Western Digital Computer Drive WDBPDZ0020BAL User Manual
®
™
My Passport Slim  
Portable Hard Drive  
User Manual  
My Passport Slim User Manual  
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MY PASSPORT SLIM  
USER MANUAL  
Table of Contents  
WD Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii  
Accessing Online Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii  
Contacting WD Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii  
1
About Your WD Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1  
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1  
Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2  
Optional Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2  
Operating System Compatibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3  
Disk Drive Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3  
Physical Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3  
Power/Activity LED. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4  
USB 3.0 Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4  
Registering Your Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4  
Handling Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4  
2
3
Connecting the Drive and Getting Started . . . . . . . . . . . . . . . . . . . . . . 5  
Connecting the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5  
Getting Started with the WD Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6  
WD SmartWare Software Functional Overview . . . . . . . . . . . . . . . . . . 15  
Home Tab Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16  
Backup Tab Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23  
Retrieve Tab Displays. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25  
Settings Tab Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28  
Help Tab Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29  
4
5
6
Backing Up Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30  
How the Backup Function Works. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30  
Backing Up Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30  
Retrieving Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38  
How the Retrieve Function Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38  
Retrieving Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38  
Locking and Unlocking the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43  
Password Protecting the Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43  
Unlocking the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44  
Unlocking the Drive with the WD Security or WD Drive Utilities Software. . . . . . . . . . . . . . . . 45  
Unlocking the Drive with the WD SmartWare Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46  
Unlocking the Drive with the WD Drive Unlock Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47  
TABLE OF CONTENTS – iii  
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Changing Your Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48  
Turning Off the Drive Lock Feature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49  
7
Managing and Customizing the Drive . . . . . . . . . . . . . . . . . . . . . . . . . 50  
Using the WD Quick View Icon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50  
Opening the WD SmartWare Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50  
Checking Drive Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51  
Safely Disconnecting the Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51  
Monitoring Icon Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51  
Setting the Drive Sleep Timer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52  
Registering the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52  
Checking Drive Health . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53  
Erasing the Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54  
Using the Drive Erase Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55  
Using the WD Drive Unlock Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56  
Restoring the WD Software and Disk Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57  
8
Managing and Customizing the Software . . . . . . . . . . . . . . . . . . . . . . 58  
Specifying the Number of Backup Versions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58  
Specifying a Different Retrieved Content Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58  
Checking for Software Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59  
Configuring a Remote Dropbox Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59  
Uninstalling the WD Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61  
Uninstalling on Windows XP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61  
Uninstalling on Windows Vista or Windows 7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61  
Uninstalling on Windows 8. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61  
9
Using the Drive with a Mac . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62  
Reformatting the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62  
Restoring the WD Software and Disk Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62  
10 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63  
Installing, Partitioning, and Formatting the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63  
Frequently Asked Questions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63  
A
Installing the SES Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65  
Installing on Windows XP Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65  
Installing the Driver Automatically . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65  
Installing the Driver Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67  
Installing on Windows Vista Computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69  
Installing the Driver Automatically . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69  
Installing the Driver Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70  
Installing on Windows 7 and Windows 8 Computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72  
TABLE OF CONTENTS – iv  
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B
Compliance and Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . 74  
Regulatory Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74  
FCC Class B Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74  
ICES-003/NMB-003 Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74  
Safety Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74  
CE Compliance For Europe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75  
KC Notice (Republic of Korea only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75  
Environmental Compliance (China). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75  
Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75  
Obtaining Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75  
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76  
GNU General Public License (“GPL”) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76  
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77  
TABLE OF CONTENTS – v  
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About Your WD Drive  
1
Welcome to your My Passport® Slim™ portable hard drive. This drive offers high capacity  
in a sleek portable device. It features ultra-fast USB 3.0 connectivity, local and cloud  
backup, and password protection with hardware encryption to help protect your files  
from unauthorized use.  
This introductory chapter includes the following topics:  
Features  
Kit Contents  
Optional Accessories  
Operating System Compatibility  
Disk Drive Format  
Physical Description  
Registering Your Drive  
Handling Precautions  
Features  
My Passport Slim features a durable metal enclosure, ultra-fast USB 3.0 connectivity,  
automatic and cloud backup, and password protection with hardware encryption. It also  
includes a 3-year limited warranty and protective soft pouch.  
Sleek metal enclosure with high capacity—Our thinnest drive yet, My Passport Slim is  
the ideal companion for your Ultrabook™ or other slim notebook. Thin enough to fit in  
your briefcase, pocket or purse, it lets you travel light with all your digital content.  
Ultra-fast transfer rates—When connected to a USB 3.0 port, My Passport Slim lets  
you access and save files with blazing speed. Reduce transfer time by up to three times  
when compared to USB 2.0 transfer time. (Performance can vary based on your  
hardware and system configuration.)  
Automatic, continuous backup software—The WD SmartWare™ Pro automatic  
backup software works quietly in the background to help protect your data using  
minimal PC resources. Select automatic, continuous backup to instantly back up your  
files. Or select the scheduled backup option to back up your files on your schedule and  
take control of your backup.  
Local and cloud backup—The WD SmartWare Pro software lets you choose where you  
back up your files. Back up files to your My Passport Slim drive or back up files to the  
cloud using Dropbox™. (A Dropbox account is required for cloud backup. Cloud services  
can be changed, terminated, or interrupted at any time and can vary by country.)  
Works great with Windows® 8—The WD Windows 8 app makes it easy to discover the  
digital media stored on your My Passport Slim drive with your Windows 8 computer.  
Your content is automatically displayed and organized so you can easily locate and enjoy  
your photos, videos, and music.  
USB 3.0 and USB 2.0 compatibility—With this single drive you get compatibility with  
the latest USB 3.0 devices and backward compatibility with USB 2.0 devices as well.  
WD Security™ software—Set password protection and hardware encryption for your  
drive to help protect your files from unauthorized use or access.  
ABOUT YOUR WD DRIVE – 1  
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WD Drive Utilities™ software—Register your drive, set the drive sleep timer, run  
diagnostics and more using the WD Drive Utilities software.  
USB-powered—Powered directly from the USB port on your PC. No separate power  
supply is needed.  
Important: For the latest WD product information and news, visit our website at  
http://www.westerndigital.com. For the latest software, firmware, and product  
documentation and information, go to http://support.wd.com/downloads.  
Kit Contents  
As shown in Figure 1, your My Passport Slim drive kit includes the following:  
• My Passport Slim portable hard drive, with the WD Drive Utilities, WD Security,  
and WD SmartWare software plus the WD Smartware Pro software upgrade  
• USB 3.0 cable  
• Quick Install Guide  
Optional Accessories  
For information about optional accessories for WD products, visit:  
US  
http://www.shopwd.com or http://www.wdstore.com  
http://www.shopwd.ca or http://www.wdstore.ca  
http://www.shopwd.eu or http://www.wdstore.eu  
Canada  
Europe  
All others  
Contact WD Technical Support in your region. For a list of Technical Support  
contacts, visit http://support.wd.com and see Knowledge Base answer ID 1048.  
My Passport Slim  
Portable Hard Drive  
USB 3.0 Cable  
Figure 1. My Passport Slim Drive Kit Components  
Quick Install Guide  
ABOUT YOUR WD DRIVE – 2  
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Operating System Compatibility  
Your My Passport Slim drive and the WD Drive Utilities and WD Security software are  
compatible with the following operating systems:  
Windows  
• Windows XP  
Mac OS X  
• Leopard  
• Windows Vista®  
• Snow Leopard  
• Lion  
• Windows 7  
• Windows 8  
• Mountain Lion  
The WD SmartWare software is compatible with the following operating systems:  
• Windows XP  
• Windows Vista  
• Windows 7  
• Windows 8  
Compatibility can vary, depending on hardware configuration and operating system.  
For highest performance and reliability, always install the latest updates and service  
pack (SP). For Windows computers, go to the Start menu and select Windows Update.  
For Mac computers, go to the Apple menu and select Software Update.  
Disk Drive Format  
Your My Passport Slim drive is formatted as a single NTFS partition for compatibility with  
all updated Windows operating systems. If you want to use the drive with a Mac  
computer, see “Reformatting the Drive” on page 62 and “Troubleshooting” on page 63.  
Physical Description  
As shown in Figure 2, the My Passport Slim drive has:  
• A power/activity LED indicator  
• A USB 3.0 interface port  
USB 3.0 Interface Port  
Power/Activity LED  
Figure 2. My Passport Slim Drive  
ABOUT YOUR WD DRIVE – 3  
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Power/Activity LED  
The power/activity LED shows the drive’s power state as follows:  
LED Appearance  
Power State/Activity  
Idle  
On steady  
Fast flashing, approximately 3 times per second  
Slow flashing, approximately every 2.5 seconds  
Activity  
System standby  
USB 3.0 Interface  
USB 3.0 supports data transfer rates up to 5 Gb/s. USB 3.0 is backward compatible  
with USB 2.0. Connection to a USB 2.0 port transfers data at the port speed—up to  
480 Mb/s.  
Registering Your Drive  
Always register your My Passport Slim drive to get the latest updates and special offers.  
You can easily register your drive using the WD Drive Utilities software, as described in  
“Registering the Drive” on page 52. Another way is to register online at  
http://register.wd.com.  
Handling Precautions  
WD products are precision instruments and must be handled with care during unpacking  
and installation. Rough handling, shock, or vibration can damage drives. Always observe  
the following precautions when unpacking and installing your external storage product:  
• Do not drop or jolt the drive.  
• Do not move the drive during activity.  
ABOUT YOUR WD DRIVE – 4  
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Connecting the Drive and Getting Started  
2
This chapter provides instructions for connecting the drive and installing the WD Drive  
Utilities, WD Security, and WD SmartWare software on your computer. It includes the  
following topics:  
Connecting the Drive  
Getting Started with the WD Software  
Connecting the Drive  
1. Turn on your computer.  
2. Connect the drive to your computer as shown in Figure 3.  
3. Verify that the drive appears in your computer's file management utility listing.  
4. If a Found New Hardware screen appears, click Cancel to close it. The WD software  
installs the proper driver for your drive.  
Your My Passport drive is now ready to use as an external storage device. You can  
enhance its capabilities by installing the WD software that is on the drive:  
• WD Drive Utilities  
• WD Security  
• WD SmartWare  
Figure 3. Connecting the My Passport Drive  
CONNECTING THE DRIVE AND GETTING STARTED – 5  
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Getting Started with the WD Software  
1. Double-click the WD Apps Setup file that appears in the listing for the drive in your  
computer’s file management utility to display the WD Apps Setup Wizard:  
2. Click Next to display the End User License Agreement.  
3. Read the license agreement and select the I accept the terms... check box to  
accept the agreement and activate the Next button.  
4. Click Next to display the Custom Setup dialog:  
5. On the Custom Setup dialog:  
a. Select an application name to see a brief description of the application:  
•
•
•
WD Drive Utilities  
WD Security  
WD SmartWare  
b. Clear the check box for any application that you do not want to install.  
c. Select or clear the installation option check boxes for each application:  
•
•
Create Desktop Shortcut  
Launch Application  
d. Click Next to install the selected applications and options.  
CONNECTING THE DRIVE AND GETTING STARTED – 6  
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6. Wait for the installation to complete:  
7. When the installation completes, click Finish to exit the WD Apps Setup Wizard:  
8. Depending on your selections:  
•
•
•
Installing the WD Drive Utilities software with the Launch Application option  
displays the WD Drive Utilities screen (see Figure 4 on page 8 and “Managing  
and Customizing the Drive” on page 50).  
