VTech Cordless Telephone IS6110 User Manual

Users manual  
www.vtechphones.com  
Model: IS6110  
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Table of contents  
Before you begin . . . . . . . . . . . . . . . . . . . . 1  
Minimum requirements . . . . . . . . . . . . . . . . 1  
Parts checklist . . . . . . . . . . . . . . . . . . . . . 2  
Installation. . . . . . . . . . . . . . . . . . . . . . . . 3  
Telephone base installation . . . . . . . . . . . . . . 3  
Handset charger installation . . . . . . . . . . . . . . 4  
Install handset battery . . . . . . . . . . . . . . . . . 5  
Charge handset battery . . . . . . . . . . . . . . . . 6  
Install the MSN Messenger/AOL Instant  
Handset layout . . . . . . . . . . . . . . . . . . . . 33  
Handset status icons. . . . . . . . . . . . . . . . . 34  
Using the handset . . . . . . . . . . . . . . . . . . 35  
Softkeys . . . . . . . . . . . . . . . . . . . . . 35  
Basic navigation . . . . . . . . . . . . . . . . . 35  
Entering characters for dialing. . . . . . . . . . 35  
Entering characters in a text field . . . . . . . . 35  
Text entry tips . . . . . . . . . . . . . . . . . . 36  
Chart of characters . . . . . . . . . . . . . . . . . 37  
Symbol table . . . . . . . . . . . . . . . . . . . . . 39  
Translated table . . . . . . . . . . . . . . . . . . . 39  
Telephone settings . . . . . . . . . . . . . . . . . . 40  
Ringer . . . . . . . . . . . . . . . . . . . . . . . . 40  
Ringer volume . . . . . . . . . . . . . . . . . . . . 40  
Ringer melody . . . . . . . . . . . . . . . . . . . . 41  
Play or delete sound clips . . . . . . . . . . . . . . 42  
Record sound clips . . . . . . . . . . . . . . . . . 43  
To record a sound clip using the handset  
microphone . . . . . . . . . . . . . . . . . . . 44  
To record a sound clip using the audio cable . . 44  
Display . . . . . . . . . . . . . . . . . . . . . . . . 46  
Wallpaper . . . . . . . . . . . . . . . . . . . . . . 46  
Color scheme . . . . . . . . . . . . . . . . . . . . 47  
LCD Brightness . . . . . . . . . . . . . . . . . . . 48  
Settings . . . . . . . . . . . . . . . . . . . . . . . 49  
Clock setting . . . . . . . . . . . . . . . . . . . . . 49  
To synchronize the telephone clock  
Messenger software . . . . . . . . . . . . . . . . . 8  
Install the IS6110 phone software . . . . . . . . . . 11  
Setting up the IS6110 phone software. . . . . . . . 19  
Check and download the IS6110 phone software . . 20  
IS6110 software settings. . . . . . . . . . . . . . . 21  
To setup/change the messenger account . . . . 22  
To change the name of the profile tab . . . . . . 22  
Settings for running the IS6110 software . . . . 22  
The About tab . . . . . . . . . . . . . . . . . . . . 23  
Log onto the IS6110 phone software . . . . . . . . 24  
To login on the computer. . . . . . . . . . . . . 24  
To login using the handset. . . . . . . . . . . . 27  
Running the IS6110 phone software. . . . . . . . . 28  
Belt clip & headset (optional) . . . . . . . . . . . . 30  
Headset . . . . . . . . . . . . . . . . . . . . . 30  
Belt clip. . . . . . . . . . . . . . . . . . . . . . 30  
Getting to know the IS6110. . . . . . . . . . . . . . 31  
Telephone base layout. . . . . . . . . . . . . . . . 31  
Status lights on the telephone base . . . . . . . . . 32  
with the computer or caller ID . . . . . . . . . 49  
I
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Table of contents  
To set the clock manually . . . . . . . . . . . . 50  
Key tone . . . . . . . . . . . . . . . . . . . . . . . 51  
IM alert tone . . . . . . . . . . . . . . . . . . . . . 52  
Keypad backlight. . . . . . . . . . . . . . . . . . . 53  
Clear voice mail . . . . . . . . . . . . . . . . . . . 54  
Default settings . . . . . . . . . . . . . . . . . . . 55  
Default settings table . . . . . . . . . . . . . . . . 56  
Messenger . . . . . . . . . . . . . . . . . . . . . . . 57  
Buddy status window . . . . . . . . . . . . . . . . 57  
Active chat window. . . . . . . . . . . . . . . . 57  
Online . . . . . . . . . . . . . . . . . . . . . . 58  
Offline . . . . . . . . . . . . . . . . . . . . . . 59  
Status . . . . . . . . . . . . . . . . . . . . . . 59  
Review instant messages . . . . . . . . . . . . . . 60  
Send instant messages . . . . . . . . . . . . . . . 61  
Incoming Home call while using IM in messenger . 62  
Accept an incoming VoIP call . . . . . . . . . . . . 63  
VoIP calling. . . . . . . . . . . . . . . . . . . . . . 64  
VoIP/IM call from buddy outside the current  
Delete buddy history . . . . . . . . . . . . . . . . . 71  
View buddy information . . . . . . . . . . . . . . . 71  
Logout MSN/WLM/AIM . . . . . . . . . . . . . . . 71  
Telephone operation . . . . . . . . . . . . . . . . . 72  
Making calls on the Home line. . . . . . . . . . . . 72  
Dialing alphanumeric phone numbers. . . . . . . . 73  
Receiving calls on the Home line . . . . . . . . . . 74  
Ending calls on the Home line . . . . . . . . . . . . 74  
Speakerphone operation. . . . . . . . . . . . . . . 74  
Mute . . . . . . . . . . . . . . . . . . . . . . . . . 74  
Volume . . . . . . . . . . . . . . . . . . . . . . . . 75  
Find handset . . . . . . . . . . . . . . . . . . . . . 75  
Redial . . . . . . . . . . . . . . . . . . . . . . . . 76  
Directory . . . . . . . . . . . . . . . . . . . . . . . 77  
Add a new entry in the directory . . . . . . . . . . . 77  
Search and review a directory entry. . . . . . . . . 78  
Edit a directory entry. . . . . . . . . . . . . . . . . 79  
Delete a directory entry . . . . . . . . . . . . . . . 79  
Delete all directory entries . . . . . . . . . . . . . . 79  
Caller ID operation . . . . . . . . . . . . . . . . . . 80  
Caller ID with call waiting . . . . . . . . . . . . . . 80  
Call log . . . . . . . . . . . . . . . . . . . . . . . . 81  
Save call log entry to the directory . . . . . . . . . 82  
Make call log entries ready to dial or store . . . . . 82  
Delete call log entry . . . . . . . . . . . . . . . . . 83  
Delete all call log entries. . . . . . . . . . . . . . . 83  
Handset screen display messages . . . . . . . . . 84  
Troubleshooting. . . . . . . . . . . . . . . . . . . . 86  
buddy chat window. . . . . . . . . . . . . . . . . 66  
Incoming Home call while on a VoIP call . . . . . . 67  
Incoming VoIP call while on a Home call . . . . . . 68  
Simultaneous incoming Home call and VoIP call  
while on a Home call. . . . . . . . . . . . . . . . 69  
VoIP call comes first . . . . . . . . . . . . . . . 69  
Home call comes first . . . . . . . . . . . . . . 69  
Multiple incoming VoIP calls while on a Home call . 70  
View buddy history. . . . . . . . . . . . . . . . . . 70  
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II  
Table of contents  
Operating range. . . . . . . . . . . . . . . . . . . . 99  
Maintenance . . . . . . . . . . . . . . . . . . . . . . 99  
About cordless telephones . . . . . . . . . . . . .100  
Warranty . . . . . . . . . . . . . . . . . . . . . . . .100  
Important safety instructions . . . . . . . . . . . .102  
FCC, ACTA and IC regulations. . . . . . . . . . . .103  
The RBRC® Seal . . . . . . . . . . . . . . . . . . .104  
Technical specifications . . . . . . . . . . . . . . .105  
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III  
Before you begin  
Minimum requirements  
Confirm your computer system meets the following minimum requirements:  
MSN Messenger/Windows Live Messenger (English version) or AOL Instant Messenger.  
Windows 2000, XP (32-bit edition) or Vista (32-bit edition); English version only.  
200 MB of free disk space.  
256 MB of RAM.  
USB 1.1 or 2.0.  
Broadband Internet access (cable/DSL).  
IMPORTANT:  
In order to access instant messaging with the IS6110, you must either have an account with MSN  
Messenger/Windows Live Messenger or AOL Instant Messenger. If you don’t already have a MSN  
Messenger/Windows Live Messenger or AOL Instant Messenger account, you may sign up for a  
free MSN Messenger/Windows Live Messenger account at http://www.hotmail.com or for a free AOL  
Instant Messenger account at http://www.aim.com.  
You must install either the MSN Messenger/Windows Live Messenger or AOL Instant Messenger  
software before installing the IS6110 phone software.  
1
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Before you begin  
Parts checklist  
Your telephone package contains the following items. Save your sales receipt and original packaging  
in case your phone requires warranty service.  
� To purchase a new  
battery, visit our  
website at www.  
vtechphones.  
com or call VTech  
Communications,  
Inc. at 1 (800)  
595-9511 in the  
United States.  
In Canada, go to  
www.vtechcanada.  
com. or dial 1  
1. Quick start guide 2. CD-ROM (VTech IS6110 software  
for MSN Messenger/Windows Live  
Messenger/AOLInstantMessenger  
software)  
3. Telephone base  
4. USB cable  
(800) 267-7377.  
5. Telephone base  
power adapter  
6. Telephone line cord  
7. Belt clip  
8. Audio cable  
11. Handset charger with  
power adapter attached  
9. Battery  
10. Handset  
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2
Installation  
Telephone base installation  
Computer  
To install the telephone base:  
The power  
adapter is  
Wall jack  
Step 1: Install telephone line  
intended to be  
correctly oriented  
in a vertical  
or floor mount  
position.  
Use only the  
power adapter  
provided in this  
package; using  
any other power  
adapter could  
damage the  
Plug one end of the telephone line cord into the telephone line jack  
on the back of the telephone base. Then plug the other end of the  
cord into a telephone outlet. If you have DSL, you must install a  
DSL filter between the IS6110 telephone base and the wall jack.  
Contact your DSL provider for more information on DSL filters.  
USB cable  
DSL filter  
(not included)  
Step 2: Install USB cable  
Using the USB cable provided, connect one end into the port  
Telephone  
line cord  
labelled  
located on the back of the telephone base. Connect  
the other end into an available USB port on your computer.  
Telephone base  
power adapter  
Electrical  
outlet  
Step 3: Turn power on  
telephone.  
Plug the telephone base power adapter into the power port  
located on the back of the IS6110 telephone base and the other  
end into an electrical outlet not controlled by a wall switch. This  
turns the telephone base on. Do NOT interrupt the installation  
process by unplugging the power adapter or by using the handset  
until the POWER indicator light on the front of telephone base  
is lit steadily.  
Telephone  
base  
Install the plug  
end of the DSL  
filter into the  
wall jack. Then,  
connect the  
telephone line  
cord between  
the filter and the  
telephone base.  
Step 4: Check diagnostic lights  
The POWER light should be lit to indicate the power is on.  
Telephone base  
(front view)  
3
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Installation  
Handset charger installation  
The charger comes with the power adapter already plugged in. Route the cord through the slots and  
plug the other end into the electrical outlet as shown below. Make sure the electrical outlet is not  
controlled by a wall switch.  
Use only the AC  
power adapter  
supplied with this  
telephone.  
This power  
adapter is  
intended to be  
correctly oriented  
in a vertical  
or floor mount  
position.  
Electrical outlet  
(not controlled  
by a wall switch)  
Handset charger  
power adapter  
Bottom view of  
handset charger  
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4
Installation  
Install handset battery  
Step 1: Press the tab and slide the battery compartment cover downward.  
To purchase  
replacement  
batteries,  
visit us on the  
web at www.  
vtechphones.  
com or call VTech  
Communications,  
Inc. at 1 (800)  
595-9511.  
Step 2: Align the two holes of the battery plug with the socket pins in the handset battery  
compartment, matching the red and black wires of the color-coded label. Place the  
battery in the compartment with the wires in the bottom left corner.  
Step 3: Position the battery compartment cover and slide it up until it clicks into place.  
In Canada,  
go to www.  
vtechcanada.com  
or dial 1 (800)  
267-7377.  
Black  
Red  
wire  
wire  
Red  
wire  
Black  
wire  
5
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Installation  
Charge handset battery  
After battery installation, there may be enough power for short calls. For optimal performance, we  
recommend that you place the handset in the handset charger and allow the battery to charge for 16  
hours before use. The CHARGE light on the handset charger will be lit to indicate that the handset  
is charging. You can keep the battery charged by returning the handset to the handset charger after  
each use. When the battery power is completely depleted, a full recharge takes about 16 hours. If the  
handset will not be used for a long period, remove the battery to prevent possible leakage.  
After the battery is fully charged, you can expect the following performance:  
Operation  
Operating time  
7 hours  
While in use (handset/headset)  
While in use (speakerphone)  
While in use (IM mode)  
2 hours  
3 hours  
96 hours  
While not in use (standby*)  
*Handset is off the charger but not in use.  
The battery needs charging when:  
A new battery is installed in the handset.  
The battery indicator on the handset display is flashing and empty.  
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6
Installation  
Charge handset battery  
CAUTION:  
To reduce the risk of fire or injury, read and follow these instructions:  
1. Use only the battery provided or its equivalent.  
2. Do not dispose of the battery in a fire. Check local waste management codes for special disposal  
instructions.  
3. Do not open or mutilate the battery. Released electrolyte is corrosive and may cause burns or  
injury to the eyes or skin. The electrolyte may be toxic if swallowed.  
4. Exercise care in handling battery in order not to create a short circuit with conductive materials such  
as rings, bracelets, and keys. The battery and/or conductor may overheat and cause burns.  
5. Charge the battery provided with or identified for use with this product only in accordance with the  
instructions and limitations specified in this manual.  
WARNING: DO NOT EXPOSE THIS PRODUCT TO WATER OR ANY TYPE OF MOISTURE.  
7
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Installation  
Install the MSN Messenger/AOL Instant Messenger software  
Before installing the IS6110 phone software and using the MSN Messenger or AOL Instant Messenger  
(AIM) on the handset, the MSN Messenger/AOL Instant Messenger software must be installed in your  
computer first.  
Press the EXIT  
button to exit the  
installation.  
To install the MSN Messenger/AOL Instant Messenger software:  
For more  
Step 1: Insert the enclosed VTech IS6110 software CD-ROM into your computer. The CD-ROM will  
run automatically and screen a below will be displayed. Click the Install the IS6110 Phone  
Software button and screen b below will be displayed.  
information about  
the Browse the  
CD for additional  
ringers button,  
see Record  
sound clips  
on page 43 for  
details.  
a:  
b:  
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8
Installation  
Install the MSN Messenger/AOL Instant Messenger software  
If you want to install MSN Messenger, click the MSN Messenger button. The software  
will check your computer to see what operating system you are using. If you are using  
Windows 2000, screen a below will be displayed. If you are using Windows XP or Vista,  
screen b below will be displayed.  
Step 2:  
Click the BACK  
button anytime  
to return to the  
previous screen.  
If you want to install AOL Instant Messenger, click the AOL Instant Messenger button  
and go to Step 3.  
a - MSN Messenger for Windows 2000  
b - Windows Live Messenger for Windows  
XP/Vista  
Click the Download MSN Messenger button or Download Windows Live Messenger  
button to start the installation on screen a or b respectively. Follow the instructions for  
downloading. After the installation is complete, click the NEXT button. Go to Step 4 for  
the installation of the IS6110 phone software.  
9
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Installation  
Install the MSN Messenger/AOL Instant Messenger software  
The following screen will be displayed after you click the AOL Instant Messenger  
Step 3:  
button to install the AOL Instant Messenger software.  
Click the Download AOL Instant Messenger button to start the installation. Follow the  
instructions for downloading. After the installation is complete, click the NEXT button.  
Go to Step 4 for installation of the IS6110 phone software.  
