Toshiba e-STUDIO3520c
35-ppm Monochrome; 35-ppm Color
Print ▪ Copy ▪ Scan ▪ Fax
Copyright © 2008 BERTL Inc.
August 2008
All Rights Reserved. The license under which this document is made available and applicable law prohibit any reproduction or further transmission of any portion of this document. This
prohibited. BERTL accepts no responsibility for any inaccuracies or omissions contained in this document.
Toshiba e-STUDIO3520c
August 2008
Toshiba e-STUDIO3520c
Ease of Use - Ease of maintenance (adding paper, toner,
misfeeds, cleaning) and ease of using the documentation,
help, control panel, print drivers and client utilities when
compared to a sliding scale benchmark based on of the
ease of use of other devices.
BERTL Galaxy© Star Rating
Toshiba e-STUDIO3520c
BuildQuality
Network Administration
Security
Media Handling
-
Throughput specifications and
Wor kf low
evaluations based on a sliding scale benchmark when
compared with the handling of special media (e.g.:
oversize, thick or coated stock) found on other devices.
Finishing
Ease of Use
MediaHandling
Copying
Copying - Copy productivity based on tests and a feature-
set analysis when compared to a sliding scale benchmark
based on the feature set found on other devices.
Scanning
Scanning - Simplex and duplex scan productivity and
quality based on tests and a comparison of the overall
scan and send feature set when compared to a sliding
scale benchmark based on the feature set found on other
devices.
Printing
ImageQuality
Features
Price
Printing - Duplex and simplex print productivity based on
tests and a printing feature set analysis when compared to
a sliding scale benchmark based on the feature set found
on other devices.
0.0
1.0
2.0
3.0
4.0
5.0
ABOUT BERTL’S GALAXY© STAR RATING
BERTL understands how difficult it is to choose one office-
imaging device over another and exists to make this an
easier choice for the consumer. That said, how does a
consumer decide between two or more devices that carry
the same BERTL 3-, 4- or 5-star rating?
Image Quality - The quality of business color images (text,
dot, line, halftone and solid quality) based on tests and a
subjective rating on the quality of continuous tones
(photos) when compared to a sliding scale benchmark
based on the continuous tone quality produced by other
devices.
Category-Criteria
Features - The feature set compared to a sliding scale
benchmark based on the feature set found on other
devices.
Build Quality - An analysis of the construction quality of the
major components that the user must interact with on a
regular basis (e.g.: paper trays, access covers, supplies,
etc.).
Price - MSRP of a system configured with network printing,
copying, scanning, and two media trays/rolls (wide format)
configuration.
Network Administration - The quality of administrative and
management utilities (both executable and Web-based)
when compared to that of a sliding scale benchmark based
on the network administration feature set of other vendors.
Security - A security feature-set analysis (removable hard
disk, hard-disk overwrite, encryption, IP filtering, Microsoft
Windows NT Authentication and LDAP lookup) when
compared to a sliding scale benchmark based on the
security feature set found on other devices.
Workflow - The quality of the network scanning, job
submission, document management, sharpening and
enhancement, file conversion and job layout tools based
on a sliding scale benchmark when compared to the
workflow tools employed by other devices.
Finishing - The productivity penalty (punch, staple,
booklets) based on tests and finishing specifications and
effectiveness based on a sliding scale benchmark when
compared to that of other finishing systems found on other
devices.
Copyright © 2008 BERTL Inc.
All Rights Reserved. The license under which this document is made available and applicable law prohibit any reproduction or further transmission of any portion of this document. This
prohibited. BERTL accepts no responsibility for any inaccuracies or omissions contained in this document.
Page 3
Toshiba e-STUDIO3520c
August 2008
Toshiba e-STUDIO3520c
As part of Toshiba’s e-STUDIO4520c/3520c/2820c family,
the e-STUDIO3520c is the mid-range unit in this office color
MFP large-format family, and is designed for multi-user
offices and mid-sized workgroups. Introduced in July 2008,
the e-STUDIO3520c series is among Toshiba's newest and
fastest products that print, copy, scan and fax while
incorporating the company's next generation e-BRIDGE
controller which is designed to provide more efficient
processing and multi-tasking. The e-STUDIO3520c also
offers a new Replaceable Unit design, which is intended to
keep maintenance downtime to an absolute minimum.
Toshiba e-STUDIO3520c Features Summary
List Price
$16,999
Imaging Technology
Standard Functions
Laser, electrostatic
Digital Copying,
Network Printer / Printer
Network Scanning, LAN
Fax
Optional Functions
BERTL recently tested the e-STUDIO3520c which was
developed completely in-house by Toshiba with a list price
of $16,999 (as a digital copier/network printer). The e-
STUDIO3520c is the high-end system in the series and is
rated at 35 ppm monochrome and 35 ppm color, with a
maximum paper capacity of up to 3,700 sheets.
Maximum Monthly Print Volume
Mono Print Speed
70,000 pages
35 ppm
35 ppm
6.5 sec.
8.4 sec.
Yes
Color Print Speed
Mono First Page Out Time
Color First Page Out Time
Automatic Duplex
The new Toshiba high-volume color line features a large,
adjustable 8.5” Super WVGA touch screen for quick and
easy access to copying, printing, scanning, faxing and e-
filing features, and a new two-part developer delivery
system that automatically replenishes developer into the
system as new toner is introduced, eliminating the need to
install or maintain developer for the projected life of the
MFP.
Network Scanning
Yes
Color Scanning
Yes
Toshiba’s next generation e-BRIDGE controller offers
enhanced document security with its Advanced Encryption
Standard (AES) hard disk encryption, IPv6, IPSec,
SNMPv3 and 802.1x network authentication, protecting the
document workflow all the way to the network. The e-
STUDIO3520c series includes Secure PDF, enabling users
to password-protect documents when creating scanned
PDFs, to prevent unauthorized viewing or printing. In
addition, the new color MFP series support printing from
and scanning to a USB flash storage drive, and support
full-color banner printing of sizes as large as 47 inches
wide and 12 feet long.
NT Authentication
Yes
LDAP Compatibility
Hard Disk Overwrite
Yes
Optional
It’s also important to note that while the Toshiba e-
STUDIO3520c features standard network printing, it may be
equipped with an optional EFI Fiery controller (Fiery Image
Controller System 8e). This controller which is suitable for
customers with more demanding printing applications, such
as graphic-intensive applications will be available early
next year.
The Toshiba e-STUDIO3520c as tested by BERTL.
In the following test report, BERTL takes an in-depth look
at the e-STUDIO3520c, testing and evaluating its
productivity, image quality and ease-of-use.
Copyright © 2008 BERTL Inc.
All Rights Reserved. The license under which this document is made available and applicable law prohibit any reproduction or further transmission of any portion of this document. This
prohibited. BERTL accepts no responsibility for any inaccuracies or omissions contained in this document.
Page 4
Toshiba e-STUDIO3520c
August 2008
Toshiba e-STUDIO3520c
SPECIFICATIONS
PRICING
Print
Toshiba e-STUDIO3520c
Black Print Speed
Color Print Speed
35 ppm
35 ppm
List Price
$16,999
Print Controller
Options
Toshiba (Standard),
EFI Controller (Not available at launch)
Black First Page Out
Time
5.2 sec.
8.4 sec.
GN-1050 Wireless LAN Adapter, GN-
2010 Bluetooth Adapter, GN-3010
Wireless Antenna, GS-1010 Meta Scan
Enabler, GP-1080 IPSec Enabler
Color First Page Out
Time
Network Interface
Options
Print Controller
CPU
Toshiba, EFI (Optional)
866 MHz (Shared)
Standard: Two Paper Drawers (2 x 550 –
11’x17”/A3); Bypass Tray (100-Sheet -
12”x47’); Optional: KD-1023 - Paper
Feed Pedestal (1 x 550-Sheets - 11”x17”
/ A3); MY-1032 - Cassette Module (1 x
550 Sheet – 11”x17” / A3); KD-1024LT -
Large Capacity Feeder (1 x 2,500 Sheet
– 8.5”x11” / A4); MR-3018 - RADF (100
Sheets – 8.5”x11” / A4)
1.5 GB (1.0 GB Memory / 512 MB Page
Memory Shared), 80+GB hard drive
RAM and Hard Drive
Media Input Options
MS Win: 2000, XP, Server XP, Server
2003, Apple Mac OS: 10.1 and higher,
UNIX, Linux, SCO, AS400 via iData &
Port 9100, SAP R/3
Operating Platforms
Standard Print Drivers
Optional Print Drivers
PCL 6, PostScript 3, and XPS
MJ-1101 - Multi-Position Finisher
(Stationary Tray - (250 Sheets – 8.5”x11”
/ A4; Tray 1 with 2000 Sheets Stacking
Capacity, 50 Sheet Staple Capacity); MJ-
1030 - Saddle-Stitch Finisher (Tray 1
with 1000 Sheets Stacking Capacity,
Tray 2 with 1000 Sheets Stacking
Capacity, 50 Sheet Staple Capacity), 60
pages (15 sheets) Saddle Stitch
Booklets; MJ-1031 - Hanging Finisher
(Tray 1 with 1000 Sheets Stacking
Capacity, 50 Sheet Staple Capacity)
Adobe PostScript 3 (With EFI Controller)
10BaseT/100BaseTX Ethernet,
802.11b/g Wireless LAN, USB, Bluetooth
Standard Interfaces
Finishing Options
Software Options
Copy
Black Copy Speed
Color Copy Speed
35 ppm
35 ppm
Black First Copy Out Time (Platen/DF)
Color First Copy Out Time (Platen/DF)
Job Build
5.2 sec.
8.4 sec.
Yes
TopAccess, e-BRIDGE Fleet Management
System
Print/Copy
Management Options
Network Accounting Enablement
Scan Ahead Copy
Yes
MJ-6101E/F/S - Multi-Position Hole Punch
Unit (for MJ-1101), MJ-6004E/F/S - Multi-
Position Hole Punch Unit (for MJ-1030),
KN-4520 - Bridge Kit Required with MJ-
1101, MJ-1030, MJ-1031, GA-1211 - EFI
Controller (not available at launch), GD-
1250 - EU Fax Board, GD-1260 - EU 2nd
Line Fax, GN-1050 - Wireless LAN
Adapter, GN-2010 - Bluetooth Adapter,
GN-3010 - Wireless Antenna, GP-1070 -
Data Overwrite Kit, GS-1010 - Meta Scan
Enabler, GP-1080 - IPSec Enabler, KP-
2004 - HID Card Reader, KP-2005 -
Mifare Card Reader, MH-1700 Desk
Copy Job Programs
Customizable Menus
Max/Min Zoom Ratio
Cover Insertion
Yes
No
25/400
Yes
Other Options
Sheet Insertion
Yes
Page Stamp Options
Yes
Copyright © 2008 BERTL Inc.
