Whirlpool Washer Dryer 3363573 User Manual

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UseAndCare  
G
U
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E
A Note to You ......................... 2  
Washer Safety ........................ 3  
Parts and Features ................ 4  
Operating Your Washer ......... 5  
Starting your washer .......... 5  
Stopping/restarting  
your washer ........................ 7  
Selecting a cycle  
and time.............................. 8  
Using rinse and spin ........... 9  
Using drain and spin........... 9  
Understanding normal  
washer sounds ................... 9  
Understanding what  
happens in each cycle ...... 10  
MAGIC CLEAN® lint filter ... 11  
Adding liquid  
chlorine bleach ................. 11  
Adding liquid  
fabric softener................... 11  
Caring for Your Washer ...... 12  
Laundry Tips ........................ 13  
Removing Stains.................. 17  
Troubleshooting................... 20  
Requesting Assistance  
or Service ............................. 22  
Warranty ............................... 24  
1-800-253-1301  
Call us with questions or comments.  
ONE SPEED AUTOMATIC WASHERS  
PART NO. 3363573  
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Washer Safety  
This guide contains safety statements  
under warning symbols. Please pay special  
attention to these symbols and follow any  
instructions given. Here is a brief explana-  
tion of the symbol.  
This symbol alerts you to  
hazards such as fire,  
electrical shock, or  
other injuries.  
Your safety is important to us.  
IMPORTANT SAFETY INSTRUCTIONS  
WARNING To reduce the risk of fire, electric shock, or injury to  
persons when using the washer, follow basic precautions, including  
the following:  
Read all instructions before using  
Do not allow children to play on  
or in the washer. Close supervi-  
sion of children is necessary  
when the washer is used near  
children.  
Before the washer is removed  
from service or discarded, re-  
move the door.  
the washer.  
Do not wash articles that have  
been previously cleaned in,  
washed in, soaked in, or spotted  
with gasoline, dry-cleaning  
solvents, other flammable, or  
explosive substances as they  
give off vapors that could ignite  
or explode.  
Do not reach into the washer if  
the tub or agitator is moving.  
Do not add gasoline, dry-cleaning  
solvents, or other flammable, or  
explosive substances to the wash  
water. These substances give  
off vapors that could ignite or  
explode.  
Under certain conditions, hydro-  
gen gas may be produced in a  
hot water system that has not  
been used for 2 weeks or more.  
HYDROGEN GAS IS EXPLO-  
SIVE. If the hot water system has  
not been used for such a period,  
before using a washing machine,  
turn on all hot water faucets and  
let the water flow from each for  
several minutes. This will release  
any accumulated hydrogen gas.  
As the gas is flammable, do not  
smoke or use an open flame  
during this time.  
Do not install or store the washer  
where it will be exposed to the  
weather.  
Do not tamper with controls.  
Do not repair or replace any part  
of the washer or attempt any  
servicing unless specifically  
recommended in this Use and  
Care Guide or in published  
user-repair instructions that you  
understand and have the skills to  
carry out.  
See Installation Instructions for  
grounding requirements.  
– SAVE THESE INSTRUCTIONS –  
3
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Parts and Features  
The parts and features of your washer are illustrated on this page. Become familiar with all  
parts and features before using your washer.  
NOTES:  
The drawings in this book may vary from your washer model. They are designed to  
show the different features of all models covered by this book. Your model may not  
include all features.  
Page references are included next to some features. Refer to those pages for more  
information about the features.  
Water temperature  
selector  
(p. 7)  
Load size  
selector  
(p. 6)  
Cycle control knob  
Permanent  
Press  
NNoorrmmaall  
LLiigghhtt  
Spin  
Off  
Rinse  
NNoorrmmaall  
8
(pp. 7-9)  
Heavy Duty  
Large Capacity  
s
6
Regular  
Heavy  
Warm  
Cold  
12  
Warm  
Warm  
Rinse  
Off  
Large  
old  
ld  
Medium  
Small  
7
Cycle  
-
1
Speed  
Spin  
ff  
Hot  
Cold  
Pull Start  
Push Stop  
tra  
rge  
4
O
Pre - Wash  
8
20  
Soak  
Off  
Short  
Spin  
Rinse  
Soak  
Wash  
Rinse  
Temperature  
Load Size  
Model and serial  
number plate  
(under lid)  
(p. 2)  
Basket  
Tub  
4
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Operating Your Washer  
To obtain the best washing results, you must operate your washer properly. This section  
gives you this important information. Page references are included for more information.  
wWARNING  
wWARNING  
Explosion Hazard  
Electrical Shock Hazard  
Plug into a grounded 3 prong outlet.  
Do not remove ground prong.  
Do not use an adapter.  
Never place items in the washer that  
are dampened with gasoline or other  
flammable fluids.  
Do not wash or dry items soiled with  
vegetable or cooking oils because  
they may contain some oil after  
laundering.  
Failure to follow these instructions  
can result in death, fire, or electrical  
shock.  
Doing so can result in death,  
explosion, or fire.  
Starting your washer  
1. Add measured detergent to the  
washer. Then place a sorted load of  
clothes in the washer.  
