BROTHER HL 2270DW 02 User Manual

Quick Setup Guide  
HL-2135W /  
HL-2270DW  
Start Here  
Before using this machine for the first time, read this Quick Setup Guide to setup and install your machine.  
To view the Quick Setup Guide in other languages, please visit http://solutions.brother.com/.  
Note  
Not all models are available in all countries.  
WARNING indicates a potentially hazardous situation which, if not avoided,  
could result in death or serious injuries.  
CAUTION indicates a potentially hazardous situation which, if not avoided, may  
result in minor or moderate injuries.  
Unpack the machine and check the components  
1
Quick Setup Guide  
Safety and Legal  
Booklet  
Documentation/  
Installation CD-ROM(s)  
AC Power Cord  
Drum Unit and Toner Cartridge Assembly  
(pre_installed)  
WARNING  
• Plastic bags are used in the packaging of your machine. Plastic bags are not toys. To avoid danger of  
suffocation, please keep these bags away from babies and children and dispose of them properly.  
Note  
• Keep a minimum gap around the machine as shown in the illustration.  
100mm(4 in.)  
100mm  
(4 in.)  
100mm  
(4 in.)  
120mm  
(4.72 in.)  
• We recommend that you save the original packaging.  
• The components included in the box may differ depending on your country.  
• If for any reason you must ship your machine, carefully repack the machine in the original packaging to  
avoid any damage during transit. The machine should be adequately insured with the carrier. How to repack  
the machine, see Packing and shipping the machine in the User’s Guide.  
• The illustrations in this guide show the HL-2270DW.  
The interface cable is not a standard accessory. Buy the appropriate interface cable for the interface you want to use (USB or Network).  
USB cable  
It is recommended to use a USB 2.0 cable (Type A/B) that is no more than 2 meters (6 feet) long.  
Network cable  
Use a straight-through Category5 (or greater) twisted-pair cable for 10BASE-T or 100BASE-TX Fast Ethernet Network.  
ENG Version 0  
1
d
Put paper in the tray and make sure:  
Load paper in the paper  
tray  
The paper is below the maximum paper mark  
(b b b).  
3
Over filling the paper tray will cause paper  
jams.  
a
b
Pull the paper tray completely out of the  
machine.  
The side to be printed on must be face down.  
The paper guides touch the sides of the  
paper so it will feed properly.  
While pressing the green paper-guide release  
lever, slide the paper guides to fit the paper  
size you are loading in the tray. Make sure that  
the guides are firmly in the slots.  
e
Put the paper tray firmly back in the machine.  
Make sure that it is completely inserted into the  
machine.  
Note  
For Legal or Folio size paper, press the release  
button in the bottom of the paper tray and then  
pull out the back of the paper tray.  
For more information about recommended  
paper, See Recommended paper and print  
media in the User's Guide.  
(Legal or Folio size paper are not available in  
some regions.)  
c
Fan the stack of paper well to avoid paper jams  
and misfeeds.  
3
Print a test page  
4
IMPORTANT  
DO NOT connect the interface  
cable yet.  
a
Connect the AC power cord to the machine and  
then connect it to an AC power outlet.  
b
Turn on the machine power switch.  
c
d
After the machine has finished warming up, the  
Ready LED stops blinking and stays green.  
Press Go. The machine will print a test page.  
Check that the test page has printed correctly.  
Note  
This function will not be available after the first  
print job you send from your computer.  
4
Choose your connection type  
5
For USB Interface Users  
®
For Wired Network (HL-2270DW only)  
®
For Wireless Network  
®
Windows and Macintosh,  
Note  
You can download the latest drivers and utilities for your machine from the Brother Solutions Center at  
5
®
USB  
Windows  
®
For USB Interface Cable Users for Windows  
Note  
Before you install  
®
®
For Windows Vista and Windows 7 users,  
when the User Account Control screen  
appears, click Allow or Yes.  
6
c
Follow the on-screen instructions until this  
screen appears.  
IMPORTANT  
• If there are any programs running, close them.  
• The screens may differ depending on your  
operating system.  
a
Make sure that your computer is ON and you  
are logged on with Administrator rights.  
b
Turn off the machine and make sure the USB  
interface cable is NOT connected to the machine,  
and then begin installing the printer driver. If you  
have already connected the cable, disconnect it.  
d
e
Connect the USB cable to the USB connector  
on the machine marked with the symbol,  
and then connect the cable to your computer.  
Install the printer driver  
Turn the machine on, and follow the on-screen  
instructions to complete setup.  
7
The installation is now  
complete.  
a
Put the installation CD-ROM into your CD-ROM  
drive. If prompted, select your model and language.  
Finish  
Note  
Note  
If the Brother screen does not appear  
automatically, go to My Computer (Computer),  
double-click the CD-ROM icon, and then  
double-click start.exe.  
• Depending on your security settings, a  
Windows Security or antivirus software window  
may appear when using the machine or its  
software. Please allow or permit the window to  
continue.  
b
Click Install Printer Driver, and click Yes if  
you accept the license agreement.  
• XML Paper Specification Printer Driver  
The XML Paper Specification Printer Driver is  
the most suitable driver when printing from the  
applications that use the XML Paper  
Specification documents. Please download the  
latest driver by accessing the Brother Solutions  
6
 