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10  
Installation  
Install the IS6110 phone software  
After the installation of the MSN Messenger or AOL Instant Messenger software is  
complete, you will be prompted to install the IS6110 phone software. The following  
screen will be displayed. Click the Install IS6110 Phone Software button to start the  
installation.  
Step 4:  
11  
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Installation  
Install the IS6110 phone software  
Step 5: A VTech IS6110 setup window will be displayed. If you are using MSN Messenger/Window  
Live Messenger, screen a below will be displayed. If you are using AOL Instant Messenger,  
screen b below will be displayed. Click the Next button to proceed.  
Click the Cancel  
button to cancel  
the installation.  
a :  
b:  
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12  
Installation  
Install the IS6110 phone software  
Step 6: Make sure the boxes beside Application files and Microsoft .Net Framework 2.0 are  
checked. If you are using MSN Messenger/Window Live Messenger, screen a below will be  
displayed. If you are using AOL Instant Messenger, screen b below will be displayed. Click  
the Next button to proceed.  
Click the Cancel  
button to cancel  
the installation.  
Click the Back  
button to go back  
to the previous  
step.  
a:  
b:  
If you have  
already installed  
Microsoft .Net  
Framework  
2.0, only the  
Application files  
will be displayed.  
13  
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Installation  
Install the IS6110 phone software  
Step 7: If you are using MSN Messenger/Window Live Messenger, screen a below will be displayed.  
If you are using AOL Instant Messenger, screen b below will be displayed. Click the Install  
button to proceed.  
Click the Cancel  
button to cancel  
the installation.  
Click the Back  
button to return to  
the previous step.  
a:  
b:  
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14  
Installation  
Install the IS6110 phone software  
Step 8: The Microsoft .NET Framework 2.0 Setup window will be displayed. Make sure the box  
beside I accept the terms of the License Agreement is checked. Click the Install> button  
and the installation will begin.  
15  
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Installation  
Install the IS6110 phone software  
Step 9: After the installation of Microsoft .NET Framework 2.0 is complete, the following window  
will be displayed. Click the Finish button and it will return to the installation of VTech IS6110  
software.  
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16  
Installation  
Install the IS6110 phone software  
Step 10: After the installation of IS6110 phone software is complete, the following screen will be  
displayed. If you are using MSN Messenger/Window Live Messenger, screen a below will  
be displayed. If you are using AOL Instant Messenger, screen b below will be displayed.  
If you want to start the IS6110 phone software immediately, make sure the box beside Run  
VTech IS6110 Software for MSN (a) or Run VTech IS6110 Software for AIM (b) is checked  
and click the Finish button. If you prefer to start the IS6110 phone software later, un-check  
the box by clicking inside it and click the Finish button.  
a:  
b:  
After the installation is complete, you will find an IS6110 phone software shortcut icon  
on your PC  
desktop. You can start the IS6110 phone software anytime by clicking on the icon and the software  
will be launched automatically.  
17  
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Installation  
Install the IS6110 phone software  
Step 11: After the installation of the IS6110 phone software, the following screen is still displayed.  
Click the NEXT button to proceed and on the next screen click the EXIT button to exit the  
installation.  
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18  
Installation  
Setting up the IS6110 phone software  
The IS6110 phone software must be started before using the messenger service on your handset.  
Double click on the IS6110 phone software application icon  
on your PC desktop; the software will  
run automatically. If you are using MSN Messenger/Windows Live Messenger, screen a below will be  
displayed. If you are using AOL Instant Messenger, screen b below will be displayed. There are three  
tabs including Status, Profile Settings and About.  
a:  
b:  
*
*While using MSN, it will display  
.
In the rest of this manual we will refer to the messenger services as follows:  
MSN Messenger as MSN.  
Windows Live Messenger as WLM.  
AOL Instant Messenger as AIM.  
19  
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Installation  
Check and download the IS6110 phone software  
The IS6110 phone software will automatically check for updates every time it is launched and if there  
is an update available the following screen will be displayed. If you don’t want to check for updates  
every time it launches, make sure the box next to Do not check for updates is checked. If you do  
not want to download the update at the moment, click the No button. You may check for updates later  
by clicking on Check Update in the About tab (see page 23).  
Click the Cancel  
button to exit the  
installation.  
To install the update of the IS6110 phone software:  
Step 1: Click the Yes button. It will start to download the update of the software.  
Step 2: To save the update on your computer and install the software later, click the Save button  
and follow the steps to save the files in a specific location.  
Step 3: To open the update, click Open and a warning message will be displayed to remind you  
to close the IS6110 phone software before updating the software. Close the IS6110 phone  
software and click the Retry button. Go to Step 5 of Install IS6110 phone software on  
page 12 to proceed.  
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20  
Installation  
IS6110 software settings  
Changes to the Profile Settings tab can only be made when the IS6110 software is not running (i.e.  
On the Status tab, the first box must say STOP).  
In order to use the instant messaging and Internet voice features with your phone, you must first create  
a profile by entering your MSN/WLM/AIM email address and password in the Profile Settings tab.  
You can create up to three profiles for different IM accounts. If you are using MSN/WLM, screen a  
below will be displayed. If you are using AIM, screen b below will be displayed.  
a:  
b:  
21  
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Installation  
IS6110 software settings  
To setup/change the messenger account:  
The IS6110  
Step 1: Choose a specific profile by clicking on the appropriate tab.  
Step 2: Enter your email address for your messenger account in the box next to MSN Email Address  
(a) or AIM Screen Name (b) (see page 21).  
Step 3: Enter your password in the box next to Password.  
software settings  
can only be setup  
or changed on  
your computer.  
Step 4: If you do not want to re-enter your email address and password every time you start the  
IS6110 phone software, make sure the boxes next to Save email address (a) / Save screen  
name (b) and Save password (a and b) are checked (see page 21).  
Step 5: Click the Apply button to save, or click the Cancel button to cancel the change.  
To change the name of the profile tab:  
Step 1: Choose a specific profile by clicking on the tab.  
Step 2: In the box next to Profile Name, type the name for the new profile.  
Settings for running the IS6110 software  
If you want to run the IS6110 phone software automatically every time Windows starts, make sure  
the field Run IS6110 software when Windows starts is checked.  
If you want to log into your messenger account automatically every time the IS6110 software starts,  
make sure the box next to Login automatically when IS6110 software starts is checked.  
If you want to show an icon in the system tray for easy access and the status of the IS6110 software,  
make sure the box next to Show icon in system tray when IS6110 software is running is  
checked.  
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22  
Installation  
The About tab  
In the About tab of the IS6110 phone software, the version of the software will be displayed. Clicking on  
Check Update will check for updates to the IS6110 software, see page 20 for details. In the Product  
Help section, you can find the Internet links to the User’s manual and Quick start guide. You can also  
find the VTech website address in the VTech Communications section. If you are using MSN/WLM,  
screen a below will be displayed. If you are using AIM, screen b below will be displayed.  
a:  
b:  
23  
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Installation  
Log onto the IS6110 phone software  
You can log onto the IS6110 phone software from your handset or computer.  
To login on the computer:  
Step 1: In the Status tab of the IS6110 phone software, choose the profile you wish to log onto by  
clicking on the arrow in the Profile field. This will open a pull down menu. Click on the profile  
you wish to use and click the START button. If you are using MSN/WLM, screen a below  
will be displayed. If you are using AIM, screen b below will be displayed.  
a:  
b:  
*
*While using MSN, it will display  
.
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24  
Installation  
Log onto the IS6110 phone software  
To login on the computer:  
Step 2: If login is not successful because the login ID and/or password is incorrect, the following  
screen will be displayed. If you are using MSN/WLM, screen a below will be displayed. If  
you are using AIM, screen b below will be displayed.  
a:  
b:  
*
*While using MSN, it will display  
.
If either the login name or password is missing, the following error box will be displayed.  
Check with the Profile Settings tab for the missing item.  
25  
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26  
Installation  
Log onto the IS6110 phone software  
If you try to log in to the messenger through the handset before the IS6110 phone software is launched  
on the computer, the screen of the handset will display IS6110 software is not launched.  
To login using the handset:  
When logging in from the handset you will automatically be logged into the appropriate profile chosen  
in the IS6110 phone software on the computer. If you wish to change the profile, you must change it  
on the computer.  
If the IS6110  
software is  
opened but not  
logged in, you  
can log in and out  
from the handset  
or computer. If the  
IS6110 software  
is not opened  
Step 1: Press the MSNGR softkey from the idle screen.  
-OR-  
Press the MENU softkey. Press the  
,
,
and/or  
NavKeys to choose Messenger,  
and the handset  
displays IS6110  
software is not  
launched, the  
software must be  
then press the SELECT softkey or the center NavKey/SELECT/  
Step 2: The screen will display Login in progress. Please wait.  
Step 3: If login is successful, the buddy status window will be displayed.  
.
opened on the PC Step 4: If login is not successful, an error message will be displayed on the screen. Check with the  
first.  
Profile Settings tab of the IS6110 phone software for the incorrect or missing item(s).  
Error messages  
Explanation  
Login error  
Indicates that the login name is incorrect.  
Indicates that the login password is wrong.  
Password error  
Missing password or Indicates that there is a missing name or password.  
login name  
27  
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Installation  
Running the IS6110 phone software  
In order to use the MSN/WLM/AIM on the handset, all the status icons must be Ready as shown in  
the screen below. If you are using MSN/WLM, screen a below will be displayed. If you are using AIM,  
screen b below will be displayed.  
The IM/VoIP light  
on the telephone  
base will be on  
when there is a  
good connection  
to the computer  
and you are  
a:  
b:  
logged into one  
of the messenger  
services.  
*
*While using MSN Messenger, it will display  
.
After you are logged in, you can minimize the IS6110 software to the system tray. Double click on the  
icon in the system tray to view the VTech IS6110 software.  
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28  
Installation  
Running the IS6110 phone software  
You cannot be logged into the messenger service on the computer and the IS6110 at the same  
time.  
The following  
features are  
NOT supported  
by your IS6110  
phone for MSN/  
WLM/AIM:  
� If you are logged into the messenger service on your computer and you click START on the status  
tab of the IS6110 software, you will be automatically logged out of the messenger service on the  
computer and logged into the messenger service on your IS6110.  
� If you are logged into the messenger service on your IS6110 and you try to open MSN/WLM/AIM on  
your computer, the following message will be displayed. You will need to click STOP on the status  
tab of the IS6110 software to logout before you can login at the computer.  
-
Add/modify/  
remove  
buddies.  
-
Add/modify/  
remove  
groups.  
If you are using MSN/WLN, screen a below will be displayed. If you are using AIM, screen b below  
will be displayed.  
-
-
New buddy  
invitation.  
Receive or  
send offline  
messages.  
a:  
b:  
-
-
Block buddy.  
Receive  
or send  
emoticons.  
29  
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Installation  
Belt clip & headset (optional)  
For hands-free telephone conversations, use any industry-standard  
2.5mm headset (purchased separately). For best results, use a  
VTech 2.5mm headset.  
To purchase  
a headset,  
visit us on the  
web at www.  
vtechphones.com  
or call VTech  
Communications,  
Inc. at 1 (800)  
595-9511.  
Headset  
Plug the 2.5 mm headset into the jack on the side  
of the handset (beneath the small rubber flap).  
In Canada,  
go to www.  
vtechcanada.com  
or dial 1 (800)  
267-7377.  
Industry standard  
2.5mm headset  
Whenever a  
compatible  
headset is  
connected to the  
cordless handset,  
the microphone  
on the handset  
will be muted.  
This reduces  
Belt clip  
Align and snap the belt clip into the notches  
background noise  
and improves the  
sound quality.  
on either side of the handset. To remove,  
gently lift the clip from the notches.  
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30  
Getting to know the IS6110  
Telephone base layout  
1. FIND HANDSET  
5.  
(USB port)  
If you misplace the handset, press  
this button to make the handset ring.  
To mute the ringing, press OFF. To  
stop the ringing, press the STOP  
softkey on the handset, or press  
FIND HANDSET on the telephone  
base again.  
1
Connects to the USB port at the  
computer to establish a connection  
between the telephone base and the  
computer.  
2
3
4
5
6. TEL LINE JACK  
6
7
Connects to your Home telephone  
line for making and receiving calls.  
2. POWER  
7. POWER PORT  
A steady red light indicates the  
telephone base is powered on.  
Connects to the power adapter  
which plugs into an electrical outlet  
to provide power to the telephone  
base.  
3. PHONE IN USE  
A blinking red light indicates that  
there is an incoming call. A steady  
red light indicates that the telephone  
line is in use. If the light is off, the  
telephone line is not in use.  
4. IM/VoIP  
A steady red light indicates that you  
are logged into a messenger service  
and it is ready to start IM or VoIP. If  
the light is off, the IS6110 software  
has not been launched at the PC.  
31  
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Getting to know the IS6110  
Status lights on the telephone base  
Name  
Color  
Indication light status Description  
POWER  
Red  
On  
Off  
The telephone base is powered on.  
The telephone line is not in use.  
The telephone is ringing.  
PHONE IN  
USE  
Red  
Red  
Blinking  
On  
The telephone line is in use.  
Off  
The IS6110 phone software has not been  
started at the computer.  
IM/VoIP  
On steady  
The IS6110 phone software has been started at  
the computer and it is ready to start IM/IV.  
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32  
Getting to know the IS6110  
Handset layout  
1. Earpiece  
1
2
7. Microphone  
Audio output for telephone  
calls.  
Audio input for telephone calls.  
8. VOL  
/
8
2. Softkey  
Press this key to adjust the  
listening volume while on a call.  
Press to select the action  
shown at the bottom of the  
screen.  
9
10  
3
4
9. NavKey (navigation key)  
11  
12  
13  
Use this key for navigating menu  
screens and for positioning the  
cursor when editing text.  
Press the up NavKey to access  
the directory.  
3.  
/FLASH  
5
6
7
Press to get a dial tone.  
After pre-dialing a number,  
press to make a call.  
14  
15  
Press the down Navkey to  
access the call log.  
Press the center NavKey/  
SELECT to select the  
highlighted item.  
Press to answer call waiting.  
4. Numeric keys  
12. DEL  
(delete)  
On the keypad, the numbers  
are black on silver.  
While in numeric mode,  
they are used for dialing  
phone numbers, or entering  
numbers.  
Press to delete a character.  
13.  
14.  
(enter)  
Press to send out a message.  
UP  
CENTER  
/SPEAKER  
RIGHT  
LEFT  
Press to turn the speakerphone  
on or off.  
15. SPACE/REDIAL  
DOWN  
5. ALT (Alt)  
While in test mode, press  
to enter a number or upper  
character on a key.  
10.OFF  
Press to insert a space while in  
text mode.  
Press to end a call.  
Press to review the redial list.  
6. CAP  
11. Keypad  
Press this key to switch  
between uppercase and  
lowercase mode.  
These keys are used for dialing  
phone numbers, or entering text.  
33  
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Getting to know the IS6110  
Handset status icons  
1. Battery  
8. Headset mode  
An animated battery icon is  
displayed when the battery is  
charging.  
The headset is in use.  
1
2
3
4
5
6
7
8. Speakerphone mode  
The speakerphone is in use.  
2. VMWI  
9. Microphone muted  
The microphone is disabled  
during a call.  
There are new voicemail  
messages.  
3. Ringer off  
8
9
10  
10.  
Ringer volume is set to off. The  
handset will not ring when there  
is an incoming call.  
Uppercase input mode is used  
to input the next character.  
4. Line in use  
Handset is on a call.  
5. IM indicator  
7. USB connection status  
10.CAP (locked)  
The telephone base is not  
connected to the computer.  
Uppercase input mode is  
used to input all subsequent  
character(s).  
7. MSN  
/ WLM  
There are unread instant  
message(s) from a user on the  
buddy list.  
connection status  
10.Alt  
The handset is logged into MSN.  
Numeric input mode is used to  
input the next character.  
7. AIM connection status  
6. VoIP indicator  
10.Alt (locked)  
The handset is logged into AOL  
Instant Messenger.  
There is a VoIP call from a user  
on the buddy list.  
Numeric input mode is used  
to input all subsequent  
character(s).  
7. USB connection status  
7. Arrows  
The telephone base is connected  
to the computer, but you are  
not logged into the messenger  
service.  
Indicates that these NavKeys are  
functional in the current mode.  
