ViewSonic Personal Computer SCT35BKUS0 User Manual

SC-T35  
Thin Client  
User Guide  
Model No. VS15164  
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Important Safety Instructions  
1. Read these instructions completely before using the equipment.  
2. Keep these instructions in a safe place.  
ꢄꢁꢀ Heed all warnings.  
4. Follow all instructions.  
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6. Do not block any ventilation openings. Install the equipment in accordance with the  
manufacturer’s instructions.  
7. Do not install near any heat sources such as radiators, heat registers, stoves, or other  
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type plug has two blades and a third grounding prong. The wide blade and the third  
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electrician for replacement of the outlet.  
ꢉꢁꢀ Protect the power cord from being tread upon or pinched, particularly at the plug,  
and the point where if emerges from the equipment. Be sure that the power outlet is  
located near the equipment so that it is easily accessible.  
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manufacturer, or sold with the equipment. When a cart is used, use caution  
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12. Unplug this equipment when it will be unused for long periods of time.  
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moisture, or if the unit does not operate normally or has been dropped.  
14. Do not remove equipment covers and access any of the components inside the  
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technician may cause serious injuries and damage. For any problem, contact your  
dealer for assistance.  
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current during operation.  
16. Use only power supplies listed in the user instructions.  
ii  
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Declaration of RoHS Compliance  
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hazardous substances in electrical and electronic equipment (RoHS Directive) and is  
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Proposed Maximum  
Substance  
Actual Concentration  
Concentration  
Lead (Pb)  
0.1%  
< 0.1%  
< 0.1%  
< 0.01%  
< 0.1%  
< 0.1%  
Mercury (Hg)  
0.1%  
Cadmium (Cd)  
0.01%  
6+  
+H[DYDOHQWꢀ&KURPLXPꢀꢅ&U )  
0.1%  
Polybrominated biphenyls (PBB)  
0.1%  
Polybrominated diphenyl ethers  
ꢅ3%'(ꢆ  
0.1%  
< 0.1%  
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RoHS Directives as noted below:  
([DPSOHVꢀRIꢀH[HPSWHGꢀFRPSRQHQWVꢀDUHꢋ  
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electronic ceramic parts (e.g. piezoelectronic devices).  
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or more lead).  
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containing up to 0.4% lead by weight and as a cooper alloy containing up to 4% lead by  
weight.  
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Copyright Information  
Copyright © ViewSonic®ꢀ&RUSRUDWLRQꢌꢀꢇꢈꢍꢄꢁꢀ$OOꢀULJKWVꢀUHVHUYHGꢁ  
ViewSonic, the three birds logo, OnView, ViewMatch, ViewMeter, and MultiClient are  
either registered trademarks or trademarks of ViewSonic Corporation.  
Microsoft®, Windows®, and MultiPoint™ are trademarks of the Microsoft group of  
companies.  
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$JHQF\ꢀꢅ(3$ꢆꢁꢀ$VꢀDQꢀ(1(5*< S7$5® partner, ViewSonic Corporation has  
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Disclaimer: ViewSonic Corporation shall not be liable for technical or editorial errors or  
omissions contained herein; nor for incidental or consequential damages resulting from  
furnishing this material, or the performance or use of this product.  
In the interest of continuing product improvement, ViewSonic Corporation reserves the  
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change without notice.  
No part of this document may be copied, reproduced, or transmitted by any means, for any  
purpose without prior written permission from ViewSonic Corporation.  
NOTE  
‡ꢀ Display Sleep Mode. Within 10 minutes of user inactivity, the display will enter  
the Display Sleep mode with a blank screen and reduced power consumption  
by the factory default settings. The display returns to the Display Normal mode  
upon sensing a request from a user such as moving the mouse or pressing a  
key.  
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Sleep mode.  
NOTE  
‡ꢀ The default power management settings have been selected for compliance  
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for optimal energy savings.  
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Product Registration  
To meet your future needs, and to receive any additional product information as it  
becomes available, please register your product on the Internet at: www.viewsonic.com.  
For Your Records  
Product Name:  
Model Number:  
SC-T35  
ViewSonic Thin Client  
VS15164  
Document Number: SC-T35_UG_ENG Rev. 1B 03-11-13  
Serial Number:  
Purchase Date:  
_______________________________  
_______________________________  
Product disposal at end of product life  
ViewSonic respects the environment and is committed to working and living green. Thank  
you for being part of Smarter, Greener Computing. Please visit ViewSonic website to learn  
more.  
USA & Canada: http://www.viewsonic.com/company/green/recycle-program/  
Europe: http://www.viewsoniceurope.com/uk/support/recycling-information/  
Taiwan: http://recycle.epa.gov.tw/recycle/index2.aspx  
v
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About This User’s Manual  
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thin clients.  
Manual Structure and Subjects  
Chapter  
Subject  
1
2
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thin clients with the ViewSonic Client Setup console.  
4
Provides supplementary instructions on the maintenance and upgrade of  
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Notes, Tips, and Warnings  
Throughout this manual, the notes, tips, and warnings in the following formats are used to provide important  
information, useful advice, and prevent injuries to you, damage to your devices, or loss of data on your  
system.  
NOTE  
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TIP  
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WARNING  
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to you, damage to your devices, or loss of data on your system.  
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Style Conventions  
The following styles are used throughout this manual while referring to operational items on input devices,  
hardware panels, or application interfaces.  
Item  
Style  
Example  
keys on the keyboard  
bold  
Ctrl + F2, Alt + F9, Alt + Tab  
application windows or  
entry lists  
¿UVWꢀOHWWHUꢀ  
capitalized  
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View Connection list  
buttons or tabs on a window,  
toolbars, taskbar, or menu  
bold  
bold  
OK, Next, Save, Applications tab  
options on a window, screen,  
list, or menu  
Add, Domain, Connection Type, High Quality  
Applications > Citrix ICA, Applications > Remote Desktop, Applications >  
VMware View, Network > Wireless,  
selecting a series of options  
bold  
Devices > Printer, System > Time Zone  
vii  
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Table of Contents  
Compliance Information  
i
Important Safety Instructions  
Declaration of RoHS Compliance  
ii  
iii  
Copyright Information  
Product Registration  
About This Users Manual  
iv  
v
vi  
Manual Structure and Subjects  
Notes, Tips, and Warnings  
vi  
vi  
Style Conventions  
vii  
1
2
Overview 1  
1.1  
1.2  
1.3  
1.4  
1.5  
1.6  
Introduction  
Features  
2
2
Package Contents  
Exterior Views  
3
3
4
6
Panel Components  
LED Indicators  
Setting Up Your SC-T35  
7
2.1  
2.2  
2.3  
Positioning Your SC-T35  
8
Assembling the AC Adapter 11  
Getting Connected 12  
3
4
Getting Started 13  
3.1  
Learning the Basics 14  
Configuring Client Settings 28  
4.1  
ViewSonic Client Setup  
29  
4.1.1  
4.1.2  
Interface Overview  
Client Settings at a Glance 30  
29  
4.2  
Configuring System Settings  
31  
4.2.1  
4.2.2  
4.2.3  
4.2.4  
4.2.5  
4.2.6  
4.2.7  
4.2.8  
4.2.9  
System Tab Overview  
Available Settings at a Glance  
Configuring Time Zone and Time Server  
Configuring the Access Privileges and Passwords of ViewSonic Client Setup 34  
Configuring Shadow Settings for Remote Assistance  
Updating Firmware from the Host Server  
Enabling or Disabling the Appliance Mode  
Enabling or Disabling the Quick Connection Mode  
Enabling or Disabling the Command-line Functions  
31  
32  
33  
36  
38  
40  
44  
46  
47  
4.2.10 Collecting Event Logs and Capturing Related Screens  
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4.3  
4.4  
Configuring User Interface Settings 49  
4.3.1  
4.3.2  
4.3.3  
4.3.4  
4.3.5  
4.3.6  
4.3.7  
User Interface Tab Overview  
Available Settings at a Glance  
Configuring Display Settings  
Customizing Desktop and System Language Settings  
Hiding or Showing Quick Access Shortcuts  
Adjusting Keyboard Settings  
Configuring Screensaver Settings  
49  
50  
50  
54  
56  
57  
59  
Configuring External Device Settings  
60  
4.4.1  
4.4.2  
4.4.3  
4.4.4  
4.4.5  
4.4.6  
4.4.7  
Devices Tab Overview  
Available Settings at a Glance  
Configuring Settings for USB Storage Devices 61  
Manually Mount and Unmount Attached USB Storage Devices  
Disabling or Enabling Attached Audio Devices 63  
Adding a Local Printer  
Adding a Network Printer 67  
60  
61  
62  
72  
64  
4.5  
4.6  
Configuring Network Settings  
68  
4.5.1  
4.5.2  
4.5.3  
4.5.4  
4.5.5  
4.5.6  
Network Tab Overview  
Available Settings at a Glance  
Configuring Wired Network Settings 69  
Creating the Mapping of IP Addresses to Names of Host Servers  
Establishing and Stopping a Wireless Connection  
Configuring Wireless Network Settings 77  
68  
69  
74  
Configuring Service Access Settings  
78  
4.6.1  
4.6.2  
4.6.3  
4.6.4  
4.6.5  
4.6.6  
4.6.7  
4.6.8  
4.6.9  
Applications Tab Overview 78  
Available Settings at a Glance  
Configuring Basic RDP Connection Settings  
Accessing Remote Desktop Services 83  
Configuring Advanced RDP Connection Settings  
Configuring ICA Connection Settings 89  
79  
80  
83  
Accessing Citrix Services  
98  
Configuring Advanced ICA Connection Settings  
Configuring VMware View Connection Settings  
102  
116  
4.6.10 Importing Security Certificates of View Connection Servers  
4.6.11 Accessing VMware View Services 121  
118  
4.6.12 Configuring Advanced View Connection Settings  
123  
Appendices  
126  
A.1  
A.2  
A.3  
A.4  
Resetting Your SC-T35 to the Factory Default127  
SC-T35 Updating Firmware with a USB Flash Drive 128  
Configuration for an RD Gateway and Management for Certificates131  
Configuration for RD Gateway and Power Saving 136  
Specifications  
138  
Other Information  
139  
Customer Support  
Limited Warranty  
139  
140  
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1
Overview  
This chapter provides an overview of your SC-T35 thin clients.  
1.1 Introduction  
Desktop virtualization and simple endpoint devices  
2
2
3
1.2 Features  
Key features of ViewSonic SC-T35  
1.3 Package Contents  
Check your package contents  
1.4 Exterior Views  
Overview of thin client outside elements  
3
4
1.5 Panel Components  
Descriptions of front and rear panel components  
1.6 LED Indicators  
Descriptions of signals for LED indicators  
6
1
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Overview  
Introduction  
1.1 Introduction  
Desktop virtualization provides a new perspective to reconsider the design and implementation of an IT  
infrastructure. In a desktop virtualization infrastructure, a station is no longer a cumbersome desktop, but simply  
an endpoint device for users to access delivery services from the server(s).  
With the introduction of the desktop virtualization technologies, you can considerably benefit from:  
tꢀ On-demand applications/desktops  
tꢀ Centralized management of work environments  
tꢀ Drastically reduced endpoint software/hardware issues  
tꢀ Simplified system maintenance and Improved system security  
tꢀ More scalability with low-cost endpoint devices  
1.2 Features  
The key features of ViewSonic SC-T35 thin clients are:  
tꢀ Support for a wide range of desktop virtualization solutions from industry-leading companies:  
·
·
·
Microsoft® Remote Desktop  
Citrix® XenApp™, XenDesktop®, and VDI-in-a-Box™  
VMware® View™  
tꢀ Support for high-definition technologies:  
·
·
·
Microsoft® RemoteFX®  
Citrix® HDX™  
VMware® View™ PCoIP®  
tꢀ Simple click-access to various applications/desktops  
tꢀ Built-in ViewSonic Client Setup as the local client management console  
2
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Overview  
Package Contents  
1.3 Package Contents  
Please check your package contents. Ensure that all of the items are present in your package. If any items are  
missing or damaged, please contact your dealer immediately.  
ViewSonic SC-T35  
ViewSonic SC-T35  
AC adapter  
DVI-I to VGA adapter  
Stand (VESA plate)  
Driver CD  
Quick Start Guide  
SC-T35  
Thin Client  
11/01/12 SC-T35_CD  
Compliance Information  
brochure  
1.4 Exterior Views  
ViewSonic SC-T35  
Left Front View  
Right Rear View  
Front Panel  
Rear Panel  
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Overview  
Panel Components  
1.5 Panel Components  
ViewSonic SC-T35  
1
2
4
5
Front Panel  
No.  
Component  
Sign  
Name  
Description  
1
Power LED  
Indicates the status of power.  
‡ꢀ Press to power on the thin client.  
‡ꢀ Long press to force power off the thin client.  
2
Power button  
‡ꢀ In Power-off state, connect a monitor to the  
client, and then long press 6 to 8 seconds to  
enter ViewSonic Thin Client Menu.  
3
4
5
Microphone port Connects to a microphone.  
Connects to a set of headphones or  
Headphone port  
a speaker system.  
USB port  
Connects to a USB device.  
NOTE  
tꢀ Six options are available on ViewSonic Thin Client Menu (see the table below).  
For more information, please refer to “Appendiceson page 126.  
Menu Option  
Normal Mode  
Safe Mode  
Description  
Boots up your SC-T35 as the normal startup procedure.  
Clears and resets the current screen resolution setting.  
Resets your SC-T35 to the factory default.  
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Reboots your SC-T35.  
Reset Mode  
Firmware update  
Reboot  
Shutdown  
Shuts down your SC-T35.  
4
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Overview  
Panel Components  
ViewSonic SC-T35  
6
7
8
10  
Rear Panel  
No.  
Panel Component  
Sign  
Component Name  
Description  
Connects to a high quality digital display  
device such as a LCD monitor or  
a digital projector.  
6
DVI-D port  
Connects to a high quality digital display  
device such as a LCD monitor or  
a digital projector.  
7
DVI-I port  
8
9
LAN port  
USB port  
DC IN  
Connects to a network.  
Connects to a keyboard or mouse.  
Connects to an AC adapter.  
10  
NOTE  
tꢀ Your SC-T35 comes with a DVI-I to VGA adapter. If only the VGA monitor is available,  
use the supplied DVI-I to VGA adapter to connect your VGA monitor to SC-T35’s  
DVI-I port. For detailed instructions, please see section ”2.3 Getting Connectedon  
page 12.  
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Overview  
LED Indicators  
1.6 LED Indicators  
Your SC-T35 is equipped with a Power LED to indicate the state of power. The meanings of LED signals  
are described as follows:  
LED  
Signal  
Off  
Meaning  
The client is off.  
The client is on.  
Power LED  
Blue  
The LAN port of your SC-T35 has two LED indicators showing the state of networking. The meanings of  
LED signals are described as follows:  
Left LED  
Right LED  
Meaning  
(transmission rate)  
(transmission activity)  
Off  
Off  
Off  
The client is not connected to a LAN.  
The client connects to a 10 Mbps LAN.  
The client connects to a 100 Mbps LAN.  
The client connects to a 1000 Mbps LAN.  
Amber blinking  
Amber blinking  
Amber blinking  
LED Signal  
Orange  
Green  
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2
Setting Up Your SC-T35  
This chapter provides detailed instructions on how to set up your  
SC-T35 thin clients.  
2.1 Positioning Your SC-T35T35  
To mount your SC-T35  
Step 1: Remove the Stand from Your SC-T35T35  
Step 2: Understand Your Stand / VESA Mount Kit for SC-  
T35T35  
Step 3: Store Screws inside the Bracket  
Step 4: Remove Screws from the Bracket  
Step 5: Mount Your SC-T35T35  
8
9
10  
10  
11  
2.2 Assembling the AC Adapter  
How to assemble the AC adapter and its detached plug  
11  
12  
2.3 Getting Connected  
How to connect peripherals and power for SC-T35  
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Setting Up Your SC-T35  
Positioning Your SC-T35  
2.1 Positioning Your SC-T35  
There are two ways to position your SC-T35:  
tꢀ Put it (with its stand) on a desk or a desired place uprightly.  
tꢀ Mount it on the back of a monitor using a VESA mount kit.  
To mount your SC-T35 on the back of a monitor, please follow the steps below:  
Step 1: Remove the Stand from Your SC-T35  
Step 2: Understand Your Stand / VESA Mount Kit for SC-T35  
Step 3: Store Away Screws inside the Bracket  
Step 4: Remove Screws from the Bracket  
Step 5: Mount Your SC-T35  
Step 1: Remove the Stand from Your SC-T35  
To remove the stand from your SC-T35, please do the following:  
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1. Place your SC-T35 on a flat surface with the stand side upward.  
2. Remove the screw that fixes the stand to your SC-T35.  
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3. Store away the removed screw inside the stand. Detailed instructions will be  
provided in Step 2 and 3.  
NOTE  
tꢀ It’s highly recommended to store screws away inside the stand when not needed  
to prevent them getting lost.  
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Setting Up Your SC-T35  
Positioning Your SC-T35  
Step 2: Understand Your Stand / VESA Mount Kit for SC-T35  
The stand for your SC-T35 is dual-purpose: it can be used as a stand or as a VESA mount kit. All screws of different  
types supplied with the stand / VESA mount kit can be stored away inside the main bracket when not needed.  
Screws Stored Away inside the Bracket  
The following figure shows different types of screws stored away inside the main bracket.  
Dual-purpose  
bracket  
1
2
1
2
Screw Type  
Number  
Description  
The largest-size screws used to secure the bracket to a monitor as a VESA mount  
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monitor.  
1
2
The middle-size screws used to secure the bracket to your SC-T35 and to a monitor  
when using the bracket as a VESA mount.  
2
3
4
1
The smallest-size screw used to secure the bracket to your SC-T35 as a stand.  
Mount Holes on the Bracket  
Refer to the following figure and descriptions for the VESA mount holes on the bracket.  
1
2
1
2
2
1
2
1
Mount Hole Description  
1
The VESA mount holes used to secure the bracket to a monitor (only two of them will be used).  
