Defender 8 Channel Security System User Manual

8 Channel H.264 Smart  
DVR Security System  
with Coaching iMenu and Indoor/Outdoor Night Vision  
Surveillance Cameras  
INSTRUCTION MANUAL  
V1.3  
SN301-8CH  
IMPORTANT! PLEASE READ!  
PRODUCT WARRANTY INFORMATION  
for information about your product’s warranty.  
We take quality very seriously. That is why all of our products come with a one year warranty from the original purchase  
date against defects in workmanship and materials. If you have warranty or support issues please contact us using any  
of the following methods:  
Phone: 1.866.946.7828  
DEFENDER USA  
60 Industrial Parkway #Z64  
Cheektowaga, NY  
USA 14227  
DEFENDER CANADA  
4080 Montrose Road  
Niagara Falls, ON  
Fax:  
Email:  
1.888.771.1701  
Canada L2H 1J9  
Warranty Terms  
1. Defender products are guaranteed for a period of one year from the date of purchase against defects in  
workmanship and materials. This warranty is limited to the repair, replacement or refund of the purchase price at  
Defender’s option.  
2. This warranty becomes void if the product shows evidence of having been misused, mishandled or tampered  
with contrary to the applicable instruction manual.  
3. Routine cleaning, normal cosmetic and mechanical wear and tear are not covered under the terms of this  
warranty.  
4. The warranty expressly provided for herein is the sole warranty provided in connection with the product itself and  
no other warranty, expressed or implied is provided. Defender assumes no responsibilities for any other claims  
not specifically mentioned in this warranty.  
5. This warranty does not cover shipping costs, insurance, or any other incidental charges.  
6. You MUST call Defender before sending any product back for repair. You will be sent a Return Authorization  
number with return instructions. When returning the product for warranty service, please pack it carefully in the  
original box with all supplied accessories, and enclose your original receipt or copy, and a brief explanation of the  
problem (include RA #).  
7. This warranty is valid only in Canada and the continental U.S.  
8. This warranty cannot be re-issued.  
CAUTION  
RISK OF ELECTRIC SHOCK, DO NOT OPEN MONITOR  
TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE THE COVER (BACK).  
NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.  
SN301-8CH  
3
TABLE OF CONTENTS  
TABLE OF CONTENTS........................................................................................................................... 1  
INTRODUCTION ................................................................................................................................. 3  
WHAT IS INCLUDED ............................................................................................................................ 3  
FEATURES ......................................................................................................................................... 4  
OPTIONAL ACCESSORIES ..................................................................................................................... 5  
BUTTONS AND CONNECTIONS .............................................................................................................. 6  
BASIC SETUP ..................................................................................................................................... 8  
Things to Consider Before Installation ........................................................................................................... 8  
Mounting the Cameras .................................................................................................................................. 8  
Wiring Diagram for Cameras.......................................................................................................................... 9  
CONNECTING ADDITIONAL DEVICES...................................................................................................... 9  
Connecting a USB Mouse............................................................................................................................... 9  
Connecting a Monitor .................................................................................................................................. 10  
Connecting a PTZ Camera ............................................................................................................................ 10  
POWERING ON DVR.......................................................................................................................... 10  
GETTING STARTED............................................................................................................................ 11  
Using the Mouse.......................................................................................................................................... 11  
Viewing Your Cameras ................................................................................................................................. 11  
FUNCTION MENU ............................................................................................................................. 12  
Function Menu Options ............................................................................................................................... 12  
MAIN MENU .................................................................................................................................... 15  
Using the Keyboard ..................................................................................................................................... 16  
Camera Setup .............................................................................................................................................. 16  
Record Setup ............................................................................................................................................... 18  
Network Setup Menu................................................................................................................................... 21  
Video Search................................................................................................................................................ 25  
Devices ........................................................................................................................................................ 27  
HDD ............................................................................................................................................. 28  
Alarm Setup................................................................................................................................. 30  
PTZ Setup .................................................................................................................................... 31  
Motion Detection......................................................................................................................... 32  
System Setup............................................................................................................................... 34  
Date and Time.............................................................................................................................. 34  
NTP Server................................................................................................................................... 36  
DST .............................................................................................................................................. 36  
Password Setup ........................................................................................................................... 37  
Video Setup ................................................................................................................................. 38  
Volume, Margins, and Privacy Zone ............................................................................................. 38  
Language .................................................................................................................................... 39  
System Information..................................................................................................................... 39  
Maintenance................................................................................................................................ 40  
SN301-8CH  
1
TABLE OF CONTENTS  
PLAYBACK....................................................................................................................................... 41  
Video Search................................................................................................................................................ 41  
File List ........................................................................................................................................................ 42  
Playback through DVR ................................................................................................................................. 43  
Computer Playback...................................................................................................................................... 44  
File Viewing................................................................................................................................. 45  
Software Functions ..................................................................................................................... 46  
NETWORK GUIDE .......................................................................................................................... 47  
Requirements.............................................................................................................................................. 47  
Connecting DVR to a Router......................................................................................................................... 47  
Finding your DVR’s IP address ...................................................................................................................... 48  
Preparing your Computer for Viewing the DVR ............................................................................................ 48  
Log in to the DVR......................................................................................................................................... 51  
Installing ActiveX Controls ........................................................................................................................... 51  
Viewing DVR Outside Of your Network ........................................................................................................ 52  
Option 1 ...................................................................................................................................... 53  
Option 2....................................................................................................................................... 54  
Testing Port Forwarding .............................................................................................................. 55  
If You Cannot Connect.................................................................................................................. 56  
DDNS Setup ................................................................................................................................................. 57  
Logging into Software ................................................................................................................................. 60  
ONLINE SOFTWARE .......................................................................................................................... 61  
Live Mode.................................................................................................................................................... 61  
PTZ Options ................................................................................................................................................. 62  
Other mouse options ................................................................................................................................... 62  
Playback ..................................................................................................................................................... 63  
Playing back footage ................................................................................................................................... 64  
Setup........................................................................................................................................................... 65  
Network setup menu................................................................................................................................... 71  
MOBILE VIEWING............................................................................................................................. 72  
DVR TROUBLESHOOTING................................................................................................................... 76  
DVR SPECIFICATIONS........................................................................................................................ 79  
CAMERA MANUAL ............................................................................................................................ 81  
What’s Included........................................................................................................................................... 81  
Features....................................................................................................................................................... 81  
Wiring Diagram for Cameras........................................................................................................................ 82  
Drilling Template ......................................................................................................................................... 82  
Camera Specifications.................................................................................................................................. 83  
Camera Troubleshooting.............................................................................................................................. 86  
ADDITIONAL ACCESSORIES ................................................................................................................ 87  
SN301-8CH  
2
INTRODUCTION  
Congratulations on your purchase of the SN301-8CH! This user friendly system will allow you to monitor and protect  
your home or business. The coaching iMenu makes setting up and using your DVR very easy with helpful information  
bubbles that appear to assist you. The SN301-8CH comes equipped with H.264 compression which allows you to record  
and store more footage using less space, so you will never miss an important event. This manual was written to ensure  
that you get the most out of your SN301-8CH DVR.  
WHAT IS INCLUDED  
DVR w/  
500GB Hard Drive  
DC12V Power Adapter  
for DVR  
Window Warning Stickers  
10ft RJ-45 Cable  
Camera Mounting  
Hardware  
Quick Start Guide  
RCA to RCA (Male) Cable  
1 Year Warranty  
Lifetime Live Customer  
Support  
Software and Manual CD  
IR Remote Control  
USB Mouse  
SN301-8CH-002 Package Includes:  
1 x 4 port power supply  
for Cameras  
4 x Indoor/Outdoor  
Night Vision  
5 x RCA to BNC  
Connectors  
4 x 60ft 4 PIN DIN  
to RCA (male)  
Power Cables  
4 x Camera Mounts  
1 x Power Adapter  
for Cameras  
Cameras  
SN301-8CH-008 Package Includes:  
2 x 4 port power supply  
for Cameras  
8 x Indoor/Outdoor  
Night Vision  
10 x RCA to BNC  
Connectors  
8 x 60ft 4 PIN DIN  
to RCA (male)  
Power Cables  
8 x Camera Mounts  
2 x Power Adapter  
for Cameras  
Cameras  
SN301-8CH  
3
FEATURES  
Record Over 1,000 Hours of Video with H.264 Compression  
The 500GB hard drive is designed for high capacity writing, this ensures long product life and accurate video storage.  
H.264 compression provides an amazing picture while saving almost 50% on storage space versus DVRs with MPEG-4  
compression. That means that your system is optimized for up to a month of surveillance.1  
Coaching iMenu  
As you scroll through different settings, helpful information bubbles will pop up to assist you. Learn what each setting  
means so that you can configure the system to your needs effectively.  
View Video Online with No Service Fees2 (Supports DDNS)  
Regardless of where you are in the world, you can view your DVR’s live or recorded video footage on any Internet  
accessible computer3 with Internet Explorer.  
Smart Phone Compatible  
The SN301-8CH is compatible with BlackBerry Bold 4 , Windows Mobile, Symbian operating systems, Android Phones  
and iPhones.5 This DVR allows you to utilize 3G technology, which is specifically designed to transmit your video and  
audio at higher speeds.  
Professional Grade Weather Resistant Cameras  
Four high resolution color cameras, made with Sharp6 image sensors, provide you with a clear and consistent picture  
at 420 TV lines of resolution. They allow you to better distinguish facial features, which can help in the positive  
identification of individuals. The cameras can be used indoors and outdoors. Each one is built with professional grade  
aluminum housing and a sunshade to help prevent glare, deterioration and rusting.7  
See in the Dark with Automatic Night Vision  
The cameras come equipped with night vision, allowing you to see any monitored area (up to 15ft away!8) in total  
darkness. Each camera has infrared LEDs that activate automatically when it becomes dark and deactivate during the  
day to save energy. You will always be able to see what is happening in your yard or at your business after-hours.  
Multiple Easy Backup Options  
You have several ways to backup your important video footage. A built-in USB port gives you the option of backing  
up and transferring your video footage with a USB flash drive or external USB hard drive.9 You can also connect to an  
external CD/DVD writer and burn your footage to a disc.  
Expandable System up to 8 Cameras  
Your security needs may change as your business grows or you acquire a larger property. With this system you can add  
up to 4 additional cameras to boost your level of security and monitor more areas. Any camera with a power supply and  
an RCA or BNC connection is compatible. Cameras in this system have the model number SP301-C.  
Included Mouse and Remote  
Navigate the onscreen menu with ease using the included USB mouse. You can also go through the iMenu using the  
convenient IR remote control.  
SN301-8CH  
4
FEATURES  
Advanced Motion Activated Recording  
You have the option to record video only when motion is detected which will save you time and conserve hard drive  
space. You can even set individual cameras to detect motion while the others continuously record. Advanced motion  
detection settings ensure that false alarms are not triggered—the easy motion detection “mask” allows you to block  
out areas with constant movement, such as roads or blowing trees so that only suspicious activity is recorded.  
Password Protection  
Set a password and stop unauthorized users from viewing your live or recorded footage and prevent them from being  
able to access and change the DVR settings or halt recording.  
24/7 Scheduled Recording  
You can fully customize a weekly recording schedule. Choose which days of the week and hours of the day you want  
to continuously record, motion record, alarm record, or not record at all. Each camera can be scheduled with different  
settings.  
Lifetime Live Customer Support  
Our customer support team can be reached by phone, by email and live web chat. Our experts will be happy to assist  
you in English, French and Spanish.  
1.  
Recording capacity may vary based on recording resolution and quality, lighting conditions and movement in the scene. Based on a 500GB hard  
drive, using lowest quality settings. Defender will not be held liable for any loss of data due to Hard Drive failure.  
Requires broadband router and broadband Internet connection–not included. Internet Explorer is required.  
Video playback software is not Mac compatible.  
2.  
3.  
4.  
5.  
Only compatible with BlackBerry Bold.  
Windows Mobile is a registered trademark of Microsoft. Symbian is a registered trademark of Symbian Foundation. iPhone is a registered  
trademark of Apple Inc. BlackBerry is a registered trademark of Research in Motion Limited. Defender is not affiliated with Windows Mobile,  
Symbian, iPhone or BlackBerry.  
6.  
7.  
Sharp is a registered trademark of Sharp Corporation. Defender is not affiliated with Sharp.  
Although the cameras are water resistant they are not waterproof. Cameras are not intended for use in direct exposure to water, rain  
or snow.  
8.  
9.  
IR illumination range up to 15ft (4.5M) under ideal conditions. Objects at or beyond this range may be partially or completely obscured, depending  
on the camera application.  
USB flash drive, CD/DVD writer, and external hard drive not included.  
OPTIONAL ACCESSORIES  
DF10W (60 ft. Extension Cable)  
SP5 CMOS Camera  
SP500-C CCD Camera  
For more optional accessories, please see the back of the manual or visit: www.defender-usa.com  
SN301-8CH  
5
BUTTONS AND CONNECTIONS  
DVR FRONT  
1
2
4
3
9
5
6
7
16  
8
10 11  
14 15  
12 13  
1. Power:  
2. HDD:  
Glows green when DVR is  
turned on  
Flashes when hard drive is  
in use  
7. Record:  
Press this to prompt  
manual record  
Rewinds playback footage  
Selection button  
Stops playback footage  
Plays playback footage  
Fast forwards playback footage  
Pauses playback footage  
Opens up sub menu  
8. Rewind:  
9. Enter Button:  
10.Stop:  
11.Play:  
12.Fast Forward:  
13.Pause:  
14.Function:  
15.Menu:  
16.PTZ:  
3. Directional Keys: Used to navigate through  
the menu  
For the remote control  
4. IR Sensor:  
5. Channel Selection: Selects channels to view. Press  
once to view first channel  
listed and a second time to  
Opens up main menu  
Opens up PTZ control buttons  
view second channel listed  
6. Screen View:  
Press once to view quad screen  
and twice to view eight  
DVR BACK  
1
2
4
3
10  
5
7
8
6
9
1. Mouse:  
Connect USB mouse here  
6. PTZ:  
Connects to two wire  
PTZ camera  
(before power up)  
2. VGA:  
Connects to VGA monitor  
7. LAN Connection: Connects to router  
3. Camera Connect: Camera connections for  
8. USB Connection: Connect USB drive here to  
eight cameras  
backup footage  
4. Audio Input:  
Connects to a microphone  
and/or audio supported  
camera (not included)  
9. Video Output:  
10.Audio Output:  
Allows you to attach two  
different monitors  
Connects to speaker/  
audio input  
5. Power Connection: Connect DVR to power source  
with this connection  
SN301-8CH  
6
BUTTONS AND CONNECTIONS  
REMOTE CONTROL  
1. Numerical Keypad: Buttons 1-4 will display the  
corresponding camera on  
full screen  
2. All:  
3. Menu:  
Switch to quad viewing mode  
Access the main menu and exit  
the current menu  
1
2
4. Select/Enter:  
5. Directional Keys: Allow you to navigate through the  
Allows you to select options  
3
menu  
6. Audio/Search:  
Searches and finds any channels  
that have an audio supported  
camera attached to it (not  
included)  
Mutes sound  
Rewinds footage  
Begins recording based on the 24  
hour schedule  
Pauses playback footage and  
starts/stops sequence mode  
4
7
11  
12  
13  
5
6
8
9
10  
7. Mute:  
8. Rewind:  
9. Record:  
10. Pause:  
11. Play:  
Calls up the playback menu  
12. Fast Forward:  
Fast forwards through playback  
footage and allows you to  
navigate the menu to the right  
13. Stop:  
Stops recording and/or playback  
footage  
MOUSE  
1. Select:  
Click this button to select  
highlighted object  
This wheel has no function on  
this DVR  
2
2. Scroll Wheel:  
3. USB Connection:  
3
4
Connects to the USB mouse port  
(top port) on the back of the  
DVR  
Pressing this exits the menu  
you are in. If you are in live view  
it will open the sub menu  
1
4. Deselect:  
SN301-8CH  
7
BASIC SETUP  
Things to Consider Before Installation  
The camera should be installed between 8 and 13ft above the area to be monitored  
Before screwing in the mount for the camera ensure there are no obstructions in the camera’s view  
Place cameras in the most strategic places where they can provide detailed, recorded video of every visitor.  
