Tyan Computer Network Card B2881 User Manual

Transport GT24  
B2881  
Service Engineer’s Manual  
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PREFACE  
Copyright  
This publication, including all photographs, illustrations, and soft-  
ware, is protected under international copyright laws, with all rights  
reserved. Neither this manual, nor any material contained herein,  
may be reproduced without written consent of the manufacturer-.  
Copyright 2005  
Version 1.0  
Disclaimer  
Information contained in this document is furnished by TYAN Com-  
puter Corporation and has been reviewed for accuracy and reliability  
prior to printing. TYAN assumes no liability whatsoever, and dis-  
claims any express or implied warranty, relating to sale and/or use of  
TYAN products including liability or warranties relating to fitness for  
a particular purpose or merchantability. TYAN retains the right to  
make changes to product descriptions and/or specifications at any  
time, without notice. In no event will TYAN be held liable for any  
direct or indirect, incidental or consequential damage, loss of use,  
loss of data or other malady resulting from errors or inaccuracies of  
information contained in this document.  
Trademark Recognition  
All registered and unregistered trademarks and company names  
contained in this manual are property of their respective owners  
including, but not limited to the following.  
TYAN and Transport GT24 B2881 are trademarks of TYAN Com-  
puter Corporation.  
AMD, Opteron, and combinations thereof are trademarks of AMD  
Corporation.  
AMI, AMIBIOS, and combinations thereof are trademarks of Phoe-  
nix Technologies.  
Microsoft Windows is a trademark of Microsoft Corporation.  
IBM, PC, AT, PS/2 are trademarks of IBM Corporation.  
Winbond is a trademark of Winbond Electronics Corporation.  
Portable Document Format (PDF) is a trademark of Adobe Corpora-  
tion.  
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Federal Communications Commission (FCC)  
Notice for the USA Compliance Information State-  
ment (Declaration of Conformity Procedure) DoC FCC  
Part 15: This device complies with part 15 of the FCC  
Rules  
Operation is subject to the following conditions:  
1) This device may not cause harmful interference, and  
2) This device must accept any interference received including inter-  
ference that may cause undesired operation. If this equipment does  
cause harmful interference to radio or television reception, which  
can be determined by turning the equipment off and on, the user is  
encouraged to try one or more of the following measures:  
– Reorient or relocate the receiving antenna.  
– Increase the separation between the equipment and the  
receiver.  
– Plug the equipment into an outlet on a circuit different from  
that of the receiver.  
Consult the dealer on an experienced radio/television technician for  
help.  
Notice for Canada  
This apparatus complies with the Class B limits for radio interference  
as specified in the Canadian Department of Communications Radio  
Interference Regulations. (Cet appareil est conforme aux norms de  
Classe B d’interference radio tel que specifie par le Ministere Cana-  
dien des Communications dans les reglements d’ineteference  
radio.)  
Notice for Europe (CE Mark) This product is in conformity  
with the Council Directive 89/336/EEC, 92/31/EEC  
(EMC).  
CAUTION: Lithium battery included with this board. Do not puncture,  
mutilate, or dispose of battery in fire. Danger of explosion if battery  
is incorrectly replaced. Replace only with the same or equivalent  
type recommended by manufacturer. Dispose of used battery  
according to manufacturer instructions and in accordance with your  
local regulations.  
ii  
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About this Manual  
This manual provides you with instructions on installing your  
Transport GT24, and consists of the following sections:  
Chapter 1:  
Provides an Introduction to the Transport GT24  
B2881 bare-bones, packing list, describes the  
external components, gives a table of key compo-  
nents, and provides block diagrams of the system.  
Chapter 2:  
Covers procedures on installing the CPU, mem-  
ory modules, an optional PCI card, and hard  
drives.  
Chapter 3:  
Appendix:  
Covers removal and replacement procedures for  
pre-installed components.  
Describes the differences between mainboard  
BIOS and system BIOS. The cable connection  
tables are also provided for reference of system  
setup.  
Conventions  
The following conventions are used in the manual:  
Note: Calls attention to important information.  
Warning: Provides information to prevent harm  
to user or damage to equipment.  
iii  
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SAFETY INFORMATION  
Before installing and using the Transport GT24, take note of the fol-  
lowing precautions:  
– Read all instructions carefully.  
– Do not place the unit on an unstable surface, cart, or stand.  
– Do not block the slots and opening on the unit, which are pro-  
vided for ventilation.  
– Only use the power source indicated on the marking label. If  
you are not sure, contact the Power Company.  
– The unit uses a three-wire ground cable, which is equipped  
with a third pin to ground the unit and prevent electric shock.  
Do not defeat the purpose of this pin. If your outlet does not  
support this kind of plug, contact your electrician to replace  
your obsolete outlet.  
– Do not place anything on the power cord. Place the power  
cord where it will not be in the way of foot traffic.  
– Follow all warnings and cautions in this manual and on the  
unit case.  
– Do not push objects in the ventilation slots as they may touch  
high voltage components and result in shock and damage to  
the components.  
– When replacing parts, ensure that you use parts specified by  
the manufacturer.  
– When service or repairs have been done, perform routine  
safety checks to verify that the system is operating correctly.  
– Avoid using the system near water, in direct sunlight, or near  
a heating device.  
– Cover the unit when not in use.  