The VESA mount holes used to secure the bracket to your SC-T35 (only two of them will be  
used).  
2
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Setting Up Your SC-T35  
Positioning Your SC-T35  
Step 3: Store Screws inside the Bracket  
To store screws inside the bracket, please do the following:  
NOTE  
tꢀ It’s highly recommended to store screws inside the bracket when not needed  
to prevent them getting lost.  
1. Place a sheet of paper or a piece of cloth on a flat surface, and then put your bracket on that paper or cloth  
with the screw storage side upward.  
2. Place the screw upon its storage space, and push the screw into the space with your finger until it clicks  
into place. For the smallest-size screw, use the tip of a screwdriver instead to push the screw.  
NOTE  
tꢀ Please refer to the figure and descriptions in “Step 2: Understand Your Stand / VESA  
Mount Kit for SC-T35”5for the correct storage space of each screw.  
Step 4: Remove Screws from the Bracket  
To remove screws stored inside the bracket, please do the following:  
1. Place a sheet of paper or a piece of cloth on a flat surface, and then put your bracket on that paper or cloth  
with the screw storage side downward.  
2. Insert the tip of a screwdriver into the square holes to remove the desired screws from the bracket.  
Square Hole  
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Setting Up Your SC-T35  
Assembling the AC Adapter  
Step 5: Mount Your SC-T35  
To mount your SC-T35 on the back of a monitor, please do the following:  
1. Refer to Step 2 and Step 4 to prepare required screws for mounting your SC-T35.  
tꢀ You will need two (2) screws of type 2 to secure the bracket to your SC-T35.  
tꢀ You will need two (2) screws of type 1 or 2 to secure the bracket to the monitor.  
2. Place your SC-T35 on a flat surface with the VESA mount hole side upward.  
3. Refer to Step 2 to choose two of the four VESA mount holes on the bracket to align with two mount holes  
on your SC-T35 such that the bracket projects out and is closer to the rear panel than the front one as shown  
below, and then secure the bracket to your SC-T35 with two (2) screws of type 2 .  
4. Align the mount holes on the bracket with the mount holes on the back of the monitor, and then secure the  
bracket to the monitor with two (2) screws of type 2 or 1 . Ensure that your SC-T35 is located in the center  
of the monitor and the rear panel of your SC-T35 is facing rightward as shown below.  
Have SC-T35’s rear panel  
facing rightward.  
2.2 Assembling the AC Adapter  
To assemble the AC adapter for your SC-T35, please do the following:  
1. Unpack your thin client package and take out the AC adapter  
and its detached plug.  
2. Slide the plug into the AC adapter until it clicks into place.  
NOTE  
tꢀ The supplied plug may vary, depending on different areas.  
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Setting Up Your SC-T35  
Getting Connected  
2.3 Getting Connected  
To make connections for your SC-T35, please do the following:  
1. Connect your SC-T35 to your local network with an Ethernet cable.  
2. Connect a keyboard and mouse to your SC-T35.  
3. Connect and turn on the monitor(s).  
NOTE  
tꢀ For your SC-T35, if only the VGA monitor is available, use the supplied DVI-I to VGA  
adapter to connect your SC-T35 and monitor.  
DVI-I port  
(SC-T35 only)  
VGA cable  
DVI-I to VGA  
adapter  
tꢀ Please note that you need to connect and turn on your monitor(s) before  
powering up your thin client. Otherwise, the client may fail to set  
an appropriate resolution for the monitor(s).  
4. Connect your SC-T35 to a power outlet using the AC adapter included in the package.  
NOTE  
tꢀ For detailed instructions on how to assemble the supplied AC adapter, please refer  
to section “2.2 Assembling the AC Adapteron page 11.  
5. Connect other peripherals for your SC-T35 if needed.  
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3
Getting Started  
This chapter provides the basics of how to use your SC-T35.  
3.1 Learning the Basics  
Step 1: Power On your SC-T35  
15  
16  
17  
18  
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Step 3: Return to the Quick Connection Screen  
Step 4: Access Desktops or Applications  
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Getting Started  
Learning the Basics  
3.1 Learning the Basics  
The following steps will guide you through the basics of using your SC-T35:  
Step 1: Power on your SC-T35  
Step 2: Configure the Time Zone  
Step 3: Return to the Quick Connection Screen (if needed)  
Step 4: Access Desktops or Applications  
tꢀ Microsoft Remote Desktop Services (RDP sessions)  
tꢀ Citrix Services (ICA sessions)  
tꢀ VMware View Services (View sessions)  
NOTE  
tꢀ Three client modes are available for your SC-T35:  
No.  
Mode  
Description  
The client will start up directly with the desired  
RDP / ICA / View session and turn off after  
existing the session.  
1
Appliance  
The client will start up directly with the desired  
RDP / ICA / View session and perform the  
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Available actions include:  
2
3
Autostart  
‡ꢀ Returning to the local desktop  
‡ꢀ Re-launching a new session  
‡ꢀ Restarting the thin client  
‡ꢀ Turning off the thin client  
The default. The client will enter ViewSonic  
Quick Connection screen after system startup.  
Quick Connection  
tꢀ Under the Quick Connection mode, you can access Microsoft Remote Desktop /  
Citrix / VMware View services quickly without much client configuration needed.  
The main purpose of this chapter is to guide you through the use of your SC-T35  
under the Quick Connection mode.  
tꢀ To understand other modes, configure advanced settings, and customize your  
SC-T35, please refer to chapter 4 “Configuring Client Settingson page 28.  
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Getting Started  
Learning the Basics  
Step 1: Power On your SC-T35  
To start using your SC-T35, please do the following:  
1. Ensure that your monitor(s) is connected and turned on.  
NOTE  
tꢀ Please note that you need to connect and turn on your monitor(s) before  
powering up the thin client. Otherwise, the client may fail to set an appropriate  
resolution for the monitor(s).  
2. Press the Power button to turn on the client. Wait a moment for ViewSonic Quick Connection screen to  
appear.  
3. (a) Go to Step 2 to set the time zone for the first time use.  
(b) Go to Step 4 if the time zone had been set.  
ViewSonic Quick Connection Screen  
Icon  
Description  
Power Off  
Local Desktop  
Setup  
Click the icon to shut down or restart the system.  
Click the icon to enter the local Linux desktop.  
To return to this screen from the local Linux desktop, see Step 3.  
Click the icon to launch ViewSonic Client Setup.  
Indicates the network type (wired or wireless) and status.  
Hang the mouse over the icon to see more information.  
Network  
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Getting Started  
Learning the Basics  
Step 2: Configure the Time Zone  
To set the time zone for your SC-T35, please do the following:  
1. Click the Setup  
icon to launch ViewSonic Client Setup.  
ViewSonic Client Setup  
Setting Tabs  
Click a tab to select  
a setting category.  
Navigation Area  
Click to select  
a setting item  
or entry.  
NOTE  
tꢀ For detailed instructions on how to configure client settings and customize your  
SC-T35 with ViewSonic Client Setup, please refer to chapter 4 “Configuring Client  
Settingson page 28.  
2. On ViewSonic Client Setup, click System > Time Zone.  
Time Zone  
drop-down menu  
3. Click the Time Zone drop-down menu to select the desired time zone (refer to the table below if needed).  
4. Click Save to apply, and then close ViewSonic Client Setup.  
Time Zone Location  
Time Zone Location  
GMT  
Dublin, Lisbon, London  
GMT-2  
GMT+2  
GMT-3  
South Georgia, South Sandwich Is.  
GMT-1  
Cape Verde Is.  
Athens, Cairo, Helsinki  
Amsterdam, Barcelona, Berlin, Brussels,  
Copenhagen, Frankfurt, Madrid, Oslo,  
Paris, Prague, Rome, Stockholm, Vienna,  
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Buenos Aires, Brasilia, Montevideo  
GMT+1  
GMT+3.5  
(no DST)  
Tehran (Iran)  
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Getting Started  
Learning the Basics  
Time Zone Location  
Time Zone Location  
GMT+3  
GMT-4  
GMT+4  
GMT-5  
Baghdad, Kuwait  
GMT-8  
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Beijing, Hong Kong, Kuala Lumpur,  
Shanghai, Singapore, Taipei  
Atlantic Time (Canada)  
GMT+8  
Moscow, St. Petersburg, Volgograd  
Eastern Time (US & Canada)  
GMT-9  
Alaska  
GMT+9  
GMT-10  
GMT+10  
GMT-11  
GMT+11  
GMT+12  
GMT+13  
Seoul, Tokyo  
GMT+5.5  
(no DST)  
Bangalore, Kolkata, Mumbai, New Delhi  
Hawaii  
GMT+5  
GMT-6  
GMT+6  
GMT-7  
GMT+7  
Islamabad, Karachi  
Canberra, Melbourne, Sydney  
American Samoa, Midway Is.  
Solomon Is., New Caledonia, Vladivostok  
Auckland, Wellington  
Nuku’alofa, Samoa  
Central Time (US & Canada)  
Astana, Dhaka  
Mountain Time (US & Canada)  
Bangkok, Hanoi, Jakarta  
NOTE  
tꢀ Refer to the table above to set your time zone if needed. In case that you cannot  
find the place where you are located in this table, try other online resources or  
visit Time and Date AS at www.timeanddate.com.  
Step 3: Return to the Quick Connection Screen  
To return to ViewSonic Quick Connection screen when on local Linux desktop, please double click  
ViewSonic Quick Connection on that desktop.  
Local Linux Desktop  
ViewSonic Quick Connection  
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Getting Started  
Learning the Basics  
Step 4: Access Desktops or Applications  
Through ViewSonic Quick Connection screen, you can access three types of desktop virtualization services:  
Remote Desktop, Citrix, and VMware View.  
ViewSonic Quick Connection Screen  
Icon  
Description  
Page  
Remote Desktop  
Click to access Microsoft Remote Desktop services.  
19  
Citrix  
Click to access Citrix XenApp, XenDesktop, or VDI-in-a-Box services.  
Click to access VMware View services.  
20  
26  
VMware View  
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Getting Started  
Learning the Basics  
Accessing Microsoft Remote Desktop Services  
To access Microsoft Remote Desktop services, please do the following:  
1. Click  
on ViewSonic Quick Connection screen (see the screen in Step 4).  
2. On the appeared window, type in the computer name or IP address of the server, user name, password, and  
domain (if any), and then click Connect.  
NOTE  
tꢀ To discover available Windows MultiPoint Server systems over your network,  
please do the following:  
1. Click  
on the left of the Computer field.  
2. Upon completion, a window appears with the search result.  
3. Click the drop-down menu to select the desired system, and then click OK.  
4. The IP address of the selected system will appear in the Computer field.  
tꢀ To return to ViewSonic Quick Connection screen (see the screen in Step 4), press Esc.  
3. The remote desktop will be displayed on the screen.  
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Getting Started  
Learning the Basics  
Accessing Citrix Services  
Connecting to the Server  
To connect to the server where the Citrix Web Interface is hosted, please do the following:  
1. Click  
on ViewSonic Quick Connection screen (see the screen in Step 4).  
2. On the appeared ViewSonic Citrix Connection screen, enter the IP address / URL / FQDN of the server,  
and then click Log On.  
ViewSonic Citrix Connection Screen  
NOTE  
tꢀ FQDN is the acronym of Fully Qualified Domain Name.  
tꢀ To return to ViewSonic Quick Connection screen (see the screen in Step 4), press Esc.  
Logging On to Citrix Services  
When connected to the server, the Citrix Logon screen appears. The appeared screen and required credentials for  
Citrix services may vary with the service type and version.  
NOTE  
tꢀ A warning message “This Connection is Untrusted“ might appear. Consult the IT  
administrator for details and ensure the connection is secure first. To bypass,  
click I Understand the Risks > Add Exception > Confirm Security Exception.  
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Getting Started  
Learning the Basics  
The following are some examples of Citrix Logon screens.  
XenDesktop 5.6 Platinum:  
Citrix Logon Screen  
Type the required  
user name, password,  
and then click  
Log On to access  
virtual desktops.  
NOTE  
tꢀ To return to ViewSonic Quick Connection screen, press Esc.  
XenApp 6.0 Fundamentals:  
Citrix Logon Screen  
Type the required  
user name, password,  
domain, and then click  
Log On to access  
virtual applications.  
NOTE  
tꢀ To return to ViewSonic Quick Connection screen, press Esc.  
tꢀ If your XenApp server doesn’t belong to any domain, type the computer name of  
the server in the Domain field.  
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Getting Started  
Learning the Basics  
XenApp 6.5 Platinum:  
Citrix Logon Screen  
Type the required  
user name, password,  
domain, and then click  
Log On to access  
virtual applications.  
NOTE  
tꢀ To return to ViewSonic Quick Connection screen, press Esc.  
tꢀ If your XenApp server doesn’t belong to any domain, type the computer name of  
the server in the Domain field.  
VDI-in-a-Box:  
Citrix Logon Screen  
Type the required user  
name, password,  
and then click  
Log On to access  
virtual desktops.  
NOTE  
tꢀ To return to ViewSonic Quick Connection screen, press Esc.  
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Getting Started  
Learning the Basics  
Accessing Virtual Desktops and Applications  
You will enter the Desktop Selection or Application Selection screen after logon. On the screen you can click to select  
the desired desktop or application(s).  
NOTE  
tꢀ You might enter the virtual desktop directly if only one type of virtual desktop is  
assigned to the provided credentials.  
TIP  
tꢀ Use Alt + Tab to select and restore a hidden or minimized application or desktop.  
The following are some examples of Selection screens and delivered desktops and applications.  
XenDesktop 5.6 Platinum:  
1. The Desktop Selection screen appears after logon.  
Desktop Selection Screen  
2. Click to select the desired desktop.  
3. The selected virtual desktop will be displayed on the screen.  
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Getting Started  
Learning the Basics  
Virtual Desktop Example: Windows 7 Ultimate  
XenApp 6.5 Platinum:  
1. The Application Selection screen appears after logon.  
Application Selection Screen  
2. Click to select the desired application(s).  
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Getting Started  
Learning the Basics  
3. The selected application(s) will be displayed on the screen.  
Virtual Application Examples  
PowerPoint Viewer, Adobe Reader, and Notepad  
NOTE  
tꢀ Clicking on Application Selection screen will bring the screen to the front and leave  
all launched application windows hidden behind. Use Alt + Tab to select and restore  
a hidden or minimized application window.  
tꢀ Exiting a virtual desktop or application will return to the Desktop Selection or  
Application Selection screen. On the screen, you can:  
Click to launch another virtual desktop if any or to launch other applications.  
Click Log Off on the top of the screen to return to the Citrix Logon screen.  
Press Esc to return to ViewSonic Quick Connection screen directly.  
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Getting Started  
Learning the Basics  
Accessing VMware View Services  
To access VMware View services, please do the following:  
1. Click  
on ViewSonic Quick Connection screen (see the screen in Step 4).  
2. On the appeared View Client window, enter the IP address or computer name of  
the VMware View Connection Server, and then click Continue.  
NOTE  
tꢀ To return to ViewSonic Quick Connection screen (see the screen in Step 4), close the  
View Client window.  
3. A Welcome window might appear, click OK to continue.  
4. A window appears prompting for the credentials. Enter your user name, password, click the Domain  
drop-down menu to select the domain, and then click OK.  
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Getting Started  
Learning the Basics  
NOTE  
tꢀ A window might appear with a certificate message about the remote server.  
Consult the IT administrator for details and ensure the connection is secure first.  
To import a security certificate, on ViewSonic Quick Connection screen, click Setup  
> Applications > VMware View > Import Certificate, and then follow the  
on-screen instructions (for details, please refer to section “4.6.10 Importing Security  
Certificates of View Connection Serverson page 118). To bypass, click Connect  
Insecurely.  
5. A window appears with available desktops for the provided credentials. Double click to select  
the desired desktop.  
6. The virtual desktop will be displayed on the screen.  
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4
Configuring Client Settings  
This chapter provides instructions on how to configure advanced  
settings and customize your SC-T35 with ViewSonic Client Setup.  
4.1 ViewSonic Client Setup  
Interface overview  
29  
30  
Available settings at glance  
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System tab overview  
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32  
Available settings at a glance  
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User Interface tab overview  
Available settings at a glance  
49  
50  
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Devices tab overview  
60  
61  
Available settings at a glance  
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Network tab overview  
68  
69  
Available settings at a glance  
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Applications tab overview  
78  
79  
Available settings at a glance  
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ViewSonic Client Setup  
4.1 ViewSonic Client Setup  
Your SC-T35 comes with ViewSonic Client Setup, the built-in local client management console to help you configure  
client settings and customize your SC-T35.  
4.1.1 Interface Overview  
To access ViewSonic Client Setup on your SC-T35, please do the following:  
1. On ViewSonic Quick Connection screen, click the Setup  
icon to launch ViewSonic Client Setup.  
2. The ViewSonic Client Setup window appears.  
Interface Overview  
1
2
4
5
6
7
Interface Elements  
No.  
1
Name  
Description  
Applications tab  
User Interface tab  
Devices tab  
Network tab  
System tab  
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2
3
4
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5
Click to select a setting item under a selected tab or to select a setting entry under  
a selected setting item.  
6
7
Navigation area  
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ViewSonic Client Setup  
4.1.2 Client Settings at a Glance  
The following table provides a brief description of each setting item under five main setting categories.  
Tab  
Setting Item  
Section  
Page  
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‡ꢀ enabling/disabling the Appliance mode  
‡ꢀ enabling/disabling Quick Connection  
System  
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‡ꢀ enabling/disabling the execution of the  
text-based (command-line) functions  
‡ꢀ collecting event logs and capturing related  
screens for error reporting  
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‡ꢀ customizing desktop and system language  
‡ꢀ hiding/showing Quick Access shortcuts  
‡ꢀ adjusting keyboard settings  
User Interface  
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49  
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Devices  
Network  
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60  
68  
78  
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‡ꢀ creating the mapping of IP addresses to the  
names of host servers  
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Applications  
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4.2 Configuring System Settings  
4.2.1 System Tab Overview  
System tab enables you to configure settings for the operation and maintenance of clients. To access available  
settings of System tab, click the tab on ViewSonic Client Setup.  
