®
Zebra
XiIIIPlus™/R110Xi™/R170Xi™
User Guide
Download from Www.Somanuals.com. All Manuals Search And Download.
Declaration of Conformity
3
Declaration of Conformity
I have determined that the Zebra printers identified as the
XiIIIPlus™ Series
110XiIIIPlus, R110Xi, 140XiIIIPlus,
170XiIIIPlus, R170Xi, 220XiIIIPlus
manufactured by:
Zebra Technologies Corporation
333 Corporate Woods Parkway
Vernon Hills, Illinois 60061-3109 U.S.A.
Have been shown to comply with the applicable technical standards of the FCC
For Home, Office, Commercial, and Industrial use
If no unauthorized change is made in the equipment,
and if the equipment is properly maintained and operated.
9/6/07
XiIIIPlus/R110Xi/R170Xi User Guide
13383L-004 Rev. A
Download from Www.Somanuals.com. All Manuals Search And Download.
Compliance Information
Compliance Information
4
Compliance Information
FCC Compliance Statement
This device complies with Part 15 rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause
undesired operation.
The user is cautioned that any changes or modifications not expressly approved by Zebra
Technologies could void the user’s authority to operate the equipment. To ensure compliance,
this printer must be used with Shielded Communication Cables.
FCC Radiation Exposure Statement
(for printers with RFID encoders)
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with minimum distance 20cm
between the radiator and your body.
This transmitter must not be co-located or operating in conjunction with any other antenna or
transmitter.
Canadian DOC Compliance Statement
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
13383L-004 Rev. A
XiIIIPlus/R110Xi/R170Xi User Guide
9/6/07
Download from Www.Somanuals.com. All Manuals Search And Download.
Contents
Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Compliance Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
About This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Who Should Use This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
How This Document Is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Web Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
The Americas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Europe, Africa, Middle East, and India . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Asia Pacific . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Document Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
1 • Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
External View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Control Panel LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Control Panel Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Control Panel Indicator Lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
2 • Printer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Handling the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Unpack and Inspect the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Store the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Ship the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
9/6/07
XiIIIPlus/R110Xi/R170Xi User Guide
13383L-004 Rev. A
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Select a Site for the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Select a Surface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Provide Proper Operating Conditions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Allow Proper Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Provide a Data Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Provide a Power Source. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Select a Data Communication Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Data Cables and Wireless Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Connect the Printer to the Computer or Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Connect the Printer to a Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Power Cord Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Types of Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Ribbon Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
When to Use Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Coated Side of Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
3 • Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Prepare the Media for Loading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Print Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Load Media in Tear-Off Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Load Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Remove Used Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Calibrate the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Adjust Media Sensors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Upper Media Sensor—Inside Half of Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Upper Media Sensor—Outside Half of Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Lower Media Sensor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Adjust Printhead Pressure and Toggle Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Toggle Position Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Printhead Pressure Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Setup Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Enter Setup Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Exit Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Change Password-Protected Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Default Password Value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Disable the Password Protection Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Print a Configuration Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Print a Network Configuration Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
13383L-004 Rev. A
XiIIIPlus/R110Xi/R170Xi User Guide
9/6/07
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Contents
7
Control Panel Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
How to View or Modify Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Additional Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Standard Printer Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
5 • Print Modes and Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Printer Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
RFID Capability. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
XML-Enabled Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Print Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Select the Print Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Tear-Off Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Load Media in Peel-Off Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Load Media in Cutter Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Load Media in Rewind Mode with Cutter Option . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Install the Rewind Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
6 • Routine Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Replacing Printer Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Ordering Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Recycling Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Lubrication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Cleaning Schedule and Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Clean the Exterior. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Clean the Media Compartment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Clean the Printhead and Platen Roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Clean the Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Clean the Snap Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Clean the Cutter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Replace the Fuse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
7 • Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Troubleshooting Checklists. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
LCD Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Calibration Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Communications Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Ribbon Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
RFID Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Miscellaneous Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
9/6/07
XiIIIPlus/R110Xi/R170Xi User Guide
13383L-004 Rev. A
Download from Www.Somanuals.com. All Manuals Search And Download.
Contents
8
Printer Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Power-On Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
CANCEL Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
PAUSE Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
FEED Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
FEED and PAUSE Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Communications Diagnostics Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Sensor Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
8 • Data Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Parallel Data Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Parallel Cabling Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Parallel Port Interconnections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Serial Data Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Hardware Control Signal Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Pin Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
RS-232 Interface Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
USB 2.0 Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Applicator Interface Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Applicator Signals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Applicator Interface Connector Pin Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Pinouts for +24-28 V I/O Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
9 • PC Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
PCMCIA PC Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
10 • Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Standard Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Print Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Zebra Programming Language (ZPL). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Bar Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Agency Approvals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
RXi or XiIIIPlus with RFID Reader Installed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
General Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Physical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Environmental Conditions for Operation and Storage . . . . . . . . . . . . . . . . . . . . . . . 199
13383L-004 Rev. A
XiIIIPlus/R110Xi/R170Xi User Guide
9/6/07
Download from Www.Somanuals.com. All Manuals Search And Download.
Contents
9
Print Specifications by Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
110XiIIIPlus and R110Xi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
90XiIIIPlus, 96XiIIIPlus, and 140XiIIIPlus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
170XiIIIPlus, R170Xi, and 220XiIIIPlus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Ribbon Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Media Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
110XiIIIPlus and R110Xi Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
90XiIIIPlus and 96XiIIIPlus Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
End User License Agreement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
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Contents
10
Notes • ___________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
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About This Document
This section provides you with contact information, document structure and organization, and
additional reference documents.
Contents
Who Should Use This Document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
How This Document Is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Web Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
The Americas. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Europe, Africa, Middle East, and India. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Asia Pacific . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
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Who Should Use This Document
12
Who Should Use This Document
This User Guide is intended for use by any person who needs to perform routine maintenance,
upgrade, or troubleshoot problems with the printer.
How This Document Is Organized
The User Guide is set up as follows:
Section
Description
This section provides the tasks that you must
complete and the issues that you must consider
This section provides information about errors that
you might need to troubleshoot. Assorted
This section describes the standard communication
ports available to connect the printer to your
The glossary provides a list of common terms.
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About This Document
13
Contacts
Contacts
You can contact Zebra Technologies at the following:
Web Site
Technical Support via the Internet is available 24 hours per day, 365 days per year. Go to
The Americas
Regional Headquarters
Technical Support
Customer Service Dept.
Zebra Technologies International,
LLC
333 Corporate Woods Parkway
Vernon Hills, Illinois 60061.3109
U.S.A
T: +1 877 ASK ZEBRA (275 9327)
F: +1 847 913 2578
For printers, parts, media, and ribbon,
please call your distributor, or
contact us.
Hardware: [email protected]
Software: [email protected]
T: +1 877 ASK ZEBRA (275 9327)
T: +1 847 793 2600
Toll-free +1 800 423 0422
F: +1 847 913 8766
Europe, Africa, Middle East, and India
Regional Headquarters
Technical Support
Internal Sales Dept.
Zebra Technologies Europe Limited
Zebra House
The Valley Centre, Gordon Road
High Wycombe
T: +44 (0) 1494 768298
F: +44 (0) 1494 768210
Germany: [email protected]
France: [email protected]
Spain/Portugal: [email protected]
All other areas: [email protected]
For printers, parts, media, and ribbon,
please call your distributor, or
contact us.
T: +44 (0) 1494 768316
F: +44 (0) 1494 768244
Buckinghamshire, HP13 6EQ, UK
T: +44 (0)1494 472872
F: +44 (0) 1494 450103
Asia Pacific
Regional Headquarters
Technical Support
Customer Service
Zebra Technologies Asia Pacific, LLC T: +65 6858 0722
For printers, parts, media, and ribbon,
please call your distributor, or
contact us.
120 Robinson Road
#06-01 Parakou Building
Singapore 068913
T: +65 6858 0722
F: +65 6885 0838
E: China: [email protected]
All other areas:
T: +65 6858 0722
F: +65 6858 0836
F: +65 6885 0838
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Document Conventions
14
Document Conventions
The following conventions are used throughout this document to convey certain information.
Alternate Color (online only) Cross-references contain hot links to other sections in this
guide. If you are viewing this guide online in .pdf format, you can click the cross-reference
(blue text) to jump directly to its location.
LCD Display Examples Text from a printer’s Liquid Crystal Display (LCD) appears in
Bubbledot ICGfont.
Command Line Examples Command line examples appear in CourierNew font. For
example, type ZToolsto get to the Post-Install scripts in the bindirectory.
Files and Directories File names and directories appear in Courier Newfont. For
example, the Zebra<version number>.tarfile and the /root directory.
Icons Used
Caution • Warns you of the potential for electrostatic discharge.
Caution • Warns you of a potential electric shock situation.
Caution • Warns you of a situation where excessive heat could cause a burn.
Caution • Advises you that failure to take or avoid a specific action could result in physical
harm to you.
Caution • (No icon) Advises you that failure to take or avoid a specific action could result in
physical harm to the hardware.
Important • Advises you of information that is essential to complete a task.
Note • Indicates neutral or positive information that emphasizes or supplements important
points of the main text.
Example • Provides an example, often a scenario, to better clarify a section of text.
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Document Conventions
15
Illustration Callouts Callouts are used when an illustration contains information that needs
to be labeled and described. A table that contains the labels and descriptions follows the
Figure 1 • Sample Figure with Callouts
1
2
SETUP/EXIT button
CALIBRATE button
1
2
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16
Notes • ___________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
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1
Introduction
This section provides a high-level overview of the printer and its components.
Contents
External View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Control Panel LCD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Control Panel Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Control Panel Indicator Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
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Introduction
External View
18
External View
Figure 2 shows the outside of the printer.
Figure 2 • Exterior of Printer
Front
1
2
Rear
3
4
5
Control panel
Media door
1
2
3
4
5
Electronics cover
Power switch (O = Off, I = On)
AC power connector
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Introduction
Printer Components
19
Printer Components
Figure 3 shows the components inside the media compartment of your printer. Depending on
installed options, your printer may look slightly different.
Figure 3 • Printer Components
4
5
6
7
3
2
1
Printhead-open lever
Peel-off/tear-off bar
Platen roller
Ribbon take-up spindle
Ribbon supply spindle
Media supply hanger
Media supply guide
1
2
3
4
5
6
7
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Introduction
Control Panel
20
Control Panel
• The control panel Liquid Crystal Display (LCD) shows the operating status and printer
parameters.
• The control panel buttons are used to control the printer operations and to set parameters.
• The control panel lights (LEDs) show the printer’s operating status or indicate which
control panel buttons are active.
Figure 4 • Location of Control Panel Buttons and Lights
1
2
3
4
5
6
11
7
8
9
10
LCD
PLUS button
1
2
MINUS button
PREVIOUS button
NEXT/SAVE button
SETUP/EXIT button
FEED button
3
4
5
6
7
PAUSE button
CANCEL button
CALIBRATE button
Indicator lights
8
9
10
11
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Introduction
Control Panel
21
Control Panel LCD
The control panel LCD functions differently in different printer modes.
• In Operating mode, the LCD displays the printer’s status, sometimes in conjunction with
• In Pause mode, the printer stops printing temporarily.
• In Setup mode, you can use the control panel LCD to view or modify printer parameters
Control Panel Buttons
Table 1 describes the function of each button.
Table 1 • Control Panel Buttons
Button
Appearance Function
Stops and restarts the printing process or removes error messages and
PAUSE
clears the LCD.
• If the printer is idle, it enters Pause mode immediately.
• If the printer is printing, the label is completed before the printer pauses.
FEED
Advances a blank label.
• If the printer is idle or paused, the label is fed immediately.
• If the printer is printing, the label is fed after printing finishes.
CANCEL
CANCEL functions only in Pause mode. Pressing CANCEL once has these
effects:
• Cancels the label format that is currently printing.
• If no label format is printing, the next one to be printed is canceled.
• If no label formats are waiting to be printed, CANCEL is ignored.
To clear the printer’s entire label format memory, press and hold CANCEL.
When the formats are cleared, the DATA light turns off.
CALIBRATE
Calibrates the printer for the following:
• Media length
• Media type (continuous or non-continuous)
• Print mode (direct thermal or thermal transfer)
• Sensor values
SETUP/EXIT
Enters and exits Setup mode.
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Introduction
Control Panel
22
Table 1 • Control Panel Buttons (Continued)
Appearance Function
Button
PREVIOUS
When in Setup mode, scrolls the LCD to the previous parameter. Press and
hold to scroll quickly.
NEXT/SAVE
• When in Setup mode, scrolls the LCD to the next parameter. Press and
hold to scroll quickly.
• When exiting Setup mode, saves any changes you have made in the
configuration and calibration sequence.
LEFT OVAL
Changes the parameter values. Common uses are to decrease a value, to
answer “no,” to scroll through choices, or to change the cursor position
while entering the password.
RIGHT OVAL
Changes the parameter values. Common uses are to increase a value, to
answer “yes,” to scroll through choices, or to change values while entering
the password.
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Control Panel
23
Control Panel Indicator Lights
Table 2 describes lights on the control panel that indicate different printer conditions.
Note • If two operating conditions occur simultaneously (for example, one that causes a light
to be on constantly and one that causes the same light to flash), the indicator light flashes.
Table 2 • Control Panel Indicator Lights
Light
Appearance
Status
Off
Indication
The printer is off or power is not applied.
The printer is on.
POWER
On
TAKE
Off
Normal operation.
LABEL
Flashing (Peel mode only.) The label is available. Printing pauses
until the label is removed.
ERROR
Off
Normal operation—no printer errors.
Flashing A printer error exists. Check the LCD for more information.
CHECK
RIBBON
Off
On
Normal operation—ribbon (if used) is properly loaded.
Printing is paused, the LCD displays a warning message,
and the PAUSE light is on.
• If the printer is in Direct Thermal Mode: ribbon is loaded.
• If the printer is in Thermal Transfer Mode: no ribbon is
loaded.
PAPER OUT
PAUSE
Off
On
Normal operation—media is properly loaded.
No media is under the media sensor. Printing is paused, the
LCD shows an error message, and the PAUSE light is on.
Off
On
Normal operation.
The printer stopped all printing operations. Causes include:
• PAUSE was pressed
• A label format included a pause command
• The online verifier detected an error
• A printer error was detected.
The LCD gives additional information.
DATA
Off
On
Normal operation. No data being received or processed.
The printer is processing data or is printing. No data is being
received.
Flashing The printer is receiving data from or sending status
information to the host computer.
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Introduction
Control Panel
24
Notes • ___________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
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2
Printer Setup
This section provides the tasks that you must complete and the issues that you must consider
before you load and configure your printer.
Contents
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Handling the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Unpack and Inspect the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Store the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Ship the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Select a Site for the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Select a Surface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Provide Proper Operating Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Allow Proper Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Provide a Data Source. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Provide a Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Select a Data Communication Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Data Cables and Wireless Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Connect the Printer to the Computer or Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Connect the Printer to a Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Power Cord Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Types of Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Ribbon Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
When to Use Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Coated Side of Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
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Printer Setup
Before You Begin
26
Before You Begin
Review this checklist, and resolve any issues before you set up or use your printer.
‰ Unpack and Inspect the Printer Have you unpacked the printer and inspected it for
‰ Select a Site Have you selected an appropriate location for the printer? If you have not,
‰ Connect to a Data Source Have you determined how the printer will connect to a
data source (usually a computer)? For more information, see Select a Data
‰ Attach a Power Cord Do you have the correct power cord for your printer? If you are
‰ Select Media Do you have the correct media for your application? If you are unsure,
‰ Select Ribbon Do you need to use ribbon, and is the appropriate ribbon available, if
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Printer Setup
Handling the Printer
27
Handling the Printer
This section describes how to handle your printer.
Unpack and Inspect the Printer
When you receive the printer, immediately unpack it and inspect for shipping damage.
• Save all packing materials.
• Check all exterior surfaces for damage.
• Raise the media door, and inspect the media compartment for damage to components.
If you discover shipping damage upon inspection:
• Immediately notify the shipping company and file a damage report.
• Keep all packaging material for shipping company inspection.
• Notify your authorized Zebra reseller
Important • Zebra Technologies is not responsible for any damage incurred during the
shipment of the equipment and will not repair this damage under warranty.
Store the Printer
If you are not placing the printer into immediate operation, repackage it using the original
Table 3 • Storage Temperature and Humidity
Temperature
Relative Humidity
–40°F to 140°F (–40° to 60°C)
5% to 85% non-condensing
Ship the Printer
If you must ship the printer:
• Turn off (O) the printer, and disconnect all cables.
• Remove any media, ribbon, or loose objects from the printer interior.
• Close the printhead.
• Carefully pack the printer into the original container or a suitable alternate container to
avoid damage during transit. A shipping container can be purchased from Zebra if the
original packaging has been lost or destroyed.
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Printer Setup
Select a Site for the Printer
28
Select a Site for the Printer
Consider the following when selecting an appropriate location for your printer.
Select a Surface
Select a solid, level surface of sufficient size and strength to accommodate the printer and
other equipment (such as a computer), if necessary. The choices include a table, countertop,
Provide Proper Operating Conditions
This printer is designed to function in a wide range of environmental and electrical conditions,
including a warehouse or factory floor. For more information on the required conditions, see
Table 4 shows the temperature and relative humidity requirements for the printer when it is
operating.
Table 4 • Operating Temperature and Humidity
Mode
Temperature
Relative Humidity
Thermal Transfer
Direct Thermal
41° to 104°F (5° to 40°C)
32° to 104°F (0° to 40°C)
20 to 85% non-condensing.
20 to 85% non-condensing
Allow Proper Space
The printer should have enough space around it for you to be able to open the media door. To
allow for proper ventilation and cooling, leave open space on all sides of the printer.
Caution • Do not place any padding or cushioning material behind or under the printer
because this restricts air flow and could cause the printer to overheat.
Provide a Data Source
If the printer will be located away from the data source (such as a computer), the selected site
must provide the appropriate connections to that data source. For more information on the
types of communication interfaces and their limitations, see Select a Data Communication
Provide a Power Source
Place the printer within a short distance of a power outlet that is easily accessible.
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Printer Setup
Select a Data Communication Interface
29
Select a Data Communication Interface
Table 5 provides basic information about data communication interfaces that you can use to
connect your printer to a computer. You may send label formats to the printer through any data
communication interface that is available. Select an interface that is supported by both your
printer and your computer or your Local Area Network (LAN).
Table 5 • Characteristics of the Data Communication Interfaces
Standard or
Interface
Optional on
Printer
Characteristics
RS-232 Serial
Standard
• Maximum cable length of 50 ft (15.24 m).
• You may need to change printer parameters to match the host
computer.
• You need to use a null-modem adaptor to connect to the printer
if using a standard modem cable.
IEEE 1284
Standard
• Maximum cable length of 10 ft (3 m).
Bidirectional Parallel
• Recommended cable length of 6 ft (1.83 m).
• An Ethernet print server takes up or covers this port on the
printer.
• No printer parameter changes required to match the host
computer.
USB
Standard
Optional
• Maximum cable length of 16.4 ft (5 m).
• No printer parameter changes required to match the host
computer.
Internal wired
• Can print to the printer from any computer on your LAN.
Ethernet print server
• Can communicate with the printer through the printer’s web
pages.
• Computer must be equipped with an Ethernet board.
• The printer must be configured to use your LAN.
Wireless Ethernet
print server
Optional
• Can print to the printer from any computer on your Wireless
Local Area Network (WLAN).
• Can communicate with the printer through the printer’s web
pages.
• Computer must be equipped with an Ethernet board.
• The printer must be configured to use your WLAN.
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Printer Setup
Select a Data Communication Interface
30
Data Cables and Wireless Cards
You must supply all data cables or wireless cards for your application.
Data Cables Ethernet cables do not require shielding, but all other data cables must be fully
shielded and fitted with metal or metallized connector shells. Unshielded data cables may
increase radiated emissions above the regulated limits.
To minimize electrical noise pickup in the cable:
• Keep data cables as short as possible.
• Do not bundle the data cables tightly with the power cords.
• Do not tie the data cables to power wire conduits.
Wireless Cards For supported wireless cards, refer to the ZebraNet Wireless Print Server
and Wireless Plus Print Server User Guide. A copy of the manual is available at
http://www.zebra.com/manuals or on the user CD that came with your printer.
Connect the Printer to the Computer or Network
Table 6 shows how to connect the different types of data cables to your printer and computer.
The connectors on the back of your computer may be in different locations than on the sample
computer shown in this section.
Caution • Ensure that the printer power is off (O) before connecting data communications
cables. Connecting a data communications cable while the power is on (I) may damage the
printer.
Table 6 • Connecting the Printer to a Computer or Network
Interface
Connection and Configuration
RS-232 Serial The baud rate, number of data and stop bits, the parity, and the
XON/XOFF or DTR control must match those of the host computer. See
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Printer Setup
Select a Data Communication Interface
31
Table 6 • Connecting the Printer to a Computer or Network (Continued)
Interface
Connection and Configuration
IEEE 1284
Bidirectional
Parallel
No additional configuration is necessary. An Ethernet print server takes up
or covers this port on the printer.
USB
No additional configuration is necessary.
Caution • Be careful not to plug the USB cable into the wired Ethernet
print server connector on the printer because doing so will damage the
connector.
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Printer Setup
Select a Data Communication Interface
32
Table 6 • Connecting the Printer to a Computer or Network (Continued)
Interface
Connection and Configuration
Internal wired Refer to the ZebraNet 10/100 Print Server User and Reference Guide for
Ethernet print
server
configuration instructions. A copy of this manual is available at
http://www.zebra.com/manuals or on the user CD that came with your
printer.
Wireless
Ethernet print
server
Refer to the ZebraNet Wireless Print Server and Wireless Plus Print
Server User Guide for configuration instructions. A copy of this manual is
with your printer.
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Printer Setup
Connect the Printer to a Power Source
33
Connect the Printer to a Power Source
The AC power cord must have a three-prong female connector on one end that plugs into the
mating AC power connector at the rear of the printer. If a power cable was not included with
Caution • For personnel and equipment safety, always use an approved three-conductor
power cord specific to the region or country intended for installation. This cord must use an
IEC 320 female connector and the appropriate region-specific three-conductor grounded
plug configuration.
To connect the printer to a power source, complete these steps:
1. Toggle the printer power switch to the off (O) position.
2. Plug the power cord into the AC power connector (1) on the rear of the printer.
1
3. Plug the other end of the power cord into a power outlet near the printer.
4. Turn on (I) the printer.
The control panel LCD and lights activate, indicating that the printer is booting up.
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Printer Setup
Connect the Printer to a Power Source
34
Power Cord Specifications
Caution • For personnel and equipment safety, always use an approved three-conductor
power cord specific to the region or country intended for installation. This cord must use an
IEC 320 female connector and the appropriate region-specific, three-conductor grounded
plug configuration.
Depending on how your printer was ordered, a power cord may or may not be included. If one
refer to the following guidelines:
• The overall cord length must be less than 9.8 ft. (3 m).
• The cord must be rated for at least 10 A, 250 V.
• The chassis ground (earth) must be connected to ensure safety and reduce electromagnetic
interference.
Figure 5 • Power Cord Specifications
2
3
1
4
AC power plug for your country—This should bear
the certification mark of at least one of the known
3-conductor HAR cable or other cable approved for
your country.
IEC 320 connector—This should bear the
certification mark of at least one of the known
Length ≤ 9.8 ft. (3 m). Rating 10 Amp, 250 VAC.
1
2
3
4
Figure 6 • International Safety Organization Certifications
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Printer Setup
Types of Media
35
Types of Media
Important • Zebra strongly recommends the use of Zebra-brand supplies for continuous
high-quality printing. A wide range of paper, polypropylene, polyester, and vinyl stock has
been specifically engineered to enhance the printing capabilities of the printer and to prevent
Your printer can use various types of media:
• Standard media—Most standard media uses an adhesive backing that sticks individual
labels or a continuous length of labels to a liner.
• Tag stock—Tags are usually made from a heavy paper. Tag stock does not have adhesive
or a liner, and it is typically perforated between tags.
• Radio frequency identification (RFID) “smart” media—RFID
media can be used in a printer that is equipped with an RFID
reader/encoder. RFID labels are made from the same materials and
adhesives as non-RFID labels. Each label has an RFID transponder
(sometimes called an “inlay”), made of a chip and an antenna,
embedded between the label and the liner. The shape of the transponder varies by
manufacturer and is visible through the label. All “smart” labels have memory that can be
read, and many have memory that can be encoded.
Important • Transponder placement within a label depends on the transponder type and
the printer model. Make sure that you are using the correct “smart” media for your printer.
Table 7 describes roll and fanfold media. Roll media is loaded into the printer while fanfold
media may be located inside or outside of the printer.
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Printer Setup
Types of Media
36
Table 7 • Roll and Fanfold Media
Media Type
How It Looks
Description
Non-Continuous
Roll Media
Roll media is wound on a 3-in. (76-mm) core. Individual
labels are separated by one or more of the following methods:
• Web media separates labels by gaps, holes, or notches.
• Black mark media uses pre-printed black marks on the back
side of the media to indicate label separations.
• Perforated media has perforations that allow the labels or
tags to be separated from each other easily. The media may
also have black marks or other separations between labels
or tags.
Non-Continuous
Fanfold Media
Fanfold media is folded in a zigzag pattern. Fanfold media can
have the same label separations as non-continuous roll media.
The separations would fall on or near the folds.
Continuous
Roll Media
Roll media is wound on a 3-in. (76-mm) core.
Continuous roll media does not have gaps, holes, notches, or
black marks to indicate label separations. This allows the
image to be printed anywhere on the label. Sometimes a cutter
is used to cut apart individual labels.
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Printer Setup
Ribbon Overview
37
Ribbon Overview
Ribbon is a thin film that is coated on one side with wax, resin, or wax resin, which is
transferred to the media during the thermal transfer process. The media determines whether
you need to use ribbon and how wide the ribbon must be.
When ribbon is used, it must be as wide as or wider than the media being used. If the ribbon is
narrower than the media, areas of the printhead are unprotected and subject to premature wear.
When to Use Ribbon
Thermal transfer media requires ribbon for printing while direct thermal media does not.
To determine if ribbon must be used with a particular media, perform a media scratch test.
To perform a media scratch test, complete these steps:
1. Scratch the print surface of the media rapidly with your fingernail.
2. Did a black mark appear on the media?
If a black mark...
Then the media is...
