Tyan Computer Network Card B2891 User Manual

Transport GT24  
B2891  
Service Engineer’s Manual  
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PREFACE  
Copyright  
This publication, including all photographs, illustrations, and soft-  
ware, is protected under international copyright laws, with all rights  
reserved. Neither this manual, nor any material contained herein,  
may be reproduced without written consent of the manufacturer-.  
Copyright 2005  
Version 1.0  
Disclaimer  
Information contained in this document is furnished by TYAN Com-  
puter Corporation and has been reviewed for accuracy and reliability  
prior to printing. TYAN assumes no liability whatsoever, and dis-  
claims any express or implied warranty, relating to sale and/or use of  
TYAN products including liability or warranties relating to fitness for  
a particular purpose or merchantability. TYAN retains the right to  
make changes to product descriptions and/or specifications at any  
time, without notice. In no event will TYAN be held liable for any  
direct or indirect, incidental or consequential damage, loss of use,  
loss of data or other malady resulting from errors or inaccuracies of  
information contained in this document.  
Trademark Recognition  
All registered and unregistered trademarks and company names  
contained in this manual are property of their respective owners  
including, but not limited to the following.  
TYAN and Transport GT24 B2891 are trademarks of TYAN Com-  
puter Corporation.  
AMD, Opteron, and combinations thereof are trademarks of AMD  
Corporation.  
Phoenix, PhoenixBIOS, and combinations thereof are trademarks of  
Phoenix Technologies.  
Microsoft Windows is a trademark of Microsoft Corporation.  
IBM, PC, AT, PS/2 are trademarks of IBM Corporation.  
Winbond is a trademark of Winbond Electronics Corporation.  
Portable Document Format (PDF) is a trademark of Adobe Corpora-  
tion.  
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Federal Communications Commission (FCC)  
Notice for the USA Compliance Information State-  
ment (Declaration of Conformity Procedure) DoC FCC  
Part 15: This device complies with part 15 of the FCC  
Rules  
Operation is subject to the following conditions:  
1) This device may not cause harmful interference, and  
2) This device must accept any interference received including inter-  
ference that may cause undesired operation. If this equipment does  
cause harmful interference to radio or television reception, which  
can be determined by turning the equipment off and on, the user is  
encouraged to try one or more of the following measures:  
– Reorient or relocate the receiving antenna.  
– Increase the separation between the equipment and the  
receiver.  
– Plug the equipment into an outlet on a circuit different from  
that of the receiver.  
Consult the dealer on an experienced radio/television technician for  
help.  
Notice for Canada  
This apparatus complies with the Class B limits for radio interference  
as specified in the Canadian Department of Communications Radio  
Interference Regulations. (Cet appareil est conforme aux norms de  
Classe B d’interference radio tel que specifie par le Ministere Cana-  
dien des Communications dans les reglements d’ineteference  
radio.)  
Notice for Europe (CE Mark) This product is in conformity  
with the Council Directive 89/336/EEC, 92/31/EEC  
(EMC).  
CAUTION: Lithium battery included with this board. Do not puncture,  
mutilate, or dispose of battery in fire. Danger of explosion if battery  
is incorrectly replaced. Replace only with the same or equivalent  
type recommended by manufacturer. Dispose of used battery  
according to manufacturer instructions and in accordance with your  
local regulations.  
ii  
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About this Manual  
This manual provides you with instructions on installing your  
Transport GT24, and consists of the following sections:  
Chapter 1:  
Provides an Introduction to the Transport GT24  
B2891 bare-bones, packing list, describes the  
external components, gives a table of key compo-  
nents, and provides block diagrams of the system.  
Chapter 2:  
Covers procedures on installing the CPU, mem-  
ory modules, an optional PCI card, and hard  
drives.  
Chapter 3:  
Appendix:  
Covers removal and replacement procedures for  
pre-installed components.  
Describes the differences between mainboard  
BIOS and system BIOS. The cable connection  
tables are also provided for reference of system  
setup.  
Conventions  
The following conventions are used in the manual:  
Note: Calls attention to important information.  
Warning: Provides information to prevent harm  
to user or damage to equipment.  
iii  
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SAFETY INFORMATION  
Before installing and using the Transport GT24, take note of the fol-  
lowing precautions:  
– Read all instructions carefully.  
– Do not place the unit on an unstable surface, cart, or stand.  
– Do not block the slots and opening on the unit, which are pro-  
vided for ventilation.  
– Only use the power source indicated on the marking label. If  
you are not sure, contact the Power Company.  
– The unit uses a three-wire ground cable, which is equipped  
with a third pin to ground the unit and prevent electric shock.  
Do not defeat the purpose of this pin. If your outlet does not  
support this kind of plug, contact your electrician to replace  
your obsolete outlet.  
– Do not place anything on the power cord. Place the power  
cord where it will not be in the way of foot traffic.  
– Follow all warnings and cautions in this manual and on the  
unit case.  
– Do not push objects in the ventilation slots as they may touch  
high voltage components and result in shock and damage to  
the components.  
– When replacing parts, ensure that you use parts specified by  
the manufacturer.  
– When service or repairs have been done, perform routine  
safety checks to verify that the system is operating correctly.  
– Avoid using the system near water, in direct sunlight, or near  
a heating device.  
– Cover the unit when not in use.  
iv  
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Table of Contents  
1.1 About the Transport GT24 B2891 . . . . . . . . . . . . . . . . . . . . . . . . .1  
1.2 Product Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2  
1.3 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3  
1.4 Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5  
1.5.2 System Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7  
1.5.3 LED Definition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8  
1.5.4 System Internal View . . . . . . . . . . . . . . . . . . . . . . . . . . . .10  
1.5.5 Motherboard Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13  
1.5.6 Motherboard Block Diagram. . . . . . . . . . . . . . . . . . . . . . .15  
2.0.2 Work Area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17  
2.0.3 Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17  
2.0.4 Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18  
2.3 Installing the Hard Drive for B2891G24S4H/U4H . . . . . . . . . . .30  
2.4 Installing the Hard Drive for B2891G24S4-LC . . . . . . . . . . . . . .32  
2.4 Installing the Slim FDD (Option) . . . . . . . . . . . . . . . . . . . . . . . . .34  
3.1.3 Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38  
3.4 Replacing Motherboard Components . . . . . . . . . . . . . . . . . . . . . .41  
3.5 Replacing the Slim CD-ROM. . . . . . . . . . . . . . . . . . . . . . . . . . . .44  
v
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3.7 Replacing the M1010 Adapter Board . . . . . . . . . . . . . . . . . . . . . .48  
3.8 Replacing the SATA or SCSI Backplane . . . . . . . . . . . . . . . . . . .57  
3.8.1 SATA Backplane (M1204) Features . . . . . . . . . . . . . . . . .59  
3.8.2 SCSI Backplane (M1205) Features . . . . . . . . . . . . . . . . . .62  
3.9 Replacing the Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66  
Appendix I: BIOS Differences  
Appendix II: Cable Connection Tables  
Technical Support  
vi  
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Chapter 1: Overview  
1.1  
About the Transport GT24 B2891  
Congratulations on your purchase of the TYAN TransportTM  
GT24 (B2891), a highly-optimized rack-mountable barebone  
system. The Transport GT24 (B2891) offers the latest in dual  
processor server systems, providing a rich feature set and  
incredible performance. Leveraging advanced technology  
from AMD® and nVIDIA, the Transport GT24 (B2891) based  
server system are capable of offering scalable 32 and 64-bit  
computing, high-bandwidth memory design, and a lightning-  
fast PCI Express bus implementation. The TransportTM GT24  
(B2891) not only empowers your company in today’s  
demanding IT environment but also offers a smooth path for  
future application usage.  
