Visioneer
®
NetScan 4000
User's Guide
for Windows
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C O P Y R I G H T I N F O R M A T I O N
Copyright © 2009 Visioneer, Inc.
Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.
The Visioneer® brand name and logo are registered trademarks of Visioneer, Inc. The PaperPort® and OmniPage® Pro brand name and logo are registered
trademarks of Nuance Communications, Inc. Kofax® and Virtual ReScan® are registered trademarks, and VRS™ is a trademark of Kofax Image Products,
Inc. QuickScan™ is a trademark and ISIS® is a registered trademark of Captiva Software Corporation. Adobe®, Adobe® Acrobat®, Acrobat® Reader®, and
the Adobe® Acrobat® PDF® logo are registered trademarks of Adobe Systems Incorporated in the United States and/or other countries. The Adobe PDF logo
will appear in this product’s software, and full access to Adobe software features is only available if any Adobe product is installed on your computer.
This product is covered by one or more of the following patents: 6, 480, 304; 5,818,976; 5,499,108; 5,517,332.
Microsoft is a U.S. registered trademark of Microsoft Corporation. Windows is a trademark and SharePoint® is a registered trademark of Microsoft
Corporation. ZyINDEX is a registered trademark of ZyLAB International, Inc. ZyINDEX toolkit portions, Copyright © 1990-1998, ZyLAB International,
Inc. All Rights Reserved. All other products mentioned herein may be trademarks of their respective companies.
Information is subject to change without notice and does not represent a commitment on the part of Visioneer. The software described is furnished under a
licensing agreement. The software may be used or copied only in accordance with the terms of such an agreement. It is against the law to copy the software on
any medium except as specifically allowed in the licensing agreement. No part of this document may be reproduced or transmitted in any form or by any
means, electronic or mechanical, including photocopying, recording, or information storage and retrieval systems, or translated to another language, for any
purpose other than the licensee's personal use and as specifically allowed in the licensing agreement, without the express written permission of Visioneer.
Part Number: 05-0790-000
Restricted Rights Legend
Use, duplication, or disclosure is subject to restrictions as set forth in contract subdivision (c)(1)(ii) of the Rights in Technical Data and Computer Software
Clause 52.227-FAR14. Material scanned by this product may be protected by governmental laws and other regulations, such as copyright laws. The customer
is solely responsible for complying with all such laws and regulations.
Visioneer's Limited Product Warranty
IF YOU FIND PHYSICAL DEFECTS IN THE MATERIALS OR THE WORKMANSHIP USED IN MAKING THE PRODUCT DESCRIBED IN
THIS DOCUMENT, VISIONEER WILL REPAIR, OR AT ITS OPTION, REPLACE THE PRODUCT AT NO CHARGE TO YOU, PROVIDED YOU
RETURN IT (POSTAGE PREPAID, WITH PROOF OF YOUR PURCHASE FROM THE ORIGINAL RESELLER) DURING THE 90-DAY PERIOD
AFTER THE DATE OF YOUR ORIGINAL PURCHASE OF THE PRODUCT. UPON RECEIPT DURING THE INITIAL 90-PERIOD BY
VISIONEER OF A VALID REGISTRATION OF THE PRODUCT, THIS LIMITED PRODUCT WARRANTY PERIOD IS EXTENDED TO THE
12-MONTH PERIOD AFTER THE DATE OF YOUR ORIGINAL PURCHASE. IF A VALID REGISTRATION IS NOT RECEIVED DURING THE
INITIAL 90-DAY PERIOD, THE 12-MONTH WARRANTY IS NO LONGER AVAILABLE AND YOUR PRODUCT WARRANTY WILL
TERMINATE AFTER THE 90-DAY INITIAL PERIOD EXPIRES.
THIS IS VISIONEER'S ONLY WARRANTY AND YOUR EXCLUSIVE REMEDY CONCERNING THE PRODUCT, ALL OTHER
REPRESENTATIONS, WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, WRITTEN OR ORAL, INCLUDING ANY WARRANTY OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, ARE EXPRESSLY EXCLUDED. AS A RESULT,
EXCEPT AS SET OUT ABOVE, THE PRODUCT IS SOLD “AS IS” AND YOU ARE ASSUMING THE ENTIRE RISK AS TO THE PRODUCT'S
SUITABILITY TO YOUR NEEDS, ITS QUALITY AND ITS PERFORMANCE.
IN NO EVENT WILL VISIONEER BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES
RESULTING FROM ANY DEFECT IN THE PRODUCT OR FROM ITS USE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
All exclusions and limitations in this warranty are made only to the extent permitted by applicable law and shall be of no effect to the extent in conflict with the
express requirements of applicable law.
RoHS and WEEE Compliance
This product is compliant with RoHS Regulations of the European Parliament and Council Directive on the Restrictions of the Use of Certain Hazardous
Substances in Electrical and Electronic Equipment (2002/95/EC), and with the Waste Electrical and Electronic Equipment (WEEE) Directive (2002/96/EC).
FCC Radio Frequency Interference Statement
This equipment has been tested and found to comply with the limits for the class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and if not installed, and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try and correct the interference by one or more of the following measures:
•
•
•
•
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
This equipment has been certified to comply with the limits for a class B computing device, pursuant to FCC Rules. In order to maintain compliance with
FCC regulations, shielded cables must be used with this equipment. Operation with non-approved equipment or unshielded cables is likely to result in
interference to radio and TV reception. The user is cautioned that changes and modifications made to the equipment without the approval of manufacturer
could void the user's authority to operate this equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference,
and (2) this device must accept any interference received, including interference that may cause undesired operation.
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TABLE OF CONTENTS
i
T A B L E O F C O N T E N T S
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
What’s In The Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Configuring the Scanner. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Specifying Administrator Settings Using the Network Management
Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
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ii
TABLE OF CONTENTS
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Making Copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
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TABLE OF CONTENTS
iii
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Clearing a Paper Jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
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iv
TABLE OF CONTENTS
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
NetScan 4000 Spare Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
175
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Introduction
Thank you for purchasing the NetScan 4000, a 4-in-1 MFP
(Multifunction Peripheral). The scanner offers an unprecedented
document delivery technology, transmitting paper documents
electronically over the internet. With this scanner, you can instantly scan
single-sided or double-sided paper-based document and deliver the
electronic image to various destinations including e-mail addresses, printer,
fax machine, ftp servers, web site, or someone else’s computer on the
network. The new way to distribute documents is faster, more cost
effective, and safer than any traditional methods such as mail, or courier.
Important: To perform the fax and copy function, you need to
connect the scanner to a supported printer. Please visit the scanner
VISIONEER NETSCAN 4000 USER’S GUIDE
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1
2
VISIONEER NETSCAN 4000 USER’S GUIDE
WHAT’S IN THE BOX
Before proceeding, check the contents of the box. If items are missing or
damaged, contact the dealer where you purchased the scanner.
Visioneer NetScan 4000
USB Cable
Power Supply
Telephone Cord
Power Cord (US)
Power Cord (UK)
Power Cord (EUR)
FEATURES
Digital Copying:
Since the scanner can connect to a laser printer, it is able to perform digital
copies with outstanding copy quality. With an intuitive control panel and a
quality touch-panel LCD-screen, making digital copy becomes fast and
easy.
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FEATURES
3
E-Mailing:
When connected to an ethernet network and an SMTP server, the scanner
allows you to transmit document(s) to your e-mail as an attachment. With
a touch of the e-mail key and the selection of your recipients' e-mail
address(es), the document(s) is/are first scanned and converted into an
image file, and then transmitted to remote recipients within minutes.
Filing (Scan to Folder):
The scanner allows you to send the scanned documents to a server or a
personal computer’s file folder over the intranet with FTP (File Transfer
Protocol), HTTP (Hypertext Transfer Protocol), HTTPS (a secure way of
using HTTP), or CIFS (Common Internet File System). The scan-to-
folder feature off-loads the mail server from handling large attachments.
Duplex Scanning:
Both sides of the page are scanned at the same time when using the
Automatic Document Feeder.
Faxing:
With the built-in fax modem and a telephone line, the scanner is able to
transmit your scanned document to a remote fax machine just like a regular
fax machine.
Sending Multi-Page Document:
With the Auto Document Feeder, the scanner allows a stack of 50-page
document(s) to be continuously scanned at one time to increase your
efficiency.
Managing the Scanner Remotely:
The scanner provides a convenient way to manage your e-mail address
book, filing destinations (folders), and telephone book remotely. By simply
typing the machine's IP address in the URL field of your browser, the
scanner’s embedded web page will be displayed. This web page allows the
administrator to create up to 2000 e-mail addresses, 40 filing destinations,
and 200 fax numbers to conveniently deliver the scanned documents to
multiple destinations.
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4
VISIONEER NETSCAN 4000 USER’S GUIDE
Shortcuts:
By assigning your frequently used functions and settings as shortcut
buttons, the scanner allows you to complete your task in three simple
touches on the LCD-screen and the control panel.
THE VISIONEER NETSCAN 4000
Paper guides
ADF Cover Release
Input tray
Automatic Document
Feeder (ADF)
Paper stop
Scanner lid
LCD screen
Output tray
Control panel
ADF Cover Release—Lift to open the ADF
Automatic Document Feeder (ADF)—Feeds paper through the scanner.
Scanner lid—Lift to show the flatbed glass.
LCD screen—Shows the scanner settings. Touch the screen to input scan
batch requirements, configure destinations, and configure the server
settings.
Paper guides—Adjusts to fit document width.
Input tray—Holds paper in the ADF for scanning.
Paper stop—Keeps paper in the output try.
Output tray—Holds paper after being scanned through the ADF.
Control Panel—Scanning controls.
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THE VISIONEER NETSCAN 4000
5
Power switch
Power jack
Copy port
Lan port
Line jack
Telephone jack
USB port
Power switch—Turns the power on and off.
Power jack—Connects the power cord to the scanner.
COPY port—Connects to a printer with a USB cable.
LAN port—Connects to the network with a network cable.
USB port—Connects to a computer with a USB cable as a USB scanner.
Telephone jack—This connection port should be ignored since a handset
is not provided with this model.
LINE jack—Connects the scanner to a “RJ-11” telephone line.
Note: If you want to use the scanner as a regular fax machine, you
must plug one end of the telephone line to the “LINE jack” and plug
the other end to an “RJ-11” telephone jack, in a wall or switch, with a
telephone line.
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6
VISIONEER NETSCAN 4000 USER’S GUIDE
CONTROL PANEL
Numeric keys
Status LEDs
LCD screen
Function keys Control keys
LCD screen—Displays the current operation. Touch to set operation
parameters.
Function keys—Used to select a working mode.
Press to make a copy.
Press to send your scanned document to e-mail.
Press to send your scanned document to a
designated server.
Press to send your scanned document to a fax
machine.
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CONTROL PANEL
7
Numeric keypad—Used to specify a copy quantity or input a fax number.
Control keys—Used to select special requirements or one of the start keys
to start sending or copying your document(s).
Menu key—Press to access the options to set up the system.
Clear key—Press to clear current settings and return to the
default settings. Press the button for over 5 seconds to return to
the factory default settings.
Energy Saving key—Press to enter power saving mode.
Stop key—Press to stop processing.
B&W key—Press to start copying, e-mailing, filing or faxing
in Black&White mode.
Color key—Press to start e-mailing or filing in Color mode.
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8
VISIONEER NETSCAN 4000 USER’S GUIDE
Status LEDs—Indicates the hardware status.
■ The Power LED—Used to indicate the power on and ready
status.
■ The Alarm LED—Used to indicate hardware and
transmission errors.
■ The Energy Saving LED—Used to indicate power-saving
status.
BEFORE YOU BEGIN
The scanner has to be setup properly on your network to perform the
e-mail and filing functions. Before using the scanner, please setup the
scanner properly on your network for e-mail and filing function. The
following network parameters have to be set.
Important: Make a copy of the following table and ask your Network
Administrator to complete the information.
DHCP Enable:
IP Address:
1.
2.
3.
4.
5.
6.
7.
8.
.
.
.
.
.
.
.
.
.
.
.
.
Subnet Mask:
Gateway IP:
DNS Server:
SMTP Server:
SMTP Port:
POP3 Server:
25
.
9. POP3 Port:
10. LDAP Server:
11. LDAP Port:
.
.
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BEFORE YOU BEGIN
9
Explanation of contents:
* DHCP Enable:
* IP Address:
Choose Yes to obtain IP/subnet/gateway
1.
2.
addresses automatically from the DHCP server.
The Internet Protocol (IP) address assigned to
your machine by your network administrator or
by the DHCP server.
Subnet Mask:
Gateway IP:
The net mask address assigned by your network
administrator or by the DHCP server
The gateway IP address assigned by your
network administrator or by the DHCP server.
The IP address of the DNS server assigned by
your network administrator.
The IP address of your SMTP mail server
assigned by your network administrator.
The port number of your SMTP Mail Server.
The IP address of your POP3 server.
The port number of your POP3 server.
The IP address of your LDAP server.
The port number of your LDAP server.
3.
4.
5.
6.
* DNS Server:
* SMTP Server:
SMTP Port:
7.
8.
9.
* POP3 Server:
* POP3 Port:
* LDAP Server:
10.
11. LDAP Port:
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10
VISIONEER NETSCAN 4000 USER’S GUIDE
Note:
1. DHCP Server—With DHCP (Dynamic Host Configuration
Protocol), a host can automatically be given a unique IP address
each time it connects to a network—making IP address
management an easier task for network administrators. If the
DHCP server is available from your network, you do not need to
enter the TCP/IP, subnet mask, gateway, and DNS information.
Instead, this information will be automatically given for the scanner.
2. IP Address—An IP (Internet Protocol) address uniquely identifies a
host connection to an IP network. The system administrator or
network designer assigns the IP address. The IP address consists of
two parts, one identifying the network and one identifying your
node.
The IP address is usually written as four numbers separated by
periods. Each number can be zero to 255. For example, 10.1.30.186
could be an IP address.
3. SMTP—Stands for Simple Mail Transfer Protocol. It is the main
communication protocol used to send and receive e-mail on the
internet.
4. DNS—Stands for Domain Name System. The DNS server
identifies hosts via names instead of IP addresses. If the DNS server
is available on your network, you can enter the domain name instead
of numbers for the IP address.
5. POP3—POP3 is the latest Post Office Protocol, this is a service that
stores and serves e-mails for various client machines that are not
connected to the Internet 24 hours a day. E-mails are held in POP3
until you log on.
6. LDAP—Stands for Lightweight Directory Access Protocol. LDAP
enables users to access directories and address books directly from
external networked devices to simplify document distribution.
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INTERNET COMMUNICATION FEATURES
11
INTERNET COMMUNICATION FEATURES
SCAN TO E-MAIL
The scanner allows you to deliver your scanned document to e-mail
addresses on the network. The document is first scanned and converted to
a standard PDF, JPEG, TIFF, or MTIFF (Multi-page TIFF) file format and
then transmitted to remote recipients simultaneously as an e-mail
attachment.
When you send an e-mail to someone via the scanner, the scanner uses
SMTP (Simple Mail Transfer Protocol) to transfer your outgoing e-mails to
your SMTP mail server, and then send these e-mails to your recipients
through the internet.
NetScan 4000
PC
≈
E-mail Server
PC
≈
NetScan 4000
PC
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12
VISIONEER NETSCAN 4000 USER’S GUIDE
SCAN TO FOLDER
Through the intranet with FTP (File Transfer Protocol), HTTP (Hypertext
Transfer Protocol), HTTPS (a secure way of using HTTP), or CIFS
(Common Internet File System), the scanner allows you to save scanned
document directly to a designated server or a personal computer on the
network in a standard PDF, JPEG, TIFF, or MTIFF file format.
CIFS is the sharing system of Microsoft Windows. What’s unique about
this filing function is that it lets all corporate users share one machine to
send documents to each desired file folder on a designated server or
individual computer.
FTP, HTTP,
HTTPS servers
NetScan 4000
CIFS servers
(Windows)
PC
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MINIMUM CONFIGURATION REQUIREMENTS
13
Installing Your Machine
This chapter is specifically targeted to the persons who are responsible for
the administration of the scanner. It is recommended that the administrator
read this chapter before installing the machine.
MINIMUM CONFIGURATION REQUIREMENTS
To make the best use of the scanner, the following configuration is
required:
To send e-mails from the scanner:
■ TCP/IP network
■ An SMTP and an optional POP3 server
To file document(s) via intranet
■ FTP, HTTP, HTTPS, or CIFS protocol environment
■ Windows 98SE, Windows NT, Windows 2000, Windows Me,
Windows XP, Windows Vista, HTTP or FTP server
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14
VISIONEER NETSCAN 4000 USER’S GUIDE
UNLOCKING THE SCAN UNIT
The scan unit is locked during transport to protect the scanning
mechanism from being damaged. Be sure to unlock the scan unit before
using the machine.
1. Open the document cover. Locate the lock switch at the left side.
2. Move the lock switch to the “unlocked position”.
Unlocked position
Scanner lid
Locked position
Note:
If you need to move the scanner for repair or any other reason, be sure to
lock the scanner before moving. To lock the scanner, please do the
following:
1. Turn off the scanner.
2. If the scan unit is not located at the front of the glass, turn on the
scanner. After the scan unit returns to the front end, turn off the
scanner.
3. Move the lock switch to the “Locked Position”.
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CONNECTING THE CABLES
15
CONNECTING THE CABLES
CONNECTING THE POWER CABLES
1. Press the power switch to the “O” position to turn off the scanner.
2. Plug the power supply into the power jack on the scanner.
Power jack
Note: Only use the power supply (HEG75-S240320-7L made by
HiTron) included with your scanner. Connecting any other type of
power supply may damage your scanner, and will void its warranty.
3. Plug the power cord into the power supply and into a wall outlet.
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16
VISIONEER NETSCAN 4000 USER’S GUIDE
CONNECTING THE ETHERNET CABLES
1. Connect one end to the LAN port at the back of the scanner.
LAN Port
2. Connect the other end of your Ethernet LAN cable to an available port
on your Ethernet Hub or wall.
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CONNECTING THE CABLES
17
CONNECTING THE TELEPHONE LINE
1. Plug one end of the telephone line to the LINE jack at the right end of
the rear panel.
LINE Port
2. Plug the other end of telephone line to the “RJ-11” telephone jack
provided by the telephone company.