USB  
Macintosh  
For USB Interface Cable Users for Macintosh  
Before you install  
Install the printer driver  
6
7
a
b
Put the installation CD-ROM into your  
CD-ROM drive.  
IMPORTANT  
• For the latest drivers and information on the  
Mac OS X you are using, visit  
Double-click the Start Here OSX icon. Follow  
the on-screen instructions.  
• For Mac OS X 10.4.0 to 10.4.10 users,  
upgrade to Mac OS X 10.4.11 - 10.6.x.  
a
Make sure your machine is plugged in and your  
Macintosh is switched ON. You must be logged  
on with Administrator rights.  
b
Connect the USB cable to the USB connector  
Note  
It may take a few minutes for installation to  
complete.  
on the machine marked with the  
symbol,  
and then connect the cable to your Macintosh.  
c
Follow the on-screen instructions until this  
screen appears. Choose your machine from  
the list, and then click OK.  
IMPORTANT  
• DO NOT connect the printer to a USB port on  
a keyboard or a non-powered USB hub.  
d
When this screen appears, click Next.  
• Connect the printer directly to your  
computer.  
c
Make sure the machine power switch is on.  
Note  
When the Brother Support screen appears,  
make your selection and follow the on-screen  
instructions.  
The installation is now  
complete.  
Finish  
7
 
®
Wired Network  
Windows  
®
For Wired Network Cable Users for Windows  
(For Peer-to-Peer network users) (HL-2270DW only)  
c
Connect the network cable to the LAN  
Before you install  
connector marked with a  
symbol and then  
6
connect it to a free port on your hub.  
TCP/IP  
TCP/IP  
a Router  
b Machine  
d
Make sure the machine power switch is on.  
Note  
If you are going to connect the machine to your  
network, we recommend that you contact your  
system administrator prior to installation.  
a
Make sure that your computer is ON and you  
are logged on with Administrator rights.  
IMPORTANT  
• If there are any programs running, close  
them.  
• The screens may differ depending on your  
operating system.  
b
Remove the protective cap from the LAN  
connector.  
8
 
®
Wired Network  
Windows  
Note  
Install the printer driver  
• If you use a specified IP Address for the  
machine, you must set the Boot Method to  
Static by using the BRAdmin Light. For more  
information, See Changing your machine’s  
7
a
Put the installation CD-ROM into your  
CD-ROM drive. If prompted, select your model  
and language.  
network settings in the Network User’s Guide.  
• Depending on your security settings, a  
Windows Security or antivirus software window  
may appear when using the machine or its  
software. Please allow or permit the window to  
continue.  
Note  
If the Brother screen does not appear  
automatically, go to My Computer (Computer),  
double-click the CD-ROM icon, and then  
double-click start.exe.  
• XML Paper Specification Printer Driver  
The XML Paper Specification Printer Driver is  
the most suitable driver when printing from the  
applications that use the XML Paper  
b
Click Install Printer Driver, and click Yes if  
you accept the license agreement.  
Specification documents. Please download the  
latest driver by accessing the Brother Solutions  
Note  
®
®
For Windows Vista and Windows 7 users,  
when the User Account Control screen  
appears, click Allow or Yes.  
c
Follow the on-screen instructions to complete  
setup.  
Note  
You can find your machine's IP Address and the  
node name by printing out the Printer Settings  
The installation is now  
complete.  
Finish  
9
®
Wired Network  
Windows  
®
For Wired Network Cable Users for Windows  
(For shared network users) (HL-2270DW only)  
Before you install  
Install the printer driver  
6
7
a
Put the installation CD-ROM into your  
CD-ROM drive. If prompted, select your model  
and language.  
Note  
If the Brother screen does not appear  
automatically, go to My Computer (Computer),  
double-click the CD-ROM icon, and then  
double-click start.exe.  
TCP/IP  
b
Click Install Printer Driver, and click Yes if  
you accept the license agreement.  
a Client computer  
b Also known as “Server” or “Print server”  
c TCP/IP or USB  
d Machine  
Note  
If you are going to connect the machine to your  
network, we recommend that you contact your  
system administrator prior to installation.  
Note  
®
®
For Windows Vista and Windows 7 users,  
when the User Account Control screen  
appears, click Allow or Yes.  
a
Make sure that your computer is ON and you  
are logged on with Administrator rights.  
IMPORTANT  
• If there are any programs running, close  
them.  
c
Follow the on-screen instructions until this  
screen appears. Choose your machine’s  
queue, and then click OK.  
• The screens may differ depending on your  
operating system.  
b
Make sure the machine power switch is on.  
Note  
Contact your administrator if you do not know the  
location or the name of the machine queue on the  
network.  
10  
 
