Vostro 5502
Setup and specifications guide
Regulatory Model: P102F
Regulatory Type: P102F002
October 2020
Rev. A01
Contents
Chapter 1: Set up your computer...................................................................................................5
Left view................................................................................................................................................................................8
Bottom view........................................................................................................................................................................10
Keyboard shortcuts........................................................................................................................................................... 10
Operating system...............................................................................................................................................................13
Communications.................................................................................................................................................................16
Dimensions and weight.....................................................................................................................................................18
Fingerprint reader (optional).......................................................................................................................................... 20
Chapter 4: Software....................................................................................................................22
Chapter 5: System setup.............................................................................................................23
BIOS setup.......................................................................................................................................................................... 24
Contents
3
Integrated Devices...................................................................................................................................................... 26
Connection options..................................................................................................................................................... 28
Power management....................................................................................................................................................28
Password.......................................................................................................................................................................30
Update and Recovery.................................................................................................................................................32
System management.................................................................................................................................................. 32
Performance.................................................................................................................................................................35
Chapter 6: Getting help...............................................................................................................44
4
Contents
1
Set up your computer
1. Connect the power adapter, and press the power button.
NOTE: To conserve battery power, the battery might enter power-saving mode. Connect the power adapter and press
the power button to turn on the computer.
NOTE: After the initial turn on and setup of the computer, the computer can subsequently turn on just by opening the
display from a closed position.
2. Finish operating system setup.
For Ubuntu:
Follow the on-screen instructions to complete the setup. For more information about installing and configuring Ubuntu, see
For Windows:Follow the on-screen instructions to complete the setup. When setting up, it is recommended that you:
●
Connect to a network for Windows updates.
NOTE: If connecting to a secured wireless network, enter the password for the wireless network access when
prompted.
●
●
If connected to the internet, sign in with or create a Microsoft account. If not connected to the internet, create an
offline account.
On the Support and Protection screen, enter your contact details.
3. Locate and use Dell apps from the Windows Start menu—Recommended
Table 1. Locate Dell apps
Dell apps
Details
My Dell
Centralized location for key Dell applications, help articles,
and other important information about your computer. It also
Set up your computer
5
Table 1. Locate Dell apps (continued)
Dell apps
Details
notifies you about the warranty status, recommended
accessories, and software updates if available.
Dell Product Registration
Register your computer with Dell.
Dell Help & Support
Access help and support for your computer.
SupportAssist
Proactively checks the health of your computer’s hardware
and software.
NOTE: Renew or upgrade your warranty by clicking the
warranty expiry date in SupportAssist.
Dell Update
Updates your computer with critical fixes and important
device drivers as they become available.
Dell Digital Delivery
Download software applications including software that is
purchased but not pre-installed on your computer.
6
Set up your computer
Right view
1. microSD card reader
2. Universal audio jack port
3. USB 3.2 Gen 1 Type-A port
4. Network port
5. Wedge-shaped lock slot
Left view
1. Power connector port
2. Power LED
3. HDMI 1.4b port
4. USB 3.2 Gen 1 Type-A port
5. USB 3.2 Gen 2 Type-C port with DisplayPort alt mode/Power Delivery
8
Chassis overview
Bottom view
1. Speakers
2. Base cover
3. Service tag label
Keyboard shortcuts
NOTE: Keyboard characters may differ depending on the keyboard language configuration. Keys that are used for shortcuts
remain the same across all language configurations.
Table 2. List of keyboard shortcuts
Keys
Description
Fn + Esc
Toggle Fn-key lock
Fn + F1
Fn + F2
Fn + F3
Fn + F4
Fn + F5
Mute audio
Decrease volume
Increase volume
Play/Pause
Keyboard backlight
10
Chassis overview
Table 2. List of keyboard shortcuts (continued)
Keys
Description
NOTE: Not applicable for non-backlight keyboard.
Fn + F6
Fn + F7
Fn + F8
Fn + F10
Fn + F11
Decrease screen brightness
Increase screen brightness
External display
Print Screen
Home
Fn + F12
End
Fn + Right Ctrl
Opens application menu
Chassis overview
11
3
System specifications
NOTE: Offerings may vary by region. The following specifications are only those required by law to ship with your
computer. For more information about the configuration of your computer, go to Help and Support in your Windows
operating system and select the option to view information about your computer.
Topics:
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Processor
The following table lists the details of the processors supported by your Vostro 5502.
Table 3. Processor
Description
Option one
Option two
Option three
11th Generation Intel Core
i3-115G4
11th Generation Intel Core
i5-1135G7
11th Generation Intel Core
i7-1165G7
Processor type
Processor wattage
Processor core count
Processor thread count
Processor speed
15 W
15 W
15 W
2
4
4
4
8
8
3 GHz to 4.1 GHz
8 MB
2.4 GHz to 4.2 GHz
8 MB
2.8 GHz to 4.7 GHz
12 MB
Processor cache
Intel Iris Xe Graphics
Intel Iris Xe Graphics
Integrated graphics
Intel UHD Graphics
12
System specifications
Chipset
Table 4. Chipset
Description
Chipset
Values
Integrated
11th Generation Intel Core i3/i5/i7
64-bit
Processor
DRAM bus width
Flash EPROM
PCIe bus
16 MB / 8 MB
Up to Gen 3
Operating system
●
●
Windows 10 Pro (64-bit)
Ubuntu
Memory
Table 5. Memory specifications
Description
Values
Slots
Two SO-DIMM slots
Type
DDR4
Speed
3200 MHz
32 GB
Maximum memory
Minimum memory
Configurations supported
4 GB
●
●
●
●
●
●
●
4 GB, 1 x 4 GB, DDR4, 3200 MHz
8 GB, 1 x 8 GB, DDR4, 3200 MHz
8 GB, 2 x 4 GB, Dual-Channel DDR4, 3200 MHz
12 GB, 1 x 4 GB + 1 x 8 GB, DDR4, 3200 MHz
16 GB, 1 x 16 GB, DDR4, 3200 MHz
16 GB, 2 x 8 GB, Dual-Channel DDR4, 3200 MHz
32 GB, 2 x 16 GB, Dual-Channel DDR4, 3200 MHz
Storage
Your computer supports one of the following configurations:
●
●
M.2 drive x1
M.2 drive x2
The primary drive of your computer varies with the storage configuration. For computers with two M.2 drives, the SSD-1 M.2
drive is the primary drive.