CONNECTING THE PRINTER CABLE
1. Connect one end of the printer cable (USB cable) to the printer.
2. Connect the other end to the COPY port at the rear of the scanner.
COPY Port
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18
VISIONEER NETSCAN 4000 USER’S GUIDE
TURN ON THE POWER
Press the power switch to the “|” position to turn on the scanner. After
showing the booting up message, the LCD screen displays the preset ready
status.
Note: After the scanner is turned on, you can press the Energy Saving
button on the control panel to switch to the power saving mode. If
the scanner is idle for 15 minutes (default setting), it automatically
shuts off the scanning lamp. Press any key except the Energy Saving
button to return to the ready status.
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CONNECTING THE CABLES
19
Configuring the Scanner
The following settings or destinations must be defined by the system
administrator before the scanner is used to distribute the scanned
document on the network.
■ Network and E-mail parameters: Defines the parameters for TCP/IP,
SMTP, and POP3 protocols to send your scanned document to e-mail
addresses.
■ Filing Destinations: Defines the protocols and destinations to send
your scanned document to FTP servers, web, or any personal computers
on the network.
To specify these settings or destinations, the administrator can enter a
relevant value in the Menu options on the control panel. In addition to
using the control panel, the scanner allows the administrator to remotely
configure the machine by either launching the scanner’s embedded web
page (Web Image Monitor) or starting the Network Management Tool
provided in the supplied Scanner Driver CD-ROM.
The scanner’s embedded web page (Web Image Monitor) allows the
administrator to configure each machine remotely, with a web browser,
while the Network Management Tool allows the administrator to update
the scanner and manage several scanners on the network. For more
information on how to use the scanner’s Network Management Tool,
please refer to the online help for the Network Management Tool.
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20
VISIONEER NETSCAN 4000 USER’S GUIDE
Note:
■ If the system administrator has chosen DHCP, then the IP address of
TCP/IP, gateway, subnet mask, and DNS server will be automatically
configured.
■ When installing the scanner for the first time, it is recommended that
the Administrator retain the default system settings. The settings can
be customized at a later date once you are familiar with the operation
and functionality of the scanner.
SPECIFYING THE SCANNER’S NETWORK SETTINGS
1. Turn on the machine. After warming up for a few seconds, the default
working mode is displayed on the touch panel. For example, the
following is for the Copy mode.
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SPECIFYING THE SCANNER’S NETWORK SETTINGS
21
2. Press the Menu button on the control panel. This displays the
following Menu screen.
3. Touch Network Settings to display the following Network Settings
screen.
4. Touch ON under DHCP Enable to enable DHCP. Otherwise, follow
the steps on the next page for inputting static information in these
fields.
Writedown the address in the IP Address field. You will need this
information to access the scanner’s embedded webpage from your web
browser.
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22
VISIONEER NETSCAN 4000 USER’S GUIDE
5. The default TCP/IP information is incorrect for your network
environment, please enter your own network information via the soft
keyboard. Touch on an IP Address/Subnet Mask/Gateway IP/DNS
Server field to bring up the soft keyboard and then enter the relevant
value for the field you selected.
6. Touch KB Switch to switch from the Alpha keyboard to the Numeric
keyboard.
7. Input the data then touch Return. Repeat this for each field you are
going to be specifying information for an IP Address/Subnet Mask/
Gateway IP/DNS Server.
8. Touch Return after you are finished entering your information to
return to the Network Settings screen.
9. In the Network Settings screen, press OK to return to the Menu
screen.
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SPECIFYING THE SCANNER’S NETWORK SETTINGS
23
SPECIFYING ADMINISTRATOR SETTINGS USING THE SCANNER’S WEB
PAGE
1. Input the network settings on the control panel, via the soft keyboard,
as described in the preceding section “Specifying the Scanner’s
2. The scanner is designed with an embedded web page to allow the
system administrator to remotely manage the scanner. Simply type the
IP address of the scanner in the URL field of your browser and then
press Enter. The scanner’s embedded web page opens.
3. Click each item on the menu to enter relevant values. For details on
each setting, please refer to the section “Summary of the Menu
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24
VISIONEER NETSCAN 4000 USER’S GUIDE
Note:
■ The “Management” and “Administrative Settings” menus are blocked
by password. After selecting either of these options, touch Login to
enter the detailed settings. There is no default password for these
options, you can create a password later. When you do create a
password, write it down somewhere in case you may forget it.
■ For effective management, it is recommended you create an
administrator’s login password later.
■ If you wish to return to factory default settings, simply press
and hold the Clear button for over 5 seconds. All the values in
the Management and Administrative Settings will be changed
back to factory defaults.
■ Please note that some of the settings in the “Menu” can also be
modified by users while they are making copies, sending individual e-
mails, sending individual files to folder, or sending individual files to a
fax machine when they press the “Copy”, “E-mail”, “Folder”, or “Fax”
button on the control panel. However, if the user fails to set these
settings, then the default settings will be used to perform the copy, e-
mail, file, or fax function. That is to say, the administrator assigns
default settings for common functions, but an individual user can
specify his or her own settings when he or she is performing one of the
function modes, without permanently modifying the default options.
SPECIFYING ADMINISTRATOR SETTINGS USING THE NETWORK
MANAGEMENT TOOL
1. Place the Scanner Driver CD-ROM into your CD-ROM drive. The
CD will automatically start and launch the main screen.
2. Choose Network Management Tool and follow the on-screen
instruction to complete the installation.
3. Start the Network Management Tool by following this path from the
Windows Start menu: Start > (All)Programs > Visioneer NetScan
4000 Network Management Tool > NetScan 4000 Network
Management Tool.
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SPECIFYING THE SCANNER’S NETWORK SETTINGS
25
4. The Network Management Tool main screen opens.
5. Choose New Device from the File menu to open the New Device
dialog box.
Or, you can click the new device tool from the toolbar.
Or, double-click the large New Device icon.
6. Enter the IP address of your device as illustrated in the example below.
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VISIONEER NETSCAN 4000 USER’S GUIDE
7. The scanners on the network will be displayed in the main screen as
follows. It may take a few moments to load the network device to this
window.
8. Double click the NetScan icon or you can use either of the following
options to open the scanner’s embedded web page to specify your
desired settings.
■ Select the device’s icon and choose the Menu Settings tool in the
toolbar.
■ Select the device’s icon and click your right mouse button and then
select Menu from the list.
9. Click each item on the menu to enter a relevant value. For details on
each setting, please refer to the next section “Summary of the Menu
Note: For more information on how to use the Network
Management Tool, please refer to the online help of the Network
Management Tool.
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SUMMARY OF THE MENU OPTIONS
27
SUMMARY OF THE MENU OPTIONS
Information : Used to display the scanner’s basic information.
Item
Description
Model
Displays the scanner’s model name.
Displays the manufacturer name.
Displays the scan unit’s MAC address.
Displays the scanner’s serial number.
Displays the system’s firmware version.
Manufacturer
MAC Address
Serial Number
System Firmware Version
Scanner Firmware Version Displays the scanner’s firmware version.
Homepage Version
Page Count
Displays the homepage’s version.
Displays the counters for Copy, B&W Email, Color
Email, B&W Filing, Color Filing, Fax Send, Fax
Received, PC Scan, ADF, Total.
Menu Map: Touch “Print” to print out all the menu
items and their values.
Usage Report: Touch “Print” to print out the counter
information.
General : Used to specify the scanner’s general information
Item Description
Machine Name Sets the scanner’s machine name. (The name that you wish to show
in recipient’s e-mail.)
Country Code Select the country in which you are located. This setting is required
to perform the fax function.
Time Zone
Date/Time
Sets the local time zone based on Greenwich Mean Time (GMT).
With the time zone setting, your overseas e-mail will display your
local time instead of recipient’s local time.
Sets the device’s clock including date and time.
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VISIONEER NETSCAN 4000 USER’S GUIDE
Network Setting : Used to specify the scanner’s network settings.
Item
Description
DHCP Enable If you have a DHCP server available on your network and the
DHCP has been enabled, the IP address, subnet mask, gateway, and
DNS server will be automatically given.
Choice: ON, *OFF
IP Address
The Internet Protocol (IP) address assigned to your machine by your
network administrator.
Subnet Mask
Gateway IP
The subnet mask address assigned by your network administrator.
The gateway IP address assigned by your network administrator.
The Domain Name Server assigned by your network administrator.
DNS Server
* Factory Default
Mail Server : Used to specify the scanner’s mail server information.
Item
Description
Device E-mail Address Account
Device E-mail Enter the email address of the device. This is also the default “From”
Address address when you are sending email from the device.
OutBox Server Enter the SMTP IP or SMTP URL address.
(SMTP) IP or
URL
Port #
Enter the port number of the SMTP server.
* 25
Authentication Enter the email authentication method.
Method
Choice: *None, SMTP, POP3
Login Name
Password
Enter the login name for SMTP or POP3 authentication.
Enter the password for SMTP or POP3 authentication.
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SUMMARY OF THE MENU OPTIONS
29
Mail Server : Used to specify the scanner’s mail server information.
Item
Description
POP3 Server
IP or URL
Enter the POP3 server IP or POP3 URL address.
Port #
Enter the port number of the POP3 server.
* 110
External Address Book
LDAP Server
IP or URL
Enter your LDAP server IP or URL address here.
Port #
Enter the port number of the LDAP server.
* 389
Login Name
Enter the login name of the LDAP server.
Note:
1. In Microsoft Active Directory, some servers may require you to
add “domain name” as your full login name. For example, if
your domain name is “company” and your user name is
“administrator”, then your full login name is
“company\administrator”.
2. When your LDAP server requests an “anonymous login”, please
leave your login name and password blank instead of typing
“anonymous” as your login name and password.
Password
Base DN
Enter the password of the LDAP server.
Enter your base DN. Base DN (distinguished name) identifies the
starting point of a search. A DN indicates what record to view in an
LDAP tree. The top level of the LDAP directory tree is the base,
referred to as the "base DN". For example, you could indicate a base
of dc=com,dc=net for a search that starts at the top and proceeds
downward.
* Factory Default
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VISIONEER NETSCAN 4000 USER’S GUIDE
Note:
1. The login name and password are case-sensitive and can be up to 28
characters.
2. LDAP Search:
■ This machine supports two types of authentication, simple and
anonymous login to your LDAP servers.
■ This machine allows up to 100 match results in a single search.
■ The attributes such as “cn” and “mail” have been predefined as
the search field. Therefore, if your search text is “m”, the LDAP
search engine will search the name or the email address that
contains the character “m”. For example, you might get the return
match results such as “[email protected]”, or
“jack. [email protected]”.
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SUMMARY OF THE MENU OPTIONS
31
Copier Default : Used to specify the scanner’s default copy settings. Note when the system
auto reset time is over, or the device is turned on and off again, the copy settings will be reset to
these values.
Item
Description
Basic
Image Density The image density can be adjusted within a range of 7 levels using
the control panel, or using the scanner's Web Page. Increasing the
value makes the printouts darker, decreasing the value makes the
printouts lighter.
Choices: 1, 2, 3, *4, 5, 6, 7
Copy Mode
Choose the focus of your copy result. For example, if your document
contains pictures, choose Photo for clearer graphic quality. If your
document contains text only, choose Text. Speed mode is the
standard mode for all documents.
Choices: *Speed, Text, Photo
Image Edit
Erase Border
Sets the width of the border you want removed from the image.
Choices:
*0 / 0.25 / 0.5 / 0.75 / 1.0 inch or *0 / 6 / 13 / 19 / 25 mm
Margin
Adjustment
The “Margin Adjustment” option will move the copy image to the
right and/or to the bottom; depending on the “Right” and “Bottom”
parameters.
Choices for Right or Bottom:
*0 / 0.25 / 0.5 / 0.75 / 1.0 inch or *0 / 6 / 13 / 19 / 25 mm
Unit
Choose the unit of measurement you want to use.
Choices: *inch, mm
* Factory Default
Advanced Copy
Collate
Choose the order you want your copies to be placed in “*Sort” (e.g.
pages 1,2,3 / 1,2,3 / 1,2,3) or “Stack” (e.g. pages 1,1,1 / 2,2,2 /
3,3,3).
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VISIONEER NETSCAN 4000 USER’S GUIDE
Copier Default : Used to specify the scanner’s default copy settings. Note when the system
auto reset time is over, or the device is turned on and off again, the copy settings will be reset to
these values.
Item
Description
Duplex
Choose one of these four types to use when printing duplex.
(First verify that your printer includes a duplex option.)
Choices: 1 to 1 Sided, *1 to 2 Sided, 2 to 2 Sided, 2 to 1 Sided
1 to 1 Sided: Copy single-sided originals onto one side of one
sheet of paper.
1 to 2 Sided: Copy single-sided originals onto two sides of one
sheet of paper.
2 to 1 Sided: Copy double-sided originals onto one side of one
sheet of paper.
2 to 2 Sided: Copy double-sided originals onto two sides of one
sheet of paper.
1 to 1 Sided
1 to 2 Sided
2 to 1 Sided
2 to 2 Sided
Example:
1 to 1 Sided
1 to 2 Sided
2 to 1 Sided
2 to 2 Sided
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SUMMARY OF THE MENU OPTIONS
33
Copier Default : Used to specify the scanner’s default copy settings. Note when the system
auto reset time is over, or the device is turned on and off again, the copy settings will be reset to
these values.
Item
Description
Orientation
Specify how you want to bind your duplex printing.
Note: This feature is available only if a duplex printer is installed.
Choices: *Long Edge to Long Edge, Long Edge to Short Edge,
Short Edge to Long Edge, Short Edge to Short Edge
Long Edge means documents are to be bound, or flipped, on
the long edge of paper.
Short Edge means documents are to be bound, or flipped, on
the short edge of paper.
Long Edge to Long Edge
Long Edge to Short Edge
Turn your documents from long- Turn your documents from long-
edge binding to long-edge binding. edge binding to short-edge binding.
Short Edge to Long Edge
Short Edge to Short Edge
Turn your documents from short- Turn your documents from short-
edge binding to long-edge binding. edge binding to short-edge binding.
Note: The selection of orientation varies depending on the type of duplex printing.
Duplex
Availability of Orientation
1 to 1 sided
2 to 1 sided
All options are unavailable.
Only Long Edge to Long Edge and Short Edge to
Long Edge are available.
1 to 2 sided
2 to 2 sided
Only Long Edge to Long Edge and Long Edge to
Short Edge are available.
All options are available.
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VISIONEER NETSCAN 4000 USER’S GUIDE
Copier Default : Used to specify the scanner’s default copy settings. Note when the system
auto reset time is over, or the device is turned on and off again, the copy settings will be reset to
these values.
Item
Description
Orientation
(Cont’d)
Examples:
Long Edge:
/
Short Edge:
/
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SUMMARY OF THE MENU OPTIONS
35
Copier Default : Used to specify the scanner’s default copy settings. Note when the system
auto reset time is over, or the device is turned on and off again, the copy settings will be reset to
these values.
Item
Description
N-Up (Paper
Saving)
Use this setting to print multiple pages of a document onto a single
sheet of paper, and to set the sequence of the page images on each
sheet of paper.
Choices: *1-in-1, 2-in-1, 4-in-1 (landscape), 4-in-1 (portrait)
1-in-1 means one page will be printed on a single sheet of paper.
2-in-1 means two pages will be printed on a single sheet of paper
as illustrated.
4-in-1 (landscape) means four pages will be printed on a single
sheet of paper in rows from left to right, top to bottom as
illustrated.
4-in-1 (portrait) means four pages will be printed on a single
sheet of paper in columns from top to bottom, left to right as
illustrated.
4-in-1(portrait)
2-in 1
4-in 1(landscape)
Stamp
You can specify a word to appear as a stamp on the scanned
documents.
(Note: In the Stamp field, there is a small “Soft Keyboard” icon
shown at the upper-right corner. Touch anywhere on the Stamp
field to bring up the soft keyboard to enter your stamp characters.)
Example:
* Factory Default
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VISIONEER NETSCAN 4000 USER’S GUIDE
E-Mail Default : Used to specify the default settings set by the administrator when sending an
e-mail from the scanner. The default settings are what the scanner will be reset to when the
system auto reset time is over, or when the scanner is turned off and on again.
Item
Description
Default E-Mail Options
Default
Subject
Enter text for the default email subject, for all outgoing e-mails,
being sent from the scanner. Up to 64 characters are allowed. Touch
anywhere in “Subject” field to bring up the soft keyboard to enter
the subject line.
Default File
Separation
Choose a default maximum file size for attachments sent by the
scanner. The purpose of file separation is to avoid the file size
limitation of SMTP servers. Use the combo box to select from the
list.
Choices: 1MB / 3MB / 5MB / 10MB / 30MB / *Unlimited
Default Scan Options
Original Size
Resolution
Choose your default document size.
Choices: *A4 / Letter / A5 / B5 / Legal
Note: The Legal option is only for ADF scan.
Choose your default resolution for the scanned document. The
higher the resolution, the greater the detail for the scanned image.
High resolution settings take longer to scan and produce larger file
sizes.
Choices: 75 / 100 / 150 / *200 / 300 / 400 / 600 dpi.
Note: If you are scanning duplex (two-sided) paper, the resolution
for color or gray scanning have a maximum option of 300 dpi.
Image Density The image density can be adjusted within a range of 7 levels using
the control panel or from the scanner's Web Page. Increasing the
value makes your scanned image darker and decreasing the value
makes your scanned image lighter.
Choices: 1, 2, 3, *4, 5, 6, 7
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SUMMARY OF THE MENU OPTIONS
37
E-Mail Default : Used to specify the default settings set by the administrator when sending an
e-mail from the scanner. The default settings are what the scanner will be reset to when the
system auto reset time is over, or when the scanner is turned off and on again.
Item
Description
Color
Color documents to be sent via E-mail from the scanner.
Options:
1. File Format: *PDF, JPEG, TIFF, MTIFF (Multi-page TIFF)
Note: Choose MTIFF or PDF when you need to scan multi-
page documents and convert it to a single image file.
2. Compression Level: *Low, Medium, High
(If TIFF or MTIFF is selected as a file format, the compression
Level is defined as Raw only.)
Black&White Multi-Level (Gray): Choose “ON” if you wish to make gray copies
or OFF to make a B&W (single-bit) copy.
Options:
1. Multi-Level (Gray): ON, *OFF
2. File format: *PDF, TIFF, MTIFF(Multi-page TIFF)
3. Compression Level: *Low, Medium, High
(If you choose ON from Multi-Level (Gray), the file formats include
PDF, JPEG, TIFF, and MTIFF. If TIFF or MTIFF is selected as
your file format, the compression Level is limited to Raw only.