TYAN is also proud to deliver the TransportTM GT24 (B2891)  
in two flavors: SCSI and SATA versions. Both versions can  
support up to four (4) hot-swap hard drives, one (1) slim CD-  
ROM and one (1) optional slim floppy disk drive (not  
included). The TransportTM GT24 (B2891) uses TYAN’s latest  
tooling-made chassis featuring a robust structure, tool-less  
and modularized design, and a solid mechanical enclosure.  
All of this provides the TransportTM GT24 (B2891) the power  
and flexibility to meet the needs of nearly any server applica-  
tion.  
Chapter 1: Overview  
1
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1.2  
Product Models  
Hot-Swap  
Support  
HDD  
Backplane  
Model  
HDD Bays  
Removable,  
4 HDDs  
4-port Ultra  
SCSI  
B2891G24U4H  
B2891G24S4H  
B2891G24S4-LC  
Yes  
Yes  
No  
Removable,  
4 HDDs  
4-port SATA  
None  
Internal (Fixed),  
4 HDDs  
B2891G24S4H  
B2891G24U4H  
B2891G24S4-LC  
2
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1.3  
Enclosure  
Features  
– HDD active LED  
Switches  
– Power switch  
– Reset switch  
Industry 19” rack-mountable 1U  
chassis storage bay  
– (4) 3.5” HDD bays  
– (1) slim line CD-ROM bay  
– (1) slim line FDD bay  
Storage Controller  
Model B2891G24U4H:  
Dimension: D 25.4 x W 17.2 x H  
1.72 inch (645x436x43.6mm)  
– Add-on Tyan M7901 SCSI con-  
troller card (Adaptec AIC7901  
single channel Ultra320 SCSI  
controller), connected to Tyan  
TARO SO-DIMM  
– Supporting HostRAID 0,1 & 10  
Model B2891G24S4H/S4-LC  
– Two dual-port SATAII controllers  
integrated in nVIDIA nForce4 Pro  
chip  
.
Processors  
Supports one or two AMD Opter-  
TM  
on 200 series processors  
Chipset  
nVIDIA nForce4 Professional +  
AMD-8131 Hyper Transport PCI-X  
Tunnel  
– Supporting 3Gb/s per port  
– Supporting RAID 0, 1, 0+1 and  
nVIDIA Morphing RAID (allowing  
to change the RAID type on the  
fly)  
Winbond W83627HF Super I/O chip  
ADT7463 Hardware monitor IC  
Memory  
Eight 184-pin 2.5-Volt DDR DIMM  
sockets  
Supports up to 16GB of Registered,  
ECC DDR400/333 memory  
Supports Chipkill technology  
Storage  
Model B2891G24U4H: SCSI ver-  
sion, supports up to 4 hot-swappa-  
ble Ultra320/160/ SCSI HDDs  
Model B2891G24S4H: SATA ver-  
sion, supports up to 4 hot-swappa-  
ble SATA HDDs  
Model B2891G24S4-LC: SATA ver-  
sion, supports up to 4 internal SATA  
HDDs.  
Expansion Slots  
One 64-bit 100MHz (3.3V) PCI-X  
slot, supporting low profile card (for  
S4H, S4-LC sku only)  
One PCI-E x16 slot  
Tyan TARO SO-DIMM connector for  
add-on storage controller card  
Optional slim line CD-ROM, DVD-  
ROM and FDD  
Back I/O Ports  
One keyboard & one PS/2 mouse  
ports  
Two RJ45 10/100/1000 Base-T port  
with activity LED  
Two USB 2.0 ports  
One 9-pin UART serial port  
One 15-pin VGA port  
Networking  
(2) Gigabit Ethernet ports (Broad-  
com BCM5704 dual port controller)  
connected to 133MHz PCI-X bus  
Video  
ATI RAGE XL PCI graphics control-  
ler  
Front Panel Features  
8MB Frame Buffer of video memory  
I/O  
Motherboard  
– (2) USB 2.0 ports  
LED indicators  
– Power LED  
– (2) LAN LEDs  
Tyan Thunder K8SRE S2891G2NR  
E-ATX footprint (13” x 12”)  
Chapter 1: Overview  
3
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Server Management  
Regulatory  
Automatic fan speed control  
Chassis intrusion alert  
Supports Tyan Server Management  
(TSM)  
Tyan SMDC, IMPI v1.5 compliant  
remote server management (option)  
FCC Class B (Declaration of Con-  
formity)  
CE (Declaration of Conformity)  
Environment Temperature  
o
o
Operating temperature 5 C~35 C  
o
Non-operating temperature -40 C ~  
Power Supply  
o
70 C  
EPS 12V, 1U, 500W with PFC  
100V~240V AC input  
4
Chapter 1: Overview  
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1.4  
Unpacking  
If any items are missing or appear damaged, contact your  
retailer or browse to TYAN’s Web site for service:  
The Web site also provides information on other TYAN prod-  
ucts, plus FAQs, compatibility lists, BIOS settings, and more.  
FDDs  
1 x Tyan driver CD  
1pcs for S4H, S4-LC sku  
3pcs for U4H sku  
HDD Screws  
SMDC Kit  
Power Cords  
Mounting Ears & Screws  
Left to right: Europe, US  
FDD Kit  
FDD Backplane  
FDD Cable  
FDD Backplane Cable  
FDD Rails & Screws  
Chapter 1: Overview  
5
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Barebone Manual  
Mainboard Manual  
Heatsink x 2  
Rail Kit  
Front  
Rear  
Sliding Brackets  
Front L-Bracket x 2  
Rear L-Bracket x 2  
Mounting Bracket x 4  
Screws Kit  
Sliding Rails x 2  
6
Chapter 1: Overview  
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1.5  
About the Product  
This section contains the hardware diagrams and a block dia-  
gram of the GT24 system.  