Sort and load clothes as described on  
pages 13 and 14.  
If desired, you may also add color safe  
bleach to the wash load.  
2. Close the washer lid.  
continued on next page  
5
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OPERATING YOUR WASHER  
3. Turn the Load Size Selector to the  
setting that corresponds with the size  
of your wash load and the type of  
fabric being washed.  
Small  
Large  
Depending on your model, your  
washer’s Load Size Selector has two,  
three, or four settings (see illustrations).  
To change the load size setting after  
the washer has started to fill, turn the  
Selector to the desired new setting.  
Load Size  
OR  
Medium  
Small  
Large  
Load Size  
OR  
Medium  
Large  
Extra  
Large  
Small  
Load Size  
6
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OPERATING YOUR WASHER  
4. Select a wash-rinse temperature with  
the Water Temperature Selector. Match  
the water temperatures with the type  
of fabric and soils being washed.  
Warm  
Cold  
Hot  
Cold  
Cold  
Cold  
See page 15 for water temperature  
guidelines.  
Depending on your model, your  
washer’s Water Temperature Selector  
has either three or four settings (see  
illustrations).  
Wash  
Rinse  
Temperature  
The top temperature is the wash water  
and the bottom temperature is the  
rinse water.  
OR  
Warm  
Cold  
Cold  
Cold  
Hot  
Cold  
Warm  
Warm  
Wash  
Rinse  
Temperature  
5. Push in the Cycle Control Knob and  
turn it clockwise to the wash cycle you  
want. See pages 8 and 9.  
6. Pull out Cycle Control Knob to start  
the washer.  
7. (OPTIONAL STEP) If desired, add mea-  
sured liquid chlorine bleach after the  
washer starts agitating. See page 11.  
8. (OPTIONAL STEP) If desired, add mea-  
sured and diluted liquid fabric softener  
to the final rinse cycle. See page 11.  
Stopping/restarting your washer  
To stop the washer at any time, push in  
the Cycle Control Knob.  
To restart the washer, close the lid (if open)  
and pull out the Cycle Control Knob.  
7
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OPERATING YOUR WASHER  
Selecting a cycle and time  
This section illustrates and describes the  
wash cycles you can select with the Cycle  
Control Knob. Use this information to help  
you make the best cycle selections for your  
wash loads. Each cycle is designed for  
different types of fabrics and soil levels.  
The washer pauses briefly throughout each  
cycle. These pauses are normal for washer  
operation.  
Refer to page 9 to learn more about the  
sounds you may hear during a wash cycle.  
Refer to page 10 to help you understand  
what happens during a wash cycle.  
Normal Cycle  
Soak Cycle  
The Normal cycle features longer spins to  
shorten drying time.  
The Soak cycle features brief periods of agi-  
tation and soak time  
to help remove heavy  
Spin  
Off  
Normal  
Use this cycle for  
Rinse  
cleaning cotton and  
linen fabrics. Select 6  
(Regular) or 12  
(Heavy) minutes of  
wash time, depending  
on whether your load  
soils and stains that  
Regular  
Off  
6
need pretreatment.  
Use warm water  
when soaking  
laundry. Hot water  
can set stains. See  
Heavy  
12  
Soak  
20  
is moderately or heavily soiled.  
pages 17-19 for stain removal information.  
Use the amount of detergent or presoak  
additive recommended by the manufacturer.  
Permanent Press Cycle  
The Permanent Press cycle features a  
cool-down rinse and  
After the Soak cycle ends, add detergent  
and set a new wash cycle.  
Regular  
Permanent  
Light Press  
shorter spins to  
8
4
reduce wrinkling. Use  
this cycle for cleaning  
permanent press and  
some synthetic fabrics.  
Pre-Wash Cycle  
The 4-minute Pre-Wash cycle features a  
Pause  
Cool  
Down  
Rinse  
brief period of agi-  
tation to help remove  
heavy soils and  
stains that need  
pretreatment. See  
pages 17-19 for  
stain removal infor-  
mation. Once the  
Spin  
Off  
Select 4 (Light) or 8  
Off  
(Regular) minutes of  
wash time, depending on whether your wash  
load is lightly or moderately soiled.  
4
Pre-Wash  
20  
Short Cycle  
The Short cycle features brief wash and  
soak periods, followed  
Pre-Wash cycle ends, add detergent and  
start a new wash cycle.  
by shorter spins. Use  
this 8-minute cycle to  
clean delicate items  
and washable knits  
8
Soak  
that are lightly or  
moderately soiled.  
Rinse  
Short  
Off Spin  
8
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OPERATING YOUR WASHER  
Using rinse and spin  
When using extra detergent for heavily soiled  
clothes, or washing special-care items, you  
may find an extra rinse and spin is needed.  
Permanent  
Off  
Normal  
Rinse  
Press  
1. For an additional rinse, push in the Cycle  
Control Knob and turn clockwise to Rinse,  
as illustrated.  
2. Pull out the Cycle Control Knob. The  
washer fills to selected load size,  
agitates, drains, and spins.  
Rinse  
Off  
Off  
Pre-Wash  
Rinse  
Soak  
Short  
Off
Using drain and spin  
A drain and spin may help shorten drying  
times for some heavy fabrics or special-care  
items by removing excess water.  