System Tab Overview  
1
2
Interface Elements  
No.  
1
Name  
Description  
Navigation area  
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Click to select a setting item under System tab.  
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4.2.2 Available Settings at a Glance  
Tab  
Setting  
Icon  
Description  
Section Page  
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for your SC-T35.  
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4.2.3  
33  
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ViewSonic Client Setup for SC-T35 users.  
4.2.4  
4.2.5  
34  
36  
Password  
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This feature is applicable to the client only when  
the client is managed by the remote ViewSonic  
Device Manager console.  
Firmware Update  
4.2.6  
4.2.7  
38  
40  
System  
Click to enable/disable the Appliance mode to  
allow/disallow the automatic RDP / ICA / View  
sessions. In Appliance mode, the client starts up  
with the desired RDP / ICA / View session and  
shuts down when the user logs out.  
Appliance Mode  
Click to enable/disable the Quick Connection  
mode after system startup.  
Quick Connection  
Terminal  
4.2.8  
4.2.9  
44  
46  
47  
Click to enable/disable the execution of the  
text-based (command-line) functions.  
Click to collect error log and launch the screen  
capturing program for error reporting.  
Error Report  
4.2.10  
NOTE  
tꢀ ViewSonic Device Manager is a remote and mass client management console,  
helping you remotely manage a large number of endpoint devices in a desktop  
virtualization infrastructure. For more information about ViewSonic Device Manager,  
please refer to the User’s Manual for ViewSonic Device Manager.  
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4.2.3 Configuring Time Zone and Time Server  
The Time Zone setting allows you to configure the desired time zone and time server to get the accurate system  
time for your SC-T35.  
To set the desired time zone and time server, please do the following:  
1. On ViewSonic Client Setup, click System > Time Zone.  
2. Under the Time Zone section, click the drop-down menu to select the desired time zone.  
3. Under the NTP (Network Time Protocol) section, use the default or type in the desired time server.  
NOTE  
tꢀ The IP address of the default time server is pool.ntp.org. For more information on  
the default, please refer to the website for the NTP Pool Project at www.pool.ntp.org.  
tꢀ Ensure the connectivity of your SC-T35 to the network or Internet in order to get  
accurate time from the time server.  
4. Click Save to apply.  
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4.2.4 Configuring the Access Privileges and Passwords of ViewSonic Client Setup  
You can configure the access privileges of ViewSonic Client Setup for SC-T35 users by the Password setting.  
NOTE  
tꢀ All SC-T35 users are allowed to access ViewSonic Client Setup by factory default.  
You can make changes as desired using this setting.  
Setting Access Privileges and Password Only for Administrators  
To set access privileges and password only for administrators, please do the following:  
1. On ViewSonic Client Setup, click System > Password.  
2. Under the Administrator section, click to check Active Admin Authorization.  
3. The access privileges for administrators are granted and a window appears for you to set the password.  
4. Type in the desired password, and then click OK to confirm.  
5. Click Save to save all the changes.  
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Setting Access Privileges and Password Also for Standard Users  
To set access privileges and password also for standard users, please do the following:  
1. On ViewSonic Client Setup, click System > Password.  
2. Under the User section, click to check Use Password.  
NOTE  
tꢀ The User section appears only when Active Admin Authorization is checked.  
3. The access privileges for standard users are granted and a window appears for you to set the password.  
4. Type in the desired password, and then click OK to confirm.  
5. Click Save to save all the changes.  
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4.2.5 Configuring Shadow Settings for Remote Assistance  
The Shadow feature allows an administrator to remotely assist client users in resolving problems or configuring local  
settings. When this feature is enabled, an administrator can monitor and control a client from a remote computer  
just like a local user.  
NOTE  
tꢀ To use the Shadow feature on a remote computer, you need to install the  
ViewSonic Device Manager console and Java software on that computer, and add  
your SC-T35 into a managed group under ViewSonic Device Manager. For details,  
please refer to the User’s Manual for ViewSonic Device Manager.  
To enable the Shadow feature and set the password for remote assistance, please do the following:  
1. On ViewSonic Client Setup, click System > Password.  
2. Under the Shadow section, click to check Enable Shadow if it’s not checked.  
NOTE  
tꢀ By default, the Shadow feature is enabled. Click Change Password, and then follow  
the next step to set your password.  
3. The Shadow feature is enabled and a window appears for you to set the password for remote assistance.  
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NOTE  
tꢀ On a remote computer, an administrator will need this password to use the Shadow  
feature (remote assistance) with the ViewSonic Device Manager console. For more  
information, please refer to the User’s Manual of ViewSonic Device Manager.  
4. Type in the desired password, and then click OK to confirm.  
5. Click Save to save all the changes.  
NOTE  
tꢀ When the Shadow feature is performed from a remote ViewSonic Device Manager,  
on the target client, an icon appears on the Taskbar of the local Linux desktop  
and a notification pops up in the bottom-right corner. If you are under the Quick  
Connection mode (the default for SC-T35 thin clients), a notification would pop up  
in the upper-left corner on ViewSonic Quick Connection screen.  
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4.2.6 Updating Firmware from the Host Server  
Update Firmware allows client users to update firmware from its host server.  
NOTE  
tꢀ Ensure that your SC-T35 has been added into a managed group under ViewSonic  
Device Manager installed on a remote computer, and that you have imported client  
firmware files into ViewSonic Device Manager. These are prerequisites of this feature.  
tꢀ For more information on firmware update and ViewSonic Device Manager, please  
refer to the User Manual for ViewSonic Device Manager.  
To update firmware from the host server, please do the following:  
1. On ViewSonic Client Setup, click System > Firmware Update.  
2. Under the Firmware Update section, click Check Firmware.  
3. Upon completion, a window appears notifying you that the Firmware list has been loaded.  
4. Click Yes to continue.  
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5. Click the drop-down menus to select the desired firmware version and other update options.  
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Item  
Description  
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Firmware Version  
Click to select the interface language of the system, including the  
ViewSonic Client Setup console. Three languages are available: English,  
Traditional Chinese, and 6LPSOL¿HGꢃ&KLQHVH.  
Language  
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or manually restart the system later.  
Reboot immediate  
Keep the user data  
Click to choose if to keep the setting values under ViewSonic Client Setup.  
NOTE: If Yes is selected, all setting values under ViewSonic Client Setup will  
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If No is selected, all setting values will be restored to the factory default.  
This option may not be available on your system.  
NOTE: If the client is managed by ViewSonic Device Manager and here No is  
selected, ViewSonic Device Manager will fail to manage the client after  
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please refer to the User’s Manual for ViewSonic Device Manager.  
6. Click Update firmware to confirm your selections. The system will start updating its firmware after restart.  
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4.2.7 Enabling or Disabling the Appliance Mode  
The Appliance mode allows your SC-T35 to start up directly with the desired Microsoft Remote Desktop, Citrix ICA,  
or VMware View session. Under the Appliance mode, users will feel as if they were using a standalone desktop  
computer; the underlying client operating system, ViewSonic ARM Linux, is hidden from the very beginning.  
NOTE  
tꢀ There are three similar but different modes for your SC-T35 and only one mode  
will take effect if all are enabled. Three modes and the order of priority are  
listed as follows:  
No.  
Mode  
Description  
The client will start up directly with the desired  
RDP / ICA / View session and turn off after  
existing the session.  
1
Appliance  
The client will start up directly with the desired  
RDP / ICA / View session and perform the  
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Available actions include:  
2
3
Autostart  
‡ꢀ Returning to the local desktop  
‡ꢀ Re-launching a new session  
‡ꢀ Restarting the thin client  
‡ꢀ Turning off the thin client  
The default. The client will enter ViewSonic  
Quick Connection screen after system startup.  
Quick Connection  
tꢀ For more information on these modes, please refer to sections:  
4.2.8 on page 44 and 3.1 on page 14 (Quick Connection mode)  
4.2.7 on page 40 (Appliance mode)  
4.6.5 on page 83 (Autostart mode for RDP sessions)  
4.6.8 on page 102 (Autostart mode for ICA sessions)  
4.6.12 on page 123 (Autostart mode for View sessions)  
Enabling the Appliance Mode  
To enable the Appliance mode, please do the following:  
NOTE  
tꢀ Ensure that you have configured the connection settings for the desired Microsoft  
Remote Desktop, Citrix ICA, or VMware View session under Applications tab.  
You need to specify which service type and connection settings entry will be used  
under the Appliance mode. For detailed instructions, please see sections:  
”4.6.3 Configuring Basic RDP Connection Settingson page 80  
“4.6.6 Configuring ICA Connection Settingson page 89  
“4.6.9 Configuring VMware View Connection Settingson page 116  
40  
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NOTE  
tꢀ Please note that the Autostart mode also enables the client to start up directly with  
an RDP / ICA / View session and provides more configuration flexibility than the  
Appliance mode. For detailed information on the Autostart mode, please refer to  
the following sections:  
“4.6.5 Configuring Advanced RDP Connection Settingson page 83  
“4.6.8 Configuring Advanced ICA Connection Settingson page 102  
“4.6.12 Configuring Advanced View Connection Settingson page 123  
1. On ViewSonic Client Setup, click System > Appliance Mode.  
2. Click to check Enable Appliance Mode.  
3. Other settings of the Appliance mode appear.  
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4. Click drop-down menus to select the application (or service) type: Citrix ICA, Remote Desktop, or  
VMware View, and the specific service available in that type.  
NOTE  
tꢀ No matter which Resolution option you choose for the selected RDP / ICA / View  
service, RDP / ICA / View sessions under the Appliance mode will always use the Full  
Screen mode to display the remote/virtual desktop.  
5. Click Save to confirm your selections.  
6. The system will enter the Appliance mode after restart.  
NOTE  
tꢀ To disable the Appliance mode or to access ViewSonic Client Setup under the  
Appliance mode, please refer to “Disabling the Appliance Modeon page 43.  
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Disabling the Appliance Mode  
To disable the Appliance mode, please do the following:  
1. Under the Appliance mode, exit the Full Screen mode of the RDP / ICA session, or release the keyboard and  
mouse from the View session (virtual desktop):  
tꢀ To exit the Full Screen mode of the RDP session, press Ctrl + Alt + Enter, and then minimize  
the session window.  
tꢀ To exit the Full Screen mode of the ICA session, press Ctrl + F2, and then Alt + F9.  
tꢀ To release the keyboard and mouse from the View session (virtual desktop), press Ctrl + Alt.  
NOTE  
tꢀ Please note that the View session (virtual desktop) will remain on the background  
after you release the keyboard and mouse from the View session (virtual desktop).  
2. Click Ctrl + Shift + Del to launch ViewSonic Client Setup.  
NOTE  
tꢀ You cannot access the Taskbar of the client operating system (ViewSonic ARM Linux)  
under the Appliance mode.  
3. On ViewSonic Client Setup, click System > Appliance Mode.  
4. Click to uncheck Enable Appliance Mode, and then click Save to apply the change.  
5. Return to the current RDP / ICA / View session:  
tꢀ To return to the current RDP / ICA session, use Alt + Tab (press and hold Alt, and then press Tab to switch  
between different items) to select and restore the current RDP / ICA session.  
tꢀ To return to the current View session, click any place of the View session (virtual desktop)  
on the background.  
6. Log off from the current RDP / ICA / View session.  
7. The client will shut down then. Restart your client manually.  
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4.2.8 Enabling or Disabling the Quick Connection Mode  
The Quick Connection mode enables you to enter the ViewSonic Quick Connection screen after system startup.  
This setting is enabled by default.  
NOTE  
tꢀ For detailed instructions on how to use your SC-T35 under the Quick Connection  
mode, please refer to section “3.1 Learning the Basicson page 14.  
tꢀ There are three similar but different modes for your SC-T35 and only one mode  
will take effect if all are enabled. Three modes and the order of priority are  
listed as follows:  
No.  
Mode  
Description  
The client will start up directly with the desired  
RDP / ICA / View session and turn off after  
existing the session.  
1
Appliance  
The client will start up directly with the desired  
RDP / ICA / View session and perform the  
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Available actions include:  
2
3
Autostart  
‡ꢀ Returning to the local desktop  
‡ꢀ Re-launching a new session  
‡ꢀ Restarting the thin client  
‡ꢀ Turning off the thin client  
The default. The client will enter ViewSonic  
Quick Connection screen after system startup.  
Quick Connection  
NOTE  
tꢀ To use the Quick Connection mode, ensure that both the Appliance and Autostart  
modes are disabled. By default, your SC-T35 is in the Quick Connection mode, and  
both the Appliance and Autostart modes are disabled. However, if either of two  
modes are enabled, the Quick Connection mode will fail to work.  
tꢀ For more information on the Appliance mode, please refer to section “4.2.7 Enabling  
or Disabling the Appliance Modeon page 40.  
tꢀ For more information on the Autostart mode, please refer to the following sections:  
“4.6.5 Configuring Advanced RDP Connection Settingson page 83  
“4.6.8 Configuring Advanced ICA Connection Settingson page 102  
“4.6.12 Configuring Advanced View Connection Settingson page 123  
44  
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To enable/disable the Quick Connection mode, please do the following:  
1. On ViewSonic Client Setup, click System > Quick Connection.  
2. Click to check/uncheck Enable Quick Connection after Power-up to enable/disable the Quick Connection  
mode, and then click Save to apply the change.  
3. Switch shortcuts are also added to or removed from the START menu and local Linux desktop  
as shown below.  
45  
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4.2.9 Enabling or Disabling the Command-line Functions  
To enable/disable the execution of the text-based (command-line) functions, please do the following:  
1. On ViewSonic Client Setup, click System > Terminal.  
2. Click to check/uncheck Enable to allow/disallow the execution of the command-line functions.  
3. Click Save to confirm your change.  
4. The shortcut appears/disappears on the Start menu for access.  
NOTE  
tꢀ On the local Linux desktop, click START > Settings > Terminal to open the  
Terminal window.  
46  
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4.2.10 Collecting Event Logs and Capturing Related Screens  
The Error Report feature allows you to collect event logs and capture related screens for error reporting.  
Collecting Event Logs  
To collect event logs of your SC-T35, please do the following:  
1. Plug a USB flash drive into your SC-T35.  
NOTE  
tꢀ This USB flash drive will be used for storing the event logs of your SC-T35.  
tꢀ Ensure that you have enabled the access and automount of USB storage devices.  
For detailed instructions, please refer to section “4.4.3 Configuring Settings for USB  
Storage Deviceson page 61.  
2. On ViewSonic Client Setup, click System > Error Report.  
3. Click Collect Log. Upon completion, a notification message window appears.  
4. Click OK to exit.  
NOTE  
tꢀ You can find the log file set named events.tar.gz in the attached USB flash drive.  
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Capturing Error-Related Screens  
To capture error-related screens of your SC-T35, please do the following:  
1. On ViewSonic Client Setup, click System > Error Report.  
2. Click Launch Snapshot to open the screen capturing program.  
TIP  
tꢀ It’s recommended to save the captured screens in the same USB flash drive where  
the event logs were saved. Click the Save in drop-down menu to select that USB  
flash drive.  
3. Configure screen capturing settings directly on the opened window if needed, and then click OK to capture  
the desired screen.  
TIP  
tꢀ It’s recommended to set the delay time before capturing to at least 2 seconds to  
reserve time for switching to the desired screen or window.  
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4.3 Configuring User Interface Settings  
4.3.1 User Interface Tab Overview  
User Interface tab enables you to configure settings for the user interface of clients. To access available settings of  
User Interface tab, click the tab on ViewSonic Client Setup.  
User Interface Tab Overview  
1
2
Interface Elements  
No. Name  
Description  
1
2
Navigation area  
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4.3.2 Available Settings at a Glance  
Tab  
Setting  
Icon  
Description  
Section Page  
Display  
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4.3.3  
4.3.4  
4.3.6  
4.3.7  
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54  
57  
59  
Desktop  
Keyboard  
Click to customize desktop and system language.  
Click to adjust keyboard settings.  
User Interface  
Screensaver  
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4.3.3 Configuring Display Settings  
To configure display settings for your SC-T35, please do the following:  
1. On ViewSonic Client Setup, click User Interface > Display.  
2. Click drop-down menus to select the number of attached display(s), arrangement of displays, display mode  
for multiple displays, and resolution. Refer to the following table to select appropriate setting values.  
NOTE  
tꢀ The available setting items vary, depending on your model and the selected  
number of display(s).  
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Display  
Item  
Description  
For SC-T35, two options are available:  
Option  
Description  
One display is attached.  
Two displays are attached.  
Number of Display  
1
2
For SC-T35, six options are available:  
Option  
Description  
Use DVI-I  
Use the single display that is attached to the DVI-I port.  
Use DVI-D  
Use the single display that is attached to the DVI-D port.  
Use dual displays.  
Two displays are arranged horizontally:  
the DVI-I one is on the left; the DVI-D the right.  
The DVI-I one is the main display for local desktop when  
Extend is selected.  
(DVI-I - DVI-D)  
horizontal  
Use dual displays.  
Two displays are arranged horizontally:  
the DVI-D one is on the left; the DVI-I the right.  
The DVI-D one is the main display for local desktop  
when Extend is selected.  
(DVI-D - DVI-I)  
horizontal  
Display Layout  
Use dual displays.  
Two displays are arranged vertically:  
the DVI-I one is on the top; the DVI-D the bottom.  
The DVI-I one is the main display for local desktop when  
Extend is selected.  
(DVI-I - DVI-D)  
vertical  
Use dual displays.  
Two displays are arranged vertically:  
the DVI-D one is on the top; the DVI-I the bottom.  
The DVI-D one is the main display for local desktop  
when Extend is selected.  
(DVI-D - DVI-I)  
vertical  
This item is available only for SC-T35 and only when 2 is selected in the Number  
of Display drop-down menu:  
Option  
Description  
Display Mode  
Extend  
One display is used as the extended display of the other.  
Clone  
Two displays have the same display content.  
