BROTHER HL 4570CDWT User Manual

 Use Watermark

 Header-Footer Print

 Toner Save Mode

 Secure Print

 Administrator

memory drive with direct print

 User Authentication

1 3

 Color Calibration

1 3

 Use Reprint

 Sleep Time

 Improve Print Output

1 3

 Skip Blank Page

These settings are not available with the BR-script printer driver for Windows^®.

These settings are not available with the Macintosh printer driver and the BR-Script printer driver for Macintosh.

These settings are not available with the BR-Script printer driver for Macintosh.

Manual duplex printing / Manual booklet printing are not available with the BR-script printer driver for Windows^®.

Driver and Software

Features in the printer driver (for Windows^®)

(For more information, see the Help text in the printer driver.)

Note

• The screens in this section are from Windows XP. The screens on your computer will vary depending on

your operating system.

• You can access the Printing Preferences dialog box by clicking Printing Preferences... in the General

tab of the Printer Properties dialog box.

• For HL-4570CDWT users, please read HL-4570CDW as HL-4570CDWT.

Basic tab

You can also change Page Layout settings by clicking the illustration on the left side of the Basic tab.

a Choose the Paper Size, Orientation, Copies, Media Type, Print Quality and Color / Mono (1).

b Choose Multiple Page and Duplex / Booklet (2).

c Choose the Paper Source (3).

d Click OK to apply your chosen settings.

To return to the default settings, click Default, then OK.

Note

This area (4) shows the current settings.

Driver and Software

Paper Size

From the drop-down list choose the Paper Size you are using.

Orientation

Orientation selects the position of how your document will be printed (Portrait or Landscape).

Portrait

Landscape

Copies

The copies selection sets the number of copies that will be printed.

 Collate

With the Collate check box selected, one complete copy of your document will be printed and then

repeated for the number of copies you selected. If the Collate check box is not selected, then each page

will be printed for all the copies selected before the next page of the document is printed.

Collate checked

Collate non-checked

Media Type

You can use the following types of media in your machine. For the best print quality, select the type of media

that you wish to use.

Plain Paper

Thin Paper

Envelopes

Label

Thick Paper

Env. Thick

Thicker Paper

Env. Thin

Bond Paper

Recycled Paper

Glossy Paper

Note

• When using ordinary plain paper (60 to 105 g/m , 16 to 28 lb) choose Plain Paper. When using heavier

weight paper or rough paper choose Thick Paper or Thicker Paper. For bond paper, choose

Bond Paper.

• When you use envelopes, choose Envelopes. If the toner is not fixed to the envelope correctly when

Envelopes has been selected, choose Env. Thick. If the envelope is crumpled when Envelopes has

been selected, choose Env. Thin.

• If you are using glossy paper, choose Glossy Paper. Put only one sheet at a time in the MP tray to avoid

a paper jam.

Driver and Software

Print Quality

You can choose the following print quality settings.

 Normal (600 x 600 dpi)

600×600 dpi. Recommended for ordinary printing. Good print quality with reasonable print speeds.

 Fine (2400 dpi class)

2400 dpi class. The finest print mode. Use this mode to print precise images such as photographs. Since

the print data is much larger than in normal mode, processing time / data transfer time and printing time

will be longer.

Note

The print speed will change depending on what print quality setting you choose. Higher print quality takes

longer to print, while lower print quality takes less time to print.

Color/Mono

You can change the Color/Mono settings as follows:

 Auto

The machine checks the content of your documents for color. If color is detected, it prints in color. If no

color content is detected, it prints in monochrome. The total printing speed may become slower.

 Color

When your document contains color and you want to print it in color, select this mode.

 Mono

Select this mode if your document has only black and gray scale text and/or objects. If your document

contains color, selecting Mono mode prints your document in 256 levels of gray.

Note

• Sometimes a document can contain color information even if it appears to be monochrome (for example,

gray areas can actually be made from a combination of colors).

• If either the Cyan, Magenta or Yellow toner reaches the end of its life while printing a color document, the

print job cannot be completed. You can choose to start the print job again in Mono mode, as long as black

toner is available.

Driver and Software

Settings Dialog

You can change the following setting by clicking Settings... from the Basic tab.

 Color Mode

The following options are available in color Matching mode:

• Normal

This is the default color mode.

• Vivid

The color of all elements are adjusted to become a more vivid color.

• Auto

The printer driver automatically selects the Color Mode type.

• None

 Import

You can adjust the print configuration of a particular image by clicking Settings. When you have finished

adjusting the image parameters, such as brightness and contrast, you can import those settings as a print

configuration file. Use the Export function to create a print configuration file from the current settings.

 Export

You can adjust the print configuration of a particular image by clicking Settings. When you have finished

adjusting the image parameters, such as brightness and contrast, you can export those settings as a print

configuration file. Use the Import function to load a previously exported configuration file.

 Improve Gray Color

You can improve the image quality of a shaded area.

 Enhance Black Printing

If a black graphic cannot be printed correctly, choose this setting.

 Improve Thin Line

You can improve the image quality of thin lines.

 Improve Pattern Printing

Select this option if printed fills and patterns are different from the patterns and fills you see on your

computer.

Driver and Software

Multiple Page

The Multiple Page selection can reduce the image size of a page allowing multiple pages to be printed on

one sheet of paper or enlarging the image size for printing one page on multiple sheets of paper.

 Page Order

When N in 1 option is selected, the page order can be selected from the drop-down list.

 Border Line

When printing multiple pages onto one sheet, with the Multiple Page feature, you can choose to have a

solid border, dash border or no border around each page on the sheet.

 Print cut-out line

When 1 in NxN pages option is selected, the Print cut-out line option can be selected. This option allows

you to print a faint cut-out line around the printable area.

Duplex / Booklet

When you want to print a booklet or do duplex printing, use this function.

 None

Disable duplex printing.

 Duplex / Duplex (Manual)

When you want to do duplex printing, use these options.

• Duplex

The machine prints on both sides of the paper automatically.

• Duplex (Manual)

The machine prints all the even numbered pages first. Then the printer driver will stop and show the

instructions required to re-install the paper. When you click OK the odd numbered pages will be printed.

When you choose Duplex or Duplex (Manual), the Duplex Settings... button becomes available to

choose. You can set following settings in the Duplex Settings... dialog box.

Driver and Software

• Duplex Type

There are four types of duplex binding direction available for each orientation.

Portrait

Long Edge (Left)

Long Edge (Right)

Short Edge (Top)

Short Edge (Bottom)

Landscape

Long Edge (Top)

Long Edge (Bottom)

Short Edge (Right)

Short Edge (Left)

• Binding Offset

When you check Binding Offset, you can also specify the offset for binding in inches or millimeters.

 Booklet / Booklet (Manual)

Use this option to print a document in booklet format using duplex printing; it will arrange the document

according to the correct page number and allows you to fold at the center of the print output without having

to change the order of the page number.

• Booklet

The machine prints on both sides of the paper automatically.

• Booklet (Manual)

The machine prints all the even numbered sides first. Then the printer driver will stop and show the

instructions required to re-install the paper. When you click OK the odd numbered sides will be printed.

When you choose Booklet or Booklet (Manual), the Duplex Settings... button becomes available to

choose. You can set following settings in the Duplex Settings dialog box.

Driver and Software

• Duplex Type

There are two types of duplex binding direction available for each orientation.

Portrait

Landscape

Left Binding

Right Binding

Top Binding

Bottom Binding

• Booklet Printing Method

When Divide into Sets is selected: This option allows you to print the whole booklet into smaller

individual booklet sets, it still allows you to fold at the center of the smaller individual booklet sets without

having to change the order of the page number. You can specify the number of sheets in each smaller

booklet set, from 1 to 15. This option can help when folding the printed booklet that has a large number

of pages.

• Binding Offset

When you check Binding Offset, you can also specify the offset for binding in inches or millimeters.

Paper Source

You can choose Auto Select, Tray1, Tray2, MP Tray or Manual and specify separate trays for printing the

first page and for printing from the second page onwards.

Driver and Software

Advanced tab

Change the tab settings by clicking one of the following icons:

 Scaling (1)

 Reverse Print (2)

 Use Watermark (3)

 Header-Footer Print (4)

 Toner Save Mode (5)

 Secure Print (6)

 Administrator (7)

 User Authentication (8)

 Other Print Options... (9)

Scaling

You can change the print image scaling.

Reverse Print

Check Reverse Print to rotate the print result by 180 degrees.

Driver and Software

Use Watermark

You can put a logo or text into your documents as a watermark.

You can choose one of the preset watermarks, or you can use a bitmap file or text that you have created.

When you use a bitmap file as a watermark, you can change the size of the watermark and put it anywhere

you like on the page.

When you use text as a watermark, you can change the font, color and angle settings.

Header-Footer Print

When this feature is enabled, it will print the date and time on your document from your computer’s system

clock and the PC login user name or the text you entered. By clicking Settings..., you can customize the

information.

 ID Print

If you select Login User Name, your PC login user name will print. If you select Custom and enter the

text in the Custom edit box, the text you entered will print.

Toner Save Mode

You can conserve toner use with this feature. When you set Toner Save Mode to On, print appears lighter.

The default setting is Off.

Note

We do not recommend Toner Save Mode for printing photo or gray scale images.

Secure Print

Secure documents are documents that are password protected when they are sent to the machine. Only the

people who know the password will be able to print them. Since the documents are secured at the machine,

you must enter the password using the control panel of the machine to print them.

If you want to create a secure print job, click Settings... and then check the Secure Print check box. Enter

a password in the Password box and click OK. (For more information about the secure print function, see

Printing Secure data on page 70.)

Note

Check the Secure Print check box if you want to prevent other people from printing your data.

Driver and Software

Administrator

Administrators have the authority to limit access to functions such as scaling and watermark.

 Copies Lock

Lock the copy pages selection to prevent multiple copy printing.

 Multiple Page & Scaling Lock

Lock the scaling setting and multiple page setting.

 Color / Mono Lock

Lock the Color/Mono settings as Mono to prevent color printing.

 Watermark Lock

Lock the current settings of the Watermark option to prevent changes being made.

 Header-Footer Print Lock

Lock the current settings of the Header-Footer Print option to prevent changes being made.

 Set Password...

Click here to change the password.

User Authentication

If you are restricted from PC Print by the Secure Function Lock feature, you need to set your ID and PIN in

the User Authentication Settings dialog. Click Settings... of the User Authentication and enter your ID

and PIN. If your PC login name is registered to Secure Function Lock, you can check the

Use PC Login Name box instead of entering your ID and PIN.

For more information about Secure Function Lock 2.0, see Chapter 6 of the Network User's Guide.

Note

• When you use the machine on a network, you can see your ID information and the restrictions applied to

you by clicking Check Print Status. The Authentication result dialog will appear.

• When you use the machine on a network, you can make the Authentication result dialog appear each

time you print by checking Show print status before printing.

• If you want to enter your ID and PIN each time you print, check the

Enter ID Name/PIN for each print job.

Driver and Software

Other Print Options

You can set the following in Printer Function:

 Color Calibration

 Use Reprint

 Sleep Time

 Improve Print Output

 Skip Blank Page

Color Calibration

The output density of each color may vary depending on the temperature and humidity of the environment

the machine is in. This setting helps you to improve color density by letting the printer driver use the color

calibration data stored in your machine.

 Use Calibration Data

If you check this box, the printer driver will use the calibration data retrieved from the machine to set color

matching in the printer driver to ensure consistent print quality.

 Start Color Calibration...

If you click this button, your machine will start color calibration and then the printer driver will attempt to

get the calibration data from your machine.

 Get Device Data Automatically

If you check this box, the printer driver will automatically get the color calibration data from your machine.

Note

If you print by using the Direct Print feature or BR-Script printer driver, you need to perform the calibration

from the control panel. See Color Calibration on page 83.

Use Reprint

The machine keeps the print job sent to it in memory.

You can reprint the last job without sending the data again from your computer. For more information about

the Reprint function, see Reprinting documents on page 69.

Note

If you want to prevent other people from printing your data using the reprint function, uncheck the

Use Reprint check box.

Driver and Software

Sleep Time

When the machine does not receive data for a certain period of time, it enters sleep mode. In sleep mode,

the machine acts as though it were turned off. When you choose Printer Default, the timeout setting will be

reset to the specific time set at the factory; this can be altered in the driver or at the machine.

Intelligent Sleep Mode automatically adjusts to the most suitable timeout setting depending on the frequency

of your machine use.

While the machine is in sleep mode, the Back light is off and the LCD shows Sleep, but the machine can still

receive data. Receiving a print file or document or pressing Go will automatically wake up the machine to start

printing.

Improve Print Output

This feature allows you to improve a print quality problem.

 Reduce Paper Curl

If you choose this setting, the paper curl may be reduced.

If you are printing only a few pages, you do not need to choose this setting. We recommend that you

change the printer driver setting in Media Type to a thin setting.

Note

This operation makes the temperature of the machine’s fusing process lower.

 Improve Toner Fixing

If you choose this setting, the toner fixing on paper may be improved. If this selection does not provide

enough improvement, change the printer driver setting in Media Type to a thick setting.

Note

This operation makes the temperature of the machine’s fusing process higher.

Skip Blank Page

If Skip Blank Page is checked, the printer driver automatically detects blank pages and excludes them from

printing.

Note

This option does not work when you choose the following options:

• Use Watermark

• Header-Footer Print

• N in 1 and 1 in NxN pages in Multiple Page

• Duplex (Manual), Booklet, Booklet (Manual) and Duplex with Binding Offset in Duplex / Booklet

Driver and Software

Accessories tab

Note

From the Start menu, select Control Panel and then Printers and Faxes . Right-click the Brother

HL-4570CDW (HL-4150CDN) Series icon and select Properties to access the Accessories tab.

Printers for Windows^®2000 users.

