CANON TR150 User Manual

TR150 series  
Online Manual  
English  
Deep Print Head Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78  
Aligning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80  
Aligning the Print Head Manually. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82  
Performing Maintenance Functions from Your Computer (macOS). . . . . . . . . . . . . . . . . . 86  
Opening Remote UI for Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87  
Cleaning the Print Heads. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88  
Adjusting Print Head Position. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90  
Checking Ink Status from Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91  
Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92  
Cleaning Paper Feed Rollers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93  
Cleaning Inside the Printer (Bottom Plate Cleaning). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95  
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98  
Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99  
Safety Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100  
Regulatory Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102  
WEEE (EU&EEA). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104  
Handling Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117  
Legal Restrictions on Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118  
Printer Handling Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119  
Transporting Your Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120  
When Repairing, Lending, or Disposing of the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121  
Keeping Print Quality High. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122  
Carrying the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123  
Main Components and Their Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124  
Main Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125  
Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126  
Rear View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128  
Inside View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129  
Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131  
Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132  
Checking that Power Is On. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133  
Turning the Printer On and Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134  
Checking the Power Plug/Power Cord. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137  
Unplugging the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138  
Checking Battery Status on the LCD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140  
LCD and Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141  
Changing Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144  
Changing Printer Settings from Your Computer (macOS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145  
Managing the Printer Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146  
Changing the Printer Operation Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147  
Changing Settings from Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148  
Changing Settings from Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149  
Setting Items on Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151  
Print settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152  
LAN settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154  
Other device settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159  
Language selection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160  
Firmware update. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161  
Reset setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162  
Feed settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163  
Web service setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164  
ECO settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165  
Quiet setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166  
System information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167  
Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168  
Information about Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171  
Supported Media Types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172  
Paper Load Limit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175  
Unsupported Media Types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177  
Handling Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178  
Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179  
Printing from Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180  
Printing from Application Software (macOS AirPrint). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181  
Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182  
Perform Borderless Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185  
Printing on Postcards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187  
Adding Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188  
How to Open Printer Settings Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189  
Displaying the Printing Status Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190  
Deleting the Undesired Print Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191  
Removing Printer That Is No Longer Required from List of Printers. . . . . . . . . . . . . . . . . . . . . . . 192  
Printing Using Canon Application Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193  
Printing from Smartphone/Tablet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194  
Printing Template Saved in Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195  
Paper Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197  
Frequently Asked Questions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200  
Network Settings and Common Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202  
Network Communication Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204  
Cannot Find Printer on Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205  
Cannot Find Printer on Check Printer Settings Screen During Setup (Windows). . . . . . . . . . . . . 206  
Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking  
Power Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207  
Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking  
PC Network Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208  
Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking  
Printer's Wi-Fi Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209  
Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking  
Wi-Fi Environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210  
Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking  
Printer's IP Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212  
Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking  
Security Software Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213  
Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking  
Wireless Router Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214  
Cannot Proceed beyond Printer Connection Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215  
Cannot Find Printer while Using Wi-Fi. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217  
Network Connection Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220  
Printer Suddenly Stopped Working for Some Reason. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221  
Network Key (Password) Unknown. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226  
Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings. . . . . . . . 228  
Other Network Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230  
Checking Network Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231  
Restoring to Factory Defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234  
Problems while Printing from Smartphone/Tablet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235  
Cannot Print from Smartphone/Tablet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236  
Printing Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240  
Printer Does Not Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241  
Ink Does Not Come Out. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243  
Printer Does Not Pick up or Feed the Paper/"No Paper" Error. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245  
Paper Information Registration Screen Does Not Appear When Loading Paper. . . . . . . . . . . . . . . . . 247  
Paper Information Registration Screen Appears Even Though No Paper Is Loaded. . . . . . . . . . . . . . 248  
Printout Results Are Unsatisfactory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249  
Printouts Are Blank/Blurry or Fuzzy/Inaccurate or Bleeding Colors/Streaks or Lines. . . . . . . . . . 251  
Lines Are Misaligned/Distorted. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254  
Paper Is Smudged / Printed Surface Is Scratched. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255  
Mechanical Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259  
Printer Does Not Turn On. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260  
Printer Turns Off Unexpectedly or Repeatedly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261  
USB Connection Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262  
Cannot Communicate with Printer via USB. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263  
Wrong Language Appears in LCD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264  
Installation and Download Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265  
Failed to Printer Driver Installation (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266  
Updating Printer Driver in Network Environment (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267  
Errors and Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268  
When Error Occurred. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269  
Message (Support Code) Appears. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271  
List of Support Code for Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274  
List of Support Code for Error (Paper Jams). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276  
1300. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277  
Paper Is Jammed inside Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279  
Printer Is Out of Paper (1000). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283  
1200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 284  
1401. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285  
1600. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287  
1660. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288  
1687. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289  
1688. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290  
1689. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291  
1700. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292  
1806. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293  
1807. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294  
2114. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295  
4103. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297  
5100. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298  
5200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299  
5B00. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 300  
6000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301  
Using Online Manual  
Operating Environment  
Symbols Used in This Document  
Touch-enabled Device Users (Windows)  
Printing Online Manual  
Trademarks and Licenses  
Screenshots in This Manual  
8
Symbols Used in This Document  
Warning  
Instructions that, if ignored, could result in death, serious personal injury, or property damage caused by  
incorrect operation of the equipment. These must be observed for safe operation.  
Caution  
Instructions that, if ignored, could result in personal injury or property damage caused by incorrect  
operation of the equipment. These must be observed for safe operation.  
Important  
Instructions including important information that must be observed to avoid damage and injury or  
improper use of the product. Be sure to read these instructions.  
Note  
Instructions including notes for operation and additional explanations.  
Basics  
Instructions explaining basic operations of your product.  
Note  
• Icons may vary depending on your product.  
9
Touch-enabled Device Users (Windows)  
For touch actions, you need to replace "right-click" in this document with the action set on the operating  
system. For example, if the action is set to "press and hold" on your operating system, replace "right-click"  
with "press and hold."  
10  
Trademarks and Licenses  
• Microsoft is a registered trademark of Microsoft Corporation.  
• Windows is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other  
countries.  
• Windows Vista is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other  
countries.  
• Internet Explorer is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or  
other countries.  
• Mac, Mac OS, macOS, OS X, AirPort, App Store, AirPrint, the AirPrint logo, Safari, Bonjour, iPad,  
iPhone and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries.  
• IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under  
license.  
• Google Cloud Print, Google Chrome, Chrome OS, Chromebook, Android, Google Drive, Google Apps  
and Google Analytics are either registered trademarks or trademarks of Google Inc. Google Play and  
Google Play Logo are trademarks of Google LLC.  
• Adobe, Acrobat, Flash, Photoshop, Photoshop Elements, Lightroom, Adobe RGB and Adobe RGB  
(1998) are either registered trademarks or trademarks of Adobe Systems Incorporated in the United  
States and/or other countries.  
• Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc.  
• Autodesk and AutoCAD are registered trademarks or trademarks of Autodesk, Inc., and/or its  
subsidiaries and/or affiliates in the USA and/or other countries.  
• USB Type-C™ is a trademark of USB Implementers Forum.  
Note  
• The formal name of Windows Vista is Microsoft Windows Vista operating system.  
Copyright (c) 2003-2015 Apple Inc. All rights reserved.  
Redistribution and use in source and binary forms, with or without modification, are permitted provided  
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the following disclaimer in the documentation and/or other materials provided with the distribution.  
3. Neither the name of Apple Inc. ("Apple") nor the names of its contributors may be used to endorse or  
promote products derived from this software without specific prior written permission.  
THIS SOFTWARE IS PROVIDED BY APPLE AND ITS CONTRIBUTORS "AS IS" AND ANY EXPRESS  
OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF  
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO  
EVENT SHALL APPLE OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT,  
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11  
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---- Part 1: CMU/UCD copyright notice: (BSD like) -----  
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14  
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---- Part 4: Sun Microsystems, Inc. copyright notice (BSD) -----  
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rights reserved.  
15  
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16  
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17  
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18  
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LEADTOOLS  
Copyright (C) 1991-2009 LEAD Technologies, Inc.  
CMap Resources  
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CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,  
SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT  
NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;  
LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION)  
HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN  
CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR  
OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS  
SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.  
-----------------------------------------------------------  
19  
MIT License  
Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd  
Permission is hereby granted, free of charge, to any person obtaining a copy of this software and  
associated documentation files (the "Software"), to deal in the Software without restriction, including  
without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies  
of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following  
conditions:  
The above copyright notice and this permission notice shall be included in all copies or substantial  
portions of the Software.  
THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR  
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS  
FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR  
COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER  
IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN  
CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.  
Copyright 2000 Computing Research Labs, New Mexico State University  
Copyright 2001-2015 Francesco Zappa Nardelli  
Permission is hereby granted, free of charge, to any person obtaining a copy of this software and  
associated documentation files (the "Software"), to deal in the Software without restriction, including  
without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies  
of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following  
conditions:  
The above copyright notice and this permission notice shall be included in all copies or substantial  
portions of the Software.  
THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR  
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS  
FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE COMPUTING  
RESEARCH LAB OR NEW MEXICO STATE UNIVERSITY BE LIABLE FOR ANY CLAIM, DAMAGES OR  
OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING  
FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN  
THE SOFTWARE.  
Written by Joel Sherrill <[email protected]>.  
COPYRIGHT (c) 1989-2000.  
On-Line Applications Research Corporation (OAR).  
Permission to use, copy, modify, and distribute this software for any purpose without fee is hereby  
granted, provided that this entire notice is included in all copies of any software which is or includes a  
copy or modification of this software.  
THIS SOFTWARE IS BEING PROVIDED "AS IS", WITHOUT ANY EXPRESS OR IMPLIED WARRANTY.  
IN PARTICULAR, THE AUTHOR MAKES NO REPRESENTATION OR WARRANTY OF ANY KIND  
20  
CONCERNING THE MERCHANTABILITY OF THIS SOFTWARE OR ITS FITNESS FOR ANY  
PARTICULAR PURPOSE.  
(1) Red Hat Incorporated  
Copyright (c) 1994-2009 Red Hat, Inc. All rights reserved.  
This copyrighted material is made available to anyone wishing to use, modify, copy, or redistribute it  
subject to the terms and conditions of the BSD License. This program is distributed in the hope that it will  
be useful, but WITHOUT ANY WARRANTY expressed or implied, including the implied warranties of  
MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. A copy of this license is available at  
http://www.opensource.org/licenses. Any Red Hat trademarks that are incorporated in the source code or  
documentation are not subject to the BSD License and may only be used or replicated with the express  
permission of Red Hat, Inc.  
(2) University of California, Berkeley  
Copyright (c) 1981-2000 The Regents of the University of California.  
All rights reserved.  
Redistribution and use in source and binary forms, with or without modification, are permitted provided  
that the following conditions are met:  
* Redistributions of source code must retain the above copyright notice, this list of conditions and the  
following disclaimer.  
* Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the  
following disclaimer in the documentation and/or other materials provided with the distribution.  
* Neither the name of the University nor the names of its contributors may be used to endorse or promote  
products derived from this software without specific prior written permission.  
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND  
ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED  
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE  
DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR  
ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES  
(INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;  
LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON  
ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING  
NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE,  
EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.  
The FreeType Project LICENSE  
----------------------------  
2006-Jan-27  
Copyright 1996-2002, 2006 by  
David Turner, Robert Wilhelm, and Werner Lemberg  
Introduction  
============  
21  
The FreeType Project is distributed in several archive packages; some of them may contain, in addition to  
the FreeType font engine, various tools and contributions which rely on, or relate to, the FreeType Project.  
This license applies to all files found in such packages, and which do not fall under their own explicit  
license. The license affects thus the FreeType font engine, the test programs, documentation and  
makefiles, at the very least.  
This license was inspired by the BSD, Artistic, and IJG (Independent JPEG Group) licenses, which all  
encourage inclusion and use of free software in commercial and freeware products alike. As a  
consequence, its main points are that:  
o We don't promise that this software works. However, we will be interested in any kind of bug reports.  
(`as is' distribution)  
o You can use this software for whatever you want, in parts or full form, without having to pay us.  
(`royalty-free' usage)  
o You may not pretend that you wrote this software. If you use it, or only parts of it, in a program, you  
must acknowledge somewhere in your documentation that you have used the FreeType code. (`credits')  
We specifically permit and encourage the inclusion of this software, with or without modifications, in  
commercial products.  
We disclaim all warranties covering The FreeType Project and assume no liability related to The  
FreeType Project.  
Finally, many people asked us for a preferred form for a credit/disclaimer to use in compliance with this  
license. We thus encourage you to use the following text:  
"""  
Portions of this software are copyright © <year> The FreeType  
Project (www.freetype.org). All rights reserved.  
"""  
Please replace <year> with the value from the FreeType version you actually use.  
Legal Terms  
===========  
0. Definitions  
--------------  
Throughout this license, the terms `package', `FreeType Project', and `FreeType archive' refer to the set  
of files originally distributed by the authors (David Turner, Robert Wilhelm, and Werner Lemberg) as the  
`FreeType Project', be they named as alpha, beta or final release.  
`You' refers to the licensee, or person using the project, where `using' is a generic term including  
compiling the project's source code as well as linking it to form a `program' or `executable'.  
This program is referred to as `a program using the FreeType engine'.  
This license applies to all files distributed in the original FreeType Project, including all source code,  
binaries and documentation, unless otherwise stated in the file in its original, unmodified form as  
distributed in the original archive.  
If you are unsure whether or not a particular file is covered by this license, you must contact us to verify  
this.  
22  
The FreeType Project is copyright (C) 1996-2000 by David Turner, Robert Wilhelm, and Werner Lemberg.  
All rights reserved except as specified below.  
1. No Warranty  
--------------  
THE FREETYPE PROJECT IS PROVIDED `AS IS' WITHOUT WARRANTY OF ANY KIND, EITHER  
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY  
AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT WILL ANY OF THE AUTHORS OR  
COPYRIGHT HOLDERS BE LIABLE FOR ANY DAMAGES CAUSED BY THE USE OR THE INABILITY  
TO USE, OF THE FREETYPE PROJECT.  
2. Redistribution  
-----------------  
This license grants a worldwide, royalty-free, perpetual and irrevocable right and license to use, execute,  
perform, compile, display, copy, create derivative works of, distribute and sublicense the FreeType Project  
(in both source and object code forms) and derivative works thereof for any purpose; and to authorize  
others to exercise some or all of the rights granted herein, subject to the following conditions:  
o Redistribution of source code must retain this license file (`FTL.TXT') unaltered; any additions, deletions  
or changes to the original files must be clearly indicated in accompanying documentation. The copyright  
notices of the unaltered, original files must be preserved in all copies of source files.  
o Redistribution in binary form must provide a disclaimer that states that the software is based in part of  
the work of the FreeType Team, in the distribution documentation. We also encourage you to put an URL  
to the FreeType web page in your documentation, though this isn't mandatory.  
These conditions apply to any software derived from or based on the FreeType Project, not just the  
unmodified files. If you use our work, you must acknowledge us. However, no fee need be paid to us.  
3. Advertising  
--------------  
Neither the FreeType authors and contributors nor you shall use the name of the other for commercial,  
advertising, or promotional purposes without specific prior written permission.  
We suggest, but do not require, that you use one or more of the following phrases to refer to this software  
in your documentation or advertising materials: `FreeType Project', `FreeType Engine', `FreeType library',  
or `FreeType Distribution'.  
As you have not signed this license, you are not required to accept it. However, as the FreeType Project  
is copyrighted material, only this license, or another one contracted with the authors, grants you the right  
to use, distribute, and modify it.  
Therefore, by using, distributing, or modifying the FreeType Project, you indicate that you understand and  
accept all the terms of this license.  
4. Contacts  
-----------  
There are two mailing lists related to FreeType:  
23  
Discusses general use and applications of FreeType, as well as future and wanted additions to the library  
and distribution.  
If you are looking for support, start in this list if you haven't found anything to help you in the  
documentation.  
Discusses bugs, as well as engine internals, design issues, specific licenses, porting, etc.  
Our home page can be found at  
http://www.freetype.org  
--- end of FTL.TXT ---  
The TWAIN Toolkit is distributed as is. The developer and distributors of the TWAIN Toolkit expressly  
disclaim all implied, express or statutory warranties including, without limitation, the implied warranties of  
merchantability, noninfringement of third party rights and fitness for a particular purpose. Neither the  
developers nor the distributors will be liable for damages, whether direct, indirect, special, incidental, or  
consequential, as a result of the reproduction, modification, distribution or other use of the TWAIN Toolkit.  
JSON for Modern C++  
Copyright (c) 2013-2017 Niels Lohmann  
Permission is hereby granted, free of charge, to any person obtaining a copy of this software and  
associated documentation files (the "Software"), to deal in the Software without restriction, including  
without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies  
of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following  
conditions:  
The above copyright notice and this permission notice shall be included in all copies or substantial  
portions of the Software.  
THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR  
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS  
FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR  
COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER  
IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN  
CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.  
Copyright (c) 2011 - 2015 ARM LIMITED  
All rights reserved.  
Redistribution and use in source and binary forms, with or without modification, are permitted provided  
that the following conditions are met:  
- Redistributions of source code must retain the above copyright notice, this list of conditions and the  
following disclaimer.  
- Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the  
following disclaimer in the documentation and/or other materials provided with the distribution.  
- Neither the name of ARM nor the names of its contributors may be used to endorse or promote products  
derived from this software without specific prior written permission.  
24  
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND  
ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED  
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE  
DISCLAIMED. IN NO EVENT SHALL COPYRIGHT HOLDERS AND CONTRIBUTORS BE LIABLE FOR  
ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES  
(INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;  
LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON  
ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING  
NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE,  
EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.  
The following applies only to products supporting Wi-Fi.  
(c) 2009-2013 by Jeff Mott. All rights reserved.  
Redistribution and use in source and binary forms, with or without modification, are permitted provided  
that the following conditions are met:  
* Redistributions of source code must retain the above copyright notice, this list of conditions, and the  
following disclaimer.  
* Redistributions in binary form must reproduce the above copyright notice, this list of conditions, and the  
following disclaimer in the documentation or other materials provided with the distribution.  
* Neither the name CryptoJS nor the names of its contributors may be used to endorse or promote  
products derived from this software without specific prior written permission.  
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS,"  
AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED  
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE  
DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDER OR CONTRIBUTORS BE LIABLE  
FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL  
DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR  
SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER  
CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR  
TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF  
THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.  
25  
Network  
Available Connection Methods  
The following connection methods are available on the printer.  
Wireless Connection  
Connect the printer and devices (e.g. computer/smartphone/tablet) using a wireless router.  
If you have a wireless router, we recommend you use one for wireless connection.  
◦ Connection methods vary depending on the wireless router type.  
◦ You can change network settings such as the network name (SSID) and security protocol on the  
printer.  
◦ When the connection between a device and a wireless router is completed and  
(Wi-Fi icon) is  
displayed in the device's screen, you can connect the device to the printer using the wireless router.  
Wireless Direct  
Connect the printer and devices (e.g. computer/smartphone/tablet) without using a wireless router.  
◦ While you are using the printer with Wireless Direct, Internet connection from the printer becomes  
unavailable. In that case, web services for the printer cannot be used.  
◦ If you connect a device connected to the Internet via a wireless router to the printer that is in the  
Wireless Direct, the connection between the device and wireless router will be disabled. In that case,  
the connection of the device may switch to a mobile data connection automatically depending on  
your device. Transmission fees for connecting to the Internet using a mobile data connection apply.  
◦ In the Wireless Direct, you can connect up to five devices at the same time. If you try to connect a  
sixth device while five devices are already connected, an error will appear. If an error appears,  
disconnect a device you do not use and configure settings again.  
◦ Network settings such as the network name (SSID) and security protocol are specified automatically.  
Note  
• To use Wi-Fi connection and Wireless Direct at the same time, see Print While Away from Home.  
• You can connect the printer and computer using a USB cable (USB connection). Prepare a USB  
cable. For details, see Connects to Another Computer via LAN/Changes from USB to LAN  
Connection.  
Network Connection Settings/Setup  
Perform connection setup for the printer and computer/smartphone/tablet.  
For more on setup procedure, click here.  
26  
Changing Network Settings  
See below for changing connection settings for the printer and computer/smartphone/tablet.  
• To change network connection method:  
Reconfiguration Method of Wi-Fi Connection  
Changing the Connection Mode  
• To add computer/smartphone/tablet to the printer:  
Connects to Another Computer via LAN/Changes from USB to LAN Connection  
• To use Wireless Direct temporarily:  
Connecting with Wireless Direct  
IJ Network Device Setup Utility  
IJ Network Device Setup Utility checks or diagnoses the settings of the printer and those of computer and  
restores the status of them if anything is wrong with network connection. Select either link below to download  
IJ Network Device Setup Utility.  
Checking Printer Connection Status Using IJ Network Device Setup Utility  
• Performing/Changing Network Settings (Windows)  
For Windows, you can perform network settings using IJ Network Device Setup Utility.  
IJ Network Device Setup Utility (Windows)  
• Diagnosing and Repairing Network Settings (Windows/macOS)  
You can diagnose or repair network settings using IJ Network Device Setup Utility.  
For Windows:  
IJ Network Device Setup Utility (Windows)  
For macOS:  
IJ Network Device Setup Utility (macOS)  
Network Connection Tips  
See below for tips on using the printer via network connection.  
Network Connection Tips  
Handling Printer Configuration using the Web Browser  
Countermeasures against Unauthorized Access  
Troubleshooting  
See Network Settings and Common Problems for troubleshooting on network connection.  
Notice/Restriction  
See below for details.  
• Restrictions on network settings:  
Restrictions  
• Notices when printing using web service:  
Notice for Web Service Printing  
27  
Restrictions  
When connecting another device while a device (such as a computer) is already connected to the printer,  
connect it using the same connection method as the connected device.  
If you connect using a different connection method, the connection to the device in use will be disabled.  
Connect via wireless router  
• Make sure your device and the wireless router are connected. For details on checking these settings,  
see the manual supplied with the wireless router or contact its manufacturer.  
As for a device already connected to the printer without using a wireless router, reconnect it via a  
wireless router.  
• Configuration, router functions, setup procedures and security settings of wireless routers vary  
depending on the system environment. For details, see the manual for your wireless router or contact  
its manufacturer.  
• This printer does not support IEEE802.11ac. IEEE802.11a and IEEE802.11n (5 GHz) may not be  
supported depending on the country or region you live in. Check if your device supports IEEE802.11n,  
IEEE802.11g, IEEE802.11b or IEEE802.11a.  
• If your device is set to the "IEEE802.11n only" mode, WEP or TKIP cannot be used as a security  
protocol. Change the security protocol for your device to something other than WEP and TKIP or  
change the setting to something other than "IEEE802.11n only."  
The connection between your device and the wireless router will be temporarily disabled while the  
setting is changed. Do not proceed to the next screen of this guide until setup is complete.  
• When connecting to Wi-Fi outdoors, do not connect to a 5 GHz network (SSID).  
The 5 GHz band available for use with the printer includes the channels that are allowed for indoor  
use only, depending on your country or region.  
For details on the 5 GHz network (SSID) of your wireless router, see the manual supplied with the  
wireless router, or contact its manufacturer.  
• For office use, consult your network administrator.  
• Note that if you connect to a network with no security protection, your personal information could be  
disclosed to a third party.  
Wireless Direct  
Important  
• If a device is connected to the Internet via a wireless router, and you then connect it to a printer in  
Wireless Direct mode, the existing connection between the device and wireless router will be  
disabled. In that case, the connection of the device may switch to a mobile data connection  
automatically depending on your device. When you connect to the Internet using a mobile data  
connection, charges may apply depending on your contract.  
When you connect a device and the printer using Wireless Direct, the connection information  
will be saved to Wi-Fi settings. The device may be connected to the printer automatically even  
after disconnecting it or connecting it to another wireless router.  
To prevent automatic connection to the printer in Wireless Direct mode, change the connection  
mode after using the printer, or set not to connect automatically in the Wi-Fi settings of the  
device.  
28  
For details on changing the settings of your device, see the manual supplied with the device or  
contact its manufacturer.  
• If you connect a device and the printer using Wireless Direct, Internet connection may become  
unavailable depending on your environment. In that case, web services for the printer cannot be used.  
• In Wireless Direct mode, you can connect up to five devices at the same time. If you try to connect a  
sixth device while five devices are already connected, an error will appear.  
If an error appears, disconnect a device that does not use the printer, and then redo the settings.  
• Devices connected to the printer using Wireless Direct cannot communicate with each other.  
• Firmware updates for the printer are not available while using Wireless Direct.  
• When a device has been connected to the printer without using a wireless router and you want to set  
it up again using the same connection method, disconnect it first. Disable the connection between the  
device and printer in the Wi-Fi setting screen.  
29  
Network Connection Tips  
Default Network Settings  
Detect Same Printer Name  
Connects to Another Computer via LAN/Changes from USB to LAN Connection  
Printing Network Settings  
Reconfiguration Method of Wi-Fi Connection  
Connecting with Wireless Direct  
30  
Default Network Settings  
LAN Connection Defaults  
Item  
Default  
Enable/Disable LAN  
Network name(SSID)  
Wi-Fi security  
Disable LAN  
BJNPSETUP  
Disable  
IP address (IPv4)  
IP address (IPv6)  
Set printer name*  
Enable/disable IPv6  
Enable/disable WSD  
Timeout setting  
Enable/disable Bonjour  
Service name  
Auto setup  
Auto setup  
XXXXXXXXXXXX  
Enable  
Enable  
15 min.  
Enable  
Canon TR150 series  
Enable  
LPR protocol setting  
RAW protocol  
Enable  
LLMNR  
Enable  
PictBridge communication (Enable/disable communication) Enable  
("XX" represents alphanumeric characters.)  
* Default value depends on printer. To check value, use operation panel.  
LAN settings  
Wireless Direct Defaults  
Item  
Default  
Network name(SSID)  
Password  
DIRECT-abXX-TR150series *1  
YYYYYYYYYY *2  
WPA2-PSK (AES)  
Wi-Fi security  
Connection request confirmation Displayed  
31  
*1 "ab" is specified at random and "XX" represents last two digits of printer's MAC address. (The value is  
specified when the printer is turned on for the first time.)  
*2 The password is specified automatically when the printer is turned on for the first time.  
32  
Detect Same Printer Name  
When the printer is detected during setup, plural printers with the same name may appear on the results  
screen.  
Select a printer with checking the printer settings against those on detection result screen.  
For Windows:  
Check the printer's MAC address or serial to select the correct printer from the results.  
For macOS:  
The printer names appear with the MAC address added at the end or as the printer name specified by  
Bonjour.  
Check identifiers such as the MAC address, the printer name specified by Bonjour, and the printer's  
serial number to select the printer from among those that appear.  
Note  
• Serial number may not appear on result screen.  
To check the printer's MAC address and the serial number, print out the network settings information.  
Printing Network Settings  
Note  
• You can check the printer's MAC address and the serial number by displaying on the LCD.  
System information  
33  
Connects to Another Computer via LAN/Changes from USB to  
LAN Connection  
To connect an additional computer to the printer via LAN, or to change from USB to LAN connection, click  
here and perform setup.  
34  
Printing Network Settings  
Use the operation panel to print the printer's current network settings.  
Important  
• The network settings printout contains important information about your network. Handle it with care.  
1. Make sure the printer is turned on.  
Power Supply  
2. Load three sheets of A4 or Letter-sized plain paper.  
3. Select  
(Setup) on HOME screen and press OK button.  
4. Select LAN settings and press OK button.  
5. Select Print details and press OK button.  
6. Select Yes and press OK button.  
7. Check displayed message and press OK button.  
8. When the confirmation screen for printing passwords appears, select ON or OFF and press  
OK button.  
The printer starts printing the network setting information.  
The following information on the printer's network setting is printed out. (Some setting values are not  
displayed depending on the printer settings.)  
Item Num- Item  
ber  
Description  
Setting  
1
Product Information  
Product information  
Product name  
1-1  
1-2  
1-3  
2
Product Name  
XXXXXXXX  
XXXXXXXX  
XXXXXXXX  
ROM Version  
ROM version  
Serial Number  
Serial number  
Network Diagnostics  
Diagnostic Result  
Result Codes  
Network diagnostics  
Diagnostic result  
Result codes  
2-1  
2-2  
2-3  
XXXXXXXX  
XXXXXXXX  
http://canon.com/ijnwt  
Result Code Details  
Result code details  
35  
3
Wireless LAN  
Infrastructure  
Signal Strength  
Link Quality  
Frequency  
Wireless LAN  
Infrastructure  
Signal strength  
Link quality  
Enable/Disable  
3-2  
Enable/Disable  
3-2-1  
3-2-2  
3-2-3  
3-2-4  
3-2-5  
3-2-6  
3-2-7  
3-2-8  
3-2-9  
3-2-10  
3-2-11  
3-2-12  
3-2-13  
3-2-14  
3-2-15  
3-2-16  
0 to 100 [%]  
0 to 100 [%]  
Frequency  
XX (GHz)  
MAC Address  
Connection  
SSID  
MAC address  
Connection status  
SSID  
XX:XX:XX:XX:XX:XX  
Active/Inactive  
Wireless LAN network name (SSID)  
XX (1 to 13)  
Channel  
Channel  
Encryption  
Encryption method  
WEP key length (bits)  
None/WEP/TKIP/AES  
Inactive/128/64  
WEP Key Length  
Authentication  
TCP/IPv4  
Authentication method None/auto/open/shared/WPA-PSK/WPA2-PSK  
TCP/IPv4  
Enable  
IP Address  
IP address  
XXX.XXX.XXX.XXX  
XXX.XXX.XXX.XXX  
XXX.XXX.XXX.XXX  
Enable/Disable  
Subnet Mask  
Default Gateway  
TCP/IPv6  
Subnet mask  
Default gateway  
TCP/IPv6  
Link Local Address  
Link local address  
XXXX:XXXX:XXXX:XXXX  
XXXX:XXXX:XXXX:XXXX  
3-2-17  
3-2-18  
Link Local Prefix  
Length  
Link local prefix length XXX  
Stateless Address1  
Stateless address 1  
XXXX:XXXX:XXXX:XXXX  
XXXX:XXXX:XXXX:XXXX  
3-2-19  
3-2-20  
Stateless Prefix  
Length1  
Stateless prefix length XXX  
1
Stateless Address2  
Stateless address 2  
XXXX:XXXX:XXXX:XXXX  
XXXX:XXXX:XXXX:XXXX  
3-2-21  
3-2-22  
Stateless Prefix  
Length2  
Stateless prefix length XXX  
2
Stateless Address3  
Stateless address 3  
XXXX:XXXX:XXXX:XXXX  
XXXX:XXXX:XXXX:XXXX  
36  
3-2-23  
3-2-24  
Stateless Prefix  
Length3  
Stateless prefix length XXX  
3
Stateless Address4  
Stateless address 4  
XXXX:XXXX:XXXX:XXXX  
XXXX:XXXX:XXXX:XXXX  
3-2-25  
3-2-26  
Stateless Prefix  
Length4  
Stateless prefix length XXX  
4
Default Gateway1  
Default Gateway2  
Default Gateway3  
Default Gateway4  
Default gateway 1  
Default gateway 2  
Default gateway 3  
Default gateway 4  
XXXX:XXXX:XXXX:XXXX  
XXXX:XXXX:XXXX:XXXX  
3-2-27  
3-2-28  
3-2-29  
XXXX:XXXX:XXXX:XXXX  
XXXX:XXXX:XXXX:XXXX  
XXXX:XXXX:XXXX:XXXX  
XXXX:XXXX:XXXX:XXXX  
XXXX:XXXX:XXXX:XXXX  
XXXX:XXXX:XXXX:XXXX  
3-2-33  
3-2-34  
3-3  
IPsec  
IPsec setting  
Active  
Security Protocol  
Wireless Direct  
Security method  
ESP/ESP & AH/AH  
Enable/Disable  
Operation mode for  
Wireless Direct  
3-3-1  
3-3-2  
3-3-3  
3-3-4  
3-3-5  
3-3-6  
3-3-7  
3-3-8  
3-3-9  
3-3-10  
3-3-11  
3-3-12  
3-3-13  
MAC Address  
Connection  
SSID  
MAC address  
Connection status  
SSID  
XX:XX:XX:XX:XX:XX  
Active/Inactive  
Wireless Direct network name (SSID)  
Password  
Password  
Wireless Direct password (10 alphanumeric characters)  
Channel  
Channel  
3
Encryption  
Encryption method  
AES  
Authentication  
TCP/IPv4  
Authentication method WPA2-PSK  
TCP/IPv4  
Enable  
IP Address  
Subnet Mask  
Default Gateway  
TCP/IPv6  
IP address  
XXX.XXX.XXX.XXX  
XXX.XXX.XXX.XXX  
XXX.XXX.XXX.XXX  
Enable/Disable  
Subnet mask  
Default gateway  
TCP/IPv6  
Link Local Address  
Link local address  
XXXX:XXXX:XXXX:XXXX  
XXXX:XXXX:XXXX:XXXX  
37  
3-3-14  
Link Local Prefix  
Length  
Link local prefix length XXX  
3-3-15  
3-3-16  
3-3-17  
IPsec  
IPsec setting  
Active  
Security Protocol  
Wireless LAN DRX  
Security method  
Discontinuous recep-  
tion (wireless direct)  
Enable/Disable  
5
Other Settings  
Printer Name  
Other settings  
Printer name  
5-1  
5-2  
Printer name (Up to 15 alphanumeric characters)  
Wireless Direct Dev-  
Name  
Device name for wire-  
less direct  
Device name for wireless direct (Up to 32 alphanumeric  
characters)  
5-4  
WSD Printing  
WSD Timeout  
LPD Printing  
RAW Printing  
Bonjour  
WSD printing setting  
Timeout  
Enable/Disable  
5-5  
1/5/10/15/20 [min]  
5-6  
LPD printing setting  
RAW printing setting  
Bonjour setting  
Enable/Disable  
5-7  
Enable/Disable  
5-9  
Enable/Disable  
5-10  
5-11  
5-12  
5-13  
Bonjour Service Name Bonjour service name  
Bonjour service name (Up to 52 alphanumeric characters)  
LLMNR  
LLMNR setting  
SNMP setting  
Enable/Disable  
Enable/Disable  
SNMP  
PictBridge Commun.  