®
Wired Network  
Windows  
d
Follow the on-screen instructions to complete  
setup.  
The installation is now  
complete.  
Finish  
Note  
• Depending on your security settings, a  
Windows Security or antivirus software window  
may appear when using the machine or its  
software. Please allow or permit the window to  
continue.  
• XML Paper Specification Printer Driver  
The XML Paper Specification Printer Driver is  
the most suitable driver when printing from the  
applications that use the XML Paper  
Specification documents. Please download the  
latest driver by accessing the Brother Solutions  
11  
Wired Network  
Macintosh  
For Wired Network Cable Users for Macintosh (HL-2270DW only)  
Before you install  
Install the printer driver  
6
7
a
b
Put the installation CD-ROM into your  
CD-ROM drive.  
IMPORTANT  
• For the latest drivers and information on the  
Mac OS X you are using, visit  
Double-click the Start Here OSX icon. Follow  
the on-screen instructions.  
• For Mac OS X 10.4.0 to 10.4.10 users,  
upgrade to Mac OS X 10.4.11 - 10.6.x.  
a
Make sure your machine is plugged in and your  
Macintosh is switched ON. You must be logged  
on with Administrator rights.  
b
Remove the protective cap from the LAN  
connector.  
Note  
It may take a few minutes for installation to  
complete.  
c
Follow the on-screen instructions until this  
screen appears. Choose your machine from  
the list, and then click OK.  
c
d
Connect the network cable to the LAN  
connector marked with a  
symbol and then  
Note  
connect it to a free port on your hub.  
• If there is more than one of the same model  
connected on your network, the MAC Address  
(Ethernet Address) will be displayed after the  
model name.  
• You can find your machine’s MAC Address  
(Ethernet Address) and IP Address by printing  
out the Printer Settings Page. See Print the  
Make sure the machine power switch is on.  
12  
 
Wired Network  
Macintosh  
d
When this screen appears, click Next.  
Note  
When the Brother Support screen appears,  
make your selection and follow the on-screen  
instructions.  
The installation is now  
complete.  
Finish  
Note  
If you use a specified IP Address for the machine,  
you must set the Boot Method to Static by using  
the BRAdmin Light. For more information, See  
Changing your machine’s network settings in the  
Network User’s Guide.  
13  
For Wireless Network Users  
For Wireless Network Interface Users  
Before you begin  
6
First you must configure the wireless network settings of your machine to communicate with your network access  
point/router. After the machine is configured to communicate with your access point/router, computers on your  
network will have access to the machine. To use the machine from these computers, you will need to install the  
printer driver. The following steps will guide you through the configuration and installation process.  
IMPORTANT  
• If you are going to connect the machine to your network, we recommend that you contact your  
system administrator prior to installation. You must know your wireless network settings before you  
proceed with this installation.  
• If you have previously configured the wireless settings of the machine, you must reset the print  
server back to its factory default settings.  
1. Turn off the machine.  
2. Make sure that the front cover is closed and the power cord is plugged in.  
3. Hold down Go as you turn on the power switch. Keep Go pressed down until all the LEDs light up  
and then Ready LED turns off.  
4. Release Go. Make sure that all the LEDs turn off.  
5. Press Go six times. Make sure that all the LEDs light up to indicate the print server has been reset  
to its factory default settings. The machine will restart.  
Note  
• To achieve optimum results with normal everyday document printing, place the Brother machine as close  
to the network access point/router as possible with minimal obstructions. Large objects and walls between  
the two devices as well as interference from other electronic devices can affect the data transfer speed of  
your documents.  
Due to these factors, wireless may not be the best method of connection for all types of documents and  
applications. If you are printing large files, such as multi-page documents with mixed text and large graphics,  
you may want to consider choosing wired Ethernet for a faster data transfer or USB for the fastest  
throughput speed.  
• Although the Brother HL-2270DW can be used in both a wired and wireless network, only one of the  
connection methods can be used at a time.  
• The screens are based on HL-2270DW.  
Infrastructure Mode  
a Access point/router  
b Wireless Network machine (your machine)  
c Wireless capable computer connected to  
the access point/router  
d Wired computer connected to the access  
point/router  
14  
 
For Wireless Network Users  
Confirm your network environment (Infrastructure Mode)  
7
The following instructions will offer two methods for installing your Brother machine in a wireless network  
environment.  
Note  
To setup your machine in any other wireless environment, you can find instructions in the Network User’s  
Guide.  
a
If your WLAN access point/router does not support Wi-Fi Protected Setup or AOSS™, write down  
the wireless network settings of your WLAN access point/router.  
IMPORTANT  
Please do not contact Brother Customer Service for assistance without the wireless security  
information. We cannot assist you in locating your Network Security Settings.  
SSID (Network Name)  
Network Key (Security Key/Encryption Key)  
For example:  
SSID (Network Name)  
HELLO  
Network Key (Security Key/Encryption Key)  
12345678  
Note  
If you do not know this information (SSID (Network Name) and Network Key (Security Key/Encryption  
Key)) you cannot continue the wireless setup.  
How can I find this information (SSID (Network Name) and Network Key (Security Key/Encryption Key))  
1) You should see the documentation provided with your WLAN access point/router.  
2) The initial network name could be the manufacturer’s name or the model name.  
3) If you do not know the security information, please consult the router manufacturer, your system  
administrator or internet provider.  
Now go to  
For Windows® Users go to page 18  
For Macintosh Users go to page 24  
b
If your WLAN access point/router supports automatic wireless mode  
(Wi-Fi Protected Setup or AOSS™)  
Now go to  
For Windows® Users go to page 16  
For Macintosh Users go to page 22  
15  
 