NOTE: Vostro 5502 supports the following storage configurations:
System specifications
13
●
●
M.2 slot one: One PCIe Gen3 x4 NVMe solid-state drive (M.2 2230 or M.2 2280).
M.2 slot two: One PCIe Gen3 x4 NVMe or SATA solid-state drive (M.2 2230 or M.2 2280) or one Intel Optane Memory
H10 with solid state storage.
Table 6. Storage specifications
Storage type
Interface type
Capacity
M.2 2230 solid-state drive
Gen 3 PCIe x4 NVMe
128 GB, 256 GB, 512 GB
M.2 2280 solid-state drive
Gen 3 PCIe x4 NVMe
Gen 3 PCIe x4 NVMe
Gen 3 PCIe x4 NVMe
256 GB, 512 GB, 1 TB, 2 TB
M.2 2280, PCIe QLC NVMe, solid-state drive
M.2 2280, PCIe NVMe, Intel Optane Storage
512 GB
512 GB
Ports and connectors
Table 7. External ports and connectors
Description
External:
Network
Values
One RJ-45 port 10/100/1000 Mbps
USB
●
●
One USB 3.2 Gen 2 Type-C port with DisplayPort alt
mode/Power Delivery
Two USB 3.2 Gen 1 Type-A ports
Audio
One Universal Audio Jack
One HDMI 1.4b port
One microSD card reader
Not supported
Video
Media card reader
Docking port
Power adapter port
Security
One DC-in port
One wedge-shaped lock
Table 8. Internal ports and connectors
Description
Internal:
M.2
Values
●
●
●
One M.2 2230 slot for Wi-Fi and Bluetooth card
One M.2 2230/2280 slot for solid-state drive/Intel Optane
One M.2 2280 slot for solid-state drive/Intel Optane
NOTE: To learn more about the features of different
types of M.2 cards, see the knowledge base article
NOTE: Hybrid Optane SSD can only be installed in SSD
slot two and does not support dual TG.
14
System specifications
Audio
Table 9. Audio specifications
Description
Values
Controller
Realtek ALC3204
Stereo conversion
Internal interface
External interface
Speakers
Supported
High definition audio
Universal Audio Jack
Two
Internal speaker amplifier
External volume controls
Supported (audio codec integrated)
Keyboard shortcut controls
Speaker output:
Average
2 W
Peak
Subwoofer output
Microphone
2.5 W
Not supported
Dual-array microphones
Video
Table 10. Discrete graphics specifications
Discrete graphics
Controller
Memory size
Memory Type
GDDR5
NVIDIA GeForce MX330
NVIDIA GeForce MX350
2 GB
2 GB
GDDR5
Table 11. Integrated graphics specifications
Integrated graphics
Controller
Memory size
Processor
Intel UHD Graphics
Shared system memory
Shared system memory
11th Generation Intel Core i3
11th Generation Intel Cor i5/i7
Intel Iris Xe Graphics
Camera
Table 12. Camera specifications
Description
Values
One
Number of cameras
System specifications
15
Table 12. Camera specifications (continued)
Description
Values
Type
HD RGB camera
Location
Front camera
Sensor type
CMOS sensor technology
Resolution:
Still image
0.92 megapixel
Video
1280 x 720 (HD) at 30 fps
74.90 degrees
Diagonal viewing angle
Communications
Ethernet
Table 13. Ethernet specifications
Description
Values
Model number
Realtek RTL8111
Transfer rate
10/100/1000 Mbps
Wireless module
Table 14. Wireless module specifications
Description
Values
Model number
Intel Wireless-AC 9462
Up to 433 Mbps
Intel Wi-Fi 6 AX201
Qualcomm QCA61x4A
Up to 867 Mbps
Transfer rate
Up to 2400 Mbps
2.4 GHz/5 GHz
Frequency bands supported
Wireless standards
2.4 GHz/5 GHz
2.4 GHz/5 GHz
●
●
●
Wi-Fi 802.11a/b/g
Wi-Fi 4 (Wi-Fi 802.11n)
Wi-Fi 5 (Wi-Fi 802.11ac)
●
●
●
●
Wi-Fi 802.11a/b/g
●
●
●
Wi-Fi 802.11a/b/g
Wi-Fi 802.11n
Wi-Fi 802.11ac
Wi-Fi 4 (Wi-Fi 802.11n)
Wi-Fi 5 (Wi-Fi 802.11ac)
Wi-Fi 6 (Wi-Fi 802.11ax)
Encryption
Bluetooth
●
●
●
64-bit/128-bit WEP
AES-CCMP
TKIP
●
●
●
64-bit/128-bit WEP
AES-CCMP
TKIP
●
●
●
64-bit/128-bit WEP
AES-CCMP
TKIP
Bluetooth 5.0
Bluetooth 5.1
Bluetooth 5.0
16
System specifications
Media-card reader
Table 15. Media-card reader specifications
Description
Values
Type
One microSD card reader
Cards supported
Secure Digital (SD)
Power adapter
Table 16. Power adapter specifications
Description
Values
Type
45 W
65 W
Diameter (connector)
Input voltage
4.5 mm x 2.9 mm
100 VAC x 240 VAC
50 Hz x 60 Hz
1.30 A
4.5 mm x 2.9 mm
100 VAC x 240 VAC
50 Hz x 60 Hz
1.60 A/1.70 A
3.34 A
Input frequency
Input current (maximum)
Output current (continuous)
Rated output voltage
2.31 A
19.50 VDC
19.50 VDC
Temperature range:
Operating
0°C to 40°C (32°F to 104°F)
0°C to 40°C (32°F to 104°F)
Storage
-40°C to 70°C (-40°F to 158°F)
-40°C to 70°C (-40°F to 158°F)
Battery
Table 17. Battery specifications
Description
Values
Type
40 WHr, 3-cell Smart Lithium-ion
11.25 VDC
53 WHr, 4-cell Smart Lithium-ion
15.00 VDC
Voltage
Weight (maximum)
0.18 kg (0.40 lb)
0.24 kg (0.53 lb)
Dimensions:
Height
5.75 mm (0.23 in.)