Installing the WD Security software with the Launch Application option displays  
the WD Security screen (see Figure 5 on page 8 and “Locking and Unlocking the  
Drive” on page 43).  
Installing the WD SmartWare software displays the Upgrade to WD SmartWare  
Pro screen for activating your free software upgrade (see Figure 6 on page 9 and  
proceed to step 9).  
CONNECTING THE DRIVE AND GETTING STARTED – 7  
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Figure 4. WD Drive Utilities Screen  
Figure 5. WD Security Screen  
CONNECTING THE DRIVE AND GETTING STARTED – 8  
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Figure 6. Upgrade to WD SmartWare Pro Screen  
9. The WD SmartWare Pro software upgrade extends the backup function to non-WD  
drives, unsupported WD drives, and a remote Dropbox folder. Activating your free  
upgrade installs the WD SmartWare Pro software on this computer and provides  
email delivery of an activation code that you can use to install it on two other  
computers.  
a. Type your first name in the First Name box.  
b. Type your last name in the Last Name box.  
c. Type your email address in the Email Address box.  
d. Click Activate to complete the upgrade and display the Activation Result  
message:  
CONNECTING THE DRIVE AND GETTING STARTED – 9  
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e. Click OK to display the Select Backup Source and Backup Target screen:  
Note: At this point, the WD SmartWare Pro software is installed. If you want to  
skip the setup procedure for your initial backup for now, click the X close  
window icon in the upper-right corner of the Select Backup Source and  
Backup Target screen. Otherwise proceed to step 10.  
10. In the Backup Source area of the Select Backup Source and Backup Target screen,  
select the device that has the files you want to back up:  
a. Use the backup source selector to specify whether you want to back up files  
from a local hard drive or from a remote Dropbox folder:  
•
•
By default, the computer option is selected and the computer icon signifies  
that the backup source device will be either an internal hard drive or drive  
partition, or a local direct-attached external hard drive:  
Selecting the Dropbox option displays the Dropbox Login Required dialog for  
configuring your Dropbox account for access by the WD SmartWare Pro  
software:  
You must configure your Dropbox account for access by the WD SmartWare  
Pro software before you can use it as a backup source device. See step 4 of  
“Configuring a Remote Dropbox Account” on page 60.  
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•
After configuring your Dropbox account for access by the WD SmartWare Pro  
software, the Dropbox icon signifies that the backup source device will be  
your remote Dropbox folder:  
b. If the selected backup source has more than one internal hard drive or drive  
partition, or external hard drives, use the backup source device selector to select  
the one that you want to back up:  
11. In the Backup Target area of the Select Backup Source and Backup Target screen:  
a. If you have more than one backup target device connected to your computer,  
select the one that you want to back up files to:  
b. Verify that a light-blue highlight surrounds the selected device.  
c. If you select Dropbox as your backup target device, use the Dropbox Login  
Required dialog for configuring your Dropbox account for access by the  
WD SmartWare Pro software:  
You must configure your Dropbox account for access by the WD SmartWare Pro  
software before you can use it as a backup target device. See step 4 of  
“Configuring a Remote Dropbox Account” on page 60.  
d. If the selected backup target device has more than one drive partition or network  
share, use the backup target device selector under the device icon to select the  
one that you want to use:  
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12. Click Next on the Select Backup Source and Backup Target screen to display the  
Select Backup Plan screen:  
13. On the Select Backup Plan screen:  
a. Select the option for the type of backup that you want to run:  
•
Category Backup—Finds and backs up all of the files of the selected  
categories on the backup source device.  
•
File Backup—Backs up files or folders that you select from a folder view of  
the backup source device.  
b. Click Next to display the initial Select Backup Frequency screen:  
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14. On the initial Select Backup Frequency screen:  
a. Select the option for when you want to scan the backup source device and  
automatically back up any existing file that is changed or new file that is added:  
•
•
Continuous Backup—Runs all the time  
Scheduled Backup—Runs only on specified days at specified times  
b. If you selected the Scheduled Backup option, select the Hourly, Daily, or  
Monthly option and use the check boxes and selection boxes to schedule your  
backups:  
Selecting . . . Performs a backup . . .  
Hourly  
Daily  
Every hour, on the hour.  
On the selected days of the week, at the selected time:  
a. Select or clear the Days check boxes to specify the days of the  
week that you want to run your backup.  
b. Use the at selection box to specify the time of day that you  
want to run your backup.  
Monthly  
On the selected day of the month, at the selected time:  
a. Use the Every selection box to specify which occurrence of the  
day that you want to run your backup—First, Second, Third,  
Fourth, or Last.  
b. Use the Day selection box to specify the day of the week that  
you want to run your backup.  
c. Use the at selection box to specify time of day that you want to  
run your backup.  
c. Click Next to display the initial Backup screen. The initial Backup screen display  
depends on the type of backup you selected at step 13 on page 12. (See Figure 7  
on page 14.)  
15. On the initial Backup screen you can either:  
•
Run your first backup—See “Backing Up Files” on page 30 before clicking  
Enable Backup.  
•
Click Skip Backup to skip the backup.  
16. Click OK to close the Backup Plan configuration complete dialog:  
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Note: The initial Backup screens only  
appear one time—when you  
install the WD SmartWare  
software on your computer.  
After that, launching the  
software displays the Home  
screen so you can choose  
what you want to do.  
Initial Category Backup Screen  
Initial File Backup Screen  
Figure 7. Initial Backup Screens  
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WD SmartWare Software Functional Overview  
3
This chapter provides a brief functional overview of the WD SmartWare software. It  
includes the following topics:  
Home Tab Display  
Backup Tab Displays  
Retrieve Tab Displays  
Settings Tab Display  
Help Tab Display  
All operational features and capabilities of the WD SmartWare software are presented in  
five tab-selected screen displays where:  
The . . . tab display  
Provides . . .  
Home  
Device icons and content gauges showing the total capacity and  
category structure of the selected backup source device and each  
available backup target device.  
If the selected backup source device has more than one internal  
hard drive or multiple hard drive partitions, or if an available backup  
target device has multiple partitions or network shares, the  
WD SmartWare software displays a selector box that you can use to  
specify the one you want to work with.  
See “Home Tab Display” on page 16.  
Backup  
One of two backup dialogs, depending on the backup mode that  
you select:  
•
The by-category dialog provides content gauges showing the  
total capacity and category structure of the selected backup  
source and backup target devices.  
•
The by-file dialog provides a folder view of the selected backup  
source device for selecting the files and folders that you want to  
back up.  
See “Backup Tab Displays” on page 23.  
Three full-screen dialogs for selecting the:  
Retrieve  
•
•
•
Backed up volume that you want to retrieve files from  
Destination where you want to copy the retrieved files  
Files that you want to retrieve  
See “Retrieve Tab Displays” on page 25.  
(Continued)  
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The . . . tab display  
Provides . . .  
Settings  
Buttons for opening dialogs to:  
•
Specify the number of backup versions that you want to keep  
for each file  
•
•
•
Specify a different destination folder for retrieved files  
Automatically check for WD SmartWare software updates  
Configure a remote Dropbox folder for access by the  
WD SmartWare Pro software  
See “Settings Tab Display” on page 28.  
Instant access to:  
Help  
•
Detailed information about backing up and retrieving files and  
making your software setup selections  
•
WD Customer Support and software update services  
See “Help Tab Display” on page 29.  
In each display, the WD SmartWare software changes the names and graphic images to match  
the hardware configuration of the connected devices.  
Note: In addition to the detailed Help tab information, each WD SmartWare  
display provides easy access to abbreviated online help to quickly guide  
you through your backup, retrieve, and settings tasks. Whenever you are  
uncertain about what to do, just click the info/online help icon in the  
upper-right corner of the display:  
To close the info/online help screen after reading the online help, click the X icon  
in the upper-right corner of the help screen.  
Home Tab Display  
Use the Home tab display to view device content gauges and select:  
•
•
The source device or drive partition that has the files you want to back up  
The target device or device partition/network share that you want to back up files  
to or retrieve files from  
See Figure 8 on page 17 and Table 1 on page 18 for a brief functional description of the  
Home tab display.  
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Backup Target  
Device Icons  
Computer Icon  
Backup Source  
Selector  
Backup Source  
Device Selector  
Backup Source  
Content Gauge  
Backup Target  
Content Gauges  
Figure 8. Home Tab Display  
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Table 1. Home Tab Functional Description  
Display Component  
Description  
Not shown in Figure 8 on page 17:  
Activation code required  
icon  
Signifies that the device is either a non-WD device or an  
unsupported WD device that requires a valid activation code and  
upgrade to the WD SmartWare Pro software for access.  
Backup source Dropbox  
icon  
Not shown in Figure 8 on page 17:  
Signifies that you have selected the Dropbox option for backup  
operations.  
Right-clicking the icon and selecting Select Account displays the  
Dropbox login required dialog for configuring your Dropbox  
account for access by the WD SmartWare Pro software:  
Backup source computer Signifies that you have selected the computer option for backup  
icon  
operations and provides the name of the selected drive or drive  
partition.  
Right-clicking the icon displays a menu with the following options:  
•
•
Open—Displays the computer’s file management utility listing.  
Properties—Displays the Windows System Properties dialog  
for the selected drive or drive partition.  
(Continued)  
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Table 1. Home Tab Functional Description (Continued)  
Display Component  
Description  
Backup source content  
gauge  
The content gauge for the selected backup source device shows  
all of the files that are available for a category-type backup against  
a blue background in six categories where:  
This file category  
Includes files with these extensions  
Documents  
.doc, .txt, .htm, .html, .ppt, .xls, .xml, and  
other document extensions  
Mail  
.mail, .msg, .pst., and other mail  
extensions  
Music  
Movies  
Pictures  
Other  
.mp3, .wav, .wma, and other music  
extensions  
.avi, .mov, .mp4, and other movie  
extensions  
.gif, .jpg, .png, and other picture  
extensions  
Others that do not belong in the five main  
categories  
For a complete list of all included file extensions, search for answer  
ID 3644 in the WD Knowledge Base at http://support.wd.com.  
Note that:  
•
The System category, shown against a dark gray background,  
includes all of your operating system files that are not available  
for a category-type backup, including: system files, program  
files, applications, working files like .tmp and .log files, and any  
files that are stored in a Temp folder.  
When you select and run a file-type backup, the name of the  
System category changes to Excluded and it then includes all  
of the files that were not included in your file backup.  
•
The Retrieved category, also shown against a dark gray  
background, includes the files that you have retrieved from a  
prior backup. They, too, are not available for a category-type  
backup.  
•
•
The Additional Files category on the content gauge for your  
backup target device shows the system files and hidden files  
that your operating system put there when you installed the  
device.  
Because they change so frequently, Outlook .pst files are only  
backed up once every 24 hours for a continuous backup. This  
exclusion does not apply to other mail application files. For a  
scheduled backup, Outlook .pst files are backed up according  
to the schedule.  
•
Hovering the pointer over a category displays the number of  
files in the category.  
(Continued)  
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Table 1. Home Tab Functional Description (Continued)  
Display Component  
Description  
Backup source device  
selector  
When the computer option is selected, lists all of your computer’s  
internal hard drives, hard drive partitions, and direct-attached  
drives that are available as a backup source device.  
Backup source selector  
Provides options for selecting the type of source device you want  
to back up:  
•
Selecting the computer option displays your computer icon  
and lists all of your computer’s internal hard drives, hard drive  
partitions, and direct-attached drives in the device selector.  