Does not appear on the media
Appears on the media
Thermal transfer. A ribbon is required.
Direct thermal. No ribbon is required.
Coated Side of Ribbon
only use ribbon that is coated on the outside. If you are unsure which side of a particular roll of
ribbon is coated, perform an adhesive test or a ribbon scratch test to determine which side is
coated.
Figure 7 • Ribbon Coated on Outside or Inside
Outside
Inside
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Ribbon Overview
38
Adhesive Test
If you have labels available, perform the adhesive test to determine which side of a ribbon is
coated. This method works well for ribbon that is already installed.
To perform an adhesive test, complete these steps:
1. Peel a label from its liner.
2. Press a corner of the sticky side of the label to the outer surface of the roll of ribbon.
3. Peel the label off of the ribbon.
4. Observe the results. Did flakes or particles of ink from the ribbon adhere to the label?
If ink from the ribbon...
Then...
Adhered to the label
The ribbon is coated on the outside and can be used in
this printer.
Did not adhere to the label
The ribbon is coated on the inside and cannot be used in
this printer. To verify this, repeat the test on the other
surface of the roll of ribbon.
Ribbon Scratch Test
Perform the ribbon scratch test when labels are unavailable.
To perform a ribbon scratch test, complete these steps:
1. Unroll a short length of ribbon.
2. Place the unrolled section of ribbon on a piece of paper with the outer surface of the
ribbon in contact with the paper.
3. Scratch the inner surface of the unrolled ribbon with your fingernail.
4. Lift the ribbon from the paper.
5. Observe the results. Did the ribbon leave a mark on the paper?
If the ribbon...
Then...
Left a mark on the paper
The ribbon is coated on the outer surface.
Did not leave a mark on the The ribbon is coated on the inner surface and cannot be
paper
used in this printer. To verify this, repeat the test on the
other surface of the roll of ribbon.
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3
Operations
This section provides the procedures for loading and calibrating the printer.
operating the printer.
Contents
Prepare the Media for Loading. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Print Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Load Media in Tear-Off Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Load Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Remove Used Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Calibrate the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Adjust Media Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Upper Media Sensor—Inside Half of Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Upper Media Sensor—Outside Half of Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Lower Media Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Adjust Printhead Pressure and Toggle Position. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Toggle Position Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Printhead Pressure Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
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Operations
Prepare the Media for Loading
40
Prepare the Media for Loading
You can use roll media or fanfold media in your printer. Roll media hangs on and is loaded
from the media supply hanger. Fanfold media is stored away from or in the bottom of the
printer and can drape across the media supply hanger.
Roll Media
To place roll media on the media supply hanger, complete these steps:
1. Slide out and flip down the media supply guide.
2. Place the roll of media on the media supply hanger. Push the roll back as far as it will go.
3. Flip up the media supply guide, and then slide it in until it touches the edge of the roll.
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Operations
Prepare the Media for Loading
41
Fanfold Media
You can load fanfold media through the rear access slot or through the bottom access slot.
Using the media supply hanger is optional.
Figure 8 • Rear Feed Using Media Supply Hanger
Figure 9 • Bottom Feed Without Using Media Supply Hanger
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Operations
Prepare the Media for Loading
42
To load fanfold media, complete these steps:
1. Thread the fanfold media through the rear or bottom access slot.
2. Do you wish to use the media supply guide?
If…
No
Then…
Continue with the media loading procedure for the desired print mode.
a. Slide out and flip down the media supply guide.
Yes
b. Drape the media over the media supply hanger.
3. Flip up the media supply guide, and then slide it in until it touches the edge
of the media.
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Operations
Print Modes
43
Print Modes
The printer can print on roll or fanfold media and use different print modes for label removal.
Use a print mode that matches the media being used and the printer options available
Table 8 • Print Modes
Mode
When to Use
Printer Action
Tear-Off (default setting)
Use for most applications.
Can use roll or fanfold
Each label or strip of labels
can be torn off after printing.
media. See Load Media in
Peel-Off
Use only if printer has the
Peel-Off or Rewind option.
The liner is peeled away
from the label during
label is removed, the next
label prints.
Cutter
Use only if printer has a
cutter option. Usually uses
The printer automatically
cuts the label after it is
Rewind
Use only if printer has the
Rewind option without a
cutter. Can use roll or
The media and/or liner are
rewound onto a core as they
are printed.
fanfold media. See Load
Rewind with Cutter Option
Use only if printer has the
Rewind option and a cutter.
Can use roll or fanfold
media. See Load Media in
The media and/or liner are
rewound onto a core as they
are printed. The labels are
not cut.
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Operations
Load Media in Tear-Off Mode
44
Load Media in Tear-Off Mode
Figure 10 • Tear-Off Mode
4
5
1
2 3
Printhead-open lever
Media guide
Media guide roller
Media supply guide
Media supply hanger
1
2
3
4
5
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Operations
Load Media in Tear-Off Mode
45
Caution • While performing any tasks near an open printhead, remove all rings, watches,
hanging necklaces, identification badges, or other metallic objects that could touch the
printhead. You are not required to turn off the printer power when working near an open
printhead, but Zebra recommends it as a precaution. If you turn off the power, you will lose
all temporary settings, such as label formats, and you must reload them before you resume
printing.
To load roll media, complete these steps:
instructions.
3. Open the printhead assembly by rotating the printhead-open lever (1) counter-clockwise.
1
4. Loosen the thumb screw (not visible from this angle) that is located on the bottom of the
outer media guide (1).
1
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Operations
Load Media in Tear-Off Mode
46
5. Slide the outer media guide (1) all the way out.
1
6. If your printer includes a media dancer assembly (1), thread the media under the media
dancer assembly roller. For all printers, thread the media under the media guide roller (2)
and then the upper media sensor (3).
Important • Make sure that you thread the media under these components. If you thread
the media over the them, the media obstructs the ribbon sensor and causes a false
RIBBON OUTerror.
3
2
1
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Operations
Load Media in Tear-Off Mode
47
7. Push the media forward until it passes under the printhead assembly (1), under the
snap plate (2), and then over the platen roller (3).
1
2
3
8. Align the media with the inner media guide (1). Slide in the outer media guide (2) until it
just touches the edge of the media.
1
2
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Operations
Load Media in Tear-Off Mode
48
9. Tighten the thumb screw (not visible from this angle) that is located on the bottom of the
outer media guide (1).
1
10. Push down the printhead assembly (1), and then rotate the printhead-open lever (2)
clockwise until it locks into place.
2
1
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Operations
Load Ribbon
49
Load Ribbon
Use the instructions in this section to load ribbon for use with thermal transfer labels. For
direct thermal labels, do not load ribbon in the printer. The ribbon path is slightly different for
Important • Use ribbon that is wider than the media to protect the printhead from wear.
Ribbon must be coated on the outside.
Figure 11 • Ribbon Path
Without Ribbon Dancer
With Ribbon Dancer
Caution • While performing any tasks near an open printhead, remove all rings, watches,
hanging necklaces, identification badges, or other metallic objects that could touch the
printhead. You are not required to turn off the printer power when working near an open
printhead, but Zebra recommends it as a precaution. If you turn off the power, you will lose
all temporary settings, such as label formats, and you must reload them before you resume
printing.
To load ribbon, complete these steps:
1. Align the arrow (1) on the ribbon take-up spindle knob with the notch (2) in the ribbon
take-up spindle.
2
1
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Load Ribbon
50
2. Align the segments of the ribbon supply spindle.
3. Orient the ribbon with the loose end unrolling clockwise.
4. Place the roll of ribbon on the ribbon supply spindle. Push the roll back as far as it will go.
5. A ribbon leader makes ribbon loading and unloading easier. Does your roll of ribbon have
paper or something else attached to the end to serve as a ribbon leader?
If…
Yes
No
Then…
Continue with the next step.
a. Tear off a strip of media (labels and liner) about 6–12 in. (150–305 mm)
long from the roll.
b. Peel a label from the media strip.
c. Use this label (1) to attach the end of the ribbon (2) to the media strip (3).
The media strip acts as a leader.
3
1
2
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Operations
Load Ribbon
51
6. Open the printhead assembly by rotating the printhead-open lever counter-clockwise.
ribbon dancer location.)
If...
Then...
No
Thread the ribbon over the media dancer assembly (1) and under the
ribbon guide roller (2).
1
2
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Load Ribbon
52
If...
Then...
Yes
a. Thread the ribbon through the ribbon dancer. The ribbon must go
under the upper roller (1) and then over the lower roller (2).
b. Thread the ribbon under the ribbon guide roller (3).
3
1
2
8. Push the ribbon leader forward until it passes under the printhead assembly (1), over the
snap plate (2), and then over the platen roller (3).
1
2
3
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Load Ribbon
53
9. Bring the ribbon leader over the upper ribbon roller (1) and then toward the ribbon take-up
spindle (2).
1
2
10. Wind the ribbon leader and attached ribbon counterclockwise around the ribbon take-up
spindle.
11. Rotate the spindle counterclockwise several turns to wind the ribbon and remove any
slack.
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Load Ribbon
54
12. Push down the printhead assembly (1), and then rotate the printhead-open lever (2)
clockwise until it locks into place.
2
1
Remove Used Ribbon
Remove used ribbon from the ribbon take-up spindle each time you change the roll of ribbon.
To remove used ribbon, complete these steps:
1. Has the ribbon run out?
If the ribbon...
Ran out
Then
Continue with the next step.
Did not run out
Cut or break the ribbon before the ribbon take-up spindle.
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Operations
Load Ribbon
55
2. While holding the ribbon take-up spindle, turn the ribbon release knob clockwise until it
stops.
The ribbon release bars pivot down, easing the spindle’s grip on the used ribbon.
3. Slide the used ribbon off of the ribbon take-up spindle and discard.
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Operations
Calibrate the Printer
56
Calibrate the Printer
Calibrate the printer when it is first put into service. Calibration allows the printer to establish
the proper settings for the specific media and ribbon used in your application. You may
calibration.
Table 9 • Types of Calibration
Type of Calibration
Description
When/How It Occurs
Auto-calibration
The printer automatically sets the
value it detects for the spaces between
labels.
Occurs at the following times:
• When the printer is first turned on if
CALIBRATION is selected for
• When the printer feeds media after
the printhead is closed if
CALIBRATION is selected for
• As part of both the sensor profile
and media and ribbon sensor
calibration procedures.
Long (Standard)
Calibration
The printer does the following:
• feeds media and ribbon
To perform a long calibration, do one
of the following:
• Press PAUSE on the control panel
to pause the printer, and then press
CALIBRATE.
• sets the values it detects for media
length, media type (continuous or
non-continuous), and print mode
(thermal transfer or direct thermal) • Select CALIBRATION for the
MEDIAPOWERUPor HEAD
• updates the sensor values
Short Calibration
The printer calibrates using the
current sensor values rather than
detecting the spaces between labels
and resetting the sensors. This
Select SHORT CAL for the MEDIA
POWERUPor HEADCLOSE
parameter (see Select Media
than the long calibration sequence, but
it is less reliable because the values
that are stored in the sensors could be
incorrect.
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Calibrate the Printer
57
Table 9 • Types of Calibration (Continued)
Description When/How It Occurs
Type of Calibration
Sensor Profile
Calibration
The printer auto-calibrates and prints Select the SENSOR PROFILE
a media sensor profile.
option on the control panel. See Print
instructions.
Media and Ribbon
Sensor Sensitivity
Calibration
One of the most common adjustments Select the MEDIA AND RIBBON
to printer settings. The printer resets CALIBRATEoption on the control
correctly the media and ribbon that
you are using. If you change the type for instructions.
of ribbon and/or media, you might
need to reset the sensitivity of the
media and ribbon sensors. When the
sensors are at their new sensitivity, the
printer performs an auto-calibration.
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Operations
Adjust Media Sensors
58
Adjust Media Sensors
The transmissive sensor consists of two sections: a light source (the lower media sensor) and a
light sensor (the upper media sensor). The media passes between the two.
Adjust these sensors only when the printer cannot detect the top of the label. The control panel
LCD displays ERROR CONDITION PAPER OUT, even though there are labels loaded in
the printer.
Note • For most models of XiIIIPlus, the upper media sensor can be positioned along the
inside half of the media (the side closest to the back frame of the printer) or the outside half
of the media (the side farthest from the back frame of the printer). However, for the
220XiIIIPlus, you cannot move the sensors to the outside half of the media.
Upper Media Sensor—Inside Half of Media
To adjust the upper media sensor for the inside half of the media, complete
these steps:
1. Remove the ribbon (if ribbon is used).
below the adjustment screw head.
Figure 12 • Upper Media Sensor Location
2
3
1
Upper media sensor adjustment screw
Upper media sensor
Printer back frame
1
2
3
3. Using a Phillips-head screwdriver, slightly loosen the upper media sensor adjustment
screw.
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Operations
Adjust Media Sensors
59
4. Using the tip of the screwdriver, slide the upper sensor along the slot to the desired
position (for non-continuous media with a notch or hole in the media, the sensor must be
directly above the notch or hole).
5. Tighten the adjustment screw to secure the upper media sensor.
Upper Media Sensor—Outside Half of Media
To adjust the upper media sensor for the outside half of the media, complete
these steps (all models except the 220XiIIIPlus):
1. Remove the ribbon (if ribbon is used).
below the adjustment screw head.
3. Using a Phillips-head screwdriver, remove the upper media sensor adjustment screw.
4. Lift the upper media sensor assembly from the slot, and move it and the wire cover to the
outside slot. Carefully pull the wires through the cable tie. You may need to set aside the
sensor wire cover if the adjustment is too far to the outside.
5. Replace and slightly tighten the adjustment screw.
6. Slide the upper media sensor along the slot to the desired position (for non-continuous
media with a notch or hole in the media, the sensor must be directly above the notch or
hole).
7. Tighten the adjustment screw.
8. Make sure that the wires are routed back into the groove of the media sensor bracket.
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Operations
Adjust Media Sensors
60
Lower Media Sensor
To adjust the lower media sensor, complete these steps:
spring clip holding a circuit board.
Figure 13 • Lower Media Sensor Location
1
Lower media sensor
1
2. Slide the lower sensor until it is under the upper media sensor. Gently pull wires out as
needed (wires should have a little slack).
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Operations
Adjust Printhead Pressure and Toggle Position
61
Adjust Printhead Pressure and Toggle Position
Print quality depends on the labels and ribbon used as well as the toggle pressure and position.
Make sure that your labels and ribbon are acceptable for your application. If they are, check
the toggle position and then the printhead pressure.
Toggle Position Adjustment
You may need to adjust the toggles if printing is too light on one side or if thick labels are used.
If the toggle pressure is too light or uneven, the labels and ribbon may slip.
To position the toggles, complete these steps:
1. Loosen the locking nuts (1) at the top of the toggle assemblies. (The 90XiIIIPlus and
96XiIIIPlus printers have only one toggle.)
1
2. Slide the toggles until they provide even pressure on the media.
• If you are using a 90XiIIIPlus or 96XiIIIPlus printer, position the single toggle over the
center of the labels.
• All other printer models have two toggles. If the labels are too narrow to fit both toggles,
position one toggle over the center of the labels and decrease the pressure on the unused
toggle.
3. Tighten the locking nuts.
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Operations
Adjust Printhead Pressure and Toggle Position
62
Printhead Pressure Adjustment
If positioning the toggles properly does not solve a print quality problem, try adjusting the
printhead pressure. Maximize printhead life by using the lowest pressure that produces the
desired print quality.
Caution • Observe proper electrostatic safety precautions when handling any
static-sensitive components such as circuit boards and printheads.
To adjust printhead pressure, complete these steps:
2. While printing labels, use the control panel controls to lower the darkness setting until the
labels are printing gray instead of black.
3. Loosen the upper knurled nuts on the toggle assemblies (1). (The 90XiIIIPlus and
96XiIIIPlus printers have only one toggle.)
1
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Operations
Adjust Printhead Pressure and Toggle Position
63
4. Some media types require higher pressure to print well. For these media types, increase or
decrease pressure using the lower knurled nuts (1) until the left and right edges of the
printed area are equally dark.
1
5. Increase the darkness level using the control panel controls until the printing is clear.
6. Tighten the upper knurled nuts.
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64
Notes • ___________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
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4
Configuration
This section describes the control panel parameters that are used to configure the printer for
operation.
Contents
Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Enter Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Exit Setup Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Change Password-Protected Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Default Password Value. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Disable the Password Protection Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Print a Configuration Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Print a Network Configuration Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Control Panel Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
How to View or Modify Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Additional Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Standard Printer Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
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Configuration
Setup Mode
66
Setup Mode
After you have installed the media and ribbon and the Power-On Self Test (POST) is complete,
the control panel displays PRINTER READY. You may now set printer parameters for your
application using the control panel display and the buttons directly below it. If it becomes
Important • Certain printing conditions may require that you adjust printing parameters,
such as print speed, darkness, or print mode. These conditions include (but are not
limited to):
• printing at high speeds
• peeling the media
• the use of extremely thin, small, synthetic, or coated labels
Because these and other factors affect print quality, run tests to determine the best
combination of printer settings and media for your application. A poor match may limit print
quality or print rate, or the printer may not function properly in the desired print mode.
Note • If the printer is operating on an IP network and you have a ZebraNet 10/100
PrintServer or Wireless Plus Print Server, you can change the printer’s parameters in these
additional ways:
• with ZebraLink™ WebView. For information, see the appropriate print server user guide.
• with ZebraNet Bridge. For information, see the ZebraNet Bridge Enterprise Printer
Management User Guide.
Enter Setup Mode
To enter Setup Mode, complete these steps:
1. Press SETUP/EXIT.
2. Press NEXT/SAVE or PREVIOUS to scroll through the parameters.
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Configuration
67
Setup Mode
Exit Setup Mode
To leave Setup mode, complete these steps:
1. Press SETUP/EXIT.
The LCD displays SAVE CHANGES.
2. Press the left or right oval to display the save options:
LCD
Description
Stores values in the printer even when power is turned off.
Saves the changes until power is turned off.
PERMANENT
TEMPORARY
CANCEL
Cancels all changes made since you entered Setup mode,
except for changes made to the darkness and tear-off settings,
which go into effect as soon as they are made.
Restores all parameters other than the network settings back to
the factory defaults. Use care when loading defaults because
you will need to reload all settings that you changed manually.
LOAD DEFAULTS
Note • Loading factory defaults causes the printer to
auto-calibrate.
Loads values from the last permanent save.
LOAD LAST SAVE
DEFAULT NET
Restores the wired and wireless network settings back to
factory defaults.
3. Press NEXT/SAVE to select the displayed choice.
When the configuration and calibration sequence is done, PRINTER READYdisplays.
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Configuration
Change Password-Protected Parameters
68
Change Password-Protected Parameters
Certain parameters, including the communication parameters, are password-protected by
factory default.
Caution • Do not change password-protected parameters unless you have a complete
understanding of the parameters’ functions. If the parameters are set incorrectly, the printer
may function unpredictably.
The first time that you attempt to change a password-protected parameter, the printer displays
ENTER PASSWORD. Before you can change the parameter, you must enter the four-digit
numeric password. After you have entered the password correctly, you do not have to enter it
again unless you leave Setup mode by pressing SETUP/EXIT or by turning off (O) the printer.
To enter a password for a password-protected parameter, complete
these steps:
1. At the password prompt, use the left oval to change the selected digit position.
2. When you have selected the digit that you wish to change, use the right oval to increase
the selected digit value. Repeat these two steps for each digit of the password.
3. After entering the password, press NEXT/SAVE.
The parameter you selected to change is displayed. If the password was entered correctly,
you can change the value.
Default Password Value
The default password value is 1234. The password can be changed using the Zebra
Programming Language (ZPL) command ^KP(Define Password) or using the printer’s web
pages (ZebraNet® PrintServer II, 10/100 Print Server, or Wireless Print Server required).
Disable the Password Protection Feature
You can disable the password protection feature so that it no longer prompts you for a
password by setting the password to 0000 via the ^KPZPL command. To re-enable the
password-protection feature, send the ZPL command ^KPx, where xcan be any number from
1 to 9999.
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Configuration
Print a Configuration Label
69
Print a Configuration Label
A configuration label lists the printer settings that are stored in configuration memory. After
you load the media and ribbon (if necessary), print a configuration label as a record of your
printer’s current settings. Keep the label to use when troubleshooting printing problems.
To print a configuration label, complete these steps:
1. On the control panel, press SETUP/EXIT.
2. Press NEXT/SAVE or PREVIOUS to scroll through the parameters until you reach
LIST SETUP.
3. Press the right oval to confirm printing.
Figure 14 • Configuration Label
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Configuration
Print a Network Configuration Label
70
Print a Network Configuration Label
If you are using a print server, you can print a network configuration label after the printer is
connected to the network.
To print a network configuration label, complete these steps:
1. On the control panel, press SETUP/EXIT.
2. Press NEXT/SAVE or PREVIOUS to scroll through the parameters until you reach
LIST NETWORK.
3. Press the right oval to confirm printing.
wired or wireless print server is active. If no wireless print server is installed, the wireless
portion of the label does not print.
Figure 15 • Network Configuration Label (With a Wireless Print Server Installed)
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Configuration
Control Panel Parameters
71
Control Panel Parameters
Use the LCD on the control panel to view and adjust printer settings.
How to View or Modify Parameters
While viewing parameters, press NEXT/SAVE to continue to the next parameter, or press
PREVIOUS to return to the previous parameter in the cycle. When a parameter is changed, an
asterisk (*) appears in the upper left corner of the display to indicate that the value is different
from the one currently active in the printer.
Note • Your label preparation software or the printer driver may override adjustments made
through the control panel. Refer to the software or driver documentation for more
information.
Additional Parameters
Additional parameters appear in the following situations:
• When a wired print server is installed in the printer. For more information, see the
appropriate manual: the ZebraNet 10/100 Print Server User and Reference Guide or the
PrintServer II User and Reference Guide.
• When a wireless print server is installed in the printer. For more information, see the
ZebraNet Wireless Print Server and Wireless Plus Print Server User Guide
• When a Radio Frequency Identification (RFID) reader is installed. See the RFID
Programming Guide for more information.
came with your printer.
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Configuration
Control Panel Parameters
72
Standard Printer Parameters
Table 10 shows parameters in the order in which they are displayed when you press
NEXT/SAVE after entering Setup mode.
Table 10 • Printer Parameters (Sheet 1 of 27)
Parameter
Action/Explanation
Adjust Print Darkness
DARKNESS
-
+04.0
Darkness (burn duration) settings depend on a variety of factors, including
ribbon type, media type, and the condition of the printhead. You may adjust
the darkness for consistent high-quality printing.
+
Important • Set the darkness to the lowest setting that provides
good print quality. If the darkness is set too high, the ink may
smear,, the ribbon may burn through, or the printhead may wear
prematurely.
If printing is too light or if there are voids in printed areas, increase the
darkness. If printing is too dark or if there is spreading or bleeding of
printed areas, decrease the darkness.
you can see the results on labels that are currently printing. Darkness
settings also may be changed by the driver or software settings.
Default: +04.0
Range: 00.0 to +30.0
To change the value shown:
1. Press the right oval to increase darkness.
2. Press the left oval to decrease darkness.
Adjust Print Speed
PRINT SPEED
2 IPS
Adjusts the speed for printing a label (given in inches per second). Slower
print speeds typically yield better print quality. Print speed changes take
effect upon exiting Setup mode.
+
Default: 2 IPS
Range: 2 to 12 IPS (depends on specific printer)
To change the value shown:
1. Press the right oval to increase the value.
2. Press the left oval to decrease the value.
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Configuration
Control Panel Parameters
73
Table 10 • Printer Parameters (Sheet 2 of 27)
Parameter
Action/Explanation
Adjust the Tear-Off Position
This parameter establishes the position of the media over the
tear-off/peel-off bar after printing.
TEAR OFF
-
+000
+
closer to the leading edge of the next label), and lower numbers move the
media in (the tear line moves closer to the edge of the label just printed).
Figure 16 • Tear-Off Position Adjustment
1
2
Media direction
Factory-set tear line location at position 00
1
2
Default: +0
Range: –120 to +120
To change the value shown:
1. Press the right oval to increase the value. Each press adjusts the tear-off
position by four dot rows.
2. Press the left oval to decrease the value. Each press adjusts the tear-off
position by four dot rows.
Select Print Mode
Print mode settings tell the printer the method of media delivery that you
wish to use. Make sure that your printer can support the selected option.
PRINT MODE
-TEAR-OFF
+
Default: TEAR-OFF
Selections: TEAR-OFF, PEEL-OFF, CUTTER, DELAYED CUT,
APPLICATOR, REWIND
To change the value shown:
1. Press the left or right oval to scroll through the options.
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Configuration
Control Panel Parameters
74
Table 10 • Printer Parameters (Sheet 3 of 27)
Action/Explanation
Parameter
Set Media Type
MEDIA TYPE
This parameter tells the printer the type of media that you are using (see
media requires that you include a label length instruction in your label
format (^LLxxxxif you are using ZPL or ZPL II).
-NON-CONTINUOUS +
When non-continuous media is selected, the printer feeds media to
calculate label length (the distance between two recognized registration
points of the inter-label gap, webbing, or alignment notch or hole).
Default: NON-CONTINUOUS
Selections: CONTINUOUS, NON-CONTINUOUS
To change the value shown:
1. Press the left or right oval to toggle between the options.
Set the Sensor Type
This parameter tells the printer whether you are using media with a web
(gap/space between labels, notch, or hole) to indicate the separations
between labels or if you are using media with a black mark printed on the
back. If your media does not have black marks for registration on the back,
leave your printer at the default (WEB).
SENSOR TYPE
-WEB
+
Default: WEB
Selections: WEB, MARK
To change the value shown:
1. Press the left or right oval to toggle between the options.
Select Print Method
PRINT METHOD
-THERMAL-TRANS. +
The print method parameter tells the printer the method of printing that you
wish to use: direct thermal (no ribbon) or thermal transfer (using thermal
transfer media and ribbon).
Default: THERMAL TRANSFER
Selections: THERMAL TRANSFER, DIRECT THERMAL
Note • Selecting direct thermal when using thermal transfer media
and ribbon creates an error condition, but printing continues.