PictBridge Communica- Enable/Disable  
tion  
5-14  
DNS Server  
Obtain DNS server ad- Auto/Manual  
dress automatically  
5-15  
5-16  
Primary Server  
Primary server address XXX.XXX.XXX.XXX  
Secondary Server  
Secondary server ad-  
dress  
XXX.XXX.XXX.XXX  
5-17  
5-18  
5-19  
5-20  
Proxy Server  
Proxy Address  
Proxy Port  
Proxy server setting  
Proxy address  
Enable/Disable  
XXXXXXXXXXXXXXXXXXXX  
Proxy port specification 1 to 65535  
Cert. Fingerprt(SHA-1) Certificate finger-  
print(SHA-1)  
xxxxxxxx xxxxxxxx xxxxxxxx  
xxxxxxxx xxxxxxxx  
5-21  
Cert. Fin-  
Certificate finger-  
print(SHA-256)  
xxxxxxxx xxxxxxxx xxxxxxxx xxxxxxxx  
xxxxxxxx xxxxxxxx xxxxxxxx xxxxxxxx  
gerprt(SHA-256)  
38  
("XX" represents alphanumeric characters.)  
39  
Reconfiguration Method of Wi-Fi Connection  
Follow either procedure below to change Wi-Fi connection method (infrastructure or Wireless Direct).  
For Windows:  
◦ See Changing the Connection Mode.  
◦ Perform settings on the Network Settings screen on IJ Network Device Setup Utility.  
Important  
• Before you perform settings using IJ Network Device Setup Utility, turn on Easy wireless  
connect mode on the printer following the procedure below.  
1. Make sure the printer is turned on.  
Power Supply  
2. Press and hold  
(Wireless connect) button for 3 seconds.  
LCD and Operation Panel  
3. Follow instructions on your computer, smartphone/tablet.  
4. If message saying setup is completed appears, press OK button.  
For macOS:  
Click here and redo setup.  
40  
Connecting with Wireless Direct  
You can connect devices (e.g. computer, smartphone, or tablet) to the printer by two methods below.  
• Wireless connection (connecting devices via a wireless router)  
• Direct wireless connection (connecting devices using Wireless Direct)  
This section describes Wireless Direct, which allows you to print by connecting the devices to the printer  
directly.  
Follow the procedure below to set up and use Wireless Direct.  
1. Preparing the printer.  
Changing Printer Setting to Use Wireless Direct  
2. Preparing a device to connect to the printer.  
Changing Settings of a Device and Connecting It to the Printer  
Important  
• You can connect up to 5 devices to the printer at the same time with Wireless Direct.  
• Check the usage restrictions and switch the printer to the Wireless Direct.  
Restrictions  
Changing Printer Setting to Use Wireless Direct  
1. Make sure the printer is turned on.  
Power Supply  
2. Select  
(Setup) on HOME screen and then press the OK button.  
3. Select LAN settings and then press the OK button.  
4. Select Wireless Direct and then press the OK button.  
5. Select Advanced mode and then press the OK button.  
6. Check displayed message and then press the OK button.  
7. Select ON and then press the OK button.  
The Wireless Direct is enabled and a device can be connected to the printer wirelessly.  
Note  
• To show the password, select ON. To hide the password, select OFF.  
• The password is required when connecting a device to the printer. Depending on the device you  
are using, no password is required.  
41  
• When you connect a Wi-Fi Direct compatible device to the printer, select the device name  
displayed on the LCD from your device.  
• To change the identifier (SSID) and the password, see below.  
Changing Wireless Direct Setting  
Changing Settings of a Device and Connecting It to the Printer  
1. Turn on Wi-Fi function on your device.  
Enable "Wi-Fi" on your device's "Setting" menu.  
For more on turning on Wi-Fi function, see your device's instruction manual.  
2. Select "DIRECT-XXXX-TR150series" ("X" represents alphanumeric characters) from list  
displayed on your device.  
Note  
• If "DIRECT-XXXX-TR150series" does not appear on the list, Wireless Direct is not enabled.  
See Changing Printer Setting to Use Wireless Direct to enable Wireless Direct.  
3. Enter password.  
Your device is connected to the printer.  
Note  
• Check the password for the Wireless Direct.  
Check by one of the following methods.  
Display on the LCD of the printer.  
LAN settings  
Print the network settings.  
Printing Network Settings  
• Depending on the device you are using, entering the password is required to connect a device  
to the printer via Wi-Fi. Enter the password specified for the printer.  
• If your Wi-Fi Direct compatible device is set to prioritize using Wi-Fi Direct and it is connecting  
to the printer, the printer displays a confirmation screen asking if you allow the device to  
connect to the printer.  
Make sure the name on the LCD is the same as that of your wireless communication device  
and select Yes.  
• You can print from your smartphone or tablet by installing Canon PRINT Inkjet/SELPHY.  
Download it from App Store and Google Play.  
For iOS  
For Android  
42  
Changing Wireless Direct Setting  
Change the settings for the Wireless Direct following the procedure below.  
1. Make sure the printer is turned on.  
Power Supply  
2. Select  
(Setup) on HOME screen and then press the OK button.  
3. Select LAN settings and then press the OK button.  
4. Select Wireless Direct and then press the OK button.  
5. Select a setting item and then press the OK button.  
Show setting info  
A confirmation screen is displayed whether you want to display password information.  
When you select ON or OFF, the setting values for using the printer with Wireless Direct are  
displayed.  
Devices detect the printer by Network (SSID)/device name shown on the screen.  
Change network name (SSID)  
Change the identifier (SSID) for Wireless Direct.  
The identifier (SSID) is the printer's name (device name) displayed on a Wi-Fi Direct compatible  
device.  
Follow the procedure below to change the identifier (SSID).  
◦ To set manually  
1. Select Change manually.  
2. Check displayed message and select Next.  
3. Enter the identifier or printer name.  
4. Confirm the inputted content and select OK.  
◦ To set automatically  
1. Select Auto update.  
2. Select Yes.  
43  
3. To show the password, select ON and to hide the password, select OFF.  
You can check the updated setting.  
Change password  
Change the password for Wireless Direct.  
◦ To set manually.  
1. Select Change manually.  
2. Check displayed message and select Next.  
3. Enter the new password (10 characters).  
4. Confirm the inputted content and select OK.  
◦ To set automatically  
1. Select Auto update.  
2. Select Yes.  
3. To show the password, select ON and to hide the password, select OFF.  
You can check the updated setting.  
Connection request confirmation  
Change the confirmation screen setting when a Wi-Fi Direct compatible device is connecting to  
the printer.  
If you want the printer to display the screen to inform you a Wi-Fi Direct compatible device is  
connecting to the printer, select ON.  
Important  
• To prevent an unauthorized access, we recommend you should select the setting to display  
the confirmation screen.  
Note  
• If you change the Wireless Direct setting of the printer, also change the wireless router setting of the  
device.  
44  
IJ Network Device Setup Utility (macOS)  
IJ Network Device Setup Utility  
Starting Up IJ Network Device Setup Utility  
Diagnosing and Repairing Network Settings  
List of Models Which Does Not Support Diagnosis and Repair Function  
45  
IJ Network Device Setup Utility  
If anything is wrong with connection, IJ Network Device Setup Utility diagnoses the settings of the printer  
and those of computer on which it is installed. In addition, IJ Network Device Setup Utility restores the status  
of the printer and computer.  
Important  
• To use the printer over LAN, make sure you have the equipment necessary for the connection type,  
such as a wireless router or a LAN cable.  
• When you install IJ Network Device Setup Utility, disable block function of firewall.  
46  
Starting Up IJ Network Device Setup Utility  
Start up Launchpad, select Canon Utilities, and then select IJ Network Device Setup Utility.  
When you start up IJ Network Device Setup Utility, the screen below appears.  
Enter the password specified for your computer and select Install Helper. IJ Network Device Setup Utility  
starts diagnosis and repair of network.  
Diagnosing and Repairing Network Settings  
47  
Diagnosing and Repairing Network Settings  
IJ Network Device Setup Utility diagnoses and repairs computer settings or connection between the  
computer and printer when a problem (e.g. cannot print from a printer on the network) occurs.  
Important  
• Some models do not support diagnosis and repair function.  
For details:  
List of Models Which Does Not Support Diagnosis and Repair Function  
IJ Network Device Setup Utility starts checking the computer settings when it starts up. Perform operations  
following the instructions on the screen.  
Note  
• This function checks the following items:  
whether the computer is connected to the router  
whether the printer can be detected on the network  
whether the signal strength or communication level is sufficient (when using Wi-Fi)  
whether the printer port setting matches with the network setting  
48  
List of Models Which Does Not Support Diagnosis and Repair  
Function  
The following models does not support "Diagnose and Repair" function of IJ Network Device Setup Utility.  
• G4000 series  
• PRO-500 series  
• PRO-1000 series  
• MB2100 series  
• MB2700 series  
• MB5100 series  
• MB5400 series  
• iB4000 series  
• PRO-520  
• PRO-540  
• PRO-560  
• PRO-540S  
• PRO-560S  
• PRO-2000  
• PRO-4000  
• PRO-6000  
• PRO-4000S  
• PRO-6000S  
• TS9000 series  
• TS8000 series  
• TS6000 series  
• TS5000 series  
• MG3000 series  
• E470 series  
49  
Handling Paper, Ink Tanks, etc.  
Loading Paper  
Replacing Ink Tanks  
50  
Loading Paper  
Loading Plain Paper / Photo Paper  
Loading Envelopes  
51  
Loading Plain Paper / Photo Paper  
You can load plain paper or photo paper.  
Important  
• If you cut plain paper to a size of 5" x 7" (13 x 18 cm) or smaller to perform a trial print, it may cause a  
paper jam.  
Note  
• We recommend Canon genuine photo paper for printing photos.  
For details on the Canon genuine paper, see Supported Media Types.  
• You can use general copy paper or Canon Red Label Superior WOP111/Canon Océ Office Colour  
Paper SAT213.  
For the page size and paper weight you can use for this printer, see Supported Media Types.  
1. Prepare paper.  
Align the edges of paper. If paper is curled, flatten it.  
Note  
• Align the edges of paper neatly before loading. Loading paper without aligning the edges may  
cause paper jams.  
• If paper is curled, hold the curled corners and gently bend them in the opposite direction until the  
paper becomes completely flat.  
Check3  
For details on how to flatten curled paper, see  
Scratched.  
in Paper Is Smudged / Printed Surface Is  
2. Open the rear tray cover (A).  
The paper output slot cover will open automatically.  
3. Pull out the paper support (B) until the arrow ( ) mark is aligned with the arrow ( ) mark.  
52  
4. Slide the paper guide (C) to the left, and load the paper against the far right (D) of the rear  
tray WITH THE PRINT SIDE FACING YOU.  
5. Slide the paper guide to align it with the paper stack.  
Do not slide the paper guide too hard against the paper. The paper may not be fed properly.  
53  
Important  
• Always load paper in portrait orientation (E). Loading paper in landscape orientation (F) can cause  
paper jams.  
Note  
• Keep the paper stack height below the tab (G) of the paper guide.  
6. Set the paper thickness lever (H) to the right.  
54  
Note  
• If the corners or edges of the paper are smudged, try to print with the paper thickness lever set to  
the left. It may improve print quality. Reset the paper thickness lever to the right when you finish  
printing.  
After closing the feed slot cover, the paper setting confirmation screen for the rear tray appears on the  
LCD.  
7. If page size and media type on LCD match size and type of paper loaded in rear tray, select  
OK.  
If not, select Change to change the settings in accordance with the size and type of the loaded paper.  
Note  
• There are various types of paper, such as paper with a special surface coating for printing photos at  
optimal quality and paper suitable for documents. Each media type has specific preset settings (how ink  
is used and sprayed, distance from nozzles, etc.), that allow you to print to that type with optimal image  
quality. The wrong paper settings may cause poor printout color quality or scratches on the printed  
surface. If you notice blurring or uneven colors, increase the print quality setting and try printing again.  
• To prevent incorrect printing, this printer has a function that detects whether the settings for the paper  
loaded on the rear tray matches the paper settings. Before printing, make print settings in accordance  
with the paper settings. When this function is enabled, an error message is displayed if these settings  
do not match to prevent incorrect printing. When this error message is displayed, check and correct the  
paper settings.  
55  
Loading Envelopes  
The address is automatically rotated and printed according to the envelope's direction by specifying with the  
printer driver properly.  
Important  
• Do not use the following envelopes. They could jam in the printer or cause the printer to malfunction.  
Envelopes with an embossed or treated surface  
Envelopes with a double flap  
Envelopes whose gummed flaps are already moistened and adhesive  
1. Prepare envelopes.  
• Press down on all four corners and edges of the envelopes to flatten them.  
• If the envelopes are curled, hold the opposite corners and gently twist them in the opposite  
direction.  
• If the corner of the envelope flap is folded, flatten it.  
• Use a pen to press the leading edge in the inserting direction flat and sharpen the crease.  
The figures above show a side view of the leading edge of the envelope.  
Important  
• The envelopes may jam in the printer if they are not flat or the edges are not aligned. Make sure  
that no curl or puff exceeds 0.12 in. (3 mm).  
2. Open the rear tray cover (A).  
The paper output slot cover will open automatically.  
3. Pull out the paper support (B) until the arrow ( ) mark is aligned with the arrow ( ) mark.  
56  
4. Slide the paper guide (C) to the left, and load the envelopes against the far right (D) of the  
rear tray WITH THE PRINT SIDE FACING YOU.  
Up to 10 envelopes can be loaded at once.  
Fold flap of the envelope and load the envelope in portrait orientation with the address side facing up.  
57  
5. Slide the paper guide to align it with the envelopes.  
Do not slide the paper guide too hard against the envelopes. The envelopes may not be fed properly.  
Note  
• Keep the envelope stack height below the tab (E) of the paper guide.  
6. Set the paper thickness lever (F) to the left.  
58  
Note  
• Reset the paper thickness lever to the right when you finish printing.  
After closing the feed slot cover, the paper setting confirmation screen for the rear tray appears on the  
LCD.  
7. If page size and media type shown on LCD match size and type of envelopes loaded in rear  
tray, select OK.  
If not, select Change to change the settings in accordance with the size and type of the loaded  
envelopes.  
Note  
• To prevent incorrect printing, this printer has a function that detects whether the settings for the paper  
loaded on the rear tray matches the paper settings. Before printing, make print settings in accordance  
with the paper settings. When this function is enabled, an error message is displayed if these settings  
do not match to prevent incorrect printing. When this error message is displayed, check and correct the  
paper settings.  
59  
Replacing Ink Tanks  
Replacing Ink Tanks  
Checking Ink Status on the LCD  
Ink Tips  
60  
Replacing Ink Tanks  
When remaining ink cautions or errors occur, the message will appear on the LCD to inform you of the error.  
In this state, the printer cannot print. Take appropriate action according to the message.  
When Error Occurred  
Note  
• If print results become faint or white streaks appear despite sufficient ink levels, see Maintenance  
Procedure.  
• For precautionary notes on handling ink tanks, see Notes on ink tanks.  
Replacing Procedure  
When you need to replace an ink tank, follow the procedure below.  
1. Check that printer is turned on.  
2. Open the print head cover.  
The print head holder moves to the replacement position.  
Caution  
• Do not hold the print head holder to stop or move it forcibly. Do not touch the print head holder  
until it stops completely.  
Important  
• Do not touch the metallic parts or other parts inside the printer.  
• If the print head cover is left open for more than 10 minutes, the print head holder moves to the  
right. In this case, close and reopen the print head cover.  
61  
3. Remove the ink tank where the ink runs out.  
Push the tab (A) and lift the ink tank to remove.  
Important  
• Do not touch other parts besides the ink tanks.  
• Handle the ink tank carefully to avoid staining of clothing or the surrounding area.  
• Discard the empty ink tank according to the local laws and regulations regarding disposal of  
consumables.  
Note  
• Do not touch the print head lock lever (B).  
If you pull up the print head lock lever, lock it again.  
Inside View  
• Do not remove both ink tanks at the same time. Be sure to replace ink tanks one by one when  
replacing both ink tanks.  
62  
4. Remove the new ink tank from its packaging, then remove the protective cap (C) from the  
bottom of the ink tank.  
Important  
• Do not touch the electrical contacts (D) on the ink tank. Doing so can cause the printer to  
malfunction or become unable to print.  
• Shaking ink tanks may cause ink to spill out and stain clothing or the surrounding area. Handle  
ink tanks carefully.  
• Do not touch the inside of the protective cap (C) or the open ink port (E). The ink may stain your  
hands if you touch them.  
• Do not reattach the protective cap (C) once you have removed it. Discard it according to the  
local laws and regulations regarding disposal of consumables.  
• Do not touch the open ink port (E) once the protective cap (C) is removed, as this may prevent  
the ink from being ejected properly.  
5. Insert the front end of the ink tank into the print head at a slant.  
Align the mark with the mark.  
63  
6. Press the PUSH mark on the ink tank until the ink tank snaps firmly into place.  
Make sure that the ink lamp lights up.  
Important  
• Install both ink tanks to print. The printer cannot be used unless both ink tanks are installed.  
• If the front (innermost) part of the ink tank (F) is sticking up, push down on the Canon logo on  
the ink tank. Do not remove the ink tank forcibly.  
64  
7. Close the print head cover.  
Note  
• If the error message appears on the LCD after the print head cover is closed, take appropriate  
action.  
When Error Occurred  
• When you start printing after replacing the ink tank, the printer starts cleaning the print head  
automatically. Do not perform any other operations until the printer completes the cleaning of  
the print head.  
• If the print head is out of alignment, as indicated by misaligned printed ruled lines or similar  
symptoms, align the print head.  
Notes on ink tanks  
Important  
• If you remove an ink tank, replace it immediately. Do not leave the printer with the ink tank removed.  
65  
• Use a new ink tank for replacement. Installing a used ink tank may cause the nozzles to clog.  
Furthermore, with such an ink tank, the printer will not be able to inform you when to replace the ink  
tank properly.  
• Once an ink tank has been installed, do not remove it from the printer and leave it out in the open.  
This will cause the ink tank to dry out, and the printer may not operate properly when it is reinstalled.  
To maintain optimal printing quality, use an ink tank within six months of first use.  
Note  
• Color ink may be consumed even when printing a black-and-white document or when black-and-  
white printing is specified. Every ink is also consumed in the standard cleaning and deep cleaning of  
the print head, which may be necessary to maintain the performance of the printer.  
When an ink tank is out of ink, replace it immediately with a new one.  
Ink Tips  
66  
Checking Ink Status on the LCD  
The status of used ink appears on the HOME screen.  
A symbol appears in the area A if there is any information about the remaining ink level.  
The ink is running low. Prepare a new ink tank.  
Ink has run out. Replace the ink tank with a new ink tank.  
This appears when remaining ink level is not known.  
Note  
• The above screen shows estimated ink levels.  
• You can also check the ink status on the computer screen.  
For Windows:  
Checking Ink Status from Your Computer  
For macOS:  
Checking Ink Status from Your Computer  
You can check the following information about ink by pressing the OK button.  
Order ink now  
The QR code appears and you can access the ink purchasing site. Cost of connecting to Internet is to  
be born by the customer.  
Ink model number  
67  
You can check the ink model number.  
68  
Ink Tips  
How is ink used for various purposes other than printing?  
Ink may be used for purposes other than printing. Ink is not only used for printing, but also for cleaning the  
print head to maintain the optimal printing quality.  
When you use the Canon printer for the first time after you install the bundled ink tanks, the printer  
consumes a small amount of ink in the amount to enable printing by filling the nozzles of the Print Head  
with ink. For this reason, the number of sheets that can be printed with the first ink tanks is fewer than the  
succeeding ink tanks.  
The printer has the function to automatically clean the ink jet nozzles to prevent clogging. In the cleaning  
procedure, used ink for nozzle cleaning is limited to a small amount.  
Does black-and-white printing use color ink?  
Black-and-white printing may use ink other than black ink depending on the type of printing paper or the  
settings of the printer driver. So, color ink is consumed even when printing in black-and-white.  
69  
If Printing Is Faint or Uneven  
Maintenance Procedure  
Printing the Nozzle Check Pattern  
Examining the Nozzle Check Pattern  
Cleaning the Print Head  
Deep Print Head Cleaning  
Aligning the Print Head  
Aligning the Print Head Manually  
70  
Maintenance Procedure  
If print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misaligned  
printed ruled lines), perform the maintenance procedure below.  
Important  
• Do not rinse or wipe the print head and ink tank. This can cause trouble with the print head and ink  
tank.  
Note  
• Check the ink status.  
Checking Ink Status on the LCD  
• For Windows, increasing the print quality in the printer driver settings may improve the print result.  
Changing the Print Quality and Correcting Image Data  
When the Print Results Are Blurred or Uneven:  
Step1  
Print the nozzle check pattern.  
From the printer  
Printing the Nozzle Check Pattern  
From the computer  
• For Windows:  
Printing a Nozzle Check Pattern  
• For macOS:  
Printing a Nozzle Check Pattern  
Step2  
Examine the nozzle check pattern.  
If there are missing lines or horizontal white streaks in the pattern:  
Step3  
Clean the print head.  
From the printer  
Cleaning the Print Head  
From the computer  
• For Windows:  
Cleaning the Print Heads  
• For macOS:  
Cleaning the Print Heads  
71  
After cleaning the print head, print and examine the nozzle check pattern:  
Step1  
If the problem is not resolved after performing from step 1 to step 3 twice:  
Step4  
Clean the print head deeply.  
From the printer  
Deep Print Head Cleaning  
From the computer  
• For Windows:  
Cleaning the Print Heads  
• For macOS:  
Cleaning the Print Heads  
Note  
• When you have performed the procedure until step 4 and the problem has not been resolved, turn off  
the power and clean the print head deeply again after 24 hours.  
If the problem is still not resolved, the print head may be damaged. Contact your nearest Canon  
service center to request a repair.  
When the Print Results Are Not Even such as the Ruled Lines Are  
Misaligned:  
Step  
Align the print head.  
From the printer  
Aligning the Print Head  
From the computer  
• For Windows:  
Adjusting Print Head Position Automatically  
• For macOS:  
Adjusting Print Head Position  
72  
Printing the Nozzle Check Pattern  
Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle.  
Note  
• If the remaining ink level is low, the nozzle check pattern will not be printed correctly. Replace the ink  
tank whose ink is low.  
You need to prepare: a sheet of A4 or Letter-sized plain paper  
1. Check that printer is turned on.  
2. Load a sheet of A4 or Letter-sized plain paper in rear tray.  
Loading Plain Paper / Photo Paper  
3. Select  
(Setup) on HOME screen.  
LCD and Operation Panel  
4. Select Maintenance.  
5. Select Nozzle Check.  
The confirmation screen will appear.  
6. Select Yes.  
7. Press the OK button.  
The nozzle check pattern will be printed and two pattern confirmation screens will appear on the LCD.  
8. Select Next.  
9. Examine the nozzle check pattern.  
73  
Examining the Nozzle Check Pattern  
Examine the nozzle check pattern, and clean the print head if necessary.  
1. Check if there are missing lines in the pattern C or horizontal white streaks in the pattern D.  
A: No missing lines/No horizontal white streaks  
B: Lines are missing/Horizontal white streaks are present  
2. Select the pattern that is closer to the printed nozzle check pattern on the confirmation  
screen.  
For A (no missing lines or no horizontal white streaks) in both the pattern C and pattern D:  
The cleaning is not required. Select All A, confirm the message, then select OK.  
For B (lines are missing or horizontal white streaks are present) in the pattern C or pattern D, or  
in both patterns:  
The cleaning is required. Select Also B, then select Yes on the cleaning confirmation screen.  
The printer starts cleaning the print head.  
Cleaning the Print Head  
74  
If the pattern D or any color in the pattern C is not printed:  
(Example: Magenta pattern is not printed)  
The cleaning is required. Select Also B, then select Yes on the cleaning confirmation screen.  
The printer starts cleaning the print head.  
Cleaning the Print Head  
75  
Cleaning the Print Head  
Clean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle check  
pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head  
consumes ink, so clean the print head only when necessary.  
You need to prepare: a sheet of A4 or Letter-sized plain paper  
1. Check that printer is turned on.  
2. Load a sheet of A4 or Letter-sized plain paper in rear tray.  
Loading Plain Paper / Photo Paper  
3. Select  
(Setup) on HOME screen.  
LCD and Operation Panel  
4. Select Maintenance.  
5. Select Cleaning.  
The confirmation screen will appear.  
6. Select Yes.  
The printer starts cleaning the print head.  
Do not perform any other operations until the printer completes the cleaning of the print head. This takes  
about 1 to 2 minute.  
The pattern print confirmation screen will appear.  
7. Select Yes.  
8. Press the OK button.  
The nozzle check pattern will be printed.  
9. Select Next.  
76  
10. Examine the nozzle check pattern.  
Note  
• If the problem is not resolved after cleaning the print head twice, clean the print head deeply.  
77  
Deep Print Head Cleaning  
If print quality does not improve by the standard cleaning of the print head, clean the print head deeply.  
Cleaning the print head deeply consumes more ink than the standard cleaning of the print head, so clean  
the print head deeply only when necessary.  
You need to prepare: a sheet of A4 or Letter-sized plain paper  
1. Check that printer is turned on.  
2. Load a sheet of A4 or Letter-sized plain paper in rear tray.  
Loading Plain Paper / Photo Paper  
3. Select  
(Setup) on HOME screen.  
LCD and Operation Panel  
4. Select Maintenance.  
5. Select Deep Cleaning.  
The confirmation screen will appear.  
6. Select Yes.  
The printer starts cleaning the print head deeply.  
Do not perform any other operations until the printer completes the deep cleaning of the print head. This  
takes about 1 to 2 minutes.  
The pattern print confirmation screen will appear.  
7. Select Yes.  
8. Press the OK button.  
The nozzle check pattern will be printed.  
9. When the completion message appears, select OK.  
78  
10. Examine the nozzle check pattern.  
If the problem is not resolved, turn off the power and clean the print head deeply again after 24 hours.  
If the problem is still not resolved, the print head may be damaged. Contact your nearest Canon service  
center to request a repair.  
79  
Aligning the Print Head  
If printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print head  
position.  
Note  
• If the remaining ink level is low, the print head alignment sheet will not be printed correctly.  
Replace the ink tank whose ink is low.  
• If ink runs out as the print head alignment sheet is printed, an error message appears on the LCD.  
When Error Occurred  
You need to prepare: a sheet of A4 or Letter-sized plain paper  
1. Check that printer is turned on.  
2. Load a sheet of A4 or Letter-sized plain paper in rear tray.  
Loading Plain Paper / Photo Paper  
3. Select  
(Setup) on HOME screen.  
LCD and Operation Panel  
4. Select Maintenance.  
5. Select Print Head Alignment - Auto.  
The confirmation screen will appear.  
Note  
• To print and check the current head position alignment values, select Print the head alignment  
value.  
6. Select Yes.  
7. Press the OK button.  
80  
The print head alignment sheet is printed, and the print head is aligned automatically.  
This takes about 4 minutes.  
Note  
• If automatic print head alignment fails, an error message appears on the LCD.  
When Error Occurred  
8. When completion message appears, select OK.  
Note  
• If the print results are still not satisfactory after adjusting the print head position as described above,  
adjust the print head position manually.  
For Windows:  
You can also align the print head manually from a computer.  
Adjusting Print Head Position Manually  
81  
Aligning the Print Head Manually  
Try aligning the print head manually after automatic print head alignment if printing results are not as  
expected, as when printed ruled lines are misaligned.  
Note  
• For details on automatic print head alignment, see Aligning the Print Head.  
What you will need: three sheets of A4 or Letter-sized plain paper  
1. Check that printer is turned on.  
2. Load three sheets of A4 or Letter-sized plain paper in rear tray.  
Loading Plain Paper / Photo Paper  
3. Select  
(Setup) on HOME screen.  
LCD and Operation Panel  
4. Select Maintenance.  
5. Select Print Head Alignment - Manual.  
The confirmation screen will appear.  
Note  
• To print and check the current head position alignment values, select Print the head alignment  
value.  
6. Select Yes.  
7. Press the OK button.  
The print head alignment pattern will be printed.  
82  
8. When Did the patterns print correctly? appears, make sure pattern was printed correctly,  
and if so, select Yes.  
9. Check message and select OK.  
The input screen for head position alignment values is displayed.  
10. Examine first patterns. In column A, find pattern in which streaks are least noticeable, select  
the number of that pattern, and then press the OK button.  
Note  
• If all patterns look different, choose the pattern in which vertical streaks are least noticeable.  
Subtle vertical streaks  
Noticeable vertical streaks  
83  
11. Repeat these steps for columns B to N.  
12. Check message and press the OK button.  
The second set of patterns is printed.  
13. Examine second patterns. In column O, find pattern in which streaks are least noticeable,  
select the number of that pattern, and then press the OK button.  
Note  
• If all patterns look different, choose the pattern in which horizontal stripes are least noticeable.  
Subtle horizontal stripes  
Noticeable horizontal stripes  
14. Repeat these steps for columns P to V.  
15. Check message and press the OK button.  
84  
The third set of patterns is printed.  
16. Examine third patterns. In column W, find pattern in which stripes are least noticeable,  
select the number of that pattern, and then press the OK button.  
Note  
• If all patterns look different, choose the pattern in which horizontal streaks are least noticeable.  
Subtle horizontal streaks  
Noticeable horizontal streaks  
17. Repeat these steps until you have finished entering all pattern numbers for columns X.  
18. When completion message appears, select OK.  
85  
Performing Maintenance Functions from Your Computer  
(macOS)  
Opening Remote UI for Maintenance  
Cleaning the Print Heads  
Adjusting Print Head Position  
Checking Ink Status from Your Computer  
86  
Opening Remote UI for Maintenance  
You can perform maintenance of printer and change the settings from a Remote UI.  
The following is the procedure to open a Remote UI.  
1. Open System Preferences, and select Printers & Scanners  
2. Select your model from the printer list, and click Options & Supplies...  
3. Click Show Printer Webpage... in General tab  
Remote UI starts.  
