EXTREME SERIES
OWNER’S MANUAL
Platinum 4000
Platinum 8000
8000ti
The Coolest Thing In Wine Storage
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TABLE OF CONTENTS
WhisperKOOL Extreme Series Quick Reference Guide . . . . . . . .4
Controller Quick Reference Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Receiving & Inspecting The Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Preparing the Wine Cellar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Through-The-Wall Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Installation Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Ducted Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Remote Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Liquid Measuring Thermostat System. . . . . . . . . . . . . . . . . . . . . . . 24
Variable Speed Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
System Operation: Standard and Remote . . . . . . . . . . . . . . . . . . . 26
Control Panel Features and Operation . . . . . . . . . . . . . . . . . . . . . . 27
Maintenance Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Troubleshooting Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Technical Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Installation Terms and Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . 34
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WHISPERKOOL Series QUICK REFERENCE GUIDE
Front / Side View
Front Grille
Probe Input
TM
HIGH
MED
L
O
W
Controller
Control Panel
Speed Control (only 8000ti models)
Rear View
Posterior Grille
Rear Power Option
Drain Port
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CONTROLLER QUICK REFERENCE GUIDE
Defrost
Compressor
Evaporator Fan
Cellar “Pre-Chill” Buꢀon 3-5
Hi Boꢀle Temp History & Scroll
Energy Reducꢁon
Buꢀon
1
Buꢀon
1
Energy Reducꢁon
Low Boꢀle Temp History & Scroll
Set Buꢀon
•View Set Point
Buꢀon
1
1
•Change Set Point 3-5
•SET + Down = CPSM 3-5
•Reset Hi & Lo Buꢀon 3-5
Control “ON/OFF” Buꢀon
Turns the Cooling Unit
•
“ON/OFF”
1
Condenser Fan
ALARM
Pre-Chill Display
Note: The 1 or 3-5 qualifies the amount of time in seconds that the button must be pushed to activate the feature.
FAN SPEED REFERENCE
(Extreme 8000ti only)
Your fan speed will depend on thermal load on the wine cellar, and resulting cooling that is required to cool and
maintain your wine cellar at the desired temperature.
Speed
Low
CFM
274
318
333
DBA*
Cellar Capacity**
1500 cu. ft.
Evaporator/Condenser
57/57
59/59
60/61
Medium
High
1750 cu. ft.
2000 cu. ft.
* To get a feeling for decibels, a food blender at 3 ft. is 90 dBA, garbage disposal at 3 ft. 85 dBA, vacuum cleaner at
10 ft. is 75 dBA, normal speech at 3 ft. 79 dBA, dishwasher in the next room 55 dBA, Quiet night 35 dBA.
**Based on proper cellar construction and accounting for any windows or non insulated surfaces.
Please refer to the Preparing the Wine Cellar section on page 8 for more information.
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INTRODUCTION
Customer Service
Thank you for purchasing a WhisperKOOL Extreme Series cooling unit. We strive to provide the highest quality prod-
ucts and the best possible customer service. If you have any questions about your WhisperKOOL unit, please call us
at 1(800) 343-9463.
Using the Manual
This User’s Manual is intended to assist in the proper installation and maintenance of the WhisperKOOL Extreme
cooling system. In order to ensure the longevity of your cooling unit, the equipment should be installed properly and
have a proper care and maintenance schedule. Please read and review this manual carefully and keep it for future
reference.
What Is the WhisperKOOL Extreme Series Cooling System?
The WhisperKOOL Extreme Series system is a specialized refrigeration unit designed for one purpose only: to main-
tain the optimal temperature and humidity levels conducive to the proper storage and aging of fine wines. It is a
self-contained cooling unit designed to be used as a forced-air through-the-wall unit or as a remote mount unit with
external duct work connections.
How Does the WhisperKOOL Extreme Series Work?
The WhisperKOOL Extreme Series cooling system is especially designed for the use and application to maintain opti-
mal conditions for wine storage and aging. The system is fully self-contained and can be installed as a “Thru-The-Wall’
application, or the unit is capable of an even more flexible “Ducted”application, which allows the unit to be placed in
an indoor remote site, resulting in a quiet airflow. Both models offer an alarm interface with your current alarm sys-
tem, or an optional auto-dialer. You can also choose to have direct access to your control system via the Internet us-
ing a cell phone or computer, which will allow you to monitor the system, access data history, edit control parameters,
and receive email/cell phone alarm notifications. The standard “Through-the-Wall”and ducted units are temperature
controlled via a bottle probe, and the ducted system comes standard with a remote key board that can be located up
to 300 ft from the cooling system (Note: Remote Unit comes standard with a 50 ft cord and remote keypad, additional
lengths are optional).
Temperature Setting
The WhisperKOOL Extreme unit can be set at any temperature within the acceptable wine-aging range of 50°F to
67°F. It is designed to cool 55°F cooler than the ambient temperature of the space to which it is exhausting.
Model
4000
8000
8000ti
Cellar Size
Dimensions
Weight
1000 cu. ft.
2000 cu. ft.
up to 2000 cu. ft.
14.25”W x 22.5”H x 27.5”D
110 lb.
14.25”W x 15.75”H x 25.5”D 14.25”W x 22.5”H x 27.5”D
85 lb.
110 lb.
36/10
66
AMPS (starting/running) 32/9
00
dBA
67
57 low 59 med. 60 high
Installation
Thermostat
Through-the-Wall, partially ducted, fully ducted
Digital Control Display
55°F temperature differential
(maintains proper cellar temperature when exhaust environment does not exceed 110°F)
Temp. Delta
Can be done if the outside temperature does not exceed 110°F, the external grille
cover is highly recommended.
Outside Venting
Ducting Options
Warranty
Unit can be fully ducted.
2 year parts and labor / 5 year compressor
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RECEIVING & INSPECTING THE UNIT
Customer Warranty Registration
PLEASE COMPLETE AND RETURN THE WARRANTY CARD UPON RECEIPT OF THE UNIT.
By completing the Product Registration Card, you will be confirmed in our customer database ensuring that
your information is on file to help you obtain efficient warranty service.
Please refer to pages 34 - 36 for complete terms and conditions, warranty guidelines, and policy for your Whis-
perKOOL Extreme Series cooling unit.
Receiving and Inspecting the Unit
Note: WhisperKOOL Extreme units are manufactured in the USA and tested prior to shipment.