All Rights Reserved. The license under which this document is made available and applicable law prohibit any reproduction or further transmission of any portion of this document. This
prohibited. BERTL accepts no responsibility for any inaccuracies or omissions contained in this document.
Page 5
Toshiba e-STUDIO3520c
August 2008
Toshiba e-STUDIO3520c
Scan
Media Handling: Input/Output
Maximum Scan Speed (B/W)
Maximum Scan Speed (Color)
Connectivity Options
Scan to e-mail
Up to 57 spm
(11’X17” / A3); 2,500 Sheet -
Large Capacity Feeder
(8.5”x11” / A4); 100 Sheets -
RADF (8.5”x11” / A4)
Up to 57 spm
LDAP, SMTP, Windows Domain
Maximum Media Capacity
3,700 sheets
11”x17” / A3
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Maximum Media Size (main
trays)
Scan to SMB
Scan to FTP
Minimum/Maximum Media
Weight (main trays)
Tray 1 - 17 lb. Bond to 140 lb
Index (64 - 253 gsm)
Scan to HDD
Scan to URL
12”x47” / 305mm x 1200mm
(banner)
Maximum Media Size (bypass)
Scan to Internet Fax
TWAIN Scanning
Minimum/Maximum Media
Weight (bypass)
17 lb. Bond - 100 lb. Cover (64
to 270 gsm)
Scan to External Memory
Source (Optical Drive/USB/SD
card)
Minimum/Maximum Media
Weight (duplex)
Tray 1 - 17 lb. Bond to 140 lb
Index (64 - 253 gsm)
Yes
Standard Output Tray Capacity
500 sheets
Network Authentication
LDAP Lookup
Yes
Yes
FEATURES
TIFF, PDF, Secure PDF, Slim
PDF, JPEG, XPS
File Formats Supported
Security
Encrypted PDF Format
Yes
Yes
Yes
Yes
Yes
Hard-Drive Overwrite
Removable Hard Drive
Private Print
Yes
No
Ad hoc Subject Line Entry
Ad hoc Message Line Entry
Ad hoc File Name Entry
QWERTY-Style Input Keypad
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes*
Encrypted Printing
Secure Fax
Encrypted PDF Send
Network Authentication
LDAP Authentication
Kerberos Authentication
SNMP
Maintenance
Black Toner Yield*
Color Toner Yield*
Fuser Life
29,000 pages
24,000 pages *
Information Not Published
No
User Replaceable Drum?
IPv6
User Replaceable Waste
Container?
No
No
SSL/TLS
User Replaceable
Original/Paper Feed Rollers?
IP Filtering
MAC Filtering
*Manufacturer’s stated yield based on 6% page coverage.
Other Security Features
Media Handling: Input/Output
*Data Overwrite – Overwrites all data on the hard drive after
every job up to 5 times exceeding the Department of Defense
Standard.
1200 sheets: 2 x 550-sheet
Standard Media Capacity
drawers, 100-sheet bypass tray
550-Sheets - Paper Feed
Optional Media Supplies
Pedestal (11”x17” / A3); 550
Sheet - Cassette Module
Copyright © 2008 BERTL Inc.
All Rights Reserved. The license under which this document is made available and applicable law prohibit any reproduction or further transmission of any portion of this document. This
prohibited. BERTL accepts no responsibility for any inaccuracies or omissions contained in this document.
Page 6
Toshiba e-STUDIO3520c
August 2008
Toshiba e-STUDIO3520c
SOFTWARE
Client Software
Print Drivers
PCL 6, PostScript 3, and XPS
Client Software
TopAccess Internet Service
Toshiba e-BRIDGE Device
Manager, Toshiba e-
STUDIO File Downloader,
Toshiba e-STUDIO Twain
Driver
Desktop Software
Other Software
Toshiba e-STUDIO Remote
Scan Driver, Toshiba e-STUDIO
WIA Driver, Toshiba e-STUDIO
N/W-Fax, Toshiba e-STUDIO
AddressBook Viewer
Device-Management Software
TopAccess, Address Book
Viewer,
Web-based device monitoring
Executable-based device
monitoring
No
*Yes
Yes
Group management of network
devices
Monitor 3rd-party MIB-
compliant network devices
Document Management
(DocuWare); Document Output
Management: (e-BRIDGE Job
Build, e-BRIDGE Job
Other Software
Separator); Document
Capture/Workflow (e-BRIDGE
Re-Rite, eCopy)
*With e-BRIDGE Fleet Management System Software.
Copyright © 2008 BERTL Inc.
All Rights Reserved. The license under which this document is made available and applicable law prohibit any reproduction or further transmission of any portion of this document. This
prohibited. BERTL accepts no responsibility for any inaccuracies or omissions contained in this document.
Page 7
Toshiba e-STUDIO3520c
August 2008
Toshiba e-STUDIO3520c
PRINTING BACKGROUND
PRODUCTIVITY
Printing passed copying as the primary method of
reproducing documents years ago. Today, printing is just
as important—if not more important—than copying.
Evaluating print productivity is not as simple as timing copy
jobs. The printing process involves several steps and can
be affected by a variety of factors along the way.
Connectivity
The document must first be spooled by the print driver into
a PCL or PostScript file. The PCL or PostScript file is then
sent to the printer where it is raster image processed
(RIPped) into image data by the device processor. The
image data is then sent to the marking engine and output
as printed pages.
Most devices include Ethernet and USB connectivity out-
of-the-box. Some devices also include a parallel interface.
In addition, many devices provide a selection of optional
connectivity choices such as Wireless 802.11b or g (g is
the faster, preferred standard), Bluetooth for cell phone or
PDA connectivity, PictBridge photo printing for printing
directly from a digital camera, and FireWire for high-speed
local connectivity.
There are three obvious factors highlighted above (spool
time, RIP time, and print engine speed), which can all
make or break a device’s overall productivity. Other
factors include concurrency and contention; for instance,
print speed may slow down when the device is being used
for other functions, such as scanning.
Page Description Languages (PDLs)
PCL is the page description language (PDL) provided by
most printer and MFP suppliers. Some manufacturers
charge for a PostScript upgrade or provide a PostScript
Level 3 emulation (clone).
Still other manufacturers
However, it is possible to time and compare these factors
through the use of careful preparation, conditioning and
provide genuine Adobe PostScript Level 3 and bundle in
PCL. A few manufacturers also include their own PDL,
which are typically loosely based on the Microsoft
Windows/GDI printing technology of old. These Windows
or GDI drivers often offer significant productivity
advantages over traditional PCL and PostScript print
drivers, since the bulk of the processing is handled by the
more powerful desktop PC, rather than by the less well-
equipped printer processor itself.
testing.
Following are charts that show printing
performance when tested under controlled conditions.
First Page Out Time (seconds)
Job List
Media Size
PCL
PS*
1-page photo print
Letter / A4
30.53
26.25
4-page passport
form PDF
Letter / A4
Letter / A4
Letter / A4
Letter / A4
17.97
18.28
17.75
16.90
19.97
20.06
17.72
15.28
Network-Bandwidth/Print File Sizes
16-page Magazine
PDF
Native
PCL
PS
22-page Excel
Worksheet
File Size
4.48 MB
0.08 MB
1.78 MB
0.12 MB
1-page digital photo PDF
4 page Passport Form PDF
16-page Magazine in PDF
22-page Excel Worksheet
13.0 MB
0.27 MB
10.8 MB
0.25 MB
5.78 MB
0.49 MB
3.39 MB
0.14 MB
32-page text-based
PowerPoint
32-page graphic-
intensive
Letter / A4
17.22
19.41
PowerPoint
38-page Word form
Letter / A4
Letter / A4
14.57
17.82
19.59
19.35
50-page text-based
PDF
32-page Text-Based
PowerPoint
0.23 MB
4.20 MB
0.27 MB
20.1 MB
1.48 MB
2.38 MB
50-page text-based
PDF (duplex)
Letter / A4
21.57
22.59
32-page Graphic Intensive
PowerPoint
* Visual PostScript driver.
38-page Form Word
Document
0.91 MB
0.17 MB
8.26 MB
0.69 MB
1.14 MB
1.71 MB
50-page Text-Based PDF
Copyright © 2008 BERTL Inc.
All Rights Reserved. The license under which this document is made available and applicable law prohibit any reproduction or further transmission of any portion of this document. This
prohibited. BERTL accepts no responsibility for any inaccuracies or omissions contained in this document.