iv  
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Table of Contents  
1.1 About the Transport GT24 B2881 . . . . . . . . . . . . . . . . . . . . . . . . .1  
1.2 Product Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2  
1.3 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3  
1.4 Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5  
1.5.1 System Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8  
1.5.2 System Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9  
1.5.3 LED Definition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9  
1.5.4 System Internal View . . . . . . . . . . . . . . . . . . . . . . . . . . . .11  
1.5.5 Motherboard Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14  
1.5.6 Motherboard Block Diagram. . . . . . . . . . . . . . . . . . . . . . .16  
2.0.2 Work Area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17  
2.0.3 Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17  
2.0.4 Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18  
2.1 Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19  
2.1.1 Installing the Server in a Rack. . . . . . . . . . . . . . . . . . . . . .19  
2.3 Installing the Hard Drive for B2881G24S4-LC . . . . . . . . . . . . . .31  
2.4 Installing the Hard Drive for B2881G24S4H/U4H . . . . . . . . . . .33  
2.5 Installing the Slim FDD (Option) . . . . . . . . . . . . . . . . . . . . . . . . .35  
2.6 Installing the Slim CD-ROM or DVD-ROM  
(for B2881G24S4-LC only)...........................................................37  
3.2 Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41  
3.4 Replacing Motherboard Components . . . . . . . . . . . . . . . . . . . . . .43  
3.4.1 Disconnecting All Motherboard Cables . . . . . . . . . . . . . .43  
v
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3.5 Replacing the LED Control Board . . . . . . . . . . . . . . . . . . . . . . . .46  
3.6.1 M1012 Adapter Board Features. . . . . . . . . . . . . . . . . . . . .49  
3.6.3 System Fan Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55  
3.7 Replacing the SATA or SCSI Backplane . . . . . . . . . . . . . . . . . . .57  
3.7.1 SATA Backplane (M1204) Features . . . . . . . . . . . . . . . . .59  
3.8 Replacing the Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . .66  
Appendix I: BIOS Differences  
Appendix II: Cable Connection Tables  
Technical Support  
vi  
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Chapter 1: Overview  
1.1  
About the Transport GT24 B2881  
Congratulations on your purchase of the TYAN TransportTM  
GT24 (B2881), a highly-optimized rack-mountable barebone  
system. The Transport GT24 (B2881) offers the latest in dual  
processor server systems, providing a rich feature set and  
incredible performance. Leveraging advanced technology  
from AMD®, the Transport GT24 (B2881) based server sys-  
tem are capable of offering scalable 32 and 64-bit computing,  
high-bandwidth memory design, and a lightning-fast PCI-X  
bus implementation. The TransportTM GT24 (B2881) not only  
empowers your company in today’s demanding IT environ-  
ment but also offers a smooth path for future application  
usage.  
The TransportTM GT24 (B2881) uses TYAN’s latest tooling-  
made chassis featuring a robust structure, tool-less and mod-  
ularized design, and a solid mechanical enclosure. All of this  
provides the TransportTM GT24 (B2881) the power and flexi-  
bility to meet the needs of nearly any server application.  
Chapter 1: Overview  
1
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1.2  
Product Models  
Hot-Swap  
Support  
HDD  
Backplane  
Model  
HDD Bays  
Removable,  
4 HDDs  
4-port Ultra  
SCSI  
B2881G24U4H  
B2881G24S4H  
B2881G24S4-LC  
Yes  
Yes  
No  
.
Removable,  
4 HDDs  
4-port SATA  
None  
Internal (Fixed),  
4 HDDs  
B2881G24S4H  
B2881G24U4H  
B2881G24S4-LC  
2
Chapter 1: Overview  
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1.3  
Features  
Enclosure  
Networking  
Industry 19” rack-mountable 1U  
chassis storage bay  
– (4) 3.5” HDD bays  
(2) Gigabit Ethernet ports (Broad-  
com BCM5704 dual port controller)  
connected to 133MHz PCI-X bus  
– (1) slim line CD-ROM bay  
– (1) slim line FDD bay  
Dimension: D 25.4 x W 17.17 x H  
1.71 inch (645x436x43.6mm)  
Video  
ATI RAGE XL PCI graphics control-  
ler  
8MB Frame Buffer of video memory  
Processors  
Integrated Storage Controller  
Supports one or two AMD Opter-  
TM  
Model B2881G24S4H/S4-LC  
on 200 series processors  
– Dual channel IDE  
– Silicon Image Sil3114 SATA  
RAID controller, RAID 0,1, and  
10 support  
Model B2881G24U4H  
– Adaptec AIC-7902N dual-chan-  
nel U320 SCSI  
Chipset  
AMD-8131 Hyper Transport PCI-X  
tunnel  
AMD-8111 Hyper Transport I/O hub  
Winbond W83627HF super I/O chip  
ADT7463 Hardware Monitor IC  
– SO-DIMM ZCR support  
Memory  
Storage  
Eight 184-pin 2.5-Volt DDR DIMM  
SATA version, supports up to 4  
sockets  
internal SATA-1 HDDs  
Optional slim CD-ROM, DVD-ROM  
and FDD  
Supports up to 16GB of Registered,  
ECC DDR400/333 memory  
Expansion Slots  
Motherboard  
Two 64-bit 133/100MHz (3.3V) PCI-  
X slots supporting low profile and  
standard card  
Tyan Thunder K8SRE S2881G2NR-  
BB  
E-ATX footprint (13” x 12”)  
Back I/O Ports  
BIOS  
One keyboard & one PS/2 mouse  
ports  
Two RJ45 10/100/1000 Base-T port  
with activity LED  
Two USB 2.0 ports  
One 9-pin UART serial port  
One 15-pin VGA port  
AMI BIOS 8.0 on 4Mbit LPC flash  
ROM  
PnP, DMI2.0, WfM2.0 power man-  
agement  
Power management S1, S4 and S5  
support  
ACPI 1.0b & 2.0 support  
Front Panel Features  
Server Management  
I/O  
Automatic fan speed control  
Chassis intrusion alert  
Support Tyan Servr Management  
(TSM)  
Tyan SMDC* IMPI 1.5 compliant  
*remote server management kit  
(option)  
– (2) USB 2.0 ports  
LED indicators  
– Power LED  
– (2) LAN LEDs  
– HDD active LED  
Switches  
– Power switch  
– Reset switch  
Chapter 1: Overview  
3
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Regulatory  
Environment Temperature  
o
o
FCC Class B (Declaration of Con-  
formity)  
Operating temperature 5 C~35 C)  
o
Non-operating temperature -40 C ~  
o
CE (Declaration of Conformity)  
70 C  
Power Supply  
EPS 12V, 1U, 500W with PFC  
100V~240V AC input  
4
Chapter 1: Overview  
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1.4  
Unpacking  
If any items are missing or appear damaged, contact your  
retailer or browse to TYAN’s Web site for service:  
The Web site also provides information on other TYAN prod-  
ucts, plus FAQs, compatibility lists, BIOS settings, and more.  
1 x Tyan driver CD  
SMDC Kit  
Power Cords  
Left to right: Europe, US  
HDD Screws  
FDDs  
Mounting Ears & Screws  
FDD Kit  
FDD Backplane  
FDD Cable  
FDD Backplane Cable  
FDD Rails & Screws  
Chapter 1: Overview  
5
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Barebone Manual  
Mainboard Manual  
Heatsink x 2  
Rail Kit  
Front  
Rear  
Sliding Brackets  
Front L-Bracket x 2  
Rear L-Bracket x 2  
Mounting Bracket x 4  
Sliding Rails x 2  
Screws Kit  
6
Chapter 1: Overview  
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CD-ROM Accessory Kit  
(for B2881G24S4-LC only)  
CD-ROM Bracket  
CD-ROM Cable  
Power Cable  
CD-ROM Backplane & Screws  
Chapter 1: Overview  
7
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1.5  
About the Product  
This section contains the hardware diagrams and a block dia-  
gram of the GT24 system.  