To change the value shown:
1. Press the left or right oval to toggle between the options.
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Configuration
Control Panel Parameters
75
Table 10 • Printer Parameters (Sheet 4 of 27)
Parameter
Action/Explanation
Set Print Width
PRINT WIDTH
- 104 0/8 MM +
Determines the printable area across the width of the label given the
resolution of the printer.
Default: 104 0/8 MM
Default: depends on specific printer
Note • Setting the width too narrow can result in portions of the
label not being printed on the media. Setting the width too wide
wastes formatting memory and can cause printing off the label and
on the platen roller. This setting can affect the horizontal position of
the label format if the image was inverted using the ^POIZPL II
command.
To change the value shown:
1. Press the left oval to move the cursor.
2. Press the right oval to increase the value of the digit.
To change the unit of measurement:
1. Press the left oval until the unit of measurement is active.
2. Press the right oval to toggle to a different unit of measure (mm,
inches, or dots).
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Configuration
Control Panel Parameters
76
Table 10 • Printer Parameters (Sheet 5 of 27)
Action/Explanation
Parameter
Set Maximum Label Length
This parameter is used during the media portion of the calibration process.
MAXIMUM LENGTH
39.0IN
988MM
Always set maximum label length to a value that is at least 1.0 in.
to a smaller value than the label length, the printer assumes that continuous
media is loaded, and the printer cannot calibrate.
For example, if the label length is 5.0 inches (126 mm) including the
interlabel gap, set the parameter for 6.0 inches (152 mm). If the label length
is 7.5 inches (190 mm), set the parameter for 9.0 inches (229 mm).
Figure 17 • Label Length
2
}
3
1
Label length (including interlabel gap)
Interlabel gap
Set maximum label length to approximately
this value
1
2
3
Default: 39.0 inches (988 mm).
Range: Values are adjustable in one-inch (25.4 mm) increments.
To change the value shown:
1. Press the right oval to increase the value.
2. Press the left oval to decrease the value.
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Configuration
Control Panel Parameters
77
Table 10 • Printer Parameters (Sheet 6 of 27)
Parameter
Action/Explanation
Set Early Warning for Media
When this parameter is enabled, the printer provides warnings when labels
are running low.
EARLY WARNING
MEDIA DISABLED
Note • Update the number of labels per roll when beginning use of
the Early Warning System. The printer does not make any
adjustments when power is turned off and on.
Default: MEDIA DISABLED
Selections: MEDIA DISABLED, MEDIA ENABLED
To change the Early Warning settings:
1. When the LCD displays EARLY WARNING MEDIA, press the left or
right oval to toggle between ENABLEDand DISABLED. (If you are
prompted for a password, enter your password using the instructions in
2. If you enable the Early Warning System, do the following:
a. Exit Setup mode and save changes to enable additional parameters.
b. Enter Setup mode again. The media and ribbon parameters
(LABELS PER ROLL, MEDIA REPLACED, RIBBON
LENGTH, and RIBBON REPLACED) appear.
c. Adjust the settings as necessary (descriptions of each of these
parameters follows).
Set Number of Labels Per Roll for Early Warning
This parameter appears only when Early Warning for Media is enabled.
This value should correspond to the number of labels per roll of the media
that you are using.
LABELS PER ROLL
-
0900
+
Default: 0900
Range: 100 to 9999
To change the value shown:
1. Press the left oval to move the cursor.
2. Press the right oval to increase the value of the digit.
Based on the number entered, when the printer detects that less than
15% of the labels remain, WARNING MEDIA LOWappears on the
LCD. If the alert function is enabled, the printer generates an alert.
When the printhead is opened and then closed after a media warning is
received, the LCD prompts with MEDIA REPLACED?.
3. If you replaced the media, press the right oval to select YESto clear
the warning and reset the label counter. If you did not replace the
media, press the left oval to select NO.
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Configuration
Control Panel Parameters
78
Table 10 • Printer Parameters (Sheet 7 of 27)
Action/Explanation
Parameter
Reset Media Counter for Early Warning
This parameter appears only when Early Warning for Media is enabled.
MEDIA REPLACED?
NO
YES
To reset the media counter:
1. Did you replace the media?
a. If you replaced the media, press the right oval to select YES.
b. If you did not replace the media, press the left oval to select NO.
Set Ribbon Length for Early Warning
This parameter appears only when Early Warning for Media is enabled and
the printer is set for Thermal Transfer operation.
RIBBON LENGTH
- 450M 1476 FT +
Default: 450 M/1476 FT
Range: 100 M/328 FT to 450 M/1476 FT in 50 M increments
To change the value shown:
1. Press the left or right oval to set the value to match the length of the
ribbon that you are using.
Based on the number entered, when the printer detects that less than
15% of the ribbon remains, WARNING RIBBON LOWappears on the
LCD. If the alert function is enabled, the printer generates an alert.
When the printhead is opened and then closed after a ribbon warning is
received, the LCD prompts with RIBBON REPLACED?.
Reset Ribbon Counter for Early Warning
This parameter appears only when Early Warning for Media is enabled and
the printer is set for Thermal Transfer operation.
RIBBON REPLACED?
NO
YES
To reset the ribbon counter:
1. Did you replace the ribbon?
a. If you replaced the ribbon, press the right oval to select YES.
b. If you did not replace the ribbon, press the left oval to select NO.
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Configuration
Control Panel Parameters
79
Table 10 • Printer Parameters (Sheet 8 of 27)
Parameter
Action/Explanation
Set Early Warning for Maintenance
When this parameter is enabled, the printer provides warnings when the
printhead needs to be cleaned.
EARLY WARNING
MAINT. OFF
Note • If necessary, update the number of labels per roll when
beginning use of the Early Warning System for Maintenance. The
printer does not make any adjustments when power is turned off
and on.
Default: MAINT. OFF
Selections: MAINT. OFF, MAINTENANCE ON
To change the Early Warning settings:
1. When the LCD displays EARLY WARNING MAINTENANCE, press
the left or right oval to toggle between OFFand ON. (If you are
prompted for a password, enter your password using the instructions in
2. Exit Setup mode and save changes to enable additional parameters
related to the early warning system.
3. Enter Setup mode again and go to the following parameters to enter the
printhead cleaning interval and the printhead life.
Set Printhead Cleaning Interval for Early Warning
This parameter appears only when Early Warning for Maintenance is
enabled. This value should correspond to the length of the media or ribbon
roll that you are using.
HEAD CLEANING
- 450M 1476 FT +
Default: 450 M/1476 FT
Range: 100 M/328 FT to 450 M/1476 FT in 50 M increments
To change the value shown:
1. Press the left or right oval to set the printhead cleaning interval to the
desired number of inches of media or ribbon.
When the printhead reaches the set length, WARNING CLEAN
PRINTHEADappears on the LCD. If the alert function is enabled, the
printer generates an alert. When the printhead is opened and then
closed after a printhead cleaning warning is received, the LCD prompts
with HEAD CLEANED?.
Reset Printhead Cleaning Counter for Early Warning
This parameter appears only when Early Warning for Maintenance is
enabled.
HEAD CLEANED?
NO
YES
To reset the printhead cleaning counter:
1. Did you clean the printhead?
a. If you cleaned the printhead, press the right oval to select YES.
b. If you did not clean the printhead, press the left oval to select NO.
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Configuration
Control Panel Parameters
80
Table 10 • Printer Parameters (Sheet 9 of 27)
Action/Explanation
Parameter
Set Printhead Life for Early Warning
HEAD LIFE
- 1000000 IN +
This parameter appears only when Early Warning for Maintenance is
enabled. Set this value to the number of inches of media that the printhead
is expected to print.
Default: 1,000,000 inches
Range: 100 to 1,000,000 inches
To change the value shown:
1. Press the left oval to move the cursor.
2. Press the right oval to increase the value of the digit.
When the printhead reaches the set length, WARNING REPLACE
HEADappears on the LCD. If the alert function is enabled, the printer
generates an alert. When the printhead is opened and then closed after
a printhead life warning is received, the LCD prompts with NEW
PRINTHEAD?.
3. If you replaced the printhead, press the right oval to select YESto clear
the warning and reset the printhead life counter. If you did not replace
the printhead, press the left oval to select NO.
Reset Printhead Life Counter for Early Warning
This parameter appears only when Early Warning for Maintenance is
enabled.
NEW PRINTHEAD?
NO
YES
To reset the printhead life counter:
1. Did you replace the printhead?
a. If you replaced the printhead, press the right oval to select YES.
b. If you did not replace the printhead, press the left oval to select
NO.
List Fonts
LIST FONTS
This option prints a label that lists the available fonts in the printer,
including standard printer fonts plus any optional fonts. Fonts may be
stored in RAM, Flash memory, optional PCMCIA font cards, or
PRINT
®
CompactFlash cards.
To print a list of the available fonts:
1. Press the right oval to select PRINT.
List Bar Codes
LIST BAR CODES
PRINT
This option prints a label that lists the available bar codes in the printer. Bar
codes may be stored in RAM, Flash memory, optional PCMCIA cards, or
Compact Flash cards.
To print a list of the available bar codes:
1. Press the right oval to select PRINT.
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81
Table 10 • Printer Parameters (Sheet 10 of 27)
Parameter
Action/Explanation
List Images
LIST IMAGES
This option prints a label that lists the available images stored in the
printer’s RAM, Flash memory, optional memory card, PCMCIA cards, or
Compact Flash cards.
PRINT
To print a list of the available images:
1. Press the right oval to select PRINT.
List Formats
LIST FORMATS
LIST SETUP
LIST NETWORK
LIST ALL
This option prints a label that lists the available formats stored in the
printer’s RAM, Flash memory, optional EPROM, or optional memory card.
PRINT
PRINT
PRINT
PRINT
To print a list of the available formats:
1. Press the right oval to select PRINT.
List Setup
lists the current printer configuration.
To print a configuration label:
1. Press the right oval to select PRINT.
List Network Settings
This option prints a network configuration label (see Figure 15
on page 70), which lists the settings for any print server that is installed.
To print a network configuration label:
1. Press the right oval to select PRINT.
List All
This option prints labels that list the available fonts, bar codes, images,
formats, and the current printer and network configurations.
To print labels for all settings:
1. Press the right oval to select PRINT.
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Table 10 • Printer Parameters (Sheet 11 of 27)
Action/Explanation
Parameter
Format Memory Card
This option erases all previously stored information from the optional
PCMCIA card or Compact Flash card.
FORMAT CARD:
A:
B:
Caution • This option completely erases the selected card.
To format a memory card:
1. Press the left oval to select A:or the right oval to select B:.
If your printer is set to require a password, you are prompted to enter
the password.
3. Press the appropriate button again to select the desired card.
The display shows ARE YOU SURE?.
4. Do you wish to continue?
• Press the left oval to select NOto cancel the request and return to
FORMAT CARDprompt.
• Press the right oval to select YESand begin initialization.
When initialization is complete, the printer automatically exits Setup
mode, and the control panel displays PRINTER READY. If you exit
Setup mode while initialization is still in process, the control panel
display flashes between the phrases CHECKING B: MEMORYand
PRINTER IDLE.
Note • Depending on the amount of memory in the memory card,
initialization may take up to 5 minutes to complete.
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Table 10 • Printer Parameters (Sheet 12 of 27)
Parameter
Action/Explanation
Initialize Flash Memory
This option erases all previously stored information from Flash memory.
INIT FLASH MEM.
YES
Caution • This option completely erases the Flash memory.
To initialize Flash memory:
1. Press the right oval to select YES.
The display shows INITIALIZE FLASH?
3. Press the right oval to select YES.
The display shows ARE YOU SURE?.
4. Do you wish to continue?
• Press the left oval to select NOto cancel the request and return to the
INITIALIZE FLASHprompt.
• Press the right oval to select YESand begin initialization.
When initialization is complete, the printer automatically exits Setup
mode, and the control panel displays PRINTER READY. If you exit
Setup mode while initialization is still in process, the control panel
display flashes between the phrases CHECKING E: MEMORYand
PRINTER IDLE.
Note • Depending on the amount of free FLASH memory,
initialization may take up to 1 minute to complete.
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Table 10 • Printer Parameters (Sheet 13 of 27)
Action/Explanation
Parameter
Print Sensor Profile
SENSOR PROFILE
A sensor profile shows sensor settings compared to actual sensor readings.
This label (which will extend across several actual labels or tags) can be
used to troubleshoot printing problems. To interpret the results of the
PRINT
Figure 18 • Sensor Profile
To print a sensor profile:
1. Press the right oval to start this standard calibration procedure and print
a media sensor profile.
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Table 10 • Printer Parameters (Sheet 14 of 27)
Parameter
Action/Explanation
Calibrate Media and Ribbon Sensor Sensitivity
Use this procedure to adjust sensitivity of media and ribbon sensors.
MEDIA AND RIBBON
CALIBRATE
Important • Follow this procedure exactly as presented. All of the
steps must be performed even if only one of the sensors requires
adjustment. You may press the left oval at any step in this procedure
to cancel the process.
To perform a media and ribbon sensor calibration:
1. Press the right oval to start the calibration procedure.
The LOAD BACKINGprompt displays.
2. Open the printhead.
3. Remove approximately 8 in. (203 mm) of labels from the backing, and
pull the media into the printer so that only the backing is between the
media sensors.
4. Leave the printhead open.
5. Press the right oval to continue.
The REMOVE RIBBONprompt displays.
6. Remove the ribbon (if used).
7. Close the printhead.
8. Press the right oval to continue.
The message CALIBRATING PLEASE WAITdisplays.
The printer adjusts the scale (gain) of the signals that it receives from
the media and ribbon sensors based on the specific media and ribbon
combination being used. On the sensor profile, this essentially
corresponds to moving the peak of the graph up or down to optimize
the readings for your application.
When calibration is complete, RELOAD ALLdisplays.
9. Open the printhead and pull the media forward until a label is
positioned under the media sensor.
10. Reload the ribbon (if used).
11. Close the printhead.
12. Press the right oval to continue.
The printer performs an auto-calibration. During this process, the
printer checks the readings for the media and ribbon based on the new
scale established, determines the label length, and determines the print
mode. To see the new readings on the new scale, print a sensor profile.
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Table 10 • Printer Parameters (Sheet 15 of 27)
Action/Explanation
Parameter
Set Parallel Communications
Select the communications port that matches the one being used by the host
computer.
PARALLEL COMM.
-BIDIRECTIONAL +
Default: BIDIRECTIONAL
Selections: BIDIRECTIONAL, TWINAX/COAX, UNIDIRECTIONAL
To change the value shown:
1. Press the left or right oval to scroll through the options.
Set Serial Communications
Select the communications port that matches the one being used by the host
computer. This setting applies only when the serial port is used.
SERIAL COMM
-RS232
+
Important • Do not change this parameter from the default. The
printer supports only RS-232. This parameter will be eliminated in
a future version of the firmware.
Default: RS232
Selections: RS232, RS422/485, RS485 MULTIDROP
To change the value shown:
1. Press the left or right oval to scroll through the options.
Set Baud
BAUD
This setting applies only when the serial port is used. The baud setting of
the printer must match the baud setting of the host computer for accurate
communications to take place. Select the value that matches the one being
used by the host computer.
-9600
+
Default: 9600
Selections: 110, 300, 600, 1200, 2400, 4800, 9600, 14400, 19200, 28800,
38400, 57600, 115200
To change the value shown:
1. Press the left or right oval to scroll through the options.
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Table 10 • Printer Parameters (Sheet 16 of 27)
Parameter
Action/Explanation
Set Data Bits
DATA BITS
- 8 BITS
This setting applies only when the serial port is used. The data bits of the
printer must match the data bits of the host computer for accurate
communications to take place. Set the data bits to match the setting being
used by the host computer.
Note • Code Page 850 requires the data bits to be set to 8 bits. See
the ZPL II Programming Guide for more information.
Default: 8 BITS
Selections: 7 BITS, 8 BITS
To change the value shown:
1. Press the left or right oval to toggle between the options.
Set Parity
PARITY
This setting applies only when the serial port is used. The parity of the
printer must match the parity of the host computer for accurate
communications to take place. Select the parity that matches the one being
used by the host computer.
-
NONE
+
Default: NONE
Selections: EVEN, ODD, NONE
To change the value shown:
1. Press the left or right oval to scroll through the options.
Set Host Handshake
HOST HANDSHAKE
This setting applies only when the serial port is used. The handshake
protocol of the printer must match the handshake protocol of the host
computer for communication to take place. Select the handshake protocol
that matches the one being used by the host computer.
-
XON/XOFF
+
Default: XON/XOFF
Selections: XON/XOFF, DTR/DSR, RTS/CTS
To change the value shown:
1. Press the left or right oval to scroll through the options.
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Table 10 • Printer Parameters (Sheet 17 of 27)
Action/Explanation
Parameter
Set Protocol
PROTOCOL
Protocol is a type of error checking system. Depending on the selection, an
indicator may be sent from the printer to the host computer signifying that
-
NONE
+
data has been received. Select the protocol that is requested by the host
computer. Further details on protocol can be found in the ZPL II
Programming Guide.
Default: NONE
Selections: NONE, ZEBRA, ACK_NAK
Note • ZEBRAis the same as ACK_NAK, except that ZEBRA
response messages are sequenced. If ZEBRAis selected, the printer
must use DTR/DSRfor host handshake protocol.
To change the value shown:
1. Press the left or right oval to scroll through the options.
Set Network ID
NETWORK ID
Network ID is used to assign a unique number to a printer. This gives the
host computer the means to address a specific printer. This does not affect
-
000
+
TCP/IP or IPX networks.
Default: 000
Range: 000 to 999
To change the value shown:
1. Press the left oval to move to the next digit position.
2. Press the right oval to increase the value of the digit.
Set Communications Mode
The communication diagnostics mode is a troubleshooting tool for
checking the interconnection between the printer and the host computer.
COMMUNICATIONS
- NORMAL MODE
+
Default: NORMAL MODE
Selections: NORMAL MODE, DIAGNOSTICS
To select communication diagnostics mode:
1. Press the left or right oval to toggle between the options.
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Table 10 • Printer Parameters (Sheet 18 of 27)
Parameter
Action/Explanation
Set Control Prefix Character
CONTROL PREFIX
The printer looks for this two-digit hex character to indicate the start of a
ZPL/ZPL II control instruction. The “H” that is displayed indicates
Hexadecimal and is not part of the value.
-
< >7EH
+
Note • Do not use the same hex value for the control, format, and
delimiter character. The printer must see different characters to
work properly.
Default: 7E (tilde—displayed as a black square)
Range: 00 to FF
To change the value shown:
1. Press the left oval to move to the next digit position.
2. Press the right oval to increase the value of the digit.
Set Format Prefix Character
FORMAT PREFIX
<^>5EH
The format prefix is a two-digit hex value used as a parameter place marker
in ZPL/ZPL II format instructions. The “H” that is displayed indicates
Hexadecimal and is not part of the value. The printer looks for this hex
character to indicate the start of a ZPL/ZPL II format instruction. See the
ZPL II Programming Guide for more information.
-
+
Note • Do not use the same hex value for the control, format, and
delimiter character. The printer must see different characters to
work properly.
Default: 5E (caret)
Range: 00 to FF
To change the value shown:
1. Press the left oval to move to the next digit position.
2. Press the right oval to increase the value of the digit.
Set Delimiter Character
DELIMITER CHAR
The delimiter character is a two-digit hex value used as a parameter place
marker in ZPL/ZPL II format instructions. See the ZPL II Programming
Guide for more information.
-
<,>2CH
+
Note • Do not use the same hex value for the control, format, and
delimiter character. The printer must see different characters to
work properly.
Default: 2C (comma)
Range: 00 to FF
To change the value shown:
1. Press the left oval to move to the next digit position.
2. Press the right oval to increase the value of the digit.
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Table 10 • Printer Parameters (Sheet 19 of 27)
Action/Explanation
Parameter
Select ZPL Mode
The printer remains in the selected mode until it is changed by this
parameter or by using a ZPL/ZPL II command. The printer accepts label
ZPL MODE
-
ZPL II
+
formats written in either ZPL or ZPL II, eliminating the need to rewrite any
ZPL formats that already exist. See the ZPL II Programming Guide for
more information on the differences between ZPL and ZPL II.
Default: ZPL II
Selections: ZPL II, ZPL
To change the value shown:
1. Press the left or right oval to toggle between the options.
Select Media Power-Up Option
This parameter sets the action of the media when you turn on the printer.
MEDIA POWER UP
- CALIBRATION+
Default: CALIBRATION
Selections: FEED, CALIBRATION, LENGTH, SHORT CAL, and NO
MOTION
• Feed—feeds the labels to the first registration point.
• Calibration—determines the length of the label and adjusts the
sensor settings.
• Length—In continuous mode, feeds the last stored label length. In
noncontinuous mode, calibrates based on the maximum label length
• Short Cal—calibrates label length using the current sensor settings.
• No Motion—the media does not move. You must press FEED to
cause the printer to resynch to the start of the next label.
To change the value shown:
1. Press the left or right oval to scroll through the options.
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Table 10 • Printer Parameters (Sheet 20 of 27)
Parameter
Action/Explanation
Select Head Close Option
This parameter sets the action of the media when you close the printhead.
HEAD CLOSE
- CALIBRATION+
Default: CALIBRATION
Selections: FEED, CALIBRATION, LENGTH, SHORT CAL, and NO
MOTION
• Feed—feeds the labels to the first registration point.
• Calibration—determines the length of the label and adjusts the
sensor settings.
• Length—In continuous mode, feeds the last stored label length. In
noncontinuous mode, calibrates based on the maximum label length
• Short Cal—calibrates label length using the current sensor settings.
• No Motion—the media does not move. You must press FEED to
cause the printer to resynch to the start of the next label.
To change the value shown:
1. Press the left or right oval to scroll through the options.
Select Backfeed Sequence
BACKFEED
DEFAULT
This parameter sets when label backfeed occurs after a label is removed in
some print modes. It has no effect in Rewind mode. This setting is
superseded by ~JSwhen received as part of a label format. See the ZPL II
Programming Guide for more information.
-
+
Default: DEFAULT (90%)
Selections: DEFAULT, AFTER, BEFORE, 10%, 20%, 30%, 40%, 50%,
60%, 70%, 80%, OFF
To change the value shown:
1. Press the left or right oval to scroll through the options.
Adjust Label Top Position
LABEL TOP +000
-
This parameter adjusts the print position vertically on the label. Positive
numbers adjust the label top position farther down the label (away from the
printhead); negative numbers adjust the position up the label (toward the
printhead). The displayed value represents dots.
+
Default: +000
Range: –120 to +120 dots
To change the value shown:
1. Press the right oval to increase the value.
2. Press the left oval to decrease the value.
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Table 10 • Printer Parameters (Sheet 21 of 27)
Action/Explanation
Parameter
Adjust Left Position
This parameter establishes how far from the left edge of a label the format
begins to print by adjusting horizontal positioning on the label. Positive
LEFT POSITION
-
±0000
+
numbers adjust the printing away from the main frame by the number of
dots selected; negative numbers shift printing toward the main frame. The
displayed value represents dots.
Default: 0000
Range: –9999 to +9999 dots
To change the value shown:
1. Press the left oval to move the cursor.
2. Press the right oval to change between +/- and to increase the value of
the digit.
3. For a negative value, enter the value before changing to the minus sign.
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Table 10 • Printer Parameters (Sheet 22 of 27)
Parameter
Action/Explanation
Set the Head Test Count
HEAD TEST COUNT
The printer periodically performs a test of the printhead functionality,
called a printhead test or head test. This parameter establishes how many
labels are printed between these internal tests.
-
0000
+
Note • This parameter will only appear if the Head Test Count
option is installed. For 110XiIIIPlus printers, look at the
configuration label to see if the option is installed.
If the Head Test Option is
installed, HEAD TEST COUNT
will be listed.
Default: 0000 (disables the test)
Range: 0000 to 9999
To set the number of labels to print between head tests:
1. Press the left oval to move to the next digit position.
2. Press the right oval to increase the value of the digit.
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Table 10 • Printer Parameters (Sheet 23 of 27)
Parameter
Action/Explanation
Set the Printhead Resistor Value
HEAD RESISTOR
Caution • This parameter should be changed only by qualified service
personnel. Do not set the value higher than that shown on the printhead.
Setting a higher value may damage the printhead.
-
0500 OHMS
+
This value is preset at the factory to match the resistance value of the
printhead. It does not need to be changed unless the printhead or the main
logic board is replaced.
Initial Value: Factory-set to match the printhead shipped with your printer.
Default Value: 0500
Range: 0488 to 2000
To set the printhead resistor value:
1. Before replacing the printhead, look for the label that shows the
resistance value (Ω value) of the new printhead. Make note of this
setting before installing the new printhead.
2. Press the left oval to move to the next digit position.
3. Press the right oval to increase the value of the digit.
Set the Verifier Port
VERIFIER PORT
OFF
The auxiliary port is used to determine how the printer reacts to an online
verifier. For more information on the operation of the optional verifier,
refer to the documentation provided with that option.
Default: OFF
Selections: OFF, VER-RPRNT ERR, VER-THRUPUT
• OFF: The verifier port is off.
• VER-RPRNT ERR: Label reprinted if verifier detects an error. If a
bar code is near the upper edge of the label, the label is fed out far
enough to be verified and then backfed to allow the next label to be
printed and verified.
• VER-THRUPUT: Allows greatest throughput but may not indicate a
verification error immediately upon detection. May print from one to
three labels before an error is recognized and printing stops.
To change the value shown:
1. Press the left or right oval to scroll through the options.
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Table 10 • Printer Parameters (Sheet 24 of 27)
Parameter
Action/Explanation
Set Applicator Port Mode
Determines the action of the applicator port.
APPLICATOR PORT
-
OFF
+
Note • Set this value as suggested by the applicator manufacturer.
Default: OFF
Selections: OFF, MODE 1, MODE 2, MODE 3, MODE 4
• OFF: The applicator port is off.
• MODE 1: Asserts the ~END_PRINT signal low while the printer is
moving the label forward.
• MODE 2: Asserts the ~END_PRINT signal high while the printer is
moving the label forward.
• MODE 3: Asserts the ~END_PRINT signal low for 20 milliseconds
when a label has been completed and positioned. Not asserted during
continuous printing modes.