•
Selecting the Dropbox option displays the Dropbox icon and  
hides the device selector.  
Backup target content  
gauge  
After installing the WD SmartWare software—before running your  
first backup or copying any files to the device—the backup target  
content gauge shows only a small number of files in the Additional  
Files category. These are the system files and hidden files that your  
computer’s operating system put there when you installed the  
device.  
After running a backup or copying files to the device, the backup  
target content gauge shows:  
•
All of the files that have been backed up in the same categories  
as the content gauge for the backup source device (see  
“Backup source content gauge” on page 19)  
•
Any other files that you have copied or saved to the device in  
the Additional Files category  
Backup target device icon Provides the name of the backup target device connected to your  
computer.  
If you have more than one supported device connected to your  
computer, left-click the one that you want to use for backup and  
retrieve functions. The WD SmartWare software highlights your  
selection with a light-blue background:  
Selected My Passport Drive  
(Continued)  
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Table 1. Home Tab Functional Description (Continued)  
Display Component  
Description  
Backup target device icon Right-clicking a direct-attached drive icon displays a menu with the  
(continued)  
following options:  
•
Open—Displays the device listing in your computer’s file  
management utility  
•
•
Properties—Displays the Windows Drive Properties dialog  
Safely remove—Prepares your system to disconnect the drive  
Note: The Safely remove option is not available for  
non-WD drives.  
Right-clicking a network-attached device icon displays a menu  
with the following options:  
•
•
Open—Displays the device listing in your computer’s file  
management utility  
Dashboard—Displays the Web interface for configuring the  
device  
•
•
Map—Displays the Windows Map Network Drive dialog  
Create Shortcut—Adds a shortcut to the device to your  
desktop display  
•
•
Alerts—Displaysthe WD SmartWare WD Alerts reports  
Properties—Displays the Device Details and Troubleshooting  
information for the device  
Right-clicking the Dropbox folder icon displays a link to the  
Dropbox Login Required dialog for configuring your Dropbox  
account for access by the WD SmartWare Pro software.  
Backup target device  
selector  
Not shown in Figure 8 on page 17:  
The backup target device selector appears under the icon for each  
supported backup target device that has more than one drive  
partition or network share. The drive partition or network share that  
you select is the target for subsequent backup operations and the  
source for subsequent retrieve operations.  
(Continued)  
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Table 1. Home Tab Functional Description (Continued)  
Display Component  
Description  
Device display scroll  
pointers  
Not shown in Figure 8 on page 17:  
Scroll Pointers  
One installation of the WD SmartWare software supports as many  
external devices as you system can handle. When the number of  
connected devices exceeds the display capacity, the  
WD SmartWare software displays left/right device display scroll  
pointers so you can see them all.  
Device locked icon  
Not shown in Figure 8 on page 17:  
Signifies that the device is password protected and locked.  
Free trial countdown icon Not shown in Figure 8 on page 17:  
Signifies that non-WD devices, unsupported devices, and a remote  
Dropbox folder are being accessed by a 30-day free trial of the  
WD SmartWare Pro software upgrade.  
Login required icon  
Not shown in Figure 8 on page 17:  
Signifies that a valid login user name and password are required to  
access secured network-attached storage devices.  
No writable partition icon Not shown in Figure 8 on page 17:  
Appears when the WD SmartWare software cannot find a valid  
volume or share on the device. You must configure the device  
before you can select it for WD SmartWare backup and retrieve  
functions.  
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Backup Tab Displays  
The WD SmartWare software provides one of two different Backup tab displays,  
depending on how you want to select files to back up:  
•
•
By category—As shown in the content gauges  
By file—As shown in the folder structure of the selected backup source device  
Use the WD SmartWare Backup tab displays to select the files or categories of files that  
you want to back up and control the backup operation.  
See Figure 9 and Table 2 on page 24 for a brief functional description of the Backup tab  
displays.  
Backup by Category Display  
Backup by Files Display  
Backup Source  
Content Gauge  
Backup Target  
Content Gauge  
Advanced Backup Area  
Category/FileBackup  
Toggle Button  
Set Backup Frequency  
Button  
Enable/DisableBackup  
Toggle Button  
Figure 9. Backup Tab Displays  
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Table 2. Backup Tab Functional Description  
Display Component  
Description  
In category mode, the initial/default configuration of the  
Advanced backup area  
WD SmartWare software is to back up all categories of your files. In  
this configuration, the advanced backup area is blank.  
Clicking Advanced View displays a backup files selection box that  
you can use to specify the categories of files that you want to back  
up:  
Clicking Apply Changes in the backup files selection box creates a  
custom backup plan and updates the content gauges.  
Clicking Switch to File Backup displays a folder structure view  
that you can use to specify individual files or folders that you want  
to back up:  
Note: The folder structure view displaces the backup  
source device content gauge on the Backup tab  
display.  
In file mode, the initial/default configuration of the WD SmartWare  
software is with none of the files/folders selected for backup. After  
selecting the files or folders that you want to back up, clicking:  
•
Apply Changes creates a custom backup plan using your  
recent selections  
•
Revert clears your recent selections and redisplays the prior  
applied configuration  
(Continued)  
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Table 2. Backup Tab Functional Description (Continued)  
Display Component  
Description  
Backup schedule  
reminder button  
Not shown in Figure 9 on page 23:  
For scheduled backups, clicking the button displays a status  
dialog that:  
•
Shows the date and time of your next scheduled backup, the  
last backup that might have been missed, and the last  
completed backup  
•
Provides a Backup Now button for bypassing the schedule  
and running the backup now  
Backup source content  
gauge  
Same as the content gauge for the backup source device on the  
Home tab display. (See “Backup source content gauge” on  
page 19.)  
Backup target content  
gauge  
Same as the content gauge for the backup target device on the  
Home tab display. (See “Backup target content gauge” on  
page 20.)  
Category/File Backup  
toggle button  
Switches the backup mode between categories and files:  
•
Category mode—Backs up files according to their categories,  
as shown in the content gauges.  
The button name is Switch to File Backup when the backup  
mode is category.  
•
File mode—Backs up files according to their folder structure on  
the selected backup source drive.  
The button name is Switch to Category Backup when the  
backup mode is file.  
Enable/Disable Backup  
toggle button  
Starts and stops the backup.  
Set Backup Frequency  
button  
Opens the Set Backup Frequency dialog for selecting either  
continuous or scheduled backups. A continuous backup runs all  
the time. A scheduled backup runs only on specified days at  
specified times.  
Retrieve Tab Displays  
Three WD SmartWare software Retrieve tab displays guide you through the tasks for  
finding backup files and copying them to the selected backup source device:  
•
•
•
Selecting the backup volume to retrieve from  
Selecting the destination for retrieved files  
Selecting the files to retrieve from the selected backup target device  
See Figure 10 and Table 3 on page 26 for a brief functional description of the Retrieve  
tab displays.  
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Backed Up Volumes Selection Box  
Select a Volume to Retrieve From Display  
Retrieve Destination Option Buttons  
Change Retrieve Folder Box  
and Browse Button  
Select a Destination for Retrieved Files Display  
Retrieve Files Option Buttons  
Retrieve Some Files Selection Box  
Start Retrieving/Cancel Retrieving  
Toggle Button  
Select Content to Retrieve Display  
Figure 10. Retrieve Tab Displays  
Table 3. Retrieve Tab Functional Description  
Display Component  
Description  
Backed Up Volumes  
selection box  
Lists the backed up volumes that are available to retrieve files from  
on the selected backup target device.  
You must select a backup volume before you can click Next to  
continue with the retrieve operation.  
Change retrieve folder box By default, the WD SmartWare software creates and uses a folder  
and Browse button  
named Retrieved Contents in the My Documents folder for your  
user name. If you want to specify a different folder, use the Browse  
function and click Apply.  
(Continued)  
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Table 3. Retrieve Tab Functional Description (Continued)  
Display Component  
Description  
Retrieve destination  
option buttons  
Specify where you want to copy the files retrieved from the  
selected backup target device:  
•
To the Original Places copies the retrieved files to the same  
location that they were backed up from.  
•
To a Retrieved Content Folder copies all of the retrieved files  
to a single folder.  
Retrieve files option  
buttons  
By default, the Retrieve Some Files option is selected and the  
WD SmartWare software displays the Retrieve Some Files  
selection box that you can use to find and retrieve only selected  
files or folders.  
Selecting the Retrieve All Files option closes the Retrieve Some  
Files selection box and the WD SmartWare software retrieves all of  
the files from the selected backup volume on the selected backup  
target device.  
Retrieve some files  
selection box  
Displays all of the files from the selected backed up volume in a  
folder structure with check boxes for selecting individual files or  
folders:  
Start/Cancel Retrieving  
toggle button  
Controls retrieve operations by starting and canceling the retrieve.  
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Settings Tab Display  
See Figure 11 and Table 4 for a brief functional description of the Settings tab display.  
Figure 11. Settings Tab Display  
Table 4. Settings Tab Functional Description  
Display Component  
Description  
Dropbox Account button  
Displays the Dropbox Account dialog for configuring a remote  
Dropbox folder for access by the WD SmartWare Pro software.  
File History button  
Displays the Set File History dialog for specifying the number of  
backup versions that you want to keep for each file.  
Retrieve Folder button  
Displays the Set Retrieve Folder dialog for specifying a different  
destination folder for retrieved files.  
Software Updates button Displays the Software Updates dialog for enabling/disabling the  
option that automatically checks for software updates.  
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Help Tab Display  
The WD SmartWare Help tab display provides quick access to Learning Center topics  
and links to online support services.  
See Figure 12 and Table 5 for a brief functional description of the Help tab display.  
Learning Center  
Topic Buttons  
Contact Us Link  
WD Store Link  
Online User Manuals Link  
Support Link  
Figure 12. Help Tab Display  
Table 5. Help Tab Functional Description  
Display Component  
Description  
Contact Us link  
Uses your Web browser to connect to the WD Service & Support  
Contact Us page at http://support.wd.com/contact.  
Learning Center topic  
buttons  
Provide links to display the main Learning Center help topics:  
•
•
•
•
Overview  
Backup  
Retrieve  
Manage & Customize  
Online User Manuals link  
Uses your Web browser to connect to the user manual page for  
WD SmartWare software at  
http//www.wd.com/wdproducts/wdsmartware/um.asp.  
Support link  
Uses your Web browser to connect to the WD Service & Support  
Home page at http://support.wd.com.  
WD Store link  
Uses your Web browser to connect to the WD online store at  
http://store.westerndigital.com/store/wdus.  
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Backing Up Files  
4
This chapter includes the following topics:  
How the Backup Function Works  
Backing Up Files  
How the Backup Function Works  
The WD SmartWare software automatically backs up all your important files to the  
selected backup target device—music, movies, photos, documents, email, and other  
files. Continuous backup instantly makes a second copy whenever you add or change a  
file on the selected backup source device. Scheduled backups run on the days and  
times you select.  
After the WD SmartWare software categorizes the different types of files on the selected  
backup source device, clicking the Enable Backup button backs all of them up to the  
selected backup target device. Or you can select specific files, folders, or categories of  
files to back up.  
After performing a backup, the WD SmartWare software protects your files by backing  
up any:  
• New file that is created on or copied to the selected backup source device  
• Existing file that is changed in any way  
This protection is automatic—the WD SmartWare software does it for you without any  
action on your part—just leave the backup source and target devices connected to your  
computer.  