1.5.1 System Front View  
B2881G24S4-LC  
Reset  
switch  
Warning LED  
HDD activity LED  
Power LED  
CD-ROM Drive  
(Option)  
*Reserved  
LAN LEDs  
USB ports  
Power switch  
Hard Drive Bay x 4  
*Reserved: Reserved LED for future upgrade  
B2881G24IU4H/B2881G24S4H  
Reset  
switch  
Warning LED  
HDD activity LED  
Power LED  
*Reserved  
USB ports  
CD-ROM Drive  
Power switch  
LAN LEDs  
Hard Drive Bay x 4  
8
Chapter 1: Overview  
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1.5.2 System Rear View  
Power Supply Socket  
Power Supply LED  
PS/2 Mouse/Keyboard Ports  
PCI-X Slot  
PCI-X Slot  
USB Port  
Serial Port  
VGA Port  
LAN Port x 2  
1.5.3 LED Definition  
Front Panel  
LED  
Color  
State  
Description  
Power  
Green  
OFF  
ON  
Power ON  
OFF  
Power OFF  
HDD Activity  
Amber  
OFF  
Blinking  
OFF  
HDD access activity  
No disk activity  
LAN1/LAN2 Activity  
Green  
Green  
OFF  
ON  
LAN connected  
Blinking  
OFF  
LAN access activity  
LAN disconnected  
Warning  
Reserved LED for future upgrade. It is not functional in  
the B2891 barebone now.  
Hot Swappable HDD  
Tray Power LED  
Green  
OFF  
ON  
Power connected  
Power disconnected  
HDD access activity  
No disk activity  
OFF  
Hot Swappable  
HDD Tray Access  
LED (U4H only)  
Amber  
OFF  
Blinking  
OFF  
Chapter 1: Overview  
9
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Rear I/O LED  
LED  
Color  
State  
Description  
RJ45 NIC1 Linkage  
(Left Side)  
Green  
Green  
OFF  
ON  
LAN linked  
Blinking  
OFF  
ON  
LAN accessing  
No LAN linked  
Gigabit mode  
100M mode  
10M mode  
RJ45 NIC1 Mode  
(Right Side)  
Amber  
Green  
OFF  
ON  
OFF  
RJ45 NIC2 Linkage  
(Left Side)  
Green  
Green  
OFF  
ON  
LAN linked  
Blinking  
OFF  
LAN accessing  
No LAN linked  
RJ45 NIC2 Mode  
(Right Side)  
Amber  
Green  
OFF  
ON  
Gigabit mode  
ON  
100M mode  
OFF  
10M mode  
Delta Power  
Supply LED  
Green  
Green  
Amber  
ON  
Output ON and OK  
AC present/Only 5Vsb ON  
1Hz Blinking  
ON  
Power supply critical event  
causing a shutdown: fail-  
ure, OCP, OVP, fan fail  
Amber  
1Hz Blinking  
Power supply warning  
event where the power  
supply continues to oper-  
ate: high temp., high  
power, high current, slow  
fan  
OFF  
OFF  
No AC power  
NOTE: “Right” or “Left” is viewed from the rear.  
10  
Chapter 1: Overview  
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1.5.4 System Internal View  
B2881G24S4-LC  
2
1
3
4
5
6
7
9
8
9
1. PCI-X Slot (with riser card  
M2057)  
6. System Fans (Left to right:  
FAN5, FAN4, FAN3, FAN2,  
FAN1)  
2. PCI-X Slot (with riser card  
M2052)  
7. M1012 Adapter Board  
8. Front Control Board Cable  
9. Four Internal HDD trays  
3. EPS 12V Power Supply  
4. Memory Slots  
5. CPU Sockets  
Chapter 1: Overview  
11  
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B2881G24S4H  
2
3
1
12  
4
5
6
11  
10  
7
8
9
1. PCI-X Slot (with riser card  
M2057)  
7. SATA Backplane  
8. LED Control Board Cable  
9. Four SATA HDDs  
10. Slim CD-ROM  
2. PCI-Slot (with riser card  
M2052)  
3. EPS 12V Power Supply  
4. CPU Sockets  
11. CD-ROM Cable  
12. Memory Slots  
5. System Fans (Left to right:  
FAN5, FAN4, FAN3, FAN2,  
FAN1)  
6. Adapter Board  
12  
Chapter 1: Overview  
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B2881G24U4H  
3
2
1
4
12  
5
6
8
11  
10  
7
9
1. PCI-X Slot (with riser card  
M2057)  
7. SCSI Backplane  
8. LED Control Board Cable  
9. Four SCSI HDDs  
10. Slim CD-ROM  
2. PCI-X Slot (with riser card  
M2052)  
3. EPS 12V Power Supply  
4. CPU Sockets  
11. CD-ROM Cable  
12. Memory Slots  
5. System Fans (Left to right:  
FAN5, FAN4, FAN3, FAN2,  
FAN1)  
6. Adapter Board  
Chapter 1: Overview  
13  
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1.5.5 Motherboard Layout  
14  
Chapter 1: Overview  
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Jumpers & Connectors  
Jumper  
Function  
J4  
SMBus 1.1 Connector  
J14  
J25  
J34  
J42  
J53  
J76  
J73/J75  
J77  
J85  
J86  
J87  
J92  
J102  
J11  
Onboard Buzzer/Speaker Header  
USB Front Panel Header  
Clear CMOS Jumper  
COM2 Header  
PCI-X Slot 1 Bus Speed Override  
SMDC Header  
Front Panel LAN LED Headers  
INTR-Chassis Intrusion Header  
ATI Video Disable Jumper  
Front Panel Header  
Gigabit Ethernet Disable Jumper  
PCI-X Slot 2 Bus Speed Override  
SATA Contorller Disable Jumper  
SCSI Controller Disable Jumper (optional)  
Reserved for OEM only  
J103/J104/J110/  
J89/J90  
Chapter 1: Overview  
15  
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1.5.6 Motherboard Block Diagram  
16  
Chapter 1: Overview  
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Chapter 2: Setting Up  
2.0.1 Before You Begin  
This chapter explains how to install the CPU, CPU heatsink,  
memory modules, and hard drives. Instructions on inserting a  
PCI card are also given.  
Take note of the precautions mentioned in this section when  
installing your system.  
2.0.2 Work Area  
Make sure you have a stable, clean working environment.  
Dust and dirt can get into components and cause malfunc-  
tions. Use containers to keep small components separated.  
Putting all small components in separate containers prevents  
them from becoming lost. Adequate lighting and proper tools  
can prevent you from accidentally damaging the internal  
components.  