•
Lift only at the designated hand hold locations on the shipping container or fully support the unit from
underneath. A shipment may include one or more boxes containing accessories.
•
•
•
Before opening the container, inspect the packaging for any obvious signs of damage or mishandling.
Write any discrepancy or visual damage on the Bill of Lading before signing.
Place the box containing the WhisperKOOL unit on a tabletop to prepare it for installation and testing.
Review the Packing Slip to Verify Contents
•
•
Check the model number to ensure it is correct.
Check that all factory options ordered are listed.
If any items listed on the packing slip do not match your order information, contact WhisperKOOL Customer
Service immediately.
Check the Accessory Kits for the following contents:
Kit One:
•
WhisperKOOL Extreme Series User’s Manual
Registration / Warranty Card
•
Kit Two:
•
•
•
•
•
•
•
Power Cord
Standard Screws (9)
Self-Tapping Screws (9)
Drain Line tube (1), Connection “T”(1), and Clamp (1)
Mounting Flange Pieces (4)
Bottle Temperature Probe (Standard Unit)
Insulation Foam (4 strips)
Please leave the WhisperKOOL unit in its original box until you are ready for installation. This will allow you to
move the product safely without damaging it. When you are ready to remove the product from the box, refer to
page 13 for installation instructions.
Note: Save your box and all packaging materials. They provide the only safe means of transporting/shipping
the unit.
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PREPARING THE WINE CELLAR
The performance and life of your WhisperKOOL unit are contingent upon the steps you take in preparing the
wine cellar.
Note: Improperly preparing your enclosure or incorrectly installing your WhisperKOOL unit may cause unit fail-
ure, leaking of condensation, and other negative side effects.
IT IS HIGHLY RECOMMENDED THAT YOU OBTAIN THE ASSISTANCE OF A
WINE STORAGE PROFESSIONAL.
Wine storage professionals work with licensed contractors, refrigeration technicians, and racking companies to
build well-insulated, beautiful, and protective wine cellars. WhisperKOOL has put together some useful tips to
assist in the installation process. Our recommendations are meant to act as a guide in the process of building a
proper enclosure. Your intended location may have specific needs that we do not address.
Wall & Ceiling Framing
Build wine cellar walls using standard 2x4 or 2x6 construction methods and ceiling joists following the guide-
lines of local and state codes in your area. As a general rule, the thicker the walls and the higher the insulation
factor in your cellar, the better it will be at maintaining a consistent temperature.
Insulation
Insulation is REQUIRED with the use of the WhisperKOOL product. Standard fiberglass or rigid foam insulation
is normally used in cellar construction or, in some cases, “blown-in”insulation is used. It is very important that
all walls and ceilings are insulated to keep the cellar temperature as consistent as possible during the summer
and winter months. The R-factor, or quality of insulation, is determined by the rate at which heat passes through
the insulation. The higher the R-factor, the more resistant the insulation is to conducting heat. Using higher
R-values in insulation will lower your operating costs and unit run time. (R-13 minimum, R19 recommended, R30
for ceiling and exterior walls)
Vapor Barrier
Vapor Barrier is REQUIRED to prevent the intrusion of water vapor so that the cellar can be kept at the correct
temperature and humidity. 6 mm plastic sheeting (recommended) should be applied to the warm side of the
cellar walls. The vapor barrier must also be applied to the outside walls and ceiling. If it is impossible to reach
the outside, then the plastic must be applied from within the cellar. The most common method is to wrap the
entire interior, leaving the plastic loose in the stud cavity so the insulation can be placed between each stud. All
of the walls and ceiling must be wrapped in plastic for a complete vapor barrier.
In areas of high humidity, such as Southern and Gulf States, the vapor barrier will prevent infiltration of warm
moist air. The moist air can cause mold to form, and standing water in drain pans promote microbial and fungal
growth that cause unpleasant odors and indoor air quality problems. If mold is found, remove it immediately
and sanitize that portion of the unit.
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Mounting the Unit
Unobstructed Airflow
The unit should be mounted within 18“ of the
top of the room in order to achieve sufficient
cooling. As the room cools down, the warm
air will rise to the ceiling. Mounting the Whis-
perKOOL high in the room will create a consis-
tently cool environment by capturing the warm
air and replacing it with cool air. Mounting the
unit low in the room will result in a temperature
variation in the room due to the unit’s inability
to draw warm air from the ceiling of the cellar to
the unit itself.
Unobstructed airflow to and from the
unit is a critical factor in the unit’s overall
performance. Make sure there is a 3 ft.
horizontal clearance in the front of the
unit. This will assure that the unit can
move the air around in an efficient man-
ner. Avoid any attempt to camouflage
the unit by installing racking in front of
the unit. This will restrict the airflow and
lower the performance of the unit.
Exhaust Room
Exhaust
Front of Unit
Intake
Wine Cellar
Door and Door Seal
An exterior grade (1 3/4”) door must be installed as a
cellar door. It is very important that weather stripping
is attached to all 4 sides of the door jam. A bottom
“sweep”or threshold is also required. The door must
have a very good seal to keep the cool cellar air from
escaping out of the cellar. One of the most common
problems with cooling units running continually is the
door not sealing properly. In cases where glass doors
are used and the room size is close to the recom-
mended unit size, the next larger size WhisperKOOL
should be used. This will compensate for the insula-
tion loss due to the inefficient door.
TM
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Ventilation
The necessity of dissipating heat away from the unit is critical to the unit’s performance and cannot be over-
stated. As the unit operates and cools, a greater amount of heat is generated on the exhaust side of the unit.
Adequate ventilation is required in order to dissipate heat away from the unit. If ventilation is inadequate, the
exhaust will heat up and adversely affect the unit’s ability to cool. In some cases, it may be advisable to install a
vent fan to dissipate heat within the exhaust area on the backside of the unit. However, you must have a fresh
air inlet as well. If your unit requires ducting, please contact WhisperKOOL Customer Service to obtain a spe-
cially designed ducting accessory kit for the unit. Using any other ducting system will void the warranty.
Ambient Temperature Factor
The cooling system has the ability to cool a maximum of 55°F below the ambient temperature of the room it
is exhausting to. Therefore, you want to exhaust the unit in a room which will not exceed 105°F. Otherwise the
unit will not have the capacity to keep the wine at a desirable 55°F.
