly? (page 181)  
● Is the setting that does not permit communication configured on the wireless access point? (page 181)  
● Is the message, [The encryption method does not match with the access point.] displayed? (page 182)  
If the problem persists, check the items in Before You Contact the Scanner Service Provider (page 217)  
first, then contact the distributor/dealer where you purchased this product. Refer to the contact  
information in the Contact List if supplied with this product, or refer to the contact information in the  
Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an  
inquiry.  
● Is the wireless access point turned on?  
Solution  
Turn on the wireless access point.  
Also check that there is no error or malfunction on the wireless access point.  
For details about wireless access point errors, refer to the manual of your wireless access point.  
● Is the scanner far away from the wireless access point? Is there anything that may block the signal (such as  
walls and metal boards), or an electromagnetic source?  
Solution  
The signal between the wireless access point and the scanner may be weak, or there may be some signal  
interference.  
Check the icon on the lower left side of the touch screen for the signal status.  
Icon  
Signal Strength  
Strong  
Medium  
Weak  
Not connected  
180  
Troubleshooting  
If the signal is weak, change the installation locations of the scanner and the wireless access point.  
● Move the scanner closer to the wireless access point.  
● Move the scanner and the wireless access point away from the following.  
- Objects that may block the signal (such as walls and metal boards)  
- Devices that may cause signal interference (such as microwaves and cordless phones) and wireless  
devices  
● Change the direction that the scanner is facing.  
Also, communication in certain wireless channels may become unstable due to signal interference such as  
noise.  
Change the value of the wireless channel on the wireless access point.  
● Are the network name (SSID), security protocol (authentication method), encryption method, and security  
key configured correctly?  
Solution  
Use the same network name (SSID), security protocol (authentication method), encryption method, and  
security key as your wireless access point.  
If you cannot find the network name (SSID) or the security key, either refer to the manual of your wireless  
access point or contact the manufacturer.  
● Is the setting that does not permit communication configured on the wireless access point?  
Solution  
When the following are set on the wireless access point, take measures accordingly.  
● Communication between wireless devices is disabled (for example, because of a privacy separator  
function or a port separator function).  
Enable communication between wireless devices on the wireless access point.  
● SSID broadcast (for example, ANY connect) is disabled.  
Enable SSID broadcast on the wireless access point. Or, configure the Wi-Fi settings manually.  
● Protocol filter function is enabled.  
Set the protocol on the wireless access point.  
● The stealth function is enabled.  
Disable the stealth function, and then use WPS to configure the Wi-Fi settings again. Or, configure the  
Wi-Fi settings manually.  
● MAC address filtering is enabled.  
Set the MAC address of the scanner on the wireless access point, and then configure the Wi-Fi settings  
again.  
In addition, the channel may overlap with another wireless access point.  
In this case, change the value of the wireless channel on the wireless access point.  
For details about wireless access point settings, refer to the manual of your wireless access point.  
181  
Troubleshooting  
● Is the message, [The encryption method does not match with the access point.] displayed?  
Solution  
Set the same encryption method as the one for the wireless access point.  
The scanner cannot be connected to the wireless access point in the following cases.  
Change to another encryption method or security protocol.  
● "WEP" is set for the encryption method of the wireless access point  
● "WEP (Transitional Security Network)" is set for the security protocol of the wireless access point.  
182  
Troubleshooting  
The Connection Between the Scanner and Computer Frequently Cuts Off  
Check the following points  
● Is the scanner far away from the wireless access point? Is there anything that may block the signal (such  
as walls and metal boards), or an electromagnetic source? (page 183)  
If the problem persists, check the items in Before You Contact the Scanner Service Provider (page 217)  
first, then contact the distributor/dealer where you purchased this product. Refer to the contact  
information in the Contact List if supplied with this product, or refer to the contact information in the  
Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an  
inquiry.  
● Is the scanner far away from the wireless access point? Is there anything that may block the signal (such as  
walls and metal boards), or an electromagnetic source?  
Solution  
The signal between the wireless access point and the scanner may be weak, or there may be some signal  
interference.  
Check the icon on the lower left side of the touch screen for the signal status.  
Icon  
Signal Strength  
Strong  
Medium  
Weak  
Not connected  
If the signal is weak, change the installation locations of the scanner and the wireless access point.  
● Move the scanner closer to the wireless access point.  
● Move the scanner and the wireless access point away from the following.  
- Objects that may block the signal (such as walls and metal boards)  
- Devices that may cause signal interference (such as microwaves and cordless phones) and wireless  
devices  
● Change the direction that the scanner is facing.  
Also, communication in certain wireless channels may become unstable due to signal interference such as  
noise.  
Change the value of the wireless channel on the wireless access point.  
183  
Troubleshooting  
Cannot Connect the Scanner and a Computer via a Wired LAN  
Check the following points  
● Is the scanner connected to a network device (such as a switch, a hub, or a router) via a LAN cable?  
(page 184)  
● Is [Wired LAN] selected for the connection setting? (page 184)  
● Is the network device (such as a switch, a hub, or a router) turned on? (page 185)  
● Is the firmware version for the network device the latest? (page 185)  
● Is the computer connected to a network device (such as a switch, a hub, or a router)? (page 185)  
● Did you configure the settings related to communication conditions on a network device (such as a  
switch, a hub, or a router)? (page 185)  
● Are there any security limitations in the network? (page 185)  
● Is the network stable? (page 186)  
● Are there any security restrictions on the computer? (page 186)  
● Is the computer connected to a wired LAN? (page 186)  
● Is the scanner connected to another computer? (page 186)  
● Is the scanner's IP address correct? (page 187)  
● Is the IP address of the scanner used for other communication devices? (page 187)  
● Is the DNS server information configured correctly? (page 187)  
● Does the DNS server function normally? (page 187)  
If the problem persists, check the items in Before You Contact the Scanner Service Provider (page 217)  
first, then contact the distributor/dealer where you purchased this product. Refer to the contact  
information in the Contact List if supplied with this product, or refer to the contact information in the  
Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an  
inquiry.  
● Is the scanner connected to a network device (such as a switch, a hub, or a router) via a LAN cable?  
Solution  
Connect the scanner to a network device (such as a switch, a hub, or a router) via a LAN cable. Also,  
connect the LAN cable properly.  
When the LAN cable is connected properly, take the following measures:  
● Replace the LAN cable.  
● Change the port on the network device, which the LAN cable is connected to.  
● Change the transmission method for the network device to "full-duplex" or "half-duplex".  
● Is [Wired LAN] selected for the connection setting?  
Solution  
Check the connection method in the following procedure:  
184  
Troubleshooting  
1 On the touch screen, press  
→ [Scanner Settings] → [How to connect].  
2 On the [How to connect] screen, check that [Wired LAN] is selected.  
● Is the network device (such as a switch, a hub, or a router) turned on?  
Solution  
Turn on the network device (such as a switch, a hub, or a router).  
Also, check that there is no error or malfunction on the network device.  
For errors that occur on the network device, refer to the manual of your network device.  
● Is the firmware version for the network device the latest?  
Solution  
If the firmware version for the network device is not the latest, unexpected operations may occur.  
Contact the network administrator to check the firmware version, and consider updating it to the latest  
version.  
For details about how to update the firmware for the network device, refer to the manual of your network  
device.  
● Is the computer connected to a network device (such as a switch, a hub, or a router)?  
Solution  
Connect the computer to a network device (such as a switch, a hub, or a router).  
For details, refer to the manual of your computer.  
● Did you configure the settings related to communication conditions on a network device (such as a switch,  
a hub, or a router)?  
Solution  
When the following are set on the network device (such as a switch, a hub, or a router), take measures  
accordingly.  
● Protocol filter function is enabled.  
Allow the protocol which is to be used for communication.  
● MAC address filtering is enabled.  
Configure the network device (such as a switch, a hub, or a router) with the MAC address of the scanner.  
For the settings on the network device, refer to the manual of your network device.  
● Are there any security limitations in the network?  
Solution  
The access limitations for users may be configured in the network.  
For details, contact the network administrator.  
185  
Troubleshooting  
● Is the network stable?  
Solution  
Connect to the network after it becomes stable.  
A network can be unstable by the following events:  
● A network monitoring program is running.  
● A file is transferring.  
If the network is unstable, restart the network devices. However, before restarting them, make sure that  
communications with other devices are not affected if the network devices are restarted. The network  
devices may become unstable.  
● Are there any security restrictions on the computer?  
Solution  
In the Windows Firewall settings or in the firewall settings of your security software, unblock the  
communication of the port numbers which are used by the following software.  
● fi-7300NX Scanner Selection Tool  
Port number: 52217  
● fi-7300NX Button Event Manager  
Port number: 53218  
For details about unblocking the communication, refer to the manual or help of your computer or security  
software.  
● Is the computer connected to a wired LAN?  
Solution  
Check the connection status of the computer in the following procedure:  
1 On the touch screen, press  
→ [Scanner Settings] → [Network] → [Check connection (Ping)].  
2 In the [Check connection (Ping)] screen, enter the host name or the IP address of the computer,  
and press the [Run] button.  
The result is displayed.  
Refer to Connection Test Result (page 161) and take measures accordingly.  
● Is the scanner connected to another computer?  
Solution  
The scanner can be connected to only one computer at a time. Wait until the other computer is  
disconnected from the scanner, and then connect the computer to be used again.  
186  
Troubleshooting  
● Is the scanner's IP address correct?  
Solution  
Check the scanner's IP address in the following procedure:  
1 On the touch screen, press  
→ [Scanner Settings] → [Network] → [Wired LAN] → [IP  
Address].  
2 On the [IP Address] screen, check the setting items.  
When specifying an IP address manually, specify the correct IP address.  
When setting the IP address automatically, check whether the DHCP server functions normally.  
Even when the DHCP server functions normally, an IP address may not be assigned correctly  
depending on the settings for the DHCP server. Check the operation status and the settings for  
the DHCP server.  
● Is the IP address of the scanner used for other communication devices?  
Solution  
If there are multiple communication devices using the same IP address on the same network,  
communication may fail. Avoid duplicates in IP addresses.  
● Is the DNS server information configured correctly?  
Solution  
Check the DNS server settings for the scanner in the following procedure:  
1 On the touch screen, press  
→ [Scanner Settings] → [Network] → [Wired LAN] → [DNS  
Server].  
2 On the [DNS Server] screen, check the setting items for the following.  
● Whether the DNS server settings is enabled  
● Whether the primary DNS and secondary DNS settings are correct  
● Does the DNS server function normally?  
Solution  
Check whether the DNS server functions normally by following the procedure below.  
1 On the touch screen, press  
→ [Scanner Settings] → [Network] → [Check connection (Ping)].  
2 In the [Check connection (Ping)] screen, enter the IP address of the DNS server, and press the  
[Run] button.  
The result is displayed.  
187  
Troubleshooting  
Refer to Connection Test Result (page 161) and take measures accordingly.  
If the DNS server does not function normally, contact the DNS server administrator.  
188  
Troubleshooting  
Cannot Connect the Scanner and a Computer via a USB Cable  
Check the following points  
● Did you select [Automatic] for the USB setting for the scanner? (page 189)  
If the problem persists, check the items in Before You Contact the Scanner Service Provider (page 217)  
first, then contact the distributor/dealer where you purchased this product. Refer to the contact  
information in the Contact List if supplied with this product, or refer to the contact information in the  
Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an  
inquiry.  
● Did you select [Automatic] for the USB setting for the scanner?  
Solution  
If you select [Automatic] for the USB setting for the scanner, the connection between the scanner and a  
computer may not be able to be established.  
Change the USB setting for the scanner to [USB 2.0] in the following procedure:  
1 On the touch screen, press  
→ [Scanner Settings] → [USB].  
2 Select [USB 2.0].  
189  
Troubleshooting  
Cannot Connect the Scanner to a Destination by Specifying an IP Address  
Check the following points  
● Are the scanner and server connected to the network? (page 190)  
● Is the scanner's IP address correct? (page 190)  
● Is the IP address of the scanner used for other communication devices? (page 191)  
● Have you connected another communication device with the same IP address as the scanner to the  
server in the past? (page 191)  
● Is there a firewall device on the same network as the scanner and the server? (page 191)  
● Are the settings on the scanner that are related to the server specified correctly? (page 191)  
● Are the settings on the server specified correctly? (page 191)  
If the problem persists, check the items in Before You Contact the Scanner Service Provider (page 217)  
first, then contact the distributor/dealer where you purchased this product. Refer to the contact  
information in the Contact List if supplied with this product, or refer to the contact information in the  
Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an  
inquiry.  
● Are the scanner and server connected to the network?  
Solution  
Refer to the following and take measures according to the connection method.  
● For Wi-Fi  
Cannot Connect the Scanner and a Computer via Wi-Fi (page 169)  
● For a wired LAN  
Cannot Connect the Scanner and a Computer via a Wired LAN (page 184)  
● Is the scanner's IP address correct?  
Solution  
Check the scanner's IP address in the following procedure:  
1 On the touch screen, press  
→ [Scanner Settings] → [Network].  
2 Perform one of the following according to the connection method.  
For Wi-Fi, press [Wi-Fi] → [IP Address].  
For a wired LAN, press [Wired LAN] → [IP Address].  
3 On the [IP Address] screen, check the setting items.  
When specifying an IP address manually, specify the correct IP address.  
When setting the IP address automatically, check whether the DHCP server functions normally.  
Even when the DHCP server functions normally, an IP address may not be assigned correctly  
depending on the settings for the DHCP server. Check the operation status and the settings for  
the DHCP server.  
190  
Troubleshooting  
● Is the IP address of the scanner used for other communication devices?  
Solution  
If there are multiple communication devices using the same IP address on the same network,  
communication may fail. Avoid duplicates in IP addresses.  
● Have you connected another communication device with the same IP address as the scanner to the server  
in the past?  
Solution  
Communication fails if you connect the scanner to the server and change the preferences settings without  
turning off the server after the server communicated with another host or communication device with the  
same IP address as the scanner. Restart the server.  
● Is there a firewall device on the same network as the scanner and the server?  
Solution  
Check that the access from the scanner is not prohibited by the firewall device.  
● Are the settings on the scanner that are related to the server specified correctly?  
Solution  
Check the server setting items in the following procedure:  
1 On the touch screen, press  
→ [Scanner Settings] → [Network] → [Server].  
2 Press the server to be connected to, and check the setting items.  
● Whether [Enable] is on.  
● Whether [Host Name/IP address] and [Port Number] are correct.  
● Whether the setting for [Authentication] for a proxy sever is correct.  
● Are the settings on the server specified correctly?  
Solution  
Refer to the manual for the server and check the settings.  
191  
Troubleshooting  
Cannot Connect the Scanner to a Destination by Specifying a Host Name  
Check the following points  
● Is the DNS server information configured correctly? (page 192)  
● Does the DNS server function normally? (page 192)  
● Are the scanner and server connected to the network? (page 193)  
● Is the scanner's IP address correct? (page 193)  
● Is the IP address of the scanner used for other communication devices? (page 193)  
● Have you connected another communication device with the same IP address as the scanner to the  
server in the past? (page 194)  
● Is there a firewall device on the same network as the scanner and the server? (page 194)  
● Are the settings on the scanner that are related to the server specified correctly? (page 194)  
● Are the settings on the server specified correctly? (page 194)  
If the problem persists, check the items in Before You Contact the Scanner Service Provider (page 217)  
first, then contact the distributor/dealer where you purchased this product. Refer to the contact  
information in the Contact List if supplied with this product, or refer to the contact information in the  
Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an  
inquiry.  
● Is the DNS server information configured correctly?  
Solution  
Check the DNS server settings for the scanner in the following procedure:  
1 On the touch screen, press  
→ [Scanner Settings] → [Network].  
2 Perform one of the following according to the connection method.  
For Wi-Fi, press [Wi-Fi] → [DNS Server].  
For Wired LAN, press [Wired LAN] → [DNS Server].  
3 On the [DNS Server] screen, check the setting items for the following.  
● Whether the DNS server settings is enabled  
● Whether the primary DNS and secondary DNS settings are correct  
● Does the DNS server function normally?  
Solution  
Check whether the DNS server functions normally by following the procedure below.  
1 On the touch screen, press  
→ [Scanner Settings] → [Network] → [Check connection (Ping)].  
192  
Troubleshooting  
2 In the [Check connection (Ping)] screen, enter the IP address of the DNS server, and press the  
[Run] button.  
The result is displayed.  
Refer to Connection Test Result (page 161) and take measures accordingly.  
If the DNS server does not function normally, contact the DNS server administrator.  
● Are the scanner and server connected to the network?  
Solution  
Refer to the following and take measures according to the connection method.  
● For Wi-Fi  
Cannot Connect the Scanner and a Computer via Wi-Fi (page 169)  
● For a wired LAN  
Cannot Connect the Scanner and a Computer via a Wired LAN (page 184)  
● Is the scanner's IP address correct?  
Solution  
Check the scanner's IP address in the following procedure:  
1 On the touch screen, press  
→ [Scanner Settings] → [Network].  
2 Perform one of the following according to the connection method.  
For Wi-Fi, press [Wi-Fi] → [IP Address].  
For a wired LAN, press [Wired LAN] → [IP Address].  
3 On the [IP Address] screen, check the setting items.  
When specifying an IP address manually, specify the correct IP address.  
When setting the IP address automatically, check whether the DHCP server functions normally.  
Even when the DHCP server functions normally, an IP address may not be assigned correctly  
depending on the settings for the DHCP server. Check the operation status and the settings for  
the DHCP server.  