10.SYMBOL  
A symbol will be input as the  
next character.  
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34  
Getting to know the IS6110  
Using the handset  
Softkeys  
The handset has two softkeys serving multiple functions. The text shown  
above the softkeys indicates the current function of the keys. If no text is  
shown, then the key has no function at this time.  
Messenge  
Shift-L  
Menu  
Basic navigation  
Use the NavKey (navigation key) to move around the menu screens.  
Press the center NavKey/SELECT/ to select a given option.  
Return to the idle screen at anytime by pressing OFF.  
Entering characters for dialing  
While entering a phone number in the pre-dial mode (previewing numbers  
before dialing) or in the directory, the keypad is in numeric input mode by  
Record Sound Clip  
Enter Clip Name  
default and  
number that has letters (for example a plumbing company’s phone number  
might be: 555-PLUMBER), press CAP and will be shown in the center of  
the softkey bar. The next character will be a capital letter and then return to  
the numeric input mode. Double click CAP until is shown in the center  
is shown in the center of the softkey bar. To enter a phone  
Morning  
SAVE  
of the softkey bar to enter multiple characters as capital letters. Double click  
CAP again to return to the numeric mode. See page 73 for more information  
on Dialing alphanumeric phone numbers.  
The center of the softkey bar  
Entering characters in a text field  
While entering text in the chat window, the keypad is in lowercase input  
mode by default and no status icon will be shown in the center of the  
softkey bar. While entering text in the directory or naming a sound clip,  
the first letter of the first word will be capitalized and the remaining letters  
will be lowercase. See the Chart of characters on page 37.  
35  
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Getting to know the IS6110  
Using the handset  
Entering characters in a text field  
To change to uppercase input mode, press CAP and  
will be shown  
in the center of the softkey bar. The next character will be capitalized and  
then return to the previous input mode afterwards. Double click CAP until  
is shown in the center of the softkey bar to enter all characters  
in the uppercase. Double click CAP again to return to lowercase mode.  
To change to numeric input mode, press ALT and  
will be shown in the  
center of the softkey bar. The next character will be a numeric character  
and then return to the previous input mode afterwards. Double click ALT  
until  
is shown in the center of the softkey bar to enter all characters  
as numbers. Double click ALT again to return to lowercase mode.  
Text entry tips  
Pressing SYM while in the text entry mode will show a chart of symbols.  
Use the NavKey to scroll though the options and press the SELECT  
softkey to insert the highlighted symbol (see Symbol table on page 39)  
or press SYM again to exit.  
Press SPACE/REDIAL to enter a space.  
Press the left or right NavKey  
or  
to move the cursor to the desired  
character and press DEL  
to delete the character.  
Press  
(Enter) to send the instant message.  
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36  
Getting to know the IS6110  
Chart of characters  
Use the keypad and the chart below to enter a name (up to 16 characters). Each press of a particular  
key causes characters to be displayed in the following order:  
Lowercase:  
Left softkey  
UP  
Right softkey  
OFF  
LEFT SELECT RIGHT  
DOWN  
TALK/FLASH  
q
w
s
e
d
r
f
t
y
h
b
u
j
i
o
l
p
a
g
v
k
DEL  
ALT  
z
x
c
n
m
$
ENTER  
CAP  
SYM  
SPACE  
SPEAKER  
Uppercase:  
Left softkey  
UP  
Right softkey  
OFF  
LEFT SELECT RIGHT  
DOWN  
TALK/FLASH  
Q
W
S
E
D
R
F
T
G
V
Y
H
B
U
J
I
O
L
P
A
K
M
DEL  
ALT  
Z
X
C
N
$
ENTER  
CAP  
SYM  
SPACE  
SPEAKER  
37  
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Getting to know the IS6110  
Chart of characters  
Numeric mode:  
Left softkey  
UP  
Right softkey  
OFF  
LEFT SELECT RIGHT  
DOWN  
TALK/FLASH  
#
1
4
7
2
5
3
6
9
(
/
)
:
!
_
;
-
+
@
*
DEL  
ALT  
8
?
,
.
%
ENTER  
CAP  
SYM  
SPACE  
SPEAKER  
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38  
Getting to know the IS6110  
Symbol table  
Pressing SYM while in text entry mode will generate a chart of different symbols as shown in the  
following table.  
~
\
`
[
^
]
&
{
¥
}
¦
|
£
>
¤
¢
«
»
<
=
Translated table  
See page 73 for instructions on Dialing alphanumeric phone numbers.  
Letters input  
A, B or C  
D, E or F  
Numbers translated  
2
3
4
5
6
7
8
9
G, H or I  
J, K or L  
M, N or O  
P, Q, R or S  
T, U or V  
W, X Y or Z  
39  
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Telephone settings  
Ringer  
In this menu, you can change the ringer melody and ringer volume. You can  
also record and play your own sound clips.  
Press the BACK  
softkey at anytime  
to return to the  
Ringer volume  
previous screen.  
To adjust the handset ringer volume:  
The ringer volume  
is the same for  
Home and VoIP  
calls.  
While in idle mode, press the VOL  
/
key on the side on the handset.  
Ringer  
-OR-  
Ringer Volume  
Ringer Melody  
Step 1: Press the MENU softkey from the idle screen.  
Step 2: Press the and/or NavKeys to choose Ringer, then  
press the SELECT softkey or the center NavKey/SELECT/  
Step 3: Press the up or down NavKey or to choose Ringer Volume,  
Play Sound Clips  
Record Sound Clip  
,
,
.
BACK  
SELECT  
then press the SELECT softkey or the center NavKey/SELECT/  
.
The current ringer volume will be played.  
Ringer Volume  
Step 4: Press the left or right NavKey  
or  
to adjust the volume. The  
volume level will be shown on the screen when adjusting. A sample  
of the volume level will be played at the same time. When the ringer  
volume is set to off (no highlighted volume bar is shown on the  
screen), no sample volume will be played and Ringer Off will be  
displayed on the screen.  
BACK  
SELECT  
Step 5: Press the SELECT softkey or the center NavKey/SELECT/ . A  
confirmation tone will sound.  
Step 6: The ringer off icon  
will be displayed while in the main idle screen  
if the ringer volume is set to off.  
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40  
Telephone settings  
Ringer melody  
In this menu, you can listen to the ringer melodies and set different ringer  
melodies for the incoming Home and VoIP calls.  
Step 1: Press the MENU softkey from the idle screen.  
Step 2: Press the  
press the SELECT softkey or the center NavKey/SELECT/  
Step 3: Press the up or down NavKey or to choose a Ringer Melody,  
then press the SELECT softkey or the center NavKey/SELECT/  
Step 4: To set the ringer melody for incoming Home calls, press the up or  
,
,
and/or  
NavKeys to choose Ringer then  
.
Ringer  
Ringer Volume  
.
Ringer Melody  
Play Sound Clips  
Record Sound Clip  
down NavKey  
or  
to choose HOME Ringer Melody.  
-OR-  
To set the ringer melody for VoIP incoming calls, press the up or  
down NavKey or to choose VoIP Ringer Melody.  
Step 5: Press the SELECT softkey or the center NavKey/SELECT/  
Step 6: A list of ringer melodies will be shown. The selected ringer melody  
has a check beside it and the melody currently playing is shown in  
larger/bold text.  
BACK  
SELECT  
Ringer Melody  
.
HOME Ringer Melody  
VoIP Ringer Melody  
Step 7: Press the up or down NavKey or to choose a melody and press  
the SELECT softkey or the center NavKey/SELECT/ to confirm.  
The screen will display Choice saved.  
BACK  
SELECT  
PSTN Ringer Melody  
Melody 1  
Melody 2  
Melody 3  
Melody 4  
Riff Rock  
Change Up!  
BACK  
SELECT  
41  
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Telephone settings  
Play or delete sound clips  
In this menu, you can play and delete musical ringers and sound clips using  
the microphone or audio cable.  
If the sound  
clip has a lock  
symbol beside  
it, this sound  
clip is protected  
and cannot be  
deleted.  
Step 1: Press the MENU softkey from the idle screen.  
Step 2: Press the  
press the SELECT softkey or the center NavKey/SELECT/  
Step 3: Press the up or down NavKey or to choose Play Sound Clips,  
,
,
and/or  
NavKeys to choose Ringer, then  
.
Ringer  
Ringer Volume  
Ringer Melody  
then press the SELECT softkey or the center NavKey/SELECT/  
.
A list of sound clip(s) will be shown on the screen.  
Play Sound Clips  
Record Sound Clip  
Step 4: The selected sound clip will be played. The volume can be adjusted  
by pressing the VOL  
/
on the side of the handset when the  
sound clip is played.  
BACK  
SELECT  
Step 5: Press the up or down NavKey  
sound clip(s).  
Step 6: To delete a sound clip, press the DELETE softkey while the desired  
sound clip is highlighted. The screen will display Are you sure you  
want to delete the sound clip?. Press the Yes softkey to confirm,  
or the No softkey to return to the previous screen.  
or to scroll through the list of  
Play Sound Clips  
Riff Rock  
Change Up!  
R&B  
Deep Beat  
Catwalkin  
Sunsplash  
BACK  
DELETE  
You can create more space for recording your own sound clips by deleting  
other sound clips. Once a sound clip has been deleted, it cannot be recovered.  
However, you can find additional sound clips including those preset in the  
handset on the enclosed CD-ROM, see Record sound clips on page 43  
for details.  
Play Sound Clips  
Are you sure you  
want to delete the  
sound clip?  
YES  
NO  
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42  
Telephone settings  
Record sound clips  
You can record your own sound clip to use as a ringer through the handset microphone or the audio  
cable provided with the IS6110. The maximum recording time for each sound clip is 15 seconds.  
The enclosed VTech IS6110 CD-ROM software also provides sample sound clips for use. Insert the  
CD-ROM into your computer and screen a below will be displayed. Click the Browse the CD for  
additional ringers button and a sample sound clips window will be displayed (screen b below). All the  
sound clips preset in the handset have been stored in the folder named Preset Clips and the others are  
the additional sound clips provided for use. Use a music player to play sound clips on your computer  
and follow the instructions on the next page to record and save sound clips to your telephone.  
a:  
b:  
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Telephone settings  
Record sound clips  
To record a sound clip using the handset microphone:  
Step 1: Press the MENU softkey from the idle screen.  
If there is an  
incoming call  
while recording  
a sound clip,  
recording will stop  
automatically.  
You can exit  
the recording  
procedure  
Step 2: Press the  
,
,
and/or  
NavKeys to choose Ringer, then  
press the SELECT softkey or the center NavKey/SELECT/  
.
Step 3: Press the up or down NavKey  
or  
to choose Record Sound  
Clip, then press the SELECT softkey or  
Ringer  
the center NavKey/SELECT/  
.
Ringer Volume  
Ringer Melody  
Play Sound Clips  
Record Sound Clip  
Step 4: Press the up or down NavKey  
or  
to choose Using  
Microphone.  
anytime by  
Step 5: Press the SELECT softkey or the center NavKey/SELECT/  
.
pressing OFF.  
The screen  
The screen will display Record after the tone and a tone will be  
played.  
(Proceed to Step 7 on the next page)  
BACK  
SELECT  
will display  
Recording  
deleted and the  
sound clip will not  
be saved.  
Record Sound Clip  
Using Microphone  
Using Audio Cable  
-OR-  
Remaining record time:  
2:54  
To record a sound clip using the audio cable:  
Step 1: Using the audio cable provided, plug the small end into the headset  
jack on the side of the handset (beneath the small rubber flap) and  
BACK  
SELECT  
plug the large end into an audio port  
on your computer. Open a  
Record Sound Clip  
music player (e.g. Window Media player, Realplayer or iTunes) and  
play a song on the computer. The sound will be transmitted through  
the speaker of the handset.  
Record after the tone  
Step 2: Press the MENU softkey from the idle screen of the handset.  
Step 3: Press the  
,
,
and/or  
NavKeys to choose Ringer then  
press the SELECT softkey or the center NavKey/SELECT/  
.
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44  
Telephone settings  
Record Sound Clip  
Using Microphone  
Using Audio Cable  
Record sound clips  
To record a sound clip using the audio cable:  
The maximum  
record time for  
each ringer is 15  
seconds.  
Step 4: Press the up or down NavKey  
Clip, then press the SELECT softkey or  
the center NavKey/SELECT/  
or  
to choose Record Sound  
Remaining record time:  
2:54  
.
Step 5: Press the up or down NavKey or to choose UsingAudioCable.  
Press the SELECT softkey or the center NavKey/SELECT/ . The  
screen will display Insert audio cable into headset jack. Press  
RECORD to start.  
BACK  
SELECT  
Record Sound Clip  
Insert audio cable  
into headset jack.  
Step 6: Press the RECORD softkey to start recording.  
Step 7: The screen will then display Recording... to indicate the recording Press RECORD to start.  
is in progress.  
Step 8: Press the STOP softkey to stop recording or the telephone will stop  
RECORD  
recording automatically when it has exceeded its recording time for  
Record Sound Clip  
a single sound clip, and Recording completed will be displayed on  
the screen.  
Step 9: To playback the sound clip recorded, press the PLAY softkey.  
Recording completed  
-OR-  
To save the sound clip, press the SAVE softkey. Use the keypad  
to enter the name of the sound clip in the box and press the SAVE  
SAVE  
PLAY  
softkey. The screen will display Sound clip saved. It will then return  
to the Record Sound Clip screen and the remaining record time will  
be shown. The recorded sound clip will be displayed at the bottom  
of the list on the Play Sound Clips screen.  
Record Sound Clip  
Enter Clip Name  
Morning  
-OR-  
To discard the sound clip, press OFF.  
SAVE  
45  
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Telephone settings  
Display  
In this menu you can change the wallpaper, color scheme and LCD brightness  
of the telephone.  
Wallpaper  
The handset is preset with a background picture (wallpaper) that will be  
displayed when the handset is in the idle screen. To choose a different  
wallpaper:  
Display  
Wallpaper  
Color Scheme  
LCD Brightness  
Step 1: Press the MENU softkey on the main idle screen.  
Step 2: Press the  
press the SELECT softkey or the center NavKey/SELECT/  
Step 3: Press the up or down NavKey or to choose Wallpaper, then  
,
,
and/or  
NavKeys to choose Display, then  
.
press the SELECT softkey or the center NavKey/SELECT/ . The  
BACK  
SELECT  
current wallpaper will be displayed.  
Wallpaper  
Step 4: Press the left or right NavKey  
or  
to scroll through the list of  
wallpaper then press the SELECT softkey or the center NavKey/  
SELECT/ to set the selected picture as wallpaper.  
Step 6: Press the BACK softkey to return to the previous screen, or press  
OFF to return to the idle screen. The selected wallpaper will be  
displayed on the idle screen.  
BACK  
SELECT  
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46  
Telephone settings  
Color scheme  
The color of the handset screen can be changed to different color schemes.  
To set the color scheme:  
Step 1: Press the MENU softkey on the main idle screen.  
Step 2: Press the  
press the SELECT softkey or the center NavKey/SELECT/  
Step 3: Press the up or down NavKey or to choose Color Scheme,  
,
,
and/or  
NavKeys to choose Display then  
.
Display  
Wallpaper  
then press the SELECT softkey or the center NavKey/SELECT/  
.
A list of color schemes will be shown.  
Color Scheme  
LCD Brightness  
Step 4: Press the up or down NavKey  
or  
to scroll through the color  
schemes and the highlighted color scheme will be shown on the  
screen accordingly.  
BACK  
SELECT  
Step 5: Press the SELECT softkey or the center NavKey/SELECT/ to  
confirm, and the selected color scheme will be displayed on the  
handset.  
Color Scheme  
Color Scheme 1  
Color Scheme 2  
Color Scheme 3  
Color Scheme 4  
Color Scheme 5  
BACK  
SELECT  
47  
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Telephone settings  
LCD Brightness  
The brightness of handset’s screen can be adjusted to suit different lighting  
conditions. To change the brightness of the handset screen:  
Step 1: Press the MENU softkey from the idle screen.  
Step 2: Press the  
press the SELECT softkey or the center NavKey/SELECT/  
Step 3: Press the up or down NavKey or to choose LCD Brightness,  
,
,
and/or  
NavKeys to choose Display, then  
.