You can define the paper size for each paper tray and auto detect the serial number in the Accessories tab

as follows.

 Available Options / Installed Options (1)

You can manually add and remove the options that are installed on the machine. Tray settings will match

the installed options.

 Paper Source Setting (2)

This feature recognizes the paper size set from the control panel menu for each paper tray.

 Serial No. (3)

By clicking Auto Detect, the printer driver will probe the machine and display its serial number. If it fails to

receive the information, the screen will display "---------------".

 Auto Detect (4)

The Auto Detect function finds the currently installed optional devices and shows the available settings in

the printer driver. When you click Auto Detect, options that are installed on the machine will be listed in

Installed Options (1). You can manually add or remove the options by choosing an optional device you

want to add or remove, and then clicking Add or Remove.

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Note

The Auto Detect (4) function is not available under the following machine conditions:

• The machine power switch is off.

• The machine is in an error state.

• The machine is in a network shared environment.

• The cable is not connected to the machine correctly.

Support

Note

You can access the Support dialog box by clicking Support in the Printing Preferences dialog box.

 Brother Solutions Center... (1)

The Brother Solutions Center (http://solutions.brother.com/) is a Web site offering information about your

Brother product including FAQs (Frequently Asked Questions), User’s Guides, driver updates and tips for

using your machine.

 Genuine Supplies Website... (2)

You can visit our Web site for genuine Brother supplies by clicking this button.

 Brother CreativeCenter... (3)

You can visit our Web site for a free and easy online solution for business and home uses by clicking this

button.

 Print Settings (4)

This will print the pages that show how the internal settings of the machine have been configured.

 Check Setting... (5)

You can check the current driver settings.

 About... (6)

This will show the list of the printer driver files and version information.

Driver and Software

Using the BR-Script3 printer driver

(PostScript^®3™ language emulation for Windows^®)

(For more information, see the Help text in the printer driver.)

Note

• To use the BR-Script3 printer driver you must install the driver using the Custom Install from the CD-ROM.

• The screens in this section are from Windows XP. The screens on your computer may vary depending

on your operating system.

Printing Preferences

Note

You can access the Printing Preferences dialog box by clicking Printing Preferences... in the General

tab of the Brother HL-4570CDW (HL-4150CDN) BR-Script3 Properties dialog box.

 Layout tab

You can change the layout setting by choosing the settings for Orientation, Print on Both Sides,

Page Order and Page Per Sheet.

• Orientation

Orientation selects the position of how your document will be printed. (Portrait, Landscape or

Rotated Landscape)

• Print on Both Sides

If you want to do duplex printing, choose Flip on short Edge or Flip on Long Edge.

• Page Order

Specifies the order in which the pages of your document will be printed. Front to Back prints the

document so that page 1 is on top of the stack. Back to Front prints the document so that page 1 is on

the bottom of the stack.

Driver and Software

• Page Per Sheet

The Page Per Sheet selection can reduce the image size of a page by allowing multiple pages to be

printed on one sheet of paper. Also, you can print a document in the booklet style automatically when

you choose Booklet.

 Paper/Quality tab

Choose the Paper Source and Color.

• Paper Source

You can choose Automatically Select, Auto Select, Tray1, Tray2, MP Tray or Manual Feed.

• Color

Choose how to print color graphics either in Black & White or Color.

Driver and Software

Advanced options

a Choose the Paper Size and Copy Count (1).

 Paper Size

From the drop-down box choose the Paper Size you are using.

 Copy Count

The copy selection sets the number of copies that will be printed.

b Set the Image Color Management, Scaling and TrueType Font settings (2).

 Image Color Management

Specifies how to print your color graphics.

• If you don’t want to enable Image Color Management, click ICM Disabled.

• If you want the calculations for color matching to be performed on the host computer before it

sends the document to the machine, click ICM Handled by Host System.

• If you want the calculations for color matching to be performed on your machine, click ICM

Handled by Printer using printer calibration.

 Scaling

Specifies whether to reduce or enlarge documents, and by what percentage.

 TrueType Font

Specifies the TrueType font options. Click Substitute with Device Font (the default) to use

equivalent printer fonts for printing documents that contain TrueType fonts. This will permit faster

printing; however, you might lose special characters not supported by the printer font. Click

Download as Softfont to download TrueType fonts for printing instead of using printer fonts.

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c You can change settings by choosing a setting in the Printer Features list (3):

 Print Quality

You can choose the following print quality settings.

• Normal (600 x 600 dpi)

600×600 dpi. Recommended for ordinary printing. Good print quality with reasonable print speeds.

• Fine (2400 dpi class)

2400 dpi class. The finest print mode. Use this mode to print precise images such as photographs.

Since the print data is much larger than in normal mode, processing time / data transfer time, and

printing time will be longer.

Note

The print speed will change depending on what print quality setting you choose. Higher print quality takes

longer to print, while lower print quality takes less time to print.

 Media Type

You can use the following types of media in your machine. For the best print quality, select the type

of media that you wish to use.

Plain Paper

Thin Paper

Envelopes

Label

Thick Paper

Env. Thick

Thicker Paper

Env. Thin

Bond Paper

Recycled Paper

Glossy Paper

Note

If you are using glossy paper, choose Glossy Paper. Put only one sheet at a time in the MP tray to avoid

a paper jam.

Driver and Software

 Secure Print

Secure Print allows you to secure documents that are password protected when they are sent to the

machine. Only the people who know the password will be able to print them. Since the documents are

secured at the machine, you must enter the password using the control panel of the machine. The

secured document must have a Password and Job Name.

(For more information about the secure print function, see Printing Secure data on page 70.)

 Password

Choose the password for your secured document that you send to the machine from the drop-down

box.

 Job Name

Choose the Job name from the drop-down list for your secured document.

 Toner Save

You can conserve toner use with this feature. When you set Toner Save Mode to On, print appears

lighter. The default setting is Off.

Note

We do not recommend Toner Save for printing Photo or gray scale images.

 Sleep Time [Min.]

When the machine does not receive data for a certain period of time, it enters sleep mode. In sleep

mode, the machine acts as though it were turned off. When you choose Printer Default, the timeout

setting will be reset to the specific time set at the factory; this can be altered in the driver or at the

machine. While the machine is in sleep mode, the LCD shows Sleep, but the machine can still

receive data. Receiving a print file or document or pressing Go will automatically wake up the

machine to start printing.

 Color / Mono

You can choose the following color mode:

• Auto

The machine checks the content of your documents for color. If color is detected, it prints in color.

If no color content is detected, it prints in monochrome. The total printing speed may become

slower.

• Color

The device will print all pages in full color mode.

• Mono

Selecting Mono mode prints your documents in gray scale.

Note

• Sometimes a document can contain color information even if it appears to be monochrome (for example,

gray areas can actually be made from a combination of colors).

• If either the Cyan, Magenta or Yellow toner reaches the end of its life while printing a color document, the

print job cannot be completed. You can choose to start the print job again in Mono mode, as long as black

toner is available.

Driver and Software

 Color Mode

The following options are available in Color Matching mode:

• Normal

This is the Default color mode.

• Vivid

The color of all elements are adjusted to become a more vivid color.

• None

 Improve Gray Color

You can improve the image of a shaded area.

 Enhance Black Printing

If a black graphic cannot print correctly, choose this setting.

 Halftone Screen Lock

Stops other applications from modifying the Halftone settings. The default setting is On.

 High Quality Image Printing

You can get high quality image printing. If you set High Quality Image Printing to On, the printing

speed will be slower.

 Improve Print Output

This feature allows you to improve a print quality problem.

• Reduce Paper Curl

If you choose this setting, the paper curl may be reduced. If you are printing only a few pages, you

do not need to choose this setting. We recommend that you change the printer driver setting in

Media Type to a thin setting.

Note

This operation makes the temperature of the machine’s fusing process lower.

• Improve Toner Fixing

If you choose this setting, the toner fixing on paper may be improved. If this selection does not

provide enough improvement, change the printer driver setting in Media Type to a thick setting.

Note

This operation makes the temperature of the machine’s fusing process higher.

Driver and Software

Ports tab

Choose the port where your machine is connected or the path to the network machine you are using.

Driver and Software

Features in the printer driver (for Macintosh)

This machine supports Mac OS X 10.4.11, 10.5.x and 10.6.x.

Note

• The screens in this section are basically from Mac OS X 10.5.x. The screens on your Macintosh will vary

depending on your operating system.

• For HL-4570CDWT users, please read HL-4570CDW as HL-4570CDWT.

Choosing page setup options

a From an application such as Apple TextEdit, click File, then Page Setup. Make sure HL-XXXX (where

XXXX is your model name) is chosen in the Format for pop-up menu. You can change the settings for

Paper Size, Orientation and Scale, then click OK.

b From an application such as Apple TextEdit, click File, then Print to start printing.

 For Mac OS X 10.4.11

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 For Mac OS X 10.5.x and 10.6.x

For more page setup options, click the disclosure triangle beside the Printer pop-up menu.

Choosing printing options

To control special printing features, choose the options in the Print dialog box. For the details of available

options, see the following descriptions of each option.

Driver and Software

Cover Page

You can make the following cover page settings:

 Print Cover Page

If you want to add a cover page to your document, use this function.

 Cover Page Type

Choose a template for the cover page.

 Billing Info

If you want to add the billing information to the cover page, enter text in the Billing Info box.

Layout

 Pages per Sheet

Choose how many pages will appear on each side of the paper.

 Layout Direction

When you specify the pages per sheet, you can also specify the direction of the layout.

Driver and Software

 Border

If you want to add a border, use this function.

 Two-Sided

If you want to do duplex printing, choose Long-edge binding or Short-edge binding.

 Reverse Page Orientation (Mac OS X 10.5.x and 10.6.x only)

Check Reverse Page Orientation to reverse the data from up to down.

 Flip Horizontally (Mac OS X 10.6.x only)

Check Flip Horizontally to print as a reflection flipped left-to-right.

Secure Print

Secure Print: Secure documents are documents that are password protected when they are sent to the

machine. Only the people who know the password will be able to print them. Since the documents are

secured at the machine, you must enter the password using the control panel of the machine to print them.

If you want to create a secure print job, check the Secure Print box. Enter a user name, job name and

password, then click Print. (For more information about the secure print function, see Printing Secure data

on page 70.)

Note

Check the Secure Print check box if you want to prevent other people from printing your data.

Driver and Software

Print Settings

You can change settings by choosing a setting in the Print Settings list:

Basic tab

 Media Type

You can change the media type to one of the following:

• Plain Paper

• Thin Paper

• Thick Paper

• Thicker Paper

• Bond Paper

• Envelopes

• Env. Thick

• Env. Thin

• Recycled Paper

• Label

• Glossy Paper

Note

If you are using glossy paper, choose Glossy Paper. Put only one sheet at a time in the MP tray to avoid

a paper jam.

Driver and Software

 Print Quality

You can choose the following print quality settings.

• Normal (600 x 600 dpi)

600 dpi class. Recommended for ordinary printing. Good print quality with good print speed.

• Fine (2400 dpi class)

2400 dpi class. The finest print mode. Use this mode to print precise images such as photographs.

Since the print data is much larger than in normal mode, processing time, data transfer time, and

printing time will be longer.

Note

The print speed will change depending on what print quality setting you choose. Higher print quality takes

longer to print, while lower print quality takes less time to print.

 Color / Mono

You can change the Color/Mono settings as follows:

• Auto

The machine checks the content of your documents for color. If color is detected, it prints in color. If no

color content is detected, it prints in monochrome. The total printing speed may become slower.

• Color

When your document contains color and you want to print it in color, select this mode.

• Mono

Select this mode if your document has only black and gray scale text and/or objects. Mono mode makes

the print processing speed faster than color mode. If your document contains color, selecting Mono

mode prints your document in 256 levels of gray.

Note

• Sometimes a document can contain color information even if it appears to be monochrome (for example,

gray areas can actually be made from a combination of colors).

• If either the Cyan, Magenta or Yellow toner reaches the end of its life while printing a color document, the

print job cannot be completed. You can choose to start the print job again in Mono mode, as long as black

toner is available.

 Toner Save Mode

You can conserve toner use with this feature. When you set Toner Save Mode to On, print appears lighter.

The default setting is Off.

Note

We do not recommend Toner Save for printing Photo or gray scale images.

 Paper Source

You can choose Auto Select, Tray 1, Tray 2, MP Tray or Manual.

Driver and Software

 Reverse Print (Mac OS X 10.4.11 only)

Check Reverse Print to rotate the data by 180 degrees.

Advanced tab

 Color Mode

You can change the color mode as follows:

• Normal

This is the Default color mode.

• Vivid

The color of all elements are adjusted to become a more vivid color.

• None

 Enhance Black Printing

If a black graphic cannot be printed correctly, choose this setting.

 Improve Gray Color

You can improve the image quality of shaded areas by checking the Improve Gray Color check box.

 Skip Blank Page

If Skip Blank Page is checked, the printer driver automatically detects blank pages and excludes them

from printing.

 Improve Print Output...

This feature allows you to improve a print quality problem.

• Reduce Paper Curl

If you choose this setting, the paper curl may be reduced.

Driver and Software

If you are printing only a few pages, you do not need to choose this setting. We recommend that you

change the printer driver setting in Media Type to a thin setting.

Note

This operation makes the temperature of the machine’s fusing process lower.

• Improve Toner Fixing

If you choose this setting, the toner fixing on paper may be improved. If this selection does not provide

enough improvement, change the printer driver setting in Media type to a thick setting.

Note

This operation makes the temperature of the machine’s fusing process higher.

 Sleep Time

When the machine does not receive data for a certain period of time, it enters sleep mode. In sleep mode,

the machine acts as though it were turned off. When you choose Printer Default, the timeout setting will

be reset to the specific time set at the factory; this can be altered in the driver or at the machine. If you

want to change the sleep time, choose Manual and then enter the time in the text box on the driver.