Unobstructed Airflow
Unobstructed airflow to and from the unit is a critical factor in the unit’s overall performance. Make sure there is
a minimum 3 ft. horizontal clearance from the rear of the unit as well as a minimum 3 ft. clearance in front of the
evaporator fans. This will assure that the unit can move the air around in an efficient manner.
Back - Exhaust Room
Front - Wine Cellar
Exhaust Fan
WhisperKOOL
(side view)
110ºF
55ºF
Air Intake
Cellar Wall
How to Build a Wine Cellar Instructional Video
through the steps of constructing a properly built wine cellar and the installation of our WhisperKOOL product line.
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Sizing the Unit to the Room
Model
Cellar Volume
AMP’s
(starting)
32
AMP’s
(running)
9
Product Dimensions
(W x H x D)
(cubic feet)
1000
4000
14.25”x 15.75”x 25.5”
8000
2000
36
36
10
10
14.25”x 22”x 27”
14.25”x 22”x 27”
high
8000ti
2000
1750
1500
med
low
8000ti
8000ti
36
36
10
10
14.25”x 22”x 27”
14.25”x 22”x 27”
Cutting the Hole for the WhisperKOOL Unit
Tools Needed
Level
Hammer
Screwdriver
Saw
Locate the center of the wall upon which the unit will be installed. Using a stud finder, locate the studs on either
side of the center point, and mark them with vertical lines.
Using a level and a pencil, mark a horizontal line on
the wall between the two studs, approximately 1.25”
(or as close as possible if more than 1.25”) from the
ceiling.
Using a ruler or measuring tape, measure 16”down,
and mark another horizontal line parallel to the first
one.
Mark the horizontal lines with a level
Using a saw, cut along the uppermost horizontal line
until your saw reaches the stud. Turn the saw around,
inserting it into the cut you have just made, and cut
toward the opposite stud so that you have a clean hori-
zontal cut between the two studs. Be careful not to cut
into the studs themselves.
Now make the second horizontal cut from stud to stud
on the line 16”below the first cut.
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Once the horizontal lines have been cut, make vertical cuts using the inside edge of the studs as a guide. Once
you have made both vertical cuts, you should have a rectangular hole in the sheetrock. Now you have to make
the same hole on the other side of the wall. Since you already have one hole, this is an easy process. Using a nail,
mark all four corners of the first hole by making nail holes through the sheetrock. Then on the other side of the
wall, connect the holes with a pencil mark and cut.
Sheetrock alone cannot support the weight of a 65 lb.
(or more) cooling system. Therefore, it is necessary to
frame the hole that you have just cut with upper and
lower supports.
Using two 2x4’s at 14.5”in length and eight 6d nails,
secure the upper and lower supports to the right and
left studs, just inside the sheetrock. Make sure that the
internal height remains at 16”so that the WhisperKOOL
system will fit snugly through the framed cut-out.
Frame the hole with two-by-four supports
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INSTALLATION
Electrical Needs
The WhisperKOOL Extreme System requires a dedicated 115-volt 15-amp circuit. The unit draws a large amount
of amps at initial start up. By designating a dedicated circuit breaker, you will guarantee the unit has enough
power to run effectively. Contact an electrician for assistance with the installation of this dedicated electrical
circuit:
1. Match the electrical outlet to the plug provided on the WhisperKOOL unit.
2. Provide a dedicated circuit and wiring for the unit.
3. Provide a weatherproof plug for units mounted outside.
4. Mount outside units at a height of 18”and provide overhead protection.
Electrical Outlet
The unit is equipped with two electrical outlets: one for the interior or cellar side and one for the exterior or
outside of the cellar. There is a toggle switch located on the right side of the unit that indicates front (cellar side)
and rear (exterior side). When placed in either position, power will come from that outlet only.
Plug your WhisperKOOL unit into a surge protector or power conditioner. As with any sensitive electrical equip-
ment, the WhisperKOOL electrical equipment may be damaged by power surges and spikes. Power surges and
spikes are not covered in the WhisperKOOL Extreme warranty.
WE RECOMMEND THAT YOU DO NOT USE A GROUND FAULT INTERRUPTER (GFI) WITH THIS PRODUCT.
In case the unit should lose power, press the reset button and attempt to turn the unit back on. Check the home/
main circuit breaker. If the unit does not respond properly, refer to the Troubleshooting section on page 31.
Manual
Reset
FRONT
Communication
REAR
Access Port
Front
Power
Plug
Front / Rear
Power Switch
Test the Unit Prior to Installation
To prepare it for testing before installation in wall:
•
•
•
•
•
•
•
Remove unit from box
Place unit on tabletop
Plug in unit to electrical outlet
Plug in bottle sensor
Turn on to test (Should be 12°F across coils)
Turn off after test
Remove bottle sensor
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THROUGH-THE-WALL INSTALLATION (without ductwork)
Mounting Flange Pieces
There are four individual pieces located in Kit 2 of your enclosed accessory kits. These flange pieces are de-
signed to be used on the backside of the Extreme Series to mount to the exterior wall. There are three punch-
outs located on the exterior of the housing. The punch-outs are designed for specific through-the-wall installa-
tion mounts. Please refer to the illustration for location of the punch-outs.
#1. Retrofit your current WhisperKOOL
cooling unit
#2. Middle wall installation
#3. Flush mount to exterior wall
Back of unit
Applying Insulation Tape
Locate the four precut pieces of
black foam tape included with the
system. There should be two larger
pieces and two smaller pieces. Once
you have attached the flange pieces
to the unit, peel back the white-
paper adhesive covering and place
on the corresponding size of flange.
The large pieces are applied to the
top and bottom of the unit and the
smaller pieces to the right and left
side flanges. This foam creates a
tight seal between the flange and
the wall.
Front of unit
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Placement of Unit
Slide the unit from either the inside or outside wall into your wine cellar with the outer flange flush to the wall.
You will need to reverse the mounting flange depending on inside or outside use. Secure the flange to the wall
through the pre-drilled holes. The screws should penetrate the studs as well as the upper and lower supports
to provide adequate support for the WhisperKOOL system (see illustration). Seal all cracks and gaps around the
WhisperKOOL Extreme unit with an air-tight sealant or caulking to prevent air leakage.