Permanent  
Spin  
Off  
Normal  
Press  
1. Push in the Cycle Control Knob and turn  
clockwise to Spin, as illustrated.  
2. Pull out the Cycle Control Knob. The  
Off  
Spin  
Off  
washer drains, then spins.  
Pre-Wash  
Soak  
Short  
Off Spin  
Understanding normal washer sounds  
Your new washer may make sounds that  
your old one didn’t. Because the sounds are  
unfamiliar, you may be concerned about  
them. Don’t be; most of them are normal.  
The following describes some of the sounds  
you may hear and what causes them.  
During drain  
The rate that water is drained from your  
washer depends on your installation. If water  
is drained quickly from the washer, you may  
hear air being pulled through the pump. This  
happens during the end of draining.  
During washing  
After drain and before spin  
When the cycle changes from draining to  
spinning, you may hear gears engaging.  
When you select a small load size setting  
for a small wash load, the water level in your  
washer is lower. With this lower water level,  
you may hear a clicking sound from the  
upper portion of the agitator.  
9
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OPERATING YOUR WASHER  
Understanding what happens in each cycle  
When the Cycle Control Knob is set to a  
number and pulled out, the washer fills (to  
the selected load size) before agitation and  
timing start. The washer begins agitating  
immediately after filling; agitation occurs with  
the washer lid up or down.  
After agitation starts, the Cycle Control Knob  
turns clockwise until it points to an OFF area  
and the cycle ends.  
The washer pauses briefly throughout  
each cycle. These pauses are normal for  
washer operation.  
During agitation, the agitator creates a  
continuous rollover action  
that provides a thorough  
cleaning of the wash load.  
WASH  
RINSE  
Fill  
Fill  
Wash selected time  
Rinse  
Drain*  
No agitation  
Drain-No agitation  
*The Permanent Press cycle partially  
drains, fills, agitates briefly, and drains.  
Spin-Spray rinse  
Spin  
Spin  
Off  
10  
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OPERATING YOUR WASHER  
®
MAGIC CLEAN lint filter  
The lint filter at the bottom of the washer  
basket cleans itself. During agitation, wash  
and rinse water passes over the filter,  
separating the lint from the water. The lint is  
then spun away from the filter and out of the  
system during the spin part of the cycle.  
If your washer drains into a tub, remove  
Basket  
interior  
MAGIC CLEAN  
lint filter  
any lint collected in the tub or strainer.  
Adding liquid chlorine bleach  
Always measure liquid chlorine bleach. Do  
not guess. Never use more than 1 cup  
(250 mL) for a full load. Follow manu-  
facturer’s directions for safe use. Use a cup  
with a pouring spout to avoid spilling.  
NOTE: Undiluted bleach will damage any  
fabric it touches. The damage appears as  
rips, holes, tears, or color loss and may not  
show up until several washings later.  
1. Let the washer fill and begin agitating  
the load.  
2. Add bleach to wash cycle so it can be  
removed in the rinse cycle. Pour bleach  
around agitator, not directly on load.  
Follow directions on care labels. Do not  
use chlorine bleach on wool, silk,  
spandex, acetates, or some flame-  
retardant fabrics.  
When soaking with chlorine bleach, add  
detergent to soak water.  
Adding liquid fabric softener  
Always dilute fabric softener with 12 to  
1 cup (125 to 250 mL) warm water.  
Undiluted fabric softener can stain fabrics.  
Add diluted fabric softener only in the  
final rinse.  
Fabric softener should not be mixed with  
other laundry products because greasy  
stains may form. If stains form, remove  
them by wetting the stain and rubbing with  
liquid detergent or a bar of soap. Rewash  
the stained item.  
Too much fabric softener can make some  
items (diapers and towels) nonabsorbent.  
If this happens, use less fabric softener or  
do not use it every time.  
11  
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Caring for Your Washer  
Proper care of your washer can extend its life. This section explains how to care for your  
washer properly and safely.  
Cleaning your washer  
Exterior  
Interior  
Wipe up detergent, bleach, and other spills  
with a soft, damp cloth or  
sponge as they occur. Occa-  
sionally wipe the outside of  
the washer to keep it looking  
like new.  
Clean interior with 1 cup (250 mL) of chlo-  
rine bleach mixed with 2 cups (500 mL) of  
detergent. Run washer through a complete  
cycle using hot water. Repeat process if  
necessary.  
NOTE: Remove hard water deposits using  
Do not put sharp or metal objects in your  
washer. They can damage the  
finish. Check all pockets for  
pins, clips, money, bolts, nuts,  
etc. Do not lay these objects  
on your washer after emptying  
pockets.  
only cleaners labeled as washer safe.  
Winter storage or moving care  
Install and store your washer where it will not freeze. Because some water may stay in the  
hoses, freezing can damage your washer. If storing or moving your washer during freezing  
weather, winterize it.  
To winterize washer:  
To use washer again:  
1. Shut off both water faucets.  
2. Disconnect and drain water inlet hoses.  
3. Put 1 quart (1L) of R.V.-type antifreeze in  
1. Flush water pipes and hoses.  
2. Reconnect water inlet hoses.  
3. Turn on both water faucets.  
4. Reconnect power supply cord.  
the basket.  