1.5.1 System Front View  
Reset  
switch  
Warning LED  
HDD activity LED  
Power LED  
*Reserved  
LAN LEDs  
USB ports  
CD-ROM Drive  
Power switch  
Hard Drive Bay x 4  
*Reserved: Reserved LED for future upgrade  
1.5.2 System Rear View  
Power Supply Socket  
Power Supply LED  
PS/2 Mouse/Keyboard Ports  
PCI-X Slot  
PCI-E Slot  
USB Port  
Serial Port  
VGA Port  
LAN Port x 2  
Chapter 1: Overview  
7
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1.5.3 LED Definition  
Front Panel  
LED  
Color  
State  
Description  
Power  
Green  
OFF  
ON  
Power ON  
OFF  
Power OFF  
HDD Activity  
Amber  
OFF  
Blinking  
OFF  
HDD access activity  
No disk activity  
LAN1/LAN2 Activity  
Green  
Green  
OFF  
ON  
LAN connected  
Blinking  
OFF  
LAN access activity  
LAN disconnected  
Warning  
Reserved LED for future upgrade. It is not functional in  
the B2891 barebone now.  
Hot Swappable HDD  
Tray Power LED  
Green  
OFF  
ON  
Power connected  
Power disconnected  
HDD access activity  
No disk activity  
OFF  
Hot Swappable  
HDD Tray Access  
LED (U4H only)  
Amber  
OFF  
Blinking  
OFF  
Rear I/O LED  
LED  
Color  
Green  
State  
Description  
RJ45 NIC1 Linkage  
(Left Side)  
ON  
LAN linked  
Green  
OFF  
Blinking  
OFF  
ON  
LAN accessing  
No LAN linked  
Gigabit mode  
100M mode  
10M mode  
RJ45 NIC1 Mode  
(Right Side)  
Amber  
Green  
OFF  
ON  
OFF  
RJ45 NIC2 Linkage  
(Left Side)  
Green  
Green  
OFF  
ON  
LAN linked  
Blinking  
OFF  
ON  
LAN accessing  
No LAN linked  
Gigabit mode  
100M mode  
10M mode  
RJ45 NIC2 Mode  
(Right Side)  
Amber  
Green  
OFF  
ON  
OFF  
8
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Delta Power  
Supply LED  
Green  
Green  
Amber  
ON  
Output ON and OK  
1Hz Blinking  
ON  
AC present/Only 5Vsb ON  
Power supply critical event  
causing a shutdown: fail-  
ure, OCP, OVP, fan fail  
Amber  
1Hz Blinking  
Power supply warning  
event where the power  
supply continues to oper-  
ate: high temp., high  
power, high current, slow  
fan  
OFF  
OFF  
No AC power  
NOTE: “Right” or “Left” is viewed from the rear.  
Chapter 1: Overview  
9
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1.5.4 System Internal View - B2891G24S4H  
4
1
2
3
13  
5
6
7
8
9
10  
11  
12  
1. Tyan TARO Connector  
2. PCI-E Slot  
8. SATA Backplane  
9. LED Control Board Cable  
10. CD-ROM Cable  
11. Slim CD-ROM  
3. Four SATA Connectors  
4. EPS 12V Power Supply  
5. Air Duct  
12. Four SATA HDDs  
13. PCI-X Slot  
6. System Fans (Left to right:  
FAN5, FAN4, FAN3, FAN2,  
FAN1)  
7. Adapter Board  
10  
Chapter 1: Overview  
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B2891G24S4-LC  
1
3
2
10  
4
5
6
7
8
9
1. Tyan TARO Connector  
2. PCI-E Slot  
8. Slim CD-ROM  
9. Four SATA HDDs  
10. PCI-X Slot  
3. EPS 12V Power Supply  
4. Air Duct  
5. System Fans (Left to right:  
FAN5, FAN4, FAN3, FAN2,  
FAN1)  
6. Adapter Board  
7. LED Control Board Cable  
Chapter 1: Overview  
11  
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B2891G24U4H  
1
3
2
9
4
5
6
7
8
10  
11  
12  
1. Tyan TARO Connector  
2. PCI-E Slot  
9. SCSI daughter card  
10. CD-ROM Cable  
11. Slim CD-ROM  
3. EPS 12V Power Supply  
4. Air Duct  
12. Four SCSI HDDs  
5. System Fans (Left to right:  
FAN5, FAN4, FAN3, FAN2,  
FAN1)  
6. Adapter Board  
7. SCSI Backplane  
8. LED Control Board Cable  
12  
Chapter 1: Overview  
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1.5.5 Motherboard Layout  
FAN1  
FAN2  
FAN5  
FAN6  
FAN3  
FAN4  
CPU0  
CPU1  
J53  
J113  
AMD 8131  
PCI-X Bridge  
J85  
NFroce  
Pro 2200  
J112  
ATI  
RAGE XL  
Winbond  
w8362HF  
J48  
J14  
FAN8  
J77  
JA14  
J87  
FAN7  
J13  
FAN9  
Chapter 1: Overview  
13  
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Jumpers & Connectors  
Jumper  
Function  
J14  
Onboard Buzzer/Speaker Header  
USB Front Panel Header  
J25/J140  
J42  
COM2 Header  
J53  
PCI-X Slot & TARO Connector Bus Speed Override  
Front Panel LAN LED Headers  
INTR-Chassis Intrusion Header  
ATI Video Disable Jumper  
J73/J75  
J77  
J85  
J87  
Gigabit Ethernet Disable Jumper  
Clear CMOS Jumper  
J112  
J113  
J139  
PCI Express x16 Slot with Riser Card support  
Front Panel Header  
TARO Connector Connector for TYAN TARO SO-DIMM Controller  
Cards  
14  
Chapter 1: Overview  
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1.5.6 Motherboard Block Diagram  
Chapter 1: Overview  
15  
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Memo  
16  
Chapter 1: Overview  
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Chapter 2: Setting Up  
2.0.1 Before You Begin  
This chapter explains how to install the CPU, CPU heatsink,  
memory modules, and hard drives. Instructions on inserting a  
PCI card are also given.  
Take note of the precautions mentioned in this section when  
installing your system.  
2.0.2 Work Area  
Make sure you have a stable, clean working environment.  
Dust and dirt can get into components and cause malfunc-  
tions. Use containers to keep small components separated.  