Page 8
Toshiba e-STUDIO3520c
August 2008
Toshiba e-STUDIO3520c
Job Time (seconds)
Media
Duplex PCL Print Productivity
Black-and-White Text
(Pages Per Minute)
Job List
Mode
1:1
1:1
1:1
1:1
1:1
1:1
1:1
1:1
1:2
PCL
30.53
23.44
48.59
54.28
60.88
107.59
80.66
84.16
91.85
PS
Size
SETS
1-page digital photo
print original
Letter /
A4
26.25
25.41
43.94
70.10
63.53
70.75
80.44
86.44
92.50
PAGES
1
3
5
10
20
30
40
50
4-page passport form
PDF
Letter /
A4
1
2
2.8
7.3 10.9 17.3 24.3 28.1 30.5 32.1
5.2 12.5 17.3 24.3 30.5 33.3 35.0 36.0
7.3 16.2 21.4 28.1 33.3 35.6 36.8 37.5
9.2 19.1 24.3 30.5 35.0 36.8 37.7 38.3
10.9 21.4 26.5 32.1 36.0 37.5 38.3 38.8
12.5 23.2 28.1 33.3 36.8 38.1 38.8 39.2
13.8 24.8 29.4 34.3 37.3 38.5 39.1 39.4
15.1 26.1 30.5 35.0 37.7 38.8 39.3 39.6
16.2 27.2 31.4 35.6 38.1 39.0 39.5 39.8
17.3 28.1 32.1 36.0 38.3 39.2 39.6 39.9
24.3 33.3 36.0 38.3 39.6 40.1 40.3 40.4
28.1 35.6 37.5 39.2 40.1 40.4 40.5 40.6
30.5 36.8 38.3 39.6 40.3 40.5 40.6 40.7
32.1 37.5 38.8 39.9 40.4 40.6 40.7 40.8
16-page Magazine
PDF
Letter /
A4
3
4
22-page Excel
Worksheet
Letter /
A4
5
32-page text-based
PowerPoint
Letter /
A4
6
7
32-page graphic-
intensive PowerPoint
Letter /
A4
8
9
38-page simplex
Word form
Letter /
A4
10
20
30
40
50
50-page text-based
PDF
Letter /
A4
50-page duplex text-
based Adobe PDF
Letter /
A4
Simplex PCL Print Productivity
Black-and-White Text
Simplex PostScript Print Productivity
Black-and-White Text
(Pages Per Minute)
SETS
(Pages Per Minute)
PAGES
1
3
5
10
20
30
40
50
SETS
1
2
3.4
6.3
8.8
8.8 12.9 20.0 27.6 31.5 34.0 35.6
14.6 20.0 27.6 34.0 36.8 38.5 39.5
18.8 24.5 31.5 36.8 39.0 40.2 41.0
PAGES
1
3
5
10
20
30
40
50
1
2
3.1
8.1 12.1 18.9 26.5 30.5 33.0 34.7
3
5.8 13.7 18.9 26.5 33.0 36.0 37.6 38.7
8.1 17.8 23.4 30.5 36.0 38.2 39.5 40.3
10.2 20.9 26.5 33.0 37.6 39.5 40.5 41.1
12.1 23.4 28.7 34.7 38.7 40.3 41.1 41.6
13.7 25.3 30.5 36.0 39.5 40.8 41.5 42.0
15.2 27.0 31.9 36.9 40.1 41.2 41.9 42.2
16.6 28.3 33.0 37.6 40.5 41.5 42.1 42.4
17.8 29.5 33.9 38.2 40.8 41.8 42.3 42.6
18.9 30.5 34.7 38.7 41.1 42.0 42.4 42.7
26.5 36.0 38.7 41.1 42.4 42.9 43.1 43.3
30.5 38.2 40.3 42.0 42.9 43.2 43.3 43.4
33.0 39.5 41.1 42.4 43.1 43.3 43.5 43.5
34.7 40.3 41.6 42.7 43.3 43.4 43.5 43.6
4
11.0 22.0 27.6 34.0 38.5 40.2 41.2 41.8
12.9 24.5 29.8 35.6 39.5 41.0 41.8 42.3
14.6 26.4 31.5 36.8 40.2 41.5 42.2 42.6
16.2 28.1 32.9 37.8 40.8 41.9 42.5 42.8
17.6 29.4 34.0 38.5 41.2 42.2 42.7 43.0
18.8 30.6 34.9 39.0 41.5 42.4 42.9 43.2
20.0 31.5 35.6 39.5 41.8 42.6 43.0 43.3
27.6 36.8 39.5 41.8 43.0 43.4 43.7 43.8
31.5 39.0 41.0 42.6 43.4 43.7 43.9 44.0
34.0 40.2 41.8 43.0 43.7 43.9 44.0 44.0
35.6 41.0 42.3 43.3 43.8 44.0 44.0 44.1
3
5
4
6
5
7
6
8
7
9
8
10
20
30
40
50
9
10
20
30
40
50
Copyright © 2008 BERTL Inc.
All Rights Reserved. The license under which this document is made available and applicable law prohibit any reproduction or further transmission of any portion of this document. This
prohibited. BERTL accepts no responsibility for any inaccuracies or omissions contained in this document.
Page 9
Toshiba e-STUDIO3520c
August 2008
Toshiba e-STUDIO3520c
Duplex PostScript Print Productivity
Black-and-White Text
Simplex PostScript Print Productivity
Color Microsoft PowerPoint Presentation
(Pages Per Minute)
(Pages Per Minute)
SETS
SETS
PAGES
1
3
5
10
20
30
40
50
PAGES
1
3
5
10
20
30
40
50
1
2
2.7
7.1 10.6 16.8 23.9 27.8 30.2 31.9
1
2
3.1
7.9 11.5 17.5 23.6 26.7 28.6 29.8
5.0 12.1 16.8 23.9 30.2 33.2 34.9 36.0
7.1 15.8 20.9 27.8 33.2 35.5 36.8 37.6
8.9 18.6 23.9 30.2 34.9 36.8 37.8 38.4
10.6 20.9 26.1 31.9 36.0 37.6 38.4 38.9
12.1 22.8 27.8 33.2 36.8 38.1 38.8 39.3
13.4 24.4 29.1 34.1 37.3 38.5 39.2 39.6
14.6 25.7 30.2 34.9 37.8 38.8 39.4 39.8
15.8 26.8 31.2 35.5 38.1 39.1 39.6 39.9
16.8 27.8 31.9 36.0 38.4 39.3 39.8 40.0
23.9 33.2 36.0 38.4 39.8 40.2 40.5 40.6
27.8 35.5 37.6 39.3 40.2 40.5 40.7 40.8
30.2 36.8 38.4 39.8 40.5 40.7 40.8 40.9
31.9 37.6 38.9 40.0 40.6 40.8 40.9 41.0
5.7 13.0 17.5 23.6 28.6 30.7 31.9 32.7
7.9 16.5 21.1 26.7 30.7 32.4 33.3 33.8
9.8 19.1 23.6 28.6 31.9 33.3 34.0 34.4
11.5 21.1 25.4 29.8 32.7 33.8 34.4 34.7
13.0 22.7 26.7 30.7 33.3 34.2 34.7 35.0
14.3 24.0 27.7 31.4 33.7 34.5 34.9 35.2
15.5 25.0 28.6 31.9 34.0 34.7 35.1 35.3
16.5 25.9 29.3 32.4 34.2 34.8 35.2 35.4
17.5 26.7 29.8 32.7 34.4 35.0 35.3 35.5
23.6 30.7 32.7 34.4 35.3 35.6 35.8 35.8
26.7 32.4 33.8 35.0 35.6 35.8 35.9 36.0
28.6 33.3 34.4 35.3 35.8 35.9 36.0 36.0
29.8 33.8 34.7 35.5 35.8 36.0 36.0 36.1
3
3
4
4
5
5
6
6
7
7
8
8
9
9
10
20
30
40
50
10
20
30
40
50
Simplex PCL Print Productivity
Color Microsoft PowerPoint Presentation
(Pages Per Minute)
WHAT WE LIKED
•
Tested black-and-white simplex and duplex network-
printer speeds in both PCL and PostScript modes were
up to approximately 45 ppm, matching Toshiba’s rated
print speed of up to 45 ppm.
SETS
PAGES
1
3
5
10
20
30
40
50
1
2
3.5
7.8 10.4 13.8 16.5 17.7 18.3 18.7
•
•
Tested color network print speed was up to 20.5 ppm
in PCL and 36.1 ppm in PostScript mode.
Tested network-printer First Page Out Time (FPOT)
was as fast as 17.82 seconds in PostScript mode and
up to 19.35 seconds in PCL mode.
6.0 11.3 13.8 16.5 18.3 19.0 19.4 19.6
7.8 13.3 15.5 17.7 19.0 19.5 19.8 19.9
9.2 14.6 16.5 18.3 19.4 19.8 20.0 20.1
10.4 15.5 17.2 18.7 19.6 19.9 20.1 20.2
11.3 16.2 17.7 19.0 19.8 20.0 20.2 20.3
12.1 16.7 18.1 19.2 19.9 20.1 20.2 20.3
12.8 17.1 18.3 19.4 20.0 20.2 20.3 20.3
13.3 17.4 18.6 19.5 20.0 20.2 20.3 20.4
13.8 17.7 18.7 19.6 20.1 20.3 20.3 20.4
16.5 19.0 19.6 20.1 20.3 20.4 20.5 20.5
17.7 19.5 19.9 20.3 20.4 20.5 20.5 20.5
18.3 19.8 20.1 20.3 20.5 20.5 20.5 20.5
18.7 19.9 20.2 20.4 20.5 20.5 20.5 20.5
3
4
5
WHAT WE WOULD LIKE TO SEE
6
•
Overall, BERTL was very satisfied with the e-
STUDIO3520c’s printing capabilities.
7
8
*All productivity results are based on the e-STUDIO4520c
9
10
20
30
40
50
Copyright © 2008 BERTL Inc.
All Rights Reserved. The license under which this document is made available and applicable law prohibit any reproduction or further transmission of any portion of this document. This
prohibited. BERTL accepts no responsibility for any inaccuracies or omissions contained in this document.
Page 10
Toshiba e-STUDIO3520c
August 2008
Toshiba e-STUDIO3520c
COPY BACKGROUND
Nearly all MFPs on the market today provide digital
copying, while many desktop printers offer it as an option.
Despite the fact that many devices provide a wide range of
digital-copying capabilities, from image manipulation to
page insertion, most typical copy jobs actually consist of a
single set of a simplex document that is five pages or less,
with no finishing, and no image-quality manipulation.
Small Simple Jobs
Although most MFPs provide a wide range of copying
features, most users are not willing to navigate through
countless screen menus in order to get to the point where
they can actually press the Start key. There are two
components of copy-job productivity: 1) user productivity,
and 2) device productivity. BERTL encourages enterprises
to also consider the impact of user productivity, along with
device productivity. Device productivity only includes the
time it takes from the press of the Start key until the final
copy exits the device, and does not take into account the
time that it takes a user to program and start the copy job.
However, the easier the job, the easier it is to program;
users will also take less time to program jobs as they
acclimate to the controls and/or create job programs. And,
of course, some users are more astute and capable than
others. Consequently, these uncontrolled factors introduce
a high degree of variability. However, of course, a device
that takes twice as long to produce the first copy affects the
job productivity of each and every user and job.
Above and below: The e-STUDIO3520c’s platen (above) and
document feeder (below), with the document feeder’s cover
opened in order to expose the feeder’s misfeed-access area.
Large, Complex Jobs
Even with large copy jobs—where it seems engine speed
plays the largest role—user productivity should be taken
into account. For example, the user is less likely to wait at
the copier for larger and more complex jobs. Factors that
enhance user productivity include such features as easy
job programming; a scan-ahead feature so that users can
program and scan jobs while other jobs are printing; fast
original scanning so that users can more quickly return to
their desks with their originals; the ability to build a job
using a mix of different-size originals scanned from both
the document feeder and platen; and job notification at the
computer desktop when the copy job is completed (thus
eliminating the guesswork of when to return to the copier to
collect the job).
Copyright © 2008 BERTL Inc.
All Rights Reserved. The license under which this document is made available and applicable law prohibit any reproduction or further transmission of any portion of this document. This
prohibited. BERTL accepts no responsibility for any inaccuracies or omissions contained in this document.