®
Wireless Network  
Windows  
Configuration using the automatic wireless (one-push) method  
e
Click Wireless Network Connection and click  
Next.  
Configure the wireless  
settings and install the  
printer driver  
8
a
Confirm your WLAN access point/router has  
the Wi-Fi Protected Setup or AOSS™ symbol  
as shown below.  
Note  
®
®
For Windows Vista and Windows 7 users,  
when the User Account Control screen  
appears, click Allow or Yes.  
Note  
If your WLAN access point/router supports  
Wi-Fi Protected Setup (PIN Method) and you  
want to configure your machine using the PIN  
(Personal Identification Number) Method, See  
Using the PIN Method of Wi-Fi Protected Setup in  
the Network User’s Guide.  
f
Choose Brother Peer-to-Peer Network  
Printer, and then click Next.  
b
Place the Brother machine within range of your  
Wi-Fi Protected Setup or AOSS™ access  
point/router. The range may differ depending  
on your environment. Refer to the instructions  
provided with your access point/router.  
c
Put the installation CD-ROM into your CD-  
ROM drive. If prompted, select your model and  
language.  
Note  
Choose the option of the Firewall setting, and  
then click Next.  
Note  
g
Choose Yes, my Access Point supports  
WPS or AOSS and I want to use them and  
click Next.  
If the Brother screen does not appear  
automatically, go to My Computer (Computer),  
double-click the CD-ROM icon, and then  
double-click start.exe.  
d
Click Install Printer Driver, and click Yes if  
you accept the license agreement.  
16  
 
®
Wireless Network  
Windows  
h
Press the wireless setup button located at the  
back of the machine for less than 2 seconds as  
shown in the illustration below.  
l
Click Next.  
m
Check the box after you confirm that you have  
completed the wireless settings, and then click  
Next.  
Note  
• Use a pointy object such as a ballpoint pen to  
press the button.  
• Do not press the button for 3 seconds or more,  
since the machine will change to the PIN  
Method of the Wi-Fi Protected Setup mode.  
i
j
This feature will automatically detect which  
mode (Wi-Fi Protected Setup or AOSS™) your  
access point/router uses to configure your  
machine for 2 minutes.  
Install the printer driver  
Push the Wi-Fi Protected Setup or AOSS™  
button on your WLAN access point/router. See  
the user’s guide for your WLAN access  
point/router for instructions.  
IMPORTANT  
DO NOT try to cancel any of the screens  
during this installation.  
n
Follow the on-screen instructions to complete  
setup.  
The installation is now  
complete.  
Finish  
Note  
• If you use a specified IP Address for the  
machine, you must set the Boot Method to  
Static by using the BRAdmin Light. For more  
information, See Changing your machine’s  
network settings in the Network User’s Guide.  
k
The machine LED's will indicate the connection  
A WLAN report will automatically be printed. If  
the connection failed, check the error on the  
printed report and refer to  
• Depending on your security settings, a  
Windows Security or antivirus software window  
may appear when using the machine or its  
software. Please allow or permit the window to  
continue.  
• XML Paper Specification Printer Driver  
The XML Paper Specification Printer Driver is  
the most suitable driver when printing from the  
applications that use the XML Paper  
Specification documents. Please download the  
latest driver by accessing the Brother Solutions  
17  
®
Wireless Network  
Windows  
Configuration in Infrastructure mode, temporally using a USB or Ethernet  
(LAN) cable  
d
Choose Brother Peer-to-Peer Network  
Printer, and then click Next.  
Configure the wireless  
settings and install the  
printer driver  
8
IMPORTANT  
• You need to temporarily use a USB cable or  
Ethernet cable (HL-2270DW only) during  
configuration (cable not included).  
• You must have the wireless settings you  
wrote down for your network in step 7 on  
page 15 before you proceed.  
Note  
Choose the option of the Firewall setting, and  
then click Next.  
a
Put the installation CD-ROM into your CD-ROM  
drive. If prompted, select your model and language.  
e
Choose No, and then click Next.  
Note  
If the Brother screen does not appear  
automatically, go to My Computer (Computer),  
double-click the CD-ROM icon, and then  
double-click start.exe.  
b
Click Install Printer Driver, and click Yes if  
you accept the license agreement.  
f
Read the Important Notice. Check the box  
after you confirm the SSID and Network Key,  
and then click Next.  
c
Choose Wireless Network Connection and  
then click Next.  
g
For USB cable users, go to h.  
(HL-2270DW only) For Ethernet cable users,  
go to j.  
Note  
®
®
For Windows Vista and Windows 7 users,  
when the User Account Control screen  
appears, click Allow or Yes.  
18  
   
®
Wireless Network  
Windows  
h
i
Choose Temporarily use a USB cable  
(Recommended) and then click Next.  
k
Remove the protective cap from the LAN  
connector.  
Temporarily connect the USB cable (not  
included) directly to the computer and the  
machine.  
l
Temporarily connect the Brother wireless  
device to your access point using a network  
cable (not included) and click Next.  
Go to Step n.  
j
Choose Temporarily use an Ethernet (LAN)  
cable and then click Next.  
m
Choose the machine you wish to configure,  
and click Next. If the list is blank, check if the  
access point and the machine are powered on,  
and then click Refresh.  
Note  
The default Node name is "BRNxxxxxxxxxxxx".  
19  
   