Having the camera in the open for people to see can help deter criminals  
To cover large, dark areas such as backyards, garages, and driveways, place cameras in strategic locations, such as  
on the roof or deck, this way, less cameras are needed to cover an area  
Ensure that the sunshade is positioned to avoid glare and be sure to position camera away from direct sunlight or  
other light sources  
For best results, the light in front of the camera should be about the same brightness as the light around the area  
or object being monitored  
Decide whether the camera will be wall-mounted, ceiling mounted or sit on a desk/table top. If you are mounting  
the camera on a wall or ceiling, use the included mounting hardware. We recommend that the mounting bracket is  
secured using the included screws for all installations  
Each camera comes with 60ft of video/power wire please make sure that you mount the cameras no more than  
60ft from the DVR. If longer wiring distance is required, 60ft extensions can be purchased (DF10W) from your local  
We recommend using a surge protected power bar to protect the camera’s internal circuitry  
Mounting the Cameras  
Adjust camera to desired viewing angle  
1. Decide if the camera will be wall-mounted or sit  
on a desk/tabletop. The camera can be adjusted  
for either mounting scenario by rotating it to the  
required position.  
2. Screw the mounting bracket into the camera’s  
mounting hole, turning it clockwise.  
3. Mount the camera in the desired location no  
more than 60 ft from the DVR unless you have  
purchased additional wiring. You may mount the  
cameras on a wall, ceiling or desk.  
4. Ensure that the cameras are strongly secured into  
the wall.  
5. Adjust cameras to the desired viewing angles.  
Ensure the camera is secured into place  
6. For additional help on mounting the cameras,  
please see the drilling template, located at the  
back of the manual.  
SN301-8CH  
8
BASIC SETUP  
Wiring for Cameras  
A
D
G
B
C
F
H
K
L
J
E
Instructions  
1. Plug 12V adapter (A) into electrical wall outlet or surge protecting power bar.  
2. Plug the single end of the four port power supply (C) into the male end of the 12V adapter (B).  
3. Connect the 4PIN DIN female connection on the camera (E) into the 4PIN DIN male connection on the 60ft video  
power wire (F).  
4. Plug the power jack (G) from the 60ft video/power wire into one of the ports of the four port power supply (D).  
5. Attach the BNC to RCA connector (L) to the video inputs (J) on the back of the DVR.  
6. Connect the yellow male RCA plug (H) from the 60 ft cable to the BNC to RCA (K) connector on your DVR.  
7. Repeat the above steps for all of the included cameras.  
CONNECTING ADDITIONAL DEVICES  
Connecting a USB Mouse  
It is recommended to connect the included USB mouse  
before powering on the DVR. This will speed up the  
initializing process as well as make the DVR easier to use.  
Plug Mouse into first USB port  
1. Plug the USB connection on the mouse into the top  
USB connection on the back of the DVR.  
SN301-8CH  
9
BASIC SETUP  
Connecting a Monitor  
Plug in BNC to RCA connector  
Plug RCA cable to BNC  
1. Connect a BNC to RCA connector to the top VIDEO OUT connection on the  
back of the DVR.  
2. Plug the RCA cable into the BNC connector.  
3. Attach the other end of the RCA cable to a yellow RCA video input on your  
TV/monitor.  
4. Switch the TV/Monitor source to view the DVR. (Consult the TV/Monitor  
manual for instructions on how to switch the video source)  
5. The bottom video out is for a second monitor. Plugging an RCA cable into  
this video out would be the same as plugging it into the top video output.  
Connecting a PTZ Camera  
The SN301-8CH supports a 2 wire RS-485 connection  
for a PTZ camera to be connected (PTZ camera not  
included). Please see the PTZ camera manual for further  
instructions on required connections and settings.  
1.  
2.  
To connect a two-wire PTZ camera:  
1. With a small flat head screwdriver, unscrew the  
screw on the top of the opening.  
3.  
2. Insert the wire into the hole below the top screw  
while it is still unscrewed  
3. Re-tighten the top screw, this will lock the wire  
into place. Pull lightly on the wire to make sure it is  
secure.  
4. For further instruction on connecting your PTZ  
camera, please see the PTZ camera’s instruction  
manual.  
POWERING ON DVR  
1. Insert the included power cord into the included  
Connect to a power source to turn on DVR  
power supply.  
2. Plug the power cord into a power outlet (surge protected  
power outlet recommended).  
3. Insert the power supply wire into the rear DC 12V port on  
the DVR.  
After a few seconds the splash screen will appear and  
the DVR will start up.  
SN301-8CH  
10  
GETTING STARTED  
GETTING STARTED  
Now that you have powered up the DVR and properly connected it to a TV or monitor you are ready to begin setting up  
and using the DVR. This DVR is designed to be user friendly. You will notice the coaching iMenu information bubbles  
describing settings that you will find in the menu. As an added convenience the DVR will automatically begin recording  
once it is powered on as long as at least one camera is properly connected.  
Using the Mouse  
The included USB mouse makes using the SN301-  
8CH simple and efficient. Using the mouse will make  
controlling the DVR very similar to using a computer.  
It will allow you to easily click on items to select them  
and make desired changes. The mouse is not necessary  
for operation  
Make sure that the mouse is connected to the top USB  
port on the back of the DVR before powering on.  
Screen Viewing  
By double clicking one of the eight camera screens, the viewing mode will switch to full screen mode. Double clicking  
again will bring you to back to quad screen or eight screen mode. (depending on what was set before) From full screen  
mode you can zoom into an area of the screen. For more information on zooming in, please see “zoom” on page 14.  
Full Screen  
Quad Screen  
Eight Camera Screen  
Zooming in  
SN301-8CH  
11  
FUNCTION MENU  
FUNCTION MENU  
The Function Menu can be accessed 3 different  
ways:  
Function Menu  
1. By right clicking the mouse.  
To access items on this menu with the mouse  
move the mouse pointer over the option to  
highlight it and left click. To exit, move the  
pointer off the menu and left click.  
2. Pressing select on the remote.  
To access items on this menu with the remote,  
use the arrow keys to move and when the  
option is highlighted, press select. To exit, press  
the menu button.  
3. Pressing the function button on DVR  
To access items on this menu with the front of  
the DVR use the navigational key pad on the  
front of the DVR to move and when the option is  
highlighted, press enter. To exit, press the menu  
button.  
Main menu  
Selecting this accesses the main menu. If the menu is  
locked, you may need to unlock first.  
To unlock the menu:  
1. You need to enter in the default device ID, user  
name and password.  
2. Type in the default device ID and password. The  
default device ID is 000000 the default user  
name is admin and the password is 123456.  
3. Once you have typed in the password, press the  
enter button to close the digital number pad.  
4. Click “APPLY,and the main menu will open.  
DEFAULT DEVICE ID:  
DEFAULT USERNAME: DEFAULT PASSWORD:  
00000 admin 123456  
Note: If this deafult Device ID username and password do not work for your DVR, please contact our customer  
support line at 1-866-946-7828 or email [email protected]  
SN301-8CH  
12  
FUNCTION MENU  
PTZ Camera  
Selecting this shortcut opens the PTZ menu. PTZ stands for Pan, Tilt, Zoom cameras (Not included). This menu option  
only controls compatible PTZ cameras that are properly setup in the device management section of the menu.  
PTZ setup menu  
The controls for the PTZ camera are as follows:  
Directional keys: Clicking on the directional arrows moves the camera  
in the direction of that arrow  
Zoom:  
Focus:  
Pressing the + zooms in and pressing the – zooms out  
Pressing the + focuses the picture and pressing the –  
takes the focus away. This is useful if an object is either  
close range or long range and is being displayed  
blurry  
Iris:  
Pressing the + lets in more light and pressing the –  
takes light out of the picture. This is useful for varying  
lighting situations as well as correcting backlight  
issues  
Slow Fast:  
This bar allows you to adjust the speed that the  
camera will move  
Cruise Setup:  
This function allows you to setup preset positions for  
the PTZ to follow, the PTZ camera will cruise through  
your set positions and times. Not all PTZ cameras have  
this function  
To set up cruise:  
1. Right click the mouse and open PTZ.  
2. Select “PTZ.  
3. Select the channel that the PTZ camera is connected to. (The PTZ  
camera must already be configured).  
4. Click on the STP text field and input the time (in seconds) for how long  
you would like the PTZ camera to stay at that position.  
5. Use the directional buttons to adjust the camera to the places you  
would like the PTZ camera to view in cruise mode. Press the SET  
button at each desired position.  
6. To review your set points, select the PRE text field and input the  
number you would like to view.  
7. Click “saveand then “exit.  
8. To Erase all Preset cruise points click the reset button
9. To start the PTZ cruise, Open the shortcut menu and select “start  
cruise. To stop the PTZ cruise, Open the shortcut menu and select“stop  
cruise.  
SN301-8CH  
13  
FUNCTION MENU  
PIP Mode  
PIP stands for picture in picture. This mode allows you to view camera one in full screen and up to two camera channels  
(of your choice) as smaller screens in either corner of the screen. You must have at least two cameras connected to your  
DVR for PIP mode to function properly.  
To turn on PIP mode:  
1. Right click the mouse and scroll to “PIP mode, once  
highlighted, two options will appear, 1x1 and 1x2.  
2. 1x1 allows you to view camera one in full screen  
and another camera in the lower left corner of the  
screen. 1x2 allows you to view camera one in full  
screen and two other cameras in the bottom left  
and right corners of the screen.  
3. For both options, clicking on the small camera  
screen will change the camera that you are viewing.  
4. To exit PIP mode, right click the mouse.  
PIP Mode 1x1  
PIP Mode 1x2  
Zoom  
When viewing a camera in full screen mode, your function menu gives you an option to zoom in. This is good if you  
would like to get a better view of something that you are monitoring.  
To zoom in:  
1. Double click the screen you would like to zoom in on. This will open to full screen mode.  
2. Right click the mouse, scroll to “Zoom”and press select.  
3. Using the mouse, click and drag a square around the area you would like to zoom in on.  
4. Once the square has been set, release the mouse button and the screen will zoom in on the selected area.  
5. To exit the zoomed in screen, right click the mouse.  
Video Search  
Selecting this shortcut prompts the video search menu to appear. This allows you to search through the previously  
recorded footage. For more information on the video search menu, please see PLAYBACK.  
Mute  
If you have connected audio enabled cameras to the DVR you can mute all noise being recorded by selecting the mute  
option, open the function menu again while in mute mode to turn mute off.  
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FUNCTION MENU  
Manual Rec  
Selecting this shortcut prompts the DVR to begin recording (if it is not already recording). This will override any schedule  
that is set  
Start Rotate  
1. Right click the mouse and select “Start Rotate, the cameras will then start sequencing through.  
2. To stop auto sequence, double click the screen and you will return to the quad view screen.  
Start Cruise  
Selecting this option prompts the PTZ cruise to start (if you have set up the PTZ cruise). Selecting it again will stop the  
PTZ cruise  
GUI to LCD (VGA)  
Selecting this option changes the menu access from GUI output to LCD (VGA) output. If you connect the DVR to a  
television and the DVR is set to LCD (VGA) the buttons will have no function. You may do a blind switch by pressing the  
following keys on the DVR. (Function >> UP >> ENTER) This will return your DVR to GUI mode and the buttons will  
function normally.  
MAIN MENU  
1. The main menu can be accessed by pressing the menu button on the front of the DVR or by selecting it from the  
function menu.  
2. To access the main menu with the mouse, right click and select main menu from the function menu. On the DVR  
front panel and remote, press the “menu”button.  
3. To select anything from the main menu, left click the mouse, press select on the remote or press “enter” on the  
front of the DVR.  
4. When you access any sub-menu there are a few options that may be available on the bottom of the page.  
Main Menu  
The options include:  
1. Default: This button will restore all settings on the  
current page to the default settings.  
2. Apply: This button will apply and save changes made  
to the current menu page.  
3. Exit:  
To exit the current menu, select exit at the  
bottom of the screen.  
Note: All sub menus have some or all of the above options.  
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MAIN MENU  
USING THE KEYBOARD  
The keyboard is used when typing in passwords, dates and labeling/naming certain things. This keyboard will appear  
multiple times when working with your DVR.  
1. Select the letters you would like by pressing select. By selecting the “ABC” tab on the side, you will change the  
letters to be lower case and selecting it again will change the letters to numbers and again from numbers to upper  
case letters. To erase, select the backspace button ( ).  
2. When you have typed in what you like, press the enter button ( )on the keypad to close the keyboard.  
Keyboard(s)  
DISPLAY SETUP  
The display setup menu allows you name each camera, adjust where the title of the camera appears on screen, adjust  
the color of each camera, turn cameras on and off as well as decide on where the time will be displayed on screen.  
Title  
This will be the name of the camera that is displayed on screen. It is good to name the camera something to reflect what  
the camera is monitoring. Ex. Garage or Driveway. A maximum of 8 characters can be used.  
To change the title of the cameras:  
Display Menu  
1. Select the camera that you would  
like to adjust the settings for.  
2. Select the camera title option  
under the camera number you  
would like to change and  
keyboard will appear.  
a
2. Enter the title of the camera you  
would like then select enter to  
close the keyboard.  
3. Select “apply” from the main  
camera menu to save  
your changes.  
4. Repeat for all desired cameras.  
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MAIN MENU  
Position  
This will determine where the camera title will be displayed in the camera viewing window.  
To change the position of the title:  
1. Select the position option and a drop down list will open.  
2. Select the position where you would like the title to appear on the camera screen. If you would like the name NOT  
to display, set the position to “OFF”  
3. Repeat for all desired cameras.  
4. Select “apply”to save the changes.  
Color  
Clicking this button will allow you to adjust the image settings for an individual camera.  
To adjust the color on a camera:  
Color Setup  
1. Select the color setup button and a full  
screen view of the selected camera will  
appear along with scroll bars to adjust Hue,  
Brightness, Contrast and Saturation.  
2. To adjust each bar, make sure it is  
highlighted in red. To turn the settings up  
and down, click and drag the bar in the  
center.  
3. Once you have adjusted the color to your  
liking, select “apply” and then “exit” to  
return to the camera menu.  
4. Repeat for all desired cameras.  
Live  
Choose whether or not to display a camera in live viewing mode. The camera will record and playback normally, it just  
will not appear on the live viewing screen. This is beneficial so that only authorized users can see what the camera is  
viewing.  
To turn the live viewing of a camera on or off:  
1. Select the live option and a drop down list will open.  
2. Select “enable”or “disable”from the drop down list to turn the camera on or off.  
3. Repeat for all desired cameras.  
4. Select “apply”to save the changes.  
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MAIN MENU  
Live Time Display  
This DVR gives you an option to display the time while it is recording and while it is in live view mode. The default  
setting has both time displays set to “enable.  
If you would like to turn either live view time display or record time display off or on:  
1. Select the live time option or record time option and choose either “enable”or “disable”.  
2. The time display will now be changed.  
3. Select “apply”to save settings.  
Copy to  
This DVR gives you an option to copy all display selections from one camera to another, or all cameras.  
To copy settings from one camera to other cameras:  
1. Select the copy to option and choose a camera number or “all”cameras.  
2. The settings from the currently viewed camera will now be copied to the camera(s) selected from the drop down  
list.  
3. Select “apply”to save settings.  
RECORD SETUP  
This option allows you to turn on or off each camera, pick a video quality, adjust the frame rate, pick a resolution, enable  
or disable audio recording, pick a recording mode (time schedule or always), set the file pack time (recorded video size  
in minutes) and copy settings from one camera to another.  
Record (Enable/Disable)  
To turn channels on or off from recording:  
1. Select the drop down menu beside the channel(s) you would like adjusted.  
2. Highlight whether you would like the camera enabled or disabled and press select.  
3. Select “apply”to save settings.  
Record Setup Screen  
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MAIN MENU  
Quality  
To change the quality of the recorded video:  
1. Select the drop down menu beside the channel(s) you would like adjusted.  
2. Highlight the quality you would like to change to (Best, better, or good) and press select.  
3. Select “apply”to save settings.  
Frame Rate  
This DVR has the capability of changing it’s FPS, this means that with higher FPS the recorded video will be smoother  
and better quality, lower FPS will result in a choppy video (that takes much less space on your harddrive).  