While the machine is in sleep mode, the LCD shows Sleep, but the machine can still receive data.

Receiving a print file or document or pressing Go will automatically wake up the machine to start printing.

Driver and Software

Manual Duplex Printing

 For Mac OS X 10.4.11

a Select Paper Handling.

b Choose Reverse (for MP tray) or Normal (for Tray 1 and Tray 2) in Page Order. Then choose

Even numbered pages and click Print.

c Reload printed paper into the tray with the blank side facing up (for MP tray) or facing down (for Tray

1 and Tray 2).

d Choose Normal in Page Order. Then choose Odd numbered pages and click Print.

 For Mac OS X 10.5.x and 10.6.x

a Select Paper Handling.

b Choose Reverse (for MP tray) or Normal (for Tray 1 and Tray 2) in Page Order. Then choose

Even Only in Pages To Print and click Print.

c Reload printed paper into the tray with the blank side facing up (for MP tray) or facing down (for Tray

1 and Tray 2).

d Choose Normal in Page Order. Then choose Odd Only in Pages To Print and click Print.

Driver and Software

Automatic Duplex Printing

 For Mac OS X 10.4.11

a Select Layout.

b Choose Long-edged binding or Short-edged binding in Two-Sided.

c Select Paper Handling.

d Choose All Pages and click Print.

Driver and Software

 For Mac OS X 10.5.x and 10.6.x

a Select Layout.

b Choose Long-edge binding or Short-edge binding in Two-Sided. Automatically the Two-Sided

check box is checked.

c Select Paper Handling.

d Choose All pages in Pages To Print and click Print. You can print pages on both sides of the paper.

Driver and Software

Status Monitor

This reports the machine status (any errors that may happen with the machine) when printing. If you would

like to turn Status Monitor on, follow these steps:

 For Mac OS X 10.4.11

a Run the Printer Setup Utility (from the Go menu, choose Applications, Utilities), then choose the

machine.

b Click the Utility, then Status Monitor will start up.

 For Mac OS X 10.5.x

a Run the System Preferences, select Print & Fax, then choose the machine.

b Click the Open Print Queue..., then click Utility. Status Monitor will start up.

 For Mac OS X 10.6.x

a Run the System Preferences, select Print & Fax, then choose the machine.

b Click the Open Print Queue..., then click Printer Setup. Select the Utility tab then click Open

Printer Utility. Status Monitor will start up.

Driver and Software

Uninstalling the printer driver

You can uninstall the printer driver that you have installed with the following steps.

Note

• This is not available if you installed the printer driver from the Windows Add printer function.

• After uninstalling, we recommend that you restart your computer to remove files that were in use during

the uninstall.

Add a printer for Windows^®7 and Windows Server^®2008 R2 users

Printer driver for Windows^®

a Click the Start button, point to All Programs , Brother, and then to your machine name.

b Click UnInstall.

c Follow the instructions on the screen.

Program for Windows^®2000 users

Printer driver for Macintosh

For Mac OS X 10.4.11

a Log in as an ‘Administrator’.

b Run the Printer Setup Utility (from the Go menu, choose Applications, Utilities), then choose the

printer you want to remove and remove it by clicking the Delete button.

For Mac OS X 10.5.x and 10.6.x

a Log in as an ‘Administrator’.

b From the Apple menu, choose System Preferences. Click Print & Fax, then choose the printer you

want to remove and remove it by clicking the - button.

c Click OK .

Delete Printer for Mac OS X 10.6.x users

Software

Software for networks

For the information about network utility software, see Chapter 1 of the Network User's Guide.

Control Panel

Control panel

This machine has one back lit Liquid Crystal Display (LCD), seven buttons and two Light Emitting Diodes

(LEDs) on the control panel. The LCD is a two-line, 16 characters per line display and can be tilted up to a

vertical position. You can adjust the angle of the LCD by tilting it up or down.

The illustration is based on HL-4570CDW.

Control Panel

Buttons

You can control the basic machine operations and change various printer settings with seven buttons (Go,

Cancel, Secure, +, -, Back, OK).

button

Operations

Clear error messages.

Pause and continue printing.

Switch to Reprint mode.

Stop and cancel the printing job in progress.

Cancel

Exit from the control panel menu, Reprint menu, Secure Print menu, or Direct Print

menu.

Secure

Choose the Secure Print menu.

Scroll backward through menus and the available options.

Enter numbers and increase the number.

Scroll forward through menus and the available options.

Enter numbers and decrease the number.

Go back one level in the menu structure.

Choose the control panel menu.

Back

Set the chosen menus and settings.

You can pause printing by pressing Go. Pressing Go again restarts the print job. During a pause, the machine

is offline.

Pressing Go allows you to choose the displayed option in the last menu level. After changing a setting, the

machine returns to the Ready state.

If Data remains in the machine memory, pressing Go will print that remaining data.

You can clear some error indications by pressing Go. Follow the control panel instructions or see

Troubleshooting on page 140 to clear all other errors.

You can switch to Reprint mode by pressing Go and holding it down for about 4 seconds. (For details, see

Reprinting documents on page 69.)

Note

• The options you have chosen are shown with an asterisk at the end of the display. Since the asterisk

shows what you have chosen, you can easily see the current settings as you look through the LCD.

• If the machine is in Pause mode and you do not want to print the data left, press Cancel. Once the job has

been canceled, the machine will return to the Ready state.

Control Panel

Cancel

You can cancel the processing or printing of data by pressing Cancel. The LCD shows Cancel printing.

until the job is canceled. To delete all jobs, press Cancel for about 4 seconds until the LCD shows

Job Cancel (All)and then release it.

After canceling the job, the machine returns to the Ready state.

Pressing Cancel will exit the control panel menu and return the machine to the Ready state.

Secure

If you want to print secure data protected by a password, press Secure. For details, see Printing Secure data

on page 70.

+ or - button

Moving through menus on the LCD

Pressing + or - when the machine is in the Ready state, takes it offline and the LCD will show the control panel

menu.

Press to scroll through the menus and options. Press the button until you see the setting you want.

Entering numbers

You can enter numbers in two ways. You can press + or - to move up or down one number at a time, or you

can hold down + or - to move faster. When you see the number you want, press OK.

Back

Pressing Back when the machine is in the Ready state takes it offline, and the LCD will show the control panel

menu.

Pressing Back allows you to return to the previous level from the current menu level.

Back also allows you to choose the previous digit while setting numbers.

When you choose a setting and it does not have an asterisk (OK was not pressed), Back allows you to return

to the previous menu level with the original setting unchanged.

Pressing OK when the machine is in the Ready state takes it offline, and the LCD will show the control panel

menu.

Pressing OK allows you to choose the displayed menu or option. After changing a setting, the LCD shows

Acceptedand then the machine returns to the previous menu level.

Note

The options you have chosen are shown with an asterisk at the end of the display. Since the asterisk

shows what you have chosen, you can easily see the current settings as you look through the LCD.

Control Panel

LEDs

The LEDs are lights which show the machine status.

Data LED (Green)

LED indication

Meaning

Data is in the machine memory.

Receiving or processing data.

No remaining data in the memory.

Blinking

Off

Error LED (Orange)

LED indication

Blinking

Off

Meaning

There is a problem with the machine.

There is no problem with the machine.

Control Panel

LCD

The LCD shows the current machine status. When you use the buttons on the control panel, the LCD will

change.

If there are any problems, the LCD will show the error message, maintenance message, or call service

message so you will know that you need to take action. (For more information about these messages, see

LCD messages on page 141.)

Back light

Light

Meaning

Off

The machine is off or in sleep status.

Green (General, Error, Setting)

Ready to print

Printing

Warming up

There is a problem with the machine.

Choosing a menu, (Control panel menu, Reprint menu, or Direct Print menu)

Canceling the job

Pause

LCD messages

The message on the LCD shows the current machine status during normal operation.

Ready

Ko Yo Mn Co

The o and n marks indicate the status of each toner cartridge, Black (K), Yellow (Y), Magenta (M) and Cyan

life. When the replacement of a toner cartridge becomes necessary, corresponding o mark disappears.

The mark indicates the wireless signal strength with four levels. ( means no signal, means weak,

means middle, and means strong.) (HL-4570CDW(T) only)

When an error has occurred, the type of error is displayed on the first line of the LCD message at first as

shown below.

The message on the second line shows information for clearing the error.

Cover is Open

Close the Front

Control Panel

Machine status messages

The following table shows the machine status messages during normal operation:

Machine Status Message

Cooling Down

Job Cancel

Meaning

The machine is cooling down.

Canceling the job.

Job Cancel (All)

Ignore Data

Machine is ignoring data processed using the PS driver.

Pause

The machine has suspended its operations. Press Go to start the machine

again.

Please Wait

The machine is warming up.

The machine is carrying out the calibration process.

Printing.

Printing

Ready

Ready to print.

Sleep

In sleep mode (power save mode). The machine acts as though it were

turned off.

In Deep Sleep mode (reducing more power consumption than Sleep mode).

The machine acts as though it were turned off. If the machine does not

receive data for a certain length of time while it is in Sleep mode, it enters

Deep Sleep mode automatically.

Deep Sleep

(HL-4570CDW(T) only) When the Wireless Network is enabled the machine does not transfer to Deep Sleep mode. If you want to disable the

Wireless Network, change setting of the WLAN Enableto Off. (See Network for HL-4570CDW(T) users on page 77.)

Control Panel

Reprinting documents

Reprinting the last job

You can reprint the data from the last print job without sending it from the computer again.

Note

• The Reprint function is not available when Secure Function Lock 2.0 is On. For more information about

Secure Function Lock 2.0, see the Chapter 6 of the Network User's Guide.

• If the machine does not have enough memory to spool the print job data, it will not print the document.

• If you wait 30 seconds to continue the control panel operation, the LCD leaves the Reprintsetting

automatically.

• For more information about the settings in the printer driver, see Advanced tab on page 36.

• After turning the power switch off, the last job data will be deleted.

How to reprint the last job

Note

If you print with the Windows printer driver we have supplied with the machine, the settings for

Use Reprint in the printer driver will take priority over the settings made on the control panel. (For more

information, see Use Reprint on page 39.)

a Make sure that the Reprintsetting is Onby using the buttons on the control panel to enter the

General Setupmenu.

b Press Go for about 4 seconds and release it. Make sure that the LCD shows Reprint.

c Press + or - to choose Print. Press OK.

d Press + to enter the number of copies you want. You can choose between 1 and 999 Copies.

e Press OK or Go.

Control Panel

Printing Secure data

Secure data

Secure documents are protected by a password and only those people who know the password will be able

to print the document. The machine will not print the document when you send it for printing. To print the

document, you must use the control panel of the machine (with the password). Secure data will be deleted

after it is printed once.

When the area to spool data is full, the LCD shows Out of Memory. Press Cancel to return to the Ready

state.

If you want to delete the spooled data, you can carry out this operation using the control panel or the

Web based management application.

Note

• Secure data will be deleted when the machine is turned off.

• If you wait 30 seconds to continue the control panel operation, the LCD leaves the Secure Print setting

automatically.

• For more information about the settings in the printer driver and how to create secure data, see

Secure Print on page 37 (For Windows printer driver), Advanced options on page 45 (For Windows

BR-Script printer driver) or Secure Print on page 53 (For Macintosh printer driver).

How to print Secure data

a Press Secure.

b Press + or - to choose the user name. Press OK.

c Press + or - to choose the job. Press OK.

d Press + or - to enter your password. Press OK.

e Press + or - to choose Print. Press OK.

f Press + or - to enter the number of copies you want.

g Press OK or Go.

Control Panel

Menu table

There are eight menus. For more information about the selections available in each menu, see the tables

below.

If no control panel operations are performed for 30 seconds, the LCD automatically returns to Ready.

Note

The control panel LCD names for the paper trays are as follows.

• Standard paper tray: Tray1

• Multi-purpose tray: MP

• Optional lower tray: Tray2

Machine Info.

Submenu

Menu Selections Options

Descriptions

Print Settings

Print NetSetting

Print WLANReport

(HL-4570CDW(T) only)

Test Print

Prints the Printer Settings page.

Prints the Network Configuration List.

Prints the result of wireless LAN connectivity

diagnosis.

Prints the test page.

Demo Print

Prints the demonstration sheet.

Drum Dot Print

Print Font

Prints the drum dot check sheet.

HP LaserJet

BR-Script 3

Prints the font list and samples of HP LaserJet.

Prints the font list and samples of BR-Script.

Shows the machine serial number.

Shows the main firmware version.

Serial No.

Version

Main Version

Sub Version

RAM Size

Total

Shows the sub firmware version.

Shows the size of memory in this machine.

Shows the current total printed pages.

Shows the current total color printed pages.

Shows the current total monochrome printed pages.

Page Count

Color

Monochrome

Black(K)

Image Count

Shows the amount of images produced by the black

color.

Cyan(C)

Shows the amount of images produced by the cyan

color.

Magenta(M)

Yellow(Y)

Shows the amount of images produced by the

magenta color.

Shows the amount of images produced by the yellow

color.

The factory settings are shown in Bold with an asterisk.

Control Panel

Machine Info. (continued)

Submenu

Menu Selections Options

Descriptions

Drum Count

Shows the current total pages printed for the drum

unit.

Parts Life

Drum Life

Shows the remaining life for the drum unit.

Shows the remaining life for the belt unit.

Belt Life

PF KitMP Life

PF Kit1 Life

PF Kit2 Life

Fuser Life

Laser Life

Shows the pages left to print with the PF kit MP.

Shows the pages left to print with the PF kit 1.

Shows the pages left to print with the PF kit 2.

Shows the pages left to print with the fuser unit.

Shows the pages left to print with the laser unit.

Reset Parts Life Drum Unit

Resets the drum unit life. Appears when you replace

the drum unit.