If you choose OFF from Multi-Level (Gray), the file formats include
PDF, TIFF, and MTIFF. The compression Level of MTIFF or TIFF
includes G3, G4, and Raw.)
* Factory Default
Explanation of file format :
PDF
PDF (Portable Document Format) is a very popular file format used
by Adobe. You can view PDF files using Adobe Acrobat or Adobe
Reader.
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VISIONEER NETSCAN 4000 USER’S GUIDE
Explanation of file format :
TIFF/MTIFF TIFF (The Tagged-Image File Format) is a flexible bitmap image
format supported by virtually all paint, image-editing, and page-
layout applications. Also, virtually all desktop scanners can produce
TIFF images.
JPEG
JPEG (Joint Photographic Experts Group) compression provides the
best results with continuous-tone color and the smallest file size.
The following table gives you an idea of file size v.s. file format
File Format
TIFF
10MB
100KB
PDF
53KB
20KB
JPEG
212KB
5MB
File Size (A4, Color, @ 200 dpi)
File Size (A4, B&W, @ 200 dpi)
Folder Template : Used to specify the parameters for a Folder Template. The Folder
Template contains similar information as the new folder screens. The Folder Template will
display on the folder screen when users want to add a new folder to save the time to retype the
data again.
Item
Description
Server Settings
Target URL
Choose the type of protocol of your filing server in the first field.
Choices include *FTP, HTTP, CIFS, HTTPS.
Enter the target URL in the second field. You can enter either the
domain name or the IP address with the directory path. Note that
the directory will be varied due to different protocols. The route
starts from the root directory in FTP, HTTP, HTTPS, and CIFS.
For example, ftp://, http://, and file:\\, https://.
Important note:
You must use this CIFS filing format, file:\\IP\computer
name\folder name, to set CIFS URL.
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SUMMARY OF THE MENU OPTIONS
39
Folder Template : Used to specify the parameters for a Folder Template. The Folder
Template contains similar information as the new folder screens. The Folder Template will
display on the folder screen when users want to add a new folder to save the time to retype the
data again.
Item
Description
Port #
Enter the port number for the server where you want to store your
scanned document.
Default value: *ftp:21, http:80, CIFS:139, https:443
If the default value is different from the real case, input the correct
port number in this field. Touch anywhere on the “Port” field to
bring up the soft keyboard to enter the text.
File Name
The file name of your scanned document without a file extension. If
you have not entered a value in the box, the system will set a default
file name. Using a #Y#M#D#h#m#s#n format causes the file name
to change by scan time. (Y, M, D, h, m, s, and n represent year,
month, date, hour, minute, second and series number respectively.)
For example, typing the file name: test#D#n will save the file name
as test0500001
Report to
e-mail
Enter an e-mail address if you wish to send the filing report to an e-
mail.
Create a
Subfolder
Choose ON to enable the server to create a subfolder when sending
the scanned image to the destination server. (Check if you are
authorized to write under the destination server.)
Choices: ON, *OFF
*Factory Default
Default Scan Options
Document Size Choose your default document size.
Choices: *A4 / Letter / A5 / B5 / Legal
Resolution
Choose your default resolution for the scanned document. The
higher the resolution, the greater the detail for the scanned image.
High resolution settings take longer to scan and produce larger file
sizes.
Choices: 75 / 100 / 150 / *200 / 300 / 400 / 600 dpi
Note: If you are scanning duplex (two-sided) paper, the resolution
for color or gray scanning have a maximum option of 300 dpi.
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VISIONEER NETSCAN 4000 USER’S GUIDE
Folder Template : Used to specify the parameters for a Folder Template. The Folder
Template contains similar information as the new folder screens. The Folder Template will
display on the folder screen when users want to add a new folder to save the time to retype the
data again.
Item
Description
Image Density Adjust the image density in seven steps using the control panel. And
you can specify the default value of image density in the range of 1
to 7 using Web Page. Increasing the value makes your scanned image
darker and decreasing your scanned image lighter.
Choice: 1, 2, 3, *4, 5, 6, 7
Color
Color documents to be sent via filing from the scanner.
Choices:
1. File Format: *PDF, JPEG, TIFF, MTIFF (Multi-page TIFF)
Note: Choose MTIFF or PDF when you need to scan multi-
page document and convert it to a single image file.
2. Compression Level: *Low, Medium, High
(If TIFF or MTIFF is selected as a file format, the compression
Level is defined as RAW only.)
Black&White Black and White documents to be set via filing from the scanner.
Choices:
1. Multi-Level (Gray): ON,*OFF
2. File format: *PDF, TIFF, MTIFF(Multi-page TIFF)
3. Compression Level: *Low, Medium, High
(If you choose ON from Multi-Level (Gray), the file formats
include PDF, JPEG, TIFF, and MTIFF. If TIFF or MTIFF is
selected as your file format, the compression Level is limited to
RAW only.
If you choose OFF from Multi-Level (Gray), the file formats
include PDF, TIFF, and MTIFF. The compression Level of
MTIFF or TIFF includes G3, G4, and Raw.)
* Factory Default
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SUMMARY OF THE MENU OPTIONS
41
Explanation of file format :
PDF
PDF (Portable Document Format) is a very popular file format used
by Adobe. You can view PDF files using Adobe Acrobat or Adobe
Reader.
TIFF/MTIFF TIFF (The Tagged-Image File Format) is a flexible bitmap image
format supported by virtually all paint, image-editing, and page-
layout applications. Also, virtually all desktop scanners can produce
TIFF images.
JPEG
JPEG (Joint Photographic Experts Group) compression provides the
best results with continuous-tone color and the smallest file size.
The following table gives you an idea of file size v.s. file format
File Format
TIFF
10MB
100KB
PDF
53KB
20KB
JPEG
212KB
5MB
File Size (A4, Color, @200 dpi)
File Size (A4, B&W, @ 200 dpi)
Fax Default : Used to specify the fax default settings.
Item
Description
Quality
Set default quality type.
Choices: Standard, *Fine, Extra Fine, Photo
■ Standard (200 x 100 dpi): Suitable for most typed originals.
■ Fine (200 x 200 dpi): Good for small print.
■ Extra Fine (200 x 400 dpi): Good for small print or artwork and
transmits slower than Fine resolution.
■ Photo (200 x 200 dpi): Use when the original has varying shades
of gray.
Note: Faxes are sent in the specified resolution if that resolution is
supported by the receiving fax machine.
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VISIONEER NETSCAN 4000 USER’S GUIDE
Fax Default : Used to specify the fax default settings.
Item
Description
Document Size Set default document size.
Choice: A4, Letter, Legal.
Note: The Legal option is only for ADF scan.
Image Density The image density can be adjusted within a range of 7 levels using
the control panel or from the scanner's Web Page. Increasing the
value makes your scanned image darker and decreasing the value
makes your scanned image lighter. Set default image density level.
Choice: 1, 2, 3, *4, 5, 6, 7
Polling
Reception
Sets the default status of polling reception. Choose ON to use the
scanner to poll other machines. Polling is the process of retrieving
faxes from another fax machine.
Choice: ON, *OFF
Overseas Mode Sets the default overseas mode. Choose ON to avoid transmission
problems when faxing overseas.
Choice: ON, *OFF
* Factory Default
Fax Settings : Used to specify additional fax settings.
Item
Description
Settings
ID
Enter the ID of the scanner. Up to 32 characters can be entered.
Normally, you can enter your company name in this field. Touch
anywhere on the “ID” field to bring up the soft keyboard to type
your text. The text in this field as well as the station number
(telephone number of the scanner), the scanner’s clock including
date and time, the receiving fax number, and page index will be
printed at the top of all outgoing faxes as header information.
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SUMMARY OF THE MENU OPTIONS
43
Fax Settings : Used to specify additional fax settings.
Item
Description
Station
Number
Enter the telephone number of the scanner. The Station Number is
the phone number of the line connected to the built-in modem and
the Station Number should be a value not more than 20 characters.
The “+” (plus) and “ ” (blank space) are supported. The value of the
station number will be printed as part of the fax header information
of all outgoing faxes.
Touch anywhere on the “Station Number” field to bring up the soft
keyboard to type your number.
Select Line
Select to use the device’s fax telephone line as a direct outside line
(PSTN line) or as an extension (PABX line).
Choices: *Outside, Extension
PSTN Access
No.
Enter the number to access the PSTN (Pubic Switched Telephone
Network) line if your device’s fax telephone line is used as an
extension.
For example, enter 0 or 9 in the field via the soft keyboard.
Redial
Sets the number of redial attempts if the number dialed is busy.
Choices: 0, 1, *2, 3, 4, 5, 6, 7, 8, 9, 10 (The Redial value 0
indicates no redial.)
Redial Interval The redial interval setting selects the number of minutes between
each redial if the number dialed is busy.
Choices: 1, 2, *3, 4, 5, 6 minutes
Ring Response Lets you set the number of times the phone rings before the fax
answers.
Choices: *1 ring, 5, 10, 15, 20 seconds
Sound Volume Use the arrow keys to adjust the sound volume during fax
communication.
Choices: 0, 1, 2, *3
*Factory Default
Options
Add Phone #
Choose ON then the new fax number will be automatically included
in the Phone Book after sending the fax finishes.
Choices: ON, *OFF
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VISIONEER NETSCAN 4000 USER’S GUIDE
Fax Settings : Used to specify additional fax settings.
Item
Description
Transmission
Report
Select if you want to print the fax transmission report. This report
lists the time and date of transmission and whether the transmission
was successful (OK). If you select Yes, a report will be printed after
each transmission. If you select Error, the report will only be printed
when a fax fails to transmit.
Choices: *Yes, No, Error only
Fit to Page
Choose Enable to scale the entire contents of your receiving fax to fit
into the paper of the printer. If this setting is disabled, an incoming
image larger than the page splits across multiple pages.
Choices: *Enable, Disable
Detect Dial
Tone
Choose Enable to allow this scanner to wait for and detect a dial
tone before proceeding with dialing. If you are using the scanner on
the same line as your phone, turn on the detect dial tone setting.
This will prevent the scanner from sending a fax while someone is on
the phone.
Choices: Enable, *Disable
Detect Busy
Tone
Choose Enable to allow this scanner to detect a busy tone when
sending a fax.
Choices: *Enable, Disable
(The default setting varies based on country code.)
Manual
Receive
Choose Enable to use the Manual Receive fax function or Disable to
use the auto receive fax function. When Manual Receive is enabled,
and there is an incoming fax, and the machine starts ringing you
need to press the Start button, in the Fax working mode, to receive
and print the fax.
Choices: Enable, *Disable
ECM Mode
Choose Enable to use “ECM Mode”. The Error Correction Mode
function helps this scanner to improve communication in areas
where telephone line conditions are poor.
Choices: *Enable, Disable
* Factory Default
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SUMMARY OF THE MENU OPTIONS
45
Fax Settings : Used to specify additional fax settings.
Item
Description
Report Print
You can print the following types of reports:
■ Activity Report: Select to print a report showing the latest
record, of up to 50 communications, between the sending and
receiving fax machines. (The default setting is to print a record of
every 50 communications between sending and receiving fax
machines.) The report may contain information and results
which are useful for troubleshooting problems.
■ Broadcast Report: Select to print the group transmission report.
■ Transmission Report: Select to print the latest transmission
report, to check if the transmission result is successful,
disregarding which selection you have chosen in the
Transmission Report option.
Cancel Fax Jobs
Delete
If you wish to cancel pending fax jobs, you can choose the item in
the delayed send fax job list and then press the “Delete” button to
cancel it.
Phone Book : Used to create and edit the fax phone book, which includes up to 200
individual phone numbers and 20 groups.
Item
Description
Single Dial
Program
Change
Delete
Select to enter a new name and phone number. Up to 200 phone
numbers can be entered.
Changes a current phone number. Select a phone number you wish
to change and then touch the Change button.
Deletes a current phone number. Select a phone number you wish to
delete and then touch the Delete button. The selected phone
number will be deleted.
Group Dial
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VISIONEER NETSCAN 4000 USER’S GUIDE
Phone Book : Used to create and edit the fax phone book, which includes up to 200
individual phone numbers and 20 groups.
Item
Description
Program
Change
Select to enter a new group. Up to 20 phone groups can be created.
Changes a current phone group. Select a group you wish to change
and then touch the Change button.
Delete
Deletes a current phone group. Select a group you wish to delete and
then touch the Delete button. The selected group will be deleted.
Management : Used to specify the administrator authentication and other management
settings such as energy saving (timer), display language, the default operation mode, and so on.
Item
Description
Administrator Profile
Login Name
Password
Enter the login name to access the Menu options.
Up to 32 characters or digits are allowed and is case-sensitive.
Enter the password to access the Menu options.
Up to 8 characters or digits are allowed and is case-sensitive.
E-mail Address Enter the e-mail address of the administrator of the scanner, so that
the system can send error or warning messages. Up to 64 characters
or digits are allowed and is case-sensitive.
Management Settings
Add “To”
Addr. After
Sending
Choose Enable to add the “To” address to the current address book,
after the e-mail has been sent from the scanner.
Choices: *Enable, Disable
Add a New
Folder After
Sending
Choose Enable to add the new folder to the current folder list, after
the document has been sent to the server from the scanner.
Choices: *Enable, Disable
Energy Saving Set to enable or disable energy saving. The energy saving lets you
reduce power usage while the machine is idle.
Choices: *Enable, Disable
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SUMMARY OF THE MENU OPTIONS
47
Management : Used to specify the administrator authentication and other management
settings such as energy saving (timer), display language, the default operation mode, and so on.
Item
Description
Energy Saving If Energy Saving has been enabled, choose how long the machine
(Timer)
will be idle before it automatically enters the energy saving mode
after the last action. The factory default setting is 15 minutes.
Choices: 5, *15, 30, 60, 240 minutes
System Auto
Specify the system’s auto reset time. If users have not performed any
Reset (Timer) action during the limited reset time, the LCD display will
automatically return to the default operation mode, for example,
copy or e-mail working mode.
Choices: 20, 40, *60, 120,180 seconds
Language
Choose the language you want to show in the LCD-display.
Choices: *English, Chinese
Default Mode Specify a default operation mode. The default mode will show after
the system auto reset time is over or when the system is turned off
and on again.
Choices: Copy, *E-Mail, Filing, Fax, Shortcut
Note: Shortcut provides you an effective way to copy or send your
document with just a few touches on the LCD screen.
If you wish to use the Shortcut function, you need to create your
shortcut buttons first via the scanner’s web page and specify the
default working mode to be Shortcut. For more details on using the
Shortcut buttons, please refer to the Appendix.
*Factory Default
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VISIONEER NETSCAN 4000 USER’S GUIDE
Account Management : Used to set user’s privileges including using the copy, e-mail, folder, or
fax function of the scanner by assigning an account authentication method.
Item
Description
Important!
For effective management, the scanner allows the administrator to specify users’
privileges only through the scanner’s embedded web page. Simply type the scanner’s IP
address, in the URL field of your browser, and choose Account Management to set
users’ privileges in the scanner’s web page. (For more details, please see Appendix.)
Authentication Choose to select the authentication type for account management.
Type
Choices: None, Local, HTTP, LDAP, SMTP
Note:
“None” means no account management will be applied.
“Local” means using the scanner as the authentication type, and the
name and password entered in the Account management are saved in
the scanner memory.
“HTTP, LDAP, or SMTP” means using a HTTP, LDAP, or SMTP
server as the authentication type.
Server
Assign the server IP or the URL address of the authenticating SMTP,
InformationIP HTTP or LDAP server. Touch anywhere on the URL field to bring
or URL
up the soft keyboard to enter the text.
Port #
Enter the port number if you chose HTTP, LDAP, or SMTP as your
authenticating server.
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CREATING A FOLDER TEMPLATE
49
CREATING A FOLDER TEMPLATE
There are server configuration requirements that must be met before
attempting to scan to a folder. The following will briefly review the server
systems that can be used with the scanner. There is additional information
that you need to be aware of.
FTP—SETTING THE SERVER TO STORE YOUR IMAGE
FTP Stands for “File Transfer Protocol.” It is a common method of
transferring files via the Internet from one computer to another. FTP uses
RFC 959[FTP] as their protocol, and the default Port is usually 21.
Therefore, please make sure you have a valid FTP account, with write
privileges, under the directory to save the files. To add a sub-directory from
the scanner, you need to have the write privilege of adding a new directory.
HTTP—SETTING THE SERVER TO STORE YOUR IMAGE
HTTP uses RFC 2616 [HTTP 1.1] as the protocol, and the default port is
usually 80. If you are not using the default HTTP port to send and save
files, you must change the HTTP Port of the scanner to the port for the
web server you are using.
Generally speaking a web server, such as IIS or other HTTP server, can use
an anonymous account for authentication, so that the user can link directly
to the web page without entering a user name and password first. Hence, if
the HTTP Server allows anonymous account authentication, when you use
the scanner to send and save the files, there is no need for specifying any
text in the Login name and Password fields of the scanner.
On the other hand, if the IIS or HTTP server does not allow anonymous
account authentication connecting to the web page, the user will be
prompted to enter the user name and password first when connecting to
the web site. In this mode, the file saving feature is available only when
entering the user name and password, permitted by the server, in the Login
name and Password fields for the scanner, respectively.
Therefore, please make sure which mode your Web Server allows before
using HTTP for file saving. If anonymous access mode is not allowed, you
must have an HTTP account and password.
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VISIONEER NETSCAN 4000 USER’S GUIDE
Since the scanner will check whether the directory for saving the file really
exists, before proceeding with file saving, and then writing the file after
scanning to the specified directory, you have to set the directory for saving
files as “browse” and allow write access in the Web Server; otherwise, the
scanner will not be able to write the file into the directory.
If you wish to use the scanner to save files, in addition to changing some
settings in the Web Server, you will have to confirm the account with the
privilege of writing to the Web Server; otherwise, the scanner will not be
able to “write” the scanned file to the file system.
The following uses the IIS setting for anonymous access to Microsoft
Windows 2000 as an example, and assumes the HTP application is
installed in the root directory of IIS, C:\Inetpub\wwwroot\Xcabinet, and
the directory for file saving is C:\Inetpub\wwwroot\Xcabinet. For non-
anonymous access, refer to IIS for more detail information.