Note  
• The password may have to be entered after Remote UI starts. In such a case, enter the password  
and click OK. In case you do not know the password, click Passwords and cookies.  
Related Topics  
Cleaning the Print Heads  
Adjusting Print Head Position  
Checking Ink Status from Your Computer  
Printing a Nozzle Check Pattern  
Managing the Printer Power  
Changing the Printer Operation Mode  
Reducing the Printer Noise  
87  
Cleaning the Print Heads  
The print head Cleaning and Deep Cleaning functions allow you to clear up clogged print head nozzles.  
Perform print head Cleaning if printing results are not satisfactory or if a specific color fails to print, even  
though there is enough ink.  
Cleaning  
1. Select Utilities from Remote UI  
2. Click Cleaning  
Before performing Cleaning, check the following items:  
Check whether the printer is on and open the printer's cover.  
Check the following items for each ink. Then, if necessary, perform Cleaning.  
Is there ink remaining in the tank?  
• Did you push in the ink tank completely until you heard a clicking sound?  
• If the orange tape is there, has it been peeled off completely?  
Any remaining tape will hinder ink output.  
• Did you install the ink tanks in their correct positions?  
3. Perform Cleaning  
Click Yes.  
Print head Cleaning starts.  
4. Complete Cleaning  
Next, the message for Nozzle Check pattern printing is displayed.  
5. Check the results  
To check whether the print quality has improved, click Yes. To cancel the check process, click No.  
If cleaning the head once does not resolve the print head problem, clean it once more.  
Important  
Cleaning consumes a small amount of ink.  
Cleaning the print head frequently will rapidly deplete your printer's ink supply. Perform Cleaning only  
when necessary.  
Deep Cleaning  
Deep Cleaning is more thorough than Cleaning. Perform Deep Cleaning when two Cleaning attempts do  
not resolve the print head problem.  
1. Select Utilities from Remote UI  
88  
2. Click Deep Cleaning  
Before performing Deep Cleaning, check the following items:  
Check whether the printer is on and open the printer's cover.  
Check the following items for each ink. Then, if necessary, perform Deep Cleaning.  
Is there ink remaining in the tank?  
• Did you push in the ink tank completely until you heard a clicking sound?  
• If the orange tape is there, has it been peeled off completely?  
Any remaining tape will hinder ink output.  
• Did you install the ink tanks in their correct positions?  
3. Perform Deep Cleaning  
Click Yes.  
Print head Deep Cleaning starts.  
4. Complete Deep Cleaning  
Next, the message for Nozzle Check pattern printing is displayed.  
5. Check the results  
To check whether the print quality has improved, click Yes. To cancel the check process, click No.  
Important  
Deep Cleaning consumes a larger amount of ink than Cleaning.  
Cleaning the print head frequently will rapidly deplete your printer's ink supply. Perform Cleaning only  
when necessary.  
Note  
• If there is no sign of improvement after Deep Cleaning, turn off the printer, wait 24 hours, and then  
perform Deep Cleaning again. If there is still no sign of improvement, the ink may have run out or the  
print head may be worn. For details on the remedial action to be taken, see "Ink Does Not Come  
Out."  
Related Topic  
Printing a Nozzle Check Pattern  
89  
Adjusting Print Head Position  
Any error in the print head installation position can cause color and line shifts. Adjusting the print head  
position improves print results.  
Print Head Alignment - Auto  
1. Select Utilities from Remote UI  
2. Click Print Head Alignment - Auto  
A message appears.  
3. Load paper in printer  
In the rear tray, load 1 sheet of plain A4-sized or Letter-sized paper.  
4. Run head position adjustment  
Check that the printer power is on, and then click Yes.  
Head alignment starts. Proceed with the operations in accordance with the messages on the screen.  
Important  
• Do not open the print head cover while printing is in progress; otherwise, printing will stop.  
Note  
• You can print and check the current settings by clicking on Print the head alignment value.  
90  
Checking Ink Status from Your Computer  
You can check the detailed information such as the remaining ink level and the ink tank types of your model.  
If you select Printer status from Remote UI, the ink status appears as an illustration.  
Estimated ink levels  
You can check the types and levels of ink.  
When ink levels are running low or an error occurs because there is no ink, a notification icon will  
appear.  
Ink model number  
You can look up the correct ink tank for your printer.  
Note  
• To check the ink status, you can also display the pop-up menu of the Print dialog and select Supply  
Levels.  
91  
Cleaning  
Cleaning Exterior Surfaces  
Cleaning Paper Feed Rollers  
Cleaning Inside the Printer (Bottom Plate Cleaning)  
92  
Cleaning Paper Feed Rollers  
If the paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly. In this case,  
clean the paper feed roller. Cleaning will wear out the paper feed roller, so perform this only when  
necessary.  
You need to prepare: three sheets of A4 or Letter-sized plain paper  
1. Check that printer is turned on.  
2. Select  
(Setup) on HOME screen.  
LCD and Operation Panel  
3. Select Maintenance.  
4. Select Roller cleaning.  
The confirmation screen will appear.  
5. Select Yes.  
6. Follow the message to remove any paper from the rear tray.  
7. Press the OK button.  
The paper feed roller will rotate as it is cleaned without paper.  
8. Make sure that the paper feed roller has stopped rotating, then follow the message to load  
the three sheets of A4 or Letter-sized plain paper in the rear tray.  
Loading Plain Paper / Photo Paper  
9. Press the OK button.  
The printer starts cleaning. The cleaning will be complete when the paper is ejected.  
10. When the completion message appears, select OK.  
93  
If the problem is not resolved after cleaning the paper feed roller, turn off the power, unplug the power cord,  
then wipe the paper feed roller (A) located on the right side inside the rear tray with a moistened cotton  
swab or the like while rotating them manually. Do not touch the roller with your fingers. Rotate the roller two  
or more times.  
After cleaning the paper feed roller with a cotton swab, turn on the power, then clean the paper feed roller  
again.  
If the problem is not resolved after cleaning the paper feed roller, contact your nearest Canon service center  
to request a repair.  
94  
Cleaning Inside the Printer (Bottom Plate Cleaning)  
Remove stains from the inside of the printer. If the inside of the printer becomes dirty, printed paper may get  
dirty, so we recommend performing cleaning regularly.  
You need to prepare: two sheets of A4 or Letter-sized plain paper*  
* Be sure to use a new piece of paper.  
1. Check that printer is turned on.  
2. Select  
(Setup) on HOME screen.  
LCD and Operation Panel  
3. Select Maintenance.  
4. Select Bottom plate cleaning.  
The confirmation screen will appear.  
5. Select Yes.  
6. Follow the message to remove any paper from the rear tray, then press OK button.  
7. Load only one sheet of A4 or Letter-sized plain paper in the rear tray, then press OK button.  
8. Fold the other sheet of A4 or Letter-sized plain paper in half widthwise, then unfold the  
paper, then press OK button.  
9. Load this sheet of paper on the paper loaded in step 7 with the open side facing you.  
95  
10. Set the paper thickness lever (A) to the right.  
11. Press OK button.  
The paper cleans the inside of the printer and only the paper folded in step 9 is ejected.  
Check the folded parts of the ejected paper. If they are smudged with ink, perform Bottom Plate Cleaning  
again.  
12. When the completion message appears, select OK.  
Note  
• When performing Bottom Plate Cleaning again, be sure to use a new piece of paper.  
If the problem is not resolved after performing cleaning again, the protrusions inside the printer may be  
stained. Wipe off any ink from the protrusions using a cotton swab or the like.  
96  
Important  
• Be sure to turn off the power and unplug the power cord before cleaning the printer.  
97  
Overview  
Safety  
Safety Precautions  
Regulatory Information  
WEEE (EU & EEA)  
Handling Precautions  
Canceling Print Jobs  
Legal Restrictions on Printing  
Printer Handling Precautions  
Transporting Your Printer  
When Repairing, Lending, or Disposing of the Printer  
Keeping Print Quality High  
Carrying the Printer  
Traveling Abroad with the Printer  
Main Components and Their Use  
Main Components  
Power Supply  
LCD and Operation Panel  
Changing Settings  
Changing Printer Settings from Your Computer (Windows)  
Changing Printer Settings from Your Computer (macOS)  
Changing Settings from Operation Panel  
Accessories  
Specifications  
98  
Safety  
Safety Precautions  
Regulatory Information  
WEEE (EU&EEA)  
99  
Safety Precautions  
Safety Precautions  
• This manual contains important notices and safety precautions about your printer.  
Do not use the printer in ways other than described in the accompanying manuals, as this may result  
in fire, electric shock or other unexpected accidents.  
Safety standard marks and declarations are only valid for the supported voltages and frequencies in  
the applicable countries or regions.  
Warning  
• Users with cardiac pacemakers:  
This product emits a low-level magnetic flux. If you feel abnormalities, please move away from the  
product and consult your doctor.  
• Do not use the printer in the following cases:  
Stop use immediately, unplug the printer and call your local service representative to request repair.  
Metal objects or liquids are spilt inside the printer.  
The printer emits smoke, strange odors, or makes unusual noises.  
The power cord or plug overheat or are broken, bent or damaged in any way.  
• Failure to adhere to the following may result in fire, electric shock, or injury:  
Do not place product close to the flammable solvents such as alcohol or thinner.  
Do not open or modify the printer.  
Use the AC adapter (CANON, K30359) that came with the printer.Do not use it for other  
products.  
Use only the power cord/cables that came with your printer. Do not use these cables with other  
devices.  
Do not plug in to voltages or frequencies other than those specified.  
Plug the power cord into the socket completely.  
Do not plug in or unplug the power cord with wet hands.  
Do not damage the power cord by twisting, bundling, tying, pulling or excessively bending it.  
Do not place heavy objects on the power cord.  
Do not connect multiple power cords to a single electrical outlet. Do not use multiple extension  
cords.  
Do not leave the printer plugged in during lightning storms.  
Always unplug the power cord and cables when cleaning. Do not use flammable sprays or  
liquids such as alcohol or thinners for cleaning.  
Unplug the power cord once a month to check that it is not overheating, rusted, bent, scratched,  
split, or otherwise damaged.  
Caution  
• Do not put your hands inside the printer while printing.  
• Do not touch the print head or other metal parts immediately after printing.  
• Ink  
Keep ink out of reach of children.  
100  
If ink is accidentally licked or swallowed, rinse out your mouth and drink one or two glasses of  
water. If irritation or discomfort occurs, obtain medical advice immediately.  
In case ink gets in contact with eyes, rinse with water immediately. In case ink gets in contact  
with skin, wash with soap and water immediately. If irritation to eyes or skin persists, obtain  
medical advice immediately.  
General Notices  
Choosing a Location  
Refer to "Specifications" in the Online manual for details on operating environment.  
• Do not install the printer in a location that is unstable or subject to excessive vibration.  
• Do not install the printer in locations that get very hot (direct sunlight, or close to a heating source),  
very humid or dusty locations, or outdoors.  
• Do not place the printer on a thick rug or carpet.  
Power Supply  
• Keep the area around the power outlet clear at all times so you can easily unplug the power cord if  
necessary.  
• Never remove the plug by pulling on the cord.  
General Notices  
• Do not place anything on top of the printer. Be especially careful to avoid metal objects such as  
paper clips and staples, and containers holding flammable liquids such as alcohol or thinner.  
• Do not attempt to open, disassemble or modify the ink tanks. Ink may leak and damage your  
printer.  
• Do not throw print heads or ink tanks in the fire.  
AC Adapter  
When you pack the AC adapter for travel or storage, never wrap the cord around the body of the AC  
adapter to prevent the cord from splitting or separating from the body of the AC adapter and causing a  
short circuit.  
101  
Regulatory Information  
Users in the U.S.A.  
FCC Notice (U.S.A. Only)  
Model Number: K10513 (Contains FCC Approved WLAN Module K30374)  
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:  
(1) This device may not cause harmful interference, and (2) this device must accept any interference  
received, including interference that may cause undesired operation.  
Note: This equipment has been tested and found to comply with the limits for a Class B digital device,  
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against  
harmful interference in a residential installation. This equipment generates, uses and can radiate radio  
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful  
interference to radio communications.  
However, there is no guarantee that interference will not occur in a particular installation. If this equipment  
does cause harmful interference to radio or television reception, which can be determined by turning the  
equipment off and on, the user is encouraged to try to correct the interference by one or more of the  
following measures:  
• Reorient or relocate the receiving antenna.  
• Increase the separation between the equipment and receiver.  
• Connect the equipment into an outlet on a circuit different from that to which the receiver is  
connected.  
• Consult the dealer or an experienced radio/TV technician for help.  
Use of a shielded cable is required to comply with Class B limits in Subpart B of Part 15 of the FCC Rules.  
Do not make any changes or modifications to the equipment unless otherwise specified in the manual. If  
such changes or modifications should be made, you could be required to stop operation of the equipment.  
Changes or modifications not expressly approved by the party responsible for compliance could void the  
user's authority to operate equipment.  
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.  
The equipment complies with FCC radiation exposure limits for at uncontrolled equipment. This  
equipment should be installed and operated with minimum distance at least 20cm between the radiator  
and persons body (excluding extremities: hands, wrists, feet and ankles) and must not be colocated or  
operated with any other antenna or transmitter.  
Canon U.S.A., Inc.  
One Canon Park  
Melville, New York 11747  
1-800-652-2666  
Interference  
Do not use the printer around medical equipment or other electronic devices. Signals from the printer may  
interfere with the correct operation of these devices.  
102  
Users in Australia  
5150 - 5350MHz band is indoor use only.  
In Australia, use on channels 120-128 are prohibited in 5GHz Wireless LAN band.  
Users in New Zealand  
5150 - 5250MHz band is indoor use only.  
103  
WEEE (EU&EEA)  
Only for European Union and EEA (Norway, Iceland and Liechtenstein)  
These symbols indicate that this product is not to be disposed of with your household waste, according to  
the WEEE Directive (2012/19/EU), the Battery Directive (2006/66/EC) and/or national legislation  
implementing those Directives. If a chemical symbol is printed beneath the symbol shown above, in  
accordance with the Battery Directive, this indicates that a heavy metal (Hg = Mercury, Cd = Cadmium,  
Pb = Lead) is present in this battery or accumulator at a concentration above an applicable threshold  
specified in the Battery Directive. This product should be handed over to a designated collection point,  
e.g., on an authorized one-for-one basis when you buy a new similar product or to an authorized  
collection site for recycling waste electrical and electronic equipment (EEE) and batteries and  
accumulators. Improper handling of this type of waste could have a possible impact on the environment  
and human health due to potentially hazardous substances that are generally associated with EEE. Your  
cooperation in the correct disposal of this product will contribute to the effective usage of natural  
resources. For more information about the recycling of this product, please contact your local city office,  
waste authority, approved scheme or your household waste disposal service or visit www.canon-  
europe.com/weee, or www.canon-europe.com/battery.  
Nur für Europäische Union und EWR (Norwegen, Island und  
Liechtenstein)  
Diese Symbole weisen darauf hin, dass dieses Produkt gemäß WEEE-Richtlinie (2012/19/EU; Richtlinie  
über Elektro- und Elektronik-Altgeräte), Batterien-Richtlinie (2006/66/EG) und nationalen Gesetzen zur  
Umsetzung dieser Richtlinien nicht über den Hausmüll entsorgt werden darf. Falls sich unter dem oben  
abgebildeten Symbol ein chemisches Symbol befindet, bedeutet dies gemäß der Batterien-Richtlinie,  
dass in dieser Batterie oder diesem Akkumulator ein Schwermetall (Hg = Quecksilber, Cd = Cadmium, Pb  
= Blei) in einer Konzentration vorhanden ist, die über einem in der Batterien-Richtlinie angegebenen  
Grenzwert liegt. Dieses Produkt muss bei einer dafür vorgesehenen Sammelstelle abgegeben werden.  
Dies kann z. B. durch Rückgabe beim Kauf eines neuen ähnlichen Produkts oder durch Abgabe bei einer  
autorisierten Sammelstelle für die Wiederaufbereitung von Elektro- und Elektronik-Altgeräten sowie  
Batterien und Akkumulatoren geschehen. Der unsachgemäße Umgang mit Altgeräten kann aufgrund  
potenziell gefährlicher Stoffe, die generell mit Elektro- und Elektronik-Altgeräten in Verbindung stehen,  
negative Auswirkungen auf die Umwelt und die menschliche Gesundheit haben. Durch Ihre Mitarbeit bei  
der umweltgerechten Entsorgung dieses Produkts tragen Sie zu einer effektiven Nutzung natürlicher  
Ressourcen bei. Um weitere Informationen über die Wiederverwertung dieses Produkts zu erhalten,  
wenden Sie sich an Ihre Stadtverwaltung, den öffentlich-rechtlichen Entsorgungsträger, eine autorisierte  
Stelle für die Entsorgung von Elektro- und Elektronik-Altgeräten oder Ihr örtliches  
104  
Entsorgungsunternehmen oder besuchen Sie www.canon-europe.com/weee, oder www.canon-  
europe.com/battery.  
Union Européenne, Norvège, Islande et Liechtenstein uniquement.  
Ces symboles indiquent que ce produit ne doit pas être mis au rebut avec les ordures ménagères, comme  
le spécifient la Directive européenne DEEE (2012/19/UE), la Directive européenne relative à l'élimination  
des piles et des accumulateurs usagés (2006/66/CE) et les lois en vigueur dans votre pays appliquant ces  
directives. Si un symbole de toxicité chimique est imprimé sous le symbole illustré ci-dessus  
conformément à la Directive relative aux piles et aux accumulateurs, il indique la présence d'un métal  
lourd (Hg = mercure, Cd = cadmium, Pb = plomb) dans la pile ou l'accumulateur à une concentration  
supérieure au seuil applicable spécifié par la Directive. Ce produit doit être confié au distributeur à chaque  
fois que vous achetez un produit neuf similaire, ou à un point de collecte mis en place par les collectivités  
locales pour le recyclage des Déchets des Équipements Électriques et Électroniques (DEEE). Le  
traitement inapproprié de ce type de déchet risque d'avoir des répercussions sur l'environnement et la  
santé humaine, du fait de la présence de substances potentiellement dangereuses généralement  
associées aux équipements électriques et électroniques. Votre entière coopération dans le cadre de la  
mise au rebut correcte de ce produit favorisera une meilleure utilisation des ressources naturelles. Pour  
plus d'informations sur le recyclage de ce produit, contactez vos services municipaux, votre éco-  
organisme ou les autorités locales compétentes, ou consultez le site www.canon-europe.com/weee, ou  
www.canon-europe.com/battery.  
Uitsluitend bestemd voor de Europese Unie en EER (Noorwegen,  
IJsland en Liechtenstein)  
Met deze symbolen wordt aangegeven dat dit product in overeenstemming met de AEEA-richtlijn  
(2012/19/EU), de richtlijn 2006/66/EG betreffende batterijen en accu's en/of de plaatselijk geldende  
wetgeving waarin deze richtlijnen zijn geïmplementeerd, niet bij het normale huisvuil mag worden  
weggegooid. Indien onder het hierboven getoonde symbool een chemisch symbool gedrukt staat, geeft dit  
in overeenstemming met de richtlijn betreffende batterijen en accu's aan dat deze batterij of accu een  
zwaar metaal bevat (Hg = kwik, Cd = cadmium, Pb = lood) waarvan de concentratie de toepasselijke  
drempelwaarde in overeenstemming met de genoemde richtlijn overschrijdt. Dit product dient te worden  
ingeleverd bij een hiervoor aangewezen inzamelpunt, bijv. door dit in te leveren bij een hiertoe erkend  
verkooppunt bij aankoop van een gelijksoortig product, of bij een officiële inzameldienst voor de recycling  
van elektrische en elektronische apparatuur (EEA) en batterijen en accu's. Door de potentieel gevaarlijke  
stoffen die gewoonlijk gepaard gaan met EEA, kan onjuiste verwerking van dit type afval mogelijk  
nadelige gevolgen hebben voor het milieu en de menselijke gezondheid. Uw medewerking bij het op juiste  
wijze weggooien van dit product draagt bij tot effectief gebruik van natuurlijke hulpbronnen. Voor verdere  
informatie over recycling van dit product kunt u contact opnemen met uw plaatselijke gemeente,  
105  
afvaldienst, officiële dienst voor klein chemisch afval of afvalstortplaats, of kunt u terecht op www.canon-  
europe.com/weee, of www.canon-europe.com/battery.  
Sólo para la Unión Europea y el Área Económica Europea (Noruega,  
Islandia y Liechtenstein)  
Estos iconos indican que este producto no debe desecharse con los residuos domésticos de acuerdo con  
la Directiva sobre RAEE (2012/19/UE) y la Directiva sobre Pilas y Acumuladores (2006/66/CE) y/o la  
legislación nacional. Si aparece un símbolo químico bajo este icono, de acuerdo con la Directiva sobre  
Pilas y Acumuladores, significa que la pila o el acumulador contiene metales pesados (Hg = Mercurio, Cd  
= Cadmio, Pb = Plomo) en una concentración superior al límite especificado en dicha directiva. Este  
producto deberá entregarse en un punto de recogida designado, por ejemplo, entregándolo en el lugar de  
venta al adquirir un producto nuevo similar o en un centro autorizado para la recogida de residuos de  
aparatos eléctricos y electrónicos (RAEE), baterías y acumuladores. La gestión incorrecta de este tipo de  
residuos puede afectar al medio ambiente y a la salud humana debido a las sustancias potencialmente  
nocivas que suelen contener estos aparatos. Su cooperación en la correcta eliminación de este producto  
contribuirá al correcto aprovechamiento de los recursos naturales. Los usuarios tienen derecho a  
devolver pilas, acumuladores o baterías usados sin coste alguno. El precio de venta de pilas,  
acumuladores y baterías incluye el coste de la gestión medioambiental de su desecho, y no es necesario  
mostrar la cuantía de dicho coste en la información y la factura suministradas a los usuarios finales. Si  
desea más información sobre el reciclado de este producto, póngase en contacto con su municipio, el  
servicio o el organismo encargado de la gestión de residuos domésticos o visite www.canon-europe.com/  
weee, o www.canon-europe.com/battery.  
Només per a la Unió Europea i a l’Espai Econòmic Europeu (Noruega,  
Islàndia i Liechtenstein)  
Aquests símbols indican que aquest producte no s’ha de llençar amb les escombraries de la llar, d’acord  
amb la RAEE (2012/19/UE), la Directiva relativa a piles i acumuladors (2006/66/CE) i la legislació  
nacional que implementi aquestes directives. Si al costat d’aquest símbol hi apareix imprès un símbol  
químic, segons especifica la Directiva relativa a piles i acumuladors, significa que la bateria o  
l’acumulador conté un metall pesant (Hg = mercuri, Cd = cadmi, Pb = plom) en una concentració superior  
al límit aplicable especificat en la Directiva. Aquest producte s’hauria de lliurar en un dels punts de  
recollida designats, com per exemple, intercanviant un per un en comprar un producte similar o lliurant-lo  
en un lloc de recollida autoritzat per al reciclatge de residus d’aparells elèctrics i electrònics (RAEE) i piles  
i acumuladors. La manipulació inadequada d’aquest tipus de residus podria tenir un impacte negatiu en  
l’entorn i en la salut humana, a causa de les substàncies potencialment perilloses que normalment estan  
associades a l'RAEE. La vostra cooperació a l’hora de rebutjar correctament aquest producte contribuirà  
a la utilització efectiva dels recursos naturals. Els usuaris tenen dret a retornar les bateries o els  
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acumuladors usats sense cap càrrec. El preu de venda de les bateries i els acumuladors inclou el cost de  
la gestió ambiental dels residus i no es necessari mostrar l’import d’aquest cost en aquest fullet o en la  
factura que es lliuri a l’usuari final. Per a més informació sobre el reciclatge d’aquest producte, contacteu  
amb l’oficina municipal, les autoritats encarregades dels residus, el pla de residus homologat o el servei  
de recollida d’escombraries domèstiques de la vostra localitat o visiteu www.canon-europe.com/weee, o  
www.canon-europe.com/battery.  
Solo per Unione Europea e SEE (Norvegia, Islanda e Liechtenstein)  
Questi simboli indicano che il prodotto non può essere smaltito con i rifiuti domestici, ai sensi della  
Direttiva RAEE (2012/19/UE), della Direttiva sulle Batterie (2006/66/CE) e/o delle leggi nazionali che  
attuano tali Direttive. Se sotto il simbolo indicato sopra è riportato un simbolo chimico, in osservanza della  
Direttiva sulle batterie, tale simbolo indica la presenza di un metallo pesante (Hg = Mercurio, Cd =  
Cadmio, Pb = Piombo) nella batteria o nell'accumulatore con un livello di concentrazione superiore a una  
soglia applicabile specificata nella Direttiva sulle batterie. Il prodotto deve essere conferito a un punto di  
raccolta designato, ad esempio il rivenditore in caso di acquisto di un nuovo prodotto simile oppure un  
centro di raccolta autorizzato per il riciclaggio di rifiuti di apparecchiature elettriche ed elettroniche (RAEE)  
nonché di batterie e accumulatori. Un trattamento improprio di questo tipo di rifiuti può avere  
conseguenze negative sull'ambiente e sulla salute umana a causa delle sostanze potenzialmente nocive  
solitamente contenute in tali rifiuti. La collaborazione dell'utente per il corretto smaltimento di questo  
prodotto contribuirà a un utilizzo efficace delle risorse naturali ed eviterà di incorrere in sanzioni  
amministrative ai sensi dell'art. 255 e successivi del Decreto Legislativo n. 152/06. Per ulteriori  
informazioni sul riciclaggio di questo prodotto, contattare le autorità locali, l'ente responsabile della  
raccolta dei rifiuti, un rivenditore autorizzato o il servizio di raccolta dei rifiuti domestici, oppure visitare il  
sito www.canon-europe.com/weee, o www.canon-europe.com/battery.  
Apenas para a União Europeia e AEE (Noruega, Islândia e  
Liechtenstein)  
Estes símbolos indicam que este produto não deve ser eliminado juntamente com o seu lixo doméstico,  
segundo a Diretiva REEE de 2012/19/UE, a Diretiva de Baterias (2006/66/CE) e/ou a sua legislação  
nacional que transponha estas Diretivas. Se houver um símbolo químico impresso como mostrado  
abaixo, de acordo com a Diretiva de Baterias, isto indica que um metal pesado (Hg = Mercúrio, Cd =  
Cádmio, Pb = Chumbo) está presente nesta pilha ou acumulador, numa concentração acima de um limite  
aplicável especificado na Diretiva. Este produto deve ser entregue num ponto de recolha designado, por  
exemplo num local autorizado de troca quando compra um equipamento novo idêntico, ou num local de  
recolha autorizado para reciclar equipamento elétrico e eletrónico (EEE) em fim de vida, bem como pilhas  
e baterias. O tratamento inadequado deste tipo de resíduos pode ter um impacto negativo no ambiente e  
na saúde humana, devido a substâncias potencialmente perigosas que estão associadas com  
107  
equipamentos do tipo EEE. A sua cooperação no tratamento correto deste produto irá contribuir para a  
utilização mais eficaz dos recursos naturais. Para obter mais informações acerca de como reciclar este  
produto, por favor contacte as suas autoridades locais responsáveis pela matéria, serviço de recolha  
aprovado para pilhas e baterias ou serviço de recolha de resíduos sólidos domésticos da sua  
municipalidade, ou visite www.canon-europe.com/weee, ou www.canon-europe.com/battery.  
Gælder kun i Europæiske Union og EØS (Norge, Island og  
Liechtenstein)  
Disse symboler betyder, at produktet ikke må bortskaffes sammen med dagrenovation i henhold til  
WEEE-direktivet (2012/19/EU), batteridirektivet (2006/66/EF) og/eller den lokale lovgivning, som disse  
direktiver er gennemført i. Hvis der i overensstemmelse med batteridirektivet er trykt et kemisk symbol  
under det symbol, der er vist ovenfor, betyder det, at batteriet eller akkumulatoren indeholder tungmetaller  
(Hg = kviksølv, Cd = cadmium, Pb = bly) i en koncentration, som ligger over de grænseværdier, der er  
beskrevet i batteridirektivet. Produktet skal afleveres på et godkendt indsamlingssted, f.eks. i  
overensstemmelse med en godkendt én-til-én-procedure, når du indkøber et nyt tilsvarende produkt, eller  
på et godkendt indsamlingssted for elektronikaffald samt for batterier og akkumulatorer. Forkert  
håndtering af denne type affald kan medføre negative konsekvenser for miljøet og menneskers helbred  
på grund af de potentielt sundhedsskadelige stoffer, der generelt kan forefindes i elektrisk og elektronisk  
udstyr. Når du foretager korrekt bortskaffelse af produktet, bidrager du til effektiv brug af  
naturressourcerne. Kontakt din kommune, den lokale affaldsmyndighed, det lokale affaldsanlæg, eller  
besøg www.canon-europe.com/weee, eller www.canon-europe.com/battery for at få flere oplysninger om  
genbrug af dette produkt.  
Μόνο για την Ευρωπαϊκή Ένωση και τον ΕΟΧ (Νορβηγία, Ισλανδία και  
Λιχτενστάιν)  
Αυτά τα σύμβολα υποδεικνύουν ότι αυτό το προϊόν δεν πρέπει να απορρίπτεται μαζί με τα οικιακά  
απορρίμματα, σύμφωνα με την Οδηγία για τα Απόβλητα Ηλεκτρικού και Ηλεκτρονικού Εξοπλισμού  
(ΑΗΗΕ) (2012/19/ΕΕ), την Οδηγία για τις Ηλεκτρικές Στήλες (2006/66/ΕΚ) ή/και την εθνική νομοθεσία που  
εφαρμόζει τις Οδηγίες εκείνες. Εάν κάποιο χημικό σύμβολο είναι τυπωμένο κάτω από το σύμβολο που  
φαίνεται παραπάνω, σύμφωνα με την Οδηγία για τις Ηλεκτρικές Στήλες, υποδηλώνει ότι κάποιο βαρύ  
μέταλλο (Hg = Υδράργυρος, Cd = Κάδμιο, Pb = Μόλυβδος) υπάρχει στην μπαταρία ή τον συσσωρευτή σε  
συγκέντρωση μεγαλύτερη από το ισχύον επίπεδο που καθορίζεται στην Οδηγία για τις Ηλεκτρικές Στήλες.  
Αυτό το προϊόν πρέπει να παραδίδεται σε καθορισμένο σημείο συλλογής, π.χ. σε μια εξουσιοδοτημένη  
βάση ανταλλαγής όταν αγοράζετε ένα νέο παρόμοιο προϊόν ή σε μια εξουσιοδοτημένη θέση συλλογής για  
την ανακύκλωση των αποβλήτων ηλεκτρικού και ηλεκτρονικού εξοπλισμού (ΗΗE) και των ηλεκτρικών  
στηλών και συσσωρευτών. Ο ακατάλληλος χειρισμός αυτού του τύπου αποβλήτων μπορεί να έχει  
αρνητικό αντίκτυπο στο περιβάλλον και την υγεία του ανθρώπου, λόγω δυνητικά επικίνδυνων ουσιών που  
108  
γενικά συνδέονται με τον ΗΗΕ. Η συνεργασία σας για τη σωστή απόρριψη αυτού του προϊόντος θα  
συμβάλει στην αποτελεσματική χρήση των φυσικών πόρων. Για περισσότερες πληροφορίες σχετικά με  
ανακύκλωση αυτού του προϊόντος, επικοινωνήστε με το τοπικό γραφείο της πόλης σας, την υπηρεσία  
απορριμμάτων, το εγκεκριμένο σχήμα ή την υπηρεσία απόρριψης οικιακών αποβλήτων ή επισκεφθείτε τη  
διεύθυνση www.canon-europe.com/weee ή www.canon-europe.com/battery.  
Gjelder kun den europeiske union og EØS (Norge, Island og  
Liechtenstein)  
Disse symbolene indikerer at dette produktet ikke skal kastes sammen med husholdningsavfall, i henhold  
til WEEE-direktivet (2012/19/EU), batteridirektivet (2006/66/EF) og/eller nasjonal lov som har  
implementert disse direktivene. Hvis et kjemisk symbol vises under symbolet vist ovenfor, i samsvar med  
batteridirektivet, indikerer dette at et tungmetall (Hg = kvikksølv, Cd = kadmium, Pb = bly) finnes i batteriet  
eller akkumulatoren i en konsentrasjon over en gjeldende øvre grense som er spesifisert i batteridirektivet.  