184.10 mm (7.25 in.)
90.73 mm (3.57 in.)
5.75 mm (0.23 in.)
239.10 mm (9.41 in.)
90.73 mm (3.57 in.)
Width
Depth
Temperature range:
Operating
0°C to 35°C (32°F to 95°F)
0°C to 35°C (32°F to 95°F)
System specifications
17
Table 17. Battery specifications (continued)
Description
Values
-40°C to 65°C (-40°F to 149°F)
Storage
Operating time
-40°C to 65°C (-40°F to 149°F)
Varies depending on operating conditions Varies depending on operating
and can significantly reduce under certain conditions and can significantly reduce
power-intensive conditions.
under certain power-intensive
conditions.
Charging time (approximate)
4 hours (when the computer is off)
4 hours (when the computer is off)
NOTE: Control the charging time,
duration, start and end time, and so
on, using the Dell Power Manager
application. For more information on
the Dell Power Manager, see, Me and
NOTE: Control the charging time,
duration, start and end time, and so
on, using the Dell Power Manager
application. For more information on
the Dell Power Manager, see, Me
Coin-cell battery
Operating time
2032
2032
Varies depending on operating conditions Varies depending on operating
and can significantly reduce under certain conditions and can significantly reduce
power-intensive conditions.
under certain power-intensive
conditions.
Dimensions and weight
Table 18. Dimensions and weight
Description
Height:
Values
Front
14.15 mm (0.56 in.)
17.90 mm (0.70 in.)
356.10 mm (14.02 in.)
234.50 mm (9.23 in.)
1.70 kg (3.75 lb)
Rear
Width
Depth
Weight
NOTE: The weight of your computer depends on the configuration
ordered and the manufacturing variability.
Display
Table 19. Display specifications
Description
Values
Type
Full High Definition (FHD)
Wide Viewing Angle (WVA)
300 Nits
Full High Definition (FHD)
Wide Viewing Angle (WVA)
220 Nits
Panel technology
Luminance (typical)
Dimensions (Active area):
18
System specifications
Table 19. Display specifications (continued)
Description
Values
Height
Width
193.60 mm (7.62 in.)
193.60 mm (7.62 in.)
344.20 mm (13.55 in.)
344.20 mm (13.55 in.)
Diagonal
396.24 mm (15.60 in.)
396.24 mm (15.60 in.)
Native resolution
Megapixels
1920 x 1080
1920 x 1080
2
2
Color gamut
72% NTSC typical
45% NTSC typical
Pixels per inch (PPI)
Contrast ratio (min)
Response time (max)
Refresh rate
142
142
600:1
400:1
35 ms
35 ms
60 Hz
60 Hz
Horizontal view angle
Vertical view angle
Pixel pitch
85 +/- degrees (typical)
85 +/- degrees (typical)
85 +/- degrees (typical)
85 +/- degrees (typical)
0.18 mm
6.20 W
Anti-glare
No
0.18 mm
4.20 W
Anti-glare
No
Power consumption (maximum)
Anti-glare vs glossy finish
Touch options
Keyboard
Table 20. Keyboard specifications
Description
Values
Type
Standard and backlit keyboard
QWERTY
Layout
Number of keys
●
●
●
United States and Canada: 101 keys
United Kingdom: 102 keys
Japan: 105 keys
Size
X=18.70 mm key pitch
Y=18.05 mm key pitch
System specifications
19
Touchpad
Table 21. Touchpad specifications
Description
Resolution:
Horizontal
Values
3512
2442
Vertical
Dimensions:
Horizontal
115 mm (4.53 in.)
80 mm (3.15 in.)
Vertical
Touchpad gestures
For more information about touchpad gestures for Windows 10, see the Microsoft knowledge base article 4027871 at
Fingerprint reader (optional)
Table 22. Fingerprint reader specifications
Description
Values
Sensor technology
Capacitive
Sensor resolution
Sensor area
500 PPI
4.06 mm x 3.25 mm
80 x 64 Pixels
Sensor pixel size
Security
Table 23. Security specifications
Features
Specifications
Integrated on system board
Optional
Trusted Platform Module (TPM) 2.0
Fingerprint reader
Wedge-shaped lock slot
Standard
Security Software
Table 24. Security Software specifications
Specifications
McAfee Small Business Security 30-day Trial
20
System specifications
Table 24. Security Software specifications (continued)
Specifications
McAfee Small Business Security 12-month subscription, Digitally Delivered
McAfee Small Business Security 24-month subscription, Digitally Delivered
McAfee Small Business Security 36-month subscription, Digitally Delivered
Computer environment
Airborne contaminant level: G1 as defined by ISA-S71.04-1985
Table 25. Computer environment
Description
Operating
Storage
Temperature range
0°C to 35°C (32°F to 95°F)
-40°C to 65°C (-40°F to 149°F)
Relative humidity (maximum)
Vibration (maximum)*
Shock (maximum)
10% to 90% (non-condensing)
0.66 GRMS
0% to 95% (non-condensing)
1.30 GRMS
110 G†
160 G†
Altitude (maximum)
-15.2 m to 3048 m (4.64 ft to 5518.4 ft) -15.2 m to 10668 m (4.64 ft to 19234.4
ft)
* Measured using a random vibration spectrum that simulates user environment.
