EPSON DM D30 User Manual

Technical Reference Guide  
Describes features for this product.  
Describes how to install and set this product.  
Describes the basic usage of this product.  
Describes how to control this product and information  
necessary for developing applications.  
Describes the specifications and character code tables.  
M00093700  
Rev. A  
For Safety  
Key to Symbols  
The symbols in this manual are identified by their level of importance, as defined below. Read the following  
carefully before handling the product.  
You must follow warnings carefully to avoid serious bodily injury.  
WARNING  
Provides information that must be observed to prevent damage to the equipment or loss of data.  
Possibility of sustaining physical injuries.  
Possibility of causing physical damage.  
Possibility of causing information loss.  
CAUTION  
Provides information that must be observed to avoid damage to your equipment or a malfunction.  
Provides important information and useful tips.  
Warnings  
Shut down your equipment immediately if it produces smoke, a strange odor, or unusual noise.  
Continued use may lead to fire. Immediately disconnect the USB cable and contact your dealer  
or a Seiko Epson service center for advice.  
WARNING  
Never attempt to repair this product yourself. Improper repair work can be dangerous.  
Never disassemble or modify this product. Tampering with this product may result in injury or  
fire.  
Do not allow foreign matter to fall into the equipment. Penetration by foreign objects may lead  
to fire.  
If water or other liquid spills into this equipment, disconnect the USB cable immediately, and  
then contact your dealer or a Seiko Epson service center for advice. Continued usage may lead  
to fire.  
3
     
Cautions  
Do not connect cables and external interfaces in ways other than those mentioned in the man-  
ual. Different connections may cause equipment damage and burning.  
Be sure to set this equipment on a firm, stable, horizontal surface. The product may break or  
cause injury if it falls.  
Do not use in locations subject to high humidity or dust levels. Excessive humidity and dust may  
cause equipment damage or fire.  
Do not place heavy objects on top of this product. Never stand or lean on this product. Equip-  
ment may fall or collapse, causing breakage and possible injury.  
If you do not use this product for an extended period of time, always disconnect the USB cable  
for safety. If you move the product, ensure that all of the cables are disconnected before moving  
it.  
CAUTION  
Do not use aerosol sprayers containing flammable gas inside or around this product. Doing so  
may cause fire.  
4
 
Restriction of Use  
When this product is used for applications requiring high reliability/safety, such as transportation devices  
related to aviation, rail, marine, automotive, etc.; disaster prevention devices; various safety devices, etc.; or  
functional/precision devices, etc., you should use this product only after giving consideration to including fail-  
safes and redundancies into your design to maintain safety and total system reliability. Because this product was  
not intended for use in applications requiring extremely high reliability/safety, such as aerospace equipment,  
main communication equipment, nuclear power control equipment, or medical equipment related to direct  
medical care, etc., please make your own judgment on this product's suitability after a full evaluation.  
About this Manual  
Aim of the Manual  
This manual provides the development engineers with necessary information for developing, designing, install-  
ing the system using DM-D30 as well as for developing and designing the applications.  
Manual Content  
The manual is made up of the following sections:  
Chapter 1  
Chapter 2  
Chapter 3  
Chapter 4  
Appendix  
5
       
6
Contents  
7
 
8
9
10  
Chapter 1 Product Overview  
Product Overview  
This chapter describes features of the product.  
Features  
DM-D30 is a customer display for displaying characters. The main features of this product are as follows.  
Display  
20 digit x 2 lines dot matrix for displaying half-width characters.  
1
Usability  
Compact.  
You can move the display section up and down to adjust the position so it is easy to see.  
Power supply to the product is USB bus power.  
Interface  
By connecting to the TM-m30 USB connector (for connecting a Wireless LAN unit), you can control the  
printer using a smart device (iOS, Android, and Windows).  
You can connect to the TM-m30 USB connector (for connecting a Wireless LAN unit), and a Windows PC  
USB connector.  
When connecting to the TM-m30s dedicated USB connector (for connecting a Wireless LAN unit), you can  
mount the TM-m30s Wireless LAN unit to the DM-D30s Wireless LAN unit connector.  
Product Structure  
Accessories  
Included  
Affixing tape  
Manual  
11  
         
Part Names and Functions  
1
2
Contrast adjustment control  
Display  
Move this to adjust the contrast of the LCD screen.  
Displays on the LCD screen. You can adjust the angle of the display.  
Note:  
The display is covered with a protective film. Remove it if necessary.  
3
4
5
Stand  
Supports the display unit. Place it on a flat surface.  
USB cable  
Use to connect to the printer or a computer.  
Wireless LAN unit connector  
Use to connect the Wireless LAN unit that is pre-installed to the printer’s USB  
®
connector, when connecting to a Wi-Fi model printer.  
12  
 
