8 Channel H.264 Smart
DVR Security System
with Coaching iMenu and Indoor/Outdoor Night Vision
Surveillance Cameras
INSTRUCTION MANUAL
V1.3
SN301-8CH
IMPORTANT! PLEASE READ!
PRODUCT WARRANTY INFORMATION
for information about your product’s warranty.
We take quality very seriously. That is why all of our products come with a one year warranty from the original purchase
date against defects in workmanship and materials. If you have warranty or support issues please contact us using any
of the following methods:
Phone: 1.866.946.7828
DEFENDER USA
60 Industrial Parkway #Z64
Cheektowaga, NY
USA 14227
DEFENDER CANADA
4080 Montrose Road
Niagara Falls, ON
Fax:
Email:
1.888.771.1701
Website: www.defender-usa.com
Canada L2H 1J9
Warranty Terms
1. Defender products are guaranteed for a period of one year from the date of purchase against defects in
workmanship and materials. This warranty is limited to the repair, replacement or refund of the purchase price at
Defender’s option.
2. This warranty becomes void if the product shows evidence of having been misused, mishandled or tampered
with contrary to the applicable instruction manual.
3. Routine cleaning, normal cosmetic and mechanical wear and tear are not covered under the terms of this
warranty.
4. The warranty expressly provided for herein is the sole warranty provided in connection with the product itself and
no other warranty, expressed or implied is provided. Defender assumes no responsibilities for any other claims
not specifically mentioned in this warranty.
5. This warranty does not cover shipping costs, insurance, or any other incidental charges.
6. You MUST call Defender before sending any product back for repair. You will be sent a Return Authorization
number with return instructions. When returning the product for warranty service, please pack it carefully in the
original box with all supplied accessories, and enclose your original receipt or copy, and a brief explanation of the
problem (include RA #).
7. This warranty is valid only in Canada and the continental U.S.
8. This warranty cannot be re-issued.
CAUTION
RISK OF ELECTRIC SHOCK, DO NOT OPEN MONITOR
TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE THE COVER (BACK).
NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
SN301-8CH
3
TABLE OF CONTENTS
TABLE OF CONTENTS........................................................................................................................... 1
INTRODUCTION ................................................................................................................................. 3
WHAT IS INCLUDED ............................................................................................................................ 3
FEATURES ......................................................................................................................................... 4
OPTIONAL ACCESSORIES ..................................................................................................................... 5
BUTTONS AND CONNECTIONS .............................................................................................................. 6
BASIC SETUP ..................................................................................................................................... 8
Things to Consider Before Installation ........................................................................................................... 8
Mounting the Cameras .................................................................................................................................. 8
Wiring Diagram for Cameras.......................................................................................................................... 9
CONNECTING ADDITIONAL DEVICES...................................................................................................... 9
Connecting a USB Mouse............................................................................................................................... 9
Connecting a Monitor .................................................................................................................................. 10
Connecting a PTZ Camera ............................................................................................................................ 10
POWERING ON DVR.......................................................................................................................... 10
GETTING STARTED............................................................................................................................ 11
Using the Mouse.......................................................................................................................................... 11
Viewing Your Cameras ................................................................................................................................. 11
FUNCTION MENU ............................................................................................................................. 12
Function Menu Options ............................................................................................................................... 12
MAIN MENU .................................................................................................................................... 15
Using the Keyboard ..................................................................................................................................... 16
Camera Setup .............................................................................................................................................. 16
Record Setup ............................................................................................................................................... 18
Network Setup Menu................................................................................................................................... 21
Video Search................................................................................................................................................ 25
Devices ........................................................................................................................................................ 27
HDD ............................................................................................................................................. 28
Alarm Setup................................................................................................................................. 30
PTZ Setup .................................................................................................................................... 31
Motion Detection......................................................................................................................... 32
System Setup............................................................................................................................... 34
Date and Time.............................................................................................................................. 34
NTP Server................................................................................................................................... 36
DST .............................................................................................................................................. 36
Password Setup ........................................................................................................................... 37
Video Setup ................................................................................................................................. 38
Volume, Margins, and Privacy Zone ............................................................................................. 38
Language .................................................................................................................................... 39
System Information..................................................................................................................... 39
Maintenance................................................................................................................................ 40
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1
TABLE OF CONTENTS
PLAYBACK....................................................................................................................................... 41
Video Search................................................................................................................................................ 41
File List ........................................................................................................................................................ 42
Playback through DVR ................................................................................................................................. 43
Computer Playback...................................................................................................................................... 44
File Viewing................................................................................................................................. 45
Software Functions ..................................................................................................................... 46
NETWORK GUIDE .......................................................................................................................... 47
Requirements.............................................................................................................................................. 47
Connecting DVR to a Router......................................................................................................................... 47
Finding your DVR’s IP address ...................................................................................................................... 48
Preparing your Computer for Viewing the DVR ............................................................................................ 48
Log in to the DVR......................................................................................................................................... 51
Installing ActiveX Controls ........................................................................................................................... 51
Viewing DVR Outside Of your Network ........................................................................................................ 52
Option 1 ...................................................................................................................................... 53
Option 2....................................................................................................................................... 54
Testing Port Forwarding .............................................................................................................. 55
If You Cannot Connect.................................................................................................................. 56
DDNS Setup ................................................................................................................................................. 57
Logging into Software ................................................................................................................................. 60
ONLINE SOFTWARE .......................................................................................................................... 61
Live Mode.................................................................................................................................................... 61
PTZ Options ................................................................................................................................................. 62
Other mouse options ................................................................................................................................... 62
Playback ..................................................................................................................................................... 63
Playing back footage ................................................................................................................................... 64
Setup........................................................................................................................................................... 65
Network setup menu................................................................................................................................... 71
MOBILE VIEWING............................................................................................................................. 72
DVR TROUBLESHOOTING................................................................................................................... 76
DVR SPECIFICATIONS........................................................................................................................ 79
CAMERA MANUAL ............................................................................................................................ 81
What’s Included........................................................................................................................................... 81
Features....................................................................................................................................................... 81
Wiring Diagram for Cameras........................................................................................................................ 82
Drilling Template ......................................................................................................................................... 82
Camera Specifications.................................................................................................................................. 83
Camera Troubleshooting.............................................................................................................................. 86
ADDITIONAL ACCESSORIES ................................................................................................................ 87
SN301-8CH
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INTRODUCTION
Congratulations on your purchase of the SN301-8CH! This user friendly system will allow you to monitor and protect
your home or business. The coaching iMenu makes setting up and using your DVR very easy with helpful information
bubbles that appear to assist you. The SN301-8CH comes equipped with H.264 compression which allows you to record
and store more footage using less space, so you will never miss an important event. This manual was written to ensure
that you get the most out of your SN301-8CH DVR.
WHAT IS INCLUDED
DVR w/
500GB Hard Drive
DC12V Power Adapter
for DVR
Window Warning Stickers
10ft RJ-45 Cable
•
Camera Mounting
Hardware
•
•
•
•
Quick Start Guide
RCA to RCA (Male) Cable
1 Year Warranty
Lifetime Live Customer
Support
Software and Manual CD
IR Remote Control
USB Mouse
SN301-8CH-002 Package Includes:
1 x 4 port power supply
for Cameras
4 x Indoor/Outdoor
Night Vision
5 x RCA to BNC
Connectors
4 x 60ft 4 PIN DIN
to RCA (male)
Power Cables
•
•
4 x Camera Mounts
1 x Power Adapter
for Cameras
Cameras
SN301-8CH-008 Package Includes:
2 x 4 port power supply
for Cameras
8 x Indoor/Outdoor
Night Vision
10 x RCA to BNC
Connectors
8 x 60ft 4 PIN DIN
to RCA (male)
Power Cables
•
•
8 x Camera Mounts
2 x Power Adapter
for Cameras
Cameras
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FEATURES
Record Over 1,000 Hours of Video with H.264 Compression
The 500GB hard drive is designed for high capacity writing, this ensures long product life and accurate video storage.
H.264 compression provides an amazing picture while saving almost 50% on storage space versus DVRs with MPEG-4
compression. That means that your system is optimized for up to a month of surveillance.1
Coaching iMenu
As you scroll through different settings, helpful information bubbles will pop up to assist you. Learn what each setting
means so that you can configure the system to your needs effectively.
View Video Online with No Service Fees2 (Supports DDNS)
Regardless of where you are in the world, you can view your DVR’s live or recorded video footage on any Internet
accessible computer3 with Internet Explorer.
Smart Phone Compatible
The SN301-8CH is compatible with BlackBerry Bold 4 , Windows Mobile, Symbian operating systems, Android Phones
and iPhones.5 This DVR allows you to utilize 3G technology, which is specifically designed to transmit your video and
audio at higher speeds.
Professional Grade Weather Resistant Cameras
Four high resolution color cameras, made with Sharp6 image sensors, provide you with a clear and consistent picture
at 420 TV lines of resolution. They allow you to better distinguish facial features, which can help in the positive
identification of individuals. The cameras can be used indoors and outdoors. Each one is built with professional grade
aluminum housing and a sunshade to help prevent glare, deterioration and rusting.7
See in the Dark with Automatic Night Vision
The cameras come equipped with night vision, allowing you to see any monitored area (up to 15ft away!8) in total
darkness. Each camera has infrared LEDs that activate automatically when it becomes dark and deactivate during the
day to save energy. You will always be able to see what is happening in your yard or at your business after-hours.
Multiple Easy Backup Options
You have several ways to backup your important video footage. A built-in USB port gives you the option of backing
up and transferring your video footage with a USB flash drive or external USB hard drive.9 You can also connect to an
external CD/DVD writer and burn your footage to a disc.
Expandable System up to 8 Cameras
Your security needs may change as your business grows or you acquire a larger property. With this system you can add
up to 4 additional cameras to boost your level of security and monitor more areas. Any camera with a power supply and
an RCA or BNC connection is compatible. Cameras in this system have the model number SP301-C.
Included Mouse and Remote
Navigate the onscreen menu with ease using the included USB mouse. You can also go through the iMenu using the
convenient IR remote control.
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FEATURES
Advanced Motion Activated Recording
You have the option to record video only when motion is detected which will save you time and conserve hard drive
space. You can even set individual cameras to detect motion while the others continuously record. Advanced motion
detection settings ensure that false alarms are not triggered—the easy motion detection “mask” allows you to block
out areas with constant movement, such as roads or blowing trees so that only suspicious activity is recorded.
Password Protection
Set a password and stop unauthorized users from viewing your live or recorded footage and prevent them from being
able to access and change the DVR settings or halt recording.
24/7 Scheduled Recording
You can fully customize a weekly recording schedule. Choose which days of the week and hours of the day you want
to continuously record, motion record, alarm record, or not record at all. Each camera can be scheduled with different
settings.
Lifetime Live Customer Support
Our customer support team can be reached by phone, by email and live web chat. Our experts will be happy to assist
you in English, French and Spanish.
1.
Recording capacity may vary based on recording resolution and quality, lighting conditions and movement in the scene. Based on a 500GB hard
drive, using lowest quality settings. Defender will not be held liable for any loss of data due to Hard Drive failure.
Requires broadband router and broadband Internet connection–not included. Internet Explorer is required.
Video playback software is not Mac compatible.
2.
3.
4.
5.
Only compatible with BlackBerry Bold.
Windows Mobile is a registered trademark of Microsoft. Symbian is a registered trademark of Symbian Foundation. iPhone is a registered
trademark of Apple Inc. BlackBerry is a registered trademark of Research in Motion Limited. Defender is not affiliated with Windows Mobile,
Symbian, iPhone or BlackBerry.
6.
7.
Sharp is a registered trademark of Sharp Corporation. Defender is not affiliated with Sharp.
Although the cameras are water resistant they are not waterproof. Cameras are not intended for use in direct exposure to water, rain
or snow.
8.
9.
IR illumination range up to 15ft (4.5M) under ideal conditions. Objects at or beyond this range may be partially or completely obscured, depending
on the camera application.
USB flash drive, CD/DVD writer, and external hard drive not included.
OPTIONAL ACCESSORIES
DF10W (60 ft. Extension Cable)
SP5 CMOS Camera
SP500-C CCD Camera
For more optional accessories, please see the back of the manual or visit: www.defender-usa.com
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BUTTONS AND CONNECTIONS
DVR FRONT
1
2
4
3
9
5
6
7
16
8
10 11
14 15
12 13
1. Power:
2. HDD:
Glows green when DVR is
turned on
Flashes when hard drive is
in use
7. Record:
Press this to prompt
manual record
Rewinds playback footage
Selection button
Stops playback footage
Plays playback footage
Fast forwards playback footage
Pauses playback footage
Opens up sub menu
8. Rewind:
9. Enter Button:
10.Stop:
11.Play:
12.Fast Forward:
13.Pause:
14.Function:
15.Menu:
16.PTZ:
3. Directional Keys: Used to navigate through
the menu
For the remote control
4. IR Sensor:
5. Channel Selection: Selects channels to view. Press
once to view first channel
listed and a second time to
Opens up main menu
Opens up PTZ control buttons
view second channel listed
6. Screen View:
Press once to view quad screen
and twice to view eight
DVR BACK
1
2
4
3
10
5
7
8
6
9
1. Mouse:
Connect USB mouse here
6. PTZ:
Connects to two wire
PTZ camera
(before power up)
2. VGA:
Connects to VGA monitor
7. LAN Connection: Connects to router
3. Camera Connect: Camera connections for
8. USB Connection: Connect USB drive here to
eight cameras
backup footage
4. Audio Input:
Connects to a microphone
and/or audio supported
camera (not included)
9. Video Output:
10.Audio Output:
Allows you to attach two
different monitors
Connects to speaker/
audio input
5. Power Connection: Connect DVR to power source
with this connection
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BUTTONS AND CONNECTIONS
REMOTE CONTROL
1. Numerical Keypad: Buttons 1-4 will display the
corresponding camera on
full screen
2. All:
3. Menu:
Switch to quad viewing mode
Access the main menu and exit
the current menu
1
2
4. Select/Enter:
5. Directional Keys: Allow you to navigate through the
Allows you to select options
3
menu
6. Audio/Search:
Searches and finds any channels
that have an audio supported
camera attached to it (not
included)
Mutes sound
Rewinds footage
Begins recording based on the 24
hour schedule
Pauses playback footage and
starts/stops sequence mode
4
7
11
12
13
5
6
8
9
10
7. Mute:
8. Rewind:
9. Record:
10. Pause:
11. Play:
Calls up the playback menu
12. Fast Forward:
Fast forwards through playback
footage and allows you to
navigate the menu to the right
13. Stop:
Stops recording and/or playback
footage
MOUSE
1. Select:
Click this button to select
highlighted object
This wheel has no function on
this DVR
2
2. Scroll Wheel:
3. USB Connection:
3
4
Connects to the USB mouse port
(top port) on the back of the
DVR
Pressing this exits the menu
you are in. If you are in live view
it will open the sub menu
1
4. Deselect:
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BASIC SETUP
Things to Consider Before Installation
•
The camera should be installed between 8 and 13ft above the area to be monitored
Before screwing in the mount for the camera ensure there are no obstructions in the camera’s view
Place cameras in the most strategic places where they can provide detailed, recorded video of every visitor.