● Is the IP address of the scanner used for other communication devices?  
Solution  
If there are multiple communication devices using the same IP address on the same network,  
communication may fail. Avoid duplicates in IP addresses.  
193  
Troubleshooting  
● Have you connected another communication device with the same IP address as the scanner to the server  
in the past?  
Solution  
Communication fails if you connect the scanner to the server and change the preferences settings without  
turning off the server after the server communicated with another host or communication device with the  
same IP address as the scanner. Restart the server.  
● Is there a firewall device on the same network as the scanner and the server?  
Solution  
Check that the access from the scanner is not prohibited by the firewall device.  
● Are the settings on the scanner that are related to the server specified correctly?  
Solution  
Check the server setting items in the following procedure:  
1 On the touch screen, press  
→ [Scanner Settings] → [Network] → [Server].  
2 Press the server to be connected to, and check the setting items.  
● Whether [Enable] is on.  
● Whether [Host Name/IP address] and [Port Number] are correct.  
● Whether the setting for [Authentication] for a proxy sever is correct.  
● Are the settings on the server specified correctly?  
Solution  
Refer to the manual for the server and check the settings.  
194  
Troubleshooting  
Scanning Does Not Start  
Check the following points  
● Is the document loaded in the ADF paper chute (feeder) correctly? (page 195)  
● Is the ADF closed properly? (page 195)  
● Are the scanner and the computer properly connected? (page 195)  
If the problem persists, check the items in Before You Contact the Scanner Service Provider (page 217)  
first, then contact the distributor/dealer where you purchased this product. Refer to the contact  
information in the Contact List if supplied with this product, or refer to the contact information in the  
Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an  
inquiry.  
● Is the document loaded in the ADF paper chute (feeder) correctly?  
Solution  
Reload the document in the ADF paper chute (feeder).  
● Is the ADF closed properly?  
Solution  
Close the ADF firmly.  
If the document is caught in the ADF, remove the document and close the ADF.  
● Are the scanner and the computer properly connected?  
Solution  
● For Wi-Fi  
Connect the scanner and the computer via Wi-Fi. When you cannot connect them via Wi-Fi, refer to  
Cannot Connect the Scanner and a Computer via Wi-Fi (page 169).  
● For a wired LAN  
Connect the scanner and the computer via a wired LAN. When you cannot connect them via a wired LAN,  
refer to Cannot Connect the Scanner and a Computer via a Wired LAN (page 184).  
● For USB  
Connect the USB cable properly. For details, refer to When Connecting the Scanner to the Computer via a  
USB Cable (page 48).  
195  
Troubleshooting  
Scanning Takes a Long Time  
Check the following points  
● Does the computer meet the recommended requirements? (page 196)  
● If a USB connection is used, is the USB cable connected to the USB 1.1 port on the computer? (page  
196)  
● Did you start a scan while the computer was unstable (for example, immediately after computer start-up  
or logon)? (page 196)  
● Are the rollers clean? (page 196)  
If the problem persists, check the items in Before You Contact the Scanner Service Provider (page 217)  
first, then contact the distributor/dealer where you purchased this product. Refer to the contact  
information in the Contact List if supplied with this product, or refer to the contact information in the  
Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an  
inquiry.  
● Does the computer meet the recommended requirements?  
Solution  
Use a computer that meets the recommended CPU, memory, and other requirements.  
For details, refer to System Requirements (page 53).  
● If a USB connection is used, is the USB cable connected to the USB 1.1 port on the computer?  
Solution  
If a USB connection is used, connect the USB cable to the USB 3.1 Gen1/USB 3.0/USB 2.0 port.  
● Did you start a scan while the computer was unstable (for example, immediately after computer start-up  
or logon)?  
Solution  
When you start or log onto the computer, wait a while before starting a scan.  
● Are the rollers clean?  
Solution  
Clean the rollers.  
For details, refer to Cleaning the Inside of the Scanner (ADF) with a Cloth (page 121).  
196  
Troubleshooting  
Image Quality Is Poor  
Check the following points  
● Did you configure the settings in the scanner driver to scan in black & white mode? (page 197)  
● Are the glass and rollers inside the ADF clean? (page 197)  
If the problem persists, check the items in Before You Contact the Scanner Service Provider (page 217)  
first, then contact the distributor/dealer where you purchased this product. Refer to the contact  
information in the Contact List if supplied with this product, or refer to the contact information in the  
Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an  
inquiry.  
● Did you configure the settings in the scanner driver to scan in black & white mode?  
Solution  
Use a scanner driver to configure the scan settings that do not "binarize" (output in black and white), and  
then perform a scan.  
The scanned image may differ from the original image significantly if you simply "binarize" (output in  
black & white) a picture or a photo.  
● Are the glass and rollers inside the ADF clean?  
Solution  
Clean the dirty parts.  
For details, refer to Cleaning the Inside of the Scanner (ADF) with a Cloth (page 121).  
197  
Troubleshooting  
Quality of Scanned Text or Lines Is Unsatisfactory  
Check the following points  
● Are the glass and rollers inside the ADF clean? (page 198)  
● Is the resolution appropriate? (page 198)  
● Did you configure the settings in the scanner driver to scan in grayscale or color mode? (page 198)  
● Is there any foreign matter (such as dust or paper dust) on the document? (page 198)  
If the problem persists, check the items in Before You Contact the Scanner Service Provider (page 217)  
first, then contact the distributor/dealer where you purchased this product. Refer to the contact  
information in the Contact List if supplied with this product, or refer to the contact information in the  
Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an  
inquiry.  
● Are the glass and rollers inside the ADF clean?  
Solution  
Clean the dirty parts.  
For details, refer to Cleaning the Inside of the Scanner (ADF) with a Cloth (page 121).  
● Is the resolution appropriate?  
Solution  
Specify a higher resolution in the scanner driver.  
● Did you configure the settings in the scanner driver to scan in grayscale or color mode?  
Solution  
Configure the settings in the scanner driver to scan in black & white mode.  
When you scan in grayscale or in color mode, the scanned image may not become sharp and clear.  
● Is there any foreign matter (such as dust or paper dust) on the document?  
Solution  
Remove any foreign matter off the document.  
Foreign matter may get on the glass that is inside the ADF, and cause the image to appear dirty.  
198  
Troubleshooting  
Images Are Distorted or Not Clear  
Check the following points  
● Are the glass and rollers inside the ADF clean? (page 199)  
● Is the ADF being pushed down during scanning? Or, is there a heavy object on top of the ADF? (page  
199)  
● Is a scan performed on a place that is unstable or vibrates? (page 199)  
● Is the scanner placed on a flat, level surface? Are the rubber pads attached on the bottom of the  
scanner? (page 199)  
● Are there any wrinkles or curls on the document? (page 199)  
If the problem persists, check the items in Before You Contact the Scanner Service Provider (page 217)  
first, then contact the distributor/dealer where you purchased this product. Refer to the contact  
information in the Contact List if supplied with this product, or refer to the contact information in the  
Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an  
inquiry.  
● Are the glass and rollers inside the ADF clean?  
Solution  
Clean the dirty parts.  
For details, refer to Cleaning the Inside of the Scanner (ADF) with a Cloth (page 121).  
● Is the ADF being pushed down during scanning? Or, is there a heavy object on top of the ADF?  
Solution  
Do not push down the top of the ADF, or place any heavy objects on the ADF during scanning.  
● Is a scan performed on a place that is unstable or vibrates?  
Solution  
Perform a scan on a place that is stable and does not vibrate.  
● Is the scanner placed on a flat, level surface? Are the rubber pads attached on the bottom of the scanner?  
Solution  
Place the scanner on a flat and level surface.  
Or, attach the rubber pads on the bottom of the scanner.  
● Are there any wrinkles or curls on the document?  
Solution  
Smooth out the wrinkles or curls on the document.  
199  
Troubleshooting  
Vertical Streaks Appear on the Images  
Check the following points  
● Are the glass and rollers inside the ADF clean? (page 200)  
● Is there any foreign matter (such as dust or paper dust) on the document? (page 200)  
● Is [Vertical Streaks Reduction] enabled in the scanner driver for a scan? (page 200)  
If the problem persists, check the items in Before You Contact the Scanner Service Provider (page 217)  
first, then contact the distributor/dealer where you purchased this product. Refer to the contact  
information in the Contact List if supplied with this product, or refer to the contact information in the  
Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an  
inquiry.  
● Are the glass and rollers inside the ADF clean?  
Solution  
Clean the dirty parts.  
For details, refer to Cleaning the Inside of the Scanner (ADF) with a Cloth (page 121).  
● Is there any foreign matter (such as dust or paper dust) on the document?  
Solution  
Remove any foreign matter off the document.  
Foreign matter may get on the glass that is inside the ADF, and cause the image to appear dirty.  
● Is [Vertical Streaks Reduction] enabled in the scanner driver for a scan?  
Solution  
Enable [Vertical Streaks Reduction] in the scanner driver, and then perform a scan.  
200  
Troubleshooting  
Error Code "U4:40" Is Displayed on the Touch Screen While Scanning  
Check the following points  
● Is the ADF closed firmly? (page 201)  
If the problem persists, check the items in Before You Contact the Scanner Service Provider (page 217)  
first, then contact the distributor/dealer where you purchased this product. Refer to the contact  
information in the Contact List if supplied with this product, or refer to the contact information in the  
Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an  
inquiry.  
● Is the ADF closed firmly?  
Solution  
Close the ADF firmly.  
For details, refer to How to Close the ADF (page 64).  
201  
Troubleshooting  
Overlapped Documents Are Frequently Fed into the Scanner  
Check the following points  
● Do the documents meet the paper requirements? (page 202)  
● Are you using the Carrier Sheet? (page 202)  
● If the setting to detect overlapped documents is enabled, do the documents fulfill the conditions to  
detect overlapped documents accurately? (page 202)  
● Did you scan a thick document such as a plastic card? (page 203)  
● Did you fan the documents before loading them? (page 203)  
● Have the documents just been printed out from a copy machine or a laser printer? (page 203)  
● Are the brake roller and pick roller installed correctly? (page 203)  
● Are the brake roller and pick roller clean? (page 203)  
● Are the brake roller and pick roller worn out? (page 203)  
● Are you using the scanner at an altitude of 2,000 m or higher? (page 204)  
If the problem persists, check the items in Before You Contact the Scanner Service Provider (page 217)  
first, then contact the distributor/dealer where you purchased this product. Refer to the contact  
information in the Contact List if supplied with this product, or refer to the contact information in the  
Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an  
inquiry.  
● Do the documents meet the paper requirements?  
Solution  
Use documents that meet the requirements.  
For details, refer to Documents for Scanning (page 81).  
● Are you using the Carrier Sheet?  
Solution  
Configure the scan settings in the scanner driver to use the Carrier Sheet.  
For details, refer to Scanning Photographs and Clippings (page 103).  
● If the setting to detect overlapped documents is enabled, do the documents fulfill the conditions to detect  
overlapped documents accurately?  
Solution  
Fulfill the conditions to detect overlapped documents accurately.  
For details, refer to Conditions Required to Accurately Detect Overlapped Documents (Multifeed) (page  
87).  
If necessary, specify the area to detect overlapped documents.  
For details, refer to Specifying the Area to Detect Overlapped Documents [Document check area  
specification for Multifeed Detection] (page 293).  
202  
Troubleshooting  
● Did you scan a thick document such as a plastic card?  
Solution  
Perform one of the following for a scan:  
● Use the intelligent multifeed detection function.  
● Disable the setting to detect overlapped documents by the ultrasonic sensor.  
● Scan with Manual Single Mode.  
● Did you fan the documents before loading them?  
Solution  
Fan the documents.  
For details, refer to Preparation (page 78).  
● Have the documents just been printed out from a copy machine or a laser printer?  
Solution  
Fan the documents a few times to remove static electricity.  
For details, refer to Preparation (page 78).  
● Are the brake roller and pick roller installed correctly?  
Solution  
Install the brake roller and pick roller correctly.  
For details, refer to Replacing the Brake Roller (page 129) and Replacing the Pick Roller (page 134).  
● Are the brake roller and pick roller clean?  
Solution  
Clean the brake roller and pick roller.  
For details, refer to Cleaning the Inside of the Scanner (ADF) with a Cloth (page 121).  
● Are the brake roller and pick roller worn out?  
Solution  
Check the counters for the brake roller and pick roller in the [Consumable counters] screen on the touch  
screen, and replace the brake roller and pick roller if necessary.  
The procedure to display the [Consumable counters] screen is as follows:  
→ [Cleaning & Maintenance] → [Consumable counters]  
When using the Software Operation Panel, refer to Checking the Sheet Counter (page 266).  
For details about replacing the brake roller and pick roller, refer to Replacing the Brake Roller (page 129)  
and Replacing the Pick Roller (page 134).  
203  
Troubleshooting  
● Are you using the scanner at an altitude of 2,000 m or higher?  
Solution  
In the [High Altitude Mode] screen on the touch screen, set [Enable] to on.  
The [High Altitude Mode] screen can be displayed in the following procedure:  
→ [Scanner Settings] → [Paper Source/Feeding] → [High Altitude Mode]  
When using the Software Operation Panel, refer to Scanning at High Altitude [High Altitude Mode] (page  
288).  
If the scanner is being used on level ground lower than 2,000 m with [High Altitude Mode] enabled,  
overlapped documents may not be detected.  
204  
Troubleshooting  
Situation in Which the Document Is not Fed into the ADF Occurs Frequently  
Check the following points  
● Do the documents meet the paper requirements? (page 205)  
● Did you fan the documents before loading them? (page 205)  
● Are the brake roller and pick roller installed correctly? (page 205)  
● Are the brake roller and pick roller clean? (page 205)  
● Are the brake roller and pick roller worn out? (page 205)  
If the problem persists, check the items in Before You Contact the Scanner Service Provider (page 217)  
first, then contact the distributor/dealer where you purchased this product. Refer to the contact  
information in the Contact List if supplied with this product, or refer to the contact information in the  
Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an  
inquiry.  
● Do the documents meet the paper requirements?  
Solution  
Use documents that meet the requirements.  
For details, refer to Documents for Scanning (page 81).  
● Did you fan the documents before loading them?  
Solution  
Fan the documents.  
For details, refer to Preparation (page 78).  
● Are the brake roller and pick roller installed correctly?  
Solution  
Install the brake roller and pick roller correctly.  
For details, refer to Replacing the Brake Roller (page 129) and Replacing the Pick Roller (page 134).  
● Are the brake roller and pick roller clean?  
Solution  
Clean the brake roller and pick roller.  
For details, refer to Cleaning the Inside of the Scanner (ADF) with a Cloth (page 121).  
● Are the brake roller and pick roller worn out?  
Solution  
Check the counters for the brake roller and pick roller in the [Consumable counters] screen on the touch  
screen, and replace the brake roller and pick roller if necessary.  
The procedure to display the [Consumable counters] screen is as follows:  
205  
Troubleshooting  
→ [Cleaning & Maintenance] → [Consumable counters]  
When using the Software Operation Panel, refer to Checking the Sheet Counter (page 266).  
For details about replacing the brake roller and pick roller, refer to Replacing the Brake Roller (page 129)  
and Replacing the Pick Roller (page 134).  
206  
Troubleshooting  
Paper Protection Is Set Off Frequently  
Check the following points  
● Do the documents meet the paper requirements? (page 207)  
● Is there any foreign matter in the ADF? (page 207)  
● Are the brake roller and pick roller installed correctly? (page 207)  
● Are the brake roller and pick roller clean? (page 207)  
● Are the brake roller and pick roller worn out? (page 208)  
● Is the sensitivity level for the paper protection function set to high in the touch screen or the Software  
Operation Panel? (page 208)  
If the problem persists, check the items in Before You Contact the Scanner Service Provider (page 217)  
first, then contact the distributor/dealer where you purchased this product. Refer to the contact  
information in the Contact List if supplied with this product, or refer to the contact information in the  
Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an  
inquiry.  
● Do the documents meet the paper requirements?  
Solution  
Use documents that meet the requirements.  
For details, refer to Documents for Scanning (page 81).  
● Is there any foreign matter in the ADF?  
Solution  
Clean the ADF.  
Remove any foreign matter from the ADF.  
For details, refer to Cleaning the Inside of the Scanner (ADF) with a Cloth (page 121).  
● Are the brake roller and pick roller installed correctly?  
Solution  
Install the brake roller and pick roller correctly.  
For details, refer to Replacing the Brake Roller (page 129) and Replacing the Pick Roller (page 134).  
● Are the brake roller and pick roller clean?  
Solution  
Clean the brake roller and pick roller.  
For details, refer to Cleaning the Inside of the Scanner (ADF) with a Cloth (page 121).  
207  
Troubleshooting  
● Are the brake roller and pick roller worn out?  
Solution  
Check the counters for the brake roller and pick roller in the [Consumable counters] screen on the touch  
screen, and replace the brake roller and pick roller if necessary.  
The procedure to display the [Consumable counters] screen is as follows:  
→ [Cleaning & Maintenance] → [Consumable counters]  
When using the Software Operation Panel, refer to Checking the Sheet Counter (page 266).  
For details about replacing the brake roller and pick roller, refer to Replacing the Brake Roller (page 129)  
and Replacing the Pick Roller (page 134).  
● Is the sensitivity level for the paper protection function set to high in the touch screen or the Software  
Operation Panel?  
Solution  
In the [Paper protection] screen on the touch screen, select [Low] for [Feeding Accuracy Sensitivity] and  
[Feeding Noise Sensitivity].  