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CREATING A FOLDER TEMPLATE
51
The settings for IIS anonymous access is as below:
1. Start “Internet service manager” in the “Control Panel”, select
“Default Web site” and right click C:\Inetpub\wwwroot\Xcabinet, and
select “Properties”.
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VISIONEER NETSCAN 4000 USER’S GUIDE
2. In the Xcabinet dialog box, select the “Directory security” tab, and
click “Edit” for “Anonymous Access and Authentication Control”.
Please make sure “Anonymous Access” is selected in the
“Authentication Methods” dialog box.
3. Click on “Edit” to open the “Anonymous User Account” window.
Please make sure that the account, stored in your computer system, in
the “Username” field has sufficient privileges to access the file system.
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CREATING A FOLDER TEMPLATE
53
The settings for IIS privilege is as below:
1. Like the setting in anonymous access, start the “Internet service
manager” and select “Default Web site”. Right-click
C:\Inetpub\wwwroot\Xcabinet, and select “Properties”.
2. Select the “Directory” tab in the Properties page. Please ensure the
privileges for “Read”, “Write” and “Directory Browsing” are selected.
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VISIONEER NETSCAN 4000 USER’S GUIDE
The settings for the directory is as below:
If the file management system in your server is NTFS, in order to allow IIS
to use an anonymous account to access the files in the directory of
C:\Inetpub\wwwroot\Xcabinet, you have to make sure the anonymous
account has sufficient write privileges. You may make settings changes
similar to the following:
1. Select C:\Inetpub\wwwroot\Xcabinet directory in Windows Explorer,
right-click and then select “Properties”.
2. Select the “Security” tab in the File dialog box, and then select
“Everyone”. Select the privileges for “Read and Execute”, “Folder
Properties List”, “Read” and “Write”.
After that “every user” has the privilege to manage all files in the directory
for saving files.
Note: For the actual security of the scanned files, you should not
allow the group “Everyone” to have full privileges to the file directory.
Therefore, when setting the access privilege for your file system, it is
recommended to set the privileges of the directory for file saving for
IIS anonymous account, or the other users and groups that can use
the directory only.
Note:
■ Please note that the scanner cannot add a server sub-directory when
using HTTP.
■ When using Apache as the HTTP server, you need to have HTTP/1.1
put an add-in module since the scanner uses chunked Transfer-
encoding. In addition, the Apache server will have to be set to accept
the HTTP PUT command in order to accept the scanner for file
saving. For more information, refer to the related Apache server
documentation.
■ For IIS 6.0 on Windows 2003, you need to enable WebDAV in the
Server Extension folder.
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CREATING A FOLDER TEMPLATE
55
HTTPS—SETTING THE SERVER TO STORE YOUR IMAGE
HTTPS is a secure way of using HTTP. HTTP provides almost no security
features. It contains only basic authentication mechanisms, and supports
little privacy. HTTPS solves this problem by adding SSL, a secure transport
layer over insecure TCP.
To send a scanned document to a server using HTTPS, you must install
SSL on the destination servers. For instructions on how to setup SSL
properly on the server, please refer to the server’s instruction manual. After
SSL has been installed, please check if the SSL port is editable and the
directory security has been selected. The following illustrations show how
to check the SSL port and directory security in a Windows 2000 Server
system.
To check if SSL port and directory security have been selected:
1. Click Start>Program>Administrator Tools>Internet Service Manager
in succession.
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VISIONEER NETSCAN 4000 USER’S GUIDE
2. Select then right-click on Default Web Site and then choose
Properties. The Default Web Site Properties dialog box appears.
Click the Web Site tab and check if SSL port is editable.
3. In the Default Web Site Properties dialog, click the Directory
Security tab and then click the Edit button from the Secure
Communication field.
The Secure Communication dialog opens.
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CREATING A FOLDER TEMPLATE
57
4. Make sure “Require secure channel (SSL)” and “Ignore client
certificates” have been selected.
Or
You can simply type “netstat” in an MS-DOS command. If the https
has been established, and indicated in the example below, then the
server is ready to receive scanned documents from the scanner via
HTTPS.
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VISIONEER NETSCAN 4000 USER’S GUIDE
CIFS—SETTING THE SERVER TO STORE YOUR IMAGE
CIFS (Windows Network Share) is a file saving protocol generally used for
“recourse sharing” of networks in Microsoft Windows systems. Please set
up the “shared directory” per the network settings for sharing in MS
Windows. Generally, in the shared directory Properties dialog box under
the Windows XP, select the “Sharing” tab, and then select “Share this
folder”. Click the “Permissions” button to open “Permissions for the shared
directory” dialog box.
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CREATING A FOLDER TEMPLATE
59
Click the “Full Control” option to allow full privileges to the shared
directory.
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VISIONEER NETSCAN 4000 USER’S GUIDE
CREATING A FOLDER TEMPLATE USING THE SCANNER’S EMBEDDED WEB
PAGE
For management purposes, the scanner allows the administrator to specify
the Filing Template remotely only through the scanner’s embedded web
page. Please note that you cannot specify these settings using the scanner’s
touch panel.
To specify the Filing Template by the scanner’s web page:
1. Type the IP address of the scanner in the URL field of your browser
and then press Enter to launch the scanner’s web page.
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CREATING A FOLDER TEMPLATE
61
2. Click Filing Template to prompt the following Filing Template screen.
3. Enter or select an input parameter respectively, and then click Update
to save your settings. Refer to the following table for details of each
setting:
Item
Description
Target URL
Please choose the type of protocol for your filing server in the
first field.
Choices include: *FTP, HTTP, CIFS, HTTPS
Please enter the target URL in the second field. You can enter
either the domain name or the IP address with the directory
path. Note that the directory will be varied due to different
protocols. The route starts from the root directory in FTP,
HTTP, HTTPS, and CIFS. For example, ftp://, http://, and
file:\\, https://.
Important note:
You must use this CIFS filing format, file:\\IP\computer
name\folder name, to set CIFS URL.
Port #
The port number of your filing server.
Default value: FTP:21, HTTP:80, CIFS:139, HTTPS:443
If the default value is different from the current server, input the
correct port number in this field.
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VISIONEER NETSCAN 4000 USER’S GUIDE
Item
Description
File Name
The file name for your scanned document without extension.
Using #Y#M#D#h#m#s#n creates a counting number file name.
(Y, M, D, h, m, s, n represent Year, Month, Day, hour, minute,
second and series number respectively.) For example, typing the
file name: test#D#n will bring your filing file name as
test0500001
Color File
Format
Color documents are sent to the server from the scanner.
Choices are:
1. File Format: *PDF, JPEG, TIFF, MTIFF(Multi-page
TIFF)
Note: Choose MTIFF or PDF when you need to scan
multi-page document and convert it to a single image file.
2. Compression Level: *Low, Medium, High
(If TIFF or MTIFF is selected as a file format, the
compression Level is defined as Raw only.)
Black&White Black & White or Gray documents are sent to the server from
File Format
the scanner.
Choices are:
1. Multi-Level (Gray): ON, *OFF
2. File Format: *PDF, MTIFF(Multi-page TIFF), TIFF
3. Compression Level: *Low, Medium, High
If you choose ON from Multi-Level (Gray), the available file
formats are PDF, JPEG, TIFF, and MTIFF. If TIFF or MTIFF is
selected as your file format, the compression Level is limited to
RAW only.
If you choose OFF from Multi-Level (Gray), the available file
formats are PDF, TIFF, and MTIFF. The compression Level of
MTIFF or TIFF includes G3, G4, and Raw.
Resolution
The resolution of your scanned document.
The higher the resolution the clearer the image, but high
resolutions take longer to scan and result in larger file sizes.
Choices are: 75, 100, 150, *200, 300, 400, 600 dpi.
Note: If you are scanning duplex (two-sided) paper, the
resolution for color or gray image is up to 300 dpi.
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CREATING A FOLDER TEMPLATE
63
Item
Description
Image
Density
The image density can be adjusted within a range of 7 levels
using the control panel or from the scanner's Web Page.
Increasing the value makes your scanned image darker and
decreasing the value makes your scanned image lighter.
Choices are: 1, 2, 3, *4, 5, 6, 7
Subfolder
Input the name of the subfolder. (Make sure you have write
access to create a subfolder on the server.)
Choices are: *ON, OFF
Report to
e-mail
Enter an e-mail address if you want to send a filing report to an
e-mail message.
Document
Size
Choose your document size.
Choices are: A4, Letter, A5, B5, Legal
Note the legal size is available from the ADF only.
* The default paper size depends on the main tray of the printer.
* Factory Default
EDITING A FOLDER USING THE SCANNER’S WEB PAGE
You can create a new folder, and modify or delete an existing folder.
To add a new folder,
1. Type the IP address of the scanner in the URL field of your browser
and then press Enter to launch the scanner’s embedded web page.
2. Choose Administrator Settings to launch the Login dialog.
3. There is no default administrator name or password, simply click
Login to access the Administrator Settings.
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CREATING A FOLDER TEMPLATE
65
5. Click New to open the New Folder dialog.
Note:
■ If you have created a Folder Template, all the settings of the template
will be automatically copied to the new folder settings so that you
don’t need to retype the information when adding a new folder.
■ The five most often used folder names appear first on the Filing
Manager main screen. Up to 40 folders can be entered. You can use
the Up-Arrow or Down-Arrow key to scroll through all folders in the
folder list.
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VISIONEER NETSCAN 4000 USER’S GUIDE
6. Input the folder information in the fields you want to modify. The
following example shows the settings from the Folder Template’s.
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CREATING A FOLDER TEMPLATE
67
7. Click Add to save the folder and return to the main screen. Your new
folder name will be displayed in the window. Click Update to send the
changes to the scanner, or Exit to leave without saving any change.
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VISIONEER NETSCAN 4000 USER’S GUIDE
To modify a current folder,
2. Choose a folder you wish to edit from the folder list and click Modify
to open the following Modify Folder screen. Or, you can double-click
the folder to open the Modify Folder screen.
3. Modify your folder content and click Update to save the latest data, or
Cancel to exit and return to the Folder Manager screen.
4. In the Folder Manager screen, click Update to send the changes to the
scanner, or Exit to leave without saving any changes.
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VISIONEER NETSCAN 4000 USER’S GUIDE
3. Click Delete to remove the folder. A warning message appears to
confirm your deletion. Click OK to confirm or Cancel to exit.
4. Click Update to send the changes to the scanner, or Exit to leave
without saving any changes.
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SETTING REQUIRED FAX SETTINGS
71
SETTING REQUIRED FAX SETTINGS
SETTING YOUR LOCATION
Your location has to be set first to ensure the fax transcending signals are
correct.
To set your location:
1. Start Your Browser.
2. Type the IP address of the scanner in the URL field. For example,
http://10.1.30.83. The scanner’s embedded web page opens.
3. Click General from the Menu to open the General options.
4. Choose your location from the Country Code drop down list box.
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VISIONEER NETSCAN 4000 USER’S GUIDE
5. Click Update to save your settings.
Note: Alternatively, you can set your location via the touch panel.
SETTING YOUR FAX HEADER
The fax header consists of date, time, ID number, the receiving fax number
and page index which will be shown at the top of all outgoing faxes.
To set the fax header:
1. Start your browser.
2. Type the IP address of the scanner in the URL field. For example,
http://10.1.30.83. The scanner’s embedded web page opens.
3. Click General from the Menu to open the General options.
4. Input the current date and time using the format (YYYY/MM/DD)
and (hh:mm:ss) and click Update to save your settings.
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SETTING REQUIRED FAX SETTINGS
73
5. Click Fax Settings from the Menu to open the Fax Settings screen.
6. Input your information in the ID # field. For example, your company
name or your fax number. Up to 32 characters or digits can be entered.
7. Enter the scanner’s fax number in the Station Number field on the
Fax Settings screen. Up to 20 digits can be entered, numbers and “ ”
(blank space) and “+” (plus) are supported.
The following is an example of the fax header.
ID#: AAA Company Station #: 5231111 To:1234567 2007/07/31 15:31 Page:1
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VISIONEER NETSCAN 4000 USER’S GUIDE
Operation
With an intuitive control panel and a large LCD display, the scanner is
designed to be easy-to-use. After the administrator has completed the
configuration of the machine, basically, operating the scanner takes only a
few steps as follows.
1. Place the document in either the input tray or on the flatbed glass.
2. Press Copy, E-mail, Filing, or Fax on the control panel.
Copy—sends the scan to the attached printer.
E-mail—enter an e-mail address or select an address from the address
book.
Filing—choose the desired folder to save your image.
Fax—enter a fax number or select one number from the phone book.
3. Press the “Black & White” or “Color” button to start scanning and
send the scanned document to your printer, e-mail address, filing
server, or a remote fax machine.
The following sections describe the advanced steps on how to make a copy
of your scanned document, how to fax your scanned document, and how
to distribute your document over the internet.
LOADING PAPER
The scanner can scan and send document(s) from the ADF (Automatic
Document Feeder) or the flatbed glass. If you need to send multiple pages,
please load your papers in the ADF. The ADF can hold up to 50 pages at
one time. If you need to send pages from books, newspaper clippings,
plastic cards, or paper with wrinkles or curls, please place your paper on the
flatbed glass.
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LOADING PAPER
75
NOTICE ON USING THE ADF
Before using the ADF, please make sure that your paper meets the following
specifications:
■ Document(s) can range in size from 4.5 by 5.5 inches to 8.5 by 14
inches (Legal).
■ Document(s) can range in weight from 16 to 28 lbs (0.002” to 0.006” or
2
2
60 g/m to 105 g/m ).
■ Document(s) should be square or rectangular and in good condition
(not fragile or worn).
■ Document(s) should be free of tape, curl, wrinkle, tears, wet ink, or
punch holes.
■ Document(s) should be free of staples, paper clips, labels, and paper
sticky notes.
■ There is nothing on the flatbed glass.
Note: To scan irregular types of document(s), place the document(s)
on the glass or make a copy first and then scan the copy instead.
PLACING DOCUMENT(S) IN THE ADF
4. If you have multiple pages, fan your document(s) to avoid occasional
paper jam and to verify that none of the pages are stapled or taped
together. The ADF holds up to 50 pages at one time.
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VISIONEER NETSCAN 4000 USER’S GUIDE
5. Adjust the Paper Guides to center the document(s) in the ADF.
6. Place your document(s) with the text FACE UP in the ADF with the
tops pointing into the scanner.
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LOADING PAPER
77
USING THE PAPER STOPPER
If you are using legal size paper, move the paper stopper to the right end as
shown below. The paper stopper is designed to keep your documents from
falling to the floor during operation.
PLACING DOCUMENT(S) ON THE GLASS
1. Open the document(s) cover to reveal the glass.
2. Place your document with the text FACE DOWN on the glass and
align the document in the upper-left corner.
3. Close the document cover.
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VISIONEER NETSCAN 4000 USER’S GUIDE
MAKING COPIES
BASIC OPERATION
Important!
Before making copies through your printer, please make sure your
printer has been properly connected to the scanner and that the power
of the printer has been turned on FIRST. Otherwise, the copy function
will not work properly.
Using the Default Settings
1. Place your document(s) with text FACE UP in the ADF or FACE
DOWN on the flatbed glass.
2. Press the Copy button on the control panel to show the Copy main
screen on the touch panel.
3. Press the B&W or Color start button on the control panel to copy
your document(s) in black and white.
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MAKING COPIES
79
ADVANCED OPERATION
USING SPECIAL SETTINGS
1. Place your document(s) with text FACE UP in the ADF or FACE
DOWN on the glass.
2. Press the Copy button on the control panel to prompt the Copy main
screen.
3. If you need to make more than one copy, enter your desired copy
count using the numeric keypad on the control panel. The number of
copies will appear on the upper right corner.
4. On the Basic screen, check if the paper size, the scaling percentage, the
image density, and the copy mode meets your requirement. If not,
make any change that suits your needs.
5. Choose the Image Edit or the Advanced Copy tab to show more copy
options. (For more information about the settings, see the settings
description below.)
6. Press the B&W or Color button on the control panel to copy your
document(s) in black and white.
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VISIONEER NETSCAN 4000 USER’S GUIDE
SETTINGS DESCRIPTION
Basic Copy :
Item
Description
Reduce/
Enlarge
Select the scaling percentage by touching the Switch button.
Choices: *100%, 25%, 50%, 78% (Legal -> Letter), 93% (Fit to
Page), 127% (Letter -> Legal), 200%, Variable
Variable means selecting your scaling percentage in a one percent
increment from 25%~400% using the Up-arrow and Down-arrow
key.
Paper Tray
Paper Size
Sets which paper tray, in the printer, will be used for the current
Copy job.
Choices: *Auto (Select paper tray automatically), Tray 1, Tray 2,
MP(Multi-purpose) Tray
Please confirm that the paper size of the scanner’s LCD has changed
when you change the paper size of the printer.
Sets your paper size.
Choice: A4, Letter, A5, B5, Legal. Note Legal size is available only
when scanning from the ADF.
Image Density Use the “Image Density” control to adjust from level 1 to level 7.
Choice: 1, 2, 3, *4, 5, 6, 7
Copy Mode
Choose the focus of your copy result. For example, if your document
contains pictures, choose Photo. If your document contains text
only, choose Text. Speed mode is a standard mode for all documents.
Choice: *Speed, Text, Photo
* Factory Default
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81
Image Edit :
Item
Description
Erase Border
Sets the length of border you want removed from the image.
Options: *0 / 0.25 / 0.5 / 0.75 / 1.0 inch
or *0 / 6 / 13 / 19 / 25 mm
Margin
Adjustment
The “Margin Adjustment” option will move the copy image to the
right and/or to the bottom; depending on the “Right” and “Bottom”
parameters.
Right or Bottom options:
*0 / 0.25 / 0.5 / 0.75 / 1.0 inch or *0 / 6 / 13 / 19 / 25 mm
Unit
Choose the unit of measurement you want to use.
Choices: *inch, mm
* Factory Default
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VISIONEER NETSCAN 4000 USER’S GUIDE
Advanced Copy :
Item
Description
Collate
Choose the order you want your copies to be placed in “*Sort” (e.g.
pages 1,2,3/1,2,3 /1,2,3) or “Stack” (e.g. pages 1,1,1/2,2,2/3,3,3).
Duplex
Choose one of these four types to use when printing duplex.
(First verify that your printer includes a duplex option.)