Having the camera in the open for people to see can help deter criminals
To cover large, dark areas such as backyards, garages, and driveways, place cameras in strategic locations, such as
on the roof or deck, this way, less cameras are needed to cover an area
•
•
•
•
•
•
•
Ensure that the sunshade is positioned to avoid glare and be sure to position camera away from direct sunlight or
other light sources
For best results, the light in front of the camera should be about the same brightness as the light around the area
or object being monitored
Decide whether the camera will be wall-mounted, ceiling mounted or sit on a desk/table top. If you are mounting
the camera on a wall or ceiling, use the included mounting hardware. We recommend that the mounting bracket is
secured using the included screws for all installations
•
Each camera comes with 60ft of video/power wire please make sure that you mount the cameras no more than
60ft from the DVR. If longer wiring distance is required, 60ft extensions can be purchased (DF10W) from your local
•
We recommend using a surge protected power bar to protect the camera’s internal circuitry
Mounting the Cameras
Adjust camera to desired viewing angle
1. Decide if the camera will be wall-mounted or sit
on a desk/tabletop. The camera can be adjusted
for either mounting scenario by rotating it to the
required position.
2. Screw the mounting bracket into the camera’s
mounting hole, turning it clockwise.
3. Mount the camera in the desired location no
more than 60 ft from the DVR unless you have
purchased additional wiring. You may mount the
cameras on a wall, ceiling or desk.
4. Ensure that the cameras are strongly secured into
the wall.
5. Adjust cameras to the desired viewing angles.
Ensure the camera is secured into place
6. For additional help on mounting the cameras,
please see the drilling template, located at the
back of the manual.
SN301-8CH
8
BASIC SETUP
Wiring for Cameras
A
D
G
B
C
F
H
K
L
J
E
Instructions
1. Plug 12V adapter (A) into electrical wall outlet or surge protecting power bar.
2. Plug the single end of the four port power supply (C) into the male end of the 12V adapter (B).
3. Connect the 4PIN DIN female connection on the camera (E) into the 4PIN DIN male connection on the 60ft video
power wire (F).
4. Plug the power jack (G) from the 60ft video/power wire into one of the ports of the four port power supply (D).
5. Attach the BNC to RCA connector (L) to the video inputs (J) on the back of the DVR.
6. Connect the yellow male RCA plug (H) from the 60 ft cable to the BNC to RCA (K) connector on your DVR.
7. Repeat the above steps for all of the included cameras.
CONNECTING ADDITIONAL DEVICES
Connecting a USB Mouse
It is recommended to connect the included USB mouse
before powering on the DVR. This will speed up the
initializing process as well as make the DVR easier to use.
Plug Mouse into first USB port
1. Plug the USB connection on the mouse into the top
USB connection on the back of the DVR.
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9
BASIC SETUP
Connecting a Monitor
Plug in BNC to RCA connector
Plug RCA cable to BNC
1. Connect a BNC to RCA connector to the top VIDEO OUT connection on the
back of the DVR.
2. Plug the RCA cable into the BNC connector.
3. Attach the other end of the RCA cable to a yellow RCA video input on your
TV/monitor.
4. Switch the TV/Monitor source to view the DVR. (Consult the TV/Monitor
manual for instructions on how to switch the video source)
5. The bottom video out is for a second monitor. Plugging an RCA cable into
this video out would be the same as plugging it into the top video output.
Connecting a PTZ Camera
The SN301-8CH supports a 2 wire RS-485 connection
for a PTZ camera to be connected (PTZ camera not
included). Please see the PTZ camera manual for further
instructions on required connections and settings.
1.
2.
To connect a two-wire PTZ camera:
1. With a small flat head screwdriver, unscrew the
screw on the top of the opening.
3.
2. Insert the wire into the hole below the top screw
while it is still unscrewed
3. Re-tighten the top screw, this will lock the wire
into place. Pull lightly on the wire to make sure it is
secure.
4. For further instruction on connecting your PTZ
camera, please see the PTZ camera’s instruction
manual.
POWERING ON DVR
1. Insert the included power cord into the included
Connect to a power source to turn on DVR
power supply.
2. Plug the power cord into a power outlet (surge protected
power outlet recommended).
3. Insert the power supply wire into the rear DC 12V port on
the DVR.
•
After a few seconds the splash screen will appear and
the DVR will start up.
SN301-8CH
10
GETTING STARTED
GETTING STARTED
Now that you have powered up the DVR and properly connected it to a TV or monitor you are ready to begin setting up
and using the DVR. This DVR is designed to be user friendly. You will notice the coaching iMenu information bubbles
describing settings that you will find in the menu. As an added convenience the DVR will automatically begin recording
once it is powered on as long as at least one camera is properly connected.
Using the Mouse
•
•
The included USB mouse makes using the SN301-
8CH simple and efficient. Using the mouse will make
controlling the DVR very similar to using a computer.
It will allow you to easily click on items to select them
and make desired changes. The mouse is not necessary
for operation
Make sure that the mouse is connected to the top USB
port on the back of the DVR before powering on.
Screen Viewing
By double clicking one of the eight camera screens, the viewing mode will switch to full screen mode. Double clicking
again will bring you to back to quad screen or eight screen mode. (depending on what was set before) From full screen
mode you can zoom into an area of the screen. For more information on zooming in, please see “zoom” on page 14.
Full Screen
Quad Screen
Eight Camera Screen
Zooming in
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11
FUNCTION MENU
FUNCTION MENU
The Function Menu can be accessed 3 different
ways:
Function Menu
1. By right clicking the mouse.
To access items on this menu with the mouse
move the mouse pointer over the option to
highlight it and left click. To exit, move the
pointer off the menu and left click.
2. Pressing select on the remote.
To access items on this menu with the remote,
use the arrow keys to move and when the
option is highlighted, press select. To exit, press
the menu button.
3. Pressing the function button on DVR
To access items on this menu with the front of
the DVR use the navigational key pad on the
front of the DVR to move and when the option is
highlighted, press enter. To exit, press the menu
button.
Main menu
Selecting this accesses the main menu. If the menu is
locked, you may need to unlock first.
To unlock the menu:
1. You need to enter in the default device ID, user
name and password.
2. Type in the default device ID and password. The
default device ID is 000000 the default user
name is admin and the password is 123456.
3. Once you have typed in the password, press the
enter button to close the digital number pad.
4. Click “APPLY,”and the main menu will open.
DEFAULT DEVICE ID:
DEFAULT USERNAME: DEFAULT PASSWORD:
00000 admin 123456
Note: If this deafult Device ID username and password do not work for your DVR, please contact our customer
SN301-8CH
12
FUNCTION MENU
PTZ Camera
Selecting this shortcut opens the PTZ menu. PTZ stands for Pan, Tilt, Zoom cameras (Not included). This menu option
only controls compatible PTZ cameras that are properly setup in the device management section of the menu.
PTZ setup menu
The controls for the PTZ camera are as follows:
Directional keys: Clicking on the directional arrows moves the camera
in the direction of that arrow
Zoom:
Focus:
Pressing the + zooms in and pressing the – zooms out
Pressing the + focuses the picture and pressing the –
takes the focus away. This is useful if an object is either
close range or long range and is being displayed
blurry
Iris:
Pressing the + lets in more light and pressing the –
takes light out of the picture. This is useful for varying
lighting situations as well as correcting backlight
issues
Slow Fast:
This bar allows you to adjust the speed that the
camera will move
Cruise Setup:
This function allows you to setup preset positions for
the PTZ to follow, the PTZ camera will cruise through
your set positions and times. Not all PTZ cameras have
this function
To set up cruise:
1. Right click the mouse and open PTZ.
2. Select “PTZ”.
3. Select the channel that the PTZ camera is connected to. (The PTZ
camera must already be configured).
4. Click on the STP text field and input the time (in seconds) for how long
you would like the PTZ camera to stay at that position.
5. Use the directional buttons to adjust the camera to the places you
would like the PTZ camera to view in cruise mode. Press the SET
button at each desired position.
6. To review your set points, select the PRE text field and input the
number you would like to view.
7. Click “save”and then “exit”.
8. To Erase all Preset cruise points click the reset button
9. To start the PTZ cruise, Open the shortcut menu and select “start
cruise”. To stop the PTZ cruise, Open the shortcut menu and select“stop
cruise”.
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13
FUNCTION MENU
PIP Mode
PIP stands for picture in picture. This mode allows you to view camera one in full screen and up to two camera channels
(of your choice) as smaller screens in either corner of the screen. You must have at least two cameras connected to your
DVR for PIP mode to function properly.
To turn on PIP mode:
1. Right click the mouse and scroll to “PIP mode”, once
highlighted, two options will appear, 1x1 and 1x2.
2. 1x1 allows you to view camera one in full screen
and another camera in the lower left corner of the
screen. 1x2 allows you to view camera one in full
screen and two other cameras in the bottom left
and right corners of the screen.
3. For both options, clicking on the small camera
screen will change the camera that you are viewing.
4. To exit PIP mode, right click the mouse.
PIP Mode 1x1
PIP Mode 1x2
Zoom
When viewing a camera in full screen mode, your function menu gives you an option to zoom in. This is good if you
would like to get a better view of something that you are monitoring.
To zoom in:
1. Double click the screen you would like to zoom in on. This will open to full screen mode.
2. Right click the mouse, scroll to “Zoom”and press select.
3. Using the mouse, click and drag a square around the area you would like to zoom in on.
4. Once the square has been set, release the mouse button and the screen will zoom in on the selected area.
5. To exit the zoomed in screen, right click the mouse.
Video Search
Selecting this shortcut prompts the video search menu to appear. This allows you to search through the previously
recorded footage. For more information on the video search menu, please see PLAYBACK.
Mute
If you have connected audio enabled cameras to the DVR you can mute all noise being recorded by selecting the mute
option, open the function menu again while in mute mode to turn mute off.
SN301-8CH
14
FUNCTION MENU
Manual Rec
Selecting this shortcut prompts the DVR to begin recording (if it is not already recording). This will override any schedule
that is set
Start Rotate
1. Right click the mouse and select “Start Rotate”, the cameras will then start sequencing through.
2. To stop auto sequence, double click the screen and you will return to the quad view screen.
Start Cruise
Selecting this option prompts the PTZ cruise to start (if you have set up the PTZ cruise). Selecting it again will stop the
PTZ cruise
GUI to LCD (VGA)
Selecting this option changes the menu access from GUI output to LCD (VGA) output. If you connect the DVR to a
television and the DVR is set to LCD (VGA) the buttons will have no function. You may do a blind switch by pressing the
following keys on the DVR. (Function >> UP >> ENTER) This will return your DVR to GUI mode and the buttons will
function normally.
MAIN MENU
1. The main menu can be accessed by pressing the menu button on the front of the DVR or by selecting it from the
function menu.
2. To access the main menu with the mouse, right click and select main menu from the function menu. On the DVR
front panel and remote, press the “menu”button.
3. To select anything from the main menu, left click the mouse, press select on the remote or press “enter” on the
front of the DVR.
4. When you access any sub-menu there are a few options that may be available on the bottom of the page.
Main Menu
The options include:
1. Default: This button will restore all settings on the
current page to the default settings.
2. Apply: This button will apply and save changes made
to the current menu page.
3. Exit:
To exit the current menu, select exit at the
bottom of the screen.
Note: All sub menus have some or all of the above options.
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15
MAIN MENU
USING THE KEYBOARD
The keyboard is used when typing in passwords, dates and labeling/naming certain things. This keyboard will appear
multiple times when working with your DVR.
1. Select the letters you would like by pressing select. By selecting the “ABC” tab on the side, you will change the
letters to be lower case and selecting it again will change the letters to numbers and again from numbers to upper
case letters. To erase, select the backspace button ( ).
2. When you have typed in what you like, press the enter button ( )on the keypad to close the keyboard.
Keyboard(s)
DISPLAY SETUP
The display setup menu allows you name each camera, adjust where the title of the camera appears on screen, adjust
the color of each camera, turn cameras on and off as well as decide on where the time will be displayed on screen.
Title
This will be the name of the camera that is displayed on screen. It is good to name the camera something to reflect what
the camera is monitoring. Ex. Garage or Driveway. A maximum of 8 characters can be used.
To change the title of the cameras:
Display Menu
1. Select the camera that you would
like to adjust the settings for.
2. Select the camera title option
under the camera number you
would like to change and
keyboard will appear.
a
2. Enter the title of the camera you
would like then select enter to
close the keyboard.
3. Select “apply” from the main
camera menu to save
your changes.
4. Repeat for all desired cameras.
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MAIN MENU
Position
This will determine where the camera title will be displayed in the camera viewing window.
To change the position of the title:
1. Select the position option and a drop down list will open.
2. Select the position where you would like the title to appear on the camera screen. If you would like the name NOT
to display, set the position to “OFF”
3. Repeat for all desired cameras.
4. Select “apply”to save the changes.
Color
Clicking this button will allow you to adjust the image settings for an individual camera.
To adjust the color on a camera:
Color Setup
1. Select the color setup button and a full
screen view of the selected camera will
appear along with scroll bars to adjust Hue,
Brightness, Contrast and Saturation.
2. To adjust each bar, make sure it is
highlighted in red. To turn the settings up
and down, click and drag the bar in the
center.
3. Once you have adjusted the color to your
liking, select “apply” and then “exit” to
return to the camera menu.
4. Repeat for all desired cameras.
Live
Choose whether or not to display a camera in live viewing mode. The camera will record and playback normally, it just
will not appear on the live viewing screen. This is beneficial so that only authorized users can see what the camera is
viewing.
To turn the live viewing of a camera on or off:
1. Select the live option and a drop down list will open.
2. Select “enable”or “disable”from the drop down list to turn the camera on or off.
3. Repeat for all desired cameras.
4. Select “apply”to save the changes.
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MAIN MENU
Live Time Display
This DVR gives you an option to display the time while it is recording and while it is in live view mode. The default
setting has both time displays set to “enable”.
If you would like to turn either live view time display or record time display off or on:
1. Select the live time option or record time option and choose either “enable”or “disable”.
2. The time display will now be changed.
3. Select “apply”to save settings.
Copy to
This DVR gives you an option to copy all display selections from one camera to another, or all cameras.
To copy settings from one camera to other cameras:
1. Select the copy to option and choose a camera number or “all”cameras.
2. The settings from the currently viewed camera will now be copied to the camera(s) selected from the drop down
list.
3. Select “apply”to save settings.
RECORD SETUP
This option allows you to turn on or off each camera, pick a video quality, adjust the frame rate, pick a resolution, enable
or disable audio recording, pick a recording mode (time schedule or always), set the file pack time (recorded video size
in minutes) and copy settings from one camera to another.
Record (Enable/Disable)
To turn channels on or off from recording:
1. Select the drop down menu beside the channel(s) you would like adjusted.
2. Highlight whether you would like the camera enabled or disabled and press select.
3. Select “apply”to save settings.
Record Setup Screen
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MAIN MENU
Quality
To change the quality of the recorded video:
1. Select the drop down menu beside the channel(s) you would like adjusted.
2. Highlight the quality you would like to change to (Best, better, or good) and press select.
3. Select “apply”to save settings.
Frame Rate
This DVR has the capability of changing it’s FPS, this means that with higher FPS the recorded video will be smoother
and better quality, lower FPS will result in a choppy video (that takes much less space on your harddrive).
To adjust the frame rate of recorded video:
Set FPS Screen
1. Select the drop down menu beside the
channel(s) you would like adjusted.