Display  
then press the SELECT softkey or the center NavKey/SELECT/  
.
Wallpaper  
The current level of LCD brightness will be shown on the screen.  
Color Scheme  
LCD Brightness  
Step 4: Press the left or right NavKey  
or  
to adjust the level of LCD  
brightness. The level of LCD brightness will be shown when  
adjusting.  
BACK  
SELECT  
Step 5: Press the SELECT softkey to confirm, and the level of LCD brightness  
LCD Brightness  
will be displayed on the screen.  
BACK  
SELECT  
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48  
Telephone settings  
Settings  
In this menu you can change the clock setting, key tone and IM alert tone of  
the telephone. You can remove the VMWI indicator  
manually if it is on  
when you do not have voicemail messages. You can also reset the telephone  
settings back to the defaults.  
Clock setting  
By default, the telephone clock is set by the clock of the computer it is  
connected to by the USB cord. You can choose to have the telephone clock  
set by the next incoming call if you subscribe to the caller ID service (refer to  
Caller ID operation on page 80), or you may set the clock manually.  
To synchronize the telephone clock with the computer or caller ID:  
Step 1: Press the MENU softkey from the idle screen.  
Settings  
Clock Setting  
Key Tone  
IM Alert Tone  
Keypad Backlight  
Clear Voice Mail  
Default Settings  
BACK  
SELECT  
Step 2: Press the  
press the SELECT softkey or the center NavKey/SELECT/  
Step 3: Press the up or down NavKey or to choose Clock Setting,  
,
,
and/or  
NavKeys to choose Settings, then  
Settings  
Clock Setting  
Key Tone  
IM Alert Tone  
Keypad Backlight  
.
then press the SELECT softkey or the center NavKey/SELECT/  
.
Step 4: To synchronize with the computer, press the up or down NavKey  
PC  
CID  
Manual  
Clear Voice Ma
Default Setting
or  
to choose PC, and press the SELECT softkey or the center  
NavKey/SELECT/ . The telephone clock will be synchronized with  
BACK  
SELECT  
the computer connected to automatically.  
-OR-  
To synchronize with caller ID, press the up or down NavKey  
to choose CID, and then press the SELECT softkey or the center  
NavKey/SELECT/ . The telephone clock will synchronize with the  
caller ID after the first incoming call with caller ID information.  
Settings  
Clock Setting  
Key Tone  
IM Alert Tone  
Keypad Backlight  
or  
PC  
CID  
Manual  
Clear Voice Ma
Default Setting
BACK  
SELECT  
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Telephone settings  
Clock setting  
To set the clock manually:  
Step 1: Press the MENU softkey from the idle screen.  
If you enter an  
invalid time (e.g.  
27:76), the entry  
will not be saved.  
Only the 12-hour  
clock format is  
accepted in the  
clock setting.  
Step 2: Press the  
press the SELECT softkey or the center NavKey/SELECT/  
Step 3: Press the up or down NavKey or to choose Clock Setting,  
then press the SELECT softkey or the center NavKey/SELECT/  
Step 4: Press the up or down NavKey or to choose Manual, then press  
,
,
and/or  
NavKeys to choose Settings, then  
.
.
Settings  
Clock Setting  
Key Tone  
the SELECT softkey or the center NavKey/SELECT/ . The current  
time will be displayed.  
IM Alert Tone  
Keypad Backlight  
Clear Voice Mail  
Default Settings  
Step 5: Press the up or down NavKey  
or  
to adjust the number by  
increments of 1 while the field is highlighted.  
BACK  
SELECT  
-OR-  
Settings  
Clock Setting  
Key Tone  
Use the keypad (see Chart of characters on page 37) to enter the  
time directly.  
IM Alert Tone  
Keypad Backlight  
Step 6: Press the left or right NavKey  
or  
to move the cursor to the next  
field.  
PC  
CID  
Manual  
Clear Voice Ma
Default Settin
Step 7: Repeat Steps 5-6 until the field of AM/PM is highlighted. Press the  
up or down NavKey or to choose between AM or PM.  
BACK  
SELECT  
Step 8: While the time is correct, press the SAVE softkey or  
Manual Clock Input  
the center NavKey/SELECT/ to confirm.  
07:11 PM  
BACK  
SAVE  
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50  
Telephone settings  
Key tone  
The key tone is set to off by default. When the key tone is on, the handset  
will beep with each key press. To change the key tone setting:  
Step 1: Press the MENU softkey from the idle screen.  
Step 2: Press the  
press the SELECT softkey or the center NavKey/SELECT/  
Step 3: Press the up or down NavKey or to choose Key Tone, then  
press the SELECT softkey or the center NavKey/SELECT/  
Step 4: Press the up or down NavKey or to choose On or Off, and  
,
,
and/or  
NavKeys to choose Settings, then  
.
Settings  
Clock Setting  
.
Key Tone  
IM Alert Tone  
Keypad Backlight  
press the SELECT softkey or the center NavKey/SELECT/ to  
confirm.  
Clear Voice Mail  
Default Settings  
BACK  
SELECT  
Settings  
Clock Setting  
Key Tone  
IM Alert Tone  
Keypad Backlight  
Clear Voice Mail  
Default Setting
On  
Off  
BACK  
SELECT  
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Telephone settings  
IM alert tone  
IM alert tone is turned off by default. When the IM alert tone is on, the handset  
will beep when there is an incoming instant message. To change the IM alert  
tone setting:  
Step 1: Press the MENU softkey from the idle screen.  
Step 2: Press the  
press the SELECT softkey or the center NavKey/SELECT/  
Step 3: Press the up or down NavKey or to choose IM Alert Tone,  
then press the SELECT softkey or the center NavKey/SELECT/  
Step 4: Press the up or down NavKey or to choose On or Off, and  
,
,
and/or  
NavKeys to choose Settings, then  
.
Settings  
Clock Setting  
Key Tone  
.
IM Alert Tone  
Keypad Backlight  
press the SELECT softkey or the center NavKey/SELECT/  
confirm.  
to  
Clear Voice Mail  
Default Settings  
BACK  
SELECT  
Settings  
Clock Setting  
Key Tone  
IM Alert Tone  
Keypad Backlight  
Clear Voice Mail  
Default Setting
On  
Off  
BACK  
SELECT  
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52  
Telephone settings  
Keypad backlight  
By default, the keypad backlight is turned on. To improve battery life during  
instant messaging, you might want to turn the backlight off. To change the  
backlight setting:  
Step 1: Press the MENU softkey from the idle screen.  
Step 2: Press the  
press the SELECT softkey or the center NavKey/SELECT/  
Step 3: Press the up or down NavKey or to choose Keypad Backlight,  
then press the SELECT softkey or the center NavKey/SELECT/  
Step 4: Press the up or down NavKey or to choose On or Off, and  
,
,
and/or  
NavKeys to choose Settings, then  
.
Settings  
Clock Setting  
.
Key Tone  
IM Alert Tone  
Keypad Backlight  
Clear Voice Mail  
Default Settings  
press the SELECT softkey or the center NavKey/SELECT/  
to  
confirm.  
BACK  
SELECT  
Settings  
Clock Setting  
Key Tone  
IM Alert Tone  
Keypad Backlight  
Clear Voice Mail  
Default Setting
On  
Off  
BACK  
SELECT  
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Telephone settings  
Clear voice mail  
If you subscribe to the voicemail service provided by your local telephone  
company and you have a new voicemail message, the VMWI icon  
will  
be displayed on the screen. Please contact your local telephone company  
for more information about voicemail service. To manually remove the VMWI  
indication:  
Step 1: Press the MENU softkey from the idle screen.  
Settings  
Clock Setting  
Key Tone  
Step 2: Press the  
press the SELECT softkey or the center NavKey/SELECT/  
Step 3: Press the up or down NavKey or to choose Clear Voice Mail,  
then press the SELECT softkey or the center NavKey/SELECT/  
Step 4: Press the up or down NavKey or to choose Yes and press  
the SELECT softkey or the center NavKey/SELECT/ to confirm.  
The VMWI icon will disappear from the idle screen. Press the  
,
,
and/or  
NavKeys to choose Settings then  
.
IM Alert Tone  
Keypad Backlight  
Clear Voice Mail  
Default Settings  
.
BACK  
SELECT  
Settings  
Clock Setting  
Key Tone  
No softkey to return to the previous screen.  
IM Alert Tone  
Clearing the VMWI only turns off the indicator; it does not delete the voicemail  
message(s). Use this feature when the telephone indicates there is voicemail  
when you have none, or you have accessed your voicemail from a different  
telephone line (while away from home). If there actually is a new voicemail  
message, your local telephone company will continue to send the signal which  
turns the indicator back on.  
Keypad Backlight  
Clear Voice Mail  
Default Setting
Yes  
No  
BACK  
SELECT  
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54  
Telephone settings  
Default settings  
Telephone default settings including handset volume, headset volume,  
speakerphone volume, ringer volume, ringer melody for Home calls, ringer  
melody for VoIP calls, key tone, IM alert tone, keypad backlight, wallpaper,  
color scheme, LCD brightness, clock setting, real time clock, VMWI and redial  
records can be reset to the default values in this menu (see the next page  
for the default values). To reset the telephone settings:  
Directory and call  
log entries will  
not be deleted  
when the default  
settings are  
restored.  
Settings  
Clock Setting  
Key Tone  
Step 1: Press the MENU softkey from the idle screen.  
Step 2: Press the  
press the SELECT softkey or the center NavKey/SELECT/  
Step 3: Press the up or down NavKey or to choose Default Settings,  
then press the SELECT softkey or the center NavKey/SELECT/  
,
,
and/or  
NavKeys to choose Settings, then  
IM Alert Tone  
Keypad Backlight  
Clear Voice Mail  
Default Settings  
.
.
BACK  
SELECT  
Step 4: The screen will display Are you sure you want to restore the  
Default Settings  
Are you sure you  
default settings?  
Step 5: Press the Yes softkey to confirm and the telephone settings will  
be reset to the default values listed in Default setting table on the  
next page. Press the No softkey to cancel.  
want to restore the  
default settings ?  
YES  
NO  
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Telephone settings  
Default settings table  
Parameter  
Default values  
Level 3  
Level 2  
Level 5  
Level 6  
Melody #1  
Melody #2  
OFF  
Handset volume  
Headset volume  
Speakerphone volume  
Ringer volume  
Melody for Home call  
Melody for VoIP call  
Key tone  
IM alert tone  
OFF  
Keypad backlight  
Wallpaper  
ON  
Color scheme  
LCD brightness  
Clock setting  
Real time clock  
VMWI  
Color scheme 1  
Level 4  
Synchronized with PC  
12:00 AM  
Cleared  
Redial records  
Cleared  
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56  
Messenger  
This menu allows you to send instant messages to the people on your IM  
buddy list. To access the messenger:  
Step 1: Press the MENU softkey from the idle screen.  
The name  
associated with  
the profile you are  
logged into will  
show on the title  
bar.  
Step 2: Press the  
,
,
and/or  
NavKeys to choose Messenger, then  
press the SELECT softkey or the center NavKey/SELECT/  
-OR-  
Press the MSNGR softkey to access the messenger directly while  
in the idle screen.  
.
Even if you  
change the  
Step 3: The buddy status window will be displayed on the screen. Press  
nickname for any  
of your buddies in  
messenger, only  
the display name  
of the buddy will  
be shown on the  
IM buddy list of the  
IS6110 phone.  
The ONLINE tab  
will be displayed  
by default after  
you login to the  
messenger. If  
there is a chat  
activity, the  
the left or right NavKey  
or  
to choose from different tabs.  
Buddy status window  
MSNGR  
MENU  
7:15 PM  
The buddy status window is divided into four tabs including ACTIVE CHAT  
WINDOW  
, ONLINE  
, OFFLINE  
, and STATUS  
. The buddy  
names are displayed alphabetically.  
The names of the buddies with unread instant messages or Internet voice  
calls will be put at the top of the list in the active chat window.  
Shirley  
Active chat window  
If there are any active or pending chats or voice calls with a buddy, the name  
of the buddy will be shown in this window. If there is an unread message  
ACTIVE CHAT WINDOW  
Susan Smith  
or an Internet voice call,  
buddy respectively.  
or  
will be shown in front of the name of the  
ACTIVE CHAT  
WINDOW tab will  
be displayed after  
logging in.  
CHAT  
CLOSE  
All the buddies in this window should also be in the ONLINE window.  
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Messenger  
Buddy status window  
Online  
Shirley  
A list of active (on-line) buddies will be displayed in this window. Instant  
messages (IM) and Internet voice calls (VoIP) can only be made to buddies  
currently on the ONLINE list.  
The status will be shown in front of the buddy name and on the STATUS tab.  
The wording used for the online status and the display of the status on the  
PC and the IS6110 phone are similar but not the same. See the following  
table for details.  
If the online  
ONLINE  
buddy list is too  
long, only part  
of the list can  
be shown. The  
rest of the list  
can be viewed  
by pressing the  
down NavKey  
to scroll through  
the list.  
The messenger  
screen will  
disappear from  
the screen  
automatically if  
you try to make  
a call or press  
OFF when using  
messenger, but  
the messenger  
still runs in the  
background.  
Jane Doe  
Joe  
Mary  
Susan Smith  
CHAT  
OPTIONS  
Setting  
Display of the buddy’s  
Display of your status  
on the STATUS tab  
status on the IS6110 phone  
PC  
IS6110 phone  
Online  
Online  
Busy  
[ONLINE]  
[BUSY]  
Busy  
[Busy]  
[Idle]  
[Idle]  
[Idle]  
[Idle]  
Be right back  
Away  
Be Right Back  
Away  
[BE RIGHT BACK]  
[AWAY]  
On the phone  
Out to lunch  
Appear offline  
On Phone  
Go To Lunch  
Invisible  
[ON PHONE]  
[GO TO LUNCH]  
[INVISIBLE]  
The buddy will be shown  
only in the OFFLINE tab  
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58  
Messenger  
Buddy status window  
Offline  
Shirley  
All of the offline buddies and buddies who have signed into the messenger  
service with Appear offline status will be displayed in this window. IM and  
VoIP calls cannot be sent to a buddy with offline status.  
OFFLINE  
Annie  
David  
John Ryan  
Peter  
OPTIONS  
Status  
Shirley  
Your IM status will be shown on the STATUS tab. See Online on page 58  
for details of status display. To change your IM status:  
STATUS [ONLINE]  
Step 1: While in the buddy status window, press the left or right NavKey  
Be Right Back  
Away  
On Phone  
Go To Lunch  
or  
or  
to choose the STATUS tab, press the up or down NavKey  
to choose your status.  
Online  
LOGOUT  
Step 2: Press the SELECT softkey or the center NavKey/SELECT/ . Your  
SELECT  
status will be shown next to STATUS.  
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Messenger  
Review instant messages  
Step 1: While in idle mode, the  
icon will be shown on the screen to  
The following  
remind you there is an unread IM. Press the MSNGR softkey to  
features are NOT  
supported by your  
IS6110 phone for  
MSN/WLM/AIM:  
Add/modify/  
remove buddies.  
Add/modify/  
remove groups.  
New buddy  
invitation.  
Receive or send  
access the messenger directly.  
Step 2: While in the ACTIVE CHAT WINDOW, press the up or down NavKey  
Shirley  
or  
to choose a desired buddy with the  
icon.  
ACTIVE CHAT WINDOW  
Susan Smith  
Step 3: Press the center NavKey/SELECT/ or the CHAT softkey to review  
the message.  
If you receive an instant message while on a call, the  
but there will be no audio alert. To check the message, end the call and go  
to the buddy list  
icon will be displayed  
CHAT  
CLOSE  
offline messages.  
Block buddy.  
Receive or send  
Emoticons.  
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60  
Messenger  
Send instant messages  
Step 1: Press the MENU softkey from the idle screen.  
Step 2: Press the  
,
,
and/or  
NavKeys to choose Messenger, then  
When there is  
an incoming or  
outgoing instant  
message from  
or to a buddy,  
the name of the  
buddy will be  
added in the  
ACTIVE CHAT  
WINDOW on the  
buddy list.  
The name of the  
buddy you are  
talking to will be  
shown on the title  
bar.  
press the SELECT softkey or the center NavKey/SELECT/  
.
-OR-  
Press the MSNGR softkey to access the messenger service directly  
while in the idle screen.  