4. Run washer on a drain and spin setting  
(see page 9) for about 30 seconds to mix  
the antifreeze and water.  
5. Run the washer through a complete cycle  
with 1 cup (250 mL) of detergent to clean  
out antifreeze.  
5. Unplug the power supply cord.  
Non-use or vacation care  
Operate your washer only when you are at  
home. If you will be on vacation or not using  
your washer for an extended period of time,  
you should:  
Turn off the water supply to the washer.  
This helps avoid accidental flooding  
(due to a water pressure surge) while  
you are away.  
Unplug the power supply cord or turn off  
electrical power to the washer.  
12  
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Laundry Tips  
This section reviews proper laundering techniques and gives you additional washing  
information.  
Preparing clothes for washing  
Close zippers, snaps, and hooks to avoid  
snagging other items. Remove  
pins, buckles, and other hard  
Tie strings and sashes so they will not  
tangle.  
Mend tears, loose hems, and seams.  
Treat spots and stains. (See “Removing  
Stains” on pages 17-19.)  
Stained or wet garments should be  
washed promptly for best results.  
objects to avoid scratching the  
washer interior. Remove non-  
washable trim and ornaments.  
Empty pockets and turn them inside out.  
Turn down cuffs, brush away lint and dirt.  
Turn synthetic knits inside out to avoid pilling.  
Sorting  
Separate heavily soiled items from lightly  
soiled ones, even if they would  
normally be washed together.  
Separate lint givers (towels,  
chenille) from lint takers  
Separate dark colors from light colors,  
colorfast items from noncolorfast items.  
Sort by fabric and construction (sturdy  
cottons, knits, delicate items).  
(corduroy, synthetics, perma-  
nent press). When possible, turn lint givers  
inside out.  
Loading  
Drop items into washer loosely. Fill to the  
top of the basket (top row of  
holes). Do not wrap items  
Load by the amount of space items take  
up, not by their weight.  
Mix large and small items in each load.  
Load evenly to maintain  
around the agitator. Items  
should move easily through  
wash water for best cleaning  
and wrinkle-free results. Items should sink  
and reappear later.  
washer balance. An off-  
balance load can make the  
washer vibrate during spin.  
Load washer properly and select correct  
load size setting. Overloading or packing  
the machine, and selecting a setting too  
small for the wash load can:  
Use a large load size setting to reduce  
wrinkling with permanent press clothes and  
some synthetic knits. These items should  
have more room to move in the water than  
heavy items (towels, jeans).  
– cause poor cleaning.  
– increase wrinkling.  
– create excessive lint.  
– wear out items faster (because of pilling).  
Reduce wash time when using a small  
load size setting. Loads with only a few  
small items need less wash time.  
13  
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LAUNDRY TIPS  
Loading suggestions  
For these suggested full-sized loads, set the Load Size Selector to the highest load size  
setting.  
LARGE CAPACITY WASHERS  
Heavy Work  
Clothes  
2 pair pants  
3 shirts  
3 pair jeans  
1 coverall  
Permanent Press  
Mixed Load  
Towels  
1 double sheet  
1 tablecloth  
1 dress  
1 blouse  
2 slacks  
2 double or  
1 king size sheet(s)  
4 pillowcases  
6 T-shirts  
6 pair shorts  
2 shirts  
8 bath towels  
8 hand towels  
10 wash cloths  
1 bath mat  
Delicates  
2 camisoles  
4 slips  
4 panties  
2 bras  
3 shirts  
2 pillowcases  
Knits  
2 blouses  
6 handkerchiefs  
2 slacks  
2 blouses  
4 shirts  
4 tops  
2 nighties  
2 dresses  
SUPER CAPACITY WASHERS  
Heavy Work  
Clothes  
3 pair pants  
3 shirts  
4 pair jeans  
1 coverall  
1 overall  
Permanent Press  
Mixed Load  
Towels  
2 double or  
1 king size sheet(s)  
1 tablecloth  
1 dress  
1 blouse  
2 slacks  
3 double sheets  
4 pillowcases  
8 T-shirts  
6 pair shorts  
2 shirts  
10 bath towels  
10 hand towels  
14 wash cloths  
1 bath mat  
Delicates  
2 blouses  
8 handkerchiefs  
3 camisoles  
1 quilted robe  
4 slips  
4 panties  
2 bras  
3 shirts  
2 pillowcases  
Knits  
3 slacks  
3 blouses  
6 shirts  
4 tops  
2 nighties  
1 baby’s dress  
4 dresses  
Saving energy  
Avoid rewashing. Use enough detergent  
and pretreat stains or heavy soils. Use the  
cycles and wash times recommended for  
the fabric and soil.  
Use your washer during off-peak hours –  
usually early morning and late evening.  
(Ask your power company.)  
Use warm or cold wash water for most  
loads. Use hot water only when washing  
heavy, greasy soils or whites.  
On some models, use only cold rinses.  
Wash full loads.  
Use lower water levels when washing  
small loads.  