Produktet må leveres til et dertil egnet innsamlingspunkt, det vil si på en autorisert en-til-en-basis når en  
kjøper et nytt lignende produkt, eller til et autorisert innsamlingssted for resirkulering av avfall fra elektrisk  
og elektronisk utstyr (EE-utstyr) og batterier og akkumulatorer. Feil håndtering av denne typen avfall kan  
være miljø- og helseskadelig på grunn av potensielt skadelige stoffer som ofte brukes i EE-utstyr. Din  
innsats for korrekt avhending av produktet vil bidra til effektiv bruk av naturressurser. Du kan få mer  
informasjon om resirkulering av dette produktet ved å kontakte lokale myndigheter,  
avfallsadministrasjonen, et godkjent program eller husholdningens renovasjonsselskap, eller gå til  
www.canon-europe.com/weee, eller www.canon-europe.com/battery.  
Vain Euroopan unionin sekä ETA:n (Norja, Islanti ja Liechtenstein)  
alueelle.  
Nämä tunnukset osoittavat, että sähkö- ja elektroniikkalaiteromua koskeva direktiivi (SER-direktiivi,  
2012/19/EU), paristoista ja akuista annettu direktiivi (2006/66/EY) sekä kansallinen lainsäädäntö kieltävät  
tuotteen hävittämisen talousjätteen mukana. Jos yllä olevan symbolin alapuolelle on paristodirektiivin  
mukaisesti painettu kemiallisen aineen tunnus, kyseinen paristo tai akku sisältää raskasmetalleja (Hg =  
elohopea, Cd = kadmium, Pb = lyijy) enemmän kuin paristodirektiivin salliman määrän. Tuote on vietävä  
asianmukaiseen keräyspisteeseen, esimerkiksi kodinkoneliikkeeseen uutta vastaavaa tuotetta ostettaessa  
tai viralliseen sähkö- ja elektroniikkalaiteromun tai paristojen ja akkujen keräyspisteeseen. Sähkö- ja  
elektroniikkalaiteromun virheellinen käsittely voi vahingoittaa ympäristöä ja ihmisten terveyttä, koska  
laitteet saattavat sisältää ympäristölle ja terveydelle haitallisia aineita. Tuotteen asianmukainen  
hävittäminen säästää myös luonnonvaroja. Jos haluat lisätietoja tämän tuotteen kierrätyksestä, ota yhteys  
kunnan jätehuoltoviranomaisiin tai käyttämääsi jätehuoltoyhtiöön tai käy osoitteessa www.canon-  
europe.com/weee, tai www.canon-europe.com/battery.  
109  
Endast för Europeiska unionen och EES (Norge, Island och  
Liechtenstein)  
De här symbolerna visar att produkten inte får sorteras och slängas som hushållsavfall enligt WEEE-  
direktivet (2012/19/EU), batteridirektivet (2006/66/EG) och/eller nationell lagstiftning som implementerar  
dessa direktiv. Om en kemisk symbol förekommer under ovanstående symbol innebär detta enligt  
Batteridirektivet att en tungmetall (Hg = Kvicksilver, Cd = Kadmium, Pb = Bly) förekommer i batteriet eller  
ackumulatorn med en koncentration som överstiger tillämplig gräns som anges i Batteridirektivet.  
Produkten ska lämnas in på en avsedd insamlingsplats, t.ex. på en återvinningsstation auktoriserad att  
hantera elektrisk och elektronisk utrustning (EE-utrustning) samt batterier och ackumulatorer eller hos  
handlare som är auktoriserade att byta in varor då nya, motsvarande köps (en mot en). Olämplig  
hantering av avfall av den här typen kan ha negativ inverkan på miljön och människors hälsa på grund av  
de potentiellt farliga ämnen som kan återfinnas i elektrisk och elektronisk utrustning. Din medverkan till en  
korrekt avfallshantering av produkten bidrar till effektiv användning av naturresurserna. Om du vill ha mer  
information om var du kan lämna in den här produkten, kontakta ditt lokala kommunkontor, berörd  
myndighet eller företag för avfallshantering eller se www.canon-europe.com/weee, eller www.canon-  
europe.com/battery.  
Pouze Evropská unie a EHP (Norsko, Island a Lichtenštejnsko)  
Tento symbol znamená, že podle směrnice OEEZ (2012/19/EU), směrnice o bateriích (2006/66/ES) a/  
nebo podle vnitrostátních právních prováděcích předpisů k těmto směrnicím nemá být tento výrobek  
likvidován s odpadem z domácností. Je-li v souladu s požadavky směrnice o bateriích vytištěna pod výše  
uvedeným symbolem chemická značka, udává, že tato baterie nebo akumulátor obsahuje těžké kovy (Hg  
= rtuť, Cd = kadmium, Pb = olovo) v koncentraci vyšší, než je příslušná hodnota předepsaná směrnicí.  
Tento výrobek má být vrácen do určeného sběrného místa, např. v rámci autorizovaného systému odběru  
jednoho výrobku za jeden nově prodaný podobný výrobek, nebo do autorizovaného sběrného místa pro  
recyklaci odpadních elektrických a elektronických zařízení (OEEZ), baterií a akumulátorů. Nevhodné  
nakládání s tímto druhem odpadu by mohlo mít negativní dopad na životní prostředí a lidské zdraví,  
protože elektrická a elektronická zařízení zpravidla obsahují potenciálně nebezpečné látky. Vaše  
spolupráce na správné likvidaci tohoto výrobku napomůže efektivnímu využívání přírodních zdrojů.  
Chcete-li získat podrobné informace týkající se recyklace tohoto výrobku, obraťte se prosím na místní  
úřad, orgán pro nakládání s odpady, schválený systém nakládání s odpady či společnost zajišťující  
likvidaci domovního odpadu, nebo navštivte webové stránky www.canon-europe.com/weee nebo  
www.canon-europe.com/battery.  
110  
Csak az Európai Unió és az EGT (Norvégia, Izland és Liechtenstein)  
országaiban  
Ezek a szimbólumok azt jelzik, hogy a termék hulladékkezelése a háztartási hulladéktól különválasztva,  
az elektromos és elektronikus berendezések hulladékairól (WEEE) szóló (2012/19/EU) irányelvnek és az  
elemekről és akkumulátorokról, valamint a hulladék elemekről és akkumulátorokról szóló (2006/66/EK)  
irányelvnek megfelelően és/vagy ezen irányelveknek megfelelő helyi előírások szerint történik.  
Amennyiben a fent feltüntetett szimbólum alatt egy vegyjel is szerepel, az elemekről és akkumulátorokról  
szóló irányelvben foglaltak értelmében ez azt jelzi, hogy az elem vagy az akkumulátor az irányelvben  
meghatározott határértéknél nagyobb mennyiségben tartalmaz nehézfémet (Hg = higany, Cd = kadmium,  
Pb = ólom). E terméket az arra kijelölt gyűjtőhelyre kell juttatni – pl. hasonló termék vásárlásakor a régi  
becserélésére vonatkozó hivatalos program keretében, vagy az elektromos és elektronikus berendezések  
(EEE) hulladékainak gyűjtésére, valamint a hulladék elemek és hulladék akkumulátorok gyűjtésére kijelölt  
hivatalos gyűjtőhelyre. Az ilyen jellegű hulladékok nem előírásszerű kezelése az elektromos és  
elektronikus berendezésekhez (EEE) általánosan kapcsolható potenciálisan veszélyes anyagok révén  
hatással lehet a környezetre és az egészségre. E termék megfelelő leselejtezésével Ön is hozzájárul a  
természeti források hatékony használatához. A termék újrahasznosítását illetően informálódjon a helyi  
polgármesteri hivatalnál, a helyi közterület-fenntartó vállalatnál, a hivatalos hulladéklerakó telephelyen  
vagy a háztartási hulladék begyűjtését végző szolgáltatónál, illetve látogasson el a www.canon-  
europe.com/weee, vagy www.canon-europe.com/battery internetes oldalra.  
Tylko dla krajów Unii Europejskiej oraz EOG (Norwegia, Islandia i  
Liechtenstein)  
Te symbole oznaczają, że produktu nie należy wyrzucać razem z odpadami gospodarstwa domowego,  
zgodnie z dyrektywą WEEE w sprawie zużytego sprzętu elektrycznego i elektronicznego (2012/19/UE) lub  
dyrektywą w sprawie baterii (2006/66/WE) bądź przepisami krajowymi wdrażającymi te dyrektywy. Jeśli  
pod powyższym symbolem znajduje się symbol chemiczny, zgodnie z dyrektywą w sprawie baterii  
oznacza to, że bateria lub akumulator zawiera metal ciężki (Hg = rtęć, Cd = kadm, Pb = ołów) w stężeniu  
przekraczającym odpowiedni poziom określony w dyrektywie w sprawie baterii. Użytkownicy baterii i  
akumulatorów mają obowiązek korzystać z dostępnego programu zwrotu, recyklingu i utylizacji baterii  
oraz akumulatorów. Niewłaściwe postępowanie z tego typu odpadami może mieć wpływ na środowisko i  
zdrowie ludzi ze względu na substancje potencjalnie niebezpieczne, związane ze zużytym sprzętem  
elektrycznym i elektronicznym. Państwa współpraca w zakresie właściwej utylizacji tego produktu  
przyczyni się do efektywnego wykorzystania zasobów naturalnych. W celu uzyskania informacji o  
sposobie recyklingu tego produktu prosimy o kontakt z właściwym urzędem miejskim lub zakładem  
gospodarki komunalnej bądź zapraszamy na stronę www.canon-europe.com/weee, lub www.canon-  
europe.com/battery.  
111  
Platí len pre štáty Európskej únie a EHP (Nórsko, Island a  
Lichtenštajnsko)  
Tieto symboly označujú, že podľa Smernice o odpade z elektrických a elektronických zariadení (OEEZ)  
2012/19/EÚ, Smernice o batériách (2006/66/ES) a podľa platnej legislatívy Slovenskej republiky sa tento  
produkt nesmie likvidovať spolu s komunálnym odpadom. Ak je chemická značka vytlačená pod vyššie  
uvedeným symbolom, znamená to, že táto batéria alebo akumulátor obsahuje ťažký kov (Hg = ortuť, Cd =  
kadmium, Pb = olovo) v koncentrácii vyššej, ako je príslušná povolená hodnota stanovená v Smernici o  
batériách. Produkt je potrebné odovzdať do určenej zberne, napr. prostredníctvom výmeny za kúpu  
nového podobného produktu, alebo na autorizované zberné miesto, ktoré spracúva odpad z elektrických  
a elektronických zariadení (EEZ), batérií a akumulátorov. Nesprávna manipulácia s takýmto typom  
odpadu môže mať negatívny vplyv na životné prostredie a ľudské zdravie, pretože elektrické a  
elektronické zariadenia obsahujú potenciálne nebezpečné látky. Spoluprácou na správnej likvidácii tohto  
produktu prispejete k účinnému využívaniu prírodných zdrojov. Ďalšie informácie o recyklácii tohto  
produktu získate od miestneho úradu, úradu životného prostredia, zo schváleného plánu OEEZ alebo od  
spoločnosti, ktorá zaisťuje likvidáciu komunálneho odpadu. Viac informácií nájdete aj na webovej stránke:  
www.canon-europe.com/weee, alebo www.canon-europe.com/battery.  
Üksnes Euroopa Liit ja EMP (Norra, Island ja Liechtenstein)  
Antud sümbolid viitavad sellele, et vastavalt elektri- ja elektroonikaseadmete jäätmeid käsitlevale  
direktiivile (2012/19/EL), patareisid ja akusid ning patarei- ja akujäätmeid käsitlevale direktiivile  
(2006/66/EÜ) ja/või nimetatud direktiive rakendavatele riiklikele õigusaktidele ei või seda toodet koos  
olmejäätmetega ära visata. Kui keemiline sümbol on trükitud eespool toodud sümboli alla, siis tähendab  
see, et antud patareis või akus leiduva raskemetalli (Hg = elavhõbe, Cd = kaadmium, Pb = plii)  
kontsentratsioonitase on kõrgem kui patareisid ja akusid ning patarei- ja akujäätmeid käsitlevas direktiivis  
sätestatud piirmäär. Antud tootest tekkinud jäätmed tuleb anda vastavasse kogumispunkti, nt  
müügipunkti, mis on volitatud üks ühe vastu vahetama, kui ostate uue sarnase toote, või vastavasse  
elektri- ja lektroonikaseadmete jäätmete ning patareide ja akude ümbertöötlemiseks mõeldud  
kogumispunkti. Antud liiki jäätmete vale käitlemine võib kahjustada keskkonda ja inimeste tervist elektri- ja  
elektroonikajäätmetes tavaliselt leiduvate potentsiaalselt ohtlike ainete tõttu. Antud tootest tekkinud  
jäätmete nõuetekohase kõrvaldamisega aitate kasutada loodusvarasid efektiivselt. Täiendava teabe  
saamiseks elektri- ja elektroonikaseadmetest tekkinud jäätmete ning patarei- ja akujäätmete tagastamise  
ja ümbertöötlemise kohta võtke ühendust kohaliku omavalitsusega, asjakohase valitsusasutusega,  
asjakohase tootjavastutusorganisatsiooniga või olmejäätmete käitlejaga. Lisateavet leitate ka Interneti-  
leheküljelt www.canon-europe.com/weee või www.canon-europe.com/battery.  
112  
Tikai Eiropas Savienībai un EEZ (Norvēģijai, Islandei un Lihtenšteinai)  
Šie simboli norāda, ka atbilstoši ES Direktīvai (2012/19/ES) par elektrisko un elektronisko iekārtu  
atkritumiem (EEIA), Direktīvai (2006/66/EK) par baterijām un akumulatoriem, un akumulatoru atkritumiem,  
ar ko atceļ Direktīvu 91/157/EEK, un vietējiem tiesību aktiem šo izstrādājumu nedrīkst izmest kopā ar  
sadzīves atkritumiem. Ja zem iepriekš norādītā simbola ir uzdrukāts ķīmiskais simbols, saskaņā ar  
direktīvu par baterijām un akumulatoriem tas nozīmē, ka šīs baterijas vai akumulatori satur smagos  
metālus (Hg = dzīvsudrabs, Cd = kadmijs, Pb = svins) un to koncentrācijas līmenis pārsniedz direktīvā par  
baterijām un akumulatoriem minēto piemērojamo slieksni. Šis izstrādājums ir jānodod piemērotā  
savākšanas vietā, piemēram, apstiprinātā veikalā, kur iegādājaties līdzīgu jaunu produktu un atstājat  
veco, vai apstiprinātā vietā izlietotu elektrisko un elektronisko iekārtu un bateriju un akumulatoru  
pārstrādei. Nepareiza šāda veida atkritumu apsaimniekošana var apdraudēt vidi un cilvēka veselību tādu  
iespējami bīstamu vielu dēļ, kas parasti ir elektriskajās un elektroniskajās iekārtās. Jūsu atbalsts pareizā  
šāda veida atkritumu apsaimniekošanā sekmēs efektīvu dabas resursu izmantošanu. Lai saņemtu  
pilnīgāku informāciju par šāda veida izstrādājumu nodošanu otrreizējai pārstrādei, sazinieties ar vietējo  
pašvaldību, atkritumu savākšanas atbildīgo dienestu, pilnvaroto organizāciju vai iestādi, kas veic sadzīves  
atkritumu apsaimniekošanu, vai apmeklējiet tīmekļa vietni www.canon-europe.com/weee, vai www.canon-  
europe.com/battery.  
Tik Europos Sąjungai ir EEE (Norvegijai, Islandijai ir Lichtenšteinui)  
Šie simboliai reiškia, kad šio gaminio negalima išmesti į buitines atliekas, kaip reikalaujama WEEE  
Direktyvoje (2012/19/ES) ir Baterijų direktyvoje (2006/66/EB) ir (ar) jūsų šalies nacionaliniuose  
įstatymuose, kuriais šios Direktyvos yra įgyvendinamos. Jeigu cheminio ženklo simbolis yra nurodytas  
žemiau šio ženklo, tai reiškia, kad vadovaujantis Baterijų direktyvą, baterijų ar akumuliatorių sudėtyje yra  
sunkiųjų metalų (Hg = gyvsidabrio, Cd = kadmio, Pb = švino), kurių koncentracija viršija Baterijų  
direktyvoje nurodytas leistinas ribas. Šį gaminį reikia pristatyti į specialųjį surinkimo punktą, pavyzdžiui,  
mainais, kai jūs perkate naują panašų gaminį, arba į specialiąją surinkimo vietą, kurioje perdirbamos  
elektrinės ir elektroninės įrangos atliekos bei naudotos baterijos ir akumuliatoriai. Dėl netinkamo šio tipo  
atliekų tvarkymo gali nukentėti aplinka ir iškilti grėsmė žmogaus sveikatai dėl galimai kenksmingų  
medžiagų, iš esmės susijusių su elektrine ir elektronine įranga. Bendradarbiaudami ir teisingai  
utilizuodami šiuos gaminius, jūs padėsite efektyviai naudoti gamtinius išteklius. Daugiau informacijos apie  
gaminio perdirbimą jums gali suteikti vietinis biuras, atliekų tvarkymo bendrovė, sertifikuoti organai ar  
buitinių atliekų surinkimo įmonės. Taip pat siūloma apsilankyti interneto svetainėje www.canon-  
europe.com/weee, arba www.canon-europe.com/battery.  
113  
Samo za Evropsko unijo in EGP (Norveška, Islandija in Lihtenštajn)  
Ti simboli pomenijo, da tega izdelka skladno z Direktivo OEEO (2012/19/EU), Direktivo 2006/66/ES in/ali  
nacionalno zakonodajo, ki uvaja ti direktivi, ne smete odlagati z nesortiranimi gospodinjskimi odpadki. Če  
je pod zgoraj prikazanim simbolom natisnjen kemijski simbol, to v skladu z Direktivo pomeni, da je v tej  
bateriji ali akumulatorju prisotna težka kovina (Hg = živo srebro, Cd = kadmij, Pb = svinec), in sicer v  
koncentraciji, ki je nad relevantno mejno vrednostjo, določeno v Direktivi. Ta izdelek je potrebno odnesti  
na izbrano zbirno mesto, t. j. pooblaščeno trgovino, kjer ob nakupu novega (podobnega) izdelka vrnete  
starega, ali na pooblaščeno zbirno mesto za ponovno uporabo odpadne električne in elektronske opreme  
(EEO) ter baterij in akumulatorjev. Neustrezno ravnanje s to vrsto odpadkov lahko negativno vpliva na  
okolje in človeško zdravje zaradi potencialno nevarnih snovi, ki so pogosto povezane z EEO. Vaše  
sodelovanje pri pravilnem odlaganju tega izdelka predstavlja pomemben prispevek k smotrni izrabi  
naravnih virov. Za več informacij o ponovni uporabi tega izdelka se obrnite na lokalen mestni urad,  
pristojno službo za odpadke, predstavnika pooblaščenega programa za obdelavo odpadkov ali na lokalno  
komunalo. Lahko pa tudi obiščete našo spletno stran www.canon-europe.com/weee, ali www.canon-  
europe.com/battery.  
Само за Европейския съюз и ЕИП (Норвегия, Исландия и  
Лихтенщайн)  
Тези символи показват, че този продукт не трябва да се изхвърля заедно с битовите отпадъци  
съгласно Директивата за ИУЕЕО (2012/19/ЕC), Директивата за батерии (2006/66/ЕО) и/или Вашето  
национално законодателство, прилагащо тези Директиви. Ако под показания горе символ е  
отпечатан символ за химически елемент, съгласно разпоредбите на Директивата за батерии, този  
втори символ означава наличието на тежък метал (Hg = живак, Cd = кадмий, Pb = олово) в  
батерията или акумулатора в концентрация над указаната граница за съответния елемент в  
Директивата. Този продукт трябва да бъде предаден в предназначен за целта пункт за събиране,  
например на база размяна, когато купувате нов подобен продукт, или в одобрен събирателен пункт  
за рециклиране на излязло от употреба електрическо и електронно оборудване (ИУЕЕО), батерии  
и акумулатори. Неправилното третиране на този тип отпадъци може да доведе до евентуални  
отрицателни последствия за околната среда и човешкото здраве поради потенциално опасните  
вещества, които обикновено са свързани с ЕЕО. В същото време Вашето съдействие за  
правилното изхвърляне на този продукт ще допринесе за ефективното използване на природните  
ресурси. За повече информация относно това къде можете да предадете за рециклиране на този  
продукт, моля свържете се с Вашите местни власти, с органа, отговорен за отпадъците, с  
одобрената система за ИУЕЕО или с Вашата местна служба за битови отпадъци, или посетете  
www.canon-europe.com/weee, или www.canon-europe.com/battery.  
114  
Doar pentru Uniunea Europeană şi EEA (Norvegia, Islanda şi  
Liechtenstein)  
Aceste simboluri indică faptul că acest produs nu trebuie aruncat împreună cu deşeurile menajere, în  
conformitate cu Directiva DEEE (2012/19/UE), Directiva referitoare la baterii (2006/66/CE) şi/sau legile  
dvs. naţionale ce implementează aceste Directive. Dacă un simbol chimic este imprimat sub simbolul de  
mai sus, în conformitate cu Directiva referitoare la baterii, acest simbol indică prezenţa în baterie sau  
acumulator a unui metal greu (Hg = Mercur, Cd = Cadmiu, Pb = Plumb) într-o concentraţie mai mare  
decât pragul admis specificat în Directiva referitoare la baterii. Acest produs trebuie înmânat punctului de  
colectare adecvat, ex: printr-un schimb autorizat unu la unu atunci când cumpăraţi un produs nou similar  
sau la un loc de colectare autorizat pentru reciclarea reziduurilor de echipament electric şi electronic  
(EEE) şi baterii şi acumulatori. Administrarea neadecvată a acestui tip de deşeuri, ar putea avea un  
impact asupra mediului şi asupra sănătăţii umane datorită substanţelor cu potenţial de risc care sunt în  
general asociate cu EEE. Cooperarea dvs. în direcţia reciclării corecte a acestui produs va contribui la o  
utilizare eficientă a resurselor naturale. Pentru mai multe informaţii despre reciclarea acestui produs, vă  
rugăm să contactaţi biroul dvs. local, autorităţile responsabile cu deşeurile, schema aprobată sau serviciul  
dvs. responsabil cu deşeurile menajere sau vizitaţi-ne la www.canon-europe.com/weee, sau www.canon-  
europe.com/battery.  
Samo za Europsku uniju i EEA (Norveška, Island i Lihtenštajn)  
Oznaka pokazuje da se ovaj proizvod ne smije odlagati s komunalnim i ostalim vrstama otpada, u skladu  
s direktivom WEEE (2012/19/EC), Direktivom o baterijama (2006/66/EC) i Pravilnikom o gospodarenju  
otpadnim baterijama i akumulatorima te Pravilnikom o gospodarenju otpadnim električnim i elektroničkim  
uređajima i opremom. Ako je ispod prethodno prikazane oznake otisnut kemijski simbol, u skladu s  
Direktivom o baterijama, to znači da se u ovoj bateriji ili akumulatoru nalazi teški metal (Hg = živa, Cd =  
kadmij, Pb = olovo) i da je njegova koncentracija iznad razine propisane u Direktivi o baterijama. Ovaj bi  
proizvod trebalo predati ovlašenom skupljaču EE otpada ili prodavatelju koji je dužan preuzeti otpadni  
proizvod po sistemu jedan za jedan, ukoliko isti odgovara vrsti te je obavljao primarne funkcije kao i  
isporučena EE oprema. Otpadne baterije i akumulatori predaju se ovlaštenom skupljaču otpadnih baterija  
ili akumulatora ili prodavatelju bez naknade i obveze kupnje za krajnjeg korisnika. Neodgovarajuće  
rukovanje ovom vrstom otpada može utjecati na okoliš i ljudsko zdravlje zbog potencijalno opasnih  
supstanci koje se najčešće nalaze na takvim mjestima. Vaša suradnja u pravilnom zbrinjavanju ovog  
proizvoda pridonijet će djelotvornom iskorištavanju prirodnih resursa. Dodatne informacije o recikliranju  
ovog proizvoda zatražite od svog lokalnog gradskog ureda, službe za zbrinjavanje otpada, odobrenog  
programa ili komunalne službe za uklanjanje otpada ili pak na stranicama www.canon-europe.com/weee  
ili www.canon-europe.com/battery.  
115  
Korisnici u Srbiji  
Ovaj simbol označava da ovaj proizvod ne sme da se odlaže sa ostalim kućnim otpadom, u skladu sa  
WEEE Direktivom (2012/19/EU), Direktivom o baterijama (2006/66/EC) i nacionalnim zakonima. Ukoliko  
je ispod gore navedenog simbola odštampan hemijski simbol, u skladu sa Direktivom o baterijama, ovaj  
simbol označava da su u ovoj bateriji ili akumulatoru prisutni teški metali (Hg – živa, Cd – kadmijum, Pb -  
olovo) u koncentracijama koje premašuju prihvatljivi prag naveden u Direktivi o baterijama. Ovaj proizvod  
treba predati određenom centru za prikupljanje, npr. po principu „jedan-za-jedan“ kada kupujete sličan  
novi proizvod, ili ovlašćenom centru za prikupljanje za reciklažu istrošene električne i elektronske opreme  
(EEE), baterija i akumulatora. Nepravilno rukovanje ovom vrstom otpada može imati negativne posledice  
po životnu sredinu i ljudsko zdravlje usled potencijalno opasnih materijala koji se uglavnom vezuju za  
EEE. Vaša saradnja na ispravnom odlaganju ovog proizvoda će doprineti efikasnom korišćenju prirodnih  
resursa. Više informacija o tome kako možete da reciklirate ovaj proizvod potražite od lokalnih gradskih  
vlasti, komunalne službe, odobrenog plana reciklaže ili servisa za odlaganje kućnog otpada, ili posetite  
stranicu www.canon-europe.com/weee, ili www.canon-europe.com/battery.  
116  
Handling Precautions  
Canceling Print Jobs  
Legal Restrictions on Printing  
Printer Handling Precautions  
Transporting Your Printer  
When Repairing, Lending, or Disposing of the Printer  
Keeping Print Quality High  
Carrying the Printer  
Traveling Abroad with the Printer  
117  
Legal Restrictions on Printing  
Printing or modifying printed copies of the following may be punishable under law.  
This list is non-exhaustive. When in doubt, check with a local legal representative.  
• Paper money  
• Money orders  
• Certificates of deposit  
• Postage stamps (canceled or uncanceled)  
• Identification badges or insignia  
• Selective service or draft papers  
• Checks or drafts issued by governmental agencies  
• Motor vehicle licenses and certificates of title  
• Traveler's checks  
• Food stamps  
• Passports  
• Immigration papers  
• Internal revenue stamps (canceled or uncanceled)  
• Bonds or other certificates of indebtedness  
• Stock certificates  
• Copyrighted works or works of art, without the owner's consent  
118  
Printer Handling Precautions  
Do not place any object on the print head cover!  
Do not place any object on the print head cover. It will fall into the rear tray when the print head cover is  
opened and cause the printer to malfunction. Also, place the printer where objects will not fall on it.  
119  
Transporting Your Printer  
When relocating the printer for changing your living place or repairing it, make sure of the following.  
Important  
• Pack the printer in a sturdy box, using sufficient protective material to ensure safe transport.  
• With the print head and ink tank left installed in the printer, press the ON button to turn off the power.  
This allows the printer to automatically cap the print head, thus preventing it from drying.  
• When packing the printer in a sturdy box, do not place it with its front face (paper output slot side)  
facing down.  
• When a shipping agent is handling transport of the printer, have its box marked "PRECISION  
MACHINE".  
1. Turn the printer off.  
2. Check that ON lamp is off and unplug power cord.  
Important  
• Do not unplug the printer while the ON lamp is lit or flashing, as it may cause malfunction or  
damage to the printer, making the printer unable to print.  
3. Retract the paper support, then close the rear tray cover and paper output slot cover.  
4. Unplug the printer cable from the computer and from the printer, then unplug the AC  
adapter from the printer.  
When the battery is not used for a long period of time (6 months or longer), remove the battery from the  
printer. For details on how to remove the battery, refer to Using the Battery.  
5. Use adhesive tape to secure all the covers on the printer to keep them from opening during  
transportation. Then pack the printer in the plastic bag.  
6. Attach the protective material to the printer when packing the printer in the box.  
120  
When Repairing, Lending, or Disposing of the Printer  
If you have entered personal data, passwords and/or other security settings on the printer, such information  
may be stored in the printer.  
When sending the printer for repair, lending or transferring the printer to another person, or disposing of the  
printer, please be sure to follow the steps below in order to delete such information and prevent third parties  
from accessing it.  
• Select  
(Setup) on HOME screen and select Device settings > Reset settings > Reset all > Yes.  
121  
Keeping Print Quality High  
The key to printing with the optimal printing quality is to prevent the print head from drying or clogging.  
Always observe the following rules for optimal printing quality.  
Note  
• Depending on the type of paper, ink may blur if you trace the printed area with a highlight pen or paint-  
stick, or bleed if water or sweat comes in contact with the printed area.  
Never unplug the power cord until the power is turned off!  
If you press the ON button to turn off the power, the printer caps the print head (nozzles) automatically to  
prevent from drying. If you unplug the power cord from the wall outlet before the ON lamp is turned off, the  
print head will not be capped properly and this will cause drying or clogging.  
When unplugging the power cord, check that the ON lamp is not lit.  
Print periodically!  
Just as the tip of a felt pen becomes dry and unusable if it has not been used for a long time, even if it is  
capped, the print head too, may become dried or clogged if the printer has not been used for a long time.  
We recommend you to use the printer at least once a month.  
122  
Carrying the Printer  
Exercise sufficient care when carrying the printer.  
When you remove the power cord, carry the printer, or stand it up, check that the ON lamp is off.  
Important  
• If you repeatedly remove the power cord, carry the printer, or stand it up while the ON lamp is on or  
flashing, this may cause the ink to leak or the printer to break. (The same problem is caused even if you  
use the optional portable kit.) For details on turning off the printer, see Turning off the printer.  
• When carrying the printer, be careful not to shock the printer, to subject it to strong vibrations, to place it  
in the heat, or to put a heavy thing on it. This causes the printer to break or the ink to leak.  
Note  
• Pack the printer carefully when carrying. For details, see Transporting Your Printer.  
• X-ray and any other baggage inspection devices have no adverse effect on this printer.  
123  
Main Components and Their Use  
Main Components  
Power Supply  
LCD and Operation Panel  
124  
Main Components  
Front View  
Rear View  
Inside View  
Operation Panel  
125  
Front View  
A: Print Head Cover  
Open to replace an ink tank or to remove jammed paper inside the printer.  
B: Operation Panel  
Use to change the settings of the printer or to operate it.  
Operation Panel  
C: Paper Guide  
Align with the left side of the paper stack.  
D: Paper Support  
Extend to load paper in the rear tray.  
E: Rear Tray Cover  
Open to load paper in the rear tray.  
F: Rear Tray  
Load paper here. Two or more sheets of the same size and type of paper can be loaded at the same  
time, and fed automatically one sheet at a time.  
Loading Plain Paper / Photo Paper  
Loading Envelopes  
G: Security Slot  
Insert the security wire or other materials as a protection against theft.  
H: AC Adapter Connector  
Plug in the supplied AC adapter plug here.  
126  
I: USB Port  
Plug in the USB cable to connect the printer with a computer.  
J: Paper Output Slot Cover  
Printed paper is ejected.  
K: Paper Thickness Lever  
Switches the clearance between the print head and the loaded paper to match the media type.  
Set to the left when printing on envelopes.  
Set to the right when printing on paper other than envelopes.  
Important  
• Do not touch the metal casing.  
• Do not plug in or unplug the USB cable while the printer is printing with the computer. This can cause  
trouble.  
127  
Rear View  
A: Expansion Port  
Used for enhanced functionality.  
B: Battery Connector Cover  
Covers the battery connector. When the battery is unplugged from the connector, use this cover to  
protect the battery connector.  