Page 11
Toshiba e-STUDIO3520c
August 2008
Toshiba e-STUDIO3520c
COPIER PRODUCTIVITY
Simplex Black-and-White Copier Productivity
(Pages Per Minute)
Advertised speeds are always quoted using the simplest
route—in-and-out of a device. Of course, users often apply
finishing options, incorporate different media sizes and
types into the document, print in duplex, and add other
elements that can affect speed. In the chart below, BERTL
tests how different modes—mixed-size original mode and
duplex mode—affect document-feeder productivity.
SETS
Pages
1
3
5
10
20
30
40
50
1
2
4.1
7.5
10.4 15.1 22.8 30.7 34.6 37.0 38.7
17.0 22.8 30.7 37.0 39.8 41.4 42.3
3
10.4 21.6 27.5 34.6 39.8 41.9 43.0 43.7
12.9 24.9 30.7 37.0 41.4 43.0 43.9 44.5
15.1 27.5 32.9 38.7 42.3 43.7 44.5 44.9
17.0 29.5 34.6 39.8 43.0 44.2 44.8 45.2
18.7 31.2 36.0 40.7 43.5 44.6 45.1 45.4
20.2 32.5 37.0 41.4 43.9 44.8 45.3 45.6
21.6 33.7 37.9 41.9 44.2 45.0 45.5 45.7
22.8 34.6 38.7 42.3 44.5 45.2 45.6 45.8
30.7 39.8 42.3 44.5 45.6 46.0 46.2 46.3
34.6 41.9 43.7 45.2 46.0 46.3 46.4 46.5
37.0 43.0 44.5 45.6 46.2 46.4 46.5 46.5
38.7 43.7 44.9 45.8 46.3 46.5 46.5 46.6
In order to assess copier productivity, BERTL ran a series
of copy jobs in order to determine document-feeder
scanning speed, the affect of the first set out on overall
engine speed, and whether specific job attributes affect
engine throughput capability. Each job was set up by
feeding media from the shortest media route to the shortest
available output destination. A separate test examines
4
5
6
7
8
how
adding
finishing/output
destinations
affects
9
productivity.
10
20
30
40
50
First Copy Out Time*
Black-and-White
Mode
Color
Mode
Seconds
Seconds
Number of Originals
1 Simplex Original
14.78
18.20
16.55
19.47
Duplex Black-and-White Copier Productivity
(Pages Per Minute)
2 Simplex Original
(Duplex Model)
SETS
*Using the automatic document feeder.
Pages
1
3
5
10
20
30
40
50
1
2
3.3
5.6
7.6
9.2
8.0
11.1 15.8 19.9 21.9 23.0 23.7
Copy Job Time
12.3 15.8 19.9 23.0 24.2 24.9 25.3
15.1 18.3 21.9 24.2 25.1 25.6 25.9
16.9 19.9 23.0 24.9 25.6 26.0 26.2
# of
originals
MONOCHROME
MODE
Time In
Seconds
CPM
3
4
10
10
10
10
1 sided to 1 sided
1 sided to 2 sided
2 sided to 1 sided
2 sided to 2 sided
COLOR MODE
26.32
35.88
62.19
64.84
22.8
16.7
9.6
5
10.6 18.3 21.1 23.7 25.3 25.9 26.2 26.4
11.8 19.4 21.9 24.2 25.6 26.1 26.4 26.5
12.9 20.2 22.5 24.6 25.8 26.2 26.5 26.6
13.8 20.9 23.0 24.9 26.0 26.4 26.5 26.7
14.6 21.4 23.4 25.1 26.1 26.4 26.6 26.7
15.3 21.9 23.7 25.3 26.2 26.5 26.7 26.8
19.5 24.2 25.3 26.2 26.7 26.8 26.9 27.0
21.6 25.1 25.9 26.5 26.8 26.9 27.0 27.0
22.7 25.6 26.2 26.7 26.9 27.0 27.0 27.1
23.5 25.9 26.4 26.8 27.0 27.0 27.1 27.1
6
7
9.3
8
9
10
10
1 sided to 1 sided
1 sided to 2 sided
AUTO COLOR MODE
1 sided to 1 sided
28.31
37.40
21.2
16.0
10
20
30
40
50
10
27.78
21.6
Copyright © 2008 BERTL Inc.
All Rights Reserved. The license under which this document is made available and applicable law prohibit any reproduction or further transmission of any portion of this document. This
prohibited. BERTL accepts no responsibility for any inaccuracies or omissions contained in this document.
Page 12
Toshiba e-STUDIO3520c
August 2008
Toshiba e-STUDIO3520c
Simplex Color Copier Productivity
(Pages Per Minute)
Document Feed Speed
# of
originals
Time In
MONOCHROME MODE
OPM*
SETS
Seconds
Pages
1
3
5
10
20
30
40
50
10
5
Simplex Originals
Duplex Originals
Mixed-Size Originals
COLOR MODE
16.72
31.94
24.53
35.9
9.4
1
2
3.6
6.7
9.4
9.4
13.8 21.2 29.0 33.1 35.6 37.2
15.6 21.2 29.0 35.6 38.4 40.1 41.1
20.0 25.8 33.1 38.4 40.6 41.8 42.6
10
24.5
3
4
11.7 23.3 29.0 35.6 40.1 41.8 42.8 43.4
13.8 25.8 31.3 37.2 41.1 42.6 43.4 43.9
15.6 27.9 33.1 38.4 41.8 43.1 43.8 44.2
17.2 29.5 34.4 39.4 42.4 43.5 44.1 44.4
18.7 30.9 35.6 40.1 42.8 43.8 44.3 44.6
20.0 32.1 36.5 40.6 43.1 44.0 44.5 44.8
21.2 33.1 37.2 41.1 43.4 44.2 44.6 44.9
29.0 38.4 41.1 43.4 44.6 45.0 45.3 45.4
33.1 40.6 42.6 44.2 45.0 45.3 45.5 45.6
35.6 41.8 43.4 44.6 45.3 45.5 45.6 45.7
37.2 42.6 43.9 44.9 45.4 45.6 45.7 45.7
10
5
Simplex Originals
Duplex Originals
16.97
32.06
35.4
18.7
5
6
*Originals per minute.
7
Document-Finishing Penalty
8
1 Set
Time
(Secs)
Penalty
Per Set
(Secs)
# of
originals
Finishing
Selection
Time In
Secs
9
10
20
30
40
50
10/5
10/5
Corner Staple
Side Staples
85.69
91.75
27.11
28.32
-0.95
-0.36
Saddle-Stitch
Booklet
8/5
116.81
*
33.33
*
0.15
*
Covers and
Inserts
10/5
Duplex Color Copier Productivity
(Pages Per Minute)
* Covers and Inserts option could not be evaluated during
testing.
SETS
Pages
1
3
5
10
20
30
40
50
WHAT WE LIKED
1
3.1
7.5
10.6 15.1 19.3 21.3 22.5 23.2
2
5.5
7.5
9.2
11.7 15.1 19.3 22.5 23.7 24.4 24.9
14.4 17.7 21.3 23.7 24.7 25.2 25.5
16.3 19.3 22.5 24.4 25.2 25.5 25.8
•
Tested black-and-white FPOT as fast as 14.78
seconds in simplex copier mode, and as fast as 18.20
seconds in duplex copier mode.
3
4
•
Tested black-and-white copier productivity was up to
46.6 ppm in simplex mode and up to 27.1 ppm in
duplex mode.
Tested color copier productivity was up to 45.7 ppm in
simplex mode and up to 26.7 ppm in duplex mode.
Minimal document-finishing penalty when applying
document finishing options to copy jobs.
Fast document-feeder speeds of up to 35.9 opm in
monochrome simplex mode and up to 35.4 opm in
color simplex mode.
5
10.6 17.7 20.5 23.2 24.9 25.5 25.8 26.0
11.7 18.8 21.3 23.7 25.2 25.7 25.9 26.1
12.8 19.6 21.9 24.1 25.4 25.8 26.1 26.2
13.7 20.3 22.5 24.4 25.5 25.9 26.1 26.3
14.4 20.8 22.9 24.7 25.7 26.0 26.2 26.3
15.1 21.3 23.2 24.9 25.8 26.1 26.3 26.4
19.3 23.7 24.9 25.8 26.3 26.4 26.5 26.6
21.3 24.7 25.5 26.1 26.4 26.5 26.6 26.6
22.5 25.2 25.8 26.3 26.5 26.6 26.6 26.7
23.2 25.5 26.0 26.4 26.6 26.6 26.7 26.7
6
7
•
•
•
8
9
10
20
30
40
50
•
Users can copy and store files as a digital image via
the e-STUDIO3520c’s standard USB flash memory
drive.
Document Feeder Productivity
WHAT WE WOULD LIKE TO SEE
BERTL also takes the user into account and looks at how
document-feeder productivity affects the amount of time a
user has to wait at the device before they can walk away
with their originals.
•
While overall, BERTL was very satisfied with the e-
STUDIO3520c’s copying capabilities, we would like to
see faster document-feed speeds.
Copyright © 2008 BERTL Inc.
All Rights Reserved. The license under which this document is made available and applicable law prohibit any reproduction or further transmission of any portion of this document. This
prohibited. BERTL accepts no responsibility for any inaccuracies or omissions contained in this document.
Page 13
Toshiba e-STUDIO3520c
August 2008
Toshiba e-STUDIO3520c
SCANNING BACKGROUND
Print slowdown when scanning in
scan job?
No
No
In just a few years, network scanning has changed from
being a “luxury” function to one that is virtually essential.
Print slowdown when scan-data
transfer underway?
Indeed, today, nearly all MFPs provide standard or optional
network scanning, including scan-to-e-mail. This makes
document-feeder design even more critical, with users
looking for document feeders with higher feeding speeds,
low–resolution capabilities, as well as for MFPs with more
versatile scanning, and color-scanning capability.
Address Book Integration
MFPs’ ability to integrate their scanning addresses book
with central corporate address book located on LDAP or
Microsoft Windows NT network servers is the current de
facto standard. The ability to force-populate outgoing e-
mail from the MFP with sender information through an
enforced login process is also required (i.e., senders must
enter their network password before they can use the
MFP’s scan-to-e-mail).
Users can scan hard-copy originals, converting them into
electronic files, and then send them e-mail addresses or network
folders.
Destinations
Most MFPs’ network-scanning capabilities include the
ability to scan-and-send to e-mail addresses, SMB
destinations (Windows desktop locations), FTP (File
Transfer Protocol) sites, and Internet fax destinations. In
some instances, the scanned document goes directly to
the MFP’s hard drive, and an e-mail is sent to the recipient
with a URL link. By navigating to the URL link, the
recipient can quickly access the scanned file from the
device’s hard drive. Also of note is that a growing number
of devices are beginning to include external media ports to
allow users to scan and send documents to USB flash
memory devices and digital-camera SD chips. We expect
this to become more common over the next year.