† Measured using a 2 ms half-sine pulse when the hard drive is in use.
System specifications
21
4
Software
This chapter details the supported operating systems along with instructions on how to install the drivers.
Topics:
•
Downloading Windows drivers
1. Turn on the notebook.
2. Go to Dell.com/support.
3. Click Product Support, enter the Service Tag of your notebook, and then click Submit.
NOTE: If you do not have the Service Tag, use the auto detect feature or manually browse for your notebook model.
4. Click Drivers and Downloads.
5. Select the operating system installed on your notebook.
6. Scroll down the page and select the driver to install.
7. Click Download File to download the driver for your notebook.
8. After the download is complete, navigate to the folder where you saved the driver file.
9. Double-click the driver file icon and follow the instructions on the screen.
22
Software
5
System setup
CAUTION: Unless you are an expert computer user, do not change the settings in the BIOS Setup program.
Certain changes can make your computer work incorrectly.
NOTE: Before you change BIOS Setup program, it is recommended that you write down the BIOS Setup program screen
information for future reference.
Use the BIOS Setup program for the following purposes:
●
●
●
Get information about the hardware installed in your computer, such as the amount of RAM and the size of the hard drive.
Change the system configuration information.
Set or change a user-selectable option, such as the user password, type of hard drive installed, and enabling or disabling
base devices.
Topics:
•
•
•
•
•
•
Boot menu
Press <F12> when the Dell logo appears to initiate a one-time boot menu with a list of the valid boot devices for the system.
Diagnostics and BIOS Setup options are also included in this menu. The devices that are listed on the boot menu depend on the
bootable devices in the system. This menu is useful when you are attempting to boot to a particular device or to bring up the
diagnostics for the system. Using the boot menu does not make any changes to the boot order stored in the BIOS.
The options are:
●
UEFI Boot Devices:
○
○
○
○
Windows Boot Manager
UEFI Hard Drive
Onboard NIC (IPV4)
Onboard NIC (IPV6)
●
Pre-Boot Tasks:
○
○
○
○
○
○
BIOS Setup
Diagnostics
BIOS Update
SupportAssist OS Recovery
BIOS Flash Update - Remote
Device Configuration
Navigation keys
NOTE: For most of the System Setup options, changes that you make are recorded but do not take effect until you restart
the system.
System setup
23
Keys
Navigation
Up arrow
Down arrow
Enter
Moves to the previous field.
Moves to the next field.
Selects a value in the selected field (if applicable) or follow the link in the field.
Expands or collapses a drop-down list, if applicable.
Moves to the next focus area.
Spacebar
Tab
Esc
Moves to the previous page until you view the main screen. Pressing Esc in the main screen displays a
message that prompts you to save any unsaved changes and restarts the system.
Boot Sequence
Boot sequence enables you to bypass the System Setup–defined boot device order and boot directly to a specific device (for
example: optical drive or hard drive). During the Power-on Self-Test (POST), when the Dell logo appears, you can:
●
●
Access System Setup by pressing F2 key
Bring up the one-time boot menu by pressing F12 key.
The one-time boot menu displays the devices that you can boot from including the diagnostic option. The boot menu options
are:
●
●
Removable Drive (if available)
STXXXX Drive
NOTE: XXXX denotes the SATA drive number.
●
●
●
Optical Drive (if available)
SATA Hard Drive (if available)
Diagnostics
NOTE: Choosing Diagnostics, displays the SupportAssist diagnostics screen.
The boot sequence screen also displays the option to access the System Setup screen.
BIOS setup
NOTE: Depending on the tabletcomputerlaptop and its installed devices, the items listed in this section may or may not
appear.
Overview
Table 26. Overview
Option
Description
System Information
This section lists the primary hardware features of your
computer.
The options are:
●
System Information
○
○
○
○
○
○
○
BIOS version
Service Tag
Asset Tag
Manufacture Date
Ownership Date
Express Service Code
Ownership Tag
24
System setup
Table 26. Overview
Option
Description
○
Signed Firmware Update
●
Battery
○
○
○
○
○
Primary
Battery Level
Battery State
Health
AC Adapter
●
Processor Information
○
○
○
○
○
○
○
○
○
○
○
Processor Type
Maximum Clock Speed
Minimum Clock Speed
Current Clock Speed
Core Count
Processor ID
Processor L2 Cache
Processor L3 Cache
Microcode Version
Intel Hyper-Threading Capable
64-Bit Technology
●
Memory Configuration
○
○
○
○
○
○
○
Memory Installed
Memory Available
Memory Speed
Memory Channel Mode
Memory Technology
DIMM_Slot 1
DIMM_Slot 2
●
Device Information
○
○
○
○
○
○
○
○
○
○
Panel Type
Video Controller
Video Memory
Wi-Fi Device
Native Resolution
Video BIOS Version
Audio Controller
Bluetooth Device
LOM MAC Address
dGPU Video Controller
Boot configuration
Table 27. Boot configuration
Option
Description
Boot Sequence
Allows you to change the order in which the computer
attempts to find an operating system.