The [Paper protection] screen can be displayed in the following procedure:  
→ [Scanner Settings] → [Paper Protection] → [Paper protection] or, [Paper Protection (Touch Screen  
Settings)].  
When using the Software Operation Panel, refer to Specifying the Sensitivity Level for Paper Protection  
[Paper Protection Sensitivity] (page 286).  
208  
Troubleshooting  
Paper Jams/Pick Errors Occur Frequently  
Check the following points  
● Do the documents meet the paper requirements? (page 209)  
● Is there any foreign matter in the ADF? (page 209)  
● Are the brake roller and pick roller installed correctly? (page 209)  
● Are the brake roller and pick roller clean? (page 209)  
● Are the brake roller and pick roller worn out? (page 209)  
If the problem persists, check the items in Before You Contact the Scanner Service Provider (page 217)  
first, then contact the distributor/dealer where you purchased this product. Refer to the contact  
information in the Contact List if supplied with this product, or refer to the contact information in the  
Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an  
inquiry.  
● Do the documents meet the paper requirements?  
Solution  
Use documents that meet the requirements.  
For details, refer to Documents for Scanning (page 81).  
● Is there any foreign matter in the ADF?  
Solution  
Clean the ADF.  
Remove any foreign matter from the ADF.  
For details, refer to Cleaning the Inside of the Scanner (ADF) with a Cloth (page 121).  
● Are the brake roller and pick roller installed correctly?  
Solution  
Install the brake roller and pick roller correctly.  
For details, refer to Replacing the Brake Roller (page 129) and Replacing the Pick Roller (page 134).  
● Are the brake roller and pick roller clean?  
Solution  
Clean the brake roller and pick roller.  
For details, refer to Cleaning the Inside of the Scanner (ADF) with a Cloth (page 121).  
● Are the brake roller and pick roller worn out?  
Solution  
Check the counters for the brake roller and pick roller in the [Consumable counters] screen on the touch  
screen, and replace the brake roller and pick roller if necessary.  
The procedure to display the [Consumable counters] screen is as follows:  
209  
Troubleshooting  
→ [Cleaning & Maintenance] → [Consumable counters]  
When using the Software Operation Panel, refer to Checking the Sheet Counter (page 266).  
For details about replacing the brake roller and pick roller, refer to Replacing the Brake Roller (page 129)  
and Replacing the Pick Roller (page 134).  
210  
Troubleshooting  
Images Turn Out Elongated  
Check the following points  
● Are the rollers clean? (page 211)  
● Do the documents meet the paper requirements? (page 211)  
● Are the brake roller and pick roller installed correctly? (page 211)  
● Have you adjusted the magnification level? (page 211)  
If the problem persists, check the items in Before You Contact the Scanner Service Provider (page 217)  
first, then contact the distributor/dealer where you purchased this product. Refer to the contact  
information in the Contact List if supplied with this product, or refer to the contact information in the  
Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an  
inquiry.  
● Are the rollers clean?  
Solution  
Clean the rollers.  
For details, refer to Cleaning the Inside of the Scanner (ADF) with a Cloth (page 121).  
● Do the documents meet the paper requirements?  
Solution  
Use documents that meet the requirements.  
For details, refer to Documents for Scanning (page 81).  
● Are the brake roller and pick roller installed correctly?  
Solution  
Install the brake roller and pick roller correctly.  
For details, refer to Replacing the Brake Roller (page 129) and Replacing the Pick Roller (page 134).  
● Have you adjusted the magnification level?  
Solution  
In the [Magnification] screen on the touch screen, adjust the magnification level for feed direction.  
The [Magnification] screen can be displayed in the following procedure:  
→ [Scanner Settings] → [Image] → [Magnification]  
When using the Software Operation Panel, refer to Adjusting the Position to Start the Scan [Offset Setting/  
Vertical magnification Adjustment] (page 272).  
211  
Troubleshooting  
A Shadow Appears at the Top or the Bottom of the Image  
Check the following points  
● Have you adjusted the offset (position to start the scan)? (page 212)  
● Did you use the page edge filler function to fill in the shadow around the edge? (page 212)  
If the problem persists, check the items in Before You Contact the Scanner Service Provider (page 217)  
first, then contact the distributor/dealer where you purchased this product. Refer to the contact  
information in the Contact List if supplied with this product, or refer to the contact information in the  
Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an  
inquiry.  
● Have you adjusted the offset (position to start the scan)?  
Solution  
In the [Offset] screen on the touch screen, adjust the offset for [Sub-scan ADF front] and [Sub-scan ADF  
back].  
The [Offset] screen can be displayed in the following procedure:  
→ [Scanner Settings] → [Image] → [Offset]  
When using the Software Operation Panel, refer to Adjusting the Position to Start the Scan [Offset Setting/  
Vertical magnification Adjustment] (page 272).  
● Did you use the page edge filler function to fill in the shadow around the edge?  
Solution  
In the [Page Edge Filler Area] screen on the touch screen, fill in the shadow around the edge.  
The [Page Edge Filler Area] screen can be displayed in the following procedure:  
→ [Scanner Settings] → [Image] → [Page Edge Filler Area]  
When using the Software Operation Panel, refer to Removing Shadows/Streaks that Appear around Edges  
of Images [Page Edge Filler (ADF)] (page 275).  
For the settings in the scanner driver, refer to the scanner driver's Help.  
212  
Troubleshooting  
There Are Black Traces on the Document  
Check the following points  
● Are you scanning documents written in lead pencil or carbon paper? (page 213)  
● Are the glass and rollers inside the ADF clean? (page 213)  
If the problem persists, check the items in Before You Contact the Scanner Service Provider (page 217)  
first, then contact the distributor/dealer where you purchased this product. Refer to the contact  
information in the Contact List if supplied with this product, or refer to the contact information in the  
Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an  
inquiry.  
● Are you scanning documents written in lead pencil or carbon paper?  
Solution  
When you scan documents written in lead pencil, make sure you clean the rollers frequently.  
Otherwise, the rollers will be contaminated which may leave black traces on the document or cause  
feeding errors.  
For details, refer to Cleaning the Inside of the Scanner (ADF) with a Cloth (page 121).  
● Are the glass and rollers inside the ADF clean?  
Solution  
Clean the dirty parts.  
For details, refer to Cleaning the Inside of the Scanner (ADF) with a Cloth (page 121).  
213  
Troubleshooting  
The Carrier Sheet Is Not Fed Smoothly/Paper Jams Occur  
Check the following points  
● Did you scan just the Carrier Sheet continuously? (page 214)  
● Is the Carrier Sheet clean? (page 214)  
● Did you start the scan after loading the Carrier Sheet in the ADF paper chute (feeder)? (page 214)  
● Are the glass and rollers inside the ADF clean? (page 215)  
● Are the brake roller and pick roller worn out? (page 215)  
● Is there any foreign matter in the ADF? (page 215)  
● Did you place a thick document inside the Carrier Sheet? (page 215)  
If the problem persists, check the items in Before You Contact the Scanner Service Provider (page 217)  
first, then contact the distributor/dealer where you purchased this product. Refer to the contact  
information in the Contact List if supplied with this product, or refer to the contact information in the  
Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an  
inquiry.  
● Did you scan just the Carrier Sheet continuously?  
Solution  
Feed about 50 sheets of PPC paper (recycled paper) before scanning with the Carrier Sheet.  
The PPC paper can either be blank or printed.  
● Is the Carrier Sheet clean?  
Solution  
Perform one of the following.  
● Clean the Carrier Sheet.  
For details, refer to Cleaning the Carrier Sheet (page 126).  
● Replace the Carrier Sheet.  
For information on purchasing the Carrier Sheets, contact the distributor/dealer where you purchased  
this product. Refer to the contact information in the Contact List if supplied with this product, or refer to  
the contact information in the Contact for Inquiries section if provided in Safety Precautions supplied  
with this product, and then make an inquiry.  
● Did you start the scan after loading the Carrier Sheet in the ADF paper chute (feeder)?  
Solution  
Start the scan after loading the Carrier Sheet in the ADF paper chute (feeder).  
For details, refer to Scanning Photographs and Clippings (page 103).  
214  
Troubleshooting  
● Are the glass and rollers inside the ADF clean?  
Solution  
Clean the dirty parts.  
For details, refer to Cleaning the Inside of the Scanner (ADF) with a Cloth (page 121).  
● Are the brake roller and pick roller worn out?  
Solution  
Check the counters for the brake roller and pick roller in the [Consumable counters] screen on the touch  
screen, and replace the brake roller and pick roller if necessary.  
The procedure to display the [Consumable counters] screen is as follows:  
→ [Cleaning & Maintenance] → [Consumable counters]  
When using the Software Operation Panel, refer to Checking the Sheet Counter (page 266).  
For details about replacing the brake roller and pick roller, refer to Replacing the Brake Roller (page 129)  
and Replacing the Pick Roller (page 134).  
● Is there any foreign matter in the ADF?  
Solution  
Clean the ADF.  
Remove any foreign matter from the ADF.  
For details, refer to Cleaning the Inside of the Scanner (ADF) with a Cloth (page 121).  
● Did you place a thick document inside the Carrier Sheet?  
Solution  
Some papers may be too thick to place inside the Carrier Sheet.  
Use documents that meet the requirements.  
For details, refer to Conditions for Using the Carrier Sheet (page 93).  
215  
Troubleshooting  
Part of the Image Appears Missing in the Case Where the Carrier Sheet Is Used  
Check the following points  
● Did you place several small documents (such as photos or postcards) in the Carrier Sheet for scanning?  
(page 216)  
● Does the fold line of the document hang off the Carrier Sheet? (page 216)  
If the problem persists, check the items in Before You Contact the Scanner Service Provider (page 217)  
first, then contact the distributor/dealer where you purchased this product. Refer to the contact  
information in the Contact List if supplied with this product, or refer to the contact information in the  
Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an  
inquiry.  
● Did you place several small documents (such as photos or postcards) in the Carrier Sheet for scanning?  
Solution  
Place only one document (such as a photo or postcard) at a time in the Carrier Sheet.  
● Does the fold line of the document hang off the Carrier Sheet?  
Solution  
Part of the image around where the document is folded may appear missing.  
Place the document so its fold line is set about 1 mm inside from the edge of the Carrier Sheet.  
216  
Troubleshooting  
Before You Contact the Scanner Service Provider  
Please check the following items before contacting the distributor/dealer where you purchased this product.  
● General (page 217)  
● Error Status (page 217)  
General  
Item  
Findings  
Scanner name  
Example: fi-7300NX  
For details, refer to Checking the Product  
Label (page 219).  
Serial No.  
Example: XXXX000001  
For details, refer to Checking the Product  
Label (page 219).  
Date of manufacture  
Example: 20XX-01 (January 20XX)  
For details, refer to Checking the Product  
Label (page 219).  
Date of purchase  
Symptom  
Frequency of trouble  
Warranty  
Options used  
Error Status  
● Computer Connection Issues  
Item  
Findings  
Operating system (Windows)  
Error message  
Interface  
Example: USB interface  
Example: Wi-Fi  
Interface controller  
Connection method  
217  
Troubleshooting  
● Feeding Issues  
Item  
Findings  
Paper type  
Main purpose of use  
Date of last cleaning  
Date of consumable replacement  
Touch screen status  
● Image Quality Issues  
Item  
Findings  
Scanner driver and version  
Interface controller  
Operating system (Windows)  
Application  
Example: PaperStream Capture  
Example: front, back, both  
Example: 600 dpi, 75 dpi  
Scanning sides  
Resolution  
Image mode  
Example: color, grayscale, black & white  
● Other  
Item  
Findings  
Can you send the output image and a photo that shows the  
paper condition by e-mail or fax?  
218  
Troubleshooting  
Checking the Product Label  
This section explains about the product label on the scanner.  
The label is located on the place indicated in the following figure:  
Label (example): Shows the scanner information.  
219  
Scanner Settings (Touch Screen)  
This section explains how to use the touch screen to configure the scanner settings.  
HINT  
Some setting items can also be configured from the Software Operation Panel. For details, refer to Scanner  
Settings (Software Operation Panel) (page 248).  
Setting Items  
The scanner settings can be changed in [Scanner Settings] on the screen that appears when you press  
in the  
lower right of the touch screen.  
This section shows a list of setting items that you can configure.  
ATTENTION  
To change the scanner settings, the administrator password is required. The default password is "password".  
Change the administrator password to prevent the settings from being changed by other users.  
Also, change the administrator password regularly.  
The administrator password can be changed in the screen that appears in the following procedure:  
→ [Scanner Settings] → [Admin Password]  
Setting Items  
Description  
How to connect (page 223)  
Specify a connection method for the scanner.  
Power Management  
(page 224)  
Startup mode (page 224) Specify a startup mode for the scanner.  
Power Save Mode (page  
224)  
You can specify the waiting time for the scanner to  
automatically enter power saving mode or to be  
automatically turned off if it is left on for a certain  
period of time without being used.  
Power Button (page 224) Specify whether or not to turn on/off the scanner by  
pressing the [Power] button on the scanner.  
Scanner Name (page 226)  
Scanner Code (page 226)  
Set a scanner name.  
Specify whether or not to issue a scanner code.  
If the "PaperStream NX Manager" setting is enabled, a  
scanner code can be used when scanning with a user  
application on a computer or mobile device.  
Network (page 227)  
Wi-Fi (page 227)  
Configure the settings for Wi-Fi.  
220  
Scanner Settings (Touch Screen)  
Setting Items  
Description  
Wired LAN (page 228)  
Server (page 228)  
Configure the settings for wired LAN.  
Configure the settings for a server, which is to be  
connected to the scanner.  
Network Encryption (page Specify whether to encrypt network communications.  
230)  
Check connection (Ping) Check the communication status between the scanner  
(page 230)  
and the connected computer.  
Paper Source/Feeding  
(page 232)  
Pre-Pick (page 232)  
Enable this to shorten the scanning time when  
scanning continuously.  
Retry Paper Feeding  
(page 232)  
Specify the number of feeding retries when a  
document is not fed from the ADF paper chute  
(feeder).  
Multifeed Detection (page Configure the settings to detect overlapped  
232) documents during a scan.  
Multifeed Detection Area Specify an area to detect overlapped documents.  
(page 234)  
Intelligent Multifeed  
Detection (page 235)  
Configure the setting to automatically ignore certain  
patterns of overlapped documents when the setting  
to detect overlapped documents is enabled.  
Manual Feeding (page  
236)  
Configure the settings when manually loading and  
scanning one sheet at a time.  
High Altitude Mode (page Enable this mode to use the scanner at an altitude of  
236)  
2,000 m or higher.  
Paper Protection (page  
238)  
Paper protection (page  
238)  
Configure the setting to detect feeding errors.  
Paper Protection (Touch  
Screen Settings) (page  
239)  
Enable this option when you want some settings to  
be prioritized over the settings for [Paper Protection]  
and the Software Operation Panel.  
Prioritize the touch screen  
settings (page 239)  
Image (page 241)  
Automatic Page Size  
Detection (page 241)  
When the scanner is set to detect the paper size  
automatically, specify whether or not to optimize  
(round up/down) the fractional part of the scanned  
image.  
Page Edge Filler Area  
(page 241)  
Configure the settings to fill in the shadow or streaks  
around the edge of the scanned image.  
221  
Scanner Settings (Touch Screen)  
Setting Items  
Description  
Dropout Color (page 242) You can exclude a color from being scanned by  
selecting either red, green, or blue (three primary  
colors).  
Offset (page 243)  
Specify a starting position for scanning.  
Magnification (page 244) Specify the magnification level for the feed direction.  
Image Quality Mode  
(page 244)  
To obtain an image quality that is close to the image  
quality for scanning with fi-6130Z, set the image  
quality mode.  
Cleaning & Maintenance Cleaning cycle (page  
Specify the cleaning cycle for the scanner inside.  
(page 245)  
245)  
Replacement of the Pick  
Roller (page 245)  
Specify the replacement cycle for the pick roller.  
Replacement of the Brake Specify the replacement cycle for the brake roller  
Roller (page 245)  
Maintenance cycle (page Specify the maintenance and inspection cycle for the  
246)  
scanner that is performed by a service engineer.  
USB (page 246)  
Specify how the USB function operates.  
Admin Password (page 246)  
Change or disable the administrator password.  
Restore the scanner settings to the factory default.  
Restore Factory Defaults (page 247)  
ATTENTION  
You cannot back up or restore the scanner settings on the touch screen.  
222  
Scanner Settings (Touch Screen)  
How to connect  
How to connect  
Specify a connection method for the scanner.  
● Wi-Fi  
● Wired LAN  
● USB  
Continue with the Settings  
When [Continue with the Settings] is set to on, you can configure the necessary information for the  
connection after this setting.  
223  
Scanner Settings (Touch Screen)  
Power Management  
Startup mode  
Specify a startup mode for the scanner.  
● Fast  
The scanner enters power saving mode by pressing the [Power] button for 2 seconds or more.  
The scanner can perform a scan immediately when it resumes from power saving mode.  
● Normal  
The scanner is turned off by pressing the [Power] button for 2 seconds or more.  
This is the factory default setting.  
ATTENTION  
If you select [Fast], the scanner is not turned off regardless of the [Auto Shutdown hours] in [Power  
Save Mode].  
Power Save Mode  
You can specify the waiting time for the scanner to automatically enter power saving mode or to be  
automatically turned off if it is left on for a certain period of time without being used.  
Power Save minutes  
Specify the waiting time before the scanner enters power saving mode.  