C: Battery Connector  
Connects the battery.  
For how to connect and use the battery, refer to Using the Battery.  
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Inside View  
A: Ink lamps  
Lights or flashes to indicate the ink tank status.  
Lights: The ink tank is correctly installed.  
Flashing slowly (at around 3-second intervals): The ink is running low. Prepare a new ink tank.  
Flashing fast (at around 1-second intervals): Ink has run out.  
Off: The ink tank is not installed properly or the function for detecting the remaining ink level is disabled.  
B: Print Head Holder  
Install the print head here.  
C: Print Head Lock Lever  
Locks the print head into place.  
Important  
• Do not pull up the print head lock lever after installing the print head.  
• If you pull up the print head lock lever after installing the print head, push both tabs in left to right order  
until each clicks into place.  
129  
Note  
• For details on replacing an ink tank, see Replacing Ink Tanks.  
130  
Operation Panel  
A: LCD (Liquid Crystal Display)  
Displays messages, menu items, and the operational status.  
B:  
,
,
, and  
Used to select a setting item.  
C: Back button  
Returns the LCD to the previous screen.  
D: ON button  
Turns the power on or off.  
Turning the Printer On and Off  
E: ON lamp  
Lights after flashing when the power is turned on.  
F: Alarm lamp  
Lights or flashes when an error occurs.  
G: Stop button  
Cancels operation when printing is in progress or when selecting a menu item.  
H: OK button  
buttons  
Finalizes your selection of items. Also used to resolve errors.  
I: Wireless connect button  
To set wireless router information in the printer directly from a smartphone or other such device (without  
having to do any procedures at the router), hold down this button.  
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Power Supply  
Checking that Power Is On  
Turning the Printer On and Off  
Checking the Power Plug/Power Cord  
Unplugging the Printer  
Using the Battery  
Checking Battery Status on the LCD  
132  
Checking that Power Is On  
The ON lamp is lit when the printer is turned on.  
Even if the LCD is off, if the ON lamp is lit, the printer is on.  
Note  
• It may take a while for the printer to start printing immediately after you turn on the printer.  
• The LCD will turn off if the printer is not operated for about 3 minutes. To restore the display, press any  
button or perform the print operation.  
133  
Turning the Printer On and Off  
Turning on the printer  
1. Open the rear tray cover.  
The paper output slot cover opens automatically.  
2. Press the ON button until the ON lamp is lit to turn on the printer.  
Checking that Power Is On  
Note  
• It may take a while for the printer to start printing immediately after you turn on the printer.  
• If an error message is displayed on the LCD, see When Error Occurred.  
• You can set the printer to automatically turn on when a print operation is performed from a  
computer connected by USB cable or wireless network. This feature is set to off by default.  
From the printer  
134  
ECO settings  
From the computer  
For Windows:  
Managing the Printer Power  
For macOS:  
Managing the Printer Power  
• If you use the battery, make sure that it is charged. For details on how to check it, refer to Using  
the Battery.  
Turning off the printer  
1. Press the ON button for more than one second to turn off the printer.  
Important  
• When you unplug the power cord after turning off the printer, be sure to confirm that the ON  
lamp is off.  
• If you stand the printer up or carry the printer before the ON lamp goes off, this may cause the  
ink to leak or the printer to break.  
Note  
• It may take up to 40 seconds until the power is turned off.  
• You can set the printer to automatically turn off when no operations are performed or no print  
jobs are sent to the printer for a certain interval. This feature is set to on by default.  
From the printer  
ECO settings  
From the computer  
For Windows:  
Managing the Printer Power  
For macOS:  
135  
Managing the Printer Power  
136  
Checking the Power Plug/Power Cord  
Unplug the power cord once a month to confirm that the power plug/power cord does not have anything  
unusual described below.  
• The power plug/power cord is hot.  
• The power plug/power cord is rusty.  
• The power plug/power cord is bent.  
• The power plug/power cord is worn.  
• The power plug/power cord is split.  
Caution  
• If you find anything unusual with the power plug/power cord described above, unplug the power cord  
and call for service. Using the printer with one of the unusual conditions above may cause a fire or an  
electric shock.  
137  
Unplugging the Printer  
To unplug the power cord, follow the procedure below.  
Important  
• When you unplug the power cord, press the ON button, then confirm that the ON lamp is off.  
Unplugging the power cord while the ON lamp is lit or flashing may cause drying or clogging of the print  
head and print quality may be reduced.  
• If you stand the printer up or carry the printer before the ON lamp goes off, this may cause the ink to  
leak or the printer to break.  
1. Press the ON button to turn the printer off.  
2. Confirm that the ON lamp is off.  
3. Unplug the power cord.  
138  
The specification of the power cord differs depending on the country or region of use.  
139  
Checking Battery Status on the LCD  
1. Check that printer is turned on.  
2. Select  
(Hint) on HOME screen.  
LCD and Operation Panel  
The menu screen of tips appears.  
3. Select Battery information.  
A: Depending on the battery status, the following icons appear.  
This appears when the battery is charged by AC adapter.  
This appears when the battery charging remaining is 20% or below.  
This appears when the battery cannot be charged due to its temperature is high or low. When the  
battery icon appears as  
, the battery is not available.  
B: The battery charge remaining appears.  
140  
LCD and Operation Panel  
The HOME screen appears when the printer is turned on.  
A: Network  
Icons depicting the Wi-Fi setting and the network status indicate by the icon in the standby screen.  
If the  
icon appears on the LCD, it indicates that Wi-Fi is enabled and the printer is connected to  
the wireless router.  
Depending on the signal state, the icon will change.  
Signal strength: 81 % or more  
You can use the printer over Wi-Fi without any problems.  
Signal strength: 51 % or more  
The problem such as the printer cannot print may occur according to the network status. We recom-  
mend placing the printer near the wireless router.  
Signal strength: 50 % or less  
The problem such as the printer cannot print may occur. Place the printer near the wireless router.  
Wi-Fi is enabled but the printer is not connected to the wireless router.  
Note  
Wireless Direct is enabled.  
Wi-Fi and Wireless Direct are disabled.  
B: Battery information  
When using the battery, the battery status appears by the icons.  
The battery charging remaining is 75% to 100%.  
141  
The battery charging remaining is 50% to 70%.  
The battery charging remaining is 25% to 45%.  
The battery charging remaining is 20% or below.  
Note  
This appears when the battery is charged by AC adapter.  
This appears when the battery charging remaining is 20% or below.  
This appears when the battery cannot be charged due to its temperature is high or low. When  
the battery icon appears as  
, the battery is not available.  
• Select  
of battery status.  
Checking Battery Status on the LCD  
(Hint) on the HOME screen and then select Battery information to check the details  
C: Ink information  
Display ink status.  
Checking Ink Status on the LCD  
D: Setup  
Select when setting, changing, or maintaining the printer.  
(NEW) appears when there is an update notification of the printer.  
E: Hint  
Select when displaying the quick guide for how to load paper, how to resolve errors, or other  
information, when checking ink remaining level, or when displaying printer information.  
Selecting a Menu or Setting Item  
1. Press button on HOME screen.  
2. Use the  
button to select, and press OK button.  
142  
The menu screen appears.  
Note  
• For details on how to change settings, refer to Changing Settings from Operation Panel.  
143  
Changing Settings  
Changing Printer Settings from Your Computer (Windows)  
Changing Printer Settings from Your Computer (macOS)  
Changing Settings from Operation Panel  
144  
Changing Printer Settings from Your Computer (macOS)  
Managing the Printer Power  
Changing the Printer Operation Mode  
145  
Managing the Printer Power  
Printer power supply is operated from Remote UI.  
Energy saving settings  
Energy saving settings allow you to set Auto power off and Auto power on.  
Auto power off is the function wherein the printer automatically turns itself off, when data is not sent or the  
printer remains inactive for a certain period.  
The Auto power on function automatically turns on the printer when data is received.  
1. Selecting Printer settings from Remote UI  
2. Click Energy saving settings  
3. Complete the following settings:  
Auto power off (AC adapter)  
Select how long you want the printer to stay on when using the AC adapter from the following  
options: OFF/240 min./120 min./60 min./30 min./15 min.. The printer will turn off automatically if  
no data is sent to the printer or if the printer is not operated within the specified time.  
Auto power off (battery)  
Select how long you want the printer to stay on when using the battery from the following options:  
30 min./15 minutes/10 minutes/5 minutes. The printer will turn off automatically if no data is  
sent to the printer or if the printer is not operated within the specified time.  
Important  
OFF cannot be specified for Auto power off (battery).  
Auto power on  
When you check this check box, the printer automatically turns itself on when data is sent.  
Important  
Auto power on only functions when you are using the AC adapter.  
4. Apply the settings  
Click OK.  
The printer will operate with the changed settings hereafter.  
146  
Changing the Printer Operation Mode  
If necessary, switch between various modes of printer operation.  
1. Check whether the printer is on and select Printer settings from Remote UI  
2. If necessary, complete the following settings:  
Custom settings - Detect paper setting mismatch  
If the check box is deselected, at the time of printing from PC, you can continue to print without the  
message display even if the paper settings set in the Print dialog differs from the paper information  
registered to the printer.  
Ink drying wait time  
You can set the length of the printer rest time until printing of the next page begins. The wait time  
becomes longer as the value set in the list increases, and shorter as the value decreases.  
If the paper gets stained because the next page is ejected before the ink on the printed page dries,  
increase the ink drying wait time.  
Reducing the ink drying wait time speeds up printing.  
3. Apply the settings  
Click OK.  
The printer operates with the modified settings hereafter.  
147  
Changing Settings from Operation Panel  
Changing Settings from Operation Panel  
Setting Items on Operation Panel  
Print settings  
LAN settings  
PictBridge settings  
Other device settings  
Language selection  
Firmware update  
Reset setting  
Feed settings  
Web service setup  
ECO settings  
Quiet setting  
System information  
148  
Changing Settings from Operation Panel  
This section describes the procedure to change the settings in the Device settings screen, taking the steps  
to specify Amount of extension as an example.  
1. Check that printer is turned on.  
2. Select  
(Setup) on HOME screen.  
LCD and Operation Panel  
3. Select Device settings.  
4. Select a setting item to adjust.  
The setting screen for the selected item is displayed.  
5. Select a setting item.  
6. Select a setting to specify.  
149  
For more on setting items on the operation panel:  
Setting Items on Operation Panel  
150  
Setting Items on Operation Panel  
Items for Printer  
Other device settings  
Language selection  
Web service setup  
ECO settings  
Quiet setting  
Items for Paper/Printing  
Print settings  
PictBridge settings  
Feed settings  
Items for Maintenance/Management  
LAN settings  
Firmware update  
Reset setting  
System information  
151  
Print settings  
Select this setting item from Device settings in the menu screen which appears when you select  
(Setup) on the HOME screen.  
Amount of extension  
Selects the amount of image that extends off the paper when printing in borderless (full).  
When performing Borderless Printing, slight cropping may occur at the edges since the printed image is  
enlarged to fill the whole page. You can change the width to be cropped from the borders of the original  
image as needed.  
Important  
• Settings will become ineffective in the following situations:  
PictBridge (Wi-Fi) compliant device  
Note  
• When performing settings from application software or the printer driver, these settings will be  
prioritized.  
• If printouts contain margins even though you are printing in Borderless, specifying Extended  
amount: Large for this setting may help solve the problem.  
Auto photo fix setting  
When ON is selected, you can select whether to print photos using the Exif information recorded in the  
image files when Default* or On is selected in printing with a PictBridge (Wi-Fi) compliant device.  
* When Default is selected for the print setting on the PictBridge (Wi-Fi) compliant device, select Auto  
photo fix in PictBridge settings.  
Save black ink  
You can make ink last by adjusting the used amount of black ink.  
Force ink tank selection  
You can specify the ink tank to use.  
All ink tanks  
Use both color ink tank and black ink tank.  
Color only  
Use only color ink tank.  
Black only  
Use only black ink tank.  
152  
Note  
Black only is not enabled except borderless printing for plain paper or envelope printing. For  
details, see below.  
Setting the Ink Usage Control (Windows)  
Setting the Ink Usage Control (macOS)  
Print target for plain paper  
Select Text only or Text and photos for plain paper printing.  
Note  
• As print results, if you are conscious of unevenness or textures of granularity, select Text and  
photos.  
153  
LAN settings  
Select this setting item from Device settings in the menu screen which appears when you select  
(Setup) on the HOME screen.  
Wi-Fi  
Wireless Direct  
Wi-Fi  
By selecting Wi-Fi from LAN settings, the following settings are available.  
To print the LAN settings, select Print details in the LAN settings and select Yes.  
Printing Network Settings  
Important  
• The network settings printout contains important information about your network. Handle it with care.  
Advanced mode  
Enables/disables Wi-Fi.  
Wi-Fi setup  
Selects the setup method for Wi-Fi connection.  
Easy wireless connect  
Select if you specify the settings of the access point information to the printer directly from a  
device (e.g. smartphone, or tablet) without operating the wireless router. Follow the on-screen  
instructions of the connecting device for the setup procedure.  
Manual connect  
Select when you perform settings for Wi-Fi manually using the operation panel of the printer.  
WPS (Push button method)  
Select when you perform settings for Wi-Fi using a wireless router supporting a Wi-Fi Protected  
Setup (WPS) push button method. Follow the on-screen instructions during setup.  
Other connection types  
Manual connect (adv.)  
Select when you perform settings for Wi-Fi manually. You can specify multiple WEP keys.  
WPS (PIN code method)  
Select when you perform settings for Wi-Fi using a wireless router supporting a Wi-Fi  
Protected Setup (WPS) PIN code method. Follow the on-screen instructions during setup.  
Show setting info  
The following setting items are displayed. (Some setting items are not displayed depending on the  
printer settings.)  
154  
Items  
Setting  
Connection  
Enabled (connected)/Enabled (disconnected)/Disabled  
Network name (SSID)  
XXXXXXXXXXXXXXXX  
XXXXXXXXXXXXXXXX (up to 32 characters)  
Frequency  
2.4 GHz/5 GHz  
Wi-Fi security  
Inactive/WEP(64bit)/WEP(128bit)/WPA-PSK(TKIP)/WPA-PSK(AES)/  
WPA2-PSK(TKIP)/WPA2-PSK(AES)  
Signal strength (%)  
IPv4 address  
XXX  
XXX. XXX. XXX. XXX (12 characters)  
XXX. XXX. XXX. XXX (12 characters)  
XXX. XXX. XXX. XXX (12 characters)  
IPv4 subnet mask  
IPv4 default gateway  
IPv6 link-local address  
XXXX: XXXX: XXXX: XXXX:  
XXXX: XXXX: XXXX: XXXX (32 characters)  
MAC address (Wi-Fi)  
Printer name  
XXX. XXX. XXX. XXX (12 characters)  
XXXXXXXXXXXXXXX (up to 15 characters)  
Bonjour service name  
XXXXXXXXXXXXX  
XXXXXXXXXXXXX  
XXXXXXXXXXXXX  
XXXXXXXXXXXXX (up to 52 characters)  
("XX" represents alphanumeric characters.)  
Advanced  
For details on each setting item:  
Advanced  
Wireless Direct  
By selecting Wireless Direct from LAN settings, the following settings are available.  
To print the LAN settings, select Print details in the LAN settings screen and select Yes.  
Printing Network Settings  
Important  
• The network settings printout contains important information about your network. Handle it with care.  
Advanced mode  
Enables/disables Wireless Direct.  
Show setting info  
The following setting items are displayed. (Some setting items are not displayed depending on the  
printer settings.)  
155  
Note  
• Select Show setting info to display a screen, allowing you to show or hide the password.  
Items  
Setting  
Enabled (connected)/Disabled  
Connection  
Network name(SSID)  
Password  
DIRECT-XXXX-TR150series  
XXXXXXXXXX (10 characters)  
WPA2-PSK(AES)  
Wi-Fi security  
No. of devices connected now  
IPv4 address  
XX/XX  
XXX. XXX. XXX. XXX (12 characters)  
XXX. XXX. XXX. XXX (12 characters)  
XXX. XXX. XXX. XXX (12 characters)  
IPv4 subnet mask  
IPv4 default gateway  
IPv6 link-local address  
XXXX: XXXX: XXXX: XXXX:  
XXXX: XXXX: XXXX: XXXX (32 characters)  
MAC address (Wi-Fi)  
Printer name  
XXX. XXX. XXX. XXX (12 characters)  
XXXXXXXXXXXXXXX (up to 15 characters)  
Bonjour service name  
XXXXXXXXXXXXX  
XXXXXXXXXXXXX  
XXXXXXXXXXXXX  
XXXXXXXXXXXXX (up to 52 characters)  
("XX" represents alphanumeric characters.)  
Change network name (SSID)  
Changes the identifier (SSID/the printer's name displayed on a Wi-Fi Direct compatible device) for  
Wireless Direct.  
Change password  
Changes the password for Wireless Direct.  
Connection request confirmation  
Selecting ON displays the confirmation screen when a Wi-Fi Direct compatible device is connecting  
the printer.  
Advanced  
For details on each setting item:  
Advanced  
Advanced  
Set printer name  
Specifies the printer name. You can use up to 15 characters for the name.  
156  
Note  
• You cannot use the same printer name as that already used for other LAN connected devices.  
• You cannot use a hyphen for the initial or last character of the printer name.  
TCP/IP settings  
Performs IPv4 or IPv6 setting.  
WSD setting  
Setting items when you use WSD (one of the network protocols supported in Windows).  
Enable/disable WSD  
Selects whether WSD is enabled or disabled.  
Note  
• When this setting is enabled, the printer icon is displayed on the Network Explorer in  
Windows.  
Optimize inbound WSD  
Selecting Enable allows you to receive the WSD printing data faster.  
Timeout setting  
Specifies the timeout length.  
Bonjour settings  
Setting items for LAN using Bonjour for macOS.  
Enable/disable Bonjour  
Selecting Enable allows you to use Bonjour to perform the network settings.  
Service name  
Specifies the Bonjour service name. You can use up to 48 characters for the name.  
Note  
• You cannot use the same service name as that already used for other LAN connected  
devices.  
LPR protocol setting  
Enables/disables the LPR setting.  
RAW protocol  
Enables/disables RAW printing.  
LLMNR  
Enables/disables LLMNR (Link-Local Multicast Name Resolution). Selecting Enable allows the printer  
to detect printer's IP address from the printer name without a DNS server.  
IPP settings  
Selecting Enable allows you to print via the network with the IPP protocol.  
PictBridge communication  
157  
Setting items for printing from a PictBridge (Wi-Fi) compliant device.  
Enable/disable communication  
Selecting Enable allows you to print from a PictBridge (Wi-Fi) compliant device.  
Timeout setting  
Specifies the timeout length.  
Wi-Fi DRX setting  
Selecting Enable allows you to activate discontinuous reception when using Wi-Fi (intermittent  
reception).  
Note  
• Depending on your router, the intermittent reception may not be available even if Enable is  
selected.  
• The intermittent reception is available only when the printer is in standby mode (the LCD is  
automatically off).  
IPsec settings  
Selecting Enable allows you to specify the IPsec security.  
158  
Other device settings  
Select this setting item from Device settings in the menu screen which appears when you select  
(Setup) on the HOME screen.  
Key repeat  
When you select ON, numbers, characters and other choices can be displayed quickly by pressing the  
holding the  
button when you are entering the characters etc.  
ECO settings  
ECO settings  
Quiet setting  
Quiet setting  
Wi-Fi pairing settings  
In order to connect Canon PRINT Inkjet/SELPHY, multiple configurations will be performed.  
Enable/disable pairing  
Set the printer's Wi-Fi pairing function to enable or disable.  
Allow/block additional pairing  
On another function permit or prohibit Canon PRINT Inkjet/SELPHY pairing.  
Delete paired devices  
Cancel all Canon PRINT Inkjet/SELPHY pairing.  
Use generic USB serial number  
Select whether to fix USB serial number for connection, or enables or disables it.  
When using more than one printer of the same model, enable this setting to avoid creating multiple  
printer icons for these printers.  
For all other cases, set to OFF.  
Charge battery via USB  
Enable or disable charge via USB cable.  
Select ON to start charging battery via USB when the printer enters power-save mode.  
Keyboard layout  
Select the keyboard layout from the following three types.  
QWERTY  
QWERTZ  
AZERTY  
159  
Language selection  
Changes the language for the messages and menus on the LCD.  
Japanese / English / German / French / Italian / Spanish / Portuguese / Dutch / Danish / Norwegian /  
Swedish / Finnish / Russian / Ukrainian / Polish / Czech / Slovene / Hungarian / Slovak / Croatian /  
Romanian / Bulgarian / Turkish / Greek / Estonian / Latvian / Lithuanian / Simplified Chinese / Korean /  
Traditional Chinese / Thai / Indonesian / Vietnamese  
160  
Firmware update  
Select this setting item from Device settings in the menu screen which appears when you select  
(Setup) on the HOME screen.  
You can update the firmware of the printer, check the firmware version, or perform settings of a notification  
screen, a DNS server and a proxy server.  
Important  
• Before updating the firmware, connect the AC adapter to the printer and insert a power plug into the  
outlet.  
• When you use this function, make sure the printer is connected to the Internet.  
Note  
• Only Check current version is available when Disable is selected for Advanced mode of Wi-Fi in  
LAN settings.  
Install update  
Performs the firmware update of the printer. If you select Yes, the firmware update starts. Follow the on-  
screen instructions to perform update.  
Note  
• If the firmware update is not complete, check the following and take an appropriate action.  
Check the network settings such as a wireless router.  
If Cannot connect to the server. is displayed on the LCD, select OK and try again after a  
while.  
Check current version  
You can check the current firmware version.  
Update notification setting  
When ON is selected and the firmware update is available, the screen to inform you of the firmware  
update is displayed on the LCD.  
DNS server setup  
Performs settings for a DNS server. Select Auto setup or Manual setup. If you select Manual setup,  
follow the display on the LCD to perform settings.  
Proxy server setup  
Performs settings for a proxy server. Follow the display on the LCD to perform settings.  
161  
Reset setting  
Select this setting item from Device settings in the menu screen which appears when you select  
(Setup) on the HOME screen.  
You can set the settings back to the default.  
Web service setup only  
Sets the Web service settings back to the default.  
LAN settings only  
Sets the LAN settings back to the default.  
Settings only  
Sets the settings such as the paper size or media type back to the default.  
Reset all  
Sets all settings you made to the printer back to the default. The administrator password specified by  
Remote UI or IJ Network Device Setup Utility reverts to the default setting.  
Note  
• You cannot set the following setting items back to the default:  
The language displayed on the LCD  
The current position of the print head  
CSR (Certificate Signing Request) for encryption method (SSL/TLS) setting  
162  
Feed settings  
Select this setting item from Feed settings in the menu screen which appears when you select  
(Setup) on the HOME screen.  
By registering the paper size and the media type loaded on the rear tray, you can prevent the printer from  
misprinting by displaying the message before printing starts when the paper size or the media type of the  
loaded paper differs from the print settings.  
For details:  
Paper Settings  
Note  
• For more on the proper combination of paper settings you can specify by the printer driver (Windows) or  
on the LCD:  
Paper Settings on the Printer Driver and the Printer (Media Type)  
Paper Settings on the Printer Driver and the Printer (Paper Size)  
Rear tray paper settings  
Registers the paper size and the media type you load on the rear tray.  
Check paper replacement  
Select Enable to detect paper replacement operation. When paper is replaced, paper information  
screen appears. Select paper size and media type.  
Detect paper setting mismatch  
If you select Enable, the printer detects whether the paper size and the media type are identical with  
those registered in Feed settings. If printing starts with the settings that do not match, an error  
message is displayed on the LCD.  
Note  
• When Disable is selected, the settings in Feed settings is disabled.  
163  
Web service setup  
Select this setting item from Web service setup in the menu screen which appears when you select  
(Setup) on the HOME screen.  
Web service registration/Web service cancellation  
Registers/Deletes Web service usage to use the printer device information to/from PIXMA/MAXIFY  
Cloud Link.  
Web service connection setup  
The following setting items are available.  
Google Cloud Print setup  
Registers/Deletes the printer to/from Google Cloud Print.  
IJ Cloud Printing Center setup  
Registers/Deletes the printer to/from Canon Inkjet Cloud Printing Center.  
Check Web service setup  
Make sure whether the printer is registered to Google Cloud Print or Canon Inkjet Cloud Printing  
Center.  
Issue registration code  
In order to link the web service and printer, obtain the registration code from the service origin.  
DNS server setup  
Performs settings for a DNS server. Select Auto setup or Manual setup. If you select Manual setup,  
follow the display on the LCD to perform settings.  
Proxy server setup  
Performs settings for a proxy server. Follow the display on the LCD to perform settings.  
164  
ECO settings  
This setting allows you to turn on/off the printer automatically to save electricity.  
Using Power Saving Function  
Follow the procedure below to use power saving function.  
1. Check that printer is turned on.  
2. Select  
(Setup) on HOME screen.  
LCD and Operation Panel  
3. Select Device settings.  
4. Select Other device settings.  
5. Select ECO settings.  
6. Select Energy saving settings.  
7. Specify settings as necessary.  
A: Specify the length of time to turn the printer off automatically when no operation is made or no  
printing data is sent to the printer.  
B: Select ON to turn on the printer automatically when printing data is sent to the printer.  
165  
Quiet setting  
Enables this function on the printer if you want to reduce the operating noise, such as when printing at night.  
Follow the procedure below to perform setting.  
1. Check that printer is turned on.  
2. Select  
(Setup) on HOME screen.  
LCD and Operation Panel  
3. Select Device settings.  
4. Select Other device settings.  
5. Select Quiet setting.  
6. Select to turn it ON/OFF.  
When Quiet setting is turned on, it is possible to reduce the operating noise while printing is in progress.  
Important  
• When Quiet setting is turned on, the operating speed will be slower compared to when it is turned off.  
• This function may not be so effective depending on the printer's setting. Furthermore, certain noise,  
such as when the printer is preparing for printing, is not reduced.  
Note  
• You can set the quiet mode from the operation panel of the printer or the printer driver. No matter how  
you set the quiet mode, the mode is applied when you perform operations from the operation panel of  
the printer or printing from the computer.  
166  
System information  
To display this screen, select System information displayed after selecting  
(Hint) on the HOME  
screen.  
Current version  
Displays the current firmware version.  
Printer name  
Displays the printer name currently specified.  
Serial number  
Displays the printer serial number.  
MAC address (Wi-Fi)  
Displays the MAC address for Wi-Fi.  
Root cert. thumbprint (SHA-1)  
Shows the root certification thumbprint (SHA-1) of the printer.  
Note  
• If the password is set to the printer, the password may be requested.  
Root certificate thumbprint: SHA-256  
Shows the root certification thumbprint (SHA-256) of the printer.  
Note  
• If the password is set to the printer, the password may be requested.  
167  
Specifications  
General Specifications  
Interface  
USB Port:  
Hi-Speed USB * Type C  
Network Port:  
Wi-Fi: IEEE802.11n / IEEE802.11g / IEEE802.11b / IEEE802.11a  
* A computer that complies with Hi-Speed USB standard is required. Since the  
Hi-Speed USB interface is fully upwardly compatible with USB 1.1, it can be  
used at USB 1.1.  
USB and the network can be used at the same time.  
Operating environment  
Temperature: 41 to 95 °F (5 to 35 °C)  
Humidity: 10 to 90 % RH (no condensation)  
* The performance of the printer may be reduced under certain temperature  
and humidity conditions.  
Recommended conditions:  
Temperature: 59 to 86 °F (15 to 30 °C)  
Humidity: 10 to 80 % RH (no condensation)  
* For the temperature and humidity conditions of papers such as photo paper,  
refer to the paper's packaging or the supplied instructions.  
Storage environment  
Power supply  
Temperature: 32 to 104 °F (0 to 40 °C)  
Humidity: 5 to 95 % RH (no condensation)  
AC 100-240 V, 50/60 Hz  
(The supplied power cord is only for the country or region you purchased.)  
Power consumption  
Printing: 8 W or less *1  
Standby (minimum): 1.1 W or less *1*2  
OFF: 0.3 W or less  
*1 USB connection to a PC  
*2 The wait time for standby cannot be changed.  
External dimensions (W x D x H) Approx. 12.7 x 7.3 x 2.6 in. (Approx. 322 x 185 x 66 mm)  
* With the trays retracted.  
Weight  
Approx. 4.5 lb (Approx. 2.1 kg)  
* With the Print Head and ink tanks installed.  
168  
Network Specifications  
Communication protocol  
Wi-Fi  
SNMP, HTTP, TCP/IP (IPv4/IPv6)  
Supported Standards: IEEE802.11n / IEEE802.11g / IEEE802.11b /  
IEEE802.11a  
Frequency bandwidth: 2.4 GHz / 5 GHz  
Channel:  
2.4 GHz: 1-11 or 1-13  
5 GHz: W52, W53, W56, W58  
* Wireless Direct cannot be used in the 5GHz band.  
* Frequency bandwidth and available channels differ depending on country or  
region.  
Communication distance: Indoors 164 feet/50 m  
* Effective range varies depending on the installation environment and location.  
Security:  
WEP (64/128 bits)  
WPA-PSK (TKIP/AES)  
WPA2-PSK (TKIP/AES)  
Setup:  
WPS (Push button configuration/PIN code method)  
Easy wireless connect  
Minimum System Requirements  
Conform to the operating system's requirements when higher than those given here.  
Windows  
Operating System  
Windows 10, Windows 8.1, Windows 7 SP1  
Note: Operation can only be guaranteed on a PC with pre-installed Windows  
7 or later.  
Printer driver, IJ Printer Assistant Tool, and IJ Network Device Setup Utility  
support the following OS:  
Windows Server 2008 R2 SP1, Windows Server 2012 R2, Windows Server  
2016, Windows Server 2019  
Hard Disk Space  
2.0 GB or more  
Note: For bundled software installation.  
The necessary amount of hard disk space may be changed without notice.  
macOS  
Operating System  
OS X 10.11.6, macOS 10.12 - macOS 10.15  
169  
Hard Disk Space  
1.0 GB or more  
Note: For bundled software installation.  
The necessary amount of hard disk space may be changed without notice.  
Other Supported OS  
iOS, Android  
Some functions may not be available with the supported OS.  
Refer to the Canon web site for details.  
Mobile Printing Capability  
Apple AirPrint  
Google Cloud Print  
PIXMA Cloud Link  
Windows 10 Mobile Print  
Mopria Print Service  
• Internet connection or CD-ROM drive is required to install the software for Windows.  
• macOS: For macOS, an internet connection is required during software installation.  
• Internet connection is required to use all the user's guide.  
Information in this manual is subject to change without notice.  
170  
Information about Paper  
Supported Media Types  
Paper Load Limit  
Unsupported Media Types  
Handling Paper  
Print Area  
171  
Supported Media Types  
For best results, choose paper designed for how you are printing. A variety of paper for documents as well  
as photos or illustrations is available from Canon. Use genuine Canon paper to print important photos, when  
possible.  
Media Types  
Page Sizes  
Paper Weight  
Media Types  
Genuine Canon paper  
Note  
• For warnings on use of the non-printable side, see each product's usage information.  
• Page sizes and media types differ depending on the country or region where the paper is sold. For  
details on page sizes and media types, access the Canon website.  
• Genuine Canon paper is not available in some countries or regions. Note that in the United States,  
Canon paper is not sold by model number. Instead, purchase paper by name.  
Paper for printing documents:  
• Canon Red Label Superior <WOP111>  
• Canon Océ Office Colour Paper <SAT213>  
• High Resolution Paper <HR-101N>  
Paper for printing photos:  
• Glossy Photo Paper "Everyday Use" <GP-501/GP-508>  
• Photo Paper Glossy <GP-701>  
• Photo Paper Plus Glossy II <PP-201/PP-208/PP-301>  
• Matte Photo Paper <MP-101>  
Paper for making original goods:  
• Photo Stickers (16 stickers per sheet) <PS-108>  
• Photo Stickers (Free Cutting) <PS-208>  
• Photo Stickers (Variety Pack) <PS-808>  
• Restickable Photo Paper <RP-101>  
• Removable Photo Stickers <PS-308R>  
• Magnetic Photo Paper <MG-101/PS-508>  
• Double sided Matte Paper <MP-101D>  
172  
Paper other than genuine Canon paper  
• Plain Paper (including recycled paper)  
• Envelopes  
• Greeting Card  
Paper Load Limit  
Paper Settings on the Printer Driver and the Printer (Media Type) (Windows)  
Note  
• When printing photos saved on a PictBridge (Wi-Fi) compliant device, you must specify the page  
size and media type.  