2. Highlight either “fixed” or “manual” to
select the framerate option.
3. If you select fixed it will set the DVR to
record the same on every channel at the
most efficient setting.
4. If you selected manual, a framerate setup
button will appear next to the drop down
list, click on this button.
5. The framerate setup screen will now open
and you can choose either CIF, HD1 or D1,
and the exact amount of frames per second
you would like each camera to record at.
(more frames per second will decrease the
amount of video time that your harddrive
can accomodate)
6. You can choose to copy settings from one camera to another by using the copy options under the FPS settings.
7. Select “apply”to save settings.
Audio Rec.
To turn audio recording On or Off:
1. Select the drop down menu beside “Audio Rec”.
2. Highlight which camera you would like the audio to record from and press select. This has to be an audio supported
camera (not included) and it must be connected to the RCA audio input at the back of the DVR.
3. Select “apply”to save settings.
Note: Higher quality and resolution settings use up more space on your hard drive.
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MAIN MENU
Pack Time
The DVR allows you choose the maximum length that each recorded video clip will be. This is for backup purposes.
To adjust and/or set a pack time:
1. Select the drop down menu beside “Pack Time”.
2. Highlight the time you would like each recorded video clip to be (15, 30, 45 and/or 60 min) and press select.
3. Select “apply”to save settings.
Record Schedule Setup
The DVR allows you choose whether it always records, or if it records based on a set schedule.
To program your DVR to always record:
1. Select the drop down menu beside “Mode”.
2. Highlight the word “always”and press select.
3. Select “apply”to save settings.
To set your DVR for schedule record:
1. Select the drop down menu beside “Record Mode”.
2. Highlight the words TIME SCHEDULE RECORD and
press select.
•
The default schedule is set to general record on a
24/7 schedule.
To customize your record schedule
This DVR allows you to set different schedules for each channel, what days the DVR will follow the set schedule as well
as select what record mode will be used. (Normal record, motion record or when the alarm is detected.)
1. From the camera setup menu, make sure the DVR is set to “TIME SCHEDULE RECORD.”
2. Highlight the word SCHEDULE (beside the record mode drop down list) and press select.
3. This will bring you to a separate screen.
4. Select the drop down list beside the word “CHANNEL”, highlight and select the camera you would like to set that
schedule for.
To change the schedule:
1. At the bottom of the schedule area, highlight the type of recording you would like to insert and press select, a check
mark will appear in the corresponding box.
Alarm record:
(Red) Records only when motion is detected
General Record: (Green) Constantly records
No Record:
(Transparent) Footage will not record at this time
2. In the schedule area, scroll to the day and time you would like to adjust (to record, alarm record or no record) and
press select. The time slot will fill with the corresponding color.
3. Repeat for all wanted times and days for each desired camera (or all cameras).
4. Once you have set all schedules for the desired cameras, days, times and record modes select“apply”to save settings.
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MAIN MENU
Schedule Copy Function
Selecting the COPY button will copy one days schedule and paste it into other days that you specify. This is useful if you
customize a schedule for a particular day and would like to apply the same schedule for other days of the week.
To copy one day’s schedule to another or all other days:
1. Select the drop down menu beside the word “from”.
2. Highlight the day you would like copied.
3. Select the drop down menu beside the word “to”.
4. Highlight the day you want the copied schedule to be pasted into.
5. Highlight the “copy”button and press select, the days you had selected will all have the copied schedule in it.
6. Once you have completed all desired schedules, select “apply”to save settings and “exit”to exit back to the record
setup menu.
Schedule Copy Function
Note:
Please be aware that you must
set a schedule for each camera
that is connected unless you
decide to set all cameras to the
exact same schedule.
NETWORK SETUP MENU
Network Menu
The network setup menu is your gateway to viewing your
footage online. This menu holds the information you need
to set up on-line viewing. The DVR is pre-configured to work
with most basic network setups and the values shown on the
screen are the values you will be using to setup and view the
DVR on a computer.
The network setup menu allows you to configure all the
settings necessary to view your DVR online. You can configure
the way the DVR acquires an IP address, adjust which ports
are used to communicate with the DVR, adjust your DNS as
well as set your information for a DDNS account.
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MAIN MENU
Type:
Determines how the DVR will acquire an IP address; DHCP, Static or PPPoE.
DHCP:
DHCP (Dynamic Host Configuration Protocol) address is the most common setup for home or office networks. This
allows the DVR to automatically receive an IP address from the router. By default the IP mode will be set to DHCP and,
in most situations this is acceptable.
Static IP:
Static IP addresses are manually assigned by an administrator. A static IP address would be beneficial if your internal IP
address changes often. Most home or office networks today do not use static IP addresses. If you are unsure of whether
you need a static or dynamic IP address, please contact your network administrator.
PPPoE:
Used for DSL services where individuals connect to a DSL modem. It is recommended to store the PPPoE information
in the router, if the PPPoE information is not stored in the router, the DSL modem will need to be configured. If you are
using a PPPoE connection, contact your Internet Service Provider for your PPPoE name and password.
To adjust the type of IP Mode you are using:
1. Select the drop down menu beside the word TYPE.
2. Highlight the IP Mode you would like to use and press select.
3. Select “apply”to save settings.
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MAIN MENU
Media Port:
This port is used to initiate communication to the DVR. The media port is entered at the end of the IP address to connect
to the DVR. If using the default port (80), your Internet browser will automatically add port 80 at the end of the address,
even though it may not be visible. If using a port other than 80, you will need to add that port to the end of the IP
address when typing it into the web browser. (Ex. If using port 2000 and the IP address is 192.168.1.103 you would type
Web Port:
The web Port is used to initiate the communication to the DVR. It is used as a gateway to the main port. The web port
should be left as 80 unless port 80 being blocked by your ISP.
To Change the port you are using:
1. Select the drop down menu next to the port you would like to change and a keyboard will appear.
2. Type the port number you would like to use then select enter to close the keyboard. The ports cannot be the
same number
3. Select “apply”to save your changes.
IP ADDR:
(IP ADDRESS). The numbers here represent the Internal IP address of your DVR. If your DVR is not properly connected to
the router, the address will appear as 0.0.0.0. or the words “getting IP”will be displayed
To acquire an IP address:
•
•
•
•
•
•
Make sure the DVR’s IP mode is set to DHCP
Once adjusted to DHCP, select“apply”to save and exit the menu
Unplug the power cable from the DVR
Connect the included network cable from the back of the DVR to your router
Plug the power cable back into the DVR
Enter the network setup menu to verify that the IP Address is displayed on the network setup
Note: The internal IP address is the most important number on the Network Setup Menu screen and
the Ports will be used to set up Port Forwarding which is necessary for viewing the DVR outside
of the current network.
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MAIN MENU
DNS:
Stands for “Domain Name System” and is for advanced network setup. DNS is used to convert common names into
website IP Addresses. It is best to leave these settings as is as it us usually the same as the router.
To Change the DNS address:
1. Highlight and select the number next to DNS and a keyboard will appear.
2. Type the number you would like for a DNS address then select enter to close the keyboard.
3. Select “apply”to save your changes.
DDNS:
DDNS (Dynamic Domain Name Service) This Menu option allows you to set up a common name for the DVR instead
of typing in an IP address. This feature is used if you have a Dynamic IP address from your ISP and the IP address is
constantly changing. The setup for DDNS on your computer is in networking guide on Pg 61.
To setup your DDNS on the DVR:
1. Highlight and select DDNS setup.
2. Highlight “DDNS”and change from “disable”to “enable”.
3. Highlight server, this should be set to DynDNS. Choose your DDNS provider from the list.
4. Highlight “HOST NAME”and press select, the keyboard will appear to input your host name.
5. Highlight “USER NAME”and press select, the keyboard will appear to input your user name.
6. Highlight “PASSWORD”and press select, the keyboard will appear to input your password.
7. Once all the proper information is inserted into the boxes, select “apply”to save your settings.
See DDNS Setup for more information on the DDNS setting.
DDNS Setup
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MAIN MENU
VIDEO SEARCH
This option allows you to search through your previously recorded footage and find footage recorded from particular
dates and times. You can access the video search menu by pressing play in live monitoring mode, from the shortcut
menu or by selecting the “Search”option on the main menu.
Record Search Screen
To access and play back footage from a particular date and time:
1. Select the channel you would like to view recorded footage from (1) and press select. Then, highlight and select a
date you would like to view footage from (2) a keyboard will appear for you to input the date that you would like to
see footage from. Highlight and select search (3) to open up the search times for that date.
•
Once you have searched for a particular month, you can view times and footage from each day of that month
by double clicking on the day in the calendar below (7)
•
•
•
The days and times that have Motion/Alarm recorded footage stored on them are red in the time schedule (4)
The days and times that have General Recording stored on them are green
If the time is not red or green, it means there was no recording during that time
3. To search for a particular time on a set date, highlight the time you would like to watch (4) and press select, a
keyboard will appear to input the start time of the footage you would like to view. Click on Playback (6) to start
viewing from that date and time.
4. If footage was recorded within the selected date and time slot, the footage will begin to play. If nothing was
recorded, a screen will appear and read ”no record file found”. Check your Date/Time and try searching to see what
video footage is available.
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MAIN MENU
Detail File List
This DVR allows you to view the file list for each day that you have recorded footage. The file list allows you to see what
the type of recording was (normal, motion detection), the date and time the footage was recorded, the size of the
footage, as well as gives you an option to backup particular recorded events.
To access the file from the video search menu:
File List Menu
1. Pick a channel you would like to view footage from, then access
the search option and select the date input area. A keyboard will
appear to input the date you would like to see the footage from.
2. Once the proper date has been entered, highlight and select
“search” to open up the available times for that date. The days and
times that have recorded footage stored on them are highlighted
red or green. Make sure that there are days that have recorded
footage on them.
3. Select the Date you wish to view the file list from.
4. Select the file list button and a separate screen will appear. This
screen will have a list of all the recordings from that day.
5. If you would like to filter out the types of recordings on this list, select what type of recording you would like to
see from the drop down menu next to the word “TYPE”. You can view only alarm (motion) recordings, only normal
recordings or all recordings.
6. The list displays the following information (from left to right).
• CH:
The channel with recorded footage
• Time:
• Size:
• Type:
• BAK:
The time range that the footage was recorded
The size of the file – the larger the file the longer the video clip
The type of footage that was recorded (Alarm or Normal)
Allows you select video clips to backup onto a USB device
7. The buttons along the side of the list, when highlighted and selected do the following:
• First:
• Prev:
• Next:
• Last:
• All:
Brings you the beginning of the list (oldest footage first)
Brings you back a page if not already on the first page
Brings you forward a page
Brings you to the last page of recorded footage (most recent footage is last)
Selects all footage on the page to be backed up
• Reverse: Inverses the selected and non-selected footage for backup
• Backup: Prompts back up of the selected video clips
• Exit:
Exits the file list
Log List
To view the log of files in the order that they were recorded, select the Log button on the bottom of the video search
screen. Here you can choose to view files based on record type and time frame.
1. Select the record type and time frame and press the search button, the list of files will come up on the screen.
2. Here you can select and playback, or backup any of the files.
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MAIN MENU
Backup
Your DVR allows you to backup footage onto a USB device, USB HDD, or a USB CD/DVD burner and play it back on
your computer.
To Backup footage onto USB device:
Connect USB device into bottom USB port
1. Make sure a USB device or USB burner is
plugged into the proper USB connection on
the back of the DVR.
2. Access the file list from the particular day you
would like footage backed up. (Instructions
on Pg. 26)
3. Highlight and select the box under the word
BAK next to the video clip(s) you would like
backed up.
4. Select the backup button.
5. This will prompt the DVR to begin backing up
footage to the USB device or USB burner.
6. Once the selected footage has backed up onto
the USB device or USB burner, highlight and
select “exit”to exit the menu.
7. To view the backed-up footage on your USB
device please see“computer playback”section
of the manual. (Pg. 45). To view the backed
up footage on a CD/DVD, follow the basic
instructions for your CD/DVD player.
Note: The Backup format is .264 and will require a
player or conversion program to play the file.
Video clips can also be played back using the web
viewer.
DEVICES
Selecting this menu option opens up a separate sub menu that allows you to select and configure the options for each
particular device associated with the DVR. The devices include:
Devices Menu
•
•
•
HDD:
Alarm:
PTZ:
Hard disk drive
Internal alarm settings
PTZ camera setup (PTZ
camera not included)
•
Mobile:
Online mobile viewing
setup
•
•
Motion Detection: Motion detection settings
Exit: Exits the menu
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MAIN MENU
HDD
This menu option gives you information about your HDD (Hard Disk Drive), allows you to enable overwrite mode, and
format the hard drive and/or USB drive.
The information that this option gives you includes:
•
HDD Status:
Displays the current operating status of the hard drive. If the Hard Drive is functioning
normally it will display “OK”
•
•
Total Space:
Avail Space:
Tells you how much space you have altogether on your HDD
Tells you how much space you have available to record on the HDD before all the HDD
space is used up
•
AvailableTime: Amount of remaining time available to record
HDD Management Menu
Overwrite
When the HDD has overwrite enabled, it will record over the oldest footage once the HDD fills up instead of stopping
the recording, this way the DVR is always recording. If you want to stop recording when the HD is full, set overwrite
to “Close”.
To Enable/Disable overwrite mode:
1. Select the drop down menu beside “Overwrite”.
2. Select either “auto” to turn overwrite on, you can also set the DVR to overwrite for just a few hours or days, or
choose “close”to turn overwrite off.
3. Select “apply”to save settings.
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MAIN MENU
HDD Format
Formatting the HDD erases all recorded video and audio on your Hard Disk Drive. Formatting will not erase any of
your custom settings on your DVR.
To Format the HDD:
1. Highlight the “Format HDD”button and press “select”.
2. A screen will come up asking you if you are sure you want to format everything on your HDD.
3. Select “OK”to format the HDD or “cancel”to prevent formatting.
4. It may take a few minutes to format the HDD. Formatting cannot be stopped halfway through.
5. Once formatting has completed a screen will come up and let you know that the HDD has formatted successfully.
6. Select “OK”then, exit the menu and the DVR will restart.
•
FormattingHDDdoesnotchangeanysettings, itonlyerasesallyourrecordedfootage.
USB Format
USB format erases anything you have stored on your USB device. Before formatting, make sure your USB device is
connected to the bottom USB port on the back of the DVR.
To Format the attached USB drive:
1. Highlight and select the “USB Format”button.
2. A screen will come up asking if you are sure you want to format your USB device.
3. Select “OK”to format the USB or “cancel”to prevent formatting.
4. It may take a few minutes to format the attached USB. Do not remove the USB drive during this time.
5. Once formatting has completed a screen will come up and let you know that the USB has formatted successfully.
6. Select “OK”and you will have successfully formatted the attached USB drive.
HDD and USB format buttons
Warning Screen
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MAIN MENU
Alarm Setup
The alarm menu allows you to adjust for which alarms you would like set, adjust time the internal buzzer will sound
for as well as set email notifications. This DVR gives you the option to have email alerts sent when motion is detected.
To turn on alarm:
1. In the alarm menu go to the alarm notification(s) you would like to be notified on (HDD LOSS, HDD SPACE, VIDEO
LOSS) and press select to open the drop down list.
2. Highlight and select “ON”for each function you would like to be notified on.
3. Next to the word “Buzzer”, highlight and select the drop down list and highlight and select if you would like the
alarm on or off.