The options are:
●
●
Windows Boot Manager
UEFI Hard Drive
System setup
25
Table 27. Boot configuration (continued)
Option
Description
●
●
Onboard NIC (IPV4)
Onboard NIC (IPV6)
NOTE: Legacy Boot mode is not supported on this
platform.
Secure Boot
Secure Boot helps ensure your system boots using only
validated boot software.
Enable Secure Boot—By default, this option is disabled.
NOTE: The system has to be in UEFI boot mode to enable
Enable Secure Boot.
Secure Boot Mode
Changes to the Secure Boot operation mode modifies the
behavior of Secure Boot to allow evaluation of UEFI driver
signatures.
The options are:
●
●
Deployed Mode—By default, this option is enabled.
Audit Mode
Expert Key Management
Allows you to enable or disable Expert Key Management.
Enable Custom Mode—By default, this option is disabled.
The Custom Mode Key Management options are:
●
●
●
●
PK—By default, this option is enabled.
KEK
db
dbx
Integrated Devices
Table 28. Integrated device options
Option
Description
Date/Time
Allows you to set the date and time. The change to the system
date and time takes effect immediately.
Camera
Audio
Allows you to enable or disable camera.
Enable Camera - This option is enabled by default.
Allows you to turn off all integrated audio. By default, the Enable
Audio option is selected.
Allows you to enable or disable the integrated audio or microphone
and speaker separately. By default, the Enable Audio option is
selected.
The options are:
●
●
Enable Microphone
Enable Internal Speaker
USB Configuration
Allows you to enable or disable the internal or integrated USB
configuration.
The options are:
26
System setup
Table 28. Integrated device options (continued)
Option
Description
●
●
Enable USB Boot Support
Enable External USB Port
By default, all the options are enabled.
Disable USB4 PCIE Tunneling
By default the Disable USB4 PCIE Tunneling is disabled.
Storage
Table 29. Storage options
Option
Description
SATA/NVMe Operation
Allows you to set the operating mode of the integrated storage
device controller.
The options are:
●
●
●
Disabled
AHCI/NVMe
RAID On—By default, the RAID On option is enabled.
Storage Interface
Allows you to enable or disable various drives on board.
The options are:
●
●
M.2 PCIe SSD-0
M.2 PCIe SSD-1
By default, all the options are enabled.
SMART Reporting
This field controls whether hard drive errors for integrated drives
are reported during system startup. This technology is part of the
Self Monitoring Analysis and Reporting Technology (SMART)
specification. By default, the Enable SMART Reporting option is
disabled .
Drive Information
Provides information about drive type and device.
Display
Table 30. Display options
Option
Description
Display Brightness
Allows you to set the screen brightness when running on battery
and AC power.
The options are:
●
●
Brightness on battery power - By default, set to 50.
Brightness on AC power - By default, set to 100.
EcoPower
EcoPower increases the battery life by reducing the display
brightness when appropriate.
By default Enable EcoPower is enabled.
Full Screen Logo
Displays full screen logo when the image matches screen
resolution.
System setup
27
Table 30. Display options (continued)
Option
Description
By default, all the option is disabled.
Connection options
Table 31. Connection
Option
Description
Integrated NIC
Integrated NIC controls the onboard LAN controller. It allows
pre-OS and early operating system networking features to use
any enabled NICs when UEFI networking protocols are
installed and available.
The options are:
●
●
●
Disabled
Enabled
Enabled with PXE - This option is enabled by default.
Wireless Device Enable
Allows you to enable or disable the internal wireless devices.
The options are:
●
●
WLAN
Bluetooth
Both the options are enabled by default.
Enable UEFI Network Stack
Allows you to control the onboard LAN controller. It allows
pre-OS and early operating system networking features to use
any enabled NICs when UEFI networking protocols are
installed and available.
Enable UEFI Network Stack - This option is enabled by
default.
Power management
Table 32. Power Management
Option
Description
Battery Configuration
Allows the system to run on battery during peak power usage hours.
The options are:
●
●
●
●
●
Adaptive—enabled by default
Standard
ExpressCharge
Primarily AC Use
Custom
NOTE: If Custom Charge is selected, you can also configure Custom Charge Start and
Custom Charge Stop.
Advanced Configuration
This option enables you to maximize the battery health.
By default, the Enable Advanced Battery Charge Mode option is disabled.
NOTE: The user can charge battery using feature Beginning of Day and Work Period.
By default, Work Period is disabled.
28
System setup
Table 32. Power Management (continued)
Option
Description
Use ExpressCharge for accelerated battery charging.
Peak Shift
Allows the system to run on battery during peak power usage hours.
Peak Shift - By default, this option is disabled.
NOTE: The user can:
●
●
Set Battery Threshold Min = 15, Max = 100
Prevent AC power between certain times of the day using Peak Shift Start, Peak Shift
End, and Peak Shift Charge Start.
Thermal Management
Allows cooling of fans and the processor heat management to adjust system performance, noise,
and temperature.
The options are:
●
●
●
●
Optimized—enabled by default
Cool
Quiet
Ultra Performance
USB Wake Support
Wake on Dell
USB-C Dock
Allows you to connect a Dell USB-C Dock to wake the system from
standby mode.
By default, the option Wake on Dell USB-C Dock is enabled.
NOTE: These features are only functional when the AC power adapter is connected. If the
AC power adapter is removed before Standby, the BIOS removes power from all USB ports to
conserve battery power.
Block Sleep
Lid Switch
This option enables you to block entering to sleep (S3) mode in operating system environment. By
default, the Block Sleep option is disabled.
NOTE: When Block Sleep is enabled, the system does not go to sleep. Intel Rapid Start gets
disabled automatically, and the operating system power option remains blank if it was set to
Sleep.
Allows you to disable the lid switch.