Note: Backup protection is automatic for as long as the backup source and target  
devices are connected to your computer. Then, whenever you disconnect and  
reconnect either device, the WD SmartWare software rescans the backup source  
device for new or changed files and resumes automatic backup protection.  
Backing Up Files  
1. In the Backup Source area of the Home screen, select the device that has the files  
you want to back up:  
a. Use the backup source selector to specify whether you want to back up files  
from a local hard drive or from a remote Dropbox folder:  
•
By default, the computer option is selected and the computer icon signifies  
that the backup source device will be either an internal hard drive or drive  
partition, or a local direct-attached external hard drive:  
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•
Selecting the Dropbox option displays the Dropbox icon to signify that the  
backup source device will be a remote Dropbox folder:  
b. If the selected backup source device has more than one internal hard drive,  
multiple drive partitions, or external hard drives, use the backup source device  
selector to select the one that you want to back up:  
2. In the Backup Target area of the Home screen:  
a. If you have more than one backup target device connected to your computer,  
select the one that you want to back up files to:  
Selected My Passport Drive  
b. Verify that a light-blue background highlights the selected device.  
c. If the selected backup target device has more than one drive partition or network  
share, use the backup target device selector under the device icon to select the  
one that you want to use:  
3. Click the Backup tab to display the Backup screen (see Figure 9 on page 23).  
4. The initial/default configuration of the WD SmartWare software is for continuous  
backups. If you want to configure scheduled backups, click Set Backup Frequency  
to display the Set Backup Frequency dialog:  
5. On the Set Backup Frequency dialog:  
a. Select the Scheduled Backup option.  
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b. Select the Hourly, Daily, or Monthly option and use the check boxes and  
selection boxes to schedule your backups:  
Selecting . . . Performs a backup . . .  
Hourly  
Daily  
Every hour, on the hour.  
On the selected days of the week, at the selected time:  
a. Select or clear the Days check boxes to specify the days of the  
week that you want to run your backup.  
b. Use the at selection box to specify the time of day that you  
want to run your backup.  
Monthly  
On the selected day of the month, at the selected time:  
a. Use the Every selection box to specify which occurrence of the  
day that you want to run your backup—First, Second, Third,  
Fourth, or Last.  
b. Use the Day selection box to specify the day of the week that  
you want to run your backup.  
c. Use the at selection box to specify time of day that you want to  
run your backup.  
d. Click OK to save your schedule and close the Set Backup Frequency dialog.  
6. On the Backup screen:  
IF you want to back up . . . on the  
selected backup source device,  
All of the categories of files  
Selected categories of files  
All of the files and folders  
THEN . . .  
Proceed to step 7.  
Skip to step 8 on page 33.  
Skip to step 9 on page 35.  
Skip to step 10 on page 36.  
Selected files and folders  
7. To back up all of the categories of files on the selected backup source device:  
a. Verify that the backup mode is category and that Ready to perform category  
backup appears at the upper-left corner of the Backup screen.  
If the backup mode is file and Ready to perform file backup appears there, click  
the Switch to Category Backup button and OK at the Switching Backup Plan  
prompt.  
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b. Click Advanced View to open the backup by categories selection box and verify  
that the check boxes for all six categories are selected:  
c. Select any cleared check boxes and then click Apply Changes to create a  
custom backup plan and refresh the content gauges.  
d. Click Enable Backup to begin backing up all categories of files on the backup  
source device, at the specified backup frequency, and skip to step 11 on page 37.  
Note: If you configured a scheduled backup at step 5 on page 31, the  
WD SmartWare software adds a backup schedule reminder button to the  
Backup screen:  
Clicking the reminder button displays the Scheduled Backup Status  
dialog that shows the date and time of your next scheduled backup, the  
last backup that might have been missed, and the last completed backup:  
Click Back Up Now if you want to bypass the schedule and run the  
backup now.  
8. To backup selected categories of files on the selected backup source device:  
a. Verify that the backup mode is category and that Ready to perform category  
backup appears at the upper-left corner of the Backup screen.  
If the backup mode is file and Ready to perform file backup appears there, then  
click the Switch to Category Backup button and OK at the Switching Backup  
Plan prompt.  
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b. Click Advanced View to open the backup by categories selection box:  
c. In the backup by categories selection box:  
•
Clear the check boxes for the categories of files that you want to exclude  
from the backup.  
•
Select the check boxes for the categories of files that you want to include in  
the backup.  
d. Click Apply Changes to create a custom backup plan and refresh the content  
gauges.  
e. Click Enable Backup to begin backing up the selected categories of files on the  
selected backup source device, at the specified backup frequency, and skip to  
step 11 on page 37.  
Note: If you configured a scheduled backup at step 5 on page 31, the  
WD SmartWare software adds a backup schedule reminder button to the  
Backup screen:  
Clicking the reminder button displays the Scheduled Backup Status  
dialog that shows the date and time of your next scheduled backup, the  
last backup that might have been missed, and the last completed backup:  
Click Back Up Now if you want to bypass the schedule and run the  
backup now.  
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9. To back up all of the files and folders on the selected backup source device:  
a. Verify that the backup mode is file and that Ready to perform file backup appears  
at the upper-left corner of the Backup screen.  
If the backup mode is category and Ready to perform category backup appears  
there, then click the Switch to File Backup button and OK at the Switching  
Backup Plan prompt.  
b. In the backup by files selection box, select the check box for the backup source  
device:  
c. Open the folder structure and verify that selecting the check box for the backup  
source device automatically selected the check boxes for all of the files and  
folders on the device:  
d. Click Apply Changes to create a custom backup plan using your selections.  
Note: Clicking Revert clears your recent selections and redisplays the prior applied  
configuration.  
e. Click Enable Backup to begin backing up all of files and folders on the selected  
backup source devices, at the specified backup frequency, and skip to step 11 on  
page 37.  
Note: If you configured a scheduled backup at step 5 on page 31, the  
WD SmartWare software adds a backup schedule reminder button to the  
Backup screen:  
Clicking the reminder button displays the Scheduled Backup Status  
dialog that shows the date and time of your next scheduled backup, the  
last backup that might have been missed, and the last completed backup:  
Click Back Up Now if you want to bypass the schedule and run the  
backup now.  
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10. To backup selected files or folders from the selected backup source device:  
a. Verify that the backup mode is file and that Ready to perform file backup appears  
at the upper-left corner of the Backup screen.  
If the backup mode is category and Ready to perform category backup appears  
there, then click the Switch to File Backup button and OK at the Switching  
Backup Plan prompt.  
b. In the backup by files selection box, open the folder structure:  
c. Select the check boxes for the individual files or folders that you want to back up.  
Note that selecting a folder check box automatically selects all of the subfolders  
and files in the folder.  
d. Click Apply Changes to create a custom backup plan using your selections.  
Note: Clicking Revert clears your recent selections and redisplays the prior applied  
configuration.  
e. Click Enable Backup to begin backing up the selected files or folders on the  
selected backup source device, at the specified backup frequency, and proceed  
to step 11 on page 37.  
Note: If you configured a scheduled backup at step 5 on page 31, the  
WD SmartWare software adds a backup schedule reminder button to the  
Backup screen:  
Clicking the reminder button displays the Scheduled Backup Status  
dialog that shows the date and time of your next scheduled backup, the  
last backup that might have been missed, and the last completed backup:  
Click Back Up Now if you want to bypass the schedule and run the  
backup now.  
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11. During the backup:  
• A progress bar and message indicate the amount of data that has been backed  
up.  
• For a category backup:  
- The blue background for categories of files in the content gauge for the backup  
source device changes to yellow/amber for all of the files that have not yet  
been backed up.  
- The gray background for categories of files in the content gauge for the  
backup target device changes to blue as the backup completes.  
• You can do other things with your computer, as the WD SmartWare software  
backs up your files in the background.  
• The Enable Backup toggle button changes to Disable Backup for disabling the  
backup.  
12. Appearance of a backup successfully finished message means that the backup  
completed normally.  
If any files could not be backed up, the WD SmartWare software displays a:  
• Caution message indicating the number of files involved  
• View link that you can click to see a list of the files and the reasons they were not  
backed up  
Some applications and running processes can keep files from being backed up. If  
you cannot determine why some of your files were not backed up, try:  
• Saving and closing all of your open files  
• Closing all running applications—including your email program and Web browser  
Appearance of a Caution message indicating that the backup target  
device is full means that there is not enough free space on the  
device to complete the backup. The best long-term solution would  
be to relegate the device to long-term archive storage and:  
Important:  
a. Click the Help tab.  
b. Click the WD Store link to view the Western Digital Online Store  
website.  
c. Click External Hard Drives and select the best drive to suit your  
future requirements.  
13. If you clicked Disable Backup at step 11, the disable backup confirmation prompt  
reminds you that the WD SmartWare software runs your backup job in the  
background so you can continue using your computer for other things during the  
backup.  
To continue, click either:  
• No to disregard your request and do not disable the backup  
• Yes to follow through with your request and disable the backup  
14. If you backed up files by category and the backup source device has more than one  
internal hard drive or multiple drive partitions, repeat the backup procedure for each  
one.  
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Retrieving Files  
5
This chapter includes the following topics:  
How the Retrieve Function Works  
Retrieving Files  
How the Retrieve Function Works  
The WD SmartWare software makes it easy for you to retrieve backed up files from your  
backup target device and copy them to either:  
• Their original locations on the backup source device  
• A special retrieve content folder  
Retrieve is generally a five-step process:  
1. On the Home screen, select:  
•
The retrieve destination device—the backup source device that you want to copy  
retrieved files to  
•
The retrieve source device—the backup target device that has the files you want  
to retrieve  
2. Select the backed up volume on the retrieve source device that you want to retrieve  
files from.  
3. Specify the destination where you want to copy the retrieved files—either their  
original locations on the backup source device or a special retrieve content folder.  
4. Specify what you want to retrieve—either individual files and folders, or everything.  
5. Retrieve the files.  
Retrieving Files  
1. In the Backup Source area of the Home screen, select the retrieve destination  
(backup source) device that you want to copy retrieved files to:  
a. Use the backup source selector to specify whether you want to copy retrieved  
files to a local hard drive or to a remote Dropbox folder:  
•
By default, the computer option is selected and the computer icon signifies  
that the retrieve destination will be either an internal hard drive or drive  
partition, or a local direct-attached external hard drive:  
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•
Selecting the Dropbox option displays the Dropbox icon to signify that the  
retrieve destination will be a remote Dropbox folder:  
b. If the selected retrieve destination device has more than one internal hard drive or  
drive partition, or multiple external hard drives, use the backup source device  
selector to specify the one that you want to copy retrieved files to:  
2. In the Backup Target area of the Home screen:  
a. If you have more than one backup target device connected to your computer,  
select the one that you want to retrieve files from:  
Selected My Passport Drive  
b. Verify that a light-blue background highlights the selected device.  
c. If the selected device has more than one drive partition or network share, use the  
backup target device selector under the device icon to specify the one that you  
want to use:  
3. Click the Retrieve tab to display either the:  
•
•
Select a destination for retrieved files dialog  
Select a volume to retrieve from dialog  
(See Figure 10 on page 26.)  
IF you have . . .  
THEN the WD SmartWare software displays the . . .  
Created a single backup  
on the selected retrieve  
source (backup target)  
device from the selected  
retrieve destination  
Select a destination for retrieved files dialog:  
(backup source) device,  
Proceed to step 4 on page 40.  
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IF you have . . .  
THEN the WD SmartWare software displays the . . .  