4. Next to the word “Duration”, highlight and select how long you would like the alarm to sound for when the alarm
is triggered.
5. Once you have set the alarm settings to your liking, select “apply”to save your settings.
To set notifications:
1. In the alarm menu go to the notification(s) you would like (HDD LOSS, HDD SPACE, VIDEO LOSS) and select to open
the drop down list.
2. Highlight and select “ON”for each function you would like to be notified on.
3. Highlight and select “apply”to save your settings.
•
Nowthatyouhavesetwhichalarmsyouwouldliketobenotifiedon, youcansetupyourDVRtogiveanaudio
alert when those alarms are triggered. You can also set up your DVR for an audio alert and/or email alert when
motion is detected.
Alarm Setup
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MAIN MENU
PTZ Setup
PTZ setup allows you to input information for a PTZ camera. (PTZ cameras not included) The information must be
entered in the DVR so that the DVR works with your PTZ camera and all its functions.
To input the PTZ information:
1. Find which camera channel the PTZ camera(s) are hooked up to and from that channels row on the PTZ setup
menu, input the proper information for your PTZ camera.
2. The information you need to select will be specified in the PTZ manufacturer manual.
3. Choose to enable/disable cruise mode for the PTZ camera, once all the correct information is entered into the DVR,
select “apply”to save changes.
Mobile Setup
The SN301-8CH is compatible with iPhones, BlackBerry, Windows Mobile and Symbian operating systems. The mobile
setup menu allows you to input the user name and password you would be using to view your DVR through your mobile
phone. It also allows you to adjust which port your phone will be viewing from. Port forwarding on the router must be
configured for this port for mobile viewing to work.
•
•
Instructions for viewing your DVR through a mobile phone are in the network guide of this manual on Pg 76
Software is required to be installed on the mobile device
To adjust the user name, password
and server port for mobile login:
Mobile Setup
1. Select the column next to the setting
you would like to change and a
keyboard will appear.
2. Type the name, password and port
you would like then select enter to
close the keyboard. (User name and
passwords are case sensitive).
3. Select “apply” from the main camera
menu to save your changes.
4. For more information about mobile
setup please see Mobile Viewing
(Pg. 76)
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MAIN MENU
Motion Detection
This menu option allows you to adjust the motion detection settings for each individual camera. The settings you can
adjust include turning motion on or off, adjusting the sensitivity and selecting the motion detection area.
To change the status of motion detection for each camera:
1. Select the “status”drop down list under the camera you would like to turn motion detection on/off.
2. Select “on”or “off”from the drop down list to turn the motion detection on or off for that camera.
3. Repeat for all desired cameras.
4. Select “apply”to save the changes.
To change the sensitivity of motion detection for each camera:
1. Select the “sensitivity”drop down list under the camera you would like to adjust the motion detection sensitivity.
2. Select 1 to 5 from the drop down list to adjust the sensitivity. 1 is the lowest sensitivity and 5 is the highest sensitivity.
3. Adjust the sensitivity for all desired cameras.
4. Select “apply”to save the changes.
Motion Detection Menu
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MAIN MENU
MD Area
MD area stands for Motion Detection area. This setting allows you to adjust particular areas of each camera where
motion will and will not be detected. This is good if you had a camera pointed towards something that is always
moving, such as a busy road. This way the DVR only records motion that is out of the ordinary, thus saving you HDD
space and more days of recording.
To adjust the MD area
1. Select the setup option under to the camera you would like to adjust the motion detection area and a separate
screen will appear with a red mask on the picture and a grid.
2. The screen is fully red; this is because the DVR is automatically set to detect motion throughout the whole screen.
3. To adjust the motion detection area for the desired cameras, highlight the squares where you do NOT want motion
detected and press select. When the area is no longer shaded in red, the area will no longer
detect motion.
4. Once the motion detection areas have been determined, exit the screen by right clicking or pressing “ESC” then
select “apply”, to save settings.
Note: It is most efficient to set this up using the mouse.
Motion Area Mask
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MAIN MENU
SYSTEM SETUP
This menu option allows you to change system settings on your DVR. The settings you can change include:
•
•
•
•
•
•
Date andTime: Adjust date, time and daylight saving time
Password:
Video:
Language:
Info:
Turn the password function on/off as well as change the password
Adjust video resolution as well as video standard
Eight languages to choose from
Gives you information about the device, software version, and the MAC address
Maintenance:
Allows you to adjust auto maintenance, reboot system, update system and re-load all of
the default settings
System Setup Menu
Date and Time
This menu option allows you to adjust the date and time, change the format of the displayed date, adjust the time
format, set time zones and adjust the DVR for daylight saving time.
1. Select the column next to the date you would like to change and a keyboard will appear.
2. Type the date in the order of the selected format (listed above time format) then select enter to close the keyboard.
3. Select “apply”to save your changes.
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MAIN MENU
To adjust the Time:
1. Select the column next to the time you would like to change and a keyboard will appear.
2. Type the time in the order of the selected format (listed below date format) then select enter to close the keyboard.
3. Select “apply”to save your changes.
1. Select the scroll bar next to “date format” and a list will appear.
2. Highlight and select the type of date format you would like.
3. Select “apply”to save your changes.
1. Select the scroll bar next to “time format”and a list will appear.
2. Highlight and select the type of time format you would like. Choose between a 12 hour clock or a 24 hour clock.
3. Select “apply”to save your changes.
Time Setup
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MAIN MENU
NTP Server
You have the option of setting your DVR to sync its time to various web servers, so your DVR is guaranteed to have the
correct time, and automatically adjust for daylight savings time.
Time Setup with NTP options
To set the DVR to sync with an NTP time server:
1. Select the scroll bar next to NTP and select on.
2. The NTP server options will come up once NTP
is set to on, here you can choose one of three
time servers.
3. Choose a server and press the UPDATE NOW
button, the time will be adjusted accordingly.
DST (Daylight Savings Time)
DST stands for daylight saving time; you can adjust the DVR to change automatically when daylight saving time
approaches, this is so you don’t have to go back and do it yourself. You can also customize when the DVR changes
for DST.
To set the DVR to adjust for daylight saving time on its own:
1. Select the scroll bar next to DST and a list will appear, turn DST on.
2. Next to Mode, highlight default and press select to turn the automatic DST adjustment on.
3. Select “apply”to save your changes.
To customize the DVR’s daylight saving time adjustment:
Time Setup with DST Options
1. Select the scroll bar next to “DST mode” and a list will
appear.
2. Highlight “custom” and press select, a custom list will
appear.
3. Adjust the time you want the clock to go back an hour by
adjusting the week and month next to “start time”.
4. Adjust the time you want the clock to go forward an hour
by adjusting the week and month next to “end time”.
5. To adjust the week and month that DST changes, use the
drop down list, highlight the week and/or month you
would like and press select.
6. Once everything has been adjusted to your liking, select
“apply”to save your settings.
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MAIN MENU
Password Setup
This menu allows you to set up to 7 users, each with their own ID, password, and permission levels.
To set the Admin Password:
1. Select the box next to “admin”and a checkbox will appear.
2. Press the edit button to change the password. The edit password screen will appear.
3. Select the text box beside User Name and enter in your ID using the keyboard that pops up.
4. Beside password enable, select the drop down box and set it to ON.
5. Type in your password and then type it in again to confirm, in the two text boxes that pop up.
6. Select “apply”to save your changes.
To Enable User Passwords:
1. Select the box next to one of the Users (1-7) and a checkbox will appear.
2. Press the edit button to change the password. The edit password screen will appear.
3. Select the text box beside User Name and enter in your ID using the keyboard that pops up.
4. Beside password enable, select the drop down box and set it to ON.
5. Type in your password and then type it in again to confirm, in the two text boxes that pop up.
6. Select “apply”to save your changes.
To Enable User Permission Levels:
1. Select the box next to one of the Users (1-7) and a checkbox will appear.
2. Press the Permission button to change the password. The permission screen will appear.
3. Select the boxes beside the permission you want to allow that user to have access to.
4. You can also press the All button for the user to have all permissions, or clean to delete all of the permissions.
6. Select “apply”to save your changes.
User Setup Page
Password Setup Page
User Permission Page
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MAIN MENU
Video Audio Setup
This menu option allows you to adjust the look and type of output, by changing the video system, resolution, and a
range of other settings.
To adjust your video system:
Throughout the world there are two main video systems; NTSC and PAL. NTSC stands for National Television System
Committee, and is used in parts of North America and Japan. PAL stands for Phase Altering Line and it is used in
European countries. The DVR is automatically set to NTSC as Defender distributes DVRs to North America.
To change the video system:
1. Select the scroll bar next to “video system”and a list will appear.
2. Highlight the video system you would like, NTSC or PAL.
3. Select “apply”to save your changes, the system will restart.
To adjust the resolution for a VGA device:
1. Select the scroll bar next to “VGA resolution”and a list will appear.
2. Highlight the resolution you would like. The higher the resolution, the better the quality will be but the more space
it will use up on your HDD.
3. Select “apply”to save your changes.
To set the OSD device type:
1. Select the scroll bar next to “OSD Device”and a list will appear.
2. Highlight the device type you are using, VOUT, VGA, or AUTO DETECT.
3. Select “apply”to save your changes.
Auto Rotate Time:
You can set the DVR to automatically switch channels every few seconds while in live mode.
1. Select the text box beside Rotate Time, input the amount of time in seconds that you would like each camera view
to play full screen on your DVR.
2. Select “apply”to save your changes.
Volume, Margin and Privacy Zones
These options let you customize the look and sound of your recordings.
To Adjust the Volume:
1. Select the volume option and the volume screen will appear.
2. Slide the cursor from 1 to 100 to set the volume, 1 being the lowest, 100 being the highest.
3. Select “apply”to save your changes.
To Adjust the Margins:
1. Select the Margins option and the margin screen will appear.
2. Slide the cursor from 0 to 36 to set the each margin 0 being the lowest, 36 being the highest.
3. Select “apply”to save your changes.
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MAIN MENU
Privacy Zone
This DVR has the ability to allow you to have up to 4 privacy zones per camera, privacy zones appear as black areas on
a live view screen and are never recorded, this is good if you have a safe or some other area that you do not wish to be
viewed or recorded.
Privacy Zone Screen
To adjust the Privacy Zones:
1. Select the Privacy Zone button in the Audio Video
Setup screen, the Privacy Zone screen will appear.
2. Choose the desired camera using the drop down
box, turn provacy zone On by selecting the drop
down box labelled “Privacy Zone“.
3. Place checkmarks beside the amount of privacy
zones you wish to have (up to 4).
4. Press the Mask Area setup option and the setup
screen will appear.
5. Click and drag the boxes around the screen to place
them where you need privacy zones.
6. Press the apply button to save your changes.
Language
This DVR allows you to set many different languages. The languages you have to choose from include: English, Italian,
Portuguese, Spanish, Russian, Thai and French.
To adjust the language:
1. Select the drop down menu beside “ System Language”.
2. Highlight the language you would like and press select.
3. Select “apply”to save your settings and exit the menu.
4. The system will restart and open with your set language settings.
System Information
System Information Screen
This area allows you to view information about your DVR.
The information you can view consists of:
•
•
•
•
•
•
•
•
•
The Device Name
The Device ID
The DeviceType
The Serial Number
The MAC Address
The currently installed software version
The IEVersion
The HardwareVersion
The KeyboardVersion
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MAIN MENU
Maintenance
System maintenance allows you to load system default settings, set up your DVR for automatic maintenance, adjust
system reboot, manually reboot the system as well as update the system with a USB device.
To turn auto maintenance on or off:
1. Select the scroll bar next to “auto maintain” and a
list will appear.
Maintenance Screen
2. Highlight whether you would like auto maintain on
or off and press select.
3. Select “apply”to save your changes.
To adjust auto reboot:
1. Select the scroll bar next to “auto reboot” and a list
will appear.
2. Highlight how often you would like the system to
reboot (daily, weekly or monthly) and press select.
3. You can also adjust the time and day of week you
would like the system to reboot. To do this, insert a
time in the space next to the drop down list. (Based
on a 24 hr clock)
4. Select “apply”to save your changes.
To update system:
A system update can be done if there is new software available for your DVR model. This should only be done if a
DEFENDER representative recommends it.
1. Download the proper upgrade files from www.defender-usa.com and put the files onto your USB flash drive.
2. Insert the USB flash drive into the back of the DVR.
3. Select system update, it should take a few minutes to update everything.
4. Once the update is complete your DVR will restart with the new software on it.
To load default
Loading default settings will restore all settings on your DVR to the default settings except your passwords and time
adjustments.
1. Highlight and select “load default”.
2. A screen will appear asking you if you are sure you want to restore the DVR to the default settings.
3. If you want to restore default, select “OK”, if not, select “cancel”.
4. If you choose to restore the settings, the DVR will take a few minutes to load.
5. Once loaded, the factory default settings will be set.
To reboot the DVR:
1. Select the “reboot” option, a screen will appear asking you if you are sure you would like to reboot the DVR. To
reboot, press “OK”.
2. If you prompted to reboot the DVR, the DVR will shut down and start back up.
To Power Off the DVR:
1. Select the “Power Off”option, a screen will appear asking you if you are sure you would like to shut down the DVR.
Press “OK”to turn the DVR off.
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PLAYBACK
VIDEO SEARCH
There are three ways to access the search menu for playback:
1. Pressing the play button on the front panel or the remote of your DVR.
2. Accessing the search menu by right clicking the mouse and selecting “video search”.
3. Accessing the main menu and selecting the video search option.
•
Video search allows you to find footage recorded from particular dates and times
5
1
3
2
6
4
7
To access and play back footage from a particular date and time:
1. Select the channel you would like to view recorded footage from (1) and press select. Then, highlight and select a
date you would like to view footage from (2) a keyboard will appear for you to input the date that you would like to
see footage from. Highlight and select search (3) to open up the search times for that date.
•
Once you have searched for a particular month, you can view times and footage from each day of that month
by double clicking on the day in the calendar (4)
•
•
•
The days and times that have Motion/Alarm recorded footage stored on them are red in the time schedule (7)
The days and times that have General Recording stored on them are green
If the time is not red or green, it means there was no recording during that time
3. To search for a particular time on a set date, highlight the time you would like to watch (5) and press select, a
keyboard will appear to input the start time of the footage you would like to view. Click on Playback (6) to start
viewing from that date and time.
4. If footage was recorded within the selected date and time slot, the footage will begin to play. If nothing was
recorded, a screen will appear and read ”no record file found”. Check your Date/Time and try searching to see what
video footage is available.
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PLAYBACK
File List
This DVR allows you to view the file list for each day that you have recorded footage. The file list allows you to see what
type of recording it was (normal, alarm/motion detection), the date and time the footage was recorded, the size of the
footage and also the option to backup particular recorded events.
To access the file list:
File List Menu
1. Access the search option and select
the date input area. A keyboard will
appear to input the date you would
like to see the recorded footage from.
2. Once the proper date has been
entered, highlight and select search
to open up the available times for that
date. The days and times that have
recorded footage stored on them are
highlighted red or green. Make sure
there are days that have recorded
footage on them.
3. Select the date you wish to view the
file list from.
4. Select the file list button and a
separate menu will appear with a list
of all the recordings from that day.