• MODE 4: Asserts the ~END_PRINT signal high for 20 milliseconds
when a label has been completed and positioned. Not asserted during
continuous printing modes.
To change the value shown:
1. Press the left or right oval to scroll through the options.
Select Start Print Signal
This parameter determines how the printer reacts to the Start Print Signal
input on pin 3 of the applicator interface connector at the rear of the printer.
START PRINT SIG
- PULSE MODE
+
Caution • Start Print Signal is set by the applicator manufacturer and
should not be changed unless the factory defaults have been reloaded.
Please make a note of it. While other choices are valid, the printer must
be returned to its designated setting for it to work properly.
Default: PULSE MODE
Selections: PULSE MODE, LEVEL MODE
• PULSE MODE—Labels print when the signal transitions from
HIGH to LOW.
• LEVEL MODE—Labels print as long as the signal is asserted LOW.
To change the value shown:
1. Press the left or right oval to toggle between the options.
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Table 10 • Printer Parameters (Sheet 25 of 27)
Action/Explanation
Parameter
Select Resynch Mode
This parameter determines how the printer reacts if the label
synchronization is lost and the label top is not where expected.
RESYNCH MODE
-
FEED MODE
+
Default: FEED MODE
Selections: FEED MODE, ERROR MODE
• FEED MODE—If the label top is not where expected, the printer feeds
a blank label to find the label top position.
• ERROR MODE—If the label top is not where expected, the printer
stops, enters Pause mode, displays the message Error Condition
Feed Label, flashes the ERROR light, and asserts the Service
Required signal (pin 10 on the Applicator Interface Connector).
To resynch the media to the top of the label in Error mode, press
PAUSE to exit Pause mode. The ERROR light stops flashing, and the
Service Required signal is deactivated. The action of the printer is
To change the value shown:
1. Press the left or right oval to toggle between the options.
These parameters are automatically set during the calibration procedure
and should be changed only by a qualified service technician. Refer to the
ZPL II Programming Guide for information on these parameters.
WEB S.
-
073
075
071
+
+
To skip these parameters:
MEDIA S.
-
1. Press NEXT/SAVE repeatedly.
RIBBON S.
-
+
+
+
+
+
+
+
TAKE LABEL
-
MARK S.
-
000
MARK MED S. 000
-
MEDIA LED 082
-
RIBBON LED 008
-
MARK LED
-
005
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Table 10 • Printer Parameters (Sheet 26 of 27)
Parameter
Action/Explanation
Adjust LCD Display
This parameter allows you to adjust the brightness of your LCD if it is
difficult to read.
LCD ADJUST +10
-
+
Default: 10
Range: 00 to 19
To change the value shown:
1. Press the right oval to increase the value (increase brightness).
2. Press the left oval to decrease the value (reduce brightness).
Select Format Convert
Selects the bitmap scaling factor. The first number is the original dots per
inch (dpi) value; the second, the dpi to which you would like to scale.
FORMAT CONVERT
- NONE
+
Default: NONE
Selections: NONE, 150 → 300, 150 → 600, 200 → 600, 300 → 600
To change the value shown:
1. Press the left or right oval to scroll through the options.
Select Idle Display
This parameter selects the LCD options for the real-time clock.
IDLE DISPLAY
- FW VERSION
+
Note • If the default value is not selected, pressing the left or right
oval briefly displays the firmware version of the printer.
Default: FIRMWARE VERSION
Selections: MM/DD/YY (24 HOUR), MM/DD/YY (12 HOUR),
DD/MM/YY (24 HOUR), DD/MM/YY (12 HOUR), FW VERSION
To change the value shown:
1. Press the left or right oval to scroll through the options.
Set Real-Time Clock (RTC) Date
This parameter allows you to set the date following the convention selected
in IDLE DISPLAY.
RTC DATE
- 01/31/01
+
To change the value shown:
1. Press the left oval to move to the next digit position.
2. Press the right oval to change the value of the digit.
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Control Panel Parameters
98
Table 10 • Printer Parameters (Sheet 27 of 27)
Action/Explanation
Parameter
Set RTC Time
RTC TIME
- 14:55
This parameter allows you to set the time following the convention selected
in IDLE DISPLAY.
+
To change the value shown:
1. Press the left oval to move to the next digit position.
2. Press the right oval to change the value of the digit.
Select the Display Language
This parameter changes the language displayed on the LCD.
LANGUAGE
-
ENGLISH
+
Default: ENGLISH
Selections: ENGLISH, SPANISH, FRENCH, GERMAN, ITALIAN,
NORWEGIAN, PORTUGUESE, SWEDISH, DANISH, SPANISH 2,
DUTCH, FINNISH, JAPAN
To change the value shown:
1. Press the left or right oval to scroll through the options.
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5
Print Modes and Options
This section describes the print modes and other options available for the printer.
Contents
Printer Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
RFID Capability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
XML-Enabled Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Print Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Select the Print Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Tear-Off Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Load Media in Peel-Off Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Load Media in Cutter Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Load Media in Rewind Mode (No Cutter). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Load Media in Rewind Mode with Cutter Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Install the Rewind Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Remove Media Liner from the Rewind or Peel Spindle . . . . . . . . . . . . . . . . . . . . . . . 129
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Printer Options
100
Printer Options
The following are options available for the XiIIIPlus printer. Both RFID capability and
XML-Enabled printing are standard on the R110Xi and R170Xi printers.
RFID Capability
An RFID reader and antenna are standard on the RFID-enabled R110Xi and R170Xi printers.
The reader and antenna allow a printer to read and encode RFID labels. For more information
about RFID operation, refer to the RFID Programming Guide. You can find a copy of the
guide on the User CD that came with your printer, or you can download the latest version from
You may choose to have certain models of the XiIIIPlus printer configured as RFID-ready. The
standard printer configuration is altered so that an RFID reader/antenna may be installed easily
at a later date, making the printer RFID-enabled. Contact an authorized Zebra RFID reseller
for more information about RFID capabilities.
XML-Enabled Printing
The XML-Enabled Printing option is standard on the R110Xi and R170Xi. The option can be
ordered as an option on the XiIIIPlus printer.
The XML-Enabled Printing option offers increased flexibility and interoperability by making
it possible to integrate Zebra printers quickly and easily into most Enterprise Resource
Planning (ERP) systems and their applications. XML-enabled printers print directly from
Oracle Warehouse Management System (WMS), Mobile Supply Chain Applications (MSCA),
and many other ERP vendor applications. XML-enabled label formats upload directly to the
label printer, and the XML data stream is sent via TCP/IP directly to the appropriate Zebra
printer. Contact your authorized Zebra XML-Certified reseller for more information about the
XML-Enabled Printing option.
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Print Modes
Print Modes
The options on your printer may let you set up print modes other than the default of Tear-Off
mode. Use the control panel to set up the printer to the print mode that you wish to use.
Select the Print Mode
The following are the print mode selections available through the control panel. Some of them
require that an option be purchased.
• Tear-off
• Peel-off
• Cutter
• Rewind
• Applicator (used only if a machine will apply printed labels to something)
To select a print mode, complete these steps:
1. From the control panel, press SETUP/EXIT.
2. Press NEXT/SAVE until the LCD reads PRINT MODE.
3. Use the right or left oval to scroll though the choices. Be sure to select a print mode that
your hardware supports—some of the selections displayed are for optional printer
features.
4. To save your selection, press SETUP/EXIT.
Tear-Off Mode
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102
Load Media in Peel-Off Mode
label until the first label is removed. The TAKE LABEL light flashes until the label is removed.
The backing is wound on the rewind spindle, but the rewind plate is not used.
Figure 19 • Media Loaded in Peel-Off Mode
5
1
2 3
4
13
12
6
11
10
7
9 8
Printhead-open lever
Media guide
Media guide roller
Media supply guide
Media
Media supply hanger
Guide plate
Spindle hook
1
2
3
4
5
6
7
8
9
Rewind spindle
Label backing
10
Rewind plate (removed)*
Tear-off bar
Printed label
11
12
13
* In new printers, remove the protective plastic covering from the rewind plate
before using.
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Print Modes
Caution • While performing any tasks near an open printhead, remove all rings, watches,
hanging necklaces, identification badges, or other metallic objects that could touch the
printhead. You are not required to turn off the printer power when working near an open
printhead, but Zebra recommends it as a precaution. If you turn off the power, you will lose
all temporary settings, such as label formats, and you must reload them before you resume
printing.
To set up the printer in Peel-Off mode, complete these steps:
1. Remove the rewind plate (if installed) from the front of the printer. Store it on the two
on page 128 for more information.
instructions.
4. Open the printhead assembly by rotating the printhead-open lever (1) counter-clockwise.
1
5. Loosen the thumb screw (not visible from this angle) that is located on the bottom of the
outer media guide (1).
1
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Print Modes
104
6. Slide the outer media guide (1) all the way out.
1
7. If your printer includes a media dancer assembly (1), thread the media under the media
dancer assembly roller. For all printers, thread the media under the media guide roller (2)
and then the upper media sensor (3).
Important • Make sure that you thread the media under these components. If you thread
the media over the them, the media obstructs the ribbon sensor and causes a false
RIBBON OUTerror.
3
2
1
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Print Modes
8. Push the media forward until it passes under the printhead assembly (1), under the
snap plate (2), and then over the platen roller (3).
1
2
3
9. Extend approximately 36 in. (920 mm) of media out of the printer. Remove and discard
the labels from this exposed media.
10. Remove the hook from the rewind spindle.
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106
11. If you are using a core, slide it onto the rewind spindle until it is flush against the guide
plate.
Note • A core is not required.
12. Wind the media liner counterclockwise around the rewind spindle.
a. Reinstall the hook. Insert the short end of the hook into the hole in the center of the
adjusting nut (1). Insert the long end of the hook into the small hole on the guide plate (2).
2
1
b. Rotate the spindle counterclockwise several turns to wind the media liner over the hook
and remove any slack.
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Print Modes
13. Align the media with the inner media guide (1). Slide in the outer media guide (2) until it
just touches the edge of the media.
1
2
14. Tighten the thumb screw (not visible from this angle) that is located on the bottom of the
outer media guide (1).
1
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108
15. Push down the printhead assembly (1), and then rotate the printhead-open lever (2)
clockwise until it locks into place.
2
1
The backing winds on the rewind spindle or core.
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Print Modes
Load Media in Cutter Mode
A cutter is a rotating knife with a self-sharpening blade that is attached to the front of the
printer. The cutter is used to cut individual labels as they are printed.
Figure 20 shows the printer loaded with labels in Cutter mode.
Figure 20 • Media Loaded in Cutter Mode
5
1
2
3
4
6
Printhead-open lever
Media guide
Media guide roller
Media supply guide
Media
1
2
3
4
5
6
Cutter
Caution • While performing any tasks near an open printhead, remove all rings, watches,
hanging necklaces, identification badges, or other metallic objects that could touch the
printhead. You are not required to turn off the printer power when working near an open
printhead, but Zebra recommends it as a precaution. If you turn off the power, you will lose
all temporary settings, such as label formats, and you must reload them before you resume
printing.
To set up the printer in Cutter mode, complete these steps:
instructions.
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110
3. Open the printhead assembly by rotating the printhead-open lever (1) counter-clockwise.
1
4. Loosen the thumb screw (not visible from this angle) that is located on the bottom of the
outer media guide (1).
1
5. Slide the outer media guide (1) all the way out.
1
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Print Modes
6. If your printer includes a media dancer assembly (1), thread the media under the media
dancer assembly roller. For all printers, thread the media under the media guide roller (2)
and then the upper media sensor (3).
Important • Make sure that you thread the media under these components. If you thread
the media over the them, the media obstructs the ribbon sensor and causes a false
RIBBON OUTerror.
3
2
1
7.
Caution • The cutter blade is sharp. Do not touch or rub the blade with your fingers.
Thread the media forward until it passes under the printhead assembly (1), under the
snap plate (2), and through the cutter assembly (3).
1
2
3
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112
8. Align the media with the inner media guide (1). Slide in the outer media guide (2) until it
just touches the edge of the media.
1
2
9. Tighten the thumb screw (not visible from this angle) that is located on the bottom of the
outer media guide (1).
1
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Print Modes
10. Push down the printhead assembly (1), and then rotate the printhead-open lever (2)
clockwise until it locks into place.
2
1
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114
Load Media in Rewind Mode (No Cutter)
shows how to load media for Rewind mode in printers that do not have a Cutter option.
Figure 21 • Media Loaded in Rewind Mode
5
1
2
3
4
10
9
6
8 7
Printhead-open lever
Media guide
1
2
Media guide roller
Media supply guide
Labels
3
4
5
Guide plate
6
Spindle hook
7
Rewind spindle
8
Rewind plate (for Rewind mode only)*
Printed labels
* In new printers, remove the protective plastic covering from the rewind
plate before using.
9
10
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Print Modes
Caution • While performing any tasks near an open printhead, remove all rings, watches,
hanging necklaces, identification badges, or other metallic objects that could touch the
printhead. You are not required to turn off the printer power when working near an open
printhead, but Zebra recommends it as a precaution. If you turn off the power, you will lose
all temporary settings, such as label formats, and you must reload them before you resume
printing.
To set up the printer in Rewind mode, complete these steps:
on page 128 for instructions.
instructions.
4. Open the printhead assembly by rotating the printhead-open lever (1) counter-clockwise.
1
5. Loosen the thumb screw (not visible from this angle) that is located on the bottom of the
outer media guide (1).
1
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116
6. Slide the outer media guide (1) all the way out.
1
7. If your printer includes a media dancer assembly (1), thread the media under the media
dancer assembly roller. For all printers, thread the media under the media guide roller (2)
and then the upper media sensor (3).
Important • Make sure that you thread the media under these components. If you thread
the media over the them, the media obstructs the ribbon sensor and causes a false
RIBBON OUTerror.
3
2
1
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Print Modes
8. Push the media forward until it passes under the printhead assembly (1), under the
snap plate (2), and then over the platen roller (3).
1
2
3
9. Extend approximately 36 in. (920 mm) of media out of the printer. Remove and discard
the labels from this exposed media.
10. Remove the hook from the rewind spindle.
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11. If you are using a core, slide it onto the rewind spindle until it is flush against the guide
plate.
Note • A core is not required.
12. Wind the media liner counterclockwise around the rewind spindle.
13. Reinstall the hook. Insert the short end of the hook into the hole in the center of the
adjusting nut (1). Insert the long end of the hook into the small hole on the guide plate (2).
2
1
14. Rotate the spindle counterclockwise several turns to wind the media liner over the hook
and remove any slack.
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Print Modes
15. Align the media with the inner media guide (1). Slide in the outer media guide (2) until it
just touches the edge of the media.
1
2
16. Tighten the thumb screw (not visible from this angle) that is located on the bottom of the
outer media guide (1).
1
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17. Push down the printhead assembly (1), and then rotate the printhead-open lever (2)
clockwise until it locks into place.
2
1
The labels wind on the rewind spindle or core.
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Print Modes
Load Media in Rewind Mode with Cutter Option
Some printers with the Cutter option can use Rewind mode to print and save a roll of labels
Cutter option.
Note • Rewind mode cannot be used with the Cutter option on 110XiIIIPlus or R110Xi
printers.
Figure 22 • Media Loaded in Rewind Mode with Cutter Option
1
2
3
5
4
11
10
9
6
8 7
Printhead-open lever
Media guide
Media guide roller
Media supply guide
Labels
Guide plate
Spindle hook
Rewind spindle
Rewind plate for Rewind mode with Cutter option*
1
2
3
4
5
6
7
8
9
Printed label
Cutter
10
11
* In new printers, remove the protective plastic covering from the rewind
plate before using.
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Caution • While performing any tasks near an open printhead, remove all rings, watches,
hanging necklaces, identification badges, or other metallic objects that could touch the
printhead. You are not required to turn off the printer power when working near an open
printhead, but Zebra recommends it as a precaution. If you turn off the power, you will lose
all temporary settings, such as label formats, and you must reload them before you resume
printing.
To set up the Rewind mode for printers with the cutter option, complete
these steps:
on page 128 for instructions.
instructions.
4. Open the printhead assembly by rotating the printhead-open lever (1) counter-clockwise.
1
5. Loosen the thumb screw (not visible from this angle) that is located on the bottom of the
outer media guide (1).
1
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Print Modes
6. Slide the outer media guide (1) all the way out.
1
7. If your printer includes a media dancer assembly (1), thread the media under the media
dancer assembly roller. For all printers, thread the media under the media guide roller (2)
and then the upper media sensor (3).
Important • Make sure that you thread the media under these components. If you thread
the media over the them, the media obstructs the ribbon sensor and causes a false
RIBBON OUTerror.
3
2
1
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8.
Caution • The cutter blade is sharp. Do not touch or rub the blade with your fingers.
Thread the media forward until it passes under the printhead assembly (1), under the
snap plate (2), and through the cutter assembly (3).
1
2
3
9. Extend approximately 36 in. (920 mm) of media out of the printer. Remove and discard
the labels from this exposed media.
10. Remove the hook from the rewind spindle.
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Print Modes
11. If you are using a core, slide it onto the rewind spindle until it is flush against the guide
plate.
Note • A core is not required.
12. Wind the media liner counterclockwise around the rewind spindle.
13. Reinstall the hook. Insert the short end of the hook into the hole in the center of the
adjusting nut (1). Insert the long end of the hook into the small hole on the guide plate (2).
2
1
14. Rotate the spindle counterclockwise several turns to wind the media liner over the hook
and remove any slack.
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15. Align the media with the inner media guide (1). Slide in the outer media guide (2) until it
just touches the edge of the media.
1
2
16. Tighten the thumb screw (not visible from this angle) that is located on the bottom of the
outer media guide (1).
1
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Print Modes
17. Push down the printhead assembly (1), and then rotate the printhead-open lever (2)
clockwise until it locks into place.
2
1
The labels wind on the rewind spindle or core.
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128
Install the Rewind Plate
To install the rewind plate, complete these steps:
1. Remove the rewind plate from its storage location inside the printer.
down.
Figure 23 • Rewind Plate
3
1
4
5
2
Upper slot
Lower slot
Rewind plate
Lip
Adjustable hook plate
1
2
3
4
5
3. Insert the hook plate lip 1/2 in. (13 mm) into the lower slot in the side plate.
4. Align the upper end of the rewind plate with the matching upper slot in the side plate.
5. Slide in the rewind plate until it stops against the printer’s main frame.
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Print Modes
Remove Media Liner from the Rewind or Peel Spindle
Rewind mode and Peel-Off mode each use spindles to wind used media liner. Remove the
media liner from the spindle each time that you change labels.
Important • It is not necessary to turn off the power to remove media liner from the spindle.
If power is turned off, all label formats and images, as well as any temporarily saved
parameter settings stored in the printer’s internal memory, are lost. When power is turned
back on, these items must be reloaded.
To remove media liner from the rewind or peel spindle, complete these steps:
1. Has the media run out?
If...
Then...
No
a. Create slack in the media liner by rotating the spindle slightly
clockwise.
Peel
Rewind
b. Cut or tear the media liner at the spindle.
Peel
Rewind
Yes
Continue with the next step.
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2. Pull out the spindle hook.
Rewind
Peel
3. Slide the media liner off of the spindle and discard.
Rewind
Peel
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6
Routine Maintenance
This section provides routine cleaning and maintenance procedures.
Contents
Replacing Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Ordering Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Recycling Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Lubrication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Cleaning Schedule and Procedures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Clean the Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Clean the Media Compartment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Clean the Printhead and Platen Roller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Clean the Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Clean the Snap Plate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Clean the Cutter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Replace the Fuse. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
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Replacing Printer Components
132
Replacing Printer Components
Some printer components, such as the printhead and platen roller, may wear out over time and
can be replaced easily. Regular cleaning may extend the life of some of these components. See
Ordering Replacement Parts
For optimal printing quality and proper printer performance across our product line, Zebra
strongly recommends the use of genuine Zebra™ supplies as part of the total solution.
Contact your authorized Zebra reseller for part ordering information, or see Contacts
on page 13 for contact addresses and telephone numbers.
Recycling Printer Components
The majority of this printer’s components are recyclable. The printer’s main logic board
includes a battery that you should dispose of properly.
Do not dispose of any printer components in unsorted municipal waste. Please dispose of the
battery according to your local regulations, and recycle the other printer components
according to your local standards. For more information, see
Lubrication
Other than lubricating the cutter blade after approximately 60,000 cuts, no lubrication is
needed for this printer.
Caution • The cutter blade is sharp. Do not touch or rub the blade with your fingers.
Caution • Some commercially available lubricants will damage the finish and the
mechanical parts if used innappropriately on this printer.
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Cleaning Schedule and Procedures
133
Cleaning Schedule and Procedures
Cleaning your printer regularly maintains print quality and may extend the life of the printer.
specific procedures.
Caution • While performing any tasks near an open printhead, remove all rings, watches,
hanging necklaces, identification badges, or other metallic objects that could touch the
printhead. You are not required to turn off the printer power when working near an open
printhead, but Zebra recommends it as a precaution. If you turn off the power, you will lose
all temporary settings, such as label formats, and you must reload them before you resume
printing.
Caution • Use only the cleaning agents indicated. Zebra is not responsible for damage
caused by any other fluids being used on this printer.
Table 11 • Recommended Printer Cleaning Schedule
Area
Method
Solvent*
Solvent*
Air blow
Air blow
Solvent*
Air blow
Air blow
Solvent*
Solvent*
Solvent*
Interval
Printhead
Perform these procedures at the following times:
• When CLEAN HEAD NOWappears.
Platen roller
†
†
• Direct Thermal Print Mode: After every roll of
Transmissive (media) sensor
Black mark sensor
Media path
labels or 500 ft (150 m) of fanfold labels.
• Thermal Transfer Print Mode: After every roll
(1500 ft or 450 m) of ribbon.
Ribbon sensor
Label-available sensors
Tear-off/peel-off bar
Snap plate
Every 6 months, or as needed
As needed
Cutter
* Zebra recommends using Preventive Maintenance Kit (part number 47362). In place of this kit, you may use a clean swab
dipped in a solution of isopropyl alcohol (minimum 90%) and deionized water (maximum 10%).
† If using canned air, it is recommended that you turn off the printer before cleaning.
Clean the Exterior
Clean the outside surfaces of the printer with a lint-free cloth. Use a mild detergent solution or
desktop cleaner sparingly, as needed.
Caution • Do not use harsh or abrasive cleaning agents or solvents.
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Routine Maintenance
Cleaning Schedule and Procedures
134
Clean the Media Compartment
After every four rolls of media, inspect the media compartment. Use a soft bristle brush or a
vacuum cleaner to remove any dirt and lint from the interior of the printer.
Clean the Printhead and Platen Roller
If print quality does not improve after you perform this procedure, clean the printhead with
Save-a-Printhead cleaning film. This specially coated material removes contamination
buildup without damaging the printhead. Call your authorized Zebra reseller or distributor for
more information.
Cleaning intervals are as follows, based on the printhead resolution:
For 203 and 300 dpi printers Clean the printhead after every roll (1500 feet or 450 m) of
thermal transfer ribbon or after every roll (500 feet or 150 m) of direct thermal labels or when
CLEAN HEAD NOWappears on the LCD. Clean the printhead more often if you see
inconsistent print quality, such as voids in the bar code or graphics.
For 600 dpi printers Clean the printhead after each roll (500 feet or 150 m) of labels or
when CLEAN HEAD NOWappears on the LCD. Clean the printhead more often if you see
inconsistent print quality, such as voids in the bar code or graphics.
If power is removed from a 600 dpi printer when cleaning the printhead, the
CLEAN HEAD NOWwarning shown on the LCD will not disappear.
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Cleaning Schedule and Procedures
135
Caution • The printhead may be hot and can cause severe burns. Allow the printhead to
cool.
Caution • Before touching the printhead assembly, discharge any built-up static electricity
by touching the metal printer frame or by using an anti-static wriststrap and mat.
Caution • While performing any tasks near an open printhead, remove all rings, watches,
hanging necklaces, identification badges, or other metallic objects that could touch the
printhead. You are not required to turn off the printer power when working near an open
printhead, but Zebra recommends it as a precaution. If you turn off the power, you will lose
all temporary settings, such as label formats, and you must reload them before you resume
printing.
To clean the printhead and platen roller, complete these steps:
1. Open the printhead assembly by rotating the printhead-open lever (1) counter-clockwise.
1
2. Remove the media and ribbon (if loaded).
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136
3. Using the swab from the Preventive Maintenance Kit (part number 47362), wipe along the
brown strip on the printhead assembly from end to end. In place of the Preventive
Maintenance Kit, you may use a clean swab dipped in a solution of isopropyl alcohol
(minimum 90%) and deionized water (maximum 10%). Allow the solvent to evaporate.
3
4
1
2
Swab
Platen roller
Printhead print elements
Printhead-open lever
1
2
3
4
4. While manually rotating the platen roller, clean it thoroughly with the swab. Allow the
solvent to evaporate.
5. Reload the media and the ribbon (if required).
6. Push down the printhead assembly (1), and then rotate the printhead-open lever (2)
clockwise until it locks into place.
2
1
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Routine Maintenance
Cleaning Schedule and Procedures
137
Clean the Sensors
Brush or vacuum any accumulated paper lint and dust off the sensors. Clean the sensors
Ribbon and Label-Available Sensor Locations
Figure 24 • Sensor Locations
1
2
3
Label-available sensors
Black mark sensor
Ribbon sensor
1
2
3
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1
2
Label-available sensors
Ribbon sensor
1
2
Transmissive (Media) Sensor Locations
Figure 25 • Upper Media Sensor
1
Upper media sensor
1
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Routine Maintenance
Cleaning Schedule and Procedures
140
Clean the Snap Plate
Clean the snap plate when label adhesive or a label is stuck to the underside.
The type of snap plate in your printer will depend on whether the printer is standard or
R110Xi/R170Xi. Follow the instructions that apply to your printer.
Standard Printers
Figure 27 • Snap Plate for Standard XiIIIPlus Printers
1
2
3
Left loop
Snap plate
Right loop
1
2
3
To clean the snap plate in a standard printer, complete these steps:
of the snap plate.
Important • Take care not to bend, twist, or otherwise deform the loops. If the snap plate
is damaged in any way, you may need a new plate for proper ribbon sensing.