Note: If you use decorative molding, it should be attached to the walls and never to the cooling unit itself.
2x4 Upper Support
Wall Stud
Mounting Flange
Back of unit
2x4 Lower Support
Drain Port
Electrical Outlet
Location of Supply and Return Grilles
Locate the supply and return grilles inside the cellar to create an airflow pattern that maximizes air circulation in
the room. Avoid short circulation of the air.
Do not:
•
•
•
Install through-the-wall return air grilles at floor level, as they will collect dust from the floor.
Mount the unit lower than 18”from the top of the room.
Locate the supply or return air grille where it is blocked by bottles, boxes or cases.
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Condensation Drain Line Tube
The condensation drain line tube is used to remove excess condensation from the unit to a proper discharge
location. It is important that the drain line tube is properly connected and used to prevent leakage and other
problems associated with excess condensation.
Failure to use the condensation drain line tube will void the warranty on the unit.
Drain Line
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INSTALLATION OPTIONS
Exterior Grille Installation
The exterior grille is required on all installations where the condenser side of the unit is exposed to the outside
of the dwelling (i.e. rain and weather).
The condenser grille must be removed. Locate the screws at the bottom of the grille and remove. Using me-
dium force, push the grille upward and lift the grille away from the unit. Replace the bottom screws and tighten
the upper screws.
Now determine at what depth the unit will be installed:
•
For a non-flush installation (i.e. holes location #1 WhisperKOOL retrofit or #2 Middle Wall), place the grille
on the condenser end and line up the holes on the grille with the holes on unit location #3. Use the 10
screws provided to fasten the grille to the unit.
•
For a flush installation, place the grille on the condenser side and then place the mounting bracket over
the grille sides, “stacking”them. Align the holes and fasten with the 10 screws provided.
Non-Flush Installation
Flush Installation
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DUCTED INSTALLATION
Use duct work to connect the unit to the supply and return outlets in the wine cellar. Use only insulated duct
work to minimize cooling losses, prevent sweating, and reduce noise.
Use duct work on the condenser section to redirect or absorb sound, bring in outside air to the unit inlet, and/or
exhaust the hot air.
Note: Do not exceed a total of 25’for each length of duct work run and a total of 50’combined for both the
supply and return lengths.
Avoid crimping the flexible ducts. This chokes down the inside area and reduces the airflow causing the unit to
operate erratically.
Be sure all ducts and surfaces in contact with the airflow are insulated and have a vapor barrier on the outside.
Un-insulated ducts and surfaces cause bare, exposed metal surfaces to sweat, further
degrading the insulation and equipment cooling capacity.
General Duct Recommendations
•
•
•
•
•
•
•
•
•
Provide support for the flexible duct to prevent sags and bends.
Stretch out the duct to make a smoother interior, which reduces air resistance.
For 90° bends, use a 90° adjustable elbow (Ell).
Do not squeeze or reduce the inside diameter of the ducts, which reduces airflow.
Use short and straight duct work where possible.
Remove the grilles and panels from the openings to connect the duct work.
Check that all fan blades move freely.
Keep air paths free of loose foreign objects and debris.
Connect the round flexible ducts to the WhisperKOOL unit using the duct collars provided with the duct
accessory kit.
•
Pull the outer plastic wrapping and insulation away from the end of the duct to expose the reinforced
inside duct liner.
•
•
•
Fasten the duct collar using tie straps or clamps around the inside liner.
Secure the duct collar to the unit using the screws provided. Take care to not damage or bend the gasket.
Use approved duct tape to seal all joints.
Do not clamp around the outside insulation, as it will compress and loosen over time.
Cold Air to/from Wine Cellar
•
•
Remove the supply air grille to install duct work between WhisperKOOL unit and the cellar.
Connect the supply air duct work from the cellar to the supply air outlet adapter flange at the
WhisperKOOL unit.
•
Connect the return air duct work from the cellar to the return air inlet adapter flange at the
WhisperKOOL unit.
Warm Air to/from Wine Cellar
•
•
Connect duct work on the condenser to direct heat and air noise away from occupants.
Connect duct work to another space within the basement or out of the building if exhausted heat is
undesirable.
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DUCTED INSTALLATION cont.
STEP 1:
Remove the grill from the unit by
unscrewing the screws that hold it in place.
STEP 2:
Move the duct plenum into place
STEP 3:
Screw the plenum into place using the
same screws that held the grill in place.
HIGH
MED
L
O
W
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STANDARD DUCTED INSTALLATION
Dual Outlet Duct
Cold Air Supply-Cellar
Heat Exhaust
Return Air-Cellar Side
Condenser Intake
Attic Mounted System
Condenser Exhaust
Cold Air
Return Air
Condenser
Intake
Adjacent Room
Wine Cellar
Fresh Air
Intake
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STANDARD DUCTED INSTALLATION
Dual Outlet Duct
Adjacent Room
Wine Cellar
Return Air-Cellar Side
Outside through the Wall
Adjacent Room
Wine Cellar
Condenser
Intake
Return Air-Cellar Side
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REMOTE CONTROLLER: INSTALLATION AND CONFIGURATION
The WhisperKOOL Extreme Series can be configured with a remote controller system. If you have a unit with a
remote controller, please review this section.
The controller can be installed up to 50 feet away from the cooling unit, or up to 300 feet away with the extend-
ed connection wire.
To install the remote controller, remove the mounting bracket and secure the bracket to the wall in the desired
location. Reattach the controller to the bracket.
Mounting Bracket
Attach the connection wire as shown below, with the red wire in the upper connection slot and the black wire in
the lower slot.
Red Wire
Black Wire
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Connection wire in Side Mount configuration
Connection wire in Rear Mount configuration
Below is an illustration of one possible way to configure the remote controller in a wine cellar.
Cooling Unit
Bottle Probe
Remote
Controller
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LIQUID MEASURING THERMOSTAT SYSTEM
The WhisperKOOL Series cooling units come equipped with a liquid temperature measuring thermostat system.
This system incorporates the following advantages:
1. Self-Calibrating Probe: The probe contains a sensor chip, which actually communicates back and forth
to the thermostat. This results in a consistent temperature setting and accuracy. Do not remove the tip
from the probe!
2. Heavy-duty Circuitry: The circuitry within this new unit has been upgraded to resist power surges,
which play havoc on electrical components. This improvement will ensure years of trouble-free use.