5. If you would like to filter out the types of recordings on this list, select what type of recording you would like to see
from the drop down list next to the word “TYPE”. You can view alarm, normal or all.
6. The list displays the following information (from left to right.)
• CH:
The channel with recorded footage
• TIME:
• SIZE:
• TYPE:
The time range that the footage was recorded
The size of the file – the larger the file the longer the footage
The type of footage that was recorded (Alarm or Normal)
• SELECT: Allows you select video clips to backup onto a USB flash drive
7. The buttons along the side of the list, when highlighted and selected do the following:
•
•
•
•
•
•
•
FIRST:
PREV:
NEXT:
LAST:
ALL:
Brings you to the beginning of the list (oldest footage first)
Brings you back a page if not already on the first page
Brings you forward a page
Brings you to the last page of recorded footage (newest footage is last)
Selects all footage on the page to be backed up
INVERSE: Inverses the selected and non selected footage
BACKUP: Prompts back up of the selected clips. For more information on backup see “Backup”(Pg. 26)
•
EXIT:
Exits the file list menu
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PLAYBACK
Playback Screen
Playback Through DVR
Once you have selected the footage you would like to view, press select and the footage will automatically play. Upon
playing back the recorded footage, options on the bottom of the screen appear for you to manipulate the video. These
options are also accessible though the front panel on the DVR as well as on the remote control.
The options and their functions are as follows: (from left to right on the screen)
Rewind:
Pressing this rewinds the footage, the more times you press this the faster the footage will
rewind (x2, x4, x8).
Slow Forward:
Play:
Pressing this button slows down the playback footage. The more times you press this, the slower
the video will playback.
Footage plays automatically when selected from the playback menu, so pressing this button
will play the footage if it is paused, rewinding or fast forwarding or stopped. (1/2, 1/4, 1/8 or
normal speed)
Pause/Forward:
Fast Forward:
Mute:
Pressing this button once will pause the playback footage. After that, each time you press
this button the playback footage will move forward a frame and pause again.
Pressing this fast forwards the footage, the more times you press this the faster the footage will
fast forward (x2, x4, x8).
Selecting this option will mute the sound from the playback footage. Sound will only play
though if you have an audio supported camera (not included) hooked up to your DVR.
Volume Adjust:
Adjusting this bar (from low to high) will adjust the volume of the sound from the playback
footage. Sound will only play if you have an audio supported camera (not included) hooked up
to your DVR.
Exit:
Selecting this option will exit the playback footage and return you to the playback search or file
list option.
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PLAYBACK
COMPUTER PLAYBACK
When you backup footage onto a USB device you can view the backed up footage on your computer. Viewing your
footage from your computer allows you more options for manipulating the video as well as for backing up footage
directly to your computer.
To view footage though your computer:
1. Insert included software CD into disk drive and double click to install the playback software.
2. Follow the installation guide until the end.
3. Once everything has been successfully installed, insert USB device into USB port on computer. Make sure USB device
has backed up footage on it.
4. Open the playback software you installed.
Software Installation
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PLAYBACK
File Viewing
Be sure that the playback software is open on your computer. Instructions differ depending on what files you would
like to open and play:
One Video
1. Select
and then files. Find the USB device file, or any other area where backed up footage would be stored
on your computer.
2. Make sure to view .264 Files.
3. Select the file you would like to view and select open.
4. Once you have selected open, the video will NOT play automatically. You must prompt the video to play.
5. To view the footage you must select play
, from the bottom menu. Once play is selected, the video will begin.
An Entire Folder
1. Select
and then folders. Find the USB device file.
2. Select the file you would like to view and select open.
3. Once you have selected open, the video does NOT play automatically. You must select play
.
Removing a File
1. Select the file you wish to remove from the list and press
2. You can also clear the entire playlist by pressing
.
.
Computer Playback Software
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PLAYBACK
Software Functions
The software has many functions. The drop down menus allow you to adjust the video, the file menu allows you to open
video files, and settings allows you to adjust certain settings in the software.
Play Menu
1
2
3
4
5
6
7
8
10
11
12
9
The video functions from the play menu are as follows:
1. Minute Bar:
2. Play:
Shows your progress of time through any footage being played
Plays the footage.
3. Pause:
Pauses the footage.
4. Stop:
Stops the footage.
5. Rewind:
Moves the video backwards.
Slows down video.
6. Fast Forward:
7. Forward Frame:
8. Capture Picture:
Moves the video forward a frame.
This option takes a photo of the screen. When you select this option, a screenshot of the
current video will be saved under a computer directory, the file location will appear
beside the capture button.
9. Volume Bar:
Allows you to adjust the volume if you have recorded footage from an audio enabled
camera (not included).
10. Add Videos:
11. Remove Videos:
12. Clear All:
Add a single video or a folder of multiple videos to the playback list.
Remove a single unwanted video clip from the playback list.
Clears all videos from the playback list.
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46
NETWORK GUIDE
REQUIREMENTS
You will need to have:
The DVR connected to a router
The router connected to the Internet
A PC or laptop that is connected to the same router as the DVR. The PC can be
connected by a wired or wireless connection
Internet Explorer 6.0 or higher (to check your version of Internet Explorer
open I.E. In the top Menu bar select “Help” and then select “About Internet
Explorer”. The version of I.E. will be displayed.)
A genuine and fully updated version ofWindows XP, Vista or newer
Note: The computer and DVR need to be connected to the same router for initial setup. A computer will
not always be necessary at the location to view the DVR.
CONNECTING DVR TO A ROUTER
1. Power off the DVR by removing the power
cable from the back of the DVR.
LAN Cord Connection
2. Connect the included network cable to the
back of the DVR in the Ethernet port (LAN).
3. Connect the other end of the network cable
to an available port on the router.
4. Power on the DVR by reconnecting the power
cable to the back of the DVR.
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NETWORK GUIDE
Finding your DVR’s IP Address
By default, the DVR IP mode is set to DHCP. This means the DVR will automatically retrieve an IP address from the router
that it is connected to. Unless your network requires a static IP address leave the DVR IP mode set as DHCP.
1. Press “Menu.”
2. Enter password if prompted. The default password is 123456.
3. Select “NETWORK SETUP.”
4. Make sure the “IP Mode”is set to DHCP. This setting is acceptable for most users.
•
If the IP mode is not set to DHCP, use the drop down list next to“type”and change the type so that it is set to
DHCP. You must hit “apply”and exit for the DVR to restart and retrieve an IP address
5. Write down your IP address, port and web port. This information will be used in the next few steps to view the DVR
on your computer as well viewing the DVR over the Internet.
ONCE ACQUIRED,
YOUR IP ADDRESS
WILL APPEAR HERE
Note: If your router does not support DHCP, contact your network administrator to supply you with
the proper IP information. If the DVR needs to store PPPoE (DSL/ADSL) settings contact your ISP
(Internet Service Provider) for the proper IP address settings.
Preparing Your Computer for Viewing the DVR:
Every computer that is accessing the DVR will need to be configured to download and run ActiveX controls. This change
only needs to be made one time on the computer that is accessing the DVR. This can be done by following either of the
two methods below.
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NETWORK GUIDE
Method 1:
1. Open up Internet Explorer.
2. Click on TOOLS.
3. Click on INTERNET OPTIONS.
4. Click on the SECURITY tab then the CUSTOM
LEVEL button.
5. Change the ActiveX settings listed below.
•
•
•
Download signed ActiveX controls:
PROMPT or ENABLED
Download unsigned ActiveX controls:
PROMPT
Initialize and script ActiveX controls not
marked as safe:
PROMPT
•
•
Run ActiveX controls and plug-ins:
ENABLE
Script ActiveX controls marked as safe for
scripting:
ENABLE
If this is an option:
Allow automatic prompting for file and
•
code downloads:
ENABLE
6. Click OK.
7. Click “apply”.
8. Close the options window.
Note: This method needs to be done on every computer you wish to view your DVR from.
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NETWORK GUIDE
Method 2:
Add the DVR’s IP address to the Trusted Sites in Internet Explorer.
1. Open up Internet Explorer.
2. Click on TOOLS.
3. Click on INTERNET OPTIONS.
4. Click on the SECURITY Tab.
5. Click on TRUSTED SITES.
6. Click on the SITES button.
7. Type in the IP address of the DVR in the following format:
8. If“Require server verification (https:) for all sites ...”is selected you will
need to uncheck the selection box.
The IP address used in the example above is for internal
network viewing. If you are trying to access the DVR from a
remote location you will add the “External IP Address” to the
trusted sites list. See Finding your External IP Address
9. Change the default settings for the TRUSTED SITES zone to low. Click
on DEFAULT LEVEL and change the security level of the zone to “Low”.
This can be done by running the slider to the bottom. This will allow
ActiveX controls from the DVR to be downloaded and the DVR to be
viewed on the computer.
10. Click “apply”.
11. Click “OK”.
Viewing Your DVR on Your Computer
Now that the computer is prepared to install the necessary ActiveX changes listed above you are ready to start viewing
the DVR using your computer. Using Internet Explorer, type the IP address of the DVR into the address bar using the
If the computer and the DVR are connected to the same router you can use the internal IP address to view the DVR. If the
computer is not connected to the same router and is at a remote location you will need to use the external IP address for
the DVR to view the DVR from that computer.
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NETWORK GUIDE
Log in to the DVR (Using Internet Explorer):
1. By default the DVR will require a user to input a username and password before being able to view the DVR online.
The default user name is admin and the password is: 123456
Installing the ActiveX controls:
2. There will be a yellow information bar that pops up below the address bar in Internet Explorer. Click on the yellow
information bar and then select “Install This Add-on for All Users on This Computer…”. Please be patient as the
installation process can take 1-2 minutes.
3. If your ActiveX settings are set correctly you will see the following dialogue box.
4. Click “RUN”.
Once everything has installed and loaded, you will see the web player and the connected cameras.
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NETWORK GUIDE
VIEWING YOUR DVR OUTSIDE OF YOUR NETWORK
Now that you have successfully viewed your DVR and cameras from a computer connected to the same router it is time
to set up your router to view the DVR while at a remote location. This process is called “Port Forwarding” and you can
find detailed instructions on how to complete the required steps at:
Option 1 - www.defender-usa.com/network
Option 2 - www.portforward.com
BEFORE YOU BEGIN PORT FORWARDING YOU WILL NEED:
The DVR connected to a router
Your computer hooked up to the same network/router as the DVR
The brand and model number of your router (this is usually located on the
back or bottom of the router)
Internet Explorer 6.0 or higher
The Internal IP address of your DVR
The port and web port numbers that the DVR is programmed to run off of. To
view what ports are being used with your DVR see the network setup menu
on your DVR.
Note: Port forwarding is required if you want to view the DVR from a computer that is not connected
to the same router.
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NETWORK GUIDE
OPTION 1: (recommended)
This option gives you an audio enabled video that has step-by-step instructions on how to port forward your DVR for
your specific router.
1. Open up your web browser and go to:
2. Once the site has loaded you will see a list with photos of different DEFENDER DVR models, select the SN301-8CH.
2. You will then see a list with photos of different types of routers. Select the router most similar to yours.
3. Once selected, another program will appear in a separate screen, select the get started icon in the bottom left
corner.
4. Make sure the volume is at a reasonable listening level on your computer and follow the instructions given in the
appear window.
5. Once you have completed port forwarding, see TESTING PORT FORWARDING on Pg 59.
Select your DVR (SN301-8CH)
Select your Router Model
SN301-8CH
Follow Instructional Video
PLEASE MAKE SURE TO FORWARD PORT 80 AND 9000 FOR ONLINE VIEWING. IF YOU WOULD LIKE
TO USE MOBILE VIEWING, BE SURE TO FORWARD PORT 1024 AS WELL.
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NETWORK GUIDE
OPTION 2:
1. Open up your web browser and go to:
2. Once the site has loaded, scroll down to the large list of routers.
3. Find the type of router you have and select it.
•
If you cannot find your exact router, select one that is similar to your router or made by the same company
that made your router
4. Once you select a router an advertisement will appear – select the“click here to skip this advertisement”text in the
top right corner.
5. On the next page there is a list of programs that require port forwarding, try to find instructions on port forwarding
a DVR, if you cannot find any you can select any type of system as the instructions for port forwarding are similar
for all products.
DVR (Default = Port 80 and 9000).
•
Theinstructionswillwalkyouthroughtheportforwardingprocessfromstarttofinish.Yourroutermayrequire
a user name and password, if you do not know this you may have to contact your Internet
service provider.
7. Once you have completed port forwarding, see TESTING PORT FORWARDING on Pg 58.
Port forward Home page
Select a Router most similar to yours from list
PLEASE MAKE SURE TO FORWARD PORT 80 AND 9000 FOR ONLINE VIEWING. IF YOU WOULD LIKE TO USE
MOBILE VIEWING, BE SURE TO FORWARD PORT 1024 AS WELL.
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NETWORK GUIDE
TESTING PORT FORWARDING
If you would like to see if your port forwarding worked, follow these steps :
2. Your External IP address will be listed on the top center of the screen, make sure to write it down. This is the address
that you can use when not at home to connect onto your DVR.
3. Open another web browser.
5. You will see your external IP address and underneath it you will see a box saying “what port?”
6. In the box, put the port numbers you set the DVR to. The default ports are 80 and 9000 (you have to forward both,
please make sure you check both ports.)
7. Click the check button and scroll down.
8. You will see a message that tells you that it can successfully see your port. This means you have successfully port
forwarded.
9. If you receive an error message please view “IF YOU CANNOT CONNECT” on Pg. 60. If you’re still having trouble you
can always contact DEFENDER’s 24/7 support team.
Write down your external IP address
Type in your the port you forwarded (Default port is 80)
any way.
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NETWORK GUIDE
IF YOU CANNOT CONNECT
If the remote viewing does NOT connect it could be due to one of the following issues:
1. Make sure the browser is Internet Explorer 6.0 or higher and is on a Windows PC
2. Make sure you forwarded both port 80 AND 9000 for TCP and UDP
3. Make sure you properly installed of the controls (selected the yellow pop-up bar and ran all controls)
4. Check all your network connections and go through the above steps again to make sure a configuration error
was not made. You may have to configure PPPoE settings to match the settings provided to you by your Internet
Service Provider (ISP). Consult your ISP for more information on your PPPoE settings
6. A pop-up blocker is preventing the ActiveX controls from prompting you to install
7. Your router is blocking your computer from using the external IP address from the same network as the DVR. Try
connecting to the External IP Address from a computer that is not connected to the same network
8. Port 80 is being blocked by your ISP (Internet Service Provider). Try changing the HTTP port to 2000. Port
forwarding will need to be setup for the new port
9. A DSL modem is preventing the connection because it is on a different sub-network. Contact your Internet service
provider to assist with bridging the modem and router together
Error / Page cannot be displayed
Note: If you are having any problems with port forwarding, you can always contact DEFENDER’S 24/7
technical support.
Note: DEFENDER technical support cannot troubleshoot modems, since changing these settings can
potentially render your modem inoperable. Bridging or any other modifications to the modem
will need to be completed by the Internet service provider.
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NETWORK GUIDE
TOVIEW ONLINE SOFTWARE USING EXTERNAL IP ADDRESS
lists your external IP address on the top of the page. Write down your external IP address.
2. Open another Internet Explorer window and type in your external IP address, followed by the port you forwarded
3. Follow the login screen for your DVR. The default password is 123456.
4. Install any ActiveX controls or software settings that may appear.
5. Once everything is properly installed, you will be viewing the online software. (Online software instructions can be
found on Pg 64).