®
Wireless Network  
Windows  
n
o
If the confirmation screen appears, check the  
box and click Next. When the following screen  
appears, check Yes if you want to connect with  
the listed SSID. Click Next and go to r.  
p
If your network is not configured for  
Authentication and Encryption, the following  
screen will appear. To continue configuration,  
click OK and go to r.  
q
Enter the Network Key and then enter the key  
again in Confirm Network Key, then click  
Next.  
The wizard will search for wireless networks  
available from your machine. Choose the SSID  
that your checked in advance on page 15), and  
then click Next.  
r
Click Next. The settings will be sent to your  
machine.  
Note  
• If the list is blank, check that the access point  
has power and is broadcasting the SSID, and  
then see if the machine and the access point  
are within range for wireless communication.  
Then, click Refresh.  
• If your access point is set to not broadcast the  
SSID you can manually add it by clicking the  
Advanced button. Follow the on-screen  
instructions for entering the Name (SSID), and  
then click Next.  
Note  
• The settings will remain unchanged if you click  
Cancel.  
• If you want to manually enter the IP address  
settings of your machine, click Change IP  
Address and enter the necessary IP address  
settings for your network.  
• (For USB cable users) If the wireless setup  
failure screen appears, click Retry and try  
starting from step o again.  
s
For USB cable users, go to w.  
(HL-2270DW only) For Ethernet cable users,  
go to t.  
20  
     
®
Wireless Network  
Windows  
t
A wireless LAN report will automatically be  
printed.  
(For LAN cable users)  
Disconnect the network cable between your  
access point and the machine, and click Next.  
<< WLAN report >>  
*******************************************************  
Connection : OK  
*
*******************************************************  
u
Choose the status as it is shown for the  
Connection on the wireless LAN report. Click Next.  
If your status is "Connection:OK", go to step  
If your status is "Connection:Failed", go to step  
Wireless setup is completed.  
Install the printer driver  
w.  
x
Follow the on-screen instructions to complete  
setup.  
v.  
The installation is now  
complete.  
Finish  
Note  
• If you use a specified IP Address for the  
machine, you must set the Boot Method to  
Static by using the BRAdmin Light. For more  
information, See Changing your machine’s  
network settings in the Network User’s Guide.  
v
Click Finish. Wireless setup failed as it was  
unable to associate with a wireless network.  
Check the error code on the printed wireless  
LAN report and refer to  
Troubleshooting on page 28. Then try starting  
from step b again.  
• Depending on your security settings, a  
Windows Security or antivirus software window  
may appear when using the machine or its  
software. Please allow or permit the window to  
continue.  
• XML Paper Specification Printer Driver  
The XML Paper Specification Printer Driver is  
the most suitable driver when printing from the  
applications that use the XML Paper  
Specification documents. Please download the  
latest driver by accessing the Brother Solutions  
w
(For USB cable users)  
Disconnect the USB cable between the  
computer and the machine.  
21  
     
Wireless Network  
Macintosh  
Configuration using the automatic wireless (one-push) method  
f
Choose Yes, my Access Point supports  
WPS or AOSS™ and I want to use them, and  
then click Next.  
Configure the wireless  
settings and install the  
printer driver  
8
a
Confirm your WLAN access point/router has  
the Wi-Fi Protected Setup or AOSS™ symbol  
as shown below.  
g
Press the wireless setup button located at the  
back of the machine for less than 2 seconds as  
shown in the illustration below.  
Note  
If your WLAN access point/router supports  
Wi-Fi Protected Setup (PIN Method) and you  
want to configure your machine using the PIN  
(Personal Identification Number) Method, See  
Using the PIN Method of Wi-Fi Protected Setup in  
the Network User’s Guide.  
b
Place the Brother machine within range of your  
Wi-Fi Protected Setup or AOSS™ access  
point/router. The range may differ depending  
on your environment. Refer to the instructions  
provided with your access point/router.  
Note  
• Use a pointy object such as a ballpoint pen to  
press the button.  
• Do not press the button for 3 seconds or more,  
since the printer will change to the PIN Method  
of the Wi-Fi Protected Setup mode.  
c
d
Turn on your Macintosh. Put the installation  
CD-ROM into your CD-ROM drive.  
Double-click the Start Here OSX icon. Follow  
the on-screen instructions.  
h
This feature will automatically detect which  
mode (Wi-Fi Protected Setup or AOSS™) your  
access point/router uses to configure your  
machine for 2 minutes.  
i
Push the Wi-Fi Protected Setup or AOSS™  
button on your WLAN access point/router. See  
the user’s guide for your WLAN access  
point/router for instructions.  
e
Click Wireless Network Connection and click  
Next.  
22  
 