Choices: 1 to 1 Sided, *1 to 2 Sided, 2 to 2 Sided, 2 to 1 Sided
1 to 1 Sided: Copy single-sided originals onto one side of one
sheet of paper.
1 to 2 Sided: Copy single-sided original onto two sides of one
sheet of paper.
2 to 1 Sided: Copy double-sided original onto one side of one
sheet of paper.
2 to 2 Sided: Copy double-sided original onto two sides of one
sheet of paper.
1 to 1 Sided
1 to 2 Sided
2 to 1 Sided
2 to 2 Sided
Example:
1 to 1 Sided
1 to 2 Sided
2 to 1 Sided
2 to 2 Sided
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MAKING COPIES
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Advanced Copy :
Item
Description
Orientation
Specify how you want to bind your duplex printing.
Note: This feature is available only if a duplex printer is installed.
Choices: *Long Edge to Long Edge, Long Edge to Short Edge,
Short Edge to Long Edge, Short Edge to Short Edge
Long Edge means documents are to be bound or flipped on the
long edge of paper.
Short Edge means documents are to be bound, or flipped, on
the short edge of paper.
Long Edge to Long Edge
Long Edge to Short Edge
Turn your documents from long- Turn your documents from long-
edge binding to long-edge binding. edge binding to short-edge binding.
Short Edge to Long Edge
Short Edge to Short Edge
Turn your documents from short- Turn your documents from short-
edge binding to long-edge binding. edge binding to short-edge binding.
Note: The selection of orientation varies depending on the type of duplex printing.
Duplex
Availability of Orientation
1 to 1 sided
2 to 1 sided
All options are unavailable.
Only Long Edge to Long Edge and Short Edge to
Long Edge are available.
1 to 2 sided
2 to 2 sided
Only Long Edge to Long Edge and Long Edge to
Short Edge are available.
All options are available.
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VISIONEER NETSCAN 4000 USER’S GUIDE
Advanced Copy :
Item
Description
Orientation
(Cont’d)
Examples:
Long Edge:
/
Short Edge:
/
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MAKING COPIES
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Advanced Copy :
Item
Description
N-Up (Paper
Saving)
Use this setting to print multiple pages of a document onto a single
sheet of paper, and to set the sequence of the page images on each
sheet of paper.
Choices: *1-in-1, 2-in-1, 4-in-1 (landscape), 4-in-1 (portrait)
1-in-1 means one page will be printed on a single sheet of paper.
2-in-1 means two pages will be printed on a single sheet of paper
as illustrated.
4-in-1 (landscape) means four pages will be printed on a single
sheet of paper in rows from left to right, top to bottom as
illustrated.
4-in-1 (portrait) means four pages will be printed on a single
sheet of paper in columns from top to bottom, left to right as
illustrated.
4-in-1(portrait)
2-in 1
4-in 1(landscape)
Stamp
You can specify a word to appear as a stamp on the scanned
documents.
(Note: In the Stamp field, there is a small “Soft Keyboard” icon
shown at the upper-right corner. Touch anywhere on the Stamp
field to bring up the soft keyboard to enter your stamp characters.)
Example:
* Factory Default
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VISIONEER NETSCAN 4000 USER’S GUIDE
SENDING YOUR DOCUMENT TO E-MAIL
BASIC OPERATION
Using the Default Setting
1. Place your document(s) with text FACE UP in the ADF or FACE
DOWN on the flatbed glass.
2. Press the E-mail button on the control panel. The following E-mail
main screen appears.
The Address
Book button
The “To”/
”CC”/”BCC”
Field
3. Enter the e-mail address.
■ Touch any place on the “To” field (the empty box in the center) to
bring up the “soft keyboard” to input an email address. Press the
Enter key, on the soft keyboard, to move to another line and input
another email address. When finished adding email addresses, press
Return to return to the E-mail main screen.
■ You can also touch the Address Book button to bring up the
address book and select an option from the list. You can also select
multiple addresses at one time.
4. Press the B&W button to send your document(s) in black and white,
or the Color button to send your document(s) in color.
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SENDING YOUR DOCUMENT TO E-MAIL
87
ADVANCED OPERATION
Using Special Settings
1. Place your document(s) with text FACE UP in the ADF or FACE
DOWN on the glass.
2. Press the E-mail button on the control panel. The following E-mail
main screen appears.
The Address
Book button
The “To”/
”CC”/”BCC”
Field
3. Enter the e-mail address.
■ Touch any place on the “To” field (the empty box in the center) to
bring up the “soft keyboard” to input an email address. Press the
Enter key, on the soft keyboard, to move to another line and input
another email address. When finished adding email addresses, press
Return to return to the E-mail main screen.
■ You can also touch the Address Book button to bring up the
address book and select and address from that list.
■ Press CC or BCC if you want to input an email address in either of
those sections.
■ Enter the subject of your e-mail via the soft keyboard. If not, the
“Default Subject” will be displayed in recipients’ e-mail message.
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VISIONEER NETSCAN 4000 USER’S GUIDE
4. On the Basic screen, check if the original size, scanning resolution,
original doc.: Simplex, or image density meets your requirement. If
not, change the settings to suit your needs.
5. Press the E-mail Options tab to open the E-mail Options screen.
Enter the file name of the scanned document, the “From” address, and
type your e-mail message if necessary in the Text field, using the soft
keyboard in each field. (For more information about the settings, see
the settings description below.)
6. Press the Scan Options tab to prompt the Scan Options screen.
Change the file format and compression level of the scanned image if
the default settings are not satisfactory.
7. Press the B&W button to send your document(s) in black and white,
or the Color button to send your document(s) in color.
SETTINGS DESCRIPTIONS
Item
Description
Basic
Resolution
Choose your default resolution for the scanned document. The
higher the resolution, the greater the detail for the scanned image.
High resolution settings take longer to scan and produce larger file
sizes.
Choice: 75, 100, 150, *200, 300, 400, 600 dpi
Note: If you are scanning duplex (two-sided) paper, the resolution
for color or gray scanning have a maximum option of 300 dpi.
Original Size
Choose your default document size.
Choices: *A4/Letter/A5/B5/Legal
Note: The legal option is only available when scanning from the
ADF.
Image Density The image density can be adjusted within a range of 7 levels using
the control panel or from the scanner's Web Page. Increasing the
value makes your scanned image darker and decreasing the value
makes your scanned image lighter.
Choice: 1, 2, 3, *4, 5, 6, 7
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SENDING YOUR DOCUMENT TO E-MAIL
89
Item
Description
Original Doc. Choice: Simplex, Duplex(Long), Duplex(Short)
■ Simplex: If your original is a single-sided document, choose
Simplex to scan your documents only on one side.
■ Duplex(long): If your original is a double-sided document which
is bound along the long edge of paper, choose Duplex(Long) to
scan your document on the front and the back side.
■ Duplex(Short): If your original is a double-sided document
which is bound along the short edge of paper, choose
Duplex(Short) to scan your document on the front and the back
side.
Bind
Multi-batch document scanning from the ADF or Multi-page
scanning from the flatbed can be enabled. Press the Bind button
when you want to scan more than 50 pages from the ADF or more
than one page from the flatbed. After scanning the 1st batch or 1st
page, a dialog box will pop up asking if you wish to Bind or End.
Choose Bind to scan the next batch or page or choose End to stop
scanning.
* Factory Default
E-Mail Options
File Name of
Attachment
The file name of your scanned document without a file extension. If
you have not entered a value in the box, the system will set a default
file name. Using a #Y#M#D#h#m#s#n format causes the file name
to change by scan time. (Y, M, D, h, m, s, and n represent Year,
Month, Day, hour, minute, second and series number respectively.)
For example, type file name: test#D#n will save the file name as
test0500001
From
Enter the “From” address of your outgoing e-mail from the scanner.
If an e-mail can not be sent, notification is returned to this address.
If the administrator has not set the device’s e-mail account in the
Mail Server settings, you can enter the e-mail address here. This is
the “From” address in your e-mail when you receive an email from
the scanner.
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VISIONEER NETSCAN 4000 USER’S GUIDE
Item
Description
Reply To
Enter a “Reply to” address if you want to specify a reply address that
is different from the “From” address. Up to 60 characters can be
entered in the field. To enter the address, you can touch anywhere
on the “Reply To” field to bring up the soft keyboard to type the
address.
Text
Type your e-mail message here. To enter the text, you can press
anywhere on the “Text” field to bring up the soft keyboard to type
the text.
File Separation Limit the file size of the attachment of each outgoing message to
avoid the size limitation of SMTP servers. Use the combo box to
select from the list.
Choice: 1MB / 3MB / 5MB / 10MB / 30MB / *Unlimited
* Factory Default
Scan Options
Color
■ File Format: Choose a file format for your scanned image.
Choices include: *PDF, TIFF, JPEG, MTIFF
Note: Choose MTIFF or PDF when you need to scan a multi-
page document and convert it to a single image file.
■ Compression Level: Choose the compression level for your
scanned image.
Choices: *Low, Medium, High
If TIFF or MTIFF is selected as the file format, the compression
Level is defined as Raw only.
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SENDING YOUR DOCUMENT TO E-MAIL
91
Item
Description
Black&White ■ Multi-Level (Gray): Choose “ON” if you wish to make grayscale
copies or *OFF to make B&W (single-bit) copies.
■ File Format: Choose a file format for your scanned image.
Grayscale choices include: *PDF, TIFF, JPEG, MTIFF
Black&White choices include: *PDF, TIFF, MTIFF
■ Compression Level:
Choices: *Low, Medium, High
(If you choose ON from Multi-Level (Gray), the file formats include
PDF, JPEG, TIFF, and MTIFF. If TIFF or MTIFF is selected as
your file format, the compression Level is limited to Raw only.
If you choose OFF from Multi-Level (Gray), the file formats include
PDF, PCX, TIFF, and MTIFF. The compression Level of MTIFF or
TIFF includes G3, G4, and Raw.)
* Factory Default
Note:
■ If you make a mistake during the process, press the Stop button on the control
panel to cancel the operation.
■ The machine allows you to send the scanned document(s) to multiple e-mail
addresses. After inputting the first e-mail address, simply press the enter key, on the
soft keyboard, to type another address in the next line.
■ Up to 64 characters can be entered in the File Name of Attachment, “To”, “From”,
“Reply to”, “Subject”, and the “Text” fields.
■ If you wish to scan a multi-page document and convert it to a single image file,
choose your output file format to be MTIFF or PDF.
■ If you want to scan multiple pages from the flatbed, or more than one set of 50
pages from the ADF, press the Bind button first. After the first flatbed or ADF scan
finishes, you will be prompted to bind to the next scan. Place the next page on the
flatbed, or document batch in the ADF, and press Bind to continue. After you are
done scanning all pages in the document, choose End to close the dialog box.
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VISIONEER NETSCAN 4000 USER’S GUIDE
USING THE SOFT KEYBOARD
In the E-mail main screen, the soft keyboard is used to enter your e-mail
address, or message in the text field.
To use the soft keyboard:
1. Whenever there is a soft keyboard icon shown in a blank field, for
example the following Subject field on the E-mail screen, touch
anywhere on the blank field to bring up the soft keyboard.
Soft
keyboard
icon
The blank field
Keyboard
switch button
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SENDING YOUR DOCUMENT TO E-MAIL
93
2. To enter lower-case letters, numbers, or other characters, press the KB
Switch button to switch between keyboards as shown below.
3. To return to the E-mail main screen, press the Return button.
USING THE ADDRESS BOOK
To select e-mail addresses:
1. Touch the Address Book icon on the E-mail main screen. The
following Address Book screen displays.
2. Touch an e-mail address to select it. The selected one will be
highlighted. (You can touch another address for multiple selections.)
3. Touch OK to return to the E-mail main screen.
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VISIONEER NETSCAN 4000 USER’S GUIDE
To select a group address:
1. On the Address Book screen, touch the Group tab to display the
following Group screen.
2. Touch a group to select it and then touch OK to return to the E-mail
main screen. (You can touch another group to select multiple groups)
To search an e-mail address or a group:
1. On the Address Book main screen, touch Search to display the
following E-mail Search screen.
2. Choose your search type. (All means to search the addresses from
current Address Book of the scanner. LDAP means to search the
addresses from an external address book on an LDAP server.)
3. Enter your search string via the soft keyboard.
4. Touch the Search button to start searching.
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SENDING YOUR DOCUMENT TO FILING SERVERS
95
SENDING YOUR DOCUMENT TO FILING SERVERS
Before sending your document to a destination server, you should set up a
few folders first to speed up the process. A folder contains a list of
parameters such as your filing protocol, directory, file name and other
scanning parameters. On how to set up a new folder, please refer to the
BASIC OPERATION
Using the Default Settings
1. Place your document(s) with the text FACE UP in the ADF or FACE
DOWN on the flatbed glass.
2. Press the Filing button on the control panel. The LCD-screen displays
the following Filing main screen.
3. Choose a folder to save your scanned image.
■ Or you can use the Up-arrow or Down-arrow button to scroll
through the list.
■ Or you can display the most frequently used folder list by touching
the Show All button.
4. Press the B&W button to scan your document(s) in black and white,
or the Color button to scan your document(s) in color.
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VISIONEER NETSCAN 4000 USER’S GUIDE
ADVANCED OPERATION
Using Special Settings
1. Place your document(s) with the text FACE UP in the ADF or FACE
DOWN on the flatbed glass.
2. Press the Filing button on the control panel. The LCD-screen displays
the following Filing main screen.
3. Choose a folder to save your scanned image.
■ Or you can use the Up-arrow or Down-arrow button to scroll
through the list.
■ Or you can display the most frequently used folder list by touching
the Show All button.
4. On the Basic screen, check if the original size, scanning resolution, or
image density meets your requirement. If not, change the settings to
suit your needs.
5. Touch the Server Options tab to display the Server Options screen. If
you are a registered user, and there is a different login name displayed
on the Server Options screen, please enter your own login name and
password, your desired file name for the scanned image, the e-mail
address to send the filing report, and check if you want to create a
subfolder on the screen.
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SENDING YOUR DOCUMENT TO FILING SERVERS
97
6. Touch the Scan tab to display the Scan Settings screen. If you want,
change the file format and the compression. (For information about
the setting, please see the setting descriptions below.)
7. Press the B&W button to send your document(s) in black and white,
or the Color button to send your document(s) in color.
SETTINGS DESCRIPTION
Item
Description
Basic
Resolution
Choose a scanning resolution for your document. The higher the
resolution, the greater the detail for the scanned image. High
resolution settings take longer to scan and produce larger file sizes.
Choices: 75, 100, 150, *200, 300, 400, 600 dpi
Note: If you are scanning duplex (two-sided) paper, the resolution
for color or gray scanning have a maximum option of 300 dpi.
Original Size
Choose your original paper size.
Choices: A4, Letter, A5, B5, Legal
Note: The Legal option is only available when scanning from the
ADF.
Image Density If your original document is too light or too dark, you can use this
option to adjust the density level.
Choices: 1, 2, 3, *4, 5, 6, 7
Original Doc. Choices: Simplex, Duplex(Long), Duplex(Short)
■ Simplex: If your original is a single-sided document, choose
Simplex to scan your documents only on one side.
■ Duplex(Long): If your original is a double-sided document, and
is bound along the long edge of paper, choose Duplex(Long) to
scan your document on the front and the back side.
■ Duplex(Short): If your original is a double-sided document, and
is bound along the short edge of paper, choose Duplex(Short) to
scan your document on the front and the back side.
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VISIONEER NETSCAN 4000 USER’S GUIDE
Item
Description
Bind
Multi-batch document scanning from the ADF or Multi-page
scanning from the flatbed can be enabled. Press the Bind button
when you want to scan more than 50 pages from the ADF or more
than one page from the flatbed. After scanning the 1st batch or 1st
page, a dialog box will pop up asking if you wish to Bind or End.
Choose Bind to scan the next batch or page or choose End to stop
scanning.
Server Options
Login Name
Password
If you are a registered user, and there is a different login name
displayed on the Server Options screen, please enter your own login
name here.
Enter your own password of the destination server if you are a
registered user yet with a different login name displayed on the
screen.
File Name
The file name of your scanned document without a file extension. If
you have not entered a value in the box, the system will set a default
file name. Using a #Y#M#D#h#m#s#n format causes the file name
to change by scan time. (Y, M, D, h, m, s, and n represent Year,
Month, Day, hour, minute, second and series number respectively.)
For example, type file name: test#D#n will save the file name as
test0500001
Report to
E-mail
Enter an e-mail address if you want to send a filing report to an
e-mail message.
Create a
Subfolder
Choose ON to enable the server to create a subfolder when sending
the scanned image to the destination server. (Check if you are
authorized to write under the destination server.)
Choices: ON, *OFF
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SENDING YOUR DOCUMENT TO FILING SERVERS
99
Item
Description
Scan Options
Color
■ File Format: Choose a file format for your scanned image.
Choices include: *PDF, TIFF, JPEG, MTIFF
Note: Choose MTIFF or PDF when you need to scan a multi-
page document and convert it to a single image file.
■ Compression Level: Choose the compression level for your
scanned image.
Choices: *Low, Medium, High
If TIFF or MTIFF is selected as the file format, the compression
Level is defined as Raw only.
Black&White ■ Multi-Level (Gray): Choose “ON” if you wish to make grayscale
copies or *OFF to make B&W (single-bit) copies.
■ File Format: Choose a file format for your scanned image.
Grayscale choices include: *PDF, TIFF, JPEG, MTIFF
Black&White choices include: *PDF, TIFF, MTIFF
■ Compression Level:
Choices: *Low, Medium, High
(If you choose ON from Multi-Level (Gray), the file formats include
PDF, JPEG, TIFF, and MTIFF. If TIFF or MTIFF is selected as
your file format, the compression Level is limited to Raw only.
If you choose OFF from Multi-Level (Gray), the file formats include
PDF, PCX, TIFF, and MTIFF. The compression Level of MTIFF or
TIFF includes G3, G4, and Raw.)
* Factory Default
ADDING A NEW FOLDER
If the folder you want to save the scanned documents to is not in the
current Folder list, add a new one by touching the Add New Folder
button. This displays the following New Folder screen. The New Folder
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VISIONEER NETSCAN 4000 USER’S GUIDE
screen displays the server and scanning parameters that are same as the
options in the folder Folder Template except the Folder Name. Refer to the
following table to enter the relevant value, and then press the B&W start or
Color start button to start sending your document.
Note: After sending the scanned document to your target server, the
new folder will be automatically added to the folder list in the Folder
main screen.