Putting all small components in separate containers prevents  
them from becoming lost. Adequate lighting and proper tools  
can prevent you from accidentally damaging the internal  
components.  
2.0.3 Tools  
The following procedures require only a few tools, including  
the following:  
A cross head (Phillips) screwdriver  
A grounding strap or an anti-static pad  
Most of the electrical and mechanical connections can be dis-  
connected using your fingers. It is recommended that you do  
not use needle-nosed pliers to remove connectors as these  
can damage the soft metal or plastic parts of the connectors.  
Chapter 2: Setting Up  
17  
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2.0.4 Precautions  
Components and electronic circuit boards can be damaged  
by discharges of static electricity. Working on a system that is  
connected to a power supply can be extremely dangerous.  
Follow the guidelines below to avoid damage to the  
Transport GT24 or injury to yourself.  
Ground yourself properly before removing the top  
cover of the system. Unplug the power from the  
power supply and then touch a safely grounded  
object to release static charge (i.e. power supply  
case). If available, wear a grounded wrist strap. Alter-  
natively, discharge any static electricity by touching  
the bare metal chassis of the unit case, or the bare  
metal body of any other grounded appliance.  
Avoid touching motherboard components, IC chips,  
connectors, memory modules, and leads.  
The motherboard is pre-installed in the system.  
When removing the motherboard, always place it on  
a grounded anti-static surface until you are ready to  
reinstall it.  
Hold electronic circuit boards by the edges only. Do  
not touch the components on the board unless it is  
necessary to do so. Do not flex or stress circuit  
boards.  
Leave all components inside the static-proof packag-  
ing that they ship with until they are ready for installa-  
tion.  
After replacing optional devices, make sure all  
screws, springs, or other small parts are in place and  
are not left loose inside the case. Metallic parts or  
metal flakes can cause electrical shorts.  
Notes:  
All connectors are keyed to only attach one way.  
Always use the correct screw size as indicated in the  
procedures.  
18  
Chapter 2: Setting Up  
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2.1  
Rack Mounting  
The Transport GT24 can be mounted in a rack using the sup-  
plied rack mounting kit.  
Rack mounting kit  
Sliding Rails x 2:  
Sliding Brackets x 4 (Front x 2, Rear x 2)  
Mounting Ears x 2  
Screws Kit x 1  
Mounting Brackets x 4  
2.1.1 Installing the Server in a Rack  
Follow these instructions to mount the Transport GT24  
B2891 into an industry standard 19" rack.  
NOTE: Before mounting the Transport GT24 in a rack, ensure  
that all internal components have been installed and that the  
unit has been fully tested. Maintenance can be performed on  
the unit while in a rack but it is preferable to install the device  
in a fully operational condition.  
1. Screw the mounting ear to each side of Transport GT24  
as shown using 2 screws from the supplied screws kit.  
Mounting Ears  
Chapter 2: Setting Up  
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2. Screw the sliding brackets to the sliding rails.  
Sliding Brackets  
Front  
Rear  
3. Slide the sliding rail to each side of the Transport GT24.  
4. Screw the sliding rail to each side using 2 screws as  
shown.  
20  
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5. Locate the mounting bracket from the supplied kit and  
screw it to the rack using 2 screws on each side. Be care-  
ful that the mounting bracket should be secured from  
the inside of rack, not from the outside of rack. See the  
picture below for the correct direction.  
Mounting Bracket  
Chapter 2: Setting Up  
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6. Lift and insert the unit into place in the rack (A). Ensure  
the unit is completely inserted into the rack (B). Then  
screw the unit into place as shown (C).  
A
B
C
Note: To avoid injury, it is strongly recom-  
mended that two people lift the  
Transport GT24 into place while a third per-  
son screws it to the rack.  
22  
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2.2  
Installing Motherboard Components  
This section describes how to install components on to the  
motherboard, including CPU, memory modules and PCI card.  
2.2.1 Removing the Chassis Cover  
Follow these instructions to remove the Transport GT24  
chassis cover.  
1. Release the screw on the back side. Then slide the chas-  
sis cover in the direction of arrow.  
2. Lift the cover off.  
A
B
Chapter 2: Setting Up  
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2.2.2 Installing the CPU, Heatsink and Air Duct  
Follow these instructions to install the CPU, CPU heatsink  
and air duct.  
1. After removing the pre-installed air duct, locate the CPU  
sockets.  
CPU socket  
2. Pull the CPU lever up to unlock the CPU socket.  
24  
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3. Place the CPU in the CPU socket, ensuring that pin 1 is  
located as shown in the following illustration.  
4. Press the CPU socket lever down in the direction shown  
to secure the CPU.  
Chapter 2: Setting Up  
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5. Align the heatsink screw holes with the holes on the  
motherboard and insert two heatsink screws as shown.  
6. Replace the air duct over the heatsink and secure it to  
the motherboard using two screws.  
26  
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2.2.3 Installing the Memory  
Follow these instructions to install the memory modules on  
the motherboard.  
1. Locate the memory slots on the motherboard.  
Memory Slots  
2. Press the memory slot locking levers in the direction of  
the arrows as shown in the following illustration.  
3. Align the memory module with the slot. The module has  
indentations that align with notches in the slots.  
Chapter 2: Setting Up  
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4. Insert the memory module into the slot as shown.  
When inserted properly, the memory slot locking levers lock  
automatically onto the indentations at the ends of the module.  
2.2.4 Installing a PCI Card  
There are two PCI slots on the rear panel of GT24. The left  
slot is for PCI-E card while the right one is for PCI-X card.  
The procdures for installing PCI -E and PCI-X cards are the  
same. The follwoing instructions are for PCI-E card installa-  
tion. You may refer to the procedures below for PCI-X instal-  
lation.  
1. Push the tab of PCI slot on the rear panel in the direction  
as shown to release the bracket.  
28  
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2. Move the bracket to left as shown.  
3. Insert the PCI-E card as shown.  
4. Push the tab of PCI slot in the direction as shown to fix  
PCI-E card.  
Chapter 2: Setting Up  
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2.3  
Installing the Hard Drive for B2891G24S4H/U4H  
The Transport GT24 barebone system supports Serial ATA  
and SCSI hard drives.  
Follow these instructions to install a SATA or SCSI hard drive  
for model B2891G24U4H/B2891G24S4H.  
1. Press the locking lever latch in the direction of arrow (A)  
and then pull the locking lever open (B).  
B
A
2. Slide the drive tray out.  
3. Place a hard drive into the drive tray.  
30  
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4. Using 4 HDD screws to secure the HDD.  
5. Reinsert the drive tray into the chassis (A), ensuring that  
the drive tray is completely inserted into the chassis (B).  