2. Gently lift the left side of the snap plate.
3. Insert a small-blade screwdriver or similar tool into the loop on the right side of the snap
plate.
4. Gently lift the right side of the snap plate.
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Routine Maintenance
Cleaning Schedule and Procedures
141
5. Remove the snap plate from the printer.
6. Clean the snap plate with cleaning solvent and a soft cloth.
7. To reinstall the snap plate, insert the two tabs on the bottom of the snap plate into the two
slots of the media path.
8. Slide the snap plate toward you.
9. Press down on the loops to lock the snap plate into place.
RFID-Enabled and RFID-Ready Printers
Figure 28 • Snap Plate for R110Xi/R170Xi and RFID-Ready XiIIIPlus Printers
1
2
5
6
4
3
Antenna support screws
Location of right-side snap plate screw
(screw not shown)
1
2
Snap plate
Antenna support
Antenna support frame
Left-side snap plate screw
3
4
5
6
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Cleaning Schedule and Procedures
142
To clean the snap plate in an RFID-enabled or RFID-ready printer, complete
these steps:
frame.
Important • Do not remove the antenna support screws.
2. Remove the snap plate from the printer.
3. Clean the snap plate with cleaning solvent and a soft cloth.
4. To reinstall the snap plate, slide it back into place until the screw holes on the snap plate
line up with the screw holes in the antenna support frame.
5. Reinstall the two snap plate screws to secure the snap plate to the antenna support frame.
Clean the Cutter
If the cutter is not cutting the labels cleanly or if it jams with labels, clean the cutter.
Caution • The cutter blade is sharp. Do not touch or rub the blade with your fingers.
To clean the cutter, complete these steps:
1. Turn off (O) the printer.
2. Unplug the power cord.
3. Clean the stationary cutter blade with a swab and solvent.
4. If cleaning does not remove label fragments and adhesive, contact an authorized service
technician.
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Routine Maintenance
143
Replace the Fuse
Replace the Fuse
The instructions that follow are for the 90XiIIIPlus, 96XiIIIPlus, 140XiIIIPlus, 170XiIIIPlus,
R170Xi, and 220XiIIIPlus printers only. Fuses are not user-replaceable in the 110XiIIIPlus and
R110Xi.
Caution • Turn the AC power switch off (O) and remove the power cord before performing
this procedure.
The printer uses a metric-style fuse (5 × 20 mm IEC) rated at F5A, 250 V. The AC power entry
module comes with two approved fuses in the fuse holder: one is in-circuit, and the second is
provided as a spare. The end caps of the fuse must bear the certification mark of a known
To replace a faulty fuse, complete these steps:
1. Use a small-blade screwdriver or similar tool to remove the fuse holder.
Figure 29 • AC Power Entry Module
1
2
3
4
Power switch
Fuse holder
AC power entry module
Small-blade screwdriver
1
2
3
4
Important • If you use the spare fuse, be sure to order a replacement fuse from an
authorized Zebra distributor. The spare fuse should be the exact type and rating as the
original in-circuit fuse.
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Replace the Fuse
144
Figure 30 • Fuse Locations
1
2
3
In-circuit fuse
Fuse holder
Spare fuse
1
2
3
3. Snap the fuse holder back into the AC power entry module.
4. Reconnect the power cord, and turn the printer on (I).
Note • If the printer does not power on, an internal component failure may have occurred,
and the printer requires servicing by an authorized service technician.
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7
Troubleshooting
This section provides information about errors that you might need to troubleshoot. Assorted
diagnostic tests are included.
Contents
Troubleshooting Checklists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
LCD Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Calibration Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Communications Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Ribbon Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
RFID Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Miscellaneous Printer Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Printer Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Power-On Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
CANCEL Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
PAUSE Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
FEED Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
FEED and PAUSE Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Communications Diagnostics Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Sensor Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
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Troubleshooting Checklists
146
Troubleshooting Checklists
If an error condition exists with the printer, review this checklist:
If the labels are not printing or advancing correctly, review this checklist:
on page 85 for more information.
If none of the above suggestions correct the problem, review this checklist:
results to help identify the problem.
information.
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Troubleshooting
LCD Error Messages
147
LCD Error Messages
causes, and the recommended solutions.
Table 12 • LCD Error Messages
LCD Display/
Printer Condition
Possible Cause
Recommended Solution
In thermal transfer mode, ribbon is Load ribbon correctly.
not loaded or incorrectly loaded.
ERROR CONDITION
RIBBON OUT
In thermal transfer mode, the
ribbon sensor is not detecting
ribbon that is loaded incorrectly.
1. Load ribbon correctly.
2. Calibrate the sensors. See
The printer stops; the
RIBBON light is on; the
ERROR light flashes.
In thermal transfer mode, media is 1. Load media correctly.
blocking the ribbon sensor.
2. Calibrate the sensors. See
In thermal transfer mode, the
printer did not detect the ribbon
even though it is loaded correctly.
ribbon out threshold (marked by
the word RIBBON) is likely too
high, above the black area that
indicates where the ribbon is
detected.
2. Calibrate the sensors or load
printer defaults. See Calibrate
If you are using direct thermal
media, the printer is waiting for
ribbon to be loaded because it is
incorrectly set for thermal transfer
mode.
Set the printer for Direct Thermal
mode. See Select Print Method
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LCD Error Messages
148
Table 12 • LCD Error Messages (Continued)
LCD Display/
Printer Condition
Possible Cause
Recommended Solution
Ribbon is loaded, but the printer is Ribbon is not required with direct
WARNING
RIBBON IN
set for direct thermal mode.
thermal media. If you are using direct
thermal media, remove the ribbon. This
error message will not affect printing.
The RIBBON light is on; the
ERROR light flashes.
If you are using thermal transfer media,
which requires ribbon, set the printer
for Thermal Transfer mode. See Select
The media is not loaded or is
loaded incorrectly.
Load media correctly.
ERROR CONDITION
PAPER OUT
Misaligned media sensor.
Check position of the media sensor.
The printer stops; the
MEDIA light is on; the
ERROR light flashes.
The printer is set for
noncontinuous media, but
continuous media is loaded.
Install proper media type, or reset
printer for current media type and
perform calibration.
The printhead is not fully closed.
Close printhead completely.
Call a service technician.
ERROR CONDITION
HEAD OPEN
The head open sensor is not
working properly.
The printer stops; the
ERROR light flashes.
The printhead has a faulty
thermistor.
Call a service technician.
THERMISTOR
FAULT
The ERROR light flashes.
Caution • An improperly connected printhead data or power cable
can cause these error messages. The printhead may be hot
enough to cause severe burns. Allow the printhead to cool.
WARNING
HEAD COLD
The printhead data cable is not
properly connected.
Caution • Turn off (O) the printer
before performing this procedure.
Failure to do so can damage the
printhead.
THERMISTOR
FAULT
1. Turn off (O) the printer.
ERROR CONDITION
HEAD ELEMENT BAD
2. Disconnect and reconnect the data
cable to the printhead.
3. Ensure that the cable connector is
fully inserted into the printhead
connector.
The printer stops; the
ERROR light is on; the
printer cycles through these
three messages.
4. Turn on (I) the printer.
The printhead has a faulty
thermistor.
Call a service technician.
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Troubleshooting
LCD Error Messages
149
Table 12 • LCD Error Messages (Continued)
Possible Cause Recommended Solution
LCD Display/
Printer Condition
Caution • An improperly connected printhead data or power cable
can cause this error message. The printhead may be hot enough to
cause severe burns. Allow the printhead to cool.
WARNING
HEAD COLD
The printhead temperature is
approaching its lower operating
limit.
Continue printing while the printhead
reaches the correct operating
temperature. If the error remains, the
environment may be too cold for
proper printing. Relocate the printer to
a warmer area.
The printer prints while the
ERROR light flashes.
The printhead data cable is not
properly connected.
Caution • Turn off (O) the printer
before performing this procedure.
Failure to do so can damage the
printhead.
1. Turn off (O) the printer.
2. Disconnect and reconnect the data
cable to the printhead.
3. Ensure that the cable connector is
fully inserted into the printhead
connector.
4. Turn on (I) the printer.
The printhead has a faulty
thermistor.
Call a service technician.
Caution • The printhead may be hot enough to cause severe
burns. Allow the printhead to cool.
WARNING
HEAD TOO HOT
The printhead is over temperature. Allow the printer to cool. Printing
automatically resumes when the
The printer stops; the
ERROR light flashes.
printhead elements cool to an
acceptable operating temperature.
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LCD Error Messages
150
Table 12 • LCD Error Messages (Continued)
LCD Display/
Printer Condition
Possible Cause
Recommended Solution
The printer is defragmenting
memory.
Caution • Do NOT turn off the printer
power during defragmenting. Doing so
can damage the printer.
DEFRAGMENTING
The printer stops.
Allow the printer to finish
defragmenting. If you get this error
message frequently, check your label
formats. Formats that write to and erase
memory frequently may cause the
printer to defragment often. Using
properly coded label formats usually
minimizes the need for defragmenting.
If this error message does not go away,
contact Technical Support. The printer
requires service.
Caution • The cutter blade is sharp. Do not touch or rub the blade
with your fingers.
ERROR CONDITION
CUTTER JAM
The cutter blade is in the media
path.
Turn off the printer power and unplug
the printer. Inspect the cutter module
for debris and clean as needed
The printer stops; the
ERROR light flashes.
following the cleaning instructions in
There is not enough memory to
perform the function specified on
the second line of the error
message.
Free up some of the printer’s memory
by adjusting the label format or printer
parameters. One way to free up
memory is to adjust the print width to
the actual width of the label instead of
leaving the print width set to the
default. See Set Print Width
OUT OF MEMORY
(function)
Ensure that the device, such as FLASH
memory or PCMCIA card, is installed
and not write protected or full.
Ensure that the data is not directed to a
device that is not installed or is
unavailable.
Refer to the Maintenance Manual for
more information about the specified
function.
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Troubleshooting
Print Quality Problems
151
Print Quality Problems
Table 13 identifies problems with print quality, the possible causes, and the recommended
solutions.
Table 13 • Print Quality Problems
Problem
Possible Cause
Recommended Solution
General print quality The printer is set at the
For optimal print quality, set the print speed to
the lowest possible setting for your application
via control panel, the driver, or the software. See
issues
incorrect print speed.
You are using an incorrect
combination of labels and
ribbon for your application.
1. Switch to a different type of media or ribbon
to try to find a compatible combination.
2. If necessary, consult your authorized Zebra
reseller or distributor for information and
advice.
The printer is set at an incorrect For optimal print quality, set the darkness to the
darkness level.
lowest possible setting for your application via
the control panel, the driver, or the software. See
to determine the ideal darkness setting.
The printhead is dirty.
Clean the printhead. See Clean the Printhead
Incorrect or uneven printhead
pressure.
Set the printhead pressure to the minimum
needed for good print quality. See Adjust
The printhead is improperly
balanced.
Call a service technician.
Long tracks of
missing print on
several labels
Print element damaged.
Call a service technician.
Wrinkled ribbon.
See wrinkled ribbon causes and solutions in this
table.
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Print Quality Problems
152
Table 13 • Print Quality Problems (Continued)
Problem
Possible Cause
Recommended Solution
Wrinkled ribbon
Ribbon fed through the
machine incorrectly.
Incorrect burn temperature.
Set the darkness to the lowest possible setting for
good print quality. See Adjust Print Darkness
Incorrect or uneven printhead
pressure.
Set the printhead pressure to the minimum
needed for good print quality. See Adjust
Media not feeding properly;
“walking” from side to side.
Make sure that media is snug by adjusting the
media guide, or call a service technician.
The strip plate needs adjusting. Call a service technician.
The printhead needs vertical
adjustment.
Call a service technician.
Call a service technician.
The printhead is improperly
balanced.
The printhead and platen roller Call a service technician.
need to be realigned.
Fine, angular gray
lines on blank labels
Wrinkled ribbon.
See wrinkled ribbon causes and solutions in this
table.
Printing too light or
too dark over the
entire label
The media or ribbon is not
designed for high-speed
operation.
Replace supplies with those recommended for
high-speed operation.
You are using an incorrect
combination of media and
ribbon for your application.
1. Switch to a different type of media or ribbon
to try to find a compatible combination.
2. If necessary, consult your authorized Zebra
reseller or distributor for information and
advice.
You are using ribbon with
direct thermal media.
Direct thermal media does not require ribbon. To
check if you are using direct thermal media,
perform the label scratch test in When to Use
Incorrect or uneven printhead
pressure.
Set the pressure to the minimum needed. See
Smudge marks on
labels
The media or ribbon is not
designed for high-speed
operation.
Replace supplies with those recommended for
high-speed operation.
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Print Quality Problems
153
Table 13 • Print Quality Problems (Continued)
Problem
Possible Cause
Recommended Solution
Misregistration/skips The printer is not calibrated.
Recalibrate the printer.
labels
The media sensor is not
Perform media sensor position adjustment.
positioned correctly.
Improper label format.
Use correct label format.
Misregistration and
misprint of one to
three labels
The platen roller is dirty.
The media sensor is not
positioned correctly.
Place the media sensor in the proper position.
Media does not meet
specifications.
Use media that meets specifications.
Vertical drift in
The printer is out of calibration. Recalibrate the printer.
top-of-form position
Normal tolerances of
mechanical parts and printer
modes.
1. Calibrate the printer.
2. Adjust the label top position setting. See
Note • A vertical drift of
± 4 to 6 dot rows
(approximately 0.5 mm)
is within normal
tolerances.
The platen roller is dirty.
Clean the platen roller. See Clean the Printhead
Vertical image or
label drift
The printer is using
non-continuous labels but is
configured in continuous mode.
Configure the printer for non-continuous and run
calibration routine, if necessary.
The media sensor is positioned Ensure that the media sensor is properly
incorrectly.
positioned to read a single/consistent interlabel
gap.
The media sensor is calibrated
improperly.
The platen roller is dirty.
Clean the platen roller. See Clean the Printhead
Improper printhead pressure
settings (toggles).
Adjust the printhead pressure to ensure proper
functionality.
Improperly loaded ribbon or
media.
Verify that the printer is loaded properly.
Incompatible media.
Ensure that the interlabel gaps or notches are 2 to
4 mm and consistently placed. Media must not
exceed minimum specifications for mode of
operation.
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Print Quality Problems
154
Table 13 • Print Quality Problems (Continued)
Problem
Possible Cause
Recommended Solution
The bar code printed The bar code is not within
on a label does not
scan.
specifications because the print the darkness or print speed settings as necessary.
is too light or too dark.
Not enough blank space around Leave at least 1/8 in. (3.2 mm) between the bar
the bar code.
code and other printed areas on the label and
between the bar code and the edge of the label.
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Calibration Problems
155
Calibration Problems
Table 14 identifies problems with calibration, the possible causes, and the recommended
solutions.
Table 14 • Calibration Problems
Possible Cause Recommended Solution
Problem
Loss of printing
registration on labels.
Excessive vertical
drift in top-of-form
registration.
The platen roller is dirty.
Clean the platen roller according to the
instructions in Clean the Printhead and Platen
Media guides are positioned
improperly.
Ensure that the media guides are properly
positioned.
The Media type is set
incorrectly.
Set the printer for the correct media type
(non-continuous or continuous). See Set Media
Auto Calibrate failed. Media or ribbon is loaded
Ensure that media and ribbon are loaded
correctly.
incorrectly.
media or ribbon.
The sensors are dirty or
positioned improperly.
Ensure that the sensors are clean and properly
positioned.
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Communications Problems
156
Communications Problems
Table 15 identifies problems with communications, the possible causes, and the recommended
solutions.
Table 15 • Communications Problems
Problem
Possible Cause
Recommended Solution
A label format was sent to The communication
Check the printer driver or software
the printer but was not
recognized. The DATA
light does not flash.
parameters are incorrect.
communications settings (if applicable).
If you are using serial communication, check
the serial port setting in the control panel
menu. See Set Serial Communications
If you are using serial communication, make
sure you are using a null modem cable or a null
modem adapter.
Using the control panel controls, check the
protocol setting. It should be set to NONE. See
If a driver is used, check the driver
communication settings for your connection.
A label format was sent to The serial communication
the printer. Several labels settings are incorrect.
print, then the printer
skips, misplaces, misses, or
distorts the image on the
Ensure that the flow control settings match.
Check the communication cable length. See
Table 5 on page 29 for requirements.
Check the printer driver or software
communications settings (if applicable).
label.
A label format was sent to The prefix and delimiter
Verify the prefix and delimiter characters. See
the printer but was not
recognized. The DATA
light flashes but no
printing occurs.
characters set in the printer
label format.
requirements.
Incorrect data is being sent
to the printer.
Check the communication settings on the
computer. Ensure that they match the printer
settings.
Ensure that ZPL II is being used.
If the problem continues, check the ZPL II
format for changes to ^CC, ^CT, and ^CD.
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Troubleshooting
Ribbon Problems
157
Ribbon Problems
Table 16 identifies problems that may occur with ribbon, the possible causes, and the
recommended solutions.
Table 16 • Ribbon Problems
Problem
Possible Cause
Recommended Solution
Broken or melted
ribbon
Darkness setting too high.
1. Reduce the darkness setting.
2. Clean the printhead thoroughly.
The printer does not
detect when the
ribbon runs out.
The printer was calibrated
without ribbon. Later, ribbon
was inserted without the user
recalibrating the printer or
loading printer defaults.
Calibrate the printer, this time using ribbon, or
load printer defaults. See Calibrate Media and
In thermal transfer
mode, the printer did
not detect the ribbon
even though it is
loaded correctly.
The ribbon light is on The printer was not calibrated
even though ribbon is for the label and ribbon being
Perform the calibration procedure in Calibrate
loaded correctly.
used.
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RFID Problems
158
RFID Problems
Table 17 identifies problems that may occur with RFID printers, the possible causes, and the
recommended solutions. For more information about RFID, refer to the RFID Programming
that came with your printer.
Table 17 • RFID Problems
Problem
Possible Cause
Recommended Solution
The RFID-enabled
printer voids every
label.
the RFID label being used.
The printer is set for the wrong Set the correct tag type. Refer to the RFID
tag type.
Programming Guide for instructions.
The printer is unable to
communicate with the RFID
reader.
1. Turn off (O) the printer.
2. Wait 10 seconds.
3. Turn on (I) the printer.
4. If the problem persists, you may have a bad
RFID reader or a loose connection between
the RFID reader and the printer. Contact
Technical Support or an authorized Zebra
RFID service technician for assistance.
The settings are incorrect in
your label designer software.
The software settings override the printer
settings. Make sure that the software and printer
settings match.
You are using an incorrect
programming position,
particularly if the tags being
used are within printer
specifications.
Do one or more of the following as necessary:
• Check the programming position being used
with the ^RScommand, or the program
position setting in your label designer
software. If the position is incorrect, change
the setting.
• Select RESTORE for the RFID TAG
CALIBparameter.
You are sending RFID ZPL
commands that are incorrect.
Refer to the RFID Programming Guide for more
information about the ZPL commands for RFID.
Radio frequency (RF)
interference from another RF
source.
Do one or more of the following as necessary:
• Move the printer away from fixed RFID
readers or other RF sources.
• Make sure that the media door is closed at all
times during RFID programming.
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RFID Problems
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Table 17 • RFID Problems (Continued)
Problem
Possible Cause
Recommended Solution
Poor yields. Too
many RFID tags per
roll are voided.
The RFID labels are not within Make sure that the labels meet transponder
specifications for the printer,
which means that the
transponder is not in an area
that can be programmed
consistently.
placement specifications for your printer.
Contact an authorized Zebra RFID reseller for
more information.
The RFID tags being used are
very sensitive.
Some RFID tags are more sensitive than others.
If the problem persists, consider using a different
tag type.
Incorrect read and write power Change the RFID read and write power levels.
levels for the RFID tag type.
Radio frequency (RF)
interference from another RF
source.
Do one or more of the following as necessary:
• Move the printer away from fixed RFID
readers.
• Make sure that the media door is closed at all
times during RFID programming.
The printer is using outdated
printer firmware and reader
firmware versions.
updated firmware.
With a Gen 2 tag, no The RFID reader/encoder is not Refer to the RFID Programming Guide to see if
data is written to the enabled for Gen 2.
tag even though the
printer says that the
write operation
your printer supports Gen 2 tags.
• If your printer supports Gen 2 tags, make sure
that you are using the appropriate firmware
version. Download printer and reader
firmware, if necessary.
succeeded.
• If your printer does not support Gen 2 tags,
you will not be able to use these tags with your
printer.
The printer stops at
the RFID inlay.
The printer calibrated the label 1. Select FEED for the MEDIAPOWERUPand
length only to the RFID inlay
instead of to the interlabel gap.
The DATA light
The download was not
successful. For best results,
cycle power on the printer
before downloading any
firmware.
1. Turn off (O) the printer.
2. Wait 10 seconds.
flashes indefinitely
after you attempt to
download printer or
reader firmware.
3. Turn on (I) the printer.
4. Attempt to download the firmware again.
5. If the problem persists, contact Technical
Support.
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RFID Problems
160
Table 17 • RFID Problems (Continued)
Problem
Possible Cause
Recommended Solution
RFID parameters do The printer was powered
Wait at least 10 seconds after turning the printer
not appear in Setup
mode, and RFID
information does not initialize properly.
appear on the printer
off (O) and then back on (I) too power off before turning it back on.
quickly for the RFID reader to
1. Turn off (O) the printer.
2. Wait 10 seconds.
3. Turn on (I) the printer.
configuration label.
4. Check for the RFID parameters in Setup
mode or for RFID information on a new
configuration label.
An incorrect version of printer 1.
or reader firmware was loaded
on the printer.
2. Download the correct printer or reader
firmware if necessary.
3. If the problem persists, contact Technical
Support.
The printer is unable to
communicate with the RFID
reader.
1. Turn off (O) the printer.
2. Wait 10 seconds.
3. Turn on (I) the printer.
4. If the problem persists, you may have a bad
RFID reader or a loose connection between
the RFID reader and the printer. Contact
Technical Support or an authorized service
technician for assistance.
The printer is RFID-ready, but
no reader is installed.
Contact an authorized Zebra RFID reseller to
acquire a reader for your printer.
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Miscellaneous Printer Problems
161
Miscellaneous Printer Problems
Table 18 identifies miscellaneous problems with the printer, the possible causes, and the
recommended solutions.
Table 18 • Miscellaneous Printer Problems
Problem
Possible Cause
Recommended Solution
The LCD displays a
language that I
cannot read
The language parameter was
changed through the control
panel or a ZPL command.
1. Press SETUP/EXIT to enter configuration
mode.
2. Press the left oval.
The printer displays the LANGUAGE
parameter in the current language. Even if
you cannot recognize the characters
displayed, you can still scroll to another
language.
3. Press the left or right oval to scroll through
the choices.
4. Press SETUP/EXIT.
The LCD displays SAVE CHANGESin the
original language.
5. Press NEXT/SAVE to exit configuration
mode and save the changes (if the language
does not change, you may need to scroll to a
different save option by pressing the left or
right oval in the previous step).
6. Repeat this process, if necessary, until you
reach the desired language.
The LCD is missing
characters or parts of
characters
The LCD may need replacing.
Parameters are set incorrectly.
Call a service technician.
Changes in
1. Set parameters and save permanently.
parameter settings
did not take effect
2. Turn the printer off (O) and then on (I).
A ZPL command turned off the Refer to the ZPL Programming Guide, or call a
ability to change the parameter. service technician.
A ZPL command changed the
Refer to the ZPL Programming Guide, or call a
parameter back to the previous service technician.
setting.
If the problem continues, there Call a service technician.
may be a problem with the
main logic board.
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Miscellaneous Printer Problems
162
Table 18 • Miscellaneous Printer Problems (Continued)
Problem
Possible Cause
Recommended Solution
The printer fails to
calibrate or detect the for the label being used.
The printer was not calibrated
Perform the calibration procedure in Calibrate
top of the label.
The printer is configured for
Set the media type to noncontinuous media. See
continuous media.
The driver or software
configuration is not set
correctly.
Driver or software settings produce ZPL
commands that can overwrite the printer
configuration. Check the driver or software
media-related setting.
Non-continuous
labels are being
treated as continuous
labels.
The printer was not calibrated
for the media being used.
Perform the calibration procedure in Calibrate
The printer is configured for
continuous media.
Set the media type to noncontinuous media. See
All lights are on, but
nothing displays on
the LCD, and the
printer locks up.
Internal electronic or firmware Call a service technician.
failure.
The printer locks up
while running the
Power-On Self Test.
Main logic board failure.
The printer is set for RFID
Call a service technician.
The printer prints
Switch to RFID labels, or remove the RFID
VOID on every label operation, but you are not using commands from your label formats.
that I try to print.
RFID labels.
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Printer Diagnostics
163
Printer Diagnostics
Self tests and other diagnostics provide specific information about the condition of the printer.
The self tests produce sample printouts and provide specific information that helps determine
the operating conditions for the printer. The most commonly used are the Power-On and the
CANCEL self tests.
Important • Use full-width media when performing self tests. If your media is not wide
enough, the test labels may print on the platen roller. To prevent this from happening, check
media that you are using.
Each self test is enabled by pressing a specific control panel key or combination of keys while
turning on (I) the printer power. Keep the key(s) pressed until the first indicator light turns off.
The selected self test automatically starts at the end of the Power-On Self Test.
Note •
• When performing these self tests, do not send data to the printer from the host.
• If your media is shorter than the label to be printed, the test label continues on the next
label.
• When canceling a self test prior to its actual completion, always reset the printer by turning
it off (O) and then on (l).
• If printer is in applicator mode and the liner is being taken up by the applicator, the
operator must manually remove the labels as they become available.
Power-On Self Test
A Power-On Self Test (POST) is performed each time the printer is turned on (l). During this
test, the control panel lights (LEDs) turn on and off to ensure proper operation. At the end of
this self test, only the POWER LED remains lit. When the Power-On Self Test is complete, the
media is advanced to the proper position.
To initiate the Power-On Self Test, complete these steps:
1. Turn on (I) the printer.
The POWER LED illuminates. The other control panel LEDs and the LCD monitor the
progress and indicate the results of the individual tests. All messages during the POST
display in English; however, if the test fails, the resulting messages cycle through the
international languages as well.