However, for the highest reliability, we recommend that the customer install a surge protector for the
unit itself.
Measuring liquid temperature has a few unique advantages:
1. Wine temperature is kept in a very precise controlled environment. This assures a consistent tempera-
ture.
2. By measuring the liquid temperature rather than air, the unit will operate 75- 80% of the time.
To Use the thermostat:
1. Locate an empty wine bottle.
2. Fill 3/4 full with room temperature tap water.
3. Place bottle probe securely into bottle.
4. Place bottle with probe level and to the side
of the unit in your wine cellar. Avoid pulling
too much on the probe cord. It may become
disconnected resulting in non-operation of the
unit.
Note: The thermostat can be set between 50°F
and 76°F.
Remember: The WhisperKOOL System is based on
the temperature of the water.
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VARIABLE SPEED CONTROL
(only on the 8000ti)
Designed for wine cellars from 1500 to 2000 cubic feet, the Extreme 8000ti features variable-speed fans with a
“high”setting for maximum performance in high-temperature (+110°F) environments and a “low”setting for
super-quiet operation.
Fan Speed Selector Switch (Low/Med/High): The cooling unit fans operate on 3 speed settings: Low, Medium,
and High. For optimum sound and energy efficiency, select the lowest fan speed that will maintain the desired
cellar temperature. High speed is recommended for initial cellar cool down, extreme temperature conditions
and ducted installations.
SET
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SYSTEM OPERATION: STANDARD & REMOTE
Initial Start-Up
Low Ambient Conditions
When power is applied to the unit, the control will
briefly display all symbols, and the Compressor sym-
bol will be displayed (if unit is calling for cooling).
If the unit is installed in a Through-The-Wall applica-
tion (which will allow the condenser to be exposed to
low ambient temperatures), the condenser fan may
There may be a brief delay prior to the evaporator and cycle on and off. The purpose of the fan cycling is to
condenser fans turning on, as the fans will not turn on maintain the system high side pressure, which will
until the sensors reach their perspective start tem-
peratures (below 70°F for the evaporator and above
80°F for the condenser). When the condenser fan is
ensure an adequate refrigeration process. The fan cy-
cling process is accomplished by way of a temperature
probe attached to the condenser coil.
activated the “AUX”symbol will turn off, and when the Note: Remote control systems do not use condenser
evaporator fan is activated the “FAN”symbol will turn
on. The temperature control feature for the evapora-
tor fan is a feature applicable to Whisperkool Advance
Product Safety Technology (APST), which ensures
that in the possible event of a cooling deficiency, the
heat from the indoor fan will not raise the heat of the
wine cellar, which could otherwise have an adverse
effect on the wine aging process. After the indoor
coil reaches a temperature below 70°F, the indoor fan
symbol will be displayed and the fan will turn on.
Note: For remote system condenser fan cycles with
the compressor, the “Aux”symbol does not apply.
fan cycling.
Bottle Probe Failure Protection
In the event that a bottle probe should fail, the APST
(Advance Product Safety Technology) will automati-
cally transition the Refrigeration Compressor cycles
to a pre-determined time series (based on detailed
laboratory testing), which will ensure that the product
is kept within the safe range.
Remote Control Panel (optional)
The control panel can be installed or mounted sepa-
rately from the cooling unit itself (remotely), using the
supplied cable. This option provides unique flexibility
for installing the Extreme Series cooling unit in your
wine cellar. The remote option must be specified when
the unit is ordered.
Normal System Cycle
After the bottle probe has reached the set point (all
units are shipped with the set point of 55°F and a dif-
ferential of 1°F), the compressor and the condenser
fan will turn off, but the indoor fan will continue to
run for about 5 minutes, which is a feature of the
WhisperKOOL Humidity Management (WHM) system.
The WHM is an adjustable feature which allows the
customer the convenience of managing the humid-
ity enhancement of their wine cellar. The WHM is one
of the many Customer Preference Selection features
which allow the customer the ability to fine tune the
controls.
Note: Remote Control is generally standard with a
“Ducted Unit”
Ducting and Ventilation Options
The ventilation system is ideal for ducting. The option-
al collars fit standard ventilation ducting allowing the
installer to vent air to and from the unit for optimum
performance (please see specifications for details).
Anti Short Cycle
The Anti Short Cycle ensures that the unit will remain
off for a period of 5 minutes after the unit has reached
the set point to allow the pressure in the refrigeration
system to equalize prior to starting the compressor.
Defrost Cycle
The Defrost Cycle is a precautionary measure, as icing
or frosting of the coil does not occur during normal
operation. The system will go through a defrost cycle
every 4 hours. During the defrost cycle, the indoor fan
will provide air flow across the indoor coil, which will
evaporate any frost accumulation.
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CONTROL PANEL FEATURES AND OPERATION
Button
Normal Functions
ON/OFF
•
•
The ON/OFF button allows the customer the convenience of turning the refrigeration system
ON or OFF, from the control panel. This feature does not disconnect power from the unit, and
the condenser fan will continue to run in the OFF position. In order for the power to be shut off
from the unit, the power cord must be unplugged from the wall receptacle.
Press the ON/OFF button once for button application.
Up and
Down
Arrows
•
•
Use these buttons to scroll up or down the CPSM menu.
Displays the Highest and Lowest temperature sensed by the Bottle Probe. This feature allows
the customer instant access to the recorded data applicable to the Bottle Probe Temperatures,
it can be easily reset to reflect current temperatures.
1. Press the “UP”arrow, or the “Down”arrow once, and the Highest or Lowest Temperature (Hi/Lo)
sensed by the Bottle Probe, will be displayed.
2. To reset the Hi/Lo, press and hold the “Set”button when the Hi/Lo value is displayed on the
Digital Display, continue to hold the “Set”button until “rst”appears on the digital display and then
blinks. This will erase the past recorded “Temperature Data History”and start recording, from the
current time and temperature, forward. Temperatures displayed would reflect Bottle Probe Tem-
peratures from that point in time, and beyond.
3. The Hi/Lo feature should be reset at initial “Start-Up”and after the Cellar or Cabinet has obtained
normal operating temperatures, which is generally 55°F.