B
A
6. Pressing the locking lever to secure the hard drive tray.  
Chapter 2: Setting Up  
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2.4  
Installing the Hard Drive for B2891G24S4-LC  
Follow these instructions to install a SATA hard drive for  
model B2891G24S4-LC.  
1. Remove the screw to release the hard drive tray.  
2. Slide the drive tray out.  
3. Place a hard drive into the drive tray and then secure the  
hard drive using 4 screws.  
32  
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4. Insert the hard drive tray into the bay.  
5. Secure the HDD using a screw.  
6. Connect the data and power cables.  
Chapter 2: Setting Up  
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2.5  
Installing the Slim FDD (Option)  
1. Locate the two FDD rails and screws from the FDD kit.  
Secure the two rails to FDD using four screws.  
FDD Rails & Screws  
2. Connect the FDD backplane to FDD using 2 screws.  
3. Connect the FFC cable to FDD.  
4. Using a screw driver to pull open the door of FDD tray.  
34  
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5. Insert FDD module into the tray.  
6. Locate the FDD cable from FDD kit. Connect the wrinkle  
side to the connector on floppy slot. Refer to the picture  
below for the correct direction. Then, connect the power  
cable of FDD to the connector on floppy slot.  
For Floppy Slot  
For Mainbord  
7. Connect the other side to the connector on motherboard.  
Chapter 2: Setting Up  
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Memo  
36  
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Chapter 3: Replacing Pre-Installed  
Components  
3.1  
Introduction  
This chapter explains how to replace pre installed compo-  
nents including the motherboard, LED control board, HDD,  
and CD-ROM drive.  
Take note of the precautions in this section when installing  
your system.  
3.1.1 Work Area  
Make sure you have a stable, clean working environment.  
Dust and dirt can get into components and cause malfunc-  
tions. Use containers to keep small components separated.  
Putting all small components in separate containers keeps  
them from becoming lost. Adequate lighting and proper tools  
can prevent you from accidentally damaging the internal  
components.  
3.1.2 Tools  
The procedures that follow require only a few tools, including  
the following:  
A cross head (Phillips) screwdriver  
A grounding strap or an anti-static pad  
Most of the electrical and mechanical connections can be dis-  
connected using your fingers. It is recommended that you do  
not use needle-nosed pliers to remove connectors as these  
can damage the soft metal or plastic parts of the connectors.  
Chapter 3: Replacing Pre-Installed Components  
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3.1.3 Precautions  
Components and electronic circuit boards can be damaged  
by static electricity. Working on a system that is connected to  
a power supply can be extremely dangerous. Follow the  
guidelines below to avoid damage to the Transport GT24 or  
injury to yourself.  
Ground yourself properly before removing the top  
cover of the system. Unplug the power from your  
computer power supply and then touch a safely  
grounded object to release static charge (i.e. power  
supply case). If available, wear a grounded wrist  
strap. Alternatively, discharge any static electricity by  
touching the bare metal chassis of the unit case, or  
the bare metal body of any other grounded appli-  
ance.  
Avoid touching motherboard components, IC chips,  
connectors, memory modules, and leads.  
The motherboard is pre-installed in the system.  
When removing the motherboard, always place it on  
a grounded anti-static surface until you are ready to  
reinstall it.  
Hold electronic circuit boards by the edges only. Do  
not touch the components on the board unless it is  
necessary to do so. Do not flex or stress circuit  
boards.  
Leave all components inside the static-proof packag-  
ing that they ship with until they are ready for installa-  
tion.  
After replacing optional devices, make sure all  
screws, springs, or other small parts are in place and  
are not left loose inside the case. Metallic parts or  
metal flakes can cause electrical shorts.  
Notes:  
All connectors are keyed to only attach one way.  
Always use the correct screw size as indicated in the  
procedures.  
38  
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3.2  
Disassembly Flowchart  
The following flowchart outlines the disassembly procedure.  
Rear Components  
DIMMs  
Chassis rear cover  
CPU/heatsink assembly  
Air duct  
PCI card  
Mainboard  
Mainboard  
Power supply  
Front Components  
Chassis rear cover  
PCBs  
CD-ROM  
FAN  
HDD  
Backplane  
Control  
Board  
M1010  
Adapter Board  
Chapter 3: Replacing Pre-Installed Components  
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3.3  
Removing the Cover  
Before replacing any parts you must remove the chassis  
cover.  
Follow these instructions to remove the cover of the  
Transport GT24 chassis cover.  
1. Release the screw and then slide the cover in the direc-  
tion of arrow.  
2. Lift the cover in the direction of arrow (A).  
B
A
40  
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3.4  
Replacing Motherboard Components  
Follow these instructions to replace motherboard compo-  
nents, including the motherboard.  
3.4.1 Disconnecting All Motherboard Cables  
Before replacing the motherboard or certain components,  
remove cables connected to the motherboard. Follow these  
instructions to remove all motherboard cabling.  
1. Disconnect ATX power cables  
Main Power  
EPS 12V Power  
2. Disconnect CD-ROM drive cable and SATA (or SCSI)  
hard drive cables.  
CD-ROM  
SATA  
SCSI  
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3. Disconnect the front panel, USB, and two LAN connec-  
tors. Refer to the mainboard layout for the locations  
Front Panel, USB  
LAN1/LAN2 LED  
FAN7  
FAN6  
FAN5  
FAN4  
FAN3  
FAN1  
FAN2  
FAN8  
FAN9  
4. Disconnect all fan power cables.  
42  
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3.4.2 Removing the Motherboard  
Follow these instructions to remove the motherboard from the  
chassis when all add-on components have been removed.  
1. Remove the eleven screws securing the motherboard to  
the chassis.  
2. Remove the motherboard.  
Chapter 3: Replacing Pre-Installed Components  
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3.5  
Replacing the Slim CD-ROM  
Follow these instructions to replace the CD-ROM.  
1. Remove the power and data cables from the slim CD-  
ROM adapter.  
Power Cable  
Data Cable  
2. Press the latch in the direction as show to release the  
CD-ROM drive.  
44  
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3. The CD-ROM drive will be freed from the drive bay after  
pressing the latch.  
4. Remove the two screws that secure the CD-ROM drive to  
the bracket.  
5. Replace the CD-ROM drive.  
6. Use the two screws to secure the CD-ROM to the  
bracket. Then replace the unit into the drive bay and con-  
nect the CD-ROM power and data cables.  
Chapter 3: Replacing Pre-Installed Components  
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3.6  
Replacing the LED Control Board  
Follow these instructions to remove the LED control board.  
1. Remove the 2 screws securing the LED control board to  
the chassis.  