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CANCEL Self Test
To perform the CANCEL Self Test, complete these steps:
1. Turn off (O) the printer.
2. Press and hold CANCEL while turning on (I) the printer. Hold CANCEL until the first
control panel light turns off.
Figure 31 • Configuration Label
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Printer Diagnostics
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PAUSE Self Test
This self test can be used to provide the test labels required when making adjustments to the
printer’s mechanical assemblies or to determine if any printhead elements are not working.
Figure 32 shows a sample printout.
To perform a PAUSE self test, complete these steps:
1. Turn off (O) the printer.
2. Press and hold PAUSE while turning on (I) the printer. Hold PAUSE until the first control
panel light turns off.
•
The initial self test prints 15 labels at the printer’s slowest speed, and then
automatically pauses the printer. Each time PAUSE is pressed, an additional 15 labels
Figure 32 • PAUSE Test Label
•
•
•
•
•
While the printer is paused, pressing CANCEL alters the self test. Each time PAUSE is
pressed, 15 labels print at 6 in. (152 mm) per second.
While the printer is paused, pressing CANCEL again alters the self test a second time.
Each time PAUSE is pressed, 50 labels print at the printer’s slowest speed
While the printer is paused, pressing CANCEL again alters the self test a third time.
Each time PAUSE is pressed, 50 labels print at 6 in. (152 mm) per second.
While the printer is paused, pressing CANCEL again alters the self test a fourth time.
Each time PAUSE is pressed, 15 labels print at the printer’s maximum speed.
To exit this self test at any time, press and hold CANCEL.
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Printer Diagnostics
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FEED Self Test
Different types of media may require different darkness settings. This section contains a
simple but effective method for determining the ideal darkness for printing bar codes that are
within specifications.
During the FEED self test, labels are printed at different darkness settings at two different print
speeds. The relative darkness and the print speed are printed on each label. The bar codes on
these labels may be ANSI-graded to check print quality.
The darkness value starts at three settings lower than the printer’s current darkness value
(relative darkness of –3) and increase until the darkness is three settings higher than the current
darkness value (relative darkness of +3).
The speed at which labels are printed during this print quality test depend on the dot density of
the printhead.
• 300 dpi printers: 7 labels are printed at the 2 ips and 8 ips print speeds.
• 203 dpi printers: 7 labels are printed at the 2 ips and 12 ips print speeds.
To perform a FEED self test, complete these steps:
1. Print a configuration label to show the printer’s current settings.
2. Turn off (O) the printer.
3. Press and hold FEED while turning on (I) the printer. Hold FEED until the first control
panel light turns off.
higher and lower than the darkness value shown on the configuration label.
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Figure 33 • FEED Test Label
print quality for your application. If you have a bar code verifier, use it to measure
bars/spaces and calculate the print contrast. If you do not have a bar code verifier, use your
eyes or the system scanner to choose the optimal darkness setting based on the labels
printed in this self test.
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Printer Diagnostics
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Figure 34 • Bar Code Darkness Comparison
Table 19 • Judging Bar Code Quality
Description
Print Quality
Too dark
Labels that are too dark are fairly obvious. They may be
readable but not “in-spec.”
• The normal bar code bars increase in size.
• The openings in small alphanumeric characters may fill in
with ink.
• Rotated bar code bars and spaces run together.
Slightly dark
Slightly dark labels are not as obvious.
• The normal bar code will be “in-spec.”
• Small character alpha numerics will be bold and could be
slightly filled in.
• The rotated bar code spaces are small when compared to
the “in-spec” code, possibly making the code unreadable.
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Printer Diagnostics
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Table 19 • Judging Bar Code Quality (Continued)
Description
Print Quality
“In-spec”
The “in-spec” bar code can only be confirmed by a verifier,
but it should exhibit some visible characteristics.
• The normal bar code will have complete, even bars and
clear, distinct spaces.
• The rotated bar code will have complete, even bars and
clear, distinct spaces. Although it may not look as good as
a slightly dark bar code, the bar code will be “in-spec.”
• In both normal and rotated styles, small alphanumeric
characters look complete.
Slightly light
Too light
Slightly light labels are, in some cases, preferred to slightly
dark ones for “in-spec” bar codes.
• Both normal and rotated bar codes will be in spec, but
small alphanumeric characters may not be complete.
Labels that are too light are obvious.
• Both normal and rotated bar codes have incomplete bars
and spaces.
• Small alphanumeric characters are unreadable.
5. Note the relative darkness value and the print speed printed on the best test label.
6. Add or subtract the relative darkness value from the darkness value specified on the
configuration label. The resulting numeric value (0 to 30) is the best darkness value for
that specific label/ribbon combination and print speed.
7. If necessary, change the darkness value to the darkness value on the best test label. See
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FEED and PAUSE Self Test
Performing this self test temporarily resets the printer configuration to the factory default
values. These values are active only until power is turned off unless you save them
permanently in memory. If the factory default values are permanently saved, a media
calibration procedure must be performed, and you must reset the head resistance value and the
verifier and applicator port settings to their required values.
To perform a FEED and PAUSE self test, complete these steps:
1. Turn off (O) the printer.
2. Press and hold FEED and PAUSE while turning on (I) the printer.
3. Hold FEED and PAUSE until the first control panel light turns off.
The printer configuration is temporarily reset to the factory default values. No labels print
at the end of this test.
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Printer Diagnostics
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Communications Diagnostics Test
The communication diagnostics test is a troubleshooting tool for checking the interconnection
between the printer and the host computer.
When the printer is in diagnostics mode, it prints all data received from the host computer as
straight ASCII characters with the hex values below the ASCII text. The printer prints all
typical test label from this test.
Note • The test label prints upside-down.
Figure 35 • Communications Diagnostics Test Label
To use communications diagnostics mode, complete these steps:
The printer enters diagnostics mode and prints any data received from the host computer
on a test label
3. Check the test label for error codes. For any errors, check that your communication
parameters are correct.
Errors show on the test label as follows:
•
•
•
•
FE indicates a framing error.
OE indicates an overrun error.
PE indicates a parity error.
NE indicates noise.
4. Turn the printer off (O) and then back on (I) to exit this self test and return to normal
operation.
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Printer Diagnostics
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Sensor Profile
Use the sensor profile label to troubleshoot the following types of problems:
• If the media sensor experiences difficulty in determining gaps (web) between labels.
• If the media sensor incorrectly identifies preprinted areas on a label as gaps (web).
• If the ribbon sensor cannot detect ribbon.
sensitivity of the sensors must be adjusted, perform Calibrate Media and Ribbon Sensor
sensor readings. The ribbon sensor threshold setting is indicated by the word RIBBON (2). If
the ribbon readings are below the threshold value, the printer does not acknowledge that
ribbon is loaded.
Figure 36 • Sensor Profile (Ribbon Section)
1
2
areas on the sensor profile. The bars (1) indicate gaps between labels (the web), and the low
areas (2) indicate where labels are located. If you compare the sensor profile printout to a
blank length of your media, the bars should be the same distance apart as the gaps on the
media. If the distances are not the same, the printer may be having difficulty determining
where the gaps are located.
The media sensor threshold settings are shown by the words MEDIA (3) for the media
threshold and WEB (4) for the web threshold. Use the numbers to the left of the sensor
readings to compare the numeric readings to the sensor settings.
Figure 37 • Sensor Profile (Media Section)
1
2
3
4
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8
Data Ports
This section describes the standard communication ports available to connect the printer to
your computer or network.
Contents
Parallel Data Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Parallel Cabling Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Parallel Port Interconnections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Serial Data Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Hardware Control Signal Descriptions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Pin Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
RS-232 Interface Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
USB 2.0 Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Applicator Interface Connector. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Applicator Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Applicator Interface Connector Pin Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Pinouts for +24-28 V I/O Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
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Data Ports
Parallel Data Port
174
Parallel Data Port
The parallel data interface supports IEEE 1284 bidirectional parallel communications in nibble
mode. The parallel interface provides a means of communication that typically is faster than
the serial interface methods. In this method, the bits of data that make up a character are sent
all at one time over several wires in the cable, one bit per wire.
When communicating via the parallel port, the values selected on the printer must be the same
as those used by the host equipment connected to the printer. Port selection for status
information is determined by the channel sending the request. The parallel port can be set for
bidirectional or unidirectional communication. The default setting is bidirectional.
Parallel Cabling Requirements
A standard 36-pin parallel connector is available on the back of the printer for connection to
the data source. An IEEE-1284 compatible bidirectional parallel data cable is required when
this communication method is used. The required cable must have a standard 36-pin parallel
connector on one end that is plugged into the mating connector located at the rear of the
printer. The other end of the cable connects to the printer connector at the host computer. Port
selection for status information is determined each time the printer is turned on.
Parallel Port Interconnections
Table 20 shows the pin configuration and function of a standard computer-to-printer parallel
cable.
Table 20 • Parallel Cable Pin Configuration
36-Pin Connectors
Description
1
2–9
10
nStrobe/HostClk
Data Bits 1–8
nACK/PtrClk
Busy/PtrBusy
PError/ACKDataReq
Select/Xflag
11
12
13
14
nAutoFd/HostBusy
Not used
15
16, 17
18
Ground
+5 V at 750 mA
The maximum current draw may be limited by option
configuration.
To enable this capability, a qualified service technician
must install a jumper on the printer’s main logic board on
JP1, pins 2 and 3.
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Data Ports
Parallel Data Port
175
Table 20 • Parallel Cable Pin Configuration (Continued)
36-Pin Connectors
Description
19–30
31
Ground
nInit
32
nFault/NDataAvail
Not used
33, 34
35
+5 V through a 1.8 KΩ Resistor
NSelectin/1284 active
36
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Data Ports
Serial Data Port
176
Serial Data Port
To communicate using the serial data port of the printer, you must choose the number of data
bits, parity, and handshaking. Parity applies only to data transmitted by the printer because the
parity of received data is ignored.
The values selected must be the same as those used by the host equipment connected to the
printer. Default printer settings are 9600 baud, 8 data bits, no parity, and XON/XOFF. The
printer will accept any host setting for stop bits.
Hardware Control Signal Descriptions
For all RS-232 input and output signals, the printer follows both the Electronics Industries
Association (EIA) RS-232 and the Consultative Committee for International Telegraph and
Telephone (CCITT) V.24 standard signal level specifications.
When DTR/DSR handshaking is selected, the Data Terminal Ready (DTR) control signal
output from the printer controls when the host computer may send data. DTR ACTIVE
(positive voltage) permits the host to send data. When the printer places DTR in the
INACTIVE (negative voltage) state, the host must not send data.
Note • When XON/XOFF handshaking is selected, data flow is controlled by the ASCII
Control Codes DC1 (XON) and DC3 (XOFF). The DTR Control lead has no effect.
Request To Send (RTS) is a control signal from the printer that is connected to the Clear To
Send (CTS) input at the host computer.
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Data Ports
Serial Data Port
177
Pin Configuration
Connect the serial data cable to the female DB-9 connector on the back of the printer. For all
RS-232 connections through a DB-25 cable, use a DB-9 to DB-25 interface module (see DB-9
Table 21 shows the pin configuration of the serial data connector.
Table 21 • Serial Connector Pin Configuration
Pin No.
Name
–
Description
1
2
3
4
5
6
7
8
9
Unused and unterminated
RXD
TXD
DTR
SG
Receive data—data input to printer
Transmit data—data output from printer
Data terminal ready—output from printer
Signal ground
DSR
RTS
Data set ready—input to printer
Request to send—output from printer
Clear to send—input to printer
+5 VDC at 750 mA
CTS
+5 VDC
The maximum current draw may be limited by option
configuration.
Important • To enable this capability, a qualified
service technician must install a jumper on the printer’s
main logic board on JP1, pins 2 and 3.
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Data Ports
Serial Data Port
178
RS-232 Interface Connections
connections of the printer’s RS-232 connector.
Note • Use a null modem (crossover) cable to connect the printer to a computer or any other
DTE device.
Figure 38 • RS-232 DB9 MLB Connections
RS-232 Connector (DTE)
Rear Panel Female DB-9
2
3
4
5
6
7
8
9
RXD (receive data) input
TXD (transmit data) output
DTR (data terminal ready) output
SG (signal ground)
DSR (data set ready) input
RTS (request to send) output
CTS (clear to send) input
+5 VDC signal source
+5 VDC
R1
1 K
NOTE: Pin 1 is unused and unterminated.
Pin 9 is also available as a +5 VDC signal source at 750 mA. The maximum current draw may
be limited by option configuration.
Important • To enable this capability, a qualified service technician must install a jumper on
the printer’s main logic board on JP1, pins 2 and 3.
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Data Ports
Serial Data Port
179
DB-9 to DB-25 Connections
To connect the printer’s RS-232 DB-9 interface to a DB-25 connector, an interface adapter is
required. A generic DB-25 adapter can be used, although the +5 VDC signal source would not
DB-25 interface.
Figure 39 • DB-9 to DB-25 Cable Connections
Male DB-9 Adapter
Connector
(plugs into printer)
Female DB-25 Adapter
Connector
(plugs into cable)
RXD
2
FG
1
2
3
TXD
TXD
3
DTR
4
RXD
RTS
SG
5
4
5
6
7
CTS
DSR
SG
DSR
6
RTS
7
CTS
8
+5 VDC
SIGNAL
9
+5 VDC
9
DTR
SIGNAL
20
NOTE: Pin 1 of DB-9 connector is unused and unterminated.
Modem Connection
When the printer is connected via its RS-232 interface to Data Communication Equipment
(DCE) such as a modem, use a standard RS-232 (straight-through) interface cable. Figure 40
shows the connections required for this cable.
Figure 40 • RS-232 Cable Connections
DTE
(Printer)
DCE
(Modem, etc.)
RXD (receive data)
TXD (transmit data)
DTR (data terminal ready)
SG (signal ground)
2
3
4
5
6
7
2
3
4
5
6
7
DSR (data set ready)
RTS (request to send)
CTS (clear to send)
8
9
8
9
+5 VDC signal source
NOTE: Pin 1 is unused and unterminated at the printer.
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Data Ports
USB 2.0 Port
180
USB 2.0 Port
A USB 2.0 port (which is USB 1.1 and 1.0 compatible) is available to connect your printer to
the host equipment. The industry-standard USB cable has an A-male connector on one end and
Figure 41 • USB Connectors
=
Printer
Computer
1
2
3
4
5
“B” male connector, attaching to printer
“B” male connector, detail
“A” male connector, attaching to computer
“A” male connector, detail
1
2
3
4
5
Maximum cable length = 16.4 ft. (5 m)
Note • Use a USB 2.0-certified compliant cable no longer than 16.4 ft (5 m) long. A cable
that meets these requirements is available from Zebra (part number 33011).
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Data Ports
Applicator Interface Connector
181
Applicator Interface Connector
An external DB-15 connector is present on the rear panel of the printer for communication
with a customer applicator. An optional DB-15 to DB-9 adapter cable (Zebra part number
49609) is available to accommodate existing DB-9 interfaces.
Applicator Signals
The printer communicates with a customer applicator through a series of signals on the pins in
the DB-15 connector. Each pin causes different things to happen when the signal is active
(asserted) or not active (deasserted). Applicator Interface Connector Pin Configuration
on page 183 provides additional information about each pin and signal.
Figure 42 • Applicator Signals (Mode 1)
label
format
sent
label
format
processed print signal
waiting
for start
label
prints
ready
for next
label
not ready
DATA READY
(pin 14)
ready
do not start
START PRINT
(pin 3)
start
do not end
END PRINT
(pin 11)
end
Figure 43 • Applicator Signals (Mode 2)
label
format
sent
label
format
processed print signal
waiting
for start
label
prints
ready
for next
label
not ready
DATA READY
(pin 14)
ready
do not start
START PRINT
(pin 3)
start
do not end
END PRINT
(pin 11)
end
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Data Ports
Applicator Interface Connector
182
Figure 44 • Applicator Signals (Mode 3)
label
format
sent
label
format
processed print signal
waiting
for start
label
prints
ready
for next
label
not ready
DATA READY
(pin 14)
ready
do not start
START PRINT
(pin 3)
start
do not end
END PRINT
(pin 11)
end
Figure 45 • Applicator Signals (Mode 4)
label
format
sent
label
format
processed print signal
waiting
for start
label
prints
ready
for next
label
not ready
DATA READY
(pin 14)
ready
do not start
START PRINT
(pin 3)
start
do not end
END PRINT
(pin 11)
end
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Data Ports
Applicator Interface Connector
183
Applicator Interface Connector Pin Configuration
The Applicator Interface Assembly is available in two versions: a +5 V I/O and a
connector for both +5 V and +24–28 V operation.
Table 22 • Applicator Interface Connector Pin Configuration
Pin
No.
Signal Name
Signal Type
Description
1
I/O SIGNAL
GROUND
I/O Signal
Ground
Using jumper JP2, this pin can be configured as isolated
or non-isolated from the printer signal ground. See
(+5V Return)
1
I/O SIGNAL
GROUND
I/O Signal
Ground
No jumpers to configure.
Important • Customer must provide this external
ground. (This ground can come from pin 8 when
operating at 28V for all printers except the
(+24-28V Return)
2
2
+5V I/O
Power
Power
Using jumper JP1, this pin can be configured as isolated
or non-isolated from the Applicator Interface Circuit
+5 V Supply. See Jumper Configurations and Pinouts for
(Fused at 1 A)
Caution • Replace
the fuse only with
one of the same
type and rating.
+24-28V I/O
No jumpers to configure. This +24-28V power source
also supplies voltage for output signal pull-up resistors.
Important • Customer must provide this external
power. (This power can come from pin 7 when
operating at 28V for all printers except the
3
START PRINT
Input
about the start and end print signals.
• Pulse Mode—The label printing process begins on the
HIGH to LOW transition of this signal if a format is
ready. Deassert this signal HIGH to inhibit printing of
a new label.
• Level Mode—Assert LOW to enable the printer to
print if a label format is ready. When deasserted HIGH,
the printer completes the label that is printing then
stops and waits for this input to be reasserted LOW.
4
FEED
Input
When the printer is idle or has been paused, assert this
input LOW to trigger repeated feeding of blank labels.
Deassert HIGH to stop feeding blank labels and register
to the top of the next label.
* Applicator boards have separate part numbers for the +5V version (49872-099M) and the +24-28V version (33361-099M).
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Data Ports
Applicator Interface Connector
184
Table 22 • Applicator Interface Connector Pin Configuration (Continued)
Pin
No.
Signal Name
Signal Type
Description
5
PAUSE
Input
To toggle the current Pause state, this input must be
asserted LOW for 200 milliseconds, or until the
SERVICE REQUIRED output (pin 10) changes state.
6
REPRINT
Input
• If the Reprint feature is enabled, this input must be
asserted LOW to cause the printer to reprint the last
label.
• If the Reprint feature is disabled, this input is ignored.
7
+28 V
Power
The Interface Power Supply. Supplies power to external
sensors as required.
(For the 5V board,
+28V is fused at 2 A.
For the 24–28V
board, +28V is fused
at 500 mA.)
Note • If operating with 28V signals only, pin 7
may be used to supply power to pin 2, which
creates a non-isolated mode of operation. (This is
applicable for all printers except the
110XiIIIPlus.)
Caution • Replace
the fuse only with
one of the same
type and rating.
8
POWER GROUND Ground
(+28 V DC Return)
The Interface Power Ground.
Note • If pin 7 is used to supply power to pin 2,
use this pin to ground pin 1. (This is applicable for
all printers except the 110XiIIIPlus.)
9
—
—
No function.
10
SERVICE
REQUIRED
Output
Asserted LOW in the following circumstances:
• the printhead is open
• the ribbon or media is out
• the printer is paused
• an operational fault occurs
• a Resynch error occurs while the applicator Resynch
mode is set to Error mode (see Select Resynch Mode
* Applicator boards have separate part numbers for the +5V version (49872-099M) and the +24-28V version (33361-099M).
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Data Ports
Applicator Interface Connector
185
Table 22 • Applicator Interface Connector Pin Configuration (Continued)
Pin
No.
Signal Name
Signal Type
Description
11
END PRINT
Output
about the start and end print signals. See Set Applicator
modes.
• MODE 0—The applicator port is OFF.
• MODE 1—Asserted LOW only while the printer is
moving the label forward; otherwise deasserted HIGH.
• MODE 2—Asserted HIGH only while the printer is
moving the label forward; otherwise deasserted LOW.
• MODE 3—(Default) Asserted LOW for 20
milliseconds when a label is completed and positioned.
Not asserted during continuous printing.
• MODE 4—Asserted HIGH for 20 milliseconds when a
label is completed and positioned. Not asserted during
continuous printing.
12
13
14
MEDIA OUT
RIBBON OUT
DATA READY
Output
Output
Output
Asserted LOW while there is no media in the printer.
Asserted LOW while there is no ribbon in the printer.
about this signal.
• Asserted LOW when sufficient data has been received
to begin printing the next label.
• Deasserted HIGH whenever printing stops after the
current label, due to either a pause condition or the
absence of a label format.
15
SPARE
VOID
Output
Output
To be determined.
(Non-
RFID)
15
(RFID)
• Asserted LOW when the RFID transponder over the
antenna is “voided.”
• Deasserted HIGH when the end print signal is asserted.
* Applicator boards have separate part numbers for the +5V version (49872-099M) and the +24-28V version (33361-099M).
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Data Ports
Applicator Interface Connector
186
Jumper Configurations and Pinouts for +5 V I/O Operation
Jumpers JP1 and JP2 are used together to produce isolated or non-isolated modes of operation
for applicator input and output control signals. JP1 configures the +5 V source for the
optoisolator circuits, and JP2 configures the ground. For proper operation, when JP1 is
installed, JP2 must be installed, and when JP1 is removed, JP2 must be removed.
Table 23 describes the pin and jumper configurations for +5 V I/O operation.
Table 23 • Non-Isolated and Isolated Modes for +5V Operation
Non-Isolated (Jumpers In)
Isolated (Jumpers Out)
Pin 1
Pin 2
Ground +5V, Jumper JP2 In
I/O ground is connected to the printer signal
ground.
External Ground +5V, Jumper JP2 Out
I/O ground is disconnected from the printer
signal ground. Ground must be provided
externally to this pin.
+5V Output, Jumper JP1 In
+5 V I/O is connected to the applicator
interface circuit +5 V Supply.
External +5V Input, Jumper JP1 Out
+5 V I/O is disconnected from the applicator
interface circuit +5 V Supply. The +5 V for the
applicator interface optoisolator circuits must be
provided externally. This input also supplies
voltage for output signal pull-up resistors.
Pinouts
JP2
JP2
+5V
+5V
JP1
1A
JP1
1A
1
2
3
1
2
3
+5V
+5V
+5V
+5V
4
4
5
5
+28V
2A
+28V
2A
6
7
8
6
7
8
+28V
+28V
9
9
10
11
12
13
14
15
10
11
12
13
14
15
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Data Ports
Applicator Interface Connector
187
Pinouts for +24-28 V I/O Operation
Table 24 describes the pin configurations for +24–28 V I/O operation. There are no jumpers to
configure for this mode.
Table 24 • Non-Isolated and Isolated Modes for +24–28V Operation
Isolated (External Power)
External Ground +24-28V
I/O ground must be connected to an external
ground.
Non-Isolated (Internal Printer Power)
Pin 1
Pin 2
Ground +28V from Pin 8
If pin 7 is used to supply power to pin 2, use
pin 8 to ground pin 1.
(Required for the 110XiIIIPlus.)
(Does not apply to the 110XiIIIPlus.)
+24-28V External Input
+28V Input from Pin 7
+24-28 V I/O must be connected to an external If operating with 28V signals only, pin 7 may
power supply. This input also supplies voltage be shorted to pin 2, which creates a
for output signal pull-up resistors.
non-isolated mode of operation. This input
also supplies voltage for output signal pull-up
resistors.
(Required for the 110XiIIIPlus.)
(Does not apply to the 110XiIIIPlus.)
Pinouts
1
2
3
1
2
3
+24-28V
+24-28V
+28V
+28V
4
4
5
5
+28V
+28V
6
7
6
7
+28V
+28V
500 mA
500 mA
8
8
9
9
10
11
12
13
14
15
10
11
12
13
14
15
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Data Ports
Applicator Interface Connector
188
Notes • ___________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
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9
PC Cards
This section describes the optional cards that can be used with the printer and gives
instructions for installation.
Contents
PCMCIA PC Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
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PC Cards
PCMCIA PC Cards
190
PCMCIA PC Cards
The printer can use Type I- or Type II-compliant PCMCIA PC cards. These cards may hold
extra memory or font options for the printer, or they may be wireless radio frequency (RF)
cards that allow the printer to communicate over a network (ZebraNet Wireless Print Server
option required).
Caution • Before you insert a PCMCIA card into the printer, discharge any built-up static
electricity by touching the metal printer frame or by using an anti-static wriststrap and mat.
Note • PCMCIA cards are hot-swappable (they can be installed while the printer is on).
To install the PCMCIA card, complete these steps:
Figure 46 • PCMCIA Card Installation
5
4
3
2
1
Screw
1
2
3
4
5
6
Card shield
PCMCIA card
Notch
Card-eject button
PCMCIA card slot
2. Insert the PCMCIA card into the card slot with the notch up. Insert it far enough to make
the card-eject button pop out.
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PC Cards
PCMCIA PC Cards
191
3. Reinstall the card shield over the PCMCIA card and card slot.
Note • The PCMCIA card may take a few minutes to initialize. The PAUSE light flashes
while the card initializes. If the card is already initialized, the PAUSE light flashes only
once or twice after the card is installed.
The printer is ready to operate with the additional memory, font option, or wireless
capability. To be sure that a memory or font card has successfully initialized, print a
to see if the new card information is listed. For wireless cards, follow the instructions in
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PC Cards
PCMCIA PC Cards
192
Notes • ___________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
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10
Specifications
This section provides the features of and specifications for this printer.