Shirley  
Step 3: Press the left or right NavKey  
or  
to choose either ONLINE or  
ACTIVE CHAT WINDOW.  
ONLINE  
Step 4: Press the up or down NavKey  
or  
to choose the desired buddy,  
Jane Doe  
Joe  
Mary  
and press the CHAT softkey. A chat window of the selected buddy  
will be displayed. There is an input box at the bottom of the chat  
window.  
Susan Smith  
CHAT  
OPTIONS  
Step 5: Use the keypad to enter the message in the input box. Press ALT to  
change to numeric input mode, or press CAP to alternate between  
Susan Smith  
> Hi  
Susan Smith >  
Hello!  
uppercase or lowercase. Press the left or right NavKey  
or  
to  
move the cursor to the desired place and press DEL to delete the  
text.  
You cannot send  
messages to  
buddies who are  
OFFLINE.  
Step 6: After entering the message, press to send it and the sent message  
will be shown in the chat window. Press the up or down NavKey  
or  
to review the chat history.  
BUDDIES  
OPTIONS  
Step 7: To return to the buddy list without ending your chat, press the  
BUDDIES softkey. To return to an active chat window, press the up  
or down NavKey  
the CHAT softkey.  
or  
to highlight the desired buddy, and press  
-OR-  
To end your chat session and return to the buddy list, press the  
OPTIONS softkey, and press the up or down NavKey  
choose Close. Press the SELECT softkey or  
or  
to  
the center NavKey/SELECT/  
.
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Messenger  
Susan Smith  
> Hi  
Susan Smith >  
Hello!  
Incoming Home call while using IM in messenger  
While in the chat window, if there is an incoming Home telephone call, the  
messenger screen will disappear. The telephone will ring and the screen  
will display Incoming call. If you subscribe to the caller ID service from your  
telephone company, the caller ID information will be displayed.  
While in the chat  
window, if there  
is an incoming  
Home call and  
VoIP call at the  
same time, only  
the incoming  
Press  
/FLASH or the ANSWER softkey to answer the call. Press  
BUDDIES  
OPTIONS  
/SPEAKER if you want to answer using the speakerphone.  
Home call will  
be displayed  
on the screen;  
the VoIP call  
Incoming Call  
will be declined  
automatically.  
But if the Home  
call is answered  
before the VoIP  
call is cancelled  
by the buddy, the  
VoIP call will be  
displayed.  
ANSWER  
IGNORE  
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Messenger  
Accept an incoming VoIP call  
While in the idle screen and there is an incoming VoIP call, the handset  
will ring and the screen will display the name of the caller.  
If you receive  
Susan Smith  
is calling  
two or more VoIP  
calls at the same  
time, only the  
first call will be  
accepted. The  
remaining call(s)  
will be rejected  
automatically.  
After you accept  
an incoming VoIP  
call, it may take a  
few seconds for  
the call to connect  
so that you can  
hear the caller.  
-
-
Press the ACCEPT softkey or  
Press the MUTE softkey or OFF to mute the ringer.  
/SPEAKER to accept the call.  
While in the ACTIVE CHAT WINDOW, an audio alert will sound and the  
name of the caller will be displayed. Press the up or down NavKey or  
to highlight the desired buddy with the icon.Press the ACCEPT softkey  
ACCEPT  
MUTE  
Shirley  
to accept the call, or press the DECLINE softkey to refuse the call.  
ACTIVE CHAT WINDOW  
Susan Smith  
While in the chat window, a VoIP call message will be displayed (e.g.  
Incoming call) when there is an incoming VoIP call from the same buddy.  
Press the ACCEPT softkey to accept the call and >Call answered will be  
displayed in the chat window. Press the DECLINE softkey to decline the  
call and >Call declined will be displayed in the chat window.  
The incoming VoIP call will continue to ring until you answer or the person  
who is calling you cancels the call. If you do not answer the incoming VoIP  
call and the buddy cancels the call, the system will send a new message  
ACCEPT  
DECLINE  
Susan Smith  
> Incoming call  
> Call answered  
to notify you that the VoIP call has been cancelled and an  
shown in front of the buddy’s name on the screen.  
icon will be  
The VoIP call will be declined if you try to make a call.  
BUDDIES  
OPTIONS  
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Messenger  
VoIP calling  
Step 1: Press the MENU softkey from the idle screen.  
Only the buddies  
in the ACTIVE  
CHAT WINDOW  
or ONLINE  
Step 2: Press the  
,
,
and/or  
NavKeys to choose Messenger,  
then press the SELECT softkey or the center NavKey/SELECT/  
-OR-  
Press the MSNGR softkey to access the messenger service directly  
while in the idle screen.  
.
section can  
receive VoIP calls.  
Shirley  
Allow for a few  
seconds from  
the time you  
buddy accepts  
the call for your  
conversation to  
begin.  
Step 3: Press the up or down NavKey to choose a buddy from the ACTIVE  
CHAT WINDOW or ONLINE tabs and press the CHAT softkey. A  
chat window will be displayed.  
ONLINE  
Jane Doe  
Joe  
Mary  
Susan Smith  
Step 4: Press the OPTIONS softkey, then press the up or down NavKey  
to choose VoIP. Press the SELECT softkey or  
CHAT  
OPTIONS  
the center NavKey/SELECT/  
.
If you do not  
Susan Smith  
answer or decline  
an incoming VoIP  
call the phone  
will continue to  
ring until the call  
is ended by the  
buddy who is  
Step 5: The chat window will display >Calling (name of the buddy). If you  
want to cancel the VoIP call, press the CANCEL softkey and >Call  
canceled will be displayed in the chat window.  
> Hi  
Step 6: The chat window will display >Call accepted when the buddy  
VoIP  
accepts your VoIP call. The speakerphone is used by default and  
is shown in the center of the softkey bar. Press  
to alternate between the speakerphone and handset mode. If a  
Close  
BACK  
SELECT  
/SPEAKER  
calling you.  
Shirley  
It takes longer for  
a VoIP call to be  
answered than a  
regular Home call.  
Please allow at  
least 4-10 rings for  
the buddy you are  
calling to answer.  
headset is plugged into the handset, it will change to headset mode  
ONLINE  
automatically and the  
icon will be displayed in the center of  
Jane Doe  
Joe  
Mary  
the softkey bar. A VoIP call icon  
name of the buddy.  
will also be shown next to the  
VoIP  
Info  
Susan Smith  
History  
BACK  
SELECT  
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Messenger  
Susan Smith  
> Hi  
VoIP calling  
Step 7: To mute the microphone during a conversation, press the MUTE  
> Calling Susan Smith  
softkey and the mute icon  
softkey bar. Press the UNMUTE softkey to resume normal  
conversation.  
will be shown in the center of the  
During a VoIP  
conversation,  
you can send  
or receive  
messages only  
with the buddy  
you are having a  
VoIP call.  
Step 8: To end the VoIP conversation, press the CANCEL softkey. The chat  
window will display >Call ended when either you or your buddy  
decline.  
MUTE  
CANCEL  
Susan Smith  
> Hi  
> Calling Susan Smith  
> Call accepted  
Step 9: Press the BUDDIES softkey to return to the buddy list.  
Allow for a few  
seconds from the  
time you accept  
the call for your  
conversation to  
begin.  
To end a VoIP  
call, press the  
CANCEL softkey  
to return to the  
chat screen or  
press OFF to  
return to the idle  
screen.  
While using MSN/WLM, you can only send instant messages but not VoIP  
calls to Yahoo! users.  
If you are using the speakerphone during a VoIP call and you press the  
/FLASH, the VoIP call will be canceled and you will go off hook on the  
Home phone line.  
MUTE  
CANCEL  
To switch between speakerphone to the earpiece while on a call, you must  
press  
/SPEAKER.  
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Messenger  
Susan Smith  
> Hi  
VoIP/IM call from buddy outside the current buddy chat  
window  
Susan Smith >  
Hello!  
For details on  
how to access  
the chat window,  
see Steps 1-4  
of Send instant  
messages on  
page 61.  
Step 1: While in the chat window, if there is an incoming VoIP or IM call  
from a different buddy, a blinking  
or  
icon and the name of  
the buddy will be displayed at the top of the screen to replace the  
current buddy name. The new buddy name will only appear for a  
few seconds and then return to the name of the current buddy.  
BUDDIES  
OPTIONS  
Mary  
Step 2: To exit the current chat window without ending the chat, press the  
> Hi  
Susan Smith >  
Hello!  
If there are  
BUDDIES softkey.  
-OR-  
To exit the current chat window and end the chat, press the  
multiple VoIP calls  
from different  
buddies, only the  
first call will be  
shown.  
If you receive  
more than one  
instant message  
from more than  
one buddy, only  
the most recent  
message will be  
shown.  
OPTIONS softkey, and press the up or down NavKey  
choose Close. Press the SELECT softkey or the center NavKey/  
SELECT/  
Step 3: The buddy status window will be displayed. Press the up or down  
NavKey or to choose the desired buddy with the or  
icon in the ACTIVE CHAT WINDOW.  
Step 4: While a buddy with VoIP call is highlighted, press the ACCEPT  
softkey to accept the call and >Call accepted will be displayed  
in a new chat window. Press the DECLINE softkey to decline the  
or  
to  
BUDDIES  
OPTIONS  
.
Shirley  
ACTIVE CHAT WINDOW  
Mary  
Susan Smith  
CHAT  
CLOSE  
call. You may press the up or down NavKey  
or  
to choose  
the previous buddy in the ACTIVE CHAT WINDOW and press the  
CHAT softkey to return to the previous chat window.  
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Messenger  
Mary  
Incoming Home call while on a VoIP call  
If there is an incoming Home call while you are on a VoIP call, the phone  
will not ring through the speaker. There will be an audio alert to alert you of  
the new Home call.  
> Call answered  
The screen will display Incoming call. If you subscribe to the caller ID service  
from your telephone company, the caller ID information will be displayed.  
BUDDIES  
OPTIONS  
Press  
/FLASH or the ANSWER softkey to answer the call and the  
VoIP call will end automatically.  
Pressing  
still be on the VoIP call.  
Press the IGNORE softkey or OFF to ignore the Home telephone call  
and return to the VoIP call.  
/SPEAKER will switch to speakerphone mode but you will  
Incoming Call  
ANSWER  
IGNORE  
If the incoming call is not answered, the phone will continue to ring until  
you press the IGNORE softkey or OFF.  
-OR-  
If you subscribe to voicemail through your telephone service provider,  
the call will go to your voicemail.  
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Messenger  
Incoming VoIP call while on a Home call  
While on a call and there is an incoming VoIP call, the name of the buddy will  
be displayed on the screen. The phone alert will not ring through the speaker.  
There will be an audio alert to notify you of the new VoIP call.  
Susan Smith  
is calling  
Press “ANSWER” to answer  
IV call and end phone call.  
Press the ANSWER softkey to answer the VoIP call and the Home call  
will end automatically.  
ANSWER  
IGNORE  
Press the IGNORE softkey to ignore the VoIP call and return to the Home  
call.  
If you do not answer an incoming VoIP call or press the IGNORE softkey, the  
phone will continue to ring until the call is ended by the buddy.  
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Messenger  
Simultaneous incoming Home call and VoIP call while  
on a Home call  
For details on  
how to access  
buddy status  
window, see  
steps 1 and 2 in  
Send instant  
messages on  
page 61.  
VoIP call comes first  
The following scenario will only happen if you subscribe to call waiting.  
If you are on a Home call and there is an incoming VoIP call, the name of the  
caller will be displayed on the screen with an audio alert on the handset. If, at  
the same time, there is an incoming Home call, the VoIP call will be discarded  
automatically. If you subscribe to the call waiting service, the caller ID of the  
Home call will be displayed on the screen with an audio alert on the handset.  
Susan Smith  
is calling  
Press “ANSWER” to answer  
IV call and end phone call.  
ANSWER  
IGNORE  
If you subscribe to the call waiting service, press  
/FLASH to answer the  
incoming Home call and put the current Home call on hold.  
Home call comes first  
The following scenario will only happen if you subscribe to call waiting.  
If you are on a Home call and there is an incoming call, the caller ID of the  
Home call will be displayed on the screen. An audio alert will also sound on  
the handset. Press  
/FLASH to answer the Home call and put the current  
Home call on hold. If a VoIP call comes in while the caller ID information is  
still shown on the screen, the name of the buddy will be displayed on the  
screen only after the caller ID display has disappeared. Press the ANSWER  
softkey to answer the VoIP call or press the IGNORE softkey to ignore the  
VoIP call and return to the Home call.  
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Messenger  
Multiple incoming VoIP calls while on a Home call  
If you are on a Home call and multiple VoIP calls come in, only the first VoIP  
call will be accepted and displayed on the screen with an audio alert on the  
handset. The rest of the VoIP calls will be declined automatically. Press the  
ANSWER softkey to accept the call, or press the IGNORE softkey to ignore  
the call and return the Home call. If the VoIP call is not answered, the phone  
will continue to ring until you press the IGNORE softkey or it is ended by the  
buddy.  
Susan Smith  
is calling  
Press “ANSWER” to answer  
IV call and end phone call.  
ANSWER  
IGNORE  
View buddy history  
Shirley  
Both the current and previous sessions of chat history for the selected buddy  
can be retrieved. The date and time of the chat history will be shown as well.  
All chat history is stored in your computer for up to six months.  
ONLINE  
Jane Doe  
Joe  
Mary  
VoIP  
Info  
Step 1: While in the buddy status window, press the left or right NavKey  
Susan Smith  
or  
to choose either the ONLINE or OFFLINE tab, and press the  
or to choose the desired buddy.  
History  
BACK  
SELECT  
up or down NavKey  
BUDDY HISTORY  
07-27-2007 11:57  
Shirley>  
Step 2: Press the OPTIONS softkey. Press the up or down NavKey  
or  
to choose History, and press the SELECT softkey or  
the center NavKey/SELECT/ . A history of the selected caller will  
be displayed.  
I will. But when shall we meet?  
07-27-2007 11:59  
Billy>  
Me too. Let’s meet at 42nd St. at 2 pm.  
07-27-2007 12:00  
Shirley>  
OK!  
Step 3: Press the up or down NavKey  
history.  
or  
to scroll through the  
BACK  
DELETE  
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Messenger  
BUDDY HISTORY  
07-27-2007 11:57  
Shirley>  
I will. But when shall we meet?  
07-27-2007 11:59  
Billy>  
Me too. Let’s meet at 42nd St. at 2 pm.  
07-27-2007 12:00  
Shirley>  
OK!  
Delete buddy history  
Step 1: Repeat Step 1-2 of View buddy history on page 70.  
The following  
Step 2: Press the DELETE softkey. All the chat history of the selected  
features are NOT  
supported by your  
IS6110 phone for  
MSN/Windows  
Live Messenger  
or AOL Instant  
Messenger:  
Add/modify/  
remove buddies.  
Add/modify/  
remove groups.  
New buddy  
invitation.  
Receive or send  
offline messages.  
Block buddy.  
buddy will be removed.  
View buddy information  
BACK  
DELETE  
From this menu you can access email information for your buddies.  
BUDDY INFORMATION  
Display Name  
Susan Smith  
Step 1: Repeat Step 1 of View buddy history on page 70.  
Step 2: Press the OPTIONS softkey. Press the up or down NavKey  
or  
to choose Info, and press the SELECT softkey or the center  
NavKey/SELECT/ . The email address of the selected buddy will  
be displayed.  
Login Name  
You can only edit buddy information from MSN/WLM/AIM program on your  
computer.  
BACK  
Logout MSN/WLM/AIM  
Step 1: While in the buddy status window, press the left or right NavKey  
or  
to choose the STATUS tab.  
Step 2: Press the LOGOUT softkey.  
Receive or send  
Emoticons.  
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Telephone operation  
Messenge  
Shift-L  
Menu  
Making calls on the Home line  
To make a regular telephone call, press  
a dial tone, then dial the number.  
/FLASH and confirm you hear  
-OR-  
To use the speakerphone, press  
To predial (preview numbers before dialing), enter the numbers first. If you  
/SPEAKER, then dial the number.  
make a mistake while entering the numbers, press DEL  
to backspace  
and delete the number(s).  
After entering the number, press  
-OR-  
To predial then use the speakerphone, dial the numbers first, then press  
/FLASH.  