Printing from Digital Camera  
Page Sizes  
You can use the following page sizes.  
Note  
• Page sizes and media types the printer supports differ depending on the OS you are using.  
Standard sizes:  
• Letter  
• Legal  
• A5  
• A4  
• B5  
• KG/4"x6"(10x15)  
• 5"x7"(13x18cm)  
• 7"x10"(18x25cm)  
• 8"x10"(20x25cm)  
• L(89x127mm)  
• 2L(127x178mm)  
• Square 3.5"  
• Square 5"  
• Hagaki  
• Hagaki 2  
• Envelope Com 10  
• Envelope DL  
• Nagagata 3  
• Nagagata 4  
173  
• Yougata 4  
• Yougata 6  
• Card 2.17"x3.58"  
Special sizes  
Special page sizes must be within the following limits:  
• Minimum size: 2.17 x 3.50 in. (55.0 x 89.0 mm)  
• Maximum size: 8.50 x 26.61 in. (215.9 x 676.0 mm)  
Paper Weight  
You can use paper in the following weight range.  
2
• Plain paper: From 17 to 28 lb (64 to 105 g /m )  
174  
Paper Load Limit  
This section shows the paper load limits of the rear tray and the paper output tray.  
Paper Load Limits of Rear Tray  
Limit of the Outputted Paper  
Note  
• Page sizes and media types differ depending on the country or region where the paper is sold. For  
details on page sizes and media types, access the Canon website.  
Paper Load Limits of Rear Tray  
Genuine Canon Paper  
Paper for printing documents:  
Media Name <Model No.>  
Canon Red Label Superior <WOP111>  
Rear Tray  
Approx. 50 sheets  
Approx. 40 sheets  
Canon Océ Office Colour Paper <SAT213>  
High Resolution Paper <HR-101N>*1  
Paper for printing photos:  
Media Name <Model No.>  
Rear Tray  
Glossy Photo Paper "Everyday Use" <GP-501/GP-508>*2  
Photo Paper Glossy <GP-701>*2  
10 sheets  
Photo Paper Plus Glossy II <PP-201/PP-208/PP-301>*2  
Matte Photo Paper <MP-101>  
Paper for making original goods:  
Media Name <Model No.>  
Rear Tray  
Photo Stickers (16 stickers per sheet) <PS-108>  
Photo Stickers (Free Cutting) <PS-208>  
Photo Stickers (Variety Pack) <PS-808>  
Restickable Photo Paper <RP-101>  
1 sheet  
Removable Photo Stickers <PS-308R>  
Magnetic Photo Paper <MG-101/PS-508>  
Double sided Matte Paper <MP-101D>  
Paper other than Genuine Canon Paper  
Common Name  
Rear Tray  
175  
Plain Paper (including recycled paper)*1  
Envelopes  
Approx. 50 sheets  
10 envelopes  
1 sheet  
Greeting Card  
*1 Normal feeding at maximum capacity may not be possible with some types of paper, or under very high  
or low temperature or humidity. In this case, load half the amount of paper or less.  
*2 Feeding from a loaded stack of paper may leave marks on the printed side or prevent efficient feeding.  
In this case, load one sheet at a time.  
Limit of the Outputted Paper  
Genuine Canon Paper  
Paper for printing documents:  
Media Name <Model No.>  
Canon Red Label Superior <WOP111>  
Limit of the Outputted Paper  
Approx. 10 sheets  
Canon Océ Office Colour Paper <SAT213>  
High Resolution Paper <HR-101N>  
Paper other than Genuine Canon Paper  
Common Name  
Plain Paper (including recycled paper)  
Envelopes  
Limit of the Outputted Paper  
Approx. 10 sheets  
5 sheets  
When continuing printing with paper other than the above, we recommend removing already printed paper  
from the paper output slot cover to avoid smearing or discoloration.  
176  
Unsupported Media Types  
Do not use the following types of paper. Using such paper will cause not only unsatisfactory results, but also  
the printer to jam or malfunction.  
• Folded, curled, or wrinkled paper  
• Damp paper  
2
• Paper that is too thin (weighing less than 17 lb (64 g /m ))  
2
• Paper that is too thick (plain paper weighing more than 28 lb (105 g /m ), except for Canon genuine  
paper)  
• Paper thinner than a postcard, including plain paper or notepad paper cut to a small size (when printing  
on paper smaller than A5)  
• Picture postcards  
• Postcards  
• Envelopes with a double flap  
• Envelopes with an embossed or treated surface  
• Envelopes whose gummed flaps are already moistened and adhesive  
• Any type of paper with holes  
• Paper that is not rectangular  
• Paper bound with staples or glue  
• Paper with an adhesive surface on the back such as label seal  
• Paper decorated with glitter, etc.  
177  
Handling Paper  
• Be careful not to rub or scratch the surfaces of any types of paper when handling.  
• Hold the paper as closely as possible to its edges and try not to touch the printing surface. The print  
quality may be degraded if the printing surface is smudged with sweat or oil that comes from your  
hands.  
• Do not touch the printed surface until the ink is dried. Even when the ink is dried, be careful not to touch  
the printed surface as much as possible when handling. Due to the nature of the pigment ink, the ink on  
the printed surface may be removed when being rubbed or scratched.  
• Take out only the necessary number of paper from the package, just before printing.  
• To avoid curling, when you do not print, put unused paper back into the package and keep it on a level  
surface. And also, store it avoiding heat, humidity, and direct sunlight.  
178  
Printing  
Printing from Computer  
Printing from Smartphone/Tablet  
Printing Using Operation Panel  
Printing from Digital Camera  
Paper Settings  
179  
Printing from Computer  
Printing from Application Software (Windows Printer Driver)  
Printing from Application Software (macOS AirPrint)  
Printing Using Canon Application Software  
Printing Using a Web Service  
180  
Printing from Application Software (macOS AirPrint)  
Printing Basic  
Perform Borderless Printing  
Printing on Postcards  
Adding Printer  
How to Open Printer Settings Screen  
Displaying the Printing Status Screen  
Deleting the Undesired Print Job  
Removing Printer That Is No Longer Required from List of Printers  
181  
Printing  
This printer is compatible with the macOS standard printing system (AirPrint).  
You can start printing right away after connecting this printer to your Mac without installing any special  
software.  
Checking Your Environment  
First, check your environment.  
• AirPrint Operation Environment  
Mac running the latest version of OS  
• Requirement  
The Mac and the printer must be connected by one of the following methods:  
◦ Connected to the same network over a LAN  
◦ Connected directly without wireless router (Direct Connection)  
◦ Connected by USB  
Print from a Mac  
1. Check that printer is turned on  
Note  
• If Auto power on is enabled, printer automatically turns itself on when receiving a print job.  
2. Load paper in printer  
3. Select paper size and paper type from printer  
Register the set paper size and paper type on the printer operation panel.  
For instructions, see "Paper Settings."  
4. Start printing from your application software  
The Print dialog opens.  
5. Select printer  
Select your model from the Printer list in the Print dialog.  
182  
Note  
• Click Show Details to switch the setup window to the detailed display.  
6. Check print settings  
Set items such as Paper Size to the appropriate size, as well as Media Type from Media & Quality of  
the pop-up menu.  
Important  
• An error may occur if the paper size set in the print dialog is different from the paper size set on  
the printer. Select the correct items on the print dialog and the printer that correspond to the  
paper being printed.  
183  
Note  
• Use the Print dialog to set general print settings such as the layout and the print sequence.  
For information about print settings, refer to macOS help.  
7. Click Print  
The printer prints according to the specified settings.  
Note  
• It can take the Wi-Fi a few minutes to get connected after the printer turns on. Print after checking  
that the printer is connected to the network.  
• You cannot print if Bonjour settings of printer are disabled. Check LAN settings of printer and enable  
Bonjour settings.  
• Refer to "Cannot Print Using AirPrint" for printing problems.  
• The display of the settings screen may differ depending on the application software you are using.  
Printing of Envelopes  
For printing on the envelope from Mac, refer to the following.  
Print result image  
Orientation of print data  
Orientation of loading envelope  
The print data is rotated by 180 degrees  
against the print result image.  
Load the envelope in vertically with the address side  
facing up so that the folded flap of the envelope will  
be faced down on the right side.  
184  
Perform Borderless Printing  
The borderless printing function allows you to print data without any margin by enlarging the data so that it  
extends slightly off the paper. In standard printing, margins are created around the document area.  
However, in borderless printing function, these margins are not created. When you want to print data such  
as a photo without providing any margin around it, set borderless printing.  
The procedure for performing borderless printing is as follows:  
Setting Borderless Printing  
1. Set the Amount of extension on the printer operation panel  
For information on how to set the amount of extension, see "Print settings."  
Important  
• When the Extended amount: Large is set, the back side of the paper may become smudged.  
2. Select sheet size for borderless printing  
Select XXX Borderless for Paper Size from the print dialog.  
3. Click Print  
When you perform print, the data is printed without any margins on the paper.  
185  
Important  
• Borderless printing only supports specific paper sizes. Make sure to select a paper size with the  
wording "Borderless" from the Paper Size.  
• Print quality may deteriorate or the sheet may be stained at the top and bottom depending on the  
type of paper used.  
• When the ratio of the height to the width differs from the image data, a portion of the image may not  
be printed depending on the size of the media used.  
In this case, crop the image data with an application software according to the paper size.  
• When scaled printing or page layout printing is enabled, you cannot perform borderless printing.  
Note  
• The use of borderless printing is not recommended if Plain Paper is selected for Media Type in  
Media & Quality.  
Expanding the Range of the Document to Print  
Setting a large amount of extension allows you to perform borderless printing with no problems. However,  
the portion of the document extending off the paper range will not be printed and for this reason, the  
subjects around the perimeter of a photo may not be printed.  
If you are not satisfied with the borderless printing results, reduce the amount of extension in printer  
operation panel.  
Important  
• When the amount of extension is decreased, an unexpected margin may be produced on the print,  
depending on the size of the paper.  
Note  
• When the Amount: Minimum is set, image data will be printed in the full size. If you set this when  
printing the address side of a postcard, the postal code of the sender is printed in the correct position.  
186  
Printing on Postcards  
This section describes the procedure for printing on postcards.  
1. Load postcards in printer  
2. Select paper size and paper type from the printer  
Register Hagaki (size) for paper size from the printer operation panel.  
Also, register Hagaki (type), IJ Hagaki, or Hagaki K for paper type, according to your purpose. When  
you print on the address side, register Hagaki (type).  
3. Select Paper Size and Media Type from the print dialog  
Select Postcard or Postcard Borderless for Paper Size from the print dialog. When you print on the  
address side, select Postcard.  
Select Hagaki, Hagaki (A), Hagaki K, Hagaki K (A), Ink Jet Hagaki, Ink Jet Hagaki (A), for Media  
Type from the print dialog.  
Important  
• This printer cannot print on postcards that have photos or stickers attached.  
• You will get cleaner printing if you print the message side first and then print the address side.  
4. Click Print  
The printer prints according to the specified settings.  
187  
Adding Printer  
Procedure for adding printer to your Mac is explained.  
To re-add a printer that was deleted, open System Preferences -> Printers & Scanners, click + next to the  
printer list, and then perform the procedure described below.  
If your printer is connected via USB, and you connect the USB cable to a Mac, the printer is automatically  
added. The below procedure is not necessary in this case.  
1. Check whether Default is selected in the displayed dialog  
Note  
• It may take a little time for the name of your printer to appear.  
2. Select the printer  
Select the printer listed as Bonjour.  
Note  
• Check the following if printer does not appear.  
Printer is on  
Firewall function of the security software is off  
Printer is either connected to the wireless router or directly connected to the PC (Direct  
Connection)  
3. Select Secure AirPrint from Use  
4. Click Add  
The printer is added to your Mac.  
188  
How to Open Printer Settings Screen  
The settings screen of the printer can be displayed from your application software.  
Opening the Page Setup Dialog  
Use this procedure to set the page (paper) settings before printing.  
1. Select Page Setup... from the File menu of the application software  
The Page Setup dialog opens.  
Opening the Print Dialog  
Use this procedure to set the print settings before printing.  
1. Select Print... from the File menu of the application software  
The Print dialog opens.  
189  
Displaying the Printing Status Screen  
Check the print progress according to the following procedure:  
1. Launch the printing status screen  
• If the print data has been sent to the printer  
The printing status screen opens automatically. To display the printing status screen, click the  
(the printer icon) displayed on the Dock.  
• If the print data has not been sent to the printer  
Open System Preferences, and select Printers & Scanners.  
To display the printing status screen, select the name of your printer model from the printer list,  
and then click Open Print Queue....  
2. Check the printing status  
You can check the name of the file being printed or ready for being printed.  
Deletes the specified print job.  
Stops printing the specified document.  
Resumes printing the specified document.  
Stops printing all documents.  
Displayed only when printing of all documents is being stopped, and resumes printing all docu-  
ments.  
Important  
• If an error occurs, an error message will appear on the printing progress confirmation screen.  
• The content of the error message may differ depending on the OS version.  
• The printer part names in the error message may differ from what is listed in this manual.  
• If the content of the error message is difficult to understand, check the error message displayed on the  
printer operation panel.  
190  
Deleting the Undesired Print Job  
If the printer does not start printing, canceled or failed print job data may be remaining.  
Delete unnecessary print jobs from the print status check screen.  
1. Open System Preferences, and select Printers & Scanners  
2. Select your model, and then click Open Print Queue...  
The print status check screen appears.  
3. Select the unnecessary print job and click  
(Delete)  
The selected print jobs will be deleted.  
191  
Removing Printer That Is No Longer Required from List of  
Printers  
The printer that is no longer in use can be removed from the list of printers.  
Before removing the printer, remove the cable connecting the printer and PC.  
You cannot remove the printer if not logged in as the administrator. For information about an administrative  
user, see Users & Groups from System Preferences.  
1. Open System Preferences, and select Printers & Scanners  
2. Delete printer from list of printers  
Select the printer you wish to remove from the list of printers and click -.  
Click Delete Printer when the confirmation message appears.  
192  
Printing Using Canon Application Software  
Easy-PhotoPrint Editor Guide  
193  
Printing from Smartphone/Tablet  
Printing from iPhone/iPad/iPod touch (iOS)  
Printing from Smartphone/Tablet (Android)  
Printing from Windows 10 Mobile Device  
194  
Printing Template Saved in Printer  
You can print a template saved in the printer beforehand.  
Note  
• For details on how to save a template, refer to Save Your Frequently Used Custom Templates to Your  
Printer.  
1. Check that printer is turned on.  
2. Load paper.  
3. Select  
(Setup) on HOME screen.  
LCD and Operation Panel  
4. Select Custom Template Print.  
5. Select a file to print.  
6. Select Print template.  
Note  
• Select Template details to check the details of a template.  
• Select Change name to change the file name of a template.  
• Select Delete template to delete a file.  
195  
7. Use the  
button to specify the number of copies.  
8. Select Print.  
The printing starts.  
196  
Paper Settings  
By registering the paper size and the media type loaded on the rear tray, you can prevent the printer from  
misprinting by displaying the message before printing starts when the paper size or the media type of the  
loaded paper differs from the print settings.  
Note  
• The default display setting is different between, when you print from Smartphone/tablet, when you print  
from Windows, and when you print from macOS.  
Default Setting for Displaying the Message which Prevents Misprinting  
After loading paper:  
The screen to register the rear tray paper information is displayed.  
If the page size on the LCD matches the size of the paper loaded in the rear tray, select OK.  
If not, select Change to change the setting in accordance with the size of the loaded paper.  
Important  
• For more on the proper combination of paper settings you can specify by the printer driver (Windows)  
or on the LCD:  
197  
Paper Settings on the Printer Driver and the Printer (Media Type)  
Paper Settings on the Printer Driver and the Printer (Paper Size)  
When the paper settings for printing are different from the paper  
information registered to the printer:  
Ex:  
• Paper settings for printing: A5  
• Paper information registered to the printer: A4  
When you start printing, a message will appear.  
Check the message and select Next. When the screen to select the operation is displayed, select one of  
the operations below.  
Note  
• Depending on the setting, the choices below may not be displayed.  
Print on set paper  
Select if you want to print on the paper loaded without changing the paper settings.  
For example, when the paper setting for printing is A5 and the paper information registered to the  
printer is A4, the printer starts printing on the paper loaded in the rear tray without changing the paper  
size setting for printing.  
198  
Replace paper  
Select if you want to print after replacing the paper of the rear tray.  
For example, when the paper size setting for printing is A5 and the paper information registered to  
the printer is A4, you load A5 sized paper in the rear tray before you start printing.  
The paper information registration screen is displayed after replacing the paper. Register the paper  
information according to the paper that you loaded.  
Note  
• If you do not know what paper information to register to the printer, press the Back button when  
the screen to select the operation is displayed.  
• For more on the proper combination of paper settings you can specify by the printer driver  
(Windows) or on the LCD:  
Paper Settings on the Printer Driver and the Printer (Media Type)  
Paper Settings on the Printer Driver and the Printer (Paper Size)  
Cancel print  
Cancels printing.  
Select when you change the paper settings specified for printing. Change the paper settings and try  
printing again.  
Default Setting for Displaying the Message which Prevents Misprinting  
When you print using the operation panel of the printer or when you print from smartphone/  
tablet:  
The message which prevents misprinting is enabled by default.  
To change the setting:  
Feed settings  
When you print from Windows:  
The message which prevents misprinting is disabled by default.  
To change the setting:  
Changing the Printer Operation Mode  
When you print from macOS:  
The message which prevents misprinting is enabled by default.  
To change the setting:  
Changing the Printer Operation Mode  
Important  
• When the message which prevents misprinting is disabled:  
The printer starts printing even though the paper settings for printing and the paper information  
registered to the printer are different.  
199  
Frequently Asked Questions  
Cannot Find Printer on Network  
Cannot Find Printer while Using Wi-Fi  
Network Key (Password) Unknown  
Network  
Cannot Print or Connect  
For other questions about network, click here.  
Printer Does Not Print  
Printouts Are Blank/Blurry or Fuzzy/Inaccurate or Bleeding Colors/Streaks or Lines  
Printout Results Are Unsatisfactory  
Print  
List of Support Code for Error (Paper Jams)  
Cannot Print or Connect  
Failed to Printer Driver Installation (Windows)  
Installation  
When Error Occurred  
Message (Support Code) Appears  
Error  
Solve Problems  
Printer Does Not Work  
Printer Does Not Turn On  
Printer Turns Off Unexpectedly or Repeatedly  
Wrong Language Appears in LCD  
LCD Is Off  
USB Connection Problems  
Cannot Communicate with Printer via USB  
Printer Does Not Print  
Printing Stops  
Cannot Print Using AirPrint  
Printer Prints Slowly  
Ink Does Not Come Out  
List of Support Code for Error (Paper Jams)  
Printer Does Not Pick up or Feed the Paper/"No Paper" Error  
Paper Information Registration Screen Does Not Appear When Loading Paper  
Paper Information Registration Screen Appears Even Though No Paper Is Loaded  
Printout Results Are Unsatisfactory  
200  
Cannot Print from Smartphone/Tablet  
Cannot Set Correctly (Network)  
Cannot Find Printer on Check Printer Settings Screen During Setup (Windows)  
Cannot Find Printer while Using Wi-Fi  
Printer Suddenly Stopped Working for Some Reason  
Network Key (Password) Unknown  
Forgot Administrator Password of Printer  
Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings  
Message Appears on Computer During Setup  
Checking Network Information  
Restoring to Factory Defaults  
Cannot Set Correctly (Installation)  
Failed to Printer Driver Installation (Windows)  
Updating Printer Driver in Network Environment (Windows)  
Error or Message Appears  
When Error Occurred  
Message (Support Code) Appears  
List of Support Code for Error  
Error Message Appears on PictBridge (Wi-Fi) Compliant Device  
Operation Problems  
Network Communication Problems  
Printing Problems  
Problems while Printing from Smartphone/Tablet  
Mechanical Problems  
Installation and Download Problems  
Errors and Messages  
If You Cannot Solve a Problem  
201  
Network Settings and Common Problems  
Here are frequently asked questions on network. Select a connection method you are using, or you want to  
use.  
Wireless LAN  
Wireless Direct  
Wireless LAN  
Cannot Find Printer  
Cannot Find Printer while Using Wi-Fi  
Cannot Find Printer on Check Printer Settings Screen During Setup (Windows)  
Cannot Proceed beyond Printer Connection Screen  
Printer is Not Found by Printer Find Screen of Setup  
Searching Printer by IP Address or Host Name During Setup  
Error Occurs During Wi-Fi Setup  
Detect Same Printer Name  
Reconfiguration Method of Wi-Fi Connection  
Cannot Print or Connect  
Printer Suddenly Stopped Working for Some Reason  
Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings  
Cannot Access to Internet on Wi-Fi from Communication Device  
Connecting Printer and Wireless Router Using Easy wireless connect  
Cannot Connect Smartphone/Tablet to Wireless Router  
Error Occurs During Wi-Fi Setup  
Connects to Another Computer via LAN/Changes from USB to LAN Connection  
Cannot Print or Connect  
LAN Setting Tips/Changing LAN Settings  
Network Key (Password) Unknown  
Forgot Administrator Password of Printer  
Checking Network Information  
Restoring to Factory Defaults  
Checking Wireless Router SSID/Key  
Checking Wireless Router Network Name (SSID) for Smartphone/Tablet  
Privacy Separator/SSID Separator/Network Separation Function  
Default Network Settings  
Connects to Another Computer via LAN/Changes from USB to LAN Connection  
Printing Network Settings  
Reconfiguration Method of Wi-Fi Connection  
Connecting with Wireless Direct  
202  
Checking Status Code  
Printing from Smartphone/Tablet  
Connecting Printer and Wireless Router Using Easy wireless connect  
Cannot Connect Smartphone/Tablet to Wireless Router  
Checking Wireless Router Network Name (SSID) for Smartphone/Tablet  
Setting Up Using Smartphone/Tablet  
Cannot Print from Smartphone/Tablet  
Downloading Canon PRINT Inkjet/SELPHY  
Problems while Using Printer  
Message Appears on Computer During Setup  
Printer Prints Slowly  
No Ink Level Appears in Printer Status Monitor (Windows)  
Wireless Direct  
Cannot Print or Connect  
Printer Suddenly Stopped Working for Some Reason  
Cannot Access to Internet on Wi-Fi from Communication Device  
Cannot Print or Connect  
LAN Setting Tips/Changing LAN Settings  
Network Key (Password) Unknown  
Forgot Administrator Password of Printer  
Checking Network Information  
Restoring to Factory Defaults  
Default Network Settings  
Printing Network Settings  
Reconfiguration Method of Wi-Fi Connection  
Connecting with Wireless Direct  
Checking Status Code  
Printing from Smartphone/Tablet  
Cannot Print from Smartphone/Tablet  
Downloading Canon PRINT Inkjet/SELPHY  
Problems while Using Printer  
Message Appears on Computer During Setup  
Printer Prints Slowly  
No Ink Level Appears in Printer Status Monitor (Windows)  
203  
Network Communication Problems  
Cannot Find Printer on Network  
Network Connection Problems  
Other Network Problems  
204  
Cannot Find Printer on Network  
While performing printer setup:  
Cannot Find Printer on Check Printer Settings Screen During Setup  
(Windows)  
Cannot Proceed beyond Printer Connection Screen  
While using printer:  
Cannot Find Printer while Using Wi-Fi  
205  
Cannot Find Printer on Check Printer Settings Screen During  
Setup (Windows)  
If the printer cannot be found and the Check Printer Settings screen appears after searching the printer by  
Automatic search on the Search for Printers screen during driver setup, click Redetect and search for the  
printer again by the IP address on the Search for Printers screen.  
If the printer has not been found after searching it by the IP address, check network settings.  
Checking Power Status  
Checking PC Network Connection  
Checking Printer's Wi-Fi Settings  
Checking Wi-Fi Environment  
Checking Printer's IP Address  
Checking Security Software Settings  
Checking Wireless Router Settings  
206  
Cannot Find Printer on Check Printer Settings Screen During Wi-Fi  
Setup (Windows)-Checking Power Status  
Are printer and network device (router, etc.) turned on?  
Make sure the printer is turned on.  
Power Supply  
Make sure network device (router, etc.) is turned on.  
If printer or network device is off:  
Turn on printer or network device.  
It may take a while for the printer and network device to become ready for use once they are turned on.  
Wait a while after turning on the printer or network device, and then click Redetect on the Check Printer  
Settings screen to redetect the printer.  
If the printer is found, follow the instructions on the screen to continue to set up network communication.  
If printer and network device are on:  
If the network devices are on, turn them off and on again.  
If above does not solve the problem:  
Checking PC Network Connection  
207  
Cannot Find Printer on Check Printer Settings Screen During Wi-Fi  
Setup (Windows)-Checking PC Network Connection  
Can you view any web pages on your computer?  
Make sure the computer and network device (router, etc.) are configured and the computer is connected  
to the network.  
If you cannot view any web pages:  
Click Cancel on the Check Printer Settings screen to cancel to set up the network communication.  
After that, configure the computer and network device.  
For the procedures, refer to the instruction manuals supplied with the computer and network device, or  
contact their manufacturers.  
If you can view web pages after configuring the computer and network device, try to set up the network  
communication from the beginning.  
If you can view web pages, or if above does not solve the problem:  
Checking Printer's Wi-Fi Settings  
208  
Cannot Find Printer on Check Printer Settings Screen During Wi-Fi  
Setup (Windows)-Checking Printer's Wi-Fi Settings  
Is printer set to allow wireless communication?  
Make sure the  
or  
icon is displayed on the LCD.  
If icon is not displayed:  
The printer is not set to allow wireless communication. Turn on wireless communication on the printer.  
If icon is displayed:  
Checking Wi-Fi Environment  
209  
Cannot Find Printer on Check Printer Settings Screen During Wi-Fi  
Setup (Windows)-Checking Wi-Fi Environment  
Is the printer connected to the wireless router?  
Use the icon on the LCD to make sure the printer is connected to the wireless router.  
If  
is displayed:  
• Check wireless router configuration.  
After checking the wireless router setting, make sure the printer is not placed far away from the  
wireless router.  
The printer can be up to 50 m (164 ft) from the wireless router. Make sure the printer is close enough  
to the wireless router to be used.  
Place the printer and wireless router where there are no obstacles between them. Wireless  
communication between different rooms or floors is generally poor. Wireless communication can be  
impeded by building materials containing metal or concrete. If the printer cannot communicate with  
the computer over a Wi-Fi due to a wall, place the printer and the computer in the same room.  
In addition, if a device like a microwave oven that emits radio waves of the same frequency bandwidth  
as a wireless router is nearby, it may cause interference. Place the wireless router as far away from  
interference sources as possible.  
• Check wireless router setting.  
The printer and wireless router should be connected using 2.4 GHz or 5 GHz bandwidth. Make sure  
the wireless router for the printer's destination is configured to use 2.4 GHz or 5 GHz bandwidth.  
Note  
• Some wireless routers distinguish network names (SSIDs) by the last alphanumeric character  
according to their bandwidth (2.4 GHz or 5 GHz) or purpose (for computer or game machine).  
210  
To check the network name (SSID) of the wireless router the printer is connected to, display it using  
the operation panel of the printer or print out the network setting information of the printer.  
◦ Display on the LCD.  
LAN settings  
◦ Print the network settings.  
Printing Network Settings  
For details, see the instruction manual supplied with the wireless router or contact the manufacturer.  
After taking measures above, click Redetect on the Check Printer Settings screen to redetect the  
printer.  
If the printer is found, follow the instructions on the screen to continue to set up network communication.  
If the printer cannot be detected, the printer is not connected to the wireless router. Connect the printer to  
the wireless router.  
After connecting the printer to the wireless router, set up the network communication from the beginning.  
If  
is displayed:  
Checking Printer's IP Address  
211  
Cannot Find Printer on Check Printer Settings Screen During Wi-Fi  
Setup (Windows)-Checking Printer's IP Address  
Is printer's IP address specified correctly?  
If printer's IP address is not specified correctly, the printer may not be found. Make sure whether printer's  
IP address is not used for another device.  
To check the printer's IP address, display it using the operation panel of the printer or print out the network  
setting information of the printer.  
• Display on the LCD.  
LAN settings  
• Print the network settings.  
Printing Network Settings  
If the IP address is not specified correctly:  
See If an error screen appears: and specify the IP address.  
If the IP address is specified correctly:  
Checking Security Software Settings  
212  
Cannot Find Printer on Check Printer Settings Screen During Wi-Fi  
Setup (Windows)-Checking Security Software Settings  
Make sure the firewall does not interfere with setup.  
The firewall of your security software or operation system for computer may limit communication between  
the printer and your computer.  
If a firewall message appears:  
If a firewall message appears warning that Canon software is attempting to access the network, set  
the security software to allow access.  
After allowing the software to access, click Redetect on the Check Printer Settings screen to  
redetect the printer.  
If the printer is found, follow the instructions on the screen to continue to set up network  
communication.  
If no firewall message appears:  
Temporarily disable the firewall and redo the network communication setup.  
After the setup is complete, re-enable the firewall.  
Note  
• For more on firewall settings of your operating system or security software, see instruction manual or  
contact its manufacturer.  
If above does not solve the problem:  
Checking Wireless Router Settings  
213  
Cannot Find Printer on Check Printer Settings Screen During Wi-Fi  
Setup (Windows)-Checking Wireless Router Settings  
Check wireless router settings.  
Check wireless router network connection settings, such as IP address filtering, MAC address filtering,  
encryption key, and DHCP function.  
Make sure the same radio channel is assigned to the printer and the wireless router.  
To check the settings of the wireless router, see the instruction manual supplied with the wireless router or  
contact the manufacturer.  
In addition, make sure the wireless router you are using is configured to use 2.4 GHz or 5 GHz bandwidth.  
Note  
• Depending on the wireless router, different network name (SSID) is assigned for a bandwidth (2.4  
GHz or 5 GHz) or its usage (for PC or game machine) using alphanumeric characters at the end of  
network name (SSID).  
After checking the wireless router settings, click Redetect on the Check Printer Settings screen to  
redetect the printer.  
If the printer is found, follow the instructions on the screen to continue to set up network communication.  
214  
Cannot Proceed beyond Printer Connection Screen  
If you cannot proceed beyond the Printer Connection screen, check the following.  
Check1  
Make sure USB cable is securely plugged in to printer and computer.  
Connect the printer and the computer using a USB cable as the illustration below. The USB port is located at the  
side of the printer.  
Important  
• Connect the "Type-C" terminal to the printer. For details, refer to the instruction manual supplied with the  
USB cable.  
Check2  
Follow procedure below to connect printer and computer again.  
Important  
• For macOS, make sure the lock icon is on the lower left of the Printers & Scanners screen.  
If the icon (locked) is displayed, click the icon to unlock. (The administrator name and the password  
are necessary to unlock.)  
1. Unplug USB cable from printer and computer and connect it again.  
2. Make sure no printer operation is in progress and turn off.  
3. Turn on printer.  
215  
Check3  
If you cannot resolve problem, follow procedure below to reinstall printer driver.  
1. Finish setup.  
2. Turn off printer.  
3. Restart computer.  
4. Make sure you have no application software running.  
5. Click here and perform setup.  
216  
Cannot Find Printer while Using Wi-Fi  
Check1  
Power Supply  
Make sure printer is turned on.  
If not, make sure that the power cord is plugged in securely or the battery is attached correctly and press the ON  
button to turn on the printer.  
Check2  
Check the  
icon on LCD.  
The  
icon appears on the LCD.  
If the icon is not displayed, select  
(Setup) on HOME screen > LAN settings > Wi-Fi > Advanced  
mode and then select Enable.  
If the  
icon is displayed, it indicates that Wi-Fi communication is not possible with the current settings. See  
Check 3 or later checking items.  