14  
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LAUNDRY TIPS  
Water guidelines  
Selecting water temperatures  
WASH WATER  
TEMPERATURE*  
SUGGESTED FABRICS  
COMMENTS  
Work clothes  
Sturdy whites/colorfast  
pastels  
HOT  
130°F (54°C)  
or above  
Best cleaning for heavily soiled items  
Removes oils, perspiration, greasy  
soils, and stains  
Diapers  
Prevents graying or yellowing  
WARM  
90-110°F  
(32-44°C)  
Dark/noncolorfast colors  
Permanent press items  
Nylon, polyester, acrylics,  
silks, woolens  
Best for moderately soiled to lightly  
soiled items  
Safe for most fabric finishes  
Less fading and dye bleeding  
Reduces wrinkling  
Knits/delicate fabrics  
Extra-sensitive colors  
Noncolorfast items  
Hand washables  
COLD  
70-90°F  
(21-32°C)  
Best for very lightly soiled items  
Saves hot water  
Best rinse water temperature  
* The washer features cold rinses for all wash temperatures. In addition, on some models,  
warm rinses are available with warm washes. Warm rinse water provides better water  
extraction than cold rinse water and shortens drying times. However, warm rinse water may  
increase wrinkling when line drying. In cold climates, warm rinse water also provides a more  
comfortable temperature for handling the wash load.  
Checking hot water  
temperature  
Your hot water should be 130°F (54°C) or  
above. If you do not know your hot water  
temperature, you can check it easily. You  
may need to raise the temperature of your  
water heater. To check your hot water:  
Water hardness  
Many poor washing results can be traced to  
the hardness of the wash water. To check  
your water hardness:  
City water – ask the city water company.  
Well water – ask the local water authority.  
Ask for the mineral content in grains/gallon  
or parts/million. If your water is more than  
8 grains/gallon or more than 137 parts/  
million, you should consider:  
Installing a water softener.  
Using more detergent.  
Using a packaged water conditioner.  
Not using soap.  
1. Fill a pan with the hottest water available  
from the faucet that fills your washer.  
NOTE: If you do not have a faucet at your  
washer site, collect the water from the  
faucet closest to your washer.  
2. Place a candy thermometer or cooking  
thermometer in the water to check the  
temperature.  
NOTE: In wash water temperatures colder  
than 70°F (21°C), detergents do not dissolve  
well. Also, soils may be difficult to remove,  
and some fabrics may retain wear wrinkles  
and may have increased pilling.  
15  
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LAUNDRY TIPS  
Washing special-care items  
Most garments and household textiles have care labels with laundering instructions. Always  
follow care label directions when they are available. Below are general washing instruc-  
tions for some special washables.  
CARE INSTRUCTIONS  
ITEM  
Pretreat spots and stains. Select water temperature, cycle, and  
time according to the type of blanket being washed. Two rinses  
may be necessary. Check care label to see if manufacturer  
recommends machine washing.  
Blankets  
(electric or woolen)  
Wash small loads. Crowding may cause wrinkling. Replace  
slipcovers while still slightly damp. They will dry to fit tightly.  
Curtains, drapes,  
slipcovers  
NOTE: Sun-damaged curtains and draperies will tear whether  
hand or machine washed.  
Diapers  
When using chlorine bleach for soaking, add extra detergent to  
the load. Avoid overuse of fabric softeners – absorbency will be  
reduced.  
Elastic, spandex  
Elastic picks up oil from the body. Oil can damage elastic. Wash  
often to reduce the damage. Use warm water and sufficient  
detergent to remove oils. Do not use chlorine bleach.  
Flame-retardant  
clothing  
Items will be clearly labeled as flame-retardant. Follow  
manufacturer’s instructions to retain flame-retardant qualities.  
Knits  
Knits are comfortable to wear because they stretch. However,  
this means that knits are more likely to be stretched and dam-  
aged when washed (especially bulky knits). Knits made of  
synthetic fabrics such as polyester, nylon, and acrylic tend to  
keep their original shape more than knits made of cotton  
or ramie.  
Pillows, stuffed  
toys  
Washing feather pillows is not recommended unless they will be  
dried in a dryer.  
Plastic, rubber  
items  
Treat as delicate items. Wash in warm water. Wash small items  
in a mesh bag.  
Quilts, bedspreads  
Do not wash cotton-filled comforters unless they are quilted or  
stitched. Tucked cotton batting tends to slip and become lumpy.  
An extra rinse may be necessary.  
Scatter rugs  
Shake or vacuum rugs to remove loose dirt. Wash more than one  
rug at a time. If washing only one rug, add bath towels to balance  
the load.  
Snowsuits, jackets  
Wash only one or two items at a time. You may need to stop the  
washer occasionally to press air from the items being washed. An  
extra rinse may be necessary.  
16  
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Removing Stains  
Stained, heavily soiled, or greasy items may need to be prewashed or soaked for best  
results. Soaking helps remove protein-type stains like blood, milk, or grass. Prewashing helps  
loosen soil before washing.  
Stain removal rules  
Use warm water for soaking or prewashing  
When bleach is recommended, use a  
bleach that is safe for the fabric.  
stained laundry. Hot water can set stains.  