(Appears only when the

Belt Unit

Resets the belt unit life. Appears when you replace

the belt unit.

drum unit or belt unit

has exceeded its rated

life.)

The factory settings are shown in Bold with an asterisk.

Paper Tray

Submenu

Options

Descriptions

Tray Use

Auto*/MP Only/Tray1 Only/

Chooses the tray which you use.

Tray2 Only

Manual Feed

Priority

Off*/On

Chooses whether to feed paper manually.

(Without Tray2 installed)

MP>T1*/T1>MP

When Autois chosen in Tray Use: Chooses the

order in which the machine uses the paper trays

that contain paper of the same size.

(With Tray2 installed)

MP>T1>T2*/MP>T2>T1/

T1>T2>MP/T2>T1>MP/T1>T2/

T2>T1/T1>MP>T2/T2>MP>T1

MP First

Duplex

Off*/On

Chooses whether to feed paper from the MP tray as

a priority.

Off*/On(Long Bind)/

On(Short Bind)

Chooses whether you want to automatically print

on both sides of the paper.

MP Size

Any*/Letter/Legal/A4...

Chooses the size of paper you put in the MP tray.

Tray1 Size

Any*/Letter/Legal/A4...

Chooses the size of paper you loaded in the

standard paper tray.

Tray2 Size

Any*/Letter/Legal/A4...

Chooses the size of paper you loaded in the

optional lower tray.

The factory settings are shown in Bold with an asterisk.

Control Panel

General Setup

Submenu

Menu Selections

Options

Descriptions

Local Language

English*/Français...

Changes the LCD language for your

country.

Ecology

Sleep Time

0/1/2/3*/4/5...Min

Sets the time to return to Power Save

mode.

Toner Save

Off*/On

Increases the page yield of the toner

cartridge.

Panel Control

Button Repeat

0.1*/0.4/0.6/0.8/1.0/

1.4/1.8/2.0Sec

Sets the time for the LCD message to

change when holding + or - at

intervals.

Message Scroll

Level 1*/Level 2.../Level 10 Sets the time in seconds that an LCD

message will scroll across the LCD.

From Level 1=0.2 sec to Level

10=2.0 sec.

LCD Contrast

Auto Online

-nnonn+

On*/Off

Adjusts the contrast of the LCD.

Sets the machine to the mode which

automatically returns to Ready state.

Setting Lock

Off*/On

Turns the lock panel settings Onor

Offusing the password.

Reprint

Off*/On

Turns the reprint settings Onor Off.

Interface

Select

Auto*/USB/Network

Chooses the interface you use.

If you choose Auto, the machine

automatically changes the interface

to USB or Ethernet depending on

which interface is receiving data.

Auto IF Time

Input Buffer

1/2/3/4/5*.../99(Sec)

You need to set the time-out period

for the auto interface selection.

Level1/2/3/4*.../7

Increases or decreases the input

buffer capacity.

The factory settings are shown in Bold with an asterisk.

Control Panel

Print Menu

Submenu

Menu Selections

Options

Descriptions

Emulation

Auto*/HP LaserJet/

BR-Script 3

Chooses the emulation mode you

use.

If you choose Auto, the machine can

change the emulation mode

automatically.

If you choose an option other than

Auto, each emulation mode will be

fixed.

Auto Continue

Off*/On

Chooses whether to automatically

clear the removable error.

Output Color

Media Type

Auto*/Color/Mono

Sets the output color.

Sets the type of paper.

Plain Paper*/

Thick Paper/

Thicker Paper/

Thin Paper/

Recycled Paper/

Bond Paper/

Envelopes/

Env. Thick/Env. Thin/

Hagaki/Label/

Glossy Paper

Paper

Letter*/Legal/A4/

Sets the size of paper.

Executive/Com-10/DL/

JIS B5/B5/A5/A5 L/

JIS B6/B6/A6/Monarch/

C5/Folio/DL L/Hagaki

Copies

1*/2.../999

Sets the number of printed pages.

Orientation

Portrait*/Landscape

This machine can print pages in

portrait or landscape orientation.

Print Position

X Offset

Y Offset

-500/-499.../0*.../499/

500Dots

Moves the print start position (at the

top-left corner of pages) horizontally

up to -500 (left) to +500 (right) dots in

300 dpi.

-500/-499.../0*.../499/

500Dots

Moves the print start position (at the

top-left corner of pages) vertically up

to -500 (up) to +500 (down) dots in

300 dpi.

Auto FF

Off*/On

Allows you to print the remaining

data without pressing Go.

The factory settings are shown in Bold with an asterisk.

Control Panel

Print Menu (continued)

Submenu

Menu Selections

Font No.

Options

Descriptions

HP LaserJet

I000.../I059*.../I071

0.44/10*.../99.99

4.00/12*.../999.75

PC-8*...

Font Pitch

Font Point

Symbol Set

Sets the symbol set or the character

set.

Table Print

Prints code table.

If Change Emulationappears on

the LCD, choose Autoor

HP LaserJetin Emulationof

Print Menu.

(See page 74.)

Auto LF

Auto CR

Off*/On

ON: CR i CR+LF, OFF: CR i CR

Off*/On

ON: LF i LF+CR, FF i FF+CR, or

VT i VT+CR

OFF: LF i LF, FF i FF, or VT i VT

Auto WRAP

Auto SKIP

Off*/On

Chooses whether a line feed and

carriage return will happen when the

machine reaches the right margin.

On*/Off

Chooses whether a line feed and

carriage return will happen when the

machine position reaches the bottom

margin.

Left Margin

Right Margin

Top Margin

Sets the left margin at column 0 to 70

columns at 10 cpi.

Sets the right margin at column 10 to

80 columns at 10 cpi.

#.##

Sets the top margin at a distance

from the top edge of the paper: 0,

0.33, 0.5, 1.0, 1.5 or 2.0 inches. The

default setting is 0.5 inches.

Bottom Margin

#.##

###

Sets the bottom margin at a distance

from the bottom edge of the paper: 0,

0.33, 0.5, 1.0, 1.5 or 2.0 inches. The

default setting is 0.5 inches.

Lines

Sets the number of lines on each

page from 5 to 128 lines.

BR-Script 3

Error Print

CAPT

On*/Off

Off*/On

The factory settings are shown in Bold with an asterisk.

Control Panel

Network for HL-4150CDN users

Submenu

Menu Selections

Options

Descriptions

TCP/IP

Boot Method

Auto*/Static/RARP/

BOOTP/DHCP

Chooses the IP method that best

suits your needs.

IP Address

###.###.###.###

(000.000.000.000)*

###.###.###.###

(000.000.000.000)*

###.###.###.###

(000.000.000.000)*

0/1/2/3*.../32767

Enter the IP address.

Subnet Mask

Gateway

Enter the Subnet mask.

Enter the Gateway address.

IP Boot Tries

Specifies the number of setting trials

when the Boot Methodallows

automatic IP setting.

APIPA

IPv6

On*/Off

Automatically allocates the IP

address from the link-local address

range.

Off*/On

Sets use of IPv6 protocol.

Ethernet

Status

Auto*/100B-FD/100B-HD/ Chooses Ethernet link mode.

10B-FD/10B-HD

Active 100B-FD/

Active 100B-HD/

Active 10B-FD/

Active 10B-HD/

Inactive

Shows Ethernet link status.

MAC Address

Shows MAC address of the machine.

Network Reset

Restores all network settings of the internal print server to the factory default.

The factory settings are shown in Bold with an asterisk.

### means a number within the range of 000 to 255. On connection to the network, if the machine's 'Boot Method' is 'Auto' the machine will attempt

to automatically set the IP address and Subnet Mask from a boot server such as DHCP or BOOTP. If a boot server cannot be found, an APIPA

IP address will be allocated, such as 169. 254. [001-254]. [000-255]. If the 'Boot Method' of the machine is set to 'Static' you will need to manually

enter an IP address from the machine's control panel.

Control Panel

Network for HL-4570CDW(T) users

Submenu 1 Submenu 2

Menu Selections

Options

Descriptions

Wired LAN TCP/IP

Boot Method

Auto*/Static/RARP/

BOOTP/DHCP

Chooses the IP method thatbest

suits your needs.

IP Address

###.###.###.###

(000.000.000.000)*

###.###.###.###

(000.000.000.000)*

###.###.###.###

(000.000.000.000)*

0/1/2/3*.../32767

Enter the IP address.

Subnet Mask

Gateway

Enter the Subnet mask.

Enter the Gateway address.

IP Boot Tries

Specifies the number of setting

trials when the Boot Method

allows automatic IP setting.

APIPA

IPv6

On*/Off

Automatically allocates the IP

address from the link-local

address range.

Off*/On

Sets use of IPv6 protocol.

Ethernet

Auto*/100B-FD/100B-HD/

Chooses Ethernet link mode.

10B-FD/10B-HD

Wired Status

Active 100B-FD/

Active 100B-HD/

Active 10B-FD/

Active 10B-HD/

Inactive/Wired OFF

Shows Ethernet link status.

MAC Address

Shows MAC address of the

machine.

Set to Default Restores wired network settings of the internal print server to the factory default.

Wired Enable On*/Off Chooses Ethernet link mode.

The factory settings are shown in Bold with an asterisk.

Control Panel

Network for HL-4570CDW(T) users (continued)

Submenu 1 Submenu 2

Menu Selections

Options

Descriptions

WLAN

TCP/IP

Boot Method

Auto*/Static/RARP/

BOOTP/DHCP

Chooses the IP method thatbest

suits your needs.

IP Address

Subnet Mask

Gateway

###.###.###.###

(000.000.000.000)*

###.###.###.###

(000.000.000.000)*

###.###.###.###

(000.000.000.000)*

0/1/2/3*.../32767

Enter the IP address.

Enter the Subnet mask.

Enter the Gateway address.

IP Boot Tries

Specifies the number of setting

trials when the Boot Method

allows automatic IP setting.

APIPA

IPv6

On*/Off

Automatically allocates the IP

address from the link-local

address range.

Off*/On

Enables or Disables the IPv6

protocol.

Setup Wizard

WPS/AOSS

Configures the wireless network

settings using the setup wizard.

Configures the wireless network

settings using WPS or AOSS™

method.

WPS w/PIN Code

Configures the wireless network

settings using WPS with a PIN

code.

The factory settings are shown in Bold with an asterisk.

Control Panel

Network for HL-4570CDW(T) users (continued)

Submenu 1 Submenu 2

Menu Selections

Options

Descriptions

WLAN

WLAN Status Status

Shows wireless Ethernet link

status.

(continued) (Appearsonly

Signal

Channel

Speed

Shows the signal condition

when Statusis Active.

when WLAN

Enableis

On.)

Shows the channel in use when

Statusis Active.

Shows the connecting speed

when Statusis Active.

SSID

Shows SSID [uses a maximum

of 32 digits and characters 0-9,

a-z and A-Z in ASCII values]

Comm. Mode

Ad-hoc*/Infrastructure Shows the current

Communication Mode.

MAC Address

Shows MAC address of the

machine.

Set to Default Restores wireless network settings of the internal print server to the factory default.

WLAN Enable

Off*/On

Turns the wireless interface on

or off.

Network Reset Restores all network settings of the internal print server to the factory default.

The factory settings are shown in Bold with an asterisk.

### means a number within the range of 000 to 255. On connection to the network, if the machine's 'Boot Method' is 'Auto' the machine will attempt

to automatically set the IP address and Subnet Mask from a boot server such as DHCP or BOOTP. If a boot server cannot be found, an APIPA

IP address will be allocated, such as 169. 254. [001-254]. [000-255]. If the 'Boot Method' of the machine is set to 'Static' you will need to manually

enter an IP address from the machine's control panel.

Reset Menu

Display Shows

Network

Description

Restores all network settings of the internal print server to the factory default.

Reset Printer

Resets the machine and restores all printer settings (including command settings) to

settings you have previously made with the control panel buttons.

Factory Reset

Resets the machine and restores the printer settings (including command settings) to the

factory default settings.

The factory settings are shown in Bold with an asterisk.

Control Panel

Color Correction

Submenu

Menu Selections

Options

Descriptions

Frequency

Normal*/Low/Off

Sets the interval time you want to

carry out the auto color correction

ColorCalibration Calibrate

Reset

Carries out calibration to revise the

colors. (See Color Calibration

on page 83.)

Sets the calibration parameters back

to the default settings. (See Color

Calibration on page 83.)

Auto Regist.

Registration

Adjusts the print position of each

color automatically. (See Auto

Registration on page 83.)

Manual Regist.

Print Chart

Prints the chart to manually check

the registration of the colors. (See

Manual Registration on page 84.)

Set Registration 1 Magenta Left

2 Cyan Left

Enter the correction value on the

chart you printed from the

Print Chart. (See Manual

Registration on page 84.)

3 Yellow Left

4 Magenta Center

5 Cyan Center

6 Yellow Center

7 Magenta Right

8 Cyan Right

9 Yellow Right

The factory settings are shown in Bold with an asterisk.

Control Panel

Direct Print

Submenu

Menu Selections

Options

Descriptions

Paper Size

Letter*/Legal/A4/

Executive/JIS B5/B5/

A5/A5 L/JIS B6/B6/A6/

Folio

Sets the size of paper for direct print.

Media Type

Plain Paper*/

Thick Paper/

Thicker Paper/

Thin Paper/

Sets the type of paper for direct print.

Recycled Paper/

Bond Paper/

Glossy Paper

Multiple Page

Orientation

1in1*/2in1/4in1/9in1/

16in1/25in1/

1 in 2x2 pages/

1 in 3x3 pages/

1 in 4x4 pages/

1 in 5x5 pages

Sets the pattern if you want to print

multiple pages on a single sheet or

one page on multiple sheets.

Portrait*/Landscape

This machine can print pages in

portrait or landscape orientation.