Wireless Network  
Macintosh  
j
The machine LED's will indicate the connection  
m
Follow the on-screen instructions to complete  
setup.  
Note  
A WLAN report will automatically be printed. If  
the connection failed, check the error on the  
printed report and refer to  
When the Brother Support screen appears,  
make your selection and follow the on-screen  
instructions.  
k
Click Next.  
The installation is now  
complete.  
Finish  
Note  
If you use a specified IP Address for the machine,  
you must set the Boot Method to Static by using  
the BRAdmin Light. For more information, See  
Changing your machine’s network settings in the  
Network User’s Guide.  
l
Check the box after you confirm that you have  
completed the wireless settings, and then click  
Next.  
Install the printer driver  
IMPORTANT  
DO NOT try to cancel any of the screens  
during this installation.  
Note  
• If there is more than one of the same model  
connected on your network, the MAC Address  
(Ethernet Address) will be displayed after the  
model name. You can also confirm your IP  
Address by scrolling to the right.  
You can find your machine's MAC Address  
(Ethernet Address) and the IP Address by  
printing out the Printer Settings Page. See Print  
23  
Wireless Network  
Macintosh  
Configuration in Infrastructure mode, temporally using a USB or Ethernet  
(LAN) cable  
e
Read the Important Notice. Check the box  
after you confirm the SSID and Network  
Key, and then click Next.  
Configure the wireless  
settings and install the  
printer driver  
8
IMPORTANT  
• You need to temporarily use a USB cable or  
Ethernet cable (HL-2270DW only) during  
configuration (cable not include).  
• You must have the wireless settings you  
wrote down for your network in step 7 on  
page 15 before you proceed.  
f
For USB cable users, go to g.  
(HL-2270DW only) For Ethernet cable users,  
go to i.  
g
Choose Temporarily use a USB cable  
(Recommended) and then click Next.  
a
Turn on your Macintosh. Put the installation  
CD-ROM into your CD-ROM drive.  
b
Double-click the Start Here OSX icon. Follow  
the on-screen instructions.  
h
Temporarily connect the USB cable (not  
included) directly to the computer and the  
machine.  
c
Click Wireless Network Connection and click  
Next.  
d
Choose No, and then click Next.  
Go to Step m.  
24  
     
Wireless Network  
Macintosh  
i
j
Choose Temporarily use a Ethernet (LAN)  
cable and then click Next.  
Note  
Remove the protective cap from the LAN  
connector.  
• The default node name is “BRNxxxxxxxxxxxx”.  
You can find your machine’s MAC Address  
(Ethernet Address) by printing out the Printer  
m
The wizard will search for wireless networks  
available from your machine. Choose the  
access point you wish to associate the  
machine with, and then click Next.  
k
Temporarily connect the Brother wireless  
device to your access point using a network  
cable (not included) and click Next.  
Note  
• If the list is blank, check that the access point  
has power and is broadcasting the SSID, and  
then see if the machine and the access point  
are within range for wireless communication.  
Then, click Refresh.  
• If your access point is set to not broadcast the  
SSID you can manually add it by clicking the  
Advanced button. Follow the on-screen  
instructions for entering the Name (SSID), and  
then click Next.  
l
Choose the machine you wish to configure,  
and click Next. If the list is blank, check if the  
access point and the machine are powered on,  
and then click Refresh.  
25  
   
Wireless Network  
Macintosh  
n
o
If your network is not configured for  
q
r
For USB cable users, go to u.  
Authentication and Encryption, the following  
screen will appear. To continue configuration,  
click OK and go to p.  
(HL-2270DW only) For Ethernet cable users,  
go to r.  
A wireless LAN report will automatically be  
printed.  
Enter the Network Key and then enter the key  
again in Confirm Network Key, then click  
Next.  
<< WLAN report >>  
*******************************************************  
Connection : OK  
*
*******************************************************  
s
t
Choose the status as it is shown for the  
Connection on the wireless LAN report. Click  
Next. If your status is "Connection:OK", go to  
step u. If your status is "Connection:Failed",  
go to step t.  
p
Click Next. The settings will be sent to your  
machine.  
Click Finish. Wireless setup failed as it was  
unable to associate with a wireless network.  
Check the error code on the printed wireless  
LAN report and refer to  
Troubleshooting on page 28. Then try starting  
from step b again.  
Note  
• The settings will remain unchanged if you click  
Cancel.  
• If you want to manually enter the IP address  
settings of your machine, click Change IP  
Address and enter the necessary IP address  
settings for your network.  
• (For USB cable users) If the wireless setup  
failure screen appears, click Retry and try  
starting from step m again.  
26  
     
Wireless Network  
Macintosh  
u
(For USB cable users)  
Disconnect the USB cable between the  
computer and the machine.  
v
Follow the on-screen instructions to complete  
setup.  
Note  
When the Brother Support screen appears,  
make your selection and follow the on-screen  
instructions.  
The installation is now  
complete.  
Finish  
(For LAN cable users)  
Disconnect the network cable between your  
access point and the machine, and click Next.  
Note  
If you use a specified IP Address for the machine,  
you must set the Boot Method to Static by using  
the BRAdmin Light. For more information, See  
Changing your machine’s network settings in the  
Network User’s Guide.  
Wireless setup is completed.  
Install the printer driver  
IMPORTANT  
DO NOT try to cancel any of the screens  
during this installation.  
Note  
• If there is more than one of the same model  
connected on your network, the MAC Address  
(Ethernet Address) will be displayed after the  
model name. You can also confirm your IP  
Address by scrolling to the right.  
• You can find your machine’s MAC Address  
(Ethernet Address) and the IP Address by  
printing out the Printer Settings Page. See Print  
27  
 