To adjust the frame rate of recorded video:  
Set FPS Screen  
1. Select the drop down menu beside the  
channel(s) you would like adjusted.  
2. Highlight either “fixed” or “manual” to  
select the framerate option.  
3. If you select fixed it will set the DVR to  
record the same on every channel at the  
most efficient setting.  
4. If you selected manual, a framerate setup  
button will appear next to the drop down  
list, click on this button.  
5. The framerate setup screen will now open  
and you can choose either CIF, HD1 or D1,  
and the exact amount of frames per second  
you would like each camera to record at.  
(more frames per second will decrease the  
amount of video time that your harddrive  
can accomodate)  
6. You can choose to copy settings from one camera to another by using the copy options under the FPS settings.  
7. Select “apply”to save settings.  
Audio Rec.  
To turn audio recording On or Off:  
1. Select the drop down menu beside “Audio Rec.  
2. Highlight which camera you would like the audio to record from and press select. This has to be an audio supported  
camera (not included) and it must be connected to the RCA audio input at the back of the DVR.  
3. Select “apply”to save settings.  
Note: Higher quality and resolution settings use up more space on your hard drive.  
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MAIN MENU  
Pack Time  
The DVR allows you choose the maximum length that each recorded video clip will be. This is for backup purposes.  
To adjust and/or set a pack time:  
1. Select the drop down menu beside “Pack Time.  
2. Highlight the time you would like each recorded video clip to be (15, 30, 45 and/or 60 min) and press select.  
3. Select “apply”to save settings.  
Record Schedule Setup  
The DVR allows you choose whether it always records, or if it records based on a set schedule.  
To program your DVR to always record:  
1. Select the drop down menu beside “Mode.  
2. Highlight the word “always”and press select.  
3. Select “apply”to save settings.  
To set your DVR for schedule record:  
1. Select the drop down menu beside “Record Mode.  
2. Highlight the words TIME SCHEDULE RECORD and  
press select.  
The default schedule is set to general record on a  
24/7 schedule.  
To customize your record schedule  
This DVR allows you to set different schedules for each channel, what days the DVR will follow the set schedule as well  
as select what record mode will be used. (Normal record, motion record or when the alarm is detected.)  
1. From the camera setup menu, make sure the DVR is set to “TIME SCHEDULE RECORD.”  
2. Highlight the word SCHEDULE (beside the record mode drop down list) and press select.  
3. This will bring you to a separate screen.  
4. Select the drop down list beside the word “CHANNEL, highlight and select the camera you would like to set that  
schedule for.  
To change the schedule:  
1. At the bottom of the schedule area, highlight the type of recording you would like to insert and press select, a check  
mark will appear in the corresponding box.  
Alarm record:  
(Red) Records only when motion is detected  
General Record: (Green) Constantly records  
No Record:  
(Transparent) Footage will not record at this time  
2. In the schedule area, scroll to the day and time you would like to adjust (to record, alarm record or no record) and  
press select. The time slot will fill with the corresponding color.  
3. Repeat for all wanted times and days for each desired camera (or all cameras).  
4. Once you have set all schedules for the desired cameras, days, times and record modes select“apply”to save settings.  
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MAIN MENU  
Schedule Copy Function  
Selecting the COPY button will copy one days schedule and paste it into other days that you specify. This is useful if you  
customize a schedule for a particular day and would like to apply the same schedule for other days of the week.  
To copy one day’s schedule to another or all other days:  
1. Select the drop down menu beside the word “from.  
2. Highlight the day you would like copied.  
3. Select the drop down menu beside the word “to.  
4. Highlight the day you want the copied schedule to be pasted into.  
5. Highlight the “copy”button and press select, the days you had selected will all have the copied schedule in it.  
6. Once you have completed all desired schedules, select “apply”to save settings and “exit”to exit back to the record  
setup menu.  
Schedule Copy Function  
Note:  
Please be aware that you must  
set a schedule for each camera  
that is connected unless you  
decide to set all cameras to the  
exact same schedule.  
NETWORK SETUP MENU  
Network Menu  
The network setup menu is your gateway to viewing your  
footage online. This menu holds the information you need  
to set up on-line viewing. The DVR is pre-configured to work  
with most basic network setups and the values shown on the  
screen are the values you will be using to setup and view the  
DVR on a computer.  
The network setup menu allows you to configure all the  
settings necessary to view your DVR online. You can configure  
the way the DVR acquires an IP address, adjust which ports  
are used to communicate with the DVR, adjust your DNS as  
well as set your information for a DDNS account.  
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MAIN MENU  
Type:  
Determines how the DVR will acquire an IP address; DHCP, Static or PPPoE.  
DHCP:  
DHCP (Dynamic Host Configuration Protocol) address is the most common setup for home or office networks. This  
allows the DVR to automatically receive an IP address from the router. By default the IP mode will be set to DHCP and,  
in most situations this is acceptable.  
Static IP:  
Static IP addresses are manually assigned by an administrator. A static IP address would be beneficial if your internal IP  
address changes often. Most home or office networks today do not use static IP addresses. If you are unsure of whether  
you need a static or dynamic IP address, please contact your network administrator.  
PPPoE:  
Used for DSL services where individuals connect to a DSL modem. It is recommended to store the PPPoE information  
in the router, if the PPPoE information is not stored in the router, the DSL modem will need to be configured. If you are  
using a PPPoE connection, contact your Internet Service Provider for your PPPoE name and password.  
To adjust the type of IP Mode you are using:  
1. Select the drop down menu beside the word TYPE.  
2. Highlight the IP Mode you would like to use and press select.  
3. Select “apply”to save settings.  
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MAIN MENU  
Media Port:  
This port is used to initiate communication to the DVR. The media port is entered at the end of the IP address to connect  
to the DVR. If using the default port (80), your Internet browser will automatically add port 80 at the end of the address,  
even though it may not be visible. If using a port other than 80, you will need to add that port to the end of the IP  
address when typing it into the web browser. (Ex. If using port 2000 and the IP address is 192.168.1.103 you would type  
Web Port:  
The web Port is used to initiate the communication to the DVR. It is used as a gateway to the main port. The web port  
should be left as 80 unless port 80 being blocked by your ISP.  
To Change the port you are using:  
1. Select the drop down menu next to the port you would like to change and a keyboard will appear.  
2. Type the port number you would like to use then select enter to close the keyboard. The ports cannot be the  
same number  
3. Select “apply”to save your changes.  
IP ADDR:  
(IP ADDRESS). The numbers here represent the Internal IP address of your DVR. If your DVR is not properly connected to  
the router, the address will appear as 0.0.0.0. or the words “getting IP”will be displayed  
To acquire an IP address:  
Make sure the DVR’s IP mode is set to DHCP  
Once adjusted to DHCP, selectapply”to save and exit the menu  
Unplug the power cable from the DVR  
Connect the included network cable from the back of the DVR to your router  
Plug the power cable back into the DVR  
Enter the network setup menu to verify that the IP Address is displayed on the network setup  
Note: The internal IP address is the most important number on the Network Setup Menu screen and  
the Ports will be used to set up Port Forwarding which is necessary for viewing the DVR outside  
of the current network.  
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MAIN MENU  
DNS:  
Stands for “Domain Name System” and is for advanced network setup. DNS is used to convert common names into  
website IP Addresses. It is best to leave these settings as is as it us usually the same as the router.  
To Change the DNS address:  
1. Highlight and select the number next to DNS and a keyboard will appear.  
2. Type the number you would like for a DNS address then select enter to close the keyboard.  
3. Select “apply”to save your changes.  
DDNS:  
DDNS (Dynamic Domain Name Service) This Menu option allows you to set up a common name for the DVR instead  
of typing in an IP address. This feature is used if you have a Dynamic IP address from your ISP and the IP address is  
constantly changing. The setup for DDNS on your computer is in networking guide on Pg 61.  
To setup your DDNS on the DVR:  
1. Highlight and select DDNS setup.  
2. Highlight “DDNS”and change from “disable”to “enable.  
3. Highlight server, this should be set to DynDNS. Choose your DDNS provider from the list.  
4. Highlight “HOST NAME”and press select, the keyboard will appear to input your host name.  
5. Highlight “USER NAME”and press select, the keyboard will appear to input your user name.  
6. Highlight “PASSWORD”and press select, the keyboard will appear to input your password.  
7. Once all the proper information is inserted into the boxes, select “apply”to save your settings.  
See DDNS Setup for more information on the DDNS setting.  
DDNS Setup  
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MAIN MENU  
VIDEO SEARCH  
This option allows you to search through your previously recorded footage and find footage recorded from particular  
dates and times. You can access the video search menu by pressing play in live monitoring mode, from the shortcut  
menu or by selecting the “Search”option on the main menu.  
Record Search Screen  
To access and play back footage from a particular date and time:  
1. Select the channel you would like to view recorded footage from (1) and press select. Then, highlight and select a  
date you would like to view footage from (2) a keyboard will appear for you to input the date that you would like to  
see footage from. Highlight and select search (3) to open up the search times for that date.  
Once you have searched for a particular month, you can view times and footage from each day of that month  
by double clicking on the day in the calendar below (7)  
The days and times that have Motion/Alarm recorded footage stored on them are red in the time schedule (4)  
The days and times that have General Recording stored on them are green  
If the time is not red or green, it means there was no recording during that time  
3. To search for a particular time on a set date, highlight the time you would like to watch (4) and press select, a  
keyboard will appear to input the start time of the footage you would like to view. Click on Playback (6) to start  
viewing from that date and time.  
4. If footage was recorded within the selected date and time slot, the footage will begin to play. If nothing was  
recorded, a screen will appear and read ”no record file found. Check your Date/Time and try searching to see what  
video footage is available.  
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MAIN MENU  
Detail File List  
This DVR allows you to view the file list for each day that you have recorded footage. The file list allows you to see what  
the type of recording was (normal, motion detection), the date and time the footage was recorded, the size of the  
footage, as well as gives you an option to backup particular recorded events.  
To access the file from the video search menu:  
File List Menu  
1. Pick a channel you would like to view footage from, then access  
the search option and select the date input area. A keyboard will  
appear to input the date you would like to see the footage from.  
2. Once the proper date has been entered, highlight and select  
“search” to open up the available times for that date. The days and  
times that have recorded footage stored on them are highlighted  
red or green. Make sure that there are days that have recorded  
footage on them.  
3. Select the Date you wish to view the file list from.  
4. Select the file list button and a separate screen will appear. This  
screen will have a list of all the recordings from that day.  
5. If you would like to filter out the types of recordings on this list, select what type of recording you would like to  
see from the drop down menu next to the word “TYPE. You can view only alarm (motion) recordings, only normal  
recordings or all recordings.  
6. The list displays the following information (from left to right).  
• CH:  
The channel with recorded footage  
• Time:  
• Size:  
• Type:  
• BAK:  
The time range that the footage was recorded  
The size of the file – the larger the file the longer the video clip  
The type of footage that was recorded (Alarm or Normal)  
Allows you select video clips to backup onto a USB device  
7. The buttons along the side of the list, when highlighted and selected do the following:  
• First:  
• Prev:  
• Next:  
• Last:  
• All:  
Brings you the beginning of the list (oldest footage first)  
Brings you back a page if not already on the first page  
Brings you forward a page  
Brings you to the last page of recorded footage (most recent footage is last)  
Selects all footage on the page to be backed up  
• Reverse: Inverses the selected and non-selected footage for backup  
• Backup: Prompts back up of the selected video clips  
• Exit:  
Exits the file list  
Log List  
To view the log of files in the order that they were recorded, select the Log button on the bottom of the video search  
screen. Here you can choose to view files based on record type and time frame.  
1. Select the record type and time frame and press the search button, the list of files will come up on the screen.  
2. Here you can select and playback, or backup any of the files.  
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MAIN MENU  
Backup  
Your DVR allows you to backup footage onto a USB device, USB HDD, or a USB CD/DVD burner and play it back on  
your computer.  
To Backup footage onto USB device:  
Connect USB device into bottom USB port  
1. Make sure a USB device or USB burner is  
plugged into the proper USB connection on  
the back of the DVR.  
2. Access the file list from the particular day you  
would like footage backed up. (Instructions  
on Pg. 26)  
3. Highlight and select the box under the word  
BAK next to the video clip(s) you would like  
backed up.  
4. Select the backup button.  
5. This will prompt the DVR to begin backing up  
footage to the USB device or USB burner.  
6. Once the selected footage has backed up onto  
the USB device or USB burner, highlight and  
select “exit”to exit the menu.  
7. To view the backed-up footage on your USB  
device please see“computer playback”section  
of the manual. (Pg. 45). To view the backed  
up footage on a CD/DVD, follow the basic  
instructions for your CD/DVD player.  
Note: The Backup format is .264 and will require a  
player or conversion program to play the file.  
Video clips can also be played back using the web  
viewer.  
DEVICES  
Selecting this menu option opens up a separate sub menu that allows you to select and configure the options for each  
particular device associated with the DVR. The devices include:  
Devices Menu  
HDD:  
Alarm:  
PTZ:  
Hard disk drive  
Internal alarm settings  
PTZ camera setup (PTZ  
camera not included)  
Mobile:  
Online mobile viewing  
setup  
Motion Detection: Motion detection settings  
Exit: Exits the menu  
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MAIN MENU  
HDD  
This menu option gives you information about your HDD (Hard Disk Drive), allows you to enable overwrite mode, and  
format the hard drive and/or USB drive.  
The information that this option gives you includes:  
HDD Status:  
Displays the current operating status of the hard drive. If the Hard Drive is functioning  
normally it will display “OK”  
Total Space:  
Avail Space:  
Tells you how much space you have altogether on your HDD  
Tells you how much space you have available to record on the HDD before all the HDD  
space is used up  
AvailableTime: Amount of remaining time available to record  
HDD Management Menu  
Overwrite  
When the HDD has overwrite enabled, it will record over the oldest footage once the HDD fills up instead of stopping  
the recording, this way the DVR is always recording. If you want to stop recording when the HD is full, set overwrite  
to “Close.  
To Enable/Disable overwrite mode:  
1. Select the drop down menu beside “Overwrite.  
2. Select either “auto” to turn overwrite on, you can also set the DVR to overwrite for just a few hours or days, or  
choose “closeto turn overwrite off.  
3. Select “apply”to save settings.  
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MAIN MENU  
HDD Format  
Formatting the HDD erases all recorded video and audio on your Hard Disk Drive. Formatting will not erase any of  
your custom settings on your DVR.  
To Format the HDD:  
1. Highlight the “Format HDD”button and press “select.  
2. A screen will come up asking you if you are sure you want to format everything on your HDD.  
3. Select “OK”to format the HDD or “cancel”to prevent formatting.  
4. It may take a few minutes to format the HDD. Formatting cannot be stopped halfway through.  
5. Once formatting has completed a screen will come up and let you know that the HDD has formatted successfully.  
6. Select “OK”then, exit the menu and the DVR will restart.  
FormattingHDDdoesnotchangeanysettings, itonlyerasesallyourrecordedfootage.  
USB Format  
USB format erases anything you have stored on your USB device. Before formatting, make sure your USB device is  
connected to the bottom USB port on the back of the DVR.  
To Format the attached USB drive:  
1. Highlight and select the “USB Format”button.  
2. A screen will come up asking if you are sure you want to format your USB device.  
3. Select “OK”to format the USB or “cancel”to prevent formatting.  
4. It may take a few minutes to format the attached USB. Do not remove the USB drive during this time.  
5. Once formatting has completed a screen will come up and let you know that the USB has formatted successfully.  
6. Select “OK”and you will have successfully formatted the attached USB drive.  
HDD and USB format buttons  
Warning Screen  
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MAIN MENU  
Alarm Setup  
The alarm menu allows you to adjust for which alarms you would like set, adjust time the internal buzzer will sound  
for as well as set email notifications. This DVR gives you the option to have email alerts sent when motion is detected.  
To turn on alarm:  
1. In the alarm menu go to the alarm notification(s) you would like to be notified on (HDD LOSS, HDD SPACE, VIDEO  
LOSS) and press select to open the drop down list.  