DDNS (Dynamic DNS)
Instead of having to type in the IP address to access the DVR online you can use DDNS to create an easy to remember
website name. The DVR has a DDNS provider web address built into it. The following instructions are for DYNDNS.org.
DYNDNS.org is not owned nor operated by DEFENDER and therefore support for DYNDNS.org will be done through their
website.
To Configure the DVR to Work with DDNS:
1. Press Menu on the DVR and select “NETWORK”.
2. Highlight and select “DDNS setup”.
3. In the drop down menu next to “DDNS”, highlight and select “enable”.
4. In the drop down menu next to “Server”, highlight and select “dyndns”.
5. Fill out the host name, user name and password that you use for the DynDNS account you will create in the following
pages.
Fill out DDNS setup with DYNDNS account information
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NETWORK GUIDE
DynDNS SETUP
The following instructions are for DYNDNS.org setup
the address bar.
2. Create a new account by clicking the “Create Account”link in the top right hand corner of the site.
3. Enter your preferred user name, email address, and password.
4. Optional information can be left blank, unless you would like to enter it.
5. Read and agree to the acceptable use policy by checking the box and click “Create Account”.
6. An account verification email will be sent to the email address you supplied. You will need to follow the instructions
listed on DNYNDS.org in order to complete the account activation.
•
The next page has information about creating your host name
DynDNS home page
DynDNS Account Setup
DynDNS Account Confirmation
Note:
The DynDNS sites are not owned nor
operated by DEFENDER and therefore
support for these services will be
done through their web site.
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NETWORK GUIDE
LOG INTO THE ACCOUNT AND SETUP A DDNS HOST
To set up a DynDNS name for your DVR:
1. Enter the DYNDNS.org user name and password you created and click login.
2. Click on the “Services”button located on the menu bar.
3. Click on the “Dynamic DNS”link.
4. Click on the “Get Started”link located on right side of the screen.
5. Type in a desired host name. We recommend you use your name, family name or your business’name, as long as it
is easy to remember.
6. Choose a domain name from the drop down menu. We recommend using dyndns.org.
7. In the IP address field, type in the external IP address that your DVR is connected to.
8. Leave all of the other options as they are, and click “Create New Host”.
9. Follow on screen instructions to activate and view your free DDNS host name.
10. Be sure to input the proper account information on your DVR’s DDNS setup menu before viewing.
Select the Services Button
Select Dynamic DNS
Select “Get Started”
Insert account info
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NETWORK GUIDE
TO VIEW DVR THROUGH HOST NAME
1. Ensure that all your DYNDNS account information is entered into your DVR’s DDNS setup screen.
2. Open Internet Explorer and type in your DVR’s host name that you created on your DYNDNS account.
3. You will be prompted for a Password.
Default Password: 123456
4. Click OK and the DVR software and footage will appear.
Note: If using a port other than 80, the port must be specified after your host name
LOGGING INTO SOFTWARE
1. If you created a DYNDNS account, type in your account’s host name in Internet Explorer. If you didn’t create an
account you can use your external IP address in Internet Explorer (if on a different computer) or your DVR’s internal
IP address in Internet Explorer (if on a computer connected to the same router).
2. Before you view the online software you are asked to login with a password, you can use the admin or user
password and the footage will appear.
3. The login screen also has the option to adjust which connection you are viewing the software with (internet or
LAN). Leave this option set to Internet.
4. Default username is admin and password is123456.
5. Once the password is inserted, select login and the DVR software and footage will appear.
This is what the online viewing software will look like in live view:
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ONLINE SOFTWARE
Live Mode
The first tab along the top of the screen for the online viewing allows you to view the DVR in live mode. From this mode
the buttons along the side and their functions are as follows:
1. PTZ Camera Controls:
4
Selecting this function opens up PTZ control
menu. For more information see “PTZ
options”on Pg 66
2. Cruise Setup:
3
This function allows you to setup directions
for the PTZ to follow, the PTZ camera will
cruise through your set positions and times.
5
Not all PTZ cameras have this function. For
7
more information see “PTZ options”on Pg 66
6
3. Record:
8
Pressing this button prompts the DVR to
record footage directly onto your computer.
To stop the recording, press the record
button again. The recorded footage will
automatically save to the selected location
on your computer. To select a location see
“Settings”information on Pg 73
1
4. Capture:
Pressing this button prompts the DVR to take
a snapshot of the screen and automatically
save the picture to the selected location
on your computer. To select a location see
“Settings”on Pg 73
5. Single Screen View:
Selecting this will open up a full screen view
of the screen you have highlighted
6. Quad Screen View:
Selecting this will open a quad screen view
of all 4 cameras.
2
7. 8 Screen View:
The software is adaptable for other DVRs, selecting this would show 9 screens for an 8 channel DVR
8. Volume Control:
This controls the volume if an audio supported camera or microphone is connected (not included). Pointing and
dragging the mouse across the volume bars turns the volume up and down. To mute the sound, click the speaker
icon next to the volume bars
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ONLINE SOFTWARE
PTZ OPTIONS
The controls for the PTZ camera are as follows:
Zoom:
Pressing the + zooms in and pressing the –
zooms out
Focus:
Pressing the
pressing the – takes the focus away, many PTZ
cameras do this automatically
+
focuses the picture and
Iris:
Pressing the + lets in more light and pressing
the – takes light out of the picture, many PTZ
cameras do this automatically
Directional Keys: Clicking on the directional arrows moves the
camera around
To set up cruise:
1. Move the camera to the places you would like the PTZ camera
to cruise to and click the
button at each desired position.
button, the set positions will be cleared.
2. If you select the
3. Click save once you have set all positions you would like to
cruise to.
4. To start the PTZ cruise select
again.
, to stop the PTZ cruise select
OTHER MOUSE OPTIONS
When you right click the mouse a separate menu appears and allows you to preform the following functions:
•
Open or close individual windows:
Click on the screen you would like to open/close. It should have a
red box around it then right click your mouse and select open/close
window
•
•
•
You can also open/close all screens:
Start recording:
Stop recording:
Right click and select from menu
Right click and select from menu
Right click and select from menu
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PLAYBACK
This tab allows you to search, view and backup previously recorded footage that is stored on your DVR’s HDD. You can
also narrow down your search by type of footage and what camera it was recorded from.
To search through footage:
1. Select the date you would like to view the footage from on the calendar by double clicking on the particular date.
If the date has available footage, it will be in bold.
2. Make sure the menu is not being accessed, if the DVR’s menu is being accessed by another user, you will be unable
to retrieve or view footage.
3. It should take a few moments to load the available footage. The footage will appear in the space below
the calendar.
4. The list will display the footage in the following format:
•
The time the footage was recorded; the channel the footage was recorded on, the size of the footage
5. Select the footage you would like to view from this list and double click it to play it.
6. If you would like to refresh to the newest footage being recorded, select refresh. The most recently recorded footage
will appear at the bottom of the list.
To narrow down footage to search through:
1. Using the scroll lists located under the calendar, select the camera and type of footage you would like to view.
2. Select “search”and only the type of footage from the camera selected will be displayed in the list below.
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ONLINE SOFTWARE
Playing Back Footage:
When you prompt video to play, it may take a few minutes to load, then the footage will begin playing automatically.
The bottom of the screen will have the playback options.
The playback options (from left to right) are as follows:
Pause/Play:
Stop:
Pressing this pauses playback. If the video is currently paused, pressing this
button again will prompt the video to begin playing.
Pressing this will stop the footage from playing and a blank screen will
appear. Pressing play after you have stopped the footage will play the
selected footage from the beginning.
F.F:
Fast forward. Selecting this option fast forwards through the footage. The
more times you select this, the faster the footage will fast forward (2x, 4x,
8x, 16x).
Rewind:
Selecting this option rewinds through the footage. The more times you
select this, the faster the footage will rewind(2x, 4x, 8x, 16x).
Next Frame:
Volume:
Selecting this moves the footage forward a single frame.
If you have an audio supported camera connected, clicking and dragging
this will turn the volume of the playback footage up and down.
Download:
Pressing this will download the selected video to your computer. The
backed up footage will automatically save to the selected location on your
computer. To select a location see “SETTINGS”screen information on Pg 73.
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ONLINE SOFTWARE
ONLINE SETUP
This tab allows you to go through particular settings and make adjustments to the DVR. The menu options you can
adjust include:
•
•
•
•
•
•
•
Channel Parameters
Alarm Parameters
PTZ Parameters
Network Parameters
Device Parameters
Device Management
Local Settings
Each function works much like the menu option on the DVR.
Channel Parameters
You can adjust the video quality, framerate, schedule and motion detection settings from this menu.
Record Parameters
To adjust the record parameters:
1. Select the drop down menus to adjust
the framerate, video quality, and
resolution values.
2. Select “apply”to save settings.
To adjust the DVR record schedule:
1. Choose the channel you wish to set
using the drop down box.
Record Settings
2. You can set a 24 hour record mode using
the Record Mode drop down box, or set
a schedule with the sunday to monday
calender.
To set your record schedule:
1. Click Alarm, Normal, or No to choose
the record mode.
2. Once you have chosen the record
mode, click the boxes on the day and
times that you wish the DVR to record
in that particular mode.
3. Select “apply”to save settings.
To copy one day’s schedule to another day:
1. Select the drop down menu beside “Copy”and highlight the day you want copied.
2. Select the drop down menu beside “To”and highlight the day you want the copied schedule to be pasted into.
3. Press the “copy”button and the copied schedule will appear in the selected days.
4. Once you have completed all desired schedules, select “apply”to save settings.
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To change the status of motion detection for each camera:
1. Select the status drop down list under the camera you would like to turn the motion detection on/off.
2. Select on or off from the drop down list to turn the motion detection on or off for that camera.
3. Select the sensitivity drop down list to adjust the motion detection sensitivity. Elect 1 to 5 from the drop down list to
adjust the sensitivity. 1 is the lowest sensitivity and 5 is the highest sensitivity.
4. Repeat for all desired cameras.
5. Select “apply”to save the changes.
To adjust the MD area
1. Select the MD Area button and a separate screen will appear with a red mask on the picture and a grid.
2. The screen is fully red; this is because the DVR is automatically set to detect motion throughout the whole screen.
3. To adjust the MD area for the desired cameras, highlight the squares where you do NOT want motion detected and
click the mouse. When the area is no longer shaded in red, the area will no longer detect motion.
4. Once motion detection areas have been determined, exit the screen by clicking confirm and select “apply”, to save
settings.
Motion Settings
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Alarm Parameters
You can adjust the device alarms, the channel alarms, and the record settings related to alarms from this menu.
To adjust device alarm settings:
Device Alarm Settings
1. Select the drop down menus to select
whether the DVR alarm will sound
when the harddrive is low on memory
or the harddrive is not working
properly.
2. Select “apply”to save settings.
To adjust channel alarm settings:
Channel Alarm Settings
1. Choose the channel you wish to set
using the drop down menu.
2. Select the drop down menus to select
whether the DVR alarm will sound
when the channel is encountering
video loss or the camera is detecting
that the lens is covered.
3. Select “apply”to save settings.
To set output settings:
Output Settings
1. Select the drop down menus to set
how long the buzzer will sound under
alarm, how long the DVR will record
for after an alarm is set off, and you
can set a pre record time, that the
DVR will back up a few seconds of
video right befor the alarm went off.
2. Select “apply”to save settings.
PTZ Parameters
PTZ Parameters
In the PTZ parameter menu, you are able
to enter in the PTZ specifications from your
particular pan/tilt/zoom enabled camera.
(PTZ cameras not included) These values
will be available in the user manual for
your camera or you can call the camera
manufacturer for this information.
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ONLINE SOFTWARE
Network Parameters
The network setup menu is your gateway to viewing your footage online. This menu holds the information you need
about your DVR to set up on-line viewing. As you have already set up your networking viewing, the network menu can
be used for reference purposes. The options and selections in this network setup menu are the same as the network
menu on your DVR. For more netowrking information see the Networking Guide on Page 47.
Basic network settings:
Basic Settings
Used for reference as you
will have already set these
parameters from the DVR. Here
you can view the networking
type, ip address and all router
information.
PPPoE settings:
1. To set PPPoE protection on your DVR feed, enter a
user name and password in this menu.
2. Select “apply”to save settings.
DDNS settings:
1. To set DDNS protection on your DVR feed, enter a
user name and password in this menu.
2. Select “apply”to save settings.
PPPoE Settings
DDNS Settings
Mobile settings:
Mobile Settings
This DVR is able to be viewed from
your smartphone, in this menu you
can assign a username and password
to protect your video feed.
1. Enter in
a
user name and
password to protect your video
feed.
2. It is necessary to assign
a
different port for the mobile
stream to be transferred, port
18004 is a good port to use.
3. Select “apply”to save settings.
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ONLINE SOFTWARE
Device Parameters
This tab is for reference, there are no options to adjust, here you can view your device name and serial number, as well
as the hardware and software versions. You can also view the harddrive information such as HDD status and available
space. This is a useful menu when troubleshooting your DVR.
Device Information
Version Information
HDD Information
Device Management
From this menu you can adjust the language, user passwords and DST settings.
System Settings:
System Settings Screen
1. Here you can choose the dropdown
menu beside language to change the
DVR language, you can also choose
your time zone.
2. Select “apply”to save settings.
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ONLINE SOFTWARE
Authority settings:
Authority Screen
1. Select the user name you wish to
change settings for.
2. The password status and information
will come up under the list.
3. Now you can select a password,
change user names, or disable
passwords.
To change the password
You have the option to change the password for user and admin, a user will only be able to access the search menu to
view saved footage, where admin will be able to access anything in the menu. Both default passwords are 123456
1. Make sure password enable is set to ON.
2. Type the password you would like then select enter to close the keyboard.
3. Type in the same password again next to “confirm”to confirm the password then select enter to close
the keyboard.
4. Once you have input the passwords, select “apply”, to save your changes.
DST
DST stands for daylight saving time; you can adjust the DVR to change its time for you when daylight saving time
approaches, so you don’t have to go back and do it yourself. You can also customize when the DVR changes for DST.
DST Settings
To turn the DVR daylight saving time on:
1. Select the scroll bar next to DST and a list
will appear.
2. Select “on”to turn the DST on.
3. Select “apply”, to save your changes.
To set the DVR to adjust for daylight
saving time on its own:
1. Select the scroll bar next to DST and a list will appear.
2. Highlight default and press select to turn the automatic DST adjustment on.
3. Select “apply”, to save your changes.
To customize the DVR’s daylight saving time adjustment:
1. Select the scroll bar next to DST mode and a list will appear.
2. Select custom and a custom list will appear.
3. Adjust the time you want the clock to go back an hour by adjusting the week and month next to “start time”.
4. Adjust the time you want the clock to go forward an hour by adjusting the week and month next to “end time”.
5. To adjust the week and month, use the drop down list, highlight the week and/or month you want and
press select.
6. Once everything has been adjusted to your liking, select “apply”to save your settings.
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ONLINE SOFTWARE
Local Settings
Save Paths
You can adjust where the files you capture, record and backup will save on your computer.