2. Pull the LED control board free from the chassis as  
shown below.  
3. Unplug the front panel ribbon cable from the connector.  
46  
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4. Unplug the USB cable from the connector.  
5. Remove the three screws securing the LED control board  
to the bracket  
6. Release the LED control board from the chassis. After  
replacement, insert and secure the unit to the chassis fol-  
lowing the reverse procedures from step 1~5.  
Chapter 3: Replacing Pre-Installed Components  
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3.7  
Replacing the M1010 Adapter Board  
1. Remove all the cables connected to the adapter board,  
including front panel, USB, LAN, power and five fan  
cables.  
2. Remove the five screws to release the adapter board.  
Refer to page 47 for the locations..  
48  
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3.7.1 M1010 Adapter Board Features  
J14: Fan Tach Connector  
J1: Front Panel Connector  
FDD1 Connector  
J16: LCM Connector  
J7:Fan Tach & PWM Connector  
J3: LAN/ID LED Connector  
JP1: Fan Input Select  
Connector  
J19:CD-ROM Power Connector  
J5: Fan Connector  
J9: Fan Connector  
J11: Fan Connector  
J10: Fan Connector  
J2: Front Panel Connector  
J6: Fan Connector  
Slim FDD Connector  
J8: PWM Connector  
J13: Fan Tach Connector  
PW2 Connector  
J15: LCM Connector  
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3.7.2 System Fan Layout  
The following picture provides the information for system fan  
layout. Refer to the tables on p.xx for connection.  
50  
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System Fan Speed Control Signal  
M1010 Adapter Board  
J8 PWM Connector  
Connect to  
Motherboard  
FAN6 Connector  
Æ
System Fan Monitoring Signal  
Barebone System Fan  
Connect to  
Motherboard Fan  
Fan 1 (Fan J13)  
Fan 2 (Fan J13)  
Fan 3 (Fan J14)  
Fan 4 (Fan J14)  
Fan 5 (Fan J14)  
Æ
Æ
Æ
Æ
Æ
Fan 1  
Fan 2  
Fan 3  
Fan 4  
Fan 5  
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3.7.3 M1010 Adapter Board Connector Pin Definition  
J1 TYFP Front Panel Connector  
1
HDLED+  
2
PW_LED+  
PW_LED -  
PWR_SW+  
PWR_SW -  
WLED+  
3
HDLED -  
4
5
RESET-  
6
7
RESET+  
8
9
VOLTAGE5  
EXT_INT  
V5SB  
10  
12  
14  
16  
18  
11  
13  
15  
17  
WLED-  
KEY PIN  
GND  
ICH_SMBDAT  
ICH_SMBCLK  
INTRU#  
J2 Front Panel Connector  
1
HDLED+  
2
HDLED-  
3
RESET+  
4
RESET-  
5
PW_LED+  
WLED+  
6
PW_LED-  
WLED -  
7
8
9
ICH_SMBDAT  
EXT_INT  
V5SB  
10  
12  
14  
16  
18  
20  
22  
24  
26  
28  
ICH_SMSCLK  
VOLTAGE5  
INTRU#  
11  
13  
15  
17  
19  
21  
23  
25  
27  
PWR_SW+  
LAN1_LED+  
LAN2_LED+  
LAN3_LED_  
ID_LED+  
ID_SW+  
PWR_SW-  
LAN1_LED -  
LAN2_LED-  
LAN3_LED-  
ID_LED-  
ID_SW-  
KEY PIN  
NC  
52  
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J3 LAN/ID LED Connector  
1
LAN1_LED+  
LAN2_LED+  
LAN3_LED+  
ID_LED+  
2
4
6
8
LAN1_LED-  
LAN2_LED-  
LAN3_LED-  
ID_LED-  
3
5
7
9
ID_SW+  
10 ID_SW-  
12 NC  
11  
KEY PIN  
FAN Signal Related Connector Pin Definition  
NOTE: The FAN signal naming is based on HW circuit design only. It might  
be different from the system fan naming.  
J7 Fan TACH & PWM Connector  
1
2
3
4
VDD  
NC  
FAN7_TACH_  
PWM  
J8 PWM Connector  
1
2
3
GND  
PWM  
NC  
J13 Fan TACH Connector  
1
3
5
7
GND  
2
4
6
8
FAN1_TACH  
FAN2_TACH  
FAN3-TACH  
NC  
GND  
GND  
KEY PIN  
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J14 Fan TACH Connector  
1
GND  
GND  
GND  
GND  
GND  
GND  
GND  
KEY PIN  
2
FAN4_TACH  
FAN5_TACH  
FAN6_TACH  
FAN7_TACH  
FAN8_TACH  
FAN9_TACH  
FAN10_TACH  
NC  
3
4
5
6
7
8
9
10  
12  
14  
16  
11  
13  
15  
J6 Fan Connector  
1
2
3
4
5
6
FAN1_12VPWM  
FAN1_TACH  
GND  
GND  
FAN2_TACH  
FAN2_12VPWM  
J10 Fan Connector  
1
2
3
4
5
6
FAN3_12VPWM  
FAN3_TACH  
GND  
GND  
FAN4_TACH  
FAN4_12VPWM  
54  
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J11 Fan Connector  
1
2
3
4
5
6
FAN5_12VPWM  
FAN5_TACH  
GND  
GND  
FAN6_TACH  
FAN6_12VPWM  
J9 Fan Connector  
1
2
3
4
5
6
FAN7_12VPWM  
FAN7_TACH  
GND  
GND  
FAN8_TACH  
FAN8_12VPWM  
J5 Fan Connector  
1
2
3
4
5
6
FAN9_12VPWM  
FAN9_TACH  
GND  
GND  
FAN10_TACH  
FAN10_12VPWM  
Chapter 3: Replacing Pre-Installed Components  
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J15 & J16 LCM Connectors  
1
3
5
LCM_+5V  
KEY PIN  
2
4
6
LCM_SIN  
GND  
LCM_+5VSB  
LCM_SOUT  
JP1 Fan Input Select Connectors  
Pin1 & Pin2 Close  
Pin2 & Pin3 Close  
Fan PWM signal from J8  
Fan PWM signal from J7  
56  
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3.8  
Replacing the SATA or SCSI Backplane  
NOTE: The procedures for replacing SATA or SCSI back-  
planes are the same. The following section applies to  
B2891G24S4H model only. You may rerfer to the following  
section for SCSI backplane replacement.  
1. Remove the 3 screws securing the adapter board to the  
chassis.  
2. Grab the two lables to lift the adapter board.  
Chapter 3: Replacing Pre-Installed Components  
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3. Remove the ten screws that secure the bracket to the  
adapter board.  