Collate

On*/Off

Sets use of collation printing.

Sets the quality of print.

Print Quality

PDF Option

Normal*/Fine

Document*/

Document&Stamps/

Document&Markup

Sets the information you want to add

to the document.

Index Print

Simple*/Details

Sets the format of the index for direct

print. If you choose Details,

printing time will be longer. (See

Printing data from a USB flash

on page 23.)

The factory settings are shown in Bold with an asterisk.

Control Panel

Default settings

The machine has three levels of default settings; the default settings have been set at the factory before

shipment (see Menu table on page 71).

 Network default settings

 Factory reset

 Settings reset

Note

• You cannot modify the preset default settings.

• Page counter can never be changed.

Network default settings

If you want to reset only the print server back to its default settings (by resetting all network information such

as the password and IP address), follow these steps:

a Press + or - to choose Network. Press OK.

b Press + or - to choose Network Reset. Press OK.

c Press + to choose Reset.

d Press + to choose Yes. The machine will restart automatically.

Factory Reset

You can partially reset the machine back to its default printer settings. The settings that will not be reset are

the Interface, Local Language, Reprint, Set Registration, Setting Lock, Secure Function

Lock 2.0 and the Network settings:

a Press + or - to choose Reset Menu. Press OK.

b Press + or - to choose Factory Reset. Press OK.

c Press + to choose Reset.

Settings Reset

This operation will reset all the machine settings back to the settings that were set at the factory:

a Disconnect the network cable from the machine; otherwise the network settings (such as IP address) will

not be reset.

b Press + or - to choose Reset Menu. Press OK.

c Press + and Cancel at the same time. Press OK after Settings Resetappears.

d Press + to choose Reset.

e Press + to choose Yes. The machine will restart automatically.

Control Panel

Color Calibration

The output density for each color may vary depending on the environment the machine is in, such as

temperature and humidity. Calibration helps you to improve the color density.

Note

If you print using the Windows printer driver, the driver will get the calibration data automatically if both

Use Calibration Data and Get Device Data Automatically are on. The default settings are on. See

Color Calibration on page 39.

If you print using the Macintosh printer driver, you need to perform the calibration using the Status Monitor.

After turning the Status Monitor on, choose Color Calibration from Control menu. See Status Monitor

on page 61 for how to turn the Status Monitor on.

Calibration

a Press + or - to choose Color Correction. Press OK.

b Press + or - to choose ColorCalibration. Press OK.

c Press OK to choose Calibrate.

d Press + to choose Yes.

Reset

You can reset the calibration parameters back to those set at the factory.

a Press + or - to choose Color Correction. Press OK.

b Press + or - to choose ColorCalibration. Press OK.

c Press + or - to choose Reset. Press OK.

d Press + to choose Reset.

Auto Registration

Registration

You can adjust the print position of each color automatically.

a Press + or - to choose Color Correction. Press OK.

b Press + or - to choose Auto Regist.. Press OK.

c Press OK to choose Registration.

d Press + to choose Yes.

Control Panel

Manual Registration

When you manually set the color registration, you need to print the color registration chart. Then you are

required to set parameters to the machine in accordance with the instruction of the color registration chart.

Print Chart

You can print the color registration chart to manually check the registration of the colors.

a Press + or - to choose Color Correction. Press OK.

b Press + or - to choose Manual Regist.. Press OK.

c Press + or - to choose Print Chart. Press OK.

Set Registration

You can correct the color registration manually.

a Press + or - to choose Color Correction. Press OK.

b Press + or - to choose Manual Regist.. Press OK.

c Press + or - to choose Set Registration. Press OK.

d To set the color registration, follow the instructions on Color Registration Chart.

e Press OK.

Frequency

You can set how often the color correction (Color Calibration and Auto Registration) occurs. Default setting

is Normal. The color correction process consumes some amount of the toner.

a Press + or - to choose Color Correction. Press OK.

b Press + or - to choose Frequency. Press OK.

c Press + or - to choose Normal, Lowor Off. Press OK.

Option

This machine has the following optional accessories. You can increase the capabilities of the machine with

these items.

SO-DIMM memory

Lower tray

LT-300CL

See Lower tray (LT-300CL) on this

See SO-DIMM on page 86.

page.

HL-4570CDWT is equipped with the lower tray as standard equipment.

Lower tray (LT-300CL)

One optional lower tray (Tray 2) can be installed, and the lower tray can hold up to 500 sheets of 80 g/m

(21 lb) paper. When the optional tray is installed, the machine can hold up to 800 sheets of plain 80 g/m

(21 lb) paper. If you want to buy the optional lower tray unit, call the dealer you bought the machine from or

Brother Customer Service.

For setup, see the User’s Guide that we have supplied with the lower tray unit.

Option

SO-DIMM

The machine has 128 MB of standard memory and one slot for optional memory expansion. You can increase

the memory up to a maximum of 384 MB by installing one SO-DIMM (Small Outline Dual In-line Memory

Module).

SO-DIMM types

You can install the following SO-DIMMs:

 128 MB Kingston KTH-LJ2015/128

 256 MB Kingston KTH-LJ2015/256

 128 MB Transcend TS128MHP422A

 256 MB Transcend TS256MHP423A

Note

• For more information, visit the Kingston Technology's Web site at http://www.kingston.com/.

• For more information, visit the Transcend Information's Web site at http://www.transcend.com.tw/.

In general, the SO-DIMM must have the following specifications:

Type: 144-pin and 16-bit output

CAS latency: 4

Clock frequency: 267 MHz (533 Mb/s/pin) or more

Capacity: 64, 128 or 256 MB

Height: 30.0 mm (1.18 in.)

DRAM type: DDR2 SDRAM

Note

• There might be some SO-DIMMs that will not work with the machine.

• For more information, call the dealer you bought the machine from or Brother Customer Service.

Option

Installing extra memory

Note

Always turn off the machine power switch before installing or removing the SO-DIMM.

a Turn off the machine power switch, and then unplug the machine. Disconnect all interface cables from

the machine.

b Remove the plastic (1) and then the metal (2) SO-DIMM covers.

c Unpack the SO-DIMM and hold it by its edges.

IMPORTANT

To prevent damage to the machine from static electricity, DO NOT touch the memory chips or the board

surface.

d Hold the SO-DIMM by the edges and align the notches in the SO-DIMM with the protrusions in the slot.

Insert the SO-DIMM diagonally (1), then tilt it toward the interface board until it clicks into place (2).

Option

e Put the metal (2) and then the plastic (1) SO-DIMM covers back on.

f Reconnect the interface cable to your machine. Plug the machine back in, and then turn on the power

switch.

Note

To make sure that you have installed the SO-DIMM properly, you can print the printer settings page that

shows the current memory size. (See Machine Info. on page 71.)

Routine Maintenance

Replacing consumable items

You will need to replace the consumable items when the machine indicates that the life of the consumable is

over. You can replace the following consumable items by yourself:

Toner cartridge

Drum unit

See Toner cartridges on page 96.

See Drum unit on page 101.

Order No. TN-310BK, TN-315BK, TN-310C, TN-315C,

TN-310M, TN-315M, TN-310Y, TN-315Y

Order No. DR-310CL

Belt unit

Waste toner box

See Waste toner box on page 110.

Order No. WT-300CL

See Belt unit on page 106.

Order No. BU-300CL

Routine Maintenance

The following messages appear on the LCD in the Ready state. These messages provide advanced warnings

to replace the consumable items before they reach the end of their life. To avoid any inconvenience, you may

want to buy spare consumable items before the machine stops printing.

LCD messages

Consumable

Approximate life

How to replace

Order No.

item to replace

Ready

Toner cartridge,

Black

See page 97

2,500 pages

TN-310BK TN-315BK

1 2 7

Kn Yo Mo Co

Ready

Ko Yo Mo Cn

Ready

Ko Yo Mn Co

Ready

Ko Yn Mo Co

6,000 pages

Toner cartridge,

Cyan

1,500 pages

TN-310C TN-315C

1 2 7

3,500 pages

Toner cartridge,

Magenta

TN-310M TN-315M

Toner cartridge,

Yellow

TN-310Y TN-315Y

1 3 4

Drum End Soon

Belt End Soon

WT Box End Soon

Drum unit

See page 102

See page 106

See page 110

DR-310CL

BU-300CL

WT-300CL

25,000 pages

Belt unit

50,000 pages

Waste toner box

50,000 pages

A4 or Letter size single-sided pages.

Approx. cartridge yield is declared in accordance with ISO/IEC 19798.

1 page per job

Drum life is approximate and may vary by type of use.

The n mark means blinking.

Standard toner cartridge

High capacity cartridge

Routine Maintenance

You will need to clean the machine regularly and replace the consumable items when the following messages

are displayed on the LCD.

LCD messages

Consumable

Approximate life

How to replace

Order No.

item to replace

1 2 5

Replace Toner

Toner cartridge,

Black

See page 97

2,500 pages

TN-310BK TN-315BK

<The second line of the

LCD>

6,000 pages

Open the Front

Cover, replace

Toner Cartridge.

Black (K)

1 2 5

Replace Toner

Toner cartridge,

Cyan

1,500 pages

TN-310C TN-315C

<The second line of the

LCD>

3,500 pages

Open the Front

Cover, replace

Toner Cartridge.

Cyan (C)

Replace Toner

Toner cartridge,

Magenta

TN-310M TN-315M

<The second line of the

LCD>

Open the Front

Cover, replace

Toner Cartridge.

Magenta (M)

Replace Toner

Toner cartridge,

Yellow

TN-310Y TN-315Y

<The second line of the

LCD>

Open the Front

Cover, replace

Toner Cartridge.

Yellow (Y)

1 3 4

Replace Drum

Drum Stop

Drum unit

See page 102

See page 106

See page 110

DR-310CL

BU-300CL

WT-300CL

25,000 pages

1 3 4

Drum unit

25,000 pages

Replace Belt

Replace WT Box

Belt unit

50,000 pages

Waste toner box

50,000 pages

<The second line of the

LCD>

Replace the Waste

Toner Box. Refer

to the User's

Guide for

instructions.

Routine Maintenance

LCD messages

Consumable

Approximate life

How to replace

Order No.

item to replace

Replace Fuser

Replace PF KitMP

Replace PF Kit1

Replace PF Kit2

Fuser unit

Call your dealer or Brother Customer Service

for a replacement fuser unit.

100,000 pages

Paper feeding kit

Laser unit

Call your dealer or Brother Customer Service

for a replacement PF kit MP.

50,000 pages

Call your dealer or Brother Customer Service

for a replacement PF kit1.

100,000 pages

Call your dealer or Brother Customer Service

for a replacement PF kit2.

100,000 pages

Replace Laser

Call your dealer or Brother Customer Service

for a replacement laser unit.

100,000 pages

A4 or Letter size single-sided pages.

Approx. cartridge yield is declared in accordance with ISO/IEC 19798.

1 page per job

Drum life is approximate and may vary by type of use.

Standard toner cartridge

High capacity cartridge

Note

• Go to http://www.brother.com/original/index.html for instructions on how to return the used toner cartridge

to the brother collection program. If you choose not to return your used toner cartridge, please discard the

used toner cartridge according to local regulations, keeping it separate from domestic waste. If you have

questions, call your local waste disposal office.

• We recommend placing used consumable items on a piece of paper to prevent accidentally spilling or

scattering the material inside.

• If you use paper that is not a direct equivalent for the recommended paper, the life of consumable items

and machine parts may be reduced.

• The projected life for each of toner cartridges and a waste toner box is based on ISO/IEC 19798.

Frequency of replacement will vary depending on the complexity of printed pages, percentage of coverage

and type of media used.

Routine Maintenance

Before replacing the consumable items

Please read the following instructions before replacing the consumable items.

WARNING

DO NOT put a toner cartridge and waste toner box into a fire. It could explode, resulting in injuries.

DO NOT use cleaning materials that contain ammonia, alcohol, any type of spray, or any type of flammable

substance to clean the outside or inside of the machine. Doing this may cause a fire or electrical shock. See

Cleaning on page 115 for how to clean the machine.

Be careful not to inhale toner.

IMPORTANT

• Brother strongly recommends that you do not refill the toner cartridge provided with your machine. We also

strongly recommend that you continue to use only genuine Brother brand replacement toner cartridges.

Use or attempted use of potentially incompatible toner and/or cartridges in the Brother machine may cause

damage to the machine and/or may result in unsatisfactory print quality. Our warranty coverage does not

apply to any problem that is caused by the use of unauthorized third party toner and/or cartridges. To

protect your investment and obtain premium performance from the Brother machine, we strongly

recommend the use of genuine Brother supplies.

• Put the toner cartridge in the drum unit immediately after you have removed the protective cover. To

prevent any degradation to the print quality, DO NOT touch the shaded parts shown in the illustration.

Inside the machine (Front View)

• Hold the green handles of the drum unit when you carry it. DO NOT hold the sides of the drum unit.

Routine Maintenance

• We recommend that you place the drum unit and/or toner cartridge on a clean, flat surface with a piece of

disposable paper underneath it in case you accidentally spill or scatter toner.

• Handle the toner cartridge and the waste toner box carefully. If toner scatters on your hands or clothes,

wipe or wash it off with cold water at once.

• To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the

illustration.

• To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.

• We recommend that you clean the machine when you replace the consumables. See Cleaning

on page 115.

• DO NOT unpack a spare toner cartridge until immediately before you put it into the machine. If toner

cartridges are left unpacked for a long time the toner life may be shortened.

• DO NOT unpack a spare drum unit until immediately before you put it into the machine. If drum unit is

exposed to sunlight or room light the unit may be damaged.

• While removing the drum unit, handle it carefully because it may contain toner.

Routine Maintenance

Note

• Be sure to seal up the toner cartridge tightly in a suitable bag so that toner powder does not spill out of the

cartridge.