2. Highlight and select “ON”for each function you would like to be notified on.  
3. Next to the word “Buzzer, highlight and select the drop down list and highlight and select if you would like the  
alarm on or off.  
4. Next to the word “Duration, highlight and select how long you would like the alarm to sound for when the alarm  
is triggered.  
5. Once you have set the alarm settings to your liking, select “apply”to save your settings.  
To set notifications:  
1. In the alarm menu go to the notification(s) you would like (HDD LOSS, HDD SPACE, VIDEO LOSS) and select to open  
the drop down list.  
2. Highlight and select “ON”for each function you would like to be notified on.  
3. Highlight and select “apply”to save your settings.  
Nowthatyouhavesetwhichalarmsyouwouldliketobenotifiedon, youcansetupyourDVRtogiveanaudio  
alert when those alarms are triggered. You can also set up your DVR for an audio alert and/or email alert when  
motion is detected.  
Alarm Setup  
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MAIN MENU  
PTZ Setup  
PTZ setup allows you to input information for a PTZ camera. (PTZ cameras not included) The information must be  
entered in the DVR so that the DVR works with your PTZ camera and all its functions.  
To input the PTZ information:  
1. Find which camera channel the PTZ camera(s) are hooked up to and from that channels row on the PTZ setup  
menu, input the proper information for your PTZ camera.  
2. The information you need to select will be specified in the PTZ manufacturer manual.  
3. Choose to enable/disable cruise mode for the PTZ camera, once all the correct information is entered into the DVR,  
select “apply”to save changes.  
Mobile Setup  
The SN301-8CH is compatible with iPhones, BlackBerry, Windows Mobile and Symbian operating systems. The mobile  
setup menu allows you to input the user name and password you would be using to view your DVR through your mobile  
phone. It also allows you to adjust which port your phone will be viewing from. Port forwarding on the router must be  
configured for this port for mobile viewing to work.  
Instructions for viewing your DVR through a mobile phone are in the network guide of this manual on Pg 76  
Software is required to be installed on the mobile device  
To adjust the user name, password  
and server port for mobile login:  
Mobile Setup  
1. Select the column next to the setting  
you would like to change and a  
keyboard will appear.  
2. Type the name, password and port  
you would like then select enter to  
close the keyboard. (User name and  
passwords are case sensitive).  
3. Select “apply” from the main camera  
menu to save your changes.  
4. For more information about mobile  
setup please see Mobile Viewing  
(Pg. 76)  
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31  
MAIN MENU  
Motion Detection  
This menu option allows you to adjust the motion detection settings for each individual camera. The settings you can  
adjust include turning motion on or off, adjusting the sensitivity and selecting the motion detection area.  
To change the status of motion detection for each camera:  
1. Select the “status”drop down list under the camera you would like to turn motion detection on/off.  
2. Select “onor o”from the drop down list to turn the motion detection on or off for that camera.  
3. Repeat for all desired cameras.  
4. Select “apply”to save the changes.  
To change the sensitivity of motion detection for each camera:  
1. Select the “sensitivity”drop down list under the camera you would like to adjust the motion detection sensitivity.  
2. Select 1 to 5 from the drop down list to adjust the sensitivity. 1 is the lowest sensitivity and 5 is the highest sensitivity.  
3. Adjust the sensitivity for all desired cameras.  
4. Select “apply”to save the changes.  
Motion Detection Menu  
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32  
MAIN MENU  
MD Area  
MD area stands for Motion Detection area. This setting allows you to adjust particular areas of each camera where  
motion will and will not be detected. This is good if you had a camera pointed towards something that is always  
moving, such as a busy road. This way the DVR only records motion that is out of the ordinary, thus saving you HDD  
space and more days of recording.  
To adjust the MD area  
1. Select the setup option under to the camera you would like to adjust the motion detection area and a separate  
screen will appear with a red mask on the picture and a grid.  
2. The screen is fully red; this is because the DVR is automatically set to detect motion throughout the whole screen.  
3. To adjust the motion detection area for the desired cameras, highlight the squares where you do NOT want motion  
detected and press select. When the area is no longer shaded in red, the area will no longer  
detect motion.  
4. Once the motion detection areas have been determined, exit the screen by right clicking or pressing “ESC” then  
select “apply, to save settings.  
Note: It is most efficient to set this up using the mouse.  
Motion Area Mask  
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33  
MAIN MENU  
SYSTEM SETUP  
This menu option allows you to change system settings on your DVR. The settings you can change include:  
Date andTime: Adjust date, time and daylight saving time  
Password:  
Video:  
Language:  
Info:  
Turn the password function on/off as well as change the password  
Adjust video resolution as well as video standard  
Eight languages to choose from  
Gives you information about the device, software version, and the MAC address  
Maintenance:  
Allows you to adjust auto maintenance, reboot system, update system and re-load all of  
the default settings  
System Setup Menu  
Date and Time  
This menu option allows you to adjust the date and time, change the format of the displayed date, adjust the time  
format, set time zones and adjust the DVR for daylight saving time.  
1. Select the column next to the date you would like to change and a keyboard will appear.  
2. Type the date in the order of the selected format (listed above time format) then select enter to close the keyboard.  
3. Select “apply”to save your changes.  
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34  
MAIN MENU  
To adjust the Time:  
1. Select the column next to the time you would like to change and a keyboard will appear.  
2. Type the time in the order of the selected format (listed below date format) then select enter to close the keyboard.  
3. Select “apply”to save your changes.  
1. Select the scroll bar next to “date format” and a list will appear.  
2. Highlight and select the type of date format you would like.  
3. Select “apply”to save your changes.  
1. Select the scroll bar next to “time format”and a list will appear.  
2. Highlight and select the type of time format you would like. Choose between a 12 hour clock or a 24 hour clock.  
3. Select “apply”to save your changes.  
Time Setup  
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35  
MAIN MENU  
NTP Server  
You have the option of setting your DVR to sync its time to various web servers, so your DVR is guaranteed to have the  
correct time, and automatically adjust for daylight savings time.  
Time Setup with NTP options  
To set the DVR to sync with an NTP time server:  
1. Select the scroll bar next to NTP and select on.  
2. The NTP server options will come up once NTP  
is set to on, here you can choose one of three  
time servers.  
3. Choose a server and press the UPDATE NOW  
button, the time will be adjusted accordingly.  
DST (Daylight Savings Time)  
DST stands for daylight saving time; you can adjust the DVR to change automatically when daylight saving time  
approaches, this is so you don’t have to go back and do it yourself. You can also customize when the DVR changes  
for DST.  
To set the DVR to adjust for daylight saving time on its own:  
1. Select the scroll bar next to DST and a list will appear, turn DST on.  
2. Next to Mode, highlight default and press select to turn the automatic DST adjustment on.  
3. Select “apply”to save your changes.  
To customize the DVR’s daylight saving time adjustment:  
Time Setup with DST Options  
1. Select the scroll bar next to “DST mode” and a list will  
appear.  
2. Highlight “custom” and press select, a custom list will  
appear.  
3. Adjust the time you want the clock to go back an hour by  
adjusting the week and month next to “start time.  
4. Adjust the time you want the clock to go forward an hour  
by adjusting the week and month next to “end time.  
5. To adjust the week and month that DST changes, use the  
drop down list, highlight the week and/or month you  
would like and press select.  
6. Once everything has been adjusted to your liking, select  
“apply”to save your settings.  
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MAIN MENU  
Password Setup  
This menu allows you to set up to 7 users, each with their own ID, password, and permission levels.  
To set the Admin Password:  
1. Select the box next to “admin”and a checkbox will appear.  
2. Press the edit button to change the password. The edit password screen will appear.  
3. Select the text box beside User Name and enter in your ID using the keyboard that pops up.  
4. Beside password enable, select the drop down box and set it to ON.  
5. Type in your password and then type it in again to confirm, in the two text boxes that pop up.  
6. Select “apply”to save your changes.  
To Enable User Passwords:  
1. Select the box next to one of the Users (1-7) and a checkbox will appear.  
2. Press the edit button to change the password. The edit password screen will appear.  
3. Select the text box beside User Name and enter in your ID using the keyboard that pops up.  
4. Beside password enable, select the drop down box and set it to ON.  
5. Type in your password and then type it in again to confirm, in the two text boxes that pop up.  
6. Select “apply”to save your changes.  
To Enable User Permission Levels:  
1. Select the box next to one of the Users (1-7) and a checkbox will appear.  
2. Press the Permission button to change the password. The permission screen will appear.  
3. Select the boxes beside the permission you want to allow that user to have access to.  
4. You can also press the All button for the user to have all permissions, or clean to delete all of the permissions.  
6. Select “apply”to save your changes.  
User Setup Page  
Password Setup Page  
User Permission Page  
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MAIN MENU  
Video Audio Setup  
This menu option allows you to adjust the look and type of output, by changing the video system, resolution, and a  
range of other settings.  
To adjust your video system:  
Throughout the world there are two main video systems; NTSC and PAL. NTSC stands for National Television System  
Committee, and is used in parts of North America and Japan. PAL stands for Phase Altering Line and it is used in  
European countries. The DVR is automatically set to NTSC as Defender distributes DVRs to North America.  
To change the video system:  
1. Select the scroll bar next to “video system”and a list will appear.  
2. Highlight the video system you would like, NTSC or PAL.  
3. Select “apply”to save your changes, the system will restart.  
To adjust the resolution for a VGA device:  
1. Select the scroll bar next to “VGA resolution”and a list will appear.  
2. Highlight the resolution you would like. The higher the resolution, the better the quality will be but the more space  
it will use up on your HDD.  
3. Select “apply”to save your changes.  
To set the OSD device type:  
1. Select the scroll bar next to “OSD Device”and a list will appear.  
2. Highlight the device type you are using, VOUT, VGA, or AUTO DETECT.  
3. Select “apply”to save your changes.  
Auto Rotate Time:  
You can set the DVR to automatically switch channels every few seconds while in live mode.  
1. Select the text box beside Rotate Time, input the amount of time in seconds that you would like each camera view  
to play full screen on your DVR.  
2. Select “apply”to save your changes.  
Volume, Margin and Privacy Zones  
These options let you customize the look and sound of your recordings.  
To Adjust the Volume:  
1. Select the volume option and the volume screen will appear.  
2. Slide the cursor from 1 to 100 to set the volume, 1 being the lowest, 100 being the highest.  
3. Select “apply”to save your changes.  
To Adjust the Margins:  
1. Select the Margins option and the margin screen will appear.  
2. Slide the cursor from 0 to 36 to set the each margin 0 being the lowest, 36 being the highest.  
3. Select “apply”to save your changes.  
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38  
MAIN MENU  
Privacy Zone  
This DVR has the ability to allow you to have up to 4 privacy zones per camera, privacy zones appear as black areas on  
a live view screen and are never recorded, this is good if you have a safe or some other area that you do not wish to be  
viewed or recorded.  
Privacy Zone Screen  
To adjust the Privacy Zones:  
1. Select the Privacy Zone button in the Audio Video  
Setup screen, the Privacy Zone screen will appear.  
2. Choose the desired camera using the drop down  
box, turn provacy zone On by selecting the drop  
down box labelled “Privacy Zone.  
3. Place checkmarks beside the amount of privacy  
zones you wish to have (up to 4).  
4. Press the Mask Area setup option and the setup  
screen will appear.  
5. Click and drag the boxes around the screen to place  
them where you need privacy zones.  
6. Press the apply button to save your changes.  
Language  
This DVR allows you to set many different languages. The languages you have to choose from include: English, Italian,  
Portuguese, Spanish, Russian, Thai and French.  
To adjust the language:  
1. Select the drop down menu beside “ System Language.  
2. Highlight the language you would like and press select.  
3. Select “apply”to save your settings and exit the menu.  
4. The system will restart and open with your set language settings.  
System Information  
System Information Screen  
This area allows you to view information about your DVR.  
The information you can view consists of:  
The Device Name  
The Device ID  
The DeviceType  
The Serial Number  
The MAC Address  
The currently installed software version  
The IEVersion  
The HardwareVersion  
The KeyboardVersion  
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MAIN MENU  
Maintenance  
System maintenance allows you to load system default settings, set up your DVR for automatic maintenance, adjust  
system reboot, manually reboot the system as well as update the system with a USB device.  
To turn auto maintenance on or off:  
1. Select the scroll bar next to “auto maintain” and a  
list will appear.  
Maintenance Screen  
2. Highlight whether you would like auto maintain on  
or off and press select.  
3. Select “apply”to save your changes.  
To adjust auto reboot:  
1. Select the scroll bar next to “auto reboot” and a list  
will appear.  
2. Highlight how often you would like the system to  
reboot (daily, weekly or monthly) and press select.  
3. You can also adjust the time and day of week you  
would like the system to reboot. To do this, insert a  
time in the space next to the drop down list. (Based  
on a 24 hr clock)  
4. Select “apply”to save your changes.  
To update system:  
A system update can be done if there is new software available for your DVR model. This should only be done if a  
DEFENDER representative recommends it.  
2. Insert the USB flash drive into the back of the DVR.  
3. Select system update, it should take a few minutes to update everything.  
4. Once the update is complete your DVR will restart with the new software on it.  
To load default  
Loading default settings will restore all settings on your DVR to the default settings except your passwords and time  
adjustments.  
1. Highlight and select “load default.  
2. A screen will appear asking you if you are sure you want to restore the DVR to the default settings.  
3. If you want to restore default, select “OK”, if not, select “cancel.  
4. If you choose to restore the settings, the DVR will take a few minutes to load.  
5. Once loaded, the factory default settings will be set.  
To reboot the DVR:  
1. Select the “reboot” option, a screen will appear asking you if you are sure you would like to reboot the DVR. To  
reboot, press “OK.  
2. If you prompted to reboot the DVR, the DVR will shut down and start back up.  
To Power Off the DVR:  
1. Select the “Power Off”option, a screen will appear asking you if you are sure you would like to shut down the DVR.  
Press “OK”to turn the DVR off.  
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40  
PLAYBACK  
VIDEO SEARCH  
There are three ways to access the search menu for playback:  
1. Pressing the play button on the front panel or the remote of your DVR.  
2. Accessing the search menu by right clicking the mouse and selecting “video search.  
3. Accessing the main menu and selecting the video search option.  
Video search allows you to find footage recorded from particular dates and times  
5
1
3
2
6
4
7
To access and play back footage from a particular date and time:  
1. Select the channel you would like to view recorded footage from (1) and press select. Then, highlight and select a  
date you would like to view footage from (2) a keyboard will appear for you to input the date that you would like to  
see footage from. Highlight and select search (3) to open up the search times for that date.  
Once you have searched for a particular month, you can view times and footage from each day of that month  
by double clicking on the day in the calendar (4)  
The days and times that have Motion/Alarm recorded footage stored on them are red in the time schedule (7)  
The days and times that have General Recording stored on them are green  
If the time is not red or green, it means there was no recording during that time  
3. To search for a particular time on a set date, highlight the time you would like to watch (5) and press select, a  
keyboard will appear to input the start time of the footage you would like to view. Click on Playback (6) to start  
viewing from that date and time.  
4. If footage was recorded within the selected date and time slot, the footage will begin to play. If nothing was  
recorded, a screen will appear and read ”no record file found. Check your Date/Time and try searching to see what  
video footage is available.  
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41  
PLAYBACK  
File List  
This DVR allows you to view the file list for each day that you have recorded footage. The file list allows you to see what  
type of recording it was (normal, alarm/motion detection), the date and time the footage was recorded, the size of the  
footage and also the option to backup particular recorded events.  
To access the file list:  
File List Menu  
1. Access the search option and select  
the date input area. A keyboard will  
appear to input the date you would  
like to see the recorded footage from.  
2. Once the proper date has been  
entered, highlight and select search  
to open up the available times for that  
date. The days and times that have  
recorded footage stored on them are  
highlighted red or green. Make sure  
there are days that have recorded  
footage on them.  
3. Select the date you wish to view the  
file list from.  
4. Select the file list button and a  
separate menu will appear with a list  
of all the recordings from that day.  
5. If you would like to filter out the types of recordings on this list, select what type of recording you would like to see  
from the drop down list next to the word “TYPE. You can view alarm, normal or all.  