4. Release the adapter board free from the bracket.  
5. Replace the unit to the chassis following the reverse pro-  
cedures from step 1 to 4 after done.  
58  
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3.8.1 S-ATA Backplane (M1204) Features  
U4, SATA 4 Connector  
U3, SATA 3 Connector  
U2, SATA 2 Connector  
HDD Power LED  
HDD Active LED  
U1, SATA 1 Connector  
Chapter 3: Replacing Pre-Installed Components  
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PW1 Power Connector  
PW2 Power Connector  
J4, SATA 4 Connector  
J3, SATA 3 Connector  
J4, HDD Access  
LED Connector 1  
J2, SATA 2 Connector  
J1, SATA 1 Connector  
JP1, HDD Access  
LED Connector 2  
60  
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M1204 HDD Access LED Connector Pin Definition  
J4: HDD Access LED Connector  
1
3
5
7
HD_ACCLED1+  
HD_ACCLED2+  
HD_ACCLED3+  
HD_ACCLED4+  
2
4
6
8
HD_ACCLED1_N  
HD_ACCLED2_N  
HD_ACCLED3_N  
HD_ACCLED4_N  
NOTE: This is a normal HDD access LED connector. It just  
passes through the LED signal from SATA controller.  
JP1: HDD Access LED Connector  
1
3
5
7
HD_ACCLED1+  
HD_ACCLED2+  
HD_ACCLED3+  
HD_ACCLED4+  
2
4
6
8
HD_ACCLED1-  
HD_ACCLED2-  
HD_ACCLED3-  
HD_ACCLED4-  
NOTE: This is a HDD access LED connector with reverse  
signal circuit design. It is for some special LED signal require-  
ment of SATA controller.  
Chapter 3: Replacing Pre-Installed Components  
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3.8.2 SCSI Backplane (M1205) Features  
SCSI 4 Connector  
SCSI 3 Connector  
SCSI 2 Connector  
HDD Power LED  
SCSI 1 Connector  
HDD Active LED  
62  
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PW1 Power Connector  
PW2 Power Connector  
SCSI Data Connector  
Switch, ID select or  
Start-Mode select  
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M1205 HDD Start-Mode & ID Selection Switch  
SW1 & SW2 HDD Start-Mode Selection Switch  
Case SW1  
SW2  
Motor Spin Func-  
(DLYD_START)  
(RMT_START) tion  
1
OFF  
OFF  
OFF  
Motor spins up at  
D.C. power on.  
2*  
ON  
Motor spins up at  
D.C. power on after  
a delay in seconds  
12 times** the value  
of the numeric  
SEL_ID for the SCSI  
device.  
3
4
OFF  
ON  
ON  
ON  
Motor spins up only  
when START UNIT  
command is  
received.  
Reserved. SCSI  
devices not imple-  
menting this option  
shall execute power  
control according to  
the rules of case 3.  
Note:  
*Case 2 is the default setting.  
**This value may be reduced by SCSI device supplies to reflect the  
wrost-case time duration of peak current drains at the 12 V.D.C or 5  
V.D.C source or both during motor spin up. In no case should the  
delay exceed 12 s.  
64  
Chapter 3: Replacing Pre-Installed Components  
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SW3 & SW4 HDD ID Selection Switch  
Case SW3  
SW4  
ID Sequence  
(left to right in front view)  
1
OFF  
ON  
OFF  
OFF  
SCSI ID# 0, 1, 2, 3  
2*  
SCSI ID#4, 5, 6, 7  
(Please notice that, in this case,  
HDD SCSI ID#7 will conflict with  
SCSI controller ID)  
3
OFF  
ON  
ON  
ON  
SCSI ID#8, 9, 10, 11  
4
SCSI ID#12, 13, 14, 15  
Note:  
*Case 2 is not a recommended selection because SCSI HDD  
ID#7 will conflict with SCSI controller ID in such case.  
Chapter 3: Replacing Pre-Installed Components  
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3.9  
Replacing the Power Supply  
1. Remove the two screws that secure the power supply to  
the chassis.  
2. Remove the screw that secure the fan assembly to the  
chassis  
66  
Chapter 3: Replacing Pre-Installed Components  
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Appendix I: BIOS Differences  
The BIOS of B2891 is similar to the BIOS of S2891. However,  
there is something different. You may refer to the attached  
motherboard manual for the complete BIOS information. The  
differences between B2891 and S2891 are on the  
“Advanced” and “Boot” menu. See the following for the differ-  
ences.  
S2891 Mainboard BIOS/Advanced Menu  
PhoenixBIOS Setup-Copyright 1985-2001 Phoenix Technologies Ltd.  
Advanced  
Secured Setup Configuration  
Reset Configuration Data:  
[No]  
[No]  
Item Specific  
Help  
XHammer Configuration  
XIntegrated Devices  
XPCI Configuration  
XIDE Configuration  
XFloppy Configuration  
XI/O Device Configuration  
XHardware Monitor:  
XConsole Redirection  
IPMI  
F1: Help ÇÈ: Select Item  
-/+: Change Values  
F9: Setup Defaults  
Esc: Exit ÅÆ: Select Menu Enter: Select  
X: Sub-Menu  
F10: Previous Values  
Boot Menu  
PhoenixBIOS Setup-Copyright 1985-2001 Phoenix Technologies Ltd.  
Boot  
QuickBoot Mode:  
[Disabled]  
[Disabled]  
[Disabled]  
[Disabled]  
Item Specific  
Help  
Boot-time Diagnostic Screen  
Summary screen:  
POST Errors:  
XBoot Device Priority  
F1: Help ÇÈ: Select Item  
-/+: Change Values  
F9: Setup Defaults  
Esc: Exit ÅÆ: Select Menu Enter: Select  
X: Sub-Menu  
F10: Previous Values  
67  
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B2891 Barebone BIOS / Advanced Menu  
PhoenixBIOS Setup-Copyright 1985-2001 Phoenix Technologies Ltd.  
Advanced  
Secured Setup Configuration  
[No]  
[No]  
Item Specific  
Help  
Reset Configuration Data:  
XHammer Configuration  
XIntegrated Devices  
XPCI Configuration  
XIDE Configuration  
XFloppy Configuration  
XI/O Device Configuration  
XHardware Monitor:  
XConsole Redirection  
Auto Fan control  
[Enabled]  
IPMI  
F1: Help ÇÈ: Select Item  
-/+: Change Values  
F9: Setup Defaults  
Esc: Exit ÅÆ: Select Menu Enter: Select  
X: Sub-Menu  
F10: Previous Values  
Boot Menu  
PhoenixBIOS Setup-Copyright 1985-2001 Phoenix Technologies Ltd.  