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SENDING YOUR DOCUMENT TO FILING SERVERS 101
Server Information :
Item
Description
Enter name of your folder.
Folder Name
Target URL
Please choose the type of protocol of your filing server in the first
field.
Choices include: *FTP, HTTP, CIFS, HTTPS
Please enter the target URL in the second field. You can enter
either the domain name or the IP address with the directory path.
Note that the directory will vary due to different protocols. The
route starts from the root directory in FTP, HTTP, HTTPS, and
CIFS. For example, ftp://, http://, and file:\\, https://.
Important note:
You must use this CIFS filing format, file:\\IP\computer
name\folder name, to set CIFS URL.
Port #
Enter the port number for the server which you want to store your
scanned document.
Default value: FTP:21, HTTP:80, CIFS:139, HTTPS:443
If the default value is different from the real case, input the correct
port number in this field. Touch anywhere on the “Port” field to
bring up the soft keyboard to enter the text.
* Factory Default
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VISIONEER NETSCAN 4000 USER’S GUIDE
Server Options :
Item
Description
Login Name
Password
File Name
Enter the login name of the destination server.
Enter the password of the destination server
The file name of your scanned document without a file extension.
If you have not entered a value in the box, the system will set a
default file name. Using a #Y#M#D#h#m#s#n format causes the
file name to change by scan time. (Y, M, D, h, m, s, and n
represent Year, Month, Day, hour, minute, second and series
number respectively.) For example, type file name: test#D#n will
save the file name as test0500001
Report to
E-mail
Enter an e-mail address if you want to send a filing report to an
e-mail message.
Create a
Subfolder
Choose ON to enable the server to create a subfolder when
sending the scanned image to the destination server. (Check if you
are authorized to write to the destination server.)
Choices: ON, *OFF
* Factory Default
Scan Options :
Item
Description
Original Size
Choose your document size.
Choices: *A4, Letter, A5, B5, Legal
Note the legal size is available when scanning from the ADF.
Resolution
The resolution for your scanned document. The higher the
resolution, the greater the detail for the scanned image. High
resolution settings take longer to scan and produce larger file sizes.
Choices: 75, 100, 150, *200, 300, 400, 600 dpi
Note: If you are scanning duplex (two-sided) paper, the resolution
for color or gray image is up to 300 dpi.
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SENDING YOUR DOCUMENT TO FILING SERVERS 103
Scan Options :
Item
Description
Image Density The image density can be adjusted within a range of 7 levels using
the control panel or from the scanner's Web Page.
Choices: 1, 2, 3, *4, 5, 6, 7
(1 means the lightest density while 7 means the darkest density.)
Color File
Format
■ File Format: Choose a file format for your scanned image.
Choices include: *PDF, TIFF, JPEG, MTIFF
Note: Choose MTIFF or PDF when you need to scan a multi-
page document and convert it to a single image file.
■ Compression Level: Choose the compression level for your
scanned image.
Choices: *Low, Medium, High
If TIFF or MTIFF is selected as the file format, the compression
Level is defined as Raw only.
B&W File
Format
■ Multi-Level (Gray): Choose “ON” if you wish to make
grayscale copies or *OFF to make B&W (single-bit) copies.
■ File Format: Choose a file format for your scanned image.
Grayscale choices include: *PDF, TIFF, JPEG, MTIFF
Black&White choices include: *PDF, TIFF, MTIFF
■ Compression Level:
Choices: *Low, Medium, High
(If you choose ON from Multi-Level (Gray), the file formats
include PDF, JPEG, TIFF, and MTIFF. If TIFF or MTIFF is
selected as your file format, the compression Level is limited to
Raw only.
If you choose OFF from Multi-Level (Gray), the file formats
include PDF, PCX, TIFF, and MTIFF. The compression Level of
MTIFF or TIFF includes G3, G4, and Raw.)
* Factory Default
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VISIONEER NETSCAN 4000 USER’S GUIDE
FAXING YOUR SCANNED DOCUMENT
Important!
Before faxing your document through the scanner, make sure that you
have installed a telephone line on the scanner. Refer to Chapter 2 on
how to connect a telephone line.
BASIC OPERATION
Using the default settings
1. Place your document(s) with text FACE UP in the ADF or FACE
DOWN on the glass.
2. Press the Fax button on the control panel to display the Fax main
screen.
3. Enter the fax number with the numeric keypad on the control panel.
■ Or you can touch the Phone Book button to bring up the
telephone book and then select a number from the list.
■ You can also select multiple fax numbers at one time. To enter the
next fax number, press the Down-arrow key, at the right of the
Phone Number field, after finishing entering the first fax number.
4. Press the B&W button to send your document(s) in black and white.
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FAXING YOUR SCANNED DOCUMENT 105
Note:
■ If you make a mistake during the process, press the Stop button on
the control panel to cancel the operation.
■ Up to 20 characters can be entered in the Fax Number field and some
characters such as “-” and “P” (a 2-second pause) are supported.
■ When entering a phone number from the numeric keypad, include
any PSTN access number (number to access the public telephone line,
usually a 9 or 0), area codes, and the telephone number.
■ The machine allows broadcast faxing. This means it allows you to
send the scanned document(s) to multiple fax numbers. After entering
your first fax number, press the Down Arrow button on the LCD-
screen to enter your next fax number in the next line. Up to 200 fax
numbers can be entered and broadcasted at one time.
■ If you want to scan multiple pages from the flatbed, or more than one
set of 50 pages from the ADF, press the Bind button first. After the
first flatbed or ADF scan finishes, you will be prompted to bind to the
next scan. Place the next page on the flatbed, or document batch in
the ADF, and press Bind to continue. After you are done scanning all
pages in the document, choose End to close the dialog box.
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VISIONEER NETSCAN 4000 USER’S GUIDE
ADVANCED OPERATION
Using Special Settings
1. Place your document(s) with the text FACE UP in the ADF or FACE
DOWN on the flatbed glass.
2. Press the Fax button on the control panel to display the Fax main
screen.
3. Enter the fax number with the numeric keypad on the control panel.
■ Or you can touch the Phone Book button to bring up the preset
telephone book and then select a number from the list.
■ You can also select multiple fax numbers at one time. To enter the
next fax number, press the Down-arrow key, at the right of the
Phone Number field, after entering the first fax number.
Note the Destination button on the upper right corner will display
the number of recipients you have chosen.
4. Check if the quality, paper size, original doc.: Simplex, and image
density meets your requirement. If not, change the setting to suit your
needs. (For more information about the settings, refer to the setting
descriptions below.)
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FAXING YOUR SCANNED DOCUMENT 107
5. Click the More Setting tab to display the More Setting screen.
Check if you want to use Delay Send, Polling Reception or the
Overseas Mode. (For more information about the settings, please see
the setting descriptions below.)
6. Press the B&W or the Color button to send your document(s) in
black and white.
SETTING DESCRIPTIONS
Basic :
Item
Description
Original Doc.
Choices: Simplex, Duplex(Long), Duplex(Short)
■ Simplex: If your original is a single-sided document, choose
Simplex to scan your documents only on one side.
■ Duplex(Long): If your original is a double-sided document,
and is bound along the long edge of paper, choose
Duplex(Long) to scan your document on the front and the
back side.
■ Duplex(Short): If your original is a double-sided document,
and is bound along the short edge of paper, choose
Duplex(Short) to scan your document on the front and the
back side.
Quality
Choose your favorable quality type.
Choice: Standard, *Fine, Extra Fine, Photo
■ Standard (200 x 100 dpi): Suitable for most typed originals.
■ Fine (200 x 200 dpi): Good for small print.
■ Extra Fine (200 x 400 dpi): Good for small print or artwork
and transmits slower than Fine resolution.
■ Photo (200 x 200 dpi): Use when the original has varying
shades of gray.
Original Size
Choose your original paper size.
Choices: A4, Letter, Legal
Note: The Legal option is only available when scanning from the
ADF.
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VISIONEER NETSCAN 4000 USER’S GUIDE
Basic :
Item
Description
Image Density The image density can be adjusted within a range of 7 levels using
the control panel or from the scanner's Web Page.
Choices: 1, 2, 3, *4, 5, 6, 7
(1 means the lightest density while 7 means the darkest density.)
* Factory Default
More Settings :
Item
Description
Send Later
(Date/Time)
Enter the specific date and time you wish to send the fax via the
soft keyboard. This frees you from the need to manually start the
transmission.
Polling
Reception
Choose ON to use the scanner to poll other machines. Polling is
the process of retrieving faxes from another fax machine.
Choices: ON, *OFF
Overseas Mode Choose ON to avoid transmission problems when faxing overseas.
Choices: ON, *OFF
* Factory Default
CANCELING A FAX JOB
To cancel a fax during scanning,
When the original documents are still scanning, press the Stop button to
cancel sending the fax.
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FAXING YOUR SCANNED DOCUMENT 109
To cancel a fax during waiting:
If you want to cancel a previously set delayed fax, touch the Cancel Fax
Job tab to display the following Cancel Fax Job screen. Touch the fax job
you want to cancel and then touch the Delete button to cancel the fax job.
USING THE PHONE BOOK
To select a fax phone number or a fax group:
1. In the Fax main screen, press the Phone Book icon to display the
Phone Book screen.
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VISIONEER NETSCAN 4000 USER’S GUIDE
2. To choose a phone number or a group:
■ Touch a name or a group shown in the screen. Touch another
phone number or group to send the fax to multiple people or
groups.
■ If the receiving name of the phone number group does not appear
on the screen, you can find the name by touching the Characters
button for a quick search.
■ Or you can touch the Frequent or the Recent button to show the
10 most frequently used or 10 recently used names of phone
numbers or groups.
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INFORMATION MESSAGES 111
Troubleshooting
INFORMATION MESSAGES
INFORMATION MESSAGES DURING SCANNING AND COPYING
Message
Action
ADF paper empty
Press the OK button. Reload your documents into the auto document
feeder and try again.
ADF cover open
Close the ADF door and press the OK button.
Flatbed cover open
Close the scanner lid. Remove any paper from the ADF and press the OK
button.
Flatbed Light Check Power cycle the scanner.
If the code still appears, contact your nearest dealer.
Calibration Error
Power cycle the scanner.
If the code still appears, contact your nearest dealer.
Error_Flatbed Home Power cycle the scanner.
Position
If the code still appears, contact your nearest dealer.
Error_Pick Up Roller ■ If this occurs while previewing, split your multi-page document into
smaller batches and try again.
■ If this occurs while scanning, the pick up roller may not work properly.
Contact your nearest dealer for a replacement.
Home sensor error
Lamp error
Power cycle the scanner.
If the code still appears, contact your nearest dealer.
Power cycle the scanner.
If the code still appears, contact your nearest dealer.
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VISIONEER NETSCAN 4000 USER’S GUIDE
INFORMATION MESSAGES DURING SCANNING AND COPYING
Message
Action
ADF paper jam
ADF paper jam.
Open the ADF cover and remove the paper from the ADF.
If the code still appears, power cycle the scanner.
If the code still appears, contact your nearest dealer.
Lock error
Scanning unit is locked.
1. Turn off your scanner.
2. Find the lock switch underneath the scanner lid, to one side of the
flatbed glass, and unlock the machine.
3. Turn the scanner back on.
4. If the code still appears, contact your nearest dealer.
Check printer cable 1. Check if the printer cable has been correctly connected.
or status
2. Check if the printer is turn on.
3. Restart the scanner and your printer.
4. If the message still appears, contact your nearest dealer.
Detect printer error 1. Turn off the scanner.
2. Turn off the printer.
3. Turn on the printer.
4. Turn on the scanner.
Paper size not
supported
Please set the supported paper size to the tray of the printer. HLT and * are
not supported.
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INFORMATION MESSAGES 113
INFORMATION MESSAGES DURING NETWORKING
Message
Action
The connection has failed.
Please check network settings.
Ping the IP address of the scanner from another PC in a
DOS prompt. For example, type “Ping 10.1.20.144” in a
DOS prompt. If the scanner has no response, then
perform the following steps.
The address is invalid.
Please check network settings.
1. Check if the RJ-45 connector is firmly plugged-in.
2. Check the Ethernet cable.
Network is down.
Please check network settings.
3. Check the scanner’s IP address.
4. Check the destination IP address.
5. Check Subnet Mask.
Network is unreachable.
Please check network settings.
Connection aborted by the server.
Please check network settings.
6. Check Gateway IP.
Connection reset by the server.
Please check network setting.
Connection timed out.
Please check network setting.
Unable to reach the destination
host.
Please check network settings.
Failed to connect mail server.
Check network environment.
Please check network environment.
Connection error.
Please check network environment.
Failed to create socket for DHCP
Failed to search DHCP server.
Failed to get IP from DHCP server.
Check IP address of DHCP server or contact your
network administrator for further help.
Failed to renew IP from DHCP
server.
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VISIONEER NETSCAN 4000 USER’S GUIDE
INFORMATION MESSAGES DURING E-MAILING
Message
Action
Sequence error
Reboot the machine, and try again later. If the error is still
there, contact your nearest dealer.
Device internal failure
Reboot the machine, and try again. If the error is still there,
contact your nearest dealer.
Failed to connect mail server
Contact your network administrator for further help.
Failed to get response from mail Contact your network administrator or nearest dealer for
server.
further help.
SMTP server is empty.
Please specify SMTP server in
the Menu options.
Please specify the IP address of the SMTP server by pressing
the Menu button on the panel.
SMTP server address is wrong. Check the IP address of the SMTP server.
Please check SMTP server.
Unpredicted error
Power cycle the scanner.
Contact your network administrator or nearest dealer for
further help.
Insufficient System Storage
Contact your network administrator for further help.
Contact your network administrator for further help.
Mail server doesn’t support
SMTP service extension
Mail server doesn’t support
SMTP login authentication.
Contact your network administrator to turn on the SMTP
login option.
SMTP login error
Mailbox Unavailable
Processing Error
Check your login user name and password.
Make sure the “To” address is correct.
Contact your network administrator for further help.
Temporary authentication
failure
Contact your network administrator for further help on the
mail server’s authentication mechanism.
Choose SMTP authentication for E-mail security or turn off
the mail server’s authentication and try again.
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INFORMATION MESSAGES 115
INFORMATION MESSAGES DURING E-MAILING
Message
Action
Command error
Reboot the machine, and try again. If the error is still there,
contact your nearest dealer.
Parameters or argument error
1. Check if the Device Name is valid. The Device Name can
be found in Menu>General.
2. Check “From” address.
3. Check “To” address.
4. Contact your network administrator for further help.
Command parameters not
implemented
Check if the Device Name is valid. The Device Name can be
found in Menu>General.
Or you may contact your network administrator for further
help.
Authentication requires
Contact your network administrator on mail server’s
authentication mechanism.
Choose SMTP authentication for E-mail security or turn off
the mail server’s authentication and try again.
Mailbox unavailable
User not local
Check “To” address.
Check “To” address.
Service unavailable
Contact your network administrator for further help.
Contact your network administrator for further help.
Mail server does not support
SMTP service extension
Exceeded storage allocation
1. Check “To” address.
2. Check mailbox storage allocation.
3. Contact your network administrator for further help.
Check “To” address.
Mailbox name is not allowed
Mail action has not been taken Check “To” address.
Connection error 1. Check network environment.
2. Check if email attachment size is larger than the mailbox
quota.
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VISIONEER NETSCAN 4000 USER’S GUIDE
INFORMATION MESSAGES DURING E-MAILING
Message
Action
The transaction has failed
Contact your network administrator for further help.
INFORMATION MESSAGES DURING FILING
Message
Action
Can not create a subfolder
Device internal failure
Make sure you have privileges to create folders on the server.
Reboot the machine, and try later. If the error is still there,
contact your nearest dealer.
Failed to connect FTP server
Make sure the FTP server is not shut downing and the port
number is correct. If the error is still there, contact your FTP
server administrator.
Unpredicted error
Contact your network administrator for further help.
Check your login name and try again
FTP login name error
FTP password incorrect
FTP can’t enter this directory
Check your password and try again
Make sure your have privilege to enter this directory.
Make sure your have privilege to browse this directory.
FTP can’t check file existed or
not
FTP can’t change data transfer
type
Contact your server administrator for further help.
FTP store file error
Make sure your have privilege to store file in the server.
Insufficient storage space in
system
Verify the FTP server has enough free storage space to save the
file and contact your server administrator.
File name not allowed
Change the file name to meet the naming convention of the
FTP server’s OS.
FTP permission denied
Make sure your account has sufficient privileges to write files
to the server.
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INFORMATION MESSAGES 117
INFORMATION MESSAGES DURING FILING
Message Action
CIFS (User level) can not make The account does not have access to create subdirectories.
subdirectory
CIFS Network share name
incorrect
Check the folder directory and make sure it follows the UNC,
such as \\Computer\Share\directory.
Failed to connect CIFS
Check if the server supports CIFS(SMB) connection.
Make sure the computer name in the directory is correct.
CIFS Computer name error
CIFS dialect negotiation failed The CIFS may not support PC NETWORK PROGRAM 1.0
dialect.
CIFS (User level) login fail
CIFS fail to create file
CIFS send data error
Check the login name and password and try again.
Make sure you have full control privileges on the network.
Contact your network administrator for help.
CIFS failed to send file attribute Make sure you have full control privileges on the network.
HTTP unauthorized
Failed to connect HTTP
HTTP Resource not found
HTTP Forbidden
This HTTP server needs authorization. Make sure your
account has the correct authorization credentials.
Check Server IP and HTTP port. Make sure they are correct.
Or, check whether the server supports HTTP connection.
The server can’t save the files, contact your server
administrator for help.
This action is forbidden on the current server. This is not
unauthorized but forbidden.
Unpredicted error
Power cycle the scanner and try again. Contact your server
administrator or nearest dealer for further help.
HTTP MKCOL method not
allowed
Contact your server administrator to change permissions on
this privilege.
HTTP MKCOL method not
implemented
The target HTTP server does not support MKCOL to create
the directory. Create the directory on the server in advance.
HTTP PUT method not allowed Contact the server administrator to change permissions for
this privilege.
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VISIONEER NETSCAN 4000 USER’S GUIDE
INFORMATION MESSAGES DURING FILING
Message
Action
HTTP internal server error
Contact your server administrator for further help.
HTTP PUT method not
implemented
The server does not use the HTTP PUT method. The scanner
can’t save the file to this server, contact your system
administrator for help.