/SPEAKER.  
While you are on a call, the screen displays the elapsed time of the call (in  
hours, minutes and seconds) and the telephone number dialed.  
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Telephone operation  
Dialing alphanumeric phone numbers  
While entering a phone number in the pre-dial mode (preview numbers before dialing) or in the directory,  
the keypad is in numeric input mode by default and  
is shown in the center of the softkey bar. To  
enter a phone number that has letters (for example a plumbing company’s phone number might be:  
555-PLUMBER):  
Step 1: Press CAP and  
be an uppercase letter and then it will return to the numeric input mode.  
-OR-  
Double click CAP until  
will be shown in the center of the softkey bar. The next character will  
is shown in the center of the softkey bar to enter multiple  
characters as uppercase letters. Double click ALT until  
is shown in the center of the  
softkey bar to return to the numeric mode.  
To insert a pause, press the PAUSE softkey.  
Step 2: When you press  
/FLASH, the letter(s) will be converted into numbers before being dialed  
and stored in the redial log. For example: 555-PLUMBER will be converted to 555-758-  
6237.  
When you press...  
This number will be dialed and stored..,  
A, B or C  
D, E or F  
G, H or I  
2
3
4
5
6
7
8
9
J, K or L  
M, N or O  
P, Q, R or S  
T, U or V  
W, X, Y, or Z  
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Telephone operation  
Receiving calls on the Home line  
When the telephone is ringing, press  
/FLASH or the ANSWER softkey  
When the  
telephone is  
ringing, press  
the OFF or  
MUTE softkey to  
silence the ringer  
temporarily and  
the ringer off icon  
will be shown  
to answer the call. Press  
speakerphone.  
After you answer the call, the screen displays the elapsed time of the call. If  
you subscribe to the caller ID service, see page 80 for caller ID information.  
/SPEAKER if you want to answer using the  
Incoming Call  
ANSWER  
MUTE  
Ending calls on the Home line  
While on a call, press OFF to end the call. After a call ends, the screen will  
show Ended and the duration of the call in hours, minutes and seconds.  
on the screen.  
The ringer will ring  
normally with the  
next incoming call.  
Speakerphone operation  
The speakerphone provides you a hands-free option while on a call. During  
a call, press  
/SPEAKER to alternate between speakerphone and normal  
will be shown in the center of the  
handset use. The speakerphone icon  
softkey bar while the speakerphone is in use.  
Mute  
The mute function is used to silence the microphone during a conversation.  
You will be able to hear the caller, but the caller will not be able to hear you  
until you press the UNMUTE softkey to resume the conversation. When you  
hang up, this feature will be canceled.  
To mute or unmute the microphone:  
During a call, press the MUTE softkey to mute the microphone and the mute  
icon  
will be shown in the center of the softkey bar. Press the UNMUTE  
softkey to resume normal conversation.  
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Telephone operation  
Volume  
You can adjust the listening volume from the handset or headset/speaker  
volume during a call.  
While on a call using the handset, headset or speakerphone, press  
The volume  
settings of the  
handset, headset  
or speakerphone  
are stored  
separately, so  
changing one  
of them will not  
affect the others.  
VOL  
/
to adjust the listening volume and a volume bar will be displayed  
on the screen.  
After adjusting the volume, the volume bar will be displayed for a few seconds  
and the volume level will be saved automatically.  
Find handset  
While the phone  
is idle, pressing  
This feature allows the telephone base to page the handset.  
Press FIND HANDSET on the telephone base, and the handset will ring  
and the screen on the handset will display ***Paging***.  
To stop paging, press FIND HANDSET again on the telephone base, or  
press the STOP softkey on the handset.  
the VOL  
/
key will adjust the  
ringer volume.  
To mute the sound of paging, press the MUTE softkey or OFF on the  
handset.  
Options  
Mute  
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Telephone operation  
Redial  
800-268-5275  
62-2222  
Redial  
The telephone automatically saves the five most recently dialed numbers in the  
redial list. If there are more than five calls, the oldest entry is deleted to make  
room for the new call. Entries are displayed from the newest to the oldest. The  
most recently called number will be highlighted. You can review or redial the  
numbers on the redial list, or save the numbers into the directory.  
DELETE  
SAVE  
To review and dial a redial entry, press SPACE/REDIAL on the handset  
and press the up or down NavKey  
a number you wish to dial. Press  
the call.  
or  
to review the entries or choose  
/FLASH or  
/SPEAKER to make  
To save a redial entry into the directory, press SPACE/REDIAL on the  
handset and press the up or down NavKey or to choose a desired  
entry to save into the directory. Press the SAVE softkey and you will be  
directed to the directory screen, see Steps 3-5 in Edit a directory entry  
section on page 79 for details.  
To delete a redial entry, press SPACE/REDIAL on the handset and press  
the up or down NavKey  
or  
to choose the desired entry to delete.  
Press the DELETE softkey.  
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Telephone operation  
Directory  
Directory is a phonebook for storing names and telephone numbers. It can store  
up to 50 entries, with each entry consisting of up to 32 digits and 16 characters.  
A distinct picture and ringer melody can be assigned to each entry.  
Entries are sorted alphabetically, and names beginning with numbers are listed  
first. An alphabetical search can be done after entering the directory.  
Press the BACK  
softkey anytime  
to return to the  
previous screen  
without saving.  
Editing or storing  
in the directory  
is automatically  
cancelled when  
there is an  
Directory  
Search  
Add  
Add a new entry in the directory  
Step 1: Press the MENU softkey from the idle screen.  
Step 2: Press the  
press the SELECT softkey or the center NavKey/SELECT/  
Step 3: Press the up or down NavKey or to choose Add, then press  
the SELECT softkey or the center NavKey/SELECT/  
,
,
and/or  
NavKeys to choose Directory, then  
.
incoming call.  
.
See page 73 for  
instructions on  
how to enter an  
alphanumeric  
phone number.  
BACK  
SELECT  
Step 4: A blank directory will be displayed and the name will be highlighted.  
Use the keypad to enter the name (see Chart of characters on page  
37). When you enter a name, the handset will automatically display  
the first character of first word in the uppercase. Double click CAP  
Directory  
Name: <Enter name>  
Num: <Enter number>  
Duplicated  
until  
is shown in the center of the softkey bar if you want all  
Picture: Empty  
number will be  
displayed if you  
try to save the  
telephone number  
which has already  
been stored in the  
directory,  
characters to be uppercase.  
Step 5: Press the down NavKey  
Ringer: PSTN Ringer Melody  
BACK  
to move down to enter the number  
field.  
Directory  
Step 6: Use the keypad to enter the telephone number. Press the down  
NavKey to move down to set the picture and ringer melody, or  
Name: Jane Doe  
Num:  
555-1234  
press the SAVE softkey to save the entry with no picture and the  
default ringer melody.  
Picture:  
Step 7: While setting either the picture or ringer melody, press the left or  
Ringer: Home Ringer Melody  
right NavKey  
Step 8: After all the settings are entered, press the SAVE softkey or  
the center NavKey/SELECT/  
or  
to scroll through the available options.  
BACK  
SAVE  
.
77  
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Telephone operation  
Search and review a directory entry  
Step 1: Press the MENU softkey from the idle screen.  
Step 2: Press the  
press the SELECT softkey or the center NavKey/SELECT/  
Step 3: Press the up or down NavKey or to choose Search, then  
,
,
and/or  
NavKeys to choose Directory, then  
Press OFF to  
return to the idle  
screen.  
.
press the SELECT softkey or the center NavKey/SELECT/  
.
-OR-  
Directory  
Press the up NavKey  
the main idle screen.  
to access the directory directly while in  
Search  
Add  
Step 4: A list of directory listings will be displayed. Press the up or down  
NavKey  
or  
to choose the desired entry to review.  
-OR-  
BACK  
SELECT  
Press the keypad (A-Z) to start a quick name search to find the  
desired entry.  
Step 5: Press the OPTIONS softkey and press the up or down NavKey  
Directory  
Jane Doe  
Joe Wong  
or  
to choose View. Press the SELECT softkey or the center  
John Smith  
Mary Chan  
Susan Smith  
NavKey/SELECT/ to confirm. The details of the entry including  
name, telephone number, picture and ringer melody will be  
displayed.  
BACK  
OPTIONS  
Step 6: To dial the entry, press  
/FLASH or  
/SPEAKER while the  
Directory  
entry is highlighted to review the details of the entry.  
Jane Doe  
Joe Wong  
John Smith  
Mary Chan  
Susan Smith  
View  
Edit  
Delete  
Delete All  
BACK  
SELECT  
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78  
Telephone operation  
Directory  
Edit a directory entry  
Jane Doe  
Joe Wong  
John Smith  
Mary Chan  
Susan Smith  
Step 1: Repeat Steps 1-4 of Search and review a directory entry on  
page 78 and press the OPTIONS softkey. Press the up or down  
Pressing ALT or  
CAP in the text  
entry mode to  
choose between  
lowercase,  
NavKey  
or  
to choose Edit and press the SELECT softkey or  
View  
Edit  
the center NavKey/SELECT/ to confirm.  
Delete  
Delete All  
Step 2: Press the up or down NavKey  
to edit.  
or  
to highlight the desired field  
BACK  
SELECT  
uppercase and  
numeric modes.  
The center of the  
softkey bar will  
display the mode  
which is activated.  
For details,  
see Entering  
characters in a  
text field on page  
35.  
Pressing SYM in  
text entry mode  
will generate a  
chart of different  
symbols. Use  
the NavKey to  
scroll through the  
options and press  
the SELECT  
Step 3: Use the keypad (see Chart of characters on page 37) to edit the  
Directory  
name and number. Press the left or right NavKey  
the cursor to the desired location and press DEL  
character(s).  
or  
to move  
Name: Jane Doe  
Num: 555-1234  
to delete  
Picture:  
Step 4: Press the up or down NavKey  
While editing the picture or ringer melody, press the left or right  
NavKey or to choose one of the available options.  
or  
to move to the next field.  
Ringer: Melody 1  
BACK  
SAVE  
Step 5: After all the settings have been entered, press the SAVE softkey  
or the center NavKey/SELECT/ to confirm, and the screen will  
display Saved. Press the BACK softkey to return to the previous  
screen.  
Directory  
Jane Doe  
Joe Wong  
John Smith  
Mary Chan  
Susan Smith  
Delete a directory entry  
View  
Edit  
Step 1: Repeat Steps 1-4 of Search and review a directory entry on page  
Delete  
Delete All  
78.  
Step 2: Press the OPTIONS softkey. Press the up or down NavKey  
or  
BACK  
SELECT  
to choose Delete, and press the SELECT softkey or the center  
Directory  
NavKey/SELECT/ to confirm.  
Jane Doe  
Joe Wong  
Delete all directory entries  
softkey to insert  
the symbol.  
John Smith  
Mary Chan  
Susan Smith  
View  
Edit  
Repeat Steps 1-3 of Search and review a directory entry on page 78. Press  
the OPTIONS softkey and press the up or down NavKey  
Delete All, and press the SELECT softkey or  
or  
to choose  
Delete  
Delete All  
BACK  
SELECT  
the center NavKey/SELECT/ to confirm.  
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Telephone operation  
Caller ID operation  
Caller ID with call waiting  
This product can be used with regular caller ID service, or this product’s other features can be used  
without subscribing to either caller ID service or combined caller ID with call waiting service. There  
are fees for caller ID services, and they may not be available in all areas.  
If you subscribe to caller ID service, you may see the caller’s number or the caller’s name and number.  
This product can provide information only if both you and the caller are in areas offering caller ID  
service and if both telephone companies use compatible equipment. The time and date are sent by  
the telephone company along with the call information.  
This product is also compatible with caller ID with call waiting service which lets you see the name  
and telephone number of the caller before answering the telephone, even when on another call.  
It may be necessary to change your telephone service to use this feature. Contact your telephone  
company if:  
You have both caller ID and call waiting, but as separate services (you may need combined  
service).  
You have only caller ID service, or only call waiting service.  
You do not have any caller ID or call waiting services.  
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80  
Telephone operation  
Call log  
The IS6110 telephone has a call log that can hold a maximum of 50 incoming  
call records, with each entry consisting of up to 24 digits and 16 characters.  
Entries are displayed in order from the newest to the oldest. When the memory  
is full, the oldest entry is deleted to make room for new call information.  
Due to regional  
service  
differences, caller  
ID information  
may not be  
If you subscribe to caller ID service from your telephone company, then  
the call log record will store the caller ID information sent by the telephone  
company. If you do not subscribe to caller ID service, only the date and  
time will be stored.  
available for  
Call log  
Peter Ryan  
555-1234  
every incoming  
call. In addition,  
the callers may  
intentionally block  
their name and/or  
telephone number.  
Press the BACK  
softkey to return  
to the previous  
screen, or press  
OFF to return to  
the idle screen.  
Missed call records are the calls that were not answered (including missed  
call waiting records). If you have un-reviewed calls and the handset is not in  
use, X Missed Call(s) will be display on the screen.  
AUG 25  
12:24PM  
To review and dial the numbers directly from the call log:  
BACK  
OPTIONS  
Step 1: Press the MENU softkey from the idle screen.  
Step 2: Press the  
,
,
and/or  
NavKeys to choose Call log, then  
press the SELECT softkey or the center NavKey/SELECT/ . The  
first call log record will be displayed.  
-OR-  
Press the down NavKey  
the main idle screen.  
to access the call log directly while in  
Step 3: Press the up or down NavKey or to scroll through the records.  
If the entry has not been reviewed, NEW will be displayed at the  
top left corner of the screen.  
Step 4: To dial the record, press  
/FLASH, or  
/SPEAKER. If you want  
to change the telephone number format (e.g. 7, 8, 10 or 11 digits)  
before dialing, see Make call log entries ready to dial or store  
on page 82.  
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Telephone operation  
Save call log entry to the directory  
Step 1: Press the MENU softkey from the idle screen.  
Step 2: Press the  
,
,
and/or  
NavKeys to choose Call log, then  
press the SELECT softkey or the center NavKey/SELECT/ . The  
first call log record will be displayed.  
-OR-  
Press the down NavKey  
the idle screen.  
Step 3: Press the up or down NavKey  
to access the call log directly while in  
or to choose the desired entry  
Call log  
Peter Ryan  
555-1234  
to save in the directory. If you want to change the telephone number  
format (e.g. 7, 8, 10 or 11 digits) before saving, see Make call log  
entries ready to dial or store below.  
AUG 25  
12:2Save  
Delete  
Delete All  
Step 4: Press the OPTIONS softkey and press the up or down NavKey  
BACK  
SELECT  
or  
to choose Save. Press the SELECT softkey or  
Directory  
the center NavKey/SELECT/ . The directory edit menu will be  
displayed. See Steps 3-5 in Edit a directory entry section on page  
79 for details.  
Name: Peter Ryan  
Num: 555-1234  
Picture: Empty  
Make call log entries ready to dial or store  
Ringer: Home Ringer Melody  
Although the call log entries you receive have ten digits (the area code plus the  
seven-digit number) in some areas, you may need to dial only the seven digits,  
or a 1 plus the seven digits, or a 1 plus the area code plus the seven digits.  
You can change the number of digits that you dial or save from the call log.  
BACK  
SAVE  
595-5911  
1-595-5911  
800-595-5911  
While reviewing the call log, press # repeatedly to display these dialing options  
for local and long distance numbers before dialing or saving the telephone  
number. See an example on the right.  
1-800-595-5911  
If the telephone number has either seven or ten digits, and you want to dial  
it out as an international call, pressing 1 will also allow the system to add a 1  
in front of the telephone number automatically.  
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82  
Telephone operation  
Delete call log entry  
Step 1: Press the MENU softkey from the idle screen.  
Step 2: Press the  
,
,
and/or  
NavKeys to choose Call log, then  
press the SELECT softkey or the center NavKey/SELECT/ . The  
first call log record will be displayed.  
-OR-  
Press the down NavKey  
the main idle screen.  
Step 3: Press the up or down NavKey  
to delete.  
to access the call log directly while in  
or to choose the desired entry  
Call log  
Peter Ryan  
555-1234  
AUG 25  
12:24PSMave  
Step 4: Press the OPTIONS softkey and then press the up or down NavKey  
or to choose Delete. Press the SELECT softkey or  
Delete  
Delete All  
BACK  
SELECT  
the center NavKey/SELECT/  
.