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Monitor Settings  
Item  
Description  
Check/Uncheck to enable/disable the automatic detection of the attached  
monitor(s) when the client is powered on.  
Option  
Description  
Automatic detection of the attached monitor(s) is enabled.  
The system would set an appropriate resolution for the  
attached monitor(s) when the client is powered on.  
Enabled  
Enable Auto-Detection at  
Power-up  
Automatic detection of the attached monitor(s) is disabled.  
All resolutions supported by the client will be listed in the  
Resolution drop-down menu when Auto-Detection at  
Power-up is disabled. Please note that some resolutions  
may not be applicable to your monitor(s).  
Disabled  
Use this item to set an appropriate resolution for the attached display.  
Option  
Description  
This option is available only when Enable Auto-Detection  
at Power-up is selected.  
Auto  
Other  
options  
Select the desired resolution from the Resolution drop-down  
menu for the attached display.  
Monitor Resolution  
NOTE: All resolutions supported by the client will be listed in the Resolution  
drop-down menu when Auto-Detection at Power-up is disabled.  
Please note that some resolutions may not be applicable to  
your monitor(s).  
This item is available only for SC-T35 and only when 2 is selected in the Number  
of Display drop-down menu.  
Use this item to set an appropriate resolution for the attached DVI-I display.  
Option  
Description  
This option is available only when Enable Auto-Detection  
at Power-up is selected.  
Auto  
Monitor-1 (DVI-I) Resolution  
Other  
options  
Select the desired resolution from the Resolution drop-down  
menu for the attached display.  
NOTE: When Auto-Detection at Power-up is disabled, all resolutions  
supported by the client will be listed in the Resolution drop-down menu.  
Please note that some resolutions may not be applicable to  
your monitor(s).  
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This item is available only for SC-T35 and only when 2 is selected in the Number  
of Display drop-down menu.  
Use this item to set an appropriate resolution for the attached DVI-D display.  
Option  
Description  
This option is available only when Enable Auto-Detection  
at Power-up is selected.  
Auto  
Monitor-2 (DVI-D) Resolution  
Other  
options  
Select the desired resolution from the Resolution drop-down  
menu for the attached display.  
NOTE: When Auto-Detection at Power-up is disabled, all resolutions  
supported by the client will be listed in the Resolution drop-down menu.  
Please note that some resolutions may not be applicable to  
your monitor(s).  
NOTE  
tꢀ When the vertical Display Layout and Extend display mode are selected, the Taskbar  
will be moved to the top of the main desktop as shown below.  
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4.3.4 Customizing Desktop and System Language Settings  
To customize desktop and system language settings for your SC-T35, please do the following:  
1. On ViewSonic Client Setup, click User Interface > Desktop.  
2. Click drop-down menus or tick/untick checkboxes to choose desired settings. Refer to the following table for  
a description of each setting item.  
System Language  
Item  
Description  
Click the drop-down menu to select the system language. Three languages are  
available: English, 6LPSOL¿HGꢃ&KLQHVH, and Traditional Chinese.  
Language  
NOTE: You need to restart the system for the change to take effect.  
Desktop Fonts  
Item  
Description  
Default Font  
Click the drop-down menus to select the desired font, its style and size used for  
the user interface of the operating system, such as menus, options on menus,  
text labels for desktop shortcuts, tabs on program windows etc.  
Default Font Style  
NOTE: Your changes will not apply to the titles of opened windows, the  
ViewSonic Client Setup console, and the System Information window  
(START > System Settings > System Information).  
Default Font Size  
Title Font  
Click the drop-down menus to select the desired font, its style and size used for  
the titles of the opened windows.  
Title Font Style  
Title Font Size  
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Desktop Icons  
Item  
Description  
Check/Uncheck to show/hide shortcuts Remote Desktop  
on the START  
menu and local Linux desktop for service quick access.  
Remote Desktop  
For more information, please refer to section “4.3.5 Hiding or Showing Quick  
Access Shortcuts” on page 56.  
Check/Uncheck to show/hide shortcuts Citrix  
on the START menu and local  
Linux desktop for service quick access.  
Citrix  
For more information, please refer to section “4.3.5 Hiding or Showing Quick  
Access Shortcuts” on page 56.  
Check/Uncheck to show/hide desktop shortcuts VMware View  
on the  
START menu and local Linux desktop for service quick access.  
VMware View  
For more information, please refer to section “4.3.5 Hiding or Showing Quick  
Access Shortcuts” on page 56.  
Icon Size  
Click the drop-down menu to select the desired size of desktop icons/shortcuts.  
Click the drop-down menu to select the desired text label size of desktop  
icons/shortcuts.  
Icon Font Size  
Desktop Background  
Item  
Description  
Check/Uncheck to enable/disable the use of ViewSonic wallpaper.  
Enable Desktop Wallpaper  
NOTE: If this setting is disabled, the solid color background (dark blue) will  
be used.  
Click the drop-down menu to select the way to apply the wallpaper. Five options  
are available: Centered, Tiled, Stretched, Scaled, and Zoomed.  
Option  
Centered  
Tiled  
Description  
Centers the original image on the screen.  
Tiles the screen with the original image.  
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Wallpaper Style  
Stretched  
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NOTE: Depending on the size of the connected display, two options might have  
the same effect.  
Click the drop-down menu to select the color of ViewSonic wallpaper. Four colors  
are available: Green, Blue, Orange, and Cyan.  
Wallpaper  
3. Click Save to apply.  
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4.3.5 Hiding or Showing Quick Access Shortcuts  
When the Quick Connection mode is disabled, the switch shortcuts ViewSonic Quick Connection on the START  
menu and local Linux desktop will be hidden.  
In case you want to access services quickly when the Quick Connection mode is disabled, you can choose to show  
Quick Access shortcuts Remote Desktop / Citrix / VMware View on the START menu and local Linux desktop.  
These shortcuts enable you to access services quickly when the Quick Connection mode is disabled. They’re hidden  
by default.  
To show/hide shortcuts Remote Desktop / Citrix / VMware View on the START menu and local Linux desktop,  
please do the following:  
1. On ViewSonic Client Setup, click User Interface > Desktop.  
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2. Click to check/uncheck Remote Desktop / Citrix / VMware View in the Desktop Icons section to show/hide  
the quick access shortcuts Remote Desktop / Citrix / VMware View on the START menu and  
local Linux desktop.  
3. Click Save to apply the change.  
4. The selected shortcuts will be shown/hidden.  
4.3.6 Adjusting Keyboard Settings  
To adjust keyboard settings for your SC-T35, please do the following:  
1. On ViewSonic Client Setup, click User Interface > Keyboard.  
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2. Click drop-down menus, tick/untick checkboxes, or move sliders to choose desired settings. Refer to the  
following table for a description of each setting item.  
Keyboard  
Item  
Description  
Check/Uncheck to enable/disable the use of custom keyboard settings.  
Use Custom Keyboard Settings  
NOTE: You are allowed to set the keyboard layout and type only when this  
setting is enabled.  
Keyboard layout  
Click the drop-down menu to select the desired keyboard layout.  
Click the drop-down menu to select the desired keyboard type.  
Check/Uncheck to enable/disable the NumLock key after system startup.  
Check/Uncheck to show/hide the Blink Delay slider.  
Keyboard Type  
Enable NumLock on Boot  
Show blinking  
Cursor  
Blink delay  
Move the slider to select the blink delay between each occurrence of cursor.  
Move the slider to select the character repeat rate when a key is held down.  
Move the slider to select the character repeat delay between its each occurrence.  
Repeat Speed  
Type  
Settings  
Repeat Delay  
TIP  
tꢀ Hang your mouse over the Up/Down arrow to quickly scroll up/down the Keyboard  
Layout list.  
Up arrow  
Down arrow  
tꢀ To fine-tune a setting value, click its slider, and then use the Right/Left key to  
increase/decrease the value by 1 or the Page Up/Page Down key to increase/  
decrease by 10.  
3. Click Save to apply.  
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4.3.7 Configuring Screensaver Settings  
To configure screensaver settings for your SC-T35, please do the following:  
1. On ViewSonic Client Setup, click User Interface > Screensaver.  
2. Click drop-down menus or tick/untick checkboxes to choose desired settings.  
If On resume, password protect is selected, a window will appear prompting for the unlock password.  
Mode and Wait Time Settings  
Item  
Description  
Click to select the display mode of the screensaver. Two options are available:  
Blank and Logo.  
Option  
Blank  
Logo  
Description  
Display Mode  
Displays a black screen.  
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Display After (minute)  
Click to select the wait time for screensaver.  
TIP  
tꢀ While setting wait time for screensaver, you can hang your mouse over the Up/  
Down arrow to quickly scroll up/down the Minute list.  
3. Click Save to apply.  
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4.4 Configuring External Device Settings  
4.4.1 Devices Tab Overview  
Devices tab enables you to configure settings for external devices of clients. To access available settings of Devices  
tab, click the tab on ViewSonic Client Setup.  
Devices Tab Overview  
1
2
Interface Elements  
No. Name  
Description  
Click to select a setting item under Devices tab or to select a setting  
entry under a selected setting item.  
1
2
Navigation area  
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4.4.2 Available Settings at a Glance  
Tab  
Setting  
Icon  
Description  
Section Page  
4.4.3  
4.4.4  
61  
62  
USB Storage  
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Click to add local or network printers.  
Devices  
Audio  
4.4.5  
63  
4.4.6  
4.4.7  
64  
67  
Printer  
4.4.3 Configuring Settings for USB Storage Devices  
To configure settings for USB storage devices, please do the following:  
NOTE  
tꢀ To access locally attached USB storage devices in a local or virtual session, you need  
to configure appropriate settings under this setting item.  
1. On ViewSonic Client Setup, click Devices > USB Storage.  
2. Tick/untick the checkboxes to choose the desired settings.  
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Item  
Description  
Tick/Untick this checkbox to allow/disallow the access of USB storage devices.  
NOTE: To use the locally attached USB storage devices in an RDP / ICA / View  
session, the mapping of local USB storage devices must be enabled  
in this session’s RDP / ICA / View connection settings. For detailed  
instructions and more related settings, please refer to sections:  
Enable USB Storage  
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Tick/Untick this checkbox to enable/disable the automount of  
USB storage devices.  
NOTE: If this setting is disabled, users need to manually mount the attached  
USB storage devices. For detailed instructions, please refer to section  
“4.4.4 Manually Mount and Unmount Attached USB Storage Devices” on  
page 62.  
Enable Automount  
3. Click Save to save your change.  
NOTE  
tꢀ For your changes to take effect, you need to restart your system.  
4.4.4 Manually Mount and Unmount Attached USB Storage Devices  
To mount/unmount an attached USB storage device, please do the following:  
NOTE  
tꢀ If Enable Automount is checked (see section “4.4.3 Configuring Settings for USB  
Storage Deviceson page 61), then an attached USB storage device will be  
mounted automatically.  
1. Right click the desktop icon of the attached USB storage device.  
2. A popup menu appears.  
3. Click to select Mount Volume/Unmount Volume to mount\unmount the attached USB storage device.  
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4.4.5 Disabling or Enabling Attached Audio Devices  
To disable/enable attached audio devices, please do the following:  
NOTE  
tꢀ If you disable locally attached audio devices, client users are not allowed to perform  
audio playback or recording with these devices in an RDP / ICA / View session.  
tꢀ To perform audio playback or recording with local audio devices in an RDP / ICA /  
View session, you need to enable locally attached audio devices here  
(the Audio setting item under Devices tab) and configure audio related settings  
in the RDP / ICA / View connection settings. For detailed instructions, please  
refer to sections:  
“4.6.5 Configuring Advanced RDP Connection Settingson page 83  
“4.6.8 Configuring Advanced ICA Connection Settingson page 102  
“4.6.12 Configuring Advanced View Connection Settingson page 123  
1. On ViewSonic Client Setup, click Devices > Audio.  
2. Click to check/uncheck Enable System Audio Device.  
3. Click Save to confirm your selection.  
NOTE  
tꢀ The change will not take effect until SC-T35 has been restarted.  
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4.4.6 Adding a Local Printer  
To add a local printer for your SC-T35, please do the following:  
1. Connect the desired printer to your SC-T35 and turn on the printer.  
2. On ViewSonic Client Setup, click Devices > Printer.  
3. Click Add on the top of the Printer list.  
4. The system automatically start searching for available local printers.  
5. Upon completion, the discovered local printers will be listed on the Printer Port drop-down menu.  
6. Click the Printer Port drop-down menu to select the desired local printer.  
7. Fields in the Add Printer section will automatically change to fit the type of the selected printer.  
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8. A field for the selected printer appears and the printer URI (Uniform Resource Identifier) data is automatically  
filled out in the field.  
NOTE  
tꢀ A URI (Uniform Resource Identifier) is a sequence of characters that is used to  
identify a resource on the Internet.  
9. Click the Manufacturer and Printer Model drop-down menus to select the manufacturer and model for the  
attached local printer.  
NOTE  
tꢀ For the printer to operate normally, you need to specify the correct information in  
these two fields. Otherwise, the printer would fail to work.  
10. Refer to the following table to configure desired settings, and then click Save to apply.  
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Settings for Printers  
Item  
Description  
Check/Uncheck to share the printer.  
Once Share Printer is checked, other computers in the same network segment  
will be allowed to use the printer.  
To add this shared printer for use on other computers, please do the following:  
1. For computers running a Windows Server operating system, such as  
Windows Server 2008 R2, please add the Internet Printing Client  
IHDWXUHꢀ¿UVWꢀꢈ&OLFNꢀStart > All Programs > Administrative Tools >  
Server Manager > Action > Add Features > Internet Printing Client,  
follow the wizard to complete the task, and then restart your system).  
2. Click Start > Devices and Printers > Add a printer >  
Add a network, wireless or Bluetooth printer.  
3. Click Stop to cancel the automatic printer search, and then click  
The printer that I want isn’t listed.  
Share Printer  
4. Under Select a shared printer by name, enter  
http://IP address of your SC-T35:631/printers/Printer Name.  
NOTE: For example, if a printer is locally attached to your SC-T35  
and is added as a local printer through ViewSonic Client  
Setup with the printer name EPS, and the IP address of  
your SC-T35 is 192.168.50.146. Here you should enter:  
http://192.168.50.146:631/printers/EPS  
5. Click Next to continue.  
6. Select the manufacturer and model of the printer, and then click OK to  
install the correct driver.  
7. Upon completion, a success message appears. Click Next to continue.  
8. On the appeared page, click Print a test page to test the printer.  
9. Click Finish to apply. The printer is added to the Printers and Faxes list.  
Mapping in RDP Sessions  
Mapping in ICA Sessions  
Mapping in VMware Sessions  
Check/Uncheck to enable/disable the locally connected printer in an RDP session.  
Check/Uncheck to enable/disable the locally connected printer in an ICA session.  
Check/Uncheck to enable/disable the locally connected printer in a View session.  
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may solve the problem.  
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1. In the RDP session, click Start > Devices and Printers.  
2. In the opened window, right click the printer to open a popup menu.  
3. On the popup menu, click to select Printer properties.  
4. In the opened window, click Advanced. The Windows driver name is  
Windows Driver Name  
(for RDP sessions only)  
shown on the tab.  
RDP Printer Mapping Name  
(for RDP sessions only)  
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4.4.7 Adding a Network Printer  
To add a network printer for your SC-T35, please do the following:  
1. Ensure that your SC-T35 is connected to the network and the desired network printer is turned on.  
2. On ViewSonic Client Setup, click Devices > Printer.  
3. Click Add on the top of the Printer list.  
4. The system automatically starts searching for available local printers. Upon completion, the discovered local  
printers will be listed on the Printer Port drop-down menu.  
5. Click the Printer Port drop-down menu to select the desired network printer. Three types of network printers  
are available: TCP Network Printer, LPD Network Printer, and IPP Network Printer.  
6. Fields in the Add Printer section will automatically change to fit the type of the selected printer.  
7. Type in the IP address of the network printer in the TCP Printer Server, LPD Printer Server, or IPP URI field.  
8. Click the Manufacturer and Printer Model drop-down menus to select the manufacturer and model for the  
desired network printer.  
9. Refer to the table on page 66 to configure other printer settings, and then click Save to apply.  
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4.5 Configuring Network Settings  
4.5.1 Network Tab Overview  
Network tab enables you to configure network settings for clients. To access available settings of Network tab, click  
the tab on ViewSonic Client Setup.  
Network Tab Overview  
1
2
Interface Elements  
No. Name  
Description  
Click to select a setting item under Network tab or to select a setting  
entry under a selected setting item.  
1
2
Navigation area  
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4.5.2 Available Settings at a Glance  
Tab  
Setting  
Icon  
Description  
Section Page  
Ethernet  
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4.5.3  
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Click to create the mapping of IP addresses to  
the names of host servers. You can then use the  
name of a host server instead of its IP address  
wherever you need to specify an IP address while  
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72  
Network  
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create a wireless connection.  
4.5.5  
4.5.6  
74  
77  
Wireless  
4.5.3 Configuring Wired Network Settings  
The Ethernet setting enables you to configure the wired network settings for your SC-T35 thin client.  
Using a Dynamic IP Address  
To use a dynamic IP address, please do the following:  
1. On ViewSonic Client Setup, click Network > Ethernet.  
2. Under the IP address section, click the drop-down menu to select DHCP for the IP type field.  
NOTE  
tꢀ If DHCP is selected, the DHCP server over the network will automatically assign an IP  
address to your SC-T35 thin client. This is the default setting.  
3. Click Save to apply.  
Using a Static IP Address  
To use a static IP address, please do the following:  
NOTE  
tꢀ It’s recommended to use a dynamic IP address for your SC-T35 thin client in a  
corporate network environment.  
1. On ViewSonic Client Setup, click Network > Ethernet.  
2. Under the IP address section, click the drop-down menu to select Static IP for the IP type field.  
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3. The IP address, Subnet mask, and Gateway fields appear in the IP address section.  
4. Type in the IP address, subnet mask, and gateway for your SC-T35 thin client.  
NOTE  
tꢀ Consult your network administrator for a free IP address and other required data  
about the network to which your SC-T35 connects.  
tꢀ The red asterisks indicate the required fields.  