The options are:
●
●
Enable Lid Switch—enabled by default
Power On Lid Open—enabled by default
Intel Speed Shift
technology
Allows you to enable or disable the Intel Speed Shift Technology support. By default,Intel Speed
Shift technology is enabled. Enabling this option allows the operating system to select
appropriate processor performance.
Security
Table 33. Security
Option
Description
TPM 2.0 Security
Allows you to enable or disable the Trusted Platform Module (TPM).
The options are:
●
●
TPM 2.0 Security On—This option is enabled by default.
PPI Bypass for Enable Commands
System setup
29
Table 33. Security (continued)
Option
Description
●
●
●
●
●
●
●
PPI Bypass for Disable Commands
PPI Bypass for Clear Command
Attestation Enable—This option is enabled by default.
Key Storage Enable—This option is enabled by default.
SHA-256—This option is enabled by default.
Clear
TPM State—This option is enabled by default.
SMM Security
Mitigation
Allows you to enable or disable additional UEFI SMM Security Mitigation protection.
SMM Security Mitigation - By default, this option is enabled.
Data Wipe on Next Boot
Allows BIOS to queue up data wipe cycle for storage devices connected to the motherboard on
the next reboot.
Start Data Wipe - By default, this option is disabled.
NOTE: Secure Wipe operation deletes information in a way that it cannot be reconstructed.
Absolute
This field allows you to Enable, Disable, or Permanently Disable the BIOS module interface of the
optional Absolute Persistence Module service from Absolute® Software.
The options are:
●
●
●
Enabled—This option is enabled by default.
Disabled
Permanently Disable Absolute
UEFI Boot Path Security
Controls whether the system prompts the user to enter the admin password (if set) when
booting to a UEFI boot path device from the F12 boot menu.
The options are:
●
●
●
●
Never
Always
Always Except Internal HDD—This option is enabled by default.
Always Except Internal HDD&PXE
Password
Table 34. Security
Option
Description
Admin Password
Allows you to set, change, or delete the administrator (admin) password.
The entries to set password are:
●
●
Enter the old password:
Enter the new password:
Press Enter once you enter the new password and again press Enter to confirm the new
password.
NOTE: Deleting the admin password deletes the system password (if set). The admin
password can also be used to delete hard drive password. For this reason, you cannot set an
admin password if a system password or hard drive password is set. Hence, an admin
password has to be set first if the admin password has to be used with system password
and/or hard drive password.
System Password
Allows you to set, change, or delete the system password.
30
System setup
Table 34. Security (continued)
Option
Description
The entries to set password are:
●
●
Enter the old password:
Enter the new password:
Press Enter once you enter the new password and again press Enter to confirm the new
password.
Password Configuration
Allows you to configure a password.
Upper Case
Letter
When enabled, this field reinforces password must contain at least one
upper capital letter.
Lower Case
Letter
When enabled, this field reinforces password must contain at least one
lower capital letter.
Digit
When enabled, this field reinforces password must contain at least one-
digit number.
Special
Character
When enabled, this field reinforces password must contain at least one
special character.
NOTE: These options by default are disabled.
Minimum
Characters
Defines the number of characters allowed for a password. Min = 4
Password Bypass
Allows you to bypass the System password and the Internal hard drive password, when it is set,
during a system restart.
The options are:
●
●
Disabled—This option is enabled by default.
Reboot bypass
Password Changes
Allows you to change the system password and hard drive password without the need of
administrator password.
Enable Non-Admin Password Changes - By default, this option is disabled.
Admin Setup Lockout
Allows the administrator to control how the user can access BIOS setup.
Enable Admin Setup Lockout - By default, this option is disabled.
NOTE:
●
If the admin password is set and Enable Admin Setup Lockoutis enabled, you cannot
view the BIOS setup (using F2 or F12) without the admin password.
●
If the admin password is set and Enable Admin Setup Lockoutis disabled, the BIOS
setup can be entered and items that are viewed in Locked mode.
Master Password
Lockout
Allows you to disable master password support.
Enable Master Password Lockout - By default, this option is disabled.
NOTE: The Hard Disk password has to be cleared before the settings can be changed.
System setup
31
Update and Recovery
Table 35. Update and recovery
Option
Description
UEFI Capsule Firmware
Updates
Allows you to update the system BIOS through UEFI capsule update packages.
Enable UEFI Capsule Firmware Updates - By default, this option is enabled.
BIOS Recovery from
Hard Drive
Allows you to recover BIOS on the primary hard drive or USB drive in corrupted conditions.
BIOS Recovery from Hard Drive - By default, this option is enabled.
NOTE: BIOS Recovery from hard drives is not available for Self-Encrypting Drives (SED).
BIOS Downgrade
Allows you to control flashing of the system firmware to previous versions.
Allow BIOS Downgrade - By default, this option is enabled.
SupportAssist OS
Recovery
Allows you to enable or disable the boot flow for SupportAssist OS Recovery if there are certain
system errors.
SupportAssist OS Recovery - By default, this option is enabled.
NOTE: If SupportAssist OS Recovery setup option is disabled, then all the automatic boot
flow for SupportAssist OS Recovery tool is disabled.
BIOSConnect
Allows you to recover cloud service operating system if the main operating system and/or local
service operating system fails to boot with the number of failures equal to or greater than the
value specified by the Auto operating system Recovery Threshold setup.
BIOSConnect - By default, this option is enabled.
Dell Auto OS Recovery
Threshold
The Auto OS Recovery threshold setup options control the automatic flow for SupportAssist
System Resolution Console and for Dell OS Recovery Tool.
The options are:
●
●
●
●
Off
1
2 - Default
3
System management
Table 36. System management
Option
Description
Service Tag
Displays the service tag of your computer.
Asset Tag
An Asset Tag is a string of 64 characters that are used by IT administrator to uniquely identify a
particular system. On an asset tag is set, it cannot be changed.