HTTP server unavailable
Contact your server administrator for help.
HTTP server does not support
HTTP version 1.1
The server does not support HTTP version 1.1 (the type the
scanner uses), contact your server administrator for help.
POP3 server address is wrong
Failed to connect POP3 server
Failed to login POP3 server
LDAP server login error
Check the IP address of the POP3 server.
Contact your network administrator for help.
Check the login name and password.
Check the login name and password.
LDAP server IP error
Check the IP address of the LDAP server. Or contact your
network administrator for help.
LDAP port error
Check if the port number is correct.
Check if the password is correct.
LDAP user password error
INFORMATION CODES DURING FAXING
Code Description/Cause
* Please note that when a problem occurs during faxing, only the “Communication Error” will be
shown in the LCD-display. The information codes which indicate possible causes will only be
shown in the Fax Activity Report. To print the Fax Activity Report, simply select “Yes” or “Error
only”, in the “Transmission Report” option, when you press the “Menu” button and choose Fax
Settings and then Options in succession.
0
Fax is done & OK.
0200
Error occurs, but cause is unknown since your fax machine has not received a fax
message from the remote fax machine.
Check the remote fax machine and then try again.
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INFORMATION MESSAGES 119
INFORMATION CODES DURING FAXING
Code
0201
Description/Cause
No Dial Tone
Occurs when “Detect Dial Tone” is enabled and there is no dial tone detected.
0202
1. Your fax machine receives an invalid fax message from the remote fax machine.
Please try again or use another line.
2. The line quality is poor. Please try again or use another line.
3. If the error still occurs, please call your service support.
0203
0204
No fax response.
The remote modem or fax modem has not sent a fax message within the specified
time.
Check the remote fax machine and then try again.
Destination line is busy.
Wait a few seconds, then try again.
0205
0207
User has cancelled the job during scanning or transmission.
1. Your fax machine received an invalid fax message from the remote fax machine.
Please try again or use another line.
2. The line quality is poor. Please try again or use another line.
3. If the error still occurs, please call your service support.
0209
0212
The remote fax machine may be disconnected.
Check the remote fax machine and then try again.
1. Your fax machine received an invalid fax message from the remote fax machine.
Please try again or use another line.
2. The line quality is poor. Please try again or use another line.
3. If the error still occurs, please call your service support.
0213
0215
0225
Your fax machine received an invalid fax message from the remote fax machine.
Please try again or use another line.
Your fax machine received an invalid fax message from the remote fax machine.
Please try again or use another line.
The line quality is poor. Please try again or use another line.
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VISIONEER NETSCAN 4000 USER’S GUIDE
INFORMATION CODES DURING FAXING
Code
0226
Description/Cause
1. Your fax machine received an invalid fax message from the remote fax machine.
Please try again or use another line.
2. The line quality is poor. Please try again or use another line.
3. If the error still occurs, please call your service support.
0229
0230
0234
1. Your fax machine received an invalid fax message from the remote fax machine.
Please try again or use another line.
2. The line quality is poor. Please try again or use another line.
3. If the error still occurs, please call your service support.
1. Your fax machine received an invalid fax message from the remote fax machine.
Please try again or use another line.
2. The line quality is poor. Please try again or use another line.
3. If the error still occurs, please call service.
Memory Full
1. Check if the printer is connected. If the printer is not connected, the scanned
image will be stored in the scanner’s memory.
2. Your printer may have an error. Check and resolve the problems.
3. Check if there are “Send Later” jobs. These jobs are waiting in the scanner’s
memory to be transmitted later. Send these transmissions immediately to free
memory in the scanner.
4. The amount of system memory is not enough to process the scanning job.
Press “Start” to send the pages successfully scanned or “Stop” to abort the job.
Try rescanning using a lower resolution or try sending fewer pages at once.
0237
0238
1. Your fax machine received an invalid fax message from the remote fax machine.
Please try again or use another line.
2. The line quality is poor. Please try again or use another line.
3. If the error still occurs, please call your service support.
1. Your fax machine received an invalid fax message from the remote fax machine.
Please try again or use another line.
2. The line quality is poor. Please try again or use another line.
3. If the error still occurs, please call your service support.
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CLEARING A PAPER JAM 121
Maintenance
CLEARING A PAPER JAM
If scanning stops due to a paper jam in the Automatic Document Feeder,
follow the instructions below for removing the jammed page.
1. Lift up on the ADF cover release, and carefully open the ADF door.
2. Remove the jammed page and then gently close the ADF cover.
ADF Cover Release
Jammed paper
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VISIONEER NETSCAN 4000 USER’S GUIDE
If the jammed page is too far in the scanner to be retrieved from the ADF,
gently pull the page out from under the paper tray:
Jammed paper
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CLEANING THE SCANNER 123
CLEANING THE SCANNER
Regular maintenance of your scanner can help to ensure continual optimal
performance.
CLEANING THE AUTOMATIC DOCUMENT FEEDER
Clean the ADF if documents do not feed easily into the ADF, or if several
feed in at the same time.
To clean the ADF:
1. Dampen a soft, lint-free, cloth with some Isopropyl rubbing alcohol
(95% solution).
2. Lift up on the ADF cover release, and carefully open the ADF door.
3. Wipe the feeding rollers from side to side. Rotate the rollers as you are
cleaning them to clean the entire surface. Be careful not to snag or
damage the pick-up springs.
4. Wipe down all plastic areas of the scanner housing.
ADF Cover Release
Feeding Roller
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VISIONEER NETSCAN 4000 USER’S GUIDE
Note: Please be careful when cleaning the roller. The roller is designed to rotate in one
direction only. As you are cleaning the roller, make sure it rotates easily, and continue rotating
it in that direction while wiping it clean. Do NOT force the roller to rotate in the opposite
direction. Forcing the roller to rotate will damage it, and may cause the scanner to feed pages
incorrectly.
5. Wipe the black part of the ADF snap-in pad. Be careful not to snag the
cloth on the housing that keeps the pad in the scanner.
ADF Snap-in Pad
6. Close the ADF unit. Your machine is now ready to use.
CLEANING THE SCANNER GLASS
Scanning items that have excessive amounts of dirt or dust may dirty the
glass.
To clean the scanner glass:
1. Lift up the scanner lid to show the flatbed glass.
2. Dampen a soft, clean, lint-free cloth with some Isopropyl rubbing
alcohol (95% solution).
3. Gently wipe the glass clean. Do not vigorously rub the cloth against
the glass so as to prevent scratching.
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CLEANING THE LCD-DISPLAY 125
4. Clean the strip of glass that is to one side of the flatbed glass.
Note: If lines appear on the images scanned with the ADF, but not on
the Flatbed glass, the thin plate of glass used by the ADF may be
dirty. When pages are pulled through the ADF during scanning, this
thin glass plate is where the images are captured by the scanner.
5. Close the document cover when you are done cleaning the scanner.
Document
Glass
ADF Glass
CLEANING THE LCD-DISPLAY
To clean the display surface, use a soft lint-free cloth, either dry or
moistened with neutral detergent or ethanol. Do not use any organic
solvents, acid or alkali solution.
LCD-Display
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VISIONEER NETSCAN 4000 USER’S GUIDE
REPLACING THE ADF PAD ASSEMBLY
The ADF Pad may wear out and is designed to be a user-replaceable part.
Problems with documents feeding through the ADF is an indication that
the pad is wearing out. You should first clean the ADF following the
instructions in the previous section “Cleaning the Automatic Document
To remove the ADF pad assembly:
1. Lift up on the ADF cover release, and carefully open the ADF door.
2. Press the top of the ADF snap-in pad housing as illustrated to raise the
holder.
Note: Do NOT remove and discard the metal spring that is located
under the ADF pad housing. Please be careful not to snag anything
on the spring nor bend it.
The Top of the ADF Pad Holder
ADF Snap-in Pad
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REPLACING THE ADF PAD ASSEMBLY 127
3. Pinch both sides of the housing inward, to release it from the scanner,
then remove it from the slot.
4. Pinch both sides of the ADF pad inward, to release it from the scanner,
then remove it from the slot.
ADF Snap-in Pad Holder
ADF Snap-in Pad
To replace the ADF pad assembly:
1. Take the ADF pad module out of the box.
ADF Pad
Housing
ADF Pad
2. Pinch both arms of the ADF pad inward and align the arms of the
ADF pad with the slots on the scanner.
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VISIONEER NETSCAN 4000 USER’S GUIDE
3. Place it into the slots in the scanner, then press down until it snaps into
place.
Be careful not to bend or warp the metal spring.
4. Pinch both sides of the ADF pad housing and insert the pins to the
holes in the scanner.
5. Press down the top of the housing until it snaps into place.
ADF Pad Housing
The ADF pad housing holes
6. Close the ADF cover when you are finished replacing the ADF pad.
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REPLACING THE ROLLER ASSEMBLY 129
REPLACING THE ROLLER ASSEMBLY
The ADF Roller may wear out and is designed to be a user-replaceable part.
Problems with documents feeding through the ADF is an indication that
the roller may be wearing out. You should first clean the ADF following the
instructions in the previous section “Cleaning the Automatic Document
Feeder” on page 123. Excessive dust on the roller can make it appear worn
and smooth to touch. You cannot determine if it is time to replace a roller if
the roller hasn’t been cleaned first. The roller should last for approximately
200,000 pages scanned.
To remove the roller assembly:
1. Lift up on the ADF cover release, and carefully open the ADF door.
2. Lift up the green lock flange to unlock the roller from the ADF door.
ADF Feed Roller
Green Clamp
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VISIONEER NETSCAN 4000 USER’S GUIDE
3. Carefully angle the roller out and away from the ADF door.
To replace the roller assembly:
To install the ADF roller, please follow these steps.
1. Insert the left end of the roller assembly into the hole in the ADF door.
Roller Housing Hole
2. Angle the roller into the scanner.
3. Align the tab on the green lock flange with the slot in the ADF door.
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REPLACING THE ROLLER ASSEMBLY 131
4. Press down on the lock flange to lock the roller into the scanner.
Lock Slot
Green Lock
5. Close the ADF front cover.
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Appendix
DEFINING THE SHORTCUT BUTTONS
The scanner’s Shortcut provides you an effective way to make copies, or
distribute your documents, in three simple touches on the LCD-display or
the control panel. The three-step operation saves you a considerable
amount of time in typing or choosing your favorite settings.
Before using the shortcut buttons, you need to first define the shortcut
buttons via the scanner’s web page. You will need the scanner’s IP address to
access its embedded web page.
To determine the scanner’s IP address:
1. Press the Menu button on the scanner.
2. Touch the Network Settings button on the LCD screen.
3. Write down the number in the IP Address field.
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DEFINING THE SHORTCUT BUTTONS 133
To define a shortcut:
1. Start your browser, Microsoft I.E. 5.0 or higher, or Netscape
Communicator 6.0 or higher, or Mozilla Firefox.
2. Type the IP address of the scanner in the URL field. For example,
http://10.1.30.83 The scanner’s embedded web page opens.
3. Click Shortcut and you will be prompted to enter the administrator
password.
4. There is no default password set when the scanner is shipped from the
manufacturer. If a password has not be defined by a system
administrator, simply click on Login to access the shortcut button
configuration screen.
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VISIONEER NETSCAN 4000 USER’S GUIDE
5. For the first shortcut button you want to set, click the drop down
arrow under the Mode: column and select an option from the list.
In the example below, E-Mail has been chosen for shortcut button #1.
6. Click the “#1” button to display the following Shortcut #1 Settings
screen. (Note the default settings for the designated working mode will
be displayed)
Any information you specify, in the bottom portion of the screen, will
be the settings used anytime this shortcut button is used. The Name
and Memo fields is the data displayed in the shortcuts menu. You can
use the Memo field to describe what functions this shortcut performs.
7. Type a shortcut name in the Name field.
8. Type a description in the Memo field.
9. Select the TO, CC, and/or BCC tab to input e-mail address(es) for the
shortcut button. You can click the Address Book button to access and
select any e-mail addresses stored in the scanner’s address book.
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DEFINING THE SHORTCUT BUTTONS 135
10. Type a subject title, in the Subject field, and select the other most
commonly used settings for the type of documents you scan and send
via email.
The following list of fields have settings that should be adjusted to
meet the document requirements: Original Doc., Resolution, Paper
Size, Image Density, and Bind.
Item
Description
Original Doc Press to choose between Simplex or Duplex.
Select Simplex for single-sided scans, select Duplex
for double-sided scans.
Resolution
The resolution for your scanned document. The
higher the resolution, the greater the detail for the
scanned image. High resolution settings take
longer to scan and produce larger file sizes.
Choices: 75, 100, 150, *200, 300, 400, 600 dpi
Paper Size
Choose your document size.
Choices: *A4, Letter, A5, B5, Legal
Note the legal size is available when scanning from
the ADF.
Image Density The image density can be adjusted within a range
of 7 levels using the control panel or from the
scanner's Web Page.
Choices: 1, 2, 3, *4, 5, 6, 7
(1 means the lightest density while 7 means the
darkest density.)
Bind
Press the Bind button when you want to scan
more than 50 pages from the ADF, or more than
one page from the flatbed. After scanning the 1st
batch or 1st page, a dialog box will pop up asking
if you want to Bind or End. Choose Bind to scan
the next batch or page or choose End to stop
scanning.
11. Click the E-mail Options or the Scan Options tab if you wish to define
more settings for your Shortcut button.
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VISIONEER NETSCAN 4000 USER’S GUIDE
12. When you are done making changes, click Update to send the changes
to the scanner, or Cancel to leave the screen without saving the
shortcut button changes.
Note:
■ Up to six shortcut buttons can be assigned.
■ Except for entering the button name and its memo, other shortcut
settings are the same with the operation steps described in Chapter 5.
Please refer to Chapter 5 Operation for more details on how to set the
settings for E-mail, Copy, Folder, and Fax function.
■ To edit your current shortcut button, simply click the button number
and make your changes and click Update to save your changes.
■ To delete the current shortcut button, click the button number and
choose your working mode to be “Undefined”.
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USING THE SHORTCUT BUTTONS 137
USING THE SHORTCUT BUTTONS
To use a shortcut button:
1. Set your default working mode to be Shortcut by pressing the Menu
button on the control panel, and then choose Management>Device
Management>Default Mode>Shortcut in succession on the LCD-
screen touch panel. Press OK to save the change.
Or you can set the default working mode via the scanner’s embedded
web page and choose Management>Default Mode>Shortcut in
succession. Press Update to save the change.
Note: If an administrator password has been set, setting the scanner
to use the shortcut button mode will require a password be entered
when accessing this function through either option.
2. Press the Reset button on the control panel. The LCD-screen shows
the following Shortcut display.
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VISIONEER NETSCAN 4000 USER’S GUIDE
3. Press the Shortcut button you want to use. The LCD-screen will show
the memo of your selected Shortcut button.
4. Press the B&W or Color button on the control panel to copy or send
your documents in black and white or in color.
Note: If the Scan Options tab, for the selected shortcut button, has
been set to Black/White Multi-Level(gray): ON, pressing the B&W
button on the control panel will produce a grayscale scan.
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MANAGING THE ADDRESS BOOK 139
MANAGING THE ADDRESS BOOK
The scanner’s Java-Manager is a convenient and effective browser-based
tool to manage the address book for the scanner remotely. Since only the
administrator can manage the address book, it is highly recommended that
the administrator read this chapter before managing the scanner.
To access the embedded web-page address book, you will need the scanner’s
IP address to access its embedded web page.
To determine the scanner’s IP address:
1. Press the Menu button on the scanner.
2. Touch the Network Settings button on the LCD screen.
3. Write down the number in the IP Address field.
ADDING AN E-MAIL ADDRESS
To add an e-mail address:
1. Start your browser, Microsoft I.E. 5.0 or higher, or Netscape
Communicator 6.0 or higher, or Mozilla Firefox.
2. Type the IP address of the scanner in the URL field. For example,
http://10.1.30.83. The scanner’s embedded web page opens.
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VISIONEER NETSCAN 4000 USER’S GUIDE
3. Click Address Book Manager and you will be prompted to enter a
password.
4. There is no default password set when the scanner is shipped from the
manufacturer. If a password has not be defined by a system
administrator, simply click on Login to access the Address Book
Manager configuration screen.
5. Click the E-mail link and choose New to display the following Add a
New E-Mail Address dialog box.
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MANAGING THE ADDRESS BOOK 141
6. Enter a name, e-mail address, and description, and then click Add to
temporarily save the latest data or Cancel to return to the Address
Book Manager screen without adding the e-mail address to the
Address Book.
7. Click Update to send the changes to the scanner, or Exit to leave
without saving the address.
Note: Up to 2,000 e-mail addresses can be entered in the Address
Book.
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VISIONEER NETSCAN 4000 USER’S GUIDE
MODIFYING AN E-MAIL ADDRESS
To modify an e-mail address:
1. Start your browser, Microsoft I.E. 5.0 or higher, or Netscape
Communicator 6.0 or higher, or Mozilla Firefox.
2. Type the IP address of the scanner in the URL field. For example,
http://10.1.30.83. The scanner’s embedded web page opens.
3. Click Address Book Manager and you will be prompted to enter a
password.
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MANAGING THE ADDRESS BOOK 143
4. There is no default password set when the scanner is shipped from the
manufacturer. If a password has not be defined by a system
administrator, simply click on Login to access the Address Book
Manager configuration screen.
5. Select the address you want to modify and then click Modify.
6. The Modify an E-Mail Address dialog box opens.
You can also double-click on the e-mail address, you want to modify,
to open the Modify an E-Mail Address dialog box.
7. Modify the e-mail address data as needed.
8. Click Update to save the changes, or Cancel to return to the Address
Book Manager screen without saving the changes.
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VISIONEER NETSCAN 4000 USER’S GUIDE
9. Click Update to send the changes to the scanner, or Exit to leave
without saving the changes.
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MANAGING THE ADDRESS BOOK 145
DELETING AN E-MAIL ADDRESS
To delete an e-mail address:
1. Start your browser, Microsoft I.E. 5.0 or higher, or Netscape
Communicator 6.0 or higher, or Mozilla Firefox.
2. Type the IP address of the scanner in the URL field. For example,
http://10.1.30.83. The scanner’s embedded web page opens.
3. Click Address Book Manager and you will be prompted to enter a
password.
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VISIONEER NETSCAN 4000 USER’S GUIDE
4. There is no default password set when the scanner is shipped from the
manufacturer. If a password has not be defined by a system
administrator, simply click on Login to access the Address Book
Manager configuration screen.