5. Click Save to apply.  
NOTE  
tꢀ You need to further specify DNS server addresses manually if you choose to use a  
static IP address.  
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Obtaining DNS Server Addresses Automatically  
To obtain DNS Server addresses automatically, please do the following:  
NOTE  
tꢀ You cannot obtain DNS server addresses automatically through the DHCP server if  
you choose not to get the IP address via the DHCP server.  
1. On ViewSonic Client Setup, click Network > Ethernet.  
2. Under the DNS section, click the drop-down menu to select Dynamic DNS (via DHCP) for the DNS type field.  
3. Click Save to apply.  
Specifying DNS Server Addresses Manually  
To specify DNS Server addresses manually, please do the following:  
1. On ViewSonic Client Setup, click Network > Ethernet.  
2. Under the DNS section, click the drop-down menu to select Manual setting.  
3. The Search domain, Nameserver 1, and Nameserver 2 fields appear in the DNS section.  
NOTE  
tꢀ If you choose to use a static IP address for your SC-T35 thin client, then you need  
to specify DNS server addresses manually. In this case, the DNS type field will not  
appear for you to select Manual setting or Dynamic DNS (via DHCP).  
4. Type in the preferred DNS server address in the Nameserver 1 field and the alternate DNS server address in  
the Nameserver 2 field if any.  
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NOTE  
tꢀ Specifying a domain name in the Search Domain field will enable your system to  
discover a computer in that domain simply with its computer name rather than its  
FQDN (Fully Qualified Domain Name).  
5. Click Save to apply.  
4.5.4 Creating the Mapping of IP Addresses to Names of Host Servers  
ViewSonic Client Setup allows you to use the name or alias of a host server instead of its IP address wherever you  
need to specify an IP address while configuring client settings. To use this feature, first you need to create the  
mapping of IP addresses to names or aliases of host servers.  
Creating the Mapping List  
To create the mapping of IP addresses to names or aliases, please do the following:  
1. On ViewSonic Client Setup, click Network > Hosts to open the Mapping list.  
2. Click Add to start adding a new mapping entry.  
3. Type in the name, IP address, and alias of a host server, and then click Save to apply.  
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NOTE  
tꢀ If your host server belongs to a domain, please don’t enter the FQDN (Fully Qualified  
Domain Name) or full computer name in the Hostname field. Enter only the  
computer name of the host server in this required field.  
4. The newly added entry appears in the Mapping list.  
5. Now you can use the name or alias of the host server instead of its IP address wherever you need to specify  
an IP address on ViewSonic Client Setup while configuring client settings.  
Managing the Mapping List  
To manage the Mapping list, please do the following:  
1. On ViewSonic Client Setup, click Network > Hosts to open the Mapping list.  
2. Select to manage entries on the Mapping list.  
tꢀ To adjust the settings of an entry, double click the entry, or check off an entry, and then click the Edit  
button on the top of the Mapping list.  
tꢀ To delete an entry, check off the entry, and then click Delete on the top of the Mapping list.  
tꢀ To delete multiple entries, check off all the desired entries, and then click Delete. A window appears  
prompting for confirmation. Click Yes to confirm.  
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4.5.5 Establishing and Stopping a Wireless Connection  
The Wireless setting enables you to establish/stop a wireless connection for your SC-T35 thin client.  
NOTE  
tꢀ Before you can access available wireless networks, you need to install an external  
and USB-based wireless network adapter. Ensure that you have set up the required  
wireless network adapter.  
tꢀ Your package may not include a wireless network adapter (optional for your SC-T35).  
Please contact your dealer for compatible adapters if needed. It’s recommended to  
check with your dealer first if you plan to purchase one by yourself.  
tꢀ The Wireless setting also allows you to configure and manage wireless network  
settings. For instructions on how to configure and manage wireless network  
settings, please refer to section “4.5.6 Configuring Wireless Network Settingson  
page 77.  
Establishing a Wireless Network Connection  
To establish a wireless network connection for your SC-T35 thin client, please do the following:  
1. On ViewSonic Client Setup, click Network > Wireless to open the Wireless Network list.  
NOTE  
tꢀ All available wireless networks will be specified in the Wireless Network list.  
2. Click to check the desired wireless network. The Connect  
Wireless Network list.  
button then appears on the top of the  
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3. Click Connect to create a wireless network connection through the selected wireless network.  
4. A window appears prompting for confirmation or authentication.  
NOTE  
tꢀ If you ever accessed this wireless network before, the password will be automatically  
recorded for future access. In this case, you don’t need to provide the password  
again; you only need to confirm the establishment of a wireless connection.  
tꢀ Consult your network administrator for required information on authentication.  
5. Type in the required password, and then click Connect to continue. Or, click OK to confirm the establishment  
of a wireless connection.  
6. Upon completion, the Status column of the wireless network will show connected.  
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Stopping a Wireless Network Connection  
To stop a wireless network connection, please do the following:  
1. On ViewSonic Client Setup, click Network > Wireless to open the Wireless Network list.  
2. Click to check the desired wireless network. The Disconnect  
Wireless Network list.  
button appears on the top of the  
3. Click Disconnect to stop the wireless network connection.  
Adding a Wireless Network  
In case that you cannot find the desired wireless network in the Wireless Network list, you can manually add it.  
To add a wireless network to the Wireless Network list, please do the following:  
1. On ViewSonic Client Setup, click Network > Wireless to open the Wireless Network list.  
2. Click Add on the top of the Wireless Network list.  
3. On General tab, type in or click drop-down menus to provide information about configuration and  
authentication.  
NOTE  
tꢀ Consult your network administrator for required information on configuration and  
authentication.  
4. On IPV4 Settings tab, configure the IP address related settings.  
NOTE  
tꢀ For instructions on how to configure the IP address settings, please refer to section  
“4.5.3 Configuring Wired Network Settingson page 69.  
tꢀ The default is to use a dynamic IP address assigned by the DHCP server.  
5. Click Save to add the wireless network.  
Deleting a Wireless Network  
To delete a wireless network, please do the following:  
1. On ViewSonic Client Setup, click Network > Wireless to open the Wireless Network list.  
2. Click to check the desired wireless network.  
3. Click Delete to remove the selected wireless network.  
NOTE  
tꢀ Your SC-T35 detects available wireless networks automatically and put the  
discovered networks on the Wireless Network list. A deleted wireless network may  
therefore appear again on the list, but the connection settings, including the stored  
authentication data, will be removed.  
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4.5.6 Configuring Wireless Network Settings  
Adjusting Connection settings for a Wireless Network  
To adjust connection settings for a wireless network, please do the following:  
1. On ViewSonic Client Setup, click Network > Wireless to open the Wireless Network list.  
2. Click to check the desired wireless network. The Edit  
Network list.  
button appears on the top of the Wireless  
3. Click Edit to adjust the settings, and then click Save to apply.  
NOTE  
tꢀ Two sub-tabs are available: General and IPV4 Settings. For instructions on how  
to configure general connection settings on General sub-tab, please refer to  
section “4.5.5 Establishing and Stopping a Wireless Connectionon page 74. For  
instructions on how to configure IP address settings on IPV4 Settings sub-tab,  
please refer to section “4.5.3 Configuring Wired Network Settingson page 69.  
Configuring General Settings for Wireless Network Connections  
To configure general settings for wireless network connections, please do the following:  
1. On ViewSonic Client Setup, click Network > Wireless, and then click Wireless sub-tab.  
2. Under the Interface section, click the drop-down menu to enable/disable the wireless network interface.  
3. Under the Connection section, click to check/uncheck Auto connect when startup to allow/disallow  
automatic wireless network connection after system startup. When this feature is enabled, select the desired  
wireless network through the drop-down menu.  
NOTE  
tꢀ All wireless networks that you ever tried to access by clicking the Connect button on  
Connections tab will be listed on the drop-down menu.  
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4.6 Configuring Service Access Settings  
4.6.1 Applications Tab Overview  
Applications tab enables you to configure settings for service access on clients. To access available settings of  
Applications tab, click the tab on ViewSonic Client Setup.  
Applications Tab Overview  
1
2
Interface Elements  
No. Name  
Description  
Click to select a setting item under Applications tab or to select a setting  
entry under a selected setting item.  
1
2
Navigation area  
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4.6.2 Available Settings at a Glance  
Tab  
Setting  
Icon  
Description  
Section Page  
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connection settings and create shortcuts on  
the local desktop and START menu for Remote  
Desktop sessions.  
4.6.3  
4.6.4  
4.6.5  
80  
83  
83  
Remote Desktop  
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Architecture) connection settings and create  
shortcuts on the local desktop and START menu  
for ICA sessions.  
4.6.6  
4.6.7  
4.6.8  
89  
98  
102  
Applications  
Citrix ICA  
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settings and create shortcuts on the local desktop  
and START menu for View sessions.  
4.6.9  
4.6.11  
4.6.12  
116  
121  
123  
VMware View  
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4.6.3 Configuring Basic RDP Connection Settings  
The Remote Desktop setting allows you to configure RDP (Remote Desktop Protocol) connection settings and  
create shortcuts on the local desktop and START menu for service access. You can access desktop services for work  
simply through these shortcuts.  
To quickly configure RDP connection settings for Remote Desktop services, please do the following:  
1. On ViewSonic Client Setup, Click Applications > Remote Desktop.  
2. The RDP Connection list appears in the Configuration area.  
NOTE  
tꢀ If you haven’t created any entry, the RDP Connection list will be empty.  
3. Click Add on the top of the RDP Connection list to create a new entry of RDP connection.  
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4. On General sub-tab, type in the session name and the server/virtual machine address under the Server  
Settings section.  
NOTE  
tꢀ The red asterisks indicate the required fields.  
tꢀ The remote service-hosted computer can be a physical server or a virtual machine.  
Please visit Microsoft’s websites at www.microsoft.com or support.microsoft.com for  
more information.  
tꢀ SC-T35 supports up to two Remote Desktop sessions at the same time.  
tꢀ SC-T35 can only run one RemoteFX-enabled session at a time. The second is not  
allowed. The default for an RDP connection is RemoteFX enabled. To adjust the  
setting, please refer to section “4.6.5 Configuring Advanced RDP Connection  
Settingson page 83.  
tꢀ Windows® RemoteFX™ is the new technology that offers a rich user experience over  
a network for remote desktop users.  
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NOTE  
tꢀ To create an entry of RDP connection settings for MultiPoint™ Remote Desktop  
sessions, please do the following:  
1. In the Server Settings section, click  
Server systems over your network.  
to start discovering MultiPoint™  
2. In the opened window, click the drop-down menu to select the desired  
server, and then click OK to confirm.  
3. The name and IP address of the selected server will be filled out in the  
corresponding fields automatically.  
tꢀ The default session name will be the name of the selected MultiPoint host server,  
but you still can change the default.  
tꢀ Windows® MultiPoint™ Server 2011 is a new shared resource technology. This  
Windows-based operating system enables a host server to power multiple and  
independent stations, allowing users to share the computing power of one single  
server. Based on this operating system, ViewSonic offers a complete solution  
including both servers and clients. For more information, please visit our website at  
www.ViewSoniccorp.com.  
5. Click Save to add this RDP connection entry.  
6. The shortcuts for Remote Desktop services are automatically created on the local desktop and START menu.  
NOTE  
tꢀ Depending on your plan of service delivery and the configuration of your server(s),  
you may need to configure other advanced RDP connection settings for service  
access. For more information on other available settings, please refer to section  
“4.6.5 Configuring Advanced RDP Connection Settingson page 83.  
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4.6.4 Accessing Remote Desktop Services  
To access Remote Desktop services, please do the following:  
1. Double click the created shortcut on the desktop.  
2. Follow the on-screen instructions and provide required credentials if needed.  
3. The remote desktop will be displayed on the screen.  
Example: Windows MultiPoint Server 2011  
4.6.5 Configuring Advanced RDP Connection Settings  
The table below provides a description of each setting item for RDP connections. Please refer to this table to  
configure advanced settings and customize shortcuts on local desktop and START menu for service access.  
General Sub-tab  
Server Settings  
Item  
Session Name  
Description  
Type in the name for Remote Desktop sessions.  
Computer  
Type in the IP address of the server where to deliver a Remote Desktop session.  
Select the setting that best describes the quality of your network connection.  
Three options are available: LAN (Very Fast), Broadband (Fast), and  
Modem (Slow).  
Connection Quality  
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Select to enable/disable Network Level Authentication.  
NOTE: Network Level Authentication is the authentication method used to  
enhance the server security by requiring that the user be authenticated  
before the logon screen is displayed and a session is created. This is a  
more secure authentication method that can help protect the remote  
computer from malicious users and software.  
Network Level Authentication  
Login Settings  
Item  
Description  
Username  
Password  
Type in the user/account name used for authentication.  
Type in the password of the user account used for authentication.  
Type in the domain of the server.  
NOTE: Domain is a collection of computers on a network that share a common  
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belong to any domain.  
Domain  
Common Settings  
Item  
Description  
Select whether to open a Remote Desktop session automatically or not when SC-  
T35 is started up (Autostart mode).  
NOTE: There are three similar but different modes for your SC-T35 and only one  
mode will take effect if all are enabled. Three modes and the order of  
priority are listed as follows:  
No. Mode  
Description  
The client will start up directly with the desired  
Microsoft RDP session and turn off after existing  
the session.  
1
Appliance  
The client will start up directly with the desired  
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action after existing the session.  
Autostart When Startup  
Available actions include:  
2
3
Autostart  
‡ꢀ Returning to the local desktop  
‡ꢀ Re-launching a new session  
‡ꢀ Restarting the thin client  
‡ꢀ Turning off the thin client  
The default. The client will enter ViewSonic Quick  
Connection screen after system startup.  
Quick Connection  
NOTE: To use the Autostart mode, ensure that the Appliance mode is disabled.  
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Select what to do when a Remote Desktop session is ended. Four options are  
available: Do Nothing, Restart Application, Reboot, and Shutdown.  
Option  
Description  
Do Nothing  
Restart Application  
Reboot  
Returns to the SC-T35 local Linux desktop.  
Opens a Remote Desktop session again.  
Restarts your SC-T35.  
On Application Exit  
Shutdown  
Turns off your SC-T35.  
Application Sub-tab  
Application Mode  
Item  
Description  
Click the drop-down menu to enable or disable the Application mode. Use this  
option to select the session type. Two remote session types are available:  
‡ꢀ Remote Desktop (when the Application mode is disabled)  
Use Application Mode  
‡ꢀ Remote Application (when the Application mode is enabled)  
NOTE: Remote Application sessions are Remote sessions used to access only  
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Type in the location of the desired application (on the host server) if  
8VHꢃ$SSOLFDWLRQꢃ0RGH is enabled.  
NOTE: Before you can open a Remote Application session, you need to add the  
desired application to the RemoteApp Programs list with RemoteApp  
Manager on the host server. For detailed instructions on how to add a  
desired application to the RemoteApp Programs list on the server, please  
visit Microsoft’s website at www.microsoft.com.  
Working Directory  
Shell Name  
Type in the name of the desired application if 8VHꢃ$SSOLFDWLRQꢃ0RGH is enabled.  
Window Settings  
Item  
Description  
Click the drop-down menu to select the desired color depth for a Remote  
Desktop session. Five options are available: Automatic, 15 Bit, 16 Bit, 24 Bit,  
and 32 Bit.  
NOTE: If RemoteFX is enabled, then no matter which color depth you choose  
here, 32 bit per pixel will be applied.  
Color Depth  
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session on the host server. In this case, no matter which color depth you  
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Click the drop-down menu to select the desired display resolution on a Remote  
Desktop session. Four options are available: Fullscreen, Large Window,  
Medium Window, and Small Window.  
Option  
Description  
Opens a Remote Desktop session in full screen with the  
same display resolution as the local desktop.  
Fullscreen  
Opens a Remote Desktop session in a large  
display resolution.  
Large Window  
Medium Window  
Small Window  
Resolution  
Opens a Remote Desktop session in a medium  
display resolution.  
Opens a Remote Desktop session in a small  
display resolution.  
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Click the drop-down menu to select whether to use the ViewSonic Toolbar on a  
Remote Desktop session. The tool bar allows you to adjust a session window size  
or suspend a session.  
Use Toolbar  
Click the drop-down menu to disable/enable RemoteFX.  
NOTE: Windows® RemoteFX™ is a new technology that offers a rich user  
experience over a network for remote desktop users.  
NOTE: To enable the RemoteFX feature for Remote Desktop sessions on your  
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instructions on how to enable RemoteFX on a host server, please visit  
Microsoft Support website at support.microsoft.com.  
Use RemoteFX  
NOTE: SC-T35 supports up to two Remote Desktop sessions at the same time.  
NOTE: SC-T35 can only run one RemoteFX-enabled session at a time. The  
second is not allowed. The default for an RDP connection is enabled.  
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server and client.  
Use Bulk Compression  
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Desktop session. Two options are available: Recording from this computer  
and Do not record.  
Option  
Description  
Remote Audio Recording  
Recording from this  
computer  
Allows audio recording in a Remote Desktop  
session using locally attached audio devices.  
Disables audio recording in a Remote Desktop  
session using locally attached audio devices.  
Do not record  
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Item  
Description  
Check/Uncheck to enable/disable locally attached USB devices in a Remote  
Desktop session (virtual machine based only).  
NOTE: RemoteFX USB Redirection allows the redirection of USB devices into  
server-hosted virtual machines (with guest operating systems).  
NOTE: RemoteFX USB Redirection is only applicable to the virtual machine based  
Remote Desktop service not to session based one. For more information,  
please visit Microsoft Support website at support.microsoft.com.  
On the client side, please do the following to enable locally attached USB devices  
in a virtual machine based desktop:  
Use RemoteFX USB Redirection  
1. Ensure that the desired USB device has been connected to your SC-T35.  
2. Ensure that RemoteFX is enabled on your SC-T35 (see “Use RemoteFX” on  
page 86).  
3. Click to check 8VHꢃ5HPRWH);ꢃ86%ꢃ5HGLUHFWLRQ.  
4. A new checkbox appears with the required device driver. Check to enable  
the driver.  