Contents
Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Standard Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Print Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Zebra Programming Language (ZPL) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Agency Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
RXi or XiIIIPlus with RFID Reader Installed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
General Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Physical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Environmental Conditions for Operation and Storage . . . . . . . . . . . . . . . . . . . . . . . . 199
Print Specifications by Model. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
110XiIIIPlus and R110Xi. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
90XiIIIPlus, 96XiIIIPlus, and 140XiIIIPlus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
170XiIIIPlus, R170Xi, and 220XiIIIPlus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Ribbon Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Media Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
110XiIIIPlus and R110Xi Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
140XiIIIPlus, 170XiIIIPlus, R170Xi, and 220XiIIIPlus Printers . . . . . . . . . . . . . . . . . . 207
90XiIIIPlus and 96XiIIIPlus Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
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Specifications
Features
194
Features
This section lists the standard and optional features for the printer.
Standard Features
Note • Printer specifications are subject to change without notice.
• Thermal transfer and direct thermal printing
• DRAM 16 MB
• USB 2.0 Port
• Real-time Clock
• Advanced Counter
Print Modes
Five different print modes can be used, depending on the printer options purchased:
• Tear-Off Mode: Labels are produced in strips.
• Peel-Off Mode: Labels are dispensed and peeled from the backing as needed.
• Cutter Mode: Labels are printed and individually cut.
• Applicator Mode: The printer is part of a larger label application system.
• Rewind Mode: Labels are rewound internally.
Zebra Programming Language (ZPL)
ZPL II features include:
• Downloadable graphics, scalable and
bitmap fonts, and label formats
• Controlled via mainframe, mini-
computer, PC, portable data terminal
• Object copying between memory areas
• Programmable quantity with print, pause,
and cut control
• (RAM, memory card, and internal Flash) • Communicates in printable ASCII
characters
• Code page 850 character set
• Data compression
• Error-checking protocol
• Status message to host upon request
• Serialized fields
• Automatic virtual input buffer
management
• Format inversion
• In-spec OCR-A and OCR-B
• UPC/EAN
• Mirror image printing
• Four-position field rotation
(0°, 90°, 180°, 270°)
• User-programmable password
• Slew command
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Specifications
195
Features
Bar Codes
Types of bar codes include:
• Bar code ratios—2:1, 7:3, 5:2, 3:1
• LOGMARS
• Codabar (supports ratios of 2:1 up to 3:1) • MaxiCode
• CODABLOCK
• Code 11
• Micro PDF
• MSI
• Code 39 (supports ratios of 2:1 up to 3:1) • PDF-417 (2-dimensional bar code)
• Code 49 (two-dimensional bar code)
• Code 93
• PLANET code
• Plessey
• Code 128 (with subsets A, B, and C and
UCC case codes)
• POSTNET
• Check digit calculation where applicable
• Data Matrix
• QR-Code
• RSS code
• EAN-8, EAN-13, EAN extensions
• ISBT-128
• Standard 2 of 5
• TLC 39
• Industrial 2 of 5
• UPC-A, UPC-E, UPC extensions
• Interleaved 2 of 5 (supports ratios of 2:1
up to 3:1, Modulus 10 Check Digit)
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Specifications
Agency Approvals
196
Agency Approvals
The agency approvals and product markings in this section apply only to the printers specified.
XiIIIPlus Non-RFID or RFID-Ready without RFID Reader Installed
The following apply only to printers that do not have RFID readers installed.
Agency Approvals
• IEC 60950-1
• EN55022, Class B
• EN55024
• EN61000-3-2, -3-3
• NRTL
Product Markings
• NOM
• CE
• Gost-R
• S Mark (Argentina)
• MIC
• FCC - B
• ICES-003
• VCCI
• C-Tick
• CCC
• BSMI
• ZIK
RXi or XiIIIPlus with RFID Reader Installed
The following apply only to printers that have RFID readers installed. The agency approvals
and product markings vary based on the type of reader (UHF versus HF).
United States and Canada (RXi or XiIIIPlus with UHF Reader Installed)
Agency Approvals
Product Markings
• IEC60950-1
• EN55022: Class B
• FCC Part 15.247
• IC RSS-210
• NRTL
• FCC - B
• FCC ID (Intentional radiators)
• ICES-003
• IC ID (Intentional radiators)
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Specifications
Agency Approvals
197
United States, Canada, and EU (RXi or XiIIIPlus with HF Reader Installed)
Agency Approvals
• IEC60950-1
• EN55022: Class B
• EN 301 489-3
• EN 300 330-2
• EN 55024
• EN 61000-3-2, -3-3
• FCC Part 15.225
• IC RSS-210
• NRTL
Product Markings
• FCC - B
• FCC ID (Intentional radiators)
• ICES-003
• IC ID (Intentional radiators)
• CE
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Specifications
General Specifications
198
General Specifications
Physical Specifications
Dimensions
Height
90Xi IIIPlus*
96Xi IIIPlus*
110Xi IIIPlus/R110Xi
15.5 in (393.7 mm)
10.37 in. (263.5 mm)
19.5 in. (495.3 mm)
51 lb. (25 kg)
15.5 in. (393.7 mm)
9.15 in. (232.4 mm)
19.5 in. (495.3 mm)
50 lb. (22.7 kg)
15.5 in. (393.7 mm)
9.15 in. (232.4 mm)
19.5 in. (495.3 mm)
50 lb. (22.7 kg)
Width
Depth
Weight without options
* The 90XiIIIPlus and 96XiIIIPlus printers are discontinued.
Dimensions
Height
140Xi IIIPlus
170Xi IIIPlus/R170Xi 220Xi IIIPlus
15.5 in. (393.7 mm)
11.5 in. (283.2 mm)
19.5 in. (495.3 mm)
55 lb. (25 kg)
15.5 in. (393.7 mm)
13.15 in. (334.4 mm)
19.5 in. (495.3 mm)
67 lb. (30.5 kg)
15.5 in (393.7 mm)
Width
15.65 in. (397.5 mm)
19.5 in. (495.3 mm)
72 lb. (32.7 kg)
Depth
Weight without options
Electrical Specifications
Power
90Xi IIIPlus*
96Xi IIIPlus*
110Xi IIIPlus/R110Xi
General
90 to 264 VAC;
47 to 63 Hz
90 to 264 VAC;
47 to 63 Hz
90 to 264 VAC;
47 to 63 Hz
Power consumption
printing PAUSE test at
slowest speed
121 W
121 W
180 W
Printer idle
20 W
20 W
20 W
* The 90XiIIIPlus and 96XiIIIPlus printers are discontinued.
Power
140Xi IIIPlus
170Xi IIIPlus/R170Xi
220Xi IIIPlus
General
90 to 264 VAC;
47 to 63 Hz
90 to 264 VAC;
47 to 63 Hz
90 to 264 VAC;
47 to 63 Hz
Power consumption
printing PAUSE test at
slowest speed
180 W
220 W
269 W
Printer idle
20 W
20 W
20 W
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Specifications
General Specifications
199
Environmental Conditions for Operation and Storage
Environment
Mode
Temperature
Relative Humidity
Operation
Thermal Transfer
41° to 104°F
(5° to 40° C)
20 to 85% non-condensing
Direct Thermal
32° to 104°F
(0° to 40° C)
Storage
Thermal Transfer or
Direct Thermal
–40° to 140°F
(–40° to 60° C)
5 to 85% non-condensing
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Specifications
Print Specifications by Model
200
Print Specifications by Model
Refer to the key and the tables that follow for printer specifications.
Specifications Key
Non-Continuous printing (gap, notch, or hole between labels).
ꢀ
ꢁ
Š
Continuous printing (no gap, notch or hole).
Ladder (rotated) orientation.
Picket fence (nonrotated) orientation.
—
110XiIIIPlus and R110Xi
110XiIIIPlus/R110Xi
200 dpi
110XiIIIPlus/R110Xi
300 dpi
Print Specifications
110XiIIIPlus 600 dpi
Printhead resolution
203 dots/inch
(8 dots/mm)
300 dots/inch
(12 dots/mm)
600 dots/inch
(24 dots/mm)
Dot size
(width×length)
0.0049×0.0049 in.
(0.125×0.125 mm)
0.0033×0.0033 in.
(0.084×0.084 mm)
0.0016×0.0016 in.
(0.042×0.042 mm)
First dot location
(measured from inside
media edge)
0.10 ± 0.035 in.
(2.5 ± 0.89 mm)
0.023 ± 0.035 in.
(0.6 ± 0.9 mm)
0.023 ± 0.035 in.
(0.6 ± 0.9 mm)
Maximum print width
4.09 in. (104 mm)
2.4, 3 through 10
4.09 in. (104 mm)
2.4, 3 through 8
3.2 in. (81 mm)
1.5, 2 through 4
Selectable print speeds
(inches per second)
Maximum Print length
39 in. (991 mm)ꢀ
150 in. (3810 mm)ꢁ
39 in. (991 mm)ꢀ
100 in. (3810 mm)ꢁ
39 in. (991 mm)ꢀ
39 in. (991 mm)ꢁ
Bar code modulus (X)
dimension
4.9 mil to 49 milŠ
4.9 mil to 49 mil—
3.9 mil to 39 milŠ
3.33 mil to 33 mil—
1.6 mil to 16 milŠ
1.6 mil to 16 mil—
Thin film printhead with Yes
Element Energy Equalizer
(E )
Yes
Yes
3 ®
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Specifications
Print Specifications by Model
201
90XiIIIPlus, 96XiIIIPlus, and 140XiIIIPlus
Print Specifications
90XiIIIPlus*
96XiIIIPlus*
140XiIIIPlus
Printhead resolution
300 dots/inch
(12 dots/mm)
600 dots/inch
(24 dots/mm)
203 dots/inch
(8 dots/mm)
Dot size (width×length)
0.0033×0.0033 in.
(0.084×0.084 mm)
0.0016×0.0016 in.
(0.042×0.042 mm)
0.0049×0.0049 in.
(0.125×0.125 mm)
First dot location (measured from 0.023 ± 0.035 in.
0.023 ± 0.035 in.
(0.6 ± 0.89 mm)
0.10 ± 0.035 in.
(2.5 ± 0.89 mm)
inside media edge)
(0.6 ± 0.89 mm)
3.4 in. (86 mm)
2.4, 3, 4, 5, 6, 7, 8
Maximum print width
3.29 in. (81 mm)
1.5, 2, 3, 4
5.04 in. (128 mm)
Selectable Print Speeds
(inches per second)
2.4, 3, 4, 5, 6, 7, 8,
9, 10, 11, 12
Maximum print length
39 in. (991 mm)ꢀ
100 in. (2540 mm)ꢁ
39 in. (991 mm)ꢀ
39 in. (991 mm)ꢁ
39 in. (991 mm)ꢀ
150 in. (3810 mm)ꢁ
Bar code modulus (X) dimension 3.9 mil to 39 milŠ
3.33 mil to 33 mil—
1.6 mil to 16 milŠ
1.6 mil to 16 mil—
4.9 mil to 49 milŠ
4.9 mil to 49 mil—
Thin film printhead with Element Yes
Energy Equalizer (E3)
Yes
Yes
* The 90XiIIIPlus and 96XiIIIPlus printers are discontinued.
170XiIIIPlus, R170Xi, and 220XiIIIPlus
s
170XiIIIPlus/
Print Specifications R170Xi
170XiIIIPlus/
R170Xi
300 dpi
220XiIIIPlus
200 dpi
220XiIIIPlus
300 dpi
200 dpi
Printhead resolution
203 dots/inch
(8 dots/mm)
300 dots/inch
(12 dots/mm)
203 dots/inch
(8 dots/mm)
300 dots/inch
(12 dots/mm)
Dot size
(width×length)
0.0049×0.0049 in. 0.0033×0.0033 in. 0.0049×0.0049 in. 0.0033×0.0033 in.
(0.125×0.125 mm) (0.084×0.084 mm) (0.125×0.125 mm) (0.084×0.084 mm)
First dot location
(measured from inside (2.5 ± 0.89 mm)
media edge)
0.10 ± 0.035 in.
0.10 ± 0.035 in.
(2.5 ± 0.89 mm)
0.10 ± 0.035 in.
(2.5 ± 0.89 mm)
0.10 ± 0.035 in.
(2.5 ± 0.89 mm)
Maximum print width 6.6 in. (168 mm)
6.6 in. (168 mm)
8.5 in. (216 mm)
8.5 in. (216 mm)
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Specifications
Print Specifications by Model
202
170XiIIIPlus/
Print Specifications R170Xi
170XiIIIPlus/
R170Xi
300 dpi
220XiIIIPlus
200 dpi
220XiIIIPlus
300 dpi
200 dpi
Selectable print speeds 2.4, 3, 4, 5, 6, 7, 8, 9, 2.4, 3, 4, 5, 6, 7, 8 2.4, 3, 4, 5, 6, 7, 8, 9, 2.4, 3, 4, 5, 6
(in. per second)
10, 11, 12
10
Maximum print length 39 in. (99 cm)ꢀ
39 in. (99 cm)ꢀ
39 in. (99 cm)ꢀ
39 in. (99 cm)ꢀ
100 in. (381 cm)ꢁ 100 in. (254 cm)ꢁ 150 in. (381 cm)ꢁ 150 in. (381 cm)ꢁ
Bar code modulus (X) 3.9 mil to 39 milŠ 3.9 mil to 39 milŠ 4.9 mil to 49 milŠ 4.9 mil to 49 milŠ
dimension
3.33 mil to 33 mil— 3.33 mil to 33 mil— 4.9 mil to 49 mil— 4.9 mil to 49 mil—
Thin film printhead
with Element Energy
Equalizer (E3)
Yes Yes Yes Yes
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Specifications
Ribbon Specifications
203
Ribbon Specifications
Refer to the following tables for ribbon specifications.
Note • Consider the following when using ribbon:
• Match the ribbon to the label width and printhead width that you are using. The ribbon
should be at least as wide as the labels to protect the printhead from excessive wear.
• Ribbon must be wound with the coated side out.
110XiIIIPlus and R110Xi
110XiIIIPlus/R110Xi
200 dpi
110XiIIIPlus/R110Xi
300 dpi
110XiIIIPlus
600 dpi
Ribbon Specifications
Printhead resolution
203 dots/inch
(8 dots/mm)
300 dots/inch
(12 dots/mm)
600 dots/inch
(24 dots/mm)
Ribbon width Minimum
Ribbon width Maximum
0.79 in. (20 mm)*
4.33 in. (110 mm)
0.79 in. (20 mm)
4.33 in. (110 mm)
984 ft (300 m)
0.79 in. (20 mm)
3.40 in. (87 mm)
984 ft (300 m)
Standard length with 2:1 984 ft (300 m)
label to ribbon ratio
Standard length with 3:1 1476 ft (450 m)
label to ribbon ratio
1476 ft (450 m)
1.0 in. (25.4 mm)
3.2 in. (81.3 mm)
1476 ft (450 m)
1.0 in. (25.4 mm)
3.2 in. (81.3 mm)
Ribbon core inside
diameter
1.0 in. (25.4 mm)
Maximum ribbon roll
outside diameter
3.2 in. (81.3 mm)
* For RFID labels, the minimum ribbon width is determined by the minimum label width for the transponder being used.
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Specifications
Ribbon Specifications
204
90XiIIIPlus, 96XiIIIPlus, and 140XiIIIPlus
Ribbon Specifications
90XiIIIPlus*
96XiIIIPlus*
140XiIIIPlus
Printhead resolution
300 dots/inch
(12 dots/mm)
600 dots/inch
(24 dots/mm)
203 dots/inch
(8 dots/mm)
Ribbon width Minimum
Ribbon width Maximum
0.79 in. (20 mm)
3.40 in. (87 mm)
984 ft (300 m)
0.79 in. (20 mm)
3.40 in. (87 mm)
984 ft (300 m)
1.57 in. (40 mm)
5.10 in. (130 mm)
984 ft (300 m)
Standard length with
2:1 label to ribbon ratio
Standard length with
1476 ft (450 m)
1476 ft (450 m)
1476 ft (450 m)
3:1 label to ribbon ratio
Ribbon core inside diameter
1.0 in. (25.4 mm)
1.0 in. (25.4 mm)
3.2 in. (81.3 mm)
1.0 in. (25.4 mm)
3.2 in. (81.3 mm)
Maximum ribbon roll outside diameter 3.2 in. (81.3 mm)
* The 90XiIIIPlus and 96XiIIIPlus printers are discontinued.
170XiIIIPlus and 220XiIIIPlus
170XiIIIPlus/
R170Xi
300 dpi
Ribbon
Specifications
170XiIIIPlus
200 dpi
220XiIIIPlus
200 dpi
220XiIIIPlus
300 dpi
Printhead resolution 203 dots/inch
(8 dots/mm)
300 dots/inch
(12 dots/mm)
203 dots/inch
(8 dots/mm)
300 dots/inch
(12 dots/mm)
Ribbon width
Minimum
2.0 in. (51 mm)
2.0 in. (51 mm)*
6.7 in. (170 mm)
984 ft (300 m)
4.25 in. (108 mm)
8.60 in. (220 mm)
984 ft (300 m)
4.25 in. (108 mm)
8.60 in. (220 mm)
984 ft (300 m)
Ribbon width
Maximum
6.7 in. (170 mm)
Standard length with 984 ft (300 m)
2:1 label to ribbon
ratio
Standard length with 1476 ft (450 m)
1476 ft (450 m)
1476 ft (450 m)
1476 ft (450 m)
3:1 label to ribbon
ratio
Ribbon core inside 1.0 in. (25.4 mm)
diameter
1.0 in. (25.4 mm)
3.2 in. (81.3 mm)
1.0 in. (25.4 mm)
3.2 in. (81.3 mm)
1.0 in. (25.4 mm)
3.2 in. (81.3 mm)
Maximum ribbon
3.2 in. (81.3 mm)
roll outside diameter
* For RFID labels, the minimum ribbon width is determined by the minimum label width for the transponder being used.
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Specifications
Media Specifications
205
Media Specifications
Use the correct size and type of labels for best performance. Refer to the tables that follow for
specifications.
Important • Media registration and minimum label length are affected by label type and
width, ribbon type, print speed, and printer mode of operation. Performance improves as
these factors are optimized. Zebra recommends qualifying any application with thorough
testing.
110XiIIIPlus and R110Xi Printers
110
110XiIIIPlus/
R110Xi 200 dpi
110XiIIIPlus/
R110Xi 300 dpi
110XiIIIPlus
Media Specifications
600 dpi
Minimum label length
Tear-Off
Peel-Off
Cutter
0.7 in.* (18 mm*)
0.5 in.* (13 mm*)
1.5 in.* (38 mm*)
0.25 in.* (6 mm*)
0.7 in.* (18 mm*)
0.5 in.* (13 mm*)
1.5 in.* (38 mm*)
0.25 in.* (6 mm*)
**
0.7 in. (18 mm)
0.5 in. (13 mm)
1.5 in. (38 mm)
0.25 in. (6 mm)
N/A
Rewind
RFID labels **
Total media width
(label + backing, if any)
Minimum
Maximum
0.79 in.* (20 mm*)
4.5 in.* (114 mm*)
0.79 in.* (20 mm*)
4.5 in.* (114 mm*)
**
0.79 in. (20 mm)
4.5 in. (114 mm)
N/A
RFID labels **
Total thickness
(includes backing, if any)
0.003 in. (0.076 mm) 0.003 in. (0.076 mm) 0.003 in. (0.076 mm)
0.012 in. (0.305 mm) 0.012 in. (0.305 mm) 0.012 in. (0.305 mm)
0.009 in. (0.23 mm) 0.009 in. (0.23 mm) 0.009 in. (0.23 mm)
Cutter maximum full-width media
thickness
Roll media core inside diameter
3 in. (76 mm)
3 in. (76 mm)
3 in. (76 mm)
Maximum roll diameter on 3 in.
(76 mm) core
8.0 in. (203 mm)
8.0 in. (203 mm)
8.0 in. (203 mm)
Interlabel gap
Minimum
Preferred
Maximum
0.079 in.* (2 mm*)
0.118 in.* (3 mm*)
No more than the
0.079 in.* (2 mm*)
0.118 in.* (3 mm*)
No more than the
0.079 in. (2 mm)
0.118 in. (3 mm)
No more than the
calibrated length of calibrated length of calibrated length of
the label.
RFID labels **
Maximum internal fanfold media 8.0×4.5×4.5 in.
the label.
the label.
**
N/A
8.0×4.5×4.5 in.
8.0×4.5×4.5 in.
pack size (label + backing): L × W×H (203×114×114 mm) (203×114×114 mm) (203×114×114 mm)
Ticket/tag sensing notch: L × W
0.12×0.25 in.
(3×6 mm)
0.12×0.25 in.
(3×6 mm)
0.12×0.25 in.
(3×6 mm)
* Does not apply to RFID labels.
** This parameter varies for each transponder type.
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Specifications
Media Specifications
206
110XiIIIPlus/
R110Xi 200 dpi
110XiIIIPlus/
R110Xi 300 dpi
110XiIIIPlus
Media Specifications
600 dpi
Ticket/tag sensing hole diameter
0.125 in. (3 mm)
0.125 in. (3 mm)
0.125 in. (3 mm)
Label registration tolerance (vertical) ± 0.06 in. (± 1.5 mm) ± 0.06 in. (± 1.5 mm) ± 0.06 in. (± 1.5 mm)
Label registration tolerance
(horizontal)
± 0.06 in. (± 1.5 mm) ± 0.06 in. (± 1.5 mm) ± 0.06 in. (± 1.5 mm)
* Does not apply to RFID labels.
** This parameter varies for each transponder type.
110XiIIIPlus/R110Xi Black Mark Sensing Only
110XiIIIPlus/
110XiIIIPlus/
R110Xi 300 dpi
110XiIIIPlus
Media Specifications
R110Xi 200 dpi
0.12 in. (3 mm)
0.43 in. (11 mm)
0.43 in. (11 mm)
Full media width
600 dpi
Mark length (measuring Minimum
parallel to label/tag edge)
0.12 in. (3 mm)
0.43 in. (11 mm)
0.43 in. (11 mm)
Full media width
0.12 in. (3 mm)
0.43 in. (11 mm)
0.43 in. (11 mm)
Full media width
Maximum
Mark width (measuring Minimum
to perpendicular
label/tag edge)
Maximum
Mark location
within 0.040 in.
within 0.040 in.
within 0.040 in.
(1 mm) of the inside (1 mm) of the inside (1 mm) of the inside
media edge
media edge
media edge
Mark density in Optical Density Unit >1.0
>1.0
>1.0
(ODU)
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Specifications
Media Specifications
207
140XiIIIPlus, 170XiIIIPlus, R170Xi, and 220XiIIIPlus Printers
170XiIIIPlus/
R170Xi
Media Specifications
140XiIIIPlus
220XiIIIPlus
Minimum label length
Tear-Off
Peel-Off
Cutter
0.7 in. (18 mm)
0.5 in. (13 mm)
1.5 in. (38 mm)
0.25 in. (6 mm)
0.7 in.* (18 mm*)
0.5 in.* (13 mm*)
1.5 in.* (38 mm*)
0.25 in.* (6 mm*)
**
0.7 in. (18 mm)
0.5 in. (13 mm)
1.5 in. (38 mm)
0.25 in. (6 mm)
N/A
Rewind
RFID labels N/A
Total media width
(label + backing,
if any)
Minimum
Maximum
1.57 in. (40 mm)
5.51 in. (140 mm)
2.00 in.* (51 mm*)
7.1 in.* (180 mm*)
**
4.25 in. (108 mm)
8.80 in. (224 mm)
N/A
RFID labels N/A
Total thickness
(includes backing, if any)
Minimum
Maximum
0.003 in. (0.076 mm) 0.003 in. (0.076 mm) 0.003 in. (0.076 mm)
0.012 in. (0.305 mm) 0.012 in. (0.305 mm) 0.012 in. (0.305 mm)
0.009 in. (0.23 mm) 0.007 in. (0.18 mm) 0.005 in. (0.14 mm)
Cutter maximum full-width
media thickness
Roll media core inside diameter
3 in. (76 mm)
3 in. (76 mm)
3 in. (76 mm)
Maximum roll diameter on 3 in.
(76 mm) core
8.0 in. (203 mm)
8.0 in. (203 mm)
8.0 in. (203 mm)
Interlabel gap
Minimum
0.079 in. (2 mm)
0.118 in. (3 mm)
No more than the
0.079 in.* (2 mm*)
0.118 in.* (3 mm*)
No more than the
0.079 in. (2 mm)
0.118 in. (3 mm)
No more than the
Preferred
Maximum
calibrated length of calibrated length of calibrated length of
the label.
RFID labels N/A
Maximum internal fanfold media 8.0×5.5×4.5 in.
the label.*
the label.
**
N/A
8.0×7.1×4.5 in.
8.0×8.8×4.5 in.
pack size (label + backing): L×W×H (203×140×114 mm) (203×180×114 mm) (203×224×114 mm)
Ticket/tag sensing notch: L×W
0.12×0.25 in.
(3×6 mm)
0.12×0.25 in.
(3×6 mm)
0.12×0.25 in.
(3×6 mm)
Ticket/tag sensing hole diameter
0.125 in. (3 mm)
0.125 in. (3 mm)
0.125 in. (3 mm)
Effective leading edge registration
accuracy (vertical)
± 0.070 in.
(± 1.8 mm)
± 0.070 in.
(± 1.8 mm)
± 0.060 in.
(± 1.5 mm)
Effective leading edge registration
accuracy (horizontal)
± 0.070 in.
(± 1.8 mm)
± 0.070 in.
(± 1.8 mm)
± 0.060 in.
(± 1.5 mm)
* Does not apply to RFID labels.
** This parameter varies for each transponder type.
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Specifications
Media Specifications
208
140XiIIIPlus, 170XiIIIPlus, R170Xi, and 220XiIIIPlus Black Mark Sensing Only
170XiIIIPlus/
R170Xi
Media Specifications
140XiIIIPlus
220XiIIIPlus
Mark length
(measuring parallel to label
or tag edge)
Minimum
Maximum
0.12 in. (3 mm)
0.43 in. (11 mm)
0.12 in. (3 mm)
0.43 in. (11 mm)
0.12 in. (3 mm)
0.43 in. (11 mm)
Mark width (measuring to Minimum
0.43 in. (11 mm)
Full media width
0.43 in. (11 mm)
Full media width
0.43 in. (11 mm)
Full media width
perpendicular label or tag
Maximum
edge)
Mark location
within 0.040 in.
within 0.040 in.
within 0.040 in.