Most stains are easier to remove when  
they are fresh. Old or set stains may not  
come out. Follow package directions for  
pretreatment products.  
Before treating any stain, find out what  
kind of stain it is, how old the stain is, what  
kind of fabric it is, and if the fabric is  
colorfast. (Check the care label.)  
Test stain removers on an inside seam or  
hidden corner of the item to see if the color  
is removed.  
Put the stained area face down on a paper  
towel or white cloth. Apply the stain  
remover to the back of the stain. This  
forces the stain off the fabric instead of  
through it.  
Washing and drying can set some stains.  
Start with cold or warm water. Hot water  
can set some stains.  
Meat tenderizer or enzyme presoaks help  
break down some protein stains so they  
are easier to remove.  
Stain removal guide  
STAIN  
TO REMOVE  
Alcoholic  
beverage  
These stains turn brown with age, so treat immediately. Sponge or soak  
fresh stains with cold water. Wash. If stain remains, soak 15 minutes in a  
solution of lukewarm water, liquid detergent, and a few drops of white  
vinegar. Rinse. Wash.  
Blood  
Rinse immediately or soak in cold water with enzyme presoak for 30  
minutes or longer. Rinse. Rub detergent into any remaining stains. Rinse.  
If stain remains, put a few drops of 3% hydrogen peroxide on stain for 3-5  
minutes. Rinse thoroughly. Wash.  
Chewing  
gum  
Use ice to make gum hard. Scrape off what you can. Sponge with a  
nonflammable fabric cleaner. Let dry. Wash.  
Chocolate  
or coffee  
Sponge immediately with a nonflammable fabric cleaner or apply a prewash  
soil and stain remover. Rinse. Wash. If stain remains, apply a liquid deter-  
gent to stain or soak in warm water with an enzyme presoak. Rewash.  
Crayon and Scrape off excess with a dull knife. Place fabric between two blotters or  
candle wax facial tissue. Press with warm iron. Remove color stain with nonflammable  
fabric cleaner. Hand wash until stain is gone. If full load is crayon stained,  
take to cleaners or coin-operated dry cleaning machine.  
Cream,  
milk, or  
ice cream  
Sponge with a nonflammable fabric cleaner, or a prewash soil and stain  
remover. Rinse. Wash. Repeat if necessary. If stain remains, apply a few  
drops of liquid detergent and a few drops of ammonia. Blot dry and rinse.  
If stain remains, soak in an enzyme presoak. Wash.  
continued on next page  
17  
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REMOVING STAINS  
TO REMOVE  
STAIN  
Light stain: Treat with liquid detergent or your regular laundry detergent.  
Wash in hottest water safe for fabric.  
Deodorants  
and anti-  
perspirants  
Heavy stain: Place face down on towel and treat with a paste of ammo-  
nia and color safe bleach. Let stand for 30 minutes. Wash in hottest water  
safe for fabric.  
wWARNING  
Fire Hazard  
Do not wash or dry items soiled with vegetable or cooking oils  
because they may contain some oil after laundering.  
Doing so can result in death or fire.  
Fat, grease, Items soiled with vegetable or cooking oil should not be washed or dried.  
or oil  
For other types of greasy stains, use one of the methods below:  
Use pretreatment stain remover. Follow label directions. Wash in hottest  
water safe for fabric.  
Use talcum powder to absorb as much grease as possible. Sponge with  
a nonflammable fabric cleaner. Rinse. Wash.  
Treat with liquid detergent or rub a detergent paste on the stain. Wash  
using hottest water safe for fabric.  
Fruit stains Fresh stains: Soak immediately in cool water. Wash. If stain remains,  
cover area with a paste made of color safe bleach, a few drops of hot  
water, and a few drops of ammonia. Wait 15 to 30 minutes. Wash.  
Old stains: Sponge with white vinegar. Rinse. Repeat procedure for  
fresh stains.  
Grass or  
green  
vegetables  
Soak in warm or cold water with an enzyme presoak for at least 30 min-  
utes, or sponge with denatured alcohol. Wash in water temperature and  
bleach safe for the fabric. For colored fabrics, check colorfastness before  
applying alcohol. For acetate, sponge with a nonflammable fabric cleaner.  
If stain remains, bleach with 3% hydrogen peroxide. Rinse. Rewash.  
Ink or  
ballpoint  
pen ink  
Spray stain with an aerosol hair spray or rubbing alcohol. Sponge stain  
continuously until all bleeding stops. Let dry. Repeat if necessary. Wash.  
If stain remains, bleach if safe for fabric. (India and other indelible inks are  
almost impossible to remove completely.)  
Iron or rust  
Colored or noncolorfast items: Apply lemon juice and salt. Place in the  
sun to dry. Rinse thoroughly. Repeat if necessary.  
White or colorfast items: Try a rust remover. Test first on inside seam or  
hem. Some rust removers are not washer safe. Follow package directions.  
18  
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REMOVING STAINS  
STAIN  
TO REMOVE  
Ketchup  
or tomato  
products  
Sponge immediately with a nonflammable fabric cleaner or apply a  
prewash soil and stain remover. Rinse. Wash. If stain remains, apply a  
liquid detergent to stain or soak in warm water with an enzyme presoak.  