Cellar
The CPC Feature is activated by pressing the Up button for 3-5 seconds, and the CPC logo will be
PreChill displayed on the digital display. The CPC feature can be terminated by pressing the Up button for
(CPC)
3-5 seconds, or the feature will self terminate after 6 hrs.
1. The (CPC) Feature may be used to Pre-Chill the Cellar prior to loading it with Warm Product. The
feature will shift the Set Point down to a lower setting of 52°F, for the next 6 hours. After the 6 hour
time period, the Set Point will automatically return to the original Set Point.
2. The CPC feature can be conveniently adjusted to the customer’s specific needs, by accessing the
“Customer Preference Select Mode”(CPSM). See Customer Preference Select Mode Instructions.
Note: This feature is not available on the Remote Key Pad application.
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Energy
Reduc-
tion
1. The ER feature can be used to save energy and aids in extending the life of the system.
2. The ER button is located at the top L/H side of the control. The ER feature is activated by press-
ing the ER button one time, and the ER logo will appear on the digital display.
3. The purpose of the ER feature is to reduce energy cost, by shifting the Set Point up by 4 degrees,
which will allow the cooling system to run for shorter periods of time, resulting in a reduction in
energy cost.
(ER)
4. The ER feature allows for Energy Savings at any time - During periods of high ambient tempera-
tures, vacations or business travel.
5. To deactivate the ER feature, press the ER button one time, and the ER logo will turn off.
6. The ER feature can be conveniently adjusted to the customer’s specific needs, by accessing the
“Customer Preference Select Mode”(CPSM). See Customer Preference Select Mode Instructions.
Note: This feature is not available on the Remote Key Pad application.
Set
Button
1. Press the “Set”button once and it will display the Set Point. After approximately 5 seconds, the
display will return to normal operation and display the Bottle Probe temperature.
2. Press and hold the “Set”button for 3-5 seconds until the set point is displayed and the °F symbol
starts blinking. Next press the “UP or Down”arrows to change the Set Point. Next press the “Set”
button once and the Set Point numbers and the °F on the display will blink to confirm the new Set
Point setting.
3. Press and hold the “Set”button during the display of the Hi/Low “Temperature Data History”
(hold button unit “rst”blinks on display), and it will erase the past recorded data file and start re-
cording, from the current time and temperature.
4. Press the “Set”and the “Down Arrow”buttons simultaneously, for 3-5 seconds, and you will ac-
cess the “Customer Preference Selection Mode”(CPSM). The CPSM allows the customer to “Fine
Tune”the Control Operating System to their applicable choice.
CPSM
Mode
Press the “Set”and the “Down Arrow”buttons simultaneously, for 3-5 seconds, and you will access
the “Customer Preference Selection Mode”(CPSM). The CPSM allows the customer to “Fine Tune”
the Control Operating System to their applicable choice.
The following CPSM options are available for adjustment:
Fon – Humidity Management Enhancement: This parameter is normally set at 5, which should
provide adequate relative humidity for the cellar.
•
An increase in this parameter will increase the Humidity Enhancement (%RH), and a decrease in
the parameter will decrease Humidity Enhancement (%RH).
•
•
Adjustments should be made in increments of 5, with a maximum of 15, and a minimum of 0.
After any adjustment to Humidity Enhancement, you should wait a minimum of three days
before making any additional adjustments. This will allow the cellar sufficient time to acclimate
to the new setting.
Fof - Humidity Management Enhancement: This parameter is normally set at 1. This parameter
should not be adjusted, as it simply provides an OFF cycle time for the fan, during the compressor
OFF cycle. However, the parameter is located within the CPSM as a convenience to the customer,
should it need to be adjusted.
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CPSM
Mode
(Cont.)
CCS – Cellar Pre-Chill Set Point: This parameter is set at 52°f, but can be adjusted to a set point
between 45°f - 67°f.
bLL/Act – Compressor Off or On for Low (bLL) or High (Act) Temperature Alarm: These parameters
are set at “n”. With this parameter set at “n”the refrigeration system will continue to operate nor-
mally, if there is a High or Low temperature Alarm. To change this parameter, change the setting to
“y”, and the compressor/refrigeration system will shut off during a High or Low temperature Alarm.
Con/Cof – Compressor On time (Con) and Off time (Cof) with a Probe 1 failure/Alarm. These pa-
rameters are set at Con 40 min/Cof 10 min. In the event that there is a Probe 1 failure/Alarm, the
compressor/refrigeration system automatically starts a predetermined ON/OFF cycle, which is con-
trolled by the Con and the Cof parameters. The customer can adjust these parameters to maintain
the desired Bottle Probe temperature. During a Probe 1 failure/Alarm, the Bottle Probe tempera-
ture can be monitored by pressing the Up or Down arrow to view the High and Low Temperature
History.
Hes – Differential for Energy Reduction – This parameter is set at 4, which results in a set point of
58°f during the Energy Reduction mode. A decrease in this setting will decrease the set point, and
an increase in this feature will increase the set point.
AUX
“AUX”indicates that the condenser fan is running. Pressing the “AUX”button on the control panel
will turn it off.
Alarm Codes
Message
“P1”
Cause
Outputs
Toggle “Con” and “COF” based on your temperature needs
Defrost end is timed
Room probe failure
“P2”
Evaporator probe failure
Condenser probe failure
Max bottle probe temp alarm
Min bottle probe temp alarm
Condenser high temperature
Condenser low temperature
External alarm
“P3”
Outputs unchanged
“HA”
Outputs unchanged
“LA”
Outputs unchanged
“HA2”
“LA2”
“EA”
It depends on the “Ac2” parameter
It depends on the “bLL” parameter
Outputs unchanged
“POF”
Keypad locked
Hold “Up” and “Down” buttons for 3 to 5 seconds to disable,
“PON” should appear
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MAINTENANCE SCHEDULE
Monthly 1. Check filters
2. Check for unusual noise or vibration
Quarterly Clean filters:
1. Remove grille/ducting on both ends of unit.
2. Remove the filter covering the coil.
3. Wash with warm water
4. Dry off filter by shaking excess water from filter.
1. Replace filters if worn or plugged beyond cleaning.
2. Use a vacuum with brush attachment to clean coils. Be careful not to crush coil fins
when cleaning.