Created multiple backup  
volumes on the selected  
retrieve source  
Select a volume to retrieve from dialog with the available  
volumes listed in the Backed Up Volumes selection box:  
(backup target) device  
from either:  
• Different internal hard  
drives or hard drive  
partitions on the  
backup source device  
In this case:  
• Different backup  
source devices  
a. In the Backed Up Volumes selection box, select the  
volume that you want to retrieve files from.  
b. Click Next to display the Select a destination for  
retrieved files dialog.  
c. Proceed to step 4.  
Not run a backup on the  
selected retrieve source  
(backup target) device,  
The Select a volume to retrieve from dialog with nothing listed  
in the Backed Up Volumes selection box:  
You cannot retrieve files from a device that does not have a  
backup volume. Click the Home tab and return to step 2 on  
page 38 to select the device that has the files you want to  
retrieve.  
4. On the Select a destination for retrieved files dialog:  
IF you want to copy your  
retrieved files to . . .  
THEN select the . . . option.  
Their original locations on the To the Original Places  
selected retrieve destination  
(backup source) device,  
Note: The To the Original Places option is not available if  
you selected a backup volume from a different  
backup source device or a remote Dropbox folder  
at step 3 on page 39.  
A retrieved content folder,  
To a Retrieved Content Folder  
The default folder is Retrieved Contents in the My  
Documents folder for your user name.  
If you want to specify a different folder:  
a. Click Browse and use the browse function to  
identify the new folder.  
b. Click Apply.  
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5. Click Next to display the Select content to retrieve... dialog.  
IF you want to retrieve . . .  
from the selected backed  
up volume  
THEN select the . . .  
All of the files  
Retrieve All Files option and skip to step 7 on page 41.  
Selected files or folders  
Retrieve Some Files option to open the Retrieve Some  
Files selection box and proceed to step 6.  
6. In the Retrieve Some Files selection box, navigate through the folder structure to find the files  
you want. You can also use the search box by typing the name (or partial name) of the file or  
folder:  
• Select the Show older files check box to display the different backed up versions  
of your files:  
• Select the Show deleted files check box to display backed up files that have  
been deleted:  
•
•
Select the View icon to list individual files.  
To find a file, type all or part of the file name in the search box and press the  
Enter key to initiate the search.  
To eliminate the search filter, delete all of the text in the search box and press  
Enter.  
•
Select the check boxes for the files or folders that you want to retrieve.  
7. Click Start Retrieving.  
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8. During the retrieve:  
•
The Retrieve screen displays a progress bar and a message indicating the  
amount of data that has been copied to the specified retrieve location.  
•
A Cancel Retrieving button is available for stopping the retrieve.  
9. A Retrieval accomplished message signifies completion of the retrieve.  
A Partial retrieve accomplished message means that all of the files you selected for  
the retrieve were not copied to the specified retrieve location. In this case, either a:  
•
Files Not Retrieved message provides the number of files that were not  
retrieved and a link to a failed-to-retrieve information screen. Click the View files  
link to see the list of files and the reasons they were not retrieved.  
•
Destination is full message means that the selected retrieve destination (backup  
source) device does not have sufficient disk space to complete the retrieve.  
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Locking and Unlocking the Drive  
6
This chapter includes the following topics:  
Password Protecting the Drive  
Unlocking the Drive  
Changing Your Password  
Turning Off the Drive Lock Feature  
Password Protecting the Drive  
You should password protect your drive if you are worried that someone else will gain  
access to your drive and you do not want them to see your files on the drive.  
CAUTION! The WD Security software uses your password to electronically lock and  
unlock your drive. If you forget your password, you will not be able to access the data  
that is on your drive or write new data to it. You will have to erase the drive before you  
can use it again.  
1. Open the Set Security dialog by clicking either:  
•
The WD Security icon on your desktop if you created one when you installed the  
application  
•
Start > (All) Programs > Western Digital > WD Apps > WD Security  
2. If you have more than one supported drive connected to your computer, select the  
one that you want to create a password for.  
3. Read the warning about the possibility of data loss if you forget your password.  
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4. Click the I understand check box to signify that you accept the risk.  
5. Type your password in the Choose a password box, using up to 25 characters.  
6. Retype your password in the Verify password box.  
7. Type a hint to help remember your password in the Password hint box.  
8. Select the Enable auto unlock for user: check box if you want the WD Security  
software to remember your password for the selected drive on this computer.  
9. Click Save Security Settings to save your password and enable hardware  
encryption for your drive.  
10. Click OK to close the Security has been enabled message.  
CAUTION! After creating a password, the drive remains unlocked for as long as you  
continue your current work session. Then the WD Security software:  
• Locks the drive when you shut down your computer, disconnect your drive, or your  
computer goes into the sleep mode  
• Requires you to type your password to unlock the drive when you restart your  
computer or reconnect your drive, UNLESS you selected the Enable auto unlock  
for user: check box when you created your password  
Unlocking the Drive  
After you have created a password to keep others from accessing the files on your drive,  
unless you selected the Enable auto unlock for user: check box, you will have to type  
your password to unlock the drive whenever:  
• You shut down and restart your computer  
• You disconnect and reconnect the drive to your computer  
• Your computer exits the sleep mode  
You will have to do this even if you do not have the WD Security software installed on  
your computer.  
Depending on the software configuration of your computer, there are three ways to  
unlock the drive, using either the:  
• WD Security or WD Drive Utilities software  
• WD SmartWare software  
• WD Drive Unlock utility  
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Unlocking the Drive with the WD Security or  
WD Drive Utilities Software  
Whenever you shut down and restart your computer or disconnect and reconnect the  
drive to your computer, starting either the WD Security or WD Drive Utilities software  
displays the Unlock Drive dialog:  
This happens either:  
•
•
Automatically if you only have only one locked drive connected to your computer  
When you select the locked drive on either the WD Security or WD Drive Utilities  
screen if you have more than one supported drive connected to your computer  
1. If you do not see the Unlock Drive dialog, click either:  
•
The WD Security desktop shortcut icon if you created one when you installed the  
application or Start > (All) Programs > Western Digital > WD Apps >  
WD Security  
•
The WD Drive Utilities icon on your desktop if you created one when you installed  
the application or Start > (All) Programs > Western Digital > WD Apps >  
WD Drive Utilities  
2. If you have more than one supported drive connected to your computer, select the  
one that is locked to display the Unlock Drive dialog.  
3. On the Unlock Drive dialog:  
a. Type your password in the Password box.  
b. Click Unlock Drive.  
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Unlocking the Drive with the WD SmartWare Software  
Whenever you shut down and restart your computer, or disconnect and reconnect the  
drive to your computer, unless you selected the Enable auto unlock for user: check box when  
you created your password, the WD SmartWare software displays a Drive is locked  
message in place of the content gauge for your drive:  
1. If the WD SmartWare Unlock your drive dialog does not appear automatically, click  
the drive image above the Drive is locked message to display it:  
2. Type your password in the Password box.  
3. Click Unlock.  
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Unlocking the Drive with the WD Drive Unlock Utility  
Whenever you connect your password-protected drive to a computer that does not have  
the WD Drive Utilities, WD Security, or WD SmartWare software installed, you can use  
the WD Drive Unlock utility to unlock the drive there. The WD Drive Unlock utility is on a  
virtual CD drive that appears in your computer's file management utility display.  
1. Start the WD Drive Unlock utility by either:  
• Using your computer’s file management utility to open the WD Unlocker virtual CD  
and double-clicking the WD Drive Unlock.exe file  
• Clicking Start > My Computer and double-clicking the WD Unlocker virtual CD  
icon under Devices with Removable Storage  
2. On the WD Drive Unlock utility screen:  
a. Type your password in the Password box.  
b. Select the Enable auto unlock for user: check box if you want the WD Drive  
Unlock utility to remember your password on this computer.  
c. Click Unlock Drive.  
d. At the Your drive is now unlocked message, click Exit to close the WD Drive  
Unlock utility screen.  
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Changing Your Password  
1. Open the Change Security dialog by clicking either:  
•
•
The WD Security desktop shortcut icon if you created one when you installed the  
application  
Start > (All) Programs > Western Digital > WD Apps > WD Security  
2. If you have more than one supported drive connected to your computer, select the  
one with the password that you want to change.  
3. Type your current password in the Password box.  
4. Select the Change Password option.  
5. Type your new password in the Choose a password box, using up to 25 characters.  
6. Retype your new password in the Verify password box.  
7. Type a hint to help remember your new password in the Password hint box.  
8. Select or clear the Enable auto unlock for user: check box to signify whether you  
want the WD Security software to remember your new password for the selected  
drive on this computer.  
9. Click Update Security Settings.  
10. Click OK to close the Security has been enabled message.  
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CAUTION! After creating a password, the drive remains unlocked for as long as you  
continue your current work session. Then the WD Security software:  
• Locks the drive when you shut down your computer, disconnect your drive, or your  
computer goes into the sleep mode  
• Requires you to type your password to unlock the drive when you restart your  
computer or reconnect your drive, UNLESS you selected the Enable auto unlock  
for user: check box when you created your password  
Turning Off the Drive Lock Feature  
1. Open the Change Security dialog by clicking either:  
•
•
The WD Security desktop shortcut icon if you created one when you installed the  
application  
Start > (All) Programs > Western Digital > WD Apps > WD Security  
2. If you have more than one supported drive connected to your computer, select the  
one that you want to remove password protection from.  
3. Type your password in the Password box.  
4. Select the Remove security option.  
5. Click Update Security Settings.  
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Managing and Customizing the Drive  
7
This chapter includes the following topics:  
Using the WD Quick View Icon  
Opening the WD SmartWare Software  
Checking Drive Status  
Safely Disconnecting the Drive  
Monitoring Icon Alerts  
Setting the Drive Sleep Timer  
Registering the Drive  
Checking Drive Health  
Erasing the Drive  
Restoring the WD Software and Disk Image  
Using the WD Quick View Icon  
After you have installed the WD SmartWare software, the WD Quick View icon displays  
in the system tray portion of the Windows taskbar:  
You can use the icon to:  
• Open the WD SmartWare software  
• Check the drive status  
• Safely disconnect the drive  
• Monitor icon alerts  
The following sections describe how to use the icon and other ways to do these things.  
Opening the WD SmartWare Software  
You can start the WD SmartWare software by:  
• Left- or right-clicking the WD Quick View icon in the taskbar and selecting  
WD SmartWare:  
• Clicking:  
Start > (All) Programs > Western Digital > WD SmartWare > WD SmartWare  
• Clicking the WD SmartWare desktop shortcut icon if you created one when you  
installed the software:  
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Checking Drive Status  
You can see the drive capacity used and drive temperature status, and find out if the  
drive is locked by hovering the pointer over the WD Quick View icon in the taskbar:  
Safely Disconnecting the Drive  
CAUTION! To prevent data loss, close all active windows and applications before  
shutting down or disconnecting the drive.  
You can safely disconnect the drive by either:  
• Right-clicking the WD Quick View icon in the taskbar, and then clicking the Safely  
remove option for your My Passport drive:  
• Right-clicking the drive icon on the WD SmartWare Home screen and then  
clicking the Safely remove option:  
You might hear the drive power down.  
Wait for the power/activity LED to turn off before disconnecting the drive from the  
computer.  
Monitoring Icon Alerts  
The WD Quick View icon in the taskbar flashes to indicate drive status:  
IF the WD Quick View icon flashes . . .  
THEN the drive might be . . .  