For Wireless Network Users  
Troubleshooting  
IMPORTANT  
Please do not contact Brother Customer Service for assistance without the wireless security  
information. We cannot assist you in locating your network security settings.  
How can I find the wireless settings SSID and Network Key  
1) You should see the documentation provided with your WLAN access point/router.  
2) The initial network name could be the manufacturer’s name or the model name.  
3) If you do not know the security information, please consult the router manufacturer, your system  
administrator or internet provider.  
* The Network Key may also be described as the Password, Security Key or Encryption Key.  
WLAN report  
Press Go five times within four seconds. The machine prints the WLAN report.  
If the WLAN report that printed shows that the connection failed, check the error code on the printed report and  
refer to the following instructions.  
Error code  
Recommended Solutions  
The wireless setting is not activated, turn the wireless setting to ON.  
- If a LAN cable is connected to your machine, disconnect it and turn the wireless setting of  
your machine to ON.  
TS-01  
Hold down Go for 10 seconds. Release Go when the machine prints a Network  
Configuration page that indicates the current network settings.  
The WLAN access point/router cannot be detected.  
1. Check the following 4 points.  
- Make sure that the WLAN access point/router is powered on.  
- Move your machine to an obstruction-free area, or closer to the WLAN access  
point/router.  
- Temporarily place your machine within about one meter (3.3 feet) from the WLAN  
access point when you are configuring the wireless settings.  
TS-02  
- If your WLAN access point/router is using MAC address filtering, confirm the MAC  
address of the Brother machine is allowed in the filter.  
2. If you manually entered the SSID and security information (SSID/authentication  
method/encryption method/Network Key) the information may be incorrect.  
Reconfirm the SSID and security information and reenter the correct information as  
necessary.  
28  
   
For Wireless Network Users  
Error code  
Recommended Solutions  
The Authentication/Encryption methods used by the selected WLAN access point/router are  
not supported by your machine.  
For infrastructure mode, change the authentication and encryption methods of the WLAN  
access point/router. Your machine supports the following authentication methods WPA,  
WPA2, OPEN and Shared key. WPA supports TKIP or AES encryption methods. WPA2  
supports AES for the encryption method. OPEN and Shared key correspond to WEP  
encryption.  
If your problem is not solved the SSID or network settings you entered may be incorrect.  
Reconfirm the wireless network settings.  
Combined table of authentication and encryption methods  
TS-04  
Authentication method  
WPA-Personal  
WPA2-Personal  
OPEN  
Encryption method  
TKIP  
AES  
AES  
WEP  
NONE (without encryption)  
WEP  
Shared key  
For ad-hoc mode, change the authentication and encryption methods of your computer for  
the wireless setting.  
Your machine supports OPEN authentication method only, with optional WEP encryption.  
The security information (SSID/Network Key) is incorrect.  
Reconfirm the SSID and security information (Network Key).  
If your router uses WEP encryption, enter the key used as the first WEP key. Your Brother  
machine supports the use of the first WEP key only.  
TS-05  
TS-06  
The wireless security information (Authentication method/Encryption method/Network Key)  
is incorrect.  
Reconfirm the wireless security information (Authentication method/Encryption  
method/Network Key) in the table of TS-04.  
If your router uses WEP encryption, enter the key used as the first WEP key. Your Brother  
machine supports the use of the first WEP key only.  
29  
For Wireless Network Users  
Error code  
Recommended Solutions  
The machine cannot detect a WLAN access point/router that has WPS or AOSS™ enabled.  
If you would like to configure your wireless settings using WPS or AOSS™, you must operate  
both your machine and the WLAN access point/router.  
Confirm your WLAN access point/router supports WPS or AOSS™ and try starting again.  
TS-07  
If you do not know how to operate your WLAN access point/router using WPS or AOSS™,  
See the documentation provided with your WLAN access point/router, ask the manufacturer  
of your WLAN access point/router or ask your network administrator.  
Two or more WLAN access points that have WPS or AOSS™ enabled are detected.  
- Confirm that only one WLAN access point/router within range has the WPS or AOSS™  
method active and try again.  
TS-08  
- Try starting again after a few minutes in order to avoid interference from other access  
points.  
30  
For Network Users  
Web Based Management  
(web browser)  
Reset the network settings to the  
factory default  
The Brother print server is equipped with a web server  
that allows you to monitor its status or change some  
of its configuration settings, using HTTP (Hyper Text  
Transfer Protocol).  
You can reset the print server back to its default  
factory settings (resetting all information such as the  
password and IP address information).  
a
b
Turn off the machine.  
Note  
• The login name for the Administrator is ‘admin’  
(case sensitive) and the default password is  
‘access’.  
Make sure that the front cover is closed and the  
power cord is plugged in.  
c
Hold down Go as you turn on the power switch.  
Keep Go pressed down until all the LEDs light  
up and then Ready LED turns off.  
®
• We recommend Microsoft Internet  
®
Explorer 6.0 (or greater) or Firefox 3.0 (or  
greater) for Windows and Safari 3.0 (or  
®
greater) for Macintosh. Please also make sure  
that JavaScript and Cookies are always  
enabled in whichever browser you use. To use  
a web browser, you will need to know the IP  
Address of the print server. The IP Address of  
the print server is listed on the Print Setting  
Page.  
d
e
Release Go. Make sure that all the LEDs turn  
off.  
Press Go six times. Make sure that all the  
LEDs light up to indicate the print server has  
been reset to its factory default settings. The  
machine will restart.  
a
b
Open your browser.  
Print the Printer Settings Page  
your browser (Where machine_ip_address  
is the IP address or the print server name).  
The Printer Settings Page lists all the current printer  
settings, including network settings.  
a
b
c
Make sure that the front cover is closed and the  
power cord is plugged in.  
Turn on the machine and wait until the machine  
is in the Ready state.  
Press Go three times within 2 seconds. The  
machine will print the current printer settings  
page.  
See Web Based Management in the Network  
User’s Guide.  
Note  
If the IP address on the Printer Settings Page  
shows 0.0.0.0, wait for one minute and try again.  
31  
 