To change where the files are saved:
1. Click the (…) box next to the save path area and a folder browse screen will appear.
2. Find the area you want the files to be saved to and double click the area.
3. Select OK.
4. The file you want the footage/pictures saved to will appear in the box.
5. Select “apply”to save settings.
Save Path Settings
LOGOUT
Clicking on this tab logs you out of the online software and DVR viewing. When this tab is clicked the software will shut
down, the screen will refresh and go to the initial user login.
User Login Screen
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ONLINE SOFTWARE
This DVR is compatible with iPhone, BlackBerry, Windows Mobile and Symbian operating systems on 3G networks.
Before you can access your DVR on a mobile phone you must make sure that the DVR has the proper network settings,
has been port forwarded, and that you have the proper viewing software on your phone.
Set User name, password and port on DVR:
1. Go to Mobile setup on the DVR.
2. Insert the user name and password which a mobile user would use to access the DVR footage.
3. Insert a port for the mobile footage to run from. Port 1024 is a good default port to use. Make sure that you port
forward this port on top of the other two ports.
4. Select “apply”to save your settings.
Port Forwarding:
Follow the port forwarding instructions found in the“port forwarding section”of the manual and use the port assigned
in mobile viewing setup screen. Be sure to forward the mobile port IN ADDITION to ports 80 and 9000.
iPhone Viewing
Before viewing your DVR footage from your iPhone, please ensure that you have iTunes set up on your computer, an
activated iTunes account and that you have port forwarded an extra port for mobile viewing.
From your computer or iPhone:
1. Open your iTunes program and access the iTunes store.
2. From the iTunes store, search “Asee”. The “Asee”application will then appear.
3. Click on the application, open the download page and download “Asee”.
4. Once finished, the downloaded file will appear under “applications”in your iTunes library.
5. Connect your iPhone to your computer. Your iPhone will be displayed under “Devices”on the left side in the iTunes
menu, click to open the device.
6. Open the applications menu from the top tab area and select“sync applications”and then select “Asee”to add the
Asee application to your iPhone.
7. The Asee application will now appear on your iPhone screen.
From your iPhone:
1. Open and run the Asee application.
2. Select the setup icon in the bottom right corner of the screen.
3. Fill in the following information:
Server IP: Input your DVR’s IP address
Port:
Input the port you forwarded for your mobile setup.
Ensure that this port is also listed under mobile
settings on your DVR
User ID:
Input the user ID that you have set under the mobile
settings on your DVR
Password: Input the password that you have set under the
mobile settings on your DVR
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4. Once all the proper information has been entered on your iPhone and on your DVR. Press the Back button in the top
left corner of the iPhone screen.
5. Press the play button in the bottom left of the screen to start playing live footage from your DVR.
6. Fore more information on the Asee, please review the buttons and connections below.
BUTTONS AND CONNECTIONS
1. Viewing Screen
2. PTZ controls
3. Channel selection keys
4. Play & Pause
5. Snapshot
6. Full screen
1
3
7. Setup
8. Next group of channels (N/A for this DVR)
9. About ASee Button
Note: Although the viewing software is
free, you must have an iTunes account
to download it.
2
7
4
6
8
5
9
BlackBerry Viewing
Before viewing your DVR footage from your BlackBerry, please ensure that you have the blackberry desktop manager
installed on your computer and you have port forwarded an extra port for mobile viewing.
From your computer:
1. Connect your BlackBerry to your computer and open up the BlackBerry desktop manager.
2. Select the “Application Loader” option from the main menu, from there, select the “Start” button for adding/
removing any applications to your BlackBerry.
3. Browse and select the Asee.alx file from the blackberry folder on the software CD and click “Next”.
4. Once installed on your BlackBerry, select the “Finish”button to complete the installation.
From your BlackBerry:
1. The installed software will be located in the “Downloads” directory from the menu.
menu, select the Asee software icon to start the application.
From the downloads
2. Once the program has started, select the settings icon
information.
, from the settings screen, input the following
Host:
Port:
Input your DVR’s IP address
Input the port you forwarded for your mobile setup. Ensure that this port is also listed under mobile
settings on your DVR
Host:
Input your DVR’s IP address
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Port:
Input the port you forwarded for your mobile setup. Ensure that this port is also listed under mobile
settings on your DVR
User:
Input the user ID that you have set under the mobile settings on your DVR
Password: Input the password that you have set under the mobile settings on your DVR
Default:
Input the channel you would like to start watching - the program allows you to change channels
once the footage has loaded
Wi-Fi:
If connecting with mobile network select “No” for this option, if connection through a wireless
network, select “Yes”for this option
3. Once you have input all the proper information, select“Save”to save the information and close the settings screen.
4. Once the settings screen is closed, select the play button to begin playing the footage.
5. For more information on Asee, see the buttons and their functions below.
1. Play
1 2
3
2. Camera Select
3. PTZ Controls
4. Settings Menu
5. Full Screen View
5
4
Android setup
Install viewing software to your phone’s SD card, from your computer:
1. Connect phone to computer and open the memory card folder.
2. Insert included CD into drive and open up to view files.
3. Copy and paste the android viewing software onto the phone’s memory card or installation folder.
4. Open the SD card folder on your Android phone and choose the Asee.apk file.
5. The file will install and be available from your main menu.
From your phone:
The easiest way to download and install the Asee application is directly from your Android phones marketplace. A wi-fi
network or internet access must be available to your phone to download using this method.
1. Turn on the phone and enter the main menu.
2. Select the market icon, and select the search icon
on the top right hand of the screen.
3. In the search field, type in Asee, the application will come up in the results, Asee is a free application.
4. Select the Asee application and press the install
button on the bottom of the screen, the
application will begin downloading and install automatically when the download is finished.
5. Once the application finishes installing there will be an option to Open the application, choose this option on the
bottom of your screen.
6. From now on, the Asee application will be available from your main menu.
Market Main Screen
Search Screen
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Windows Mobile setup
Install viewing software, from your computer:
1. Connect phone to computer and open the memory card folder.
2. Insert included CD into drive and open up to view files.
3. Copy and paste the viewing software onto the phone’s memory card or installation folder.
From your phone:
1. Open up the area that the software was saved to.
2. Select Asee software to open. If prompted where to install the program, choose storage device.
3. Once a file location is selected, select install. The program will begin to install.
4. Once the program installs, run the Asee program from your applications. The main program screen will display.
5. Navigate to settings and press enter.
6. The following information needs to be inserted:
User name:
Password:
Server:
This is the user name you inserted for mobile settings on your DVR
This is the password you inserted for mobile settings on your DVR
This will be the IP address of the DVR
Port:
This will be the mobile port you forwarded and specified on the DVR to view mobile settings we
recommend using port 1024
Channel:
This will be the camera you would like displayed when you view your DVR
7. Once the correct information has been inserted, select “OK” and a separate screen viewing your selected channel
will appear.
8. The mobile software allows you to change channels, control a PTZ camera as well as capture a video.
9. If you capture a picture it will be stored in the same file location the program was installed.
10. You can convert normal display to full screen display by clicking the screen from on mobile device.
Symbian Mobile
From your computer:
1. Connect phone to computer and open the memory card or installation folder.
2. Insert included CD into drive and open up to view files.
3. Copy and paste the viewing software onto the phone’s memory card folder.
From your mobile phone:
1. Open the file location, and open up the Asee.sis file. Note: Directions may vary on the type of phone that is being
used. Refer to your phone instruction manual on how to access files from your mobile device.
2. The phone will begin preparation to install.
3. Once preparation is complete, the phone will request permission to install. Select “YES”.
4. You will then be prompted to choose where you want the file to install (Phone memory or card memory, you can
choose either location.)
5. Once you have selected where you would like to install the program, select“continue”and the program will install.
6. Once the program has installed, go to applications and open the program.
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7. Upon opening the program, you will be prompted to insert the following information:
Default access point: Choose the access point used to access the Internet
Server address:
Input the DVR’s External IP address in this section Server Port: Insert the set port for
the Mobile connection
User name:
Password:
Insert the set user name, this was specified on the DVR, under mobile setup
Insert the set password, this was specified with the user name, under mobile setup on
the DVR
Channel:
Select the channel you would like to view from the start up
8. Once all the proper information has been inserted select“Done”to save your settings and start viewing the mobile
viewing software.
9. For a full screen view, select the footage being displayed.
Note: Directions may vary depending on the type of phone that is being used. Refer to your phone’s
instruction manual on how to access files from your mobile device.
DVR TROUBLESHOOTING
The cameras are not
sequencing
•
•
Check if you have sequence turned on under the camera menu options
You must initiate the sequencing to get it to start by right clicking and
selecting start auto sequence from the sub menu. Then the cameras will
sequence according to the sequence dwell time
•
You must be in live viewing mode
Nothing is recording
but all the images are
appearing on screen
•
•
You must initiate the recording to start by pressing the record button
Check under Record Setup in the main menu to make sure all the cameras
are set to ‘ON’
Check your record schedule to make sure the DVR is set to record that present
hour
Verify that the HDD is installed and formatted in the device menu
•
•
The camera picture is too
dark
•
•
•
•
Adjust the cameras brightness settings under Main Menu>Camera>Color
Try moving your camera to a brighter area
Make sure the camera is not pointing directly into a light source
If using at night, make sure subject is no more than 15ft away from camera.
The LEDs need to reflect off an object to display an image
If using during the day, your camera may not be getting enough light on it.
Adjust the sunshade (top of camera) to let more sun hit
the camera
•
My night vision will not
turn on/I can’t see at
night
•
•
Night vision turns on automatically on the cameras when the sensor detects
a lack of light. If your cameras are in a space with too much light, the night
vision will not turn on
The night vision cameras are made to see 10-15 ft away in the dark. If you
have the cameras in an open area the night vision will be reduced. The IR
LEDs need to reflect off an object to display an image
I am prompted to put in a
password for everything
•
This is because you have the password enable set to ON in the system menu
SN301-8CH
76
DVR TROUBLESHOOTING
The browser keeps
freezing/won’t let me
play the footage
•
•
•
Make sure you have an up to date browser to view the footage with the proper
ActiveX options
Make sure the browser is Internet Explorer, the software will not play on any
other browser
Download allWindows Updates to make sure you have the latest version of
Windows and Internet Explorer
Cannot power off DVR
•
•
The DVR is set to run as long as it is plugged in.To power off the DVR disconnect
the power cable
Playback video is
choppy
Check the FPS for each camera that is recording the choppy video. Refer to your
settings in the main menu. The more FPS the smoother the video. If the FPS is
set too low the video will appear choppy
The schedule is not
recording properly to
my set times
•
•
Check to see if you have the proper time set on your DVR. Refer to the
instruction manual under System → Date and Time (Pg. 35)
Double check your schedule record times – you may have it set on the no record
function
•
•
Remember that the DVR works on a 24 hour clock. 13:00 would be 1 O’clock PM
There is a beeping
noise whenever motion
is detected
Buzzer is set to on, go to the alarm set up and turn the buzzer function off
I cannot see (all/one)
of the camera(s) on the
monitor
•
•
•
Check if the cameras are properly hooked up to the back of the DVR and to a
power source
If using the 4 to 1 power connector, make sure it is plugged into a power source
and each of the cameras
Check Camera Setup from the main menu to see if any of the cameras are
turned off
I have lost video
footage
•
•
This could be from lost footage due to tampering of cameras. Make sure to
check all connections are secure and set properly
This could be because HDD overwrite is enabled.This means that once the HDD
is full the DVR will begin overwriting the earliest
stored footage
•
•
Try unplugging the power to the cameras and/or DVR and plugging it back in
The hard drive is filling
up too quickly
Check the video quality you are using. If you are using a high video quality then
the hard drive will fill up faster. Trying lowering the
video quality
Adjust your schedule or resolution – If you are on Normal Record for 24 hours a
day the hard drive will fill up faster. Try switching some times to alarm record
•
The video plays choppy
when viewing live
footage online
•
•
When multiple people view the DVR at the same time, it slows the connection
to the DVR. Try accessing the DVR at a later time
This could be due to the speed of your Internet connection. Check with your
Internet service provider if the video seems to be choppy no matter when you
check it
It is normal for there to be a small time delay between the camera live footage
and the network viewing
•
SN301-8CH
77
DVR TROUBLESHOOTING
My DVR is connected to my
router, and both devices have
DHCP enabled, but my DVR will
not acquire an IP address
•
•
Check Ethernet connections, ensure that the connection lights are on
(on router and back of DVR)
Try using a different Ethernet cable and/or a different port on your
router
I can’t see the online footage
using my external IP address
•
Sometimes your router will not allow you to view the footage with
your external IP address because the DVR is hooked up to the same
router. Try putting the DVR’s internal IP address in the address bar and
try to connect
•
•
See the network set up section for set up instructions
If using a Port other than 80 add it to the end of the IP address
Cannot view the DVR through a
remote Internet connection
•
•
Port Forwarding may not be set up correctly
The external IP address of the DVR may have changed.Try setting
up the DDNS account to always be up to date with the latest IP
information
•
•
The ISP may be blocking network traffic on Port 80.Try changing the
HTTP port to 2000 and re-configure the port forwarding
Refer to the Network Setup Section of the manual for more
troubleshooting and for detailed instructions on how to set up the
DVR for remote viewing
Remote control is not working
•
•
Make sure the batteries are installed correctly
Make sure you are pointing the remote at the IR sensor (on the top
right side of DVR)
Point the IR Remote at the camera lens and press a button.You should
be able to see the IR LED flicker through the DVR monitoring device
Try replacing the batteries in the remote
•
•
•
I plugged a mouse into the USB
port but it’s not working
Make sure the mouse is connected to the proper USB port.The proper
port for the mouse is the top USB port on the back. It will be labelled
with a mouse icon next to it
The DVR keeps beeping at me
•
There could be video loss, HDD loss, motion detection or no HDD space
on your DVR. The SN301-8CH is set to alarm when those actions take
place. This is to alert you if anything is tampering with the camera
to DVR connections the alarm will go off. Check your connections and
keep the DVR in a safe place where it will not me tampered with or
moved around
•
Disconnect and reconnect all camera connections to make sure they
are snug and tight fitting
The network settings on the
DVR are not showing me any
information
•
•
•
Make sure the DVR is properly connected to the router.There should
be green link indicator lights if the DVR is properly connected
Make sure the DVR IP Allocation is set to DHCP.This is a standard
default setting that will work in most networking situations
Power cycle the DVR is it is properly connected and the IP Allocation is
set to DHCP
The HDD light is blinking
•
This is completely normal. If the hard drive is playing back footage or
recording, the light will blink to notify you that there is activity
SN301-8CH
78
DVR SPECIFICATIONS
Video System .............................................................................................. NTSC / PAL (Manual Switching)
Video Compression Format ......................................................................... H.264
Video Input (Composite Video Signal 1 Vp-p 75Ω BNC) ............................... 8 Channels
Video Loop Output (Composite Video Signal 1 Vp-p 75Ω BNC)..................... No
Video Output............................................................................................... Main Monitor Output: VGA Output 2x
Composite Video Signal 1 Vp-p
75Ω BNC;Call Monitor Output: No
Recording Resolution .................................................................................. NTSC: CIF(352 X 240)
PAL: CIF(352 X 288)
Recording Speed (Frame)............................................................................ 30 FPS per Camera (NTSC) / 25 FPS
.................................................................................................................... (PAL)
Multilingual OSD......................................................................................... English, Duetsch, Italiano, Russian,
Francais, Espanol, Portugues, Polski
Image Quality Settings................................................................................ Best, Good, Normal
Hard Disk Storage........................................................................................ 500Gb SATA HDD
HDD Quick Cleaning .................................................................................... Quick clean up the “index system”of
the recorded files
Recording Modes ........................................................................................ Always/ Manual/ Time Schedule
Record/ Motion
Refresh Rate ............................................................................................... 240 IPS for NTSC / 200 IPS for PAL
Triplex Operations ....................................................................................... Recording, Playback, and Network
Transmission
Remote Control Operation........................................................................... Yes
Audio I/O..................................................................................................... 1 RCA Audio Input, 1 RCA Audio
Output (Mono)
Motion Detection Area ................................................................................ 15 x 10 grids per camera for all
channels
Motion Detection Sensitivity ...................................................................... 4 Adjustable variables with precise
calculation for motion detection
Backup Device ............................................................................................ USB 2.0 flash drive, network to avi,
USB Burner
USB Interface .............................................................................................. Back panel * 2 (Supports USB mouse,
Removable HDD, USB Flash drive)
SATA Interface ............................................................................................ Yes (Internal)
VGA Interface ............................................................................................. Back panel * 1
Web Transmitting Compression Format ...................................................... H.264
Network Connections.................................................................................. 10/100 Base-T. Support remote
control; Playback DVR HDD video and
live view via Ethernet
Web Interface ............................................................................................. Licensed software AP, IE browser
Remote Alarm Notification ......................................................................... Email Alerts
Network Protocol ....................................................................................... TCP/IP, PPPoE, DHCP and DDNS, 3G
IR Receiver .................................................................................................. Yes
SN301-8CH
79
DVR SPECIFICATIONS
PTZ Control ....................................................................................... Yes (Pelco-D, Pelco-P)
Dwell Time (Sequential Channel Switch) .......................................... Programmable with adjustable dwell time
(0-10 sec.)