Chapter 1 Product Overview  
System Outline  
This section explains the system connection pattern using this product.  
Connecting with TM-m30  
Connect this products USB cable to the TM-m30. Power is supplied from the TM-m30.  
TM-m30  
1
DM-D30  
Connecting with Computer  
Connect this products USB cable to the computer. Power is supplied from the computer.  
Computer  
DM-D30  
USB  
When connecting to a bus power hub, this product may not always operate.  
Install the driver you are using before connecting.  
13  
     
14  
Chapter 2 Setup  
Setup  
This chapter explains the installation and setting operations necessary to use this product.  
Connecting to the Printer  
Connect the USB cable of the customer display to the USB connector on the printer.  
2
When you connect the USB cable to the printer, be sure to turn off the printer before connect-  
ing.  
We do not recommend using this USB bus power device with a USB extension cable. Depending  
on the configuration of the cable, operational errors or a deterioration in EMC characteristics  
may occur due to a drop in voltage.  
For the position of connectors on the printer and so on, see the documentation provided with the  
printer.  
15  
     
Connecting to the Computer  
Connect the USB cable of the customer display to the USB connector on the computer.  
We do not recommend using this USB bus power device with a USB extension cable. Depending on  
the configuration of the cable, operational errors or a deterioration in EMC characteristics may  
occur due to a drop in voltage.  
16  
 
Chapter 2 Setup  
Connecting the Printer’s Wireless LAN Unit  
When the Wireless LAN unit is connected to the printer's USB connector and there are no free USB connectors,  
you can use the Wireless LAN unit and the customer display at the same time by connecting the Wireless LAN  
unit to the Wireless LAN unit connector on this device.  
You can only use the optional Wireless LAN unit supported by the TM printer.  
Follow the steps below to connect the Wireless LAN unit to the device's Wireless LAN unit connector.  
Remove the covers for the top and bottom of the stand as shown in the illustration.  
1
2
17  
 
Connect the Wireless LAN unit to the Wireless LAN unit connector.  
2
3
Reattach the cover for the bottom. Keep the cover for the stand removed.  
Do not place anything in the upper section (cover opening) of the Wireless LAN unit. If heat is  
not allowed to dissipate when using the product, it may lead to a malfunction.  
Do not use a USB extension cable. Operational errors may occur due to a drop in voltage.  
Install dividers if necessary depending on the length of the Wireless LAN unit.  
18  
Chapter 2 Setup  
Drawing Out the Cable  
You can draw out the USB cable from the front, the side, or the back.  
2
Be sure to turn off the power on the printer when connecting USB cable to the printer.  
19  
 
If you draw the cable from the front, fold the cable back inside the hollow of the stand, and then  
secure the cable as shown in the illustration, so that it does not become loose.  
Affixing the Customer Display  
You can use the affixing tape supplied to secure the device.  
Attach the affixing tape to the points shown in the following illustration.  
20  
 
Chapter 2 Setup  
Memory Switch Setting  
This product comes with memory switches as part of the software's setting features. These allow you to make  
settings for the TM-m30 Utility.  
For details, see the TM-m30 Utility User's Manual.  
Turn Off Backlight  
Select from 0 to 120 seconds  
Initial setting: Normally On  
Code-page  
Specify from 40 code pages and custom pages  
Initial setting: 0 (PC437:USA,Standard Europe)  
2
International character set  
Specify from 18 sets  
Initial setting: 0 (USA)  
Adjust Brightness  
Select from 1 (20%) to 4 (100%)  
Initial setting: 4 (100%)  
Cursor Display  
- 0: Cursor not displayed  
- 1: Cursor displayed  
- 48: Cursor not displayed  
- 49: Cursor displayed  
Initial setting: 0  
Display No.  
Select from 0 to 255  
Initial setting: 0  
21  
 
22  
Chapter 3 Handling  
Handling  
This chapter explains the basic handling methods for this product.  
Turning the Power On/Off  
The power for this product is supplied by USB bus power, which means that the power is supplied from the con-  
nected printer or computer through the USB connector.  
To turn this product on or off, turn the connected printer or computer on or off.  
The display may not turn off while the power is still supplied to USB connector, even if the printer's  
Power LED is off.  
Changing the Angle of the Display Unit  
You can change the angle of the display unit by holding the stand with your hand while moving the display unit.  
The following shows the range of motion.  
Do not exceed the range of motion when moving the display unit. Applying excess force when  
moving the display unit may cause damage.  
3
35°  
Adjusting the Contrast  
You can adjust the contrast of the LCD screen by sliding the contrast adjustment control on the side of the  
stand.  
23  
         