AC Behavior
Allows you to enable or disable the computer from turning on automatically when an AC adapter
is connected.
Wake on AC
By default, this option is disabled.
Auto On Time
This setting allows a system to automatically power on for defined days/time.
The options are:
32
System setup
Table 36. System management (continued)
Option
Description
●
●
●
●
Disabled - This option is enabled by default.
Every Day
Weekdays
Select Days
Keyboard
Table 37. Keyboard
Option
Description
Numlock Enable
Allows you to enable or disable Numlock function when the system boots.
Enable Numlock
This option is enabled by default.
Fn Lock Options
Allows you to change the function key settings.
Fn Lock Mode
This option is enabled by default.
The options are:
●
●
Lock Mode Standard
Lock Mode Secondary- This option is enabled by default.
Keyboard Illumination
Allows you to set keyboard illumination settings using hotkeys <Fn>+<F5> during normal system
operation.
The options are:
●
●
●
Disabled
Dim
Bright- This option is enabled by default.
NOTE: The keyboard illumination brightness is set at 100%.
Keyboard Backlight
Timeout on AC
This feature defines the timeout value for the keyboard backlight when an AC adapter is plugged
in the system.
The options are:
●
●
●
●
●
●
●
●
5 seconds
10 seconds - This option is enabled by default.
15 seconds
30 seconds
1 minute
5 minutes
15 minutes
Never
NOTE: If Never is selected, the backlight stays on always when the system has AC adapter
plugged in.
Keyboard Backlight
Timeout on Battery
This feature defines the timeout value for the keyboard backlight when the system is running only
on battery power.
The options are:
●
5 seconds
System setup
33
Table 37. Keyboard (continued)
Option
Description
●
●
●
●
●
●
●
10 seconds - This option is enabled by default.
15 seconds
30 seconds
1 minute
5 minutes
15 minutes
Never
NOTE: If Never is selected, the backlight stays on always when the system is running on
battery power.
Pre-boot behavior
Table 38. Pre-boot behavior
Option
Description
Adapter Warnings
This option displays warning messages during boot when adapters with little power capacity are
detected.
●
Enable Adapter Warnings—enabled by default
Warnings and Errors
This option causes the boot process to only pause when warnings and errors are detected rather
than stop, prompt, and wait for user input. This feature is useful where the system is being
remotely managed.
Select one of the following options:
●
●
●
Prompt on Warnings and Errors—enabled by default
Continue on Warnings
Continue on Warnings and Errors
NOTE: Errors deemed critical to the operation of the system hardware always stop the
system.
USB-C Warnings
Fastboot
This option enables or disables dock warning messages.
Enable Dock Warning Messages — enabled by default.
This option allows you to configure the speed of UEFI boot process.
Select one of the following options:
●
●
●
Minimal
Thorough—enabled by default
Auto
Extend BIOS POST Time
This option allows you to configure the BIOS POST load time.
Select one of the following options:
●
●
●
0 seconds—enabled by default.
5 seconds
10 seconds
Mouse/Touchpad
This option defines how the system handles mouse and touchpad input.
Select one of the following options:
●
●
●
Serial Mouse
PS/2 Mouse
Touchpad and PS/2 Mouse—enabled by default.
34
System setup
Virtualization support
Table 39. Virtualization Support
Option
Description
Intel Virtualization
Technology
This option specifies whether the system can run on a Virtual Machine Monitor (VMM). By
default, the Enable Intel Virtualization Technology (VT) option is enabled.
VT for Direct I/O
This option specifies whether the system can perform Virtualization technology for direct I/O;
an Intel method for virtualization for memory map I/O. By default, the Enable Intel VT for
Direct I/O option is enabled.
Performance
Table 40. Performance
Option
Description
Multi Core Support
This field specifies whether the process has one or all cores
enabled. The default value is set to the maximum number of
cores.
●
●
●
●
All Cores — This option is enabled by default.
1
2
3
Intel SpeedStep
This feature allows the system to dynamically adjust processor
voltage and core frequency, decreasing average power
consumption and heat production.
Enable Intel SpeedStep Technology
This option is enabled by default.
C-States Control
This feature allows you to enable or disable the ability of the
CPU to enter and exit low-power states.
Enable C-state control
This option is enabled by default.
Enable Adaptive C-states for Discrete Graphics
This feature allows the system to dynamically detect high
usage of discrete graphics and adjust system parameters for
higher performance during that time period.
Enable Adaptive C-states for Discrete Graphics
This option is enabled by default.
Intel Turbo Boost Technology
This option allows you to enable or disable the Intel
TurboBoost mode of the processor.
Enable Intel Turbo Boost Technology
This option is enabled by default.
Intel Hyper-Threading Technology
This option allows you to enable or disable the HyperThreading
in the processor.
Enable Intel Hyper-Threading Technology
This option is enabled by default.
System setup
35
System logs
Table 41. System Logs
Option
Description
BIOS Event Log
Allows you to either keep and clear the BIOS event log.
Clear BIOS Event Log
The options are:
●
●
Keep - This option is enabled by default.
Clear
Thermal Event Log
Allows you to either keep and clear the Thermal event log.
Clear Thermal Event Log
The options are:
●
●
Keep - This option is enabled by default.
Clear
Power Event Log
Allows you to either keep and clear the Power event log.
Clear Power Event Log
The options are:
●
●
Keep - This option is enabled by default.
Clear
Updating the BIOS in Windows
It is recommended to update your BIOS (System Setup) when you replace the system board or if an update is available. For
laptops, ensure that your computer battery is fully charged and connected to a power before initiating a BIOS update.
NOTE: If BitLocker is enabled, it must be suspended prior to updating the system BIOS, and then re enabled after the BIOS
update is completed.