Check3  
Make sure printer setup is complete on the computer.  
If it is not, click here and perform setup.  
Note  
• IJ Network Device Setup Utility allows you to diagnose and repair the network status.  
Select the link below to download IJ Network Device Setup Utility and install it.  
Checking Printer Connection Status Using IJ Network Device Setup Utility  
See below for starting up IJ Network Device Setup Utility.  
For Windows:  
Starting Up IJ Network Device Setup Utility  
For macOS:  
Starting Up IJ Network Device Setup Utility  
Check4  
Make sure printer and wireless router network settings match.  
Make sure the network settings of the printer (e.g. network name (SSID) or network key (password), etc.) are  
identical with those of the wireless router.  
To check the settings of the wireless router, refer to the instruction manual provided with it or contact its  
manufacturer.  
217  
Note  
• Use 2.4 GHz or 5 GHz frequency band to connect to a wireless router. Match the network name (SSID) set  
for the printer with that for 2.4 GHz or 5 GHz frequency band of the wireless router.  
To check the network name (SSID) set for the printer, display it using the operation panel of the printer or print  
out the network setting information of the printer.  
• Display on the LCD.  
LAN settings  
• Print the network settings.  
Printing Network Settings  
Note  
• IJ Network Device Setup Utility allows you to diagnose and repair the network status.  
Select the link below to download IJ Network Device Setup Utility and install it.  
Checking Printer Connection Status Using IJ Network Device Setup Utility  
See below for starting up IJ Network Device Setup Utility.  
For Windows:  
Starting Up IJ Network Device Setup Utility  
For macOS:  
Starting Up IJ Network Device Setup Utility  
Check5  
Make sure the printer is not placed too far away from the wireless router.  
If the distance between the printer and wireless router is too far, wireless communication becomes poor. Place  
the printer and wireless router close to each other.  
Note  
• Though an antenna is attached to most wireless routers, some of them have it inside.  
Check6  
Make sure wireless signal is strong. Monitor signal strength and move printer  
and wireless router as necessary.  
Place the printer and wireless router where there are no obstacles between them. Wireless communication  
between different rooms or floors is generally poor. Wireless communication can be impeded by building  
materials containing metal or concrete. If the printer cannot communicate with the computer over a Wi-Fi due to  
a wall, place the printer and the computer in the same room.  
In addition, if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a  
wireless router is nearby, it may cause interference. Place the wireless router as far away from interference  
sources as possible.  
Check the signal strength on the LCD.  
LCD and Operation Panel  
Note  
• IJ Network Device Setup Utility allows you to diagnose and repair the network status.  
218  
Select the link below to download IJ Network Device Setup Utility and install it.  
Checking Printer Connection Status Using IJ Network Device Setup Utility  
See below for starting up IJ Network Device Setup Utility.  
For Windows:  
Starting Up IJ Network Device Setup Utility  
For macOS:  
Starting Up IJ Network Device Setup Utility  
Check7  
Make sure the computer is connected to the wireless router.  
For more on how to check the computer settings or connection status, see your computer instruction manual or  
contact its manufacturer.  
Note  
• If you use a smartphone or tablet, make sure the Wi-Fi is enabled on the device.  
Check8  
Make sure Enable bidirectional support is selected in the Ports sheet of the  
Printer properties dialog box. (Windows)  
If not, select it to enable bidirectional support.  
Check9  
Make sure security software's firewall is off.  
If your security software's firewall is on, a message may appear warning you that Canon software is attempting  
to access the network. If this warning message appears, set security software to always allow access.  
If you are using any programs that switch between network environments, check their settings.  
Check10  
If printer is connected to an AirPort Base Station via LAN, make sure you use  
alphanumeric characters for network name (SSID). (macOS)  
Check11  
Make sure of the default printer in the Control Panel. (Windows)  
Select Devices and Printers in the Control Panel and make sure that your printer is marked as default. If it is  
not marked, set it as the default printer.  
If the problem is not resolved, click here and redo setup.  
219  
Network Connection Problems  
Printer Suddenly Stopped Working for Some Reason  
Network Key (Password) Unknown  
Printer Cannot Be Used After Replacing Wireless Router or Changed Router  
Settings  
220  
Printer Suddenly Stopped Working for Some Reason  
Cannot Connect to a Printer after Network Configuration Changes  
Cannot Connect to a Printer via Wireless LAN (Wi-Fi)  
Cannot Connect to a Printer through Wireless Direct  
Cannot Print through Network  
Cannot Connect to a Printer after Network Configuration Changes  
It may take a while for the computer to obtain an IP address, or you may need to restart your computer.  
Make sure the computer has obtained a valid IP address, and try again to find the printer.  
Cannot Connect to a Printer via Wireless LAN (Wi-Fi)  
Check1  
Check the power status of printer, network devices (e.g. wireless router), and  
smartphone/tablet.  
• Turn on the printer or devices.  
• If the power is already turned on, cycle the power switch.  
• It may be necessary to resolve wireless router problems (e.g. update interval of a key, problems of DHCP  
update interval, energy saving mode, etc.) or to update the wireless router firmware.  
For details, contact the manufacturer of your wireless router.  
Check2  
Can you view any web pages on your computer?  
Make sure your computer is connected to the wireless router properly.  
For more on checking computer settings or connection status, see the instruction manual supplied with the  
computer or contact the manufacturer.  
Check3  
Is the printer connected to the wireless router?  
Use the icon on the LCD to check the connection status between the printer and wireless router. If the  
icon is not displayed, Wi-Fi is disabled. Turn on wireless communication on the printer.  
Check4  
Make sure the printer and wireless router network settings match.  
Make sure the network settings of the printer (e.g. network name (SSID) or network key (password), etc.) are  
identical with those of the wireless router.  
To check the settings of the wireless router, refer to the instruction manual provided with it or contact its  
manufacturer.  
221  
Note  
• Use 2.4 GHz or 5 GHz frequency band to connect to a wireless router. Match the network name (SSID)  
set for the printer with that for 2.4 GHz or 5 GHz frequency band of the wireless router.  
To check the current network settings of the printer, print out the network setting information.  
Printing Network Settings  
Note  
• IJ Network Device Setup Utility allows you to diagnose and repair the network status.  
Select the link below to download IJ Network Device Setup Utility and install it.  
Checking Printer Connection Status Using IJ Network Device Setup Utility  
See below for starting up IJ Network Device Setup Utility.  
For Windows:  
Starting Up IJ Network Device Setup Utility  
For macOS:  
Starting Up IJ Network Device Setup Utility  
Check5  
Make sure the printer is not placed too far away from the wireless router.  
If the distance between the printer and wireless router is too far, wireless communication becomes poor. Place  
the printer and wireless router close to each other.  
Note  
• Though an antenna is attached to most wireless routers, some of them have it inside.  
Check6  
Make sure wireless signal is strong. Monitor signal status and move printer  
and wireless router as necessary.  
Place the printer and wireless router where there are no obstacles between them. Wireless communication  
between different rooms or floors is generally poor. Wireless communication can be impeded by building  
materials containing metal or concrete. If the printer cannot communicate with the computer over a Wi-Fi due  
to a wall, place the printer and the computer in the same room.  
In addition, if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a  
wireless router is nearby, it may cause interference. Place the wireless router as far away from interference  
sources as possible.  
Check the signal strength on the LCD.  
LCD and Operation Panel  
Note  
• IJ Network Device Setup Utility allows you to diagnose and repair the network status.  
Select the link below to download IJ Network Device Setup Utility and install it.  
Checking Printer Connection Status Using IJ Network Device Setup Utility  
See below for starting up IJ Network Device Setup Utility.  
222  
For Windows:  
Starting Up IJ Network Device Setup Utility  
For macOS:  
Starting Up IJ Network Device Setup Utility  
Check7  
Make sure the computer is connected to the wireless router.  
For more on how to check the computer settings or connection status, see your computer instruction manual  
or contact its manufacturer.  
Note  
• If you use a smartphone or tablet, make sure the Wi-Fi is enabled on the device.  
Check8  
Make sure security software's firewall is off.  
If your security software's firewall is on, a message may appear warning you that Canon software is attempting  
to access the network. If this warning message appears, set security software to always allow access.  
If you are using any programs that switch between network environments, check their settings.  
Check9  
If printer is connected to an AirPort Base Station via LAN, make sure you use  
alphanumeric characters for network name (SSID). (macOS)  
If the problem is not resolved, click here and redo setup.  
Positioning:  
Place the printer and wireless router where there are no obstacles between them.  
Cannot Connect to a Printer through Wireless Direct  
Check1  
Power Supply  
If the power is already turned on, cycle the power switch.  
Check2  
Select LAN settings > Wireless Direct > Advanced mode in this order and enable it.  
Check3  
Make sure the printer and other devices (smartphone or tablet) are turned on.  
Check printer settings.  
Check the settings of your device (smartphone/tablet).  
Make sure Wi-Fi is enabled on your device.  
For details, refer to your device's instruction manual.  
223  
Check4  
Make sure printer is selected as connection for device (e.g. smartphone or  
tablet).  
Select the network name (SSID) for Wireless Direct specified for the printer as the connection destination for  
devices.  
Check the destination on your device.  
For details, refer to your device's instruction manual or visit the manufacturer's website.  
To check the network name (SSID) for Wireless Direct specified for the printer, display it using the operation  
panel of the printer or print out the network setting information of the printer.  
• Display on the LCD.  
LAN settings  
• Print the network settings.  
Printing Network Settings  
Check5  
Have you entered the proper password specified for the Wireless Direct?  
To check the password specified for the printer, display it using the operation panel of the printer or print out  
the network setting information of the printer.  
• Display on the LCD.  
LAN settings  
• Print the network settings.  
Printing Network Settings  
Check6  
Make sure the printer is not placed too far away from the device.  
If the distance between the printer and device is too far, wireless communication becomes poor. Place the  
printer and device close to each other.  
Check7  
Make sure 5 devices are already connected.  
Wireless Direct does not allow more than 5 devices to be connected.  
Cannot Print through Network  
Check1  
Make sure the computer is connected to the wireless router.  
For more on how to check the computer settings or connection status, see your computer instruction manual  
or contact its manufacturer.  
Check2  
Click here and install the printer driver.  
If printer driver is not installed, install it. (Windows)  
224  
Check3  
Make sure wireless router does not restrict which computers or printer can  
access it.  
For more on connecting to and setting up your wireless router, see the wireless router instruction manual or  
contact its manufacturer.  
Note  
• To check the MAC address or IP address of your computer, see Checking Computer IP Address or MAC  
Address.  
225  
Network Key (Password) Unknown  
WPA/WPA2 or WEP Key Set for Wireless Router Unknown, Cannot Connect  
Setting an Encryption Key  
WPA/WPA2 or WEP Key Set for Wireless Router Unknown, Cannot  
Connect  
For more on setting up a wireless router, see the instruction manual provided with the wireless router or  
contact its manufacturer. Make sure your computer can communicate with the wireless router.  
Note  
• IJ Network Device Setup Utility allows you to diagnose and repair the network status.  
Select the link below to download IJ Network Device Setup Utility and install it.  
Checking Printer Connection Status Using IJ Network Device Setup Utility  
See below for starting up IJ Network Device Setup Utility.  
For Windows:  
Starting Up IJ Network Device Setup Utility  
For macOS:  
Starting Up IJ Network Device Setup Utility  
Setting an Encryption Key  
For more on setting up a wireless router, see the instruction manual provided with the wireless router or  
contact its manufacturer. Make sure your computer can communicate with the wireless router.  
Note  
• IJ Network Device Setup Utility allows you to diagnose and repair the network status.  
Select the link below to download IJ Network Device Setup Utility and install it.  
Checking Printer Connection Status Using IJ Network Device Setup Utility  
See below for starting up IJ Network Device Setup Utility.  
For Windows:  
Starting Up IJ Network Device Setup Utility  
226  
For macOS:  
Starting Up IJ Network Device Setup Utility  
Selecting WPA, WPA2, or WPA/WPA2 is recommended for security reason. If your wireless router is  
compatible with WPA/WPA2, you can also use WPA2 or WPA.  
Using WPA/WPA2 (Windows)  
The authentication method, Wi-Fi password, and dynamic encryption type must be identical among  
the wireless router, the printer, and your computer.  
Enter the Wi-Fi password configured on the wireless router.  
Either TKIP (basic encryption) or AES (secure encryption) is selected automatically as the dynamic  
encryption method.  
For details, see If WPA/WPA2 Details Screen Appears.  
Note  
• This printer supports WPA/WPA2-PSK (WPA/WPA2-Personal) and WPA2-PSK (WPA2-  
Personal).  
Using WEP  
The length or format of the Wi-Fi password and authentication method must be identical among the  
wireless router, the printer, and your computer.  
To communicate with a wireless router that generates a password automatically, you must set the  
printer to use the password generated by the wireless router.  
For Windows:  
When the WEP Details screen appears after you click Search... on the Network Settings (Wi-Fi)  
screen in IJ Network Device Setup Utility, follow the on-screen instructions to set the password  
length, format, and the password to use.  
For details, see If WEP Details Screen Appears.  
Note  
• If the printer is connected to an AirPort Base Station via LAN:  
If the printer is connected to an AirPort Base Station via a LAN, check the settings in Wireless  
Security of AirPort Utility.  
Select 64 bit if WEP 40 bit is selected for password length in AirPort Base Station.  
Select 1 for the password to use. Otherwise, computer will not be able to communicate with  
printer via the wireless router.  
227  
Printer Cannot Be Used After Replacing Wireless Router or  
Changed Router Settings  
When you replace a wireless router, redo the network setup for the printer according to the replaced one.  
Click here and perform setup.  
Note  
• IJ Network Device Setup Utility allows you to diagnose and repair the network status.  
Select the link below to download IJ Network Device Setup Utility and install it.  
Checking Printer Connection Status Using IJ Network Device Setup Utility  
See below for starting up IJ Network Device Setup Utility.  
For Windows:  
Starting Up IJ Network Device Setup Utility  
For macOS:  
Starting Up IJ Network Device Setup Utility  
If this does not solve the problem, see below.  
Cannot Communicate with Printer After Enabling MAC/IP Address Filtering or Encryption Key on  
Wireless Router  
With Encryption On, Cannot Communicate with Printer After Changing Encryption Type at Wireless  
Router  
Cannot Communicate with Printer After Enabling MAC/IP Address  
Filtering or Encryption Key on Wireless Router  
Check1  
Check wireless router setting.  
To check the wireless router setting, see the instruction manual provided with the wireless router or contact its  
manufacturer. Make sure the computer and the wireless router can communicate with each other under this  
setting.  
Check2  
If filtering MAC addresses or IP addresses at wireless router, check that MAC  
addresses or IP addresses for computer, network device, and printer are registered.  
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Check3  
If using WPA/WPA2 key or a password, make sure encryption key for  
computer, network device, and printer matches key set for wireless router.  
The length or format of the Wi-Fi password and authentication method must be identical among the wireless  
router, the printer, and your computer.  
For details, see Setting an Encryption Key.  
With Encryption On, Cannot Communicate with Printer After  
Changing Encryption Type at Wireless Router  
If you change the encryption type for the printer and it subsequently cannot communicate with the  
computer, make sure the encryption type for the computer and the wireless router matches the type set  
for the printer.  
Cannot Communicate with Printer After Enabling MAC/IP Address Filtering or Encryption Key on  
Wireless Router  
229  
Other Network Problems  
Checking Network Information  
Restoring to Factory Defaults  
230  
Checking Network Information  
Checking Printer IP Address or MAC Address  
Checking Computer IP Address or MAC Address  
Checking Communication Between the Computer, the Printer, and the Wireless Router  
Checking Network Setting Information  
Checking Printer IP Address or MAC Address  
To check the printer's IP address or MAC address, display it using the operation panel of the printer or  
print out the network setting information of the printer.  
• Display on the LCD.  
LAN settings  
• Print the network settings.  
Printing Network Settings  
For Windows, you can check the network setting information on the computer screen.  
Canon IJ Network Device Setup Utility Screen  
Checking Computer IP Address or MAC Address  
To check the IP Address or MAC address of your computer, follow the instructions below.  
For Windows:  
1. Select Command Prompt from Start.  
2. Enter "ipconfig/all" and press Enter.  
The IP address and MAC address of your computer appear. If your computer is not connected to a  
network, the IP address does not appear.  
For macOS:  
1. Select System Preferences from Apple menu, and then click Network.  
2. Make sure network interface used by computer is selected, and then click Advanced.  
Make sure Wi-Fi is selected as network interface.  
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3. Click TCP/IP to check the IP address, or click Hardware to check the MAC address.  
Checking Communication Between the Computer, the Printer, and the  
Wireless Router  
Perform a ping test to check if communication is taking place.  
For Windows:  
1. Select Command Prompt from Start.  
2. Type the ping command and press Enter.  
The ping command is as follows: ping XXX.XXX.XXX.XXX  
"XXX.XXX.XXX.XXX" is the IP address of the target device.  
If communication is taking place, a message like the one shown below appears.  
Reply from XXX.XXX.XXX.XXX: bytes=32 time=10ms TTL=255  
If Request timed out appears, communication is not taking place.  
For macOS:  
1. Start Network Utility as shown below.  
Select Computer from Go menu of Finder, double-click Macintosh HD > System > Library >  
CoreServices > Applications > Network Utility.  
2. Click Ping.  
3. Make sure Send only XX pings (XX are numbers) is selected.  
4. Enter IP address of target printer or target wireless router in Enter the network  
address to ping.  
5. Click Ping.  
"XXX.XXX.XXX.XXX" is the IP address of the target device.  
A message such as the following appears.  
64 bytes from XXX.XXX.XXX.XXX: icmp_seq=0 ttl=64 time=3.394 ms  
64 bytes from XXX.XXX.XXX.XXX: icmp_seq=1 ttl=64 time=1.786 ms  
64 bytes from XXX.XXX.XXX.XXX: icmp_seq=2 ttl=64 time=1.739 ms  
--- XXX.XXX.XXX.XXX ping statistics ---  
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3 packets transmitted, 3 packets received, 0% packet loss  
If "100% packet loss" appears, communication is not taking place. Otherwise, computer is  
communicating with target device.  
Checking Network Setting Information  
To check the printer's network settings information, display it using the operation panel of the printer or  
print out the network setting information of the printer.  
• Display on the LCD.  
LAN settings  
• Print the network settings.  
Printing Network Settings  
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Restoring to Factory Defaults  
Important  
• Initialization erases all network settings on the printer, making printing operation from a computer over a  
network impossible. To use the printer over a network again after restoring it to the factory defaults,  
Click here and redo setup.  
Initialize the network setting using the printer's operation panel.  
Reset setting  
234  
Problems while Printing from Smartphone/Tablet  
Cannot Print from Smartphone/Tablet  
235  
Cannot Print from Smartphone/Tablet  
If you cannot print from your smartphone/tablet, it is possible that your smartphone/tablet cannot  
communicate with the printer.  
Check the cause of your problem according to the connection method.  
Cannot Communicate with Printer over Wireless LAN  
Cannot Communicate with Printer while It Is in Wireless Direct  
Note  
• For problems on printing with other connection methods or more on performing settings of each  
connection method:  
Using PIXMA/MAXIFY Cloud Link  
Printing with Google Cloud Print  
Printing from iOS Device (AirPrint)  
Cannot Communicate with Printer over Wireless LAN  
If your smartphone/tablet cannot communicate with the printer, check the following.  
Check1  
Check the power status of printer, network devices (e.g. wireless router), and  
smartphone/tablet.  
• Turn on the printer or devices.  
• If the power is already turned on, cycle the power switch.  
• It may be necessary to resolve wireless router problems (e.g. update interval of a key, problems of DHCP  
update interval, energy saving mode, etc.) or to update the wireless router firmware.  
For details, contact the manufacturer of your wireless router.  
Check2  
Check the settings of your device (smartphone/tablet).  
Make sure Wi-Fi is enabled on your device.  
For details, refer to your device's instruction manual.  
Check3  
Is the printer connected to the wireless router?  
Use the icon on the LCD to check the connection status between the printer and wireless router. If the  
icon is not displayed, Wi-Fi is disabled. Turn on wireless communication on the printer.  
Check4  
Are network settings of printer identical with those of wireless router?  
Make sure the network settings of the printer (e.g. network name (SSID) or network key (password), etc.) are  
identical with those of the wireless router.  
236  
To check the settings of the wireless router, refer to the instruction manual provided with it or contact its  
manufacturer.  
To check the current network settings of the printer, print out the network setting information.  
Printing Network Settings  
Note  
• IJ Network Device Setup Utility allows you to diagnose and repair the network status.  
Select the link below to download IJ Network Device Setup Utility and install it.  
Checking Printer Connection Status Using IJ Network Device Setup Utility  
See below for starting up IJ Network Device Setup Utility.  
For Windows:  
Starting Up IJ Network Device Setup Utility  
For macOS:  
Starting Up IJ Network Device Setup Utility  
Check5  
Are network settings of your smartphone/tablet identical with those of wireless  
router?  
Make sure the network settings of the printer (e.g. network name (SSID) or network key (password), etc.) are  
identical with those of the wireless router.  
To check the settings of your smartphone/tablet, refer to the instruction manual provided with it.  
If the network settings of your smartphone/tablet are not identical with those of the wireless router, change the  
network settings of it to match with those of the wireless router.  
Check6  
Make sure the printer is not placed too far away from the wireless router.  
If the distance between the printer and wireless router is too far, wireless communication becomes poor. Place  
the printer and wireless router close to each other.  
Note  
• Though an antenna is attached to most wireless routers, some of them have it inside.  
Check7  
Make sure wireless signal is strong. Monitor signal status and move printer  
and wireless router as necessary.  
Place the printer and wireless router where there are no obstacles between them. Wireless communication  
between different rooms or floors is generally poor. Wireless communication can be impeded by building  
materials containing metal or concrete. If the printer cannot communicate with the computer over a Wi-Fi due  
to a wall, place the printer and the computer in the same room.  
In addition, if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a  
wireless router is nearby, it may cause interference. Place the wireless router as far away from interference  
sources as possible.  
Check the signal strength on the LCD.  
LCD and Operation Panel  
237  
Note  
• IJ Network Device Setup Utility allows you to diagnose and repair the network status.  
Select the link below to download IJ Network Device Setup Utility and install it.  
Checking Printer Connection Status Using IJ Network Device Setup Utility  
See below for starting up IJ Network Device Setup Utility.  
For Windows:  
Starting Up IJ Network Device Setup Utility  
For macOS:  
Starting Up IJ Network Device Setup Utility  
Cannot Communicate with Printer while It Is in Wireless Direct  
If your smartphone/tablet cannot communicate with the printer in the Wireless Direct, check the following.  
Check1  
Check the power status of printer and other devices (smartphone or tablet).  
Turn on the printer or devices.  
If the power is already turned on, cycle the power switch.  
Check2  
Is Wireless Direct enabled?  
From  
(Setup) on HOME screen, select LAN settings > Wireless Direct > Advanced mode in this  
order and enable it.  
Check3  
Check the settings of your device (smartphone/tablet).  
Make sure Wi-Fi is enabled on your device.  
For details, refer to your device's instruction manual.  
Check4  
Make sure printer is selected as connection for device (e.g. smartphone or  
tablet).  
Select the network name (SSID) for Wireless Direct specified for the printer as the connection destination for  
devices.  
Check the destination on your device.  
For details, refer to your device's instruction manual or visit the manufacturer's website.  
To check the network name (SSID) for Wireless Direct specified for the printer, display it using the operation  
panel of the printer or print out the network setting information of the printer.  
• Display on the LCD.  
LAN settings  
238  
• Print the network settings.  
Printing Network Settings  
Check5  
Have you entered the proper password specified for the Wireless Direct?  
To check the password specified for the printer, display it using the operation panel of the printer or print out  
the network setting information of the printer.  
• Display on the LCD.  
LAN settings  
• Print the network settings.  
Printing Network Settings  
Check6  
Make sure the printer is not placed too far away from the device.  
If the distance between the printer and device is too far, wireless communication becomes poor. Place the  
printer and device close to each other.  
Check7  
Make sure 5 devices are already connected.  
Wireless Direct does not allow more than 5 devices to be connected.  
239  
Printing Problems  
Printer Does Not Print  
Ink Does Not Come Out  
Printer Does Not Pick up or Feed the Paper/"No Paper" Error  
Paper Information Registration Screen Does Not Appear When Loading Paper  
Paper Information Registration Screen Appears Even Though No Paper Is  
Loaded  
Printout Results Are Unsatisfactory  
240  
Printer Does Not Print  
Check1  
Power Supply  
Make sure printer is turned on.  
If you use a battery, make sure that it is charged, then press the ON button to turn the printer on. For details on  
how to check it, refer to the battery's instruction manual.  
While the ON lamp is flashing, the printer is initializing. Wait until the ON lamp stops flashing and remains lit.  
Note  
• If you are printing large data such as photos or other graphics, printing may take longer to start. While the  
ON lamp is flashing, the computer is processing data and sending it to the printer. Wait until printing starts.  
Check2  
Make sure printer is properly connected to computer.  
If you are using a USB cable, make sure it is securely connected to both the printer and the computer. When the  
USB cable is securely plugged in, check the following:  
• If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to the  
computer, and retry the printing. If printing starts normally, there is a problem with the relay device. Contact  
the vendor of the relay device.  
• There could also be a problem with the USB cable. Replace the USB cable and retry the printing.  
If you use the printer over a LAN, make sure the printer is correctly set up for network use.  
Cannot Find Printer while Using Wi-Fi  
Note  
• IJ Network Device Setup Utility allows you to diagnose and repair the network status. Download it from the  
web page.  
For Windows  
For macOS  
Check3  
If printing from a computer, delete jobs stuck in print queue.  
• For Windows:  
Deleting the Undesired Print Job  
• For macOS:  
Deleting the Undesired Print Job  
Check4  
Is your printer's printer driver selected when printing?  
The printer will not print properly if you are using a printer driver for a different printer.  
241  
• For Windows:  
Make sure "Canon XXX series" (where "XXX" is your printer's name) is selected in the Print dialog box.  
Note  
• If multiple printers are registered to your computer, set your printer as default printer to make the one  
selected by default.  
• For macOS:  
Make sure your printer's name is selected in Printer in the Print dialog.  
Note  
• If multiple printers are registered to your computer, select Set as Default Printer from System  
Preferences > Printers & Scanners for a printer to make the one selected by default.  
Check5  
Are you trying to print a large data file? (Windows)  
If you are trying to print a large data file, it takes a long time to start printing.  
If the printer does not start printing after a certain period of time, select On for Prevention of Print Data Loss.  
For details, refer to Page Setup Tab Description.  
Important  
• Selecting On for Prevention of Print Data Loss may reduce print quality.  
• After printing is completed, select Off for Prevention of Print Data Loss.  
Check6  
Make sure the printer is not exposed to sunlight directly.  
If the printer is exposed to excessively bright light such as direct sunlight, it may be recognized the paper is  
loaded. Set the printer so that it will be not exposed to bright light, or select Feed settings > Check paper  
replacement from  
(Setup) on HOME screen and select Disable.  
Check7  
If printing from a computer, restart the computer.  
Restart the computer and try printing again.  
242  
Ink Does Not Come Out  
Check1  
Make sure of the estimated ink levels in the ink tanks.  
Check the ink status on the LCD.  
Checking Ink Status on the LCD  
Check2  
Are the print head nozzles clogged?  
Follow the steps below to print a nozzle check pattern and determine whether the ink is ejected properly from the  
print head nozzles.  
Step1  
Print the nozzle check pattern.  
After printing the nozzle check pattern, examine the pattern.  
For Windows:  
Printing a Nozzle Check Pattern  
For macOS:  
Printing a Nozzle Check Pattern  
If the pattern is not printed correctly, go to the next step.  
Step2  
Clean the print head.  
After cleaning the print head, print the nozzle check pattern and check the result.  
For Windows:  
Clean the print head  
For macOS:  
Clean the print head  
If it does not improve, clean the print head again.  
If it still does not improve, go to the next step.  
Step3  
Clean the print head deeply.  
After cleaning the print head deeply, print the nozzle check pattern and check the result.  
For Windows:  
Clean the print head deeply  
For macOS:  
Clean the print head deeply  
If it does not improve, turn off the printer, wait for more than 24 hours, and go to the next step. When you turn the printer off, do not unplug it  
from the power supply.  
Step4  
Clean the print head deeply again.  
After cleaning the print head deeply again, print the nozzle check pattern and check the result.  
If it still does not improve, go to the next step.  
243  
Step5  
Request a repair.  
The print head may be damaged. Contact your nearest Canon service center to request a repair.  
For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see If Printing  
Is Faint or Uneven.  
244  
Printer Does Not Pick up or Feed the Paper/"No Paper" Error  
Check1  
Make sure paper is loaded.  
Loading Paper  
Check2  
When loading paper, consider the following.  
• When loading two or more sheets of paper, flip through the paper before loading.  
• When loading two or more sheets of paper, align the edges of the sheets before loading the paper.  
• When loading two or more sheets of paper, make sure the paper stack does not exceed the paper load  
limit.  
However, paper may not feed correctly at the maximum capacity, depending on the type of paper or  
environmental conditions (very high or low temperature and humidity). In such cases, reduce the amount of  
paper you load at a time to less than half of the paper load limit.  
• Always load the paper in portrait orientation, regardless of the printing orientation.  
• When you load the paper, load the paper with the print side facing UP. Align the paper stack against the  
right side of the rear tray and slide the paper guide so that it just touches the left edge of the stack.  
Loading Paper  
Check3  
Is paper too thick or curled?  
Unsupported Media Types  
Check4  
When loading envelopes, consider the following.  
When printing on envelopes, see Loading Envelopes, and prepare the envelopes before printing.  
Once you have prepared the envelopes, load them in portrait orientation. If the envelopes are placed in  
landscape orientation, they will not feed properly.  
Check5  
Check6  
Make sure media type and paper size settings match with loaded paper.  
Make sure that there are not any foreign objects in the rear tray.  
245  
If the paper tears in the rear tray, see List of Support Code for Error (Paper Jams) to remove it.  
If there are any foreign objects in the rear tray, be sure to turn off the printer, unplug it from the power supply,  
then remove the foreign object.  
If you use a battery, turn off the printer, detach the battery, then remove the foreign object.  
Check7  
Clean paper feed roller.  
Cleaning Paper Feed Rollers  
Note  
• Cleaning the paper feed roller abrades it, so do this only when necessary.  
If the measures above do not solve the problem, contact your nearest Canon service center to request a  
repair.  
246  
Paper Information Registration Screen Does Not Appear When  
Loading Paper  
If the paper information registration screen does not appear when you load paper and you cannot specify  
the paper size, check the following.  
Check1  
Check that Check paper replacement is set to Enable.  
From  
(Setup) on the HOME screen, select Feed settings > Check paper replacement. If Check  
paper replacement is set to Disable, the paper information registration screen does not appear when paper is  
loaded. Set to Enable.  
Check2  
Check that dark colored paper is not loaded.  
If dark colored paper, or paper that has already been printed on is loaded, the paper may not be recognized.  
Select Feed settings > Rear tray paper settings and change the paper information directly.  
Check3  
Check that paper is loaded correctly.  
If the paper is not loaded correctly, the paper may not be recognized. Load the paper correctly.  
Loading Paper  
247  
Paper Information Registration Screen Appears Even Though No  
Paper Is Loaded  
If the printer is exposed to very bright light such as direct sunlight, the paper information registration screen  
may appear regardless of whether or not paper is loaded. Load the paper when the printer is not exposed to  
bright light, or select  
(Setup) on the HOME screen, select Feed settings > Check paper  
replacement, and set to Disable.  
248  
Printout Results Are Unsatisfactory  
If the print results are unsatisfactory due to white streaks, misaligned/distorted lines, or uneven colors, check  
the paper and print quality settings first.  
Check1  
Make sure print settings match purpose of printing.  
From  
settings.  
ON is selected for Save black ink.  
(Setup) on HOME screen, select Device settings > Print settings and check the following  
• A setting other than All ink tanks is selected for Force ink tank selection.  
Text only is selected for Print target for plain paper.  
When any of the above settings are applied, change the setting as follows.  
• Set Save black ink to OFF.  
• Set Force ink tank selection to All ink tanks.  