Cleaning the Customer Display  
Be sure to disconnect the USB cable from the printer, and then wipe the dirt off the outer case with a dry cloth  
or a damp cloth.  
Never clean the product with alcohol, benzine, thinner, or other such solvents. Doing so may  
damage or break the parts made of plastic and rubber.  
Rubbing the LCD screen with too much force using a dry cloth may scratch the surface.  
24  
 
Chapter 4 Application Development Information  
Application Development Information  
This chapter explains how to control the customer display as well as necessary information for developing sys-  
tem applications using this product.  
Controlling the Customer display  
The this product supports the following command systems:  
ePOS-Print XML  
ESC/POS  
Users can control the customer display by using the aforementioned commands, or the following development  
kits or drivers.  
Epson ePOS SDK  
EPSON OPOS ADK  
EPSON OPOS ADK for .NET  
EPSON JavaPOS ADK  
EPSON Advanced Printer Driver Ver.5 (APD5)  
ePOS-Print XML  
ePOS-Print XML is Epson's control command system for the customer display defined in XML. You can print  
from the socket communication environment or OS applications. For details of ePOS-Print XML, see the  
ePOS-Print XML User’s Manual.  
4
ePOS-Print XML can be used when this product is connected to the TM printer.  
ESC/POS  
ESC/POS is the Epson original printer command system for POS printers and customer display. With ESC/POS  
commands, you can directly control all the this product functions, but detailed knowledge of printer specifica-  
tions or combination of commands is required, compared to using drivers and applications.  
For details on ESC/POS, see the specifications for this product. You need a contract separately to acquire the  
specifications. For details, contact the store of your purchase.  
25  
         
Software  
The following software are provided for application development.  
Development Kits  
Software  
Epson ePOS SDK  
for iOS  
Description  
Development kit for controlling the POS peripheral devices such as the printer and  
customer display from the Web application or native application for smart devices.  
It includes libraries, manuals, and sample programs.  
TM  
for Android  
EPSON OPOS ADK  
OCX driver that controls the POS peripheral devices such as the customer display  
using the OLE technologies .  
*
Because controlling POS peripherals with original commands is not required on the  
application side, efficient system development is possible.  
EPSON OPOS ADK  
for .NET  
The OPOS ADK for .NET is a POS industry standard printer driver compatible with  
Microsoft POS for .NET.  
It allows you to develop applications that are compatible with the UPOS (Unified  
POS) specification.  
When developing applications, use a separate development environment such as  
Microsoft Visual Studio .NET.  
EPSON JavaPOS ADK  
JavaPOS ADK is a UPOS driver in Java environment. You can develop applications  
based on the UPOS (UnifiedPOS) specifications.  
OLE technology developed by Microsoft divides software into part blocks.  
EPSON OPOS ADK, EPSON OPOS ADK for .NET, and EPSON JavaPOS ADK are only supported when  
connecting through TM-m30.  
Drivers  
Operating  
environment  
Software  
Description  
EPSON Advanced Printer Driver Windows printer driver that can display on the customer dis- Windows  
Ver.5 (APD5)  
play. You cannot send ESC/POS commands to the customer dis-  
play or monitor the status.  
TM Virtual Port Driver  
Connect the USB directly to the PC, and use this when con- Windows  
trolling using ESC/POS commands.  
This driver allows you to recognize customer displays con-  
nected by USB as a virtual serial port.  
26  
     
Chapter 4 Application Development Information  
Manuals  
Software  
Description  
Each TM printer's Technical Refer- TM printer's Technical Reference Guide explains about the necessary information for  
ence Guide  
developing, designing, installing the POS system using the TM printers, or for devel-  
oping and designing the printer applications.  
ePOS-Print XML Use’s Manual  
Describes ePOS-Print XML statements. This manual comes with sample programs.  
Download  
You can obtain software and manuals from one of the following URLs.  
For customers in North America, go to the following web site and follow the on-screen instructions.  
For customers in other countries, go to the following web site:  
4
27  
   