-OR-  
Press DEL  
.
Call log  
Delete all call log entries  
Step 1: Repeat Steps 1-2 of Delete call log entry above.  
Peter Ryan  
555-1234  
Step 2: Press the OPTIONS softkey, and then press the up or down NavKey  
or  
to choose Delete All. Press the SELECT softkey or  
AUG 25  
12:Save  
Delete  
the center NavKey/SELECT/  
.
Delete All  
BACK  
SELECT  
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Handset screen display messages  
Low battery  
The battery is low.  
IS6110 software is not launched  
You’ve tried to login to the messenger through the handset while the  
IS6110 software is not launched at the computer.  
Fail to connect to Home line  
Directory empty  
Call log empty  
The handset cannot make a Home call or answer an incoming call.  
The directory is empty.  
The call log is empty.  
Redial empty  
The redial list is empty  
Directory full  
The directory is full.  
Duplicate number  
You tried to save an entry with a number which has already been  
saved in the directory.  
Saved  
A record is saved in the directory.  
Not available  
The handset cannot connect to the telephone base.  
Maximum duration recorded  
The recording is stopped because the maximum recording time  
has been reached.  
Buddy list empty!  
Sound clip full  
There are no buddies on the buddy list.  
The sound clip memory is full.  
The sound clip is deleted.  
Sound clip deleted  
Record after the tone  
Recording deleted  
Recording will start after the tone.  
Recording is terminated by the user.  
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Handset screen display messages  
Recording completed  
The recording is completed.  
Record cancelled  
The recording is cancelled when  
pressed .  
/FLASH or  
/SPEAKER is  
Place in charger  
Charging...  
Put the handset into the charger because the battery is low.  
The handset is charging.  
USB is not connected  
There is no USB connection between the telephone base and the  
computer.  
Transmission error!  
There was a transmission problem when you tried to send out a  
message.  
Password error!  
Login error!  
The login password is wrong.  
There was a problem logging in.  
85  
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Troubleshooting  
If you have difficulty operating your telephone, please try the suggestions below. For Customer Service, visit our website at  
www.vtechphones.com, or call VTech Communications at 1 (800) 595-9511; in Canada, visit our website at www.vtechcanada.  
com, or call VTech Telecommunications Canada Ltd. at 1 (800) 267-7377.  
Problem  
Suggestion  
My telephone does not � Make sure the battery is installed and charged correctly (see pages 5 to 6). For optimum daily  
work at all.  
performance, return the cordless handset to the handset charger after use.  
� Make sure the handset charger power adapter is securely plugged into an outlet not controlled  
by a wall switch.  
Make sure the telephone line cord is plugged firmly into the telephone base, and the handset  
charger power adapter into the modular wall jack.  
� Unplug the unit’s electrical power. Wait for approximately 15 seconds, then plug it back in. Allow  
up to one minute for the cordless handset and telephone base to synchronize.  
� Charge the battery in the cordless handset for at least 16 hours.  
� Remove and re-insert the battery. If that still does not work, it may be necessary to purchase  
a new battery.  
� Disconnect the handset charger from the modular jack and plug in a working telephone. If this  
telephone does not work, the problem is probably in the wiring or the local service. Call the  
local telephone company.  
Low battery icon is  
� Place the handset in the handset charger for recharging.  
displayed on screen.  
� Remove and re-install the battery and use it normally until fully discharged, then recharge the  
handset on the handset charger for 16 hours.  
� If the above measures do not correct the problem, the battery may need to be replaced.  
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Troubleshooting  
Problem  
Suggestion  
The battery does not � Make sure the handset is placed in the charger correctly. The CHARGE light on the handset  
charge in the handset  
or the handset battery  
doesnotacceptcharge.  
charger should be on.  
� Remove and re-insert the battery. If that still does not work, it may be necessary to purchase  
a new battery. Please refer to the Install handset battery section (see page 5) of this user’s  
manual.  
� The telephone might be malfunctioning. Please refer to the Warranty section (see page 100)  
of this user’s manual for further instruction.  
The POWER indicator � Clean the charging contacts on telephone base each month using a pencil eraser or a dry  
on the telephone base  
non-abrasive fabric.  
is off.  
� Make sure the power adapter and telephone line cords are plugged in correctly and  
securely.  
� Unplug the telephone base power adapter. Wait for 15 seconds before plugging it back in. Allow  
up to one minute for the cordless handset and telephone base to reset.  
� The telephone might be malfunctioning. Please refer to the Warranty section (see page 100)  
of this user’s manual for further instruction.  
I cannot access  
some features in  
MSN/WLM/AIM using  
IS6110 phone.  
The following features are NOT supported by our IS6110 phone for MSN/Windows Live Messenger  
or AOL Instant Messenger:  
Add/modify/remove buddies.  
Add/modify/remove groups.  
New buddy invitation.  
Receive or send offline messages.  
Block buddy.  
Receive or send Emoticons.  
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Troubleshooting  
Problem  
Suggestion  
There is no dial tone.  
� First, try all the above suggestions.  
� Move the cordless handset closer to the telephone base. It might be out of range.  
� The telephone line cord might be malfunctioning. Try installing a new telephone line cord.  
� Disconnect the telephone base from the telephone jack and connect a different telephone.  
If there is no dial tone on that telephone either, the problem is in your wiring or local service.  
Contact your local telephone company.  
The telephone does not � Make sure the ringer is on. (See page 40 for handset).  
ring when there is an  
incoming call.  
� Make sure the telephone line cord and power adapter are plugged in properly (see page 3).  
� The cordless handset may be too far from the telephone base. Move it closer to the telephone  
base.  
� There may be too many extension phones on the telephone line to allow all of them to ring  
simultaneously. Try unplugging some of them.  
� If the other telephones in your home are having the same problem, the problem is in the wiring  
or local service. Contact the local telephone company (charges may apply).  
� Other electronic products can cause interference to your cordless telephone. Try installing your  
telephone as far away as possible from the following electronic devices: wireless routers, radios,  
radio towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors,  
televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones.  
(continued)  
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Troubleshooting  
Problem  
Suggestion  
The telephone does  
not ring when there  
is an incoming call.  
(continued)  
� Test a working telephone at the telephone jack. If another telephone has the same problem,  
the problem is in the telephone jack. Contact your local telephone company (charges may  
apply).  
� The telephone line cord might be malfunctioning. Try installing a new telephone line cord.  
� Re-install the battery and place the cordless handset in the handset charger.  
� Wait for the cordless handset to synchronize with the telephone base. To be safe, allow up to  
one minute for this to take place.  
I cannot dial out.  
First, try all the above suggestions.  
� Make sure there is a dial tone before dialing. It is normal if the cordless handset takes a  
second or two to synchronize with the telephone base before producing a dial tone. Wait an  
extra second before dialing.  
� If the other telephones in your home are having the same problem, the problem is in the wiring  
or local service. Contact your local telephone company (charges may apply).  
� Eliminate any background noise. Noise from a television, radio, or other appliances may cause  
the telephone to not dial out properly. If you cannot eliminate the background noise, first try  
muting the cordless handset before dialing, or dialing from another room in your home with  
less background noise.  
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Troubleshooting  
Problem  
Suggestion  
There is noise  
or interference  
during a telephone  
conversation.  
� The handset may be out of range. Move it closer to the telephone base.  
� Appliances or other cordless telephones plugged into the same circuit as the telephone base  
can cause interference. Try moving the appliance or telephone base to another outlet.  
� Other electronic products can cause interference to your cordless telephone. Try installing  
your telephone as far away as possible from the following electronic devices: wireless routers,  
radios, radio towers, pager towers, cellular telephones, digital telephones, intercoms, room  
monitors, televisions, VCRs, personal computers, kitchen appliances, wireless routers, and  
other cordless telephones.  
My calls fade out  
when I am using the  
cordless handset.  
� Microwave ovens operate on the same frequency as your telephone. It is normal to experience  
static on your telephone while the microwave oven is operating. Do not install this telephone  
in the same outlet or near a microwave oven.  
� If your telephone is plugged in with a modem or a surge protector, plug the telephone (or  
modem/surge protector) into a different location. If this solves the problem, re-locate your  
telephone or modem farther apart from each other, or use a different surge protector.  
The layout of your home or office might be limiting the operating range. Try moving the telephone  
base to another location, preferably a higher location for better reception.  
� Disconnect the telephone base from the modular jack and plug in a corded telephone. If calls  
are still not clear, the problem is probably in the wiring or local service. Contact your local  
telephone company (charges may apply).  
� If the other telephones in your home are having the same problem, the problem is in the wiring  
or local service. Contact the local telephone company (charges may apply).  
Do you have DSL service? If yes, you need to have a DSL filter installed at every telephone jack  
that has a telephone connected to it. Contact your DSL service provider for filter information.  
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Troubleshooting  
Problem  
Suggestion  
I hear other calls when � Disconnect the telephone base from the telephone jack. Plug in a different telephone. If you  
using the telephone.  
still hear other calls, the problem is probably in the wiring or local service. Call your local  
telephone company.  
I hear noise in the  
cordless handset, and  
none of the keys or  
buttons work.  
� Make sure the telephone line cord is plugged in securely.  
MycallerIDfeaturesare � Caller ID is a subscription service. You must subscribe to this service from your local telephone  
not working properly.  
company for this feature to work on your telephone.  
� The caller may not be calling from an area which supports caller ID.  
� Both you and the caller’s telephone companies must use equipment which are compatible  
with caller ID service.  
If you subscribe to DSL service, install a DSL filter to the telephone line between the telephone  
base and the telephone line jack. Contact your DSL service provider for filter information.  
The system does  
not receive caller ID  
or the system does  
not display caller ID  
information during call  
waiting.  
� Make sure you subscribe to caller ID with call waiting services provided by the local telephone  
company.  
� The caller may not be calling from an area which supports caller ID.  
� Both you and the caller’s telephone companies must use equipment which are compatible  
with caller ID service.  
If you subscribe to DSL service, install a DSL filter to the telephone line between the telephone  
base and the telephone line jack. Contact your DSL service provider for filter information.  
91  
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Troubleshooting  
Problem  
Suggestion  
My cordless handset  
beeps and is not  
� Make sure the power cord is securely plugged into the telephone base. Plug the unit into a  
different working electrical outlet not controlled by a wall switch.  
performing normally.  
� Move the cordless handset closer to the telephone base. It may be out of range.  
� Reset the telephone base by unplugging the unit’s electrical power. Wait for 15 seconds and  
plug it back in again. Allow up to one minute for the cordless handset and the telephone base  
to synchronize.  
� Other electronic products can cause interference to your cordless telephone. Try installing  
your telephone as far away from these electronic devices as possible: wireless routers, radios,  
radio towers, pager towers, cellular telephones, intercoms, room monitors, televisions, personal  
computers, kitchen appliances and other cordless telephones.  
Common cure for  
electronic equipment.  
� If the unit is not responding normally, try putting the cordless handset in the telephone base or  
the charger. If it does not seem to respond, try the following (in the order listed):  
� Disconnect the power to the telephone base.  
� Disconnect the battery on the cordless handset.  
� Wait a few minutes before connecting power to the telephone base.  
� Re-install the battery and place the cordless handset into the handset charger.  
� Wait for the cordless handset to synchronize its connection with the telephone base. To be  
safe, allow up to one minute for this to take place.  
How can I get  
replacement parts for  
my IS6110?  
� If you need a replacement, call VTech Communications, Inc. at 1 (800) 595-9511 in the United  
States. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.  
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92  
Troubleshooting  
Problem  
Suggestion  
The IM/VoIP light on  
the telephone base  
is off.  
� The IM/VoIP light on the telephone base will be on only when the IS6110 phone software has  
been started on the computer. First, make sure the USB cable is securely plugged into the  
telephone base and the computer, then start the IS6110 phone software on the computer.  
My call is being  
dropped.  
- OR-  
� If you are using the speakerphone during a VoIP call and you press  
will canceled and you will go off hook on the Home phone line.  
/FLASH, the VoIP call  
/SPEAKER.  
� To switch between speakerphone to the earpiece while on a call, you must press  
I cannot switch  
between the earpiece  
and speakerphone.  
I have been  
� In order to use the messenger service on your handset, the VTech software has to be running  
on your computer. If your computer goes into sleep, standby, or hibernate mode, the VTech  
software will stop running and you will be signed out of messenger. This will only happen if you  
are using Windows Vista. See Vista help for more information to turn off the sleep, standby  
or hibernate mode on your computer and the messenger will work normally as long as the  
computer is on.  
automatically logged  
out of my messenger  
service on the  
handset.  
� Make sure the IS6110 phone software is the latest version, refer to Check and download the  
IS6110 phone software on page 20 for details.  
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Troubleshooting  
Problem  
Suggestion  
I cannot login to AIM.  
� Try Step 2 of the Log onto the IS6110 phone software on page 25.  
� If you have correctly entered your AIM Screen Name and Password but you are unable to login  
to your AIM account through the IS6110 phone software, try to login the AIM on the computer.  
If you are still unable to login your account, then there may be a problem with the Internet  
settings. Configure your Internet settings by clicking on the Network button on the Profile  
Settings tab and the following screen will be displayed. Contact your Internet service provider  
for more information about network settings.  
After all the changes are made, click the OK button to save the new settings.  
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94  
Troubleshooting  
Problem  
Suggestion  
After the IS6110  
� The system mistakenly uses IS6110 as  
the default sound device. This will only  
happen for Windows Vista users. A  
Sound button with warning message of  
Computer speakers disabled. Sound  
currently played through IS6110 will be  
displayed on the IS6110 Base and Audio  
field in the Status tab of the IS6110  
phone software. You have to reset the  
default sound device manually.  
� To reset the default sound device, click  
the Sound button on the IS6110 Base  
and Audio field and the Sound control  
box will be displayed as shown in the  
figure to the right. On the Playback tab,  
click on the name of the speaker used for  
your computer (e.g. SoundMAX Digital  
Audio). Then click the Set Default and  
then OK buttons to confirm. The warning  
message and the button will disappear.  
The speaker can then work normally. For  
more information, you may wish to refer  
to the Help and/or Support information  
offered by the sound device provider.  
phone is connected  
to the computer, there  
is no sound from  
the speaker while  
playing a song from  
a music player on the  
computer.  
-OR-  
I got a warning  
message with a  
Sound button on  
the IS6110 Base  
and Audio field in  
the Status tab of  
the IS6110 phone  
software.  
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Troubleshooting  
Problem  
Suggestion  
I am unable to login  
or chat using AIM or  
MSN/WLM.  
Step 1: Make sure that the PC is turned on and logged into Windows. Ensure USB cable is  
properly connected at both ends and that the IS6110 software is running. If you are  
using a USB hub or docking station, try connecting the USB cable directly to the PC or  
use a USB hub with an power adapter.  
Step 2: Make sure you have an AIM or MSN/WLM account already set up.  
Step 3: Open browser and go to www.vtechphones.com to check that your internet connection  
is working. If your internet does not work, contact your Internet Service Provider.  
Step 4: Close IS6110 Software. Try logging into AIM or MSN/WLM on your computer and use the  
chat feature. If you are unable to chat using either AIM or MSN/WLM software on your  
computer, you will not be able to chat using the IS6110 phone. (See the next step)  
Step 5: If you are unable to use AIM or MSN/WLM on your computer, it may be due to a firewall  
software or hardware such as a router. You may need to configure your firewall software  
or hardware to allow AIM or MSN to go through the ports required by AOL or Microsoft.  
The settings below are provided by AIM and MSN/WLM to configure the ports and are  
not a requirement of VTech. If you need assistance in configuring your firewall settings,  
please contact the software or hardware manufacturer of your firewall or router.  
MSN:  
AIM:  
Sign in = [TCP 80, 443, 1863]  
Port TCP/UDP 443  
Port TCP/UDP 5190 to  
5193  
Network Detection = [TCP 7001] [UDP 9, 7001]  
Audio = [TCP 80, 443, 1863] [TCP/UDP 30000 to 65535]  
Audio (Legacy) = [UDP 5004 to 65535]  
Step 6: Uninstall and reinstall the IS6110 software.  