Annually
3. Inspect for corrosion.
4. Check wiring connections and integrity of cords.
5. Examine duct work for cracks or possible leaks.
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TROUBLESHOOTING GUIDE
Unit has ice forming on the evaporator
Possible Cause
Solution
Evaporator filter and/or coil are dirty.
There is something blocking the supply and or return air
One or both evaporator fans are not turning on.
The temperature of the room, the unit is exhausting to,
has dropped below 50°
Clean filter and coil with a vacuum.
Remove blockage
Call a service tech to troubleshoot
Raise the temperature of the exhaust room
The unit has not went through its defrost sequence, yet.
If unit continues to ice.
Wait 10 minutes to see if ice disappears
Call Customer Service at 800-343-9463
Unit does not run/power up
Possible Cause
Solution
Unit is not plugged in
Make sure the unit is plugged into an outlet
Turn unit on by pressing the power button on the control
Reset circuit breaker on unit by pushing reset button located on
right side of unit above the plug outlet
Check line voltage to make sure there is 110v/120v
Lower set point
Power switch not on
No power to outlet
Line voltage is incorrect rating for unit
Room at set point
Thermostat not calling for cooling
Faulty thermostat or writing
Lower set point
Call Customer Service at 800-343-9463
Cellar Temperature is to Too Cold
Possible Cause
Solution
Lower the temperature of the exhaust room.
The temperature or the room unit is exhausting to has
exceeded 85°
The unit is undersized for the room.
There is something blocking the supply and/or return air,
on evaporator or condenser side of the unit
Unit is mounted too low in the cellar
Order correct size unit
Remove air flow obstruction
Re-Locate unit so the distance from the ceiling and top of the
unit is no more than 18”
One or more of the fans is not turning on.
Compressor is not turning on.
Call Customer Service at 800-343-9463
Call Customer Service at 800-343-9463
Make sure all fans are working and there are no airflow
obstruction.
Compressor keeps cycling on overload
Poor seal around door.
Controller set too high
Make sure there are no air gaps around the door. If door seal is
damaged, replace it.
Lower the set point.
Unit leaks water
Possible Cause
Unit is not level
Solution
Unit should be level in wall to prevent leaking
Check drain line to make sure water can flow freely.
Clear Drain
Drain line clogged or kinked
Drain is clogged preventing water form escaping
Drain line does not have a downward slope
Fix Drain line so there is a downward slope from the
unit to the drain.
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TROUBLESHOOTING GUIDE
Unit runs but does not cool
Possible Cause
Solution
Lack of air flow/heat exhaust (outer room)
Crankcase pressure set too high/low
Compressor not running
Make sure fan is unobstructed; clean evaporator if necessary
Call Customer Service at 800-343-9463
Call Customer Service at 800-343-9463
Unit undersized
Call Customer Service at 800-343-9463
Evaporator fan runs but compressor does not
Possible Cause
Solution
Call Customer Service at 800-343-9463
Compressor and/or starting components faulty
Compressor runs; evaporator fan motor does not
Possible Cause
Solution
Replace fuse/reset breaker
Call Customer Service at 800-343-9463
Call Customer Service at 800-343-9463
Blown fuse or circuit breaker
Faulty fan motor
Faulty fan relay
Compressor short cycles
Possible Cause
Solution
Evaporator blows on thermostat
Dual pressure control improperly set
Unit low on refrigerant charge
Move thermostat
Call Customer Service at 800-343-9463
Call Customer Service at 800-343-9463
Call Customer Service at 800-343-9463
Call Customer Service at 800-343-9463
Condensing fan motor/capacitor faulty
Compressor and /or starting components faulty
Solution
Install proper vapor barrier
Humidity in cellar too low
Possible Cause
Cellar vapor barrier not sufficient
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TECHNICAL ASSISTANCE
WhisperKOOL Customer Service is available Monday through Friday from 8:00 a.m. to 4:00 p.m. PST.
The customer service representative will be able to assist you with your questions and warranty information
more effectively if you provide them with the following:
•
•
The model and serial number of your WhisperKOOL Series Unit.
Location of unit and installation details, such as ventilation, ducting, construction of your wine cellar,
and room size.
Contact WhisperKOOL Customer Service
1738 E. Alpine Avenue
Stockton, CA 95205
Email: [email protected]
Phone: (209) 466-9463
US Toll Free (800) 343-9463
Fax (209) 466-4606
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INSTALLATION TERMS AND CONDITIONS
WhisperKOOL Extreme Cooling System
ATTENTION: PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE INSTALLING YOUR WhisperKOOL Slimline/
Cooling System. INSTALLING YOUR WhisperKOOL Slimline/ Cooling System INDICATES THAT YOU ACCEPT AND
AGREE TO EACH OF THE TERMS AND CONDITIONS SET FORTH HEREIN (“TERMS OF USE”). IF YOU DO NOT ACCEPT
THESE TERMS OF USE, YOU RISK VOIDING YOUR WARRANTY AND ASSUMING ADDITIONAL REPAIR AND REPLACE-
MENT COSTS.
1. Acceptance of Terms and Conditions Use and installation of a WhisperKOOL Slimline/ Cooling System assumes
that the consumer, (“user”) fully accepts and agrees to the Terms and Conditions set forth in this document. The
Terms and Conditions also state that, by signing and returning this document, you are certifying you have read,
understood, and agreed to our Terms and Conditions, as well as our User’s Manual. The User’s Manual is shipped
with each unit and, if another copy is needed, replacement copies can be downloaded from the company website
its sole discretion, to change its Terms and Conditions at any time, for any reason, without notice.
2. Product Installation Subject to these Terms and Conditions, when the user purchases a WhisperKOOL Slimline/
Cooling System, the user agrees to read and follow the required installation procedures set forth by WhisperKOOL
for proper use and installation of the Product.
(a) It is highly recommended that you obtain the assistance of a wine storage professional.
(b) Failing to address all of the variables associated with proper installation will cause the unit to operate incorrectly
and limit its ability to cool and the longevity of the unit itself.
(c) The warranty card must be returned to WhisperKOOL, the manufacturer, to ensure registration guaranteeing the
full warranty period is granted. Failure to register the product within thirty (30) days of installation may result in a
loss of warranty.
(d) The user is responsible for the full costs of installation and any additional parts required for the proper and com-
plete installation of the Product.