• Go to http://www.brother.com/original/index.html for instructions on how to return the used toner cartridge

to the brother collection program. If you choose not to return your used toner cartridge, please discard the

used toner cartridge according to local regulations, keeping it separate from domestic waste. If you have

questions, call your local waste disposal office.

• Discard the used waste toner box according to local regulations, keeping it separate from domestic waste.

If you have questions, call your local waste disposal office.

• To ensure high quality printing, we recommend that you use only genuine Brother toner cartridges. When

you want to buy toner cartridges, call your dealer.

Routine Maintenance

Toner cartridges

Order No. For the Order No. of toner cartridges, See Replacing consumable items on page 89.

A new standard toner cartridge can print approximately 2,500 pages (black) or approximately 1,500 pages

(yellow, magenta, cyan) .

For approximate life of high capacity toner cartridges, See Replacing consumable items on page 89.

Note

• The toner cartridges that come supplied with the machine are standard toner cartridges.

• The amount of toner used varies according to what is printed on the page and the print density setting.

• If you change the print density setting for lighter or darker printing, the amount of toner used will change.

A4 or Letter size single-sided pages. Approx. cartridge yield is declared in accordance with ISO/IEC 19798.

Toner Low message

Ready

Ko Yo Mn Cn

The o and n marks indicate status of each toner cartridge, Black (K), Yellow (Y), Magenta (M) and Cyan (C)

(where n means blinking). When a mark blinks (n), the indicated toner cartridge is near the end of its life.

Replace Toner message

When the following message appears on the LCD, you need to replace the toner cartridge.

Replace Toner

Open the Front C

The second line of the LCD indicates which color you need to replace.

The machine will stop printing until you replace the toner cartridge. A new and unused genuine Brother toner

cartridge will reset the Replace Toner mode.

Routine Maintenance

Replacing the toner cartridges

Before you replace the toner cartridges, see Before replacing the consumable items on page 93.

a Make sure that the machine is turned on. Press the front cover release button and then open the front

cover.

b Hold the green handle of the drum unit. Pull the drum unit out until it stops.

c Hold the handle of the toner cartridge and slightly push it toward the machine to unlock it. Then pull it out

of the drum unit. Repeat this for all the toner cartridges.

Routine Maintenance

d Push to release the latches of the corona wire cover (1), and then open the cover.

e Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to

left several times.

Note

Be sure to return the tab to the home position (a) (1). If you do not, printed pages may have a vertical stripe.

Routine Maintenance

f Close the corona wire cover.

g Repeat steps d to f to clean each of three remaining corona wires.

h Unpack the new toner cartridge. Gently shake it from side to side several times to distribute the toner

evenly inside the cartridge.

i Pull off the protective cover.

Routine Maintenance

j Hold the handle of the toner cartridge and slide the toner cartridge into the drum unit then slightly pull it

toward you until you hear it click into place. Make sure that you match the toner cartridge color to the

same color label on the drum unit. Repeat this for all the toner cartridges.

C - Cyan

M - Magenta

Y - Yellow

K - Black

k Push the drum unit in until it stops.

l Close the front cover of the machine.

Note

After replacing the toner cartridge, DO NOT turn off the machine power switch or open the front cover until

the LCD shows Ready.

100

Routine Maintenance

Drum unit

Order No. DR-310CL

A new drum unit can print approximately 25,000 A4 or Letter size single-sided pages.

Note

• There are many factors that determine the actual drum life, such as the temperature, humidity, type of

paper, type of toner used and so on. Under ideal conditions, the average drum life is estimated at

approximately 25,000 pages. The actual number of pages that your drum will print may be significantly

less than this estimate. Because we have no control over the many factors that determine the actual drum

life, we cannot guarantee a minimum number of pages that will be printed by your drum.

• For best performance, use only genuine Brother toner. The machine should be used only in a clean,

dust-free environment with adequate ventilation.

• Printing with a third-party drum unit may reduce not only the print quality but also the quality and life of the

machine itself. Warranty coverage does not apply to problems caused by the use of a third-party drum unit.

Drum Error message

Drum Error

The corona wires have become dirty. Clean the corona wires in the drum unit. (See Cleaning the corona wires

on page 121.)

If you cleaned the corona wires and Drum Errorwas not cleared then the drum unit is at the end of its life.

Replace the drum unit with a new one.

Drum End Soon message

Drum End Soon

The drum unit is nearing the end of its rated life and will require replacement. We recommend you keep a

genuine Brother drum unit ready for installation.

Clean the corona wires in the drum unit. If you don’t, printed pages may have a vertical stripe or Drum Error

may occur. (See Cleaning the corona wires on page 121.)

Replace Drum message

Replace Drum

The drum unit has exceeded its rated life. Please replace the drum unit with a new one. We recommend a

genuine Brother drum unit be installed at this time.

After replacement, reset the drum counter by following the instructions included with the new drum unit.

101

Routine Maintenance

Drum Stop message

Drum Stop

We cannot guarantee the print quality. Please replace the drum unit with a new one. We recommend a

genuine Brother drum unit be installed at this time.

After replacement, reset the drum counter by following the instructions included with the new drum unit.

Replacing the drum unit

Before you replace the drum unit, see Before replacing the consumable items on page 93.

a Make sure that the machine is turned on. Press the front cover release button and then open the front

cover.

b Hold the green handle of the drum unit. Pull the drum unit out until it stops.

102

Routine Maintenance

c Turn the green lock lever (1) at the left of the machine counterclockwise to the release position. Holding

the green handles of the drum unit, lift the front of the drum unit and remove it from the machine.

d Hold the handle of the toner cartridge and slightly push it to unlock. Then pull it out of the drum unit.

Repeat this for all the toner cartridges.

e Unpack the new drum unit and remove the protective cover.

103

Routine Maintenance

f Hold the handle of the toner cartridge and slide it into the appropriate colored section of the drum unit

until it clicks into place.

C - Cyan

M - Magenta

Y - Yellow

K - Black

g Make sure the green lock lever (1) is in the release position as shown in the illustration.

h Match the guide ends (2) of the drum unit to the c marks (1) on both sides of the machine, then gently

slide the drum unit into the machine until it stops at the green lock lever.

104

Routine Maintenance

i Turn the green lock lever (1) clockwise to the lock position.

j Push the drum unit in until it stops.

k Close the front cover of the machine.

When you replace the drum unit with a new one, you need to reset the drum counter by completing the

following steps:

a Press + or - to choose Machine Info.. Press OK.

b Press + or - to choose Reset Parts Life. Press OK.

c Press + to choose Drum Unit. Press OK.

d Press + to reset the drum unit counter.

105

Routine Maintenance

Belt unit

Order No. BU-300CL

A new belt unit can print approximately 50,000 A4 or Letter size single-sided pages.

Belt End Soon message

Belt End Soon

If the LCD shows Belt End Soon, it means the belt unit is near the end of its life. Buy a new belt unit and

have it ready before you get a Replace Beltmessage.

Replace Belt message

When the following message appears on the LCD, you need to replace the belt unit.

Replace Belt

IMPORTANT

Damage caused by incorrect handling of the belt unit may void your warranty.

Replacing the belt unit

Before you replace the belt unit, see Before replacing the consumable items on page 93.

a Make sure that the machine is turned on. Press the front cover release button and then open the front

cover.

106

Routine Maintenance

b Hold the green handle of the drum unit. Pull the drum unit out until it stops.

c Turn the green lock lever (1) at the left of the machine counterclockwise to the release position. Holding

the green handles of the drum unit, lift the front of the drum unit and remove it from the machine.

d Hold the green handle of the belt unit with both hands and lift the belt unit up, then pull it out.

107

Routine Maintenance

e Unpack the new belt unit and put the new belt unit in the machine. Make sure the belt unit is level and

fits firmly into place.

f Make sure the green lock lever (1) is in the release position as shown in the illustration.

g Match the guide ends (2) of the drum unit to the c marks (1) on both sides of the machine, then gently

slide the drum unit into the machine until it stops at the green lock lever.

108

Routine Maintenance

h Turn the green lock lever (1) clockwise to the lock position.

i Push the drum unit in until it stops.

j Close the front cover of the machine.

When you replace the belt unit with a new one, you need to reset the belt unit counter by completing the

following steps:

a Press + or - to choose Machine Info.. Press OK.

b Press + or - to choose Reset Parts Life. Press OK.

c Press + or - to choose Belt Unit. Press OK.

d Press + to reset the belt unit counter.

109

Routine Maintenance

Waste toner box

Order No. WT-300CL

The life of a waste toner box is approximately 50,000 A4 or Letter size single-sided pages.

WT Box End Soon message

WT Box End Soon

If the LCD shows WT Box End Soon, it means the waste toner box is near the end of its life. Buy a new

waste toner box and have it ready before you get a Replace WT Boxmessage.

Replace WT Box message

When the following message appears on the LCD, you need to replace the waste toner box.

Replace WT Box

IMPORTANT

DO NOT reuse the waste toner box.

Replacing the waste toner box

Before you replace the waste toner box, see Before replacing the consumable items on page 93.

a Make sure that the machine is turned on. Press the front cover release button and then open the front

cover.

110

Routine Maintenance

b Hold the green handle of the drum unit. Pull the drum unit out until it stops.

c Turn the green lock lever (1) at the left of the machine counterclockwise to the release position. Holding

the green handles of the drum unit, lift the front of the drum unit and remove it from the machine.

d Hold the green handle of the belt unit with both hands and lift the belt unit up, then pull it out.

111

Routine Maintenance

e Remove two pieces of orange packing material and discard them.

Note

This step is only necessary when you are replacing the waste toner box for the first time, and is not

required for the replacement waste toner box. The orange packing pieces are installed at the factory to

protect your machine during shipment.

f Remove the waste toner box from the machine using the green handle.

g Unpack the new waste toner box and put the new waste toner box in the machine using the green

handle. Make sure the waste toner box is level and fits firmly into place.

112

Routine Maintenance

h Slide the belt unit back into the machine. Make sure the belt unit is level and fits firmly into place.

i Make sure the green lock lever (1) is in the release position as shown in the illustration.

j Match the guide ends (2) of the drum unit to the c marks (1) on both sides of the machine, then gently

slide the drum unit into the machine until it stops at the green lock lever.

113

Routine Maintenance

k Turn the green lock lever (1) clockwise to the lock position.

l Push the drum unit in until it stops.

m Close the front cover of the machine.

114

Routine Maintenance

Cleaning

Clean the outside and inside of the machine regularly with a dry, lint-free cloth. When you replace the toner

cartridge or the drum unit, make sure that you clean the inside of the machine. If printed pages are stained

with toner, clean the inside of the machine with a dry, lint-free cloth.

WARNING

DO NOT use cleaning materials that contain ammonia, alcohol, any type of spray, or any type of flammable

substance to clean the outside or inside of the machine.

Doing this may cause a fire or electrical shock. See Cleaning on page 115 for how to clean the machine.

Be careful not to inhale toner.

IMPORTANT

Use neutral detergents. Cleaning with volatile liquids such as thinner or benzine will damage the surface

of the machine.

Cleaning the outside of the machine

a Turn off the machine's power switch. Disconnect all interface cables, and then unplug the AC power

cord.

b Pull the paper tray completely out of the machine.

115

Routine Maintenance

c Wipe the outside of the machine with a dry, lint-free cloth to remove dust.

d Remove anything that is stuck inside the paper tray.

e Wipe the inside of the paper tray with a dry, lint-free cloth to remove dust.

f Put the paper tray back in the machine.

g Connect interface cables and then plug the machine back in. Turn on the power switch.

116

Routine Maintenance

Cleaning the inside of the machine

a Turn off the machine's power switch. Disconnect all interface cables, and then unplug the AC power

cord.

b Press the front cover release button and then open the front cover.

c Hold the green handle of the drum unit. Pull the drum unit out until it stops.

d Turn the green lock lever (1) at the left of the machine counterclockwise to the release position. Holding

the green handles of the drum unit, lift the front of the drum unit and remove it from the machine.

117

Routine Maintenance

IMPORTANT

• Hold the green handles of the drum unit when you carry it. DO NOT hold the sides of the drum unit.

• We recommend that you place the drum unit on a clean, flat surface with a piece of disposable paper

underneath it in case you accidentally spill or scatter toner.

• To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the

illustration.

e Wipe the four scanner windows (1) with a dry, lint-free cloth.

118

Routine Maintenance

f Make sure the green lock lever (1) is in the release position as shown in the illustration.

g Match the guide ends (2) of the drum unit to the c marks (1) on both sides of the machine, then gently

slide the drum unit into the machine until it stops at the green lock lever.

h Turn the green lock lever (1) clockwise to the lock position.

119

Routine Maintenance

i Push the drum unit in until it stops.

j Close the front cover of the machine.

k Connect interface cables and then plug the machine back in. Turn on the power switch.

120

Routine Maintenance

Cleaning the corona wires

If you have print quality problems, clean the corona wires as follows:

a Press the front cover release button and then open the front cover.

b Hold the green handle of the drum unit. Pull the drum unit out until it stops.

c Hold the handle of the toner cartridge and slightly push it toward the machine to unlock it. Then pull it out

of the drum unit. Repeat this for all the toner cartridges.

121

Routine Maintenance

d Push to release the latches of the corona wire cover (1), and then open the cover.

e Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to

left several times.

Note

Be sure to return the tab to the home position (a) (1). If you do not, printed pages may have a vertical stripe.

122

Routine Maintenance

f Close the corona wire cover.

g Repeat steps d to f to clean each of three remaining corona wires.

h Hold the handle of the toner cartridge and slide the toner cartridge into the drum unit then slightly pull it

toward you until you hear it click into place. Make sure that you match the toner cartridge color to the

same color label on the drum unit. Repeat this for all the toner cartridges.

C - Cyan

M - Magenta

Y - Yellow

K - Black

123

Routine Maintenance

i Push the drum unit in until it stops.

j Close the front cover of the machine.