28  
Appendix  
Appendix  
Product Specifications  
*
Display type  
STN LCD (160 x 32 dots)  
Number of characters displayed  
Display color  
40 characters (20 columns x 2 rows)  
White/Blue  
Brightness  
100 cd/m2  
Character classes  
Alphanumeric: 95 characters (8 x 16 dots)  
International characters: 18 sets (8 x 16 dots)  
Graphic characters: 128 characters x 41 pages  
Character size  
Character pitch  
4.1 x 8.3 mm {0.16 x 0.33"} (W x H, alphanumeric)  
4.7 mm {0.19"}  
Interface  
USB  
USB 2.0 High/Full speed  
(Display: Full speed, connector for Wireless LAN unit: High/Full speed)  
Reliability  
Lifespan 50,000 hours  
Input voltage  
DC 4.75 to 5.25 V (Operates with USB bus power)  
Current consumption  
0.2 A (Wireless LAN unit not connected)  
0.7 A (Wireless LAN unit connected)  
Angle of the Display Unit  
Power supply  
0 - 35  
USB bus power  
: Since a characteristic of the STN LCD is that it has a longer response time (when switching dots On/Off) com-  
pared to VFD display tubes (DM-D110 etc.), it becomes harder to display marquees that have a short interval for  
text display (horizontal scrolling).  
When displaying a marquee (horizontal scrolling), we recommend taking into account the display response time  
for the LCD (250 to 350 msec), and set the text display interval to 600 msec or more.  
Environmental Conditions  
Item  
Specification  
Temperature  
Humidity  
Operating: 5 to 45 °C {41 to 113 °F}  
Storage: -10 to 50 °C {14 to 122 °F}  
Operating: 10 to 90 % (non-condensing)  
Storage: 10 to 90 % (non-condensing)  
29  
         
External Dimensions and Mass  
Item  
Specification  
Width  
Depth  
Height  
Mass  
130 mm (5.12 inches)  
100 mm (3.94 inches)  
68 mm (2.68 inches)  
0.3 kg  
When the angle of display unit is 0 degree.  
102  
130  
100  
[Unit: mm]  
30  
 
Appendix  
Character Code Tables  
The character code tables show only character configurations. They do not show the actual print  
pattern.  
“SP” in the table shows a space.  
Common to All Pages  
When the international character set (See "International Character Sets" on page 73.) is USA:  
31  
     
Page 0 [PC437: USA, Standard Europe]  
32  
 
Appendix  
Page 1 (Katakana)  
33  
 
Page 2 (PC850: Multilingual)  
34  
 
Appendix  
Page 3 (PC860: Portuguese)  
35  
 
Page 4 (PC863: Canadian-French)  
36  
 
Appendix  
Page 5 (PC865: Nordic)  
37  
 
Page 11 (PC851: Greek)  
38  
 
Appendix  
Page 12 (PC853: Turkish)  
39  
 
Page 13 (PC857: Turkish)  
40  
 
Appendix  
Page 14 (PC737: Greek)  
41  
 
Page 15 (ISO8859-7: Greek)  
42  
 
Appendix  
Page 16 (WPC1252)  
43  
 
Page 17 (PC866: Cyrillic #2)  
44  
 
Appendix  
Page 18 (PC852: Latin 2)  
45  
 
Page 19 (PC858: Euro)  
46  
 
Appendix  
Page 30 (TCVN-3: Vietnamese)  
47  
 
Page 31 (TCVN-3: Vietnamese)  
48  
 
Appendix  
Page 32 (PC720: Arabic)  
49  
 
Page 33 (WPC775: Baltic Rim)  
50  
 
Appendix  
Page 34 (PC855: Cyrillic)  
51  
 
Page 35 (PC861: Icelandic)  
52  
 
Appendix  
Page 36 (PC862: Hebrew)  
53  
 
Page 37 (PC864: Arabic)  
54  
 
Appendix  
Page 38 (PC869: Greek)  
55  
 
Page 39 (ISO8859-2: Latin 2)  
56  
 
Appendix  
Page 40 (ISO8859-15: Latin 9)  
57  
 
Page 41 (PC1098: Farsi)  
58  
 
Appendix  
Page 42 (PC1118: Lithuanian)  
59  
 
Page 43 (PC1119: Lithuanian)  
60  
 
Appendix  
Page 44 (PC1125: Ukrainian)  
61  
 
Page 45 (WPC1250: Latin 2)  
62  
 
Appendix  
Page 46 (WPC1251: Cyrillic)  
63  
 
Page 47 (WPC1253: Greek)  
64  
 
Appendix  
Page 48 (WPC1254: Turkish)  
65  
 
Page 49 (WPC1255: Hebrew)  
66  
 
Appendix  
Page 50 (WPC1256: Arabic)  
67  
 
Page 51 (WPC1257: Baltic Rim)  
68  
 
Appendix  
Page 52 (WPC1258: Vietnamese)  
69  
 
Page 53 (KZ1048: Kazakhstan)  
70  
 
Appendix  
Page 254 (User-Defined Page)  
71  
 
Page 255 (User-Defined Page)  
72  
 
Appendix  
International Character Sets  
73  
 
74  

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