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Troubleshooting  
Problem  
Suggestion  
I am unable to make a Step 1: Make sure that the PC is turned on and logged into Windows. Ensure USB cable is  
VoIP call using AIM or  
MSN/WLM.  
properly connected at both ends and that the IS6110 software is running. If you are  
using a USB hub or docking station, try connecting the USB cable directly to the PC or  
use a USB hub with an power adapter.  
Step 2: Make sure you have an AIM or MSN/WLM account already set up.  
Step 3: Open browser and go to www.vtechphones.com to check that your internet connection  
is working. If your internet does not work, contact your Internet Service Provider.  
Step 4: Close IS6110 Software. Try logging into AIM or MSN/WLM on your computer and  
attempt to make a VoIP call. Make sure the speakers and microphone volume are  
turned up. Make sure the person you are calling has a version of AIM or MSN/WLM  
with VoIP capability. If you are unable to make a VoIP call through AIM or MSN/WLM,  
you will not be able to make a VoIP call through the IS6110 phone.  
Step 5: If you are unable to use AIM or MSN/WLM on your computer, it may be due to a firewall  
software or hardware such as a router. You may need to configure your firewall software  
or hardware to allow AIM or MSN to go through the ports required by AOL or Microsoft.  
The settings below are provided by AIM and MSN/WLM to configure the ports and are  
not a requirement of VTech. If you need assistance in configuring your firewall settings,  
please contact the software or hardware manufacturer of your firewall or router.  
MSN:  
AIM:  
Sign in = [TCP 80, 443, 1863]  
Port TCP/UDP 443  
Port TCP/UDP 5190 to  
5193  
Network Detection = [TCP 7001] [UDP 9, 7001]  
Audio = [TCP 80, 443, 1863] [TCP/UDP 30000 to 65535]  
Audio (Legacy) = [UDP 5004 to 65535]  
Step 6: Uninstall and reinstall the IS6110 software.  
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Troubleshooting  
Problem  
Suggestion  
PC Software is busy Step 1: Press the MSNGR softkey to return to the chat window. Although the screen has gone  
shows on the display  
when I try to send a  
message.  
back to the idle screen, your message should have been sent.  
Step 2: Shut down the software and re-launch IS6110 software.  
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Operating range  
This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a  
certain distance which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or office.  
When the handset is out of range, the handset will display Connecting. The user cannot access any function on the handset. Not available will be displayed if access is denied.  
If there is a call while the handset is out of range, it might not ring, or if it does ring, the call might not connect well when you press  
. Move closer to the telephone base, then press  
to answer the  
call.  
If the handset moves out of range during a telephone conversation, there might be interference.  
To improve reception, move closer to the base.  
Maintenance  
Taking care of your telephone  
Your cordless telephone contains sophisticated electronic parts, so it must be treated with care.  
Avoid rough treatment  
Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.  
Avoid water  
Your telephone can be damaged if it gets wet. Do not use the handset in the rain, or handle it with wet hands. Do not install your telephone base near a sink, bathtub or shower.  
Electrical storms  
Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, use caution when using electrical appliances during storms.  
Cleaning your telephone  
Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or a mild soap. Do not use excess water or  
cleaning solvents of any kind.  
Remember that electrical appliances can cause serious injury if used when you are wet or standing in water. If your telephone base should fall into water, DO NOT RETRIEVE IT UNTIL YOU UN-  
PLUG THE POWER CORD AND TELEPHONE LINE CORD FROM THE WALL. Then pull the unit out by the unplugged cords.  
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About cordless telephones  
Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the cordless handset by  
radio waves, so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you  
should not think of cordless telephone conversations as being as private as those on corded telephones.  
Electrical Power: The telephone base of this cordless telephone must be connected to a working electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot  
be made from the cordless handset if the telephone base is unplugged or switched off, or if the electrical power is interrupted.  
Potential TV Interference: Some cordless telephones operate at frequencies that may cause interference to televisions and VCRs. To minimize or prevent such interference, do not place  
the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR will often reduce  
or eliminate the interference.  
Rechargeable Battery(ies): This product contains either Nickel-Cadmium or Nickel-Metal Hydride rechargeable battery(ies). Exercise care in handling battery(ies) in order not to create a  
short circuit between the battery and conducting materials such as rings, bracelets, and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the  
battery and the battery charger.  
Nickel-Metal Hydride Rechargeable Battery(ies): Dispose of these battery(ies) in a safe manner. Do not burn or puncture the battery(ies). Like other battery(ies) of this type, if burned or  
punctured, they could release caustic material which could cause injury.  
Warranty  
What does this limited warranty cover?  
The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”)  
are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions.  
This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada.  
What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period (“Materially Defective Product”)?  
During the limited warranty period, VTech’s authorized service representative will repair or replace at VTech’s option, without charge, a Materially Defective Product. If we repair the Product, we  
may use new or refurbished replacement parts. If we choose to replace the Product, we may replace it with a new or refurbished Product of the same or similar design. We will retain the defective  
parts, modules, or equipment. Repair or replacement of the Product, at VTech’s option, is your exclusive remedy. VTech will return repaired or replacement Products to you in working condition.  
You should expect the repair or replacement to take approximately 30 days.  
How long is the limited warranty period?  
The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty,  
this limited warranty also applies to the repaired or replacement Product for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you, or (b) the time  
remaining on the original one-year warranty, whichever is longer.  
What is not covered by this limited warranty?  
This limited warranty does not cover:  
1. Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water or other liquid  
intrusion; or  
2. Product that has been damaged due to repair, alteration or modification by anyone other than an authorized service representative of VTech; or  
3. Product to the extent that the problem experienced is caused by signal conditions, network reliability, or cable or antenna systems; or  
4. Product to the extent that the problem is caused by use with non-VTech accessories; or  
5. Product whose warranty/quality stickers, Product serial number plates or electronic serial numbers have been removed, altered or rendered illegible; or  
6. Product purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to  
Products used for rental purposes); or  
7.  
Product returned without a valid proof of purchase (see item 2 below); or  
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Warranty  
8. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit.  
How do you get warranty service?  
To obtain warranty service in the United States of America, please call 1 (800) 595-9511; In Canada, please dial 1 (800) 267-7377. NOTE: Before calling for service, please review the user’s manual  
- a check of the Product controls and features may save you a service call.  
Except as provided by the applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for the delivery or handling charges incurred in the transport  
of the Product(s) to the service location. VTech will return the repaired or replaced Product under this limited warranty to you, transportation, delivery or handling charges prepaid. VTech assumes  
no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will  
notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are  
not covered by this limited warranty.  
What must you return with the Product to get warranty service?  
1. Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difficulty; and  
2. Include a “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; and  
3. Provide your name, complete and correct mailing address, and telephone number.  
Other Limitations  
This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product. VTech provides no other warranties  
for this Product. The warranty exclusively describes all of VTech’s responsibilities regarding the Product. There are no other express warranties. No one is authorized to make modifications to  
this limited warranty and you should not rely on any such modification.  
State/Provincial Law Rights: This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state or province to province.  
Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the Product is fit for ordinary use) are limited to one year from  
the date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any  
indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the Product or other associated equipment, the cost of substitute  
equipment, and claims by third parties) resulting from the use of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above  
limitation or exclusion may not apply to you.  
Please retain your original sales receipt as proof of purchase.  
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Important safety instructions  
When using your telephone equipment, basic safety precautions should always be followed.  
1. Read and understand all instructions.  
2. Follow all warnings and instructions marked on the product.  
3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.  
4. Do not use this product near water (for example, near a bathtub, kitchen sink, or swimming pool).  
5. Do not place this product on an unstable table, shelf, stand or other unstable surface.  
6. Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation. To protect them from overheating, these openings must not be  
blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should  
not be placed in any area where proper ventilation is not provided.  
7. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply in your home, consult your  
dealer or local power company.  
8. Do not allow anything to rest on the power cord. Do not install this product where the cord may be walked on.  
9. Never push objects of any kind into this product through slots in the telephone base or handset as they may touch dangerous voltage points or create a short circuit that could  
result in a risk of fire or electric shock. Never spill liquid of any kind on the product.  
10. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the telephone base or handset  
other than the specified access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the product is subsequently  
used.  
11. Do not overload wall outlets and extension cords.  
12. Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions:  
A. When the power supply cord or plug is damaged or frayed.  
B. If liquid has been spilled onto the product.  
C. If the product has been exposed to rain or water.  
D. If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operation instructions, as improper  
adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation.  
E. If the product has been dropped and the telephone base and/or handset has been damaged.  
F. If the product exhibits a distinct change in performance.  
13. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning.  
14. Do not use the telephone to report a gas leak in the vicinity of the leak.  
15. Only put the handset of your telephone next to your ear when it is in normal talk mode.  
16. This power unit is intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling,  
under-the-table or cabinet outlet.  
SAVE THESE INSTRUCTIONS  
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FCC, ACTA and IC regulations  
FCC Part 15  
This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements  
are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and  
used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this  
equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by  
one or more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the distance between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.  
Consult the dealer or an experienced radio/TV technician for help.  
Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.  
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any  
interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this telephone.  
To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the  
product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such  
that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more. If you choose to use a clipping device, please make sure to only use the  
supplied VTech belt clip.  
This Class B digital apparatus complies with Canadian ICES-003.  
The USB cable included in this package must be used with this equipment to ensure compliance with the Class B FCC limits.  
FCC Part 68 and ACTA  
This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of  
this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your local telephone company upon request.  
The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with the applicable Part 68 rules and technical requirements adopted by ACTA. A  
compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for  
connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in the user’s manual.  
The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is  
encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more  
information, please contact your local telephone company.  
This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable  
your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.  
If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its  
authorized agents. For repair procedures, follow the instructions outlined under the Warranty.  
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FCC, ACTA and IC regulations  
If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service. The telephone company is required to notify you before inter-  
rupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone company is required to inform you  
of your right to file a complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product.  
The telephone company is required to notify you if such changes are planned.  
If this product is equipped with a corded or cordless handset, it is hearing aid compatible.  
If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please:  
Remain on the line and briefly explain the reason for the call before hanging up.  
Perform such activities in off-peak hours, such as early morning or late evening.  
Industry Canada  
Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference, including interference that may cause  
undesired operation.  
The term ‘’IC: ‘’ before the certification/registration number only signifies that the Industry Canada technical specifications were met.  
The Ringer Equivalence Number (REN) for this terminal equipment is 0.2. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termina-  
tion on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.  
This product meets the applicable Industry Canada technical specifications.  
The RBRC® Seal  
The RBRC® Seal on the nickel-metal-hydride battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect  
and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada.  
The RBRC® program provides a convenient alternative to placing used nickel-metal-hydride batteries into the trash or municipal waste, which may be illegal  
in your area.  
VTech’s participation in RBRC® makes it easy for you to drop off the spent battery at local retailers participating in the RBRC® program or at authorized VTech  
product service centers. Please call 1-800-8-BATTERYTM for information on Ni-MH battery recycling and disposal bans/restrictions in your area. VTech’s  
involvement in this program is part of its commitment to protecting our environment and conserving natural resources.  
RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation.  
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Technical specifications  
Frequency control  
Crystal controlled  
PLL synthesizer  
Transmit frequency  
Handset: 1921.536 - 1928.448 MHz  
Telephone base: 1921.536 - 1928.448 MHz  
Receive frequency  
Handset: 1922.470 - 1929.312 MHz  
Telephone base: 1922.470 - 1929.312 MHz  
Channels  
5
Nominal effective range  
Maximum power allowed by FCC and IC. Actual operating range may vary according  
to environmental conditions at the time of use.  
Size  
Handset: 141.0mm X 63.0mm X 28.8mm  
Telephone base: 151.5mm X 115mm X 40.2mm  
Charger: 89.5mm X 93.0mm X 105.0mm  
Weight  
Handset: 153.0 grams (including battery)  
Telephone base: 174.6 grams  
Charger: 121.6 grams  
Power requirements  
Memory  
Handset: 2 cells AAA 750mAh NiMH battery  
Telephone base: DC 6V @ 300mA  
Charger: DC 6V @ 200mA  
Directory: 50 memory locations; up to 32 digits, 16 characters per location.  
Call log: 50 memory locations.  
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Index  
A
Delete a directory entry 79  
Delete all call log entries 83  
Delete all directory entries 79  
Delete buddy history 71  
Delete call log entry 83  
Dialing alphanumeric phone  
numbers 73  
Handset status icons 34  
Headset 30  
Home call comes first 69  
About cordless telephones 100  
Accept an incoming VoIP call 63  
Active chat window 57  
Add a new entry in the directory 77  
I
IM alert tone 52  
B
Important safety instructions 102  
Incoming Home call while on a VoIP  
call 67  
Incoming Home call while using IM in  
messenger 62  
Incoming VoIP call while on a Home  
call 68  
Index 106  
Basic navigation 35  
Before you begin  
Belt clip 30  
Belt clip & headset (optional) 30  
Buddy status window 57  
Directory 77  
Display 46  
1
E
Edit a directory entry 79  
Ending calls on the Home line 74  
Entering characters for dialing 35  
Entering characters in a text field 35  
C
Caller ID operation 80  
Caller ID with call waiting 80  
Call log 81  
Charge handset battery  
Chart of characters 37  
Check and download the IS6110  
phone software 20  
Clear voice mail 54  
Clock setting 49  
Installation  
3
Install handset battery  
5
F
Install the IS6110 phone software 11  
Install the MSN Messenger/AOL  
Instant Messenger software  
IS6110 software settings 21  
6
FCC, ACTA and IC regulations 103  
Find handset 75  
8
G
Getting to know the IS6110 31  
K
Keypad backlight 53  
Key tone 51  
Color scheme 47  
H
Handset charger installation  
Handset layout 33  
Handset screen display  
messages 84  
4
D
Default settings 55  
Default settings table 56  
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Index  
L
R
Status lights on the telephone  
base 32  
Symbol table 39  
LCD Brightness 48  
Log onto the IS6110 phone  
software 24  
Receiving calls on the Home line 74  
Record sound clips 43  
Redial 76  
Logout MSN/WLM/AIM 71  
Review instant messages 60  
Ringer 40  
T
Technical specifications 105  
M
Ringer melody 41  
Ringer volume 40  
Running the IS6110 phone  
software 28  
Telephone base installation  
Telephone base layout 31  
Telephone operation 72  
Telephone settings 40  
Text entry tips 36  
3
Maintenance 99  
Make call log entries ready to dial or  
store 82  
Making calls on the Home line 72  
Messenger 57  
S
The About tab 23  
Minimum requirements  
Multiple incoming VoIP calls while on  
a Home call 70  
1
Save call log entry to the  
directory 82  
Search and review a directory  
entry 78  
Send instant messages 61  
Settings 49  
Settings for running the IS6110  
software 22  
Setting up the IS6110 phone  
software 19  
Simultaneous incoming Home call  
and VoIP call while on a Home  
call 69  
Softkeys 35  
Speakerphone operation 74  
Status 59  
The RBRC® Seal 104  
To change the name of the profile  
tab: 22  
To login on the computer 24  
To login using the handset 27  
To record a sound clip using the audio  
cable: 44  
To record a sound clip using the  
handset microphone 44  
To set the clock manually 50  
To setup/change the messenger  
account: 22  
To synchronize the telephone clock  
with the computer or caller ID 49  
Translated table 39  
Mute 74  
O
Offline 59  
Online 58  
Operating range 99  
P
Parts checklist  
2
Play or delete sound clips 42  
Troubleshooting 86  
107  
www.vtechphones.com  
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Index  
U
Using the handset 35  
V
View buddy history 70  
View buddy information 71  
VoIP/IM call from buddy outside the current buddy chat window 66  
VoIP call comes first 69  
VoIP calling 64  
Volume 75  
W
Wallpaper 46  
Warranty 100  
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108  
VTECH TELECOMMUNICATIONS LTD.  
A member of THE VTECH GROUP OF COMPANIES.  
Distributed in the U.S.A. by VTech Communications, Inc., Beaverton, Oregon  
Distributed in Canada by VTech Technologies Canada, Ltd., Richmond, B.C.  
Copyright ©2008 for VTECH TELECOMMUNICATIONS LTD.  
Printed in China.  
Version 3  
Download from Www.Somanuals.com. All Manuals Search And Download.  

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