5. Click Save to apply.  
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RemoteFX USB Redirection in a Remote Desktop session. For instructions  
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support.microsoft.com.  
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4.6.6 Configuring ICA Connection Settings  
The Citrix ICA setting allows you to configure ICA connections for Citrix services and create shortcuts on the local  
desktop and START menu for service access. You can access virtual desktops and applications for work simply  
through these shortcuts.  
NOTE  
tꢀ For more information on Citrix desktop virtualization solutions, please visit Citrix  
website at www.citrix.com or Citrix Knowledge Center at support.citrix.com.  
Four connection types are available:  
Connection Type  
Description  
Page  
Web Logon  
Select to access desktop/application services through a Web browser.  
90  
XenDesktop  
XenApp  
Select to access desktop services through Citrix Receiver.  
Select to access application services through Citrix Receiver.  
Select to access service delivery servers (XenApp servers only).  
92  
94  
96  
Server Connection  
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Connection Type: Web Logon  
To quickly configure ICA connection settings for the Web Logon connection type, please do the following:  
1. On ViewSonic Client Setup, click Applications > Citrix ICA.  
2. The available ICA Connection list appears in the Configuration area.  
NOTE  
tꢀ If you haven’t created any entry, the ICA Connection list will be empty.  
3. Click Add on the top of the ICA Connection list to create a new entry of ICA connection.  
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4. On General sub-tab, leave the connection type as Web Logon as default, and then type in the desired  
session name and the IP address / URL / FQDN of the server where the Citrix Web Interface is hosted under  
the Server Settings section.  
NOTE  
tꢀ FQDN is the acronym of Fully Qualified Domain Name.  
5. Click Save to add this ICA connection entry. The access shortcuts are automatically created on the local  
desktop and START menu.  
NOTE  
tꢀ Depending on your plan of service delivery and the configuration of your server(s),  
you may need to configure other advanced ICA connection settings for service  
access. For more information on other available settings, please refer to section  
“4.6.8 Configuring Advanced ICA Connection Settingson page 102.  
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Connection Type: XenDesktop  
To quickly configure ICA connection settings for the connection of XenDesktop type, please do the following:  
1. On ViewSonic Client Setup, click Applications > Citrix ICA.  
2. The available ICA Connection list appears in the Configuration area.  
NOTE  
tꢀ If you haven’t created any entry, the ICA Connection list will be empty.  
3. Click Add on the top of the ICA Connection list to create a new entry of ICA connection.  
4. On General sub-tab, click the Connection Type drop-down menu to select XenDesktop.  
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5. Type the session name, IP address / URL / FQDN of the server where the Citrix Web Interface for XenDesktop  
is hosted, user credentials, the domain of the server, and then click the Search icon  
desktop groups.  
to discover available  
NOTE  
tꢀ The Search icon works only when required data (fields marked with a red asterisk)  
have been provided.  
6. Upon completion, the Confirm Dialog window appears for you to select the desktop group. Click the  
drop-down menu to select the desired desktop group, and then click OK to confirm.  
7. The selected desktop group name automatically appears in the Desktop Group field.  
8. Click Save to confirm. The customized access shortcuts are automatically created on the local desktop and  
START menu.  
NOTE  
tꢀ Depending on your plan of service delivery and the configuration of your server(s),  
you may need to configure other advanced ICA connection settings for service  
access. For more information on other available settings, please refer to section  
“4.6.8 Configuring Advanced ICA Connection Settingson page 102.  
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Connection Type: XenApp  
To quickly configure ICA connection settings for the connection of XenApp type, please do the following:  
1. On ViewSonic Client Setup, click Applications > Citrix ICA.  
2. The available ICA Connection list appears in the Configuration area.  
NOTE  
tꢀ If you haven’t created any entry, the ICA Connection list will be empty.  
3. Click Add on the top of the ICA Connection list to create a new entry of ICA connection.  
4. On General sub-tab, click the Connection Type drop-down menu to select XenApp.  
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5. Type the session name, the IP address / URL / FQDN of the XenApp server, user credentials, the domain of the  
server, and then click the Search icon  
to discover available applications.  
NOTE  
tꢀ If your XenApp server doesn’t belong to any domain, just type its computer name  
in the Domain field. The Search icon works only when required data (fields marked  
with a red asterisk) have been provided.  
6. Upon completion, the Confirm Dialog window appears for you to select the application. Click the drop-down  
menu to select the desired application, and then click OK to confirm.  
7. The selected application name automatically appears in the Application Name field.  
8. Click Save to confirm. The customized access shortcuts are automatically created on the local desktop and  
START menu.  
NOTE  
tꢀ Depending on your plan of service delivery and the configuration of your server(s),  
you may need to configure other advanced ICA connection settings for service  
access. For more information on other available settings, please refer to section  
“4.6.8 Configuring Advanced ICA Connection Settingson page 102.  
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Connection Type: Server Connection  
To quickly configure ICA connection settings for the connection type of Server Connection, please do the following:  
1. On ViewSonic Client Setup, click Applications > Citrix ICA.  
2. The available ICA Connection list appears in the Configuration area.  
NOTE  
tꢀ If you haven’t created any entry, the ICA Connection list will be empty.  
3. Click Add on the top of the ICA Connection list to create a new entry of ICA connection.  
4. On General sub-tab, click the Connection Type drop-down menu to select Server Connection.  
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5. Type the session name, server address, user credentials, and domain, and then click the Search icon  
detect the name of the server automatically.  
to  
NOTE  
tꢀ Only connections to XenApp servers are supported by this connection type.  
tꢀ If your XenApp server doesn’t belong to any domain, just type its computer name  
in the Domain field. The Search icon works only when required data (fields marked  
with a red asterisk) have been provided.  
6. Click Save to confirm. The customized access shortcuts are automatically created on the local desktop and  
START menu.  
NOTE  
tꢀ Depending on your plan of service delivery and the configuration of your server(s),  
you may need to configure other advanced ICA connection settings for service  
access. For more information on other available settings, please refer to section  
“4.6.8 Configuring Advanced ICA Connection Settingson page 102.  
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4.6.7 Accessing Citrix Services  
Accessing Citrix Services Directly  
To access Citrix services directly, please do the following:  
1. Double click the created (customized) shortcut on the desktop.  
2. The desired desktop or application will be displayed on the screen.  
Accessing Citrix Services through the Web Browser  
To access Citrix services through the Web browser, please do the following:  
1. Double click the created (customized) shortcut on the desktop.  
2. The Web browser is launched in full-screen with the Citrix Logon screen.  
Citrix Logon Screen Example: XenApp 6.0 Fundamentals  
Citrix Logon Screen Example: XenApp 6.5 Platinum  
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Citrix Logon Screen Example: XenDesktop 5.6 Platinum  
Citrix Logon Screen Example: VDI-in-a-Box  
3. Type in the required credentials, and then click Log On.  
NOTE  
tꢀ If your XenApp server doesn’t belong to any domain, type in the server name in the  
Domain field instead.  
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4. On the Desktop or Application Selection screen, click to select the desired desktop or application(s).  
NOTE  
tꢀ You might enter the virtual desktop directly if only one type of virtual desktop is  
assigned to the provided credentials.  
Selection Screen Example: XenApp 6.5 Platinum  
Selection Screen Example: XenDesktop 5.6 Platinum  
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5. The selected virtual desktop or application(s) will be displayed on the screen.  
Virtual Application Examples  
PowerPoint Viewer, Adobe Reader, and Notepad  
Virtual Desktop Example: Windows 7 Ultimate  
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4.6.8 Configuring Advanced ICA Connection Settings  
The table below provides a description of each setting item for ICA connections. Please refer to this table to  
configure advanced settings and customize shortcuts on the local desktop and START menu for service access.  
NOTE  
tꢀ Please note that available settings vary depending on the selected connection type.  
Settings for the Connection Type of Web Logon  
NOTE  
tꢀ For descriptions of available settings for the connection type of XenDesktop, please  
refer to “Settings for the Connection Type of XenDesktopon page 104.  
tꢀ For descriptions of available settings for the connection type of XenApp, please  
refer to “Settings for the Connection Type of XenAppon page 108.  
tꢀ For descriptions of settings for the connection type of Server Connection, please  
refer to “Settings for the Connection Type of Server Connectionon page 112.  
General Sub-tab  
Server Settings  
Item  
Session Name  
Description  
Type in the name of browser sessions for Citrix service access.  
This table only provides descriptions for available settings when Web Logon  
is selected.  
Four connection types are available:  
Option  
Description  
Provides application, desktop, and content  
access services through the interface of a  
Web browser (Mozilla Firefox).  
Web Logon  
Connection Type  
XenDesktop  
XenApp  
Provides desktop delivery services.  
Provides application delivery services.  
Provides full server access services for  
administrators (XenApp servers only).  
Server Connection  
Type in the IP address / URL / FQDN of the server where the Citrix Web Interface  
for Citrix services is hosted.  
Server Address  
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Common Settings  
Item  
Description  
Select whether to open a browser session for Citrix service access automatically  
or not when your SC-T35 is started up (Autostart mode).  
NOTE: There are three similar but different modes for your SC-T35 and only one  
mode will take effect if all are enabled. Three modes and the order of  
priority are listed as follows:  
No. Mode  
Description  
The client will start up directly with the desired  
Citrix ICA session and turn off after existing the  
session.  
1
Appliance  
The client will start up directly with the desired  
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action after existing the session.  
Autostart When Startup  
Available actions include:  
2
3
Autostart  
‡ꢀ Returning to the local desktop  
‡ꢀ Re-launching a new session  
‡ꢀ Restarting the thin client  
‡ꢀ Turning off the thin client  
The default. The client will enter ViewSonic Quick  
Connection screen after system startup.  
Quick Connection  
NOTE: To use the Autostart mode, ensure that the Appliance mode is disabled.  
Select what to do when a browser session for Citrix service access is ended.  
Four options are available: Do Nothing, Restart Application, Reboot, and  
Shutdown.  
Option  
Description  
Do Nothing  
Returns to the Local Linux desktop.  
On Application Exit  
Restart Application  
Opens a browser session again for service access.  
Reboot  
Restarts your thin client.  
Turns off your thin client.  
Shutdown  
Application Sub-tab  
NOTE  
tꢀ No options are available under the Application sub-tab in the connection type of  
Web Logon.  
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Settings for the Connection Type of XenDesktop  
NOTE  
tꢀ For descriptions of available settings for the connection type of Web Logon, please  
refer to “Settings for the Connection Type of Web Logonon page 102.  
tꢀ For descriptions of available settings for the connection type of XenApp, please  
refer to “Settings for the Connection Type of XenAppon page 108.  
tꢀ For descriptions of settings for the connection type of Server Connection, please  
refer to “Settings for the Connection Type of Server Connectionon page 112.  
General Sub-tab  
Server Settings  
Item  
Description  
Session Name  
Type in the name for Citrix ICA sessions.  
This table only provides descriptions for available settings when XenDesktop is  
selected.  
Four connection types are available:  
Option  
Description  
Provides application, desktop, and content  
access services through the interface of a  
Web browser (Mozilla Firefox).  
Web Logon  
Connection Type  
XenDesktop  
XenApp  
Provides desktop delivery services.  
Provides application delivery services.  
Provides full server access services for  
administrators (XenApp servers only).  
Server Connection  
Type in the IP address of the server where the Citrix Web Interface is hosted.  
Server Address  
NOTE: For more information on the Citrix Web Interface for XenDesktop, please  
visit Citrix websites support.citrix.com or www.citrix.com for online help.  
Username  
Password  
Domain  
Type in the user/account name used for authentication.  
Type in the password of the user account used for authentication.  
Type in the domain of the server.  
Type in the name of the desktop group.  
NOTE: You can use the Search icon  
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Desktop Group  
desktop groups. For detailed instructions, please refer to “Connection  
Type: XenDesktop” on page 92.  
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Common Settings  
Item  
Description  
Select whether to open a Citrix ICA session automatically or not when your  
SC-T35 is started up (Autostart mode).  
NOTE: There are three similar but different modes for your SC-T35 and only one  
mode will take effect if all are enabled. Three modes and the order of  
priority are listed as follows:  
No. Mode  
Description  
The client will start up directly with the desired  
Citrix ICA session and turn off after existing the  
session.  
1
Appliance  
The client will start up directly with the desired  
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action after existing the session.  
Autostart When Startup  
Available actions include:  
2
3
Autostart  
‡ꢀ Returning to the local desktop  
‡ꢀ Re-launching a new session  
‡ꢀ Restarting the thin client  
‡ꢀ Turning off the thin client  
The default. The client will enter ViewSonic Quick  
Connection screen after system startup.  
Quick Connection  
NOTE: To use the Autostart mode, ensure that the Appliance mode is disabled.  
Select what to do when a Citrix ICA session is ended. Four options are available:  
Do Nothing, Restart Application, Reboot, and Shutdown.  
Option  
Description  
Do Nothing  
Returns to the Local Linux desktop.  
On Application Exit  
Restart Application  
Opens an ICA session again.  
Reboot  
Restarts your thin client.  
Turns off your thin client.  
Shutdown  
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Application Sub-tab  
Window Settings  
Item  
Description  
Click the drop-down menu to select the desired color quality for a Citrix ICA  
session. Three options are available: 32K Colors, 16M Colors, and Automatic.  
Color Depth  
Click the drop-down menu to select the desired window size of a Citrix ICA  
session. Four options are available: Full Screen, 1280x1024, 1024x768, and  
800x600.  
Window Size  
Device Mapping  
Item  
Description  
Click the drop-down menu to enable/disable the mapping of the local USB drive(s)  
and to select access type in a Citrix ICA session. Three options are available: No, Read  
Only, and Read Write. If Read Only or Read Write is selected, the locally attached USB  
drive(s) will become available in launched Citrix ICA sessions.  
Mapping Local USB Storage  
NOTE: You need to enable local USB storage drive(s) as well. See section “4.4.3  
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Click the drop-down menu to enable/disable the mapping of the local serial device(s)  
in a Citrix ICA session. If Yes is selected, the locally attached serial device(s) will become  
available in launched Citrix ICA sessions.  
Mapping Local Serial Ports  
NOTE: This setting item is not applicable to your SC-T35. However, if you use a  
serial-based barcode scanner, and attach it to your SC-T35 with a  
serial-to-USB adapter, you need to enable this setting in order to use the  
local barcode scanner in a virtual desktop.  
Click the drop-down menu to enable/disable the mapping of the local printer(s) in a  
Citrix ICA session. If Yes is selected, the locally attached printer(s) will become available  
in launched Citrix ICA sessions.  
Mapping local Printers  
NOTE: To enable locally attached printer(s), please refer to section “4.4.6  
Adding a Local Printer” on page 64 for detailed instructions.  
Connection Settings  
Item  
Description  
Click the drop-down menu to select resources rendering on the endpoint or the  
server. Two options are available: Server Rendered and Client Rendered.  
Rendered Type  
NOTE: The Client Rendered option may not be available on your system.  
Click the drop-down menu to select the protocol(s) used for connection. Three  
options are available: TCP/IP, TCP/IP + HTTP server location, and  
SSL/TLS + HTTPS server location.  
Network Protocol  
Check/Uncheck to enable/disable automatic reconnecting after an ICA session  
was interrupted.  
Enable Automatic Reconnect  
NOTE: Automatic reconnecting (Auto Client Reconnect) may not work for a  
XenDesktop ICA session. This is a known issue. For more details, please  
visit Citrix websites at support.citrix.com or www.citrix.com.  
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Number of Retries  
Delay between Retries  
Enable Sound  
Click the drop-down menu to select the number of retries, ranging from 1 to 10.  
Click the drop-down menu to select the delay time between retries, ranging from  
5 to 60 seconds.  
Check/Uncheck to enable/disable sound in an ICA session.  
Click the drop-down menu to choose the desired sound quality in an ICA session.  
Three options are available: High Quality, Medium Quality, and Low Quality.  
Option  
Description  
Allows endpoint devices to play a sound  
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is recommended for connections where  
bandwidth is plentiful and sound quality is  
important.  
High Quality  
Compresses any sounds sent to endpoint  
devices to a maximum of 64Kbps, resulting  
in a moderate decrease in the quality  
of the sound. This option is suitable for  
speeches and recommended for most LAN-  
based connections.  
Audio Quality  
Medium Quality  
Low Quality  
Compresses any sounds sent to endpoint  
devices to a maximum of 16Kbps, resulting  
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of the sound. This option is suitable for  
low-bandwidth connections, allowing  
reasonable audio performance during a  
low-speed connection.  
Enable Audio Input  
Check/Uncheck to enable/disable audio input in an ICA session.  
Click the drop-down menu to select where to apply Windows key combinations.  
Three options are available: On the local computer, On the remote server,  
and In full screen mode only.  
Option  
Description  
Windows key combination  
On the local computer  
On the remote server  
Applies to the local desktop only.  
Applies to the virtual desktop only.  
Applies to the virtual desktop only when the  
desktop is running in the full-screen mode.  
In full screen mode only  
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Settings for the Connection Type of XenApp  
NOTE  
tꢀ For descriptions of available settings for the connection type of Web Logon, please  
refer to “Settings for the Connection Type of Web Logonon page 102.  
tꢀ For descriptions of available settings for the connection type of XenDesktop, please  
refer to “Settings for the Connection Type of XenDesktopon page 104.  
tꢀ For descriptions of settings for the connection type of Server Connection, please  
refer to “Settings for the Connection Type of Server Connectionon page 112.  
General Sub-tab  
Server Settings  
Item  
Description  
Session Name  
Type in the name for Citrix ICA sessions.  
This table only provides descriptions for available settings when XenApp is  
selected.  
Four connection types are available:  
Option  
Description  
Provides application, desktop, and content  
access services through the interface of a  
Web browser (Mozilla Firefox).  
Web Logon  
Connection Type  
XenDesktop  
XenApp  
Provides desktop delivery services.  
Provides application delivery services.  
Provides full server access services for  
administrators (XenApp servers only).  