Green and white,  
Locked or in a format that the WD SmartWare  
software does not understand (non-Windows  
format in a Windows environment).  
Red and white,  
Overheated.  
Power down the drive and let it cool for 60  
minutes. Power it back on, and if the problem  
persists, contact WD Support.  
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Setting the Drive Sleep Timer  
The drive sleep timer turns off the power to your drive after a certain period of inactivity  
to conserve power and minimize long-term wear on the drive.  
1. Open the WD Drive Utilities software by clicking either:  
•
The WD Drive Utilities desktop shortcut icon if you created one when you  
installed the application  
•
Start > (All) Programs > Western Digital > WD Apps > WD Drive Utilities  
See Figure 4 on page 8.  
2. If you have more than one supported drive connected to your computer, select the  
one that you want to set.  
3. Click Sleep Timer to display the Sleep Timer dialog:  
4. On the Sleep Timer dialog:  
a. In the Set Sleep Timer box, select the inactivity time interval at which you want  
to turn off the drive.  
b. Click Set Timer.  
Registering the Drive  
WD Drive Utilities uses your computer’s Internet connection to register your drive.  
Registering the drive provides free technical support during the warranty period and  
keeps you up-to-date on the latest WD products.  
1. Make sure that your computer is connected to the Internet.  
2. Open the WD Drive Utilities software by clicking either:  
•
The WD Drive Utilities desktop shortcut icon if you created one when you  
installed the application  
•
Start > (All) Programs > Western Digital > WD Apps > WD Drive Utilities  
See Figure 4 on page 8.  
3. If you have more than one supported drive connected to your computer, select the  
one that you want to register.  
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4. Click Registration to display the Registration dialog:  
5. On the Registration dialog:  
a. Type your first name in the First name box.  
b. Type your last name in the Last name box.  
c. Type your email address in the E-mail address box.  
d. Select your language in the Preferred language box.  
e. Select or clear the Yes, I want to receive communication... check box to  
specify whether you want to receive notifications about software updates,  
product enhancements, and price discount opportunities.  
f. Click Register Drive.  
Checking Drive Health  
WD Drive Utilities provides three diagnostic tools to help make sure that your drive is  
performing well. Run the following tests if you are concerned that your drive is not  
operating properly:  
• SMART Status  
SMART is a failure-prediction function that continuously monitors key internal  
performance attributes of the drive. A detected increase in drive temperature,  
noise, or read/write errors, for example, can provide an indication that the drive is  
approaching a serious failure condition. With advanced warning, you could take  
precautionary measures, like moving your data to another drive, before a failure  
occurs.  
The result of a SMART status check is a pass or fail evaluation of the drive's  
condition.  
• Quick Drive Test  
Your drive has a built-in Data Lifeguard™ diagnostic utility that tests the drive for  
error conditions. The quick drive test checks the drive for major performance  
problems.  
The result of a quick drive test is a pass or fail evaluation of the drive's condition.  
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• Complete Drive Test  
The most comprehensive drive diagnostic is the complete drive test. It tests every  
sector for error conditions, and inserts bad sector markers as required.  
The best time to run the drive diagnostics and status checks is on a regular basis, before  
you encounter any problems with your drive. And, because they are so fast, running the  
SMART status check and the quick drive test provides a high level of assurance with  
minimal inconvenience. Then, run all three whenever you encounter disk error conditions  
when writing or accessing files.  
1. Open the WD Drive Utilities software by clicking either:  
•
The WD Drive Utilities desktop shortcut icon if you created one when you  
installed the application  
•
Start > (All) Programs > Western Digital > WD Apps > WD Drive Utilities  
See Figure 4 on page 8.  
2. If you have more than one supported drive connected to your computer, select the  
one that you want to check.  
3. Click Diagnostics to display the Diagnostics dialog:  
4. On the Diagnostics dialog, click the button for the test that you want to run:  
•
•
•
SMART Status  
Quick Drive Test  
Complete Drive Test  
Erasing the Drive  
CAUTION! Erasing your drive permanently deletes all of the data on the drive. Always  
make sure that you no longer need any of the data on your drive before erasing it.  
Note: Erasing your drive also deletes the WD software and all of the support  
files, utilities, and user manual files. You can download these to restore  
your to its original configuration after erasing the drive.  
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WD Drive Utilities provides two ways to erase your drive, depending on whether it is locked or  
not:  
IF your drive is . . . AND you . . .  
THEN see . . .  
Not locked,  
Want to erase the drive,  
“Using the Drive Erase Function”  
in the next section.  
Locked  
Have forgotten or lost your  
password and must erase the  
drive,  
“Using the WD Drive Unlock  
Utility” on page 56  
Using the Drive Erase Function  
To erase your drive when it is not locked:  
1. Open the WD Drive Utilities software by clicking either:  
•
The WD Drive Utilities desktop shortcut icon if you created one when you  
installed the application  
•
Start > (All) Programs > Western Digital > WD Apps > WD Drive Utilities  
See Figure 4 on page 8.  
2. If you have more than one supported drive connected to your computer, select the  
one that you want to erase.  
3. Click Drive Erase to display the Drive Erase dialog:  
4. On the Drive Erase dialog:  
a. Read the warning about the loss of data if you erase your drive.  
b. Click the I understand check box to signify that you accept the risk.  
c. Click Erase Drive.  
After the drive erase operation completes, go to http://support.wd.com and see  
Knowledge Base answer ID 7 for information about downloading and restoring the WD  
software and disk image on your My Passport drive.  
Note: Erasing your drive also removes your password. If you used a password to  
protect your drive, you will need to re-create it after restoring the WD  
software and disk image. (See “Password Protecting the Drive” on  
page 43.)  
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Using the WD Drive Unlock Utility  
To erase your drive when it is locked and you have forgotten or lost your password:  
1. Start the WD Drive Unlock utility by either:  
•
Using your computer’s file management utility to open the WD Unlocker virtual  
CD and double-clicking the Unlock.exe application  
•
Clicking Start > My Computer, and double-clicking the WD Unlocker virtual CD  
listed under Devices with Removable Storage  
2. Make five attempts to unlock the drive by:  
a. Typing a password in the Password box.  
b. Clicking Unlock Drive.  
3. The fifth invalid password attempt displays the too many password attempts dialog:  
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4. Click Erase Drive to display a warning about erasing all of the data on the drive:  
5. Read the warning and select the I understand check box to signify that you accept  
the risk.  
6. Click Erase.  
After the drive erase operation completes, go to http://support.wd.com and see  
Knowledge Base answer ID 7 for information about downloading and restoring the WD  
software and disk image on your drive.  
Note: Erasing your drive also removes your password. If you still want to use a  
password to protect your drive, you will need to re-create it after restoring  
the WD software and disk image. (See “Password Protecting the Drive” on  
page 43.)  
Restoring the WD Software and Disk Image  
In addition to deleting all of the data on your drive, erasing or reformatting the drive also  
removes the WD software and all of the support files, utilities, online help and user  
manual files.  
If you ever need to remove and reinstall the WD software on your computer, or move the  
drive to another computer and install the software there, you will need to restore the WD  
software and disk image on your drive. To do this, after you have erased or reformatted  
the drive, go to http://support.wd.com and see Knowledge Base answer ID 7.  
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Managing and Customizing the Software  
8
This chapter includes the following topics:  
Specifying the Number of Backup Versions  
Specifying a Different Retrieved Content Folder  
Checking for Software Updates  
Configuring a Remote Dropbox Account  
Uninstalling the WD Software  
Specifying the Number of Backup Versions  
The WD SmartWare software can keep up to 25 older versions of each file. If you  
overwrite or delete a file by mistake, or want to see the file a couple of versions ago, the  
WD SmartWare software has a copy for you. You always have the most-recent specified  
number of versions of each file available for retrieves, and you can choose to keep from  
1 to 25 versions.  
Keeping more versions:  
• Improves your ability to retrieve files from a longer back-in-time period  
• Consumes more disk space  
1. Click the Settings tab to display the Software Settings screen (see Figure 11 on  
page 28).  
2. On the Software Settings screen, click File History to display the Set File History  
dialog:  
3. On the Set File History dialog:  
a. Use the selection box to specify the number of backup versions that you want to  
keep for each file, from 1 to 25.  
b. Click Apply.  
Specifying a Different Retrieved Content Folder  
When you start a retrieve, you can choose whether you want to store the retrieved files in  
either:  
• Their original locations on your computer  
• A Retrieved Content folder  
By default, the WD SmartWare software creates and uses a Retrieved Contents  
subfolder in your My Documents folder. To specify a different folder:  
1. Either create a new folder or determine which existing folder you want to use.  
2. Click the Settings tab to display the Software Settings screen (see Figure 11 on  
page 28).  
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3. On the Software Settings screen, click Retrieve Folder to display the Set Retrieve  
Folder dialog:  
4. On the Set Retrieve Folder dialog:  
a. Click Browse and use the browse function to identify the new retrieve folder.  
b. Click Apply.  
Checking for Software Updates  
When enabled, the Software Updates option automatically checks for WD SmartWare  
software updates. This ensures that you are always using the most-recent software  
version. To enable or disable the Software Updates option:  
1. Click the Settings tab and Set Up Software to display the Software Settings screen  
(see Figure 11 on page 28).  
2. On the Software Settings screen, click Software Updates to display the Software  
Updates dialog:  
3. On the Software Updates dialog:  
a. Select or clear the Automatically check for WD SmartWare software updates  
check box.  
b. Click Check Now if you want to check for software updates now.  
Configuring a Remote Dropbox Account  
Before you can use a remote Dropbox folder as a backup source or target device, you  
must configure your Dropbox account for access by the WD SmartWare Pro software.  
1. Click the Settings tab and Set Up Software to display the Software Settings screen  
(see Figure 11 on page 28).  
2. On the Software Settings screen, click Dropbox Account to display the Dropbox  
Account dialog:  
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3. Click Select Account to display the Dropbox Login Required dialog:  
4. On the Dropbox Login Required dialog:  
a. Click Sign In.  
The WD SmartWare Pro software initiates a Dropbox connection request on your  
behalf and uses your Web browser to access the Dropbox website at  
https://www.dropbox.com/.  
b. On the Dropbox website, if you have not configured your account to remember  
your login credentials, type your email address and password and click Sign in to  
see the connection request from the WD SmartWare Pro software.  
c. Click Allow to accept the connection request.  
The Success! indication signifies that the WD SmartWare Pro software has been  
granted access to your remote Dropbox folder.  
d. Click Finish to finalize the connection, close the Dropbox Login Required dialog,  
and update the Current dropbox account display.  
Note: The procedure is the same if you later want to change to a different remote  
Dropbox folder. In that case, the WD SmartWare Pro software displays the  
Switch to a Different Dropbox Account dialog advising you that changing  
your Dropbox account invalidates any backups you have configured using  
the current account as a backup source or target device:  
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Uninstalling the WD Software  
Important: Uninstalling the WD SmartWare software deletes all existing backup job  
configurations. Your backup files will still be there, but you will have to manually re-  
enable each backup after reinstalling the WD SmartWare software. (See “Backing Up  
Files” on page 30.)  
Use your operating system’s Add or Remove Programs function to uninstall the WD  
software from your computer.  