Rewash.  
Lipstick  
Apply nonflammable fabric cleaner or prewash soil and stain remover.  
Blot with absorbent material. Repeat if necessary. Rinse. If stain still  
remains, rub with liquid detergent. Wash.  
Meat juice,  
egg  
Scrape off excess with a dull knife. Soak in cold or warm water with  
enzyme presoak at least 30 minutes, or treat stains with a nonflammable  
fabric cleaner. Wash.  
Mildew  
Wash in hottest water safe for fabric. If stain remains, soak in warm water  
and a color safe bleach for 15 to 30 minutes. Rewash. (Old mildew stains  
are almost impossible to remove. Mildew fungus destroys or weakens  
fabrics.) An alternative to bleach is to treat with salt and lemon juice and  
dry in direct sunlight. Rinse and rewash. Mildew may form if wet or damp  
laundry remains in your washer for extended periods of time. To prevent  
mildew, promptly dry laundry after washing.  
Mustard  
Paint  
Treat immediately. Scrape off excess mustard. Sponge with a nonflam-  
mable fabric cleaner or a prewash soil and stain remover. Rinse. Work  
liquid detergent and a few drops of vinegar into stain. Rinse. If stain  
remains, apply 3% hydrogen peroxide. Rinse and wash.  
Hand wash paint-stained items.  
Water base: Treat stains while still wet. (These paints cannot be removed  
after they have dried.) Rinse in warm water to flush out paint. Sponge with  
a nonflammable fabric cleaner. Rinse. Wash.  
Oil base: Scrape off fresh paint. Sponge with a nonflammable fabric  
cleaner. While stain is still wet with solvent, rub liquid detergent into it.  
Wash with hottest water safe for fabric.  
Perspiration  
Remove stains before ironing. Perspiration stains may weaken fabric.  
Wash or sponge stain thoroughly with detergent and warm water. If  
perspiration has changed the color of the fabric, use one of the following  
treatments:  
Fresh stains: Apply ammonia to stain. Rinse. Launder to remove  
ammonia odor.  
Old stains: Apply white vinegar to stain. Rinse. Launder to remove  
vinegar odor.  
Scorch  
Severe scorch cannot be removed. Wet stain with 3% hydrogen peroxide.  
Cover with a dry cloth and press with an iron as hot as is safe for fabric.  
Rinse well. Wash.  
OR  
Wet with lemon juice and spread in the sun to dry. Wash.  
Soft drinks  
Sponge immediately with cold water and alcohol. Heat and detergent may  
set stain.  
19  
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Troubleshooting  
Most laundering problems are easily solved if you understand the cause. Check the following  
list for common laundry problems and the next page for common washer problems. If you  
need further assistance, see page 22.  
Common laundry problems  
PROBLEM  
CAUSE  
Brown, yellow  
stains  
Chlorine staining  
Iron in water heater or pipes; iron and manganese in water  
Dye transfer  
Improper sorting  
Load not immediately removed from washer after end of cycle  
Gray whites,  
dingy colors  
Improper sorting  
Water temperature too low  
Not enough detergent  
Using soap in very hard water (use detergent in hard water)  
Greasy looking  
spots  
Fabric softener poured directly on clothes  
Not enough detergent  
Lint  
Improper sorting  
Paper or tissue in pockets  
Pilling being mistaken for lint  
Not enough detergent  
Load too wet  
after spin  
Cold rinses  
Cycle stopped before spinning is complete  
Shrinking  
Fabric type (some knits stretch during manufacturing –  
laundering returns fabric to original size)  
Care label directions not followed  
Snags, rips,  
and holes  
Items damaged before washing  
Misuse of chlorine bleach (do not pour directly on clothes)  
Sharp items not removed from pockets; fasteners not fastened  
Stiff, rough  
fabrics  
Using soap in very hard water (use detergent in hard water)  
Not enough detergent  
Line drying  
Overloading  
Clothes wrapped around agitator  
Twisting/  
Tangling  
Overloading (leave more room for permanent press and knits)  
Load not immediately removed from washer after cycle  
Warm rinse water  
Wrinkling  
Cycle selection incorrect  
Yellow areas  
(from body oils)  
Water temperature too low  
Not enough detergent  
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TROUBLESHOOTING  
Common washer problems  
Before calling for service, check these:  
Is the lid closed?  
Is the Cycle Control Knob set and pulled out?  
Is the power cord firmly plugged into a live outlet with proper voltage?  
Have you blown a household fuse or tripped a circuit breaker?  
Are both the hot and cold water faucets turned on?  
Are the water hoses kinked or clogged?  
Is the drain hose higher than the water level in the washer? It must be higher for  
proper operation.  
Is the washer making noises (see page 9), or vibrating?  
Is the wash load properly distributed around the agitator?  
NOTE: Washer stops briefly during a wash cycle. These pauses are normal.  
If none of these items was causing your problem, see “Requesting Assistance or Service” on  
page 22.  
21  
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Requesting Assistance  
or Service  
Before calling for assistance or service, please check “Troubleshooting” on pages 20-21. It  
may save you the cost of a service call. If you still need help, follow the instructions below.  