2.0.3 Tools  
The following procedures require only a few tools, including  
the following:  
A cross head (Phillips) screwdriver  
A grounding strap or an anti-static pad  
Most of the electrical and mechanical connections can be dis-  
connected using your fingers. It is recommended that you do  
not use needle-nosed pliers to remove connectors as these  
can damage the soft metal or plastic parts of the connectors.  
Chapter 2: Setting Up  
17  
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2.0.4 Precautions  
Components and electronic circuit boards can be damaged  
by discharges of static electricity. Working on a system that is  
connected to a power supply can be extremely dangerous.  
Follow the guidelines below to avoid damage to the  
Transport GT24 or injury to yourself.  
Ground yourself properly before removing the top  
cover of the system. Unplug the power from the  
power supply and then touch a safely grounded  
object to release static charge (i.e. power supply  
case). If available, wear a grounded wrist strap. Alter-  
natively, discharge any static electricity by touching  
the bare metal chassis of the unit case, or the bare  
metal body of any other grounded appliance.  
Avoid touching motherboard components, IC chips,  
connectors, memory modules, and leads.  
The motherboard is pre-installed in the system.  
When removing the motherboard, always place it on  
a grounded anti-static surface until you are ready to  
reinstall it.  
Hold electronic circuit boards by the edges only. Do  
not touch the components on the board unless it is  
necessary to do so. Do not flex or stress circuit  
boards.  
Leave all components inside the static-proof packag-  
ing that they ship with until they are ready for installa-  
tion.  
After replacing optional devices, make sure all  
screws, springs, or other small parts are in place and  
are not left loose inside the case. Metallic parts or  
metal flakes can cause electrical shorts.  
Notes:  
All connectors are keyed to only attach one way.  
Always use the correct screw size as indicated in the  
procedures.  
18  
Chapter 2: Setting Up  
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2.1  
Rack Mounting  
After installing the necessary components, the  
Transport GT24 can be mounted in a rack using the supplied  
rack mounting kit.  
Rack mounting kit  
Sliding Rails x 2:  
Sliding Brackets x 4 (Front x 2, Rear x 2)  
Mounting Ears x 2  
Screws Kit x 1  
Mounting Brackets x 4  
2.1.1 Installing the Server in a Rack  
Follow these instructions to mount the Transport GT24 into  
an industry standard 19" rack.  
NOTE: Before mounting the Transport GT24 in a rack, ensure  
that all internal components have been installed and that the  
unit has been fully tested.  
Screws List (including screws for SMDC)  
A: Flat 6#-32 x4~x16  
B: B-type 6#-32 x4  
C: M4-4L x8  
D: M4-5L x4  
E: M4-8L x8  
F: M4-15L x2  
G: 13.5mm stand-off x1  
G
F
E
D
C
B
A
Chapter 2: Setting Up  
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Installing the Inner Rails to Chassis  
1. Screw the mounting ear to each side of Transport GT24  
as shown using 2 screws from the supplied screws kit.  
Mounting Ears  
2. Draw out the inner rails from rail assembly. Install inner  
rails to left and right sides of chassis using 2 M4-5L(D)  
screws for each side.  
Installing Outer Rails to the Rack  
3. Measure the distance between inner side of the front and  
rear mounting brackets in the rack.  
20  
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4. Locate the front and rear brackets.  
Rear Bracket x2  
Front Bracket x2  
5. Reserve 90mm for GT20 or 40mm for GT24 on the front  
bracket. Secure the front bracket to outer rail with 2 M4-  
4L(C) screws.  
M4-4L(C) Screw  
*Remember to add washer.  
Chapter 2: Setting Up  
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6. Reserve the distance same as in Step 2 on rear bracket.  
Secure the rear bracket to outer rail with 2 M4-4L(C)  
screws.  
Remember to add washer  
Front Side  
Rear Side  
7. Secure the outer rail to the rack using 2 brackets and 4  
M4-8L(E) screws for each side (A). Secure the mounting  
brackets from inside, not outside, of the rack (B).  
A
Mounting Bracket  
B
22  
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Rackmounting the Server  
8. Draw out the middle rail to the latch position.  
9. Lift the chassis and then insert the inner slide rails into  
the middle rails.  
10. Push the chassis in and press the latch key (A). Then  
push the whole system into the rack (B).  
B
A
Chapter 2: Setting Up  
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11. Secure the mounting ears of chassis to the rack with 2  
M4-15L(F) screws.  
NOTE: To avoid injury, it is strongly recommended that two  
people lift the Transport GT24 into the place while a third per-  
son screws it to the rack.  
24  
Chapter 2: Setting Up  
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2.2  
Installing Motherboard Components  
This section describes how to install components on to the  
motherboard, including CPU, memory modules and PCI card.  
2.2.1 Removing the Chassis Cover  
Follow these instructions to remove the Transport GT24  
chassis cover.  
1. Release the screw on the back side. Then slide the chas-  
sis cover in the direction of arrow.  
2. Lift the cover off.  
B
A
Chapter 2: Setting Up  
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2.2.2 Installing the CPU, Heatsink and Air Duct  
Follow these instructions to install the CPU, CPU heatsink  
and air duct.  
1. After removing the pre-installed air duct, locate the CPU  
sockets.  
CPU Sockets  
2. Pull the CPU lever up to unlock the CPU socket.  
3. Place the CPU in the CPU socket, ensuring that pin 1 is  
located as shown in the following illustration.  
26  
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4. Press the CPU socket lever down in the direction shown  
to secure the CPU.  
5. Align the heatsink screw holes with the holes on the  
motherboard and insert two heatsink screws as shown.  
6. Replace the air duct over the heatsink and secure the  
heatsink with two screws.  
Chapter 2: Setting Up  
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2.2.3 Installing the Memory  
Follow these instructions to install the memory modules on  
the motherboard.  
1. Locate the memory slots on the motherboard.  
Memory Slots  
2. Press the memory slot locking levers in the direction of  
the arrows as shown in the following illustration.  
3. Align the memory module with the slot. The module has  
indentations that align with notches in the slots.  
28  
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4. Insert the memory module into the slot as shown.  
When inserted properly, the memory slot locking levers lock  
automatically onto the indentations at the ends of the module.  
2.2.4 Installing a PCI-X Card  
There are two PCI-X slots on the rear panel of GT24. Refer to  
the procedures below for PCI-X installation.  
1. Push the tab of PCI-X slot on the rear panel in the direc-  
tion as shown to release the bracket.  
Chapter 2: Setting Up  
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2. Move the bracket to left as shown.  