6. The list displays the following information (from left to right.)  
• CH:  
The channel with recorded footage  
• TIME:  
• SIZE:  
• TYPE:  
The time range that the footage was recorded  
The size of the file – the larger the file the longer the footage  
The type of footage that was recorded (Alarm or Normal)  
• SELECT: Allows you select video clips to backup onto a USB flash drive  
7. The buttons along the side of the list, when highlighted and selected do the following:  
FIRST:  
PREV:  
NEXT:  
LAST:  
ALL:  
Brings you to the beginning of the list (oldest footage first)  
Brings you back a page if not already on the first page  
Brings you forward a page  
Brings you to the last page of recorded footage (newest footage is last)  
Selects all footage on the page to be backed up  
INVERSE: Inverses the selected and non selected footage  
BACKUP: Prompts back up of the selected clips. For more information on backup see “Backup”(Pg. 26)  
EXIT:  
Exits the file list menu  
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PLAYBACK  
Playback Screen  
Playback Through DVR  
Once you have selected the footage you would like to view, press select and the footage will automatically play. Upon  
playing back the recorded footage, options on the bottom of the screen appear for you to manipulate the video. These  
options are also accessible though the front panel on the DVR as well as on the remote control.  
The options and their functions are as follows: (from left to right on the screen)  
Rewind:  
Pressing this rewinds the footage, the more times you press this the faster the footage will  
rewind (x2, x4, x8).  
Slow Forward:  
Play:  
Pressing this button slows down the playback footage. The more times you press this, the slower  
the video will playback.  
Footage plays automatically when selected from the playback menu, so pressing this button  
will play the footage if it is paused, rewinding or fast forwarding or stopped. (1/2, 1/4, 1/8 or  
normal speed)  
Pause/Forward:  
Fast Forward:  
Mute:  
Pressing this button once will pause the playback footage. After that, each time you press  
this button the playback footage will move forward a frame and pause again.  
Pressing this fast forwards the footage, the more times you press this the faster the footage will  
fast forward (x2, x4, x8).  
Selecting this option will mute the sound from the playback footage. Sound will only play  
though if you have an audio supported camera (not included) hooked up to your DVR.  
Volume Adjust:  
Adjusting this bar (from low to high) will adjust the volume of the sound from the playback  
footage. Sound will only play if you have an audio supported camera (not included) hooked up  
to your DVR.  
Exit:  
Selecting this option will exit the playback footage and return you to the playback search or file  
list option.  
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43  
PLAYBACK  
COMPUTER PLAYBACK  
When you backup footage onto a USB device you can view the backed up footage on your computer. Viewing your  
footage from your computer allows you more options for manipulating the video as well as for backing up footage  
directly to your computer.  
To view footage though your computer:  
1. Insert included software CD into disk drive and double click to install the playback software.  
2. Follow the installation guide until the end.  
3. Once everything has been successfully installed, insert USB device into USB port on computer. Make sure USB device  
has backed up footage on it.  
4. Open the playback software you installed.  
Software Installation  
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44  
PLAYBACK  
File Viewing  
Be sure that the playback software is open on your computer. Instructions differ depending on what files you would  
like to open and play:  
One Video  
1. Select  
and then files. Find the USB device file, or any other area where backed up footage would be stored  
on your computer.  
2. Make sure to view .264 Files.  
3. Select the file you would like to view and select open.  
4. Once you have selected open, the video will NOT play automatically. You must prompt the video to play.  
5. To view the footage you must select play  
, from the bottom menu. Once play is selected, the video will begin.  
An Entire Folder  
1. Select  
and then folders. Find the USB device file.  
2. Select the file you would like to view and select open.  
3. Once you have selected open, the video does NOT play automatically. You must select play  
.
Removing a File  
1. Select the file you wish to remove from the list and press  
2. You can also clear the entire playlist by pressing  
.
.
Computer Playback Software  
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45  
PLAYBACK  
Software Functions  
The software has many functions. The drop down menus allow you to adjust the video, the file menu allows you to open  
video files, and settings allows you to adjust certain settings in the software.  
Play Menu  
1
2
3
4
5
6
7
8
10  
11  
12  
9
The video functions from the play menu are as follows:  
1. Minute Bar:  
2. Play:  
Shows your progress of time through any footage being played  
Plays the footage.  
3. Pause:  
Pauses the footage.  
4. Stop:  
Stops the footage.  
5. Rewind:  
Moves the video backwards.  
Slows down video.  
6. Fast Forward:  
7. Forward Frame:  
8. Capture Picture:  
Moves the video forward a frame.  
This option takes a photo of the screen. When you select this option, a screenshot of the  
current video will be saved under a computer directory, the file location will appear  
beside the capture button.  
9. Volume Bar:  
Allows you to adjust the volume if you have recorded footage from an audio enabled  
camera (not included).  
10. Add Videos:  
11. Remove Videos:  
12. Clear All:  
Add a single video or a folder of multiple videos to the playback list.  
Remove a single unwanted video clip from the playback list.  
Clears all videos from the playback list.  
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46  
NETWORK GUIDE  
REQUIREMENTS  
You will need to have:  
The DVR connected to a router  
The router connected to the Internet  
A PC or laptop that is connected to the same router as the DVR. The PC can be  
connected by a wired or wireless connection  
Internet Explorer 6.0 or higher (to check your version of Internet Explorer  
open I.E. In the top Menu bar select “Help” and then select “About Internet  
Explorer. The version of I.E. will be displayed.)  
A genuine and fully updated version ofWindows XP, Vista or newer  
Note: The computer and DVR need to be connected to the same router for initial setup. A computer will  
not always be necessary at the location to view the DVR.  
CONNECTING DVR TO A ROUTER  
1. Power off the DVR by removing the power  
cable from the back of the DVR.  
LAN Cord Connection  
2. Connect the included network cable to the  
back of the DVR in the Ethernet port (LAN).  
3. Connect the other end of the network cable  
to an available port on the router.  
4. Power on the DVR by reconnecting the power  
cable to the back of the DVR.  
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47  
NETWORK GUIDE  
Finding your DVR’s IP Address  
By default, the DVR IP mode is set to DHCP. This means the DVR will automatically retrieve an IP address from the router  
that it is connected to. Unless your network requires a static IP address leave the DVR IP mode set as DHCP.  
1. Press “Menu.”  
2. Enter password if prompted. The default password is 123456.  
3. Select “NETWORK SETUP.”  
4. Make sure the “IP Mode”is set to DHCP. This setting is acceptable for most users.  
If the IP mode is not set to DHCP, use the drop down list next totypeand change the type so that it is set to  
DHCP. You must hit “apply”and exit for the DVR to restart and retrieve an IP address  
5. Write down your IP address, port and web port. This information will be used in the next few steps to view the DVR  
on your computer as well viewing the DVR over the Internet.  
ONCE ACQUIRED,  
YOUR IP ADDRESS  
WILL APPEAR HERE  
Note: If your router does not support DHCP, contact your network administrator to supply you with  
the proper IP information. If the DVR needs to store PPPoE (DSL/ADSL) settings contact your ISP  
(Internet Service Provider) for the proper IP address settings.  
Preparing Your Computer for Viewing the DVR:  
Every computer that is accessing the DVR will need to be configured to download and run ActiveX controls. This change  
only needs to be made one time on the computer that is accessing the DVR. This can be done by following either of the  
two methods below.  
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48  
NETWORK GUIDE  
Method 1:  
1. Open up Internet Explorer.  
2. Click on TOOLS.  
3. Click on INTERNET OPTIONS.  
4. Click on the SECURITY tab then the CUSTOM  
LEVEL button.  
5. Change the ActiveX settings listed below.  
Download signed ActiveX controls:  
PROMPT or ENABLED  
Download unsigned ActiveX controls:  
PROMPT  
Initialize and script ActiveX controls not  
marked as safe:  
PROMPT  
Run ActiveX controls and plug-ins:  
ENABLE  
Script ActiveX controls marked as safe for  
scripting:  
ENABLE  
If this is an option:  
Allow automatic prompting for file and  
code downloads:  
ENABLE  
6. Click OK.  
7. Click “apply.  
8. Close the options window.  
Note: This method needs to be done on every computer you wish to view your DVR from.  
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49  
NETWORK GUIDE  
Method 2:  
Add the DVR’s IP address to the Trusted Sites in Internet Explorer.  
1. Open up Internet Explorer.  
2. Click on TOOLS.  
3. Click on INTERNET OPTIONS.  
4. Click on the SECURITY Tab.  
5. Click on TRUSTED SITES.  
6. Click on the SITES button.  
7. Type in the IP address of the DVR in the following format:  
8. If“Require server verification (https:) for all sites ...”is selected you will  
need to uncheck the selection box.  
The IP address used in the example above is for internal  
network viewing. If you are trying to access the DVR from a  
remote location you will add the “External IP Address” to the  
trusted sites list. See Finding your External IP Address  
9. Change the default settings for the TRUSTED SITES zone to low. Click  
on DEFAULT LEVEL and change the security level of the zone to “Low.  
This can be done by running the slider to the bottom. This will allow  
ActiveX controls from the DVR to be downloaded and the DVR to be  
viewed on the computer.  
10. Click “apply.  
11. Click “OK.  
Viewing Your DVR on Your Computer  
Now that the computer is prepared to install the necessary ActiveX changes listed above you are ready to start viewing  
the DVR using your computer. Using Internet Explorer, type the IP address of the DVR into the address bar using the  
If the computer and the DVR are connected to the same router you can use the internal IP address to view the DVR. If the  
computer is not connected to the same router and is at a remote location you will need to use the external IP address for  
the DVR to view the DVR from that computer.  
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NETWORK GUIDE  
Log in to the DVR (Using Internet Explorer):  
1. By default the DVR will require a user to input a username and password before being able to view the DVR online.  
The default user name is admin and the password is: 123456  
Installing the ActiveX controls:  
2. There will be a yellow information bar that pops up below the address bar in Internet Explorer. Click on the yellow  
information bar and then select “Install This Add-on for All Users on This Computer…. Please be patient as the  
installation process can take 1-2 minutes.  
3. If your ActiveX settings are set correctly you will see the following dialogue box.  
4. Click “RUN.  
Once everything has installed and loaded, you will see the web player and the connected cameras.  
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NETWORK GUIDE  
VIEWING YOUR DVR OUTSIDE OF YOUR NETWORK  
Now that you have successfully viewed your DVR and cameras from a computer connected to the same router it is time  
to set up your router to view the DVR while at a remote location. This process is called “Port Forwarding” and you can  
find detailed instructions on how to complete the required steps at:  
BEFORE YOU BEGIN PORT FORWARDING YOU WILL NEED:  
The DVR connected to a router  
Your computer hooked up to the same network/router as the DVR  
The brand and model number of your router (this is usually located on the  
back or bottom of the router)  
Internet Explorer 6.0 or higher  
The Internal IP address of your DVR  
The port and web port numbers that the DVR is programmed to run off of. To  
view what ports are being used with your DVR see the network setup menu  
on your DVR.  
Note: Port forwarding is required if you want to view the DVR from a computer that is not connected  
to the same router.  
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NETWORK GUIDE  
OPTION 1: (recommended)  
This option gives you an audio enabled video that has step-by-step instructions on how to port forward your DVR for  
your specific router.  
1. Open up your web browser and go to:  
2. Once the site has loaded you will see a list with photos of different DEFENDER DVR models, select the SN301-8CH.  
2. You will then see a list with photos of different types of routers. Select the router most similar to yours.  
3. Once selected, another program will appear in a separate screen, select the get started icon in the bottom left  
corner.  
4. Make sure the volume is at a reasonable listening level on your computer and follow the instructions given in the  
appear window.  
5. Once you have completed port forwarding, see TESTING PORT FORWARDING on Pg 59.  
Select your DVR (SN301-8CH)  
Select your Router Model  
SN301-8CH  
Follow Instructional Video  
PLEASE MAKE SURE TO FORWARD PORT 80 AND 9000 FOR ONLINE VIEWING. IF YOU WOULD LIKE  
TO USE MOBILE VIEWING, BE SURE TO FORWARD PORT 1024 AS WELL.  
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NETWORK GUIDE  
OPTION 2:  
1. Open up your web browser and go to:  
2. Once the site has loaded, scroll down to the large list of routers.  
3. Find the type of router you have and select it.  
If you cannot find your exact router, select one that is similar to your router or made by the same company  
that made your router  
4. Once you select a router an advertisement will appear – select the“click here to skip this advertisement”text in the  
top right corner.  
5. On the next page there is a list of programs that require port forwarding, try to find instructions on port forwarding  
a DVR, if you cannot find any you can select any type of system as the instructions for port forwarding are similar  
for all products.  
DVR (Default = Port 80 and 9000).  
Theinstructionswillwalkyouthroughtheportforwardingprocessfromstarttonish.Yourroutermayrequire  
a user name and password, if you do not know this you may have to contact your Internet  
service provider.  
7. Once you have completed port forwarding, see TESTING PORT FORWARDING on Pg 58.  
Port forward Home page  
Select a Router most similar to yours from list  
PLEASE MAKE SURE TO FORWARD PORT 80 AND 9000 FOR ONLINE VIEWING. IF YOU WOULD LIKE TO USE  
MOBILE VIEWING, BE SURE TO FORWARD PORT 1024 AS WELL.  
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NETWORK GUIDE  
TESTING PORT FORWARDING  
If you would like to see if your port forwarding worked, follow these steps :  
2. Your External IP address will be listed on the top center of the screen, make sure to write it down. This is the address  
that you can use when not at home to connect onto your DVR.  
3. Open another web browser.  
5. You will see your external IP address and underneath it you will see a box saying “what port?”  
6. In the box, put the port numbers you set the DVR to. The default ports are 80 and 9000 (you have to forward both,  
please make sure you check both ports.)  
7. Click the check button and scroll down.  
8. You will see a message that tells you that it can successfully see your port. This means you have successfully port  
forwarded.  
9. If you receive an error message please view “IF YOU CANNOT CONNECT” on Pg. 60. If you’re still having trouble you  
can always contact DEFENDER’s 24/7 support team.  
Write down your external IP address  
Type in your the port you forwarded (Default port is 80)  
any way.  
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NETWORK GUIDE  
IF YOU CANNOT CONNECT  
If the remote viewing does NOT connect it could be due to one of the following issues:  
1. Make sure the browser is Internet Explorer 6.0 or higher and is on a Windows PC  
2. Make sure you forwarded both port 80 AND 9000 for TCP and UDP  
3. Make sure you properly installed of the controls (selected the yellow pop-up bar and ran all controls)  
4. Check all your network connections and go through the above steps again to make sure a configuration error  
was not made. You may have to configure PPPoE settings to match the settings provided to you by your Internet  
Service Provider (ISP). Consult your ISP for more information on your PPPoE settings  
6. A pop-up blocker is preventing the ActiveX controls from prompting you to install  
7. Your router is blocking your computer from using the external IP address from the same network as the DVR. Try  
connecting to the External IP Address from a computer that is not connected to the same network  
8. Port 80 is being blocked by your ISP (Internet Service Provider). Try changing the HTTP port to 2000. Port  
forwarding will need to be setup for the new port  
9. A DSL modem is preventing the connection because it is on a different sub-network. Contact your Internet service  
provider to assist with bridging the modem and router together  
Error / Page cannot be displayed  
Note: If you are having any problems with port forwarding, you can always contact DEFENDER’S 24/7  
technical support.  
Note: DEFENDER technical support cannot troubleshoot modems, since changing these settings can  
potentially render your modem inoperable. Bridging or any other modifications to the modem  
will need to be completed by the Internet service provider.  
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NETWORK GUIDE  
TOVIEW ONLINE SOFTWARE USING EXTERNAL IP ADDRESS  
lists your external IP address on the top of the page. Write down your external IP address.  
2. Open another Internet Explorer window and type in your external IP address, followed by the port you forwarded  
3. Follow the login screen for your DVR. The default password is 123456.  
4. Install any ActiveX controls or software settings that may appear.  
5. Once everything is properly installed, you will be viewing the online software. (Online software instructions can be  
found on Pg 64).  