• Set Print target for plain paper to Text and photos.  
Check2  
Do page size and media type settings match size and type of loaded paper?  
If these settings do not match, it is not possible to obtain the proper result.  
If you are printing a photograph or an illustration, an incorrect paper type setting may reduce the quality of the  
printout color.  
Also, if you print with an incorrect paper type setting, the printed surface may be scratched.  
In borderless printing, uneven coloring may occur depending on the combination of the paper type setting and  
the loaded paper.  
The method for checking the paper and print quality settings differs depending on what you are using your printer  
for.  
Printing from your computer:  
Check the settings using the printer driver.  
Basic Printing Setup  
Printing from a PictBridge (Wi-Fi) compliant device:  
Check the settings on your PictBridge (Wi-Fi) compliant device or using the operation panel.  
PictBridge (Wi-Fi) Print Settings  
PictBridge settings  
249  
Printing from your smartphone/tablet using Canon PRINT Inkjet/SELPHY:  
Check the settings on Canon PRINT Inkjet/SELPHY.  
Print Photos from Your Smartphone  
Check3  
Make sure appropriate print quality is selected (see list above).  
Select a print quality suited to the paper and to what you are printing. If you notice blurs or uneven colors,  
increase the print quality setting and retry the printing.  
Note  
• When printing from a PictBridge (Wi-Fi) compliant device, set the print quality setting using the operation  
panel.  
This setting cannot be made on the PictBridge (Wi-Fi) compliant device.  
Check4  
If problem is not resolved, check also the sections below.  
See also the sections below:  
Printouts Are Blank/Blurry or Fuzzy/Inaccurate or Bleeding Colors/Streaks or Lines  
Lines Are Misaligned/Distorted  
Paper Is Smudged / Printed Surface Is Scratched  
Cannot Complete Printing  
Lines Incomplete or Missing (Windows)  
Images Incomplete or Missing (Windows)  
Ink Blots / Paper Curl  
Back of Paper Is Smudged  
Uneven or Streaked Colors  
250  
Printouts Are Blank/Blurry or Fuzzy/Inaccurate or Bleeding Colors/  
Streaks or Lines  
Printing Is Blurry  
Colors Are Wrong  
251  
White Streaks Appear  
Check1  
Printout Results Are Unsatisfactory  
Check2  
Replacing Ink Tanks  
Check3  
Check paper and print quality settings.  
Check status of ink tanks. Replace ink tank if ink has run out.  
Are the print head nozzles clogged?  
Follow the steps below to print a nozzle check pattern and determine whether the ink is ejected properly from the  
print head nozzles.  
Step1  
Print the nozzle check pattern.  
After printing the nozzle check pattern, examine the pattern.  
For Windows:  
Printing a Nozzle Check Pattern  
For macOS:  
Printing a Nozzle Check Pattern  
If the pattern is not printed correctly, go to the next step.  
Step2  
Clean the print head.  
After cleaning the print head, print the nozzle check pattern and check the result.  
For Windows:  
Clean the print head  
For macOS:  
Clean the print head  
If it does not improve, clean the print head again.  
If it still does not improve, go to the next step.  
Step3  
Clean the print head deeply.  
After cleaning the print head deeply, print the nozzle check pattern and check the result.  
252  
For Windows:  
Clean the print head deeply  
For macOS:  
Clean the print head deeply  
If it does not improve, turn off the printer, wait for more than 24 hours, and go to the next step. When you turn the printer off, do not unplug it  
from the power supply.  
Step4  
Clean the print head deeply again.  
After cleaning the print head deeply again, print the nozzle check pattern and check the result.  
If it still does not improve, go to the next step.  
Step5  
Request a repair.  
The print head may be damaged. Contact your nearest Canon service center to request a repair.  
For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see If Printing  
Is Faint or Uneven.  
253  
Lines Are Misaligned/Distorted  
Check1  
Printout Results Are Unsatisfactory  
Check paper and print quality settings.  
Check2  
Perform print head alignment.  
If printed lines are misaligned/distorted or print results are otherwise unsatisfactory, adjust the print head  
position.  
Aligning the Print Head  
Note  
• If the problem is not resolved after performing the print head alignment, perform print head alignment  
manually.  
Aligning the Print Head Manually  
254  
Paper Is Smudged / Printed Surface Is Scratched  
Paper Is Smudged  
Smudged Edges  
Smudged Surface  
Printed Surface Is Scratched  
Check1  
Printout Results Are Unsatisfactory  
Check paper and print quality settings.  
Check2  
Check paper type.  
Make sure you are using the right paper for what you are printing.  
Supported Media Types  
Check3  
Correct curl before loading paper.  
When using Photo Paper Plus Semi-gloss, even if the sheet is curled, load one sheet at a time as it is. Rolling  
this paper in the opposite direction to flatten it may crack the paper surface and reduce the print quality.  
We recommend putting unused paper back into the package and storing it flat.  
Plain Paper  
Turn the paper over and reload it to print on the other side.  
Leaving the paper loaded on the rear tray for a long time may cause the paper to curl. In this case, load the  
paper with the other side facing up. It may resolve the problem.  
255  
Other Paper such as envelope  
If the paper corners curl more than 0.1 in. / 3 mm (A) in height, the paper may smudge or may not feed  
properly. Follow the instructions below to correct the paper curl.  
1. Roll up paper in opposite direction to paper curl as shown below.  
2. Check that paper is now flat.  
We recommend printing curl-corrected paper one sheet at a time.  
Note  
• Depending on paper type, the paper may smudge or may not feed properly even if it is not curled inward.  
Follow the instructions below to curl the paper outward up to 0.1 in. / 3 mm (C) in height before printing.  
This may improve the print result.  
(B) Print side  
We recommend feeding paper that has been curled outward one sheet at a time.  
Check4  
Is the paper thickness lever set properly?  
Adjust the position of the paper thickness lever properly according to the type of paper you are printing on.  
256  
For details on how to load paper or the position of the paper thickness lever:  
Loading Paper  
Depending on the printing content, the printing surface may become scratched or the corners or edges of the  
paper may become smudged even for the types of paper to set the lever to the right. In this case, set the paper  
thickness lever to the left.  
Reset the paper thickness lever to the right when you finish printing. If the paper thickness lever is not set back  
to the right, the inside of the printer is more likely to get dirty due to the wider clearance between the print head  
and the loaded paper. It may also reduce print quality.  
Check5  
If brightness is set low, increase brightness setting and try printing again.  
If you are printing with a low brightness setting on plain paper, the paper may absorb too much ink and become  
wavy, causing paper abrasion.  
• Printing from your computer (Windows)  
Check the brightness setting in the printer driver.  
Adjusting Brightness  
Check6  
Is printing performed beyond the recommended printing area?  
If you are printing beyond the recommended printing area of your printing paper, the lower edge of the paper  
may become stained with ink.  
Resize your original document in your application software.  
Print Area  
Check7  
Is paper feed roller dirty?  
Clean paper feed roller.  
Cleaning Paper Feed Rollers  
257  
Note  
• Cleaning the paper feed roller abrades it, so do this only when necessary.  
Check8  
Is inside of printer dirty?  
Ink may stain the inside of the printer, smudging the printout.  
Perform bottom plate cleaning to clean inside of printer.  
Cleaning Inside the Printer (Bottom Plate Cleaning)  
Note  
• To prevent staining inside the printer, be sure to set the correct paper size.  
Check9  
Set longer ink drying time.  
This allows the printed surface to dry, preventing smudges and scratches.  
For Windows:  
1. Make sure the printer is turned on.  
Power Supply  
2. Open Canon IJ Printer Assistant Tool.  
Opening the Maintenance Tool (Canon IJ Printer Assistant Tool)  
3. Select Custom Settings.  
4. Drag Ink Drying Wait Time slide bar to set the wait time and select OK.  
5. Check message and select OK.  
For macOS:  
Set the waiting time using Remote UI.  
Opening Remote UI for Maintenance  
258  
Mechanical Problems  
Printer Does Not Turn On  
Printer Turns Off Unexpectedly or Repeatedly  
USB Connection Problems  
Cannot Communicate with Printer via USB  
Wrong Language Appears in LCD  
259  
Printer Does Not Turn On  
Check1  
Check2  
Press ON button until ON lamp lights up.  
Make sure power plug is securely connected to printer, and then turn on again.  
Unplug printer, leave it for at least 2 minutes, and then plug it back in and turn  
Check3  
on again.  
Check4  
When you use battery, check battery level.  
Make sure that the battery level indicator lights when you press the battery level button.  
When you run the printer with the battery, it must be charged sufficiently. If the battery level is low, you can  
charge the battery by connecting the AC adapter to the printer. Or replace with a charged battery.  
Important  
• If the battery is discharged too much, it cannot be charged by USB connection. Charge the battery with the  
AC adapter.  
• When Charging by USB connection, charging is interrupted if the printer is turned on. When charging with  
the AC adapter, charging can be continued regardless of the power status. However, charging is  
interrupted when you start printing.  
If this does not solve the problem, contact your nearest Canon service center to request a repair.  
260  
Printer Turns Off Unexpectedly or Repeatedly  
Check  
If printer is set to turn off automatically after a certain time, disable this setting.  
If you have set the printer to turn off automatically after a specified time, the power will shut off by itself once that  
time has elapsed.  
Note  
• You can cancel the automatic power off setting only when using the AC adapter.  
1. Check the printer is turned on.  
Power Supply  
2. Select  
(Setup) on HOME screen and press the OK button.  
LCD and Operation Panel  
3. Select Device settings and press the OK button.  
4. Select Other device settings and press the OK button.  
5. Select ECO settings and press the OK button.  
6. Select Energy saving settings and press the OK button.  
7. Select Auto power off and press the OK button.  
8. Select Using AC adapter and press the OK button.  
9. Select Never and press the OK button.  
The setting to shut off the power automatically is disabled.  
261  
USB Connection Problems  
Make sure of the checking item below when you find one of the followings.  
• Printing is slow.  
• Hi-Speed USB connection does not work.  
• A message such as "This device can perform faster" appears. (Windows)  
Note  
• If your system environment does not support Hi-Speed USB, the printer operates at the slower speed of  
USB 1.1. In this case, the printer works properly but printing speed may slow down due to the  
communication speed.  
Check  
Check following to make sure your system environment supports Hi-Speed USB  
connection.  
• Does the USB port on your computer support Hi-Speed USB connection?  
• Does the USB cable or the USB hub support Hi-Speed USB connection?  
Be sure to use a certified Hi-Speed USB cable. We recommend that the USB cable be no longer than 10  
feet / 3 meters or so.  
• Is the Hi-Speed USB driver working properly on your computer?  
Make sure the latest Hi-Speed USB driver is working properly and obtain and install the latest version of the  
Hi-Speed USB driver for your computer, if necessary.  
Important  
• For more information, contact the manufacturer of your computer, USB cable, or USB hub.  
262  
Cannot Communicate with Printer via USB  
Check1  
Power Supply  
Make sure printer is turned on.  
When using the battery, make sure it is charged before turning it on. For details on how to check, refer to the  
instruction manual of the battery.  
Check2  
Connect USB cable properly.  
As the illustration below, the USB port is at the side of the printer.  
Important  
• Connect the "Type-C" terminal to the printer. For details, refer to the instruction manual supplied with the  
USB cable.  
Check3  
Make sure Enable bidirectional support is selected in the Ports sheet of the  
Printer properties dialog box. (Windows)  
If not, select it to enable bidirectional support.  
Opening Printer Driver's Setup Screen  
263  
Wrong Language Appears in LCD  
Follow the instructions below to select your language.  
1. Press Back button repeatedly until the HOME screen is displayed.  
2. Select  
3. Press  
4. Press  
5. Use  
(Setup) on HOME screen and press OK button.  
button 1 time and press OK button.  
button 4 times and press OK button.  
button to select language for LCD and press OK button.  
The desired language appears on the LCD.  
6. Press OK button.  
264  
Installation and Download Problems  
Failed to Printer Driver Installation (Windows)  
Updating Printer Driver in Network Environment (Windows)  
265  
Failed to Printer Driver Installation (Windows)  
If you cannot get past the Printer Connection screen:  
Other cases:  
If you cannot get past the Printer Connection screen:  
Cannot Proceed beyond Printer Connection Screen  
Other cases:  
If the printer driver was not installed correctly, uninstall the printer driver, restart your computer, and then  
reinstall the printer driver.  
Deleting the Unnecessary Printer Driver  
Click here and install the printer driver.  
Note  
• If the installer was stopped due to a Windows error, Windows operation may be unstable, and you  
may not be able to install the drivers. Restart your computer and then reinstall the drivers.  
266  
Updating Printer Driver in Network Environment (Windows)  
Download the latest Printer Driver.  
Download the latest Printer Driver for your model on the download page of the Canon website.  
Uninstall the existing Printer Driver and follow the installation instructions to install the latest Printer Driver  
that you downloaded. In the connection method selection screen, select Use the printer with Wi-Fi  
connection or Use the printer with wired LAN connection according to the connection method you use.  
The printer is detected automatically in the network.  
Make sure the printer was found, and install the Printer Driver following the on-screen instructions.  
Note  
• The network settings on the printer are not affected, so the printer can be used on the network without  
redoing settings.  
267  
Errors and Messages  
When Error Occurred  
Message (Support Code) Appears  
268  
When Error Occurred  
If an error occurs in printing, for example if the paper runs out or jams, a troubleshooting message appears  
automatically. Take the appropriate action described in the message.  
When an error occurs, a message is displayed on the computer or on the printer. For some errors, a support  
code (error number) is also displayed.  
When a Support Code and a Message are displayed on the Computer  
Screen (Windows):  
When a Support Code and a Message are displayed on the Printer's  
LCD:  
269  
For details on how to resolve errors with Support Codes, see List of Support Code for Error.  
Note  
• For details on how to resolve errors without Support Codes, see Message (Support Code) Appears.  
270  
Message (Support Code) Appears  
This section describes some of the messages that may appear.  
Note  
• A support code (error number) is displayed for some errors. For details on errors that have support  
code, see List of Support Code for Error.  
If a message appears on the printer's LCD, see below.  
Message Appears on Printer's LCD  
If a message appears on the computer, see below.  
Error Regarding the Paper Thickness Lever Is Displayed (Windows)  
Error Regarding Power Cord Being Unplugged Is Displayed (Windows)  
Writing Error/Output Error/Communication Error (Windows)  
Other Error Messages (Windows)  
Message Appears on Printer's LCD  
Check the message and take an appropriate action.  
Power was not turned off correctly the last time. Press  
when turning power off.  
While the power was still on, the printer may have been unplugged or the battery power supply may  
have stopped by the exhausted battery.  
Press the printer's OK button to cancel the error.  
Note  
• See Unplugging the Printer to unplug the power cord correctly.  
• See Using the Battery for how to use the battery.  
Cannot connect to the server. Please wait a while and try again.  
The printer cannot connect to the server due to a communication error.  
Press the printer's OK button to cancel the error and try again after a while.  
Error Regarding the Paper Thickness Lever Is Displayed (Windows)  
The proper position of the paper thickness lever varies depending on the type of paper you are printing  
on.  
Set the paper thickness lever to the left when printing on envelopes. Set the paper thickness lever to the  
right when printing on paper other than envelopes.  
Adjust the position of the paper thickness lever properly, then click OK on the screen.  
271  
Error Regarding Power Cord Being Unplugged Is Displayed (Windows)  
While the power was still on, the printer may have been unplugged or the battery power supply may have  
stopped by the exhausted battery.  
Check the error message that appears on the computer and click OK.  
The printer starts printing.  
Note  
• See Unplugging the Printer to unplug the power cord correctly.  
• See Using the Battery for how to use the battery.  
Writing Error/Output Error/Communication Error (Windows)  
Check1  
The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit.  
Check2  
If ON lamp is off, press printer's ON button.  
Make sure printer is properly connected to computer.  
If you are using a USB cable, make sure it is securely connected to both the printer and the computer. When  
the USB cable is securely plugged in, check the following:  
• If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to the  
computer, and retry the printing. If printing starts normally, there is a problem with the relay device.  
Contact the vendor of the relay device.  
• There could also be a problem with the USB cable. Replace the USB cable and retry the printing.  
If you use the printer over a LAN, make sure the printer is correctly set up for network use.  
Check3  
Make sure Printer Driver is installed correctly.  
272  
Uninstall the Printer Driver following the procedure described in Deleting the Unnecessary Printer Driver and  
click here to reinstall it.  
Check4  
When printer is connected to your computer with a USB cable, check device  
status from your computer.  
Follow the procedure below to check the device status.  
1. Select Control Panel > Hardware and Sound > Device Manager.  
Note  
• If the User Account Control screen appears, select Continue.  
2. Open USB Printing Support Properties.  
Double-click Universal Serial Bus controllers and USB Printing Support.  
Note  
• If USB Printing Support Properties screen does not appear, make sure the printer is  
correctly connected to the computer.  
Check2  
Make sure printer is properly connected to computer.  
3. Click General tab and check for a device problem.  
If a device error is shown, see Windows Help to resolve it.  
Other Error Messages (Windows)  
Check  
If an error message appears outside printer status monitor, check the  
following:  
• "Could not spool successfully due to insufficient disk space"  
Delete any unnecessary files to increase the amount of free space on the disk.  
• "Could not spool successfully due to insufficient memory"  
Close other applications to increase the available memory.  
If you still cannot print, restart your computer and retry the printing.  
• "Printer driver could not be found"  
Uninstall the Printer Driver following the procedure described in Deleting the Unnecessary Printer Driver  
and click here to reinstall it.  
• "Could not print Application name - File name"  
Try printing again once the current job is complete.  
273  
List of Support Code for Error  
Support code appears on the printer's LCD and your computer screen when errors occur.  
A "support code" is an error number, and appears along with an error message.  
When an error occurs, check the support code displayed on the printer's LCD and computer screen and take  
the appropriate action in response.  
Support Code Appears on Printer's LCD and Computer Screen  
1000 to 1ZZZ  
1000 1200 1300 1401 1403 1405  
1410 1411 15A1 15A2 1600 1660  
1681 1687 1688 1689 1700 1701  
1806 1807  
2000 to 2ZZZ  
2001 2002 2114 2123 21F0 2500  
3000 to 3ZZZ  
3439 3440 3441 3442 3443 3444  
3445 3446 3447  
4000 to 4ZZZ  
4103 4104 410B 410C 495A  
5000 to 5ZZZ  
5100 5200 5400 5700 5B00 5B01  
5C00  
6000 to 6ZZZ  
6000 6500 6502 6800 6801 6830  
6831 6832 6833 6900 6901 6902  
6910 6911 6930 6931 6932 6933  
6940 6941 6942 6943 6944 6945  
6946 6A00 6D01  
274  
7000 to 7ZZZ  
7500 7600 7700 7800  
9000 to 9ZZZ  
9000  
A000 to ZZZZ  
A000 A100  
For paper jam support codes, see also List of Support Code for Error (Paper Jams).  
275  
List of Support Code for Error (Paper Jams)  
If paper jams, remove it following the appropriate procedure as shown below.  
• If you can see the jammed paper at the paper output slot or the rear tray:  
1300  
• If you cannot see the jammed paper at the paper output slot or the rear tray:  
◦ If the paper tears and you cannot remove it from the paper output slot or if the paper is jammed  
inside the printer:  
Paper Is Jammed inside Printer  
◦ If the narrow width paper such as card size paper is jammed because it was loaded in the  
landscape orientation:  
Small Size Paper Is Jammed inside Printer  
• Cases other than above:  
Other Cases  
276  
1300  
Cause  
Paper is jammed when feeding paper from rear tray.  
What to Do  
If the paper fed from the rear tray is jammed, remove the jammed paper from the paper output slot or from  
the rear tray following the instructions below.  
1. Slowly pull out paper, either from paper output slot or from rear tray, whichever is easier.  
Hold the paper with both hands, and pull it out slowly so as not to tear it.  
Note  
• If you cannot pull out the paper, turn the printer back on without pulling forcibly. The paper may  
be ejected automatically.  
• If paper becomes jammed during printing and you need to turn off the printer to remove it, press  
the printer's Stop button to stop the printing before you turn off the printer.  
• If the paper tears and you cannot remove the jammed paper from the paper output slot or the  
rear tray, remove the paper from inside the printer.  
Paper Is Jammed inside Printer  
• If the narrow width paper such as card size paper is jammed because it was loaded in the  
landscape orientation, remove the jammed paper following the procedure below.  
Small Size Paper Is Jammed inside Printer  
2. Reload paper and press the printer's OK button.  
277  
The printer resumes printing. Reprint the page you were printing if it was not printed properly due to  
the paper jam.  
If you turned off the printer in step 1, the print data that was sent to the printer is erased. Redo the  
printing.  
Note  
• When reloading the paper, make sure you are using suitable paper and loading it correctly.  
• We recommend using paper sizes other than A5 to print documents with photos or graphics. A5  
paper may curl and jam as it leaves the printer.  
If the measures above do not solve the problem, contact your nearest Canon service center to request a  
repair.  
278  
Paper Is Jammed inside Printer  
If the jammed paper tears and you cannot remove the paper from the paper output slot / the rear tray, or if  
the jammed paper remains inside the printer, remove the paper following the instructions below.  
Note  
• If paper becomes jammed during printing and you need to turn off the printer to remove it, press the  
printer's Stop button to stop the printing before you turn off the printer.  
• If the narrow width paper such as card size paper is jammed because it was loaded in the landscape  
orientation, remove the jammed paper following the procedure below.  
Small Size Paper Is Jammed inside Printer  
1. Turn off the printer and unplug it.  
If you use a battery, turn off the printer, then detach the battery.  
2. Open print head cover.  
3. Check if jammed paper is under print head holder.  
If the jammed paper is under the print head holder, move the print head holder to the far right or left,  
whichever makes it easier to remove the paper.  
When you move the print head holder, press either the right side or the left side of the print head holder  
with your fingertips and slide the print head holder slowly to the right edge or the left edge.  
279  
Important  
• When you move the print head holder, do not touch the print head lock lever.  
4. Hold jammed paper firmly in both hands.  
If the paper is rolled up, pull out it.  
280  
5. Slowly pull out paper, so as not to tear it.  
Keep an angle of the paper about 45 degrees and pull it slowly.  
6. Make sure all jammed paper is removed.  
If the paper tears when you pull out it, a bit of paper may remain in the printer. Check the following and  
remove any remaining paper.  
• Any paper left under the print head holder?  
• Any small bits of paper left in the printer?  
• Any paper left in the left and right empty spaces (A) in the printer?  
281  
7. Close print head cover gently.  
All jobs in the print queue are canceled. Redo the printing.  
Note  
• When reloading the paper, make sure you are using suitable paper and loading it correctly. If a  
paper jam message appears on the printer's LCD or on your computer screen when you resume  
printing after removing all the jammed paper, there may be some paper still inside the printer.  
Check the printer again for any remaining bits of paper.  
If the measures above do not solve the problem, contact your nearest Canon service center to request a  
repair.  
282  
Printer Is Out of Paper (1000)  
Cause  
Possible causes include the following.  
• There is no paper in the rear tray.  
• Paper is not loaded in the rear tray properly.  
What to Do  
Take the corresponding actions below.  
• Load paper in the rear tray.  
Loading Plain Paper / Photo Paper  
Loading Envelopes  
• Align the paper guides of the rear tray with both edges of the paper.  
• Set paper information for the paper in the rear tray.  
Paper Settings  
After carrying out the above measures, press the printer's OK button to cancel the error.  
Note  
• To cancel printing, press the printer's Stop button.  
283  
1200  
Cause  
Print head cover is open.  
What to Do  
Close the print head cover and wait for a while.  
Do not forget to close it, such as after replacing ink tanks.  
Important  
• When you replace the ink tank, do not touch the print head lock lever.  
284  
1401  
Cause  
Print head is not installed or the installed print head is not appropriate.  
What to Do  
Open the print head cover and take the corresponding actions below.  
• If the print head is not installed, install it.  
• Push both tabs of the print head lock lever and make sure that both tabs are locked securely.  
Push both tabs of the print head lock lever until each clicks into place.  
Push in the order of the left and right lever.  
• Make sure that the ink tank is installed properly.  
If the ink lamp is off, push down on the "Canon" logo on the ink tank.  
If the front (innermost) part of the ink tank is sticking up, push the ink tank until it clicks into place.  
285  
• Make sure that the ink lamp lights.  
After taking the corresponding actions, close the print head cover.  
If the error is still not resolved, the print head may be damaged. Contact your nearest Canon service  
center to request a repair.  
286  
1600  
Cause  
If the lamp on the ink tank is flashing, ink may have run out.  
What to Do  
Replacing the ink tank is recommended.  
If printing is in progress and you want to continue printing, press the printer's OK button with the ink tank  
installed. Then printing can continue. Replacing the ink tank is recommended after the printing. The  
printer may be damaged if printing is continued under the ink out condition.  
Note  
• If multiple ink lamps are flashing red, check the status of each ink tank.  
287  
1660  
Cause  
The ink tank is not installed.  
What to Do  
Install the ink tank.  
288  
1687  
Cause  
The print head lock lever is not locked or an ink tank is installed improperly.  
What to Do  
Open the print head cover, then take the corresponding actions below.  
• Push both tabs of the print head lock lever and make sure that both tabs are locked securely.  
Push both tabs of the print head lock lever until each clicks into place.  
Push in the order of the left and right lever.  
• Make sure that the ink tank is installed properly.  
If the ink lamp is off, push down on the "Canon" logo on the ink tank.  
If the front (innermost) part of the ink tank is sticking up, push the ink tank until it clicks into place.  
• Make sure that the ink lamp lights.  
After taking the corresponding actions, close the print head cover.  
289  
1688  
Cause  
Ink has run out. (The lamp on the ink tank flashes.)  
What to Do  
Replace the ink tank and close the print head cover.  
Printing under the current condition may damage the printer.  
If you want to continue printing in this condition, you need to disable the function for detecting the  
remaining ink level. Press and hold the printer's Stop button for at least 5 seconds, and then release it.  
With this operation, disabling the function for detecting the remaining ink level is memorized. Please be  
advised that Canon shall not be liable for any malfunction or trouble which may be caused by continuation  
of printing under the ink out condition.  
Note  
• If the function for detecting the remaining ink level is disabled, the ink tank is displayed in gray on the  
Estimated ink levels screen on the LCD.  
290  
1689  
Cause  
The remaining ink level cannot be correctly detected.  
What to Do  
Replace the ink tank and close the print head cover.  
Printing with an ink tank that was once empty may damage the printer.  
If you want to continue printing in this condition, you need to disable the function for detecting the  
remaining ink level. Press and hold the printer's Stop button for at least 5 seconds, and then release it.  
With this operation, disabling the function for detecting the remaining ink level is memorized. Please be  
advised that Canon shall not be liable for any machine malfunction or damage caused by using refilled ink  
tanks.  
Note  
• If the function for detecting the remaining ink level is disabled, the ink tank is displayed in gray on the  
Estimated ink levels screen on the LCD.  
291  
1700  
Cause  
Ink absorber is almost full.  
What to Do  
Press the printer's OK button to continue printing. Contact your nearest Canon service center to request a  
repair.  
Note  
• In the case of warnings or errors caused by remaining ink levels, the printer cannot print.  
292  
1806  
Cause  
The battery's temperature is outside the operating temperature range (either too high or too low).  
What to Do  
Press the printer's OK button to cancel the error.  
The battery cannot be used until the battery's temperature returns to within the operating temperature  
range. Continue using the printer with the AC adapter.  
Important  
• If you unplug the AC adapter in this state, the printer will turn off.  
293  
1807  
Cause  
The battery's temperature is outside the operating temperature range (either too high or too low).  
What to Do  
Wait for the battery's temperature to return to within the operating temperature range as the battery  
cannot be charged when it is outside of the range.  
The battery will start charging once it's temperature returns to within the operating temperature range.  
294  
2114  
Cause  
Paper settings for printing do not match rear tray paper information set on printer.  
Note  
• See below for the correct correspondence between paper settings made on the printer driver or on  
the printer.  
Paper Settings on the Printer Driver and the Printer (Media Type) (Windows)  
Paper Settings on the Printer Driver and the Printer (Paper Size) (Windows)  
• See below for details on rear tray paper information set on the printer.  
Paper Settings  
If the print paper settings do not match rear tray paper information set on the printer, as shown below, a  
message appears on the printer's LCD.  
• Paper settings specified on the printer driver:  
Paper size: A5  
Paper type: Plain paper  
• Rear tray paper information set on the printer:  
Paper size: A4  
Paper type: Plain paper  
What to Do  
Press the printer's OK button to display the screen below.  
295  
Use the  
buttons to select the appropriate action, then press the printer's OK button.  
Note  
• Depending on settings, some of the options below may not appear.  
Print on set paper  
Select this option to print onto the paper in the rear tray without changing the paper settings.  
For example, if the print paper setting is A5, and rear tray paper information is set to A4, the A5 size  
setting is used to print onto the paper in the rear tray.  
Replace paper  
Select this option to print after changing the paper in the rear tray.  
For example, if the print paper setting is A5, and rear tray paper information is set to A4, change the  
paper in the rear tray to A5 paper and proceed with printing.  
After changing the paper, the paper information registration screen for the rear tray appears. Register  
the paper information on the printer according to the loaded paper.  
Note  
• If you do not know the paper size and paper type to be loaded in the rear tray, press the printer's  
Back button. The paper size and paper type are displayed.  
• See below for the correct correspondence between paper settings made on the printer driver or  
on the printer.  
Paper Settings on the Printer Driver and the Printer (Media Type) (Windows)  
Paper Settings on the Printer Driver and the Printer (Paper Size) (Windows)  
Cancel print  
Cancels printing.  
Select this option when you want to change the print paper settings. Change the paper settings and  
retry printing.  
Note  
• To suppress the misprint prevention message, change the setting as described below. When you  
suppress the message, the printer uses the paper settings for printing onto the paper in the rear tray  
regardless of whether or not the paper matches these settings.  
To change the message view setting when printing using the operation panel of the printer:  
Feed settings  
To change the message view setting when printing using the printer driver:  
Changing the Printer Operation Mode (Windows)  
Changing the Printer Operation Mode (macOS)  
296  
4103  
Cause  
Cannot perform printing with current print settings.  
What to Do  
Press the printer's Stop button to cancel printing.  
Then change the print settings and retry printing.  
297  
5100  
Cause  
Printer error has occurred.  
What to Do  
If you are printing, press the printer's Stop button to cancel printing, then turn off the printer.  
Check the following:  
• Make sure print head holder motion is not impeded by tapes for securing the print head holder during  
transportation, jammed paper, etc.  
Remove any impediment.  
• Confirm that the print head lock lever is locked securely.  
Push both tabs of the print head lock lever until each clicks into place.  
• Make sure the ink tanks are properly installed.  
If the front (innermost) part of the ink tank is sticking up, push the ink tank until it clicks into place.  
Turn the printer back on.  
If this does not solve the problem, contact your nearest Canon service center to request a repair.  
Important  
• When you clear the jammed paper or protective material that is preventing the print head holder from  
moving, be careful not to touch the components inside the printer. The printer may not print out  
properly if you touch it.  
298  
5200  
Cause  
Printer error has occurred.  
What to Do  
Turn off the printer and unplug it.  
If you are using a battery, turn off the printer and detach the battery.  
After a while, plug in printer with the AC adapter or attach the battery to the printer, and turn on again.  
If this does not solve the problem, contact your nearest Canon service center to request a repair.  
Note  
• For details on how to attach/detach the battery, see Using the Battery.  
299  
5B00  
Cause  
Printer error has occurred.  
What to Do  
Contact your nearest Canon service center to request a repair.  
Note  
• In the case of warnings or errors caused by remaining ink levels, the printer cannot print.  
300  
6000  
Cause  
Printer error has occurred.  
What to Do  
If the paper is jammed, remove it depending on the jammed location and cause.  
List of Support Code for Error (Paper Jams)  
Turn off the printer and unplug it.  
If you are using a battery, turn off the printer and detach the battery.  
Plug in printer with the AC adapter or attach the battery to the printer, and turn on again.  
If this does not solve the problem, contact your nearest Canon service center to request a repair.  
Note  
• For details on how to attach/detach the battery, see Using the Battery.  
301  

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