For more information about this subject, see Knowledge Article: How to Enable or Disable BitLocker with TPM in Windows.
1. Restart the computer.
2. Go to Dell.com/support.
●
●
Enter the Service Tag or Express Service Code and click Submit.
Click Detect Product and follow the instructions on screen.
3. If you are unable to detect or find the Service Tag, click Choose from all products.
4. Choose the Products category from the list.
NOTE: Choose the appropriate category to reach the product page.
5. Select your computer model and the Product Support page of your computer appears.
6. Click Get drivers and click Drivers and Downloads.
The Drivers and Downloads section opens.
7. Click Find it myself.
8. Click BIOS to view the BIOS versions.
9. Identify the latest BIOS file and click Download.
10. Select your preferred download method in the Please select your download method below window, click Download File.
The File Download window appears.
11. Click Save to save the file on your computer.
12. Click Run to install the updated BIOS settings on your computer.
Follow the instructions on the screen.
36
System setup
Updating BIOS on systems with BitLocker enabled
CAUTION: If BitLocker is not suspended before updating the BIOS, the next time you reboot the system it will
not recognize the BitLocker key. You will then be prompted to enter the recovery key to progress and the
system will ask for this on each reboot. If the recovery key is not known, this can result in data loss or an
unnecessary operating system reinstall. For more information about this subject, see Knowledge Article:
Updating the Dell BIOS in Linux and Ubuntu environments
If you want to update the system BIOS in a Linux environment, such as Ubuntu, see Update the Dell BIOS in a Linux or Ubuntu
Flashing the BIOS from the F12 One-Time boot menu
Updating your system BIOS using a BIOS update .exe file that is copied to a FAT32 USB drive and booting from the F12 one time
boot menu.
BIOS Update
You can run the BIOS update file from Windows using a bootable USB drive or you can also update the BIOS from the F12 One-
Time boot menu on the system.
Most Dell systems built after 2012 have this capability and you can confirm by booting your system to the F12 One-Time Boot
Menu to see if BIOS UPDATE is listed as a boot option for your system. If the option is listed, then the BIOS supports this BIOS
update option.
NOTE: Only systems with BIOS Flash Update option in the F12 One-Time Boot Menu can use this function.
Updating from the One-Time Boot Menu
To update your BIOS from the F12 One-Time boot menu, you need:
●
●
●
●
USB drive formatted to the FAT32 file system (key does not have to be bootable).
BIOS executable file that you downloaded from the Dell Support website and copied to the root of the USB drive.
AC power adapter that is connected to the system.
Functional system battery to flash the BIOS.
Perform the following steps to run the BIOS update flash process from the F12 menu:
CAUTION: Do not power off the system during the BIOS update process. Powering off the system could make
the system fail to boot.
1. From a power off state, insert the USB drive where you copied the flash into a USB port of the system .
2. Power on the system and press the F12 key to access the One-Time Boot Menu.
3. Select BIOS Update using the mouse or arrow keys then press Enter.
System setup
37
The Flash BIOS opens.
4. Click Flash from file.
38
System setup
5. Select external USB device.
6. Once the file is selected, double-click the flash target file and click Submit.
System setup
39
7. Click Update BIOS for the system to reboot and flash the BIOS.
40
System setup
8. Click Confirm Update BIOS.
System setup
41
Once complete, the system reboots and the BIOS update process is completed.
System and setup password
Table 42. System and setup password
Password type
Description
System password
Password that you must enter to log on to your system.
Setup password
Password that you must enter to access and make changes to
the BIOS settings of your computer.
You can create a system password and a setup password to secure your computer.
CAUTION: The password features provide a basic level of security for the data on your computer.
CAUTION: Anyone can access the data stored on your computer if it is not locked and left unattended.
NOTE: System and setup password feature is disabled.
42
System setup
Assigning a system setup password
You can assign a new System or Admin Password only when the status is in Not Set.
To enter the system setup, press F2 immediately after a power-on or reboot.
1. In the System BIOS or System Setup screen, select Security and press Enter.
The Security screen is displayed.
2. Select System/Admin Password and create a password in the Enter the new password field.
Use the following guidelines to assign the system password:
●
●
●
●
A password can have up to 32 characters.
The password can contain the numbers 0 through 9.
Only lower case letters are valid, upper case letters are not allowed.
Only the following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`).
3. Type the system password that you entered earlier in the Confirm new password field and click OK.
4. Press Esc and a message prompts you to save the changes.
5. Press Y to save the changes.
The computer reboots.
Deleting or changing an existing system setup password
Ensure that the Password Status is Unlocked (in the System Setup) before attempting to delete or change the existing
System and Setup password. You cannot delete or change an existing System or Setup password, if the Password Status is
Locked.
To enter the System Setup, press F2 immediately after a power-on or reboot.
1. In the System BIOS or System Setup screen, select System Security and press Enter.
The System Security screen is displayed.
2. In the System Security screen, verify that Password Status is Unlocked.
3. Select System Password, alter or delete the existing system password and press Enter or Tab.
4. Select Setup Password, alter or delete the existing setup password and press Enter or Tab.
NOTE: If you change the System and/or Setup password, re enter the new password when prompted. If you delete the
System and Setup password, confirm the deletion when prompted.
5. Press Esc and a message prompts you to save the changes.
6. Press Y to save the changes and exit from System Setup.
The computer restarts.
System setup
43
6
Getting help
Topics:
•
Contacting Dell
NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing
slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and
some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues:
1. Go to Dell.com/support.
2. Select your support category.
3. Verify your country or region in the Choose a Country/Region drop-down list at the bottom of the page.
4. Select the appropriate service or support link based on your need.
44
Getting help
|