3. Insert the PCI-X card as shown.  
4. Push the tab of PCI-X slot in the direction as shown to fix  
PCI-X card.  
30  
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2.3  
Installing the Hard Drive for B2881G24S4-LC  
Follow these instructions to install a SATA hard drive for  
model B2881G24S4-LC.  
1. Remove the screw to release the hard drive tray.  
2. Slide the drive tray out.  
3. Place a hard drive into the drive tray and then secure the  
hard drive using 4 screws.  
Chapter 2: Setting Up  
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4. Insert the hard drive tray into the bay.  
5. Secure the HDD using a screw.  
6. Connect the data and power cables.  
32  
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2.4  
Installing the Hard Drive for B2881G24S4H/U4H  
The Transport GT24 barebone system supports Serial ATA  
and SCSI hard drives.  
Follow these instructions to install a SATA or SCSI hard drive  
for model B2881G24U4H/B2881G24S4H.  
1. Press the locking lever latch in the direction of arrow (A)  
and then pull the locking lever open (B).  
B
A
2. Slide the drive tray out.  
3. Place a hard drive into the drive tray.  
Chapter 2: Setting Up  
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4. Using 4 HDD screws to secure the HDD.  
5. Reinsert the drive tray into the chassis (A), ensuring that  
the drive tray is completely inserted into the chassis (B).  
B
A
6. Pressing the locking lever to secure the hard drive tray.  
34  
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2.5  
Installing the Slim FDD (Option)  
1. Locate the two FDD rails and screws from the FDD kit.  
Secure the two rails to FDD using four screws.  
FDD Rails & Screws  
2. Connect the FDD backplane to FDD using 2 screws.  
3. Connect the FFC cable to FDD.  
4. Using a screw driver to pull open the door of FDD tray.  
Chapter 2: Setting Up  
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5. Insert FDD module into the tray.  
6. Locate the FDD cable from FDD kit. Connect the wrinkle  
side to the connector on floppy slot. Refer to the picture  
below for the correct direction. Then, connect the power  
cable of FDD to the connector on floppy slot.  
For Floppy Slot  
For Mainbord  
7. Connect the other side to the connector on motherboard.  
36  
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2.6  
Installing the CD-ROM or DVD-ROM (for  
B2881G24S4-LC only)  
Follow these instructions to install the slim CD-ROM.  
1. Use a screw driver to pull open the door of CD-ROM  
drive bay.  
2. Before connecting the CD-ROM backplane to CD_ROM  
drive, first connect the two white buffers to the backplane  
with 2 screws (A). Then, secure the CD-ROM backplane  
to CD-ROM drive with 2 screws provided (B).  
A
B
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3. Insert the CD-ROM drive into the chassis  
4. Connect the CD-ROM power and data cables.  
Power Cable  
Data Cable  
38  
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Chapter 3: Replacing Pre-Installed  
Components  
3.1  
Introduction  
This chapter explains how to replace pre installed compo-  
nents including the motherboard, LED control board, HDD,  
and CD-ROM drive.  
Take note of the precautions in this section when installing  
your system.  
3.1.1 Work Area  
Make sure you have a stable, clean working environment.  
Dust and dirt can get into components and cause malfunc-  
tions. Use containers to keep small components separated.  
Putting all small components in separate containers keeps  
them from becoming lost. Adequate lighting and proper tools  
can prevent you from accidentally damaging the internal  
components.  
3.1.2 Tools  
The procedures that follow require only a few tools, including  
the following:  
A cross head (Phillips) screwdriver  
A grounding strap or an anti-static pad  
Most of the electrical and mechanical connections can be dis-  
connected using your fingers. It is recommended that you do  
not use needle-nosed pliers to remove connectors as these  
can damage the soft metal or plastic parts of the connectors.  
Chapter 3: Replacing Pre-Installed Components  
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3.1.3 Precautions  
Components and electronic circuit boards can be damaged  
by static electricity. Working on a system that is connected to  
a power supply can be extremely dangerous. Follow the  
guidelines below to avoid damage to the Transport GT24 or  
injury to yourself.  
Ground yourself properly before removing the top  
cover of the system. Unplug the power from your  
computer power supply and then touch a safely  
grounded object to release static charge (i.e. power  
supply case). If available, wear a grounded wrist  
strap. Alternatively, discharge any static electricity by  
touching the bare metal chassis of the unit case, or  
the bare metal body of any other grounded appli-  
ance.  
Avoid touching motherboard components, IC chips,  
connectors, memory modules, and leads.  
The motherboard is pre-installed in the system.  
When removing the motherboard, always place it on  
a grounded anti-static surface until you are ready to  
reinstall it.  
Hold electronic circuit boards by the edges only. Do  
not touch the components on the board unless it is  
necessary to do so. Do not flex or stress circuit  
boards.  
Leave all components inside the static-proof packag-  
ing that they ship with until they are ready for installa-  
tion.  
After replacing optional devices, make sure all  
screws, springs, or other small parts are in place and  
are not left loose inside the case. Metallic parts or  
metal flakes can cause electrical shorts.  
Notes:  
All connectors are keyed to only attach one way.  
Always use the correct screw size as indicated in the  
procedures.  
40  
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3.2  
Disassembly Flowchart  
The following flowchart outlines the disassembly procedure.  
Rear Components  
DIMMs  
Chassis rear cover  
CPU/heatsink assembly  
Air duct  
PCI card  
Mainboard  
Mainboard  
Power supply  
Front Components  
Chassis rear cover  
FAN  
PCBs  
CD-ROM  
M1012  
Control  
Board  
Adapter Board  
HDD  
Backplane  
Chapter 3: Replacing Pre-Installed Components  
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3.3  
Removing the Cover  
Before replacing any parts you must remove the chassis  
cover.  
Follow these instructions to remove the cover of the  
Transport GT24 chassis cover.  
1. Release the screw and then slide the cover in the direc-  
tion of arrow.  
2. Lift the cover in the direction of arrow (A).  
B
A
42  
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3.4  
Replacing Motherboard Components  
Follow these instructions to replace motherboard compo-  
nents, including the motherboard.  
3.4.1 Disconnecting All Motherboard Cables  
Before replacing the motherboard or certain components,  
remove cables connected to the motherboard. Follow these  
instructions to remove all motherboard cabling.  
1. Disconnect ATX power cables  
Main Power  
EPS 12V Power  
2. Disconnect CD-ROM drive cable and SATA (or SCSI)  
hard drive cables.  
3. Disconnect the front panel, USB, and two LAN connec-  
tors. Refer to the mainboard layout for the locations.  