Server Connection  
Server Address  
Username  
Type in the IP address of the XenApp server.  
Type in the user/account name used for authentication.  
Type in the password of the user account used for authentication.  
Type in the domain of the server.  
Password  
Domain  
NOTE: Type in the full computer/server name if your XenApp server doesn’t  
belong to any domain.  
Type in the application name.  
NOTE: You can use the Search icon  
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Application Name  
applications. For detailed instructions, please refer to “Connection Type:  
XenApp” on page 94.  
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Common Settings  
Item  
Description  
Select whether to open a Citrix ICA session automatically or not when your  
SC-T35 is started up (Autostart mode).  
NOTE: There are three similar but different modes for your SC-T35 and only one  
mode will take effect if all are enabled. Three modes and the order of  
priority are listed as follows:  
No. Mode  
Description  
The client will start up directly with the desired  
Citrix ICA session and turn off after existing the  
session.  
1
Appliance  
The client will start up directly with the desired  
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action after existing the session.  
Autostart When Startup  
Available actions include:  
2
3
Autostart  
‡ꢀ Returning to the local desktop  
‡ꢀ Re-launching a new session  
‡ꢀ Restarting the thin client  
‡ꢀ Turning off the thin client  
The default. The client will enter ViewSonic Quick  
Connection screen after system startup.  
Quick Connection  
NOTE: To use the Autostart mode, ensure that the Appliance mode is disabled.  
Select what to do when a Citrix ICA session is ended. Four options are available:  
Do Nothing, Restart Application, Reboot, and Shutdown.  
Option  
Description  
Do Nothing  
Returns to the Local Linux desktop.  
On Application Exit  
Restart Application  
Opens an ICA session again.  
Reboot  
Restarts your thin client.  
Turns off your thin client.  
Shutdown  
Manual Parameters  
Type in parameters for extended parameter passing.  
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Application Sub-tab  
Window Settings  
Item  
Description  
Click the drop-down menu to select the desired color quality for a Citrix ICA  
session. Three options are available: 32K Colors, 16M Colors, and Automatic.  
Color Depth  
This item is available only when Regular Window is selected.  
Window Size  
Window Mode  
Click the drop-down menu to select the desired window size of a Citrix ICA  
session. Four options are available: Full Screen, 1280x1024, 1024x768, and  
800x600.  
Click the drop-down menu to select the desired window mode. Two options are  
available: Regular Window and Seamless Window.  
Device Mapping  
Item  
Description  
Click the drop-down menu to enable/disable the mapping of the local USB drive(s)  
and to select access type in a Citrix ICA session. Three options are available: No, Read  
Only, and Read Write. If Read Only or Read Write is selected, the locally attached USB  
drive(s) will become available in launched Citrix ICA sessions.  
Mapping Local USB Storage  
NOTE: You need to enable local USB storage drive(s) as well. See section “4.4.3  
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Click the drop-down menu to enable/disable the mapping of the local serial device(s)  
in a Citrix ICA session. If Yes is selected, the locally attached serial device(s) will become  
available in launched Citrix ICA sessions.  
Mapping Local Serial Ports  
NOTE: This setting item is not applicable to your SC-T35. However, if you use a  
serial-based barcode scanner, and attach it to your SC-T35 with a  
serial-to-USB adapter, you need to enable this setting in order to use the  
local barcode scanner in a delivered application.  
Click the drop-down menu to enable/disable the mapping of the local printer(s) in a  
Citrix ICA session. If Yes is selected, the locally attached printer(s) will become available  
in launched Citrix ICA sessions.  
Mapping local Printers  
NOTE: To enable locally attached printer(s), please refer to section “4.4.6  
Adding a Local Printer” on page 64 for detailed instructions.  
Connection Settings  
Item  
Description  
Click the drop-down menu to select resources rendering on the endpoint or the  
server. Two options are available: Server Rendered and Client Rendered.  
Rendered Type  
NOTE: The Client Rendered option may not be available on your system.  
Click the drop-down menu to select the protocol(s) used for connection. Three  
options are available: TCP/IP, TCP/IP + HTTP server location, and  
SSL/TLS + HTTPS server location.  
Network Protocol  
Check/Uncheck to enable/disable automatic reconnecting after an ICA session  
was interrupted.  
Enable Automatic Reconnect  
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Number of Retries  
Delay between Retries  
Enable Sound  
Click the drop-down menu to select the number of retries, ranging from 1 to 10.  
Click the drop-down menu to select the delay time between retries, ranging from  
5 to 60 seconds.  
Check/Uncheck to enable/disable sound in an ICA session.  
Click the drop-down menu to choose the desired sound quality in an ICA session.  
Three options are available: High Quality, Medium Quality, and Low Quality.  
Option  
Description  
Allows endpoint devices to play a sound  
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is recommended for connections where  
bandwidth is plentiful and sound quality is  
important.  
High Quality  
Compresses any sounds sent to endpoint  
devices to a maximum of 64Kbps, resulting  
in a moderate decrease in the quality  
of the sound. This option is suitable for  
speeches and recommended for most LAN-  
based connections.  
Audio Quality  
Medium Quality  
Low Quality  
Compresses any sounds sent to endpoint  
devices to a maximum of 16Kbps, resulting  
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of the sound. This option is suitable for  
low-bandwidth connections, allowing  
reasonable audio performance during a  
low-speed connection.  
Enable Audio Input  
Check/Uncheck to enable/disable audio input in an ICA session.  
Click the drop-down menu to select where to apply Windows key combinations.  
Three options are available: On the local computer, On the remote server,  
and In full screen mode only.  
Option  
Description  
Windows key combination  
On the local computer  
On the remote server  
Applies to the local desktop only.  
Applies to the virtual desktop only.  
Applies to the virtual desktop only when the  
desktop is running in the full-screen mode.  
In full screen mode only  
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Settings for the Connection Type of Server Connection  
NOTE  
tꢀ For descriptions of available settings for the connection type of Web Logon, please  
refer to “Settings for the Connection Type of Web Logonon page 102.  
tꢀ For descriptions of available settings for the connection type of XenDesktop, please  
refer to “Settings for the Connection Type of XenDesktopon page 104.  
tꢀ For descriptions of settings for the connection type of XenApp, please refer to  
“Settings for the Connection Type of XenAppon page 108.  
General Sub-tab  
Server Settings  
Item  
Description  
Session Name  
Type in the name for Citrix ICA sessions.  
This table only provides descriptions for available settings when  
Server Connection is selected.  
Four connection types are available:  
Option  
Description  
Provides application, desktop, and content  
access services through the interface of a  
Web browser (Mozilla Firefox).  
Web Logon  
Connection Type  
XenDesktop  
XenApp  
Provides desktop delivery services.  
Provides application delivery services.  
Provides full server access services for  
administrators (XenApp servers only).  
Server Connection  
Type in the IP address of the XenApp server.  
Server Address  
NOTE: Server Connection only supports connections to XenApp servers.  
Username  
Password  
Type in the user/account name used for authentication.  
Type in the password of the user account used for authentication.  
Type in the domain of the server.  
Domain  
NOTE: Type in the full computer/server name if the server doesn’t belong to any  
domain.  
Server Name  
Type in the name of the server.  
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Common Settings  
Item  
Description  
Select whether to open a Citrix ICA session automatically or not when your  
SC-T35 is started up (Autostart mode).  
NOTE: There are three similar but different modes for your SC-T35 and only one  
mode will take effect if all are enabled. Three modes and the order of  
priority are listed as follows:  
No. Mode  
Description  
The client will start up directly with the desired  
Citrix ICA session and turn off after existing the  
session.  
1
Appliance  
The client will start up directly with the desired  
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action after existing the session.  
Autostart When Startup  
Available actions include:  
2
3
Autostart  
‡ꢀ Returning to the local desktop  
‡ꢀ Re-launching a new session  
‡ꢀ Restarting the thin client  
‡ꢀ Turning off the thin client  
The default. The client will enter ViewSonic Quick  
Connection screen after system startup.  
Quick Connection  
NOTE: To use the Autostart mode, ensure that the Appliance mode is disabled.  
Select what to do when a Citrix ICA session is ended. Four options are available:  
Do Nothing, Restart Application, Reboot, and Shutdown.  
Option  
Description  
Do Nothing  
Restart Application  
Reboot  
Returns to the Local Linux desktop.  
Opens an ICA session again.  
Restarts your thin client.  
Turns off your thin client.  
On Application Exit  
Shutdown  
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Application Sub-tab  
Window Settings  
Item  
Description  
Click the drop-down menu to select the desired color quality for a Citrix ICA  
session. Three options are available: 32K Colors, 16M Colors, and Automatic.  
Color Depth  
Click the drop-down menu to select the desired window size of a Citrix ICA  
session. Four options are available: Full Screen, 1280x1024, 1024x768, and  
800x600.  
Window Size  
Device Mapping  
Item  
Description  
Click the drop-down menu to enable/disable the mapping of the local USB drive(s)  
and to select access type in a Citrix ICA session. Three options are available: No, Read  
Only, and Read Write. If Read Only or Read Write is selected, the locally attached USB  
drive(s) will become available in launched Citrix ICA sessions.  
Mapping Local USB Storage  
NOTE: You need to enable local USB storage drive(s) as well. See section “4.4.3  
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Click the drop-down menu to enable/disable the mapping of the local serial device(s)  
in a Citrix ICA session. If Yes is selected, the locally attached serial device(s) will become  
available in launched Citrix ICA sessions.  
Mapping Local Serial Ports  
NOTE: This setting item is not applicable to your SC-T35. However, if you use a  
serial-based barcode scanner, and attach it to your SC-T35 with  
a serial-to-USB adapter, you need to enable this setting in order to use  
the local barcode scanner in a virtual server desktop.  
Click the drop-down menu to enable/disable the mapping of the local printer(s) in a  
Citrix ICA session. If Yes is selected, the locally attached printer(s) will become available  
in launched Citrix ICA sessions.  
Mapping local Printers  
NOTE: To enable locally attached printer(s), please refer to section “4.4.6  
Adding a Local Printer” on page 64 for detailed instructions.  
Connection Settings  
Item  
Description  
Click the drop-down menu to select resources rendering on the endpoint or the  
server. Two options are available: Server Rendered and Client Rendered.  
Rendered Type  
NOTE: The Client Rendered option may not be available on your system.  
Click the drop-down menu to select the protocol(s) used for connection. Three  
options are available: TCP/IP, TCP/IP + HTTP server location, and  
SSL/TLS + HTTPS server location.  
Network Protocol  
Check/Uncheck to enable/disable automatic reconnecting after an ICA session  
was interrupted.  
Enable Automatic Reconnect  
NOTE: Automatic reconnecting (Auto Client Reconnect) may not work for a  
XenDesktop ICA session. This is a known issue. For more details, please  
visit Citrix websites at support.citrix.com or www.citrix.com.  
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Number of Retries  
Delay between Retries  
Enable Sound  
Click the drop-down menu to select the number of retries, ranging from 1 to 10.  
Click the drop-down menu to select the delay time between retries, ranging from  
5 to 60 seconds.  
Check/Uncheck to enable/disable sound in an ICA session.  
Click the drop-down menu to choose the desired sound quality in an ICA session.  
Three options are available: High Quality, Medium Quality, and Low Quality.  
Option  
Description  
Allows endpoint devices to play a sound  
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is recommended for connections where  
bandwidth is plentiful and sound quality is  
important.  
High Quality  
Compresses any sounds sent to endpoint  
devices to a maximum of 64Kbps, resulting  
in a moderate decrease in the quality  
of the sound. This option is suitable for  
speeches and recommended for most LAN-  
based connections.  
Audio Quality  
Medium Quality  
Low Quality  
Compresses any sounds sent to endpoint  
devices to a maximum of 16Kbps, resulting  
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of the sound. This option is suitable for  
low-bandwidth connections, allowing  
reasonable audio performance during a  
low-speed connection.  
Enable Audio Input  
Check/Uncheck to enable/disable audio input in an ICA session.  
Click the drop-down menu to select where to apply Windows key combinations.  
Three options are available: On the local computer, On the remote server,  
and In full screen mode only.  
Option  
Description  
Windows key combination  
On the local computer  
On the remote server  
Applies to the local desktop only.  
Applies to the virtual desktop only.  
Applies to the virtual desktop only when the  
desktop is running in the full-screen mode.  
In full screen mode only  
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4.6.9 Configuring VMware View Connection Settings  
The VMware View setting enables you to configure View connection settings for VMware View desktop services  
and create shortcuts on the local desktop and START menu for service access. You can access on-demand desktop  
services for work simply through these shortcuts.  
NOTE  
tꢀ For more information on VMware desktop virtualization solutions, please visit  
VMware website at www.vmware.com.  
To quickly configure VMware View connection settings, please do the following:  
1. On ViewSonic Client Setup, click Applications > VMware View.  
2. The View Connection list appears in the Configuration area.  
NOTE  
tꢀ If you haven’t created any entry, the View Connection list will be empty.  
3. Click Add on the top of the View Connection list to add a new entry of View connection.  
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4. Type in the desired session name and the computer name or IP address of the View Connection Server, and  
then click Save to confirm.  
NOTE  
tꢀ These are the only required fields for the creation of a service access shortcut on the  
desktop. Other data can be provided during the period of service access. Depending  
on your needs, you might choose to type in more other data.  
5. The new entry is added to the View Connection list and the access shortcuts are automatically created  
on the local desktop and START menu.  
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4.6.10 Importing Security Certificates of View Connection Servers  
You can import security certificates of View Connection Servers for your SC-T35. With a certificate from a trusted  
certificate authority, your SC-T35 could verify that it’s communicating with intended View Connection Servers.  
Importing a Security Certificate through a USB Storage Device  
To import a security certificate for your SC-T35 through a USB storage device, please do the following:  
1. Copy the PEM format certificate to a USB storage device.  
2. Insert the USB storage device into your SC-T35.  
3. On ViewSonic Client Setup, click Applications > VMware View.  
4. Click Import Certificate on the top of the View Connection list to launch Certificate Manager.  
5. Use the default From File as the import source of your certificate.  
6. Click Browse to locate and select the certificate on the USB storage device, and then click Open to confirm.  
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7. Click Import to start importing.  
8. Upon completion, the imported certificate is listed in Certificates section.  
9. You can click Detail to see more information on the imported certificate.  
10. Click Close to exit.  
Importing the Certificate from a View Connection Server  
To import a security certificate for your SC-T35 directly from a View Connection Server, please do the following:  
1. On ViewSonic Client Setup, click Applications > VMware View.  
2. Click Import Certificate on the top of the View Connection list to launch Certificate Manager.  
3. Click to select From Server as the import source of your certificate.  
4. Enter the IP address / URL / FQDN of View Connection Server which you want to get its certificate, and then  
click Import.  
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5. Upon completion, the imported certificate is listed in Certificates section.  
6. You can click Detail to see more information on the imported certificate.  
7. Click Close to exit.  
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4.6.11 Accessing VMware View Services  
To access VMware View services, please do the following:  
1. Double click the created (customized) access shortcut on the desktop.  
2. On the appeared View Client window, type in the computer name or IP address of the View Connection  
Server, and then click Continue.  
NOTE  
tꢀ A window might appear with a certificate message about the remote server. Consult  
the system administrator for details and ensure the connection is secure first.  
To bypass, click Connect Insecurely.  
3. A Welcome window might appear. Click OK to continue.  
4. A window appears prompting for the credentials. Enter your user name, password, click the Domain drop-  
down menu to select the domain, and then click OK.  
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5. A window appears with available desktops for the provided credentials.  
NOTE  
tꢀ You can click the Screen Size drop-down menu of a virtual desktop group to  
select the desired screen size. Five options are available: Full Screen - All Monitors,  
Full Screen - This Monitor, Large Screen, Small Screen, and Custom Size.  
Click the  
Screen Size  
drop-down menu  
to select the desired  
screen size.  
6. Double click to select the desired desktop.  
7. The selected desktop will be displayed on the screen.  
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4.6.12 Configuring Advanced View Connection Settings  
The table below provides a description of each setting item for View connections. Please refer to this table to  
configure advanced settings and customize shortcuts on the local desktop and START menu for service access.  
General Sub-tab  
Server Settings  
Item  
Session Name  
Description  
Type in the name for VMware View sessions.  
Type in the computer name or IP address of the View Connection Server.  
Connection Server  
NOTE: For more information on View Connection Server, please visit VMware  
website at www.vmware.com.  
Type in the port number used to communicate with the View Connection Server.  
To use the default value, simply leave it blank.  
Port  
Use secure connection (SSL)  
Check/Uncheck to enable/disable secure connection.  
Login Settings  
Item  
Description  
Username  
Password  
Domain  
Type in the user name for authentication.  
Type in the password for authentication.  
Type in the domain name of the View Connection Server.  
Type in the desktop name. Or, leave it blank for users to select one.  
Desktop  
Click the drop-down menu to select the desired display protocol. Three options  
are available: Manual, Microsoft RDP, and PCoIP.  
Option  
Description  
Protocol  
Manual  
Manually select the desired display protocol.  
Use Microsoft RDP as the display protocol.  
Use VMware PCoIP as the display protocol.  
Microsoft RDP  
PCoIP  
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Common Settings  
Item  
Description  
Select Yes or No to allow or disallow the Non-Interactive mode. The default is to  
use the Non-Interactive mode.  
Option  
Description  
The Non-Interactive mode is used. Users are not allowed to  
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in View connection settings.  
Non-Interactive Mode  
Yes  
The Interactvice mode is used. Users are allowed to  
re-select different settings even if the settings have been  
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Select whether to open a VMware View session automatically or not when your  
SC-T35 is started up (Autostart mode).  
NOTE: There are three similar but different modes for your SC-T35 and only one  
mode will take effect if all are enabled. Three modes and the order of  
priority are listed as follows:  
No. Mode  
Description  
The client will start up directly with the desired  
VMware View session and turn off after existing  
the session.  
1
Appliance  
The client will start up directly with the desired  
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action after existing the session.  