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MANAGING THE ADDRESS BOOK 147
5. Select the address you want to delete then click on the Delete button.
A Confirmation dialog box opens for you to confirm your choice.
Click OK to delete the e-mail address and close the dialogue, or
Cancel to exit without deleting the e-mail address.
6. Click Update to send the changes to the scanner, or Exit to leave
without saving any changes.
ADDING A NEW GROUP
To send multiple addresses simultaneously at one time, you can create
address group to speed up the process. Up to 99 addresses can be included
in one group and a total of 20 groups can be created in the Address Book.
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VISIONEER NETSCAN 4000 USER’S GUIDE
To add a new group:
1. Start your browser, Microsoft I.E. 5.0 or higher, or Netscape
Communicator 6.0 or higher, or Mozilla Firefox.
2. Type the IP address of the scanner in the URL field. For example,
http://10.1.30.83. The scanner’s embedded web page opens.
3. Click Address Book Manager and you will be prompted to enter a
password.
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MANAGING THE ADDRESS BOOK 149
4. There is no default password set when the scanner is shipped from the
manufacturer. If a password has not be defined by a system
administrator, simply click on Login to access the Address Book
Manager configuration screen.
5. Click the Group link and then click the New link to display the Add a
New Group Set dialog box.
6. Type a group name in the Name field.
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VISIONEER NETSCAN 4000 USER’S GUIDE
7. Select an e-mail address on the right side and then click <- to add a
member to the group.
8. Click Add to temporarily save the changes, or Cancel to return to the
Address Book Manager screen without adding a new group.
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MANAGING THE ADDRESS BOOK 151
9. Click Update to send the changes to the scanner, or Exit to leave
without saving any changes.
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VISIONEER NETSCAN 4000 USER’S GUIDE
MODIFYING A GROUP
To modify a group:
1. In the Address Book Manager screen, click the Group link, and then
click the Modify link to open the Modify a Group Set dialog box. Or
you can double-click the group to open the Modify a Group Set dialog
box.
2. Select the group member, on the right side, that you want to add, and
then click <- to add the new member to the current list. Or, select a
group member on the left side and click -> to remove a member from
the group.
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MANAGING THE ADDRESS BOOK 153
3. Click Update to save the changes, or Cancel to return to the Address
Book Manager screen without modifying the group.
4. Click Update to send the changes to the scanner, or Exit to leave the
screen without saving any changes.
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MANAGING FAX PHONE BOOK 155
2. Click Delete to remove the group. A Confirmation dialog box opens
to confirm your selection. Click OK to delete or Cancel to close the
dialogue without deleting the group.
3. Click Update to send the changes to the scanner, or Exit to leave the
screen without saving any changes.
Note: You can make multiple selections by choosing one group, and
then pressing the Shift or Ctrl key to click and select other groups in
the list.
MANAGING FAX PHONE BOOK
With the Fax Phone Book, you can send your scanned documents
simultaneously to multiple fax machines at one time. The Fax Phone Book
allows you to create up to 200 phone numbers and 20 phone groups.
To access the embedded web-page phone book, you will need the scanner’s
IP address to access its embedded web page.
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VISIONEER NETSCAN 4000 USER’S GUIDE
To determine the scanner’s IP address:
1. Press the Menu button on the scanner.
2. Touch the Network Settings button on the LCD screen.
3. Write down the number in the IP Address field.
ADDING A NEW FAX NUMBER
To add a new fax number:
1. Start your browser, Microsoft I.E. 5.0 or higher, or Netscape
Communicator 6.0 or higher, or Mozilla Firefox.
2. Type the IP address of the scanner in the URL field. For example,
http://10.1.30.83. The scanner’s embedded web page opens.
3. Click Phone Book Manager to open the Phone Book Manager
screen.
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MANAGING FAX PHONE BOOK 157
4. In the Phone Book Manager screen, create the phone book by
entering the names and phone numbers as illustrated below.
5. Click Update when you are finished enter names and phone numbers,
or Exit to leave the screen without saving your changes.
DELETING OR MODIFYING PHONE NUMBERS
To delete or modify a current phone number, simply make your changes in
the Phone Book Manager screen and then click Update to save the
changes.
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VISIONEER NETSCAN 4000 USER’S GUIDE
ADDING A NEW FAX GROUP
Please note up to 50 phone numbers can be included in a fax group and up
to 20 groups can be created in the Phone Book.
To add a new group:
1. In the Phone Book screen, click Phone Group at the upper right
corner to display the following Phone Group List screen.
2. Click a group number button to open the following Add a New
Group Set screen.
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MANAGING FAX PHONE BOOK 159
3. Enter the name of the group, and select group members on the right
sie of the screen, then add them to the group by clicking the <- button.
4. Click Add to save your settings and return to the Phone Group List
screen.
MODIFYING A PHONE GROUP
To modify a phone group:
1. In the Phone Group List screen, click the group which you want to
modify.
2. In the Modify a Group Set screen, enter your changes and then click
Update to save your settings and return to the Phone Group List
screen.
3. Click Update to send the changes to the scanner.
DELETING A PHONE GROUP
To delete a phone group:
1. In the Phone Group List screen, click Delete beneath the group
number which you want to delete.
2. A Confirmation dialog box opens. Click Yes to delete or No to cancel.
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VISIONEER NETSCAN 4000 USER’S GUIDE
ACCOUNT MANAGEMENT
This chapter is specifically targeted to the persons who are responsible for
the administration of the scanner. If you are the administrator of this
scanner, please read this chapter before using the scanner.
This chapter describes how to set up and manage servers and user accounts.
If you want to assign local users privileges to modify the individual scanner
features, such as the Copy, E-mail, Filing, and Fax function, you must set
up accounts in the Account Management. The Account Management
feature can only be accessed through the scanner’s embedded web page.
After creating user accounts, power cycle the scanner for the data to refresh
to the scanner. A user is required to create a login name and password and
quota to use the scanner. The access to the Account Management section is
blocked by the administrator password. It is recommended that an
administrator create a password before changing the default settings to the
secure network environment of the workplace.
To determine the scanner’s IP address:
1. Press the Menu button on the scanner.
2. Touch the Network Settings button on the LCD screen.
3. Write down the number in the IP Address field.
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ACCOUNT MANAGEMENT 161
SETTING UP ACCOUNT MANAGEMENT USING THE SCANNER’S WEB PAGE
1. Start your browser, Microsoft I.E. 5.0 or higher, or Netscape
Communicator 6.0 or higher, or Mozilla Firefox.
2. Type the IP address of the scanner in the URL field. For example,
http://10.1.30.83. The scanner’s embedded web page opens.
3. Click Account Management and you will be prompted to enter a
password.
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VISIONEER NETSCAN 4000 USER’S GUIDE
4. There is no default password set when the scanner is shipped from the
manufacturer. If a password has not be defined by a system
administrator, simply click on Login to access the Address Book
Manager configuration screen.
5. In the Basic Settings tab, select your security type and then enter the
server’s URL in the Server URL field, type in your server port in the
Port field. Finally click Update to save your settings. You may refer to
the following table for the details of each setting:
Basic Settings :
Item
Type
Description
Choose your preferred authentication type for account
management.
Choices: None, Local, HTTP, LDAP, SMTP
“None” means no account management will be applied.
“Local” means using the scanner as the authentication type, and
the name and password entered in the Account management are
saved in the scanner memory.
HTTP, LDAP, or SMTP means using an HTTP, LDAP, or SMTP
server as the authentication type.
Server
Assign the URL of the authenticating SMTP, HTTP or LDAP
Information IP server. Touch anywhere on the URL field to bring up the soft
or URL
keyboard to enter the text.
Port #
Enter the port number if you choose HTTP, LDAP, or SMTP as
your authenticating server. Default value: http:80, CIFS:139,
https:443
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ACCOUNT MANAGEMENT 163
6. Once you have chosen either Local, SMTP server, LDAP server, or
HTTP server as your security type. You need to set each local user’s
login name and password. To create a new account, click the Account
List link to open the Account List dialog box.
7. Click the New Account button to open the New Account dialog box.
8. Set up your user name and password respectively in the Name and
Password fields. The name and password are case-sensitive and up to
64 characters can be entered in the Name field and up to 16 characters
can be entered in the Password field. Fill the Description field if
necessary.
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VISIONEER NETSCAN 4000 USER’S GUIDE
9. Define the user’s privileges for using the scanner.
■ Function—Click to select the name of the function the user is
allowed to access.
For example, the administrator allows the user, Bess, to perform
the Copy, E-mail, and Filing functions, but does not allow her to
use the Fax function. The New Account settings are demonstrated
as below.
10. Click Update to save the settings and return to the Account List
screen.
COPY ACCOUNT:
If you want to permit other users to use the same privileges as a currently
defined user, simply select the account from the account list and then click
the Copy Account button to open the Copy Account screen. You only
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ACCOUNT MANAGEMENT 165
need to give a new name and password for the new user without changing
any other settings. Click Update to save the settings or Cancel to return to
the Account Management screen without saving any changes.
EDIT:
If you want to edit a current local user, choose the account from the
account list and then click the Edit button to open the Edit Account
screen. Modify the account options as needed and then click Update to
save the settings, or Cancel to return to the Account Management screen
without saving any changes.
DELETE:
If you want to delete a current local user, select the account from the
account list and click the Delete button. A confirmation message appears
to confirm your deletion. Click OK to confirm or Cancel to exit. Click
Update to save the settings or Cancel to return to the Account
Management screen without saving any changes.
Note: You can make multiple selections by choosing one group and
then pressing the Shift or the Ctrl key, then clicking on another name
to select multiple names, and delete them at once.
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VISIONEER NETSCAN 4000 USER’S GUIDE
Specifications
General Specifications :
Item
Specification
Regulatory Model
Type
Visioneer NetScan 4000
A4 Flatbed with 3-pass Duplex ADF
Memory Size
System: 128 Mbytes,
Image processing:64 Mbytes
Scanner Asic: 64 Mbytes
Flash Memory Size
Light Source
9.5 Mbytes
Cold Cathode Fluorescent Lamp
Color Output Quality
24 bits Color,
8 bits Gray,
4 bits CMYK,
1 bit bitonal
Optical Resolution
600x600 dpi
Network Connection
10/100 Mbits auto-negotiation
Dimensions (W x D x H)
Weight
18.75 x 19.10 x 8.10 inches (475 x 485 x 205 mm)
22.5 lbs (10.2 kgs)
45 seconds
Warm Up Time
Power Requirement
Power Consumption
24Vdc, 3.2A
Working < 62 W
Standby < 30 W
Sleep < 20 W
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ACCOUNT MANAGEMENT 167
General Specifications :
Item
Specification
Power Supply
DESK-TOP, IEC 320-C6, 3P, 100-240Vac, 24Vdc, 3.2A,
76.8W, HEG75-S240320-7L, HiTRON CLASS I, Efficiency
Level:V, L=1980mm, DC JACK, 0~40°C, RoHS
Power Cord
US—3P, 7A/125V, L=1800mm, 3C*18AWG, Black,
PH8B2EDJF0A-05B, RoHS
EUR(CEE)—2P+G., BASE, 16A/250V, L=1800mm,
3C*0.75mm2, Black, PG8B9CIJG0A-05B, RoHS
UK(BS/PSB)—3P, 3A/250V, L=1800mm, 3C*0.75mm2, Black,
PG8B9X3JG0A-05B, RoHS
USB Cable
USB A(M)/B(M), 4P, L=1850mm, UL2725 #28AWG,
CA1004020233510, transparent, with core, 75°C, RoHS
Phone Cable
LCD Size
2 conn.: 6P2C, L=1800mm, 26AWG, RoHS
800x480 pixels
Effective Area: 6 x 3.6 inches (152.4 x 91.44 mm)
LCD Display
7” color TFT LCD
LED Indicators
Power
Alarm
Energy Saving
Copy Port
USB 2.0
Power Saving Mode
Acoustic Noise
Time to power saving: 5/15*/30/60/240 min (*default)
Standby ≤ 45dB
Flatbed Scanning ≤ 54 dB
ADF Scanning ≤ 66 dB
Operation Environment
10 ~ 35°C, 10 ~ 85% RH
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VISIONEER NETSCAN 4000 USER’S GUIDE
Flatbed Specifications :
Item
Specification
Dimensions (WxDxH)
Weight
18.75 x 19.10 x 3.62 inches (47 5x 485 x 92 mm)
13.07 lbs (5.93 kgs)
Maximum Scanning Area
(Flatbed)
8.5” x 11.7” (215.9 x 297.2 mm)
Lamp Life
More than 10,000 hours
0.51 inches (13 mm)
Maximum Document
Thickness
Auto Document Feeder Specifications :
Item
Specification
Type
U-shape
Capacity
50 sheets (Xerox 4024 DP 20lb paper)
18.75 x 13.75 x 4.48 inches (475 x 350 x 114 mm)
9.43 lbs (4.27 kgs)
Dimensions (W x D x H)
Weight
Document Size
Minimum to Maximum Width: 5.5” ~ 8.5”
Minimum to Maximum Length: 5.5” ~ 14”
Paper Feed
Face Up
16 lb ~ 28 lb (60g/m2 ~ 105 g/m2) (0.002” ~ 0.006”)
Up to 1,000 pages a day
Paper Weight
Recommended Daily Scans
Copy Specifications :
Item
Specification
Copy Port
USB 2.0 Host Rev 2.0
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ACCOUNT MANAGEMENT 169
Copy Specifications :
Item
Specification
Printer Language
PCL5c. PCL5e
Multi-Copy Speed
Speed mode
32 CPM(type B) (copies per minute)
Multiple Copies (Copy count) Up to 99
Copy Print Resolution
Original Size
600 x 600 dpi
ADF Scans—U.S. Legal size 8.5”x14”
Flatbed Scans—Maximum 8.5”x11.7”
Up to Legal
Copy Size
Density Control
Variable
1~7 levels (lightest to darkest)
25% ~ 400%, in 1% increments
A4, U.S. Letter, A5, B5, U.S. Legal
Paper Supply
Scaling Option
100%(Default)
70% (A4->A5)
78% (Legal->Letter)
86% (A4->B5)
115% (B5-> A4)
127% (Letter-> Legal)
141% (A5-> A4)
98% (Fit to Page)
Edge Erase
0/ 6/ 13/ 19/ 25 mm
Margin Shift (right, bottom)
Paper saving(N-Up)
Collate
0/ 6/ 13/ 19/ 25 mm
1 in 1, 2 in 1, 4 in 1 (landscape), 4 in 1 (portrait)
Sort/Stack
Duplex
1–1 / 1-2 / 2-1 / 2-2
Orientation for Duplex
Long Edge to Long Edge, Long Edge to Short Edge, Short Edge
to Long Edge, Short Edge to Short Edge
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VISIONEER NETSCAN 4000 USER’S GUIDE
Network Specifications :
Item
Specification
Configuration Requirement
1. IP address
2. Subnet mask
3. Gateway
4. SMTP server/POP3 server
5. FTP server
6. Web server
E-mail Specifications :
Item
Specification
Protocol
SMTP, MIME,
Mail Sever Authentication
File format
SMTP-AUTH, POP3
B/W (single bit) PDF, TIFF, M-TIFF
Gray (8 bit) PDF, JPEG, TIFF, M-TIFF
Color (24 bit) PDF, JPEG, TIFF, M-TIFF
Compression Method
B/W RAW, G3, G4
Gray JPEG
Color JPEG
Compression Level
Supported Resolution
Default Resolution
Address Book Capacity
Low / Medium / High
75, 100, 150, 200, 300, 400, 600 dpi
200 dpi
Max. Address 2000
Group 100
No. of Address in Each Group 99
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ACCOUNT MANAGEMENT 171
E-mail Specifications :
Item
Specification
Multiple Recipients allowed
Supported Mail Server
Yes
Lotus Mail Server 5.0
MS Exchange Server 2000/2003
RedHat 7.0 SendMail
MAC Mail Server in OS 9.04
Supported LDAP Server
Windows 2003 Active Directory with SFU(Service for Unix)
Windows Server 2000 + MS Exchange 5.5
Lotus Notes R5
Supported Mail Application
Microsoft Outlook 2000
Microsoft Outlook Express 5.0
Microsoft Outlook Express 6
Eudora 4.3.2J
Lotus Notes R5
MAC built-in MAIL Application
Fax Specifications :
Item
Specification
ITU-T G3 (ECM)
33.6K
Compatibility
Modem Speed
Resolution
Receive(dpi)—200x100, 200x200, 200x400 dpi
Send(dpi)—200x100, 200x200
Compression
MH, MR, MMR
Approximately 3 seconds (*1)
2.0 MB in Flash
200 sets
Transmission Speed
Page Memory
Speed Dial
Error Correction Mode
Contrast Control
Yes
7 Levels
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VISIONEER NETSCAN 4000 USER’S GUIDE
Fax Specifications :
Item
Specification
Monitor Speaker
Busy Tone Detection
Redial
Yes
Yes
Automatic / Manual
Immediate Transmission
Memory Transmission
N/A
Yes
Filing Specifications :
Item
Specification
Protocol
File format
FTP, HTTP, HTTPS, CIFS
B/W (single bit) PDF, TIFF, M-TIFF
Gray (8 bit) PDF, JPEG, TIFF, M-TIFF
Color (24 bit) PDF, JPEG, TIFF, M-TIFF
Compression Method
B/W Raw, G3, G4
Gray JPEG
Color JPEG
Compression Level
Supported Resolution
Default Resolution
Low / Medium / High
75, 100, 150, 200, 300, 400, 600 dpi
B/W: 200 dpi
Gray: 200 dpi
Color: 200 dpi
Most Used Folders
5
No. of Filing Folders
50
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ACCOUNT MANAGEMENT 173
NetScan 4000 Spare
Parts List
Please use the following part names and numbers when ordering
replacements for your scanner.
Part Name
Part Number
Power Supply
37-0086-000
Power Cord (North America)
Power Cord (Europe)
35-0223-000
35-0104-000
Power Cord (United Kingdom)
35-0105-000
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VISIONEER NETSCAN 4000 USER’S GUIDE
Part Name
Part Number
USB Cable
35-0118-000
Telephone Cord
Roller Assembly
ADF Pad Module
35-0224-000
57-0128-000
57-0129-000
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visioneer
Copyright © 2009 Visioneer, Inc.
05-0790-000
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