DDNS (Dynamic DNS)  
Instead of having to type in the IP address to access the DVR online you can use DDNS to create an easy to remember  
website name. The DVR has a DDNS provider web address built into it. The following instructions are for DYNDNS.org.  
DYNDNS.org is not owned nor operated by DEFENDER and therefore support for DYNDNS.org will be done through their  
website.  
To Configure the DVR to Work with DDNS:  
1. Press Menu on the DVR and select “NETWORK.  
2. Highlight and select “DDNS setup.  
3. In the drop down menu next to “DDNS, highlight and select “enable.  
4. In the drop down menu next to “Server, highlight and select “dyndns.  
5. Fill out the host name, user name and password that you use for the DynDNS account you will create in the following  
pages.  
Fill out DDNS setup with DYNDNS account information  
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NETWORK GUIDE  
DynDNS SETUP  
The following instructions are for DYNDNS.org setup  
the address bar.  
2. Create a new account by clicking the “Create Account”link in the top right hand corner of the site.  
3. Enter your preferred user name, email address, and password.  
4. Optional information can be left blank, unless you would like to enter it.  
5. Read and agree to the acceptable use policy by checking the box and click “Create Account.  
6. An account verification email will be sent to the email address you supplied. You will need to follow the instructions  
listed on DNYNDS.org in order to complete the account activation.  
The next page has information about creating your host name  
DynDNS home page  
DynDNS Account Setup  
DynDNS Account Confirmation  
Note:  
The DynDNS sites are not owned nor  
operated by DEFENDER and therefore  
support for these services will be  
done through their web site.  
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NETWORK GUIDE  
LOG INTO THE ACCOUNT AND SETUP A DDNS HOST  
To set up a DynDNS name for your DVR:  
1. Enter the DYNDNS.org user name and password you created and click login.  
2. Click on the “Services”button located on the menu bar.  
3. Click on the “Dynamic DNS”link.  
4. Click on the “Get Started”link located on right side of the screen.  
5. Type in a desired host name. We recommend you use your name, family name or your business’name, as long as it  
is easy to remember.  
6. Choose a domain name from the drop down menu. We recommend using dyndns.org.  
7. In the IP address field, type in the external IP address that your DVR is connected to.  
8. Leave all of the other options as they are, and click “Create New Host.  
9. Follow on screen instructions to activate and view your free DDNS host name.  
10. Be sure to input the proper account information on your DVR’s DDNS setup menu before viewing.  
Select the Services Button  
Select Dynamic DNS  
Select “Get Started”  
Insert account info  
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NETWORK GUIDE  
TO VIEW DVR THROUGH HOST NAME  
1. Ensure that all your DYNDNS account information is entered into your DVR’s DDNS setup screen.  
2. Open Internet Explorer and type in your DVR’s host name that you created on your DYNDNS account.  
3. You will be prompted for a Password.  
Default Password: 123456  
4. Click OK and the DVR software and footage will appear.  
Note: If using a port other than 80, the port must be specified after your host name  
LOGGING INTO SOFTWARE  
1. If you created a DYNDNS account, type in your account’s host name in Internet Explorer. If you didn’t create an  
account you can use your external IP address in Internet Explorer (if on a different computer) or your DVR’s internal  
IP address in Internet Explorer (if on a computer connected to the same router).  
2. Before you view the online software you are asked to login with a password, you can use the admin or user  
password and the footage will appear.  
3. The login screen also has the option to adjust which connection you are viewing the software with (internet or  
LAN). Leave this option set to Internet.  
4. Default username is admin and password is123456.  
5. Once the password is inserted, select login and the DVR software and footage will appear.  
This is what the online viewing software will look like in live view:  
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ONLINE SOFTWARE  
Live Mode  
The first tab along the top of the screen for the online viewing allows you to view the DVR in live mode. From this mode  
the buttons along the side and their functions are as follows:  
1. PTZ Camera Controls:  
4
Selecting this function opens up PTZ control  
menu. For more information see “PTZ  
options”on Pg 66  
2. Cruise Setup:  
3
This function allows you to setup directions  
for the PTZ to follow, the PTZ camera will  
cruise through your set positions and times.  
5
Not all PTZ cameras have this function. For  
7
more information see “PTZ options”on Pg 66  
6
3. Record:  
8
Pressing this button prompts the DVR to  
record footage directly onto your computer.  
To stop the recording, press the record  
button again. The recorded footage will  
automatically save to the selected location  
on your computer. To select a location see  
“Settings”information on Pg 73  
1
4. Capture:  
Pressing this button prompts the DVR to take  
a snapshot of the screen and automatically  
save the picture to the selected location  
on your computer. To select a location see  
“Settings”on Pg 73  
5. Single Screen View:  
Selecting this will open up a full screen view  
of the screen you have highlighted  
6. Quad Screen View:  
Selecting this will open a quad screen view  
of all 4 cameras.  
2
7. 8 Screen View:  
The software is adaptable for other DVRs, selecting this would show 9 screens for an 8 channel DVR  
8. Volume Control:  
This controls the volume if an audio supported camera or microphone is connected (not included). Pointing and  
dragging the mouse across the volume bars turns the volume up and down. To mute the sound, click the speaker  
icon next to the volume bars  
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ONLINE SOFTWARE  
PTZ OPTIONS  
The controls for the PTZ camera are as follows:  
Zoom:  
Pressing the + zooms in and pressing the –  
zooms out  
Focus:  
Pressing the  
pressing the – takes the focus away, many PTZ  
cameras do this automatically  
+
focuses the picture and  
Iris:  
Pressing the + lets in more light and pressing  
the – takes light out of the picture, many PTZ  
cameras do this automatically  
Directional Keys: Clicking on the directional arrows moves the  
camera around  
To set up cruise:  
1. Move the camera to the places you would like the PTZ camera  
to cruise to and click the  
button at each desired position.  
button, the set positions will be cleared.  
2. If you select the  
3. Click save once you have set all positions you would like to  
cruise to.  
4. To start the PTZ cruise select  
again.  
, to stop the PTZ cruise select  
OTHER MOUSE OPTIONS  
When you right click the mouse a separate menu appears and allows you to preform the following functions:  
Open or close individual windows:  
Click on the screen you would like to open/close. It should have a  
red box around it then right click your mouse and select open/close  
window  
You can also open/close all screens:  
Start recording:  
Stop recording:  
Right click and select from menu  
Right click and select from menu  
Right click and select from menu  
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ONLINE SOFTWARE  
PLAYBACK  
This tab allows you to search, view and backup previously recorded footage that is stored on your DVR’s HDD. You can  
also narrow down your search by type of footage and what camera it was recorded from.  
To search through footage:  
1. Select the date you would like to view the footage from on the calendar by double clicking on the particular date.  
If the date has available footage, it will be in bold.  
2. Make sure the menu is not being accessed, if the DVR’s menu is being accessed by another user, you will be unable  
to retrieve or view footage.  
3. It should take a few moments to load the available footage. The footage will appear in the space below  
the calendar.  
4. The list will display the footage in the following format:  
The time the footage was recorded; the channel the footage was recorded on, the size of the footage  
5. Select the footage you would like to view from this list and double click it to play it.  
6. If you would like to refresh to the newest footage being recorded, select refresh. The most recently recorded footage  
will appear at the bottom of the list.  
To narrow down footage to search through:  
1. Using the scroll lists located under the calendar, select the camera and type of footage you would like to view.  
2. Select “search”and only the type of footage from the camera selected will be displayed in the list below.  
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ONLINE SOFTWARE  
Playing Back Footage:  
When you prompt video to play, it may take a few minutes to load, then the footage will begin playing automatically.  
The bottom of the screen will have the playback options.  
The playback options (from left to right) are as follows:  
Pause/Play:  
Stop:  
Pressing this pauses playback. If the video is currently paused, pressing this  
button again will prompt the video to begin playing.  
Pressing this will stop the footage from playing and a blank screen will  
appear. Pressing play after you have stopped the footage will play the  
selected footage from the beginning.  
F.F:  
Fast forward. Selecting this option fast forwards through the footage. The  
more times you select this, the faster the footage will fast forward (2x, 4x,  
8x, 16x).  
Rewind:  
Selecting this option rewinds through the footage. The more times you  
select this, the faster the footage will rewind(2x, 4x, 8x, 16x).  
Next Frame:  
Volume:  
Selecting this moves the footage forward a single frame.  
If you have an audio supported camera connected, clicking and dragging  
this will turn the volume of the playback footage up and down.  
Download:  
Pressing this will download the selected video to your computer. The  
backed up footage will automatically save to the selected location on your  
computer. To select a location see “SETTINGS”screen information on Pg 73.  
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ONLINE SOFTWARE  
ONLINE SETUP  
This tab allows you to go through particular settings and make adjustments to the DVR. The menu options you can  
adjust include:  
Channel Parameters  
Alarm Parameters  
PTZ Parameters  
Network Parameters  
Device Parameters  
Device Management  
Local Settings  
Each function works much like the menu option on the DVR.  
Channel Parameters  
You can adjust the video quality, framerate, schedule and motion detection settings from this menu.  
Record Parameters  
To adjust the record parameters:  
1. Select the drop down menus to adjust  
the framerate, video quality, and  
resolution values.  
2. Select “apply”to save settings.  
To adjust the DVR record schedule:  
1. Choose the channel you wish to set  
using the drop down box.  
Record Settings  
2. You can set a 24 hour record mode using  
the Record Mode drop down box, or set  
a schedule with the sunday to monday  
calender.  
To set your record schedule:  
1. Click Alarm, Normal, or No to choose  
the record mode.  
2. Once you have chosen the record  
mode, click the boxes on the day and  
times that you wish the DVR to record  
in that particular mode.  
3. Select “apply”to save settings.  
To copy one day’s schedule to another day:  
1. Select the drop down menu beside “Copy”and highlight the day you want copied.  
2. Select the drop down menu beside “To”and highlight the day you want the copied schedule to be pasted into.  
3. Press the “copybutton and the copied schedule will appear in the selected days.  
4. Once you have completed all desired schedules, select “apply”to save settings.  
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ONLINE SOFTWARE  
To change the status of motion detection for each camera:  
1. Select the status drop down list under the camera you would like to turn the motion detection on/off.  
2. Select on or off from the drop down list to turn the motion detection on or off for that camera.  
3. Select the sensitivity drop down list to adjust the motion detection sensitivity. Elect 1 to 5 from the drop down list to  
adjust the sensitivity. 1 is the lowest sensitivity and 5 is the highest sensitivity.  
4. Repeat for all desired cameras.  
5. Select “apply”to save the changes.  
To adjust the MD area  
1. Select the MD Area button and a separate screen will appear with a red mask on the picture and a grid.  
2. The screen is fully red; this is because the DVR is automatically set to detect motion throughout the whole screen.  
3. To adjust the MD area for the desired cameras, highlight the squares where you do NOT want motion detected and  
click the mouse. When the area is no longer shaded in red, the area will no longer detect motion.  
4. Once motion detection areas have been determined, exit the screen by clicking confirm and select “apply, to save  
settings.  
Motion Settings  
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ONLINE SOFTWARE  
Alarm Parameters  
You can adjust the device alarms, the channel alarms, and the record settings related to alarms from this menu.  
To adjust device alarm settings:  
Device Alarm Settings  
1. Select the drop down menus to select  
whether the DVR alarm will sound  
when the harddrive is low on memory  
or the harddrive is not working  
properly.  
2. Select “apply”to save settings.  
To adjust channel alarm settings:  
Channel Alarm Settings  
1. Choose the channel you wish to set  
using the drop down menu.  
2. Select the drop down menus to select  
whether the DVR alarm will sound  
when the channel is encountering  
video loss or the camera is detecting  
that the lens is covered.  
3. Select “apply”to save settings.  
To set output settings:  
Output Settings  
1. Select the drop down menus to set  
how long the buzzer will sound under  
alarm, how long the DVR will record  
for after an alarm is set off, and you  
can set a pre record time, that the  
DVR will back up a few seconds of  
video right befor the alarm went off.  
2. Select “apply”to save settings.  
PTZ Parameters  
PTZ Parameters  
In the PTZ parameter menu, you are able  
to enter in the PTZ specifications from your  
particular pan/tilt/zoom enabled camera.  
(PTZ cameras not included) These values  
will be available in the user manual for  
your camera or you can call the camera  
manufacturer for this information.  
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ONLINE SOFTWARE  
Network Parameters  
The network setup menu is your gateway to viewing your footage online. This menu holds the information you need  
about your DVR to set up on-line viewing. As you have already set up your networking viewing, the network menu can  
be used for reference purposes. The options and selections in this network setup menu are the same as the network  
menu on your DVR. For more netowrking information see the Networking Guide on Page 47.  
Basic network settings:  
Basic Settings  
Used for reference as you  
will have already set these  
parameters from the DVR. Here  
you can view the networking  
type, ip address and all router  
information.  
PPPoE settings:  
1. To set PPPoE protection on your DVR feed, enter a  
user name and password in this menu.  
2. Select “apply”to save settings.  
DDNS settings:  
1. To set DDNS protection on your DVR feed, enter a  
user name and password in this menu.  
2. Select “apply”to save settings.  
PPPoE Settings  
DDNS Settings  
Mobile settings:  
Mobile Settings  
This DVR is able to be viewed from  
your smartphone, in this menu you  
can assign a username and password  
to protect your video feed.  
1. Enter in  
a
user name and  
password to protect your video  
feed.  
2. It is necessary to assign  
a
different port for the mobile  
stream to be transferred, port  
18004 is a good port to use.  
3. Select “apply”to save settings.  
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ONLINE SOFTWARE  
Device Parameters  
This tab is for reference, there are no options to adjust, here you can view your device name and serial number, as well  
as the hardware and software versions. You can also view the harddrive information such as HDD status and available  
space. This is a useful menu when troubleshooting your DVR.  
Device Information  
Version Information  
HDD Information  
Device Management  
From this menu you can adjust the language, user passwords and DST settings.  
System Settings:  
System Settings Screen  
1. Here you can choose the dropdown  
menu beside language to change the  
DVR language, you can also choose  
your time zone.  
2. Select “apply”to save settings.  
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ONLINE SOFTWARE  
Authority settings:  
Authority Screen  
1. Select the user name you wish to  
change settings for.  
2. The password status and information  
will come up under the list.  
3. Now you can select a password,  
change user names, or disable  
passwords.  
To change the password  
You have the option to change the password for user and admin, a user will only be able to access the search menu to  
view saved footage, where admin will be able to access anything in the menu. Both default passwords are 123456  
1. Make sure password enable is set to ON.  
2. Type the password you would like then select enter to close the keyboard.  
3. Type in the same password again next to “confirm”to confirm the password then select enter to close  
the keyboard.  
4. Once you have input the passwords, select “apply, to save your changes.  
DST  
DST stands for daylight saving time; you can adjust the DVR to change its time for you when daylight saving time  
approaches, so you don’t have to go back and do it yourself. You can also customize when the DVR changes for DST.  
DST Settings  
To turn the DVR daylight saving time on:  
1. Select the scroll bar next to DST and a list  
will appear.  
2. Select “onto turn the DST on.  
3. Select “apply, to save your changes.  
To set the DVR to adjust for daylight  
saving time on its own:  
1. Select the scroll bar next to DST and a list will appear.  
2. Highlight default and press select to turn the automatic DST adjustment on.  
3. Select “apply, to save your changes.  
To customize the DVR’s daylight saving time adjustment:  
1. Select the scroll bar next to DST mode and a list will appear.  
2. Select custom and a custom list will appear.  
3. Adjust the time you want the clock to go back an hour by adjusting the week and month next to “start time.  
4. Adjust the time you want the clock to go forward an hour by adjusting the week and month next to “end time.  
5. To adjust the week and month, use the drop down list, highlight the week and/or month you want and  
press select.  
6. Once everything has been adjusted to your liking, select “apply”to save your settings.  
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ONLINE SOFTWARE  
Local Settings  
Save Paths  
You can adjust where the files you capture, record and backup will save on your computer.  
To change where the files are saved:  
1. Click the (…) box next to the save path area and a folder browse screen will appear.  
2. Find the area you want the files to be saved to and double click the area.  
3. Select OK.  
4. The file you want the footage/pictures saved to will appear in the box.  
5. Select “apply”to save settings.  
Save Path Settings  
LOGOUT  
Clicking on this tab logs you out of the online software and DVR viewing. When this tab is clicked the software will shut  
down, the screen will refresh and go to the initial user login.  