WHAT WE LIKED
•
Images can be scanned, printed and faxed directly to
the device’s hard drive and stored in e-Filling boxes.
Scanned images stored in the e-Filling boxes can then
be printed at any time (print-on-demand) e-mailed, sent
via fax, sent via Internet fax, routed to a computer
workstation, an FTP or SMB server, etc.
•
•
No print slowdown when scanning in jobs or when
scan-date transfer is underway
Support for several file formats that include TIFF
Multi/Single Page, PDF Multi/Single Page, Secure
PDF, Slim PDF, JPEG, and XPS Multi/Single Page.
Support for additional formats can be expanded up to
17 file formats with e-BRIDGE Re-Rite.
Security
Security is another critical aspect of scanning. Several
MFPs now include the ability to send scanned messages
using encrypted PFD or other secure-transfer formats.
This is an important capability in industries and sectors
where data must be kept secure and confidential. Most
devices also support network authentication, so that users
must log into their device (usually with their network
password) before they scan.
•
•
LDAP compatibility enables users to access the
network
address
book,
making
destination-
management chores easier for network administrators.
Once authenticated with the device, users can easily
automate routine scan-and-distribute workflows by
recalling a set of preferred scan settings saved as a
scan template right from the control panel.
•
Users can scan hardcopy originals, converting it into
electronic format, and then send the files to a USB
flash memory device for storage via the device’s
standard USB flash memory drive.
Integration with Third-Party Applications
The big buzz in the office digital-imaging industry is the
move toward open architecture, with the MFP’s firmware
backbone based on an industry standard such as Java or
.NET rather than on a proprietary system.
WHAT WE WOULD LIKE TO SEE
•
Overall, BERTL was very satisfied with the e-
STUDIO3520c’s network-scanning capabilities.
Device Contention
Print slowdown when scanning
copy job?
No
Copyright © 2008 BERTL Inc.
All Rights Reserved. The license under which this document is made available and applicable law prohibit any reproduction or further transmission of any portion of this document. This
prohibited. BERTL accepts no responsibility for any inaccuracies or omissions contained in this document.
Page 14
Toshiba e-STUDIO3520c
August 2008
Toshiba e-STUDIO3520c
IMAGE QUALITY
BERTL evaluates the output of several “test targets” in
1
1
2
4
order to determine image quality.
Following are
descriptions of key elements of image quality. Note the
numbered examples on each of the test targets shown in
the right column.
3
Office Color Image Quality
1. Density of Solid Areas - Better contrast; more vivid overall images
2. Line Work - Better production of lines and text
3. Halftones - Better production of photographic and screened images
4. Negative/Positive - Better production of fine detail
1
1
Photographic Color Image Quality
5. Flesh tones - Better production of portraits
6. Banding - Better solid and dithered fill
7. Low Contrast - Better production of dark images
8. Saturation - Better production of bright colors
9. Caste – Better color fidelity
BERTL uses ImageExpert printer test targets for the evaluation of printed
image quality. BERTL technicians’ measure image density and evaluate
the device’s ability to produce a full range of halftones and various sizes
of negative/positive text, dots and lines in each primary printing color
(CYMK).
10. Fine Detail – Better reproduction of fine details
Density of Solid Areas*
9
6
Copy Density
1.54
Print Density
1.53
10
Black
Cyan
10
10
1.09
0.90
Magenta
0.91
0.99
Yellow
1.12
1.14
7
*Density is on a scale of 0 to 2.5, with 2.5 being the best possible.
8
8
Copy & Print Resolution*
10
Copy Resolution
Print Resolution
Vertical
Horizontal
Vertical
Horizontal
Black
Cyan
4.5
--
4.0
--
2
2
2
3
2
2
2
3
10
5
5
5
Magenta
--
--
5
Yellow
--
--
*Line Pairs per Millimeter. For copy resolution, higher is better (range,
2.0-8.0); for printer resolution, lower is better (range, 1.0-5.0).
10
Print Halftones
BERTL uses synthetic (photographic) test images obtained from ISO
International Standard 12640--Graphic Technology—Prepress digital
data exchange—CYMK Standard Color Image Data (CYMK/SCID) in
order to evaluate the ability to print photographic images.
Min. Gradation*
Max. Gradation**
Black
Cyan
10
10
10
10
100
70
Magenta
Yellow
80
100
*Minimum gradation is on a scale of 10 – 100 percent in 10 percent
increments. The best possible minimum gradation is 10 percent.
**Maximum gradation is on a scale of 10 – 100 percent in 10 percent
increments. The best possible maximum gradation is 100 percent.
Copyright © 2008 BERTL Inc.
All Rights Reserved. The license under which this document is made available and applicable law prohibit any reproduction or further transmission of any portion of this document. This
prohibited. BERTL accepts no responsibility for any inaccuracies or omissions contained in this document.
Page 15
Toshiba e-STUDIO3520c
August 2008
Toshiba e-STUDIO3520c
IMAGE QUALITY
Copy Halftones
Photo Quality
Ranking (1-5)*
Fleshtones
Banding
4.0
3.5
3.5
4.0
3.5
4.0
Min. Gradation*
Max. Gradation**
Black
Cyan
20
10
20
10
90
80
80
90
Low Contrast
Saturation
Caste
Magenta
Yellow
*Minimum gradation is on a scale of 10 – 100 percent in 10 percent
increments. The best possible minimum gradation is 10 percent.
**Maximum gradation is on a scale of 10 – 100 percent in 10 percent
increments. The best possible maximum gradation is 100 percent.
Fine Detail
*Based on a scale of 1 – 5, with 5 being the best.
WHAT WE LIKED
Negative/Positive Lines*
Line Width
•
•
•
Very good print and copy density in all four colors.
Good resolution in both copy and printer modes.
Very good halftone reproduction in printer mode when
printing all four colors (black, cyan, yellow and
magenta).
Negative
Positive
(points)
Vertical
Horizontal
Vertical
Horizontal
1
2
3
4
5
6
•
•
•
Good halftone reproduction in copier mode when
printing all four colors.
The device displayed very good line control and above-
average dot control
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
Very good production of photographic images.
WHAT WE WOULD LIKE TO SEE
•
Overall, BERTL was satisfied with the e-
STUDIO3520c‘s image quality.
A “√” mark indicates the device was able to print the line width correctly.
*Chart cells containing an “x” indicate that the printer was not able to print
the line width correctly. Overall, the fewer “x’s,” the better the image
quality. If no cells are marked with an “x,” then the device was able to
print all line widths correctly.
Negative/Positive Dots*
Line Width (points)
1 pixel Black
% of Dots Printed
100
100
100
100
100
100
100
No
1 pixel Black Neg
1 pixel Cyan
1 pixel Magenta
1 pixel Yellow
2x2 pixel Black
2x2 pixel Black Neg
Checkerboard apparent?
*On a scale of 0 – 100%. The higher the percentage, the better.
Copyright © 2008 BERTL Inc.
All Rights Reserved. The license under which this document is made available and applicable law prohibit any reproduction or further transmission of any portion of this document. This
prohibited. BERTL accepts no responsibility for any inaccuracies or omissions contained in this document.
Page 16
Toshiba e-STUDIO3520c
August 2008
Toshiba e-STUDIO3520c
PROGRAMMING THE CONTROL PANEL
Visit a few MFP manufacturers’ showrooms, and you will
see a wide range of control panels and touch screens. The
most rudimentary consist of a selection of hard keys and
an LCD screen that can often be challenging to navigate.
On the other hand, some control panels that utilize hard
keys and LCD screens can actually be easier to use than
touch screens. However, hard-key/LCD panel systems
that require users to scroll through various settings and
make a selection can also often be challenging to use.
Among touch screens, some utilize a menu-driven system,
while others utilize an icon-based system. Some menu-
driven touch screens can involve many complicated sub-
menus that can be difficult to navigate.
Most manufacturers try to keep their control panels and
touch screens consistent across their MFPs and printers,
so that users do not have to spend time learning how to
use a new control panel when moving from device to
device.
The Control Panel can be tilted in order to eliminate any glare, as
well as to make it easier for wheelchair users to view and operate.
A control panel’s ease of use—or lack of—can often have
a significant affect on user productivity. The harder it is to
select frequently used options such as duplexing,
document finishing, etc., the more time the user has to
spend programming the device and the less productive
they are. In the chart to the right, BERTL assesses how
many steps are required to make these commonplace
settings.
Selections Required for
Frequently Used Copy Functions
Corner Staple
3
2
3
2
6
1:2
The right side of the control panel contains various hard keys,
including keys for “Function Clear”, “Stop”, ”Start,” etc. as well as
a numerical keypad for entering number of copies and fax
numbers, keys for switching between different functions (copy, e-
filing, scan, print, fax, etc.), and hard keys for displaying job status
and machine status.
2:2
Photo Mode
Copied Front and Rear Covers
The e-STUDIO3520c’s Control Panel consists of a touch screen
and hard keys.
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To access the different device options, the user must first select
the corresponding hard key on the control panel.
The 2-Sided tab provides options for simplex, duplex, book, 1 to 2
Duplex, and 2 to 1 Split.
The touch screen’s main copy menu provides users with the most
common copying choices. The text with the blue background on
the touch screen display currently selected settings.
The touch screen displaying various image-quality options for the
copy function.
The touch screen displaying several zoom options along with
original and copy size options.
The touch screen’s Job Build options provide users with the ability
to scan several originals whose settings are individually different
and then copy or store them as a single document.
Users can choose several different Output Formats for their copy
jobs from this touch screen. Options include Booklet Creation,
Covers, Transparency Options, Page Layout, Posters and
Annotations.
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PCL AND POSTSCRIPT DRIVERS
As with control panels and touch screens, print-driver
design can vary enormously from manufacturer-to-
manufacturer. And, as with control panels and touch
screens, how easy it is—or isn’t—to make selections in the
print driver and navigate through it can significantly affect
user productivity.
Most vendors provide an emulation of PCL (printer control
language) developed by the Hewlett-Packard Company.
Some may also provide an emulation of PostScript,
developed by Adobe Systems Incorporated, or they may
license PostScript directly from Adobe. While the Adobe
PostScript driver is not the most user-friendly of print
drivers, the advantage is that many users are already
familiar with it. Alternately, some manufacturers may use
an emulation of PostScript and design their own print-driver
user interface, or may license PostScript from Adobe and
also design their own print-driver interface.
Above and Below: The touch screen’s Edit tab provides the user
with a multitude of image editing options.