The factory default setting is "15".  
Auto Shutdown hours  
Specify the waiting time before the scanner turns off automatically.  
● Disabled (Never)  
● 1  
● 2  
● 4  
This is the factory default setting.  
● 8  
ATTENTION  
● If [Fast] is selected for [Startup mode], this setting will be ignored.  
● If [Disable Power Button] is selected for [Power Button], this setting will be ignored.  
Power Button  
Specify whether or not to turn on/off the scanner by pressing the [Power] button on the scanner.  
● Enable Power Button  
The [Power] button on the scanner is used to turn on/off the scanner.  
224  
Scanner Settings (Touch Screen)  
This is the factory default setting.  
● Disable Power Button  
Select this to use an AC power strip to control power supply for peripherals such as a scanner in  
accordance with the computer's power.  
The [Power] button on the scanner is not used to turn on/off the scanner.  
Enable USB Power  
You can configure the setting when selecting [Enable Power Button] and connecting the scanner and  
the computer via a USB cable.  
Usually, the scanner turns on/off by pressing the [Power] button on the scanner. However, if you set  
[Enable USB Power] to on, turning on/off the computer simultaneously turns on/off the scanner.  
Connecting/disconnecting a USB cable can turn on/off the scanner.  
ATTENTION  
Some types of computers and USB hubs keep supplying power to the USB bus even after the computer  
is turned off.  
In that case, [Enable USB Power] may not work properly.  
225  
Scanner Settings (Touch Screen)  
Scanner Name  
Scanner name  
Set a scanner name.  
Enter a scanner name within 64 characters.  
The following characters can be used for a scanner name:  
● Alphanumerical characters  
● Hyphen "-"  
● Underscore "_"  
● Space  
The space before or after the character string is ignored.  
Scanner Code  
Scanner Code  
Specify whether or not to issue a scanner code.  
If the "PaperStream NX Manager" setting is enabled, a scanner code can be used when scanning with a  
user application on a computer or mobile device.  
Enable  
[Enable] is set to off as the factory default.  
When [Enable] is set to on, make sure you enter characters for [Code].  
Code  
Enter a code within 64 characters.  
All characters that are available on the touch screen on the scanner can be used.  
The space before or after the character string is ignored.  
226  
Scanner Settings (Touch Screen)  
Network  
You can configure the setting when selecting [Wi-Fi] or [Wired LAN] for [How to connect].  
Wi-Fi  
Configure the settings for Wi-Fi.  
You can configure the setting when selecting [Wi-Fi] for [How to connect].  
Access Point  
Select a setting method when connecting via Wi-Fi.  
The factory default setting is [Select an Access Point].  
● Select an Access Point  
Select a wireless access point from a list of access points to establish a connection.  
Press the [Start] button to start specifying the Wi-Fi setting.  
For details about the setting items after you select this, refer to Connecting to a Wireless Access  
Point by Selecting One from the List of Wireless Access Points (page 38).  
● Use WPS  
Specify the setting by using WPS of the wireless access point.  
Press the [Start] button to start specifying the Wi-Fi setting.  
For details about the setting items after you select this, refer to Connecting to a Wireless Access  
Point by Pressing the WPS Button (page 39) or Connecting to a Wireless Access Point by Entering  
the PIN for WPS (page 40).  
● Configure manually  
Manually configure the information for the wireless access point.  
Press the [Start] button to start specifying the Wi-Fi setting.  
For details about the setting items after you select this, refer to When Establishing a Connection by  
Entering the Information for the Wireless Access Point (page 41).  
IP Address  
Obtain IP Address  
Set an IP address for the scanner.  
● Obtain automatically (DHCP)  
This is the factory default setting.  
● Configure manually  
When [Configure manually] is selected, specify the following items:  
● IP Address  
● Subnet Mask  
● Default Gateway  
227  
Scanner Settings (Touch Screen)  
DNS Server  
Enable  
When you set an IP address manually, specify a DNS server.  
[Enable] is set to off as the factory default.  
When [Enable] is set to on, specify the following items:  
● Primary DNS  
● Secondary DNS  
Wi-Fi Diagnosis  
Check the Wi-Fi connection status for the scanner.  
[Diagnosis] button  
The diagnosis is displayed.  
Wired LAN  
Configure the settings for wired LAN.  
You can configure the setting when selecting [Wired LAN] for [How to connect].  
IP Address  
Obtain IP Address  
Set an IP address for the scanner.  
● Obtain automatically (DHCP)  
This is the factory default setting.  
● Configure manually  
When [Configure manually] is selected, specify the following items:  
● IP Address  
● Subnet Mask  
● Default Gateway  
DNS Server  
Enable  
When you set an IP address manually, specify a DNS server.  
[Enable] is set to off as the factory default.  
When [Enable] is set to on, specify the following items:  
● Primary DNS  
● Secondary DNS  
Server  
Configure the settings for a server, which is to be connected to the scanner.  
228  
Scanner Settings (Touch Screen)  
Proxy Server  
Enable  
Set this item to use a proxy server.  
[Enable] is set to off as the factory default.  
When [Enable] is set to on, specify the following items:  
● Host Name/IP address  
● Port Number  
The factory default setting is "8080".  
Authentication  
Specify whether or not authentication is necessary for a proxy server.  
[Authentication] is set to off as the factory default.  
When [Authentication] is set to on, specify the following items:  
● Username  
● Password  
PaperStream NX Manager  
Configure the settings for PaperStream NX Manager.  
Set this item to use PaperStream NX Manager.  
PaperStream NX Manager  
Enable  
Specify whether to use PaperStream NX Manager.  
[Enable] is set to off as the factory default.  
When [Enable] is set to on, specify the following items:  
● Host Name/IP address  
● Port Number  
The factory default setting is "20447".  
[Check connection] button  
Check if the scanner is connected to PaperStream NX Manager.  
Auto Login/Logout  
Specify an auto login method or set the auto logout time for PaperStream NX Manager.  
Auto Logout minutes  
Specify a time (minutes) to automatically log out from PaperStream NX Manager if the  
scanner is left on for a certain period of time without being used.  
● Disabled (Never)  
This is the factory default setting.  
● 1  
229  
Scanner Settings (Touch Screen)  
● 2  
● 3  
Auto Login  
Specify an auto login method for PaperStream NX Manager.  
● Disabled  
This is the factory default setting.  
● Username/Password  
● Job Group Code  
Application (Internet)  
Set this item when scanning with a user application on a computer or mobile device in an  
environment in which PaperStream NX Manager and a scanner are connected via the Internet.  
Enable  
[Enable] is set to off as the factory default.  
Scanner Central Admin Server  
Configure the settings for Scanner Central Admin Server to use PaperStream NX Manager.  
Set this item to monitor the scanners or perform a single operation on them at the same time with  
Scanner Central Admin Server.  
Enable  
Specify whether to use Scanner Central Admin Server.  
[Enable] is set to off as the factory default.  
When [Enable] is set to on, specify the following items:  
● Host Name/IP address  
● Port Number  
The factory default setting is "20444".  
[Check connection] button  
Check if the scanner is connected to Scanner Central Admin Server.  
Network Encryption  
Specify whether to encrypt network communications.  
● Encryption Off (HTTP)  
This is a transmission method prioritizing the scanning speed.  
This is the factory default setting.  
● Encryption On (HTTPS)  
This is a transmission method prioritizing the security. The scanning speed is slow with this setting.  
Check connection (Ping)  
Check the communication status between the scanner and the connected computer.  
230  
Scanner Settings (Touch Screen)  
Host Name/IP address  
Enter a host name or an IP address.  
[Run] button  
A ping test is performed.  
231  
Scanner Settings (Touch Screen)  
Paper Source/Feeding  
Pre-Pick  
Enable this to shorten the scanning time when scanning continuously.  
"Pre-pick" refers to feeding the next document into the ADF before ejecting the current document being  
scanned when scanning documents continuously.  
Enable  
[Enable] is set to on as the factory default.  
HINT  
● If you cancel in the middle of scanning while pre-pick is enabled, you have to remove the pre-  
picked document, then load the document again.  
● This setting can also be configured in the scanner driver.  
Note that priority is given to the scanner driver setting.  
Retry Paper Feeding  
Specify the number of feeding retries when a document is not fed from the ADF paper chute (feeder).  
Number of paper feeding retries  
The factory default setting is "3".  
Multifeed Detection  
Multifeed is an error that occurs when two or more sheets are overlapped and fed at once.  
Configure the settings to detect overlapped documents during a scan.  
Overlapped documents are detected with the ultrasonic sensor or according to the difference in length of  
the documents.  
When overlapped documents are detected, an error message is displayed on the touch screen and the  
scan stops. If documents are overlapped within 30 mm from the leading edge, they are not detected as  
overlapped.  
Detection Method  
Specify a method to detect overlapped documents.  
● Does not detect  
Does not detect overlapped documents.  
This is the factory default setting.  
● Check Overlapping (Ultrasonic)  
Detects overlapped documents with the ultrasonic sensor.  
When this is selected, you can specify the following two options:  
- Specify an area to detect overlapped documents by the length from the leading edge of the  
document in the feeding direction.  
Set it in [Multifeed Detection Area].  
232  
Scanner Settings (Touch Screen)  
- When a piece of paper is attached on a document, the length and position of the paper can be  
memorized, and set to ignore overlapping of documents.  
Set it in [Intelligent Multifeed Detection].  
● Check Length  
Detects overlapped documents according to the difference in length.  
Select this to scan documents of the same length.  
Note that overlapped documents cannot be detected accurately when a mixed batch of different  
lengths are scanned.  
● Check Overlapping and Length  
Detects overlapped documents by the combination of [Check Overlapping (Ultrasonic)] and [Check  
Length].  
When this is selected, you can specify the following two options:  
- Specify an area to detect overlapped documents by the length from the leading edge of the  
document in the feeding direction.  
Set it in [Multifeed Detection Area].  
- When a piece of paper is attached on a document, the length and position of the paper can be  
memorized, and set to ignore overlapping of documents.  
Set it in [Intelligent Multifeed Detection].  
Note that overlapped documents cannot be detected accurately when a mixed batch of different  
lengths are scanned.  
Threshold (Length)  
Specify the difference in length of documents to be detected as overlapped documents.  
Overlapped documents are detected when the the difference in length of documents is longer than  
the specified value.  
Specify this item when [Check Length] or [Check Overlapping and Length] is selected for [Detection  
Method].  
Any length under the specified value is tolerated as a slight error and not detected as overlapped  
documents.  
● 10 mm or less is not detected  
This is the factory default setting.  
● 15 mm or less is not detected  
● 20 mm or less is not detected  
ATTENTION  
● To scan documents with different lengths, select [Check Overlapping (Ultrasonic)].  
● When an attachment such as a sticky note, receipt, or photo is attached on the document, the  
attachment part of the document may be detected as overlapping of documents if [Check  
Overlapping (Ultrasonic)] is selected. In that case, select [Check Length].  
Otherwise, detect overlapping of documents by specifying an area on the document that does not  
include an area attached with paper in order to ignore the overlapping of documents for that area.  
233  
Scanner Settings (Touch Screen)  
HINT  
● This setting can also be configured in the scanner driver.  
Note that priority is given to the scanner driver setting.  
● When the Carrier Sheet setting is enabled in the scanner driver, the touch screen does not display the  
error message. The scanner driver does.  
Multifeed Detection Area  
Specify an area to detect overlapped documents.  
Specify this item when [Check Overlapping (Ultrasonic)] or [Check Overlapping and Length] is selected for  
[Multifeed Detection].  
Enable  
Specify whether to set an area to detect overlapped documents.  
[Enable] is set to off as the factory default.  
How to set the detection area  
Specify whether to set a disabled area or enabled area to detect overlapped documents.  
● Set the disabled area  
This is the factory default setting.  
● Set the enabled area  
Start (mm)  
Specify the start position of the detection area by the length from the leading edge of the document  
in the feeding direction.  
The factory default setting is "0".  
End (mm)  
Specify the end position of the detection area by the length from the leading edge of the document in  
the feeding direction.  
The factory default setting is "0".  
HINT  
● When the start and end positions are both "0", overlapped documents are detected in the whole  
document regardless of the setting for [How to set the detection area].  
● To disable the detection of overlapped documents for the whole document, select [Set the disabled  
area] for [How to set the detection area], and set the start position to "0" and the end position to  
equal the document length or longer.  
● If the start position is set at the length that is longer than the document length, overlapped  
documents are detected in the whole document when [Set the disabled area] is selected for [How to  
set the detection area], and overlapped documents are not detected anywhere in the whole  
document when [Set the enabled area] is selected for [How to set the detection area].  
● To detect overlapped documents, the area must be at least 5 mm in length.  
234  
Scanner Settings (Touch Screen)  
Configure the setting so that the value of the end position minus the start position is 6 mm or more.  
● For examples of the overlapping detection area settings, refer to Examples of the Settings for the  
Area to Detect the Overlapping of Documents (page 296).  
Intelligent Multifeed Detection  
Configure the setting to automatically ignore certain patterns of overlapped documents when the setting  
to detect overlapped documents is enabled.  
Note that you first need to specify [Check Overlapping (Ultrasonic)] or [Check Overlapping and Length] in  
the scanner driver and "Multifeed Detection (page 232)" on the touch screen before setting this item.  
Operation mode  
Set the operation mode.  
Manually Bypass  
Specify whether overlapped documents are detected when re-scanning documents detected as  
overlapped documents.  
Does not memorize the size or location of the paper attachment.  
This is the factory default setting.  
Automatically Bypass (combination of length and position)  
Specify whether the length and position of a piece of paper attached on a document detected as  
overlapped documents are memorized as an overlap pattern.  
If the overlap pattern is memorized, documents with the same overlap pattern are not detected  
as overlapped documents from the next scan.  
HINT  
Eight of the most recent overlap patterns can be memorized when [When powering off] in  
[Memorize overlap pattern] is enabled.  
Automatically Bypass (length)  
Specify whether the length of the longest piece of paper attached on a document detected as  
overlapped documents is memorized as an overlap pattern.  
If the overlap pattern is memorized, a document with a piece of paper in the same length or  
shorter attached is not detected as overlapped documents from the next scan.  
Memorize overlap pattern  
When confirming image  
Specify whether or not to memorize overlap patterns automatically when the window is  
displayed to check images for documents that were detected as overlapped documents.  
[When confirming image] is set to off as the factory default.  
When powering off  
Specify whether or not to keep overlap patterns upon turning the power off.  
235  
Scanner Settings (Touch Screen)  
When [When powering off] is set to on, keep overlap patterns upon turning the power off. Set  
this to on to use the same overlap patterns after turning the power on again.  
[When powering off] is set to off as the factory default.  
Overlap pattern  
[Clear] button  
Delete all the overlap patterns that have been memorized in the scanner.  
HINT  
When the setting for using the Carrier Sheet is enabled in the scanner driver, [Intelligent Multifeed  
Detection] is disabled.  
Manual Feeding  
Configure the settings when manually loading and scanning one sheet at a time.  
When you scan by manually loading one sheet at a time, you can specify the waiting time (interval) for  
loading the next document in the ADF paper chute (feeder). This enables continuous scanning as long as  
you load a document within the specified time.  
If the specified time is exceeded, the scan is finished automatically.  
Continuous Feed Mode  
Specify whether or not to enable the continuous feed mode.  
Set [Continuous Feed Mode] to on to scan more than one document in succession manually.  
[Continuous Feed Mode] is set to off as the factory default.  
When Manual Single Mode is used, the setting for [Continuous Feed Mode] is ignored.  
Timeout seconds  
Specify the time period until which the scanner confirms that no documents are loaded in the ADF  
paper chute (feeder) (the interval between the last scan and the detection of whether the next  
document is loaded or not).  
The factory default setting is "10".  
HINT  
● When [Continuous Feed Mode] is set to on, the scanner will wait for documents to be loaded until the  
specified timeout time elapses even if you start scanning with no document in the ADF paper chute  
(feeder).  
● When the feed mode switch is set to Manual Single Mode, the scanner will wait for documents to be  
loaded until the specified timeout time elapses regardless of the setting for [Continuous Feed Mode].  
High Altitude Mode  
Enable this mode to use the scanner at an altitude of 2,000 m or higher.  
Low atmospheric pressure at high altitudes may lower the accuracy in detections for overlapped  
documents with the ultrasonic sensor.  
236  
Scanner Settings (Touch Screen)  
Enable  
Setting [Enable] to on for this item improves the accuracy to detect overlapped documents.  
[Enable] is set to off as the factory default.  
237  
Scanner Settings (Touch Screen)  
Paper Protection  
Paper protection  
Configure the setting to detect feeding errors.  
This function detects feeding errors in the following cases:  
● When the scanner detects a warped document caused by a feeding error  
● When the scanner detects paper jam noise  
Paper jams due to feeding errors could damage or tear valuable documents.  
Detecting a feeding error and stopping the scan can prevent damage to documents.  
This function is effective when you scan documents which are difficult to feed such as thin paper  
documents.  
Detect  
Specify a method to detect feeding errors.  
● Disable  
Does not detect feeding errors.  
● Feeding Accuracy  
Stops the scan when the scanner detects a warped document caused by a feeding error.  
This is the factory default setting.  
● Feeding Noise  
Stops the scan when the scanner detects paper jam noise.  
● Feeding Accuracy & Noise  
Stops the scan when the scanner detects a warped document caused by a feeding error, or when  
the scanner detects paper jam noise.  
Feeding Accuracy Sensitivity  
Specify the sensitivity level for detecting warped documents.  