User Login Screen  
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ONLINE SOFTWARE  
This DVR is compatible with iPhone, BlackBerry, Windows Mobile and Symbian operating systems on 3G networks.  
Before you can access your DVR on a mobile phone you must make sure that the DVR has the proper network settings,  
has been port forwarded, and that you have the proper viewing software on your phone.  
Set User name, password and port on DVR:  
1. Go to Mobile setup on the DVR.  
2. Insert the user name and password which a mobile user would use to access the DVR footage.  
3. Insert a port for the mobile footage to run from. Port 1024 is a good default port to use. Make sure that you port  
forward this port on top of the other two ports.  
4. Select “apply”to save your settings.  
Port Forwarding:  
Follow the port forwarding instructions found in the“port forwarding section”of the manual and use the port assigned  
in mobile viewing setup screen. Be sure to forward the mobile port IN ADDITION to ports 80 and 9000.  
iPhone Viewing  
Before viewing your DVR footage from your iPhone, please ensure that you have iTunes set up on your computer, an  
activated iTunes account and that you have port forwarded an extra port for mobile viewing.  
From your computer or iPhone:  
1. Open your iTunes program and access the iTunes store.  
2. From the iTunes store, search “Asee. The “Aseeapplication will then appear.  
3. Click on the application, open the download page and download “Asee.  
4. Once finished, the downloaded file will appear under “applications”in your iTunes library.  
5. Connect your iPhone to your computer. Your iPhone will be displayed under “Deviceson the left side in the iTunes  
menu, click to open the device.  
6. Open the applications menu from the top tab area and selectsync applications”and then select “Asee”to add the  
Asee application to your iPhone.  
7. The Asee application will now appear on your iPhone screen.  
From your iPhone:  
1. Open and run the Asee application.  
2. Select the setup icon in the bottom right corner of the screen.  
3. Fill in the following information:  
Server IP: Input your DVR’s IP address  
Port:  
Input the port you forwarded for your mobile setup.  
Ensure that this port is also listed under mobile  
settings on your DVR  
User ID:  
Input the user ID that you have set under the mobile  
settings on your DVR  
Password: Input the password that you have set under the  
mobile settings on your DVR  
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72  
MOBILE VIEWING  
4. Once all the proper information has been entered on your iPhone and on your DVR. Press the Back button in the top  
left corner of the iPhone screen.  
5. Press the play button in the bottom left of the screen to start playing live footage from your DVR.  
6. Fore more information on the Asee, please review the buttons and connections below.  
BUTTONS AND CONNECTIONS  
1. Viewing Screen  
2. PTZ controls  
3. Channel selection keys  
4. Play & Pause  
5. Snapshot  
6. Full screen  
1
3
7. Setup  
8. Next group of channels (N/A for this DVR)  
9. About ASee Button  
Note: Although the viewing software is  
free, you must have an iTunes account  
to download it.  
2
7
4
6
8
5
9
BlackBerry Viewing  
Before viewing your DVR footage from your BlackBerry, please ensure that you have the blackberry desktop manager  
installed on your computer and you have port forwarded an extra port for mobile viewing.  
From your computer:  
1. Connect your BlackBerry to your computer and open up the BlackBerry desktop manager.  
2. Select the “Application Loader” option from the main menu, from there, select the “Start” button for adding/  
removing any applications to your BlackBerry.  
3. Browse and select the Asee.alx file from the blackberry folder on the software CD and click “Next.  
4. Once installed on your BlackBerry, select the “Finish”button to complete the installation.  
From your BlackBerry:  
1. The installed software will be located in the “Downloads” directory from the menu.  
menu, select the Asee software icon to start the application.  
From the downloads  
2. Once the program has started, select the settings icon  
information.  
, from the settings screen, input the following  
Host:  
Port:  
Input your DVR’s IP address  
Input the port you forwarded for your mobile setup. Ensure that this port is also listed under mobile  
settings on your DVR  
Host:  
Input your DVR’s IP address  
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73  
MOBILE VIEWING  
Port:  
Input the port you forwarded for your mobile setup. Ensure that this port is also listed under mobile  
settings on your DVR  
User:  
Input the user ID that you have set under the mobile settings on your DVR  
Password: Input the password that you have set under the mobile settings on your DVR  
Default:  
Input the channel you would like to start watching - the program allows you to change channels  
once the footage has loaded  
Wi-Fi:  
If connecting with mobile network select “No” for this option, if connection through a wireless  
network, select “Yes”for this option  
3. Once you have input all the proper information, select“Save”to save the information and close the settings screen.  
4. Once the settings screen is closed, select the play button to begin playing the footage.  
5. For more information on Asee, see the buttons and their functions below.  
1. Play  
1 2  
3
2. Camera Select  
3. PTZ Controls  
4. Settings Menu  
5. Full Screen View  
5
4
Android setup  
Install viewing software to your phone’s SD card, from your computer:  
1. Connect phone to computer and open the memory card folder.  
2. Insert included CD into drive and open up to view files.  
3. Copy and paste the android viewing software onto the phone’s memory card or installation folder.  
4. Open the SD card folder on your Android phone and choose the Asee.apk file.  
5. The file will install and be available from your main menu.  
From your phone:  
The easiest way to download and install the Asee application is directly from your Android phones marketplace. A wi-fi  
network or internet access must be available to your phone to download using this method.  
1. Turn on the phone and enter the main menu.  
2. Select the market icon, and select the search icon  
on the top right hand of the screen.  
3. In the search field, type in Asee, the application will come up in the results, Asee is a free application.  
4. Select the Asee application and press the install  
button on the bottom of the screen, the  
application will begin downloading and install automatically when the download is finished.  
5. Once the application finishes installing there will be an option to Open the application, choose this option on the  
bottom of your screen.  
6. From now on, the Asee application will be available from your main menu.  
Market Main Screen  
Search Screen  
SN301-8CH  
74  
MOBILE VIEWING  
Windows Mobile setup  
Install viewing software, from your computer:  
1. Connect phone to computer and open the memory card folder.  
2. Insert included CD into drive and open up to view files.  
3. Copy and paste the viewing software onto the phone’s memory card or installation folder.  
From your phone:  
1. Open up the area that the software was saved to.  
2. Select Asee software to open. If prompted where to install the program, choose storage device.  
3. Once a file location is selected, select install. The program will begin to install.  
4. Once the program installs, run the Asee program from your applications. The main program screen will display.  
5. Navigate to settings and press enter.  
6. The following information needs to be inserted:  
User name:  
Password:  
Server:  
This is the user name you inserted for mobile settings on your DVR  
This is the password you inserted for mobile settings on your DVR  
This will be the IP address of the DVR  
Port:  
This will be the mobile port you forwarded and specified on the DVR to view mobile settings we  
recommend using port 1024  
Channel:  
This will be the camera you would like displayed when you view your DVR  
7. Once the correct information has been inserted, select “OK” and a separate screen viewing your selected channel  
will appear.  
8. The mobile software allows you to change channels, control a PTZ camera as well as capture a video.  
9. If you capture a picture it will be stored in the same file location the program was installed.  
10. You can convert normal display to full screen display by clicking the screen from on mobile device.  
Symbian Mobile  
From your computer:  
1. Connect phone to computer and open the memory card or installation folder.  
2. Insert included CD into drive and open up to view files.  
3. Copy and paste the viewing software onto the phone’s memory card folder.  
From your mobile phone:  
1. Open the file location, and open up the Asee.sis file. Note: Directions may vary on the type of phone that is being  
used. Refer to your phone instruction manual on how to access files from your mobile device.  
2. The phone will begin preparation to install.  
3. Once preparation is complete, the phone will request permission to install. Select “YES.  
4. You will then be prompted to choose where you want the file to install (Phone memory or card memory, you can  
choose either location.)  
5. Once you have selected where you would like to install the program, select“continue”and the program will install.  
6. Once the program has installed, go to applications and open the program.  
SN301-8CH  
75  
MOBILE VIEWING  
7. Upon opening the program, you will be prompted to insert the following information:  
Default access point: Choose the access point used to access the Internet  
Server address:  
Input the DVR’s External IP address in this section Server Port: Insert the set port for  
the Mobile connection  
User name:  
Password:  
Insert the set user name, this was specified on the DVR, under mobile setup  
Insert the set password, this was specified with the user name, under mobile setup on  
the DVR  
Channel:  
Select the channel you would like to view from the start up  
8. Once all the proper information has been inserted select“Done”to save your settings and start viewing the mobile  
viewing software.  
9. For a full screen view, select the footage being displayed.  
Note: Directions may vary depending on the type of phone that is being used. Refer to your phone’s  
instruction manual on how to access files from your mobile device.  
DVR TROUBLESHOOTING  
The cameras are not  
sequencing  
Check if you have sequence turned on under the camera menu options  
You must initiate the sequencing to get it to start by right clicking and  
selecting start auto sequence from the sub menu. Then the cameras will  
sequence according to the sequence dwell time  
You must be in live viewing mode  
Nothing is recording  
but all the images are  
appearing on screen  
You must initiate the recording to start by pressing the record button  
Check under Record Setup in the main menu to make sure all the cameras  
are set to ‘ON’  
Check your record schedule to make sure the DVR is set to record that present  
hour  
Verify that the HDD is installed and formatted in the device menu  
The camera picture is too  
dark  
Adjust the cameras brightness settings under Main Menu>Camera>Color  
Try moving your camera to a brighter area  
Make sure the camera is not pointing directly into a light source  
If using at night, make sure subject is no more than 15ft away from camera.  
The LEDs need to reflect off an object to display an image  
If using during the day, your camera may not be getting enough light on it.  
Adjust the sunshade (top of camera) to let more sun hit  
the camera  
My night vision will not  
turn on/I can’t see at  
night  
Night vision turns on automatically on the cameras when the sensor detects  
a lack of light. If your cameras are in a space with too much light, the night  
vision will not turn on  
The night vision cameras are made to see 10-15 ft away in the dark. If you  
have the cameras in an open area the night vision will be reduced. The IR  
LEDs need to reflect off an object to display an image  
I am prompted to put in a  
password for everything  
This is because you have the password enable set to ON in the system menu  
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76  
DVR TROUBLESHOOTING  
The browser keeps  
freezing/won’t let me  
play the footage  
Make sure you have an up to date browser to view the footage with the proper  
ActiveX options  
Make sure the browser is Internet Explorer, the software will not play on any  
other browser  
Download allWindows Updates to make sure you have the latest version of  
Windows and Internet Explorer  
Cannot power off DVR  
The DVR is set to run as long as it is plugged in.To power off the DVR disconnect  
the power cable  
Playback video is  
choppy  
Check the FPS for each camera that is recording the choppy video. Refer to your  
settings in the main menu. The more FPS the smoother the video. If the FPS is  
set too low the video will appear choppy  
The schedule is not  
recording properly to  
my set times  
Check to see if you have the proper time set on your DVR. Refer to the  
instruction manual under System Date and Time (Pg. 35)  
Double check your schedule record times – you may have it set on the no record  
function  
Remember that the DVR works on a 24 hour clock. 13:00 would be 1 O’clock PM  
There is a beeping  
noise whenever motion  
is detected  
Buzzer is set to on, go to the alarm set up and turn the buzzer function off  
I cannot see (all/one)  
of the camera(s) on the  
monitor  
Check if the cameras are properly hooked up to the back of the DVR and to a  
power source  
If using the 4 to 1 power connector, make sure it is plugged into a power source  
and each of the cameras  
Check Camera Setup from the main menu to see if any of the cameras are  
turned off  
I have lost video  
footage  
This could be from lost footage due to tampering of cameras. Make sure to  
check all connections are secure and set properly  
This could be because HDD overwrite is enabled.This means that once the HDD  
is full the DVR will begin overwriting the earliest  
stored footage  
Try unplugging the power to the cameras and/or DVR and plugging it back in  
The hard drive is filling  
up too quickly  
Check the video quality you are using. If you are using a high video quality then  
the hard drive will fill up faster. Trying lowering the  
video quality  
Adjust your schedule or resolution – If you are on Normal Record for 24 hours a  
day the hard drive will fill up faster. Try switching some times to alarm record  
The video plays choppy  
when viewing live  
footage online  
When multiple people view the DVR at the same time, it slows the connection  
to the DVR. Try accessing the DVR at a later time  
This could be due to the speed of your Internet connection. Check with your  
Internet service provider if the video seems to be choppy no matter when you  
check it  
It is normal for there to be a small time delay between the camera live footage  
and the network viewing  
SN301-8CH  
77  
DVR TROUBLESHOOTING  
My DVR is connected to my  
router, and both devices have  
DHCP enabled, but my DVR will  
not acquire an IP address  
Check Ethernet connections, ensure that the connection lights are on  
(on router and back of DVR)  
Try using a different Ethernet cable and/or a different port on your  
router  
I can’t see the online footage  
using my external IP address  
Sometimes your router will not allow you to view the footage with  
your external IP address because the DVR is hooked up to the same  
router. Try putting the DVR’s internal IP address in the address bar and  
try to connect  
See the network set up section for set up instructions  
If using a Port other than 80 add it to the end of the IP address  
Cannot view the DVR through a  
remote Internet connection  
Port Forwarding may not be set up correctly  
The external IP address of the DVR may have changed.Try setting  
up the DDNS account to always be up to date with the latest IP  
information  
The ISP may be blocking network traffic on Port 80.Try changing the  
HTTP port to 2000 and re-configure the port forwarding  
Refer to the Network Setup Section of the manual for more  
troubleshooting and for detailed instructions on how to set up the  
DVR for remote viewing  
Remote control is not working  
Make sure the batteries are installed correctly  
Make sure you are pointing the remote at the IR sensor (on the top  
right side of DVR)  
Point the IR Remote at the camera lens and press a button.You should  
be able to see the IR LED flicker through the DVR monitoring device  
Try replacing the batteries in the remote  
I plugged a mouse into the USB  
port but it’s not working  
Make sure the mouse is connected to the proper USB port.The proper  
port for the mouse is the top USB port on the back. It will be labelled  
with a mouse icon next to it  
The DVR keeps beeping at me  
There could be video loss, HDD loss, motion detection or no HDD space  
on your DVR. The SN301-8CH is set to alarm when those actions take  
place. This is to alert you if anything is tampering with the camera  
to DVR connections the alarm will go off. Check your connections and  
keep the DVR in a safe place where it will not me tampered with or  
moved around  
Disconnect and reconnect all camera connections to make sure they  
are snug and tight fitting  
The network settings on the  
DVR are not showing me any  
information  
Make sure the DVR is properly connected to the router.There should  
be green link indicator lights if the DVR is properly connected  
Make sure the DVR IP Allocation is set to DHCP.This is a standard  
default setting that will work in most networking situations  
Power cycle the DVR is it is properly connected and the IP Allocation is  
set to DHCP  
The HDD light is blinking  
This is completely normal. If the hard drive is playing back footage or  
recording, the light will blink to notify you that there is activity  
SN301-8CH  
78  
DVR SPECIFICATIONS  
Video System .............................................................................................. NTSC / PAL (Manual Switching)  
Video Compression Format ......................................................................... H.264  
Video Input (Composite Video Signal 1 Vp-p 75Ω BNC) ............................... 8 Channels  
Video Loop Output (Composite Video Signal 1 Vp-p 75Ω BNC)..................... No  
Video Output............................................................................................... Main Monitor Output: VGA Output 2x  
Composite Video Signal 1 Vp-p  
75Ω BNC;Call Monitor Output: No  
Recording Resolution .................................................................................. NTSC: CIF(352 X 240)  
PAL: CIF(352 X 288)  
Recording Speed (Frame)............................................................................ 30 FPS per Camera (NTSC) / 25 FPS  
.................................................................................................................... (PAL)  
Multilingual OSD......................................................................................... English, Duetsch, Italiano, Russian,  
Francais, Espanol, Portugues, Polski  
Image Quality Settings................................................................................ Best, Good, Normal  
Hard Disk Storage........................................................................................ 500Gb SATA HDD  
HDD Quick Cleaning .................................................................................... Quick clean up the “index system”of  
the recorded files  
Recording Modes ........................................................................................ Always/ Manual/ Time Schedule  
Record/ Motion  
Refresh Rate ............................................................................................... 240 IPS for NTSC / 200 IPS for PAL  
Triplex Operations ....................................................................................... Recording, Playback, and Network  
Transmission  
Remote Control Operation........................................................................... Yes  
Audio I/O..................................................................................................... 1 RCA Audio Input, 1 RCA Audio  
Output (Mono)  
Motion Detection Area ................................................................................ 15 x 10 grids per camera for all  
channels  
Motion Detection Sensitivity ...................................................................... 4 Adjustable variables with precise  
calculation for motion detection  
Backup Device ............................................................................................ USB 2.0 flash drive, network to avi,  
USB Burner  
USB Interface .............................................................................................. Back panel * 2 (Supports USB mouse,  
Removable HDD, USB Flash drive)  
SATA Interface ............................................................................................ Yes (Internal)  
VGA Interface ............................................................................................. Back panel * 1  
Web Transmitting Compression Format ...................................................... H.264  
Network Connections.................................................................................. 10/100 Base-T. Support remote  
control; Playback DVR HDD video and  
live view via Ethernet  
Web Interface ............................................................................................. Licensed software AP, IE browser  
Remote Alarm Notification ......................................................................... Email Alerts  
Network Protocol ....................................................................................... TCP/IP, PPPoE, DHCP and DDNS, 3G  
IR Receiver .................................................................................................. Yes  
SN301-8CH  
79  
DVR SPECIFICATIONS  
PTZ Control ....................................................................................... Yes (Pelco-D, Pelco-P)  
Dwell Time (Sequential Channel Switch) .......................................... Programmable with adjustable dwell time  
(0-10 sec.)  