(1 mm) of the inside (1 mm) of the inside (1 mm) of the inside
media edge
media edge
media edge
Mark density in Optical Density Unit
(ODU)
>1.0
>1.0
>1.0
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Specifications
Media Specifications
209
90XiIIIPlus and 96XiIIIPlus Printers
Media Specifications
90XiIIIPlus*
96XiIIIPlus*
Minimum label length
Tear-Off
Peel-Off
Cutter
0.7 in. (18 mm)
0.5 in. (13 mm)
1.5 in. (38 mm)
0.25 in. (6 mm)
0.79 in. (20 mm)
3.54 in. (90 mm)
0.003 in. (0.076 mm)
0.012 in. (0.305 mm)
0.014 in. (0.35 mm)
0.7 in. (18 mm)
0.5 in. (13 mm)
1.5 in. (38 mm)
Rewind
0.25 in. (6 mm)
Total media width
(label + backing, if any)
Minimum
Maximum
Minimum
Maximum
0.79 in. (20 mm)
3.54 in. (90 mm)
0.003 in. (0.076 mm)
0.012 in. (0.305 mm)
0.014 in. (0.35 mm)
Total thickness
(includes backing, if any)
Cutter maximum full-width media
thickness
Roll media core inside diameter
Maximum roll diameter
3 in. (76 mm)
3 in. (76 mm)
8.0 in. (203 mm)
0.079 in. (2 mm)
0.118 in. (3 mm)
8.0 in. (203 mm)
0.079 in. (2 mm)
0.118 in. (3 mm)
Interlabel gap
Minimum
Preferred
Maximum interlabel gap
No more than the calibrated
length of the label.
No more than the calibrated
length of the label.
Maximum internal fanfold media pack
size (label + backing): L×W×H
8.0×4.5×4.5 in.
(203×114×114 mm)
8.0×4.5×4.5 in.
(203×114×114 mm)
Ticket/tag sensing notch: L×W
Ticket/tag sensing hole diameter
0.12×0.25 in. (3×6 mm)
0.125 in. (3 mm)
0.12×0.25 in. (3×6 mm)
0.125 in. (3 mm)
Effective leading edge registration
accuracy (vertical)
± 0.060 in. (± 1.5 mm)
± 0.060 in. (± 1.5 mm)
Effective leading edge registration
accuracy (horizontal)
± 0.060 in. (± 1.5 mm)
± 0.060 in. (± 1.5 mm)
* The 90XiIIIPlus and 96XiIIIPlus printers are discontinued.
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Specifications
Media Specifications
210
90XiIIIPlus and 96XiIIIPlus Black Mark Sensing Only
Media Specifications
90XiIIIPlus*
96XiIIIPlus*
Mark length
(measuring parallel to label
or tag edge)
Minimum
Maximum
0.12 in. (3 mm)
0.43 in. (11 mm)
0.12 in. (3 mm)
0.43 in. (11 mm)
Mark width (measuring to
perpendicular label/tag edge)
Minimum
Maximum
0.43 in. (11 mm)
0.43 in. (11 mm)
Full media width
Full media width
Mark location
Must be located within
Must be located within
0.040 in. (1 mm) of the inside 0.040 in. (1 mm) of the inside
media edge.
media edge.
Mark density in Optical Density Unit
(ODU)
>1.0
>1.0
* The 90XiIIIPlus and 96XiIIIPlus printers are discontinued.
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End User License
Agreement
Please read the terms of this “End User License Agreement” (the “Agreement”) carefully. The
Agreement is a legal agreement between you (either an individual or a single entity) and Zebra
Technologies International, LLC (“Zebra”) for the Zebra computer software and/or firmware
accompanying this End User License Agreement, and any associated media, printed materials
and any “online” or electronic documentation (collectively, “Software”). By installing or using
the Software, you agree to be bound by the terms of this Agreement. If you do not agree to the
terms of this Agreement, you may not install or use the Software.
1. Grant of License. The Software is protected by copyright and other intellectual
property laws and international treaties. The Software is licensed to you, and not sold, subject
to the terms of this Agreement. Subject to the terms of this Agreement, Zebra hereby grants
you a limited, personal, non-exclusive license during the term of this Agreement to use the
Software solely and exclusively for your internal use for the operation of your associated
Zebra printer(s) and for no other purpose. To the extent that any portion of the Software is
provided to you in a manner that is designed to be installed by you, you may install one copy
of the installable Software on one hard disk or other storage device for one printer, computer,
workstation, terminal, or other digital electronic device, as applicable (an “Electronic
Device”), and you may access and use that Software as installed on that Electronic Device so
long as only one copy of such Software is in operation. If you are an organization rather than
an individual, you may authorize personnel associated with your business to use the Software,
but only one person at a time on one Electronic Device at a time. You agree not to duplicate or
copy the Software, except that you may make one back-up copy for archive purposes. The
primary user of the Electronic Device on which installable Software is installed may also make
a copy for his or her exclusive use on a portable computer, so long as such Software is being
used only on one Electronic Device at a time.
2. Storage/Network Use. In the alternative, you may install a copy of the Software on a
storage device, such as a network server, used only to access and use the Software on your
Electronic Devices over an internal network; however, you must acquire and dedicate a license
for each separate Electronic Device on which the Software is accessed and used from the
storage device. A license for the Software may not be shared or used concurrently on different
Electronic Devices.
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3. Documentation. If the Software contains documentation which is provided only in
electronic form, you may print one copy of such electronic documentation. You may not copy
the printed materials accompanying the Software.
4. Limitations of Reverse Engineering, Decompilation and Disassembly. You
may not reverse engineer, decompile, or disassemble the Software, except and only to the
extent that such activity is permitted by applicable law notwithstanding this limitation.
5. Transfer/Sublicense. You may not transfer, sublicense, distribute, rent, lease, supply,
market or lend the Software to any other party.
6. Confidentiality. You acknowledge that the Software embodies confidential information
owned by Zebra and/or its suppliers and licensors. To the extent you have access to any such
information, you agree to use such information only for the authorized use of the Software.
You further agree not to disclose such confidential information to any other party and to use at
least the same degree of care to maintain the confidential nature of such information as you use
to maintain the confidentiality of your own confidential information.
7. Intellectual Property. All title, copyrights and other intellectual property rights in and
to the Software (including but not limited to copyrights, patents, trade secrets and trademarks)
are owned by Zebra or its suppliers and licensors. You must maintain all copyright notices on
all copies of the Software. All rights not expressly granted are reserved by Zebra. Without
prejudice to any rights or remedies Zebra may have for your violation of this Software
License, Zebra shall own all changes or modifications to the Software.
8. Termination. Without prejudice to any other rights or remedies Zebra may have, Zebra
may terminate this Agreement if you fail to comply with the terms and conditions of this
Agreement. Zebra may terminate this Agreement by offering you a superseding Agreement for
the Software or any replacement or modified version of or upgrade to the Software and
conditioning your continued use of the Software or such replacement, modified or upgraded
version on your acceptance of such superseding Agreement. In addition, either party may
terminate this Agreement at any time. Subject to the foregoing, termination shall be effective
upon notice to the other party. In the event that this Agreement terminates for any reason, your
license to use the Software will terminate, and you must immediately stop using the Software,
destroy all copies of the Software and all of its component parts, and, upon request, provide an
affidavit certifying your compliance with the foregoing. The provisions of Sections 4, 5, 6, 7,
12, 13, 14, 15, 16, 17, 18, 19 and 20 shall survive termination of this Agreement.
9. U.S. Government Restricted Rights. All Software provided to the U.S. Government
pursuant to solicitations issued on or after December 1, 1995 is provided with the commercial
rights and restrictions described elsewhere herein. All Software provided to the U.S.
Government pursuant to solicitations issued prior to December 1, 1995 is provided with
RESTRICTED RIGHTS as provided for in FAR, 48 CFR 52.227-19 (JUNE 1987) or DFARs,
48 CFR 252.227-7013 (OCT 1988), as applicable.
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10. Export Restrictions. You agree that you will not export or re-export the Software, any
part thereof, or any process or service that is the direct product of the Software (the foregoing
collectively referred to as the “Restricted Components”), to any country, person or entity
subject to U.S. export restrictions. You specifically agree not to export or re-export any of the
Restricted Components: (i) to any country to which the U.S. has embargoed or restricted the
export of goods or services, which currently include but are not necessarily limited to Cuba,
Iran, Iraq, North Korea, Sudan and Syria, or to any national of any such country, wherever
located, who intends to transmit or transport the Restricted Components back to such country;
(ii) to any person or entity who you know or have reason to know will utilize the Restricted
Components in the design, development or production of nuclear, chemical or biological
weapons; or (iii) to any person or entity who has been prohibited from participating in U.S.
export transactions by any federal agency of the U.S. government. You warrant and represent
that neither the U.S. Commerce Department, Bureau of Export Administration nor any other
U.S. federal agency has suspended, revoked or denied your export privileges.
Contractor/Manufacturer is Zebra Technologies Corporation, 333 Corporate Woods Parkway,
Vernon Hills, Illinois 60061.
11. Accessing Services Using the Software. Your use of any service accessible using
the Software is not covered by this EULA and may be governed by separate terms of use,
conditions or notices. Zebra and its suppliers and licensors hereby disclaim any such liability
for any such services accessed.
12. Disclaimer. ZEBRA SUPPLIES THE SOFTWARE AS IS AND WITH ALL FAULTS
AND DOES NOT MAKE ANY WARRANTIES WHATSOEVER, EXPRESS OR IMPLIED,
INCLUDING BUT NOT LIMITED TO WARRANTIES CONCERNING THE SOFTWARE
OR ANY APPLICATION, OPERATION OR USE THEREOF, THE OUTPUT OR THE
DATA GENERATED BY THE OPERATION OR USE THEREOF, OR ANY SUPPORT
SERVICES RENDERED WITH RESPECT THERETO. ZEBRA HEREBY EXCLUDES
ALL IMPLIED WARRANTIES TO THE MAXIMUM EXTENT AUTHORIZED BY LAW,
INCLUDING, SPECIFICALLY, ANY IMPLIED WARRANTY ARISING BY STATUTE OR
OTHERWISE IN LAW OR FROM A COURSE OF DEALING OR USAGE OF TRADE,
ALL IMPLIED WARRANTIES OF MERCHANTABILITY, OR OF MERCHANTABLE
QUALITY, OR OF FITNESS FOR ANY PURPOSE, PARTICULAR, SPECIFIC OR
OTHERWISE, OR OF TITLE, OR OF NONINFRINGEMENT. SOME JURISDICTIONS
DO NOT ALLOW THE EXCLUSION OR LIMITATION OF IMPLIED WARRANTIES, SO
THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. WHEN THE
IMPLIED WARRANTIES ARE NOT ALLOWED TO BE EXCLUDED IN THEIR
ENTIRETY, THEY WILL BE LIMITED TO THE DURATION OF NINETY (90) DAYS.
WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, ZEBRA DOES NOT
WARRANT THAT THE OPERATION OF THE SOFTWARE WILL BE UNINTERRUPTED
OR ERROR FREE. To the extent that the Software covered by this EULA includes emulation
libraries, such emulation libraries do not work 100% correctly or cover 100% of the
functionality of the printer language being emulated, are offered “as is” AND WITH ALL
FAULTS, AND ALL THE DISCLAIMERS AND LIMITATIONS CONTAINED IN THIS
PARAGRAPH AND THIS AGREEMENT APPLY TO SUCH EMULATION LIBRARIES.
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13. Limitation of Liability and Damages. ZEBRA DOES NOT ASSUME
RESPONSIBILITY FOR ANY SPECIFIC APPLICATION OF THE SOFTWARE OR FOR
COMPATIBILITY WITH OTHER SOFTWARE OR EQUIPMENT. TO THE FULL
EXTENT ALLOWED BY LAW, ZEBRA EXCLUDES FOR ITSELF AND ITS LICENSORS
AND SUPPLIERS ANY LIABILITY FOR ANY DAMAGES, INCLUDING WITHOUT
LIMITATION DIRECT, CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL,
EXEMPLARY OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE
OR PROFITS, LOSS OF BUSINESS, DAMAGE TO GOODWILL, LOSS OF
INFORMATION OR DATA, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN
CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE,
PERFORMANCE, FAILURE, OR INTERRUPTION OF ANY PRODUCTS, PARTS OR
SOFTWARE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT
LIABILITY OR OTHERWISE, EVEN IF ZEBRA OR ANY LICENSOR OR SUPPLIER
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE
MAXIMUM EXTENT AUTHORIZED BY LAW, THIS DISCLAIMER OF LIABILITY
FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN
SHALL FAIL OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW
THE EXCLUSION OR LIMITATION OF DIRECT, INCIDENTAL, CONSEQUENTIAL OR
OTHER DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY
TO YOU. WHEN LIABILITY FOR DAMAGES IS NOT ALLOWED TO BE LIMITED OR
EXCLUDED IN ITS ENTIRETY, ZEBRA LIMITS ITS LIABILITY TO REPAIR,
REPLACEMENT, OR, AT ZEBRA'S OPTION, REFUND OF THE PRICE OF THE
SOFTWARE.
14. Zebra Suppliers and Licensors. Any release, disclaimer or limitation of Zebra's
liability or damages pursuant to this Agreement shall be construed, in addition to Zebra's
benefit, also to the benefit of Zebra's suppliers, licensors, employees, and contractors and,
without limiting any other defenses that such suppliers, licensors, employees and contractors
may have, you agree to release such parties from liability or damages in accordance with such
release, disclaimer, or limitation of liability or damages to the same extent that such provisions
apply to Zebra.
15. Governing Law. To the maximum extent permitted by law, the laws of the State of
Illinois, U.S.A., without reference to its conflict of laws provisions, will apply to this
Agreement. You irrevocably agree to submit to the exclusive jurisdiction and venue of the
state or federal courts in the State of Illinois in the event of any litigation involving this
Agreement or the Software. You agree that you shall not assert any claim that you are not
subject to the jurisdiction of such courts, that the venue is improper, that the forum is
inconvenient or any similar objection, claim or argument. Zebra may, in its sole discretion,
choose to resolve any controversy or dispute between you and Zebra concerning this
Agreement, or the existence, validity, breach or termination thereof, whether during or after
the term by binding arbitration in accordance with the Commercial Arbitration Rules of the
American Arbitration Association (“AAA”), as modified or supplemented under this Section
15, by providing notice to you. In the event that Zebra provides such notice, you hereby waive
any right to institute a court or other dispute resolution proceeding with respect to such
controversy or dispute and acknowledge arbitration in accordance with this Section 15 as the
sole and exclusive means of resolving such controversy or dispute. The arbitration proceeding
will take place in Chicago, Illinois and be conducted in the English language. The arbitration
panel will consist of 3 arbitrators, one arbitrator appointed by each party and a third neutral
arbitrator appointed by the two arbitrators designated by the parties. Any communication
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between a party and any arbitrator will be directed to the AAA for transmittal to the arbitrator.
The parties expressly agree that the arbitrators will be empowered to, at either party’s request,
grant injunctive relief. The arbitral award will be the exclusive remedy of the parties for all
claims, counterclaims, issues or accountings presented or pleaded to the arbitrators. Judgment
upon the arbitral award may be entered in any court that has jurisdiction thereof. Any
additional costs, fees or expenses incurred in enforcing the arbitral award will be charged
against the party that resists its enforcement. Nothing in this Section will prevent Zebra from
seeking interim injunctive relief against you or filing an action against you to collect unpaid
and past due amounts in any court of competent jurisdiction.
16. Injunctive Relief. You acknowledge that, in the event you breach any provision of this
Agreement, Zebra will not have an adequate remedy in money or damages. Zebra shall
therefore be entitled to obtain an injunction against such breach from any court of competent
jurisdiction immediately upon request without posting bond. Zebra's right to obtain injunctive
relief shall not limit its right to seek further remedies.
17. Entire Agreement. This Agreement constitutes the entire understanding and
agreement of the parties and supersedes any and all prior or contemporaneous representations,
understandings and agreements between the parties with respect to the subject matter of this
Agreement. If any provision of this Agreement is held invalid, the remainder of this
Agreement shall continue in full force and effect.
18. Assignment. You may not assign this Agreement or any of your rights or obligations
hereunder (by operation of law or otherwise) without the prior written consent of Zebra. Zebra
may assign this Agreement and its rights and obligations without your consent. Subject to the
foregoing, this Agreement shall be binding upon and inure to the benefit of the parties to it and
their respective legal representatives, successors and permitted assigns.
19. Modification. No modification of this Agreement shall be binding unless it is in writing
and is signed by an authorized representative of the party against whom enforcement of the
modification is sought.
20. Waiver. The failure by a party to exercise any right hereunder shall not operate as a
waiver of such party's right to exercise such right or any other right in the future.
21. QUESTIONS. Should you have any questions, or if you desire to contact Zebra for any
reason, please contact the Zebra subsidiary serving your country, or write:
Zebra Technologies International, LLC
333 Corporate Woods Parkway
Vernon Hills, Illinois 60061
Effective February 2006.
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Notes • ___________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
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Glossary
alphanumeric Indicating letters, numerals, and characters such as punctuation marks.
backfeed When the printer pulls the media and ribbon (if used) backward into the printer so
that the beginning of the label to be printed is properly positioned behind the printhead.
Backfeed occurs when operating the printer in Tear-Off and Applicator modes.
bar code A code by which alphanumeric characters can be represented by a series of
adjacent stripes of different widths. Many different code schemes exist, such as the universal
product code (UPC) or Code 39.
black mark A registration mark found on the underside of the print media that acts as a start-
calibration (of a printer) A process in which the printer determines some basic
information needed to print accurately with a particular media and ribbon combination. To do
this, the printer feeds some media and ribbon (if used) through the printer and senses whether
to use the direct thermal or thermal transfer print method, and (if using non-continuous media)
the length of individual labels or tags.
character set The set of all letters, numerals, punctuation marks, and other characters that
can be expressed by a particular font or bar code.
character shaping Characters assume different glyphic forms depending on the
context.They can be used with a script-based language.
check digit A character added to a bar code symbol that indicates to the scanner that it has
read the symbol correctly.
configuration The printer configuration is a group of operating parameters specific to the
printer application. Some parameters are user selectable, while others are dependent on the
installed options and mode of operation. Parameters may be switch selectable, control panel
programmable, or downloaded as ZPL II commands. A configuration label listing all the
current printer parameters may be printed for reference.
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218
continuous media Label or tag-stock media that has no notch, gap, or web (media liner
only) to separate the labels or tags. The media is one long piece of material.
core diameter The inside diameter of the cardboard core at the center of a roll of media or
ribbon.
diagnostics Information about which printer functions are not working that is used for
troubleshooting printer problems.
die-cut media A type of label stock that has individual labels stuck to a media liner. The
labels may be either lined up against each other or separated by a small distance. Typically the
direct thermal A printing method in which the printhead presses directly against the media.
Heating the printhead elements causes a discoloration of the heat-sensitive coating on the
media. By selectively heating the printhead elements as the media moves past, an image is
printed onto the media. No ribbon is used with this printing method. Contrast this with thermal
direct thermal media Media that is coated with a substance that reacts to the application of
direct heat from the printhead to produce an image.
dynamic RAM The memory devices used to store the label formats in electronic form while
they are being printed. The amount of DRAM memory available in the printer determines the
maximum size and number of label formats that can be printed. This is volatile memory that
loses the stored information when power is turned off.
firmware This is the term used to specify the printer’s operating program. This program is
downloaded to the printer from a host computer and stored in FLASH memory. Each time the
printer power is turned on, this operating program starts. This program controls when to feed
the media forward or backward and when to print a dot on the label stock.
FLASH memory FLASH memory is non-volatile and maintains the stored information
intact when power is off. This memory area is used to store the printer’s operating program. In
addition, this memory can be used to store optional printer fonts, graphic formats, and
complete label formats.
Font A complete set of alphanumeric characters in one style of type. Examples include
CG Times™, CG Triumvirate Bold Condensed™.
inlay An RFID transponder.
integrated circuit (IC) chip The part of an RFID transponder that contains the RF circuit,
coders, decoders, and memory.
ips (inches-per-second) The speed at which the label or tag is printed. Zebra printers can
print from 1 ips to 12 ips.
label An adhesive-backed piece of paper, plastic, or other material on which information is
printed.
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label backing (liner) The material on which labels are affixed during manufacture and
which is discarded or recycled by the end-users.
light emitting diode (LED) Indicators of specific printer status conditions. Each LED is
either off, on, or blinking depending on the feature being monitored.
liquid crystal display (LCD) The LCD is a back-lit display that provides the user with
either operating status during normal operation or option menus when configuring the printer
to a specific application.
lock-up This is the term generally used to describe a fault condition that, for no apparent
reason, causes the printer to stop working.
media Material onto which data is printed by the printer. Types of media include: tag stock,
die-cut labels, RFID “smart” labels, continuous labels (with and without media liner), non-
continuous media, fanfold media, and roll media.
media sensor This sensor is located behind the printhead to detect the presence of media
and, for non-continuous media, the position of the web, hole, or notch used to indicate the start
of each label.
media supply hanger The stationary arm that supports the media roll.
non-continuous media Media that contains an indication of where one label/printed
format ends and the next one begins. Examples are die-cut labels, notched tag-stock, and stock
with black mark registration marks.
non-volatile memory Electronic memory that retains data even when the power to the
printer is turned off.
notched media A type of tag stock containing a cutout area that can be sensed as a start-of-
label indicator by the printer. This is typically a heavier, cardboard-like material that is either
peel-off A mode of operation in which the printer pauses to allow the user to peel a printed
label away from the backing before another label is printed. Printing pauses until the label is
removed.
print speed The speed at which printing occurs. For thermal transfer printers, this speed is
expressed in terms of ips (inches per second). Zebra offers printers that can print from 1 ips to
12 ips.
printhead wear The degradation of the surface of the printhead and/or the print elements
over time. Heat and abrasion can cause printhead wear. Therefore, to maximize the life of the
printhead, use the lowest print darkness setting (sometimes called burn temperature or head
temperature) and the lowest printhead pressure necessary to produce good print quality. In the
thermal transfer printing method, use ribbon that is as wide or wider than the media to protect
the printhead from the rough media surface.
registration Alignment of printing with respect to the top of a label or tag.
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Radio Frequency Identification (RFID) The technology that allows an item to be
identified by a transponder that communicates with a reader via radio waves.
ribbon A band of material consisting of a base film coated with wax or resin “ink.” The
inked side of the material is pressed by the printhead against the media. The ribbon transfers
ink onto the media when heated by the small elements within the printhead. Zebra ribbons
have a coating on the back that protects the printhead from wear.
ribbon wrinkle A wrinkling of the ribbon caused by improper alignment or improper
printhead pressure. This wrinkle can cause voids in the print and/or the used ribbon to rewind
unevenly. This condition should be corrected by performing adjustment procedures.
roll media Media that comes supplied rolled onto a core (usually cardboard). Contrast this
“smart” label Media that comes with an RFID transponder embedded between the label and
the liner.
supplies A general term for media and ribbon.
symbology The term generally used when referring to a bar code.
tag 1) A type of media having no adhesive backing but featuring a hole or notch by which the
tag can be hung on something. Tags are usually made of cardboard or other durable material.
2) An RFID transponder.
tear-off A mode of operation in which the user tears the label or tag stock away from the
remaining media by hand.
thermal transfer A printing method in which the printhead presses an ink or resin coated
ribbon against the media. Heating the printhead elements causes the ink or resin to transfer
onto the media. By selectively heating the printhead elements as the media and ribbon move
transponder An RFID component that is usually comprised of an antenna that is bonded to
an integrated circuit (IC) chip. The transponder is usually located between the label and liner
in “smart” labels (sometimes called a tag or an inlay).
void 1) A space on which printing should have occurred, but did not due to an error condition
such as wrinkled ribbon or faulty print elements. A void can cause a printed bar code symbol
to be read incorrectly or not at all. 2) An RFID label is “voided” if an error occurs during
writing or encoding. The label is ejected, and the word “VOID” is printed across it.
WEP is a security protocol for wireless local area networks (WLANs) that secures data
transmissions using 64-bit or 128-bit encryption.
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Index
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black mark media
continuous media
control panel
C
calibration
CANCEL button
checklist
cleaning
cutter
D
communications diagnostics test
data source
CompactFlash card
configuration
configuration label
direct thermal mode
display language
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E
I
Ethernet
isolated mode for applicator control signals
J
L
label top
label-available sensor
language
LCD messages
F
factory defaults
fanfold media
FEED button
fonts
list settings
H
HEAD COLDmessage
loading
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M
N
media
network configuration label
non-continuous media
non-isolated mode for applicator control signals
O
media loading
P
parallel port
media sensor
passwords
PAUSE button
memory card installation
PCMCIA card
Peel-Off mode
perforated media
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Index
225
pin configuration
printer settings
platen roller
power
print configuration label
print modes
print network configuration label
print quality
print server
printhead
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ribbon sensor
R
R110Xi
roll media
R170Xi
restore
Rewind Mode
RS-232 serial interface
RTC (real-time clock) setting
S
scratch test
sensor profile
sensors
Rewind mode
RFID
RFID-ready printers
ribbon
serial port
setup
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Setup mode
top of label
transmissive (media) sensor
shipping
troubleshooting
snap plate
specifications
types of media
U
USB port
T
V
Tear-Off mode
W
wired print server
thermal transfer mode
THERMISTOR FAULTmessage
wireless print server
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13383L-004 Rev. A
Index
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X
Z
Zebra Programming Language (ZPL)
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Zebra Technologies Corporation
333 Corporate Woods Parkway
Vernon Hills, Illinois 60061.3109 U.S.A.
Telephone: +1 847 793 2600
Facsimile: +1 847 913 8766
Zebra Technologies Europe Limited
Zebra House
The Valley Centre, Gordon Road
High Wycombe
Buckinghamshire, HP13 6EQ, UK
Telephone: +44 (0) 1494 472872
Facsimile: +44 (0) 1494 450103
Zebra Technologies Asia Pacific, LLC
120 Robinson Road
#06-01 Parakou Building
Singapore 068913
Telephone: +65 6858 0722
Facsimile: +65 6885 0838
Part Number: 13383L-004 Rev. A
© 2007 ZIH Corp.
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