● Low  
Decreases the sensitivity level to detect warped documents.  
Specify this to detect a warped document only if it is highly deformed.  
● Normal  
Detects warped documents with the optimum sensitivity level.  
This is the factory default setting.  
● High  
Increases the sensitivity level to detect warped documents.  
Specify this to detect a warped document even if it is slightly deformed.  
Feeding Noise Sensitivity  
Specify the sensitivity level for detecting feeding noise.  
● Low  
Decreases the sensitivity level to detect paper jam noise.  
Specify this to detect only loud paper jam noise.  
238  
Scanner Settings (Touch Screen)  
● Normal  
Detects paper jam noise with the optimum sensitivity level.  
This is the factory default setting.  
● High  
Increases the sensitivity level to detect paper jam noise.  
Specify this to detect even slight paper jam noise.  
ATTENTION  
● Note that the paper protection function is to prevent damages to documents, but the protection of all  
documents is not guaranteed.  
● When you use the paper protection function, make sure to load the documents with their top edges  
aligned (especially for a mixed batch of documents with different lengths).  
If the top edges are not aligned properly, the scan may stop even when the documents are being fed  
correctly.  
HINT  
● If you scan a wrinkled document, the scan may stop even when the document is being fed correctly.  
In that case, the paper protection function can be disabled only for the document on the touch  
screen.  
For details, refer to Disabling the Paper Protection Function (page 112).  
● If the paper protection function stops scans frequently, refer to Paper Protection Is Set Off Frequently  
(page 207).  
Paper Protection (Touch Screen Settings)  
Configure the setting to detect feeding errors.  
Specify this when [Prioritize the touch screen settings] is set to on.  
Specify the following items:  
● Detect  
● Feeding Accuracy Sensitivity  
● Feeding Noise Sensitivity  
For details about the setting items, refer to Detect (page 238).  
Prioritize the touch screen settings  
Enable this option when you want some settings to be prioritized over the settings for [Paper Protection]  
and the Software Operation Panel.  
[Prioritize the touch screen settings] is set to off as the factory default.  
HINT  
● This setting can also be configured in the scanner driver.  
When the paper protection setting is set to on in the scanner driver, [Feeding Accuracy & Noise] is enabled  
regardless of the setting on the scanner.  
239  
Scanner Settings (Touch Screen)  
● For the paper protection setting, priority will be given in the following order:  
1. [Paper Protection] in the scanner driver  
2. [Paper Protection (Touch Screen Settings)] on the touch screen  
3. [Paper protection] on the touch screen or [Paper Protection] on the Software Operation Panel  
240  
Scanner Settings (Touch Screen)  
Image  
Automatic Page Size Detection  
When the scanner is set to detect the paper size automatically, specify whether or not to optimize (round  
up/down) the fractional part of the scanned image.  
When the paper size is detected, there may be a fractional part of the scanned image compared to the  
standard paper size.  
Output image size varies depending on how the fractional part is processed.  
● Optimize  
Prevents loss of information.  
However, a shadow may appear around the edges of images.  
This is the factory default setting.  
● Round Down  
The image size becomes the standard paper size.  
However, when you scan a document with text around the edges, a part of the information may be  
missing in the output image.  
ATTENTION  
For details about setting automatic page size detection, refer to the help for the scanner driver.  
HINT  
This setting is effective only for scanning images in black & white.  
Page Edge Filler Area  
Configure the settings to fill in the shadow or streaks around the edge of the scanned image.  
Depending on the condition of the documents that you scan, the shadow of a document may appear as  
black streaks on the edges of the scanned image.  
In this case, remove the black streaks by filling in the edges of the scanned image.  
The specified area is filled in white or black, according to the background color.  
Top (mm)  
Specify the width of the top margin to fill in. The factory default setting is "0".  
Bottom (mm)  
Specify the width of the bottom margin to fill in. The factory default setting is "0".  
Right (mm)  
Specify the width of the right margin to fill in. The factory default setting is "0".  
241  
Scanner Settings (Touch Screen)  
Left (mm)  
Specify the width of the left margin to fill in. The factory default setting is "0".  
(1): Top = 0 to 15 mm  
(2): Bottom = -7 to 7 mm  
(3): Right = 0 to 15 mm  
(4): Left = 0 to 15 mm  
(in 1 mm increments)  
ATTENTION  
Note that if the target range of page edge filler is too wide, some characters near the edge may appear  
missing.  
HINT  
● You can change the background color to black or white in the scanner driver.  
For details, refer to the help for the scanner driver.  
● Depending on the value you specify for the bottom margin of the page edge filler, the page edge  
filler function operates as follows:  
- 1 to 7 mm  
Fills in the specified area with the background color from the bottom edge of the image towards  
the inside.  
- -1 to -7 mm  
Outputs the image without filling in the specified area with the background color from the bottom  
edge of the image towards the outside. (Outputs the image with the specified area added when  
[Page End Detection] is set in the scanner driver.)  
● This setting can also be configured in the scanner driver.  
In such a case, the page edge filler of the scanner driver is used on the image which the scanner  
already filled in the edges.  
Dropout Color  
You can exclude a color from being scanned by selecting either red, green, or blue (three primary colors).  
242  
Scanner Settings (Touch Screen)  
Documents can be scanned without excluding any colors.  
For example, when scanning a document with black characters and a green frame, if you select green for  
the dropout color, only the black characters of the document are scanned.  
● Red  
● Green  
This is the factory default setting.  
● Blue  
● None  
ATTENTION  
● This function works the best with light (low intensity) colors, and dark colors may not be excluded.  
● You cannot specify a color other than Red, Green, and Blue.  
To drop out other colors, configure the setting in the scanner driver.  
For details, refer to the help for the scanner driver.  
HINT  
● This is only available in black & white or grayscale mode.  
● This setting can also be configured in the scanner driver.  
Note that priority is given to the scanner driver setting.  
Offset  
Specify a starting position for scanning.  
The specified value can range from -2 to +2 mm (in increments of 0.5).  
The factory default setting is "0".  
Main-scan ADF front (mm)  
Specify the horizontal position (widthways) for the ADF front.  
Sub-scan ADF front (mm)  
Specify the vertical position (lengthways) for the ADF front.  
Main-scan ADF back (mm)  
Specify the horizontal position (widthways) for the ADF back.  
Sub-scan ADF back (mm)  
Specify the vertical position (lengthways) for the ADF back.  
ATTENTION  
Normally, you should not have to modify anything as the factory default settings already use adjusted  
values.  
243  
Scanner Settings (Touch Screen)  
Magnification  
Magnification (%)  
Specify the magnification level for the feed direction.  
The specified value can range from -3.1 to +3.1% (in increments of 0.1).  
The factory default setting is "0.0".  
ATTENTION  
Normally, you should not have to modify anything as the factory default settings already use adjusted  
values.  
Image Quality Mode  
To obtain an image quality that is close to the image quality for scanning with fi-6130Z, set the image  
quality mode.  
● Disable  
This is the factory default setting.  
● fi-6130Z  
244  
Scanner Settings (Touch Screen)  
Cleaning & Maintenance  
Cleaning cycle  
Specify the cleaning cycle for the scanner inside.  
The background color of the [After cleaning] counter in the [Consumable counters] screen changes to  
yellow when the counter reaches 95% of the specified value for this item, and to red when the counter  
reaches 100%.  
Cycle (x 1000 Sheets)  
Specify the cleaning cycle in increments of 1000 sheets.  
The factory default setting is "5".  
Issue a cleaning time notification  
Specify whether or not to display the cleaning instruction message.  
When [Issue a cleaning time notification] is set to on, a notification can be displayed on  
on the  
touch screen when the time for cleaning approaches.  
[Issue a cleaning time notification] is set to off as the factory default.  
Replacement of the Pick Roller  
Specify the replacement cycle for the pick roller.  
The background color of the [After Replacing the Pick Roller] counter in the [Consumable counters] screen  
changes to yellow when the sheet count after replacing the pick roller reaches 95% of the specified value  
for this item, and to red when the counter reaches 100%.  
In addition, a notification can be displayed on  
pick roller approaches.  
on the touch screen when the time for replacing the  
Cycle (x 10000 Sheets)  
Specify the replacement cycle for the pick roller in increments of 10,000 sheets.  
The factory default setting is "20".  
Replacement of the Brake Roller  
Specify the replacement cycle for the brake roller  
The background color of the [After Replacing the Brake Roller] counter in the [Consumable counters]  
screen changes to yellow when the sheet count after replacing the brake roller reaches 95% of the  
specified value for this item, and to red when the counter reaches 100%.  
In addition, a notification can be displayed on  
brake roller approaches.  
on the touch screen when the time for replacing the  
Cycle (x 10000 Sheets)  
Specify the replacement cycle for the brake roller in increments of 10,000 sheets.  
245  
Scanner Settings (Touch Screen)  
The factory default setting is "20".  
Maintenance cycle  
Specify the maintenance and inspection cycle for the scanner that is performed by a service engineer.  
If the specified period has passed after the last maintenance and inspection date, the touch screen  
displays a notification on  
when you receive a [Maintenance] message.  
For regular maintenance and inspection on the scanner by a service engineer, contact the distributor/  
dealer where you purchased this product. Refer to the contact information in the Contact List if supplied  
with this product, or refer to the contact information in the Contact for Inquiries section if provided in  
Safety Precautions supplied with this product, and then make an inquiry.  
Enable  
Specify whether or not to get a notification on the touch screen when the time for maintenance  
approaches.  
[Enable] is set to off as the factory default.  
Cycle (months)  
Specify a cycle for receiving notifications on maintenance.  
The factory default setting is "12".  
USB  
USB  
Specify how the USB function operates.  
After the setting is changed, the scanner is restarted.  
● Automatic  
Operates in accordance with the connection environment. This is the factory default setting.  
● USB 2.0  
Operates with USB 2.0.  
Admin Password  
Admin Password  
Change or disable the administrator password.  
Specify whether or not to disable the administrator password depending on the operation.  
Change the administrator password regularly.  
Enable  
[Enable] is set to on as the factory default.  
246  
Scanner Settings (Touch Screen)  
Current Password  
Enter the current password.  
The factory default of the password is "password".  
New Password  
Enter a new password within 16 characters to change the current password.  
All characters that are available on the touch screen on the scanner can be used.  
The space before or after the character string is ignored.  
Confirm New Password  
Re-enter the password entered for [New Password] for confirmation to change the current password.  
Restore Factory Defaults  
Restore Factory Defaults  
Restore the scanner settings to the factory default.  
[Start] button  
Restore factory defaults.  
The scanner is restarted and the setup window appears.  
247  
Scanner Settings (Software Operation Panel)  
This section explains how to use the Software Operation Panel to configure the scanner settings.  
HINT  
The scanner settings can also be configured from the touch screen. For details, refer to Scanner Settings (Touch  
Screen) (page 220).  
Starting Up the Software Operation Panel  
The Software Operation Panel is installed together with the PaperStream IP driver.  
With this application, you can configure settings for operations of the scanner and management of the consumable  
parts.  
ATTENTION  
● Do not start up the Software Operation Panel during scanning.  
● If you change the Software Operation Panel settings while the scanner driver window is displayed, the changes  
may not be applied immediately. In that case, close the scanner driver window and open it again.  
● Do not use the touch screen while the Software Operation Panel is running.  
1 Confirm that the scanner is connected to the computer, then turn on the scanner.  
For details about how to connect the scanner to the computer, refer to Getting Started and Scanner Setup  
(page 32).  
For details about how to turn on the scanner, refer to How to Turn the Power ON (page 56).  
2 Display the [Software Operation Panel] window.  
● Windows Server 2008 R2/Windows 7  
Click [Start] menu → [All Programs] → [fi Series] → [Software Operation Panel].  
● Windows Server 2012  
Right-click the Start screen, and select [All apps] on the app bar → [Software Operation Panel] under [fi  
Series].  
● Windows Server 2012 R2/Windows 8.1  
Click [↓] on the lower left side of the Start screen and select [Software Operation Panel] under [fi Series].  
To display [↓], move the mouse cursor.  
● Windows 10/Windows Server 2016/Windows Server 2019  
248  
Scanner Settings (Software Operation Panel)  
Click [Start] menu → [fi Series] → [Software Operation Panel].  
The Software Operation Panel icon is displayed in the menu that appears when you click  
notification area.  
in the  
To have the Software Operation Panel icon always displayed in the notification area, drag and drop the icon  
onto the notification area.  
249  
Scanner Settings (Software Operation Panel)  
Password Setting for the Software Operation Panel  
By setting a password, the Software Operation Panel can run in [View Only mode] which allows users to only  
view the scanner settings.  
The scanner settings can be configured if no password is set.  
In order to prevent unnecessary changes to the settings, a password can be used to restrict user operations.  
250  
Scanner Settings (Software Operation Panel)  
Setting a Password  
Set a password in the following procedure.  
1 Right-click the Software Operation Panel icon in the notification area, and select [Password Setting]  
from the menu.  
The [Password setting] window appears.  
2 Enter a new password then again to confirm, and click the [OK] button.  
Up to 32 characters can be used for the password.  
Note that only alphanumeric characters (a to z, A to Z, 0 to 9) are allowed.  
A message window appears.  
3 Click the [OK] button.  
The password is set.  
251  
Scanner Settings (Software Operation Panel)  
Setting [View Only mode]  
Set the Software Operation Panel to [View Only mode].  
1 Set a password.  
For details, refer to Setting a Password (page 251).  
2 Right-click the Software Operation Panel icon in the notification area, and select [View Only mode] from  
the menu.  
The Software Operation Panel enters [View Only mode].  
252  
Scanner Settings (Software Operation Panel)  
HINT  
In [View Only mode], a check mark appears next to [View Only mode] in the menu that is displayed by right-  
clicking the Software Operation Panel icon in the notification area.  
253  
Scanner Settings (Software Operation Panel)  
Exiting [View Only mode]  
Exit [View Only mode] on the Software Operation Panel in the following procedure.  
1 Right-click the Software Operation Panel icon in the notification area, and select [View Only mode] from  
the menu.  
The [Password setting] window appears.  
2 Enter the current password and click the [OK] button.  
254  
Scanner Settings (Software Operation Panel)  
The Software Operation Panel exits [View Only mode], and the scanner settings can now be changed.  
HINT  
When the Software Operation Panel exits [View Only mode], the check mark next to [View Only mode]  
disappears from the menu that is displayed by right-clicking the Software Operation Panel icon in the notification  
area.  
255  
Scanner Settings (Software Operation Panel)  
Changing the Password  
Change the password in the following procedure.  
1 Right-click the Software Operation Panel icon in the notification area, and select [Password Setting]  
from the menu.  
The [Password setting] window appears.  
2 Enter the current password and click the [OK] button.  
The [Password setting] window appears.  
3 Enter a new password then again to confirm, and click the [OK] button.  
Up to 32 characters can be used for the password.  
Note that only alphanumeric characters (a to z, A to Z, 0 to 9) are allowed.  
A message window appears.  
4 Click the [OK] button.  
256  
Scanner Settings (Software Operation Panel)  
The password is set.  
257  
Scanner Settings (Software Operation Panel)  
Clearing the Password  
Clear the password in the following procedure.  
1 Right-click the Software Operation Panel icon in the notification area, and select [Password Setting]  
from the menu.  
The [Password setting] window appears.  
2 Enter the current password and click the [OK] button.  
The [Password setting] window appears.  
3 Leave both fields blank and click the [OK] button.  
A message window appears.  
4 Click the [OK] button.  
The password is cleared.  
258  
Scanner Settings (Software Operation Panel)  
Resetting the Password  
If you forgot your password, reset it.  
1 Right-click the Software Operation Panel icon in the notification area, and select [Password Setting]  
from the menu.  
The [Password setting] window appears.  
2 Enter the default password which is "fi-scanner", and click the [OK] button.  
The [Password setting] window appears.  
3 Enter a new password then again to confirm, and click the [OK] button.  
Up to 32 characters can be used for the password.  
Note that only alphanumeric characters (a to z, A to Z, 0 to 9) are allowed.  
A message window appears.  
4 Click the [OK] button.  
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The password is set.  
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Setting Items  
The Software Operation Panel allows the configuration of the settings that are related to scanning documents  
or managing consumable parts for the scanner that is connected to the computer.  
The following lists are used for configuration.  
● [Device Setting]  
You can configure settings that are related to counting the number of sheets scanned and managing  
consumable parts. You can also configure settings that are related to managing the power of a scanner and  
adjusting the position to start the scan.  
● [Device Setting 2]  
You can configure settings that are related to scanning documents.  
Device Setting  
1 Start up the Software Operation Panel.  
For details, refer to Starting Up the Software Operation Panel (page 248).  
2 From the list on the left, select [Device Setting] and click the [Offset] button.  
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The [Offset] window appears.  
Items that can be configured in these windows are as follows:  
Setting Item  
Description  
Count  
The status of each consumable part can be viewed to determine  
when to replace or clean the consumables.  
(Checking/Clearing)  
When you have replaced or cleaned a consumable part, clear  
the corresponding counter.  
Power saving  
Specify the waiting time before the scanner enters power saving  
mode.  
Offset Setting  
Specify a starting position for scanning.  
Vertical magnification Adjustment  
Specify the magnification level for the feed direction.  
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Device Setting 2  
1 Start up the Software Operation Panel.  
For details, refer to Starting Up the Software Operation Panel (page 248).  
2 From the list on the left, select [Device Setting 2].  
The settings that are currently configured in [Device Setting 2] are listed on the right of the window.  