Picture Zoom .................................................................................... 2x digital zoom (live mode / playback  
mode)  
Key Lock ........................................................................................... Yes  
Video Loss Detection ........................................................................ Yes  
Camera Title ..................................................................................... Supports up to 8 letters  
Video Adjustable .............................................................................. Hue / Color / Contrast / Brightness  
Date Display Formats ........................................................................ YY/MM/DD, DD/MM/YY, MM/DD/YY  
Daylight Saving ................................................................................ Yes  
Power Source .................................................................................... DC 12V %A  
Power Consumption.......................................................................... <30 W  
Operating Temperature .................................................................... 100C ~ 400C (500F ~ 1040F)  
Dimensions (mm) ............................................................................. 315 (W) × 52 (H) × 224 (L)  
System Recovery .............................................................................. System auto recovery after power failure  
Weight .............................................................................................. 3.0 lbs  
SN301-8CH  
80  
WHAT IS INCLUDED  
Indoor/Outdoor Night  
Vision CCD Color Cameras  
Window  
Security Stickers  
PIN DIN to RCA (male)  
Video/Power Wire  
4 Port Power Supply for  
Cameras  
• BNC to RCA Connector  
• Power Adapter for Camera  
• Mounting Hardware  
• Instruction Manual  
1YearWarranty  
• Online/Toll Free Support  
FEATURES  
SP301-C Camera  
1
1. Sun Shield:  
2. Infrared (IR):  
3. CDS Sensor:  
Helps prevent glare from bright  
lights  
LEDs allow the camera to see in  
the dark up to 15ft away.  
Automatically turns on the  
infrared LEDs when it gets dark  
2
4
4. Camera Housing: Made of anodized aluminum to  
3
prevent rust  
5. Camera Mount: Allows the camera to be desk or  
wall mountable  
6. 4 PIN DIN:  
Connects to male RCA of  
extension cable  
5
One to Four Power Supply Cable  
1. Female 12V Connection  
6
2. Camera Power Supply Ports  
The One to Four power Supply Cable allows you to plug  
four cameras into one power source, saving you time and  
space.  
1
IMPORTANT INFORMATION  
2
While this camera is weather resistant, it is not waterproof.  
Please do not install it in areas that receive direct rain or  
under eaves trough draining spots. Do not cut the DC power  
cable of this camera to fit with another power source. Do  
not cut the video connection wire to fit with a different  
video connection type. Any unauthorized modifications  
will void your warranty.  
SN301-8CH  
81  
WIRING ADDENDUM  
D
A
G
B
C
F
H
K
L
J
E
WIRING INSTRUCTIONS  
1. Plug 12V adapter (A) into electrical wall outlet or surge protecting power bar.  
2. Plug the single end of the four port power supply (C) into the male end of the 12V adapter (B).  
3. Connect the 4PIN DIN female connection on the camera (E) into the 4PIN DIN male connection on the 60ft video  
power wire (F).  
4. Plug the power jack (G) from the 60ft video/power wire into one of the ports of the four port power supply (D).  
5. Attach the BNC to RCA connector (L) to the video inputs (J) on the back of the DVR.  
6. Connect the yellow male RCA plug (H) from the 60 ft cable to the BNC to RCA (K) connector on your DVR.  
7. Repeat the above steps for all of the included cameras.  
DRILLING TEMPLATE  
To wall mount the camera, drill three holes using a 3/16" drill bit and the template below. Insert the supplied wall  
anchors into holes and secure camera to wall with supplied screws.  
................................................................................................Tear Here..............................................................................................  
DRILL HOLES IN  
THESE POSITIONS  
DRILL HOLES IN  
THESE POSITIONS  
SN301-8CH  
82  
CAMERA SPECIFICATIONS  
SP5 - CMOS Night Vision Camera  
Camera Type.......................................................................................................... Weather Resistant Color  
CMOS IR Bullet Camera  
Image Sensor ........................................................................................................ 1/4" Color Sharp CMOS  
Resolution............................................................................................................. 400 TV Lines  
Outdoor Use .......................................................................................................... Yes  
IP Rating ............................................................................................................... IP55  
Focal Length.......................................................................................................... 6.0mm  
Focus Type............................................................................................................. Fixed  
Night Vision........................................................................................................... Yes  
Number of IR LEDs and Range............................................................................... 11, up to 20ft  
IR LED Control........................................................................................................ Automatic (CDS Sensor)  
Min. Illumination .................................................................................................. 0 lux  
IR Wavelength....................................................................................................... 850nm  
Video Output......................................................................................................... 5 PIN DIN  
TV System ............................................................................................................. NTSC  
Viewing Angle....................................................................................................... 65 Degrees  
Electronic Shutter.................................................................................................. 1/60 ~ 1/100000 sec  
BLC ........................................................................................................................ No  
AGC ....................................................................................................................... Automatic  
ELC ........................................................................................................................ Automatic  
White Balance....................................................................................................... Automatic  
Sun Shield............................................................................................................. Yes  
IR Cut Filter............................................................................................................ Yes  
Housing Material................................................................................................... Anodized Aluminum  
Housing Color........................................................................................................ Black  
Signal/Noise Ratio................................................................................................. >48dB  
Camera Bracket..................................................................................................... Yes  
Operating Temperature ......................................................................................... 14°F ~ 140°F  
Operating Humidity .............................................................................................. 95%  
Camera Power Input.............................................................................................. DC 12V 200mA  
Power Adapter Input............................................................................................. 120V 60Hz  
LED Power Indicator .............................................................................................. No  
Dimensions ........................................................................................................... 3.125" x 2" x 4.375"  
Weight .................................................................................................................. 0.6 lbs (with stand)  
SN301-8CH  
83  
CAMERA SPECIFICATIONS  
SP301-C - CCD Night Vision Camera  
Camera Type.......................................................................................................... Weather resistant Color IR  
.............................................................................................................................. CCD Camera  
Image Sensor ........................................................................................................ 1/4" Color SHARP CCD  
Resolution............................................................................................................. 420 TV Lines  
Outdoor Use .......................................................................................................... Yes  
IP Rating ............................................................................................................... IP65  
Focal Length.......................................................................................................... 3.6mm  
Focus Type............................................................................................................. Fixed  
Optimal Focal Distance.......................................................................................... 20 ft  
Night Vision........................................................................................................... Yes  
Number of IR LEDs and Range............................................................................... 12, up to 15ft  
IR LED Control........................................................................................................ Automatic (CDS Sensor)  
Min. Illumination .................................................................................................. 0 lux  
IR Wavelength....................................................................................................... 850nm  
Video Output......................................................................................................... 4 PIN DIN to RCA  
TV System ............................................................................................................. NTSC  
Viewing Angle....................................................................................................... 60 Degrees  
Electronic Shutter.................................................................................................. 1/60 ~ 1/100000 sec  
BLC ........................................................................................................................ No  
AGC ....................................................................................................................... Automatic  
ELC ........................................................................................................................ Automatic  
Gamma Correction ................................................................................................ >0.45  
White Balance....................................................................................................... Automatic  
Sun Shield............................................................................................................. Yes  
IR Cut Filter............................................................................................................ No  
Housing Material................................................................................................... Anodized Aluminum  
Housing Color........................................................................................................ Black  
Signal/Noise Ratio................................................................................................. >48dB  
Camera Bracket..................................................................................................... Yes  
Lens Mount type ................................................................................................... M12  
Pan/Tilt/Zoom....................................................................................................... No  
Operating Temperature ......................................................................................... -10° ~ 60°C / Degrees  
Operating Humidity .............................................................................................. 98%  
Camera Power Input.............................................................................................. DC 12V 300mA  
Power Adapter Input............................................................................................. 120V 60Hz  
LED Power Indicator .............................................................................................. No  
Dimensions ........................................................................................................... 4.7”(L) x 2.5”(W) x 2.5”(H)  
Weight .................................................................................................................. 0.7 lbs  
SN301-8CH  
84  
CAMERA SPECIFICATIONS  
SP500-C - CCD Long Range Night Vision Camera  
Camera Type.......................................................................................................... Color IR CCD Camera  
Image Sensor ........................................................................................................ 1/4" Sony Color CCD  
Resolution............................................................................................................. 420 TV Lines  
Number of IR LEDs and Range............................................................................... 24, up to 50ft  
Outdoor Use .......................................................................................................... Yes  
IP Rating ............................................................................................................... IP65  
Focal Length.......................................................................................................... 6.0mm  
Focus Type............................................................................................................. Fixed  
Optimal Focal Distance.......................................................................................... 10 ft.  
Night Vision........................................................................................................... Yes  
IR LED Control........................................................................................................ Automatic (CDS Sensor)  
Min. Illumination .................................................................................................. 0 lux  
IR Wavelength....................................................................................................... 850nm  
Video Output......................................................................................................... 4 PIN DIN to RCA  
TV System ............................................................................................................. NTSC  
Viewing Angle....................................................................................................... 60 Degrees  
Electronic Shutter.................................................................................................. 1/60 ~ 1/100000 sec  
BLC ........................................................................................................................ No  
AGC ....................................................................................................................... Automatic  
ELC ........................................................................................................................ Automatic  
Gamma Correction ................................................................................................ >0.45  
White Balance....................................................................................................... Automatic  
Sun Shield............................................................................................................. Yes  
IR Cut Filter............................................................................................................ No  
Housing Material................................................................................................... Anodized Aluminum  
Housing Color........................................................................................................ Black  
Signal/Noise Ratio................................................................................................. >48dB  
Camera Bracket..................................................................................................... Yes  
Lens Mount type ................................................................................................... M12  
Pan/Tilt/Zoom....................................................................................................... No  
Operating Temperature ......................................................................................... -14°F ~ 122°F  
Operating Humidity .............................................................................................. 98%  
Camera Power Input.............................................................................................. DC 12V 500mA  
Power Adapter Input............................................................................................. 120V 60Hz  
LED Power Indicator .............................................................................................. No  
Dimensions ........................................................................................................... 2.75"(L) x 5"(W) x 7.5"(H)  
Weight .................................................................................................................. 1.0 lbs  
SN301-8CH  
85  
CAMERA TROUBLESHOOTING  
Before contacting technical support, please follow the troubleshooting tips below for solutions to common  
problems.  
Email:  
Toll free telephone:  
1.866.946.7828  
Toll free fax:  
1.888.771.1701  
Online live web chat:  
• Make sure yourTV/monitor is on the correct video input channel.This is NOT  
channel 3. Common terms for this channel is INPUT, AV CHANNEL, LINE 1, LINE  
2 and AUX. Please use your TV or VCR manual to correctly identify this channel  
• If your camera is connected to aVCR/DVR, make sure that it is properly  
connected to your TV/monitor  
No picture/signal  
• Check all connections to make sure they are secure and properly connected  
• Check your power supply to ensure that the camera is powered up  
• Cup your hands around the front of the camera and look at the LEDs.They  
should be glowing red. If they are not, check the power supply  
• Make sure your camera is not aimed at direct sunlight  
• Adjust the sunshade by sliding it forwards to block out excess light  
• Make sure nothing is obstructing the CDS sensor on the camera. If the CDS  
sensor is blocked, night vision mode will be active and may produce extra light  
in your camera’s picture  
Picture is too bright  
Picture is too dark  
• Move your camera to another location  
• If using at night, make sure your camera’s subject is no more than 15ft away  
(may vary based on amount of ambient light available)  
• If using during the day, your camera may not be getting enough light. Adjust  
the sunshade by sliding it backwards to let in more light  
• Check the brightness and contrast settings on yourTV/monitor  
• If your camera is connected to aVCR/DVR, check the brightness and contrast  
settings on the VCR/DVR  
• Move your camera to another location  
• The night vision turns on automatically when light levels drop.Try the camera in  
a pitch black setting. The area that it is in may have too much light and may not  
activate the sensor  
Night Vision is  
not working  
• Cup your hands around the front of the camera and look at the LEDs.They  
should be glowing red. If they are not, check the power supply  
SN301-8CH  
86  
MaximizeYour System  
Thank you for purchasing a Defender™ Security System. We’ve taken every step possible to provide you with a  
complete system, but you may want more. Maximize your security system with Defender™ upgrades and accessories.  
CAMERAS  
SP500-C  
SP301-C  
SPARTAN 5  
Model #  
Rating  
Image  
Sensor  
Focal  
Length  
Resolution NightVision NightVision Indoor/  
LEDs  
Range  
Outdoor  
SP500-C  
SP301-C  
Best  
1"CCD  
6.0mm  
3.6mm  
420  
420  
24  
50ft  
Both  
Better  
1"CCD  
12  
25ft  
Both  
SPARTAN5  
Good  
1"CMOS  
6.0mm  
400  
10  
20ft  
Both  
PREMIUM ACCESSORIES  
Expand your permeter or add signswindow stickers and other items to increase the visibility of your security.  
60ft Expansion Wire  
Aluminum Warning Sign  
Window Warning Stickers  
Durable Alum
Indoor Security System  
Warning Sign  
Security Yard S
SN301-8CH
MaximizeYour System  
Thank you for purchasing a Defender™ Security System. We’ve taken every step possible to provide you with a  
complete system, but you may want more. Maximize your security system with Defender™ upgrades and accessories.  
CAMERAS  
SP500-C  
SP301-C  
SPARTAN 5  
Model #  
Rating  
Image  
Sensor  
Focal  
Length  
Resolution NightVision NightVision Indoor/  
LEDs  
Range  
Outdoor  
SP500-C  
SP301-C  
Best  
1"CCD  
6.0mm  
3.6mm  
420  
420  
24  
50ft  
Both  
Better  
1"CCD  
12  
25ft  
Both  
SPARTAN5  
Good  
1"CMOS  
6.0mm  
400  
10  
20ft  
Both  
PREMIUM ACCESSORIES  
Expand your permeter or add signswindow stickers and other items to increase the visibility of your security.  
60ft Expansion Wire  
Aluminum Warning Sign  
Window Warning Stickers  
Durable Alum
Indoor Security System  
Warning Sign  
Security Yard S
SN301-8CH
VISIT US ON THE WEB!  
Product Information  
Specification Sheets  
Software Updates  
Firmware Upgrades  
User Manuals  
Quick Start Guides  
Disclaimer  
Defender does not endorse the use of any Defender products for illegal activities. Defender is not  
responsible or liable in any way shape or form for any damage, vandalism, theft or any other action that  
may occur while a Defender product is in use by the consumer.  
SN301-8CH  

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