Autostart When Startup  
Available actions include:  
2
3
Autostart  
‡ꢀ Returning to the local desktop  
‡ꢀ Re-launching a new session  
‡ꢀ Restarting the thin client  
‡ꢀ Turning off the thin client  
The default. The client will enter ViewSonic Quick  
Connection screen after system startup.  
Quick Connection  
NOTE: To use the Autostart mode, ensure that the Appliance mode is disabled.  
Select what to do when a VMware View session is ended. Four options are  
available: Do Nothing, Restart Application, Reboot, and Shutdown.  
Option  
Description  
Do Nothing  
Restart Application  
Reboot  
Returns to the Windows Embedded desktop.  
Opens a VMware View session again.  
Restarts your thin client.  
On Application Exit  
Shutdown  
Turns off your thin client.  
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Appendices  
This chapter provides instructions for the maintenance and upgrade of your  
SC-T35 thin clients.  
A.1 Resetting Your SC-T35 to the Factory DefaultResetting Your  
SC-T35 to the Factory Default  
How to restore factory default settings for your SC-T35  
127  
128  
A.2 SC-T35 Updating Firmware with a USB Flash DriveSC-T35  
Updating Firmware with a USB Flash Drive  
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A.1 Resetting Your SC-T35 to the Factory Default  
To reset your SC-T35 to the factory default, please do the following:  
WARNING  
tꢀ Resetting your SC-T35 to the factory default will erase all current settings in  
ViewSonic Client Setup and restore all settings to defaults.  
1. In Power-off state (the Power LED is o), connect a monitor to your client, long press the power button about  
6 to 8 seconds, then release the power button to enter ViewSonic Thin Client Menu.  
ViewSonic Thin Client Menu  
Normal Mode  
Safe Mode  
Reset Mode  
Firmware update  
Reboot  
Shutdown  
NOTE  
tꢀ Six options are available on ViewSonic Thin Client Menu: Normal Mode, Safe Mode,  
Reset Mode, Firmware update, Reboot, and Shutdown. See the table below for  
the description of each option:  
Menu Option  
Description  
Boots up your SC-T35 as the normal startup  
procedure.  
Normal Mode  
Safe Mode  
Reset Mode  
Firmware update  
Reboot  
Clears and resets the current screen resolution setting.  
Resets your SC-T35 to the factory default.  
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Reboots your SC-T35.  
Shutdown  
Shuts down your SC-T35.  
2. Use arrow keys on the keyboard to select Reset Mode, and then press Enter on the keyboard to continue.  
3. A message appears prompting for confirmation. Click y on the keyboard to confirm.  
4. After completion, press Enter on the keyboard to restart your system.  
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A.2 SC-T35 Updating Firmware with a USB Flash Drive  
A simple picture of how to update the firmware for your SC-T35 thin client can be given by two main steps:  
Step 1: Prepare a USB flash drive for firmware update  
Step 2: Update the firmware of your SC-T35  
NOTE  
tꢀ Please contact us to get the up-to-date firmware file for your SC-T35.  
tꢀ Before proceeding, please check the current firmware version and ensure you want  
to update it to a new one. To find out the current firmware version for your  
SC-T35, please do the following:  
1. On the local Linux desktop of your SC-T35, click START > Settings >  
System Information.  
2. The System Information window appears.  
3. The version of firmware of your SC-T35 thin client is shown under the System  
tab.  
Step 1: Prepare the USB Flash Drive for Firmware Update  
To prepare a USB flash drive for firmware update, please do the following:  
1. Format your USB flash drive with the FAT/FAT32 format.  
2. Create a folder called firmware on your USB flash drive.  
3. On your computer, extract the compressed firmware file (.zip format) to a temporary folder.  
4. Locate the folder named arm-w.xy_PREZ in the temporary folder, and then copy all files under  
arm-w.xy_PREZ to the folder firmware on your USB flash drive to get the USB flash drive ready for  
firmware update.  
NOTE  
tꢀ The name of the folder arm-w.xy_PREZ varies, depending on the version of a new  
firmware file. For example, the folder name will be arm-2.15_PREN for the firmware  
file of version 2.15-PREN.  
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Step 2: Update the Frimware of your SC-T35 Thin Client  
To update firmware for your SC-T35 thin client, please do the following:  
1. In the Power-off state (the Power LED is o), plug your USB flash drive into a USB port on the front panel  
of your SC-T35, and ensure that you have made power connection and connected a keyboard, mouse, and  
monitor to your SC-T35 thin client.  
NOTE  
tꢀ Please connect the monitor to the VGA or DVI-I port for firmware update.  
2. In Power-off state (the Power LED is o), connect a monitor to your client, long press the power button about  
6 to 8 seconds, then release the power button to enter ViewSonic Thin Client Menu.  
ViewSonic Thin Client Menu  
Normal Mode  
Safe Mode  
Reset Mode  
Firmware update  
Reboot  
Shutdown  
NOTE  
tꢀ Six options are available on ViewSonic Thin Client Menu: Normal Mode, Safe Mode,  
Reset Mode, Firmware update, Reboot, and Shutdown. See the table below for  
the description of each option:  
Menu Option  
Description  
Normal Mode  
Boots up your SC-T35 as the normal startup procedure.  
Safe Mode  
Reset Mode  
Firmware update  
Reboot  
Clears and resets the current screen resolution setting.  
Resets your SC-T35 to the factory default.  
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Reboots your SC-T35.  
Shutdown  
Shuts down your SC-T35.  
3. Use arrow keys on the keyboard to select Firmware update, and then press Enter to continue.  
4. ViewSonic Thin Client Recovery System is launched with a message prompting for confirmation.  
5. Use arrow keys on the keyboard to select Yes, and then press Enter to continue.  
6. A new screen appears prompting you to select the source for firmware update.  
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7. Use arrow keys on the keyboard to select USB, and then select Next.  
8. Press Enter on the keyboard to confirm.  
9. A new screen appears prompting you to select the Recovery mode. Two modes are available:  
INSTALL and UPDATE.  
10. Use arrow keys on the keyboard to select the desired mode, and then select Next.  
11. Press Enter on the keyboard to confirm.  
12. A new screen appears prompting you to select the desired display language for your SC-T35.  
Three languages are available: English, Simplified Chinese, and Traditional Chinese.  
13. Use arrow keys on the keyboard to select the desired language, and then select Next.  
14. Press Enter on the keyboard to confirm.  
15. ViewSonic Thin Client Recovery System starts updating firmware for your SC-T35.  
16. Upon completion, a success message appears. Press Enter to restart your SC-T35 as required.  
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A.3 Configuration for an RD Gateway and Management for Certificates  
— Newly Added Features in SC-T35 thin clients with the firmware version 2.53-PREE or the Later  
The Scenario where Applicable  
This document provides important information for SC-T35 thin clients with the firmware version 2.53-PREE or  
the later, and is as a supplement to the User’s Manual for SC-T35 when a newer firmware version is deployed.  
Configuring RD Gateway Settings for an RDP Connection  
To configure RD Gateway settings for an RDP connection, please do the following:  
1. On the default Quick Connection screen, click Setup  
to open the Client Setup console.  
2. On the Client Setup console, click Applications > Remote Desktop > Add to create a new entry of  
RDP connection.  
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3. Click RD Gateway sub-tab to configure settings for an RDP connection through an RD Gateway server.  
The default is disabled.  
RD Gateway Sub-tab  
Connection Settings  
Item  
Description  
Check/Uncheck to enable/disable the use of an RD Gateway server. When  
checked, the following two items in this table appear.  
Use RD Gateway server  
Type the name of the RD Gateway server. Ask the network administrator for  
this information.  
Server Name  
Use my Remote Desktop  
credentials for the RD Gateway  
Check to use the same set of credentials for authenticating to both the Remote  
Desktop computer and the RD Gateway server.  
4. Refer to the above table to configure the settings, and then click Save to apply.  
NOTE  
tꢀ You also need to provide necessary information in other sub-tabs to create a  
complete settings entry for the RDP connection.  
Importing Certificates for Remote Computers  
You can import certificates for remote computers through:  
tꢀ A local device (from a USB storage device)  
tꢀ The network (from a remote computer or the management console)  
NOTE  
tꢀ The available management tool for SC-T35 is ViewSonic Device Manager, a remote  
and group management console.  
Importing certificates through a USB storage device  
To import certificates for remote computers through a USB storage device, please do the following:  
1. Copy your certificates to a USB storage device, and then connect this storage device to your SC-T35.  
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2. On the Client Setup console, click System > Certificate Manager.  
3. Click Add on the top of the Certificate list.  
4. In the From File section, click Browser to locate the desired certificate file, and then click Open to confirm.  
5. Click Import to start importing the certificate.  
6. On completion, the certificate is shown in the Certificate list.  
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Importing certificates from remote computers through the network  
To import the certificate from a remote computer through the network, please do the following:  
1. On the Client Setup console, click System > Certificate Manager.  
2. Click Add on the top of the Certificate list.  
3. In the From Server section, type the IP address / URL / FQDN of the remote computer, and then click Import.  
4. On completion, the certificate is shown in the Certificate list.  
Importing certificates from the management console through the network  
To import certificates from the management console through the network, please do the following:  
NOTE  
tꢀ Before proceeding, ensure that (1) your thin client has been added into a managed  
group in the management console and that (2) you have imported certificates into  
the management console.  
1. On the Client Setup console, click System > Certificate Manager.  
2. Click Add on the top of the Certificate list.  
3. In the From Management Console section, click Import to start importing all certificates available in the  
management console.  
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4. On completion, the certificates are shown in the Certificate list.  
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A.4 Configuration for RD Gateway and Power Saving  
— Newly added features in SC-T35 thin clients with the firmware version 2.54-PREF or the Later  
The Scenario where Applicable  
This document provides important information for SC-T35 thin clients with the firmware version 2.54-PREF or  
the later, and is as a supplement to the User’s Manual for SC-T35 when a newer firmware version is deployed.  
Bypassing RD Gateway for Local Addresses  
Bypassing RD Gateway for local addresses is now added to the Client Setup console.  
To access RD Gateway settings of an RDP connection, on the default Quick Connection screen, click Setup  
Applications > Remote Desktop, click an existing connection entry or click Add to add a new one, and then  
click RD Gateway > Use RD Gateway server.  
>
NOTE  
tꢀ Bypass RD Gateway for local address is enabled by default.  
RD Gateway Sub-tab  
Connection Settings  
Item  
Description  
Check/Uncheck to enable/disable the use of an RD Gateway server. When  
checked, the following two items in this table appear.  
Use RD Gateway server  
Type the name of the RD Gateway server. Ask the network administrator for  
this information.  
Server Name  
Use my Remote Desktop  
credentials for the RD Gateway  
Check to use the same set of credentials for authenticating to both the Remote  
Desktop computer and the RD Gateway server.  
Bypass RD Gateway for  
local address  
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through the RD Gateway server. This could make your RDP connection faster.  
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Configuring Settings for Display Sleep Mode  
Configuring settings for Display Sleep mode is now added to the Client Setup console.  
To configure settings for this mode, please do the following:  
1. On the default Quick Connection screen, click Setup  
2. On the Client Setup console, click User Interface > Screensaver.  
3. Click to check/uncheck Enable Display Sleep Mode.  
to open the Client Setup console.  
tꢀ If enabled, click the drop-down menu to select when to enter Display Sleep mode.  
NOTE  
tꢀ The Display Sleep mode is disabled by default.  
4. Click Save to apply.  
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Specifications  
ViewSonic SC-T35 thin client  
TI ARM 1.0 GHz  
Processor  
1 GB  
Random Access  
Memory  
512 MB  
Flash Memory  
Up to 1920 x 1080  
Resolutions  
(Only support 1920 x 1200 resolution monitors with a pixel clock frequency less  
than 165 MHz)  
Front:  
Rear:  
I/O interfaces  
2 x USB 2.0 1 x Microphone  
1 x Headphone  
2 x USB 2.0 1 x DVI-I  
1 x RJ-45  
1 x DC IN  
1 x DVI-D  
1 x 10/100/1000Mb Ethernet  
DC Power In: DC 5V, 3A  
Networking  
Power  
External Power Adapter: AC 100-240V, 50/60Hz, 0.5A  
ViewSonic ARM Linux  
Operating system  
Microsoft RDP with RemoteFX / Citrix ICA with HDX / VMware PCoIP  
Supported Protocols  
ViewSonic Client Setup / ViewSonic Device Manager  
1 x Kensington lock slot  
Management  
Security  
VESA mount kit/Stand, (W)68 x (H)10 x (D)111 mm  
(W)39.5 x (H)143 x (D)103 mm  
Mount/Stand  
Dimensions  
Net Weight  
Environment  
1 kg (2.20 lbs)  
Operating Temperature:  
Non-operating Temperature:  
Operating Humidity (Rh):  
0° C ~ 40° C  
-30° C ~ 60° C  
10% ~ 90% (non-condensing)  
Non-operating Humidity (Rh): 5% ~ 95%  
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Other Information  
Customer Support  
For technical support or product service, see the table below or contact your reseller.  
NOTE: You will need the product serial number.  
Country/  
Region  
T = Telephone  
F = FAX  
Website  
Email  
Australia/New  
Zealand  
AUS= 1800 880 818  
NZ= 0800 008 822  
www.viewsonic.com.au  
T (Toll-Free)= 1-866-463-4775  
T (Toll)= 1-424-233-2533  
F= 1-909-468-3757  
Canada  
www.viewsonic.com  
Europe  
Hong Kong  
India  
www.viewsoniceurope.com www.viewsoniceurope.com/uk/support/call-desk/  
www.hk.viewsonic.com  
www.in.viewsonic.com  
www.kr.viewsonic.com  
T= 852 3102 2900  
T= 1800 266 0101  
T= 080 333 2131  
Korea  
Latin America  
(Argentina)  
www.viewsonic.com/la/  
www.viewsonic.com/la/  
www.viewsonic.com/la/  
www.viewsonic.com/la/  
T= 0800-4441185  
T= 1230-020-7975  
T= 01800-9-157235  
T= 001-8882328722  
Latin America  
(Chile)  
Latin America  
(Columbia)  
Latin America  
(Mexico)  
Renta y Datos, 29 SUR 721, COL. LA PAZ, 72160 PUEBLA, PUE. Tel: 01.222.891.55.77 CON 10 LINEAS  
Electroser, Av Reforma No. 403Gx39 y 41, 97000 Mérida, Yucatán. Tel: 01.999.925.19.16  
Other places please refer to http://www.viewsonic.com/la/soporte/index.htm#Mexico  
Latin America  
(Peru)  
www.viewsonic.com/la/  
T= 0800-54565  
Macau  
www.hk.viewsonic.com  
ap.viewsonic.com/me/  
T= 853 2870 0303  
Middle East  
Contact your reseller  
T= 1-800-688-6688 (English)  
T= 1-866-379-1304 (Spanish)  
F= 1-909-468-3757  
Puerto Rico &  
Virgin Islands  
www.viewsonic.com  
Singapore/  
Malaysia/  
Thailand  
www.ap.viewsonic.com  
ap.viewsonic.com/za/  
www.viewsonic.com  
T= 65 6461 6044  
South Africa  
Contact your reseller  
T (Toll-Free)= 1-800-688-6688  
T (Toll)= 1-424-233-2530  
F= 1-909-468-3757  
United States  
139  
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Limited Warranty  
ViewSonic® Thin Client  
What the warranty covers:  
ViewSonic warrants its products to be free from defects in material and workmanship during the warranty  
period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic  
will, at its sole option, repair or replace the product with a similar product. Replacement Product or parts may  
include remanufactured or refurbished parts or components. The replacement unit will be covered by the  
balance of the time remaining on the customer’s original limited warranty. ViewSonic provides no warranty  
for the third-party software included with the product or installed by the customer.  
How long the warranty is effective:  
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labor.  
User is responsible for the back up of any data before returning the unit for service. ViewSonic is not  
responsible for any data lost.  
Who the warranty protects:  
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What the warranty does not cover:  
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2. Damage, deterioration or malfunction resulting from:  
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b. Any damage of the product due to shipment.  
c. Removal or installation of the product.  
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f. Normal wear and tear.  
g. Any other cause which does not relate to a product defect.  
3. Any product exhibiting a condition commonly known as “image burn-in” which results when a static image  
is displayed on the product for an extended period of time.  
4. Removal, installation, one way transportation, insurance, and set-up service charges.  
How to get service:  
1. For information about receiving service under warranty, contact ViewSonic Customer Support (Please  
refer to Customer Support page). You will need to provide your product’s serial number.  
2. To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) your name,  
(c) your address, (d) a description of the problem, and (e) the serial number of the product.  
3. Take or ship the product freight prepaid in the original container to an authorized ViewSonic service center  
or ViewSonic.  
4. For additional information or the name of the nearest ViewSonic service center, contact ViewSonic.  
Limitation of implied warranties:  
There are no warranties, express or implied, which extend beyond the description contained herein including  
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4.3: ViewSonic Thin Client Warranty  
Page 1 of 2  
MC_LW01 Rev. 1a 09-02-11  
140  
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Exclusion of damages:  
ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be  
liable for:  
1. Damage to other property caused by any defects in the product, damages based upon inconvenience,  
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interference with business relationships, or other commercial loss, even if advised of the possibility of  
such damages.  
2. Any other damages, whether incidental, consequential or otherwise.  
3. Any claim against the customer by any other party.  
4. Repair or attempted repair by anyone not authorized by ViewSonic.  
Effect of state law:  
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to state. Some states do not allow limitations on implied warranties and/or do not allow the exclusion of  
incidental or consequential damages, so the above limitations and exclusions may not apply to you.  
Sales outside the U.S.A. and Canada:  
For warranty information and service on ViewSonic products sold outside of the U.S.A. and Canada, contact  
ViewSonic or your local ViewSonic dealer.  
The warranty period for this product in mainland China (Hong Kong, Macao and Taiwan Excluded) is subject  
to the terms and conditions of the Maintenance Guarantee Card.  
For users in Europe and Russia, full details of warranty provided can be found in www.viewsoniceurope.com  
under Support/Warranty Information.  
4.3: ViewSonic Thin Client Warranty  
Page 2 of 2  
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