HINT  
● The Software Operation Panel settings can be restored to the factory default.  
To restore the settings to the factory default, click the [Default] button. After a message is displayed,  
click the [OK] button.  
Note that the settings you have configured will be cleared.  
● The Software Operation Panel settings can be backed up.  
To back up the settings, click the [Save] button, then specify the file name and click the [Save] button in  
the displayed window.  
● You can use a backup file of the Software Operation Panel settings to restore the settings on other  
scanners only if the scanner type is the same.  
To restore the settings, click the [Restore] button, then specify the backup file and click the [Open]  
button in the displayed window. After a message is displayed, click the [OK] button.  
Note that restoration cannot be performed for other types of scanners.  
Items that can be configured in [Device Setting 2] are as follows:  
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Setting Item  
Description  
Multifeed  
Configure the settings to detect overlapped documents during a  
scan.  
Page Edge Filler (ADF)  
Dropout color  
Pre-Pick  
Configure the settings to fill in the shadow or streaks around  
the edge of the scanned image.  
You can exclude a color from being scanned by selecting either  
red, green, or blue (three primary colors).  
Enable this to shorten the scanning time when scanning  
continuously.  
Document check area specification for  
Multifeed Detection  
Specify an area to detect overlapped documents.  
Intelligent Multifeed Function  
Configure the setting to automatically ignore certain patterns of  
overlapped documents when the setting to detect overlapped  
documents is enabled.  
Number of paper feeding retries  
Specify the number of feeding retries when a document is not  
fed from the ADF paper chute (feeder).  
Cleaning Cycle  
Specify the cleaning cycle for the scanner inside.  
Life Counter Alarm Setting  
Vertical Streak Detection  
Vertical Streak Sensitivity  
Specify the replacement cycle for the consumables.  
You can configure the settings for detecting dirt on the glass.  
Specify the sensitivity level to detect vertical streaks (dirt on the  
glass) when [Enable] is selected for [Vertical Streak Detection].  
Pick Speed  
You can specify the timing of when document feeding is started.  
AutoCrop Boundary  
When the scanner is set to detect the paper size automatically,  
specify whether or not to optimize (round up/down) the  
fractional part of the scanned image.  
Manual Feeding  
Power SW Control  
Configure the settings when manually loading and scanning  
one sheet at a time.  
Specify whether or not to turn on/off the scanner by pressing  
the [Power] button on the scanner.  
Paper Protection  
Configure the setting to detect feeding errors.  
Paper Protection Sensitivity  
Specify the sensitivity level for detecting feeding errors when  
the paper protection function is enabled.  
Maintenance and Inspection Cycle  
High Altitude Mode  
Specify the maintenance and inspection cycle for the scanner  
that is performed by a service engineer.  
Enable this mode to use the scanner at an altitude of 2,000 m  
or higher.  
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Setting Item  
Description  
Image Quality Mode  
To obtain an image quality that is close to the image quality for  
scanning with fi-6130Z, set the image quality mode.  
Startup mode  
Specify a startup mode for the scanner.  
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Settings Related to Sheet Counters  
Checking the Sheet Counter  
The status of each consumable part can be viewed to determine when to replace or clean the consumables.  
The background color of the counter changes as it gets closer to the time to replace the consumables or to clean the  
scanner.  
The color of each counter changes as follows:  
● [After cleaning] counter  
This counter turns yellow when the sheet count after cleaning reaches the value specified in Scanner Cleaning  
Cycle [Cleaning Cycle] (page 270) in the Software Operation Panel.  
● [Brake Roller]/[Pick Roller] counters  
These counters turn light yellow when the sheet count after the consumable replacement reaches 95% of the  
value specified in Replacement Cycle of Consumables [Life Counter Alarm Setting] (page 271) in the Software  
Operation Panel, and turn yellow when the sheet count reaches 100%.  
1 Start up the Software Operation Panel.  
For details, refer to Starting Up the Software Operation Panel (page 248).  
2 From the list on the left, select [Device Setting].  
In this window, you can check the following items:  
Total Count (ADF)  
Total number of sheets scanned using the ADF  
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After cleaning  
Total number of sheets scanned after cleaning  
Brake Roller  
Number of sheets scanned after the brake roller is replaced  
Pick Roller  
Displays the number of sheets scanned after the pick roller is replaced.  
The factory default setting for each counter is "0".  
ATTENTION  
If you turned off the scanner by unplugging the power cable, or selected [Disable power switch], the  
number of scanned sheets may not be counted in [Total Count].  
For details about disabling the power switch, refer to Method of Turning the Scanner ON/OFF [Power SW  
Control] (page 304).  
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Clearing the Sheet Counters  
When you have replaced or cleaned a consumable part, clear the corresponding counter.  
1 Start up the Software Operation Panel.  
For details, refer to Starting Up the Software Operation Panel (page 248).  
2 From the list on the left, select [Device Setting] and click the [Clear] button for [After cleaning] when  
cleaning is performed or click the [Clear] button for the consumable that you replaced.  
The counter is reset to "0".  
3 Click the [OK] button.  
A message window appears.  
4 Click the [OK] button.  
The settings are saved.  
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Scanner Settings (Software Operation Panel)  
Messages for Cleaning or Replacing Consumables  
The following message may appear on the computer while the scanner is in use.  
Example: Message for replacing consumables  
Example: Message for cleaning  
Check the message, and replace the consumable or perform cleaning accordingly.  
Note that, when this message appears, the touch screen displays a notification on  
for a message related  
to replacing the consumables or cleaning the scanner.  
For details about replacing consumables, refer to the following:  
● Brake roller  
Replacing the Brake Roller (page 129)  
● Pick roller  
Replacing the Pick Roller (page 134)  
For details about cleaning, refer to Daily Care (page 114).  
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Scanner Settings (Software Operation Panel)  
Scanner Cleaning Cycle [Cleaning Cycle]  
Specify the cleaning cycle for the scanner inside.  
The background color of the [After cleaning] counter in [Device Setting] changes to yellow when the counter  
reaches the specified value for this item.  
You can also display a cleaning instruction message that is described in Messages for Cleaning or Replacing  
Consumables (page 269).  
1 Start up the Software Operation Panel.  
For details, refer to Starting Up the Software Operation Panel (page 248).  
2 From the list on the left, select [Device Setting 2] → [Cleaning Cycle].  
3 Specify a value for the cleaning cycle.  
The value can range from 1,000 to 255,000 sheets (in increments of 1,000).  
The factory default setting is "5".  
4 Specify whether or not to display the cleaning instruction message.  
The [Show cleaning instructions] check box is cleared for the factory default settings.  
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Scanner Settings (Software Operation Panel)  
Replacement Cycle of Consumables [Life Counter Alarm Setting]  
Specify the replacement cycle for the consumables.  
The background color of the counter for [Brake Roller] or [Pick Roller] in [Device Setting] changes to light yellow  
when the sheet count (after a consumable replacement) reaches 95% of the value specified for this setting and  
turns yellow when the sheet count reaches 100%.  
You can also display the message for replacing consumables, which is described in Messages for Cleaning or  
Replacing Consumables (page 269).  
1 Start up the Software Operation Panel.  
For details, refer to Starting Up the Software Operation Panel (page 248).  
2 From the list on the left, select [Device Setting 2] → [Life Counter Alarm Setting].  
3 Specify a value as the replacement cycle for each of the consumables (brake roller and pick roller).  
The value can range from 10,000 to 2,550,000 sheets (in increments of 10,000).  
The factory default setting is "20".  
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Scanner Settings (Software Operation Panel)  
Settings Related to Scanning  
Adjusting the Position to Start the Scan [Offset Setting/Vertical magnification  
Adjustment]  
When the output position of the scanned image is not correct or the image appears shortened/elongated  
(vertically), adjust the offset and the vertical magnification.  
ATTENTION  
Normally, you should not have to modify anything as the factory default settings already use adjusted values.  
1 Start up the Software Operation Panel.  
For details, refer to Starting Up the Software Operation Panel (page 248).  
2 From the list on the left, select [Device Setting] and click the [Offset] button.  
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3 Adjust the level of offset/vertical magnification as needed.  
Offset Setting  
Unit  
Select [ADF (front)] or [ADF (back)] as the unit for an offset adjustment.  
The factory default setting is [ADF (front)].  
Main  
Specify the horizontal (width) offset.  
The specified value can range from -2 to +2 mm (in increments of 0.5).  
The factory default setting is "0".  
Sub  
Specify the vertical (length) offset.  
The specified value can range from -2 to +2 mm (in increments of 0.5).  
The factory default setting is "0".  
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Scanner Settings (Software Operation Panel)  
Vertical magnification Adjustment  
Unit  
The unit for a vertical magnification adjustment is fixed to [ADF].  
Vertical magnification Adjustment  
Specify the vertical (length) magnification.  
The specified value can range from -3.1 to +3.1% (in increments of 0.1).  
The factory default setting is "0.0".  
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Scanner Settings (Software Operation Panel)  
Removing Shadows/Streaks that Appear around Edges of Images [Page Edge  
Filler (ADF)]  
Configure the settings to fill in the shadow or streaks around the edge of the scanned image.  
Depending on the condition of the documents that you scan, the shadow of a document may appear as black  
streaks on the edges of the scanned image.  
In this case, remove the black streaks by filling in the edges of the scanned image.  
1 Start up the Software Operation Panel.  
For details, refer to Starting Up the Software Operation Panel (page 248).  
2 From the list on the left, select [Device Setting 2] → [Page Edge Filler (ADF)].  
3 Specify the width of each margin (Top/Bottom/Right/Left) to fill in.  
The factory default setting is "0".  
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Scanner Settings (Software Operation Panel)  
The specified area is filled in white or black, according to the background color.  
(1): Top = 0 to 15 mm  
(2): Bottom = -7 to 7 mm  
(3): Right = 0 to 15 mm  
(4): Left = 0 to 15 mm  
(in 1 mm increments)  
ATTENTION  
Note that if the target range of page edge filler is too wide, some characters near the edge may appear  
missing.  
HINT  
● You can change the background color to black or white in the scanner driver.  
For details, refer to the help for the scanner driver.  
● Depending on the value you specify for the bottom margin of the page edge filler, the page edge filler  
function operates as follows:  
- 1 to 7 mm  
Fills in the specified area with the background color from the bottom edge of the image towards the  
inside.  
- -1 to -7 mm  
Outputs the image without filling in the specified area with the background color from the bottom  
edge of the image towards the outside. (Outputs the image with the specified area added when [Page  
End Detection] is set in the scanner driver.)  
● This setting can also be configured in the scanner driver.  
In such a case, the page edge filler of the scanner driver is used on the image which the scanner already  
filled in the edges.  
276  
Scanner Settings (Software Operation Panel)  
Configuring the Scan Setting to Drop Out Specified Colors When Scanning  
[Dropout color]  
You can exclude a color from being scanned by selecting either red, green, or blue (three primary colors).  
Documents can be scanned without excluding any colors.  
For example, when scanning a document with black characters and a green frame, if you select green for the  
dropout color, only the black characters of the document are scanned.  
1 Start up the Software Operation Panel.  
For details, refer to Starting Up the Software Operation Panel (page 248).  
2 From the list on the left, select [Device Setting 2] → [Dropout color].  
3 Select a color that you want to remove.  
Red, Green, Blue  
The selected color is removed.  
The factory default setting is [Green].  
None  
No color is removed.  
ATTENTION  
● This function works the best with light (low intensity) colors, and dark colors may not be excluded.  
● You cannot specify a color other than Red, Green, and Blue.  
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Scanner Settings (Software Operation Panel)  
To drop out other colors, configure the setting in the scanner driver.  
For details, refer to the help for the scanner driver.  
HINT  
● This is only available in black & white or grayscale mode.  
● This setting can also be configured in the scanner driver.  
Note that priority is given to the scanner driver setting.  
278  
Scanner Settings (Software Operation Panel)  
Shortening the Scanning Intervals [Pre-Pick]  
Enable this to shorten the scanning time when scanning continuously.  
"Pre-pick" refers to feeding the next document into the ADF before ejecting the current document being scanned  
when scanning documents continuously.  
1 Start up the Software Operation Panel.  
For details, refer to Starting Up the Software Operation Panel (page 248).  
2 From the listing on the left, select [Device Setting 2] → [Pre-Pick].  
3 Specify whether or not to enable pre-pick.  
Select [Yes] or [No].  
The factory default setting is [Yes].  
HINT  
● If you cancel in the middle of scanning while pre-pick is enabled, you have to remove the pre-picked  
document, then load the document again.  
● This setting can also be configured in the scanner driver.  
Note that priority is given to the scanner driver setting.  
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Scanner Settings (Software Operation Panel)  
Specifying the Number of Retries for Paper Feeding [Number of Paper Feeding  
Retries]  
Specify the number of feeding retries when a document is not fed from the ADF paper chute (feeder).  
1 Start up the Software Operation Panel.  
For details, refer to Starting Up the Software Operation Panel (page 248).  
2 From the list on the left, select [Device Setting 2] → [Number of paper feeding retries].  
3 Specify the number of paper feeding retries.  
The value can range from 1 to 12 times.  
The factory default setting is "3 times".  
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Scanner Settings (Software Operation Panel)  
Feeding [Pick Speed]  
You can specify the timing of when document feeding is started.  
When overlapped documents or paper jams occur frequently, delaying the timing of document feeding may improve  
the performance.  
This setting is effective when you scan thin paper.  
1 Start up the Software Operation Panel.  
For details, refer to Starting Up the Software Operation Panel (page 248).  
2 From the list on the left, select [Device Setting 2] → [Pick Speed].  
3 Select the feeding speed.  
Normal  
This is the optimum feeding speed.  
This is the factory default setting.  
Slower  
The timing of document feeding is delayed more than [Normal].  
ATTENTION  
The total time for scanning is longer because the timing of document feeding is delayed.  
281  
Scanner Settings (Software Operation Panel)  
Cropping the Image Boundary [AutoCrop Boundary]  
When the scanner is set to detect the paper size automatically, specify whether or not to optimize (round up/down)  
the fractional part of the scanned image.  
When the paper size is detected, there may be a fractional part of the scanned image compared to the standard  
paper size.  
Output image size varies depending on how the fractional part is processed.  
1 Start up the Software Operation Panel.  
For details, refer to Starting Up the Software Operation Panel (page 248).  
2 From the list on the left, select [Device Setting 2] → [AutoCrop Boundary].  
3 Select whether to include or exclude the fractional data.  
Select [Optimize] to prevent information from missing a part.  
The factory default setting is [Optimize].  
ATTENTION  
● While selecting [Optimize] can prevent information from missing a part, a shadow may appear around  
the edges.  
● When you scan a document with text around the edges while [Round Down] is selected, a part of the  
information may be missing in the output image.  
● For details about setting automatic page size detection, refer to the help for the scanner driver.  
282  
Scanner Settings (Software Operation Panel)  
HINT  
This setting is effective only for scanning images in black & white.  
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Scanner Settings (Software Operation Panel)  
Protecting the Documents from Being Damaged [Paper Protection]  
Configure the setting to detect feeding errors.  
This function detects feeding errors in the following cases:  
● When the scanner detects a warped document caused by a feeding error  
● When the scanner detects paper jam noise  
Paper jams due to feeding errors could damage or tear valuable documents.  
Detecting a feeding error and stopping the scan can prevent damage to documents.  
This function is effective when you scan documents which are difficult to feed such as thin paper documents.  
1 Start up the Software Operation Panel.  
For details, refer to Starting Up the Software Operation Panel (page 248).  
2 From the listing on the left, select [Device Setting 2] → [Paper Protection].  
3 Select a detection method.  
Disable  
Does not detect feeding errors.  
Feeding Accuracy  
Stops the scan when the scanner detects a warped document caused by a feeding error.  
This is the factory default setting.  
Feeding Noise  
Stops the scan when the scanner detects paper jam noise.  
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Scanner Settings (Software Operation Panel)  
Feeding Accuracy & Noise  
Stops the scan when the scanner detects a warped document caused by a feeding error, or when the  
scanner detects paper jam noise.  
ATTENTION  
● Note that the paper protection function is to prevent damages to documents, but the protection of all  
documents is not guaranteed.  
● When you use the paper protection function, make sure to load the documents with their top edges  
aligned (especially for a mixed batch of documents with different lengths).  
If the top edges are not aligned properly, the scan may stop even when the documents are being fed  
correctly.  
HINT  
● If you scan a wrinkled document, the scan may stop even when the document is being fed correctly.  
In that case, the paper protection function can be disabled only for the document on the touch screen.  
For details, refer to Disabling the Paper Protection Function (page 112).  
● If the paper protection function stops scans frequently, refer to Paper Protection Is Set Off Frequently  
(page 207).  
● This setting can also be configured in the scanner driver.  
When the paper protection setting is set to on in the scanner driver, [Feeding Accuracy & Noise] is  
enabled regardless of the setting on the Software Operation Panel.  
● For the paper protection setting, priority will be given in the following order:  
1. [Paper Protection] in the scanner driver  
2. [Paper Protection (Touch Screen Settings)] on the touch screen  
3. [Paper protection] on the touch screen or [Paper Protection] on the Software Operation Panel  
285  
Scanner Settings (Software Operation Panel)  
Specifying the Sensitivity Level for Paper Protection [Paper Protection  
Sensitivity]  
Specify the sensitivity level for detecting feeding errors when the paper protection function is enabled.  
Documents are warped and deformed or paper jam noise is made when documents are not being fed properly.  