Other Information  
Printer LED Indications  
Blinking:  
or  
or  
OFF  
ON:  
or  
or  
OFF:  
READY  
Printer LED  
SLEEP  
WARMING UP  
RECEIVING DATA  
DATA REMAINING  
DEEP SLEEP  
COOLING DOWN  
Toner  
Drum  
Error  
Ready  
Dimmed  
Printer LED  
REPLACE  
TONER ENDED  
DRUM END  
REPLACE  
DRUM  
TONER LOW  
TONER  
SOON  
Toner  
Drum  
Error  
Ready  
Chapter 4  
Chapter 4  
Chapter 4  
Chapter 4  
Chapter 4  
User's Guide  
Printer LED  
COVER OPEN  
PAPER JAM  
NO PAPER  
DRUM STOP  
Service call  
DRUM ERROR  
error  
Toner  
Drum  
Error  
Ready  
Chapter 5  
Chapter 5  
Chapter 4  
Chapter 4  
Chapter 3  
User's Guide  
1
The LED will blink ON and OFF at 1 second intervals.  
The LED will blink ON and OFF at 0.5 second intervals.  
2
3
4
The yellow LED will blink in a pattern of ON for 2 seconds and then OFF for 3 seconds.  
You can change the toner setting to the continue mode. Press Go seven times (all the LED flashes twice, and then the Ready LED is on).  
The machine continues printing until the LED indicates the toner ended message.  
32  
       
Other Information  
LED indications when using the one-push wireless setting mode  
LEDs  
Connecting  
WPS/AOSS™  
Connection  
No Access  
Setting WLAN  
Connected  
Connection error  
fail  
Point  
Toner  
Drum  
Error  
Ready  
1
2
3
4
The LED will blink (turn on for 0.2 seconds and off for 0.1 second).  
The LED will turn on for 5 minutes.  
For 30 Seconds the LED will blink ON and OFF at 0.1 second intervals.  
The LED will flash 10 times and then turn OFF for half a second. This pattern will repeat 20 times.  
Brother CreativeCenter  
Get inspired. If you're using Windows, double-click the Brother CreativeCenter icon on your desktop to access our  
FREE web site with many ideas and resources for personal and professional use.  
Mac users can access Brother CreativeCenter at this web address:  
33  
         
Consumables  
Consumables  
When the time comes to replace consumable items, an error will be indicated by the LED's on the control panel.  
For more information about the consumables for your machine, visit us at http://solutions.brother.com/ or contact  
your local Brother reseller.  
Toner cartridge  
Drum unit  
For replacing the consumable items, See Replacing consumable items in the User’s Guide.  
34  
Trademarks  
The Brother logo is a registered trademark of Brother Industries, Ltd.  
Brother is a registered trademark of Brother Industries, Ltd.  
Microsoft, Windows, Windows Server and Internet Explorer are either registered trademarks or trademarks of Microsoft Corporation in the  
United States and/or other countries.  
Windows Vista is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries.  
Apple, Macintosh, Safari and Mac OS are trademarks of Apple Inc., registered in the U.S. and other countries.  
Wi-Fi and Wi-Fi Alliance are registered trademarks of the Wi-Fi Alliance.  
AOSS is a trademark of Buffalo Inc.  
Each company whose software title is mentioned in this manual has a Software License Agreement specific to its proprietary programs.  
Any trade names and product names of companies appearing on Brother products, related documents and any other  
materials are all trademarks or registered trademarks of those respective companies.  
Compilation and Publication  
Under the supervision of Brother Industries, Ltd., this manual has been compiled and published, covering the latest product descriptions and  
specifications.  
The contents of this manual and the specifications of this product are subject to change without notice.  
Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for  
any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other  
errors relating to the publication.  
Copyright and License  
©2010 Brother Industries, Ltd. All rights reserved.  
This product includes software developed by the following vendors:  
©1983-1998 PACIFIC SOFTWORKS, INC. ALL RIGHTS RESERVED.  
©2010 Devicescape Software, Inc. All rights reserved.  
This product includes the “KASAGO TCP/IP” software developed by ZUKEN ELMIC, Inc.  

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