Print-Driver Checklist
Do print drivers have identical user interfaces?
Yes
Yes
Are print drivers interfaces identical to other
vendor models?
Bidirectional communication within print drivers?
Auto device configuration from within print driver?
Yes
Yes
Does print-driver installation require rebooting of
the workstation?
No
Yes
Yes
Are print-driver deployment processes included?
Are print-driver deployment guidelines and
procedures included?
The touch screen displaying several image-quality options for the
copy function.
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PCL PRINT DRIVER
The PCL driver’s first tab, Basic, contains basic print operation
settings, such as original paper size, print paper size, paper
source, paper type, orientation, and number of copies. The Image
on the on the left side indicates the currently selected options.
In order to specify which options have been installed, as well as
specify system defaults, administrators first access the “Printers
and Faxes” folder via the Microsoft Windows’ Start menu, and
then select the e-STUDIO3520c’s PCL driver. Administrators
can “manually” specify which options are installed, or they may
simply enable “SNMP Communication” between the device, and
the driver automatically indicating the options shown above are
available for use.
The PCL drivers Finishing tab allows you to enable sort printing,
2-sided printing, N-up printing, stapling and punching.
The Drawer Setting button allows users to modify the paper
drawer’s paper size, paper type, and attribute (Cover, Sheet 1,
Sheet 2, Fax, etc.) directly from the print driver.
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The Paper Handling tab on the e-STUDIO3520c provides several
options to enable Front Cover printing, Back Cover printing,
Inserting Pages, and Interleaving Pages.
The PCL drivers Image Quality Tab allows users to select how
images are printed. Users can easily select the appropriate image
quality depending on the type of document being printed out.
In the Basic Tab of the Setting dialog box, you can specify the
following functions; Custom Color Settings, Halftones, Resolution,
Use Black for All Text, Distinguish Thin Lines, Pure Black, and
Pure Gray.
The Insert Pages option allows users to insert a sheet between
pages, or print a specific page on a sheet fed from a tray other
than the Paper Source option selected on the Basic tab. This
option is useful when inserting blank sheets between chapters, or
when printing chapter cover pages on the different paper.
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The Effect Tab contains print options that add effects to your print
jobs such as Watermarks, Overlay Image printing, and Rotate
printing.
In the Color Balance tab of the Setting dialog box, users can
specify the following functions; All Colors, Each Color, and Detail.
These options are all used to adjust the density of colors.
The PCL drivers’ Others tab contains print options such as Toner
Saving, Do not Print Blank Pages, Letterhead Print Mode and
custom paper sizes.
In the Image Attribute tab of the Setting dialog box, users can
specify the following functions; Adjust the density level by moving
the scroll bar, pressing buttons on the right and left of the scroll
bar, or keying in the desired density value directly.
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POSTSCRIPT PRINT DRIVER
Users can also add, edit or adjust watermark selections.
The e-STUDIO3520c’s PCL and PostScript drivers have very
similar user interfaces. The PostScript driver’s Basic tab provides
the same basic options as the PCL driver’s Basic tab. Note that
the Profile dropdown list on the bottom left side provides several
pre-configured options whereby users can select specifically
configured settings for a particular job. Some of the options
include Color Booklet, Duplex and Staple, Duplex, and Staple and
Punch.
This tab provides print-driver version information.
The Post Script driver’s Finishing tab allows you to enable sort
printing, 2-sided printing, N-up printing, stapling and punching.
The options selected by the user are highlighted in blue and the
image on the left displays a graphic representation of the chosen
options.
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The PostScript drivers Paper Handling tab provides several
options to enable Front Cover printing, Back Cover printing,
Inserting Pages, and Interleaving Pages.
The PostScript driver’s Effect Tab contains print options that add
effects to your print jobs such as Watermarks, Overlay Image
printing, Rotate printing, Mirror Printing, and Negative Printing.
The PostScript driver’s Image Quality tab allows users to select
how images are printed. Users can easily select the appropriate
image quality depending on the type of document being printed
out.
The PostScript drivers’ Others tab contains print options such as
Toner Saving, Do not Print Blank Pages, Letterhead Print Mode
and custom paper sizes.
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This tab provides PostScript print-driver version information.
CLIENT UTILITIES
Users and administrators can view device settings and manage
jobs using Toshiba’s Web-based TopAccess management
system. TopAccess provides a quick view of current device
status, toner levels, installed paper sizes and media tray
conditions and availability.
In order to take the best and most efficient advantage of a
device and its capabilities, as well as ensure maximum
uptime, clients need an efficient way to access and monitor
the device. This is true whether the device is an MFP,
printer, or scanner.
Most general users want to know first if a device is capable
of handling a particular job—for instance, if it has
duplexing, color capability; supports specific media sizes,
or provides certain document finishing, such as stapling or
saddle-stitch booklet making.
Second, users want to know a device’s current status—if it
is ready to print or is offline, for instance. Third, they may
also wish to know whether it is equipped with sufficient
supplies, such as ink and media, to be able to produce
their job. Fourth, when the device is shared, they may
wish to know how many other jobs may be lined up ahead
of them.
Manufacturers typically provide the user with this
information either via a client software utility that is installed
on the client’s workstation, or via a printer Web page that is
accessed via the Web and a Web browser. Some
manufacturers may also provide software that
automatically indicates (via a pop-up window) when the
user’s job is completed or if there is a problem with the
device, such as depleted media.
TopAccess Internet Services provides detailed billing information
and total impression counts.
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With TopAccess administrators can display logs of print jobs, fax
transmissions, and Scan Job Logs performed on the e-
STUDIO3520c. The log can be exported to the desktop for further
evaluation by Excel or other cost accounting applications.
Above and below: Users have the ability to log on to the
TopAccess Internet Services, register a new contact, and enter
their e-mail address, fax number, company name, and
department code directly from the web interface. Once created,
users can easily lookup and select the contact from the address
book so they can conveniently send a fax, e-mail or a scan.
With TopAccess, users can easily set up job scan templates from
the desktop. These templates will translate to a one-touch scan
button on the unit’s control panel. Instructions walk users through
the process. Even multi-step functions were relatively simple to
follow without a manual or online help. Templates can be stored
in a public or private folder. Each user can have a private folder
locked with a PIN so they can store scan to e-mail, fax, or folder
templates in their own folder for fast retrieval rather than filtering
through the shared address book.
Users can log on to the TopAccess Internet Services Scan to
Mailbox interface and download the stored scan jobs right to their
desktop. Users must select the template that contains the
destination and other required settings from the template list
found on the control panel. Once the job is scanned, users will be
able to access the electronic version of the document at their
workstations.
Copyright © 2008 BERTL Inc.
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prohibited. BERTL accepts no responsibility for any inaccuracies or omissions contained in this document.
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ROUTINE MAINTENANCE
LOADING MEDIA
Workgroup devices sold through retail and traditional IT
distribution outlets usually are maintained by office workers
who change the all-in-one cartridge units that encase the
entire imaging system, including the toner cartridge (or the
ink cartridges employed by ink-jet imaging systems). Units
sold through resellers and dealers are usually maintained
by office workers and/or trained service engineers. While
separate long-life parts are more complex to install (i.e.,
separate toner cartridges, imaging drums, transfer belts),
they tend to cost less than low- yield, all-in-one
alternatives.
Paper Loading Checklist
Maximum media weight from all media sources?
Drop-in loading of a full ream of paper?
Corner separators in paper trays?
Spring-loaded ramps in paper trays?
Geared media size side guides?
No
Yes
No
No
No
Captured rear media guide?
Yes
No
Toner or Ink Replacement
Automatic paper size detection?
Changing the toner, imaging cartridge or ink cartridge is a
necessary task that is traditionally is avoided by some for
fear of toner dust or ink leaking on clothing or hands, or the
fear that it might be too complicated. However, most units
today offer clean replacement of toner or ink supplies, and
there is very little risk of toner or ink leakage. Usually the
replacement process is typically easy.
Clearing Media Misfeeds
The main issue that office users attempt to avoid is the
removal of an occasional media misfeed. As a general
rule, the faster a device engine, and the more media
handling and finishing options it has, the more complex is
the process of removing media misfeeds.
Common media-misfeed sources involve the duplex unit
and poor loading of media supplies. The position of the
duplex unit may be a major factor in the removal of many
media misfeeds. How easy or difficult it is to load media
supplies can also be a factor in the overall number of
misfeeds that may occur.
Both tray 1 and tray 2 can each hold 550 sheets of 20 lb. Bond
/80 gsm or 500 sheets (105 gsm or 28 lbs bond media (in from
5.5"x8.5"/A5-R up to 11"X17"/A3).
Loading Media
It goes without saying that loading media should be as
easy as possible, but sometimes that is not the case.
Among the factors that affect ease-of-use are:
•
•
The user should be able to load an entire ream (500
sheets) in a single step.
Mechanisms such as corner separators and ramps in
the media drawer can impede loading media.
The most critical factor involved in ease-of-loading media is
automatic media-size detection. Ultimately, the device
should be able to recognize the new media size and reflect
it on its control panel/touch screen and across the network
in print drivers and printer-management software. Without
automatic media-size detection, users must remember to
program-in the new media size—something they often
neglect to do, or do incorrectly. This can result in jobs
printed on the wrong media size, backed-up job logs, etc.
In order to adjust the paper drawers, the user must unlock the
drawer by squeezing the lock on the top left. Once unlocked, the
user squeezes the green lever on the bottom right and then slides
the guide into place.
Copyright © 2008 BERTL Inc.
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prohibited. BERTL accepts no responsibility for any inaccuracies or omissions contained in this document.
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ROUTINE MAINTENANCE–REPLACING TONER
Maintenance Checklist
Load ink/toner while running?
No
No
Requires rear access for access to maintenance
items?
Requires side access for access to maintenance
items?
Yes
All-in-one imaging units?
No
No
User-disposable waste item(s)?
This paper tray is equipped with an end stop that the user must
remove by squeezing the sides in order to adjust the paper
drawer to accommodate the desired paper size. Overall, BERTL
found adding paper and adjusting paper drawers to be relatively
easy.
BERTL Analyst found replacing the e-STUDIO3520c’s toner
cartridge to be easy.
The Large Capacity tray can hold up to 2,500 sheets (89 gsm or
20 lb. Bond or 2000 sheets (90 gsm or 28 lb. Bond) from 8.5”x11”
/ A4 up to 11”x17” / A3 paper.
The user must first open the front cover of the machine and then
lowers the door as shown above.
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The user then simply slides out and removes the old cartridge,
and slides in the new replacement cartridge.