1. If you need assistance* …  
3. If you need FSP®  
replacement parts …  
Call the Whirlpool Consumer Assistance  
Center telephone number.  
Dial toll-free from anywhere  
in the U.S.A.:  
FSP is a registered trademark of Whirlpool  
Corporation for quality parts. Look for this  
symbol of quality whenever you need a  
replacement part for your WHIRLPOOL®  
appliance. FSP replacement parts will fit  
right and work right, because they are made  
to the same exacting specifications used to  
build every new WHIRLPOOL appliance.  
To locate FSP replacement parts in your  
area, refer to Step 2 or call the Whirlpool  
Consumer Assistance Center number in  
Step 1.  
1-800-253-1301  
and talk with one of our trained  
consultants. The consultant can instruct you  
in how to obtain satisfactory operation from  
your appliance or, if service is necessary,  
recommend a qualified service company in  
your area.  
If you prefer, write to:  
Whirlpool Brand Home Appliances  
Consumer Assistance Center  
c/o Correspondence Dept.  
2000 North M-63  
4. If you are not satisfied  
with how the problem  
was solved …  
Contact the Major Appliance Consumer  
Action Program (MACAP). MACAP is a  
group of independent consumer experts  
that voices consumer views at the highest  
levels of the major appliance industry.  
Benton Harbor, MI 49022-2692  
Please include a daytime phone number in  
your correspondence.  
2. If you need service* …  
Contact MACAP only when the dealer,  
authorized servicer, and Whirlpool have  
failed to resolve your problem.  
Whirlpool has a nationwide network of  
authorized Whirlpool service  
companies. Whirlpool service  
technicians are trained to fulfill  
the product warranty and  
Major Appliance Consumer Action Program  
20 North Wacker Drive  
provide after-warranty service,  
anywhere in the United States. To locate the  
authorized Whirlpool service company in  
your area, call our Consumer Assistance  
Center telephone number (see Step 1) or  
look in your telephone directory Yellow  
Pages under:  
Chicago, IL 60606  
MACAP will in turn inform us of your  
action.  
Gearcase assembly  
covered by your  
warranty  
APPLIANCE-HOUSEHOLD-  
MAJOR, SERVICE & REPAIR  
WASHING MACHINES &  
DRYERS, SERVICE & REPAIR  
- See: Whirlpool Appliances or  
Authorized Whirlpool Service  
(Example: XYZ Service Co.)  
- See: Whirlpool Appliances or  
Authorized Whirlpool Service  
(Example: XYZ Service Co.)  
* When asking for help or service:  
Please provide a detailed description of the problem, your appliance’s complete model  
and serial numbers, and the purchase date. (See page 2.) This information will help us  
respond properly to your request.  
22  
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NOTES  
23  
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®
WHIRLPOOL  
Automatic Washer Warranty  
LENGTH OF WARRANTY WHIRLPOOL WILL PAY FOR  
FSP® replacement parts and repair labor to correct defects in  
materials or workmanship. Service must be provided by an  
authorized Whirlpool service company.  
FULL ONE-YEAR  
WARRANTY  
FROM DATE OF  
PURCHASE  
FSP replacement parts for any part of gearcase assembly if  
defective in materials or workmanship. The gearcase assembly  
is shown in the “Requesting Assistance or Service” section of  
this book.  
LIMITED FIVE-YEAR  
WARRANTY  
FROM DATE OF  
PURCHASE  
FSP replacement parts for any top and lid rust.  
LIMITED TEN-YEAR  
WARRANTY  
FSP replacement parts for outer tub should it crack, or fail to  
contain water, due to defective materials or workmanship.  
FROM DATE OF  
PURCHASE  
WHIRLPOOL WILL NOT PAY FOR  
A. Service calls to:  
1. Correct the installation of your washer.  
2. Instruct you how to use your washer.  
3. Replace house fuses or correct house wiring or plumbing.  
B. Repairs when your washer is used in other than normal, single-family household use.  
C. Pickup and delivery. Your washer is designed to be repaired in the home.  
D. Damage to your washer caused by accident, misuse, fire, flood, acts of God, or use of  
products not approved by Whirlpool.  
E. Any labor costs during the limited warranties.  
F. Repairs to parts or systems caused by unauthorized modifications made to the  
appliance.  
2-96  
WHIRLPOOL CORPORATION SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSE-  
QUENTIAL DAMAGES. Some states do not allow the exclusion or limitation of incidental or  
consequential damages, so this exclusion or limitation may not apply to you. This warranty  
gives you specific legal rights, and you may also have other rights which vary from state  
to state.  
Outside the United States, a different warranty may apply. For details, please contact  
your authorized Whirlpool dealer.  
If you need service, first see the “Troubleshooting” section of this book. After checking  
“Troubleshooting,” additional help can be found by checking the “Requesting Assistance  
or Service” section or by calling our Consumer Assistance Center telephone number,  
1-800-253-1301, from anywhere in the U.S.A.  
PART NO. 3363573  
3/96  
Printed in U.S.A.  
© 1996 Whirlpool Corporation  
® Registered Trademark/TM Trademark of Whirlpool, U.S.A.  
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