Specify the sensitivity level for detecting deformed documents by warpage or feeding noise.  
1 Start up the Software Operation Panel.  
For details, refer to Starting Up the Software Operation Panel (page 248).  
2 From the list on the left, select [Device Setting 2] → [Paper Protection Sensitivity].  
3 Select a detection method.  
Feeding Accuracy  
This is available when [Detect] for [Paper Protection] is either [Feeding Accuracy] or [Feeding Accuracy  
& Noise].  
Feeding Noise  
This is available when [Detect] for [Paper Protection] is either [Feeding Noise] or [Feeding Accuracy &  
Noise].  
4 Select the sensitivity level.  
Low  
Decreases the sensitivity level to detect warped documents or paper jam noise.  
Specify this to only detect highly deformed documents by warpage or loud paper noise.  
286  
Scanner Settings (Software Operation Panel)  
Normal  
Detects warped documents and paper jam noise with the optimum sensitivity.  
This is the factory default setting.  
High  
Increases the sensitivity level to detect warped documents or paper jam noise.  
Specify this to detect even slightly deformed documents by warpage or slight paper jam noise.  
HINT  
● To detect warped documents or paper jam noise immediately and stop the scan, select [High].  
● If scanning stops frequently due to the paper protection function, select [Low].  
● When the setting is to prioritize the touch screen setting, the touch screen setting is prioritized over the  
Software Operation Panel setting.  
287  
Scanner Settings (Software Operation Panel)  
Scanning at High Altitude [High Altitude Mode]  
Enable this mode to use the scanner at an altitude of 2,000 m or higher.  
Low atmospheric pressure at high altitudes may lower the accuracy in detections for overlapped documents with the  
ultrasonic sensor.  
Setting [Enable] to on for High Altitude Mode improves the accuracy to detect overlapped documents.  
1 Start up the Software Operation Panel.  
For details, refer to Starting Up the Software Operation Panel (page 248).  
2 From the list on the left, select [Device Setting 2] → [High Altitude Mode].  
3 Select [Enable] to use the scanner at high altitude.  
The factory default setting is [Disable].  
288  
Scanner Settings (Software Operation Panel)  
Specifying the Image Quality for Scanning [Image Quality Mode]  
To obtain an image quality that is close to the image quality for scanning with fi-6130Z, set the image quality  
mode.  
1 Start up the Software Operation Panel.  
For details, refer to Starting Up the Software Operation Panel (page 248).  
2 From the list on the left, select [Device Setting 2] → [Image Quality Mode].  
3 Select whether to obtain an image quality that is close to the image quality with fi-6130Z.  
The factory default setting is [Disable].  
289  
Scanner Settings (Software Operation Panel)  
Settings Related to the Detection for Overlapped Documents (Multifeed)  
Specifying a Method to Detect Overlapped Documents [Multifeed]  
Multifeed is an error that occurs when two or more sheets are overlapped and fed at once.  
Configure the settings to detect overlapped documents during a scan.  
Overlapped documents are detected with the ultrasonic sensor or according to the difference in length of the  
documents.  
When overlapped documents are detected, an error message is displayed on the touch screen and the scan stops. If  
documents are overlapped within 30 mm from the leading edge, they are not detected as overlapped.  
1 Start up the Software Operation Panel.  
For details, refer to Starting Up the Software Operation Panel (page 248).  
2 From the list on the left, select [Device Setting 2] → [Multifeed].  
3 Select a detection method.  
None  
Does not detect overlapped documents.  
This is the factory default setting.  
Check Overlapping(Ultrasonic)  
Detects overlapped documents with the ultrasonic sensor.  
When this is selected, you can specify the following two options:  
290  
Scanner Settings (Software Operation Panel)  
● Specify an area to detect overlapped documents by the length from the leading edge of the document  
in the feeding direction.  
For details, refer to Specifying the Area to Detect Overlapped Documents [Document check area  
specification for Multifeed Detection] (page 293).  
● When a piece of paper is attached on a document, the length and position of the paper can be  
memorized, and set to ignore overlapping of documents.  
For details, refer to Configuring Not to Detect Certain Overlap Patterns (page 109).  
Check Length  
Detects overlapped documents according to the difference in length.  
Select this to scan documents of the same length.  
Note that overlapped documents cannot be detected accurately when a mixed batch of different lengths  
are scanned.  
Check Overlapping and Length  
Detects overlapped documents by the combination of [Check Overlapping (Ultrasonic)] and [Check  
Length].  
When this is selected, you can specify the following two options:  
● Specify an area to detect overlapped documents by the length from the leading edge of the document  
in the feeding direction.  
For details, refer to Specifying the Area to Detect Overlapped Documents [Document check area  
specification for Multifeed Detection] (page 293).  
● When a piece of paper is attached on a document, the length and position of the paper can be  
memorized, and set to ignore overlapping of documents.  
For details, refer to Configuring Not to Detect Certain Overlap Patterns (page 109).  
Note that overlapped documents cannot be detected accurately when a mixed batch of different length  
are scanned.  
Length  
Specify the difference in length of documents to be detected as overlapped documents.  
Overlapped documents are detected when the the difference in length of documents is longer than the  
specified value.  
Specify this item when [Check Length] or [Check Overlapping and Length] is selected.  
Any length under the specified value is tolerated as a slight error and not detected as overlapped  
documents.  
Select from 10/15/20 mm. The factory default setting is "10".  
ATTENTION  
● To scan documents with different lengths, select [Check Overlapping (Ultrasonic)].  
● When an attachment such as a sticky note, receipt, or photo is attached on the document, the  
attachment part of the document may be detected as overlapping of documents if [Check Overlapping  
(Ultrasonic)] is selected. In that case, select [Check Length].  
291  
Scanner Settings (Software Operation Panel)  
Otherwise, detect overlapping of documents by specifying an area on the document that does not  
include an area attached with paper in order to ignore the overlapping of documents for that area.  
HINT  
● This setting can also be configured in the scanner driver.  
Note that priority is given to the scanner driver setting.  
● When the Carrier Sheet setting is enabled in the scanner driver, the touch screen does not display the  
error message. The scanner driver does.  
292  
Scanner Settings (Software Operation Panel)  
Specifying the Area to Detect Overlapped Documents [Document check area  
specification for Multifeed Detection]  
Specify an area to detect overlapped documents.  
Specify this item when [Check Overlapping(Ultrasonic)] or [Check Overlapping and Length] is selected for  
[Multifeed].  
1 Start up the Software Operation Panel.  
For details, refer to Starting Up the Software Operation Panel (page 248).  
2 From the list on the left, select [Device Setting 2] → [Document check area specification for Multifeed  
Detection].  
Select the [Selected range] check box in the window.  
3 Specify the detection range.  
293  
Scanner Settings (Software Operation Panel)  
[Selected range] check box  
Select the check box to specify the detection range (colored in light pink) in the figure below.  
The check box is cleared for the factory default settings.  
Clearing this check box sets both start and end positions to "0", and overlapped documents are detected  
within the whole document.  
The above condition applies when the document is set to the center of the pick roller width.  
If documents are overlapped within 30 mm from the leading edge, they are not detected as overlapped.  
Disable (Middle)  
This can be selected when the [Selected range] check box is selected.  
Overlapped documents are not detected within the specified area.  
This is the factory default setting.  
Enable (Middle)  
This can be selected when the [Selected range] check box is selected.  
Overlapped documents are detected within the specified area.  
Start (Middle)  
Specify the start position of the detection area by the length from the leading edge of the document in  
the feeding direction.  
Range: 0 to 510 mm, in 2 mm increments, Start < End  
The factory default setting is "0".  
End (Middle)  
Specify the end position of the detection area by the length from the leading edge of the document in  
the feeding direction.  
Range: 0 to 510 mm, in 2 mm increments, Start < End  
The factory default setting is "0".  
294  
Scanner Settings (Software Operation Panel)  
HINT  
● When the start and end positions are both "0", overlapped documents are detected in the whole  
document regardless of the setting for [Selected range].  
● To disable the detection of overlapped documents for the whole document, select [Disable] for [Selected  
range], and set the start position to "0" and the end position to equal the document length or longer.  
● If the start position is set at a length longer than the document length, overlapped documents are  
detected in the whole document when [Disable] is selected for [Selected range], and overlapped  
documents are not detected anywhere in the whole document when [Enable] is selected for [Selected  
range].  
● To detect overlapped documents, the area must be at least 5 mm in length.  
Configure the setting so that the value of the end position minus the start position is 6 mm or more.  
● You can also set the start position and the end position by the following methods:  
- On the window for specifying the detection area, draw a square by dragging the mouse pointer.  
- On the window for specifying the detection area, drag the handles that indicate the start position and  
the end position.  
● For examples of the overlapping detection area settings, refer to Examples of the Settings for the Area to  
Detect the Overlapping of Documents (page 296).  
295  
Scanner Settings (Software Operation Panel)  
■
Examples of the Settings for the Area to Detect the Overlapping of Documents  
Example 1  
Setting details are as follows.  
Detection area: Specify the enabled area, Start: 50 mm, End: 200 mm  
Overlapping of documents is detected only within the light pink area.  
Example 2  
Setting details are as follows.  
296  
Scanner Settings (Software Operation Panel)  
Detection area: Specify the disabled area, Start: 0 mm, End: 300 mm  
Overlapping of documents is detected only within the light pink area.  
Example 3 (Bad Example)  
Setting details are as follows.  
Detection area: Specify the enabled area, Start: 100 mm, End: 102 mm  
297  
Scanner Settings (Software Operation Panel)  
Since the detection area (length) is less than 5 mm, overlapped documents cannot be detected accurately.  
298  
Scanner Settings (Software Operation Panel)  
Setting to Ignore Certain Overlap Patterns [Intelligent Multifeed Function]  
Configure the setting to automatically ignore certain patterns of overlapped documents when the setting to detect  
overlapped documents is enabled.  
Note that you first need to specify [Check Overlapping (Ultrasonic)] or [Check Overlapping and Length] in the  
scanner driver and Specifying a Method to Detect Overlapped Documents [Multifeed] (page 290) on the Software  
Operation Panel before setting this item.  
1 Start up the Software Operation Panel.  
For details, refer to Starting Up the Software Operation Panel (page 248).  
2 From the list on the left, select [Device Setting 2] → [Intelligent Multifeed Function].  
3 Select a operation mode.  
Manual mode  
Specify whether overlapped documents are detected when re-scanning documents detected as  
overlapped documents.  
Does not memorize the size or location of the paper attachment.  
This is the factory default setting.  
Auto mode 1  
Specify whether the length and position of a piece of paper attached on a document detected as  
overlapped documents are memorized as an overlap pattern.  
If the overlap pattern is memorized, documents with the same overlap pattern are not detected as  
overlapped documents from the next scan.  
299  
Scanner Settings (Software Operation Panel)  
HINT  
Eight of the most recent overlap patterns can be memorized when [Remember] in [Remember  
multifeed pattern at power-off] is enabled.  
Auto mode 2  
Specify whether the length of the longest piece of paper attached on a document detected as  
overlapped documents is memorized as an overlap pattern.  
If the overlap pattern is memorized, a document with a piece of paper in the same length or shorter  
attached is not detected as overlapped documents from the next scan.  
HINT  
● By selecting the [Clear overlap pattern] check box, you can erase the overlap patterns that were  
memorized in Auto mode.  
You can erase overlap patterns that were not supposed to be memorized, but be careful with this  
operation because all memorized patterns will be erased.  
The check box is cleared for the factory default settings.  
● By selecting the [Auto-Memorize MF Pattern (only when MF images are displayed)] check box, you can  
record overlap patterns in the window to check images for documents that were detected as overlapped  
documents.  
The check box is cleared for the factory default settings.  
● In [Remember multifeed pattern at power-off], you can specify whether or not to keep the overlap  
pattern upon turning the power off.  
When [Remember] is specified, you can use eight of the most recent overlap patterns the next time the  
scanner is powered on.  
The factory default setting is [Do not remember].  
● When the setting for using the Carrier Sheet is enabled in the scanner driver, [Intelligent Multifeed  
Function] is disabled.  
300  
Scanner Settings (Software Operation Panel)  
Settings Related to Waiting Time  
Waiting Time in Manual Feeding [Manual Feeding]  
Configure the settings when manually loading and scanning one sheet at a time.  
When you scan by manually loading one sheet at a time, you can specify the waiting time (interval) for loading the  
next document in the ADF paper chute (feeder). This enables continuous scanning as long as you load a document  
within the specified time.  
If the specified time is exceeded, the scan is finished automatically.  
1 Start up the Software Operation Panel.  
For details, refer to Starting Up the Software Operation Panel (page 248).  
2 From the list on the left, select [Device Setting 2] → [Manual Feeding].  
3 Set [Timeout Time].  
For [Timeout Time], specify the time period until which the scanner confirms that no documents are loaded  
in the ADF paper chute (feeder) (the interval between the last scan and the detection of whether the next  
document is loaded or not).  
The factory default setting is "10 seconds".  
● When scanning more than one document in succession manually  
1. Select [Enable] for [Continuous Feed Mode].  
2. Select the time for [Timeout Time].  
301  
Scanner Settings (Software Operation Panel)  
● When scanning a document folded in half, an envelope, or a multi-layered transfer paper one at a time  
manually  
1. Slide the feed mode switch to the left to switch the feed mode to Manual Single Mode.  
2. Select the time for [Timeout Time].  
HINT  
● When [Enable] is selected for [Continuous Feed Mode], the scanner will wait for documents to be loaded  
until the specified timeout time elapses even if you start scanning with no document in the ADF paper  
chute (feeder).  
● When the feed mode switch is set to Manual Single Mode, the scanner will wait for documents to be  
loaded until the specified timeout time elapses regardless of the setting for [Continuous Feed Mode].  
302  
Scanner Settings (Software Operation Panel)  
Waiting Time for the Scanner to Enter Power Saving Mode [Power saving]  
Specify the waiting time before the scanner enters power saving mode.  
1 Start up the Software Operation Panel.  
For details, refer to Starting Up the Software Operation Panel (page 248).  
2 From the list on the left, select [Device Setting].  
3 Use the slider to specify the waiting time for the scanner to enter power saving mode.  
The value can range from 5 to 115 minutes (in increments of 5).  
The factory default setting is "15" minutes.  
HINT  
Selecting the [Power off after a certain period of time] check box turns the power off automatically if the  
scanner is left on for a certain period of time without being used.  
The check box is selected for the factory default setting.  
You can select the timeout period for the scanner to be automatically turned off by [1 Hour]/[2 Hours]/[4  
Hours]/[8 Hours].  
The factory default setting is "4 Hours".  
If one of the following items is selected, the scanner is not turned off even when the specified period of  
time for an auto shutdown has passed.  
● [Fast] is selected for [Startup mode]  
● [Disable power switch] is selected for [Power SW Control]  
303  
Scanner Settings (Software Operation Panel)  
Settings Related to Power On/Off and Start up of the Scanner  
Method of Turning the Scanner ON/OFF [Power SW Control]  
Specify whether or not to turn on/off the scanner by pressing the [Power] button on the scanner.  
1 Start up the Software Operation Panel.  
For details, refer to Starting Up the Software Operation Panel (page 248).  
2 From the list on the left, select [Device Setting 2] → [Power SW Control].  
3 Select one of the following:  
Enable power switch  
The [Power] button on the scanner is used to turn on/off the scanner.  
This is the factory default setting.  
Disable power switch  
Select this to use an AC power strip to control power supply for peripherals such as a scanner in  
accordance with the computer's power.  
The [Power] button on the scanner is not used to turn on/off the scanner.  
Enable USB power feeding  
This can be selected when the scanner and the computer are connected via a USB cable.  
304  
Scanner Settings (Software Operation Panel)  
In addition to the [Power] button on the scanner, turning on/off the computer can simultaneously turn  
on/off the scanner.  
Connecting/disconnecting a USB cable can turn on/off the scanner.  
ATTENTION  
Some types of computers and USB hubs keep supplying power to the USB bus even after the computer is  
turned off.  
In that case, [Enable USB Power Feeding] may not work properly.  
305  
Scanner Settings (Software Operation Panel)  
Startup Mode Setting for the Scanner [Startup mode]  
Specify a startup mode for the scanner.  
1 Start up the Software Operation Panel.  
For details, refer to Starting Up the Software Operation Panel (page 248).  
2 From the list on the left, select [Device Setting 2] → [Startup mode].  
3 Select a startup mode for the scanner.  
Fast  
The scanner enters power saving mode by pressing the [Power] button for 2 seconds or more.  
The scanner can perform a scan immediately when it resumes from power saving mode.  
Normal  
The scanner is turned off by pressing the [Power] button for 2 seconds or more.  
This is the factory default setting.  
ATTENTION  
If you select [Fast], the scanner is not turned off regardless of the setting for [Power off after a certain  
period of time] in [Power saving].  
306  
Scanner Settings (Software Operation Panel)  
Settings Related to Scanner Maintenance  
Detecting Vertical Streaks [Vertical Streak Detection]  
You can configure the settings for detecting dirt on the glass.  
Vertical streaks may appear on images if the glass is dirty.  
If [Enable] is selected for the vertical streak detection setting, the touch screen displays a notification on  
when you receive a [Clean glass!] message. When you receive a message, clean the glass to prevent vertical streaks  
from appearing on images.  
1 Start up the Software Operation Panel.  
For details, refer to Starting Up the Software Operation Panel (page 248).  