In order to access any misfeeds that may occur in the automatic
document feeder, the user lifts up this cover and removes the
jammed paper from under the guide plate.
MISFEED ACCESS
Above and below: The e-STUDIO3520c’s designated paper-
misfeed access areas are highlighted in the above figure. If a
misfeed occurs, it is indicated on the touch screen, which displays
each step necessary to locate and correct the misfeed.
To access the fuser and side misfeed-access area, the user first
opens the automatic duplexing unit.
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To remove a paper jam in the fuser unit the user must open both
the automatic duplexing unit and the jam releasing cover.
When the optional finisher is installed, the Bridge Unit cover can
be lowered to remove any paper jammed between the fuser and
the finisher.
Paper jams can occur in the large capacity feeder. When this
occurs, users can simply open the large capacity paper feed
cover and remove the jammed paper.
If the paper jam occurs in the Reversing Automatic Document
Feeder, the user must open the reverse cover and remove the
original.
Copyright © 2008 BERTL Inc.
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General Office Users
As noted previously, end users want to know if a device is
capable of handling a particular job, current status (such as
“Ready”), and current supply levels (media, toner, ink), as
well as if there are any other jobs waiting to be printed.
Administrators
The aim of most network administrators is to obtain greater
control over networked devices without having to leave
their own desk. From their computer desktop, they would
like to be able to set up the device on the network,
establish security for IP filter ranges, apply cost-control
measures, check supply levels, and set up automated e-
mail alerts for different staff members when problems
occur or maintenance needs must be met.
Due to the nature of a device’s Web server, this capability
is usually limited to an individual device. However, many
manufacturers also include a network device- management
fleet tool, which allows for the concurrent monitoring and
management of multiple devices connected to the network.
Many also provide plug-ins for the most popular IT device-
management utilities in order to ensure that the maximum
amount of information can be relayed from their device to
the third-party application.
When a paper jam occurs in the Hole Punch unit, the user must
open the front cover and turn the green knob so the punches are
up and the paper can be released.
Above is the Saddle Stitch Finisher’s misfeed-access area which
can be accessed by opening the top cover and removing the
jammed paper.
DEVICE MANAGEMENT
An efficient device-management software system is critical
in order to take maximum advantage of a device’s feature
set, be it a printer, fax, scanner or multifunctional
peripheral (MFP).
Toshiba provides a couple of solutions for monitoring the device
and jobs. Among them is TopAccess, a web-based solution that
enables clients to view device status and configuration, and
enables administrators to manage and configure system and
network settings. HP Web JetAdmin is only available in the USA.
Device management is typically provided via a Web server
on the device controller. This Web server is accessed
using any desktop Web browser. The user simply enters
the device’s IP address into the address line of their Web
browser. Note that administrators and office users have
different management and monitoring needs.
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From TopAccess, administrators can set up authorized user lists
and IP filters to limit access to the device from specific PC
address ranges. They also can establish automatic routing of
incoming faxes to lockable mailboxes or folder destinations.
Administrators also have the ability of setting up the Simple Mail
Transfer Protocol (SMTP) Service so that e-mail can be sent from
the device.
Administrators can modify the device’s printer default settings and
enable or disable the device to automatically print duplex mode,
print startup pages, and set other basic print defaults.
Administrators can also change the device’s general
default settings and enable or disable the Department
Code tracking, e-Filing, Save to USB Media, and USB
Direct Print functions.
An administrator can set up to three e-mail addresses to route
specific notifications.
Some other advanced systems offer
unlimited e-mail addresses, but the TopAccess option is probably
more than adequate for most environments. The administrator
can set up a local office contact for easy fixes such as media and
toner refill. More complex technical issues can be routed to tech
support. E-mails automatically can be sent to the dealer for tasks
like imaging drum replacement.
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Toshiba e-STUDIO3520c
WHAT WE LIKED
•
The control panel’s hard keys are large, well-organized
and clearly labeled, while the touch screen features
large text for easy viewing, as well as a simple design
for easy navigation. The touch screen is virtually the
same as other Toshiba e-STUDIO devices’ touch
screens, which will make it especially easy for e-
STUDIO users to quickly acclimate to it.
•
The e-STUDIO3520c’s LCD-color touch screen
provides easy access to several common and
frequently used copier settings on the Basic Copying
screen. This enables copy users to quickly and easily
make typical settings without having to navigate
through to many sub-menus, and significantly reduces
the time to make copy-job settings. BERTL was able
to make frequently used copier settings in a matter of
only 2 or 3 key presses (see “Selections Required for
Frequently Used Copy Functions” chart on page 18).
For network and device management, Toshiba
provides its TopAccess Web Software Suite.
TopAccess Internet Services provides an easy-to-use
Web-based interface, and can be used to view detailed
system and consumables’ status. It also enables
administrators to manage and configure device and
network settings. This Web-based solution enables
administrators to monitor and manage a fleet of
devices from any workstation on the network.
•
•
•
TopAccess Internet Services provides automatic e-mail
alerts when the system requires attention.
Both PCL and PostScript drivers are relatively easy to
use and logically organized. Both drivers have nearly
the same exact user interface. This will enable users
to quickly and easily switch between drivers and allow
them to find the settings they need from one driver to
another with ease.
•
•
Very easy toner and paper replacement. Ability to
change paper while in use.
Misfeed-access areas are easy to locate and access.
Correcting paper jams can be easily accomplished by
following the step by step guide displayed on the
control panel.
WHAT WE WOULD LIKE TO SEE
•
Overall, BERTL found the e-STUDIO3520c very easy
to use and maintain, we would have liked to have seen
device status and consumable levels communicated
using the print driver.
•
Despite the fact that the e-STUDIO3520c offers users
the ability to print to Front and Rear Covers, the e-
STUDIO3520c only allows users to copy to the Front
Cover
and
not
the
Rear
Cover.
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Page 33
Toshiba e-STUDIO3520c
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Toshiba e-STUDIO3520c
MEDIA INPUT
Saddle-Stitch Finisher
Post-Process Insertion (PPI)
Trimmer
Optional
No
Substrate (media) handling is a core requirement of every
device. If a device cannot print a file on specific media
desired by the user, it hardly matters how fast the print
engine is, or how many pages it can produce.
No
Folder
No
A device’s media-handling capability basically concerns
how it can handle two key criteria: the media size and
media weight it can feed, as well as the maximum number
of pages that can be loaded in the device’s drawers, trays,
etc. The greater the media capacity, the less time users
will spend reloading media.
Mail Bins
No
Booklet Maker
Optional
MEDIA OUTPUT AND FINISHING
Office workgroup devices’ media-output handling options
range from duplex printing to saddle-stitch booklet making.
Many devices offer a choice of finisher/staplers, which
provide a low-cost, minimum footprint solution, or a high-
capacity, fully featured solution such as multi-position
stapling, saddle-stitch booklet maker and/or document hole
puncher.
BERTL evaluates these functions looking at how the same
job outputs at different speeds when different finishing
options are specified. The impact of the finishing selection
is determined by timing jobs that are sent to a device with
various finishing settings.
Stapling
Lower-cost finisher/stapler units often have a 15- to 30-
sheet maximum stapling capability and are often limited to
corner stapling.
Floor-standing, higher-cost finishers
typically provide 50-sheet capability and provide both
corner and double stapling.
Saddle-stitch booklet making allows users to create folded,
center-stapled booklets. Some saddle-stitch finishers only
handle 10 sheets (for producing 40-page booklets), while
others handle up to 15 sheets (for producing 60-page
booklets).
Mail Bin Units and Offset Output
The e-STUDIO3520c shown above equipped with two
standard 550-sheet paper drawer, 100-sheet bypass tray,
and optional 2,500-sheet tandem large–capacity feeder.
Many workgroup devices provide offset stacking (each set
is offset from the next) to make it easier to separate jobs.
Some also provide physical mailbox units that allow each
user to send jobs to their own mailbox tray. However, most
mailbox units do not accept finished (such as stapled) jobs.
A multi-tray finisher can also offer some form of job
separation typically used to separate different types of jobs
(fax, print, copy) for easier identification.
Media Handling Checklist
Minimum Media Weight
Maximum Media Weight
17 lb. bond (64 gsm)
100 lb. cover (280
gsm)
Post-Process Insertion (PPI)
A post-process insertion unit can be used to automatically
insert pages into completed print or copy jobs. These
inserts can include chapter covers, color pages and heat-
sensitive media.
Feeds maximum media weight
from all sources?
No
Offset Stacker
Finisher
Optional
Optional
Optional
Hole Punch
Copyright © 2008 BERTL Inc.
All Rights Reserved. The license under which this document is made available and applicable law prohibit any reproduction or further transmission of any portion of this document. This
prohibited. BERTL accepts no responsibility for any inaccuracies or omissions contained in this document.
Page 34
Toshiba e-STUDIO3520c
August 2008
Toshiba e-STUDIO3520c
ORIGINAL HANDLING
WHAT WE LIKED.
While scanning speeds and duty volumes may be based
on perfect, standard letter/A4 size office-grade laser printer
media, a much wider range of media substrates is
commonly used and handled in the office world every day.
•
Versatile media handling, as all paper drawers accept
up to 11”x17” / A3 paper, while the bypass tray accepts
3"x5" / 100mm x 148mm index cards up to 12" x 47" /
305mm x 1200mm banner size. Banners can be used
for signage and promotional materials.
Scanning Speed
•
•
•
The multipurpose tray can also be used to print on
heavy stock up to 100 lb. cover (280 gsm).
Paper capacity can be expanded to a substantial 3,700
sheets.
Optional Multi-Position Finisher: 2000-sheet stacker
with 50 sheets stapling capacity and with optional
Multi-Position Hole punch;
Obviously, the faster a scanner can scan originals, the
faster the user can retrieve those originals and return to
their desk, the sooner the device is available for someone
else to use.
productivity.
Slower scanning means diminished
Document Feed Speed
•
Saddle-Stitch Finisher: 2000-sheet stacker (1,000 per
tray), 50 sheets stapling capacity and optional Multi-
Position Hole punch.
# of
originals
MONOCHROME
MODE
Time In
Seconds
OPM*
WHAT WE WOULD LIKE TO SEE
10
5
Simplex Originals
Duplex Originals
Mixed-Size Originals
COLOR MODE
16.72
31.94
24.53
35.9
9.4
•
Overall, BERTL was very satisfied with the e-
STUDIO3520c’s paper-handling capabilities.
10
24.5
10
5
Simplex Originals
Duplex Originals
16.97
32.06
35.4
18.7
*Originals per minute.
Copyright © 2008 BERTL Inc.