Boot  
QuickBoot Mode:  
Boot-time Diagnostic Screen  
Summary screen:  
POST Errors:  
[Disabled]  
[Disabled]  
[Disabled]  
[Disabled]  
Item Specific  
Help  
Chassis Intrusion  
XBoot Device Priority  
F1: Help ÇÈ: Select Item  
-/+: Change Values  
F9: Setup Defaults  
Esc: Exit ÅÆ: Select Menu Enter: Select  
X: Sub-Menu  
F10: Previous Values  
Table of Differences  
B2891  
S2891  
with “Auto Fan control” in  
“Advanced menu  
without “Auto Fan control” in  
“Advanced Menu  
with “Chassis Intrusion” in  
“Boot” menu  
without “Chassis Intrusion” in  
“Boot” menu  
68  
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Appendix II: Cable Connection Tables  
SATA Cable  
Table 1: B2891G24S4H Model  
M1204 SATA Backplane  
SATA 1  
Connect to  
M8110 Card  
SATA 2  
Æ
Æ
Æ
Æ
SATA 2  
SATA 3  
SATA 3  
SATA 0  
SATA 4  
SATA 1  
Table 2: B2891G24S4-LC Model  
HDD Drive  
Connect to  
Motherboard  
SATA2  
HDD1  
HDD2  
HDD3  
HDD4  
Æ
Æ
Æ
Æ
SATA3  
SATA0  
SATA1  
SCSI Cable  
Table 3: B2891G24U4H  
M1205 SCSI Backplane  
SCSI Connector  
Connect to  
M7901  
SCSI_1 Connector  
Æ
FAN Cable  
Table 4: System Fan to M1010 Adapter Board  
System Fan  
Fan 1  
Connect to  
M1010  
Æ
Æ
Æ
J6 Fan Connector  
J10 Fan Connector  
J11 Fan Connector  
Fan 2  
Fan 3  
69  
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Table 4: System Fan to M1010 Adapter Board  
Fan 4  
Fan 5  
Æ
Æ
J9 Fan Connector  
J5 Fan Connector  
Table 5: M1010 Adapter Board to Motherboard  
M1010  
Connect to  
Motherboard Fan  
Fan 1  
J13 Fan 1 cable  
J13 Fan 2 cable  
J14 Fan 3 cable  
J14 Fan 4 cable  
J14 Fan 5 cable  
J7 PWM cable  
Æ
Æ
Æ
Æ
Æ
Æ
Fan 2  
Fan 3  
Fan 4  
Fan 5  
Fan 6  
Power Supply Cable  
Table 6: Power Supply to Motherboard  
Power Supply  
Connect to  
Motherboard  
P1 24-pin power cable  
P2 8-pin power cable  
Æ
Æ
J41 24-pin connector  
J26 8-pin connector  
Table 7: Power Supply to M1010 Adapter Board  
Power Supply  
Connect to  
M1010  
P3 4-pin power cable  
Æ
PW2 4-pin connector  
Table 8: Power Supply to M1204/M1205 HDD Backplane  
Power Supply  
Connect to  
M1204/M1205  
P4 4-pin power cable  
P6 4-pin power cable  
Æ
Æ
PW1 4-pin connector  
PW2 4-pin connector  
70  
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The Other Cable  
Table 9: M1010 Adapter Board to Motherboard  
M1010  
Connect to  
Moherboard  
J73  
J3 LAN1 LED cable  
J3 LAN2 LED cable  
Æ
Æ
J75  
Table 10: M1003 Front Panel Control Board Related Cable  
M1003 J1 USB connector  
M1003 J2 connector  
Æ
Æ
Motherboard J25  
M1010 J2 connector  
Table 11: CD-ROM Related Cable  
Motherboard IDES connector  
M1010 J19 power connector  
Æ
Æ
CD-ROM Backplane  
CD-ROM Backplane  
Table 12: Chassis Intrusion Cable  
Chassis intrusion switch  
Æ
Motherboard J139  
Pin 16 & Pin 18  
Table 13: FDD Related Cable (Option)  
Motherboard FDD connector  
Power Supply P5  
Æ
Æ
FDD Backplane  
FDD Backplane  
71  
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Technical Support  
If a problem arises with your system, you should first turn to  
your dealer for direct support. Your system has most likely  
been configured or designed by them and they should have  
the best idea of what hardware and software your system  
contains. Hence, they should be of the most assistance for  
you. Furthermore, if you purchased your system from a  
dealer near you, take the system to them directly to have it  
serviced instead of attempting to do so yourself (which can  
have expensive consequences).  
If these options are not available for you then Tyan Computer  
Corporation can help.Besides designing innovative and qual-  
ity products for over a decade, Tyan has continuously offered  
customers service beyond their expectations. Tyan's website  
(www.tyan.com) provides easy-to-access resources such as  
in-depth Linux Online Support sections with downloadable  
Linux drivers and comprehensive compatibility reports for  
chassis, memory and much more. With all these convenient  
resources just a few keystrokes away, users can easily find  
the latest software and operating system components to keep  
their systems running as powerful and productive as possi-  
ble. Tyan also ranks high for its commitment to fast and  
friendly customer support through email. By offering plenty of  
options for users, Tyan serves multiple market segments with  
the industry's most competitive services to support them.  
"Tyan's tech support is some of the most impressive we've  
seen, with great response time and exceptional organization  
in general" - Anandtech.com  
Please feel free to contact us directly for this service at tech-  
Help Resources:  
1. See the beep codes section of this manual.  
2. See the TYAN website for FAQ’s, bulletins, driver updates,  
and other information: http://www.tyan.com  
72  
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3. Contact your dealer for help BEFORE calling TYAN.  
4. Check the TYAN user group: alt.comp.periphs.main-  
board.TYAN  
Returning Merchandise for Service  
During the warranty period, contact your distributor or system  
vendor FIRST for any product problems. This warranty only  
covers normal customer use and does not cover damages  
incurred during shipping or failure due to the alteration, mis-  
use, abuse, or improper maintenance of products.  
NOTE: A receipt or copy of your invoice marked with the date  
of purchase is required before any warranty service can be  
rendered. You may obtain service by calling the manufacturer  
for a Return Merchandise Authorization (RMA) number. The  
RMA number should be prominently displayed on the outside  
of the shipping carton and the package should be mailed pre-  
paid. TYAN will pay to have the board shipped back to you.  
Transport GT24, B2891 Service Engineer’s Manual v1.0  
Document part No. D1645-100  
73  
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74  
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