Chapter 3: Replacing Pre-Installed Components  
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4. Disconnect all fan power cables.  
44  
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3.4.2 Removing the Motherboard  
Follow these instructions to remove the motherboard from the  
chassis when all add-on components have been removed.  
1. Remove the eleven screws securing the motherboard to  
the chassis.  
2. Remove the motherboard.  
Chapter 3: Replacing Pre-Installed Components  
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3.5  
Replacing the LED Control Board  
Follow these instructions to remove the LED control board.  
1. Remove the 2 screws securing the LED control board to  
the chassis.  
2. Pull the LED control board free from the chassis as  
shown below.  
3. Unplug the front panel ribbon cable from the connector.  
46  
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4. Unplug the USB cable from the connector.  
5. Remove the three screws securing the LED control board  
to the bracket  
6. Release the LED control board from the chassis. After  
replacement, insert and secure the unit to the chassis fol-  
lowing the reverse procedures from step 1~5.  
Chapter 3: Replacing Pre-Installed Components  
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3.6  
Replacing the M1012 Adapter Board  
1. Remove all the cables connected to the adapter board,  
including front panel, USB, LAN, power and five fan  
cables.  
2. Remove the five screws to release the adapter board.  
Refer to page 49 for the location.  
48  
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3.6.1 M1012 Adapter Board Features  
J1: Front Panel  
Connector  
J16: LCM Connector  
FDD1: Standard  
Floppy Connector  
J14: Fan Tach Connector  
J7:Fan Tach & PWM Connector  
J3: LAN/ID LED  
Connector  
JP1: Fan Input Select  
Connector  
J19: CD-ROM Power  
Connector  
J5: Fan Connector  
J9: Fan Connector  
J11: Fan Connector  
J10: Fan Connector  
J2: Front Panel Connector  
J6: Fan Connector  
FDD2: Slim FDD Connector  
J8: PWM Connector  
J13: Fan Tach Connector  
PW2: Power Connector  
JP2: Fan Minimum  
Voltage Input Select  
Connector  
J4: Fan Tach & PWM  
Connector  
J15: LCM Connector  
Chapter 3: Replacing Pre-Installed Components  
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3.6.2 M1012 Adapter Board Connector Pin Definition  
J1 TYFP Front Panel Connector  
1
HDLED+  
2
PW_LED+  
PW_LED -  
PWR_SW+  
PWR_SW -  
WLED+  
3
HDLED -  
4
5
RESET-  
6
7
RESET+  
8
9
VOLTAGE5  
EXT_INT  
V5SB  
10  
12  
14  
16  
18  
11  
13  
15  
17  
WLED-  
KEY PIN  
GND  
ICH_SMBDAT  
ICH_SMBCLK  
INTRU#  
J2 Front Panel Connector  
1
HDLED+  
2
HDLED-  
3
RESET+  
4
RESET-  
5
PW_LED+  
WLED+  
6
PW_LED-  
WLED -  
7
8
9
ICH_SMBDAT  
EXT_INT  
V5SB  
10  
12  
14  
16  
18  
20  
22  
24  
26  
28  
ICH_SMSCLK  
VOLTAGE5  
INTRU#  
11  
13  
15  
17  
19  
21  
23  
25  
27  
PWR_SW+  
LAN1_LED+  
LAN2_LED+  
LAN3_LED+  
ID_LED+  
ID_SW+  
PWR_SW-  
LAN1_LED -  
LAN2_LED-  
LAN3_LED-  
ID_LED-  
ID_SW-  
KEY PIN  
NC  
50  
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J3 LAN/ID LED Connector  
1
LAN1_LED+  
LAN2_LED+  
LAN3_LED+  
ID_LED+  
2
4
6
8
LAN1_LED-  
LAN2_LED-  
LAN3_LED-  
ID_LED-  
3
5
7
9
ID_SW+  
10 ID_SW-  
12 NC  
11  
KEY PIN  
FAN Signal Related Connector Pin Definition  
NOTE: The FAN signal naming is based on HW circuit design only. It might  
be different from the system fan naming.  
J4 Fan TACH & PWM Connector  
1
2
3
4
GND  
NC  
FAN1_TACH  
PWM1 (Default)  
J7 Fan TACH & PWM Connector  
1
2
3
4
GND  
NC  
FAN7_TACH  
PWM1 (Default)  
J8 PWM Connector  
1
2
3
GND  
PWM2  
FAN1_TACH  
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J13 Fan TACH Connector  
1
3
5
7
GND  
2
4
6
8
FAN1_TACH  
FAN2_TACH  
FAN3_TACH  
NC  
GND  
GND  
KEY PIN  
J14 Fan TACH Connector  
1
GND  
GND  
GND  
GND  
GND  
GND  
GND  
GND  
GND  
GND  
KEY PIN  
2
FAN1_TACH  
FAN2_TACH  
FAN3_TACH  
FAN4_TACH  
FAN5_TACH  
FAN6_TACH  
FAN7_TACH  
FAN8_TACH  
FAN9_TACH  
FAN10_TACH  
NC  
3
4
5
6
7
8
9
10  
12  
14  
16  
18  
20  
22  
11  
13  
15  
17  
19  
21  
J6 Fan Connector  
1
2
3
4
5
6
FAN1_12VPWM  
FAN1_TACH  
GND  
GND  
FAN2_TACH  
FAN2_12VPWM  
52  
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J10 Fan Connector  
1
2
3
4
5
6
FAN3_12VPWM  
FAN3_TACH  
GND  
GND  
FAN4_TACH  
FAN4_12VPWM  
J11 Fan Connector  
1
2
3
4
5
6
FAN5_12VPWM  
FAN5_TACH  
GND  
GND  
FAN6_TACH  
FAN6_12VPWM  
J9 Fan Connector  
1
2
3
4
5
6
FAN7_12VPWM  
FAN7_TACH  
GND  
GND  
FAN8_TACH  
FAN8_12VPWM  
Chapter 3: Replacing Pre-Installed Components  
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J5 Fan Connector  
1
2
3
4
5
6
FAN9_12VPWM  
FAN9_TACH  
GND  
GND  
FAN10_TACH  
FAN10_12VPWM  
J15 & J16 LCM Connectors  
1
3
5
LCM_+5V  
KEY PIN  
2
4
6
LCM_SIN  
GND  
LCM_+5VSB  
LCM_SOUT  
JP1 Fan Input Select Connector  
Pin1 & Pin2 Close  
Pin2 & Pin3 Close  
Fan PWM signal from J8  
Fan PWM signal from J4, J7  
& J14 (Default)  
JP2 Fan Input Select Connector  
Pin1 & Pin2 Close  
Pin2 & Pin3 Close  
0V  
+5V (Default)  
54  
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3.6.3 System Fan Layout  
The following picture provides the information for system fan  
layout. Refer to the tables on p.56 for connection.  