124

Routine Maintenance

Cleaning the drum unit

If your printout has colored spots at 94 mm (3.7 in.) intervals, the drum may have foreign material, such as

glue from a label stuck on the drum surface. Follow the steps below to solve the problem.

a Make sure the machine is in the ready state.

b Press + or - to choose Machine Info.. Press OK.

c Press + or - to choose Drum Dot Print. Press OK to print out the drum dot check sheet.

d Turn off the machine's power switch. Disconnect all interface cables, and then unplug the AC power

cord.

e Press the front cover release button and then open the front cover.

f Hold the green handle of the drum unit. Pull the drum unit out until it stops.

125

Routine Maintenance

g Turn the green lock lever (1) at the left of the machine counterclockwise to the release position. Holding

the green handles of the drum unit, lift the front of the drum unit and remove it from the machine.

IMPORTANT

• Hold the green handles of the drum unit when you carry it. DO NOT hold the sides of the drum unit.

• We recommend that you place the drum unit and/or toner cartridge on a clean, flat surface with a piece of

disposable paper underneath it in case you accidentally spill or scatter toner.

• Handle the toner cartridge and the waste toner box carefully. If toner scatters on your hands or clothes,

wipe or wash it off with cold water at once.

• To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the

illustration.

126

Routine Maintenance

h Hold the handle of the toner cartridge and slightly push it to unlock. Then pull it out of the drum unit.

Repeat this for all the toner cartridges.

i Turn the drum unit over by holding the green handles. Make sure that the drum unit gears (1) are on the

left hand side.

j Read following information from the drum dot check sheet.

 Dot Color problem: The color of printed dots is the color of the drum you should clean.

 Dot location: The sheet has eight numbered columns. The number of the column with the printed dot

in it is used to find the dot position on the drum.

127

Routine Maintenance

k Confirm suspected area of the appropriate color drum by using the numbers beside the drum which

relate to the numbers of column.

l Turn the drum unit gear toward you by hand while looking at surface of the suspected area.

m When you have found the mark on the drum that matches the drum dot check sheet, wipe the surface

of the drum gently with a cotton swab until the mark on the surface comes off.

IMPORTANT

DO NOT clean the surface of the photosensitive drum with a sharp object.

128

Routine Maintenance

n Hold the handle of the toner cartridge and slide it into the appropriate colored section of the drum unit

until it clicks into place.

C - Cyan

M - Magenta

Y - Yellow

K - Black

o Make sure the green lock lever (1) is in the release position as shown in the illustration.

p Match the guide ends (2) of the drum unit to the c marks (1) on both sides of the machine, then gently

slide the drum unit into the machine until it stops at the green lock lever.

129

Routine Maintenance

q Turn the green lock lever (1) clockwise to the lock position.

r Push the drum unit in until it stops.

s Close the front cover of the machine.

t Connect interface cables and then plug the machine back in. Turn on the power switch.

130

Routine Maintenance

Cleaning the paper pick-up roller

a Turn off the machine's power switch. Disconnect all interface cables, and then unplug the AC power

cord.

b Pull the paper tray completely out of the machine.

c Tightly wring out a lint-free cloth soaked in lukewarm water, and then wipe the separator pad (1) of the

paper tray with it to remove dust.

d Wipe the two pick-up rollers (1) inside of the machine to remove dust.

e Put the paper tray back in the machine.

f Connect interface cables and then plug the machine back in. Turn on the power switch.

131

Routine Maintenance

Shipment of the machine

WARNING

This machine is heavy and weighs approximately 21.0 kg (46.3 lb). To prevent possible injuries at least two

people should lift the machine. Be careful not to pinch your fingers when you put the machine down.

If you use a Lower Tray, carry it separately from your machine.

IMPORTANT

When shipping the machine, the waste toner box must be removed from the machine and put in a plastic

bag, and then sealed. Failure to remove it and put it in a plastic bag before shipping may cause severe

damage to the machine and may void the warranty.

Note

• If for any reason you must ship your machine, carefully repack the machine in the original packaging to

avoid any damage during transit. The machine should be adequately insured with the carrier.

• For HL-4570CDWT users, the lower tray and the machine should be separately packed into each original

packing carton box, then pack them into the largest original carton box.

Make sure that you have the following parts for repacking:

1 Plastic bag for the waste toner box

2 Orange packing materials for locking the internal parts (4 pieces)

3 A piece of paper (A4 or Letter) to protect the belt unit (Please prepare by yourself)

132

Routine Maintenance

a Turn off the machine's power switch. Disconnect all interface cables, and then unplug the AC power

cord.

b Press the front cover release button and then open the front cover.

c Hold the green handle of the drum unit. Pull the drum unit out until it stops.

d Turn the green lock lever (1) at the left of the machine counterclockwise to the release position. Holding

the green handles of the drum unit, lift the front of the drum unit and remove it from the machine.

133

Routine Maintenance

IMPORTANT

• Hold the green handles of the drum unit when you carry it. DO NOT hold the sides of the drum unit.

• We recommend that you place the drum unit on a clean, flat surface with a piece of disposable paper

underneath it in case you accidentally spill or scatter toner.

• Handle the toner cartridge and the waste toner box carefully. If toner scatters on your hands or clothes,

wipe or wash it off with cold water at once.

• To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the

illustration.

e Hold the green handle of the belt unit with both hands and lift the belt unit up, then pull it out.

134

Routine Maintenance

f Remove two pieces of orange packing material and discard them.

Note

This step is only necessary when you are replacing the waste toner box for the first time, and is not

required for the replacement waste toner box. The orange packing pieces are installed at the factory to

protect your machine during shipment.

g Remove the waste toner box from the machine using the green handle, and then put it in a plastic bag

and seal the bag completely.

IMPORTANT

Handle the waste toner box carefully. If toner scatters on your hands or clothes, wipe or wash it off with

cold water at once.

135

Routine Maintenance

h Slide the belt unit back into the machine. Make sure the belt unit is level and fits firmly into place.

i Install orange packing materials to the drum unit as follows:

 Install one orange packing material (1) to secure the toner cartridges to the drum unit on the left and

right sides respectively.

 Install one orange packing material (2) to the drum's side surface on the left side only, as viewed from

the front.

 Install one orange packing material (3) to the drum's side protruding section on the right side.

136

Routine Maintenance

j Put a piece of paper (A4 or letter) on the belt unit to prevent damage to the belt unit.

k Make sure the green lock lever (1) is in the release position as shown in the illustration.

l Match the guide ends (2) of the drum unit to the c marks (1) on both sides of the machine, then gently

slide the drum unit into the machine until it stops at the green lock lever.

137

Routine Maintenance

m Turn the green lock lever (1) clockwise to the lock position.

n Push the drum unit in until it stops.

o Close the front cover of the machine.

p Put the Styrofoam piece (1) into the carton. Then put the waste toner box in the Styrofoam piece.

138

Routine Maintenance

q Wrap the machine with a plastic bag. Put the machine on the Styrofoam piece (1) and the Styrofoam

piece (2) on the top of the machine. Match the front side of the machine to the “FRONT” mark on each

Styrofoam piece.

FRONT

r Put the power cord into the Styrofoam piece (2).

s Close the carton and tape it shut.

139

Troubleshooting

You can correct most problems by yourself. If you need additional help, the Brother Solutions Center offers

the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com/.

(HL-4150CDN) In USA: Please go to the Brother Solutions Center at http://solutions.brother.com/ and click

Manuals on your model page to download the other manuals.

Identifying your problem

First, check the following:

 The AC power cord is connected properly and the machine is turned on.

 All of the protective parts have been removed.

 The toner cartridges and drum unit are installed properly.

 The front and back covers are fully closed.

 Paper is inserted properly in the paper tray.

 The interface cable is securely connected to the machine and the computer.

 The correct driver for the machine has been chosen and is installed.

 The computer is set up to connect to the correct machine port.

Machine does not print:

If you did not solve your problem with the above checks, identify your problem and then go to the page

suggested below.

 LCD Messages

(See LCD messages on page 141.)

 Paper handling

(See Paper handling on page 145 and Paper jams and how to clear them on page 146.)

 Other problems

(See Other problems on page 167.)

Pages are printed, but there are problems with:

 Print quality

(See Improving the print quality on page 160.)

 Printout is incorrect

(See Solving print problems on page 166.)

140

Troubleshooting

LCD messages

As with any sophisticated office product, errors may occur and consumable items may need to be replaced.

If this happens, your machine automatically stops printing, diagnoses the problem, and displays the resulting

message on the LCD to alert you. The most common error and maintenance messages are shown below.

You can clear most errors and routine maintenance messages by yourself, referring to the following tables.

If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.

Visit us at http://solutions.brother.com/.

If you cannot clear the problem, call the dealer you bought the machine from or Brother Customer Service.

Note

The LCD names for the paper trays are as follows.

• Standard paper tray: Tray 1

• Multi-purpose tray: MP

• Optional lower tray unit: Tray 2

Error messages

Error message

Cause

Action

Access Error

The device is removed from the

The USB device was removed while data was

USB direct interface while the data processing. Press Cancel. Reinsert the USB device

is processing.

and try to print with Direct Print.

Calibrate

Calibration failed.

 Turn off the machine. Wait a few seconds, then

turn it on again.

<The second line of the

LCD>

 Put in a new drum unit. (See Replacing the drum

unit on page 102.)

Calibration

failed. See

Troubleshooting

chapter in User's

Guide.

 Put in a new belt unit. (See Replacing the belt unit

on page 106.)

 Put in a waste toner box. (See Replacing the

waste toner box on page 110.)

 If the problem continues, call your dealer or

Brother Customer Service.

Cartridge Error

The toner cartridge is not installed

correctly.

Pull out the drum unit. Take out the toner cartridge

indicated on the LCD and then correctly re-install it in

the drum unit. Put the drum unit back in the machine.

If the problem continues, call your dealer or Brother

customer Service.

Condensation

Cover is Open

One of the issues that can cause

this error is that condensation may with the front cover fully opened. Then turn off the

form inside the machine after a

room temperature change.

Leave the machine turned on. Wait for 30 minutes

machine and close the cover. Turn it on again.

The cover indicated on the LCD is

not completely closed.

Close the cover that is indicated on the second line of

the LCD.

141

Troubleshooting

Error messages (continued)

Error message

Cause

Action

DIMM Error

 The DIMM is not installed

 Turn off the machine and remove the DIMM.

correctly.

 Confirm the DIMM meets the required

specifications. (For details, see SO-DIMM types

on page 86.)

 The DIMM is broken.

 The DIMM does not meet the

required specifications.

 Re-install the DIMM correctly. Wait a few seconds,

and then turn it on again.

 If this error message appears again, replace the

DIMM with a new one. (See Installing extra

memory on page 87.)

Drum Error

The corona wire on the drum unit

needs to be cleaned.

Clean the corona wires. (See Cleaning the corona

wires on page 121.)

Duplex Disabled

The back cover of the machine is

not closed completely.

Close the back cover of the machine.

<The second line of the

LCD>

Close the Back

Cover of the

machine.

Duplex Disabled

Although the size of paper in the

Make sure the paper tray contains only the size of

paper tray matches the paper size paper you select in either the control panel or printer

<The second line of the

LCD>

Load XX paper and

press Go.

that was selected from the control

panel or printer driver, the machine

has stopped printing when it

encountered an additional, different

size of paper in the tray. The LCD is

telling you to load only the selected

paper size.

driver, then press Go.

The paper tray was pulled out

before the machine completed

printing on both sides of the paper.

Re-install the paper tray and press Go.

Fuser Error

The temperature of the fuser unit

does not rise to a specified

temperature within the specified

time.

Turn the power switch off, wait a few seconds and

then turn it on again. Leave the machine for 15

minutes with the power on.

The fuser unit is too hot.

Jam XXX

The paper is jammed in the area

shown on the LCD.

Carefully pull out the jammed paper from the area

shown in Paper jams and how to clear them

on page 146.

Low Temperature

No Belt Unit

No Drum Unit

The room temperature is too low for Increase the room temperature to allow the machine

the machine to operate.

to operate.

The belt unit is not installed

correctly.

Re-install the belt unit. (See Belt unit on page 106.)

The drum unit is not installed

correctly.

Re-install the drum unit. (See Drum unit

on page 101.)

142

Troubleshooting

Error messages (continued)

Error message

Cause

Action

No Paper

The machine is out of paper or

Put the paper in the indicated paper tray. If the

paper is not correctly loaded in the problem is not resolved, the paper pick-up roller may

paper tray.

need to be cleaned. Clean the paper pick-up roller.

(See Cleaning the paper pick-up roller on page 131.)

No Toner

No Tray

The toner cartridge for the color

indicated on the second line of LCD the color indicated on the second line of LCD, and

is not installed correctly.

Pull out the drum unit. Take out the toner cartridge for

then put it back into the drum unit. (See Toner

cartridges on page 96)

The paper tray that is indicated on Re-install the paper tray that is indicated on the

the second line of the LCD is not

installed or not installed correctly.

second line of the LCD.

No Waste Toner

Out of Memory

The waste toner box is not installed Re-install the Waste Toner Box. (See Waste toner

correctly.

box on page 110.)

The machine’s memory is full.

If the LCD shows this error message when you print

the secure data, press Cancel and delete the

previously stored data.

Except in the case of printing secure data, add more

memory. (See Installing extra memory on page 87.)

Registration

Registration failed.

 Turn off the machine. Wait a few seconds, then

turn it on again.

<The second line of the

LCD>

 Put in a new belt unit. (See Replacing the belt unit

Registration

failed. See

Troubleshooting

chapter in User's

Guide.

on page 106.)

 If the problem continues, call your dealer or

Brother Customer Service.