Uninstalling on Windows XP  
1. Click Start > Control Panel.  
2. Double-click Add or Remove Programs.  
3. Select the WD software that you want to uninstall:  
•
•
•
WD SmartWare  
WD Security  
WD Drive Utilities  
4. Click Remove.  
5. Click Yes at the Are you sure... prompt.  
Uninstalling on Windows Vista or Windows 7  
1. Click Start > Control Panel.  
2. Double-click Programs and Features.  
3. Click Uninstall a program and select the application or the icon for the WD software  
that you want to uninstall:  
•
•
•
WD SmartWare  
WD Security  
WD Drive Utilities  
4. Click Uninstall/Change and Yes at the Do you wish to proceed... prompt.  
Uninstalling on Windows 8  
1. Right-click the tile for the WD Software that you want to uninstall on the Start screen:  
•
•
•
WD SmartWare  
WD Security  
WD Drive Utilities  
2. Select Uninstall in the Windows taskbar  
3. Click Yes at the Are you sure... prompt.  
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Using the Drive with a Mac  
9
The My Passport drive is formatted as a single NTFS partition for compatibility with  
updated Windows operating systems. To use the drive on Mac OS X operating systems,  
and to use Time Machine, if you want, you must reformat the drive to a single HFS+J  
partition.  
This chapter includes the following topics:  
Reformatting the Drive  
Restoring the WD Software and Disk Image  
Reformatting the Drive  
CAUTION! Reformatting the drive erases all its contents. If you have already  
saved files on the drive, be sure to back them up before reformatting it.  
Go to http://support.wd.com and refer to Knowledge Base answer ID 3865 for  
information about reformatting the drive.  
See “Troubleshooting” on page 63 for more information about reformatting a drive.  
Restoring the WD Software and Disk Image  
After you have reformatted your My Passport drive for use on Mac computers, go to  
http://support.wd.com and see Knowledge Base answer ID 7 for information about  
downloading and restoring the Mac versions of the WD Drive Utilities and WD Security  
software and disk image on your My Passport drive.  
The WD SmartWare software is not available for Mac computers with this model  
My Passport drive.  
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Troubleshooting  
10  
This chapter includes the following topics:  
Installing, Partitioning, and Formatting the Drive  
Frequently Asked Questions  
If you have problems installing or using this product, refer to this troubleshooting section  
or visit our support website at http://support.wd.com and search our knowledge base for  
more help.  
Installing, Partitioning, and Formatting the Drive  
How to  
Answer ID  
•
Partition, and format a WD drive on Windows (8, 7, Vista, XP) and Mac  
OS X  
3865  
•
•
Convert a Mac OS X GPT partition to an NTFS partition in Windows XP  
Convert a Mac OS X GPT partition to an NTFS partition in Windows 7  
or Vista  
3645  
3647  
•
•
Download software, utilities, firmware updates, and drivers for WD  
products (from the Downloads Library)  
Format a WD external hard drive in FAT32* (to use Windows or Mac  
OS X)  
1425  
291  
*The FAT32 file system has a maximum individual file size of 4 GB and cannot create par-  
titions larger than 32 GB in Windows. To create partitions larger than 32 GB in FAT32  
when reformatting the drive, download the External USB/FireWire FAT32 Formatting Util-  
ity from http://support.wd.com/product/download.  
Windows users can avoid these size limitation by formatting the drive to NTFS using  
either the Windows Disk Management utility or similar third-party software. For further  
details, see:  
•
•
•
Answer ID 291 at http://support.wd.com  
Article IDs 314463 and # 184006 at support.microsoft.com  
The appropriate third-party software documentation or support organization  
Frequently Asked Questions  
Q: Why is the drive not recognized under My Computer or on the computer desktop?  
A: If your system has a USB 3.0 or USB 2.0 PCI adapter card, be sure that its drivers  
are installed before connecting your WD USB 3.0 external storage product. The drive  
is not recognized correctly unless USB 3.0 or USB 2.0 root hub and host controller  
drivers are installed. Contact the adapter card manufacturer for installation  
procedures.  
Q: Why won't my computer boot when I connect my USB drive to the computer before  
booting?  
A: Depending on your system configuration, your computer might try to boot from your  
WD portable USB drive. Refer to your system’s motherboard BIOS setting  
documentation to disable this feature or visit http://support.wd.com and see  
Knowledge Base answer ID 1201. For more information about booting from external  
drives, refer to your system documentation or contact your system manufacturer.  
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Q: Why is the data transfer rate slow?  
A: Your system may be operating at USB 1.1 speeds due to an incorrect driver  
installation of the USB 3.0 or USB 2.0 adapter card or a system that does not  
support USB 3.0 or USB 2.0.  
Q: How do I determine whether or not my system supports USB 3.0 or USB 2.0?  
A: Refer to your USB card documentation or contact your USB card manufacturer.  
Note: If your USB 3.0 or USB 2.0 controller is built in to the system motherboard,  
be sure to install the appropriate chipset support for your motherboard.  
Refer to your motherboard or system manual for more information.  
Q: What happens when a USB 3.0 or USB 2.0 device is plugged into a USB 1.1 port or  
hub?  
A: USB 3.0 and USB 2.0 are backward-compatible with USB 1.1. When connected to a  
USB 1.1 port or hub, a USB 3.0 or USB 2.0 device operates at the USB 1.1 full speed  
of up to 12 Mbps.  
If your system includes a PCI Express slot, you can achieve USB transfer rates by  
installing a PCI Express adapter card. Contact the card manufacturer for installation  
procedures and more information.  
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Installing the SES Driver  
A
If you do not install the WD software, you should install the SCSI Enclosure Services  
(SES) driver on Windows computers to keep the hardware popup wizard from displaying  
every time you connect your My Passport drive to your computer.  
Note: The SES Driver is installed automatically when you install the WD software.  
This appendix includes the following topics:  
Installing on Windows XP Computers  
Installing on Windows Vista Computers  
Installing on Windows 7 and Windows 8 Computers  
Installing on Windows XP Computers  
After connecting the drive as shown in Figure 3 on page 5, the Found New Hardware  
Wizard screen displays.  
Note: If Autoplay is enabled, two additional screens might appear at the same  
time as the Found New Hardware Wizard screen. If they appear, close  
them.  
You can use the Found New Hardware Wizard to install the SES driver either:  
• Automatically, if your computer is connected to the Internet  
• Manually, whether your computer is connected to the Internet or not  
Installing the Driver Automatically  
To install the SES driver automatically, your computer must be connected to the Internet:  
1. Verify that your computer is connected to the Internet.  
2. On the Found New Hardware Wizard screen, select Yes this time only to allow  
Windows XP to connect to Windows Update:  
3. Click Next to continue.  
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4. Select Install the software automatically and click Next:  
5. When the installation completes, click Finish:  
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Installing the Driver Manually  
If your computer is not connected to the Internet, install the driver manually:  
1. On the Found New Hardware Wizard screen, select No, not this time to inhibit a  
connection attempt to Windows Update:  
2. Click Next to continue.  
3. Select Install from a list or specific location and click Next:  
4. Browse to My Computer and:  
a. Double-click the My Passport drive.  
b. Double-click the Extras folder.  
c. Select WD SES Device Driver.  
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d. Click Next:  
5. When the installation completes, click Finish:  
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Installing on Windows Vista Computers  
After connecting the drive as shown in Figure 3 on page 5, the Found New Hardware  
screen displays.  
Note: If Autoplay is enabled, two additional screens might appear at the same  
time as the Found New Hardware screen. If they appear, close them.  
You can use the Found New Hardware screen to install the SES driver either:  
• Automatically, if your computer is connected to the Internet  
• Manually, whether your computer is connected to the Internet or not  
Installing the Driver Automatically  
To install the SES driver automatically, your computer must be connected to the Internet:  
1. Verify that your computer is connected to the Internet.  
2. On the Found New Hardware wizard screen, click Locate and install driver  
software:  
3. On the Found New Hardware - WD SES Device wizard screen, click Yes, search  
online this time only to allow Windows Vista to connect to Windows Update:  
Windows Vista automatically:  
• Connects to Windows Update  
• Finds, downloads, and installs the SES driver  
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Installing the Driver Manually  
If your computer is not connected to the Internet, install the driver manually:  
1. On the Found New Hardware wizard screen, click Locate and install driver  
software:  
2. On the Found New Hardware - WD SES Device wizard screen, click Don’t search  
online:  
3. At the Install the disc that came with your WD SES Device prompt, click I don’t  
have the disc. Show me other options:  
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4. Browse to Computer and:  
a. Double-click the My Passport drive.  
b. Double-click the Extras folder.  
c. Select WD SES Device Driver.  
d. Click Next:  
5. When the installation completes, click Close:  
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Installing on Windows 7 and Windows 8 Computers  
After connecting the drive as shown in Figure 3 on page 5 or, use the Windows  
Computer Management utility to install the SES driver:  
1. Open All Programs and click Computer > Manage:  
2. Under Computer Management (Local), click Device Manager > Unknown Device  
and right-click Update driver software:  
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3. Click Browse my computer for driver software.  
4. Browse to Computer, double-click the My Passport drive, double-click the Extras  
folder, and select WD SES Device Driver:  
5. Click Next.  
6. When the installation completes, click Close:  
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Compliance and Warranty Information  
B
This appendix includes the following topics:  
Regulatory Compliance  
Environmental Compliance (China)  
Warranty Information  
Regulatory Compliance  
FCC Class B Information  
Operation of this device is subject to the following conditions:  
• This device may not cause harmful interference.  
• This device must accept any interference received, including interference that  
may cause undesired operation.  
This device has been tested and found to comply with the limits for a Class B digital  
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide  
reasonable protection against harmful interference in a residential installation. This  
device generates, uses, and can radiate radio frequency energy and, if not installed and  
used in accordance with the instructions, may cause harmful interference to radio or  
television reception. However, there is no guarantee that interference will not occur in a  
particular installation. If this equipment does cause harmful interference to radio or  
television reception, which can be determined by turning the equipment off and on, you  
are encouraged to try to correct the interference by one or more of the following  
measures:  
• Reorient or relocate the receiving antenna.  
• Increase the separation between the equipment and the receiver.  
• Connect the equipment into an outlet on a circuit different from that to which the  
receiver is connected.  
• Consult the dealer or an experienced radio/television technician for help.  
Any changes or modifications not expressly approved by WD could void your authority  
to operate this device.  
ICES-003/NMB-003 Statement  
Cet appareil numérique de la classe B est conforme à la norme ICES-003 du Canada.  
This device complies with Canadian ICES-003 Class B.  
Safety Compliance  
Approved for US and Canada. CAN/CSA-C22.2 No. 60950-1, UL 60950-1: Safety of  
Information Technology Equipment.  
Approuvé pour les Etats-Unis et le Canada. CAN/CSA-C22.2 No. 60950-1, UL 60950-1:  
Sûreté d'équipement de technologie de l'information.  
COMPLIANCE AND WARRANTY INFORMATION – 74  
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CE Compliance For Europe  
Marking by the CE symbol indicates compliance of this system to the applicable Council  
Directives of the European Union, including the EMC Directive (2004/108/EC) and the  
Low Voltage Directive (2006/95/EC). A “Declaration of Conformity” in accordance with  
the applicable directives has been made and is on file at Western Digital Europe.  