All Rights Reserved. The license under which this document is made available and applicable law prohibit any reproduction or further transmission of any portion of this document. This
prohibited. BERTL accepts no responsibility for any inaccuracies or omissions contained in this document.
Page 35
Toshiba e-STUDIO3520c
Summing Up
August 2008
Toshiba e-STUDIO3520c
Positioned very near the top of Toshiba’s office-color MFP lineup, the e-STUDIO3520c is designed for
businesses with less demanding print volume needs, multi-user offices and mid-sized workgroups and
enterprises. Toshiba rates the e-STUDIO3520c at a substantial 35/35 (monochrome/color) ppm and in
testing the system was able to match these speeds:
As with all devices, customers should note that BERTL has found that PostScript emulations, such as
the one employed by the e-STUDIO3520c, may not provide the same degree of precision and
predictability when printing very complicated data as a genuine Adobe PostScript print driver.
•
Reflecting the efficiency of its e-BRIDGE controller architecture, the e-STUDIO3520c proved very
productive in network-printer mode:
o
o
Tested FPOT was fast as 17.82 seconds in network-printer mode.
Tested simplex network-print speed was fast as up to 44.1 ppm, matching Toshiba’s rated
print speed of up to 45 ppm, while tested duplex network-print speed was fast as up to 40.8
ppm.
•
•
Productivity in copier mode was also good. Tested copier FPOT was fast as14.78 seconds while
tested copier speed was as fast as up to 46.6 ppm.
Overall, the e-STUDIO3520c produced good image quality in testing. In both print and copy modes,
output displayed very good print density and good halftones. It also produced output that displayed
very good resolution in copy mode and very good resolution in printer mode. Its output also
displayed excellent line and dot control, which is essential for producing fine detail.
The e-STUDIO3520c was exceptionally easy to use and maintain, from the large and easy-to-
navigate touch screen to using the print drivers and device-management software. The system’s
control panel can also be tilted and rotated to eliminate glare and make it easier for wheelchair users
to access.
•
•
•
Paper and toner were easy to replenish.
Toshiba’s TopAccess Internet Services, which provides detailed device and consumables’ status,
and provides network configuration, job template management, access management and accounting
controls for administrators, is easy to use and very capable.
•
Toshiba’s Job Scanning Templates offer users an easy way to automate routine scan-and-distribute
workflows by recalling a set of preferred scan settings right from the control panel.
At it’s list price of $16,999 (which includes standard copier and printer controller), the e-STUDIO3520c is
economically priced for a mid-size workgroup office color MFP. No device is perfect, document feed
speeds could be better as, competitive units routinely scan at or near manufacturer’s rated speed.
Despite the fact that the e-STUDIO3520c offers users the ability to print to Front and Rear Covers, the e-
STUDIO3520c only allows users to copy to the Front Cover and not the Rear Cover. Additionally, we
would have liked to have seen device status and consumable levels communicated using the print driver.
Overall, the e-STUDIO3520c proved to be a highly-competitive workgroup office-color system in testing.
BERTL found the e-STUDIO3520c consistently productive no matter the application and feels that it will
make short work of mid-volume business-color workloads, while not sacrificing usability, ease-of-use,
versatility or image quality. Therefore, BERTL highly recommends the e-STUDIO3520c for offices, mid-
size workgroups and enterprises that require a fast and reliable business color and black-and-white
digital imaging system.
Copyright © 2008 BERTL Inc.
All Rights Reserved. The license under which this document is made available and applicable law prohibit any reproduction or further transmission of any portion of this document. This
prohibited. BERTL accepts no responsibility for any inaccuracies or omissions contained in this document.
Page 36
Toshiba e-STUDIO3520c
August 2008
Toshiba e-STUDIO3520c
WHAT WE LIKED
enables copy users to quickly and easily make typical
settings without having to navigate through to many
sub-menus, and significantly reduces the time to make
copy-job settings. BERTL was able to make frequently
used copier settings in a matter of only 2 or 3 key
presses (see “Selections Required for Frequently Used
Copy Functions” chart on page 18).
For network and device management, Toshiba
provides its TopAccess Internet Services Suite.
TopAccess provides an easy-to-use Web-based
interface, and can be used to view detailed system and
consumables’ status. It also enables administrators to
manage and configure device and network settings.
This Web-based solution enables administrators to
monitor and manage a fleet of devices from any
workstation on the network.
•
Tested black-and-white simplex and duplex network-
printer speeds in both PCL and PostScript modes were
up to approximately 45 ppm, matching Toshiba’s rated
print speed of up to 45 ppm (e-STUDIO4520c tested).
Tested color network print speed was up to 20.5 ppm
in PCL and 36.1 ppm in PostScript mode.
Tested network-printer First Page Out Time (FPOT)
was as fast as 17.82 seconds in PostScript mode and
up to 19.35 seconds in PCL mode.
•
•
•
•
•
Tested black-and-white FPOT as fast as 14.78
seconds in simplex copier mode, and as fast as 18.20
seconds in duplex copier mode.
Tested black-and-white copier productivity was up to
46.6 ppm in simplex mode and up to 27.1 ppm in
duplex mode.
•
•
TopAccess Internet Services provides automatic e-mail
alerts when the system requires attention.
•
•
•
Tested color copier productivity was up to 45.7 ppm in
simplex mode and up to 26.7 ppm in duplex mode.
Minimal document-finishing penalty when applying
document finishing options to copy jobs.
Fast document-feeder speeds of up to 35.9 opm in
monochrome simplex mode and up to 35.4 opm in
color simplex mode.
Both PCL and PostScript drivers are relatively easy to
use and logically organized. Both drivers have nearly
the same exact user interface. This will enable users
to quickly and easily switch between drivers and allow
them to find the settings they need from one driver to
another with ease.
•
•
Very easy toner and paper replacement. Ability to
change paper while in use.
Misfeed-access areas are easy to locate and access.
Correcting paper jams can be easily accomplished by
following the step by step guide displayed on the
control panel.
Versatile media handling, as all paper drawers accept
up to 11”x17” / A3 paper, while the bypass tray accepts
3"x5" / 100mm x 148mm index cards up to 12" x 47" /
305mm x 1200mm banner size. Banners can be used
for signage and promotional materials.
•
•
Users can copy and store files as a digital image via
the e-STUDIO3520c’s standard USB flash memory
drive.
Images can be scanned, printed and faxed directly to
the device’s hard drive and stored in e-Filling boxes.
Scanned images stored in the e-Filling boxes can then
be printed at any time (print-on-demand) e-mailed, sent
via fax, sent via Internet fax, routed to a computer
workstation, an FTP or SMB server, etc.
Support for several file formats that include TIFF
Multi/Single Page, PDF Multi/Single Page, Secure
PDF, Slim PDF, JPEG, and XPS Multi/Single Page.
Support for additional formats can be expanded up to
17 file formats with e-BRIDGE Re-Rite.
•
•
•
•
The multipurpose tray can also be used to print on
heavy stock up to 100 lb. cover (280 gsm).
Paper capacity can be expanded to a substantial 3,700
sheets.
•
•
LDAP compatibility enables users to access the
network
address
book,
making
destination-
WHAT WE WOULD LIKE TO SEE
management chores easier for network administrators.
Users can scan hardcopy documents, converting it into
electronic format, and then send the files to a USB
flash memory device for storage via the device’s
standard USB flash memory drive.
The control panel’s hard keys are large, well-organized
and clearly labeled, while the touch screen features
large text for easy viewing, as well as a simple design
for easy navigation. The touch screen is virtually the
same as other Toshiba e-STUDIO devices’ touch
screens, which will make it especially easy for e-
STUDIO users to quickly acclimate to it.
•
•
•
Overall, BERTL found the e-STUDIO3520c very easy to
use and maintain, we would have liked to have seen
device status and consumable levels communicated
using the print driver.
Despite the fact that the e-STUDIO3520c offers users
the ability to print to Front and Rear Covers, the e-
STUDIO3520c only allows users to copy to the Front
Cover and not the Rear Cover.
•
We would like to see faster document-feed speeds.
•
The e-STUDIO3520c’s LCD-color touch screen provides
easy access to several common and frequently used
copier settings on the Basic Copying screen. This
Copyright © 2008 BERTL Inc.
All Rights Reserved. The license under which this document is made available and applicable law prohibit any reproduction or further transmission of any portion of this document. This
prohibited. BERTL accepts no responsibility for any inaccuracies or omissions contained in this document.
Page 37
Toshiba e-STUDIO3520c
August 2008
Toshiba e-STUDIO3520c
About BERTL
BERTL Services
The success of an organization depends
on its ability to manage its information and
assets. An effective workflow process
requires the complex integration of
information, devices, software and people.
Reports and Star Ratings
BERTL analysts provide detailed reports
on the technical and practical benefits of
thousands of color and monochrome
workgroup, office, graphic arts, and
production devices.
IT managers, office managers, and other
knowledge-management
professionals
need to know what digital imaging devices
would best serve their specialized
workflow processes.
Product Specifications
DataCheck Gen II provides the most
current competitive data on printers,
copiers, MFPs, fax devices, wide format
printers, scanners, and more.
BERTL’s services are designed around
this real-world framework, delivering
business consumers the independent
analysis and insight needed to make
critical decisions about digital imaging’s
role in their organization.
News, Interviews, and Analysis
The ITchat online magazine provides
insight into the dynamics and trends of the
digital imaging marketplace through
interviews, feature articles, and software
reviews.
Independent Analysis and Insight
BERTL Awards
BERTL’s reports, comparative data, and
strategic guides look at digital imaging
through the eyes of the business user.
The research examines not only the
technical features, but also vertical market
applications, and business benefits. The
impact on worker productivity is a primary
concern.
BERTL analysts recognize the leading
devices and software solutions in the
annual BERTL’s Best awards. BERTL
also
honors
the
performance
of
manufacturers in the annual Readers’
Choice selections.
Contact BERTL
BERTL is 100 percent independent. It
receives no funding from manufacturers
and all product evaluations and reports
are published at BERTL’s own expense
BERTL Inc.
363 Route 46 West, Suite 100
Fairfield, NJ 07004
Phone: 1-973-882-0200
Fax: 1-973-882-0201
Email: [email protected]
for its subscribers.
Business users
worldwide trust BERTL for objective,
unbiased analysis of digital imaging
systems.
Copyright © 2008 BERTL Inc.
All Rights Reserved. The license under which this document is made available and applicable law prohibit any reproduction or further transmission of any portion of this document. This
prohibited. BERTL accepts no responsibility for any inaccuracies or omissions contained in this document.
Page 38
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