Chapter 3: Replacing Pre-Installed Components  
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System Fan Speed Control Signal  
M1012 Adapter Board  
J8 PWM Connector  
Connect to  
Motherboard  
Æ
FAN6 Connector  
System Fan Monitoring Signal  
Barebone System Fan  
Connect to  
Motherboard Fan  
Fan 1 (Fan J13)  
Fan 2 (Fan J13)  
Fan 3 (Fan J14)  
Fan 4 (Fan J14)  
Fan 5 (Fan J14)  
Æ
Æ
Æ
Æ
Æ
Fan 8  
Fan 9  
Fan 3  
Fan 4  
Fan 2  
56  
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3.7  
Replacing the SATA or SCSI Backplane  
NOTE: The procedures for replacing SATA or SCSI back-  
planes are the same. The following section applies to  
B2891G24S4H model only. You may rerfer to the following  
section for SCSI backplane replacement.  
1. Remove the 3 screws securing the adapter board to the  
chassis.  
2. Grab the two lables to lift the adapter board.  
Chapter 3: Replacing Pre-Installed Components  
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3. Remove the ten screws that secure the bracket to the  
adapter board.  
4. Release the adapter board free from the bracket.  
5. Replace the unit to the chassis following the reverse pro-  
cedures from step 1 to 4 after done.  
58  
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3.7.1 S-ATA Backplane (M1204) Features  
U4, SATA 4 Connector  
U3, SATA 3 Connector  
U2, SATA 2 Connector  
HDD Power LED  
HDD Active LED  
U1, SATA 1 Connector  
Chapter 3: Replacing Pre-Installed Components  
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PW1 Power Connector  
PW2 Power Connector  
J4, SATA 4 Connector  
J3, SATA 3 Connector  
J4, HDD Access  
LED Connector 1  
J2, SATA 2 Connector  
J1, SATA 1 Connector  
JP1, HDD Access  
LED Connector 2  
60  
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M1204 HDD Access LED Connector Pin Definition  
J4: HDD Access LED Connector  
1
3
5
7
HD_ACCLED1+  
HD_ACCLED2+  
HD_ACCLED3+  
HD_ACCLED4+  
2
4
6
8
HD_ACCLED1_N  
HD_ACCLED2_N  
HD_ACCLED3_N  
HD_ACCLED4_N  
NOTE: This is a normal HDD access LED connector. It just  
passes through the LED signal from SATA controller.  
JP1: HDD Access LED Connector  
1
3
5
7
HD_ACCLED1+  
HD_ACCLED2+  
HD_ACCLED3+  
HD_ACCLED4+  
2
4
6
8
HD_ACCLED1-  
HD_ACCLED2-  
HD_ACCLED3-  
HD_ACCLED4-  
NOTE: This is a HDD access LED connector with reverse  
signal circuit design. It is for some special LED signal require-  
ment of SATA controller.  
Chapter 3: Replacing Pre-Installed Components  
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3.7.2 SCSI Backplane (M1205) Features  
SCSI 4 Connector  
SCSI 3 Connector  
SCSI 2 Connector  
HDD Power LED  
SCSI 1 Connector  
HDD Active LED  
62  
Chapter 3: Replacing Pre-Installed Components  
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PW1 Power Connector  
PW2 Power Connector  
SCSI Data Connector  
Switch, ID select or  
Start-Mode select  
Chapter 3: Replacing Pre-Installed Components  
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M1205 HDD Start-Mode & ID Selection Switch  
SW1 & SW2 HDD Start-Mode Selection Switch  
Case SW1  
SW2  
Motor Spin Func-  
(DLYD_START)  
(RMT_START) tion  
1
OFF  
OFF  
OFF  
Motor spins up at  
D.C. power on.  
2*  
ON  
Motor spins up at  
D.C. power on after  
a delay in seconds  
12 times** the value  
of the numeric  
SEL_ID for the SCSI  
device.  
3
4
OFF  
ON  
ON  
ON  
Motor spins up only  
when START UNIT  
command is  
received.  
Reserved. SCSI  
devices not imple-  
menting this option  
shall execute power  
control according to  
the rules of case 3.  
Note:  
*Case 2 is the default setting.  
**This value may be reduced by SCSI device supplies to reflect the  
wrost-case time duration of peak current drains at the 12 V.D.C or 5  
V.D.C source or both during motor spin up. In no case should the  
delay exceed 12 s.  
64  
Chapter 3: Replacing Pre-Installed Components  
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SW3 & SW4 HDD ID Selection Switch  
Case SW3  
SW4  
ID Sequence  
(left to right in front view)  
1
OFF  
ON  
OFF  
OFF  
SCSI ID# 0, 1, 2, 3  
2*  
SCSI ID#4, 5, 6, 7  
(Please notice that, in this case,  
HDD SCSI ID#7 will conflict with  
SCSI controller ID)  
3
OFF  
ON  
ON  
ON  
SCSI ID#8, 9, 10, 11  
4
SCSI ID#12, 13, 14, 15  
Note:  
*Case 2 is not a recommended selection because SCSI HDD  
ID#7 will conflict with SCSI controller ID in such case.  
Chapter 3: Replacing Pre-Installed Components  
65  
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3.8  
Replacing the Power Supply  
1. Remove the two screws that secure the power supply to  
the chassis.  
2. Remove the screw that secure the fan assembly to the  
chassis  
66  
Chapter 3: Replacing Pre-Installed Components  
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Appendix I: BIOS Differences  
The BIOS of B2881 is similar to the BIOS of S2881. There is  
only one menu different. You may refer to the attached moth-  
erboard manual for the complete BIOS information. The dif-  
ferences between B2881 and S2881 is on the  
“Advanced/Hardware Health Information” menu. See the fol-  
lowing for the differences.  