KC Notice (Republic of Korea only)  
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Warranty Information  
Obtaining Service  
WD values your business and always attempts to provide you the very best of service. If  
this Product requires maintenance, either contact the dealer from whom you originally  
purchased the Product or visit our product support website at http://support.wd.com for  
information on how to obtain service or a Return Material Authorization (RMA). If it is  
determined that the Product may be defective, you will be given an RMA number and  
instructions for Product return. An unauthorized return (i.e., one for which an RMA  
number has not been issued) will be returned to you at your expense. Authorized returns  
must be shipped in an approved shipping container, prepaid and insured, to the address  
provided on your return paperwork. Your original box and packaging materials should be  
kept for storing or shipping your WD product. To conclusively establish the period of  
warranty, check the warranty expiration (serial number required) via  
http://support.wd.com. WD shall have no liability for lost data regardless of the cause,  
recovery of lost data, or data contained in any Product placed in its possession.  
COMPLIANCE AND WARRANTY INFORMATION – 75  
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Limited Warranty  
WD warrants that the Product, in the course of its normal use, will for the term defined  
below, be free from defects in material and workmanship and will conform to WD’s  
specification therefor. The term of your limited warranty depends on the country in which  
your Product was purchased. The term of your limited warranty is for 3 years in the  
North, South and Central America region, 3 years in the Europe, the Middle East and  
Africa region, and 3 years in the Asia Pacific region, unless otherwise required by law.  
The term of your limited warranty period shall commence on the purchase date  
appearing on your purchase receipt. WD shall have no liability for any Product returned if  
WD determines that the Product was stolen from WD or that the asserted defect a) is not  
present, b) cannot reasonably be rectified because of damage occurring before WD  
receives the Product, or c) is attributable to misuse, improper installation, alteration  
(including removing or obliterating labels and opening or removing external enclosures,  
unless the product is on the list of limited user-serviceable products and the specific  
alteration is within the scope of the applicable instructions, as found at  
http://support.wd.com), accident or mishandling while in the possession of someone  
other than WD. Subject to the limitations specified above, your sole and exclusive  
warranty shall be, during the period of warranty specified above and at WD’s option, the  
repair or replacement of the Product.  
The foregoing limited warranty is WD’s sole warranty and is applicable only to products  
sold as new. The remedies provided herein are in lieu of a) any and all other remedies  
and warranties, whether expressed, implied or statutory, including but not limited to, any  
implied warranty of merchantability or fitness for a particular purpose, and b) any and all  
obligations and liabilities of WD for damages including, but not limited to accidental,  
consequential, or special damages, or any financial loss, lost profits or expenses, or lost  
data arising out of or in connection with the purchase, use, or performance of the  
Product, even if WD has been advised of the possibility of such damages. In the United  
States, some states do not allow exclusion or limitations of incidental or consequential  
damages, so the limitations above may not apply to you. This warranty gives you  
specific legal rights, and you may also have other rights which vary from state to state.  
GNU General Public License (“GPL”)  
Firmware incorporated into this product may include third party copyrighted software  
licensed under the GPL or Lesser General Public License (“LGPL”) (collectively, “GPL  
Software”) and not Western Digital’s End User License Agreement. In accordance with  
the GPL, if applicable: 1) the source code for the GPL Software may be downloaded at  
no charge from http://support.wd.com/download/gpl or obtained on CD for a nominal  
charge from http://support.wd.com/download/gpl or by calling Customer Support within  
three years of the date of purchase; 2) you may re-use, re-distribute, and modify the GPL  
Software; 3) with respect solely to the GPL Software, no warranty is provided, to the  
extent permitted by applicable law; and 4) a copy of the GPL is included herewith, may  
be obtained at http://www.gnu.org, and may also be found at  
http://support.wd.com/download/gpl.  
Modification of or tampering with the Software, including but not limited to any Open  
Source Software, is solely at your own risk. Western Digital is not responsible for any  
such modification or tampering. Western Digital will not support any product in which  
you have or have attempted to modify the Software supplied by Western Digital.  
COMPLIANCE AND WARRANTY INFORMATION – 76  
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ing 51  
Index  
your unlocked drive 44, 48  
Change retrieve folder box, Retrieve tab  
displays 26  
China RoHS, environmental compliance  
75  
Compatibility with operating systems 3  
Compliance, regulatory 74  
Contact Us link 29  
A
Accessories, optional 3  
Activation code required icon 18  
Advanced backup area, Backup tab dis-  
plays 23, 24  
Alerts, flashing icon 51  
B
Content gauge  
Backed Up Volumes selection box 26  
Backup  
backup source device  
Backup tab displays 23, 25  
Home tab display 17, 19  
backup target device  
about backing up files 30  
files content box 33, 34, 36  
procedure 30  
schedule reminder button 25  
screens 23  
Backup tab displays 23, 25  
Home tab display 17, 20  
Converting drive format 63  
Creating a password 43  
initial 14  
Backup source  
D
computer icon 17, 18  
content gauge  
Backup tab displays 23, 25  
Home tab display 17, 19  
device selector 17, 20  
Dropbox icon 18  
Device display scroll pointers 22  
Device locked icon 22  
Diagnostics dialog 54  
Disconnecting the drive 51  
Disk image, downloading and restoring 57,  
62  
selector 17, 20  
Drive  
Backup tab displays  
advanced backup area 23, 24  
backup source content gauge 25  
backup target content gauge 25  
description 16, 23  
capacity used, WD Quick View icon 51  
diagnostics and status checks 53, 54  
disconnecting 51  
formats, converting 3  
handling precautions 4  
sleep timer 52  
Enable/Disable Backup toggle button  
23, 25  
functional overview 15  
Set Backup Frequency button 23  
Set Backup Frequency buttons 25  
Switch to Category/File Backup toggle  
button 23, 25  
status check, WD Quick View icon 51  
Drive Erase dialog 55  
Drive Utilities  
Diagnostics dialog 54  
Drive Erase dialog 55  
Registration dialog 53  
Sleep Timer dialog 52  
Dropbox Account button 28, 59  
Dropbox Login Required dialog 60  
Backup target  
content gauge  
Backup tab displays 23, 25  
Home tab display 17, 20  
device icons, Home tab display 17, 20,  
21  
E
Enable/Disable Backup toggle button 23,  
device selector 21  
25  
Box contents 2  
Browse button, Retrieve tab displays 26  
Environmental compliance, China RoHS  
75  
Erase Drive dialog 55  
Erasing the drive 54  
C
CAUTION about  
erasing the drive 54  
lost passwords 43  
preventing data loss when disconnect-  
F
FCC Class B information 74  
INDEX – 77  
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File History button 28  
Flashing icon alerts 51  
Free trial countdown icon 22  
Full media scan 54  
N
No writable partition icon 22  
O
Online User Manuals link 29  
Opening WD SmartWare software 50  
Operating systems 3  
Optional accessories 3  
G
GNU general public license 76  
GPL software 76  
H
P
Handling precautions 4  
Hardware 2  
Password protecting your drive 43  
CAUTION about lost passwords 43  
Physical description 3  
Precautions for handling 4  
Product features 1  
Help tab display  
Contact Us link 29  
description 29  
functional overview 16  
Learning Center topic buttons 29  
Online User Manuals link 29  
Support link 29  
Q
Quick drive test 53  
R
WD Store link 29  
Reformatting the drive 62, 63  
Register Drive dialog 53  
Registering your drive 52  
Regulatory compliance 74  
Remote Dropbox account, configuring 59  
Restoring the software disk image 57, 62  
Retrieve  
Home tab display  
backup source computer icon 18  
backup source content gauge 19  
backup target content gauge 20  
backup target device icon 20, 21  
description 16  
functional overview 15  
about retrieving files 38  
destination option buttons 27  
files option button 27  
folder, specifying 58  
procedure 38  
I
ICES-003/NMB-003 compliance 74  
Icons  
activation code required 18  
alerts, flashing 51  
backup target device 17  
computer 17, 18  
device locked 22  
Dropbox 18  
Retrieve Folder button 28  
Retrieve some files selection box 27  
Retrieve tab displays  
Backed Up Volumes selection box 26  
Browse button 26  
Change retrieve folder box 26  
description 25  
free trial countdown 22  
login credentials required 22  
no writable partition 22  
WD Quick View 50  
Indicator light 4  
functional overview 15  
Retrieve destination option buttons 27  
Retrieve files option buttons 27  
Retrieve some files selection box 27  
Start/Cancel Retrieving toggle button  
27  
Initial Backup screens 14  
K
Kit contents 2  
S
L
Safety compliance 74  
Schedule backups, Select Backup Fre-  
quency screen 12  
Launching WD SmartWare software 50  
Learning Center topic buttons 29  
LED indicator 4  
Security  
Limited warranty 76  
Login required icon 22  
Change Security dialog 48, 49  
Set Security dialog 8, 43  
Select  
INDEX – 78  
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ackup Plan screen 12  
WD  
Backup Frequency screen 12, 31  
Backup Source and Backup Target  
screen 10  
service, obtaining 75  
Store, link 29  
WD Apps Setup Wizard 6  
WD Drive Utilities software  
Diagnostics dialog 54  
Drive Erase dialog 55  
Registration dialog 53  
screen 8  
Sleep Timer dialog 52  
WD Quick View icon 50  
WD Security software  
Service 75  
Set  
Backup Frequency button 23, 25, 31  
File History dialog 58  
Retrieve Folder dialog 59  
Sleep Timer dialog 52  
Settings tab display  
description 28  
Dropbox Account button 28  
File History button 28  
functional overview 16  
Retrieve Folder button 28  
Software Updates button 28  
SMART status check 53  
Software Settings  
Change Security dialog 48, 49  
screen 8  
Set Security dialog 8, 43  
WD SmartWare Pro upgrade screen 9  
WD SmartWare software  
Backup tab displays 15, 23  
See also Backup tab displays  
functional overview 15  
Help tab display 16, 29  
See also Help tab display  
Home tab display 15, 16  
See also Home tab display  
Retrieve tab displays 15, 25  
See also Retrieve tab displays  
Settings tab display 16, 28  
See also Settings tab display  
Windows  
Dropbox Account 59  
File History 58  
Retrieve Folder 58  
Software Updates 59  
Software Updates  
button 28  
option, setting 59  
Software, GPL 76  
Start/Cancel Retrieving toggle button 27  
Starting WD SmartWare software 50  
Status check 51  
uninstalling WD SmartWare software  
from 61  
Support, link 29  
Switch to Category/File Backup toggle  
button 23, 25  
uninstalling WD software 61  
System compatibility 3  
System file category, defined 19  
T
Temperature status, WD Quick View icon  
51  
U
Uninstalling WD SmartWare  
from Windows 61  
Uninstalling WD software 61  
Unlocking the drive 44  
from the virtual CD 46, 51  
with the WD Security software 45  
without the WD Security software 47  
Upgrade to WD SmartWare Pro screen 9  
USB interface 4  
W
Warranty information 75  
INDEX – 79  
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Information furnished by WD is believed to be accurate and reliable; however, no responsibility is assumed by WD for its use  
nor for any infringement of patents or other rights of third parties which may result from its use. No license is granted by  
implication or otherwise under any patent or patent rights of WD. WD reserves the right to change specifications at any time  
without notice.  
Western Digital, WD, the WD logo, My Book, and My Passport are registered trademarks and My Passport Slim,  
WD SmartWare, WD Drive Utilities, WD Security, and Data Lifeguard are trademarks of Western Digital Technologies, Inc.  
Apple, Mac, OS X, and Time Machine are trademarks of Apple, Inc., registered in the U.S. and other countries. Other marks  
may be mentioned herein that belong to other companies.  
© 2013 Western Digital Technologies, Inc. All rights reserved.  
Western Digital  
3355 Michelson Drive, Suite 100  
Irvine, California 92612 U.S.A.  
4779-705111-A00 Aug 2013  
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