Picture Zoom .................................................................................... 2x digital zoom (live mode / playback
mode)
Key Lock ........................................................................................... Yes
Video Loss Detection ........................................................................ Yes
Camera Title ..................................................................................... Supports up to 8 letters
Video Adjustable .............................................................................. Hue / Color / Contrast / Brightness
Date Display Formats ........................................................................ YY/MM/DD, DD/MM/YY, MM/DD/YY
Daylight Saving ................................................................................ Yes
Power Source .................................................................................... DC 12V %A
Power Consumption.......................................................................... <30 W
Operating Temperature .................................................................... 100C ~ 400C (500F ~ 1040F)
Dimensions (mm) ............................................................................. 315 (W) × 52 (H) × 224 (L)
System Recovery .............................................................................. System auto recovery after power failure
Weight .............................................................................................. 3.0 lbs
SN301-8CH
80
WHAT IS INCLUDED
Indoor/Outdoor Night
Vision CCD Color Cameras
Window
Security Stickers
PIN DIN to RCA (male)
Video/Power Wire
4 Port Power Supply for
Cameras
• BNC to RCA Connector
• Power Adapter for Camera
• Mounting Hardware
• Instruction Manual
• 1YearWarranty
• Online/Toll Free Support
FEATURES
SP301-C Camera
1
1. Sun Shield:
2. Infrared (IR):
3. CDS Sensor:
Helps prevent glare from bright
lights
LEDs allow the camera to see in
the dark up to 15ft away.
Automatically turns on the
infrared LEDs when it gets dark
2
4
4. Camera Housing: Made of anodized aluminum to
3
prevent rust
5. Camera Mount: Allows the camera to be desk or
wall mountable
6. 4 PIN DIN:
Connects to male RCA of
extension cable
5
One to Four Power Supply Cable
1. Female 12V Connection
6
2. Camera Power Supply Ports
The One to Four power Supply Cable allows you to plug
four cameras into one power source, saving you time and
space.
1
IMPORTANT INFORMATION
2
While this camera is weather resistant, it is not waterproof.
Please do not install it in areas that receive direct rain or
under eaves trough draining spots. Do not cut the DC power
cable of this camera to fit with another power source. Do
not cut the video connection wire to fit with a different
video connection type. Any unauthorized modifications
will void your warranty.
SN301-8CH
81
WIRING ADDENDUM
D
A
G
B
C
F
H
K
L
J
E
WIRING INSTRUCTIONS
1. Plug 12V adapter (A) into electrical wall outlet or surge protecting power bar.
2. Plug the single end of the four port power supply (C) into the male end of the 12V adapter (B).
3. Connect the 4PIN DIN female connection on the camera (E) into the 4PIN DIN male connection on the 60ft video
power wire (F).
4. Plug the power jack (G) from the 60ft video/power wire into one of the ports of the four port power supply (D).
5. Attach the BNC to RCA connector (L) to the video inputs (J) on the back of the DVR.
6. Connect the yellow male RCA plug (H) from the 60 ft cable to the BNC to RCA (K) connector on your DVR.
7. Repeat the above steps for all of the included cameras.
DRILLING TEMPLATE
To wall mount the camera, drill three holes using a 3/16" drill bit and the template below. Insert the supplied wall
anchors into holes and secure camera to wall with supplied screws.
................................................................................................Tear Here..............................................................................................
DRILL HOLES IN
THESE POSITIONS
DRILL HOLES IN
THESE POSITIONS
SN301-8CH
82
CAMERA SPECIFICATIONS
SP5 - CMOS Night Vision Camera
Camera Type.......................................................................................................... Weather Resistant Color
CMOS IR Bullet Camera
Image Sensor ........................................................................................................ 1/4" Color Sharp CMOS
Resolution............................................................................................................. 400 TV Lines
Outdoor Use .......................................................................................................... Yes
IP Rating ............................................................................................................... IP55
Focal Length.......................................................................................................... 6.0mm
Focus Type............................................................................................................. Fixed
Night Vision........................................................................................................... Yes
Number of IR LEDs and Range............................................................................... 11, up to 20ft
IR LED Control........................................................................................................ Automatic (CDS Sensor)
Min. Illumination .................................................................................................. 0 lux
IR Wavelength....................................................................................................... 850nm
Video Output......................................................................................................... 5 PIN DIN
TV System ............................................................................................................. NTSC
Viewing Angle....................................................................................................... 65 Degrees
Electronic Shutter.................................................................................................. 1/60 ~ 1/100000 sec
BLC ........................................................................................................................ No
AGC ....................................................................................................................... Automatic
ELC ........................................................................................................................ Automatic
White Balance....................................................................................................... Automatic
Sun Shield............................................................................................................. Yes
IR Cut Filter............................................................................................................ Yes
Housing Material................................................................................................... Anodized Aluminum
Housing Color........................................................................................................ Black
Signal/Noise Ratio................................................................................................. >48dB
Camera Bracket..................................................................................................... Yes
Operating Temperature ......................................................................................... 14°F ~ 140°F
Operating Humidity .............................................................................................. 95%
Camera Power Input.............................................................................................. DC 12V 200mA
Power Adapter Input............................................................................................. 120V 60Hz
LED Power Indicator .............................................................................................. No
Dimensions ........................................................................................................... 3.125" x 2" x 4.375"
Weight .................................................................................................................. 0.6 lbs (with stand)
SN301-8CH
83
CAMERA SPECIFICATIONS
SP301-C - CCD Night Vision Camera
Camera Type.......................................................................................................... Weather resistant Color IR
.............................................................................................................................. CCD Camera
Image Sensor ........................................................................................................ 1/4" Color SHARP CCD
Resolution............................................................................................................. 420 TV Lines
Outdoor Use .......................................................................................................... Yes
IP Rating ............................................................................................................... IP65
Focal Length.......................................................................................................... 3.6mm
Focus Type............................................................................................................. Fixed
Optimal Focal Distance.......................................................................................... 20 ft
Night Vision........................................................................................................... Yes
Number of IR LEDs and Range............................................................................... 12, up to 15ft
IR LED Control........................................................................................................ Automatic (CDS Sensor)
Min. Illumination .................................................................................................. 0 lux
IR Wavelength....................................................................................................... 850nm
Video Output......................................................................................................... 4 PIN DIN to RCA
TV System ............................................................................................................. NTSC
Viewing Angle....................................................................................................... 60 Degrees
Electronic Shutter.................................................................................................. 1/60 ~ 1/100000 sec
BLC ........................................................................................................................ No
AGC ....................................................................................................................... Automatic
ELC ........................................................................................................................ Automatic
Gamma Correction ................................................................................................ >0.45
White Balance....................................................................................................... Automatic
Sun Shield............................................................................................................. Yes
IR Cut Filter............................................................................................................ No
Housing Material................................................................................................... Anodized Aluminum
Housing Color........................................................................................................ Black
Signal/Noise Ratio................................................................................................. >48dB
Camera Bracket..................................................................................................... Yes
Lens Mount type ................................................................................................... M12
Pan/Tilt/Zoom....................................................................................................... No
Operating Temperature ......................................................................................... -10° ~ 60°C / Degrees
Operating Humidity .............................................................................................. 98%
Camera Power Input.............................................................................................. DC 12V 300mA
Power Adapter Input............................................................................................. 120V 60Hz
LED Power Indicator .............................................................................................. No
Dimensions ........................................................................................................... 4.7”(L) x 2.5”(W) x 2.5”(H)
Weight .................................................................................................................. 0.7 lbs
SN301-8CH
84
CAMERA SPECIFICATIONS
SP500-C - CCD Long Range Night Vision Camera
Camera Type.......................................................................................................... Color IR CCD Camera
Image Sensor ........................................................................................................ 1/4" Sony Color CCD
Resolution............................................................................................................. 420 TV Lines
Number of IR LEDs and Range............................................................................... 24, up to 50ft
Outdoor Use .......................................................................................................... Yes
IP Rating ............................................................................................................... IP65
Focal Length.......................................................................................................... 6.0mm
Focus Type............................................................................................................. Fixed
Optimal Focal Distance.......................................................................................... 10 ft.
Night Vision........................................................................................................... Yes
IR LED Control........................................................................................................ Automatic (CDS Sensor)
Min. Illumination .................................................................................................. 0 lux
IR Wavelength....................................................................................................... 850nm
Video Output......................................................................................................... 4 PIN DIN to RCA
TV System ............................................................................................................. NTSC
Viewing Angle....................................................................................................... 60 Degrees
Electronic Shutter.................................................................................................. 1/60 ~ 1/100000 sec
BLC ........................................................................................................................ No
AGC ....................................................................................................................... Automatic
ELC ........................................................................................................................ Automatic
Gamma Correction ................................................................................................ >0.45
White Balance....................................................................................................... Automatic
Sun Shield............................................................................................................. Yes
IR Cut Filter............................................................................................................ No
Housing Material................................................................................................... Anodized Aluminum
Housing Color........................................................................................................ Black
Signal/Noise Ratio................................................................................................. >48dB
Camera Bracket..................................................................................................... Yes
Lens Mount type ................................................................................................... M12
Pan/Tilt/Zoom....................................................................................................... No
Operating Temperature ......................................................................................... -14°F ~ 122°F
Operating Humidity .............................................................................................. 98%
Camera Power Input.............................................................................................. DC 12V 500mA
Power Adapter Input............................................................................................. 120V 60Hz
LED Power Indicator .............................................................................................. No
Dimensions ........................................................................................................... 2.75"(L) x 5"(W) x 7.5"(H)
Weight .................................................................................................................. 1.0 lbs
SN301-8CH
85
CAMERA TROUBLESHOOTING
Before contacting technical support, please follow the troubleshooting tips below for solutions to common
problems.
Email:
Toll free telephone:
1.866.946.7828
Toll free fax:
1.888.771.1701
Online live web chat:
• Make sure yourTV/monitor is on the correct video input channel.This is NOT
channel 3. Common terms for this channel is INPUT, AV CHANNEL, LINE 1, LINE
2 and AUX. Please use your TV or VCR manual to correctly identify this channel
• If your camera is connected to aVCR/DVR, make sure that it is properly
connected to your TV/monitor
No picture/signal
• Check all connections to make sure they are secure and properly connected
• Check your power supply to ensure that the camera is powered up
• Cup your hands around the front of the camera and look at the LEDs.They
should be glowing red. If they are not, check the power supply
• Make sure your camera is not aimed at direct sunlight
• Adjust the sunshade by sliding it forwards to block out excess light
• Make sure nothing is obstructing the CDS sensor on the camera. If the CDS
sensor is blocked, night vision mode will be active and may produce extra light
in your camera’s picture
Picture is too bright
Picture is too dark
• Move your camera to another location
• If using at night, make sure your camera’s subject is no more than 15ft away
(may vary based on amount of ambient light available)
• If using during the day, your camera may not be getting enough light. Adjust
the sunshade by sliding it backwards to let in more light
• Check the brightness and contrast settings on yourTV/monitor
• If your camera is connected to aVCR/DVR, check the brightness and contrast
settings on the VCR/DVR
• Move your camera to another location
• The night vision turns on automatically when light levels drop.Try the camera in
a pitch black setting. The area that it is in may have too much light and may not
activate the sensor
Night Vision is
not working
• Cup your hands around the front of the camera and look at the LEDs.They
should be glowing red. If they are not, check the power supply
SN301-8CH
86
MaximizeYour System
Thank you for purchasing a Defender™ Security System. We’ve taken every step possible to provide you with a
complete system, but you may want more. Maximize your security system with Defender™ upgrades and accessories.
CAMERAS
SP500-C
SP301-C
SPARTAN 5
Model #
Rating
Image
Sensor
Focal
Length
Resolution NightVision NightVision Indoor/
LEDs
Range
Outdoor
SP500-C
SP301-C
Best
1"CCD
6.0mm
3.6mm
420
420
24
50ft
Both
Better
1"CCD
12
25ft
Both
SPARTAN5
Good
1"CMOS
6.0mm
400
10
20ft
Both
PREMIUM ACCESSORIES
Expand your permeter or add signswindow stickers and other items to increase the visibility of your security.
60ft Expansion Wire
Aluminum Warning Sign
Window Warning Stickers
Durable Alum
Indoor Security System
Warning Sign
Security Yard S
SN301-8CH
MaximizeYour System
Thank you for purchasing a Defender™ Security System. We’ve taken every step possible to provide you with a
complete system, but you may want more. Maximize your security system with Defender™ upgrades and accessories.
CAMERAS
SP500-C
SP301-C
SPARTAN 5
Model #
Rating
Image
Sensor
Focal
Length
Resolution NightVision NightVision Indoor/
LEDs
Range
Outdoor
SP500-C
SP301-C
Best
1"CCD
6.0mm
3.6mm
420
420
24
50ft
Both
Better
1"CCD
12
25ft
Both
SPARTAN5
Good
1"CMOS
6.0mm
400
10
20ft
Both
PREMIUM ACCESSORIES
Expand your permeter or add signswindow stickers and other items to increase the visibility of your security.
60ft Expansion Wire
Aluminum Warning Sign
Window Warning Stickers
Durable Alum
Indoor Security System
Warning Sign
Security Yard S
SN301-8CH
VISIT US ON THE WEB!
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Product Information
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Specification Sheets
Software Updates
Firmware Upgrades
User Manuals
Quick Start Guides
Disclaimer
Defender does not endorse the use of any Defender products for illegal activities. Defender is not
responsible or liable in any way shape or form for any damage, vandalism, theft or any other action that
may occur while a Defender product is in use by the consumer.
SN301-8CH
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