B2881 Advanced/Hardware Health Information  
BIOS Setup Utility  
Advanced  
Hardware Health Event Monitoring  
To Monitor Board’s  
Voltages  
CPU0 Temperature  
CPU1 Temperature  
System Temperature  
xxxxxx  
xxxxxx  
xxxxxx  
FAN1 Speed  
FAN2 Speed  
FAN3 Speed  
FAN4 Speed  
FAN5 Speed  
xxxxxx  
xxxxxx  
xxxxxx  
xxxxxx  
xxxxxx  
ÅÆ: Select Menu  
ÇÈ: Select Item  
Enter: Go to Sub  
Screen  
XMainboard Voltages Report  
Auto FAN2,6,9 Power Control  
PWM Minimal Duty Cycle  
Chassis Intrusion Detect  
[Enabled]  
[30% Duty Cycle]  
[Disabled]  
F1: General Help  
F10: Save and Exit  
ESC; Exit  
S2881 Advanced/Hardware Health Information  
BIOS Setup Utility  
Advanced  
Hardware Health Event Monitoring  
To Monitor Board’s  
Voltages  
CPU0 Temperature  
CPU1 Temperature  
System Temperature  
xxxxxx  
xxxxxx  
xxxxxx  
FAN1 Speed  
FAN2 Speed  
FAN3 Speed  
FAN4 Speed  
FAN5 Speed  
FAN6 Speed  
FAN7 Speed  
FAN8 Speed  
FAN9 Speed  
Not Monitored  
xxxxxx  
xxxxxx  
xxxxxx  
Not Monitored  
xxxxxx  
Not Montiored  
xxxxxx  
xxxxxx  
ÅÆ: Select Menu  
ÇÈ: Select Item  
Enter: Go to Sub  
Screen  
XMainboard Voltages Report  
Chassis Intrusion Detect  
[Disabled]  
F1: General Help  
F10: Save and Exit  
ESC; Exit  
67  
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Table of Differences  
S2881  
B2881  
FAN1 Speed, FAN2 Speed  
FAN1 Speed, FAN2 Speed  
FAN3 Speed, FAN4 Speed  
FAN5 Speed  
FAN3 Speed, FAN4 Speed  
FAN5 Speed, FAN6 Speed  
FAN7 Speed, FAN8 Speed  
FAN9 Speed  
68  
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Appendix II: Cable Connection Tables  
SATA Cable  
Table 1: B2881G24S4-LC Model  
HDD Drive  
HDD1  
Connect to  
Motherboard  
SATA0  
Æ
Æ
Æ
Æ
HDD2  
SATA1  
HDD3  
SATA2  
HDD4  
SATA3  
FAN Cable  
Table 2: System Fan to M1012 Adapter Board  
System Fan  
Fan 1  
Connect to  
M1012  
Æ
Æ
Æ
Æ
Æ
J6 Fan Connector  
J10 Fan Connector  
J11 Fan Connector  
J9 Fan Connector  
J5 Fan Connector  
Fan 2  
Fan 3  
Fan 4  
Fan 5  
Table 3: M1012 Adapter Board to Motherboard  
M1012  
Connect to  
Motherboard Fan  
Fan 8  
J13 Fan 1 cable  
J13 Fan 2 cable  
J14 Fan 3 cable  
J14 Fan 4 cable  
J14 Fan 5 cable  
J8 PWM cable  
Æ
Æ
Æ
Æ
Æ
Æ
Fan 9  
Fan 3  
Fan 4  
Fan 2  
Fan 6  
69  
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Power Supply Cable  
Table 4: Power Supply to Motherboard  
Power Supply  
Connect to  
Motherboard  
P1 24-pin power cable  
P2 8-pin power cable  
Æ
Æ
J41 24-pin connector  
J26 8-pin connector  
Table 5: Power Supply to M1012 Adapter Board  
Power Supply  
Connect to  
M1012  
P3 4-pin power cable  
Æ
PW2 4-pin connector  
The Other Cable  
Table 6: M1012 Adapter Board to Motherboard  
M1012  
Connect to  
Moherboard  
J73  
J3 LAN1 LED cable  
J3 LAN2 LED cable  
Æ
Æ
J75  
Table 7: M1003 Front Panel Control Board Related Cable  
M1003 J1 USB connector  
M1003 J2 connector  
Æ
Æ
Motherboard J25  
M1012 J2 connector  
Table 8: Chassis Intrusion Cable  
Chassis intrusion switch  
Æ
Motherboard J86  
Pin 17 & Pin 18  
70  
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Table 9: FDD Related Cable (Option)  
Motherboard FDD connector  
Power Supply P5  
Æ
Æ
FDD Backplane  
FDD Backplane  
Table 10: CD-ROM Related Cable (Option)  
Motherboard IDES connector  
M1012 J19 power connector  
Æ
Æ
CD-ROM Backplane  
CD-ROM Backplane  
71  
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Technical Support  
If a problem arises with your system, you should first turn to  
your dealer for direct support. Your system has most likely  
been configured or designed by them and they should have  
the best idea of what hardware and software your system  
contains. Hence, they should be of the most assistance for  
you. Furthermore, if you purchased your system from a  
dealer near you, take the system to them directly to have it  
serviced instead of attempting to do so yourself (which can  
have expensive consequences).  
If these options are not available for you then Tyan Computer  
Corporation can help.Besides designing innovative and qual-  
ity products for over a decade, Tyan has continuously offered  
customers service beyond their expectations. Tyan's website  
(www.tyan.com) provides easy-to-access resources such as  
in-depth Linux Online Support sections with downloadable  
Linux drivers and comprehensive compatibility reports for  
chassis, memory and much more. With all these convenient  
resources just a few keystrokes away, users can easily find  
the latest software and operating system components to keep  
their systems running as powerful and productive as possi-  
ble. Tyan also ranks high for its commitment to fast and  
friendly customer support through email. By offering plenty of  
options for users, Tyan serves multiple market segments with  
the industry's most competitive services to support them.  
"Tyan's tech support is some of the most impressive we've  
seen, with great response time and exceptional organization  
in general" - Anandtech.com  
Please feel free to contact us directly for this service at tech-  
Help Resources:  
1. See the beep codes section of this manual.  
2. See the TYAN website for FAQ’s, bulletins, driver updates,  
and other information: http://www.tyan.com  
72  
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3. Contact your dealer for help BEFORE calling TYAN.  
4. Check the TYAN user group: alt.comp.periphs.main-  
board.TYAN  
Returning Merchandise for Service  
During the warranty period, contact your distributor or system  
vendor FIRST for any product problems. This warranty only  
covers normal customer use and does not cover damages  
incurred during shipping or failure due to the alteration, mis-  
use, abuse, or improper maintenance of products.  
NOTE: A receipt or copy of your invoice marked with the date  
of purchase is required before any warranty service can be  
rendered. You may obtain service by calling the manufacturer  
for a Return Merchandise Authorization (RMA) number. The  
RMA number should be prominently displayed on the outside  
of the shipping carton and the package should be mailed pre-  
paid. TYAN will pay to have the board shipped back to you.  
Transport GT24, B2881 Service Engineer’s Manual v1.0  
Document part No. D1706-100  
73  
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74  
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