Short Paper

The length of the paper in the tray is Open the back cover (back output tray) to let the

too short for the machine to deliver it printed paper out on the back output tray. Remove

to the Face-down output tray.

the printed pages and then press Go.

Size Error

The paper size defined in the printer Choose a paper size which is supported by each tray.

driver is not supported by the

defined tray.

(See Type and size of paper on page 2.)

Size Error DX

Size Mismatch

The paper size defined in the printer Press Cancel. Choose a paper size which is

driver is not usable for the automatic supported by the duplex tray. (See Type and size of

duplex printing.

paper on page 2.)

The paper in the indicated tray is not Put the same size paper in the paper tray that is

the correct size.

selected in the printer driver, and then press Go, or

select the size of paper you set in the indicated paper

tray.

Small Paper

Toner Error

The paper size specified in the

printer driver is too small for the

machine to deliver it to the

Face-down output tray.

Open the back cover (back output tray) to let the

printed paper out on the back output tray and then

press Go.

One or more toner cartridges are

not installed correctly.

Pull out the drum unit. Take out all the toner

cartridges, and then put them back into the drum unit.

143

Troubleshooting

Error messages (continued)

Error message

Cause

Action

Tray 2 Error

The optional lower tray is not

installed correctly.

Re-install the optional lower tray.

Unusable Device

An incompatible or defective device Remove the USB flash memory drive from the USB

has been connected to the USB

direct interface.

Direct Interface.

Maintenance messages

For the maintenance messages, see Routine Maintenance on page 89.

Call service messages

Call service message

Action

Print Unable ##

Turn off the machine. Wait a few seconds, then turn it on again. If this does not clear

the error, call your dealer or a Brother Customer Service.

144

Troubleshooting

Paper handling

First, make sure that you are using paper that meets Brother recommended paper specifications. (See Type

and size of paper on page 2.)

Problem

Recommendation

The machine does not feed

paper.

 If there is paper in the paper tray, make sure it is straight. If the paper is curled,

straighten it before printing. Sometimes it is helpful to remove the paper. Turn the

stack over and put it back in the paper tray. If the paper continues to curl, replace

the paper.

 Reduce the amount of paper in the paper tray, and then try again.

 Make sure that manual feed mode is not chosen in the printer driver.

 Clean the paper pick-up roller. See Cleaning the paper pick-up roller

on page 131.

The machine does not feed

paper from the MP tray.

 Make sure that you have chosen MP tray in Paper Source of the printer driver.

The machine does not feed

envelopes.

 The machine can feed envelopes from the MP tray. You must set up your

application to print on the size of envelopes you are using. This is usually done in

the page setup or document setup menu of your software. (See your application

manual.)

A paper jam has occurred.

The machine does not print.

 Clear the jammed paper. (See Paper jams and how to clear them on page 146.)

 Make sure that the cable is connected to the machine.

 Make sure the machine is powered on and that no error messages on the LCD.

 Make sure that you have chosen the correct printer driver.

When printing on normal paper,  Change the printer driver setting in Media Type to a thin setting.

it creases.

 Open the back cover and check the fuser rollers for any jammed paper.

The paper slides off the top

output tray.

 Lift up the support flap.

145

Troubleshooting

Paper jams and how to clear them

If paper jams inside the machine, the machine will stop. One of the following LCD messages will appear to

tell you where to find the jammed paper.

 Jam MP Tray(1)

Paper jam in the MP tray. (See page 147.)

 Jam Tray 1(2)

Paper jam in the standard paper tray (Tray 1). (See page 147.)

 Jam Tray 2(3)

Paper jam in the lower tray (Tray 2). (See page 147.)

 Jam Duplex(4)

Paper jam underneath the standard paper tray (Tray 1) or in the fuser unit. (See page 150.)

 Jam Rear(5)

Paper jam where the paper comes out of the machine. (See page 153.)

 Jam Inside(6)

Paper jam inside the machine. (See page 156.)

If the error message still appears on the LCD after you remove the jammed paper, there may be more paper

jammed somewhere else. Check the machine thoroughly.

Note

Always remove all paper from the paper tray and straighten the stack when you add new paper. This helps

prevent multiple sheets of paper from feeding through the machine at one time and prevents paper jams.

146

Troubleshooting

Jam MP Tray (paper jam in the MP tray)

Jam MP Tray

If a paper jam occurs inside the MP tray, follow these steps:

a Remove the paper from the MP tray.

b Remove any jammed paper from in and around the MP Tray.

c Fan the paper stack, and then put it back in the MP tray.

d When loading paper in the MP tray, make sure that the paper stays under the maximum paper height

guides on both sides of the tray.

e Press Go to resume printing.

Jam Tray 1 / Jam Tray 2 (Paper jam inside the paper tray)

Note

The LCD names for the paper trays are as follows.

• Standard paper tray: Tray1

• Optional lower tray: Tray2

Jam Tray 1

Jam Tray 2

147

Troubleshooting

If a paper jam occurs inside the paper tray, follow these steps:

a Pull the paper tray completely out of the machine.

WARNING

DO NOT touch the shaded parts shown in the illustration. These rollers may be rotating at high speed and

can pinch or entrap your hand.

148

Troubleshooting

b Use both hands to slowly pull out the jammed paper.

Note

Pulling out the jammed paper downward allows you to remove the paper easier.

c Make sure that the paper is below the maximum paper mark (b b b). While pressing the green

paper-guide release lever, slide the paper guides to fit the paper size. Make sure that the guides are

firmly in the slots.

d Put the paper tray firmly back in the machine.

149

Troubleshooting

Jam Duplex (paper jam underneath the standard paper tray (tray 1) or in the

fuser unit)

Jam Duplex

If a paper jam occurs inside the duplex unit, follow these steps:

a Leave the machine turned on for 10 minutes to cool down.

b Pull the paper tray completely out of the machine and check inside the machine.

WARNING

DO NOT touch the shaded parts shown in the illustration. These rollers may be rotating at high speed and

can pinch or entrap your hand.

150

Troubleshooting

c If paper is not caught inside the machine, check underneath the paper tray.

Note

Do not put the paper tray back in at this point.

d If the paper is not caught in the paper tray, open the back cover.

WARNING

After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the

machine to cool down before you touch the internal parts of the machine.

151

Troubleshooting

e Pull out the jammed paper slowly.

f Fully close the back cover.

g Put the paper tray back in the machine.

152

Troubleshooting

Jam Rear (Paper jam behind the back cover)

Jam Rear

If a paper jam occurs behind the back cover, follow these steps:

a Leave the machine turned on for 10 minutes to cool down.

b Open the back cover.

WARNING

After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the

machine to cool down before you touch the internal parts of the machine.

153

Troubleshooting

c Pull the green tabs (2) at the left and right hand sides toward you and fold down the fuser cover (1).

Note

If the envelope levers (3) inside the back cover are pulled down to the envelope position, lift these levers

to the original position before pulling the green tabs (2) down.

d Using both hands, gently pull the jammed paper out of the fuser unit.

154

Troubleshooting

e Close the fuser cover (1).

Note

If you print on envelopes, pull down the envelope levers (2) to the envelope position again before closing

the back cover.

f Close the back cover.

155

Troubleshooting

Jam Inside (Paper jam inside the machine)

Jam Inside

If a paper jam occurs inside the machine, follow these steps:

a Turn off the machine's power switch and unplug the AC power cord.

b Press the front cover release button and then open the front cover.

c Hold the green handle of the drum unit. Pull the drum unit out until it stops.

156

Troubleshooting

d Turn the green lock lever (1) at the left of the machine counterclockwise to the release position. Holding

the green handles of the drum unit, lift the front of the drum unit and remove it from the machine.

IMPORTANT

• Hold the green handles of the drum unit when you carry it. DO NOT hold the sides of the drum unit.

• We recommend that you place the drum unit on a clean, flat surface with a sheet of disposable paper or

cloth underneath it in case you accidentally spill or scatter toner.

• To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the

illustration.

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Troubleshooting

e Pull out the jammed paper slowly.

IMPORTANT

To avoid print quality problems, DO NOT touch the shaded parts shown in the illustration.

f Make sure the green lock lever (1) is in the release position as shown in the illustration.

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Troubleshooting

g Match the guide ends (2) of the drum unit to the c marks (1) on both sides of the machine, then gently

slide the drum unit into the machine until it stops at the green lock lever.

h Turn the green lock lever (1) clockwise to the lock position.

i Push the drum unit in until it stops.

j Close the front cover of the machine.

Note

If you turn off the machine during Jam Inside, the machine will print incomplete data from your computer.

Before you turn on the machine, delete the print spool job on your computer.

k Plug the machine back in, and then turn on the power switch.

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Troubleshooting

Improving the print quality

If you have a print quality problem, print a test page first (see Machine Info. on page 71). If the printout looks

good, the problem is probably not the machine. Check the interface cable or try the machine on another

computer. If the printout has a quality problem, check the following steps first. And then, if you still have a

print quality problem, check the chart below and follow the recommendations.

Note

Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability.

a To get the best print quality, we suggest using the recommended paper. Check that you use the paper

that meets our specifications. (See Acceptable paper and other print media on page 2.)

b Check that the drum unit and toner cartridges are installed properly.

Examples of poor print quality

Recommendation

White lines, bands or ribbing

across the page

 Put in a new drum unit. (See Replacing the drum unit on page 102.)

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

Colors are light or unclear on the

whole page

 Make sure toner save mode is off in the control panel or the printer driver.

 Make sure that the media type setting in the driver matches the type of paper

you are using. (See Type and size of paper on page 2.)

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 Shake all four toner cartridges gently.

 Wipe the scanner windows with a dry lint-free soft cloth. (See Cleaning the

inside of the machine on page 117.)

 Perform the calibration. (See Color Calibration on page 83.)

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Troubleshooting

Examples of poor print quality

Recommendation

White streaks or bands down the

page

 Wipe the scanner windows with a dry lint-free soft cloth. (See Cleaning the

inside of the machine on page 117.)

 Clean the drum unit. (See Cleaning the drum unit on page 125.)

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 Identify the missing color and put in a new toner cartridge. (See Replacing the

toner cartridges on page 97.)

To identify the color of the toner cartridge, visit us at

http://solutions.brother.com/ to view our FAQs and troubleshooting tips.

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

Colored streaks or bands down the  Clean all four corona wires (one for each color) inside the drum unit by sliding

page

the green tab. (See Cleaning the corona wires on page 121.)

 Make sure the corona wire green tabs are at their home positions (a).

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 Replace the toner cartridge that matches the color of the streak or band. (See

To identify the color of the toner cartridge, visit us at

http://solutions.brother.com/ to view our FAQs and troubleshooting tips.

 Put in a new drum unit. (See Replacing the drum unit on page 102.)

Colored lines across the page

 If colored lines appear at 30 mm (1.2 in.) intervals, replace the toner cartridge

that matches the color of the line. (See Replacing the toner cartridges

on page 97.)

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

To identify the color of the toner cartridge, visit us at

http://solutions.brother.com/ to view our FAQs and troubleshooting tips.

 If colored lines appear at 94 mm (3.7 in.) intervals, put in a new drum unit.

(See Replacing the drum unit on pages 102.)

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Troubleshooting

Examples of poor print quality

Recommendation

White spots or hollow print

 Make sure that the media type setting in the driver matches the type of paper

you are using. (See Type and size of paper on page 2.)

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 Check the machine’s environment. Conditions such as high humidity can

cause white spots or hollow print.

Completely blank or some colors

are missing

 Put in a new toner cartridge. (See Replacing the toner cartridges on page 97.)

To identify the color of the toner cartridge, visit us at

http://solutions.brother.com/ to view our FAQs and troubleshooting tips.

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 Put in a new drum unit. (See Replacing the drum unit on page 102.)

Colored spots at 94mm

 If the problem is not solved after printing a few pages, the drum may have

foreign material, such as glue from a label, stuck on the drum surface. Clean

the drum unit. (See Cleaning the drum unit on page 125.)

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 Put in a new drum unit. (See Replacing the drum unit on page 102.)

94 mm

(3.7 in.)

94 mm

(3.7 in.)

Colored spots at 30mm

 Identify the color causing the problem and put in a new toner cartridge. (See

To identify the color of the toner cartridge, visit us at

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

http://solutions.brother.com/ to view our FAQs and troubleshooting tips.

30 mm (1.2 in.)

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Troubleshooting

Examples of poor print quality

Recommendation

Toner scatter or toner stain

 Check the machine’s environment. Conditions such as high humidity and high

temperatures may cause this print quality problem.

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 Identify the color causing the problem and put in a new toner cartridge. (See

To identify the color of the toner cartridge, visit us at

http://solutions.brother.com/ to view our FAQs and troubleshooting tips.

 If the problem continues, put in a new drum unit. (See Replacing the drum unit

on page 102.)

The color of your printouts is not

what you expected

 Make sure toner save mode is off in the control panel or the printer driver.

 Perform the calibration. (See Color Calibration on page 83.)

 Adjust the color by using the custom setting in the driver and by using the

control panel. Colors the machine can print and colors you see on a monitor

are different. The machine may not be able to reproduce the colors on your

monitor. (See Color Correction on page 80.)

 If colors appear in the printed gray areas, make sure there is a check in the

Improve Gray Color check box of the printer driver. See

Improve Gray Color in Settings Dialog on page 32 (For Windows printer

driver), Advanced options on page 45 (For Windows BR-Script printer

driver) or Print Settings on page 54 (For Macintosh printer driver).

 If shaded areas look dull, remove the check from the Improve Gray Color

check box of the printer driver.

 If a printed black graphic is too light, choose Enhance Black Printing mode

in the printer driver. See Enhance Black Printing in Settings Dialog

on page 32 (For Windows printer driver), Advanced options on page 45 (For

Windows BR-Script printer driver) or Print Settings on page 54 (For

Macintosh printer driver).

 Identify the color causing the problem and put in a new toner cartridge. (See