(e) The WhisperKOOL Slimline cooling system cannot operate at its optimum capacity if airflow is constricted by
ducting or venting the exhaust side of the unit into a location with inadequate ventilation.
3. Product Warranty Information If a problem arises with your WhisperKOOL system during the warranty period, you
must contact WhisperKOOL Customer Service for warranty coverage and repairs.
Removing the rivets from the unit housing without authorization from the manufacturer will VOID the warranty.
Please contact a customer service representative for assistance before beginning work on a WhisperKOOL unit that
is still under the two (2) year manufacturer warranty.
For Slimline/ Cooling Systems returned to WhisperKOOL following warranty guidelines, WhisperKOOL warrants this
product against defects in material or workmanship as follows:
(a) LABOR: For a period of two (2) years from the date of purchase. If this Product is found to be defective after
undergoing customer service troubleshooting, WhisperKOOL will repair or replace the product, at its option and
discretion, at no charge to the customer. After the Warranty Period, the customer is responsible for ALL labor and
freight charges.
(b) PARTS: WhisperKOOL will supply, at no charge, new or rebuilt replacement parts in exchange for defective parts
for a period of two (2) years.
(c) FREIGHT: During the first two (2) years from the date of purchase, WhisperKOOL will cover freight for the repair
of units UNDER WARRANTY to customers within the continental United States.
This warranty does not cover cosmetic damage caused during installation or damage due to acts of God, accident,
misuse, abuse, negligence, or modification to any part of the product. This warranty does not cover damage due to
improper operation or lack of proper maintenance, connection to improper voltage
supply, or attempted repair by anyone other than a technician approved by WhisperKOOL to service the product.
This warranty does not cover products sold “AS IS”or “WITH ALL FAULTS.”This warranty is valid only in the continen-
tal United States.
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Proof of purchase in the form of a bill of sale or receipted invoice, which is evidence that the product is within the
warranty period, must be presented to obtain warranty service. This warranty is void if the factory-applied serial
number has been altered or removed from the product.
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER.
WhisperKOOL SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY
EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW,
ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS
LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY. Some states do not allow the exclusion or limitation
of incidental or consequential damages, or allow limitations on how long an implied warranty lasts, so the above
limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may have other
rights which vary from state to state.
4. Maintenance It is the user’s responsibility to remove any accumulated dust, lint, or other debris from the front
and rear intake grilles. This will restrict the airflow and may affect the unit’s ability to function properly. Periodically
cleaning the unit’s vents will help assure maximum cooling efficiency. The drain tube must also be checked and
kept clean and free of debris and mold to maintain proper performance. Mold is a natural living organism in the
environment. It exists in the air in the form of microscopic spores that move in and out of buildings through doors,
windows, vents, HVAC systems and anywhere else that air enters. Once it is discovered, mold must be addressed
quickly and appropriately. Delayed or improper treatment of mold issues can result in costly and recurring repairs.
If you suspect you have a mold problem, it is always best to hire a qualified and experienced mold remediation
specialist.
5. User Costs and Responsibility The following items are not covered under warranty and are the sole responsibility
of the user.
(a) The user is responsible for ALL initial installation costs, including, but not limited to, labor costs and the cost of
any additional parts necessary to complete the installation.
(b) The user is responsible for the costs incurred for installation and removal of the product or any part thereof un-
less it has been defined as a warranty repair PRIOR to the work being performed.
(c) Purchasers (users) are reminded that they should satisfy themselves that the product they are purchasing is suit-
able for their needs and requirements and no responsibility will be placed with WhisperKOOL for their decisions.
(d) It is the user’s responsibility to secure safe haven/storage for ANY AND ALL items that are being kept and stored
in the user’s wine cellar. WhisperKOOL takes no responsibility for the safety and preservation of the aforementioned
items in the event that the environment becomes unsuitable for proper storage.
6. State Sales Tax
We collect California Sales Tax only for orders made and shipped within California. We do not collect sales tax for or-
ders shipped to other states. However, you may be liable for sales tax to your state for the merchandise you receive.
You may want to check with your state’s tax authority for “use tax”regulations.
7. Customer Service WhisperKOOL customer service department is available Monday through Friday, from 8:00AM
to 4:00PM PT by calling 1-800-343-9463.
8. Trouble Shooting The customer service department is available to answer any questions or inquiries regarding
our product as well as to assist in basic and primary troubleshooting for any problems with our product.
9. General Provisions
(a) Construction and severability. Every provision of these Terms and Conditions will be construed, to the extent
possible, so as to be valid and enforceable. If any provision of these Terms and Conditions so construed is held by a
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court of competent jurisdiction to be invalid, illegal or otherwise unenforceable, such provision will, to the extent
so held, be deemed severed from these Terms and Conditions, and all other provisions will remain in full force and
effect.
(b) Governing Law/Choice of Forum. The laws of the State of California (without regard for conflicts of law) shall
govern the construction and enforcement of these Terms and Conditions, except that the Terms and Conditions
shall be interpreted as though drafted jointly by WhisperKOOL and the Purchaser. Any dispute will be resolved in a
state or federal court situated in the County of Santa Clara, State of California, and the Purchaser hereby irrevocably
submits to the personal jurisdiction of such courts for that purpose.
(c) Entire Agreement/No Waiver. These Terms and Conditions and the Limited Warranty incorporated herein by
reference set forth the entire agreement between the parties and supersede all prior agreements or understand-
ings, both written and oral, between the parties regarding the subject matter of this the Terms and Conditions and
the Limited Warranty. The parties may modify these Terms and Conditions or the Limited Warranty only in a writing
signed by each. No waiver by WhisperKOOL of any breach or default hereunder will be deemed to be a waiver of
any preceding or subsequent breach or default.
(d) Correction of Errors and Inaccuracies. These Terms and Conditions may contain typographical errors or other er-
rors or inaccuracies. WhisperKOOL reserves the right to correct any errors, inaccuracies or omissions, and to change
or update these Terms and Conditions, at any time, without prior notice.
10. Questions or Additional Information If you have any questions regarding these Terms and Conditions or wish to
obtain additional information, contact us via phone at 1-800-343-9463 or please send a letter via U.S. Mail to:
WhisperKOOL
1738 E. Alpine Ave
Stockton, CA 95205
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WhisperKOOL
1738 E. Alpine Ave
Stockton, CA 95205
1(800) 343-9463
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