2 From the list on the left, select [Device Setting 2] → [Vertical Streak Detection].  
3 Select whether or not to detect dirt on the glass (vertical streaks).  
When you select [Enable], the scanner detects dirt on the glass (vertical streaks).  
The factory default setting is [Disable].  
307  
Scanner Settings (Software Operation Panel)  
Specifying the Sensitivity Level for Vertical Streak Detection [Vertical Streak  
Sensitivity]  
Specify the sensitivity level to detect vertical streaks (dirt on the glass) when [Enable] is selected for [Vertical Streak  
Detection].  
Adjust the sensitivity level according to how dirty the glass is.  
1 Start up the Software Operation Panel.  
For details, refer to Starting Up the Software Operation Panel (page 248).  
2 From the list on the left, select [Device Setting 2] → [Vertical Streak Sensitivity].  
3 Select the sensitivity level to detect dirt on the glass.  
Low  
Decreases the sensitivity level to detect dirt on the glass.  
Specify this to detect dirt only when the glass is very dirty.  
Normal  
Detects dirt on the glass with the optimum sensitivity.  
This is the factory default setting.  
High  
Increases the sensitivity level to detect dirt on the glass.  
Specify this to detect dirt even when the glass is slightly dirty.  
308  
Scanner Settings (Software Operation Panel)  
Settings Related to Scanner Maintenance and Inspection Cycle [Maintenance  
and Inspection Cycle]  
Specify the maintenance and inspection cycle for the scanner that is performed by a service engineer.  
If the specified period has passed after the last maintenance and inspection date, the touch screen displays a  
notification on  
when you receive a [Maintenance] message.  
For regular maintenance and inspection on the scanner by a service engineer, contact the distributor/dealer where  
you purchased this product. Refer to the contact information in the Contact List if supplied with this product, or refer  
to the contact information in the Contact for Inquiries section if provided in Safety Precautions supplied with this  
product, and then make an inquiry.  
1 Start up the Software Operation Panel.  
For details, refer to Starting Up the Software Operation Panel (page 248).  
2 From the list on the left, select [Device Setting 2] → [Maintenance and Inspection Cycle].  
3 Select [Enable] to receive a message on the touch screen when it gets closer to the time for  
maintenance.  
The factory default setting is [Disable].  
4 Select the cycle to receive a message.  
The factory default setting is "12 months".  
309  
Appendix  
Basic Specification  
Item  
Specification  
Scanner type  
ADF (Automatic Document Feeder)  
Manual feeding (Single/Continuous) is available with  
the ADF.  
Image sensor  
Light source  
Color CCD × 2 (front, back)  
White LED × 2 (front, back)  
Scanning area (width ×  
length)  
Minimum size  
Maximum size  
50.8 × 54 mm/2 × 2.1 in.  
54 × 50.8 mm/2.1 × 2 in.  
A4 (portrait) (210 × 297 mm/8.3 × 11.7 in.) (*1)  
Legal (portrait) (8.5 × 14 in.) (*1)  
2
Paper weight (thickness)  
27 to 413 g/m (7.2 to 110 lb)  
2
For A8 size or smaller, 128 to 209 g/m (34 to 56 lb)  
1.4 mm or less for plastic cards (*2)  
Scanning speed (A4,  
Portrait, 300 dpi) (*3)  
For USB connection  
Simplex: 60 ppm, Duplex: 120 ipm  
For wired LAN connection Simplex: 60 ppm, Duplex: 120 ipm  
For Wi-Fi connection  
Simplex: 60 ppm, Duplex: 120 ipm  
80 sheets  
Loading capacity (*4)  
2
Paper weight: 80 g/m (20 lb)  
Total thickness: 8 mm (0.3 in.) or less  
Optical resolution  
Output resolution  
600 dpi  
Binary (black & white)  
Grayscale  
50 to 600 dpi (configurable in 1 dpi increments)  
1,200 dpi (created by scanner driver)  
Color  
Multi-valued level  
Interface  
Color: 24-bit  
Grayscale: 8-bit  
Binary (black & white): 1-bit  
USB  
USB 3.1 Gen 1/USB 3.0/USB 2.0/USB 1.1 (*5)  
Type B  
Wired LAN  
IEEE802.3 Ethernet  
10BASE-T/100BASE-TX/1000BASE-T  
RJ-45  
310  
Appendix  
Item  
Specification  
Wi-Fi  
For details, refer to Specifications of Wi-Fi (page  
311).  
Network protocol (wired LAN, Wi-Fi)  
Touch screen  
IPv4 (*6), TCP, UDP, ICMP, DHCP, DNS  
HTTP/HTTPS  
4.3-inch TFT color touch screen  
Pressure-sensitive  
Contactless Smart Card Reader  
Communication mode  
● Compliant with the ISO/IEC 14443 Type A/Type B  
● Compliant with the ISO/IEC 18092  
*1:Long page scanning supports documents with a length up to 5,588 mm (220 in.) when the resolution is set  
to 200 dpi or lower.  
*2:Up to three plastic cards can be loaded in the ADF paper chute (feeder).  
*3:Note that this is the hardware limitation, and the software's processing time such as data transfer time is  
added to the actual time of scanning.  
*4:The capacity varies depending on the paper weight.  
For details, refer to Documents for Scanning (page 81).  
*5:Use the USB cable that is supplied.  
When connecting the USB cable to a USB hub, make sure you connect it to a USB hub that is connected to  
the USB port of a computer.  
Connection with USB 3.1 Gen 1/USB 3.0/USB 2.0 requires the USB port and the hub to support USB 3.1 Gen  
1/USB 3.0/USB 2.0.  
Also note that the scanning speed slows down when USB 1.1 is used.  
*6:IPv6 is not supported.  
● Specifications of Wi-Fi  
Item  
Specification  
Observed standards  
IEEE802.11a  
IEEE802.11b  
IEEE802.11g  
IEEE802.11n  
IEEE802.11ac  
Communication mode  
Frequency  
Infrastructure mode (*1)  
2.4 GHz band  
5 GHz band (*2)  
Channel  
2.4 GHz band: 1 to 13 ch  
5 GHz band: 36 to 60 ch, 100 to 140 ch, 149 to 165 ch (increments of 4 ch)  
311  
Appendix  
Item  
Specification  
Encryption  
WEP (64bit/128bit)  
WPA (TKIP/AES)  
WPA2 (AES)  
WPA-PSK (TLIP/AES)  
WPA2-PSK (AES)  
Simple setup  
Supports WPS2.0 (button/PIN code) (*3)  
*1:You need a wireless access point which supports the same standards as this scanner.  
*2:Depending on the country or region where the scanner is purchased, it may not work with a 5GHz SSID.  
Change the wireless access point setting to use a 2.4 GHz SSID.  
*3:You need a wireless access point which supports the WPS function.  
312  
Appendix  
Installation Specification  
Item  
Specification  
Outer dimensions (W × D × H) (*1)  
300 × 202 × 170 mm/11.81 × 7.95 × 6.69  
in.  
Installation space (W × D × H) (*2)  
Weight  
400 × 700 × 380 mm/15.75 × 27.56 ×  
14.96 in.  
4.9 kg (10.80 lb) or less  
AC 100 to 240 V ±10%  
Single phase  
Input power  
Voltage range  
Phase  
Frequency range  
Operating  
50/60 Hz ±3 Hz  
42 W or less  
Power consumption  
Ambient conditions  
Power saving  
Power off  
2.4 W or less  
0.3 W or less  
Temperature  
Operating: 5 to 35℃ (41 to 95°F)  
Not operating: -20 to 60℃ (-4 to 140°F)  
Humidity  
Operating: 20 to 80%  
Not operating: 8 to 95%  
Calorific value  
Operating  
36.12 kcal/h or less  
2.07 kcal/h or less  
7.2 kg (15.88 lb) or less  
5 years  
Power saving  
Shipping weight (*3)  
Support period  
*1:The depth indicates the size of the scanner without the ADF paper chute (feeder) and the stacker.  
*2:The required installation space is a reference for scanning A4 size documents.  
*3:Includes the package weight.  
313  
Appendix  
Outer Dimensions  
The outer dimensions are as follows:  
Unit: mm (in.)  
314  
Appendix  
Scanner Options  
Name  
Part No.  
Description  
Carrier Sheets  
PA03360-0013  
Use this option to scan non-standard size documents  
such as photographs and clippings.  
Using the Carrier Sheets enable you to scan  
documents that can be damaged quite easily such as  
photographs, or documents that are difficult to load  
directly such as newspaper clippings.  
When a Carrier Sheet is too damaged or worn out to  
be used for scanning, extra carrier sheets can be  
purchased separately (5 sheets per set).  
The Carrier Sheet should be replaced approximately  
every 500 scans.  
However, replace it if damage or dirt is noticeable.  
For details about purchasing the scanner options and more information, contact the distributor/dealer where  
you purchased this product. Refer to the contact information in the Contact List if supplied with this product, or  
refer to the contact information in the Contact for Inquiries section if provided in Safety Precautions supplied  
with this product, and then make an inquiry.  
315  
Appendix  
Uninstalling the Software  
1 Turn on the computer and log onto Windows as a user with administrator privileges.  
2 Exit all running software.  
3 Display the [Control Panel] window.  
● Windows Server 2008 R2/Windows 7  
Click [Start] menu → [Control Panel].  
● Windows Server 2012  
Right-click the Start screen, and select [All apps] on the app bar → [Control Panel] under [Windows  
System].  
● Windows Server 2012 R2/Windows 8.1  
Click [↓] on the lower left side of the Start screen → [Control Panel] under [Windows System].  
To display [↓], move the mouse cursor.  
● Windows 10/Windows Server 2016/Windows Server 2019  
Click [Start] menu → [Windows System] → [Control Panel].  
4 Select [Uninstall a program].  
The [Programs and Features] window appears with a list of the currently installed software.  
5 Select a software to uninstall.  
● When uninstalling the PaperStream IP driver  
Select one of the following:  
- PaperStream IP (TWAIN)  
- PaperStream IP (TWAIN x64)  
- PaperStream IP (ISIS) Bundle  
● When uninstalling Network Setup Tool for fi-7300NX  
Select [Network Setup Tool for fi-7300NX].  
● When uninstalling Software Operation Panel  
Select [Software Operation Panel].  
The Software Operation Panel is installed together with the PaperStream IP driver.  
● When uninstalling Error Recovery Guide  
Select [Error Recovery Guide for fi-7300NX].  
● When uninstalling PaperStream Capture/PaperStream Capture Pro (Trial)  
Select [PaperStream Capture].  
™
● When uninstalling ABBYY FineReader for ScanSnap  
Select [ABBYY FineReader for ScanSnap(TM)].  
● When uninstalling manuals  
Select [fi Series manuals for fi-7300NX].  
● When uninstalling Scanner Central Admin Agent  
Select [Scanner Central Admin Agent].  
316  
Appendix  
● When uninstalling fi Series Online Update  
Select [fi Series Online Update].  
6 Click the [Uninstall] button or the [Uninstall/Change] button.  
7 If a confirmation message appears, click the [OK] button or the [Yes] button.  
The software is uninstalled.  
317  
Appendix  
Exporting the Scanner Settings (Using PaperStream NX Manager)  
This section explains the scanner settings that can be exported and the exporting procedure.  
When using PaperStream NX Manager, export the scanner settings and upload them to the Scanner Central Admin  
Server so that the scanner settings can be distributed to other scanners operated with PaperStream NX Manager.  
For details about how to upload the exported scanner settings to the Scanner Central Admin Server or how to  
distribute the exported scanner settings, refer to the Scanner Central Admin User's Guide.  
Settings That Can Be Exported  
The scanner settings that are set for  
on the touch screen can be exported.  
Note that the following settings cannot be exported:  
● [Consumable counters] for [Cleaning & Maintenance]  
● [Scanner name] for [Scanner Settings]  
● The following settings in [Network] for [Scanner Settings]:  
- [IP Address] for [Wi-Fi]  
- [IP Address] for [Wired LAN]  
● The following settings in [Image] for [Scanner Settings]:  
- [Offset]  
- [Magnification]  
Export the scanner settings in the following procedure:  
1 Turn on the computer and enter the following URL in the URL input field on the browser to establish a  
connection with a scanner.  
http or https(*1)://xxx.xxx.xxx.xxx(*2)/login.cgi  
*1: Enter "http" when [Encryption Off (HTTP)] is selected for [Network Encryption] in [Network] in [Scanner  
Settings]. Or, enter "https" when [Encryption On (HTTPS)] is selected.  
*2: Enter an IP address for the scanner.  
2 Enter the administrator password for logging in.  
You can skip this step when [Enable] for [Admin Password] in [Scanner Settings] is set to off.  
3 Enter [Version/Name] when the window for exporting the scanner settings appears.  
Enter a version or name within 31 characters to identify the scanner settings.  
The characters you entered will be used for the name of the file to be exported.  
4 Click the [Download] button.  
The window appears asking you whether to open or save the file.  
5 Click the [Save] button.  
The scanner settings are exported as a file in the following file name.  
ScannerSetting_yyyyyyyy(*3).cab  
*3: The characters you entered for [Version/Name] in step 3 are used.  
318  
Appendix  
6 Click the [Logout] button.  
You can skip this step when [Enable] for [Admin Password] in [Scanner Settings] is set to off.  
ATTENTION  
When exporting the scanner settings, in the case that the window does not proceed even if the [Login] button is  
clicked or downloading a file does not start even if the [Download] button is clicked, check the settings on your  
browser.  
The following describes the procedure to check the settings on Internet Explorer 11 as an example.  
● In the case that the window does not proceed even if the [Login] button is clicked  
Confirm that [Active scripting] is enabled.  
1 In Internet Explorer, select the [Tools] menu → [Internet options].  
2 On the [Security] tab in the [Internet Options] window, select [Trusted sites].  
3 Confirm that the [Enable Protected Mode] check box is cleared.  
4 Click the [Sites] button.  
5 Clear the [Require server verification (https:) for all sites in this zone] check box.  
6 Enter the URL of the scanner in the [Add this website to the zone] field, and click the [Add] button.  
7 Click the [Close] button to close the window.  
8 Click the [Custom level] button.  
9 Confirm that [Enable] is selected for [Active scripting] under [Scripting].  
10 Click the [OK] button to close the window.  
11 Click the [OK] button and exit Internet Explorer.  
● In the case that downloading does not start even if the [Download] button is clicked.  
Confirm that the setting is configured to save a file.  
1 In Internet Explorer, select the [Tools] menu → [Internet options].  
2 In the [Internet Options] window, select the [Advanced] tab.  
3 Clear the [Do not save encrypted pages to disk] check box under [Security].  
4 Click the [OK] button and exit Internet Explorer.  
HINT  
Uploading the exported file to the Scanner Central Admin Server allows you to distribute the scanner settings to  
other scanners.  
The scanner settings can be distributed to this scanner model (operated with PaperStream NX Manager) only.  
For details, refer to the Scanner Central Admin User's Guide.  
319  
Appendix  
Notes for Distributing Assets with the Scanner Central Admin Server  
This section describes notes for distributing assets such as the scanner settings and firmware to scanners that are  
operated with PaperStream NX Manager by using the Scanner Central Admin Server.  
For details about how to distribute assets by using the Scanner Central Admin Server, refer to the Scanner  
Central Admin User's Guide.  
● Depending on the network environment, the communication between the Scanner Central Admin Server and  
the scanner may fail due to the network load.  
In this case, use Scanner Central Admin Console to reduce the number of scanners in the same update group,  
and the maximum number of scanners which can be connected together at the same time.  
For details, refer to the Scanner Central Admin User's Guide.  
● Assets such as the scanner settings and firmware will be distributed and applied to scanners in the following  
cases:  
- When a scanner is turned on  
- When an operation to log out from PaperStream NX Manager is performed  
To prevent assets from being distributed or applied during working hours, secure sufficient time between the  
time the scanner is turned on and the time operations begin.  
In addition, Scanner Central Admin Console allows you to specify a time zone in which assets are to be  
distributed.  
For details, refer to the Scanner Central Admin User's Guide.  
320  
Contact for Inquiries  
● Contact for Inquiries  
Refer to the contact list on the last page of the Safety Precautions manual.  
™
● ABBYY FineReader for ScanSnap  
- Windows Server 2008 R2/Windows 7  
Select [Start] menu→[All Programs]→[ABBYY FineReader for ScanSnap (TM)]→[User's Guide]→[Technical  
Support].  
- Windows Server 2012  
Right-click the Start screen, select [All apps] on the app bar, and then select [User's Guide] under [ABBYY  
FineReader for ScanSnap (TM)]→[Technical Support].  
- Windows Server 2012 R2/Windows 8.1  
Click [↓] on the lower left side of the Start screen, and then select [User's Guide] under [ABBYY FineReader  
for ScanSnap(TM)]→[Technical Support].  
To display [↓], move the mouse cursor.  
- Windows 10/Windows Server 2016/Windows Server 2019  
Select [Start] menu→[ABBYY FineReader for ScanSnap (TM)]→[User's Guide]→[Technical Support].  
● Image Scanner fi Series  
For other inquiries regarding the scanner, refer to the following web page:  
http://imagescanner.fujitsu.com/g-support.html  
If the solution to your problem cannot be found on the above web page, refer to the contact information for  
your Fujitsu office on the following web page:  
https://www.fujitsu.com/global/about/resources/shop/computing/peripheral/scanners/index.html  
● Contact for Purchasing Consumables or Cleaning Materials  
https://www.fujitsu.com/global/support/products/computing/peripheral/scanners/contacts/fi-series-contact.html  
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